Quick Start Guide - Cisco SPA 500S Attendant Console

Quick start guide to your SPA 500S
SPA 500S 32-Button Attendant Console for
Cisco Small Business SPA 500 Series IP Phones
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Connecting the equipment
The following procedure describes how to attach the Cisco SPA 500S to a Cisco SPA 500 Series IP Phone.
Step 1 Turn both the Cisco SPA 500 Series IP
Phone and the Cisco SPA 500S face down.
Step 2 Align the screw hole in the Cisco SPA 500
Series IP Phone with one of the holes on the
attachment arm.
Step 3 Insert the pegs on the attachment arm into
the peg holes as shown below on the Cisco
SPA 500 Series IP Phone.
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Step 4 Using an attachment arm screw, secure
the attachment arm to the Cisco SPA 500
Series IP Phone.
Step 5 Align the right screw hole in the Cisco
SPA 500S with the unused hole on the
attachment arm.
Step 6 Insert the pegs on the attachment arm
into the peg holes on the Cisco SPA 500S.
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Step 7 Using an attachment arm screw, secure the attachment arm to the Cisco SPA 500S.
CAUTION Do not plug a telephone line cord into the ‘AUX’ port. Use only the auxiliary cable
provided with the Cisco SPA 500S.
Step 8 Locate the ‘AUX IN’ port on the back of the
Cisco SPA 500S. Connect one end of the
auxiliary cable into this port.
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Step 9 Locate the ‘AUX’ port on the back of the
Cisco SPA 500 Series IP Phone. Connect
the other end of the auxiliary cable to
this port. The Cisco SPA 500S is powered
by the auxiliary cable with the Cisco SPA
500 Series IP Phone; no additional
power source is required.
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Step 10 Route the auxiliary cable inside the cable slot of the Cisco SPA 500S.
Step 11 Attach the appropriate desktop stand to each unit.
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Connecting a second Cisco
SPA 500S
A maximum of two Cisco SPA 500S attendant consoles can be connected to a Cisco SPA 500 Series IP Phone.
The instructions in this section are for connecting a second SPA 500S. If you are not attaching a second Cisco
SPA 500S, skip to the ‘Configuring the Cisco SPA 500S’ section.
Step 1 Attach the first Cisco SPA 500S to the IP
phone and connect the auxiliary cable
as described in section 1 ‘Connecting the
Equipment’.
Step 3
Insert the pegs on the attachment arm
into the peg holes on the Cisco SPA 500S.
Step 5 Align the right screw hole in the second
Cisco SPA 500S with the unused hole on
the attachment arm.
Step 2 Align the screw hole in the Cisco SPA 500
Series IP Phone with one of the holes on
the attachment arm.
Step 4 Using the attachment arm screw, secure
the attachment arm to the first Cisco SPA 500S.
Step 6 Insert the pegs on the attachment arm into
the peg holes on the Cisco SPA 500S.
Step 7 Using the attachment arm screw,
secure the attachment arm to the
second Cisco SPA 500S.
CAUTION Do not plug a telephone line cord into the ‘AUX’ port. Use only the auxiliary cable provided with
the Cisco SPA 500S.
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Step 8 Locate the ‘AUX OUT’ port on the back of the first Cisco SPA 500S.
Connect one end of the auxiliary cable to this port.
Step 9 Locate the ‘AUX IN’ port on the back of the second Cisco SPA 500S.
Connect the other end of the auxiliary cable to this port.
Step 10 Route the auxiliary cable inside the cable slot. The Cisco SPA 500S is
powered by the auxiliary cable with the Cisco SPA 500 Series IP Phone;
no additional power source is required.
Step 11 Attach the appropriate desktop stands to each unit.
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Configuring the Cisco SPA 500S
You can configure the Cisco SPA 500S buttons for speed dials, line monitoring, one-touch transfer and
other features (if supported by your phone system).
To configure the Cisco SPA 500S:
• If the Cisco SPA 500S and attached Cisco SPA 500 Series IP Phone are part of a Cisco SPA 9000
Voice System, we recommend that you use the Cisco SPA 9000 Set-up Wizard. See the System
Configuration using the SPA 9000 Set-up Wizard Installation and Configuration Guide on
www.cisco.com.
• If you want to manually configure the Cisco SPA 500S using the web-based configuration utility for
the Cisco SPA 500 Series IP Phone, to which the Cisco SPA 500S is attached, see the Cisco SPA 300
Series, SPA 500 Series and WIP310 IP Phone Administration Guide on www.cisco.com.
This guide also contains instructions for using the Cisco SPA 500S and attached Cisco SPA 500 Series IP
Phones with a SIP call server, such as BroadSoft or Asterisk.
NOTE If you are using the Cisco SPA 500S and Cisco SPA 500 Series IP Phones with the Cisco Unified
Communications Series for Small Business, use Cisco Unified Communications Manager Express or
Cisco Configuration Assistant for phone and attendant console configuration and administration.
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Using the Cisco SPA 500S
You can press a button on the Cisco SPA 500S to dial an associated line, pick up a call ringing on a line,
or transfer a call to the line.
The options available on the Cisco SPA 500S depend on the phone system configuration. Your phone
system might not provide all of the features mentioned in this document.
Monitoring lines
The colour of a line button gives you information about the line being monitored.
SIP system:
• Green (steady): the line is idle
• Green (blinking): the phone is in call-back mode
• Red (steady): the line is in use
• Red (slow blinking): the line is on hold
• Red (fast blinking): the line is ringing
• Orange (blinking): phone registration has failed
• Off: the line is not configured
SPCP system:
• Green (steady): the line is in use
• Green (blinking): the phone is on hold
• Orange (blinking): the line is ringing
• Off: the line is not configured
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