Canon DADF-M1 User`s guide

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Canon DADF-M1 User`s guide | Manualzz

User’s Guide

Read this guide first.

Please read this guide before operating this equipment.

After you finish reading this guide, store it in a safe place for future reference.

ENGLISH

CLC3220/iR C3220N/

CLC2620/iR C2620N

User's Guide

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information.

The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed.

Guides with this symbol are printed manuals.

CD-ROM

Guides with this symbol are PDF manuals included on the accompanying CD-ROM.

Basic Information

Basic Operations

Troubleshooting

Copying and Mail Box Instructions

Sending and Fax Instructions

Installing the CD-ROM Software and Setting Up the

Network Connection

Remote User Interface Instructions

User's Guide

(This Document)

Reference Guide

Copying and Mail Box

Guide

Sending and Facsimile

Guide

Network Quick Start

Guide

Remote UI Guide

CD-ROM

CD-ROM

CD-ROM

CD-ROM

Network Connectivity and Setup Instructions

Color Network ScanGear Installation and

Instructions

PS/PCL/UFR Printer Instructions

PCL Printer Driver Installation and Instructions

Network Guide

Color Network ScanGear

User's Guide

PS/PCL/UFR Printer

Guide

PCL Driver Guide

CD-ROM

CD-ROM

CD-ROM

CD-ROM

PS Printer Driver Installation and Instructions

PS Driver Guide

CD-ROM

Mac OS X PS Printer Driver Installation and

Instructions

UFR Printer Driver Installation and Instructions

Mac PS Driver Guide

CD-ROM

UFR Driver Guide

CD-ROM

Fax Driver Installation and Instructions

Installing MEAP Applications and

Using the Login Service

Fax Driver Guide

MEAP SMS Administrator

Guide

CD-ROM

CD-ROM

To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems Incorporated website.

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Preventing Counterfeit Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

R&TTE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Super G3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Legal Limitations on the Usage of Your Product and the Use of Images . . . . . . . . . . . . . xii

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

About the Instruction Manual CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix

Contents of Instruction Manual CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Documentation kit A: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Documentation kit B: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Documentation kit C: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

User Manual CD-ROM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx

Using The CD-ROM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Checking the Breaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Chapter 1 Before You Start Using This Machine

Installation Location and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . . . . . . . . . 1-2

Select a Safe Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Provide Adequate Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

System Configuration and Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

External View and Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Control Panel Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

iv

Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Things You Must Do Before Using This Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

Selecting the Type of Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

Setting the Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

Registering This Machine's Fax Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

Registering Sender Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Registering the Unit's Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Displaying a Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32

Chapter 2 Routine Maintenance

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Chapter 3 Troubleshooting

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Chapter 4 Appendix

Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

v

vi

Preface

Thank you for purchasing the Canon CLC3220/iR C3220N/CLC2620/iR C2620N. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

This paper manual contains the things you must read before using this machine and basic operations.

For the further details of the operations, please refer to the attached CD-ROM manual.

How To Use This Manual

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.

WARNING

.

CAUTION

.

IMPORTANT

.

NOTE

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.

Indicates operational requirements and restrictions. Be sure to read these items carefully in order to operate the machine correctly, and to avoid damage to the machine.

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Legal Notices

Preventing Counterfeit Documents

This machine includes a function for aiding in the prevention of counterfeit documents. If you are copying documents that resemble paper money closely, you may be unable to get an appropriate image.

R&TTE Directive

This equipment (F142500/F142504) conforms with the essential requirements of EC Directive 1999/5/EC and is usable in EU and other countries adopting CE marking.

We declare that this product conforms with the EMC requirements of EC Directive 1999/5/EC at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 V - 240 V, 50 Hz.

Use of shielded cable is necessary to comply with the technical requirements of EMC Directive.

If you move to another EU country and are experiencing trouble please call the Canon Help Desk.

(For Europe Only)

Canon Inc./Canon Europa N. V.

Laser Safety

This product is certified as a Class 1 laser product under IEC60825-1:1993 and

EN60825-1:1994. This means that the product does not produce hazardous laser radiation.

Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Do not remove protective housings or external covers, except as directed by the equipment's Reference Guide.

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viii

Additional Information

When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, even though visible or invisible, can permanently damage your eyes.

The labels shown below are attached to the laser scanner unit inside the machine.

This Product has been classified under IEC60825-1:1993 and EN60825-1:1994, which conform to the following classes;

CLASS 1 LASER PRODUCT

LASER KLASSE 1

APPAREIL A RAYONNEMENT LASER DE CLASSE 1

APPARECCHIO LASER DI CLASSE 1

PRODUCTO LASER DE CLASE 1

APARELHO A LASER DE CLASSE 1

CAUTION

Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

Super G3

Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super

G3 High Speed Fax machines allow transmission times of approximately 3 seconds* per page which results in reduced telephone line charges.

* Approximately 3 seconds per page fax transmission time based on

CCITT/ITU-T No.1 Chart, (JBIG, Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or slower, depending on telephone line conditions.

ix

x

Abbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:

Microsoft

®

Windows

®

95 operating system:

Microsoft

®

Windows

®

98 operating system:

Microsoft

®

Windows

®

Millennium Edition operating system:

Microsoft

®

Windows NT

®

operating system:

Microsoft

®

Windows

®

2000 operating system:

Microsoft

®

Windows

®

XP operating system:

Microsoft

®

Windows

Server 2003 operating system:

Microsoft

®

Windows

®

operating system:

Windows 95

Windows 98

Windows Me

Windows NT

Windows 2000

Windows XP

Windows Server 2003

Windows

Trademarks

Canon, the Canon logo, CLC, iR, MEAP, MEAP logo and NetSpot Accountant are trademarks of

Canon Inc.

Adobe, Acrobat, PostScript and PostScript3 are trademarks of Adobe Systems Incorporated.

Macintosh and Mac OS are trademarks of Apple Computer, Inc.

Active Directory, Microsoft, Windows, and Windows NT are registered trademarks of Microsoft

Corporation in the United States and other countries.

Windows Server is a trademark of Microsoft Corporation in the United States and other countries.

Ethernet is a trademark of Xerox Corporation.

Other product and company names herein may be the trademarks of their respective owners.

Copyright

Copyright 2004 by Canon Inc. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.

Disclaimers

The information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL,

EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT

LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY

PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING

FROM THE USE OF THIS MATERIAL.

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xii

Legal Limitations on the Usage of Your Product and the

Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance.

• Paper Money

• Money Orders

• Certificates of Deposit

• Checks or Drafts Issued by

Governmental Agencies

• Internal Revenue Stamps

(cancelled or uncancelled)

• Motor Vehicle Licenses and

Certificates of Title

• Bonds or Other Certificates of Indebtedness

• Travelers Checks • Stock Certificates

Postage Stamps

(cancelled or uncancelled)

Food Stamps

Copyrighted Works/Works of Art without Permission of

Copyright Owner

• Identifying Badges or

Insignias

• Selective Service or Draft

Papers

• Passports

• Immigration Papers

■ In Order to Avoid Unauthorized Use of the Machine

Unauthorized copies can be prevented by using the optional Key Switch Unit to manage the operation of the CLC3220/iR C3220N/CLC2620/iR C2620N. The use of this key should be strictly supervised.

Security Key

When using the machine, insert the security key into the main unit, then turn it to the right.

Important Safety Instructions

Please read these "Important Safety Instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.

Improper operation or use of this machine could result in personal injury and/or damage requiring extensive repair that may not be covered under your Limited Warranty.

Installation

WARNING

Do not install the machine near alcohol, paint thinner, or other flammable substances. If flammable substances come into contact with electrical parts inside the machine, it may result in a fire or electrical shock.

Do not place the following items on the machine. If these items come into contact with a high-voltage area inside the machine, it may result in a fire or electrical shock.

If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized

Canon dealer.

- Necklaces and other metal objects

- Cups, vases, flowerpots, and other containers filled with water or liquids

CAUTION

Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury.

Never block the ventilation slots and louvers on the machine. These openings are provided for proper ventilation of working parts inside the machine.

Blocking these openings can cause the machine to overheat. Never place the machine on a soft surface, such as a sofa or rug.

xiii

Do not install the machine in the following locations:

- A damp or dusty location

- A location near water faucets or water

- A location exposed to direct sunlight

- A location subject to high temperatures

- A location near open flames

Do not remove the machine's leveling feet after the machine has been installed, as this may cause the machine to fall or tip over, resulting in personal injury.

Power Supply

WARNING

Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock.

Keep the power cord away from a heat source; failure to do this may cause the power cord coating to melt, resulting in a fire or electrical shock.

Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.

Do not connect the power cord to a multiplug power strip, as this may cause a fire or electrical shock.

Do not bundle up or tie the power cord in a knot, as this may result in a fire or electrical shock.

Insert the power plug completely into the power outlet, as failure to do so may result in a fire or electrical shock.

Do not use power cords other than the power cord provided, as this may result in a fire or electrical shock.

As a general rule, do not use extension cords. Using an extension cord may result in a fire or electrical shock. If an extension cord must be used, however, use one rated for voltages of

220-240 V AC and over, untie the cord binding, and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension cord.

CAUTION

Do not use power supplies with voltages other than those specified herein, as this may result in a fire or electrical shock.

Always grasp the power plug when disconnecting the power cord. Pulling on the power cord may expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged, this could cause current to leak, resulting in a fire or electrical shock.

Leave sufficient space around the power plug so that it can be unplugged easily. If objects are placed around the power plug, you will be unable to unplug it in an emergency.

xiv

Handling

WARNING

Do not attempt to disassemble or modify the machine. There are high-temperature and high-voltage components inside the machine which may result in a fire or electrical shock.

If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.

Do not use highly flammable sprays near the machine. If gas from these sprays comes into contact with the electrical components inside the machine, it may result in a fire or electrical shock.

To avoid damage to the power cord and creating a fire hazard, always turn OFF the main power switch, and unplug the interface cable when moving the machine. Otherwise, the power cord or interface cable may be damaged, resulting in a fire or electrical shock.

Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill water, liquids, or flammable substances (alcohol, benzene, paint thinner, etc.) inside the machine. If these items come into contact with a high-voltage area inside the machine, it may result in a fire or electrical shock. If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer.

CAUTION

Do not place heavy objects on the machine, as they may tip over or fall resulting in personal injury.

Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury.

Do not press down hard on the feeder/platen cover when using the platen glass to make copies of thick books. Doing so may damage the platen glass and result in personal injury.

Do not touch the finisher while the machine is printing, as this may result in personal injury.

Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.

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xvi

Do not place your hand in the part of the tray where stapling is performed when a finisher is attached, as this may result in personal injury.

Finisher-N1/Saddle Finisher-N2 Finisher-M1

The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety.

Never open covers other than those instructed in this manual.

Do not remove the caution label attached to the cover of the laser scanner unit.

If the laser beam escapes from the machine, exposure may cause serious damage to your eyes.

Maintenance and Inspections

WARNING

When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock.

Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed. If the power cord is connected for a long period of time in a damp, dusty, or smoky location, dust can build up around the power plug and become damp. This may cause a short circuit and result in a fire.

Clean the machine using a slightly dampened cloth with a mild detergent mixed with water.

Do not use alcohol, benzene, paint thinner, or other flammable substances. Check detergent for flammability prior to use. If flammable substances come into contact with a high-voltage area inside the machine, it may result in a fire or electrical shock.

There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.

Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.

CAUTION

The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.

When removing jammed paper or replacing the toner cartridge, take care not to allow the toner to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty, wash them immediately with cold water.

Washing them with warm water will set the toner, and make it impossible to remove the toner stains.

When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

When loading paper or removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper.

When removing a used toner cartridge, remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

xvii

Consumables

WARNING

Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.

Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.

When discarding used toner cartridges, put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering, and dispose of them in a location away from open flames.

CAUTION

Keep toner and other consumables out of the reach of small children. If these items are ingested, consult a physician immediately.

Other Warnings

WARNING

For cardiac pacemaker users:

This product generates a low level magnetic field. If you use a cardiac pacemaker and feel abnormalities, please move away from the product and consult your doctor.

xviii

About the Instruction Manual CD-ROM

Contents of Instruction Manual CD-ROM

Documentation kit A:

Instruction Manual CD-ROM Volume I-III

This contains the multilingual versions of the following guides.

■ Reference Guide

Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.

■ Copying and Mail Box Guide

Contains the Copying and Mail Box function instructions.

■ Sending and Facsimile Guide

Contains the Sending and Facsimile function instructions.

■ User’s Guide (This Document)

Documentation kit B:

Instruction Manual CD-ROM

This contains the English, French, Italian, and German versions of the following guides.

■ Reference Guide

Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.

■ Copying and Mail Box Guide

Contains the Copying and Mail Box function instructions.

■ Remote UI Guide

Contains the Remote User Interface instructions.

■ Network Guide

Contains the Network Connectivity and setup instructions.

Documentation kit C:

Super G3 FAX Board CD-ROM/Color Universal Send Kit CD-ROM

This contains the English, French, Italian, and German versions of the following guides.

■ Sending and Facsimile Guide

Contains the Sending and Facsimile function instructions.

NOTE

The Super G3 FAX Board CD-ROM and Color Universal Send Kit CD-ROM come with the optional

Color Universal Send Kit or Super G3 FAX Board.

xix

User Manual CD-ROM Menu

The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the

User Manual CD-ROM Menu.

System Requirements

The User Manual CD-ROM Menu can be used in the following system environments.

OS

Memory

Computer

Display

Windows

Windows 95/98/Me

Windows NT (Service Pack 3 or later)

Windows 2000 (Service Pack 3 or later)

Windows XP (Service Pack 1a)

Windows Server 2003

The memory required to run the above operating systems

A computer that can run the above operating systems

A resolution of 1024

×

768 pixels or higher

Macintosh

Mac OS 9.x

Mac OS X

IMPORTANT

Depending on the configuration of your computer, some functions may not operate correctly. If the PDF manual does not open from the CD-ROM Menu, open the PDF file directly from the [manuals] folder on the User Manual CD-ROM.

xx

Using The CD-ROM Menu

This section describes how to use the CD-ROM Menu. When you insert the User Manual

CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed.

Clicking a language on this screen displays the following menu. (The sample screen shot shown here is for Windows users.)

NOTE

For Macintosh users, double-click the [START] icon to start the CD-ROM Menu. The Language

Selection screen is displayed. a BROWSE MANUAL

You can read any of the listed guides by clicking on the desired guide. After clicking on the desired guide,

Acrobat Reader starts, and the PDF manual is displayed.

b RETURN

Return to the Language Selection menu.

c EXIT

Exit the CD-ROM menu.

The screen shot shown above may differ from the one you actually see, depending on the machine you are using.

xxi

Periodic Inspection of the Breaker

This machine has a breaker that detects excess current or leakage current. Be sure to test the breaker once or twice a month using the following procedure.

IMPORTANT

Make sure that the main power is turned ON, and the machine is neither printing nor scanning before inspecting the breaker.

If a malfunction occurs after an inspection, contact your local authorized Canon dealer.

Checking the Breaker

1

Push the test button with the tip of a ball-point pen, or similar object.

IMPORTANT

Briefly push the test button.

2

The breaker lever automatically switches to the OFF (" " side) position. Confirm that the power is cut OFF.

IMPORTANT

Do not use the test button to turn the power ON and OFF.

If the breaker lever does not switch to the OFF (" " side) position, repeat step 1.

If the breaker lever does not switch to the OFF (" " side) position, despite carrying out the above procedure two or three times, contact your local authorized Canon dealer.

3

Once you have confirmed that the power is

OFF, press the main power switch to OFF (" " side).

xxii

4

Move the breaker lever to ON ("I" side).

5

Press the main power switch to ON ("I" side).

6

Fill in the check sheet, located on p. 4-6, to

document your periodic inspections of the breaker.

xxiii

xxiv

Before You Start Using This

Machine

1

CHAPTER

This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power.

Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8

System Configuration and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11

Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

External View and Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Control Panel Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Main Power and Control Panel Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18

How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Things You Must Do Before Using This Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22

Selecting the Type of Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

Setting the Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

Registering This Machine's Fax Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

Registering Sender Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Registering the Unit's Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Displaying a Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32

1-1

Installation Location and Handling

1

This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine.

Installation Precautions

Avoid Installing the Machine in the Following Locations

■ Avoid locations subject to extremes of temperature and humidity, whether low or high.

For example, avoid installing the machine near water faucets, hot water heaters, humidifiers, air conditioners, heaters, or stoves.

■ Avoid installing the machine in direct sunlight.

If this is unavoidable, use curtains to shade the machine.

Be sure that the curtains do not block the machine's ventilation slots or louvers, or interfere with the electrical cord or power supply.

■ Avoid poorly ventilated locations.

This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.

1-2 Installation Location and Handling

■ Avoid locations where a considerable amount of dust accumulates.

■ Avoid locations where ammonia gas is emitted.

■ Avoid locations near volatile or flammable materials, such as alcohol or paint thinner.

■ Avoid locations that are subject to vibration.

For example, avoid installing the machine on unstable floors or stands.

■ Avoid exposing the machine to rapid changes in temperature.

If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all.

■ Avoid installing the machine near computers or other precision electronic equipment.

Electrical interference and vibrations generated by the machine during printing can adversely affect the operation of such equipment.

1

Installation Location and Handling 1-3

1

■ Avoid installing the machine near televisions, radios, or similar electronic equipment.

The machine might interfere with sound and picture signal reception. Insert the power plug into a dedicated power outlet, and maintain as much space as possible between the machine and other electronic equipment.

■ Do not remove the machine's leveling feet.

Do not remove the machine's leveling feet after the machine has been installed. If you put weight on the front of the machine while the drawers or units within the machine are pulled out, the machine may fall forward. To prevent this from happening, make sure that the machine's leveling feet are in place.

Select a Safe Power Supply

■ Plug the machine into a 220-240 V AC outlet.

■ Make sure that the power supply for the machine is safe, and has a steady voltage.

■ Do not connect other electrical equipment to the same power outlet to which the machine is connected.

■ Do not connect the power cord to a multiplug power strip, as this may cause a fire or electrical shock.

■ The power cord may become damaged if it is often stepped on or if heavy objects are placed on it. Continued use of a damaged power cord can lead to an accident, such as a fire or electrical shock.

1-4 Installation Location and Handling

Provide Adequate Installation Space

■ Provide enough space on each side of the machine for unrestricted operation.

The optional Color Image Reader-C1 and Platen Cover Type G are attached.

more than 100 mm

1

1,809 mm

The optional Color Image Reader-C1, Feeder (DADF-K1),

Finisher-M1, and Paper Deck-P1 are attached.

more than 100 mm

2,174 mm

Moving the Machine

■ If you intend to move the machine, contact your local authorized Canon dealer beforehand.

Installation Location and Handling 1-5

1

Handling Precautions

■ Do not attempt to disassemble or modify the machine.

■ Some parts inside the machine are subject to high-voltages and temperatures. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual.

■ Be careful not to spill liquid or drop any foreign objects, such as paper clips or staples inside the machine. If a foreign object comes into contact with electrical parts inside the machine, it might cause a short circuit and result in a fire or electrical shock.

■ If there is smoke, or unusual noise, immediately turn the main power switch

OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.

1-6 Installation Location and Handling

■ Do not turn the main power switch OFF or open the front covers while the machine is in operation. This might result in paper jams.

■ Do not use flammable sprays, such as spray glue, near the machine. There is a danger of ignition.

1

■ This machine generates a slight amount of ozone during normal use.

Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.

■ For safety reasons, turn OFF the control panel power switch of the machine when it will not be used for a long period of time, such as overnight. As an added safety measure, turn OFF the main power switch, and disconnect the power cord when the machine will not be used for an extended period of time, such as during consecutive holidays.

CAUTION

Canon recommends that data stored on the product's hard disk drive be duplicated or backed up to prevent its loss in the event of failure or other malfunction of the hard disk drive.

Neither Canon nor any service provider will be liable for damages for loss of data stored on the product's hard disk drive. (See the terms of the product's Limited Warranty for more details.)

Installation Location and Handling 1-7

1

What This Machine Can Do

All the elements you will ever need in a colour digital multitasking machine.

Scan

Copy

Mail Box

The CLC3220/iR C3220N/CLC2620/iR C2620N incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the CLC3220/ iR C3220N/CLC2620/iR C2620N represents the ultimate in digital multitasking machines.

Send Fax

Remote UI

Copying (optional)*

In addition to normal copying functions, convenient new functions, such as "Sample Set" which helps to avoid copy errors, "Booklet" for making copies into booklets, and

"Different Size Originals" for copying originals of different sizes together in one copy operation, are provided to increase your productivity.

The Copy function corresponds to both colour and monochrome.

*The optional Color Image Reader-C1 is required.

See the Copying and Mail Box Guide

1

2

3

4

5

6

7

8

7

2

5

8 1

6 3

4 8

6

3

1

Mail Box Function

The Mail Box function enables you to save image or document data that has been scanned from the scanner unit, or created on a PC to the machine's internal hard disk. The saved data can be printed at a specified time, or merged with separately saved data or data created on a

PC for simultaneous processing.

The Mail Box function corresponds to both colour and monochrome.

See the Copying and Mail Box Guide

Scanning various originals

Printing merged documents

Sending data from computers

1

1-8 What This Machine Can Do

Sending Function (optional)*

The Send function enables you to send scanned image or document data to file servers, or send it by e-mail or I-fax.

A variety of file formats are supported (PDF, TIFF, and

JPEG), which offer you greater flexibility in accommodating the digital workplace environments.

Transmission corresponds to both colour and monochrome. I-fax however, regardless of whether you are receiving or sending, is always in black-and-white.

*The optional Color Universal Send Kit and Resolution Switching

Board are required. Also, the optional Color Image Reader-C1 must be attached.

See the Sending and Facsimile Guide

E-mail

Original

File I-Fax

Faxing (optional)* See the Sending and Facsimile Guide

In addition to normal facsimile functions, the machine offers you Super G3 compatibility, which enables you to transmit documents at high speeds, greatly reducing

Original Fax transmission costs as compared to conventional facsimile machines. In a mobile environment, you can also receive faxes remotely from the machine outside of the office. If the optional Super G3 FAX Board, Resolution Switching Board, and Fax Driver are installed, you can send facsimiles from your computer. Fax sending and receiving are only possible in monochrome.

*The optional Super G3 FAX Board and Resolution Switching Board are required. Also, the Color Image Reader-C1 must be attached.

Printing (optional)* See the PS/PCL/UFR Printer Guide iR C3220N/iR C2620N comes with the colour printing feature utilizing UFR (Ultra Fast Rendering) Technology, which offers you PS/PCL compatible printing capabilities at maximized speeds.

The colour printing feature becomes available in

CLC3220/CLC2620 if the optional Color Network Printer

Unit is installed. Color Network Printer Unit enables you to use the machine not only as a PostScript printer when loaded with Adobe PostScript 3 software, however also as an emulation printer of PCL5.

Sending data from computers

1

Printing

Color Network Printer Unit can efficiently output various data types including large and complex files (such as combining colour graphics, photos, and text), Adobe PostScript 3 files, detailed graphics, etc.

*The optional Color Network Printer Unit can only be installed in CLC3220/CLC2620.

1

What This Machine Can Do 1-9

1

Using the Remote User Interface See the Remote UI Guide

You can control functions, such as confirming the status of the machine, job operations, and printing instructions for data saved in inboxes, all from your PC's web browser.

The CLC3220/iR C3220N/CLC2620/iR C2620N come with a direct Ethernet connection interface. Once the Ethernet interface port is configured properly, the CLC3220/ iR C3220N/CLC2620/iR C2620N can be controlled and

Web

Browser set up through the Remote UI and network. Also, you can use the Remote UI to fax from your PC using the Ethernet connection. For instructions on configuring the

Ethernet port, see the Network Guide.

Scanning (optional)* See the Color Network ScanGear User's Guide

Scanning image data into computers is a function that is available if the CLC3220/iR C3220N/CLC2620/iR C2620N is upgraded with printer and network capabilities. You can scan images of up to A3 in size at a resolution of 600 x

600 dpi.

*The optional Color Image Reader-C1 is required. In the case of

CLC3220/CLC2620, the optional Color Network Printer Unit must be installed as well.

Scanning image data

Exporting data to a computer

Network Interface See the Network Guide

This machine can be connected to a network by using Ethernet (standard-equipped) or Token Ring

(optional). Connecting to a network enables you to use utility software including Remote UI, NetSpot*,

NetSpot Console*, etc. By using NetSpot, you can manage and make various settings for the printers and copiers connected to a network. Also, using NetSpot Console enables you to perform the same operations as NetSpot from a browser.

* NetSpot and NetSpot Console can be installed from the CD-ROM that comes with the machine, or can be downloaded from our Web site (http://www.canon.com).

1-10 What This Machine Can Do

System Configuration and Parts

Optional Equipment

Main Unit

1 a Copy Tray Unit-H1 b Finisher-M1 c Saddle Finisher-N2 d Finisher-N1 e Feeder (DADF-K1) f Platen Cover Type G g Color Image Reader-C1 h Card Reader-D1 i Cassette Feeding Unit-X1 j Plain Pedestal-C1 k Paper Deck-P1

System Configuration and Parts 1-11

1

External View and Internal View

Without Optional Equipment a Centre Output Tray b Control Panel c Paper Drawer 1 d Paper Drawer 2 e Side Output Tray f Exit Slot Cover g Upper Left Cover h Test Button i Breaker j Underside of Platen Cover

(optional) k Platen Glass (optional Color

Image Reader-C1) l Stack Bypass m Security Key (optional) n Main Power Switch o Transport Unit p Right Cover q Front Cover r Waste Toner Container s Toner Cartridges t Fixing Unit

The optional Platen Cover Type G, Color Image Reader-C1, and Cassette Feeding Unit-X1 are attached.

1-12 System Configuration and Parts

Control Panel Parts

1 2 3

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

ON/OFF a Display Contrast Dial

Use to adjust the brightness of the touch panel display.

b Counter Check key

Press to display the copy and print count total on the touch panel display.

c Clear key

Press to clear entered values or characters.

d Energy Saver key

Press to set or cancel the Energy Saver mode.

e Control Panel Power Switch (Sub Power Supply)

Press to turn the control panel ON or OFF. When turned

OFF, the machine is in the Sleep mode.

f Stop key

Press to stop a job in progress, such as a scan job, copy job, or fax job (scanning only).

g Main Power Indicator

Lights when the main power is turned ON.

h Start key

Press to start an operation.

i ID key

Press when setting or enabling Department ID

Management.

j Error Indicator

Flashes or lights if there is an error in the machine. When the Error indicator flashes, follow the instructions that appear on the touch panel display. When the Error indicator maintains a steady red light, contact your local authorized

Canon dealer.

k Processing/Data Indicator

Flashes or blinks green when the machine is performing operations, and maintains a steady green light, when fax data is stored in memory.

l Numeric keys

Press to enter numerical values.

m Additional Functions key

Press to specify additional functions.

n Help key

Press to display explanations of modes or functions on the touch panel display.

o Reset key

Press to restore the standard settings of the machine.

p Touch Panel Display

The settings screen for each function is shown on this display.

q Edit Pen

Use to designate areas on the original to copy or scan. If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp end, such as a pencil or ballpoint pen, in place of the edit pen.

r Clip Tray

Place paper clips here.

1

System Configuration and Parts 1-13

1

Touch Panel Display

a Copy

Press this key to access the machine's copying functions.

b Send

Press this key to access the machine's sending and facsimile functions if the optional Color Image Reader-C1,

Color Universal Send Kit, and Resolution Switching Board, or Color Image Reader-C1, Super G3 FAX Board, and

Resolution Switching Board are installed.

c Mail Box

Press this key to access the machine's mailbox functions.

d Scan

Press this key to use the network scan function.

e ➞

Press this key to gain access to hidden function keys. The function keys are displayed on two screens. You can also customize the order of the function keys in Settings for

Function Order in Common Settings (from the Additional

Functions screen). f Adjust Contrast

Press [ ] or [ ] to manually control the copy exposure.

Press [A] to select or cancel the automatic exposure control.

g Original Type Selection

Press to make copies according to the type of original ([Text/

Photo/Map], [Printed Image], [Photo], or [Text]).

h Special Features

Press to select a Special Features mode.

i System Monitor

Press to check the progress of a copy job, change the order of printing, or cancel printing.

j Job/Print Status Display Area

The progress of jobs and copy operations, and the status of devices and consumables are displayed here.

k Interrupt

Press to interrupt a copy job to make priority copies.

l Finisher

Press to select the Collate, Group, or Staple mode.

m Two-sided

Press to make [1 2-Sided], [2 2-Sided], [2 1-Sided], or

[Book 2-Sided] copies.

n Paper Select

Press to select the paper size/type and the paper source.

o Copy Ratio

Press to reduce or enlarge the copy size.

p 1:1

Press to make copies in the same size as your original.

q Colour Mode

Press to select the colour mode for copying.

r Printer

Press this key to access the machine's printing functions.

1-14 System Configuration and Parts

[Send] appears if the optional Color Image Reader-C1, Color Universal Send Kit, Super G3 FAX Board, and Resolution Switching Board are installed, or only the optional Color Universal Send Kit, and

Resolution Switching Board are installed. If only the optional Color Image Reader-C1, Super G3 FAX

Board, and Resolution Switching Board are installed, [Fax] appears.

[Scan] appears only if the optional Color Image Reader-C1 and Color Network Multi-PDL Printer Kit

(standard-equipped in C3220N), or Color Image Reader-C1 and Color Network Printer Unit are installed.

[Printer] appears only if the optional Color Network Printer Unit is installed in CLC3220/CLC2620.

You can set the initial screen (the first screen that appears when the machine is turned ON) from the

Additional Functions screen. The initial screen can be the Copy, Send or Fax, Mail Box, MEAP, or System

Monitor screen.

1

System Configuration and Parts 1-15

1

NOTE

The top of the touch panel display may differ according to the optional equipment that is attached to the machine.

Attached Optional Equipment Displayed Function Keys

Color Image Reader-C1 (Only CLC3220/CLC2620)

Color Image Reader-C1 and Color Network Multi-PDL

Printer Kit (initial status of iR C3220N/iR C2620N)

Color Image Reader-C1 and Color Network Printer Unit

Color Image Reader-C1, Color Network Multi-PDL

Printer Kit, Color Universal Send Kit, and Resolution

Switching Board

Color Image Reader-C1, Color Network Printer Unit,

Color Universal Send Kit, and Resolution Switching

Board

Color Image Reader-C1, Color Network Multi-PDL

Printer Kit, Super G3 FAX Board, and Resolution

Switching Board

Color Image Reader-C1, Color Network Printer Unit,

Super G3 FAX Board, and Resolution Switching Board

Color Image Reader-C1, Color Network Multi-PDL

Printer Kit, Color Universal Send Kit, Super G3 FAX

Board, and Resolution Switching Board

Color Image Reader-C1, Color Network Printer Unit,

Color Universal Send Kit, Super G3 FAX Board, and

Resolution Switching Board

1-16 System Configuration and Parts

The touch panel display when no optional equipment is attached is shown below.

The meanings of the icons that appears in the Job/Print Status Display Area (on the bottom left of the screen) are described below:

Icon (Type of Job) Description

Copy Job

Send/Fax Job

Mail Box Job

Printer Job

Report Job

Network Scan Job

Additional Functions Job

Icon (Machine Status) Description

Error

Paper Jam

Staple Jam

Replace Toner Cartridge

Replace Waste Toner Container

1

System Configuration and Parts 1-17

Main Power and Control Panel Power

1

The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current.

How to Turn ON the Main Power

1

Make sure that the power plug is firmly inserted into the power outlet.

WARNING

Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.

2

If the optional Security Key is inserted into the machine, make sure that it is in the ON position (turn it to the right).

Security

Key

3

Press the main power switch to ON (" I " side). The main power switch is located on the right side of the machine.

If you want to turn the main power OFF, make sure that you first turn the control panel power switch OFF, and then press the main power switch to the " " side.

The main power indicator on the control panel lights when the main power switch is turned ON.

ON

( I Side)

OFF

( Side)

1-18 Main Power and Control Panel Power

IMPORTANT

If the main power indicator on the control panel does not light even though the main power switch is ON, be sure to check the breaker to see if it is OFF. (See "When the Power Does Not Turn ON," in the

Reference Guide.)

4

The screens are displayed while the system software is loading.

● If login authentication by a login service (SDL

(Simple Device Login) or SSO (Single

Sign-on)) is not set, and an application other than MEAP is selected as the initial function in

Common Settings (from the Additional Functions screen):

❑ The Start Up screen is displayed until the machine is ready to scan.

The screen is displayed when the machine is ready to scan.

The machine is ready to scan in approximately 45 seconds (at a room temperature of 20°C) after the screen above appears.

1

Main Power and Control Panel Power 1-19

1

● If login authentication by the SDL or SSO login service is not set, and MEAP is selected as the initial function in Common Settings

(from the Additional Functions screen):

The Start Up screen is displayed until the machine is ready to scan.

❑ After the Start Up screen disappears, the MEAP

Start Up screen is displayed. (The background colour of the screen is changed to brown.)

Press [ ➞ ] to switch to the Basic Features screen.

❑ The MEAP Basic Features screen is displayed.

1-20 Main Power and Control Panel Power

● If login authentication by the SDL or SSO login service is set:

The Start Up screen is displayed until the machine is ready to scan.

After the Start Up screen disappears, the MEAP

Start Up screen is displayed regardless of the Initial

Function settings. (The background colour of the screen is changed to brown.)

IMPORTANT

If you turn OFF the main power, wait at least 10 seconds before turning the main power back ON.

Do not turn the main power OFF if the optional Color

Universal Send Kit or Super G3 FAX Board, and

Resolution Switching Board are attached, and you want to be able to send or receive I-fax or fax documents.

Sending or receiving I-fax or fax documents cannot be done when the power is turned OFF.

If SSO or SDL is set as the login service, the machine will take longer to become ready to scan.

1

Main Power and Control Panel Power 1-21

Things You Must Do Before Using This Machine

1

This section describes the important setting registrations and procedures that must be done before the machine is used for sending operations. For the further details of the operations, see

"Things You Must Do Before Using This Machine" in the Sending and Facsimile Guide.

IMPORTANT

If you attempt to use the machine without registering the necessary information correctly, the machine may not function properly.

Network settings have to be specified in order to send scanned documents to an e-mail address, an

I-fax address, or a file server. (See the Network Guide.)

Selecting the Type of Telephone Line

Set the type of telephone line that is connected to the machine.

NOTE

For this setting, the optional Super G3 FAX Board is required.

The default setting is 'Tone'.

1

Press

1-22 Things You Must Do Before Using This Machine

2

Press [User Settings] under <Fax

Settings>.

3

Press [Tel Line Type].

4

Select the type of telephone line ➞ press

[OK].

The selected mode is set.

5

Press [Done] repeatedly until the Send

Basic Features screen appears.

1

Things You Must Do Before Using This Machine 1-23

1

Setting the Current Date and Time

You can set the current date and time. The current date and time settings are used as standard timer settings for functions that require them.

GMT: The time at the Greenwich Observatory in England is called GMT

(Greenwich Mean Time).

Time Zone: The standard time zones of the world are expressed globally in terms of the difference in hours ( up to 12 hours) from GMT ( 0 hours). A time zone is a region throughout which this time difference is the same.

Daylight Saving Time: In some countries, time is advanced throughout the summer season.

The period in which this is applied is called "Daylight Saving Time."

1

Press

2

Press [Date & Time Settings].

1-24 Things You Must Do Before Using This Machine

3

Enter the current date (day, month, year) and time using - (numeric keys).

● If you are setting the Time Zone:

Press the Time Zone drop-down list ➞ select the time zone where the machine is located.

NOTE

The default setting is 'GMT 00:00'.

If the desired time zone is not displayed, press [ ▼ ] or

[ ▲ ] to scroll through the list.

● If you are setting Daylight Saving Time:

❑ Press [On] ➞ [Start Date].

1

Things You Must Do Before Using This Machine 1-25

Select the month and day from the Month and Day drop-down lists, respectively.

Press [-] or [+] to enter the time of day you want

Daylight Saving Time to take effect ➞ press [OK].

1

Press [End Date] ➞ make the settings in the same way as [Start Date] ➞ press [OK].

NOTE

If you set Daylight Saving Time, the machine automatically sets the standard time of the machine one hour forward at the specified date and time.

The default setting is 'On'. Between 2:00 a.m. on the last

Sunday of March and 3:00 a.m. on the last Sunday of

October.

The time can be set in one hour increments, from 0 to 23 hours.

4

Press [OK].

The selected mode is set.

5

Press [Done] repeatedly until the Send Basic Features screen appears.

1-26 Things You Must Do Before Using This Machine

Registering This Machine's Fax Number

You must store the machine's fax number. This number is printed on the document that you fax to the receiving party.

The number may also be displayed on the touch panel display of the receiving party's machine, depending on their type of machine.

NOTE

For this setting, the optional Super G3 FAX Board is required.

1

1

Press ➞ [User Settings] under <Fax

Settings>.

2

Press [Unit Telephone #].

3

Enter the unit's telephone number using

- (numeric keys) ➞ press [OK].

The selected mode is set.

4

Press [Done] repeatedly until the Send

Basic Features screen appears.

Things You Must Do Before Using This Machine 1-27

1

Registering Sender Names

You can register any name as the sender's name, such as the section or department's name, or an individual's name.

NOTE

You can set to display and print the sender's name instead of the name stored as the unit's name with the Sender's Names setting from the Send Settings screen. (See "Sending Documents," in the Sending and Facsimile Guide.)

If SDL is set as the login service:

- The login user name and e-mail address that you registered for SDL are displayed on the From field on the e-mail recipient's machine, instead of the unit name and e-mail address that you registered in the Device Information settings for this machine. (See "Sending Documents," in the Sending and

Facsimile Guide.)

- The unit name and e-mail address that you registered in the Device Information settings for this machine are displayed on the From field, and the login user name and e-mail address that you registered for SDL are displayed on the Sender field on the I-fax recipient's machine.(See "Sending

Documents," in the Sending and Facsimile Guide.)

If SSO is set as the login service:

- The login user's Full name that you registered for Active Directory, and e-mail address that you registered for Active Directory or NetSpot Accountant, are displayed on the From field on the e-mail recipient's machine, instead of the unit name and e-mail address that you registered in the Device

Information settings for this machine. (See "Sending Documents," in the Sending and Facsimile

Guide.)

- The unit name and e-mail address that you registered in the Device Information settings for this machine are displayed on the From field, and the login user’s User login name that you registered for

Active Directory, and the e-mail address that you registered for Active Directory or NetSpot

Accountant, are displayed on the Sender field on the I-fax recipient’s machine. (See "Sending

Documents," in the Sending and Facsimile Guide.)

1-28 Things You Must Do Before Using This Machine

1

Press ➞ [TX Settings] under <Common

Settings>.

2

Press [Sender's Names (TTI)].

1

3

Select the number under which you want to register the sender's name ➞ press

[Register/Edit].

4

Enter the sender's name ➞ press [OK].

You can enter up to 24 characters for the sender's name.

To cancel registering the sender's name, press [Cancel].

The selected mode is set.

5

Press [Done] repeatedly until the Send Basic Features screen appears.

Things You Must Do Before Using This Machine 1-29

1

Registering the Unit's Name

Your name or company's name must be registered as the unit's name (a department name is optional).

When you send a document, the recipient's machine displays or prints your name or company's name (and department's name, if applicable) as the sender's information on the recording paper.

Some fax models also display sender information on the touch panel display during transmission.

NOTE

If SDL is set as the login service:

- The login user name and e-mail address that you registered for SDL are displayed on the From field on the e-mail recipient's machine, instead of the unit name and e-mail address that you registered in the Device Information settings for this machine. (See "Sending Documents," in the Sending and

Facsimile Guide.)

- The unit name and e-mail address that you registered in the Device Information settings for this machine are displayed on the From field, and the login user name and e-mail address that you registered for SDL are displayed on the Sender field on the I-fax recipient's machine.(See "Sending

Documents," in the Sending and Facsimile Guide.)

If SSO is set as the login service:

- "The login user's Full name that you registered for Active Directory, and the e-mail address that you registered for Active Directory or NetSpot Accountant, are displayed on the From field on the e-mail recipient's machine, instead of the unit name and e-mail address that you registered in the Device

Information settings for this machine. (See ""Sending Documents,"" in the Sending and Facsimile

Guide.)"

- The unit name and e-mail address that you registered in the Device Information settings for this machine are displayed on the From field, and the login user’s User login name that you registered for

Active Directory, and the e-mail address that you registered for Active Directory or NetSpot

Accountant, are displayed on the Sender field on the I-fax recipient’s machine. (See "Sending

Documents," in the Sending and Facsimile Guide.)

1-30 Things You Must Do Before Using This Machine

1

Press ➞ [TX Settings] under <Common

Settings>.

2

Press [Unit Name].

3

Enter a name ➞ press [OK].

The selected mode is set.

4

Press [Done] repeatedly until the Send Basic Features screen appears.

1

Things You Must Do Before Using This Machine 1-31

1

Displaying a Help Screen

Pressing brings up a guidance screen with information about the various features that are available with your machine.

■ Usage Help

Pressing after selecting a mode brings up a guide screen with an explanation of that mode. Use this help function if you do not understand how to use the mode you are setting.

In this example, the Margin mode has been selected. If you press after pressing [Special Features] ➞ [Margin], the

Help Function screen appears as shown on the right.

To display the Help Menu screen, press [Help Menu].

To return to the screen for setting the Margin mode, press

[Done].

The Help Function Screen

■ Help Menu

To find the right mode for your particular needs or to find a simple description of a mode, press while the Basic

Features screen or Special Features screen is displayed.

The Help Menu screen appears on the touch panel display, as shown on the right.

For example, if you are copying photo originals:

The Help Menu Screen

1-32 Displaying a Help Screen

1

Press [Making Copies] ➞ [Various originals].

2

Press [Photo original] or [Text & Printed image contained] ➞ press [ ▼ ] or

[ ▲ ] to read the detailed information on the selected mode.

3

Press [Done] to return to the Various Originals screen.

4

Press [Done] to return to the Help Menu screen.

1

Displaying a Help Screen 1-33

1

1-34 Displaying a Help Screen

Routine Maintenance

2

CHAPTER

This chapter describes how to load paper, and replace toner.

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

2-1

2

Loading Paper

If the selected paper has run out during printing, a screen prompting you to load paper appears on the touch panel display.

IMPORTANT

A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place.

Do not load envelopes and paper of an irregular size into the paper drawers.

Do not load the following types of paper into the paper drawers. Doing so may cause a paper jam.

- Severely curled or wrinkled paper

- Thin straw paper

- Heavyweight paper (210 to 253 g/m

2

)

- Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.)

Fan the stack of paper well before loading it.

Never place paper or any other items in the empty part of the drawer next to the paper stack. Doing so may cause paper jams.

NOTE

If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select another paper drawer, the remaining prints are made after you press [OK].

To cancel printing, press [Cancel].

The following paper sizes can be loaded into paper drawers 1, 2, 3, and 4:

- 305 mm x 457 mm, A3, A4, A4R, and A5R

- Paper drawers 3 and 4 can be used only if the optional Cassette Feeding Unit-X1 is attached.

For more information on available paper stock that can be loaded into the paper drawers, see "Available

Paper Stock," in the Reference Guide.

2-2 Loading Paper

1

Press and release the button on the paper drawer in which you want to load paper.

2

Grip the handle, and pull out the paper drawer until it stops.

3

Open a package of paper, and remove the paper stack.

CAUTION

When loading paper, take care not to cut your hands on the edges of the paper.

IMPORTANT

Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight.

NOTE

For high-quality printouts, use paper recommended by Canon.

Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.

2

Loading Paper 2-3

2

4

Load the paper stack into the paper drawer.

Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer.

When loading paper into the paper drawer for the first time, set the paper size slide to match the paper size being loaded. (See "Adjusting a Paper Drawer to Hold a

Different Paper Size," in the Reference Guide.)

When loading paper into the paper drawer, make sure that the paper size setting is the same size of the paper that is being loaded.

IMPORTANT

Paper which has been rolled or curled must be straightened out prior to use.

Make sure that the height of the paper stack does not exceed the loading limit mark ( ) at the back of the paper drawer.

When loading 305 mm x 457 mm paper in the paper drawer, remove the left guide and insert it into the holes in the front left side of paper drawer.

NOTE

Each paper drawer holds approximately 550 sheets of paper (80 g/m 2 ).

For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it), see "Relationship between Original Orientation and Preprinted Paper Output

Chart," in the Reference Guide.

5

Gently push the paper drawer back into the machine until it clicks into place in the closed position.

CAUTION

When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.

IMPORTANT

You will not be able to make copies or print if you load paper that exceeds the loading limit, or if the paper drawer is not completely pushed into the machine.

Always check that the paper drawers are in place. If a paper drawer is overloaded, decrease the amount of paper so that it does not exceed the loading limit.

2-4 Loading Paper

Replacing the Toner Cartridge

When there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display, as shown. You can continue printing, but at this time you should purchase new toner of the indicated colour so that you have it available when needed.

When the toner runs out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge, like the one shown, appears on the touch panel display. Follow the instructions on the touch panel display, and the procedure described below to help you replace the toner cartridge.

With [Recover Later], you can continue certain operations, such as mode settings and scanning of originals, even if you do not replace the toner cartridge immediately.

CAUTION

Keep toner out of the reach of small children. If toner is ingested, consult a physician immediately.

If toner gets onto your hands or clothing, wash it off immediately with cold water. Do not use warm water as this may set the toner permanently, and you may not be able to remove the toner stains.

2

Replacing the Toner Cartridge 2-5

2

IMPORTANT

Use only the toner cartridges intended for use with this machine.

Do not replace toner cartridges until the message prompting you to do so appears.

If you continue copying or printing in black-and-white after cyan, magenta, or yellow toner runs out, do not remove the depleted toner cartridges from the machine.

For the CLC2620/iR C2620N, you can display an error message informing the user that remaining toner is low.

For instructions on displaying the remaining toner error message, see "Displaying the Remaining Toner Error

Message," in the Reference Guide. For instructions on erasing the remaining toner error message, see "Erasing the Remaining Toner Error Message," in the Reference

Guide.

The error message is displayed when the amount of remaining toner becomes less than 10%. You can hide the error message by pressing [Done], however it will be displayed again if the machine returns from the Sleep mode, Energy Saver mode, Low-power mode, or if you restart the machine (the main power is turned OFF, then back ON again).

NOTE

When the message <Remaining toner is low. (Black)> (on the CLC3220/iR C3320N) or <Black toner is low. Replacement not yet needed.> (on the CLC2620/iR C2620N) appears, approximately 10% of the toner is left. It is recommended that you get a new toner cartridge ready for replacement before the displayed toner runs out.

If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge.

1

Open the front cover of the main unit.

2

Turn the blue lever that corresponds with the toner colour you want to replace to the up position.

2-6 Replacing the Toner Cartridge

3

Grip the handle on the toner cartridge, and pull the toner cartridge (only halfway) out of the toner supply port.

Pull the toner cartridge out halfway, then remove it completely while supporting it with your other hand from underneath.

WARNING

Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.

4

Hold the new toner cartridge in your hands, as shown below, and rotate it gently to the left and right several times.

Toner Supply Port

2

Replacing the Toner Cartridge 2-7

2

5

Push the new toner cartridge in as far as possible.

Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand.

IMPORTANT

When replacing toner cartridges, make sure that the colour of the toner cartridge matches the colour of the toner supply port. If the colour is different, the toner cartridge will not fit into the port.

6

Return the blue lever or the toner supply port to its original position.

7

Close the front cover of the main unit.

CAUTION

When closing the cover, be careful not to get your fingers caught, as this may result in personal injury.

2-8 Replacing the Toner Cartridge

Troubleshooting

3

CHAPTER

This chapter explains what to do in response to a paper jam and an error message display.

Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

3-1

3

Clearing Paper Jams

The screen indicating the location of the paper jam appears on the touch panel display, followed by instructions on how to clear the paper jam. This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared.

WARNING

There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.

CAUTION

When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper.

When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty, wash them immediately with cold water.

Washing them with warm water will set the toner, and make it impossible to remove the toner stains.

When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.

NOTE

If you press [Recover Later], you can continue operating the machine, such as you can set mode settings and scan originals, even if the jammed paper is not removed immediately.

If paper is jammed in several locations, remove the jammed paper in the order indicated on the touch panel display.

3-2 Clearing Paper Jams

1

Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper.

See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display.

If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.

IMPORTANT

If the machine's power is turned OFF when there is a paper jam, detection of paper jams in the paper drawers is not possible after the power is turned back ON. Clear paper jams without turning the power

OFF.

If a paper jam occurs in the optional Feeder (DADF-K1), you cannot continue operating the machine.

Follow the directions on the touch panel display to clear the paper jam. (See "Feeder (DADF-K1)

(Optional)," in the Reference Guide.)

If the MEAP screen is displayed, a message appears in the Job/Print monitor area. Press [System

Monitor], and follow the procedures that appear on the touch panel display to help you remove the jammed paper.

● If a paper jam occurs inside the main unit:

See the instructions on the following pages.

a Upper Left Cover (See "Upper Left Cover," in the

Reference Guide.) b Transport Unit (See "Transport Unit (Inside the Main

Unit)," in the Reference Guide.) c Stack Bypass (See "Stack Bypass," in the Reference

Guide.) d Right Cover/Paper Drawers (See "Right Cover/Paper

Drawers," in the Reference Guide.) e Duplexing Unit (See "Duplexing Unit (Inside the Main

Unit)," in the Reference Guide.) f Fixing Unit (See "Fixing Unit (Inside the Main Unit)," in the Reference Guide.) g Exit Slot Cover (See "Exit Slot Cover," in the Reference Guide.)

NOTE

Some areas that are shown to have paper jams may not actually have paper jams. However, always check all locations indicated on the touch panel display in the order that is given.

3

Clearing Paper Jams 3-3

3

● If a paper jam occurs inside an optional unit

❑ See the instructions on the following pages.

a Feeder (DADF-K1) (See "Feeder (DADF-K1)

(Optional)," in the Reference Guide.) b Finisher-M1 (See "Finisher-M1 (Optional)," in the

Reference Guide.) c Paper Deck-P1 (See "Paper Deck-P1 (Optional)," in the Reference Guide.) d Cassette Feeding Unit-X1 (See "Cassette Feeding

Unit-X1 (Optional)," in the Reference Guide.) e Finisher-N1 (See "Finisher-N1/Saddle Finisher-N2

(Optional)," in the Reference Guide.) f Saddle Finisher-N2 (See "Finisher-N1/Saddle

Finisher-N2 (Optional)," or "Saddle Stitcher Unit

(Optional)," in the Reference Guide.)

3-4 Clearing Paper Jams

2

After you have removed all of the jammed paper at the locations indicated on the touch panel display, restore all levers and covers to their original positions.

3

Continue to follow the procedure and instructions displayed on the touch panel display.

Once you have removed all of the jammed paper in locations other than the feeder, printing or copying resumes.

If there is paper that still needs to be removed, a screen indicating how to clear that paper jam appears on the touch panel display. Repeat the procedure from step 1.

NOTE

You do not have to re-enter the number of copies or prints, even if you are printing multiple sets. The machine automatically recalculates the number of copies or prints to make based on the number of sheets that have jammed.

3

Clearing Paper Jams 3-5

List of Error Messages

3

List of Error Codes without Messages

If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on the Details screen under [Log] from the System Monitor screen. (See "Job Details," in the

Reference Guide.)

If a send, receive, or fax job does not complete successfully, the error code is printed in the

Results column on the Activity Report and Send Report. (See "Printing Communication

Reports," in the Sending and Facsimile Guide.)

Perform the necessary procedures according to the error code.

NOTE

If a send job is cancelled, <STOP> is printed in the Results column on the Send report.

# 001

Cause

Remedy

Paper or originals are jammed.

Remove any jammed paper or originals. (See "Clearing Paper Jams," or "Feeder (DADF-K1)

(Optional)," in the Reference Guide.)

# 009

Cause 1

Remedy

Cause 2

Remedy

# 037

Cause

Remedy

There is no paper.

Load paper. (See "Paper Drawers," in the Reference Guide.)

The paper drawer is not inserted correctly into the machine.

Insert the paper drawer properly. (See "Paper Drawers," in the Reference Guide.)

Documents could not be received because there was insufficient memory available.

Erase unwanted documents and documents with errors from memory in order to increase the amount of available memory.

3-6 List of Error Messages

# 701

Cause

Remedy

The specified Department ID does not exist, or the password has changed.

Enter the correct Department ID or password using - (numeric keys) on the control panel, and try again.

# 703

Cause The hard disk is full, and no more images can be scanned.

Remedy 1 Wait a few moments, and try scanning again after other send jobs are complete.

Remedy 2 Erase documents stored in inboxes. If the machine still does not operate normally, turn the main power OFF, and then back ON again.

# 711

Cause

Remedy

# 712

Cause

Remedy

# 749

Cause

Remedy

The inbox memory is full.

Erase the unnecessary documents stored in the inbox.

The maximum number of documents are already stored in the inbox.

Erase the unnecessary documents stored in the inbox.

You could not execute the job because a service call message is being displayed.

Turn the main power OFF, wait for three or more seconds, and turn the main power back ON.

If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer.

# 816

Cause

Remedy

You cannot print because the set page limit total has been reached.

Contact your System Manager.

3

List of Error Messages 3-7

3

# 851

Cause 1

Remedy

Cause 2

There is insufficient memory remaining in the system.

Check the system's available memory, and delete any unnecessary documents stored in the inboxes.

The scanned document cannot be stored because there are more than 100 documents in the specified inbox.

If there are a large number of documents, delete them from the specified inbox.

Remedy

# 852

Cause

Remedy

An error occurred because the main power switch was turned OFF while a job was being processed.

Check to see if the main power switch is turned ON. Try processing the job again, if necessary.

# 853

Cause 1

Remedy

Cause 2

Remedy

When trying to print a large number of pages, the job is not performed due to insufficient memory resources.

Reduce the number of pages to print, or perform the print job again when no other jobs are reserved.

Originals have jammed in the optional feeder.

Clear the paper jam, and try feeding a smaller amount of originals through the feeder again.

3-8 List of Error Messages

Appendix

4

CHAPTER

This chapter provides other useful information.

Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4-1

Multifunctional Operations

4 via

Network

Receive via Fax

Send

Scan

Print

Data via

Network via Fax

Copy/

Mail

Box

Send

Copy

Print

RX

Document

Print

Data

Copy:

Scan and Print

The CLC3220/iR C3220N/CLC2620/iR C2620N offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations.

: Available

: Unavailable

: Available, but with conditions via

Network

Receive via

Fax

Print

Data

Send via

Network via

Fax

Scan

Copy/

Mail

Box

Send Copy

Print

RX

Document

Print

Data

Copy:

Scan and

Print

*4

*3

*3

*3

*3

*3

*4

*3

*1

*1*3

*1*3

*1*3

*1

*1

*1

*1

*3

*1*3

*1*3

*1*3

*2

*2

*3

*1*3

*1

*1*3

*2

*2*3

*2*3

*2

*3

*1*3

*1

*1*3

*2

*2*3

*2

*1

*2

*2

4-2 Multifunctional Operations

*1 The machine's performance may be affected if image processing, such as compression, enlargement/reduction, and rotation, are carried out.

*2 The output order of competing jobs varies, depending on whether an optional finisher is attached.

When an optional finisher is attached: one set is output alternately for each job

When an optional finisher is not attached: one page is output alternately for each job

*3 The machine's processing speed may be lowered.

*4 While a PDF (Compct) file or I-fax is being sent, memory conflicts may arise if a received print job or image data processing job is executed. The performance of all operations affected by this memory conflict may decrease, depending on the amount of available memory.

NOTE

The machine's performance may be affected if several network send and receive jobs are being carried out at the same time.

The operation of printing data from an inbox is included in "Print Data" under "Print" in the table.

4

Multifunctional Operations 4-3

4

Available Paper Stock

The paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand. (See "Identifying the

Type of Paper in a Paper Source," in the Reference Guide.)

: Available : Unavailable

Paper Type

Paper Drawer

(64 to 209 g/m

2

)

Paper Source

Stack Bypass

(64 to 253 g/m

2

)

Paper Deck

(64 to 209 g/m

2

)

Plain*

1

Bond

Letterhead

Recycled* 2

Colour*

1

Pre-punched

Heavy 1*

3

Heavy 2* 4

Tracing Paper*

5

Glossy Paper* 6

Transparency*

7

Labels

Envelopes

Tab Paper

Washi (JPN paper)

*1 Plain and Color paper are from 64 to 105 g/m

2

.

*2 Recycled paper is from 64 to 80 g/m

2

.

*3 Heavy 1 paper is from 106 to 209 g/m

2

.

*4 Heavy 2 paper is from 210 to 253 g/m

2

.

*5 Some types of tracing paper cannot be used.

*6 Glossy Paper is from 157 to 209 g/m

2

.

*7 Use only A4 size transparencies made especially for this machine.

4-4 Available Paper Stock

Paper Size Width x Length

Paper Drawer

1, 2, 3, 4

Paper Source

Stack

Bypass

SRA3

A3

A4

A4R

A5R

Envelope

ISO-B5

ISO-C5

COM 10

Monarch

Kakugata 2

Nagagata 3

Irregular Size

320 mm x 450 mm

305 mm x 457 mm

297 mm x 420 mm

297 mm x 210 mm

210 mm x 297 mm

148 mm x 210 mm

176 mm x 250 mm

162 mm x 229 mm

104.7 mm x 241.3 mm

98.4 mm x 190.5 mm

240 mm x 332 mm

120 mm x 235 mm

100 mm x 148 mm to

320 mm x 457 mm

NOTE

For instructions on loading paper, see the following sections:

- Paper Drawers: "Loading Paper," in the Reference Guide

- Paper Deck: "Loading Paper," in the Reference Guide

- Stack Bypass: "Making Prints Using the Stack Bypass," in the Reference Guide

Paper Drawers 3, 4 and the Paper Deck-P1 are optional.

Paper

Deck

4

Available Paper Stock 4-5

4

Check Sheet for the Periodic Inspection of the

Breaker

Copy this page for future use, and store it in a safe place near the machine in order to document your periodic inspections of the breaker.

■ How to Inspect the Breaker Periodically

Follow the procedure described in "Periodic Inspection of the Breaker," on p. xxii, once or twice a month.

■ How to Fill in This Check Sheet

Fill in the date of inspection and the name of the inspector.

When the inspection is completed successfully, write a check mark under "OK."

If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG" (No Good).)

Date of

Inspection

Inspector

Result

OK NG

Date of

Inspection

Inspector

Result

OK NG

4-6 Check Sheet for the Periodic Inspection of the Breaker

Canon

Canon Inc.

30-2, Shimomaruko 3-chome,

Ohta-ku, Tokyo 146-8501, Japan

Europe, Africa and Middle East

Canon Europa N.V.

P.O. Box 2262,

1180 EG Amstelveen, Netherlands

Canon Middle East FZ-LLC

P.O. Box 27616

Dubai

United Arab Emirates email: [email protected]

Specifications subject to change without notice.

© Canon Europa N.V. 2004

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