Motorola IDEN WIRELESS DATA SERVICES User`s guide

Nextel
iDEN
Digital Multi-service Data-capable Phone
i530 Phone User’s Guide
@NNTN5194A@
NNTN5194A
Contents
Getting Started........................................... 1
Removing the Battery Door ............................. 3
Locating Your SIM Card .................................. 3
Battery ............................................................. 4
Powering On and Off ....................................... 6
Activating Service ............................................ 6
Enabling Over-the-Air Security ........................ 6
Finding Your Phone Number ........................... 7
Completing Setup ............................................ 8
Phone Basics ................................................... 9
SIM Card Security.......................................... 12
Locking the Keypad ....................................... 15
Accessories ................................................... 16
Wireless Local Number Portability: Bringing
Your Phone Number From Another Carrier ... 17
Nextel® Customer Care ................................. 17
Making Calls............................................. 19
Phone Calls ................................................... 19
Direct ConnectTM Calls .................................. 19
Receiving Calls .............................................. 19
Call Icons ....................................................... 20
Ways to Enter a Number................................ 20
Using Speakerphone .....................................22
Using Mute..................................................... 23
Making Emergency Phone Calls.................... 23
Call Alerts ................................................ 25
Sending Call Alerts ........................................ 25
Receiving Call Alerts...................................... 25
Using the Call Alert Queue ............................ 26
Recent Calls............................................. 29
Storing Recent Calls to Contacts ................... 29
Deleting Recent Calls .................................... 30
Entering Text ........................................... 31
Using Alpha Mode.......................................... 31
Using Word Mode .......................................... 31
Special Function Keys ................................... 32
Using Numeric Mode .....................................33
Using Symbols Mode .....................................33
Contacts................................................... 35
Viewing Contacts ........................................... 36
Creating Entries .............................................37
Storing Numbers Faster................................. 38
i
Editing Entries................................................ 39
Deleting Entries ............................................. 39
Checking Capacity ......................................... 40
Creating Pauses and Waits ........................... 40
International Numbers ................................... 40
Memo ........................................................ 41
Nextel® Voice Mail ................................... 43
Setting Up Your Voice Mail Box..................... 43
Playing Messages.......................................... 43
Changing Your Password .............................. 44
Recording Your Name ................................... 44
Recording Your Active Greeting .................... 45
Advanced Voice Mail Features ...................... 45
Messages ................................................. 51
Message Notifications.................................... 51
Voice Mail ...................................................... 52
Text and Numeric Messages ......................... 52
Net Alerts ....................................................... 53
Call Forwarding........................................ 55
Forwarding All Calls ....................................... 55
ii
Turning Off Call Forwarding........................... 56
Forwarding Missed Calls................................ 56
Viewing Call Forwarding Settings ..................57
Ring Tones............................................... 59
Setting Your Phone to Vibrate ....................... 59
Assigning Ring Tones to Contacts ................. 60
Ring and Vibrate ............................................ 60
Viewing Ring Tone Assignments ................... 60
Downloading More Ring Tones......................61
Managing Memory .........................................61
Deleting Custom Ring Tones ......................... 61
GPS Enabled............................................ 63
IMPORTANT: Things to Keep in Mind ........... 63
Making an Emergency Call ............................ 64
Viewing Your Approximate Location ..............65
Enhancing GPS Performance........................ 66
Updating Satellite Almanac Data ................... 67
Setting Privacy Options.................................. 68
Using GPS with Map Software....................... 69
Nextel Online® Services ......................... 73
NOL Services .................................................73
Accessing NOL Services From Your Phone .. 73
Optional Features .......................................... 89
Advanced Calling Features..................... 75
Nextel® Customer Care .......................... 91
Call Waiting.................................................... 75
Call Hold ........................................................ 76
3-Way Calling ................................................ 76
Creating Pauses and Waits While Dialing ..... 77
Making International Calls ............................. 77
Setting One Touch Direct Connect ................ 77
Setting Flip Actions ........................................ 78
Group ConnectTM Calls ................................. 79
Call Timers..................................................... 80
Using Your Phone as a Modem ..................... 80
Making TTY Calls .......................................... 81
Special Dialing Codes.................................... 83
Additional Phone Features ............................ 83
Domestic Customer Care............................... 91
Nextel Worldwide® Customer Care................ 92
Customizing Your Phone ........................ 85
Setting the Volume ........................................ 85
Setting Your Phone to Vibrate ....................... 85
Seeing the Display Better .............................. 86
Using a Headset ............................................ 86
Using Settings................................................ 86
Understanding Status Messages........... 93
Nextel® Terms and
Conditions of Service ............................. 95
Safety and General Information........... 107
RF Operational Characteristics .................... 107
Portable Radio Product Operation and EME
Exposure...................................................... 107
Electro Magnetic Interference/Compatibility 110
Medical Devices ........................................... 110
Operational Warnings .................................. 111
Operational Cautions ................................... 112
Accessory Safety Information ...................... 113
iii
MOTOROLA LIMITED WARRANTY ...... 115
Limited Warranty
Motorola Communication Products
(International)......................................... 119
Patent and Trademark Information ...... 123
Index ....................................................... 125
iv
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i530
Model Number: H63XAH6RR3AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
Note: This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in
a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged
to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
v
vi
Getting Started
earpiece
display screen
p
Power button.
Navigation key — press the arrows to scroll
through menus and lists.
m
volume
controls
PUSH TO TALKTM
(PTTTM) button
option keys
navigation key
audio jack
back/pause
dialing key
accessory connector
Option key — selects the option appearing
above it on the display.
A
power button
punctuation key
space key
microphone
Menu key — accesses context-sensitive
menus.
Note: Throughout this User’s Guide, the
option keys will be represented by
A.
s
Send key — places phone calls.
e
End key — ends phone calls; returns to idle
screen; in browser mode, returns to Net
main menu.
To start using your i530 phone:
• Make sure your SIM card is in place.
• Charge the battery.
1
Getting Started
• Activate your service.
• Enable over-the-air security.
status light
DIRECT
CONNECT/
GROUP
CONNECT
speaker on/off
flip
antenna
t
Acts like s when the flip is closed; turns
Direct ConnectTM / Group ConnectTM
speaker on and off.
.
Acts like e when the flip is closed.
Status Indicates the status of your connection.
light
Solid green means your phone is in use;
flashing green means your phone is ready
to use; solid red means no service; flashing
red means your phone is signing on to the
network.
2
Removing the Battery Door
Removing the Battery Door
Locating Your SIM Card
1 Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2 Slide the release button back until it releases the
battery door.
Your SIM (Subscriber Identity Module) card is a
small piece of white plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
speaker
SIM card
3 Allow the battery door to pop up and remove it
from the back of your phone.
If there is no SIM card in your phone, contact Nextel
Customer Care at 1-800-639-6111.
3
Getting Started
Battery
Charging the Battery
Inserting the Battery
Your phone comes with a standard travel charger.
Your phone comes with a Standard Lithium Ion
battery.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
1 Remove the battery door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it
connector
cover
3 Replace the battery door and press it gently until
you hear a click.
4
3 Plug the other end of the charger into the
accessory connector.
Battery
Charger Attached appears on the display.
Removing the Battery
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides of
the plug. Pull the plug straight out.
1 With the phone powered off, remove the battery
door.
2 Remove the battery by placing your thumb in the
bottom left-hand corner next to the antenna,
pushing the battery towards the antenna and
lifting it out.
4 If you have purchased optional batteries or
chargers, see “Charging Times”.
Note: While the phone is charging, the keypad
backlight will not illuminate.
Charging Times
See your Lithium Ion battery and travel charger to
determine the appropriate charging time.
Recommended charging times:
Battery
Charger
Rapid
Standard
Standard
Lithium Ion
2 hours
4 hours
High
Capacity
Lithium Ion
3.5 hours
7.5 hours
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to 40°C).
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
Prolonged charging is not recommended.
5
Getting Started
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If long
term storage is required, store at half capacity.
2 Press and hold p.
Activating Service
The first time you power on your phone, your service
is activated.
To power your phone on:
A screen then appears prompting you to select Ok
to update your browser information. This screen will
only appear during initial activation. See “Enabling
Over-the-Air Security”.
1 Open the flip.
2 Press p.
Enabling Over-the-Air Security
As your phone connects to the network, you will see
a connecting message. When the idle screen
appears, the phone is ready to use.
To receive Over-the-Air Radio Service Software
(OARSS) Security you must enable security the first
time you power on your phone or within 20 days of
first activation of your phone.
Powering On and Off
1 Press A under Ok.
Note: If you press A under Later, the idle screen
will appear. The next time you select Net
from the main menu, you will be prompted
to enable security before you can use
Nextel Online services.
To power your phone off:
1 Open the flip.
6
2 You are prompted to enable security. Press A
under Yes. A series of screens and then the
default homepage displays.
3 Press e to return to the idle screen.
Finding Your Phone Number
Within 24 hours of enabling security, you will receive
a Net alert containing your Personal Telephone
Number (PTN), Nextel Customer Care number,
Direct ConnectTM number, and Talkgroup lists for
Group ConnectTM calls.
Note: If you are transferring your phone number
to Nextel from your previous carrier, that
number will be automatically programmed
into the Contacts list for all other phones
that were part of your order. For more
information, go to www.nextel.com/WLNP.
1 When you receive a Net alert saying New
Browser Message - Receive Programming
Info, press A under Goto.
2 You are prompted to accept changes to your lists.
Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen displays. Press A under
Ok.
5 Press e to return to the idle screen.
Finding Your Phone Number
My Info lets you view your phone number, Direct
Connect number, and other phone information:
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press A under Select.
4 Scroll to see your information:
• Name — Enter your name. See “Entering Text”
on page 31.
• Line 1 and Line 2 — your phone numbers for
phone lines 1 and 2. These are filled in when
you receive your first Net alert after enabling
over-the-air security on your phone.
• Direct Connect — Your Direct Connect
number is the number that others use to
contact you using Direct Connect service. It is
filled in when you receive your first Net alert
after enabling over-the-air security on your
phone.
• Group ID — the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to
Nextel. It is filled in when you register for
packet data services.
• IP1 Address and IP2 Address — the IP
addresses assigned to you for using the
Internet with your phone.
• Ckt — Your circuit data number is the number
you use if you want to use your phone to
transfer circuit data. See “Using Your Phone as
a Modem” on page 80. You receive this number
from Nextel.
7
Getting Started
• Service Status — This information may be
used by Nextel Customer Care if there is a
problem with your phone’s services.
Completing Setup
Joining a Talkgroup
When you enable over-the-air security, you receive
a list of Talkgroups that have been set up for you if
you subscribe to this service. The Talkgroup list is
saved to Contacts.
To receive Group Connect calls made to any of
these Talkgroups, you must join the Talkgroup.
1 Press A under Contcs. -orFrom the main menu, select Contacts.
2 Scroll to the Talkgroup you want to join.
3 Press A under Join.
Note: You will now be able to receive Group
Connect communications from this
Talkgroup only. You can only monitor one
Talkgroup at a time.
Setting Up More Talkgroups
You can set up more Talkgroups in three ways:
• Using Group Connect Management on MyNextel
at www.nextel.com
8
• Contacting your Nextel Sales Representative at
the time of activation
• Using Wireless Manager to create, manage, and
delete Talkgroups
When you create your Talkgroups, you can select
your own Talkgroup numbers.
You can join a new Talkgroup by pressing # and
entering the number using the keypad. Then press
A under Join.
Nextel® Voice Mail
You must set up your voice mail box before you can
retrieve messages. See “Setting Up Your Voice Mail
Box” on page 43.
Nextel Worldwide® Service
You can use your phone to make calls
internationally in select cities using other iDEN®
networks by calling Customer Care to activate
international dialing on your account. Countries in
which you can use your phone include Argentina,
Brazil, Canada, Philippines, Singapore, Israel,
Mexico and Peru*.
* Credit approval may be required. Other conditions may apply.
Phone Basics
Customizing Features
Display Options
You can control many features of your phone,
including the volume of incoming sound, rings, and
other tones. See “Customizing Your Phone” on page
85.
Two display options appear at the bottom of most
screens. You select a display option by pressing the
option key below it.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
status icons
text area
menu icon
display options
The screen shown above is the idle screen. The idle
screen appears when your phone is on, but not
engaged in any activity.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol > tells you to select a menu
or list item. For example, Settings > Security
means:
1 Scroll to Settings on the main menu.
2 Press A under Select to see the Settings
screen.
3 Scroll to Security and press A under Select to
see the Security screen.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
9
Getting Started
Menu Key
j My Info
View personal phone
information, including
phone number and Direct
Connect number. See
page 7.
n
Provides a catalog of ring
tones that you can
download directly from
your phone. Browse
through the catalog,
download a ring tone of
your choice and make that
your default ring tone. Ring
tones in this catalog will
change frequently, so
check regularly for fresh
content.
Many features provide context-sensitive menus that
let you access related features and actions. The S
icon appears any time a context-sensitive menu is
available. Press m to access the menu.
Main Menu
Downloads
All your phone’s features can be accessed through
the main menu. When you are using a feature, the
icon for that feature appears in the upper left corner
of the display.
a Net
Access to Nextel Online
services. See page 73.
b Settings
Display/Info
Phone Calls
DC/GC Options
Volume
Security
Advanced
Customize your phone.
See page 85.
m Ring Tones
Assign ring tones and turn
VibeAll
ringer off. See page 59.
list of ring tones
Ring Tones menu
10
l GPS
Find your approximate
geographical location. See
page 63.
d Contacts
new contact form
list of contacts
Contacts menu
Create, view, store, edit
contacts. See page 35.
Phone Basics
e Messages
Voice Mail
Text Msgs
Net alert
Access messages. See
page 51.
f Call Forward
Set call forwarding options.
See page 55.
g Memo
Store a number to access
later. See page 41.
h Call Timers
Phone usage information.
See page 80.
i Recent Calls
list of calls
recent calls menu
Call Setup menu
Lists recent calls. See
page 29.
k Call Alert
list of call alerts
Call Alert menu
Lists call alerts. See
page 25.
Status Icons
Status icons appear in the two rows at the top of the
display. Some appear at all times. Others appear
only when your phone is engaged in certain
activities or when you have activated certain
features.
a b c d Battery Strength — More bars on
e f g d the battery indicate a greater charge.
o p q r Signal Strength — More bars next
s
to the antenna indicate a stronger
signal.
A
Phone In Use — Your phone is
active on a phone call.
B
Direct Connect In Use — Your
phone is active on a Direct Connect
call.
C
Talkgroup In Use — Your phone is
active on a Group Connect call.
12
Active Phone Line — 1 indicates
phone line 1 is ready to make calls; 2
indicates phone line 2 is ready to
make calls.
11
Getting Started
GHI
J KL
Call Forward — Your phone is set
to forward calls. See “Call
Forwarding” on page 55.
vM
Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 59.
u
Speaker Off — Sets Direct Connect
and Group Connect sound to come
through the earpiece rather than
through the speaker.
wy
Messages — You have one or more
messages. See “Messages” on page
51.
ljik
mn
T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 31.
DEF
Internet — You are ready to browse
the internet or are browsing the
internet using a secure connection.
12
YZ
Packet Data — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Phone as a Modem” on page
80.
NO
TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 81.
SIM Card Security
Your SIM card stores all your Contacts and protects
your personal information. Since this information is
stored on your SIM card, not in your phone, you can
remove the information by removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
SIM Card Security
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off, the
personal data on your SIM card is not
protected. Anyone can use your phone
and access your personal data.
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power on
your phone.
Note: If a SIM PIN is required, your phone will not
function until the SIM PIN is entered,
except for making emergency calls.
1 From the main menu, select Settings > Security
> SIM PIN.
2 Scroll to On or Off.
3 Press A under Select.
4 Enter the current SIM PIN.
Note: When you receive your phone, the SIM PIN
is 0000. Change your PIN to prevent
fraudulent use of the SIM card (see
“Changing the PIN”).
5 Press A under Ok.
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The message SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact Nextel
Customer Care. See “Unblocking the
PIN”.
Changing the PIN
Note: The SIM PIN requirement must be turned
on in order to access this feature.
1 From the main menu, select Settings > Security
> Change Password > SIM PIN.
2 At the Enter Old SIM PIN Code screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN Code screen, enter
the new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN Code screen,
re-enter the new SIM PIN to confirm.
7 Press A under Ok.
13
Getting Started
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly three times, your
SIM card is blocked. To unblock your SIM card, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK code
10 times, your SIM card is permanently
blocked and must be replaced. If this
happens, all data is lost. You will get a
message to contact Nextel Customer
Care. Except for making emergency
calls, your phone will not function with a
blocked SIM card.
To unblock the PIN:
1 Press * # m 1.
2 At your Nextel Customer Care representative’s
request, provide the information needed to give
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
Note: These steps must be performed in quick
succession.
14
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-colored areas of
your SIM card.
The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit www.nextel.com/sim.
If you remove your SIM card and use it with another
phone, or use another SIM card with your phone,
the following information is erased:
•
•
•
•
•
•
•
The recent calls list
Call forwarding settings
Net alerts
Information stored in Memo
3 most recent GPS Enabled locations
Voice records*
Voice names*
Note: In some cases, Contacts may not be
accessible if you move your SIM card to
another phone. Contacts entries created
with your i530 phone are not readable by
an older iDEN SIM-based phone.
* See “Optional Features” on page 89.
Locking the Keypad
Removing Your SIM Card
Inserting Your SIM Card
1 With your phone powered off, remove the battery
door and battery.
2 Hold your SIM card as shown.
Important: To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.
1 With your phone powered off, remove the battery
door and battery.
2 Slide your SIM card out of the SIM card holder.
cut corner
SIM card
holder
3 Carefully slide your SIM card into your phone until
it lines up with the marks above and below the
SIM card holder.
SIM card
holder
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked, you
can only:
• Power the phone on and off
15
Getting Started
• Unlock the keypad
• Respond to incoming calls, messages, and alerts
Important: Emergency calls cannot be placed while
the keypad is locked.
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.
While the keypad is locked, you can respond to
incoming calls, messages, and alerts just as you do
when the keypad is not locked. When finished, press
e to return to the idle screen. The keypad remains
locked.
You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.
1 From the main menu, select Settings > Security
> Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m and
* to lock and unlock the keypad.
16
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock and
press A under Change.
The keypad can be set to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat step
3 and select Off.
Accessories
Your phone comes with a Standard Lithium Ion
Battery and standard travel charger.
Various accessories are available for use with your
i530 phone, including vehicle power charger,
holsters and cases, batteries, Hands-Free
accessories and more.
To order additional accessories, go to
www.nextel.com or call 1-800-Nextel6. You can also
contact your Nextel Authorized Sales
Representative or stop by any Nextel-owned Retail
Store. For information on Nextel retail store
locations, go to www.nextel.com.
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier
Wireless Local Number
Portability: Bringing Your
Phone Number From Another
Carrier
If you are bringing your phone number from another
carrier, there is additional information about certain
features on your Nextel phone that you need to be
aware of.
911
If you are bringing your phone number to Nextel
from your previous carrier, you may receive a
temporary telephone number while your Nextel
phone is being programmed with your permanent
phone number. If you make a call to 911 and the call
fails, the 911 emergency response center will not be
able to call you back on your Nextel phone if in the
meantime, your Nextel phone has been
programmed with your permanent telephone
number. If the call is disconnected before location
and details have been provided, call 911 again and
advise that you were disconnected.
Voice Mail
It is recommended that you do not activate your
Nextel voice mail until your permanent number has
been activated on your Nextel phone. Messages left
in your Nextel voice mail box will be lost after your
permanent number has been activated on your
Nextel phone.
Go to www.nextel.com/WLNP for more details.
Nextel® Customer Care
Nextel Customer Care: 1-800-639-6111 or dial 611
from your i530 phone.
Nextel Worldwide Customer Care: +1-360-662-5202
(toll-free from your i530 phone).
17
Getting Started
i530 Phone Menu Tree
Net
Settings
Display/Info
Phone Calls
DC/GC Options
Volume
Security
Advanced
Downloads
VibeAll On/Off
Available Ring Tones
Vibrate
Silent
Assign w/vibe
Overview
Memory Usage
Delete
My Info
18
Name
Line 1
Line 2
Direct Connect
Group ID
Carrier IP
IP1 Address
IP2 Address
CKT
Service Status
Position
Privacy
Interface
[New Contact]
New
Search
Capacity
Filter
Call Setup
Contacts (if any)
View
New
Search
Edit
Delete Contact
Delete Number
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Recent Calls
Making Calls
Your i530 phone makes 2 types of calls: digital
cellular phone calls and Direct Connect calls. With
Direct Connect calls, you use your phone as a
long-range, digital walkie-talkie.
Phone Calls
1 Enter the number you want to call.
2 To place the call, press s.
3 To end the call:
Press e. -orClose the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 78).
Direct ConnectTM Calls
1 Enter the Direct Connect number you want to call.
2 Press and hold the PTT button on the side of your
phone. Begin talking after your phone emits a
chirping sound.
3 Release the PTT button to listen.
Tip: To let someone know you want to talk to him
or her on a Direct Connect call, send a call
alert. See “Call Alerts” on page 25.
Dialing Direct ConnectTM Numbers
Every Direct Connect number has 3 parts — an area
ID, a network ID, and a member ID — with an
asterisk between each of these parts. For example:
999*999*9999.
When you place a Direct Connect call in, you must
enter the whole Direct Connect number including
the asterisks.
Tip: When you store a Direct Connect number in
Contacts it is good practice to include the
whole Direct Connect number including the
asterisks in case you travel with your phone,
or another Direct Connect user whom you
are trying to reach travels with their phone,
outside of your network.
Receiving Calls
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
If the flip is closed, press t. -or19
Making Calls
Open the flip. -orPress s. -orPress A under Yes. -orPress any number key.
To answer a call by opening the flip, you must have
the Flip to Ans feature turned on (see “Setting Flip
Actions” on page 78). To answer a call by pressing
any number key, you must have the Any Key Ans
feature turned on (see “Phone Calls Features” on
page 87).
Sending to Voice Mail
2 Press and hold the PTT button on the side of your
phone. Begin talking after your phone emits a
chirping sound or vibrates.
3 Release the PTT button to listen.
Call Icons
When you make a call, call icons appear in the text
area of the phone’s display.
X Placing a phone call.
W Receiving a phone call.
If the flip is closed, press .. -or-
Y Phone call is active.
Press e. -or-
Z Phone call is on hold.
Press A under No.
U Phone call ended.
Ending
If the flip is closed, press .. -orPress e. -orClose the flip.
When you miss a call, this icon appears in the text
area:
V You missed a phone call.
Direct ConnectTM Calls
Ways to Enter a Number
When you receive a Direct Connect call, your phone
emits a chirping sound or vibrates.
To enter the number you want to call, you can:
1 Wait for the caller to finish speaking.
20
• Use the numbers on the keypad
• Select the number from the recent calls list
Ways to Enter a Number
• Select the number from Contacts
• Use One Touch Direct Connect to make a Direct
Connect call
• Redial the last phone number called
• Use Speed Dial or Turbo Dial®
• Use a TTY device — see “Making TTY Calls” on
page 81
From the main menu, select Recent Calls.
2 Scroll to the name or number you want to call.
From Contacts
If you have numbers stored in Contacts, you can
use these numbers to make calls. For information on
entering numbers into Contacts, see “Creating
Entries” on page 37.
From the Keypad
Calling from the Contacts List
To enter the number you want to call, press the
numbers on the keypad.
1 From the main menu, select Contacts.
2 Scroll to the name or number you want to call.
Tip: To find Contacts entries faster, use the
keypad to enter the first letter of the name.
If you make a mistake:
• To clear a digit, press A under Delete.
• To clear all digits, press and hold A under Delete.
• To insert or delete a digit anywhere in the string of
digits you have entered, scroll left or right.
• To cancel, press e.
From the Recent Calls List
The recent calls list stores the last 20 calls you
made or received.
To select a number from the recent calls list as the
number you want to call:
3 Place the call now. -orScroll left or right to display the Contacts type for
the number you want to call.
If you are making a Direct Connect call, your phone
places the call to the Direct Connect number stored
in the Contacts entry, even if the Direct Connect
icon is not displayed.
If you are making a phone call:
• Your phone places the call to the phone number
assigned to the Contacts type displayed.
1 From the idle screen, scroll down. -or21
Making Calls
• If the Contacts type displayed is not a phone
number, your phone places the call to the phone
number stored in the Contacts entry.
• If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your phone
prompts you to select the phone number you want
to place the call to.
Calling from a Contacts Entry
1 From the main menu, select Contacts.
2 Scroll to the name or number you want to call.
3 Press A under View. -orIf View is not one of your options: Press m. Select
View.
4 Place the call now. -orScroll to view more numbers. When you place the
call, it is made to the number displayed.
Using One Touch Direct ConnectTM
One Touch Direct Connect sets your phone to call
the most recent Direct Connect number on the
recent calls list, or to a Direct Connect number you
choose, every time you press the PTT button. See
“Setting One Touch Direct Connect” on page 77.
22
Redialing the Last Number
Press and hold s to place a call to the last phone
number you called.
Using Speed Dial and Turbo Dial®
Each phone number stored in Contacts is assigned
a Speed Dial number which you can use to call that
number.
Speed Dial
1 From the idle screen, use the keypad to enter the
Speed Dial number assigned to the phone
number you want to call.
2 Press #.
3 Press s.
Turbo Dial
From the idle screen, press and hold the Speed
Dial number (1 through 9) assigned to the phone
number you want to call.
Using Speakerphone
Turning on speakerphone makes incoming sound
come out of the phone’s speaker instead of the
earpiece. Speakerphone is available whenever you
are on an active phone call.
Using Mute
With the Flip Open
To turn speakerphone on or off:
Press A under Spkr. -orPress t.
With the Flip Closed
When you answer a call with the flip closed,
speakerphone is always on.
Opening the flip turns speakerphone off.
Using Mute
Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.
To turn mute on:
Press A under Mute.
While mute is on, Unmute appears as a display
option.
To turn mute off:
Press A under Unmute.
Making Emergency Phone
Calls
Your phone supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your phone.
Dial 911 to be connected to an emergency response
center. If you are on an active call, you must end it
before calling 911.
When you make an emergency call, your phone’s
GPS Enabled feature can help emergency service
personnel find you, if you are in a location where
your phone's GPS antenna has established a clear
view of the open sky and your local emergency
response center has the equipment to process
location information. See “GPS Enabled” on page
63, and particularly “IMPORTANT: Things to Keep
in Mind” on page 63 and “Making an Emergency
Call” on page 64, for more information on the
limitations of this feature. Because of the limitations
of this feature, always provide your best knowledge
of your location to the emergency response center
when you make an emergency call.
Important: Emergency calls cannot be placed while
the keypad is locked.
23
Making Calls
Important: If you have not registered on the
network, emergency calls cannot be
placed while your SIM card is in your
phone.
Important: If you are bringing your phone number to
Nextel from your previous carrier, you
may receive a temporary telephone
number while your Nextel phone is being
programmed with your permanent phone
number. If you make a call to 911 and the
call fails, the 911 emergency response
center will not be able to call you back on
your Nextel phone if in the meantime,
your Nextel phone has been
programmed with your permanent
telephone number. If the call is
disconnected before location and details
have been provided, call 911 again and
advise that you were disconnected.
24
Call Alerts
Receiving Call Alerts
Sending a call alert lets the recipient know you want
to talk to him or her on a Direct Connect call.
When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls or
Direct Connect calls until you do.
When you send a call alert, the recipient’s phone
emits a series of beeps and displays your name or
Direct Connect number.
The recipient can:
• Answer — begin a Direct Connect call with the
sender
• Queue — store the call alert to the call alert
queue, which is a list of call alerts
• Clear — dismiss and delete the call alert
Sending Call Alerts
1 Enter the Direct Connect number you want to
send to, as you would when making a Direct
Connect call.
2 Press A under Alert. Ready to Alert appears on
the display.
3 Press the PTT button until Alert Successful
appears on the display.
Note: If the alert is not successful, this may mean
the person you are trying to reach is on a
call or has the phone turned off.
To answer a call alert:
Press the PTT button to make a Direct Connect
call to the sender.
To queue a call alert:
Press A under Queue.
To clear a call alert:
Press A under Clear. -orIf the flip is closed, press ..
Note: The recent calls list also stores call alerts
you have received. They appear as Direct
Connect calls. Call alerts remain in your
recent calls list until you delete them or until
they reach the end of the list.
25
Call Alerts
Using the Call Alert Queue
This removes the call alert from the queue.
When you queue a call alert, it remains in the call
alert queue until you make a Direct Connect call to
the sender or delete it.
Sending a Call Alert to the Sender
1 From the main menu, select Call Alert.
2 Scroll through the list.
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to.
3 Press A under Alert. Ready to Alert appears on
the display.
4 Press the PTT button until Alert Successful
appears on the display.
Viewing Date and Time
Deleting Call Alerts
To view the date and time a call alert was received:
To delete a call alert from the queue:
1
2
3
4
1 From the call alert queue, scroll to the call alert
you want to delete.
2 Press m.
3 Select Delete.
4 Press A under Yes to confirm.
Viewing Call Alerts
From the main menu, select Call Alert.
Scroll to the call alert you want information on.
Press m.
Select View.
Responding to Call Alerts in the Queue
After you queue a call alert, you can respond to it by
making a Direct Connect call to the sender or
sending a call alert to the sender.
Making a Direct Connect Call to the Sender
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to.
3 Press the PTT button to begin the call.
26
To delete all call alerts from the queue:
1 From the call alert queue, press m.
2 From the call alert menu, select Delete All.
3 Press A under Yes to confirm.
Sorting Call Alerts
Tip: You must have at least one call alert in the
queue to access this feature.
Using the Call Alert Queue
To sort call alerts by the order they were received:
1
2
3
4
5
From the main menu, select Call Alert.
Press m.
Select Sort By.
Scroll to First on Top or Last on Top.
Press A under Select.
27
Call Alerts
28
Recent Calls
The recent calls list stores the numbers of the 20
most recent calls you have made and received.
To view the recent calls list:
1 From the idle screen, press the down arrow on
the navigation key. -orFrom the main menu, select Recent Calls.
2 Scroll through the list.
If the number of a recent call is stored in Contacts,
the name associated with the number appears on
the recent calls list.
An icon appears beside the name or number
indicating the Contacts type of the number used in
the call. See “Contacts” on page 35.
For phone calls, an icon appears to the left of the
name or number giving more information about the
call:
X A call you made.
Note: The recent calls list also stores call alerts
you have received. They appear as Direct
Connect calls. Call alerts remain in your
recent calls list until you delete them or until
they reach the end of the list.
To get more information on a recent call:
1 From the recent calls list, scroll to the call you
want information on.
2 Press A under View. -orIf View is not one of your options: Press m. Select
View.
This displays information such as the name
associated with the call, the number, the date, time,
and duration of the call.
Storing Recent Calls to
Contacts
1 From the recent calls list, scroll to the number you
want to store.
2 Press A under Store. -or-
W A call you received.
If Store is not one of your options: Press m.
Select Store.
V A missed call. Missed calls appear on the
Tip: If Store is not on this menu, the number is
already stored in Contacts.
recent calls list only if you have Caller ID.
29
Recent Calls
3 To store the number as a new entry, select [New
Contact]. -orTo store the number to an existing entry, select
the entry.
4 With the Contacts type field highlighted, scroll left
or right to display the Contacts type you want to
assign the number. For information on Contacts
types, see page 35.
5 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 37.
6 Press A under Done.
Deleting Recent Calls
To delete a call:
1 From the recent calls list, scroll to the call you
want to delete.
2 Press m.
3 Select Delete.
4 Press A under Yes to confirm.
To delete all calls:
1 From the recent calls list, press m.
2 Select Delete All.
3 Press A under Yes to confirm.
30
Entering Text
You can enter text into your phone using the
traditional method of pressing a key several times
for each character, or by pressing a key once for
each letter while words likely to be the one you want
are chosen from a database. You can also enter
symbols and numbers into a text field.
In screens that require you to enter text, you see the
following icons near the top right corner. These
icons tell you which text input mode you are using:
l Alpha — Press a key several times for each
character.
j Word — Press a key once for each letter while
words likely to be the one you want are chosen
from a database.
i Symbols — Enter punctuation and other
2 A checkmark appears next to the current text
input mode. Scroll to the text input mode you want
to use.
3 Press A under Select.
Using Alpha Mode
• Press any key on the keypad to enter the letters,
numbers, and symbols on that key. For example,
to enter the letter Y, press 9 3 times.
• Type a letter then scroll up to make that letter
uppercase, or type a letter then scroll down to
make that letter lowercase.
• See “Special Function Keys” on page 32 for more
information on adding spaces, capitalization, and
punctuation.
Using Word Mode
When you access a screen that requires you to
enter text, you start in Alpha mode.
In Word mode, T9 Text Input analyzes the letters on
the keypad button you press and arranges them to
create words. As you type, T9 Text Input matches
your keystrokes to words in its database and
displays the most commonly used matching word.
You can add you own words to this database.
To choose a text input mode:
Entering a Word
1 At a screen that requires you to enter text, press
m.
1 Select Word as your text input mode.
symbols.
k Numeric — Enter numbers.
31
Entering Text
2 Type a word by pressing one key for each letter.
To change the language of the database:
The displayed word may change as you type it.
Do not try to correct the word as you go. Type to
the end of the word before editing.
1 At a screen that requires you to enter text, press
m.
2 Select Languages.
3 Scroll to the language you want for your
database.
4 Press A under Select.
3 If the word that appears is not the desired word,
press 0 to change the word on the display to the
next most likely word in the database.
Repeat until the desired word appears.
If the desired word does not appear, you can add it
to the database.
Adding Words to the Database
1
2
3
4
Select Alpha as your text input mode.
Type the word using Alpha mode.
Select Word as your text input mode.
Press #.
The word you typed in Alpha text entry mode is now
in the database.
Note: You cannot store alphanumeric
combinations, such as Y2K.
32
Choosing a Language
For example, to type “test” press 8 3 7 8.
Special Function Keys
Some of the phone’s keys assume different
functions while in Alpha or Word mode.
Spaces
Press # for a space.
Capitalization
Press and hold # to make the next letter typed
uppercase (shift), to make all subsequent letters
typed uppercase (caps lock), or to go back to
lowercase letters.
Using Numeric Mode
These icons appear in the top row of your display:
m Shift is on.
n Caps lock is on.
When neither of these icons appear, letters typed
are lowercase.
A row of symbols appears along the bottom of
your phone’s display. Scroll right to view the
complete row.
2 Scroll left or right to choose the symbol you want
to enter.
3 Press A under Select.
Note: Your phone automatically makes the first
letter of a sentence uppercase.
Punctuation
Press 1 or 0 to insert punctuation. Continue to
press the key to view the list of symbols available
through that key. Pause to select the symbol you
want.
Note: Additional punctuation symbols are
available in Symbols mode.
Using Numeric Mode
1 Select Numeric as your text input mode.
2 Press the number buttons on your keypad to
enter numbers.
Using Symbols Mode
1 Select Symbols as your text input mode.
33
Entering Text
34
Contacts
Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.
Information stored in Contacts is saved on your SIM
card.
A Contacts entry contains:
• A name — A name is required if your are storing
more than one number or address to the entry;
otherwise, it is optional. Typically, this is the name
of the person whose contact information is stored
in the entry.
• A ring tone — You can assign a ring tone to each
entry. This is the sound your phone makes when
you receive phone calls or call alerts from any of
the numbers stored in the entry.
• A Contacts type — Each number or address
stored must be assigned a Contacts type:
A
Mobile
phone number
B
Direct
Connect #
Direct Connect number
C
Work1
phone number
D
Work2
phone number
E
Home
phone number
F
Email
email address
G
Fax
phone number
H
Pager
phone number
I
Talkgroup
Talkgroup number
J
IP
IP address
K
Other
phone number
• A number or address — Each Contacts entry
must contain a number or address. This may be
any type of phone number, Direct Connect
number, Talkgroup number, email address, or IP
address.
35
Contacts
Note: You can store numbers up to 64 digits long,
but every 20 digits must be separated by a
pause or wait. See “Creating Pauses and
Waits” on page 40.
• A Speed Dial number — When you store a phone
number, it is assigned a Speed Dial number. You
can accept the default Speed Dial number or
change it.
• A voice name — If you create a voice name for a
number, you can then dial that number by saying
the voice name into your phone. This icon
appears P to the left of the Contacts type icon if
a voice name is assigned.
Note: This is an optional feature. See “Optional
Features” on page 89.
Viewing Contacts
To access Contacts:
Press A under Contcs. -orFrom the main menu, select Contacts. -orIf you are on a call: Press m. Select Contacts.
To view entries:
1 From the Contacts list, scroll to the entry you want
to view.
36
2 If an entry has more than one number or address
stored, <> surrounds the Contacts type icon.
Scroll left or right to view the icon for each number
stored in the entry.
3 When the icon for the number or address you
want to view is displayed, press A under View.
-orIf View is not one of your options: Press m. Select
View.
4 Scroll to view the other numbers and addresses
stored for the entry.
Tip: To view more entries, continue scrolling.
Searching for a Name
To search for a name in Contacts:
1 From the Contacts list, press m.
2 Select Search.
3 Enter the name you want to see. See “Entering
Text” on page 31.
4 Press A under Ok.
Your phone finds the name you entered or the
nearest match.
Creating Entries
Showing Only Direct ConnectTM
numbers and Talkgroups
To set Contacts to show only entries that contain
Direct Connect numbers and Talkgroup entries:
1 From the Contacts list, press m.
2 Select Filter.
3 With Show DC highlighted, press A under
Select.
To set Contacts to show all entries:
1
2
3
4
From the Contacts list, press m.
Select Filter.
Scroll to Show All.
Press A under Select.
Creating Entries
A number or address and a Contacts type are
required for all Contacts entries. Other information is
optional. You may enter the information in any order
by scrolling through the entry details.
After you have entered the number or address,
Contacts type, and any other information you want,
you can press A under Done to save the entry to
Contacts.
To cancel a Contacts entry at any time press, e to
return to the idle screen.
Tip: In some fields that require you to enter
information, you can begin entering the
information from the keypad instead of
pressing A under Change.
To create a Contacts entry:
1 To access the entry details screen:
Select Contacts > [New Contact]. -orFrom the Contacts list, press m. Scroll to New.
Press A under Select.
2 If you want to assign a name to the entry:
With the Name field highlighted, press A under
Change.
Enter the name. See “Entering Text” on page 31.
When you are finished, press A under Ok.
3 If you want to assign a ring tone to the name:
With the Ringer field highlighted, press A under
Change.
Scroll to the ring tone you want to assign. Press
A under Select.
4 To assign a Contacts type to the number or
address being stored:
With the Contacts type field highlighted, press A
under Change.
37
Contacts
Scroll to the Contacts type you want to assign.
Press A under Select.
5 To store a number or address:
With the # field (or ID for an email address, or IP
for an IP address) highlighted, press A under
Change.
Enter the number or address. For phone
numbers, use the 10-digit format. For email
addresses, see “Entering Text” on page 31.
Tip: Press A under Browse to select a number or
address from Contacts, the recent calls list,
or Memo.
When you are finished, press A under Ok.
6 If you want to assign a Speed Dial number to the
number, press A under Change with the
[Options] field highlighted. See “Assigning
Options” on page 38.
7 If you want to add more numbers or addresses to
the entry:
Scroll past the information you already entered.
Enter the additional information for the entry using
step 2 through step 6. You must assign a name to
the entry, if you have not already.
8 Press A under Done.
38
Assigning Options
1 If you have not already, press A under Change
with the [Options] field highlighted
2 The default Speed Dial number assigned to a
phone number is displayed in the Speed # field.
This is always the next available Speed Dial
location.
If you want to assign the phone number to a
different Speed Dial location:
With the Speed # field highlighted, press A under
Change.
Press and hold A under Delete to delete the
current Speed Dial number.
Enter the new Speed Dial number using the
keypad.
When you are finished, press A under Ok.
3 When you are finished, press A under Back.
Storing Numbers Faster
To store numbers to Contacts from the recent call
list, see “Storing Recent Calls to Contacts” on page
29.
To store numbers to Contacts from Memo, see
“Memo” on page 41.
Editing Entries
To store numbers to Contacts from the idle screen:
1 Use the keypad to enter the number you want to
store.
2 Press m.
3 Select Store Number.
4 To store the number as a new entry, select [New
Contact]. -orTo store the number to an existing entry, select
the entry.
5 With the Contacts type field highlighted, scroll left
or right to display the Contacts type you want to
assign the number.
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 37.
7 Press A under Done.
Editing Entries
1 From the Contacts list, scroll to the entry you want
to edit.
2 Press m.
3 Select Edit. The entry details screen displays.
4 Follow the applicable instructions in “Creating
Entries” on page 37 to edit the various fields.
Deleting Entries
Delete an Entry
1 From the Contacts list, scroll to the entry you want
to delete.
2 Press m.
3 To delete the entire entry, scroll to Delete
Contact.
4 Press A under Select.
5 Press A under Yes to confirm.
Delete a Number or Address
1 From the Contacts list, scroll to the entry that
contains the number or address you want to
delete.
2 Scroll left or right to display the Contacts type for
the number you want to delete.
3 Press m.
4 Scroll to Delete Number.
5 Press A under Select.
6 Press A under Yes to confirm.
Note: If an entry contains only one number or
address, deleting the number or address
deletes the entry.
39
Contacts
Checking Capacity
To see how many numbers are stored in Contacts:
1 From the Contacts list, press m.
2 Select Capacity.
Creating Pauses and Waits
When storing a number, you can program your
phone to pause or wait between digits while dialing.
A pause makes your phone pause for 3 seconds
before dialing further. A wait makes your phone wait
for your response before dialing further.
This feature is useful when using voice mail or other
automated phone systems that require you to dial a
phone number and then enter an access number.
To program a pause:
Press and hold * until the letter P appears. The
P represents a 3-second pause.
If you store 17035551235P1234, when you select
this number and make a call, your phone dials the
first 11 digits, pauses for 3 seconds, then dials the
last 4 digits.
If you want a pause longer than 3 seconds, press
and hold * more than once. Each P represents a
3-second pause.
To program a wait:
40
Press and hold * until the letter W appears. The
W means your phone waits before dialing further.
If you store 17035551235W1234, when you select
this number and make a call, your phone dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.
Tip: You can create pauses and waits while
dialing a number from the keypad. See
“Creating Pauses and Waits While Dialing”
on page 77.
International Numbers
When storing a number that you plan to use for
international calls, use Plus Dialing:
1 Press and hold 0 for 2 seconds. A “0” appears,
then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
For information about making international calls, see
“Making International Calls” on page 77.
Memo
Memo lets you store a number, make a call to that
number, and save it to Contacts.
To create a memo:
1 From the main menu, select Memo.
2 Enter the number using your keypad.
3 Press A under Store.
To view the memo later:
1 From the main menu, select Memo.
To delete the memo:
1 From the main menu, select Memo.
2 Press and hold A under Delete.
3 Press A under Store.
To store the memo number to Contacts:
1
2
3
4
From the main menu, select Memo.
Press m.
Press A under Select.
To store the number as a new entry, select [New
Contact]. -orTo store the number in an existing entry, select
the entry.
5 With the Contacts type field highlighted, scroll left
or right to display the Contacts type you want to
assign the number.
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 37.
7 Press A under Done.
To edit the memo:
1 From the main menu, select Memo.
2 Enter the new number.
3 Press A under Store.
To make a call to the memo number:
1 From the main menu, select Memo.
2 Press s.
41
Memo
42
Nextel® Voice Mail
Note: To receive voice mail messages, you must
first set up your voice mail box.
Note: If you are bringing your phone number from
another carrier, it is recommended that you
do not activate your Nextel voice mail until
your permanent number has been
activated on your Nextel phone. Messages
left in your Nextel voice mail box will be lost
after your permanent number has been
activated on your Nextel phone.
Setting Up Your Voice Mail Box
You are in the main voice mail menu when you hear
the options listed below.
• To play your messages, press 1. (This option
plays only if you have new or saved messages.)
• To record a message, press 2.
• To change your greeting, press 3.
• To access your personal options, press 4.
If you press * while you are in a sub-menu, you will
go to the previous menu. If you press **, you will
go to the main voice mail menu. From the main
voice mail menu, press # to exit voice mail. At any
time, you may end the call by pressing e.
Playing Messages
Using your i530 phone, dial your 10-digit Nextel
Personal Telephone Number (PTN). For example:
7035557777. Follow the system instructions to
create a new 4- to 7-digit password, record your
name, and record a greeting. When the system
says, “Thank you for using Nextel Voice Mail,” your
mail box is set up.
These are options available while you are listening
to your messages:
If you are calling from a phone other than your i530,
dial your 10-digit Nextel PTN. When you hear the
greeting, press the star key to access your voice
mail box. The system will prompt you to enter your
password. Enter the last seven digits of your Nextel
PTN. For example: 5557777. This is your temporary
password.
• Backup — press 1.
• Rewind to beginning of message — press 11.
• Pause or continue the current message — press
2.
• Fast forward — press 3.
• Fast forward to end of message — press 33.
When you receive a new voice mail message, you
can either listen to it immediately by pressing A
under Call, or later by pressing A under Back.
43
Nextel® Voice Mail
• Play the date and time stamp — press 55.
These options are available while a message is
playing or after it has played:
• Forward the message to another subscriber —
press 6.
• Delete the message — press 7.
• Reply to a message — press 8.
• Save the message — press 9.
• Skip to the next message — press #.
Messages that are not saved or deleted remain in
your mail box as new messages. All messages are
automatically deleted after 30 days.
To retrieve deleted messages, press * 3. This
option only applies to the current voice mail session.
If you end the call, the messages will be
permanently deleted.
Important: After exiting the voice mail session, you
cannot recover deleted messages.
Changing Your Password
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences.
3 Press 1 to modify password.
44
4 Enter your new password. It must be 4 to 7 digits
long.
Note: It is important that you choose a number
that is easy for you to remember, but hard
for someone else to guess. Passwords
using all the same digits, for example
4,4,4,4 or a sequential series of digits,
1,2,3,4, will not be accepted.
5 Press ** to return to the main menu.
Note: If you forget your password, contact
Customer Care.
Recording Your Name
When you send, reply to, or copy a message, your
name response precedes the message. To record
or re-record your name at any time:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences.
3 Press 3 to access the record your name option.
4 Press 2 to record your name.
5 Press ** to return to the main menu.
Recording Your Active Greeting
Recording Your Active Greeting
Advanced Voice Mail Features
You may want to include one or all of the following
options in your greeting so that callers will know they
are available.
Multiple Greetings
• Press 1 to send a numeric message.
• Press 2 to send an operator-assisted message.
(This option is available only if you are a
subscriber of Operator Assisted Messaging.
Contact Nextel Customer Care for more
information.)
• Press # to skip the greeting and record a
message immediately.
To record or alter your greeting at any time:
1 From the main voice mail menu, press 3 to
change your greeting.
2 Press 1 to play, press 2 to record or re-record,
or press 7 to delete your active greeting.
3 Record your greeting and press # when you
have finished.
4 Press ** to return to the main menu.
You can create up to five different greetings and
designate which greeting will be your active greeting
at any given time. The greeting that was recorded
during your initial voice mail box setup is greeting 1.
This is your default active greeting.
To record additional greetings:
1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 4 to modify greetings.
3 Enter the greeting number you wish to create or
modify.
4 Press 2 to record a greeting.
5 Record your greeting and press # when you
have finished.
6 Press ** to return to the main menu.
To select your active greeting:
1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 3 to select another greeting to be active.
3 Enter the number of the greeting that you would
like to be active. The system will confirm your
active greeting number.
45
Nextel® Voice Mail
4 Press 1 to play your active greeting.
5 Press ** to return to the main menu.
Greetings Schedule
You can choose to have your greetings
automatically activated based on a pre-determined
time schedule. By activating the Greeting Schedule,
Greetings 1, 2, and 3 will automatically play
according to the time schedule listed below.
Greeting 1 Evenings and 5:00 pm – 7:59 am,
Weekends
Monday – Friday
24-hours, Saturday
and Sunday
Greeting 2 Weekday
Mornings
8:00 am – 11:59 am
Monday – Friday
Greeting 3 Weekday
Afternoons
Noon – 4:59 pm
Monday – Friday
To activate the greeting schedule:
1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 9 to activate your greeting schedule.
3 Press ** to return to the main menu.
46
Note: The greeting schedule, when on, will
override any other greeting that you may
set as active. If a greeting is not recorded, a
system standard greeting will be played.
Automatic Playback
By default, the playback mode of your voice mail
service is set to normal. This feature automatically
plays and saves new messages when you log in. To
activate automatic playback:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences.
3 Press 2 to access playback preferences.
4 Press 2 to switch between automatic and
normal playback.
5 Press ** to return to the main menu.
Changing the Playback Order of Messages
You can select the order in which you want unheard
messages to be played. You may listen to the last
received message first, or you may listen to the first
received message first. To select the order in which
new messages should be played:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences.
Advanced Voice Mail Features
3 Press 2 to access playback preferences.
4 Press 1 to switch between the playback orders.
5 Press ** to return to the main menu.
Recording, Forwarding, and Replying to
Messages
These functions allow you to record and send, reply
to, or forward a message to an assigned destination
address or group list number. If you record a
complete or partial message, but do not send it,
Nextel Voice Mail service will refer to this message
as an “in preparation” message.
To record and send a message:
1 From the main voice mail menu, press 2 to
record a message.
2 Record your message and press # to end the
message.
3 Press 9 at the prompt to indicate that you want
to send the message or press 5 for delivery
options.
4 Enter the mail box number and/or group list
number(s). (A mail box number is the 10-digit
Nextel PTN of a Nextel customer. The Nextel
customer must be in your local calling area. The
name of the recipient plays if it is recorded.)
5 Press # to send.
6 Press ** to return to the main menu.
Note: You can only send messages using this
method to Nextel customers in your home
market.
Delivery Options
After you have created a message, you can assign
the message to a category before you send it. Below
is a list of the options that can be applied to a
message:
• Urgent — Recipient will hear this message
before other messages.
• Private — Recipient cannot copy the message to
another mail box or phone number.
• Notification of Non-Delivery — You will be
notified if the recipient has not listened to your
message by a certain date and time.
• Future Delivery — You can specify a time and
date (up to three months in advance) for the
message to be delivered.
Note: All dates must have digits in the MM/DD
format (2 digits for the month and 2 digits
for the date). For example, January 2nd
would be 0102.
Important: Once a message has been sent for future
delivery, it cannot be retrieved or deleted.
47
Nextel® Voice Mail
To set a special delivery option:
Working With Group Lists
1 After recording your message, but before sending
it, press 5 for delivery options.
2 Press the number that corresponds with the
desired delivery option:
• Press 1 for urgent.
• Press 2 for private.
• Press 3 for notification of non-delivery. At
prompt, specify time and date.
• Press 4 for future delivery of messages. At
prompt, specify time and date.
• Press 9 to send the message immediately.
3 The list of options will be presented again. Select
an additional option or press 9 to send the
message.
4 Enter the destination mail box or group list
number of the recipient(s).
5 Press # to send.
6 Press ** to return to the main menu.
This feature enables you to create a list and assign it
a unique name. Then, you can add mail box
numbers, group lists, or individuals. Once you
create a list you can send a voice message to
everyone on the list by entering the group list
number. You can have up to 40 group lists. Each list
can hold up to 50 addresses.
To set up a group list:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access your Group Lists.
3 Press 2 to create a Group List.
4 Enter the 1- or 2-digit group list number and press
#.
5 Record a name for the list and press #.
6 Select group members by mail box number, group
list, or name.
7 Press # to save all entries added to the list.
8 Press ** to return to the main menu.
To modify a group list:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access group lists.
48
Advanced Voice Mail Features
3 Press 4 to modify a group list. Enter the number
of the group list you want to modify.
4 Press 1 to add a new recipient.
5 Press # to save your changes.
6 Press ** to return to the main menu.
Deleting a group list:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access group lists.
3 Press 3 to delete a group list.
4 Enter the number of the group list you want to
delete. The system will play the name of the
group list.
5 Press # to delete the list.
6 Press ** to return to the main menu.
To modify forwarding options:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 5 to modify forwarding options.
3 Select the applicable option below:
• To create a forwarding number, press 2.
• If you have already created a forwarding
number, press 2 to modify the number.
• To enable or disable message forwarding,
press 3.
• To change the forwarding type, press 2.
4 Press ** to return to the main menu.
Message Forwarding
Note: You can only forward messages to Nextel
customers in your home market.
This feature allows you to program your phone to
automatically forward incoming messages to
another mail box. There are two types of forwarding:
notified and silent. Notified forwarding prompts the
caller that the message will be forwarded. Silent
forwarding does not prompt the caller that the
message will be forwarded.
49
Nextel® Voice Mail
50
Messages
To access your voice mail messages, text and
numeric messages, Net alerts, and any other types
of messages you are able to receive, go to the
message center:
1 Press A under Mesg. -orFrom the main menu, select Messages.
2 Scroll to the type of message you want to access.
3 Press A under the display option on the left.
The message center shows how many messages
you have of each type. You can listen to, read, or
delete these messages.
Note: In order for you to access voice mail
through the message center, there must
already be a message in your voice mail
box. If there is no message, you must
access voice mail by dialing into your voice
mail box using your PTN.
Message Notifications
When you receive a message, your phone notifies
you with text on the display and a notification tone or
vibration. You can access the message or dismiss
the notification.
If you dismiss the notification, the message is not
deleted. It can be accessed through the message
center.
If you are not on a phone call when you receive a
message, your phone sounds a notification tone
every 30 seconds until you access the message or
dismiss the alert.
If you are on a call when you receive a message,
your phone may sound a notification tone during the
call or after you end the call, depending on how you
set your notification options.
Setting Notification Options
To control whether your phone sounds message
notification tones while you are on phone calls:
1 From the main menu, select Settings > Phone
Calls > Notifications.
2 Choose the option you want:
• Receive All — Tones sound during calls for all
types of messages.
• Msg Mail Only — Tones sound during calls for
mail messages; tones for all other types of
messages are held until you end calls.
• Delay All — Tones for all types of messages
are held until you end calls.
Note: Delay All is the default setting.
51
Messages
3 Press A under Select.
Tip: To set notification options during a call: Press
m. Select In Call Setup > Notifications.
If the caller leaves a message, this icon
yappears on the display, reminding you that you
have a new message.
Voice Mail
Text and Numeric Messages
When you receive a voice mail message, New
Voice Mail Message appears on the display.
The phone’s display refers to text and numeric
messages as Text Messages.
To call Nextel’s voice mail system and listen to the
message:
These messages can be up to 140 letters or 20
digits long. You can store up to 16 of these
messages. Each message is stamped with the date
and time it was left.
Press A under Call.
To dismiss the message notification:
If the flip is open, press A under Back or close
the flip.
If your phone is powered off when you receive a
message, your phone notifies you the next time you
power it on. If you are out of your coverage area,
your phone alerts you when you return to your
coverage area.
This icon y appears on the display, reminding
you that you have a new message.
Your phone attempts to deliver these messages for
up to 7 days.
If the flip is closed, press ..
Sending Unanswered Calls to Voice
Mail
To send a phone call to voice mail instead of
answering it:
If the flip is closed, press .. -orPress e. -orPress A under No.
52
Tip: While reading a text and numeric message
that contains a phone number, you can press
s to call that number.
Receiving a Message
When you receive a text and numeric message,
New Text Message appears on the display.
Net Alerts
To view the message:
1 Press A under Read.
2 If the message fills more than one screen, scroll
to read it.
3 To keep the message, press A under Save. -orTo delete the message, scroll to the end of the
message and press A under Delete.
To dismiss the message notification:
Press A under Back. This icon w appears on
the display, reminding you that you have a new
message.
Reading from the Message Center
1
2
3
4
From the message center, select Text Msgs.
Scroll to the message you want to read.
Press A under Read.
If the message fills more than one screen, scroll
to read it.
5 To keep the message, press A under Save. -or-
• An i530 phone
• www.nextel.com
• Any email application
Note: Your phone's SMS address is your
PTN@page.nextel.com. Your phone's
Two-Way Messaging address is your
PTN@messaging.nextel.com.
When you receive a Net alert, a notification appears
on the display.
If you dismiss the notification, this icon w appears
on the display, reminding you that you have a new
message.
When you delete a Net alert, the message is not
deleted, but it is no longer accessible through the
message center. You can still access the message
through Nextel Online services.
To delete the message, scroll to the end of the
message and press A under Delete.
Net Alerts
Net alerts are notifications that you have a text and
numeric message sent from:
53
Messages
54
Call Forwarding
Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one number
or forward missed calls to different numbers
depending on the reason you missed the call.
You can forward phone lines 1 and 2 independently.
Forwarding All Calls
When you set your phone to forward all calls, an
icon appears in the top row of the display:
G Phone line 1 is active; calls to phone line 1 are
being forwarded.
H Phone line 1 is active; calls to phone line 2 are
being forwarded.
I Phone line 1 is active; calls to phone lines 1 and
2 are being forwarded.
J Phone line 2 is active; calls to phone line 1 are
being forwarded.
K Phone line 2 is active; calls to phone line 2 are
being forwarded.
L Phone line 2 is active; calls to phone lines 1 and
2 are being forwarded.
To forward all calls:
1
2
3
4
5
6
From the main menu, select Call Forward.
Press A under Change.
Select All Calls.
Scroll to To.
Press A under Change.
If you specified a forwarding number for all calls
before, this number displays.
To forward calls to this number, press A under
Back. -orTo delete this number, press A under Change,
then press and hold A under Delete.
7 To enter the number you want to forward calls to:
Enter the number using your keypad. -orPress A under Search. Select Contacts, Recent
Calls, or Memo. Select the number you want to
enter.
8 Press A under Ok.
All your calls are now forwarded to the number you
specified.
Tip: In some fields, you can select an option by
scrolling left or right instead of pressing A
under Change.
55
Call Forwarding
Turning Off Call Forwarding
Note: If you want a type of missed call sent to
voice mail, the call forwarding number for
that type of missed call must be your voice
mail access number. In most cases, your
voice mail access number is your area
code + first 3 digits of your PTN + MAIL
(6245). To verify your voice mail access
number, contact Nextel Customer Care.
If you don’t want all your calls forwarded, turn the
feature off:
1
2
3
4
5
6
7
From the main menu, select Call Forward.
Press A under Change.
Select All Calls.
Scroll to To.
Press A under Change.
Scroll to Off.
Press A under Select.
All your calls are now sent to your phone.
Calls you miss are forwarded according to the
options set for missed calls. By default, missed calls
are forwarded to voice mail.
Forwarding Missed Calls
You can specify a forwarding number for each type
of missed call:
• If Busy — Your phone is on a call or transferring
data.
• If No Answer — You do not answer on the first 4
rings.
• If Unreachable — Your phone is out of coverage
or powered off.
56
To forward missed calls:
1
2
3
4
From the main menu, select Call Forward.
Press A under Change.
Select Detailed.
Scroll to If Busy to specify a forwarding number
for calls received when your phone is busy.
5 Press A under Change.
6 If you specified a forwarding number for this type
of call before, this number displays.
To forward calls to this number, press A under
Back and go to step 9. -orTo delete this number, press A under Change,
then press and hold A under Delete.
7 To enter the number you want to forward this type
of call to:
Enter the number using your keypad. -or-
Viewing Call Forwarding Settings
Press A under Search. Select Contacts, Recent
Calls, or Memo. Select the number you want to
enter.
8 Press A under Ok.
9 Repeat step 4 through step 8 for If No Answer
and If Unreachable.
When you are finished, press A under Back.
Viewing Call Forwarding
Settings
1
2
3
4
5
6
From the main menu, select Call Forward.
Press A under Change.
Select All Calls.
Scroll to To.
Press m.
Select Retrieve Status.
57
Call Forwarding
58
Ring Tones
Setting Your Phone to Vibrate
To set the ring tone your phone makes when you
receive phone calls, message notifications, or call
alerts:
You can set your phone to vibrate instead of making
a sound when you receive all phone calls, Direct
Connect calls, Group Connect calls, messages
notifications, and call alerts.
1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and select the
one you want to assign. Vibrate sets your phone
to vibrate instead of making a sound; Silent sets
your phone to neither vibrate nor make a sound.
Tip: Highlighting a ring tone lets you hear it.
4 Press A under Assign.
5 Scroll to the feature you want to assign the ring
tone to.
6 Press A under Select.
Tip: A checkmark next to a feature means the
current ring tone has been assigned to it. To
remove the assignment: Scroll to the feature.
Press A under Select.
7 To assign the ring tone to other features, repeat
step 5 through step 6.
8 When you are finished, press A under Done.
1 From the main menu, select Ring Tones.
2 With VibeAll highlighted, scroll left or right to set
VibeAll to On.
Tip: Pressing the volume controls to turn down
the volume as far as possible sets VibeAll to
On.
To set your phone to vibrate instead of making a
sound for some features but not others:
1
2
3
4
5
From the main menu, select Ring Tones.
Make sure VibeAll is set to Off.
Scroll through the list of ring tones to Vibrate.
Press A under Assign.
Scroll to the feature you want to set to make no
sound.
Note: To set ring options for Direct Connect calls
and Group Connect calls, see “Setting Your
Phone to Vibrate” on page 85.
6 Press A under Select.
7 To assign Vibrate to another feature, repeat
step 5 through step 6.
59
Ring Tones
8 When you are finished, press A under Done.
Ring and Vibrate
These icons indicate how the ringer is set.
To set a your phone to ring and vibrate when you
receive phone calls or call alerts:
u DC/GC speaker set to off.
v The phone always vibrates instead of ringing.
M The phone does not ring for phone calls.
These icons may appear at the same time.
Assigning Ring Tones to
Contacts
You can set the ring tone your phone makes when
you receive phone calls or call alerts from someone
you have stored in Contacts.
1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones to the one you
want to assign. Highlighting a ring tone lets you
hear it.
4 Press A under Assign.
5 Select A Contact.
6 Scroll to the Contacts entry you want to assign
the ring tone to.
7 Press A under Select.
60
1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and select the
one you want to assign.
4 Press m.
5 Select Assign w/Vibe.
6 Select the feature you want to set to ring and
vibrate.
7 When you are finished, press A under Done.
This icon S appears on the display.
Viewing Ring Tone
Assignments
1
2
3
4
5
6
From the main menu, select Ring Tones.
Make sure VibeAll is set to Off.
Highlight any ring tone.
Press m.
Select Overview.
Scroll to view ring tones assigned to features and
Contact entries.
Downloading More Ring Tones
Downloading More Ring Tones
Deleting Custom Ring Tones
If you want to use other ring tones, you can
download them into your phone for a fee. Go to
www.nextel.com/idenupdate for a selection of
custom ring tones and downloading instructions. A
data cable may be required for some downloads.
To delete a custom ring tone:
You can also check the Downloads menu option on
your phone for a catalog of additional items
available for purchase and download.
1
2
3
4
5
6
From the main menu, select Ring Tones.
Make sure VibeAll is set to Off.
Scroll to the ring tone you want to delete.
Press m.
Select Delete.
Press A under Yes to confirm.
Note: Ring tones purchased from this web site
may be downloaded only once. If you
delete a ring tone from your phone, you
must purchase it again to download it
again.
Managing Memory
To view the amount of memory available for custom
ring tones:
1
2
3
4
5
From the main menu, select Ring Tones.
Make sure VibeAll is set to Off.
Highlight any ring tone.
Press m.
Select Memory Usage.
Deleting custom ring tones frees memory.
61
Ring Tones
62
GPS Enabled
Your phone’s GPS Enabled feature uses information
from Global Positioning System (GPS) satellites
orbiting the Earth to determine the approximate
geographical location of your phone, expressed as
latitude and longitude. The availability and accuracy
of this location information (and the amount of time
that it takes to calculate it) will vary depending on
the environment in which you are using the GPS
feature. For example, GPS location fixes are often
difficult to obtain indoors, in covered locations,
between high buildings, or in other situations where
you have not established a clear broad view of the
sky. SEE: “IMPORTANT: Things to Keep in
Mind”.
When you make a 911 emergency call, the GPS
feature of your phone can help emergency
personnel locate you if your phone has adequate
access to GPS satellite signals and your emergency
response center is equipped to process such
information.
You can also use the GPS feature to view your
approximate location. Location information appears
on the phone’s display.
If your phone is connected to a laptop computer or
similar device, software running on that device can
request your location. To protect your privacy, you
can control whether these requests are granted.
IMPORTANT: Things to Keep in
Mind
If you are using the GPS feature of your phone while
driving, please give full attention to driving and to the
road.
Where adequate signals from multiple satellites
are not available (usually because your GPS
antenna cannot establish a view of a wide area of
open sky), the GPS feature of your phone WILL
NOT WORK. Such situations include but are not
limited to:
• In underground locations
• Inside of buildings, trains, or other covered
vehicles
• Under any other metal or concrete roof or
structure
• Between tall buildings or under dense
tree-cover
• Near a powerful radio or television tower
63
GPS Enabled
• When your GPS antenna is covered (for
example, by your hand or other object) or
facing the ground
• In temperature extremes outside the operating
limits of your phone
Walking or driving very slowly may also
substantially reduce GPS performance.
Even where location information can be
calculated in such situations, it may take much
longer to do so, and your location estimate may
not be as accurate. Therefore, in any 911 call,
always report the location to the emergency
response center if you can and if you cannot,
remain on your phone for as long as the
emergency response center instructs you.
Even where adequate signals from multiple
satellites are available, your GPS feature will
only provide an approximate location, often
within 150 feet (45 meters) but sometimes much
further from your actual location. Advice on how
to improve GPS performance is provided in
“Enhancing GPS Performance” on page 66.
While the GPS feature of your phone can be a
valuable navigational aid, it does not replace the
need for careful navigating and good judgment.
Never rely solely on one device for navigation.
Remember that the accuracy of the location
64
information and the time needed to obtain it will vary
depending on circumstances, particularly the ability
to receive signals from adequate numbers of
satellites.
On emergency calls, your phone uses assistance
information from the phone network to improve the
speed and accuracy of your phone’s location
calculation: if such assistance information becomes
unavailable, it may reduce the speed and accuracy
of the location calculation.
The satellites used by the GPS feature of your
phone are controlled by the U.S. government and
are subject to changes implemented in accordance
with the Department of Defense GPS user policy
and the Federal Radionavigation Plan. These
changes may affect the performance of the GPS
feature of your phone.
Making an Emergency Call
Dial 911 to be connected to an emergency response
center. If you are on an active call, you must end it
before calling 911.
When you make an emergency 911 call, the GPS
feature of your phone begins to seek information to
calculate your approximate location. It will take the
GPS feature of your phone some time to
determine your approximate location. Even
where your phone has good access to sufficient
Viewing Your Approximate Location
GPS satellite signals and network assist data, it may
take 30 seconds or more to determine the
approximate location. This time will increase where
there is reduced access to satellite signals. When
your approximate location is determined, it is made
available to the appropriate emergency response
center.
In some cases, your local 911 emergency
response center may not be equipped to receive
GPS location information. For this reason, and
because the GPS location information reported is
only approximate or may not be available in your
location (see “IMPORTANT: Things to Keep in
Mind” on page 63), always report your location to
the 911 operator you speak to when making an
emergency call, if able, just as you would when
using a phone without GPS capabilities.
Note: If you are concerned about whether your
local 911 emergency response center is
equipped to receive GPS location
information, contact your local authorities.
In general, if your phone has access to signals from
more GPS satellites, your location will be
determined faster and more accurately than if your
phone has access to signals from fewer GPS
satellites.
If your phone does not have adequate access to
GPS satellites signals, the location of the nearest
cell tower in contact with your phone is automatically
made available to the emergency response center, if
the center has the capability to receive such
information.
See “Enhancing GPS Performance” on page 66 for
information on how to help your phone determine
your location.
Viewing Your Approximate
Location
1 From the main menu, select GPS > Position.
2 Scroll to view the entire screen.
This displays the following information about the last
time your location was calculated:
• The time (as Greenwich Mean Time) and date
that the location was last calculated
• The approximate location, expressed as latitude
and longitude
• The estimated accuracy of the calculated
location. This estimate of accuracy is only a very
rough estimate and may vary substantially from
the actual accuracy of the approximate location
information reported.
65
GPS Enabled
• The number of satellites used to calculate the
location. In general, more satellites make for
better accuracy.
To calculate your location again:
Press A under Rfrsh.
It may take your phone several minutes to complete
the process of determining your location. During this
time, a message usually appears on your phone’s
display saying your phone is scanning for satellites.
For tips on getting the best location calculation, see
“Enhancing GPS Performance”.
The Position screen displays the updated
information.
To cancel a location calculation before it is
completed:
Press A under Cancel to return to the Position
screen. -orPress e to return to the idle screen.
Each time approximate location of your phone is
calculated, the latest location information is stored in
your phone and remains there even when your
phone is powered off. You will see this information
the next time you view the Position screen.
66
If you received a phone call or alert while attempting
to determine your location, the Position screen will
disappear, but your phone will continue attempting
to determine its location. If it is successful, the new
location information will be displayed the next time
you view the Position screen.
Enhancing GPS Performance
Sometimes the GPS feature of your phone may be
unable to complete a location calculation
successfully. If this happens when you are making
an emergency call, the location of the nearest cell
tower in contact with your phone is made available
to the appropriate emergency response center if the
center has the capability to receive such
information. If this happens when you are trying to
view your location on the phone’s display, you will
see a message indicating that your phone cannot
access satellites.
To improve accuracy and increase your chances of
a successful calculation, do the following while your
phone is determining your approximate location:
Updating Satellite Almanac Data
• Stay in the open. The GPS feature works best
where there is nothing between your phone and a
large amount of open sky. If possible, go outside,
away from tall buildings and foliage. While
performance in a building is improved by moving
closer to windows, glass with certain sun
shielding films may block satellite signals.
• Extend your phone antenna.
• Hold your phone to enhance reception. Signals
from GPS satellites are transmitted to your GPS
antenna, which is in your phone antenna. Hold
your phone away from your body, giving the
antenna clear access to satellite signals. Do not
cover the antenna area with your fingers or
anything else.
GPS antenna
• Stand still. If possible, stand still until your phone
is finished determining your location. Moving your
phone at a walking pace while your phone is
calculating your approximate location may
substantially decrease GPS performance.
• In a car. When using the GPS Enabled feature in
a car, position your phone so that the GPS
antenna has good access to GPS signals through
the car’s windows. Typically, the GPS antenna
has best access to GPS signals in a car when
placed near a window.
Note: Although moving your phone at a walking
pace decreases GPS performance, moving
it at the speed of a moving car does not.
• Stay in network coverage. Depending on who
your service provider is, the network will provide
your phone with information that helps determine
your location more quickly and accurately.
Updating Satellite Almanac
Data
Another way to keep the GPS feature of your phone
working well is to keep your satellite almanac data
up to date.
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GPS Enabled
The United States government maintains an
almanac of data about where GPS satellites are as
they orbit the Earth. This information is available to
your phone. Keeping your satellite almanac up to
date helps your phone determine your location more
quickly.
The almanac contains information about the location
of satellites, their operational status, and other
satellite information. Keeping this information
updated enhances the performance of your GPS
feature. In most cases, your phone will be able to
get a fix in strong satellite signal conditions with
outdated almanac data, but it may take longer.
Note: When you make an emergency call, your
phone does not rely upon the almanac to
determine your location.
If your satellite almanac data is out of date, your
phone may prompt you to update it. Follow the
instructions that appear on the phone’s display. You
may be asked to go to a web site or call a customer
care number.
Setting Privacy Options
Your phone’s GPS privacy options control whether
software applications may view the location of your
phone.You may set your phone to one of these GPS
privacy options:
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• Restricted — No software applications may view
the location of your phone. However, location
information may still be available to the phone’s
owner, fleet manager, or account administrator.
• Unrestricted — All applications may view the
location of your phone, without notifying you.
• By Permission — When an application attempts
to view the location of your phone, you will be
prompted to give permission. However, location
information may still be available to the phone’s
owner, fleet manager, or account administrator.
Note: Privacy options do not apply to the
transmission of location information during
emergency 911 calls.
To set your GPS privacy options:
1 From the main menu, select GPS > Privacy.
2 If your GPS PIN security feature is enabled, enter
your GPS PIN. (See “Setting the GPS PIN
Security Feature” for more information.)
3 Scroll to the privacy setting you want.
4 Press A under Select.
Setting the GPS PIN Security Feature
To prevent your GPS privacy settings from being
altered without your knowledge, your GPS privacy
option can be protected by a PIN.
Using GPS with Map Software
When you receive your phone, the GPS security
feature is turned off, so you do not have to enter a
GPS PIN to access your GPS privacy options. If you
turn this feature on, you will be required to enter a
GPS PIN to access your GPS privacy options.
To turn the GPS Enabled security feature on or off:
1 From the main menu, select Settings > Security
> GPS PIN.
2 Scroll to On or Off.
3 Press A under Select.
4 Enter the current GPS PIN.
Note: When you receive your phone, your GPS
PIN is 0000.
5 Press A under Ok.
To change your GPS PIN:
1 From the main menu, select Settings > Security
> Change Password > GPS PIN.
2 Enter the current GPS PIN.
Note: When you receive your phone, your GPS
PIN is 0000.
3
4
5
6
Press A under Ok.
Enter the new 4- to 8-digit GPS PIN.
Press A under Ok.
Enter the new 4- to 8-digit GPS PIN to confirm.
7 Press A under Ok.
Using GPS with Map Software
You can use the GPS feature of your phone to
provide approximate location data to a laptop
computer or similar device that is running interactive
map software such as that made by DeLorme or
Microsoft. This way, if your phone has good access
to GPS signals, your approximate position on a map
can be made available as you travel in a vehicle.
To do this, connect your phone to your laptop (or
other device) with a data cable and set your phone
to transmit data (see “Getting Started” on page 70).
Your phone then provides your approximate location
to the device running the map software, which
displays your location on a map. Your phone
provides an updated location every second and the
map software displays your changing location on its
map.
See “Enhancing GPS Performance” on page 66 for
more details on obtaining good location information.
Note: Because your phone is continuously
determining your location, using the GPS
feature of your phone with map software
uses the phone’s battery power quickly.
69
GPS Enabled
Software Compatibility
Your phone sends location information to your
laptop or other device using the standard National
Marine Electronics Association (NMEA) format.
Your phone supports output messages in
NMEA-0183 format and supports the following
NMEA-0183 sentences: GGA, GLL, GSA, GSV,
RMC, and VTG.
2 With the phone’s display facing up, insert the data
cable’s connector into the accessory connector,
until you hear a click.
The map software running on your laptop or other
device must support NMEA 3.0.
Getting Started
To connect your phone to your laptop or other
device:
1 Open the connector cover.
3 Insert the data plug into the COM port of your
laptop or other device.
Make sure no other application is using the COM
port selected.
Make sure the COM port settings of your laptop or
other device are set to the following:
connector
cover
70
•
•
•
•
•
Bits per second: 4800
Data bits: 8
Parity: None
Stop bits: 1
Flow control: Hardware
Using GPS with Map Software
To set your phone to send location information to
your laptop or other device:
1 From the main menu, select GPS > Interface.
2 With NMEA OUT highlighted, press A under
Change.
3 Scroll to On.
4 Press A under Select. Your phone is now
sending location data to your laptop or other
device.
To stop your phone from sending location data to
your laptop or other device:
Set NMEA OUT to Off.
Each time you power your phone on, NMEA OUT is
automatically set to Off.
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GPS Enabled
72
Nextel Online® Services
You can use your phone’s Net feature to access a
suite of wireless data products known as Nextel
Online (NOL) services. Services include Two-Way
Messaging, Web and Premium Web, Address Book,
Mobile Email, and wireless access to AOL® Instant
MessengerTM.
With the exception of the Two-Way Messaging
Express service, Nextel Online* services require the
activation of a Nextel Online service plan. To order,
call 1-800-NEXTEL6 or contact your Nextel sales
representative.
* Nextel Online is only available in the continental United States.
NOL Services
• Two-Way Messaging — Discretely send and
receive text messages via your Nextel phone, any
email address, or www.nextel.com with Two-Way
Messaging. For customers who purchased a Free
Incoming plan, there is a nominal charge for each
message sent and received. Or, customers have
the option of subscribing to a Two-Way
Messaging Premier package for enhanced
functionality and unlimited messaging.
• Web — access the wireless Internet from your
Nextel phone.
• Premium Web — access any site on the wireless
Internet, conduct topic and keyword searches,
bookmark sites and applications, and customize
your phone's browser menu.
• Address Book — program your Contacts from the
Internet.
• Mobile Email — access and send email from your
Nextel phone.
• AOL® Instant MessengerTM — send and receive
instant messages in real–time through a
handset-based interface.
Accessing NOL Services From
Your Phone
You must first enable security on your phone to
receive NOL services. See “Enabling Over-the-Air
Security” on page 6.
1 Press m to access the main menu and select Net.
Your NOL home page displays.
2 Choose the service you want to access.
To access your Two-Way Messaging Service:
Select the Text Messaging application from the
Net menu.
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Nextel Online® Services
To access the Web:
Select Web Sites, Marketplace, or Search
To access Address Book:
Select Business Tools > Address Book
To access Mobile Email:
Select Email & More > Mobile Email
To access AOL® Instant Messenger TM:
Select Email & More > AIM
Note: Many screens will require you to enter text.
For information on entering text, see
“Entering Text” on page 31.
Navigation Keys
• Home — Press e to return to your home page.
Tip: Press e twice to return to your phone's idle
screen.
• Back — Press * to return to a previous screen.
• Scroll — A scroll bar on the left of the phone’s
display indicates that additional text can be
viewed. Scroll using the navigation key.
74
Tip: While navigating through Nextel Online
screens, a number may appear to the left of
the application or topic you want to access.
Press the corresponding number on the
keypad for quicker access to that application
or topic.
When transmitting highly personal or sensitive data,
such as a credit card number, this icon E
appears, indicating that the data is encrypted during
transmission.
Note: You may be asked to (re)enable security as
Nextel adds new services or upon your
return to the U.S. after traveling.
For more information and multimedia demos, go to
www.nextel.com. You can also get one page
service-specific guides called Customer Quick Start
Guides and other instruction for Nextel Online
services at www.nextel.com.
Advanced Calling
Features
Call Waiting
Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.
Switching Between Calls
When you accept a second call, the display shows
the name or number of each call, with an icon
indicating which call is active:
Y Phone call is active.
Z Phone call is on hold.
If you are on a call and receive a second call, your
phone emits a tone and displays a message saying
you are receiving a second call.
To make the call on hold active and put the active
call on hold:
To accept the second call and put the active call on
hold:
Turn Off Call Waiting
Press A under Yes.
To accept the second call and end the active call:
1 Press e.
Your phone rings with the second call.
2 Answer the second call.
To decline the second call:
Press A under No. If you subscribe to voice mail,
the call is forwarded to your voice mail box,
unless you set Call Forward for If Busy to a
different number.
Press A under Switch.
To turn off Call Waiting during a call:
1
2
3
4
Press m.
Select In Call Setup > Call Waiting.
Press A under Change.
Scroll to Off.
Tip: To turn Call Waiting back on while still on the
call: Scroll to On.
5 Press A under Select.
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Advanced Calling Features
To turn off Call Waiting for the next call you make or
receive:
To end the second call and make the call on hold
active again:
1 From the main menu, select Settings > Phone
Calls > Call Waiting.
2 Press A under Change.
3 Scroll to Off.
4 Press A under Select.
To make the call on hold active and put the active
call on hold:
Call Waiting is turned back on when you end the
call.
Press e.
Press A under Switch.
3-Way Calling
Call Hold
3-way calling lets you combine 2 phone calls into
one. All 3 people in the call can speak to and hear
each other.
Call Hold lets you put an active call on hold and
make a second call.
To make a 3-way call:
1
2
3
4
5
Place or receive a phone call.
While the call is active, press m.
Scroll to 3 Way.
Press A under Select. This puts the call on hold.
Enter the second phone number you want to call.
Tip: To enter the number from Contacts: Press m.
Select Contacts.
1 Enter the number you want to call.
Tip: To enter the number from Contacts: Press m.
Select Contacts.
6
7
8
9
2 Press s to place the call.
Press s to place the call.
While the second call is active, press m.
Scroll to 3 Way.
Press A under Select.
Both calls are now active and appear on the display.
To put a call on hold:
1
2
3
4
While on an active call, press m.
Scroll to Hold.
Press A under Select.
If you want to make the call active again, press A
under Resum.
To make a second call while a call is on hold:
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Creating Pauses and Waits While Dialing
Creating Pauses and Waits
While Dialing
You can enter a pause or wait while dialing a
number. For more information on pauses and waits,
see “Creating Pauses and Waits” on page 40.
To create a pause while dialing a phone number:
1 From the keypad, enter the digits you want to
occur before the pause.
2 Press m.
3 Select Insert Pause.
4 Enter the digits you want to occur after the pause.
To create a wait while dialing a phone number:
1 From the keypad, enter the digits you want to
occur before the wait.
2 Press m.
3 Select Insert Wait.
4 Enter the digits you want to occur after the wait.
Calls placed between the United States and Canada
do not require an international access code.
Plus Dialing lets you place an international call to
most countries without entering the local
international access code.
1 Press and hold 0 for 2 seconds. A “0” appears,
then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
Setting One Touch Direct
Connect
One Touch Direct Connect sets your phone to call
the most recent Direct Connect number on the
recent calls list, or a Direct Connect number you
choose, every time you press the PTT button.
Making International Calls
To set your phone to call the most recent Direct
Connect number on the recent calls list:
Your service default is “International Calls
Restricted.” Contact Nextel Customer Care to obtain
international dialing access.
1 From the main menu, select Settings > DC/GC
Options > One Touch DC.
2 Scroll to Last Call.
3 Press A under Select.
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Advanced Calling Features
To set your phone to call a Direct Connect number
you choose:
Setting Flip Actions
1 From the main menu, select Settings > DC/GC
Options > One Touch DC > Assigned Number.
2 To enter the Direct Connect number you want
your phone to call every time you press the PTT
button:
For Answering Calls
Enter the number using your keypad. -orPress A under Search. Select Contacts, Recent
Calls, or Memo. Select the number you want to
enter.
Tip: If you are entering a Talkgroup number, enter
# before the number.
3 Press A under Ok.
To turn off One Touch Direct Connect:
1 From the main menu, select Settings > DC/GC
Options > One Touch DC.
2 Scroll to Off.
3 Press A under Select.
To set your phone to answer calls when you open
the flip:
1 From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to Ans.
2 Press A under Change.
3 Scroll to On.
4 Press A under Select.
To set your phone not to answer calls when you
open the flip:
1 From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to Ans.
2 Press A under Change.
3 Scroll to Off.
4 Press A under Select.
For Ending Calls
To set your phone to end calls when you close the
flip:
1 From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to End.
2 Press A under Change.
3 Scroll to On.
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Group ConnectTM Calls
4 Press A under Select.
To set your phone not to end calls when you close
the flip:
Choose the Talkgroup name from Contacts or
recent calls list.
2 Proceed as if making a Direct Connect call.
1 From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to End.
2 Press A under Change.
3 Scroll to Off.
4 Press A under Select.
Note: If you are using your phone with a headset,
and you have the Flip to End option set to
On, closing your flip sends incoming sound
to the headset and does not end the call.
Receiving Group ConnectTM Calls
Group ConnectTM Calls
Turning off Group ConnectTM Calls
A Group Connect call is a call made to all members
of a Talkgroup at once. A Talkgroup is a
predetermined group of up to 25 Nextel customers.
To control whether you hear Group Connect calls to
your Talkgroup:
Before you can make or receive Group Connect
calls, a Talkgroup must be established. After the
Talkgroup is established, you must join the
Talkgroup. See “Joining a Talkgroup” on page 8.
Making Group ConnectTM Calls
1 Press #. Then enter the Talkgroup number using
the keypad. -or-
To answer a Group Connect call:
Proceed as if answering a Direct Connect call.
Only one person at a time may speak on a Group
Connect call.
The Direct Connect number or name of the
person who is speaking will appear on the display
below the Talkgroup number.
1 From the main menu, select Settings > DC/GC
Options > Tkgrp Silent.
2 Press A under Change.
3 Scroll to On if you don’t want to hear Group
Connect calls to your Talkgroup. -orScroll to Off if you want to hear Group Connect
calls to your Talkgroup.
4 Press A under Select.
79
Advanced Calling Features
Call Timers
Call timers measure the duration of your phone
calls, Direct Connect or Group Connect calls, and
circuit data use, as well as the number of Kilobytes
sent and received by your phone:
• Last Call — displays the duration of your most
recent phone call.
• Phone Reset — keeps a running total of your
phone call minutes, until you reset it.
• Phone Lifetime — displays the total minutes of
all your phone calls.
• DC/GC Reset — keeps a running total of all of
your Direct Connect and Group Connect call
minutes, until you reset it.
• DC/GC Lifetime — displays the total minutes of
all your Direct Connect and Group Connect calls.
• Circuit Reset — keeps a running total of all of
your circuit data use, until you reset it.
• Circuit Lifetime — displays the total minutes of
all of your circuit data use.
• Kbytes Reset — keeps a running total of the
number of Kilobytes sent and received by your
phone, until you reset it.
To view or reset a timer:
1 From the main menu, select Call Timers.
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2 Select the feature you want to view or reset.
3 To view a feature without resetting: Press A
under Done when you are finished viewing. -orTo reset a feature: Press A under Reset. Press
A under Yes to confirm.
Note: The values displayed by Call Timers should
not be used for billing. Call timers are
estimates only.
Using Your Phone as a Modem
To use your phone as a modem with a laptop,
handheld device, or desktop computer:
1 Open the connector cover.
connector
cover
Making TTY Calls
2 With the phone’s display facing up, insert a data
cable’s connector into the accessory connector,
until you hear a click.
To use these services, you must install the iDEN
Wireless Data Services software (available
separately) and subscribe to a Nextel Wireless Web
access plan. For more information on setting up
your computer and your i530 phone for packet and
circuit data calls, refer to the Nextel Online® User's
Guide on www.nextel.com.
Making TTY Calls
To use your phone to make phone calls using a
teletypewriter (TTY) device:
3 Insert the data plug into the COM port of the other
device.
When used as a modem, your phone has these data
transfer modes:
• Circuit data — used for sending and receiving
faxes and for transferring large files
• Packet data — used for small file transfers such
as email
1 Connect one end of a 2.5mm cable into the audio
jack on your phone. Connect the other end of the
cable to your TTY device.
2 Make sure that your phone’s TTY feature is on
and select the TTY mode you want to use.
3 Use your phone to enter phone numbers and
make calls.
When you make a TTY call, these icons appear on
the phone’s display:
N Phone call is active.
O Phone call is on hold.
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Advanced Calling Features
TTY device features such as Turbo-Code,
High-Speed, and Interruption are not supported by
your phone. These features must be turned off or
disabled to use your TTY device with your phone.
Turning On the TTY Feature
Your phone’s TTY feature must be on if you want to
make TTY calls, set the TTY mode, or change the
TTY baud rate. To make sure the TTY feature is on:
From the main menu, select Settings > Phone
Calls > TTY. This field must say On.
Choosing a Mode
Your phone supports these TTY modes:
• TTY — You type and read text on your TTY
device.
• VCO (Voice-Carry-Over) — You speak into your
phone and read text replies on your TTY device.
• HCO (Hearing-Carry-Over) — You type text on
your TTY device and listen to voice replies on
your phone speaker.
4 Press A under Select.
When you make a TTY call, the call begins in the
TTY mode you last selected.
To change mode during a call using your phone:
1 Press m.
2 Select TTY > Type.
3 Select the mode you want.
To change mode during a call using your TTY
device, issue one of the following commands:
• “VCO please” — to select VCO mode
• “HCO please” — to select HCO mode
• “HCO off please” — to turn off HCO mode
Important: When you are using HCO, the sound
coming from your phone speaker may be
uncomfortably loud. Use caution when
putting the phone to your ear. (For
information on setting the volume of
your phone speaker, see “Setting the
Volume” on page 85.)
To change mode while not in a call:
Changing the TTY Baud Rate
1 From the main menu, select Settings > Phone
Calls > TTY > Type.
2 Press A under Change.
3 Scroll to the TTY mode you want.
By default, your phone’s TTY baud rate is set to
45.45, the baud rate required for TTY calls within the
U.S. To make calls outside the U.S., set your TTY
baud rate to 50.0.
82
Special Dialing Codes
To change the TTY baud rate:
1 From the main menu, select Settings > Phone
Calls > TTY > Baud.
2 Press A under Change
3 Scroll to the baud rate for your location.
4 Press A under Select.
hearing or speech impaired individual.
Telecommunications Relay Service is available 24
hours a day, seven days a week, and every call is
strictly confidential.
Note: Using 711 to reach Telecommunications
Relay Service may not be available in all
areas.
Special Dialing Codes
Additional Phone Features
Non-Emergency Numbers
Contact Nextel Customer Care to obtain these
services or for additional information:
Nextel supports many “non-emergency” numbers
(such as #77, 311,...) provided by local and state
governments. These numbers are used to report
non-emergency incidents. If the situation includes
imminent danger or loss of life, you should dial 911.
Telecommunications Relay Service
Nextel supports services for communicating with
speech and/or hearing impaired individuals. You can
dial 711 to reach a local Telecommunications Relay
Center. You will then be connected to your
destination number. Relay service works through a
Communications Assistant who reads messages
typed into a TDD/TTY device by a speech or hearing
impaired individual to you. The Communications
Assistant then types your spoken messages to the
Note: Some services are not available outside of
the continental United States.
Caller ID
Your phone can automatically display the phone
number or name (if the 10-digit phone number is
stored in your Contacts) of the person calling
(unless blocked by the caller), enabling you to
decide whether to take the call or forward it to voice
mail.
Caller ID information is not available on all calls.
Per-Call Blocking
You can block delivery of your phone number to
other Caller ID units for a single phone call:
83
Advanced Calling Features
Press * 6 7 before dialing the call.
Your Nextel phone number cannot be blocked from
calls made to 911, 800, 855, 866, 877, 888, or other
toll- free phone numbers.
When calls made to the line that is not active are set
to be forwarded to the active line, these calls are
sent to voice mail without ringing. See “Call
Forwarding” on page 55.
Per-Line Blocking
Call Restrictions
You can permanently block delivery of your phone
number on every call you make.
You can prevent your phone from making or
receiving long distance, incoming, and outgoing
(except 911) calls.
To show your number on a per-call basis:
Press * 8 2 before dialing the call.
Alternate Line Service
You can have two different phone numbers on the
same phone. With Alternate Line Service, you can:
• Set up different billing addresses for each phone
line.
• Use different ringer styles so that you can tell
which line is receiving the call.
• Forward incoming calls to the primary and
alternate line to different phone numbers.
To set the active line:
1 From the main menu, select Settings > Phone
Calls > Set Line.
2 Select the phone line you want to be the active
line.
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Nextel® 411
You can call Nextel 411 within the continental United
States and Hawaii. Services include white and
yellow page listings, driving directions, restaurant
reservations, movie listings and showtimes, and
local event information.
Customizing Your Phone
volume of the phone’s ring when you get a call on
that line.
Setting the Volume
See “Volume Features” on page 88.
To set the volume of the sound coming from the
phone’s earpiece or speaker:
Setting Your Phone to Vibrate
1 From the main menu, select Settings > Volume.
2 Scroll to Earpiece to set the earpiece volume.
-orScroll to Speaker to set the speaker volume.
3 Press A under Change.
4 To select the volume:
Scroll left or right. -orPress the volume controls.
5 Press A under Ok.
To set the volume of the phone’s ring:
Press the volume controls.
For another way to set the volume of the phone’s
ring, or the volume of many other sounds your
phone makes:
To set your phone to vibrate instead of making a
sound when you receive phone calls, Direct
Connect calls, Group Connect calls, message
notifications, and call alerts, see “Setting Your
Phone to Vibrate” on page 59.
To set your phone to vibrate instead of making a
sound when you receive Direct Connect calls and
Group Connect calls, even if you want your phone to
ring for other features:
1 From the main menu, select Settings > DC/GC
Options > Alert Type.
Tip: If Alert Type does not appear: From the
main menu, select Ring Tones. Make sure
VibeAll is set to Off. Repeat step 1.
2 Press A under Change.
3 Scroll to Vibrate.
4 Press A under Select.
1 From the main menu, select Settings > Volume.
2 Scroll to the option you want and make the
change. Choose Line 1 or Line 2 to set the
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Customizing Your Phone
Seeing the Display Better
Using a Remote PTT Button
To set the contrast of the display:
If you are using a headset or other accessory with a
remote PTT button, you can use the remote PTT
button for phone calls and Direct Connect calls.
1 From the main menu, select Settings >
Display/Info > Contrast.
2 Press A under Change.
3 Scroll left or right to set the contrast.
4 Press A under Ok.
Using a Headset
For phone calls, use the remote PTT button to
answer calls, switch between calls, and end calls.
Hold the remote PTT button for less than 2 seconds
to answer calls and switch between calls. Hold the
remote PTT button for more than 2 seconds to end
calls.
If you use a headset or similar device with your
phone, you can set your phone to send incoming
sound to the headset only, or to the headset and the
speaker at the same time:
For Direct Connect calls, use the remote PTT button
as you would the PTT button on your phone.
1 From the main menu, select Settings >
Advanced > Headset/Spker.
2 Press A under Change.
3 Scroll to HdsetOnly to send incoming sound to
the headset only. -or-
Settings contains many submenus that let you
customize your phone.
Scroll to Hdset&Spkr to send incoming sound to
the headset and the speaker at the same time.
4 Press A under Select.
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Using Settings
Display/Info Features
The Display/Info menu controls how the keypad and
display appear:
• Backlight — controls how long the backlight
stays on after you make or receive a call.
• Clock — controls whether the time and date
appears on the idle screen, sets the format of the
time and date, and sets the year.
Using Settings
Phone Calls Features
• Minute Beep — causes a beep to sound every
minute of an active call.
• Call Duration — causes the duration of a call to
appear on the phone’s display when the call ends.
• TTY — lets you use your phone with a TTY
device. See “Making TTY Calls” on page 81.
• Notifications — See “Setting Notification
Options” on page 51.
The Phone Calls menu controls how your phone
handles phone calls:
DC/GC Options Features
• Contrast — sets the contrast on the display. See
“Seeing the Display Better” on page 86.
• Status Light — sets the phone light on or off. See
page 2.
• Language — sets the language that your phone
displays.
• Set Line — sets phone line 1 or phone line 2 as
the active line for outgoing calls.
• Any Key Ans — If this feature is on, you can
answer calls by pressing any key on the keypad.
• Auto Redial — sets your phone to automatically
redial calls you make when the system is busy.
• Call Waiting — See “Call Waiting” on page 75.
• Auto Ans — sets your phone to automatically
answer an incoming call after a specified number
of rings. When this feature is on, the phone
answers by connecting you to the caller; it does
not send the call to voice mail, unless you are out
of coverage or on the line.
• Flip Activation — See “Setting Flip Actions” on
page 78.
The DC/GC Options menu controls how your phone
handles Direct Connect calls and Group Connect
calls:
• Tkgrp Silent — controls whether you hear Group
Connect calls to your Talkgroup. See “Receiving
Group ConnectTM Calls” on page 79.
• Tkgrp Area — lets you define your Talkgroup
area.
• One Touch DC — See “Setting One Touch Direct
Connect” on page 77.
• Alert Type — controls how your phone notifies
you when you receive Direct Connect calls and
Group Connect calls. See page 85.
87
Customizing Your Phone
Volume Features
The Volume menu sets the volume of sounds your
phone makes:
• Line 1 — sets ring volume for phone line 1.
• Line 2 — sets ring volume for phone line 2.
• Messages — sets the volume of message
notifications.
• Earpiece — sets the volume of sound coming out
of the earpiece.
• Speaker — sets the volume of sound coming out
of the speaker.
• Keypad — sets the volume of sound associated
with pressing keys and buttons.
• Data — sets the volume of sounds that notify you
that you are receiving a circuit data call.
Security Features
The Security menu lets you turn security features on
and off and change passwords:
• Phone Lock — turns on a feature that locks your
phone, either immediately or automatically after a
set period of inactivity. An unlock code is required
to enable this feature, to unlock the phone, and to
set a new unlock code. Contact Nextel Customer
Care for your default unlock code.
88
• Keypad Lock — locks the phone’s keypad, either
immediately or automatically after a set period of
inactivity. See “Locking the Keypad” on page 15
for more information on locking and unlocking the
keypad.
• SIM PIN — enables and disables your phone’s
SIM PIN security feature. See “Turning the PIN
Requirement On and Off” on page 13.
• GPS PIN — enables and disables your phone’s
GPS PIN security feature. See “Setting the GPS
PIN Security Feature” on page 68.
• Change Passwords — changes your phone
unlock code, security code, SIM PIN, and GPS
PIN.
Advanced Features
The Advanced menu contains advanced and rarely
used Settings features.
• Alert Timeout — controls the amount of time a
tone continues to sound when you receive a
message notification or call alert.
• Headset/Spker — sets headset options. See
“Using a Headset” on page 86.
Optional Features
• Connectivity — Network ID sets the phone’s
network IDs and their roaming options under the
direction of Nextel Customer Care; Master Reset
lets Nextel Customer Care reset your service in
the event of a security or provisioning problem.
• Reset Defaults — Reset Settings returns all
settings to their original defaults; Reset All
returns all settings to their original defaults and
erases all stored lists. Use only under the
direction of Nextel Customer Care.
• Return to Home — controls how long the recent
calls list displays after calls.
• Phone Only — prevents your phone from making
or receiving Direct Connect calls or Group
Connect calls.
• Baud Rate — sets the baud rate at which your
phone communicates with a laptop computer, PC,
or similar device.
Optional Features
Voice Record and Voice Activated Dialing can be
downloaded for an additional fee on
www.nextel.com/idenupdate.
89
Customizing Your Phone
90
Nextel® Customer Care
Domestic Customer Care
There are a number of features available with your
Nextel service and your new i530 phone, so you
may be overwhelmed at first. Relax! Nextel
Customer Care is here to help. If the feature
information and instructions in this guide don't
answer all your questions, or if you would like to
inquire about other Nextel products and services,
please feel free to contact us.
Visit www.nextel.com for a variety of Customer Care
services:
Please take a few steps to gather information about
your phone prior to contacting us. This will better
able us to provide you with the highest level of
service possible. Please have the following
information available to give to the representative
who answers your inquiry.
• Your Personal Telephone Number (PTN).
• Your phone's model number (located underneath
the battery).
• The ID numbers printed on your SIM card.
You'll want to keep this information handy so that
you can replace the battery and power up your
phone should the representative need you to access
other information on it during your call.
• Browse for information on phones, coverage,
rates and other Nextel services. View and
download user's guides, try out our interactive
virtual product and service demos, find answers
to frequently asked questions, order accessories,
locate service and repair centers, upgrade phone
software, send a message and more.
• For self-service on your Nextel account, click on
My Account to view your account, pay your bill,
add phones to your account, reset your Voice
Mail password services and more.
• For online assistance, click on Contact Us to
send us an email request. Our representatives
are committed to assisting you. Every effort will
be made to address your questions or concerns
within 24 hours. Contact us to add Wireless Web
and other services, change rate plans, inquire on
your bill and more.
Or, call us at 1-800-639-6111 or dial 611 from your
Nextel phone.
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Nextel® Customer Care
Nextel Worldwide® Customer
Care
When traveling outside of the U.S. and Canada, call
+1 (360) 662-5202 for your Customer Care service
needs. This customer care number is toll-free from
your Nextel phone.
International coverage, rates, and other information
is available on www.nextel.com.
92
Understanding Status
Messages
Status Messages Message Description
User Busy in Data
The phone that you called is busy
using Nextel Wireless Web services.
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which it appeared. The following
table lists and describes the status messages.
Service Restricted
This service was restricted by
Nextel, or this service was not
purchased.
Service Not
Available
You are either out of coverage or
having problems with provisioning.
Status Messages Message Description
System Busy
The system is experiencing heavy
traffic. Please try again later.
Server Not
Responding
Server is currently down or traffic is
too high. Please try again later.
Service Conflict
This service cannot be enabled
because an incompatible service
has already been turned on.
Please Try Again
An error occurred. Please try again.
Self Check Error +
Number Code
A fault was detected with your
phone. If this error recurs, note the
error code and contact Customer
Care.
Self Check Fail +
Number Code
An operational fault was detected
with your phone. Note the numeric
code, turn your phone off, and
contact Customer Care.
No Dispatch
Number Stored
You have attempted to reach a
Nextel customer using One Touch
Direct Connect, but there is no
Direct Connect number stored in
your recent calls list.
Number Not in
Service
The number that you entered is not
valid.
User Not Available
The phone that you called is either
busy, out of coverage, or turned off.
Please try again later.
User Not
Authorized
The person that you called has not
purchased this service.
Please Try Later
This service is temporarily not
available. Please try again later.
User Busy in Direct The phone that you called is busy in
a Direct Connect call.
Connect call
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Understanding Status Messages
Status Messages Message Description
PIN Blocked
Call Your Provider
Insert SIM
New Browser
Message Memory
Full!
Warns of low memory for Net Alerts.
Scanning for
Satellites
Searching for GPS satellites.
Your SIM card is not being detected.
Please check to ensure that you
have inserted the SIM card correctly
into your phone.
Unable to Locate
Sats
Could not find GPS satellites.
For Update Visit:
Directs you to update GPS satellite
almanac data.
Technical Error
A problem occurred in your phone’s
GPS circuitry. If this error occurs,
contact Customer Care
Check SIM Card
Please check your SIM card to
make sure it has been inserted
properly.
Wrong PIN
You have entered an incorrect PIN
number.
Please Enter
Special Code
You have inserted a SIM card that
will not work with a Nextel phone.
Contact Customer Care if you
believe this is a valid SIM card.
Enter SIM PIN
Please enter your 4- to 8- digit SIM
PIN code.
Enter Unlock Code
Auto Phone Lock is activated. Enter
your unlock code.
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Status Messages Message Description
The incorrect PIN was entered 3
consecutive times. You will be
unable to place or receive calls on
your phone. Contact Nextel
Customer Care to have them obtain
the PIN Unblocking Key (PUK)
code.
Nextel® Terms and
Conditions of Service
TERMS AND CONDITIONS OF SERVICE: This
Agreement starts when you open the inside
package of any phone or accessory equipment
(“Equipment”), you (“Customer”) received with this
Agreement, or when you call to activate Nextel
wireless communications services (“Service”), or
when you sign this Agreement, whichever applies.
By using the Equipment, Customer applies and
subscribes for Services provided by Nextel (the
“Company”) and confirms that Customer has read,
understands, agrees to and accepts the terms and
conditions stated herein (the “Agreement”). Should
there be any conflict between the terms and
conditions below, and the terms and conditions of
any current Service/Subscriber Agreement between
Customer and Company covering the Equipment
accompanying this User’s Guide, the terms and
conditions of the current Service/Subscriber
Agreement will control.
1. USE OF SERVICE – By executing this
Agreement, Customer covenants that it shall comply
with all applicable laws, including without limitation
all Federal Communications Commission rules and
regulations. Customer will not use the Service for
any unlawful purpose. Customer will not use the
Service in aircraft or in motor vehicles where
prohibited by law, ordinance or regulation, as
applicable. Customer acknowledges and agrees
that all future purchases of Company Services and
Equipment by Customer shall be governed by the
terms and conditions contained herein unless
Customer and Company enter into a subsequent
Subscriber Agreement. Company may change this
Agreement at any time. Any changes are effective
when Company provides Customer with written
notice stating the effective date of the change(s). If
Customer elects to use the Services or make any
payment to Company on or after the effective date
of the changes, Customer is deemed to have
accepted the change(s). If Customer does not
accept the changes, Customer may terminate
Services as of the effective date by sending written
notice to Company at the address shown on
Customer’s bill. If Services are terminated before
the end of the current billing cycle, (i) no credit or
refund will be provided for unused airtime; and (ii)
any monthly recurring charge will not be prorated to
the date of termination.
2. TERM – The Service Term of this Agreement
shall be specified on the Subscriber Agreement
Form and shall commence as of the date hereof.
Thereafter, unless Customer or Company
terminates this Agreement as provided for herein,
this Agreement shall automatically renew on a
month-to-month basis. Notice of termination by
95
Nextel® Terms and Conditions of Service
Customer shall be made only in writing to Company
at the address shown on Customer’s bill. Company
reserves the right not to renew this Agreement at
any time prior to the conclusion of the Service Term
or any renewal term. Except for a Customer
termination in response to Company changes in
accordance with Section 1 above, a $200
cancellation fee per unit will be charged to Customer
for cancellation within the Service Term, if a one or
two year Service Term is selected on the Subscriber
Agreement. If Company permits Customer to
suspend Service to Customer’s account(s) for a
temporary period, Company may extend the term of
this Agreement by the length of the temporary
suspension. If Customer changes rate plans during
the Service Term of this Agreement, or upgrades
Equipment at any time, then Customer may be
required to start a new Service Term of up to 24
months as of the date of the change or upgrade and
may be subject to a transfer fee.
3. CREDIT APPLICATION – This Agreement shall
be contingent upon Company’s approval of
Customer’s credit application. Company may
require Customer to update its credit application or
information from time to time. Customer warrants
and represents that all information furnished on the
credit application is current, complete, accurate, and
true. If Company subsequently determines that any
statements made on the credit application are false,
incomplete or inaccurate, Company may declare
96
Customer to be in default under this Agreement and
may exercise any remedies it has under this
Agreement at law or in equity. Customer
understands that Company will rely upon the credit
information provided by Customer, including but not
limited to Customer’s social security number or tax
identification number, and other confidential and
personal financial and credit information requested
by Company and supplied by Customer, in making a
decision to provide Services. Customer consents to
Company’s requests for and verification of
Customer’s bank references and Company’s
performance of a credit history check utilizing
standard commercial credit reference services in
connection with Company’s review of the
Customer’s creditworthiness. Customer
acknowledges that Company may provide payment
history and other billing/charge information to a
credit-reporting agency for inclusion in Customer’s
records maintained by such credit-reporting agency.
Customer understands that a security deposit or
airtime usage limit may be required.
4. EQUIPMENT AND INSTALLATION – If the sale is
for cash only, title to the Equipment shall be
transferred to Customer upon receipt by Company
of a cashier’s or certified check or other equally
secure form of payment in the amount set forth on
the front of this Agreement. Company shall not be
liable to Customer for delays in delivery or
unavailability of Equipment or any part thereof or for
the cancellation of any orders of Equipment by the
manufacturer. Customer, at its option, may have the
Equipment installed by Company at the rate
specified on the front of this Agreement. If Customer
purchases the Equipment on credit or on an
installment basis, installations, repairs, and removal
of Equipment must be performed by a party
authorized by Company. Company shall not be
liable for any damage to Customer’s vehicle(s) or
Equipment that may result from installation of
Equipment by any person who is not employed by
Company. Customer shall not modify, disassemble,
de-install or alter the Equipment in any manner
whatsoever, except in accordance with the User
Guide accompanying the Equipment.
5. CUSTOMER RADIO EQUIPMENT – Company is
not responsible for the installation, operation, quality
of transmission, or, unless separate maintenance
arrangements have been made between Company
and Customer, maintenance of the Equipment. Any
change in Service or Equipment may require
additional programming or Equipment or changes to
assigned codes or numbers which may require
programming fees. Company reserves the right to
change or remove assigned codes and/or numbers
when such change is reasonably necessary in the
conduct of its business. Customer does not have
any proprietary interest in such codes or numbers.
Although Federal and state laws may make it illegal
for third parties to listen in on service, complete
privacy cannot be guaranteed. Company shall not
be liable to Customer or to any third party for any
eavesdropping on or interception of communications
from Company’s System.
6. NEXTEL ONLINE SERVICES – Nextel Online
Services, consisting of certain applications such as
email, data, information and other wireless internet
services (the “Applications”) are part of the Services
that can be obtained through Company. Certain
Applications offered by Company or authorized third
parties may be compatible with the Equipment
and/or the Service offered by Company. Customer
acknowledges and agrees that there is no
guarantee or assurance that the Applications are
compatible, or will continue to be compatible, with
Company’s System or any of its Equipment or
Service offerings. Such compatibility or approval
from Company of compatibility shall not be
construed as an endorsement of a particular
Application or a commitment on the part of
Company that Application(s) will continue to be
compatible with the System, Equipment or Service
for any period of time. Company reserves the right,
in its sole discretion, to disable or discontinue any
Application for any reason. Use of Nextel Online
Services requires a wireless internet compatible
phone, and is subject to any storage, memory or
97
Nextel® Terms and Conditions of Service
other Equipment limitation. Only certain internet
sites may be accessed, and certain Nextel Online
Services may not be available in all Company
Service areas.
7. APPLICATION CUSTOMER CARE AND
SUPPORT – Customer acknowledges and agrees
that in most cases, the developer of an Application
is responsible for providing customer care and
Application support to all customers using the
Application. In the event Customer contacts
Company Customer Care with a problem
concerning the use of an Application, Customer may
be referred to the Application developer’s customer
care, and Company shall have no obligation to
support such Application.
8. CONTENT; COMMUNICATIONS WITH
OTHERS; INTELLECTUAL PROPERTY RIGHTS –
Company is not a publisher of third party content
that Customer may from time to time access through
Nextel Online Services; therefore Company is not
responsible for the content provided by such third
parties, including but not limited to statements,
opinions, graphics, photos, music, services and
other information (“Content”), and accessed by
Customer through Nextel Online Services. Nor is
Company responsible for the actions of third parties
arising from a Customer’s contact with such third
parties via Nextel Online Services, whether such
contact is facilitated through Customer’s own
98
initiative or via an embedded link on the Equipment.
Company gives no guarantee or assurance as to the
currency, accuracy, completeness or utility of
Content obtained through Nextel Online Services.
Company, Content providers and others have
proprietary interests in certain Content. Customer
shall not, nor permit others, to reproduce, broadcast,
distribute, sell, publish, commercially exploit or
otherwise disseminate such Content in any manner
without the prior written consent of Company,
Content providers, or others with proprietary
interests in such Content, as applicable.
9. DEPOSITS – Customer shall provide Company
with a deposit towards the purchase of the
Equipment in the amount set forth on the front of this
agreement. Company also has the right, exercisable
in its sole discretion at any time or from time to time,
to require Customer to make a deposit to guarantee
payment of sums due hereunder, including Service
charges. Unless otherwise required by law, deposits
may be mixed with other funds and will not earn
interest. Customer hereby grants Company, as
applicable, a security interest in such deposits, to
secure the payment of all sums due hereunder as
well as the performance of all other payment
obligations Customer may have to the Company
whether now existing or hereafter arising. Upon
termination of Service, or upon the first billing cycle
after the twelfth month of service, whichever comes
first, Company may apply the deposit against any
outstanding Service charges of Customer or any
other amount owed to the Company. If Customer is
terminating the Agreement, any remaining balance
will be released to the Customer at the Customer’s
last known address within approximately 90 days. If
the Customer continues with the Agreement, any
credit balance remaining after the deposit is applied
will be applied to any amounts that may become
owing to the Company in the future except that, at
Customer’s request, amounts of $50 or more will be
released to the Customer at the latest address
known to Company within 30 days of the Customer
request. In all cases, Customer agrees that any
remaining balance will be retained by Company in
the event the postal service is unable to deliver the
funds to the Customer at the latest address known
to Company. Company reserves the right to
interrupt Services if Service appears to have
excessive charges, payments are delinquent, any
unusual calling patterns are observed on
Customer’s account, or during public safety
emergencies. Such interruption may be done to
protect Customer or Company as the Company
determines in its sole discretion, but in no event
shall the Company be liable to the Customer or to
any third party by reason of interrupting or failing to
cause an interruption of Service.
10. RATES, CHARGES AND PAYMENT – The
price established for Service is set forth in the
current Company rate plan(s) selected by Customer.
Company shall issue invoices for Service. Monthly
Access charges shall be invoiced in advance.
Airtime and long distance charges shall be invoiced
in arrears. Customer is responsible to pay
Company, on a timely basis, for charges for Service
as set forth on the front of this Agreement, and any
modifications thereto. If Customer elects to pay
using a Company-approved credit or debit card,
Customer hereby authorizes Company to charge the
credit or debit cards specified by Customer from
time to time on a recurring basis for all charges
incurred on the Company Account Numbers set
forth on Customer’s invoice. Customer (i) expressly
authorizes Company to charge Customer’s
designated credit or debit card account number(s)
for all fees and charges incurred; and (ii)
reauthorizes Company to charge such account
number each time services are used. Customer
shall promptly notify Company of any changes to the
credit or debit card or bank account used for
payment. Enrollment is for the duration of this
Agreement unless cancelled earlier by either party
with thirty (30) days advance written notice to the
other party. Customer acknowledges that
chargeable time for telephone calls and Nextel
Direct Connect call transmissions originated by a
unit begin when a connection is established with
99
Nextel® Terms and Conditions of Service
Company facilities. A new Nextel Direct Connect call
is initiated by a call participant if that participant
responds more than six (6) seconds after the other
party finishes its Nextel Direct Connect
transmission. Customer accepts responsibility for
Airtime charges from incoming telephone calls to its
mobile unit from the time that Customer responds to
the call. If Customer disputes any Service charges,
Customer must pay the entire amount set forth in
the invoice by the due date and submit a written
explanation within forty five (45) days from the date
on the invoice. Direct Connect, Group Connect, and
Nationwide Direct Connect charges are calculated
by multiplying the minutes of use, number of
participants, and applicable rate, to be paid by the
initiator. If Company determines that an error was
made on Customer’s invoice, Company shall credit
Customer’s account in the amount of the error. If
Customer does not pay the amount in dispute,
Company may exercise any remedies it may have
under this Agreement for non-payment of Service
charges. Company reserves the right to modify any
and all elements of the Service charges at any time
and each such modification shall be effective
immediately upon the Company’s communication
thereof to Customer, unless the Company’s
communication indicates a later effective date with
respect to such modification. Payments which are
not received within thirty (30) days from the date of
the invoice shall be subject to late payment charges
100
as set forth in this Agreement. If the parties have
agreed that payments are to be made in
installments, or on credit, as indicated on the front of
this Agreement, Customer shall be responsible for
paying amounts due as agreed to in this Agreement.
If Customer does not make all payments when they
are due, such failure shall be a default under this
Agreement and Company shall be entitled to
exercise any remedies it may have under this
Agreement or at law or in equity. If the sale of the
Equipment is on a credit or installment basis and the
Customer accepts delivery of the Equipment, the
Customer may not return the Equipment or receive a
refund of any amounts paid and agrees to continue
making payments as required under this agreement
until the Equipment sale price is paid in full.
11. NONPAYMENT/BREACH – A late payment
charge of 1.5% (or the maximum interest rate
permitted by law) per month may be applied to
Customer’s account if monthly invoices are not paid
by the due date. The late payment charge is applied
to the total unpaid balance due and outstanding.
The late payment charge is for costs related to the
non-timely payment and shall not be deemed an
interest payment. A charge of $25.00 will be made
by Company for any check or negotiable instrument
tendered by Customer and returned unpaid by a
financial institution for any reason. Company may
demand payment by money order, cashier’s check,
or similarly secure form of payment, at Company’s
discretion at any time or from time to time. If
Company obtains the services of a collection or
repossession agency or an attorney to assist
Company in remedying Customer’s breach of this
Agreement, including but not limited to the
nonpayment for charges hereunder, Customer shall
be liable for this expense. Customer understands
that in the event of nonpayment of charges or any
other breach of the terms and conditions of this
Agreement, in addition to any other remedies
Company may have, Company may temporarily or
permanently terminate Service to Customer. If
Service is terminated and not reconnected within
thirty (30) days, all outstanding payments to be
made in installments are accelerated and
immediately due in full. If Company disconnects the
Service, Customer shall be liable to satisfy and
discharge all outstanding amounts due and pay a
reconnect charge of $25.00 per unit, in addition to
any advance payment of Service charges that may
be requested by the Company at its discretion,
before the Company will reactivate Service.
Company reserves the right to modify the terms of
Service as a precondition to reactivating Service. If
the Equipment is purchased on an installment basis,
or credit, the Company may take possession of the
Equipment, at any time wherever the same may be
without legal process and without being responsible
for loss and damage.
12. RISK OF LOSS; INSURANCE – Upon
Customer’s acceptance of delivery of the
Equipment, all risk of loss, damage, theft, or
destruction to the Equipment shall be borne by the
Customer. No such loss, damage, theft, or
destruction of the Equipment, in whole or part, shall
impair the obligations of Customer hereunder,
including, without limitation, responsibility for the
payment of Service Charges due hereunder.
13. PROPERTY DAMAGE INSURANCE – If
Customer selects Direct Protect insurance
protection, Company will remit the monthly charge
for the insurance that appears on Customer’s bill to
The Signal Telecommunications Insurance Services
(“Signal”) on Customer’s behalf. Customer
acknowledges that insurance protection is offered
by the Signal, not Company, and that any requests
for information or claims regarding the insurance
shall be directed to Signal. Customer acknowledges
having received a summary of coverage, including
deductible information, which is also available by
calling Signal at 1-888-352-9182. Depending on the
type of Equipment being purchased by Customer,
Customer may not be eligible for Direct Protect
Insurance protection.
101
Nextel® Terms and Conditions of Service
14. TAXES, FEES, SURCHARGES &
ASSESSMENTS – Customer must pay all federal,
state, and local taxes, fees, surcharges, and other
assessments (collectively, “Charges”) that are
imposed on transactions subject to this Agreement.
Customer will be responsible for such charges
regardless of whether the Charge is: (a) imposed
upon the sale of telecommunications services, other
services, equipment, and/or other products; (b)
measured by gross receipts from sales made by
Company to Customer; (c) imposed upon the
Customer or upon the Company; (d) imposed as a
per-line or per-unit Charge. Such Charges include,
but are not limited to: excise taxes; sales and
transaction taxes; gross receipts taxes, utility taxes;
universal service assessments; telephone relay
service (TRS) assessments; and other regulatory
fees and assessments. Customer shall not be
responsible for taxes imposed on Company’s net
income. If Customer claims an exemption from any
such Charge, Customer must provide Company with
valid and properly-executed documentation of such
exemption before such exemption shall become
effective. Customer must provide Company with the
Customer’s Primary Place of Use of Company’s
Service, as defined by Customer’s residential street
address or primary business address.
102
15. COVERAGE AREA – Local Dispatch (Direct
Connect), cellular calling, Nextel Online Services,
and respective coverage areas for these Services
are subject to change at any time at the sole
discretion of Company.
16. LIMITATION AND CONDITION OF LIABILITY;
INDEMNITY – Company does not assume and shall
have no liability under the Agreement for (i) failure to
deliver the Equipment within a specified time period;
(ii) availability and delays in delivery of the
Equipment, or (iii) damage caused to the Equipment
due directly or indirectly to causes beyond the
control of Company, including, but not limited to acts
of God, acts of the public enemy, acts of the
government, acts or failure to act of the Customer,
its agents, employees or subcontractors, fires,
floods, epidemics, quarantine restrictions, corrosive
substances in the air or other hazardous
environmental conditions, strikes, freight
embargoes, inability to obtain materials or services,
commotion, terrorism, war, unusually severe
weather conditions or default of Company’s
subcontractors whether or not due to any such
causes; (iv) the use of Nextel Online Services,
including but not limited to the accuracy or utility of
any information acquired from the Internet through
Nextel Online Services; or Internet Services,
Content or Applications whether or not supported by
Company; or (v) any action Company takes in its
sole discretion to protect Company’s network,
systems, and the rights or property of Company, its
subscribers, or others from “hacking,” “spamming,”
“viruses” or other acts of third parties that Company
believes adversely impact its network or systems.
WITHOUT LIMITING THE FOREGOING, THE
COMPANY’S SOLE LIABILITY FOR SERVICE
DISRUPTION, WHETHER CAUSED BY THE
NEGLIGENCE OF THE COMPANY OR
OTHERWISE, IS LIMITED TO A CREDIT
ALLOWANCE NOT EXCEEDING AN AMOUNT
EQUAL TO THE PROPORTIONATE CHARGE TO
THE CUSTOMER FOR THE PERIOD OF SERVICE
DISRUPTION. EXCEPT AS OTHERWISE SET
FORTH IN THE PRECEDING SENTENCE, IN NO
EVENT IS THE COMPANY LIABLE FOR ACTUAL,
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR
OTHER INDIRECT DAMAGES CAUSED BY ITS
NEGLIGENCE OR OTHERWISE, NOR FOR
ECONOMIC LOSS, PERSONAL INJURIES OR
PROPERTY DAMAGES SUSTAINED BY THE
CUSTOMER OR ANY THIRD PARTIES. Customer
agrees to indemnify, defend, and hold Company
harmless from any Customer violations of FCC rules
and regulations or Customer violation of any
statutes, ordinances or laws of any local, state, or
federal public authority.
17. COMPLETE
AGREEMENT/SEVERABILITY/WAIVER – This
Agreement sets forth all of the agreements between
the parties concerning the Service and purchase of
the Equipment, and there are no oral or written
agreements between them other than as set forth in
this Agreement. Except for changes made by
Company in accordance with Section 1 above, no
amendment or addition to this Agreement shall be
binding upon Company unless it is in writing and
signed by both parties (and, in the case of the
Company, by an officer of the Company). Company
shall not be bound by the terms and conditions in
Customer’s purchase order or elsewhere, unless
expressly agreed to in writing by an officer of the
Company. This Agreement becomes effective when
accepted by the Company. Should any provision of
this Agreement be illegal or in contravention of the
law, such provision shall be considered null and void
but the remainder of this Agreement shall not be
affected thereby. The failure of Company at any time
to require the performance by Customer of the
provisions of this Agreement shall not affect in any
way the right to require such performances at any
later time nor shall the waiver by Company of a
breach of any provision hereof be taken or held to
be a waiver of compliance with or breach of any
other provision or a continuing waiver of such
provision.
103
Nextel® Terms and Conditions of Service
18. ASSIGNMENT/RESALE/GOVERNING LAW –
This Agreement may be freely assigned by
Company to any successor of it or any other firm or
entity capable of performing its obligations
hereunder, and upon any such assignment,
Company shall be released from all obligations to
Customer. Customer may not assign this Agreement
or resell the services which are subject to this
Agreement without prior written consent of
Company. Subject to the restrictions contained
herein, this Agreement shall bind and inure to the
benefit of the successors and permitted assigns of
the parties hereto. This Agreement shall be
governed by the laws of the State or Commonwealth
in which this Agreement is executed by the
Company.
who make 911 calls. However, E911 is not available
in all areas, and even in those areas where it is
implemented, inherent limitations in this advanced
wireless technology prevent it from being 100%
reliable. Accordingly, Company agrees to provide
Customer with E911 service where available, and
Customer acknowledges that E911 service is not
available in all areas and is not completely reliable.
(b) Customer hereby consents to Company’s
disclosure of Customer information, including but
not limited to Customer name, address, telephone
number, and location, to governmental and
quasi-governmental institutions such as emergency
service providers and law enforcement agencies,
where Company deems it necessary to respond to
an exigent circumstance.
19. NOTICE REGARDING USE OF SERVICE FOR
911 OR OTHER EMERGENCY CALLS - (a) The
Service provided hereunder does not interact with
911 and other emergency services in the same
manner as landline telephone service. Depending
on Customer’s location and the circumstances and
conditions of a particular call, the Service provided
hereunder may not be able to identify Customer’s
telephone number and/or location to emergency
services, and Customer may not always be
connected to the appropriate emergency services
provider. Company is deploying wireless Enhanced
911 (“E911”) service to help public safety authorities
locate Customers and other users of the Service
20. NO WARRANTY (SERVICE) – COMPANY
MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO CUSTOMER IN
CONNECTION WITH ITS USE OF THE SERVICE.
IN NO EVENT SHALL COMPANY BE LIABLE FOR
INCIDENTAL, CONSEQUENTIAL OR OTHER
INDIRECT DAMAGES TO THE FULL EXTENT THE
SAME MAY BE DISCLAIMED BY LAW.
104
CUSTOMER ACKNOWLEDGES THAT SERVICE
INTERRUPTIONS WILL OCCUR FROM TIME TO
TIME, AND AGREES TO HOLD COMPANY
HARMLESS FOR ALL SUCH INTERRUPTIONS.
21. NO WARRANTY (EQUIPMENT) – COMPANY
MAKES NO WARRANTIES OR
REPRESENTATIONS OF ANY KIND,
STATUTORY, EXPRESS OR IMPLIED, TO
CUSTOMER OR TO ANY OTHER PURCHASER
OF THIS EQUIPMENT. WITHOUT LIMITING THE
FOREGOING, COMPANY SPECIFICALLY MAKES
NO EXPRESS OR IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. CUSTOMER HEREBY
WAIVES, AS AGAINST COMPANY, ALL OTHER
WARRANTIES, GUARANTEES, CONDITIONS, OR
LIABILITIES, EXPRESS OR IMPLIED, ARISING BY
LAW OR OTHERWISE. IN NO EVENT SHALL
COMPANY BE LIABLE FOR CONSEQUENTIAL,
SPECIAL, OR INCIDENTAL DAMAGES,
WHETHER OR NOT OCCASIONED BY COMPANY
NEGLIGENCE AND INCLUDING, WITHOUT
LIMITATION, LIABILITY FOR ANY LOSS OR
DAMAGE RESULTING FROM THE
INTERRUPTION OR FAILURE IN THE
OPERATION OF ANY EQUIPMENT SOLD OR
OTHERWISE PROVIDED HEREUNDER. THERE
ARE NO WARRANTIES WHICH EXTEND
BEYOND THE DESCRIPTION CONTAINED
HEREIN. CUSTOMER ASSUMES THE ENTIRE
RISK AS TO THE QUALITY AND PERFORMANCE
OF THE EQUIPMENT. UNLESS OTHERWISE
AGREED BY COMPANY, IF THE EQUIPMENT
PROVES DEFECTIVE, THE COSTS OF ALL
NECESSARY SERVICING AND REPAIR WILL BE
BORNE BY CUSTOMER.
22. NEXTEL ONLINE “GOLD” SERVICES – Nextel
Online “Gold” Services are those Internet and data
Services offered in conjunction with a Service plan
using the suffix “Gold”; e.g., Packetsream Gold.
Company may charge an activation fee for each IP
address for these services. These services may be
used only with mobile clients for Internet/intranet
access and Internet e-mail via a standard HTML
browser (e.g., Netscape ® Navigator or
Communicator, Microsoft ® Internet Explorer, etc.) It
may also be used with software for proxy
applications, for dispatch applications, for POP3
email access, and for other use specifically
approved by Nextel. These Internet and data
Services may not be substituted for a private line or
frame relay connection, or be used for streaming
data feeds. Company reserves the right to deny
service, without notice, to any Customer whose
usage adversely impacts Company’s network,
systems or other subscribers’ use of Services.
105
Nextel® Terms and Conditions of Service
23. NETWORK SECURITY, INTEGRITY, AND
OPTIMIZATION - Company may take any and all
action it deems necessary or reasonable to (i)
protect its network and systems, or the rights of
Company, Company’s subscribers or others; (ii)
optimize or improve its network or systems; or (iii)
improve its products and services. Such action may
include, without limitation, employing methods,
technologies, or procedures to filter or block
messages sent through Company’s network or
systems. Accordingly, Company may, in its sole and
absolute discretion, at any time, filter “spam”,
without regard to any Customer preference solicited
by Company or exercised by Customer. Company
shall not be liable to Customer or to any third party
for blocking messages sent through Company’s
network or systems.
24. CUSTOMER INFORMATION – Company may
in its sole discretion access, use, and disclose to
third parties, any information (whether personally
identifying information, or “Customer proprietary
network information,” within the meaning of 47
U.S.C.§ 222 and its implementing regulations) it
collects, possesses or develops about Customer (i)
to provide any product or service that Customer
purchases, or accesses through or uses on the
Equipment; (ii) to conduct marketing activities in
accordance with applicable law, and Company’s
privacy policy, as described below; (iii) to provision a
number portability request, either through Company
106
or a new service provider; (iv) to comply with the
law; or (v) to respond to emergencies. Customer
acknowledges that (i) Company posts a privacy
policy on its website that explains its policies with
respect to the collection, access, use, and
disclosure of personal Customer information; (ii)
Company may revise such policy at any time; and
(iii) the most recent version of such policy shall at
any time serve as the effective privacy policy,
regardless of the date on which Customer entered
into this Agreement.
25. COMMERCIAL LOCATION BASED SERVICES
- If Customer purchases any commercial location
based service for use through Company’s network
or Equipment, Customer shall clearly,
conspicuously, and regularly notify all its users that
location information (i.e., the geographic
coordinates of the Equipment) may be accessed,
used, or disclosed to provide the location based
service and that, as a result, Customer or someone
other than the user of the Equipment may be able to
identify the geographic coordinates of the
Equipment. CUSTOMER AGREES TO INDEMNIFY
AND HOLD COMPANY HARMLESS AGAINST
ANY AND ALL CLAIMS, DEMANDS, ACTIONS, OR
CAUSES OF ACTION (INCLUDING ALL ACTIONS
BY THIRD PARTIES) ARISING OUT OF A
BREACH OF THE OBLIGATIONS ENUMERATED
IN THIS SECTION 25 OF THE AGREEMENT.
Safety and General
Information
Portable Radio Product
Operation and EME Exposure
• United States Federal Communications
Commission, Code of Federal Regulations; 47
CFR part 2 sub-part J.
• American National Standards Institute (ANSI) /
Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1992.
• Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1999 Edition.
• International Commission on Non-Ionizing
Radiation Protection (ICNIRP) 1998.
• Ministry of Health (Canada). Safety Code 6. Limits
of Human Exposure to Radiofrequency
Electromagnetic Fields in the Frequency Range
from 3 kHz to 300 GHz, 1999.
• Australian Communications Authority
Radiocommunications (Electromagnetic Radiation
- Human Exposure) Standard 2003.
• ANATEL, Brasil Regulatory Authority, Resolution
256 (April 11, 2001) “additional requirements for
SMR, cellular and PCS product certification.”
Your Motorola radio product is designed to comply
with the following national and international
standards and guidelines regarding exposure of
human beings to radio frequency electromagnetic
energy (EME):
To assure optimal radio product performance and
make sure human exposure to radio frequency
electromagnetic energy is within the guidelines
set forth in the above standards, always adhere
to the following procedures:
IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR
INTEGRATED MULTI-SERVICE PORTABLE
RADIO.
RF Operational Characteristics
Your radio product contains a radio frequency
transmitter to convey the information you wish to
send as well as occasional automatic signals used to
sustain connection to the wireless network, and a
receiver which enables you to receive communication
and connection information from the network.
107
Safety and General Information
When placing or receiving a phone call, hold your
radio product as you would a wireline telephone.
Speak directly into the microphone.
• Phone or Two-way radio mode: one inch (2.5
cm)
• Data operation using any data feature with or
without an accessory cable: one inch (2.5 cm)
Two-way radio operation
Antenna Care
When using your radio product as a
traditional two-way radio, hold the
radio product in a vertical position
with the microphone one to two
inches (2.5 to 5 cm) away from the lips.
Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the
radio product and may violate FCC regulations.
Phone Operation
Body-worn operation
To maintain compliance with FCC RF exposure
guidelines, if you wear a radio product on your body
when transmitting, always place the radio product in
a Motorola approved clip, holder, holster, case or
body harness for this product. Use of
non-Motorola-approved accessories may exceed
FCC RF exposure guidelines. If you do not use a
Motorola approved body-worn accessory and are
not using the radio product in the intended use
positions along side the head in the phone mode
or in front of the face in the two-way radio mode,
then ensure the antenna and the radio product
are kept the following minimum distances from
the body when transmitting
108
DO NOT hold the antenna when the radio product
is “IN USE”. Holding the antenna affects call quality
and may cause the radio product to operate at a
higher power level than needed.
Approved Accessories
For a list of approved Motorola accessories call
1-800-453-0920, or visit our website at
www.mot.com/iden.
Portable Radio Product Operation and EME Exposure
ALL MODELS WITH FCC ID AZ489FT5825 MEET THE
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO
RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits
for exposure to radiofrequency (RF) energy set by the
Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards
that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies.
The standards include a substantial safety margin designed
to assure the safety of all persons, regardless of age and
health.
The exposure standard for wireless mobile phones employs
a unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.1
Tests for SAR are conducted using standard operating
positions reviewed by the FCC with the phone transmitting at
its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified
power level, the actual SAR level of the phone while
operating can be well below the maximum value. This is
because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base
station antenna, the lower the power output.
Before a phone model is available for sale to the public, it
must be tested and certified to the FCC that is does not
exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the
body) as required by the FCC for each model. The highest
SAR value for this model phone when tested for use at the
ear is 1.37 W/kg and when tested on the body, as described
in this user guide, is 1.29 W/kg during packet data
transmission. (Body-worn measurements differ among phone
models, depending upon available accessories and FCC
requirements.)2
While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC and
can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC ID
AZ489FT5825.
Additional information on Specific Absorption Rates (SAR)
can be found on the Cellular Telecommunications Industry
Association (CTIA) web-site at http://www.wow-com.com.
In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kg (W/kg) averaged
over one gram of tissue. The standard incorporates a
substantial margin of safety to give additional protection for
the public and to account for any variations in
measurements.
2 The SAR information reported to the FCC includes the
FCC-accepted Motorola testing protocol, assessment
procedure, and measurement uncertainty range for this
product.
1
109
Safety and General Information
Electro Magnetic
Interference/Compatibility
Note: Nearly every electronic device is
susceptible to electromagnetic
interference (EMI) if inadequately
shielded, designed or otherwise
configured for electromagnetic
compatibility.
Medical Devices
Pacemakers
The Advanced Medical Technology Association
(AdvaMed) recommends that a minimum separation
of 6 inches (15 cm) be maintained between a
handheld wireless radio product and a pacemaker.
These recommendations are consistent with those of
the U.S. Food and Drug Administration.
Facilities
Persons with pacemakers should:
To avoid electromagnetic interference and/or
compatibility conflicts, turn off your radio product in
any facility where posted notices instruct you to do
so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.
• ALWAYS keep the radio product more than 6
inches (15 cm) from their pacemaker when the
radio product is turned ON.
• Not carry the radio product in a breast pocket.
• Use the ear opposite the pacemaker to minimize
the potential for interference.
• Turn the radio product OFF immediately if you
have any reason to suspect that interference is
taking place.
Aircraft
When instructed to do so, turn off your radio product
when on board an aircraft. Any use of a radio product
must be in accordance with applicable regulations
per airline crew instructions.
Hearing Aids
Some digital wireless radio products may interfere
with some hearing aids. In the event of such
interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
110
Operational Warnings
Other Medical Devices
If you use any other personal medical device, consult
the manufacturer of your device to determine if it is
adequately shielded from RF energy. Your physician
may be able to assist you in obtaining this
information.
Use While Driving
Check the laws and regulations on the use of radio
products in the area where you drive. Always obey
them.
When using the radio product while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
• Pull off the road and park before making or
answering a call if driving conditions so require.
Operational Warnings
For Vehicles with an Air Bag
!
Do not place a portable radio product in the area over
the air bag or in the air bag deployment area. Air
bags inflate with great force. If a portable radio is
placed in the air bag deployment area and the air bag
inflates, the radio product may be propelled with
great force and cause serious injury to occupants of
the vehicle.
Potentially Explosive Atmospheres
Turn off your radio product prior to entering any area
with a potentially explosive atmosphere, unless it is a
radio product type especially qualified for use in such
areas as “Intrinsically Safe” (for example, Factory
Mutual, CSA, or UL approved). Do not remove,
install, or charge batteries in such areas. Sparks in a
potentially explosive atmosphere can cause an
explosion or fire resulting in bodily injury or even
death.
Note: The areas with potentially explosive
atmospheres referred to above include
fueling areas such as below decks on
boats, fuel or chemical transfer or
storage facilities, areas where the air
contains chemicals or particles, such as
grain, dust or metal powders, and any
111
Safety and General Information
other area where you would normally be
advised to turn off your vehicle engine.
Areas with potentially explosive
atmospheres are often but not always
posted.
Blasting Caps and Areas
To avoid possible interference with blasting
operations, turn off your radio product when you are
near electrical blasting caps, in a blasting area, or in
areas posted: “Turn off two-way radio”. Obey all signs
and instructions.
Operational Cautions
Batteries
!
All batteries can cause property damage and/or
bodily injury, such as burns if a conductive material
such as jewelry, keys, or beaded chains touches
exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a
pocket, purse, or other container with metal objects.
To reduce the risk of injury, batteries should not be
exposed to fire, disassembled, or crushed.
112
Cleaning and Drying Considerations
Using a leather carry case may help protect the
surfaces and help prevent liquids (e.g., rain) from
entering into the interior of the radio product. This
product is not water proof, and exposing the unit to
liquids may result in permanent damage to the unit.
If your radio product interior gets wet, then do not try
to accelerate drying with the use of an oven or a dryer
as this will damage the radio product and void the
warranty. Instead, do the following:
1 Immediately power off the radio product.
2 Remove Battery and SIM card (if so equipped)
from radio product.
3 Shake excess liquid from radio product.
4 Place the radio product and battery in an area that
is at room temperature and has good air flow.
5 Let the radio product, battery, and SIM card dry for
72 hours before reconnecting the battery and/or
powering on the radio product.
If the radio product does not work after following the
steps listed above, contact your dealer for servicing
information.
Accessory Safety Information
Clean the external surfaces of the radio product with
a damp cloth, using a mild solution of dishwashing
detergent and water. Some household cleaners may
contain chemicals that could seriously damage the
radio product. Avoid the use of any petroleum-based
solvent cleaners. Also, avoid applying liquids directly
on the radio product.
Accessory Safety Information
Important: Save these accessory safety instructions.
• Before using any battery or battery charger, read
all the instructions for and cautionary markings on
(1) the battery, (2) the battery charger, which may
include a separate wall-mounted power supply or
transformer, and (3) the radio product using the
battery.
• Do not expose any battery charger to water, rain,
or snow as they are designed for indoor or
in-vehicle use only.
!
Warning: To reduce the risk of injury,
charge only the rechargeable batteries
described in “Battery” on page 4. Other
types of batteries may burst, causing
personal injury and damage.
• To reduce the risk of damage to the cord or plug,
pull by the plug rather than the cord when you
disconnect the battery charger from the power
source outlet.
• Do not operate any battery charger with a
damaged cord or plug — replace them
immediately.
• Battery chargers may become warm during
operation, but not hot. If it becomes hot to the
touch, unplug it from the power outlet immediately
and discontinue its use.
• Use of a non-recommended attachment to a
battery charger may result in a risk of fire, electric
shock, or injury to persons.
• Make sure the battery charger power cord is
located so that it will not be stepped on, tripped
over, or subjected to damage or stress.
• An extension cord should not be used with any
battery charger unless absolutely necessary. Use
of an improper extension cord could result in a risk
of fire and electric shock. If an extension cord must
be used, make sure that:
• The pins on the plug of the extension cord are
the same number, size, and shape as those on
the plug of the charger.
• The extension cord is properly wired and in
good electrical condition.
113
Safety and General Information
• The cord size is 18AWG for lengths up to 100
feet and 16AWG for lengths up to 150 feet.
• Do not operate any battery charger if it has
received a sharp blow, has been dropped, or
has been damaged in any way; take it to a
qualified service technician.
• Do not disassemble a battery charger; take it to
a qualified service technician when service or
repair is required. Incorrect reassembly may
result in a risk of electric shock or fire.
• Maximum ambient temperature around the
power supply or transformer of any battery
charger should not exceed 40°C (104°F).
• The output power from the power supply or
transformer must not exceed the rating given on
the Desktop Dual-Pocket Charger.
• The disconnection from the line voltage is made
by unplugging the power supply from the AC
receptacle.
• To reduce risk of electric shock, unplug any
battery charger from the outlet before attempting
any maintenance or cleaning.
For optimum charging performance, turn off the radio
product while charging it in any battery charger.
114
MOTOROLA LIMITED
WARRANTY
Note: FOR IDEN SUBSCRIBER PRODUCTS,
ACCESSORIES AND SOFTWARE
PURCHASED IN THE UNITED STATES
OR CANADA
What Does this Warranty Cover?
Subject to the exclusions contained below,
Motorola, Inc. warrants its Motorola iDEN Digital
Mobile and Portable Handsets ("Products"),
Motorola-branded or certified accessories sold for
use with these Products ("Accessories") and
Motorola software contained on CD-Roms or other
tangible media and sold for use with these Products
("Software") to be free from defects in materials and
workmanship under normal consumer usage for the
period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as
follows to new Products, Accessories and
Software purchased by consumers in the United
States or Canada, which are accompanied by
this written warranty:
PRODUCTS COVERED
LENGTH OF
COVERAGE
Products as defined
above.
One (1) year from the
date of purchase by the
first consumer purchaser
of the product.
Accessories as defined One (1) year from the
above.
date of purchase by the
first consumer purchaser
of the product.
Products or
Accessories that are
Repaired or Replaced.
The balance of the
original warranty or for
ninety (90) days from
the date returned to the
consumer, whichever is
longer.
Software as defined
Ninety (90) days from
above. Applies only to
the date of purchase.
physical defects in the
media that embodies the
copy of the software (e.g.
CD-ROM, or floppy disk).
115
MOTOROLA LIMITED WARRANTY
What is not covered? (Exclusions)
Normal Wear and Tear. Periodic maintenance,
repair and replacement of parts due to normal wear
and tear are excluded from coverage.
Batteries. Only batteries whose fully charged
capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited
warranty.
Abuse & Misuse. Defects or damage that result
from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d)
other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and Accessories.
Defects or damage that result from the use of
Non-Motorola branded or certified Products,
Accessories, Software or other peripheral
equipment are excluded from coverage.
116
Unauthorized Service or Modification. Defects or
damages resulting from service, testing, adjustment,
installation, maintenance, alteration, including
without limitation, software changes, or modification
in any way by someone other than Motorola, or its
authorized service centers, are excluded from
coverage.
Altered Products. Products or Accessories with (a)
serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or
non-Motorola housings, antennas, or parts, are
excluded from coverage.
Communication Services. Defects, damages, or
the failure of Products, Accessories or Software due
to any communication service or signal you may
subscribe to or use with the Products, Accessories
or Software is excluded from coverage.
Software Embodied in Physical Media. No
warranty is made that the software will meet your
requirements or will work in combination with any
hardware or software applications provided by third
parties, that the operation of the software products
will be uninterrupted or error free, or that all defects
in the software products will be corrected.
Software NOT Embodied in Physical Media.
Software that is not embodied in physical media
(e.g. software that is downloaded from the internet),
is provided "as is" and without warranty.
Who is covered? This warranty extends only to the
first consumer purchaser, and is not transferable.
What will Motorola Do? Motorola, at its option, will
at no charge repair, replace or refund the purchase
price of any Products, Accessories or Software that
does not conform to this warranty. We may use
functionally equivalent
reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or
applications added to your Product, Accessory or
Software, including but not limited to personal
contacts, games and ringer tones, will be reinstalled.
To avoid losing such data, software and applications
please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information? To obtain service or information,
please call:
Motorola iDEN Customer Services
1-800-453-0920 or 954-723-4910
TTY-877-483-2840
Or visit us online at
http://www.motorola.com/iden/support
You will receive instructions on how to ship the
Products, Accessories or Software, at your expense,
to a Motorola Authorized Repair Center. To obtain
service, you must include: (a) a copy of your receipt,
bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name
of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable)
and, most importantly; (e) your address and
telephone number.
What Other Limitations Are There? ANY IMPLIED
WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY,
OTHERWISE THE REPAIR, REPLACEMENT, OR
REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OF IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF
THE PURCHASE PRICE OF THE PRODUCT,
ACCESSORY OR SOFTWARE, OR FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS, LOSS OF
117
MOTOROLA LIMITED WARRANTY
BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY
TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the
limitation or exclusion of incidental or
consequential damages, or limitation on the
length of an implied warranty, so the above
limitations or exclusions may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights that vary
from state to state or from one jurisdiction to
another.
Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted Motorola software such as the exclusive
rights to reproduce and distribute copies of the
Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the
Products associated with such Motorola software.
No other use, including without limitation
disassembly of such Motorola software or exercise
of the exclusive rights reserved for Motorola, is
permitted.
118
Limited Warranty
Motorola Communication
Products (International)
Note: This Warranty applies in Singapore and the
Philippines.
I. What This Warranty Covers
and For How Long:
MOTOROLA warrants the MOTOROLA
manufactured iDEN Communication Products listed
below (“Product”) against defects in material and
workmanship under normal use and service for a
period of time from the date of purchase as
scheduled below:
iDEN Subscriber Digital Mobile and
Portable Units
One (1) Year
Product Accessories (manufactured
One (1) Year
by or under license from MOTOROLA)
Batteries
One (1) Year
Rechargeable Batteries will be replaced during the
applicable warranty period if:
a. the battery capacity falls below 80% of rated
capacity, or
b. the battery develops leakage.
MOTOROLA, at its option, will at no charge either
repair the Product (with new or reconditioned parts),
replace it (with a new or reconditioned Product), or
refund the purchase price of the Product during the
warranty period provided it is returned in
accordance with the terms of this warranty.
Replaced parts or boards are warranted for the
balance of the original applicable warranty period.
All replaced parts of Product shall become the
property of MOTOROLA.
This express limited warranty is extended by
MOTOROLA to the original end user purchaser only
and is not assignable or transferable to any other
party. This is the complete warranty for the Product
manufactured by MOTOROLA. MOTOROLA
assumes no obligations or liability for additions or
modifications to this warranty unless made in writing
and signed by an officer of MOTOROLA. Unless
made in a separate agreement between
MOTOROLA and the original end user purchaser,
MOTOROLA does not warrant the installation,
maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for
any ancillary equipment not furnished by
MOTOROLA which is attached to or used in
connection with the Product, or for operation of the
119
Limited Warranty Motorola Communication Products (International)
Product with any ancillary equipment, and all such
equipment if expressly excluded from this warranty.
Because each system which may use the Product is
unique, MOTOROLA disclaims liability for range,
coverage, or operation of the system as a whole, or
any portion of the system not produced by
MOTOROLA, under this warranty.
II. General Provisions:
This warranty sets forth the full extent of
MOTOROLA’S responsibilities regarding the
Product, Repair, replacement or refund of the
purchase price, at MOTOROLA’S options, is the
exclusive remedy. THIS WARRANTY IS GIVEN IN
LIEU OF ALL OTHER EXPRESS WARRANTIES.
IMPLIED WARRANTIES, INLCUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY TO
THE FULL EXTENT SUCH MAY BE DISCLAIMED
BY LAW. IN NO EVENT SHALL MOTOROLA BE
LIABLE FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, FOR ANY
LOSS OF USE, LOSS OF TIME,
INCONVENIENCE, COMMERCIAL LOSS, LOST
PROFITS OR SAVINGS OR OTHER INCIDENTAL,
120
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OR INABILITY TO
USE SUCH PRODUCT, TO THE FULL EXTENT
SUCH MAY BE DISCLAIMED BY LAW.
III. How to Get Warranty
Service:
You must provide proof of purchase (bearing the
date of purchase and Product item serial number) in
order to receive warranty service and, also, deliver
or send the Product item, transportation and
insurance prepaid, to an authorized warranty service
location. Warranty service will be provided by
MOTOROLA through one of its authorized warranty
service locations. If you first contact the company
which sold you the Product (e.g., dealer or
communication service provider), it can facilitate
your obtaining warranty service.
IV. What This Warranty Does
Not Cover:
a. Defects or damage resulting from use of the
Product in other than its normal and customary
manner.
b. Defects or damage from misuse, accident,
water, or neglect.
c. Defects or damage from improper testing,
d.
e.
f.
g.
h.
i.
operation, maintenance, installation, alteration,
modification, or adjustment.
Breakage or damage to antennas unless
caused directly by defects in material
workmanship.
A Product subjected to unauthorized Product
modifications, disassemblies or repairs
(including, without limitation, the audition to the
Product of non-MOTOROLA supplied
equipment).
Product which has had the serial number
removed or made illegible.
Rechargeable batteries if:
1.Any of the seals on the battery enclosure of
cells are broken or show evidence of
tampering.
2.The damage or defect is caused by charging
or using the battery in equipment or service
other than the Product for which it is
specified.
Freight costs to the repair depot.
A Product which, due to illegal or unauthorized
alteration of the software/firmware in the
Product, does not function in accordance with
MOTOROLA’S published specifications or the
local type acceptance labeling in effect for the
Product at the time the Product was initially
distributed from MOTOROLA.
j. Scratches or other cosmetic damage to Product
surfaces that does not effect the operation of the
Product.
k. Normal and customary wear and tear.
l. Exclusion for defects or damage arising from
use of the products in connection with
non-MOTOROLA equipment.
VI. Patent and Software
Provisions:
MOTOROLA will defend, at its own expense, any
suit brought against the end user purchaser to the
extent that it is based on a claim that the Product or
parts infringe a patent, and Motorola will pay those
costs and damages finally awarded against the end
user purchaser in any such suit which are
attributable to any such claim, but such defense and
payments are conditioned on the following:
a. That MOTOROLA will be notified promptly in
writing by such purchaser of any notice of such
claim;
b. That MOTOROLA will have sole control of the
defense of such suit and all negotiations for its
settlement or compromise; and
c. Should the Product or parts become, or in
121
Limited Warranty Motorola Communication Products (International)
MOTOROLA’S opinion be likely to become, the
subject of a claim of infringement of a patent,
that such purchaser will permit MOTOROLA, at
its option and expense, either to procure for
such purchaser the right to continue using the
Product or parts or to replace or modify the
same so that it becomes non-infringing or to
grant such purchaser a credit for the Product or
parts as depreciated and accept its return. The
depreciation will be an equal amount per year
over the lifetime of the Product or parts as
established by MOTOROLA.
MOTOROLA will have no liability with respect to any
claim of patent infringement which is based upon the
combination of the Product or parts furnished
hereunder with software, apparatus or devices not
furnished by MOTOROLA, nor will MOTOROLA
have any liability for the use of ancillary equipment
or software not furnished by MOTOROLA which is
attached to or sued in connection with the Product
or any parts thereof. In no event shall MOTOROLA
be liable for any incidental, special or consequential
damages arising from any claim of patent
infringement or alleged infringement.
Laws in the United States and other countries
preserve for MOTOROLA certain exclusive rights for
copyrighted MOTOROLA software, such as the
exclusive rights to reproduce in copies and distribute
copies of such MOTOROLA software. MOTOROLA
122
software may be used in only the Product in which
the software was originally embodied and such
software in such Product may not be replaced,
copied, distributed, modified in any way, or used to
produce any derivative thereof. No other use
including, without limitation, alteration, modification,
reproduction, distribution, or reverse engineering of
such MOTOROLA software or exercise or rights in
such MOTOROLA software is permitted. No license
is granted by implication, estoppel or otherwise
under MOTOROLA patent rights or copyrights.
Patent and Trademark
Information
©2003 Nextel Communications. NEXTEL®, the
NEXTEL logo®, NEXTEL ONLINE®, NEXTEL.
Done.TM, PUSH TO TALKTM, PTTTM, DIRECT
CONNECTTM, GROUP CONNECTTM, NATIONWIDE
DIRECT CONNECTTM and NEXTEL WORLDWIDE®
are service marks, trademarks, and/or registered
trademarks owned by Nextel Communications, Inc.
MOTOROLA, the Stylized M Logo and all other
trademarks indicated as such herein are trademarks
of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2003
Motorola, Inc. All rights reserved.
Microsoft and Microsoft Internet Explorer are
registered trademarks of Microsoft Corporation.
T9 is a trademark owned by Tegic Communications.
T9® Text Input Patent and Trademark Information
This product is covered by U.S. Pat. 5,818,437, U.S.
Pat. 5,953,541, U.S. Pat. 6,011,554 and other
patents pending.
All other product or service names are the property
of their respective owners. All trademarks, service
marks and trade names used in this Guide are
protected by state, federal and/or international
trademark laws. All rights reserved. Printed in the
U.S.A.
Software Copyright Notice
The Motorola products described in this manual may
include copyrighted Motorola and third party
software stored in semiconductor memories or other
media. Laws in the United States and other
countries preserve for Motorola and third party
software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in
the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in
any manner to the extent allowed by law.
Furthermore, the purchase of the Motorola products
shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license
under the copyrights, patents, or patent applications
of Motorola or any third party software provider,
except for the normal, non-exclusive, royalty-free
license to use that arises by operation of law in the
sale of a product.
123
Patent and Trademark Information
124
Index
Numerics
3-way calling 76
A
Accessories 16
safety 113
Alpha mode 31
B
Backlight 86
Battery
care 5
charging 4, 5
door 3
inserting 4
safety 112
Baud rate 89
C
Call alerts 25
deleting 26
queue 26
receiving 25
responding 25, 26
sending 25
sorting 26
viewing 26
Call forwarding 55
all calls 55
missed calls 56
off 56
Call Hold 76
Call Timers 80
Call Waiting 75
off 75
Calls
3-way 76
answering automatically 87
answering with any key 20, 87
Direct Connect 19, 22, 87
emergency 23
ending 20
entering number 20
from Contacts 21
from memo 41
from Recent calls 21
Group Connect 79, 87
icons 20
international 77
making 19, 79
on hold 76
phone calls 19
receiving 19, 79
redialing 22, 87
remote PTT 86
Speed Dial 22
TTY, see TTY calls
Turbo Dial 22
Circuit data 81
Clock 86
Contacts 21
capacity 40
creating entries 37
deleting 39
editing entries 38
icons 35
International numbers 40
searching 36
showing all entries 37
showing only Direct Connect
37
SIM card 35
125
Index
storing fast 38
storing from idle screen 39
storing from Memo 38, 41
storing from recent calls 29,
38
type 29, 35
viewing 36
Customer Care 17, 91
D
DC/GC Options 87
see also Direct Connect calls,
Group Connect calls, and
call alerts
Dialing codes
non-emergency numbers 83
telecommunications relay
service 83
Direct Connect
see also Calls
One Touch 22
One Touch, setting 77
Display
backlight 86
contrast 86
options 9
126
screen 9
Group Connect, see calls
E
H
Email 35, 38, 81
receiving 53
sending 53
Emergency calls 23
End key 1
Handset, see phone
Headset 86
F
Faxes
receiving 81
sending 81
Flip action 19, 20, 78
G
GPS Enabled 63
almanac data 67
best results 66
emergency calls 23, 64
map software 69
privacy options 68
security 68
viewing location 65
GPS PIN 88
GPS, see GPS Enabled
I
Icons
calls 20
Contacts 35
main menu 10
Recent calls 29
status 11
text entry 31
Idle screen 9
storing to Contacts 39
International numbers 77
calling 77
storing 40
K
Keypad 1
locking 15, 88
L
Language 87
Lists, see menus
M
Memo 41
calling from 41
creating 41
editing 41
storing to Contacts 38, 41
viewing 41
Memory
ring tones 61
Menu key 1, 10
Menus 9
context-sensitive 1, 10
main menu 10
Message notifications 51
setting options 51
Messages 51
reading 53
receiving 51
text and numeric 52
Mute 23
N
Navigation key 1
Net alerts 53
Nextel
Customer Care 17, 91
Terms and conditions 95
Non-emergency numbers 83
Numeric mode 33
O
OARSS, see over-the-air
programing 6
Over-the-air programming 6
P
Packet data 81
Password
voice mail 44
Passwords 88
Patent information 123
Pauses
dialing 77
storing 40
Phone 1, 9
active line 87
flip action 19, 20, 78
locking 88
modem 80
off 6
on 6
only 89
setting up 1, 8
Programming, over-the-air 6
PUK code 14
R
Radio frequency 107
Recent calls 21, 29
deleting 30
display time 89
icons 29
storing to Contacts 29, 38
viewing 29
Redialing 22, 87
Ring tones 35, 59
deleting 61
downloading 61
memory 61
off 59
setting 59
setting in Contacts 37, 60
vibrate 59
viewing assigned 60
127
Index
S
Symbols mode 33
Safety 107
accessory 113
battery 112
electromagnetic interference
110
medical devices 110
radio frequency 107
Security 88
Send key 1
Service, activating 6
Settings 86
resetting 89
SIM card 3, 12, 14
Contacts 35
inserting 15
removing 15
SIM PIN 12, 88
changing 13
requirement 13
unblocking 14
Speakerphone 22
Speed Dial 22, 36, 38
Status messages 93
T
128
T9 Text Input, see text entry
Talkgroups 79, 87
TDD/TTY devices 83
Telecommunications relay
service 83
Terms and conditions 95
Text display area 9, 20
Text entry 31
Alpha mode 31
database 31, 32
icons 31
mode 31
Numeric mode 33
Symbols mode 33
Word mode 31
Text messages 52
Trademark information 123
TTY calls 81
baud rate 82
making 81
mode 82
on 82
TTY devices 83
Turbo Dial 22
V
Voice Mail
changing password 44
greetings 45
group lists 48
message forwarding 49
playing messages 43
Voice mail 52
receiving 52
sending calls to 20, 52
setting up 8, 43
Voice name 36
Volume, setting 85, 88
W
Waits
dialing 77
storing 40
Warranty 119
Word mode 31