FUJITSU Storage ETERNUS LT260 Tape Library User`s Guide

Add to my manuals
109 Pages

advertisement

FUJITSU Storage ETERNUS LT260 Tape Library User`s Guide | Manualzz

FUJITSU Storage

ETERNUS LT260 Tape Library

User's Guide -Installation & Operation-

P3AM-8792-04ENZ0

This page is intentionally left blank.

Preface

Fujitsu would like to thank you for purchasing our FUJITSU Storage ETERNUS LT260 Tape Library (hereinafter referred to as LT260).

The LT260 is designed to be connected to Fujitsu (PRIMEQUEST, PRIMERGY, SPARC M10) or non-Fujitsu servers.

This manual describes operational management and maintenance of the LT260.

This manual is intended for use of the LT260 in regions other than Japan.

Carefully read the information that is provided in this manual to ensure correct usage of the LT260.

Fourth Edition

August 2015

LTO, Linear Tape-Open, and Ultrium are registered trademarks of Hewlett-Packard Development Company,

L.P., IBM Corporation and Quantum Corporation.

All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC

International, Inc. in the United States and other countries.

Microsoft, Windows, and Internet Explorer are registered trademarks of Microsoft Corporation in the United

States or certain other countries.

EMC and NetWorker are registered trademarks or trademarks of EMC Corporation in the United States and other countries.

NetVault is registered trademarks of Dell Inc. in the United States and other countries.

The company names, product names and service names mentioned in this document are registered trademarks or trademarks of their respective companies.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

3

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

About this Manual

Organization

This manual is composed of the following seven chapters and an appendix:

Chapter 1 Preparation

This chapter describes the necessary preparation for installation of the LT260.

Chapter 2 Components

This chapter describes hardware module configurations for the LT260.

Chapter 3 Basic Operation

This chapter describes basic operations that are required every day.

Chapter 4 Default Setting

This chapter explains how to satisfy the minimum setup requirements for installation.

Chapter 5 Monitoring the LT260 Status

This chapter explains how to confirm the tape library status and other items.

Chapter 6 Function Expansion Option

This chapter explains product options that can be added as required after system operation starts.

Chapter 7 Troubleshooting

This chapter provides troubleshooting.

"Tape Cartridge and Barcode Label Specifications" is provided as an appendix.

4

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

About this Manual

Warning Notations

Warning signs are shown throughout this manual in order to prevent injury to the user and/or material damage. These signs are composed of a symbol and a message describing the recommended level of caution.

The following explains the symbols, their levels of caution, and their meanings as used in this manual.

WARNING

This symbol indicates the possibility of serious or fatal injury if the LT260 is not used properly.

CAUTION

This symbol indicates the possibility of minor or moderate personal injury, as well as damage to the LT260 and/or to other users and their property, if the

LT260 is not used properly.

This symbol indicates IMPORTANT information for the user to note when using the LT260.

The following symbols are used to indicate the type of warnings or cautions being described.

Electric Shock

The triangle emphasizes the urgency of the WARNING and CAUTION contents. Inside the triangle and above it are details concerning the symbol

(e.g. Electrical Shock).

No Disassembly

The barred "Do Not..." circle warns against certain actions. The action which must be avoided is both illustrated inside the barred circle and written above it

(e.g. No Disassembly).

Unplug

The black "Must Do..." disk indicates actions that must be taken. The required action is both illustrated inside the black disk and written above it

(e.g. Unplug).

5

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

About this Manual

How Warnings are Presented in this Manual

A message is written beside the symbol indicating the caution level. This message is marked with a vertical ribbon in the left margin, to distinguish this warning from ordinary descriptions.

An example is shown here.

Warning Level Indicator

Example Warning Warning Type Indicator

Warning Details

To avoid damaging the LT260, pay attention to the following points when cleaning the LT260:

- Make sure to disconnect the power when cleaning.

- Be careful that no liquid seeps into the ETERNUS LT260 when using cleaners, etc.

- Do not use alcohol or other solvents to clean the LT260.

Naming Conventions

Warning Layout Ribbon

Symbols Used in This Manual

The following symbols are used throughout this manual:

This symbol alerts operators to particularly important information. Be sure to read this information.

Functions and know how which can be useful when setting up or operating the LT260.

Abbreviations Used in This Manual

"LT260" refers to the FUJITSU Storage ETERNUS LT260 Tape Library.

Trademark symbols such as ™ and ® are omitted in this manual.

6

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Warning Labels and Manufacturer's Labels

Caution labels, manufacturer's labels, and a device ID label are found in various places of the LT260.

Never remove these labels from the equipment or allow them to become dirty.

Note that the labels shown below are examples. The LT260 also has other labels that include important information.

■ Prohibition

Putting LT260 like an above picture is forbidden

Do not put anything on LT260

■ Warning for making LT260 transferred

More than two people are required to carry LT260

■ Pay attention to LT260's weight

LT260's weight is range of 33kg to 68kg

7

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Table of Contents

Chapter 1 Preparation 15

1.1

1.2

Host Connection ................................................................................................................ 15

Connection to LAN for Operation Management ................................................................ 15

Chapter 2 Components 16

3.1

3.1.1

3.1.2

3.2

3.2.1

3.2.2

3.3

3.3.1

3.3.2

3.3.3

3.4

3.4.1

3.4.2

2.7

2.8

2.9

2.1

2.2

2.3

2.4

2.5

2.5.1

2.6

Module ............................................................................................................................. 17

Operator Panel .................................................................................................................. 19

Magazine .......................................................................................................................... 20

Mailslot ............................................................................................................................. 21

Drive Module .................................................................................................................... 22

Drive Module Back Panels ............................................................................................................................. 22

Robot Assembly ................................................................................................................ 25

Library Controller .............................................................................................................. 26

Tape Drive Unit ................................................................................................................. 27

Power Supply Unit (PSU) ................................................................................................... 29

Chapter 3 Basic Operation 30

Powering On/Off ................................................................................................................ 30

Points to Note when Turning On or Turning Off the LT260 ............................................................................. 35

Turning on the Server .................................................................................................................................... 35

Operator Panel Operation ................................................................................................. 36

Using the Library Main Screen ....................................................................................................................... 36

Logging into the Library ................................................................................................................................ 37

Loading and Ejecting Cartridges ....................................................................................... 39

Opening the Mailslot ..................................................................................................................................... 39

Opening a Magazine ..................................................................................................................................... 41

Inserting Tape Cartridges ............................................................................................................................... 42

Cleaning Drives ................................................................................................................. 44

Cleaning Drives Automatically ....................................................................................................................... 44

Cleaning Drives Manually .............................................................................................................................. 45

8

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Table of Contents

Chapter 4 Default Setting 46

6.1

6.1.1

6.1.2

6.1.3

6.1.4

6.2

6.2.1

6.2.2

6.2.3

6.2.4

6.2.5

4.1

4.2

4.2.1

4.2.2

4.2.3

4.2.4

4.3

Network Settings .............................................................................................................. 47

Configuring the Date and Time Format ............................................................................. 49

Setting the Time Zone ................................................................................................................................... 49

Setting the Date and Time Format ................................................................................................................. 50

Setting the Date and Time ............................................................................................................................. 51

Enabling Simple Network Time Protocol (SNTP) Synchronization .................................................................. 52

Configuring Passwords for User Accounts .......................................................................... 53

Chapter 5 Monitoring the LT260 Status 54

5.1

5.2

5.2.1

5.2.2

5.2.3

5.3

5.4

Status LEDs ....................................................................................................................... 54

Operator Panel and Remote Panel .................................................................................... 54

Top Banner Elements .................................................................................................................................... 55

Left Pane Elements ........................................................................................................................................ 56

Center Pane Elements ................................................................................................................................... 57

Configuring Event Notification Parameters ....................................................................... 58

Fault Monitoring (SNMP Report Function) ........................................................................ 60

Chapter 6 Function Expansion Option 61

License Partitioning Option (Logical Library Function) ..................................................... 61

Function Overview ......................................................................................................................................... 63

Hardware Configuration ................................................................................................................................ 63

Designing Logical Libraries ............................................................................................................................ 66

Configuring Logical Libraries ......................................................................................................................... 67

Key Management Function Option ................................................................................... 71

Overview ........................................................................................................................................................ 71

Features of the Key Management Function Option ........................................................................................ 72

Types of Key ................................................................................................................................................... 73

Operational Examples ................................................................................................................................... 74

Connectivity with Backup Software ................................................................................................................ 77

9

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Table of Contents

Chapter 7 Troubleshooting

7.7

7.8

7.9

7.10

7.1

7.2

7.4

7.4.1

7.4.2

7.4.3

7.4.4

7.4.5

7.4.6

7.4.7

7.3

7.3.1

7.3.2

7.3.3

7.3.4

7.3.5

7.3.6

7.3.7

7.3.8

7.5

7.6

7.6.1

7.6.2

7.6.3

78

Fibre Channel Connection Problems ................................................................................. 78

Detection Problems after Installing a SAS Drive ................................................................ 79

Operation Problems .......................................................................................................... 81

Power Problems ............................................................................................................................................. 81

Failure/Attention Indications Displayed on the Operator Panel ..................................................................... 82

Tape Movement Problems ............................................................................................................................. 82

Media Problems ............................................................................................................................................. 83

Attention LED is Lit ........................................................................................................................................ 84

Inventory Problems ....................................................................................................................................... 85

Remote Panel Network Connection Issues ..................................................................................................... 85

Cleaning Problems ......................................................................................................................................... 85

Performance Problems ...................................................................................................... 86

Average File Size ............................................................................................................................................ 86

File Storage System ....................................................................................................................................... 86

Connection from the Backup/Archive Host Server to the Disk Storage System ............................................... 87

Backup/Archive Server ................................................................................................................................... 87

Backup/Archive Software and Method ........................................................................................................... 87

Connection from the Archive/Backup Host Server to the Library .................................................................... 87

Media ............................................................................................................................................................ 88

Finding Event Information ................................................................................................ 89

Unlocking the Magazine ................................................................................................... 90

Using the Operator Panel .............................................................................................................................. 90

Using the Remote Panel ................................................................................................................................ 91

Using the Manual Release ............................................................................................................................. 93

Unloading a Stuck Tape .................................................................................................... 94

Identifying a Failed Component ........................................................................................ 95

Returning the Robot Assembly to the Base Module .......................................................... 96

Running Library Tests ....................................................................................................... 97

10

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Table of Contents

Appendix A Tape Cartridge and Barcode Label Specifications

A.1

A.1.1

A.1.2

A.1.3

A.1.4

A.2

A.2.1

A.2.2

98

Ultrium Tape Cartridge....................................................................................................... 98

Tape Cartridge Specifications......................................................................................................................... 98

Tape Drive Compatibility with Tape Cartridges............................................................................................... 99

Notes Regarding the Use of Tape Cartridges.................................................................................................. 99

Handling Tape Cartridges ............................................................................................................................ 100

Barcode Labels ................................................................................................................ 105

Barcode Label Specifications ....................................................................................................................... 105

Notes on Affixing a Barcode Label............................................................................................................... 107

11

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

List of Figures

Figure 2.1

Figure 2.2

Figure 2.3

Figure 2.4

Figure 2.5

Figure 2.6

Figure 2.7

Figure 2.8

Base Module front view............................................................................................................................... 17

Base Module rear view ................................................................................................................................ 18

Status LEDs.................................................................................................................................................. 19

Magazine mechanism ................................................................................................................................. 20

Mailslot mounting locations (base cabinet)................................................................................................ 21

Mailslot mechanism .................................................................................................................................... 21

Rear view of LTO-5 HH SAS .......................................................................................................................... 22

Rear view of LTO-5 HH FC ............................................................................................................................ 23

Figure 2.9

Rear view of LTO-6 HH SAS .......................................................................................................................... 23

Figure 2.10

Rear view of LTO-6 HH FC ............................................................................................................................ 24

Figure 2.11

Overview of the robot assembly .................................................................................................................. 25

Figure 2.12

Module (rear of Base Module)..................................................................................................................... 26

Figure 2.13

Tape drive unit and drive power board ........................................................................................................ 27

Figure 2.14

Relationship between the drive power board and the tape drive ................................................................ 28

Figure 2.15

Power supply unit (PSU).............................................................................................................................. 29

Figure 3.1

Figure 3.2

Figure 3.3

Figure 3.4

Figure 3.5

Figure 3.6

Figure 3.7

Figure 3.8

Figure 3.9

Power switch (power-on) ............................................................................................................................ 31

Internal IP Range Selection ......................................................................................................................... 32

Internal IP Range Selection - select ............................................................................................................. 32

Internal IP Range Selection - Set and Proceed............................................................................................. 33

Power switch (power-off) ............................................................................................................................ 34

Window selecting the robot assembly parked position ............................................................................... 34

Library main screen..................................................................................................................................... 36

Login screen................................................................................................................................................ 37

Open Mailslot screen ................................................................................................................................... 39

Figure 3.10

How to pull the Mailslot .............................................................................................................................. 40

Figure 3.11

Open Magazine screen ................................................................................................................................ 41

Figure 3.12

Tape cartridge insertion direction................................................................................................................ 42

Figure 3.13

Clean Drive screen ....................................................................................................................................... 45

Figure 4.1

Selecting Configuration ............................................................................................................................... 46

Network setup window................................................................................................................................ 47 Figure 4.2

Figure 4.3

Figure 4.4

Figure 4.5

Figure 4.6

Figure 4.7

Figure 5.1

Figure 5.2

Figure 5.3

Figure 6.1

Figure 6.2

Figure 6.3

Figure 6.4

Figure 6.5

Figure 6.6

Figure 6.7

Figure 6.8

Figure 6.9

Time Zone screen ........................................................................................................................................ 49

Date/Time Format screen ............................................................................................................................ 50

Set Date/Time screen................................................................................................................................... 51

SNTP screen................................................................................................................................................. 52

User Accounts window................................................................................................................................. 53

Main screen................................................................................................................................................. 55

SMTP screen ................................................................................................................................................ 58

SNMP function............................................................................................................................................. 60

Direct connection (FC-AL connection, a multiple server connection, a shared library, and tape drives that are not shared)........................................................................................................... 62

Example for partitioning cells: In the case that the Basic Partition Wizard is used ...................................... 64

Example for partitioning cells: In the case that the Expert Partition Wizard is used .................................... 65

Key management function option............................................................................................................... 71

Concept of automatic encryption key generation ........................................................................................ 74

Sharing data cartridges using a master key................................................................................................. 74

External storage of data cartridges.............................................................................................................. 75

Encryption key setting for each logical library ............................................................................................. 76

Interoperation among LT-series models ...................................................................................................... 77

12

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

List of Figures

Figure 7.1

Figure 7.2

Figure 7.3

Figure 7.4

Figure 7.5

Figure A.1

Figure A.2

Figure A.3

Figure A.4

Figure A.5

Figure A.6

Main screen of Operator Panel .................................................................................................................... 90

Open Magazine screen ................................................................................................................................ 91

Main screen of Remote Panel...................................................................................................................... 92

Open Magazine screen ................................................................................................................................ 92

How to use the Manual Release .................................................................................................................. 93

Latched state of the leader pin (the leader pin is latched)........................................................................ 102

Latched state of the leader pin (the leader pin has been removed).......................................................... 102

Fit state of clips (clips fit correctly) ............................................................................................................ 103

Fit state of clips (clips do not fit correctly (the leader pin is misaligned)) ................................................. 103

Character string on barcode label.............................................................................................................. 105

Barcode label affixing location.................................................................................................................. 107

13

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

List of Tables

Table 2.1

Table 2.2

Table 5.1

Table 5.2

Table 5.3

Table 6.1

Table A.1

Table A.2

Table A.3

Table A.4

Table A.5

Table A.6

Meanings of each LED (LT260 status) ......................................................................................................... 19

Meanings of each LED (power supply unit) ................................................................................................. 29

Top banner elements .................................................................................................................................. 55

Left pane elements ..................................................................................................................................... 56

Center pane elements ................................................................................................................................. 57

An example of a layout for logical libraries ................................................................................................. 66

Tape Cartridge Specifications....................................................................................................................... 98

Tape drive compatibility with data cartridges.............................................................................................. 99

Tape cartridge storage environment ......................................................................................................... 100

Tape cartridge transport environment....................................................................................................... 101

Characters that can be used on barcode labels.......................................................................................... 106

Cartridge type and specified string ............................................................................................................ 106

14

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 1

Preparation

This chapter describes the necessary preparation for installation of the LT260.

This section describes the necessary information, and the devices and cables that should be prepared before you connect the LT260 to a Storage Area Network (SAN) and a LAN for operation management.

1.1

Host Connection

A SAN is a dedicated network for connecting a server (host) to an LT260. A Fibre Channel (FC)/Serial Attached

SCSI (SAS) interface can be used for the host interface. The connection destination may be the server or the switch depending on which connection configuration is used.

The host interface cables that are used for connecting the LT260 to a SAN must be obtained separately. When a switch is used to connect the LT260 to the server, the appropriate switch for the type of host interface that is to be connected must also be prepared separately.

1.2

Connection to LAN for Operation Management

The LT260 must be connected to the LAN for operation management during operation management and system maintenance.

Acquire an IP address for the LT260 beforehand so that a LAN environment can be set up during installation.

In addition, network devices and other items must be prepared so that the LT260 can be connected to a LAN for operation management.

15

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2

Components

This chapter describes the hardware component configurations for the LT260.

All components such as operator panels, magazines, Mailslots, drive modules, robots, library controllers, tape drives, and power supply units are installed in modules.

16

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.1 Module

2.1

Module

Two types of Modules are available for the LT260: a Base Module and an Expansion Module.

Major components are installed in each module. The following figures show various views of the LT260.

■ Front view

Figure 2.1 Base Module front view

1

2

3

4

5 6

1

2

3

4

5

6

Magazine Access Door

Operator Panel

Power Button

LED Panel

Error LED, Amber

Attention LED, Amber

Clean LED, Amber

Ready LED, Green

Unit Identification LED, Blue

USB Port

Mailslot/Magazine Access Door

An expansion module doesn't have Operator Panel, Power Button, LED Panel and USB Port.

17

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.1 Module

■ Rear view

Figure 2.2 Base Module rear view

1 2 3

3

4

1

2

5

5

Power Supplies

Chassis Fan

Library Controller

Half-Height Tape Drive Bays

Module Alignment Mechanism

4

18

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.2 Operator Panel

2.2

Operator Panel

The operator panel is positioned on the front center of the Base Module. It is possible to perform operations such as referencing/setting the library and drive status and opening the Mailslot from the operator panel. By selecting the buttons on the operator panel, operations such as window transition, function selection, and setup value input can be performed.

■ Status LEDs

Status LEDs are mounted on the front panel. Use these LEDs to check the status of the LT260.

Figure 2.3 Status LEDs

1 2 3 4 5

The states of LEDs are listed below.

Table 2.1 Meanings of each LED (LT260 status)

No.

1

2

3

4

5

LED

Unit Identification

LED

Ready LED

Clean LED

Attention LED

Error LED

Blue

Green

Amber

Amber

Amber

Meaning

Blue when activated. The unit identification (UID) LEDs are controlled by the user through the operator panel and remote panel Maintenance >

UID LED Control screen. The UIDs on the operator panel and back panel

UID are activated and deactivated together. The UIDs are helpful for locating the library in a data center.

Green, steady when power is on, blinking with tape Ready drive or library robotic activity.

Amber when a tape drive cleaning operation is recommended.

Amber if the library has detected a condition for which user attention is necessary, but that the library can still perform most operations.

Amber if an unrecoverable tape drive or library error occurs. A corresponding error message is displayed on the operator panel screen.

User intervention is required; the library is not capable of performing some operations.

19

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.3 Magazine

2.3

Magazine

Magazines are used to store tape cartridges for saving user data.

Left and right magazines can hold 40 volumes of tape cartridges (30 volumes can be installed in the right cartridge when using the Mailslot).

Each slot number is described in Figure 2.4

.

Use the remote panel or the operator panel to eject magazines.

For the base and expansion cabinets, the LT260 magazines can store up to 70 cartridges when the Mailslot is enabled. If the Mailslot is disabled, up to 80 cartridges can be stored because the Mailslot can be used as a part of the magazine.

A magazine consists of the following mechanisms:

Figure 2.4 Magazine mechanism

50

2

80

40

41

10

31

50

71

70

MS10

3

1

1

41

61

MS1

1

2

3

Left magazine

Right magazine (Mailslot is disabled)

Right magazine (Mailslot is enabled)

20

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.4 Mailslot

2.4

Mailslot

The Mailslot is a mechanism through which the operator inserts or ejects tape cartridges when the LT260 is being operated.

The Mailslot can be unmounted when unlocked from the Operation Panel or the Remote Panel. Refer to

"3.3.3

Inserting Tape Cartridges" (page 42)

for details.

A Mailslot has a 10-level shelf to store tape cartridges and up to 10 volumes of tape cartridges can be inserted or ejected at a time.

Mailslots are attached to the right magazines for the base and expansion cabinets.

Figure 2.5 Mailslot mounting locations (base cabinet)

1

1 Mailslot

Figure 2.6 Mailslot mechanism

21

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.5 Drive Module

2.5

Drive Module

The drive module is a module unit that contains the drive for recording data and external interface. For installation location of drive modules, refer to

"2.8 Tape Drive Unit" (page 27) . When, for example, a drive fails,

maintenance replacement is carried out in units of drive modules. The drive modules can be replaced without stopping the operation (hot swapping). The host interface supports the Fibre Channel (FC) and the Serial

Attached SCSI (SAS).

Do

CAUTION

Malfunction

Do not pull out the drive module. If necessary to pull out a faulty drive module for replacement, contact your maintenance engineer.

2.5.1

Drive Module Back Panels

This section describes back panels for each drive module.

■ LTO-5 HH SAS

Figure 2.7 Rear view of LTO-5 HH SAS

4

5

6

1

2

3

6 5 1 2

Tape Drive Ethernet Port (not used)

SAS Port A

Tape Drive Power LED (Green)

Fan

Handle

Captive thumbscrews

4 3 6

22

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.5 Drive Module

■ LTO-5 HH FC

Figure 2.8 Rear view of LTO-5 HH FC

3

4

1

2

5

6

6 4 1

Tape Drive Ethernet Port (not used)

FC Port A

Tape Drive Power LED (Green)

Fan

Handle

Captive thumbscrews

5

LTO-6 HH SAS

Figure 2.9 Rear view of LTO-6 HH SAS

2

3 6

5

6

7

3

4

1

2

7 6 1 2 3

Tape Drive Ethernet Port (not used)

SAS Port A

SAS Port B (not used)

Tape Drive Power LED (Green)

Fan

Handle

Captive thumbscrews

5 4 7

23

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.5 Drive Module

■ LTO-6 HH FC

Figure 2.10 Rear view of LTO-6 HH FC

6

7

4

5

1

2

3

7 6 1 5

Tape Drive Ethernet Port (not used)

FC Port A

FC Port B (not used)

Tape Drive Power LED (Green)

Fan

Handle

Captive thumbscrews

2 3 4 7

24

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.6 Robot Assembly

2.6

Robot Assembly

The robot assembly is used for transporting a tape cartridge from slot or Mailslot to slot or drive (refer to

"2.4

Mailslot" (page 21) ).

A faulty robot can be replaced or repaired.

Only maintenance engineer should replace or repair a robot.

Figure 2.11 Overview of the robot assembly

25

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.7 Library Controller

2.7

Library Controller

The library controller is located in the rear upper part of each module.

This part hosts the library controller as well as the main management controllers for the system.

The library controller of the Expansion Modules will not provide LAN ports and a USB port.

Figure 2.12 Module (rear of Base Module)

6

7

4

5

1

2

3

7 6

Module Interconnect (to top)

USB Port (service)

LAN Port (service)

LAN Port (remote panel)

Module Interconnect (to bottom)

Controller Health Status LED

Unit Identifier LED

1

2

3

4

5

26

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.8 Tape Drive Unit

2.8

Tape Drive Unit

Up to 6 half height drives can be installed in the tape drive unit. Power is supplied to the drive with a drive power board.

Figure 2.13 Tape drive unit and drive power board

1

2

1

2

Drive power board (behind chassis fan)

Half-Height Tape Drive Bay

Drive module

For details on the drive module, refer to

"2.5 Drive Module" (page 22) .

27

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.8 Tape Drive Unit

Up to two drive power boards can be mounted for each module. As shown in Figure 2.14

, the right board sup-

plies power to the bottom three half height drives, and the left board supplies power to the top three half height drives.

Figure 2.14 Relationship between the drive power board and the tape drive

28

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 2 Components

2.9 Power Supply Unit (PSU)

2.9

Power Supply Unit (PSU)

The power supply unit distributes the power that is supplied from an external power source to the LT260.

Figure 2.15 Power supply unit (PSU)

1

2

3

Table 2.2 Meanings of each LED (power supply unit)

No.

1

2

3

White

Amber

Green

LED Meaning

AC power connected, but Module Powered Off

Power Supply Fault Condition, such as fan not running, too hot or producing power outside of specification

Module Powered On

Power supply unit (PSU)

Each PSU receives 100VAC – 240VAC. It converts AC power to DC power for the internal component, such as

Backplane, drive power board and library controller.

Each unit can supply power to all of the drives and the robots module.

The LT260 Base Module is equipped with two PSUs as standard, and can operate using one PSU should the other PSU fail.

The Expansion Module has a power supply unit as standard. To double the power supply unit for the

Expansion Module, add a power supply option.

29

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3

Basic Operation

This chapter explains how to perform basic daily operations.

3.1

Powering On/Off

This section explains how to turn on and off the LT260.

Do

CAUTION

Injury or fire hazard

If the LT260 supports multiple power supply units and the associated power cords are connected to a single power strip, high leakage current might flow through the grounding conductor of the power strip.

Be sure to connect the ground conductor before connecting the power cords. If the power cords are not wired directly to a power distribution board, use industrial grade power strips.

30

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.1 Powering On/Off

■ Powering On

Plug the power cables into the power connectors on each PSU and insert power plugs into the power outlets.

Power on the library by pressing the power button on the Base Module; the green light will illuminate. When the library is powered on, it inventories the tape cartridges in the magazines, checks the firmware version on all modules, configures the tape drives, confirms the presence of the existing modules, and searches for any new modules.

Figure 3.1 Power switch (power-on)

1

1 Power Button

31

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.1 Powering On/Off

■ Internal IP Range Selection

The "Internal IP Range Selection" will be displayed in Operator Panel when the LT260 starts for the very first time or if the unit was reset to Manufacturing Defaults / Reset via Operator Panel / Remote Panel.

For internal communication between modules the tape library uses an Ethernet connection with an internal

IP address range. To prevent any conflict between the internal IP address range and the external IP addresses it is required to select the internal IP range before the tape library gets connected to the external Ethernet port.

Figure 3.2 Internal IP Range Selection

Please note: the last section of the IP address is not set because it will be set internally.

Figure 3.3 Internal IP Range Selection - select

32

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.1 Powering On/Off

Figure 3.4 Internal IP Range Selection - Set and Proceed

Power-off method

Power off the library from the operator panel. Depress the power button and hold it for 3 seconds to display a popup window for selecting the park position of the robot assembly. For normal operation, do not select any options, or select "The default parked position". If 10 seconds pass before making a selection "The default parked position" is selected automatically. To relocate or carry the LT260, select "The shipping position" within

10 seconds. If the library does not perform a soft shutdown, depress and hold the power button for 10 seconds.

If "The default parked position" is selected, the robot assembly moves behind the operator panel.

If "The shipping position" is selected, the robot assembly moves underneath the Base Module.

Verify that all host processes are idle.

Before turning off the LT260, make sure that the operation is stopped and that no tape cartridge remains in the drives.

33

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.1 Powering On/Off

Figure 3.5 Power switch (power-off)

1

1 Power Button

Figure 3.6 Window selecting the robot assembly parked position

34

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.1 Powering On/Off

3.1.1

Points to Note when Turning On or Turning Off the LT260

Do Not

CAUTION

Data destruction

Do not ever run backup software while the library power is being turned off or a power-on initialization sequence is in progress. Otherwise, a malfunction may result.

If the library power is turned off while a backup is in progress, the validity of the data being written is not guaranteed. In addition, the tape cartridges to which data has been written might become unusable. If these problems occur, contact the support department of the backup software vendor and take their suggested corrective actions before retrying the backup.

3.1.2

Turning on the Server

If the server power is turned on while the library is initializing, a library identification error might result. Be sure to allow the library to finish its initialization sequence before turning on the server power.

35

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.2 Operator Panel Operation

3.2

Operator Panel Operation

3.2.1

This section describes the screen configuration and the login method of the operator panel.

Using the Library Main Screen

The library main screen is organized into the following regions:

Top Banner

Contains the home button and displays the overall status and information about the library and user. Refer

to "5.2.1 Top Banner Elements" (page 55) .

Left Pane

Displays the library identity and module status. Refer to

"5.2.2 Left Pane Elements" (page 56)

.

Center Pane

Provides access to operate and configure the library and to view additional status information. Refer to

"5.2.3 Center Pane Elements" (page 57) .

Right Pane (Remote Panel only)

Displays a log of recent events.

Figure 3.7 Library main screen

36

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.2 Operator Panel Operation

3.2.2

Logging into the Library

This section explains how to login to the library:

Procedure

1

Display the login screen.

■ Using the operator panel

If the operator panel screen saver is on, tap the screen.

■ Using the remote panel

Open a supported web browser and enter the IP address of the library in the browser’s address bar.

2

Select the User.

Figure 3.8 Login screen

3

If required, enter the Password.

4

Click Login.

The user levels are:

user

No password is required (leave the Password blank unless the user password has been set). The user account provides access to status information, but not configuration, maintenance or operation functions.

administrator

The administrator password is required to login as the administrative user. The same administrator password is used for the remote panel and operator panel. There is not a default administrator password; the administrator password must be set with the operator panel before administrator functions can be used with the remote panel.

The administrative user has access to all functionality except for the log configuration and Service features.

service

Access to this user is by Service personnel only. The service password is set at the factory. The same service password is used for the remote panel and operator panel. Both the administrator and service passwords are required for a service person to login as a Service privilege.

security

In addition to the functions that are available when logged in as the administrative user, the key management function can be set. After the Key Management Function Option is purchased, the setting for the key management function is available.

37

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.2 Operator Panel Operation

By default, the administrator password is unset; all of the digits are null. You must set the administrator password from the operator panel to protect the administrator functions on the operator panel and access the administrator functions on the remote panel.

End of procedure

38

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.3 Loading and Ejecting Cartridges

3.3

Loading and Ejecting Cartridges

3.3.1

This section explains how to insert and eject a data cartridge.

Opening the Mailslot

This section explains how to open the Mailslot:

Procedure

1

From the Operation > Open Mailslot screen, see the status and unlock any enabled Mailslot in the library.

Figure 3.9 Open Mailslot screen

39

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.3 Loading and Ejecting Cartridges

2

To open a Mailslot, click Open for the appropriate Mailslot and then click Submit.

The library will release the lock. You can then pull the Mailslot out of the library to access the Mailslot.

The Mailslot is heavy so take care not to drop it when pulling it out of the library.

Figure 3.10 How to pull the Mailslot

The Mailslot must be pulled out of the library within 30 seconds after releasing the lock. The library will relock the Mailslot after 30 seconds.

When remounting the Mailslot, insert the Mailslot at a right angle to the LT260.

The Mailslot must be enabled before it can be opened.

To enable the Mailslot, refer to "2.5.12 Enabling or Disabling Mailslots" in "Fujitsu Storage ETERNUS

LT260 Tape Library User's Guide -Panel Operation-".

End of procedure

Do Not

WARNING

Hazardous moving parts exist inside this product. Do not insert tools or any portion of your body into the interior of the library through the Mailslot access door.

Do

CAUTION

If the modules are mounted in a higher position, avoid hitting your head on the opened door.

40

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.3 Loading and Ejecting Cartridges

3.3.2

Opening a Magazine

This section explains how to open the magazine.

Procedure

1

From the Operation > Open Magazine screen, unlock library magazines.

Figure 3.11 Open Magazine screen

2

To unlock a magazine, click Open for the magazine and then click Submit.

The library will release the lock. You can then open the door and pull the magazine out of the library to access the slots.

Opening a magazine will take the library off-line.

The magazines will relock after 30 seconds.

CAUTION

End of procedure

Do

If the modules are mounted in a higher position, avoid hitting your head on the opened door.

41

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.3 Loading and Ejecting Cartridges

3.3.3

Inserting Tape Cartridges

This section explains how to insert tape cartridges.

Procedure

1

Insert a tape cartridge into the Mailslot or magazine.

Insert the tape cartridge into the correct direction as shown in Figure 3.12

. When the direction is correct, the barcode label faces the front (direction in which the robot can read). In addition, the reel surface of the cartridge faces downward. The hand section can be moved by hand. When manually inserting a tape cartridge into the slot, insert it such that it has the correct orientation by checking the following points:

The barcode label faces the front (direction in which the robot can read).

The reel surface of the cartridge faces downward.

A barcode label must be affixed to the tape cartridge so that management information can be differentiated for each individual tape cartridge.

Figure 3.12 Tape cartridge insertion direction

Confirm the direction of the symbol ( ) and correctly insert the cartridge.

(This symbol indicates the correct direction.)

2

After inserting the tape cartridge into the Mailslot or the magazine, re-insert the Mailslot or magazine into the LT260.

The LT260 automatically performs inventory operation.

The management information of tape cartridges managed by the LT260 is updated, and the LT260 goes back on-line.

3

Perform the inventory operation of the backup software to update the tape cartridge management information for cartridges held by the backup software.

End of procedure

42

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.3 Loading and Ejecting Cartridges

CAUTION

Do

Damage to the LT260

Never insert a tape cartridge in the wrong direction and never insert an out-ofspec tape cartridge. Otherwise, the robot may be damaged.

The robot may not operate normally if a tape cartridge is inserted into any slot other than the specified one. The insertion location of tape cartridges differs by model.

Do

Malfunction

If a Mailslot containing inserted tape cartridges is positioned with the tape cartridge storage shelves facing downward and the Mailslot is subject to impact, the tape cartridges may fall out of the Mailslot. To prevent this from occurring, do not position the Mailslot with the tape cartridge storage shelves facing downward when carrying the Mailslot.

43

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.4 Cleaning Drives

3.4

Cleaning Drives

The auto-cleaning function and manual cleaning function are available as cleaning functions.

3.4.1

Cleaning Drives Automatically

There are two methods for auto-cleaning; auto-cleaning that is performed by using the LT260 function and auto-cleaning that is requested from the backup software.

Auto-cleaning by LT260

The LT260 performs automatic drive cleaning.

If the "Auto Cleaning" mode in the Configuration Status is enabled, LT260 performs drive cleaning. Use Expert

Partition Wizard to set the "Auto Cleaning" mode. Refer to "2.5.13.2 Using the Expert Partition Wizard" in

"Fujitsu Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-" for details. Drive cleaning is performed when cleaning is determined to be required according to the amount of usage. This function prevents excessive drive cleaning and enables the use of the cleaning cartridges to be optimized by limiting their usage.

Note that this function uses the cleaning cartridges that are stored in the slots of the LT260.

■ Auto-cleaning by backup software

Use the backup software to clean drives periodically. Since the cleaning cartridges that are used by this method are managed by the backup software, the cleaning cartridges must be stored in slots of the LT260.

Also note that using backup software for auto-cleaning runs periodically and may result in some drives being cleaned excessively.

Note that the auto-cleaning function of the backup software and the auto-cleaning function of the LT260 cannot be used together. Select which of these functions to use.

When performing auto-cleaning with NetVault or NetWorker as the backup software, disable the autocleaning function of the LT260.

44

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 3 Basic Operation

3.4 Cleaning Drives

3.4.2

Cleaning Drives Manually

Request the cleaning of drives from the operator panel or the remote panel of the LT260. This method must be performed every time cleaning of the drives is required. In this method, the cleaning cartridges that are stored in the slots of the LT260 are used.

This section explains how to clean the tape drive.

Procedure

1

From the Operation > Clean Drive screen, initiate a drive cleaning operation.

Figure 3.13 Clean Drive screen

2

Select a cleaning cartridge from the Source Elements list.

The library uses the barcode label to identify cleaning cartridges.

If no cleaning cartridges are available, load one into a Mailslot or slot.

3

Select the tape drive to be cleaned from the Destination Elements list.

Tape drives currently containing a cartridge are not listed. To clean a tape drive not listed, move the cartridge out of the drive.

4

Click Submit.

End of procedure

45

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 4

Default Setting

This chapter explains how to make the minimum settings required during installation of the LT260.

This chapter explains how to make settings using the operator panel, but the same settings can also be made from the remote panel. For details on this setting method, refer to "FUJITSU Storage ETERNUS LT260 Tape

Library User's Guide -Panel Operation-".

For information on the screen configuration and the login method of the operator panel, refer to

"5.2 Operator

Panel and Remote Panel" (page 54)

.

■ Configuration menu

Use the Configuration menu to set library information. To open the Configuration menu, select Configuration in the main area of the menu window.

Figure 4.1 Selecting Configuration

46

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 4 Default Setting

4.1 Network Settings

4.1

Network Settings

The LT260 has a LAN (TCP/IP protocol) communication function.

Remote panel function

You can reference or set up the library or drive in the Web browser.

E-mailing function

If the library or drive detects a hardware error, fault information is reported by e-mail.

For the settings of the e-mailing function, refer to "5.3 Configuring Event Notification Parameters" (page

58)

.

To use these functions, network information must be set up. The following describes the procedure for setting up the network information:

Procedure

1

From the Configuration > Network screen, configure the library network settings.

Figure 4.2 Network setup window

47

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 4 Default Setting

4.1 Network Settings

2

Navigate to the Configuration > Network screen.

3

Configure or update the Host Name and Domain Name.

The remote panel URL is <Host Name>.<Domain Name>.

4

Select the internet protocol to use for the library.

5

Configure the settings for the selected internet protocol.

To have the library obtain an internet address from a DHCP server, select the DHCP or Stateless method.

6

Click Submit.

End of procedure

48

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 4 Default Setting

4.2 Configuring the Date and Time Format

4.2

Configuring the Date and Time Format

To configure date and time format parameters and to use an SNTP server, from the Configuration area, navigate to the System > Date and Time Format screen.

The library does not adjust its time for daylight saving time; the time must be adjusted manually.

4.2.1

Setting the Time Zone

This section describes how to set the time zone.

Procedure

1

Click Time Zone.

A list of continents, countries, and regions is displayed. When an item proceeded with '>', for example

> US, is selected, a submenu is displayed in the next column.

Figure 4.3 Time Zone screen

2

Expand the time zone list, as necessary, until a location with the appropriate time zone is visible.

3

Select a location with the appropriate time zone.

4

Click Submit.

End of procedure

49

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 4 Default Setting

4.2 Configuring the Date and Time Format

4.2.2

Setting the Date and Time Format

This section describes how to set the date and time formats.

Procedure

1

Click Date/Time Format.

Figure 4.4 Date/Time Format screen

2

Select a time format.

3

Select a date format:

For example, July 30, 2013 is displayed as:

DD.MM.YYYY - 30.07.2013

MM/DD/YYYY - 07/30/2013

YYYY-MM-DD - 2013-07-30

4

Click Submit.

End of procedure

50

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 4 Default Setting

4.2 Configuring the Date and Time Format

4.2.3

Setting the Date and Time

This section describes how to set the date and time.

Procedure

1

Click Set Date/Time.

Figure 4.5 Set Date/Time screen

2

Enter time and date information.

Manual Input:

Enter time and date information directly.

Automatic Input:

Click Now. The time and date information is entered automatically by the synchronization to the computer running the remote panel.

3

Click Submit.

End of procedure

51

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 4 Default Setting

4.2 Configuring the Date and Time Format

4.2.4

Enabling Simple Network Time Protocol (SNTP) Synchronization

The library must have network access to an SNTP server.

This section describes how to enable the SNTP synchronization.

Procedure

1

Click SNTP.

Figure 4.6 SNTP screen

2

Click SNTP Enabled.

3

Enter the SNTP server address.

4

Click Submit.

End of procedure

52

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 4 Default Setting

4.3 Configuring Passwords for User Accounts

4.3

Configuring Passwords for User Accounts

From the Configuration > User Accounts screen you can set the password for the user, administrator, or security accounts.

user

The user account allows access to library status information and does not allow access to configuration, maintenance, or operation features. The initial password is "std00001".

Setting a user password restricts access to status information to only those who know the user password.

administrator

Setting an administrator password provides access to the administrator functions with the remote panel or operator panel, and restricts access to administrator functions to only those who know the administrator password. The initial password is "adm00001".

security

In addition to the functions that are available when logged in as the administrative user, the key management function can be set. After the Key Management Function Option is purchased, the setting for the key management function is available. The initial password is "security".

Until this password is changed, all administrator functions can be used without any restrictions from the operator panel. Note that access from the remote panel is not allowed in this case. After changing the security password, the password can be changed from both the operator panel and the remote panel.

Figure 4.7 User Accounts window

Select the user and then enter the new password twice. The password must contain 8-16 characters, which can include upper and lower case letters, numbers, and special characters.

■ Restricted remote panel login

The administrator has the possibility to set login restrictions for administrator and security login. If restriction mode is enabled the administrator and the security are not allowed to login via remote panel.

The administrator has to disable the restriction mode by logging into the operator panel.

Only the administrator is allowed to set and reset the restricted remote panel login.

Allow magazine and Mailslot access

The administrator can give the user the right to have access to Mailslot and/or magazines by setting the appropriate checkbox.

53

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 5

Monitoring the LT260 Status

This chapter explains how to check the LT260 status and what information is reported.

5.1

Status LEDs

LT260 status can be checked using the status LEDs on the front of the cabinet.

For details, refer to "Status LEDs" (page 19) in "2.2 Operator Panel" (page 19) .

5.2

Operator Panel and Remote Panel

The main screen is organized into the following regions:

Top Banner

Contains the home button and displays the overall status and information about the library and user.

Left Pane

Displays the library identity and module status.

Center Pane

Provides access to operate and configure the library and to view additional status information.

Right Pane (Remote panel only)

Displays a log of recent events

54

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 5 Monitoring the LT260 Status

5.2 Operator Panel and Remote Panel

Figure 5.1 Main screen

5.2.1

Top Banner Elements

Table 5.1 Top banner elements

Display item

Home icon

Library Health

Status

Library Time & Date

User

Logout

?

Description

Returns to the main screen.

An icon indicating the overall health status of the library

Status OK icon indicates that all library components are fully operational and that no user intervention is required.

Status Warning icon indicates that user attention is necessary, but that the library can still perform most operations. Click the icon to display the event ticket log.

Status Error icon indicates that user intervention is required and the library is not capable of performing some operations. Click the icon to display the event ticket log.

The status of the library robotic

Idle

Moving

Scanning

Offline

The library robotic is ready to perform an action.

The library robotic is moving a cartridge.

The library robotic is performing an inventory of cartridges.

The library robotic has been taken off line by the library.

Helpful when analyzing event logs and support tickets, and might be needed when contacting support.

The user account for this session.

Logs out of this session.

Accesses online help.

55

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 5 Monitoring the LT260 Status

5.2 Operator Panel and Remote Panel

5.2.2

Left Pane Elements

Table 5.2 Left pane elements

Display item

Library Status

Module Status Overviews

Description

Overall library confirmation and status

Serial #

Hostname

Network

Configuration

The base library serial number

The library hostname

The IP version (IPv4 or IPv6) and IP address

Firmware The library firmware version

A summary of each module’s configuration and health.

Click or tap the module status area to select the module.

Module Health

Icon

Status OK icon indicates that the module and each of its components are fully operational and that no user intervention is required.

Module

Number

Drive Status

Status Warning icon indicates that user attention is necessary, but that the library can still perform most operations.

Status Error icon indicates that user intervention is required and the module is not capable of performing some operations.

Modules are numbered based on their location in the physical library.

The bottom module is Module 1.

The base library module is annotated with (Base).

The number of drives installed in the module and the health of each drive. Click or tap on the drive to display drive configuration and status information in the center pane.

Black square A black square indicates that the drive is fully operational and that no user intervention is required.

Yellow square

Red square

A yellow square indicates that user attention is necessary, but that the drive can still perform most operations.

A red square indicates that user intervention is required or the drive is not capable of performing some operations.

The number of cartridge slots available and the number in use.

Magazine Slot

Usage

Drive Operation

Status

The current drive activity for each drive in the module. The drive operation status is only displayed for the selected module.

Write

Read

Idle

The drive is performing a write operation.

The drive is performing a read operation.

A cartridge is in the drive but the drive is not performing an operation.

Empty

Encryp

The drive is empty.

The drive is writing encrypted data.

56

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 5 Monitoring the LT260 Status

5.2 Operator Panel and Remote Panel

5.2.3

Center Pane Elements

Table 5.3 Center pane elements

Display item

Open Mailslot

Open Magazine

Configuration

Maintenance

Operation

Status

Description

(Administrative user only)

Click or tap to unlock the Mailslot on the selected module. Mailslots must be enabled before the slots can be used as Mailslots. Refer to “2.5.12 Enabling or Disabling

Mailslots” in "Fujitsu Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

(Administrative user only)

Click or tap to unlock a magazine in the selected module. Only one magazine in the

library can be open at a time. Refer to "3.3.2 Opening a Magazine" (page 41) .

(Administrative user only)

Click or tap to configure the library. Refer to “2.5 Configuring the Library” in "Fujitsu

Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

(Administrative user only)

Click or tap to access maintenance functions. Refer to “2.6 Maintaining the Library” in "Fujitsu Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

(Administrative user only)

Click or tap to access operation functions. Refer to “2.7 Operating the Library” in

"Fujitsu Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

Click or tap to access status information. Refer to “2.8 Viewing Status Information” in

"Fujitsu Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

57

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 5 Monitoring the LT260 Status

5.3 Configuring Event Notification Parameters

5.3

Configuring Event Notification Parameters

From the Configuration > Network Management > SMTP screen you can enable SMTP (Simple Mail Transfer

Protocol) functionality and configure e-mail notification of library events. The library must have network access to an SMTP server.

Figure 5.2 SMTP screen

SMTP Enabled

Check to enable SMTP. When checked, the remaining configurations are active.

Notification Level

The types of events for which the library should send e-mail:

-

Inactive

No events are sent.

-

Critical

Only critical events are sent.

-

+ Warnings

Only critical and warning events are sent.

-

+ Configuration

Only critical, warning, and configuration events are sent.

-

+ Information

All events are sent.

SMTP Server

Hostname or IP address of the SMTP server

58

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 5 Monitoring the LT260 Status

5.3 Configuring Event Notification Parameters

Security

Security protocol for accessing the SMTP server:

-

None

-

SSL

-

TLS

SMTP Port

SMTP server port. The default port for the selected protocol will be selected. You can choose one of the default ports or configure a custom port.

To Email Address

The address to receive the reported events (for example [email protected]). Only one email address can be configured.

Mailer Name

Name of the sender of the e-mail

Email Subject

Subject line for the e-mail message

Emailer Address

Return address to use for the e-mail message

Authentication Required

When checked, a username and password are required to access the SMTP server.

Username

User account for logging into the SMTP server when authentication is required.

Password

Password associated with the Username when authentication is required.

59

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 5 Monitoring the LT260 Status

5.4 Fault Monitoring (SNMP Report Function)

5.4

Fault Monitoring (SNMP Report Function)

The SNMP report function can be used to link the LT260 to a hardware management system that is connected to a network.

The SNMP report function uses the SNMP protocol to transmit device information obtained via MIB and error information obtained via TRAP from the SNMP agent incorporated into the LT260 to the management software.

This enables centralized management of the LT260 at one location, as is the case with other network devices.

For details on the SNMP TRAP list, refer to "Appendix A Event List" in "FUJITSU Storage ETERNUS LT260 Tape

Library Overview".

The LT260 supports SNMP v1, v2, and v3.

Figure 5.3 SNMP function

Monitoring screen

LT260

Device information

LAN (SNMP)

SNMP agent

Error information

Management server

MIB / TRAP communication

Settings related to the SNMP agent can be made from the remote panel.

Download the LT260 MIB file from the following website.

http://www.fujitsu.com/global/support/products/computing/storage/download/index.html#id_lt

60

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6

Function Expansion Option

This chapter explains product options that can be added as required after system operation starts.

6.1

License Partitioning Option (Logical Library Function)

A logical library is a function that logically partitions the robots, slots, and tape drives of a tape library to make it seem as if there are up to 20 tape libraries. By using the logical library, a single LT260 can be physically shared from different platforms and backup software.

For the LT260, a single tape library can seem to have up to 20 tape libraries.

To use the logical library function, a license for the License Partitioning Option is necessary.

61

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

Figure 6.1 Direct connection (FC-AL connection, a multiple server connection, a shared library, and tape drives that are not shared)

Server Server

Backup software Backup software

Controller

LT260

FC cable

Libraries that are on physical partitions are hereinafter called "physical libraries" and libraries that are on logical partitions are hereinafter called "logical libraries".

62

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

6.1.1

Function Overview

License Partitioning Option is valid for several UNIX / PC servers to use the Library as a shared device.

As a result, decreasing the installation space, uniform management of the tapes, and operation cost reduction can be achieved.

Take special care when changing configurations after logical libraries are created because removing tape cartridges and changing backup software definitions may be required.

If the logical library design (such as the number of slots) is changed, the backup software license may be affected. Refer to handbooks from each ISV before changing.

To use the logical libraries, an additional option is necessary.

Make sure to design the logical library configuration before creating logical libraries.

Do Not

WARNING

Malfunction

After defining the LT260 configuration in the backup software, the logical library configuration must not be changed. Changing the configuration may cause unexpected behavior of the backup software.

6.1.2

Hardware Configuration

This function logically partitions the slots, tape drives, mail slots to make it seem as if there are multiple tape libraries.

■ Number of Logical Libraries

By using the License Partitioning Option, a single tape library can seem to have up to 20 logical libraries.

■ Assigning Slots

Five slots are assigned to each partition.

The following two methods are available for assigning slots.

Basic Partition Wizard

You specify the number of partitions and the wizard removes the current partition configuration and assigns the drives and storage slots as evenly as possible to the partitions.

Expert Partition Wizard

You add or remove partitions from the current partitions configuration. Use the Expert Partition Wizard to adjust resource (slots and drives) assignments for existing partitions or those created with the Basic

Partition Wizard.

Refer to "6.1.3 Designing Logical Libraries" (page 66) for details about operations.

63

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

To re-assign a larger number of resources than the assigned number of cells after setting the partition, tape cartridges in the cell that is to be added by re-assignment must be removed from the library to prevent the tape cartridge from being assigned to another logical library.

By preparing free slots by using the Expert menu, a new logical library can be added.

Figure 6.2 Example for partitioning cells: In the case that the Basic Partition Wizard is used

Partition

Partition1

Partition2

Slots

75

75

Mailslot

5

5

Drives

2

2

Conditions when configuring:

-

One Base Module and one Expansion Module

-

The Mailslot is available only for the Base Module

-

Four drives are mounted in the Base Module

64

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

Figure 6.3 Example for partitioning cells: In the case that the Expert Partition Wizard is used

Partition

Partition1

Partition2

Slots

50

100

Mailslot

0

10

Drives

2

2

Conditions when configuring:

-

One Base Module and one Expansion Module

-

The Mailslot is available only for the Base Module

-

Four drives are mounted in the Base Module

■ Assigning Drives

At least one drive must be assigned to a logical library.

Although up to 42 drives can be mounted, the maximum number of logical library partitions is 20.

■ Using Mailslots

Each Mailslot can be assigned to different logical libraries. One Mailslot has 10 slots. Take special care when assigning Mailslots to logical libraries.

To insert or eject tape cartridges from Mailslots by using backup software, operator panel, or remote panel, assigning Mailslots to logical libraries with these panels.

Changing the backup software setting is not required when the assigning of Mailslots is changed.

Note that the LT260 does not have multiple accounts for each logical library.

65

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

6.1.3

Designing Logical Libraries

To use the logical libraries, designing how to assign resources in a single library (slots and drives) to logical libraries is required in advance.

Determining the number of logical libraries

Determine the number of logical library partitions that is to be created from the physical library. Up to 20 logical libraries can be created.

Determining the name of logical libraries

After determining the number of logical libraries, decide the logical library name to manage logical libraries. Specify the logical library name as "Partition Name" in the LT260.

Specify the logical library name with up to 16 alphanumeric characters.

Determining the number of stored cartridges (slots)

Determine the number of slots to be assigned for each logical library in units of 5.

Determining Mailslots

Determine the number of Mailslots to be assigned for each logical library in units of 1.

Determining auto-cleaning

Select whether to enable or disable the auto-cleaning function for each logical library.

Note that one drive cannot be assigned to multiple logical libraries.

Table 6.1 An example of a layout for logical libraries

Physical library (*1)

Connection server

Logical library name

(Partition Name)

Number of assigned slots

(Partition Slots)

-

Number of assigned Mailslots

(Partition Mailslots)

Number of drives

(Drive)

Auto Clean

150

Slot (1.1-1.70)

Slot (2.1-2.80)

10

Mailslot (1.71-1.80)

4

Drive (1-4)

-

*1: Conditions when configuring:

One Base Module and one Expansion Module

The Mailslot is available only for the Base Module

Four drives are mounted in the Base Module

Logical library 1

Windows server

Partition_1

50

Slot (1.1-1.50)

0

2

Drive1, Drive2

Disable

Logical library 2

UNIX server

Partition_2

100

Slot (1.51-1.70)

Slot (2.1-2.80)

10

Mailslot (1.71-1.80)

2

Drive3, Drive4

Enable

66

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

6.1.4

Configuring Logical Libraries

After designing of the logical library completes, actually create the logical library.

6.1.4.1

Configuring Library Partitions

This operation is performed with the remote panel.

The LT260 has less-restricted adaptable partitioning methods.

Basic Partition Wizard

You specify the number of partitions and the wizard removes the current partition configuration and assigns the drives and storage slots as evenly as possible to the partitions. Any extra drives or slots are assigned to the first partition.

Expert Partition Wizard

You add or remove partitions from the current partitions configuration and then edit each partition configuration to add or remove library resources.

Use the Expert Partition Wizard to configure partitions that will have different resources or to adjust resource assignments for existing partitions or those created with the Basic Partition Wizard. Moreover, you can enable or disable the drive auto cleaning function on each partition.

For details about the operator panel and the remote panel, refer to "2.5.13 Configuring Library Partitions" in

"Fujitsu Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

6.1.4.2

Using the Basic Partition Wizard

Procedure

1

Move to the Configuration > Partition screen and click Basic Wizard.

The Basic Partition Wizard appears.

The Information screen displays the existing partitions, which will be deleted by the wizard.

2

Click Proceed.

3

Click Next.

4

The Create Partition Scheme screen displays the number of slots, Mailslots, tape drives, and maximum available partitions for the library.

If you want to enable or disable the Mailslots, Cancel out of the wizard and update the Mailslot configuration before configuring partitioning.

5

Select the number of partitions.

67

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

6

Select the number of barcode characters reported to the host application.

This option provides interchange compatibility with libraries with more limited barcode reading capabilities. The maximum length is 15 and the default is 8. This configuration will apply to all partitions.

The industry standard length for LTO barcode labels is eight characters. Barcode labels longer than eight characters might be scanned incorrectly, particularly if they are not high quality labels.

7

Select whether to report the barcode characters from the left or right end of the barcode label to the host application when reporting fewer than the maximum number of characters.

For example, when reporting only six characters of the barcode label 12345678, if alignment is left, the device will report 123456. If alignment is right, the device will report 345678. The default is left.

8

Click the check box of Auto Clean if you enable the drive auto cleaning function.

9

Click Next.

10

The Finish Configuration screen displays the proposed allocation of library resources into partitions.

■ To update the configuration, click Back.

■ To accept the wizard configure partition as shown, click Finish.

After the wizard reconfigures the partition, the library will come on line automatically.

■ To exit the wizard, click Cancel or Exit.

End of procedure

You can use the Expert Partition Wizard to adjust the allocation of resources after creating the partitions with the Basic Partition Wizard. Moreover, you can enable or disable the drive auto cleaning function on each partitions.

68

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

6.1.4.3

Using the Expert Partition Wizard

Use the wizard to configure one partition at a time.

If you want to enable or disable the Mailslots, Cancel out of the wizard and update the Mailslot configuration before configuring partitioning.

Procedure

1

Move to the Configuration > Partition screen and click Expert Wizard.

The Expert Partition Wizard appears.

In the Create Partition Scheme screen, the current partitions (if they exist) as well as free resources are displayed.

2

To add a partition, click Add.

The Add button will only be active if there are available resources. If there are no available resources, either edit a partition and release resources from it or remove a partition that contains extra resources.

3

Click Next.

4

Enter a name for the partition.

5

Select the number of barcode characters reported to the host application.

This option provides interchange compatibility with libraries with more limited barcode reading capabilities. The maximum length is 15 and the default is 8. This configuration will apply to all partitions.

The industry standard length for LTO barcode labels is eight characters. Barcode labels longer than eight characters might be scanned incorrectly, particularly if they are not high quality labels.

6

Select whether to report the barcode characters from the left or right end of the barcode label to the host application when reporting fewer than the maximum number of characters.

For example, when reporting only six characters of the barcode label 12345678, if alignment is left, the device will report 123456. If alignment is right, the device will report 345678. The default is left.

7

Click the check box of Auto Clean if you enable the drive auto cleaning function.

8

Click Next.

69

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.1 License Partitioning Option (Logical Library Function)

9

In the Assign Storage Slots screen, use the >> and << buttons to assign slots to the new partition and then click Next.

10

In the Assign Mail Slots screen, use the >> and << buttons to assign Mailslots to the new partition and then click Next.

Individual Mailslot elements cannot be shared between partitions. Importing or exporting cartridges in a partition without an assigned Mailslot will require magazine access. Opening a magazine will take the library off-line.

11

In the Assign Drives screen, use the >> and << buttons to assign drives to the new partition and then click Next.

12

If the partition has multiple tape drives, select the drive that will host the SCSI communication for the partition and then click Next.

The lowest numbered drive in the partition is the default.

13

Verify the partition configuration and then click Finish.

After the wizard reconfigures the partition, the library will come on-line automatically.

End of procedure

70

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.2 Key Management Function Option

6.2

Key Management Function Option

6.2.1

This section explains the key management function option.

Overview

The key management function option allows the use of the encryption function provided by LTO Ultrium 5 and

LTO Ultrium 6 tape drives to manage encryption keys on the tape library.

Figure 6.4

shows the concept of this option.

Figure 6.4 Key management function option

Remote Panel

Encryption setting

(required only during installation)

Tape library

Key management function option

Key management database

Master key

Ultrium 6 tape drive

Encryption key

Encryp ted dat a

Plain te xt

Backup server

For this option, when performing an encryption setting from the remote panel on the LT260, a master key is assigned. The tape library automatically generates an encryption key for each data cartridge based on the master key and stores the encryption key information in a database within the LT260.

After this, each time the backup server commands data backup, the LT260 automatically assigns an encryption key for the specified data cartridge, encrypts the data (plain text) and stores the result. This encryption process is invisible to users.

71

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.2 Key Management Function Option

The following tape drives and tape cartridges are required to use the key management function option:

LTO Ultrium 5 (G5) tape drives or LTO Ultrium 6 (G6) tape drives

LTO Ultrium 4 (G4) tape cartridges, LTO Ultrium 5 (G5) tape cartridges, or LTO Ultrium 6 (G6) tape cartridges

For other required optional products, refer to "FUJITSU Storage ETERNUS LT260 Tape Library Product List". For more details about tape cartridges, refer to

"A.1 Ultrium Tape Cartridge" (page 98) .

To use the encryption key management function, purchasing the key management function option is required.

6.2.2

Features of the Key Management Function Option

The key management function option has the following features:

The key management function option can be used independently of the OS and backup software because the LT260 automatically performs encryption operations. This allows a secure backup system to be easily constructed (*1).

Encryption keys are assigned to tape libraries from the Web browser terminal. This means that the tape library administrators can maintain security without intervention by backup operators.

When a single key (master key) is assigned to a tape library, an encryption key is automatically assigned to each data cartridge within the tape library. This means that the administrator does not need to manage the encryption keys of each data cartridge.

The LT220, LT230, LT250, LT260, LT270, and LT270 S2 in the ETERNUS tape library series have compatible master keys (*2), so setting a common master key for these tape libraries facilitates data sharing or data migration of encrypted tape cartridge data between the tape libraries.

To share data among multiple tape libraries, Fujitsu recommends operation with a common master key. If a disaster occurs, however, it might be necessary to read data from a data cartridge stored at an external site using a tape library assigned a different master key. For this purpose, you can export encryption keys in advance using the encryption key export/import function.

*1: This encryption function cannot be used together with the encryption function of the backup software.

*2: The LT20, LT40, LT60, LT200, and LT210 do not support the encryption key management function. Note that sales of the LT220, LT230, LT250, and LT270 tape libraries have been discontinued.

72

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.2 Key Management Function Option

6.2.3

Types of Key

There are two types of encryption keys; a master key that is required for each LT260 and an encryption key that is assigned for each tape cartridge in the tape library.

■ Master key

The master key is a key assigned to each tape library.

You must assign a master key before using the key management function option.

The functions of a master key are listed below.

The master key is used to automatically create encryption keys for individual data cartridges (*1).

The same master key can be assigned to multiple tape libraries. A data cartridge that stores encrypted data can be shared between multiple tape libraries by setting the same master key for these tape libraries.

The master key can be set by the administrator of the tape library.

*1: Since automatically generated master keys are managed by the tape library alone, their values are no visible to users.

The two methods of creating a master key are as follows: automatic generation by the LT260 and creation by the user using arbitrary characters.

If you choose automatic generation, a master key is created based on information that is specific to the tape library. The same master key as already assigned to another tape library is never created. Master keys, once created, cannot be restored even by the manufacturer or maintenance engineer.

Although the master key is stored redundantly in the database of the tape library, it may be lost in the rare event that the tape library fails. Because the encrypted data will cease to be readable in such a case, be sure to download the master key (to a binary file) and keep it in a safe place.

■ Encryption key

An encryption key is a key uniquely assigned to each data cartridge.

Encryption keys are automatically generated based on the master key and the data that is unique to each data cartridge. This assures that different data cartridges never have the same encryption key.

If the same master key and the same tape cartridge are used in different tape libraries, the tape libraries will generate the same encryption key for the cartridge.

Each data cartridge can be assigned only one encryption key.

In normal operation, the tape library performs encryption key operations automatically, without requiring any operations by the user.

The encryption key export/import function can be used to export or import only an encryption key (a password and encrypted binary file) for data sharing between tape libraries with different master keys.

However, note that if the encryption key is lost, the data can no longer be restored.

To share data among multiple tape libraries, Fujitsu recommends operation with a common master key.

73

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.2 Key Management Function Option

Figure 6.5 Concept of automatic encryption key generation

Operator

Setup

Key management database

Master key

Encryption key 0

Encryption key 1

Encryption key 2

No encryption

Tape cartridges

Encryption 0

Encryption 1

Encryption 2

Information specific to each tape cartridge

6.2.4

Operational Examples

Data encryption by the key management function option does not affect normal operation.

This section provides some examples of using the key management function option, including storage of an encrypted data cartridge at another site and data sharing among multiple tape libraries.

Data sharing between centers

Assigning the same master key for multiple tape libraries installed at the same center or separate centers enables these tape libraries to share data cartridges with encryption keys hidden from view.

Figure 6.6 Sharing data cartridges using a master key

Backup center

Main center

Master key A

Master key A

Only t ape cartr idges ar e transport ed

74

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.2 Key Management Function Option

■ Encryption of data on a data cartridges stored at an external location

For disaster recovery, encrypted data cartridges can be stored at an external location, such as an external warehouse, and, when needed, brought back to read the data on them. Even if a data cartridge in storage is lost or stolen, the encryption can prevent data leakage.

Once a data cartridge in storage is inserted into its original tape library or one with the same master key, the data can be read from the tape library without setting the key again.

To read the data on a data cartridge, its exported encryption key can be imported even to a tape library having a different master key, such as in the event of a disaster.

Figure 6.7 External storage of data cartridges

Main center

Master key A

Encryption key

Backup center

Master key A

Encryption key

75

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.2 Key Management Function Option

■ Encryption key setting for each logical library

When using the logical library configuration, individual master key assignments and encryption/non-encryption can be specified for each logical library.

Figure 6.8 Encryption key setting for each logical library

Master key Lib #3

Lib #2

Master key Lib #1

Lib #0

Encrypted

Unencrypted

76

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 6 Function Expansion Option

6.2 Key Management Function Option

■ Interoperation among LT-series models

The ETERNUS LT220, LT230, LT250, LT260, LT270, and LT270 S2 tape libraries share compatible master keys and encryption keys, so keys and encrypted data cartridges can be shared among the LT-series tape libraries.

Setting a common master key for these tape libraries facilitates data sharing or data migration between the tape libraries with the keys hidden from view.

Do

CAUTION

The key management function option does not support interoperability with data cartridges encrypted by the encryption function of tape libraries, software, or other products manufactured by other companies. Refer to

"A.2 Tape drive compatibility with data cartridges" (page 99) for details.

Figure 6.9 Interoperation among LT-series models

LT270 (*1)

LT260

LT270 S2

LT250 (*1)

6.2.5

LT230 (*1)

LT220 (*1)

*1: Sales of the LT220, LT230, LT250, and LT270 have been discontinued.

Connectivity with Backup Software

On a system using the encryption key management function, Fujitsu recommends using verified backup software.

Make sure to disable the native encryption function of the backup software so that this software supports the

Ultrium 5 and Ultrium 6 tape drive encryption function.

77

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7

Troubleshooting

This chapter explains troubleshooting.

This library is designed to operate when installed in a rack using the rack rail kit. Operating the library without installing it in the rails, such as on a table or rack shelf, could result in library errors. Placing any weight on top of the library might also cause errors.

7.1

Fibre Channel Connection Problems

Use the Status> Drive Status screen to check the link connection for your tape drive.

If the screen shows Logged Out:

Check that the Fibre speed is set to Automatic or that the correct Fibre speed is selected. If you are unsure of the speed of the HBA or switch that the drive is connected to, try Automatic.

Check that the correct port type, fabric or loop, is selected. Loop requires additional configuration. If you are unsure of the correct port type, try Automatic.

If the screen shows No Link, the Speed Status is "-" and the Link LED on the back of the drive is off:

The speed is probably set incorrectly. Try setting the speed to Automatic. If there are still issues, change the port type to Auto Detect.

■ If the screen shows No Light:

The cable is not plugged in correctly. Check that it is connected correctly to Port A of the tape drive.

The cable is damaged. FC cables are delicate. If the cable has been bent or twisted sharply, it might be broken and must be replaced.

■ If the screen shows ALPA Conflict:

There might be a conflict with the ALPA address on Loop ports. Select Soft for the Loop mode to allow the system to select an available address each time the tape drive connects to the FC fabric. If your server configuration does not support changing addresses, try using the Hard Auto-Select option for the Loop mode.

This allows the system to select an available address when it first connects, and then retain that address for future connections.

78

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.2 Detection Problems after Installing a SAS Drive

7.2

Detection Problems after Installing a SAS Drive

Problems encountered after installation are often caused by improper SAS cable connections, application software configuration errors, or an incorrectly configured operating system. If the application software or operating system does not communicate with the library after installation, determine the extent of the detection problem:

Does the application software detect the tape drive?

Does the application software detect the library?

Does the operating system detect the tape drive?

Does the operating system detect the library?

Does the operating system detect the library, but list it as a generic device?

Based on the extent of the detection problem, check the following:

■ If neither the application software nor operating system detects the tape drive, or they do not detect both the tape drive and the library:

Verify that all SAS cables are securely connected on both ends. If the mini-SAS connectors that connect to the tape drive and some HBAs will not plug in, check the key. The mini-SAS connector on the tape drive is keyed at location four, which is the standard location for end devices. If the connector on the cable is keyed in a different location, not only will the connector not plug in, but the cable probably will not work.

Check the length and integrity of your SAS cabling. For reliable operation, do not use a SAS cable longer than six meters. Do not use a cable adapter or converters between the HBA and the library.

Check the SAS connectors for damage or debris.

Verify that your HBA is supported by the host computer and qualified with the library.

Verify that your HBA has the latest firmware.

■ If the application software or operating system detects the tape drive, but not the library:

Verify that multiple LUN support is enabled on the HBA. The library uses two Logical Unit Numbers (LUNs) to control the tape drive (LUN 0) and robotic (LUN 1). The library requires an HBA with multiple LUN support and multiple LUN support must be enabled on the host computer. When multiple LUN support is not enabled, the host computer can see the tape drive, but not the library.

Many RAID or array controllers do not provide multiple LUN support.

■ If the application software or operating system does not detect any devices on the HBA:

Verify that the SAS host adapter is installed correctly. Refer to the manual that came with your host adapter for installation and troubleshooting instructions. Pay particular attention to any steps describing configuration settings. Make sure that the host adapter is properly seated in the motherboard slot and the operating system correctly detects the host adapter.

Verify that the proper device driver is installed for the SAS host adapter.

79

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.2 Detection Problems after Installing a SAS Drive

■ If the library is detected by the operating system, but not by the application software:

Refer to the documentation included with your backup application for instructions on how to verify proper installation. Some backup software packages require an additional module to communicate with the robotics.

■ If the library is detected by the operating system, but is listed as an unknown or generic device:

Make sure that the proper device driver, if applicable, is installed for the device. Check your software provider's website for the latest drivers and patches.

Many backup applications use their own drivers. Before installing a driver, make sure it is not in conflict with the application software.

If you continue to have problems with a SAS library, check the following:

-

Ensure that the library is compatible with the SAS host adapter and backup application you plan to use.

-

Verify that your HBA is supported by the host computer and qualified with the library.

-

Ensure you are using a compatible, high-quality cable.

80

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.3 Operation Problems

7.3

Operation Problems

7.3.1

This section describes problems that may occur during operation and how to resolve them.

Power Problems

■ Device does not power on.

Perform the following procedure:

Procedure

1

Check all power cord connections.

2

Check the LEDs on the power supplies.

3

Make sure the power button on the front panel has been pressed, and the green Ready LED is lit.

4

Make sure the outlet has power. Try another working outlet.

5

Replace the power cord.

End of procedure

No message appears on the operator panel display.

Perform the following procedure:

Procedure

1

Check all power cord connections.

2

Check the LEDs on the power supplies.

3

Make sure the power button on the front panel has been pressed, and the green Ready LED is lit.

4

Make sure the outlet has power. Try another working outlet.

End of procedure

81

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.3 Operation Problems

7.3.2

Failure/Attention Indications Displayed on the Operator Panel

7.3.3

■ The operator panel displays a warning or error icon.

Tap the icon to see more information about the event on the operator panel.

Tape Movement Problems

■ Tape stuck in drive.

Try the following steps, in this order, to remove the stuck tape.

The tape drive must rewind the tape before ejecting it. This can take as long as five minutes, depending on how much tape must be rewound. Once the tape is rewound, the eject cycle will take fewer than 16 seconds.

The Ready light flashes while the tape rewinds. Wait for the tape to finish rewinding before attempting another operation.

Procedure

1

Attempt to unload the tape from your backup software.

2

Shut down the backup software and stop the operating system's removable storage services.

From the Operation > Move Media screen, attempt to unload or move the tape to a slot.

3

Power down the library, disconnect the cable from the drive, power up the library, and wait until the tape drive is idle or ready. From the Operation > Move Media screen, attempt to unload or move the tape to a slot.

4

From the Operation > Force Drive Media Eject screen, attempt a force eject or emergency unload operation.

End of procedure

Inspect the tape cartridge that was stuck. Damage or misplaced labels on the cartridge could have caused the load/unload failure. Discard any tape cartridge found to have issues.

82

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.3 Operation Problems

■ Tape cannot be removed from slot.

If the operator panel or remote panel is still operational:

Procedure

1

Unlock the magazine from the Operation > Open Magazine screen and extend it to access the slot.

2

Grasp the cartridge and remove it from the slot. Some tapes need to be inserted and removed several times to condition them for free movement in and out of the magazine.

3

Check the barcode label and verity that it is secure to the cartridge.

4

Check the cartridge for damage.

5

Check the slot for damage.

End of procedure

7.3.4

Media Problems

Cleaning or data cartridge incompatible with drive.

Check the event log to see which cartridge is incompatible.

Make sure you are using data and cleaning cartridges that are compatible with the drive and model of your device and that you are using the correct cartridge type for the operation. The device automatically unloads incompatible cartridges, the Attention LED flashes. Export the media.

Cannot write to or read from tape.

Make sure that the cartridge is not a WORM cartridge that has already been used.

Make sure that the cartridge is write enabled (move the write-protect switch to the enabled position).

Make sure the data cartridge is compatible with the drive model. LTO tape drives can read data cartridges from two generations back and write to data cartridges one generation back.

Make sure you are using an Ultrium cartridge that has not been degaussed. Do not degauss Ultrium cartridges!

Make sure that the cartridge has not been exposed to harsh environmental or electrical conditions and is not physically damaged in any way.

Many backup applications do not read or write to cartridges that were created using a different backup application. In this case, you may have to perform an erase, format, or label operation on the cartridge.

Make sure you understand any data protection or overwrite protection schemes that your backup application may be using, which could prevent you from writing to a given cartridge.

Retry the operation with a different, known good tape.

Clean the tape drive from the Operation > Clean Drive screen.

83

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.3 Operation Problems

7.3.5

Attention LED is Lit

■ Both the Attention and Cleaning LEDs are lit.

This is most likely caused by a dirty drive that cannot read a tape and marks the tape invalid.

Log into the operator panel or remote panel and check the event log to see which drive has reported that it needs cleaning. Clean the drive with an approved Ultrium cleaning cartridge.

A particular cartridge sets off the cleaning light.

Remove the cartridge from the library.

■ A cartridge recently imported from a different environment is causing issues.

Media that is moved from one environment to another can cause issues until it has acclimated to the new conditions. A cartridge should be acclimated for at least 24 hours before being used, particularly if it has been stored at a substantially different temperature or level of humidity than the device.

The Attention LED is lit but the Cleaning LED is not lit after a cartridge load.

The library was unable to complete the requested operation with the selected tape cartridge.

Use only cartridges that are compatible with the drive type.

Use the correct type of cartridges for the operation. For example, use a cleaning cartridge for cleaning.

Make sure you are using an Universal cleaning cartridge.

The Cleaning LED is lit after using a cleaning cartridge.

The cleaning cartridge has expired. A cleaning cartridge will expire after approximately 50 cleaning cycles.

■ A particular cartridge sets off the Attention LED and possibly the Cleaning LED.

Retry the operation with a different cleaning cartridge.

If the Attention LED is cleared and the drive has been cleaned, and then immediately re-displays each time a particular cartridge is reloaded, that cartridge should be suspected as being defective.

If this occurs, export the cartridge and load a known good cartridge. In some cases, a cartridge can be worn out, have a defective Cartridge Memory, or have been formatted as a Firmware Upgrade Cartridge.

Any cartridge that is suspected of being defective or contaminated should NOT be reused in any drive.

If the bad cartridge is a cleaning cartridge, it might be expired.

84

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.3 Operation Problems

7.3.6

Inventory Problems

7.3.7

■ The library displays incorrect bar codes.

Verify that the label is properly applied.

Verify that the label is not soiled.

Remote Panel Network Connection Issues

7.3.8

■ Cannot connect to the remote panel.

Verify that the Ethernet cable is connected to the Base Module’s library controller and to the LAN.

Verify that the link LED on the RJ45 (LAN) connector is lit when the device is powered up. If the LED is not lit, the device is not communicating with the LAN. See your network administrator for help.

Verify that the device has been configured with a valid static network address or DHCP has been enabled so the device can obtain a network address. If using DHCP, write down the device's network address from the operator panel login screen. If the device did not obtain a valid address via DHCP, verify that the DHCP server is up and the library has network access to it. If necessary, set a static network address instead.

Enter the library’s IP address into the address bar of a web browser connected to the same LAN as the device. If the remote panel web page does not display, ping the device's IP address. If the ping fails, verify that the device has a valid network address and that there are no firewalls or other obstructions to network traffic between the computer with the web browser and the device. See your network administrator for help.

Cleaning Problems

Cannot load the cleaning cartridge.

Make sure you are using an Ultrium cleaning cartridge.

Make sure the cleaning cartridge has not expired. The cleaning cartridge will expire after approximately

50 cleaning cycles.

Power cycle the library.

85

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.4 Performance Problems

7.4

Performance Problems

7.4.1

The process of backing up files involves many system components, from the files in the file system on the disk, through the backup server, and out to the library, all managed by software running on an operating system.

The backup process can only run as fast as the slowest component in the system.

Performance issues are solved by identifying and addressing performance limitations in your system. Refer to sections below for the following potential performance limitations:

Average File Size

File Storage System

Connection from the Backup/Archive Host Server to the Disk Storage System

Backup/Archive Server

Backup/Archive Software and Method

Connection from the Archive/Backup Host Server to the Library

Media

Average File Size

The hard drive must seek to the position of a file before it can start reading. The more time the disks are seeking to files, the lower the performance. Therefore, if the average file size is small, the read performance will be lower.

To determine the average file size, divide the size of the backup by the number of files.

If the average file size is small (64 KB or less), consider using a sequential, image, or block backup method that backs up the whole hard drive or LUN image instead of individual files. The trade off for using one of these methods is that you might only be able to restore the entire image instead of individual files.

File fragmentation will also cause excessive drive seeking, which lowers performance, so ensure that files are regularly defragmented.

7.4.2

File Storage System

The file storage system determines the organization of the files on the disks. Using RAID controllers to spread files over multiple disks can improve performance because some disks can be seeking while others are reading. Storing files on a single non-RAID disk results in the slowest performance while storing files on a high-end Disk storage system results in the fastest performance.

Converting standalone disks to RAID can improve performance.

86

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.4 Performance Problems

7.4.3

7.4.4

7.4.5

7.4.6

Connection from the Backup/Archive Host Server to the Disk Storage System

The connection between the host server and the disks determines how much data can be transferred from the disks to the host computer at a time. A connection with insufficient bandwidth cannot provide enough data for the tape drives to write at full speed. For optimum performance, the storage subsystem must be able to provide data at the tape drive’s maximum transfer rate.

Backup systems using a lower speed Ethernet network should use multiple network connections.

Backup/Archive Server

The backup server must have enough RAM and processor power to transfer the files from the disk to the tape drive, in addition to running the backup or archive software and any other processes.

Check the RAM and processor usage during a backup operation. If they are operating at capacity, adding RAM or processor capability can improve performance.

Backup/Archive Software and Method

Each backup method has its own impact on performance, depending on how well it can keep data streaming to the tape drive. In most cases, native applications don’t have the features required to maximize performance for LTO tape drives. It is recommended to use a full-featured backup or archive application with this library.

File-by-file backup or archive methods provide the best restore performance if you only need to restore individual files. However, if the average file size is small, file-by-file methods will significantly reduce performance.

Disk image, flash, or sequential backup methods provide the fastest performance because they back up an entire disk, partition, or LUN, which minimizes disk seeking. The disadvantage is that backup and restore operations work on an entire disk, partition, or LUN. You might not be able to back up a subset of files or restore a single file. If you can restore a single file, the restore process will be slow.

Database backup performance will vary based on the use model. To improve performance when backing up data from a database:

Use specific backup agents for the database.

Use the latest versions of the databases.

Do not back up individual mailboxes.

Do not back up specific records or do a record-by-record backup.

Do not back up when the database is in heavy use.

Connection from the Archive/Backup Host Server to the Library

For the best performance, the connection from the host server to the library must have enough bandwidth to provide enough data to keep the tape drive streaming. Current LTO tape drives take advantage of some of the fastest interfaces available so the type of interface used to connect the library to the host server is not likely to be the cause of a performance issue. However, issues with cables and connectors can limit performance.

Do not exceed recommended cable lengths.

87

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.4 Performance Problems

7.4.7

Media

The type and condition of the media also affect backup performance. For best performance, use media that is the same LTO generation as the tape drives.

88

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.5 Finding Event Information

7.5

Finding Event Information

You can find error codes by viewing log files from the Maintenance > Logs and Traces > View Logs screen or downloading support tickets from the Maintenance > Download Support Ticket screen. Refer to "2.6.2 Viewing Log Files" or "2.6.5 Downloading Support Tickets" in "Fujitsu Storage ETERNUS LT260 Tape Library User's

Guide -Panel Operation-".

89

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.6 Unlocking the Magazine

7.6

Unlocking the Magazine

It is recommended that you unlock the magazine using the operator panel or remote panel. If these methods fail, or if a magazine needs to be removed when the power to the device is off, you can release the magazine manually. Only one magazine or Mailslot can be open at a time.

As a best practice, perform this procedure while applications are idle. While the magazine is extended, the library robot assembly cannot move media.

7.6.1

Using the Operator Panel

This section describes how to unlock the magazine using the operator panel.

Procedure

1

Log in as an administrator.

2

On the Home screen, tap Open Magazine.

Figure 7.1 Main screen of Operator Panel

90

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.6 Unlocking the Magazine

3

Tap Open in the left or right magazine column within the module containing the magazine to be replaced.

Figure 7.2 Open Magazine screen

4

Tap Submit. A message box indicates when the magazine has been unlocked.

5

Tap OK to close the message. The Open Magazine screen shows that the magazine is now unlocked.

If not removed, the magazines and the Mailslot will relock after 30 seconds.

End of procedure

7.6.2

Using the Remote Panel

This section describes how to unlock the magazine using the remote panel.

Procedure

1

Log in as an administrator.

91

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.6 Unlocking the Magazine

2

On the Home screen, click Open Magazine.

Figure 7.3 Main screen of Remote Panel

3

Tap Open in the left or right magazine column within the module containing the magazine to be replaced.

Figure 7.4 Open Magazine screen

4

Click Submit. A message box indicates when the magazine has been unlocked.

92

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.6 Unlocking the Magazine

5

Click OK to close the message. The Open Magazine screen shows that the magazine is now unlocked.

If not removed, the magazines and the Mailslot will relock after 30 seconds.

End of procedure

7.6.3

Using the Manual Release

This section describes how to manually unlock the magazine.

Procedure

1

Open the magazine access door.

2

Insert a small flat head screwdriver or Torx driver into the appropriate magazine release hole and gently push the tab in.

Figure 7.5 How to use the Manual Release

Do not exert force once you encounter resistance. Doing so can damage the device.

End of procedure

93

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.7 Unloading a Stuck Tape

7.7

Unloading a Stuck Tape

If the tape is stuck in a tape drive, eject the tape from the drive from the Operation > Force Drive Media Eject screen.

If a tape is stuck in a magazine, open the magazine, grasp the cartridge, and pull it out of the slot.

94

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.8 Identifying a Failed Component

7.8

Identifying a Failed Component

This section describes how to identify failed components.

Procedure

1

Activate the UID LEDs from the Maintenance > UID LED Control screen.

This will illuminate the blue LED on the front and rear of the Base Module to identify the library containing the failed module or component.

2

Identify which of the modules (Base or Expansion) in the library contains the failed component.

2-1

In the upper left of the Home screen, locate the module that indicates an error.

2-2

Click or tap the module for information on the failed component.

End of procedure

95

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.9 Returning the Robot Assembly to the Base Module

7.9

Returning the Robot Assembly to the Base Module

If you have powered off the library and the robot assembly did not return to its park position in the Base Module behind the operator panel:

Procedure

1

Power on the library by pressing the power button on the Base Module just below the operator panel.

2

From the remote panel, return the robot assembly to its park position from the Mainte-

nance > Move Robotic to Base Module screen.

3

Power off the library by pressing the power button on the Base Module and holding for 3 seconds.

End of procedure

If the robot assembly is still not in the Base Module, contact your maintenance engineer.

96

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Chapter 7 Troubleshooting

7.10 Running Library Tests

7.10

Running Library Tests

The library provides tests to verify library operations.

Wellness Test

Refer to "2.6.1.4 Wellness Test" in "FUJITSU Storage ETERNUS LT260 Tape Library User's Guide -Panel

Operation-".

System Test

Exercises overall library functionality by moving cartridges within the library. Cartridges are returned to their original location.

Refer to "2.6.1.1 System Test" in "FUJITSU Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

Slot to Slot Test

Randomly exchanges cartridges within the library. Cartridges are NOT returned to their original locations.

Refer to "2.6.1.2 Slot to Slot Test" in "FUJITSU Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

Element to Element Test

Moves a cartridge to a specific element and then returns it to its original location.

Refer to "2.6.1.3 Element to Element Test" in "FUJITSU Storage ETERNUS LT260 Tape Library User's Guide -

Panel Operation-".

Robotics Test

Performs a full inventory and exercises all robot assembly movements and sensors.

Refer to "2.6.1.5 Robotics Test" in "FUJITSU Storage ETERNUS LT260 Tape Library User's Guide -Panel Operation-".

Operator Panel LED Test

Illuminates each of the front panel LEDs.

Refer to "2.6.1.6 Operator Panel Test and Calibration" in "FUJITSU Storage ETERNUS LT260 Tape Library

User's Guide -Panel Operation-".

97

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A

Tape Cartridge and Barcode Label Specifications

This appendix describes tape cartridge and barcode label specifications and notes on using tape cartridges and barcode labels.

A.1

Ultrium Tape Cartridge

A.1.1

Tape Cartridge Specifications

The LT260 uses the tape cartridge for LTO Ultrium listed in

Table A.1

.

Table A.1 Tape Cartridge Specifications

Item Ultrium 4 data cartridge

(*3)

Ultrium 4 data cartridge

WORM (*2)

Type

Tape width

Tape length

Storage capacity (*1)

External dimensions

800GB

(1,600GB)

820m

800GB

(1,600GB)

Ultrium 5 data cartridge

(*3)

Ultrium 5 data cartridge

WORM (*2)

Single-reel tape cartridge

12.65mm (1/2 inch)

846m

Ultrium 6 data cartridge

(*3)

1,500GB

(3,000GB)

1,500GB

(3,000GB)

102.0 x 105.4 x 21.5 mm

2,500GB

(6,250GB)

Ultrium 6 data cartridge

WORM (*2)

2,500GB

(6,250GB)

Ultrium 1 cleaning cartridge

(*4)

305m

-

*1: The storage capacity value in the specification is a nominal value. The value enclosed in parentheses is the storage capacity when data is compressed. The data compression ratio is 2:1 for Ultrium 4 and Ultrium 5 data cartridges. The data compression ratio is 2.5:1 for Ultrium 6 data cartridges.

*2: Write Once Read Many (WORM) refers to a type of data cartridge that can be written only once.

To use the WORM feature together with backup software in linkage with the LT260, the backup software must support the WORM feature.

Before using WORM cartridges together with any backup software, be sure to refer to the backup software manual.

*3: The tape drive encryption function is used only with Ultrium 4, Ultrium 5, or Ultrium 6 data cartridges. Moreover, it requires a backup software product that supports the hardware data encryption function.

*4: The cleaning cartridge is common to and can be used with Ultrium 1, Ultrium 2, Ultrium 3, Ultrium 4, Ultrium 5, and

Ultrium 6 drives.

A cartridge can be used up to 50 times as a rough standard. After approximately 50 uses, this cartridge can no longer be used. Fujitsu recommends replacing it before the 50th time.

Be sure not to use a cleaning cartridge intended for another LT series tape library, or a cleaning cartridge already used on a tape library manufactured by another company. Otherwise, errors and other problems may occur.

For details on how to use cleaning cartridges, refer to "3.4 Cleaning Drives" (page 44) .

98

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.1 Ultrium Tape Cartridge

A.1.2

Tape Drive Compatibility with Tape Cartridges

Table A.2 Tape drive compatibility with data cartridges

Data cartridge

LTO Ultrium 1

LTO Ultrium 2

LTO Ultrium 3

LTO Ultrium 3 WORM

LTO Ultrium 4

LTO Ultrium 4 WORM

LTO Ultrium 5

LTO Ultrium 5 WORM

LTO Ultrium 6

LTO Ultrium 6 WORM

Storage capacity (*1)

100GB (200GB)

200GB (400GB)

400GB (800GB)

400GB (800GB)

800GB (1,600GB)

800GB (1,600GB)

1,500GB (3,000GB)

1,500GB (3,000GB)

2,500GB (6,250GB)

2,500GB (6,250GB)

LTO Ultrium 5

Cannot be used

Cannot be used

Reading enabled

Reading enabled

Reading and writing enabled

(*2)

Reading and writing enabled

(*2)

Reading and writing enabled

Tape drive

LTO Ultrium 6

Cannot be used

Cannot be used

Cannot be used

Cannot be used

Reading enabled

Reading enabled

Reading and writing enabled

Cannot be used

Cannot be used

Reading and writing enabled

(*3)

Reading and writing enabled

(*3)

Reading and writing enabled

Reading and writing enabled

*1: The storage capacity value in the specification is a nominal value. The value enclosed in parentheses is the storage capacity when data is compressed. The data compression ratio is 2:1 for Ultrium 1, Ultrium 2, Ultrium 3, Ultrium 4, and Ultrium 5 data cartridges. The data compression ratio is 2.5:1 for Ultrium 6 data cartridges.

*2: Data in LTO Ultrium 4 data cartridges is recorded in Ultrium 4 format.

*3: Data in LTO Ultrium 5 data cartridges is recorded in Ultrium 5 format.

A.1.3

Notes Regarding the Use of Tape Cartridges

To assure required performance and reliability, tape cartridges must be handled with care. A tape cartridge is a consumable, meaning that it wears out after a certain period of use.

■ Precautions to Follow when Using the Tape Cartridge

The Ultrium drives of the LT260 are dedicated drives for LTO Ultrium cartridges. In addition to the LT260, these tape cartridges can also be used with the LT20 S2, LT40 S2, LT60 S2, LT130, LT160, LT200, LT210,

LT220, LT230, LT250, LT270, and LT270 S2. Note that DLT, 8 mm, DDS, LT300 tape cartridges and the like cannot be used with Ultrium tape drives.

The data cartridge and the cleaning cartridge are consumable supplies. Be sure to purchase them

separately. For details of the tape cartridge specifications, refer to "A.1.1 Tape Cartridge Specifications"

(page 98) .

A cleaning cartridge can be used up to 50 times as a rough standard. If the maximum number is reached, replace the cleaning cartridge.

A cleaning cartridge is for exclusive use in the tape library device being used. Be sure not to use a cleaning cartridge in the LT260 Tape Library that was used in another library device.

99

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.1 Ultrium Tape Cartridge

To use a data cartridge that was used in another library device in this library, check the following points. If any relevant point is found, perform recovery work or replacement with a new one before using LT260.

-

Barcode label

Use the tape cartridge vendor's label for the barcode label to be affixed to the cartridge. For details on the specifications, refer to

"A.2 Barcode Labels" (page 105)

.

-

Leader pin

Check for any leader pin that has been detached from the tape cartridge. For more details on leader

pins, refer to "A.1.4 Handling Tape Cartridges" (page 100) .

-

Replacement cycle of tape cartridges

A tape cartridge, being a consumable, wears out due to mechanical abrasion and/or chemical deterioration. If storage under the environment conditions recommended by Fujitsu is assumed, the service life of the tape cartridge is about 30 years. However, if circumstances such as the environment for use, number of times of use, and storage environment are considered for actual operation, we recommend replacing the tape cartridge with a new one.

A.1.4

Handling Tape Cartridges

To assure required performance and reliability, tape cartridges must be handled with care.

A tape cartridge is a consumable, meaning that it wears out after a certain period of use.

Generally, the longer a tape cartridge is used, the greater the number of errors.

The following paragraphs are notes on handling tape cartridges.

Notes on storage

Storage environment

Table A.3

lists the environment conditions required for storing a recorded tape cartridge.

Table A.3 Tape cartridge storage environment

Item

Temperature

Humidity

Maximum wet-bulb temperature

Miscellaneous

16 to 32 ºC

20 to 80 % RH

26 ºC

No condensation

Data/cleaning cartridge

In addition, note the following points:

For long-term storage, keep tape cartridges upright.

Do not leave tape cartridges in direct sunlight or in a dusty environment.

Do not put tape cartridges near a power cable, motor, or power supply. Recorded data might be destroyed by a radiating magnetic field.

100

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.1 Ultrium Tape Cartridge

■ Notes on transport

Environmental conditions for transport

To transport or carry tape cartridges, observe the environmental conditions listed in Table A.4

.

Table A.4 Tape cartridge transport environment

Item

Temperature

Humidity

Maximum wet-bulb temperature

Magnetic field

Miscellaneous

-23 to 49 ºC

5 to 80 %

26 ºC

4000A/m or less

No condensation

Data/cleaning cartridge

In addition, note the following points:

When using a tape cartridge brought in from outdoors, avoid any sudden changes in the environment, and let the tape adapt to the operating environment by exposing as long as it has been stored outside (up to 24 hours).

Example:

-

Outside for six hours

Leave the tape cartridge in the operating environment for six hours to let it adapt before using it.

-

Outside for one day or more

Leave the tape cartridge in the operating environment for 24 hours to let it adapt before using it.

During transportation, put the tape cartridge in a container to protect it from water damage, contamination, magnetic fields, temperature changes, vibration, and shock.

■ Handling

This section provides notes on handling tape cartridges.

To prevent tape cartridges from falling, do not stack them more than six cartridges high. If you damage a cartridge by mistakenly allowing it to fall, repair the cartridge and immediately copy the data to other medium. After doing so, dispose of the damaged cartridge.

An LTO Ultrium tape cartridge has a factory-written servo track, enabling precise reading and writing to the tape using this information. Although data can be deleted using a dedicated device (1200 oersteds or more) for security protection of the data, the servo track is also deleted. Thus, a cartridge whose data has been deleted cannot be reused.

Due to chemical deterioration of tape cartridges, an adhesive constituent in the tape binder might sometimes ooze and stick to the magnetic head, causing read/write errors.

If an adhesive contaminant sticks to the head, a chemical contained in the contaminant (binder constituent) might corrode the MR element of the head. Since this adhesive contaminant oozes regardless of the number of times the tape is used, tape cleaning does not solve the problem; the only solution is to dispose of the tape.

In addition, an adhesive contaminant tends to emerge if a tape is stored in a hot or humid environment.

Maintenance of the correct storage environment is important.

101

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.1 Ultrium Tape Cartridge

■ Notes on the shutter and leader pin

Before loading a tape cartridge in the device, confirm that the tape cartridge shutter can open and close and that the leader pin has been removed from the tape cartridge.

If the shutter cannot open and close normally, do not use the tape cartridge because loading it in a drive may not be possible. In addition, even if the leader pin of a tape cartridge with recorded data has been removed, the tape cartridge can be used again with the leader pin reattached to the cartridge. In such cases, contact the support section. Note that repairs to a tape are limited to within 30 cm from the end of the tape.

The procedure to check a shutter and a leader pin is as follows:

Procedure

1

Before using a tape cartridge, confirm that its leader pin is latched.

Figure A.1 Latched state of the leader pin (the leader pin is latched)

Figure A.2 Latched state of the leader pin (the leader pin has been removed)

102

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.1 Ultrium Tape Cartridge

2

Confirm that the tape is correctly attached with clips to the leader pin.

Do not use the tape cartridge until the clips are verified as fitting correctly into the leader pin as shown below.

Figure A.3 Fit state of clips (clips fit correctly)

Figure A.4 Fit state of clips (clips do not fit correctly (the leader pin is misaligned))

End of procedure

Do not apply force to or pull out the leader pin or tape of a tape cartridge because it is a precision component. Do not push or turn the reel.

103

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.1 Ultrium Tape Cartridge

■ Notes when handling the tape cartridges

Because the data cartridge is a precision product with an enclosed structure, be sure to keep the following in mind when inspecting it.

Do not drop the data cartridge or expose it to shock or vibration.

Do not apply excessive force to the data cartridge, or pull on the leader pin or the magnetic tape.

Do not press on the magnetic tape reel or turn it.

■ Notes on affixing a label

It is important to affix a highly adhesive, high-quality label on each tape cartridge.

Loading a tape cartridge whose label is loose will cause problems in the LT260.

Therefore, be sure to use the labels provided with the tape cartridges.

104

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.2 Barcode Labels

A.2

Barcode Labels

Barcode-based operation is required for the LT260. Purchase and use the barcode labels available from EDP/

COLORFLEX or the magnetic tape vendor.

Data cartridge label: EDP/Colorflex #1700-00

Cleaning cartridge label: EDP/Colorflex #1700-CN

A.2.1

Barcode Label Specifications

When purchasing labels, specify an eight-character string indicating the "volume area + media area."

Figure A.5 Character string on barcode label

17

Volume

Area

Media

Area

Stating Quiet Zone

Start Character

Character L

Character T

Character 0

Character 1

Character 2

Character 3

Media Character L

Media Character 1

Stop Character

Ending Quiet Zone

For data cartridge For cleaning cartridge

105

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.2 Barcode Labels

■ Specifying a character string in the volume area (Volser)

Strings in the volume area of the data cartridges are six-character strings.

However, note that the following six-character strings cannot be used:

"CLN xxx

", "DG xxxx

, and "CEVL xx

" ( x

is an arbitrary character string)

Table A.5

lists the characters that can be used in the volume area.

Table A.5 Characters that can be used on barcode labels

Character type

Upper-case alphabetic character

Numeric characters

Description

26 characters from A to Z

10 characters from 0 to 9

■ Specifying a string in the media area (Media ID)

Table A.6

shows the relationship between the cartridge type and the specified string.

Table A.6 Cartridge type and specified string

L4

L5

L6

LT

LU

L1

L2

L3

LV

LW

Specified string Tape cartridge type

Ultrium 1 data cartridge 100GB (Non-compressed), 200GB (Compressed)

Ultrium 2 data cartridge 200GB (Non-compressed), 400GB (Compressed)

Ultrium 3 data cartridge 400GB (Non-compressed), 800GB (Compressed)

Ultrium 4 data cartridge 800GB (Non-compressed), 1,600GB (Compressed)

Ultrium 5 data cartridge 1,500GB (Non-compressed), 3,000GB (Compressed)

Ultrium 6 data cartridge 2,500GB (Non-compressed), 6,250GB (Compressed)

Ultrium 3 data cartridge WORM 400GB (Non-compressed), 800GB (Compressed)

Ultrium 4 data cartridge WORM 800GB (Non-compressed), 1,600GB (Compressed)

Ultrium 5 data cartridge WORM 1,500GB (Non-compressed), 3,000GB (Compressed)

Ultrium 6 data cartridge WORM 2,500GB (Non-compressed), 6,250GB (Compressed)

■ Specifying a string on a cleaning cartridge label

Specify the character strings of a cleaning cartridge barcode label as " CLNU usable characters).

xx

L1" (where xx

represents any

106

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

Appendix A Tape Cartridge and Barcode Label Specifications

A.2 Barcode Labels

A.2.2

Notes on Affixing a Barcode Label

Keep the surface clean and free of fingerprints or dirt.

Affix the barcode label on the specified location (concavity beside the write-protect switch) of the tape cartridge correctly (refer to

Figure A.6

).

The barcode may not be recognized if the label is affixed in an incorrect position or orientation or if the label is wrinkled.

After affixing the barcode label, press on it firmly. Notice that the end parts of the label are easily broken.

To replace the label, peel the old label from the tape and then affix a new one.

Figure A.6 Barcode label affixing location

Write-protect switch

Label Affixing Position

107

FUJITSU Storage ETERNUS LT260 Tape Library User’s Guide -Installation & Operation-

Copyright 2015 FUJITSU LIMITED P3AM-8792-04ENZ0

FUJITSU Storage ETERNUS LT260 Tape Library

User's Guide -Installation & Operation-

P3AM-8792-04ENZ0

Date of issuance: August 2015

Issuance responsibility: FUJITSU LIMITED

• The content of this manual is subject to change without notice.

• This manual was prepared with the utmost attention to detail.

However, Fujitsu shall assume no responsibility for any operational problems as the result of errors, omissions, or the use of information in this manual.

• Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual.

• The content of this manual may not be reproduced or distributed in part or in its entirety without prior permission from Fujitsu.

advertisement

Was this manual useful for you? Yes No
Thank you for your participation!

* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project

Related manuals

Download PDF

advertisement

Table of contents