SERVICE MANUAL
WASHING
TC3
ELECTROLUX HOME PRODUCTS
Customer Care - EMEA
Training and Operations Support
Technical Support
TC2
Publication
number
EWM10931
599 75 85-45
EN
Edition: 04/2012 - Rev. 00
Washing machines
with electronic control
system
Functional characteristics
INSPIRATION RANGE
TC3 TC2
Technical Support – ADL
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599 75 85-45 Rev. 00
INDEX
1
2
3
4
5
6
7
8
PURPOSE OF THIS MANUAL .....................................................................................................................4
WARNINGS ..................................................................................................................................................5
TC3 STYLING ..............................................................................................................................................6
3.1
General characteristics .........................................................................................................................6
3.1.1
General WM characteristics .............................................................................................................6
3.1.2
Control panels ..................................................................................................................................7
3.1.3
Styling...............................................................................................................................................7
3.1.4
Control panel configuration ..............................................................................................................8
TC2 STYLING ............................................................................................................................................15
4.1
General characteristics .......................................................................................................................15
4.1.1
General WM characteristics ...........................................................................................................15
4.2
Control panels .....................................................................................................................................16
4.2.1
Styling.............................................................................................................................................16
4.2.2
Time Manager and Eco Manager ..................................................................................................22
DIAGNOSTICS SYSTEM ...........................................................................................................................24
5.1
Accessing diagnostics .........................................................................................................................24
5.2
Quitting the diagnostics system ..........................................................................................................24
5.3
Phases of the diagnostics test ............................................................................................................25
5.3.1
TC3-TC2 styling .............................................................................................................................25
5.3.1
ALARMS.........................................................................................................................................27
5.4
Displaying the alarms to the user ........................................................................................................27
5.5
Reading the alarms .............................................................................................................................28
5.5.1
TC3-TC2 styling .............................................................................................................................28
5.6
Rapid reading of alarms ......................................................................................................................28
5.7
Deleting the last alarm ........................................................................................................................29
OPERATING TIME COUNTER ..................................................................................................................30
6.1
Reading the operating time .................................................................................................................30
6.1.1
TC3 – TC2 stylings .........................................................................................................................30
6.2
Display of total operating time .............................................................................................................30
OPTIONS ...................................................................................................................................................31
7.1
Compatibility between options ............................................................................................................31
7.2
Description of options ..........................................................................................................................32
ALARM SUMMARY TABLE .......................................................................................................................34
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1 PURPOSE OF THIS MANUAL
The purpose of this manual is to provide service engineers who are already familiar with the repair procedures
for traditional washing machines with information regarding washing machines fitted with the EWM/WD10931
electronic control system.
Previous platforms (electronic/mechanical) used a safety pressure switch which controlled the minimum water
level in the tub, beneath which the supply to the heating element was interrupted.
The current electronic appliances manufactured (EWM/WD10931 platform), use a heating element with thermal
fuses (inside its branches) for safety, which interrupt in case of temperature overload caused by the water level
dropping below the minimum level permitted.
The incorporated NTC probe contacts have a 2.5 mm pitch.
The manual deals with the following topics:
General characteristics
Control panel and compatibility between washing programmes and options
Settings: Demo, Diagnostics
Alarms
Technical and functional characteristics
Accessibility
Low consumption mode
In order to reduce electricity waste when the cycle is not running, the appliances on this platform are designed
to enter consumption reduction mode:
“Stand-Off” mode
When the appliance is switched off at the ON/OFF button, it is in the “Stand-Off” or “virtual” off status. The LEDs
and the LCD screen are turned off and the sensors are disabled, although the main circuit board and certain
electrical components are electrically powered.
“Auto-off” mode
If, after 5 minutes, during the programme selecting phase or after the end of the cycle, the appliance receives
no further instructions, it is automatically turned off (for energy savings in conformity with the standards on
energy consumption).
All the settings are stored so that when the appliance is turned back on, the programme is ready or if the autooff mode was triggered after the end of the cycle, the user can see that the cycle ended normally, and can
restart it if necessary.
You have to unplug the appliance to cut off the power supply
“Zero Watt” mode
Some appliances are fitted with a circuit (in the main circuit board) called Zero Watt (0 Watt with an actual
consumption ~50 mW) which cuts off the power supply to the appliance:
a. When you press the ON/OFF button to turn off the appliance, the Zero Watt circuit is triggered and cuts off
the supply voltage after a few seconds, just long enough to secure the washing machine (motor off, door
locked, etc.), the cycle and any options selected are reset, so that the next time the appliance is turned on,
it is ready to perform the programme.
(To open the door, you will have to wait one or two minutes for the door safety lock to be released).
b. If, after 5 minutes, during the programme selecting phase or after the end of the cycle, the appliance
receives no further instructions, it is automatically turned off and the Zero Watt circuit which cuts off the
supply voltage is triggered (for energy savings in conformity with the standards on energy consumption).
All the settings are stored so that when the appliance is turned back on, the programme is ready or if the
auto-off mode was triggered after the end of the cycle, the user can see that the cycle ended normally, and
can restart it if necessary.
If an alarm goes off when a wash programme is running, the automatic turn off is disabled showing the alarm.
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2 WARNINGS

Any work on electrical appliances must only be carried out by qualified technicians.

Before servicing an appliance, check the efficiency of the electrical system in the
home using appropriate instruments. For example: refer to the indications
provided/illustrated in the <<metratester>> course at the address
(http://electrolux.edvantage.net) on the Electrolux Learning Gateway portal.
On completing operations, check that the appliance has been restored to the
same state of safety as when it came off the assembly line.

If the circuit board has to be handled/replaced, use the ESD kit (Code 405 50 63-95/4)
to avoid static electricity from damaging the circuit board, see S.B. No. 599 72 08-09
or consult the course <<Electrostatic charges>> at the address
(http://electrolux.edvantage.net) on the Electrolux Learning Gateway portal.

This platform is not fitted with an ON/OFF switch. Before you access internal
components, take the plug out of the socket to cut the power supply.

Make resistance measurements, rather than direct voltage and current
measurements

Warning the sensors located on the display board could be at a potential of
220 Volts.

When replacing the heating element, replace it with one that
has the same characteristics (2 thermal fuses) in order not
to compromise the safety of the appliance. Do not
remove/switch the NTC sensors between heating elements.

Always empty the appliance of all the water before laying it
on its side (see the relevant paragraph).

Never place the appliance on its right side (electronic control system side): some
of the water in the detergent dispenser could leak onto the electrical/electronic
components and cause these to burn.

When replacing components, please refer to the code shown in the list of spare
parts relating to the appliance.
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3 TC3 STYLING
3.1 General characteristics
The TC3 styling has a single ON/OFF button, all the other choices/adjustments are made by skimming your
finger over the touch sensors, which replace the buttons used so far.
In the event of problems with the touch sensors (difficulty selecting/adjusting them), clean and dry the display
and do not wear gloves when setting the chosen programme.
The EWM/WD10931 electronic control system consists of two circuit boards plus the motor control system
(inverter) for washing machines.
 The control/display circuit board, inserted in a
plastic box, secured to the control panel (the figure
illustrates: the display board with the side socket in
which the selector is fixed, connected together by
a flat cable, and the display board assembly).
 The main circuit board is positioned at the rear of the appliance and receives commands from the display
board, powers the electrical components as well as communicating with the motor control board (Inverter).
3.1.1 General WM characteristics
No. of buttons
No. of sensors
No. LEDs
Programme selector
Serial port
Power supply voltage
Washing type
Rinsing system
Motor
spin speed
Anti-unbalancing system
Cold water fill
Hot water filling
Detergent dispenser
Control of water level in the tub
Door safety interlock
Heating element heat output
Temperature check
Buzzer
Sensors
Technical Support – ADL

























Max 1 (ON/OFF)
Maximum 9 (8 options + 1 start/pause)
Maximum 22 + LCD
14 positions (incorporated in the circuit board)
DAAS-EAP communication protocol up to 115,200 baud
220/240 V
50/60 Hz (configurable)
Traditional with “Eco-ball”
Jet-System
Traditional with “Eco-ball”
Jet-System
Two-pole asynchronous (three-phase), with tachometric generator
400÷1,600 rpm
AGS
1 solenoid valve with 1 inlet – 2 or 3 outlets
1 solenoid valve with 1 inlet – 1 outlet
3 compartments: pre-wash/stains, wash, conditioner
4 compartments: prewash, wash, stain remover and conditioners
Electronic/analogue pressure switch
Instantaneous
1,950 W with thermal fuses incorporated
NTC probe incorporated in the heating element
Traditional incorporated in the PCB
Water fill gauge (2÷12 l/m flowmeter)
Water control
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3.1.2 Control panels
3.1.3 Styling
Max. 1 Button
Max. 9 sensors
14 position programme selector
22 LEDs
1 LCD
Version WM
Positioning of LEDs and sensors
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3.1.4 Control panel configuration
The description below applies to both versions (washing machines and washer dryers), unless specified with
Washing machines or Washer Dryers.
S2
S1
S4 S6
S5 S7
S3
S8
S9
S10
P1
1
The washing programmes, the functions of the selector knob (where featured) and the various sensors
vary according to the model, since these are determined by the configuration of the appliance.
3.1.4.1
Programme selector (S1)
The selector used is of the HI-FI type (the dial has no index and no
reset position, the programme selected is indicated by the fact that
the corresponding LED lights up). The number of positions cannot
be configured. There are always 14 (in all stylings) and they are bound
to the number of LEDs that indicate the washing programmes.
The programmes can be configured to perform different washing
cycles (e.g.: water level, drum movement, no. of rinses and the
washing temperature to be selected according to the type of
garments).
The selector can be turned both clockwise and anti-clockwise.
For each programme, the compatible options and other parameters
are defined.
3.1.4.2
Programme configuration
The table below lists the parameters that can be used to define the washing programmes.
Types of fabric
Special programmes
Temperature
Spin
Options (Normal/Possible)
Programme phases
Technical Support – ADL
Cotton/linen, Synthetic fabrics, Delicates, Wool, Hand-wash,
Shoes, Jeans, Duvet, Silk.
Soak, Miniprogramme, Easy-Iron, Conditioner, Rinses, Delicate
rinses, Drain, Delicate spin, Spin, Drying.
Normal, Maximum: the initial temperature is the one set for the
washing programme selected.
Normal, Minimum, Maximum
Rinse Hold, Night Cycle, Pre-wash, Stains, Extra Rinse,
Easy-Iron, Time Manager 1/2/3/4/5/6/7/8, Reduced Spin Speed,
No Spin, Steam, Drying.
Pre-wash, Wash, Rinses, Spin, Delay Start, Dryness.
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3.1.4.3 Sensors
The function of each touch sensor is defined via the configuration of the appliance (the data and images are for
guidance only).
The touch sensors are positioned under the silk-screen printed symbols on the control panel (circled here in red).
A light touch on the centre of the symbol is enough to activate/deactivate the function linked to the sensor with
the switching on/off of the relative Led confirming that the enabling/disabling has taken place.
Simultaneously to the enabling/disabling of the options, the cycle duration time is updated via the digits.
You need to keep your finger pressed down for a longer period of time with the Start/Pause sensor to confirm
both the cycle's start and pause, in order to avoid unwanted starts or accidental pauses.
Every time you touch a sensor, you need to lift your finger up by a centimetre and half a second needs to
elapse before touching it again, otherwise the electronic system does not recognise that the sensor has been
touched for a second time.
The sensors used for adjusting the: Temperature, Spin, delayed Start and Time Manager have a continued
variation of values as long as your finger is in contact with the sensor.
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3.1.4.4 Sensors – LEDs and LCD
The functions of each button are defined by the configuration of the appliance.
Button no. 1: ON/OFF – ON
This button is always included in all three stylings.
Press it to turn the appliance on, at the same time the buzzer will
sound a tone (if enabled), all the LEDS around the selector dial will
light up for an instant and the LCD display stays off (figure above).
When the initial phase has ended, only one LED remains lit and the
LCD display shows the basic settings of a programme (figure below).
The operation of the ON/OFF depends on the configuration of the
main circuit board. It can cut the appliance off from the electricity
mains completely (0 Watt circuit) or set the appliance to low energy
consumption mode (without 0 Watt circuit) in which case you will
need to take the plug out of the socket to cut off the electricity supply
completely.
Press the ON/OFF button to cancel the chosen programme.
Button no. 1: ON/OFF – OFF
To turn the appliance off, press this button and hold it down for
approximately 1 second, after this time the buzzer will sound a tone
(if enabled), all the LEDS around the selector dial will light up for
an instant (figure above), the LCD display shows the programme
settings, then the following switch off: the LEDS around the selector
dial, the Start/Pause LED, the LCD display (figure below).
Sensor no. 2: TEMPERATURE
This is related to the part of the LCD display in which the washing
cycle temperature is shown.
The starting temperature shown on the LCD display is the one set
for the programme selected.
Touch the sensor (represented by the thermometer symbol) in
sequence to lower the temperature. Once the lowest temperature
has been reached, the selection starts off again from the highest
one available for that particular programme.
The temperatures available (displayed in °C) are:
90°C, 60°C, 50°C, 40°C, 30°C, 20°C, cold cycle.
The cold cycle is displayed by two dashes
Technical Support – ADL
P1
P1
S2
.
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Sensor no. 3: SPIN SPEED
This is related to the part of the LCD display in which the washing
cycle spin speed is shown.
The starting speed shown on the LCD display is the one set for
the programme selected.
Touch the sensor (represented by the spin cycle symbol) in
sequence to lower the speed; once the lowest speed has been
reached, the next selections are:

”Rinse hold” and the related symbol lights up
(where
compatible with the chosen programme, and it also lights up
during the “Extra silent” programme in the washer-dryer).

“Night cycle” and the related symbol lights up
(not
available in the washer-dryer).
S3
The next selection will be the highest speed available for the
programme.
The spin speeds are: 1,600–1,400–1,200–1,000–800–600–400–0
“No Spin”, “Rinse Hold” and “Night Cycle”.
When no speed is selected, or one of the following cycles is selected:
“No Spin”, “Rinse Hold” and “Night Cycle”, the LCD display shows
three dashes
.
Sensor nos. 4-5-6-7: OPTION (configurable)
Each of the sensors located on the right hand side of the LCD display
can be combined with a LED and are used to choose one of the
following options:







Delayed Start
Super rinse
Easy Iron
Pre-wash
Hot and cold water (only TC3 WM where featured)
Automatic drying (washer-dryer only) (see options)
Time-controlled drying (washer-dryer only) (see options)
S4
S6
S5
S7
Depending on the option/choices, the programme duration time is
updated (via the three digits).
Sensor nos. 8-9:
These two sensors are positioned under the display and act as:

Time manager
Allowing the end user to lengthen or shorten the washing cycle
duration, this adjustment should be done after setting the temperature
value and the spin speed.
Sensor no. 10:
This sensor has the START/PAUSE function, used to start up a washing
programme, after selecting the washing cycle and required options; it
can also pause a cycle that has already started: to allow you to change
selected option or open the door (if the temperature conditions or water
level allow for this).
The cycle re-starts if you touch the sensor again.
The LED combined with this sensor flashes slowly: in the selection
phase, during the pause and at the end of a cycle with water in the tub.
It stays lit when a cycle is running and turns off when the cycle has
ended and the door is unlocked.
While other sensors when touched immediately change from selected
to de-selected, in the case of this sensor, more time is needed to avoid
unwanted cycle start ups or pauses.
Technical Support – ADL
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S8
S9
S10
599 75 85-45 Rev. 00

LCD
The information described below also appears on the LCD:
Washing Machine
The three icons shown have the following meanings, respectively:
Wash
Rinse
Spin
They are lit during the setting phase to display which phases are
included in the programme.
During the programme the icon for the phase in progress flashes,
and when the phase has ended it remains lit continuously. The
same applies when the machine is in pause during the cycle.
Padlock:
The icon lights up when the “child lock” is on.
To indicate that all the sensors are disabled to prevent children from
modifying, starting or pausing the cycle. Touch any sensor or turn
the selector dial during its activation and the icon will flash.
A sensor combination needs to be pressed to activate/deactivate it.
It may be silk-screen printed on the control panel or described in the
instruction manual.
Door closed sensor:
Lights up when the safety device stops door opening and switches
off when the door can be opened.
Flashes when the device is about to unlock the door (with door
interlock with PTC, which needs one/two minutes to open).
Washing programme time:
This appears after a washing programme has been selected. This
time corresponds to the time required for the maximum wash load
for each type of programme.
After the programme has started, the time decreases (and is
updated) minute by minute.
Delayed Start:
Selected on the related sensor. After the START/PAUSE sensor is
touched, the countdown starts and the delay time decreases hour
by hour, from a minimum delay of 2 hours to a maximum of 20 hours
( 30’  60’  90’  2hrs  3hrs...  20h  0h).
During the last 2 hours, it decreases by 30 min. at a time.
During the delayed start, the LED beside the silk-screen printed
symbol on the front panel
remains permanently lit.
Selection incorrect:
Displays the flashing message “Err”, for one second.
Appears on selecting option that is incompatible with the programme
selected, or when the selector is turned while a cycle is running.
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599 75 85-45 Rev. 00
End of cycle:
End of the programme is indicated by a permanently lit zero
(when the door can be opened).
Appliance stopping with water in the tub, at the end of Programmes
with the RINSE HOLD option, this is displayed by a permanently lit
zero. The LED indicating the door remains on and the LED of the
START/PAUSE sensor is turned off. The washing machine continues
to operate, rotating the drum once every 2 minutes.
Alarm code:
Indicates an anomaly during operation of the machine. Simultaneously
to the displaying of the code on the LCD display, the LED above the
START/PAUSE sensor flashes.
Calculate amount of washing:
Only for appliances with PROPORTIONAL programmes
After starting the washing programme the dot starts to flash. At this point
the washing machine calculates the amount of washing inside the drum.
When this phase ends the dot lights up fixed and the three digits display
the programme time.
Extra-rinse:
Appliances which do not feature the button and related LED for the
Extra rinse option can enable/disable this option by pressing a sensor
combination (which may be silk-screen printed on the control panel or
described in the instruction manual). This option is enabled/disabled
during programme selection and is confirmed by the related symbol
being turned on/off.
The option remains enabled even after the appliance has been turned
off (for subsequent programmes).
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599 75 85-45 Rev. 00
3.1.4.5
Buzzer
This comprises a multi-tone buzzer and sounds in the following cases:
When the machine is turned on and off it emits two different tunes.
When a button is pressed it emits a short “Click”
When the cycle ends, this is indicated by a special sequence of “three long beeps” repeated at intervals of
15” for a total of 2 minutes.
In the event of an appliance malfunction, this is indicated by a special sequence of “three short beeps”
repeated three times at 20” intervals for 5 minutes.
All appliances are fitted with the buzzer, and leave the factory with the option enabled. To disable it use the
combination of sensors.
The volume level is set in the factory and cannot be adjusted by the user.
When the buzzer is disabled (using the combination of sensors) it only emits the short “Click” and the sequence
of “three short beeps” when an alarm is triggered.
During the programme selection phase, the buzzer can be enabled/disabled with a sensor combination (which
may be silk-screen printed on the control panel or described in the instruction manual), but the alarm signalling
remains enabled.
TC3
TC2
To enable it, touch the sensors simultaneously for 5 seconds. A short beep will confirm that it has been
enabled, whereas two short beeps will confirm that it has been disabled.
Technical Support – ADL
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4 TC2 STYLING
4.1 General characteristics
The TC2 styling has a single ON/OFF button, all the other choices/adjustments are made by skimming your
finger over the touch sensors, which replace the buttons used so far.
In the event of problems with the touch sensors (difficulty selecting/adjusting them), clean and dry the display
and do not wear gloves when setting the chosen programme.
The EWM/WD10931 electronic control system consists of two circuit boards plus the motor control system
(inverter) for washing machines.
 The control/display circuit board, inserted in
a plastic box, secured to the control panel (the
figure illustrates: the display board with the side
socket in which the selector is fixed, connected
together by a flat cable, and the display board
assembly).
 The main circuit board is positioned at the rear of the appliance and receives commands from the display
board, powers the electrical components as well as communicating with the motor control board (Inverter).
4.1.1 General WM characteristics
No. of buttons
No. of touch sensors
No. LEDs
Programme selector
Serial port
Power supply voltage
Washing type
Rinsing system
Motor
spin speed
Anti-unbalancing system
Cold water fill
Hot water filling
Detergent dispenser
Control of water level in the
tub
Door safety interlock
Heating element heat output
Temperature check
Buzzer
Sensors
Technical Support – ADL


















Max 1 (ON/OFF)
Maximum 10 (9 options + 1 start/pause)
Maximum 22 + LCD
14 positions (incorporated in the circuit board)
DAAS-EAP communication protocol up to 115,200 baud
220/240 V
50/60 Hz (configurable)
Traditional with “Eco-ball”
Jet-System
Traditional with “Eco-ball”
Jet-System
Two-pole asynchronous (three-phase), with tachometric generator
400÷1,600 rpm
AGS
1 solenoid valve with 1 inlet – 2 or 3 outlets
1 solenoid valve with 1 inlet – 1 outlet
3 compartments: pre-wash/stains, wash, conditioner
4 compartments: prewash, wash, stain remover and conditioners.

Electronic/analogue pressure switch







Instantaneous
1,950 W with thermal fuses incorporated
NTC probe incorporated in the heating element
Traditional incorporated in the PCB
Water fill gauge (flowmeter from 2÷12 l/m)
Water control
Drum position
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599 75 85-45 Rev. 00
4.2 Control panels
4.2.1 Styling
Max. 1 Button
Max. 10 sensors
14 position programme selector
22 LEDs
1 LCD
4.2.1.1
Version WM
Positioning of LEDs and sensors
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4.2.1.2
Control panel configuration
S2
S1
S4 S6
S3
S5
S11
S8
S9
S7
S10
P1
The washing programmes, the functions of the selector knob (where featured) and the various sensors
vary according to the model, since these are determined by the configuration of the appliance.
4.2.1.3 Programme selector (S1)
Description: see para. 3.1.4.1
4.2.1.4 Programme configuration
Description: see para. 3.1.4.2
4.2.1.5 Sensors
The function of each touch sensor is defined via the configuration of the appliance (the data and images are for
guidance only).
The touch sensors are positioned under the silk-screen printed symbols on the control panel (circled here in red).
A light touch on the centre of the symbol is enough to activate/deactivate the function linked to the sensor with
the switching on/off of the relative Led confirming that the enabling/disabling has taken place.
Simultaneously to the enabling/disabling of the options, the cycle duration time is updated via the digits.
You need to keep your finger pressed down for a longer period of time with the Start/Pause sensor to confirm
both the cycle's start and pause, in order to avoid unwanted starts or accidental pauses.
Every time you touch a sensor, you need to lift your finger up by a centimetre and half a second needs to
elapse before touching it again, otherwise the electronic system does not recognise that the sensor has been
touched for a second time.
The sensors used for adjusting the: Temperature, Spin, delayed Start and Time Manager have a continued
variation of values as long as your finger is in contact with the sensor.
Technical Support – ADL
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599 75 85-45 Rev. 00
Sensors – LEDs and LCD
The functions of each button are defined by the configuration of the appliance.
Button no. 1: ON/OFF
Description: see Button no. 1 on page 14
Sensor no. 2: TEMPERATURE
See description on page 14
The only difference from the TC3 version is the representation of
the cold cycle, which is represented by the cold symbol
by two dashes
and
S2
to replace the Digits.
Sensor no. 3: SPIN SPEED
This is related to the part of the LCD display in which the washing
cycle spin speed is shown.
The spin speed displayed initially is that configured for the chosen
programme.
Touch the sensor (represented by the spin cycle symbol) in
sequence to lower the speed; once the lowest speed has been
reached, the next selections are:

”Rinse Hold” and the related symbol lights up
(where compatible with the chosen programme).

“Night cycle” and the related symbol lights up
.
The next selection will be the highest speed available for the
programme.
The spin speeds are: 1,600–1,400–1,200–1,000–800–600–400–0
“No Spin”, “Rinse Hold” and “Night Cycle”.
When no speed is selected, or one of the following cycles is
selected: “No Spin”, “Rinse Hold” and “Night Cycle”, the LCD
display shows three dashes
.
S3
Sensor nos. 4-5-6-7: OPTION (configurable)
See Sensor nos. 3.1.4.3
S4
S5
S6
S7
Sensor nos. 8-9: (configurable)
See Sensor nos. 8-9 3.1.4.3
S8
S9
Sensor no. 10: START/PAUSE
See Sensor no. 10 3.1.4.3
Technical Support – ADL
18/43
599 75 85-45 Rev. 00
Sensor no. 11: STORING A PROGRAMME
This sensor is located beneath the sensor used to adjust the spin
speed, allowing the user to store or recall a customised
programme.
When the selected programme has been optimised with the
desired options, it can be stored in the memory, by touching the
related sensor for approximately 3 seconds. The buzzer “beeps”
once, and simultaneously the LCD display shows
flashing,
to confirm the saving. This operation must be performed before you
start the wash cycle.
To recall the stored programme, simply touch the sensor,
simultaneously the LCD display shows the stored programme
with the chosen options; if no programme was stored in the
memory, the LCD display does not show any change.
To make changes to the stored programme, simply: recall the
programme, make the changes and touch the sensor for three
seconds, as described previously to store the changes.
Technical Support – ADL
19/43
S11
599 75 85-45 Rev. 00
LCD
The information described below also appears on the LCD:
Programme phases
Padlock
Door closed sensor
Hot Water:
It lights up when the possibility of filling water through the related
solenoid valve is enabled.
Washing programme time
Delayed Start:
Selected on the related sensor. After START/PAUSE or the sensor is
touched, the countdown starts and the delay time decreases hour by
hour, from a minimum delay of 2 hours to a maximum of 20 hours
( 30’  60’  90’  2hrs  3hrs...  20h  0h).
During the last 2 hours, it decreases by 30 min. at a time.
Touch the sensor in sequence to increase the delay by 30’ up to
2 hours, whereas from 2 hours to 20 hours, the increase is of
1 (one) hour.
During the programme selection phase, a delayed start is possible
of between 30’ and 20 hours (30’  60’  90’  10h  11h…
 20h  0h) and the time is shown on the LCD display during the
last hour, the time decreases minute by minute.
To cancel the delayed start time, after the cycle has started, pause the
washing machine using the related sensor and cancel the option.
Selection incorrect
End of cycle
Alarm code
Technical Support – ADL
20/43
599 75 85-45 Rev. 00
Extra-rinse:
Appliances which do not feature the sensor and related LED for the
Extra rinse option can enable/disable this option by pressing a sensor
combination (which may be silk-screen printed on the control panel or
described in the instruction manual). This option is enabled/disabled
during programme selection and is confirmed by the related symbol
being turned on/off.
The option remains enabled even after the appliance has been turned
off (for subsequent programmes).
Steam
Eco Manager:
Displays how economical the wash cycle is according to the
Time Manager level.
Displaying the value through the number of horizontal bars lit, in
an interval of between 2÷6, where 6 is the maximum and 2 is the
minimum economy.
4.2.1.6
Buzzer
Description: see para. 3.1.4.5
Technical Support – ADL
21/43
599 75 85-45 Rev. 00
4.2.2 Time Manager and Eco Manager
The Time Manager is an option available in programmes for Cotton, Synthetics and Delicates and it is teamed
with the Eco Manager.
During the washing programme selection phase, the icons shown below light up in the display, if the selected
programme manages it.
The Time Manager is represented on the right-hand side of the LCD display, and it consists of: eight segments
surrounding the clock and three digits, which indicate the duration of the washing cycle.
The Eco Manager is represented on the left-hand side of the display, and it consists of: a leaf, six horizontal
bars and a number, which show the economy level of the chosen programme, depending on the Time Manager
selection. The higher the number and the more bars displayed, the more economical the programme.
For the Cotton and Synthetics programmes, there are 8 Time Manager levels; level 6 is set by default by the
appliance, so the end user can reduce it by 5 levels to achieve a shorter cycle or increase it by 2 levels to
achieve a more economical but longer cycle.
There are 8 Time Manager levels for the Delicates programmes too, but the end user can only reduce it by
3 levels.
There is no Time Manager in the “Cotton Eco” programme (Energy Label), however all 8 segments are
displayed when this programme is selected; four are turned off when the Time Manager sensor is pressed
just once to reduce the time.
This table shows the relationship between the Time Manager and the Eco Manager.
Time Manager level 8
Maximum washing cycle time
Maximum economy level
Time Manager level 7
Increases the cycle time
Increases the economy level
Time Manager level 6
Default washing cycle
Default economy cycle
Time Manager level 1
Minimum washing cycle time
The lowest economy level
Technical Support – ADL
22/43
599 75 85-45 Rev. 00
4.2.2.1 Time Manager summary table
This table shows: the Time Manager levels and the corresponding icon shown on the LCD display depending
on the fabrics.
Shortest
cycle
Longest
cycle
8 Levels
COTTON
TM
index
Option
TM1
TM1
TM2
Segments
8 Levels
SYNTHETICS
Option
Segments
4 Levels
DELICATES
4 Levels
ECONOMY
Option
Segments
Option
Segments
TM1
------
------
------
------
TM2
TM2
TM2
------
------
TM3
TM3
TM3
------
------
------
TM4
TM4
TM4
TM4
TM5
TM5
TM5
------
TM6
TM6
TM6
TM6
TM7
TM7
TM7
------
TM8
TM8
TM8
TM8
------
TM4
------
------
------
------
------
------
------
------
------
------
Cooling
Default Level
Eco Level
Technical Support – ADL
23/43
599 75 85-45 Rev. 00
5 DIAGNOSTICS SYSTEM
5.1 Accessing diagnostics
The operations listed below must be carried out within 7 seconds.
TC3
TC2
Do not start the procedure with your fingers over the combination sensors
1. Switch on the appliance using the ON/OFF button. The first LED lights up.
2. Touch the START/PAUSE and the nearest option sensor simultaneously (as shown in the figure).
3. Hold your fingers over the sensors until the LEDs and symbols begin to flash in sequence (approximately
3 seconds).
In the first position, the operation of the sensors, the LEDs and the groups of symbols shown on the LCD
display is checked;
For the TC3 and TC2 styling:
When the programme selector is turned in a clockwise direction, operation of the various components is
diagnosed and the alarms are read (see diagnostic test on the next page).
5.2 Quitting the diagnostics system
To exit the diagnostic cycle, switch the appliance off, then back on and then off again.
Technical Support – ADL
24/43
599 75 85-45 Rev. 00
5.3 Phases of the diagnostics test
5.3.1 TC3 – TC2 styling
Irrespective of the type of PCB and the configuration of the programme selector, after entering the diagnostic
mode, turn the programme selector dial clockwise to perform the diagnostic cycle for the operation of the various
components and to read any alarms.
Concurrently, a selector control code is shown on the LCD display, which indicates for two seconds the description
in the last column of the table below.
(All alarms are enabled in the diagnostic cycle.)
Selector position
1
Components activated
Working conditions Function tested
- The LEDs, groups of
symbols in the LCD screen
and the backlight of the
display are turned on in
sequence
User interface
Always active
- Touch a sensor to turn on
functioning
the group of icons in the LCD
screen or the corresponding
LED and the buzzer sounds
at the same time
Door closed
Water level below
anti-flooding level
Maximum time 5 min.
Water fill to wash
compartment
Door closed
Water level below
anti-flooding level
Maximum time 5 min.
Water fill to
pre-wash
compartment
- Door safety interlock
- Solenoid valve
pre-wash and wash
Door closed
Water level below
anti-flooding level
Maximum time 5 min.
Water fill to
conditioner
compartment
5
- Door safety interlock
- Third solenoid valve
Door closed
Water level below
anti-flooding level
Maximum time 5 min.
Water fill to third
solenoid valve
compartment
6
- Door safety interlock
- Fourth solenoid valve (hot
water where featured)
Door closed
Water level below
anti-flooding level
Maximum time 5 min.
7
- Door safety interlock
- Wash solenoid valve, if the
water in the tub is not
enough to cover the heating
element
- Heating element
- Weight sensor (if there is
one, an extra litre of water is
loaded)
- Circulation pump
Door closed
Water level above the
Reheating
heating element.
Circulation
Maximum time 10 min.
or up to 90°C (*)
2
- Door safety interlock
- Wash solenoid valve
- Door safety interlock
3
- Pre-wash solenoid valve
4
Technical Support – ADL
25/43
LCD display
Water level in
the tub (mm)
Water level in
the tub (mm)
Water level in
the tub (mm)
Water level in
the tub is
displayed
(mm)
Water fill to fourth
Water level in
solenoid valve
the tub is
compartment
displayed
(mm)
Temperature
in °C
measured
using the
NTC probe
599 75 85-45 Rev. 00
8
9
- Door safety interlock
- Wash solenoid valve, if the
water in the tub is not
enough to cover the heating
element
- Motor (55 rpm clockwise,
55 rpm anti-clockwise,
250 rpm pulse)
Door closed
Check for leaks
Water level above the
from the tub
heating element
- Door safety interlock
- Drain pump
- Motor up to 650 rpm then at
maximum spin speed (**)
Door closed
Water level lower
than anti-boiling level
for spinning
Drain, calibration
of analogue
pressure switch
and spin
Door closed
Check the
correct position
of the drum via
DSP
10
- Drum rotation motor
- door fastening device
- Drum position sensor DSP
11
- Reading/deleting the last
alarm
12
÷
14
- The LEDs, groups of
symbols in the LCD screen
and the backlight of the
display are turned on in
sequence
- Touch a sensor to turn on the Always active
group of icons in the LCD
screen or the corresponding
LED and the buzzer sounds
at the same time
-----
Drum speed in
rpm/10
Drum speed in
rpm/10
----
User interface
functioning
(*) In most cases, the established time is sufficient to check the heating. However, the time can be increased by repeating the phase without
draining the water: pass for a moment to a different phase of the diagnostic cycle and then back to the heating control phase (if the
temperature is higher than 80°C, heating does not take place).
(**) The check at the maximum speed occurs without control of the A.G.S. and no garments must be inside the appliance.
Technical Support – ADL
26/43
599 75 85-45 Rev. 00
5.3.1
ALARMS
5.4 Displaying the alarms to the user
When a problem occurs in the appliance, the LCD display shows a “WARNING”:
In stylings TC3 and TC2 with a code (in the three digits, where the time until the end of the cycle is
represented).
In styling TC1, a message is shown (in the text line).
This information ceases to be displayed when the problem is repaired/solved. The buzzer then emits a sound
(three short “beeps”every 20” for 5 minutes). This does not occur for alarm EH0.
TC3
TC2
The alarms displayed to the user are listed below and can also be eliminated by the user:
TC3/TC2
TC1
E10 – Water fill difficulty (tap closed)
E20 – Drain difficulty (filter dirty)
E40 – Door open
EF0 – Excessive detergent
EH0 – Voltage or frequency outside normal values
Check the tap
Check the drain filter
Check the door
Excessive detergent
Unstable frequency or voltage
While the alarm listed below:
TC3/TC2
TC1
EF0 – Water leakage (Aqua Control System)
Caution: water
The intervention of a service engineer is required to resolve this.
The other alarms are displayed by a code.
The alarms are enabled during the execution of the washing programme. With the exception of alarms
associated with the configuration and the power supply voltage/frequency, which are also displayed
during the programme selection phase.
The door can normally be opened (except where specified) when an alarm condition has occurred, on condition
that:
The water in the tub is below a certain level.
The water temperature is lower than 55°C.
The motor has stopped.
Certain alarm conditions require a drain phase to be performed before the door can be opened for safety
reasons:
Cooling water fill if the temperature is higher than 65°C.
Drain until the analogue pressure switch is on “empty”, within a max. time of 3 minutes.
Technical Support – ADL
27/43
599 75 85-45 Rev. 00
5.5 Reading the alarms
The last three alarms stored in the FLASH memory of the PCB can be displayed:
5.5.1 TC3 – TC2 styling
Enter the diagnostic mode (para. 7.1).
Irrespective of the type of PCB and configuration, turn the programme selector
knob clockwise to the eleventh position, the last alarm will be displayed.
To display previous alarms, touch the sensor closest to the START/PAUSE
sensor in sequence (as shown in the figure).
To return to the last alarm, touch the START/PAUSE sensor.
TC3
TC2
5.6 Rapid reading of alarms
It is possible to display the last alarm even if the selector is not in the eleventh diagnostics position or if the
appliance is in normal operating mode (for example when performing a wash programme):
→ Touch the START/PAUSE sensor and the nearest option sensor simultaneously (as if you were entering
DIAGNOSTIC mode) and hold for at least 2 seconds: the LCD display shows the last alarm.
→ The alarm will continue to be displayed until a sensor is touched.
→ The alarm reading system is as described in para. 8.2.
→ While the alarm is displayed, the appliance continues to carry out the cycle, or if it is are in the programme
selection phase, it retains the options selected previously in memory.
Technical Support – ADL
28/43
599 75 85-45 Rev. 00
5.7 Deleting the last alarm
It is good practice to cancel the alarms stored:
After reading the alarm codes, to check whether the alarm re-occurs during the diagnostic cycle.
After repairing the appliance, to check whether it re-occurs during testing.
TC3
TC2
1. Enter the diagnostic mode (para. 7.1).
2. Turn the selector clockwise until the eleventh LED lights up.
3. Touch the START/PAUSE and the nearest option sensor simultaneously (as shown
in the figure).
4. Keep your fingers over the sensors until the LCD display shows “E00” (at least
5 seconds).
N.B. With this operation all the alarms stored are deleted.
Technical Support – ADL
29/43
599 75 85-45 Rev. 00
6 OPERATING TIME COUNTER
Using a specific procedure, the operator can display the total operating time for the appliance, which is counted
from the moment it is first switched on.
The unit can count up to a maximum of 6,550 hours of operating time.
 Only the operating time of normal programmes (and not diagnostic cycles) is counted.
 The actual operating time for the cycle is counted (which does not include pauses, delayed start time, rinse
hold time and soaking phases).
 The precision of the counter is 30 seconds per programme.
 Only whole hours of operation are counted (1 hr and 59 min = 1 hr).
6.1 Reading the operating time
6.1.1 TC3 – TC2 stylings
The operations listed below must be carried out within 7 seconds.
TC3
TC2
Do not start the procedure with your fingers over the combination sensors
1.
2.
3.
4.
Switch on the appliance using the ON/OFF button.
Turn the selector clockwise until the fifth LED lights up.
Touch the START/PAUSE and the nearest option sensor simultaneously (as shown in the figure).
Keep your fingers over the sensors until the hours of operation appear on the display (at least
5 seconds).
6.2 Display of total operating time
This time is displayed with a sequence of two digits at a time: the first two digits indicate thousands and
hundreds, the second two digits indicate tens and units.
For example, if the operating time is 6,550 hours, the display will show the following sequence:
Phase 1
For two seconds, the
following is displayed: Hr
Phase 2
For two seconds, the
following digits are
displayed:
 thousands (6)
 hundreds (5)
Phase 3
For the next two seconds
the following digits are
displayed:
 tens (5)
 units (0)
TC
3/2/1
At the end of phase three (after the tens and units are displayed), the cycle is repeated.
To return to normal mode, either: switch the appliance off or press a button or turn the selector knob.
Technical Support – ADL
30/43
599 75 85-45 Rev. 00
7 OPTIONS
7.1 Compatibility between options
Compatibility with OPTIONS
Rinse hold
Night cycle
Pre-wash/Soak (*)
Stains
Extra-rinse
Easy-iron
Economy
TM 8 (Intensive)
TM 7 (Normal)
TM 6 (Daily)
TM 5 (Light)
TM 4 (Quick)
TM 3 (Super Quick)
TM 2
TM1
Aquasol
Max steam
Medium steam
Minimum steam
Drying
OPTIONS
Phases where
selection/
modification
is possible
Rinse hold
Night cycle
Pre-wash/Soak (*)
Stains
Super rinse
Easy-iron
Economy
TM 8 (Intensive)
TM 7 (Normal)
TM 6 (Daily)
TM 5 (Light)
TM 4 (Quick)
TM 3 (Super Quick)
TM 2
TM1
Aquasol
Max steam
Medium steam
Minimum steam
Drying
Selection
Pre-wash
Wash
Rinses
Spin
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
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X
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X
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X
X
X
X
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X
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X
X
X
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X
X
X
X
X
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X
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X
X
X
X
X
X
X
X
X
X
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X
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X
X
X
X
X
X
X
X
X
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X
X
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X
X
X
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X
X
X
X
X
X
X
X
X
X
X
X
X
(*) Pre-wash and Soak exclude each other
Pre-wash+Stains and Soak+Stains are compatible with one another depending on the detergent dispenser used.
The delayed start is compatible with all programmes except for Drain; the maximum time selectable is 20 hours.
The selection of the spin cycle is available for all programmes, except for Drain/Soak/Extra Silent.
Technical Support – ADL
31/43
599 75 85-45 Rev. 00
7.2 Description of options
Rinse hold
During the cycle the intermediate rinses and spins are performed.
Stops the appliance with water in the tub before the final spin cycle.
To drain the water, simply press the START/PAUSE button to run the drain and spin cycles.
Pre-wash
Adds a pre-wash phase at the start of the cycle with water heating to 30°C (or cold, if selected).
In COTTON and SYNTHETICS cycles, performs a short spin before passing on to the washing phase.
This option cannot be selected for WOOL and HAND WASH cycles.
Pre-wash
Adds a pre-wash phase with heating to 30°C (or cold, if selected) plus 30’ hold with HAND WASH
movement.
Completes the cycle.
EXTRA-rinse
Add two rinses to the cycles where featured.
Eliminates the spin at the end of washing.
ENABLING/DISABLING EXTRA RINSE USING A COMBINATION OF SENSORS
Appliances which do not envisage the SUPER RINSE option combined with a button can enable it through
a sensor combination.
TC3
TC2
During the selecting phase, touch the two sensors shown in the figure simultaneously for a few seconds until
the related icon lights up. This option also remains enabled during subsequent cycles. To disable it, repeat
the same operation until the related icon is turned off.
No spin
It eliminates all the spin phases.
It adds three rinses to the COTTON CYCLE and one to the SYNTHETIC FABRICS cycle.
Daily
Modifies the structure of the COTTON - SYNTHETIC FABRICS - DELICATES cycles to obtain good
washing performance in a variable amount of time.
Super quick
Modifies the structure of the wash phase of the COTTON - SYNTHETIC FABRICS - DELICATES cycles
by half a load.
Delayed start time
Adds a pause before the start of the programme. The delay time is shown on the three digit display
During the programme selection phase, a delayed start can be selected, from 30' to 20 hours (30'  60'
 90'  2h  3h...  20h  0h) and the time is shown on the Display. During the last hour the time
decreases minute by minute.
To start the cycle immediately after the countdown to the delayed start has already begun:
press the Start/Pause button, cancel the delay time by pressing the relevant button, then press
Start/Pause again.
Technical Support – ADL
32/43
599 75 85-45 Rev. 00
Easy-iron
In COTTON programmes:
- adds three rinse cycles
- eliminates intermediate spin cycles
- performs a pulse spin phase before the final spin
- adds an “untangling” phase after the spin cycle
In SYNTHETIC FABRICS programmes:
- it reduces the heating temperature in 50/60°C cycles to 40°C
- increases the wash time
- prolongs the cooling phase at the end of the wash phase
- adds one rinse cycle
- adds an “untangling” phase after the pulse spin cycle
Hot & Cold Water (only for TC3 styling with pre-set connection)
Touch this sensor to select.
Technical Support – ADL
33/43
599 75 85-45 Rev. 00
E21
Drain difficulty during washing
E22
Water leaks
Drain difficulty during drying
E23
Water fill difficulty during
washing
Faulty TRIAC for drain pump
E24
E11
Description
E13
ALARM
CODE
8 ALARM SUMMARY TABLE
Drain pump TRIAC “sensing”
circuit faulty
Technical Support – ADL
Possible fault













Tap closed.
Water pressure too low.
Drain pipe improperly positioned.
Water fill solenoid valve faulty.
Leaks from pressure switch water circuit.
Pressure switch faulty.
Faulty wiring.
Main circuit board faulty.
Drain pipe improperly positioned.
Water pressure too low.
Water fill solenoid valve faulty.
Leaks/clogging of pressure switch water circuit.
Pressure switch faulty.
















Drain tube kinked/clogged/improperly positioned.
Drain filter clogged/dirty.
Faulty wiring.
Pressure switch faulty.
Drain pump rotor blocked.
Drain pump faulty.
Main circuit board faulty.
Drain pipe kinked/clogged/improperly positioned.
Drain filter clogged/dirty.
Faulty wiring.
Drain pump faulty.
Pressure switch faulty.
Main PCB faulty.
Faulty wiring.
Drain pump faulty.
Main circuit board faulty.
 Main circuit board faulty.
34/43
Machine status/action
Reset
Cycle is paused with door locked
START/RESET
Cycle is paused with door locked
START/RESET
Cycle is paused (after 2 attempts)
START
ON/OFF
RESET
Cycle is paused
START/RESET
Safety drain cycle - Cycle stops with door open
RESET
Safety drain cycle - Cycle stops with door
unlocked
RESET
599 75 85-45 Rev. 00
ALARM
CODE
E31
E32
E35
E38
Description
Malfunction in electronic pressure  Wiring; Electronic pressure switch.
switch circuit
 Main electronic circuit board.



Calibration error of the electronic

pressure switch





Overflow



Internal pressure chamber is
clogged (water level does not

change for at least 30 sec. of

drum rotation)
Technical Support – ADL
Action
Machine status
Possible fault
Reset
Cycle stops with door locked
Drain tube kinked/clogged/improperly positioned.
Solenoid valve faulty.
Drain filter clogged/dirty.
Drain pump faulty.
Leaks from pressure switch water circuit.
Pressure switch faulty.
Wiring; main circuit board.
Water fill solenoid valve faulty.
Leaks from pressure switch water circuit.
Faulty wiring.
Pressure switch faulty.
Main circuit board faulty.
Motor belt broken.
Pressure switch hydraulic circuit clogged.
35/43
RESET
Cycle is paused
START/RESET
Cycle interrupted
Safety drain cycle
Drain pump continues to operate (5 mins. on,
then 5 mins. off, and so on)
RESET
Heating phase is skipped
RESET
599 75 85-45 Rev. 00
ALARM
CODE
Description
Action
Machine status
Possible fault
START/RESET
E41
Cycle is paused
E42
CLOSE THE
DOOR
Problems with door lock
E43
Cycle is paused
Door open
Faulty triac supplying power to
door delay system
E44
Check whether the door is closed properly.
Faulty wiring.
Door safety interlock faulty.
Main circuit board faulty.
Faulty wiring.
Door safety interlock faulty.
Electrical current leak between heating element and ground.
Main circuit board faulty.
Faulty wiring.
Door safety interlock faulty.
Main circuit board faulty.
Faulty “sensing” of door delay
system
 Main circuit board faulty.
Safety drain cycle
Cycle blocked
RESET
E45
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Reset
Faulty sensing by door delay
system TRIAC
 Main circuit board faulty.
Safety drain cycle
Cycle blocked
RESET
Technical Support – ADL
36/43
Safety drain cycle
Cycle blocked
RESET
599 75 85-45 Rev. 00
ALARM
CODE
 Faulty wiring.
No signal from motor tachometric
 Motor faulty.
generator
 Inverter board faulty.
Inverter is drawing too much
current (>15 A)
E59
No signal from tachometric
generator for 3 seconds
E5A
Overheating on heat dissipater
for inverter
E5C
Input voltage is too high
E5D
Data transfer error between
inverter and main PCB
E5E
Communication error between
inverter and main PCB
E5F
Inverter is drawing too much
current (>4.5 A)
Inverter PCB fails to start the
motor
E5H
E58
E52
Possible fault
E57
Description
Input voltage is lower than 175 V
Technical Support – ADL
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Motor-inverter wiring faulty.
Inverter board faulty.
Motor faulty.
Abnormal motor operation (overload).
Motor-inverter wiring faulty.
Motor faulty.
Inverter board faulty.
Motor-inverter wiring faulty.
Inverter board faulty.
Motor faulty.
Overheating caused by continuous operation or ambient
conditions (let appliance cool down).
 Inverter board faulty.
 Input voltage is too high (measure the grid voltage).
 Inverter board faulty.
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Line interference.
Faulty wiring.
Main board or Inverter board faulty.
Faulty wiring.
Control/display circuit board faulty.
Inverter board faulty.
Weight sensor board faulty.
WD board faulty.
Main circuit board faulty.
Faulty wiring.
Inverter board faulty.
Main board faulty.
 Faulty wiring.
 Inverter board faulty.
37/43
Action
Machine status
Reset
Cycle blocked with door locked after 5 attempts
ON/OFF
RESET
Cycle blocked with door locked after 5 attempts
ON/OFF
RESET
Cycle blocked with door locked after 5 attempts
ON/OFF
RESET
Cycle blocked with door locked after 5 attempts
ON/OFF
RESET
Cycle blocked with door locked after 5 attempts
ON/OFF
RESET
Cycle blocked with door locked after 5 attempts
ON/OFF
RESET
----------------
ON/OFF
RESET
Cycle blocked after 5 attempts
ON/OFF
RESET
Cycle blocked with door locked after 5 attempts
ON/OFF
RESET
Cycle blocked with door locked after 5 attempts
ON/OFF
RESET
599 75 85-45 Rev. 00
ALARM
CODE
E61
Insufficient heating during the
washing phase
Faulty wiring.
NTC probe for wash cycle faulty.
Heating element faulty.
Main circuit board faulty.
Faulty wiring.
NTC probe for wash cycle faulty.
Heating element faulty.
Main circuit board faulty.
The heating phase is skipped
Reset
START/RESET
E66
RESET
Heating element power relay
faulty (inconsistency between
sensing and relay status)
 Main circuit board faulty.
Safety water fill
Cycle stops with door closed
ON/OFF
RESET
E68
Safety drain cycle
Cycle stops with door open
Current leak to the ground
 Current leakage between heating element and ground.
The heating phase is skipped
START/RESET
E69
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Action
Machine status
Heating element interrupted
 Faulty wiring.
 Heating element for washing interrupted (thermal fuse open).
 Main circuit board faulty.
E6A
Overheating during washing
phase (temperature higher than
88°C for more than 5 min.)
Possible fault
Heating relay sensing faulty
 Main circuit board faulty.
Cycle stops with door locked
RESET
E6H
E62
Description
Heating element power relay
faulty (inconsistency between
sensing and relay status)
 Faulty wiring.
 Current leakage between heating element and ground.
 Main circuit board faulty.
Safety water fill
Cycle stops with door closed
ON/OFF
RESET
Technical Support – ADL
38/43
----------------
START
ON/OFF
RESET
599 75 85-45 Rev. 00
ALARM
CODE
E71
Fault in NTC sensor on drying
condenser (voltage out of range,
short-circuit or open circuit)
Fault in NTC sensor on drying
duct (voltage out of range,
short-circuit or open circuit)
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E83
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Faulty wiring.
NTC probe for wash cycle faulty.
Main circuit board faulty.
Faulty wiring.
Drying NTC sensor (condenser) improperly positioned or
faulty.
WD circuit board faulty.
Faulty wiring.
Drying NTC sensor (duct) improperly positioned or faulty.
WD circuit board faulty.
Faulty wiring.
NTC probe for wash cycle improperly positioned.
NTC probe faulty.
Main circuit board faulty.
Error in reading selector
 Main circuit board faulty.
 Incorrect configuration data.
E86
NTC probe for wash cycle
improperly positioned
Selector configuration error
 Incorrect configuration of display board.
Display board microprocessor
faulty
 If this continues, replace the display board.
Technical Support – ADL
Action
Machine status
Possible fault
E87
E74
E73
NTC probe for wash cycle faulty
(short-circuited or open)
E72
Description
The heating phase is skipped
START/RESET
The heating and drying phase
is skipped
START/RESET
Drying heating phase skipped
START/RESET
The heating phase is skipped
RESET
Cycle cancelled
39/43
Reset
START/RESET
----------------
No action to be taken
START
ON/OFF
RESET
START
ON/OFF
RESET
599 75 85-45 Rev. 00
Possible fault
Action
Machine status
Reset
----------------
RESET
 Main circuit board faulty.
 Incorrect configuration data.
Cycle blocked
ON/OFF
 Main circuit board faulty.
 Incorrect configuration data.
Cycle blocked
RESET
 Incompatibility between main PCB and inverter.
Cycle blocked
ON/OFF
Incorrect configuration of
washing cycle
Inconsistency between
programme selector and
cycle configuration
Communication error between
main PCB – inverter
Display board configuration error  Display board faulty.
----------------
START
ON/OFF
RESET
Display board touch sensor faulty  Display board faulty.
----------------
ON/OFF
EA6
EA1
E91
ON/OFF
E92
Cycle blocked
E93
 Main circuit board faulty.
 Incorrect configuration data.
Appliance configuration error
E94
ON/OFF
E97
Cycle blocked
E98
 Incorrect control/display board.
 Incorrect PCB (does not correspond to the model).
Communication inconsistency
between main PCB and display
board (incompatible versions)
E9C
 Faulty wiring.
 Control/display circuit board faulty.
 Main circuit board faulty.
Communication error between
main PCB and display board
E9E
ALARM
CODE
Description
No drum position signal made
No signal from the DSP during
motor activation
Technical Support – ADL
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DSP sensor faulty.
Transmission belt broken.
Main circuit board faulty.
Faulty wiring.
DSP sensor faulty.
Transmission belt broken.
Main circuit board faulty.
Faulty wiring.
Drum positioning cycle cancelled
Cycle paused
40/43
START/RESET
START
RESET
599 75 85-45 Rev. 00
ALARM
CODE
EC1
EC2
Action
Machine status
Possible fault
Faulty wiring.
Solenoid valve faulty/blocked.
Circuit board faulty.
Faulty wiring.
Weight sensor faulty.
Circuit board faulty.
Faulty wiring.
Weight sensor faulty.
Main board faulty.
Cycle stops with door locked
Drain pump continues to operate (5 mins. on,
then 5 min. off, and so on)
EF1
 Drain filter clogged/dirty.
 Drain hose blocked/kinked/too high.
Warning displayed at the end of cycle
Overdosing of detergent
(too much foam during drain
phases)
 Excessive detergent dosing.
 Drain hose kinked/blocked.
 Drain filter clogged/dirty.
Warning displayed after 5 attempts or by the
specific LED
RESET
Aqua control system intervention
 Water leaks onto base frame.
 Aqua control device faulty.
Appliance drains
ON/OFF
RESET
Water fill pressure too low, no
signal from flowmeter and
electronically controlled valve
is open
 Tap closed.
 Water fill pressure too low.
----------------
RESET
Unbalanced load
 Final spin phases skipped.
----------------
START/RESET
Reset
 If it continues, replace the main board.
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EF4
Drain filter clogged
(drain phase too long)
EF2
START/RESET
EF3
----------------
RESET
EF5
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Electronically controlled valve
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blocked with operating flowmeter
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Data transfer error between
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Weight sensor and main PCB
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Problems with weight sensor
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(no signal or outside the limits)
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Reset
EF6
EC3
Description
Technical Support – ADL
41/43
START/RESET
599 75 85-45 Rev. 00
ALARM
CODE
Reset
EH1
Action
Machine status
Appliance power supply
frequency out of limits
 Problem with the power supply network (incorrect/disturbed).
 Main circuit board faulty.
Wait for nominal frequency conditions
ON/OFF
EH2
Possible fault
Supply voltage too high
 Problem with the power supply network (incorrect/disturbed).
 Main circuit board faulty.
Wait for nominal voltage conditions
ON/OFF
EH3
Description
Supply voltage too low
 Problem with the power supply network (incorrect/disturbed).
 Main circuit board faulty.
Wait for nominal voltage conditions
ON/OFF
Technical Support – ADL
42/43
599 75 85-45 Rev. 00
Revision
Date
00
04/2012
Description
Document creation
Author
ADL
Approved by: