Heat & Glo Campfire Owner's Manual


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Heat & Glo Campfire Owner's Manual | Manualzz

Owner’s Manual

Installation and Operation

MODELS:

NATURAL GAS PROPANE

CFL-18NG-C CFL-18LP-C

CFL-24NG-C CFL-24LP-C

CFL-30NG-C CFL-30LP-C

CFL-24NG-IPI CFL-24LP-IPI

CAUTION

• Important operating and maintenance instructions included.

DO NOT DISCARD THIS MANUAL

• Read, understand and follow these instructions for safe installation and operation.

• Leave this manual with party responsible for use and operation.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death.

• Do not store or use gasoline or other flam

-

mable vapors and liquids in the vicinity of this or any other appliance.

• What to do if you smell gas

- Do not try to light any appliance.

- Do not touch any electrical switch. Do not use any phone in your building.

- Immediately call your gas supplier from a neighbor’s phone. Follow the gas suppli

-

er’s instructions.

- If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

T

WARNING

HOT SURFACES !

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as fireplace.

• Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other flammable materials.

• Keep clothing, furniture, draperies and other flammable materials away.

Installation and service of this appliance should be performed by qualified personnel. Hearth &

Home Technologies recommends

NFI certified professionals.

Note: The use of a thermostat is prohibited in vented log installations.

In the Commonwealth of Massachusetts:

• Installation must be performed by a licensed plumber or gas fitter.

• The chimney flue damper, when used with gas logs, will be welded open or completely removed.

• A CO detector shall be installed in the room where the appliance is installed.

WARNING: This product and the fuels used to operate this product (liquid propane or natural gas), and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the State of California to cause cancer and reproductive harm. For more information go to: www.

P65Warnings.ca.gov.

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 1

Read this manual before installing or operating this appliance.

Please retain this owner’s manual for future reference.

Congratulations

Congratulations on selecting a Hearth & Home Technologies gas fireplace, an elegant and clean alternative to wood burning fireplaces. The gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency.

This owner’s manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.

The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control systems.

As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

Your new Hearth & Home Technologies gas fireplace will give you years of durable use and trouble-free enjoyment.

Welcome to the Hearth & Home Technologies family of fireplace products!

Homeowner Reference Information

We recommend that you record the following pertinent information about your appliance.

Model Name: ___________________________________________ Date purchased/installed: __________________

Serial Number: __________________________________________ Location on appliance: ____________________

Dealership purchased from: _______________________________ Dealer Phone: __________________________

Notes: _______________________________________________________________________________________

_____________________________________________________________________________________________

Listing Label Information/Location

The model information regarding your specific appliance can be found on the rating plate usually located in the control area of the appliance.

Type of Gas

Gas Information

Hearth & Home Technologies

7571 215th Street West, Lakeville, MN 55044

((

Not for with solid

Ne doit pas utilise avec un combustible

Type of Gas (Sorte Gaz) ::

N TURAL GAS

This in appliance must the USA installed in

CAN/CGA B149 with local codes. (Installer any; if l’appareil selon not, follow selon les codes ou

Z223.1

reglements

CAN/CGA-B149.)

ANSI Z21XX-XXXX · · CSA

Minimum Permissible Gas for Purposes Adjustment.

Approved Minimum (De Acceptable 0.0 in w.c.

(Po. d’eau)

Maximum Pressure (Pression)

Maximum Manifold Pressure (Pression)

0.0 in w.c.

(Po. d’eau) in w.c.

(Po. d’eau)

Minimum Manifold Pressure (Pression) in w.c.

(Po. d’eau)

Total Electrical Requirements: 000Vac, 00Hz., less than Amperes MADE USA

MAX.

MIN.

BTUH:

INPUT BTUH:

ORIFICE SIZE:

0-0000

00,000

0000-0000FT.

00,000

00,000

#XXXXX

Serial

(Serie):

Model Number

Serial Number

2 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

Table of Contents

1 Introduction

A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4

B. BTU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

C. High Altitude Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 Getting Started

A. Inspect Appliance and Components . . . . . . . . . . . . . . . . . .

7

B. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7

3 Operating Guidelines and Maintenance Instructions

A. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 10

B. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

4 Troubleshooting

A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . .

13

B. IntelliFire ® Ignition System . . . . . . . . . . . . . . . . . . . . . . . . 15

5 Reference Materials

A. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . .

22

C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24

 = Contains updated information.

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 3

1

Introduction

A. Appliance Certification

MODELS: CFL-18NG/LP-C, CFL-24NG/LP-C,

CFL-30NG/LP-C, CFL-24NG/LP-IPI

LABORATORY: Underwriters Laboratories, Inc. (UL)

TYPE: Decorative Gas Appliances for Installation in

Solid-Fuel Burning Fireplaces

STANDARD: ANSI Z21.60b-2004 CSA 2.26b-2004

These gas log sets have been tested and listed in the U.S. in accordance with ANSI Z21.60b-2004 . They have been listed by Underwriters Laboratories Inc. for installation and operation in the United States and Canada as described in these Installation and Operation Instructions. All compo nents are UL, AGA, CGA or CSA safety certified.

Check with your local building code agency prior to install ing this appliance to ensure compliance with local codes, including the need for permits and follow-up inspections. In the absence of local codes, comply with the National Fuel

Gas Code, ANSI Z223.1-Latest Edition in the U.S. If any assistance is required during installation, please contact your local dealer.

This log set is to be installed only in a solid-fuel burning fireplace with a working flue and one constructed of non combustible material. The minimum permanent vent open ing provided by the fireplace chimney damper to vent the flue products must not be less than 51 square inches (328 cm 2 ). The chimney damper MUST be fixed in a manner to maintain the minimum permanent vent opening. This may be accomplished by fastening the damper stop clamp pro vided to the edge of the damper to prevent its closing.

The installation, including provisions for combustion and ventilation air, must conform with the National Fuel Gas

Code ANSI Z223.1 (in the United States), the CAN/CGA

B-149 Installation Code (in Canada) and applicable local building codes.

These models can be installed in a bedroom (in the United

States) which has a total volume of unconfined space ap propriate to the particular installation. Refer to the National

Fuel Gas Code ANSI Z223.1/NFPA 54-(current edition).

The Uniform Mechanical Code (current edition), and Local

Building Officials for the options allowed in obtaining an effective bedroom volume of unconfined space.

Always keep the appliance area clear and free from com bustible materials, gasoline, and other flammable vapors and liquids.

WARNING

Fire Risk

Asphyxiation Risk

WARNING! Risk of Fire, Explosion or Electric Shock!

DO NOT use this appliance if any part has been under water. Call a qualified service technician to inspect the appliance and to replace any part of the control system and/or gas control which has been under water.

• This log set must NOT be installed in an unvented appliance.

• Open the chimney damper to its fully open position when burning this gas log set.

• Logs must never be burned without the flue damper in the full open position. Failure to do so is dangerous to your health and voids all warranties.

• All gas appliances produce some carbon monoxide when operated. Carbon monoxide is a colorless, odorless, poisonous gas. Adequate provisions must be made to provide combustion air for this gas log set. If outside air is not accessed by the fireplace, it may be necessary that an additional combustion air source be provided.

WARNING

Fire Risk

• THIS UNIT IS NOT FOR USE WITH SOLID

FUEL. Solid fuels shall not be burned in a fireplace where a decorative appliance is installed. Failure to follow these instructions will result in a fire.

CAUTION

Check the construction of the fireplace before installing the gas log set. The area of the flue should not be less than 1/11 the area of the fireplace opening. Non-airtight glass doors should be installed on the fireplace if the area of the flue is less than 1/11 the area of the fireplace opening. Airtight doors must never be used with this gas log set.

Gas Log Sets are Decorative Gas Appliances for Installa tion in a Solid-fuel Burning Fireplace. Minimum fireplace sizes for these models is shown in Figure 1.

4 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

13 1/2

19 1/2

TOP VIEW

23 1/2

MODEL CFL-18-C

MINIMUM FIREPLACE SIZE

FRONT WIDTH : 23 1/2 ” (750mm )

REAR WIDTH : 19

1/2

” (521mm )

DEPTH : 13 1/2 ” (331mm )

HEIGHT : 22” (508mm )

15 1/2

22

TOP VIEW

27 1/2

MODEL CFL-24-C

MINIMUM FIREPLACE SIZE

FRONT WIDTH : 27 1/2 ” (750mm )

REAR WIDTH : 22” (521mm )

DEPTH : 15 1/2 ” (331mm )

HEIGHT : 22” (508mm )

15 1/2

24

TOP VIEW

30

MODEL CFL-30-C

MINIMUM FIREPLACE SIZE

FRONT WIDTH : 30” (750mm )

REAR WIDTH : 24” (521mm )

DEPTH : 15

1/2

” (331mm )

HEIGHT : 22” (508mm )

Figure 1. Minimum Fireplace Sizes for CFL-18/24/30-C

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 5

B. BTU Specifications

Models

(U.S. or Canada)

US

(0-2000 FT)

CFL-18NG-C

CFL-24NG-C

CFL-30NG-C

CFL-24NG-IPI

CFL-18LP-C

CFL-24LP-C

CFL-30LP-C

CFL-24LP-IPI

Input BTU/h

Orifice

Size (DMS)

60,000 7-1.55 mm

CANADA

(2000-4500 FT)

54,000 #25 DMS

US

(0-2000 FT)

CANADA

(2000-4500 FT)

60,000

54,000

2.30 mm

#43 DMS

C. High Altitude Installation

NOTICE: If the heating value of the gas has been reduced, these rules do not apply. Check with your local gas utility or authorities having jurisdiction.

When installing above 2000 feet elevation:

• In the USA: Reduce input rate 4% for each 1000 feet above 2000 feet.

• In CANADA: Reduce input rate 10% for elevations between 2000 feet and 4500 feet. Above 4500 feet, consult local gas utility.

Check with your local gas utility to determine proper orifice size.

6 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

2

Getting Started

CAUTION! When installing this log set in a factory built fireplace, be certain to consult the fireplace installation manual. ALL knockouts in the fireplace through which the gas supply line is run MUST be resealed with insulation after the gas line is in place.

These models contain complete gas-burner, grate(s), and log components needed. Use caution when handling logs to avoid damage. Position the gas-burner assembly to the rear of the fireplace. Once fully assembled, the front log will extend forward of the burner assembly.

WARNING! Risk of Asphyxiation! Improper positioning of log set may allow spillage and prohibit proper draft.

• Position the log set as close to the back of the fireplace as possible.

A. Inspect Appliance and Components

• Carefully remove the appliance and components from the packaging.

• If packaged separately, the log set and appliance grate must be installed.

• Report to your dealer any parts damaged in shipment, particularly the condition of the glass.

• Read all of the instructions before starting the installation. Follow these instructions carefully during the installation to ensure maximum safety and benefit.

WARNING! Risk of Fire or Explosion! Damaged parts could impair safe operation. DO NOT i nstall damaged, in complete or substitute components. Keep appliance dry.

Hearth & Home Technologies disclaims any responsibility for, and the warranty will be voided by, the following actions:

• Installation and use of any damaged appliance or vent system component.

• Modification of the appliance or vent system.

• Installation other than as instructed by Hearth & Home

Technologies.

• Improper positioning of the gas logs or the glass door.

• Installation and/or use of any component part not approved by Hearth & Home Technologies.

Any such action may cause a fire hazard.

B. Installation

1. GAS CONNECTION a. Run proper size gas line into fireplace. A 1/2 inch (13mm) gas line, with a 3/8 inch (10mm) reduction for hook-up, is usually sufficient for the Gas Log set; however, if the run is unusually long, a larger line may be required. Contact your local gas company or Department of Building and

Safety if there are any questions. b. Optimum appliance performance requires proper input pressures. Pressure requirements are:

Gas Pressure

Minimum inlet pressure

Maximum inlet pressure

Manifold pressure

Natural Gas

5.0 in. w.c.

10.0 in. w.c.

3.5 in. w.c.

Propane

11.0 in. w.c.

13.0 in. w.c.

10.0 in. w.c.

WARNING! Risk of Fire or Explosion! High pressure will damage valve. Low pressure may cause explosion.

• Verify inlet pressures. Verify minimum pressures when other household gas appliances are operating.

• Install regulator upstream of valve if line pressure is greater than 1/2 psig.

NOTICE: This installation must conform with local codes.

In the absence of local codes you must comply with the

National Fuel Gas Code, ANSI Z223.1-latest edition in the U.S.A. and the CAN/CGA B149 Installation Codes in

Canada.

c. The appliance and its individual shut off valve must be disconnected from the gas supply piping system during any pressure testing of the system at test pressures in excess of 1/2 psig.

d. This appliance must be isolated from the gas supply piping system by closing its individual manual shut off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than

1/2 psig.

Note : The gas supply line should be purged of any trapped air prior to the first firing of the unit.

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 7

e. A damper stop clamp with set screw is provided to pre vent full closure of the fireplace damper blade. Attach the clamp to the edge of the damper blade with pliers or wrenches. If the damper stop supplied does not fit the application, use a permanent means that will keep the damper open to a MINIMUM of 51 square inches

(328cm 2 ). See Figure 1.

WARNING! Risk of Fire!

• Open the chimney damper to its FULLY OPEN position when burning this gas log set.

• DO NOT burn Logs without the flue damper in the

FULL OPEN position. Failure to do so is dangerous to your health and voids all warranties.

2. ELECTRICAL INSTALLATION

• This appliance may be used with a wall switch and/or remote control.

• Use low resistance thermostat wire for wiring from igni tion system to the wall switch.

• Keep wire lengths as short as possible by removing any excess wire length.

• Low voltage and 110 VAC voltage cannot be shared within the same wall box.

IGNITION MODULE 3 VAC

I

S

INTERMITTENT PILOT IGNITOR

DAMPER CLAMP

OPEN DAMPER

BATTERY PACK

(BATTERIES REQUIRED)

BLACK

RED

WIRES

(TO BROWN)

WHITE

ORANGE

GROUND TO

FIREPLACE

CHASSIS

REMOTE OR

WALL SWITCH

Figure 1.

Note: The Commonwealth of Massachusetts requires that the chimney flue damper, when used with gas logs, shall be welded open or completely removed.

f. Test fire the unit after referring to the SAFETY INFOR-

MATION and LIGHTING INSTRUCTIONS found in

Section 3 in this manual, or on the label plate assembly found on the gas-burner.

g. After the gas line installation is complete, all connections must be tightened and checked for leaks with a com mercially-available, non-corrosive leak check solution.

Be sure to rinse off all leak check solution following testing. Refer to Section 3, OPERATING GUIDELINES and MAINTENANCE INSTRUCTIONS.

h. Once the gas-burner is test fired and gas supply lines are purged, assemble the grate(s) and logs. Be certain to follow the Log Placement Instructions shipped with the unit. Remember to keep the Log Instructions along with this manual for future use.

VALVE

Figure 2. IPI Wiring Diagram-CFL-24NG-IPI and CFL-24LP-IPI

REMOTE

OR WALL

SWITCH

BLACK

RED

THERMOPILE

WHITE

Figure 3. Standing Pilot Wiring Diagram

BLACK

ON/OFF

SWITCH

8 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

3. AIR SHUTTER SETTINGS.

This appliance has an adjustable air shutter (which con trols the primary air) factory set for the minimum vertical vent run. If your installation has more than the minimum required vertical vent length, adjustment of the air shutter may be necessary to obtain optimal flame appearance.

This should be adjusted by a qualified installer at the time of installation.

Air Shutter Settings

Burner

NG

3/8 in.

Propane

Full Open

4. REMOTE CONTROL

• If a remote control is used, the receiver cannot be placed under the burner. If possible, place the receiver outside the combustion chamber.

• If the receiver must be placed in the combustion chamber, the protective heat shield MUST be used. See Figure 4.

Figure 4. Protective Heat Shield

• Position receiver on left side of gas log set (opposite the pilot). Place protective heat shield over receiver. See

Figure 5.

Figure 5. Receiver Location-Left Side of Log Set

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 9

10

3

Operating Guidelines and Maintenance Instructions

A. Before Lighting Appliance

Before lighting this appliance determine if it has a Standing

Pilot or IntelliFire ® ignition system by viewing the wiring system and gas valve. If this appliance has a red or black ignitor button (see Figure 3 and Figure 4) this appliance has a Standing Pilot ignition system. If there is no red or black ignitor button, this appliance has an IntelliFire ignition system.

WARNING

WARNING

HOT SURFACES !

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room as fireplace.

• Alert children and adults to hazards of high temperatures.

Fire Risk

Be sure fireplace screen or glass doors are in place when burning fireplace logs. Unless other provisions for combustion air are provided, the screen or doors shall have an opening for intro duction of combustion air. THIS GAS LOG SET

IS NOT DESIGNED TO OPERATE WITH AIR

TIGHT GLASS DOORS. Adequate combustion and cooling air must be provided or the unit will not function properly.

High temperatures may ignite clothing or other flammable materials.

• Keep clothing, furniture, draperies and other flammable materials away.

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. For assistance or additional information, consult a qualified service technician, service agency or your dealer.

WARNING

Fire Risk

Explosion Risk

WARNING: To avoid possible injury, fire and explosion, please read and follow these pre cautions and all instructions on this appliance before lighting the pilot. Before lighting, smell at floor level and/or use other means (such as using a commercially-available, non-corrosive leak check solution on all piping and connec tions, using a gas detector, etc.) to check for gas leaks. NOTE: L.P. (Propane) gas can become odorless and CANNOT always be detected by smell.

WARNING! Risk of Fire, Explosion or Electric Shock!

DO NOT use this appliance if any part has been under water. Call a qualified service technician to inspect the appliance and to replace any part of the control system and/or gas control which has been under water.

Before operating this appliance have a qualified tech nician:

• Remove all shipping materials.

• Review proper placement of logs, rockwool, and ver miculite.

• Check the wiring.

• Ensure that there are no gas leaks.

Upon completing the gas line connection, a small amount of air will be in the lines. When first lighting the pilot light, it will take a few minutes for the lines to purge themselves of this air. Once the purging is complete, the pilot and burner will light and operate as indicated in the instruc tion manual. Subsequent lighting of the appliance will not require such purging.

B. Maintenance

Periodically remove the logs and examine the burner. If dirty, clean with a soft brush. Also examine the area around the burner air shutter and the pilot. Any dirt or lint in this area should be removed. This will ensure long life and trouble-free operation.

The appliance and venting system should be inspected before initial use and inspected and cleaned at least an nually by a qualified field service person.

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

Lighting Instructions (IPI)

The IPI system must be operated with two D-cell batteries.

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A.

This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burn er. DO NOT try to light the burner by hand.

B.

BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• DO NOT try to light any appliance.

• DO NOT touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas sup plier, call the fire department.

C. DO NOT use this appliance if any part has been under water. Imme diately call a qualified service tech nician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

WARNING: CAUTION:

DO NOT CONNECT LINE VOLT-

AGE (110/120 VAC OR 220/240

VAC) TO THE CONTROL VALVE.

Improper installation, adjustment, al teration, service or maintenance can cause injury or property damage. Re fer to the owner’s information manual provided with this appliance.

Hot while in operation. DO NOT touch.

Keep children, clothing, furniture, gaso line and other liquids having flammable vapors away.

This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.

NOT FOR USE

WITH SOLID FUEL

WARNING: This product and the fuels used to operate this product

(liquid propane or natural gas), and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the

State of California to cause cancer and reproductive harm. For more information go to: www.P65Warnings.ca.gov.

For use with natural gas and propane.

A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.

Also Certified for Installation in a

Bedroom or a Bedsitting Room.

For assistance or additional informa tion, consult a qualified installer, ser vice agency or the gas supplier.

Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.

For additional information on operating your

Hearth & Home Technologies fireplace, please refer to www.hearthnhome.com.

Final inspection by

LIGHTING

INSTRUCTIONS (IPI)

1.

This appliance is equipped with an ignition device which automatically lights the burner.

DO NOT try to light the burner by hand.

GAS

VALVE

2. Wait five (5) minutes to clear out any gas.

Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the Safety

Information located on the left side of this la bel. If you do not smell gas, go to next step.

3.

To light the burner:

Equipped with wall switch: Turn ON/OFF switch to ON.

Equipped with remote or wall control: Press

ON or FLAME button.

Equipped with thermostat: Set temperature to desired setting.

4.

If the appliance does not light after three tries, call your service technician or gas supplier.

TO TURN OFF

GAS TO APPLIANCE

1.

Equipped with wall switch: Turn ON/OFF switch to OFF.

Equipped with remote or wall control: Press

OFF button.

Equipped with thermostat: Set temperature to lowest setting.

2.

Service technician should turn off electric power to the control when performing service.

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 11

Lighting Instructions (Standing Pilot)

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

1.

Turn off all electric power to the appliance.

2.

Push in gas control knob slightly and turn clockwise to “OFF”.

A.

This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these in structions exactly.

B.

BEFORE LIGHTING, smell all around the appliance area for gas.

Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas sup plier, call the fire department.

C.

Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, DO NOT try to repair it, call a qualified service technician. Force or attempted re pair may result in a fire or explo sion.

D.

Do not use this appliance if any part has been under water. Imme diately call a qualified service tech nician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

NOTE: Knob cannot be turned from “PILOT” to “OFF” unless knob is pushed in slightly. Do not force.

3. Wait five (5) minutes to clear out any gas.

Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the Safety

Information located on the left side of this label. If you don’t smell gas, go to next step.

4.

Find the pilot. The pilot is inside combustion chamber next to the main burner.

5.

Turn knob on gas control counter clockwise to “PILOT”.

WARNING: CAUTION:

6.

Push in control knob all the way and hold in. Im mediately depress red or black piezo button. It may require several depressions of the red or black piezo button until PILOT lights. If PILOT light does not light after 10 seconds, return to step 3. Continue to hold the control knob in for about one minute after the pilot is lit. Release knob and it will pop back out. Pilot should remain lit. If it goes out, repeat steps 3 through 6.

DO NOT CONNECT 110 VAC TO

THE CONTROL VALVE.

Hot while in operation. Do not touch.

Keep children, clothing, furniture, gaso line and other liquids having flammable vapors away.

Improper installation, adjustment, al teration, service or maintenance can cause injury or property damage. Re fer to the owner’s information manual provided with this appliance.

This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.

NOT FOR USE

WITH SOLID FUEL

WARNING: This product and the fuels used to operate this product

(liquid propane or natural gas), and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the

State of California to cause cancer and reproductive harm. For more information go to: www.P65Warnings.ca.gov.

For use with natural gas and propane.

A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.

Also Certified for Installation in a

Bedroom or a Bedsitting Room.

For assistance or additional informa tion, consult a qualified installer, ser vice agency or the gas supplier.

Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.

For additional information on operating your

Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.

• If knob does not pop up when released, stop and im mediately call your service technician or gas supplier.

• If the pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call your service technician or gas supplier.

7.

Turn gas control knob counterclockwise to

“ON”.

8.

To light Burner, flip the on/off switch to the “ON” position, and close access grille.

9. Turn on all electric power to the appliance.

TO TURN OFF

GAS TO APPLIANCE

1.

Turn off all electric power to the appliance if service is to be performed.

2.

Open control access panel.

3.

Move switch to “OFF” position.

4.

Push in gas control knob slightly and turn clock wise to OFF”. Do not force.

5.

Close control access panel.

Final inspection by

Figure 8. Standing Pilot Lighting Instructions

12 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

4

Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Standing Pilot Ignition System

Symptom

1. After repeated triggering of the red or black piezo ignitor button, the spark ignitor will not light the pilot.

2. The pilot will not stay lit after carefully following the lighting instructions.

3. The pilot is burning, there is no burner flame, the valve knob is in the ON position, and the ON/OFF switch is in the ON position.

Possible Causes Corrective Action

A. No gas or low gas pressure.

Check the remote shut-off valves from the appliance. Usually, there is a valve near the gas main. There can be more than one valve between the appliance and the main.

B. No propane in tank.

Check the propane tank. You may be out of fuel.

C. Ignitor.

D. Pilot or misaligned electrode

(spark at electrode).

A. Thermocouple.

Check the spark at the electrode and pilot. If no spark and electrode wire is properly connected, replace the ignitor. Verify that there is no short in electrode wire.

Using match, light the pilot. If the pilot lights, turn off the pilot and trigger the piezo ignitor button again. If the pilot lights, an improper gas/air mixture caused the bad lighting and a longer purge period is recommended. If the pilot will not light, ensure the gap at the elec trode and pilot is one-eighth in. to have a strong spark. If the gap is

OK, replace the pilot.

Check that the pilot flame impinges on the thermocouple. Adjust the pilot for proper flame impingement.

Ensure that the thermocouple connection at the gas valve is fully inserted and tight (hand tighten plus 1/4 turn).

Verify proper voltage output from the thermocouple to the valve.

Place one millivolt meter lead wire on the thermocouple copper lead.

Place the second lead wire on the solder button on the back of the valve (blue wire). Start the pilot and hold the valve knob in. The millivolt reading should read 8-16 millivolts. If millivolt reading is less than 8 millivolts, replace thermocouple.

B. Improper gas inlet pressure.

Natural gas should be 5-10 in. w.c. Propane should be 11-13 in. w.c. Verify pressure with manometer.

C. Valve.

A. On/off switch or wires.

If the thermocouple is producing 8-16 millivolts, replace control valve.

Check the ON/OFF switch and wires for proper connections. Place the jumper wires across the terminals at the switch. If the burner comes on, replace the switch. If the switch is OK, place the jumper wires across the switch wires at the gas valve. If the burner comes on, the wires are faulty or connections are bad.

B. Thermopile may not be gen erating sufficient millivoltage.

Check that the pilot flame impinges thermopile properly.

Be sure the wire connections from the thermopile at the gas valve terminals are tight and that the thermopile is fully inserted into the pilot bracket.

Check the thermopile with a millivolt meter. Take the reading at

TH-TP&TP terminals of the gas valve. The meter should read 350 millivolts minimum, while holding the valve knob depressed in the pilot position, with the pilot lit, and the ON/OFF switch in the OFF position. Replace the thermopile if the reading is below the specified minimum.

With the pilot in the ON position, disconnect the thermopile leads from the valve. Take a reading at the thermopile leads. The read ing should be 350 millivolts minimum. Replace the thermopile if the reading is below the minimum.

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 13

Troubleshooting (continued)

Symptom

3. (Continued) c. Valve.

Possible Cause d. Plugged burner orifice.

Corrective Action

Turn the valve knob to the ON position. Place the

ON/OFF switch in the ON position. Check the millivolt meter a the thermopile terminals. The millivolt meter should read greater than 125mV. If the reading is ac ceptable, and if the burner does not come on, replace the gas valve.

Check the burner orifice for stoppage. Remove stop page.

4. Frequent pilot outage problem.

5. The pilot and main burner extinguish while in operation.

e. Wall switch or wires.

a. Pilot flame may be too high or too low, or blow ing out (high pressure), causing pilot safety to drop out.

-

Follow the corrective action in Symptom and Possible

Cause 1.a above. Check the switch and wiring.

Clean thermocouple and adjust the pilot flame for proper flame impingement. Follow lighting instructions carefully.

Check the propane tank. Refill the fuel tank.

a. No propane in tank.

b. Improper gas inlet pressure.

c. Inner vent pipe leaking exhaust gases back into the system.

d. Glass installed improperly.

e. Thermopile or thermocouple.

f. Improper vent cap installation.

Verify with manometer. NG should read 5-14 in. w.c.

Propane should read 10-14 in. w.c.

Check venting system for damage. Replace/repair improperly assembled pipe sections.

Check to ensure glass is installed properly. Replace glass panel assembly.

Replace pilot if necessary.

Check for proper installation and freedom from debris or blockage.

14 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

B. IntelliFire

®

Ignition System

Symptom Possible Cause

1. Pilot won’t light.

The ignitor/module makes noise, but no spark.

a. Incorrect wiring.

b. Loose connections or electrical shorts in the wiring.

c. Ignitor gap is too large.

d. Module.

Corrective Action

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are connected to correct terminals on module and pilot assembly.

Verify no loose connections or electrical shorts in wiring from module to pilot assembly. Verify connections underneath pilot as sembly are tight; also verify connections are not grounding out to metal chassis, pilot burner, pilot enclosure, mesh screen if present, or any other metal object.

Verify gap of igniter to right side of pilot hood. The gap should be approximately .17 in. or 1/8 in. (3 mm).

Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5 mm) away from “I” terminal on module. Place ON/OFF rocker switch or wall switch in ON position. If there is no spark at “I” terminal module must be replaced. If there is a spark at “I” terminal, module is fine. Inspect pilot assembly for shorted sparker wire or cracked insulator around electrode. Replace pilot if necessary.

Check batteries.

2. Pilot won’t light, there is no noise or spark.

a. No power.

b. A shorted or loose connection in wiring configuration or wiring har ness.

c. Improper wall switch wiring.

Remove and reinstall the wiring harness that plugs into module.

Verify there is a tight fit. Verify pilot assembly wiring to module. Re move and verify continuity of each wire in wiring harness. Replace any damaged components.

Check wiring connections.

3. Pilot sparks, but

Pilot will not light.

d. Module not grounded.

e. Module.

Verify black ground wire from module wire harness is grounded to metal chassis of appliance.

Turn ON/OFF rocker switch or wall switch to OFF position. Re move ignitor wire “I” from module. Place ON/OFF rocker switch or wall switch in ON position. If there is no spark at “I” terminal module must be replaced. If there is a spark at “I” terminal, module is fine. Inspect pilot assembly for shorted sparker wire or cracked insulator around electrode.

a. Gas supply.

b. Ignitor gap is incorrect.

c. Module is not grounded.

d. Module voltage output / Valve/Pilot solenoid ohms readings.

Verify that incoming gas line ball valve is “open”. Verify that inlet pressure reading is within acceptable limits, inlet pressure must not exceed 14 in. W.C.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3 mm).

Verify module is securely grounded to metal chassis of appliance.

Verify battery voltage is at least 2.7 volts. Replace batteries if volt age is below 2.7.

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 15

IntelliFire Ignition System - (continued)

Symptom

4. Pilot lights but contin ues to spark, and main burner will not ignite.

(If the pilot continues to spark after the pilot flame has been lit, flame rectification has not occurred.)

Possible Cause a. A shorted or loose connection in flame sensing rod.

Corrective Action

Verify all connections to wiring diagram in manual. Verify connections underneath pilot assembly are tight. Verify connections are not grounding out to metal chassis, pilot burner, pilot enclosure or screen if present, or any other metal object.

b. Poor flame rectification or contaminated flame sensing rod. c. Module is not grounded.

With fixed glass assembly in place, verify that flame is en gulfing flame sensing rod on left side of pilot hood. Flame sensing rod should glow shortly after ignition. Verify cor rect pilot orifice is installed and gas inlet is set to pressure specifications. Polish flame sensing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod.

Verify module is securely grounded to metal chassis of appliance. Verify that wire harness is firmly connected to the module.

d. Damaged pilot assembly or contami nated flame sensing rod.

e. Module.

Verify that ceramic insulator around the flame sensing rod is not cracked, damaged, or loose. Verify connection from flame sensing rod to white sensor wire. Polish flame sens ing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod. Verify continuity with a multimeter with ohms set at lowest range.

Replace pilot if any damage is detected.

Turn ON/OFF rocker switch or wall switch to OFF position.

Remove ignitor wire “I” from module. Place ON/OFF rocker switch or wall switch in ON position. If there is no spark at

“I” terminal module must be replaced. If there is a spark at

“I” terminal, module is fine.

16 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

5

Reference Materials

Campfire 18” Gas Log Set

11

CFL-18NG-C, CFL-18LP-C

Beginning Manufacturing Date: Nov 2007

Ending Manufacturing Date: Active

Log Set Assembly

5

10

6

8

1

3

2

4

9

7

12

13

17

14

15

IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers . Provide model number and serial number when requesting service parts from your dealer or distributor.

COMMENTS ITEM DESCRIPTION

1

2

3

Log Assembly

Log 1

Log 2

Log 3

4

5

6

Log 4

Log 5

Log 6

Log 7 7

8

9

10

11

12

13

14

Log 8

Log 9

Log 10

Burner Assembly

Flexible Gas Connector

Grate Assembly

Valve NG

Valve LP

ON/Off Switch 15

16

17

Flex Ball Valve Assembly

Pilot Assembly NG

Pilot Assembly LP

Additional service parts on following page

Pre 5/15/16, Must order complete assembly

PART NUMBER

LOGS-CFL18

SRV481-766

SRV481-755

SRV481-701

SRV481-705

SRV446-702

SRV481-703

SRV402-701

SRV446-706

526-010A

477-301A

SRV526-360

418-500

418-501

060-521A

SRV302-320

2103-010

2103-011

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

16

Stocked at Depot

Y

Y

Y

Y

Y

Y

Y

Y

8/21

17

Service Parts

11

CFL-24NG-C, CFL-24LP-C

Beginning Manufacturing Date: Nov 2007

Ending Manufacturing Date: Active

Log Set Assembly

10

6

8

1 2

3 4

9

5

7

12

13

17

14

15

IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers . Provide model number and serial number when requesting service parts from your dealer or distributor.

COMMENTS ITEM DESCRIPTION

3

4

1

2

Log Assembly

Log 1

Log 2

7

8

9

5

6

Log 3

Log 4

Log 5

Log 6

10

11

12

13

Log 7

Log 8

Log 9

Log 10

Burner Assembly

14

Flexible Gas Connector

Grate Assembly

Valve NG

Valve LP

ON/Off Switch 15

16

17

Flex Ball Valve Assembly

Pilot Assembly NG

Pilot Assembly LP

Additional service parts on following page

Pre 5/15/16, Must order complete assembly

PART NUMBER

LOGS-CFL24

SRV481-766

SRV481-755

SRV526-701

SRV481-705

SRV446-702

SRV481-703

SRV402-701

SRV446-706

526-010A

477-301A

SRV526-360

418-500

418-501

060-521A

SRV302-320

2103-010

2103-011

18 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

16

Stocked at Depot

Y

Y

Y

Y

8/21

Y

Y

Y

Y

Service Parts

CFL-24NG-IPI, CFL-24LP-IPI

Beginning Manufacturing Date: Aug 2009

Ending Manufacturing Date: Active

11

Log Set Assembly

10

6

8

1 2

3 4

9

5

7

12

13

14

18

15

16

17

IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers . Provide model number and serial number when requesting service parts from your dealer or distributor.

COMMENTS ITEM DESCRIPTION

4

5

6

7

8

1

2

3

Log Assembly

Log 1

Log 2

Log 3

Log 4

Log 5

Log 6

Log 7

Log 8

9

10

11

12

13

14

Log 9

Log 10

Burner Assembly

Flexible Gas Connector

Grate Assembly

Valve NG

Valve LP

Control Module 15

16

17

ON/Off Switch

Flex Ball Valve Assembly

Pilot Assembly NG

18

Pilot Assembly LP

Additional service parts on following page

Pre 5/15/16, Must order complete assembly

PART NUMBER

LOGS-CFL24

SRV481-766

SRV481-755

SRV526-701

SRV481-705

SRV446-702

SRV481-703

SRV402-701

SRV446-706

526-010A

477-301A

SRV526-360

SRV593-500

SRV593-501

SRV593-595

060-521A

SRV302-320

SRV2090-012

2090-013

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

Stocked at Depot

Y

Y

Y

Y

Y

Y

Y

Y

Y

8/21

19

Service Parts

12

CFL-30NG-C, CFL-30LP-C

Beginning Manufacturing Date: Nov 2007

Ending Manufacturing Date: Active

Log Set Assembly

10

6

8 9

3

1 2

4

5

7

11

13

14

18

15

16

17

20

IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers . Provide model number and serial number when requesting service parts from your dealer or distributor.

COMMENTS ITEM DESCRIPTION

4

5

6

1

2

3

7

8

9

10

Log Assembly

Log 1

Log 2

Log 3

Log 4

Log 5

Log 6

Log 7

Log 8

Log 9

Log 10

11

12

13

14

15

Log 11

Burner Assembly

Flexible Gas Connector

Grate Assembly

Valve NG

Valve LP

ON/Off Switch 16

17

18

Flex Ball Valve Assembly

Pilot Assembly NG

Pilot Assembly LP

Additonal service parts on following page

Pre 5/15/16, Must order complete assembly

PART NUMBER

LOGS-CFL30

SRV526-766

SRV526-755

SRV526-701

SRV481-705

SRV446-702

SRV481-704

SRV446-705

SRV446-706

SRV530-703

526-010A

477-301A

SRV526-360

418-500

418-501

060-521A

SRV302-320

2103-010

2103-011

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

Stocked at Depot

Y

Y

Y

Y

8/21

Y

Y

Y

Y

Service Parts

CFL-18/24/30-C

Beginning Manufacturing Date: Nov 2007

Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers . Provide model number and serial number when requesting service parts from your dealer or distributor.

ITEM COMMENTS

Mineral Wool

Orifice NG (1.55)

Orifice LP (2.30 mm)

Remote Heat Shield

Vermiculite

DESCRIPTION PART NUMBER

050-721

526-801

526-800

526-199

060-720

Stocked at Depot

Y

Y

Standing Pilot only

Piezo Ignitor

Pilot Orifice NG

Pilot Orifice LP

Thermocouple

Thermopile

Wire Assembly 24 in

291-513

SRV2103-116

2103-117

2103-511

2103-512

089-550A

Y

Y

Y

Y

Y

Y

IPI Only

Battery Pack

Module Heat Shield

Pilot Orifice NG

Pilot Orifice LP

Wire Assembly

Single Wire Assembly, 24 in

SRV593-594

526-198

SRV593-528

SRV593-527

SRV593-590

049-555A

Y

Y

Y

Y

Y

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 21

B. Limited Lifetime Warranty

Hearth & Home Technologies LLC

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances

(each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.

WARRANTY COVERAGE:

HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be defective in materials or workmanship during the applicable Warranty Period, HHT will, at its option, repair the applicable Component

Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. This

Warranty is subject to conditions, exclusions, and limitations as described below.

WARRANTY PERIOD:

Warranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product(s) by an independent, authorized HHT dealer or distributor, whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT, regardless of the installation or occupancy date.

The term “Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, 10 years from the beginning date of warranty coverage for wood and pellet appliances, and 5 years from the beginning of warranty coverage for standalone gas log sets. These time periods reflect the minimum expected useful lives of the designated Component Parts under normal operating conditions.

Warranty Period

Component

Parts

1 Year

2 Years

2 years

3 years

5 years

Labor

5 years 1 year

6 years

7 years

10 years

Limited

Lifetime

3 years

3 years

1 year

3 years

X

X

X

X

X

X

Gas

X

Pellet

X

X

X

X

X

X

X

X

X

Wood

HHT Manufactured Appliances and Venting

Electric Venting Component Parts Covered by this Warranty

X

X

X

All parts including handles, external enameled components and other material except as covered by

Warranty Conditions, Warranty Exclusions, and

Warranty Limitations listed

All parts except as covered by Warranty Conditions,

Warranty Exclusions, and Warranty Limitations listed

X

X

X

Igniters, Auger Motors, Electronic Components, and

Glass

Electrical components limited to modules, remotes/wall switches, valves, pilots, blowers, junction boxes, wire harnesses, transformers and lights (excluding light bulbs)

Molded Refractory Panels, Glass Liners

Firepots, burnpots, mechanical feeders/auger assemblies

Burners and logs for standalone gas log sets

(Vented and Vent Free gas log sets not sold as components of the fireplace or stove)

Vent Free Burners and Vent Free Log components of

HHT manufactured fireplaces or stoves

Castings, Medallions and Baffles

Catalysts

Manifold tubes, HHT Chimney and Terminations

Burners, logs and refractory components of HHT manufactured fireplaces or stoves

Firebox and heat exchanger, FlexBurn ® System

(engine, inner cover, access cover and fireback)

22

1 Year

4021-645M 9/21

None X X X X X All purchased replacement parts

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

Page 1 of 2

B. Limited Lifetime Warranty (continued)

WARRANTY CONDITIONS:

• Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.

• This Warranty is only valid while the applicable Product remains at the site of original installation.

• This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is authorized to sell applicable Product.

• Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking

Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.

• No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.

WARRANTY EXCLUSIONS:

This Warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under the Warranty.

• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

• Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts include: paint, wood and pellet gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.

• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this Warranty.

• Damages resulting from: (1) failure to install, operate, or maintain the applicable Product in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the applicable Product; (2) failure to install the applicable Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operation instructions; (7) installation or use of components not supplied with the applicable

Product or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the applicable

Product.

• Non-HHT venting components, hearth connections or other accessories used in conjunction with the applicable Product.

• Any part of a pre-existing fireplace system in which an insert or a decorative gas applicable Product is installed.

• HHT’s obligation under this Warranty does not extend to the Product’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper Product for the application. Consideration must be given to the

Product location and configuration, environmental conditions, insulation and air tightness of the structure.

This warranty is void if:

• The applicable Product has been over-fired, operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, deformation/warping of interior cast iron structure or components, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.

• The applicable Product is subjected to prolonged periods of dampness or condensation.

• There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF REMEDIES AND LIABILITY:

• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED

HEREIN. The owner’s exclusive remedy and HHT’s sole obligation under this Warranty or in contract, tort or otherwise, shall be limited to replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the applicable Product(s), as specified above; provided, however, that (i) if HHT is unable to provide replacement of the Component

Part(s) and repair of the Component Part(s) is not commercially practicable or cannot be timely made, or (ii) the customer is willing to accept a refund of the purchase price of the applicable Product(s), HHT may discharge all such obligations by refunding the purchase price of the applicable Product. In no event will HHT be liable for any incidental or consequential damages caused by defects in the applicable Product. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE

EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

4021-645M 9/21

Page 2 of 2

Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22 23

C. Contact Information

Hearth & Home Technologies

7571 215th Street West, Lakeville, MN 55044 www.hearthnhome.com

Please contact your Hearth & Home Technologies dealer with any questions or concerns.

For the location of your nearest Hearth & Home Technologies dealer, please visit www.hearthnhome.com.

- NOTES -

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

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CAUTION

• Important operating and maintenance instructions included.

DO NOT DISCARD THIS MANUAL

• Read, understand and follow these instructions for safe installation and operation.

• Leave this manual with party responsible for use and operation.

This product may be covered by one or more of the following patents: (United States) 6601579, 6769426, 6863064,

7077122, 7074035, 7098269, 7234932, 7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending.

2000-945E

Printed in U.S.A. - Copyright 2022

24 Hearth & Home Technologies • CFL-18/24/30-C, CFL-24-IPI • 526-910 Rev. X • 1/22

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