CS1768 / CS1788

8-port USB DVI KVM Switch

CS1768 / CS1788

User Manual

www.aten.com

ii

CS1768 / CS1788 User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.


User Information

Online Registration

Be sure to register your product at our online support center:

International

North America http://support.aten.com

http://www.aten-usa.com/product_registration

Telephone Support

For telephone support, call this number:

International

China

Japan

Korea

North America

United Kingdom

886-2-8692-6959

86-10-5255-0110

81-3-5615-5811

82-2-467-6789

1-888-999-ATEN ext 4988

44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

iii


Package Contents

1 CS1768 / CS1788 8-port USB DVI KVM Switch with Rack Mounting Kit

2 Custom USB DVI-D KVM Cable Sets

1 Firmware Upgrade Cable

1 Power Adapter

1 Foot Pad Set (4 pcs)

1 User Instructions*

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

* Features may have been added to the CS1768 / CS1788 since this manual was printed. Please visit our website to download the most up-to-date version.

© Copyright 2011–2012 ATEN® International Co., Ltd.

Manual Part No. PAPE-0358-AT1G

Manual Date: 2012-07-04

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.

All other brand names and trademarks are the registered property of their respective owners.

iv


Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2. Hardware Setup

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installation Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Rack Mounting – Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Rack Mounting – Rear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Console Monitor Connection Options . . . . . . . . . . . . . . . . . . . . . . . . . 18

Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Two Stage Cascade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Three Stage Cascade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Multi-view Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Cable Connections for Multi-view Installation . . . . . . . . . . . . . . . . . . . 24

Multi-view Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Grouping Ports into “Vertical” Channels . . . . . . . . . . . . . . . . . . . . . . . 26

Channels Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 v


3. Basic Operation

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hot Plugging KVM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4. OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

F1: GOTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

F2: LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

F3: SET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

F5: SKP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

F6: BRC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

F7: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

F8: LOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

5. Hotkey Operation

Hotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Invoke Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Select the Active Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Invoking Auto Scan: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Skip Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Keyboard / Mouse Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Quick Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

OSD Hotkey Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Port OS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Restore Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Hotkey Buzzer Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Video DynaSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 vi


6. Keyboard Emulation

Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

7. The Firmware Management Utility

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Downloading the Firmware Upgrade Package . . . . . . . . . . . . . . . . . . 59

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

OSD Configuration Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

CS1768 / CS1788 Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Administrator Login Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Factory Default Hotkeys and Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 vii


About this Manual

This User Manual is provided to help you get the most from your CS1768 /

CS1788 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Introduction, introduces you to the CS1768 / CS1788 system. Its purpose, features and benefits are presented, and its front and back panel components are described.

Hardware Setup, describes how to set up your installation. The necessary steps for a basic single stage hookup, three-stage cascade, and multi-view installation are provided.

Basic Operation, explains the fundamental concepts involved in operating the CS1768 / CS1788.

OSD Operation, provides a complete description of the CS1768 / CS1788's

OSD (On Screen Display), and how to work with it.

Hotkey Operation, details all of the concepts and procedures involved in the

Hotkey operation of your CS1768 / CS1788 installation.

Keyboard Operation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.

The Firmware Upgrade Utility, explains how to use this utility to upgrade the CS1768 / CS1788's firmware with the latest available versions and perform an OSD configuration backup/restore.

An Appendix, provides specifications and other technical information regarding the CS1768 / CS1788.

viii


Conventions

This manual uses the following conventions:

Monospaced

[ ]

1.

♦

→

Indicates text that you should key in.

Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them:

[Ctrl+Alt].

Numbered lists represent procedures with sequential steps.

Bullet lists provide information, but do not involve sequential steps.

Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start

→

Run means to open the Start menu, and then select Run.

Indicates critical information.

Product Information

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International

North America http://www.aten.com

http://www.aten-usa.com

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This Page Intentionally Left Blank x

Chapter 1

Introduction

Overview

The CS1768 / CS1788 is a control unit that allows access and control of up to

8 computers from a single USB keyboard, USB mouse, and monitor (DVI or

VGA) console. The CS1768 supports Single Link DVI; the CS1788 supports

Dual Link DVI. The CS1768 / CS1788 can be cascaded to three levels – allowing up to 73 units to control up to 512 computers – all from the original single console. In addition the CS1768 / CS1788 features multi-view functionality, which enables the use of standard USB cables to stack up to four switches for dual, triple and quad-viewing in multiple-monitor installations where each computer is fitted with multiple video cards. Furthermore, the

CS1768 / CS1788 comes with ATEN’s Video DynaSync TM technology, which optimizes display resolution.

There are three convenient methods to access any computer connected to the installation: (1) using the pushbutton port selection switches located on each unit's front panel; (2) entering Hotkey combinations from the keyboard; and (3) selecting from menus provided by the on-screen display (OSD).

The CS1768 / CS1788 provides multimedia keyboard support and is audio enabled. Two microphones can provide audio input to each of the computers, and you can listen to the audio output of each computer on two sets of speakers

(on a one-at-a-time basis).Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routines, and no incompatibility problems. Since the CS1768 / CS1788 intercepts keyboard input directly, it works on multiple operating platforms (PC compatible, Mac, Sun, etc.).

Since a single console manages all of the computers on your installation, a

CS1768 / CS1788 KVM switch setup: (1) eliminates the expense of having to purchase a separate keyboard, monitor, and mouse for each computer; (2) saves all the space those extra components would take up; (3) saves on energy costs; and (4) eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another.

Note: The CS1768 / CS1788 offers two types of installation – 1) standalone/ cascade; and 2) multi-view – that require different cabling setups.

Therefore, the functions of both types are not available in one installation.

1


Features

One USB console controls eight Single Link DVI (CS1768) / Dual Link

DVI (CS1788) or VGA computers and two additional USB 2.0 devices

Supports both digital (DVI) and analog (VGA) video – mixed operation possible

Cascadable to three levels – control up to 512 computers

Multi-view feature – stack up to four CS1768 / CS1788 units and display video from up to four monitors (dual view / triple view / quad view)

2-port USB 2.0 hub built in

Fully compliant with the USB 2.0 specification

Computer selection via front panel pushbuttons, hotkeys, and multilingual on-screen display (OSD)

Independent switching of KVM and USB focus

Broadcast mode – allows you to send commands from the console to all computers to perform operations simultaneously.

OSD Backup/Restore feature – enables the administrator to back up the switch’s configuration and user profile information

Firmware upgradable

DVI digital and analog monitor support – fully compliant with the DVI specifications

Video DynaSync

TM – exclusive ATEN technology eliminates boot-up display problems and optimizes resolution when switching between ports

Superior video quality – 1920 x 1200 (Single Link DVI – CS1768) / 2560 x 1600 (Dual Link DVI – CS1788); 2048 x 1536 (VGA); DDC2B

Supports widescreen resolutions

Audio enabled – full bass response provides a rich experience for 2.1 channel surround sound systems

Console audio ports on front panel for easy access

Auto Scan Mode for monitoring all computers

HDCP compatible

Multiplatform support – Windows, Linux, Mac*, Sun*

2

1. Introduction

Console mouse port emulation/bypass feature supports most mouse drivers and multifunction mice

Complete keyboard emulation for error-free booting

Mac/Sun keyboard support and emulation**

Multilingual OSD supports English, German, Japanese, Traditional

Chinese, Simplified Chinese, Spanish, Russian, and French

Multilingual keyboard mapping – supports English (US), English (UK),

French, German, Japanese, Korean, Traditional Chinese, and Spanish

Note: 1. For PC compatible computers. Mac and Sun computers must use

the USB cable connections (see Cables, page 5).

2. PC keyboard combinations emulate Mac/Sun keyboards; Mac/

Sun keyboard work only with their own computers

3


Requirements

Console

A DVI compatible monitor capable of the highest possible resolution that you will be using on any computer in the installation

Note: For multi-view installations, multiple monitors are required. See

Multi-view Installation, page 24, for details.

A VGA, SVGA, XGA, SXGA or multisync monitor capable of the highest resolution that you will be using on any computer in the installation

(optional)

A USB mouse

A USB keyboard

Microphone and speakers (optional)

Computers

The following equipment must be available on each computer:

A DVI card

Note: 1. The quality of the display is affected by the quality of the DVI display card. For best results, we recommend you purchase a high quality product.

2. For multi-view installations, the computers require multiple DVI

cards. See Multi-view Installation, page 24, for details.

A VGA, SVGA, XGA, SXGA or multisync card (optional)

Type A USB port

Microphone and speaker ports (optional)

Note: The VGA monitor and VGA card are supported by the CS1768 /

CS1788, but are both optional. Refer to Console Monitor Connection

Options, page 18 for more information on console and computer

equipment installation.

4

1. Introduction

Cables

Only custom USB DVI KVM cable sets, which are specifically designed to work with this switch, may be used to link to the computers. Two cable sets are provided with this package.

Note: The quality of the display is affected by the quality and length of the cables. If you need additional cable sets, please contact your dealer to purchase the appropriate ones for your switch.

Type

USB DVI-D Single

Link

USB DVI-I Single

Link

USB DVI-D Dual

Link

Length

1.8 m

3.0 m

5.0 m

1.8 m

3.0 m

1.8 m

3.0 m

5.0 m

Part Number

2L-7D02U

2L-7D03U

2L-7D05U

2L-7D02UI

2L-7D03UI

2L-7D02UD

2L-7D03UD

2L-7D05UD

USB DVI-I Single Link for CS1768 / USB DVI-D Dual Link for CS1788

For multi-view installations, standard USB Type A to USB Type B cables and standard DVI cables are also required.

5


Operating Systems

Windows

Linux

UNIX

Novell

Mac

OS

RedHat

SuSE

Debian

Ubuntu

AIX

FreeBSD

Sun

Netware

Version

2000 / XP / 2003 / 2008 / Vista / 7

9.0 and higher

10 / 11.1 and higher

3.1 / 4.0

7.04 / 7.10

4.3 and higher

5.5 and higher

Solaris 8 and higher

6.0 and higher

OS 9 to 10.6 (Snow Leopard)

Note: 1. Supports Linux Kernel 2.6 and higher.

2. The CS1768 / CS1788 has a built-in USB 2.0 hub, and does not support PCs or operating systems that do not support USB 2.0.

6

1. Introduction

Components

Front View

1 & 2

K/M RESET

3 4 5 6 7

No.

1

2

Component Description

Port Selection

Pushbuttons

For manual port selection (see Port Selection, page 30, also):

Press a port selection pushbutton for longer than two seconds to bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port.

Press a pushbutton for less than two seconds to bring the KVM and audio focus to the computer attached to its corresponding port.

Press pushbuttons 1 and 2 simultaneously for 2 seconds to start

Auto Scan Mode. See Auto Scan Mode, page 49, for details.

Press pushbuttons 7 and 8 simultaneously for 2 seconds to perform

a keyboard and mouse reset. See Keyboard / Mouse Reset, page 51, also

Port LEDs The Port LEDs are built into the Port Selection Switches. The upper ones are the KVM Port LEDs; the lower ones are the

USB LEDs:

KVM

Lights DIM ORANGE to indicate that the computer attached to the corresponding port is up and running (On Line).

Flashes to indicate that Firmware Upgrade mode is in effect.

Changes to BRIGHT ORANGE to indicate that the computer attached to its corresponding port is the one that has the KVM focus

(Selected).

Flashes to indicate that the computer attached to its corresponding port is being accessed under Auto Scan mode.

USB

Lights GREEN to indicate that the computer attached to its corresponding port is the one that has access to the USB peripherals.

7


No.

3

4

5

6

7

Component

Firmware

Upgrade

Recovery

Switch

Description

During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position. If a firmware upgrade operation does not complete successfully, this switch is used to perform a firmware upgrade recovery.

See Firmware Upgrade Recovery, page 64, for details.

Audio Ports The cables from your main speakers and main microphone plug in here. The speakers and microphone plugged in here have priority over those in the rear panel.

USB 2.0 Hub USB 2.0 peripherals (printers, scanners, etc.) can plug into this port (this may require an extra power adapter).

Note: USB 2.0 function is available on the first level only.

Reset Switch Pressing this switch performs a system reset. When the system is reset, the switch beeps, and the port LEDs flash in succession until the reset is complete. After the reset is complete you can login again.

Note: This switch is recessed and must be pushed with a small object, such as the end of a paper clip or a ballpoint pen.

Power LED Lights to indicate that the switch is powered up and ready to operate.

8

1. Introduction

Rear View

1 2 3

4 5 6

No.

1

2

3

4

5

6

Component

Power Jack

USB 2.0 Hub

Description

The power adapter cable plugs in here.

USB 2.0 peripherals (printers, scanners, etc.) can plug into this port (this may require an extra power adapter).

Note: USB 2.0 function is available on the first level only.

Firmware Upgrade

Port

Grounding Terminal

The firmware upgrade cable that transfers the firmware upgrade data from the administrator's computer to the CS1768 / CS1788 plugs into this RJ-

11 connector.

The grounding wire used to ground the CS1768 /

CS1788 attaches here.

Console Port Section The cables from your console DVI and/or VGA monitor, USB keyboard, USB mouse, speakers, and microphone plug in here. Each connector is marked with an appropriate icon to indicate itself.

KVM Port Sections The cables that link the switch to your computers plug in here. Each KVM port section is comprised of a microphone jack, speaker jack(s), USB type B socket and a DVI-I connector.

9


This Page Intentionally Left Blank

10

Chapter 2

Hardware Setup

Overview

For convenience and flexibility that allows mixing multiple platforms, the

CS1768 / CS1788 design utilizes custom USB DVI KVM cables that serve as intermediaries between the switch and the connected computers (refer to the installation diagram on page 17).

A separate custom USB DVI KVM cable is required for each computer

connection. The custom KVM cables are listed under Cables, on page 5.

Consult your dealer to find out which custom KVM cables best fit your needs.

Installation Types

The CS1768 / CS1788 offers two types of installation – 1) standalone/cascade; and 2) multi-view – that require different cabling setups. Therefore, the functions of both types are not available in one installation. See the following sections in this chapter for details about the different cabling requirements.

Before You Begin

1. Important safety information regarding the placement of this

device is provided on page 67. Please review it before

proceeding.

2. Make sure that power to all devices that you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

11


Stacking and Rack Mounting

The CS1768 / CS1788 can be stacked on the desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method.

Note: 1. Allow at least 5.1 cm on each side for adequate ventilation and

12.7 cm at the rear for power cord and cable clearance.

2. The standard rack mounting kit does not include screws or cage nuts.

If you need additional screws or cage nuts, contact your rack dealer.

Stacking

The CS1768 / CS1788 can be placed on any level surface that can safely support its weight and the weight of the attached cables. Make sure that the surface is clean and free of any materials that can block the exhaust vents or otherwise interfere with normal operation of the switch.

To place the CS1768 / CS1788, or to stack units if you are cascading them, remove the backing material from the bottom of the rubber feet that came with this package, and stick them onto the bottom panel at the corners, as shown in the diagram, below:

12

2. Hardware Setup

Rack Mounting – Front

1. Remove the screws from the left and right sides of the switch (2 screws total) near the front of the switch.

2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the front of the unit.

(Continues on next page.)

13


(Continued from previous page.)

3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the front of the rack.

14

2. Hardware Setup

Rack Mounting – Rear

1. Remove 1 screw each from the left and right sides of the switch (2 screws total) near the rear of the unit.

2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the rear of the unit.


15



3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the rear of the rack.

16

2. Hardware Setup

Single Stage Installation

To set up your single stage CS1768 / CS1788 installation, refer to the

installation diagram on page 19 (the numbers in the diagrams correspond to the

steps, below), and do the following:

1. Plug your USB keyboard and USB mouse into the USB console ports located on the unit’s rear panel.

2. Depending on your console monitor’s interface, connect your monitor

using one of the following methods (see Console Monitor Connection

Options, page 18), and power on:

a) One DVI monitor (DVI-I) – plug your DVI console monitor into the

DVI console port located on the unit’s rear panel; b) One DVI (DVI-D + VGA) monitor – plug your dual-interface console monitor into both the DVI and VGA console ports; c) Two Monitors (1 x DVI; 1 x VGA) – plug your DVI monitor into the

DVI console port, and plug your VGA monitor into the VGA console port.

Note: The CS1768 / CS1788 supports DVI, VGA, and dual interface monitors, but only one video signal (DVI or VGA) can be displayed at a time – the signal will display on either the DVI monitor or the

VGA monitor, depending on the OSD settings. See SET

COMPUTER VIDEO INPUT, page 42 for details about setting the

correct video input and output for your video requirements.

3. Plug your main microphone and speakers into the console microphone and speaker jacks located on the unit’s front panel. The microphone and speakers plugged into this panel have priority over those in the rear panel.

4. Plug your secondary microphone and speakers into the console audio ports located on the unit’s rear panel.

5. Using the custom USB DVI KVM cable set provided with this package, plug the DVI connector into any available DVI socket in the KVM port section of the switch, then plug the accompanying USB and audio connectors into their corresponding USB, microphone, and speaker sockets.

Note: Verify that all the plugs are in the same KVM Port sockets (all in

Port 1, all in Port 2, etc.).

17


6. At the other end of the cable, plug the USB, video, microphone, and speaker cables into their respective ports on the computer.

7. Plug your USB peripherals into the type A sockets in the USB hub section.

8. Plug the power adapter that came with your switch into an AC power source, then plug power adapter cable into the switch’s Power Jack.

9. Turn on the power to the computers.

Console Monitor Connection Options

2a. One DVI Monitor (DVI-I connector)

2a

DVI-I

2b. One DVI Monitor (DVI-D + VGA connectors)

2b

DVI-D +

VGA

2c. Two Monitors (1 x DVI; 1 x VGA)

2c

DVI

VGA

18

2. Hardware Setup

1

8

Single Stage Installation Diagram

4

2

VGA or

DVI

7

3

7

5

USB DVI

KVM Cable Set

USB DVI

KVM Cable Set

6

19


Two Stage Cascade

To control even more computers, additional CS1768 / CS1788 units can be cascaded from the KVM ports of the First Stage unit. The cascaded CS1768 /

CS1788s that connect back to the First Stage unit are considered Second Stage units. As many as 64 computers can be controlled in a complete two stage installation. A table showing the relation between the number of computers and

the number of units needed to control them is provided on page 71.

To set up a two stage installation, refer to the Two Stage Installation diagram on the next page as you do the following:

1. Make sure that power to all the devices you will be connecting up, including all preexisting devices on the installation, have been turned off.

2. Use a custom USB DVI KVM cable set (see Cables, page 5) to connect

any available KVM Port on the First Stage unit to the Console ports of the

Second Stage unit.

Note: Plug the USB Type B connector into the upper USB port in the

Console section (they are both marked with a similar icon to remind you of the correct USB port).

3. Using another custom USB DVI KVM cable set (provided with this package), plug the DVI connector into any available DVI socket in the

KVM port section of the switch, then plug the accompanying USB Type

A, microphone and speaker connectors into their corresponding USB, microphone, and speaker sockets.

Note: Verify that all the plugs are in the same KVM Port sockets (all in

Port 1, all in Port 2, etc.), and that each socket is marked with an appropriate icon to indicate itself.

4. At the other end of the cable, plug the USB Type B, video, microphone, and speaker cables into their respective ports on the computer.

5. Repeat steps 3 and 4 for any other computers you are connecting up.

6. For each Second Stage unit, plug the power adapter cable into its Power

Jack, then plug the power adapter into an AC source.

7. Plug the First Stage unit's power adapter cable into its Power Jack, then plug the power adapter into an AC source.


20

2. Hardware Setup

8. Turn on the power to all the computers.

Note: The Power On sequence requires that all Second Stage units be powered on first. After all the Second Stage units have been powered on, then the First Stage unit must be powered on next. After the Second and First stage units have been powered on, the computers can be powered on.

Two Stage Installation Diagram

USB DVI

KVM Cable Set

21


Three Stage Cascade

The procedures for setting up a three stage installation are essentially the same as for a two stage installation. With a three stage setup, as many as 512 computers can be controlled in a complete installation. A table showing the relation between the number of computers and the number of switches needed

to control them is provided on page 71.

Once you have finished cabling up (see Two Stage Cascade, page 20 if

necessary), power up according to the following sequence:

1. For each Third Stage unit, plug the power adapter cable into the switch's

Power Jack; plug the power adapter into an AC source.

2. For each Second Stage unit, plug the power adapter cable into the switch's

Power Jack; plug the power adapter into an AC source.

3. Plug the First Stage unit's power adapter cable into its Power Jack, then plug the power adapter into an AC source.

4. Turn on the power to all the computers.

Note: The Power On sequence requires that all Third Stage units be powered on first. After they are all on, the Second Stage units must be powered on next. After all the Second Stage units are on, the First

Stage unit must be powered on. Only after all the switches have been powered on in this sequence, can the computers be powered on.

22

Three Stage Installation Diagram

2. Hardware Setup

USB DVI

KVM Cable Set

USB DVI

KVM Cable Set

23


Multi-view Installation

The CS1768 / CS1788’s multi-view feature allows you to stack two, three or four units in a dual/triple/quad-view installation to control up to seven computers at once. This installation requires different cabling than the standard cascade and offers an extra level of switching flexibility for multiple-monitor installations where each computer is fitted with multiple video cards.

Cable Connections for Multi-view Installation

To set up your multi-view installation, refer to the installation diagram on the next page (the numbers in the diagrams correspond to the steps, below), and do the following:

1. Use a standard USB Type A-to-USB Type B cable to connect the Port 8

USB Type A port on the first stage unit to the USB Type B port in the

Console section of the second switch.

Note: Port 8 is reserved to connect the units in a multi-view installation, so up to seven computers can be attached, using KVM ports 1–7.

2. Use DVI cables to connect the DVI KVM port on the second CS1768 /

CS1788 unit to the second video-in port on the computers.

Note: Only DVI video cables are necessary – the other ports in the KVM section are not required in this installation.

3. Connect a display to the console section of the second switch.

4. Repeat steps 1–3 for any additional units, up to a total of four switches.

5. Connect the cables for the first switch. See Single Stage Installation, page 17 for full details. All video, audio and peripheral devices must be

connected to the first switch.

6. Power up the CS1768 / CS1788 units, starting with the first switch, and then power on the computers.

24

2. Hardware Setup

Multi-view Installation Diagram

5

5

5

USB Type A to

Type B cables

1

2

3

4

Third / Fourth

Stage Units

Computers with

2/3/4 video inputs

First Switch

DVI cables

Second Switch

25


Grouping Ports into “Vertical” Channels

Once the cables have been connected and multi-view mode has been selected in the OSD, the CS1768 / CS1788 auto-detects the channels and viewing modes.Users can then assign them a channel number as the port name (the channels are represented by the vertical columns in the diagram below). So, all the Port 1s become Channel 1, all the Port 2s become Channel 2, ... , and all the

Port 7s become Channel 7. The ports will all be switched at the same time, channel by channel.

Depending on the number of stages in your stack, a CS1768 / CS1788 installation offers dual view (two stages), triple view (three stages) and quad view (four stages) scenarios. For reference purposes, the example shows a four-stage installation with quad view functionality.

Note: Only one video signal (DVI or VGA) can be displayed at a time, depending on the configuration of the CS1768 / CS1788 unit on the first switch.

26

Channels Diagram

Ch7 Ch6

2. Hardware Setup

First

Switch

Second

Switch

Third

Switch

Ch1

Fourth

Switch

27



28

Chapter 3

Basic Operation

Hot Plugging

The CS1768 / CS1788 supports hot plugging – components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, the procedures described below must be followed:

Hot Plugging KVM Ports

In order for the OSD menus to correspond to KVM port changes, you must manually reconfigure the OSD to reflect the new port information. See the F3

SET (page 37) and F4 ADM (page 39), functions for details.

Note: If the computer's operating system does not support hot plugging, this function may not work properly.

Hot Plugging Console Ports

The keyboard, monitor, and mouse can all be hot plugged. When hot plugging the mouse:

You may unplug and replug the mouse (to reset the mouse, for example), as long as you use the same mouse.

If you plug in a different mouse, all the computers on the installation must be shut down for 10 seconds, then restarted following the power up

sequence described under Steps 6, 7, and 8 under Two Stage Cascade, page 20

Note: If, after hot plugging there is no response to keyboard and/or mouse input, perform a Keyboard and Mouse Reset by simultaneously pressing the 1 and 2 front panel port LEDs.

29


Port Selection

The CS1768 / CS1788 provides three port selection methods to access the computers on the installation: Manual, an OSD (on-screen display) menu

system, and Hotkeys. See Chapter 4, OSD Operation and Chapter 5, Hotkey

Operation for more information.

Manual Port Switching

Use the front panel pushbutton switches to manually switch to a port.

Port ID Numbering

Each port on a CS1768 / CS1788 installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying

the Port ID that the computer is connected to – either with the OSD (see OSD

Operation, page 33), or with the Hotkey port selection method (see Hotkey

Operation, page 47).

A computer attached to a master unit has a two digit Port ID (from 01–08 for the CS1768 / CS1788) that corresponds to the KVM port number that it is connected to.

A computer attached to a slave unit has a four digit Port ID.

The first two digits represent the KVM port number on the master and the second two digits represent the KVM port number on the slave unit that the computer is connected to. For example, a Port ID of 02–08 would refer to a computer that is connected to KVM port 8 of a slave unit that links back to KVM port 2 of the master unit.

30

3. Basic Operation

Powering Off and Restarting

If it becomes necessary to power off a CS1768 / CS1788, do the following before restarting it:

1. Unplug the CS1768 / CS1788 from its power source.

2. Shut down all the computers that are attached to it.

Note: Unplug the power cords of any computers that have the Keyboard

Power On function. Otherwise, the CS1768 / CS1788 will still receive power from the computers.

3. Wait 10 seconds, then plug the CS1768 / CS1788 back in.

4. Power on the computers.

Note: If there are stations cascaded down from the master CS1768 / CS1788, all the cascaded stations and the computers attached to them must be shut down as well.

31



32

Chapter 4

OSD Operation

OSD Overview

The on-screen display (OSD) is a mouse and keyboard enabled, menu driven method to handle computer control and switching operations. All procedures start from the OSD main screen.

OSD Login

The OSD incorporates a two level (administrator / user) password system.

Before the OSD main screen displays, a login screen appears requiring a password. If this is the first time that the OSD is used, or if the password function has not been set, simply press [Enter]. The OSD main screen displays in administrator mode. In this mode, you have administrator privileges, with access to all administrator and user functions, and can set up operations

(including password authorization) as you like. If the password function has been set, you must provide an appropriate administrator/user password in order to access the OSD.

OSD Hotkey

You can display the OSD on the console monitor while also viewing the display of any port on the CS1768 / CS1788 by pressing the [Scroll Lock] key twice.

Note: You can optionally change the OSD hotkey to the Ctrl key, in which case you would press [Ctrl] twice (see OSD Hotkey, page 37). With this method, you must press the same [Ctrl] key.

33


OSD Main Screen

When you invoke the OSD, a screen similar to the one below appears:

Note: 1. The diagram depicts the administrator's main screen. The user main screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by users.

2. The OSD always starts in list view, with the highlight bar at the same position it was in the last time it was closed.

3. Only the ports that have been set accessible by the administrator for the current logged in user are visible (see SET ACCESSIBLE PORTS, page 39, for details).

4. If the port list is collapsed, click on a switch number, or move the highlight bar to it then press the right arrow key to expand the list.

Similarly, to collapse a switch’s port list, click on the switch number, or move the highlight bar to it then press the left arrow key to collapse the list.

OSD Main Screen Headings

PN

QV

NAME

This column lists the port ID numbers for all the KVM ports on the installation. The simplest method to access a particular computer is move the highlight bar to it, then press Enter.

If a port has selected for quick view scanning (see Set Quick View Ports, page 41), an arrowhead displays in this column.

The computers that are powered on and are online have a sun symbol in this column.

If a port has been given a name (see Edit Port Names, page 40), its name appears in this column.

34

4. OSD Operation

OSD Navigation

To dismiss the menu, and deactivate OSD, click the X at the upper right corner of the OSD window; or press [Esc].

To log out, click F8 at the top of the main screen, or press [F8].

To move up or down through the list one line at a time, click the up and down triangle symbols (ST) or use the up and down arrow keys. If there are more list entries than what can appear on the main screen, the screen will scroll.

To move up or down through the list one screen at a time, click the up and down arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys. If there are more list entries than what can appear on the main screen, the screen will scroll.

To activate a port, double-click it, or move the highlight bar to it then press

[Enter].

After executing any action, you automatically go back to the menu one level above.

OSD Functions

OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make

OSD setting adjustments.

To access an OSD function:

1. Either click a function key field at the top of the main screen, or press a function key on the keyboard.

2. In the submenus that appear make your choice either by double-clicking it, or moving the highlight bar to it, then pressing [Enter].

3. Press [Esc] to return to the previous menu level.

35


F1: GOTO

Clicking the F1 field or pressing [F1] activates the GOTO function. GOTO allows you to switch directly to a port either by keying in the port's Name, or its Port ID.

To use the name method, key in 1; key in the port's Name; then press

[Enter] to switch KVM, Audio and USB focus; or [Spacebar] to switch

KVM and Audio only.

To use the port ID method, key in 2; key in the Port ID; then press [Enter] to switch KVM, Audio and USB focus; or [Spacebar] to switch KVM and

Audio only.

Note: You can key in a partial name or port ID. In that case, the screen will show all the computers that the user has View rights to (see SET

ACCESSIBLE PORTS, page 39), that match the name or port ID

pattern, regardless of the current list settings (see F2 LIST, page 36, for

details).

To return to the OSD main screen without making a choice, press [Esc].

F2: LIST

This function lets you broaden or narrow the scope of which ports the OSD displays on the main screen. The submenu choices and their meanings are given in the table below.

ALL

Choice Meaning

Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user.

QUICK VIEW Lists only the ports that have been selected as quick view ports (see

SET QUICK VIEW PORTS, page 41).

POWERED ON Lists only the ports that have their attached computers powered on.

QUICK VIEW +

POWERED ON

Lists only the ports that have been selected as quick view ports (see

SET QUICK VIEW PORTS, page 41), and that have their attached computers powered on.

Move the highlight bar to the choice you want, then press [Enter]. An icon appears before the choice to indicate that it is the currently selected one.

36

4. OSD Operation

F3: SET

This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login.

To change a setting:

1. Double-click it; or move the highlight bar to it, then press [Enter].

2. After you select an item, a submenu with further choices appears. To make a selection, either double-click it; or move the highlight bar to it, then press [Enter]. An icon appears before the selected choice to indicate which one it is. The settings are explained in the following table:

Setting

OSD HOTKEY

PORT ID

DISPLAY

POSITION

PORT ID

DISPLAY

DURATION

PORT ID

DISPLAY

MODE

SCAN

DURATION

Function

Selects which hotkey activates the OSD function:

[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

Since the [Ctrl] key combination may conflict with programs running on the computers, the default is the [Scroll Lock] combination.

Allows each user to customize the position where the port ID appears on the screen. The default is the upper left corner, but users can choose to have it appear anywhere on the screen.

Use the mouse or the arrow keys plus Pg Up, Pg Dn, Home, End, and 5 (on the numeric keypad with Num Lock off), to position the port ID display, then double-click or press [Enter] to lock the position and return to the Set submenu.

Determines how long a port ID displays on the monitor after a port change has taken place. The choices are: 3 Seconds and Always

Off.

Selects how the port ID is displayed: the port number plus the port name (PORT NUMBER + PORT NAME) (default); the port number alone (PORT NUMBER); or the port name alone (PORT NAME).

Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan mode (see F7 SCAN,

page 44). Key in a value from 1–255 seconds, then press [Enter].

Default is 5 seconds; a setting of 0 disables the SCAN function.


37



Setting

SCAN–SKIP

MODE

SCREEN

BLANKER

HOTKEY

COMMAND

MODE

HOTKEY

OSD

LANGUAGE

Function

Selects which computers will be accessed under skip mode (see

F5 SKP, page 43), and Auto Scan mode (see F7 SCAN, page 44.

Choices are:

ALL - All the ports which have been set accessible (see SET

ACCESSIBLE PORTS, page 39);

QUICK VIEW - Only those ports which have been set accessible and have been selected as quick view ports (see SET QUICK

VIEW PORTS, page 41);

POWERED ON - Only those ports which have been set accessible and are powered on;

QUICK VIEW + POWERED ON - Only those ports which have been set accessible and have been selected as quick view ports and are powered on. The default is ALL.

Note: The quick view choices only show up on the administrator's screen, since only he has Quick View setting rights (see SET

QUICK VIEW PORTS, page 41, for details).

If there is no input from the console for the amount of time set with this function, the screen is blanked. Key in a value from 1–30 minutes, then press [Enter]. The default setting of 0 disables this function.

Enables / disables the hotkey command function in case a conflict with programs running on the computers occurs.

Sets the keyboard shortcut for invoking Hotkey Mode (see page 47). Choices are: NUM LOCK + - (minus) (default), and

CTRL + F12.

Sets the language used in the OSD. Choices are: English (default),

German, Japanese, Simplified Chinese and Traditional Chinese.

38

4. OSD Operation

F4: ADM

F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press

[Enter].

After you select an item, a submenu with further choices to select from appears.

Double-click an item, or move the highlight bar to it then press [Enter]. An icon appears before the selected item so that you know which one it is. The settings are explained in the following table:

Setting

SET USER

LOGIN

SET

ACCESSIBLE

PORTS

Function

This function is used to set usernames and passwords for the administrator and users:

1. Usernames and passwords for one administrator and four users can be set.

2. After you select the administrator field or one of the user fields, a screen that allows you to key in the username and password appears. Usernames and passwords can be from 1 to 16 characters long and can consist of any combination of letters and numbers (A–Z, 0–9) and some additional keys (* ( ) + : - , ?

. / space).

3. For each individual, key in the username and password, confirm the password, then press [Enter].

4. To modify or delete a previous username and/or password, use the backspace key to erase individual letters or numbers. Press

[Enter] when done.

Note: Usernames and passwords are not case sensitive.

Usernames are displayed in capital letters in the OSD.

This function allows the administrator to define user access to the computers on the installation on a port-by-port basis.

For each user, select the target port; then press the [Spacebar] to cycle through the choices: F (full access), V (view only), or blank.

Repeat until all access rights have been set, then press [Enter].

The default is F for all users on all ports.

Note:

A blank setting means that no access rights are granted. The port will not show up on the user's LIST on the main screen.

The administrator always has full access to all ports.


39



Setting

SET LOGOUT

TIMEOUT

EDIT PORT

NAMES

RESTORE

DEFAULT

VALUES

Function

If there is no input from the console for the amount of time set with this function, the user is automatically logged out. A login is necessary before the console can be used again.

This enables other users to gain access to the computers when the original user is no longer accessing them, but has forgotten to log out. To set the timeout value, key in a number from 1–180 minutes, then press [Enter]. The default setting of 0 disables this function.

To help remember which computer is attached to a particular port, every port can be given a name. This function allows the administrator to create, modify, or delete port names.

To edit a port name:

1. Click the port, or use the navigation keys to move the highlight bar to it, then press [Enter].

2. Key in the new port name, or modify/delete the old one. The maximum number of characters allowed for the port name is 12.

Legal characters include:

All alpha characters: A–Z

All numeric characters: 0–9

* ( ) + : - , ? . /

Case does not matter; the OSD displays the port name in all capitals no matter how they were keyed in.

3. When you have finished editing, press [Enter] to have the change take effect. To abort the change, press [Esc].

This function is used to undo all changes and return the setup to

the original factory default settings (See Factory Default Hotkeys

and Settings, page 74) except for the port name list, username and

password information, which are saved.

This function clears the port name list.

CLEAR THE

NAME LIST

ACTIVATE

BEEPER

Choices are Y (on), or N (off). When activated, the beeper sounds whenever a port is changed; when activating the Auto Scan

function (see F7 SCAN, page 44); or an invalid entry is made on an

OSD menu. The default is Y.


40

4. OSD Operation


Setting

SET QUICK

VIEW PORTS

SET

OPERATING

SYSTEM

FIRMWARE

UPGRADE

KEYBOARD

LANGUAGE

Function

This function lets the administrator select which ports to include as quick view ports.

To select/deselect a port as a quick view port, double-click the port, or use the navigation keys to move the highlight bar to it, then press [Spacebar].

When a port has been selected as a quick view port, an icon displays in the QV column of the LIST on the main screen. When a port is deselected, the icon disappears.

If one of the quick view options is chosen for the LIST view (see

F2 LIST, page 36), only a port that has been selected here

will display on the list.

If one of the quick view options is chosen for auto-scanning

(see SCAN/SKIP MODE, page 38), only a port that has been selected here will be auto-scanned.

The default has no ports selected for quick view.

This function allows the administrator to define the operating system for the computer connected to each KVM port. The default is WIN (PC compatible).

To set the port operating system:

1. From the list, select the port for which you wish to set the computer's operating system.

2. Set the operating system by pressing [Spacebar] to cycle through WIN, MAC, SUN, or OTHER .

3. Press [Esc] to exit. The operating system you selected is assigned to the KVM port.

In order to upgrade the CS1768 / CS1788 firmware (see page 59),

you must first enable Firmware Upgrade mode with this setting.

When you bring up this menu, the current firmware version levels are displayed. Select Y to enable Firmware Upgrade mode, or N to leave this menu without enabling it.

Sets the language for the computer keyboard attached to the KVM port. To select a keyboard language, double-click it, or use the navigation keys to move the highlight bar to it, then press [Enter].

Choices are: AUTO (default), ENGLISH (US), ENGLISH (UK),

GERMAN (GER.), GERMAN (SWISS), FRENCH, JAPANESE,

KOREAN, RUSSIAN, SPANISH, TRADITIONAL CHINESE, and

SIMPLIFIED CHINESE.


41



Setting

SET

COMPUTER

VIDEO INPUT

SET CONSOLE

VIDEO OUTPUT

MOUSE

EMULATION

ACTIVATE Multiview

OSD CONFIG

BACKUP /

RESTORE

Function

Sets the video signal for each KVM port for the computers attached to the CS1768 / CS1788.

Options are:

DVI-A

DVI-D

Sets the console video output. If the computer attached to the

CS1768 / CS1788 is VGA output, this can be set to display on either the VGA or the DVI console monitor.

Options are:

DVI-A to VGA – select this option if you have one DVI monitor with a DVI-D plus VGA connector, or if you have two monitors (1 x DVI, 1 x VGA)

DVI-A to DVI-I – select this option if you have one DVI monitor with a DVI-I connector

Note: In a cascade installation or if you are using a VGA-to-DVI adapter in your installation, select DVI-A to DVI-I

Enables / disable mouse emulation function.

Note: Supported in the first level of an installation only.

Enables multi-view mode for dual, triple or quad viewing in multiplemonitor installations where each computer is fitted with multiple

video cards. See Multi-view Installation, page 24, for full details.

Note: multi-view mode must be enabled on the OSD before the cables are connected.

Enters OSD Configuration Backup / Restore mode. The Firmware

Management Utility lets you backup the current OSD configuration of the CS1768 / CS1788, and restore it when necessary. Storing the

OSD configuration settings is useful when deploying more than one

installation that uses the same settings. See OSD Configuration

Backup/Restore, page 65, for full details.

42

4. OSD Operation

F5: SKP

Clicking the F5 field or pressing [F5] invokes Skip (SKP) mode. This function enables you to easily skip backward or forward – switching the console focus from the currently active computer port to the previous or next accessible one.

The selection of computers available for skip mode switching is made with

the Scan–Skip mode setting under the F3: SET function (see page 37).

When you are in skip mode: press [

←

] to skip to the previous accessible port on the list press [

→ ]

to skip to the next accessible port on the list press [

↑

] to skip to the next accessible port. If the next accessible port has cascaded a switch, then it skips to the first accessible port of that switch press [

↓

] to skip to the previous accessible port. If the previous accessible port has cascaded a switch, then it skips to the last accessible port of that switch

Note: When you skip, you only skip to the previous or next accessible computer that is in the Scan–Skip mode selection (page 38).

If a port has been selected for Scan–Skip mode, when the focus switches to that port a left/right triangle symbol appears before its port ID display.

When the port ID with the triangle symbol displays, the background screen is blank.

While skip mode is in effect, the console will not function normally. You must exit skip mode in order to regain control of the console.

When the selected port displays, skip mode is automatically disabled.

To exit skip mode, press [Spacebar] or [Esc].

F6: BRC

F6 is an administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) mode. When this function is in effect, commands sent from the console are broadcast to to all available computers on the installation.

This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.

43


While BRC mode is in effect, a speaker symbol appears before the port ID display of the port that currently has the console focus. When the port ID with the speaker symbol displays, the background screen is blank.

While BRC mode is in effect, the mouse will not function normally. You must exit BRC mode in order to regain control of the mouse.

To exit BRC mode, invoke the OSD (with the OSD hotkey), then click the

F6 field, or press [F6], to turn BRC mode off.

When BRC mode is in effect, the Scroll Lock LED flashes. It stops flashing and reverts to normal status when you exit BRC.

F7: SCAN

Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself.

The selection of computers to be included for auto-scanning is made with the Scan–Skip mode setting under the F3: SET function (see page 38).

The amount of time that each port displays for is set with the Scan

Duration setting under the F3: SET function (see page 37). When you want to stop at a particular location, press the [Spacebar] to stop scanning.

If the scanning stops on an empty port, or one where the computer is attached but is powered Off, the monitor screen will be blank, and the mouse and keyboard will have no effect. After the Scan Duration time is up, the scan function will move on to the next port.

As each computer is accessed, an S appears in front of the port ID display to indicate that it is being accessed under Auto Scan mode. When the port

ID with the symbol displays, the background screen is blank.

While Auto Scan mode is in effect, the console will not function normally.

You must exit Auto Scan mode in order to regain control of the console.

While you are in Auto Scan mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P, or with a left-

click of the mouse. See Invoking Auto Scan, page 49, for details.

To exit Auto Scan mode, press the [Spacebar] or [Esc].

44

4. OSD Operation

F8: LOUT

Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] when you are at the main screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.

Note: 1. When you reenter the OSD after logging out, the screen stays blank except for the OSD main screen. You must input your username and password before you can continue.

2. If you reenter the OSD after logging out, and immediately use [Esc] to deactivate the OSD without having selected a port from the OSD menu, a null port message displays on the screen. The OSD hotkey will bring up the main OSD screen.

45



46

Chapter 5

Hotkey Operation

Hotkey Port Control

Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The CS1768 / CS1788 provides the following hotkey port control features:

Selecting the Active Port

Auto Scan Mode Switching

Skip Mode Switching

Computer Keyboard / Mouse Reset

Enable / Disable Mouse Emulation

The following settings can also be controlled in Hotkey mode:

Setting the Beeper

Setting the Quick Hotkey

Setting the OSD Hotkey

Setting the Port Operating System

Restoring the OSD Default Values

Invoke Hotkey Mode

All hotkey operations begin by invoking Hotkey mode. There are two possible keystroke sequences used to invoke Hotkey mode, though only one can be operational at any given time:

Number Lock and Minus Keys

1. Hold down the Num Lock key;

2. Press and release the minus key;

3. Release the Num Lock key:

[Num Lock] + [-]

47


Control and F12 Keys

1. Hold down the Ctrl key;

2. Press and release the F12 key;

3. Release the Ctrl key:

[Ctrl] + [F12]

When Hotkey mode is active:

A command line appears on the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background, and displays the subsequent hotkey information that you key in.

Ordinary keyboard and mouse functions are suspended – only hotkey compliant keystrokes (described in the sections that follow), can be input.

Pressing [Esc] exits Hotkey mode.

Select the Active Port

Each KVM port is assigned a port ID (see Port ID Numbering, page 30). You

can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to. To access a computer using hotkeys:

1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.

2. Key in the port ID.

The port ID numbers display on the command line as you key them in. If you make a mistake, use [Backspace] to erase the wrong number.

3. Press [Enter].

After you press [Enter], the KVM focus switches to the designated computer and you automatically exit hotkey mode.

Note: In hotkey mode, KVM focus will not switch to a port if an invalid switch or port number is entered. The hotkey command line will continue to display on the screen until you enter a valid switch and port number combination, or exit hotkey mode.

48

5. Hotkey Operation

Auto Scan Mode

Auto Scan automatically switches, at regular intervals, among all the KVM ports that have been set as accessible under Scan–Skip Mode, so that their

activity can be monitored automatically. See Scan–Skip Mode on page 38 for

more information.

Invoking Auto Scan:

To start Auto Scan, key in the following Hotkey combination:


2. Press [A]. After you press A, then [Enter], you automatically exit hotkey mode, and enter Auto Scan mode.

While you are in Auto Scan mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse. During the time that auto-scanning is paused, the command line displays: Auto Scan: Paused.

Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you resume scanning, you start from where you left off. If, on the other hand, you exited and restarted, scanning would start over from the very first computer on the installation.

To resume Auto Scanning, press any key or left-click. Scanning continues from where it left off.

While Auto Scan mode is in effect, ordinary keyboard and mouse functions are suspended – only Auto Scan mode compliant keystrokes and mouse clicks can be input. You must exit Auto Scan mode in order to regain normal control of the console.

3. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto-scanning stops when you exit Auto Scan mode.

49


Skip Mode

This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches after a fixed interval.

To invoke Skip mode, key in the following hotkey combination:


2. Key in [Arrow]

Where [Arrow] refers to one of the arrow keys. After you press an arrow, you automatically exit hotkey mode and enter Skip mode where you can switch ports as follows:

←

Skips to the previous accessible port. (See Scan/Skip Mode,

page 38, for information regarding accessible ports.)

→

Skips to the next accessible port.

↑

Skips to the next accessible port. If the next accessible port has cascaded a switch, then it skips to the first accessible port of that switch.

↓

Skips to the previous accessible port. If the previous accessible port has cascaded a switch, then it skips to the last accessible port of that switch.

Once you are in Skip mode, you can keep on skipping by pressing the arrow keys. You don't have to use the [Num Lock] + [-] combination again.

While Skip mode is in effect, ordinary keyboard and mouse functions are suspended – only Skip mode compliant keystrokes can be input.

You must exit Skip mode in order to regain normal control of the console.

3. To exit Skip mode, press [Esc] or [Spacebar].

50

5. Hotkey Operation

Keyboard / Mouse Reset

If the keyboard or mouse cease to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer. To perform a computer keyboard / mouse reset, key in the following hotkey combination:


2. Press [F5].

After you press [F5] you automatically exit Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port. If you fail to regain keyboard / mouse control on the computer after pressing [F5], perform

a console keyboard and mouse reset. For more information see Port LEDs, page 7.

Hotkey Beeper Control

The beeper (see Activate Beeper, page 40) can be hotkey toggled on and off.

To toggle the beeper, key in the following hotkey combination:


2. Press [B].

After you press [B], the beeper toggles on or off. The command line displays

Beeper On or Beeper Off for one second; then the message disappears and you automatically exit hotkey mode.

51


Quick Hotkey Control

The Quick Hotkey (see HOTKEY, page 38) can be toggled between

[Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey:


2. Press [H].

After you press [H], the command line displays HOTKEY HAS BEEN

CHANGED for one second; then the message disappears and you automatically exit Hotkey mode.

OSD Hotkey Control

The OSD Hotkey (see OSD HOTKEY, page 37) can be toggled between [Scroll

Lock], [Scroll Lock] and [Ctrl], [Ctrl]. To toggle the OSD Hotkey, key in the following hotkey combination:


2. Press [T].

After you press [T], the command line displays HOTKEY HAS BEEN

CHANGED for one second; then the message disappears and you automatically exit Hotkey mode.

52

5. Hotkey Operation

Port OS Control

A port’s operating system can be changed to match that of the computer attached to the port. To change a port’s operating system, key in the following hotkey combination:


2. Key in [Function], where [Function] refers to one of the function keys in the following table:

Key

F1

F2

F3

Description

Sets the Port OS to Windows

Sets the Port OS to Mac

Sets the Port OS to Sun

After pressing a function key you automatically exit Hotkey mode.

Restore Default Values

This administrator only hotkey restores the CS1768 / CS1788 default values.

See “Factory Default Hotkeys and Settings” on page 74. To restore the default

values, key in the following hotkey combination:


2. Press [R].

3. Press [Enter].

After you press [Enter], the command line displays RESET TO DEFAULT

SETTING for three seconds; then the message disappears and you automatically exit Hotkey mode.

USB Reset

If the USB loses focus and needs to be reset, do the following:

1. Invoke HSM (see page 47).

2. Press and release [F5].

53


Hotkey Buzzer Control

The Buzzer can be enabled or disabled. The default setting is enabled. To disable the Buzzer, do the following:

1. Invoke HSM (see page 47

).

2. Press and release [B].

This procedure is a toggle. Repeat to enable.

Restore Default Settings

To reset the CS1768 / CS1788 to its default hotkey settings, do the following:

1. Invoke HSM (see page 47).

2. Press [R] [Enter].

See Factory Default Hotkeys and Settings, page 74

Video DynaSync

Video DynaSync is ATEN’s exclusive technology that eliminates boot-up display problems and optimizes resolution when switching between ports. To invoke Video DynaSync, do the following:

1. Invoke HSM (see page 47)

2. Press [D].

Note: If the monitor is disconnected and reconnected, the CS1768 /

CS1788 re-executes Video DynaSync.

Mouse Emulation Control

The default setting is enabled. To disable, do the following:

1. Invoke HSM (see page 47

).

2. Press [M].

This procedure is a toggle. Repeat to enable.

54

5. Hotkey Operation

HSM Summary Table

After invoking HSM (see page 47), key in one of the following keys to perform

the corresponding function:

Key

[PN] [Enter]

[PN] [K] [Enter]

[PN] [U] [Enter]

[A] [Enter]

[A] [n] [Enter]

[H]

[T]

[F1]

[F2]

[F3]

[F5]

[B]

[R] [Enter]

[D]

[M]

[

← ]

Function

Switches KVM, Audio, and USB focus directly to the computer that corresponds to that port ID. (PN = port number)

Switches KVM focus only directly to the computer that corresponds to that port ID. (PN = port number)

Switches USB focus only directly to the computer that corresponds to that port ID. (PN = port number)

Note: This hotkey functions on the first level of an installation only.

Starts Auto Scan. The KVM focus cycles from port to port at the default 5-second intervals

Starts Auto Scan at n-second intervals (n = 1–255 seconds)

Toggles between the default ([Num Lock] [-]) and alternate

([Ctrl] [F12]) HSM invocation keys.

Toggles between the default ([Scroll Lock] [Scroll Lock]) and alternate ([Ctrl] [Ctrl]) Port Switching keys.

Sets the port OS to Windows.

Sets the port OS to Mac.

Sets the port OS to Sun.

Performs a keyboard / mouse reset on the target computer.

Enables/Disables the buzzer.

Resets the hotkey settings to their default status. See

Factory Default Hotkeys and Settings, page 74.

Invokes Video DynaSync, ATEN’s exclusive technology that eliminates boot-up display problems and optimizes resolution when switching between ports.

Enables/Disables mouse emulation.

Skips to the previous computer on the list, in skip mode.

55


Key

[

→ ]

[

↑ ]

[

↓ ]

[ESC] or

[Spacebar]

Function

Skips to the next computer on the list, in skip mode.

Skips to the next accessible port. If the next accessible port has cascaded a switch, then it skips to the first accessible port of that switch, in skip mode.

Skips to the previous accessible port. If the previous accessible port has cascaded a switch, then it skips to the last accessible port of that switch, in skip mode.

Exits hotkey setting mode.

56

Chapter 6

Keyboard Emulation

Mac Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Mac keyboard. The emulation mappings are listed in the table below.

PC Keyboard

[Shift]

[Ctrl]

Mac Keyboard

Shift

Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt]

[Print Screen]

[Scroll Lock]

[Enter]

[Backspace]

[Insert]

[Ctrl]

Alt

F13

F14

=

Return

Delete

Help

F15

Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.

57


Sun Keyboard

The PC compatible (101/104 key) keyboard can emulate the functions of the

Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.

PC Keyboard

[Ctrl] [T]

[Ctrl] [F2]

[Ctrl] [F3]

[Ctrl] [F4]

[Ctrl] [F5]

[Ctrl] [F6]

[Ctrl] [F7]

[Ctrl] [F8]

[Ctrl] [F9]

[Ctrl] [F10]

[Ctrl] [1]

Sun Keyboard

Stop

Again

Props

Undo

Front

Copy

Open

Paste

Find

Cut

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Ctrl] [H]

-

+

Help

Compose

Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.

58

Chapter 7

The Firmware Management Utility

Introduction

The purpose of the Windows-based Firmware Management Utility is to provide an automated process for upgrading all CS1768 / CS1788 switches in an installation. The program comes as part of a Firmware Upgrade Package that is specific for each device.

As new firmware versions become available, new firmware upgrade packages are posted on our website. Check the website regularly to find the latest information and packages.

Downloading the Firmware Upgrade Package

To download the firmware upgrade package:

1. From a computer that is not part of your KVM installation go to our website and choose the model name that relates to your device. A list of available firmware upgrade packages appears.

2. Choose the firmware upgrade package that you wish to install (usually the most recent) and download it to your computer.

59


Preparation

To prepare for the firmware upgrade, do the following:

1. Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch.

2. Shut down all the computers on the KVM installation.

3. From your KVM switch console, login to the OSD as the administrator

(see p. 33) and select the F4 ADM function.

4. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to

invoke Firmware Upgrade mode (see p. 41.)

60

7. The Firmware Management Utility

Starting the Upgrade

To upgrade the firmware:

1. Run the downloaded firmware upgrade package file either by doubleclicking the file icon, or by opening a command line and entering the full path to it.

The Firmware Upgrade Utility welcome screen appears:

Note: The screens shown in this section are for reference only. The wording and layout of the actual screens put up by the Firmware

Upgrade Utility may vary slightly from these examples.

2. Read and Agree to the License Agreement (enable the I Agree radio button).

3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The devices capable of being upgraded are listed in the Device

List panel:

61


4. Click Next to perform the upgrade.

If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to continue or cancel.

62

If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.

As the upgrade proceeds, status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.


Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the procedure was successful.

Click Finish to close the Firmware Upgrade Utility.

Upgrade Failed

If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully. See the next section, Firmware Upgrade

Recovery, for how to proceed.

63


Firmware Upgrade Recovery

There are three conditions that call for firmware upgrade recovery:

When a firmware upgrade is manually aborted.

When the mainboard firmware upgrade fails.

When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the following:

1. Power off the switch.

2. Connect the Firmware Upgrade Cable to its Firmware Upgrade Port.

3. Slide the Firmware Upgrade Recovery Switch to the Recover position.

4. Power the switch back on and repeat the upgrade procedure.

5. After the switch has been successfully upgraded, power it off, and slide the

Firmware Upgrade Recovery Switch back to the Normal position.

6. If the switch is one of the cascaded switches, plug it back into the installation.

7. Power the switch back on.

64


OSD Configuration Backup/Restore

The Firmware Management Utility lets you backup the current OSD configuration of the CS1768 / CS1788, and restore it when necessary. Storing the OSD configuration settings is useful when deploying more than one installation that uses the same settings.

Backup

Follow these steps to store a backup file to a local computer:

1. Make sure your computer is connected to the CS1768 / CS1788.

See Preparation, page 60, and follow steps 1–3.

2. When you have selected the F4 ADM function, scroll down to OSD

CONFIG BACKUP / RESTORE. Press [Enter], then press [Y] to invoke

OSD Config Backup / Restore mode.

3. Run the Firmware Management Utility. In the dialog box, choose OSD

Configuration Backup/Restore, then click Next.

4. In the window that appears, click Connect Device.

5. In the Password field, key in a password for the file.

Note: Setting a password is optional. If you do not set one, the file can be restored without specifying a password.

6. Click Backup.

7. When the browser asks what you want to do with the file, select Save to

disk, then save it in a convenient location.

65


Restore

Follow these steps to restore a backup file from a local computer:

1. Do steps 1 to 3 of the previous section. See Backup, page 65.

2. Click Restore to recover an OSD configuration stored in the local computer. If you have previously set a password for this feature, enter the password in the provided field before clicking Restore. A confirmation window appears; click Yes to proceed.

3. Browse for the OSD configuration file you want to use and click Restore.

Make sure the backup file is in the local computer.

4. A confirmation window appears when the restore process is done and successful. Click OK to close it.

66

Appendix

Safety Instructions

General

Read all of these instructions. Save them for future reference.

Follow all warnings and instructions marked on the device.

Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.

Do not use the device near water.

Do not place the device near, or over, radiators or heat registers.

The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against overheating, these openings must never be blocked or covered.

The device should never be placed on a soft surface (bed, sofa, rug, etc.) as this will block its ventilation openings. Likewise, the device should not be placed in a built in enclosure unless adequate ventilation has been provided.

Never spill liquid of any kind on the device.

Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

The device is designed for IT power distribution systems with 230V phase-to-phase voltage.

To prevent damage to your installation it is important that all devices are properly grounded.

The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.

Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.

67


If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).

Position system cables and power cables carefully; Be sure that nothing rests on any cables.

Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.

Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.

If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.

The power cord or plug has become damaged or frayed.

Liquid has been spilled into the device.

The device has been exposed to rain or water.

The device has been dropped, or the cabinet has been damaged.

The device exhibits a distinct change in performance, indicating a need for service.

The device does not operate normally when the operating instructions are followed.

Only adjust those controls that are covered in the operating instructions.

Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.

Do not connect the RJ-11 connector marked “UPGRADE” to a public telecommunication network.

68

Appendix

Rack Mounting

Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

Always load the rack from the bottom up, and load the heaviest item in the rack first.

Make sure that the rack is level and stable before extending a device from the rack.

Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.

After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.

Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch circuit rating.

Make sure that all equipment used on the rack – including power strips and other electrical connectors – is properly grounded.

Ensure that proper airflow is provided to devices in the rack.

Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer.

Do not step on or stand on any device when servicing other devices in a rack.

Caution: Slide/rail (LCD KVM) mounted equipment is not to be used as a shelf or a work space.

69


Technical Support

International

For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com

For telephone support, see Telephone Support, page iii:

North America

Email Support

Online

Technical

Support

Troubleshooting

Documentation

Software Updates

Telephone Support [email protected]

http://www.aten-usa.com/support

1-888-999-ATEN ext 4988

When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating system, revision level, expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help.

70

Appendix

CS1768 / CS1788 Connection Tables

The following tables indicate the relationship between the number of units and the number of computers that they control:

12

13

14

15

8

9

10

11

16

17

18

19

6

7

4

5

MVs Computers MVs Computers MVs Computers MVs Computers

1 1 - 8 20 134 - 141 39 267 - 274 58 400 - 407

2

3

8 -15

15 - 22

21

22

141 - 148

148 - 155

40

41

274 - 281

281 - 288

59

60

407 - 414

414 - 421

22 - 29

29 - 36

36 - 43

43 - 50

23

24

25

26

155 - 162

162 - 169

169 - 176

176 - 183

42

43

44

45

288 - 295

295 - 302

302 - 309

309 - 316

61

62

63

64

421 - 428

428 - 435

435 - 442

442 - 449

50 - 57

57 - 64

64 - 71

71 - 78

78 - 85

85 - 92

92 - 99

99 - 106

106 - 113

113 - 120

120 - 127

127 - 134

27

28

29

30

31

32

33

34

35

36

37

38

183 - 190

190 - 197

197 - 204

204 - 211

211 - 218

218 - 225

225 - 232

232 - 239

239 - 246

246 - 253

253 - 260

260 - 267

46

47

48

49

50

51

52

53

54

55

56

57

316 - 323

323 - 330

330 - 337

337 - 344

344 - 351

351 - 358

358 - 365

365 - 372

372 - 379

379 - 386

386 - 393

393 - 400

65

66

67

68

69

70

71

72

73

449 - 456

456 - 463

463 - 470

470 - 477

477 - 484

484 - 491

491 - 498

498 - 505

505 - 512

71


Specifications

Function

Computer

Connections

Direct

Max.

Port Selection

Connectors Console

Ports

KB

Video

KVM

Ports

CS1768

8

512 (via Cascade)

CS1788

OSD, Hotkey, Pushbutton

1 x USB Type A Female (Black)

Mouse

Speakers

Mic.

KB / Mouse

Video

Speakers

Mic.

1 x HDB-15 Female (Blue) / 1 x DVI-I Female (white)

1 x USB Type A F (Black)

2 x Mini Stereo Jack F (Green; 1 x front panel, 1 x rear panel)

2 x Mini Stereo Jack F (Pink; 1 x front panel; 1 x rear panel)

8 x USB Type B Female (White)

8 x DVI-I Female (White)

8 x Mini Stereo Jack Female (Green)

8 x Mini Stereo Jack Female (Pink)

Switches

LEDs

Emulation

Video

Scan Interval

Environment

Physical

Properties

F/W Upgrade

Power

USB 2.0 Hub

Port Selection

Reset

F/W Upgrade

USB Link on Line / Selected

Power

Keyboard / Mouse

Digital

Analog

Power Consumption

Operating Temp.

Storage Temp

Humidity

Housing

Weight

Dimensions

(L x W x H)

1 x RJ11 Female (Black)

1 x DC Jack

2 x USB Type A Female (White; 1 x front panel, 1 x rear panel)

8 x Pushbutton

1 x Semi-recessed Pushbutton

1 x Slide Switch

8 (Green)

8 (Orange)

1 (Dark Green)

USB

DVI Single Link: 1920 x 1200 DVI Dual Link: 2560 x 1600

2048 x 1536 (VGA); DDC2B

1–255 Seconds (Default: 5 secs)

DC 5.3 V; 6.36 W

0–50ºC

-20–60ºC

0–80% RH, Non-condensing

Metal

2.80 kg

43.72 x 16.11 x 4.40 cm

72

Appendix

Administrator Login Failure

If you are unable to perform an Administrator login (because the username/ password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure:

1. Power off the CS1768 / CS1788 and remove its housing.

2. Short the jumper labeled J30.

3. Power on the switch.

4. When the front panel LEDs flash, power off the switch.

5. Remove the jumper cap from J30.

6. Close the housing and start the CS1768 / CS1788 back up.

After you start back up, you can use the default login procedure (see OSD

Login, page 33) to login.

73


Factory Default Hotkeys and Settings

Setting

Port Switching (Default / Alternate)

Invoking HSM

Auto Scan Interval

Mouse Emulation

Port Switching Keys (On / Off)

Buzzer

Video DynaSync

Hotkey

[T]

[H]

[A] [Enter]

[M]

[X] [Enter]

[B]

[D]

Default

[Scroll Lock] [Scroll Lock]

[Number Lock] [-]

5 seconds

Enabled

Enabled

Enabled

Enabled

Limited Warranty

IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID

FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK,

OR ITS DOCUMENTATION.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.

The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions, or update. For further inquiries, please contact your direct vendor.

74

A

Activate Beeper 40

ADM 39

Auto Scanning 44

Invoking Auto Scan 49

Pausing Auto Scan 49

Scan Duration 37

Stopping 49

B

Beeper

Activate 40

Control 51

Hotkey Control 51

,

52

BRC 43

Broadcast Mode 43

C

Clear the Name List 40

Components 7

Computer Connection Tables 71

D

desktop mounting 12

E

Edit Port Names 40

F

F1: GOTO 36

F2: LIST 36

F3: SET 37

F4: ADM 39

F5: SKP 43

F6: BRC 43

F7: SCAN 44

F8: LOUT 45

Firmware upgrade

OSD setting 41 port 60 recovery 64

G

GOTO 36

H

Hot Plugging 29

Console Ports 29

KVM ports 29

Hotkey

Beeper Control 51

,

52

Command Mode 38

OSD 37

Selecting the Active Port 48

Hotkey Mode exiting 48 invoking 47

Hotkey Port Control 47

I

Installation single stage 17 two stage 20 three stage 22 multi-view 24

Invoking Hotkey Mode 47

K

Keyboard Emulation

Mac 57

Sun 58

L

LIST 36

Logout 45

Logout Timeout 40

LOUT 45

Index


M

mounting desktop 12 rack 12

O

Online

Registration iii

OSD

Backup / Restore 63

Functions 35

Hotkey 33

,

37

Logout 45

Main Screen 33

,

34

Main Screen Headings 34

Navigation 35

Overview 33

Password 33

P

Password 33

Pause 44

Port ID

Display Duration 37

Display Mode 37

Display Position 37

Numbering 30

Port Names 40

Port Selection 30

Manual 30 ports quick view 41 set operating system 41

Powering Off and Restarting 31

Q

quick view ports 41

R

Rack Mounting

Safety information 69 rack mounting 12 front 13 rear 15

Requirements

Operating Systems 6

OS Support 6

Restore Default Values 40

RoHS ii

S

Safety Instructions

General 67

Rack Mounting 69

SCAN 44

Scan Duration 37

SCAN/SKIP MODE 38

Screen Blanker 38

Selecting the Active Port 48

SET 37

Accessible Ports 39

Logout Timeout 40

Quick View Ports 41

SJ/T 11364-2006 ii

Skip Mode 43

,

50

Specifications 72 stacking 12

T

Technical Support 70

Telephone support iii

Timeout 40

Two Stage Installation 20

U

User Notice iii

No results