Samsung OfficeServ 7400 Specifications

Enterprise IP Solutions
OfficeServ 7400
General
Description
Publication Information
Samsung Business Communications reserves the right without prior notice to revise information
in this publication for any reason.
Samsung Business Communications also reserves the right without prior notice to make
changes in design or components of equipment as engineering and manufacturing may warrant.
Disclaimer
Samsung Business Communications is not responsible for errors or problems arising from
customers not installing, programming or operating their Samsung systems as described in this
manual.
Copyright 2006
Samsung Business Communications
All rights reserved. No part of this manual may be reproduced in any form or by any means –
graphic, electronic or mechanical, including recording, taping, photocopy or information retrieval
system – without express written permission of the publisher of this material.
2006/03/OS7400(GD)
Version 1.0
EU Declaration of Conformity
Samsung Electronics Co., Ltd.
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030
(factory name, address)
declare under our sole responsibility that the product
Digital Keyphone System model "OfficeServ 7400"
to which this declaration relates is in conformity with
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC:92/31/EEC
By application of the following standards
EN55022: 1998 +A1:2000+A2:2003
EN55024: 1998 +A1:2001+A2:2003
EN61000-3-2: 2000
EN61000-3-3: 1995+A1:2001
EN60950-1: 2001 (1st Edition) and/or EN60950-1: 2001
(Manufacturer)
Samsung Electronics Co., Ltd
259, Gongdan-Dong, Gumi-City
Kyungbuk, Korea, 730-030
2005-12-23
YJ Min
...................................................
(place and date of issue)
YoungJin Min / General Manager
.................................................................................
(name and signature of authorized person)
(Representative in the EU)
Samsung Electronics Euro QA Lab.
Blackbushe Business Park
Saxony Way, Yateley, Hampshire
GU46 6GG, UK
2005-12-23
Peter Park
...................................................
Peter Park / Manager
...............................................................................
(place and date of issue)
(name and signature of authorized person)
Intended Use
This telephone system is intended to provide the user with voice communication between the system
extensions and connection to the public switched telephone network by digital or analogue links.
The telephone system may be provided with the ability to communicate with local computer networks to
provide CTI functions and features. In this case, it is capable of passing information to the computer network
via a specified link.
The system is powered by mains voltage and can optionally be powered by batteries. Details of all
connections and power arrangements are provided in the instructions for use. It should not be used in any
other way.
OfficeServ 7400 General Description
INTRODUCTION
Purpose
This guide provides comprehensive descriptions of the hardware configurations, specifications and business functions of the Samsung Enterprise Solutions OfficeServ 7400 key
telephone system.
Guide Content and Organization
This guide contains four chapters and a section on abbreviations used in the guide.
CHAPTER 1. Overview of OfficeServ 7400
Provides an overview of the possible system configurations, interfaces and programming
requirements.
CHAPTER 2. OfficeServ 7400 Hardware
Describes the hardware in detail, including chassis and hardware module configurations and
functions. It also covers station, wireless and other equipment available for use with the OfficeServ 7400.
CHAPTER 3. OfficeServ 7400 Specifications
Details the system capacity, electrical standard, power standard, ring / tone, and equipment
specifications for the system.
CHAPTER 4. OfficeServ 7400 Functions
Describes the available keyphone functions including Call, VoIP, Data, Unified Messaging
Service (UMS) and Web and System management provided by OfficeServ 7400.
ABBREVIATIONS
Explains the abbreviations used in this guide.
© Samsung Business Communications
i
Introduction
Conventions
The following paragraph types contain special information that you should carefully read
and thoroughly understand. Such information may or may not be enclosed in a rectangular
box, separating it from the main text, but is always preceded by an icon and/or a bold title.
NOTE
Indicates additional information as a reference.
Reference
OfficeServ 7400 Installation Guide
Describes the conditions necessary for installing the OfficeServ 7400 system, the installation procedures, and how to operate and maintain the system correctly.
OfficeServ 7400 Programming Guide
Provides comprehensive instructions for programming your OfficeServ 7400 system using
MMC programs.
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OfficeServ 7400 General Description
TABLE OF CONTENTS
INTRODUCTION
i
Purpose ....................................................................................................................................................i
Guide Content and Organization .............................................................................................................i
Conventions ............................................................................................................................................ii
Reference................................................................................................................................................ii
CHAPTER 1. Overview of OfficeServ 7400
1.1
Introduction to System
1-1
1-1
1.1.1
Main Functions ...................................................................................................................... 1-1
1.1.2
System Architecture .............................................................................................................. 1-3
1.2 Interfaces
1-6
1.2.1
Interfaces between Sub-modules ......................................................................................... 1-6
1.2.2
Interfaces between VoIP Components ................................................................................. 1-8
1.3 Programming
CHAPTER 2. OfficeServ 7400 Hardware
1-9
2-1
2.1 Hardware Features
2-1
2.2 Chassis Configuration
2-3
2.2.1
Configuration of Slots ............................................................................................................ 2-4
2.3 Modules by Function
2-5
2.3.1
Control Modules .................................................................................................................... 2-5
2.3.2
Voice Trunk Line Module.....................................................................................................2-12
2.3.3
Voice Station Module...........................................................................................................2-18
2.3.4
Data Server Modules...........................................................................................................2-22
2.3.5
Voice Application Module ....................................................................................................2-30
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Table of Contents
2.3.6
SVMi-20E ............................................................................................................................2-35
2.4 Station Phones
2.4.1
Analogue Phones................................................................................................................2-37
2.4.2
Digital Phones .....................................................................................................................2-37
2.4.3
IP Phones ............................................................................................................................2-40
2.4.4
Add-On Module (AOM) .......................................................................................................2-43
2.4.5
Keyset Daughterboard (KDB) .............................................................................................2-43
2.4.6
Door Phone and Door Phone Interface Module (DPIM).....................................................2-44
2.5 Wireless LAN Device
2-45
2.5.1
Wireless LAN Base Station (Combo and Basic).................................................................2-45
2.5.2
Mobile Station ......................................................................................................................2-45
2.6 Additional Devices
2-46
2.6.1
On Hold/Background Sound Source...................................................................................2-46
2.6.2
External Speakers ...............................................................................................................2-46
2.6.3
Loud Bell..............................................................................................................................2-46
2.6.4
Common Bell.......................................................................................................................2-46
2.6.5
OfficeServ Manager (OSM).................................................................................................2-46
2.6.6
SMDR ..................................................................................................................................2-47
2.6.7
CTI .......................................................................................................................................2-47
CHAPTER 3. OfficeServ 7400 Specifications
3.1 System Capacity
3-1
3-1
3.1.1
Trunk Line Capacity...............................................................................................................3-2
3.1.2
Station (Subscriber) Line Capacity........................................................................................3-3
3.1.3
Number of Channels .............................................................................................................3-3
3.2 Electrical Specifications
3-4
3.2.1
Signal Specifications .............................................................................................................3-4
3.2.2
Transmission Characteristics ..............................................................................................3-12
3.2.3
Line Conditions....................................................................................................................3-12
3.3 Power Specifications
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2-37
3-13
3.3.1
OfficeServ 7400 System Power ..........................................................................................3-13
3.3.2
External Rectifier .................................................................................................................3-14
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OfficeServ 7400 General Description
3.4 Rings and Tones
3-15
3.4.1
Ring Cycles .........................................................................................................................3-15
3.4.2
Tones ...................................................................................................................................3-15
3.5 Available Terminals
3-16
3.6 Equipment Specification
3-17
CHAPTER 4. OfficeServ 7400 Functions
4.1 Call Functions
4-1
4-1
4.1.1
Dynamic IP Address Allocation ............................................................................................. 4-1
4.1.2
VoIP UMS Interface............................................................................................................... 4-2
4.1.3
Router ALG Interface............................................................................................................. 4-2
4.2 Data Server Functions
4-3
4.2.1
Switches ................................................................................................................................ 4-3
4.2.2
Routers .................................................................................................................................. 4-5
4.2.3
Security.................................................................................................................................. 4-7
4.2.4
Data Server Applications Functions ...................................................................................... 4-8
4.3 UMS Functions
4-10
4.3.1
Auto Attendant.....................................................................................................................4-10
4.3.2
General Functions Related to Voice Mail............................................................................ 4-11
4.3.3
Additional Functions Related to Voice Mail.........................................................................4-13
4.3.4
E-mail General Functions....................................................................................................4-14
4.3.5
Additional Functions Related to E-mail...............................................................................4-18
4.3.6
Integrated Messaging..........................................................................................................4-18
4.3.7
UMS Management ..............................................................................................................4-19
4.4 Web/System Management
4-20
4.4.1
Web Management...............................................................................................................4-20
4.4.2
System Management ..........................................................................................................4-21
Abbreviations
4-1
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Table of Contents
List of Figures
Figure 1.1
Configuration of OfficeServ 7400 Services ............................................................1-3
Figure 1.2 Interfaces between VoIP Components ...................................................................1-8
Figure 2.1
Configuration of OfficeServ 7400 Chassis .............................................................2-3
Figure 2.1 Basic Chassis Configuration ..................................................................................2-3
Figure 2.2 Front Panel of MP40 Module .................................................................................2-7
Figure 2.3 Front Panel of LP40 Module ................................................................................2-10
Figure 2.4 Front Panel of TEPRI Module ..............................................................................2-12
Figure 2.5 Front Panel of TEPRI2 Module ............................................................................2-14
Figure 2.6 Front Panel of 4BRI Module.................................................................................2-16
Figure 2.7 Front Panel of 8TRK Module ...............................................................................2-17
Figure 2.8 Front Panel of 8DLI Module .................................................................................2-18
Figure 2.9 Front Panel of 8COMBO Module .........................................................................2-19
Figure 2.10 Front Panel of 16MWSLI Module .......................................................................2-20
Figure 2.11 Front Panel of 16DLI2 Module ...........................................................................2-21
Figure 2.12 Front Panel of LIM Module.................................................................................2-22
Figure 2.13 Front Panel of PLIM Module ..............................................................................2-23
Figure 2.14 Front Panel of GPLIM Module ...........................................................................2-25
Figure 2.15 Front Panel of GSIM Module .............................................................................2-26
Figure 2.16 Front Panel of GWIM Module ............................................................................2-28
Figure 2.17 Front Panel of 4DSL Module..............................................................................2-29
Figure 2.18 Front Panel of MGI Module ................................................................................2-30
Figure 2.19 Front Panel of MGI64 Module ............................................................................2-32
Figure 2.20 Front Panel of 4WLI Module ..............................................................................2-34
Figure 2.21
Main Module of SVMi-20E .................................................................................2-35
Figure 2.22 Typical Analogue Phone ....................................................................................2-37
Figure 2.23
WBS24...............................................................................................................2-45
Figure 2.24
WIP-5000M Mobile Phone .................................................................................2-45
Figure 3.1 Trunk Line Loop Start Signalling ............................................................................3-4
Figure 3.2 External Rectifier..................................................................................................3-14
Figure 3.3 OfficeServ 7400 Chassis Configuration ...............................................................3-17
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OfficeServ 7400 General Description
List Of Tables
Table 1.1 Interfaces between Sub-Modules ........................................................................... 1-6
Table 2.1 Rear Panel of OfficeServ 7400 Basic Chassis ........................................................ 2-4
Table 2.2 Mountable Modules................................................................................................. 2-4
Table 2.3 Modules by Function............................................................................................... 2-5
Table 2.4 Specifications of MP40 Module............................................................................... 2-6
Table 2.5 Front Panel of MP40 Module .................................................................................. 2-7
Table 2.6 Specifications of LP40 Module.............................................................................. 2-10
Table 2.7 Front Panel of LP40 Module ..................................................................................2-11
Table 2.8 Front Panel of TEPRI Module ............................................................................... 2-13
Table 2.9 Front Panel of TEPRI2 Module ............................................................................. 2-15
Table 2.10 Front Panel of 4BRI Module................................................................................ 2-16
Table 2.11 Front Panel of 8TRK Module............................................................................... 2-17
Table 2.12 Front Panel of 8DLI Module ................................................................................ 2-18
Table 2.13 Front Panel of 8COMBO Module ........................................................................ 2-19
Table 2.14 Ports of 16MWSLI Module .................................................................................. 2-20
Table 2.15 Front Panel of 16DLI2 Module ............................................................................ 2-21
Table 2.16 Front Panel of LIM Module.................................................................................. 2-22
Table 2.17 Front Panel of PLIM Module ............................................................................... 2-24
Table 2.18 Front Panel of GPLIM Module ............................................................................ 2-25
Table 2.19 Front Panel of GSIM Module .............................................................................. 2-26
Table 2.20 Front Panel of GWIM Module ............................................................................. 2-28
Table 2.21 Front Panel of 4DSL Module............................................................................... 2-29
Table 2.22 Front Panel of MGI Module................................................................................. 2-31
Table 2.23 Front Panel of MGI64 Module............................................................................. 2-32
Table 2.25 Main SVMi-20E Module ...................................................................................... 2-36
Table 3.1 OfficeServ 7400 Capacity ....................................................................................... 3-1
Table 3.2 Trunk Line Capacity ................................................................................................ 3-2
Table 3.3 Station Line Capacity .............................................................................................. 3-3
Table 3.4 Channels for Each Slot ........................................................................................... 3-3
Table 3.5 Electrical Characteristics of the T1 Trunk Line ........................................................ 3-4
Table 3.6 Electrical Characteristics of the E1 Trunk Line........................................................ 3-5
Table 3.7 Electrical Characteristics of the BRI Trunk Line ...................................................... 3-5
Table 3.8 Electrical Characteristics of the PRI Trunk Line ...................................................... 3-6
Table 3.9 Electrical Characteristics of the DLI Line ................................................................ 3-6
Table 3.10 Electrical Characteristics of the GWIM Interface (V.35 Interface) ......................... 3-6
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Table of Contents
Table 3.11 Electrical Characteristics of the GWIM Interface (RS-232C Interface)...................3-7
Table 3.12 Electrical Characteristics of the GWIM Interface (HSSI Interface).........................3-7
Table 3.13 Electrical Characteristics of the LAN Interface (10 Base-T)...................................3-8
Table 3.14 Electrical Characteristics of the LAN Interface (100 Base-Tx)...............................3-8
Table 3.15 Electrical Characteristics of LAN Interface (1000 BASE-TX).................................3-9
Table 3.16 Electrical Characteristics of LAN Interface (1000 BASE-FX).................................3-9
Table 3.17 1000 BASE-SX/LX Optical Fibre .........................................................................3-10
Table 3.18 Electrical Characteristics of the VDSL Interface .................................................. 3-11
Table 3.19 I/O Voltage of PSU ..............................................................................................3-13
Table 3.20 System Ring Cycles ............................................................................................3-15
Table 3.21 System Tones Cycles ..........................................................................................3-15
Table 3.22 OfficeServ 7400 Compatible Terminals................................................................3-16
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OfficeServ 7400 General Description
CHAPTER 1. Overview of OfficeServ 7400
This chapter provides an overview of the features and functions of OfficeServ 7400 and
discusses the basic system configurations, interfaces and programming requirements.
1.1 Introduction to System
OfficeServ 7400 is designed to meet the needs of mid- to large-sized offices and provides
advanced functions including voice, data and internet functions. OfficeServ 7400 also provides a data exchange function using the data network as well as the voice call function.
Users enjoy a variety of phone and call-handling features and applications employing standard phones, digital phones, IP phones, mobile phones, PCs and servers.
1.1.1 Main Functions
The main functions and features of the keyphone system are:
Integrated Communication Environment
OfficeServ 7400 provides data transmission using the Local Area Network (LAN), Wide
Area Network (WAN) modules and the voice call function. Users can easily communicate
using both wireless and wired integrated equipment (telephones, PCs, wireless phones and
peripherals).
Next-generation Platform
OfficeServ 7400 provides a genuine IP solution integrating mail servers, and Voice over IP
Unified Messaging Service (VoIP UMS) functions via IP-based feature servers. The IPbased feature server is a Linux platform that can add feature server modules to be provided
in the future.
High Quality IP Phone Function
OfficeServ 7400 ensures the Quality of Service (QoS) of the voice calls depending on the
priorities and grouping of data and voice packets:
y
Layer 2 QoS: Priority Processing (802.1p), VLAN(802.1q)
y
Layer 3 QoS: Class Based Queuing (CBQ), Real-time Transmission Protocol (RTP) Priority Queuing, On-Demand Bandwidth management for WAN.
© Samsung Business Communications
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CHAPTER 1. Overview of OfficeServ 7400
WAN and LAN Functions
OfficeServ 7400 is equipped with WAN and LAN interface modules so that it can exchange data with the external Internet and internal Intranet via 10/100 BASE-T or 1000
BASE-TX/SX/LX interfaces without additional data equipment.
Wireless LAN Service
OfficeServ 7400 provides a wireless LAN solution for wireless/wired complex services
within the office. It uses either a Combo Access Point (AP) that serves separated data and
voice or a Basic AP that serves combined data and voice, and supports ‘hand-off’ and QoS.
Since OfficeServ 7400 uses a wireless LAN Access Point (AP), it allows users to make
wireless/wired voice/data communication and to access the Internet.
An efficient and convenient working environment can be created at any time or in any
place through the use of sophisticated mobile stations.
Text-To Speech (TTS) Response
OfficeServ 7400 converts text messages, such as e-mails, to voice messages and allows
users to listen to the messages through phones.
Mail Server and Instant Messaging
OfficeServ 7400 integrates voice messages and e-mails to function as a mail server, which
converts the integrated messages depending on the users’ needs and resends them, and
sends/receives instant messages.
A Variety of Application Solutions
OfficeServ 7400 offers a variety of applications such as OfficeServ News, OfficeServ
EasySet, Internet Call Center, R-NMS, On-module Voice Mail Solutions, Integrated Fax Server,
and Digital Integrated Recording Systems.
Integrated and Application Solution
- ‘Integrated’ means that the OfficeServ 7400 system works together with an external server as one integrated unit.
- For more detailed information on how to use a particular application, refer to the
User’s Guide supplied with the application.
Convenient Installation and Expandability
OfficeServ 7400 can be quickly and easily installed. The basic chassis and expansion chassis are installed in a 19-inch rack. Multiple service modules are mounted in the universal
slots of the chassis.
1-2
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OfficeServ 7400 General Description
1.1.2 System Architecture
OfficeServ 7400 is configured with a basic chassis and expansion chassis installed in the
19-inch rack, and the OfficeServ feature server installed on an external Linux server.
The Main Control Processor (MP40) module is installed in the basic chassis and manages
the overall operation of the system. The Line Control Processor (LP 40), the sub-control
module installed in the expansion chassis, controls other modules and sends/receives data
to/from the MP40. The other components are interface modules, the power supply, and a
fan.
OfficeServ 7400 comprises five main functional units:
y Call Server: Module for voice services such as MP40, LP40, TEPRI, MGI, DLI, SLI,
Trunk
y Data Server: Module for data services (GWIM, GSIM, GLIMP, PLIM, LIM)
y Feature Server: Linux application for IP voice services such as OfficeServ VoIP UMS
y OfficeServ Admin: PC application to manage the Call Server (such as OfficeServ
EasySet, WebMMC, OfficeServ Manager)
y OfficeServ Solution: PC application to manage high-class voice services that are linked
with the Call Server (such as OfficeServ Call and Operator)
The service configuration of the system is shown in the figure below:
ISDN
Basic
Chassis
OfficeServ 7400
PRI
PSTN
LP40
16DLI2
16SLI
MP40
8TRK
4DSL
TEPRI
T1/E1
4BRI
GWIM
8COMBO
WAN
LIM
MGI
xDSL Line
xDSL Modem
Private Line
DSU/CSU
LAN
OfficeServ Feature
- VoIP UMS
- Mail Server
OfficeServ Admin
- OfficeServ Manager
- OfficeServ EasySet
AP (WBS24)
IP Phone
OfficeServ Solution
- OfficeServ Operator
- OfficeServ Call
- OfficeServ News
…
Figure 1.1 Configuration of OfficeServ 7400 Services
© Samsung Business Communications
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CHAPTER 1. Overview of OfficeServ 7400
Voice Trunk Line Component
The voice trunk line component is configured with digital trunk lines and analogue trunk
lines. T1E1PRI (TEPRI)/TEPRI2 functions as an E1, T1 and Primary Rate Interface (PRI)
digital trunk line module, sends/receives voice data through the trunk line and transmits the
information at 64 kbps per channel. The 8Trunk (8TRK) functions as Polarity Reverse Detection (PRS) and Caller ID (CID) provides the Metering Pulse Detection function option.
In addition, it sends/receives voice data as analogue trunk lines and transmits the information at 64 kbps per channel.
Voice Station Component
The voice station component is configured with Digital Line Interface (DLI) (digital stations) and Subscriber Line Interface (SLI) (analogue stations) and provides voice services.
Multiple station modules can be installed depending on the combination of port numbers
and stations. Digital stations have the 16DLI2 and 8DLI modules; analogue stations have
the 16SLI module.
Additionally, there is the 8COMBO, a combination of analogue and digital stations.
Data Transmission Component
The data module is configured with the GWIM, a WAN interface module, and the
LIM/PLIM/GLIMP/GSIM LAN interface modules. The LIM/PLIM modules send or receive data to/from the internal Intranet, provide a 10/100 BASE-T interface and function as
a switching hub. The PLIM module provides the Integrated Power over Ethernet (PoE)
function.
The GPLIM module provides the Layer 2 LAN interface to support internal data networks
and serves the 10/100 BASE-T Fast Ethernet (FE) and 1000 BASE-TX/SX/LX interface
for data transmission.
The GSIM module provides the Gigabit LAN interface of Layer 2 and Layer 3 to support
data networks and serves the 1000 BASE-TX/SX/LX interface. The GWIM, a module for
data communication with the external Internet, provides the WAN interface to support data
networks. The 4 Digital Subscriber Line (4DSL) module provides services to data subscribers up to 1 km away from the internal Intranet. Subscribers can use Ethernet services
within the transmission distance of 1 km.
Abbreviations of Data Server Module Names
GWIM: Gigabit WAN Interface Module
LIM: LAN Interface Module
PLIM: PoE LAN Interface Module
GPLIM?: Gigabit PoE LAN Interface Module
GSIM: Gigabit Switch Internet Module
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OfficeServ 7400 General Description
Voice Application Component
The voice application module consists of the Voice over Internet Protocol (VoIP) that transmits voice to the data network and the Wireless Local Area Network (WLAN) that transmits voice wirelessly. The Media Gateway Interface (MGI)/Media Gateway Interface 64channel (MGI64) module offers the VoIP function by converting voices into data. The 4
Wireless LAN Interface (4WLI) module uses Digital Adaptor for Subscriber Loop (DASL)
to connect to a wireless AP and sends/receives voice to/from the phone system and wireless
AP. The 4WLI module supports up to four APs (WBS24 Combo) and the OfficeServ 7400
system accommodates up to 16 x 4WLI modules and 640 subscribers.
Configuration of the Application
The OfficeServ 7400 has a commercial server on a Linux platform outside of the chassis
and provides the application software indicated below. OfficeServ Solution and OfficeServ
Admin have separate servers.
y
Mail Server
y
VoIP Unified Messaging Service (UMS)
y
OfficeServ Solution (CTI, OfficeServ Operator)
y
OfficeServ Admin (Web Management, OfficeServ Manager, OfficeServ EasySet, System
Manager)
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CHAPTER 1. Overview of OfficeServ 7400
1.2 Interfaces
This section describes the interfaces between the sub-modules of OfficeServ 7400 and
between the VoIP elements.
1.2.1 Interfaces between Sub-modules
Table 1.1 Interfaces between Sub-Modules
Categories
Types
Interfaces
LIM/PLIM Inter-
Physical Access
IEEE 802.3 10 BASE-TX, IEEE 802.3u 100 BASE-TX
face
Connector Type
RJ-45
GPLIM Interface
Physical Access
IEEE 802.3 10 BASE-TX, IEEE 802.3u 100 BASE-TX,
IEEE 802.3z 1000 BASE-SX/LX,
IEEE 802.3ab 1000 BASE-TX
Connector Type
GSIM Interface
Physical Access
RJ-45, SFP (Small Form-factor Pluggable Connector)
IEEE 802.3z 1000 BASE-SX/LX,
IEEE 802.3ab 1000 BASE-TX
Connector Type
GWIM Interface
Physical Access
SFP (Small Form-factor Pluggable Connector)
IEEE 802.3z 1000 BASE-SX/LX,
IEEE 802.3ab 1000 BASE-TX, V.35(T1/E1), HSSI(T3/E3)
Connector Type
SFP, Serial 26-pin connector (non-standard cable),
Serial 50-pin connector
Access Protocol
- PPPoE (PPP over Ethernet), PPP (Point to Point Protocol)
- DHCP (Dynamic Host Configuration Protocol)
- HDLC (High-level Data Link Control)
- Frame Relay
PSTN Interface
Physical Access
T1, E1, FXO (Foreign Exchange Office)
Connector Type
RJ-45
Access Protocol
T1, E1, Loop Start
Physical Access
ISDN PRI
Connector Type
RJ-45
Access Protocol
ISDN PRI
xDSL/Cable
Physical Access
IEEE 802.3u 100 BASE-TX Ethernet
Modem Interface
Connector Type
RJ-45
Access Protocol
PPPoE and DHCP
Voice Terminal
Analogue
FXS (Foreign Exchange Station)
Interface
Phone
ISDN Interface
Digital Phone
Samsung Digital Phone
Wireless LAN AP
802.11b, WBS24 (Samsung Wireless LAN AP)
(Access Point)
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© Samsung Business Communications
OfficeServ 7400 General Description
Table 1.1 Interface between Sub-Modules (Continued)
Categories
Types
Interface between
Physical Access
Call Server and
Data Server
(GWIM, GSIM,
Interfaces
DPRAM (Dual Port RAM)
Signal Process
IPC (Inter-Processor Communication) Message
Access Protocol
Samsung Proprietary Message
IPC
GPLIM)
Interface between
Physical Access
100 BASE-TX Ethernet
Call Server and
Signal Process
TCP/IP
Access Protocol
TCP, UDP IPC
Interface between
Physical Access
100 BASE-TX Ethernet
Data Server and
Signal Process
TCP/IP
Access Protocol
DHCP
Interface between
Physical Access
100 BASE-TX Ethernet
Data Server and
Signal Process
TCP/IP
Access Protocol
TCP, UDP IPC
Interface between
Physical Access
100 BASE-TX Ethernet
Feature Server
Signal Process
TCP/IP
Access Protocol
TCP, UDP IPC
System Manager
Feature Server
System Manager
and System
Manager
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CHAPTER 1. Overview of OfficeServ 7400
1.2.2 Interfaces between VoIP Components
OfficeServ 7400 provides various VoIP interfaces as follows:
y
VoIP Networking
y
H.323 VoIP Gateway
y
SIP VoIP Gateway
y
System SIP User Agent (UA)
y
IP Telephone
For signal processing, the interface standards between VoIP components are as follows:
y
Proprietary TCP Inter-Processor Communication (IPC)
y
SIP UA-to-UA
ISDN
PRI
PSTN
T1/E1
Basic
Chassis
OfficeServ 7400
LP40
16DLI2
16SLI
MP40
8TRK
4DSL
TEPRI
4BRI
GWIM
LIM
8COMBO
MGI
Branch Office (OfficeServ 7400)
LAN
OfficeServ Feature
- VoIP IP-UMS
- Mail Server
AP (WBS24)
…
IP Phone
Figure 1.2 Interfaces between VoIP Components
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© Samsung Business Communications
OfficeServ 7400 General Description
1.3 Programming
Samsung’s Man Machine Communication (MMC) programs are used to set and change the data
values for system operation. MMCs operate at three levels: technician (or system), administrator
(or operator/customer), and subscriber (or station user). Access to an MMC may be controlled by
a password depending on its action: a password is required for technician-level programming
and administrator-level programming but not for subscriber-level programming.
Technician-Level Programming
Programming can be done from any digital display phone. Simultaneous programming
from more than one phone is not allowed.
Administrator-Level Program
The administrator can program only those MMCs specified in MMC 802 by the system installer (technician). Programming can be done from any digital display phone. Simultaneous programming from more than one phone is not allowed.
Subscriber Level Program
Only the subscriber’s phone can be programmed at this level.
© Samsung Business Communications
1-9
OfficeServ 7400 General Description
CHAPTER 2. OfficeServ 7400 Hardware
This chapter describes the hardware in detail, including chassis configurations and module
functions and configurations. In addition, it describes terminals, wireless LAN equipment,
and additional equipment available for the OfficeServ 7400.
Hardware is installed as described in the OfficeServ 7400 Installation Guide provided with
your system.
2.1 Hardware Features
OfficeServ 7400 hardware has the following features:
Safety
The materials and components used are robust and satisfy all mechanical and electrical
requirements for communication systems.
y
The chassis comply with the industrial standards and are assembled using robust and
stable metal welding.
y
The hardware does not generate poisonous or corrosive gas, which might be harmful to
humans or affect the system operation.
y
Materials are used which eliminate Electro-Magnetic Interference (EMI).
y
The hardware has a failure-tolerance to protect the system from the damage caused by
over-voltage.
y
Ensure that system power is switched OFF when installing and uninstalling modules.
Modularity
The hardware has functional modules.
y
Each module can be easily installed or removed.
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7400 Hardware
Maintenance
The hardware is designed to be maintained with ease and safety.
y
The 19-inch rack is designed to maintain sufficient strength.
y
Installers and maintainers can connect/disconnect cables easily because the connection
ports are placed on the front panel.
y
The front of each module has LEDs that indicate failures or operational status so that the
operator can easily identify what is happening.
y
The back of the rack has a grounding hole to which a wrist strap for preventing static
electricity can be connected.
y
The hardware is designed to protect electronic devices from damage caused by factors in
the external environment during installation and maintenance.
Fire Resistance and Heat Processing
The hardware is made of fire-resistant materials. Heat generated from inside the system
does not affect performance.
2-2
y
Temperature-sensitive components are protected from heat-generating components.
y
Four fans (80 mm) for cooling are installed to extract heated air to the outside.
y
The components installed in modules are located on the basis of heat distribution.
© Samsung Business Communications
OfficeServ 7400 General Description
2.2 Chassis Configuration
OfficeServ 7400 comprises a basic chassis and one or two expansion chassis installed in a
19-inch rack. A functional server operates externally. The Main Control Processor (MP40)
module is installed in the basic chassis; it manages the overall operation of the OfficeServ
7400 and performs switching, signal processing and subscriber station management functions. The LP40, the sub-control processor module, is installed in the basic or expansion
chassis; it controls various line modules and sends/receives information to/from the MP40.
The other components are interface modules, the power supply, and fans.
Figure 2.1 Configuration of OfficeServ 7400 Chassis
Slot 0
Front Panel of
Basic Chassis
Slot 3
Slot 6
Slot 4
Slot 5
Slot 8
Slot 10
8
Rear Panel of
Basic Chassis
2
Slot 2
Slot 7
Slot 9
1
Slot 1
3
Slot 11
9
4
10
5
6
7
3
Figure 2.1 Basic Chassis Configuration
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7400 Hardware
Table 2.1 Rear Panel of OfficeServ 7400 Basic Chassis
No.
Component
Function
1
Ground Lug
Lug for grounding system communication
2
Connector for External Rectifier
To supply external power for PoE (Power over Ethernet)
3
Handle
To use while mounting/removing a power module
4
Fuse Holder
Fuse for AC input power
5
AC LED
The LED turns on while applying AC power.
6
DC LED
The LED turns on while the DC power is operating.
7
Battery Socket
Socket to connect an external battery
8
Power I/O Connector
Connector for power cable
9
Power Switch
System power switch
10
Battery Switch
Switch to supply battery power to the OfficeServ 7400 or
charge the battery.
2.2.1 Configuration of Slots
The basic chassis and expansion chassis each have 12 slots in which modules can be
mounted. The modules mounted depend on the configuration of the OfficeServ 7400 (see
Table 2.2).
Table 2.2 Mountable Modules
Chassis
Slots
Mountable Modules
Basic Chassis
Slot 0
LP40
(OfficeServ Access)
Slot 3
MP40
Slot 1 and 2
All Modules except MP40 and LP40
Slot 4~11
Expansion Chassis
Slot 0
LP40
(OfficeServ Expansion)
Slot 1~11
All Modules except MP40 and LP40
If using the total capacity of TEPRI2 and MGI64, a basic chassis that supports 64 channels
per slot is used.
Blank Module
A Blank Module is a dummy module that functions as a screen to prevent ingress
of unwanted material into a slot when it is not being used.
2-4
© Samsung Business Communications
OfficeServ 7400 General Description
2.3 Modules by Function
Table 2.3 shows the function of each available module.
Table 2.3 Modules by Function
Functions
Main Control
Modules
Basic Chassis: MP40 (Option Module: Modem)
Any Chassis: LP40 (Option Module: SCM, RCM2, MFM, CRM and MIS)
Voice Trunk Line
TEPRI, TEPRI2, 4BRI and 8TRK
Voice Station
16DLI2, 8DLI, 16MWSLI and 8COMBO
Data
4DSL, LIM, PLIM, GPLIM, GSIM and GWIM (Option Module: GWIMS)
Voice Application
4WLI, MGI (Option Module: MGI2D), MGI64
Power, Fan
PSU and Fan
2.3.1 Control Modules
This section describes the configuration and functions of the MP40 and LP40 control modules.
2.3.1.1 MP40 (Main Control Module)
MP40 is the main control module for all functions of the OfficeServ 7400 and is mounted
in slot 3 of the basic chassis. The MP40:
y performs voice switching and signal processing;
y controls subscribers’ station management functions;
y performs system booting and data management functions;
y recognizes/monitors/controls the modules mounted in the universal slot of the expan-
sion chassis through IPC by connecting to the LP40 in the expansion chassis of the OfficeServ 7400, or the LCP in the expansion chassis of an OfficeServ 7200.
The MP40 is connected to the LAN Interface Module (LIM) via the LAN Interface on the
front panel to drive various applications. The flexibility of the system is improved by accommodating the VoIP function, and the load on the system is balanced by using a control
module for each chassis. IPC between chassis uses the HDLC protocol to increase the reliability.
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7400 Hardware
Main Functions
The MP40 module offers the following functions:
y
Various application operations via the LAN interface
y
Convenient installation via Smart Media
y
Database backup
y
Port for Universal Asynchronous Receiver and Transmitter (UART) test
y
External/Internal Music On Hold (MOH) and Loud/Common Bell functions
y
Time setup and display function
y
Digital Phase Locked Loop (DPLL) for synchronization with digital subscribers
Option Module (Modem)
The MP40 module can optionally support a Modem module.
y
The MP40 module can support the Modem daughterboard module that is commonly
used with the OfficeServ 500 and 100 systems. Ensure that the Modem module is correctly mounted on the MP40 module.
y
The Modem module operates via a V.23 interface and supports the V.90 protocol. OfficeServ 7400 controls the Modem module via serial communication using standard AT
commands.
Specification
The specifications of the MP40 control module are as follows:
Table 2.4 Specifications of MP40 Module
Categories
CPU
Names
Standards
Processor
MPC8271ZQMIBA
System Clock
66 MHz
Package
516 BGA
SDRAM
Capacity
128 MB (32 MB * 4 EA), 256 MB extendable
(Memory for programs and data)
Width of Data
64 bit
Bus
SRAM
Capacity
2 MB (1 MB * 2 EA)
(Memory for Data, Backup)
Width of Data
32 bit
Bus
Flash ROM
Capacity
1 MB (512 KB*2 EA)
(For Booting)
Width of Data
8 bit
Bus
2-6
© Samsung Business Communications
OfficeServ 7400 General Description
Table 2.4 Specifications of MP40 Module (Continued)
Categories
Names
Time Switch
Standards
Device
ZL50018
Basic Switch
2048 x 2048 Channel
Data Bus Width
16 bit
Device
EPSON_8563BN
Time for Backup
24 Hours
SmartMedia
Capacity
32 MB
(Memory for programs and data)
Width of Data Bus
8 bit
NAND Flash ROM
Device
K9F2808U0C
(Data memory)
Capacity
16 MB
EEPROM Data memory
Capacity
1 KB
(example: MAC Address)
Interface
SPI
Engine
Device
STL7065A
Width of Data Bus
8 bit
RTC
Front Panel
The front panel of the MP40 module is shown below.
LINK 31
LINK 32
LINK33
LAN
RUN LAN
Smart Media
SM MOD
LINK 21
LINK22
LINK23
RST
SIO
MP40
Figure 2.2 Front Panel of MP40 Module
The components on the front panel of the MP40 module have the following functions:
Table 2.5 Front Panel of MP40 Module
Ports and LEDs
Functions
LINK21~LINK23
Connection port between MP40 and LP40 in the first expansion chassis
LINK31~LINK33
Connection port between MP40 and LP40 in the second expansion chassis
LAN
Port to connect 10/100 BASE-T LAN
SIO
UART Port (for test) and CPLD JTAG Port (for management)
RST
Button for MP40 module reset
Smart Media
Port to mount NAND-type Flash memory
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7400 Hardware
Table 2.5 Front Panel of MP40 Module (Continued)
Ports and LEDs
RUN LED
Functions
Status of MP40 operation
- Off: No power
- On (Green): Booting
- Blink (Green): Normal Operation
(The blink cycle is 500 ms while running software)
LAN LED
Status of LAN operation
- Off: No power and no connection of LAN port
- On: The colour of the LED shows the LAN transmission speed and connection speed.
• On (Green): Good connection + Operation at 100 Mbps
- Blink (Green): Good connection + Operation at 10 Mbps
SM LED
Smart Media Access Status
- Off: No Smart Media
- On: The colour of the LED shows the installed status and operational status
after access.
• On (Green): Installed and normal operation
• On (Red): Not installed, or installed but operating abnormally
- Blink (Green): Smart Media is installed and in access mode.
MOD LED
The installed status and operational status of the Modem
- Off: No MODEM installed
- On (Green): MODEM installed
- Blink (Green): Transmitting data
2.3.1.2 LP40 (Sub-Control Module)
LP40 is mounted in slot 0 of the basic and expansion chassis. LP40 manages subscriber
modules and terminals, under the overall control of the MP40, and transfers various event
signals generated in these modules and terminals to the MP 40.
Three optional modules can be mounted on the LP40 module. The functions of the optional
modules are DTMF, R2, CID, Conference and MISC.
Main Functions
The LP40 module provides the following functions:
2-8
y
Provides LAN Interfaces (Testing Port)
y
Provides testing ports for Universal Asynchronous Receiver and Transmitter (UART)
y
Conference, caller information, multi-frequency detecting and door phone control
y
Internal/external Music On Hold (MOH) and Loud/Common Bell
© Samsung Business Communications
OfficeServ 7400 General Description
Optional Modules
The optional modules available to mount on the LP40 module are the MFM, MIS, RCM2,
SCM and CRM modules.
y
Multi-Frequency Module (MFM): MFM contains ASIC chips for detecting DTMF signals. It can detect DTFM signals from 12 channels simultaneously. MFM is installed in
LOC1 or LOC2 of the LP40 (the location is indicated on the LP40 module).
y
Miscellaneous (MIS): MIS provides the external hold sound source input ports, external
paging ports, loud bell ports and common bell ports. Two dry ports connect or block the
power supply and signal transfers with external devices. MIS is installed in LOC3 of the
LP40 module (the location is indicated on the LP40 module).
y
R2 CID Module 2 (RCM2): RCM2 detects and generates Caller Identification (CID)
from 14 channels. It selects an operation mode (detection and generated signal) as R2 or
CID using a switch in the module. It is installed in LOC1 or LOC2 of the LP40 module
(the location is indicated on the LP40 module).
Note: The R2 function is not currently available but is planned for a future release.
y
Switch Conference Module (SCM): SCM performs the Conference function. Up to 12
groups can hold conferences (max. five persons per group). SCM detects DTFM signals
transmitted from 12 channels. It is installed in LOC1 or LOC2 of the LP40 module (the
location is indicated on the LP40 module)
y
Common Resource Module (CRM): CRM detects and generates DTMF signals and CID
signals. It is installed in LOC1 or LOC2 of the LP 40 module (the location is indicated
on the LP40 module).
© Samsung Business Communications
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CHAPTER 2. OfficeServ 7400 Hardware
Specifications
The specifications of the LP40 are shown in Table 2.6.
Table 2.6 Specifications of LP40 Module
Category
Name
CPU
Standard
Processor
MPC852T
System Clock
50 MHz
Package
256P PBGA
SDRAM
Capacity
16 MB
(For program and data storage)
Data Bus Width
32 bit
Flash ROM
Capacity
4 MB
(For data storage)
Data Bus Width
16 Bit
Boot ROM
Capacity
512 KB
(For booting)
Data Bus Width
8 Bit
Rate Conversion
Rate
2.048 ↔ 8.192 Mb/s
Data Bus Width
16 Bit
Internal MOH Port
1 port
External MOH Port
2 ports
Digital Switch
Others
Front Panel
The front panel of the LP40 module is shown below:
LINK 1
LINK 3
MISC1
LAN
RUN Rx
TX
DBD
FAN PoE1 PoE2 LAN
LINK 2
PSC
MISC2
SIO
LP40
Figure 2.3 Front Panel of LP40 Module
2-10
© Samsung Business Communications
OfficeServ 7400 General Description
The components on the front panel have the following functions:
Table 2.7 Front Panel of LP40 Module
Port / LED
Function Description
LINK1~LINK3
Ports for connecting MP40 and LP40
MISC1~MISC2
Ports for connecting external music, paging, loud bell, common bell and door
bell
PSC
Connection port for PoE power status check
LAN
Port for connecting 10/100 BASE-T LAN (for testing)
SIO
UART port (for testing), CPLD JTAG port (for management)
RST
Button for resetting LP40 module
RUN LED
Indicates the status of LP40.
- Off: No power supplied or abnormal status
- Orange Blink: Booting
- Green Blink: Normal status
Rx LED
Indicates the status related to data receipt in communication with MP40.
- Off: No signal
- Green Blink: Data reception in progress
TX LED
Indicates the status related to data transmission in communication with MP40
- Off: No signal
- Green Blink: Data transmission in progress
DBD LED
Indicates the daughterboard status.
- Off: No daughterboard
- Green On: One daughterboard installed
FAN LED
Indicates the operation of Fan.
- Green On: All Fans normal
- Red Blink: One or more Fans abnormal
PoE1 LED
Indicates the status of PoE1 power supply.
- Off: No PoE1 power supply
- Green On: Normal
- Red Blink: Abnormal
PoE2 LED
Indicates the status of PoE2 power supply.
- Off: No PoE2 power supply
- Green On: Normal
- Red Blink: Abnormal
LAN LED
Indicates the status of the LAN.
- Off: LAN disconnected
- Green Blink: Operating at 10 Mbps
- Green On: Operating at 100 Mbps
© Samsung Business Communications
2-11
CHAPTER 2. OfficeServ 7400 Hardware
2.3.2 Voice Trunk Line Module
This section describes the modules offering the voice service of trunk lines.
2.3.2.1 TEPRI
The T1E1PRI (TEPRI) module provides the digital trunk line. A TEPRI module provides
E1, T1, ISDN and PRI, and functions as the Q-SIG. This module transmits voice via the
trunk line and a channel transmits the voice data at 64 Kbps.
Main Functions
The TEPRI voice trunk line module performs the following functions:
y
Selects function for T1/E1/PRI signal processing through programming
y
A resistance circuit that satisfies both T1 (100 Ω) and E1 (120 Ω)
y
Surge protection (International Telecommunication Union (ITU) standard)
y
Output port protection for line monitors
y
Jitter function that satisfies ITU-T I.431 and G.703
y
Selectable line codecs (HDB3, AMI)
y
Local/remote loop
y
HDLC or Common Associated Signalling (CAS) through Common Channel Signalling
(CCS)
Specifications
The specifications of the TEPRI voice trunk line module are as follows:
y
E1: 30 channels
y
T1: 24 channels
y
PRI: 30 channels
Front Panel
The front panel of the TEPRI voice trunk line module is shown below:
SYNC AIS
RST
T1/E1/PRI
LOS
L2
IPC TP1
CLK TP2
SIO
TEPRI
Figure 2.4 Front Panel of TEPRI Module
2-12
© Samsung Business Communications
OfficeServ 7400 General Description
The components on the front panel of the TEPRI module have the following functions:
Table 2.8 Front Panel of TEPRI Module
Port / LED
Function Description
T1/E1/PRI
Ports for connecting T1/E1/PRI cables
SIO
UART port (for testing)
RST
Button for resetting TEPRI module
SYNC LED
Clock Synchronization
- On: the circuit is receiving the clocking signal and is synchronised
- Off: the circuit is not receiving the clocking signal and is not synchronised
LOS LED
Signal loss generation
- On: Signal loss generated
- Off: No signal loss generated
AIS LED
T1/E1 remote alarm generation
- On: Remote alarm generated
- Off: No remote alarm generated
L2 LED
Layer 2 operation
- On: PRI Layer2 operation normal
- Off: PRI Layer2 operation abnormal
IPC LED
Interface with upper module
- On: Working with LP40
- Off: Not working with LP40
CLK LED
This LED indicates whether this module is a master or slave.
- On: The module is receiving the clock signal from the network and is the master clock source for the system.
- Off: The module is not receiving the clock signal from the network OR it is not
the master clock source for the system.
TP1 LED
T1 connection
- LED turns on when connected with T1
TP2 LED
PRI connection
- LED turns on when connected with PRI
© Samsung Business Communications
2-13
CHAPTER 2. OfficeServ 7400 Hardware
2.3.2.2 TEPRI2
TEPRI2 provides the digital trunk line. A TEPRI2 module provides two ports for E1, T1,
ISDN and PRI respectively, and functions as the Q-SIG. This module transmits voice via
the trunk line and a channel transmits the voice data at 64 Kbps.
Main Functions
The TEPRI2 voice trunk line module performs the following functions:
y
Selects function for T1/E1/PRI signal process through programming
y
A resistance circuit that satisfies both T1(100 Ω) and E1(120 Ω)
y
Surge protection (International Telecommunication Union (ITU) standard)
y
Output port protection for line monitors
y
Jitter function that satisfies ITU-T I.431 and G.703
y
Selectable line codecs (HDB3, AMI)
y
Local/remote loop
y
HDLC or Common Associated Signalling(CAS) through Common Channel Signalling
(CCS)
Specifications
The specifications of the TEPRI2 voice trunk line module are as follows:
y
Two trunk line ports
y
E1: 30 channels per port
y
T1: 24 channels per port
y
PRI: 30 channels per port
Front Panel
The front panel of the TEPRI2 voice module is shown below:
RUN SYN1 LOS1 AIS1 L21
TP1
CLK SYN2 LOS2 AIS2 L22
TP2
RST
P1
P2
LAN
SIO
TEPRI2
Figure 2.5 Front Panel of TEPRI2 Module
2-14
© Samsung Business Communications
OfficeServ 7400 General Description
The components on the front panel of the TEPRI2 have the following functions:
Table 2.9 Front Panel of TEPRI2 Module
Port / LED
Function Description
P1
Port 1 for connecting T1/E1/PRI cables
P2
Port 2 for connecting T1/E1/PRI cables
LAN
Port for connecting to Ethernet
SIO
UART port (for testing)
TP1 LED
Indicates the type of program operated in Port 1
- On: PRI in operation
- Off: T1/E1 in operation
TP2 LED
Indicates the type of program operated in Port 2
- On: PRI in operation
- Off: T1/E1 in operation
L21 LED
Indicates the status of Layer 2
- On: Normal
- Off: Abnormal
L22 LED
AIS1 LED
AIS2 LED
LOS1 LED
LOS2 LED
SYN1 LED
SYN2 LED
Indicates the reception of the alarm bit of the remote system switch
- On: Alarm bit received
- Off : Alarm bit not received
Indicates the signal loss (LOS) of the remote system switch
- On: When signals are weak or have been damaged
- Off: When signals are received properly
Indicates the status of frame synchronization with the remote system switch
- On: No frame synchronized
- Off: Frame synchronized
RUN LED
LED green: When E1 operates normally (blink cycle of 200 ms)
LED orange: When T1 operates normally (blink cycle of 200 ms)
CLK LED
LED turns on when the reference clock is used as a system clock.
2.3.2.3 4BRI
The 4BRI module provides four ports for BRI-T/S connection. It transmits voice via the
trunk line and a channel transmits voice data at 64 kbps.
Main Functions
The 4BRI module performs the following functions:
y
Processes T or S signals by programming.
y
Processes the following signals by programming: Point to Point Normal, Point to Point
DDI, Point to MultiPoint.
y
Switchable Resistor Terminations (100Ω )
y
Endures the ITU-recommended level of surge.
y
Protects the output port by monitoring line signals.
y
Crystal-less wanders and jitter attenuation/compensation to TR62411.
© Samsung Business Communications
2-15
CHAPTER 2. OfficeServ 7400 Hardware
y
Attenuates/compensates jitter as recommended in ITU-T I.431 and G703.
y
Performs local/remote loopback for test.
Specifications
The 4BRI module has eight line ports.
Front Panel
The front panel of the 4BRI voice module is shown below:
Figure 2.6 Front Panel of 4BRI Module
The components on the front panel of the 4BRI have the functions below:
Table 2.10 Front Panel of 4BRI Module
Port / LED
Function Description
P1-T to P4-T
BRI trunk ports
P1-S to P4-S
BRI station ports
RUN LED
On: Circuit is connected to this port.
ACT LED
On: Circuit is in use on this port.
2.3.2.4 8TRK
The 8TRK module provides eight ports of analogue trunk lines. One module has the PRS,
MPD and CID paths. In addition, the module provides voice through trunk lines and transmits voice data at 64 kbps to each channel.
Main Functions
The 8TRK voice trunk line module performs the following functions:
2-16
y
Detecting ring reception
y
Detecting on/off-hook
y
Transmitting dial pulse
y
PRS
y
MPD (optional)
© Samsung Business Communications
OfficeServ 7400 General Description
y
CID
y
Line monitoring for checking if the line is connected periodically to transmit the voice
data.
y
Function that operates as the relay paths for caller information. (When caller information is entered as 8TRK, it is available to make a path that verifies the call information in the RCM2 option module by connecting the module to LP40.)
Specifications
The 8TRK voice trunk line module has eight trunk line ports.
Front View
The front panel of the 8TRK module is shown below:
P1
P5
P2
P3
P6
P7
P4
P1
P2
P3
P4
P5
P6
P7
P8
P8
8TRK
Figure 2.7 Front Panel of 8TRK Module
The components on the front panel of the 8TRK have the functions below:
Table 2.11 Front Panel of 8TRK Module
Port / LED
P1~P8
P1~P8 LED
Function Description
Trunk Ports
The status of ports
- Off: Not used
- On: In use
- Blink: Receiving a ring
© Samsung Business Communications
2-17
CHAPTER 2. OfficeServ 7400 Hardware
2.3.3 Voice Station Module
This section describes the module that offers the station voice service.
2.3.3.1 8DLI
The 8DLI (Digital Line Interface) module has eight ports for connecting digital phones to
provide voice communication.
Specifications
The specifications of the 8DLI voice station modules are as follows:
y
8DLI Module: eight station ports and 2B+D (2 voice channel and 1 signal channel) provided
Front Panel
The front panel of the 8DLI voice station module is shown below:
P1
P5
P2
P6
P3
P7
P4
P1
P2
P3
P4
P5
P6
P7
P8
P8
8DLI
Figure 2.8 Front Panel of 8DLI Module
The components on the front panel of the 8DLI have the following functions:
Table 2.12 Front Panel of 8DLI Module
Port / LED
Function Description
P1~P8
Station ports for Samsung digital phones
P1~P8 LED
The status of the ports
- Off: Not used
- On: Station in use
2-18
© Samsung Business Communications
OfficeServ 7400 General Description
2.3.3.2 8COMBO
The 8COMBO module has eight ports for analogue phones and eight ports for digital
phones to provide voice communication.
Main Functions
The main functions of the 8COMBO voice station module are as follows:
y
Generates ring at 20/25 Hz
y
Detects DTMF/dial pulse
y
Detects on-/off-hook
y
Generates a tone
Specifications
The specifications of the 8COMBO voice station module are as follows:
y
Eight analogue station ports
y
Eight digital station ports
Front Panel
The front panel of the 8COMBO voice station module is shown below:
Figure 2.9 Front Panel of 8COMBO Module
The components on the front panel of the 8COMBO have the following functions:
Table 2.13 Front Panel of 8COMBO Module
Port / LED
Function Description
S1~S8
Analogue station ports
D1~D8
Digital station ports
© Samsung Business Communications
2-19
CHAPTER 2. OfficeServ 7400 Hardware
2.3.3.3 16MWSLI
The 16MWSLI module has 16 ports for analogue phones to provide voice communication.
It also provides a message waiting function.
Main Functions
The main functions of the 16MWSLI module are as follows:
y
Generates ring at 20 Hz
y
Detects Dial Tone Multi-Frequency(DTMF)/dial pulse
y
Detects on-/off-hook
y
Generates a tone
y
Power Fail Transfer (PFT)
y
Message Waiting
y
Transmitting Polarity Reverse Signal (PRS)
Specifications
The 16MWSLI module provides 16 station ports.
Front Panel
The front panel of the 16MWSLI module is shown below:
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
P12
P13
P14
P15
P16
16MWSL
Figure 2.10 Front Panel of 16MWSLI Module
The components on the front panel of the 16MWSLI module have the following functions:
Table 2.14 Ports of 16MWSLI Module
Port / LED
P1~P16
2-20
Function Description
Station ports for analogue phones
© Samsung Business Communications
OfficeServ 7400 General Description
2.3.3.4 16DLI2
The 16DLI2 module has 16 ports for digital phones to provide voice communication.
Specifications
The specifications of the 16DLI2 voice station module are as follows:
y
16 station ports
y
1B + D (1 voice channel and 1 signal channel)
Front Panel of 16DLI2
The front panel of the 16DLI2 module is shown below:
P1
P2
P3
P4
P5
P6
P7
P8
P9
P10
P11
P12
P13
P14
P15
P16
16DLI2
Figure 2.11 Front Panel of 16DLI2 Module
The components on the front panel of the 16DLI2 have the following functions:
Table 2.15 Front Panel of 16DLI2 Module
Port / LED
P1~P16
Function Description
Station ports for Samsung digital phones
© Samsung Business Communications
2-21
CHAPTER 2. OfficeServ 7400 Hardware
2.3.4 Data Server Modules
This section describes the data modules for transmitting/receiving data to/from the Internet
or Intranet.
2.3.4.1 LIM
The LAN Interface Module (LIM) transmits/receives data on the Intranet. It provides the
10/100 BASE-T interface and functions as a hub for switching.
Main Functions
The main functions of the LIM module are as follows:
y
10/100 BASE-T and full/half duplex auto-sensing
y
VLAN for QoS
y
Switching hub
Specifications
The LIM data module provides a 16-10/100 BASE-T port.
Front Panel
The front panel of the LIM data module is shown below:
P1
P2
P3
P4
P9
P10
P11
P12
P5
P6
P7
P8
P13
P14
P15
P16
LIM
Figure 2.12 Front Panel of LIM Module
The components on the front panel of the LIM module have the following functions:
Table 2.16 Front Panel of LIM Module
Port / LED
2-22
Function Description
P1~P16
Ports for connecting to Ethernet
Left LED of each port
Link Operation
- Blink: Link in operation
Right LED of each port
10/100 BASE-T Operation
- Off: 10 BASE-T in operation
- On: 100 BASE-TX in operation
© Samsung Business Communications
OfficeServ 7400 General Description
2.3.4.2 PLIM
The PoE LAN Interface Module (PLIM) transmits and receives data to/from the Intranet and provides a 10/100 BASE-T interface. It also functions as Power over Ethernet (PoE) to provide
48V~54V power externally, and as a hub for switching.
Main Functions
The main functions of the PLIM data module are as follows:
y
10/100 BASE-T and Full/Half duplex auto-sensing
y
VLAN for QoS
y
Switching hub
y
PoE
Setting PLIM Module
PLIM can select the internal PSU (connecting shunt pins 1 and 2) or external rectifier
(connecting shunt pins 2 and 3) using the shunt pins (J1, J2, J3). For details, see the
Samsung OfficeServ 7400 Installation Guide.
Specifications
The PLIM data module provides 16 x 10/100 BASE-T ports.
Front Panel
The front panel of the PLIM data module is shown below:
P1
P2
P3
P4
P9
P10
P11
P12
P5
P6
P7
P8
P13
P14
P15
P16
PLIM
Figure 2.13 Front Panel of PLIM Module
© Samsung Business Communications
2-23
CHAPTER 2. OfficeServ 7400 Hardware
The components on the front panel of the PLIM module are as follows:
Table 2.17 Front Panel of PLIM Module
Port / LED
Function Description
P1~P16
Ports for connecting to Ethernet
Left LED of each port
Link Operation
- Blink: Link in operation
Right LED of each port
10/100 BASE-T Operation
- Off: 10 BASE-T in operation
- On: 100 BASE-TX in operation
2.3.4.3 GPLIM
The Gigabit PoE LAN Interface Module (GPLIM) transmits and receives data to/from the
Intranet. It provides 12 x 10/100 BASE-T interface ports and 2 x 1000 BASE-TX/SX/LX
ports. GPLIM functions as a hub for simple switching and provides the VLAN function for
supporting QoS.
Main Functions
The main functions of the GPLIM data module are as follows:
y
L2 Ethernet Switching
y
10/100 BASE Full/Half duplex auto-sensing
y
VLAN Networking (802.1q)
y
Packet Priority Control (802.1p)
y
Flow Control (802.3x)
y
Multicasting (IGMP Snooping)
y
IEEE 802.3af Power over Ethernet (PoE)
Specifications
The specifications of the GPLIM data module are as follows:
2-24
y
12 x 10/100 BASE-T interface ports
y
2 x 1000 BASE-SX/LX/TX interface ports
y
One Serial Console port (available to P12)
© Samsung Business Communications
OfficeServ 7400 General Description
Front Panel
The front panel of the GPLIM data module is shown below:
P1
P2
P3
P4
P5
P6
P13
LNK ACT
LNK ACT
RST
P7
P8
P9
P10
P11
P12
P14
GPLIM?
Figure 2.14 Front Panel of GPLIM Module
The components on the front panel of GPLIM function as follows:
Table 2.18 Front Panel of GPLIM Module
Ports, LED
Function Description
P1~P12
Ports for connecting to 10/100 BASE-T Ethernet
P13, P14
Ports for connecting to 1000 BASE-SX/LX/TX Gigabit Ethernet (GbE)
Left LEDs of P1~P6
First LED: Operation of P1~P6
- On: LED turns green when a link is in operation
- Blink: Active status
Second LED: 10/100 BASE-T operation of P1~P6
- Off: 10 BASE-T in operation
- On: 100 BASE-TX in operation
Right LEDs of P1~P6
First LED: Link operation of P7~P12
- On: LED turns green when a link is in operation
- Blink: Each port blinks on active status
Second LED: 10/100 BASE-T operation of P7~P12
- Off: 10 BASE-T in operation
- On: 100 BASE-TX in operation
LNK LEDs
LED turns on when P13~P14 Giga port connected
ACT LEDs
LED blinks when P13~P14 Giga port on active status
RST
Button for resetting GPLIM
© Samsung Business Communications
2-25
CHAPTER 2. OfficeServ 7400 Hardware
2.3.4.4 GSIM
The Gigabit Switch Interface Module (GSIM) provides Gigabit LAN layer 2 and layer 3 interfaces to support the data network.
Main Functions
The main functions of the GSIM data module are as follows:
y
L3 Unicasting Protocol
y
L3 Multicasting Protocol
y
Ethernet Switch (802.3 compatible)
y
1000 BASE-SX/LX/TX port
y
Packet Priority Control (802.1p)
y
VLAN Networking (802.1q)
y
Diffserv
y
Flow Control (802.3x)
y
Multicasting (IGMPv1/v2, DVMRP, PIM-SM)
Specifications
The specifications of the GSIM data module are as follows:
y
1000 BASE-SX/LX/TX interface ports
Front Panel
The front panel of the GSIM data module is shown below:
P1
P2
P3
P4
P5
LNK
ACT
P6
P7
P8
P9
P10
SIO
GSIM
Figure 2.15 Front Panel of GSIM Module
The components on the front panel of the GSIM module function as follows:
Table 2.19 Front Panel of GSIM Module
Port / LED
2-26
Function Description
P1~P10
Port for connecting to 1000 BASE-SX/LX/TX GbE (Gigabit Ethernet)
SIO
Port for connecting RS-232
LNK LEDs
LED turns on when P1~P10 link connected
ACT LEDs
LED blinks when P1~P10 on active status
© Samsung Business Communications
OfficeServ 7400 General Description
2.3.4.5 GWIM
The Gigabit WAN Interface Module (GWIM) provides WAN interfaces to support the data
network to the keyphone system. GWIM provides a leased line for data communication between the keyphone system and the Internet, supports connection of an xDSL/cable modem
interface, and performs functions for VPN, QoS and Firewall. For the leased line ports,
there is a port for connection up to E1 speed, and a port for connection up to T3/E3 speed
(50 Mbps). In addition, there is an additional DMZ port that makes firewall construction
easy.
Main Functions
The main functions of the GWIM data module are as follows:
y
Routing between WAN and LAN
y
Supports Multiple WAN ports (Leased line, xDSL/cable modem interface)
y
Functions for VPN, QoS and Firewall
y
Provides various external interfaces for data transmission/reception with the external
Internet.
y
Provides ports for connecting with the internal network
y
Leased line interface using V.35/HSSI
y
1000 BASE-FX Ethernet port working with xDSL or cable modem
y
1000 BASE-TX/SX/LX for Ethernet LAN interfaces
y
UART ports for configuration setting
y
Functions as various applications such as Firewall and VPN
Specifications
The specifications of the GWIM data module are as follows:
y
1000 BASE-SX/LX/TX ports
y
One T1/E1 (V.35) port
y
One T3/E3 (HSSI) port
y
One serial console port
© Samsung Business Communications
2-27
CHAPTER 2. OfficeServ 7400 Hardware
Front Panel
The front panel of the GWIM data module is shown below:
V35
P1
P2
RUN V35 HSSI
P1
SIO
P2
P3
HSSI
P3
RST
GWIM
Figure 2.16 Front Panel of GWIM Module
The components on the front panel of the GWIM module are as follows:
Table 2.20 Front Panel of GWIM Module
Port / LED
Function Description
P1~P3
Ports for connecting to 1000 BASE-SX/LX/TX GbE (Gigabit Ethernet)
V35
Ports for connecting to T1/E1 links
HSSI
Ports for connecting to T3/E3 links
SIO
Ports for connecting RS-232
RUN LED
The status of the GWIM
- Off: No power supplied or operation is abnormal
- LED turns green: Normal status
2-28
V.35 LED
LED turns on when T1/E1 link is connected normally
HSSI LED
LED turns on when T3/E3 link is connected normally
P1 ~ P3 LED
LED turns on when the relevant link is connected normally
RST
Button for resetting the GWIM
© Samsung Business Communications
OfficeServ 7400 General Description
2.3.4.6 4DSL
The 4DSL (Digital Subscriber Line) module uses VDSL technology to send/receive data
to/from external IP devices on the Intranet. (Applied after V2.45.)
Specifications
y
Quadrature Amplitude Modulation (QAM) for four VDSL ports
y
Transmission distance: 1.0 km
y
Up/Down Links
− 0~300 m: Downstream 30 Mbps, Upstream 10 Mbps
− 300 m ~ 1 km: Downstream 20 Mbps, Upstream 3 Mbps
Front Panel
The front panel of the 4DSL data module is shown below.
P1
P2
P3
P4
P1
P2
FUL 100
P3
P4
ACT LNK
LAN
4DSL
Figure 2.17 Front Panel of 4DSL Module
The components on the front panel of 4DSL are as follows:
Table 2.21 Front Panel of 4DSL Module
Port / LED
Function Description
P1~P4
Ports for connecting VDSL
LAN
10/100 BASE-T Ethernet Port for connecting to the upper Intranet
P1~P4 LED
Port status
- Off: No Link connected
- On: Link in operation
- Blink: Data are being transmitted/received
FUL LED
Indicates Full/Half duplex operation (LED turns on at Full operation)
100 LED
Indicates the speed 10/100Mbps (LED turns on at the speed of 100)
ACT LED
LED blinks when data is transmitted or sent
LNK LED
Checks if a link is connected
© Samsung Business Communications
2-29
CHAPTER 2. OfficeServ 7400 Hardware
2.3.5 Voice Application Module
This section describes the interface module using Digital Adaptor for Subscriber Loop
(DASL) to send/receive voice to/from the phone system and wireless base station. It converts voice to data and sends/receives the data.
2.3.5.1 MGI
The Media Gateway Interface (MGI) module converts voice to data and sends/receives the
data via the data network. The MGI offers up to 16 channels and decompresses voice using
G.729, G.723, G.726, and G.711.
Main Functions
The main functions of the MGI voice application module are as follows:
y
Voice decompression: G.729, G.723, G.726, G.711
y
Facsimile relay: Provides two facsimile channels and four voice channels per module
(two channels per module)
y
Echo cancellation
y
Volume adjustment (-30~+30 dBm)
y
Silence suppression
MGI2D Optional Module
The MGI2D option module can be mounted on the MGI module to convert voice into
packets. Up to four MGI2D modules can be mounted. An MGI2D module processes four
channels, so the MGI module can process up to 16 channels of voice signals.
Front Panel
The front panel of the MGI voice application module is shown below:
PWR RUN
RST
LAN
LAN LAN
Rx
TX
SVC DSP RTPT RTPR
SIO
MGI
Figure 2.18 Front Panel of MGI Module
2-30
© Samsung Business Communications
OfficeServ 7400 General Description
The components on the front panel of the MGI module function as follows:
Table 2.22 Front Panel of MGI Module
Port / LED
Function Description
LAN
Ports for connecting Ethernet
SIO
UART port (for testing)
RST
Button for resetting MGI module
PWR LED
Power supply status
- Off: Power supply blocked
- On: Power supplied
RUN LED
MGI operation
- Off: Power supply blocked
- On: Booting
- Blink: RAM program in operation
LAN TX LED
Ethernet Data Reception
- Off: No data
- On or Blink: Data received
LAN Rx LED
Links and Ethernet Data Reception
- Off: No data or no link connected
- On or blink: Data received
SVC LED
Service
- LED blinks when the task service of the software is available
DSP LED
VoIP DSP operation
- LED blinks when VoIP DSP is operational
RTPT LED
Voice packet transmission
- LED turns on when transmitting voice packets
RTPR LED
Voice packet reception
- LED turns on when receiving voice packets
© Samsung Business Communications
2-31
CHAPTER 2. OfficeServ 7400 Hardware
2.3.5.2 MGI64
The MGI64 module transmits and receives voice via the data network after converting it
into data. The MGI64 is provided with up to 64 channels and decompresses voice using
G.729, G.723, G.726 and G.711. The MGI64 provides the VoIP functions to serve as both
client and server.
Main Functions
The main functions of the MGI64 voice application module are as follows:
y
Voice decompression: G.729, G.723, G.726, G.711
y
Facsimile relay: One channel per 4 channels
y
Echo cancellation
y
Volume adjustment
y
Silence suppression
Front Panel
The front panel of the MGI64 voice application module is shown below:
PWR RUN
RST
LAN
LAN LAN
Rx
TX
SVC DSP RTPT RTPR
SIO
MGI64
Figure 2.19 Front Panel of MGI64 Module
The components on the front panel of the MGI64 module function as follows:
Table 2.23 Front Panel of MGI64 Module
Port / LED
Function Description
LAN
Port for connecting to Ethernet
SIO
UART port (for testing)
RST
Button for resetting MGI module
PWR LED
Power supply
- Off: Power supply blocked
- On: Power supplied
RUN LED
MGI64 status
- Off: Power supply blocked
- On: Booting
- Blink: RAM program in operation
2-32
© Samsung Business Communications
OfficeServ 7400 General Description
Table 2.23 Front Panel of MGI64 Module (Continued)
Port / LED
LAN TX LED
Function Description
Ethernet Data Transmission
- Off: No data
- On or Blink: Data are being transmitted
LAN Rx LED
Links and Ethernet Data Reception
- Off: No data or no link connected
- On or blink: Data received
SVC LED
Service
- LED blinks when the task service of the software is available
DSP LED
VoIP DSP operation
- LED blinks when VoIP DSP is operational
RTPT LED
Voice packet transmission
- LED turns on when transmitting voice packets
RTPR LED
Voice packet reception
- LED turns on when receiving voice packets
2.3.5.3 4WLI
The 4WLI interface module uses DASL to send/receive voice to/from the phone system
and wireless AP (WBS24 Combo). This module decompresses voice using G.726, and uses
the 802.11b WLAN or DECT. The 4WLI supports four APs and one AP can accommodate
four channels. The WLI integrates DECT with the WLAN using software conversion to
work with wireless AP.
Main Functions
The main functions of the 4WLI voice application module are as follows:
y
Voice decompression: G.711/G.729
y
Wireless specification: 802.11b WLAN
Specifications
The specifications of the 4WLI module are as follows:
y
Up to four APs
y
Simultaneous calling through up to four channels per AP
y
The maximum number of mobile station subscribers is 120
© Samsung Business Communications
2-33
CHAPTER 2. OfficeServ 7400 Hardware
Front Panel
The front panel of the 4WLI module is shown below:
P1
P2
P3
P4
RUN
SW1 SW2 SW3
SIO
4WLI
Figure 2.20 Front Panel of 4WLI Module
The components on the front panel of the 4WLI have the following functions:
Table 2.24 Front Panel of 4WLI Module
Port / LED
2-34
Function Description
P1~P4
Port for connecting to WBS24 Combo AP
SIO
UART port (for testing)
RUN LED
LED turns on if wireless LAN service is in operation
SW1~SW3 LED
LED turns on if the software task is in operation
© Samsung Business Communications
OfficeServ 7400 General Description
2.3.6 SVMi-20E
Samsung integrated Voice Mail SVMi-20E is a Voice Mail System (VMS) with its own
voice mailbox and auto attendant. SVMi-20E provides all voice mailbox functions required
by subscribers and it is easy to install and use. For details, refer to your SVMi-20E documentation.
Main Functions
The main functions of the SVMi-20E module are as follows:
y
Auto attendant and voice mailbox (separately or simultaneously)
y
By default, four calls can be processed simultaneously. If upgraded, up to 12 calls can be
processed simultaneously.
y
Voice ports can be added easily if necessary (modular design).
y
Only one SVMi-20E can be installed in the OfficeServ 7400 system. Other voice mail
systems cannot connect to SVMi-20E.
y
When a voice message (.wav) or fax message (.tiff) is left, E-Mail Gateway delivers that
message to the subscriber's e-mail inbox.
Specifications
The specifications of SVMi-20E are as follows:
y
Ports (default): 4
y
Maximum ports (upgrade): 12
y
Maximum storage time: 0-9999 days (Default: 9999)
y
Maximum subscribers: unlimited (Default: 1000)
y
Message Holding Period: 0-9999 days (Default: 9999)
y
Total Messages per Mailbox: 0-9999 (Default: 9999)
y
Total Message Holding Time: 0-9999 seconds (Default: 600)
Front Panel
The front panel of the SBC module, the main module of the SVMi-20E, is shown below:
Figure 2.21 Main Module of SVMi-20E
VM1 VM2 VM3 HDD
LAT LRT SDN PGD
RST
LAN
SIO
SVMi-20E
© Samsung Business Communications
2-35
CHAPTER 2. OfficeServ 7400 Hardware
The components on the front panel of the main SVMi-20E module have the following
functions:
Table 2.25 Main SVMi-20E Module
Category
LAN
Function Description
The LAN interface connector is used for data transmission and database backup and restoration.
The SVMi-20E backs up or restores data using the LAN provided by
the customer or through a laptop or PC connected directly to this
LAN connector.
SIO
Serial Interface for connecting to PC.
RST
Button restarts the SVMi-20E (calls in process are disconnected).
LED
VM1
LED blinks when one or more of the default ports 1~4 are used
VM2
LED blinks when one or more of the additional ports 5~8 are used
VM3
LED blinks when one or more of the additional ports 9~12 are used
HDD
LED blinks whenever contacting to hard disk driver.
LAT
LED turns green when LAN port is operated.
LRT
LED turns orange when transmitting data to LAN.
SDN
Indicating the system status. LED turns red when the system driver is
loaded and turns green when loading is terminated.
PGD
2-36
LED turns green when the system power supply is normal.
© Samsung Business Communications
OfficeServ 7400 General Description
2.4 Station Phones
This section describes the types and features of analogue/digital station phones that can be
connected to the OfficeServ 7400 system.
2.4.1 Analogue Phones
Analogue phones are connected to ports of the 8COMBO/16MWSLI module.
Figure 2.22 Typical Analogue Phone
2.4.2 Digital Phones
Digital phone are used for voice calls or data transmission and are connected to ports of the
8DLI/8COMBO/16DLI2 module. Devices such as Add-On Modules (AOM) and keyset
daughterboards (KDB-D, and KDB-S) can be added to digital phones as enhancements.
5000 Series Digital Keysets
14-Button 2-Line LCD Keyset (DS-5014D)
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
14 programmable keys
y
Navigation keys for easy use of keyset functions
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
© Samsung Business Communications
2-37
CHAPTER 2. OfficeServ 7400 Hardware
21-Button 2-Line LCD Keyset (DS-5021D)
y
48-character display (2x24) LCD with 3 associated soft keys and scroll key
y
21 programmable keys
y
Navigation keys for easy use of keyset functions
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
7-Button 2-Line LCD Keyset (DS-5007S)
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
Seven programmable keys
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
14-Button 2-Line LCD Keyset (DS-5014S)
2-38
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
14 programmable keys
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk or wall-mounted
© Samsung Business Communications
OfficeServ 7400 General Description
38-Button 2-Line LCD Keyset (DS-5038S)
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
38 programmable keys
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
12-Button Large LCD Keyset (DS-5012L & LE)
y
Large LCD with 12 keys for feature selection
y
Supports data transfer, handset calls and full-duplex
speakerphone
y
USB interface
y
Navigation keys for easy use of keyset functions
y
Five fixed-function keys
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
Up to eight DS-5012L / LE phones can be connected to the DLI module
(8DLI/16DLI2). Up to 77 DS-5012L / LE phones can be connected to both the basic chassis and expansion chassis (231 in total).
© Samsung Business Communications
2-39
CHAPTER 2. OfficeServ 7400 Hardware
2.4.3 IP Phones
Internet (IP) phones use IP addresses to send/receive voice and data. They use existing data
network lines so do not need normal phone lines, and can be connected to devices such as a
switching hub. They are connected to other digital phones through the MGI module.
5000 Series IP Phones
12-Button Large LCD IP Keyset (ITP-5012L)
y
Large LCD with 12 keys for feature selection
y
Supports data and voice transfer using
Internet Protocol
y
Navigation keys for easy use of Keyset functions
y
Five fixed-function keys
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
14-Button 2-Line LCD IP Keyset (ITP-5014D)
2-40
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
Supports data and voice transfer using
Internet Protocol
y
14 programmable keys
y
Navigation keys for easy use of keyset
functions
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
© Samsung Business Communications
OfficeServ 7400 General Description
21-Button 2-Line LCD IP Keyset (ITP-5021D)
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
Supports data and voice transfer using
Internet Protocol
y
21 programmable keys
y
Navigation keys for easy use of keyset functions
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
5100 Series IP Phones
12-Button Large LCD IP Keyset (ITP-5112L)
y
Large colour LCD with 12 keys for feature selection
y
Supports data and voice transfer using
Internet Protocol
y
Navigation keys for easy use of Keyset functions
y
Five fixed-function keys
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
© Samsung Business Communications
2-41
CHAPTER 2. OfficeServ 7400 Hardware
14-Button 2-Line LCD IP Keyset (ITP-5114D)
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
Supports data and voice transfer using
Internet Protocol
y
14 programmable keys
y
Navigation keys for easy use of keyset
functions
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
21-Button 2-Line LCD IP Keyset (ITP-5121D)
2-42
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
Supports data and voice transfer using
Internet Protocol
y
21 programmable keys
y
Navigation keys for easy use of keyset functions
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
© Samsung Business Communications
OfficeServ 7400 General Description
7-Button 2-Line LCD Keyset (DS-5107S)
y
48-character display (2x24) LCD with 3
associated soft keys and scroll key
y
Supports data and voice transfer using
Internet Protocol
y
Seven programmable keys
y
Five fixed-function keys
y
Built-in speakerphone
y
Keyset Status Indicator
y
Eight selectable ring tones
y
Volume Up/Down keys for digital control
of speaker, handset and ringer volumes
y
Desk- or wall-mounted
2.4.4 Add-On Module (AOM)
DS-5064B 64-Button AOM
y
64 programmable keys with red LEDs
y
Up to four can be assigned to a keyset to provide
additional programmable keys
2.4.5 Keyset Daughterboard (KDB)
5000 Series Keyset Daughterboard
DS-5014D, DS-5021D and DS-5038S keysets support one of three different types of
daughterboard installed on them to enhance operation or to provide an additional local port,
depending on the type of daughterboard.
KDB-Digital Line Interface (KDB-D)
If your keyset is connected to a Digital Line Interface (DLI) port that supports
2B+D operation, you may install a daughterboard that provides a Digital Line
Interface (DLI) port for connection of a digital station device such as a keyset
or 64 button add-on modules.
KDB-Single Line Interface (KDB-S)
If your keyset is connected to a Digital Line Interface (DLI) port that supports
2B+D operation, you may install a daughterboard that provides a Single Line
Interface (SLI) port for connection of a standard telephone device such as a
cordless phone.
© Samsung Business Communications
2-43
CHAPTER 2. OfficeServ 7400 Hardware
KDB-Full Duplex (KDB-F)
The standard speakerphone mode of operation for 2-line LCD keysets is ‘half
duplex’. This means that you cannot transmit and receive speech at the same
time. Adding a KDB-F to your keyset will convert the speakerphone into full
duplex mode, enhancing its operation. In addition, the KDB-F may have up to
three external microphones attached to it for conference room type applications.
These microphones require an ‘EXTMIC’ key programmed on the keyset to
activate or deactivate them.
2.4.6 Door Phone and Door Phone Interface Module (DPIM)
The DPIM adapts any DLI circuit for use with the door phone unit. The unit is commonly
used to request entry through locked doors (interior or exterior) or as a room monitoring
box. It provides contact control to be used with a customer-provided electric door lock. The
door phone is wall-mounted. An external weather- resistant unit is also available.
DPIM
2-44
Door Phone
© Samsung Business Communications
OfficeServ 7400 General Description
2.5 Wireless LAN Device
This section describes the wireless LAN Access Point (AP) and mobile stations that can be
connected with the OfficeServ 7400 system. Two types of AP are available: the WBS24
(Combo), connected via the 4WLI card, and the WBS24 (Basic), connected via the MGI
card.
2.5.1 Wireless LAN Base Station (Combo and Basic)
The WBS24 consists of a wired processing component and wireless processing component. The
wired processing component has an IEEE 802.3 Ethernet interface connected to the LAN. The
wireless processing component has 2.4 GHz frequency bandwidth of wireless LAN, which complies with the RF interface based on the IEEE 802.11b standard.
Figure 2.23 WBS24
The wired Ethernet interface is connected with the LAN based on 10/100 BASE-T and transmits/receives data (e.g., Internet access) other than voices. The wireless processing component
transmits/receives voice data for wireless voice calls and accesses the wireless Internet. The
maximum transmission speed on the wireless component is 3~4 Mbps. Several users can simultaneously access the wireless Internet using a WBS24.
2.5.2 Mobile Station
The mobile phone WIP-5000M (wireless IP-Phone mobile type) uses IEEE802.11b
wireless LAN to allow users to make voice calls. The phone performs the wireless IP
function by compressing voice (Voice over WLAN) and transmitting as data packets. It supports hand-over when moving between Access Points (WBS24). Data terminals such as
PDAs and laptop PCs that support wireless connection can be used along with the WIP5000M. The WIP-5000M also performs the message service functions supported by the OfficeServ 7400 system.
Figure 2.24 WIP-5000M Mobile Phone
© Samsung Business Communications
2-45
CHAPTER 2. OfficeServ 7400 Hardware
2.6 Additional Devices
This section describes the types and features of optional devices that can be connected
when the OfficeServ 7400 is installed.
2.6.1 On Hold/Background Sound Source
External sound sources (for example, cassette recorders, radios, CD players) can be connected to provide addition sources of sound to the basic tones provided by the system for
background music, music on hold or announcements.
2.6.2 External Speakers
The OfficeServ 7400 can be connected with external units such as amplifiers or speakers in
addition to the phones’ internal speakers. The external units are connected via the MISC1
port of the MIS module, an optional module that can be mounted on the LP40 control
module.
2.6.3 Loud Bell
The Loud Bell allows users to hear ring signals from outside lines using amplifiers or external speakers. The Loud Bell is connected via the MISC1 port of the MIS module, an optional module that can be mounted on the LP40 control module. When the secondary call
device is connected, a call signal rings from the phone assigned as the ring pair in MMC
205 (Assign Loud Bell). Refer to the OfficeServ 7400 Programming Guide for details.
2.6.4 Common Bell
The Common Bell is a ring that can be specified when a station group is set. Once a station
in a group rings, other stations in the group ring. The Common Bell is connected via the
MISC1 port of the MIS module, an optional module that can be mounted on the LP40 control module.
2.6.5 OfficeServ Manager (OSM)
The OfficeServ Manager (OSM) is software for maintaining the OfficeServ 7400. The functions
for controlling the system database are implemented in the form of menus in the OSM; thus, the
OSM is convenient for checking and changing system data. Also, users can understand and use
the system operational commands easily because the commands for maintenance are unified.
2-46
© Samsung Business Communications
OfficeServ 7400 General Description
2.6.6 SMDR
The Station Message Detail Recording (SMDR) function manages the entire calling data, such as
calls between station subscribers connected with the OfficeServ 7400, and local/long distance/international calls. Connect the SMDR printer or PC with the OfficeServ 7400 to use
the SMDR data provided by the system.
y
The SMDR printer can display the call history received from the OfficeServ 7400; however it cannot display data other than the call history (e.g. call cost data).
y
The SMDR PC displays the call history received from the OfficeServ 7400 and calculates
call costs using the SMDR software based on the call history. Accordingly, the SMDR
PC allows users to manipulate data more efficiently than the SMDR printer.
2.6.7 CTI
Computer-Telephony Integration (CTI) is an integrated system that works with computers
connected to PBXs so that the computers make use of the PBXs as computer resources and
the PBXs can share computer resources. CTI provides the operator with convenience and
reduced costs, and customers with enhanced services and reduced call processing time.
CTI call centre systems configure data on customers in databases. Based on the databases,
the call centre can consult with customers on a one-to-one basis. CTI integrates communication, computers and databases to allow users to carry out marketing techniques such as
customer-focused telemarketing.
The OfficeServ 7400 supports the standard Telephony Application Programming Interface (TAPI),
which is implemented in a client/server environment and controls third party calls.
© Samsung Business Communications
2-47
OfficeServ 7400 General Description
CHAPTER 3. OfficeServ 7400
Specifications
This chapter provides the following details on OfficeServ 7400: capacities, electrical
specifications, power specifications, rings and tones, compatible modules and terminals,
and equipment specifications.
3.1 System Capacity
Up to 1344 lines can be installed and operated in the OfficeServ 7400 system, and the ratio
of station to trunk lines can be adjusted depending on users’ needs. Table 3.1 below shows
the maximum line capacity of the OfficeServ 7400.
Table 3.1 OfficeServ 7400 Capacity
System Configuration
Basic chassis
© Samsung Business Communications
Maximum Line Capacity
When using E1: 600
When using 8TRK: 80
When using DLI/SLI: 160
When using the maximum capacity: 320 (voice)
When using the LAN switch: 176
When using the internal power of PLIM: 32
When using VDSL: 20
When using the WLAN terminal or IP phone: 640
SVMi-20E: one per system (12 ports)
MFM: 2 per system (2x12 ports)
RCM2: Up to 2 per system (R2 = 8 ports or CID = 14)
(R2 = 4/CID = 6 when both station and trunk lines are
supported.)
CRM: Up to 2 per system (MFM (20), R2 (16), or CID (16))
3-1
CHAPTER 3. OfficeServ 7400 Specifications
Table 3.1 OfficeServ 7400 Capacity (Continued)
System Configuration
Maximum Line Capacity
Basic chassis + Expansion
chassis 1
When using E1: 930
When using 8TRK: 168
When using DLI/SLI: 336
When using the maximum capacity: 672 (voice)
When using the LAN switch: 352
When using the internal power of PLIM: 64
When using VDSL: 40
When using the WLAN terminal or IP phone: 992
MFM: 4 per system
RCM2: Up to 4 per system (R2 = 8 ports or CID = 14)
(R2 = 4/CID = 6 when both station and trunk lines are
supported.)
CRM: Up to 4 per system (MFM (20), R2 (16), or CID (16))
Basic chassis + Expansion
When using E1: 1260
When using 8TRK: 256
When using DLI/SLI: 512
When using the maximum capacity: 1024 (voice)
When using the LAN switch: 528
When using the internal power of PLIM: 96
When using VDSL: 60
When using the WLAN terminal or IP phone: 1344
MFM: 6 per system
RCM2: Up to 6 per system (R2 = 8 ports or CID = 14)
(R2 = 4/CID = 6 when both station and trunk lines are
supported.)
chassis 1 + Expansion chassis 2
CRM: Up to 6 per system (MFM (20), R2 (16), or CID (16))
3.1.1 Trunk Line Capacity
The maximum trunk line capacity of the OfficeServ 7400 based on its configuration is
shown in the table below:
Table 3.2 Trunk Line Capacity
System Configuration
Basic chassis
Analogue
Digital
LOOP TRK
T1 TRK
E1 TRK
80
480
600
PRI TRK
T1: 480
E1: 600
Basic chassis + Expansion
168
744
930
chassis 1
Basic chassis + Expansion
chassis 1 + Expansion chas-
T1: 744
E1: 930
256
1008
1260
T1: 1008
E1: 1260
sis 2
3-2
© Samsung Business Communications
OfficeServ 7400 General Description
3.1.2 Station (Subscriber) Line Capacity
The maximum station line capacity for analogue phones, digital phones and IP phones in
the OfficeServ 7400, based on its configuration, is shown in Table 3.3.
Table 3.3 Station Line Capacity
Maximum per Chassis
Maximum per System
Basic
Expansion
64
64
192
53
53
159
64
64
192
53
53
159
DLI ports
160
176
512
SLI ports
160
176
512
DS-5012L / LE
77
77
231
PLIM ports without
7150 * (ITP-5121D)
PLIM ports without
7150 (ITP-5112L)
GPLIM ports without
7150 (ITP-5121D)
GPLIM ports without
7150 (ITP-5112L)
(* External rectifier)
3.1.3 Number of Channels
The number of channels for each slot and the number of CID receivers and DTMF receivers are as follows:
Table 3.4 Channels for Each Slot
Category
Slot
Number of Channels
Basic chassis
1, 2, 4, 5, 6, 7, 8, 9, 10, 11
64
Expansion chassis
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11
32
CID receiver
Based on basic chassis
14
DTMF receiver
Based on basic chassis
48
© Samsung Business Communications
3-3
CHAPTER 3. OfficeServ 7400 Specifications
3.2 Electrical Specifications
3.2.1 Signal Specifications
The signal processing protocol refers to the method of sending signals between the trunk
lines, stations and system, and how status information is provided.
3.2.1.1 Trunk Line Signalling Type
Loop Start
In processing loop start signals, the on-hook and off-hook statuses are controlled by the flow of
electric current. The loop is a closed loop trunk circuit or a standard 2500-type set loop.
OPEN END
CLOSED END
GND
T
T
X
E
E
-48 VDC
(C.O.)
Key Telephone
Figure 3.1 Trunk Line Loop Start Signalling
T1 Trunk Line
y
The electrical characteristics of the T1 trunk line comply with the ITU G.703 and G.704
standards.
Table 3.5 Electrical Characteristics of the T1 Trunk Line
Categories
Transmission speed
1544 kbit/s ±50 ppm
Code
AMI or B8ZS
Pulse type
Regular square wave: When indicating all valid
signals, comply with the mask (G.703) regardless of the codes.
Transmission media
A pair of twisted lines
Load resistance
100 Ω
Indicated (pulse) nominal peak voltage
3.00 V
Signal
Level
3-4
Specifications
Power at the frequency of 772 kHz
±12~±19 dBm
Power at the frequency of 1544 kHz
25 dB or higher when the power is less than the
power at the frequency of 772 kHz
© Samsung Business Communications
OfficeServ 7400 General Description
y
The signalling specifications and the signalling method of the T1 trunk line should comply with the ITU G.703 and G.704 standards.
E1 Trunk Line
y
The electrical characteristics of the E1 trunk line comply with the ITU G.703 and the
G.704 standards.
Table 3.6 Electrical Characteristics of the E1 Trunk Line
Categories
Transmission speed
2048 kbit/s ±50 ppm
Code
High Density Bipolar of Order 3 (HDB3)
Regular square wave: When indicating all valid signals,
Pulse type
y
Specifications
comply with the mask (G.703) regardless of the codes.
Nominal and pulse
244 ns
Jitter of the I/O terminal
Refer to the G.823
Transmission media
A pair of twisted lines
Load resistance
120 Ω
Indicated (pulse) nominal peak voltage
3.00 V
Blank (non-pulse) peak voltage
0 ±0.300 V
The signalling specifications and the signalling method of the E1 trunk line comply with
the ITU G.703 and G.704 standards.
Characteristics of the ISDN Interface Transmission
The electrical characteristics of the ISDN (BRI) interface comply with the ITU I.430 and
ETS 300 012 standards.
Table 3.7 Electrical Characteristics of the BRI Trunk Line
Categories
Specifications
Transmission speed
192 kbit/s ±100 ppm
Code
AMI
Pulse type
Regular square wave: When indicating all valid signals,
comply with the mask (I.403) regardless of the codes.
Transmission media
Pair of twisted lines
Load resistance
120 Ω
Indicated (pulse) nominal peak voltage
2.75 V
© Samsung Business Communications
3-5
CHAPTER 3. OfficeServ 7400 Specifications
y
The electrical characteristics of the ISDN (PRI) interface comply with the ITU I.431 and
ETS 300 011 standards
Table 3.8 Electrical Characteristics of the PRI Trunk Line
Categories
Transmission speed
2048 kbit/s ±50 ppm
Code
High Density Bipolar of Order 3 (HDB3)
Regular square wave: When indicating all valid signals,
Pulse type
y
Specifications
comply with the mask (I.403) regardless of the codes.
Nominal and pulse
244 ns
Transmission media
A pair of twisted lines
Load resistance
120 Ω
Indicated (pulse) nominal peak voltage
3.00 V
Blank (non-pulse) peak voltage
0 ±0.300 V
The electrical characteristics of the Digital Line Interface (DLI) are shown in the table
below:
Table 3.9 Electrical Characteristics of the DLI Line
Categories
Specifications
Transmission speed
38144 kbit/s
Code
AMI (Alternate Mark Inversion)
Pulse type
Typical AMI Waveform
3.2.1.2. Signalling Type of the Dedicated Line
Electrical Characteristics of the GWIM Interface
y
The electrical characteristics of the V.35 interface are shown in the table below:
Table 3.10 Electrical Characteristics of the GWIM Interface (V.35 Interface)
Categories
3-6
Specifications
Maximum transmission speed
10 Mbit/s
Transmission code
V.35 driver
Number of transmission lines
18 EA
Characteristic resistance
100 Ω
Indicated (pulse) nominal peak voltage
±2 V
Input Differential Threshold
±80 mV
© Samsung Business Communications
OfficeServ 7400 General Description
y
The electrical characteristics of the RS-232C (V.28) interface are shown in the table below:
Table 3.11 Electrical Characteristics of the GWIM Interface (RS-232C Interface)
Categories
y
Specifications
Maximum transmission speed
230 kbit/s
Transmission code
V.28 driver
Number of transmission lines
14 EA
Indicated (pulse) nominal peak voltage
±15 V
Input Threshold
+1.2, -1.7 V
The electrical characteristics of the HSSI interface are shown in the table below:
Table 3.12 Electrical Characteristics of the GWIM Interface (HSSI Interface)
Categories
Specifications
Maximum transmission speed
50 Mbit/s
Transmission code
HSSI driver
Number of transmission lines
50
Characteristic resistance
110 Ω
Indicated (pulse) nominal peak voltage
±1 V
Input Threshold
±0.15 V
© Samsung Business Communications
3-7
CHAPTER 3. OfficeServ 7400 Specifications
3.2.1.3. Signalling Type of the LAN
y
The electrical characteristics of the 10 Base-T interface, which comply with the
IEEE802.3 standards, are shown in the table below:
Table 3.13 Electrical Characteristics of the LAN Interface (10 Base-T)
Categories
Specifications
Transmission speed
10 Mbps
Manchester coding.
When the transmission data bit is ‘0’, the higher level of
Transmission code
the middle bit is inversed into the lower level. When the
transmission data bit is ‘1’, the lower level of the middle
bit is inversed into the higher level.
Carrier Sense Multiple Access/Collision Detect
Access control method
(CSMA/CD)
UTP (Unshielded Twisted Pair) CAT3, CAT4, CAT5,
Transmission media
y
STP (Shielded Twisted Pair)
Number of UTP pairs
2 pairs
Characteristic resistance
100 Ω
Cable thickness
Diameter: 0.51 mm (24 AWG), External diameter: 5 mm
The electrical characteristics of the 100 Base-Tx, which comply with the IEEE802.3u
standards, are shown in the table below:
Table 3.14 Electrical Characteristics of the LAN Interface (100 Base-Tx)
Categories
Transmission speed
Specifications
100 Mbps
4B/5B+MLT-3
Transmission code
- 4bit/5bit converts the 4-bit data into 5-bit data and encodes the data
on the physical layer. Multi Level Transmission-3 (MLT-3) encodes
transmission data into 3 levels (high, middle, and low).
3-8
Access control type
CSMA/CD
Transmission media
UTP CAT5, STP
Number of UTP pairs
2 pairs
Characteristic resistance
100 Ω
Cable thickness
Diameter: 0.51 mm (24 AWG), External diameter: 6 mm
© Samsung Business Communications
OfficeServ 7400 General Description
y
The electrical characteristics of the 1000 BASE-TX interface, which comply with the
IEEE802.3ab standards, are shown in the table below:
Table 3.15 Electrical Characteristics of LAN Interface (1000 BASE-TX)
Categories
Transmission speed
Specifications
1000 Mbps
8B1Q4
The 8-bit transmission data are converted into 9-bit transmission data via
Transmission code
the additional treatment of scramble, error detection bit, and then are
mapped into the transmission signals of 4 teams with 5 levels, and are
randomized into each pair of transmission signals to be transmitted.
y
Access control method
CSMA/CD
Transmission media
UTP CAT5 (Maximum transmission distance 100 m)
Number of UTP pairs
4 pairs
Characteristic resistance
100 Ω
Cable thickness
Diameter 0.51 mm (24 AWG), External diameter 6 mm
The electrical characteristics of the 1000 BASE-SX/LX interface, which comply with
the IEEE802.3z standards, are shown in the table below:
Table 3.16 Electrical Characteristics of LAN Interface (1000 BASE-FX)
Categories
Specifications
Transmission speed
1000 Mps
Transmission code
8B/10B Data Encoding
The 8-bit (8B) data entered from the upper layer of the MAC Part are
handled in one nibble to be converted into 10-bit (10B) signals at the
physical layer. Then each nibble of the converted data is transmitted.
The transmission speed after the conversion into 8B/10B is 1250
Mbps.
Access control method
CSMA/CD
Transmission media
SX: Multimode Optical Fibre (MMF)
LX: Multimode Optical Fibre/Single mode Optical Fibre (SMF)
Number of Optical
Fibres
2 pairs
Maximum transmission
distance
SX: Maximum 550 m
LX: Maximum 5 km
Cable thickness
Diameter 0.51 mm (24 AWG), External diameter 6 mm
© Samsung Business Communications
3-9
CHAPTER 3. OfficeServ 7400 Specifications
Table 3.17 1000 BASE-SX/LX Optical Fibre
Fibre Type
Mode Band
(Short Wave/Long
Wave MHz.Km)
1000BASE-SX
1000BASE-LX
62.5uM MMF
160/500
220
550
200/500
275
550
400/400
500
550
500/500
550
550
50uM MMF
Transmission Distance (m)
Mode Band
The mode band shown in the above table is a quality indicator of the multimode
optical fibre related to the transmission speed. Its unit is generally MHz.Km, and
is proportional to the value of the bit rate of the optical signal (the on-off speed)
multiplied by the maximum transmission distance. The size of this value means
the high optical signal with high bit rate can be transmitted. Each mode band is
standardized also in the use of short wave and long wave laser.
Categories of UTP Cable
UTP Cables are classified into Straight-through UTP cable and Crossover UTP
cable. Straight-through UTP cable is used for connecting the LIM module to other
modules (MP40, MGI, 4DSL). Crossover UTP cable is used for connecting only
the LIM (or PLIM) module to another LIM (or PLIM) module.
3-10
© Samsung Business Communications
OfficeServ 7400 General Description
3.2.1.4 Station Signalling Type
Dial Pulse Signalling Type
y
Ratio - 10 Pulses Per Second (PPS)
y
Make/Break Ratio (M/B ratio) - 33% : 66% (can be adjusted in the software)
y
The minimum signalling time between digits - 20 msec (can be adjusted in the software)
DTMF Push Button Dialling
DTMF signal processing complies with the ITU standard, allowing digital phone signals to
be sent/received through the trunk line, and processing of analogue phone signals.
3.2.1.5 VDSL Signalling Type
The electrical characteristics of the VDSL for using long-distance Ethernet are shown in
the table below:
Table 3.18 Electrical Characteristics of the VDSL Interface
Categories
Specifications
Transmission speed
1 M~16 Mbps
Modulation code
QAM (Quadrature Amplitude Modulation)
Error detection
Reed Solomon coding method
Transmission distance
1.0 km
Transmission media
1 pair of twisted lines
Characteristic resistance
Splitter installed
Used frequency
138 kHz~12 MHz
Link speed
Down link: 30 Mbps (300 m), Up link: 10 Mbps (300 m)
© Samsung Business Communications
3-11
CHAPTER 3. OfficeServ 7400 Specifications
3.2.2 Transmission Characteristics
y
Attenuation
Attenuation between subscribers: Less than 6 dB
Attenuation between the subscriber and local trunk line: Less than 0.5 dB
y
Characteristic resistance of the line: 600 Ω
y
Weighted noise: Less than -65 dBm
y
Crosstalk attenuation: Less than -68 dBm
y
Frequency band: 300~3400 Hz
y
Insulation resistance: More than 1 MΩ
3.2.3 Line Conditions
3-12
y
Length for installation:
Analogue phones: Up to 1 km (when AWG #24 cable is used)
Digital phones: Up to 400 m (when AWG #24 cable is used)
Door phones: Up to 400 m (when AWG #24 cable is used)
AOMs: Up to 400 m (when AWG #24 cable is used)
Length between 4WLI and Combo Access Point: Up to 600 m (when AWG #24 cable
is used)
y
Leakage resistance between lines: More than 20 kΩ
y
Leakage resistance between grounds: More than 20 kΩ
© Samsung Business Communications
OfficeServ 7400 General Description
3.3 Power Specifications
3.3.1 OfficeServ 7400 System Power
OfficeServ 7400 operates by AC input power or battery power. The system chassis is supplied with backup power of -54 V, -5 V, +5 V, +3.3 V, +12 V, or -56 V.
Table 3.19 I/O Voltage of PSU
Power Supply Devices
Power Supply Unit (PSU)
Specifications
Input power
AC 220 V
Input power
- DC -54 V, 6.6 A
- DC +5 V, 16 A
- DC -5.3 V, 2 A
- DC +3.3 V, 30 A
- DC +12 V, 1 A
- DC -56 V, 0.4 A (for backup)
External rectifier
Input power
AC 220 V (for local use)
(Model name: OfficeServ 7150)
Output Power
DC -54 V, 10 A
© Samsung Business Communications
3-13
CHAPTER 3. OfficeServ 7400 Specifications
3.3.2 External Rectifier
The External Rectifier is used to supply power to IP phones or to WBS24 when PLIM is
used in OfficeServ 7400 system.
The additional -54 V power is to be supplied as shown in Figure 3.2, to supplement
insufficient internal power.
Button for Using External Battery
A
B
External
Rectifier
Red Line
Blue Line
External Battery Connection Socket
OfficeServ
7400
Figure 3.2 External Rectifier
External Rectifier Installation
Refer to the Samsung OfficeServ 7400 Installation Guide for external rectifier installation instructions.
3-14
© Samsung Business Communications
OfficeServ 7400 General Description
3.4 Rings and Tones
3.4.1 Ring Cycles
The OfficeServ 7400 provides trunk line rings, station rings, door rings, and alarm rings.
The ON/OFF cycle of each ring is shown in the table below:
Table 3.20 System Ring Cycles
Ring
ON/OFF Cycles
Trunk line
400/200/400/3000 ms
Station
1000/2000 ms
Door
400/200/400/200/400/2000 ms
Alarm
400/200/400/200/400/200/400/1000 ms
Ring ON/OFF Cycle
The ON/OFF cycle can be adjusted by changing the values in the system database
3.4.2 Tones
The output voltage and the frequency of the ring signals in the OfficeServ 7400 are as follows:
y
Output voltage: 75 V
y
Frequency: 20 Hz
The OfficeServ 7400 provides various tones to notify users of the status of functional operations, and generally provide feedback to users. The ON/OFF cycles of currently specified tones are shown in the table below:
Table 3.21 System Tones Cycles
Tones
ON/OFF Cycles
Dial tone
1000/250 ms
Busy Tone
500/500 ms
Do Not Disturb tone
250/250 ms
Ring Back tone
1000/2000 ms
Call Park tone
Continuous
Confirmation/Caution/Barge-In tone
50/50 ms
Call Back/Hold tone
500/3500 ms
Error/Number Unobtainable tone
250/250 ms
Message Camp On tone
Continuous
© Samsung Business Communications
3-15
CHAPTER 3. OfficeServ 7400 Specifications
3.5 Available Terminals
The terminals available to the OfficeServ 7400 are shown in the table below:
Table 3.22 OfficeServ 7400 Compatible Terminals
Types
5000 Series digital phones
Terminals
DS-5007S, DS-5014S, DS-5014D, DS-5021D, DS-5038S,
DS-5012L/LE
5000 Series IP phones
ITP-5014D, ITP-5021D, ITP-5012L
5100 Series IP phones
ITP-5112L, ITP-5114D, ITP-5121D, ITP-5107S
Wireless LAN devices (WLAN)
WIP-5000M (Mobile terminals), WBS24 (Access Point Device)
AOM
DS-5064B AOM
Others
KDB-S, KDB-D, KDB-F, DPIM, door phone,
Compatible Terminals
All other terminals compatible with the Samsung OfficeServ range of systems are
available to the OfficeServ 7400.
3-16
© Samsung Business Communications
OfficeServ 7400 General Description
3.6 Equipment Specification
The OfficeServ 7400 comprises one basic chassis to which one or two expansion chassis
may be added as shown in the figure below:
Expansion
Chassis 2
Expansion
Chassis 1
Basic Chassis
Figure 3.3 OfficeServ 7400 Chassis Configuration
y
Basic chassis only:
440(W) × 223.8(H) × 410(D) mm
y
Two chassis (basic + expansion chassis)
440(W) × 447.6(H) × 410(D) mm
y
Three chassis (basic + two expansion chassis)
440(W) × 671.4(H) × 410(D) mm
© Samsung Business Communications
3-17
OfficeServ 7400 General Description
CHAPTER 4. OfficeServ 7400 Functions
This chapter describes the functions of the OfficeServ 7400 relating to calls, VoIP, data,
UMS, and web/system management
4.1 Call Functions
The OfficeServ 7400 processes station calls, trunk line calls, application calls, and various
signals through the PSTN and VoIP networking.
4.1.1 Dynamic IP Address Allocation
DHCP Client of the MP40
To operate, the MP40 uses the DHCP client function to get the IP address allocated by the
data server. In this case, the data server recognizes the MP40 of the call server from the
host ID of the required DHCP information and allocates the IP address specified in the
DHCP allocation table.
The MP40 can be operated using a fixed IP address, rather than using the dynamic DHCP
allocation method.
MGI/MGI64 Configuration
The MGI can be operated by receiving the dynamically allocated IP address from the data
server rather than by manually setting the IP address.
IP Phone Configuration
The IP phones registered to the OfficeServ 7400 can be operated by receiving the dynamically allocated IP address from the data server, rather than by manually setting the IP address.
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CHAPTER 4. OfficeServ 7400 Functions
4.1.2 VoIP UMS Interface
Auto Attendant/Mail Box Interface
The OfficeServ 7400 uses SIP and RPT, the VoIP protocols, to provide the auto attendant
and mailbox functions through the UMS and IP network operating in the feature server. To
interface with the VoIP UMS, the MGI module should be installed in the system.
E-mail Notice
The system periodically checks whether any e-mails are received in the e-mail account registered to the UMS and notifies the result to the user by voice or through the LCD screen or
LED of the phone. To be notified by voice, the user needs to set the TTS (Text-To-Speech)
function.
4.1.3 Router ALG Interface
NAT Application Level Gateway (ALG)
When functions, such as VoIP signal processing and the gateway function, executed
through the IP network in the system, are executed in the Network Address Translation (NAT) network, the conversion between the private IP address and public IP address
should be performed. In this case, the call server and the data server interface with each
other and share the information on the conversion between the private IP and public IP.
This enables the OfficeServ 7400 to provide services smoothly. This function operates only
between the call server and data server.
Firewall ALG
When functions, such as VoIP signal processing and the gateway function, executed
through the IP network in the system, are executed in the network that has a firewall, the
system should be set to prohibit the firewall from cutting off the packet automatically (not
manually) for smooth firewall traversing. This function operates only between the call
server and data server.
VPN ALG
When functions, such as VoIP signal processing and the gateway function, executed
through the IP network in the system, are executed in the Virtual Private Network (VPN),
the system should be set to prevent packet blocking during IP address conversion due to
tunnelling. In this case, the call server and data server interface with each other and share
the tunnelling conversion information for smooth services. This function operates only between the call server and data server.
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OfficeServ 7400 General Description
4.2 Data Server Functions
The OfficeServ 7400 provides functions for routing, switching, security, and provides data
network applications and data access interfaces (WAN, LAN, DMZ).
4.2.1 Switches
802.1w Rapid Spanning Tree
Rapid Spanning Tree Protocol (RSTP) provides rapid convergence of the spanning tree and
provides for fast reconfiguration, critical for networks carrying delay-sensitive traffic such
as voice and video. The specification for RSTP is IEEE 802.1w-2001. The RSTP specification provides compatibility with legacy STP-based networks.
802.1p Packet Priority
The switch extracts the priority field from the Ethernet frame configured according to the
802.1p specification standard, and discriminatively processes the frame according to the
priority of the specified operation standard.
The packets are categorized into emergent packets and non-emergent packets and are processed.
VLAN (802.1Q)
The Virtual Local Area Network (VLAN) groups related equipment by work group according to the LAN operational policy, regardless of the location of the equipment. The VLAN
also processes switching for work groups. The VLAN removes the effects of unnecessary
broadcasting packets and configures the stable switching subnet only for the corresponding
group by separating and processing the group in the virtual LAN.
Accordingly, the switch can provide the differentiated QoS services and the VLAN can be
configured based on the switch port and MAC address.
The system automatically configures the VLAN for IP phones, signal processing gateway,
media gateway, and UMS required for OfficeServ 7400 services, and performs the QoS
process. OfficeServ 7400 provides 32 VLAN groups.
IGMP Snooping
The L2 switch (located in the lower layer of the IP router) can process IGMP (Internet
Group Management Protocol) messages to allow Multicasting to be used. This is referred
to as IGMP Snooping.
The IP layer multicast group information included in the IGMP message is reflected in the
MAC filtering database, its own switching database. The group information is processed in
the MAC multicast address format mapped with the IP multicast address.
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CHAPTER 4. OfficeServ 7400 Functions
802.1x Supported
IEEE 802.1x standards define the formats and the operational procedures of EAP over
LAN (EAPoL) frame that can send/receive the Extensible Authentication Protocol (EAP)
between terminals and the Access Point (AP). These standards are called the port security
protocol because they can be used in the procedure permitting network access by the terminal only by acquiring the physical port license of the Bridge or wireless AP from the authentication server. This authentication procedure by ports enables control of charging policies, usage restriction, band allocation, etc, separately.
Port Trunking Function Supported
Port Trunking means Port Aggregation, the collection of physical ports into logical ones.
That is, like the 100 BASE-TX securing 100Mbps bandwidth, the function collects several
ports into a logical port for expanding the bandwidth to be used.
PoE (IEEE 802.3af) Function Supported
Power over Ethernet (PoE) is designed so that no additional power supply to network
equipment used in wireless or wired LAN is necessary. PoE allows the user to send the
data and the power simultaneously via an Ethernet cable, thus reducing the installation cost
in most cases and providing high flexibility in selecting the installation site for the equipment.
QoS Function Supported
OfficeServ 7400 provides the 802.1p Packet Priority and Level Classification Setup for
supporting Quality of Service (QoS). The 802.1p Packet Priority is the expansion of the
standard MAC header in the network packet. This expansion provides the packets with priority: a packet of higher priority is treated preferentially and is processed ahead of a packet
of lower priority. The Level Classification Setup function gives the packets High/Low levels and processes them according to these levels, thus making the differential services possible.
GARP/GVRP Function Supported
Generic Attribute Registration Protocol (GARP)/Generic VLAN Registration Protocol (GVRP) define a GARP application that provides the 802.1Q-compliant VLAN pruning and dynamic VLAN creation on 802.1Q trunk ports. GVRP is an application defined in
the IEEE 802.1P standard that allows for the control of 802.1Q VLANs.
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OfficeServ 7400 General Description
4.2.2 Routers
Various Network Interface
OfficeServ 7400 provides the E0, E1, and E2 network interfaces (which are connected to
the WAN through the Ethernet interface), and the serial network connected through the
V.35, HSSI serial interface.
Static Routing
The OfficeServ 7400 configures a fixed routing table between each network interface to
process the static routing. In this case, the routing table cannot be dynamically changed by
the routing protocol, and specific routing services will be provided according to the pre-set
routing policy.
WAN Interface (Ethernet, PPPoE, DHCP Client)
E0, E1, E2 Ethernet WAN Interface enables connection to the Internet using the Static IP,
PPPoE, and DHCP client protocol.
V.35 Interface (PPP, HDLC, Frame Relay)
The OfficeServ 7400 accesses the Internet through the V.35 serial interface with a transfer
speed of up to 2Mbps. In this case, the OfficeServ 7400 supports various environments using functions such as PPP, HDLC, and Frame Relay Encapsulation.
HSSI Interface (PPP, HDLC, Frame Relay)
The Internet can be connected via the High Speed Serial Interface (HSSI) with a maximum
transmission speed of 52Mbps. Generally, HSSI can use the equipment on a token-ring and
Ethernet network for connecting to the equipment operating at the speed of a Synchronous
Optical Network (SONET) OC-1 or T3 circuit.
Routing Protocol
The OfficeServ 7400 supports the ‘routing information exchanging’ protocol to react to
network environmental change and to effectively process the routing.
y
Routing Information Protocol version1 (RIPv1), RIPv2
These protocols are widely used for managing the routing information in a mid-size independent network such as a group of LANs.
y
Open Shortest Path First version2 (OSPFv2)
This routing protocol is used prior to the RIP in a large-size independent network.
A router detects and reports any change in the routing table or the network to other
routers. In this way, all routers share the same routing information.
y
BGP4 (Border Gateway Protocol 4)
As an Exterior Gateway Protocol through which the Autonomous System (AS)
sends/receives the routing information between other networks, Version 4 of BGP is currently used. BGP4 uses various matrixes when selecting the optimized path to the destination. BGP4 compares each matrix having priority and selects the optimized path.
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CHAPTER 4. OfficeServ 7400 Functions
Multicast Routing
y
Internet Group Management Protocol (IGMP)
Internet Group Management Protocol (IGMP) protocol manages the multicast group operating at one Ethernet segment. It controls the segment so that a user can subscribe or
secede as a member of the specific multicast group.
y
Distance Vector Multicast Routing Protocol (DVMRP)
Distance Vector Multicast Routing Protocol(DVMRP) protocol supports the transmission of multicast data in a network. This protocol sends the multicast data in a unicast
packet format, and the packets are reassembled into multicast data at the destination.
DVMRP can be operated in various network formats, including Ethernet, and can even
be operated via routers that do not support multicast data.
y
Protocol Independent Multicast-Sparse Mode (PIM-SM)
PIM-SM is designed to route multicast packets into multicast groups and to construct
the allocation tree efficiently at WAN. This optimizes the number of data streams that
can occur in this environment.
Routing between VLAN Groups
Communication between VLAN groups is done through routing between the groups.
HTBQ/Bandwidth on Demand (BoD)
The queuing process is differentially performed according to the level table where the routing
process priority for a data server is defined.
RTP Priority
The RTP (Real-Time Transport Protocol) packet is a VoIP media packet. The queuing process for the RTP packet is prior to that for other data packets, which helps to maintain the
tone quality. This function is useful when using the VoIP function in a network where the
VoIP packet that should be processed in real time and other packets for general office work
are mixed.
IP-ToS Process
This function checks the ToS (Type of Service) field of the IP header and processes it according to priority of the corresponding routing in the data server. This function reproduces
the ToS field flowing into the data server, performs the routing process first of all, and
heightens the process priority in the next HOP.
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OfficeServ 7400 General Description
4.2.3 Security
NAT/PT (In/Out/Exclusive/Redirect)
The security function supports the conversion function between the private IP address and
public IP address in the network where security is required.
The Inbound, Outbound, Exclusive, and Redirect functions are supported.
y
Inbound: Performs the forwarding process for the packet flowing from the WAN to the
IP and port of the LAN specified in the NAT/PT conversion table.
y
Outbound: Converts the IP address of the transmitter into the global IP address according to the NAT/PT conversion table for transmitting the packet from the LAN to the
WAN.
− Exclusive: Used for the IP address that is not applied by the NAT/PT conversion.
− Redirect: When the Domain Name Server (DNS) server IP in the data server management sector is changed, each IP terminal uses the pre-DNS IP and this function
changes the DNS IP by registering the post-DNS IP into the Redirect table
Firewall
y
Access filtering
Prevents access to disallowed IP addresses to control access for the resource nondisclosed to the outside and to control the external resource which the membership in
the LAN may access.
y
DMZ function
Used for connecting the web server and mail server (which are firewall-protected LAN
networks but need to be freely accessed from the outside) to the subnet separated from
the LAN network where firewall blocking is not applied. In this way, access from the
outside can be smoother with the access control service through the firewall.
y
Port Forwarding
This function is similar to the DMZ function but is used for connecting to a specific
network without a separately divided DMZ port. It is used for the extra network services as well as the DMZ function. The extra network is configured for a party outside
of the office to access the Intranet in the office through the Internet. In this network,
security on the Intranet is paramount.
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CHAPTER 4. OfficeServ 7400 Functions
Intrusion Detection System (IDS)
This function monitors packets on the network and detects those which can adversely affect
network operation, making the network more stable. IDS is divided into various types from
a detection type, where a specific type of attack is detected, to the abnormal traffic detecting type; these are based on the Snort Rule (www.snort.org) which defines the intrusion pattern and types. The detected packets are sorted and processed into Close connection/port or
service disable/Alarm/log, based on the intrusion pattern and the level. In the case of an
alarm, the system will notify the system administrator immediately.
Virtual Private Network (VPN)
y
VPN function
The system provides the virtual private network function using the Internet open network. The VPN gateway function is based on the IPSec (IPSecurity), which is used to
build the enterprise network with reduced cost and enforced security using the public
network (such as the Internet) rather than the dedicated network.
y
VPN Tunnel Mode
VPN functions are processed by establishing a tunnel through the VPN gateways between the OfficeServ 7400 data servers. Up to 100 VPN channels are available for one
VPN.
y
PPTP
PPTP is a tunnelling protocol for using the IP-based network. PPP encapsulates the
data by wrapping the data with a PPP header. PPTP reconfigures the packets by adding
a Generic Routing Encapsulation (GRE) header and IP header to this so that the packets can be transmitted via the IP network.
y
L2TP
L2TP protocol combines PPTP and Layer 2 Forwarding (L2F). It encapsulates a user
PPP frame (a Layer 2 frame) in an additional message called L2TP and then transmits
it to the device connected to the public network, such as IP, X.25, frame relay, or
Asynchronous Transmission Mode (ATM).
4.2.4 Data Server Applications Functions
DHCP
The OfficeServ 7400 can assign the IP address using DHCP. When using the DHCP server
in another subnet, the OfficeServ 7400 supports the DCCP relay function. The IP address of
equipment connected to the OfficeServ 7400 can be managed easily.
SIP Aware ALG (SIP Application Gateway)
This function is used for recreating packets for smooth communication by checking the SIP
signal process packets according to the NAT/PT table in the data server. When using the
system data server, SIP equipment can operate regardless of the packet blocking caused by
the firewall or the NAT/PT conversion.
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OfficeServ 7400 General Description
Outside ALG Interface
This function enables an outside application to retrieve or control information such as
NAT/PT conversion information, firewall blocking information, and VPN tunnel information processed in the data server. It allows control packets used for H.323, VoIP networking,
and IP phones operating on the Call server, to be smoothly serviced without blocking.
Network Load Balancing (NLB)
Network Load Balancing (NLB) has two purposes: NLB and Failover. The NLB function
extends system bandwidth by automatically distributing the network traffic to external
networks if there is more than one external network. The Failover function normalises network communication via another external network if a link failure occurs in part of the external network. In other words, network communication is always available unless a link
failure occurs in all external networks.
System Management Interface
This function allows the administrator to report and manage alarm, event, traffic, and logging information, including IDS information, using the system administrator package
through TCP/UDP. Reporting can be optionally specified based on the management data
type.
Management Functions (Web/CLI/SNMP/RMON)
y
CLI: Used for configuring the data server function using the CLI (Command Line Interface) on the Telnet.
y
Web: The administrator can configure and view the operation of the data server functional block using the web browser.
y
SNMP: SNMP agent collects and stores device information according to the specification (MIB) installed and determined at each network device. The SNMP manager
manages the overall network by collecting the information from SNMP agents distributed around the network.
y
Remote Monitoring (RMON): Network traffic can be checked and analyzed via
4RMON groups (history, statistics, alarms, events).
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CHAPTER 4. OfficeServ 7400 Functions
4.3 UMS Functions
The OfficeServ 7400 provides the Unified Messaging System (UMS) which includes the
auto answering, voice message, and integrated e-mail message management functions.
VoIP UMS processes the call signal using the VoIP module, which has the SIP protocol for
the interface to the voice switch, and transmits the media through the RTP protocol of the
TCP/IP. Accordingly, OfficeServ 7400 has superior architecture for capacity expansion and
is cost effective, since there is no need for the physical interface required for the existing
UMS or VMS.
4.3.1 Auto Attendant
Announcement Replay and Auto Call Forward
y
This system replays the announcement when a calling party is connected to the auto attendant. This announcement can be specified based on holidays, working hours, or nonworking hour.
y
The auto call forward connects a calling party to the desired subscriber’s station when
the calling party dials a station number in the auto attendant. In this case, the call routing
function will be also provided: this detects whether the entered phone number is valid,
or that the length of the phone number can be changed.
Announcement Auto Change Based on the Schedule
Allows the administrator to automatically change and replay the announcement based on
holidays, working hours, and non-working hours.
Announcement Change by Telephone
Allows the administrator to change the announcement by interfacing to the auto attendant
from a remote site.
Call Forwarding to the Mailbox on the Busy Line
When a calling party interfaces to the auto attendant and tries to connect the call to a busy
station, the called party on the busy station can use this function to forward the call to the
voice mailbox.
Queuing Process on the Busy Line
When a calling party interfaces to the auto attendant and tries to connect a call to a busy
station, and the ‘Call Forwarding to the Mailbox on the Busy Line’ function is not set (see
above), a ‘please hold’ message is played and the connection is retried for a specified time.
If the line continues busy after the maximum retry time, another voice message is provided
asking the caller to either forward the call to the voice mailbox or hang up.
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OfficeServ 7400 General Description
Direct Connection to the Mailbox
Allows access to the auto attendant and, using a prefix, directly connects the call to the
mailbox of a specific subscriber rather than trying to connect the call to the subscriber’s
station.
Time Control for the Announcement
Allows the administrator to control the maximum recording time for an announcement
when recording it for the auto attendant.
Cutting off Announcements when Digits are Entered
If the caller enters the number of the target station while an announcement is played in the auto attendant, the system stops the announcement and processes the entered digits.
Announcement Replay
Allows the administrator to listen to multiple pre-recorded voice announcements on a specific telephone.
4.3.2 General Functions Related to Voice Mail
Subscriber Authentication and Auto Login
y
When a subscriber tries to login to the mailbox, this function checks the password in order to prevent unauthorised access. The mailbox number and password are entered and
checked in sequence.
y
When a calling party directly connects a call to the mailbox using the key number of the
mailbox on the station phone, the system uses the auto login function to require only the
password, without the mailbox number, since the UMS server knows the caller’s phone
number. The user can enter their mailbox number and connect a call to the mailbox using a
hot key (speed key) on the telephone.
Voice Message Record/Replay/Store/Delete/Re-Send/Reply
y
A caller can make a call to a mailbox and leave a voice message. The caller can send the
message at a specific time (Send reservation) or listen to their recorded message and record again.
y
A subscriber can log in to their own mailbox and listen to voice messages, including the
message recording time, calling number and caller ID. The subscriber can delete the
message, forward it to another party or group, or reply to the message.
y
The subscriber can delete all messages currently stored in the mailbox.
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CHAPTER 4. OfficeServ 7400 Functions
Voice Message Pause/Play Continue/Next Play/Previous Play/Play Again
The subscriber can pause the current message, play the next or previous messages, or play
the current message again.
New Message Auto Replay
The subscriber logged in to the mailbox can optionally set whether to automatically replay
new voice messages.
Setting the Maximum Message Number for a Mailbox
This function is used for specifying the maximum number of messages for a mailbox.
The corresponding announcement is provided.
Setting the Maximum Time for Storing Messages
The system automatically deletes voice messages after a specific time if the subscriber does
not delete messages after listening to them. The subscriber can specify the time for auto
message deletion.
Setting the Maximum Message Length
This function is used to set the maximum length of time available for an individual message. If the caller records a message of greater length the recording will automatically stop
and the voice announcement ‘Message recording is completed’ is played.
Announcement Change based on the Schedule
This function automatically changes the announcement based on holidays, working hours,
or non-working hours.
Voice Message Notice
A new voice message is notified to the subscriber on the LCD screen or by a flashing LED
on the phone.
Private Mailbox Management
The subscriber can record, listen to, and delete the name of the private voice mailbox or
change the password of the private voice mailbox. They can also record, listen to, and
delete the greeting of the private voice mailbox.
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OfficeServ 7400 General Description
4.3.3 Additional Functions Related to Voice Mail
Answering Machine Emulation (AME)
This function is similar to the auto answering machine. If a called party does not receive
the call, it is forwarded to the AME. In this case, the called party can listen secretly to the
forwarded call or reply to the call using the function key.
Call Back to the Caller ID/Call Number
This function allows subscribers to call back using the Caller ID or called number (a telephone number left with a voice message).
Voice Message Notification
The UMS can directly connect a new voice message to the subscriber’s station rather than
notifying the subscriber via the phone’s LCD screen or LED. The subscriber can listen to
the new message by picking up the handset.
Call Record
This function allows the subscriber to record a call in their voice mailbox while the call is
in progress. A digital phone has a hot key which the subscriber can press to record.
Analogue phone users should log in to the web and click the corresponding button to use
this function.
Private Voice Memo
This function allows the subscriber to record information such as a schedule or telephone
number by voice memo. This function is similar to the general voice message function
except that the voice memo can be separately managed.
Stop the Private Mailbox Function
This function allows the subscriber to stop the private mailbox function. If a party tries to
access the prohibited mailbox, a message will be displayed notifying that this mailbox cannot be used.
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CHAPTER 4. OfficeServ 7400 Functions
4.3.4 E-mail General Functions
Inbox
Allows the subscriber to read stored mail.
y
List View
View the list of mail stored in Inbox. This functional button is displayed only when two
frames are selected as ‘mail reading frame’ when setting the environment.
y
Modify
Modify and forward read mail. This functional button is displayed only in Draft Folder.
y
Reply
Reply to read mail.
y
Forward
Forward the currently read mail to another subscriber.
y
Delete
Forward read mail to Deleted Folder. To permanently delete mail, move into Deleted
Folder and select the ‘Delete’ function.
y
Reject Receipt
Reject mail from the sender of the currently read mail. If the Reject Receipt button is
clicked, a message will be displayed notifying that the address of the party of the currently read mail is added to the Receipt Reject list.
y
Transfer the Mail to another Box
Forward the read mail to another box. This functional button is not displayed in Draft
Folder since the mail stored in Draft folder cannot be transferred to other boxes.
Compose
Allows the subscriber to write and send mails.
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y
To:
Enter the address of the receiver in this field. Up to six addresses can be entered. When
entering multiple addresses, put a comma between each address., e.g.
abc@samsung.co.uk, def@samsung.co.uk, ghi@…
If the address of the receiver has already been registered, select it from the address list.
y
Cc:
Enter the addresses of those who will refer to the mail. Up to six addresses can be entered. Refer to the ‘To’ field above.
y
Subject
Enter the subject of the mail. Up to 128 characters can be entered.
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OfficeServ 7400 General Description
y
Text
Write the text of the mail. Up to 2 Gbyte is available for a mail.
y
Original Text
Displays the text of the originally received mail. This is displayed only when replying to
the original mail or transferring the original mail.
y
Attachments
Specify the number of files to append. Up to 10 files can be appended and the capacity
is unlimited. Enter the number of files to append and click the button. A message is
displayed asking for the file(s) to append.
y
Attachment 1
Enter the target file name in the empty field or click the ‘Find’ button to select a file
saved on the PC.
y
Copy Message to ‘Sent Folder’
Store the sent mail in ‘Sent Folder’.
y
Append Signature
Send the mail with the sender’s signature attached. The signature can be specified by the
server administrator when creating a mail account. The account user later can change the
signature. To change the signature, click the corresponding button.
y
Send
Send the mail after writing.
y
Save Draft
Temporarily store the mail in Draft while writing. The subscriber can modify the contents of the mail in Draft.
Deleted Folder
Allows the subscriber to temporarily store deleted mails. If mails stored in the Deleted
folder are then deleted, deletion is permanent.
Draft
Temporarily store a mail while writing.
Mailbox List
Manage the private mailbox list such as Inbox, Sent Items, Deleted Items, and Draft folders.
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CHAPTER 4. OfficeServ 7400 Functions
Mailbox Creation
y
Specify the name of a newly created mailbox (up to 32 characters).
y
Enter the name in the ‘Create New Mailbox’ field and click ‘Add’. Verify that the message notifying that the mailbox is correctly created is displayed and the name is displayed in the ‘User Mailbox’ list on the upper part of the screen.
Mailbox Change/Removal
Change or delete the existing mailbox.
8 Address List
This function allows the subscriber to create an address list
Select Group
Select an address group to change the name or delete the address.
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y
Change Group Name
y
Delete Group Name
y
Select All
Select all addresses from the address list. If this function is enabled, all the addresses
will be checked.
y
Selection Cancel
Cancel address selection. If this function is enabled, the checked addresses will be unchecked from the address list.
y
Delete Address
To delete an address, select it and click the ‘Delete’ button.
y
Transfer Address
Change the address group.
y
Add Address
Add new addresses. If this item is clicked, a separate window will be displayed.
y
A~Z
Retrieve addresses starting with a specific character from the address list.
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OfficeServ 7400 General Description
External Mail Importing
The subscriber can import mail from other accounts into the OfficeServ 7400 mail account.
For instance, mail from accounts in sites such as ‘Yahoo’ and ‘Naver’ can be read in the OfficeServ 7400 mailbox by registering the site(s) in the ‘External Mail Management’ item.
y
External mail address
Enter the external mail address to register (e.g. jjkim@yahoo.co.uk)
y
External mail server name
Enter the external mail server name to register (e.g. yahoo.co.uk)
y
User ID
Enter the user ID to access an external mail (e.g. jjkim)
y
Password
Enter the password to access an external mail.
y
Protocol
Select the protocol type for the external mail server. To find the protocol type, access the
corresponding server.
y
Leaving the original message
The subscriber can leave the original message in the external mail account when setting
an external mail to be read in the current mail account. To execute this function, Select
‘Yes’.
Mail Receipt Rejection
The subscriber can register the corresponding mail ID to automatically cut off undesired
mail such as junk mail. In this case, the system automatically rejects mail receipt.
y
Enter the e-mail address for mail receipt rejection (e.g. abc@shopping.com)
Mail Filtering
When new mail arrives, the system can filter it according to specific words used as the
sender name, receiver name, notice, or subject and then send it to a separate mailbox.
y
Filter addition
The subscriber can specify the filtering criteria.
SMTP Sending Interface
The system supports the Simple Mail Transfer Protocol (SMTP) as an E-mail sending protocol.
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CHAPTER 4. OfficeServ 7400 Functions
POP3 Receive Interface
The system supports the Post Office Protocol 3 (POP3) as an E-mail receiving protocol.
IMAP4 Receive Interface
The system supports the Internet Message Access Protocol version 4 (IMAP4) as an E-mail
receiving protocol.
15 Web Mail Interface
The system provides subscriber and administrator services for e-mails via the web browser.
4.3.5 Additional Functions Related to E-mail
User Account Management
The administrator can retrieve or delete an E-mail user and register a new user.
Mailbox Capacity Management
The system can restrict the storage capacity of the mailbox and display an alarm signal
when the assigned capacity is exceeded.
Notice Management
The E-mail user can register or change the notices in his/her work group.
Logo Management
The user can register a screen, or change a screen in his/her work group, for the web login
screen.
4.3.6 Integrated Messaging
Notifying the Voice Mail as the E-mail
When a new voice mail arrives, the system converts it into a file format such as WAV, MP3,
or OGG, and then appends the converted voice mail to an e-mail.
New E-mail Notice
This function notifies the arrival of a new e-mail with a message on the LCD screen of the
digital phone (or by a flashing LED).
The Unified Messaging System (UMS) optionally dials the subscriber’s station to notify
them that a new e-mail has arrived.
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OfficeServ 7400 General Description
Reporting and Playing New E-mails
When a new e-mail arrives, the UMS dials the subscriber’s station and reports the mail information using the Text-To-Speech (TTS) function.
y
Mail information includes the total number of mails and the number of new mails. The
subscriber can listen to the list of the mail’s subjects or to the text of a mail.
y
The subscriber can log in to the mailbox and listen to mailbox information with the
mailbox key number.
y
If the e-mail is in HTML format, the system extracts the text of the mail to report it using TTS.
4.3.7 UMS Management
Database Backup and Recovery
The user can back up or recover the Unified Messaging System (UMS) database.
y
For backup, the database should be compacted as a file in a specific directory. This
compacted file can be sent to an external computer.
y
There are two types of backup:
- Auto backup - The system automatically executes the backup periodically.
- Manual backup – The user can back up on the web when needed.
Mailbox Management
The mailbox administrator can add or delete mailboxes. This function can be executed on a
telephone. The mailbox administrator can retrieve the mailbox information on the web.
Voice Text Upload/Download
The user can upload audio text to the external computer from the system, or download it to
the system from the external computer. It is used as the announcement for OfficeServ 7400.
Alarm Information Management
The user can specify the alarm level (Major, Minor) for alarms in the UMS and view the
alarm information that has been generated over a specific period.
Operational Information Management
The user can view information such as the currently busy channel status and web login history.
Voice CODEC Selection
The user can specify the CODEC format for voice files.
y
Select the voice CODEC (WAV, MP3, OGG) to be appended while sending mails.
y
Select the voice CODEC (G.711, G.729) to be appended while creating the TTS.
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CHAPTER 4. OfficeServ 7400 Functions
4.4 Web/System Management
The OfficeServ 7400 provides the user interface for managing various system functional
blocks on the web through the web browser. The system performs call server configuration
management and information retrieval through OfficeServ Manager. The system also monitors the operational status of the functional blocks in the system.
4.4.1 Web Management
Database Backup
The user can back up the database for the data server and feature server through the web.
(The call server database cannot be backed up.) Since database backup is actually executed
in the feature server, the user can only use regular menus when the feature server is operating.
Follow the steps below to perform backup, download, upload, and recovery.
y
Back up the database file in the /home/dbbackup directory of the feature server.
y
The name of the backup file should be in the ‘module name_date_hour.tar’ format;
e.g. /home/dbbackup/MS_20030620_145632.tar
y
Collect the MS_*.tar, US_*.tar, SS_*.tar, and DS_*.tar files in the /home/database directory into one ‘tar’ file and send it to the web client (e.g. FSDB_20030620_142310.tar)
y
Upload the database file of the web client into the feature server.
y
Restore the database file in the /home/database directory of the feature server to the system.
User Information
The user can view user names and e-mail IDs for each station. The mailbox number is the
same as the corresponding station number. If a subscriber forgets his/her password, the administrator can reset the password. (The default password is the phone number.)
Server Information
The user can view information (IP address, web port, IPC port) for each server module (call
server, data server, feature server, system administrator) via this function.
VoIP Web Manager
This function displays or changes the setting status for VoIP services.
Data Server Web Manager
This function displays or changes the setting status for data services.
Voice-Mail Web Administrator
This function displays or changes the setting status for voicemail services.
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OfficeServ 7400 General Description
E-mail Web Manager
This function displays or changes the setting status for e-mail services.
4.4.2 System Management
Multi Site Management
The user can enter and manage information (addresses, phone numbers, notes, system installation date, administrator, etc.) on the site where the OfficeServ 7400 is installed.
Integrated System Management
The user can view the current status (operational status, alarm information, etc) of the system in real time. The user can also manage each functional block (call server, data server,
or feature server) using OfficeServ Manager or by connecting the web servers of the corresponding server.
Configuration Management
The configuration information for OfficeServ 7400 can be displayed as follows:
y
OfficeServ 7400 unit configuration
y
OfficeServ 7400 version information
y
Data function setting/version information
y
NAT information
y
Feature server (UMS, mail) function setting/version information
Event Management
This function displays various event information such as critical errors or warnings generated in the system. The user can group events by arranging or searching events.
Access Log Management
This function displays the access log for the OfficeServ 7400. The user can group each access log by arranging and searching logs.
Traffic Management
The user can view traffic information generated in the system for a specific period (telephone usage, the amount of data transmitted and received, VoIP call processing, mail
transmission/receipt) via this function. This information can be used for statistical analysis.
Station Message Detail Recording (SMDR)
The SMDR can be saved and viewed. This feature is sometimes referred to as Call Detail
Record (CDR).
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OfficeServ 7400 General Description
ABBREVIATIONS
A
AA
Auto Attendant
AC
Alternating Current
ALG
Application Level Gateway
AME
Answering Machine Emulation
AOM
Add-On Module
AP
Access Point
AS
Autonomous System
ASIC
Application Specific Integrated Circuit
AWG
American Wire Gauge
BoD
Bandwidth on Demand
BRI
Basic Rate Interface
CBQ
Class Based Queuing
CDR
Call Detail Record
CID
Caller Identification
CLI
Command Line Interface
CODEC
Coder/Decoder
CRC
Cyclic Redundancy Code
CSMA/CD
Carrier Sense Multiple Access/Collision Detect
CTI
Computer-Telephony Integration
B
C
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Abbreviations
D
DASL
Digital Adaptor for Subscriber Loop
DC
Direct Current
DHCP
Dynamic Host Configuration Protocol
DID
Direct Inward Dialling
DLI
Digital Line Interface
DMZ
DeMilitarized Zone
DNS
Domain Name Server
DPIM
Door Phone Interface Module
DSL
Digital Subscriber Line
DSP
Digital Signal Processor
DTMF
Dial Tone Multi Frequency
DVMRP
Distance Vector Multicast Routing Protocol
EAP
Extensible Authentication Protocol
EMI
Electro-Magnetic Interference
E
F
FE
Fast Ethernet
FXO
Foreign Exchange Office
FXS
Foreign Exchange Station
GK
GateKeeper
GND
Ground
GPLIM
Gigabit PoE LAN Interface Module
GSIM
Gigabit Switch Interface Module
GWIM
Gigabit WAN Interface Module
HDB3
High Density Bipolar of order 3
HDLC
High-level Data Link Control
HSSI
High Speed Serial Interface
G
H
I
A-2
IDS
Intrusion Detection System
IGMP
Internet Group Management Protocol
IMAP4
Internet Message Access Protocol version 4
IP
Internet Protocol
IPC
Inter-Processor Communication
IPSec
Internet Protocol Security
ISDN
Integrated Services Digital Network
ITU
International Telecommunication Union
© Samsung Business Communications
OfficeServ 7400 General Description
K
KDB
Keyset Daughterboard
L2TP
Layer 2 Tunnelling Protocol
L
LAN
Local Area Network
LCD
Liquid Crystal Display
LCR
Least Cost Routing
LED
Light Emitting Diode
LIM
LAN Interface Module
LP40
Local Control Processor
MFM
Multi-Frequency Module
MIS
Miscellaneous module
MMC
Man Machine Communication
MP40
Main Control Processor
MPD
Metering Pulse Detection
NAT
Network Address Translation
OSM
OfficeServ Manager
OSPF
Open Shortest Path First
PCM
Pulse Code Modulation
PFT
Power Fail Transfer
PIM-SM
Protocol Independent Multicast-Sparse Mode
PLIM
PoE LAN Interface Module
M
N
O
P
PoE
Power over Ethernet
POP3
Post Office Protocol 3
PPP
Point to Point Protocol
PPPoE
PPP over Ethernet
PPS
Pulse Per Second
PPTP
Point to Point Tunnelling Protocol
PRI
Primary Rate Interface
PRS
Polarity Reverse Signal
PSTN
Public Switched Telephone Network
PSU
Power Supply Unit
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Abbreviations
Q
QAM
Quadrature Amplitude Modulation
QoS
Quality of Service
R
RCM
R2 Caller identification Module
RF
Radio Frequency
RMON
Remote Monitoring
RTP
Real-time Transmission Protocol
RTPR
Real-time Transmission Protocol Receiver
RTPT
Real-time Transmission Protocol Transfer
SIP
Session Initiation Protocol
S
SLI
Single Line Interface
SMDR
Station Message Detail Recording
SME
Small Medium Enterprise
SMTP
Simple Mail Transfer Protocol
SONET
Synchronous Optical Network
STP
Signalling Transfer Point
TAPI
Telephony Application Programming Interface
TEPRI
T1 E1 Primary Rate Interface
ToS
Type of Service
T
TRK
Trunk
TTS
Text-To-Speech
U
A-4
UA
User Agent
UART
Universal Asynchronous Receiver and Transmitter
UDP
User Datagram Protocol
UMS
Unified Messaging Service
USB
Universal Serial Bus
UTP
Unshielded Twisted Pair
© Samsung Business Communications
OfficeServ 7400 General Description
V
VDSL
Very high bit rate Digital Subscriber Line
VLAN
Virtual Local Area Network
VMS
Voice Mail System
VoIP
Voice over Internet Protocol
VPM
Voice Processing Module
VPN
Virtual Private Network
WAN
Wide Area Network
WBS
Wireless Base Station
WIM
WAN Interface Module
WIP
Wireless IP
WLAN
Wireless Local Area Network
WLI
Wireless LAN Interface
W
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A-5
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