Samsung SCM-100R User`s manual

Samsung
InfoRanger ™
™
Cable Modem
User’s Manual
Before connecting and using your Samsung InfoRanger™ Cable Modem,
please read this manual thoroughly, and keep it handy for reference.
IMPORTANT NOTICE
Essential requirements for connecting and using the
Samsung InfoRangerTM Cable Modem
1.
You must have cable TV network service(CATV)
If you do not have cable TV network service in your home or
office, you will need to contact your local CATV provider and
arrange for cable TV installation.
2. Your cable TV service must be able to provide modem connectivity.
Not every CATV network is presently equipped to offer its subscrivbers cable modem applications. If your cable TV provider cannot offer the service at this time, ask when it will be available.
Minimum End-User Software License Terms
1. Each end-user sublicense agreement shall contain terms that are
legally sufficient to the following:
(a) authorize the end-user to make one copy of the licensed software to be
used for back-up purposes only;
(b) prohibit further copying;
(c) prohibit transfer of the licensed software;
(d) prohibit reverse assembly, reverse compilation or other translation of
licensed software or any portion thereof; and
(e) prohibit export of the licensed software in violation of the United States
and other national laws.
2. Each end-user sublicense agreement shall also include the
following statement of their equivalents:
(a) “Software provided hereunder is copyrighted and licensed (not sold).
Samsung expressly does not transfer title or any ownership rights in the
Software to end user.”
(b) “Software provided hereunder may contain or be derived from portions of
materials provided to Samsung under license by a third party supplier.”
SAMSUNG AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS
OR IMPLIED, WITH RESPECT TO THE USE OF THE SOFTWARE,
INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR
AGAINST INFRINGEMENT. NEITHER LICENSOR OR ITS LICENSORS OR
SUPPLIES SHALL BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS OR LOSS OF DATA OR
THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES. ALL LIABILITY UNDER THIS AGREEMENT IS CUMULATIVE AND NOT PER INCIDENT. THIS LIMITATION WILL APPLY
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY PROVIDED HEREIN.
(c) “In no event shall Samsung or its supplier be liable for special, incidental,
consequential or punitive damages, including without limitation, damages
for lost profits or data, even if such damages were foreseeable.”;
(d) “The limitations on liability set forth in this agreement are cumulative
and are intended and acknowledged by end user to benefit Samsung
third party suppliers.”
Intellectual Property
Intellectual Property. All Intellectual Property, as defined below, owned by or
which is otherwise the property of Samsung or its suppliers relating to the
InfoRanger™, including but not limited to, accessories, parts or software relating thereto (the Cable Modem System), is proprietary to federal laws and
state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to, inventions (patentable or
unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and other works of authorship.
You may not infringe or otherwise violate the rights secured by the
Intellectual Property.
Moreover, you agree you will not (and will not attempt to) modify, prepare
derivative works of, reverse engineer, decompile, disassemble, or otherwise
attempt to create source code from the software.
No title to or ownership in the Intellectual Property is transferred to you.
All applicable rights of the Intellectual Property shall remain with Samsung
and its suppliers.
Samsung Telecommunications America, Inc.
Headquarters
1130 E. Arapaho Road
Richardson, Texas 75081
Phone: (972) 761-7000
Fax: (972) 761-7001
Samsung Telecommunications America, Inc
Customer Care Center
1601 E. Plano Parkway, Suite 150
Plano, Texas 75074
Phone: (972) 761-7500
Phone: (888) 987-4357
Fax: (972) 761-7501
© 1998 Samsung Telecommunications America, Inc. All rights reserved. No reproduction in
whole or in part allowed prior written approval.
Table of Contents
i
Table of Contents
I.
Introduction
1-2
1.
What is the Samsung InfoRanger™ Cable Modem ?
2
2.
Connectivity/Adaptability:
the DOCSIS-compliant InfoRanger™
2
II. Inventory
3-4
1.
Your InfoRanger™ package should contain
the following items
4
2.
What is NOT included but required in order to
connect and use your InfoRanger™ ?
4
III. Getting Acquainted with Your InfoRanger™ Cable Modem 5-10
1.
InfoRanger™ Front Panel, LED light indicators
6
2.
InfoRanger™ Back Panel, Connectors, Switches, LEDs
8
IV. How to connect and Use Your InfoRanger™ Cable Modem11-14
1.
Essential Requirements
12
2.
Connection if you subscribe to Cable TV
13
3.
Connection if you subscribe to cable Internet service only
13
4.
Installing your InfoRanger™ to an Ethernet
14
5.
Cable Modem Service Authorization
14
ii
Table of Contents
V.
Troubleshooting
15-16
VI. Product Specifications
17-18
VII. Technical Support — Samsung Customer Care Center
19-20
VIII. Glossary
21-23
IX. FCC Requirements
24
iii
1
Introduction
1
Introduction
Thank you for purchasing the
Samsung InfoRanger™ Cable Modem
1. What is the Samsung InfoRanger™ Cable Modem?
Simple and smart, the InfoRanger™ is a true cable modem (MOdulator DEModulator) that connects your PC or Ethernet LAN to the Internet and
other multimedia services and networks through your cable TV network.
The InfoRanger™ not only frees up your telephone lines, but gives you
unprecedented transmission speeds for accessing the Internet and the World
Wide Web, interactive communications, e-mail, file transfers and data downloads and uploads.
Depending on your cable service’s performance, the InfoRanger™ will provide downstream (receiving) data speeds up to 100 times faster than the
fastest dial-up (telephone) modem, and upstream (sending) speeds up to 100
times faster than dial-up modems.
The Samsung InfoRanger™ Cable Modem puts you at the leading edge of PCconnectivity technology.
With this device, you’ll be entering a new dimension of PC and PC-network
capabilities and productivity through a quantum leap in the speed of accessing
the Internet and other multimedia resources via your local cable TV network.
2.
Connectivity/Adaptability: the DOCSIS-compliant InfoRanger™.
The Samsung InfoRanger™ complies with DOCSIS (Data Over Cable Service
Interface Specification).
This assures you that your InfoRanger™ will operate with the connectivity
technology of all cable TV service providers and will be compatible with other
brands of cable modems.
2
2
Inventory
3
Inventory
1. Your InfoRanger™ package should contain the following items.
• 6-ft. RJ-45 Ethernet cable
(also known as CAT 5
Ethernet Cable)
• InfoRanger™
• Plastic Base
• Power Adapter
• Quick reference Card
• User’s Manual
2.
• Warranty Information
and Registration Form
What is NOT included but required in order to connect and use
your InfoRanger™?
•
Ethernet adapter (also known as Network Interface Card, such as
Samsung SmartEther SC1200-TX 10/100 Network Interface Card
available through retail stores nation wide)
4
3
Getting Acquainted
5
Getting Acquainted
Getting acquainted with Your InfoRanger™ Cable Modem
1. InfoRanger™ Front Panel, LED light indicators
This panel has six LED indicator lights that signal the operating status of the
InfoRanger™’s functions. From left to right they are:
•
POWER
•
RECEIVE
•
SEND
•
SERVICE
•
BUSY
•
MESSAGE
(NOTE: When the InfoRanger™ is on, the front panel LEDs flash cyclically and
start a series of initialization process. In a fully operational state, the first four
LEDs should be green and illuminated continuously, i.e., not flashing.)
1.1 Power LED
When you turn on the InfoRanger™’s power, the green LED flashes to indicate that the modem is automatically performing self-diagnostic routines.
When the diagnostics are completed, a green LED is illuminated and remains
continuously lighted while the modem is operational.
6
Getting Acquainted
1.2 Receive LED
The green LED flashes during modem initialization, which means scanning
for a downstream (receiving) channel.
When the scanning is completed, this LED is illuminated continuously as long
as the modem is locked on the channel.
The LED is turned off when the modem is not in an operational state.
The red LED flashes to indicate the modem is receiving data through the
cable.
1.3 Send LED
The green LED flashes during initialization (ranging) for transmitting data.
After ranging is completed, the LED is illuminated continuously and is turned
off if the modem becomes non-operational.
The red LED flashes when the modem is transmitting data.
1.4 Service LED
This green LED flashes during the modem registration and service authorization process.
It will be continuously illuminated when this process is completed and turned
off when the modem is non-operational.
1.5 Busy LED
This green LED flashes if the modem cannot transmit data.
1.6 Message LED
This green LED indicates incoming e-mail messages.
It flashes 60 times per minute (or once every second).
Currently, this feature is only available through a limited number of cable service provider, who actually send out signals to cable modem to activate the
message LED function.
7
3
Getting Acquainted
2.
InfoRanger™ Back Panel, Connectors, Switches, LEDs
From left to right, the back panel of the InfoRanger™ features the following:
Default Switch
•
Cable Connector
•
Default Switch
•
Display Switch
•
Reset Switch
•
Ethernet Activity LED
•
Link LED
•
Ethernet Jack
•
Power Connector (DC 5V)
2.1 Coaxial Cable Connector
The modem connects to your CATV provider’s head-end (see illustration page
13) via coaxial cable.
8
Getting Acquainted
2.2 Default Switch
After the cable modem is installed, cable service provider will authorize and
customize the cable modem settings by downloading software image to the
cable modem’s memor y. The original factory default settings are stored in primary memory. Factory default settings will never be changed.
If you experience difficulty using cable modem, please call your cable service
provider immediately. Your service representative will determine if the cable
modem needs to be reset to factory default. The cable modem can be reset to
factory default by pressing this switch.
Please use the Default Switch ONLY when instructed by an authorized cable
service representative or by a Samsung technical support engineer.
2.3 Display Switch
This display (or virtual power) switch serves two functions: (1) to turn off
the LEDs and (2) to disconnect the Ethernet interface, which isolates the
modem from the PC.
When this display switch is off, the modem is still powered, interfaced to the
cable, and is on standby.
The modem in this state can send to, and receive data from, the head-end, but
cannot communicate with the PC through the Ethernet port.
In this state, the LEDs are off. There is no indication of modem operation.
2.4 Reset Switch
The modem can be reset by pressing this switch.
After reset, the modem will automatically reconnect with the cable provider.
2.5 Ethernet Activity LED
This green LED flashes when transmitting or receiving data through the
Ethernet port.
9
3
Getting Acquainted
2.6 Link LED
This green LED is continuously illuminated when there is a secure electrical
connection between the modem and the PC or Ethernet hub.
2.7 RJ-45 Ethernet Connector
The InfoRanger™ is connected to the PC with a twisted-pair category 3,4,5
UTP/STP straight cable.
The modem connects to an Ethernet hub with a crossover cable.
2.8 5-Volt DC Power Connector
When the power is applied initially, the modem is reset.
(Caution : Be sure NOT to connect other power adapter than the accompanying
one. Applying other power adapter, especially of higher voltage, to this
port may cause serious damage to the modem.)
10
4
How to Connect
11
How to Connect
How to Connect and Use Your InfoRanger™ Cable Modem
1.
Essential requirements
1.1 You must have cable TV network service (CATV).
If you do not have cable TV network service in your home or office, you will
need to contact your local CATV provider and arrange for cable TV installation.
1.2 Your cable TV service must be able to provide modem connectivity.
Not every CATV network is presently equipped to offer its subscribers cable
modem applications.
If yours cannot offer the service at this time, ask when it will be available.
1.3 Your PC must have an Ethernet interface ready to function.
If you do not have an Ethernet interface, you will need to call your CATV
provider.
If you do have an interface, then call your CATV provider for TCP/IP configuration settings, such as DHCP settings, domain name, host name, DNS service search order, primary WINS server IP address and secondary WINS
server IP address.
12
How to Connect
2. Connection if you subscribe to Cable TV.
DC 5V
Ethernet
Cable Provider
InfoRangerTM
4
Internet
Cable
Television
PC
Cable Splitter
3.
Connection if you subscribe to cable Internet service only.
Power Adapter
Cable Provider
DC 5V
Cable
Ethernet
InfoRanger
TM
PC
13
Internet
How to Connect
4. Installing your InfoRanger™ to an Ethernet
Plug one end of the Ethernet cable into a cable modem Ethernet jack and the
other end into a PC Ethernet card.
5. Cable Modem Service Authorization
5.1 MAC Address
You do not need to configure the MAC address of your InfoRanger™.
The unit has a built-in MAC address.
5.2 IP Address
You also do not need to configure the IP address of your unit.
The InfoRanger™ gets an IP address from a DHCP server in a CATV network
during the power-on cycle.
14
5
Troubleshooting
15
Troubleshooting
1. Missing Parts
Contact Samsung (Customer Care information located on page 20).
2. No LED (front panel)
See back panel diagram.
2.1 Check power connector.
2.2 Check display switch.
2.3 Check power outlet.
3. No Power LED
3.1 Check power outlet.
For the following conditions, contact your CATV operator or retailer
.
3.2 Defective power adapter.
3.3 Defective cable modem.
3.4 Defective power LED.
4. No Link LED
4.1 No power on PC. Check power outlet.
4.2 Cable to Ethernet jack is not connected.
4.3 Ethernet adapter not properly configured. (Contact Ethernet adapter
manufacturer. If your CATV provider supplied this adapter, contact
them.)
5.
Internet Connectivity
See Connecting and Using Your InfoRanger™ on page 12.
6. After several attempts, the cable modem will not operate properly
Unplug the power adapter plug from the back of the cable modem for 10 seconds. Plug the power adapter back into the modem. Cable modem will restart.
If these actions do not remedy the problem, call Samsung Telecommunications
Helpline. The Helpline staff can often resolve problems or recommend service
when needed.
16
6
Product Specifications
17
Product Specifications
Downstream
(Input to Cable Modem)
Upstream
(Output from Cable Modem)
Frequency Range
91 to 857MHz
5 to 42MHz
Modulation
64QAM, 256QAM
QPSK, 16QAM
Data Rate
Channel Spacing/
30 Mbps/64QAM
Up to 5Mbps/QPSK
40 Mbps/256QAM
Up to 10Mbps/16QAM
6MHz
200K, 400K, 800K, 1600K, 3200KHz
RS(128, 122)/Trellis
RS(Programmable)
Bandwidth
FEC
Symbol Rate
Bit Per Symbol
Level Range
5.056941Msps/64QAM
160K, 320K, 640K, 1280K
5.360537Msps/256QAM
2560Ksps
6bits/64QAM
2bits/QPSK
8bits/256QAM
4bits/16QAM
-15 to +15dBmV
+8 to +58dBmV/QPSK
+8 to +55dBmV/16QAM
Carrier to Noise Ratio
> 23.5dB @ BER < 10-8 / 64QAM
> 30dB @ BER < 10-8 / 256QAM
Security
Power
DES Decryption
DES Encryption
AC Power 88~132VAC, 60Hz
DC Power 5VDC, 2A
Power Consumption 10 Watt
Dimensions
7″(W) X 9.5″(L) X 1.5″(H)
Weight
3 Pounds
Warranty
2-Year Limited
18
7
Technical Support
19
Tech Support
Technical and Other Support — Samsung Customer Care Center
Samsung offers the highest level of customer service in the industry.
There’s always a friendly and knowledgeable customer service representative
available to provide you with the following:
•
General Information
•
Order Entr y
•
Order and Shipment Status
•
Technical Support
•
Warranty Suppor t
•
System Configuration and Optimization Assistance
Our support hours are 6 a.m. to 9 p.m. CST 7 days a week.
TOLL-FREE PHONE : 1-888-987-HELP (4357)
WEB SITE :
http://www.samsungtelecom.com/networks/products/inforanger.asp
FAX : 972-761-7501
E-MAIL : webmaster@telecom.sna.samsung.com
For on-line warranty registration through Samsung’s web page, please call
technical support at 1-888-987-4357 for detailed instructions.
20
8
Glossary
21
Glossary
10 Base T
10 Mbps baseband twisted-pair.
It is an Ethernet using Category 5 cable interface.
Cable Modem
Cable Modem is a device that allows highspeed data access (such as to the Internet) via
a cable TV (CATV) network.
A cable modem will typically have two connections, one to the cable wall outlet and the
other to a computer (PC).
Cable Provider
This is your Cable TV service provider.
Cable Splitter
Metal interface that accepts single input and
divides it into multiple outputs.
Coaxial Cable
A cable with high resistance to electrical interference. This medium is typically used by
cable television companies for video distribution.
CAT 5 Ethernet Cable
Category 5 cable that connects Ethernet
based network using RJ45 connectors (already
installed on both ends of the Category 5
cable). This cable is needed to connect the
Network Interface Card to cable modem.
RJ45 Ethernet Connector
See “CAT 5 Ethernet Cable.”
DHCP
Dynamic Host Configuration Protocol, used to
autoconfigure nodes with IP addresses and
other information.
22
Glossary
DOCSIS
Data Over Cable Service Interface
Specifications.
Ethernet
A 10 Mbps Local Area Network technology.
A LAN protocol standard that allows nodes in
a network to communicate over a coaxial,
twisted-pair or fiber-optic cable.
Internet
The worldwide network of networks which
use the TCP/IP protocol suite.
IP
Internet Protocol, the protocol used to forward datagrams between nodes on an
Internet.
MAC
Media Access Control.
TCP/IP
Transmission Control Protocol/Internet
Protocol.
TCP is used to provide reliable transport of
data between networked computers.
23
8
FCC Requirements
Model Name : Samsung InfoRanger™ Cable Modem
Model Number : SCM-100R
FCC Class B ID : A3LSCM100R
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and , if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Shielded interface cables must be used in order to comply with emission limits.
You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject
to the following two conditions : (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.
Responsible Party :
Samsung Telecommunications America, Inc.
Customer Care Center
1601E. Plano Parkway, Suite 150
Plano, Texas 75074
Phone : (972) 761-7500
Phone : (888)987-4357
Fax : (972)761-7501
24