DIGITAL Server 3220/3220R
DIGITAL Server 3220/3220R Series
Service Maintenance Manual
Part Number: ER-B4BWW-SM. A01
Digital Equipment Corporation
July 1998
The information in this document is subject to change without notice and should not
be construed as a commitment by Digital Equipment Corporation.
Digital Equipment Corporation assumes no responsibility for any errors that might
appear in this document.
The software, if any, described in this document is furnished under a license and may
be used or copied only in accordance with the terms of such license. No responsibility
is assumed for the use or reliability of software or equipment that is not supplied by
Digital Equipment Corporation or its affiliated companies.
Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject
to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data
and Computer Software clause at DFARS 252.227-7013.
DIGITAL Server 3220/3220R Series System Reference
© 1998 Digital Equipment Corporation.
All Rights Reserved.
AMI is a registered trademark of American Megatrends, Inc.
DEC, DIGITAL, ServerWORKS, and the DIGITAL logo are trademarks of Digital
Equipment Corporation.
Intel, MMX and Pentium II are registered trademarks of Intel Corporation.
Microsoft, Windows NT, and Windows 95 are registered trademarks of Microsoft
Corporation.
Novell and NetWare are U.S. registered trademarks of Novell Inc.
OS/2 and PS/2 are registered trademarks of International Business Machines
Corporation.
PhoenixBIOS is a trademark of Phoenix Technologies Ltd.
SCO UNIX is a trademark of The Santa Cruz Operation, Inc.
Symbios is a trademark of Symbios, Inc.
UNIX is a registered trademark of The Open Group.
All other trademarks and registered trademarks are the property of their respective
holders.
The following statements of compliance are required by the respective governmental
regulatory agencies.
DIGITAL Server 3220R (Rackmount Model)
FCC Notice — U.S.A.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case, the user will be required to correct the interference at his
own expense.
CAUTION: Any changes or modifications to this device, which are
not identified in this manual, could cause harmful interference and void
the user’s authority to operate this device.
CSA — Canada
This digital apparatus does not exceed the Class A limits for radio noise emissions
established in the radio interference regulations of the Canadian Department of
Communications.
DIGITAL Server 3220/3220R
Regulatory Compliance Statements
VCCI — Japan
This equipment is in the Class I category (information equipment to be used in
commercial and/or industrial areas) and conforms to the standards set by the
Voluntary Control Council for Interference (VCCI) by Data Processing Equipment and
Electronic Office Machines aimed at preventing radio interference in commercial
and/or industrial areas.
Consequently, when used in a residential area or in an adjacent area thereto, radio
interference may be caused to radio and TV receivers, etc.
Read the instructions for correct handling.
DIGITAL Server 3220 (Pedestal Model)
FCC Notice — U.S.A.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
All external cables connecting to this basic unit need to be shielded. For cables
connecting to option boards, see the option manual or installation instructions.
CSA — Canada
This digital apparatus does not exceed the Class B limits for radio noise emissions
established in the radio interference regulations of the Canadian Department of
Communications.
This equipment is a Class II product based on the standard of the Voluntary Control
Council for Interference Technology Equipment (VCCI). If it is used near a radio or
television receiver in a domestic environment, it may cause radio interference. Install
and use the equipment according to the instruction manual.
DIGITAL Server 3220/3220R
Ergonomics — Germany
This equipment meets or exceeds the ergonomic requirements of ZH1/618, TÜV,
Rheinland, Germany.
Safety Requirements
This equipment meets or exceeds safety requirements in the U.S. (UL 1950),
Canada (CSA C22.2 No. 950), and Europe (IEC 950 and TÜV EN60950/A3: 1995).
The product is certified to bear the GS-Mark (Geprüfte Sicherheit) and CB
certification.
Laser Safety Notice
All CD-ROM drives included in DIGITAL computers are classified as Class 1 laser
products and comply with safety standards as set by U.S. government and applicable
European agencies.
No hazardous radiation is emitted from this CD-ROM drive; the laser beam is
completely enclosed in the CD-ROM subassembly during all customer operation and
maintenance. In the event that repair or service of the CD-ROM subassembly is
required, only authorized Digital service personnel should perform such repairs.
DIGITAL Server 3220/3220R
VCCI — Japan
Preface
1
Product Description
Introduction .....................................................................................................
Reliability/Availability........................................................................................
Server Expansion ............................................................................................
Server Management and Security....................................................................
Server Configurations......................................................................................
Server Naming Guidelines ........................................................................
Product Model Numbering Convention ......................................................
Related Material .......................................................................................
Latest Product Information and Updates ..........................................................
1-1
1-2
1-3
1-4
1-5
1-5
1-6
1-8
1-10
2
Server Software and Utilities
Introduction .....................................................................................................
ServerWORKS Quick Launch..........................................................................
BIOS Setup Utility............................................................................................
Accessing the BIOS Setup Utility ..............................................................
Helpful Hints .............................................................................................
Changing The Server’s Configuration...............................................................
Changing Time and Date ..........................................................................
Changing I/O Port Settings .......................................................................
Assigning IRQs ...............................................................................................
Advanced .................................................................................................
PCI IRQ Assignments...............................................................................
PCI Device Interrupt and Slot INT Routing ................................................
Setting Up Security...................................................................................
Changing the Boot Sequence ...................................................................
2-1
2-2
2-2
2-4
2-5
2-6
2-6
2-7
2-8
2-8
2-9
2-9
2-11
2-15
i
DIGITAL Server 3220/3220R
Contents
Contents
Speeding up the Boot Process..................................................................
Checking System Management Parameters .............................................
BIOS Upgrade Utility .......................................................................................
SCSI Configuration Utility ................................................................................
Determining Devices Attached to Each SCSI Channel...............................
RAID Configuration Utility ................................................................................
Diagnostics .....................................................................................................
2-16
2-17
2-18
2-19
2-20
2-21
2-21
3
BIOS Setup Utility Features
Introduction .....................................................................................................
BIOS Setup (F2)..............................................................................................
Main .........................................................................................................
Advanced .................................................................................................
Security Options .......................................................................................
Boot .........................................................................................................
System Management (F3) ...............................................................................
Summary  System Summary.................................................................
Environment  Environment Monitoring and Summary.............................
3-1
3-2
3-2
3-7
3-13
3-15
3-16
3-16
3-17
4
Troubleshooting
Initial Troubleshooting......................................................................................
When to Use the Diagnostics...........................................................................
Running the Diagnostics ...........................................................................
Running Quick Tests or Groups of Tests...................................................
Running DIGITAL Vendor Extended Tests ................................................
Running the Diagnostics Tests from the Server’s Hard Disk Drive .............
Obtaining Information about The Server ..........................................................
Obtaining Information Using the BIOS Setup Utility ...................................
DIGITAL ServerWORKS Manager ............................................................
Displaying Server Status Using the Hardware ..................................................
Server Fault Status...................................................................................
POST Messages .............................................................................................
POST/Boot Codes ....................................................................................
Processor Module Voltage and Temperature Ranges ......................................
Processor Voltage Range .........................................................................
Processor Voltage Range (Vccp) ..............................................................
Processor Temperature Sensing...............................................................
Advanced Troubleshooting ..............................................................................
ii
4-2
4-3
4-4
4-4
4-5
4-5
4-6
4-8
4-8
4-10
4-10
4-11
4-11
4-12
4-12
4-13
4-14
4-14
Server Troubleshooting.............................................................................
Disk Drive Troubleshooting .......................................................................
Hot Swap Drive Troubleshooting (Model 3220) .........................................
Hot Swap Drive Troubleshooting (Model 3220R) .......................................
Tape Drive Troubleshooting ......................................................................
Monitor Troubleshooting ...........................................................................
CD-ROM Troubleshooting.........................................................................
Diskette Drive Troubleshooting .................................................................
RAID Troubleshooting Hot Swap Drives ....................................................
Flash BIOS Troubleshooting .....................................................................
4-15
4-19
4-22
4-22
4-23
4-24
4-25
4-26
4-27
4-28
5
FRU Replacement
Introduction .....................................................................................................
Server Front View (Model 3220) ...............................................................
Server Left-Side View (Model 3220)..........................................................
Labels and Nameplates (Model 3220).......................................................
Server Front and Top View (Model 3220R) ...............................................
Server Top View (Model 3220R) ...............................................................
Labels and Nameplates (Model 3220R) ....................................................
Service Procedures .........................................................................................
Recommended Tools ......................................................................................
BIOS Version Information ................................................................................
Disconnecting External Devices and Power .....................................................
Unlocking the Server (Model 3220)..................................................................
Keylock Function ......................................................................................
Removing the Front Bezel ...............................................................................
Removing and Installing the Side Panel (Model 3220)......................................
Removing the Server from the Rack (Model 3220R) ........................................
Removing and Installing the Top Cover (Model 3220R)....................................
Front View ................................................................................................
Internal View ............................................................................................
Rear View.................................................................................................
Main Logic Board Connectors...................................................................
Main Logic Board Components .................................................................
Main Logic Board Switch Settings....................................................................
Processor Module Components ................................................................
Video/Ethernet Daughter Card Connectors and Indicators.........................
Processor Module Switch Settings ............................................................
Installing Additional Memory ............................................................................
Server DIMM Requirements ............................................................................
5-1
5-2
5-4
5-6
5-6
5-9
5-11
5-11
5-12
5-12
5-12
5-13
5-13
5-13
5-15
5-17
5-19
5-23
5-25
5-27
5-29
5-31
5-31
5-33
5-34
5-35
5-37
5-37
iii
DIGITAL Server 3220/3220R
Contents
Contents
Memory Configuration Guidelines ....................................................................
Memory Configurations.............................................................................
Memory Troubleshooting ..........................................................................
Removing and Replacing FRUs (Model 3220)..................................................
Removing and Replacing the Power Supply ..............................................
Removing and Replacing the Diskette Drive..............................................
Removing and Replacing the CD-ROM Drive ............................................
Removing and Replacing the Drive Bay Cooling Fan.................................
Removing and Replacing the Primary Cooling Fan....................................
Removing and Replacing the Speaker ......................................................
Removing and Replacing the Main Logic Board ........................................
Removing and Replacing the Storage Backplane ......................................
Replacing the Operator Control Panel (OCP) Assembly ............................
Removing and Replacing FRUs (Model 3220R) ...............................................
Removing and Replacing the Power Supply ..............................................
Removing and Replacing the Diskette Drive..............................................
Removing and Replacing the CD-ROM Drive...................................................
Removing and Replacing the Cooling Fan.................................................
Removing and Replacing the Speaker ......................................................
Removing and Replacing the Main Logic Board ........................................
Removing and Replacing the Storage Backplane ......................................
Removing and Replacing the Operator Control Panel (OCP) Assembly.....
Removing and Replacing the Fault Status LED Assembly .........................
Replacing the Real Time Clock (RTC) Battery..................................................
5-37
5-39
5-40
5-41
5-41
5-43
5-45
5-47
5-49
5-51
5-53
5-56
5-58
5-59
5-59
5-61
5-63
5-65
5-67
5-69
5-72
5-74
5-76
5-78
6
Device Mapping
Introduction .....................................................................................................
Processor Memory Address Map ..............................................................
I/O Address Map ......................................................................................
Server Interrupt Levels .............................................................................
PCI Configuration Space Address Map .....................................................
6-1
6-2
6-2
6-3
6-3
7
Upgrade Procedure
Comparison Chart - Models 3200/3200R and Models 3220/3220R............
Upgrade Procedure ..................................................................................
Troubleshooting Guidelines.......................................................................
iv
7-2
7-3
7-5
A
Block Diagram
Main Logic Board ............................................................................................
CPU/Memory Connector..................................................................................
PCI ISA IDE Xcelerator (PIIX4)........................................................................
BIOS ROM......................................................................................................
System I/O ......................................................................................................
Ultra I/O Controller.............................................................................
Serial Interface ..................................................................................
Serial Interface Pin Assignments ..............................................................
Parallel Interface................................................................................
Parallel Interface Pin Assignments............................................................
Diskette Controller .............................................................................
Keyboard/Mouse Controller................................................................
Keyboard/Mouse Connector Pin Assignments...........................................
SCSI Interface.................................................................................................
SCSI Controller ........................................................................................
SCSI Connectors......................................................................................
IDE Interface ...................................................................................................
Display Interface .............................................................................................
Super Video Graphics Array .....................................................................
SVGA Connector Pin Assignments ...........................................................
Ethernet Interface............................................................................................
Network Interface Pin Assignments...........................................................
Peripheral Component Interconnect (PCI) Bus.................................................
PCI Bus Expansion...................................................................................
PCI-to-PCI Bridge (PPB)...........................................................................
ISA Bus...........................................................................................................
System Management ......................................................................................
A-1
A-3
A-3
A-3
A-4
A-4
A-4
A-4
A-5
A-5
A-6
A-6
A-7
A-7
A-8
A-8
A-8
A-8
A-8
A-9
A-10
A-10
A-10
A-10
A-11
A-11
A-11
B
Supported Options List
Supported Options List .............................................................................
B-1
C
Service Notes ................................................................................................
C-1
v
DIGITAL Server 3220/3220R
Contents
Contents
Figures
Typical DIGITAL Server 3220 (Top) and 3220R (Bottom) .................................................
Figure 2-1. Typical BIOS Setup Utility Screen...................................................................
Figure 4-1. DIGITAL Server Component Information........................................................
Figure 5-1. Server Front View (Model 3220) .....................................................................
Figure 5-2. Server Left-Side View (Model 3220) ...............................................................
Figure 5-3. Server Front and Top View (Model 3220R) ....................................................
Figure 5-4. Server Top View (Model 3220R).....................................................................
Figure 5-5. Front-Access Security Door and Front Bezel Lock .........................................
Figure 5-6. Removing the DIGITAL Server 3220 Side Panel.............................................
Figure 5-7. Installing the DIGITAL Server 3220 Side Panel ..............................................
Figure 5-8. Removing the Server from the Rack...............................................................
Figure 5-9. Disconnecting the Cable Management Arm ...................................................
Figure 5-10. Removing the DIGITAL Server 3220R Top Cover.........................................
Figure 5-11. Installing the DIGITAL Server 3220R Top Cover..........................................
Figure 5-12. DIGITAL Server 3220/3220R Front View......................................................
Figure 5-13. DIGITAL Server 3220/3220R Internal View ..................................................
Figure 5-14. DIGITAL Server 3220/3220R Rear View ......................................................
Figure 5-15. Main Logic Board Connectors.......................................................................
Figure 5-16. Main Logic Board Components.....................................................................
Figure 5-17. Processor Module Components ...................................................................
Figure 5-18. Video/Ethernet Daughter Card Connectors ..................................................
Figure 5-19. Processor Module Switch Settings................................................................
Figure 5-20. DIMM Socket Locations................................................................................
Figure 5-21. Removing and Replacing the Power Supply.................................................
Figure 5-22. Removing and Replacing the Diskette Drive.................................................
Figure 5-23. Removing and Replacing the CD-ROM Drive...............................................
Figure 5-24. Removing and Replacing the Drive Bay Cooling Fan ...................................
Figure 5-25. Removing and Replacing the Primary Cooling Fan ......................................
Figure 5-26. Removing and Replacing the Speaker..........................................................
Figure 5-27. Removing and Replacing the Main Logic Board ...........................................
Figure 5-28. Removing and Replacing the Storage Backplane.........................................
Figure 5-29. Removing and Replacing the OCP Assembly ..............................................
vi
viii
2-3
4-7
5-3
5-5
5-8
5-10
5-14
5-15
5-16
5-17
5-18
5-20
5-22
5-24
5-26
5-28
5-30
5-32
5-33
5-34
5-36
5-38
5-42
5-44
5-46
5-48
5-50
5-52
5-55
5-57
5-58
Figure 5-30. Removing and Replacing the Power Supply.................................................
Figure 5-31. Removing and Replacing the Diskette Drive.................................................
Figure 5-32. Removing and Replacing the CD-ROM Drive...............................................
Figure 5-33. Removing and Replacing the Drive Bay Cooling Fan ...................................
Figure 5-34. Removing and Replacing the Speaker..........................................................
Figure 5-35. Removing and Replacing the Main Logic Board ...........................................
Figure 5-36. Removing and Replacing the Storage Backplane.........................................
Figure 5-37. Removing and Replacing the OCP Assembly ..............................................
Figure 5-38. Removing and Replacing the Fault Status LED Assembly ...........................
Figure 5-39. Replacing the Server Battery/RTC................................................................
Figure A-1. Main Logic Board Block Diagram ...................................................................
5-60
5-62
5-64
5-66
5-68
5-71
5-73
5-75
5-77
5-80
A-2
vii
DIGITAL Server 3220/3220R
Contents
P
This Service Maintenance Manual is a troubleshooting guide that can be used for
reference when servicing DIGITAL Servers.
DIGITAL reserves the right to make changes to this Service Maintenance Manual
without notice. Accordingly, the illustrations and procedures in this document might
not apply to all DIGITAL Servers to be serviced since many of the diagnostic tests
are designed to test more than one product.
CAUTION: DIGITAL recommends that only A+/DIGITAL
Server certified engineers attempt to repair this equipment.
All troubleshooting and repair procedures are detailed to
support subassembly/module level exchange. Because of the
complexity of the individual boards and subassemblies, no
one should attempt to make repairs at the component level or
make modifications to any printed circuit board. Improper
repairs can create a safety hazard. Any indications of
component replacement or circuit board modifications might
void any warranty or exchange allowances.
vii
DIGITAL Server 3220/3220R
Preface
Preface
DEC01620
Typical DIGITAL Server 3220 (Top) and 3220R (Bottom)
viii
DIGITAL Server 3220/3220R
1
Product Description
Introduction
1
The DIGITAL Server 3220/3220R Series are high-performance, highly-scaleable
departmental servers featuring the latest in modular processor and storage
technology. The DIGITAL Server 3220 is a free-standing pedestal server, while the
DIGITAL Server 3220R is a rack-mountable server. The DIGITAL Server 3220
includes a monitor, a 104-key keyboard, and a two-button mouse. The DIGITAL
Server 3220R can be mounted into any (Electronic Industries Association) EIAstandard 19-inch rack. The rack, monitor, keyboard, and mouse must be purchased
separately. Both servers support the following features:
1-1
Product Description
Reliability/Availability
1-2
Processor Module
Support for one or two processors with 512 KB L2 cache.
Dual-Channel SCSI
Controller
Onboard dual-channel SCSI controller with wide Ultra internal
signaling up to 40 MB/s and wide Ultra2 for external signaling
on SCSI channel B. Low Voltage Differential (LVD) is
supported externally but not internally.
Super I/O Controllers
Diskette drive, 2 serial ports, an ECP/EPP parallel port,
2-channel DMA, and IDE CD-ROM.
Power Supply
300 W power supply with server manageability.
Flexible Memory
Architecture
Server memory can be upgraded from 64 MB to a maximum
of 1 GB using 64 MB, 128 MB, or 256 MB registered SDRAM
DIMMs.
SDRAM DIMMs
168-pin registered SDRAM DIMMs, 10 ns or faster, with
100 MHz bus speed.
Internal Sensors
Monitors internal server temperatures, fan operation, and
voltages for the main logic board and processor module.
Clusters
Supports DIGITAL Clusters for Windows NT and Microsoft
Cluster Server (part of Microsoft Windows NT Server,
Enterprise Edition) for database and file services failover.
Server Expansion
Expansion Slots
Five PCI expansion slots, one shared PCI/ISA slot, and one
dedicated ISA slot.
Dual-Channel SCSI
Controller
Supports wide Ultra SCSI internal and wide Ultra2 external
devices.
Internal Storage
Devices
Hot Swap Disk
Capability
Accommodates four half-height or full-height hot swap drives,
one CD-ROM (standard), a 3½-inch diskette drive (standard),
and two half-height, 5¼-inch devices; or one full-height, 5¼inch device, such as a tape drive. The model 3220R
supports HDD/carrier in both half- and full-height units.
Supports up to four hot swap drives that can be replaced
while the server is operating with a RAID adapter.
Universal Serial Bus
Two integrated USB ports.
External I/O Ports
Two serial ports and one Extended Capabilities Port (ECP)/
Enhanced Parallel Port (EPP) to support external options,
such as a printer, modem, or local terminal.
External SCSI Port
The server can be cabled to a rear panel SCSI knockout to
provide connection to an external storage box.
Integrated Video and
Network Controllers
A Video-Network (V-Net) daughter card on the main logic
board provides a video port for connecting an integrated S3
Trio64V2 video controller and one 10/100Base-T (10/100
Mb/s) Ethernet port (RJ45).
1-3
DIGITAL Server 3220/3220R
Product Description
Product Description
Server Management and Security
1-4
Server Diagnostics
Allows local and remote diagnosis of server problems.
Hardware Configuration
Allows local and remote server configuration.
Unique Asset
Management
Unique server identifier in non-volatile memory provides
easy asset management.
BIOS Setup Utility
Allows configuration of the server’s factory-default
settings.
BIOS and Firmware
Upgrade Utility
Upgrades the BIOS and firmware versions.
Drive Status Indicators
(LEDs)
Provides immediate status information on hard drive
activity or failure.
Server Fault Bus and
LED Status
Provides immediate status information on server fan,
temperature, voltage, and memory failure.
Key Lock (Model 3220
only)
Limits access to server components. A 45° turn
clockwise opens the top door. A 90° rotation opens the
bezel and allows access to the side panel thumbscrews,
hot swap drives, and other components.
Server Configurations
The following rules apply when Product Family Names and Product Model Names
are assigned to DIGITAL Server products. These rules apply to all products
developed in the NT Server Business Unit (NTSBU).
Server Naming Guidelines
•
•
All products in a family carry the same name on the nameplate. (i.e. all
products in the Entry space will carry the name DIGITAL SERVER 500)
Family Name
Segment
DIGITAL SERVER 500
ENTRY
DIGITAL SERVER 1000
WORKGROUP
DIGITAL SERVER 3000
DEPARTMENT
DIGITAL SERVER 5000
APPLICATION
DIGITAL SERVER 7000
ENTERPRISE
DIGITAL SERVER 9000
SUPER ENTERPRISE
Product models within a family will be differentiated by the Product Model
Name. The Product Model Name will appear on a label on the rear of the
product. Specific configurations within a model will carry the same Product
Model Name and will be differentiated by the FR part number.
1-5
DIGITAL Server 3220/3220R
Product Description
Product Description
Product Model Numbering Convention
The following example describes the product model numbering convention:
DIGITAL SERVER 1234 5678 R
1 = PRODUCT FAMILY NAME (first character of family number)
2 = MAJOR PROCESSOR TECHNOLOGY DIFFERENTIATOR WITHIN THE
FAMILY
This number will be assigned to each new platform based on the following matrix.
Open numbers will be assigned as new processor technology is introduced. THIS
FIELD IS NOT USED FOR SUB ENTRY PRODUCTS.
100 = Pentium Pro
200 = Pentium II – Slot 1
300 = EV5
400 = Pentium II – Slot 2
500 = EV6
600 = OPEN
700 = OPEN
800 = OPEN
900 = OPEN
1-6
3,4 = USED TO DIFFERENTIATE MODELS BASED UPON DIFFERENT
PROCESSORS WITHIN A PROCESSOR TECHNOLOGY (I.E. CLOCK SPEED,
CACHE SIZE) START AT 00 FOR FIRST MODEL AND INCREMENT BY 05 FOR
EACH ADDITIONAL MODEL.
5 = CPU TYPE
BLANK = PENTIUM
1= PENTIUM PRO
2 = PENTIUM II/SLOT 1
3 = PENTIUM II/SLOT 2
4 = Open/Available for future processors
5 = Open/Available for future processors
6 = ALPHA EV56
7 = ALPHA PCA57
8 = ALPHA EV6
9 = ALPHA EV67
6, 7, 8 = CPU CLOCK SPEED IN MHz
R = Products in a rackmount chassis will have an R after the model number
(DIGITAL Server 3220 2350R).
1-7
DIGITAL Server 3220/3220R
Product Description
Product Description
Related Material
The following related material is available:
Document or
Software Title
Order Number
Description
Installation Guide
ER-B4BWW-IM (Multilanguage)*
Provides information on
connecting hardware cables
and booting the server. This
guide also explains how to use
DIGITAL ServerWORKS Quick
Launch to install an operating
system, create driver and utility
diskettes, and view on-line help
and support documentation.
ER-B4BWW-IJ (Japanese)
ER-B4BWW-I3 (Chinese)
System Reference
ER-B4BWW-UA (English)
ER-B4BWW-UJ (Japanese)
ER-B4BWW-U3 (Chinese)
Quick Reference
Labels
36-48212-08 (model 3220)
36-48211-04 (model 3220)
36-49411-02 (model 3220R)
36-49412-02 (model 3220R)
36-49413-02 (model 3220R)
Provides information on using
the server’s configuration
utilities, installing peripherals
and options, security, and
troubleshooting. The System
Reference is available on the
Quick Launch CD-ROM in
English, Spanish, German,
Italian, and French.
Provides an overview of major
server components,
configuration guidelines, and
SCSI cabling information.
* Multi-language includes: English, French, Italian, German, and Spanish
continued
1-8
Document or
Software Title
Order Number
Description
Warranty and
Service
Information
ER-PCWAR-CM (Multilanguage)*
Provides warranty information
and a listing of phone numbers
for technical support.
DIGITAL Server
3220/3220R
Upgrade
Addendum
ER-B4BWW-AM
Provides guidelines to consider
before upgrading the server.
DIGITAL
ServerWORKS
software
QB-4WY9A-SA (Multilanguage)*
Contains ServerWORKS Quick
Launch and ServerWORKS
Manager software and
documentation.
Quick Launch consists of a
bootable CD-ROM disc and
Getting Started guide. This
program steps the user through
the initial server setup and
operating system installation.
ServerWORKS Manager
consists of two CD-ROMs and
an Overview and Installation
Guide and supporting
documentation.
PC Product
Support
Information Kit
QA-5RJAA-G8 (English only)
Provides all the latest product
documentation for all NTSBU
mobile, desktop, and server
products.
* Multi-language includes: English, French, Italian, German, and Spanish
1-9
DIGITAL Server 3220/3220R
Product Description
Product Description
Latest Product Information and Updates
Current server utilities and technical support information is available on the Quick
Launch CD-ROM disc and the Internet.
For product information, use the address:
http://www.windows.digital.com
For technical support, use the address:
http://www.windows.digital.com/support/support.asp
For access directly to the software library for BIOS and driver updates, use the
address:
http://www.windows.digital.com/~ftp/00-index.stm
1-10
DIGITAL Server 3220/3220R
2
Server Software and Utilities
Introduction
2
This chapter describes the utilities supplied with the server. Server utilities include:
•
ServerWORKS Quick Launch  This software is used to install a network
operating system onto the server. The CD-ROM also contains various
device drivers and on-line documentation.
•
BIOS Setup Utility  This utility allows you to configure the server after
installing additional options and when changing the server’s factory-default
settings. The BIOS Setup utility is available each time you boot the server.
•
BIOS Upgrade Utility  This utility allows you to update or restore the
server’s BIOS. The BIOS Upgrade utility is available on the Internet.
•
SCSI Configuration Utility  This utility allows you to configure and view
settings of the onboard SCSI controllers and SCSI devices. The SCSI
configuration utility is available each time you boot the server.
•
RAID Configuration Utility  This utility is available for RAID-ready servers
only. This utility allows you to configure the RAID array and is available each
time you boot the server.
•
Diagnostics  Diagnostics are used to verify server operation. The
diagnostics are available on the Quick Launch CD-ROM discs.
2-1
Server Software and Utilities
ServerWORKS Quick Launch
ServerWORKS Quick Launch is used to install the server’s Network Operating
System (NOS). In addition to providing quick and seamless NOS installation, Quick
Launch also provides device drivers, documentation, and the ability to make diskettes
of utilities such as diagnostics. For more information, refer to the Quick Launch
Getting Started guide.
BIOS Setup Utility
The BIOS Setup utility enables you to select and store information about the server’s
hardware and software in the battery-backed memory of the CMOS RAM. This
information takes effect each time the server boots and can be changed any time you
run setup.
You should use the BIOS Setup utility each time you need to reconfigure or expand
the server.
The following is an example of a BIOS Setup utility screen.
CAUTION: The server was setup for normal operation at
the factory and will operate properly without additional
configuring.
It is important for you to read carefully and understand this
section before attempting to modify the server’s factory
settings. Changing some settings might cause the server to
operate improperly.
2-2
Main
Advanced
Security
Boot
Exit
Item Specific Help
System Time:
System Date:
[13:11:10]
[10/29/1997]
Diskette A:
[1.44 MB,3½"]
>Primary Master
[Auto]
Video System:
Monitor Type:
>Cache and Shadow
>Keyboard Features
[EGA/VGA]
[Color]
System Memory:
640 KB
Extended Memory:
80896 KB
At Bus Space:
[Disabled]
Extended Memory Report: [Compatibility]
DEC01706
Figure 2-1. Typical BIOS Setup Utility Screen
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Server Software and Utilities
Use the BIOS Setup utility to:
•
Set time and date
•
Change I/O port settings
•
Set security options
•
Change the boot sequence
•
Check system management parameters
The remainder of this section explains how to run the BIOS Setup utility, maneuver
through the options, and perform specific tasks.
Accessing the BIOS Setup Utility
To access the BIOS Setup utility:
1. Turn on the server and allow the Power-On Self Test (POST) to complete.
2. Make a note of any configuration errors listed, and then press [F2] to display
the Main menu.
3. Follow the instructions on the monitor screen and any on-line help pop-up
screens to configure the server.
2-4
Helpful Hints
When using the System Setup (F2) in the BIOS Setup utility:
•
Several keyboard keys are assigned to help you select menus and submenus, options, change option values, and display help information. These
keys are displayed at the bottom of all menus as follows:
Key
Function
F1
Help (provides a general help screen)
Esc
Exit (Exits the Setup utility and exits sub menus within the Setup
utility)
↑↓ arrow keys
Select Item
← → arrow keys
Select Menu
-/+ or spacebar
Change Values
Enter
Select > Sub-Menu
F9
Setup Defaults (Restore all current Setup screen values to their
factory default settings)
F10
Save and Exit
•
Item-specific help is available anytime during the setup process and appears
at the right of the setup screen when an option is highlighted.
•
Choosing the “Exit” menu allows you to:
−
Select “Save Changes & Exit” to save all Setup values and exit
Setup.
−
Select “Exit Without Saving Changes” to exit Setup without
recording any changes.
−
Select “Get Default Values” to set all setup options to their
factory default values.
−
Select “Load Previous Values” to restore all setup values from
the last session.
−
Select “Save Changes” to save all setup selections without exiting
Setup.
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DIGITAL Server 3220/3220R
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Server Software and Utilities
Changing The Server’s Configuration
The following sections provide detailed information on changing the server’s factory
configuration. Before changing any setting, make sure you fully read and understand
the information provided and view any on-line help for a selected setting.
Changing Time and Date
To change the time and date:
1. Reboot the server.
2. Press <F2> when the DIGITAL logo screen appears.
3. In the Main menu, using the cursor keys and [Tab], select (highlight) the
System Time or System Date field you want to change.
4. Use [+] or [-] to change the field to the desired value.
You can also enter the desired date and time by typing the required
numbers.
5. Press [Esc] then [Enter] twice to exit the BIOS Setup utility and to reboot the
server so changes immediately take effect.
2-6
Changing I/O Port Settings
The following list shows the settings that can be made to the I/O ports via the
Advanced section of the BIOS Setup utility.
•
PS/2 mouse
•
COM1
•
COM2
•
Parallel port
•
Parallel port mode
•
Floppy disk controller
•
Integrated PCI Ethernet
•
Integrated PCI SCSI
•
Integrated IDE controller
For more information on changing I/O port settings, refer to Chapter 3, “BIOS Setup
Utility Features.”
To change the I/O port settings:
1. Reboot the server
2. Press <F2> when the DIGITAL logo screen appears.
3. Select Advanced.
4. Select Integrated Peripherals.
5. Select the port(s) you wish to change.
6. Use the +/- keys to change values.
7. Press [Esc] then [Enter] twice to exit the BIOS Setup utility and to reboot the
server so changes immediately take effect.
2-7
DIGITAL Server 3220/3220R
Server Software and Utilities
Server Software and Utilities
Assigning IRQs
The following information is important for managing server IRQ assignments.
The default setting for PCI expansion boards is Auto Select, which automatically
assigns IRQs to PCI expansion boards. If you have ISA expansion boards or you
wish to manually control PCI IRQ assignments, you must do the following to assign
IRQs to expansion slots.
1. Reboot the server and press <F2> when the DIGITAL logo screen appears.
2. Select Advanced at the top of the screen menu.
3. Select PCI Configuration. The following table shows the menu
selections.
Advanced
Menu Fields
Settings
Comments
PCI Configuration: [submenu]
PCI IRQ line #
Disabled
Disables the specific IRQ Line number.
Auto select(1)
Automatically assigns IRQs to PCI slots.
3
4
5
7
9
10
11
12
14
15
PCI/PNP ISA UMB Region Exclusion
Select a number to assign to the PCI IRQ line. If
the IRQ number is already in use, an asterick (*)
appears to the left of the line.
PCI/PNP ISA IRQ Resource Exclusion
Use this selection to reserve IRQ numbers for ISA
adapters. Press [Enter] to display IRQs.
(1)
Use this selection to reserve a specific block of
upper memory for ISA adapters. Press [Enter] to
display memory addresses available.
Factory default
4. Follow the guidelines for PCI IRQ Assignments.
2-8
PCI IRQ Assignments
In the BIOS, the PCI slots are assigned PCI IRQ A, B, C, or D, using mnemonics
PIRQA, PIRQB, PIRQC, and PIRQD. PIRQD is reserved for the USB ports (USB
IRQ). The V-Net card is installed in the Proprietary slot and uses PIRQA for the
SVGA controller and PIRQB for the Ethernet controller. The on-board SCSI uses
PIRQC. The interrupt assignments for the PCI slots are shown in the table below.
PCI Device Interrupt and Slot INT Routing
Slot Number
INTA, INTB, INTC, INTD
Proprietary Slot
PIRQB(E-NET)
PIRQA(SVGA)
Slot 1
PIRQA
Slot 2
PIRQA
Slot 3
PIRQB
Slot 4
PIRQB
Slot 5
PIRQC
Slot 6
PIRQC
On-Board SCSI
PIRQC (Channels A and B)
In BIOS Setup [F2], PCI IRQ lines 1 to 4 can be mapped to any one of the IRQs (3,
4, 5, 7, 9, 10, 11, 12, 14, 15) that are displayed in the Setup menu. However, there
are certain rules that must be followed to avoid IRQ conflicts.
1.
Use “Auto Select” (the default) for most Window NT installations, unless an ISA
legacy card is installed. Do not choose “Auto Select” if an ISA legacy card is
installed in the server.
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DIGITAL Server 3220/3220R
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Server Software and Utilities
2.
ISA assignments take priority over PCI assignments.
3.
A PCI device cannot use the same IRQs that is already used by an ISA device.
4.
In the 3220 and 3220R series servers, IRQ14 is fixed for the single channel
IDE.
Limitations: The following limitations are only for DOS and Novell operating
systems:
5. SCSI and Ethernet cards cannot share the same PIRQ line in a uniprocessor
environment; therefore, do not insert a SCSI board into a slot with the same
PCIRQ assignment as the Ethernet. Likewise, do not insert an Ethernet card
into a slot that has the same PCIRQ assignment as a SCSI controller.
Examples:
A. The E-Net controller in the Proprietary slot uses PIRQB; therefore, do not
install a SCSI controller into slots 3 or 4, because these slots are also
assigned PIRQB.
B. The on-board SCSI uses PIRQC, so do not use slot 5 and 6 for an E-net
card, because these slots are also assigned PIRQC.
C. Because both slots 1 and 2 use the same PIRQA, if you install a SCSI
card into slot 1, do not install an E-net card into slot 2.
To map hardware IRQs, during the BIOS POST, press [F2] to enter the BIOS
Setup. Select the Advanced menu at the top of the screen. Select the PCI
Configuration submenu. PCI IRQ lines can be mapped to any one of the
IRQs that are displayed in the Setup menu.
PIRQA
=> PCI IRQ line 1
PIRQB
=> PCI IRQ line 2
PIRQC
=> PCI IRQ line 3
PIRQD (USB IRQ) => PCI IRQ line 4
2-10
Setting Up Security
The following sections describe the security features available and how to use them.
Setting Supervisor and User Passwords
The server has password protections that can be set to prevent unauthorized access
to the BIOS Setup utility. If a supervisor password is set, the server prompts you to
enter a password before accessing the BIOS Setup utility.
If "Password On Boot" is enabled, and both the supervisor and user passwords have
been set, you need to enter either the supervisor or user password to use the server.
The following list provides more information about setting passwords.
•
You must enable the password during boot.
•
Setting the supervisor password allows you to make changes to the boot
process.
•
Setting the user password allows a lower level user to access files.
NOTE: A supervisor password must be set before you can
set a user password. If the supervisor password is later
deleted, the user password is automatically removed.
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DIGITAL Server 3220/3220R
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Server Software and Utilities
Perform the following steps to set a supervisor password:
1. Reboot the server and enter Setup.
2. Highlight the “Security” menu.
3. Highlight “Set Supervisor Password” and press [Enter].
4. Type in a seven (7) digit alpha-numeric supervisor password and then press
[Enter].
5. Retype the password as instructed and press [Enter]. (Notice that
“Supervisor Password Is” field now indicates Enabled.)
If desired, set a user password as follows:
1. Highlight “Set User Password” and press [Enter].
2. Type in a seven (7) digit alpha-numeric user password and then press
[Enter].
3. To confirm, retype the user password as instructed and press [Enter].
(Notice that “User Password Is” field now indicates Enabled.)
4. Press [Esc] then [Enter] twice to exit the BIOS Setup utility and to reboot the
server so changes immediately take effect.
The server runs the POST and then asks for the password, which has just been set.
2-12
Enabling Password On Boot
When “Password On Boot” is enabled, a screen appears after POST. The screen
asks you to enter the supervisor or user password to allow the server to finish the
boot process.
Perform the following steps to set “Password On Boot”:
1. Reboot the server and enter Setup.
2. Highlight the “Security” menu.
3. Highlight “Password On Boot.”
4. Press the [+] key. (Pressing the [+] key again reverses the action.)
5. Press [Esc] then [Enter] twice to exit the BIOS Setup utility and to reboot the
server so changes immediately take effect.
Eliminating User and Supervisor Passwords
To eliminate the server’s password(s):
1. Reboot the server and enter Setup.
2. Enter the supervisor password and press [Enter].
3. Do you wish to eliminate the User Password or the Supervisor Password?
If User Password, select “Set User Password.”
If Supervisor Password, select “Set Supervisor Password.”
4. Press [Enter] three times.
You have cleared the old password and are returned to the “Security” menu.
Verify that the appropriate password is disabled by checking “User
Password is” or the “Supervisor Password is” field, whichever is
relevant.
5. Press [Esc] then [Enter] twice to exit the BIOS Setup utility and to reboot the
server so changes immediately take effect.
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DIGITAL Server 3220/3220R
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Server Software and Utilities
Other Security Options
These options can provide further security for the server under certain conditions:
•
If “Password On Boot” is enabled and “Diskette Access” is set to
“Supervisor,” entering the supervisor password at boot allows access to a
diskette. Entering the user password at boot, however, prevents the server
from accessing a diskette.
CAUTION: Consider the security needs carefully before
using the Password on Boot option. While this option is
enabled, the contents of the hard disk drive cannot be
backed up to diskettes and the server cannot be booted
from a diskette drive.
2-14
•
Sign On Banner  When enabled, allows a custom banner to be displayed
every time you turn the server on.
•
Diskette Access  While enabled, this option prevents the server from
accessing a diskette.
•
Network Server  Locks the keyboard and mouse to prevent tampering
during network operation. You must enter a supervisor password to unlock
the keyboard and mouse.
•
System BIOS Flash  When disabled, prevents the server’s BIOS from
being flashed (rewritten).
Changing the Boot Sequence
It is sometimes necessary to change the server’s boot sequence. Follow the network
manual’s instructions to determine the correct boot sequence.
To change the boot sequence, proceed as follows:
1. Reboot the server and enter Setup.
2. Highlight the “Boot” menu.
If the CD-ROM drive is listed as the first boot device in the BIOS, the server
will boot from the CD-ROM drive. Otherwise, the server can be booted from
the diskette drive (drive A) or the hard drive (drive C). If the diskette drive
(drive A) then the hard drive (drive C) is selected, the server searches the
diskette drive (drive A) first to boot the operating system. When no diskette
is in the diskette drive (drive A), the server then tries to boot from the hard
drive (drive C).
3. Use the [↑] and [↓] arrows to locate the field you want to change. Then use
the [+] to raise the order and [-] to lower it.
4. Press [Esc] twice then [Enter] twice to exit the BIOS Setup utility and to
reboot the server so changes immediately take effect.
Following is a typical boot sequence:
•
CD-ROM
•
Diskette drive (drive A)
•
Hard drive (drive C)
2-15
DIGITAL Server 3220/3220R
Server Software and Utilities
Server Software and Utilities
Speeding up the Boot Process
There are four options for speeding up the boot process which, in essence, eliminate
or replace displays or checks. To make these changes, proceed as follows:
1. Reboot the server and enter Setup.
2. Highlight the Boot menu.
The following table lists and describes the items displayed.
Field
Description
Floppy check
Verifies the diskette boot drive.
Setup prompt
Displays the Setup prompt message during the boot
sequence. If disabled, the Setup prompt message
will not be displayed; however, you can still access
the BIOS Setup utility by pressing <F2> before
POST completes.
POST errors
Pauses and displays the Setup prompt or Resume
boot prompt, if an error occurs during the boot
sequence. If disabled, the server always attempts to
boot.
Sign-on banner
When enabled, displays the DIGITAL logo during
POST.
3. Select the item(s) you wish to change and use the [+] or [-] as follows:
Field
Speed Up Boot Selection
Floppy check
Disable
Setup prompt
Enable
POST errors
Disable
Sign-on banner
Disable
4. Press [Esc] twice then [Enter] twice to exit the BIOS Setup utility and to
reboot the server so changes immediately take effect.
2-16
Checking System Management Parameters
These screens allow you to see an overview of the server's system and environment
parameters, and details of the system assets (environment, memory, POST system,
processor module, main logic board, and PCI IRQ assignment). To manage the
system:
1. Reboot the server and press <F3> when the DIGITAL logo screen appears.
2. The "Summary” menu appears. Use the [←] and [→] arrows to select the
parameter you want to view or change.
3. In screens that are editable, use the [↑] and [↓] arrows to select the field you
want to change. Enter the new parameter(s) and then press [Enter] to
accept the changes.
4. Press [Esc] then [Enter] to exit system management and reboot the server
so changes immediately take effect.
2-17
DIGITAL Server 3220/3220R
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Server Software and Utilities
BIOS Upgrade Utility
All servers have BIOS software in a flash (ROM) chip located on the main logic
board. This BIOS initializes hardware and boots the operating system when the
server is turned on. The BIOS also provides access to other services such as a
keyboard and disk drives.
You can upgrade the server's BIOS to future releases by executing the BIOS
upgrade utility (PHLASH.EXE) located in the BIOS upgrade kit. PHLASH.EXE and
BIOS upgrades are available on the Internet.
For technical support, use the address:
http://www.windows.digital.com/support/support.asp
For access directly to the software library for BIOS and driver upgrades, use the
address:
http://www.windows.digital/com/~ftp/00-index.stm
CAUTION: A crisis recovery diskette should be created
before upgrading the server BIOS.
Also, when upgrading the BIOS, you must remove any video
expansion boards and enable the onboard VGA. In the rare
event that you might need to use the Crisis Recovery Diskette,
the server will require that the onboard VGA be used in this
mode.
Two switches and one BIOS option affect the result of executing the PHLASH.EXE
program:
1. BIOS Protection (SW1-1) — This switch, located on the main logic board,
must be set to Normal(off)before you can upgrade the server’s BIOS.
2. Recovery Mode Switch (SW1-2) — This switch, located on the main logic
board, must be set to Recovery so the server BIOS can enter “Recovery
Mode.”
3. System BIOS Flash (BIOS option) — This BIOS option must be set to
Enable BIOS Upgrade before you can upgrade the server’s BIOS.
If you are having trouble flashing the server’s BIOS, refer to Chapter 13,
“Troubleshooting.”
2-18
SCSI Configuration Utility
The DIGITAL Server comes with an onboard, dual channel SYMBIOS 896 SCSI
controller and a SCSI Configuration utility. This utility, located within the server BIOS,
allows you to change SCSI controller settings without opening the server.
Use the SCSI Configuration Utility to:
•
Check global factory default settings for each SCSI channel and devices
connected to it.
•
Change factory default settings for individual SCSI devices.
•
Change the device boot order.
To start the SCSI Configuration utility:
Press [Ctrl] + [C] when the following message appears during the boot process:
Press Ctrl-C to start Symbios Configuration Utility…
This message stays on the screen for about five seconds. If you invoke the
Configuration utility, the Main Menu of the Symbios SCSI Configuration utility is
displayed.
Main Menu
Port
SYM53C896
SYM53C896
IRQ---------Status-------------NVRAM
Num
Level
Current
Next-Boot
Found
9000
9400
9
9
On
On
On
On
Yes
Yes
Change Adapter Status
Adapter Boot Order
Additional Adapter Configuration
Display Mode = Verbose
Mono/Color
Language
Help
Quit
DEC01598
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DIGITAL Server 3220/3220R
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Server Software and Utilities
The Main menu fields are described in the table that follows.
Menu Fields
Allows you to…
SYM port number
Change adapter setup specifications and device selections.
Change adapter status Activate or deactivate an onboard or external SCSI channel and all devices
attached to it. The changes take place after a reboot.
Adapter boot order
Change the boot sequence of the adapters in the server.
Additional adapter
configuration
Select adapters other than those displayed on the first screen.
Display mode
Select a Verbose or a Terse text.
Mono/Color
Change the screen instantly between Mono and Color.
Language
Select a language for this utility.
Determining Devices Attached to Each SCSI Channel
To check the devices connected to each channel, use the following procedure:
1. Start the Symbios SCSI Configuration utility to display the Main menu.
2. Use the arrow keys to select the SYM port number and press [Return]. The
following menu items are displayed:
Adapter Setup
Device Selections
Help
Exit this menu
3. Choose Device Selections to display the SCSI devices attached to this
port.
4. Press the [Esc] key to exit from this menu.
For additional information, refer to the Symbios User’s Manual on the Quick Launch
CD-ROM discs. Select the “User Documentation” button.
2-20
RAID Configuration Utility
If a RAID adapter is installed in the server, the RAID configuration utility appears
when you boot the server. If desired, you can skip this utility, or use this utility to
configure the RAID array during initial setup.
Refer to the RAID User’s Manual on the Quick Launch CD-ROM discs. Select the “User
Documentation” button.
Diagnostics
Diagnostic software is shipped with every DIGITAL Server on the Quick Launch CDROM discs. This software contains an advanced set of diagnostic utilities for
identifying and correcting problems with the server. The diagnostic software can be
used to verify proper hardware installation and isolate intermittent problems that are
not detected by the Power-On Self Test (POST).
The diagnostic program is a stand-alone MS-DOS package that can be run from
diskettes or from the DOS partition on the server’s hard disk drive.
To access the supplied diagnostic software:
•
During the server installation process, the diagnostic software will be
automatically copied to a subdirectory on the Quick Launch MS-DOS
partition (only if you selected the option to create a partition). This allows
you to run the diagnostic software from the MS-DOS partition you created.
•
Using the Quick Launch CD-ROM, you can create bootable diagnostic
software diskettes. This allows you to run the diagnostic software using the
diskettes you created.
NOTE: DIGITAL strongly recommends that you copy the
diagnostics to diskettes and then use these diskettes to run
the diagnostics on the server.
To run the diagnostics from the DOS partition, perform the following:
1. At the MS-DOS prompt, type:
C:\diag\diagnose.bat
2. After the server boots, choose MS-DOS from the boot selection.
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DIGITAL Server 3220/3220R
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Server Software and Utilities
3. Once the diagnostics begin, the main screen appears.
4. To create the diagnostic diskettes from the Quick Launch CD-ROM, perform
the following:Insert the Quick Launch CD-ROM into the drive and boot the
server; or from a PC or workstation, use Windows File Manager or Explorer
and run:
<cd-rom>:\QLAUNCH.EXE.
5. From the Quick Launch main menu, select Installations &
Utilities.
6. Select the Utilities tab and then select the server model.
7. Insert a blank MS-DOS formatted diskette into drive A and select
Diagnostics.
8. Select Continue. Afterwards, remove the diskette for safekeeping.
9. Choose the next diagnostic diskette from the list and then select Continue.
Create all the diskettes labeled “Diagnostics.”
Refer to Chapter 4, “Troubleshooting,” for more information on using the diagnostics
software.
2-22
DIGITAL Server 3220/3220R
3
3
BIOS Setup Utility Features
Introduction
After entering the BIOS Setup utility, you can edit a variety of resources and
configure the server for the most optimized condition. The menu items in the BIOS
Setup utility, listed as menu pages below, provide the necessary options to configure
the server.
3-1
BIOS Setup Utility Features
BIOS Setup (F2)
This section provides example tables and displays for the BIOS Setup utility.
Main
Menu Fields
Settings
Comments
System time
Current time
Displays the current time.
System date
Current date
Displays the current date.
Diskette A
Disabled
360 KB, 5¼
1.2 MB, 5¼
720 KB, 3½
1.44 MB, 3½(1)
2.88 MB, 3½
None
Auto
CD-ROM(1)
User
Sets the size and density of the diskette drive.
Video system
EGA / VGA(1)
CGA 80x25
Monochrome
Sets the video controller type.
Monitor type
Sets the monitor type.
Cache and Shadow
Color(1)
Monochrome
[submenu]
Keyboard Features
[submenu]
Press [Enter] to display fields.
System memory
Not user selectable
Displays the amount of base (conventional)
memory each time the server boots.
Extended memory
Not user selectable
Displays the amount of extended memory each
time the server boots.
AT bus space
Disabled(1)
Memory hole not available; upper memory is
contiguous.
Primary Master
(1)
Determines which device will be the primary
bus master. Press [Enter] to display fields.
Press [Enter] to display fields.
Factory default
continued
3-2
Menu Fields
Extended memory
report
Settings
Comments
F00000h, 512 KB
Sets the memory hole at address F00000 with
512 KB memory available.
Compatibility(1)
Non-compatibility
Select the BIOS report mechanism for the
amount of external memory.
Select Compatibility when using a
conventional operating system.
Select Non-compatibility for extended
memory above 64 MB under Windows NT.
Primary Master: [submenu]
Automatically determines the hard device and
parameters of that device installed in the system.
Auto
Multi-sector transfers
Disabled(1)
Not user selectable.
LBA mode control
Disabled(1)
Not user selectable.
32-bit I/O
Enabled
Disabled(1)
Enables 32-bit IDE.
Transfer mode
standard
Standard(1)
Not user selectable.
Allows you to select the CD-ROM as the primary
bus master.
CD-ROM
Multi-sector transfers
(1)
2,4,8,16
Disabled(1)
Specifies the number of sectors per block for
multiple sector transfers.
Factory default
continued
3-3
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
BIOS Setup Utility Features
Menu Fields
Settings
Comments
LBA mode control
Enabled
Disabled(1)
Enables the use of logic block addressing
instead of cylinders, heads, and sectors.
32-bit I/O
Enabled
Disabled(1)
Enables 32-bit IDE.
Transfer mode
standard
Standard(1)
Fast PIO 1
Fast PIO 2
Fast PIO 3
Fast PIO 4
FPIO 3/DMA 1
FPIO 4/DMA 2
Select the method for optium data transfer.
Allows you to enter the installed disk drive
parameters from the manufacturer’s
specifications for cylinders, heads, and sectors.
User
Cylinders
Heads
Sectors
0 - 65535
1 - 16
0 - 63
Maximum capacity
Not selectable
The maximum capacity of the disk drive is
displayed.
Multi-sector transfers
2,4,8,16
Disabled(1)
Specifies the number of sectors per block for
multiple sector transfers.
LBA mode control
Enabled
Disabled(1)
Enables the use of logic block addressing
instead of cylinders, heads, and sectors.
32-bit I/O
Enabled
Disabled(1)
Enables 32-bit IDE.
Transfer mode
standard
Standard(1)
Fast PIO 1
Fast PIO 2
Fast PIO 3
Fast PIO 4
FPIO 3/DMA 1
FPIO 4/DMA 2
Select the method for optium data transfer.
(1)
Factory default
continued
3-4
Menu Fields
Settings
Comments
Cache and Shadow: [submenu]
L1 cache
Enabled(1)
Always set to Enabled. Not selectable.
L2 cache
Enabled(1)
Disabled
Enables the processor's internal L2 cache.
System BIOS shadow
Enabled(1)
Always set to Enabled. Not selectable.
System BIOS cache
Enabled(1)
Enables the server BIOS to be cached in the
internal cache to increase server performance,
because BIOS instructions are executed in
cache instead of RAM.
Disabled
Video BIOS shadow
Enabled(1)
Disabled
Copies the video BIOS to shadow RAM for
improved performance.
Shadow 16 KB at
C800 - CBFF:
CC00 - CFFF:
D000 - D3FF:
D400 - D7FF:
D800 - DBFF:
DC00 - DFFF:
Enabled
Disabled(1)
Enables or disables shadowing of individual
segments of ROM to increase server
performance.
(1)
CAUTION: Some option ROMs do not operate
properly when shadowed.
Factory default
continued
3-5
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
BIOS Setup Utility Features
Menu Fields
Settings
Comments
Keyboard Features: [submenu]
NumLock
Auto(1)
On
Off
Turns NumLock on or off each time the
server boots.
If Auto is selected, the server will turn on
NumLock if it detects a numeric keypad.
Key click
Disabled(1)
Enabled
Enables or disables the audible key click
feature.
Keyboard auto-repeat
rate
2/sec
6/sec
10/sec
13.3/sec
18.5/sec
21.8/sec
26.7/sec
30/sec(1)
Sets the number of times a second to repeat
a keystroke while the key is held down.
Keyboard auto-repeat
delay
1/4 sec
1/2 sec(1)
3/4 sec
1 sec
Sets the delay time after a key is held down
before it begins to repeat a keystroke.
(1)
Factory default
continued
3-6
Advanced
Menu Fields
Settings
Comments
Integrated
Peripherals
[submenu]
Press [Enter] to display fields.
Advanced Chipset
Control
[submenu]
Press [Enter] to display fields.
PCI Configuration
[submenu]
Press [Enter] to display fields.
Plug & Play O/S
No(1)
Select Yes if using a Plug & Play operating
system; otherwise, select No.
Yes
Reset configuration
data
Yes
No(1)
Select Yes to clear the system configuration data
if it is suspected to be corrupted, which
sometimes occurs after a power outage. This
option also clears the Plug and Play databases.
After entering the correct settings (or accepting
the default settings), the computer switches this
setting back to No.
If it is not necessary to clear system
configuration data, leave the setting at No.
Onboard SCSI BIOS
Enabled(1)
Disabled
Enables or disables the onboard SCSI BIOS.
Set to disabled when installing a new adapter
board with a later BIOS revision.
Legacy USB support
Enabled(1)
Disabled
Enables support for Legacy Universal Serial Bus.
Check if your operating system supports USB
before using this feature.
(1)
Factory default
continued
3-7
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
BIOS Setup Utility Features
Menu Fields
Settings
Comments
System monitoring
warning beep
Enabled(1)
Disabled
Enables or disables the 8031 warning beep.
Integrated Peripherals: [submenu]
PS/2 mouse
Disabled
Enabled
Auto detect(1)
Enables, disables, or auto detects the mouse
port.
Local bus IDE adapter
Disabled
Primary(1)
Enables or disables the local bus IDE adapter.
Serial port A
Disabled
Enabled
Auto(1)
Enables, disables, or auto detects an available
address and IRQ for the serial port A.
Select Auto unless interrupts IRQ4 and/or IRQ3
are allocated as a server resource.
Two devices cannot share the same IRQ.
Choosing Disabled makes serial port A
unusable. Choosing Auto automatically
configures COM1 to address = 3F8h and IRQ =
4 if they are available.
If Enabled is selected,
the information at the right
will appear.
Base I/O address
3F8(1)
2F8
3E8
2E8
Interrupt
IRQ3
IRQ4(1)
IRQ10
IRQ11
(1)
Factory default
continued
3-8
Menu Fields
Settings
Comments
Serial port B
Disabled
Enabled
Auto(1)
Enables, disables, or auto detects an available
address and IRQ for serial port B.
Choosing Disabled makes serial port B
unusable. Choosing Auto automatically
configures COM2 to address = 2F8h and
IRQ = 3 if they are available.
If Enabled is selected,
the information at the right
will appear.
Base I/O address
3F8
2F8(1)
3E8
2E8
Interrupt
IRQ3(1)
IRQ4
IRQ10
IRQ11
Parallel port
Disabled
Enabled
Auto(1)
Enables, disables, or auto detects an available
address and IRQ for the parallel port.
Auto is the recommended setting.
(1)
Factory default
continued
3-9
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
BIOS Setup Utility Features
Menu Fields
Settings
Comments
If Enabled is selected,
the information at the right
will appear.
Base I/O address:
378(1)
278
3BC
Interrupt:
IRQ5
IRQ7(1)
Parallel port mode
Sets the onboard parallel port modefor the
Enable and Auto settings.
Output only
Standard printer connection.
Bi-directional(1)
PS/2 compatible mode to transmit and to receive
at the same time.
EPP
Enhanced parallel port mode.
ECP
Extended capabilities port mode.
Enabled(1)
Disabled
Auto
Enables, disables, or auto detects the onboard
diskette controller.
If Enabled is selected,
the information at the right
will appear.
Base I/O address
Primary(1)
Secondary
Base I/O address
Primary(1)
Secondary
Sets the base I/O address for the diskette drive
controller
Diskette write
protection
Enabled
Disabled(1)
Enables or disables the diskette drive’s write
protect option.
Floppy disk
controller
(1)
Factory default
continued
3-10
Menu Fields
Settings
Comments
Integrated PCI
Ethernet
Enabled(1)
Disabled
Enables or disables the onboard Ethernet
controller.
Integrated PCI SCSI
Enabled(1)
Disabled
Enables or disables the onboard SCSI
controller.
Advanced Chipset Control: [submenu]
ACPI & MP table
Error correction code
Disabled(1)
1.1
1.4
Enabled(1)
Disabled
Configures the MP specification revision level.
ACPI (Advanced Configuration and Power
Interface) is disabled as a default setting.
When this feature is enabled, the power button
must be pressed more than four seconds to
power off the system (an ACPI feature).
Before enabling this feature, check if the
Operating System supports it.
Enables or disables the Error Correction Code
(ECC).
PCI Configuration: [submenu]
Disabled
Auto select(1)
3
4
5
7
9
10
11
12
14
15
PCI/PNP ISA UMB Region Exclusion
Press [Enter] to display addresses.
PCI/PNP ISA IRQ Resource Exclusion
Press [Enter] to display IRQs.
PCI IRQ line #
(1)
Assigns IRQs to PCI slots.
An asterick (*) appears to the left of the line if the
IRQ is in use.
Factory default
continued
3-11
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
BIOS Setup Utility Features
Menu Fields
Settings
Comments
PCI/PNP ISA UMB Region Exclusion: [submenu]
C800 - CBFF
CC00 - CFFF
D000 - D3FF
D400 - D7FF
D800 - DBFF
DC00 - DFFF
Available(1)
Reserved
Reserves a specific block of upper memory
for use by legacy ISA devices.
PCI/PNP ISA IRQ Resource Exclusion: [submenu]
IRQ 3
IRQ 4
IRQ 5
IRQ 7
IRQ 9
IRQ 10
IRQ 11
IRQ 12
IRQ 15
(1)
3-12
Factory default
Available(1)
Reserved
Reserves the specified IRQ for use by a
legacy ISA device.
Security Options
Menu Fields
Settings
Comments
Set supervisor
password
Press [Enter].
Allows a supervisor password to be set.
The supervisor password must be set if a user
password is to be used.
NOTE: Entering Setup with a supervisor password
provides full access to all BIOS Setup utility menus.
Set user password
Press [Enter].
Allows a user password to be set.
This password can be set only if a supervisor
password is entered.
Password on boot
Enabled
Disabled(1)
Enables or disables the enter password on boot
option.
If you enable this option, a user or supervisor
password must be entered in order for the boot
process to complete. If a user or supervisor
password is not entered, the operating system
cannot be accessed.
(1)
Factory default
continued
3-13
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
BIOS Setup Utility Features
Menu Fields
Settings
Comments
Diskette access
Supervisor
User(1)
Controls who might have access to diskette drives.
If Supervisor is selected, access to the diskette
drive is limited to the supervisor, who must enter a
password. If User is selected, the diskette drive is
accessed by entering either the supervisor or the
user password.
Whatever setting is chosen, it only becomes
functional if both a Supervisor Password and a
User Password have been set (if the User setting
is chosen).
Network server
Enabled
Disabled(1)
When enabled, the system is secured at boot to
prevent tampering during network operation.
System backup
reminder
Disabled(1)
Daily
Weekly
Monthly
When enabled, displays a backup reminder
message at boot, daily, every Monday, or the 1st of
each month.
Virus check reminder
Disabled(1)
Daily
Weekly
Monthly
When enabled, displays a reminder message to
check for virses at boot, daily, every Monday, or the
1st of each month.
System BIOS flash
Enabled
Disabled(1)
When enabled, allows the server BIOS in the flash
ROM to update.
(1)
3-14
Factory default
Boot
Menu Fields
Settings
Comments
Floppy check
Enabled
Disabled(1)
Enabled permits verification of FDD type at
boot. Disabled prevents FDD verification
and speeds up the boot process.
Setup prompt
Enabled(1)
Disabled
Enables or disables the <F2> setup prompt
each time the server boots.
Disables the prompt "Press <F2> to
enter Setup". Setup can still be entered by
pressing <F2> before POST completes.
POST errors
Enabled(1)
Disabled
Enabling this option causes the server to
pause and display a setup entry or resume the
boot prompt if an error occurs at boot.
Disabling this option causes the server to
always attempt to boot regardless of a setup
entry or error.
Sign-on banner
Enabled(1)
Disabled
Enabling this option causes the DIGITAL logo
to appear during POST.
Boot device priority
1. ATAPI CD-ROM
drive
Allows you to select the boot drive options.
2. Diskette drive
3. Hard drive
Hard drive
1. Onboard SCSI
controller
2. Bootable add-in
cards
(1)
To change the order, use the Up and Down
cursor keys to select the device you want to
move. Then use the + and – keys, on the
numeric keypad, to move the device to the
desired boot order.
Selects the ROM scan sequence to determine
which device will be the boot device. The first
device encountered with bootable media will
be the boot device.
Factory default
3-15
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
BIOS Setup Utility Features
System Management (F3)
This section provides example tables and displays for each System Management
utility.
Summary  System Summary
3-16
Menu Fields
Settings
Comments
Processor 1
350 MHz PII,
L1/L2=, ID=
Indicates processor speed, installed status,
cache size, and ID number.
Processor 2
Co-processor
350 MHz PII,
L1/L2=, ID=
Installed
Internal component of processor.
System RAM
64 MB
RAM size.
System BIOS
1.0
BIOS version being used.
PS/2 mouse
Installed
Mouse installed
Diskette A
1.44 MB 3½-inch
Size and availability.
Parallel port
Bi-directional,
0378, IRQ7
Parallel port mode selected and
availability and assigned IRQ.
Serial port 1
Serial port 2
03F8, IRQ4
02F8, IRQ3
Availability and assigned IRQ.
Availability and assigned IRQ.
E-net address
0000F87AA3E9
Ethernet address.
Environment  Environment Monitoring and Summary
Menu Fields
Settings
Comments
Processor 1 status
OK
No problem.
Processor 2 status
OK
No problem.
Processor 1 temperature
43 °C
Actual temperature.
Processor 2 temperature
34 °C
Actual temperature.
Processor 1 VRM 2.0 V
2.01 V
VRM voltage.
Processor 2 VRM 2.0 V
2.06 V
VRM voltage.
Processor GTL 1. 5 V
1.50 V
Gunning transistor logic.
Processor IO 2.5 V
2.52 V
Sys 12 V
11.8 V
Server 12 V voltage rating.
Sys 5 V
5.06 V
Server 5 V voltage rating.
Sys 3.3 V
3.32 V
Server 3.4 V voltage rating.
Sys −12 V
−12.10 V
Server −12 V voltage rating.
P/S status
OK
Power supply status OK.
Fan 1 status
OK
Fan 1 status OK.
Fan 2 status
OK
Fan 2 status OK (model 3220).
3-17
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
BIOS Setup Utility Features
Memory  Memory Slots Information
Slot
Type
Size
Speed
Status
Bank 0
SDRAM
64M
10 ns
OK
Bank 1
SDRAM
64M
10 ns
OK
Bank 2
SDRAM
64M
10 ns
ECC(1)
Bank 3
SDRAM
64M
10 ns
OK
DEC01593
(1)
ECC here indicates that one bit error correction occurred.
POST  POST Error Summary
Contains a POST error summary if post fails.
SYS  System Asset Number and I/O Management
You can only change the Asset# in the following display.
3-18
MLB  Main Logic Board Asset Number Management
Assembly:
Asset#:
Part#:
Revision:
Serial#:
Artwork#:
Main Logic Board
2224Z
54-25442-01
AX01
TA2544679
B01
DEC01595
CPU  Processor Module Asset Number Management
Assembly:
Asset#:
Part#:
Revision:
Serial#:
Artwork#:
Processor Module
2224Z
70-3323X-01
AX01
TA 2544831
B01
DEC01596
PCI  PCI IRQ Assignment Status
3-19
DIGITAL Server 3220/3220R
BIOS Setup Utility Features
DIGITAL Server 3220/3220R
4
Troubleshooting
4
This chapter provides initial troubleshooting procedures. The tables that follow list
specific problems, probable causes, and recommended actions to take if the server
fails. Tables include:
•
Server Troubleshooting
•
Disk Drive Troubleshooting
•
Hot Swap Drive Troubleshooting
•
Tape Drive Troubleshooting
•
Monitor Troubleshooting
•
CD-ROM Troubleshooting
•
Diskette Drive Troubleshooting
•
RAID Troubleshooting Hot Swap Drives
Refer to the documentation supplied with additional options if experiencing problems with
specific options installed.
4-1
Troubleshooting
Initial Troubleshooting
Follow these general procedures to troubleshoot the DIGITAL Server.
•
Record all configuration information and have it readily available.
•
Turn off the server, wait until all disk drives completely spin down, and then
turn it back on.
•
Ensure that all cables and connections are secure.
•
Make sure all necessary video, printer, and application device drivers are
properly installed.
•
Try not to troubleshoot more than one problem at a time.
•
Try to duplicate the problem.
•
Run the diagnostic software. Refer to the next section “When to use the
Diagnostics.”
•
Run the SCSI configuration utility if you have problems after connecting
devices.
•
Run the BIOS Setup utility (F2).
•
Run the System Management utility (F3) to check IRQ settings.
•
Run the SCSI or RAID configuration if you have problems after connecting
devices.
Refer to Chapter 2, “Server Software and Utilities,” for additional information.
4-2
When to Use the Diagnostics
The diagnostic software is a versatile diagnostic tool that can be used to verify proper
hardware installation and isolate intermittent problems that are not detected by the
Power-On Self Test (POST). Run the diagnostic software in the following situations:
•
The server fails to boot or load the operating system software.
•
The server fails to boot or load the operating system software after adding
additional hardware such as more memory, additional processors, additional
SCSI devices, or expansion boards.
•
The operating system hangs repeatedly and no changes have been recently
added to the software such as service packs or a new application.
•
You suspect a server hardware failure.
•
You want to validate server operation.
•
An intermittent hardware problem exists.
4-3
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Running the Diagnostics
To run the AMIDiag base package (Emergency Mode diskette) from a diskette, follow
this procedure:
1. Insert the diskette labeled “For Emergency Use” in drive A and then boot the
server.
2. Use the arrow keys to highlight the desired test.
3. Press [Enter].
For additional troubleshooting information refer to the AMIDiag User’s Guide, located on the
Quick Launch CD-ROM.
Running Quick Tests or Groups of Tests
Function keys can be used to select and run groups of tests. A list of function keys is
available by pressing the F9 key. The following list includes examples of how to run
Quick Tests or Groups of Tests.
4-4
•
To run Quick Test, press F8 to select tests, then F10 to run all the selected
tests.
•
To run all Memory tests, press F6 to select tests listed on the menu, then
press F10 to run all the selected tests.
•
To run all tests from all menus, press F7 to select all tests, then press F10 to
run all the selected tests.
Running DIGITAL Vendor Extended Tests
To run DIGITAL Vendor Extended Tests from a diskette:
1. Insert the DIGITAL Vendor Extended Tests diskette for the selected device
and then boot the server or type
A:\DMENU.
2. Select the desired test.
Each diskette has a README.TXT file with a list of devices that can be tested and
additional information about each diagnostic.
Running the Diagnostics Tests from the Server’s Hard Disk
Drive
To run diagnostic tests from the server’s hard disk drive, perform the following:
1. Boot the server and select MS-DOS from the boot menu.
2. At the C:\> prompt, type:
\DIAG\DIAGNOSE.BAT
This sets up the CONFIG.SYS and AUTOEXEC.BAT files to run the
diagnostics and reboots the server. Select MS-DOS again, then the
diagnostics will load. The original CONFIG.SYS and AUTOEXEC.BAT are
restored before the diagnostics load.
3. Select the test or group of tests using the arrow and function keys previously
defined. DIGITAL Vendor Extended Tests can also be run from the User
menu.
4-5
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Obtaining Information about The Server
The DIGITAL Server provides the following system information for the main logic
board and the processor module configured on the server:
•
Asset number  User definable field for tracking these components
•
Part number  DIGITAL part number
•
Revision number  Board assembly revision number
•
Serial number  Serial number of the board assembly
•
Artwork number  Revision of the printed circuit board
The System ID is also located on the main logic board and processor module. The
System ID contains the following information:
4-6
•
Model number  Server model number
•
Serial number  Server serial number
•
System asset number  User definable field for tracking the system
The main logic board and processor module each contain memory where specific
information and System ID information is stored. The main logic board also stores
the server’s System Asset number (see Figure 4-1).
Information is available for the server’s main logic board and processor module (such
as part numbers, revisions, serial numbers, etc.). You can also assign Asset
numbers to these components. In addition, the software can detect when you
change the server configuration by adding or removing either component.
You can obtain information about the server’s configuration by running the BIOS
Setup utility or by using the ServerWORKS management software.
Asset#
Part#
Revision#
Serial#
Artwork#
System ID
DIGITAL
3220/3220R
Server(System ID)
Processor Module
Asset#
Part#
Revision#
Serial#
Artwork#
System
System ID
Main Logic Board
DEC0103
Figure 4-1. DIGITAL Server Component Information
4-7
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Obtaining Information Using the BIOS Setup Utility
You can use the BIOS Setup utility to check the Serial number, Revision number,
and Asset number for the main logic board and processor module configured in the
server. For example, if you change the main logic board or processor module in the
server, you must run the BIOS Setup utility to re-synchronize the System ID (server
model number and serial number) in the main logic board or processor module’s
memory. The BIOS Setup utility will check the new main logic board or processor
module and will then detect the System ID mismatch.
You can view the details for the main logic board or processor module by pressing
<F3> and then selecting the SYS option. The BIOS Setup utility lists the server
model number and server serial number information stored on the main logic board
or processor module. You can then confirm the correct model number and serial
number. This data is available on the label located on the server’s back panel.
Refer to Chapter 3, “BIOS Setup Utility Features,” for more detailed information about the
BIOS Setup utility.
DIGITAL ServerWORKS Manager
The DIGITAL Server is shipped with DIGITAL ServerWORKS Manager software.
ServerWORKS Manager is a workgroup and server management product for
DIGITAL’s family of servers. ServerWORKS Manager utilizes the Simple Network
Management Protocol (SNMP) environment to assist the Network or Server
administrator by constantly monitoring the network for problems.
DIGITAL ServerWORKS Manager is based on an open architecture that enables
seamless integration and interoperability with popular enterprise management
software packages such as Computer Associates’ POLYCENTER
Manager/NetView, Hewlett-Packard’s OpenView UX for Windows, and IBM’s
Netview/6200 AIX. Also included with the DIGITAL ServerWORKS Manager are
Network Operating System (NOS) Agents for Windows NT V4.x, Novell NetWare
V3.12 and V4.x, and SCO UNIX V5.x. The OS/2 NOS includes its own agent and
can also be managed from ServerWORKS Manager.
4-8
DIGITAL ServerWORKS Manager allows the Network or Server Administrator to
perform the following functions on the server:
•
Manage DIGITAL PC print, file, and application servers supported by
DIGITAL Servers using a Windows-based graphical user interface (GUI) for
point and click simplicity.
•
Display server component information that provides critical information such
as processor and file system utilization and information about the network
interface.
•
Automatically build a database of the network by Autodiscovering all SNMP
network resources and display the nodes discovered during Autodiscovery
on a color-coded topological map.
•
Poll all network devices at intervals defined by the administrator.
•
Perform an in-depth network analysis to continuously monitor the status of
the network.
•
Set alarms and alerts for specified events on all network devices, as well as
the network itself, to spot problems early and avoid costly downtime.
Refer to the DIGITAL ServerWORKS Manager Installation and User’s Guide for more
information on how to use ServerWORKS Manager to view and be notified of events on
the server.
You can also manage the DIGITAL Server with other SNMP-based managers.
Refer to the DIGITAL ServerWORKS Manager Installation and User’s Guide for more
information.
4-9
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Displaying Server Status Using the Hardware
There are two types of information displayed when the DIGITAL Server is operating:
•
Normal status messages
•
Error messages
During normal operation, Power On Self Test (POST) and boot messages are
displayed on the monitor. Some error messages are also displayed by the server
fault status LEDs.
These messages can also be seen by using the DIGITAL ServerWORKS Manager
to monitor the server.
Server Fault Status
Description
Server Fault LED Indicators
LED4
LED3
LED2
LED1
No power, server ready, power ON
default
❍
❍
❍
❍
Shutdown, fan fault
❍
❍
❍
●
Shutdown, over temperature
❍
❍
●
❍
Shutdown, voltage fault
❍
❍
●
●
Processor slot 1 terminator not installed
❍
●
❍
❍
Main Logic board POST failure
❍
●
❍
●
Bootstrap processor failure
❍
●
●
❍
Processor slot 2 terminator not installed
❍
●
●
●
DIMM 1 fault
●
❍
❍
❍
DIMM 2 fault
●
❍
❍
●
DIMM 3 fault
●
❍
●
❍
DIMM 4 fault
●
❍
●
●
● = on; ❍ = off
4-10
POST Messages
The following table lists the messages, both normal and error, that will display on the
server’s monitor during POST and any beeps that might sound when an error occurs.
POST/Boot Codes
POST Code Descriptions
Count Down
Code(1)
Beep Codes
BIOS ROM checksum
1-2-2-3
Autosize DRAM
1-3-3-1
Test SDRAM refresh
1-3-1-1
Test 8742 keyboard controller
1-3-1-3
RAM failure on address line(s)
1-3-4-1
RAM failure on data line(s)
1-3-4-3
Check ROM copyright notice
2-1-2-3
Unexpected interrupts test
230
2-2-3-1
Shadow ROMs
220
1-4-3-1
Test 512K to 640K SDRAM
210
Extended memory test
200
Configure advanced cache register
190
Enable external and CPU cache
180
Real-time clock test
170
Keyboard test
160
Initialize hardware interrupts
150
Co-processor test
140
Serial ports test
130
Parallel port test
120
1-4-2-1
(1) Count down codes are displayed on the server’s monitor.
continued
4-11
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
POST Code Descriptions
Count Down Code(1)
Initiate onboard super I/O
110
Initialize mouse
100
Testing diskette drive controller
90
Testing hard disk controller
80
Searching the other processor
50
Option ROM checksum error
Beep Codes
1-2
Enabling IRQs
20
Setting time of day
10
POST error found
2
Ready to boot
1
(1) Count down codes are displayed on the server’s monitor.
Processor Module Voltage and Temperature Ranges
The following tables list the operating voltage and temperature ranges for the
processor module.
Processor Voltage Range
4-12
Normal
Error
Range
Error Based
Voltage
Range
Power
Good
Voltage
Shutdown
Voltage
Value
Bad
Voltage
Value
CPU I/O
voltage
2.5V
± 5%
+2.375 ≈
2.625V
+2.2 ~ 2.8V
> +3.0V
< +1.85V
Vtt of
GTL
1.5V
± 10%
+1.35 ≈
1.65V
+1.32 ~
1.68V
> +1.8V
< +1.10V
Processor Voltage Range (Vccp)
Vccp
± 7% Power Good
Range
+10% Shutdown
Value
-10% Hardware Bad
Value
1.80V
1.6740 ~ 1.9260V
> +1.980V
< +1.620V
1.85V
1.7205 ~ 1.9795V
> +2.035V
< +1.665V
1.90V
1.7670 ~ 2.0330V
> +2.090V
< +1.710V
1.95V
1.8135 ~ 2.0865V
> +2.145V
< +1.755V
2.00V
1.8600 ~ 2.1400V
> +2.200V
< +1.800V
2.05V
1.9065 ~ 2.1935V
> +2.255V
< +1.845V
2.10V
1.9530 ~ 2.2470V
> +2.310V
< +1.890V
2.20V
2.0460 ~ 2.3540V
> +2.420V
< +1.980V
2.30V
2.1390 ~ 2.4610V
> +2.530V
< +2.070V
2.40V
2.2320 ~ 2.5680V
> +2.640V
< +2.160V
2.50V
2.3250 ~ 2.6750V
> +2.750V
< +2.250V
2.60V
2.4180 ~ 2.7820V
> +2.860V
< +2.340V
2.70V
2.5110 ~ 2.8890V
> +2.970V
< +2.430V
2.80V
2.6040 ~ 2.9960V
> +3.080V
< +2.520V
2.90V
2.6970 ~ 3.1030V
> +3.190V
< +2.610V
3.00V
2.7900 ~ 3.2100V
> +3.300V
< +2.700V
3.10V
2.8830 ~ 3.3170V
> +3.410V
< +2.790V
3.20V
2.9760 ~ 3.4240V
> +3.520V
< +2.880V
3.30V
3.0690 ~ 3.5310V
> +3.630V
< +2.970V
3.40V
3.1620 ~ 3.6380V
> +3.740V
< +3.060V
3.50V
3.2550 ~ 3.7450V
> +3.850V
> +3.150V
4-13
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Processor Temperature Sensing
Description
Possible Failures
Result
Temperature
The temperature exceeds
85 °C (185 °F)
Displays an error message
and warning beep.
Server shuts down after five
minutes.
The temperature exceeds
90 °C (194 °F)
Server immediateily shuts
down.
Advanced Troubleshooting
DIGITAL has a Customer Replaceable Unit (CRU) process during the warranty
period for:
•
DIGITAL monitors with screens less than 20 inches
•
Mice
•
Keyboards
•
Speakers
•
Other parts as defined by DIGITAL as CRUs
The DIGITAL CRU process provides for overnight shipment of the part directly to the
customer site. Customers are billed for the specified part if they fail to return the part
to DIGITAL within ten days of the replacement unit shipment.
In the following troubleshooting tables, “CRU Process” means that when a process is
determined to be broken, use the previously-described CRU process.
NOTE: The following troubleshooting suggestions are not in
any specific order. They are merely a list of possible
problems and solutions.
4-14
Server Troubleshooting
Problem
Possible Cause
Action
No response when the
server is turned on.
Server is not plugged
in.
Turn off the server, plug it in,
and then turn it back on again.
No power at the power
source.
Use another power source.
Main logic board
switches incorrectly set.
Set all appropriate switches.
Processor module
switches incorrectly set.
Make sure all switches are
correctly set.
Power supply failed.
Replace the power supply.
Processor module has
failed.
Reseat the processor module.
If problem persists, replace
the processor module.
Main logic board failed.
Replace the main logic board.
Brightness and contrast
controls are not
correctly set.
Adjust the brightness and
contrast controls.
Monitor is off.
Turn on the monitor.
Monitor cable is
incorrectly installed.
Check all monitor connections.
Video/Ethernet
daughtercard not
seated properly.
Remove and reseat the
video/Ethernet daughter card.
Power is on, but there is
no screen display.
continued
4-15
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Problem
Possible Cause
Action
Power is on, but there is
no screen display.
Incorrect video drivers
installed.
Install the correct video
drivers.
Video controller has
failed.
Replace the video/Ethernet
daughter card.
Monitor has failed.
Replace the monitor.
CD-ROM drive is not
connected to the IDE
controller.
Connect the CD-ROM to the
IDE connector located on the
main logic board (Refer
Chapter 5).
CD-ROM disc is not
bootable.
Insert a bootable CD-ROM
disc.
Processor module
installed incorrectly.
Reinstall processor module.
BIOS Setup utility
indicates an error after
installing a processor
module.
Remove processor module
and reboot. If server boots
without errors, replace
processor module.
Mismatched stepping.
Check processor stepping
information.
Server does not boot
from the CD-ROM
drive.
Server operates
incorrectly after
installing a processor
module.
continued
4-16
Problem
Possible Cause
Action
Server operates
incorrectly after
installing optional
expansion board.
Expansion board
installed incorrectly.
Remove expansion board and
reinstall.
IRQ conflict.
Run System Management
<F3> to check status of IRQ
assignments. Refer to
Chapter 2 and Chapter 3.
Expansion board has
failed.
Remove expansion board and
reboot. If server boots without
errors, replace expansion
board.
Memory configured
incorrectly.
Reboot the server and check
for any boot message to
identify faulty DIMM(s).
Server operates
incorrectly after
installing memory.
Check that memory
configuration is according to
the memory guidelines
explained in Chapter 5.
DIMMs installed
incorrectly.
Remove DIMMs and reinstall.
DIMMs have failed.
Replace DIMMs.
Processor module
installed incorrectly.
Reinstall processor module.
Processor module
failed.
Replace processor module.
continued
4-17
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Problem
Possible Cause
Action
No response to Keyboard might be password Enter the keyboard password.
keyboard
protected by a local or
commands.
remote control program.
Keyboard is not connected.
Power down the server and connect
the keyboard.
Keyboard is connected to the Power down the server and connect
mouse port.
the keyboard to the keyboard port.
Keyboard failed.
No response to Mouse might be password
protected by a local or
mouse
remote control program.
commands.
Server
operates
correctly but
application
software does
not.
Enter the keyboard and mouse
password.
Mouse is not connected.
Power down the server and connect
the mouse.
Mouse is connected to the
keyboard port.
Power down the server and connect
the mouse to the mouse port.
Mouse driver not installed
Install the appropriate mouse driver.
Mouse trackball dirty.
Clean trackball.
Mouse failed.
Replace the mouse.
Application software installed Refer to the application software
incorrectly.
documentation.
Having external cache
enabled causes conflict with
application software.
4-18
Replace the keyboard.
Run the BIOS Setup utility and
disable external cache. Refer to
Chapter 3.
Disk Drive Troubleshooting
Problem
Possible Cause
Action
Server does not
recognize an
internal SCSI
device.
SCSI ID conflicts.
Refer to the supplied kit
installation instructions and to the
storage backplane switch
configuration.
Termination not removed
from the SCSI device.
Remove termination. Refer to the
supplied kit installation
instructions.
Loose SCSI cable.
Secure all cable connections.
SCSI cable incorrectly
installed between SCSI
controller, SCSI device or
backplane.
Check all SCSI cabling.
SCSI device has failed.
Replace SCSI device.
SCSI controller has failed.
Replace the main logic board.
continued
4-19
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Problem
Possible Cause
Action
Server does not
recognize an
external SCSI
device.
SCSI device jumpers
incorrectly set.
Refer to the supplied kit
installation instructions.
SCSI ID conflicts.
Refer to the supplied kit
installation instructions and to the
storage backplane switch
configuration.
Termination not removed
from the SCSI device.
Remove termination. Refer to the
supplied kit installation
instructions.
Loose SCSI cable.
Secure all cable connections.
SCSI cable incorrectly
installed between main
logic board and rear panel
connector or external
SCSI device and rear
panel connector.
Check all SCSI cabling.
SCSI device has failed.
Replace SCSI device.
SCSI controller has
failed.
Replace the main logic board.
continued
4-20
Problem
Possible Cause
Server does not boot SCSI device drivers not
from an internal drive. installed or incorrectly
installed on the drive.
Action
Properly install all required
SCSI device drivers.
Operating system software
is not installed on the drive.
Install the appropriate operating
system.
Requested partition does
not exist.
Partition the drive and then
reload the operating software.
Boot drive at wrong SCSI
address.
Set boot drive to lowest
“primary” SCSI address.
Drive not formatted.
Format the drive.
CAUTION: Formatting the
drive will destroy all data on the
drive.
Drive cannot read or
write information.
Drive failure.
Drive has failed.
Replace the drive.
Loose or incorrectly
installed cables.
Make sure all cables are
correctly installed.
Drive is not correctly
formatted or partitioned.
Format and partition as
required using the supplied
operating system.
Check drive status LEDs for Replace the drive.
a drive failure indication.
4-21
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Hot Swap Drive Troubleshooting (Model 3220)
Problem
Possible Cause
Action
Drive fault LED lit.
Drive failed.
Replace hot swap drive.
Drive activity and fault
LEDs lit.
Drive is hung or has
failed.
Replace hot swap drive.
Drive fault LED flashing.
Drive is in recovery
mode or has failed and
is spinning down.
Allow the drive array to build
or fully spin down.
Hot Swap Drive Troubleshooting (Model 3220R)
4-22
Problem
Possible Cause
Action
Drive status LED lit.
Drive failed.
Replace hot swap drive.
Drive status and fault
status LEDs lit.
Drive is hung or has
failed.
Replace hot swap drive.
Fault status LED
flashing.
Drive is in recovery
mode or has failed and
is spinning down.
Allow drive array to build or
fully spin down.
Disk drive present LED
off.
No drive installed or not
fully seated in the drive
bay.
Reseat the drive or make sure
the installed drive is fully
seated in the drive bay.
Tape Drive Troubleshooting
Problem
Possible Cause
Action
Tape will not load.
Tape inserted incorrectly.
Insert the tape with the arrow
on the cassette pointing
towards the drive.
Cannot write data to
a tape.
Tape write-protected.
Slide the write-protect tab on
the cassette to the closed
position.
Tape will not eject.
Tape jammed in drive.
Using a small screwdriver,
rotate the motor shaft
clockwise to bring threading
mechanism to the initial loading
position.
If necessary, press the ratchet
mechanism to tighten the tape
before ejecting.
Continue to turn the motor
shaft clockwise until the tape
can be lifted out of the drive
mechanism and ejected from
the drive.
4-23
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Monitor Troubleshooting
Problem
Possible Cause
Action
Monitor power indicator
is not on.
Monitor is turned off.
Turn on the monitor.
Power cord is not
connected.
Connect power cord to the
server.
No power at wall outlet.
Use another outlet.
Power indicator is
defective.
Replace the monitor.
Configuration error.
Run the BIOS Setup utility to
configure the server for video
operation.
Monitor brightness and
contrast controls are
incorrectly set.
Adjust the monitor brightness
and contrast controls.
Monitor has failed.
Replace the monitor.
Monitor incorrectly
adjusted.
Adjust accordingly.
Monitor signal cable
incorrectly installed.
Straighten any bent connector
pins and then reconnect.
Color monitor displaying
monochrome.
Server was turned on
before the monitor was
turned on.
Turn off the server, turn on the
monitor, then turn the server
back on.
Monitor fails to switch to
high-resolution mode.
Appropriate highresolution video drivers
are not installed or
incorrectly installed.
Correctly install all appropriate
high-resolution video drivers.
Refer to the documentation
supplied with the monitor.
No screen display.
Distorted, rolling, or
flickering screen display,
or wrong/uneven color.
4-24
CD-ROM Troubleshooting
Problem
Possible Cause
Action
Cannot access the
CD-ROM drive. Error
message reading drive
x.
Device drivers not
installed.
Install correct device drivers.
No disc in the CDROM drive.
Insert a disc.
On the CD-ROM drive,
slave jumper selected
instead of master
Change master/slave switch
jumper to master.
IDE cable
disconnected.
Properly connect the IDE
cable. Refer to Chapter 5.
Tray open.
Close the tray.
No disc or tray is
open.
Insert a disc and close the
tray.
Check cable
connections.
Make sure cables are
correctly connected.
Application software
not running.
Run application software.
Power is on but
indicator shows no
activity.
Disc is spinning but
drive is idle.
4-25
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Diskette Drive Troubleshooting
Problem
Possible Cause
Diskette is not formatted.
Target diskette
drive cannot read
or write
information.
Diskette is worn or damaged.
Try another diskette.
Diskette is write-protected.
Slide the write-protect switch so
the hole is not visible.
Diskette drive is empty.
Insert a diskette.
Diskette write protection
enabled.
Run the BIOS Setup utility and
set the Diskette Write Protection
option to “Disabled.”
Disabled in BIOS Setup utility.
Run the BIOS Setup utility and
enable the diskette drive.
Diskette drive not enabled.
Server does not
boot from a target
diskette drive.
Cannot write to
target diskette
drive.
4-26
Action
Format the diskette.
Run the BIOS Setup utility and
enable the diskette drive.
Diskette boot option disabled.
Run the BIOS Setup utility and
set boot option to A then C.
Diskette does not contain startup files.
Insert a diskette with the correct
start-up files.
Diskette drive is empty.
Insert a diskette that contains an
operating system.
Diskette is worn or damaged.
Try another diskette.
Loose cables.
Secure all cable connections.
Diskette drive write protected.
Run the BIOS Setup utility and
disable the diskette write
protection option.
RAID Troubleshooting Hot Swap Drives
Problem
Possible Cause
Action
Replaced drive does not
spin up to speed.
Drive not seen by RAID
host adapter.
Manually rebuild the drive.
Multiple drives have
failed.
No power available.
Restore power, run the RAID
configuration utility and
change the state of any failed
(FLD) drive to optimal (OPT).
Remove the drive, wait 20
seconds, reinsert drive. Wait
one minute and then rebuild
the drive.
Run the RAID configuration
utility and check for bad blocks
on the drives. Repair any bad
blocks.
Drive not seen by RAID
adapter.
SCSI cable not
connected.
Check all SCSI connections.
Incorrect SCSI
termination.
Properly terminate the SCSI
bus.
Duplicate SCSI IDs on
the bus.
Check drive SCSI ID settings.
Defective RAID
adapter.
Replace the RAID adapter.
Drive improperly
inserted.
Reinsert drive.
Defective drive.
Replace drive.
4-27
DIGITAL Server 3220/3220R
Troubleshooting
Troubleshooting
Flash BIOS Troubleshooting
4-28
Problem
Possible Cause
Action
Cannot flash the
server’s BIOS
Main logic board switch
settings incorrectly set.
Make sure main logic board
switch SW1-2 “Recovery Mode”
is set to Recovery and SW1-1
“BIOS Protection” is set to
Normal.
BIOS Setup utility
switch setting
incorrectly set.
Make sure the “System BIOS
Flash” option in the BIOS Setup
utility is set to Enabled. Refer
to Chapter 2 for more
information.
DIGITAL Server 3220/3220R
5
FRU Replacement
Introduction
5
The following sections list the Illustrated Parts Breakdown (IPB) part numbers and
related replacement procedures.
NOTE: Customer installable devices, such as expansion
boards, memory, and disk drives are discussed in the
System Reference Manual.
5-1
FRU Replacement
Server Front View (Model 3220)
5-2
Figure
Legend
Orderable
Spare Part
Description
1
74-50824-02
Pedestal right (x2)
2
74-50824-01
Pedestal left (x2)
3
12-39309-02
Speaker assembly, 270 mm
4
12-39657-02
Fan assembly
5
74-51828-01
Card guide (houses speaker and system fan)
6
70-32554-01
Side panel assembly, frost white
7
PCXRJ-AD
3.5-inch, floppy disk drive, 1.44 MB, frost white
8
70-32558-02
Enclosure subassembly (without power supply), frost white
9
PCXRN-AR
32X ATAPI CD-ROM drive
10
74-51977-01
Drive holder
11
70-32560-01
Front bezel door assembly, frost white
12
70-32556-01
Door assy, drive, frost white
13
12-47553-01
Key
12
8
9
10
11
7
6
13
1
2
5
4
3
DEC01709
Figure 5-1. Server Front View (Model 3220)
5-3
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Server Left-Side View (Model 3220)
5-4
Figure
Legend
Orderable Spare
Part
Description
1
54-24606-01
Backplane, hot swap
2
74-51814-01
Fan bracket (for hot swap fan)
3
12-39657-02
Secondary (hot swap bay) fan
4
54-25442-01
Main logic board
5
12-41474-05
Real-time clock (server battery)
6
70-33231-01
70-33231-02
70-33232-01
70-33232-02
Processor module assembly, SP Pentium II 350 MHz
Processor module assembly, DP Pentium II 350 MHz
Processor module assembly, SP Pentium II 400 MHz
Processor module assembly, DP Pentium II 400 MHz
7
70-32549-01
Retainer assembly (for processor module)
8
54-25302-04
Terminator card
9
FR-SDSMA-AA
FR-SDSMA-AB
FR-SDSMA-AC
64 MB DIMM
128 MB DIMM
256 MB DIMM
10
54-25456-01
Video/Ethernet daughter card
11
30-47661-04
Power Supply, 300 W
12
12-41768-03
Terminator, 68 pos, single ended (for SCSI channel B)
13
17-04142-01
68-cond ultra SCSI cable assembly
14
17-04143-07
68-cond SCSI-3 cable assembly (two unshielded
connectors)
15
17-04866-02
40-pin IDE cable assembly (for CD-ROM drive)
16
17-04726-01
Flat 34-cond cable assembly (for diskette drive) 470 mm
17, 18
70-32714-02
OCP module assembly (includes Figure items 17 & 18)
16
15
14
13
12
11
17
18
10
9
8
3
7
6
5
2
1
4
DEC01708
Figure 5-2. Server Left-Side View (Model 3220)
5-5
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Labels and Nameplates (Model 3220)
Orderable Spare
Part
Description
74-51963-03
Nameplate, DIGITAL Server
36-44556-01
Warning label, power switch
36-48211-04
36-48212-08
Label, door
Label, left side panel
Server Front and Top View (Model 3220R)
Figure
Legend
Spare Part
Number
Exchangeabl
e Part
Number
Description
1, 2
70-32737-02
OCP module assembly (includes Figure items 1
& 2)
3
PCXRN-AR
32X ATAPI CD-ROM drive
4
FR-CDCBA-DA
FR-CDCBA-CD
FR-CDCBA-CE
FR-CDCBA-CF
Hot swap drive
5
54-24960-01
Disk drive LED module
6
17-01476-03
Cable assembly (Disk drive LED module)
7
70-33212-01
Front bezel
8
12-41569-06
Fan assembly
9
12-39309-05
Speaker assembly
10
54-25436-01
Backplane module
11
74-51924-01
Filler panel
12
70-33011-02
Top cover
13
54-25456-01
Video/Ethernet daughter card
14
30-47661-04
Power supply
15
30-49325-02
Enclosure subassembly (chassis)
16
17-04866-02
40-cond IDE cable assembly (for CD-ROM
drive)
continued
5-6
Figure
Legend
Spare Part
Number
Exchangeabl
e Part
Number
Description
17
PCXRJ-AD
1.44 MB floppy drive
18
17-04142-01
Cable assembly, ultra SCSI 68-cond
19
17-04726-01
Floppy drive cable assembly, 34-cond, 28 AWG
Flat
5-7
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
12
10
13
11
14
9
7
8
15
6
5
17
16
18
4
1
3
2
19
DEC01724
Figure 5-3. Server Front and Top View (Model 3220R)
5-8
Server Top View (Model 3220R)
Figure
Legend
Orderable
Spare Part
Description
1
54-25442-01
Main logic board
2
12-41474-05
Real-time clock (server battery)
3
70-33231-01
70-33231-02
70-33232-01
70-33232-02
Processor module assembly, SP Pentium II 350 MHz
Processor module assembly, DP Pentium II 350 MHz
Processor module assembly, SP Pentium II 400 MHz
Processor module assembly, DP Pentium II 400 MHz
4
54-25302-04
Terminator card
5
70-32549-01
Retainer assembly (for processor module)
6
FR-SDSMA-AA
FR-SDSMA-AB
FR-SDSMA-AC
64 MB DIMM
128 MB DIMM
256 MB DIMM
5-9
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
5
6
4
2
3
1
DEC01723
Figure 5-4. Server Top View (Model 3220R)
5-10
Labels and Nameplates (Model 3220R)
Orderable
Spare Part
Description
36-48150-05
Label, DIGITAL Server
36-44556-01
Warning label, power switch
36-49411-02
36-49412-02
36-49413-02
Label, top cover
Label, top cover
Label, fault status LEDs
Service Procedures
The following sections provide detailed service instructions for DIGITAL servers.
CAUTION: Static electricity collects on non-conductors
such as paper, cloth, or plastic. A static discharge can be
damaging even though unseen or unfelt. To prevent
damage to circuit boards and/or components:
•
Before touching any circuit board or component, touch
the metal frame of the workstation to discharge any
static electricity.
•
Keep circuit boards and components away from nonconductors.
5-11
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Recommended Tools
Have the following tools available:
•
Phillips screwdriver
•
Antistatic wrist strap (recommended, but not required)
BIOS Version Information
For access directly to the software library for BIOS and driver updates, use the
address:
http://www.windows.digital.com/~ftp/00-index.stm
Disconnecting External Devices and Power
Before removing any access panel, perform the following:
1. Shut down any applications that are currently running, then shut down the
operating system.
2. Turn off power to all external devices connected to the server.
3. Turn the server off.
4. Unplug the power cord from the power source.
5-12
Unlocking the Server (Model 3220)
1. Unlock the server’s front bezel by depressing and rotating the key 90°
clockwise.
2. Swing the bezel open.
Keylock Function
•
Depress and rotate the key 45° for access to the control panel and upper
drive bays.
•
Depress and rotate the key 90° for access to the side panel thumbscrews
and hot swap drives.
CAUTION: Keep the keys in a safe place. They are not
easily duplicated or replaced.
Removing the Front Bezel
The front bezel is the hinged door running the full height of the server. If necessary,
you can remove the front bezel by lifting it up and away from the chassis.
5-13
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Figure 5-5. Front-Access Security Door and Front Bezel Lock
5-14
Removing and Installing the Side Panel (Model 3220)
1. Loosen the two thumbscrews that secure the side panel to the chassis.
2. Slide the side panel to the rear of the server and then pivot it down to
remove it.
DEC01627-2
Figure 5-6. Removing the DIGITAL Server 3220 Side Panel
5-15
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
To install the side panel.
1. Pivot the side panel up and then slide it to the front of the server.
2. Secure the side panel to the chassis using the two thumbscrews.
3. Close and lock the server’s front bezel.
DEC01627-3
Figure 5-7. Installing the DIGITAL Server 3220 Side Panel
5-16
Removing the Server from the Rack (Model 3220R)
You must remove the server from the rack prior to accessing internal components.
To remove the server:
1. Remove the front bezel (see Figure 5-8).
2. Remove all cabling from the server.
3. Disconnect the cable management arm from the server (see Figure 5-9).
DEC01457
Figure 5-8. Removing the Server from the Rack
5-17
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
4. Remove the two screws securing the server to the rack and then slide it out
(see Figure 5-8).
5. Place the server on a flat surface.
DEC01658
Figure 5-9. Disconnecting the Cable Management Arm
5-18
Removing and Installing the Top Cover (Model
3220R)
To remove the top cover, perform the following:
1. Remove the front bezel.
2. Remove the screw securing the top cover to the server’s chassis.
3. Carefully slide the top cover toward the rear of the chassis until the locking
tabs are clear from their slots.
4. Carefully lift the top cover up and then forward until it clears the chassis.
5-19
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
DEC01627B
Figure 5-10. Removing the DIGITAL Server 3220R Top Cover
5-20
To install the top cover.
1. Carefully slide the top cover onto the server’s chassis making sure that all
locking tabs fit into their slot openings.
2. Slide the top cover forward to secure the locking tabs into their slots.
3. Secure the top cover to the chassis using the previously removed screw.
4. Align the front bezel and then snap it into place.
5-21
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
DEC01627A
Figure 5-11. Installing the DIGITAL Server 3220R Top Cover
5-22
Front View
Figure
Legend
Component
A
Power button
B
Power indicator
C
Disk drive activity indicator
D
3½-inch diskette drive
E
IDE CD-ROM drive
F
Front access 5¼-inch half-height drive bays
G(1)
Fault status LED label (model 3220 only)
H
Removable media access door (model 3220 only)
I
Front bezel
J
Stabilizing feet (model 3220 only)
K
Hot swap drive LED status indicators
L
Three-way security lock (model 3220 only)
M(2)
Fault status LEDs
N
Reset button
(1) For the model 3220, the fault status LED label is located at the back of the removable media access door.
For the model 3220R, this label is located behind the front bezel at the lower-left corner of the chassis.
(2) For the model 3220 only, the four internal fault status LEDs appear as one indicator with the front
door closed. You must open the front door to view a specific LED fault code.
5-23
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
E
A
N
B
M
C
F
G
H
D
L
A
K
I
I
N
J
M
K
B
C
4
3
2
1
D
E
F
DEC01621-2
Figure 5-12. DIGITAL Server 3220/3220R Front View
5-24
Internal View
Figure
Legend
Component
A
Video/Ethernet daughter card
B
Hot swap drive bay cooling fan (model 3220 only)
C
Power supply
D
Removable media drive bays
E
Hot swap drive bay
F
Main logic board cooling fan
G
Speaker
H
Main logic board
I
Processor and memory module with retainer
5-25
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Model 3220
Side View
C
D
B
E
A
F
G
A
I
I
Model 3220R
Top View
H
C
H
F
D
G
E
Figure 5-13. DIGITAL Server 3220/3220R Internal View
5-26
DEC01675-2
Rear View
Figure
Legend
Component
A
One dedicated ISA expansion slot
B
One shared ISA/PCI expansion slot
C
Five dedicated PCI expansion slots
D
USB ports
E
Serial ports
F
Keyboard and mouse ports
G
Video port
H
10/100Base-T connector (RJ45)
I
SCSI knockouts
J
ac power input plug
K
Voltage selection switch
L
Network activity indicator
M
Network link indicator
N
Parallel port
O
Security hold-down bar (model 3220 only)
P
Cable management arm attachment holes (model 3220R
only)
5-27
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
L
M
N
I
K
P
J
H G F
E
D
C
B A
J
K
I
H
L
G
F
M
E
N
D
C
I
B
A
O
DEC01623-2
Figure 5-14. DIGITAL Server 3220/3220R Rear View
5-28
Main Logic Board Connectors
Figure Legend
Connector
A
Dedicated ISA expansion slot (slot 2)
B
Shared PCI/ISA expansion slots (PCI slot 6; ISA slot 1)
C
PCI expansion slots (slots 1-5)
D
USB ports
E
Two serial ports and one parallel port
F
Mouse and keyboard ports
G
Video/Ethernet daughter card connector
H
OCP Connector (for model 3220R)
I
Fan 2 connector (for model 3220 hotswap drive bay)
J
Power supply connectors
K
Diskette drive connector
L
IDE connector for CD-ROM drive
M(1)
Channel A SCSI connector
N
Channel B SCSI connector
O
Processor and memory module connector
P
RSM connector
Q
Hard disk drive LED connector
R
Speaker connector
S
Fan 1 connector
(1) If a dual processor module is installed, this connector is hidden.
5-29
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
G
H
J
I
K
L
F
M
N
E
D
O
1
P
2
C
3
4
Q
5
R
6
B
A
S
1
2
DEC01624-2
Figure 5-15. Main Logic Board Connectors
5-30
Main Logic Board Components
Figure Legend
Component
A
Real-time clock battery
B
SCSI controller
C
Switch block (SW1)
D
BIOS flash ROM
Main Logic Board Switch Settings
The following table lists the main logic board switch settings and factory-default
settings. Figure A-1 shows the switch locations.
CAUTION: Do not touch any electronic component unless
you are safely grounded. Wear a grounded wrist strap or
touch an exposed metal part of the server chassis. A static
discharge from your fingers can result in permanent
damage to electronic components.
Feature
Function
Setting
Description
BIOS
Protection
Normal
BIOS protection on
SW1-1, off(1)
SW1-1, on
Set this switch to Bios Protection
(ON) to prevent unauthorized personnel
from loading a new server BIOS.
Recovery
mode
Normal
Recovery mode
SW1-2, off(1)
SW1-2, on
If your BIOS upgrade failed, refer to the
README.TXT file that came with the
BIOS upgrade.
Password
clear
Normal(1)
Password clear
SW1-3, off(1)
SW1-3, on
If the customer forgets the password, set
this switch to the Password Clear (ON)
position and then restart your server.
CMOS
clear
Normal(1)
CMOS clear
SW1-4, off(1)
SW1-4, on
This switch is set to Normal (OFF) at the
factory. Setting the switch ON clears all
data in CMOS, such as passwords, date,
and configuration settings. The BIOS will
then use the default configuration.
(1)
Factory default setting
ON = switch up; OFF = switch down
5-31
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
B
D
A
ON
1 2 3 4
OFF
1
SW1
2
3
4
C
5
6
1
2
DEC01624-3
Figure 5-16. Main Logic Board Components
5-32
Processor Module Components
Figure
Legend
Component/Connector
A
Processor 1
B
Processor 2 slot or terminator card
C
Switch for processor clock speed settings
D
Four DIMM sockets
1
2
D
C
B
A
DEC01638-3
Figure 5-17. Processor Module Components
5-33
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Video/Ethernet Daughter Card Connectors and Indicators
Figure
Legend
Connector
A
Video port
B
Network link indicator (green)
C
Network activity indicator (yellow)
D
10/100Base-T connector (RJ45)
D
A
B
C
DEC01625-2
Figure 5-18. Video/Ethernet Daughter Card Connectors
5-34
Processor Module Switch Settings
The following table lists the switch settings of various processor speeds and does not
indicate processor availability. The switches are set correctly for the processor that
came with the server you purchased. You only need to change the processor switch
settings, that is SW1, should you upgrade to another processor. Figure 5-19 shows
the switch locations.
CAUTION: Do not touch any electronic component unless
you are safely grounded. Wear a grounded wrist strap or
touch an exposed metal part of the server chassis. A static
discharge from your fingers can result in permanent
damage to electronic components.
Processor Speed
SW1-1
SW1-2
SW1-3
SW1-4
350 MHz
OFF
OFF
ON
ON
400 MHz
ON
ON
OFF
ON
450 MHz
OFF
ON
OFF
ON
ON = switch down; OFF = switch up
5-35
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
OFF
1
1 2 3 4
ON
SW1
2
DEC01638-2
Figure 5-19. Processor Module Switch Settings
5-36
Installing Additional Memory
The server has at least 64 MB of memory. Adding more memory enables the server
to run larger, more complicated software and run it more quickly. Registered
SDRAM DIMMS are available in 64 MB, 128 MB and 256 MB sizes to expand the
server memory up to 1GB with the 350 MHz processor.
Server memory is installed using the four DIMM sockets located on the processor
module, as shown in Figure 5-21. All four DIMM sockets accept single- or dual-sided
DIMMS.
When adding memory, make sure you reference the memory configuration table and
follow the memory expansion guidelines.
CAUTION: DIMMs must be ordered separately. Only
install DIMMs supported by Digital Equipment
Corporation. DIGITAL does not support server
performance, product warranty, or service calls resulting
from installing non-qualified DIMMs.
Server DIMM Requirements
•
Supported DIMMs: 168-pin registered SDRAM with ECC.
•
DIMMs should have an access time of 10 ns or faster.
•
Supported densities: DIMMs are available in 64 MB, 128 MB, and 256 MB
of ECC protected memory.
•
Maximum memory: 1 GB.
Memory Configuration Guidelines
The memory configuration guidelines for the DIGITAL Server 3220/3220R are as
follows:
•
Each DIMM socket on the processor module accommodates one DIMM.
•
Install DIMMs starting with Bank 0. See Figure 5-20 for Bank locations.
5-37
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
•
DIMM capacities can be mixed.
•
Use only registered SDRAM DIMMs supported by Digital Equipment
Corporation.
Bank 3
Bank 2
Bank 1
Bank 0
DEC01638-6
Figure 5-20. DIMM Socket Locations
5-38
Memory Configurations
The following table lists examples of memory configurations and the mixing of
memory sizes.
Bank 0
Bank 1
Bank 2
Bank 3
Total Memory
64 MB(1)
64 MB
64 MB
64 MB
128 MB
64 MB
64 MB
64 MB
64 MB
64 MB
64 MB
192 MB
64 MB
128 MB
256 MB
128 MB
128 MB
64 MB
192 MB
128 MB
128 MB
256 MB
128 MB
128 MB
64 MB
320 MB
128 MB
128 MB
128 MB
384 MB
128 MB
128 MB
128 MB
64MB
448 MB
128 MB
128 MB
128 MB
128 MB
512 MB
256 MB
256 MB
256 MB
64 MB
320 MB
256 MB
128 MB
384 MB
256 MB
256 MB
512 MB
256 MB
256 MB
64 MB
576 MB
256 MB
256 MB
128 MB
640 MB
256 MB
256 MB
128 MB
256 MB
256 MB
256 MB
256 MB
256 MB
256 MB
64 MB
832 MB
256 MB
256 MB
256 MB
128 MB
896 MB
256 MB
256 MB
256 MB
256 MB
1 GB
64 MB
704 MB
768 MB
(1) Standard 64 MB offering
Table does not list all possible configurations
5-39
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Memory Troubleshooting
The DIGITAL Server’s Power-On Self Test (POST) can detect memory errors when
it boots. The error can be isolated to a single DIMM on the processor module.
The memory error message format is:
<Type of error>:
<Location>
This indicates that an error occurred while reading the memory configuration. The
problem is either the DIMM or the processor module. In both cases, the server halts
when this error occurs.
Where:
<Correctable Error>:
<Jxx xxMB SDRAM DIMM>
If the error is correctable when the server boots, the BIOS displays the following:
Press <F1> to resume
Press the <F1> key to continue booting the server. The memory error is
automatically corrected.
<Uncorrectable Error>:
<Jxx xxMB SDRAM DIMM>
If the error is uncorrectable, the server halts after the memory test.
<Configuration Error>:
<Jxx xxMB SDRAM DIMM>
If an uncorrectable error occurs, the server halts after the memory test and the faulty
DIMM must be replaced immediately.
5-40
Removing and Replacing FRUs (Model 3220)
The following sections describe how to remove and replace field replaceable units
(FRUs) from the DIGITAL Server 3220.
Removing and Replacing the Power Supply
1. Turn off the server.
2. Remove the ac power cord.
3. Unlock and open the front bezel, loosen the thumbscrews, and then remove
the side panel.
4. Disconnect all the wire harness connectors from the main logic board,
storage backplane, and peripheral devices.
5. Remove the retaining screws from the rear of the chassis.
6. Remove the power supply.
7. Replace the power supply by performing the removal steps in reverse order.
5-41
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
DEC01710
Figure 5-21. Removing and Replacing the Power Supply
5-42
Removing and Replacing the Diskette Drive
1. Turn off the server.
2. Remove ac power.
3. Unlock and open the front bezel, loosen the thumbscrews, and then remove
the side panel.
4. Disconnect the power and data cables from the drive.
5. Loosen the drive bracket retaining screw.
6. Slide the drive toward the rear, to disengage the bracket tabs, then away
from the drive bay.
7. Remove the screws securing the bracket to the bottom of the drive and slide
the drive from the bracket.
8. Replace the diskette drive by performing the removal steps in reverse order.
5-43
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
DEC01711-2
Figure 5-22. Removing and Replacing the Diskette Drive
5-44
Removing and Replacing the CD-ROM Drive
1. Turn off the server.
2. Remove ac power.
3. Unlock and open the front bezel, loosen the thumbscrews, and then remove
the side panel.
4. Disconnect the power, data, and (if installed) audio cables from the CD-ROM
drive.
5. Remove the screw from the drive bay.
6. Slide the drive out from front of the drive bay by applying pressure at the rear
of the CD-ROM drive.
7. Remove both the side rails from the removed CD-ROM drive and install
them on the new CD-ROM drive.
8. Set jumpers on the new CD-ROM drive identical to those on the removed
CD-ROM drive.
9. Replace the CD-ROM drive by performing the removal steps in reverse
order.
5-45
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
DEC01711-3
Figure 5-23. Removing and Replacing the CD-ROM Drive
5-46
Removing and Replacing the Drive Bay Cooling Fan
The following procedure can be used to remove the drive bay cooling fan.
1. Turn off the server.
2. Remove ac power.
3. Unlock and open the front bezel, loosen the thumbscrews, and remove the
side panel.
4. Loosen the captive screws and gently extend the storage backplane
assembly to its maintenance position.
5. Disconnect the fan cable from the main logic board.
6. Press the plastic tabs to release the fan from the fan housing.
7. Remove the fan from the fan housing.
8. Replace the fan by performing the removal steps in reverse order.
5-47
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Figure 5-24. Removing and Replacing the Drive Bay Cooling Fan
5-48
Removing and Replacing the Primary Cooling Fan
1. Turn off the server.
2. Remove ac power.
3. Unlock and open the front bezel, loosen the thumbscrews, and then remove
the side panel.
4. Remove the processor module retaining bracket and the processor module.
5. Disconnect the fan and speaker cables from the main logic board.
6. Press the retaining tab and slide the housing toward you to release the
mounting tabs.
7. Remove the housing from the chassis.
8. Press out on the retaining tabs and remove the fan from the housing.
9. Replace the fan by performing the removal steps in reverse order.
5-49
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Figure 5-25. Removing and Replacing the Primary Cooling Fan
5-50
Removing and Replacing the Speaker
1. Turn off the server.
2. Remove ac power.
3. Unlock and open the front bezel, loosen the thumbscrews, and then remove
the side panel.
4. Remove the processor module retaining bracket and the processor module.
5. Disconnect the speaker and fan cables from the main logic board.
6. Press the retaining tab and slide the housing toward you to release the
mounting tabs.
7. Remove the housing from the chassis.
8. Press out on the retaining tabs and remove the speaker from the housing.
9. Replace the speaker by performing the removal steps in reverse order.
5-51
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Figure 5-26. Removing and Replacing the Speaker
5-52
Removing and Replacing the Main Logic Board
1. Turn off the server.
2. Remove ac power.
3. Disconnect all external cables from the I/O expansion modules located at the
rear of server.
4. Unlock and open the front bezel, loosen the thumbscrews, and then remove
the side panel.
5. Loosen captive screws and slide the storage backplane assembly forward to
its maintenance position.
6. Disconnect all cables from the main logic board.
7. Record all ISA and PCI slot assignments before removing the expansion
boards.
8. Remove the expansion boards, processor module, and video/Ethernet
daughter card.
9. Loosen captive screw A securing the main logic board and mounting plate to
the chassis (Figure 5-27).
10. Remove the main logic board and mounting plate from the chassis.
11. Remove screws B and C from the MLB (Figure 5-27).
12. Slide the main logic board to the right to release it from the standoffs.
13. Configure switch SW1 on the new main logic board.
5-53
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
14. If the new main logic board does not have a battery/RTC, remove the
battery/RTC from the old main logic board and replace it on the new main
logic board.
Refer to the section “Replacing the Real Time Clock (RTC) Battery” at the end of this
chapter for more information.
15. Align the main logic board over the seven standoffs and then slide it to the
left on the mounting plate.
16. Install and tighten screws B and C removed in step 11.
17. Install the main logic board and mounting plate and tighten captive screw A.
18. Using the side panel label as a reference, reconnect all cables to the main
logic board.
19. Gently slide the storage backplane assembly back into its original position,
and tighten its captive screws.
20. Using information recorded in step 5, install the expansion boards, processor
module, and video/Ethernet daughter card in their original configuration.
21. Reconnect all external and internal cable connections.
22. Replace the side panel, tighten the thumbscrews, and then close and lock
the front bezel.
23. Turn on the server.
24. Run the BIOS Setup utility to configure the server and restore the system
management information.
5-54
A
1
2
3
4
5
6
1
2
DEC01431-8
Figure 5-27. Removing and Replacing the Main Logic Board
5-55
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Removing and Replacing the Storage Backplane
1. Turn off the server.
2. Remove ac power.
3. Unlock and open the front bezel, loosen the thumbscrews, and then remove
the side panel.
4. Record all cable configuration information.
5. Disconnect all cables and terminators.
6. Before removing hot swap devices, record how they are configured.
7. Remove all devices connected to the storage backplane.
8. Loosen the captive screws and extend the storage backplane assembly to
its maintenance position (Figure 5-28).
9. Depress the locking tab and remove the storage backplane assembly.
10. Remove the screws and the storage backplane from the storage backplane
assembly.
11. Configure switch SW1 on the new storage backplane so its switch settings
are identical to the settings on the storage backplane being replaced.
12. Install the new storage backplane into the storage backplane assembly.
13. Reinstall and tighten the screws securing the storage backplane in the
storage backplane assembly.
14. Install the storage backplane assembly into the chassis and tighten the
captive screws.
15. Using the configuration information recorded in step 6, replace the hot swap
devices.
16. Using the cabling information recorded in step 4, reconnect the cables and
terminators.
17. Replace the side panel, tighten the thumbscrews, and then close and lock
the front bezel.
5-56
Figure 5-28. Removing and Replacing the Storage Backplane
5-57
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Replacing the Operator Control Panel (OCP) Assembly
1. Turn off the server.
2. Remove ac power.
3. Unlock and open the front bezel, loosen the thumbscrews, and remove the
side panel.
4. Disconnect the OCP cable from the main logic board.
5. Press the two retaining tabs on top of the OCP and tilt it forward for removal.
6. Replace the OCP by performing the steps above in reverse.
Figure 5-29. Removing and Replacing the OCP Assembly
5-58
Removing and Replacing FRUs (Model 3220R)
The following sections describe how to remove and replace field replaceable units
(FRUs) from the DIGITAL Server 3220R.
Removing and Replacing the Power Supply
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. Disconnect the power supply cables from the main logic board.
7. Remove the four screws securing the power supply to the chassis.
8. Slide the power supply forward to release it from the chassis.
9. Lift the power supply up and away from the chassis.
10. Replace the power supply by performing the removal steps in reverse order.
5-59
DIGITAL Server 3220/3220R
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DEC01725
Figure 5-30. Removing and Replacing the Power Supply
5-60
Removing and Replacing the Diskette Drive
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. Disconnect the power and data cables from the diskette drive.
7. Remove the screws securing the diskette drive tray (and attached diskette
drive) to the drive bay cage below.
8. Slide the diskette drive tray and diskette drive backwards until they clear the
front bezel opening and then lift them away from the chassis.
9. Remove the four screws which secure the diskette drive to the drive tray.
10. Replace the diskette drive by performing the removal steps in reverse order.
5-61
DIGITAL Server 3220/3220R
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DEC01433-5
Figure 5-31. Removing and Replacing the Diskette Drive
5-62
Removing and Replacing the CD-ROM Drive
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. Disconnect the power and data cables from the CD-ROM.
7. Remove the two screws alongside the diskette drive which secure the CDROM drive to the top of the drive bay.
8. Slide the CD-ROM forward until it clears the drive bay opening and then lift it
away from the chassis.
9. Remove the two screws securing the CD-ROM to the drive tray beneath it.
10. Replace the CD-ROM drive by performing the removal steps in reverse
order.
5-63
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
DEC01490-2
Figure 5-32. Removing and Replacing the CD-ROM Drive
5-64
Removing and Replacing the Cooling Fan
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. Disconnect the cooling fan cable from the main logic board.
7. Remove the four screws securing the cooling fan to the chassis.
8. Remove the cooling fan.
9. Replace the cooling fan by performing the removal steps in reverse order.
5-65
DIGITAL Server 3220/3220R
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FRU Replacement
DEC01490-3
Figure 5-33. Removing and Replacing the Drive Bay Cooling Fan
5-66
Removing and Replacing the Speaker
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. Disconnect the speaker cable from the main logic board.
7. Gently pry the speaker away from the top speaker tab and then lift if straight
up from the chassis.
8. Replace the speaker by performing the removal steps in reverse order.
5-67
DIGITAL Server 3220/3220R
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DEC01490-4
Figure 5-34. Removing and Replacing the Speaker
5-68
Removing and Replacing the Main Logic Board
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. Disconnect all cables from the main logic board.
7. Record all ISA and PCI slot assignments before removing the expansion
boards.
8. Remove the expansion boards, processor module, and video/Ethernet
daughter card.
9. Remove the screws securing the main logic board to the chassis (A, Figure
5-35).
10. Slide the main logic board toward the front of the chassis to release it from
the standoffs.
11. Carefully lift the main logic board up and away from the chassis.
12. Configure switch SW1 on the new main logic board.
5-69
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
13. If the new main logic board does not have a battery/RTC, remove the
battery/RTC from the old main logic board and replace it on the new main
logic board.
Refer to the section “Replacing the Real Time Clock (RTC) Battery” at the end of this
chapter for more information.
14. Align the main logic board over the standoffs and then slide it toward the rear
of the chassis.
15. Secure the main logic board to the chassis using the previously removed
screws.
16. Using the side panel label as a reference, reconnect all cables to the main
logic board.
17. Using information recorded in step 7, install the expansion boards, processor
module, and video/Ethernet daughter card to their original configuration.
18. Reconnect all external and internal cable connections.
19. Replace and secure the top cover.
20. Slide the sever into the rack and then secure it using the two previously
removed screws.
21. Replace the front bezel.
22. Turn the server on.
23. Run the BIOS Setup utility to configure the server and restore the system
management information.
5-70
A
1
2
3
4
5
6
1
2
DEC01624-8
Figure 5-35. Removing and Replacing the Main Logic Board
5-71
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Removing and Replacing the Storage Backplane
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. Record all cable configuration information.
7. Disconnect all cables.
8. Remove all hot swap drives connected to the storage backplane.
9. Remove the six screws securing the storage backplane to the chassis.
10. Remove the storage backplane from the chassis.
11. Replace the storage backplane by performing the removal steps in reverse
order.
5-72
DEC01490-5
Figure 5-36. Removing and Replacing the Storage Backplane
5-73
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Removing and Replacing the Operator Control Panel (OCP)
Assembly
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. Disconnect the OCP cable from the main logic board.
7. Press down on the two retaining tabs on top of the OCP and then tilt it
forward to release it from the chassis.
8. Remove the OCP from the chassis.
9. Replace the OCP by performing the steps above in reverse.
5-74
DEC01490-6
Figure 5-37. Removing and Replacing the OCP Assembly
5-75
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Removing and Replacing the Fault Status LED Assembly
1. Turn off the server.
2. Remove the front bezel.
3. Remove the two screws securing the server to the rack and then slide it out.
4. Remove the screw securing the top cover to the server.
5. Remove the top cover.
6. From inside the chassis, disconnect the cable from the fault status LED
assembly.
7. Press on the retaining tabs of the fault status LED assembly and then tilt it
forward to release it from the chassis.
8. Remove the fault status LED assembly from the chassis.
9. Replace the fault status LED assembly by performing the steps above in
reverse.
5-76
DEC01490-7
Figure 5-38. Removing and Replacing the Fault Status LED Assembly
5-77
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
Replacing the Real Time Clock (RTC) Battery
The server’s battery runs the server clock and retains any setup information when it
is turned off. If the server ever fails to retain the correct date, time, or configuration
settings when it is turned on, you need to replace the server’s RTC battery. Also,
make sure you replace the battery with either a DIGITAL part number 12-41474-05,
Toshiba (P/N CR2032), or equivalent 3 V dc Lithium battery.
WARNING: There is a danger of battery explosion if a lithium
battery is incorrectly replaced. To prevent damage to the
server, be sure the + side faces up when installing a new
battery.
Depending on the locality, the server’s battery might be
considered hazardous waste. Make sure you follow any state
or local statute to properly dispose of the old battery.
To replace the battery/RTC, perform the following:
1. If you have not already done so, record server configuration settings using
the BIOS Setup utility.
2. Turn off the server.
3. Disconnect external devices (if any), ac power, and monitor power.
4. For the DIGITAL Server 3220 only, unlock and open the front bezel, loosen
the two thumbscrews, and then remove the side panel.
5. For the DIGITAL Server 3220R only:
a. Remove the front bezel.
b. Disconnect all cables from the rear of the server.
c.
Disconnect the cable management arm.
d. Remove the two screws securing the server to the rack and then
slide it out.
e. Remove the top cover.
5-78
6. Lift the retaining clip slightly and push on the battery from the side to slide it
out.
7. Install the new battery/RTC. When installing the new battery, make sure the
“+” side faces up.
8. For the DIGITAL Server 3220 only, replace the side panel and then close
and lock the front bezel.
9. For the DIGITAL Server 3220R only:
a. Replace the top cover.
b. Slide the server into the rack and then secure it using the two
previously removed screws.
c.
Connect the cable management arm.
d. Replace the front bezel.
e. Connect any previously removed cables to the rear of the server.
10. Restore power, reboot and then run the BIOS Setup utility to configure the
server.
5-79
DIGITAL Server 3220/3220R
FRU Replacement
FRU Replacement
1
2
3
4
5
6
1
2
DEC01624-4
Figure 5-39. Replacing the Server Battery/RTC
5-80
DIGITAL Server 3220/3220R
6
Device Mapping
Introduction
6
This appendix provides a series of tables listing map and address information related
to server memory and various main logic board devices (such as keyboard controller
and interrupt controller).
The server memory and address locations are allocated at the factory to operate
within a standard environment. However, due to the number of optional devices
and/or expansion boards that are available, sometimes memory and address
locations need to be changed. For example, some expansion boards require a
specific memory location. If that location is already allocated, a memory conflict
results and the expansion board will not operate as expected. Note that some
memory, I/O and interrupt locations can be changed using the BIOS Setup utility.
CAUTION: Before changing any memory or address
location, refer to the documentation supplied with the
optional device, expansion board, or software application
and make sure adequate information is available. If not,
contact the option or software manufacturer for further
information.
6-1
Device Mapping
Processor Memory Address Map
Address Range
Function
Size
00000 to 9FFFF
Main memory
640 KB
A0000 to BFFFF
PCI/ISA video buffer memory
128 KB
C0000 to C7FFF
Video memory BIOS
32 KB
C8000 to DFFFF
PCI/ISA expansion board BIOS
and buffer memory
96 KB
E0000 to EFFFF
ISA adapter RAM
64 KB
F0000 to FFFFF
System BIOS memory
64 KB
I/O Address Map
6-2
Range
(hexadecimal)
Function
060, 064
Keyboard/mouse controller
0F0 to 0FF
Math co-processor
1F0 to 1F7
IDE controller (if enabled)
278 to 27F
LPT2 (if enabled)
2E8
COM4 (if enabled)
2F8
COM2 (if enabled)
378 to 37F
LPT1 (if enabled)
3BC to 3BE
LPT3 (if enabled)
3E8
COM3 (if enabled)
3F0 to 3F7
Diskette controller (if enabled)
3F8
COM1 (if enabled)
Server Interrupt Levels
Interrupt Number
Interrupt Source
IRQ1
Keyboard controller
IRQ3
COM2, COM4 (if enabled)
IRQ4
COM1, COM3 (if enabled)
IRQ6
Diskette controller (if enabled)
IRQ7
LPT1, LPT2, LPT3 (if enabled)
IRQ10
COM2, COM4 (if enabled)
IRQ11
COM1, COM3 (if enabled)
IRQ12
Mouse interrupt
IRQ13
Math co-processor
PCI Configuration Space Address Map
PCI Bus No.
Device No.
(Address No.)
Device
0
00h (AD11)
Host bridge (PAC)
0
07h (AD18)
IDE controller
0
0Dh (AD24)
PCI slot 1
0
0Eh (AD25)
PCI slot 2
0
0Fh (AD26)
Ethernet controller
0
11h (AD28)
Secondary bridge (PPB)
0
12h (AD29)
PCI VGA controller
1
08h (SAD24)
PCI slot 3
1
09h (SAD25)
PCI slot 4
1
0Ah (SAD26)
PCI slot 5
1
0Dh (SAD27)
PCI slot 6
1
13h (SAD30)
SCSI controller (Symbois 896)
6-3
DIGITAL Server 3220/3220R
Device Mapping
DIGITAL Server 3220/3220R
7
Upgrade Procedure
7
This chapter describes the procedure to upgrade a DIGITAL Server 3200/3200R
to a DIGITAL Server 3220/3220R (350 MHz model) or a 3225/3225R (400 MHz
model). The table below compares model 3200 series servers with the upgrade
model 3220/3220R series servers. This chapter also provides general guidelines
to consider before upgrading the server. Refer to Appendix B for the options
supported on these upgraded servers.
7-1
Upgrade Procedure
Comparison Chart - Models 3200/3200R and Models
3220/3220R
Feature
DIGITAL Server 3200/3200R
DIGITAL Server 3220/3220R
Processor
Pentium II - 266 MHz and 300 MHz
(512 KB L2 cache)
Pentium II - 350MHz (models
3220/3220R) and 400 MHz (models
3225/3225R), 512 KB L2 cache
Memory
ECC/EDO DIMMs 512MB maximum
Registered PC100 SDRAM DIMMs
1GB maximum
Graphics
On-board Integrated PCI S3 Trio
SVGA
Integrated PCI S3 Trio 64 V2/ GX
SVGA (dedicated PCI slot)
Networking
DIGITAL 21143 Controller
DIGITAL 21143-TD Controller
SCSI Interface
PCI Ultra-wide Adaptec 7880
controller, single channel
PCI Ultra-wide Symbios 896
controller, dual channel. Support for
Ultra2 devices on external channel.
RAID controller
Mylex DAC960
Mylex DAC960
CD-ROM drive
SCSI
IDE 32X ATAPI CD-ROM
Tape drive (optional)
SCSI
SCSI Adapter card
continued
7-2
Feature
DIGITAL Server 5200
DIGITAL Server 5220 Upgrade
Slots
2 PCI, 1 PCI/EISA, 4 EISA
5 PCI, 1 PCI/ISA, 1 ISA
USB ports
No
Yes (2)
DIGITAL RSM Support (EISA
card)
Yes
Not available
Windows NT Server
V4.x
V4.x/5.x
Novell NetWare
V3.x/4.x
V4.x only
IBM OS/2 Warp
V3.x
V4.0
SCO UNIX Open Server
V3.2.x
V5.0.4, 5.0.4c, 5.0.5
Banyan VINES
-
V7.0
SCO UNIXWARE
V3.x
V2.1.2, 7.0
Certified Operating Systems
Upgrade Procedure
The following section describes the procedure that should be followed to install the
upgrade.
1. Before the scheduled upgrade, ensure that the customer has backed up the system
and recorded all configuration information.
2. Check the voltage selection switch and plug in the power cord.
CAUTION: Make sure the voltage selection switch on the
back of the new server is set to match the power source
before plugging in the power cord, or you may damage the
server.
3. Install any additional processor. (Refer to Chapter 5, FRU Replacement.)
4. Install memory. The DIGITAL Server 3220/3220R requires at least 64 MB and can
accommodate up to 1 GB of Registered SDRAM memory. NOTE: You cannot
use ECC/EDO DIMMs installed in a DIGITAL Server 3200/3200R.
5. Install any expansion boards. The DIGITAL Server 3220 has PCI and ISA slots only;
EISA cards are not supported.
7-3
DIGITAL Server 3220/3220R
Upgrade Procedure
Upgrade Procedure
6. Move or install disk drives. The DIGITAL Server 3220 has an integrated Symbios SCSI
controller.
CAUTION: For the various operating systems, refer to the
instructions that follow. Also before installing the operating
system, check for O/S specific instructions in the README
files on the Quick Launch CD-ROM, or the system may hang.
A. SCO UNIX Open Server, Banyan VINES, and SCO UNIXWARE:
Ensure that there is a good backup of your original system.
Perform a fresh O/S install on the new system and restore data
from the backup tape.
B. Windows NT: Before moving disk drives to the new system, load
the Symbios SCSI driver on the hard drive. Move the drives and
boot the new system. Once operational, disable the Adaptec driver.
C. Novell NetWare 4.11: Move the drives and boot the new system to
DOS. Run Install and load the Symbios SCSI driver. Remove the
Adaptec driver and restart the system.
D. IBM OS/2 Warp: Operating System versions are not supported
across these platforms, so a tape backup of the old system is
required. Install the new O/S on the new system and restore from
tape the needed data.
7. Install models 3220R/3225R into a rack.
8. Power on the system and run AMI diagnostics to verify the hardware upgrade.
NOTE: The hardware upgrade is complete.
9. After the hardware installation is completed, the customer may install the software
on the new system.
10. Refer to the operating system manuals, the Installation Guide (ER-B4BWW-IM), or the
web page (http://www.windows.digital.com) for driver and operating system installation.
7-4
11. At this time, the customer should call their software service provider to update their
license with the new system serial number. If desired, the customer can continue to
use the old system; in which case, the customer will need to buy a new software license
for the new system
Troubleshooting Guidelines
If the server does not boot properly after installing upgrade, check the following items:
•
Check all the configuration information that the customer recorded from the
previous system.
•
Verify that all cables are seated properly.
•
Verify that all cards, boards, and modules are seated properly.
•
Check the processor speed settings.
•
Use the Troubleshooting information in Chapter 4 to identify the problem.
•
Create and run diagnostic diskettes by using the Quick Launch CD-ROM. AMI
Diagnostic software contains an advanced set of diagnostic utilities for identifying
and correcting problems when upgrading the server.
7-5
DIGITAL Server 3220/3220R
Upgrade Procedure
DIGITAL Server 3220/3220R
8
Block Diagram
Main Logic Board
A
This appendix describes the DIGITAL Server 3220/3220R Main Logic Board (MLB)
block diagram, shown in Figure A-1. The MLB integrates the Dual Pentium II
processors with both ISA and PCI system peripheral devices. The MLB provides the
following functions:
•
Connector for a dual Pentium II CPU/Memory module with 350 MHz or 400 MHz
processors, the BX chipset, and registered SDRAM DIMMs up to 1GB.
•
BIOS ROM
•
System I/O for PC-compatible serial (2), parallel, keyboard, USB (2), and serial mouse
ports
•
Diskette drive connector
•
IDE connector to the IDE CD-ROM
•
SCSI Interface: Channel A with wide Ultra SCSI connection to the “hot-swap” storage
backplane; Channel B with Ultra2 SCSI capability for an optional external expansion
box
•
Six PCI expansion slots, including one shared with an ISA expansion slot
•
Two ISA expansion slots, including one shared with a PCI slot
•
A proprietary slot for the combination Video/Ethernet controller
•
System management to monitor fans, voltages, and temperatures.
The sections that follow provide a brief overview of the MLB block diagram.
A-1
Block Diagram
Figure A-1. Main Logic Board Block Diagram
A-2
CPU/Memory Connector
The CPU/Memory connector is a 242-pin connector for the CPU/Memory board to
provide address/data and control line access to the Primary PCI bus. Through this
connector, the CPU also has access to the Input/Output Advanced Programmable
2
Interrupt Controllers on the APIC bus. In addition, the I C bus interfaces the CPU to
the 8031 system management subsystem, which monitors fan failures, voltages, and
temperatures.
PCI ISA IDE Xcelerator (PIIX4)
The PCI ISA IDE Xcelerator serves as the bridge from the Primary PCI bus to the
ISA bus. Control and data/address lines from the Primary PCI bus convert to control,
data, and address lines on the ISA bus and vice versa.
The PIIX4 provides a Fast IDE interface for IDE devices, such as the CD-ROM. This
chip also provides the PCI/ISA master/slave interface. It has an 8 X 32 bit buffer for
bus master IDE PCI burst transfers at rates up to 22 Mbytes per second. It contains
two 8237 DMA controllers for fast type F DMA and compatible DMA transfers.
The PIIX4 is also the controller for the Universal Serial Bus (USB). It is a host/sub
controller that moves data between the main system memory and devices on the
serial bus.
It also provides a system timer/counter, programmable clock, refresh request,
interrupt controller, X-bus peripheral support, PCI system error reporting, and system
power management for hardware and software events.
BIOS ROM
The BIOS ROM stores the system BIOS in 512KB of flash memory. The flash
memory allows the BIOS to be upgraded from a diskette or a CD-ROM, such as
Quick Launch.
A-3
DIGITAL Server 3220/3220R
Block Diagram
Block Diagram
System I/O
The System I/O controls the system input and output functions for the serial
interface, the parallel interface, the diskette controller, the keyboard, and the mouse.
Ultra I/O Controller
The system input and output functions are controlled by the Ultra I/O controller, SMC
37C935APM. This controller supports two serial UARTs, one parallel port, and the
diskette controller. It provides a buffer for the serial ports and EPP/ECP modes for
the parallel port. It also provides the keyboard/mouse ports and the real time clock
(RTC).
Serial Interface
The Serial interface ports (COM1 and COM2) are implemented on the main logic
board and are accessible through the rear panel 9-pin D-subminiature connectors.
These connectors are functionally compatible with RS-232C standards. The table
below lists the serial interface pin assignments.
Serial Interface Pin Assignments
A-4
Pin Number
Function
1
Carrier Detect
2
Receive Data
3
Transmit Data
4
Data Terminal Ready
5
Signal Ground
6
Data Set Ready
7
Request to Send
8
Clear to Send
9
Ring Indicator
Parallel Interface
The parallel interface is implemented on the main logic board and is accessible
through the rear panel 25-pin f D-sub connector. This LPT port is an AT and
Centronics compatible bi-directional parallel port. The user can select the printer port
to be set to either a PS/2 type bi-directional parallel port compatible mode or
extended parallel port (EPP/ECP) bi-directional mode. The table below lists the
parallel interface pin assignments. L denotes low true logic.
Parallel Interface Pin Assignments
Pin Number
Function
1
Strobe L
2
Data Bit 0
3
Data Bit 1
4
Data Bit 2
5
Data Bit 3
6
Data Bit 4
7
Data Bit 5
8
Data Bit 6
9
Data Bit 7
10
Acknowledge L
11
Busy L
12
Paper End
13
Select
14
Auto Feed L
15
Error L
16
Initialize L
17
Select In L
18-25
Ground
A-5
DIGITAL Server 3220/3220R
Block Diagram
Block Diagram
Diskette Controller
The SMC 37C935APM has an integrated diskette controller capable of supporting
two diskette drives interfacing to the main logic board through a daisy-chained ribbon
cable. Data transfer rates for a 3.5 inch diskette drive include 720 KB, 1.44 MB, and
2.88 MB. Data transfer rates for a 5.25 inch diskette drive include 360 KB and 1.2
MB.
Keyboard/Mouse Controller
The SMC 37C935APM also has an integrated keyboard/mouse controller
programmed to be IBM PC/AT compatible. The controller can drive DECpc
supported keyboards and a PS/2-type mouse. The keyboard and mouse ports are
both 6-pin mini-DIN, PS/2 type connectors. The table below lists both the keyboard
interface pin assignments and the mouse interface pin assignments.
A-6
Keyboard/Mouse Connector Pin Assignments
Pin Number
Function
1
Data
2
Reserved
3
Ground
4
+5V dc
5
Clock
6
Reserved
SCSI Interface
The main logic board includes the PCI SCSI interface through a SYMBIOS
SYSC896 controller. This is a dual channel, wide Ultra2 (80 MB/s) controller that
allows increased internal SCSI connectivity and increased cable length with low
voltage differential (LVD) signaling for external SCSI devices. The chip has a local
memory bus for storage of the BIOS ROM in flash memory. The chip allows either
single-ended or LVD transfers and supports external high-voltage differential
transceivers.
A-7
DIGITAL Server 3220/3220R
Block Diagram
Block Diagram
SCSI Controller
The PCI SCSI controller (SYMC896) interfaces to the Secondary PCI bus to provide
support for the SCSI connectors on the main logic board. The SCSI controller
supports internal Ultra wide SCSI single-ended transactions and external Ultra2 SCSI
transactions.
SCSI Connectors
SCSI connector Channel A interfaces to the “hot-swap” drives and an optional tape
drive. SCSI connector Channel B provides an external connection to the system box
and can accommodate Ultra2 (LVD) devices in an expansion box. Both connectors
have termination on the MLB.
IDE Interface
The main logic board includes the standard IDE interface, connecting to a bootable
32X speed CD-ROM. The PCI IDE interface is controlled by the PCI ISA IDE
Xcelerator (PIIX4).
Display Interface
Super Video Graphics Array
The Super Video Graphic Array (SVGA) Trio64 V2 family video controller, provided
on the combo Video/Ethernet plug-in module. It uses an S3 VGA graphic user
interface (GUI) accelerator and is 100% register-level compatible with the IBM VGA.
The SVGA provides:
•
Advanced architecture using pipelining, multiple FIFO, and a read-ahead cache
•
Hardware acceleration of 2-D graphics
•
Direct connectivity to 32-bit local bus
•
Full hardware and BIOS support for VESA Display Power Management (DPMS)
protocol to provide standby, suspend, and off power-saving features
•
Fast linear addressing by the CPU for up to 2 MBytes of display memory (256K x 32,
100 MHz, 7 ns DRAM)
The table below lists the SVGA connector pin assignments.
A-8
SVGA Connector Pin Assignments
Pin Number
Function
1
Red Video
2
Green Video
3
Blue Video
4
Monitor ID Bit 2 (not used)
5
Ground
6
Red Return (ground)
7
Green Return (ground)
8
Blue Return (ground)
9
+5V supply (optional)
10
Sync Return (ground)
11
Monitor ID Bit 0 (not used)
12
Data from Display
13
Horizontal Sync
14
Vertical Sync (VCLK)
15
DDC2 Clock
A-9
DIGITAL Server 3220/3220R
Block Diagram
Block Diagram
Ethernet Interface
The combo Video/Ethernet plug-in module also provides a PCI Fast Ethernet LAN
controller with a PCI clock speed up to 33MHz. It uses a 21143-Td single-chip
Ethernet controller for the PCI bus. It has a 10Base-T transceiver that supports fullduplex operation on an10/100Mb/s port. It has a powerful on-chip DMA with
intelligent arbitration to prevent underflow or overflow of data, using two large (256
byte) independent receive and transmit FIFO buffers.
Network Interface Pin Assignments
Pin Number
Function
1
Transmitter High
2
Transmitter Low
3
Receiver High
6
Receiver Low
Shield
Ground
Others
No connection
Peripheral Component Interconnect (PCI) Bus
The PCI bus provides three physical address spaces – two concurrent Primary PCI
buses and a Secondary PCI bus, providing enhanced decoding for:
•
32-bit memory
•
32-bit I/O
•
256 byte-per-agent configuration space.
The Primary PCI bus interfaces to PCI slots 1 and 2. The Secondary PCI bus
interfaces to PCI slots 3 through 6. The buses communicate between each other
through a PCI-to-PCI bridge (PPB). The PCI bus supports 8-bit, 16-bit, and 32-bit
data transfers at a bus clock speed of 30 or 33 MHz depending on the CPU speed.
This allows 32-bit data transfers at 120 MB per second.
PCI Bus Expansion
The MLB supports six PCI slots, including a shared PCI/ISA slot. Full bus mastering
is supported on all six PCI slots, allowing any PCI master peer-to-peer access to any
PCI slave.
A-10
PCI-to-PCI Bridge (PPB)
The 31152 chip on the MLB provides the PCI-to-PCI bridge between the Primary PCI
bus and the Secondary PCI bus. It provides concurrent primary and secondary bus
operations to isolate traffic. It implements delayed transactions for all PCI
configuration, I/O, and memory read commands up to three transactions
simultaneously in each direction. It also allows 72 bytes of read data buffering in
each direction. The PPB also provides VGA addressing and palette support for video
graphics. And it has an ISA-awareness mode for legacy option support.
ISA Bus
The ISA bus supports two ISA bus slots, including one shared PCI/ISA slot. ISA bus
mastering is supported on both ISA slots. The ISA bus operates at 8.33 MHz.
System Management
The 8031 subsystem, shown in Figure A-1, provides system management resources
2
on an inter-integrated circuit bus (I C bus). The 8031 subsystem detects such items
as fan failure, out-of-voltage range, and excessive temperature, include the
temperature of the two processors. A Watchdog timer monitors the dc power and
turns off the system power if needed. The 8031 has an external SRAM, so the
resources can be accessed, detected, or changed by software. A management
software package, such as ServerWORKS Manager, can be used to manage these
system resources.
A-11
DIGITAL Server 3220/3220R
Block Diagram
DIGITAL Server 3220/3220R
9
Supported Options List
B
This appendix describes the options that have been tested and certified on the
DIGITAL Server 3220/3225 models and 3220R/3225R rackmount models. The
table below lists their part number and description.
Supported Options List
Part Number
Description
Memory
FR-SDSMA-AA
64MB (1X16MB) SDRAM DIMM
FR-SDSMA-AB
128MB (1X16MB) SDRAM DIMM
FR-SDSMA-AC
256MB (1X16MB) SDRAM DIMM
7200 RPM SCSI Disk Drives for Model 3220
FR-CGCBA-CA
18 GB Ultra Wide Drive Carrier (white SBB)
FR-DECBA-CA
4GB Ultra-2 Drive Carrier (white SBB)
FR-DFCBA-CA
9GB Ultra-2 Drive Carrier (white SBB)
10,000 RPM SCSI Disk Drives for Model 3220
FR-CECCA-CA
4 GB Ultra Drive Carrier (white SBB)
FR-DFCCA-CA
9 GB Ultra-2 SCSI HDD (white SBB)
7200 RPM SCSI Disk Drives for Model 3220R (rack)
FR-CGCBA-DA
18 GB Ultra Wide Drive Carrier (SCA-2, IBM)
FR-DECBA-DA
4GB Ultra-2 Drive Carrier (Phoenix, SCA-2, LVD)
FR-DFCBA-DA
9GB Ultra-2 Drive Carrier (Phoenix, SCA-2, LVD)
B-1
Supported Options List
Part Number
Description
10,000 RPM SCSI Disk Drives for Model 3220R (rack)
FR-CECCA-DA
4 GB Ultra Drive Carrier (Seagate, SCA-2)
FR-DFCCA-DA
9 GB Ultra-2 SCSI HDD (SCA-2)
Diskette Drive
FR-PCXRJ-AD
3.5" 1.44MB Diskette Drive
Tape Drives
FR-PCXAT-AJ
Sony 7000 4/8 GB DAT (SCSI)
FR-PCXAT-EA
AIT Sony 25/50 GB 5.25”
FR-PCXAT-AK
DAT Sony 12/24 GB 5.25”
IDE CD-ROM
FR-PCXRN-AQ
32X Atapi Toshiba
SCSI Host Adapters
FR-PCTAZ-DF
1 Channel 2940UW
FR-PCTAZ-FB
1 Channel 2944 Differential SCSI controller
FR-PCTAZ-EC
2-Channel 3940 Adaptec
FR-PCTAR-UB
Battery Backup – Mylex
FR-PCTAR-GA
1 Channel Raid – Mylex PD
FR-PCTAR-GB
2 Channel Raid – Mylex PD
FR-PCTAR-GC
3 Channel Raid – Mylex PD
RAID Controllers
B-2
Part Number
Description
Video Cards
FR-PCXAG-BG
Matrox Millennium II (4 Mb)
FR-PCCAM-CC
Matrox Millennium II (4 Mb upgrade)
Storage Expansion
FR-BA356-PA
Storage Expansion Cabinet with Ultra support (pedestal)
FR-BA356-PD
Storage Expansion Cabinet with Ultra support (rack)
FR-BN37A-02
2 Meter VHDCI external cable for RAID
FR-BN38C-02
2 Meter 68HD to VHDCI cable from SCSI to BA356
FR-BN37A-05
5 Meter VHDCI external cable for RAID
FR-BN38C-05
5 Meter 68HD to VHDCI cable from SCSI to BA356
FR-BA35X-HK
BA356 UW 190 Watt 2nd power supply (rack)
Cabling
FR-PCXAR-WG
Internal SCSI cable, 580mm, SCSI-3, 68-pin HD IDC to 68pin HD panel mount (Suggested use - to extended storage
backplane channels externally)
FR-PCXAR-WJ
External SCSI 68-pin fault bus supported terminator
(Suggested use - with RAID using SSB’s)
Modems
FR-PCXFA-AA
56KB US/Can Modem, Internal
FR-PCXFA-AB
56KBS Modem, External
B-3
DIGITAL Server 3220/3220R
Supported Options List
Supported Options List
Part Number
Description
Network Adapters
FR-DE500-BA
Digital PCI Fast Ethernet 10/100
FR-PCXTN-AD
IBM PCI Token Ring NIC
FR-PCXDN-BC
SMC Epic 10/100 PCI Fast Ethernet NIC
FR-DE450-CA
DIGITAL PCI 10mb Ethernet
FDDI
FR-DEFPA-AB
FDDI PCI- MM SAS
FR-DEFPA-DB
FDDI PCI- MM DAS
FR-DEFPA-UB
FDDI PCI- UTP SAS
NT Cluster / External Storage for Model 3220
FR-CK310-RF
RAID 310 Windows NT Cluster Kit
FR-CK356-UP
BA356 UW Windows NT Cluster Kit, Pedestal
FR-CK450-RP
RA450 Windows NT Cluster Kit, Pedestal
FR-CK300-UP
RA3000 Cluster Kit, Pedestal
FR-CK700-UP
RA7000 Windows NT 4.0 Cluster Kit, Pedestal
FR-CK310-RF
RAID 310 Windows NT Cluster Kit
FR-CK356-UR
BA356 UW Windows NT Cluster Kit, Rackmount
FR-CK450-RR
RA450 Windows NT Cluster Kit, Rackmount
FR-CK700-UR
RA7000 Windows NT 4.0 Cluster Kit, Rackmount
NT Cluster Rackmount Storage for Model 3220R
B-4
Part Number
Description
External Storage
FR-SWXRA-Z1
DS-SWXRA-W0
DS-SWXRA-W4
DS-SWXRA-GA
DS-SWXRA-GC
DS-SWXRA-HA
DS-SWXRA-HC
RAID Array 310 Subsystem
(legacy white box, blue drives supported)
RAID Array 450 Subsystem, office enclosure for pedestal
model (blue box, blue drives)
RAID Array 450 Subsystem, rackmount enclosure (blue
box, blue drives)
RAID Array 3000 Subsystem, one HSZ22 controller,
pedestal, 120V
RAID Array 3000 Subsystem, one HSZ22 controller,
pedestal, 230V
RAID Array 7000 with dual HSZ70 controllers
(blue box, blue drives)
RAID Array 7000 with single HSZ70 controller
(blue box, blue drives)
Other
FR-PCXLN-BB
Mouse 2 button
FR-PCXLA-KA
Windows 95 Keyboard (Frost White) (pedestal)
FR-PVSRA-EM
Rackmount Keyboard (Cherry)
B-5
DIGITAL Server 3220/3220R
Supported Options List
Service Notes
DIGITAL Server 3220/3220R
10
C
C-1
Service Notes
C-2
C-3
DIGITAL Server 3220/3220R
Service Notes
Service Notes
C-4