Hoover PCI WinModem

H o o v e r P C I

W i n M o d e m

C o n e x a n t t H C F 5 6 K

User’s Guide

56K Hoover PCI Win Modem With Conexant User’s Guide

FCC Requirements

This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number a nd Ringer

Equivalence Number (REN) for this equipment. IF REQUESTED. THIS INFORMATION

MUST BE GIVEN TO THE TELEPHONE COMPANY.

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have these entire devices ring when your telephone number is called In most. But not all areas the sum of the REN’s of all devices connected to one line should not exceed five (5.0).

To be certain of the number of devices you may connect to your line. As determined by the REN.

You should contact your local telephone company to determine the maximum REN of the area you are calling from. If your telephone equipment causes harm to the telephone network. The

Telephone Company may discontinue your service temporally. If possible, they will notify you in advance. But if the advanced notice is failed, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may change in its facilities, equipment, operations or procedures that could affect the proper functions of your equipment. If this occurs, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with this telephone equipment, ple ase contact the following address and phone number for information on obtaining service or repairs. The Telephone Company may ask you to disconnect this equipment from the network until the problem is solved or until that the equipment is not detected malfunctioning. This equipment may not be used on coin service provided by the Telephone Company. Connection to party lines is subject to state

Tariffs.

Federal Communications Commission

Radio Frequency Interference Statement

.

Note: This equipment has been tested and found to comply with the limitation for a lass B digital device pursuant to Part 15 of the FCC Rules. These restrictions are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determine by tuning the equipment off and on, the user is suggested to try to correct the interference by o ne or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the distance between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected. Consult the dealer or an experienced radio TV technician for help.

Notices:

(1) The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

(2) Shielded interface cables and AC power cord if any must be used in order to comply with the emission limits.

2


Notices to Australian users:

The modem card must only be used in a data terminal equipment (DTE) e.g. computer, that has a screw down cover (lid). As unsafe voltages (TNV) exist on the modem card, disconnect the modem card from the telephone line while the cover (lid) of the DTE (computer) is removed.

Installation of the modem card in a DTE (computer) which does not require a tool to open the cover (lid) will render the permit void.

Disconnect the telephone line before opening the cover (lid) of the DTE (computer). Do not connect the customer equipment to the telephone line while the cover (lid) of the DTE

(computer) is open.

WARNING

ONLY CONNECT EQUIPMENT WITH A TELECOMMUNICATIONS

COMPLIANCE LABEL

WARNING

FOR SAFETY REASONS, ONLY CONNECT EQUIPMENT WITH A

TELECOMMUNICATIOS COMPLIANCE LABEL. THIS INCLUDES

CUSTOMER EQUIPMENT PREVIOUSLY LABELLED

PERMITTED OR CERTIFIED.

Modems connected to the Australian telecommunications network must be marked in accordance with the Labeling Notice. This modem has been specifically configured to ensure compliance with the ACA Standards. Do not adjust your modem or software outside the values indicated as below. To do so would result in your modem being operated in a non-compliant manner.

Modem Commands:

Command Default Permissible Range

ATA -

ATB

AT&G

B0

Do not use

Do not set to B1

&G0 &G2

AT&P

ATSn

&P0 &P1 see table below

S register Default Permissible Range

s6 2 2 to 6

Call Attempts/Retries:

Applications software shall be configured so that no more than 3 attempts are made to

establish a connection to a given number (Note: if the modem can detect service tones, up to

10 attempts can be made). If the call sequence is unsuccessful, there shall be a delay of at

least 30 minutes before attempting to call the number again.

Failure to set t he modem and any application software used with the modem, to the values

shown as above will result in the modem being operated in a non-compliant manner.

Consequently, this would be in violation of the Labeling Notice for this equipment, and the

Telecommunications ACT 1997 prescribes penalties for the connection of non-compliant

equipment.

3


CONTENTS

Chapter 1 Introduction........................................................................... 5

1.1 Introduction.............................................................................................................. 5

1.2 Packing ..................................................................................................................... 5

1.3 Features..................................................................................................................... 5

Chapter 2 Specifications ........................................................................ 6

Chapter 3 Hardware Installation ........................................................... 7

Chapter 4 Software Installation............................................................. 8

4.1 Windows 98 ............................................................................................................. 8

4.2 Windows ME ......................................................................................................... 11

4.3 Windows 2000....................................................................................................... 13

4.4 Windows XP .......................................................................................................... 17

4.5 Windows NT.......................................................................................................... 23

Chapter 5 Selecting Modem Country.................................................. 25

5.1 Windows 98 ........................................................................................................... 25

5.2 Windows ME/NT .................................................................................................. 26

5.3 Windows 2000/XP ................................................................................................ 28

Chapter 6 Diagnostics.......................................................................... 30

6.1 Windows 98/M E ................................................................................................... 30

6.2 Windows 2000....................................................................................................... 32

6.3 Windows XP .......................................................................................................... 34

Chapter 7 Uninstalling Procedures ...................................................... 36

7.1 Windows 98/ME ................................................................................................... 36

7.2 Windows 2000....................................................................................................... 37

7.3 Windows XP .......................................................................................................... 38

7.4 Windows NT......................................................................................................... 39

Chapter 8 Troubleshooting .................................................................. 42

4


Chapter 1 Introduction

1.1 Introduction

Thank you for selecting the internal modem. The Hoover HCF Win Modem is the second generation of Win Modem (Control less Modem). It provides the modem function under Windows GUI interface which also the DOS box supplied by

Windows. All of the above advances come from the special design of Windows control function, which move the dominating of control signal of modem from modem body to the Windows system. Therefore and it makes the Hoover HCF Win

Modem work more smoothly than traditional RS-232 Modem. If you are just working under Windows system, Hoover HCF Win Modem is the best product you need to work with.

1.2 Packing

The Hoover Win Modem series include the following accessories: l Internal modem card l User’s manual l Application Software (CD-ROM) l Driver Diskette (Optional) l Phone Cord

1.3 Features

l Win Modem (control less) l ITU 56K V.90 Standard l PCI V2.1 compliant l Windows 98/ME/2000/XP l Software up gradable

5


Chip Set

Interface

Fax Compatibility

Error Correction

Data Compression

Max. DTE data rate

PnP

Modem operation

Speaker phone

Audio Monitoring

Line interface

Software Compatibility

System Requirement

System compatibility

Chapter 2 Specifications

Specifications:

Line data rate

Modem protocol

ITU-T V.92

56000,54000,52000,50000,48000,46000,44000,42000,

40000,38000,36000,34000,33600,31200,28800,26400,

24000,19200,16800,14400,12000,9600,7200,4800,2400

,1200,600,300

ITU-T V.90/K56flex/ITU-T

V.34bis/V.34/V.32bis/V.32/V.22bis/V.22/V.21/V.23

Bell 212A/103,V.80,V8/V.8bis

Quick Connect

Modem on-Hold

PCM upstream

Conexant RH56D/SP-PCI

PCI BUS

14.4k bps Send/Receiver G3 compatible

MNP2-4,V.42 LAPM

MNP 5, V.42bis, V.44bis

115200bps

Build in

Dial up

Full duplex speaker phone

Mini-speaker and Programming Volume control

RJ-11 Line/Phone

AT command set Compatible

P450 MMX + 256K Cable 64M RAM

OS Windows 98/ME/2000/XP

6


Chapter 3 Hardware Installation

1. Remove the computer’s case.

2. Insert the modem card into a spare PCI expansion slot.

3. Close the case.

4. Unplug the telephone from the wall socket, then plug the telephone into the socket on the back of the modem marked PHONE.

5. Plug the phone cord supplied into the socket on the back of the modem marked

LINE.

6. Plug the other end of the cord into the wall socket.

7. Proceed to Software installation.

7


Chapter 4 Software Installation

Power on your computer and modem then start Windows 98/ME/2000/XP.

Windows 98/ME/2000/XP will detect the modem automatically.

4.1 Windows 98

1. The message of PCI Communication Device will appear. However it may vary with the type of your mother board. Then insert the driver CD supplied and click Next.

2. Select Search for the best driver for your device [Recommended] and click

Next.

8


3. Select Specify a location and type E:\ Driver\ Hoover-Win98 (E is the letter of

CD-ROM drive) and click Next.

4. Windows will find the driver for Conexant PCI Modem Enumerator and click Next.

9


5 Click Finish to end this installation procedure .

10


4.2 Windows ME

1. The message of PCI Communication Device will appear. Select Specify the

location of the driver [Advanced] and click Next.

2. Select Specify a location and type E:\Driver\Hoover-WinME (E is the letter of CD-ROM drive) and click Next.

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3. Windows will find the driver for Conexant PCI Modem Enumerator and click Next.

4. Click Finish to end this installation procedure .

12


4.3 Windows 2000

1.

Windows will detect the modem automatic; please click Next .

2.

The message of PCI SimpleCommunication Controller will appear. Select

Search for a suitable driver for my device [recommended] and click Next.

13


3.

Select Specify a location and click Next.

4.

Type E:\Driver\Hoover-Win2K (E is the letter of CD-ROM drive) and click

OK.

14


5.

Click Next to continue.

6.

Click Yes to end procedure.

15


7.

Click Finish to end this installation procedure.

16


4.4 Windows XP

1. Move your cursor as following sequence Start \ Settings \ Control Panel and click Control Panel. Then double-click on the Performance and

Maintenance icon.

2. Then double -click on the System icon.

17


3. Click Hardware tab and select the modem, the click Derive Manager.

4. Click Modem tab and select the modem, Then double -click on the Bast Data

Data Fax Modem.

18


5. Click Driver tab, then click Update Driver.

6. Select Install from a list specific location [Advancea] ; then click Next.

19


7. Select Don’t search. I will choose the driver to install; the chick Next.

8. Click Have Disk.

20


9. Type in E:\Driver\Hoover-WinXP (E is the letter of CD-ROM driver) or use

Browse… to search, then click OK to continue.

10. Windows has found the driver for the CXT1085 – HCF PCI Modem, click

Next to start the installation.

21


11. Click Continue Anyway.

12. Then installation has been done; click Finish to end this procedure.

22


4.5 Windows NT

1. Please insert the driver CD supplied. Then click Start \ Run on the desktop and use Browse to open the file of H:\Driver\Hoover\WinNT

\Setup.exe (H is the letter of CD-ROM drive).

2. Click Next

23


3. Click Next.

4. The message of The modem driver was installed successfully and clicks Finish .

24


Chapter 5 Selecting Modem Country

5.1 Windows 98

1. Move your cursor as following sequence Start \ Settings \ Control Panel and click Control Panel. Then double-click on the HCF Modem Region Select.

2. Select a region the list; then click OK to confirm the settings.

25


5.2 Windows ME/NT

1. Move your cursor as following sequence Start \ Settings \ Control Panel and click Control Panel. Then double-click on the Modem.

2. Click Dialing Properties to continue.

26


3. Select I am in this country/region the list; then click OK to confirm the settings.

27


5.3 Windows 2000/XP

1. Move your cursor as following sequence Start \ Settings \ Control Panel and click Control Panel. Then double-click on the Phone and Modem Options.

2. Click Edit… to continue.

28


3.

Select Country/region the list; then click OK to confirm the settings.

29


Chapter 6 Diagnostics

6.1 Windows 98/ME

1. Move your cursor as following sequence Start \ Settings \ Control Panel and click Control Panel. Then double-click on the Modems icon.

2. To test the modem by clicking on the Diagnostics tab.

30


3. Select the COM port that the modem is setting, and clicks More Info….

4. If your modem is responding to AT commands and functioning correctly, it means that your modem is working properly. Click OK to end this procedure.

31


6.2 Windows 2000

1. Move your cursor as following sequence Start\Settings\Control Panel and click Control Panel. Then double-click on the Phone and Modem Options icon.

2. Click on the Modems , then select the modem and click Properties.

32


3. Click Diagnostics. To test the modem by clicking Query Modem.


33


6.3 Windows XP

1. Move your cursor as following sequence Start\Settings\Control Panel and click Control Panel. Then double-click on the Phone and Modem Options icon.

2. Click on the Modems , then select the modem and click Properties.

34


3. Click Diagnostics. To test the modem by clicking Query Modem.


35


Chapter 7 Uninstalling Procedures

7.1 Windows 98/ME

1. Move your cursor as following sequence Start \ Settings \ Control Panel and click Control Panel. Then double-click on the Add/Remove Programs icon.

2. Select CXT1085 - HCF PCI Modem from the list and then click the

Add/Remove button.

36


7.2 Windows 2000

1. Move your cursor as following sequence Start\Settings\Control Panel and click Control Panel. Then double-click on the Add/Remove Programs icon

2. Select CXT1085 -HCF PCI Modem from the list and then click the

Change/Remove button to remove the modem driver.

37


7.3 Windows XP

1. Move your curs or as following sequence Start\Control Panel and click

Control Panel. Then double-click on the Add or Remove programs icon

2. Select CXT1085 -HCF PCI Modem from the list and then click the

Change/Remove button to remove the modem driver.

38


7.4 Windows NT

1. Move your cursor as following sequence Start \ Settings \ Control Panel

and click Control Panel. Then double-click on the Add/Remove

Programs icon.

2. Select CXT1085-HCF PCI Modem from the list and then click

Add/Remove .

39


3. Click Next.

4. The message of The modem driver was un-installed successfully will appear, and click Finish.

40


5. Click Yes to restart your computer.

41


Chapter 8 Troubleshooting

If you failed to install your modem in Windows 95/98

Make sure the COM port and IRQ Setting have been set correctly, and it doesn’t conflict with another board installed in your computer. l Please go to Start, Settings and Control Panel. Double click on the System icon.

Click Device Manager and double click on the Modem icon. Please select

Rockwell HCF 56K Data Fax Speakerphone PCI Modem and click on the

Properties button.

42

56K Hoover PCI Win Modem With Conexant User’s Guide l Click on the Resources tab, then, disable the setting of Use automatic settings.

Continue changing the setting of Setting based on from the list until No

conflicts showing up, and then clicks OK!

Modem will not dial-out

l Check your phone cable connected properly into LINE jack. l If you use the Tone-dialing on a line, but required the Pulse-dialing method, please change the command T to P in your dial command line.

Modem will not answer an incoming call

l Check your phone cable connected properly into LINE jack. l By connect a Telephone to the PHONE jack. The attached telephone will ring if you try calling from another telephone line. l Configured the modem to Auto-answer modem.

No connection after modem dial out

l Remote modem may be not setting to answer mode, if you aren’t hearing a high-pitch tone when remote modem answering. l Perhaps poor-quality or noise telephone lines try another call.

43


Data error when modem connection

l Make sure your software data format is match to remote side (for example: 8,N, 1). l Make sure the modem flow control method is matched to communication software. l Try another call may be poor quality or noise telephone lines.

Fax and voice problems

l Be sure the Data Communicatio n is installed and worked properly, otherwise check the mentioned procedure carefully and consult the Fax/Voice manual step by step.

44

Hoover PCI WinModem

User’s Guide

FCC Requirements

Federal Communications Commission

Radio Frequency Interference Statement

.

Notices to Australian users:

CONTENTS

Chapter 1 Introduction

1.1 Introduction

1.2 Packing

1.3 Features

Chapter 2 Specifications

Specifications:

ITU-T V.92

Quick Connect

Modem on-Hold

PCM upstream

P450 MMX + 256K Cable 64M RAM

Chapter 3 Hardware Installation

Chapter 4 Software Installation

4.1 Windows 98

4.2 Windows ME

4.3 Windows 2000

1.

2.

3.

4.

5.

6.

7.

4.4 Windows XP

4.5 Windows NT

Chapter 5 Selecting Modem Country

5.1 Windows 98

5.2 Windows ME/NT

5.3 Windows 2000/XP

Chapter 6 Diagnostics

6.1 Windows 98/ME

6.2 Windows 2000

6.3 Windows XP

Chapter 7 Uninstalling Procedures

7.1 Windows 98/ME

7.2 Windows 2000

7.3 Windows XP

7.4 Windows NT

Chapter 8 Troubleshooting

If you failed to install your modem in Windows 95/98

Modem will not dial-out

Modem will not answer an incoming call

No connection after modem dial out

Data error when modem connection

Fax and voice problems

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