Auveco’s FasTrack

Version 5.25

June, 2006

End User’s Manual

This manual contains instructions for the end-user/body shop

This End-User License Agreement ("License Agreement") is a legal agreement between you (either an individual or a single entity) and AUTO VEHICLE PARTS CO. ("Au-ve-co") for the software product identified as Au-ve-co's FasTrack Version 5.25, which includes computer software and may include associated media, printed materials, and "online" or electronic documentation ("SOFTWARE

PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this

License Agreement. If you do not agree to the terms of the License Agreement, do not install or use the SOFTWARE PRODUCT; you must return it uninstalled and unused to Au-ve-co.

SOFTWARE PRODUCT LICENSE

The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. This SOFTWARE PRODUCT is licensed, not sold. The SOFTWARE PRODUCT is intended for use solely in conjunction with Au-ve-co fasteners supplied by an authorized Au-ve-co distributor.

1. Grant of License. This License Agreement grants you the following rights:

5.

4.

2.

3.

(a)

(b)

Applications Software. You may install and use one copy of the SOFTWARE PRODUCT, or any prior version for the same operating system, on a single computer.

Storage/Network Use. You may also store or install a copy of the SOFTWARE PRODUCT on a storage device, such as a network server, used only to install or run the SOFTWARE PRODUCT on your other computers over an internal network owned and accessible exclusively by you at a single, fixed physical location.

Description of Other Rights and Limitations.

(a) Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer,

(b)

(c) decompile, or disassemble the SOFTWARE PRODUCT.

Rental. You may not rent, lease, or lend the SOFTWARE PRODUCT.

Support Services. Au-ve-co may provide you with support services (including, but not limited to, timely product and OEM price updates) related to the SOFTWARE PRODUCT ("Support Services") for a predetermined annual fee.

Au-Ve-Co may require that an annual update of the software and/or an annual update of the OEM pricing be installed on a predetermined date as a condition for continued use of the software. Use of Support Services is governed by the Au-ve-co policies and programs described in the user manual, in "online" documentation, and/or in other Au-ve-co-provided materials. Any supplemental software code provided to you as part of the

Support services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this License Agreement. With respect to information you provide to Au-ve-co, Au-ve-co may use such for its

business

(d) Termination. Without prejudice to any other rights Au-ve-co may terminate this License Agreement if you fail to comply with the terms and conditions of this License Agreement. In such event, you must destroy all copies of the SOFTWARE PRODUCT and all of its component parts and confirm to Au-ve-co in writing that you have done so.

Copyright.

All title and copyrights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, text, and "applets" incorporated into the SOFTWARE PRODUCT), the accompanying printed materials and any copies of the SOFTWARE PRODUCT are owned by Au-ve-co or its suppliers. The SOFTWARE

PRODUCT is protected by copyright laws and international treaty provisions. Therefore, you must treat the

SOFTWARE PRODUCT like any other copyrighted material except that you may install the SOFTWARE PRODUCT on a single computer provided you keep the original solely for backup or archival purposes. You may not copy the printed materials accompanying the SOFTWARE PRODUCT.

Dual-Media Software.

You may receive the SOFTWARE PRODUCT in more than one medium. Regardless of the type or size of medium you receive, you may use only one medium that is appropriate for your single computer. You may not use or install the other medium on another computer. You may not loan, rent, lease, or otherwise transfer the other medium to another user, except as part of the permanent transfer (as provided above) of the SOFTWARE

PRODUCT.

Governing Law.

This License Agreement is governed by the laws of the State of Kentucky.

LIMITATION ON WARRANTIES: NO WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,

AU-VE-CO DISCLAIMS ALL WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED

TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-

INFRINGEMENT, WITH REGARD TO THE SOFTWARE PRODUCT, AND THE PROVISIONS OF OR FAILURE TO PROVIDE

SUPPORT SERVICES.

LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL

AU-VE-CO BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER

(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF

BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE

SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES.

2

Body Shop Section

Note:

Auveco licenses its use only through qualified Auveco distributors. The distributor is responsible for installing and maintaining the software as a service to their body

shop customers. The distributor is the first source of information and training on the software and is also responsible for supplying regular updates to the program. These updates will keep FasTrack’s product and pricing information up to date and will also provide occasional bug fixes and or enhancements to the software.

Introduction:

Auveco’s FasTrack for Windows is a tool that allows body shops to recover the cost of fasteners used in collision repair and also provides powerful inventory control and tracking functions. At the core of FasTrack is a large database of body repair fasteners sold by

Auveco, including OEM numbers and pricing. FasTrack uses this information to create professional, nicely formatted “Supplemental Invoices” that can be submitted to the insurance company for payment.

Updating to version 5.25 from a previous version:

All UPDATES to FasTrack V5.25 will need to follow these easy steps:

1. From the FasTrack v5.25 menu, click on “Upgrade Installation”. If prompted by

Install Shield Wizard, choose “Repair”

2. If the FT-SCAN (Palm SPT-1550) scanner is being used with FasTrack, install the

Satellite Forms and Palm Desktop software at this time.

3. When installation is finished, remove the CD and store it in a safe location. Close all running programs and restart the computer to register the FasTrack v5.25 update into the Windows operating system.

4. Sign in to FasTrack. From the Main Menu, select “File Maintenance”, then select

“Update OEM Pricing” to load the current item list with OEM List prices into FasTrack.

The body shop sign on is ”bdyshop”, the password is the word “password”

3

Signing on:

1. Start FasTrack by double clicking the icon on your desktop. If no icon is present start the program by

Start > Programs > Auveco’s FasTrack for Windows

> FasTrack for Windows.

2. Enter USER ID: “bdyshop” and PASSWORD:

“password”

3. Click Sign On

4. If asked “Do you want to print an (Overdue Repair

Order) report?” answer No.

5. You are now at the Main Menu

Main Menu:

Insurance Co.

Insurance Company information allows you to keep track of the many insurance companies you deal with. You can use this information to run billing reports on each insurance company.

Technicians

A technician code is mandatory on each

Repair order. This section allows you to set up a code for each of your technicians. Using these codes will allow you to print a number of reports based on technician performance and productivity.

Sales Tax

This section allows you to edit your local sales tax rate.

Item Information

The Item Information section is your access point to the FasTrack item database. It allows you to look up, add, edit and print information on every item in the FasTrack system. This section also contains powerful inventory functions.

Scanned Data

The Scanned Data section is where FasTrack interfaces with the optional bar-code scanner.

Repair Orders

The Repair Order section is where you will keep track of all of your repair jobs.

Invoicing

The Invoicing section is where you will enter items used on each repair order. It is also where you will print your “supplemental invoice” for the insurance company.

4

Item Usage Forms

Clicking the Item Usage Form button will print a form that allows you to record the parts used on a job.

Basic Navigation:

Each of the main sections in FasTrack use a tabbed interface. Each screen contains 4 tabs

Main: This is where you will view, add, edit and delete records from the FasTrack database. This is also where you will find the button that returns you to the main menu.

Browse: The browse tab shows the database information in table format. You can sort each column by clicking on the header.

Lookup: This tab allows you to search by different fields.

Print: The print tab is where you will print reports and labels.

Basic Workflow:

1. Sign on to FasTrack

2. From Main Menu click the Repair Orders button

3. Click [Add] in the lower left corner

4. Enter at least a unique Repair Order#, Technician ID, Year and Model (the rest of the fields are optional)

5. Click [Save] in lower left corner

6. To immediately start adding items to your invoice, hit [Create Invoice]

7. Enter Item # in input box. Hit Tab twice unless you need to change the item

description.

8. Enter Qty. Hit Tab

9. Do you want to save this line? Answer yes

10. Repeat for all numbers

11. Click [Finished]. This will take you back to the Main Tab

12. Click [Print Invoice]

13. When you are done with each order, you will need to return to the Repair Order

Section, navigate to the appropriate RO and click the Close Order button on the

Main Tab. If you forget to do this, FasTrack will remind you to close RO#s after 7 days (message when you sign on).

Note: Entering a finished date on the Repair Order Main Tab does not actually close the

Repair Order. You must click the Close Order button.

5

FastInvoice:

FastInvoice is a bare bones version of FasTrack that’s sole purpose is printing invoices. If you want to create invoices with a minimum amount of detail, the answer is FastInvoice.

To print an invoice using FastInvoice:

1. From the Sign-on screen (you don’t even need to sign-on to use FastInvoice) click the

FastInvoice button

2. Click the Add button

3. Enter a Technician ID, Repair

Order #, Make and Model

4. Click Save

5. You are ready to enter item detail! Click OK

6. Enter an Item#, Hit Tab twice unless you need to change the item description field. Tab to

Qty, enter quantity used. Hit

Tab

7. Do you want to save this Line? Answer Yes

8. Repeat for all numbers

9. Click Finished – This will take you back to the Main Tab

10. Click Print Invoice

11. Are you sure? Click OK

12. Send Report to Printer? Yes to print, No to preview to screen

Inventory Functions:

FasTrack includes powerful inventory functions that allow you to keep track of all of your

FasTrack items, record your cost and set up reorder points so you are never caught without crucial parts! All of the inventory functions are accessed from the Item Information section.

Initial Count – To start a perpetual inventory you must first count your on-hand stock

1. From the Item Information Tab of the Item Information section, click the Count button

2. Enter an Item/Ref#, the on hand Qty, a Reorder point, your cost, the date of the count and hit tab.

3. Do you want to save this line? Answer yes

4. Repeat for all numbers

5. Click the post records button

6. Your initial count is complete!

Purchases – As you purchase more stock, you will want to update your inventory.

1. From the Item Information Tab of the Item Information section, click the Purchase button

2. Enter an Item/Ref#, Qty, Date, Reorder point and Cost (if you need to adjust them) and a PO Number. Hit tab.

3. Do you want to save this line? Answer yes

4. Repeat for all purchased items

5. Click the post records button

6

Adjustments – Occasionally it may be necessary to make adjustments to your inventory.

1. Click the Lookup tab

2. Enter the item you want to adjust, click search – this will take you back to the item information tab

3. Click the Adjust button

4. Click the Add button

5. Enter your Initials in the Who field

6. Enter your adjustment into the Qty Adjust field

(ex. 5.00 or –5.00)

7. Add a Note if you wish

8. Click Save

9. Click the Return button

File Maintenance:

Reindex/Pack All Files

Whenever major system changes are made, you will need to reindex the

FasTrack database to keep it running efficiently.

License Agreement

Click to review the license agreement

Change System Password

To ensure privacy, the password can be changed whenever necessary. The password must be less than 10 characters in length and consist of only numbers and letters. No special characters are permitted.

Modify Next Invoice#

This allows you to control the automatic invoice sequence by establishing the initial value.

Modify Billed Since Date

This allows you to modify the screen indicators that keep a running total of the dollars invoiced through FasTrack.

Enable Billing Output

This is the interface from FasTrack to Auto Focus. Subscribers to iAutoFocus from new era software (www.newerainc.com) will receive the instructions on using this function.

Enable RO Creation

If you are using the optional FasTrack scanner, this button will enable “on-the-fly” Repair

Order # creation. This means you no longer have to enter the Repair Order in FasTrack prior to entering information into the scanner!

Update OEM Pricing

Used during the annual data update to maintain the OEM list pricing supplied by Auveco.

7

Update Purchase Cost

If you would like to batch update your purchase costs you may do so through this function.

1. Create a file in a spreadsheet program (like excel) with 2 columns (one for item/ref# and the other for cost).

2. Save this in comma separated value format with the filename pocost.csv into the c:\avft_data directory/file folder.

3. Return to the File Maintenance Screen and click the Update Purchase Cost button.

Update New Items

We will occasionally distribute database updates with new item information. When we do so, this is the function you will use to update your system.

Batch Add New Items

If you would like to add many new items in one batch you may do so through this function.

1. Create a file in a spreadsheet program (like excel) with 12 columns: Item No., Ref

Num, Blank, Blank, Blank, Description, Invoice Cost, Purchase Cost, Qty. On-hand,

Reorder Point, Blank, Location. The rules are as follows:

Item 10

Refnum

Field1

System

System

Description 40

Invoice Cost

25

9

Character

Numeric 2 decimals

Purchase Cost

Qty On Hand

Reorder Point

System Field4

9

10

10

10

Numeric 2 decimals

Numeric 2 decimals

Numeric 2 decimals

Numeric (Key in 0.00)

2. Save this in comma separated value format with the filename avft_import.csv into the c:\avft_data directory/file folder.

File “avft_import.csv” must be a comma separated values file structure.

There must NOT be any quotes, double-quotes, commas, or special characters in your data as it will interfere with the import process.

3. Return to the File Maintenance Screen and click on “Import Items (.csv)”

Wedge Scanner Instructions

See the Wedge Scanner Instruction sheet on the FasTrack CD in the

Documents Directory/File Folder

8

Help/Technical Support

There are several Technical Support options available to all registered FasTrack users. It would be wise to periodically check the Auveco website, www.auveco.com for the latest

FasTrack and product information.

Data Reset Utility

If, for some reason, you receive an error message and cannot sign on to FasTrack, the first thing to do BEFORE calling for technical assistance is to run the Data Rest Utility from the icon on your Windows screen. This utility will reset the password and perform a quick

“Reindex and Pack” which should allow you to sign on to FasTrack.

Windows Related Problems

For any assistance with your Microsoft Windows software, refer to your own documentation.

It is important that you know the basic Windows file management operations and commands. We cannot provide training or assistance with any version of MS-

Windows.

We will only provide Technical Assistance for the FasTrack program and associated scanners through these mediums:

1. Auveco website: Visit our website @ http://www.auveco.com/fastrack.htm for documentation, frequently asked questions and updates.

2. Auveco FasTrack Forum: Receive quick answers to your FasTrack questions by posting a message in our Forum @ http://www.auveco.com/forum.

3. Email: Send your questions to either [email protected] or [email protected]

4. Phone: Call the FasTrack support line @ (800) 354-9816 x 103(8:00 AM – 5:00 PM

Eastern Time)

5. FAX: Error Messages can be printed out and sent to (859) 331-2410

REMEMBER:

Auveco licenses its use only through qualified Auveco distributors. The distributor is responsible for installing and maintaining the software as a service to their body

shop customers. The distributor is the first source of information and training on the software and is also responsible for supplying regular updates to the program. These updates will keep FasTrack’s product and pricing information up to date and will also provide occasional fixes and/or enhancements to the software.

9