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Dell OptiPlex 3020–Small Form Factor
Owner's Manual
Regulatory Model: D08S
Regulatory Type: D08S001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©
2013 Dell Inc. All Rights Reserved.
Trademarks used in this text: Dell
™
, the DELL logo, Dell Precision
™
, Precision ON
™
,ExpressCharge
™
, Latitude
™
,
Latitude ON
™
, OptiPlex
™
, Venue
™
, Vostro
™
, and Wi-Fi Catcher
™
are trademarks of Dell Inc. Intel
®
, Pentium
®
, Xeon
®
,
Core
™
, Atom
™
, Centrino
®
, and Celeron
®
are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMD
®
is a registered trademark and AMD Opteron
™
, AMD Phenom
™
, AMD Sempron
™
,
AMD Athlon
™
, ATI Radeon
™
, and ATI FirePro
™
are trademarks of Advanced Micro Devices, Inc. Microsoft
®
,
Windows
®
, MS-DOS
®
, Windows Vista
®
, the Windows Vista start button, and Office Outlook
®
are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Blu-ray Disc
™
is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth
® word mark is a registered trademark and owned by the Bluetooth
®
SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi
®
is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc.
2013 - 10
Rev. A00
Contents
Before Working Inside Your Computer
.............................................................................................5
After Working Inside Your Computer
............................................................................................... 6
2 Removing and Installing Components..............................................................9
Removing the Coin-Cell Battery
Installing the Coin-Cell Battery
Removing the Heatsink Assembly
Installing the Heatsink Assembly
Installing the Intrusion Switch
Assigning a System Password and Setup Password
................................................................. 46
Deleting or Changing an Existing System and/or Setup Password
..........................................46
Enhanced Pre-Boot System Assessment (ePSA) Diagnostics
........................................................ 49
1
Working on Your Computer
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance
Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1.
Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
5
6
3. Disconnect all network cables from the computer.
4. Disconnect your computer and all attached devices from their electrical outlets.
5. Press and hold the power button while the computer is unplugged to ground the system board.
6. Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
1.
Shut down the operating system:
– In Windows 8:
* Using a touch-enabled device: a.
Swipe in from the right edge of the screen, opening the Charms menu and select
Settings.
b.
Select the and then select Shut down
* Using a mouse: a.
Point to upper-right corner of the screen and click Settings. b.
Click the and select Shut down.
– In Windows 7:
1.
Click Start .
2.
Click Shut Down.
or
1.
Click Start .
2.
Click the arrow in the lower-right corner of the Start menu as shown below, and then click
Shut Down..
2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.
1.
Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
2. Connect any telephone or network cables to your computer.
3. Connect your computer and all attached devices to their electrical outlets.
4. Turn on your computer.
5. If required, verify that the computer works correctly by running the Dell Diagnostics.
7
8
Removing and Installing Components
This section provides detailed information on how to remove or install the components from your computer.
Recommended Tools
2
The procedures in this document may require the following tools:
• Small flat-blade screwdriver
• Phillips screwdriver
• Small plastic scribe
System Overview
The figure below displays the inside view of the Small Form Factor after the base cover has been removed. The call outs show the names and the layout of the components inside the computer.
Inside view
1.
optical drive
2.
front bezel
3.
power supply unit
4.
expansion card
9
5.
intrusion switch
6.
heatsink cover
7.
heatsink
8.
drive cage
1.
front I/O
2.
system fan
3.
system board
4.
memory module
5.
coin cell
6.
speaker
Removing the Cover
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the thumbscrews that secure the cover to the computer. Slide the cover from the computer.
10
3. Lift the cover upward to a 45–degree angle and remove it from the computer.
Installing the Cover
1.
Place the cover on the computer.
2. Slide the computer cover towards the front of the chassis until it is fully engaged.
3. Tighten the thumbscrew in clockwise direction to secure the computer cover.
4. Follow the procedures in
After Working Inside Your Computer
.
11
Removing the Front Bezel
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the cover.
3. Pry the front bezel retention clips away from the chassis.
4. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis. Then, lift the chassis and remove the front bezel from the computer.
Installing the Front Bezel
1.
Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front.
2. Push the bezel toward the computer to engage the front bezel retention clips until they click into place.
3. Install the cover.
4. Follow the procedures in After Working Inside Your Computer .
Removing The Expansion Card
1.
Follow the procedures in Before Working Inside Your Computer .
2. Remove the cover
3. Rotate the release tab on the card-retention latch upward.
12
4. Perform the following steps as shown in the illustration: a) Pull the release lever away from the expansion card until you release the securing tab from the dent in the card. [1].
b) Ease the card up and out of its connector and remove it from the computer. [2].
13
Installing The Expansion Card
1.
Insert the expansion card into the connector on the system board and press down to secure it in place.
2. Install the cover
3. Follow the procedures in After Working Inside Your Computer .
Removing the Optical Drive
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the cover.
3. Disconnect the data and power cables from the back of the optical drive.
4. Lift the tab and slide the optical drive out to remove it from the computer.
14
5. Flex the optical-drive bracket and then lift the optical drive from the bracket
6. Repeat steps 3 to 5 to remove the second optical drive (if available).
Installing the Optical Drive
1.
Insert the optical drive into the bracket.
2. Slide the optical drive to insert it into the drive cage.
3. Connect the data and power cables to the optical drive.
4. Install the cover.
5. Follow the procedures in After Working Inside Your Computer .
Removing the Drive Cage
1.
Follow the procedures in Before Working Inside Your Computer .
2. Remove the: a) cover b) front bezel c) optical drive
3. Disconnect the data and the power cables from the back of the hard drive.
15
4. Slide the blue drive-cage handle toward unlock position and lift the hard drive cage from the computer.
Installing the Drive Cage
1.
Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive.
2. Connect the data and power cables to the back of the hard drive.
3. Flip over the drive cage and insert it into the chassis. The drive cage tabs are secured by the slots in the chassis.
4. Slide the drive-cage handle toward the locked position.
5. Install the: a) front bezel b) optical drive c) cover
16
6. Follow the procedures in
After Working Inside Your Computer
.
Removing the Hard Drive
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a) cover b) optical drive c) drive cage
3. Perform the following steps as shown in the illustration: and a) Press the retention clips inwards [1].
b) Slide the hard-drive bracket out from the drive cage. [2].
4. Flex the hard-drive bracket and remove the hard drive from the bracket.
5. Remove the screws that secure the mini hard drive to the hard-drive bracket and remove the hard drive from its bracket.
NOTE: Perform step 5 only if you have a mini hard drive.
17
Installing the Hard Drive
1.
Tighten the screws to secure the mini hard drive (if available) to the hard-drive bracket.
2. Flex the hard-drive bracket and then insert the hard drive into the bracket.
3. Slide the hard-drive bracket into the drive cage.
4. Install the: a) drive cage b) optical drive c) cover
5. Follow the procedures in After Working Inside Your Computer .
Removing the Speaker
1.
Follow the procedures in Before Working Inside Your Computer .
2. Remove: a) cover b) optical drive c) drive cage
3. Perform the following steps as shown in the illustration: a) Disconnect the speaker cable from the system board [1] b) Release it from the securing tab inside the chassis. [2].
4. Perform the following steps as shown in the illustration: a) Press the speaker-securing tab [1].
b) Slide the speaker towards the right of the computer to release it [2].
18
Installing the Speaker
1.
Place the speaker at the appropriate location on the chassis.
2. Press the speaker-securing tab and slide the speaker towards the left of the computer to secure it.
3. Guide the speaker cable through the securing tab and connect the speaker cable to the system board.
4. Install the: a) drive cage b) optical drive c) cover
5. Follow the procedures in After Working Inside Your Computer .
Memory Module Guidelines
To ensure optimal performance of your computer, observe the following general guidelines when configuring your system memory:
• Memory modules of different sizes can be mixed (for example, 2 GB and 4 GB). But, all populated channels must have identical configurations.
• Memory modules must be installed beginning with the first socket.
NOTE: The memory sockets in your computer may be labeled differently depending on the hardware configuration. For example, A1, A2 or 1,2,3.
• If the quad-rank memory modules are mixed with single or dual-rank modules, the quad-rank modules must be installed in the sockets with the white release levers.
• If memory modules with different speeds are installed, they operate at the speed of the slowest installed memory modules.
19
Removing the Memory
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the cover.
3. Press down on the memory retaining tabs on each side of the memory modules, and lift the memory modules out of the connectors on the system board.
Installing the Memory
1.
Align the notch on the memory-card with the tab in the system-board connector.
2. Press down on the memory module until the release tabs spring back to secure them in place.
3. Install the cover.
4. Follow the procedures in After Working Inside Your Computer .
Removing the System Fan
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove a) cover b) optical drive c) drive cage d) front bezel
3. Perform the following steps as shown in the illustration: a) Press the system-fan cable [1].
b) Disconnect the system-fan cable from the system board [2].
c) Unroute the cable from the system board.
d) Pry and remove the system fan away from the grommets securing it to the front of the computer.
e) Then press the grommets inward along the slots and pass through the chassis.
20
Installing the System Fan
1.
Place the system-fan in the chassis.
2. Pass the grommets through the chassis and slide outward along the groove to secure it in place.
3. Connect the system-fan cable to the system board.
4. Install: a) front bezel b) drive cage c) optical drive d) cover
5. Follow the procedures in
After Working Inside Your Computer
.
Removing the Power Switch
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a) cover b) front bezel c) optical drive d) drive cage
3. Perform the following steps as shown in the illustration: a) Disconnect the power-switch cable from the system board.
b) Unroute the cable from the system board.
21
4. Perform the following steps as shown in the illustration: a) Press the clips on both side of the power switch [1].
b) Release it from the chassis [2].
c) Remove the power switch along with its cable from the computer
Installing the Power Switch
1.
Slide the power switch in through the front of the computer.
2. Connect the power-switch cable to the system board.
3. Install the: a) drive cage b) optical drive
22
c) front bezel d) cover
4. Follow the procedures in
After Working Inside Your Computer
.
Removing the I/O Panel
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a) cover b) optical drive c) drive cage d) front bezel
3. Perform the following steps as shown in the illustration: a) Disconnect the I/O cable the computer [1].
b) Disconnect the audio cable the computer [2].
c) Disconnect the HDD LED cable the computer [3].
4. Perform the following steps as shown in the illustration: a) Remove the screw that secures the I/O panel to the chassis. [1].
b) Slide the I/O panel to release and remove it from the computer [2].
23
Installing the I/O Panel
1.
Insert the I/O panel into the slot on the chassis front.
2. Slide the I/O panel to secure it to the chassis.
3. Tighten the screw to secure the I/O panel to the chassis.
4. Connect the I/O panel, audio cable, and fan shelter clip to the system board.
5. Install the: a) drive cage b) optical drive c) front bezel d) cover
6. Follow the procedures in
After Working Inside Your Computer
.
Removing the Power Supply
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove: a) cover b) front bezel c) optical drive d) drive cage
3. Perform the following steps as shown in the illustration: a) Press the 8–pin and 4–pin power cable [1].
b) Disconnect the 8-pin and 4–pin power cables from the system board [2].
c) Unroute the cable from the system board.
24
4. Release the blue latch from the system.
5. Remove the screws that secure the power supply to the back of the computer
25
6. Perform the following steps as shown in the illustration: a) Press the latch downwards to release the power supply unit [1].
b) Slide the power supply unit from the computer [2].
7. Lift the power supply out of the computer.
26
Installing the Power Supply
1.
Place the power supply in the chassis and slide towards the back of the computer to secure it.
2. Tighten the screws securing the power supply to the back of the computer.
3. Connect the 4-pin and 8–pin power cables to the system board.
4. Thread the power cables into the chassis clips.
5. Install: a) drive cage b) optical drive c) front bezel d) cover
6. Follow the procedures in After Working Inside Your Computer .
Removing the Coin-Cell Battery
1.
Follow the procedures in Before Working Inside Your Computer .
2. Remove the: a) cover b) front bezel c) drive cage
3. Press the release latch away from the battery to allow it to pop-up from the socket and then lift the coin-cell battery out of the computer.
27
Installing the Coin-Cell Battery
1.
Place the coin-cell battery into its slot on the system board.
2. Press the coin-cell battery downward until the release latch springs back into place and secures it.
3. Install the: a) drive cage b) front bezel c) cover
4. Follow the procedures in After Working Inside Your Computer .
Removing the Heatsink Assembly
1.
Follow the procedures in Before Working Inside Your Computer .
2. Remove the cover
3. Using both hands, push away the two release handles while lifting the fan shroud upward and off the computer.
4. Perform the following steps as shown in the illustration: a) Press the fan cable [1].
b) Disconnect the fan cable from the system board [2].
c) Loosen the captive screws, lift the heat sink assembly and then remove it from the computer.
28
Installing the Heatsink Assembly
1.
Place the heat-sink assembly into the chassis.
2. Tighten the captive screws to secure the heat-sink assembly to the system board.
3. Connect the fan cable to the system board.
4. Place the fan shroud on the fan and push to click in place.
5. Install the cover
6. Follow the procedures in
After Working Inside Your Computer
.
Removing the Processor
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the cover.
3. Remove the heat sink assembly.
4. Press the release lever down and then move it outward to release it from the retention hook. Lift the processor cover and remove the processor from the socket, and place it in antistatic bag.
29
Installing the Processor
1.
Insert the processor into the processor socket. Ensure the processor is properly seated.
2. Gently lower the processor cover.
3. Press the release lever down and then move it inward to secure it with the retention hook.
4. Install the heat-sink assembly.
5. Install the cover.
6. Follow the procedures in After Working Inside Your Computer .
Removing the Intrusion Switch
1.
Follow the procedures in Before Working Inside Your Computer .
2. Remove the: a) cover b) heat sink assembly
3. Disconnect the intrusion-switch cable from the system board.
4. Slide the intrusion switch toward the bottom of the chassis and remove it from the computer.
Installing the Intrusion Switch
1.
Insert the intrusion-switch into the chassis rear and slide it outward to secure it.
2. Connect the intrusion-switch cable to the system board.
3. Install the: a) heat sink assembly b) cover
4. Follow the procedures in
After Working Inside Your Computer
.
30
System Board Components
The following image displays the system board layout.
1.
2.
PCI Express x16 connector
PCI Express x1 connector
3.
intrusion-switch connector
4.
PS/2, serial connector
5.
power connector
6.
processor socket
7.
CPU fan connector
8.
memory module connectors
9.
HDD LED & chassis detect connector
10.
power switch connector
11.
coin-cell battery
12.
system power connector
13.
system fan connector
14.
RTC reset jumper
15.
ODD SATA connector
16.
HDD SATA connector
17.
power connector
18.
front i/o connector
19.
internal speaker connector
20.
password reset jumper
21.
front audio connector
31
Removing the System Board
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the: a) cover b) front bezel c) optical drive d) drive cage e) memory f) heat sink assembly g) expansion card(s) h) power supply
3. Disconnect all the cables connected to the system board, and move the cables away from the chassis.
4. Turn the hex screw counter clockwise and remove from the system board
32
5. Lift the cover upward to a 45–degree angle and remove it from the computer.
6. Remove the system board from the chassis.
33
Installing the System Board
1.
Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis.
2. Tighten the screws securing the system board to the chassis.
3. Connect the cables to the system board.
4. Install the: a) power supply b) expansion card(s) c) heat sink assembly d) memory e) drive cage f) optical drive g) front bezel h) cover
5. Follow the procedures in
After Working Inside Your Computer
.
34
3
System Setup
System Setup enables you to manage your computer hardware and specify BIOS
‐level options. From the
System Setup, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage your computer security
Boot Sequence
Boot Sequence allows you to bypass the System Setup
‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
• Access System Setup by pressing <F2> key
• Bring up the one-time boot menu by pressing <F12> key
The one-time boot menu displays the devices that you can boot from including the diagnostic option.
The boot-menu options are:
• Removable Drive (if available)
• STXXXX Drive
NOTE: XXX denotes the SATA drive number.
• Optical Drive
• Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
Navigation Keys
The following table displays the system setup navigation keys.
NOTE: For most of the system setup options, changes that you make are recorded but do not take effect until you re-start the system.
35
Table 1. Navigation Keys
Keys
Up arrow
Down arrow
<Enter>
Spacebar
<Tab>
Navigation
Moves to the previous field.
Moves to the next field.
Allows you to select a value in the selected field (if applicable) or follow the link in the field.
Expands or collapses a drop
‐down list, if applicable.
Moves to the next focus area.
NOTE: For the standard graphics browser only.
<Esc>
<F1>
Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen displays a message that prompts you to save any unsaved changes and restarts the system.
Displays the System Setup help file.
System Setup Options
NOTE: Depending on your computer and its installed devices, the items listed in this section may or may not appear.
Table 2. General
Option
System Board
Description
This section lists the primary hardware features of your computer.
• System Information
• Memory Information
• PCI Information
• Processor Information
• Device Information
Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
• Boot Sequence
• Diskette drive
• SATA HDD Drive
• USB Storgae Device
• CD/DVD/CD-RW Drive
• Onboard NIC
• Boot List Option
• Allows you to change the boot list option.
– Legacy
36
Option
Advanced Boot Options
Date/Time
Table 3. System Configuration
Option
Integrated NIC
Serial Port
SATA Operation
Drives
SMART Reporting
Description
– UEFI
Allows you to Enable Legacy Option
ROMs
• Enabled (Default)
Allows you to set the date and time. The changes to the system date and time takes effect immediately.
Description
Allows you to configure the integrated network controller. The options are:
• Disabled
• Enable UEFI Network Stack
• Enabled
• Enabled w/PXE (Default)
• Enabled w/Cloud Desktop
Identifies and defines the serial port settings. You can set the serial port to:
• Disabled(Default)
• COM1
• COM2
• COM3
• COM4
NOTE: The operating system may allocate resources even if the setting is disabled.
Allows you to configure the internal SATA hard-drive controller. The options are:
• Disabled
• ATA
• AHCI (Default)
Allows you to enable or disable the various drives on-board:
• SATA-0
• SATA-1
• SATA-2
Default Setting: All drives are enabled.
This field controls if the hard drive errors for the integrated drives are reported during system startup. This technology is
37
Option
USB Configuration
Audio
Description part of the SMART (Self Monitoring Analysis and Reporting
Technology) specification.
• Enable SMART Reporting - This option is disabled by default.
Allows you to enable or disable the internal USB configuration.
The options are:
• Enable Boot Support
• Enable Front USB Ports
• Enable USB 3.0 Ports
• Enable Rear Dual USB 2.0 Ports
• Enable Dual USB 2.0 Ports (Under LAN ports)
Allows you enable or disable the audio feature.
Default Setting: Audio is enabled
Table 4. Video
Option
Multi-Display
Description
Allows you to enables or disables Multi-
Display, it should be enabled for windows 7 32/64bit or later only.
• Disable Multi Display
Table 5. Security
Option
Admin Password
System Password
Internal HDD_0
Password
Description
This field lets you set, change, or delete the administrator (admin) password
(sometimes called the setup password). The admin password enables several security features.
The drive does not have a password set by default.
• Enter the old password
• Enter the new password
• Confirm the new password
This field lets you set, change, or delete the system password. The system password enables several security features.
The drive does not have a password set by default.
• Enter the old password
• Enter the new password
• Confirm the new password
Allows you to set, change, or delete the password on the computer’s internal hard disk drive (HDD) Successful change to this password take effect immediately. The drive does not have a password set by default
• Enter the old password
38
Option
Strong Password
Password
Configuration
Password Bypass
Password Change
TPM Security
Computrace
Chassis Intrusion
CPU XD Support
Description
• Enter the new password
• Confirm the new password
Enable strong password - This option is disabled by default.
This field controls the minimum and maximum number of characters allowed for the admin and system passwords.
• Admin Password Min
• Admin Password Max
• System Password Min
• System Password Max
Allows you to bypass the
System Password prompts during a system restart.
and the internal HDD password
• Disabled - Always prompt for the system and internal HDD password when they are set. This option is disabled by default.
• Reboot Bypass - Bypass the password prompts on restarts (warm boots).
NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off state (a cold boot). Also, the system will always prompt for passwords on any module bay HDDs that may be present.
Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set.
• Allow Non-Admin Password Changes - This option is enabled by default.
This option lets you control whether the Trusted Platform Module (TPM) in the system is enabled and visible to the operating system.
TPM Security - This option is disabled by default.
TPM ACPI Support
TPM PPI Deprovision Override
Clear
TPM PPI Provision Override
NOTE: Activation, deactivation, and clear options are not affected if you load the setup program's default values. Changes to this option take effect immediately.
This field lets you activate or disable the BIOS module interface of the optional
Computrace Service from Absolute Software .
• Deactivate - This option is disabled by default.
• Disable
• Activate
• Disable - This option is disabled by default.
• On-Silent
Allows you to enable or disable the execute disable mode of the processor.
39
Option Description
• Enable CPU XD Support - This option is enabled by default.
Admin Setup Lockout Allows you to enable or disable the option to enter setup when an admin password is set.
• Enable Admin Setup Lockout - This option is not set by default.
HDD Protection
Support
Allows you to enable or disable the HDD Protection feature
• HDD Protection SupportDisable - This option is disabled by default.
Table 6. Secure Boot
Option
Secure Boot Enable
Expert Key Management
Description
Allows you to enable or disable the
Secure Boot Feature. The options are:
• Disabled (Default)
• Enabled
Allows you to manipulate the security key databases only if the system is in
Custom Mode. The Enable Custom
Mode option is disabled by default. The options are:
• PK
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
• Save to File- Saves the key to a userselected file
• Replace from File- Replaces the current key with a key from a userselected file
• Append from File- Adds a key to the current database from a userselected file
• Delete- Deletes the selected key
• Reset All Keys- Resets to default setting
• Delete All Keys- Deletes all the keys
NOTE: If you disable the Custom
Mode, all the changes made will be erased and the keys will restore to default settings.
40
Table 7. Performance
Option
Multi Core Support
Intel SpeedStep
C States Control
Limit CPUID Value
HyperThread control (SFF)
Description
Specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores.
• All - Enabled by default
• 1
• 2
Allows you to enable or disable the Intel
SpeedStep feature.
Default Setting: Enable Intel SpeedStep
Allows you to enable or disable the additional processor sleep states.
Default Setting:Enabled
This field limits the maximum value the processor Standard CPUID Function will support
• Disable CPUID Limit
NOTE: Some Operating system will not complete installation when the maximum CPUID Function is greater than 3
Allows you to enable or disable the
Hyper-Threading Technology. This option is enabled by default.
Table 8. Power Management
Option
AC Recovery
Description
Specifies how the computer will respond when AC power is applied after a AC power loss. You can set the AC Recovery to:
• Power Off (Default)
• Power On
• Last Power State
Auto On Time Allows you to set the time at which the computer must turn on automatically.
The options are:
• Disabled (Default)
• Every Day
• Weekdays
• Select Days
Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled.
• Disabled
41
Option
Fan Speed Control
Description
• Enabled in S5 only
• Enabled in S4 and S5 Enabled
Controls the speed of the system fan. This option is disabled by default.
NOTE: When enabled, the fan runs at full speed.
USB Wake Support This option allows you to enable USB devices to wake the computer from standby.
• Enable USB Wake Support - This option is enabled by default.
Wake on LAN
Block Sleep
Intel Smart Connect
Technology
This option allows the computer to power up from the off state when triggered by a special LAN signal. Wake-up from the Standby state is unaffected by this setting and must be enabled in the operating system. This feature only works when the computer is connected to AC power supply. The options differ based on the form factor.
• Disabled - Does not allow the system to power on by special LAN signals when it receives a wake-up signal from the LAN or wireless LAN.
• LAN Only - Allows the system to be powered on by special LAN signals.
• LAN or PXE Boot - Allows the system to be powered on by special LAN or
PXE Bootsignals. (For Ultra Small Form Factor only)
This option is Disabled by default.
Allows you to block entering to sleep (S3 state) in OS Environment.
Default Setting: Disabled
The option is disabled by default. If option enables will periodically sense nearby wireless connection while the system is asleep. It will synchronize emails or social media application that were open when system entered the sleep state.
• Smart Connection
Table 9. POST Behavior
Option
Numlock LED
Keyboard Errors
Description
Specifies if the NumLock function can be enabled when the system boots. This option is enabled by default.
Specifies whether keyboard related errors are reported when it boots. This option is enabled by default.
Table 10. Virtualization Support
Option
Virtualization
Description
This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology.
• Enable Intel Virtualization Technology - This option is enabled by default.
42
Table 11. Maintenance
Option
Service Tag
Asset Tag
SERR Messages
Description
Displays the service tag of your computer.
Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled.
Table 12. Cloud Desktop
Option
Server Lookup Method
Server IP Address
Server Port
Client Address Method
Client IP Address
Client SubnetMask
Client Gateway
Description
Specifies how the ImageServer looks up the server address.
• Static IP
• DNS (enabled by default)
NOTE: This field is only relevant when the the
Integrated NIC
control in
System Configuration
group is set to
Enabled with ImageServer
.
Specifies the primary static IP address of the ImageServer with which the client software communicates. The default IP address is 255.255.255.255.
NOTE: This field is only relevant when the the
System Configuration and when Lookup Method
group is set to
is set to
Integrated NIC
control in
Enabled with ImageServer
Static IP .
Specifies the primary IP port of the ImageServer, which is used by the client to communicate. The default IP port is 06910.
NOTE: This field is only relevant when the Integrated NIC control in the
System Configuration
group is set to
Enabled with ImageServer
.
Specifies how the client obtains the IP address.
• Static IP
• DHCP (enabled by default)
NOTE: This field is only relevant when the Integrated NIC control in the
System Configuration
group is set to
Enabled with ImageServer
.
Specifies the static IP address of the client. The default IP address is
255.255.255.255.
NOTE: This field is only relevant when the the and when Client DHCP is set to Static IP .
Integrated NIC
control in
System Configuration
group is set to
Enabled with ImageServer
Specifies the subnet mask of the client. The default setting is
255.255.255.255.
NOTE: This field is only relevant when the the
Integrated NIC control in
System Configuration group is set to Enabled with ImageServer and when
Client DHCP
is set to
Static IP
.
Specifies the gateway IP address for the client. The default setting is
255.255.255.255.
43
Option
Advanced
Description
NOTE: This field is only relevant when the the and when
Client DHCP
is set to
Static IP
.
Integrated NIC
control in
System Configuration
group is set to
Enabled with ImageServer
Specifies for Advanced debugging
• Verbose Mode (Disabled)
NOTE: This Option is only relevant when the integrated NIC control in the System Configuration group is set to enable with Cloud Desktop.
Table 13. System Logs
Option
BIOS events
Description
Displays the system event log and allows you to clear the log.
• Clear Log
Updating the BIOS
It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet
1.
Re-start the computer.
2. Go to dell.com/support.
3. Enter the Service Tag or Express Service Code and click Submit.
NOTE: To locate the Service Tag, click Where is my Service Tag?
NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen.
4. If you are unable to locate or find the Service Tag, click the Product Category of your computer.
5. Choose the Product Type from the list.
6. Select your computer model and the Product Support page of your computer appears.
7. Click Get drivers and click View All Drivers.
The Drivers and Downloads page opens.
8. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
9. Identify the latest BIOS file and click Download File.
You can also analyze which drivers need an update. To do this for your product, click Analyze
System for Updates and follow the instructions on the screen.
10. Select your preferred download method in the Please select your download method below window; click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
44
Clearing Forgotten Password
The system's software security features include a system password and a setup password. The password jumper disables any password(s) currently in use. There are 3–pins for the password reset jumper.
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the cover.
3. Identify the password reset jumper on the system board, see the System Board Components.
4. Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2
5. Install the cover.
6. Connect the computer to the electrical outlet and power-on the computer to clear the password.
7. Power-off the computer and disconnect the power cable from the electrical outlet.
8. Remove the cover.
9. Replace the jumper on the pins 2 and 3.
10. Install the cover.
11. Follow the procedures in After Working Inside Your Computer .
12. Power-on the computer.
13. Go to the system setup, and assign a new system or setup password.
Clearing CMOS
1.
Follow the procedures in
Before Working Inside Your Computer
.
2. Remove the cover.
3. Remove the PCI card if installed.
4. Identify the CMOS jumper on the system board, see the System Board Components.
5. Place the 2-pin jumper plug on pins 1 and 2 to clear CMOS
6. Install PCI card if installed.
7. Install the cover.
8. Connect the computer to the electrical outlet and power-on the computer to clear the CMOS.
9. Power-off the computer and disconnect the power cable from the electrical outlet.
10. Remove the cover.
11. Replace the jumper on the pins 1 and 2.
12. Install PCI card if installed.
13. Install the cover.
14. Follow the procedures in
After Working Inside Your Computer
.
15. Power-on the computer.
System and Setup Password
You can create a system password and a setup password to secure your computer.
Password Type Description
System password Password that you must enter to log on to your system.
45
Password Type
Setup password
Description
Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
Assigning a System Password and Setup Password
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer.
To enter a system setup, press <F2> immediately after a power-on or re-boot.
1.
In the System BIOS or System Setup screen, select System Security and press <Enter>.
The System Security screen appears.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password , enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
– A password can have up to 32 characters.
– The password can contain the numbers 0 through 9.
– Only lower case letters are valid, upper case letters are not allowed.
– Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
Re-enter the system password when prompted.
4. Type the system password that you entered earlier and click OK.
5. Select Setup Password, type your system password and press <Enter> or <Tab>.
A message prompts you to re-type the setup password.
6. Type the setup password that you entered earlier and click OK.
7. Press <Esc> and a message prompts you to save the changes.
8. Press <Y> to save the changes.
The computer reboots.
Deleting or Changing an Existing System and/or Setup Password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or
Setup password, if the Password Status is Locked.
To enter the System Setup, press <F2> immediately after a power-on or reboot.
1.
In the System BIOS or System Setup screen, select System Security and press <Enter>.
46
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
4. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted.
5. Press <Esc> and a message prompts you to save the changes.
6. Press <Y> to save the changes and exit from the System Setup.
The computer reboots.
Disabling a System Password
The system's software security features include a system password and a setup password. The password jumper disables any password(s) currently in use.
NOTE: You can also use the following steps to disable a forgotten password.
1.
Follow the procedures in
Before Working on Your Computer
.
2. Remove the cover.
3. Identify the PSWD jumper on the system board.
4. Remove the PSWD jumper from the system board.
NOTE: The existing passwords are not disabled (erased) until the computer boots without the jumper.
5. Install the cover.
NOTE: If you assign a new system and/or setup password with the PSWD jumper installed, the system disables the new password(s) the next time it boots.
6. Connect the computer to the electrical outlet and power-on the computer.
7. Power-off the computer and disconnect the power cable from the electrical outlet.
8. Remove the cover.
9. Replace the PSWD jumper on the system board.
10. Install the cover.
11. Follow the procedures in
After Working on Your Computer
.
12. Power-on the computer.
13. Go to the system setup, and assign a new system or setup password. See
Setting up a System
Password .
47
48
4
Diagnostics
If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Enhanced Pre-Boot System Assessment (ePSA)
Diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware.
The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:
• Run tests automatically or in an interactive mode
• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal when the diagnostic tests are performed.
1.
Power-on the computer.
2. As the computer boots, press the <F12> key as the Dell logo appears.
3. On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.
4. If you wish to run a diagnostic test on a specific device, press <Esc> and click Yes to stop the diagnostic test.
5. Select the device from the left pane and click Run Tests.
6. If there are any issues, error codes are displayed.
Note the error code and contact Dell.
49
50
Troubleshooting Your Computer
You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error
Messages during the operation of the computer.
Power LED Diagnostics
5
The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED.
The diagnostic LED is only active and visible during the POST process. Once the operating system starts to load, it is no longer visible.
Amber LED blinking scheme – The pattern is 2 or 3 blinks followed by a short pause then x number of blinks up to 7. The repeated pattern has a long pause inserted in the middle. For example 2,3 = 2 amber blinks, short pause, 3 amber blinks followed by long pause then repeats.
Table 14. Power LED Diagnostics
Amber LED State off off blinking steady off
White LED State off breathing off off steady
Description system is OFF system is in sleep state power supply unit (PSU) failure
PSU is working but failed to fetch code system is ON
3,1
3,2
3,3
3,4
3,5
2, 4
2,5
2,6
2,7
Amber LED State Description
2,1 system board failure
2,2
2,3 system board, PSU or PSU cabling failure system board, memory or CPU failure coin-cell battery failure corrupt BIOS
CPU configuration failure or CPU failure memory modules are detected, but a memory failure possible peripheral card or system board failure possible USB failure no memory modules are detected possible system board error memory modules are detected, but a memory configuration or compatibility error
51
Amber LED State Description
3,6 possible system board resource and/or hardware failure
3,7 some other failure with messages on screen
Beep Code
The computer can emit a series of beeps during start-up if the display does not show errors or problems. These series of beeps, called beep codes, identify various problems. The delay between each beep is 300 ms, the delay between each set of beeps is 3 sec, and the beep sound lasts 300 ms. After each beep and each set of beeps, the BIOS should detect if the user presses the power button. If so,
BIOS will jump out from looping and execute the normal shutdown process and power system.
Code
Cause
1-3-2
Memory failure
NOTE: 1. If the system is attached with an internal speaker we can hear the beep sound directly.
NOTE: 2. If the system does have an internal speaker, connect an external speaker to line out connection to hear the beep sound.
NOTE: User can also check the power LED behavior instead of the beep code for troubleshooting purpose.
Error Messages
Error Message
Address mark not found
Description
The BIOS found a faulty disk sector or could not find a particular disk sector.
Alert! Previous attempts at booting this system have failed at checkpoint
[nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell
Technical Support.
The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell and report the checkpoint code (nnnn) to the support technician
Alert! Security override Jumper is installed.
The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed.
Attachment failed to respond
The floppy or hard drive controller cannot send data to the associated drive.
52
Error Message
Bad command or file name
Bad errorcorrection code
(ECC) on disk read
Controller has failed
Data error
Description
Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.
The floppy or hard drive controller detected an uncorrectable read error.
The hard drive or the associated controller is defective.
Decreasing available memory
Diskette drive 0 seek failure
Diskette read failure
Diskette subsystem reset failed
Gate A20 failure
The floppy or hard drive cannot read the data. For the Windows operating system, run the chkdsk utility to check the file structure of the floppy or hard drive. For any other operating system, run the appropriate corresponding utility.
One or more memory modules may be faulty or improperly seated. Re-install the memory modules and, if necessary, replace them.
A cable may be loose or the computer configuration information may not match the hardware configuration.
The floppy disk may be defective or a cable may be loose. If the drive access light turns on, try a different disk.
The floppy drive controller may be faulty.
General failure
One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
The operating system is unable to carry out the command. This message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action to resolve the problem.
The hard drive failed initialization.
Hard-disk drive configuration error
Hard-disk drive controller failure
Hard-disk drive failure
Hard-disk drive read failure
Invalid configuration informationplease run SETUP program
Invalid Memory configuration,
The hard drive failed initialization.
The hard drive failed initialization.
The hard drive failed initialization.
The computer configuration information does not match the hardware configuration.
DIMM1 slot does not recognize a memory module. The module should be reseated or installed.
53
Error Message please populate
DIMM1
Keyboard failure
Memory data line failure at address, read value expecting value
Memory double word logic failure at address, read value expecting value
Description
Memory address line failure at address, read value expecting value
A cable or connector may be loose, or the keyboard or keyboard/mouse controller may be faulty.
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
Memory allocation error
The software you are attempting to run is conflicting with the operating system, another program, or a utility.
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
Memory odd/even logic failure at address, read value expecting value
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them
A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them.
Memory write/ read failure at address, read value expecting value
Memory size in
CMOS invalid
The amount of memory recorded in the computer configuration information does not match the memory installed in the computer.
A keystroke interrupted the memory test.
Memory tests terminated by keystroke
No boot device available
The computer cannot find the floppy disk or hard drive.
No boot sector on hard-disk drive
The computer configuration information in System Setup may be incorrect.
No timer tick interrupt
A chip on the system board might be malfunctioning.
54
Error Message
Non-system disk or disk error
Description
The floppy disk in drive A does not have a bootable operating system installed on it. Either replace the floppy disk with one that has a bootable operating system, or remove the floppy disk from drive A and restart the computer.
Not a boot diskette
Plug and play configuration error
Read fault
The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it. Insert a bootable floppy disk.
The computer encountered a problem while trying to configure one or more cards.
Requested sector not found
The operating system cannot read from the floppy or hard drive, the computer could not find a particular sector on the disk, or the requested sector is defective.
The operating system cannot read from the floppy or hard drive, the computer could not find a particular sector on the disk, or the requested sector is defective.
Reset failed The disk re-set operation failed.
Sector not found The operating system cannot locate a sector on the floppy or hard drive.
Seek error The operating system cannot find a specific track on the floppy disk or hard drive.
Shutdown failure A chip on the system board might be malfunctioning.
Time-of-day clock stopped
The battery might be dead.
Time-of-day not set-please run the
System Setup program
Timer chip counter 2 failed
The time or date stored in System Setup does not match the computer clock.
A chip on the system board may be malfunctioning.
Unexpected interrupt in protected mode
The keyboard controller may be malfunctioning or a memory module may be loose.
WARNING: Dell's
Disk Monitoring
System has detected that drive
[0/1] on the
[primary/ secondary] EIDE controller is operating outside of normal specifications. It is advisable to immediately back up your data and replace your hard
During initial startup, the drive detected possible error conditions. When your computer finishes booting, immediately back up your data and replace your hard drive (for installation procedures, see "Adding and Removing Parts" for your computer type). If no replacement drive is immediately available and the drive is not the only bootable drive, enter System Setup and change the appropriate drive setting to None. Then remove the drive from the computer.
55
Error Message drive by calling your support desk or Dell.
Write fault
Write fault on selected drive
Description
The operating system cannot write to the floppy or hard drive.
The operating system cannot write to the floppy or hard drive.
56
6
Technical Specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For comprehensive specification of your computer go to Specifications’ section in your Owner’s Manual available on the support site at dell.com/support. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
Table 15. System Information
Feature
Processor type
Total Cache
Chipset
Specification
Intel Core i3 / i5 series upto 8 MB
Intel H81 Chipset
Table 16. Memory
Feature
Type
Speed
Connectors
Capacity
Minimum Memory
Maximum memory:
Table 17. Video
Feature
Video Controller
Specification up to 1600 MHz DDR3 Synch DRAM Non-ECC memory
1600 MHz
2 internally accessible DDR3 SODIMM sockets
Up to 8 GB
2 GB
16 GB
Specification
Integrated: Intel HD Graphics 4600/ HD Graphics 4400/ HD
Graphics
Discrete: AMD Radeon HD8570 or AMD Radeon HD8490 shared memory Video memory
Table 18. Audio
Feature
Controller
Speaker
Specification
Intel Realtek ALC3220 High Definition Audio single 4–ohms speaker in both the left and right speaker assembly single digital microphone Internal microphone support
57
Feature
Volume controls
Table 19. Communications
Feature
Network adapter
Table 20. Drives
Feature
Externally accessible:
Internally accessible
Table 21. Ports and Connectors
Feature
Audio
Network Adapter
Serial
Parallel
USB 2.0
USB 3.0
Table 22. Controls and Lights
Feature
Front of the computer:
Power button light
Drive activity light
Back of the computer:
Link integrity light on integrated network adapter
Specification volume up/down buttons, program menus, and keyboard media-control keys
Specification
Intel 10/100/1000 Mbps Ethernet LAN on system board
Specification
ODD is externally accessible
HDD is internally accessible
Specification
• one audio input/microphone port
• one headphone port support Broadcom NetXtreme 10/100/1000 PCIe Gigabit
Networking Card support Serial / PS/2 Add-in Bracket or Serial / Parallel Port
PCIe Add-in Card
Serial / Parallel Port PCIe Add-in Card two connectors in the front panel and four connectors on the back panel two connectors on the back panel
Specification
White light — Solid white light indicates power-on state;
Breathing white light indicates sleep state of the computer.
White light — Blinking white light indicates that the computer is reading data from or writing data to the hard drive
Green — a good 10 Mbps connection exists between the network and the computer.
Green — a good 100 Mbps connection exists between the network and the computer.
Orange — a good 1000 Mbps connection exists between the network and the computer.
58
Feature
Network activity light on integrated network adapter
Power supply diagnostic light
Specification
Off (no light) — the computer is not detecting a physical connection to the network.
Yellow light — A blinking yellow light indicates that network activity is present.
Green light — The power supply is turned on and is functional. The power cable must be connected to the power connector (at the back of the computer) and the electrical outlet.
Table 23. Power
Feature
Coin-cell battery
Voltage
Wattage
Maximum heat dissipation
Specification
3V Lithium CR2032
100 VAC to 240 VAC
255 W
N/A
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
Table 24. Physical
Feature
Height
Width
Depth
Weight
Table 25. Environmental
Feature
Temperature:
Operating
Storage
Relative humidity (maximum):
Operating
Storage
Maximum vibration:
Operating
Storage
Maximum shock:
Operating
Storage
Specification
290.00 mm (11.41 inches)
92.60 mm (3.64 inches)
312.00 mm (12.28 inches)
5 kg (11.02 lb)
Specification
0 degree to 35 degree
-40 degree to 65 degree
20 R.H. to 80 R.H.
20 R.H. to 95 R.H.
0.26 Grms
1.37 Grms
40 G/2 ms
50 G/19 ms
59
Feature
Altitude:
Operating
Storage
Airborne contaminant level
Specification
–15.2 m to 3048 m (–50 to 10,000 ft)
–15.20 m to 10,668 m (–50 ft to 35,000 ft)
G1 or lower as defined by ANSI/ISA-S71.04-1985
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7
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
Go to dell.com/contactdell.
2. Verify your country or region from the drop-down menu at the top left corner of the page.
3. Select your support category: Technical Support, Customer Support, Sales, or International
Support Services.
4. Select the appropriate service or support link based on your requirement.
NOTE: If you have purchased a Dell system, you may be asked for the Service Tag.
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Key Features
- PC Black, Silver 255 W
- Intel Pentium G G3220 3 GHz
- 4 GB DDR3-SDRAM 1600 MHz 1 x 4 GB
- 500 GB HDD DVD±RW
- Intel® HD Graphics
- Ethernet LAN 10,100,1000 Mbit/s
- Windows 7 Professional 64-bit
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