Zoombak A-GPS Universal Locator User guide

Universal A-GPS Locator
User Guide
Zoombak Services
Universal A-GPS Locator
www.zoombak.com
COPYRIGHTS
© 2008 Zoombak. All rights reserved.
Zoombak is a trademark of Zoombak, LLC.
NOTICES
This document neither grants any license nor conveys any rights with
respect to the subject matter hereof or otherwise. Zoombak expressly
retains all intellectual and other property rights with respect to this
document and all matters set forth herein. This document is neither
an offer nor an acceptance. Neither party will be obligated with
respect to the subject matter hereof unless and until such party has
entered into a definitive agreement, and then only in accordance with
the terms of such agreement. Some technical assertions of capability
included herein are estimates based on limited information gathered
from past experience. Terms and conditions apply to the purchase,
activation and use of the Zoombak Universal A-GPS Locator (see
www.zoombak.com for further information).
TRADEMARKS
Zoombak™ and the Zoombak logo are trademarks owned by Zoombak,
LLC and protected in the United States and other countries.
This document is published by Zoombak, LLC without any warranty.
Zoombak, LLC may amend this document from time time without
providing you notice to correct any typographical, technical or other
inaccuracies.
Zoombak Universal Locator V.1.0CLA
Table of Contents
Introduction.................................................................................................... 1
Getting Started............................................................................................. 2
Key Functions................................................................................................ 2
Zoombak Universal Locator Package Contents...................................... 3
Using the Universal Locator.......................................................................4
Charging the Battery...................................................................................4
Battery Life.................................................................................................... 5
Powering the Universal Locator ON/OFF................................................. 6
Monitoring the Universal Locator Status................................................. 6
General Usage Tips....................................................................................... 7
Placing the Locator on Your Dog...............................................................8
Placing the Locator in Your Car................................................................. 9
Safety and Warranty Information.............................................................10
Safety Information......................................................................................10
FCC Regulations............................................................................................11
Zoombak Locator Disposal and Recycling..............................................12
Reduction of Hazardous Materials (RoHS).............................................12
Specific Absorption Rate (SAR)................................................................12
Limited Warranty.........................................................................................13
What This Warranty Does Cover...............................................................13
What This Warranty Does Not Cover.......................................................13
How To Obtain Service................................................................................13
Out of Warranty Repairs.............................................................................14
Limitations of Liability................................................................................14
Water Resistance.........................................................................................15
Contacting Customer Care........................................................................15
Specifications and Certifications.............................................................16
Universal Locator Specifications ............................................................16
Certifications................................................................................................17
AC Wall Charger Specifications................................................................17
Car Charger Specifications........................................................................17
AC Wall Charger Safety Information........................................................17
Important Coverage Information..............................................................18
Introduction
Thank you for purchasing the ZoombakTM Universal A-GPS
Locator. Zoombak is focused on the development and marketing of
breakthrough mobile communications solutions that leverage the
power of wireless technology and location-based services to provide
people with new ways to connect to each other and their world.
This Guide will introduce you to all of the features of your Zoombak
Universal Locator device. If you have any questions, please contact
Zoombak Customer Care at 1-877-4ZOOMBAK or visit our website at
www.zoombak.com.
In addition to this Zoombak Universal Locator User Guide, the
Zoombak Universal Locator Quick Start Guide, along with other
detailed instructions on how to activate and use your Zoombak
service, can be found on our website at www.zoombak.com. The Quick
Start Guide will briefly walk you through activating and using your
service, and setting up your safety zones and alerts.
Please read this Zoombak Universal Locator User Guide and the Quick
Start Guide before setting up your account prior to use. Activation
and use of the Zoombak Locator are subject to Zoombak’s customer
agreement, plans, terms and conditions, which can be found at
www.zoombak.com.
The Zoombak Universal Locator User Guide is divided into five main
sections:
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Section 1. Getting Started
Section 2. Using the Universal Locator
Section 3. Safety and Warranty Information
Section 4. Contacting Customer Care
Section 5. Specifications and Certifications
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Getting Started
This section addresses two primary areas:
• Zoombak Universal Locator Features
• Zoombak Universal Locator Package Contents
Front/Aerial View of Locator
Key Functions
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•
Charger Jack—Connects the Zoombak Universal Locator to the AC Wall Charger (included)
Locator Status LED Indicator—Allows you to monitor
(at a glance) the power and battery status of your
Zoombak Universal Locator
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Zoombak Universal Locator Package Contents
When you purchase the Zoombak Universal Locator,
the package should contain the following:
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Zoombak Universal Locator
Zoombak Universal Locator Pouch
AC Wall Charger
Car Charger
Zoombak Universal Locator User Guide and Quick Start Guide
Zoombak Universal Locator
AC Wall Charger
Car Charger
Universal Pouch
If any of these items are missing from your package, please contact
Zoombak Customer Care at 1-877-4ZOOMBAK.
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Using the Universal Locator
This section addresses seven primary areas:
• Charging the Battery
• Battery Life
• Powering the Universal Locator ON/OFF
• Monitoring the Universal Locator Status
• General Usage Tips
• Placing the Locator on Your Dog
• Placing the Locator in Your Car
Charging the Battery
Before activating and using the Zoombak Universal Locator for the
first time, you will need to fully charge the battery. Follow these simple
instructions to charge the battery. The initial battery charge time will
be 6 hours; each subsequent battery charge will be approximately 4
hours.
1. Remove the Zoombak Universal Locator and AC Wall Charger from the Zoombak Universal Locator package.
2. Plug the AC Wall Charger into a wall outlet.
3. Attach the Zoombak Universal Locator to the AC Wall
Charger via the USB Charger Jack on the Zoombak Universal Locator.
4. The Locator Status LED Indicator will glow amber (yellow-orange), indicating that the Zoombak Universal Locator is charging.
5. Once the Locator Status LED Indicator glows green, this will signal that the Zoombak Universal Locator is fully charged.
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Battery Life
Mode
Battery Life
Standby
Up to 120 hours or 5 days
Active Locator Service
Up to 150 Location Requests
Battery life depends on several factors including temperature,
network, signal strength and Locator service features used.
Location requests include the following Zoombak Locator
service features: “Find Now,” “Safety Zones” mode and
“Continuous Tracking” mode. When your Zoombak Locator indicates
low battery (blinking amber LED), recharge your battery as defined in
the previous section titled “Charging the Battery.”
Rechargeable batteries have a limited number of charge cycles and
may eventually need to be replaced. The Zoombak Locator battery is
not user replaceable; it can only be replaced by an authorized
service provider. For more information on battery replacement, please
contact Zoombak Customer Care at 1-877-4ZOOMBAK .
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Powering the Universal Locator ON/OFF
In order to power the Zoombak Universal Locator ON or OFF,
follow these simple instructions:
1. Power ON—Press and hold the Power Button until the Locator Status LED Indicator begins to glow (approximately two seconds). Blinking green indicates operation OK.
2.
Power OFF—Press and hold the Power Button until the
Locator Status LED Indicator begins to flash quickly (approximately
two seconds). Locator Status LED Indicator will shut OFF when the Locator has properly shut down. A key feature of your Zoombak Universal Locator during the power OFF process is that the Locator will determine its current location and send a power OFF notification via email and/or mobile text message with its current location and time/date information (see the Zoombak Universal Locator Quick Start Guide for details on setting up your alerts). The Locator Status LED Indicator will continue to blink during the power OFF process, which may take up to 2 minutes to complete this important notification feature.
Monitoring the Universal Locator Status
Refer to the following list in order to determine the status of your
Zoombak Universal Locator LED Indicator at any time.
BLINKING GREEN
Indicates Power ON
BLINKING AMBER (YELLOW-ORANGE)
Indicates Low Battery
GREEN
Indicates Fully Charged (When Charging)
AMBER (YELLOW-ORANGE)
Indicates Charging
NO COLOR
Indicates Power OFF
or Battery Needs to Be Charged
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General Usage Tips
GPS devices work by receiving satellite signals from the open sky.
For optimal operating conditions, your Zoombak Universal Locator
needs to be in clear, unobstructed view of the sky in order to have a
line of sight to a group of satellites.
When placing the Locator in an item such as a briefcase, luggage,
or backpack, please ensure as far as possible that there is no solid
material (eg. metal objects) above or surrounding the Locator which
may block or weaken the signal it receives from the sky.
GPS satellites are in constant motion, rising and setting. Under certain
conditions this means a location position that was obtainable fifteen
minutes ago in a specific location may not be obtainable in the next
try. In this instance there is no fault with the device. Please wait a
while before trying to obtain a new location.
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Placing the Universal Locator on Your Dog
In order for the Zoombak Universal Locator to help locate your dog,
the Locator must be attached to your dog’s collar. The Zoombak
Universal Locator is not recommended for dogs under 15 lbs. Follow
these simple instructions to attach the Zoombak Universal Locator to
your dog’s collar:
1. Place the Zoombak Universal Locator in the Zoombak
Pouch, as shown.
2.
Once the Zoombak Universal Locator is in the pouch, attach the Zoombak Universal Locator Pouch to your dog’s collar through
the strap on the rear panel of the pouch. Please note that the pouch will attach to any type, form or size collar.
3. To detach the Locator from your dog, simply remove the Zoombak Universal Locator from the pouch using the zipper, without removing the entire pouch from your dog’s collar.
4. If your dog scratches at the Zoombak Universal Locator, allow
him/her time to get accustomed to wearing it. There may be an adjustment period.
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Placing the Locator In Your Car
The location of your Universal Locator device is critical to the
successful operation of the locator service. To ensure proper
operation, Zoombak recommends the device be placed in one of the
following locations for best performance:
• In glove box
• In center console
If you prefer to install your Zoombak Universal Locator in your car or
other vehicle, you can purchase a Zoombak 12 Volt DC Car Charger,
Installation Kit at www.zoombak.com.
Use only Zoombak branded original chargers and accessories intended
for use with your Zoombak Locator. Other chargers and accessories
may not be designed to the same safety and performance standards.
For details of companies who can provide an installation service for
your Locator, please visit www.zoombak.com.
If you choose to install your Zoombak Universal Locator using the
Zoombak 12 Volt DC Car Charger and Installation Kit, please review
carefully the Zoombak Car Locator Installation Guide before installing
and using your Zoombak Universal Locator.
The Zoombak Car Locator Installation Guide can be found at www.
zoombak.com/install.
The Zoombak Universal Locator is also perfect for use in motorcycles,
ATVs, boats and bicycles.
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Safety and Warranty Information
This section addresses six primary areas:
• Safety Information
• FCC Regulations
• Reduction of Hazardous Materials (RoHS)
• Specific Absorption Rate (SAR)
• Warranty Information
• Water Resistance
Safety Information
Your Zoombak Universal Locator contains a Lithium Ion (LI) battery
pack. Leakage of ingredients contained within the battery pack or the
combustion of ingredients can cause personal injury to you, your dog,
your vehicle, as well as damage to your Zoombak Universal Locator.
If battery leakage occurs, avoid contact with skin. If contact occurs,
immediately wash thoroughly with soap and water. If liquid leaking
from battery pack comes in contact with your eyes, immediately
flush your eyes thoroughly with water and contact your doctor. In
case of ingestion, immediately contact your doctor and/or go to the
emergency room of your nearest hospital.
If the battery leaks into your dog’s fur, immediately wash the affected
area with soap and water and wrap the area to prevent the dog from
licking the leakage from their fur. If liquid leaking from the battery
pack comes in contact with your dog’s eyes, immediately flush them
with water and contact your veterinarian. If your dog ingests battery
fluid, DO NOT induce vomiting (as this can further damage your
dog’s GI tract). Should ingestion occur, immediately contact your
veterinarian or ASPCA Animal Poison Control Center at 1-888-4264435. Please note that there is a $55 consultation fee associated
with contacting the ASPCA.
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To avoid battery leakage:
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Do not expose battery to excessive vibration,
physical shock or liquids.
Do not disassemble, attempt to repair or deform the battery.
Do not dispose of battery pack in fire.
Do not peel or damage the battery label.
FCC Regulations
This Locator complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This Locator may not
cause harmful interference, and (2) this Locator must accept any
interference received, including interference that may cause undesired
operation.
This Locator has been tested and found to comply with the limits for
a Class B digital Locator, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
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Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.
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Zoombak Locator Disposal and Recycling
CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
You must dispose of the Zoombak Locator properly according to
local laws and regulations. Because the Zoombak Locator contains
electronic components and a battery, the Zoombak Locator must be
disposed of separately from household waste. When the Zoombak
Locator reaches its end of life, contact local authorities to learn about
disposal and recycling options. See www.zoombak.com for more
information.
Reduction of Hazardous Materials (RoHS)
This Locator does not contain lead, cadmium, mercury, hexavalent
chromium, polybrominated biphenyl (PBB) or polybrominated diphenyl
ether (PBDE).
Specific Absorption Rate (SAR)
Your Zoombak Universal Locator is a radio transmitter and receiver. It
does not exceed exposure limits set by the Federal Communications
Commission (FCC) and international guidelines established by the
independent scientific organization ICNIRP.
The exposure standard for wireless devices uses a unit of measure
called Specific Absorption Rate (SAR). The SAR limit set by the FCC
is 1.6 W/kg. The SAR limit set by ICNIRP is 2.0 W/kg averaged over 10
grams of tissue. Tests for SAR are conducted at standard operating
positions with the Locator transmitting at its highest power level over
all frequency bands. The actual SAR level of an operating Locator can
be below the maximum value because the Locator is designed to only
use the power level required to reach the network.
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Limited Warranty
What This Warranty Covers
This limited warranty covers defects in materials and workmanship in
your Zoombak Locator device for one year from the date of purchase.
Zoombak, at its sole election, will repair your device or will replace
your device with a new or refurbished unit. Devices replaced under
this warranty become the property of Zoombak. Replacement devices
are warranted to be free from defects in materials and workmanship
for 90 days or the remainder of the Limited Warranty, whichever is
longer.
What This Warranty Does Not Cover
This Limited Warranty does not apply to devices used for commercial
purposes and does not cover defects or damage caused by accident,
misuse, abuse, neglect, fire, water, other acts of nature, power
surges, unauthorized or improper modifications or repairs, improper
maintenance, usage not in accordance with the product instructions,
improper installation, or usage or storage in unsuitable physical or
operating environments.
How To Obtain Service
1. Call Zoombak Customer Care toll free at 1-877-4ZOOMBAK for return instructions. Customer Care is available 24 hours a day,
7 days a week.
2. After you provide the customer care representative with your email address, your account number and your account password, Zoombak will provide you with the forms and instructions for returning your device.
3. You must ship the device in the original packaging, and you must include the original packing slip and all items that shipped with the device.
4. Attach the prepaid return shipping label and return by mail.
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Out of Warranty Repairs
If the warranty period has expired, you may be able to obtain repair
or replacement service for an additional fee. Please call Zoombak
Customer Care at 1-877-4ZOOMBAK or visit our website at
www.zoombak.com for more information about out-of-warranty repair
and replacement options.
LIMITATIONS OF LIABILITY
ZOOMBAK, LLC MAKES NO OTHER EXPRESS WARRANTIES. ANY
IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
YOUR REMEDIES ARE LIMITED EXCLUSIVELY TO REPAIR OR
REPLACEMENT. WE WILL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM THE USE, PURCHASE
OR REPAIR OF THIS PRODUCT, INCLUDING DAMAGES FROM LOSS
OF DATA, LOSS OF PROFITS, AND LOSS OF USE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
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Water Resistance
The Zoombak Universal Locator has a water resistance rating of IPX6.
The Locator will continue to function when subjected to splashes
of water. This Locator is not waterproof and will not function when
submerged in water. If using your Locator on your dog, DO NOT allow
your dog to swim with the Zoombak Universal Locator.
Contacting Customer Care
Need help troubleshooting or operating your Zoombak Universal
Locator? Contact Zoombak Customer Care via the internet at
www.zoombak.com or call toll free 1-877-4ZOOMBAK, Monday
– Sunday, 24 hours a day (times subject to change) to speak to a
Customer Care representative.
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Specifications and Certifications
This section provides the following detailed Specifications and
Certifications:
• Universal Locator Specifications
• Certifications
• AC Wall Charger Specifications
• Car Charger Specifications
Universal Locator Specifications
Feature
Specification
Size
70 x 38 x 19mm
Weight
2.5 ounces
Model Number ZMBK300
GSM 850 = ZB-100
824 – 849 MHz (Tx)
925 – 960 MHz (Rx)
Frequency
GSM 1800
1710 – 1785 MHz (Tx)
1805 – 1865 MHz (Rx)
GSM 1900
1850 – 1910 MHz (Tx)
1930 – 1990 MHz (Rx)
Transmit Power
Up to 2W
Battery Voltage
3.7 v
Operating Temp.
-20o C to +60o C
Water Resistance
IPX6
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Certifications
CE
FCC: U2I-ZB100
IC: 6950A-ZB100
PTCRB
CTIA
ETSI
GCF
UL, UK (battery and charger)
AC Wall Charger Specifications
Input: 90 - 264 VAC, 47 - 63 Hz
Output: 5.4 VDC @ 1.2A, short-circuit protected
Operating Temperature: -5° C to +45° C
Car Charger Specifications
Input: 8-16 VDC
Output: 5.4 VDC @ 1.2A, short-circuit protected
Operation Temperature: -20 º C to +85 º C
AC Wall Charger Safety Information
Connect the AC Wall Charger only to designated power sources as
marked on the product. Make sure the cord is positioned so that it
will not be subjected to damage or stress. To reduce risk of electric
shock, unplug the unit from any power source before attempting to
clean it. The AC Wall Charger must not be used outdoors or in damp
areas. Never alter the cord or plug. If the plug will not fit into the
outlet, have a proper outlet installed by a qualified electrician. Use
only Zoombak branded original chargers intended for use with your
Zoombak Locator. Other chargers may not be designed to the same
safety and performance standards.
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Important Coverage Information
Our coverage maps provide high-level estimates of our coverage areas
when using your device outdoors under optimal conditions. Coverage
isn’t available everywhere. Estimating wireless coverage and signal
strength is not an exact science.
There are gaps in coverage within our estimated coverage areas that,
along with other factors (network problems, software, signal strength,
your wireless device, structures, buildings, weather, geography,
topography, etc.), will result in dropped and blocked connections,
slower data speeds, or otherwise impact the quality of services.
Services that rely on location information depend on your device’s
ability to acquire satellite signals (often not available indoors) and
network coverage. Estimated future coverage subject to change.
See www.zoombak.com for coverage map and details.
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QUICK
REFERENCE
CARD
Advanced
GPS
Universal
Locator
www.zoombak.com