Epson 2190 - FX B/W Dot-matrix Printer User`s guide

R
®
9-pin Dot Matrix Printer
User’s Guide
This manual is divided in two sections: English and Spanish. The
English section begins after this page. The Spanish section begins
approximately at the middle of the manual.
Este manual está dividido en dos secciones: Inglés y Español. El
manual en español comienza aproximadamente a la mitad del libro. El
manual en inglés comienza después de esta página.
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The
information contained herein is designed only for use with this EPSON printer. EPSON is not
responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION.
EPSON Store, EPSON Connection, and SoundAdvice are service marks of Epson America,
Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
4041363-03
CPD-15991R3
Copyright © 2005 by SEIKO EPSON CORPORATION, Nagano, Japan.
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Contents
Introduction
Okidata Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 11
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
For Windows XP, Me, or 2000 . . . . . . . . . . . . . . . . . . . . . . . . 12
For Windows 98, 95, or NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . 13
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing and Using the Online Reference Guide . . . . . . . . . . . . 15
Installing the Remote Configuration Manager . . . . . . . . . . . . . . . 15
Paper Handling
Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjusting the Paper-Thickness Setting . . . . . . . . . . . . . . . . . . . . . 18
Loading Continuous Paper with the Front Push Tractor . . . . . . 19
Loading Continuous Paper with the Rear Push Tractor . . . . . . . 21
Loading Continuous Paper with the Pull Tractor . . . . . . . . . . . . 22
Removing paper from the pull tractor . . . . . . . . . . . . . . . . . 26
Loading Single Sheets with the Paper Guide . . . . . . . . . . . . . . . . 26
Loading Special Papers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Single-sheet multipart forms . . . . . . . . . . . . . . . . . . . . . . . . . 28
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the Micro Adjust Function . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the top-of-form position . . . . . . . . . . . . . . . . . . . . 32
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Using the Control Panel
Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a Font and Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Printer’s Default Settings . . . . . . . . . . . . . . . . . . . .
Default-setting mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emulating the Okidata Microline 320/321 Turbo . . . . . . . . . . . .
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38
39
40
Troubleshooting
Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41
42
43
44
Product Information
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hot Parts Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . .
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . .
FCC Compliance Statement for United States Users . . . . . . . . .
WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Canadian users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EPSON AMERICA, INC., LIMITED WARRANTY. . . . . . . . . . .
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47
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Introduction
This manual covers the following basic information to get you started
using your printer:
❏
Setting Up the Printer
❏
Paper Handling
❏
Using the Control Panel
❏
Troubleshooting
❏
Product Information
Although the illustrations in this manual show the FX-890, the
instructions apply to both the FX-890 and the FX-2190.
w Warnings must be followed carefully to avoid bodily injury.
c Cautions must be observed to avoid damage to your equipment.
Notes contain important information and useful tips about using your printer.
For detailed information about your printer, refer to the online
Reference Guide. It describes all the printer’s functions, optional products,
printer software, troubleshooting, and technical specifications. See
“Installing and Using the Online Reference Guide” on page 15.
For help using your printer software, you can use the online help which
is installed automatically when you install the printer software.
Okidata Compatibility
®
®
You can make your FX-890 or FX-2190 work like the Okidata Microline
320 Turbo or 321 Turbo by turning the printer on in a different mode. For
instructions, see page 40.
Introduction
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Options
By adding options, such as a cut-sheet feeder or roll paper holder, you
can further expand your printer’s capabilities. Optional interface cards
are also available to supplement your printer’s built-in interfaces.
(See the Reference Guide for more information.)
You can purchase ribbon cartridges, paper, manuals, and accessories
from EPSON® at (800) 873-7766, or visit the EPSON StoreSM at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral.
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Introduction
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Chapter 1
Setting Up the Printer
This chapter describes how to unpack and set up your printer.
Unpacking the Printer
Make sure you have the following items.
Ribbon cartridge
Paper guide
Printer
Power cord
Printer software
Follow the directions on the Notice Sheet to remove the protective
materials before you turn on the printer. Save all packing and protective
materials in case you need to ship the printer in the future.
Choosing a Place for the Printer
❏
Place the printer on a flat, stable surface. The printer will not operate
properly if it is tilted or placed at an angle.
❏
Avoid using or storing the printer in places subject to rapid changes
in temperature and humidity. Keep it away from direct sunlight,
strong light, heat sources, or excessive moisture or dust.
❏
Place the printer near a wall outlet where you can easily unplug the
power cord. Position the power cord and interface cable so they do
not interfere with paper feeding.
Note for French-speaking users:
Placez l’imprimante près d’une prise de courant où la fiche peut être
débranchée facilement.
Setting Up the Printer
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❏
Avoid electrical outlets controlled by wall switches or automatic
timers. An interruption in power can erase information in the
memory of your printer or computer. Also avoid outlets on the same
circuit as large motors or other appliances that can cause voltage
fluctuations.
❏
Use a grounded power outlet; do not use an adapter plug.
Assembling the Printer
1.
Make sure the printer is turned off and unplugged. Then open the
printer cover and pull it up to remove it.
2.
Remove the paper tension
unit by pressing up the
tabs on each side and
pulling it up.
3.
Use your hand to slide the
print head to the middle of
the printer.
w Warning:
If you have just used the
printer, the print head
may be hot; let it cool
for a few minutes before
touching it.
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Setting Up the Printer
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4.
Remove the new ribbon
cartridge from the package.
The black plastic ribbon guide
is held in place on top of the
cartridge with a small tab. To
release it, hold the sides of the
ribbon guide and gently
disconnect it. (Do not remove
the ribbon guide from the
ribbon, however.)
5.
Hold the ribbon cartridge by its handle and insert it into the printer
at an angle, as shown below; then press down on both sides of the
cartridge to fit the plastic hooks into the printer slots. You should
hear it click into place.
6.
Slide the ribbon
guide into the print
head until it clicks in
place. Be careful not
to twist or crease the
ribbon.
Ribbon guide
Turn the
ribbon-tightening
knob to help feed the
ribbon into place.
Setting Up the Printer
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7.
Reinstall the paper
tension unit by
lowering it onto the
printer’s mounting
pegs. Then press down
on both ends until it
clicks into place.
8.
To replace the printer
cover, insert the front
tabs into the slots on
the printer and lower
the cover into place.
Then push it down
until it clicks.
9.
Make sure the top part
of the cover is folded
forward, as shown.
Then attach the paper
guide.
When printing, keep these points in mind:
❏
You can use the paper guide only when the tractor is installed in the
front or rear push position.
❏
For your safety and for the fastest printing, EPSON recommends
keeping the printer cover closed while printing. Although you can
print with the cover open, printing speed will be slower.
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Setting Up the Printer
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Connecting the Printer to Your Computer
Your printer is equipped with both an IEEE-1284-compatible parallel
interface and a USB (Universal Serial Bus) interface. It also includes a
Type-B optional interface slot in case your computer requires a different
type of printer interface. (See the Reference Guide if you need to install an
interface card.)
Note:
You can connect cables to both interfaces; the printer switches automatically to
the appropriate interface when it receives data.
To connect your computer to your printer’s built-in parallel interface,
you need a shielded, twisted-pair parallel cable with a 36-pin Centronics®
compatible connector for the printer. To connect the printer to a USB
port, you need a standard, shielded USB cable.
1.
Make sure both the printer and computer are turned off, then
connect the parallel or USB cable to the printer.
Parallel
2.
USB
Connect the other end to your computer.
c Caution:
There are several models of the printer designed for different voltages, and
it is not possible to adjust the printer for use with another voltage. If the
label on the back of the printer does not show the correct voltage for your
country, contact your dealer.
Setting Up the Printer
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3.
Plug the power
cord into the AC
inlet on the back
of the printer and
plug the other end
into a properly
grounded
electrical outlet.
Installing the Printer Software
After you connect the printer to your computer, you need to install the
EPSON printer software on the CD-ROM shipped with your printer. The
printer driver is the software that runs, or “drives,” your printer. With it,
you can select printer settings such as print quality, resolution, and paper
size.
The software includes EPSON Status Monitor 3 (Windows® XP, 2000, Me,
98, 95, or NT 4.0), which displays printer status information and notifies
you of printer errors. See the Reference Guide for more information.
Note:
❏ Installing the printer software for Windows NT, XP, or 2000 may require
administrator privileges. If you have problems, ask your administrator for
more information.
❏
If the New Hardware Found screen or any other wizard appears when you
turn on your computer, click Cancel.
❏
If the Digital Signature Not Found screen appears, click Yes. If you click
No, you must reinstall the printer driver.
The printer software CD-ROM also includes the EPSON Remote
Configuration Manager, which lets you change the printer’s default
settings. See “Installing the Remote Configuration Manager” on page 15.
For Windows XP, Me, or 2000
1.
12
Make sure Windows is running and the printer is turned off.
Setting Up the Printer
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2.
Insert the printer software
CD-ROM into the
CD-ROM or DVD drive.
The Installation screen
appears:
If it does not, double-click
Setup.exe on the
CD-ROM.
3.
Select Install Software and
click
.
4.
Select your printer from the list, then follow the instructions on the
screen.
5.
When the installation is complete, see page 15 to install the
Reference Guide and the EPSON Remote Configuration Utility.
For Windows 98, 95, or NT 4.0
1.
Make sure Windows is running and the printer is turned off.
2.
Insert the printer software CD-ROM into the CD-ROM or DVD
drive. The Installation window shown above appears. If it does not,
select Setup.exe on the CD-ROM.
3.
Select Install Software and click
4.
Select your printer, then click OK and follow the instructions on the
screen.
5.
If you are prompted to insert your Windows CD-ROM, do it now
and click OK. When the Windows installation screen appears, close
the screen to continue with the driver installation.
.
Note:
❏ If your PC came with Windows pre-installed, Setup may not need the
Windows CD-ROM to complete the installation.
❏
If you see a message that the drive is not accessible, click Cancel and
try again.
Setting Up the Printer
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6.
Click Browse and select the path for the printer driver. Then click
OK and follow the on-screen instructions.
If you are using Windows NT, insert your Windows CD when
prompted.
7.
Select the appropriate file in the folder and click OK.
8.
When prompted, insert the printer software CD-ROM and click
Browse to select the correct path.
Note:
❏ If you see a message that the drive is not accessible, click Cancel and
try again.
9.
❏
If a “System Error” message appears, click Cancel. The exact wording
of the message depends on the version of Windows you are using.
❏
If you are using Windows NT, you do not need to specify a path.
❏
If you are using Windows 98, the Printer Utility Setup may start. If it
does, follow the instructions on the screen.
When the installation is complete, see page 15 to install the
Reference Guide and the EPSON Remote Configuration Utility.
For DOS programs
To control the printer from DOS application programs, you need to select
the printer you are using or another available printer from the printer list
in your application. Choose the EPSON printer at the appropriate step in
the installation or setup procedure. If the list in your application does not
include your printer, choose the first available printer from the following
list:
For FX-890:
For FX-2190:
FX-980
FX-880+
FX-880
FX-870
FX-850
FX-800
FX-85
FX-80+
FX-80
FX-2180
FX-2170
FX-1180+
FX-1180
FX-1170
FX-1050
FX-1000
FX-105
FX-100+
FX-100
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Setting Up the Printer
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Installing and Using the Online Reference Guide
You can install the online Reference Guide on your hard disk and view it
from your computer, or read it directly from the printer software
CD-ROM.
To install the Reference Guide on your hard disk, select Install Reference
Guide from the Installation screen and follow the on-screen instructions.
When the installation is complete, the FX890 2190 Guide icon appears in
the EPSON folder.
To open the Reference Guide on your hard disk, click Start, go to Programs
(or All Programs) and select EPSON. Then, click FX890 2190 Guide.
If you don’t want to install the manual on your hard disk, follow these
steps to view it from the CD-ROM:
1.
Insert the printer software CD-ROM in your CD-ROM or DVD
drive. The Installation screen appears. If it doesn’t, double-click
the
My Computer icon. Click the CD-ROM icon, then
double-click SETUP.EXE.
2.
Select User Guides.
3.
To open the Reference Guide, select View Reference Guide.
Installing the Remote Configuration Manager
The EPSON Remote Configuration Manager provides an easy way to
change your printer’s default settings in Windows. Follow these steps to
install it on your computer in Windows 2000, Me, 98, 95, or NT:
1.
Select Install EPSON Remote Configuration Manager from the
Installation screen.
You see this window:
Setting Up the Printer
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2.
Click Yes. After a
moment, you see the
Welcome screen:
3.
Click Next and follow the instructions on the screen. When the
installation is complete, click Finish. (If you see the folder window
open on the screen, close it so you can see the final installation
screen.)
The Remote Configuration Manager is installed on the computer in its
own program group, along with an uninstall option and the online
User’s Guide. See the User’s Guide for instructions on using the program.
To start the program, select Programs, Epson Remote Configuration
Mgr, and then click Epson Remote Configuration Manager.
To open the manual, select Programs, Epson Remote Configuration Mgr,
and then click Epson Remote Configuration Manager User’s Guide.
Note:
If you are using Windows 2000 and the printer is connected to the parallel port,
Remote Configuration Manager may not work. In this case, do one of the
following:
❏
Before running the program, set the printer driver to the LPT2 port. Then
use Remote Configuration Manager to check or change the default settings
as desired. After you finish using the program, remember to return the
setting to LPT1.
❏
Connect the printer to the USB port instead.
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Setting Up the Printer
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Chapter 2
Paper Handling
This chapter covers some important instructions you need to load and
use paper in your printer. For complete paper handling information, see
the Reference Guide.
Setting the Paper Release Lever
Before you start printing,
be sure to set the paper
release lever to indicate
the paper source you
want to use, as described
in the table below.
Lever position
Description
Single-sheet position
For loading single-sheet paper from the top or front slot.
Rear push tractor position
For loading continuous paper with the tractor installed in the
rear push position or when using the rear push and pull tractors
in combination.
Front push tractor position
For loading continuous paper with the tractor installed in the
front push position or when using the front push and pull tractors
in combination.
Pull tractor position
For loading continuous paper from the tractor installed on top
of the printer in the pull position. You can load paper in the
front, rear, or bottom slot.
Paper Handling
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Adjusting the Paper-Thickness Setting
Before you start printing, make sure the paper-thickness setting is correct
for the type of paper you are using.
Turn the printer off and
open the printer cover.
The paper-thickness lever
is located on the left side of
the printer. The numbers
next to the lever indicate
the thickness setting.
Select the correct setting according to this table:
Paper type
Lever position
Ordinary paper
0 or 1 (single sheets)
0 (continuous paper)
Thin paper
0
Carbonless multipart forms with:
2 parts (original + 1 copy)
3 parts (original + 2 copies)
4 parts (original + 3 copies)
5 parts (original + 4 copies)
6 parts (original + 5 copies)
7 parts (original + 6 copies)*
1
3
5
6
7
7
Continuous paper with labels
2
Postcards
2
Envelopes
5 or 6
* Available when using the tractor in the bottom or front pull position.
Note:
❏ When the temperature is 41°F (5°C) or lower, or 95°F (35°C) or higher, set
the paper-thickness lever one position lower to improve print quality.
❏
18
When the temperature is 41°F (5°C) or lower, or 95°F (35°C) or higher,
multipart forms with 7 parts cannot be used.
Paper Handling
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Loading Continuous Paper with the
Front Push Tractor
Make sure the printer is
turned off. Then open the
front cover and the flap.
Make sure the tractor is
installed in the front push
position. (You may need to
move it from the rear push
or pull position.)
2.
Set the paper release lever to the front push tractor position.
Also set the paper-thickness lever to the proper position for
your paper’s thickness. See “Adjusting the Paper-Thickness
Setting” on page 18 for instructions.
3.
Release the left and
right sprockets by
pushing the blue
lock levers
backward.
4.
Slide the left
sprocket
approximately
0.5 inch (12 mm)
from the far left
position and pull the
blue lever forward to
lock it in place. Then
slide the right
sprocket to match the
width of your paper,
but do not lock it.
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1.
5
0
Paper Handling
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5.
Remove the front cover by
pulling it straight down.
6.
Make sure your
paper has a
clean, straight
edge. Then open
both sprocket
covers and fit
the first four
holes of the
paper, with
printable side
up, over the
tractor pins.
7.
Close the sprocket covers.
8.
Slide the right sprocket to remove any slack in the paper; then lock it
in place by pushing the sprocket lock down.
9.
Attach the front cover with
the continuous paper
positioned as shown.
10. Make sure the paper guide is
lying flat on the printer and
slide the edge guides to the
middle of the paper guide.
11. Turn on the printer. When the printer receives data, it automatically
loads the paper and starts printing.
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If the first line on your page appears too high or low, you can change its
position using the Micro Adjust function as described on page 32.
c Caution:
Never use the knob to adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
Loading Continuous Paper with the
Rear Push Tractor
1.
Make sure the printer is turned off, the tractor is installed in the rear
push position, and the paper guide is removed. (You may need to
move the tractor from the front push or pull position.)
2.
Set the paper release lever to the rear push tractor position.
3.
Release the left and right
sprockets by pulling the
blue sprocket lock levers
forward.
4.
Slide the left sprocket
approximately 0.5 inch
(12 mm) from the far
left position and push
the blue lever back to
lock it in place. Then
slide the right sprocket
to match the width of
your paper, but do not
lock it.
The triangle mark on top of the printer indicates the point furthest to
the left where printing can begin.
Paper Handling
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5.
Make sure your paper
has a clean, straight
edge. Then open both
sprocket covers and fit
the first four holes of
the paper, with the
printable side down,
over the tractor pins.
6.
Close the sprocket covers. Then slide the right sprocket to remove
any slack in the paper and lock it in place by pushing the blue lock
lever down.
7.
Attach the paper guide and lay it flat on the printer. Slide the edge
guides to the middle of the paper guide.
8.
Turn on the printer. When the printer receives data, it automatically
loads the paper and starts printing.
If the first line on your page appears too high or low, change its position
with the Micro Adjust function. (See page 32.)
c Caution:
Never use the knob to adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
Loading Continuous Paper with the Pull Tractor
1.
Make sure the printer is turned off, and the printer cover is
removed. Also make sure the tractor is installed in the pull position
and the paper guide is lying flat on the printer. (You may need to
move the tractor from the rear push or front push position.)
2.
Set the paper release lever to the pull tractor position.
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3.
Release the
sprockets by
pulling the
sprocket lock
levers forward.
4.
Slide the left
sprocket
approximately
0.5 inch (12 mm)
from the far left
position and push
the lever back to
lock it in place.
Edge guides
Then slide the
right sprocket to
match the width of
your paper, but do
not lock it.
Slide the edge guides to the center.
5.
Make sure your paper has a clean, straight edge. Then open the
sprocket covers.
Note:
Make sure the printer is off before you insert the paper in the paper slot.
If you insert the paper while the printer is on, a paper jam may occur.
Paper Handling
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6.
Insert the paper into the front or bottom paper slot as shown below
until it emerges between the platen and the ribbon guide. Then pull
up the paper until the perforation between the first and second
pages is even with the top of the printer’s ribbon.
Front slot
Before you load paper in the
front slot, remove the front
cover. Then load paper with
the printable side facing up.
Bottom slot
Load paper in the bottom
slot with the printable side
facing up.
7.
Fit four holes of the paper over the tractor pins
on both sprockets. Then close the sprocket
covers.
8.
Slide the right sprocket to remove any slack in the paper, then lock it
in place.
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9.
Reattach the front cover.
10. Turn on the printer.
11. Remove any slack in the paper by pressing the LF/FF button.
(Always remove any slack from the paper; otherwise print quality
may deteriorate.)
When the printer receives data, it will start printing at the current
position without advancing the paper. If necessary, adjust the
current position of the paper using the Micro Adjust function
(described on page 32).
c Caution:
Never use the knob to adjust the top-of-form position; turning the
knob when the printer is on may damage it or cause it to lose the
top-of-form position.
12. Attach the printer cover by inserting the front tabs into the slots,
then lowering the cover into place. Close the paper guide cover.
13. Send a print job to the
printer. The printer starts
printing from the
top-of-form position.
After you finish printing,
open the paper guide
cover and tear off the
printed document at the
perforation nearest the
paper exit slot.
Paper Handling
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Removing paper from the pull tractor
1.
After you finish printing,
tear off the paper supply at
the perforation nearest the
paper entry slot.
2.
To feed paper forward and eject it, hold down the LF/FF button.
c Caution:
Never press the Load/Eject or Tear Off/Bin button when you are
using the pull tractor; the paper could come off the pull tractor and
jam the printer.
Loading Single Sheets with the Paper Guide
You can load ordinary single
sheets and envelopes one at a time
from the top of the printer using
the paper guide. The paper can be
up to 10.1 inches (257 mm) wide
on the FX-890 and 16.5 inches
(420 mm) wide on the FX-2190.
To load single-sheet multipart
forms, use the front paper entry
slot with the optional front paper
guide or front sheet guide
installed. For more information,
see the Reference Guide.
c Caution:
Do not load multipart forms, carbon paper, or labels in the paper guide.
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Paper Handling
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1.
Make sure the paper guide is in the upright position. Then set the
paper-thickness lever to 0 if you are using ordinary single-sheet
paper. (If you are using envelopes, see “Envelopes” on page 29 to set
the lever.)
Also move the paper release lever to the single-sheet
position.
2.
Turn on the printer, if necessary.
3.
Slide the left edge guide
until it locks in place next
to the triangle mark on the
paper guide. Next adjust
the right edge guide to
match the width of your
paper.
4.
Insert a sheet of paper with
the printable side down
between the edge guides until
it meets resistance. The printer
feeds the paper automatically
and is ready to print.
If the first printed line on your page appears too high or low, you can use
the Micro Adjust function to adjust the top-of-form position. See page 32
for more information.
Paper Handling
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Loading Special Papers
Follow the guidelines in this section when loading single-sheet multipart
forms, labels, envelopes, and postcards.
Single-sheet multipart forms
To load single-sheet multipart forms, use the front paper entry slot with
the optional front paper guide or front sheet guide installed. Thick paper,
such as multipart forms with five or six parts, requires a straight paper
path to avoid paper jams. For more information, see the Reference Guide.
Labels
When printing on labels, use only the type of labels that are mounted on
continuous backing sheets with sprocket holes for use with a tractor
feeder. Do not try to print on single sheets with labels because the printer
may not feed labels on a shiny backing sheet properly.
Thick paper, such as continuous paper with labels, requires a straight or
almost straight paper path. You can load labels in the front (to the pull
tractor) or bottom (pull tractor) paper slot.
The loading procedure for continuous paper with labels is the same as
that for ordinary continuous paper, except you must set the
paper-thickness lever to 2 before printing.
Note:
❏ It is best to load continuous paper with labels on the pull tractor. Do not
load labels on the rear or front push tractor.
❏
Never feed labels backward using the Load/Eject or Tear Off/Bin button.
When fed backward, labels can easily peel off the backing sheet and cause a
paper jam.
❏
Because labels are sensitive to temperature and humidity, use them only
under normal operating conditions:
Temperature
Humidity
❏
28
59 to 77°F (15 to 25°C)
30 to 60% RH
Do not leave labels loaded in the printer between jobs; they may curl
around the platen and jam when you resume printing.
Paper Handling
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❏
Do not load continuous paper with labels from the rear paper slot. Because
the rear paper path is curved, labels may come off their backing sheets
inside the printer and cause a paper jam.
❏
Do not load paper that is curled or has been folded.
Removing continuous paper with labels
To prevent labels from peeling off the backing sheet and jamming the
printer, follow these steps to remove continuous paper with labels from
the printer:
1.
Tear off the fresh supply of continuous labels at the perforation
nearest the paper entry slot.
2.
Hold down the LF/FF button to eject the remaining labels from the
printer.
c Caution:
Never feed labels backward using the Load/Eject or Tear Off/Bin button.
When fed backward, labels can easily come off the backing sheet and cause a
paper jam.
Envelopes
You can feed envelopes one at a time using the paper guide, or you can
load multiple envelopes using the optional high-capacity cut-sheet
feeder (bin 1 of the double-bin cut-sheet feeder).
Before loading envelopes, set the paper-thickness lever to position 5 (for
thin envelopes) or 6 (for thick envelopes).
To load single envelopes, follow
the instructions in “Loading
Single Sheets with the Paper
Guide” on page 26. To load
multiple envelopes, see the
Reference Guide.
Note:
❏ Be sure to place the envelope
printable side down and insert
the top edge of the envelope into
the printer first.
Paper Handling
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❏
The print head must not print past the left or right edge of the envelope or
other thick paper. Make sure your application program prints entirely
within the printable area of your envelope. See “Printer Specifications” in
the Reference Guide for more information on the printable area of
envelopes.
❏
If you are using No. 6 envelopes, make sure the left edge guide is aligned
with the arrow on the paper guide.
Postcards
You can feed postcards one at a time using the paper guide, or you can
load multiple cards using the optional high-capacity cut-sheet feeder
(bin 1 of the double-bin cut-sheet feeder). The cards can be loaded only in
the front or rear paper slot.
Before loading postcards, set the paper-thickness lever to position 2 and
set the paper release lever to the single-sheet position.
To load a single card, follow the
instructions in “Loading Single
Sheets with the Paper Guide” on
page 26. To load multiple cards,
see the Reference Guide.
Note:
❏ When you are loading
postcards long edge first,
always load them in the top
slot.
❏
Before printing, turn on the
card mode by pressing the
Tear Off/Bin button several
times until the left
Tear Off/Bin light is on.
❏
When loading A6 size cards, always load them long edge first.
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Using the Micro Adjust Function
The Micro Adjust function allows you to move the paper forward or
backward in 1/216-inch (0.118 mm) increments to adjust the tear-off and
top-of-form positions.
Adjusting the tear-off position
If your paper’s perforation is not aligned with the tear-off edge, you can
use the Micro Adjust function to move the perforation to the tear-off
position, as described below. Your tear-off position setting remains in
effect until you change it, even if you turn off the printer.
c Caution:
Never use the knob to adjust the tear-off position; this may damage the
printer or cause it to lose the tear-off position.
1.
You may need to press
the Tear Off/Bin button to
advance the paper to the
tear-off position. Make
sure the Tear Off/Bin
light is flashing (the paper
is at the current tear-off
position).
2.
Hold down the Pause
button for about three
seconds. The Pause light
begins flashing and the
printer enters the Micro Adjust mode.
Paper Handling
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3.
Open the paper guide cover, then press the LF/FF D button to feed
paper backward, or press the Load/Eject U button to feed paper
forward, until the paper perforation is aligned with the tear-off edge
of the printer cover.
Tear-off edge of the printer cover
Paper perforation
Note:
The printer has a minimum and a maximum tear-off position. If you try to
adjust the tear-off position beyond these limits, the printer beeps and stops
moving the paper.
4.
Tear off the printed pages.
5.
Press the Pause button to turn off Micro Adjust mode.
When you resume printing, the printer automatically feeds the paper
back to the top-of-form position and begins printing.
Adjusting the top-of-form position
The top-of-form position is the position on the page where the printer
starts printing. If your printing appears too high or low on the page, you
can use the Micro Adjust function to adjust the top-of-form position, as
described below. Your top-of-form position setting remains in effect until
you change it, even if you turn off the printer.
c Caution:
Never use the knob to adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
32
Paper Handling
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1.
Make sure the printer is turned on.
2.
Load paper. (If the tractor is in a push position, press the Load/Eject
button to advance continuous paper to the current top-of-form
position.) If necessary, lift up the printer cover so you can see the
paper position.
3.
Hold down the Pause button for three seconds. The Pause light
flashes and the printer enters the Micro Adjust mode.
4.
Press the LF/FF D
button to move
the top-of-form
position up on the
page, or press the
Load/Eject U
button to move
the top-of-form
position down on
the page.
5.
Press the Pause button to exit the Micro Adjust mode.
Note:
❏ The printer has a minimum and a maximum top-of-form position. If
you try to adjust it beyond these limits, the printer beeps and stops
moving the paper.
❏
When the paper reaches the default top-of-form position, the printer
beeps and stops moving the paper briefly. You can use this setting as a
reference point when adjusting the position.
❏
The top margin setting made in some software overrides the top-of-form
position setting you make with the Micro Adjust function.
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Chapter 3
Using the Control Panel
This chapter describes the buttons and lights on the control panel, plus:
❏
Selecting a font and pitch
❏
Changing the printer’s default settings
❏
Emulating the Okidata Microline 320/321 Turbo printer
Buttons and Lights
Button/Light
1
Font (ItemD)
button
Function
Selects one of the fonts. See “Selecting a Font and
Pitch” on page 37.
In default setting mode, ItemD selects the next menu.
Font lights
Indicate which font is selected.
2
Reset (Font and
Pitch) buttons
When you press both the Font and Pitch buttons
simultaneously, the printer clears the buffer and restores
its default settings.
3
Pitch (ItemU)
button
Selects one of the pitch settings. See “Selecting a Font
and Pitch” on page 37.
In default setting mode, ItemU selects the previous
menu.
Pitch lights
Indicate which pitch is selected.
Using the Control Panel
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4
Tear Off/Bin
(Set) button
Feeds continuous paper forward to the tear-off position.
Feeds continuous paper backward from the
tear-off position to the top-of-form position.
Selects a cut-sheet feeder bin when it is installed.
In default setting mode, works as the Set button to select
a value.
Tear Off/Bin
lights
Both flash when continuous paper is in the tear-off
position.
Both off when continuous paper is not in the tear-off
position or when bin 1 of the optional cut-sheet feeder
is selected.
Both on when the printer is in default setting mode.
Left light is on when Card mode is selected.
Right light is on when bin 2 of the optional cut-sheet
feeder is selected.
5
Menu buttons
When you press the Pitch (ItemU) and Tear Off/Bin (Set)
buttons at the same time, the printer enters or exits
default setting mode. See “Changing the Printer’s
Default Settings” on page 38.
6
Load/Eject
button
Loads a single sheet of paper.
Ejects a single sheet of paper.
Loads continuous paper from the standby position.
Feeds continuous paper backward to the standby
position if a sheet is loaded.
7
Micro Adjust
When you hold down the Pause button for three
seconds, the printer enters the Micro Adjust mode. In
this mode, you can press the LF/FF D and Load/Eject U
buttons to adjust the top-of-form or tear-off position. See
“Using the Micro Adjust Function” on page 31.
8
LF/FF button
Feeds paper line by line when pressed quickly.
Ejects a single sheet or advances continuous paper to
the next top-of-form position when held down.
9
Pause light
On when the printer is paused.
10
Pause button
Stops printing temporarily, and resumes printing when
pressed again.
Flashes when the printer is in the Micro Adjust mode.
When held down for three seconds, enters Micro Adjust
mode. When pressed again, exits Micro Adjust mode.
11
Paper Out light
On when no paper is loaded in the selected paper
source or paper is not loaded correctly.
Flashes when paper has not been fully ejected or paper
is jammed.
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Using the Control Panel
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Selecting a Font and Pitch
Usually, you use your application program to select the font and pitch
you want to use in a document. However, you can select one of the
printer’s five fonts (in different pitches) with the buttons on the printer’s
control panel, as described below. (The settings you make in application
programs usually override settings you make from the printer’s control
panel.) The pitches available depend on the font you select:
1.
Font
Pitch
USD
10, 12
HSD
10, 12, 15, 17, 20
Draft
10, 12, 15, 17, 20, PS
Roman
10, 12, 15, 17, 20, PS
Sans Serif
10, 12, 15, 17, 20, PS
Make sure that the printer is not printing. Then press the Font
button until the three Font lights indicate the desired font.
N N O
USD
N O N
HSD
N O O
Draft
O N N
Roman
O N O
Sans Serif
O=On, N=Off
2.
Press the Pitch button until the three Pitch lights indicate the desired
pitch.
N N O
10 cpi
N O N
12 cpi
N O O
15 cpi
O N N
17 cpi
O N O
20 cpi
O O O
PS
O=On, N=Off
Using the Control Panel
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Changing the Printer’s Default Settings
While you can often change the printer’s settings through your software
or printer driver, you may sometimes need to change one or more of the
printer’s default settings. There are two ways to do this:
❏
Using the EPSON Remote Configuration Manager on the printer
software CD-ROM. (See page 15.)
❏
From the printer’s control panel using the default-setting mode.
For instructions on using the Remote Configuration Manager, see the
PDF manual on the CD-ROM. To use the control panel, see below. For
detailed information about default settings, see the Reference Guide. The
following table shows the options available for each printer setting.
Setting
Options (default in bold)
Page length for front
tractor
Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12,
14, 17
Page length for rear
tractor
Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12,
14, 17
Skip over perforation
Off, On
Auto tear-off
Off, On
Auto line feed
Off, On
Print direction
Bi-D, Uni-D
Software
ESC/P, IBM PPDS
0 slash
0,
I/F (interface) mode
Auto, Parallel, USB, Option
Auto I/F wait time
10 seconds, 30 seconds
Parallel I/F bidirectional
mode
Off, On
Packet mode
Auto, Off
Character table
Italic, PC 437, PC 850, PC 860, PC 863, PC 865, PC 861,
BRASCII, Abicomp, Roman 8, ISO Latin 1, PC 858,
ISO 8859-15
International character
set for italic table
Italic U.S.A., Italic France, Italic Germany, Italic U.K.,
Italic Denmark 1, Italic Sweden, Italic Italy, Italic Spain 1
Manual feed wait time
1 second, 1.5 seconds, 2 seconds, 3 seconds
Buzzer
Off, On
38
Using the Control Panel
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Setting
Options (default in bold)
Auto CR (available in IBM
PPDS emulation mode)
Off, On
IBM character table
Table 2, Table1
Default-setting mode
Follow the steps below to enter the default-setting mode. If you use
single sheets, you need to load a new sheet of paper each time the printer
ejects a printed page.
1.
Make sure the printer is on and paper is loaded. Then press the
Menu buttons (ItemU and Set) until the printer beeps and both the
Tear Off/Bin lights turn on.
The printer enters default-setting mode and prints a line showing
which language is currently selected for printing the instructions.
The selected language is underlined.
2.
If you want a different language, press the ItemD button until the
printout shows the language you want underlined.
3.
Press the Set button to accept the language. The printer prints a line
asking if you want to print all the current settings.
4.
To print a list of all the current settings, press the Set button. The
printer prints all the settings and then the first setting again. Go to
step 5.
To go through the settings one at a time, press the ItemD or ItemU
button. The printer prints the first setting and its current value.
5.
Press the Set button to scroll through the options for the selected
setting until you see the one you want.
Press the ItemD or ItemU button to select the next or previous
setting you want to change.
6.
Repeat step 5 for any other settings you want to change.
7.
When you finish, press the Menu buttons again to exit
default-setting mode.
Your new settings become the printer’s defaults.
Using the Control Panel
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Emulating the Okidata Microline 320/321 Turbo
You can make your FX-890 or FX-2190 work like the Okidata Microline
320 Turbo or 321 Turbo. In Okidata mode, the printer emulates Okidata
functions, and the following additional settings can be selected in the
default setting mode. The default settings (shown in bold) are consistent
with Okidata Microline 320/321 Turbo factory settings.
Feature
Printer settings in Okidata mode
Software emulation
IBM PPDS, EPSON ESC/P, Oki ML 320T
Auto tear off wait time
0.5 second, 1 second, 2 seconds, Others
Bottom margin
4.2 mm, 20 mm, 22 mm, 24 mm, Others
Line spacing (lines per inch)
6 LPI, 8 LPI
Paper out override
Off (No), On (Yes)
Note:
The FX-890 and FX-2190 do not support the USB interface in Okidata mode.
If you want to use your printer in Okidata mode, do not install the
Windows driver that came with your printer. If you have been using an
Okidata driver, you can continue to use it with your printer in Okidata
mode.
If you have been using an Okidata printer, you may want to print out its
default settings for reference before changing modes on the
FX-890/FX-2190. To do this on the Okidata printer, press SHIFT + SEL to
enter Menu mode, and then press PRINT.
To enter Okidata mode on your FX-890/FX-2190, make sure the printer is
turned off. Then hold down the Tear Off/Bin and Pause buttons while
you turn on the printer. The printer beeps once to indicate it is now in
Okidata mode. It remains in Okidata mode until you repeat the above
procedure. To return to FX-890/FX-2190 mode, hold down the Tear
Off/Bin and Pause buttons while you turn on the printer. The printer
beeps twice and is now operating in FX-890 mode.
When you switch from one mode to the other, any changes you made to
the printer’s settings in the original mode are restored to their default
values. You can print the default settings for the printer to check the
current settings and change them if necessary. See page 38.
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Chapter 4
Troubleshooting
This chapter explains the error indicators and describes how to clear
paper jams and print a self test. For more troubleshooting information,
see your Reference Guide. If you cannot resolve the problem using the
information in the manuals, see “Where To Get Help” on page 44.
Using the Error Indicators
Use the following table to diagnose printer errors.
Light status
Beep
pattern
Problem
Solution
O Paper Out
O Pause
•••
No paper is loaded in the selected paper source.
Load paper in the printer or select a different paper
source; the Paper Out light goes off. Then press the
Pause button; the Pause light goes off and the
printer starts printing.
•••
The paper is not loaded correctly.
Remove your paper and reload it correctly. See
Chapter 2 or the Reference Guide.
O Pause
•••
The paper release lever is set to the wrong position.
Set the paper release lever to the position for the
paper source you want to use. If paper from
another paper source is currently in the paper path,
press the Load/Eject button to eject the paper;
then move the paper release lever to the desired
position.
O Paper Out
O Pause
•••
A single sheet of paper is not fully ejected.
Press the Load/Eject button to eject the sheet.
•••
Continuous paper is not fed to the standby position.
Tear off the printed page at the perforation; then
press Load/Eject to feed the paper to the standby
position.
•••
Paper is jammed in the printer.
To clear the paper jam, see page 42.
Troubleshooting
41
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Light status
Beep
pattern
Problem
Solution
O Pause
—
The print head is overheated.
Wait a few minutes; the printer resumes printing
automatically once the print head cools.
O
O
O
O
O
Paper Out
Pause
O Tear Off/Bin
O O Font light
O O Pitch light
•••••
The print head is stuck.
Turn off the printer and clear any obstruction
blocking the print head. Turn the printer back on.
If the print head is still stuck, contact EPSON for
service.
•••••
An unknown or fatal printer error has occurred.
Turn off the printer and leave it off for several
minutes; then turn on the printer again.
O = On, O = Flashing
••• = Three beeps, ••••• = Five beeps
Clearing Paper Jams
1.
Turn off the printer and open the printer cover.
2.
If continuous paper is jammed in the printer, tear off the fresh
supply at the perforation nearest the paper entry slot.
3.
Turn the knob on the left side of the printer away from you to
remove the paper in the printer and any remaining pieces of paper.
4.
If the paper is stuck where the printer ejects it, gently pull the paper
out of the printer.
c Caution:
Use the knob on the left side of the printer to clear paper jams only
when the printer is off. Otherwise, you may damage the printer or
change the top-of-form or tear-off position.
5.
42
Close the printer cover and turn on the printer. Make sure the Paper
Out light is not flashing and the Pause light is off.
Troubleshooting
R
Printing a Self Test
Running the printer’s self test helps you determine whether the printer
or the computer is causing the problem. If the self test results are
satisfactory, the printer is working properly and the problem probably
results from your printer driver settings, application settings, computer,
or interface cable. (Be sure to use a shielded interface cable.)
If the self test does not print properly, there is a problem with the printer.
See the Reference Guide for possible causes and solutions to the problem.
You can print the self test using either single sheets or continuous paper
of at least the following width:
Paper type
FX-890
FX-2190
Continuous paper (including
perforated border)
9.5 inches
(241 mm)
14.8 inches
(376 mm)
Single sheet
A4 or letter size
A3 landscape
1.
Make sure paper is loaded and the printer is turned off.
2.
To run the test using the Draft font, turn on the printer while
holding down the LF/FF button. To run the test using the printer’s
near letter-quality fonts, hold down the Load/Eject button while
you turn on the printer. Either self test can help you determine the
source of your printing problem; however, the draft self test prints
faster than the near letter-quality test.
After a few seconds, the printer loads the paper automatically and
begins printing the self test. A series of characters is printed.
Note:
To temporarily stop the self test, press the Pause button. To resume the
test, press the Pause button again.
3.
To end the self test, press the Pause button to stop printing. If paper
remains in the printer, press the Load/Eject button to eject the
printed page. Then turn off the printer.
c Caution:
Do not turn off the printer while it is printing the self test. Always press
the Pause button to stop printing and the Load/Eject button to eject the
printed page before you turn off the printer.
Troubleshooting
43
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Where To Get Help
If your EPSON printer is not operating properly and you cannot solve
the problem using the troubleshooting information, see the contact
information below. EPSON provides technical assistance 24 hours a day
through the electronic support services and automated telephone
services listed below.
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation,
access troubleshooting information, and receive technical
advice through e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours
a day, seven days a week. To use these services, you must
have a touch tone telephone and call (800) 922-8911. Use
one of the following SoundAdviceSM Express Codes to
quickly select your printer in SoundAdvice: 70470 (for the
FX-890) or 70475 (for the FX-2190).
To speak to a technical support representative, dial:
❏
U.S.: (562) 276-4322, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
❏
Canada: (905) 709-2170, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply. Before you call, please have the
following information ready:
❏
Product name (EPSON FX-890 or FX-2190)
❏
Product serial number (located on the back of the printer)
❏
Proof of purchase (such as a store receipt) and date of purchase
❏
Computer configuration
❏
Description of the problem
You can purchase ribbon cartridges, paper, manuals, and accessories
from EPSON at (800) 873-7766, or visit the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral.
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Troubleshooting
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Chapter 5
Product Information
Safety Instructions
Hot Parts Caution Symbol
K
This symbol is placed on the print head and other parts to indicate that
they may be hot. Never touch those parts just after the printer has been
used. Let them cool for a few minutes before touching them.
Important Safety Instructions
Read all of these safety instructions before using the printer. In addition, follow
all warnings and instructions marked on the printer itself.
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
Do not place the printer on an unstable surface or near a radiator or heat
source.
Place the printer on a flat surface. It will not operate properly if it is tilted or
placed at an angle.
Do not block or cover the slots and openings in the printer’s cabinet, and do
not insert objects through the slots.
Use only the type of power source indicated on the printer’s label.
Connect all equipment to properly grounded electrical outlets. Avoid using
outlets on the same circuit as photocopiers or air control systems that
regularly switch on and off.
Do not use a damaged or frayed power cord.
If you use an extension cord with the printer, make sure the total ampere
rating of all devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere of all devices
plugged into the electrical outlet does not exceed the electrical outlet’s
ampere rating.
Unplug the printer before cleaning it, and always clean it with a piece of
damp cloth only.
Do not spill liquid onto the printer.
Except as specifically explained in this guide, do not attempt to service the
printer yourself.
Product Information
45
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❏
❏
Unplug the printer and refer servicing to qualified service personnel under
the following conditions: if the power cord or plug is damaged, if liquid has
entered the printer, if the printer has been dropped or the cabinet damaged,
if the printer does not operate normally or exhibits a distinct change in
performance.
Adjust only those controls that are covered by the operating instructions.
ENERGY STAR Compliance
®
As an ENERGY STAR Partner, EPSON has determined
that this product meets the ENERGY STAR guidelines for
energy efficiency.
The International ENERGY STAR Office Equipment
program is a voluntary partnership with the computer
and office equipment industry to promote the
introduction of energy-efficient personal computers,
monitors, printers, fax machines, copiers, and scanners in
an effort to reduce air pollution caused by power
generation.
FCC Compliance Statement for
United States Users
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures.
❏
❏
❏
❏
46
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Product Information
R
WARNING
The connection of a non-shielded equipment interface cable to this equipment
will invalidate the FCC Certification of this device and may cause interference
levels which exceed the limits established by the FCC for this equipment. It is the
responsibility of the user to obtain and use a shielded equipment interface cable
with this device. If this equipment has more than one interface connector, do not
leave cables connected to unused interfaces.
Changes or modifications not expressly approved by the manufacturer could
void the user’s authority to operate the equipment.
For Canadian users
This Class B digital apparatus meets all requirements of the Canadian Interface
Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouileur du Canada.
EPSON AMERICA, INC., LIMITED WARRANTY
What Is Covered: Epson America, Inc. (“EPSON”) warrants to the first end user customer of
the EPSON product enclosed with this limited warranty statement that the product, if
purchased and used in the United States or Canada, conforms to the manufacturer’s
specifications and will be free from defects in workmanship and materials for a period of
three years from the date of original purchase. EPSON also warrants that the consumable
ribbon enclosed with the product will perform to the manufacturer’s specified usage, which
usage may expire before the expiration of the limited warranty for the EPSON product.
What EPSON Will Do To Correct Problems: Should your EPSON product prove
defective during the warranty period, please call the EPSON ConnectionSM at (562) 276-4322
or (905) 709-2170 (Canada) for warranty repair instructions and return authorization, if
required. EPSON will, at its option, repair or replace on an exchange basis the defective unit,
without charge for parts or labor. When warranty service involves the exchange of the
product or of a part, the item replaced becomes EPSON property. The exchanged product or
part may be new or previously repaired to the EPSON standard of quality. Exchange or
replacement products or parts assume the remaining warranty period of the product covered
by this limited warranty. For warranty service, you must provide proof of the date of original
purchase.
Product Information
47
L
What This Warranty Does Not Cover: This warranty covers only normal consumer use in
the United States and Canada. This warranty is not transferable and will not apply to products
purchased from an end user. This warranty does not cover damage to the Epson printer
caused by parts and supplies not manufactured, distributed or certified by Epson. This
warranty does not cover ribbon or third party parts, components or peripheral devices added
to the EPSON product after its shipment from EPSON, e.g., dealer-added boards or chips.
EPSON is not responsible for warranty service should the EPSON label or logo or the rating
label or serial number be removed or should the product fail to be properly maintained or
fail to function properly as a result of misuse, abuse, improper installation, neglect, improper
shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical
current, software problems, interaction with non-EPSON products, or service other than by
an EPSON Authorized Servicer. Packaging, postage, insurance and shipping costs incurred
in presenting your EPSON product for warranty service are your responsibility. If a claimed
defect cannot be identified or reproduced in service, you will be held responsible for costs
incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU
OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED
WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE.
UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN
WARRANTY, NEITHER EPSON AMERICA, INC., NOR ITS AFFILIATES SHALL BE
LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE
USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM
BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. IF THE REMEDY ABOVE
FAILS, EPSON’S ENTIRE LIABILITY SHALL BE LIMITED TO A REFUND OF THE PRICE
PAID FOR THE EPSON PRODUCT COVERED BY THIS LIMITED WARRANTY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts and some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary
from jurisdiction to jurisdiction.
Epson America, Inc., P. O. Box 93012
Long Beach, CA 90809-3012
48
Product Information