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®
Epson Stylus CX7400 Series
Quick Guide
Basic Copying, Printing, and Scanning
Maintaining Your All-in-One
Solving Problems
Contents
Loading Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Copying a Document or Photo
. . . . . . . . . . . . . . . . . . . . . . . . . . 8
Placing the Original on the Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Copying a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Copying a Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Copying Draft Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing From a Memory Card or Digital Camera
Printing From a Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printing From a Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printing From Your Computer
. . . . . . . . . . . . . . . . . . . . . . . . . . 19
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Scanning a Photo or Document
. . . . . . . . . . . . . . . . . . . . . . . . 24
Restoring and Correcting Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Maintaining Your All-in-One
. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Solving Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Notices
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2 Contents
Introduction
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After you have set up your Epson Stylus ® CX7400 Series all-in-one as described on the Start Here sheet, turn here to:
Load paper
Make a copy of a document or photo
Print from a memory card or digital camera
Get the basic steps for printing from your computer
Scan a document or photo and restore or correct the color, if necessary
Perform routine maintenance
Solve simple problems
This book tells you how to do most of these things without ever turning on your computer! Of course, your CX7400 Series can do a lot more when you connect it to your Windows ® or Macintosh ® computer. For additional instructions, see the on-screen User’s Guide by double-clicking the icon for it on your desktop.
Please follow these guidelines as you read your CX7400 Series instructions:
Warning:
Warnings must be followed carefully to avoid bodily injury.
Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about your CX7400 Series.
Tip:
Tips contain hints for better copying, scanning, and printing.
3
Loading Paper
You can print documents and photos on a variety of paper types and sizes. For
1. Open the paper support and flip up the extension. Then open the output tray and pull out the extensions.
2. Flip the feeder guard up.
3. Press in the tab on the edge guide and slide it left.
4 Loading Paper
4. Insert the paper, glossy or printable side up, against the right side and beneath the tab.
Always load paper short edge first, even for landscape printing. Load letterhead or pre-printed paper top edge first.
You can load up to 120 sheets of plain paper, 80 sheets of matte, or 20 sheets of photo paper. Load other special papers one sheet at a time.
Note:
The type of paper you choose affects the way your printout looks. If you are just making a copy or printing a rough draft, plain paper is fine. However, for the best results, you’ll want to use one of Epson’s special ink jet papers designed for your printer. For example, your photos will look great printed on Epson Premium Photo
Paper Glossy (see page 6 for more information).
5. Slide the edge guide against the paper, but not too tightly.
Loading Paper 5
6. Flip the feeder guard down.
Note:
For instructions on loading envelopes, see your on-screen User’s Guide.
Using Special Papers
Epson ® offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects.
You can purchase genuine Epson ink and paper at Epson Supplies Central SM at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Paper type
Epson Ultra Premium Photo Paper
Glossy
Size
Part number
Borderless 4 × 6 inches S041934
S042181
S042174
Borderless 5 × 7 inches S041945
Letter (8.5 × 11 inches) S041935
S042182
S042175
Sheet count
20
25
50
50
60
100
20
6 Loading Paper
Paper type
Epson Premium Photo Paper
Glossy
Epson Premium Photo Paper
Semi-gloss
Size
Part number
Borderless 4 × 6 inches S041808
S041727
Borderless 5 × 7 inches S041464
Borderless 8 × 10 inches S041465
Letter (8.5 × 11 inches) S041286
S041667
S042183
Borderless 4 × 6 inches S041982
Letter (8.5 × 11 inches) S041331
Epson Photo Paper Glossy Borderless 4 × 6 inches S041809
S042038
Letter (8.5 × 11 inches) S041141
S041649
S041271
Epson Bright White Paper
Epson Premium Presentation
Paper Matte
Letter (8.5 × 11 inches)
Borderless 8 × 10 inches
S041586
S041467
Letter (8.5 × 11 inches) S041257
S042180
Epson Premium Presentation
Paper Matte Double-sided
Letter (8.5 × 11 inches)
Epson Presentation Paper Matte Letter (8.5 x 11 inches)
S041568
S041062
Legal (8.5 x 14 inches)
A4 (8.3 × 11.7 inches)
S041067
S041106 Epson Photo Quality
Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer
Paper
Letter (8.5 x 11 inches) S041153
100
100
10
10
20
20
50
25
40
20
Sheet count
40
100
20
500
50
50
100
50
50
100
20
50
100
Using Special Papers 7
Copying a Document or Photo
Follow the instructions in this section to position your originals correctly on the glass and make color or black and white copies.
Placing the Original on the Glass
1. Open the document cover and place your original face-down on the glass, with the top facing into the front right corner.
Move the photo or document slightly away from the edges.
2. Close the cover gently so you don’t move the original.
8 Copying a Document or Photo
Copying a Document
You can copy documents onto letter- or A4-size plain paper or Epson special paper just like a copy machine.
1. Load letter- or A4-size plain paper or Epson special paper.
2. Press the paper size button, if necessary, to select Letter Size Plain Paper .
3. Place your original document on the document table.
4. Press the Copies button to select from 1 to 9 copies. The number is displayed in the Copies window.
Copies button
To make 10 to 100 copies, press the
Copies button until appears in the
Copies window. Then load only enough paper for the copies you want to make.
For example, for 12 copies load 12 sheets of paper. (Be sure to change this setting back to 1 when you’re finished.)
Paper size button
Start B&W and
Start Color buttons
5. Press the x Start B&W (for black-and-white documents) or x Start Color
(for color documents) to start copying.
If you need to cancel copying, press the y Stop button.
Note:
Copies may not be exactly the same size as your original document.
Copying a Document 9
Copying a Photo
You can copy photos onto 4 × 6-inch Epson photo paper (various types available) for borderless photo reprints.
1. Load up to 20 sheets of 4 × 6-inch Epson photo paper.
2. Press the paper size button, if necessary, to select 4"x6" Photo Paper .
3. Place your original photo on the document table.
4. Press the Copies button to select from 1 to
9 copies. The number is displayed in the
Copies window.
Copies button
Paper size
To make 10 to 100 copies, press the Copies button until appears in the Copies button
Start B&W window. Then load only enough paper for the copies you want to make. For example, and
Start Color buttons for 12 copies load 12 sheets of paper.
(Be sure to change this setting back to 1 when you’re finished.)
5. Press the x Start B&W (for black-and-white photos) or x Start Color (for color photos) to start copying. The CX7400 Series automatically sizes your photo to fit on the 4 × 6-inch paper you loaded.
If you need to cancel copying, press the y Stop button.
Note:
Copies may not be exactly the same size as your original photo.
10 Copying a Document or Photo
Copying Draft Documents
You can make quick draft copies of documents on plain paper or Epson Bright
White paper. Draft copies have reduced print quality, but they print faster.
1. Load letter- or A4-size plain paper or Epson Bright White paper.
2. Press the paper size button, if necessary, to select Letter Size Plain Paper .
3. Place your original document on the document table.
4. Press the Copies button to select from 1 to 9 copies. The number is displayed in the Copies window.
To make 10 to 100 copies, press the Copies button until appears in the Copies window. Then load only enough paper for the copies you want to make. For example, for 12 copies load 12 sheets of paper. (Be sure to change this setting back to 1 when you’re finished.)
Stop button
5. Press and hold the y Stop button as you press either the x Start B&W (for blackand-white documents) or x Start Color
(for color documents) to start copying. If you need to cancel copying, press the y Stop button.
Note:
Copies may not be exactly the same size as your originals.
Start B&W and
Start Color buttons
Copying Draft Documents 11
Printing From a Memory Card or Digital Camera
The Epson Stylus CX7400 Series all-in-one lets you print photos from:
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Your digital camera’s memory card (see below)
Your camera itself (see page 18)
Printing From a Memory Card
The CX7400 Series lets you print color photos directly from your digital camera’s memory card; just insert it into one of the memory card slots and you’re ready to print.
If your digital camera supports DPOF™ (Digital Print Order Format), you can pre-select the photos you want to print while the card is still in the camera. Then, when you insert the card in the CX7400 Series, you can print them.
See these sections:
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“Compatible Cards and Image Formats” on page 13
“Inserting the Card” on page 14
“Printing Photos From an Index Sheet” on page 15
“Printing Photos Pre-selected in Your Camera (DPOF)” on page 17
See the User’s Guide for instructions on copying memory card files between your
CX7400 Series and a computer or other device.
12 Printing From a Memory Card or Digital Camera
Compatible Cards and Image Formats
You can use the following types of cards with your CX7400 Series:
Right slot
Left slot
Slot
Right slot
Type of card
CompactFlash ® Type I/II
Microdrive™
Left slot SD™
SDHC™ miniSD™* miniSDHC* microSD* microSDHC*
MultiMediaCard™
Memory Stick™
Memory Stick Duo™*
Memory Stick PRO™
Memory Stick PRO Duo™*
Memory Stick Micro*
MagicGate™ Memory Stick
MagicGate Memory Stick Duo™* xD-Picture Card™ xD-Picture Card Type H xD-Picture Card Type M
* Adapter required
The CX7400 Series supports image files that meet the following requirements:
Media format
File format
Image size
Number of files
DCF version 1.0 or 2.0 compliant*
JPEG
Supports Exif version 2.21
80 × 80 pixels to 9200 × 9200 pixels
Up to 999
* DCF is the “Design rule for Camera File system” standard
Note:
You can print only in color when printing directly from a memory card; you cannot print in black and white.
Printing From a Memory Card 13
Inserting the Card
1. Make sure the CX7400 Series is turned on.
Note:
When you print directly from a memory card, it is best if the CX7400 Series is not connected to your computer or the computer is turned off. If you see a message on your computer screen when you insert a card, cancel the operation and close the screen.
2. Insert your card into the correct slot as shown:
Insert just one card at a time (it won’t go in all the way)
Left slot Right slot
Memory card access light
The memory card access light flashes and stays lit. Now you can:
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Print an index sheet so you can select which photos to print (see page 15)
Print photos pre-selected on your camera using DPOF (see page 17)
When you want to remove the card, make sure the memory card access light is not flashing, then pull the card straight out of its slot.
Caution:
Do not remove the card or turn off the CX7400 Series while the memory card access light is flashing; you may lose data on the card.
14 Printing From a Memory Card or Digital Camera
Printing Photos From an Index Sheet
You can print an index sheet containing small versions of all the photos on your memory card. Then you can select the photos you want to print by marking them on the sheet and scanning the sheet. The CX7400 Series automatically prints them.
Note:
When you print directly from a memory card, it is best if the CX7400 Series is not connected to your computer or the computer is turned off. If you see a message on your computer screen when you insert a card, cancel the operation and close the screen.
Printing an Index Sheet
1. Load several sheets of plain letter- or A4-size paper (see page 4).
2. Insert a memory card in a memory card slot (see page 14).
3. Press the Print Index Sheet button to print the index sheet.
Print Index Sheet button
The most recent photos are printed on the first index sheet, up to 30 photos per page.
Note:
If you need to cancel printing, press the y Stop button.
Now you can select your photos on the sheet, and scan and print them. See the next section for instructions.
Printing From a Memory Card 15
Printing Photos From The Index Sheet
1. Use a dark pen or pencil to fill in the circles on the sheet.
Correct:
Incorrect:
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Select the paper type and size you loaded.
Select Borderless or With Border layout.
■
If you want to print the date the photo was taken on each photo, fill in the Print date on photos circle.
Fill in one circle beneath each photo you want to print. The numbers indicate how many copies you want of that photo.
■ If you want to print one copy of all the photos on the index sheet, fill in the All circle.
2. Open the document cover.
3. Place the index sheet face-down on the glass, in the lower right corner so that the top of the sheet is aligned against the right edge of the glass.
16 Printing From a Memory Card or Digital Camera
4. Close the document cover.
5. Load the type of paper on which you want to print your photos, either plain or photo paper.
6. Make sure your memory card is still inserted.
7. Press Print from Index Sheet to start scanning and printing. Wait until printing finishes before printing from any additional index sheets.
Note:
If you need to cancel printing, press the y Stop button.
When you finish printing, you can remove your memory card.
Printing Photos Pre-selected in Your Camera
(DPOF)
If your camera supports DPOF (Digital Print Order Format), you can select the photos you want to print while your memory card is still in your camera. Then you can insert the card in the CX7400 Series and quickly print them.
Note:
See your camera manual for instructions on selecting photos with DPOF.
1. Insert a memory card containing photos selected with DPOF in a memory card slot. A d appears in the Copies window.
2. Load the type of paper on which you want to print your photos, either plain or photo paper.
3. Press the paper size button to select the size and type of paper you loaded.
If you select Letter Size Plain Paper , the photos print with a white border.
If you select 4"x6" Photo Paper , the photos print all the way to the edges
(borderless).
4. Press the x Start Color button to print your photos.
Note:
If you need to cancel printing, press the y Stop button.
Printing From a Memory Card 17
Printing From a Digital Camera
If you have a digital camera that supports PictBridge ™ or USB DIRECT-
PRINT ™ printing, you can connect it to the CX7400 Series and print your photos directly from the camera. Check your camera manual to see if it is compatible. Your photos must be JPEG format and sized from 80 × 80 pixels to
9200 × 9200 pixels.
Note:
Epson cannot guarantee the compatibility of any cameras. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the
CX7400 Series settings.
1. Before you connect your camera, make sure your CX7400 Series is turned on, but not printing.
2. Remove any memory cards from the slots.
3. Connect the USB cable that came with your camera to the USB connector on the front of your CX7400 Series.
4. Load the paper on which you want to print your
5. Press the paper size button to select the size and type of paper you loaded.
If you select Letter Size Plain Paper , the photos print with a white border.
If you select 4"x6" Photo Paper , the photos print all the way to the edges (borderless).
6. Turn on your camera.
7. Follow the instructions that came with your camera to select your photos and settings, and print them.
When you finish printing, turn off your camera and disconnect it from the USB connector on the CX7400 Series.
18 Printing From a Memory Card or Digital Camera
Printing From Your Computer
This section describes the basic steps for printing a photo or document stored on your Windows or Macintosh computer. For detailed instructions on printing, see the on-screen User’s Guide.
Before you start, make sure you’ve installed your printer software and connected the CX7400 Series to your computer as described on the Start Here sheet.
Tip:
It’s a good idea to check for updates to your CX7400 Series software (see page 34 for
instructions).
Printing in Windows
2. Open a photo or document in a Windows program.
3. Open the File menu and select Print . You see a window like this one:
Select EPSON Stylus
CX7400 Series
Click here to open your printer software
4. Make sure EPSON Stylus CX7400 Series is selected, then click the
Preferences or Properties button.
Printing From Your Computer 19
(If you see a Setup , Printer , or Options button, click it. Then click
Preferences or Properties on the next screen.)
5. On the Main tab, select the basic print settings. Make sure you choose the correct paper Type
setting for the paper you are using (see page 23 for
details).
Select the type of document you’re printing
(choose Photo or Best Photo for pictures)
Select your paper Type
Select your paper Size
Click here for borderless photos
Select your document
Orientation
6. If you want to reduce or enlarge your printout, or print double-sided, click the
Page Layout tab and select settings as necessary.
7. For more printing options, click the Advanced tab.
Note:
For more information about print settings, click Help or see your on-screen User’s
Guide.
8. Click OK to save your settings.
20 Printing From Your Computer
9. Click OK or Print to start printing. This window appears and shows the progress of your print job.
Check ink cartridge status
Pause or resume printing
Cancel printing
Printing With a Macintosh
2. Open a photo or document in an application.
3. Select Page Setup from the File menu. Select the following settings:
Select Stylus CX7400
Select your Paper Size
Select your document or image orientation
For borderless printing, choose a Sheet Feeder - Borderless option in the
Paper Size list for your paper size ( US Letter , 8 × 10 in , 5 × 7 in, or 4 × 6 in ).
4. Click OK to close the Page Setup window.
Printing With a Macintosh 21
5. Select Print from the File menu. You see a window like this one:
Select Stylus CX7400
Select Print Settings
6. Choose Print Settings from the pop-up menu and select the following settings as necessary:
Select your Media
Select Color or Black ink
Select higher quality or faster printing
(if available)
Select
Automatic mode
Note:
In certain programs, you may need to select Advanced before you can select Print
Settings. For more information about printer settings, click the ?
button.
7. Choose any other printing options you may need from the pop-up menu. See your on-screen User’s Guide for details.
8. Click the Advanced button to change additional settings.
Note:
For more information on advanced settings click ?
.
9. Click Print .
22 Printing From Your Computer
10. To monitor the progress of your print job, click the printer icon in the dock (or click the Print Center icon and double-click Stylus CX7400 on the next screen).
Pause or resume printing
Cancel printing
Select the print job
Selecting the Correct Paper Type
Select the correct Type
Media Type
printer software. This tells the CX7400 Series what kind of paper you’re using, so the ink coverage can be adjusted accordingly.
For this paper
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Double-sided
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer Paper
Envelopes
Select this setting
Plain Paper/Bright White Paper
Ultra Premium Photo Paper Glossy
Premium Photo Paper Glossy
Photo Paper Glossy
Premium Photo Paper Semi-Gloss
Premium Presentation Paper Matte
Envelope
Printing With a Macintosh 23
Scanning a Photo or Document
You can use your Epson Stylus CX7400 Series all-in-one to scan a photo or document and save it on your computer or other device.
You can even restore and correct photographs as you scan (see page 25).
The Epson Scan software provides three scanning modes:
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Full Auto Mode
Home Mode
scans quickly and easily using automatic settings.
previews your image and provides preset options for scanning.
Professional Mode previews your image and provides a full array of tools.
Note:
For detailed scanning instructions, see the on-screen User’s Guide.
Basic Scanning
You can scan from any TWAIN-compliant application—such as ArcSoft
PhotoImpression ™ —using Epson Scan. Or you can start Epson Scan directly from your computer and save your image to a file.
1. Open the document cover and place your original face-down on the glass, in
the front right corner, as shown on page 8.
2. Close the cover gently so you don’t move the original.
3. Do one of the following to start Epson Scan:
■
■
Windows:
Double-click the EPSON Scan icon on your desktop.
Macintosh:
Double-click EPSON Scan in the Applications folder.
■ If you are scanning from an application, start your application. Then open the File menu, choose Import or Acquire, and select Epson Stylus
CX7400 Series .
24 Scanning a Photo or Document
You see the Epson Scan standby window:
4. If the Mode setting in the upper right corner is set to Full Auto Mode , click the Scan button.
If you are in Home or Professional Mode, you see a different Epson Scan settings window. (You can change the mode using the
Mode selector in the upper right corner.)
5. If you want to restore faded color in a photo or make other corrections, click Customize .
Then follow the instructions below.
6. Click OK . The image is scanned and you see its icon in Windows Explorer or Macintosh Finder.
Restoring and Correcting Photos
You can automatically transform a faded, dusty, or badly exposed color photo into one with true-to-life color and sharpness as you scan. Use the Color Restoration and Dust Removal options in Epson Scan’s Full Auto Mode. In Home and
Professional Mode, you can also select Backlight Correction to remove shadows from images with too much background light.
Full Auto Mode
Click the Customize button, click Dust Removal and/or
Color Restoration, click
OK, and click Scan.
Automatically orients your photos based on detected faces, the sky, etc. If your photo is not oriented correctly, turn off
Auto Photo
Orientation.
Note:
For more information, see the on-screen User’s Guide. You can also click Help on the
Epson Scan screen for information about all the available settings.
Restoring and Correcting Photos 25
Maintaining Your All-in-One
Follow the instructions in this chapter for checking and cleaning the print head nozzles and replacing ink cartridges. To align the print head, if necessary, see your on-screen User’s Guide.
Checking the Print Head Nozzles
If your printouts are faint or have gaps in them, some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges. Follow the steps below to check the print head nozzles.
1. Load letter-size paper in the sheet feeder.
2. Hold down the y Stop button as you press the P On button. Hold down both buttons until the P On light begins to flash, then release the buttons.
3. Check the nozzle check pattern that prints to see if there are gaps in the lines.
Nozzles are clean Nozzles need cleaning
26 Maintaining Your All-in-One
4. If there are no gaps, press OK to continue printing.
If there are gaps or the pattern is faint, press x Start to clean the print head
(see the next section for details).
Cleaning the Print Head
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note:
You cannot clean the print head if an ink cartridge is expended or low. You must replace the cartridge first
1. Make sure the CX7400 Series is on and the B ink light is off.
2. Hold down the y Stop button for at least 3 seconds until the P On light starts flashing, then release the buttons. The CX7400 Series runs a head cleaning cycle, which takes about one minute.
Caution:
Never turn off the CX7400 Series during head cleaning or you may damage it.
3. When the P On light stops flashing, run a nozzle check (as described on
page 26) to verify that the print head is clean.
4. If there are still gaps or lines, or the test patterns are faint, run another cleaning cycle and check the nozzles again.
Note:
If you don’t see any improvement after cleaning the print head two times, turn off your
CX7400 Series and wait at least six hours to let any dried ink soften. Then try printing again.
If you do not use your CX7400 Series often, it is a good idea to print a few pages at least once a month to maintain good print quality.
Cleaning the Print Head 27
Checking the Ink Cartridge Status
When the red B ink light starts flashing, a cartridge is low on ink. You can continue printing until a cartridge needs replacement. When the red B ink light stays on, you need to replace a cartridge.
Note:
You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended. Replace any expended cartridges before printing or copying.
A window may also appear on your computer screen when you try to print when ink is low. This window can optionally display ink offers and other updates retrieved from an Epson website. On a Windows computer that is connected to the Internet, you may see a screen asking if you want to receive these Epson offers the first time you try to print when ink is low. Click Accept or Decline .
Note:
To disable checking for ink offers or updates from Epson, see the instructions in your on-screen User’s Guide.
Tip:
If a cartridge is more than six months old, print quality may decline. If necessary, try
cleaning the print head (see page 27). If printouts still do not look their best, you may
need to replace the cartridge.
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Use the following list when you order or purchase new ink cartridges:
For Heavy Use
69 Black
69 Cyan
69 Magenta
69 Yellow
For Moderate Use
88 Black
88 Cyan
88 Magenta
88 Yellow
28 Maintaining Your All-in-One
Note:
It’s best to use 69 for heavy use and 88 for moderate use.
We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on.
For best printing results, use up a cartridge within six months of opening the package.
Replacing Ink Cartridges
Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones.
Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.
Note:
Leave the expended cartridge installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out.
1. Make sure the CX7400 Series is on and the red B ink light is on but not flashing.
Note:
If you need to change a cartridge before any cartridges are low or expended, run the ink cartridge replacement utility. See the on-screen User’s Guide for details.
2. Open the scanner.
Replacing Ink Cartridges 29
3. Press the y Stop button. The print head moves to the _ position to indicate which cartridge is low or expended.
Caution:
Do not move the print head by hand; this may damage your CX7400 Series. Always press and release the y Stop button to move it.
4. Press the y Stop button again.
■ If another cartridge is low or expended, it moves to the _ position. Press the y Stop button again to see if any more cartridges are low or expended.
■ If no other cartridges are low or expended, the print head moves to the replacement position.
30 Maintaining Your All-in-One
5. Open the cartridge cover.
6. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.
Warning:
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children.
7. Before you open the new cartridge package, shake it four or five times. Then remove it from the package.
Caution:
Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge.
Replacing Ink Cartridges 31
8. Remove the yellow tape from the bottom of the ink cartridge.
Caution:
Do not remove any other labels or seals, or ink may leak.
9. Insert the new ink cartridge into the holder and push it down until it clicks into place.
10. Once you replace all the cartridges that need replacing, close the cartridge cover and push it down until it clicks into place.
32 Maintaining Your All-in-One
11. Close the scanner.
12. Press the y Stop button to begin charging the ink. This takes about 2 minutes. When it’s finished, the P On light stops flashing and remains on, and the B ink light goes out.
Caution:
Never turn off the CX7400 Series while ink is charging or you’ll waste ink. If the
B ink light flashes, press the y Stop button and press down all the cartridges securely.
Note:
If you replaced a cartridge while copying a document or photo, cancel printing and make sure your original is still placed correctly on the document table. Then copy your original again.
If you remove an expended ink cartridge or a cartridge after the low ink message appears, you cannot reinstall and use the cartridge.
Replacing Ink Cartridges 33
Solving Problems
If you have a problem with your CX7400 Series, check the lights on the control panel to diagnose the cause.
You can also check “Problems and Solutions” on page 36 for basic troubleshooting
suggestions, or double-click the User’s Guide icon on your computer desktop for more detailed help.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for free updates to your CX7400 Series software. Open your on-screen User’s Guide and select
Download the Latest Software or visit Epson’s support website at
epson.com/support (U.S.) or epson.ca (Canadian).
With Windows, you can select Driver Update on the Maintenance tab in the printer settings window. You can also click Start or , select Programs or All
Programs , select EPSON , and click Epson Stylus CX7400 Series Driver
Update . Also select EPSON Scan and click Epson Stylus CX7400 Series
Scanner Driver Update .
34 Solving Problems
Error Indicators
Light status b paper light on b paper light flashing
B ink light flashing
B ink light on b paper light flashing
Copies window b paper light flashing
Copies window b paper light flashing
Copies window b paper light flashing
Copies window b paper light flashing
Copies window
Problem and Solution
Paper is out or multiple pages have fed. Load or reload paper in the sheet feeder, then press one of the x Start buttons to continue.
Paper is jammed. Carefully remove the jam, as described
One or more cartridges have low ink. You can continue printing until a cartridge needs replacement. Check the cartridge status to determine which cartridges are
One or more ink cartridges are expended or incorrectly installed. If an ink cartridge is expended, you must replace the cartridge to be able to print. If you just replaced a cartridge and the light is still on, the cartridge is not installed correctly. Press the y Stop button to move the cartridges to the replacement position. Press down on all the installed cartridges, then press the y Stop button to continue.
The inserted memory card is not supported or does not contain compatible photos. Remove it and insert another
The index sheet is not positioned correctly or is not marked correctly. Check the marks on the sheet, position
it correctly, and print it again (see page 16).
The index sheet is not marked correctly. Check the marks on the sheet, position it correctly, and print it again (see
The index sheet you’re printing from does not match the photos on the inserted memory card. Replace the card or
the sheet and try again (see page 16).
The connected USB hub is not supported. Disconnect the hub.
Error Indicators 35
Light status b paper light flashing
Copies window
P On light flashing b paper light on
B ink light on
Copies window
All lights are flashing
Copies window
Problem and Solution
The connected USB device is not supported. Disconnect the device and press the y Stop button to continue.
Parts inside the CX7400 Series are at the end of their
service life. Contact Epson for help (see page 38).
There is a problem with the CX7400 Series. Turn it off, wait a few moments, and turn it back on again. If the error is not resolved, contact Epson for help (see
Problems and Solutions
Check the solutions below if you’re having trouble using your CX7400 Series.
Printing and Copying Problems
■
■
■
Make sure your original is positioned in the front right corner of the glass. If the edges are cropped, move your original away from the edges slightly.
Make sure your paper is loaded short edge first and is positioned against the right side with the edge guide against its left side. Don’t load paper above the arrow mark inside the edge guide.
Make sure the paper size settings are correct for the paper you loaded.
Paper Feeding Problems
■
■
■
If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to separate the sheets a little. Then reload the paper against the right side, and slide the left edge guide against the paper (but not too tightly).
Do not load too many sheets at once. Load up to 20 sheets of photo paper, 80 of matte, or 120 sheets of plain paper. Load other special papers one sheet at a time.
Do not load paper with holes punched in it.
36 Solving Problems
■ If paper is jammed, follow these steps:
1. Gently pull out jammed paper from the output tray or sheet feeder.
2. If paper is stuck inside, turn off the CX7400 Series.
3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the CX7400 Series back on.
Print Quality Problems
■
■
■
■
■
If you have any problems with the copy or print quality, try these solutions:
■ Make sure the document is placed flat against the document table glass and the CX7400 Series is not tilted or placed on an uneven surface.
Load the paper printable side up (usually the whiter, brighter, or glossy side).
Make sure your paper isn’t damp or curled.
Use a support sheet with special paper or load your paper one sheet at a time.
Remove sheets from the output tray so not too many collect at a time.
■ Make sure the type of paper you loaded matches the paper size and paper type
settings in your printer software (see page 23).
■
For the best print quality, use Epson special paper (see page 6) and genuine
Epson ink cartridges (see page 28).
■ If you notice light or dark bands across your printouts or they are too faint,
you may need to clean the print head (see page 27). This unclogs the nozzles
so they can deliver ink properly. Run a nozzle check as described on page 26
to see if the print head needs cleaning.
Clean the print head as described on page 27.
If you notice jagged vertical lines, you may need to align the print head. See your User’s Guide for instructions.
■ The ink cartridges may be low on ink. Check your cartridge status (see
page 28) and replace cartridges, if necessary (see page 29).
■ If a dotted line appears in the image, clean the document table glass with a soft, dry, lint-free cloth (paper towels are not recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do not spray glass cleaner directly on the glass.
Problems and Solutions 37
Where To Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■
■
■
■
■
Product name (Epson Stylus CX7400 Series)
Product serial number (located on the label in back)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Then call:
■
■
U.S.: (562) 276-4382, 6 AM to 6 PM , Pacific Time, Monday through Friday.
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
38 Solving Problems
Other Software Technical Support
ArcSoft PhotoImpression
Phone: (510) 440-9901
Website: www.arcsoft.com
Where To Get Help 39
Notices
Important Safety Instructions
■
■
■
■
■
■
■
■
■
■
Before using your Epson Stylus CX7400 Series all-in-one, read and follow these safety instructions:
■
■
■
■
Be sure to follow all warnings and instructions marked on the CX7400 Series.
Use only the type of power source indicated on the CX7400 Series label.
Use only the power cord that comes with the CX7400 Series. Use of another cord may cause fires or shock. Do not use the cord with any other equipment.
Place the CX7400 Series near a wall outlet where the plug can be easily unplugged.
Do not let the power cord become damaged or frayed.
If you use an extension cord with the CX7400 Series, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
Leave enough room around the CX7400 Series for sufficient ventilation. Do not block or cover openings in the CX7400 Series case or insert objects through the slots.
Do not place the CX7400 Series near a radiator or heating vent or in direct sunlight.
Place the CX7400 Series on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle.
Make sure the back of the CX7400 Series is at least 4 inches (10 cm) away from the wall.
Do not open the scanner section while the CX7400 Series is copying, printing, or scanning.
Do not spill liquid on the CX7400 Series.
Except as specifically explained in your documentation, do not attempt to service the
CX7400 Series yourself.
40 Notices
■
■
Unplug the CX7400 Series and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
When storing or transporting the CX7400 Series, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak from the cartridges.
Ink Cartridge Safety Instructions
■
■
■
■
■
Keep ink cartridges out of the reach of children and do not drink the ink.
Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.
Do not put your hand inside the CX7400 Series or touch any cartridges during printing.
Install a new ink cartridge immediately after removing an expended one. Leaving cartridges uninstalled can dry out the print head and may prevent the CX7400 Series from printing.
If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the CX7400 Series. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.
Notices 41
FCC Compliance Statement
For United States Users
■
■
■
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
42 Notices
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We:
Located at:
Epson America, Inc.
MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trade Name: Epson
Type of Product: Multifunction printer
Model: C351B
Notices 43
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the Epson printer covered by this limited warranty statement, if purchased and operated only in the United States or Canada, will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson printer prove defective during the warranty period, please call the Epson Connection SM at (562) 276-4382 (U.S.) or (905) 709-3839 (Canada) for warranty repair instructions and return authorization. An
Epson service technician will provide telephone diagnostic service to determine whether the printer requires service. If service is needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).
Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and, at Epson’s option, may be another model of like kind and quality. Epson’s liability for replacement of the covered printer will not exceed the original retail selling price of the covered printer. Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the
United States and Canada. Using this product for continuous production or similar high duty purposes is not considered normal use; damage, maintenance or service from such use will not be covered under this warranty. This warranty is not transferable. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured, distributed or certified by Epson.
This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse,
44 Notices
abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS
STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS
WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS
AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR
DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY
TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.
To find the Epson Authorized Reseller nearest you, visit our website at: http://www.epson.com.
To find the Epson Customer Care Center nearest you, visit: http://www.epson.com/support.
You can also write to:
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012
Notices 45
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries’ laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.
Trademarks
Epson and Epson Stylus are registered trademarks and Epson Exceed Your Vision and USB
DIRECT-PRINT are trademarks of Seiko Epson Corporation.
Supplies Central and Epson Connection are service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
© 2007 Epson America, Inc. 8/07
46 Notices
CPD-23790R1
Printed in XXXXXX XX.XX-XX XXX
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