CU-720PIR
720P PIR Passive PoE Night
Vision IPCAM
User’s Manual
i Copyright & Disclaimer
Copyright & Disclaimer
No part of this publication may be reproduced in any form or by any means, whether electronic,
mechanical, photocopying, or recording without the written consent of OvisLink Corp.
OvisLink Corp. has made the best effort to ensure the accuracy of the information in this user’s
guide. However, we are not liable for the inaccuracies or errors in this guide. Please use with
caution. All information is subject to change without notice
This product contains some codes from GPL. In compliance with GPL agreement, AirLive will
publish the GPL codes on our website. Please go to www.airlive.com and go to the "Support->GPL"
menu to download source code.
All Trademarks are properties of their respective holders.
i AirLive CU-720PIR User’s Manual
Copyright & Disclaimer
FCC Statement
Federal Communication Commission Interference Statement This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
z
Reorient or relocate the receiving antenna.
z
Increase the separation between the equipment and receiver.
z
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
z
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. For product
available in the USA/Canada market, only channel 1~11 can be operated. Selection of other
channels is not possible.
This device and its antenna(s) must not be co-located or operation in conjunction with any other
antenna or transmitter.
IMPORTANT NOTE
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
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ii
Table of Contents
Table of Contents
1. Introduction................................................................................................................... 1
1.1
Overview ........................................................................................................................ 1
1.2
Features.......................................................................................................................... 2
1.3
System Requirements ................................................................................................ 2
1.4
Package Contents........................................................................................................ 3
1.5
Physical Description ................................................................................................... 3
1.5.1
Front View ........................................................................................................... 3
1.5.2
Bottom View ....................................................................................................... 4
Hardware Installation.................................................................................................. 6
1.6
2. Getting Started.............................................................................................................. 8
IP Wizard ........................................................................................................................ 8
2.1
2.1.1
View ...................................................................................................................... 9
2.1.2
LAN ..................................................................................................................... 10
2.2
UPnP for Windows..................................................................................................... 12
2.3
Install the IP Camera behind NAT router............................................................. 12
2.4
Configure IP Camera via Web UI............................................................................ 13
2.4.1
Login as User ................................................................................................... 15
2.4.2
Login as Administrator.................................................................................. 15
3. Configure the Camera ................................................................................................ 16
4. Monitor the Image Section ......................................................................................... 19
4.1
Monitor the Image Section ...................................................................................... 19
4.2
Configure via Web UI ................................................................................................ 20
4.2.1
Network.............................................................................................................. 20
4.2.2
IPv6 ..................................................................................................................... 21
4.2.3
HTTPS ................................................................................................................ 22
4.2.4
DDNS .................................................................................................................. 23
4.2.5
PPPoE ................................................................................................................ 25
4.2.6
Streaming .......................................................................................................... 26
4.2.7
UPnP................................................................................................................... 27
4.2.8
Bonjour .............................................................................................................. 29
4.2.9
ONVIF ................................................................................................................. 29
4.2.10
IP Filter............................................................................................................... 30
4.2.11
IP Notification................................................................................................... 31
Camera – Adjust Camera Parameters .................................................................. 33
4.3
4.4
4.3.1
Picture ................................................................................................................ 33
4.3.2
Privacy Mask .................................................................................................... 35
System – Configure and Maintain ......................................................................... 37
iii AirLive CU-720PIR User’s Manual
Table of Contents
4.4.1
System ............................................................................................................... 37
4.4.2
Date & Time ...................................................................................................... 39
4.4.3
Maintenance ..................................................................................................... 40
Video – Configure Profile......................................................................................... 42
4.5
4.5.1
Common ............................................................................................................ 43
4.5.2
Video Profile ..................................................................................................... 44
4.5.3
ROI ...................................................................................................................... 46
4.6
Audio – Audio Parameters ...................................................................................... 47
4.7
Manage User Name, Password and Login Privilege ........................................ 48
4.8
E-mail ............................................................................................................................ 48
4.9
Object Detection......................................................................................................... 50
4.10
4.9.1
Motion Detection ............................................................................................. 50
4.9.2
Audio Detection ............................................................................................... 52
Storage – Status and Configuration of SD card ................................................ 53
4.10.1
SD Card.............................................................................................................. 53
4.10.2
SAMBA Server ................................................................................................. 54
4.11
Continuous Recording ............................................................................................. 55
4.12
Recording List- Files List inside SD Card ........................................................... 56
4.13
4.14
4.12.1
Recording List.................................................................................................. 56
4.12.2
Continuous Recording List .......................................................................... 57
Event Server................................................................................................................ 57
4.13.1
FTP Sever .......................................................................................................... 57
4.13.2
TCP Sever.......................................................................................................... 59
4.13.3
HTTP Sever ....................................................................................................... 60
4.13.4
SAMBA Sever ................................................................................................... 61
Event Schedule- Configure the event schedule ................................................ 62
4.14.1
Setting ................................................................................................................ 62
4.14.2
Record................................................................................................................ 66
5. Troubleshooting & FAQ ............................................................................................. 67
5.1
Monitor the Image Section ...................................................................................... 67
5.2
PING .............................................................................................................................. 72
5.3
Bandwidth Estimation .............................................................................................. 73
5.4
Specification Table.................................................................................................... 74
5.5
Configure Port Forwarding Manually ................................................................... 77
5.6
DDNS ............................................................................................................................. 80
5.7
Power Line Frequency.............................................................................................. 86
5.8
3GPP Table .................................................................................................................. 87
5.9
UPnP.............................................................................................................................. 88
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iv
1. Introduction
1
1. Introduction
1.1 Overview
This camera is an inexpensive and fully scalable surveillance device. Because the Network
Cameras can be plugged into your existing local area network (LAN), you will potentially
save thousands of dollars from unnecessary cabling.
The device is accessible via the LAN or Internet connection. Connect your device directly to
a local area network or xDSL modem, and with Microsoft® Internet Explorer, you get instant,
on demand video streams. Within minutes you can set up the device to capture a video
sequence to a PC. The live video can be uploaded to a website for the world to see.
1 AirLive CU-720PIR User’s Manual
1. Introduction
1.2 Features
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
z
Easy installation with setup wizard (IP Wizard II)
ONVIF IP camera
Built-in PIR sensor for thermal/motion detection
UPnP device discovery and NAT router transversal for easy installation
Dynamic IP Service, DIPS®, to search your IP camera from Internet easily
H.264, MPEG4 and JPEG triple compression simultaneously
1.3 Mega-pixel resolution
Up to 8-profile encoder simultaneously
1.3 Mega-pixel or 720P mode selectable
Up to 30 fps for 720P mode
Up to 30 fps for 1.3 Mega-pixel mode
UDP / TCP / HTTP protocols selectable
IEEE 802.11n wireless LAN (WLAN model)
WEP/WPA/WPA2-PSK wireless security (WLAN model)
3GPP for 3G mobile remote application
Digital zoom
Built-in microphone
Audio line out
Two-way audio
Micro SD Card Slot for Local Storage
Continuous Recording to Micro SD Card and SAMBA Server
Support P2P Function
Intelligent motion detection up to 10 zones
Go to preset once motion triggered
Image transmission using an FTP or e-mail for event
DDNS and PPPoE
Multi-channel control software for surveillance application
On-line firmware upgrade
1.3 System Requirements
z
z
z
z
z
z
Microsoft Internet Explorer 6.0 or later
Microsoft Media Player 11.0 or later (to playback recorded file)
VGA Monitor resolution 1280 x 1024 or higher
Pentium-4 3.6 GHz or higher
Memory Size: 1GB or more
Windows XP, Vista, 7
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2
1. Introduction
1.4 Package Contents
A user can find the following items in the package:
z This camera is the main element of the product.
z Camera Stand with screws
z A/V Cable is for audio line output (white cable) and video output (yellow cable). Note
that this cable is optional.
z Power adapter dedicates 12V DC electric power output to Network Camera.
z User’s manual CD provides important information and instructions for operating the
Network Camera.
z Quick start guide provides important information and instructions for installing this
device.
If any of the above items are missing, please contact your dealer immediately.
Note: Using a power supply with a different voltage than the one included with the Network
Camera will cause damage and void the warranty for this product.
1.5 Physical Description
1.5.1
Front View
1. IR LEDs
These IR LEDs are very useful for low-lux environment to provide extra light source for
image sensor.
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1. Introduction
2. Lens & Focus Ring
A user could use this ring to adjust focus manually.
3. Microphone
The Camera has an built-in internal microphone. This microphone is hidden in the
pinhole located on the front panel.
4. PIR Sensor
PIR sensor is used to sense motion or detect whether a human has moved in or out of
the sensors range.
5. Micro SD Card Slot
A user can insert a micro SD card into this slot for event or continuous recording.
6. Speaker
The Camera has built in a speaker. This speaker allows to output voice or alerting
sound.
1.5.2
Bottom View
1. Audio Output Jack
Audio/Video-out Jack allows this device to output audio and video signal. Use the
attached A/V cable to connect A/V device where white cable is for audio and yellow
cable is for video.
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4
1. Introduction
2. DC Power Jack
The input power is 12VDC.
Note: Supply the power to the Camera with the power adapter included in package.
Otherwise, the improper power adapter may damage the unit and result in danger.
3. Factory Default Reset
This button is hidden in the pinhole. This button is used to restore the all factory default
settings. Sometimes restarting the camera will make the system back to a normal state.
If the system still got problems after restart, a user can restore the factory default
settings and install it again. To restore the device, please follow the steps below:
(1) Insert the paper clip or other tool and press and hold the button down continuously.
(2) Hold it at least 5 seconds and release the tool. Then, the device has been restored
to default settings and reboot again.
Note: Restoring the factory default setting will lose all previous settings included IP
address forever. A user needs to run the IPWizard II program to search the device and
configure it to let the device work properly again.
4. LAN Socket
The LAN socket is a RJ-45 connector for connections to 10Base-T Ethernet or
100Base-TX Fast Ethernet cabling. This Ethernet port built N-Way protocol can detect
or negotiate the transmission speed of the network automatically. Please use Category
5 cable to connect the Network Camera to a 100Mbps Fast Ethernet network switch or
hub.
5. LAN LED (green color)
This LED will be flashing while network accessing via Ethernet.
6. DI/DO Connector
The Camera provides a terminal block with 4 pins of connectors for DI and DO.
7. Power / Wireless LED (orange color)
This LED is used to indicate whether DC power is on or not. In addition, this LED will be
flashing while the wireless accessing of the Camera.
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1. Introduction
1.6 Hardware Installation
1. Attach the Camera with the included stand
2. Place the Camera on the table or fix it onto ceiling or wall
Use three screws to fix the Network Camera onto the ceiling or wall. You could also put
the Network Camera on the table directly.
3. Plug an Ethernet cable into the Camera
Connect an Ethernet cable to the LAN socket located on the Network Camera’s bottom
and attach it to the network.
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6
1. Introduction
4. Connect the external power supply to the DC power jack of the Network Camera.
Note: Use the power adapter, 12VDC, included in the package and connect it to wall
outlet for AC power.
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2. Getting Started
2
2. Getting
Started
Once you have installed the Network Camera well and powered it on, the network
accessing type LED will turn on. It means the system is booting up successfully.
Furthermore, if you have a proper network connection, and access to the Network Camera,
the LED will flash green under wired mode or orange under wireless mode.
When you install the Camera on a LAN environment, you have two easy ways to search
your Cameras by IPWizard II or UPnP™ discovery.
2.1 IP Wizard
Here is the way to execute IPWizard II to discover Camera’s IP address and set up related
parameter in a Camera.
When launch the IPWizard II, a searching window will pop up. IPWizard II is starting to
search Network Cameras on the LAN. The existed devices will be listed as below.
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2. Getting Started
2.1.1
View
If IPWizard II finds network devices, View button will be available. Please select the device
you want to view and click the View button. Then you could see the video from camera
directly. Furthermore, you could double click the left button of mouse to link to the network
device by browser.
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2. Getting Started
2.1.2
LAN
In case you want to change the IP related parameters of wired interface, please select the
device you want to configure and click the LAN button. Relative settings will be carried out
as below.
You could modify the relative settings of the selected device. Click “<<” button will quit the
LAN setting procedure and click “>>” button will move to next page as below.
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10
2. Getting Started
If you do not want to change username and/or password, just click “Submit” button to
perform your setting accordingly. Click “<<” button will go back to previous page.
If you like to change username and/or password of the device, just click the check button.
Then, the related fields will show up as below.
After keying in new username and password, click “Submit” button to perform your setting
accordingly. Click “<<” button will go back to previous page.
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2. Getting Started
2.2 UPnP for Windows
UPnP™ is short for Universal Plug and Play, which is a networking architecture that
provides compatibility among networking equipment, software, and peripherals. This device
is an UPnP enabled device. If the operating system, Windows XP, Vista or 7, of your PC is
UPnP enabled, the Network Camera will be very easy to be found.
Please refer to Chapter 5.9 to enable UPnP settings only if your operating system of PC is
running Windows XP.
Note: Windows 2000 does not support UPnP feature.
To discover your device, go to your Desktop and click My Network Places.
Click the targeted Device. Then Internet Explorer will connect to this Network Camera
automatically.
2.3 Install the IP Camera behind NAT router
Once installed, the device is accessible on your LAN. To access the device from the
Internet, you must configure your broadband router to allow incoming data traffic to the
device. If the device is installed on the LAN with a router, it may get a dynamic IP address
from the DHCP server. If the device wants to be accessed from the WAN, its IP address
needs to be setup as fixed IP, also the port forwarding or Virtual Server function of router
needs to be setup.
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2. Getting Started
However, if your NAT router supports UPnP feature, it can be very easy to achieve NAT
traversal automatically. To do this, enable the NAT-traversal feature, which will attempt to
automatically configure the router to allow access to the camera.
Installing the device with an UPnP router on your network is an easy 3-step procedure:
(1) Enable UPnP option of your NAT router
(2) Enable UPnP NAT traversal option of the Network Camera (default)
(3) Access your Network Camera by DIPS
(1) Enable UPnP option of your NAT router
To use UPnP IGD function (NAT traversal), you need to make sure the UPnP function is
enabled in your router. Most new home routers should support this function. Some of
routers are default enable and others are not. Please check user’s manual of your NAT
router for detail.
(2) Enable UPnP NAT traversal option of the Network Camera
Refer to Setting Î Network Î UPnP page for detail NAT traversal setting. Note that this
option is default enabled.
(3) Access your Network Camera by DIPS
Refer to Setting Î System Î System page for detail DIPS information.
2.4 Configure IP Camera via Web UI
1. Start the web browser on the computer and type the IP address of the Camera you want
to monitor as below:
The Login Window of the Camera is prompted:
13 AirLive CU-720PIR User’s Manual
2. Getting Started
2. Type in your login name and password under “USERNAME” and “PASSWORD”
textbox.
For the first time use (default value), input the
User Name: admin
Password: airlive
That’s, type in “admin” on the “USERNAME” as a default name and “airlive” on the
“PASSWORD” as a default password. Click “OK” button to start the main menu.
3. According your browser’s security setting, the IE Web Page may prompt the “Security
Warning” window. If so, select “Yes” to install and run the ActiveX control into your PC.
Otherwise, the system will load the ActiveX silently.
3. After the ActiveX control was installed and ran, the first image will be displayed.
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2. Getting Started
2.4.1
Login as User
If you log in the Camera as an ordinary user, “Setting” function will be not accessible.
2.4.2
Login as Administrator
If you log in the Camera as the administrator, you can perform all the settings provided by
the device.
Start-up screen will be as follow no matter an ordinary users or an administrator.
15 AirLive CU-720PIR User’s Manual
3. Configure the Camera
3
3. Configure
the Camera
1. Monitor the Image Section
The image shot by the device is shown. The date and time are displayed at the top of the
window.
2. View Profile
The device supports multi-profile function for H.264, MEPG4 and JPEG simultaneously. A
user can choose the proper and/or preferred profile which is listed.
3. Streaming Protocol
A user can select proper streaming protocol according to networking environment.
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3. Configure the Camera
4. Configuration
Click for configuring the camera settings.
5. Language
The device could provide multiple languages to meet customer’s requirement.
6. Two-Way Audio
The device supports 2-way audio function. A user can choose to enable or disable this
function by toggling the icon below.
: Disable audio uploading function.
: Enable audio uploading function.
7. Full Screen
Enlarge video to full screen display.
: Enlarge video to full screen display. Press “ESC” key to disable this function.
8. Digital Zoom
User can drag or scale the box over the video to adjust zoom ratio and position.
17 AirLive CU-720PIR User’s Manual
3. Configure the Camera
9. Snapshot
Click Snapshot to activate this function. Press Snapshot button to take a picture. The
image file is saved as JPEG format into your local PC. Select Browser, the pop-up window
to select the save path and file name prefix, select OK to continue.
If you like to retrieve the saved image, select the file to display the saved image by using
any one of graph editing tools.
10. Record
Click Record to activate this function. Press Record button to start recording. The video file
is saved as ASF format into your local PC. While you want to stop it, press Stop to stop
recording. Select Browser, the pop-up window to select the save path and file name prefix,
select OK to continue.
After stop recording, list the files, this file is named as Video_yyyymmddhhmmss.avi
The ASF files can be display by the standard Windows Media Player, but it needs the
DirectX 9.0 or later version to be installed.
11. Recording Location
Select Recording Location to select the save path and file name prefix, select OK to continue.
12. Snapshot Location
Select Snapshot Location to select the save path and file name prefix, select OK to continue.
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4. Monitor the Image Section
4
4. Monitor
the Image
Section
4.1 Monitor the Image Section
This function is only available for a user logged into Camera as an administrator.
Click on each menu name to display its setting page.
Item
Action
Network
Configure Network settings such as DHCP, DDNS,
3GPP, PPPoE and UPnP
Camera
Adjust camera parameters, position, and set
camera tour
System
Configure system information, date & time,
maintenance, and view system log file.
Video
Configure bit rate and frame rate of video profiles
Audio
Configure audio parameters
User
Setup user name, password and login privilege
E-Mail
Setup E-Mail configuration
Object Detection
Setup Object detection
Storage
Status and configuration of SD card
Continuous Recording
Configure storage type and path
Recording List
Files list inside the SD Card
Event Server
Setup FTP/TCP/HTTP server for event
Event Schedule
Configure the schedule while event triggered
19 AirLive CU-720PIR User’s Manual
4. Monitor the Image Section
4.2 Configure via Web UI
4.2.1
Network
Use this menu to configure the network to connect the device and the clients.
This section provides the menu for connecting the device through Ethernet cable.
MAC address:
Displays the Ethernet MAC address of the device. Note that a user can not change it.
Obtain IP address automatically (DHCP):
DHCP: Stands for Dynamic Host Configuration Protocol.
Enable this checked box when a DHCP server is installed on the network to issue IP
address assignment. With this setting, the IP address is assigned automatically. If this
device can not get an IP address within limited tries, the device will assign a default IP
address, 192.168.1.100, by itself as the default IP address.
IP address, Subnet mask, and Gateway:
If you do not select Obtain an IP address automatically, then you need to enter these
network parameters manually.
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4. Monitor the Image Section
Obtain DNS from DHCP:
DNS: Stands for Domain Name System.
Enable this checked box when a DHCP server is installed on the network and provide DNS
service.
Primary DNS and Secondary DNS:
If you do not select Obtain DNS from DHCP, then you need to enter these parameters
manually.
HTTP Port:
The device supports two HTTP ports. The first one is default port 80 and this port is fixed.
This port is very useful for Intranet usage. The second HTTP port is changeable. Users
could assign the second port number of http protocol, and the WAN users should follow the
port number to login. If the http port is not assigned as 80, users have to add the port
number in back of IP address. For example: http://192.168.1.100:8080.
Therefore, the user can access the device by either
http://xx.xx.xx.xx/, or http://xx.xx.xx.xx:xxxx/ to access the device.
If multiple devices are installed on the LAN and also required to be accessed from the WAN,
then the HTTP Port can be assigned as the virtual server port mapping to support multiple
devices.
Click “OK” to save and enable the setting.
4.2.2
IPv6
IPv6: To enable or disable the IPv6 service here.
The IP communication protocol used for current Internet is having the problem of
insufficient IP addresses. The one-for-all solution is the new-generation internet protocol,
IPv6. IPv6 has 16-byte long address space, offering a huge number of addresses, and also
provides better scalability, quality of service, mobility, and security to the network.
21 AirLive CU-720PIR User’s Manual
4. Monitor the Image Section
4.2.3
HTTPS
HTTPS: Stands for Hypertext Transfer Protocol Secure
HTTPS is a combination of the Hypertext Transfer Protocol with the SSL/TLS protocol to
provide encrypted communication and secure identification of a network web server.
HTTPS connections are often used for sensitive transactions in corporate information
systems. The main idea of HTTPS is to create a secure channel over an insecure network.
This ensures reasonable protection from eavesdroppers and man-in-the-middle attacks,
provided that adequate cipher suites are used and that the server certificate is verified and
trusted.
HTTPS:
To enable or disable the HTTPS service here. Note that the HTTPS function of this device
is not only encrypted the web content but also audio/video data.
If the HTTPS is enabled, there is further option for “HTTP&HTTPS” or “HTTPS only”. In
case, the “HTTPS only” is enabled, all packets from the Camera will go through HTTPS
only and HTTP service is no longer available.
Port:
Choose the HTTPS port. The default value is 443.
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4. Monitor the Image Section
4.2.4
DDNS
DDNS: Stands for Dynamic Domain Name Server
Your Internet Service Provider (ISP) provides you at least one IP address which you use to
connect to the Internet. The address you get may be static, meaning it never changes, or
dynamic, meaning it’s likely to change periodically. Just how often it changes, depends on
your ISP. A dynamic IP address complicates remote access since you may not know what
your current WAN IP address is when you want to access your device over the Internet.
One of the possible solutions to the dynamic IP address problem comes in the form of a
dynamic DNS service.
A dynamic DNS service is unique because it provides a means of updating your IP address
so that your listing will remain current when your IP address changes. There are several
excellent DDNS services available on the Internet. One such service you can use is
www.DynDNS.org. You’ll need to register with the service and set up the domain name of
your choice to begin using it. Please refer to the home page of the service for detailed
instructions or refer to Appendix G for more information.
23 AirLive CU-720PIR User’s Manual
4. Monitor the Image Section
If your device is connected to xDSL directly, you might need this feature. However, if your
device is behind a NAT router, you will not need to enable this feature because your NAT
router should take care of this job. As to xDSL environment, most of the users will use
dynamic IP addresses. If users want to set up a web or a FTP server, then the Dynamic
Domain Name Server is necessary.
DDNS:
To enable or disable the DDNS service here.
Server name:
Choose the built-in DDNS server.
DDNSHost:
The domain name is applied of this device.
User name:
The user name is used to log into DDNS.
Password:
The password is used to log into DDNS.
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4. Monitor the Image Section
4.2.5
PPPoE
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows your device
with xDSL or cable connects with broadband network directly, then your device can dial up
and get a dynamic IP address. For more PPPoE and Internet configuration, please consult
your dealer or ISP.
The device can directly connect to the xDSL, however, it should be setup on a LAN
environment to program the PPPoE information first, and then connect to the xDSL modem.
Power on again, then the device will dial on to the ISP connect to the WAN through the
xDSL modem.
The procedures are
• Connect to a LAN by DHCP or Fixed IP
• Access the device; enter Setting Î Network Î PPPoE as below
PPPoE:
To enable or disable the PPPoE service here.
25 AirLive CU-720PIR User’s Manual
4. Monitor the Image Section
User name:
Type the user name for the PPPoE service which is provided by the ISP.
Password:
Type the password for the PPPoE service which is provided by the ISP.
IP address, Subnet mask, and Gateway (read only):
Shows the IP information got from PPPoE server site.
Status:
Shows the Status of PPPoE connection.
4.2.6
Streaming
RTSP is a streaming control protocol, and a starting point for negotiating transports such as
RTP, multicast and Unicast, and for negotiating codecs. RTSP can be considered a
"remote control" for controlling the media stream delivered by a media server. RTSP
servers typically use RTP as the protocol for the actual transport of audio/video data.
RTSP Port:
Choose the RTSP port. The RTSP protocol allows a connecting client to start a video
stream. Enter the RTSP port number to use. The default value is 554.
RTP Port:
Specify the range of transmission port number of video stream. The default range is 50000
to 50999. User can specify a number between 1024 and 65535.
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4.2.7
UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an
UPnP enabled Network Camera. If your operating system is UPnP enabled, the device will
automatically be detected and a new icon will be added to “My Network Places.” If you do
not want to use the UPnP functionality, it can be disabled.
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT
traversal when your device is located on an intranet (LAN) and you wish to make it
available from the other (WAN) side of a NAT router. With NAT traversal properly
configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to
the device.
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UPnP:
To enable or disable the UPnP service here.
Friendly Name:
Shows the friendly name of this device here.
UPnP NAT Traversal
When enabled, the device will attempt to configure port mapping in a NAT router on your
network, using UPnP™. Note that UPnP™ must be enabled in the NAT router first.
Port Range:
The port range will open in NAT router.
External IP address:
Show the IP address and port for WAN access through Internet. If NAT traversal is
configured successfully, user can use this IP address and port to access this device. The
external IP address is not shown in case NAT traversal function is failed.
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4.2.8
Bonjour
Bonjour, also known as zero-configuration networking, enables automatic discovery of
computers, devices, and services on IP networks. Bonjour uses industry standard IP
protocols to allow devices to automatically discover each other without the need to enter IP
addresses or configure DNS servers. Specifically, Bonjour enables automatic IP address
assignment without a DHCP server, name to address translation without a DNS server, and
service discovery without a directory server. Bonjour is an open protocol which Apple has
submitted to the IETF as part of the ongoing standards-creation process.
Bonjour:
To enable or disable the Bonjour service here.
Friendly Name:
Shows the friendly name of this device here.
4.2.9
ONVIF
ONVIF is a global and open industry forum with the goal to facilitate the development and
use of a global open standard for the interface of physical IP-based security products. In
other words, to create a standard for how IP products within video surveillance and other
physical security areas can communicate with each other.
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ONVIF:
To enable or disable the ONVIF interface here. And select the ONVIF version to match
client’s supported version.
4.2.10 IP Filter
You can enter different user’s IP address which are allowing enter or denying by the device.
IP Filter:
To enable or disable the IP filter function here.
IP Filter Policy:
Choose the filter policy where is denying or allowing.
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4.2.11 IP Notification
In case the IP address is changed, system is able to send out an email to alert someone if
the function is enabled.
SMTP Notification (e-mail):
If enable this function, then the “Send to” and “Subject” fields need to be filled.
Send To:
Type the receiver’s e-mail address. This address is used for reply mail.
Subject:
Type the subject/title of the E-mail.
TCP Notification:
If enable this function, then the “TCP Server“, “TCP Port”, and “Message” fields need to be
filled.
TCP Server:
Type the server name or the IP address of the TCP server.
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TCP Port:
Set port number of TCP server.
Message:
The message will be sent to FTP server.
HTTP Notification:
If enable this function, then the fields below need to be filled.
URL:
Type the server name or the IP address of the HTTP server.
HTTP Login name:
Type the user name for the HTTP server.
HTTP Login Password:
Type the password for the HTTP server.
Proxy Address:
Type the server name or the IP address of the HTTP Proxy.
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Proxy Port:
Set port number of Proxy.
Proxy Login name:
Type the user name for the HTTP Proxy.
Proxy Login Password:
Type the password for the HTTP Proxy.
Custom parameter:
User can set specific parameters to HTTP server.
Message:
The message will be sent to HTTP server.
4.3 Camera – Adjust Camera Parameters
Use this menu to set the functions of the camera parameters of the device.
4.3.1
Picture
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Rotation:
Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as below.
White Balance:
Auto: will adjust the white balance automatically.
Hold: will hold the white balance.
Exposure Control:
Auto: will adjust the internal gain automatically.
Hold: will hold the internal gain.
Maximum Exposure Time:
Set the Maximum Exposure Time. However, the real exposure time may be
shorter if good light condition.
Power Frequency:
Frequency of power line: 50 or 60Hz.
Exposure Value:
Exposure value is AE target value. This value is to adjust the integration,
analog gain and digital gain to achieve the target brightness value
(Exposure Value).
This value is dependent to “Auto Exposure” only.
Color Level:
Large value will be colorful.
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Brightness:
Large value will brighten camera.
Contrast:
Large value will contrast camera heavily.
Sharpness:
Large value will sharpen camera.
3D De-Noise:
The 3D De-Noise can remove or lower unwanted noise and preserve fine
details and edges as possible. This function is able to lower the bitrate a lot,
especially in low light environment.
ICR:
Use built-in photo sensor or manual to control ICR.
In case a user selects manual mode, there are 4 modes: Night (On), Day (Off), Auto or
Schedule to control built-in IR LEDs. This function is very useful under low illumination
environment even 0 Lux.
In case the Auto mode is selected, a user needs to specify 3 parameters in advance:
Night Mode Threshold (0~10000): this value set the threshold to turn on IR LED. It
should be lower or equal to Day Mode Threshold.
Day Mode Threshold (0~10000): this value set the threshold to turn off IR LED. It
should be higher or equal to Night Mode Threshold.
Delay Time: The delay time between LED ON/OFF switching.
Note that Current Value is the current luminance from the captured video. It’s a useful
reference to set LED ON/OFF Threshold.
Default Settings:
Restore to factory image settings.
4.3.2
Privacy Mask
Use this page to specify privacy mask window 1 to window 7 and set the name and gray
level for selected window.
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Add and Delete:
To add or delete the privacy mask windows, user can specify up to 7 windows to mask the
video captured by this device. By dragging mouse on the image, you can change the
position and size of the selected window accordingly.
Name:
Name of the specified window.
Level
Defines the gray level of mask block. The lower value will be darker.
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4.4 System – Configure and Maintain
Use this menu to perform the principal settings of the device.
4.4.1
System
DIPS (Dynamic IP Service):
To enable or disable the DIPS® (Dynamic IP Service) function.
Device ID (for DIPS):
It’s a unique number of each device for identification and this ID is used for DIPS.
In the Appendix G, it describes how to locate your device from Internet by DDNS service.
However, we provide another easier way to do the same job called Dynamic IP Service,
DIPS®.
To use this service, just follow four steps below:
(1) Enable DIPS function of the device
(2) Check your Device ID from this page. This is a unique number for each device.
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(3) If your device is behind a NAT router, please configure your device properly. You
could refer to section “Install the Camera behind a NAT Router” above. You only need
to do this job one time.
(4) Visiting our company’s web site, you can find DIPS service page as below:
Enter your Device Number and press “OK” button.
Then, a new web page will pop up and link to your device accordingly.
You will see that DIPS is a much easier service than DDNS.
Device Title:
You can enter the name of this unit here. It’s very useful to identify the specific device from
multiple units. The information will be shown on IPWizard II once the device is found.
Software Version:
This information shows the software version of the device.
Network LED:
To turn on or off Network LED.
Power LED (Wireless LED):
To turn on or off Power LED (wireless LED if WLAN model).
Log:
User can check the system log information of the device, including the Main Info, Appended
Info, Operator IP, and so on …
Reload:
Click this button; user can refresh the log information of the device.
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4.4.2
Date & Time
You can setup the device or make it synchronized with PC or remote NTP server. Also, you
may select your time zone in order to synchronize time locally.
Server Date & Time:
Displays the device’s date and time.
PC Time:
Displays the connected PC’s date and time.
Adjust:
- Synchronize with PC:
Click this option to enable time synchronization with PC time.
- Manual setting:
Click this option to set time and date manually.
- Synchronize with NTP:
Click this option if you want to synchronize the device’s date and time with those of time
server called NTP server (Network Time Protocol).
NTP Server:
Type the host name or IP address or domain name of the NTP server.
NTP sync. Interval: Select an interval between 1 and 23 hours at which you want to
adjust the device’s time referring to NTP server
Time zone:
Set the time difference from Greenwich Mean Time in the area where the device is
installed.
Daylight Saving:
Disable or enable the daylight saving adjustment.
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4.4.3
Maintenance
Hard Factory Default (Include the network setting):
Recall the device hard factory default settings. Note that click this button will reset all
device’s parameters to the factory settings (including the IP address).
Factory Default (Except the network setting):
The unit is restarted and most current settings are reset to factory default values. This
action will not reset the network setting.
Backup Setting:
To take a backup of all of the parameters, click this button. If necessary, it will then be
possible to return to the previous settings, if settings are changed and there is unexpected
behavior.
Restore Setting:
Click the “Browse” button to locate the saved backup file and then click the “Restore
Setting” button. The settings will be restored to the previous configuration.
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Firmware Upgrade:
The device supports new firmware upgrade (the software that controls the operation in the
device). Please contact your dealer for the latest version if necessary.
Download the latest firmware file from our website or your dealer. Unzip this firmware file to
binary file and store it into your PC. Then follow the steps as bellows carefully:
1. Close all other application programs which are not necessary for firmware update.
2. Make sure that only you access this device while firmware updating.
3. Disable Motion Detection function.
4. Click “Browse” button. Select the Firmware binary file.
(Note that it must make sure that the Firmware only applies to this device, once update, it
will be burned into FLASH ROM of system.)
5. Once the firmware file was selected, click “Firmware Upgrade” button.
6. The upgrade progress information will be displayed. Once the uploading process
completed, the device will reboot the system automatically.
7. Please wait for timer countdown, and then you can use IPWizard II to search the device
again.
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Warning!!! The download firmware procedure can not be interrupted. If the power
and/or network connection are broken during the download procedure, it might
possibly cause serious damage to the device.
Strongly suggest that DO NOT upgrade firmware via Wireless LAN due to high error
rate possibly and don't allow any other clients to access this unit during updating
procedure.
Be aware that you should not turn off the power during updating the firmware and
wait for finish message.
Furthermore, the firmware upgrade procedure always is risk and do not try to
upgrade new firmware if it’s not necessary.
System Restart:
The device is restarted without changing any of the network settings. It means the IP
address of the device will not change after firmware upgrade.
4.5 Video – Configure Profile
This device provides 2 modes of video profile. The first one is 1.3 Mega mode which
supports video resolution up to 1.3 Mega-pixel. The second one is 720p mode which
supports video resolution up to 1 Mega-pixel. User only can select either 1.3 Mega or 720p
mode to operate the camera. Switching 1.3 Mega and 720p mode, the device will take time
to reboot system.
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4.5.1
Common
Video Profile:
User can only choose either 720p or 1.3 Mega modes. 720p mode can serve streams up to
1280x720 resolution maximum. On the other hand, 1.3 Mega mode, it can streams up to
1280x1024 resolution maximum.
Note that this camera supports local video output for TV monitor. It’s very useful to check
view angle or focus during camera installation. However, the local video output in only
available at “720p” mode. If user needs this function, must switch this camera to “720p”
mode first.
Text Overlay Setting:
There are some important information can be embedded into image, including date, time,
and/or text. User also can change the font color, background color, or Transparency.
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4.5.2
Video Profile
Name:
Assign a name to the selected profile.
Video Type:
Video codec of the selected video profile.
Resolution:
Resolution of the selected video profile.
ROI:
Assign the selected profile as a ROI stream or not.
Rate Control:
Defines the rate control method of this profile. There are four options: Constant Bit Rate
(CBR), Variable Bit Rate (VBR), Enhanced Constant Bit Rate (ECBR), and Enhanced
Variable Bit Rate (EVBR).
For CBR, the video bit rate is between low to high bandwidth based on different resolutions.
User can set the desired bit rate to match the limitation of bandwidth.
For VBR, user should choose the quality level to set the video quality rather than bit rate.
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The quality level is between 1 and 100. The higher value can reach the better quality but of
course will consume higher bandwidth.
For ECBR, the video bitrate is based on normal CBR mode. However, the target bitrate can
be increased to max target bitrate while lots of motion in video. The max target bitrate will
keep a pre-defined time period and then back to normal CBR bitrate.
For EVBR, the video bitrate is based on normal VBR mode. However, the target bitrate can
be increased to max target bitrate while lots of motion in video. The max target bitrate will
keep a pre-defined time period and then back to normal VBR mode.
Max Frame Rate:
Defines the targeted frame rate of this profile. For example, set the frame rate to 15 fps,
then the image will be updated for 15 frames per second as possible. User need to set
reasonable max frame rate versus video quality under the limited bandwidth.
GOP Control:
Defines the Intra/Inter-frame (I/P) ratio of this profile. For example, set the GOP to 30, then
the video stream will have one Intra-frame every 30 frames.
Multicast:
Enable or disable the multicast function.
Multicast Video:
Fill in the IP address and port for multicast video streaming of the selected profile.
Multicast Audio:
Fill in the IP address and port for multicast audio streaming of the selected profile.
Time to live:
Time to live (TTL) is a mechanism that limits the lifespan of data in a computer or network.
Once the prescribed event count or timespan has elapsed, data is discarded. TTL prevents
a data packet from circulating indefinitely.
Always Enable Multicast:
Multicast streaming is always enabled or by request.
Warning!!! To enable the multicast streaming, you shall make sure your Intranet
does support multicast function. Otherwise, your Intranet may occur network storm
seriously.
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4.5.3
ROI
ROI means Region of Interest. Use this page to specify ROI window which ROI is QVGA
resolution.
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4.6 Audio – Audio Parameters
Setting
Audio:
To enable or disable audio function
Audio Type:
To select audio codec
Audio Mode:
To select Simplex or Full duplex (2-way audio) mode
Input Gain:
To adjust gain of input audio
Output Gain:
To adjust gain of output audio
Speaker Out:
To turn on/off the built-in loud-speaker. If disables the built-in loud-speaker, the audio will
output to 3.5mm jack of audio connector.
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4.7 Manage User Name, Password and Login Privilege
Use this menu to add, update, or remove the usernames and passwords of the
Administrator and viewer.
Viewer login:
Select “Anonymous” to allow any one viewing the video once connected. Otherwise, only
users in database can view the video after login.
Access Right:
Administrator can access every function in this device. However, Viewers only can view the
video and access limited function.
Add, update, and remove of Users account:
Manage the user’s account of viewer user.
4.8 E-mail
You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if
users want to send the alarm message out, it will need to configure parameters here and
also add at least one event schedule to enable event triggering.
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SMTP Server:
Type the SMTP server name or the IP address of the SMTP server.
Test:
Send a test mail to mail server to check this account is available or not.
SMTP Port:
Set port number of SMTP service.
SSL:
Enable SSL function or not.
SMTP Authentication:
Select the authentication required when you send an e-mail.
Disable: if no authentication is required when an e-mail is sent.
Enable: if authentication is required when an e-mail is sent.
Authentication User name:
Type the user name for the SMTP server if Authentication is Enable.
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Authentication Password:
Type the password for the SMTP server if Authentication is Enable.
E-mail To:
Type the receiver’s e-mail address.
E-mail From:
Type the sender’s E-mail address. This address is used for reply e-mails.
E-mail Subject:
Type the subject/title of the e-mail.
4.9 Object Detection
4.9.1
Motion Detection
Use this menu to specify motion detection window 1 to window 10 and set the conditions for
detection while observing a captured image.
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Add and Del:
To add or delete the motion windows. User can specify up to 10 Included and/or Excluded
windows to monitor the video captured by this device. By dragging mouse on the image,
you can change the position and size of the selected motion window accordingly.
Included or Excluded Window:
These windows can be specified as Included or Excluded type.
Included windows target specific areas within the whole video image
Excluded windows define areas within an Include window that should be ignored
(areas outside Include windows are automatically ignored)
Name:
Name of the specified motion window.
Object Size:
Defines the object size of motion detection. The higher object size will only larger objects
trigger motion detection. The lower object size will even small objects trigger motion
detection too. Generally speaking, the smaller size will be easier to trigger event.
Sensitivity
Defines the sensitivity value of motion detection. The higher value will be more sensitivity.
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4.9.2
Audio Detection
Audio Alarm Level:
Define the sensitivity value of Audio detection. The higher value will be more sensitivity.
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4.10 Storage – Status and Configuration of SD card
4.10.1 SD Card
This page shows the status of attached SD card. You may setup related parameters to
manage the attached SD card also.
Enable automatic disk cleanup:
Delete old recorded files while the conditions are reached as below.
Remove recordings order than:
Delete old files by days.
Remove oldest recordings when disk is:
Delete old files by left capacity.
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4.10.2 SAMBA Server
This page shows the status of SAMAB server. You may setup related parameters to
manage the remote SAMBA server.
Host:
Type the SAMBA server domain name or the IP address of the SMTP server.
Share:
Type the share folder of remote SAMBA server which the camera will upload files to this
space.
User name:
Type the user name for the remote SAMBA server.
Password:
Type the password for the remote SAMBA server.
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4.11 Continuous Recording
The camera can continuously record video stream into files and save them to attached SD
card or remote SAMBA server.
Continuous Recording:
Enable or disable this function.
Record File Type:
Choose a video profile to record.
DISK:
Save recorded files to SD card or remote SAMBA server.
Path:
Define the folder path for the recorded files.
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Restart:
Be careful, click this button will delete all continuous files recorded in SD card
or remote SAMBA server.
4.12 Recording List- Files List inside SD Card
4.12.1 Recording List
This page shows the files list information. User may play or delete the selected file.
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4.12.2 Continuous Recording List
This page only shows the continuous recording files which stored in SD card or remote
SAMBA server. User may play or delete the selected file.
4.13 Event Server
4.13.1 FTP Sever
You may setup FTP parameters for further operation of Event Schedule. That’s, if users
want to send the alarm message to an FTP server, it will need to configure parameters here
and also add at least one event schedule to enable event triggering as SMTP.
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Name:
User can specify multiple FTP paths as wish. Therefore, user needs to specify a name for
each FTP setting.
FTP Server:
Type the server name or the IP address of the FTP server.
Test:
Check the FTP server whether this account is available or not.
FTP Login name:
Type the user name for the FTP server.
FTP Login Password:
Type the password for the FTP server.
FTP Port:
Set port number of FTP service.
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FTP Path:
Set working directory path of FTP server.
FTP Passive Mode:
Select passive or active mode connecting to FTP server.
4.13.2 TCP Sever
In addition to send video file to FTP server, the device also can send event message to
specified TCP server.
Name:
User can specify multiple TCP servers as wish. Therefore, user needs to specify a name for
each TCP server setting.
TCP Server:
Type the server name or the IP address of the TCP server.
TCP Port:
Set port number of TCP server.
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4.13.3 HTTP Sever
The device also can send event message to specified HTTP server.
Name:
User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name
for each HTTP server setting.
URL:
Type the server name or the IP address of the HTTP server.
Test:
Check the HTTP server whether it is available or not.
HTTP Login name:
Type the user name for the HTTP server.
HTTP Login Password:
Type the password for the HTTP server.
Proxy Address:
Type the server name or the IP address of the HTTP Proxy.
Proxy Login name:
Type the user name for the HTTP Proxy.
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Proxy Login Password:
Type the password for the HTTP Proxy.
Proxy Port:
Set port number of Proxy.
4.13.4 SAMBA Sever
The device also can send video stream to specified SAMBA server.
Name:
User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name
for each HTTP server setting.
SAMBA Server:
Type the server name or the IP address of the SAMBA server.
Test:
Check the SAMBA server whether this account is available or not.
SAMBA Login name:
Type the user name for the SAMBA server.
SAMBA Login Password:
Type the password for the SAMBA server.
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SAMBA Path:
Set working directory path of SAMBA server.
4.14 Event Schedule- Configure the event schedule
This menu is used to specify the schedule of Event or Schedule Trigger and activate the
some actions provided by this device. Where the Schedule Trigger will be activated by
user-define interval without event happened.
4.14.1 Setting
Name:
Name of the Event or Schedule.
Enable:
Enable or disable this Event or Schedule.
Type:
Event trigger or Schedule trigger.
Enable Time:
Define the feasible time slot.
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Trigger by:
Select the triggered sources.
Action:
Define the actions once event triggered.
Example 1:
Send file to FTP server by motion triggered always:
1. Select event trigger
2. Enable time: start from 00:00 to 24:00 every day
3. Trigger by: Motion Area (Added in Object Detection page)
4. Action : Send FTP (Add in Event Server -> FTP Server page)
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Example 2:
Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00
1. Select event trigger.
2. Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on
Saturday 06:00.
3. Trigger by : Motion Area (Added in Object Detection page)
4. Action : Send e-mail (Add in E-Mail page)
i.
To email address: You need to input the receiver email address.
ii.
Subject: You could specify the email subject.
iii.
Message: You could specify the email content.
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Example 3:
Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday.
1. Type: Select schedule trigger and interval is 10-minute.
2. Enable time: Select Monday to Friday, and set start time from 18:00 and keep
work in 6 hours.
3. Trigger by : You do not need to choose it, because this will be triggered every
minute
4. Action : Voice Alert
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4.14.2 Record
User can choose the type of record file for event or schedule application.
Record File Type:
Choose JPEG, AVI-JPEG, or AVI-H.264 file format.
Record File Prefix:
Define the prefix of recorded filename.
JPEG Picture Numbers:
Define the picture numbers of JPEG to be sent out.
Pre-Trigger Duration:
Define the maximum duration of pre-alarm.
Post-Trigger Duration:
Define the maximum duration of post-alarm.
Max File Size:
Define the maximum buffer size of record file.
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5. Troubleshooting & FAQ
5
5.
Troubleshooting &
FAQ
5.1 Monitor the Image Section
Question
Answer or Resolution
Features
The video and audio The device utilizes H.264, MPEG4 and JPEG triple compression
codec is adopted in the to providing high quality images. Where H.264 and MPEG4 are
device.
standards for video compression and JPEG is a standard for
image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726
for RTSP streaming.
The maximum number The maximum number of users is limited to 20. However, it also
of users access the depends on the total bandwidth accessed to this device from
device simultaneously. clients. The maximum data throughput of the device is around
20~25Mbps for UDP mode and 10Mbps for HTTP mode.
Therefore, the actual number of connected clients is varying by
streaming mode, settings of resolution, codec type, frame rate
and bandwidth. Obviously, the performance of the each
connected client will slow down when many users are logged on.
The device can be The device is not weatherproof. It needs to be equipped with a
used outdoors or not.
weatherproof case for outdoors using. However, equipped with a
weatherproof case might disable the audio function of the
device.
Install this device
Status LED does not
light up.
The network cabling is
required for the device.
The device will be
installed and work if a
• Check and confirm that the DC power adaptor, included in
packaged, is used. Secure the power connector and re-power it
on again.
• If the problem is not solved, the device might be faulty. Contact
your dealer for further help.
The device uses Category 5 UTP cable allowing 10 and/or 100
Base-T networking.
If a firewall exists on the network, port 80 is open for ordinary
data communication. The HTTP port and RTSP port need to be
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firewall exists on the
network.
The username and
password for the first
time or after factory
default reset
Forgot the username
and password
Forgot the IP address
of the device.
IPWizard II program
cannot find the device.
Internet Explorer does
not seem to work well
with the device
IPWizard II program
fails to save the
network parameters.
opened on the firewall or NAT router.
Username = admin and password = airlive.
Note that it’s all case sensitivity.
Follow the steps below.
1. Restore the factory default setting by press pressing and
holding down more than 3 seconds on the device.
2. Reconfigure the device.
Check IP address of device by using the IPWizard II program or
by UPnP discovery.
• Re-power the device if cannot find the unit within 1 minutes.
• Do not connect device over a router. IPWizard II program
cannot detect device over a router.
• If IP address is not assigned to the PC which running IPWizard
II program, then IPWizard II program cannot find device. Make
sure that IP address is assigned to the PC properly.
• Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
• Check the firewall setting of your PC or Notebook.
Make sure that your Internet Explorer is version 6.0 or later. If
you are experiencing problems, try upgrading to the latest
version of Microsoft’s Internet Explorer from the Microsoft
webpage.
• Network may have trouble. Confirm the parameters and
connections of the device.
UPnP NAT Traversal
Can not work with NAT • Maybe NAT router does not support UPnP function. Please
router
check user’s manual of router and turn on UPnP function.
• Maybe UPnP function of NAT router is not compatible to the IP
camera. Please contact your dealer to get the approval routers
list.
Some IP cameras are • Maybe too many IP cameras have been installed on the LAN,
working but others are and then NAT router is out of resource to support more cameras.
failed
You could turn off and on NAT router to clear out of date
information inside router.
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Cannot access the
login page and other
web pages of the
Network Camera from
Internet Explorer
Access this device
• Maybe the IP Address of the Network Camera is already being
used by another device or computer. To confirm this possible
problem, disconnect the Network Camera from the network first,
and then run the PING utility to check it out.
• Maybe due to the network cable. Try correcting your network
cable and configuration. Test the network interface by
connecting a local computer to the Network Camera via a
crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is correct.
If the Network Camera has a dynamic address, it may have
changed since you last checked it.
• Network congestion may prevent the web page appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Network
Camera must be in the same class of the private IP address on
the LAN.
• Make sure the http port used by the Network Camera,
default=80, is forward to the Network Camera’s private IP
address.
• The port number assigned in your Network Camera might not
be available via Internet. Check your ISP for available port.
• The proxy server may prevent you from connecting directly to
the Network Camera, set up not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your
router's manual for details.
• Packet Filtering of the router may prohibit access from an
external network. Refer to your router's manual for details.
• Access the Network Camera from the Internet with the global
IP address of the router and port number of Network Camera.
• Some routers reject the global IP address to access the
Network Camera on the same LAN. Access with the private IP
address and correct port number of Network Camera.
• When you use DDNS, you need to set Default Gateway and
DNS server address.
• If it’s not working after above procedure, reset Network Camera
to default setting and installed it again.
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Image or video does
not appear in the main
page.
Check the device’s
ActiveX is installed on
your computer
Internet Explorer
displays the following
message: “Your
current security
settings prohibit
downloading ActiveX
controls”.
The device work
locally but not
externally .
The unreadable
characters are
displayed.
Frame rate is slower
• If the problem is not solved, the Network Camera might be
faulty. Contact your dealer for further help.
• The first time the PC connects to Network Camera, a pop-up
Security Warning window will appear to download ActiveX
Controls. When using Windows XP, or Vista, log on with an
appropriate account that is authorized to install applications.
• Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to reduce
the required bandwidth.
Go to C:\Windows\Downloaded Program Files and check to see
if there is an entry for the file “IPCamera Control”. The status
column should show “Installed”. If the file is not listed, make sure
your Security Settings in Internet Explorer are configured
properly and then try reloading the device’s home page. Most
likely, the ActiveX control did not download and install correctly.
Check your Internet Explorer security settings and then close
and restart Internet Explorer. Try to browse and log in again.
Setup the IE security settings or configure the individual settings
to allow downloading and scripting of ActiveX controls.
• Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall
may need to have some settings changed in order for the device
to be accessible outside your LAN.
• Make sure that the device isn’t conflicting with any other web
server running on your LAN.
• Check the configuration of the router settings allow the device
to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
• The traffic of the network and the object of the image affect
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than the setting.
the frame rate. The network congestion causes frame rate
slower than the setting.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
• Ethernet switching hub can smooth the frame rate.
Blank screen or very
• Your connection to the device does not have enough
slow video when audio bandwidth to support a higher frame rate for the streamed image
is enabled.
size. Try reducing the video streaming size to 160x120 or
320x240 and/or disabling audio.
• Audio will consume 32 kbps. Disable audio to improve
video. Your Internet connection may not have enough bandwidth
to support streaming audio from the device.
Image Transfer on
• Default Gateway and DNS server address should be set up
e-mail or FTP does not correctly.
work.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Pan/Tilt does not work.
• Click [Refresh] on the Internet Explorer when the
(including Click to
communication stops with the device. The image will refresh.
Center and Preset
• Other clients may be operating Pan/Tilt.
Positioning)
• Pan/Tilt operation has reached the end of corner.
Pan/Tilt does not work
There may be a slight delay when you are using the Pan/Tilt
smoothly.
feature in conjunction with streaming audio and video. If you find
that there is a significant delay while panning or tilting the
camera, try disabling the audio streaming and/or reducing the
video streaming size.
Video quality of the device
The focus on the
• The lens is dirty or dust is attached. Fingerprints, dust,
Camera is bad.
stain, etc. on the lens can degrade the image quality.
The color of the image
• Adjust White Balance.
is poor or strange.
• To insure the images you are viewing are the best they can
be, set the Display property setting (color quality) to 16bit at least
and 24 bit or higher if possible within your computer.
•The configuration on the device image display is incorrect.
You need to adjust the image related parameters such as
brightness, contrast, hue and sharpness properly.
Image flickers.
• Wrong power line frequency makes images flicker. Make
sure the 50 or 60Hz format of your device.
• If the object is dark, the image will flicker. Make the
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Noisy images occur.
Cannot play the
recorded ASF file
condition around the Camera brighter.
The video images might be noisy if the device is located in a
very low light environment. Make the condition around the
camera brighter or turn the IR LEDs on.
Miscellaneous
Have installed Microsoft®’s DirectX 9.0 or later and use the
Windows Media Player 11.0 or later to play the AVI filed
recorded by the Device.
5.2 PING
The PING (stands for Packet Internet Groper) command is used to detect whether a
specific IP address is accessible by sending a packet to the specific address and waiting for
a reply. It’s also a very useful tool to confirm the device installed or if the IP address
conflicts with any other devices over the network.
If you want to make sure the IP address of the device, utilize the PING command as
follows:
z Start a DOS window.
z Type ping x.x.x.x, where x.x.x.x is the IP address of the device.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other devices conflicts with the IP address of Network Camera,
also can utilize the PING command but you must disconnect the device from the network
first.
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5.3 Bandwidth Estimation
The frame rate of video transmitted from the device depends on connection bandwidth
between client and server, video resolution, codec type, and quality setting of server. Here
is a guideline to help you roughly estimate the bandwidth requirements form your device.
The required bandwidth depends on content of video source. The slow motion video will
produce smaller bit rate generally and fast motion will produce higher bit rate vice versa.
Actual results generated by the device may be varying.
Image
Resolution
160 x 120
(QQVGA)
320 x 240
(QVGA)
640 x 480
(VGA)
1280x720
(HD)
1600x1200
(UXGA)
Average
range of data
sizes for
JPEG mode
3 ~ 6k byte
per frame
8 ~ 20k byte
per frame
20 ~ 50K
byte per frame
100 ~ 200k
byte per frame
Average bit rate
for MPEG4 mode
64kbps~256kbps
@ 30fps
NA
NA
NA
NA
Average bit rate
for H.264 mode
32kbps~192kbps
@ 30fps
192kbps~512kbps
@ 30fps
384kbps~1536kbps
@ 30fps
512kbps~3076kbps
@ 15fps
512kbps~3076kbps
@ 15fps
Note: Audio streaming also takes bandwidth around 32kbps. Some xDSL/Cable
modem upload speeds could not even reach up to 128 kbps. Thus, you may not be
able to receive good quality video while also streaming audio on a 128 kbps or lower
connection. Even though the upload speed is more than 128kbps, for optimal video
performance, disabling audio streaming will get better video performance.
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5.4 Specification Table
Model
CU-720PIR
Camera Type
Indoor Cube Type
Image Sensor
1/4” 1.3 MegaPixel CMOS sensor
Sensor Resolution
1280X720
Board Lens
Lens Type
4mm
Camera
Night Vision
Yes
Max IR Distance
10M
Minimum Illumination
0 Lux with LEDs on
Mechanical IR-Cut
Filter
Built-In Removable IR Cut Filter
Auto Iris
None
45°50' (H)
Viewing Angle
28°40' (V)
Pan/Tile Control
None
Analog Video Out
Yes
Video
H.264
Video Compression
MPEG4
MJPEG
Video Profile
20
1280x720 @ 30 fps
640x480 @ 30 fps
Resolution and Frame
Rate
320x180 @ 30 fps
160x90 @ 30 fps
Multi-profile streaming
Streaming over UDP, TCP, or HTTP
M-JPEG streaming over HTTP
(for non IE browser)
Streaming
3GPP mobile view
Configurable frame rate and bandwidth
Support both CBR and VBR
ROI
Region of Interest
Up to 5 configurable region
Image Processing
AE, AWB
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Noise reduction
Color, brightness, sharpness, contrast, Hue
Mirror/Flip
Privacy Masks
Text, time and date OSD
Digital Zoom
10X
RTSP: G.711 64kbps, G.726 32kbps
Audio Encoder
3GPP: AMR
Audio
Network
Audio Streaming
Two-way
Audio Input/Output
Speaker port, Built-in Microphone and Built-in
Speaker
Ethernet
One RJ45 Port; IEEE 802.3u
Compliant 10/100 Mbps Fast Ethernet with
Auto-MDIX
PoE
24V Passive PoE
Supported Protocols
TCP/IP, UDP, ICMP, DHCP, NTP, DNS, DDNS,
SMTP, FTP, HTTP, HTTPs, Samba, PPPoE,
UPnP, Bonjour, RTP, RTSP and RTCP
Password protection
Security
IP filter
HTTPS
LED and Button
General
Users
Up to 20 simultaneous users
Power LED
Amber Color
Link/Act. LED
Green Color
Reset Button
Reboot and Factory Default
(Push and Hold Over 8 Sec)
Network Processor
DSP Base
System ROM
16MByte NAND Flash
System RAM
128Mbyte DDR SDRAM
Power Supply
DC12V
Power Consumption
5 Watts Max.
RJ-45 10BaseT/100BaseTX
Connector
12V DC power jack
Speaker jack
Reset button
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Operation: Temp: 0℃ ~ 40℃
Humidity: 20% ~ 80% non-condensing
Environment
Storage: Temp: 0℃ ~ 40℃
Humidity: 0% ~ 90% non-condensing
SD card slot
Micro SD
Dimension
HxWxD:91x55x95 mm
Software
CamPro Express 64,CamPro Professional
Search & Installation-IP Wizard II
Motion detection
Event Triggers
External input via DI interface
Motion Detection
10
FTP or NAS file upload
E-mail alter
Event handler
HTTP, and TCP notification
DO (digital output) alarm
System Integration
UPNP
Yes
Application
Programming
Interface
ONVIF
Open API for software integration
Video Buffer
Pre- and post- alarm buffering
Alarm Triggers
Intelligent video motion detection and external
input
SDK
File upload via FTP or email
Notification via email, HTTP, and TCP
Alarm Events
External output activation
Save to SD card
Audio alerting output
Continuous recording
Yes
OS
Windows® XP, Vista, 7
Browser
IE 6.0 or later, Firefox 2.0 or later, Safari
Cell Phone
With 3GPP player
Video Player
VLC, Quick Time, Real Player, Core Player
Viewing System
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5.5 Configure Port Forwarding Manually
The device can be used with a router. If the device wants to be accessed from the WAN, its
IP address needs to be setup as fixed IP address, also the port forwarding or Virtual Server
function of router needs to be setup. This device supports UPnP traversal function.
Therefore, user could use this feature to configure port forwarding of NAT router first.
However, if user needs to configure port forwarding manually, please follow the steps as
below:
Manually installing the device with a router on your network is an easy 3–step procedure as
following:
(1) Assign a local/fixed IP address to your device
(2) Access the Router with Your Web browser
(3) Open/Configure Virtual Server Ports of Your Router
(1) Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP Address that allows it to be recognized by
the router. Manually setup the device with a fixed IP address, for example, 192.168.1.100.
(2) Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. The
D-Link DI-624 is used as an example to clarify the configuration process. Configure the
initial settings of the router by following the steps outlined in the router’s Quick Installation
Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public
network and allows it to access the Internet. To find out what your router’s WAN IP Address
is, go to the Status screen on your router and locate the WAN information for your router.
As shown on the following page the WAN IP Address will be listed. This will be the address
that you will need to type in your web browser to view your camera over the Internet. Be
sure to uncheck the Reset IP address at next boot button at the top of the screen after
modifying the IP address. Failure to do so will reset the IP address when you restart your
computer.
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Your WAN IP Address will be listed here.
Note: Because a dynamic WAN IP can change from time to time depending on your ISP,
you may want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP
address that will not change over time and will be more convenient for you to use to access
your camera from a remote location. If you could not get a Static IP address from your ISP,
the DIPS™ or DDNS is a solution alternatively. Please refer to Appendix G for more
information.
(3) Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the Internet
over a series of numbered ports. The ports normally used by the device are blocked from
access over the Internet. Therefore, these ports need to be made accessible over the
Internet. This is accomplished using the Virtual Server function on the router. The Virtual
Server ports used by the camera must be opened through the router for remote access to
your camera. Virtual Server is accessed by clicking on the Advanced tab of the router
screen.
Follow these steps to configure your router’s Virtual Server settings
• Click Enabled.
• Enter a unique name for each entry.
• Select Both under Protocol Type (TCP and UDP)
• Enter your camera’s local IP Address (e.g., 192.168.1.100, for example) in the Private IP
field.
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• If you are using the default camera port settings, enter 80 into the Public and
Private
Port section, click Apply.
• Scheduling should be set to Always so that the camera images can be accessed at any
time.
A check mark appearing before the entry name will indicate that the ports are enabled.
Important: Some ISPs block access to port 80. Be sure to check with your ISP so that
you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80,
you will need to change the port the camera uses from 80 to something else, such as 8080.
Not all routers are the same, so refer to your user manual for specific instructions on how to
open ports.
Enter valid ports in the Virtual Server section of your router. Please make sure to check
the box on this line to enable settings. Then the device can be access from WAN by the
router’s WAN IP Address.
By now, you have finished your entire PC configuration for this device.
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5.6 DDNS
1. Preface
If you have a Cable modem or xDSL, this is a great way to host your own Networked
Device or other TCP/IP Service. Get your own domain like www.yourname.com,
www.yourname.com.tw etc. (Note: This domain must be registered with Internic via
registration authorities such as Network Solutions, DirectNIC, and Register.com etc). Your
domain name's dynamic IP address is automatically tracked by a DDNS server.
Host your own Networked Device and much more no matter what your computer's IP
address may be and even if you have dialup, DSL or cable modem internet connection
where your computer's IP address changes all the time!! DDNS service supports all top
level domain names including but not limited to .com, .net, .org, .to, .uk etc.
2. Ethernet Network Environment
Normally, DDNS service is only necessary for the users that could only obtain dynamic IP
addresses. As to the users that could obtain the static valid IP address, they do not usually
have to apply the DDNS service. Before we decide if DDNS is necessary for the users, we
have to check what kind of Ethernet network environment we have to install our Networked
Device on.
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service.
Because the IP address in this environment is fixed, users could input the IP address or
domain name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Network
If users is under an environment of dynamic IP network (Dial-up xDSL), they have to apply
a domain name in advance. Then apply DDNS service. Finally setup the necessary
information of DDNS and PPPoE of the Networked Device in order to let the outside
administrator be able to access through internet.
3. Application Steps—DDNS & Domain Name
(1). Visit the following web site: http://www.dyndns.org/
(2). Click “Account”
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(3). After the columns show up at the left side, click “Create Account”.
(4). Fill the application agreement and necessary information.
a. Username
b. E-mail address and confirmation
c. Password and confirmation
d. Submit all the input information and finish creating an account
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Click these two options
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(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account
Information“. Click the hyperlink address to confirm the DDNS service that you just applied. Then
DDNS you applied activated.
Click to confirm
(6). Enter the web page http://www.dyndns.org/ again. Input your username and password that
you just applied to login administration interface of DDNS server.
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Input your
account
(7). If the correct username and password are input, you can see the following picture at the
top-right of the login page.
(8). Click the “Services”.
(9). Click the “Dynamic DNS”.
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(10). Click the “Get Started”.
(11). We could create a domain name without any charge at this step. First, we input the
host name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2)
The 3rd step is to click “Offline Hostname” from Service Type. (Pink No.3) Finally, click
the “Create Host” to submit the domain name information and finish DDNS application.
(Pink No.4)
1
2
3
4
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4. Setup the DDNS and PPPoE of Networked Device
At last, users have to enter the web page of Networked Device and setup the necessary
information of DDNS and PPPoE after the application of DDNS service. Please check the
user manual to access the DDNS and PPPoE pages. After saving the modification, restart
the device. Then the external users could browse the Networked Device by the input of
their domain name.
5.7 Power Line Frequency
COUNTRY
Argentina
Australia
Austria
Brazil
VOLTAGE
220V
230V*
230V
110/220V*
FREQUENCY
COMMENTS
50 Hz
*Neutral and line wires are
reversed from that used in
Australia and elsewhere.
50 Hz
*Outlets typically controlled
by adjacent switch.
Though nominal voltage has
been officially changed to
230V, 240V is within
tolerances and commonly
found.
50 Hz
60 Hz
*127V found in states of
Bahia, Paran? (including
Curitiba), Rio de Janeiro, S
緌 Paulo and Minas Gerais
(though 220V may be found
in some hotels). Other
areas are 220V only, with
the exception of Fortaleza
(240V).
Canada
China,
People's
Republic of
Finland
France
Germany
Hong Kong
120V
220V
60 Hz
50 Hz
230V
230V
230V
220V*
50 Hz
50 Hz
50 Hz
50 Hz
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India
Italy
Japan
230V
230V
100V
50 Hz
50 Hz
50/60 Hz*
Malaysia
Netherlands
Portugal
Spain
Sweden
Switzerland
Taiwan
Thailand
United Kingdom
240V
230V
230V
230V
230V
230V
110V
220V
230V*
50 Hz
50 Hz
50 Hz
50 Hz
50 Hz
50 Hz
60 Hz
50 Hz
50 Hz
120V
60 Hz
United States
America
of
*Eastern Japan 50 Hz
(Tokyo, Kawasaki, Sapporo,
Yokohoma, and Sendai);
Western Japan 60 Hz
(Osaka, Kyoto, Nagoya,
Hiroshima)
*Outlets typically
controlled by adjacent
switch.
Though nominal voltage has
been officially changed to
230V, 240V is within
tolerances and commonly
found.
5.8 3GPP Table
To use the 3GPP function, in addition to previous section, you might need more information
or configuration to make this function work.
Note that to use the 3GPP function, it strongly recommends to install the Networked Device
with a public and fixed IP address without any firewall protection.
RTSP Port:
Port 554 is the default for RTSP service. However, sometimes, some service providers
change this port number for some reasons. If so, user needs to change this port
accordingly.
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Dialing procedure:
1. Choose a verified player (PacketVideo or Realplayer currently)
2. Use the following URL to access: rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone:
Please contact your dealer to get the approved list of compatible 3G phone.
5.9 UPnP
Use the following steps to enable UPnP settings only if your operating system of PC is
running Windows XP.
Go to Start > Settings.
Click Control Panel
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Click Add or Remove Programs
Click Add/Remove Windows Components
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The following screen will appear:
Select Networking Services
Select Universal Plug and Play
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Click Details
Click Next
Please wait while Setup configures the components.
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Click Finish
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