Station Sitter Manual

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Station Sitter Manual | Manualzz

Sensaphone STATIONSitter

User’s Manual

Version 1.21

PHONETICS, INC.

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Every effort has been made to ensure that the information in this document is complete, accurate and up-to-date. Phonetics, Inc. assumes no responsibility for the results of errors beyond its control.

Phonetics, Inc. also cannot guarantee that changes in equipment made by other manufacturers, and referred to in this manual, will not affect the applicability of the information in this manual.

Copyright © 2003 by Phonetics, Inc. dba

SENSAPHONE®

First Edition, version 1.21, January, 2005

Written and produced by Phonetics, Inc.

Please address comments on this publication to:

Phonetics, Inc.

901 Tryens Road

Aston, PA 19014

Sensaphone is a registered trademark of Phonetics, Inc.

Important Safety Instructions

Your Sensaphone STATIONSitter has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the unit:

• Read the installation and operating instructions in this manual carefully. Be sure to save it for future reference.

• Read and follow all warning and instruction labels on the product itself.

• To protect the Sensaphone STATIONSitter from overheating, make sure all openings on the unit are not blocked. Do not place on or near a heat source, such as a radiator or heat register.

• Do not use your Sensaphone STATIONSitter near water, or spill liquid of any kind into it.

• Be certain that your power source matches the rating listed on the AC power transformer. If you’re not sure of the type of power supply to your facility, consult your dealer or local power company.

• Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

• Do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.

• Never push objects of any kind into this product through ventilation holes as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.

• To reduce the risk of electric shock, do not disassemble this product, but return it to Sensaphone Customer Service or another approved repair facility when any service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.

• If anything happens that indicates that your Sensaphone STATIONSitter is not working properly or has been damaged, unplug it immediately and follow the procedures in the manual for having it serviced. Return the unit for servicing under the following conditions:

1. The power cord or plug is frayed or damaged.

2. Liquid has been spilled into the product or it has been exposed to water.

3. The unit has been dropped, or the enclosure is damaged.

4. The unit doesn’t function normally when you’re following the operating instructions.

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• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions:

1. Replace the battery only with the same or equivalent type recommended by the manufacturer.

2. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special disposal instructions.

3. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

4. Exercise care in handling battery in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

FCC Requirements

Part 68: The Sensaphone STATIONSitter complies with 47 CFR, Part 68 of the rules. On the back of the unit there is a label that contains, among other information, the Certification Number and the Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your local telephone company.

The REN is useful to determine the quantity of devices that you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices that you may connect to your line, you may want to contact your local telephone company to determine the maximum REN for your calling area.

The applicable certification jack USOC for this equipment is: RJ11C. The facility interface code (FIC) for this equipment is: 02LS2.

A compliant telephone cord and modular plug are provided with equipment. This equipment is designated to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See

Installation Instructions for details.

This equipment may not be used on coin service units provided by the telephone company. Connection to party lines is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

Should the STATIONSitter cause harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isn’t practical, the telephone company may temporarily discontinue service without notice and you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. The telephone company may make changes in its facilities, equipment, operations, or procedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations of the FCC that could affect the proper functioning of your equimenpt. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with the STATIONSitter, or you need information on obtaining service or repairs, please contact:

Phonetics, Inc.

901 Tryens Road

Aston, PA 19014

Toll-Free: 1-877-373-2700

FAX: 610-558-0222

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If the equipment is causing harm to the telephone network, the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

Part 15: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

General Requirements for all Automatic Dialers

When programming emergency numbers and (or) making test calls to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the call.

2. Perform such activities in the off-peak hours, such as early morning or late evenings.

Canadian Department of Communications Statement

Notice: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The

Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the

Ringer Equivalent Numbers of all the devices does not exceed 5.0. For Sensaphone

STATIONSitter, the AC Ringer Equivalent Number is 0.6B.

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Sensaphone STATIONSitter Manual viii

3 YEAR LIMITED WARRANTY

PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE

PRODUCT.

THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD

TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE

LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY

(30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE

TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.

IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR

INSTALLATION AND/OR USE OF THE PRODUCT CONSTITUTES FULL

ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS LIMITED

WARRANTY (HEREINAFTER REFERRED TO AS "LIMITED WARRANTY

OR WARRANTY"). IF YOU DO NOT AGREE TO THE TERMS AND

CONDITIONS OF THIS WARRANTY, INCLUDING ANY LIMITATIONS OF

WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY,

THEN YOU SHOULD NOT USE THE PRODUCT AND SHOULD RETURN

IT TO THE SELLER FOR A REFUND OF THE PURCHASE PRICE. THE

LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF YOUR

INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF

THE TERMS AND CONDITIONS HEREIN AND AS TO THE APPLICABILITY

OF ANY LIMITATION OF WARRANTY, INDEMNIFICATION TERMS OR

LIMITATIONS OF LIABILITY.

1. WARRANTOR: In this Warranty, Warrantor shall mean "Dealer,

Distributor, and/or Manufacturer."

2. ELEMENTS OF WARRANTY: This Product is warranted to be free from defects in materials and craftsmanship with only the limitations and exclusions set out below.

3. WARRANTY AND REMEDY: Three-Year Warranty — In the event that the Product does not conform to this warranty at any time during the time of three years from original purchase, warrantor will repair the defect and return it to you at no charge.

This warranty shall terminate and be of no further effect at the time the product is: (1) damaged by extraneous cause such as fire, water, lightning, etc. or not maintained as reasonable and necessary; or (2) modified; or (3) improperly installed; or (4) misused; or (5) repaired or serviced by someone other than Warrantors’ authorized personnel or someone expressly authorized by Warrantor’s to make such service or repairs; (6) used in a manner or purpose for which the product was not intended; or (7) sold by original purchaser.

LIMITED WARRANTY, LIMITATION OF DAMAGES AND DISCLAIMER

OF LIABILITY FOR DAMAGES: THE WARRANTOR’S OBLIGATION

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Sensaphone STATIONSitter Manual

UNDER THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT

OF THE PRODUCT, AT THE WARRANTOR’S OPTION AS TO REPAIR

OR REPLACEMENT. IN NO EVENT SHALL WARRANTORS BE

LIABLE OR RESPONSIBLE FOR PAYMENT OF ANY INCIDENTAL,

CONSEQUENTIAL, SPECIAL AND/OR PUNITIVE DAMAGES OF

ANY KIND, INCLUDING BUT NOT LIMITED TO ANY LABOR COSTS,

PRODUCT COSTS, LOST REVENUE, BUSINESS INTERRUTPION

LOSSES, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA

OR INFORMATION, OR FINANCIAL LOSS, FOR CLAIMS OF ANY

NATURE, INCLUDING BUT NOT LIMITED TO CLAIMS IN CONTRACT,

BREACH OF WARRANTY OR TORT, AND WHETHER OR NOT

CAUSED BY WARRANTORS’ NEGLIGENCE. IN THE EVENT THAT

IT IS DETERMINED IN ANY ADJUDICATION THAT THE LIMITED

WARRANTIES OF REPAIR OR REPLACEMENT ARE INAPPLICABLE,

THEN THE PURCHASER’S SOLE REMEDY SHALL BE PAYMENT TO

THE PURCHASER OF THE ORIGINAL COST OF THE PRODUCT, AND IN

NO EVENT SHALL WARRANTORS BE LIABLE OR RESPONSIBLE FOR

PAYMENT OF ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL AND/OR

PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED

TO ANY LOST REVENUE, BUSINESS INTERRUTPION LOSSES, LOST

PROFITS, LOSS OF BUSINESS, LOSS OF DATA OR INFORMATION, OR

FINANCIAL LOSS, FOR CLAIMS OF ANY NATURE, INCLUDING BUT

NOT LIMITED TO CLAIMS IN CONTRACT, BREACH OF WARRANTY

OR TORT, AND WHETHER OR NOT CAUSED BY WARRANTORS’

NEGLIGENCE.

WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY,

IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND

TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF

MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS,

ERRORS OR DEFECTS IN WARRANTORS’ PRODUCTS OR SERVICES,

SUCH LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY

THE CUSTOMER FOR WARRANTORS’ PRODUCT AND SERVICES

OR $250.00, WHICHEVER IS GREATER. YOU HEREBY RELEASE

WARRANTORS FROM ANY AND ALL OBLIGATIONS, LIABILITIES AND

CLAIMS IN EXCESS OF THIS LIMITATION.

INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL

INDEMNIFY, DEFEND AND HOLD HARMLESS WARRANTORS,

THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS,

SUPPLIERS OR AFFILIATED COMPANIES, AGAINST ANY AND ALL

CLAIMS, DEMANDS OR ACTIONS BASED UPON ANY LOSSES,

LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO

DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR

CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL

COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION,

USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND

SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM

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TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT

CAUSED BY WARRANTORS’ NEGLIGENCE.

YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT

TO SUE WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS,

EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED COMPANIES,

FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY

CLAIM, DEMAND OR ACTION BASED UPON ANY LOSSES, LIABILITIES,

DAMAGES OR COSTS, INCLUDING BUT NOT LIMITED TO DAMAGES

THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR

CONSEQUENTIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL

COSTS, THAT MAY RESULT FROM THE INSTALLATION, OPERATION,

USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND

SERVICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM

TO REPORT A GIVEN EVENT OR CONDITION, WHETHER OR NOT

CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECESSARY

TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY.

EXCLUSIVE WARRANTY: THE LIMITED WARRANTY OR WARRANTIES

DESCRIBED HEREIN CONSTITUTE THE SOLE WARRANTY OR

WARRANTIES TO THE PURCHASER. ALL IMPLIED WARRANTIES

ARE EXPRESSLY DISCLAIMED, INCLUDING: THE WARRANTY

OF MERCHANTIBILITY AND THE WARRANTY OF FITNESS

FOR A PARTICULAR USE AND THE WARRANTY OF FITNESS

FOR A PARTICULAR PURPOSE AND THE WARRANTY OF NON-

INFRINGEMENT AND/OR ANY WARRANTY ARISING FROM A COURSE

OF DEALING, USAGE, OR TRADE PRACTICE.

It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there will not be damage to your person or property or business if you use this Product. You should maintain insurance coverage sufficient to provide compensation for any loss, damage, or expense that may arise in connection with the use of products or services, even if caused by Warrantors’ negligence. The warrantors assume no liability for installation of the Product and/or interruptions of the service due to strikes, riots, floods, fire, and/or any cause beyond Seller’s control, further subject to the limitations expressed in any License Agreement or other

Agreement provided by Warrantors to purchaser.

The agreement between the Warrantors and the Purchaser, including but not limited to the terms and conditions herein shall not be governed by the Convention for the International Sale of Goods. Where applicable, the

Uniform Commercial Code as adopted by the State of Delaware shall apply.

4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: In the event that the Product does not conform to this warranty, the Product should be shipped or delivered freight prepaid to a Warrantor with evidence of original purchase.

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Sensaphone STATIONSitter Manual

5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon, the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages for some types of goods or products sold to consumers and/or the use of indemnification terms. Thus, the exclusions, indemnification terms and limitations set out above may not apply, or may be limited in their application, to you. If the implied warranties can not be excluded, and the applicable law permits limiting the duration of implied warranties, then the implied warranties herein are to be limited to the same duration as the applicable written warranty or warranties herein. The warranty or warranties herein may give you specific legal rights that will depend upon the applicable law. You may also have other legal rights depending upon the law in your jurisdiction.

6. CHOICE OF FORUM AND CHOICE OF LAW: In the event that a dispute arises out of or in connection with this Limited Warranty, then any claims or suits of any kind concerning such disputes shall only and exclusively be brought in either the Court of Common Pleas of Delaware

County, Pennsylvania or the United States District Court for the Eastern

District of Pennsylvania.

Regardless of the place of contracting or performance, this Limited

Warranty and all questions relating to its validity, interpretation, performance and enforcement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to the principles of conflicts of law.

Effective date 05/01/2004

PHONETICS, INC. d.b.a. SENSAPHONE

901 Tryens Road

Aston, PA 19014

Phone: 610.558.2700 Fax: 610.558.0222

www.sensaphone.com

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Table of Contents

Table of Contents

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . .iii

FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Canadian Department of Communications Statement. . . vii

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . 17

FEATURES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

TECHNICAL SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Chapter 2: Installation . . . . . . . . . . . . . . . . . . . 21

OPERATING ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . 21

Mounting the STATIONSitter . . . . . . . . . . . . . . . . . . 21

Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

TURNING THE STATIONSITTER ON. . . . . . . . . . . . . . . . . 23

Backup Battery (optional) . . . . . . . . . . . . . . . . . . . . 23

Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

WIRING SENSORS & TRANSDUCERS TO ZONE INPUTS . . 24

Wiring Recommendations . . . . . . . . . . . . . . . . . . . 26

LED INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 3: Getting Started . . . . . . . . . . . . . . . . 29

HOW THE KEYPAD COMMANDS WORK . . . . . . . . . . . . 29

ABORTING A COMMAND. . . . . . . . . . . . . . . . . . . . . . . 29

ERROR MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

ACKNOWLEDGING A FALSE ALARM . . . . . . . . . . . . . . . 30

RECOMMENDED PROGRAMMING STEPS. . . . . . . . . . . . 30

Chapter 4: Zone Programming . . . . . . . . . . . . . 31

CONFIGURE ZONE TYPE. . . . . . . . . . . . . . . . . . . . . . . . 31

MANUAL ZONE CONFIGURATION . . . . . . . . . . . . . . . . 32

ENABLE/DISABLE ZONE ALARMS . . . . . . . . . . . . . . . . . 33

ENABLE/DISABLE SOUND LEVEL ALARM . . . . . . . . . . . . 34

ENABLE/DISABLE POWER . . . . . . . . . . . . . . . . . . . . . . . 34

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Sensaphone STATIONSitter Manual

CONFIGURE TEMPERATURE SCALE . . . . . . . . . . . . . . . . 35

CONFIGURE TABLE RANGE FOR 4-20mA SENSORS. . . . 35

ALARM RECOGNITION TIME . . . . . . . . . . . . . . . . . . . . . 38

ALARM LIMITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

ZONE CALIBRATION. . . . . . . . . . . . . . . . . . . . . . . . . . . 44

SOUND LEVEL CALIBRATION . . . . . . . . . . . . . . . . . . . . . 46

DESIGNATING A ZONE AS UNUSED . . . . . . . . . . . . . . . 48

EXIT DELAY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Chapter 5: Communication Programming . . . . . 51

DATE and TIME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

VOICE MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

ID NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

ALARM DIAL-OUT TELEPHONE NUMBERS . . . . . . . . . . . 58

Voice Dialout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Numeric Pager Dialout . . . . . . . . . . . . . . . . . . . . . 60

Alphanumeric Pager Dialout. . . . . . . . . . . . . . . . . . 63

SPECIAL DIALING OPTIONS . . . . . . . . . . . . . . . . . . . . . 67

Blind Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

DIAL-OUT TEST MODE. . . . . . . . . . . . . . . . . . . . . . . . . . 69

ALARM ACKNOWLEDGMENT CODES . . . . . . . . . . . . . . 70

ALARM HISTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Deleting the Alarm History . . . . . . . . . . . . . . . . . . . 72

TONE OR PULSE DIALING . . . . . . . . . . . . . . . . . . . . . . . 73

RINGS UNTIL ANSWER. . . . . . . . . . . . . . . . . . . . . . . . . 74

CALL DELAY TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

INTERCALL TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

CALL PROGRESS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

VOICE REPETITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

MAX CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

TELEPHONE ANSWERING DEVICE (TAD) COMPATIBILITY 83

LISTEN-IN TIME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

LOCKING THE KEYPAD . . . . . . . . . . . . . . . . . . . . . . . . . 85

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SPEAKER MUTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

CALLBACK ACKNOWLEDGMENT. . . . . . . . . . . . . . . . . . 88

Table of Contents

Chapter 6: Pump Control . . . . . . . . . . . . . . . . . 89

Output Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Level Sensor or Float Switch Selection . . . . . . . . . . . . . . 90

Analog Level Sensor Wiring . . . . . . . . . . . . . . . . . . . . . 91

Float Switch Wiring for Draining the Well . . . . . . . . . . . 91

Float Switch Wiring for Filling the Well . . . . . . . . . . . . . 92

Installation Recommendations . . . . . . . . . . . . . . . . . . . . 93

Pump Control Programming . . . . . . . . . . . . . . . . . . . . . 93

Analog Level Sensor Programming . . . . . . . . . . . . . . . . 93

Programming the Pump Control Mode . . . . . . . . . . . 95

Float Switch Programming . . . . . . . . . . . . . . . . . . . . . . 97

Manually Controlling the Pump Outputs . . . . . . . . . . . . 99

Application Example. . . . . . . . . . . . . . . . . . . . . . . . . . 100

Chapter 7: Controlling the Auxiliary Output . . 101

AUTOMATIC MODES. . . . . . . . . . . . . . . . . . . . . . . . . . 101

MANUAL MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Manually Switching the Auxiliary Output . . . . . . . . 102

Chapter 8: Internet Web Status . . . . . . . . . . . . 105

Chapter 9: Operation . . . . . . . . . . . . . . . . . . . 107

ALARM DIALOUT AND ACKNOWLEDGMENT. . . . . . . . 107

Alarm Recognition. . . . . . . . . . . . . . . . . . . . . . . . 107

Alarm Notification. . . . . . . . . . . . . . . . . . . . . . . . 107

Dialout Note: Call Progress . . . . . . . . . . . . . . . . . 107

Alarm Dialout—Voice . . . . . . . . . . . . . . . . . . . . . 107

Alarm Dialout - Pager . . . . . . . . . . . . . . . . . . . . . 108

Alarm Dialout - Alphanumeric Pager . . . . . . . . . . . 108

ALARM ACKNOWLEDGMENT . . . . . . . . . . . . . . . . . . . 109

Voice Dialout . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Numeric Pager Dialout . . . . . . . . . . . . . . . . . . . . 110

Alphanumeric Pager Dialout. . . . . . . . . . . . . . . . . 111

Automatic (Max Calls) . . . . . . . . . . . . . . . . . . . . . 112

CALL-IN STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

REMOTE COMMANDS VIA TOUCH-TONE PHONE . . . . 114

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Sensaphone STATIONSitter Manual

APPENDIX A: Checking Your STATIONSitter for

Proper Operation . . . . . . . . . . . 119

APPENDIX B: Troubleshooting STATIONSitter . . 121

APPENDIX C: 2.8K & 10K Thermistor Tables . . 131

APPENDIX D: Technical Specifications . . . . . . . 133

APPENDIX E: Quick Reference Guide. . . . . . . . 135

APPENDIX F: Accessories . . . . . . . . . . . . . . . . 139

Test Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

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Chapter 1: Introduction

CHAPTER 1: INTRODUCTION

Congratulations on your purchase of the Sensaphone

STATIONSitter. The STATIONSitter is a powerful integrated pump controller and alarm dialer. The STATIONSitter can perform duplex pump control using either a level transducer or float switches for fill or drain applications. It can monitor equipment and environmental conditions using eight universal Zones, built-in power failure detection, and sound level monitoring. The Sensaphone

STATIONSitter also features several communication options: userrecordable voice, numeric pager, and alphanumeric pager (wireless phone text message). The STATIONSitter can also produce a web page of pump and zone status and alarm history, using our optional service. The STATIONSitter is the ultimate choice for pump station control or similar monitoring applications.

The Sensaphone STATIONSitter is a fully programmable environmental monitoring system for unattended or remote applications. The unit will monitor and alarm on eight zones: N.O./

N.C.(Normally Open or Normally Closed) contact, 2.8K and 10K thermistor (temperature sensor), and 4-20mA transducer. The unit will also monitor AC power, sound level, and battery condition. On the front of the unit are LED indicators to show the operating status.

Each zone (including power, sound and battery) has a status LED indicating the alarm status of the Zone. There is also an LED to indicate if the Output is On, an LED for Phone In-Use status and an

LED for System-On status.

The unit is programmed using the built-in keypad and voice response menus. All programming is stored in nonvolatile memory so that all programming is retained even without power. The unit is capable of performing alarm event logging of the eight universal

Zones, power, and sound. The event logging (history) is also stored in nonvolatile memory. A battery-backed real-time clock is also included to time-stamp logged events. The alarm event history can be heard through the built-in speaker or remotely over the telephone. A complete status report of all monitored conditions can also be heard simply by calling the STATIONSitter. An optional web page can be periodically updated to allow viewing STATIONSitter status from any internet-connected computer.

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Sensaphone STATIONSitter Manual

The unit comes in an aluminum enclosure with tabs for wall or panel mounting. Terminal connections for Zones, outputs and power are easily accessible from the front of the unit. The STATIONSitter is powered by a plug-in adapter and has connections for an optional

12V rechargeable backup battery. Circuitry in the unit will maintain precise charging of the battery system.

FEATURES

The Sensaphone STATIONSitter Includes the following features:

Eight Zones configurable as temperature, 4-20mA or dry contact

Calibration for each each Zone

Each Zone can be individually enabled or disabled

Power monitor

High sound-level monitor (w/optional external mic)

1 auxiliary relay output (manual or automatic control)

2 pump control relay outputs

17 status LEDs

Dial out to eight telephone numbers

User-recordable voice messages

Alarm dialout via voice, numeric pager and alphanumeric pager (wireless phone text message)

Microphone for on-site listen-in (w/optional external mic

Line Seizure to ensure reliable alarm delivery

Time-stamped Alarm History

Optional web page

Superior surge/lightning protection on all Zones, telephone line and power supply

12-hour rechargeable battery backup (optional)

Duplex pump controller using either a level transducer or float switches for fill or drain applications.

Isolated 24VDC power supply for powering level transducer.

Optically isolated inputs for pump control.

18

LAYOUT

Chapter 1: Introduction

1. Keypad

2. Earth Grounds

3. 12VAC terminal

4. Auxiliary Output terminals

5. Battery terminal

7. Phone terminals

8. Speaker

9. External Microphone terminal

10. Power switch

11. Sensor/Float Control jumpers

12. Pump Control Terminal Block

14. System LEDs

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Sensaphone STATIONSitter Manual

TECHNICAL SUPPORT

Reading this instruction manual will help you install and program

STATIONSitter easily. Programming and voice recording are performed locally using the built-in keypad. Some programming can also be accessed via touch-tone phone.

If there are any questions or problems that arise upon installation or operation, please contact Technical Support at:

PHONETICS, INC.

901 Tryens Road

Aston, PA 19014

Toll-Free Phone: 1-877-373-2700

FAX: 610-558-0222 [email protected]

20

Chapter 2: Installation

CHAPTER 2: INSTALLATION

OPERATING ENVIRONMENT

The Sensaphone STATIONSitter should be mounted and operated in a clean, dry environment. The unit is microprocessor-controlled and as a result it should not be installed near devices that generate strong electromagnetic fields. Such interference is typically generated by power switching equipment such as relays or contactors. A poor operating environment may result in unwanted system resets and/or system lockup. The temperature range the unit can operate in is 32°F to 122°F (0°C to 50°C). If the unit needs to operate below freezing, a heater should be installed nearby.

Mounting the STATIONSitter

The STATIONSitter comes with hardware for wall or panel mounting.Mount the unit in a position that allows easy access to the terminal blocks and keypad. Also, there must be a power outlet and telephone jack close to the unit.

Figure 1: Mounting Dimensions

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Sensaphone STATIONSitter Manual

Grounding

Connect a heavy gauge (#10AWG) copper wire to the earth ground lug on the left end of the panel and connect the other end to a ground rod or metal cold water pipe (See Figure 3). It is extremely important that the earth ground connection be as short as possible.

The ground rod should have sufficient depth to provide a low impedance connection to earth. This connection is required for the surge/lightning protection circuits to function properly.

NOTE: Proper earth grounding of the

STATIONSitter is required for warranty coverage.

Ground rods can typically be found at local electrical supply houses and/or hardware stores. Be sure to contact your state “Call before

you dig” hotline at least two days before you install your ground rod, to insure that it is safe to install the ground rod in a chosen area.

Figure 3: Grounding the STATIONSitter

22

Chapter 2: Installation

Figure 4: Typical connections from STATIONSitter

TURNING THE STATIONSITTER ON

Plug the unit’s transformer into a 120VAC 60Hz outlet. Toggle the power switch to ON to start the unit. The System-On LED should glow steadily and the unit will say “Hello.”

Note that when the unit is turned off, all programming is retained in non-volatile memory.

Backup Battery (optional)

The Sensaphone STATIONSitter includes for connecting a 12V sealed lead-acid gel-cell rechargeable battery for system back-up in the event of a power failure. The battery will provide approximately

12 hours of backup time. Actual backup time will depend upon the temperature, battery age, and dialing activity.

The STATIONSitter will automatically charge the battery whenever the power switch is turned on and the power transformer is plugged in. The unit also includes special circuitry to prevent the battery

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Sensaphone STATIONSitter Manual

from being damaged in the event of an extended power outage.

The battery should provide about 5 years of service before needing replacement. See Appendix B for battery replacement instructions.

The STATIONSitter also includes a 3V lithium battery to retain the date and time when main power is off. The lithium battery should provide 8-10 years of service life.

NOTE: Have batteries serviced by qualified service personnel only.

Telephone Line

Connect the STATIONSitter’s Phone jack to a standard 2-wire analog phone line. The unit dials using pulse or tone, with loop start only. The STATIONSitter will recognize ringer frequencies from

16 to 60 Hz and will operate with all standard analog telephone systems that accept pulse or tone dialing.

Certain private telephone systems and public switching equipment may not accept the unit’s dialing or may generate an unacceptable ring signal. In those cases, a dedicated line may be required for the unit. Consult the supplier of your telephone system if you encounter problems.

CAUTION: Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.

WIRING SENSORS AND TRANSDUCERS TO ZONE INPUTS

The STATIONSitter Zones are compatible with NO/NC dry contacts, 2.8K and 10K thermistors, and 4-20mA transducers. To prevent an alarm from occurring while wiring the sensors, it is recommended that the zone be disabled [SENSOR ON/OFF] +

[Zone #1-8]. After wiring all of your sensors you will need to configure the zones using the [SET] + [CONFIGURE] command.

See Chapter 3 for more information on Disabling sensors and

Configuring Zones.

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Chapter 2: Installation

Recommended sequence for adding a new sensor:

1. Disable the zone.

2. Wire up the sensor.

3. Configure the zone.

4. Enable the zone.

Note: If a false alarm occurs while wiring a sensor, you can quickly acknowledge it by pressing the [ALARM/CANCEL] key and entering [11234]

+ [ENTER]. This is the default acknowledgment code for user #1. See Chapter 4 for more information on User Acknowledgment Codes.

Temperature: The unit will accept 10K thermistors. These should be wired to a Zone terminal and the adjacent ground terminal. For compatible thermistors check the accessory list or thermistor data in the appendices. 10K Thermistor temperature range: -20ºF to 150ºF

(-29ºC to 65ºC).

Dry Contacts: Only contacts which have no voltage or current applied may be used. Connect the contact to a Zone terminal and an adjacent ground terminal. Do NOT try to monitor a contact that switches 120VAC. This will permanently damage the unit.

4–20mA: A 4–20mA transducer typically requires you to have an external DC power supply for the transducer to operate. On the

Pump Control terminal strip is an isolated 24V DC supply which can be used for this purpose; however, it can only provide enough current for up to 2 transducers. An external supply has to be used in order to power additional transducers. When wiring the transducer, connect the positive wire of your transducer to the positive terminal of your DC power supply. Connect the negative terminal of the transducer to a Zone ( +) input terminal on the StationSitter. Connect the negative terminal from your power supply to the adjacent Zone ground terminal on the StationSitter.

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Sensaphone STATIONSitter Manual

26

Figure 5: Different Sensor Types connected to the Terminal Block

Wiring Recommendations

The STATIONSitter will work fine in indoor environments using unshielded cable. When wiring will be subject to long lengths

(>250') or if run outdoors, it is highly recommended that shielded cable be used and that the shield be connected to an earth ground.

Also, be sure to use the appropriate gauge wire based on the distance and sensor type. See chart below:

Wire Gauge

#24

#22

Thermistor

250'

500'

NO/NC Contact & 4-20mA

1000'

2000'

#20 1000' 4000'

When preparing wire for connection to the terminal blocks, strip

1/4" of insulation from the conductor (see figure below).

Figure 6: Wire stripped for connection

Chapter 2: Installation

LED INDICATORS

The LEDs provide on-site alarm and status information. Listed below are descriptions of how the LEDs work.

Zones 1–8, Sound and Power:

LED Off: Zone OK

LED Blinking Fast: Alarm condition exists but recognition time has not been met

LED Blinking Slowly: Unacknowledged alarm exists

LED On: Acknowledged alarm exists

Pump Control:

LED On: Pump Control is on

Pump 1 On:

LED On: Pump 1 is on

Pump 2 On:

LED On: Pump 2 is on

Battery OK:

LED On: Battery OK

LED Blinking: Battery condition low

Output On:

LED On: Auxiliary output relay on

LED Off : Auxiliary output relay off

Phone-In-Use:

LED On: Unit is communicating on the phone line

LED Off: Unit is not using the phone line

System-On:

LED On: System power on

LED Off : System power off

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Sensaphone STATIONSitter Manual

28

Chapter 3: Getting Started

CHAPTER 3: GETTING STARTED

This section presents a brief guide and some helpful hints for first-time users of the STATIONSitter. Follow the instructions for installation before attempting to program the unit.

HOW THE KEYPAD COMMANDS WORK

The STATIONSitter uses simple keypad commands to program and listen to all pertinent parameters. All of the keypad commands begin with either the SET, WHAT IS, or SENSOR ON/OFF keys.

The SET key is used to program parameters. When performing a programming sequence, the command will typically require the

SET key followed by the parameter to be programmed, followed by a value, and then the ENTER key at the end. For example, to program the Call Delay you would press [SET] + [CALL DELAY]

+ [value] + [ENTER]. To check your programming , you would press the WHAT IS key followed by the parameter (in this case,

[WHAT IS] + [CALL DELAY].

The SENSOR ON/OFF key is generally used to enable and disable functions or to toggle a function on and off. For example, to disable a Zone you would press [SENSOR ON/OFF] + [Zone #] or to turn the speaker Mute on you would press [SENSOR ON/OFF] +

[MESSAGE/MUTE].

ABORTING A COMMAND

If you are in the middle of a command and you make a mistake, you can abort the command by either pressing the ALARM CANCEL key or by simply waiting for the command to time out (typically 30 seconds). When you abort a command, the unit will say “Error 1” to indicate that the command has not been executed successfully.

ERROR MESSAGES

When programming parameters in the STATIONSitter you may get an error message if you inadvertently enter an incorrect value. If the unit says “Error 1,” it means that you entered a value that is out

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Sensaphone STATIONSitter Manual

of range or have aborted the command. If the unit says “Error 2,” it means that the keypad is locked and must be unlocked to perform the function.

ACKNOWLEDGING A FALSE ALARM

While programming the unit you may inadvertently set off an alarm.

Once an alarm occurs, the unit will start its alarm processing routine, which will prevent you from performing any other keypad function until the alarm is acknowledged. To acknowledge an alarm and stop the unit from making any phone calls, press [ALARM

CANCEL] + [11234] + [ENTER]. This will acknowledge the alarm, using the default Acknowledgement Code for user #1. If you have changed the default acknowledgment code, then enter the new code as required.

RECOMMENDED PROGRAMMING STEPS

Listed below are the basic programming steps to get you up and running. The chapters that follow provide detailed programming instructions as well as additional options to customize the operation of your STATIONSitter.

1. Set the Date & Time

2. Configure Zones

3. Set Alarm Limits

4. Record Zone voice messages

5. Record ID voice message

6. Set ID number

7. Set dialout telephone numbers

8. Set pump control parameters

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Chapter 4: Zone Programming

CHAPTER 4: ZONE PROGRAMMING

This chapter explains the keyboard commands for the monitoring functions of the STATIONSitter. This includes:

Configure Zone Type

Enable/disable Zones

Temperature Scale

Table Range for 4-20mA sensors

Alarm Recognition Time

Alarm Limits

Zone Calibration

AC Power Monitoring Enable/disable

AC Power Recognition Time

Sound Level Monitoring Enable/disable

Sound Level Recognition Time

Sound Level Calibration

CONFIGURE ZONE TYPE

The STATIONSitter is compatible with normally open, normally closed, 2.8K or 10K thermistor (temperature), and 4–20mA type sensors. All of the Zones are configured simultaneously by keying in a simple key sequence after connecting all of your sensors. Make sure all sensors are in their normal state. All 4–20mA transducers should be powered on.

NOTE: Temperature sensors will default configure to 10K. If you are connecting any 2.8K sensors to the FarmSitter, these must be configured manually.

(See the Manual Configuration section)

To configure the Zone Types:

1. Press the SET key.

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Sensaphone STATIONSitter Manual

2. Press the CONFIGURE key.

The STATIONSitter will announce each Zone number and its detected Zone type.

The Zones are now considered normal. If a normally closed Zone becomes open, an alarm will occur. If a normally open Zone becomes closed, an alarm will occur.

MANUAL ZONE CONFIGURATION

If you would like to program the Zone type (NO, NC, temperature,

4–20mA) without going through the automatic process that scans all Zones, this command will allow you to configure a single Zone.

This command is useful if you have alarms on other channels and cannot use the automatic configuration process, or if you wish to configure the Zone type without actually connecting the sensor.

NOTE: You MUST use manual configuration for any zone connecting to a 2.8K temperature sensor.

To configure the Zone Type:

1. Press the SENSOR ON/OFF key.

2. Press the TABLE RANGE key.

32

The STATIONSitter will say “Enter Number.”

3. Press the corresponding Zone key (1–8).

Chapter 4: Zone Programming

The STATIONSitter will say “Enter Mode.”

4. Press the key which corresponds to the type of Zone according to the table below:

1: NC Dry Contact

2: NO Dry Contact

3: 10K Thermistor (temperature sensor)

4: 4–20mA

5: Not applicable

6: 2.8K Thermistor (temperature sensor)

5. Press ENTER.

ENABLE/DISABLE ZONE ALARMS

This function allows you to enable or disable a Zone (1-8) for dialout during an alarm. An enabled Zone will respond to an alarm and allow dialout. A disabled Zone will not initiate a dialout, but it will still be included in the status report, preceded by the word

“off.” This command is useful while you are wiring your Zones or at any other time you would like the alarms to be ignored. The default setting for all Zones is enabled (on).

To enable/disable Zones:

1. Press the SENSOR ON/OFF key.

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Sensaphone STATIONSitter Manual

2. Press the corresponding number key (1-8) of the Zone you want to enable/disable. STATIONSitter will say “Off ” to indicate disabled or “On” to indicate enabled.

3. Repeat key sequence to change.

ENABLE/DISABLE SOUND LEVEL ALARM

This function allows you to enable or disable the sound alarm for dialout. When enabled, a high sound level at the remote microphone (optional)—that meets the programmed recognition

time and level—will trip a sound alarm and the unit will dial out.

Disabling sound will prevent a sound alarm dialout status report.

The default setting is enabled (on).

To enable/disable sound:

1. Press the SENSOR ON/OFF key.

2. Press the Sound Alarm key (9). STATIONSitter will say “Off ” to indicate disabled or “On” to indicate enabled.

3. Repeat the steps to change.

ENABLE/DISABLE POWER

This function allows you to enable or disable AC power failure monitoring (0). Enabled AC power monitoring will respond to an alarm and allow dialout. Disabled AC power monitoring will not initiate a dialout status report. The default setting is enabled (on).

34

Chapter 4: Zone Programming

To enable/disable power:

1. Press the SENSOR ON/OFF key.

2. Press the power key (0) to enable/disable. STATIONSitter will say “Off ” to indicate disabled or “On” to indicate enabled.

3. Repeat the steps to change.

CONFIGURE TEMPERATURE SCALE

The STATIONSitter can read temperature in degrees Fahrenheit or

Celsius. The default is degrees Fahrenheit.

To change the Temperature Scale:

1. Press the SENSOR ON/OFF key.

2. Press the F/C key.

STATIONSitter will say “degrees F” or “degrees C” to indicate the current setting. Repeat the key sequence to change.

CONFIGURE TABLE RANGE FOR 4-20mA SENSORS

The STATIONSitter allows you to create a unique linear table for each 4-20mA sensor Zone. The Table Low (4mA) and Table High

(20mA) values are used to define the upper and lower range of your

4-20mA sensor. For example, suppose you are using a 4-20mA transducer to measure the depth of water in a 15 foot well. Simply

35

Sensaphone STATIONSitter Manual

enter a Table Low value of 0 and a Table High value of 15 and the

STATIONSitter will scale the Zone to read between 0 and 15. The low and high table range can be set from -10,000 to + 10,000. To make a value negative, precede the value with the [RINGS/TAD/*] key.

To configure the Table Low and High Range:

1. Press the SET key.

2. Press the TABLE RANGE key.

3. Press the corresponding Zone number (1-8). STATIONSitter will say “Enter Low Number.”

4. Using the number keys, enter the Table Low value, then press

ENTER.

36

STATIONSitter will say “Enter High Number.”

Chapter 4: Zone Programming

5. Using the number keys, enter the Table High value and press

ENTER.

STATIONSitter will say “OK.”

To play back the Table Low and Table High Range:

1. Press the WHAT IS key.

2. Press the TABLE RANGE key.

3) Press the corresponding Zone number (1-8).

The STATIONSitter will say “Low” then speak the value, then

STATIONSitter will say “High” and speak the value.

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Sensaphone STATIONSitter Manual

ALARM RECOGNITION TIME

The Alarm Recognition Time is the length of time an alert condition must be present before a valid alarm exists and dial-out is activated.

If a condition exists and then clears within the recognition time, it is not considered an alarm. This is useful to prevent nuisance dialouts for momentary alarm conditions or on self-correcting equipment.

Each Zone can be programmed with a different recognition time, including power alarms and Sound Level Alarms. The default recognition time is 3 seconds for Zones, 5 minutes for Power, and 8 seconds for Sound level. You may program the recognition time for

Zone and Power alarms from 0 seconds up to 272 minutes. Sound level alarms may be programmed from 5 to 60 seconds.

Note: When the main power fails, the

STATIONSitter will announce out loud “Power is

OFF” every 15 seconds. It will do this regardless of the programmed recognition time. As a result, when the programmed recognition time is finally met, the unit will dial immediately and not wait the programmed Call Delay time. The Power Alarm is the

only one treated in this fashion.

To program the Alarm Recognition Time:

1. Press the SET key.

2. Press the REC TIME key.

3. Press the corresponding Zone key (1-8), Power(0), or Sound(9).

38

Chapter 4: Zone Programming

STATIONSitter will say “Enter minutes.”

4. Using the number keys, enter minutes. Then press ENTER.

STATIONSitter will say “Enter seconds.”

5. Using the number keys, enter seconds. Then press ENTER.

STATIONSitter will say “OK.”

To play back the Alarm Recognition Time:

1. Press the WHAT IS key.

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Sensaphone STATIONSitter Manual

2. Press the REC TIME key.

3. Press the corresponding Zone key (1-8), Power(0), or Sound (9).

STATIONSitter will recite the programmed recognition time for that

Zone.

40

Chapter 4: Zone Programming

ALARM LIMITS

The Alarm Limits determine the level at which a temperature or

4-20mA Zone has reached the alarm threshold. Each Zone has a programmable Low and High Alarm Limit. The default settings are

Low Limit=0 and High Limit=100. The range of programming is

-20 to +150 for Zones configured as temperature (degrees F), -29 to

66 for Zones configured as temperature (degrees C), and --10,000 to 10,000 for 4–20mA Zones. To make a value negative, precede the value with the [RINGS/TAD/*] key.

NOTE: Only Zones configured as temperature or

4–20mA can have Alarm Limits programmed.

To program the Low Alarm Limit:

1. Press the SET key.

2. Press the LOW LIMIT key.

3. Press the corresponding Zone key (1-8), STATIONSitter will say “Enter number.”

4. Using the number keys, enter a value. Then press ENTER.

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Sensaphone STATIONSitter Manual

To program the High Alarm Limit:

1) Press the SET key.

2) Press the HIGH LIMIT key.

3) Press the corresponding Zone key (1-8), STATIONSitter will say “Enter number.”

42

4. Using the number keys, enter a value. Then press ENTER.

To Play back the Low Alarm Limit:

1. Press the WHAT IS key.

Chapter 4: Zone Programming

2. Press the LOW LIMIT key.

3. Press the corresponding Zone key (1-8), STATIONSitter will say the programmed value.

To Play Back the High Alarm Limit:

1. Press the WHAT IS key.

2. Press the HIGH LIMIT key.

3. Press the corresponding Zone key (1-8), STATIONSitter will say the programmed value.

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Sensaphone STATIONSitter Manual

ZONE CALIBRATION

Due to tolerance variations or other factors, you may need to program an offset to calibrate the sensor Zones. The offset can range from -15 to +15 for Zones configured as temperature, and -100 to

+100 for Zones configured as 4–20mA. Setting a positive number will add that number to the Zone reading. Setting a negative number will subtract the programmed value from the Zone reading.

For instance, if a temperature sensor consistently read two degrees high, you could use the calibration feature to adjust that temperature down two degrees. To make a value negative, precede the value with the [RINGS/TAD/*] Key.

To calibrate a Zone:

1. Press the SET key.

2. Press the CALIBRATE key.

Express will say “Enter number.”

3. Press the corresponding Zone key (1–8).

44

STATIONSitter will say “Enter Number.”

4. Enter the number. Then press ENTER.

Chapter 4: Zone Programming

STATIONSitter will say “OK.”

To play back the present calibration:

1. Press the WHAT IS key.

2. Press the CALIBRATE key.

3. Press the corresponding Zone key (1–8).

STATIONSitter will recite the programmed calibration.

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Sensaphone STATIONSitter Manual

SOUND LEVEL CALIBRATION

This feature allows you to program the level of sound that will cause the STATIONSitter to respond to an alarm and dial out. It may be useful to desensitize the STATIONSitter to sound if it is installed in an area with a relatively high noise level, or where a loud noise occurs frequently but is not associated with an alarm. In some applications, it may be desireable to increase sound sensitivity to low Sound Levels. The sensitivity setting (calibration) for sound alarm monitoring ranges from 1 to 255. A value of 1 makes the microphone the MOST sensitive to changes in sound. The value

255 makes the microphone the LEAST sensitive to sound. The default value is 32.

To calibrate the Sound Level:

1. Press the SET key.

2. Press the CALIBRATE key.

3. Press the SOUND key.

The STATIONSitter responds: “Enter number.”

4. Using the number keys, enter a value for sound calibration and press ENTER

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Chapter 4: Zone Programming

STATIONSitter will say, “OK.”

To play back the Sound Level calibration:

1. Press the WHAT IS key.

2. Press the CALIBRATE key.

3. Press the SOUND key.

The STATIONSitter will recite the programmed sound sensitivity level.

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Sensaphone STATIONSitter Manual

DESIGNATING A ZONE AS UNUSED

This feature allows you to mark selected Zones as unused, which will prohibit them from going into alarm and will also leave them out of the status report.

To designate a Zone as unused:

1. Press the SENSOR ON/OFF key.

2. Press the SET key.

3. Press the corresponding number of the Zone you wish to mark as unused.

The STATIONSitter will respond by saying “Off.” Repeat the key sequence to place the Zone back in use.

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Chapter 4: Zone Programming

EXIT DELAY

The Exit Delay feature is useful when you are using your

STATIONSitter for security monitoring. This feature allows you to exit a building without tripping a security alarm. When tripping an alarm is unavoidable, yet a true alert condition has not actually occurred, the alarm response—including dial-out—can be temporarily suppressed.

The STATIONSitter is able to suppress and then reset its dialout function automatically through use of the Status Report. This is especially convenient when an alert condition is created upon exiting a monitored door, and there is no way to cancel from the local keypad.

Example: You are planning to exit through a monitored door.

Prior to exiting, you initiate a Status Report recitation at the

STATIONSitter keypad by pressing [WHAT IS], followed by [STATUS], (key sequence shown below). This allows you approximately 60 seconds to exit without activating the

STATIONSitter’s programmed response to an alarm. At the conclusion of the status report, normal alarm response is reactivated.

To use exit delay, initiate the Status Report.

1. Press WHAT IS.

2. Press STATUS.

The STATIONSitter recites the full Status Report; during this time, you are able to exit the monitored area without tripping an alarm.

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Sensaphone STATIONSitter Manual

50

Chapter 5: Communication Programming

CHAPTER 5: COMMUNICATION PROGRAMMING

This chapter explains the keyboard commands for programming the communications functions of the STATIONSitter. This includes programming, interrogating and/or resetting of:

Date and Time

Voice messages

ID Number

Dial-out phone numbers

Special dialing

Tone or pulse dialing

Rings until answer

Call delay time

Intercall time

Call Progress

Voice repetitions

Maximum number of calls

Telephone Answering Device compatibility

Listen-in time

Keypad lock

Local voice mute

DATE and TIME

The STATIONSitter has an internal clock/calendar that is used to time-stamp events and maintain alarm history. To program the date and time:

1. Press SET, followed by the DATE/TIME key.

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Sensaphone STATIONSitter Manual

2. The unit will say “Enter date.” Enter the date in month/day/year

(mm/dd/yy) format using two digits for each. For example, if the date was January 7, 2003 you would enter 010703, then press ENTER.

3. Next, the unit will say “Enter time.” Enter the time in 24-hour format (e.g. 3:00 PM = 15:00) using hours/minutes (hh/mm) format. For example, if the time was 1:30PM you would enter

1330, then press ENTER.

4. To check the date and time press WHAT IS, followed by DATE/

TIME. The unit will announce the date and time.

Note: The internal clock is powered by an onboard lithium battery which should provide 10 years of service life.

To program only the Date or only the Time, you can simply press the ENTER key when prompted and the unit will keep its current value. For example, to program a new TIME but keep the current

DATE, press [ENTER] when prompted for the Date. The unit will keep the current setting and then prompt you to enter the new Time.

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Chapter 5: Communication Programming

VOICE MESSAGES

The STATIONSitter’s digital speech recording feature allows you to record custom messages for each of the eight Zones and an ID

Message. This means that when STATIONSitter calls you during an alarm, you will hear a personalized Voice Message telling you exactly what alarm condition exists. You can record a separate message for each of the eight Zones. The message can run a maximum of 3.75 seconds. The ID Message can be a maximum of six seconds.

The ID Message is used to identify the unit. This could be a particular building name, its location (address or city), or some other identifier.

To program the ID Message:

1. Locate the condenser mic.

2. Press the SET key.

3. Press the MESSAGE key.

4.

Press ID key (number 0 key).

5. When the unit beeps, begin speaking your message into the microphone. The microphone is located next to the power switch on the front panel. The unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message.

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Sensaphone STATIONSitter Manual

To play back the ID Message:

1. Press the WHAT IS key.

2. Press the MESSAGE key.

3. Press the ID key (number 0 key).

4. The STATIONSitter will play back your recorded message.

The Zone Messages are used to identify the device or condition being monitored such as temperature, humidity, equipment alarms, security alarms, etc.

To program the Voice Message for Zone 1:

1. Locate the condenser mic.

2. Press the SET key.

3. Press the MESSAGE key.

54

4. Press number 1 key (substitute other Zone numbers to record their respective messages).

Chapter 5: Communication Programming

5. When the unit beeps begin speaking your message into the microphone. The microphone is located next to the power switch on the front panel. The unit will say “OK,” when the recording time has elapsed; then it will play back your recorded message.

To play back the message for Zone 1:

1. Press the WHAT IS key.

2. Press the MESSAGE key.

3. Press the number 1 key (substitute other Zone numbers to hear their respective messages).

The STATIONSitter will play back your recorded message.

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Sensaphone STATIONSitter Manual

ID NUMBER

The ID Number is the identification number of the STATIONSitter.

This number is typically the telephone number where the unit is installed, or it may be designated using any number that best suits your application. The purpose of the ID Number is to immediately provide the source of any alarm, especially when using multiple

STATIONSitter units in a complex monitoring system. The

ID number is announced during voice alarm messages and displayed on pagers. The ID Number can be up to 16 digits long.

When the STATIONSitter is called from a remote location, it always begins its message with the identification number: “Hello, this is

(ID Number).”

To program the ID Number:

1. Press the SET key.

2. Press the ID key (number 0 key).

3. The unit will say “Enter number.” Using the number keys, enter the unit’s phone number, then press ENTER.

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If the number was accepted, the STATIONSitter will say “OK.”

To play back the ID Number:

1. Press the WHAT IS key.

2. Press the ID key (number 0 key).

Chapter 5: Communication Programming

3. The STATIONSitter will recite the ID Number.

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ALARM DIAL-OUT TELEPHONE NUMBERS

The Sensaphone STATIONSitter will dial up to eight 48-digit phone numbers to report alarm conditions. These are the numbers that will be called during an alarm dial-out. The unit can deliver an alarm message via voice telephone call, numeric page, or alphanumeric page. Most wireless phones can also receive the alarm message as text when programmed using the alphanumeric page format.

The telephone numbers are dialed sequentially 1 through 8.

Therefore, program the first number you want called as Phone #1, the second one as Phone #2, and so on. A pause, pound or asterisk can be added to the phone number to access different phone and beeper systems (see Special Dialing Options). Once the alarm is acknowledged, all dial-out stops.

Voice Dialout

When STATIONSitter calls in Voice mode it will announce the

ID Message and the alarm message. Afterward it will ask for the acknowledgment code. If a correct code is entered, the unit will stop dialout. If the wrong code is entered it will hang up and continue dialing the next number.

To program a VOICE dial-out telephone number:

1. Press the SET key.

2. Press the PHONE NUMBER key.

3. Select which Phone number to program. Press any unassigned number key (keys 1-8) to represent the new telephone number entry. STATIONSitter will respond: “Enter number.”

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4. Enter the phone number using the number keys, and then press

ENTER.

STATIONSitter will say “OK.”

To play back a programmed dial-out telephone number:

1. Press the WHAT IS key

2. Press the PHONE NUMBER key.

3. Select an assigned Phone number (keys 1-8)

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Sensaphone STATIONSitter Manual

The STATIONSitter will recite the type of call (voice, pager, alphanumeric pager) and the number programmed. If there is no number programmed, STATIONSitter will say “No number.”

Numeric Pager Dialout

When programming the STATIONSitter to dial a Numeric pager there are two methods that can be used:

Automatic

mode and

Manual

mode.

The only difference is that in Automatic mode the STATIONSitter will automatically try to sense when the call has been answered and then send the ID Number and alarms. In some instances, the automatic answer detection and timing from the STATIONSitter is incompatible with the paging service, and the Manual mode must be used.

Note: If your phone system requires you to dial a

‘9’ followed by a pause to get an outside line, you

must use Manual mode and insert the pauses at the end of the number.

When the STATIONSitter calls your Numeric Pager it will leave the programmed ID Number along with the Zone number that is in alarm. To acknowledge the alarm you will have to call the unit back and enter an acknowledgment code, otherwise the unit will continue dialing the remaining numbers.

To program a NUMERIC PAGER using AUTOMATIC

Mode:

1. Press the SET key

2. Press the PHONE NUMBER key

3. Select which Phone number to program. Press any unassigned number key (keys 1-8) to represent the new telephone number entry. STATIONSitter will respond: “Enter number.”

Chapter 5: Communication Programming

4. Press CODE 3 (This tells STATIONSitter this is a Numeric pager call).

5. Enter the pager telephone number using the number keys. Then press ENTER.

The STATIONSitter will say “OK.”

To program a NUMERIC PAGER using the MANUAL Mode:

1. Press the SET key

2. Press the PHONE NUMBER key

3. Select which Phone number to program. Press any unassigned number key (keys 1-8) to represent the new telephone number entry. STATIONSitter will respond: “Enter number.”

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Sensaphone STATIONSitter Manual

4. Press CODE 3 (This tells STATIONSitter this is a Numeric pager call).

5. Enter the pager telephone number using the number keys.

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6. Press CODE 1 twice.

Note: Depending on your pager service, you may need to insert a longer or shorter delay (additional pauses). Two pauses is the recommended starting point. Use the Dial-out Test Mode to help determine the proper number of pauses for your pager service.

When it is programmed properly, you will hear the

STATIONSitter dial your pager service, then wait

(based on the number of pauses) until the call has been answered, and then send another series of

Touch-Tones and hang up.

7. Press the ENTER key.

Chapter 5: Communication Programming

To play back a NUMERIC PAGER number:

1. Press WHAT IS

2.

Press the PHONE NUMBER key

3. Select the programmed Phone Number from the number keys

(keys 1-8). STATIONSitter will recite the type of call, “pager,” followed by the pager number assigned to that key.

Alphanumeric Pager Dialout

When the STATIONSitter sends a text message to your alphanumeric pager (or wireless phone) it must connect with your service provider’s paging terminal. This is a telephone number that is answered by a modem. Your service provider’s paging terminal

must support TAP protocol. This is the standard protocol used by most major service providers. You will need to know this telephone number and your pager ID Number to program this type of call into the STATIONSitter. If you don't know the paging terminal

number or your pager ID Number, contact your service provider

(or visit their web page).

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Sensaphone STATIONSitter Manual

When sending text messages to your wireless telephone, the pager

ID is typically the telephone number of your phone. Many wireless phone providers have toll-free national numbers for their paging terminals. The list below is provided for your convenience.

TAP Protocol Paging Terminal Phone Numbers

AT&T Wireless: 800-841-8837

Cingular Wireless: 800-469-5351

MCI:

Mobil Comm:

800-759-6366

800-946-4644

NEXTEL National: 800-201-2501

Sprint: 888-656-1727

Verizon Wireless: 866-823-0501

To program an ALPHANUMERIC PAGER dial-out telephone number:

1. Press the SET key

2. Press the PHONE NUMBER key

3. Press any unassigned number key (keys 1-8) to represent the new telephone number entry. STATIONSitter will respond:

“Enter number.”

Chapter 5: Communication Programming

4. Press CODE 4 (tells STATIONSitter this is an Alpha Numeric pager call). STATIONSitter will say “Alpha Pager.”

5. Enter the telephone number of your paging terminal using the number keys.

6. Press CODE 5 (this tells the STATIONSitter that the next digits will be the pager ID number).

STATIONSitter will say “Alpha ID.”

7. Using the number keys, enter the pager ID Number and then press ENTER.

The STATIONSitter will say “OK.”

To play back an ALPHANUMERIC PAGER number:

1. Press WHAT IS

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Sensaphone STATIONSitter Manual

2. Press the PHONE NUMBER key

3. Select the programmed Phone Number from the number keys

(keys 1-8). STATIONSitter will recite the the type of call,

“Alpha Pager,” followed by the paging terminal number and the

Alpha ID Number.

To delete a dial-out telephone number:

1. Press the SET key.

Press the PHONE NUMBER key.

3. Select the Phone number (1-8) to erase.

2.

The STATIONSitter will say “Enter number.”

4. Press the ENTER key. STATIONSitter will say “OK.”

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Chapter 5: Communication Programming

SPECIAL DIALING OPTIONS

The STATIONSitter has provisions for special dialing requirements.

These including dialing a * or #, inserting a two-second pause, or forcing the system to wait for the called party to answer. These options are typically used when: (a) the unit is connected to a PBX and must dial a ‘9’ or extension to reach an outside line; (b) when dialing a business and stepping through menus to reach a specific extension; or (c) when a pager service is answered by a voice menu.

The special dialing commands can be inserted as part of the dialout telephone number. Valid commands are listed below:

A # tone can be dialed by inserting the Table Range/# key in the telephone number.

The * tone can be dialed by inserting the Rings/Tad/* key in the telphone number.

A two-second pause can be inserted in the dialout telephone number by pressing CODE 1.

The STATIONSitter can be instructed to wait for the call to be answered before dialing additional digits. This is useful if you need to call a company’s main number and then dial additional digits to go to a specific extension (Example:

888-555-1200—wait for answer—227). Press CODE 2 to make the unit wait for an answer.

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Blind Dialing

The STATIONSitter normally checks for a dial tone before dialing.

However, if your telephone system does not produce a dial tone, you can make the STATIONSitter dial blindly (i.e., without dial tone). To do this, make the first digit of each telephone number a pause (CODE 1). When the STATIONSitter sees this as the first digit, it will not check for a dial tone, but dial the number regardless.

Special Dialing Codes for the STATIONSitter are:

Code 1: two second pause

Code 2: Wait for answer

Code 3: Numeric pager type

Code 4: Alphanumeric pager type

Code 5: Alphanumeric pager ID Number

Code 6: Change to Touch-Tone dialing

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Chapter 5: Communication Programming

DIAL-OUT TEST MODE

The STATIONSitter allows you to test your telephone programming by simulating an alarm dialout to any programmed telephone number. This can be a valuable tool for insuring that your programming is correct and also for troubleshooting dialing problems. In this mode all signals on the telephone line are audible through the local speaker.

To test a dialout phone number:

1. Press the SET key.

2. Press the TEST key.

The STATIONSitter will say “Enter Number.”

3. Press a number key (1-8) corresponding to the phone number entry you wish to test, and press ENTER.

The STATIONSitter will dial the number and send a test message.

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ALARM ACKNOWLEDGMENT CODES

When the STATIONSitter detects an alarm, it starts dialing each telephone number until it receives acknowledgment. An alarm can be acknowledged either by pressing the ALARM CANCEL button on the keypad and entering an Acknowledgment Code, or by entering the Acknowledgment Code over the telephone using touch tones. An Acknowledgment Code is made up of five digits: the user’s entry number (1-8) plus a four-digit code. Up to eight different Acknowledgment Codes may be programmed into the unit to identify individual users in the Alarm History Log. When the unit makes a telephone call in Voice mode it will prompt the user to enter an Acknowledgment Code. If this is entered correctly, the STATIONSitter will say “Alarm Acknowledged.” When an alarm message is sent to a pager, the person who receives the page will have to call the unit back to acknowledge the alarm. When acknowledging an alarm, the user must first press their entry number (1-8), and then their programmed 4-digit Acknowledgment

Code. Acknowledgment Code 1 defaults to 1234, so to acknowledge an alarm the user would have to enter 11234. All other Codes (2-8) are not programmed by default.

To Program an Acknowledgment Code:

1. Press SET

2. Press CODE

3. Press a telephone number entry (1-8)

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STATIONSitter will say “Enter code.”

4. Enter a 4-digit acknowledgment code.

The STATIONSitter will say “OK.”

Chapter 5: Communication Programming

To play back an Acknowledgment Code:

1. Press WHAT IS

2. Press CODE

3. Press a telephone number entry 1-8

The STATIONSitter will recite the Acknowledgment Code for the selected telephone number entry.

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ALARM HISTORY

The STATIONSitter will retain historical information on the last

10 alarms. The information retained includes: Zone number, the time/date that the alarm occurred, and the User number that acknowledged the alarm.

To hear the Alarm History:

1. Press the WHAT IS key.

2. Press the HISTORY key.

The unit will recite the history for the last 10 alarms. A sample report is shown below:

“Zone 1 (custom message) alarm high at 3:31

PM

4/8/2003 acknowledged by number 4”

“Zone 8 (custom message) alarm low at 2:35

AM

3/27/2003 acknowledged by number 1”

Deleting the Alarm History

The Alarm History can be deleted by pressing SET, then HISTORY.

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Chapter 5: Communication Programming

TONE OR PULSE DIALING

The STATIONSitter can dial out in pulse or touch-tones. All numbers will be called using the chosen dialing method. The default is TONE.

To program as either Tone or Pulse:

1. Press the SENSOR ON/OFF key.

2. Press the PHONE NUMBER(T/P) key.

The unit will say “On” to indicate that Tone dialing is enabled, it will say “Off ” when tone dialing is disabled (i.e., when pulse dialing is enabled).

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RINGS UNTIL ANSWER

The Rings Until Answer is the number of rings that must occur before STATIONSitter answers the phone. This value can be from 1 to 15. The default value is 4.

To program Rings Until Answer:

1. Press the SET key

2. Press the RINGS key.

STATIONSitter will say “Enter number.”

3. Using the number keys, enter a value and press ENTER.

The STATIONSitter will say “OK.”

To play back the Rings Until Answer:

1. Press the WHAT IS key

2. Press the RINGS key.

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The STATIONSitter will recite the programmed value.

Chapter 5: Communication Programming

CALL DELAY TIME

The call delay time is the length of time the STATIONSitter will announce an alarm before it starts the dial-out sequence. This only applies to the first call. To set delay time between calls, see

INTERCALL TIME. The default call delay time is 30 seconds.

It can be programmed from 0 to 60 minutes. The purpose of

Call Delay is to allow time for personnel at the STATIONSitter’s installation site to respond to and cancel an alarm before dial-out begins. During this time, the unit will audibly repeat its “alarm” message and the front panel alarm LED will blink.

To program call delay time:

1. Press the SET key.

2.

Press the CALL DELAY key.

STATIONSitter will say “Enter minutes.”

3. Enter the number of minutes using the number keys. Then press

ENTER.

STATIONSitter will say “Enter Seconds.”

4. Using the number keys, enter the number of seconds, and then press ENTER.

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Sensaphone STATIONSitter Manual

The STATIONSitter will say “OK.”

To play back the call delay time:

1. Press the WHAT IS key

2. Press the CALL DELAY key

The STATIONSitter will recite the programmed time.

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Chapter 5: Communication Programming

INTERCALL TIME

The Intercall Time is the programmable period of time the

STATIONSitter waits between making alarm phone calls. Intercall

Time is activated only after alarm dial-out to the first telephone

number fails to be acknowledged. This period can be programmed from 10 seconds to 60 minutes. The default Intercall Time is 30 seconds.

TIP: When the STATIONSitter is programmed to make calls to pagers, make sure the intercall delay time is long enough to give the person carrying the pager some time to get to a phone to call the unit back.

If an incoming telephone call is received by STATIONSitter during the Intercall Time (in between dialing of subsequent telephone numbers to report an alarm), it will answer the incoming call and immediately report any existing alarms. The manner in which the incoming call is answered depends upon whether or not TAD is enabled or disabled:

If TAD is disabled (default), Rings Until Answer will be the programmed number of rings.

If TAD (Telephone Answering Device) is enabled, Rings Until

Answer will be 1.

To program intercall time:

1. Press the SET key.

2. Press the INTERCALL TIME key.

STATIONSitter will say “Enter minutes.”

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Sensaphone STATIONSitter Manual

3. Using the number keys, enter the number of minutes, and then press ENTER.

STATIONSitter will say “Enter seconds.”

4. Using the number keys, enter the number of seconds, and press ENTER.

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The STATIONSitter will say “OK.”

To play back the Intercall Time:

1. Press the WHAT IS key

2. Press the INTERCALL TIME key

The STATIONSitter will recite the programmed time.

Chapter 5: Communication Programming

CALL PROGRESS

The STATIONSitter monitors call progress when it dials out for an alarm. If STATIONSitter encounters a busy signal or receives no answer after eight rings, the unit hangs up, waits the programmed intercall time and then dials the next phone number. When dialing some beeper/pager services, the line may be answered before receiving a ringback. This may interfere with the call progress detection and result in a failed call to certain phone systems or beeper/pager services. If this occurs, disable call progress detection.

To disable call progress detection:

1. Press the SENSOR ON/OFF key.

2. Press the STATUS/CONFIG key.

STATIONSitter will respond “Off ” to indicate that call progress has been turned off.

3. Repeat key sequence to change.

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VOICE REPETITIONS

The voice repetitions is the number of times the STATIONSitter will recite the alarm message per phone call when it dials out. This can be programmed from 1 to 10 repetitions. The default value is 3 repetitions.

To program the voice repetitions:

1. Press the SET key

2. Press the VOICE REPS key.

STATIONSitter will say, “Enter number.”

3. Using the number keys, enter a value and then press ENTER.

The STATIONSitter will say “OK.”

To play back the number of voice repetitions:

1. Press the WHAT IS key.

2. Press the VOICE REPS key.

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The STATIONSitter will repeat the number programmed.

Chapter 5: Communication Programming

MAX CALLS

The STATIONSitter has the ability to acknowledge itself by using the Max Calls function. The unit keeps a count of the number of phone calls it makes for a particular alarm. Once the number of calls made reaches Max Calls, the STATIONSitter will acknowledge the alarm and stop the dialout process. The unit indicates it has reached max calls by saying “alarm acknowledged by (ID

Number).” The max calls can be programmed from 0 to to 255. The default is 100.

NOTE: If only one Phone Number is programmed,

STATIONSitter will dial a maximum of 15 times, regardless of the programmed value of max calls, as required by FCC rules.

To program Max Calls:

1. Press the SET key.

2. Press the MAX CALLS key.

STATIONSitter will say “Enter number.”

3. Using the number keys, enter a value, then press ENTER.

The STATIONSitter will say “OK.”

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Sensaphone STATIONSitter Manual

To play back Max Calls:

1. Press the WHAT IS key.

2. Press the MAX CALLS key

The STATIONSitter will recite the value of max calls.

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Chapter 5: Communication Programming

TELEPHONE ANSWERING DEVICE (TAD) COMPATIBILITY

The STATIONSitter can be used on the same telephone line as a telephone answering device, such as an answering machine, fax machine, or modem. This feature allows you to call in to

STATIONSitter and bypass the answering device.

To use TAD:

1. Program STATIONSitter’s Rings Until Answer to a greater number than the rings until answer for your answering device.

For example, STATIONSitter RINGS = 5, device rings = 3.

2. Press the SENSOR ON/OFF key.

3. Press the TAD key.

STATIONSitter will say “On.” (If STATIONSitter says “Off ” repeat steps 2 and 3.)

4. Once TAD is on, allow the phone to ring once when you call the unit and then hang up. STATIONSitter recognizes that a call was made and activates a 30 second internal timer. This allows you 30 seconds to call the STATIONSitter back.

5. Call back within 30 seconds. STATIONSitter will override the answering device on this incoming call and answer the phone on the first ring. STATIONSitter resets the TAD timer after one incoming call is received. If you want to call the unit again, you must repeat steps 4 and 5.

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LISTEN-IN TIME

The Listen-In Time is the amount of time you can listen to sounds at the unit’s location during a status call-in. An external microphone (optional) is required to listen in to on-site sounds. The programmable range is 0 to 255 seconds. The default setting is 0 seconds (disabled).

To program the Listen-In Time:

1. Press the SET key.

2. Press the LISTEN TIME key.

STATIONSitter will say “Enter seconds.”

3. Using the number keys, enter the seconds, then press ENTER.

The STATIONSitter will say “OK.”

To play back the Listen-in Time:

1. Press the WHAT IS key.

2. Press the LISTEN TIME key

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The STATIONSitter will recite the time programmed.

Chapter 5: Communication Programming

LOCKING THE KEYPAD

The keypad can be locked to prevent unauthorized access to the

STATIONSitter’s programming. This will only prevent programming from being changed. You may, however, play back programming parameters and listen to a status report without unlocking the keypad.

To edit programming parameters or record messages, you must unlock the keyboard by entering the four-digit lock/unlock code.

For call-in access, you may freely listen to a status report but the lock/unlock code must be entered via touch-tone phone to obtain programming access if the keypad is in the “locked” mode. If you enter the correct code, you will gain access to STATIONSitter to use the phone commands. If you enter the incorrect code,

STATIONSitter will hang up. You cannot program or change the lock code remotely.

For an explanation of how to use the lock code during a call-in, see

Chapter Eight.

To Lock the keypad:

1. Press the SET key.

2. Press the LOCK key.

STATIONSitter will say “Enter security code.”

3. Using the number keys, enter 4 digits, and press ENTER.

The STATIONSitter will say “OK.”

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To Unlock the keypad:

1. Press the WHAT IS key.

2. Press the LOCK key.

STATIONSitter will say “Enter security code.”

3. Using the number keys, enter your 4-digit code and press

ENTER. (If you enter the incorrect code, STATIONSitter will say “error 2.”)

If the correct code was entered, the STATIONSitter will say “OK.”

NOTE: You may not interrogate the security code. The WHAT

IS key is used to unlock the keypad when the correct code is entered.

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SPEAKER MUTE

When the STATIONSitter dials out with an alarm, it recites the alarm message over the phone and at the monitor site. The Speaker

Mute command allows you to silence the STATIONSitter at the monitor site.

To Mute the speaker:

1. Press the SENSOR ON/OFF key.

2. Press the MUTE key

STATIONSitter will say “On” to indicate that the speaker mute is on. It will say “Off ” to indicate when the speaker mute is off.

3. Repeat key sequence to change.

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CALLBACK ACKNOWLEDGMENT

This is an optional feature that can be enabled using the keypad

(default=disabled). It allows an alarm to be acknowledged simply by calling the unit and letting the line ring 10 times. When this feature is enabled it will temporarily make the Rings Until Answer set to 10 when an unacknowledged alarm exists. If you receive a call via Voice or Pager and are unable to send touch-tones, then you can call the unit back, let the line ring 10 times, and the unit will answer and say “Alarm Acknowledged.”

Note: If TAD is also enabled, then the STATIONSitter will answer on 1 ring and acknowledge the alarm.

To Enable the Callback Acknowledgment Feature:

1. Press SENSOR ON/OFF.

2. Press CODE.

The STATIONSitter will say “On” to indicate that Callback

Acknowledgment is enabled. Repeat the key sequence to disable.

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Chapter 6: Pump Control

CHAPTER 6: PUMP CONTROL

The Sensaphone STATIONSitter can be used in Fill or Drain pump control applications using either float switches or an analog level transducer. The unit will automatically perform alternating duplex pump control to allow for equal run times on each pump.

The pump control inputs and outputs are located on the terminal strip on the right side of the unit. All pump control inputs are optically isolated. A 24VDC power supply is provided for powering an analog level transducer. The 24V supply is electrically isolated from other circuitry on the board. The relay outputs are protected by gas tube surge suppressors. The relay outputs should ONLY be used as an intermediate switch to control contactors or motor starters.

NEVER wire pumps directly to the STATIONSitter relay outputs

(see wiring diagrams).

Note: When using float switches to perform pump control, only normally open float switches may be used (e.g. the switch is open when no water is present).

Output Wiring

The output relays on the STATIONSitter are for low-current control signals (2A 120VAC/2A 24VDC).

DO NOT directly connect the power for the pumps to these relays—

THIS WILL PERMANENTLY

DAMAGE THE STATIONSITTER.

Use the outputs for intermediate control to turn on motor contactors/ starters that will switch actual power to the pumps. See Figure 1.

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Sensaphone STATIONSitter Manual

Figure 1: Output pump wiring

Note: Hand-operated switches may also be installed to provide manual override of the system. These are typically installed for maintenance and safety purposes.

Level Sensor or Float Switch Selection

There is a jumper next to the pump control terminal strip for selecting either Analog Level Sensor or Float Switch operation. Set the jumper accordingly. See Figures 2a and 2b.

Figure 2a: Jumper in analog level sensor position

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Figure 2b: Jumper in float switch position

Chapter 6: Pump Control

Analog Level Sensor Wiring

The analog level sensor must be a 4–20mA transducer that is selected and calibrated based upon the depth of the well. The calibrated depth values of the transducer must be entered into the

Output Table Range programming of the STATIONSitter, so that the proper depth is computed (programming is described later in this section).

Figure 3: Analog level sensor wiring

Float Switch Wiring for Draining the Well

When performing drain pump control using float switches, three floats are required: Lead, Lag, and All-Off (See Figure 4). The Lead float determines when to turn on the first pump. If the first pump is unable to bring the level below the All-Off float, then the Lag float will close, turning on the second pump. When the level drops below the All-Off float, both pumps are turned off. The STATIONSitter will automatically alternate between the two pumps to facilitate uniform run times between the two.

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Figure 4: Float positions for a drain application

Float Switch Wiring for Filling the Well

In a Fill application, the Lag and All-Off floats would change position as shown below:

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Figure 5: Float positions for a fill application

In this case, the pumps are attempting to keep the well full. When the well is full, all three floats are closed. If the level drops below the Lead float, then the first pump will turn on. If the level rises above the All-Off float then the pump will turn off. If the level continues to fall below the Lag float, then the 2nd pump will turn on. Both pumps will remain on until the All-Off float closes.

Chapter 6: Pump Control

Installation Recommendations

Be sure to install and wire the STATIONSitter and associated equipment in accordance with all local codes and regulations.

Adhere to Standard Practice/Best Practice policies when installing and wiring any control system. Be sure to include hand-operated switches to disconnect power on all pumps/equipment to insure worker safety when installing and servicing equipment.

Pump Control Programming

The appropriate programming procedure will depend on whether you are using an analog level sensor or float switches. For simplicity this has been split up into two sections: Analog Level

Sensor Programming and Float Switch Programming.

Analog Level Sensor Programming

When using an analog level sensor, you must program the Table

Range of the level sensor, calibrate (if necessary), and then enter the appropriate Lead, Lag and All-Off levels.

Make sure you have the calibrated range of the Level Sensor available—this should look something like: 4mA at 0' and 20mA at

15'.

To program the Level Sensor Table Range:

1. Press SET

2. Press TABLE RANGE

3. Press OUTPUT

The STATIONSitter will say “Enter low number.”

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4. Enter the sensor low value (typically 0) and press ENTER.

The STATIONSitter will say “OK, Enter high number.”

5. Enter the sensor high value and press ENTER.

The STATIONSitter will say “OK.”

To check the reading from the Level Sensor, press WHAT IS, then

STATUS. The level will be recited near the end of the status report.

To Calibrate the Level Sensor:

1. Press SET

2. Press CALIBRATE

3. Press OUTPUT

The STATIONSitter will say “Enter number.”

4. Enter the offset required to calibrate the reading. For negative values, precede the entry with the RINGS/TAD/* key. Press

ENTER when finished.

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To check the programmed calibration for the Level

Sensor:

1. Press WHAT IS

Chapter 6: Pump Control

2. Press CALIBRATE

3. Press OUTPUT

The STATIONSitter will recite the calibration value.

Programming the Pump Control Mode

The pump control mode setting is where you select Fill or Drain mode as well as the Lead, Lag, and All-Off levels.

To program the pump control mode:

1. Press SET

2. Press OUTPUT

The STATIONSitter will say “Enter number.”

3. PRESS 1 (selects pump control). The STATIONSitter will say

“Enter mode.”

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Sensaphone STATIONSitter Manual

For DRAIN mode, PRESS 1.

For FILL mode, PRESS 3.

4. The STATIONSitter will respond by saying “Drain” (or “Fill” if selected), then “Level,” then “OK.” Next it will say “Enter

1 on.” Enter the Lead level and press ENTER. STATIONSitter will say “Enter 2 on.” Enter the Lag level and press ENTER.

STATIONSitter will say “Enter 1-2 off.” Enter the All-Off level and press ENTER.

To check the pump control Mode settings:

1. Press WHAT IS

2. Press OUTPUT

3. Press 1 (selects pump control)

Sample response: “Drain level mode, pump 1 on at 10, pump 2 on at 15, pump 1-2 off at 5, pump 1 is ON, pump 2 is OFF.”

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Chapter 6: Pump Control

Float Switch Programming

When using float switches to perform pump control with the

STATIONSittter you only need to enable the appropriate pump control mode (i.e. Drain or Fill). The turn-on and turn-off levels are determined by the position of the floats in the well.

To program pump control mode using Float Switches:

1. Press SET

2. Press OUTPUT

The STATIONSitter will say “Enter number.”

3. Press 1 (selects pump control)

The STATIONSitter says “Enter mode.”

Press 2 to select DRAIN mode using float switches.

Press 4 to select FILL mode using float switches.

The STATIONSitter will say "OK."

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To check the pump control mode settings:

1. Press WHAT IS

2. Press OUTPUT

3. Press 1 (selects pump control)

Sample response: “Drain switch mode”

To disable pump control mode (forces pumps off and disables pump control logic):

1. Press SET

2. Press OUTPUT

3. Press 1 (selects pump control)

4. Press 0, to disable pump control mode. The STATIONSitter will say “OK.”

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Chapter 6: Pump Control

Manually Controlling the Pump Outputs

You can manually control the pump outputs from the keypad if desired. Doing this will disable the pump control mode logic.

To manually turn on or turn off the pump outputs:

1. Press SENSOR ON/OFF

2. Press OUTPUT

The STATIONSitter will say “Enter output number.”

3. Press 1 for Pump 1. Press 2 for pump 2.

The STATIONSitter will say “Enter mode.”

4. Press 1 for ON. Press 0 for Off.

The STATIONSitter will say “Pump 1 On” or “Pump 2 Off ” as instructed.

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Application Example

A wastewater lift station is to be constructed with a 15' well and two pumps. The design calls for an alternating duplex pump controller.

An analog level sensor is to be used to measure the water level and control the system. Monitoring of the system is required to detect pump failure, low/high water level, power failure, etc., such that any malfunction results in alarm notification via voice and pager dialout. The Sensaphone STATIONSitter is selected to perform all of these functions.

The STATIONSitter is installed in a control cabinet along with battery back-up, pump motor starters, hand operated (HOA) switches, and indicator lights. The well level sensor is wired to the unit and its shield is connected to earth ground. Additional float switches are installed and connected to the STATIONSitter Zone inputs to monitor for low/high water level alarms. Pump alarm contacts are also wired to the unit to detect problems with the pumps.

The STATIONSitter is programmed to operate in Analog Level

Sensor Drain Mode. The Lead value is set to 9', the Lag value is set to 12', and the All-Off value is set to 3'. A high water float switch is installed at 13' and a low water float at 1'. In operation this will allow the well to fill to 9' before turning on the first pump. When the level drops to 3' the pump will turn off. The next time the level reaches 9' the second pump will turn on, alternating between the two each time a pump-down action is required. If the level continues to rise after the first pump turns on, and it reaches 12', then the second pump will also turn on. Both pumps will turn off when the level reaches 3'.

In the event of a power failure, the STATIONSitter will continue to try and control the system. Since the STATIONSitter has battery backup, it will continue to measure the water level, monitor the low/high water float switches and any other alarm points that have been connected. Assuming the pumps do not have a backup power source, the water level will continue to rise. If the water level reaches the high water alarm float the STATIONSitter will notify the programmed parties so that emergency action can be initiated.

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Chapter 7: Controlling Auxiliary Output

CHAPTER 7: CONTROLLING THE AUXILIARY OUTPUT

The STATIONSitter includes a relay output that can be used to control a light, siren, or other device. The output is a Form-C

Normally Open/Normally Closed mechanical relay and is rated for

120VAC 2A. A sample wiring diagram is shown below:

Figure 1: Relay output connected to alarm

The output can be programmed to operate in one of 10 automatic modes or it can operate in manual mode. The 10

automatic

modes allow the output to automatically turn on and off based on individual alarms or any alarm. In

manual

mode the output is controlled via keypad command or remotely via touch-tone phone

(See Chapter 8). A description of each mode is shown below:

AUTOMATIC MODES

Mode 1

: Output on when zone 1 goes into alarm. Off when alarm is acknowledged.

Mode 2

: Output on when zone 2 goes into alarm. Off when alarm is acknowledged.

Mode 3

: Output on when zone 3 goes into alarm. Off when alarm is acknowledged.

Mode 4

: Output on when zone 4 goes into alarm. Off when alarm is acknowledged.

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Mode 5

: Output on when zone 5 goes into alarm. Off when alarm is acknowledged.

Mode 6

: Output on when zone 6 goes into alarm. Off when alarm is acknowledged.

Mode 7

: Output on when zone 7 goes into alarm. Off when alarm is acknowledged.

Mode 8

: Output on when zone 8 goes into alarm. Off when alarm is acknowledged.

Mode 9

: Output on when a Sound alarm occurs. Off when alarm is acknowledged.

Mode 0

: Output on when a Power alarm occurs. Off when alarm is acknowledged.

Mode 10

: Output on when any alarm occurs. Off when all alarms are acknowledged.

MANUAL MODE

Mode 11

: Output controlled manually via keypad command or touch-tone telephone.

Manually Switching the Auxiliary Output

If the Auxiliary Output is programmed for Manual mode, you can use the following command to turn the output on or off.

To control the Output:

1. Press SENSOR ON/OFF.

2. Press OUTPUT.

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The STATIONSitter will say “Enter Number.”

3. Press 3 (selects auxiliary output).

Chapter 7: Controlling Auxiliary Output

The STATIONSitter will say “Enter mode.”

4. Press 1 to turn ON, press 0 to turn OFF.

The STATIONSitter will say either “Output On” or “Output Off.”

To program the Output Mode:

1. Press the SET key.

2. Press the OUTPUT key.

STATIONSitter will say “Enter Number.”

3. Press 3 (selects Auxiliary Output).

The STATIONSitter will say “Enter mode.”

4.Using the number keys, enter a value for the output mode.

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4. Press the ENTER key.

The STATIONSitter will say “OK” and recite a description of the mode selected, such as “Automatic on Zone 1” or “Manual.” Note that when

Mode 10

is selected, the STATIONSitter will simply say

“Automatic on Alarm,” meaning that the output will automatically turn on when any alarm occurs.

To play back the programmed Output Mode:

1. Press WHAT IS.

2. Press OUTPUT.

The STATIONSitter will say “Enter output number.”

3. Press 3 (selects Auxiliary Output).

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The STATIONSitter will recite the programmed output mode.

When programmed for Manual mode, the command to switch the output is:

SENSOR ON/OFF + OUTPUT.

The STATIONSitter will respond “ON” or “OFF” to indicate the state of the output.

Chapter 8: Internet Web Status

CHAPTER 8: INTERNET WEB STATUS

The STATIONSitter can create a web page based on the sensors connected to it and post the web page on the internet. The web page will contain a snapshot status of all monitored conditions and update the information every 24 hours. The web page can be viewed at www.mystationsitter.com/<last 5 digits of unit serial number>.

The basic web page feature is free for the first year. An annual subscription fee is required thereafter.

The STATIONSitter automatically updates its web page by calling the STATIONSitter Status Center at Sensaphone, and transmits the current status every 24 hours. The receiving server captures the status information, formats it, and places it on a web page.

Note: The StationSitter will dial a long-distance telephone number to update the web page. The call will last for about a minute.

Two levels of service are available:

Basic Web Status

• Free for the first year.

• Snapshot status of all zones once a day.

• Details of the most recent alarm.

Advanced Web Status

• Subscription service (refer to subscription form or contact

Sensaphone).

• 30 minute snapshots of all zones with history maintained for the life of the account.

• Full history of all alarms for the life of the account.

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To activate the web page feature for your STATIONSitter, follow these two simple steps:

1. Fill out the StationSitter web page agreement that came with your unit and follow the instructions. You will receive an authorization code once your application has been processed.

2. Press SENSOR ON/OFF and then ENTER to Enable the

Internet Web Page Feature.

The STATIONSitter will say “ENTER CODE.” Enter the

Authorization code provided by Sensaphone and then press ENTER.

The authorization code activates the web page for one year.

Note: The STATIONSitter will be dialing a toll number to send the web page; however, the length of the call will only be about one minute.

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Chapter 9: Operation

CHAPTER 9: OPERATION

After installation and programming have been completed, the

STATIONSitter is fully operational. This chapter explains how the

STATIONSitter operates.

ALARM DIALOUT AND ACKNOWLEDGMENT

There are three stages to a complete alarm event: 1) Alarm

Recognition, 2) Alarm Notification, 3) Acknowledgment. Note that not all alert conditions will go through each stage. For example, some may not meet the recognition time.

Alarm Recognition

1. STATIONSitter monitors eight zones plus sound level and power failure. When the status of a zone changes or exceeds user-programmed limits, it causes an alert condition.

2. If the alert condition lasts long enough to meet its programmed recognition time, the alert condition becomes an alarm and the

STATIONSitter begins the alarm notification sequence.

Alarm Notification

The STATIONSitter can make three types of phone calls: Voice,

Numeric Pager, and Alphanumeric Pager.

Dialout Note: Call Progress

The STATIONSitter monitors call progress when dialing out. If the STATIONSitter dials out and encounters a busy signal or no answer within 30 seconds, the unit hangs up, waits the programmed intercall delay time, and then dials the next phone number.

Note: Dial-tone and call-progress detection may optionally be disabled.

Alarm Dialout—Voice

When dialing out to a destination programmed as “voice,” the

STATIONSitter waits for the phone to be answered, then recites its user-recorded identification message, then the message identifying the zone that has gone into alarm.

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Below is an example of what the STATIONSitter might say during a typical “voice” dialout:

“Hello, this is 555-2278, ‘Building 3 at the Oak Ridge Pump

Station,’ Zone one alarm, water depth in feet, it is now 15, too high.”

“Hello, this is 555-2278, ‘Building 3 at the Oak Ridge Pump

Station,’ Zone one alarm, water depth in feet, it is now 15, too high.”

“Hello, this is 555-2278, ‘Building 3 at the Oak Ridge Pump

Station,’ Zone one alarm, water depth in feet, it is now 15, too high.”

“Enter acknowledgment code.”

In this example, the number of Voice Message Repetitions was set to three.

Note: If the call reaches an answering machine, the message will be recorded, but the STATIONSitter will be talking over your outgoing message, so you will probably lose part of the first alarm message repetition.

Alarm Dialout - Pager

When dialing out to a destination programmed as “Numeric Pager,” the STATIONSitter leaves its programmed ID number on the display of a numeric pager along with the zone number(s) in alarm.

IMPORTANT: When dialing out to a phone number programmed as “Numeric Pager,” the STATIONSitter DOES NOT speak a voice message. It calls the pager company or service, enters the number to be displayed on the beeper, then hangs up.

Alarm Dialout - Alphanumeric Pager

When dialing out to a destination programmed as “Alphanumeric

Pager,” the STATIONSitter leaves a text message up to 160 characters long on the display of an alphanumeric pager or wireless phone.

IMPORTANT: When dialing out to a phone number programmed as “Alphanumeric Pager,” STATIONSitter DOES NOT speak a voice message. It calls the pager company or service, transmits the information to be displayed on the pager, then hangs up.

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ALARM ACKNOWLEDGMENT

Alarm Acknowledgment—Voice Dialout

Repeated below is the same example of what the STATIONSitter might say during a typical “voice” dialout:

“Hello, this is 555-2278, ‘Building 3 at the Oak Ridge Pump

Station,’ Zone one alarm, water depth in feet, it is now 15, too high.”

“Hello, this is 555-2278, ‘Building 3 at the Oak Ridge Pump

Station,’ Zone one alarm, water depth in feet, it is now 15, too high.”

“Hello, this is 555-2278, ‘Building 3 at the Oak Ridge Pump

Station,’ Zone one alarm, water depth in feet, it is now 15, too high.”

“Enter acknowledgment code.”

STATIONSitter will now wait 5 seconds for a Touch-Tone acknowledgment code to be entered. After the last digit of the acknowledgment code has been received, the STATIONSitter will respond by saying: “Alarm Acknowledged.” The alarm has been acknowledged and the unit will hang up. Once the alarm has been acknowledged, the dialout process stops.

If a Touch-Tone acknowledgment code is not received, the

STATIONSitter will offer you a second chance to enter it, responding with: “beep,” “error,” “Enter acknowledgment code.”

If the acknowledgement code is still not received, then the

STATIONSitter will respond by saying: “beep,” “error,” “goodbye.”

The alarm has not been acknowledged. The STATIONSitter will hang up and wait for a callback acknowledgment. This waiting period is called the “intercall delay time.” During this time you may call the unit back from a Touch-Tone phone and the unit will give a voice report. Once you receive the complete report, enter the code to acknowledge the alarm. NOTE: An alarm cannot be acknowledged using a pulse (rotary) telephone unless the Callback

Acknowledgment feature is enabled.

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Alarm Acknowledgment—Numeric Pager Dialout

The STATIONSitter will dial out to your pager service and leave a number on the display of your beeper. (See “Numeric Pager

Dialout” in Chapter 5) The unit will then hang up without speaking a voice message and wait for you to call back and enter an acknowledgment code. This waiting period is called the “intercall delay time.” During this time you may call the unit back from a

Touch-Tone phone to receive a report of the alarm condition and acknowledge the alarm by entering the acknowledgment code.

NOTE: An alarm cannot be acknowledged using a pulse (rotary) telephone unless the Callback Acknowledgment feature is enabled.

Below is an example of what the STATIONSitter will say when you call it back to acknowledge a typical alarm:

“Hello, this is 555-2278, ‘Building 3 at the Oak Ridge Pump

Station,’ Zone one alarm, water depth in feet, it is now 15, too high.”

“Enter acknowledgment code.”

The STATIONSitter will now wait 5 seconds for a Touch-Tone acknowledgment code to be entered. After the last digit of the acknowledgment code has been received, the STATIONSitter will respond by saying: “Alarm Acknowledged.” The alarm has been acknowledged and the unit will hang up. Once the alarm has been acknowledged, the dialout process stops.

If a Touch-Tone acknowledgment code is not received, the

STATIONSitter will offer you a second chance to enter it, responding with: “beep,” “error,” “Enter acknowledgment code.” If an acknowledgement code is still not received, then the

STATIONSitter will respond by saying: “beep,” “error,” “goodbye.”

The alarm has not been acknowledged. The STATIONSitter will hang up and wait for you to call back and enter the acknowledgment code. This waiting period is called the “intercall delay time.” During this time you may call the unit back from a Touch-Tone phone and the unit will give a voice report. Once you receive the complete report, enter the code to acknowledge the alarm.

NOTE:

An alarm cannot be acknowledged using a pulse (rotary) telephone unless the Callback Acknowledgment feature is enabled.

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TIP: When the STATIONSitter is programmed to make calls to pagers, make sure the intercall delay time is long enough to give the person carrying the pager some time to get to a phone to call the unit back.

Alarm Acknowledgment—Alphanumeric Pager Dialout

The STATIONSitter will dial out to your alphanumeric pager service and leave a message on the display of your pager. (See

“Alphanumeric Pager Dialout” in Chapter 5). The unit will then hang up without speaking a voice message and wait for you to call back and enter an acknowledgment code. This waiting period is called the “intercall delay time.” During this time you may call the unit back from a Touch-Tone phone to receive a report of the alarm condition and acknowledge the alarm by entering an acknowledgment code.

Note: An alarm cannot be acknowledged using a pulse (rotary) telephone unless the Callback Acknowledgment feature is enabled.

Below is an example of what the STATIONSitter will say when you call it back to acknowledge a typical alarm:

“Hello, this is 555-2278, ‘Building 3 at the Oak Ridge Pump

Station,’ Zone one alarm,water depth in feet, it is now 15, too high.”

“Enter acknowledgment code.”

The STATIONSitter will now wait 5 seconds for a Touch-Tone acknowledgment code to be entered. After the last digit of the acknowledgment code has been received, the STATIONSitter will respond by saying, “Alarm Acknowledged.” The alarm has been acknowledged and the unit will hang up. Once the alarm has been acknowledged, the dialout process stops.

If a Touch-Tone acknowledgment code is not received, the

STATIONSitter will respond by saying: “beep,” “error,” “goodbye.”

The alarm has not been acknowledged. The STATIONSitter will hang up and wait for you to call back and enter an acknowledgment code. This waiting period is called the “intercall delay time.” During this time you may call the unit back from a Touch-Tone phone and the unit will give a voice report. Once you receive the complete

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report, enter the code to acknowledge the alarm. NOTE: An alarm cannot be acknowledged using a pulse (rotary) telephone unless the

Callback Acknowledgment feature is enabled.

TIP: When the STATIONSitter is programmed to make calls to alphanumeric pagers, make sure the intercall delay time is long enough to give the person carrying the pager some time to get to a phone to call the unit back.

Alarm Acknowledgment—Automatic (Max Calls)

The STATIONSitter has the ability to acknowledge itself by using the Max Calls function. The unit keeps a count of the number of phone calls it makes for a particular alarm. Once the number of calls made reaches Max Calls, the STATIONSitter will acknowledge the alarm and stop the dialout process.

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Chapter 9: Operation

CALL-IN STATUS

You can also call into the STATIONSitter using a Touch-

Tone telephone to obtain a status report. After answering, the

STATIONSitter will recite a status report. Immediately following the status report, STATIONSitter allows you to use Touch-Tone commands to enable/disable zones, change limits, control the output, etc. See Remote Commands via Touch-Tone Phone.

Below is an example of a voice status report:

“Hello, this is 555-2278, ‘Facility monitoring system at the Oak

Ridge Pump Station’

“Zone one, ‘Temperature in building one,’ 80 degrees F, OK

“Zone two, ‘Temperature in building five,’ 82 degrees F, OK

“Zone three, ‘Water pressure in psi,’ 45, OK

“Zone four, ‘Well level one in feet,’ 2, too low, acknowledged

“Zone five, ‘Well level two in feet,’ 10, OK

“Zone six, ‘High water alarm,’ OK

“Zone seven, ‘Low water alarm 2,’ acknowledged alarm exists

“Zone eight, ‘Security alarm,’ OK

“Sound is OK”

“Power is ON”

“Battery is OK”

“Good-Bye”

Note: If a zone has exceeded its limits or if a NO/

NC sensor is in an alarm state but has not yet met its recognition time, the STATIONSitter will beep before reciting the alarm status of that zone. For example, suppose a temperature sensor has a low limit of 55 degrees and a recognition time of 5 minutes. If the current temperature has gone below the limit for 3 minutes and you call in for a status report, the STATIONSitter will say “Zone 1, ‘temperature in the poultry house,’ 52 degrees, beep, too low.”

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REMOTE COMMANDS VIA TOUCH-TONE PHONE

You can issue a number of commands to the STATIONSitter remotely using a Touch-Tone telephone. This command mode is available at the end of a call-in status report. After the report finishes, the unit will beep. If you enter a Touch-Tone within 10 seconds the unit will respond with “OK.” You are now in Touch-

Tone command mode. Commands are available to perform the following functions:

• Enable and disable zones, power monitoring, and sound level monitoring

• Change High and Low alarm limits

• Control the auxiliary output (manual mode only) and pump relay outputs

• Activate the microphone for listen-in

• Request a status report

The commands are put together based on the letters of a touch-tone telephone. See typical telephone keypad layout below.

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Figure 1: A telephone keypad

Many of the commands use three letters that represent an abbreviation of the selected command. For example, to Set a High limit on Zone 1 you would press S + H + 1 (or in numeric form 7 +

4 + 1)

The tables below list all of the touch-tone commands that are supported. Commands are listed in both character and numeric formats. The # key is used as an ENTER key. Use the * key to represent a negative sign or to represent the [CODE] key when programming telephone numbers.

Chapter 9: Operation

Enable/Disable Zones

The is command will toggle the selected zone between the enabled or disabled state.

Description

Enable/Disable Zone

Touch-Tone Command

* + Z(0) + (zone number)

Set and Recite High & Low Alarm Limits

The following commands are used to set or recite the Low

Alarm Limit for any Zone.

Description Touch-Tone Command

Set Zone Low Limit S(7)+L(5)+(zone number)+(value)+ #

Description Touch-Tone Command

What Is Zone Low Limit W(9)+L(5)+(zone number)+(value)+ #

The following commands are used to set or recite the High

Alarm Limit for any Zone.

Description

Set Zone High Limit

Touch-Tone Command

S(7)+H(4)+(zone number)+(value)+ #

Description Touch-Tone Command

What Is Zone High Limit W(9)+H(4)+(zone number)+(value)+ #

Set and Recite Telephone Numbers

The following commands will allow you to program and recite dialout telephone numbers.

Description Touch-Tone Command

Setting a phone number S(7) + T(8) + (entry 1-8) + (telephone

number) + #

Description Touch-Tone Command

Reciting a phone number W(9) + T(8) + (entry 1-8)

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Control the Relay Output

The following commands will allow you to check the status of the relay outputs and turn them on or off.

Warning: Overriding the Pump outputs using touch-tone commands will turn off Pump

Control

mode if enabled.

Description Touch-Tone Command

Reciting the Output Status

• Pump 1

• Pump 2

• Auxiliary

Description

Switching the Output

• Pump 1

• Pump 2

• Auxiliary

W(9) + R(7) + O(6) + 1

W(9) + R(7) + O(6) + 2

W(9) + R(7) + O(6) + 3

Touch-Tone Command

S(7)+R(7)+O(6)+1+{1 for ON, 0 for OFF}

S(7)+R(7)+O(6)+2+{1 for ON, 0 for OFF}

S(7)+R(7)+O(6)+3+{1 for ON, 0 for OFF}

Activate Microphone Listen-in

The following command will allow you to activate the microphone listen-in for the programmed duration.

Description Touch-Tone Command

Activate Mic Listen-in M(6) + I(4) + C(2)

Request Status Report

The following command will initiate a status report.

Description

Recite status report

Touch-Tone Command

W(9) + S(7) + R(7)

Request Alarm History

The following command will recite the alarm history.

Description

Recite alarm history

Touch-Tone Command

H(4) + I(4) + S(7)

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Chapter 9: Operation

Hang-up

The following command will make the STATIONSitter hang up the telephone line.

Description Touch-Tone Command

Hang-up the phone line B(2) + Y(9) + E(3)

Note: If a security code is enabled, the

STATIONSitter will prompt you with “Enter security code.” Enter the four-digit keypad security code to enter touch-tone command mode. If entered correctly, the STATIONSitter will respond with “OK” and you can proceed to enter the commands. If entered incorrectly, the unit will give you one more chance. If it is incorrect a second time, the unit will say “Error, goodbye” and hang up.

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118

Appendix A: Proper Operation

APPENDIX A: Checking Your STATIONSitter for

Proper Operation

We recommend that you test your STATIONSitter weekly to be sure it is functioning properly. This will ensure that when a problem arises the STATIONSitter will be ready to alert the appropriate personnel. A test log template is included at the back of this manual.

There are several tests that can be performed:

1. Call the unit and listen to the Status Report. This will test the unit's ability to answer the phone and speak a message. It will also verify that the inputs are reading properly, the alarm conditions are OK, the electricity is on, the microphone is functioning, and that the batteries are OK.

2. Create a test alarm on each input and allow the unit to contact all programmed telephone numbers. This will make sure that the STATIONSitter is programmed properly. It will also prepare personnel to respond appropriately when they receive a call from the STATIONSitter. Listed below are suggestions on how to trip test alarms:

• Temperature sensors: Heat or cool the sensor.

• Motion sensors: Have someone walk in front of the sensor.

• Door/window sensors: open the door/window.

• Water sensors: Apply a small amount of water beneath the sensor or use a wet towel and touch it to the sensor probes.

• Humidity sensors: Raise the humidity around the sensor by holding a cup of very hot water beneath the sensor.

• NO/NC Contacts: Open or close the contact.

Allow the unit to contact all programmed telephone numbers. This will make sure that the STATIONSitter is programmed properly.

It will also prepare personnel to respond appropriately when they receive a call from the STATIONSitter.

3. If pump control mode is enabled, verify that your level transducer is reading the correct value by inspecting the tank

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and instructing the StationSitter to recite the reading. If you are using float switches, make sure that the system is reading them correctly by opening and closing them in the proper sequence to turn on the pump(s). Make sure both pump outputs turn on and off accordingly.

4. Test the batteries by unplugging the AC adapter and making sure that the STATIONSitter continues to function. Press

WHAT IS, then STATUS on the keypad, and listen to the status report. Make sure the report states that “power is off ” and

“battery is OK.” Keep the AC adapter unplugged so that a Power

Failure alarm occurs. Allow the unit to dial all programmed telephone numbers while running on battery backup. Plug in the AC adapter after the unit has finished dialing all of the telephone numbers.

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Appendix B: Troubleshooting

APPENDIX B: Troubleshooting the STATIONSitter

In the event that a problem is encountered, this section will assist you in determining the cause so you can return the unit to its normal monitoring routine with minimal interruption.

Most problems with the STATIONSitter are easy to identify and quickly corrected. See the information under the following general headings:

• Communications/Dialout functions

• Temperature monitoring

• 4–20mA monitoring

• Sound level monitoring

• Other monitoring functions

If you have tried the solutions outlined in this section and are not satisfied with the results, call Sensaphone Technical Support toll-free at 1-877-373-2700. If it is determined that your

STATIONSitter requires repair please follow the instructions in

Appendix G for returning your unit for service.

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COMMUNICATIONS/DIAL-OUT:

Problem 1

The STATIONSitter fails to dial out.

Cause a) The telephone number may be incorrectly programmed.

Solution

Recheck programming steps and use the dial-out test mode to listen to the unit dial. Refer to Chapter 5.

b) Tone or pulse (the current dialing method) is not compatible with the telephone line on which the

STATIONSitter is installed.

Switch from the current setting: from tone to pulse, or from pulse to tone.

Refer to Chapter 5.

c) Recognition Time is too long. An alert condition does not remain in effect long enough to become a valid alarm.

Reprogram Recognition Time. Set the

Recognition Time to the minimum duration required to create a valid alarm. If possible, test the new setting by deliberately creating an alert condition. Refer to Chapter 4.

d) Max Calls is set to zero.

Reprogram Max Calls. It is a good idea to set your Max Calls to at least equal the number of dial-out telephone numbers programmed.

Refer to Chapter 5.

e) The STATIONSitter is connected to an incompatible telephone line.

The STATIONSitter must be connected to a standard (2-wire analog) telephone line, not a digital extension to a phone system. If the unit will not dial out and the factors previously listed have been ruled out, try connecting the unit to a standard residential telephone line.

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Appendix B: Troubleshooting

Problem 2

The STATIONSitter will not answer the telephone when called for a

Status Report or alarm acknowledgment.

Cause a) Rings Until Answer is incorrectly programmed.

Solution

Recheck programming of Rings Until

Answer. Refer to Chapter 5. b) The STATIONSitter is connected to an incompatible telephone line.

Some telephone systems will not allow the telephone to ring beyond

4 rings. If your STATIONSitter’s

Rings Until Answer is set at more than 4 rings, you may not be able to access the unit. Try setting the

Rings Until Answer to less than 4 rings. If this does not correct the problem, it may indicate telephone line incompatibility. In this case, try connecting the STATIONSitter to a standard, residential telephone line.

Problem 3

The STATIONSitter will not answer the telephone for Callback

Acknowledgement.

Cause

You did not allow the telephone to ring 10 times. Note: If the TAD

(telephone answering device) is disabled, the telephone rings ten times before the STATIONSitter answers.

If the TAD is enabled, the telephone rings once before the STATIONSitter answers the call.

Solution

When calling the STATIONSitter, and the TAD is disabled, allow the telephone to ring 10 times. Refer to

Chapter 5.

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COMMUNICATIONS/DIAL-OUT

(continued)

Problem 4

The STATIONSitter recites the alarm message or Status Report over the telephone, but is silent at the installation site.

Cause

The local voice mute feature is in effect.

Solution

Deactivate local voice mute. Refer to the programming steps in Chapter 5.

Problem 5

The STATIONSitter and telephone answering device (sharing the same line) answer incoming calls simultaneously.

Cause

The STATIONSitter’s number of

Rings Until Answer is set to equal the number of rings set for the telephone answering device.

Solution

Change the number of Rings Until

Answer for the STATIONSitter.

Refer to Chapter 5.

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Appendix B: Troubleshooting

TEMPERATURE MONITORING:

Problem 1

Can’t program temperature limits; or the unit won’t read the temperature sensor.

Cause

The zone isn’t configured to read a temperature sensor.

Solution

Press SET and CONFIGURE to program the zone. For 2.8K thermistor, you must manually configure. See Chapter 4.

Problem 2

The temperature reading is -20° F or -30° C.

Cause

The temperature sensor has been disconnected or has broken wires.

Solution

Examine the wires to temperature sensor and connect or replace wiring.

Problem 3

Temperature reads 150° F or 65° C.

Cause

Temperature sensor wires are touching or have shorted.

Solution

Verify and correct wiring.

Problem 4

Temperature reading is inaccurate.

Cause a) The zone is configured for the wrong type of thermistor (i.e., 2.8k vs. 10k)

Solution

Manually configure the zone as described in Chapter 4.

b)Temperature sensing may be affected by a source of ambient heat (ie., direct sunlight, or heat duct proximity).

Try moving the sensor to a different location.

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Sensaphone STATIONSitter Manual

TEMPERATURE MONITORING

(continued)

Cause b) Temperature may require calibration.

Solution

After moving or placing the sensor away from ambient heat sources, the temperature may be calibrated to offset inaccurate normal reading by several degrees.

Refer to Chapter 4. c) The unit is using the wrong temperature scale (Fahrenheit vs.

Celsius).

Verify temperature scale.

Refer to Chapter 4.

126

Appendix B: Troubleshooting

4–20mA MONITORING:

Problem 1

Can’t program 4–20mA range; or the unit won’t read the 4–20mA sensor.

Cause

The zone isn’t configured to read a 4-

20mA sensor.

Solution

Press SET and CONFIGURE to program the zone. See Chapter 4 for information on zone configuration.

Problem 2

The zone input is not reading correctly.

Cause a) No power connected to the transducer.

Solution

Connect a power supply as shown in

Chapter 2.

b) Incorrect wiring.

c) The table range is incorrectly programmed.

d) The input is not configured for

4–20mA.

Inspect wiring. Make sure polarity is correct as shown in Chapter 2.

Program the table range for the cailibrated range of the transducer.

Configure the zone for 4–20mA.

Refer to Chapter 4.

e) Multiple devices connected in loop.

The STATIONSitter’s zone is singleended and terminates to ground.

Because of this, the STATIONSitter must be the last device in the loop, and in some cases the ONLY device.

For certain installations, it may be necessary to use a signal isolator.

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Sensaphone STATIONSitter Manual

SOUND LEVEL MONITORING:

Problem 1

False high sound alarms occur frequently.

Cause a) The programmed sound sensitivity results in over-sensitivity to nonalarm sound as well as alarm sound.

Solution

Reprogram the sound sensitivity

(calibration). Refer to Chapter 4.

b) Sound Recognition Time is too short.

Lengthen the sound Recognition

Time. Refer to Chapter 4.

Problem 2

High sound does not cause an alarm.

Cause a) The microphone is not close enough to the high sound source, or the programmed sound setting results in a lack of sensitivity to high sound.

Solution

Move the microphone closer or reprogram the sound sensitivity.

Refer to Chapter 4.

b) No remote microphone (optional) connected to the unit.

Connect a remote microphone to the

Ext. Mic terminals.

128

Appendix B: Troubleshooting

OTHER MONITORING:

Problem 1

Alarm status of a zone is incorrect.

Cause

Incorrect zone configuration.

Solution

Reconfigure the zone. See Chapter 4.

Problem 2

False power-out alarms.

Cause

Programmed Recognition Time is too short.

Solution

AC power is often subject to brief interruptions. To avoid frequent, false alarms, increase the power

Recognition Time.

Refer to Chapter 4.

Problem 3

The STATIONSitter does not recognize power failure.

Cause a) Battery is either incorrectly installed or drained.

Solution

To verify proper battery function, unplug the unit and verify continued operation using battery only. If unit ceases to function, replace the battery.

Refer to Chapter 2.

b) Recognition time setting is too long.

Reprogram Recognition Time. Set the

Recognition Time to the minimum required before a valid alarm occurs. If possible, test the condition by deliberately creating an alert condition. Refer to Chapter 4.

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Sensaphone STATIONSitter Manual

OTHER MONITORING

(continued)

Problem 4

The STATIONSitter does not recognize any alarm.

Cause a) Zones for alarm are disabled.

Solution

Enable the zones for alarm. See

Chapter 4.

b) Programmed Recognition Time is too long.

Reprogram Recognition Time. Set the

Recognition Time to the minimum required for a monitored condition to become a valid alarm. If possible, test the condition by deliberately creating an alert condition.

Refer to Chapter 4.

Problem 5

The batteries drain prematurely.

Cause

The unit’s AC transformer is unplugged or for some other reason full AC power is not available to the unit.

Solution

The batteries will take over powering the unit when the AC transformer is unplugged from the 120 VAC outlet.

When storing the unit, be sure to turn the power switch off.

If the solutions offered above do not appear to correct the problem, apply the following steps, in the order shown.

• Turn the power switch off.

• Wait one minute for the STATIONSitter to completely power down.

• Turn the power switch on.

• Reconfigure the zones. Refer to Chapter 4.

Refer to Chapter 2, Installation, for additional information on batteries and installation procedures. Contact Sensaphone Technical

Support toll-free at 1-877-373-2700.

130

Appendix C: Thermistor Table

APPENDIX C: 2.8K and 10K Thermistor Tables

2.8K Thermistor Data

Degrees Celsius Resistance (Ohms)

-50

-40

-30

-20

-10

0

10

20

30

40

50

60

70

80

187,625

94,206

49,549

27,180

15,491

9,142

5,572

3,498

2,256

1,491

1,009

697

490

351

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Sensaphone STATIONSitter Manual

10K Thermistor Data

Degrees Celsius Resistance (Ohms)

10

20

30

40

-30

-20

-10

0

50

60

70

135.2K

78.91K

47.54

29.49K

18.79K

12.25K

8,194

5,592

3,893

2,760

1,990

132

Appendix D: Technical Specifications

APPENDIX D: STATIONSitter Technical Specifications

Environmental Inputs

Number of Zones: 8

Zone Connector: terminal block

Zone Types: N.O./N.C. contact, 2.8K and 10K thermistor (-20 to

150 deg F), and 4-20mA (-10,000 to 10,000)

Zone characteristics: 10KΩ to 5V (temperature/contact) or 237

Ohms to ground (4-20mA)

A/D Converter Resolution: 10 bits ±2 LSB

Zone Protection: Gas discharge tubes, PTC fuses, and fast acting diode clamps

Microphone

Internal: for recording custom voice messages

External (optional): For listening-in to on-site sounds and high sound level alarms

• Mic Connector: terminal block

• Mic Type: Electret Condenser

• Mic Impedance: 2.2K

Phone Interface

Terminals for connection to a two-wire analog telephone line

Line Seizure

LED Indicators

: (8) Zone Alarms, Sound, Power, Battery OK,

Phone in Use, Output On, and System On

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Sensaphone STATIONSitter Manual

Pump Control Inputs

Level Sensor: Optically isolated 4–20mA input for connecting to a well-level transducer.

Float Inputs (3): Optically isolated dry contact inputs for connecting to float switches.

Relay Output

: 2A 120VAC/2A 24VDC - Programmable for manual switching or automatic switching on alarm.

Pump Outputs (2)

: 2A 120VAC/2A 24VDC—Programmable for duplex alternating pump control in Fill or Drain mode.

Power Supply

Power Supply: 120VAC/12VAC 60Hz 10W wall plug-in transformer

Power Consumption: 5 Watts

Power Protection: Metal Oxide Varistor

Battery Backup: Optional

24V Output: 24VDC 40mA max.

Environmental

Operating Temperature: 32-122 deg F (0-50 deg C)

Operating Humidity: 0-90% RH non-condensing

Storage Temperature: 32-140 deg F

134

Physical

Dimensions: 10.5"h x 8.3"w x 1.8"d

Weight: 3.5 lbs.

Enclosure: Aluminum housing with integral mounting flanges for wall or panel installation.

APPENDIX E: STATIONSitter Quick Reference Guide

Communications

ID Number

ID Message

Identification number of the STATIONSitter

[SET] or [WHAT IS] + [ID/POWER]

Range=0–16 digits, Default=blank

Custom message identifying the STATIONSitter

[SET] or [WHAT IS] + [MESSAGE] + [ID/POWER]

Max:6 seconds Default=N/A

Zone Message

Voice Repetitions

Message identifying the zone in alarm

[SET] or [WHAT IS] + [MESSAGE] + [zone #]

Max:3.75 seconds Default=N/A

Number of times alarm message is repeated over the phone

[SET] or [WHAT IS] + [VOICE REPS]

Min: 1 reps, Max: 10 reps Default=3 reps

Dial-Out Phone Numbers Phone numbers dialed to report alarm conditions

[SET] or [WHAT IS] +[PHONE NUMBER] + [number 1–8]

Max: 8 numbers, 48 digits each Default=N/A

Call Delay

Intercall Time

Time delay until first call is made

[SET] or [WHAT IS] + [CALL DELAY] (min:sec)

Min: 00:00 Max: 60:00 Default=00:30

Time delay between phone calls

[SET] or [WHAT IS] + [INTERCALL TIME](min:sec)

Min: 00:10, Max: 60:00 Default=01:00

Max Calls Number of calls until unit self-acknowledges

[SET] or [WHAT IS] + [MAX CALLS]

Min: 0 calls, Max: 255 calls Default=100 calls

(TAD) Answering Device

Allows STATIONSitter to bypass answering devices on the same line

Compatibility [SENSOR ON/OFF] + [RINGS/TAD/*]

On or Off, Default=Off

Rings Until Answer

-

Speaker Mute

Call Progress

Number of rings until unit answers an incoming call

[SET] or [WHAT IS] + [RINGS/TAD/*]

Min: 1 ring, Max: 15 rings DEFAULT=4 rings

Turns off the speaker during alarm conditions

[SENSOR ON/OFF] + [MESSAGE/MUTE]

On or Off Default=Off

Disables call progress detection feature

[SENSOR ON/OFF] + [STATUS/CONFIGURE]

On or Off Default=On

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Sensaphone STATIONSitter Manual

Callback Acknowledgment Allows alarm acknowledgment with 10 rings

Tone or Pulse Dialing

[SENSOR ON/OFF] + [CODE]

On or Off Default=Disabled (off)

Dialing method—touch-tone or pulse

[SENSOR ON/OFF] + [PHONE NUMBER T/P]

On=Tone, Off=Pulse Default=Tone

Alarm Programming

Temp Alarm Limits High and low temperature alarm limits

[SET] or [WHAT IS] + [LOW LIMIT] or [HIGH LIMIT]+[zone #]

Min: -20°F/-29°C Max:150°F/65°C Default=Low: 0°F; High: 100°F

4-20mA Table Range Defines upper and lower range of 4–20mA sensor

[SET] or [WHAT IS] + [TABLE RANGE] + [zone #]

Min: -10,000, Max: 10,000 Default=Low: 0, High:100

4-20mA Alarm Limits High and low alarm limits

[SET] or [WHAT IS] + [LOW LIMIT] or [HIGH LIMIT] + [zone #]

Min: -10,000, Max: 10,000 Default=Low: 0, High: 100

Zone Calibrate

Offset correction factor [temp/4-20mA]

[SET] or [WHAT IS] + [CALIBRATE] + [zone #]

Min: -15°/-100, Max: 15°/100 Default=0

Auto. Zone Configuration Automatically configures all zones.

[SET] + [STATUS/CONFIGURE]

Default=n/a

Manual Zone Configuration To configure an individual zone type

[SENSOR ON/OFF] + [TABLE RANGE] + [zone #] + [type]

1 = NC, 2 = NO, 3 = Temp, 4 = 4–20mA Default=n/a

Recognition Time Zones 1-8 Length of time a fault condition must exist to trip an alarm

[SET] or [WHAT IS] + [REC TIME] + [zone #]

Min:00:00, Max: 272:00 Default=00:03 (min:sec)

Rec Time: Power Failure Length of time the power must be off to trip an alarm

[SET] or [WHAT IS] + [REC TIME] + [POWER]

Min: 00:00, Max: 272:00 Default=05:00 (min:sec)

Rec Time: High Sound Level Length of time the sound must be high to trip an alarm

[SET] or [WHAT IS] + [REC TIME] + [SOUND]

Min: 00:05, Max: 00:60 Default=00:08 (min:sec)

Sound Level Alarm Sensitivity Microphone sensitivity for high noise level alarm

[SET] or [WHAT IS] + [CALIBRATE] + [SOUND]

Min: 1 (most), Max: 255 (least) Default=32

Enable/Disable Zone Turns zone alarm detection on or off

[SENSOR ON/OFF] + [zone #]

On or Off Default=Enabled (on)

136

Power Alarm Enable/Disable Turns power alarm detection on or off

[SENSOR ON/OFF] + [POWER]

On or Off Default=Enabled (on)

Sound Alarm Enable/Disable Turns high sound level alarm detection on or off

[SENSOR ON/OFF] + [SOUND]

On or Off Default=Enabled (on)

Temperature Scale Selects between Fahrenheit and Celsius

[SENSOR ON/OFF] + [TEST/°F/°C]

On or Off Default=Fahrenheit (on)

Designating a Zone Unused Removes zone from status and alarm reports

[SENSOR ON/OFF] + [SET] + [zone #]

On or Off Default=on

Special Functions

Dial-Out Test Mode

Listen-In Time

Acknowledgment Code

Date & Time

Simulates alarm to test telephone programming

[SET] + [TEST] + [# key 1–8]

Default=none

Length of listen-in time during call-in status report

[SET] or [WHAT IS] + [LISTEN TIME]

Min: 0 sec, Max: 255 sec Default=00:00 (min:sec)

To create an individual user’s 4-digit acknowledgment code

[SET] + [CODE] + [# key 1–8]

Default=1234 for user 1, no default for users 2–8

Internal clock/calendar

[SET] or [WHAT IS] + [DATE/TIME/#]

Date: mmddyy, Time: hhmm Default=none

Alarm History

Reset History

Switch Output

Output Mode

Level Sensor

Table Range

Recites last 10 alarms

[WHAT IS] + [HISTORY]

Default=n/a

Clears the alarm history

[SET] + [HISTORY]

Default=n/a

Turns output relay on or off (in manual mode)

[SENSOR ON/OFF] + [OUTPUT] + [Output #] + [1=On, 0=Off]

On or Off Default=off

Program relay output as manual or automatic for specific zone

[SET] or [WHAT IS] + [OUTPUT] + [Output #] + [Mode #]

Default=none

[SET] or [WHAT IS] + [TABLE RANGE] + [OUTPUT]

Min:10,000, Max:10,000 Default=Low:0, High=100

Level Sensor

Calibration

[SET] or [WHAT IS] + [CALIBRATE] + [OUTPUT]

Min: -100, Max:100 Default:=0

137

Sensaphone STATIONSitter Manual

Web Page Activation

Keypad Unlock

Lets STATIONSitter create a web page of sensor data

(Requires activation at Sensaphone, Inc.)

[SENSOR ON/OFF] + [ENTER] + [code]

Default=none

Allows programming changes

[WHAT IS] + [ENTER/LOCK] + [4 digit code]

Default=unlocked

Keypad Lock Prohibits programming changes

[SET] + [ENTER/LOCK] + [4 digit code]

Default=unlocked

Press [ENTER] after all Key Sequences starting with [SET].

Use [SET] to establish parameters, [WHAT IS] to verify them.

SPECIAL KEY FUNCTIONS

RING/TAD/*

Used to enter a minus sign for negative alarm limits or calibrations.

DIALOUT CODES

CODE 1 Inserts a 2-second pause; precedes a dialout number for blind dialing

CODE 2 Inserts a “Wait for answer”

CODE 3 Numeric pager call type

CODE 4 Alphanumeric pager type

CODE 5 Alphanumeric pager ID #

CODE 6 Change to Touch-Tone dialing

138

APPENDIX F: Accessories

The sensors and accessories listed below are available from

Phonetics, Inc., and represent the most commonly used devices.

Other dry contact sensors or 4–20mA transducers, designed for more specialized applications, may also be used. Commercial or industrial electrical supply houses can provide devices to monitor virtually any condition. For further information, contact a

Sensaphone Sales Associate toll-free at 1-877-373-2700.

PART SENSOR/

NUMBER SWITCH

FGD-0006 Magnetic Reed Switch

FGD-0007 Passive Infra-Red Detector

FGD-0010 50' two-conductor #22AWG shielded accessory Cable

FGD-0013 Spot Water Detector

FGD-0022 Temp° Alert

FGD-0023 ISOTEL Surge Protector

FGD-0027 Humidistat

FGD-0049 Smoke Detector with Built-in Relay

FGD-0052 Humidity Transmitter

FGD-0054 Power-Out Alert™

FGD-0056 Zone Water Detector w/Water Rope

FGD-0057 External Microphone

FGD-0063 10' additional Water Rope for FGD-0056

FGD-0102 10K Weatherproof Temperature Probe

FGD-0104 10K Outdoor Air Weatherproof Temperature Sensor

FGD-0200 Phonecell SX3e Cellular Phone

FGD-0205 Multipoint Wireless I/O System

FGD-83xx 5AH battery backup kit

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Sensaphone STATIONSitter Manual

140

Chapter 5: Communication Programming

APPENDIX G: Returning Your STATIONSitter for

Repair

In the event that the STATIONSitter does not function properly, we suggest that you do the following:

1. Record your observations regarding the STATIONSitter’s malfunction.

2. Call Sensaphone Technical Support toll-free at 1-877-373-2700 or e-mail [email protected] prior to sending the unit to Sensaphone for repair. Our product support specialists are able to diagnose and correct many unit setup and programming problems over the phone.

If the unit must be sent to Sensaphone for Servicing, please do the following:

1. Turn the power switch Off, disconnect all wiring and unplug the unit.

2. Carefully pack the unit to avoid damage in transit. Use the original container (if available) or a sturdy shipping box.

3. To avoid shipping delays, you must include the following information:

a) Your name, address and telephone number.

b) A note explaining the problem.

4. Ship your package to the address below:

SERVICE DEPARTMENT

Phonetics, Inc.

901 Tryens Road

Aston, PA 19014

5. Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with recourse for damage or replacement.

141

Sensaphone STATIONSitter Manual

142

Test Log

143

144

StationSitter Index

A

Alarm Limits 41–43

Alarm Recognition Time 38–40

Auxiliary Output 101

Automatic Modes 101–102

Manual Mode 102–104

C

Communication Programming 51–88

Alarm Acknowledgment Test Codes 70–71

Alarm Dial-Out Telephone Numbers 58–66

Alphanumeric Pager Dialout 63–66

Numeric Pager Dialout 60–63

Voice Dialout 58–59

Alarm History 72

Callback Acknowledgment 88

Call Delay Time 75–76

Call Progress 79

Date & Time 51–52

Dial-Out Test Mode 69

ID Number 56–57

Intercall Time 77–78

Listen-in Time 84

Locking the Keypad 85–86

Max Calls 81–82

Rings Until Answer 74

Speaker Mute 87

Special Dialing Options 67–68

Blind Dialing 68

Telephone Answering Device Compatibility 83

Tone or Pulse Dialing 73

Voice Messages 53–55

Voice Repetitions 80

E

Exit Delay 49

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Sensaphone STATIONSitter Manual

I

Installation

LED Indicators 27

Operating Environment 21–22

Grounding 22

Mounting the STATIONSitter 21

Turning StationSitter On 23–24

Backup Battery (optional) 23–24

Telephone Line 24

Wiring Sensors & Transducers to Zone Inputs 24–26

Wiring Recommendations 26

Internet Web Status 105–106

Activating the Web Page Feature 106

Levels of Service 105

K

Keypad Commands 29

Aborting 29

Acknowledging a False Alarm 30

Error Messages 29–30

O

Operation 107–118

Alarm Acknowledgment 109–112

Alphanumeric Pager Dialout 111–112

Automatic (Max Calls) 112

Numeric Pager Dialout 110

Voice Dialout 109

Alarm Dialout 107–109

Alarm Dialout: Alphanumeric Pager 108

Alarm Dialout: Pager 108

Alarm Dialout: Voice 107–108

Alarm Notification 107

Alarm Recognition 107

Dialout Note: Call Progress 107

Call-In Status 113

Remote Commands via Touch-Tone Phone 114–117

Activate Microphone Listen-in 116

Control the Relay Output 116

Enable/Disable Zones 115

Hang-up 117

146

Request Alarm History 116

Request Status Report 116

Set and Recite High & Low Alarm Limits 115

Set and Recite Telephone Numbers 115

P

Pump Control 89–100

Application Example 100

Installation Recommendations 93

Level Sensor or Float Switch Selection 90–92

Analog Level Sensor Wiring 91

Float Switch Wiring for Draining the Well 91

Float Switch Wiring for Filling the Well 92

Output Wiring 89–90

Pump Control Programming 93–94

Analog Level Sensor Programming 93–96

Float Switch Programming 97–98

Manually Controlling the Pump Outputs 99

R

Recommmended Programming Steps 30

S

Sound Level Calibration 46–47

StationSitter

2.8K & 10K Thermistor Tables 131–132

Accessories 139

Checking for Proper Operation 119–120

FCC Requirements v–vi

General Requirements for all Automatic Dialers vi

Important Safety Instructions iii–iv

Canadian Department of Communications Statement vii

Introduction 17–20

Features 18

Layout 19

Technical Support 20

Quick Reference Guide 135–138

Technical Specifications 133–134

Test Log Templates 143–144

Troubleshooting 121–130

Warranty ix–xii

147 147

Sensaphone STATIONSitter Manual

Z

Zone Calibration 44–45

Zone Programming 31–50

Configuring Type 31

Designating a Zone as Unused 48

Manual Zone Configuration 32

Power 34

Sound Level Alarm 34

Table Range for 4-20mA Sensors 35–37

Tempterature Scale Configuration 35

Zone Alarms 33–34

148

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