5220
Quick Reference Guide
MITEL NETWORKS™
5220
Note: You can use the Desktop Tool to program Personal Keys on your 5220 IP
Phone. For more information, refer to the 3300 ICP 5220 IP Phone user guide
located at www.mitel.com, or contact your Administrator.
SIP Users: Refer to the 5212/5220 SIP User and Administrator Guide.
IP Phone
Œ
Message
Indicator
 Display Screen
Ž Softkeys
Fixed-Function
 Keys
 Volume
Controls
‘ Key Pad
“ Speaker
’ Personal Keys
” Handset
Making a Call
Transferring a Call
” Lift the handset.
‘ Dial the number,
’ or Press a Speed Call,
 or Press Redial.
Trans/Conf
 Press Trans/Conf.
Dial
the
number.
‘
” Hang up, or Announce the transfer and
Placing a Call on Hold
Conferencing Calls
 Press Hold.
Trans/Conf
 Press Trans/Conf.
‘ Dial the number. Wait for an answer.
Trans/Conf
 Press Trans/Conf.
Retrieving a Call from Hold
’ Press the flashing line key.
Programming a Speed Call
Leaving a Message
 Press Superkey.
Ž Press No until “Personal Keys?”
ΠIf the message indicator is lit,
 Press Message, or if a voice mail
system answers, record a message.
Retrieving a Message
 Press Message.
Ž If “Call Me Back” appears, press Yes.
Ž Press Call to call the message sender,
or Press Erase to erase the message.
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hang up.
appears.
Ž Press Yes.
’ Press a personal key.
Ž Press Change.
Ž Press Yes.
‘ Dial the number,
 or Press Redial.
Ž Press Save.
 Press Superkey.