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Epson Stylus
®
Pro 7890/9890
USER’S GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson , Epson Stylus, UltraChrome K3, and MicroWeave are registered trademarks; Epson SpectroProofer is a trademark; and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
UltraSmooth is a registered trademark; PhotoEnhance, AccuPhoto, and ePlaten are trademarks; and Epson
Preferred is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
© 2010 Epson America, Inc. 11/10 CPD-28262
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Contents
| 5
Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1 Setting Up the Printer
Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 22
Unpacking the Printer and Mounting It on the Stand. . . . . . . . . . . . 25
Attaching the Paper Basket (Epson Stylus Pro 7890). . . . . . . . . . . . . 27
Attaching the Paper Basket (Epson Stylus Pro 9890). . . . . . . . . . . . . 34
Completing Setup and Connecting the Power Cord . . . . . . . . . . . . . . . . 42
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 52
Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 53
Configuring the Printer’s Network Adapter . . . . . . . . . . . . . . . . . . . . . . 54
2 Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Available Epson Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 56
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6 |
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Setting Up Automatic Media Tracking and Identification. . . . . . . . . 60
Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Loading the Paper for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . . 68
Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing Paper from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Loading Heavy Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 75
Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . . . . 76
Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . . 78
Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 83
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
3 Printing With Epson Drivers for Mac OS X
Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 86
Choosing Page Setup and Basic Print Options. . . . . . . . . . . . . . . . . . . . . 87
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Choosing Advanced Media Control Options . . . . . . . . . . . . . . . . . . . . . . 94
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . . . 98
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 99
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . 101
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 104
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4 Printing With Epson Drivers for Windows
Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . 108
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . 111
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . 114
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 123
Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . 125
Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . 129
Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . 129
Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . 130
Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . 130
Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
5 Managing Color With Profiles
Mac OS X Printing With a Color Profile . . . . . . . . . . . . . . . . . . . . . . . . 137
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 137
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 140
Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . 141
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 141
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 143
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6 Maintaining and Transporting the Printer
Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 147
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 148
Running the Nozzle Check and Head Cleaning Utilities. . . . . . . . . 148
Checking and Cleaning the Print Head Using the Control Panel . . 150
Automatically Checking and Cleaning the Print Head . . . . . . . . . . 150
Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Switching Black Ink Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 167
Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 170
7 Solving Problems
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Auto Take-Up Reel Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . 176
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 181
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Fixing Paper Eject Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Solving Problems With the Optional Auto Take-Up Reel . . . . . . . . . . . 187
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Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 187
Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
A Specifications
Clearing Stored Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
B Using the Optional Auto Take-Up Reel
Loading Roll Paper Onto the Take-Up Reel . . . . . . . . . . . . . . . . . . . . . 200
Winding Prints Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Winding Prints Backward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Printing Using the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . . . . . . 203
Reversing the Paper Stops for a 2-inch Paper Reel Core . . . . . . . . . 204
Installing a Take-Up Reel Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
C Control Panel
Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Menu Setting Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Index
9
10 |
10
11
Introduction
This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson ® printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
For additional information, see the following:
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The Quick Reference Guide provides a handy summary of procedures for daily use and printer maintenance—loading paper, replacing ink cartridges and other components, cleaning and aligning the print head, and using the printer’s menu system. Attach it to your printer for easy reference.
The on-screen Network Guide provides instructions for setting up and using your printer on a network.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you use this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
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12 | Introduction
Tip: Check the Epson Pro
Imaging website at www.proimaging.epson.
com for accessories and options that are currently available.
Options and Accessories
Your Epson Stylus ® Pro 7890/9890 offers these optional upgrades and accessories:
Optional equipment
Option
Automatic Take-Up Reel System (Pro 9890 only); see
page 199 for instructions on using this option
Epson SpectroProofer ™ 44-inch (Pro 9890 only)
Epson SpectroProofer 24-inch (Pro 7890 only)
Epson SpectroProofer 44-inch UV (Pro 9890 only)
Epson SpectroProofer 24-inch UV (Pro 7890 only)
One-year extended service plan
Two-year extended service plan
One-year SpectroProofer extended service plan
Part number
C12C815321
SPECTRO44
SPECTRO24
SPECTRO44UV
SPECTRO24UV
EPP7898B1
EPP7898B2
EPPSPB1
In addition, you can order these user-replaceable items:
Consumables and user-replaceable parts
Part
Replacement ink maintenance tank (see page 163)
Replacement printer cutter blade (see page 159)
Roll media adapters (2)
Replacement 44-inch Take-Up Reel Core (Pro 9890 only)
Ink cartridges
Part number
C12C890191
C12C815331
C12C811241
C815121
a complete list.
You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca
(Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).
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Introduction | 13
Tip: If you experience difficulty with the toll-free line or your
Unit ID number, call
(562) 276-1305.
Where To Get Help
Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to
6 PM , Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice.
Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Limited Warranty Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.
Visit Epson’s U.S. support website (www.epson.com/support) or Canadian support website (www.epson.ca/support) and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Caution: Using an improperly shielded cable—especially a cable more than 10 feet (6 m) long—may cause the printer to malfunction.
Note: USB 2.0 is required to run the printer at full speed.
Macintosh System Requirements
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To use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh ® system should meet these requirements:
Mac OS ® X 10.5.8 or higher
PowerPC ® G5, Intel ® , or higher processor
At least 2GB of RAM (4GB or more recommended)
At least 32GB of free hard disk space for software and processing files
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the printer software
For USB connection: a compliant USB Hi-Speed 2.0 port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 10 feet (6 m) long
For network connection: Ethernet-equipped Macintosh and a
Category 5 compatible cable
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14 | Introduction
Windows System Requirements
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To use your printer in either a stand-alone or peer-to-peer network environment, your system should meet these requirements:
IBM ® -compatible PC with a Pentium ® 4, 3 GHz or higher processor recommended
Microsoft ® Windows ® 7, Windows Vista ® , Windows XP Professional x32 Edition, Windows XP Professional x64 Edition, or Windows XP
At least 2GB of RAM (4GB or more recommended)
At least 32GB of free hard disk space for software and processing files
Quad-speed (4×) CD-ROM or DVD drive for installing the printer software
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet (6 m) long
For Ethernet connection: Ethernet equipped PC and a Category 5 compatible cable
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Introduction | 15
Important Safety Instructions
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Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively.
The Epson Stylus Pro 7890 weighs about 186 lb (84.5 kg) and the
Epson Stylus Pro 9890 weighs about 256 lb (116 kg) without the stand, paper basket, ink, or paper. Make sure you have four people lift the
When setting up the printer, make sure you have enough space around it. You may need more space behind the printer if you print on large
sheets of heavy stock or posterboard. (See page 21.)
Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or at an angle.
Avoid places subject to rapid changes in temperature and humidity. Also keep the printer away from direct sunlight, strong light, or heat sources.
Avoid places subject to shocks and vibrations.
Keep the printer away from dusty areas.
Keep your entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
Place the printer near a wall outlet where the plug can be easily unplugged.
Use only the type of power source indicated on the label.
Connect the printer to a properly grounded outlet. Avoid using an outlet on the same circuit as a photocopier or air control system that regularly switches on and off.
Avoid using electrical outlets controlled by wall switches or timers.
Use only the power cord that comes with the printer. Use of another cord may result in fire or electric shock.
The printer’s power cord is designed for use with the printer only. Using it with other equipment may result in fire or electric shock.
Do not use a damaged or frayed power cord.
15
16 | Introduction
Caution: Always turn the printer off using the
P Power button. When you press this button,
POWER OFF appears on the LCD screen and the
P Power light flashes.
Do not unplug the printer or turn off the power to the printer until the panel shuts off and the
P Power light stops flashing. This ensures that the print head is safely capped.
•
•
•
•
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•
•
•
If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Do not block or cover the openings in the printer’s case.
Do not put your hand inside the printer during printing.
Do not move the print head by hand unless instructed to do so by an
Epson service technician; otherwise you may damage the printer.
Do not insert objects through the slots. Take care not to spill liquid on the printer.
Do not attempt to service the printer yourself.
Power down the printer from the control panel, unplug the printer, and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the cabinet damaged; the printer does not operate normally or exhibits a distinct change in performance.
Before transporting the printer, make sure the print head is in the far right (home) position.
For California customers only:
The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
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Introduction | 17
Caution: Do not use too much force when you shake cartridges that have been previously installed.
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Ink Cartridge Safety Instructions
Keep ink cartridges out of the reach of children and do not drink the ink.
Store ink cartridges in a cool, dark place.
If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water.
Shake ink cartridges before installing them for best results.
Do not use an ink cartridge beyond the date printed on the cartridge carton.
Use up the ink cartridge within six months of installation for best results.
Do not dismantle ink cartridges or try to refill them. This could damage the print head.
After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
The IC chip on the ink cartridge retains a variety of cartridge information, which allows you to remove and reinsert it freely.
However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check.
If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent ink from staining items that the cartridge touches.
Do not touch the ink supply port, its surrounding area, or the green IC chip on the side of the ink cartridge. Doing so may affect normal operation and printing.
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18 | Introduction
Printer Parts
These illustrations show the Epson Stylus Pro 9890, but the parts are the same for the Pro 7890 unless otherwise noted.
Front
Roll paper cover
Roll paper holder
Front cover
Control panel
Ink bay
Back
Interface connector for optional equipment
USB interface for computer
Paper basket
Ink bay
Casters
Network interface
Maintenance tank
(Pro 9890 includes two tanks, one on each side of printer)
18
AC inlet
Introduction | 19
Control Panel
Paper light
Ink light
Paper feed up button
Black ink change button
Paper release (ePlaten ™ ) light and button
Power light and button
OK button
Menu button
Pause/reset light and button
LCD screen
Ink open button
Paper cut button
Paper feed down button
Left arrow or paper source button
LCD Screen
Platen gap
Roll paper margin
Paper source
Ink cartridge status
Auto Take-Up Reel
Spectro
Proofer
Paper number
Black ink indicator
Roll paper counter
Maintenance tank status
19
20 | Introduction
20
21
Chapter 1:
Setting Up the
Printer
•
•
This chapter includes the following information:
Unpacking and assembling the Pro 7890 and Pro 9890
Connecting to your computer and a network
Installing the printer software for Macintosh or Windows
Configuring the printer for a network
Unpacking and Assembling the Printer
WARNING: Four people are required to unpack and set up the printer.
Follow these steps to assemble your printer and its stand.
•
•
Before you begin, make sure you have sufficient space to set up and use the printer—at least 12 inches on all sides in addition to these dimensions:
53.4 × 35.6 inches (1356 × 903 mm) for the Epson Stylus Pro 7890
73.4 × 52 inches (1864 × 1318 mm) for the Epson Stylus Pro 9890
Note: When choosing a place for the printer, leave adequate room for easy access and ventilation.
Avoid locations subject to direct sunlight, excessive heat, moisture, or dust.
Also avoid locations near potential sources of electromagnetic interference, such as loudspeakers, cordless phones, TVs, or air conditioners.
21
22 | Setting Up the Printer
•
•
For assembly, you need floor space of approximately:
8 × 8 feet (2.4 × 2.4 m) for the Epson Stylus Pro 7890 and stand
13 × 13 feet (4 × 4 m) for the Epson Stylus Pro 9890 and stand
Unpacking and Assembling the Stand
1. Lift the box up and away from the shipping pallet. Then remove the box containing the stand and paper basket.
2. Unpack the stand and make sure you have all these items.
2 Sides
Horizontal strut
Manual holder 6 Bolts
Hex wrench
2 Wing screws with lock washers
22
Setting Up the Printer | 23
Note: Make sure you tighten all bolts before moving to the next section.
3. Insert the strut into the left side as shown. (The sides are labeled L and
R.
)
4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the bolts.
23
24 | Setting Up the Printer
5. Insert the strut into the right side and fasten it with 3 bolts as shown.
6. Lock the casters.
24
Setting Up the Printer | 25
Unpacking the Printer and Mounting It on the Stand
1. Make sure you have all the items shown below:
9 Ink cartridges
Cable guides
Note: Make sure you save the box and packaging in case you need to ship the printer.
Printer
Roll paper holders
Documentation and software CD
Power cord
2. Remove the cardboard panels and other packing materials from around the printer.
3. Have four people lift the printer.
WARNING: Four or more people are required to lift the printer.
25
26 | Setting Up the Printer
4. Mount the printer on the stand as shown, aligning the pegs with the holes on the bottom of the printer.
5. Fasten the printer to the stand with the wing screws and washers.
26
Setting Up the Printer | 27
Attaching the Paper Basket (Epson Stylus Pro 7890)
The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. If you have the Epson Stylus Pro 9890,
see page 34 for instructions on attaching the paper basket.
1. Make sure you have all the parts shown below:
Cloth basket
2 Pins 2 Black plastic connectors
1 Square pole and 2 round poles
Rod
2 Paper guides 2 Posts
2. Attach the two short posts as shown, one on each side of the stand.
27
28 | Setting Up the Printer
3. Use the pins to fasten the posts in place.
4. Insert the round and square poles into the basket cloth as shown.
28
Setting Up the Printer | 29
5. Place the basket under the printer as shown.
6. Snap the center pole into the holders on each side of the stand.
29
30 | Setting Up the Printer
7. Insert the black plastic connectors into both ends of the square pole.
8. Fasten the black plastic connectors onto the posts on each side of the stand.
30
Setting Up the Printer | 31
9. Snap the back pole into the holders as shown.
10. Hook the loops around the pins on the back of the stand legs.
31
32 | Setting Up the Printer
11. Insert the rod into the fabric channel.
12. Insert the free ends of the rod into the holes in the sides of the stand.
32
Setting Up the Printer | 33
13. Loop the tabs over the ends of the rod as shown.
14. Attach the paper guides to the bottom of the printer as shown:
Now go to “Completing Setup and Connecting the Power Cord” on page 42.
33
34 | Setting Up the Printer
Attaching the Paper Basket (Epson Stylus Pro 9890)
The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. If you have the Epson Stylus Pro 7890,
see page 27 for instructions on attaching the paper basket.
1. Make sure you have all the parts shown below.
Cloth basket
2 Black plastic connectors
2 Plastic end pieces
4 Pins
3 Square poles
5 Paper guides
4 Posts
Rod
2 Round poles
2. Attach two of the posts to the front of the stand as shown, one on each side.
34
Setting Up the Printer | 35
3. Use the pins to fasten the posts in place.
4. Attach the other two posts to the back of the stand.
35
36 | Setting Up the Printer
5. Use the pins to fasten the posts in place as shown.
6. Insert the round and square poles into the basket cloth as shown:
36
Setting Up the Printer | 37
7. Place the basket under the printer as shown.
8. Snap the center pole in the holder on each side of the stand.
37
38 | Setting Up the Printer
9. Insert the black plastic connectors into both ends of the square pole.
10. Fasten the black plastic connectors onto the posts on each side of the stand.
38
Setting Up the Printer | 39
11. Snap the back pole into the holders as shown.
12. Attach the end pieces to the poles at the back of the basket.
39
40 | Setting Up the Printer
13. Lift the back of the basket and attach the end pieces to the posts at the back of the stand.
14. Insert the rod into the fabric channel.
40
Setting Up the Printer | 41
15. Insert the free ends of the rod into the holes in the sides of the stand.
16. Loop the tabs over the rod as shown.
41
42 | Setting Up the Printer
17. Attach the paper guides to the bottom of the printer as shown:
18. Continue with the next section to complete the setup process and connect the power cord.
Completing Setup and Connecting the Power
Cord
1. Attach the manual holder to the left or right side of the stand. Store the
User’s Guide in the holder.
2. Unlock the casters. Then move the printer to the place of use. (The casters are meant for moving the printer for only a short distance.) Lock the casters after moving.
42
Setting Up the Printer | 43
3. Remove any packing tape and plastic film. Check these areas:
• the front cover
•
• the ink compartment covers the maintenance tank(s)
4. Open the roll paper cover and remove the tape and packing material.
43
44 | Setting Up the Printer
5. Open the front cover and remove the tape and packing material.
Note: The illustrations in the following sections show the Epson Stylus
Pro 9890, but the instructions are the same for the Pro 7890.
Save the packing material in case you need to ship the printer.
6. Close the front cover.
7. Connect the power cord to the AC inlet on the back of the printer.
44
Setting Up the Printer | 45
8. Attach the cable guides to the left or right side of the printer back and route the power cord to the side of the printer as shown.
Power cord on left side Power cord on right side
9. For the Pro 9890, attach the loops on the paper basket cords to the cable guides.
Caution: Do not use an outlet that is controlled by an automatic timer or wall switch. Otherwise, you may accidentally shut off the printer and cause damage.
10. Plug the power cord into a properly grounded electrical outlet.
45
46 | Setting Up the Printer
Installing Ink
Use the ink cartridges that came with your printer for initial ink charging.
During the initial installation process, it is normal for most of the ink in each cartridge to be used.
The cartridges shipped with your printer are provided mainly to charge the ink system. Make sure you order a new set of cartridges as soon as possible.
1. Press the P Power button to turn on the printer. In a moment,
INSTALL INK CARTRIDGE appears on the LCD screen and the ink covers pop open slightly.
2. Open both ink covers.
46
Setting Up the Printer | 47
3. Remove the ink cartridges from their packages, then gently shake each cartridge for about 5 seconds.
4. Note the location of the slots corresponding to each cartridge.
3
4
5
1
2
Left ink bay
Slot no.
Cartridge
Cyan (C)
Yellow (Y)
Light Cyan (LC)
Matte Black (MK)
Photo Black (PK)
8
9
6
7
Right ink bay
Slot no.
Cartridge
Vivid Magenta (VM)
Light Black (LK)
Light Light Black (LLK)
Vivid Light Magenta (VLM)
5. Install the ink cartridges in the printer.
Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot until it clicks into place. Make sure you insert each cartridge all the way into the correct slot.
47
48 | Setting Up the Printer
Caution: Charging takes about 15 minutes. Never turn off the printer, remove the maintenance tank, or open the front cover or ink covers while the P Power light is flashing, or you may damage the printer.
6. After installing all 9 cartridges, close the ink covers. The printer begins charging the ink delivery system and the P Power light flashes.
After ink charging is completed, you need to load paper before READY will
appear on the display. See page 55 for instructions.
Connecting to Your System
You can use USB and/or Ethernet network connections.
For USB connection, make sure your system has the appropriate port and you have a standard, shielded cable 10 feet (6 m) long or less.
To connect to a network hub, you need a standard RJ-45 CAT-5 network cable. To connect directly to your computer’s network interface, you need an RJ-45 CAT-5 crossover cable.
1. Make sure that both the printer and the computer are turned off.
48
Setting Up the Printer | 49
2. Plug the interface cable into the appropriate port on the printer.
USB connection
Network connection
3. Plug the other end of the cable into the appropriate connector on your computer, or network switch or hub.
Note: You can check for a newer version of your printer driver on the Epson support site at www.epson.com/support.
Note: If you see the message that the installer has detected an older version of EpsonNet
Config on your system, you must uninstall the old version before you can install the new one. To uninstall, drag the
EpsonNet folder to the trash. Then reinstall your printer software.
Installing the Software for Macintosh
Follow the steps below to install the software on a Macintosh. For Windows,
1. Make sure that your computer and printer are turned on and that the
Epson Stylus Pro 7890 or Pro 9890 is connected to the computer.
2. Insert the printer software CD-ROM in your CD or DVD drive.
3. Double-click the Epson icon.
4. Click the Epson Stylus Pro 7890 (or 9890 ) icon.
49
50 | Setting Up the Printer
5. Follow the on-screen instructions to install the printer software
(including the printer driver and EPSON LFP Remote Panel utility) and register your printer.
6. Click the User’s Guide icon to place links to the User’s Guide, Network
Guide, and Epson Professional Imaging website on your desktop.
7. If connecting to a network, click the Ethernet Utility icon to install the
EpsonNet Configuration utility (located in the EpsonNet folder under
Applications).
8. When you’re done, close the screen and eject the CD . Restart the
Macintosh if prompted.
Installing the Software for Windows
Follow these steps to install the software for Windows:
1. Make sure your printer is turned off.
2. Turn on your computer.
3. Insert the printer software CD in your CD or DVD drive.
4. If the AutoPlay window appears, click Run Setup.exe
. If you see the
User Account Control screen, click Yes or Continue .
50
5. Click your printer model.
Setting Up the Printer | 51
6. Click the Install button.
51
52 | Setting Up the Printer
Note: With Windows XP, if you see a Found New
Hardware Wizard screen, select No, not this time , click Next , and click Next again.
7. Read the license agreement and click Accept .
8. When you see a screen asking you to turn on the printer, press the printer’s P Power button. (Make sure the printer is connected; see
For network connection, click the Manual button, select the port you created for the printer, and click OK .
If you didn’t create a port for the printer, select FILE .
9. When you see the final installation screen, click Exit .
10. Register your printer with Epson, then remove the printer software
CD-ROM.
11. If you need to create a port, see the Network Guide.
Go to the next section to update the printer firmware, if necessary.
Tip: For best results, use a USB connection when you update the firmware on your printer.
Updating Your Printer Firmware
To keep your printer features and functionality up to date, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary.
Checking the Current Firmware Version
1. Press the r Menu button.
2. Press the d button until PRINTER STATUS is highlighted, then press
Menu .
3. Press Menu again and note the firmware version displayed. When done, press the l button.
52
Setting Up the Printer | 53
Caution: Don’t turn off the printer while the firmware is updating.
Note: After you install the software, you need to load paper and print a test image. If the print quality is satisfactory, your setup is done. If not, you may need to align the print head, as described
Downloading and Updating the Firmware
1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see the LFP Remote Panel.
2. Select your printer, then click the Firmware Updater button.
When you see the prompt, click OK to have the EPSON LFP Remote
Panel utility automatically locate and download the latest firmware from the Epson website.
If you need to download the firmware manually, visit Epson’s U.S. support website (www.epson.com/support) or Canadian support website (www.epson.ca/support), select your product, then click
Drivers & Downloads .
Choose the firmware update version for Macintosh or Windows and follow the instructions on the screen.
3. Make sure your printer is turned on, its LCD screen displays READY , and it is connected to your computer or network, then choose your printer.
4. Click Browse and find the firmware file that you just downloaded and extracted. Select the file and click Choose or Open .
5. If the firmware version of the file is newer, click Update to start the firmware updating process. (If it is the same, you don’t need to update.)
6. When the update is complete, close the Firmware Updater window and
Epson LFP Remote window.
If you connected your printer to a network, follow the instructions in the next section to configure the printer for your network.
Note: For more information on using the
LFP Remote Panel, click
Help to see the on-screen guide.
53
54 | Setting Up the Printer
Configuring the Printer’s Network Adapter
Once the printer is connected to your network, follow these steps to configure it:
1. Turn on the printer.
2. Start EpsonNet Config. The EpsonNet Config program searches for all
Epson printers on the network and displays the MAC address and IP address for each printer that it finds.
3. Highlight the printer that you want to configure and click
Configuration to access the TCP/IP selection screen.
4. If necessary, contact your network administrator for instructions on assigning an appropriate IP address.
For more information on configuring the printer, see the on-screen Network
Guide.
54
55
Chapter 2:
Handling Paper and Other
Media
The Epson Stylus Pro 7890 and Pro 9890 print on a variety of media, including roll paper and cut sheets in widths up to 24 inches (610 mm) for the Pro 7890 or 44 inches (1118 mm) for the Pro 9890. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick.
This chapter includes the following information:
Selecting media for your printer
Optimizing the settings for your paper
Selecting Media for Your Printer
Epson offers a variety of coated, glossy, matte, and fine art paper, as well as other media, for your printer.
The following table shows the paper sizes you can use:
Supported paper sizes
Roll paper
Pro 9890
Width
Length
10 to 44.0 in.
(203 to 1118 mm)
2 in. core: 147.6 ft (45 m)
3 in. core: 662.7 ft (202 m)
Pro 7890
Width
Length
10 to 24.0 in.
(203 to 610 mm)
2 in. core: 147.6 ft (45 m)
3 in. core: 662.7 ft (202 m)
Maximum external roll diameter
2 in. core: 4 in. (103 mm)
3 in. core: 6 in. (150 mm)
Thickness
3.15 to 19.7 mil
(0.08 to 0.5 mm)
Cut sheets
Letter size up to 44 in.
(1118 mm)
Up to 62.2 inches (1580 mm)
Letter size up to 24 in.
(610 mm)
Up to 36 inches (914 mm)
—
3.15 to 59 mil (0.08 to 1.5 mm)
55
56 | Handling Paper and Other Media
Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. If you use non-Epson paper or other media, you may need to adjust various settings and create special paper
configurations. See page 81 for instructions.
Available Epson Special Media
One of the key elements for achieving professional quality prints is selecting paper that is specifically optimized for your printer. Epson offers a complete lineup of professional media for a variety of applications. Most Epson professional media are available in sizes from small cut sheets to wide-format rolls. Check the Epson Professional Imaging website at www.proimaging.epson.com or your Epson Professional Imaging
Authorized Reseller for available media.
For more details about compatible papers, see page 191.
Guidelines for Using Epson Media
•
•
•
•
•
•
Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media:
Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves.
Be careful not to bend or scratch the paper.
Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 104 (Mac OS X) or
page 110 (Windows) for instructions.
Always select the correct paper source (roll or sheet) in both the printer
driver software and on the printer’s control panel. See page 104
(Mac OS X), or page 116 or page 119 (Windows) for instructions on
selecting the paper source in your printer software.
Keep unused media in its original packaging and store it in a cool, dry place to maintain quality. Avoid storing your printouts where they will be exposed to high temperature, humidity, or direct sunlight.
Store sheet media on a flat surface.
56
Handling Paper and Other Media | 57
Using Roll Paper
You can use roll paper with a 2- or 3-inch core and a width of up to
24 inches (61 cm) for the Pro 7890, or 44 inches (112 cm) for the Pro 9890.
Manually switching rolls is a simple process.
Roll Paper Guidelines
•
•
•
•
•
•
When printing on roll paper, be sure to follow the media handling
guidelines on page 56, as well as these special guidelines for roll paper:
When storing roll paper, keep it in its original packaging—including the bag, end caps, and box.
To avoid feeding excess paper, make sure the Sheet icon does not appear on the LCD screen. Press the l Paper Source button until the or roll icon appears.
Choose if you want the paper to be cut automatically after each page is printed.
Choose if you want to print a series of pages and keep them together for cutting later on or use the Auto Take-up Reel (Pro 9890 only).
If you’re loading heavy paper, you may need to increase the paper suction by pressing the u Paper Feed button. For lightweight paper, decrease the suction by pressing the d Paper Feed button.
Do not leave roll paper loaded in the printer when it is not in use.
Selecting the Paper Type
Whenever you load a new type of paper, you need to select the paper type on the printer’s control panel.
1. Press r Menu .
2. Press u or d to select PAPER SETUP , then press r .
3. Select PAPER TYPE , then press r .
4. Select the paper that you are using as listed page 58, then press the
OK button to save the setting.
57
58 | Handling Paper and Other Media
5. Press to exit the menu.
If your paper does not appear on the control panel, check the instructions included with the paper, or look on the Epson website
(www.proimaging.epson.com). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
For this media
Photo Paper
Carolina Cover 10pt
Tango Advantage 10pt
Epson Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Select this Media Type setting
Carolina Cover 10pt
Tango Advantage 10pt
Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper (250)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper
(250)
Premium Semimatte Photo Paper (260) Premium Semimatte Photo Paper
(260)
Premium Glossy Photo Paper (170) Premium Glossy Photo Paper (170)
Premium Semigloss Photo Paper (170)
Premium Photo Paper Glossy
Premium Photo Paper Semigloss
Premium Photo Paper Luster
Photo Paper Gloss (250)
Premium Semigloss Photo Paper
(170)
Premium Photo Paper Glossy
Premium Photo Paper Semi-Gloss
Premium Photo Paper Luster
Photo Paper Gloss (250)
Proofing Paper
Standard Proofing Paper (205)
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adhesive
Proofing Paper White Semimatte
Proofing Paper Publication
Proofing Paper Commercial
Standard Proofing Paper (205)
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adh
Proofing Paper White Semimatte
Proofing Paper Publication
Proofing Paper Commercial
58
Handling Paper and Other Media | 59
For this media
Fine Art Paper
Cold Press Bright
Cold Press Natural
Hot Press Bright
Hot Press Natural
Select this Media Type setting
Cold Press Bright
Cold Press Natural
Hot Press Bright
Hot Press Natural
Premium Canvas Satin
Premium Canvas Matte
Velvet Fine Art Paper
Watercolor Paper - Radiant White
Textured Fine Art Paper
UltraSmooth ® Fine Art Paper
Premium Canvas Satin
Premium Canvas Matte
Velvet Fine Art Paper
Watercolor Paper - Radiant White
Canvas
Somerset Velvet
Matte Paper
Doubleweight Matte Paper
Textured Fine Art Paper
UltraSmooth Fine Art Paper
Canvas
Somerset Velvet
Singleweight Matte Paper
Presentation Paper Matte
Doubleweight Matte Paper
Singleweight Matte Paper
Presentation Paper Matte
Enhanced Matte Paper
Ultra Premium Presentation Paper Matte
Enhanced Matte Paper
Archival Matte Paper Archival Matte Paper
Plain Paper
Plain paper
Others
Plain Paper
DisplayTrans Backlight Media
Enhanced Adhesive Synthetic Paper
Enhanced Matte Posterboard
Tracing Paper
Enhanced Synthetic Paper
DisplayTrans Backlight Media
Enhanced Adhesive Synthetic Paper
Enhanced Matte Poster Board
Tracing Paper
Enhanced Synthetic Paper
59
60 | Handling Paper and Other Media
Tip: You can use
Maintenance mode to switch the units of measurement in the printer from meters to
instructions.
Setting Up Automatic Media Tracking and Identification
Before you load roll paper in the printer, you can set up the automatic media tracking system. This system prints a barcode on the edge of the paper that indicates the media type, roll length, and the alert setting.
When the printer is turned on or roll paper is placed in the printer, the barcode is scanned and the amount of roll paper remaining is displayed on the LCD screen. You will see an alert message when the roll is nearly used up.
The barcode is printed when you press the Paper release (ePlaten) button.
Make sure PAPER OUT appears on the control panel. Then follow these steps to set up the automatic media tracking system:
1. Press r Menu .
2. Press u or d to select PAPER SETUP , then press r .
3. Press r to select ROLL PAPER REMAINING .
4. Press r to select REMAINING PAPER SETUP .
5. Press d , select ON , and press OK .
6. Press u to go back to REMAINING PPR SETUP .
7. Press d to select ROLL PAPER LENGTH .
8. Press r , then select the length of the roll paper loaded in the printer, from 15 to 300 ft (5 to 99.5 m), then press OK .
9. Press l , then press d to select ROLL LENGTH ALERT .
10. Press r , then select the length at which you want to receive an alert message, from 3 to 50 ft (1 to 15 m), then press OK .
11. Press to exit the menu.
60
Handling Paper and Other Media | 61
Placing the Paper in the Printer
1. Open the roll paper cover.
2. Push the lock lever down firmly, then move the roll paper holder to the left.
61
62 | Handling Paper and Other Media
3. Place the roll on top of the printer.
4. If necessary, adjust the roll media adapters to fit the core size of the roll paper.
2-inch core:
3-inch core:
62
Handling Paper and Other Media | 63
5. Release the tension lever on both adapters.
6. Push the adapters into the paper core at both ends of the roll. Then pull down the tension levers.
63
64 | Handling Paper and Other Media
7. Move the roll paper to the right side until it touches the roll paper guide.
8. Slide the roll paper holder to align the left adapter with the u on the holder.
64
Handling Paper and Other Media | 65
9. Roll the paper slowly into position.
10. Slide the roll paper holder to the right to secure it in the printer. Make sure both ends of the roll paper are secured in the adapters.
65
66 | Handling Paper and Other Media
11. Pull up the lock lever to lock the paper in place.
12. If the light is not on, press the button.
Loading the Paper for Printing
1. Insert the paper into the slot and pull it down.
66
Handling Paper and Other Media | 67
If the paper doesn’t come out, you may need to lower the suction by pressing the d Paper Feed button. Make sure you return the suction to normal after the paper is loaded.
2. Close the roll paper cover.
Note: Opening the front cover causes printing to stop. Do not open the front cover while printing is in progress, or your print quality might be affected.
3. Press the button.
4. Press the button to move the paper into printing position or wait for the paper to move into position automatically.
5. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No , then change the settings.
6. Press OK .
7. If the edge of the paper is uneven or folded, press the button to cut the edge.
To avoid indenting or creasing the paper, remove it from the paper path and roll it up when you are not printing.
67
68 | Handling Paper and Other Media
Note: The built-in cutter might not be able to cut some types of non-Epson media.
Cutting Paper Manually with the Built-in Cutter
When you’re not using the Auto Cut On setting, you can cut roll paper manually by pressing a button after your print job is finished. You can use the button to cut most types of paper.
1. Before you print, press the l Paper Source button until you see the roll (Auto Cut Off) icon on the LCD screen.
2. Run your print job.
3. Press and release the button. When the selection menu appears, select CUT , then press OK . The paper is cut.
4. If the paper cannot be cut by the built-in cutter, press the d button to feed the paper to the manual cutting position. Then cut it manually.
Printing Trim Lines
You can print trim lines on the right edge of your pages (Auto Cut On) or on the right and bottom edge (Auto Cut Off).
1. Press r Menu .
2. Press r Menu again to select the Printer Setup menu.
3. Press d to select PAGE LINE , then press r .
4. Press d or u to select ON .
5. Press OK to save the setting. A check mark appears next to ON .
6. Press to exit the menu.
You can also specify trim lines from your printer driver software. For
instructions, see page 96 (Mac OS X) or page 119 (Windows).
68
Handling Paper and Other Media | 69
Removing Paper from the Printer
1. Open the roll paper cover.
2. Press the button to release the paper.
•
•
If automatic media tracking is on, the barcode and paper information is printed.
If you are not using the Auto Take-Up Reel, the paper is rewound automatically.
69
70 | Handling Paper and Other Media
• If you are using the Auto Take-Up Reel, you need to rewind the paper manually.
3. Push down the lock lever firmly to release it. Then move the roll paper holder all the way to the left and remove it from the roll.
70
Handling Paper and Other Media | 71
4. Roll the paper forward so that it rests on top of the printer.
5. Pull up the tension levers, then remove the adapters from the paper roll.
6. Rewind the paper carefully and place it in its original package.
71
72 | Handling Paper and Other Media
Note: For heavy paper, you may need to increase the suction by pressing the u button. This helps hold the paper in place during loading and printing.
For lightweight paper, decrease the suction by pressing the d button.
Using Cut Sheet Paper
You can print on many types of cut sheet paper and other media. The printer accepts sheets in widths from letter size/A4 to 24 inches (61 cm) for the Pro 7890 or 44 inches (112 cm) for the Pro 9890.
You can leave your roll paper in the printer when you print on cut sheets; make sure it is removed from the paper path and rolled up.
•
•
How you load the paper depends on its thickness:
For most paper, see the section below.
For stock thicker than 19 mil (0.5 mm), see page 74.
Loading Cut Sheets
Make sure you load paper in the portrait orientation (short edge first).
You can load paper without pressing the button. This prevents scratching and is fast and easy.
1. Make sure the printer is turned on and the roll paper cover is closed.
2. Press the l Paper Source button until the Sheet icon appears on the
LCD screen.
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Handling Paper and Other Media | 73
3. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the vertical line on the roll paper cover.
4. Press d . The sheet feeds into printing position automatically.
5. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No , then change the settings.
6. Press OK .
7. Print your page. After it is finished, the sheet stays in the printer.
8. To remove your print, press the d button while holding the sheet.
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Loading Heavy Sheets
Make sure you load paper in the portrait orientation (short edge first).
The only exception is paper that is more than 19 mil (0.5 mm) thick and
28.6 inches (728 mm) long, which should be loaded in landscape orientation
(Pro 9890 only).
1. Make sure the printer is turned on and the roll paper cover is closed.
2. Press the l Paper Source button until the Sheet icon appears on the
LCD screen.
Note: You may need to increase the suction by pressing the u button.
This helps hold the paper in place during loading and printing.
3. Press the button.
4. Feed the sheet into the paper slot. Make sure the right and top edges of the paper are straight and aligned with the horizontal and vertical lines on the printer.
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Handling Paper and Other Media | 75
Note: If you notice head strikes on your prints, make sure your paper is flat. You can also try changing the PLATEN
GAP setting to WIDE . If that doesn’t solve the problem, try changing it to WIDER or WIDEST .
Caution: To avoid damaging the printer, make sure you do not select the NARROW setting when you print on thick media.
5. Press the button.
6. Press the button to move the paper into printing position or wait for the paper to move into position automatically.
7. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No , then change the settings.
8. Press OK .
9. Print your page. After it is finished, the sheet stays in the printer.
10. To remove your print, press the d button while holding the sheet.
Adjusting the Platen Gap for Thick or Thin Paper
When you print on unusually thick or thin paper, you may need to adjust the platen gap setting. STANDARD is the default setting. However, if print quality is not satisfactory when using very thin or very thick stock, you may need to change this setting .
1. Press r Menu .
2. Press r again to select the Printer Setup menu and highlight PLATEN
GAP .
3. Press r . STANDARD is selected as the current setting.
4. Use the u or d button to choose NARROW , WIDE , WIDER , or
WIDEST .
5. Press OK to save the setting. A check mark appears next to the selected setting.
6. Press to exit the menu.
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76 | Handling Paper and Other Media
If you’ve selected a non-standard platen gap, the following symbols appear in the corner of the display to remind you of the narrow or wide setting:
Widest
Wider
Wide
Narrow
When you switch media, don’t forget to change the setting back to
STANDARD.
If you’re printing on non-Epson media and not using the Epson driver, you may also need to create a paper configuration to optimize your results. See
Using the Paper Basket
The paper basket attaches to your printer and catches your printouts as they come out. The basket keeps your printouts from getting dirty or scratched.
You can set it up either to catch the paper under the printer or in front of the printer.
Catching Printouts in Front of the Printer
Follow the steps below to set up the basket in front of the printer. Use this method for paper more than 19 mil (0.5 mm) thick or any prints that are 62 inches (157 cm) or longer (for the Pro 9890) or 36 inches (91 cm) or longer
(for the Pro 7890).
1. If you are using the paper guides, make sure they are in front of the basket, as shown in the next step.
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Handling Paper and Other Media | 77
2. For the Pro 9890, raise the back of the basket all the way up.
3. Open the tabs at the front of the basket and tilt it down. Then raise the paper guides.
4. Raise the front of the basket so that the surface is taut. Then lower the paper guides so that your prints slide smoothly onto the cloth.
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78 | Handling Paper and Other Media
Note: To avoid paper feed errors, do not allow prints to stack up in the paper basket.
Catching Printouts Under the Printer
Follow these steps to catch printouts under the printer:
1. Raise the paper guides and tilt the front of the basket down.
2. Lower the paper guides, then raise the front of the basket all the way up.
Fasten the front of the basket with the tabs.
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Handling Paper and Other Media | 79
3. For the Pro 9890, adjust the basket based on your print size.
• 23.4
× 33.1 inches (A1) or smaller
Note: If printouts on matte paper have banding, pull the paper guides forward.
• Larger than 23.4 × 33.1 inches (A1)
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Storing the Paper Basket
If you are not using the paper basket, you can fold it out of the way.
1. For the Pro 9890, raise the back of the basket.
2. Raise the paper guides, then adjust the tabs and raise the front of the basket. Lower the paper guides.
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Handling Paper and Other Media | 81
Optimizing the Settings for Your Paper
When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver. Use the paper configuration settings described below.
You can create a special configuration, or group of settings, for each paper type (up to ten types) and select the desired configuration whenever you print on a particular stock.
Note: Paper configurations are needed only for non-Epson media.
Note: You can also create paper configurations using the Epson LFP Remote
Panel installed from the printer software CD.
Creating Paper Configurations
To create a configuration for a specific paper type, make sure the paper you want to configure is loaded in the printer. Then follow these steps:
1. Press r Menu , then press u or d to select PAPER SETUP .
2. Press r , then press d to select CUSTOM PAPER .
3. Press r , then press d or u to select a paper configuration number (1 to
10). Press r to save the number setting.
4. Press d or u to select PAPER TYPE , then press r . Press d or u to select a media type, then press r . Press OK to save it.
5. Press l twice to go back to the previous menu.
6. Press d or u to select PLATEN GAP , then press r . Press the d button to select NARROW, STANDARD, WIDE, or WIDER . The
STANDARD setting is recommended for most paper types. Press OK to save the setting, then press l to go back to the previous menu.
7. Press d or u to select THICKNESS PATTERN, then press r . Press OK to print the paper thickness pattern. A pattern similar to the following is printed:
1 2 3 4 5
Smallest gap
6 7 8 9 10 11 12 13 14 15
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8. Examine the printed pattern for the most evenly overlapping lines.
Choose the number with the most even lines. In the example shown above, the lines under number 4 are the most even.
After printing the pattern, THICKNESS NUMBER is highlighted.
9. Press u or d
to select the number that you noted in step 8, then press
OK .
10. Press l , then d to select any of the menu options shown below. Make adjustments as needed, and press OK to save each setting. Then press l to return to the menu.
You can also make similar settings using the printer driver software. For
instructions, see page 104 (Mac OS X) or page 126 (Windows).
• PAPER FEED ADJUST helps eliminate banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
• DRYING TIME lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to
10 seconds after each pass to allow ink to dry on the page.
• PAPER SUCTION lets you decrease the paper suction level when printing on thin media (under 12 lb), such as drafting paper or backlight film.
• SET ROLL PAPER TENSION lets you adjust the tension to HIGH or HIGHER for cloth or thin paper, or if the paper wrinkles during printing.
• REMOVE SKEW helps reduce paper skew for very thin media or film.
11. When done, press .
After you create paper configurations, you can use the TEST PRINT menu to print out a list of paper numbers showing the settings for each one.
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Handling Paper and Other Media | 83
Printing Your Paper Configurations
You can print a list showing the settings for all your paper configurations.
This makes it easy to select the configuration you want for a particular type of paper.
1. Press r Menu , then press d to highlight TEST PRINT.
Press r again.
2. Press d to select CUSTOM PAPER, then press r .
3. Press OK to print your custom paper configurations.
Selecting Paper Configurations
Once you have created a paper configuration, you can select it whenever you print on that paper:
1. Press r Menu , then press u or d to select PAPER SETUP .
2. Press r , then press d to select PAPER TYPE , then press r .
3. Press d to select CUSTOM PAPER , then press r .
4. Press u or d to select the configuration you want to use.
5. Press OK . The configuration number you selected is displayed on the
LCD screen with a check mark.
6. Press to exit the menu. The configuration you selected is displayed on the LCD screen.
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84
85
Chapter 3:
Printing With
Epson Drivers for Mac OS X
Tip: Check the Epson Pro
Imaging website at www.proimaging.epson.
com for updated drivers and utilities that may become available.
Your Epson Stylus Pro 7890 or Pro 9890 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson driver offers an Advanced Black and White
Photo mode.
ICC profiles for ColorSync ® are included, so you can use color management features in Adobe ® Photoshop ® or other applications, or in the driver itself. A color-managed workflow using Photoshop and a color-calibrated monitor will give you the most accurate colors and best output from your printer for
color photos. See page 137 for instructions.
You can create your own profiles if you have the required hardware and software, or you can have them created by a color specialist. Make sure any profiles you want to use are located in the standard folder for your operating system. When you install the Epson printer driver, the ready-made profiles are automatically copied to the right folder.
Before you print, make sure you have installed the Epson printer driver and utilities from the CD-ROM. For instructions on installing and configuring
the printer driver, see page 49.
If you plan on printing borderless images on roll paper, check the guidelines
on page 86 to size your image correctly.
•
This chapter includes the following information for Mac OS X:
Choosing page setup settings for cut sheets and roll paper
Choosing color management options
Choosing paper configuration settings
Controlling expansion of borderless images
Choosing advanced black and white photo settings
Creating a custom preset and printing
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Note: Make sure you set the margins to zero when printing a custom page size for borderless printing.
Sizing Images for Borderless Printing on Roll
Paper
For true borderless printing on roll paper, you can select a Paper Size setting with an Auto Expand or Retain Size option, or create a custom paper size, as described below. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the paper width and by adjusting the length by adding 0.1 inch (2.54 mm) to it.
Paper sizes with the Auto Expand option provide the best solution for borderless printing with minimal image clipping. Using this setting, you can create an image width almost equal to the width of the roll media. If you use a paper size with the Retain Size option, you should create an image slightly wider than the actual width of the roll media. Or you can create a custom paper size and select the Retain Size option. See the table below for guidelines:
Roll paper width
10 inches
(254 mm)
13 inches
(330 mm)
16 inches
(406 mm)
17 inches
(432 mm)
24 inches
(610 mm)
36 inches*
(914 mm)
44 inches*
(1118 mm)
Image width
(with Auto Expand)
Image width
(with Retain Size)
Custom paper size
(with Retain Size)
9.7075 inches
(246.57 mm)
12.8 inches
(325.1 mm)
10.34 inches
(262.6 mm)
13.34 inches
(338.8 mm)
10.23 inches
(259.8 mm)
13.23 inches
(336.0 mm)
15.8 inches
(401.3 mm)
16.8 inches
(426.7 mm)
23.8 inches
(604.5 mm)
35.8 inches
(909.3 mm)
43.8 inches
(1112.5 mm)
16.34 inches
(415.0 mm)
17.34 inches
(440.4 mm)
24.34 inches
(618.2 mm)
36.34 inches
(923.0 mm)
44.34 inches
(1126.2 mm)
16.23 inches
(412.2 mm)
17.23 inches
(437.6 mm)
24.23 inches
(615.4 mm)
36.23 inches
(920.2 mm)
44.23 inches
(1123.4 mm)
* Epson Stylus Pro 9890 only
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Printing With Epson Drivers for Mac OS X | 87
Note: Many application settings override the printer’s page setup options. Always verify settings to get the results you expect.
If your application has margin settings, make sure they’re turned off for borderless printing.
Choosing Page Setup and Basic Print Options
You can choose from several options for printing on cut sheets or roll paper.
You can also select the orientation of your image and the paper size. For printing on roll media, creating a custom page size is recommended to make the best use of your paper.
•
•
Note the following limitations on borderless printing:
Borderless printing takes longer than normal printing.
Margins are required at the top and bottom of the page on cut sheets.
Full borderless printing is available on roll paper only.
Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose additional settings for more control over your printer and color output.
1. Open the file you want to print and select Print in your application.
2. Click the arrow to expand the Print window, if necessary.
Click to expand the
Print window
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Note: If you need more information about print options, click the ?
button.
3. Choose your printer from the Printer menu.
Select your printer
Note: If you don’t see the
Paper Size setting in the
Print window, check for it in your application before printing. For example, you may be able to select it by opening the File menu and selecting Page
Setup .
4. Click the Paper Size drop-down menu.
• If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue with
• If you’re using roll paper, Epson recommends that you create a
custom paper size to make the best use of your paper. See step 5 for
instructions.
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Printing With Epson Drivers for Mac OS X | 89
Also be sure to select roll paper options, as described on page 96.
Select the paper size, then choose the setting
•
The following settings are available, depending on the size you choose:
The Sheet size setting prints on cut sheet paper with a bottom margin larger than the top and sides.
• Sheet - Borderless (Auto Expand) prints on cut sheets and enlarges your image (up to 3%) to fit the width of the paper
(without side borders).
• Sheet - Borderless (Retain Size) prints your image at the size you specify in your application. You need to size it slightly wider than the paper width to print without side borders.
• Roll Paper - Borderless (Auto Expand) prints without borders on roll paper and enlarges your image (up to 3%) to fit the size of the paper. This selection is recommended for borderless printing with
minimal clipping of your image. See page 86 for more information.
• Roll Paper - Borderless (Retain Size) prints your image on roll paper at the size you specify in your application. You need to size it slightly wider than the paper width to print without borders. See
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• Roll Paper - Banner prints a series of continuous images without any margin space between them, but with normal side borders.
• Roll Paper - Borderless Banner prints a series of continuous borderless images without space between them.
5. If you are printing on roll paper, choose Manage Custom Sizes from the Paper Size menu.
(If you are printing on a cut sheet, skip to step 6.)
Click to create a custom page size
Note: If you don’t see the
Orientation or Scale settings in the Print window, check for them in your application before printing. For example, you may be able to select them by opening the File menu and selecting Page
Setup .
Click the + (plus sign), double-click Untitled and give your paper size a name, then define its size and margins and click OK .
Select your new page size from the Paper Size drop-down menu.
6. Choose the appropriate Orientation and Scale for printing.
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Printing With Epson Drivers for Mac OS X | 91
7. Select Printer Settings from the drop-down menu. You see this screen:
Select
Printer
Settings
8. If you created a custom paper size for your roll paper, select the Auto
Expand or Retain Size option in the Paper Size drop-down menu.
9. Select the Media Type that corresponds to the paper you are printing
on. See the table on page 104 for more information.
10. For the Print Mode setting, select one of the following:
• AccuPhoto™ HDR for any type of photographic printing. If you are printing 16-bit color images, select 16 Bit Output for the most accurate transitions and gradations.
• Advanced B&W Photo if you are printing black and white photos using this unique printer technology on select paper types. See
page 104 for more information. (For paper types that don’t support
91
Color setting.)
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Note: The Print Quality settings available depend on the Media Type you selected. Choose a lower print quality setting for faster printing or
SuperPhoto - 2880 dpi for the best quality.
• Black only if you’re printing line drawings or other non-photographic images.
11. Set the Color Mode option as follows:
•
•
Select (Off) No Color Adjustment to disable color management in the printer driver. Choose this mode when you use a color-managed
ICC workflow in Photoshop or another software application. See
Select Color Controls , then choose one of the mode settings shown at the left in the drop-down menu:
Business Graphics intensifies colors and lightens the midtones and highlights of an image. Use this setting for presentation graphics.
EPSON Standard (sRGB) increases the contrast in images. Use this setting for color photographs.
Adobe RGB matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe
RGB.
12. Choose one of the following Print Quality settings:
• Draft - 180 dpi
• Draft - 360 dpi
• Fine - 720 dpi
• Fine - 1440 dpi
• SuperPhoto - 1440 dpi
• SuperPhoto - 2880 dpi
13. Choose any of the following advanced options:
• Super MicroWeave ® for maximum elimination of banding (may not be available for certain media types).
• High Speed for fast, bidirectional printing. For higher quality, make sure you deselect this option.
• Mirror Image for printing a mirror image of your file.
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Printing With Epson Drivers for Mac OS X | 93
• Finest Detail for sharper edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs and is not recommended for large files.)
Continue with the instructions in the next section to select color management settings. If you are using the color management settings in
Photoshop or another application, it is very important to turn off color management in the printer driver.
Choosing Color Management Options
Follow these instructions to use color management in the printer driver.
1. Select Color Matching from the drop-down menu. You see this screen:
2. Select one of the following settings:
• EPSON Color Controls
to use a Color Mode (see page 92) that
selects the main method of printing colors for photos and graphics.
• ColorSync for mapping colors to your printer’s profile (for
ColorSync-compatible applications only). Leave the Profile setting set to Automatic . This allows the printer software to select the
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Note: You may need to change the Color Density setting if your custom color profile was created to optimize D-max and color gamut.
profile that matches the Media Type setting you selected. In most cases, you will get better results by applying color management in your application, rather than in the printer driver.
Choosing Advanced Media Control Options
Follow these instructions if you are using non-Epson media and you need to fine-tune its performance.
1. Select Advanced Media Control from the drop-down menu. You see this screen:
2. Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
• Color Density lets you control the ink saturation level.
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Printing With Epson Drivers for Mac OS X | 95
• Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page.
• Paper Feed Adjustment helps reduce banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
• Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper.
• Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper.
• Platen Gap lets you fine-tune the setting for various paper thicknesses.
• Roll Paper Back Tension lets you adjust the tension when printing on roll paper. Change the value if you find wrinkles on your printouts when Auto is selected.
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Choosing Roll Paper Options
If you are printing on roll paper, make sure you choose one of the roll paper options as the Paper Size
setting, as described on page 88. In addition, you
need to check these settings for various cutting and feeding options.
1. Select Roll Paper Settings from the drop-down menu. You see this screen:
Normal cut
Double cut
Single cut
Note: These settings override settings made through the control panel.
2. Choose one of the following Auto Cut Settings :
• Normal Cut allows margin space at the top and bottom of each image.
• Double Cut extends the space between the images and trims each print individually. This provides the cleanest edge for borderless printing.
• Single Cut allows images to be printed end-to-end and saves paper.
With borderless printing, you may see a sliver of the previous or next image if you print multiple images in one print job. You will see a white margin between print jobs.
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Printing With Epson Drivers for Mac OS X | 97
• Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting.
See page 68 for instructions on using the
button to operate the cutter.
3. Select the following options, if desired:
• Auto Rotate saves paper if your document length is shorter than the printable width of the roll. The document is automatically rotated 90 degrees and printed crosswise. When this option is checked, be sure to select the width of your roll paper from the drop-down menu.
• Print Page Line prints trim lines on the right and bottom edges of your pages.
• Save Roll Paper saves paper by not feeding the blank portion of the last page of your document (available only when you’ve selected a Paper Size setting with the Roll Paper - Banner option).
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Controlling Borderless Image Expansion
To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Roll Paper Settings from the drop-down menu. You see this screen:
Adjust the slider to increase or decrease the amount of expansion.
The widths shown in the table on page 86 work with the
Standard
Expansion setting.
•
•
Use the Min setting to minimize the amount of image clipping. You may see a white border around your image.
Use the Max setting to maximize the image width. This will increase the amount of image clipping.
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Note: If you are printing from Photoshop, make sure you do not use
Photoshop’s color management settings when using Advanced
Black and White Photo mode. There are no profiles associated with this screening and color management technology.
Note: If Advanced Black and White Photo is not available for your media type, you may need to change your black ink
more information.
Choosing Advanced Black and White Photo
Settings
Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver. This mode offers an alternative black and white workflow with settings for more advanced control.
Whether your photo is color or grayscale, you can use this unique screening and color management technology to create stunning black-and-white prints. This mode is only available when printing on certain media types.
1. Select Printer Settings from the drop-down menu.
2. Choose the Media Type setting for the paper you have loaded in the
printer. (See page 104 for instructions.)
3. Choose Advanced B&W Photo as the Print Mode setting.
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4. Uncheck High Speed for the best quality.
5. Click Advanced Color Settings . You see this screen:
6. Choose the settings that are best for your photo.
• Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral , which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool , Warm , and Sepia . Note that the presets affect the target found in the tone color circle.
• Tone allows you to easily change the entire tonal scale of your black and white output. While Darker is the default setting, you may see better results if you choose Dark .
• Brightness adjusts the overall lightness and darkness of your image.
• Contrast adjusts the difference between the light and dark areas of your image.
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Note: If you check the settings on each screen in the drop-down menu, go through them carefully from top to bottom.
Avoid cycling through them repeatedly, or you may lose your settings.
• Shadow Tonality and Highlight Tonality allow you to control tonality only in the shadow or highlight areas of your image.
• Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density lower.
•
• Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image.
The tone color circle adjusts the hue of your black and white print.
Click on any portion of the color wheel or enter corresponding values to customize the tone (hue) added to your print. The closer you select to the edge of the wheel, the more color you add.
The preview image approximates the image tone based on your settings.
Note that this preview always shows the same image and is not color managed. It provides a level of feedback as you make changes.
Creating a Custom Preset and Printing
Once you’ve made the correct settings for your print job, create a custom preset. This will save you time when you use the same profile/printer/ink/media combination for future print jobs.
1. Select Summary from the drop-down menu.
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2. After verifying that your settings are correct, select Save As from the
Presets drop-down menu.
Caution: Do not open and close the Presets menu without typing a name, or you will lose your settings.
3. Type a name for your custom preset and click OK .
4. When you’re ready to print, click the Print button.
Whenever you want to print with your custom preset, select it from the
Presets drop-down menu.
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Managing Print Jobs
After you click Print, you can monitor the progress of your print job. Follow these steps:
1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue) name. You see a screen like this:
Note: If it is no longer spooling in the computer, you can also cancel a print job by pressing the button on the printer, selecting JOB
CANCEL , and pressing the OK button.
2. From here you can monitor the progress of your print job or do one of the following:
•
•
•
Click the print job, then click Delete to cancel the job
Click the print job, then click Hold to pause printing
Click a print job marked “Hold” and click Resume to resume printing
3. When you’re finished, close the print job window, then close your printer window.
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Selecting the Correct Media Type Setting
The following table lists the settings designed to produce the best results on
Epson media.
If your paper is not listed, check the instructions included with the paper, or look on the Epson website www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
For this media
Photo Paper
Carolina Cover 10pt
Tango Advantage 10pt
Epson Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Select this Media Type setting
Carolina Cover 10pt
Tango Advantage 10pt
Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper (250)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper
(250)
Premium Semimatte Photo Paper (260) Premium Semimatte Photo Paper
(260)
Premium Glossy Photo Paper (170) Premium Glossy Photo Paper (170)
Premium Semigloss Photo Paper (170)
Premium Photo Paper Glossy
Premium Photo Paper Semigloss
Premium Photo Paper Luster
Photo Paper Gloss (250)
Premium Semigloss Photo Paper
(170)
Premium Photo Paper Glossy
Premium Photo Paper Semi-Gloss
Premium Photo Paper Luster
Photo Paper Gloss (250)
Proofing Paper
Standard Proofing Paper (205)
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adhesive
Proofing Paper White Semimatte
Standard Proofing Paper (205)
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adh
Proofing Paper White Semimatte
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Printing With Epson Drivers for Mac OS X | 105
For this media
Proofing Paper Publication
Select this Media Type setting
Proofing Paper Publication
Proofing Paper Commercial Proofing Paper Commercial
Fine Art Paper
Cold Press Bright
Cold Press Natural
Hot Press Bright
Hot Press Natural
Premium Canvas Satin
Premium Canvas Matte
Velvet Fine Art Paper
Watercolor Paper - Radiant White
Textured Fine Art Paper
UltraSmooth Fine Art Paper
Canvas
Somerset Velvet
Matte Paper
Doubleweight Matte Paper
Cold Press Bright
Cold Press Natural
Hot Press Bright
Hot Press Natural
Premium Canvas Satin
Premium Canvas Matte
Velvet Fine Art Paper
Watercolor Paper - Radiant White
Textured Fine Art Paper
UltraSmooth Fine Art Paper
Canvas
Somerset Velvet
Singleweight Matte Paper
Presentation Paper Matte
Doubleweight Matte Paper
Singleweight Matte Paper
Presentation Paper Matte
Enhanced Matte Paper
Ultra Premium Presentation Paper Matte
Enhanced Matte Paper
Archival Matte Paper Archival Matte Paper
Plain Paper
Plain paper
Others
Plain Paper
DisplayTrans Backlight Media
Enhanced Adhesive Synthetic Paper
Enhanced Matte Posterboard
Tracing Paper
Enhanced Synthetic Paper
DisplayTrans Backlight Media
Enhanced Adhesive Synthetic Paper
Enhanced Matte Poster Board
Tracing Paper
Enhanced Synthetic Paper
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106
107
Chapter 4:
Printing With
Epson Drivers for Windows
Tip: Check the Epson Pro
Imaging website at www.proimaging.epson.
com for updated drivers and utilities that may become available.
Your Epson Stylus Pro 7890 or Pro 9890 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson printer driver offers Advanced Black and
White Photo mode.
ICC profiles are included, so you can use the color management features in
Adobe Photoshop or other applications, or in the driver itself. A color-managed workflow using Photoshop and a color-calibrated monitor will give you the most accurate colors and best output from your printer for
color photos. See page 141 for instructions.
You can create your own profiles if you have the required hardware and software, or you can have them created by a color specialist. Make sure any profiles you want to use are located in the standard folder for your operating system. When you install the Epson printer driver, the ready-made profiles are automatically copied to the right folder.
Before you print, you need to set basic printing properties. Make sure you
have installed the Epson driver and utilities from the CD-ROM. See page 50
for instructions.
If you plan on printing borderless images on roll paper, check the guidelines
on page 108 to size your image correctly.
•
This chapter includes the following information:
Sizing images for borderless printing on roll paper
Choosing color management options
Choosing cut sheet paper settings
Choosing advanced black and white photo settings
Choosing paper configuration options
Saving, exporting, and importing groups of settings
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Sizing Images for Borderless Printing on Roll
Paper
For true borderless printing on roll paper, you can select either Auto
Expand or Retain Size or create a custom paper size, as described on
page 116. Your image may be clipped on the left and right edges, but you
can minimize clipping by sizing your image according to the roll paper width and by adjusting the length by adding 0.1 inch (2.54 mm) to it.
Auto Expand provides the best solution for borderless printing with minimal image clipping because you can create an image width almost equal to the width of the roll media. If you use Retain Size , you need to size your image slightly wider than the paper width. See the table below for guidelines:
Roll paper width
10 inches
(254 mm)
13 inches
(330 mm)
16 inches
(406 mm)
17 inches
(432 mm)
24 inches
(610 mm)
36 inches*
(914 mm)
44 inches*
(1118 mm)
* Epson Stylus Pro 9890 only
Image width
(with Auto Expand)
9.7075 inches
(246.57 mm)
12.8 inches
(325.1 mm)
15.8 inches
(401.3 mm)
16.8 inches
(426.7 mm)
23.8 inches
(604.5 mm)
35.8 inches
(909.3 mm)
43.8 inches
(1112.5 mm)
Image width
(with Retain Size)
10.25 inches
(260.35 mm)
13.25 inches
(338.8 mm)
16.25 inches
(412.75 mm)
17.25 inches
(438.15 mm)
24.25 inches
(615.9 mm)
36.25 inches
(920.7 mm)
44.25 inches
(1124.0 mm)
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Printing With Epson Drivers for Windows | 109
Choosing Basic Print Options
The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose custom settings for more control over your printer and color management options.
Follow these steps to make basic settings:
1. Start an application, open the file you want to print, and select Print in your application. You see the Print window.
2. Make sure your printer is selected, then click the Properties or
Preferences button. (If you see a Setup , Printer , or Options button, click it instead. Then click Properties or Preferences .)
You see a window like the following:
Note: If you need more information about print options, you can click the Help button on any screen.
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This box shows you the current settings, but you can’t change them from here
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Note: If a color setting is grayed out, it is not supported for the selected Media Type.
Note: The Print Quality settings depend on the
Media Type you selected.
Choose lower print quality for faster printing, or
SuperPhoto - 2880dpi for best quality.
3. Select a Media Type setting that corresponds to the paper you are
printing on. See the table on page 111 for more information.
• If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using.
•
•
If you have saved custom media type configurations or set up custom paper configurations, you can select them by clicking the
Custom Settings
button. See page 125 for more information
about custom paper configurations.
If the media type has been set on the printer’s control panel, select
Auto Acquire .
4. For the Color setting, select one of the following:
• Color for any type of photographic printing.
• Advanced B&W Photo for printing black and white photos on
certain paper types. See page 123 for more information. (For paper
types that don’t support this option, print black and white photos using the Color setting.)
• Black only if you’re printing line drawings or other non-photographic images.
5. For the Print Quality setting, choose Speed , Quality or Max Quality .
Or choose Quality Options to display a window like the following:
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Printing With Epson Drivers for Windows | 111
Use the Speed/Quality slider to set the desired quality level. Select from the following additional options and click OK :
• High Speed for fast, bidirectional printing at lower quality.
• Edge Smoothing to improve the quality of low-resolution images.
• Finest Detail for sharper edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs and is not recommended for large files.)
6. Set the Mode option as follows:
• Click Automatic to have the printer driver analyze the contents of your image or file and make the appropriate printing adjustments.
You can choose one of these settings in the drop-down menu:
Charts and Graphs intensifies colors and lightens the midtones and highlights of an image. Use this setting for presentation graphics.
•
EPSON Standard (sRGB) increases the contrast in images. Use this setting for color photographs.
Adobe RGB matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe
RGB.
Click Custom
, then follow the instructions on page 114 to select
color management options .
Selecting the Correct Media Type Setting
The table on the next page lists the settings designed to produce the best results on Epson media.
If your paper is not listed, check the instructions included with the paper, or look on the Epson website www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
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For this media
Photo Paper
Carolina Cover 10pt
Tango Advantage 10pt
Epson Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Select this Media Type setting
Carolina Cover 10pt
Tango Advantage 10pt
Exhibition Fiber Paper
Premium Luster Photo Paper (260)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper (250)
Premium Glossy Photo Paper (250)
Premium Semigloss Photo Paper
(250)
Premium Semimatte Photo Paper (260) Premium Semimatte Photo Paper
(260)
Premium Glossy Photo Paper (170) Premium Glossy Photo Paper (170)
Premium Semigloss Photo Paper (170)
Premium Photo Paper Glossy
Premium Photo Paper Semigloss
Premium Photo Paper Luster
Photo Paper Gloss (250)
Premium Semigloss Photo Paper
(170)
Premium Photo Paper Glossy
Premium Photo Paper Semi-Gloss
Premium Photo Paper Luster
Photo Paper Gloss (250)
Proofing Paper
Standard Proofing Paper (205)
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adhesive
Proofing Paper White Semimatte
Proofing Paper Publication
Proofing Paper Commercial
Standard Proofing Paper (205)
Standard Proofing Paper (240)
Standard Proofing Paper SWOP 3
Standard Proofing Paper Adh
Proofing Paper White Semimatte
Proofing Paper Publication
Proofing Paper Commercial
Fine Art Paper
Cold Press Bright
Cold Press Natural
Hot Press Bright
Hot Press Natural
Premium Canvas Satin
Cold Press Bright
Cold Press Natural
Hot Press Bright
Hot Press Natural
Premium Canvas Satin
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Printing With Epson Drivers for Windows | 113
For this media
Premium Canvas Matte
Velvet Fine Art Paper
Watercolor Paper - Radiant White
Textured Fine Art Paper
UltraSmooth Fine Art Paper
Select this Media Type setting
Premium Canvas Matte
Velvet Fine Art Paper
Watercolor Paper - Radiant White
Textured Fine Art Paper
UltraSmooth Fine Art Paper
Canvas
Somerset Velvet
Matte Paper
Doubleweight Matte Paper
Canvas
Somerset Velvet
Singleweight Matte Paper
Presentation Paper Matte
Doubleweight Matte Paper
Singleweight Matte Paper
Presentation Paper Matte
Enhanced Matte Paper
Ultra Premium Presentation Paper Matte
Enhanced Matte Paper
Archival Matte Paper Archival Matte Paper
Plain Paper
Plain paper
Others
Plain Paper
DisplayTrans Backlight Media
Enhanced Adhesive Synthetic Paper
Enhanced Matte Posterboard
Tracing Paper
Enhanced Synthetic Paper
DisplayTrans Backlight Media
Enhanced Adhesive Synthetic Paper
Enhanced Matte Poster Board
Tracing Paper
Enhanced Synthetic Paper
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Tip: If you turn off color management, you can still control the ink density, as described
Choosing Color Management Options
The printer driver offers several methods for managing the color in your prints, including turning the driver’s color management settings off.
If you are using color management settings in Photoshop or another application, it is very important to access the advanced settings and turn off color management in the printer driver, as described here. (For instructions
on using Photoshop to manage color, see page 141.)
1. In the Properties or Preferences window, make sure the Main tab is selected.
2. For the Mode setting, select Custom .
3. Choose one of the following settings (if you select Color Controls ,
PhotoEnhance™ , or ICM , click the Advanced button after you select the setting):
• Off (No Color Adjustment) disables color management in the printer driver. Choose this mode when you use a color managed
workflow in Photoshop or other software. See page 141 for
instructions.
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Printing With Epson Drivers for Windows | 115
• Color Controls lets you specify individual values for adjusting brightness, contrast, saturation, and CMY inks, or choose from three Printer Color Adjustment modes. You can also choose from two Gamma settings, and use either a color circle or slide bar to adjust color.
• PhotoEnhance allows you to automatically correct images and choose from six Scene Correction settings.
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• ICM adjusts colors based on the printer’s ICC profile, using the
Image Color Matching system. You can choose the input profile and other settings as shown below.
In most cases, you will get better results by applying color management
in your application, rather than in the printer driver. See page 141 for
instructions.
4. Click OK to save your settings.
Note: Many application settings override settings in the printer driver.
Always verify settings to get the results you expect.
Choosing Roll Paper Options
Follow the steps in this section to print on roll paper and select settings for borderless printing and automatic cutting. (If you’re printing on cut sheets,
1. On the Properties or Preferences window, make sure the Main tab is selected.
2. For the Source setting, select Roll Paper or Roll Paper (Banner) .
The Roll Paper (Banner) setting allows you to print a series of continuous images without any space between them. This option is not available with all applications, and is mostly for tiling an image.
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Printing With Epson Drivers for Windows | 117
Tip: Creating a user-defined paper size generally lets you make the best use of your roll paper.
Save Roll Paper saves paper by not feeding the blank portion of the last page of your document. Available only if you’ve selected Roll Paper
(Banner) as the Source setting.
3. For the Size setting, select the size of your image or output paper.
To make the best use of your roll paper, creating a custom paper size is recommended. Select User Defined . You see this window:
Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click Save . Then click OK .
4. If you want to reduce or enlarge your image, click the Page Layout tab.
See page 122 for more information.
5. If you want to print without margins, click Borderless . If you’re not
printing borderless images, go to step 7.
Note that borderless printing takes longer than normal printing. See
page 108 for more information about borderless printing on roll paper.
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6. Click the Expansion button to select a borderless sizing option. Choose
Auto Expand or Retain Size , then click OK .
Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to adjust the expansion.
Retain Size prints your image at the size you specify in your application. You need to size it slightly wider than the paper width if
you want to print without borders. See page 108 for more information.
The widths shown in the table on page 108 work with the
Standard
Expansion setting.
•
•
Use the Min setting to minimize the amount of image clipping. You may see a white border around your image.
Use the Max setting to maximize the image width. This will increase the amount of image clipping.
7. Click the Roll Paper Option button. You see this window:
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Printing With Epson Drivers for Windows | 119
Normal cut
Double cut
Single cut
Note: These settings override settings made through the control panel.
8. Choose one of the following Auto Cut settings:
• Normal Cut allows margin space at the top and bottom of each image.
• Double Cut extends the space between images and trims each print individually. This provides the cleanest edge for borderless printing.
• Single Cut allows images to be printed end-to-end and saves paper.
With borderless printing, you may see a sliver of the previous or next image if you print multiple images in one print job. You will see a white margin between print jobs.
• Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel,
or print multiple print jobs without cutting. See page 68 for
instructions on operating the cutter manually.
9. Select these additional roll paper options, if necessary:
• Auto Rotate saves paper if your document length is shorter than the printable width of the roll. The document is automatically rotated 90 degrees and printed crosswise. Be sure to click Roll
Width and select the width of your roll paper.
• Print Page Line prints trim lines on the right and bottom edges of your pages.
10. When you’re finished, click OK .
Choosing Cut Sheet Paper Options
Follow the steps in this section to print on cut sheet paper and select settings for borderless printing, if desired. (If you’re printing on roll paper, see
1. On the Properties or Preferences window, make sure the Main tab is selected.
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2. For the Source setting, select Sheet .
3. For the Size setting, select the size of the sheet loaded in the printer.
If the size of your paper is not listed, you can create a custom paper size.
Select User Defined . You see this window:
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Printing With Epson Drivers for Windows | 121
Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click Save . Then click OK .
4. If you want to center your image on the sheet, click Printable Area , then select Centered .
5. If you want to print to the edges of the page, click Borderless (not available for custom paper sizes). If you’re not printing borderless
Note that borderless printing applies only to the left and right sides of the page on cut sheets; margins are required at the top and bottom of the
page. For full-bleed borderless printing, use roll paper (see page 116 for
instructions).
6. Click the Expansion button and choose Auto Expand or Retain Size :
• Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to control the amount of expansion.
• Retain Size prints your image at the size you specify in your application. You need to size it slightly wider than the paper width if you want to print without borders.
7. If you want to reduce or enlarge your image, click the Page Layout tab.
See the next section for more information.
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Choosing Page Layout Options
You can print a poster-size image, even if your application does not support poster printing. Follow these steps to reduce or enlarge your image:
1. On the Properties or Preferences window, click the Page Layout tab.
You see this window:
Note: Select Landscape when you want to rotate your image 90°.
2. Select the settings you want for Orientation and Copies .
3. Click Reduce/Enlarge if you want to have the driver resize your image.
You can select Fit to Page or Fit to Roll Paper Width , or select
Custom and enter a scaling percentage.
4. If you are enlarging your image beyond the limits of your application program, make sure Optimize Enlargement is selected. The driver will increase the image size up to 650% and decrease the output resolution to stay within the pixel limitations. Depending on the resolution of your image and the print size, you may see reduced quality in the print.
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5. Click Print Bckg Color if you want to print color on the background of the page. Click the Color Settings button to select the color you want.
6. Click Job Settings if you want to have the time, date, and other information about your print job printed at the top or bottom of the page. Click Details , select the settings you want to use, and click OK .
Note: If you are printing from Photoshop, make sure you do not use
Photoshop’s color management settings when using Advanced
Black and White Photo mode. There are no profiles associated with this screening and color management technology.
Note: If Advanced Black and White Photo is not available for your media type, you may need to change your black ink
for more information.
Choosing Advanced Black and White Photo
Settings
Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver. This mode offers an alternative black and white workflow with settings for more advanced control.
Whether your photo is color or grayscale, you can use this unique screening and color management technology to create stunning black-and-white prints. This mode is available only when printing on certain media types.
1. On the Properties or Preferences window, make sure the Main tab is selected.
2. Select a Media Type setting that corresponds to the paper you are
printing on. (See page 111 for instructions.)
3. For the Color setting, choose Advanced B&W Photo .
4. For the Mode setting, select Custom , then click Advanced .
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You see this screen:
5. You can adjust the following advanced black and white photo settings:
• Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral , which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool , Warm , and Sepia . Note that the presets will affect the target found in the tone color circle.
• Tone allows you to easily change the entire tonal scale of your black and white output. While Darker is the default setting, you may see better results if you choose Dark .
• Brightness adjusts the overall lightness and darkness of your image.
• Contrast adjusts the difference between the light and dark areas of your image.
• Shadow Tonality and Highlight Tonality allow you to control tonality only in the shadow or highlight areas of your image.
• Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density lower.
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Printing With Epson Drivers for Windows | 125
•
• Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image or the full page.
The tone color circle adjusts the hue of your black and white print.
Click on any portion of the color wheel or enter corresponding values to customize the tone (hue) you want to add. The closer you select to the edge of the wheel, the more color you add.
The preview image approximates the image tone based on your settings.
Note that this preview always shows the same image and is not color managed. It provides a level of feedback as you make changes.
6. When you finish selecting settings, click OK .
Choosing Paper Configuration Options
If you are using non-Epson media and you need to fine-tune its performance, you can create a custom paper configuration and save it as a
Media Type setting in the printer driver. Then, whenever you print on that media, you can select the custom Media Type, select the rest of your print settings, and print. You can even export the settings to a file you can share.
1. Click the Paper Config button on the Main tab. You see this window:
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Note: You may need to change the Color Density setting if your custom profile was created to optimize D-max and color gamut.
2. Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
• Color Density lets you control the ink saturation level (for example, when you turn off color management in your printer software).
• Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page.
• Paper Feed Adjustment helps reduce banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
• Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper.
• Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper.
• Platen Gap lets you fine-tune the setting for various paper thicknesses.
• Roll Paper Back Tension lets you adjust the tension when printing on roll paper. Change the value if you find wrinkles on your printouts when Auto is selected.
3. When you finish selecting Paper Configuration settings, click OK .
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Printing With Epson Drivers for Windows | 127
4. On the Main tab, select any other necessary setting for your paper in the
Media Settings box. (See page 109 through page 116 for details.)
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5. Click the Custom Settings button. You see a window like this:
6. Verify that your settings are correct, type a name for the custom media type, and click Save .
7. After saving your settings, you can do the following:
• To use the settings to print right away, select the name you gave them in the Media Type list. Select the rest of the necessary print settings and print.
•
•
To save the settings to a file that you can share, click the Custom
Settings button again, click the name of the settings in the list, click Export , select a location, enter a file name, and click Save .
To import settings from a file shared with you that does not exist in your Media Type list, click the Custom Settings button again, click Import , select the file you want to import, and click Open .
When you return to the window shown above, click Cancel .
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Printing With Epson Drivers for Windows | 129
Saving, Exporting, and Importing Custom
Settings
You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/media combination. You can also export them as a file that you can share with others, who can import them for printing.
In addition, the printer driver includes pre-defined setting groups for various types of printing. You can select them to set most of the settings you need, and then customize them for your particular print job.
You can also add, delete, or hide items in the printer driver window to customize the driver for your uses.
Saving and Exporting a Custom Settings Group
1. Follow the instructions in this chapter to select all the correct settings for a print job.
2. Click the Save/Del button at the top of the Main or Page Layout screen. You see a window like this:
3. Verify that your settings are correct, type a name for the settings group, and click Save .
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4. After saving your settings, you can do the following:
• To use the setting group to print right away, select the name you gave it in the Select Setting list, if necessary, and print.
• To save the settings to a file that you can share, click the Save/Del button again, click the name of the setting group in the list, click
Export , select a location, enter a file name, and click Save .
Importing a Custom Settings Group
1. To import settings from a file shared with you that does not exist in your
Select Setting list, click the Save/Del button.
2. Click Import , select the file you want to import, and click Open .
3. When you return to the settings list window, click Cancel .
4. To use the setting group to print right away, select the name you gave it in the Select Setting list, if necessary, and print.
Loading a Pre-Defined Settings Group
1. To view the settings associated with the pre-defined setting groups that came with your printer driver, click the Save/Del button. Then click the following category and name, and check the Registered Settings column:
• Photo > Highest Quality
• Fine Art > Monochrome
• Proofing > ICM
• Poster > Chroma Saturation
• Others > 2Page N-up
2. Click Cancel .
3. To load a pre-defined setting group, select its category name in the
Select Setting list (if necessary), customize any of the settings that do not match your print job, and print.
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Editing Printer Driver Settings
1. Click the Utility tab, then select Menu Arrangement .
2. Select the item you want to edit. You can do the following:
• Drag and drop the items to rearrange them
•
•
Add or delete groups
Move unused items into the Not Display group
3. When you’re finished, click Save .
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Note: If it is no longer spooling in the computer, you can also cancel a print job by pressing the button on the printer, selecting JOB
CANCEL , and pressing the OK button.
Managing Print Jobs
Your printer comes with two utilities that let you check on your print jobs and cancel, pause, or restart them.
The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and monitor print jobs. You can control how these programs work using the Speed and Progress and Monitoring Preferences utilities.
Using the Progress Meter
After you send a print job, the Progress Meter window appears:
May not appear if you are printing over a network
Click to cancel printing
You can use the Stop button to cancel your print job. You also see how much ink you have left and view printing tips.
If you don’t want the Progress Meter to appear, you can turn it off. See the next section for instructions.
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Note: If you want to disable display of the progress meter during printing, you can click the
Show Progress Meter checkbox to deselect it.
Printing With Epson Drivers for Windows | 133
Optimizing Print Speed
You can use the Speed and Progress utility to improve printing speed.
1. Click the Utility tab, then click the Speed and Progress button. You see this window:
2. Select from the following options:
• High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to in the High Speed Copy Folder list to the right.
• Show Progress Meter lets you control whether or not the Progress
Meter is displayed when you send a print job.
• Disable EPSON Status Monitor 3 disables the printer software utilities. Selecting this option is not recommended unless you experience conflicts with other software.
• Show Mouse Over Help lets you turn off the tool tips that appear when you move your cursor over the screen.
• Processed by Printer allows the halftone output processing to be performed by the printer. This feature speeds up processing, especially for older computers, and ensures that the printer runs at maximum speed. This involves image compression and decompression, and does not affect the quality of your output.
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• Always spool RAW datatype lets you spool documents using the
RAW format instead of the EMF (metafile) format. Because the
RAW format requires fewer resources, printing is faster and you can avoid certain problems, such as insufficient memory or disk space.
• Page Rendering Mode speeds printing by rendering the entire page. Use this setting if print speed is extremely slow or the print head stops for a few minutes while printing. Printing will take longer to start.
• Coarse Rendering allows you to override the length or width limitations in applications (such as Photoshop) that restrict the number of pixels you can print.
• Print as Bitmap allows large or complex vector graphics to print faster in Adobe Acrobat ® or any other non-image based application.
• Allow Applications to Perform ICM Color Matching allows the application to adjust the colors based on the printer’s ICC profile using the Image Color Matching system.
• Change Standard Resolution allows the printer to change the standard resolution.
3. Click OK to save your settings.
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Setting Monitoring Preferences
You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer.
1. Click the Utility tab, then click the Monitoring Preferences button.
You see this window:
2. Select the notification options you want to use if various printing events occur.
3. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
When the shortcut is enabled, you can simply double-click the icon to open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences in the pop-up menu.
4. Select Allow monitoring of shared printers if your printer is shared and you want to let other users monitor it.
5. Click OK to save your settings.
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136
Chapter 5:
Managing
Color With
Profiles
137
For the most precise color in your prints, you can use profiles designed specifically for your printer model and paper type. Basic profiles are installed with your printer driver. For a list of the profiles and their corresponding
media types, see page 192 (roll paper types) or page 197 (cut sheet paper
types).
Assigning a profile to your image doesn’t alter it, only the interpretation of it by your software and how it appears on your monitor and in a printout. This is the best way to improve the color balance and contrast in your image.
•
•
Follow the instructions in this chapter to use Photoshop 7, CS, CS2, or CS3 to print with profiles using Photoshop color management. It’s important to turn off color management in your printer software when you use Photoshop color management or you’ll get unexpected results. See one of these sections for instructions:
“Mac OS X Printing With a Color Profile” below
“Windows Printing With a Color Profile” on page 141
Mac OS X Printing With a Color Profile
First you set up your color management environment in Photoshop and assign a profile to your image, then you select your print settings and print.
Setting Up Photoshop and Assigning a Profile
1. Open Adobe Photoshop.
2. Select Color Settings from the Photoshop or Edit menu.
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138 | Managing Color With Profiles
You see this window:
Note: The settings shown are suggested values.
3. Select U.S. Prepress Defaults or North America Prepress 2 from the Settings menu to set Adobe RGB (1998) as the color space. Click
OK .
4. Open the photo you want to print.
If you see an Embedded Profile Mismatch message, select Use the embedded profile and click OK .
If you see a Missing Profile message, select Assign working RGB:
Adobe RGB (1998) and click OK .
5. When your image appears, evaluate the color balance and contrast. If they need improvement, select Image > Mode > Assign Profile or
Edit > Assign Profile . Then select one of the following as the Profile setting:
• A different RGB working space, such as ColorMatch RGB or sRGB IEC61966-2.1
•
•
A scanner profile for your scanner
A camera profile for your digital camera
Also click the Preview box so you can see the effects of your profile choice on the screen.
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Managing Color With Profiles | 139
6. Select File , then click Print or Print with Preview .
Note: If your image contains very saturated colors, select Perceptual .
This reduces the color saturation so that the colors fit within the printer’s color gamut.
7. Click More Options or Show More Options , then select Color
Management .
8. Click Page Setup , select page settings as necessary, and click OK .
9. Under Color Handling , select Let Photoshop Determine Colors or
Photoshop Manages Colors .
10. Under Profile or Printer Profile , select a profile for your printer and the paper you’ll use, such as Epson Stylus Pro 9890_9908_7890_7908
PremiumSemiglossPhotoPaper250 .
11. As the Intent or Rendering Intent setting, select Relative
Colorimetric or Perceptual , and click the Black Point
Compensation checkbox.
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140 | Managing Color With Profiles
Selecting Print Settings and Printing
1. Click the Print button, select Stylus Pro 7890 or Stylus Pro 9890 , and select Printer Settings or Print Settings .
Note: Make sure that you select Off (No Color
Adjustment) or Off (No
Color Management) . If you don’t, the printer driver will apply additional correction to the image data, producing inaccurate results.
If you selected the wrong combination of source profile, printer profile, and color management settings, you’ll get unexpected results.
2. Select the Media Type
setting for your paper (see page 104).
3. Set the rest of the print settings you want to use (beginning on page 87).
4. Make sure Color Mode is set to Off (No Color Management) .
5. Click Print to print your photo.
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Note: The settings shown are suggested values.
Managing Color With Profiles | 141
Windows Printing With a Color Profile
First you set up your color management environment in Photoshop and assign a profile to your image, then you select your print settings and print.
Setting Up Photoshop and Assigning a Profile
1. Open Adobe Photoshop.
2. Select Color Settings from the Edit menu.
You see this window:
3. Select U.S. Prepress Defaults or North America Prepress 2 from the Settings menu to set Adobe RGB (1998) as the color space. Click
OK .
4. Open the photo you want to print.
If you see an Embedded Profile Mismatch message, select Use the embedded profile and click OK .
If you see a Missing Profile message, select Assign working RGB:
Adobe RGB (1998) and click OK .
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142 | Managing Color With Profiles
5. When your image appears, evaluate the color balance and contrast. If they need improvement, select Image > Mode > Assign Profile or
Edit > Assign Profile . Then select one of the following as the Profile setting:
• A different RGB working space (or Profile), such as ColorMatch
RGB or sRGB IEC61966-2.1
•
•
A scanner profile for your scanner
A camera profile for your digital camera
Also click the Preview box so you can see the effects of your profile choice on the screen.
6. Select Page Setup from the File menu, select your page settings, and click OK .
7. Select File , then select Print or Print with Preview .
8. Click More Options or Show More Options , then select Color
Management .
9. Under Color Handling , select Let Photoshop Determine Colors or
Photoshop Manages Colors .
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Managing Color With Profiles | 143
Note: If your image contains very saturated colors, select Perceptual .
This reduces the color saturation so that the colors fit within the printer’s color gamut.
10. Under Profile or Printer Profile , select a profile for your printer and the paper you’ll use, such as Epson Stylus Pro 9890_9908_7890_7908
PremiumSemiglossPhotoPaper250 .
11. For the Intent or Rendering Intent setting, select Relative
Colorimetric or Perceptual , and click the Black Point
Compensation checkbox.
Selecting Print Settings and Printing
1. Click the Print button, select your printer, and click Properties or
Preferences .
2. Make sure the Main tab is selected.
3. Select the Media Type
setting for your paper (see page 110).
Note: Make sure that you select Off (No Color
Adjustment) . If you don’t, the printer driver will apply additional correction to the image data, producing inaccurate results.
If you selected the wrong combination of source profile, printer profile, and color management settings, you’ll get unexpected results.
4. Set the rest of the print settings you want to use (beginning on
5. For the Mode setting, select Custom . Then select No Color
Adjustment .
6. Click OK , then click Print to print your photo.
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144
145
Chapter 6:
Maintaining and
Transporting the Printer
The Epson Stylus Pro 7890 and Pro 9890 require little maintenance to keep working at their best. This chapter describes the following routine procedures:
Checking and cleaning the print head
Performing additional maintenance tasks
Replacing the paper cutter blade
Replacing the maintenance tank
Transporting or storing the printer
In addition to the features described in this chapter, you can also use the menu system on the printer to fine-tune a variety of printer settings. For
more information, see page 213.
Checking Printer Status
Using the control panel, you can check the amount of ink remaining, the total number of prints, and the status of your maintenance tank(s), and other information. You can print out a status check (described in the next section),
or view the printer’s status on the LCD screen (see page 146) or a printer
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146 | Maintaining and Transporting the Printer
Note: You can replace the ink cartridges, cutter blade, and maintenance tank yourself. Other printer parts need to be replaced by an authorized Epson service technician.
Note: You can change the units of measurement from centimeters to inches and feet using maintenance mode on the printer’s control
instructions.
Printing Status Information
The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank.
1. Make sure paper is loaded in the printer.
2. Press r Menu .
3. Press d to select TEST PRINT , then press r
.
4. Press d to select STATUS SHEET , then press r .
5. Press OK to start printing.
Viewing Status Information
1. Press r Menu .
2. Press d to select PRINTER STATUS , then press r .
3. Do one of the following:
• To check the firmware version, press r again. When done, press l .
•
•
•
•
To check the amount of ink left, press d to select INK LEVEL , then press r . The percentage of ink left in the first cartridge is displayed.
Continue pressing d to see the status of the remaining cartridges.
When done, press l .
To check how much capacity the maintenance tank(s) have, press d to select MAINTENANCE TANK , then press r .
The percentage remaining for each tank is displayed. As the tank is filled, the percentage drops. When done, press l .
To check job history, press d to select JOB HISTORY , then press r . For the last 10 print jobs saved in the printer, you see the ink used (in milliliters) and paper used (in square centimeters). The most recent job is saved as No. 0. When done, press the l button.
To check the total number of prints, press d to select TOTAL
PRINTS , then press r . When done, press l .
4. Press to exit the menu.
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Maintaining and Transporting the Printer | 147
Tip: If you added a shortcut icon for your printer to the Windows taskbar, you can right-click it and select any utility you want to
the icon.
For more information about the Printer Status menu, see page 213.
Checking Printer Status From the Printer Driver
The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink in the printer and the level of the maintenance tank(s). Follow the steps below to use the utility to check the status.
1. Do one of the following to access the printer utilities:
• Mac OS X : Open the EPSON Printer Utility4 in your
Applications folder. Select your printer and click OK .
•
•
Windows 7 and Windows Vista : Click , select Control Panel , select Hardware and Sound , and click Devices and Printers or
Printers . Right-click the icon for your printer and select Printing
Preferences . Click the Utility tab.
Windows XP : Click Start and select Control Panel . Double-click
Printers and Faxes . Right-click your printer icon and select
Printing Preferences . Click the Utility tab.
2. Click the EPSON Status Monitor 3 icon.
The software checks the amount of ink in the printer and maintenance tank(s) and displays one of these windows:
Mac OS X
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Windows
148 | Maintaining and Transporting the Printer
Tip: On a Macintosh, you can also run maintenance utilities by clicking the
Utility button in the print job window or the icon on the printer settings screen.
If you added a shortcut icon for your printer to the Windows taskbar, you can right-click it and select any utility you want to run. See
Checking and Cleaning the Print Head
If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary, you can run a cleaning cycle to clear the nozzles.
You can also turn on Auto Nozzle Check from the printer’s control panel.
The printer will then check the nozzles periodically or before each print job and clean them if necessary.
Running the Nozzle Check and Head Cleaning Utilities
Follow these steps to use your printer software to check the print head nozzles and clean them if necessary:
1. Make sure paper is loaded in the printer.
2. Do one of the following to access the printer utilities:
• Mac OS X : Open the EPSON Printer Utility4 in your
Applications folder.
•
•
Windows 7 and Windows Vista : Click , select Control Panel , select Hardware and Sound , and click Devices and Printers or
Printers . Right-click the icon for your printer and select Printing
Preferences . Click the Utility tab.
Windows XP : Click Start and select Control Panel . Double-click
Printers and Faxes . Right-click your printer icon and select
Printing Preferences . Click the Utility tab.
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Maintaining and Transporting the Printer | 149
You see a menu like the following:
Mac OS X Windows
3. Select the Nozzle Check icon and follow the instructions on the screen.
4. After the pattern is printed, use at least a 10 × eye loupe to examine it.
• If the pattern looks good, as shown below, the print head is clean.
• If any dots or segments are missing or deflected, as shown below,
run a cleaning cycle as described on page 151. Then print another
nozzle check pattern to make sure the nozzles are clean.
Caution: Don’t run a cleaning cycle while thick media is loaded in the printer.
• If the nozzles are still clogged after three cleaning cycles, run a power
cleaning cycle as described on page 151.
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150 | Maintaining and Transporting the Printer
Checking and Cleaning the Print Head Using the Control
Panel
You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogged or deflected. Then you can run a cleaning cycle if necessary.
1. Press r Menu .
2. Press d until TEST PRINT is selected, then press r . NOZZLE CHECK is selected.
3. Press r , then press OK to start printing the nozzle check pattern.
4. After the pattern is printed, use at least a 10 × eye loupe to examine it.
• If the pattern looks good, as shown below, the print head is clean.
• If any dots or segments are missing or deflected, as shown below,
run a cleaning cycle as described on page 151. Then print another
nozzle check pattern to make sure the nozzles are clean.
Caution: Don’t run a cleaning cycle while thick media is loaded in the printer.
• If the nozzles are still clogged after three cleaning cycles, run a power
cleaning cycle as described on page 151.
Automatically Checking and Cleaning the Print Head
The printer automatically checks the nozzles and cleans them if necessary.
You can specify how often you want this to happen or turn this feature off.
You can also have a nozzle check pattern printed on a regular basis, so you can check it yourself.
1. Press r Menu . PRINTER SETUP is selected. Press r again.
2. Press d until AUTO NOZZLE CHECK is selected, then press r .
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Maintaining and Transporting the Printer | 151
Caution: Don’t run a cleaning cycle while thick media is loaded in the printer.
3. Select one of the following, then press OK :
• ON: PERIODICALLY —The printer periodically checks its nozzles and runs a cleaning cycle if necessary (default).
• ON: EVERY JOB —The printer automatically checks its nozzles and runs a cleaning cycle if necessary before each print job. This process uses a very small amount of ink (and no paper) and is recommended if you are running large print jobs unattended.
• OFF —The printer will not perform automatic nozzle checks and cleaning cycles.
4. Press l , then select PRINT NOZZLE PATTERN and press r .
5. Select ON: EVERY PAGE to have the nozzle check pattern printed before each print job, or ON: EVERY 10 PAGES or OFF . These settings take effect only when you print on roll paper.
6. Press OK to save the setting.
Running Cleaning Cycles
You can run several types of cleaning cycles from the control panel (or from the Epson LFP Remote Panel2): normal cleaning, power cleaning, and cleaning each pair of ink colors.
Run the power cleaning only if the normal cleaning process is not sufficient to clear the nozzles. The power cycle uses a large quantity of ink, so it is recommended only as a last resort.
The cartridges need to be at least 50% full to use power cleaning. You may need to replace a low cartridge to run the cleaning cycle. After cleaning, you can reinsert the old cartridge.
1. Print a nozzle check to make sure the print head needs cleaning, as
2. Make sure the printer is ready and the red B ink Check light on the printer’s control panel is not on or flashing.
3. Press r Menu .
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152 | Maintaining and Transporting the Printer
Note: You must use at least a 10
×
eye loupe to examine the nozzle check pattern for deflected nozzles.
4. Press d until MAINTENANCE is selected, then press r .
5. Press d until CLEANING is selected, then press r .
6. Select one of the following, then press r :
• NORMAL CLEANING— Press OK to start the cleaning cycle.
• CLEAN COLOR PAIRS— Press r , select the color pair you want to clean, then press OK to start the cleaning cycle.
• POWER CLEANING— Press OK to start the cleaning cycle.
7. When cleaning is finished and the Power light stops flashing, print the nozzle check again to confirm that the head is clean.
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments or has deflections after a power cleaning cycle, turn the printer off and leave it overnight, then clean the print head again the following morning with regular cleaning cycles. If you still see no improvement, contact Epson for assistance.
Tip: To properly align the print head, you can also use Epson Doubleweight
Matte Paper or Ultra
Premium Photo Paper
Luster.
Aligning the Print Head
Aligning the print head is the most important thing you can do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or if you see misregistration or “ghosting,” you need to align the print head.
Although you can align the print head using the printer utility software, it’s also easy to align from the printer’s control panel. This will do the most thorough job in the shortest time, and it’s all automatic.
If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (page 150). This ensures that the print head
alignment patterns print correctly.
Follow these steps to align the print head using the control panel:
1. Make sure the printer is turned on. Then load Epson Enhanced Matte paper.
2. Press r Menu .
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Maintaining and Transporting the Printer | 153
Tip: You can store partially used ink cartridges for up to
6 months. If you do so,
Epson recommends covering the openings with tape.
3. Press u or d
until HEAD ALIGNMENT is selected, then press r .
PAPER THICKNESS is selected.
4. Press r two times, then select the paper type loaded in the printer and press OK .
5. Press l three times, then press d to select ALIGNMENT .
6. Press r to select AUTO , then press r again. UNI-D (uni-directional) is highlighted. This is the type of alignment to start with.
7. Press r , then press OK to start the alignment process.
Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically.
Make sure you don’t open the front cover or turn off the printer during this process.
8. When the uni-directional alignment is finished, press r .
9. Select HEAD ALIGNMENT , then select ALIGNMENT .
10. Select BI-D ALL and press OK to start the alignment process.
11. When done, press to exit head alignment mode.
Replacing Ink Cartridges
Before you begin a large print job, you should check your ink levels. If one of your cartridges is low, you can replace it before you start. Or you can wait until the ink is expended, replace the cartridge, and then continue the job without any loss of print quality. However, it is best to replace a low ink cartridge before starting a large print job.
The easiest way to check ink levels is from the control panel LCD screen.
The numbers above the ink icons on the LCD screen correspond to the
9 ink cartridge slots on the printer.
The icons show the approximate amount of ink remaining.
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Note: We recommend that you use genuine
Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the
“replace cartridge” indicator comes on.
For best printing results, use up a cartridge within six months of opening the package.
Caution: Leave the expended cartridge in the printer until you are ready to replace it.
To prevent ink reporting errors, never replace the ink cartridges with the printer turned off.
When the red B Ink Check light is flashing and INK LOW appears on the
LCD screen, the indicated cartridge is almost expended. Make sure you have a replacement cartridge. When the light stays on and REPLACE INK
CARTRIDGE is displayed, the cartridge is expended. You must replace the cartridge before you can continue printing.
You can install any combination of 150, 350, and 700 ml cartridges. Use the following Epson UltraChrome K3 ® with Vivid Magenta ink cartridges :
Ink bay Slot no.
Cartridge
Left 1 Cyan (C)
2
3
Yellow (Y)
Light Cyan (LC)
Right 6
7
4
5
8
9
Matte Black (MK)
Photo Black (PK)
Vivid Magenta (VM)
Light Black (LK)
Light Light Black (LLK)
Vivid Light Magenta
(VLM)
150 ml 350 ml 700 ml
T642200 T596200 T636200
T642400 T596400 T636400
T642500 T596500 T636500
T642800 T596800 T636800
T642100 T596100 T636100
T642300 T596300 T636300
T642700 T596700 T636700
T642900 T596900 T636900
T642600 T596600 T636600
You can purchase genuine Epson ink and paper from an Epson Professional
Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.proimaging.epson.com (U.S. sales) or www.epson.ca (Canadian sales).
Before you start, make sure the printer is turned on. Then follow these steps:
1. Note the color of the cartridge that is low or expended.
2. Press the button.
• If ink in one or more cartridges is expended, the corresponding ink cover is unlocked.
• If the ink is not expended, select the ink bay you want to open and press OK .
3. Open the ink cover all the way.
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4. Then press in the cartridge you want to replace. The cartridge pops out.
WARNING: Do not shake the expended cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.
5. Remove the expended ink cartridge from the printer. It’s a good idea to save your first set of expended cartridges so you can use them for transporting the printer, if necessary.
6. Make sure the replacement cartridge is the correct color and remove it from its package. Gently shake the cartridge for about 5 seconds before installing it.
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156 | Maintaining and Transporting the Printer
Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge. Check the package and product code. If the B Ink light remains on after installing the cartridge, it may not be inserted fully.
7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot until it clicks into place. Don’t force it in.
Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle damage.
8. Close the ink cover.
Once the cartridge is installed, the printer returns to its READY state.
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Switching Black Ink Mode
•
•
You can switch the black ink from Photo Black to Matte Black or vice-versa by pressing the button on the control panel.
The Photo Black cartridge is ideal for printing photographic images on all media types. It is optimized for traditional photographic and ink jet-coated papers, such as Epson Ultra Premium Photo Paper Luster,
Premium Photo Paper Semi-gloss, Proofing Paper Commercial, and so on.
The Matte Black cartridge is optimized for printing photographic images on matte or fine art papers, such as Epson Ultra Premium
Presentation Paper Matte and Epson Velvet Fine Art Paper. This cartridge significantly increases black optical density.
•
•
Generally, you should switch black ink cartridges only if you plan to run a large number of print jobs in the new mode.
Switching from Photo Black to Matte Black takes 2 minutes and consumes approximately 1.2 ml of ink.
Switching from Matte Black to Photo Black takes 3 minutes and consumes approximately 3.4 ml of ink.
Note: You can use the
PRINTER SETUP menu to enable the roll paper counter, paper size check, and several other printer features. For more information, see
Changing the Date and Time
1. Press r Menu .
2. Press d until MAINTENANCE is highlighted, then press r .
3. Press d until you see CLOCK SETTING , then press r .
4. Use the d , u , and r buttons to set each item in the date and time, displayed in the following format: MM/DD/YY HH:MM .
5. Press OK to save the setting.
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Using Maintenance Mode
•
•
•
•
Maintenance mode allows you to make special settings and perform maintenance procedures that may be needed occasionally. You can use maintenance mode to do the following:
Change the language or units of measurements used on the printer’s control panel menus.
Adjust the maximum value for roll paper tension.
Run a “super strong” cleaning cycle.
Return all of the printer’s control panel settings to their default values.
Follow these steps to use maintenance mode:
1. Make sure the printer is turned off.
2. Press and hold the button, then press the P Power button and hold it until the printer turns on and the LCD screen displays
MAINTENANCE MODE.
3. Use the d and u buttons to select the settings described below. If you need to back up to the previous menu level, press l .
• To change the language on the LCD screen, press d to highlight
LANGUAGE , then press r . Press d until you see the language you want, then press OK to select it. The printer exits maintenance mode and returns to normal operation.
•
•
•
To change the units of measurement, press d to highlight LENGTH
UNITS , then press r . Press d to switch from METRIC to
FEET/INCH , then press OK to select it. Press l
when done.
To change the temperature units of measurement, press d to highlight TEMPERATURE UNITS , then press r . Press d to switch from C (Celsius or centigrade) to F (Fahrenheit), then press OK to select it. Press l when done.
To change the maximum roll paper tension, press d to highlight
ROLL PAPER TENSION , then press r . Press d to decrease the maximum value, or u to increase it (from 1 to 5). Press OK to select the setting you want.
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Note: If the optional
SpectroProofer is attached to the printer, remove it following the instructions that came with it.
•
•
To run a super strong cleaning cycle, press d to highlight
SS CLEANING , then press r to display EXECUTE . Press OK to start the cleaning cycle.
To return all control panel settings to their default values, press d to highlight DEFAULT PANEL , then press r to display EXECUTE.
Press OK to restore the default settings.
4. To exit maintenance mode, turn off the printer by pressing the P Power button. Press the P Power button again to turn on the printer in the normal operating mode.
Replacing the Paper Cutter
If you notice that your paper isn’t being cut cleanly, the cutter may need to be replaced.
You can obtain a new cutter from Epson (part number C12C815331). See
Removing the Old Cutter
Make sure the printer is turned on, then follow these steps to remove the cutter:
1. Press r Menu .
2. Press d until MAINTENANCE is highlighted, then press r .
3. Press d until CUTTER REPLACEMENT is highlighted, then press r again.
4. Press OK . The paper cutter moves to the replacement position.
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160 | Maintaining and Transporting the Printer
5. To remove the cutter cover, press in the tab and pull it down.
6. Loosen the screw using a cross-head screwdriver.
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WARNING: The blade is sharp. Be careful when removing the cutter.
7. Carefully remove the cutter.
8. Dispose of the cutter in accordance with local regulations.
Installing the New Cutter
Remove the new cutter from its package, then follow these steps to install it:
1. Insert the new cutter into the holder. Make sure the cutter pin goes into the hole.
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162 | Maintaining and Transporting the Printer
2. Tighten the screw using a cross-head screwdriver.
Note: Reinstall the optional SpectroProofer if necessary, following the instructions that came with it. Then turn on the printer and press the OK button.
3. Align the cover, then press it in until it clicks into place.
4. Press OK to finish the replacement process. The cutter moves to home position.
5. Run the Cutter Adjustment from the Maintenance Menu on the control panel.
After you print the pattern, put the two cut pieces together and select the pattern with the most precise cut between the two colors. Select the pattern number on the control panel and press OK .
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Replacing the Maintenance Tank
The maintenance tank stores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message MAINTENANCE TANK NEARLY FULL appears on the LCD screen. When the tank is completely full, the printer stops working and MAINTENANCE TANK FULL appears on the LCD screen.
You can check how much space remains in the maintenance tank by viewing its icon on the control panel, shown below. You can also check its status
using the menus (see page 146), using your printer software (see page 147),
or by printing a nozzle check sheet (see page 150).
Maintenance tank icons
(only one tank icon appears on the
Pro 7890 LCD screen)
The icon(s) show the approximate amount of space remaining in the tank(s).
The Epson Stylus Pro 7890 has one maintenance tank (on the right side), and the Pro 9890 has two (one on either side). Replacement tanks are
available from Epson (part number C12C890191). See page 12 for details.
The printer will not print if one of the maintenance tanks is full.
On the
Epson Stylus Pro 9890, the right tank is used more than the left. To maximize tank life, you can switch the tanks when the right tank reaches approximately 40% to 60% of capacity.
Follow these steps to replace the tank:
1. If you have the Epson Stylus Pro 9890, check the LCD screen to determine which tank needs to be replaced (left or right).
2. Turn off the printer.
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164 | Maintaining and Transporting the Printer
3. Grasp the handle at the bottom of the tank (on the side of the printer) and gently pull out the maintenance tank. Then place it in the plastic bag included with the new tank.
Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully.
4. Insert the new tank.
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Maintaining and Transporting the Printer | 165
Caution: Be careful not to touch the gears inside the printer.
To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer.
Be careful not to get water on the printer mechanism or electronic components.
Don’t use a hard or abrasive brush.
Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact
Epson if you think the printer needs lubrication.
Do not touch the gray area, roller, or absorption pads inside the printer; otherwise your prints may be soiled.
Cleaning the Printer
To keep your printer working at its best, clean it if it becomes soiled.
1. If your prints are soiled by ink on the roller, load inexpensive roll paper and press d to feed the paper without printing on it. Press d several times until the paper is clean.
2. Turn off the printer and wait until all the lights are off. Then unplug the power cord and disconnect the printer from your system.
3. Open the front cover and use canned air or a soft lint-free cloth to carefully clean away any dust or dirt inside the printer.
4. Clean the area shown below in the direction of the arrows. If necessary, dampen the cloth, clean the inside of the printer, then dry it with a soft cloth.
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166 | Maintaining and Transporting the Printer
5. If your prints are soiled on the back, wipe the blue area carefully.
6. If powdery dust has accumulated, use a toothpick or similar tool to remove it.
7. Remove the paper basket. Then clean away any dust or dirt around the leg assembly using a soft brush.
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Maintaining and Transporting the Printer | 167
8. If the outer case is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the ink cartridge compartments closed to prevent water from getting inside.
9. To wash the paper basket, remove the shafts, then machine wash with mild detergent and air dry.
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same
building), you can roll it on its stand (see page 169). To ship the printer a
longer distance, you should repack it using the original box and packing materials. Follow the instructions below to prepare the printer for shipment.
If you don’t have the original packaging, you can purchase replacement
packaging from Epson. See page 12 for more information.
Preparing the Printer for Shipment
1. Turn off the printer and wait until the carriage moves to the home position (on the far right) and the P Power light goes off. Then unplug the printer.
2. Remove the following parts:
• Power cord and interface cables
•
•
Paper basket
All paper or other media
•
•
Optional Auto Take-Up Reel (if installed)
Optional SpectroProofer Mounter (if installed)
3. Leave the ink cartridges installed.
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168 | Maintaining and Transporting the Printer
4. Open the front cover and reinstall the packing material that you removed from the print head during setup. Then close the cover.
Tip: For more secure transportation, tape all doors and covers shut.
5. Before you remove the printer from the stand, make sure the casters are locked.
6. Remove the two wing nuts and lock washers securing the printer to the stand (underneath the printer). Keep them in a safe place.
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Maintaining and Transporting the Printer | 169
WARNING: The printer is very heavy. Make sure you have four people lift it.
7. Lift the printer using the hand grips where provided. (See the stickers located near the rear hand grips for the correct holding position.)
Caution: Do not roll the printer on angled or uneven surfaces.
8. Keep the printer level while moving it. See page 170 for information
about setting up the printer after transporting it.
To ship the printer a longer distance, you should repack it using the original box and packing materials. If you don’t have the original packaging, you can
purchase replacement packaging from Epson. See page 12 for more
information.
Moving the Printer on the Stand
When you need to move the printer a short distance, such as within the same building, you can roll the printer on its casters.
1. Make sure the printer is turned off and the carriage is in the home position (on the far right). If not, turn the printer back on, wait until the carriage moves to the home position, then turn off the printer.
2. Disconnect the power cord and interface cable.
3. Remove any paper and close the roll paper cover. Make sure the front cover is closed.
4. Store the paper basket as described on page 80.
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170 | Maintaining and Transporting the Printer
5. Release the front casters.
6. Carefully roll the printer to its new location, then lock the casters.
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up for the first time.
Keep in mind that the first time you start printing after moving the printer, the print head nozzles may be clogged—especially if the printer hasn’t been
turned on for a long time. You may need to run a cleaning cycle (page 148)
and realign the print head (page 152) to ensure good print quality.
170
Chapter 7:
Solving
Problems
171
As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed.
This chapter provides instructions for the following:
Checking error messages and lights
Solving miscellaneous printing problems
Solving paper problems, including clearing paper jams
Solving problems with the optional Auto Take-Up Reel
Uninstalling and reinstalling the printer driver
Diagnosing Problems
•
•
•
•
•
The printer includes a number of ways to help you diagnose problems:
To identify the most common problems, check the messages and lights
on the control panel. See pages 172 through 177 for more information.
If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See page 147 for more
information.
To determine whether the problem is caused by the printer itself, print a
status sheet from the control panel. See page 145 for instructions.
Review the FAQs at www.proimaging.epson.com for possible solutions.
If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 13.
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172 | Solving Problems
Checking Error Messages and Lights
The control panel includes various lights and an LCD screen to indicate the status of the printer:
Paper light
Ink light
Paper feed up button
Black ink change button
Paper release (ePlaten) light and button
Power light and button
OK button
Menu button
Pause/reset light and button
LCD screen
Ink open button
Paper cut button
Paper feed down button
Left arrow or paper source button
When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem.
Message Explanation Response
BORDERLESS ERROR
LOAD A SUPPORTED PAPER
SIZE OR LOAD PAPER
CORRECTLY
The borderless setting is selected and paper that doesn’t support borderless printing is loaded.
Press to cancel the print job. Change the setting in the printer driver or load different paper.
The sheet size is not recognized.
Make sure the paper is flat.
BLACK INK MISMATCH
CALL FOR SERVICE
Paper is not loaded correctly.
The black ink setting on the printer and in the driver do not match.
Make sure paper is loaded correctly.
Cancel the print job or press the button to change the black ink setting on the printer.
An error has occurred.
The number 3000 indicates that the power cord is not connected correctly.
Note the error number, then turn the printer off. Then check the power cord connection at both ends and turn it back on. If the message remains after restarting the printer several times, contact Epson as described
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Solving Problems | 173
Message Explanation
CANNOT OPEN INK COVER Something is obstructing the indicated ink cover
CLEANING ERROR
AUTOMATIC HEAD
CLEANING FAILED
RETRY?
YES
NO
Response
Remove the obstruction and press the button again.
Head cleaning did not clear the nozzles.
Press to clear the error and run the head cleaning utility again. If cleaning doesn’t start, cancel printing from the computer. Then turn the printer off and back on again.
CLEANING ERROR
NOT ENOUGH INK OR
SPACE IN MAINT TANK.
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
COMMAND ERROR
CHECK DRIVER SETTINGS
Not enough ink or not enough maintenance tank capacity for head cleaning.
Select Yes and replace the cartridge (see
page 153) or maintenance tank (see
You may be using the wrong printer driver.
Damaged data was sent to the printer or the data has an incorrect command.
Press the Pause/reset button to cancel the print job and reset the printer.
Make sure you installed the correct driver for your printer.
The paper cutter may be dull.
Replace the paper cutter; see page 159.
CUTTER UNIT NEARING
END OF SERVICE LIFE.
RECOMMEND REPLACING
THE CUTTER UNIT
FRONT COVER OPEN
CLOSE COVER
F/W INSTALL ERROR
UPDATE FAILED RESTART
THE PRINTER
Front cover is open.
Firmware update failed.
Close the front cover.
Restart the printer, then update the
INK CARTRIDGE
INK LOW REPLACE INK
CARTRIDGE
The ink cartridge is expended.
INK CARTRIDGE
NON-GENUINE CARTRIDGE!
QUALITY OF NON-GENUINE
INK MAY VARY.
A non-genuine ink cartridge is installed.
Replace the ink cartridge; see page 153.
Select DECLINE and replace the ink cartridge with a genuine Epson ink cartridge;
INK CARTRIDGE
PLEASE USE GENUINE
EPSON INK CARTRIDGES
A non-genuine ink cartridge is installed.
Replace the ink cartridge with a genuine
Epson ink cartridge; see page 153.
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174 | Solving Problems
Message
INK CARTRIDGE ERROR
REPLACE CARTRIDGE
INK CARTRIDGE ERROR
PLEASE INSTALL THE
CORRECT CARTRIDGES
INK COVER OPEN
CLOSE INK COVER
INK LOW
Explanation Response
Ink cartridge(s) may have a bad contact or condensation.
Remove and reinstall the ink cartridge; if the error remains, replace the cartridge. See
You tried to install an ink cartridge that cannot be used with this printer.
The ink cover or covers are open.
If you are replacing ink cartridges, check the package and product code. Replace the ink cartridge with a genuine Epson ink cartridge.
Close the cover(s).
INK TOO LOW TO CLEAN
REPLACE INK CARTRIDGE
INK TOO LOW TO CLEAN
THE CARTRIDGE BEING
USED CAN BE INSTALLED
AGAIN FOR PRINTING
MAINTENANCE REQUEST
Ink cartridge(s) are nearly expended (printing continues).
Not enough ink for head cleaning.
Not enough ink for head cleaning, but enough for printing.
Make sure you have replacement cartridges
available; see page 153. Print quality may
decline when ink is low.
Replace the cartridge(s) before cleaning; see
Replace the cartridge(s) before cleaning; see
page 153. After cleaning is finished, you can
re-use the low ink cartridge.
MAINTENANCE TANK
NEARLY FULL
MAINTENANCE TANK
ERROR
REPLACE THE
MAINTENANCE TANK
MAINTENANCE TANK FULL
REPLACE THE
MAINTENANCE TANK
NO CARTRIDGE
INSTALL INK CARTRIDGE
NO MAINTENANCE TANK
INSTALL THE
MAINTENANCE TANK
A printer part may need to be replaced soon.
Note the code number and contact Epson as
The maintenance tank is almost full.
Make sure you have a replacement maintenance tank. For the Pro 9890, note
which tank is nearly full; see page 163.
The maintenance tank may be incorrectly installed.
Reinstall the maintenance tank. If the error remains, replace the maintenance tank. For the Pro 9890, note which tank needs
The maintenance tank is full.
Replace the maintenance tank. For the
Pro 9890, note which tank is full; see
Ink cartridge(s) not installed, or an incorrect cartridge is installed.
Maintenance tank is not installed.
Install ink cartridge(s); see page 153. Do not
reinstall the incorrect cartridge.
Make sure the maintenance tank is fully inserted. For the Pro 9890, note which tank
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Solving Problems | 175
Message
NOT ENOUGH EMPTY
SPACE
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
NOZZLE CHECK ERROR
PRESS THE BUTTON
NOZZLE CLOG DETECTED
NOT ENOUGH INK OR
SPACE IN MAINT TANK
PAPER CUT ERROR
REMOVE UNCUT PAPER
Explanation
The maintenance tank is too full for head cleaning.
Response
Replace the maintenance tank; see
Auto cleaning cannot be performed.
Press the button to clear the error, then try cleaning again. If necessary, cancel cleaning from the computer, then restart the printer.
Not enough ink or maintenance tank capacity for head cleaning.
Select YES , then follow the instructions to replace the ink cartridge or maintenance tank.
Roll paper was not cut correctly.
The cutter may be blunt or incorrectly installed.
Roll paper is used with the cut sheet setting.
Press the button and open the front cover. Remove the uncut paper.
Reinstall or replace the cutter if necessary;
Press the button and remove the paper.
PAPER EJECT ERROR
REMOVE PAPER FROM
PRINTER
PAPER ERROR
LOAD PAPER CORRECTLY
PAPER JAM
REMOVE PAPER
PAPER LOW
PAPER OUT
LOAD PAPER
PAPER RELEASED
LOAD PAPER
PAPER SENSOR ERROR
PRESS THE BUTTON
LOAD DIFFERENT PAPER
Paper is not loaded correctly.
Paper has jammed in the printer.
The button has been pressed.
Press the button and remove the
jammed paper; see page 185 for more
information.
Replace the roll.
The paper roll is almost finished.
No paper is loaded.
The button has been pressed with no paper loaded.
Paper ran out during printing.
Load paper.
Press the button, then load paper.
Press the button and remove the roll paper core. Then load another roll.
Load paper, then press the button.
The paper is not detected.
Press the button, then reload paper correctly.
Press the button to clear the error, then select the right paper.
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176 | Solving Problems
Message Explanation
PAPER SETTING ERROR
CHECK THE PAPER SOURCE
IN THE DRIVER SETTINGS
AND LOAD PAPER
CORRECTLY
The paper source selected in the printer driver and the control panel do not match.
Response
Check the Paper Source settings and make sure the paper is loaded correctly.
PAPER SIZE ERROR
LOAD CORRECT PAPER SIZE
The loaded paper size does not match the size of the image.
Make sure the paper size matches the size of the image.
PAPER SKEW
LOAD PAPER PROPERLY
PRINTER ERROR
RESTART THE PRINTER
Paper is not loaded straight.
You tried to print while an error condition was present.
Press the button and make sure the paper is loaded straight.
Press the P Power button to turn off the printer, then turn it back on.
Auto Take-Up Reel Error Messages
If you have the optional Automatic Take-Up Reel System, check the following list for error messages that might appear:
Message
TAKE-UP DISCONNECTED
SET AUTO TAKE-UP REEL
SYSTEM IN PRINTER AND
RESTART THE PRINTER
TAKE-UP DISCONNECTED
DO YOU CONTINUE?
Explanation
The Auto Take-up Reel is not installed correctly.
Response
Turn the printer off, then install the Auto
Take-up Reel correctly. See page 199.
The Auto Take-up Reel is not installed correctly.
Paper is not loaded on the reel correctly.
Select YES to continue printing without using the Auto Take Up Reel. Or, select NO , turn the printer off, then connect the Auto
Take-up Reel (see page 199) and restart the
printer.
Press the button and load the paper
TAKE-UP ERROR
CHECK THE STATUS OF
AUTO TAKE-UP REEL UNIT
AND RESTART THE
PRINTER
TAKE-UP ERROR
IS ANYTHING
OBSTRUCTING THE
TAKE-UP REEL SENSOR
SYSTEM?
The Auto Take-up Reel is not winding paper.
Make sure nothing is obstructing the sensor. Press the button and load the
paper correctly; see page 200.
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Solving Problems | 177
Problem
Your print has horizontal banding.
Your print has vertical banding.
Improving Print Quality
•
•
•
You can often improve print quality by doing the following:
Run a nozzle check and cleaning cycle. See page 148 for instructions.
Align the print head. See page 152 for instructions.
When you send a print job, make sure your print options are set
correctly. For more information, see page 85 (Mac OS X) or page 107
(Windows).
If none of these suggestions help, try the solutions in the following table.
Solution
◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be
accurate.) Replace ink cartridges if necessary, as described on page 153.
◗
Run a nozzle check and cleaning cycle. See page 148 for instructions.
◗ Turn off the High Speed setting.
◗ Make sure the Media Type setting in the printer software is correct.
◗ If you’re using cut sheet media, make sure the printable side is face up.
◗ Choose a higher resolution, such as SuperPhoto - 2880x1440dpi .
◗ If you’re using a third-party RIP and non-Epson media, see if the RIP provides a method for adjusting the paper feed.
Try adjusting your advanced media control settings (page 94 for Mac OS X) or
paper configuration settings (page 126 for Windows). Check these settings:
◗ Make sure the Paper Thickness setting is correct for your paper.
◗ Use the Paper Feed Adjustment to tune out banding. Reduce the value for white lines, and increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting to standard ( STD
) when you’re done using it. See page 83.
◗ Turn off the High Speed setting.
◗
Align the print head; see page 152.
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178 | Solving Problems
Problem
Your print is grainy, or has misregistration or ghosting.
Colors are incorrect or missing.
Solution
◗ Check the ink indicators and light to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be
accurate.) Replace ink cartridges if necessary, as described on page 153.
◗
Run a nozzle check and cleaning cycle. See page 148 for instructions.
◗
Align the print head, as described on page 152.
◗ Make sure the Media Type setting in the printer software is correct.
◗ If you’re using cut sheet media, make sure the printable side is face-up.
◗ Choose a higher resolution, such as 2880 dpi.
◗ Turn off the High Speed setting.
You may need to adjust your advanced media control settings (page 94 for Mac
OS X) or paper configuration settings (page 126 for Windows). Check these
settings:
◗ Make sure Paper Thickness setting is correct for your paper.
◗ If you’ve created a custom paper configuration, be sure to return the setting to standard ( STD
) when you’re done using it. See page 83.
◗ Make sure the Media Type setting in the printer software is correct.
◗ If you are using the color management features in Photoshop or another application, you must turn off color management in the printer driver. See
page 93 (Mac OS X) or page 114 (Windows).
◗ Adjust the Color Density setting in the Paper Configuration utility.
◗ If you’re using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction.
◗ If you’re using cut sheet media, make sure the printable side is face-up.
◗
Run a nozzle check and cleaning cycle; see page 148.
◗ Check the expiration date printed on each of the ink cartridges. If the
cartridge is too old, replace it as described on page 153.
◗ Check the ink indicators and light, and replace ink cartridges if your ink
supply is low, as described on page 153. (If you replace ink cartridges with
the printer turned off, the ink indicators will not be accurate.)
◗ Make sure color settings in your application or printer software are correct.
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Solving Problems | 179
Problem
Your print has gaps or appears faint.
Your print appears blurry or smeared.
Solution
◗ Check the expiration date printed on each of the ink cartridges. If the
cartridge is too old, replace it as described on page 153.
◗ Make sure the Media Type setting in the printer software is correct.
◗
Run a nozzle check and cleaning cycle (see page 148).
◗ Check the ink indicators and light and replace ink cartridges if your ink supply
is low, as described on page 153. (If you replace ink cartridges with the
printer turned off, the ink indicators will not be accurate.)
◗ The paper thickness setting is not correct for your paper. Use your printer
software (page 94 for Mac OS X or page 126 for Windows) to choose the
correct setting. When you’re done printing with a custom paper configuration, be sure to return the setting to standard ( STD ).
◗ The PLATEN GAP setting is too wide. Use the menu system to change the setting to STANDARD , or to NARROW if printing on very thin paper. See
◗ Make sure the Media Type setting in the printer software is correct.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software
(page 94 for Mac OS X or page 126 for Windows) to choose the correct
setting. When you’re done printing with a custom paper configuration, be sure to return the setting to standard ( STD ).
◗ Your paper doesn’t meet the required specifications or wasn’t stored in a dry, humidity-free environment. Load new paper.
◗ If you’re using cut sheet media, make sure the printable side is face-up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer
with a soft, clean cloth. See page 165 for cleaning instructions.
◗ Turn off the High Speed setting.
◗ The PLATEN GAP setting is too narrow. Use the control panel to change the setting to WIDE , WIDER , or WIDEST
. See page 75 for instructions.
◗
Run a nozzle check and cleaning cycle (see page 148).
◗
You may need to uninstall and reinstall the printer driver (see page 187).
◗ If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is
ON in the control panel menu. This prevents printing beyond the edge of the paper and soiling the inside of the printer.
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180 | Solving Problems
Problem
The bottom edge of your print is smeared.
Solution
◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side.
◗ Make sure the Media Type setting in your printer software is correct.
◗ If you’re printing on non-Epson media, you may need to adjust the paper
thickness setting or drying time. Use your printer software (page 94 for Mac
OS X or page 126 for Windows) to choose the correct setting. When you’re
done printing with a custom paper configuration, be sure to return the setting to standard ( STD ).
◗ If printing on thick paper, the PLATEN GAP setting may be incorrect. Use the control panel to change the setting to WIDE , WIDER , or WIDEST . See
Solving Operational Problems
•
•
•
•
If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following:
Paper is loaded correctly.
The printer is plugged securely into a working electrical outlet that’s not controlled by a switch or timer.
The interface cable is securely connected to the printer and your system.
The voltage supplied by the electrical outlet matches the voltage on the printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance; see page 13 for details.
If none of these suggestions help, try the solutions below.
Problem
The printer stops printing unexpectedly.
The printer sounds as if it’s printing, but nothing prints.
Solution
◗ If the Pause/reset light is flashing, the printer is performing a maintenance procedure or waiting for ink to dry. Check the display message and lights on the control panel. Wait until the light stops flashing.
◗ Check the display message and lights on the control panel to see if an error has occurred. Follow the instructions for the messages beginning on
◗
Follow the instructions beginning on page 148 to clean the print head.
◗ Communication between the computer and printer may have been momentarily interrupted. Try restarting the computer and printing again.
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Solving Problems | 181
Problem
Nothing prints.
Solution
◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the printer and computer.
◗
Make sure the interface cable meets the requirements; see page 13 or 14.
◗ The printer port setting doesn’t match the printer connection port
(Windows).
Windows 7 and Windows Vista: Click > Control Panel > Hardware and Sound > Printers. Right-click the icon for your printer, then select
Properties . Click the Ports tab and make sure your printer port is selected.
Windows XP: Click Start > Control Panel > Printers and Other Hardware
> Printers and Faxes . Right-click the icon for your printer, then select
Properties . Click the Ports tab and make sure your printer port is selected.
◗ Download and install the latest driver for Mac OS X or Windows from the
Epson website at www.proimaging.epson.com.
Problem
Your print has incorrect or garbled characters.
Your print has incorrect margins.
Your image is inverted.
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Solution
◗ Make sure your software is installed correctly and the printer is selected.
◗ Clear any stalled print jobs.
◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in at both ends.
◗ Check the page size or paper size settings in your application. Make sure they are within the printer’s printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software are correct for the paper you’re using.
◗
Paper is loaded incorrectly. Follow the instructions beginning on page 55 to
reload the paper. Make sure PAPER SKEW CHECK is ON in the control panel menu.
◗ The ROLL PAPER MARGIN setting on the PRINTER SETUP menu is
incorrect. See page 213 for more information.
◗ Turn off the Mirror Image
setting in your printer software. See page 92
(Mac OS X) or page 122 (Windows) for instructions.
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182 | Solving Problems
Problem
Blank paper is printed.
A ruled line on your print appears to shift.
Solution
◗ Make sure your software is installed correctly and the printer is selected.
◗ Make sure the Paper Size setting in your printer software is correct for the paper you’re using.
◗ Make sure the Paper Source setting in your printer software is correct.
◗
Align the print head as described on page 152.
◗
Run a nozzle check and cleaning cycle; see page 148.
◗ Make sure the Color setting is correct in your printer software.
Color images print in black only.
The printer continues to feed paper after you have cancelled a job.
Roll paper cannot be cut.
Printing is too slow.
◗ Press the Pause/reset button on the printer to clear any print job data in the printer’s buffer and reset the printer.
◗ Make sure the paper source is set correctly.
◗
The paper cutter may be dull. Follow the instructions on page 159 to replace
the cutter.
◗ Make sure appears on the LCD screen. If not, press the l Paper
Source button to select this setting. Also check the Auto Cut settings in your printer software.
◗ Turn on the High Speed setting.
◗ Choose a lower resolution in your printer software for faster printing.
◗ Clear space on your hard drive or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Add RAM to your system.
◗ Try printing when there is less traffic on the network, or move the printer to a different network segment.
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Solving Problems | 183
Solving Paper Problems
•
•
•
•
•
•
•
•
•
•
If paper feed or paper jam problems occur frequently, try one or more of the following solutions:
For roll paper, try adjusting the Paper Suction setting. See page 81 for
more information. You can also adjust this setting through your printer driver.
For heavy or thick media, follow the instructions on page 74 to load the
media correctly.
Make sure the paper is not folded, wrinkled, or damp.
Make sure the printer’s environment falls within the required temperature and humidity range.
Make sure the paper is not too thick or too thin. See page 55, page 191,
and page 194 for paper specifications.
Make sure no foreign objects are inside the paper path.
Make sure the printer isn’t located in a brightly lit area. The paper sensors may not operate correctly.
Make sure the Media Type and Paper Source settings in the printer software are correct.
Make sure the PLATEN GAP setting is correct for the paper or media
you’re printing on. See page 75 for more information.
If you’re not using Epson media, use a paper configuration to adjust for
the paper’s thickness and drying time; see page 94 (for Mac OS X) or
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184 | Solving Problems
Fixing Paper Eject Problems
If the paper is curled too tightly to eject properly, make sure the paper guides are attached to the printer. There are two paper guides for the Epson Stylus
Pro 7890 and five for the Pro 9890.
Attach the guides to the bottom of the printer as shown:
Note: If banding appears on your print, leave the paper guides in the forward position.
Epson Stylus Pro 7890 Epson Stylus Pro 9890
•
•
Do one of the following:
If you are feeding paper in front of the printer, move the guides to the forward position.
If you are feeding paper backward (under the printer), gently squeeze the paper guides and push them to the backward position, as shown below:
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Solving Problems | 185
Clearing Paper Jams
When roll paper gets jammed in the printer, printing stops and you see a
PAPER JAM message on the LCD screen. Follow these steps to clear a paper jam:
1. Cut the paper at the paper insertion slot.
2. Press the button to release the paper.
3. Rewind the paper.
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186 | Solving Problems
4. Open the front cover if necessary.
5. Carefully pull down the jammed paper.
Caution: To avoid damaging the printer, do not touch the cables around the print head or the roller, ink absorption pad, or ink tubes.
6. Close the front cover, if necessary. Press the P Power button to turn the printer off and then back on.
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Solving Problems | 187
Tip: Check the Epson
Pro Imaging website at www.proimaging.epson.
com for updated drivers and utilities that may become available.
Solving Problems With the Optional Auto
Take-Up Reel
•
•
•
•
•
If you have problems using the optional Auto Take-Up Reel, try these solutions:
Make sure you turned the printer off and then on again after installing the Auto Take-Up Reel, and that the cable is securely connected to both the printer and Auto Take-Up Reel.
Make sure the Auto switch is set for the direction in which you loaded
the paper to be taken up. See page 203 for details.
Make sure you pressed the printer’s l Paper Source button to select
(Auto Cut Off).
If the Sensor light flashes slowly when you are not printing, the sensor may be misaligned or there may be an obstacle in the sensor’s beam.
Make sure nothing is impeding the sensor’s beam.
If the Sensor light is off, the Auto Take-Up Reel may be turned off or the sensor cables may be disconnected. See the installation instructions included with the Auto Take-Up Reel.
Uninstalling and Reinstalling the Printer Driver
If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below.
Mac OS X
1. Select System Preferences , then select Print & Fax .
2. Select your printer, then click the – button.
3. If you want to reinstall your printer software, restart your Macintosh.
Then follow the instructions on page 49
to install the software.
187
188 | Solving Problems
Windows
1. Do one of the following:
Windows 7 and Windows Vista : Click > Control Panel >
Uninstall a program . Select EPSON Printer Software in the program list.
Windows XP : Click Start > Control Panel > Add or Remove
Programs. Select EPSON Printer Software in the program list and click Change/Remove .
2. Select your printer icon and click OK . Follow the on-screen instructions to uninstall your software.
3. If you want to reinstall your printer software, restart your computer.
Then follow the instructions on page 50 to install the software.
188
189
Appendix A:
Specifications
Clearing Stored Print Information
Your Epson printer stores various print information for the last 10 jobs printed, such as print job name, computer name, date, time, number of prints, etc.
If you wish to clear this information (for example, before selling your Epson printer to another party), you may do so by running the printer’s nozzle
check pattern 10 times. See “Running the Nozzle Check and Head Cleaning
Environmental
Temperature
Humidity
(without condensation)
Operation
50 to 95
°
F
(10 to 35
°
C)
Print quality guarantee:
59 to 77
°
F
(15 to 25
°
C)
20 to 80% RH
Print quality guarantee:
40 to 60%
Storage
–4 to 104
°
F
(–20 to 40
°
C)
5 to 85% RH
(stored in shipping container)
189
190 | Specifications
Electrical
Specification
Input voltage range
Rated frequency range
Input frequency range
Rated current
Power consumption
Description
90 V to 264 V
50 to 60 Hz
49.5 to 60.5 Hz
1.0 A at 120 V
0.5 A at 220 V
Epson Stylus Pro 7890:
Approx. 70 W
Approx. 16 W in low-power mode
Approx. 1 W or less in power off mode
Epson Stylus Pro 9890:
Approx. 80 W
Approx.16 W in low-power mode
Approx.1 W or less in power off mode
Check the label on the back of your printer for voltage information.
Dimensions and Weight
Specification
Height
Width
Depth
Weight
(without consumables)
Epson Stylus Pro 7890 Epson Stylus Pro 9890
48 inches (1218 mm) 48 inches (1218 mm)
53.4 inches (1356 mm) 73.4 inches (1864 mm)
26.26 inches (667 mm) 26.26 inches (667 mm)
222 lb (100.9 kg) printer, stand, and paper basket
298 lb (135.1 kg) printer, stand, and paper basket
•
•
Printer Interfaces
USB (1.1 and 2.0 compatible)
Ethernet 10/100 BaseT
190
Specifications | 191
Safety Approvals
Safety standards
EMC
UL 60950-1
CSA 22.2 No. 60950-1
FCC part 15 subpart B, class B
CAN/CSA-CEI/IEC CISPR 22 Class B
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time,
Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Media
Roll Paper
Maximum roll width
Maximum roll length
Weight range
Paper thickness
Roll paper compatibility
Maximum roll paper diameter
Epson Stylus Pro 7890: 24 inches (610 mm)
Epson Stylus Pro 9890: 44 inches (1118 mm)
Up to 147.6 feet for 2-inch cored media
Up to 662.7 feet for 3-inch cored media
17 to 24 lb (64 to 90 g/sm)
3.15 to 19.7 mil (0.08 to 0.5 mm)
Handles both 2- and 3-inch cored media
2-inch core: 4 inches (103 mm)
3-inch core: 6 inches (150 mm)
191
192 | Specifications
Epson Roll Paper Information and ICC Profiles
Thickness
Borderless printing recommended
Core diameter ICC profile* Paper name
Premium Glossy Photo
Paper (250)
10 mil
(0.27 mm)
Premium Semigloss
Photo Paper (250)
10 mil
(0.27 mm)
Yes
Yes
3 inch
3 inch
Pro9890_9908_7890_7908_Premium
GlossyPhotoPaper250_PK.icc
Pro9890_9908_7890_7908_Premium
SemiglossPhotoPaper250_PK.icc
Premium Luster Photo
Paper (260)
10 mil
(0.27 mm)
Yes 3 inch
Premium Semimatte
Photo Paper (260)
Premium Glossy Photo
Paper (170)
Premium Semigloss
Photo Paper (170)
Enhanced Matte Paper
10 mil
(0.27 mm)
7 mil
(0.18 mm)
7 mil
(0.18 mm)
10 mil
(0.25 mm)
Yes
Yes
Yes
No
3 inch
2 inch
2 inch
3 inch
Pro9890_9908_7890_7908_Premium
LusterPhotoPaper260_PK.icc
Pro9890_9908_7890_7908_Premium
SemimattePhotoPaper260_PK.icc
Pro9890_9908_7890_7908_Premium
GlossyPhotoPaper170_PK.icc
Pro9890_9908_7890_7908_Premium
SemiglossPhotoPaper170_PK.icc
Pro9890_9908_7890_7908_Enhanced
MattePaper_PK.icc
Pro9890_9908_7890_7908_Enhanced
MattePaper_MK.icc
Yes 2 inch Doubleweight Matte
Paper
Singleweight Matte
Paper
Proofing Paper
Commercial
Proofing Paper White
Semimatte
Proofing Paper
Publication
Textured Fine Art
Paper
UltraSmooth Fine Art
Paper
10 mil
(0.27 mm)
5.5 mil.
(0.14 mm)
8 mil
(0.20 mm)
10 mil
(0.25 mm)
8 mil
(0.20 mm)
14.5 mil
(0.37 mm)
12.5 mil
(0.32 mm)
Yes
No
No
No
No
No
2 inch
3 inch
3 inch
3 inch
3 inch
3 inch
Pro9890_9908_7890_7908_Doubleweight
MattePaper_MK.icc
Pro9890_9908_7890_7908_Singleweight
MattePaper_MK.icc
Pro9890_9908_7890_7908_EpsonProofing
PaperCommerical_PK.icc
Pro9890_9908_7890_7908_EpsonProofing
PaperWhiteSemimatte_PK.icc
Pro9890_9908_7890_7908_EpsonProofing
PaperPublication_PK.icc
Pro9890_9908_7890_7908_TexturedFine
ArtPaper_PK.icc
Pro9890_9908_7890_7908_TexturedFine
ArtPaper_MK.icc
Pro9890_9908_7890_7908_UltraSmooth
FineArtPaper_PK.icc
Pro9890_9908_7890_7908_UltraSmooth
FineArtPaper_MK.icc
192
Specifications | 193
Paper name
Watercolor Paper -
Radiant White
Enhanced Synthetic
Paper
Enhanced Adhesive
Synthetic Paper
Canvas
Thickness
Borderless printing recommended
Core diameter ICC profile*
11 mil
(0.29 mm)
No 3 inch Pro9890_9908_7890_7908_Watercolor
PaperRadiantWhite_PK.icc
Pro9890_9908_7890_7908_Watercolor
PaperRadiantWhite_MK.icc
No 2 inch 5 mil
(0.12 mm)
7 mil
(0.17 mm)
18 mil
(0.46 mm)
No
No
2 inch
2 inch
Pro9890_9908_7890_7908_Enhanced
SyntheticPaper_MK.icc
Pro9890_9908_7890_7908_Enhanced
AdhesiveSyntheticPaper_MK.icc
Pro9890_9908_7890_7908_Canvas_PK.icc
Pro9890_9908_7890_7908_Canvas_MK.icc
* Profiles ending with PK are for use with Photo Black ink; those with MK are for use with Matte Black ink.
193
194 | Specifications
Cut Sheets
Weight range 17 lb (64 g/m 2 ) bond up to posterboard
Epson Cut Sheet Paper Sizes
Size group
A Series
Size name
A4
US-ANSI
A3
Super A3/B
A2
A1
Super A1
A0*
Super A0*
Letter
US B
US C
US D
US E*
Measurements
8.3
×
11.7 inches
(210 × 297 mm)
11.7 × 16.5 inches
(297 × 420 mm)
13 × 19 inches
(329 × 483 mm)
16.5 × 23.4 inches
(420 × 594 mm)
23.4 × 33.1 inches
(594 × 841 mm)
24 × 36 inches
(610 × 910 mm)
33.1 × 44 inches
(841 × 1189 mm)
36 × 50.9 inches
(914 × 1292 mm)
8.5
×
11 inches
(216 × 279 mm)
11 × 17 inches
(279 × 430 mm)
17 × 22 inches
(430 × 559 mm)
22 × 34 inches
(559 × 864 mm)
34 × 44 inches
(864 × 1120 mm)
194
Size group
US-ARCH
B Series
Photo Series
195
—
—
—
Size name
ARCH A
ARCH B
ARCH C
B5
B4
ARCH D
ARCH E*
B3
B2
B1*
B1 Landscape*
—
—
B0
Super B0*
Specifications | 195
Measurements
9
×
12 inches
(229 × 305 mm)
12
×
18 inches
(305 × 457 mm)
18 × 24 inches
(457 × 610 mm)
24 × 36 inches
(610 × 910 mm)
36 × 48 inches
(910 × 1219 mm)
7.2
×
10.1 inches
(182 × 257 mm)
10.1 × 14.2 inches
(257 × 364 mm)
14.2 × 20.3 inches
(364 × 515 mm)
20.3 × 28.7 inches
(515 × 728 mm)
28.7 × 40.5 inches
(728 × 1030 mm)
40.5 × 28.7 inches
(1030 × 728 mm)
40.5 × 57.3 inches
(1030 × 1456 mm)
44 × 62.2 inches
(1118 × 1580 mm)
8 × 10 inches
(203 × 254 mm)
10 × 12 inches
(254 × 305 mm)
11 × 14 inches
(279 × 356 mm)
12 × 12 inches
(305 × 305 mm)
16 × 20 inches
(406 × 508 mm)
196 | Specifications
Size group
Others
—
—
—
Size name
—
—
—
* Epson Stylus Pro 9890 only
Measurements
24 × 30 inches
(610 × 762 mm)
30 × 40 inches*
(762 × 1016 mm)
36 × 44 inches*
(914 × 1118 mm)
11.8 × 15.7 inches
(30 × 40 cm)
15.7 × 23.6 inches
(40 × 60 cm)
23.6 × 35.4 inches
(60 × 90 cm)
196
Specifications | 197
Note: Borderless printing on these papers is recommended on the right and left sides only.
Epson Cut Sheet Paper Information and ICC Profiles
Paper name
Premium Photo
Paper Semi-gloss
Premium Photo
Paper Glossy
Thickness ICC profile*
10 mil
(0.27 mm)
Pro9890_9908_7890_7908_Premium
SemiglossPhotoPaper_PK.icc
10 mil
(0.27 mm)
Pro9890_9908_7890_7908_Premium
GlossyPhotoPaper_PK.icc
Ultra Premium Photo
Paper Luster
Ultra Premium
Presentation Paper
Matte
10 mil
(0.27 mm)
10 mil
(0.26 mm)
Pro9890_9908_7890_7908_Premium
LusterPhotoPaper_PK.icc
Pro9890_9908_7890_7908_ArchivalMatte
Paper_PK.icc
Pro9890_9908_7890_7908_ArchivalMatte
Paper_MK.icc
Watercolor Paper
Radiant White
11 mil
(0.29 mm)
Pro9890_9908_7890_7908_Watercolor
PaperRadiantWhite_PK.icc
Pro9890_9908_7890_7908_Watercolor
PaperRadiantWhite_MK.icc
Proofing Paper
White Semimatte
Singleweight Matte
Paper
Presentation Paper
Matte
10 mil
(0.25 mm)
5.5 mil
(0.14 mm)
Pro9890_9908_7890_7908_EpsonProofing
PaperWhiteSemimatte_PK.icc
Pro9890_9908_7890_7908_Singleweight
MattePaper_MK.icc
5 mil
(0.12 mm)
Pro9890_9908_7890_7908_PhotoQuality
InkJetPaper_MK.icc
UltraSmooth Fine Art
Paper
18 mil
(0.46 mm)
Velvet Fine Art Paper 19 mil
(0.48 mm)
Pro9890_9908_7890_7908_UltraSmooth
FineArtPaper_PK.icc
Pro9890_9908_7890_7908_UltraSmooth
FineArtPaper_MK.icc
Pro9890_9908_7890_7908_VelvetFineArt
Paper_PK.icc
Pro9890_9908_7890_7908_VelvetFineArt
Paper_MK.icc
Textured Fine Art
Paper
26 mil
(0.67 mm)
Pro9890_9908_7890_7908_TexturedFine
ArtPaper_PK.icc
Pro9890_9908_7890_7908_TexturedFine
ArtPaper_MK.icc
Enhanced Matte
Posterboard
51 mil
(1.3 mm)
Pro9890_9908_7890_7908_Enhanced
MattePosterBoard_PK.icc
Pro9890_9908_7890_7908_Enhanced
MattePosterBoard_MK.icc
* PK profiles are for Photo Black ink; MK profiles are for Matte Black ink.
197
198 | Specifications
Note: We recommend that you use genuine
Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the
“replace cartridge” indicator comes on. The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer.
For best printing results, use up a cartridge within six months of opening the package.
Printable Area
Default roll paper margins are 0.59 inch (15 mm) top and bottom, and
0.12 inch (3 mm) right and left. Using the menu system, you can set all the
margins to 15 mm or 3 mm, or set the top margin to 35 mm. See page 213
for details.
The borderless printing feature allows edge-to-edge printing on some media.
Ink Cartridges
Cartridge life 2 years from production date if unopened; within 6 months after opening package
Temperature (storage) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
(40 °C); installed or uninstalled
Capacity 700, 350, or 150 ml
Weight 150 ml: approximately 0.84 lb (381 g)
350 ml: approximately 1.46 lb (662 g)
700 ml: approximately 2.43 lb (1102 g)
198
199
Appendix B:
Using the
Optional Auto
Take-Up Reel
If you want to print multiple images on roll paper and have the printouts rolled up automatically, you can use the optional Auto Take-Up Reel
(Epson Stylus Pro 9890 only).
To install the Auto Take-Up Reel, follow the instructions in the manual that came with it.
You can wind your printed media either forward (with the printed surface outside), or backward (with the printed surface inside).
Note: Epson
Doubleweight or
Singleweight Matte paper should be wound forward.
Winding forward Winding backward
The table below describes the status of the Auto Take-Up Reel as indicated by the Sensor light.
Sensor light status Description
On Ready to use.
Flashing rapidly Operating
Flashing slowly Power-saving mode
Flashing very slowly The Auto Take-Up Reel has an error and stopped
working; check the installation and see page 187 for
additional solutions.
Off Turned off.
Sensor light
199
200 | Using the Optional Auto Take-Up Reel
WARNING: Make sure the Auto Take-Up Reel is installed properly and is turned off before loading paper. If it is installed incorrectly or operates unexpectedly, bodily injury may occur.
Loading Roll Paper Onto the Take-Up Reel
•
•
Before you load roll paper onto the take-up reel core, check the following:
Turn off the Auto Take-Up Reel to avoid injury.
Make sure that the leading edge of the roll paper is straight.
1. Plug in the power cord.
2. Make sure the printer is on and the Auto Take-up Reel icon appears on the LCD screen.
3. Make sure that the roll paper is loaded in the printer properly. For
4. Press the l button to select (Auto Cut Off).
5. Press the d button to feed the roll paper out of the printer.
Continue with the steps in the next section if you want to wind your prints
forward, or page 202 if you want to wind your prints backward.
200
Using the Optional Auto Take-Up Reel | 201
Winding Prints Forward
1. Tape the leading edge of the paper to the take-up reel core in three places.
Note: When printing on
Singleweight Matte Paper at least 24 inches wide, place the tensioner in the slack area to ensure good print quality.
2. Press the d button to feed the paper forward and create some slack.
3. Set the Manual switch on the Auto Take-Up Reel to Forward and hold it long enough to take up at least three turns of paper onto the reel.
Make sure adequate slack remains between the roll paper and the take-up reel.
201
202 | Using the Optional Auto Take-Up Reel
Winding Prints Backward
1. Wind the bottom of the roll paper around the back of the reel as shown below, then tape the leading edge of the paper to the reel in three places.
2. Press the d button to feed the paper forward and create some slack.
3. Set the Manual switch on the Auto Take-Up Reel to Backward to take up at least three turns of paper onto the reel. Make sure adequate slack remains between the roll paper and the take-up reel.
202
Using the Optional Auto Take-Up Reel | 203
WARNING: Do not touch the Auto Take-Up Reel while it is operating; doing so may result in injury.
Turn off the Auto Take-Up
Reel before removing the reel; if the reel operates unexpectedly, bodily injury may occur.
Printing Using the Auto Take-Up Reel
Once the Auto Take-Up Reel is installed and paper is attached to it, you can use it to take up your prints.
1. Set the Auto switch to Forward or Backward , depending on how you set up the paper.
2. Send a print job to the printer. The Auto Take-Up Reel takes up the roll paper 1/4 to 1/2 turn at a time.
3. When you are ready to remove your prints, set the Auto switch to Off.
4. Press the button on the printer to cut the paper.
203
204 | Using the Optional Auto Take-Up Reel
5. To remove your prints, turn the lever to unlock the reel, and then slide it left. Support the reel with one hand to keep it from falling.
6. Remove the take-up reel core from the paper stop on both ends of the reel.
Reversing the Paper Stops for a 2-inch Paper Reel Core
You can use a 2-inch roll paper core (after the paper is used up) in the auto take-up reel. First you need to reverse the paper stops.
3" 2"
1. Remove the paper stop from the drive unit by pinching the clips.
204
Using the Optional Auto Take-Up Reel | 205
2. Reverse the paper stop so that the smaller knob is on the outside. Then pinch the clip and reinstall the paper stop on the drive unit.
3. Remove the paper stop from the movable unit by pinching the knob.
205
206 | Using the Optional Auto Take-Up Reel
4. Reverse the paper stop so that the smaller knob is on the outside. Then pinch the knob and reinstall the paper stop on the movable unit.
Installing a Take-Up Reel Core
1. Make sure the lock lever is released. Then slide the movable paper stop all the way to the left.
206
Using the Optional Auto Take-Up Reel | 207
2. Slip one end of the take-up reel core over the paper stop on the drive unit.
3. Insert the paper stop on the movable unit into the other end of the core.
207
208 | Using the Optional Auto Take-Up Reel
4. Turn the lever to the front to lock the movable unit.
208
209
Appendix C:
Control Panel
This Appendix summarizes the functions of the control panel’s lights and buttons (below), describes the informational messages and icons you may see
on the LCD screen (see page 212), and lists the available menu settings (see
Control Panel Buttons and Lights
Paper light
Ink light
Paper feed up button
Black ink change button
Paper release (ePlaten) light and button
Power light and button
OK button
Menu button
Pause/reset light and button
LCD screen
Ink open button
Paper cut button
Paper feed down button
Left arrow or paper source button
Buttons
Button
P Power
Pause/reset r Menu l Paper Source
Description
Turns the printer on and off
Stops printing temporarily
Restarts printing when printing was paused
In menu mode, returns the printer to READY state
When held for 3 seconds, deletes the print job
Accesses the printer menus
Selects menus and settings within menu mode
During printing, enters the PRINTER STATUS menu
Selects the paper source ( sheet,
On, or roll/Auto Cut Off) roll/Auto Cut
Goes back to previous menu within menu mode
209
210 | Control Panel
Button d Paper feed Down Feeds the paper forward. Press and hold to feed paper faster.
When paper is unlocked, reduces paper suction
Changes setting parameters within menu mode u Paper feed Up
Description
Feeds the paper backward
When paper is unlocked, increases paper suction
Changes setting parameters within menu mode
OK Executes setting changes within the menu system
When held for 3 seconds when sheet is selected, ejects the sheet
When no paper is loaded, displays paper loading procedures on the LCD screen
When held for 3 seconds when the printer is drying ink, stops the ink drying process and ejects the paper
Black ink change Switches from Photo Black to Matte Black and
vice-versa. For more information, see page 157.
Ink open Opens the selected ink cover
Paper release or ePlaten
Locks or releases paper in the printer
Paper cut Cuts roll paper
210
Control Panel | 211
Lights
See “Checking Error Messages and Lights” on page 172 for instructions on
responding to problems indicated by the printer lights.
Light
P Power b Paper
B Ink
Pause/reset
Paper release or ePlaten
Description
On: printer is turned on
Flashing: printer is printing or shutting down
Off: printer is turned off
On: printer is paused, in Menu mode, or has an error
Off: printer is ready
On: no paper is loaded, paper is out, the selected paper source does not match the printer driver source, or the loaded paper is too thick for print head cleaning
Flashing: paper is jammed or not loaded straight
On: an ink cartridge is expended, not installed, or not compatible with the printer
Flashing: an ink cartridge is nearly expended
On: paper is released
Off: paper is locked in the printer
211
212 | Control Panel
LCD Screen Icons
Icon Description
Paper Source icons
Sheet
Roll paper with Auto Cut On
Roll paper with Auto Cut Off
Platen Gap icons
Widest
Wider
Wide
Narrow
Roll paper icons
Displays when a non-default ROLL PAPER MARGIN setting is
selected in the PRINTER SETUP menu; see page 213 for details
Displays when the ROLL PAPER COUNTER setting is turned on
in the PRINTER SETUP menu; see page 213 for details
Ink icons
Ink low (flashing)
Ink expended, cartridge error, or no cartridge (flashing)
Maintenance tank icons
Maintenance tank nearly full
Option Usage icons
Auto take-up reel available
Auto take-up reel installed but not available
SpectroProofer installed but not available
212
Control Panel | 213
Menu Setting Summary
Press the Menu button to enter menu mode and select the settings summarized here.
Menu setting
PRINTER SETUP menu
PLATEN GAP
Description
PAGE LINE
ROLL PAPER MARGIN
PAPER SIZE CHECK
Adjusts the distance from the print head to the
paper; see page 75 for details.
STANDARD for most printing
WIDE or WIDER if images are smeared
NARROW for thin paper
WIDEST for thick paper
Selects whether to print a cut off line between
pages on roll paper; see page 68 for details.
Selects the margins for roll papers.
DEFAULT (15 mm all around)
TOP/BOTTOM 15 mm (3 mm left/right)
TOP 35/BOTTOM 15 mm (3 mm left/right)
3 mm (all around)
15 mm (all around)
Selects whether the printer checks to see if the width of the loaded paper matches the width selected in your print job ( ON is recommended).
PAPER SKEW CHECK
REFRESH MARGIN
AUTO NOZZLE CHECK
Selects whether the printer alerts you if paper is not feeding straight by displaying PAPER SKEW on the LCD screen and stopping printing. If you select OFF , you do not receive an error even if the print job is out of range of the loaded paper.
Selects whether to automatically leave an extra margin area after borderless print jobs.
Selects whether to automatically check the print head nozzles periodically or before printing each print job.
PRINT NOZZLE PATTERN Selects whether to print a nozzle check pattern on every page or every 10 pages.
CHANGE BLACK INK Selects whether to use Photo Black or Matte
Black ink.
INITIALIZE SETTINGS Resets the PRINTER SETUP menu settings to their default settings.
213
214 | Control Panel
Menu setting
TEST PRINT menu
NOZZLE CHECK
Description
Prints a nozzle check pattern; see page 150 for
details.
STATUS SHEET
NETWORK STATUS
SHEET
JOB INFORMATION
CUSTOM PAPER
Prints a sheet showing the status of various
printer parts and settings; see page 146 for
details.
Prints a sheet showing the network settings; see the on-screen Network Guide for details.
Prints a sheet showing information about the last
10 print jobs.
Prints information about paper configurations you
have created; see page 81 for details.
MAINTENANCE menu
CUTTER ADJUSTMENT Adjusts the cutter position.
CUTTER REPLACEMENT Starts procedure to replace the paper cutter blade;
CLEANING Starts a print head cleaning cycle: either a normal cleaning, 2-color cleaning, or power cleaning; see
CLOCK SETTING Sets the printer date and time settings; see
PRINTER STATUS menu (see page 146 for details)
VERSION Displays the printer’s firmware version number.
INK LEVEL
MAINTENANCE TANK
JOB HISTORY
TOTAL PRINTS
Displays the status of the ink in the cartridges.
Displays the status of the maintenance tank or tanks.
Displays the approximate amount of ink and paper used in the last 10 print jobs.
Displays the total number of pages printed.
214
Control Panel | 215
Menu setting Description
PAPER SETUP menu (see page 57 for details)
ROLL PAPER REMAINING Sets up the automatic media tracking and identification system. When this setting is ON , you can also set the ROLL PAPER LENGTH and
ROLL LENGTH ALERT to keep track of the
remaining paper. See page 60 for details.
PAPER TYPE Selects the media type loaded in the printer:
Photo Paper
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
CUSTOM PAPER
NO PAPER SELECTED
CUSTOM PAPER Selects the number for each special paper configuration you set in the Custom Paper menu
CUSTOM PAPER menu (see page 81 for details)
PAPER TYPE Selects the media type that is closest to the paper you are using:
Photo Paper
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
PLATEN GAP Adjusts the distance from the print head to the paper.
STANDARD for most printing
WIDE or WIDER if images are smeared
NARROW for thin paper
WIDEST for thick paper
THICKNESS PATTERN
PAPER FEED ADJUST
DRYING TIME
Prints a thickness pattern so you can select a
THICKNESS NUMBER setting for head alignment.
Adjusts the amount of paper fed during printing to help eliminate banding (–0.70 to 0.70%). Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
Selects a drying time for ink to avoid smearing
(from 0 to 10 seconds).
215
216 | Control Panel
Menu setting
PAPER SUCTION
Description
Adjusts the suction pressure when printing on thin paper or backlight film.
STANDARD
–1 to –4
SET ROLL PAPER
TENSION
REMOVE SKEW Reduces paper skew.
HEAD ALIGNMENT menu (see page 152 for details)
PAPER THICKNESS
Raises the tension to prevent wrinkles when printing on cloth or thin paper.
STANDARD
HIGH
HIGHER
ALIGNMENT
Selects the paper type (Epson media) or thickness
(non-Epson media) for aligning the print head.
Selects and starts running print head alignment of various types.
NETWORK SETUP menu (see the on-screen Network Guide for details)
NETWORK SETUP Select to enable or disable network printing.
IP ADDRESS SETTING
IP, SM, DG SETTING
Select to set the IP address automatically or manually.
Enter the IP address settings, if selecting the address manually.
BONJOUR Select the Bonjour network settings, if necessary.
INIT NETWORK SETTING Returns the network settings to their default values.
OPTIONS SETUP menu
SpectroProofer
Take-up reel
Displays status of various parts of the
SpectroProofer and performs device alignment after the SpectroProofer is installed.
Displays the version of the Auto Take-up Reel installed (Pro 9890 only).
216
Index
A
Advanced Black and White Photo
Aligning print head, 152 to 153
Always spool RAW datatype setting,
Auto Cut setting
Auto Rotate setting, Windows, 119
Automatic Take-Up Reel, optional
B
Basket, paper
Black and white photos
Black ink mode, switching, 157
Borderless printing
Buttons, control panel, 19, 172,
217
C
Cable
Canceling print jobs
Cartridges, see Ink cartridges
Checking printer status, 145 to 147
Cleaning
Color management
Mac OS X, 93 to 94, 99 to 101,
Windows, 114 to 116, 123 to 125,
Control panel
aligning print head, 152 to 153
cleaning print head, 150 to 152
ink levels, checking, 145 to 146,
messages, 172 to 176 monitoring printer, 172 to 176
selecting paper type, 57 to 58
status check, printing, 145 to 146
Custom paper size
217
218 | Index
Custom Preset
Cut sheet paper
Cutter
D
Default settings, restoring, 158 to 159
Deleting print jobs
E
Electrical specifications, 190
Environmental specifications, 189
Epson
Preferred Limited Warranty Plan,
Error notification, Windows, 135
Ethernet port, 13, 18, 48, 190
F
218
G
H
High Speed Copies setting, 133
High Speed setting
I
Ink
Ink cartridges
checking status, 132, 145 to 147,
J
L
Language, control panel, 158 to 159
Layout
Lights, control panel, 19, 172,
Loading
M
Mac OS X
advanced media control settings,
black and white photos, 99 to 101
borderless printing, 86, 87 to 90
Media Type setting, 91, 104 to 105
Maintenance tank
Margins
Media tracking, setting up, 60
Index | 219
Media Type
Memory, requirements, 13 to 14
Menus
Printer Status, 52, 146 to 147, 214
Messages, control panel, 172 to 176
Mirror Image setting
Monitoring printer
N
Network
O
P
Page Line setting
Page Rendering Mode setting, 134
219
220 | Index
Paper
configuration settings, 81 to 83,
custom size, 87 to 90, 108, 117,
cut sheet, see Cut sheet paper
Epson, 55 to 57 handling, 55 to 83
removing from printer, 69 to 71
Paper basket
Paper Size setting
Paper Source setting
Paper Type, selecting on control panel, 57 to 58
Pause/reset light, 19, 172, 209 to 211
Pausing print jobs
220
Platen Gap setting
Power cleaning cycle, 151 to 152
Power light, 19, 172, 209 to 211
Preset
Print head
locking for transportation, 168
Print jobs
Print quality
Print speed, improving in Windows,
Printer
software, installing, 49 to 52
software, uninstalling, 187 to 188
Index | 221
Problems
inverted image, 181 margin, 181
nothing prints, 181 operational, 180 to 181
Q
R
Registering non-Epson media
Requirements, system, 13 to 14
Resolution
221
222 | Index
Roll paper
removing from printer, 69 to 71
Save Roll Paper setting, 97, 117
S
Safety
Save Roll Paper setting
Software
Specifications
ink cartridges, 198 paper, 191 to 198 printable area, 198
Speed and Progress utility, 132 to 135
Status Monitor
Stylus Pro 7890, paper basket,
Stylus Pro 9890, paper basket,
222
Super strong cleaning cycle, 159
T
Take-Up Reel, Auto, see Automatic
Take-Up Reel, optional
Transporting printer, 167 to 170
Trim lines, printing
U
UltraChrome K3 with Vivid Magenta ink cartridges, 154
Uninstalling software, 187 to 188
USB cable
User-defined paper size
Utility menu
W
Windows
basic print options, 109 to 111
black and white photos, 123 to 125
managing print jobs, 132 to 135
monitoring preferences, setting,
roll paper options, 116 to 119
user-defined paper size, 108, 117,
Index | 223
223
224 | Index
224
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Table of contents
- 1 Front Matter
- 3 FCC Compliance Statement
- 5 Contents
- 11 Introduction
- 11 Warnings, Cautions, Notes, and Tips
- 12 Options and Accessories
- 13 Where To Get Help
- 13 Macintosh System Requirements
- 14 Windows System Requirements
- 15 Important Safety Instructions
- 17 Ink Cartridge Safety Instructions
- 18 Printer Parts
- 18 Front
- 18 Back
- 19 Control Panel
- 19 LCD Screen
- 21 Chap 1-Setting Up the Printer
- 21 Unpacking and Assembling the Printer
- 22 Unpacking and Assembling the Stand
- 25 Unpacking the Printer and Mounting It on the Stand
- 27 Attaching the Paper Basket (Epson Stylus Pro 7890)
- 34 Attaching the Paper Basket (Epson Stylus Pro 9890)
- 42 Completing Setup and Connecting the Power Cord
- 46 Installing Ink
- 48 Connecting to Your System
- 49 Installing the Software for Macintosh
- 50 Installing the Software for Windows
- 52 Updating Your Printer Firmware
- 52 Checking the Current Firmware Version
- 53 Downloading and Updating the Firmware
- 54 Configuring the Printer’s Network Adapter
- 55 Chap 2-Handling Paper and Other Media
- 55 Selecting Media for Your Printer
- 56 Available Epson Special Media
- 56 Guidelines for Using Epson Media
- 57 Using Roll Paper
- 57 Roll Paper Guidelines
- 57 Selecting the Paper Type
- 60 Setting Up Automatic Media Tracking and Identification
- 61 Placing the Paper in the Printer
- 66 Loading the Paper for Printing
- 68 Cutting Paper Manually with the Built-in Cutter
- 68 Printing Trim Lines
- 69 Removing Paper from the Printer
- 72 Using Cut Sheet Paper
- 72 Loading Cut Sheets
- 74 Loading Heavy Sheets
- 75 Adjusting the Platen Gap for Thick or Thin Paper
- 76 Using the Paper Basket
- 76 Catching Printouts in Front of the Printer
- 78 Catching Printouts Under the Printer
- 80 Storing the Paper Basket
- 81 Optimizing the Settings for Your Paper
- 81 Creating Paper Configurations
- 83 Printing Your Paper Configurations
- 83 Selecting Paper Configurations
- 85 Chap 3-Printing With Epson Drivers for Mac OS X
- 86 Sizing Images for Borderless Printing on Roll Paper
- 87 Choosing Page Setup and Basic Print Options
- 93 Choosing Color Management Options
- 94 Choosing Advanced Media Control Options
- 96 Choosing Roll Paper Options
- 98 Controlling Borderless Image Expansion
- 99 Choosing Advanced Black and White Photo Settings
- 101 Creating a Custom Preset and Printing
- 103 Managing Print Jobs
- 104 Selecting the Correct Media Type Setting
- 107 Chap 4-Printing With Epson Drivers for Windows
- 108 Sizing Images for Borderless Printing on Roll Paper
- 109 Choosing Basic Print Options
- 111 Selecting the Correct Media Type Setting
- 114 Choosing Color Management Options
- 116 Choosing Roll Paper Options
- 119 Choosing Cut Sheet Paper Options
- 122 Choosing Page Layout Options
- 123 Choosing Advanced Black and White Photo Settings
- 125 Choosing Paper Configuration Options
- 129 Saving, Exporting, and Importing Custom Settings
- 129 Saving and Exporting a Custom Settings Group
- 130 Importing a Custom Settings Group
- 130 Loading a Pre-Defined Settings Group
- 131 Editing Printer Driver Settings
- 132 Managing Print Jobs
- 132 Using the Progress Meter
- 133 Optimizing Print Speed
- 135 Setting Monitoring Preferences
- 137 Chap 5-Managing Color With Profiles
- 137 Mac OS X Printing With a Color Profile
- 137 Setting Up Photoshop and Assigning a Profile
- 140 Selecting Print Settings and Printing
- 141 Windows Printing With a Color Profile
- 141 Setting Up Photoshop and Assigning a Profile
- 143 Selecting Print Settings and Printing
- 145 Chap 6-Maintaining and Transporting the Printer
- 145 Checking Printer Status
- 146 Printing Status Information
- 146 Viewing Status Information
- 147 Checking Printer Status From the Printer Driver
- 148 Checking and Cleaning the Print Head
- 148 Running the Nozzle Check and Head Cleaning Utilities
- 150 Checking and Cleaning the Print Head Using the Control Panel
- 150 Automatically Checking and Cleaning the Print Head
- 151 Running Cleaning Cycles
- 152 Aligning the Print Head
- 153 Replacing Ink Cartridges
- 157 Switching Black Ink Mode
- 157 Changing the Date and Time
- 158 Using Maintenance Mode
- 159 Replacing the Paper Cutter
- 159 Removing the Old Cutter
- 161 Installing the New Cutter
- 163 Replacing the Maintenance Tank
- 165 Cleaning the Printer
- 167 Transporting or Storing the Printer
- 167 Preparing the Printer for Shipment
- 169 Moving the Printer on the Stand
- 170 Setting Up the Printer After Transportation
- 171 Chap 7-Solving Problems
- 171 Diagnosing Problems
- 172 Checking Error Messages and Lights
- 176 Auto Take-Up Reel Error Messages
- 177 Improving Print Quality
- 180 Solving Operational Problems
- 181 Solving Miscellaneous Printing Problems
- 183 Solving Paper Problems
- 184 Fixing Paper Eject Problems
- 185 Clearing Paper Jams
- 187 Solving Problems With the Optional Auto Take-Up Reel
- 187 Uninstalling and Reinstalling the Printer Driver
- 187 Mac OS X
- 188 Windows
- 189 Appendix A: Specifications
- 189 Clearing Stored Print Information
- 189 Environmental
- 190 Electrical
- 190 Dimensions and Weight
- 190 Printer Interfaces
- 191 Safety Approvals
- 191 Media
- 191 Roll Paper
- 194 Cut Sheets
- 198 Printable Area
- 198 Ink Cartridges
- 199 Appendix B: Using the Optional Auto Take-Up Reel
- 200 Loading Roll Paper Onto the Take-Up Reel
- 201 Winding Prints Forward
- 202 Winding Prints Backward
- 203 Printing Using the Auto Take-Up Reel
- 204 Reversing the Paper Stops for a 2-inch Paper Reel Core
- 206 Installing a Take-Up Reel Core
- 209 Appendix C: Control Panel
- 209 Control Panel Buttons and Lights
- 209 Buttons
- 211 Lights
- 212 LCD Screen Icons
- 213 Menu Setting Summary
- 217 Index