Complete user’s manual
w w w.v t e c h p h o n e s . c o m
Models:
DS6751/DS6751-2/
DS6751-3
BC
Congratulations
on purchasing your new VTech product. Before using this telephone, please read
Important safety instructions on page 89 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STAR® label indicating it meets the latest energy
efficiency guidelines.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing aids and
cochlear implants. The TIA-1083 Compliant Logo is a trademark of the
Telecommunications Industry Association. Used under license.
Compatible with
Hearing Aid T-Coil
T
TIA-1083
Register online to get an additional 3-month warranty!
Visit www.vtechphones.com.
Registration
Register your product online for enhanced warranty support.
Product news
Learn about the latest VTech products.
®
The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc.
and any use of such marks by VTech Holdings Limited is under license.
VTech Holdings Limited is a member of Bluetooth SIG, Inc.
Other trademarks and trade names are those of their respective owners.
Table of contents
Getting started . . . . . . . . . . . . . . . . . 1
Telephone operation . . . . . . . . . . . 30
Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1
Make a home call . . . . . . . . . . . . . . . . . . 30
Telephone base and charger
installation . . . . . . . . . . . . . . . . . . . . . . . . . 2
Predial a home call . . . . . . . . . . . . . . . . . 30
Battery installation . . . . . . . . . . . . . . . . . . . 3
End a home call . . . . . . . . . . . . . . . . . . . . 31
Answer a home call . . . . . . . . . . . . . . . . . 30
Battery charging . . . . . . . . . . . . . . . . . . . . 4
Call waiting on the home line . . . . . . . . . 31
Installation options . . . . . . . . . . . . . . . . . . . 5
Make a cell call . . . . . . . . . . . . . . . . . . . . 31
Tabletop to wall mount installation . . . . . . 5
Predial a cell call . . . . . . . . . . . . . . . . . . . 32
Wall mount to tabletop installation . . . . . . . 7
Answer a cell call . . . . . . . . . . . . . . . . . . . 32
Are you a new cable or VoIP
subscriber? . . . . . . . . . . . . . . . . . . . . . . . . 8
End a cell call . . . . . . . . . . . . . . . . . . . . . 32
Call waiting on the cell line . . . . . . . . . . . 33
Did you subscribe to voicemail service
from your telephone service provider? . . . 8
Answer a cell call while on a
home call . . . . . . . . . . . . . . . . . . . . . . . . . 33
Telephone base layout . . . . . . . . . . . . . . . 9
Cell phone voicemail . . . . . . . . . . . . . . . . 33
Handset layout . . . . . . . . . . . . . . . . . . . . 12
Answer a home call while on a
cell call . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Bluetooth . . . . . . . . . . . . . . . . . . . . 14
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Introducing Bluetooth . . . . . . . . . . . . . . . 14
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Glossary of terms . . . . . . . . . . . . . . . . . . 16
Handset speakerphone . . . . . . . . . . . . . . 35
Bluetooth setup . . . . . . . . . . . . . . . . . . . . 17
Temporary ringer silencing . . . . . . . . . . . 35
VTech Connect to Cell™ application . . . . 17
Temporary tone dialing . . . . . . . . . . . . . . 35
Add a cell phone . . . . . . . . . . . . . . . . . . . 18
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Review the cell device list . . . . . . . . . . . . 19
Check voicemail . . . . . . . . . . . . . . . . . . . 37
Auto connection . . . . . . . . . . . . . . . . . . . . 19
Chain dialing . . . . . . . . . . . . . . . . . . . . . . 37
Download directory . . . . . . . . . . . . . . . . . 20
Transfer a call . . . . . . . . . . . . . . . . . . . . . 38
Telephone settings . . . . . . . . . . . . 21
Find handset . . . . . . . . . . . . . . . . . . . . . . 39
Using the menu . . . . . . . . . . . . . . . . . . . . 21
Web address . . . . . . . . . . . . . . . . . . . . . . 39
Handset ringer volume . . . . . . . . . . . . . . 21
Multiple handset use . . . . . . . . . . . 40
Telephone base ringer volume . . . . . . . . 22
Join a call in progress . . . . . . . . . . . . . . . 40
Ringer tone . . . . . . . . . . . . . . . . . . . . . . . 22
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . 41
Quiet mode . . . . . . . . . . . . . . . . . . . . . . . 23
Answer an incoming call during an
intercom call . . . . . . . . . . . . . . . . . . . . . . 43
Set date and time . . . . . . . . . . . . . . . . . . 24
LCD language . . . . . . . . . . . . . . . . . . . . . 25
Voicemail number . . . . . . . . . . . . . . . . . . 26
Directory . . . . . . . . . . . . . . . . . . . . . 44
Clear voicemail indicators . . . . . . . . . . . . 27
About the directory . . . . . . . . . . . . . . . . . 44
Key tone . . . . . . . . . . . . . . . . . . . . . . . . . 28
Add a directory entry . . . . . . . . . . . . . . . . 45
Home area code . . . . . . . . . . . . . . . . . . . 28
Review and dial from the directory . . . . . 47
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . 29
i
Table of contents
Alphabetical search . . . . . . . . . . . . . . . . . 47
Message capacity . . . . . . . . . . . . . . . . . . 66
Edit a directory entry . . . . . . . . . . . . . . . . 48
New message indication . . . . . . . . . . . . . 66
Delete directory entries . . . . . . . . . . . . . . 49
Call screening . . . . . . . . . . . . . . . . . . . . . 67
Speed dial . . . . . . . . . . . . . . . . . . . . . . . . 50
Call intercept . . . . . . . . . . . . . . . . . . . . . . 67
Assign a speed dial entry . . . . . . . . . . . . 50
Message playback . . . . . . . . . . . . . . . . . . 67
Reassign a speed dial entry . . . . . . . . . . 51
Delete all messages . . . . . . . . . . . . . . . . 69
Dial a speed dial number . . . . . . . . . . . . . 51
Record, play or delete memos . . . . . . . . 69
Delete a speed dial entry . . . . . . . . . . . . . 52
Remote access . . . . . . . . . . . . . . . . . . . . 70
Caller ID . . . . . . . . . . . . . . . . . . . . . 53
Appendix . . . . . . . . . . . . . . . . . . . . 71
About caller ID . . . . . . . . . . . . . . . . . . . . . 53
Expand your telephone system . . . . . . . . 71
Information about caller ID with
call waiting . . . . . . . . . . . . . . . . . . . . . . . . 53
Add and register a handset . . . . . . . . . . 71
Caller ID log . . . . . . . . . . . . . . . . . . . . . . . 54
Keystroke table . . . . . . . . . . . . . . . . . . . . 73
Replace a handset . . . . . . . . . . . . . . . . . 72
Missed call indicator . . . . . . . . . . . . . . . . 54
Screen messages . . . . . . . . . . . . . . . . . . 74
Memory match . . . . . . . . . . . . . . . . . . . . . 55
Review and dial from the caller ID log . . . 55
Handset and telephone base
indicators . . . . . . . . . . . . . . . . . . . . . . . . . 76
View dialing options . . . . . . . . . . . . . . . . . 56
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Save a caller ID log entry to the
directory . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Troubleshooting . . . . . . . . . . . . . . . . . . . . 79
Delete the caller ID log entries . . . . . . . . 58
Precautions for users of implanted
cardiac pacemakers . . . . . . . . . . . . . . . . 90
Important safety instructions . . . . . . . . . . 89
Caller ID log screen messages . . . . . . . . 58
Operating range . . . . . . . . . . . . . . . . . . . 90
Answering system settings . . . . . 59
ECO mode . . . . . . . . . . . . . . . . . . . . . . . . 90
Answering system . . . . . . . . . . . . . . . . . . 59
Energy-saving charging mode . . . . . . . . . 91
Announcement . . . . . . . . . . . . . . . . . . . . 59
Maintenance . . . . . . . . . . . . . . . . . . . . . . 91
Record your own announcement . . . . . . 59
About cordless telephones . . . . . . . . . . . 92
Play the announcement . . . . . . . . . . . . . . 60
®
The RBRC seal . . . . . . . . . . . . . . . . . . . 92
Delete your announcement . . . . . . . . . . . 60
Limited warranty . . . . . . . . . . . . . . . . . . . 93
Answer on/off . . . . . . . . . . . . . . . . . . . . . 61
FCC, ACTA and IC regulations . . . . . . . . 95
Call screening . . . . . . . . . . . . . . . . . . . . . 62
Technical specifications . . . . . . . . . . . . . 96
Number of rings . . . . . . . . . . . . . . . . . . . . 62
Index . . . . . . . . . . . . . . . . . . . . . . . . 97
Remote access code . . . . . . . . . . . . . . . . 63
Message alert tone . . . . . . . . . . . . . . . . . 63
Recording time . . . . . . . . . . . . . . . . . . . . 64
Answering system operation . . . . 65
Answering system and voicemail . . . . . . 65
Using the answering system and
voicemail together . . . . . . . . . . . . . . . . . . 65
ii
Getting started
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Handset
(1 for DS6751)
(2 for DS6751-2)
(3 for DS6751-3)
Battery compartment cover
(1 for DS6751)
(2 for DS6751-2)
(3 for DS6751-3)
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
Telephone base
Battery
(1 for DS6751)
(2 for DS6751-2)
(3 for DS6751-3)
Handset charger and
charger adapter
(1 for DS6751-2)
(2 for DS6751-3)
Telephone line cord
Telephone base
power adapter
Abridged user’s manual
Quick start guide
Abridged user’s manual
Quick start guide
To purchase a replacement battery or power adapter, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
If you subscribe to digital subscriber line (DSL) high-speed Internet service through
your telephone line, you must install a DSL filter between the telephone line cord and
telephone wall jack. Contact your DSL service provider for more information about
DSL filter.
Telephone wall jack
Electrical outlet
(not controlled
by a wall switch)
A DSL filter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL filter must
be plugged into the
telephone wall jack.
Telephone
base power
adapter
Charger
adapter
TEL. LINE
DC 6V
Use Only
Supplied Adapter
Charger
Telephone base
• Use only the power adapters supplied with this product. To order a replacement, visit
our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
• The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
• Even if you do not subscribe to any conventional telephone service, you can still use the
cell line alone without plugging in a telephone line cord.
CAUTION:
If you subscribe to telephone service from a cable company or a VoIP service
provider, contact your cable/VoIP service provider for more information.
Getting started
Battery installation
Install the battery as shown below.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
2. Place the battery with the label
THIS SIDE UP facing up and
the wires inside the battery
compartment.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
1. Plug the battery connector securely
into the socket, matching the
orientation of the engraved label.
Battery Pack / Bloc-piles :
(2.4V Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
3. Slide the battery compartment cover
towards the center of the handset
until it clicks into place.
4. Place the handset in the telephone
base or charger to charge.
CHARGE light
remains on
when charging.
• If the handset will not be used for a long period of time, disconnect and remove the
battery to prevent any possible leakage.
• To purchase replacement batteries, visit our website at www.vtechphones.com
or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
call 1 (800) 267-7377.
IMPORTANT:
Check for a dial tone by pressing
is successful.
/HOME. If you hear a dial tone, the installation
If you do not hear a dial tone:
• Make sure the installation procedures described above are properly done.
• It may be a wiring problem. If you have changed your telephone service to
digital service from a cable company or a VoIP service provider, the telephone line
may need to be rewired to allow all existing telephone jacks to work. Contact your
cable/VoIP service provider for more information.
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see the table below). If necessary, place the handset in the telephone base or charger
to charge the battery. For best performance, keep the handset in the telephone base
or charger when not in use. The battery is fully charged after 11 hours of continuous
charging. See the table on page 78 for battery operating times.
If the screen is blank or displays Put in charger, you need to charge the handset
without interruption for at least 30 minutes to give the handset enough charge to use
for a short time. When the battery is low, the handset displays Low battery along
with a flashing icon. If you are on a call in low battery mode, the handset plays short
beeps to alert you.
The following table summarizes the battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank, or
displays Put in charger and
flashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen displays
Low battery and
flashes.
The battery has enough
charge to be used for a short
time.
Charge without interruption
(about 30 minutes).
The screen displays
HANDSET X.
The battery is charged.
To keep the battery charged,
place it in the telephone
base or charger when not
in use.
If you place the handset in the telephone base or charger without plugging in a battery,
the screen displays NO BATTERY.
After you install your telephone or power returns following a power
outage, the handset will prompt you to set the date and time.
For instructions, see Set date and time on page 24. To skip setting,
press CANCEL.
Date: MM/DD/YY
ECO
ANS ON
Getting started
Installation options
The telephone comes ready for tabletop use. If you want to mount your telephone
on a wall, use the provided wall mount bracket to connect with a standard
dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can
purchase one from many hardware or consumer electronics retailers. You may need a
professional to install the wall mount plate.
Tabletop to wall mount installation
1. Remove the telephone line cord from the telephone wall jack, and the telephone
base power adapter from the electrical outlet.
TEL. LINE
DC 6V
Use Only
Supplied Adapter
2. Push to open the wall mount bracket as the arrows indicated below. Swivel the
wall mount bracket down.
Getting started
Tabletop to wall mount installation
3. Press the wall mount bracket onto the telephone base until it clicks into place.
4. Plug the telephone line cord into the telephone wall jack. Plug the telephone base
power adapter into an electrical outlet not controlled by a wall switch. Align the
holes on the wall mount bracket with the standard wall mounting plate and slide the
telephone down until it locks securely. Bundle the telephone line cord and power
adapter cord neatly with twist ties.
Getting started
Wall mount to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie them first.
2. Unplug the telephone line cord (or the DSL filter) from the telephone wall jack.
Unplug the power adapter from the electrical outlet. Slide the wall mount bracket up
and remove it from the wall mount plate.
3. Push to release the wall mount bracket from the telephone base. Swivel it upwards
as the arrows indicated below. Then press it onto the telephone base until it clicks
into place.
Wall mount position
Tabletop position
4. See Telephone base and charger installation on page 2.
Getting started
Are you a new cable or VoIP subscriber?
If your answer is yes, the existing telephone jacks in your home may no longer work.
Your cable/VoIP service provider uses a different connection, separate from your old
traditional telephone service, to connect the modem/router/terminal adapter installed in
your home.
To allow all existing telephone jacks to work, contact your telephone service provider
for solutions, such as rewiring services (fees may apply).
If your answer is no, your existing telephone jacks will continue to work as normal.
OLD
Conventional
telephone line jack
Main
landline
NEW
Cable or
Internet
Modem/Router/
Terminal adapter
Did you subscribe to voicemail service from your telephone
service provider?
Your telephone has a built-in answering system and supports voicemail feature offered
by your telephone service provider (subscription is required, and fees may apply).
Refer to Answering system and voicemail on page 65 for more information.
To use the built-in answering system:
You may see this online Complete user’s manual on how to record your outgoing
announcement, retrieve messages and other related operations.
To use the voicemail:
To retrieve your voicemail messages, you typically dial an access number provided
by your telephone service provider, and then enter a security code. Contact your
telephone service provider for instructions on how to configure the voicemail settings
and listen to messages.
Getting started
Telephone base layout
1
2
3
4
5
6
7
8
1–
ANS ON/OFF
6–
• Press to turn the answering system on or off
(page 61).
2 – X/DELETE
��������
7–
• Press to delete the playing message or
announcement (page 68 or page 60).
• Press to delete the displayed entry while in
the directory, caller ID log or redial list
(page 49, page 58 or page 36).
• Press to delete digits or characters, or
press and hold to delete all digits or
characters while using the dialing keys.
/PLAY/STOP
• Press to start or stop message playback
(page 68).
• Flashes when there are new messages or
memos in the answering system.
• Press to temporarily turn on/off call
screening (page 62).
8–
/CELL
• Press to make, answer or end a cell call
(page 31 or page 32).
3 – MUTE
����
• Press to mute the microphone while on a
call (page 34).
• Press to silence the ringer temporarily while
the telephone base is ringing (page 35).
4 – /SKIP
• Press to skip to the next message during
message playback (page 68).
5–
/HOME
• Press to make, answer or end a home call
(page 30 or page 31).
/REPEAT
• Press to repeat the playing message
(page 68).
• Press twice to play the previous message
(page 68).
Getting started
Telephone base layout
11
12
9
13
14
10
9 – MENU/SELECT
�����������
13 –
• Press to show the menu (page 21).
• Press to choose an item, or save an entry or
setting while in a menu.
10 – �����
QUIET#
• Press and hold to set and turn on the quiet
mode, or turn it off (page 23).
• Press repeatedly to show other dialing
options when reviewing a caller ID log entry
(page 56).
11 –
1 and
14 – ������������
FIND HANDSET
• Press to page all system handsets
(page 39).
2 device lights
• On when the telephone base is paired and
connected with a Bluetooth cell phone
(page 18).
• Blinks when the telephone base is pairing
and connecting with a Bluetooth cell phone
(page 18).
12 –
1/
/
• Press to review the directory when the
phone is not in use (page 47).
• Press to scroll up while in a menu, or in the
directory, caller ID log or redial list.
• Press to move the cursor to the right while
entering numbers or names.
2
• Press to pair or replace a cell phone
(page 18).
• Press to cancel the pairing process
(page 18).
10
Getting started
Telephone base layout
20
15
16
17
18
21
19
22
15 – ������
CANCEL
19 – ������������
REDIAL/PAUSE
• Press to silence the ringer temporarily while
the telephone base is ringing (page 35).
• Press and hold to erase the missed call
indicator when the phone is not in use
(page 54).
• Press to return to the previous menu, or
press and hold to return to idle mode, while
in a menu without making changes.
16 –
• Press repeatedly to review the last 10
numbers dialed (page 36).
• Press and hold to insert a dialing pause
while dialing or entering numbers (page 30
or page 45).
20 – /CID
• Press to review the caller ID log when the
phone is not in use (page 55).
• Press to scroll down while in a menu, or
reviewing the directory, caller ID log or
redial list.
• Press to move the cursor to the left while
entering numbers or names.
1
• Press repeatedly to add or remove 1 in front
of the caller ID log entry before dialing or
saving it to the directory while reviewing a
caller ID log entry (page 56).
• Press and hold to set or dial your voicemail
number (page 26 or page 37).
21 – ������������
Dialing keys
• Press to enter numbers or characters.
• Press to answer an incoming home call or
cell call (page 30 or page 32).
17 – �����
FLASH
• Press to answer an incoming call when you
hear a call waiting alert during a call
(page 33)�.
18 –
/VOL and
22 – ����
TONE
• Press to switch to tone dialing temporarily
when using pulse service during a call
(page 35).
/VOL
• Press to adjust the listening volume during a
call or message playback (page 34 or
page 68).
• Press to adjust the telephone base ringer
volume when the phone is not in use
(page 22).
11
Getting started
Handset layout
1
4
2
5
3
6
7
1 – CHARGE light
2–
6 – OFF/CANCEL
• Press to hang up during a call (page 31).
• Press to silence the ringer temporarily while
the handset is ringing (page 35).
• Press and hold to erase the missed call
indicator when the phone is not in use
(page 54).
• Press to return to the previous menu, or
press and hold to return to idle mode, while
in a menu without making changes.
/CELL
• Press to make or answer a cell call (page 31
or page 32).
• Press to answer an incoming cell call when
you hear a call waiting alert (page 33).
3–
/HOME/FLASH
• Press to make or answer a home call
(page 30).
• Press to answer an incoming home call
when you hear a call waiting alert during a
call (page 33).
4–
7 – CID/ /VOLUME
• Press to review the caller ID log when the
phone is not in use (page 55).
• Press to decrease the listening volume
during a call or message playback (page 33
or page 68).
• Press to scroll down while in a menu, or
reviewing the directory, caller ID log or
redial list.
• Press to move the cursor to the left while
entering numbers or names in the directory.
/ /VOLUME
• Press to review the directory when the
phone is not in use (page 47).
• Press to increase the listening volume
during a call or message playback (������
page 34
or page 68).
• Press to scroll up while in a menu, or
reviewing the directory, caller ID log or
redial list.
• Press to move the cursor to the right while
entering numbers or names.
5 – MENU/SELECT
• Press to show the menu (page 21).
• Press to choose an item, or save an entry or
setting while in a menu.
12
Getting started
Handset layout
8
9
10
12
11
13
14
8–
1
• Press to delete the displayed entry when
reviewing the directory, caller ID log or redial
list (page 49, page 58 or page 36).
• Press repeatedly to add or remove 1 in front
of the caller ID log entry before dialing or
saving it to the directory ������������������
while reviewing a
caller ID log entry���(page 56).
• Press and hold to set or dial your voicemail
number (page 26 or page 37).
12 – QUIET#
• Press and hold to set and turn on the quiet
mode, or turn it off (page 23).
• Press repeatedly to show other dialing
options when reviewing a caller ID log entry
(page 56).
9 – Dialing keys
• Press to enter numbers or characters.
• Press to answer an incoming call �������
(page 30
or page 32)�.
13 – REDIAL/PAUSE
10 – TONE
• Press repeatedly to review the last 10
numbers dialed (page 36).
• Press and hold to insert a dialing pause
while dialing or entering numbers (page 30
or page 45).
• Press to switch to tone dialing temporarily
when using pulse service while on a call
(page 35).
11 – MUTE/DELETE
14 –
• Press to mute the microphone while on a
call (page 34).
• Press to silence the ringer temporarily while
the handset is ringing (page 35).
• Press to delete the playing message or
announcement (page 68 or page 60).
• Press to delete digits or characters, or
press and hold to delete all digits or
characters while using the dialing keys.
• Press to make a home line call using the
handset speakerphone (page 30).
• Press to answer a call using the handset
speakerphone (page 30 and page 32).
• Press to switch between the handset
speakerphone and the handset earpiece
during a call or message playback
(page 35 or page 68).
13
Bluetooth
Introducing Bluetooth
Your new DS6751 telephone system with Bluetooth wireless technology has the
following features:
• Pair and connect up to a maximum of two cell phones with the telephone base to
make and receive cell calls. Only one cell phone can be active on a call at
a time.
• Make and receive calls using your cell phone plan while utilizing the ease and
comfort of your home telephone system.
• Receive directory entries from your cell phone.
IMPORTANT INFORMATION
• Refer to the user's manual of your Bluetooth enabled cell phone for more
information about how that device uses Bluetooth connectivity.
• Bluetooth wireless technology operates within a short range (a maximum of
approximately 30 feet) from the telephone base. Keep connected cell phones within
this range. For optimal performance, keep your cell phone within 15 feet of the
telephone base while using the DS6751 cell line.
• If your cell phone has poor reception in your home, the DS6751 cannot improve the
reception. However, if there is a location in your house with better reception, you can
leave your cell phone at that location while you use the DS6751 cell line.
• If you experience poor sound quality, your cell phone may be too far away from the
telephone base. To improve Bluetooth signal strength, place your cell phone closer
to the telephone base (within 15 feet) and make sure that there are no physical
obstacles between the telephone base and the cell phone, such as large furniture or
thick walls.
Less than 15 feet for
optimal performance
®
DS6751
14
Cellular signal
Bluetooth
• Charge your cell phone while it is connected to the telephone base. Your cell
phone's battery will discharge faster while it is connected to the telephone base
via Bluetooth wireless technology.
• Monitor your cell phone's usage because minutes are deducted from your cellular
plan for the duration of all cell calls, depending on the terms of your plan.
Refer to Bluetooth setup (page 17) to learn how to set up and manage your Bluetooth
enabled devices. Refer to Telephone operation (page 31) on how to operate your
Bluetooth devices with your new DS6751 telephone system with Bluetooth wireless
technology. Refer to Troubleshooting (page 79) if you experience difficulty using the
telephone system.
®
The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of
such marks by VTech Holdings Limited is under license.
VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and
trade names are those of their respective owners.
15
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar
with using your Bluetooth enabled cell phone and your new DS6751 telephone system.
Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone.
Cell line - the telephone line associated with your cell phone service. On your DS6751
telephone base and handset, press /CELL to use the cell line.
Connected - when you pair a Bluetooth cell phone to the DS6751, it is automatically
connected. When a cell phone is connected, 1 and/or 2 displays after on the
telephone and handset. The 1 and/or 2 device light on the telephone base is on. If
a cell phone loses its connection to the telephone base, it must be reconnected before
you can use the cell phone with the DS6751.
Disconnected - when a cell phone is disconnected, the on the telephone base and
handset no longer displays. The 1/ 2 device light on the telephone base is off.
Discoverable mode - before a Bluetooth enabled device can be paired, it must be
set to this mode. When pairing your cell phone, the telephone base will be set to
this mode. Depending on the manufacturer, this mode is sometimes referred to as
Find Me or Visibility.
Home line - your conventional telephone land line. On your DS6751 telephone base
and handset, press /HOME to use the home line.
Paired device - once a Bluetooth enabled cell phone has been paired with the
telephone base, it appears on the cell devices list. A maximum of two cell phones can
be paired with the telephone base.
Pairing - this refers to the process of Bluetooth enabled cell phone registering device
information with each other. The telephone base must be paired with a Bluetooth
enabled cell phone before the Bluetooth cell phone can be used. Depending on the
manufacturer, this is also referred to as Bonding.
PIN - by default, the PIN is 0000 for the telephone base and for most Bluetooth
devices. PIN information may be exchanged between Bluetooth devices before they
can be used. This is also known as a Passkey or Passcode.
16
Bluetooth
Bluetooth setup
To use a Bluetooth enabled cell phone with your DS6751, you must first pair and
connect it with the telephone base. The DS6751 telephone base and all system
handsets can be used to make or answer calls on the cell phone line.
Bluetooth wireless technology operates within a short range (a maximum of
approximately 30 feet). When you pair a Bluetooth cell phone to the telephone base,
make sure your Bluetooth cell phone is close to the telephone base to maintain
sufficient signal strength. For optimal performance, keep your cell phone within 15 feet
of the telephone base while using the cell line.
VTech Connect to Cell™ application
®
If you are using Bluetooth enabled Android phones (OS 2.3 or higher), you can further
extend the flexibility of your telephone system with use of this free application.
VTech Connect to Cell comprises Caller ID manager and Alerts manager that help
you integrate your cell phone with your new DS6751.
®
To learn more or download this application via Google Play Store,
go to http://www.vtechphones.com/app_connect_to_cell.
®
®
Android and Google Play are registered trademarks of Google Inc.
17
Bluetooth
Add a cell phone
Before you begin, make sure that you have cellular coverage and your Bluetooth
enabled cell phone is not connected to any other Bluetooth devices. Refer to your cell
phone user's manual to learn how to search for or add new Bluetooth devices.
You can pair and connect up to two cell phones to the telephone base. All paired cell
phones are shown on the cell device list. Only one Bluetooth cell phone can be on a
call at a time.
Once you have paired and connected a device with the telephone base, you do not
need to repeat the procedure again unless you have replaced the paired cell phone
with a new one.
To pair and connect a cell phone:
1. Press 1 / 2 on the telephone base. You hear two beeps and the 1/ 2 device
light blinks.
• When slot 1 is empty, the base screen displays
Pairing D1... and the 1 device light blinks.
• When slot 1 is paired and slot 2 is empty, the base screen
displays Pairing D2... and the 2 device light blinks.
• When both slots are paired, the base screen displays
Replace 1 or 2? Use the dialing key to choose the desired
slot. Then the corresponding light ( 1 or 2) blinks.
2. Turn on the Bluetooth feature of your cell phone. Once your cell phone finds your
VTech phone (VTech DS6751), press the appropriate key on your cell phone to
continue the pairing process.
• Your cell phone may prompt you to enter the PIN of the telephone base. The default
PIN of the telephone base is 0000.
• All cell phones that are connected to the telephone base are
disconnected temporarily until the pairing process is completed.
HANDSET X
3. When the cell phone is successfully paired and connected to the
telephone base, you hear two beeps. The corresponding status
icon ( 1/ 2) displays. The corresponding device light ( 1/ 2)
10:01
01/02
turns on.
1
ECO
2
ANS ON
AM
If you have trouble pairing your cell phone, it may not be compatible with your
DS6751. Check the Bluetooth compatibility list at www.vtechphones.com.
• The pairing process may take up to one minute. If the pairing process fails, turn off
the Bluetooth feature on your phone and on the DS6751 by pressing 1 / 2. Then
repeat the steps above to pair and connect again. In some cases, it may take you a
few attempts to complete the pairing process.
• The steps for the pairing process may vary for different cell phones. If this happens,
follow the prompts on your cell phone and your DS6751 to complete the pairing process.
18
Bluetooth
Review the cell device list
1. Press MENU on the phone when it is not in use.
2. Press or to scroll to Bluetooth, then press SELECT.
3. Press or to scroll to Cell devices, then press SELECT.
Auto connection
A cell phone may be disconnected from the telephone base when:
• The Bluetooth feature of your connected cell phone is turned off.
• The power of your cell phone is turned off.
• Your cell phone is not within range of the telephone base.
When the Bluetooth feature or power on the cell phone is turned on, or it moves within
range of the base, the base will try to reconnect to the cell phone.
19
Bluetooth
Download directory
You can download up to 200 directories (phonebooks) to your DS6751 telephone
system via Bluetooth wireless technology. Each downloaded directory is stored in the
phone directory with up to 24 digits for each phone number and 15 characters for
each name.
Before downloading the directory, make sure the cell phone is paired and connected to
the DS6751. Make sure the handset battery is charged for at least 10 minutes.
Place your cell phone next to the telephone base while downloading.
To download a cell phone directory:
1. Press MENU when the handset/telephone base is not in use.
2. Press or to scroll to Bluetooth, then press SELECT.
3. Press or to scroll to Download dir, then press SELECT. The
screen displays Select a device briefly.
• If there is no cell phone paired to the system, the
handset displays Pair cell first and then returns to the
previous menu.
4. Press or to scroll to a desired device, then press SELECT.
• If the selected device is not available, the handset displays
DX not avail. (X represents the cell device number) and then
returns to the previous menu.
During the download, the handset flashes Downloading...
All other idle system handsets display Downloading...
5. When the downloading process is complete or when the memory
is full, the handset displays Entries added: XXX.
(XXX represents the number of entries added). Then the handset
returns to the Bluetooth menu.
• Certain cell phones do not support SIM card download. If this
is the case, transfer the contacts from your SIM card to your
cell phone memory first. Then, download from your cell phone
memory. For more information on how to transfer contacts from
your SIM card to your cell phone memory, see the user’s manual
of your cell phone.
• When downloading the directory from your Bluetooth enabled
cell phone, some data may not transfer. For example, if you have
home, mobile and work numbers for a particular contact, the
three categories may not transfer to your DS6751.
• For certain cell phones, you may need to press a key on your
cell phone to confirm the directory download.
• For Android cell phones, you may also download your cell phone
directory to your DS6751 via the VTech Contact Share application.
Go to http://www.vtechphones.com/app_contact_share for
application download.
20
Bluetooth
ECO
1
2
Download dir
ECO
1
2
D1:Cell Phone A
ECO
1
2
Downloading...
X
ECO
1
2
Entries added:
XXX
ECO
1
2
Telephone settings
Using the menu
You can use a cordless handset or the telephone base to change the
telephone settings.
In the ringers menu, you can select the ringer tones and adjust the ringer volume
for incoming calls.
In the settings menu, you can change the settings for LCD language, voicemail
number, voicemail indicators, key tone, home area code and dial mode.
Go to Answering system settings (from page 59 to page 64)
for instructions to change the answering system settings.
To enter the menu:
1. Press MENU when the phone is not in use.
2. Press or until the screen displays the desired
feature menu.
3. Press SELECT to enter that menu.
• To return to the previous menu, press CANCEL.
• To return to idle mode, press and hold CANCEL.
Handset ringer volume
You can adjust the ringer volume or turn the ringer off on
each handset. When the ringer is turned off, the handset
displays
and Ringer off.
1. Press MENU when the handset is not in use.
Ringers
ECO
2. Press or until the handset displays Ringers,
then p�����
ress SELECT.
3. Press or to scroll to Home volume or Cell volume, then
press SELECT.
4. Press
or
to sample each ringer volume level.
5. Press SELECT to save your selection. You hear a
confirmation tone.
The ringer volume also determines the ringer volume for intercom
calls. If the ringer volume is set to off, that handset is silenced for all
incoming calls except paging tone.
21
Home volume
ECO
Volume:
ECO
Telephone settings
Telephone base ringer volume
You can set the base ringer volume or turn the ringer off.
When the ringer is off, Ringer off and
appear on the
screen.
1. Press MENU when the telephone base is not in use.
2. Press or to scroll to Ringers, then press SELECT.
3. Press or to scroll to Ringer volume, then press
SELECT.
4. Press or to sample each volume level.
5. Press SELECT to save your selection and return to the
previous menu. You hear a confirmation tone.
-OR• Press /VOL or /VOL when the telephone base is not
in use.
When you set the ringer volume to zero, the base ringer is off and
the telephone base announces, “Base ringer is off.” The screen
displays
and Ringer off.
Ringers
ECO
Home ringtone
ECO
Ringer tone
You can choose from different ringer tones on the phone.
1. Press MENU when the handset/telephone base is not in use.
2. Press or until the screen displays Ringers,
then press SELECT.
Tone: 1
ECO
3. Press or until the screen displays Home ringtone or
Cell ringtone, then press SELECT.
4. The screen displays Tone: with the current setting displayed.
Press or to sample each ringer tone.
5. Press SELECT to save your selection. You hear a confirmation tone.
If you turn off the ringer volume on a handset, you will not hear ringer tone samples on
that handset.
22
Telephone settings
Quiet mode
You can turn on the quiet mode for a period of time (1-12 hours). During this period,
all tones (except paging tone) and call screening are muted.
When you turn on the quiet mode, the answering system turns on automatically. When
the quiet mode duration expires, the answering system remains on.
To set the duration and turn on the quiet mode:
1. Press and hold QUIET# when the handset/telephone base is
not in use.
2. The screen displays Quiet: _ _ hours. Use the dialing
keys (0-9) to enter the desired duration (1-12).
3. Press SELECT to save. You hear a confirmation tone. The
screen displays Quiet mode on and . The handset also
displays ANS ON. The ANS ON/OFF light on the telephone
base turns on.
To turn off the quiet mode:
• Press and hold QUIET# when the handset/telephone base is
not in use. The screen displays Quiet mode off briefly and
then returns to idle.
When you change the settings of the ringer tone, handset ringer
volume or telephone base ringer volume, you can still hear the
samples even if the quiet mode is on.
Quiet: _ _ hours
[1-12]
ECO
Quiet mode on
ECO
ANS ON
10:15 P M
12/18
Quiet mode off
ECO
ANS ON
10:15 P M
23
12/18
Telephone settings
Set date and time
he answering system announces the date and time of each message prior to
T
playing it. Before using the answering system, set the date and time as follows. If you
subscribe to caller ID service, the day, month and time are set automatically with each
incoming call. However, the year must be correct so that the day of the week can be
calculated from the caller ID information.
1. Press MENU when the handset/telephone base is not in use.
Set date/time
2. Press or until the screen displays Set date/time,
then press SELECT.
3. Press or to select the month then press SELECT,
or use the dialing keys to enter a two-digit number (01-12).
4. Press or to select the date then press SELECT,
or use the dialing keys to enter a two-digit number (01-31).
5. Press or to select the year then press SELECT,
or use the dialing keys to enter a two-digit number (00-99) then
press SELECT.
6. Press or to select the hour then press SELECT,
or use the dialing keys to enter a two-digit number (01-12).
7. Press or to select the minute then press SELECT,
or use the dialing keys to enter a two-digit number (00-59).
8. Press
or
ECO
Date: MM/DD/YY
ECO
Time: HH:MM --
ECO
to select AM or PM.
9. Press SELECT to save the settings. You hear a confirmation tone.
• If the date and time are not set when a message is recorded, the system announces,
“Time and date not set,” before each message plays.
• The phone plays two beeps if you enter an invalid number.
24
Telephone settings
LCD language
You can select English, French or Spanish to be used in all screen displays.
1. Press MENU when the handset/telephone base is not in use.
2. Press or until the screen displays Settings,
then press SELECT.
Settings
ECO
3. Press SELECT to choose LCD language.
4. Press or to choose English, Français or Español,
then press SELECT.
• The screen displays Set English? when you
choose English.
LCD language
ECO
• The screen displays Set Francais? when you
choose Français.
• The screen displays Set Espanol? when you
choose Español.
5.Press SELECT to save your selection. You hear a
confirmation tone.
If you accidentally change the LCD language to French or
Spanish, you can reset it to English easily by pressing MENU then
entering 364#.
25
English
ECO
Telephone settings
Voicemail number
If you subscribe to voicemail service offered by your telephone service provider, you
can save the voicemail number to
1 on each handset and the telephone base for
easy access. When you want to retrieve voicemail messages, press and hold
1.
Contact your telephone service provider for more information and assistance about
using your voicemail service.
To set your voicemail number:
1. Press and hold
1 when the phone is not in use.
2. Use the dialing keys to enter the voicemail number
(up to 30 digits).
• Press
or
to move the cursor to the left or right.
• Press DELETE on the handset or X/DELETE on the
telephone base to erase a digit.
• Press and hold DELETE on the handset or X/DELETE
on the telephone base to erase all digits.
• Press and hold PAUSE to insert a dialing pause
(a P appears).
• Press TONE to add
( appears).
( appears) or QUIET# to add #
3. Press SELECT to save. Then the phone dials the saved voicemail number.
-OR1. Press MENU when the handset/telephone base is not in use.
Voicemail
2. Press
or
to scroll to Settings, then press SELECT.
3. Press
or
to scroll to Voicemail #, then press SELECT.
#
ECO
4. Use the dialing keys to enter the voicemail number (up to 30 digits).
• Press
or
to move the cursor to the left or right.
• Press DELETE on the handset or X/DELETE on the telephone
base to erase a digit.
• Press and hold DELETE on the handset or X/DELETE on the
telephone base to erase all digits.
Voicemail #
_
ECO
• Press and hold PAUSE to insert a dialing pause (a P appears).
• Press TONE to add
( appears) or QUIET# to add # ( appears).
5.Press SELECT to save. The screen displays VM # saved
and the stored number. You hear a confirmation tone.
26
Telephone settings
Clear voicemail indicators
If you subscribe to voicemail service offered by your telephone service provider, the
handsets and telephone base display New voicemail and
when you have new
voicemail messages. Contact your telephone service provider for more information
about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the handsets
and telephone base turn off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there are none (for example, when you have accessed your voicemail
while away from home). The clear voicemail feature only turns off the indicators;
it does not delete your voicemail messages. As long as you have new voicemail
messages, your telephone service provider continues to send the signal to turn on
the indicators.
To manually turn off the new voicemail indicators:
Settings
1. Press MENU when the handset/telephone base is not in use.
2. Press or until the screen displays Settings,
then press SELECT.
3. Press or until the screen displays Clr voicemail,
then press SELECT. The screen displays Reset VM Icon?
4. Press SELECT to save your selection. You hear a
confirmation tone.
Your telephone service provider may alert you of new messages with
a stutter (broken) dial tone. Contact your telephone service provider
for details.
ECO
Clr voicemail
ECO
Reset VM Icon?
ECO
27
Telephone settings
Key tone
Settings
You can turn the key tone on or off for each handset and the
telephone base.
If you turn the key tone on, the device beeps with each key press.
If you turn the key tone off, there are no beeps when you press
the keys.
ECO
Key tone
1. Press MENU when the handset/telephone base is not in use.
2. Press or until the screen displays Settings,
then press SELECT.
3. Press or until the screen displays Key tone,
then press SELECT.
4. Press
or
ECO
Key tone:On
to choose Key tone:On or Key tone:Off.
5. Press SELECT to save your selection. You hear a
confirmation tone.
ECO
Home area code
If you dial local calls using only seven digits (area code not required), you can program
your home area code so that when you receive a call within your local area, the
telephone number is automatically stored in the caller ID log without the area code.
1. Press MENU when the handset/telephone base is not in use.
2. Press or until the screen displays Settings,
then press SELECT.
Settings
ECO
3. Press or until the screen displays Home area code,
then press SELECT.
4. Use the dialing keys (0-9) to enter the desired home
area code.
• Press DELETE to delete a digit.
Home area code
ECO
• Press and hold DELETE to delete all digits.
5. Press SELECT to save. You hear a confirmation tone.
If, in the future, your telephone service provider requires you to
dial the area code when making a local call, or, if you move to a
location that requires it, follow the steps above to delete the home
area code you have already programmed. After you have deleted
the home area code, _ _ _ appears.
28
Home area code
_ _ _
ECO
Telephone settings
Dial mode
The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone to make a call.
1. Press MENU when the handset/telephone base is not in use.
2. Press or until the screen displays Settings,
then press SELECT.
3. Press or until the screen displays Dial mode,
then press SELECT.
4. Press
or
to choose Touch-tone or Pulse.
5. Press SELECT to save your selection. You hear a
confirmation tone.
Settings
ECO
Dial mode
ECO
Touch-tone
ECO
29
Telephone operation
Make a home call
Using a handset:
• Press
/HOME or
, then
�������������������������������
dial the telephone number.
Using the telephone base:
• Press
/HOME, then dial the telephone number.
• The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
• While entering numbers, press and hold PAUSE to insert a
dialing pause (a P appears).
Predial a home call
1. Enter the number with the dialing keys (0-9).
2. Press /HOME or
on the handset to dial, or press
/HOME on the telephone base to dial.
• The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
• While predialing, press DELETE or CANCEL to backspace and
delete; press and hold PAUSE to insert a dialing pause
(a P appears).
• If you make a predial call while the telephone line is in use, the
screen displays Unable to call.
Answer a home call
Using a handset:
• Press
/HOME,
/CELL,
or any dialing key (0-9, TONE
or QUIET#).
Using the telephone base:
• Press
/HOME,
/CELL or any dialing key (0-9, TONE
30
or QUIET#).
Telephone operation
End a home call
Using a handset:
• Press OFF or put the handset back in the telephone base or handset charger.
Using the telephone base:
• Press
/HOME.
Call waiting on the home line
When you subscribe to call waiting service from your telephone service provider, you
hear a beep if someone calls while you are already on a call.
• Press FLASH to put your current call on hold and take the new call.
• Press FLASH at any time to switch back and forth between calls.
Make a cell call
Using a handset:
1. Press /CELL. The handset displays Select a device.
• If you have only one cell phone connected to the telephone base,
press SELECT and then the handset displays D1 selected.
• If you have two cell phones connected to the telephone base, press or
select a cell phone and then press SELECT. Then the handset displays
D1/D2 selected.
2. Enter the telephone number, then press /CELL to dial.
to
Using the telephone base:
1. Press /CELL on the telephone base. The screen displays Select a device.
• If you have only one cell phone connected to the telephone base,
press SELECT, the screen displays Enter number.
• If you have two cell phones, press or to select a cell phone and then press
SELECT, the screen displays Enter number.
2. Enter the telephone number, then press /CELL or SELECT to dial.
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
• While entering numbers, press and hold PAUSE to insert a dialing pause
(a P appears).
• While using the cell line, place your cell phone closer to the telephone base, and
make sure that there are no physical obstacles such as large furniture or thick walls
between the telephone base and the cell phone.
31
Telephone operation
Predial a cell call
1. Enter the number with the dialing keys (0-9).
2. Press /CELL to dial.
• If you have only one cell phone connected to the telephone base, it is
automatically selected to make cell calls.
• If you have two cell phones connected to the telephone base, the screen
displays Select a device. Press or to select a cell phone and then
press SELECT.
• The screen displays Unable to call if your cell phone is in use.
• The screen displays the elapsed time as you talk (in hours, minutes and seconds).
• While entering numbers, press and hold PAUSE to insert a dialing pause
(a P appears).
Answer a cell call
Using a handset:
• Press
/HOME,
/CELL,
or any dialing key (0-9, TONE or QUIET#).
Using the telephone base:
• Press
/HOME,
/CELL or any dialing key (0-9, TONE or QUIET#).
You can also use your cell phone to answer the call. If you answer with your cell phone,
it will disconnect from the telephone base.
End a cell call
Using a handset:
• Press OFF or put the handset back in the telephone base or handset charger.
Using the telephone base:
• When you are using the base speakerphone, press
32
/CELL.
Telephone operation
Call waiting on the cell line
When you subscribe to call waiting service from your cell phone service provider, you
hear a beep if someone calls while you are already on a call.
• Press /CELL on the handset or FLASH on the telephone base to put your current
call on hold and take the new call.
• Press /CELL on the handset or FLASH on the telephone base at any time to
switch back and forth between calls.
Answer a cell call while on a home call
When you are on a home call and you receive an incoming cell call, you hear a beep,
and
appears. All other system devices ring.
To answer the incoming cell call:
Press
/CELL on the handset or the telephone base. The home line is still on hold.
To resume the home call on hold:
Press
/HOME on the handset or the telephone base.
Cell phone voicemail
If you have voicemail service active on your cell phone, and you do not answer the
incoming cell call, the call will be answered by your cell phone’s voicemail. Contact
your cell phone service provider for more information about voicemail service.
Answer a home call while on a cell call
When you are on a cell call and you receive an incoming home call, you hear a beep,
and appears. All other system devices ring.
To answer the incoming home call:
Press
/HOME on the handset or the telephone base. The cell line is still on hold.
To resume the cell call on hold:
Press
/CELL on the handset or the telephone base.
33
Telephone operation
Volume
To adjust the listening volume on a handset:
During a call, press
listening volume.
/VOLUME or
/VOLUME to adjust the
To adjust the listening volume at the telephone base:
During a call, press
/VOL or
/VOL to adjust the listening volume.
• When the volume reaches the minimum or maximum setting,
you hear two beeps.
• The handset earpiece and speakerphone volume settings
are independent.
Mute
Muted
The mute function allows you to hear the other party but the other
party cannot hear you.
ECO
To mute a call on a handset:
ANS ON
• During a call, press MUTE. The handset displays Muted until
the mute function is turned off.
• Press MUTE again to resume the conversation. The handset
displays Microphone on briefly.
To mute a call at the telephone base:
• During a call, press MUTE. The telephone base displays Muted
and the MUTE light turns on until the mute function is turned off.
• Press MUTE again to resume the conversation. The telephone
base displays Microphone on briefly.
34
10:15 P M
12/18
Telephone operation
Handset speakerphone
During a call, press
to switch between the handset
speakerphone and the handset earpiece.
When the speakerphone is active, the handset displays Speaker.
Temporary ringer silencing
When the telephone is ringing, you can temporarily silence the ringer of the handset
or telephone base without disconnecting the call. The next call rings normally at the
preset volume.
To silence the handset ringer:
• Press OFF or MUTE, then
displays briefly.
displays and Ringer muted
To silence the telephone base ringer:
• Press /VOL, MUTE or CANCEL on the telephone base.
displays and Ringer muted displays briefly.
Ringer muted
ECO
ANS ON
10:15 P M
12/18
Each handset and the base ring when there is an incoming call
unless the ringer volume of that device is turned off.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing
temporarily during a call. This is useful if you need to send touch-tone signals to
access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the number. The telephone sends touch-tone signals.
It automatically returns to pulse dialing mode after you end the call.
35
Telephone operation
Redial
Each handset and the telephone base stores the last 10 telephone numbers dialed.
• When there are already 10 entries, the oldest entry is deleted to make room for the
new entry.
• Entries are in reverse chronological order.
• The phone plays two beeps when you reach the end or beginning of the redial list, or
when you access the redial list with no records.
To review and dial a redial entry:
1. Press REDIAL when the phone is not in use.
2. Press ,
displays.
or REDIAL repeatedly until the desired entry
3. Press /HOME or
to use the home line.
-ORPress /CELL to use the cell line. Press or to scroll to
select the desired cell phone when necessary, then
press SELECT.
-OR-
Redial #2/10
800-595-9511
1. Press /HOME or
to use the home line.
-ORPress /CELL to use the cell line. Press or to scroll to select
the desired cell phone when necessary, then press SELECT.
2.Press REDIAL and then press , or press REDIAL repeatedly until the desired
entry displays.
ECO
/CELL to dial.
3.Press
To delete a redial entry:
1. Press REDIAL when the handset/telephone base is not in use.
2. Press
,
or REDIAL repeatedly to browse to the desired entry.
3. Press DELETE on the handset or X/DELETE on the telephone base to delete the
displayed number. You hear a confirmation tone.
36
Telephone operation
Check voicemail
1 to dial your voicemail number.
Press and hold
See Voicemail number on page 26 to store the
voicemail number.
Chain dialing
Use this feature to initiate a dialing sequence from numbers
stored in the directory, caller ID log or redial list while you are
on a call. Chain dialing can be useful if you wish to access other
numbers (such as bank account numbers or access codes) from
the directory, caller ID log or redial list.
To access a number in the directory:
1. Press MENU while on a call.
2. Press SELECT to choose Directory.
3. Press
or
to scroll to the desired entry.
4. Press SELECT to dial the displayed number.
To access a number in the caller ID log:
1. Press MENU while on a call.
2. Press
or
to scroll to Caller ID log, then press SELECT.
3. Press
or
to scroll to the desired entry.
4. Press SELECT to dial the displayed number.
To access a number on the redial list:
1. Press REDIAL while on a call.
2. Press
,
or REDIAL repeatedly to browse to the desired entry.
3. Press SELECT to dial the displayed number.
Press CANCEL to exit the directory, caller ID log or redial list when you are on a call.
37
Telephone operation
Transfer a call
While on an outside call, you can transfer the call from one handset to another
system device.
1. During a call, press MENU.
2. Press
or
Transfer
to scroll to Transfer, then press SELECT.
• If you have one handset, your originating handset displays
Calling base and then Transferred. Your originating base
displays Transfer call? Press SELECT.
• If you have two or more handsets, your device displays
Transfer to: Press 7 for the telephone base or 1-5 for
HANDSET 1 to HANDSET 5. Your originating handset displays
Calling base or Calling HS X and then Transferred. Your
originating base displays Transferring, and then Transferred.
The destination device rings and its screen displays
Incoming call.
3.To answer on the destination device, press /HOME, /CELL,
or any dialing key (0-9, TONE or QUIET#) on the destination
handset, or press /HOME, /CELL or any dialing key (0-9,
TONE or QUIET#) on the telephone base.
• If the destination device does not answer the call within 30
seconds, the call will be reverted to the originating handset. If
the originating device does not answer the reverted call within
30 seconds, the call ends automatically.
ECO
Transfer to:
ECO
Calling HS X
ECO
Transferred
ECO
• If the destination device is in the directory or caller ID log, or is
out of range, the originating handset displays Unable to call and
then reconnects to the outside call.
Incoming call
ECO
38
Telephone operation
Find handset
Use this feature to find all system handsets.
To start paging:
• Press FIND HANDSET at the side of the telephone base when
not in use. Its screen displays ** Paging ** and all idle handsets
ring and display ** Paging **.
To end paging:
• Press FIND HANDSET at the side of the telephone base.
-OR• Press /HOME, /CELL, , OFF or any dialing key (0-9,
TONE or QUIET#) on a handset.
-OR• Place the handset in the telephone base or charger.
• Do not press and hold FIND HANDSET for more than 4 seconds. It may lead to
handset deregistration.
• Press MUTE to turn off the ringer of a handset temporarily. Paging tone continues on
all other handsets.
Web address
Use this feature to view the VTech website address.
1. Press MENU when the handset/telephone base is not in use.
2. Press or until the screen displays Web address,
then press SELECT. The screen displays the VTech
website address.
Web address
ECO
www.vtechphones
ECO
.com
ECO
39
Multiple handset use
Join a call in progress
You can use up to two devices at the same time on an outside (landline) call.
You can buy additional expansion handsets (DS6701) for this telephone base. You
can register up to five handsets to the telephone base.
To share an outside call:
• When a device is already on a call and you would like to join the call, press
/HOME or
on the other handset, or press /HOME on the telephone base.
• To exit the call, press OFF or place the handset in the telephone base or charger,
or press /HOME on the telephone base. The call continues until both devices
hang up.
40
Multiple handset use
Intercom
Use the intercom feature for conversations between two devices. You can buy
additional expansion handsets (DS6701) for this telephone base. You can register up
to five handsets to the telephone base.
To initiate an intercom call with a handset:
Calling HS X
1. Press MENU� on the handset when not in use.
2. Press or to scroll to Intercom, then press SELECT.
• If you have only one handset, your handset shows Calling
base.
• If you have two or more handsets, your handset displays
Intercom to. Press 7 for the telephone base or 1-5 for
HANDSET 1 to HANDSET 5. Your handset displays
Calling base or Calling HS X.
The destination device rings and its screen displays
HS X is calling.
ECO
HS X is calling
ECO
3.To answer the intercom call on the destination handset, press
/HOME, /CELL,
or any dialing key (0-9, TONE or
QUIET#). Both handsets now display Intercom.
- OR To answer the intercom call at the telephone base, press
/HOME, /CELL or any dialing key (0-9, TONE or
QUIET#). Both devices now display Intercom.
Intercom
ECO
HS X is calling
4.To end the intercom call on either handset, press OFF or
place the handset back in the telephone base or charger.
AM
Both handsets display Intercom ended.
1
10:01 11/20
- OR To end the intercom call at the telephone base, press /HOME or /CELL. Both
devices display Intercom ended.
MSG #
• You can cancel the intercom call before it is answered by pressing CANCEL.
• If the destination device does not answer the intercom call within 100 seconds, is
accessing the answering system, on a call or out of range, the originating handset
displays Unable to call and returns to idle mode.
• You can press OFF or MUTE on the destination handset, or CANCEL or MUTE on the
telephone base to temporarily silence the intercom ringer.
• You can use four devices on two pairs of intercom calls. For example, when four
devices are used on two pairs of intercom calls, use the fifth device for an outside call.
• If there is an incoming call while the originating handset displays Calling HS X or
Calling base, the intercom request will be stopped and the screen displays
Incoming call.
41
Multiple handset use
To initiate an intercom call at the telephone base:
1. Press MENU� on the telephone base when not in use.
Intercom to:
2. Press or to scroll to Intercom, then press SELECT.
• If you have only one handset, the telephone base
AM
shows Calling HS 1.
1
10:01 11/20
• If you have two or more handsets, the telephone base
displays Intercom to: Press 1-5 for HANDSET 1 to
Base is calling
HANDSET 5. The telephone base displays Calling HS X.
The destination handset rings and its screen displays
Base is calling.
MSG #
ECO
2.To answer the intercom call on the destination handset,
press /HOME, /CELL,
or any dialing key (0-9,
TONE or QUIET#). Both devices now display Intercom.
Intercom
3.To end the intercom call at the telephone base, press
AM
/HOME or /CELL. Both devices display
1
10:01 11/20
Intercom ended.
- OR To end the intercom call on the destination handset, press OFF or place the handset
back in the telephone base or charger. Both devices display Intercom ended.
MSG #
• If you do not have any handset registered to the telephone base, you will hear two
beeps when you press SELECT to choose Intercom in the menu.
• You can cancel the intercom call before it is answered by pressing CANCEL.
• You can press OFF or MUTE on the cordless handset to temporarily silence the
intercom ringer.
• If the destination handset does not answer the intercom call within 100 seconds,
is accessing the answering system, on a call or out of range, the telephone base
displays Unable to call and returns to idle mode.
42
Multiple handset use
Answer an incoming call during an intercom call
When you receive an outside call during an intercom call, there is an alert tone.
To answer on a handset:
• To answer a home call, press
/HOME. The intercom call ends automatically.
• To answer a cell call, press OFF to end the intercom call. The telephone continues
to ring. Then press /CELL.
• To end the intercom call without answering the call, press OFF. The intercom call
ends and the telephone continues to ring.
To answer at the telephone base:
• To answer a home call, press /HOME or /CELL. The intercom call ends
automatically. The telephone continues to ring. Then press /HOME or /CELL.
• To answer a cell call, press /HOME or /CELL. The intercom call ends
automatically. The telephone continues to ring. Then press /CELL or /HOME.
• To end the intercom call without answering the call, press /HOME or
The intercom call ends and the telephone continue to ring.
43
/CELL.
Directory
About the directory
The directory can store up to 200 entries which are shared by all
system handsets. Each entry may consist of a phone number up
to 30 digits and a name up to 15 characters.
• Directory entries are shared by all system devices.
Any modifications made on one device apply to all
system device.
• When you access the directory without records, the screen
displays Directory empty.
• When the directory is full and you try to save an entry,
the screen displays Directory full.
• When you try to save an entry already stored in the directory,
the screen displays Number repeated.
• When the telephone number in the directory exceeds 15 digits,
a dash appears after the 14th digit, and then the remaining
digits are shown beginning with a dash, alternately.
• Only one device can review the directory at a time. When a
device tries to enter the directory while another device is already
in it, Not available appears.
Directory empty
ECO
Directory full
ECO
Number repeated
ECO
Mike Smith
12345678901234ECO
Mike Smith
-567
ECO
Not available
ECO
44
Directory
Add a directory entry
1. Press MENU when the phone is not in use.
2. Press
Directory
to scroll to Directory, then press SELECT.
or
3. Press SELECT to choose Add contact.
ECO
4. When Enter number displays, use the dialing keys to enter a
number (up to 30 digits).
• Press
or
to move the cursor to the left or right.
• Press DELETE on the handset or X/DELETE on the
telephone base to backspace and erase a digit.
Add contact
ECO
• Press and hold DELETE on the handset or X/DELETE on
the telephone base to erase all digits.
• Press and hold PAUSE to enter a dialing pause (a P
appears).
• Press TONE to add
( appears).
( appears) or QUIET# to add #
Enter number
_
ECO
-ORCopy a number from the redial list by pressing REDIAL. Then
press , or REDIAL repeatedly to find the desired number.
Press SELECT to copy the number.
Enter name
ECO
5. Press SELECT to move on to the name.
6. When Enter name displays, use the dialing keys to enter a
name (up to 15 characters). Each time you press a key, the
character on that key appears. Additional key presses produce
other characters on that key. Press the key repeatedly until the
desired character appears (see Keystroke table on page 73).
The first character of each word is capitalized.
• Press
or
Mike _
ECO
to move the cursor to the left or right.
• Press 0 to add a space.
• Press DELETE on the handset or X/DELETE on the telephone base to
backspace and erase a character.
• Press and hold DELETE on the handset or X/DELETE on the telephone base to
erase all characters.
7. Press SELECT to confirm. The screen displays Saved and then you hear a
confirmation tone.
45
Directory
Add a directory entry
-OR1. Use the dialing keys to enter a number (up to 30 digits) when
the phone is not in use. Press SELECT. The screen displays
Enter number.
• Press
or
to move the cursor to the left or right.
Enter number
800-595-9511 _
ECO
• Press DELETE on the handset or X/DELETE on the
telephone base to backspace and erase a digit.
• Press and hold DELETE on the handset or X/DELETE on the
telephone base to erase all digits.
• Press and hold PAUSE to enter a dialing pause (a P appears).
• Press TONE to add
( appears).
Enter name
ECO
( appears) or QUIET# to add #
Mike _
-ORCopy a number from the redial list by pressing REDIAL. Then
press , or REDIAL repeatedly to find the desired number.
Press SELECT to copy the number.
ECO
2.Press SELECT to move on to the name.
3.When Enter name displays, use the dialing keys to enter a
name (up to 15 characters). Each time you press a key, the
character on that key appears. Additional key presses produce
other characters on that key. Press the key repeatedly until the desired character
appears (see Keystroke table on page 73). The first character of each word is
capitalized.
• Press
or
to move the cursor to the left or right.
• Press 0 to add a space.
• Press DELETE on the handset or X/DELETE on the telephone base to
backspace and erase a character.
• Press and hold DELETE on the handset or X/DELETE on the telephone base to
erase all characters.
4.Press SELECT to confirm. The screen displays Saved and then you hear a
confirmation tone.
46
Directory
Review and dial from the directory
Entries are sorted alphabetically.
1. Press when the phone is not in use. The screen displays
Entries in DIR X (X represents the total number of entries)
and then the first entry in the directory.
Review
ECO
2. Press or to browse. When the desired entry displays,
press /HOME, /CELL or
to dial on a handset, or press
/HOME, /CELL to dial on the telephone base.
-OR-
Entries in DIR
X
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Directory, then press SELECT.
3. Press or to scroll to Review and then press SELECT.
The screen displays Entries in DIR X and then the first entry
in the directory.
4. Press or
/HOME,
/HOME,
to browse. When the desired entry displays, press
/CELL or
to dial on a handset, or press
/CELL to dial on the telephone base.
ECO
Mike Smith
800-595-9511
ECO
Alphabetical search
To start an alphabetical search:
1. Press when the phone is not in use. The screen displays Entries in DIR X
and then the first entry in the directory.
-ORi. Press MENU when the phone is not in use.
ii. Press
or
to scroll to Directory, then press SELECT.
iii. Press or to scroll to Review, then press SELECT. The screen
displays Entries in DIR X and then the first entry in the directory.
2. Use the dialing keys to enter the letter associated with the name. For example,
if you have entries for Jenny, Jessie, Kristen and Laura in your directory, press
5 (JKL) once to see Jenny (when Jenny displays, press to see Jessie), twice to
see Kristen, or three times to see Laura. If there is no name entry matching your
search, the next closest match in alphabetical order appears. If necessary, press
or to browse.
47
Directory
Edit a directory entry
1. Search for the desired entry in the directory (see
Review and dial from the directory or Alphabetical search
on page 47).
2. When the desired entry appears, press SELECT. The screen
displays Edit number and the stored number.
Edit number
800-595-9511 _
ECO
3. Use the dialing keys to edit the number.
• Press DELETE on the handset or X/DELETE on the
telephone base to backspace and erase a digit.
• Press and hold DELETE on the handset or X/DELETE on
the telephone base to erase the entire entry.
• Press
or
Edit name
ECO
to move the cursor to the left or right.
• Press and hold PAUSE to insert a dialing pause (a P
appears).
• Press TONE to add
( appears).
( appears) or QUIET# to add #
Mike Smith _
ECO
4. Press SELECT to move on to edit the name. The screen
displays Edit name and then the stored name.
5. Use the dialing keys to edit the name (up to 15 characters). Additional key presses
show other characters of that
particular key.
• Press DELETE on the handset or X/DELETE on the telephone base to
backspace and erase a character.
• Press and hold DELETE on the handset or X/DELETE on the telephone base to
erase the entire entry.
• Press
or
to move the cursor to the left or right.
• Press 0 to add a space.
6. Press SELECT to confirm. The screen displays Saved and then you hear a
confirmation tone.
48
Directory
Delete directory entries
To delete one entry:
1. Search for the desired entry in the directory (see
Review and dial from the directory or Alphabetical search
on page 47).
2. Press DELETE on the handset or X/DELETE on the telephone
base. The screen displays Delete contact? with the
telephone number.
3. Press SELECT to confirm. The screen displays Contact
deleted. You hear a confirmation tone.
Delete contact?
800-595-9511
ECO
Contact deleted
ECO
To delete all entries:
1. Press MENU when the phone is not in use.
2. Press or to scroll to Directory and then press SELECT.
3. Press or to scroll to Del all conts then press SELECT.
The screen displays Delete all?
4. Press SELECT to confirm. You hear a confirmation tone.
49
Delete all?
ECO
Directory
Speed dial
You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that
you can dial these numbers more quickly.
The speed dial memory locations are stored in the telephone base and are shared by
all devices. Changes made to the speed dial entries on one device apply to all.
Assign a speed dial entry
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Directory, then press SELECT.
3. Press
or
to scroll to Speed dial, then press SELECT.
0:<Unassigned>
ECO
4. Press or or the dialing keys (0 or 2-9) to choose the desired
speed dial location.
5. Press SELECT. The screen displays Copy from DIR...
and then the first entry in the directory.
6. Press
or
to browse to the desired entry.
Copy from DIR...
ECO
-ORUse the alphabetical search to find the desired entry
(see page 47).
7. Press SELECT to save. You hear a confirmation. The name
(up to 12 characters) appears in the selected speed
dial location.
• If the directory is empty, when you press SELECT in Step 5,
the screen displays Directory empty.
• If the speed dial location you selected is occupied, the new
directory entry you selected replaces the old one. Take caution
not to replace entries you do not wish to delete from the speed
dial locations.
50
Mike Smith
800-595-9511
ECO
0:Mike Smith
ECO
Directory
Reassign a speed dial entry
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Directory, then press SELECT.
3. Press
or
to scroll to Speed dial, then press SELECT.
Directory
ECO
4. Press or , or use the dialing keys to choose the speed dial
location you want to reassign.
5. Press SELECT twice. The screen displays Reassign SD.
6. Press SELECT. The screen displays Copy from DIR... and
then the first entry of the directory.
7. Press
or
Speed dial
ECO
to browse to the desired entry.
-ORUse the alphabetical search to find the desired entry
(see page 47).
8.Press SELECT to save. You hear a confirmation. The name (up
to 12 characters) appears in the selected speed dial location.
Reassign SD
ECO
Copy from DIR...
Dial a speed dial number
• Press and hold a dialing key (0 or 2-9) to dial the number stored
in the corresponding speed dial location.
When the speed dial location is empty, the screen displays the speed
dial list. See Assign a speed dial entry on page 50 to add a new entry.
51
ECO
Directory
Delete a speed dial entry
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Directory, then press SELECT.
3. Press
or
to scroll to Speed dial, then press SELECT.
4. Press or , or use the dialing keys to choose the desired
speed dial location, then press DELETE. The screen displays
Clear SD #X? (X represents the speed dial location)
Directory
ECO
Speed dial
5. Press SELECT to confirm. You hear a confirmation tone.
Deleting the speed dial entries does not affect the entries in
the directory.
ECO
Clear SD #X?
ECO
52
Caller ID
About caller ID
This product supports caller ID services provided by most telephone service providers.
Depending on your service subscription, you may see the caller’s number, or the
caller’s name and number that are sent by your telephone service provider after the
first or second ring. Caller ID allows you to see the name, number, date and time
of calls.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the caller
before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature. Contact
your telephone service provider if:
• You have both caller ID and call waiting, but as separate services (you may need to
combine these services).
• You have only caller ID service, or only call waiting service.
• You do not subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available in
all areas.
This product can provide information only if both you and the caller are in areas
offering caller ID service and if both telephone service providers use compatible
equipment. The time and date, along with the call information, are from the telephone
service provider.
You can use this product with regular caller ID service, or you can use this product’s
other features without subscribing to caller ID or combined caller ID with call
waiting service.
53
Caller ID
Caller ID log
If you subscribe to caller ID service, information about each caller will appear after the
first or second ring. If you answer a call before the caller information appears on the
screen, it will not be saved in the caller ID log.
• The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone
number and 15 characters for the name. If the telephone number has more that
15 digits, only the last 15 digits appear. If the name has more than 15 characters,
only the first 15 characters are shown and saved in the caller ID log.
• You can review, redial and copy an entry into the directory.
• Entries appear in reverse chronological order.
• Caller ID log entries are shared by all system devices. Any deletions made on one
device are reflected on all other devices.
• When the caller ID log is full, the oldest entry is deleted to make room for new
incoming call information.
• XX missed calls (XX represents the number of missed calls) displays when you
have incoming calls that have not been answered.
• Call log empty displays when you access the caller ID log without records.
• Only one device can review the caller ID log at a time. If a device tries to enter the
caller ID log while another device is already in it, Not available displays.
• For caller ID log entries with numbers between 16 and 24 digits, in order to view the
entire number, you must save the entry to the directory (see page 57).
• If the phone number has more than 24 digits, it will not be saved or shown in the
caller ID log.
Missed call indicator
When you have incoming calls that have not been answered,
the screens display XX missed calls.
XX missed calls
Each time you review a caller ID log entry marked NEW,
the number of missed calls decreases by one.
ECO
When you have reviewed all the missed calls, the missed call
indicator no longer displays.
If you do not want to review the missed calls one by one,
press and hold CANCEL on the idle handset or telephone
base to erase the missed call indicator. All the entries are
then considered old and kept in the caller ID log.
54
10:15 P M
12/18
XX missed calls
MSG #
10:01 11/20
AM
1
Caller ID
Memory match
When the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name that
appears on the screen matches the corresponding name in
your directory.
Linda Jones
595-9511
ECO
For example, if Linda Jones calls, her name appears as Linda if
this is how you entered it into your directory.
The number shown in the caller ID log is in the format sent
by the telephone service provider. The telephone service
provider usually delivers 10-digit phone numbers (area code
plus telephone number). If the phone number of the caller
does not match a number in your directory, the name will
appear as it is delivered by the telephone service provider.
NEW
10:15 P M
12/18
Linda
800-595-9511
10:01 11/20
AM
NEW
MSG #
1
Review and dial from the caller ID log
1. Press CID when the phone is not in use. The screen displays
the first entry in the caller ID log.
2. Press
or
to browse.
3. When the desired entry displays, press /HOME,
or
to dial on the handset, or press /HOME or
dial on the telephone base.
/CELL
/CELL to
Caller ID log
ECO
Review
-OR1. Press MENU when the phone is not in use.
2. Press
or
ECO
to scroll to Caller ID log, then press SELECT.
3. Press SELECT to choose Review.
4. The screen displays the first entry in the caller ID log.
Press or to browse.
5. When the desired entry displays, press /HOME, /CELL or
to dial on the handset, or press /HOME or /CELL to dial
on the telephone base.
Mike Smith
800-595-9511
ECO
10:15 P M
You hear two beeps when you reach the beginning or end of the caller ID log.
55
12/18
Caller ID
View dialing options
Although the caller ID log entries received have
10 digits (the area code plus the seven-digit number),
in some areas, you may dial only the seven digits, or a 1
plus the seven digits, or a 1 plus the area code plus the
seven digits. You can change the number of digits that
you dial from the caller ID log and store the new number
to the directory.
While reviewing the caller ID log, press QUIET#
repeatedly to show different dialing options for local
and long distance numbers before dialing or saving the
telephone number in the directory.
Press 1 repeatedly if you need to add or remove 1 in
front of the telephone number before dialing or saving it
in the directory.
Mike Smith
800-595-9511
ECO
10:15 P M
Press #
Press #
Press #
Press #
-ORPress 1
Press 1
12/18
1-800-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
800-595-9511
When the number is shown in the correct format for dialing, press /HOME, /CELL
or
on the handset to dial, or press /HOME or /CELL on the telephone base
to dial.
56
Caller ID
Save a caller ID log entry to the directory
1. Press CID when the phone is not in use.
-ORPress MENU when the phone is not in use. Press
Caller ID log. Then press SELECT twice.
or
to scroll to
2.Press or to scroll to the desired entry, then
press SELECT. The screen displays Edit number and the
stored number.
Edit number
800-595-9511
ECO
3. Use the dialing keys to edit the number.
• Press DELETE on the handset or X/DELETE on the
telephone base to backspace and erase a digit.
• Press and hold DELETE on the handset or X/DELETE
on the telephone base to erase the entire entry.
• Press
or
to move the cursor to the left or right.
• Press and hold PAUSE to insert a dialing pause
(a P appears).
• Press TONE to add
( appears).
Edit name
( appears) or QUIET# to add #
ECO
4. Press SELECT to move on to edit the name. The screen
displays Edit name.
5. Use the dialing keys to enter or edit the name (up to 15 characters). Additional key
presses show other characters of that particular key.
• Press DELETE on the handset or X/DELETE on the telephone base to
backspace and erase a character.
• Press and hold DELETE on the handset or X/DELETE on the telephone base to
erase the entire entry.
• Press
or
to move the cursor to the left or right.
• Press 0 to add a space.
6. Press SELECT to confirm. The screen displays Saved and then you hear a
confirmation tone.
If you try to save an entry without caller ID information, the screen displays
Unable to save and you hear two beeps.
57
Caller ID
Delete the caller ID log entries
To delete an entry:
1. When in the caller ID log, press
or
to browse.
2. Press DELETE on the handset or X/DELETE on the telephone base to delete the
selected entry. You hear a confirmation tone.
To delete all entries:
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Caller ID log, then press SELECT.
3. Press
or
to scroll to Del all calls, then press SELECT.
Delete all?
ECO
4. The screen displays Delete all? Press SELECT to confirm.
You hear a confirmation tone.
Caller ID log screen messages
Displays
When
PRIVATE NAME
The caller is blocking the name information.
PRIVATE NUMBER
The caller is blocking the telephone number information.
PRIVATE CALLER
The caller is blocking the name and number information.
UNKNOWN NAME
This caller’s name is unavailable.
UNKNOWN NUMBER
This caller’s number is unavailable.
UNKNOWN CALLER
No call information is available about this caller.
LONG DISTANCE
It is a long distance call.
-ORL (before the caller’s number)
58
Answering system settings
Answering system
Use the answering system menu of a cordless handset or the telephone base to
turn on or off the answering system, message alert tone or call screening, set up the
announcement message, or change the number of rings, remote access code or
message recording time.
Announcement
The telephone is preset with a greeting that answers calls with “Hello, please leave
a message after the tone.” You can use this preset announcement, or replace it with
your own.
Record your own announcement
1. Press MENU when the phone is not in use.
2. Press
or
Announcement
to scroll to Answering sys, then press SELECT.
3. Press SELECT to choose Announcement. The screen
displays Play [2] Del [3] Rec [7] and the device announces,
“To play, press 2. To record, press 7.”
4. Press 7. The device announces, “Record after the tone.
Press 5 when you are done.” and it displays Recording...
Stop [5].
5. After the tone, speak towards the microphone to record your
own announcement.
6. Press 5 when done. The device plays back the recorded
announcement. Press 5 or CANCEL to stop the playback at
any time.
• Your announcement can be up to 90 seconds in length.
• The system does not record any announcement shorter than
two seconds.
59
ECO
Play
Del
Rec
[2]
[3]
[7]
ECO
Recording... Stop
[5]
ECO
Answering system settings
Play the announcement
1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys, then press SELECT.
3. Press SELECT to choose Announcement. The screen
displays Play [2] Del [3] Rec [7] and the device announces,
“To play, press 2. To record, press 7.”
4. Press 2 to play the current announcement at the speakerphone.
The screen displays Playing... Stop [5].
• Press /VOLUME to decrease or
listening volume on the handset.
Play
Del
Rec
[2]
[3]
[7]
ECO
Playing... Stop
[5]
/VOLUME to increase the
ECO
• Press /VOL to decrease or /VOL to increase the listening
volume on the telephone base.
• Press 5 or CANCEL to stop the playback at any time.
• Press
on the handset to switch between the speakerphone and the
handset earpiece.
Delete your announcement
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Answering sys, then press SELECT.
3. Press SELECT to choose Announcement. The screen
displays Play [2] Del [3] Rec [7] and the device announces,
“To play, press 2. To record, press 7.
4. Press 3 or DELETE to delete your own recorded announcement.
The screen displays Annc deleted. You hear a long beep.
When your announcement is deleted, calls are answered with the
default announcement.
60
Play
Del
Rec
[2]
[3]
[7]
ECO
Annc deleted
ECO
Answering system settings
Answer on/off
The answering system must be turned on to answer and
record messages.
When the answering system is turned on, the ANS ON/OFF
light on the telephone base turns on and ANS ON displays on
the handsets.
To turn on or off with the telephone base:
• Press ANS ON/OFF to turn the built-in answering system on or
off when the phone is not in use.
HANDSET X
When the answering system is turned on, the base displays
Ans sys on and announces, “Calls will be answered.” When the
answering system is turned off, the base displays Ans sys off and
announces, “Calls will not be answered.”
ECO
ANS ON
10:15 P M
To turn on or off with a handset or the telephone base:
1. Press MENU when the phone is not in use.
2. Press or to scroll to Answering sys, then
press SELECT.
3. Press or to scroll to Answer on/off, then
press SELECT.
4. Press or to choose Answer: On or Answer: Off,
then press SELECT to confirm your selection. You hear a
confirmation tone.
12/18
Ans sys on
MSG #
11:59
AM
2/17
1
Answering sys
ECO
Answer on/off
ECO
Answer: On
ECO
61
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be
heard while they are being recorded.
To turn this feature on or off:
Ans sys setup
ECO
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Answering sys, then press SELECT.
3. Press
or
to scroll to Ans sys setup, then press SELECT.
4. Press SELECT to choose Call screening.
5. Press or to choose Screening: On or Screening: Off,
then press SELECT to confirm your selection. You hear a
confirmation tone.
Number of rings
Call screening
ECO
Screening: On
ECO
You can set the answering system to answer an incoming call
after two, three, four, five or six rings; or toll saver. With toll saver
selected, the answering system answers after two rings when you
have new messages, or after four rings when you have no new
messages. This enables you to check for new messages and
avoid paying unnecessary long distance charges if you are
calling from outside your local area.
Ans sys setup
ECO
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Answering sys, then press SELECT.
3. Press
or
to scroll to Ans sys setup, then press SELECT.
4. Press
or
to scroll to # of rings, then press SELECT.
5. Press or to choose 6, 5, 4, 3, 2 or Toll saver, then
press SELECT to confirm your selection. You hear a
confirmation tone.
# of rings
ECO
3
ECO
62
Answering system settings
Remote access code
A two-digit security code is required to access the answering
system remotely from any touch-tone telephone. The preset code
is 19. You can set the code from 00 to 99.
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Answering sys, then press SELECT.
3. Press
or
to scroll to Ans sys setup, then press SELECT.
4. Press
or
to scroll to Remote code, then press SELECT.
5. Use the dialing keys (0-9) to enter a two-digit number, or press
or to scroll to a desired two-digit number.
Then press SELECT to confirm your selection. You hear a
confirmation tone.
Ans sys setup
ECO
Remote code
ECO
Remote code
19
Message alert tone
ECO
When the message alert tone is set to on, and there is at least one
new message, the telephone base beeps every 10 seconds.
To turn this feature on or off:
Ans sys setup
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Answering sys, then press SELECT.
3. Press
or
to scroll to Ans sys setup, then press SELECT.
4. Press
or
to scroll to Msg alert tone, then press SELECT.
5. Press or to choose Tone: On or Tone: Off, then
press SELECT to confirm your selection. You hear a
confirmation tone.
ECO
Msg alert tone
ECO
• The answering system must be turned on for the message alert
tone to be functional.
• Press any key on the telephone base to temporarily silence the
message alert tone.
Tone: Off
ECO
63
Answering system settings
Recording time
You can set the recording time limit for each incoming message.
Ans sys setup
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Answering sys, then press SELECT.
3. Press
or
to scroll to Ans sys setup, then press SELECT.
4. Press
or
to scroll to Recording time, then press SELECT.
5. Press or to choose 3 minutes, 2 minutes or 1 minute,
then press SELECT to confirm your selection. You hear a
confirmation tone.
ECO
Recording time
ECO
3 minutes
ECO
64
Answering system operation
Answering system and voicemail
Your telephone has separate indicators for two different types of voice messages:
those left on its built-in answering system and those left at your service provider’s
voicemail. Your telephone’s built-in answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
• If XX new messages (XX represents the number of new
messages) displays and /PLAY/STOP on the telephone
base flashes, there are new messages recorded on the built-in
answering system. To listen to the messages recorded, press
MENU twice on a handset (page 68) or on the telephone base,
or press /PLAY on the telephone base (page 68).
XX new messages
ECO
10:15 P M
• If New voicemail and
display, your telephone service
provider is indicating that it has new voicemail for you. To
listen to your voicemail, press and hold
1 on the handset or
telephone base. See Voicemail number on page 26 to set your
voicemail number.
Some service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that
you have voicemail. To check what services you have and
how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering
system, turn off your answering system. To use your
answering system rather than your voicemail service,
contact your telephone service provider to deactivate your
voicemail service.
12/18
New voicemail
ECO
10:15 P M
12/18
New voicemail
MSG #
11:59
AM
2/17
1
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by setting
your built-in answering system to answer before voicemail answers as described
below. To learn how to program your voicemail settings, contact your telephone
service provider. Then, if you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can leave a
voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six rings, set
your answering system to answer after four rings. Some voicemail providers may
program the delay before answering calls in seconds instead of rings. In this case,
allow six seconds per ring when determining the appropriate setting.
65
Answering system operation
Message capacity
The answering system can record and store up to 99 messages. Each message can
be up to three minutes in length (see page 64 to change). The total storage capacity
for the announcement, messages and memos is approximately 14 minutes. The actual
recording time depends on individual message characteristics. Messages remain
available for replay until you delete them.
When the screens display Rec mem full, then the memory is full. You cannot turn
on the answering system and record new messages until some old messages have
been deleted.
New message indication
When there are new answering system messages, the screens
display XX new messages, and /PLAY/STOP on the telephone
base flashes.
XX new messages
ECO
If the message alert tone is turned on, the telephone base
beeps every 10 seconds when there are messages that have
not been reviewed.
10:15 P M
12/18
XX new messages
MSG #
11:59
AM
66
2/17
1
Answering system operation
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on (see Call screening on page 62),
the announcement and the incoming message broadcast at the telephone base while
the call is answered by the answering system. The telephone base displays the
caller ID information. If you do not subscribe to caller ID service, the telephone base
displays Screening...
Options while a message is being recorded:
• Press
• Press
/VOL or
/VOL to adjust the call screening volume.
/STOP to temporarily turn off the call screening.
• Press /PLAY , SELECT or
set to off.
/VOL to temporarily turn on the call screening if it is
To screen a call at a handset:
If the answering system is on and your answering system is recording a message, the
handset displays To screen call and press [SELECT] alternately. Press SELECT to
screen the call on your handset. The handset displays the caller ID information. If you
do not subscribe to caller ID service, the handset displays Screening...
Options while a message is being recorded:
•
•
•
•
Press /VOLUME or /VOLUME to adjust the call screening volume.
Press OFF to temporarily silence the call screening.
Press SELECT to temporarily turn on the call screening if call screening is set to off.
Press
to switch between the handset speakerphone and the handset earpiece.
Call intercept
If you want to talk to the person whose message is being recorded, press
on the handset, or press /HOME on the telephone base.
/HOME or
Message playback
If you have new messages, the telephone plays only the new messages (oldest first).
If there are no new messages, the telephone plays back all messages (oldest first).
When playback begins, you hear the total number of messages followed by the day
and time of the message. After the last message, the telephone announces, “
End of messages.”
67
Answering system operation
Message playback
To play messages at the telephone base:
Press /PLAY when the telephone base is not in use.
-OR1. Press MENU when the telephone is not in use. The telephone base displays
Play messages.
2. Press SELECT. When you have messages, the telephone base displays
XX New XX Old and then Playing msg and announces the total number of
messages. When there is no message in the answering system, the telephone base
displays No message and announces, “You have no message.”
Options during playback:
• Press
/VOL or
/VOL to adjust the listening volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the playing message. Press /REPEAT twice to listen to
the previous message.
• Press X/DELETE to delete the playing message. The system announces,
“Message deleted,” and then advances to the next message.
• Press
/STOP to stop the playback.
To play messages with a handset:
1. Press MENU when the phone is not in use. The handset displays Play messages.
2. Press SELECT. When you have messages, the handset displays XX New XX Old
and then Repeat [4] Del [3] Skip [6] and announces the total number of messages.
When there is no message in the answering system, the handset displays
No message and announces, “You have no message.”
Options during playback:
• Press
• Press
/VOLUME or
/VOLUME to adjust the listening volume.
to switch between the speakerphone and the handset earpiece.
• Press 6 to skip to the next message.
• Press 4 to repeat the playing message. Press 4 twice to listen to the previous message.
• Press 3 or DELETE to delete the playing message. The handset announces,
“Message deleted.” The system advances to the next message.
• Press OFF to stop the playback.
• Only one handset or the telephone base can access the answering system at a time.
• During message playback, if there is an incoming call or another handset makes a call,
message playback will be stopped.
68
Answering system operation
Delete all messages
You can only delete old (reviewed) messages. You cannot delete new messages until
you review them. You cannot retrieve deleted messages.
To delete all messages with a handset or the telephone base:
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Answering sys, then press SELECT.
3. Press or to scroll to Delete all old, then press SELECT. The screen displays
Delete all msg?
4. Press SELECT to confirm your selection. The handset displays Deleting ... and then
No old messages. You hear a confirmation tone. If you delete all old messages at
the telephone base, the system announces, “All old messages deleted.” If you do
not have old messages, the system announces, “You have no old message.”
Record, play or delete memos
Memos are your own recorded messages used as reminders for yourself or others
using the same answering system. Play and delete them in the same way as
incoming messages.
To record a memo:
1. Press MENU when the phone is not in use.
2. Press
or
to scroll to Answering sys, then press SELECT.
3. Press or to scroll to Record memo, then press SELECT. The screen displays
Recording... Stop [5] and the device announces, “Record after the tone. Press 5
when you are done.”
4. Speak towards the microphone after the tone.
5. Press 5 or CANCEL on the telephone base, or press 5 on the handset when you
finish recording. The device announces, “Recorded.”
• If you record a memo when the answering system memory is full, the system
announces, “Memory is full.”
• Each memo can be up to three minutes in length and memos shorter than two seconds
are not recorded.
• When the answering system has less than three minutes of recording time left, the
system announces, “Less than three minutes to record.”
69
Answering system operation
Remote access
A two-digit security code is required to access the answering system remotely from
any touch-tone telephone. The preset code is 19. See Remote access code on
page 63 to change it.
1. Dial your telephone number from any touch-tone telephone.
2. When the answering system answers, enter the two-digit remote access code.
3. Then you can enter one of the following remote commands.
Command
Description
1
Play all messages.
2
Play only new messages.
3
Delete the current message (during playback).
33
Delete all old messages.
4
Repeat the current message (during playback).
5
Stop.
*5
Hear a list of remote commands.
6
Skip to the next message (during playback).
*7
Record a new announcement.
8
End the call.
0
Turn the answering system on or off.
4. Hang up or press 8 to end the call.
• If you do not press any key after you enter the remote access code, all new messages
play. If there are no new messages, all old messages play.
• Once the new messages have played, the telephone announces the help menu
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
• When the answering system is turned off, the telephone answers after 10 rings, and
announces, “Please enter your remote access code.”
• When the memory is full, the answering system answers incoming calls after 10 rings
and announces, “Memory is full. Enter your remote access code.”
70
Appendix
Expand your telephone system
Your telephone base can support up to five handsets. Each handset must be
registered to the telephone base before use. The handsets provided within your
product package are already registered as HANDSET 1 and so forth. You can add
new handsets (DS6701, purchased separately) to your telephone base. Additional
handsets are assigned numbers in the sequential order they are registered (up to
HANDSET 5).
Add and register a handset
When first purchased, each expansion handset displays To register HS... and
...see manual alternately. You may need to charge the handset before registering to
the telephone base. For more details on battery charging, see the table on page 4.
To register a handset:
1. Place the new/non-registered handset in the telephone base.
Do not place the handset
in the charger.
2. After about 10 seconds, the handset and telephone base display Registering...
When the registration process completes, the handset and telephone base display
Registered and you hear a confirmation tone. The registration process takes about
60 seconds to complete.
If the registration fails, the handset displays Failed, and then To register HS... and
...see manual alternately. Remove the handset from the telephone base. Then try the
registration process again.
• You cannot register a handset if any other system handset is in use.
• Only one handset can register to the telephone base at a time.
71
Appendix
Replace a handset
If you want to replace a handset, or reassign the designated handset number of
a registered handset, you must deregister all handsets that are registered to the
telephone base. Then register each handset individually.
To make deregistration easier, read all of the instructions below before you begin.
To deregister all handsets:
1. Press and hold FIND HANDSET at the side of the telephone base for about 10
seconds until the telephone base shows Registering... then De-register?
2. Immediately press and release SELECT or FIND HANDSET. The telephone base
displays Please wait.
3. All handsets display To register HS... and ...see manual alternately when the
deregistration process completes. The deregistration process takes about
10 seconds to complete.
To register the handset(s) to the telephone base again, follow the registration
instructions on the previous page.
• You cannot deregister all handsets if any other system handset is in use.
• If deregistration fails, you may need to reset the system and try again. To reset, unplug
the power from the telephone base and plug it back in.
• Even if the battery is depleted, you can still deregister all handsets by following the steps
above. After the handset is charged for at least 10 minutes, the handset alternately
shows To register HS... and ...see manual.
72
Appendix
Keystroke table
You can use the dialing keys to perform text editing (up to 15 characters).
Each time you press a key, the character on that key appears. Additional key presses
produce other characters on that key. Press the key repeatedly until the desired
character appears. The first character of every word is capitalized.
Characters by number of key presses
Dialing
key
1
2
3
4
5
6
7
8
9
10
11
1
1
.
-
’
(
)
*
#
&
/
,
2
a
b
c
A
B
C
2
3
d
e
f
D
E
F
3
4
g
h
i
G
H
I
4
5
j
k
l
J
K
L
5
6
m
n
o
M
N
O
6
7
p
q
r
s
P
Q
R
S
7
8
t
u
v
T
U
V
8
9
w
x
y
z
W
X
Y
Z
9
0
Space 0
*
#
73
Appendix
Screen messages
Ans sys off
The answering system is turned off and will not answer calls.
Ans sys on
The answering system is turned on and will answer calls.
Base is calling
The telephone base is calling (for intercom calls).
Call log empty
There are no caller ID log entries.
Calling base
You are calling the telephone base (for intercom calls).
Calling HS X
You are calling another handset (for intercom calls).
Cell line busy
The telephone base or another system handset is using the cell line.
Contact deleted
A directory entry is deleted.
Directory empty
There are no directory entries.
Directory full
The directory is full. You cannot save any new entry unless you delete
some current entries.
Downloading...
The telephone system is downloading the directory from a cell phone.
Ended
You have just ended a call.
Failed
The handset registration is not successful.
HS X is calling
Another handset is calling (for intercom calls).
Home line busy
The telephone base or another system handset is using the home line.
Incoming call
There is an incoming call.
Intercom
The device is on an intercom call.
Intercom ended
The intercom call has just ended.
Intercom to
(for models with two or more
handsets only)
You have started the intercom process or started transferring a call, and
need to enter the desired device number.
Low battery
The battery needs to be recharged.
Message deleted
The message in the answering system is deleted.
Microphone on
MUTE is turned off and the person on the other end can hear you.
Muted
You have turned off the handset microphone. The other party cannot hear
you but you can hear the other party.
New voicemail
There are new voicemail message(s) from your telephone service provider.
NO BATTERY
The handset in the telephone base or charger has no battery installed.
74
Appendix
Screen messages
No line
There is no telephone line connected.
No message
There are no message in the answering system.
Not available
Another device is already in the directory, caller ID log, or accessing the
answering system; the cell line is not ready to use.
Number repeated
The telephone number you try to save is already stored in the directory.
Out of range or
no pwr at base
The telephone base has lost power, or the handset is out of range.
Phone
The handset is on a call.
Put in charger
The battery is very low. Put the handset in the telephone base or charger
for recharging.
Quiet mode off
The quiet mode is turned off.
Quiet mode on
The quiet mode is turned on.
Rec mem full
The answering system has no recording time left.
Registering...
The handset registration is in progress.
Ringer muted
The ringer is muted temporarily when the phone is ringing.
Ringer off
The ringer is turned off.
Saved
Your selection has been saved.
Speaker
The speakerphone is in use.
To screen call
press [SELECT]
The system is recording a message. Press SELECT to screen a call on
a handset.
To register HS...
...see manual
Screen display on a non-registered handset.
Transferred
You have transferred an outside call to another device.
Unable to call
The handset is out of range while on a call.
Failed phone call (the telephone line is in use).
Failed intercom call (there are already two handsets being used).
XX missed calls
There are new calls in the caller ID log.
XX new messages
There are new messages in the answering system.
** Paging **
All system handsets are being paged.
75
Appendix
Handset and telephone base indicators
Handset lights
On when the handset speakerphone is in use.
CHARGE
On when the handset is charging in the telephone base or charger.
Telephone base lights
IN USE
ANS ON/OFF
MUTE
1/
On when the telephone line is in use.
On when the answering system is answering a call.
On when you are registering a handset.
Flashes quickly when there is an incoming call.
Flashes when another telephone sharing the same line is in use.
Flashes when you are deregistering all handsets.
On when the answering system is turned on.
On when mute function is turned on during a call.
2
On when a Bluetooth device is connected to the base.
Flashes when the telephone base is in discoverable mode.
On when the home line is using.
On when the cell line is using.
/PLAY/STOP
Flashes when there are new messages or memos in the answering system.
76
Appendix
Handset and telephone base indicators
Handset icons
The battery icon flashes when the battery is low and needs charging.
The battery icon animates when the battery is charging.
The battery icon becomes solid when the battery is fully charged.
The handset ringer is turned off.
There are new voicemail received from the telephone service provider.
The home line is in use or there is an incoming home call.
1
There are Bluetooth connected devices on the cell device list.
2
The cell line is in use or there is an incoming cell call.
1/13
The message number currently playing and total number of messages recorded.
ANS ON
The answering system is turned on.
ECO
The ECO mode activates automatically to reduce power consumption whenever the
handset is synchronized with the telephone base.
NEW
The caller ID log entry you are reviewing is new.
The message you are listening is new.
Telephone base icons
The telephone base ringer is turned off.
There are new voicemail received from the telephone service provider.
13
The message number currently playing, or the total number of messages recorded.
NEW
The caller ID log entry you are reviewing is new.
The message you are listening is new.
MSG#
The home line is in use or there is an incoming home call.
1
There are Bluetooth connected devices on the cell device list.
2
The cell line is in use or there is an incoming cell call.
77
Appendix
Battery
It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you
can expect the following performance:
Operation
Operating time
While in handset use (talking*)
Up to 7 hours
While in speakerphone mode (talking*)
Up to 3.5 hours
While not in use (standby**)
Up to 5 days
* Operating times vary depending on your actual use and the age of the battery.
** Handset is not charging or in use.
The battery needs charging when:
•
•
•
•
•
A new battery is installed in the handset.
The handset beeps every 50 seconds while on a call.
The handset beeps and Low battery displays on the handset.
Put in charger displays on the handset.
A battery is properly installed and the screen is blank.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the batteries provided or equivalent. To order a replacement, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com
or call 1 (800) 267-7377.
• Do not dispose of the batteries in a fire. Check with local waste management codes for
special disposal instructions.
• Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns
or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit with
conductive materials.
• Charge the batteries provided with or identified for use with this product only in accordance
with the instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and metallic contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type of moisture.
78
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For customer
service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada,
go to www.vtechcanada.com or call 1 (800) 267-7377.
I cannot add my cell phone to the telephone base.
• Make sure you have cellular coverage.
• Make sure your cell phone is compatible with your DS6751. Check the Bluetooth
compatibility list at www.vtechcanada.com.
• Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of
your cell phone for more information.
• Remove VTech DS6751 from your cell phone’s handsfree device history list (see the user’s
manual of your cell phone for more information).
• Carefully follow the pairing instructions on page 18 and make sure that your cell phone is not
connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately
15 seconds, then plug it back in. Repeat the above suggestions.
I cannot connect my cell phone with the telephone base.
• Make sure that the Bluetooth function of your cell phone is turned on. See the user’s manual
of your cell phone for more information.
• Make sure that your Bluetooth cell phone is not connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Make sure that your cell phone is connected and active on the cell devices list.
• For some cell phones, you must authorize VTech DS6751 device in your cell phone’s
Bluetooth feature. See the user’s manual of your cell phone for more information.
• Manually connect your cell phone to VTech DS6751. Refer to the user’s manual of your cell
phone for more information.
I cannot find VTech DS6751 on my cell phone.
• Make sure that the telephone base is in discoverable mode. Carefully follow the setup
instructions on page 18.
• Make sure that you manually set your cell phone to search for devices.
• Remove VTech DS6751 from your cell phone’s handsfree device history list (see the user’s
manual of your cell phone).
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately
15 seconds, then plug it back in. Repeat the above suggestions.
79
Appendix
Troubleshooting
I don’t know how to search for or add new devices on my cell phone.
• Most cell phones have the Bluetooth feature in the connection or setup menus. Refer to the
user’s manual of your cell phone.
• In general, press the menu key on your cell phone, then look for the Bluetooth menu in the
settings or connection menu. In the Bluetooth menu, select the option to search for or add
new devices.
My cell phone disconnects with the telephone base.
• Turn off your cell phone, then turn it on again.
• Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a cell call.
• Make sure that your cell phone is not in use when you are trying to make a cell call.
• For some smartphones, make sure that the cellular function is turned on.
The PIN on the telephone base does not work.
• Make sure you enter the correct PIN. The default PIN is 0000.
I cannot hear any audio on my telephone system when on a cell call.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately
15 seconds, then plug it back in.
• Turn off your cell phone, then turn it on again.
I cannot download contacts from my cell phone to the DS6751.
• Make sure that your cell phone is paired and connected to the base.
• Make sure you place your cell phone next to the base while downloading.
Can the DS6751 help the poor cell phone reception in my house?
• If your cell phone has poor reception in your home, the DS6751 cannot improve the
reception. However, if there is a location in your house with better reception, you can leave
your cell phone at that location while you use DS6751 cell line. In order for this to work, the
telephone base must be within 30 feet of the cell phone.
The listening volume of my cell call is too loud or quiet.
• During a cell call, if the listening volume is to too loud or quiet, try changing the volume on
your cell phone. On some cell phones, changing the volume on the cell phone effects your
cell call volume on the DS6751 handset.
80
Appendix
Troubleshooting
My telephone does not work at all.
• Make sure the battery is installed and charged correctly (page 3). For optimum daily
performance, return the handset to the telephone base or charger after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and telephone base
to synchronize.
• Charge the battery in the handset for up to 11 hours.
• If the battery is completely depleted, charge the handset for at least 30 minutes before use
(page 4).
• Remove and install the battery again. If that still does not work, it may be necessary to
purchase a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
If the other telephone does not work, the problem is probably in the wiring or telephone
service. Contact your telephone service provider.
There is no dial tone.
• Try all the above suggestions.
• Move the handset closer to the telephone base. It may be out of range.
• The telephone line cord may be defective. Install a new telephone line cord.
• Disconnect the telephone base from the telephone wall jack and connect a different
telephone. If there is no dial tone on this telephone either, the problem is in your wiring or
telephone service. Contact your telephone service provider.
• If you have changed your telephone service to digital service from a cable company or
a VoIP service provider, the telephone line may need to be rewired to allow all existing
telephone jacks to work. Contact your service provider for more information.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two
to synchronize with the telephone base before producing a dial tone. Wait an extra second
before dialing.
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
• Eliminate any background noise. Mute the cordless handset before dialing, or dial from
another room in your home with less background noise.
• If you have changed your telephone service to digital service from a cable company or
a VoIP service provider, the telephone line may need to be rewired to allow all existing
telephone jacks to work. Contact your service provider for more information.
81
Appendix
Troubleshooting
To register HS... and ...see manual appear alternately on the handset and it does
not work at all.
• The handset may be deregistered from the telephone base. Refer to Add and register a
handset on page 71 to register the handset to the telephone base.
My cordless handset isn’t performing normally.
• Make sure you plug the power cord securely into the telephone base. Plug the power adapter
into a different, working electrical outlet without a wall switch.
• Move the cordless handset closer to the telephone base. You may have moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back
in. Allow up to one minute for the cordless handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
Low battery shows on the handset screen.
• Place the handset in the telephone base or charger for recharging.
• Remove and install the battery again and use it until fully depleted, then charge the handset
in the telephone base or charger for up to 11 hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the handset or the handset battery does not
accept charge.
• Make sure the handset is placed in the telephone base or charger correctly.
• Remove and install the battery again, then charge for up to 11 hours.
• If the battery is completely depleted, charge the handset for at least 30 minutes before use
(page 4).
• The battery may be defective. Purchase a new battery.
The CHARGE light is off.
• Clean the charging contacts on the handset, telephone base and/or charger each month with
a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cord are plugged in properly (page 2).
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the handset and telephone base to reset.
82
Appendix
Troubleshooting
The telephone does not ring when there is an incoming call.
• Make sure the ringer volume of the handset and telephone base are not set to off (page 21
and page 22).
• Make sure the telephone line cord and power adapter are plugged in properly (page 2).
• The handset may be too far from the telephone base. Move it closer to the telephone base.
• There may be too many extension phones on the telephone line to allow all of them to ring
simultaneously. Unplug some of them.
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
• Test a working telephone at the telephone wall jack. If another telephone has the same
problem, the problem is in the telephone wall jack. Contact your telephone service provider
(charges may apply).
• The telephone line cord may be defective. Install a new telephone line cord.
• Remove and install the battery again and place the handset in the telephone base.
• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.
83
Appendix
Troubleshooting
There is interference during a telephone conversation.
My calls fade out when I am using the cordless handset.
• The handset may be out of range. Move it closer to the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information about DSL filters.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
modem/surge protector) into a different location. If this doesn’t solve the problem, relocate
your telephone or modem farther apart from each other, or use a different surge protector.
• The location of your telephone base can impact the performance of your cordless phone.
For better reception, install the telephone base in a centralized location within your home or
office, away from walls or other obstructions. In many environments, elevating the telephone
base improves overall performance.
• Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
If calls are still not clear, the problem is probably in the wiring or telephone service. Contact
your telephone service provider (charges may apply).
• If other telephones in your home are having the same problem, the problem is in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by
DSL interference. Contact your DSL service provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone by installing your new
telephone base as far as possible from any other existing cordless telephone system that
may already be installed.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical outlet. You may
experience decreased performance while the microwave oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the phone (or modem/
surge protector) into a different location. If this does not solve the problem, relocate your
phone or modem farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone may have better reception in a high area.
• If other phones in your home are having the same problem, contact your telephone service
provider (charges may apply).
84
Appendix
Troubleshooting
I experience poor sound quality when using the handset speakerphone.
• For increased sound quality while using the handset speakerphone, place the handset on a
flat surface with the dialing keys facing up.
I hear other calls when using the telephone.
• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
you still hear other calls, the problem is probably in the wiring or telephone service. Contact
your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
• Make sure the telephone line cord is plugged in securely.
My caller ID features are not working properly.
• Caller ID is a subscription service. You must subscribe to this service from your telephone
service provider for this feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both your and the caller’s telephone service providers must use equipment compatible with
the caller ID service.
• The caller ID information shows after the first or second ring.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information about DSL filters.
The telephone does not receive caller ID while on a call.
• Make sure you subscribe to caller ID with call waiting features provided by your telephone
service provider.
• The caller may not be calling from an area which supports caller ID.
• Both your and the caller’s telephone service providers must use equipment compatible with
caller ID service.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
your telephone line, you must install a DSL filter between the telephone line cord and
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL
interference. Contact your DSL service provider for more information about DSL filters.
85
Appendix
Troubleshooting
Out of range or no pwr at base shows on the handset screen.
• The handset may be out of range. Move it closer to the telephone base.
• Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
• Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
and install the battery again. Place the handset in the telephone base and allow up to one
minute for the handset and telephone base to synchronize.
• Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
and New voicemail display and I don’t know why.
• Your telephone has voicemail indication that is separate from the built-in answering
system. If
and New voicemail display, your telephone has received a signal from your
telephone service provider that you have a voicemail message waiting for you to retrieve
from them. Contact your telephone service provider for more information on how to access
your voicemail.
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail indication. They are
independent features and each alerts you to new messages differently (page 65). If you
subscribe to voicemail service from your telephone service provider (charges may apply),
contact your telephone service provider for more information on how to access
your voicemail.
The answering system does not answer after the correct number of rings.
• Make sure the answering system is on. When the answering system is on, the
ANS ON/OFF light on the telephone base should be lit and ANS ON should show
on the handset.
• If toll saver is selected, the number of rings changes to two when there are new messages
waiting (page 62).
• If the memory is full or if the answering system is off, the answering system answers after
10 rings.
• In some cases, the answering system is affected by the ringing system used by your
telephone service provider.
• If you subscribe to voicemail service, change the number of rings so that your answering
system answers before your voicemail answers (page 65). To determine how many rings
activate your voicemail, please contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting the fax
machine. If that solves the problem, consult your fax machine documentation for information
on compatibility with answering systems.
86
Appendix
Troubleshooting
The outgoing announcement is not clear.
• When recording the announcement, make sure you speak in a normal tone of voice towards
the microphone.
• Make sure there is no background noise when recording.
The answering system does not record messages.
• Make sure the answering system is on.
• When the answering machine memory is full, it does not record new messages until some
old messages are deleted.
• If you subscribe to voicemail service, change the number of rings so that your answering
system answers before your voicemail answers (page 65). To determine how many rings
activate your voicemail, contact your telephone service provider.
• If there is a fax machine connected to the same telephone line, try disconnecting the fax
machine. If that solves the problem, consult your fax machine documentation for information
on compatibility with answering systems.
The messages on the answering system are very difficult to hear.
• Press /VOLUME on handset or
listening volume.
/VOL on the telephone base to increase the
The messages on the answering system are incomplete.
• If a caller leaves a very long message, part of it may be lost when the answering system
disconnects the call after the preset recording time.
• If the memory on the answering system becomes full during a message, the answering
system stops recording and disconnects the call.
• If the caller’s voice is very soft, the answering system may stop recording and disconnect
the call.
The answering system does not respond to remote commands.
• Make sure your remote access code is correct (page 63).
• Make sure you are calling from a touch-tone telephone. When dialing a number, there should
be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
• The answering system may not detect the remote access code when your announcement is
playing. Wait until the announcement is over before entering the code.
• There may be interference on the telephone line you are using. Press the dialing keys firmly
when dialing.
87
Appendix
Troubleshooting
I subscribe to a nontraditional telephone service that uses my computer to
establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port on your computer.
Do not plug into a multiple port USB hub (USB splitter) that is not powered.
• In a few rare instances, the USB port on your computer may not have enough power. In
these instances, try using a USB hub with its own external power supply.
• If you are using a firewall, it may prevent access to your nontraditional telephone service
provider. Contact your service provider for more information.
I have accidentally set my LCD language to Spanish or French, and I don’t know
how to change it back to English.
• While the handset or the telephone base is not in use, press MENU, then enter 364#.
• While the handset is on a call, press MENU, then enter 364#. The call ends.
Common cure for electronic equipment.
• If the telephone is not responding normally, put the cordless handset in the telephone base.
If it does not respond, try the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the battery on the cordless handset.
3. Wait a few minutes before connecting power to the telephone base.
4. Install the battery again and place the cordless handset in the telephone base.
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one
minute for this to take place.
88
Appendix
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat
register. This product should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label.
If you are not sure of the type of power supply in your home or office, consult your dealer or local
power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be
walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind
on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service
facility. Opening or removing parts of the telephone base or handset other than specified access doors
may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock
when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the
following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled onto the product.
• If the product has been exposed to rain or water.
• If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operation instructions. Improper adjustment of other controls may
result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
• If the product has been dropped and the telephone base and/or handset has been damaged.
• If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,
a spark may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.
The user should not plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations of flammable or
flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could
create a fire or explosion. Such environments might include: medical use of oxygen without adequate
ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or
cabinet outlet.
SAVE THESE INSTRUCTIONS
89
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
•
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it
is turned ON.
•
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain
distance - which can vary with the locations of the telephone base and handset, the weather, and the
layout of your home or office.
When the handset is out of range, the handset displays Out of range or no pwr at base.
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect
well when you press /HOME. Move closer to the telephone base, then press /HOME to answer the call.
If the handset moves out of range during a telephone conversation, there may be interference. To improve
reception, move closer to the telephone base.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO
mode activates automatically whenever the handset is synchronized with the telephone base.
90
Appendix
Energy-saving charging mode
When this mode is activated, all telephone functions, except handset battery charging, will be disabled.
To activate the energy-saving charging mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged
with charged batteries before proceeding.
2. While you press and hold FIND HANDSET, plug the telephone base power adapter back to the
power outlet.
3. After about 20 seconds, when the telephone base shows De-register?, release FIND HANDSET and
then press FIND HANDSET again or SELECT within 2 seconds.
When the phone successfully enters the energy-saving charging mode, all handsets display
To register HS... and ...see manual alternately.
When the phone fails to enter this mode, repeat Step 1 through Step 3 above.
Note: The telephone base will be powered up as normal if you fail to press FIND HANDSET or
SELECT within 2 seconds in Step 3.
To deactivate the energy-saving charging mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. Then the
telephone base is powered up as normal.
2. Register your handsets back to the telephone base. See page 71 for handset registration instructions.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with
wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety,
take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a
soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of
any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the
unplugged cords.
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Appendix
About cordless telephones
•
Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the cordless handset by radio waves,
so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving
equipment within range of the cordless handset. For this reason, you should not think of cordless
telephone conversations as being as private as those on corded telephones.
•
Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
•
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced,
moving the cordless telephone farther away from the TV or VCR often reduces or eliminates
the interference.
•
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with
conducting material such as rings, bracelets and keys. The battery or conductor may overheat and
cause harm. Observe proper polarity between the battery and the battery charger.
•
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily
participating in an industry program to collect and recycle these batteries at the end of their useful lives,
when taken out of service within the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into
the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers
participating in the RBRC® program or at authorized VTech product service centers. Please call
1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area.
VTech’s involvement in this program is part of its commitment to protecting our environment and conserving
natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
92
Appendix
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or
“you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects
in material and workmanship, pursuant to the following terms and conditions, when installed and used
normally and in accordance with the Product operating instructions. This limited warranty extends only to the
Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the
limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new
or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or
refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the
repaired or replacement Products to you in working condition. You should expect the repair or replacement
to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech
repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited
warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date
the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an
authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or
cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have
been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or
Canada, or used for commercial or institutional purposes (including but not limited to Products used for
rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 on the next page); or
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems
outside the unit.
93
Appendix
Limited warranty
How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and
features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty.
Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the
Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of
repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the
repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location
along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and
the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other
written or oral communications related to this Product. VTech provides no other warranties for this Product.
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other
express warranties. No one is authorized to make modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other
rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an
unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase.
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
94
Appendix
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended
to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Privacy of communications may not be
ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that
can be safely absorbed by a user or bystander according to the intended usage of the product. This product
has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear
of the user. The telephone base shall be installed and used such that parts of the user’s body other than the
hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B)
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the
Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment
contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be
provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must
comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to be connected to a compatible modular
jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an
RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your
telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th
and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your
telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment
connected to your telephone line, ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, consult your telephone service
provider or a qualified installer.
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Appendix
FCC, ACTA and IC regulations
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized
agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment
is causing harm to the telephone network, the telephone service provider may temporarily discontinue your
telephone service. The telephone service provider is required to notify you before interrupting service.
If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone service provider is required to inform you of your right to file a
complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment,
operation, or procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference, including interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
Technical specifications
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
DECT frequency: 1921.536-1928.448 MHz
Bluetooth frequency: 2402.000-2480.000 MHz
Channels
DECT channel: 5
Bluetooth channel: 79
Nominal effective
range
Maximum power allowed by FCC and IC. Actual operating range may vary
according to environmental conditions at the time of use.
Power requirements
Handset: 2.4V Ni-MH battery
Telephone base: 6V DC @ 400mA
Charger: 6V AC @ 300mA
Memory
Directory: 200 memory locations; up to 30 digits and 15 characters
Caller ID log: 50 memory locations; up to 24 digits and 15 characters
96
Index
A
Dial a speed dial entry 51
Dialing options 56
Dialing pause 30, 45, 46, 48, 57
Dial mode 29
Directory 20, 44–52
Display screen messages 58, 74–75
Download directory 20
DSL filter 2
Add a cell phone 18
Add a directory entry 45–46
Add a handset 71
Alphabetical search 47
Announcement 59–60
Answer a call 30, 32
Answering system 59–70
Answering system and voicemail 65
Answering system settings 59–64
Answer on/off 61
Auto connection 19
E
ECO mode 90
Edit a directory entry 48
End a call 31, 32
Expand your telephone system 71
B
Battery 3, 4, 78
Battery charging 4
Battery installation 3
Bluetooth 14–20
Bluetooth glossary 16
Bluetooth setup 17
F
Find handset 39
Flash 31, 33
H
Handset battery charging 4
Handset battery installation 3
Handset icons 77
Handset layout 12–13
Handset lights 76
Handset locator 39
Handset ringer 21
Home area code 28
Home call 30–31
C
Call intercept 67
Call screening 62, 67
Call waiting 33
Caller ID 53–58
Caller ID log screen messages 58
Cardiac pacemakers 90
Cell call 31–33
Cell phone - download directory 20
Chain dialing 37
Charger installation 2
Charging 4
Clock 24
Connect to Cell 17
Contact Share 20
I
Icons 77
Indicators 76–77
Installation 2, 3, 5–7
Intercom 41–43
J
D
Join a call 40
Date 24
Delete a caller ID log entry 58
Delete a directory entry 48, 49
Delete answering system messages 68, 69
Delete a redial entry 36
Delete a speed dial entry 52
Delete memos 69
Delete the announcement 60
Deregister handsets 72
Dial a caller ID log entry 55
Dial a directory entry 47
Dial a redial entry 36
K
Key tone 28
Keystroke table 73
L
Language 25
Layout 9–13
Lights 76
Limited warranty 93–94
Listening volume 34, 67, 68
97
Index
M
S
Maintenance 91
Make a call 30, 31
Memory match 55
Memos 69
Menu 21
Message alert tone 63
Message capacity 66
Message playback 67–68
Missed call indicator 54
Multiple handset use 40–43
Mute 34, 35
Safety instructions 89
Save a caller ID log entry 57
Screen icons 77
Screen messages 58, 74–75
Set date and time 24
Settings 21–29, 59–64
Share an outside call 40
Silence the ringer 35
Speaker 35
Speed dial 50–52
N
Technical specifications 96
Telephone base icons 77
Telephone base installation 2
Telephone base layout 9–11
Telephone base lights 76
Telephone base ringer volume 22
Temporary ringer silencing 35
Temporary tone dialing 35
Time and date setting 24
Tone dialing 29, 35
Transfer a call 38
Troubleshooting 79–88
Turn on or off the answering system 61
T
New message indication 66
Number of rings 62
O
Operation 30–39, 65–70
P
Pacemaker patients 90
Paging handset 39
Pair and connect a cell phone 18
Parts checklist 1
Play memos 69
Predial 32
Predial a call 30
Pulse dialing 29, 35
U
Using the menu 21
V
Q
Voicemail 26, 27, 33, 65
Voicemail indicators 27
Volume 21, 22, 33, 67, 68
Quiet mode 23
R
Recording time 64
Record memos 69
Record your own announcement 59
Redial 36
Register a handset 71
Remote access 63, 70
Review the caller ID log 55
Review the cell device list 19
Review the directory 47
Review the redial list 36
Ringer 21, 22
Ringer tone 22
Ringer volume (handset) 21
Ringer volume (telephone base) 22
W
Wall mount installation 5–7
Warranty 93–94
Web address 39
98
®
The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc.
and any use of such marks by VTech Holdings Limited is under license.
VTech Holdings Limited is a member of Bluetooth SIG, Inc.
Other trademarks and trade names are those of their respective owners.
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Version 1 09/13.
91-007335-010-100