GENERAL
CONSUMER RELATIONS GUIDE FOR THE
SERVICE TECHNICIAN
CR-3
used with Video Tape, Part #4314011. (For both new
and experienced technicians.)
This job aid provides information on preventing consumer relations problems and promoting consumer
satisfaction as it applies to the service technician. It
also provides information on dealing with dissatisfied
and angry consumers.
LIT8178294
$5.00
LIT8178303
$5.00
LIT8178438
$5.00
Guide
Pocket Card
PowerPoint CD
VHS Video Tape
ADJUSTMENT AND REPAIR
PROCEDURES TO MINIMIZE CARBON
MONOXIDE (CO) LEVELS IN GAS
RANGES AND OVENS
G-18
LIT4322259
$5.00
This job aid provides information on preventing consumer relations problems and promoting consumer
satisfaction, as it applies to the call representative. It
also provides information on dealing with dissatisfied
and angry consumers.
Guide
Pocket Card
PowerPoint CD
Covers step-by-step how a multimeter is constructed,
how and why it works and how to read the different
meter scales. Safe use and how to test appliance components for defects are highlighted by using various
functions of the meter and how to select proper ranges.
Job Aid
GAS BASICS - DRYER AND RANGE
BURNERS
G-17
Covers types of fuels, how basic burners work, L.P.
conversions and flame characteristics. Describes the
specific operation and diagnosis of dryer and range
burner assemblies. This program is very effective when
1
Job Aid
BASIC WIRING DIAGRAMS
G-19
This program provides a complete guide to understanding and reading wiring diagrams for all types of
appliances. Tracing active circuits, reading active circuits, pinpointing problem areas and using strip circuits
as a diagnostic tool are all included in the comprehensive Job Aid. (Appropriate for both the experienced
and beginning technician.)
LIT4314787
$5.00
LIT4321353
$5.00
HOW TO USE AND UNDERSTAND A
VOLT-OHM-AMP WATTMETER
G-14
LIT677768 Rev. A
$5.00
Job Aid
This Job Aid provides the information necessary to
properly understand the nature of Carbon Monoxide,
tests for the possibility of excessive levels and adjustment and repair procedures should excessive levels
exist.
CONSUMER RELATIONS GUIDE FOR THE
SERVICE COMPANY CALL
REPRESENTATIVE
CR-4
LIT8178357
$5.00
LIT8178363
$5.00
LIT8178438
$5.00
LIT4314010
$5.00
LIT4314011V
$14.95
Job Aid
Meeting Leader's Guide
ELECTRICAL THEORY & DIAGNOSIS OF
MAJOR APPLIANCES
G-20
This Job Aid/Wookbook will introduce the technician to
the fundamental theory of basic electricity. Exerises
used throughout the workbook help Technicians understand circuits from basic to the more complex
electronic wiring diagrams used in today's appliances.
Electrical terms, Ohm's Law, Wiring Diagram symbols,
etc. are all discussed in this easy to follow and understand manual.
LIT4322536
$5.00
Job Aid
GENERAL
USING TEST EQUIPMENT
G-21
This Job Aid/Workbook will introduce Technicians to
the many tools, meters and testing equipment necessary to work and diagnosis home appliances.
Information included in the manual discusses how to
use each piece of equipment, where equupment can
be purchased (special Whirlpool pricing), and what application the equipment is best suited for.
LIT4322537
$5.00
Job Aid
2
LAUNDRY PRODUCTS
COMMERCIAL LAUNDRY
ADVANTECH™ SOFTWARE MANUAL
CL-8
COMMERCIAL DRYERS (CORE MANUAL)
CL-4
This core job aid covers basic product information and
mechanical drive system service procedures for all
current commercial dryer platforms including 27"and
29" freestanding, as well as commercial stacked pairs.
This program is most effective if used in conjunction
with Video Tape, Part #4314542. (For both new and
experienced technicians.)
LIT4314558
$5.00
LIT4314542V
$14.95
Job Aid
VHS Video Tape
This core job aid covers basic product information and
mechanical drive system service procedures for the
current direct drive commercial washer platform. This
program is most effective if used in conjunction with
Video Tape, Part #4321690. (For both new and experienced technicians.)
VHS Video Tape
This manual is obsolete. Service information for
EMS1000 and EMS2000 have been divided into separate manuals to better serve commercial customers.
For service information on EMS1000, see literature part
number 8178137. For service information on EMS2000,
see literature part number 8178138.
Job Aid
ADVANTECH™ SERVICE MANUAL
CL-7
This job aid covers all details of the ADVANTECH™
line of commercial electronics including theory of operation, service routines, diagnosis, troubleshooting and
component access. Mechanical systems are not part
of this manual. For mechanical system service see job
aid 4321689 for commercial washers and 4314558 for
commercial dryers.
LIT8178077
$5.00
Software Manual
Software CD
PC User's Assembly
This job aid covers all details of the Commercial Resource Saver including theory of operation, service
routines, diagnosis, troubleshooting and component
access.
LIT8178129
$5.00
Job Aid
EMS1000 ELECTRONIC CONTROLLED
COMMERCIAL LAUNDRY
CL-10
Job Aid
EMS1000-2000 COMMERCIAL LAUNDRY
SYSTEMS
CL-6
LIT4322251
LIT8524743
$15.00
LIT8524744
$15.00
LIT8524745
$28.00
COMMERCIAL RESOURCE SAVER
CL-9
COMMERCIAL WASHERS
(CORE MANUAL)
CL-5
LIT4321689
$5.00
LIT4321690V
$14.95
This software manual covers all details of the
ADVANTECH™ management software including installation, system requirements, Palm specifications and
operation, audits and reporting. Also included with the
manual is a complete ADVANTECH™ literature cross
reference. Part #8524745 PC User's Assembly contains one 8524743 and one 852477.
Job Aid
3
This job aid covers all details of EMS1000 series of
Commercial Electronic Laundry including theory of
operation, service routines, diagnosis, troubleshooting
and component access. For drive system service see
job aid 4321689 for commercial washers and 4314558
for commercial dryers.
LIT8178137
$5.00
Job Aid
EMS2000 ELECTRONIC CONTROLLED
COMMERCIAL LAUNDRY
CL-11
This job aid covers all details of the EMS2000 Card
reader equipped series of Commercial Electronic Laundry including theory of operation, service routines,
diagnosis, troubleshooting and component access. For
drive system service see job aid 4321689 for Commercial Washers and 4314558 for Commercial Dryers.
LIT8178138
$5.00
Job Aid
LAUNDRY PRODUCTS
DOMESTIC LAUNDRY
APARTMENT MAINTENANCE LAUNDRY
AM-5
This job aid covers maintenance procedures, which
typically are performed by technically qualified building maintenance personnel. How to diagnose, repair
or replace failed parts are explained in the job aid.
LIT4322616
$5.00
Job Aid
COMPACT DIRECT DRIVE WASHER AND
THIN TWIN
L-53
Describes the suspension system, component location, and component access on compact washers and
Thin-Twins using the direct drive washer design. (For
technicians with previous direct drive washer service experience.)
LIT787752
$5.00
Job Aid
DIRECT DRIVE WASHERS
L-55
The objective of this Job Aid is to have the technician
become familiar with how the direct drive washer operates, how to disassemble the washer and how to
diagnose problems. This Job Aid is most effective when
used in conjunction with Video Tape, Part #787929.
LIT787930 Rev. A
$5.00
LIT787929V Rev. A
$14.95
Job Aid
VHS Video Tape
LARGE CAPACITY THIN TWIN LAUNDRY
SYSTEM
L-56
This Job Aid covers installation, operation, service access and technical information highlights for the Large
Capacity Thin Twin Laundry System. This Job Aid is
most effective when used in conjunction with Video
Tape, Part #4314125. (For technicians with previous
laundry service experience.)
LIT4314124
$5.00
LIT4314125V
$14.95
DRYER MECHANICAL SYSTEM
L-58
Describes the dryer mechanical system and air movement and includes design, access and service
procedures. This program is most effective when used
in conjunction with Video Tape, Part #4314543.
LIT4314557
$5.00
LIT4314543V
$14.95
Job Aid
VHS Video Tape
22" COMPACT WASHER
L-62
This Job Aid focuses on the newest design of the 22”
Compact Washer and includes a full explanation of the
electronic controls, self-diagnosis and service procedures. This program is most effective when used in
conjunction with the Video Tape, Part #4321880.
LIT4321879
$5.00
LIT4321880V
$14.95
Job Aid
VHS Video Tape
27" ELECTRIC & GAS DRYERS
L-63
This Job Aid provides specific information on the installation, service and repair of Whirlpool 27" dryers.
Included is the most recent information on design, features, troubleshooting, service and repair procedures.
(For both new and experienced technicians.)
LIT4322260
$5.00
Job Aid
ACCUWASH, AUTOMATIC
TEMPERATURE CONTROL SYSTEM
L-64
The objective of this Job Aid is to familiarize the technician with the automatic water temperature control
system featured on selected Whirlpool model washer.
Included is theory of operation, unique components and
diagnostics of the Accuwash System.
LIT4322334
$5.00
Job Aid
VHS Video Tape
4
Job Aid
LAUNDRY PRODUCTS
LAUNDRY (continued)
DUET GAS AND ELECTRIC DRYERS
L-69
RESOURCE SAVER SPRAY RINSE
SYSTEM
L-65
This job aid provides specific information on the new
features and design elements of Direct Drive washers
with the Spray Rinse System. The job aid will provide
the Technician with the most recent information on design, features, troubleshooting, service and repair
procedures.
LIT4322534
$5.00
Job Aid
ELECTRONIC AUTOMATIC WASHER WITH
CATALYST CLEANING ACTION
L-66
This Job Aid has been compiled to provide specific information on the features, troubleshooting, service and
repair procedures for electronic controlled washers with
Catalyst Cleaning Action. For additional information on
the basic washer design and function, refer to Job Aid
#787930. For additional information on the Automatic
Temperature Control feature, refer to Job Aid #4322334.
LIT4322673
$5.00
Job Aid
Job Aid
PERSONAL VALET CLOTHES VITALIZING
SYSTEM
L-70
This job aid provides specific information on the installation, operation and service of the Personal Valet
Clothes Vitalizing System. Included are loading procedures, diagnostic procedures and wiring diagrams.
LIT8178153
$5.00
Job Aid
SINKSPA JETTED SINK
L-71
This job aid provides specific information on the installation, operation and service of the SinkSpa Jetted Sink.
Job Aid
DRYAIRE DRYING CABINET
L-72
This Job Aid provides the technician specific information on the theory of operation, component access and
diagnosis of electronic controlled washers with Calypso
Wash Motion.
Job Aid
This job aid provides specific information on the installation, operation and service of the DryAire Drying
Cabinet.
LIT8178202
$5.00
Job Aid
IMPRESS IRONING STATION
L-73
DUET FRONT-LOADING AUTOMATIC
WASHER
L-68
This Job Aid provides the technician with information
and procedures to properly install and service the Horizontal Axis washer. The Job Aid contains information
on the disassembly and diagnostic functions of the
washer. It also provides information on the optional
pedestal.
LIT8178076
$5.00
LIT8178071
$5.00
LIT8178201
$5.00
ELECTRONIC CONTROL WASHER WITH
CALYPSO WASH MOTION
L-67
LIT8178010
$5.00
This Job Aid provides the technician with information
and procedures to properly install and service both gas
and electric dryers that match the Horizontal Axis
washer. It also provides information on the optional
pedestal.
Job Aid
5
This job aid provides specific information on the installation, operation and service of the ImPress Ironing
Station.
LIT8178203
$5.00
Job Aid
LAUNDRY PRODUCTS
22" COMPACT WASHER
L-74
This job aid provides specific information on the installation, operation and service of the 22" Compact
Washer.
LIT8178436
$5.00
Job Aid
KITCHENAID FRONT LOADING
AUTOMATIC WASHER (ENSEMBLE)
KAL-4
This job aid provides specific information on the installation, operation and service of the KitchenAid Gas and
Electric Dryers that match the Ensemble washer. Included are diagnostic procedures and wiring diagrams
as well as information on the optional pedestal.
LIT4317252
$5.00
Job Aid
KITCHENAID GAS AND ELECTRIC
DRYERS (ENSEMBLE)
KAL-5
This job aid provides specific information on the installation, operation and service of the KitchenAid Gas and
Electric Dryers that match the Ensemble washer. Included are diagnostic procedures and wiring diagrams
as well as information on the optional pedestal.
LIT4317356
$5.00
Job Aid
6
KITCHEN PRODUCTS
DISHWASHERS
The workbook contains parts identification and diagnostic exercises and an illustrated repair procedure.
Above material most effective when used with actual
Power Clean Filter Modules and corresponding Video
Tape, Part #4322456.
APARTMENT MAINTENANCE SERVICING
UNDERCOUNTER DISHWASHERS
AM-1
Covers maintenance procedures which typically are
performed by technically qualified building maintenance
personnel. How to diagnose, repair or replace water fill
valve, pump and motor assembly, timer, etc.
LIT4322455
$5.00
LIT4322456V
$14.95
LIT787382
$5.00
LIT4322170V
$14.95
NEW GENERATION DISHWASHER
KD-8
Job Aid
VHS Video Tape
KITCHENAID KUD-24 DISHWASHERS
KAD-6
This program discusses the new design features of the
KUD-24 dishwasher series and provides component
access procedures and diagnostic tests for the electronic control board and various co mponents.
LIT4317196 Rev. A
$5.00
Job Aid
Job Aid
VHS Video Tape
The objective of this Job Aid is to have the technician
become familiar with how the New Generation Dishwasher operates, how to access components and
disassemble the dishwasher, and how to diagnose
problems. The above material is most effective when
used with corresponding Video Tape, Part #4314227.
LIT4314226
$5.00
LIT4314227V
$14.95
Job Aid
VHS Video Tape
KUD01 STAINLESS STEEL DISHWASHER
KAD-7
NEW GENERATION DISHWASHER —
POWER CLEAN MODEL
KD-9
This Job Aid provides specific information on the installation, operation, diagnosis and repair of the
KitchenAid Tall Tub Dishwasher. This Job Aid is most
effective when used with the video tape, KUD01 Stainless Steel Dishwashers, part #4317287V.
This Job Aid focuses on Whirlpool’s latest fully electronic-controlled dishwashers. This program is most
effective when used in conjunction with Video Tape,
Part #4314227.
LIT4317288
$5.00
LIT4317287V
$14.95
Job Aid
VHS Video Tape
BRIVA IN-SINK DISHWASHER
KAD-8
This job aid provides specific information on the installation, operation and service of the KitchenAid In-Sink
dishwasher. Included are diagnostic procedures, wiring diagrams and strip circuits.
LIT4317308
$5.00
LIT4317287V
$14.95
Job Aid
VHS Video Tape
POWER CLEAN FILTER MODULE
KD-5
This program teaches individual part identification, diagnosis, and repair procedures for the Power Clean
Filter Module dishwasher pump and motor assembly.
7
LIT4314410
$5.00
LIT4314227V
$14.95
Job Aid
VHS Video Tape
1998 DISHWASHERS — SERVICING AND
TROUBLESHOOTING
KD-10
This Job Aid covers the complete 1998 dishwashers
model line. It familiarizes the technician with the features of the new dishwashers, including all-electronic
controls, the power clean filter pump and motor assembly and soil sensing system, as well and proper
operation and servicing procedures. Above material is
most effective with the corresponding Video Tape, Part
#4322429.
LIT4322430
$5.00
LIT4322429V
$14.95
Job Aid
VHS Video Tape
KITCHEN PRODUCTS
1998 WHIRLPOOL POWER CLEAN FILTER
DISHWASHERS
KD-11
This Job Aid covers the new 1998 dishwashers with
the Power Clean Filter pump and motor assembly. It
familiarizes the technician with the features of the new
dishwashers, including all-electronic controls, the power
clean filter pump and motor assembly and soil sensing
system, as well and proper operation and servicing
procedures. Above material is most effective with the
corresponding Video Tape, Part #4322460.
LIT4322451L
$5.00
LIT4322460V
$14.95
TRASH COMPACTORS
KUCS181T, KUCC151T
TRASH COMPACTORS
KAC-10
This Job Aid presents the "T" series KitchenAid BuiltIn Compactors. Information on operation, design and
component access procedures is presented.
LIT4316922
$5.00
Job Aid
Job Aid
VHS Video Tape
POINT VOYAGER TALL TUB DISHWASHER
KD-12
COOKING PRODUCTS
This Job Aid provides specific information on the installation, operation, diagnosis and repair of the
Whirlpool Tall Tub Dishwasher.
APARTMENT MAINTENANCE —
SERVICING ELECTRIC RANGES
AM-2
LIT8178022
$5.00
Job Aid
Covers maintenance procedures which typically are
performed by technically qualified building maintenance
personnel. How to check clock timers, surface elements,
bake and broil elements, etc.
LIT4322213
$5.00
ADDITIONAL VIDEO TAPES
INSTALLING THE KITCHENAID
DISHWASHER
LIT4317023V
$14.95
VHS Video Tape
This Job Aid provides specific information on troubleshooting and repair procedures for Roper ranges built
before 1990.
LIT4348617
$5.00
Job Aid
VHS Video Tape
STAINLESS STEEL DISHWASHER
KUD01
LIT4317287V
$14.95
ROPER ELECTRONIC RANGE CONTROLS
BUILT-IN OVENS PRODUCED AFTER 1995
(–0 THROUGH –5 MODELS)
KAC-19
DISHWASHER
KD-21
LIT4177387V
$14.95
Job Aid
VHS Video Tape
This Job Aid provides specific information on installation, service and repair, including the most recent
information on design, features, troubleshooting,
service and repair procedures. (For the experienced
technician.)
LIT4322092
$5.00
8
Job Aid
KITCHEN PRODUCTS
36" GLASS SEALED-BURNER GAS
COOKTOP - MODEL KGCT366E
KAC-20
KITCHENAID PROFESSIONAL SERIES
GAS COOKTOP
KAC-27
This Job Aid provides specific information on installation, service and repair, including the most recent
information on design, features, troubleshooting, service and repair procedures. (For the experienced
technician.)
This Job Aid introduces the technician to the new “Professional series” cooking products (gas cooktop). These
‘Pro Series” products are different in design and component accessibility then conventional KitchenAid
cooktops. This Job Aid covers installation, component
access and troubleshooting tips.
LIT4317225
$5.00
Job Aid
LIT4317318
$5.00
KITCHENAID FAILURE CODES & WIRING
DIAGRAMS
KAC-22
This Job Aid is a complete listing of KitchenAid Failure
Codes and Wiring Diagrams for Freestanding and SlideIn Ranges and Built-In Ovens built between 1992 and
1999. It contains useful part numbers for Tech Sheets,
and Touch Panel Controls and other helpful information to assist the technician.
LIT4317266
$5.00
Job Aid
KITCHENAID ELECTRONIC TOUCH
CONTROL CERAMIC COOKTOP
KAC-23
LIT4322555
$5.00
Job Aid
This Job Aid provides the technician with information
about the 24, 27 and 30 inch Single Built-In ovens. The
design of this oven was changed in 1996 and the new
design started with the –6 version. The Job Aid discuses product operation and access for service. Error
Codes, Strip circuits and Logic Charts provide valuable information during troubleshooting.
Job Aid
KITCHENAID PROFESSIONAL SERIES
DUAL FUEL RANGE
KAC29
This Job Aid introduces the technician to the new “Professional series” cooking products (dual fuel rangeelectric oven and gas cooktop). These ‘Pro Series” products are different in design and component accessibility
then conventional KitchenAid cooktops and ovens. This
Job Aid covers installation, component access and
troubleshooting tips.
LIT4317282
$5.00
KITCHENAID BUILT-IN DOUBLE OVENS
(–6 THROUGH –12 MODELS)
BUILT AFTER 1996
KAC-26
Job Aid
KITCHENAID PROFESSIONAL SERIES
ISLAND AND CANOPY RANGE HOODS
KAC-30
This Job Aid provides the technician with information
about the 24, 27 and 30 inch Double Built-In ovens.
The design of this oven was changed in 1996 and the
new design started with the –6 version. The Job Aid
discuses product operation and access for service.
Error Codes, Strip circuits and Logic Charts provide
valuable information during troubleshooting.
LIT4317327
$5.00
KITCHENAID SINGLE BUILT-IN OVEN
(–6 THROUGH –12 MODELS)
BUILT AFTER 1996
KAC-28
LIT 4317323
$5.00
This Job Aid provides the technician with information
on the installation and service of the KitchenAid Electronic Cooktop. Newly introduced in 1999, this cooktop
features a smooth ceramic glass top and eliminates
the use of traditional infinite switches. It is a Job Aid
and Service Manual that can be used in conjunction
with the Use And Care Guide, Installation Instructions
and Tech Sheet to provide up to date service information.
Job Aid
Job Aid
9
This Job Aid introduces technicians to the newly designed 36 and 48 inch range hoods. These hoods are
heavy duty versions that complement the rest of the
“Professional Series” products. Installation, component
access and troubleshooting tips are discussed.
LIT4317332
$5.00
Job Aid
KITCHEN PRODUCTS
KITCHENAID PROFESSIONAL SERIES
GAS COOKTOP WITH GRILLE
KAC-31
This Job Aid introduces the technician to the new “Professional series” cooking products (gas cooktop with
grille). These ‘Pro Series” products are different in design and component accessibility then conventional
KitchenAid cooktops. This Job Aid covers installation,
component access and troubleshooting tips.
LIT4317289
$5.00
Job Aid
KITCHENAID OUTDOOR GAS GRILL
KAC-32
This job aid provides information on the operation and
service of the Outdoor Gas Cooking Grill. Product
Specifications, Installation Instructions, Gas Conversion and Component access are discussed in detail.
LIT4317333
$5.00
Job Aid
KITCHENAID OUTDOOR BAR CART
KAC-33
This job aid provides information on product operation,
component access and general Technician Tips. It also
introduces the Outdoor serving cart.
LIT4317344
$5.00
Job Aid
KITCHENAID SELF-CLEANING SLIDE-IN
ELECTRIC RANGE (KECS300H,
KECS307H, KESH307H)
KAC-34
This job aid provides information about the installation,
operation service and Testing of components use in
the Electric Slide-In Range. Error Codes and Wiring
Diagrams are included.
LIT4317335
$5.00
Job Aid
KITCHENAID SELF-CLEANING SLIDE-IN
ELECTRIC RANGE (KGST300, KGST307,
KGRT600, KGRT607)
KAC-35
This job aid provides information about the installation,
operation service and Testing of components use in
the Gas Slide-In Range. Error Codes, Wiring Diagrams
and information for programming replacement electronic control boards are included.
LIT4317337
$5.00
Job Aid
KITCHENAID OVER-THE-COUNTER
MICROWAVE OVEN (KOMS155M)
KAC-36
This job aid provides the experienced technician the
latest service information for the Newest Over-theCounter Microwave oven. Hightlights include service
access and component testing.
LIT4317340
$5.00
Job Aid
KITCHENAID ELECTRONIC TAP TOUCH
CERAMIC COOKTOP
(KECC508MBL, KECC568MBL)
KAC-37
This job aid provides service inforamtion for the new
electronic smooth top ceramic glass cooktop. Installation information, Theory of Operation, component
access and interperting error codes.
LIT4317347
$5.00
Job Aid
KITCHENAID 48" DUAL FUEL SLIDE-IN
RANGE (KDRP487MSS)
KAC-38
This job aid provides information on the installation,
operation, and service of the 48" Dual Fuel range. Component access and testing as well as Failure codes,
Wiring Diargrams and strip circuits are discussed.
LIT4317355
$5.00
10
Job Aid
KITCHEN PRODUCTS
COOKING PRODUCTS
and Whirlpool Gas Sealed-Burner Cooktops (starting
production year 1998). It is a Job Aid and Service
Manual that can be used in conjunction with the Use
And Care Guide, Installation Instructions and Tech
Sheet to provide up to date service information.
KITCHENAID OVER-THE RANGE
MICROWAVE OVEN (KHMS175M)
KAC-39
This job aid provides the experienced technician the
latest service information for the Newest Over-theRange Microwave oven. Hightlights include service
access and component testing.
LIT4317354
$5.00
Job Aid
KITCHENAID PRO-LINE GAS COOKTOP
WITH A 18000 BTU TRIPLE TIER BURNER
KAC-40
This job aid duscusses the serving, component access
and newest features of the 36" Pro-Line Gas cooktop.
A complete breakdown of the newest Triple Tier burner
is covered in detail.
LIT4317358
$5.00
Job Aid
This Job Aid provides the experienced technician with
information on the installation, operation, testing, diagnosis and servicing of the 30” Gas Self-Cleaning
Downdraft Range.
Job Aid
WHIRLPOOL SELF-CLEANING SLIDE-IN
GAS RANGES
KR-24
This Job Aid provides the technician with information
on the installation and service of the 1999 Whirlpool
Gas Self-Cleaning Slide-In Ranges (starting production year 1998). It is a Job Aid and Service Manual that
can be used in conjunction with the Use And Care
Guide, Installation Instructions and Tech Sheet to
provide up to date service information.
LIT4322500
$5.00
Job Aid
This Job Aid provides the technician with information
on the installation and service of the 1999 Whirlpool
Electric Self-Cleaning Slide-In Ranges (starting production year 1998). It is a Job Aid and Service Manual
that can be used in conjunction with the Use And Care
Guide, Installation Instructions and Tech Sheet to provide up to date service information.
LIT4322525
$5.00
VHS Video Tape
Job Aid
WHIRLPOOL AND KITCHENAID
ELECTRIC COOKTOPS
KR-26
DROP-IN RANGES MODELS RS610PXE,
RS675PXE & RE696PXE
KR-22
This Job Aid provides specific information on installation, service and repair, including the most recent
information on design, features, troubleshooting, service and repair procedures. (For the experienced
technician.)
LIT4322212
$5.00
Job Aid
WHIRLPOOL SELF-CLEANING SLIDE-IN
ELECTRIC RANGES
KR-25
GAS SELF-CLEANING DOWN DRAFT
RANGE — MODEL SS373PEX
KR-16
LIT4314529
$5.00
LIT4314541V
$14.95
LIT4317256
$5.00
Job Aid
This Job Aid provides the technician with information
on the installation and service of the 1999 KitchenAid
and Whirlpool Electric Coil and Ceramic Burner
Cooktops (starting production year 1998). It is a Job
Aid and Service Manual that can be used in conjunction with the Use And Care Guide, Installation
Instructions and Tech Sheet to provide up to date service information.
LIT4317269
$5.00
WHIRLPOOL AND KITCHENAID GAS
COOKTOPS
KR-23
This Job Aid provides the technician with information
on the installation and service of the 1999 KitchenAid
11
Job Aid
KITCHEN PRODUCTS
GAS RANGE DIRECT SPARK IGNITION
SYSTEM
KR-28
This Job Aid provides the experienced technician with
service information about the new “Direct Spark Ignition System” for Whirlpool Gas Ranges. It provides
information about the new gas regulator and electronic
control board used to operate the ignition system of
the future.
LIT8177893
$5.00
Job Aid
GAS NON SELF-CLEANING
FREESTANDING RANGES
(BUILT AFTER 1999)
KR-29
This Job Aid provides information about servicing standard cleaning gas ranges. The newly designed range
provides easier access to components and covers
standing pilot and spark ignition systems. Roper ranges
are also included.
LIT8177945
$5.00
Job Aid
WHIRLPOOL ELECTRIC BUILT-IN
DOUBLE OVENS (–6 THROUGH –12
MODELS) BUILT AFTER 1996
KR-30
This Job Aid provides the technician with information
about the 24, 27 and 30 inch Double Built-In ovens.
The design of this oven was changed in 1996 and the
new design started with the –6 version. The Job Aid
discuses product operation and access for service.
Error Codes, Strip circuits and Logic Charts provide
valuable information during troubleshooting.
LIT8178007
$5.00
Job Aid
WHIRLPOOL ELECTRIC FREESTANDING
SELF-CLEANING RANGES
(BUILT AFTER 2000)
KR-31
WHIRLPOOL GAS FREESTANDING
SELF-CLEANING RANGES
(BUILT AFTER 2000)
KR-32
This Job Aid provides the Whirlpool technician with information about the newest Freestanding Gas range
with Accusimmer, AccuBake Duo, Soft Close Door, the
new Warming Drawer and the Power Burner feature. It
discusses the advantages of each of these new features and provides valuable troubleshooting
information.
LIT8178025
$5.00
WHIRLPOOL POLARA REFRIGERATED
RANGE (GR556LRK)
KR-33
This job aid provides service information on the unique
Whirlpool Refrigerator Range. Keep the oven cool during the day and cook dinner at night. Information about
the installation, Theory of Operation and component
service is discussed. There is also detailed information about the refrigeration operation and service.
LIT8178194
$5.00
Job Aid
FAILURE CODES & WIRING DIAGRAMS
FOR WHIRLPOOL, ROPER AND ESTATE
FREESTANDING GAS AND ELECTRIC
RANGES
KR-34
This job aid covers the electronic controls used on all
Whirlpool ranges built since 1996. Detailed information about the electronic controls used on freestanding
ranges and how to diagnosis all service concerns. Conversion charts and a complete list of all wiring diagrams
and error codes used with ranges of the past and
present.
LIT8178360
$5.00
This Job Aid provides the Whirlpool technician with information about the newest Freestanding Electric range
with Accusimmer, AccuBake Duo, Soft Close Door and
the new Warming Drawer. It discusses the advantages
of each of these new features and provides valuable
troubleshooting information.
LIT8178042
$5.00
Job Aid
Job Aid
12
Job Aid
KITCHEN PRODUCTS
MICROWAVES
KITCHENAID MICROHOOD COMBINATION
KAC-21
This Job Aid provides the technician with information
on the installation and service of the KitchenAid microwave oven and exhaust hood combination. It is a Job
Aid and Service Manual that can be used in conjunction with the Use And Care Guide, Installation
Instructions and Tech Sheet to provide up to date
service information.
LIT4317265
$5.00
Job Aid
KITCHENAID BUILT-IN MICROWAVE OVEN
(MODELS KBMC140H & KBMC147H)
KAC-24
The Job Aid provides information about the new
KitchenAid Built-in microwave with the “speed cook”
feature. The two models described are a 30” and 27”
version. The Job Aid discusses the theory of operation, the advantages of the system and the access and
diagnosis of the products.
LIT4317283
$5.00
Job Aid
This Job Aid provides the technician with information
about the 24, 27 and 30 inch Built-In Microwave Combination ovens. The design of this oven was changed
in 1996 and the new design started with the –6 version.
The Job Aid discuses product operation and access
for service. Error Codes, Strip circuits and Logic Charts
provide valuable information during troubleshooting.
LIT4321693
$5.00
This Job Aid provides an introduction to the fundamentals of microwave and convection cooking. Some
knowledge of electrical and electronic circuit theory will
be helpful in using this program.
Job Aid
VHS Video Tape
This Job Aid provides the experienced technician with
the information on the operation and servicing of the
Whirlpool MicroHood Combination Oven (MHC).
LIT4322462
$5.00
Job Aid
MICROWAVE CONVECTION OVEN
(MODEL GM8155XJQ0)
KM-26
This Job Aid introduces the experienced technician to
the latest Microwave Convection Oven, specifically
model GM8155XJ-0. It provides the most recent information on design, troubleshooting and service
procedures.
Job-Aid
EASY ACCESS MICROHOOD
COMBINATION OVEN
(Models MH6140XK & MH6141XK)
KM-27
This Job Aid provides the Whirlpool technician with information on the operation and service of the “East
Access Oven”. It provides valuable access of component information, as this oven is different then
conventional Microhood Combination Ovens.
Job-Aid
WHIRLPOOL OVER-THE-RANGE
MICROWAVE OVEN WITH GRILL
FEATURE (GH9185XL & MH9180XL0)
KM-28
This job aid provides the experienced technician the
latest service information for the Newest Over-theRange Microwave oven with grilling features. Hightlights
include service access and component testing for the
newest microwave INVERTER electronic control technology. A must for all microwave technicians.
LIT8178229
$5.00
13
Job Aid
1998 MICROHOOD COMBINATION (MHC)
KM-25
LIT8178053
$5.00
Job Aid
MICROWAVE FUNDAMENTALS
KM-23
LIT4321501
$5.00
LIT4321502V
$14.95
This Job Aid provides the experienced technician with
information on the operation and servicing of Whirlpool
Over-The-Range Microwave/Convection Ovens.
LIT8177972
$5.00
KITCHENAID BUILT-IN MICROWAVE
COMBINATION OVEN (-6 THROUGH –12
MODELS) BUILT AFTER 1996
KAC-25
LIT4317316
$5.00
O.T.R. MICROWAVE/CONVECTION OVEN
—MODELS BUILT BETWEEN 1994 & 1997
KM-24
Job-Aid
REFRIGERATION PRODUCTS
GENERAL
REFRIGERANT RECOVERY PROCESS
R-72
REPAIRING AND REPLACING
EVAPORATORS
R-83
This instruction sheet is intended to provide service
companies with information and procedures on how to
use Whirlpool recovery technology to capture and store
refrigerant. (For all certified sealed system technicians.) Also included with the Ozone Saver Recovery
Bags.
This program presents new field procedures for repairing and replacing evaporators in side-by-side, top-mount
and bottom-mount refrigerator/freezers. The Job Aid is
most effective when used in conjunction with the Video
Tape, Part #4321962.
LIT4378421L
$ .75
Instruction Sheet
SWEEP CHARGE PROCEDURES FOR
THE 90S
R-77
This program explains the sealed system repair procedure required for all in-warranty sealed system repairs.
It is an updated program and replaces all previous Sweep
Charge programs. This program is the third in the series of Basic Refrigeration programs. The program has
been revised to incorporate the use of R134a and temporary access valves. It is recommended that this
workbook be used in conjunction with the corresponding Video Tape, Part #4321718. The 3”x5” plastic cards
list step-by-step instructions for sweep charge sealed
system charging procedures. USE ON ALL SYSTEMS.
LIT4321717 Rev. A
$5.00
LIT4321718V
$14.95
LIT4321640 Rev. A
$2.00
Job Aid
VHS Video Tape
LIT4321963
$5.00
LIT4321962V
$14.95
VHS Video Tape
BRAZING SEALED SYSTEM
COMPONENTS WITH
OXY-ACETYLENE TORCHES
R-85
This program provides specific information for using
the Quickfire™ Torch by Smith Equipment, including
Whirlpool-recommended, and approved, torch tips for
use on sealed refrigeration systems. This program is
most effective when used in conjunction with the companion Video Tape, Part Number 4322983. (For both
new and experienced technicians.)
LIT4322984
$5.00
LIT4322083V
$14.95
Sweep Charge Cards
REVISED TECHNIQUES OF BRAZING
R-79
This program reviews the equipment, safety procedures, and brazing techniques necessary to
successfully perform sealed system repairs. This program is the SECOND in the Basics of Refrigeration
series and a prerequisite to the Sweep Charge program. It is recommended that this workbook be used
in conjunction with the corresponding Video Tape, Part
#4321798. (For new and experienced technicians).
LIT4321799
$5.00
LIT4321798V
$14.95
LIT4314736
$12.75
Job Aid
Job Aid
VHS Video Tape
Exercise Kit
14
Job Aid
VHS Video Tape
REFRIGERATION PRODUCTS
REFRIGERATOR/FREEZERS
1998 "G" MODEL 25 CU. FT. TOP-MOUNT
REFRIGERATOR/FREEZERS
KAR-8
APARTMENT MAINTENANCE
AM-4
This Job Aid covers all models of top-mount refrigerator/freezers and covers simple maintenance procedures
which could be performed by technically qualified building maintenance personnel. How to change thermostat,
level product, change evaporator fan, etc. (For building maintenance personnel.)
LIT4322309 Rev. A
$5.00
Job Aid
INTERIOR AND EXTERIOR MOISTURE
KAR-1
This program explains the causes for interior and exterior moisture accumulation on refrigeration products. It
also explains how to recognize if moisture accumulation is normal or abnormal and whether a repair will or
will not correct the moisture problem.
LIT4177878
$5.00
Job Aid
This Job Aid is designed to support the introduction of
the built-in refrigerator and provides a selftraining opportunity for use by technicians as a supplement reference guide. An in-depth tech sheet is supplied
with the product and will provide the answers to most
repair questions. (For updated information, see
KAR-7)
Job Aid
BUILT-IN SIDE-BY-SIDE REFRIGERATOR/
FREEZER BUILT AFTER 1992
KAR-7
This program provides specific information for the installation, service and repair of the KitchenAid Model
D Built-In Side-By-Side Refrigerator/Freezer. This program is most effective when used in conjunction with
the Video Tape of the same title, Part No. LIT4317210.
(For both new and experienced technicians.)
LIT4317211
$5.00
LIT4317210V
$14.95
LIT4322312
$5.00
Job Aid
KITCHENAID BUILT-IN REFRIGERATOR/
FREEZER HIGH-SIDE INSTALLATION
INSTRUCTIONS FOR UNITS BUILT PRIOR
TO 1994
KAR-9
This video tape provides step-by-step instructions for
replacing rotary compressors and high-side components on KitchenAid built-in refrigerator/freezers
LIT4317151V
$14.95
VHS Video Tape
SIDE-BY-SIDE REFRIGERATOR
ELECTRONIC CONTROLS
KAR-10
36” BUILT-IN REFRIGERATORS BUILT
PRIOR TO 1992
KAR-4
LIT4177910
$5.00
This Job Aid provides specific information on installation, service and repair, including the most recent
information on design, features, troubleshooting, service and repair procedures. (For both new and
experienced technicians.)
Job Aid
VHS Video Tape
15
This Job Aid provides specific information on the theory,
component access and diagnosis of KitchenAid sideby-side refrigerators with electronic controls.
Introductory models KSRA22FK AND KSRA25FK.
LIT4317324
$5.00
Job Aid
2001 K MODEL BUILT-IN SIDE-BY-SIDE
REFRIGERATOR WITH VARIABLE
CAPACITY COMPRESSOR
KAR-11
This Job Aid provides specific information on the theory,
component access and diagnosis of KitchenAid builtin refrigerators with variable capacity compressors. This
program is most effective when used in conjunction
with Video Tape # 4317293 or CD # 8178134.
LIT4317326
$5.00
LIT4317293V
$14.95
Job Aid
VHS Video Tape
REFRIGERATION PRODUCTS
2001 K MODEL COUNTER DEPTH SIDEBY-SIDE REFRIGERATOR WITH
VARIABLE CAPACITY COMPRESSOR
KAR-12
This Job Aid provides specific information on the theory,
component access and diagnosis of KitchenAid counter
depth refrigerators with variable capacity compressors.
This program is most effective when used in conjunction with Video Tape # 4317292 or CD # 8178134.
LIT4317290
$5.00
LIT4317292V
$14.95
Job Aid
VHS Video Tape
KITCHENAID OUTDOOR AUTOMATIC ICE
MAKER (KUIO15NNLS)
KAR-13
This job aid provides specific information on the theory,
component access and diagnosis of the KitchenAid
stainless steel, outdoor automatic ice maker.
LIT4317309
$5.00
Job Aid
KITCHENAID 2003 M MODEL BUILT-IN
REFRIGERATOR WITH VARIABLE
CAPACITY COMPRESSOR
KAR-15
This job aid provides specific information on the theory,
component access and diagnosis of the KitchenAid Mline built-in refrigerators. Included are wiring diagrams,
strip circuits, troubleshooting charts and sealed system tubing joint location diagrams.
LIT4317344
$5.00
Job Aid
ELECTRA III REFRIGERATOR
R-63
The objective of this Job Aid is to have the technician
become familiar with the electronics, built-in diagnostics and service procedures. (For experienced and
advanced technicians.)
LIT787815
$5.00
BASIC REFRIGERATION DIAGNOSIS
R-65
This program provides sealed system fundamentals,
as well as an in-depth look into sealed system diagnosis. It is the FIRST in a series of refrigeration basics
programs. The program is intended for use by the experienced technician, or office personnel who wish to
have an understanding of how a refrigerator works. It
is recommended that this workbook be used in conjunction with the corresponding Video Tape, Part
#4314079.
LIT4314066 Rev. B
$5.00
LIT4314079V
$14.95
Job Aid
VHS Video Tape
COMPRESSOR REPLACEMENT
PROCEDURES - 18 & 20 CU. FT. TOPMOUNT REFRIGERATOR/FREEZERS
R-78
This program provides step-by-step instruction for replacing horizontal rotary compressors on top-mount 18
and 20 cu. ft. refrigerator/freezers. This program is most
effective when used in conjunction with the Video Tape,
Part #4321759.
LIT4321758
$5.00
LIT4321759V
$14.95
Job Aid
VHS Video Tape
ENERGY EFFICIENT TEMPERATURE
REGULATING AND DEFROST CONTROL
SYSTEMS
R-80
This program provides detailed information on the theory
and servicing of Automatic Defrost Control and Independent Temperature Control on various models of
Whirlpool-built refrigerator/freezers. This program is most
effective when used in conjunction with the Video Tape,
Part #4321878
LIT4321863
$5.00
LIT4321878V
$14.95
Job Aid
16
Job Aid
Video Tape
REFRIGERATION PRODUCTS
TOP-MOUNT REFRIGERATOR/
FREEZERS BUILT AFTER 1994 (16-22 CU.
FT. ) FEATURES AND SERVICING POINTS
R-82
This Video Tape takes a look at the new Mid-Line Refrigerator/Freezer line and focuses on new design
features and specific servicing procedures.
LIT4321921V
$14.95
VHS Video Tape
Job Aid
1997 "F" MODEL 22 CU. FT.
BOTTOM-MOUNT
REFRIGERATOR/FREEZERS
R-86
This Job Aid provides specific information on the installation, service and repair, including the most recent
information on design, features, troubleshooting, service and repair procedures. (For both new and
experienced technicians.)
Job Aid
Job Aid
2001 K MODEL COUNTER DEPTH SIDEBY-SIDE REFRIGERATOR WITH
VARIABLE CAPACITY COMPRESSOR
R-95
This Job Aid provides specific information on the theory,
component access and diagnosis of Whirlpool counter
depth refrigerators with variable capacity compressors.
This program is most effective when used in conjunction with Video Tape #4317292 or CD #8178134.
LIT8178066
$5.00
LIT4317292V
$14.95
LIT8178134CD
$14.95
Job Aid
VHS Video Tape
CD Rom
GLADIATOR GARAGE WORKS™
FREEZERATOR™ (GAFZ21XXMK)
R-98
This job aid provides specific information on the theory,
component access and diagnosis of the Gladiator
Garage Works™ Freezerator™.
WATER FILTER SYSTEM FOR
SIDE-BY-SIDE REFRIGERATOR/
FREEZERS
R-89
LIT8178384
$5.00
This Job Aid provides the technician with specific information on the operation and servicing of the new Water
Filter System installed in some models of Whirlpool
built side-by-side refrigerator/freezers.
LIT4322459
$5.00
Job Aid
IN DOOR ICE (IDI)
R-92
LIT4322658
$5.00
This program provides complete servicing procedures
for a new refrigerator/freezer that is available as both a
built-in and free-standing unit. Special attention is given
to component access and unique design features. The
Job Aid is most effective when used in conjunction with
the Video Tape, Part #4321970V.
LIT4322228
$5.00
LIT4322556
$5.00
This job aid provides the Technician with specific information on the operation, diagnostic, and servicing of
the new In Door Ice system.
26" DEEP SXS REFRIGERATOR/
FREEZERS
R-84
LIT4321940
$5.00
information on design, features, troubleshooting, service and repair procedures. (For both new and
experienced Technicians).
Job Aid
WHIRLPOOL NO FROST REFRIGERATOR
R-90
This Job Aid provides specific information on the installation, service and repair, including the most recent
17
Job Aid
PACKAGED TERMINAL AIR
CONDITIONER
R-99
This job aid provides specific information on the theory,
component access and diagnosis of Whirlpool, Hotel/
Motel style air conditioners. These air conditioners are
42" wide by 16" high and are commonly referred to as
PTACs.
LIT8178315
$5.00
Job Aid
REFRIGERATION PRODUCTS
COMPACT ICE MAKERS
MODULAR ICE MAKER/CRUSHED ICE
DISPENSER
R-66
Covers diagnosis and repair of the completely revised
compact ice maker and the new crushed ice dispenser.
Shows how to access and replace components and
what pitfalls to avoid.
LIT4316835
$5.00
VHS Video Tape
UNDERCOUNTER ICE MAKERS
AUTOMATIC UNDERCOUNTER ICE
MAKER
R-70
Deals with a complete discussion of the product operation, disassembly and diagnosis. Such things as how
an ice slab is formed, how the cutter grid works, the
operation of the controls, disassembly of all components, and a thorough discussion of wiring diagrams
on early models, as well as current production, is covered. A section dealing with customer complaints covers
many commonly experienced problems with the ice
maker and what corrective steps should be taken to
correct those problems (For both new and
experienced technician.)
Job Aid
VHS Video Tape
Job Aid
ROOM AIR CONDITIONER DIAGNOSIS
R-48
Explains electrical diagnosis of wall- and windowmounted air conditioners, with some emphasis on recognizing possible compressor problems. (For new and
experienced technicians.)
LIT677417
$5.00
R-97
This job aid provides specific information on the theory,
component access and diagnosis of the Whirlpool
undercounter ice maker with electronic control. Included
are cycle charts, wiring diagrams and strip circuits.
Job Aid
VHS Video Tape
Job Aid
ROOM AIR CONDITIONER BASICS
R-73
Explains the mechanical and electrical function of the
wall- and window-mounted air conditioners, heat pumps
and resistance heating units. (For new technicians.)
LIT4321377
$5.00
LIT4321425V
$14.95
Job Aid
VHS Video Tape
SURROUND COOL ROOM AIR
CONDITIONER
R-93
This job aid provides the Technician with the complete
servicing procedures of the new “Surround Cool” room
air conditioner.
LIT4322657
$5.00
15" AUTOMATIC ICE MAKER (GI5100XH)
LIT8178313
$5.00
LIT4322584V
$14.95
LIT4317339
$5.00
ROOM AIR CONDITIONERS
This Video Tape provides step-by-step instructions for
the complete diagnosis and servicing of the Compact
Modular Ice-Maker.
LIT4314630 Rev. A
$5.00
LIT4314629V
$14.95
This job aid provides specific information on the theory,
component access and diagnosis of the KitchenAid
undercounter ice maker with electronic control. Included
are cycle charts, wiring diagrams and strip circuits.
Job Aid
MODULAR ICE-MAKER SERVICE
R-81
LIT4321898V
$14.95
KITCHENAID 15" & 18" AUTOMATIC ICE
MAKER
KAR-14
Job Aid
“P” MODEL AIR CONDITIONER
R-94
This Job Aid provides specific information on component access and testing of Whirlpool “P” model air
conditioners, model ACD052PK, ACM062PK,
ACQ052PK, and ACQ062PK.
LIT8178039
$5.00
18
Job Aid
REFRIGERATION PRODUCTS
2003, 5000 & 6000 BTU AIR
CONDITIONERS (ACM052MM,
ACM062MM, ACD052MM, ACQ058MM &
ACQ062MM)
R-96
ADDITIONAL VIDEO TAPES
This job aid provides specific information on the component access and diagnosis of Whirlpool 2003, 5000
& 6000 BTU window air conditioners.
LIT677947V
$14.95
LIT8178279
$5.00
1997 REFRIGERATOR/FREEZER SERVICE
POINTERS
INTERIOR & EXTERIOR MOISTURE
The objective of this video is to serve as a quick reference guide for solving problems related to interior and
exterior moisture in or on refrigerators or freezers.
Job Aid
This Video covers (1) Foamed In Place (FIP) refrigerator and freeze door gasket replacement procedure. (2)
Servicing the though the door ice and water dispenser.
DEHUMIDIFIERS
LIT4322153V
$14.95
1998 DEHUMIDIFIERS
"G" MODELS AND LATER
R-88
This Job Aid provides specific information on installation, service and repair, including the most recent
information on design, features, troubleshooting, service and repair procedures. (For both new and
experienced technicians.)
LIT4322310
$5.00
LIT4322311V
$14.95
VHS Video Tape
2001 K MODEL BUILT-IN SIDE-BY-SIDE
REFRIGERATOR WITH VARIABLE
CAPACITY COMPRESSOR
LIT4317293V
$14.95
VHS Video Tape
2001 K MODEL COUNTER DEPTH SIDEBY-SIDE REFRIGERATOR WITH
VARIABLE CAPACITY COMPRESSOR
Job Aid
VHS Video Tape
LIT4317292V
$14.95
WINE CELLER
KUWS246 WINE CELLAR
KARKAR-5
This Job Aid provides the technician with information
on the operation, troubleshooting and diagnosis of the
KitchenAid 60 bottle capacity undercounter wine cellar
with glass door.
LIT4317201
$5.00
VHS Video Tape
Job Aid
19
VHS Video Tape
SPECIALITY PRODUCTS
ADDITIONAL VIDEO TAPES
FOR SPECIALITY PRODUCTS
HOT WATER DISPENSER
KP-1
This Job Aid will familiarize the technician with the operation, components, diagnosis and installation of the
hot water dispenser.
LIT787882
$5.00
INSTA-HOT WATER DISPENSER
This video will familiarize the technician with the operation, components, diagnosis and installation of this
unit.
Job Aid
LIT4177775V
$14.95
VHS Video Tape
KITCHENAID DISPOSAL SERVICE
This video covers maintenance procedures which typically are performed by technically qualified building
maintenance personnel. How to install, diagnose and
repair are covered.
LIT4177568V
$14.95
20
VHS Video Tape
Service Update Books
The following service update information is provided to keep service technicians advised of
the most recent improvements and product changes for Whirlpool, KitchenAid and Roper.
 Remanufactured Product Warranty
Compactors:
 Gear Adjustment When Replacing The Motor/Gear
 Service Pointer Summary Index
UD-16 Second Half 1999 (LIT4322614)
Cooking:
 KHMS147HWH Microhood Combination introduction
 KitchenAid Built-In electronic Touch Control Ceramic
Cooktops Models KECC508G & KECC568G
UD-20 Second Half 2001 (LIT8178080)
Models KEWD105H & KEWD175H
Cooking:
 Whirlpool K-Line Freestanding Gas & Electric
 KitchenAid Professional Series Warming Drawer
 Kitchen Aid Professional Series Built-In Microwave
Models KBMC140H & KBMC147H
Gold Series Ranges
Refrigeration:
 New Combination Overload & Relay
 New Single Control For Roper Refrigerators
 CD2000 Refrigerator/Freezer introduction
 Whirlpool & KitchenAid “Condor” Contour Door
 36” KitchenAid Built-In Bottom-Mount Refrigerator/

Freezer Introduction
Service Pointer Index for the second half of 1999
Laundry:
 Direct Drive Washer Filter Plugs
 1-Piece Drain Hose
Dishwashers:
 Models: KUD01, GU1200, GU1500 Troubleshooting Guide
Refrigeration:
 Contour Door Handles Breaking—Repair
UD-17 First Half 2000 (LIT4322654)
Procedure
 KitchenAid Built-In Refrigerator Updates
 Ice Ball Under Open Top Ice Maker Fill Tube
 New Whirlpool Refrigerator Model Number
Refrigeration:
 New Ice Bucket Auger Assembly
 Heater Kit for Stainless Steel Side by Side Doors
 The new Panasonic Condenser Fan Motor
 Contour Top Mount Door Reversal Procedure
 Panasonic Refrigerator Condenser Fan Motor
 Basement Dehumidifier
 Air Purifier Units
 SxS Stainless Steel Freezer Door Heater
 New Refrigerant Recovery System
 Interior Water Filter System
 High Side Kit Installation Process
 Troubleshooting Chart for the 15" Ice Maker
 Cooking Products Update
 Laundry Products Update
 Service Pointer Summary Index
Designations
 Service Pointer Summary Index
UD-21 First Half 2002 (LIT8178159)
Cooking:
 Whirlpool and KitchenAid 27" & 30" Built-In Oven
— door latch melting
 Whirlpool and KitchenAid 27" & 30" Built-In Oven
— open thermo-dics
 Whirlpool Built-In ovens - 6 through - 12 models —
unit will not operate after self clean
 Calypso Washer Update
 Dryer Vent Tester
Dishwashers:
 Whirlpool Tall Tub Dishwasher Tub seal
Refrigeration:
 KitchenAid Built-In Refrigerator Updates
 In-Door-Ice diagnostic changes
 50# ice maker bin thermistor change
UD-19 First Half 2001 (LIT8178023)
Laundry:
 Calypso-Match Dryer Model GE/GW9200K
 Long Vent Dryer LE/GV4634J
Refrigeration:
 Whirlpool 2001 ACQ Model Electronic Control Air
Conditioners
 Whirlpool 2001 Electronic Control Dehumidifiers,
AD40, 50, 60, & 65LBK
 Whirlpool In-Door-Ice Refrigerator Revised
Diagnostics
(continued)
21
UD-22 Second Half 2002 (LIT8178231)
 30" & 36" Dual Fuel Ranges — top burners
Laundry:
 Whirlpool Duet Washer Oil-Canning kit
 Whirlpool Duet Washer/Dryer Revised Stack kit
Dishwashers:
 Whirlpool and KitchenAid Tall Tub Dishwasher
 Outdoor Grills — L.P. and Natural gas conversion
not draining
Cooking:
 KitchenAid Gas & Electric Freestanding and


Slide-In Ranges with "F1 E3" error code after
service
KitchenAid Gas Ranges IML20 - IMM04 —
"F7E0" error code
Countertop Microwave Oven built prior to code
date FGM05 turning on by themselves
snuffed out when the oven door is opened
kits for high altitude areas
Laundry:
 Direct drive washer — No agitation with lid opened
Refrigeration:
 Top mount refrigerator freezer floor elimination
 SxS recessed mullion shim kit
 SxS interior moisture fixes
 Electronic dispenser
 KitchenAid freestanding bottom mount with water
dispenser
 Dehumidifier updates
UD-25 First Half 2004 (LIT8178424)
Refrigeration:
 In-Door-Ice updates
 Dehumidifier rework model chart
Laundry:
 Electromechanical Catalyst washer introduction
 KitchenAid Ensemble washer and dryer
UD-23 First Half 2003 (LIT8178304)
 New Compact washer introduction
 2004 Energy Guidelines changes
 Duet washer transport system change
 Duet dryer door reversal kit eliminated
 Skid idler eliminated
Dishwasher:
 AccuSense Cycle Introduction
Cooking:
 Roper Gas standard clean freestanding ranges —
Cooking:
 Introduction of Whirlpool "g2" and KitchenAid
Ultima Cook Speed Ovens
 High Voltage Inverter Power Supply Test
 Polara Range Update
 Whirlpool & KitchenAid Microhood Combination
Ovens (MHC) — Interference with telephones
Laundry:
 Duet Washer & Dryer — New Colors and new
model numbers
 Duet Washer Quality update
Dishwashers:
 Whirlpool and KitchenAid Tall Tub Dishwasher
Electronic control performance changes
Refrigeration:
 Side Wise™ Control SxS refrigerator
 KitchenAid built-in bottom mount refrigerator
introduction
broiler drawer handles cracking
 30" Whirlpool gas self-cleaning freestanding


freezer drawer shin kit
 In-Door-Ice ice maker assembly kit
 65 pint dehumidifier vibration kit

UD-24 Second Half 2003 (LIT8178397)
Cooking:
 Introduction of KitchenAid Pro Line Cooking
Products
 Mandatory UL Requirements for Cooking
Products — Implemented 08/26/03
 "F7" error code on Microwave Oven built with
Inverter Board technology
ranges with Direct Spark Ignition (DSI) — Code
Data RK01 & RR07 - Oven shuts off during BAKE
or after PREHEAT
30" Whirlpool gas self-cleaning freestanding
ranges with Direct Spark Ignition (DSI) — Code
Data RK01 & RR07 — "PF" error code appears all
the time
Whirlpool Microwave Combination Ovens
GMC305PD-7 & GMC275PD-7 — "PF" error code
appears or microwave fan continues to run for
short time after door is opened
KitchenAid, Whirlpool and Roper gas cooktops —
Harper-Wyman valves being replaced with Mueller
Manufacturing
KitchenAid Outdoor Grills — New model line

Refigeration:
 Grille water filter tool
 2004 counter depth refrigerator
 New low-side leak procedure with oil color chart
 Small mount air conditioner
 KitchenAid outdoor refrigerator
22
Commerical Laundry Update Books
CLUD-2 Second Half 2003 (LIT8178139)
 Hidden Lid Switch Online Teleconference Events
 New Design CSP Stack Dryer Collar
 Roper Commercial Laundry
 Commercial Laundry Accessories
 Bulk Parts Pricing List
 Dryer Venting System Tester
 GCAM2701 washers, GCEM, GCGM Dryers,
CLUD-1 First Half 2001 (LIT8178040)
 Laundry Service Repair Kits
 Coinslide Adapter Plate and Coinbox crossreference Chart
 1999 -2000 Product Improvements
 Coinslide Guard Kit #279939—All CSP Stack
Dryers
 EMS 2000 Electronic-Controlled Washers &
Dryers
 SMART Card Does Not Operate Dryers Not

Heating
 High-Limit Thermostat Test Procedure Washers
Drain Hose Kinks


 Washer Lid Chipping
 EMS 1000 Washers Will Not Fill
 EMS 1000 Only High-Temperature Setting
Operates
 EMS 1000 Cycle Does Not Complete
 EMS 1000 Keypad Does Not Accept Commands
 Whirlpool Commercial Laundry Parts Only Service
Agreement
 Electronic Claims Processing
 The New NARDA Form
 The NARDA Procedure
 Commercial Laundry Top 100 Warranty Parts
 Product Damage Procedure
23
Console Service, GCAM2701 Washer, Timer stuck
in Spin
EMS 1000 Models CAP2761KQ & CAP2762KQ,
Keypad Does Not Accept Commands Commercial
Laundry
Top 100 Warranty Parts
EMS Washers and Dryers, Electronic Control
Rework Program
Installation Video
The following information has been developed to assist installers or
do-it-yourself persons with the proper installation and operational check
out of Laundry, Cooking, Refrigeration, and Cleanup products.
Videos ($14.95 each)
Washers & Dryer . . . . . . . . . . . . .
Dishwasher . . . . . . . . . . . . . . . . .
Freestanding Range . . . . . . . . . .
Refrigerator . . . . . . . . . . . . . . . . .
Ice Maker . . . . . . . . . . . . . . . . . .
Tall Tub Dishwasher. . . . . . . . . . .
Part Number 4321691V
Part Number 4322163V
Part Number 4322164V
Part Number 4322151V
Part Number 4322152V
Part Number 4317280V
Installation Highlight Reference Cards
These cards include key installation and operational checklists.
Reference Cards ($1.00 each)
Washer . . . . . . . . . . . . . . . . . . . . .
Dryer . . . . . . . . . . . . . . . . . . . . . . .
Dishwasher . . . . . . . . . . . . . . . . . .
Freestanding Range . . . . . . . . . . .
Refrigerator . . . . . . . . . . . . . . . . . .
Ice Maker (has no card listed)
Part Number 4322325
Part Number 4322324
Part Number 4322323
Part Number 4322321
Part Number 4322322
Use order form on page 46.
24
Home Study Courses
Increase Your Knowledge
and your earning potential with
Home Study Major Appliance Repair Training Courses
• Basic electricity for appliances - prerequisite
• Automatic Washer (belt & direct drive)
• Clothes Dryers (gas & electric)
• Refrigeration
• Dishwashers & Compactors
• Ranges (gas & electric)
FOR MORE INFORMATION, CALL OR WRITE:
Home Study Dept.
1900 Whirlpool Drive
La Porte, Indiana 46350
1-800-851-4605 or 219-325-2284
Email: carolyn_m_smith@whirlpool.com
25
HOME STUDY COURSES
BASIC ELECTRICITY FOR HOME APPLIANCES
Designed to train new individuals and serve as a refresher course for experienced technicians. This course
explains and illustrates wiring diagrams and timer charts. The course also explains the differences between
alternating and direct current. One module covers the drawing of symbols used on wiring diagrams. This program-instruction format is almost self-teaching. Knowledge of wiring diagrams provides an essential diagnostic
"tool" in appliance repair. It's a MUST to make appliance repairs more efficient.
LIT4314165 Complete Course (in Binder with Test Book and Certificate)
$50.00
LIT4314166 Course Modules Only
$25.00
Module 1
Understanding Electrical Wiring, Alternating Current and Direct Current
Module 2
How to Read Wiring Diagram Symbols, Terminal Codes and Wiring Diagrams
Module 3
How to Read Timer Sequence Charts (Esterline) and Wiring Diagrams
Module 4
How to Read Volt-Ohm Milliammeter Test Instruments
AUTOMATIC WASHER
This course covers automatic washer service procedures. Learn how each component part operates and functions as a part of the complete washing cycle. In addition, this course covers the testing of each electrical component part. Information in the USE & CARE GUIDE and INSTALLATION INSTRUCTIONS is also explained.
LIT4314169 Complete Course (in Binder with Test Book and Certificate)
LIT4314170 Course Modules Only
Module 1
Electrical Components and Checking Procedures
Module 2
Water Systems
Module 3
Belt Drive - Mechanical Components
Module 4
Direct Drive - Mechanical Components
Module 5
Use and Care Guide/Installation Instructions
$50.00
$25.00
CLOTHES DRYER
This course covers gas and electric clothes dryer service procedures. Learn how each component part operates
and functions as a part of the complete drying cycle. Learn the proper way of dryer installation and operation
found in the USE & CARE GUIDE and INSTALLATION INSTRUCTIONS. This course also covers how to test
each electrical component part.
LIT4314167 Complete Course (in Binder with Test Book and Certificate)
$50.00
LIT4314168 Course Modules Only
$25.00
Module 1
Electrical Components and Checking Procedures
Module 2
Heater Element/Gas Burner - Components and Checking Procedures
Module 3
Mechanical Components
Module 4
Use and Care Guides/Installation Instructions
RANGE (GAS AND ELECTRIC)
The operation of cooking appliances, their servicing and the diagnosis of problems are included in this program.
Electric circuits and controls are described and illustrated. Gas burners, adjustments and controls are covered in
the gas range section.
LIT4314423 Complete Course (in Binder with Test Book and Certificate)
LIT4314429 Course Modules Only
Module 1
Electrical Components and Checking Procedures
Module 2
Gas Components and Flame Adjustment
Module 3
Mechanical Components
Module 4
Use and Care Guide/Installation Instructions
26
$50.00
$25.00
HOME STUDY COURSES
REFRIGERATION
This course covers the basic theory of refrigeration. Electrical operation and testing procedures are discussed.
The techniques of brazing and the USE & CARE GUIDE are covered.
LIT4314330 Complete Course (in Binder with Test Book and Certificate)
LIT4314336 Course Modules Only
Module 1
Understanding the Refrigeration System
Module 2
Electrical Components and Checking Procedures
Module 3
Techniques of Brazing
Module 4
Use and Care Guide/Installation Instructions
$50.00
$25.00
DISHWASHER AND COMPACTOR
The operation and service of dishwashers and compactors are covered in this course. Electrical operations and
their functions of operation are included, along with information pertaining to the USE & CARE GUIDE and
INSTALLATION INSTRUCTIONS.
LIT4314188 Complete Course (in Binder with Test Book and Certificate)
LIT4314205 Course Modules Only
Module 1
Dishwasher - Mechanical Components
Module 2
Dishwasher - Electrical Components and Checking Procedures
Module 3
Dishwasher - Use and Care Guide/Installation Instructions
Module 4
Compactor - Mechanical Components
Module 5
Compactor - Electrical Components and Checking Procedures
Module 6
Compactor - Use and Care Guide/Installation Instructions
27
$50.00
$25.00