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Acer Altos G540 Series
User’s Guide
Copyright © 2006 Acer Incorporated
All Rights Reserved.
Acer Altos G540 Series
User’s Guide
Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose.
Record the model number, serial number, purchase date, and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to the unit. All correspondence concerning the unit should include these information.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopy, recording, or otherwise, without the prior written permission of Acer Incorporated.
Acer Altos G540 Series
Model Name : G540
Part Number: MU.R230E.001
Purchase Date:
Place of Purchase:
Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.
iii
Notices
FCC notice
Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement.
Class A equipment
This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.
Class B equipment
This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
•
•
•
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
iv
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment.
Operation with noncertified peripherals is likely to result in interference to radio and TV reception.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server.
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Notice: Canadian users
This Class A/Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Laser compliance statement
The CD-ROM drive in this server is a laser product. The CD-ROM drive’s classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.
Important safety instructions
Read these instructions carefully. Save these instructions for future reference.
1 Follow all warnings and instructions marked on the product.
2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3 Do not use this product near water.
4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
5 Slots and openings on the front and rear side of the chassis are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
6 This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
7 Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord.
8 If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
9 Never push objects of any kind into this product through chassis slots as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.
10 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
v
vi
11 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power cord or plug is damaged or frayed.
b If liquid has been spilled on the product.
c If the product has been exposed to rain or water.
d If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.
e If the product has been dropped or the chassis has been damaged.
f If the product exhibits a distinct change in performance, indicating a need for service.
12 Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion.
Refer battery replacement to a qualified service technician.
13 Warning! Batteries may explode if not handled properly. Do not disassemble or dispose of them in fire. Keep batteries away from children.
Promptly dispose used batteries according to regulations applicable to your area.
14 Use only the proper type of power supply cord set (provided in your accessories box) for this unit. It should be a detachable type: UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE approved or its equivalent. Maximum length is 15 feet (4.6 meters).
1 System tour 1
External and internal structure
Power supply module LED indicators
2 System setup
3 System upgrade
Post-installation instructions
35
25
viii
Installing an additional hard drive
Configuring a 5-25 inch storage device
Installing the SAS controller board
Installing a redundant power supply module
4 System BIOS
69
5 System troubleshooting
Initial system startup problems
Initial troubleshooting checklist
Verifying the condition of the storage devices
Confirming loading of the operating system
Specific problems and corrective actions
Appendix A: Server management tools
Onboard SATA RAID Configuration Utility
LSI 1068 SAS Configuration Utility
LSI MegaRAID SAS RAID Configuration Utility
Appendix B: Rack mount configuration
Vertical mounting hole pattern
Preparing the server for rack installation
Preparing the rack for server installation
Installing the server in the system rack
Installing the cable arm option
Index 133
111
119
99
ix
1 System tour
The Acer Altos G540 server is a fully modular dual-processor system featuring the latest in computing technology. It host a range of powerful and flexible features designed to meet the needs of various network environments. From simple networking functions to computing intensive applications, the Altos G540 delivers.
System specifications
This section lists down the impressive computing features of the
Altos G540 system.
Performance
Processor
• Two Intel LGA771 processor sockets supporting Dual-Core
Intel
®
Xeon™ processor
• 2x 2 MB or 4 MB external L2 cache
• 1066 or 1333 MHz FSB speed
• Support for the following Intel technologies:
1
• Hyper-Threading (HT) Technology
• Intel Extended Memory 64 Technology (EM64T)
• Virtualization Technology
• Demand Based Switching Technology
• Compatibility with the broadest range of 32- and 64-bit applications
• Execute Disable Bit and reliable RAS security features
Chipset
• North bridge - Intel 5000P Memory Controller Hub (MCH)
• South bridge - Intel 6321ESB I/O Controller Hub (ICH)
Memory
• Eight fully-buffered DIMM (FBD-DIMM) slots supporting 240-pin,
DDR2 667 FBD ECC modules
• 16 GB maximum memory capacity
• Quad channel memory bus
3
1
For more information on these Intel technologies, visit the Intel Xeon web site at http://www.intel.com/products/processor/xeon/index.htm.
4 1 System tour
PCI interface
• Six PCI bus slots with three separate bus segments
• Three PCI Express x8 bus slots
• Two 64-bit, 66/100 MHz PCI-X bus slots
• One 32-bit/33 MHz PCI bus slot
• One dedicated PCI-X slot for the optional SAS controller board.
Video controller
• Integrated ATI ES1000 chipset
• 16 MB DDR SDRAM
Networking
• Two Gigabit Ethernet LAN ports (RJ-45)
• Intel I/O Acceleration Technology (IOAT) support via Intel ESB2
Media storage
• Two 5.25-inch device bays support:
• CD-ROM, DVD-ROM, DVD-RW, DVD combo drive
• DAT tape drive
• AIT tape drive
• LTO-2 half-height tape drive
• 3.5” floppy disk drive (FDD)
• Two hard disk drive (HDD) cage bays support:
• Hot-swap or easy-swap HDD cages
• Up to eight SAS/SATA2 drive support (four drives per HDD cage)
• Embedded SATA2 controller with six onboard connectors
5
I/O ports
• Two front USB 2.0 ports
• PS/2 keyboard port
• PS/2 mouse port
• Serial port
• Monitor port
• Parallel port
• Four rear USB 2.0 ports
• Two Gigabit LAN ports
(RJ-45)
Power supply and system fan
• 610-watts power supply with redundant option
• System fan with redundant option
Hardware monitoring and server management
• Winbond W83792D hardware monitoring IC for voltage, temperature, and fan speed detection
• LED indicators for constant monitoring of basic system function
• Acer Server Management (ASM) monitors potential problem spots in the network environment
Operating system
• Microsoft
®
Windows
®
Server 2003
• Microsoft Windows Server 2003, x64 Edition
• Red Hat
®
Enterprise Linux
®
4.0
• Red Hat Enterprise Linux 4.0, x86_64
• Novell
®
NetWare
®
6.5
• SUSE Linux
®
Enterprise Server 9.0
• SUSE Linux Enterprise Server 9.0, EM64T
6 1 System tour
Mechanical
• Chassis
• Tool-less chassis design for easy hardware access and configuration
• Tower and rack-mount (5U, tray-less) setup options
• Dimensions
– Height: 445 mm (17.5 in)
– Depth: 212 mm (8.3 in)
– Width: 550 mm (21.6 in)
• Mainboard
• Dimensions (length x width): 304.8 x 330.2 mm (12 x 13 in)
• Platform: Extended ATX (EATX)
Environmental
• Temperature
• Operating: +10° to +35°C with the maximum rate of change not to exceed 10° per hour.
• Non-operating: -40° to +70°C
• Humidity, non-operating : 90%, non-condensing @ 35°C
• Vibration, operating: Half sine, 2g peak, 11 m/sec
• System cooling: 2081.5 BTU/hour
Hardware options
Note: To purchase the any of the following hardware options, contact your local Acer representative.
• Media storage
• LSI 1068 SAS controller board provides both SAS and SATA2 support
• LSI MegaRAID SAS RAID controller board supports:
– Hardware RAID 0, 1, 5, 10, and 50 levels
– Backup battery unit (BBU) option
• Ultra 320 SCSI HBA (for backup devices only)
• Redundant modules
• Hot-swap redundant power supply
• Redundant system fan
• Server management
• BMC (Baseboard Management Controller) module
– IPMI (Intelligent Platform Management Interface) 2.0 compliant
– In-band and out-band server management
• ARMC/3 (Acer Remote Management Card/3) module
– High performance KVM redirection
– Includes a dedicated NIC port
– USB mouse, keyboard, and media redirection
7
8
External and internal structure
1 System tour
Front bezel
3
4
No.
1
2
Component
Side panel release button
Security keylock
This lock secures the bezel door to protect the server unit from unauthorized access.
LED indicator panel
For more information on the LED indicators description, go to
Bezel door
Front panel
No.
Icon
1
2
3
4
5
6
7
8
Component
DVD-ROM drive Eject button
Description
Press this button to open the DVD drive tray.
DVD-ROM drive activity indicator
DVD-ROM drive mechanical eject hole
DVD-ROM drive
When the LED indicator is lit, there is an ongoing DVD drive activity.
When the DVD drive tray get stucked, insert a paperclip to this hole to manually eject the tray.
Disk drive for reading CD, VCD, and
DVD contents.
5.25-inch drive bay
Power indicator
HDD activity indicator
Status/fault indicator
Allows installation of additional
storage devices. Go to page 4 for a
list of supported devices.
Indicates the system power status
(green).
Indicates the status of a system hard drive (green/amber).
Indicates the status of the system operations (green/amber).
9
10 1 System tour
13
14
No.
Icon
9
10
11
12
15
16
17
Component
LAN port 1/2 status indicators
Hot-plug HDD activity indicator
HDD cage
HDD cage bay
Description
Indicate the system network connection status.
Indicates the status of a hot-plug
HDD installed in the system (green
/amber).
Supports four hot-plug or easy-swap SAS or SATA2 HDDs.
Supports an optional four-bay HDD cage (hot-plug or easy-swap).
Connects to USB devices.
USB 2.0 ports
Power button
FDD Eject button
Press to turn the server on/off, or to put it in standby mode.
Press this button to eject the floppy disk from the FDD.
Disk drive for reading floppy disks. Floppy disk drive
FDD activity indicator When the LED indicator is lit, there is an ongoing FDD activity.
Rear panel
5
6
7
8
3
4
No.
1
Icon
2
Component
Power supply module release latch
Description
Push down the latch to disengage the module from the chassis.
Power supply module cord socket
Connect the system power cord here.
Main power supply module
PS/2 mouse port
Provides the system’s main power supply.
Connects to a PS/2 mouse.
PS/2 keyboard port
Parallel port
Connects to a PS/2 keyboard.
Connects to parallel devices.
Serial port
Monitor port
Connects to serial devices.
Connects to monitors.
11
10
11
12
13
14
12
No.
Icon
9
15
16
1 System tour
Component
Unit identification
(UID) switch/ indicator
USB 2.0 ports
Description
Press to mark a particular server unit within a server group (when rack-mounted) for purpose of identification during servicing or maintenance procedures. (blue)
Connects to USB devices.
Gigabit LAN ports 1/2
Connects to an Internet or intranet network.
PCI slot covers
System fan
Redundant power supply module bay
Power supply module fault indicator
Power supply module status indicator
Protects the vacant expansion slots.
Regulates the system airflow.
Accommodates an optional hot-swap redundant power supply module.
Indicates the occurrence of a fault condition in the power supply module. (green/amber)
Indicates the status of the power supply module. (green)
Internal components
13
6
7
4
5
8
2
3
No.
Component
1 Redundant power supply module bay
Air duct
Heat sink fan (HSF) assemblies
Release sliders for the 5.25-inch devices
Release sliders for the HDD cages
Mainboard
PCI slot lock levers
System fan
Users have the option to purchase a redundant system fan unit.
14
System boards
Mainboard
1 System tour
14
15
16
17
10
11
12
13
18
19
6
7
8
4
5
2
3
No.
1
9
Code
CN2
COM1
LPT1
VGA1
SW1
—
—
DIMMA1
DIMMA2
DIMMB1
DIMMB2
DIMMC1
DIMMC2
DIMMD1
DIMMD2
FAN_R2
FAN_R1
ATX1
ATX3
FAN_CPU1
U47
CPU 1
U108
CPU 2
FAN_CPU2
Description
Top: PS/2 mouse port
Bottom: PS/2 keyboard port
Serial port
Parallel/printer port
Monitor port
UID switch
Gigabit LAN ports
USB 2.0 ports
Branch 0 FBD slots
Branch 1 FBD slots
System fan 2 cable connector
System fan 1 cable connector
24-pin ATX power connector
8-pin ATX power connector
Processor 1 HSF cable connector
Intel 5000P MCH (north bridge)
Processor 1 socket
Winbond W83792D hardware monitoring IC
Processor 2 socket
Processor 2 HSF cable connector
15
16 1 System tour
22
23
24
25
30
31
32
26
27
28
29
33
34
35
36
No.
20
21
U69
BAT1
U61
FDC1
U45
PCI7
JP_FP1
Code
JP_PASS1
Description
Clear password jumper
Open – Normal (default)
Close – Clear password
JP_REC1
IDE1
USB1 and
USB2
BIOS recovery jumper
1-2 – Enable BIOS recovery
2-3 – Disable (default)
IDE cable connector
Front USB connectors
SATA HDD 0-5 SATA2 data cable connectors
CLR_CMOS1 Clear CMOS jumper
Close 1-2 – Normal CMOS settings (default)
Close 2-3 – Clear CMOS, restore system defaults
—
IPMB_6
SODIMM1
U10
Intel ESB2 ICH (south bridge)
CMOS battery
BIOS flash ROM (Read-Only Memory)
FDD cable connector
ITE ITE8712F-A I/O controller
32-bit/33 MHz PCI expansion slot
Signal cable connector for the front panel LED indicators/power button
Chassis intrusion connector
BMC and ARMC/3 modules slot
SAS controller board slot
ATI ES1000 video controller
17
No.
37
Code
PCI-E 4
PCI-E 5
U4
Description
PCI Express x8 expansion slots
38
39
Video memory
64-bit, 66/100 MHz PCI-X expansion slots PCI-X 2
PCI-X 3
1
40 PCI-E 1 PCI Express x8 expansion slot
1 The PCI-X 3 slot (green) supports the installation of a SAS ZCR (Zero Channel RAID) option card.
B ackplane board
The backplane board attached to rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model.
4
5
2
3
No.
1
Code
J7 to J10
SGIO_JP
JP2
J4
CN1 and CN2
Description
SAS/SATA2 HDD access LED control jumpers
Close 2-3 – HDD LED control via pin 11(default)
Debug/diagnostic connector
SAF-TE firmware flash connector
Backplane board peering cable connector
Power cable connectors for the SAS/SATA2 HDD
18 1 System tour
No.
Code
6 792D_ID1
7
8
9
SAS/CON
J5
Description
HDD cage ID setting jumper
Close 1-2 – 5C (default for top HDD cage)
Close 2-3 – 58 (default for bottom HDD cage)
SAS/SATA2 HDD data cable connector
Backplane board management cable connector
SAS controller board
This controller board enables the installation of a SAS HDD.
5
6
3
4
7
No.
Code
1 SODIMM_CON1
Description
Controller mainboard connector
2 JP3 SAS controller RAID jumper
Set to Close 2-3 to enable firmware RAID/
0 channel RAID support (default)
SAS1-1
U1
SAS1-2
SU3
U5
SAS data cable connector 1
LSI SAS 1068 chipset
SAS data cable connector 2
Flash ROM nvSRAM (non-volatile SRAM)
19
BMC module
The optional BMC module is the meeting point between the server hardware and the system management software. In conjunction with the mainboard hardware monitor, it allows system administrators to manage the system remotely over a network.
2
3
No.
Code
1 SODIMM1
Description
ARMC/3 module connector
4
DIMM1
U3
U1
BMC module mainboard connector
SDRAM (Synchronous Dynamic Random Access Memory)
H85/216x BMC chipset
20 1 System tour
ARMC/3 module
The optional ARMC/3 module expands the server’s remote management function through its own dedicated NIC port. System administrators can now have full remote access to the server regardless of its condition. Options to access server configuration, performance and storage; view a summary of key components; and monitor system health events are readily access using a simple browser.
6
7
4
5
2
3
No.
Code
1 LAN1
U6
U9
SODIMM1
U8
U5
U1
Description
Dedicated NIC port cable connector
SRAM (Static Random Access Memory)
SDRAM
ARMC/3 module mainboard connector
Flash ROM
SRAM
Peppercon KIRA 100 chipset
21
System LED indicators
This section discusses the different LED indicators located on the:
• Front panel
• Hot-plug HDD carrier
• LAN port
• Power supply module
Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting.
Front panel LED indicators
The five LED indicators mounted on the front panel allow the constant monitoring of basic system functions. These indicators remain visible even when the bezel door is closed.
Indicator
Power
Color
Green
Status
On
Description
The system has AC power and is powered on.
HDD activity Green
Status/fault
1
Amber
Green
Amber
Blinking The system is in standby mode.
Blinking There is an ongoing HDD activity.
On
On
On
An system hard drive failed.
System in normal mode.
On
Critical system threshold breach
Access the Setup utility and view the system event log for details.
Network connection is established.
LAN port 1/2 connection
Green
Off and is running at supported speed.
Network connection is not established.
1 The status/fault LED indicator is only enabled when the optional BMC module is installed on the mainboard. To purchase this option, contact your local Acer representative.
22 1 System tour
Hot-plug HDD LED indicator
A drive activity LED indicator is mounted on the hot-plug HDD carrier.
The table below lists the possible drive states.
Status
HDD access
HDD failure
HDD rebuild
Green
Blinking
Amber
—
— On
Flashing green/amber
Description
Ongoing hot-plug HDD activity
Hot-plug HDD failure
HDD is rebuilding data.
LAN port LED indicators
Indicator
Network speed
(top)
Color Status
Amber On
Green On
Off
Network connection
(bottom)
Green
Description
GbE link network access
100 Mbps link network access
10 Mbps link network access
On Active network link
Blinking Ongoing network data activity
Off Off-line network
Power supply module LED indicators
Indicator
Status (top)
Color
Green
Fault (bottom) Green
Amber
Status
On
Off
On
On
Off
Description
Output requirements are met.
AC power is disconnected from the module.
Input voltage requirements are met.
• Overvoltage
• Overcurrent
• Output short circuit
AC power is disconnected from the module.
23
24 1 System tour
2 System setup
This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.
Setting up the system
Pre-installation requirements
Selecting a site
Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Consider the following factors when choosing a site for the system:
• Near a grounded power outlet
• Clean and dust-free
• Stable surface free from vibration
• Well-ventilated and away from sources of heat
• Secluded from electromagnetic fields produced by electrical devices such as air conditioners, radio and TV transmitters, etc.
Checking the package contents
Check the following items from the package:
• Acer Altos G540 system
• Acer EasyBUILD TM DVD Pack
• Acer Altos G540 accessory box
• System keys (attached to the rear of the bezel door)
If any of the above items are damaged or missing, contact your dealer immediately.
Save the boxes and packing materials for future use.
27
28 2 System setup
Connecting peripherals
The color-coded I/O port panel on the system rear accepts a variety of compatible peripherals. Refer to the figure below for specific connection instructions for each port.
Note: Consult the operating system manual for information on how to configure the network setup.
Caution: Do not route the power cord where it will walked on or pinched by items placed against it. The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the power cord into a properly grounded AC outlet only.
Turning on the system
After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you can now power on the system. Follow the procedure below.
1 Open the bezel door.
29
2 Press the power button.
The system starts up and displays a welcome message on the monitor. After that, a series of power-on self-test (POST) messages appears. The POST messages indicate if the system is running well or not.
30 2 System setup
Note: If the system does not turn on or boot after pressing the power button, go to the next section for the possible causes of the boot failure.
Aside from the POST messages, you can determine if the system is in good condition by checking if the following occurred.
• The power status indicator on the front panel lights up green.
• The Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard light up.
Power-on problems
If the system fails to boot after you have applied power, check the following factors that might have caused the boot failure.
• The external power cord may be loosely connected.
Check the power cord connection from the power outlet to the power cord socket on the rear panel. Make sure that the cord is properly connected to the power outlet and to the power cord socket.
• No power comes from the grounded power outlet.
Have an electrician check your power outlet.
• Loose or improperly connected internal power cables.
Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you.
Warning! Make sure all power cords are disconnected from the electrical outlet before performing this task.
Note: If you have gone through the preceding actions and the system still fails to boot, ask your dealer or a qualified technician for assistance.
31
Configuring the system OS
The Altos G540 comes with Acer EasyBUILD that allows users to conveniently install the preferred operating system. To start using
EasyBUILD, follow the steps below.
1 Locate the EasyBUILD DVD included in the system package.
2 With the system turned on, press the DVD-ROM drive Eject button.
3 When the disc tray slides open, insert the EasyBUILD DVD with the label side of the disc facing upward.
Note: When handling the disc, hold it by the edges to avoid smudges or fingerprints.
4 Gently press the disc down to make sure that it is properly inserted.
Caution: While pressing the disc, be careful not to bend the disc tray. Make sure that the disc is properly inserted before closing the disc tray. Improper insertion may damage both the disc and the DVD-ROM drive.
5 Press the drive Eject button again to close the disc tray.
6 The Acer EasyBUILD sequence begins. Follow all onscreen instructions.
For more information, refer to the EasyBUILD Installation guide.
Note: EasyBUILD only supports the Microsoft and Red Hat Linux operating systems. The Windows or Red Hat installation disc(s) is required to install the OS.
32 2 System setup
Rack mount configuration
The Altos G540 server is a dual-platform system that can be set up in both tower and rack-mount configurations. A rack mount kit is available for customers who prefer to mount the server in a system rack. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/.
The figure below shows the Altos G540 server in a rack-mount position.
For instructions on tower-to-rack configuration, refer to “Appendix B:
Rack mount configuration” on page 119.
33
Turning off the system
There are two ways to turn off the server—via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other NOS shutdown procedures, refer to the related user documentation.
To turn off the system via software:
1 Press Ctrl+Alt+Delete on the attached keyboard or click the Start on the Windows taskbar.
2 Select Shut Down.
3 Select Shut down from the drop-down menu, then click OK.
To turn off the system via hardware:
If you cannot shut down the server via software, press the power button for at least four seconds. Quickly pressing the button may put the server in a Suspend mode only.
34 2 System setup
3 System upgrade
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.
Installation precautions
Before you install any server component, it is recommended that you read the following sections first. These sections contain important ESD precautions along with pre-installation and post-installation procedures.
ESD precautions
Electrostatic discharge (ESD) can damage static-sensitive hardware components, such as the processor, disk drives, and the system boards.
Always observe the following precautions before you install a server component:
• Do not remove a component from its protective packaging until you are ready to install it.
• Do not touch the component pins, leads, or circuitry.
• Components with a Printed Circuit Board (PCB) assembly should always be laid with the assembly-side down.
• Wear a wrist grounding strap and attach it to a metal part of the server before handling components. If a wrist strap is not available, maintain contact with the server throughout any procedure requiring ESD protection.
• Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and foam packing.
37
38 3 System upgrade
Pre-installation instructions
Perform the steps below before you open the server or before your remove or replace any component.
Warning! Failure to properly turn off the server before you start perform any hardware configuration may cause serious damage and bodily harm. Do not attempt the procedures described in the following sections unless you are a qualified service technician.
1 Turn off the server and all connected peripherals.
2 Unplug all power cables from their outlets.
3 Disconnect all telecommunication cables from their ports.
4 Place the server on a flat, stable surface.
5
Open the server according to the instructions on page 39.
6 Follow the ESD precautions described in the previous section when handling a server component.
Post-installation instructions
Perform the steps below after installing a server component.
1 See to it that all components are installed according to the described step-by-step instructions.
2 Reinstall any expansion board(s), peripheral(s), bracket (s) and system cable(s) that have previously been removed.
3 Reinstall the side panel.
4 Reconnect the power, peripheral, and telecommunication cables.
5 Turn on the system.
Opening the server
Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the
“Pre-installation instructions” section on page 38.
You need to open the server before you can install upgrade components. The front bezel and (left) side panel are removable to allow access to the server’s internal components. Refer to the following sections for instructions.
Removing the side panel
1
Perform the pre-installation instructions described on page 37.
2 Remove the side panel.
(1) Remove the two screws located on the rear edge of the side panel.
(2) Press the side panel release button.
(3) Slide the side panel toward the rear of the chassis to disengage it.
39
40 3 System upgrade
Removing the front bezel
1 Remove the side panel.
Refer to the previous section for instructions.
2 Remove the front bezel.
(1) Release the bezel door retention tabs from the chassis interior.
(2) Pull the bezel away from the chassis.
41
Configuring the hard drive
The two HDD cage bays of the Altos G540 accommodates both hot-plug and easy-swap HDD cage models. The main difference between these two cage models is the presence of a backplane board on the rear side of the hot-plug HDD cage. Both cage models support up to four SATA2 or SAS hard disk drives.
The system ships out with only a single HDD cage occupying the top cage bay. You have the option to purchase an extra HDD cage to provide the system with additional storage capacity and scalability.
Contact your local Acer representative for more information.
Note: The HDD cage comes with HDD dummy covers. You need to purchase a blank HDD carrier to install a hard drive.
Installing a HDD cage
1
Perform the pre-installation instructions described on page 37.
2 Remove the HDD cage bay metal cover from the front chassis.
(1) Remove the one screw that secures the cover.
(2) Detach the cover from chassis.
Store this cover for future reinstallation.
42 3 System upgrade
3 Install the HDD cage.
(1) Slide the cage into the lower bay with the HDD carriers facing front.
The cage locked to the chassis with an audible click.
If you have installed a hot-plug HDD cage, proceed to next step for related drive cable connections.
Drive cable connections for an easy-swap HDD can be found
(2) Connect the following cables to the hot-plug HDD cage backplane board.
(1) Connect the hard drive power cables to the CN1 and CN2 connectors of the backplane board.
(2) Connect the SAS/SATA2 cable to the SAS/CON connector of the backplane board.
(3) Connect the other end of the SAS/SATA2 cable to the
SAS1-1 connector of the SAS controller board.
43
4 Remove the HDD cage bay plastic cover from the front bezel.
(1) Use a flat-blade screwdriver to disengage the tabs on the top edge of the cover from its bezel slots.
(2) Detach the cover from the bezel.
Store this cover for future reinstallation.
5
Observe the post-installation instructions described on page 38.
For instructions on how to install a hard drive in an easy-swap HDD
For instructions on how to install a hard drive in a hot-plug HDD
44 3 System upgrade
Removing a HDD cage
1
Perform the pre-installation instructions described on page 37.
2 Prepare the HDD cage for removal.
• For a hot-plug HDD cage, disconnect the data and power cables from the backplane board, then remove all HDDs from the cage.
• For an easy-swap HDD cage, disconnect the data and power cables from their HDD connectors, then remove all HDDs from the cage.
3 Remove the HDD cage.
(1) Move the release slider all the way up to eject the hot-plug
HDD cage.
(2) Remove the cage from the HDD bay.
4
Observe the post-installation instructions described on page 38.
Installing an additional hard drive
The Altos G540 HDD cage models supports both SATA2 and SAS hard drives in different capacities.
45
Note: If you intend to install a SAS hard drive model, you first need to install the SAS controller board option. For related
To install a hot-plug hard drive:
1 If necessary, unlock the front bezel, then pull it open.
2 Remove the HDD dummy cover from the cage.
3 Prepare the blank HDD carrier for installation.
(1) Remove the four screws that secures the blank frame.
You will use these screws to secure the hard disk later.
(2) Detach the plastic frame from the HDD carrier.
46 3 System upgrade
4 Align the new hard disk with the HDD carrier, then secure it with the four screws you removed in step 3-1.
5 Install the new hard drive into the cage.
(1) Slide the drive into the cage with the carrier handle still extended.
(2) Make sure that the drive is properly inserted before pushing the handle back until it clicks into place.
6 Set up the new hard drive’s RAID configuration.
For related instructions, go to the “RAID configuration utilities” section on page 114.
47
To install an easy-swap hard drive:
1 Remove the side panel from the chassis.
Go to page 39 for instructions.
2 Observe steps 2 through 5 of the previous section.
3 Connect the easy-swap HDD cables.
(1) Connect the power connectors of the SAS/SATA2 cable to the power supply module HDD power cables.
(2) Connect the data connectors of the SAS/SATA2 cable to the signal connectors of the of the easy-swap HDDs.
(3) Connect the other end of the SAS/SATA2 power cable to the
SAS1-1 connector of the SAS controller board.
4
Observe the post-installation instructions described on page 38.
5 Set up the new hard drive’s RAID configuration.
For related instructions, go to the “RAID configuration utilities” section on page 114.
48 3 System upgrade
Configuring a 5-25 inch storage device
The three 5.25-inch device bays support a variety of storage devices for
additional storage capacity and scalability. Go to page 4 for a list of
supported storage devices.
By default, the system ships with a DVD-ROM drive installed on the topmost device bay, and a floppy drive on the bottom-most device bay.
You can choose to replace these default drives, or you can install a new storage device on the middle device bay.
To install an optional storage device:
1
Perform the pre-installation instructions described on page 37.
2 If you intend to replace a default storage device—the DVD drive or the floppy drive—go to the next step.
If you intend to install a new storage device on the middle device bay, go to step 5.
3 Disconnect the power and data cables (IDE or FDD data cable) from rear of the old drive.
4 Remove the default drive you intend to replace.
(1) Move the release slider of the selected drive to the unlock position .
(2) Pull the drive out of the device bay.
The figure below shows how to uninstall the DVD-ROM drive.
Proceed to step 6 for instructions on how to install a new storage device.
5 Remove the two screws that secure the cover of the empty
5.25-inch drive bay (1), then detach the cover (2).
Keep this cover for future reinstallation.
49
6 Install the new 5.25-inch storage device.
The instructions given below apply to a regular 5.25-inch storage device. If you intend to replace or install a floppy drive, refer to the documentation that came with the new drive for instructions on how to set up the FDD conversion kit.
(1) Install the new 5.25-inch drive into the drive bay.
(2) Move the release slider into the lock position .
(3) Connect the power and IDE cables to the new 5.25-inch drive.
7
Observe the post-installation instructions described on page 38.
50 3 System upgrade
Upgrading the processor
This section explains the procedures for removing and installing the processor and heat sink fan (HSF) assembly.
Processor configuration guidelines
The mainboard has two LGA771 processor sockets supporting
Dual-Core Intel Xeon processors. You have the option to upgrade the default processor or install a second one for a dual-processor configuration.
Observe the following guidelines when replacing or installing a processor.
• The CPU 1 socket must always be populated. If no processor is installed in this socket, the system will fail to boot.
• Before removing a processor, make sure to back up all important system files.
• When installing a second processor, make sure it has same stepping and frequency specifications as the default processor.
• Handle the processor and the HSF assembly carefully. Damage to either may prevent the system from functioning properly.
Note: A long-nosed screwdriver is needed to remove/install the
HSF assembly .
To upgrade the default processor:
1
Perform the pre-installation instructions described on page 37.
2 Lay the server on its side (components showing).
3 Disconnect the processor 1 HSF cable from its mainboard connector.
4 Remove the HSF assembly.
(1) Use a long-nosed screwdriver to loosen the four HSF mounting pins.
(2) Once you have loosened all four mounting pins, lift the HSF away from the mainboard.
51
(3) Lay down the HSF in an upright position—with the thermal patch facing upward. Do not let the thermal patch touch the work surface.
Use an alcohol pad to wipe off the thermal grease from both the
HSF assembly and the processor socket retention plate.
5 Remove the default processor.
Warning! The processor becomes very hot when the system is on. Allow it to cool off first before handling.
(1) Release then lift up the load lever.
(2) Open the retention plate to expose the socket body.
(3) Grasp the processor by its edges and lift it out of its socket.
52 3 System upgrade
6 Store the old processor inside an anti-static bag.
7 Remove the new processor from its protective packaging.
8 Install the new processor.
(1) Hold the processor by its edges, then insert it in the socket.
Make sure that the alignment tabs on the socket fit the two notch located on the edge of the processor. The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins.
(2) Close the retention plate.
(3) Engage the load lever back into place.
9 Apply the thermal interface material.
(1) Use an alcohol pad to wipe off the old thermal grease from both the HSF assembly and the processor socket retention plate.
(2) Apply a thin layer of an Acer-approved thermal interface material before installing the HSF.
Make sure that only a very thin layer is applied so that both contact surfaces are still visible.
10 Reinstall the HSF assembly.
(1) Align then insert the HSF on top of the retention plate.
(2) Use a long-nosed screwdriver to tighten the four HSF mounting pins to secure the assembly.
53
11 Reconnect the HSF cable to its mainboard connector.
Refer to the “Mainboard” section on page 14 for the location of
the HSF connectors.
12 Observe the post-installation instructions described on page 38.
To install a second processor:
1 Perform steps 1 through 4 of the previous section.
2 Prepare the processor socket 2 for installation.
Refer to steps 5-1 and 5-2 of the previous section.
3 Install the new processor.
Refer to steps 7 and 8 of the previous section.
54 3 System upgrade
4 Reinstall the HSF assembly.
(1) Align then insert the HSF on top of the retention plate.
(2) Use a long-nosed screwdriver to tighten the four HSF mounting pins to secure the assembly.
5
Observe the post-installation instructions described on page 38.
55
Upgrading the system memory
This section explains the procedures for removing and installing a fully-buffered memory module.
System memory interface
The mainboard has eight DIMM slots divided into two memory branches. Each branch is made up of two channels each, which in turn comprised of two FBD slots.
• Branch 0
• Channel A - DIMMA1 and DIMMA2
• Channel B - DIMMB1 and DIMMB2
• Branch 1
• Channel C - DIMMC1 and DIMMC2
• Channel D - DIMMD1 and DIMMD2
System memory configuration guidelines
• To ensure data integrity, use only Acer-approved 240-pin, DDR2
667 FBD ECC modules in 512 MB, 1 GB, or 2 GB capacities.
• Use identical modules—same specification for size, speed, and organization.
56 3 System upgrade
• Observe the population sequence illustrated in the table below when installing a memory module.
Branch 0 Branch 1
2 GB
2 GB
2 GB
2 GB
2 GB
DIMM A1 DIMMA2 DIMMB 1 DIMMB2 DIMMC1 DIMMC2 DIMMD1 DIMMD2
512 MB
512 MB
512 MB
512 MB
512 MB 512 MB
512 MB 512 MB 512 MB 512 MB 512 MB
512 MB
512 MB
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB
1 GB 1 GB
1 GB
1 GB
1 GB 1 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB 2 GB
2 GB
2 GB
2 GB 2 GB
The installation sequence listed in the above table is illustrated in the following figures.
• In a minimum memory configuration, the FBD should be installed in the DIMMA1 slot.
• Install FBD pair upgrades in the following sequence:
– First FBD pair: DIMMA1 and DIMMB1 slots
– Upgrade 1: DIMMC1 and DIMMD1 slots
– Upgrade 2: DIMMA2 and DIMMB2 slots
– Upgrade 3: DIMMC2 and DIMMD2 slots
57
To remove an FBD:
Important: Before removing an FBD, make sure to back up all important system files. Also, note that FBDs should be removed in pairs.
1
Perform the pre-installation instructions described on page 37.
2 Lay the server on its side (components showing).
3 Remove the air duct to access to the FBD slots.
(1) Remove the three screws that secure the air duct.
(2) Detach the air duct from the heat sink-fan.
58 3 System upgrade
4 Remove the FBD.
(1) Press the holding clips on both sides of the socket outward to release the DIMM.
(2) Gently pull the DIMM upward to remove it from the socket.
5 If you intend to install a new FBD, proceed to the next section for related procedure, otherwise reinstall the air duct, then observe
the post-installation instructions described on page 38.
To install an FBD:
1 Perform steps 1 through 3 of the previous section.
2 Select an empty FBD slot.
3 If necessary, open the holding clips of the selected FBD slot.
4 Remove the new FBD from its protective packaging, handling it by the edges.
5 Install the FBD.
(1) Align the FBD so that the notch on the slot fits the keyed edge of the module, then press the module at both ends to seat it fully into the slot.
If you insert an FBD but it does not fit easily into the slot, you have inserted it incorrectly. Reverse the orientation of the module and insert it again.
59
(2) Firmly press the holding clips inward to lock the FDB in place.
If the holding clips do not close, the FBD is not properly inserted.
6 Reinstall the air duct.
7
Observe the post-installation instructions described on page 38.
The system automatically detects the amount of memory installed.
Run the BIOS setup to view the new value for total system memory and make a note of it.
60 3 System upgrade
Installing an expansion card
This section explains how to install an expansion card.
I/O interface
Altos G540 has six PCI bus slots with of three separate bus segments, namely:
• PCI-E 1, PCI-E 4, and PCI-E 5 – PCI Express x8 slots
• PCI-X 2 and PCI-X 3 – 64-bit, 66/100 MHz PCI-X slots
• PCI7 – One 32-bit/33 MHz PCI bus slot
In addition to these six expansion slots, Altos G540 also has one dedicated PCI-X expansion slot for the optional SAS controller board
(SODIMM1) slot.
To install an expansion card:
1
Perform the pre-installation instructions described on page 37.
2 If necessary, remove any cables that prevent access to the processor sockets.
3 Locate an empty expansion slot that is compatible with the specification of the card you intend to install.
4 Install the expansion card.
(1) Press the release latch of the slot cover opposite the selected expansion slot.
(2) Pull out the slot cover and store it for reassembly later.
Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling.
Remove the expansion card from its protective packaging, handling it by the edges.
(3) Insert the card into the selected slot.
Make sure that the card is properly seated.
(4) Press the release latch to secure the card in place.
61
(5) Connect the necessary cables to the expansion card as required.
5
Observe the post-installation instructions described on page 38.
When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to
Plug-and-Play expansion cards).
62 3 System upgrade
Installing the SAS controller board
If you intend to install a SAS hard drive, you need to first install the
LSI 1068 SAS controller board option.
To install the SAS controller board:
1
Perform the pre-installation instructions described on page 37.
2 Locate the SODIMM slot. If necessary, remove any cables that prevent access to it.
3 Remove the SAS controller board from its protective packaging, handling it by the edges.
4 Install the SAS controller board.
(1) Align then insert the gold-lined edge of the board into the
SODIMM slot.
(2) Firmly press the board down to seat it properly.
(3) Secure the board with the one screw.
5
Observe the post-installation instructions described on page 38.
When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device.
For information on how to install a SAS HDD, go to page 45.
63
Installing the BMC module
The optional BMC module allows system administrators to manage the
Altos G540 system remotely over a network.
To install the BMC module:
1
Perform the pre-installation instructions described on page 37.
2 Locate the IPMB_6 slot. If necessary, remove any boards or cables that prevent access to it.
3 If necessary, open the holding clips of the IPMB_6 slot.
4 Remove the BMC module from its protective packaging, handling it by the edges.
5 Install the BMC module.
(1) Align the module so that the notch on the IPMB_6 slot fits the keyed edge of the module, then press the module at both ends to seat it fully into the slot.
When the module is properly installed, the holding clips will automatically lock in place.
(2) Secure the module with the one screw.
6
Observe the post-installation instructions described on page 38.
64 3 System upgrade
Installing the ARMC/3 module
Remote system management just got easier with the new ARMC/3 module. The module provides high performance KVM (keyboardvideo-mouse) redirection and features a dedicated NIC port for faster network access.
To install the ARMC/3 module:
1
Perform the pre-installation instructions described on page 37.
2 Locate the IPMB_6 slot. If necessary, remove any boards or cables that prevent access to it.
3 If necessary, open the holding clips of the IPMB_6 slot.
4 Remove the ARMC/3 module from its protective packaging, handling it by the edges.
5 Install the ARMC/3 module.
(1) Align the module so that the notch on the IPMB_6 slot fits the keyed edge of the module, then press the module at both ends to seat it fully into the slot.
When the module is properly installed, the holding clips will automatically lock in place.
(2) Secure the module with the one screw.
6 Install the dedicated NIC port card.
(1) Press the release latch of the slot cover opposite the IPMB_6 slot.
The release latch highlighted in the figure below is for illustration purpose only.
(2) Pull out the slot cover and store it for reassembly later.
65
Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling.
(3) Insert the dedicated NIC port card into the selected slot.
Make sure that the card is properly seated.
(4) Press the release latch to secure the card in place.
(5) Connect the card’s LAN cable to the LAN1 connector of the
ARMC/3 module.
7
Observe the post-installation instructions described on page 38.
66 3 System upgrade
Installing a redundant power supply module
The Altos G540 supports two 610-watts hot-swap power supply modules. The system ships out with only one power supply module installed. You have the option to install a second module to provide the system with a redundant power source. A redundant power configuration enables a fully-configured system to continue running even if one of the power supply module fails.
WARNING! To reduce the risk of personal injury or damage to the equipment, the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels.
WARNING! To reduce the risk of personal injury from hot surfaces, observe the thermal labels on each power supply modules. You can also consider wearing protective gloves.
WARNING! To reduce the risk of personal injury from electric shock hazards, do not open the power supply module. There are no serviceable parts inside the module.
Caution! Electrostatic discharge can damage electronic components. Make sure that you are properly grounded before handling a power supply module.
To install a hot-swap power supply module:
1 Detach the cover from the chassis.
Keep the cover for future reassembly.
67
2 Slide the module into the empty bay until you feel resistance, and it locks into place.
3 Verify that the power status indicators on the main power supply and on the newly installed redundant power supply are illuminated green.
68 3 System upgrade
4 System BIOS
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the
BIOS parameters.
71
BIOS overview
BIOS setup is a hardware configuration program built into the system's
Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility.
You will need to run this utility under the following conditions.
• When changing the system configuration settings
• When redefining the communication ports to prevent any conflicts
• When modifying the power management configuration
• When changing the password or making other changes to the security setup
• When a configuration error is detected by the system and you are prompted ("Run Setup" message) to make changes to the BIOS setup
Note: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
BIOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off.
Before you run the PhoenixBIOS Setup Utility, make sure that you have saved all open files. The system reboots immediately after you close the Setup.
Note: PhoenixBIOS Setup Utility will be simply referred to as
" Setup " or " Setup utility " in this guide.
The screenshots used in this guide display default system values.
These values may not be the same those found in your system.
72 4 System BIOS
Entering BIOS setup
1 Turn on the server and the monitor.
If the server is already turned on, close all open applications, then restart the server.
2 During POST, press F2.
If you fail to press F2 before POST is completed, you will need to restart the server.
The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar.
BIOS setup primary menus
The tabs on the Setup menu bar correspond to the six primary BIOS
Setup menus, namely:
• Main
• Advanced
• Security
• Server
• Boot
• Exit
In the descriptive table following each of the menu screenshots, settings in boldface are the default and suggested settings.
73
BIOS setup navigation keys
Use the following keys to move around the Setup utility.
• Left and Right arrow keys – Move between selections on the menu bar.
• Up and Down arrow keys – Move the cursor to the field you want.
• PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu.
• Home – Move the cursor to the first page of a multiple page menu.
• End – Move the cursor to the last page of a multiple page menu.
• + and - keys – Select a value for the currently selected field (only if it is user-configurable). Press these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up menu.
Note: Grayed-out fields are not user-configurable.
• Enter key – Display a submenu screen.
Note: Availability of submenu screen is indicated by a (>).
• Esc – If you press this key:
• On one of the primary menu screens, the Exit menu displays.
• On a submenu screen, the previous screen displays.
• When you are making selections from a pop-up menu, closes the pop-up without making a selection.
• F1 – Display the BIOS setup General Help panel.
• F9 – Press to load default system values.
• F10 – Save changes made the Setup and close the utility.
74
Main menu
4 System BIOS
Parameter
System Time
Description
Set the system time following the hour-minute-second format.
System Date
BIOS Version
BIOS Date
Set the date following the weekday-month-day-year format.
Version number of the BIOS setup utility
Date when the BIOS setup utility was created
Processor
CPU Type
CPU Speed
CPU Count
Total Memory
Size
Technical specifications for the installed processor
Total size of system memory detected during POST
Advanced menu
The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen.
75
76
Advanced Processor Options
4 System BIOS
Parameter
Processor Retest
CPU Type
CPU Speed
Processor CPUID
Processor L2
Cache
Hyperthreading
Description
Select whether to delete the historical processor data log. Processor(s) will be retested on the next boot-up.
Processor model name
Option
Yes
No
The processor speed is the speed at which a microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second.
Processor ID number
Processor second-level cache size detected during POST
Note: This field is not shown on the above screenshot.
Select whether to enable the Intel Hyper-
Threading (HT) Technology function. HT enables the host operating system to view a single physical processor to appear as two logical processors. This can boost performance in OS and applications that are HT-compliant.
Enabled
Disabled
Parameter
Intel
Virtualization
Technology
C1 Enhanced
Mode
CPU Cache
Control
Description
Select whether to enable the Intel
Virtualization Technology function. VT allows a single platform to run multiple operating systems in independent partitions.
Option
Enabled
Disabled
Select whether to enable the C1 Enhanced mode for the processor. If enabled, all logical processors in a physical processor will run in a C1 state.
Enabled
Disabled
Set which processor cache functions to run during system debugging.
Press Enter to access the related submenu.
CPU Cache Control
77
Parameter
Hardware
Prefetcher
Adjacent Cache
Line Prefetch
Description
Select whether to enable the speculative prefetch unit of the processor.
When enabled, cache lines are fetched in pairs. When disabled, only the required cache line is fetched.
Option
Enabled
Disabled
Enabled
Disabled
78
Memory Configuration
4 System BIOS
Parameter
Extended
Memory
DIMM Group
#1 - 8 Status
Memory Retest
Description Option
Total size of extended memory detected during POST
The size of memory installed on each of the FBD slots.
Extend RAM
Setup
Memory Branch
Mode
Branch 0/1 Rank
Sparing
Select whether to delete the historical memory data log. System memory will be retested on the next boot-up.
Select whether to enable extended memory testing during boot-up.
Yes
No
Select the type of memory branch mode to employ.
Enabled
Disabled
Sequential
Interleave
Mirror
Single Channel 0
Select whether to enable sparing for the selected memory branch.
Enabled
Disabled
Advanced Chipset Control
79
Parameter
Advanced
Multimedia
Timer
Crystal Beach
Configure
Enable
I/O Acceleration
Technology
Wake On LAN/
PME
Description
Select whether to enable the system multimedia timer.
Select whether to enable configuration
/memory mapped access to the Crystal
Beach Configuration space.
Select whether to enable the Intel
Acceleration Technology (I/OAT) function. It addresses all segments of the server I/O bottleneck problem using
TCP/IP and without requiring any modification of existing or future applications.
Select whether to wake up the system when a LAN or PME event is detected.
Wake On Ring
Wake On RTC
Alarm
Select whether to wake up the system when an incoming call is detected on the modem.
Select whether to wake up the system when an RTC alarm is detected.
Option
Yes
No
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
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PCI Configuration
4 System BIOS
Parameter
PCI Slot 1 - 6
Option ROM
SAS Option
ROM
LAN 1/2
Option ROM
Scan
Description
When enabled, this setting will initialize the device expansion ROM for the related
PCI slot.
When enabled, this setting will initialize the SAS controller board expansion ROM.
Select whether to enable the selected onboard LAN device. When enabled, device expansion ROM will be initialized.
Option
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
I/O Device Configuration
81
Parameter
Serial Port A/B
Description Option
When enabled allows you to configure the serial port settings.
When set to Auto allows the server’s
BIOS or OS to select a configuration.
When set to Disabled, displays no configuration for the serial port.
Enabled
Disabled
Auto
82 4 System BIOS
Parameter Description
Base I/O address Base I/O address and IRQ setting for the selected serial port
Parallel Port When enabled allows you to configure the parallel port settings.
Option
3F8/IRQ4
2F8/IRQ3
3E8/IRQ4
2E8/IRQ3
Enabled
Disabled
Mode Sets the operation mode for the parallel port.
When set to Bi-Directional, allows normal speed operation in a two way mode.
When set to EPP (Enhanced Parallel
Port), allows bi-directional parallel port operation at maximum speed.
When set to ECP (Extended Capabilities
Port), allows the parallel port to operate in a bi-directional mode and at a speed higher than the maximum data transfer rate.
Output only
Bi-Directional
EPP
ECP
Base I/O
Address
Base I/O address of the parallel port
Interrupt
PS/2 Mouse
USB Controller
IRQ setting of the parallel port
Enable this parameter if you intend to use a mouse or trackball with a PS/2 interface.
Enables or disables the onboard USB controller.
378
278
IRQ5
IRQ7
Enabled
Disabled
USB 2.0
Controller
Legacy USB
Support
Route Port 80h
Cycles to
Enables or disables the onboard USB
2.0 controller.
Enables or disables support for legacy
USB devices.
Select which bus to set the route port
80h cycles on.
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
PCI
LPC
83
Parameter
Parallel ATA
Serial ATA
Description
Select whether to enable support for
PATA devices.
Select whether to enable support for
SATA devices.
Native Mode
Operation
Select the native mode for the SATA function.
SATA Controller
Mode Option
Select whether to set SATA/PATA devices to legacy (Compatible) or native (Enhanced) mode.
Selecting the Enhanced mode will display the SATA RAID Enable field.
Enable this option to use the onboard
SATA RAID controller.
Option
Enabled
Disabled
Enabled
Disabled
Auto
Serial ATA
Compatible
Enhanced
IDE Configuration
The IDE Configuration submenu lets you define the parameter settings related to the system hard drive(s).
84
I/O Channel 0/Secondary Master/Slave
4 System BIOS
Parameter
Type
Description
Selects the drive type.
Option
Auto
None
CD-ROM
ATAPI Removable
IDE Removable
User
Total Sectors Total number of sectors available in the selected hard drive.
Maximum
Capacity
Maximum capacity of the selected hard drive.
Multi-Sector
Transfers
Set the multi-Sector transfer mode.
LBA Mode
Control
32-bit I/O
Selects the hard disk drive translation method. For drivers with more than
504 MB, LBA mode is necessary.
Enables or disables the 32-bit data transfer function
16 Sectors
Disabled
2 Sectors
4 Sectors
8 Sectors
Enabled
Disabled
Enabled
Disabled
Parameter
Transfer
Mode
Ultra DMA
Mode
Description
Select a transfer mode to enhance hard disk performance.
Selects DMA (Direct Memory Access) mode.
Option
Fast PIO 4
Standard
Fast PIO 1
Fast PIO 2
Fast PIO 3
FPIO 3/DMA 1
FPIO 4/DMA 2
Mode 6
Disabled
Mode 0
Mode 1
Mode 2
Mode 3
Mode 4
Mode 5
Floppy Configuration
The Floppy Configuration submenu displays the type of floppy disk drive installed in the server.
85
86
Boot Configuration
4 System BIOS
Parameter
Boot-time
Diagnostic
Screen
Description
Choose whether to display the boot-time diagnostic screen during POST.
Option
Enabled
Disabled
Reset
Configuration
Data
Multiprocessor
Specification
Select the multiprocessor (MP) specification revision level.
Note: Some operating system will require a
1.1 setting for compatibility reasons.
POST Error
Pause
Select whether to erase data in the section of memory for ESCD (Extended System
Configuration Data) which stores the configuration settings for non-PnP plug-in devices.
Select whether to pause POST when a boot-up error is detected.
Yes
No
1.4
1.1
Enabled
Disabled
Parameter
After Power
Failure
NumLock
Description
Defines the power state to resume to after a system shutdown that is due to an interruption in AC power.
When set to Last State, the system will return to the active power state prior to shutdown.
When set to Stay Off, the system remains off after power shutdown.
When set to Power On, the system will be turned on from a power failure.
Select the NumLock behavior during boot-up.
Option
Last State
Stay Off
Power On
On
Off
DMI Event Logging
87
Parameter
Event Log
Validity
Event Log
Capacity
Description
Indicates the validity of the DMI event log.
Option
Displays the space capacity allotted for the DMI event log.
88 4 System BIOS
Parameter
View DMI
Event Log
Event
Logging
ECC Event
Logging
Mark DMI
Events as
Read
Clear All
Event Logs
Description Option
Press Enter to view the DMI (Desktop Management
Interface) event log.
To return to the DMI Event Logging submenu, click
Continue in the Event Log window.
Select whether to allow logging of all
DMI events.
Select whether to allow logging of ECC events.
Enabled
Disabled
Enabled
Disabled
Press Enter to view the DMI event log, then select an log entry to mark as read.
Select whether to delete all DMI event log entries during the next system start-up.
Yes
No
Security menu
The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords.
89
There are three types of passwords that you can set:
• Supervisor password
Entering this password will allow the user to access and change all settings in the Setup Utility.
• User password
Entering this password will restrict a user’s access to the Setup menus. To enable or disable this field, a supervisor password must first be set. A user can only access and modify the System Time,
System Date, and Set User Password fields.
• Power-on password
When the Password on Boot field is enabled, a password will be required to boot up the server. To enable or disable this field, a supervisor password must first be set.
90 4 System BIOS
Parameter
Supervisor
Password Is
User Password Is
Description
This parameter indicates whether a supervisor password has been assigned.
Option
Clear
Enabled
This parameter indicates whether a user password has been assigned.
Clear
Enabled
Press Enter to configure the supervisor password.
Set Supervisor
Password
Set User
Password
Password On
Boot
Press Enter to configure the user password.
Select Enabled to activate security check during POST.
Disabled
Enabled
Setting a system password
1 Use the up/down keys to select a password parameter (Set
Supervisor Password or Set User Password), then press Enter.
A password box will appear.
2 Type a password then press Enter.
The password may consist of up to six alphanumeric characters
(A-Z, a-z, 0-9).
3 Retype the password to verify the first entry then press Enter again.
4 Press F10.
5 Select Yes to save the new password and close the Setup Utility.
Changing a system password
1 Use the up/down keys to select a password parameter (Set
Supervisor Password or Set User Password), then press Enter.
2 Type the original password then press Enter.
3 Type a new password then press Enter.
4 Retype the password to verify the first entry then press Enter again.
5 Press F10.
6 Select Yes to save the modified password and close the Setup
Utility.
Removing a system password
1 Use the up/down keys to select a password parameter (Set
Supervisor Password or Set User Password), then press Enter.
2 Enter the current password then press Enter.
3 Press Enter twice without entering anything in the new and confirm password fields.
After doing this, the system automatically sets the related password parameter to Clear.
91
92
Server menu
4 System BIOS
Parameter
System Management
Description
Displays basic system ID information, as well as
BIOS and BMC firmware versions.
Press Enter to access the related submenu.
Console Redirection Displays console redirection-related settings.
Press Enter to access the related submenu.
Event Log Configuration Displays DMI event log-related settings.
Press Enter to access the related submenu.
System Management
The System Management submenu is a simple display page for basic system ID information, as well as BIOS and BMC firmware versions.
Items on this window are non-configurable.
93
Console Redirection
94 4 System BIOS
Parameter Description
COM Port
Address
Select whether to enable console redirection.
Console redirection enables users to manage the system from a remote location.
Baud Rate Select the baud rate for console redirection.
Console
Type
Flow
Control
Continue
C.R. After
POST
Option
Onboard COM A
Disabled
Select a terminal type to be used for console redirection.
Assign control for the console redirection flow.
Select whether to enable console redirection after POST.
300
1200
2400
9600
19.2K
38.4K
57.6K
115.2K
VT100,
VT100 8bit
PC-ANSI 7bit
VT100+
VT-UTF8
None
XON/OFF
CTS/RTS
On
Off
Event Log Configuration
95
Parameter
Clear All Event
Logs
Log POST Sys.
Event
Description Option
Press Enter then select whether to clear all entries in the system event log.
Select whether to enable the BIOS event log to be integrated in the system event log.
Enabled
Disabled
96 4 System BIOS
Boot menu
The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable.
By default, the server searches for boot devices in the following order:
1 Floppy disk drive
2 Optical disc drive
3 Removable device
4 Hard drive
97
Exit menu
The Exit menu displays the various options to quit from the BIOS setup.
Highlight any of the exit options then press Enter.
Parameter
Exit Saving
Changes
Exit Discarding
Changes
Load Setup
Defaults
Description
Saves changes made and close the BIOS setup.
Discards changes made and close the BIOS setup.
Loads the default settings for all BIOS setup parameters.
Setup Defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings, the system might not function properly.
Discards all changes made in the BIOS setup.
Discard
Changes
Save Changes Saves changes made in the BIOS setup.
98 4 System BIOS
5 System troubleshooting
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.
Resetting the system
Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below.
Perform
Soft boot reset
Cold boot reset
Purpose
To clear the system memory and reload the operating system.
To clear the system memory, restart
POST, and reload the operating system.
This will halt power to all peripherals.
To do this
Press Ctrl+Alt+Del
Press the system power button off and then on.
101
102 5 System troubleshooting
Initial system startup problems
Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the "There is problem with the software program" section
103
Initial troubleshooting checklist
Use the checklist below to eliminate the possible cause for the problem you’re encountering.
• AC power is available at the wall outlet?
• Is the power supply module properly installed?
• Is the system power cord properly plugged into the power supply module socket? and connected to a NEMA 5-15R outlet for
100-120 V or a NEMA 6-15R outlet for 200-240 V?
• Are all peripheral cables correctly connected and secured?
• Did you press the system power button to turn the server on
(power on indicator should be lit green)?
• Are all device drivers properly installed?
• Is hard disk drive(s) properly formatted and configured?
• Are the BIOS configuration settings in the BIOS setup utility correct?
• Is the operating system properly loaded?
Refer to the operating system documentation.
• Are all hardware components compliant with the tested components lists?
• Are all internal cables correctly connected and secured?
• Are the processors fully seated in their mainboard sockets?
• Are all standoffs in the proper location and not touching any components, causing a potential short?
• Are all add-in expansion cards fully seated in their mainboard slots?
• Are all system jumpers correctly set?
• Are all switch settings on add-in boards and peripheral devices correct?
To check these settings, refer to the manufacturer’s documentation that comes with them. If applicable, ensure that there are no conflicts (e.g., two add-in boards sharing the same interrupt.
104 5 System troubleshooting
Hardware diagnostic testing
This section provides a detailed approach to identifying a hardware problem and its cause.
Checking the boot-up status
Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral device.
1 Turn off the system and all external peripheral devices.
2 Disconnect all peripheral devices from the system, except for the keyboard and the display monitor.
3 Make sure the system power cord is plugged into a properly grounded AC outlet and in the power supply module cord socket.
4 Make sure the display monitor and keyboard are correctly connected to the system.
5 Turn on the display monitor.
6 Set the display brightness and contrast controls to at least two thirds of their maximum range.
Refer the documentation that came with your display monitor.
7 If the operating system normally loads from the hard drive, make sure there is no diskette in floppy drive and no disc in the
DVD-ROM drive.
8 If the power indicator is lit, attempt to boot from a floppy diskette or from a disc.
9 Turn on the system.
If the power indicator did not light up, see “Power indicator does
105
Verifying the condition of the storage devices
As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on green briefly. Check the activity indicators for the hard drive(s), DVD-ROM drive, floppy drive, and any other 5.25-inch device you may have installed.
If any of these indicators fail to light up, refer to related problems
listed in the “Specific problems and corrective actions” section.
Confirming loading of the operating system
Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No characters
appear the display monitor" on page 109.
106 5 System troubleshooting
Specific problems and corrective actions
Listed below are specific problems that may arise during the use of your server and their possible solutions.
Power indicator does not light.
Do the following:
• Make sure the power supply module is properly installed.
• Make sure the power cord is connected correctly.
• Make sure that the wall outlet has power. Test it by plugging another device.
• Make sure the power indicator on the front panel is lit up green.
• Remove all add-in cares and see if the system boots.
If reboot is successful, install the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem.
• Make sure that you have properly installed system compliant memory modules, and that there populated according to the system guidelines.
• Make sure that you have installed system compliant processors, and that there populated according to the system guidelines.
FDD activity indicator does not light.
Do the following:
• Make sure the FDD data and power cables are properly connected.
• Check that relevant switches and jumpers for the FDD are set correctly.
• Check that FDD is properly configured.
• Run the BIOS setup utility and make sure the Legacy Diskette A field under the Advanced | Floppy Configuration menu is set as
1.44/1.25 MB 3 1/2.
107
HDD activity indicator does not light.
Do the following:
• Make sure the data and power cables are connected correctly.
• Check that relevant switches and jumpers on the hard drive and on the backplane board (for hot-plugs HDD) are set correctly.
DVD drive activity indicator does not light.
Do the following:
• Make sure the IDE and power cables are properly connected.
• Check that relevant switches and jumpers on the drive are set correctly.
• Check that the drive is properly configured.
DVD tray cannot be ejected.
Insert the tip of a paperclip into the small hole on the DVD drive.
Slowly pull the tray out from the drive until the tray is fully extended.
DVD drive cannot read a disc.
Do the following:
• Make sure you are using the correct type of disc.
• Make sure the disc is properly seated in the drive.
• Make sure the disc is unscratch and free of any contaminant.
• Make sure the drive’s IDE and power cables are properly connected.
Newly installed memory modules are not detected.
Do the following:
• Make sure the memory modules specifications comply with the system requirements.
• Make sure the memory modules have been populated according to the system guidelines.
• Make sure the memory modules are properly installed on their mainboard slots.
108 5 System troubleshooting
Network connection indicators do not light.
Do the following:
• Check the cabling and network equipment to make sure that there are in proper condition.
• Reinstall the network drivers.
• Try another port or hub on the switch.
Network activity indicators do not light.
Do the following:
• Make sure the correct network drivers are loaded on the system.
• Network might be idle.
Peripheral device connected to a USB port does not work.
Do the following:
• Reduce the number of external devices connected to a USB hub.
• Refer to the documentation that came with the device.
There is problem with the software program.
Do the following:
• Verify that the software is properly configured for the system.
Refer to the software installation and operation documentation for instructions on setting up and using the software.
• Try a different version of the software to see if the problem is with the copy you are using. If the other version runs correctly on the system, contact your vendor about the defective software.
109
No characters appear on the display monitor.
Check the following:
• Is the keyboard functioning? Test it by turning the Num Lock function on and off to check if the Num Lock indicator lights up.
• Is the display monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system?
• Are the brightness and contrast controls on the video monitor properly adjusted?
• Is the display monitor signal cable properly connected?
• Does this display monitor work correctly if plugged into a different system?
• Remove all add-in cares and see if the system boots.
If reboot is successful, install the cards back in one at a time with a reboot between each addition to determine if one of them is causing the problem.
• Make sure that you have properly installed system compliant memory modules, and that there populated according to the system guidelines.
• Make sure that you have installed system compliant processors, and that there populated according to the system guidelines.
If you are using an add-in video controller card, do the following:
1 Verify that the display monitor works using the onboard video controller.
2 Verify that the add-in video controller card is fully seated in its slot.
3 Reboot the system for the changes to take effect.
4 If there are still no characters on the screen after you reboot the system, reboot it again.
Take note of the beep codes emitted during POST. This information may be required if you seek technical assistance.
If POST does not emit any beep code and characters still does not appear, the display monitor or the video controller may be defective. Contact your local Acer representative or authorized dealer for technical assistance.
110 5 System troubleshooting
Appendix A: Server management tools
This appendix gives an overview of the different server management tools supported by your server.
Server management overview
The server management tools supported by the Altos G540 system is listed in the table below.
113
Tool
PhoenixBIOS Setup
Utility
Function
Use this tool to configure the different hardware components and system functions (memory, processor, and security settings). Go to the BIOS
setup chapter on page 69 for details.
ASM (Acer Server
Management)
Onboard SATA RAID
Configuration Utility
LSI 1068 SAS
Configuration Utility
LSI MegaRAID SAS RAID
Configuration Utility
This utility allows a system administrator to remotely manage the server in a network environment through a single management station. For detailed instructions on how to install and use this utility, refer to the user documentation accompanying it.
Use any of these utilities to configure RAID for the system hard drives. The two LSI utilities are only available when their corresponding SAS controller board option is installed in the server.
Proceed to the next section for instructions on how to use these utilities.
Note: Support for the LSI 1068 SAS Configuration Utility may not be available for all system releases.
114 Appendix A: Server management tools
RAID configuration utilities
RAID option for the Altos G540 system is provided through either the onboard SATA controller or through an external controller board option (LSI 1068 SAS controller or LSI MegaRAID SAS RAID controller).
Caution: Creating a RAID volume erases all data previously saved in the hard drives. Make sure that you back up important files before starting a RAID configuration process.
Onboard SATA RAID Configuration Utility
This section explains how to create a RAID 1 volume using the onboard
SATA controller.
To enable the onboard SATA RAID controller:
1 Turn on the server and the monitor.
If the server is already turned on, close all open applications, then restart the server.
2 During POST, press F2 to access the BIOS Setup Utility.
3 Select the Advanced | I/O Device Configuration submenu.
4 Change the setting of the SATA Controller Mode Option field from
Compatible to Enhanced.
5 Change the setting of the SATA RAID Enable field from Disabled to
Enabled.
6 Press F10.
7 Select Yes to save the new SATA RAID settings and close the Setup
Utility.
115
To initialize the Onboard SATA RAID Configuration Utility:
Note: There must be more than two SATA hard drives installed in the system, otherwise the Intel Matrix Storage Manager option
ROM will be disabled.
1 Turn on the server and the monitor.
2 During POST, press Ctrl-I on the Intel Matrix Storage Manager option ROM prompt.
To create a RAID 1 volume:
1 On the Onboard SATA RAID Configuration Utility, select
1. Create RAID Volume under the Main Menu, then press Enter.
2 Specify a name for the new RAID volume, then press Enter.
3 Use the Up and Down arrow keys to select RAID 1 (Mirror) for the RAID level, then press Enter.
4 Use the space bar to select the drives that you want to add into the array, then press Enter.
This step is only applicable for systems with more than two hard drives installed.
5 Press Enter to accept the RAID 1 volume capacity.
6 Press Enter, then Y to start creating the new RAID 1 volume.
Once the new RAID 1 volume is created, it’ll be listed under the
Disk/Volume Information.
7 Revert to the Main Menu and select 4. Exit the MAIN MENU.
Proceed to the installation of the operating system. Refer to the user documentation that came with your OS for related instructions.
116 Appendix A: Server management tools
LSI 1068 SAS Configuration Utility
This section explains how to create a RAID 1 volume when the LSI 1068
SAS controller board is installed.
To initialize the LSI Logic Config Utility:
1 Turn on the server and the monitor.
If the server is already turned on, close all open applications, then restart the server.
2 During POST, press Ctrl-C on the SAS BIOS prompt.
To load the factory default RAID setting:
1 On the LSI Logic Config Utility, press Alt-N to display Global
Properties.
2 Select Restore Defaults, then press Enter.
3 Press Esc, then select Save changes then exit this menu.
4 Select SAS1068, then press Enter.
5 Select Advanced Adapter Properties, then press Enter.
6 Select Restore Defaults, then press Enter.
7 Press Esc twice, then select Save changes then exit this menu.
To create a RAID 1 volume with a hot spare disk:
1 On the LSI Logic Config Utility, click SAS1068, then press Enter.
2 Select RAID Properties, then press Enter.
3 Select Create IM Volume, then press Enter.
4 Move the cursor to the RAID Disk column.
5 Press the space bar to change the setting from No to Yes.
The Drive Status will be marked as Primary.
6 Move the cursor to another disk.
7 Press the space bar to change the setting from No to Yes.
The Drive Status will be marked as Secondary.
117
8 Move the cursor to the Hot Spr column and select another disk.
9 Press the space bar to change the setting from No to Yes.
The Drive Status will be marked as Hot Spare.
10 Press C, then select Save changes then exit this menu.
11 Press Esc twice and select Exit the Configuration Utility and
Reboot.
Proceed to the installation of the operating system. Refer to the user documentation that came with your OS for related instructions.
LSI MegaRAID SAS RAID Configuration Utility
This section explains how to create a RAID 1 volume when the LSI
MegaRAID SAS RAID controller board is installed.
To initialize the
LSI MegaRAID SAS RAID Configuration Utility
:
1 Turn on the server and the monitor.
If the server is already turned on, close all open applications, then restart the server.
2 During POST, press Ctrl-H on the RAID BIOS prompt.
After POST completion, the Adapter Selection window will appear.
3 Click Start to launch the Configuration menu.
To load the factory default RAID setting:
1 On the Configuration menu, select Adapter Properties to display the current adapter settings.
2 Click Next to change the adapter setting.
3 Change the setting of Set Factory Defaults from No to Yes, then click Submit.
4 Press Ctrl+Alt+Del to reboot the server.
118 Appendix A: Server management tools
To create and initialize a RAID volume:
1 Access the Configuration menu.
2 Click Configuration Wizard.
3 Click Add Configuration, then click Next.
4 Click Custom Configuration, then click Next.
5 Use the Ctrl key to select the drives that you want to add into the array.
6 After selecting the drives, click Accept DG, then Next.
7 Select the RAID Level you want to use.
8 Create the logical volume and specify its size on the Select Size field, then click Accept.
9 After creating a logical volume on all of the RAID volume, click
Accept, then Yes to save the configuration.
10 Click Yes to initialize the new logical drives.
All the created logical drives will be listed.
11 Click on Home to revert to the Configuration menu.
12 Select Exit, then Yes.
13 Press Ctrl+Alt+Del to reboot the system.
Proceed to the installation of the operating system. Refer to the user documentation that came with your OS for related instructions.
To assign a hot spare disk:
1 Access the Configuration menu.
2 Under Physical Drives, select a free disk marked as UNCONF
GOOD.
3 Select Make Global Dedicated HSP or Make Dedicated HSP, then click Go.
4 Click on Home to revert to the Configuration menu.
Under Physical Drives, the assigned hot spare disk is marked as
Hotsapare and highlighted in pink.
Appendix B: Rack mount configuration
This appendix shows you how to set up the
Altos G540 server in a rack mount configuration.
Rack installation information
The Altos G540 server system can also be mounted in a rack-model position. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/.
Rack installation precautions
Follow the rack manufacturer's safety and installation instructions for proper rack installation.
The following additional rack safety installation measures should be considered:
• Anchor the equipment rack
The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly. You must also consider the weight of any other devices installed in the rack assembly. The equipment rack must be installed according to the manufacturer's instructions.
• Main AC power disconnect
You are responsible for installing an AC power disconnect for the entire rack unit. This main disconnect must be readily accessible, and it must be labeled as controlling power to the entire unit, not just to the system(s).
• Earth ground the rack installation
To avoid the potential for an electrical shock hazard, the rack assembly itself must be suitably earth grounded, according to your local regional electrical codes. This typically will require the rack to have its own separate earth ground. We recommend you consult your local approved electrician.
121
122 Appendix B: Rack mount configuration
• Elevated operating ambient temperature
The maximum operating temperature of the system is 35°C (95°F).
Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature.
• Reduced airflow
The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack.
• Mechanical loading
Exercise care when mounting the system in a rack to avoid any accidents.
• Circuit overloading
Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The system name plate rating should be used when addressing concerns about circuit overload.
Rack mount kit
The rack mount kit components and their respective function is listed on the table below.
Component
Mounting rails
Quantity Usage
2 Allows the server to slide in and out of the rackmount for maintenance purposes.
Each mounting rail consists of the following:
• Fixed outer rail. Attaches to system rack with M6 x 13 screws.
• Inner rail. Attaches to the sides of the server with M4 x 5 screws.
• Middle sliding piece has a steel ball gearing to control server movement from and into the rackmount.
123
Component
Front brackets
Rear brackets
Side handles
Screw pack
2
2
Quantity Usage
Attach the mounting rails to the server.
2 Attached to the sides of the server.
Secures the different rack components.
Refer to the next section for details.
Screw types
The following screws are used in the assembly of the Altos G540 system and bundled rack-mountable components.
Screw type
M6 X 13
M6 x 18
M6 cage nut
Distand
M4 x 5
U#6-32 x 6.4
Quantity Figure
8
2
Usage
Install the mounting rails to the rack.
Secure the cable arm to the rack.
2
8
4
6
Install into the vertical rails of the rack for cable arm support.
Install into the vertical rails of the rack for server support.
Secure the mounting rails to the chassis.
• Secure the rack handles to the chassis (4).
• Attach the cable arm to the chassis (2).
124 Appendix B: Rack mount configuration
Vertical mounting hole pattern
The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below.
The system occupies 5U in the rack. Count the U positions and hole numbers from the bottom up.
The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U.
Note: The unit of measurement used in this guide is "U"
(1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the height of the rack. For more information, refer to the documentation that came with the system rack.
When installing components, you must start your measurement from the center of the two holes with closer spacing. Otherwise, the screw holes on the component may not match those on the rack.
125
Rack installation procedures
Preparing the server for rack installation
1 Remove the foot stands from the server.
(1) Lay the server on its side on a flat, stable surface.
(2) Use a flat-blade screwdriver to remove the stoppers securing the foot stands to the chassis.
(3) Detach the foot stands from the server.
Store the foot stands and its toppers for future reassembly.
2 Expose the installation recess for the topside inner rail.
(1) Remove the two screws securing the recess cover on the topside of the server.
(2) Detach the recess cover from the server.
126 Appendix B: Rack mount configuration
3 Remove the inner rails from the mounting rails.
(1) Extend the inner rail from the mounting rail until the rail release latch is exposed.
(2) Depress the release latch (1) and slip the inner rail out (2).
Do the same thing to the other mounting rail.
4 Attach the rack handles and inner rails to the server.
(1) Align the screw holes on the rack handles with those on the server.
(2) Secure the rack handles with two U#6-32 x 6.4 screws each.
(3) Insert the pegs on the server with the notches on the mounting rails, then slide the mounting rails backward to seat them properly.
(4) Secure the mounting rails to the server with two M4 x 5 screws each.
Preparing the rack for server installation
1 Install eight distands into the vertical rails of the system rack.
127
2 Adjust the front bracket to the preferred length.
(1) Turn the captive thumbscrews counterclockwise to loosen them.
(2) Slide the front bracket to the preferred length.
(3) Secure the front bracket in its preferred position by turning the captive thumbscrews clockwise.
Do the same thing to the other front bracket.
128 Appendix B: Rack mount configuration
3 Install the mounting rails to the system rack.
(1) Install the mounting rails to the rack by using four M6 x 13 screws for each rail.
(2) Extend the middle sliding piece of each mounting rail forward until you hear an audible click.
129
Installing the server in the system rack
Warning! To avoid injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. It also recommended that two or more people help in installing the server to the rack to minimize the chances of accidents.
1 Press the release latch on both sides of the rack mounting rails.
2 Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack, then push the server into the rack until you hear an audible click.
130 Appendix B: Rack mount configuration
Installing the cable arm option
The cable arm option allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the cable arm collapses and extends, keeping the cables untangled and attached to the system.
To install the cable arm:
1 Attach the cable arm to the rear panel using two U#6-32 x 6.4 screws.
2 Install two M6 cage nuts into the vertical rail to which the cable arm is to be attached.
131
3 Extend the cable arm enough to attach it to the installed M6 cage nuts, and secure it with two M6 x 18 screws.
4 Arrange the server cables.
(1) Connect the power, peripheral and networking cables into their appropriate ports on the rear panel.
Go to page 28 for related instructions.
(2) Secure all server cables to the cable arm using the cable clamps.
132 Appendix B: Rack mount configuration
Index
Numerics
5.25 inch device bays
A
Acer EasyBUILD
air duct
ARMC/3 module
B backplane board
Basic Input/Output System, see BIOS
BIOS
BIOS Setup
BMC module
boot-time diagnostic screen 86
C
D
DMI event log
DVD-ROM drive
E easy-swap HDD
cable connections 47 install 47
electrostatic discharge, see ESD precautions 37
environmental specifications
humidity 6 system cooling 6 temperature 6 vibration 6
expansion card
133
134
F floppy disk drive
front bezel
H hard drive
activity indicator, location 9
hardware options
media storage 7 redundant modules 7 server management 7
hardware upgrade
HDD cage
heat sink fan
cable connector, CPU1 15 cable connector, CPU2 15
hot-plug HDD
activity indicator, location 10
I
L
LAN ports
LED indicators
M mechanical specifications
media storage
memory
N
O
Onboard SATA RAID Configuration
operating system
P parallel port
PCI bus slots
PhoenixBIOS Setup Utility, see BIOS
POST
power
power off
via hardware 33 via software 33
power supply module
fault indicator, description 23
status indicator, description 23
power-on self-test, see POST 29
processor
R rack installation
135
RAID configuration
S
SAS controller board
serial port
server management
side panel
specification
server management 5 system fan 5
status/fault indicator
system boards
136
system fan
system jumpers
BIOS recovery 16 clear CMOS 16 clear password 16
system passwords
supervisor password 89 user password 89
system reset
system setup
pre-installation requirements 27
system upgrade
post-installation instructions 38 preinstallation instructions 38
redundant power supply module 66
T
troubleshooting
U
UID switch 12 unit identification, see UID switch 12
USB ports
W wake-up events
Z
ZCR
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Table of contents
- 3 FCC notice
- 4 Laser compliance statement
- 13 System specifications
- 13 Performance
- 16 Mechanical
- 16 Environmental
- 17 Hardware options
- 18 External and internal structure
- 18 Front bezel
- 19 Front panel
- 21 Rear panel
- 23 Internal components
- 24 System boards
- 24 Mainboard
- 27 Backplane board
- 28 SAS controller board
- 29 BMC module
- 30 ARMC/3 module
- 31 System LED indicators
- 31 Front panel LED indicators
- 32 Hot-plug HDD LED indicator
- 32 LAN port LED indicators
- 33 Power supply module LED indicators
- 37 Setting up the system
- 37 Pre-installation requirements
- 38 Connecting peripherals
- 39 Turning on the system
- 40 Power-on problems
- 41 Configuring the system OS
- 42 Rack mount configuration
- 43 Turning off the system
- 47 Installation precautions
- 47 ESD precautions
- 48 Pre-installation instructions
- 48 Post-installation instructions
- 49 Opening the server
- 49 Removing the side panel
- 50 Removing the front bezel
- 51 Configuring the hard drive
- 51 Installing a HDD cage
- 54 Removing a HDD cage
- 55 Installing an additional hard drive
- 58 Configuring a 5-25 inch storage device
- 60 Upgrading the processor
- 65 Upgrading the system memory
- 70 Installing an expansion card
- 72 Installing the SAS controller board
- 73 Installing the BMC module
- 74 Installing the ARMC/3 module
- 76 Installing a redundant power supply module
- 81 BIOS overview
- 82 Entering BIOS setup
- 82 BIOS setup primary menus
- 83 BIOS setup navigation keys
- 84 Main menu
- 85 Advanced menu
- 86 Advanced Processor Options
- 88 Memory Configuration
- 89 Advanced Chipset Control
- 90 PCI Configuration
- 91 I/O Device Configuration
- 93 IDE Configuration
- 95 Floppy Configuration
- 96 Boot Configuration
- 97 DMI Event Logging
- 99 Security menu
- 100 Setting a system password
- 101 Changing a system password
- 101 Removing a system password
- 102 Server menu
- 103 System Management
- 103 Console Redirection
- 105 Event Log Configuration
- 106 Boot menu
- 107 Exit menu
- 111 Resetting the system
- 112 Initial system startup problems
- 113 Initial troubleshooting checklist
- 114 Hardware diagnostic testing
- 114 Checking the boot-up status
- 115 Verifying the condition of the storage devices
- 115 Confirming loading of the operating system
- 116 Specific problems and corrective actions
- 123 Server management overview
- 124 RAID configuration utilities
- 124 Onboard SATA RAID Configuration Utility
- 126 LSI 1068 SAS Configuration Utility
- 127 LSI MegaRAID SAS RAID Configuration Utility
- 131 Rack installation information
- 131 Rack installation precautions
- 132 Rack mount kit
- 134 Vertical mounting hole pattern
- 135 Rack installation procedures
- 135 Preparing the server for rack installation
- 137 Preparing the rack for server installation
- 139 Installing the server in the system rack
- 140 Installing the cable arm option