Canon FAXPHONE 40 Service manual

FP B45
FP B40
SERVICE
MANUAL
Canon
FAXPHONE B45/B40
SERVICE
MANUAL
REVISION 0
FAXPHONE B45
FAXPHONE B40
FAXPHONE B40
APRIL. 2003
COPYRIGHT © 2003 CANON INC.
H12-2642
H12-2622
H12-2616
120V USA
120V CND
120V LTN
HY8-19B5-000
FAXPHONE B45/B40 APRIL. 2003 PRINTED IN JAPAN (IMPRIME AU JAPON)
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance,
and repair of products. This manual covers all localities where the products are sold.
For this reason, there may be information in this manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.
When changes occur in applicable products or in the content of this manual,
Canon will release technical information as the need arises.
In the event of major changes in the contents of this manual ,
Canon will issue a new editions of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names described in this manual are the registered trademarks of the individual
companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,
reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
Copyright © 2003 by Canon Inc.
CANON INC.
Consumer Imaging Products Quality Assurance Dept. 1
5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-8501, Japan
DTP System
This manual was produced on a Windows 2000®,
All graphics were produced with Adobe Illustrator 9.0J®.
All documents and all page layouts were created with Adobe PageMaker 7.0®.
I. MEANING OF MARKS
The marks used in this manual have the following meanings.
Mark
Meaning
States a precaution to be taken to prevent danger to personnel, damage to the
product, or damage to electronic components by discharge of static electricity.
for example.
States a precaution to be taken to prevent damage to electronic components by
electrostatic discharge.
If the following mark is used, follow the directions given.
Informs you of fire-related cautions.
Informs you that the plug must be removed from the power outlet before starting
an operation.
Gives useful information to understand descriptions.
NOTE
REFERENCE
Indicates sections to be read to obtain more detailed information.
I
II. ABOUT THIS MANUAL
This manual is divided into five parts, and contains information required for servicing the product.
Each of the above parts is further divided into the following four chapters:
Chapter 1: General Description
This part explains product specifications and the how to service the unit safely. It is very
important, so please read it.
Chapter 2: Technical Reference
This part explains the technical theory the product.
Chapter 3: Disassembly
This part explains the assembly and disassembly of the product.
Chapter 4: Maintenance and Service
This part explains how to maintain the products for troubleshooting and service operations and
service switches.
Chapter 5: Parts catalog
This part explains the parts catalog
Chapter 6: Appendix
This part explains the installation
REFERENCE
• For more details of user operations and user reports, see the separate volume of
USER'S GUIDE.
• Detailed description of each SSSW/parameter is not given in this manual except
the new SSSWs/parameters added to this model.
See G3 Facsimile Service Data Handbook (supplied separately) for details them.
• See the G3/G4 Facsimile Error Code List (Rev.2, supplied separately)
for details of the error codes not shown in this manual.
II
III. REVISION HISTORY
REVISION
0
CONTENT
Original
III
IV. TABLE OF CONTENTS
PageChapter 1: General Description
1- 1
1. Product View
1- 1
2. Product Outline
1- 2
3. Configuration
1- 3
4. Specification List
Chapter 2: Technical Reference
2- 1
1. ONE-PASS FUNCTION
2- 5
2. VOICE DIALING
2- 6
3. CAUTIONS IN PRODUCT TRANSPORTATION (SIMPLE)
2- 7
4. WIRING DIAGRAM
Chapter 3: Assembly and Disassembly
3- 1
1. ATTENTION TO BE PAID DURING ASSEMBLY/DISASSEMBLY
3- 4
2. DISASSEMBLY
Chapter 4: Maintenance & Service
4- 1
1. MAINTENANCE LIST
4- 2
2. TROUBLESHOOTING
4 -13
3. SERVICE SWITCHES
4 -23
4. TEST FUNCTIONS
Chapter 5: Parts catalog
5- 1
1.Patts catalog
Chapter 6: Appendix
6- 1
1. INSTALLATION
IV
Chapter 1
General
Description
FAXPHONE B45/B40 Chapter 1: General Description
1.PRODUCT VIEW
Fig 1-1 Product view
F
2. PRODUCT OUTLINE
F
FAXPHONE B45/B40 is a low-end, ink-jet, and stand-alone FAX and is targeted
on worldwide sales operations, following FAXPHONE B640 which had robust sales in
overseas. In recent years, low-price/low-cost machines have been spreading
without remorse all over the world,
especially in USA, causing deflation in the entire market.
Affected by this trend, the number of FAXPHONE B640 sales has been lowering year
after year.
On the other hand, BX-3CRG, a consumable, is still profitable without decline.
FAXPHONE B45/B40 is newly introduced to capture market share,
and to maintain and expand the consumable business in BX-3.
Estimated life of the product: 5 years or 18,000 pages, whichever is earlier
1-1
FAXPHONE B45/B40 Chapter 1: General Description
3.CONFIGURATION
3.1 Main Body
Product Code
8094A006(H12-2642)
8012A008(H12-2622)
8012A024(H12-2616)
Destination
USA
CND
LTN
Official Product Name
FAXPHONE B45 (TAM:Yes)
FAXPHONE B40 (TAM:None)
FAXPHONE B40 (TAM:None)
3.2 Option
Product Code
8277A006(H12-3892)
Destination
USA
Official Product Name
US-HS KIT (CT-23)
1-2
FAXPHONE B45/B40 Chapter 1: General Description
4. SPECIFICATION LIST
Printer
Printing method
Bubble jet
Printing resolution
360dpi x 360dpi
Paper capacity
Cassette size
None
Cassette capacity
None
Manual feed
Yes
Tray Size
LTR/LGL/A4
Tray Capacity
50 sheets
Paper size
LTR/LGL/A4
Color Printing
None
Printing speed
Sec/ page
53 sec/pages
Page(s) /min
1.13 pages/min
Printing width
Max. 203 mm
Printing direction
—-
Printing Cartridge
Ink/Head
Product name
BX-3 Cartridge
Capacity (BLK)
Approx. 850 pages
Toner or ink saving
Stacker
Yes (One-Touch 08 key)
Method
Draft Mode
Pages
Approx. 1500 pages
Pages
None
Type
None
PDL
None
DOS Print
None
SURF
—-
Printing image processing
Yes
Smoothing
None
Resolution conversion
Yes
Printing pixel correction
None
1-3
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
Applicable Line
PSTN
Yes
ISDN
None
Others (private line, etc.)
None
F Net16Hz (JPN)
None
F Net1300Hz (JPN)
None
DI Service (JPN)
None
Mercury (UK)
None
Econophone (SPAIN)
None
Hong Kong Telephone(HK)
None
DRPD (USA)
Yes
Caller ID
Yes
NET SWITCH (Australia)
None
Own Ringing(Fin)
None
FAX ABILITY (New Zealand)
None
G4
None
G3
Yes
Color Fax Transmission
None
Applicable service
Compatibility
Data compression system
B/W
MH, MR, MMR
Color
None
ECM
Yes
Modem
Type
FAX modem
Speed
14,400bps(TX only)
ITU recommendation
V.17, V.29, V.27ter, V.21
1-4
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
Transmission speed
Canon Standard Chart
Between 6 and 7 sec
CCITT (ITU-T) No.1 Chart
Between 6 and 7 sec
Canon express protocol
None
FAX resolution
Transmission(pel/mm x line/mm)
8 x 3.85 , 7.7
Reception(pel/mm x line/mm)
8 x 3.85 , 7.7
Scanning image processing
GENESIS / UHQ
Yes
No. of halftone levels
256 levels
Automatic image adjustment
None
Document Mode
Halftone (STD)
Density adjustment level
Yes
Multi-level Resolution Conversion
Yes
Automatic Density Adjustment
None
Fax scanning speed
Sec./page (A4, Standard)
13.5 sec/page
Page(s)/min
4.8 page/min
Telephone Handset
Included (USA only)
1-5
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
Dealings/Keys
Manual 10-key dialing
Yes
On-Hook key
Yes
Reception Mode key
Yes
Automatic dialing
Yes
One-Touch Speed dialing
9
Coded-Speed dialing
50
Programmable Number of digits
20 average( average programmable
number of digit )
Group dialing
None
Program dialing
None
Dial search
Yes
Hold key
None
Tone Dialing key
Yes
Pause key
Yes
Set key
None (Shared with Start Key)
Clear key
Yes (One-Touch 06 key)
Redial key
Yes
Function key
Yes
Copy key
Yes ( Shared with Start Key )
Cursor key
Yes
ESS key
None
Help key
None
Pin Code key (USA)
None
1-6
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
FAX/TEL auto switch
Yes
Detecting signal
CNG
OGM1
Method
Yes (with TAM)
Message
Need to record (with TAM)
Language
—-
Method
None
Message
None
Language
None
OGM2
P-Ci
None
Auto RX w/o ring
Yes
Built-in answering machine
Yes (with TAM)/None
Method
Digital
OGM
Need to record (with TAM)
Message
No. of messages
55(include OGM)
Recording time
10 minutes ( Total )
Answering machine Hook-up
Yes (without TAM)
Detecting signal
CNG
Remote reception
Yes
Dialing
Yes
Code
On hook
25 (Default)
None
Extension phone hook-up
Yes
Speakerphone
None
Phone call at power failure
None
1-7
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
Memory capacity
704 KB
Type
DRAM
Storage Method
Depend on receiving mode
Option
None
Indicating amount of memory use
None
Memory Back-up
None
Back-up time
None
Direct transmission
Yes
Memory transmission
Yes
Quick memory TX
None
Direct transmission when memory is full
None
Dual access
Semi dual access
Max. File No. Of reservation
Time sharing dial
TX reservation
30
None
Memory
None
Direct
None
Batch transmission by destination
None
1-8
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
Polling TX
None
Direct
None
Memory
None
Bulletin board function
None
Sequential broadcasting
Yes
Max. No. of destinations
Delayed transmission
Max. 60
Yes (One-Touch 03 key)
No. of destinations
60
No. of reservation
1
Batch transmission
None
No. of destinations
None
Time setting
None
Confidential transmission
None
Relay broadcasting command
None
Password/ Sub address sending
None
Sub address
None
Selective polling
None
Password
None
Error retransmission
None
Auto redial
Yes
Times
Variable
Interval
Variable
Error redialing
None
1-9
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
Memory reception
Yes
Alarm
None
Automatic output
Yes
Memory lock reception
None
Time setting
None
Multiple printing
None
Polling reception
Yes (One-Touch 07 key)
Timer polling
None
Confidential mailbox
None
Relay broadcasting
None
Transfer
None
Received image reduction
Yes
Fixed
Yes
Automatic reduction
None
Main & Sub
None
Reduction ratio
None
Collating
None
N in 1 reception
None
DM preventive function
None
DTMF remote
None
Closed Network
None
System Management password
None
Management by section
None
1-10
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
Use restriction
None
Calling
None
Transmission
None
Printing
None
Report and list
Activity result report
Activity result, Tel. no. of destination,
Abbreviated name,
Date of first activityActivity time, No. of page
Multiple activity result list
Multiple transmission result list is delivered
after sequential broadcasting.
(Tel no.of destinations, abbreviated name)
Activity management report
No. of items : 20, Tel. no. of destination
Abbreviated name,
By transmission/reception,Activity time,
No. of page, Activity result
One-Touch Dialing List
One-Touch dialing no.,
Tel. no. of destination,Abbreviated name
Coded-speed Dialing List
Coded-speed dialing no.,
Tel.no. of destinationAbbreviated name
User data list
Basic registration, Settings of Report,
Transmission, Reception, Printing, System, and TAM
Memory clear list
Activity mode, Tel.no. of destination,
abbreviated name, Date of reception, No. of page
System dump list
Delivered by service mode
TTI selector
None
1-11
FAXPHONE B45/B40 Chapter 1: General Description
Facsimile
Display
Type
LCD
Size
16 x 1
Chinese character
None
LCD
One of 4 languages
Report
One of 4 languages
Operation panel
ENG, FRN, SPN, Portugure
Languages
Transmission header
Yes
Reception footer
None
Keep printing during low toner supply
None
Self-demonstration function
None
Help function
None
Clock
Yes
Verification stamp
None
Daylight saving time auto switch
Yes
RMD
None
1-12
FAXPHONE B45/B40 Chapter 1: General Description
Copy
Scanning resolution
Black & White
8 x 7.7 pel
Color
None
Printing resolution
Black & White
360 dpi x 360 dpi
Color
None
Copy speed
Black & White
74sec/page
Color Fine
None
Color Draft
None
Color snapshot (4 x 6 inch)
None
Scanner
Scanning resolution
8 x 7.7
Scanning method
CIS
Type
Sheet
Color
None
Scanning document size
212 mm ( LTR )
Scanning time
Sec/page
12.5sec/page
Pages/min
4.4pages/min
A4, Letter
15 pages
B4
None
ADF
Legal
5 pages
Gray scale
None
Color
None
TWAIN
None
1-13
FAXPHONE B45/B40 Chapter 1: General Description
PC Interface
None
Type
Mode
Speed
PC FAX
Bi-directional. Parallel
None
USB
None
Bi-directional. Parallel
None
USB
None
Bi-directional. Parallel
None
Forward
None
Reverse
None
USB
None
PC Fax Interface
None
Bundled PC Fax software
None
Phonebook
None
SOFTWARE
None
Management utility software
None
Programming of fax from PC
None
SPEED DIALS
None
USER SETTINGS
None
REPORTSETTINGS
None
TX SETTINGS
None
RX SETTINGS
None
PRINTERSETTING
None
SYSTEM SETTINGS
None
Real time H/W status to PC
None
Bundled Software Package
None
On-line Documentation
None
1-14
FAXPHONE B45/B40 Chapter 1: General Description
General
Power Consumption
Maximum
32W
Standby
4.4W
Low Power Consumption Design
None
Method
None
Power Consumption
None
Maximum (Copy)
50db
Standby
—-
Unit
18,000 Sheets or 5 years
Scanning Section
18,000 Sheets or 5 years
Printing Section
18,000 Sheets or 5 years
Noise
Durability
Applicable Standard
Electrical
UL1950, C-UL
Radiation Noise
EMC
FCC Part15 ClassB
Immunity
—-
PTT
FCC Part68 IC
Energy saver
Energy Star
Earth-friendliness
None
Accessibility
FPR sec.508
Others
FCC sec.255
External Dimension
Weight
Including Handset, Tray
W410 x D307 x H308
No Handset, Tray
W400 x D228 x H177
Standard
Approx. 4.7 kg
1-15
FAXPHONE B45/B40 Chapter 1: General Description
TEL functions
Caller ID
Yes (USA only)
Caller ID display
Yes (USA only)
Caller history
Yes (20) (USA only)
Call back
Yes (USA only)
U can talk voice tags
15 (USA only)
No. of training
2
Hands-free voice dialing
Yes
1-16
FAXPHONE B45/B40 Chapter 1: General Description
TAM ( Only FAX-B140)
Method
Digital
Time of message
384KB
Total recording time
Max. 10 min ( include OGM )
Total recording time
55(include OGM)
Max.rec time per message
0/30/60/120 sec (0sec: OGM mode)
OGM own
1 (max. 20sec)
OGM regular
None
Messager function
1
Record telephone call
None
Recording back up
Yes
Show the number of message
Yes
Toll saver
Yes
Forward
Yes (redial OK)
Forward to 2 call No.
None
Call to pocket bell
None
Stamp
None
Listen to fast (slow) message
None
Remote
Playback
Yes
Record OGM
Yes
Record message
Yes
Playback OGM
Yes
TAM on/off
Yes
Forward on/off
Yes
Delete
Yes
Monitor
Yes
1-17
Chapter 2
Technical
Reference
FAXPHONE B45/B40 Chapter 2:Technical Reference
1.ONE-PASS FUNCTION
1.1 Document Feed
1
2
5
4
3
FIG 2-1
2-1
FAXPHONE B45/B40 Chapter 2:Technical Reference
1.2 Part Names and Functions
The part names and their functions indicated in FIGURE 2-1 are as follows
1. Document Separation Roller
This roller separates a multiple-page document using the difference in coefficient of friction
among the separation pad, original, and separation roller.
2. Document Feed Roller
When the document separation roller starts to rotate, the document feed roller and
the upper document feed roller also rotate simultaneously.
3. Paper Feed Roller
The paper feed roller feeds the recording paper picked up from the ASF to the printing position of
the printer assembly. Then, this roller feeds recording paper by designated amount in cooperation
with the carriage.
4. Eject Roller
The eject roller is used to deliver an document.
5. Contact Sensor unit
The contact sensor usually is in the position distant from the platen, and it moves above
the platen when an document is read. The contact sensor reads the image data from the document,
converts the data to serial analog image data, and sends it to SCNT board.
2-2
FAXPHONE B45/B40 Chapter 2:Technical Reference
1.3 Paper Pickup & Feed
4
1
3
2
Fig 2-2
2-3
FAXPHONE B45/B40 Chapter 2:Technical Reference
1.4.1 Part Names and Functions
The part names and their functions indicated in FIGURE 2-2 are as follows:
1. Pick-up Roller
The pick-up roller is semicircular shape. It works with the press plate and picks up
a sheet of recording paper by 1 rotation.
2.Paper Feed Roller
The paper feed roller feeds the recording paper picked up from the ASF to the printing position
of the printer assembly. Then, this roller feeds recording paper by designated amount in cooperation
with the carriage.
3. Eject Roller
The eject roller is used to carry printed recording paper without damaging the printed surface.
The rowel has an ink-proof shape.
4. Contact Sensor
The contact sensor is usually positioned at this position and does not work during recording.
2-4
FAXPHONE B45/B40 Chapter 2:Technical Reference
2.VOICE DIALING
Voice dialing is a phone call system using voices for dial-up.
When one registers a phone number to which one wants to place a call,
a voice can be registered as an additional setting by speaking the name of the owner
of this number. To place a call, the caller speaks the name of this person into
the handset.
At that time, the phone call system makes a choice of a name from among
the pre-registered names, and fixes the matched name or the resembling name to be
called. Then the system starts calling the number on the other end of line.
This process works in the following manner
1. Input in your voice the name of the one you want to call in the voice-dialing
registration mode
(additional setting at the time of phone number registration for this person).
2.The inputted voice signal (analog) is converted to a digital signal.
3. The pattern of the converted digital voice signal is analyzed.
4. The above Steps 1 through 3 are repeated twice, and the phone call system
recognizes the pattern of the voice.
5. When the 1st pattern and the 2nd pattern are recognized as matching,
the voice pattern is registered in the memory.
6. When a voice is inputted from a handset at the time of voice dialing,
the voice pattern is analyzed, then it is compared with the voice patterns
which have been registered in the memory, and the system fixes the matched number
or the resembling number to be called.
7. After the calling, the name of the person on the other end of line is displayed
on the LCD. By pressing the Set key, the dial calling operation starts.
(When AUTO VOICEDIAL is set to ON from the user soft SW, dialing automatically
starts in 2 sec after that the phone number is displayed on the LCD.)
Cautions:
In order to ensure the voice input and to prevent misrecognition,
make it a rule to register the voice in a noiseless place.
2-5
FAXPHONE B45/B40 Chapter 2:Technical Reference
3.CAUTIONS IN PRODUCT TRANSPORTATION (SIMPLE)
3.1 Caution in Product Transportation (Simple Package)
1. Be sure to attach the BJ cartridge to a carriage unit; otherwise, ink may leak.
2. Be sure to place a cushioning material (paper is acceptable) between
the CS unit and the printer chassis, or the CS glass may break.
2-6
FAXPHONE B45/B40 Chapter 2:Technical Reference
4. WIRING DIAGRAM
TO SCNT Board
Power supply unit
J602
Extention phone
NCU Board
Telephone line
J202
1---15
Pick up
roller
sensor
SCNTBoard
J201
1--10
PES
1----24
PRS
Document
sensor
J401
1--4
( B40: 4--15)
Flat cable
M
J302
Flat cable
1-----24
1--2
Hand set
Paper feed
Motor
CN201
J103
1--2
1--4
CN101
Paper
edge
sensor
J251
J301
J151
J152
1------32
1--4
1--4
1-2
Speaker
Carriage
ribbon
cable
TO Power supply unit
Operation
Panel
Contact
sensor
BJ
Cartridge
M
Fig 2-3 Wiring Diagram
2-7
Carriage
motor
Chapter 3
Assembly and
Disassembly
FAXPHONEB45/B40Chapter3:AssemblyandDisassembly
1.ATTENTION TO BE PAID DURING DISASSEMBLY
1.1 Safety Cautions
Electrical shock
In order to prevent any risk of electrical shock, always be sure to check that the power cord
and modular jack have been removed.
When conducting service that requires the main unit to be powered on,
be sure to wear some kind of earthing, such as a wrist strap, etc. Otherwise,
there is a danger of conduction and electrical shock.
Parts which are generally likely to cause electrical shock are as follows.
• Power supply unit primary (supplied with AC voltage)
• Telephone line primary
High temperature
In order to prevent burns during disassembly, allow at least ten minutes, after the power
has been switched off, for the high temperature components to cool down.
General high temperature components are as follows.
• Motors
• Power supply unit
• Elements on driver ICs, etc., on PCBs (in particular, ICs with heatsinks)
• BJ cartridge aluminium plate (for BJ cartridge engine models)
Battery Replacement
The batteries must be replaced correctly to avoid explosion.
Do not replace any battery with one not indicated for the machine, ie., use one of
the same type or equivalent.
Be sure to dispose of used batteries according to local laws and regulations.
Fire
It is dangerous to throw lithium batteries and parts and components containing
flammable substances, such as cartridges, etc., into fire.
Such parts and components must be disposed of in accordance with local laws and regulations.
Ignition
When using solvents such as alcohol, etc., while conducting service, there is a danger
of fire igniting from heat from internal circuitry and from sparks.
Before using any such solvents, be sure to switch off the power and allow time for
high temperature parts to cool down. Make sure that there is sufficient ventilation
when working with solvents.
Movable parts
In order to prevent accidents with movable parts, be sure to remove the power cable
when conducting service that requires disassembly. Also, take care that personal accessories
and hair, etc., are not caught in any moving parts.
3-1
FAXPHONEB45/B40 Chapter3:AssemblyandDisassembly
1.2 General Cautions
Damage due to electrostatic discharge
This machine contains contact sensors and printed circuit boards that use ROMs, RAMs,
custom chips and other electronic components that are vulnerable to damage
by electrostatic discharge.
Be careful to avoid any damage from electrostatic discharge when conducting service that requires
disassembly.
Static electricity warning
Electrostatic discharge can destroy electronic components and alter electrical
characteristics. Plastic tools and even your hands, if they are not earthed, contain
sufficient static electricity to damage electronic components.
The following materials may be used as countermeasures against electrostatic discharge:
• an earthed, conductive mat,
• an earthed wrist-strap,
• crocodile clips for the purpose of grounding metallic parts of the main unit.
For service conducted on the user•fs premises, etc., where such countermeasure materials are not
available, the following countermeasures may be employed.
• Use anti-static bags for the storage and carrying of PCBs and electrical elements.
• Avoid silk and polyester clothing and leather soled shoes, favouring instead cotton clothes and
rubber soled shoes.
• Avoid working in a carpeted area.
• Before beginning the work, touch the grounded earth terminals of the main unit in order to
discharge any static electricity.
• Use a wrist-strap and earth the metal parts of the main unit.
• PCBs and electrical elements must lifted around the edges and their terminals must not be touched.
Caution against electrical shock while working with power on
In cases where service must be carried out with power on, via a connected power
cable, be sure to wear an anti-static wrist-strap or other earth, in order to prevent an
electrical path being created through your body.
Application of grease
Grease must not be applied to any parts that are not so designated. If grease comes into contact with
the rubber cap of the purge unit or wire, the BJ cartridge nozzle may become blocked and the
cartridge rendered unusable. Also, never use any other than the specified type of grease. Otherwise,
plastic parts and rubber parts may melt or be otherwise deformed.
Attaching and removing cables
Attaching and removing cables with the power still on may cause breakdowns and should be avoided.
In particular, flat cables are likely to cause short circuits. When attaching or removing cables, always
be sure to turn the power off.
3-2
FAXPHONEB45/B40Chapter3:AssemblyandDisassembly
3.3 Product-Inherent Cautions
Prevention of ink-soiling
Be careful when handling the BJ ink cartridge nozzle, the ink pad, head cap,
head wiper and waste ink pad. Residual ink may soil the main unit,
working surfaces, your hands and clothes, etc.
The ink is water-soluble, but because it contains pigments, it will not wash out of clothes.
The ink does not contain any substances that are harmful to humans,
but does contain organic solvents (isopropyl alcohol 67-63-0,
diethylene glycol 111-46-6, glycerin 56-81-5 and ethylene glycol 107-21-1).
If the ink should accidentally get into someone’s eyes, rinse the affected eye
with plenty of clean water and seek medical attention.
If a large quantity of ink is accidentally swallowed, seek medical advice immediately.
In such a case, let the doctor know exactly what is written on the BJ cartridge label.
Conductivity of the ink
The ink used in the BJ cartridge is conductive. This means that,
if the ink leaks, mechanical parts should be wiped with a dampened paper towel or similar
and electrical circuits wiped with tissue paper so that all ink is removed from below the IC chips.
If power is switched on while ink is leaking on the electrical circuits,
the circuitry may short out and be damaged. If ink is leaking, the power must be switched off.
1.4 Action in the Event of Abnormality (All Clear)
In the event of extreme noise or shock, etc., in very rare cases, the display may go out,
and all the keys become inoperable. In that case, perform an All Clear.
This operation returns all values and settings to their default settings. However,
as all settings, such as received images and user data, service data, etc., will be re-initialised,
be sure to note down any settings that you will need to re-enter later.
Function
Start/Copy
Execute ALL clear
#
Selects #8 CLEAR
ALL
Selects ALL
Standby
Figure 3-1 All Clear Operation
3-3
#8 CLEAR
Start/Copy
FAXPHONEB45/B40 Chapter3:AssemblyandDisassembly
2.DISASSEMBLY
2.1 Disassembly Work-Flow
The work-flow for the disassembly of the main units is as follows.
The workflow can be used to find out which parts must be removed to replace
the part you want to replace
Main unit
Trays
Covers
Printer Ass'y/
ASF Ass'y
Operation panel unit
Spur unit
Contact sensor
Printer Ass'y
Purge unit
NCU board
Power suply unit
ASF Ass'y
SCNT board
Document feed roller
Pickup roller
Separation guide
Figure 3-2 Disassembly Work-Flow
3-4
FAXPHONEB45/B40Chapter3:AssemblyandDisassembly
2.2 Disassembly Procedure
1) Disassembling Operation Unit
1
Remove the screw (1)
PHOTO3-1
Press down the lever (2)
2
PHOTO3-2
3
Unhook the claw (3)
PHOTO3-3
3-5
FAXPHONEB45/B40 Chapter3:AssemblyandDisassembly
Remove the screw (4)
PHOTO3-4
4
Remove the screw (5)
5
PHOTO3-5
Remove the 2 screws (6)
PHOTO3-6
6
3-6
FAXPHONEB45/B40Chapter3:AssemblyandDisassembly
Insert the cover opener into
the holes (7) to unlock the
cover
7
7
PHOTO3-7
Unhook the claws (8) by
pushing them and pull out
the cover
8
8
PHOTO3-8
PHOTO3-9
3-7
FAXPHONEB45/B40 Chapter3:AssemblyandDisassembly
9
Remove the 2 screws (9)
PHOTO3-10
10
Remove the 2 screws (10)
PHOTO3-11
11
Remove the screw (11)
PHOTO3-12
3-8
FAXPHONEB45/B40Chapter3:AssemblyandDisassembly
12
Remove the screw (12)
Unhook the claw (13)
13
PHOTO3-13
14
Push down the claw (14) and pull
up the printer unit and ASF unit
PHOTO3-14
PHOTO3-15
3-9
FAXPHONEB45/B40 Chapter3:AssemblyandDisassembly
PHOTO3-16
15
Turn the operation unit to align the
opening (15), and remove the
operation unit
PHOTO3-17
3-10
FAXPHONEB45/B40Chapter3:AssemblyandDisassembly
2) CS unit
Remove the Operation panel unit first.
1
Remove the screw (1)
PHOTO3-18
3
Remove the springs (2) and (3),
and remove the CS unit
2
PHOTO3-19
*CAUTIONS IN INSTALLING
CS UNIT
Set the tie-wrap of the wires in
the position (4) so that it does not
interrupt the movement of
4
the CS unit.
PHOTO3-20
3-11
FAXPHONEB45/B40 Chapter3:AssemblyandDisassembly
3) Replacing SCNT PCB
Remove the opration panel unit first.
1
Remove the screw (1) and remove
the gear unit
PHOTO3-21
PHOTO3-22
Remove the connector (2),
the connector on the SCNT PCB,
and screw, and then remove the
SCNT
2
PHOTO3-23
3-12
FAXPHONEB45/B40Chapter3:AssemblyandDisassembly
4) Removing ASF unit
Remove the gear unit first.
Remove the screw (1)
1
PHOTO3-24
2
Remove the screw (2)
PHOTO3-25
3
Remove the screw (3)
PHOTO3-26
3-13
FAXPHONEB45/B40 Chapter3:AssemblyandDisassembly
4
Unhook the claw (4)
PHOTO3-27
Printer unit
PHOTO3-28
ASF unit
PHOTO3-29
3-14
Chapter 4
Maintenance
and Service
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
1. MAINTENANCE LIST
1.1 Consumables
Level
User
Consumable
BJ cartridge
Service Technician
1.2 Cleaning
Level
User
Service Technician
None
Location
Scanning glass
(contact sensor)
When
When black vertical stripes
appear in copied or transmitted images.
White sheet
When the color or brightness of the copied or
transmitted image is not normal.
None
1.3 General Tools
Tool
Phillips screwdriver
Flat bladed screwdriver
Precision Phillips screwdriver
Precision flat bladed screwdriver
Tweezers
Isopropyl alcohol (IPA)
1.4 Special Tools
Tool
Cover opener
NOTE
When
When “CHANGE CARTRIDGE” is displayed or
when ink has run out.
Use
Removing/inserting screws
Removing/inserting screws
Removing/inserting screws
Removing plastic tabs
Removing coil spring
Cleaning the cleaning location
Use
For opening the upper cover
Part No.
HY9-0021
Cover opener
The Cover opener (round-tip screwdriver) has been set as a special tool, but any
precision screwdriver with a tip diameter of 1.5 mm or less would do instead. If
using a substitute, be careful not to scratch any surfaces.
4-1
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
2. TROUBLESHOOTING
2.1 Troubleshooting
Find the item you want from the following troubleshooting guide and the action to be taken.
Trouble details
· Errors shown on display (ajudgement criterion: check display)
User error messages
· Error message.
· Error codes.
Page 4-3
Page 4-5
· Errors not shown on display (ajudgement criterion: check machine)
General errors
Page 4-6
· No power
· Abnormal display
· Operation panel buttons do not work
· No sound from speaker
Printing failure (ajudgement criterion: test print failure)
· Paper not properly fed
Page 4-7
· Paper not picket up from ASF
· Printing operation abnormality
Nothing is printed
Carriage motor does not move
Print quality defect
Page 4-8
· Print is not clear
· Head cleaning required
· Horizontal white streaks in black header
Scanning failure (ajudgement criterion: test print is OK but copy fails)
· Document slips on the rollers
Page 4-9
· Document is not properly separated
· Scanning assembly sensor broken
Abnormality in scanned image
Page 4-9
· Nothing printed
· Vertical streaks in image
4-2
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
2.2 Errors shown on display (ajudgement criterion: check display)
2.2.1 User error messages
Check the error message in question and take the appropriate action.
[BUSY/NO SIGNAL] (#018)
Cause:
Other party machine does not respond within 55 seconds. (T0 timeout)
Countermeasure: Contact the other party and have them check the condition of their fax.
Transmit manually.In the case of an international call,
insert a pause into the programmed telephone number.
Cause:
The machine’s tone/ pulse dial settings are not correct.
Countermeasure: Programme the settings according to the telephone line being used.
Cause:
Other party machine is not a G3 fax.
Countermeasure: Contact the other party and have them send or receive in G3.
Cause:
Other party machine is broken.
Countermeasure: Contact the other party and have them check the condition of their fax machine.
Cause:
Dialled number is busy.
Countermeasure: Call again later.
[CARTRIDGE JAMMED]
Printer position correction failure
Cause:
Carriage does not operate normally, for one of the following reasons.
Carriage shaft is broken/ deformed.Broken/ deformed parts (carriage or guide frame)
Or, contact sensor unit does not return from scanning position.
Countermeasure: Replace printer assembly or contact sensor unit.
4-3
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
[CHECK DOCUMENT] (#001)
Cause:
Document jam. This message is displayed when, once the document detection sensor detects
the presence of a document, the leading edge of the document is not detected by
the document edge sensor within 15 seconds of the start of the document pickup operation.
Countermeasure: Clear the document jam.
[CHECK PAPER SIZE]
Cause:
The size of paper set in the ASF is different from the paper size programmed in the printer.
Countermeasure: Change the printer’s PAPER SIZE setting to the correct paper size.
[CHECK PRINTER] (##332 to ##337, ##334, ##345, ##346, ##348)
Cause:
Printer internal failure
Countermeasure: (1) Is the BJ cartridge’s operation being hampered by jammed paper?
Clear the jammed paper.
(2) Press the STOP button.
(3) Reset the BJ cartridge.
(4) Turn the power OFF/ ON.
(5) Refer to the appropriate action for the error code.
[DATA ERROR]
Cause:
SRAM data have been destroyed and a checksum error has been generated because
the lithium battery is dead or some kind of SRAM failure.
Countermeasure: (1) Perform ALL CLEAR in the service mode.
(2) Replace the SCNT board.
[DOC. TOO LONG] (#003)
Cause:
The document length exceeds 750cm.
Countermeasure: Make a reduced size copy of the document and send it again.
[MEMORY FULL] (#037)
Cause:
A very large document has been received in memory reception and the memory is full.
Countermeasure: (1) Print out the document(s) stored in the memory and try the operation again.
(2) Delete any unnecessary documents from the memory.
Cause:
There are too many pages in the transmission document and
the transmission memory is full.
Countermeasure: Split up the document and send it.
4-4
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
2.2.2 Error codes
a) Service error code output
When service data #1 SSSW SW01 bit 0 is set to ‘1’, if a transmission ends in error,
a service error code will be output on the transmission activity report, reception results report and
the error transmission report. Also, in the event of an error, the error code will be shown on
the display.
b) Error codes
Refer to ‘G3/G4 Facsimile Error Codes Service Handbook’ for details on error code causes
and countermeasures.
4-5
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
2.3 Errors not shown on display
2.3.1 General errors
·No power
(1) Check that the power cord is properly connected.
(2) Check the connection between the SCNT board (J151) and the power supply unit.
(3) Check the power supply unit fuse (F1).
(4) Replace the power supply unit.
·Abnormal display
Nothing displayed
(1) Check the connection between the control panel unit and the SCNT board (J202).
(2) Replace the control panel unit.
(3) Replace the SCNT board.
Part of the LCD does not display
(1) Check the connection between the control panel unit and the SCNT board (J202).
(2) Replace the control panel unit.
(3) Replace the SCNT board.
· Operation panel buttons do not work
(1) If test mode can be used, check which buttons do not work.
(2) Check the connection between the control panel unit and the SCNT board (J202).
(3) Replace the control panel unit.
(4) Replace the SCNT board.
· No sound from speaker
(1) Check the connection between the speaker and the PCNT board (J152).
(2) Replace the speaker.
(3) Replace the SCNT board.
4-6
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
2.3.2 Printing failure (ajudgement criterion: test print failure)
Printing failure (ajudgement criterion: copy failure)
· Paper not properly fed (ajudgement criteria: check machine)
Paper feed motor is not working.
(1) Check the connection between the paper feed motor and the SCNT board (J302).
(2) Replace the paper feed motor.
(3) Replace the SCNT board.
Paper not picked up from the ASF
(1) Check for any abnormalities in the paper feed motor drive switching mechanism.
(2) Check that the ASF assembly drive gear has been properly attached.
(3) Replace the pickup roller unit.
(4) Replace the SCNT board (paper edge sensor or pickup roller sensor failure).
· Printing operation abnormality
Nothing is printed (blank page)
(1) Take out the BJ cartridge and install it again.
(2) Clean the BJ cartridge five times.
(3) Replace the BJ cartridge.
(4) Check the connection between the carriage ribbon cable and the SCNT board (J251).
(5) Replace the SCNT board.
Carriage motor does not move
(1) Check the connection between the carriage motor and the SCNT board (J301).
(2) Replace the carriage motor.
(3) Replace the SCNT board.
4-7
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
· Print quality defect
Printing quality unstable
If the printed image has white streaks or spots, head cleaning should be performed.
When the following sequence is performed, the BJ cartridge head will be cleaned automatically.
Press the Function button, cleaning button and then the START/ COPY button.
Head cleaning required
The print head nozzles sometimes become clogged with paper dust or ink, etc.
In such cases, head cleaning should be performed.
When the following sequence is performed, the BJ cartridge head will be cleaned automatically.
Press the Function button, cleaning button and then the START/ COPY button.
Horizontal white streaks in black header
(1) Clean the BJ cartridge five times.
Perform a visual check to see whether ink is being properly ejected.
(2) Remove the BJ cartridge and then replace it.
(3) Replace the BJ cartridge.
(4) Check the connection between the carriage ribbon cable and the SCNT board (J251).
(5) Replace the SCNT board.
(6) Replace the Printer unit.
4-8
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
2.3.3 Scanning failure
· Scanning failure (judgement criterion: reception is OK but copy fails)
Document slips on the rollers (evaluation level: visual check. Copy image elongated.)
(1) Clean the document feed rollers.
(2) Replace the rollers.
Document is not properly separated (evaluation level: check on actual machine.)
(1) Check that the paper feed motor is driving all rollers. (Check for any broken gears or foreign bodies.)
(2) Clean the document separation roller and the friction pad.
(3) Replace the document separation roller and the friction pad.
Scanning assembly sensor broken (judgement criterion: document is not detected
when set or when being fed.)
(1) Perform a copy operation and check for any faulty sensors.
(2) Check the connections between the sensors and the SCNT board.
(3) Replace the SCNT board.
(4) Replace the main unit (document detection sensor or document edge sensor failure).
· Abnormality in scanned image (evaluation level: Check copy image for defects.)
Nothing printed
(1) Check the connection between the contact sensor and the SCNT board (J201).
(2) Clean the white reference.
(3) Replace the contact sensor.
(4) Replace the SCNT board.
Vertical streaks in image
(1) Clean the contact sensor’s scanning glass.
(2) Clean the white reference.
(3) Check the connection between the contact sensor and the SCNT board (J4).
(4) Replace the contact sensor.
4-9
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
2.4 Processing Communication Problems
2.4.1 Initial identification of problems
Since the facsimile must transmit picture information, a transmitter, a receiver and telephone lines
are required for this purpose. Transmissions may cause problems if one or more of the three is
poor.
Communication
trouble
F AX
F AX
Your
customer's
machine
Communication
companion
machine
Figure 4-1 Communication Trouble
To process communication problems, first of all,
it is necessary to narrow down the cause of the problem.
Thus, the procedures appearing below must be checked accordingly.
Start
Does an error
appear on the
display?
YES
Errors show on the display.
error massage page 4-3
error code
page 4-5
NO
Is copying
being done?
NG
General error
Page 4-6
OK
Do copying
Is copy
picture OK?
OK
Communication problems
exist. Carry out the procedures
on the next page.
NG
Test print
NG
Printing failure
Page 4-7
OK
Scanning failure
Page 4-9
Figure 4-2 Procedures for Initial Identification of Trouble
4-10
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
2.4.2 Procedures for processing communication problems
If the problem proves to be communication trouble, deal with it according to the following
procedures.
(1) Study the conditions at the time of trouble as closely as possible.
Record or keep the items listed below.
a) Operations at the time of trouble
Document number, transmission mode, error occurrence timing call set-up method
(auto dialing etc.)
b)Sample of defective picture (When receiving)
c)LCD display at the time of trouble
d)Communication management report at the time of trouble
e) User’s name, telephone number (to contact), Fax number, model name
f) User’s name of the other party, telephone number (to contact), Fax number, model name,
name of servicemen in charge
g)Frequency of trouble and error code (## 100 etc)
h)Condition of the other party’s facsimile:
Transmitted/received page number? Automatic or manual?
Error occurred? The receive condition? etc.
NOTE
When visiting a user with a trouble report, a) can be known by outputting the error
protocol data (or error dump), and g) can be known by outputting the total
transaction report (or the system error data list).
(2) Test communication according to flowchart procedures appearing on the next page.
• Carry out the tests with the actual lines on each item several times, verify the symptoms and
record it.
• In the case of trouble with another manufacturer’s facsimile, refer to the flowchart for
troubles with other manufacture’s.
(3) Finally, process over by judging systematically all the data.
NOTE
If the other party’s facsimile is that of another manufacturer and there is nothing
wrong with your customer’s machine, it is recommended that you ask your
customer to contact the facsimile user of the other party, so that the other party’s
facsimile is checked by the dealer.
"Call the service station" in the flowchart (Figure 4-14) means that problems
may occur with regard to the communucation compatibility of facsimile, consult the
matter with the staff in charge at the service station. To quicken the resolving of the
problem, report the information listed in (1) above.
4-11
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
• Procedures for processing communication problems with the Canon facsimile
The process for carrying out communications at three points as shown in the figure.
Trouble
FAX:A
FAX:B
FAX:C
Start
A: Your customer's facsimile
B: Facsimile of other communication party
C: Facsimile for check in the same region. (C should
be the same model of facsimile as A.)
Transmission
or reception?
Transmission
Reception
C
A
OK
B
C
OK
A
C
NG
NG
NG
Check A.
Chec k B.
Check A.
OK
C
B
OK
NG
Chec k B.
Check the
line.
Figure 4-3 Flowchart for Processing Communication Troubles with Canon Facsimile
4-12
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
3. SERVICE SWITCHES
3.1 Hardware switches
This machine does not have any hardware switches for service.
3.2 Service data settings
Service data can be checked and changed according to the displayed menu items. For details of the
SSSW/ parameters and default values in this machine, refer to 3.2.2 Service data settings. Details of the
SSSW and parameters can be found in ‘G3 Facsimile Service Data Handbook (Rev.0)’.
3.2.1 Service data overview
The service data menu items are divided into the following nine blocks.
#1 SSSW (Service Soft Switch settings)
These setting items are for basic fax service functions such as error management,
echo countermeasures, and communication trouble countermeasures.
#2 MENU (MENU switch settings)
These setting items are for functions required during installation,
such as NL equalizer and transmission levels.
#3 NUMERIC Param. (NUMERIC parameter settings)
These setting items are for inputting numeric parameters such as the various conditions
f or the FAX/TEL switching function.
#4 NCU (NCU settings)
These setting items are for telephone network control functions such as the selection
signal transmission conditions and the detection conditions,
for the control signals sent from the exchange.
#5 TYPE (TYPE setting)
The type setting makes the service data conform to a specific
country communications standards. There is only one setting item in this block.
#6 GENESIS (UHQ function setting)
These setting items are for scanned image processing such as edge enhancement
and error diffusion processing.
#7 PRINTER (PRINTER function settings)
Not in use
#8 CLEAR (data initialization mode)
Data of selected items are initialized.
#9 ROM (ROM management)
Displays the ROM version number
4-13
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
3.2.1 Service data registration/setting method
Service data can be registered/set by the following operations:
03/26
Standby (date and Receive mode display
Fax Tel
User data mode selection
Press the Function button.
DATA REGSTRATION
Service data mode selection
Press the
# button.
#1 SSSW
Menu item selection
Select the menu item by pressing the
button.
#3 NUMERIC Param
Press the Start/Copy button
01:
0
Data registration
Input the data and press the Set buttom
Press the STOP button to retun to standby
Figure 4-4Service Data Setting Method
Precautions when registering/setting service data
Detach the telephone line before registering service data. We cannot guarantee
the integrity of any reception of transmission operations during
the registration process.
4-14
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
3.2.2 Service data setting
Service data
#1 SSSW
(Service soft switch setting)
Redial/Pause
button
Coded Dial/
Directory button
Bit
SW01
SW02
SW03
SW04
SW05
SW06
SW07
SW08
SW09
SW10
SW 11
SW12
SW13
SW14
SW15
SW16
SW17
SW18
SW19
SW20
SW21
SW22
SW23
SW24
SW25
SW26
SW27
SW28
SW29
SW30
7
–
–
0
1
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
6
0
–
0
0
–
–
–
–
1
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
5
–
–
0
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
4
–
–
0
0
0
1
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
3
–
–
–
0
–
–
–
–
–
–
–
0
–
–
–
–
–
–
1
–
–
–
–
–
–
–
–
–
–
–
2
–
–
–
–
–
0
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
1
0
–
0
–
–
–
–
–
–
–
–
1
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
0
0
0
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
–
–
–
–
–
–
–
0
–
–
–
–
–
Error management
Memory clear list output setting
Echo solution setting
Communication trouble solution settings
Standard function (DISsignal) setting
Scan condition settings
Not used
Not used
Sammer time setting
Not used
Not used
Page timer settings
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Not used
Report display function settings
Not used
Not used
Not used
Not used
Not used
Figure 4-5 Service Data (page 1)
The switches marked “–” are not used. Do not change their settings.
4-15
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
#2 MENU
(Menu switch settings)
01:
02:
03:
04:
05:
Not used
Not used
Not used
Not used
NL equalizer setting
ON
OFF
06:
DIAL
SER VICEMAN
OFF
Line monitor setting
07:
10 (8-15dBm)
Transmission level setting
08:
Not used
09:
Not used
10:
Not used
11 :
Not used
20:
Figures in boldface indicate the default setting.
Figure 4-6 Service data (page 2)
Nos. 01 to 04 and 08 to 20 are not in use. Please do not change these settings
4-16
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
#3 NUMERICParam.
(Numeric parameter settings)
Default
0
10 (10%)
15 (15 lines)
12 (12 times)
0
0
350 (3500 ms)
0
6 (6 digits)
Range
01:
02:
03:
04:
05:
06:
07:
08:
09:
10:
11:
12:
13:
14:
15:
16:
5500 (55 seconds)
3500 (35 seconds)
0
0
0
120 (1200 ms)
4 (4 seconds)
(0~ 9999)
(0~9999)
17:
18:
19:
20:
21:
22:
23:
40 (400 ms)
20 (200 ms)
200 (2000 ms)
40 (400 ms)
20 (200 ms)
200 (2000 ms)
4
(0~ 999)
(0~ 999)
(0~ 999)
(0~ 999)
(0~ 999)
(0~ 999)
(0~ 9)
24:
25:
7
60 (60 seconds)
(0~ 20)
(0~ 999)
26:
3
(0~ 9)
27:
28:
29:
30:
20 (20 seconds)
0
0
10 (10 level)
(0~ 999)
Not used
RTN signal transmission codition (1)
RTN signal transmission codition (2)
RTN signal transmission codition (3)
Not used
Not used
Prepause time for outgoing calls
Not used
The number of digits in telephone number
compared against TSI signal to be matched
for restricted receiving function
Line connection detection time (T0 timer)
T1 Timer (Rx)
Not used
Not used
Not used
Hooking detection time
Pseudo RBT transmission from CML on time
until start
Pseudo RBT signal pattern: On time
Pseudo RBT signal pattern: Off time (short)
Pseudo RBT signal pattern: Off time (long)
Pseudo ring pattern: On time setting
Pseudo ring pattern: Off time (short)
Pseudo ring pattern: Off time (long)
FAX/TEL switching function
signal detection level
Pseudo-RBT signal transmission level
Answering machine connection function
signal detection time
Answering machine connection function
no sound detection level
V21 Low-speed command pre-amble detection period
Not used
Not used
Hold tone transmission level
(1~ 99)
(2~ 99)
(1~ 99)
(0~9999)
(1~ 20)
(0~ 999)
(0~ 9)
(0~ 20)
Figure 4-7 Service Data (page 3)
No. 01, 05, 06, 08, 12,13, 14, 28,29 are not used.Do not change their settings.
4-17
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
NOTE
#3 NUMERIC PARAM. (Numeric parameter settings)
The relationship between the settings and the detection levels is as follows:
Parameter 23
0: -29 dBm
1: -33 dBm
2: -35 dBm
3: -38 dBm
4: -41 dBm
5: -44 dBm
6: -46 dBm
7: -47 dBm
8: -50 dBm
9: -50 dBm
Parameter 24
0: Not used
1: Not used
2: Not used
3: Not used
4: Not used
5: -8 dBm
6: -9 dBm
7: -10 dBm
8: -11 dBm
9: -12 dBm
10: -13 dBm
11: -14 dBm 12: -15 dBm 13: -16 dBm 14: -17 dBm
15: -18 dBm 16: -19 dBm 17: -20 dBm 18: -21 dBm 19: -22 dBm
20: -23 dBm
Parameter 26
0: -30 dBm
1:-34.5 dBm
2:-36.5 dBm
3: -40 dBm
4: -42 dBm
5: -46 dBm
6: -48 dBm
7: -50 dBm
8: -51 dBm
9: -54 dBm
4-18
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
#4 NCU
(NCU settings)
#5 TYPE
(Type setting)
TONE/PULSE
DIALTONE
2nd DIALTONE
BUSY TONE 0
BUSY TONE 1
REORDER TONE
ROT TAM
MULTI
AUTO RX
CNG DETECT
SPECIAL
RKEY
PBX DIALTONE
PBX BUSY TONE
TAM
USA
CND/LTN
Figure 4-8 Service Data (page 4)
4-19
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
#6 GENESIS (UHQ)
(Genesis function settings )
#7 PRINTER
BitSW
SLICE
GAMMA
Not used
(Printer function settings)
#8 CLEAR
(Data initialization mode
settings)
#9 ROM
Dialling data initialization
User data and service data #1 to #3
initialization
User data and service data #1 to #3 and
SERVICE SW
#6 to #7 initialization
#4 NCU setting data initialization
NCU
SERVICE DATA Data on system dump list initialization
Data on activity report initialization
REPORT
TEL
USER SW
ALL
All data, initialization
USA-xx-xx
Version No. display
(ROM management)
TEST MODE
Figure 4-9 Service Data (page 6)
NOTE
If USER SW is selected from #8 CLEAR, the memory management of the user data
is not cleared. If TEL or SERVICE SW is selected, the memory management of the
user data is cleared.
For details on test mode, see 4.4 Service Test Functions .
REFERENCE
4-20
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
Bi
t7
Bi
t6
Bi
t5
Bi
t4
Bi
t3
Bi
t2
Bi
t1
Bi
t0
3.2.3 Explanation of service data
a) SSSW (Service Soft Switch settings)
The items registered and set by each of these switches comprise 8-bit switches. The figure
below shows which numbers are assigned to which bits. Each bit has a value of either 0 or 1.
SW01
0
0
0
0
0
0
0
0
Figure 4-10 Bit Switch Display
Details of the SSSW and parameters can be found in ‘G3 Facsimile Service Data Handbook
(Original version)’.
Indicate s tha t the
setting is "1".
Indicate s tha t the
setting is "0".
Figures in boldface
ar e defaul t settings.
Bit
0
1
2
3
4
5
6
7
Function
Ser vice error code
Error dump list
Not used
Not used
Not used
Not used
Data & Time setting restriction
1
Output
Output
0
Not Output
Not Output
Setting
restriction
Setting
possible
Not used
Figure 4-11 How to Read Bit Switch Tables
4-21
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
3.2.4 New SSSWs/parameters added to this model
#1 SSSW
SW09 (Servive Soft Switch 09:Summer time setting)
Bit
Function
0
1
2
3
4
5
6
7
Not used
Not used
Not used
Not used
Not used
Not used
Summer time setting
Not used
1
0
ON
OFF
SW25 (Servive Soft Switch 25:Report display function settings)
Bit
0
1
2
3
4
5
6
7
Function
Transmission telephone
numbers display
on reports
Other party ID display
on reports
Not used
Not used
Not used
Not used
Not used
Not used
1
0
Other fax
number
Called
number
Other fax
ID from
Registered ID
4-22
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
4.TEST FUNCTIONS
4.1 User Test Print Functions
User enabled Test print functions are as follow.
4.2 Service Test Functions
The fax functions for testing individual operations, such as below.
See Page 4-16 for details of entering the test mode. To leave the test mode,
press the Function button, and then Clear button.
4.2.1 Test mode overview
Test mode can be executed by following the menu items from the display.
a) DRAM tests
Writes data to DRAM image storage areas and reads that data to check operations.
b) Modem, NCU tests
The frequency test and the G3 signal transmission and CNG signal and DTMF signals reception
tests.
c) Faculty tests
Test the operation of operation panel and sensor functions.
d) Remaining ink detection test
Tests level of remaining ink and initializes ink sensor.
e) Flash memory test
Performs READ/WRITE operation in flash memory TAM memory area,
to check whether operation is correct or not.
f) Printer test
Test the operation of the printer functions.
4-23
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
4.2.1 Test mode menu
TEST MODE [1] - [8]
[1] D-RAM
[2] PRINTER
Not used
[3] MODEM NCU
[1] FREQ 1-6
[2] DTMF Tx 0-8
[3] TONE Rx
[4] FACULTY TEST
[1] OPERATION PANEL
[2] SENSOR
[5] Remaining ink detection
[1] Remaining ink detection
[2] Ink sensor initialization
[6] Flash memory test
[8] Print test
Figure 4-12 Test Mode
4-24
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
4.2.2 DRAM test
In the test mode menu, press numeric key ‘1’ and select the DRAM test mode. DRAM test 1
writes and reads data into and from all areas of the DRAM and checks that the operation is normal.
DRAM test 2 performs data read only, at high speed.
In the event of an error, replace the SCNT board.
Testing
DRAM TEST 0C30000
0C30000: sector being checked
Error
Normal completion
DRAM COMPLTE
Error display
W= 33CC
R= 3333
ADR= 2800
Press the START/ COPY
button to restart
W: Write data
: data
R: Read
ADR
ADR: Address
Error display
DRAM
Figure 4-13 DRAM test
4-25
(error)
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
4.2.3 MODEM, NCU test
In the test mode menu, press numeric key ‘3’ and select the MODEM, NCU test.
This test runs transmission and reception tests on the modem and NCU. In the MODEM test,
listen to the signal sounds from the speaker to check whether the signals output by
the modem are correctly transmitted. Press the STOP button to end the test.
Modem test
Description
Frequency test
A tonal signal is output from the modem via the telephone line connection
terminal and the speaker.
G3 signal output test
A G3 signal is output from the modem via the telephone line connection
terminal and the speaker.
Tone signal
The modem detects particular frequencies of signals received via
reception test
the telephone line connection terminal.
a) Frequency test
In the MODEM, NCU test menu, press numeric key ‘1’ and the frequency test is selected.
In this test, the following frequencies are output from the modem via the telephone line
connection terminal and the speaker. The frequencies can be changed using the numeric keys.
Numeric key
Frequency
1
1100 Hz
2
1300 Hz
3
1500 Hz
4
1650 Hz
5
1850 Hz
6
2100 Hz
b) G3 signal output test
In the MODEM, NCU test menu, press numeric key ‘2’ and the G3 signal output test is selected.
A G3 signal is output from the modem via the telephone line connection terminal and the speaker.
The transmission speed can be changed using the numeric keys.
Numeric key
Speed
0
300 bps
1
2400 bps
2
4800 bps
3
7200 bps
4
9600 bps
5
TC7200 bps
6
TC9600 bps
7
12000 bps
8
14400 bps
The output level for each frequency depends on the service data output level settings.
NOTE
4-26
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
4.2.4 FACULTY (function) test
In the test mode menu, press numeric key ‘4’ and select the FACULTY test.
This checks the following functions.
Test Description
Control panel test
Sensor test
Checks whether the control panel buttons are working properly.
Checks whether the sensors are working properly.
a) Control panel
From the FACULTY test menu, press numeric key ‘1’ and select the control panel test.
This test checks whether the display, LED and control panel buttons are working properly.
a-1) Display test
From the OPERATION PANEL menu, press the START/ COPY button.
16 letters ‘H’ are displayed in a row. Press the START/ COPY button again and
the liquid crystal display changes.
Check whether any of the liquid crystal dots fail to appear on the display.
a-2) Control panel button test
In this test, the operator presses the button that corresponds to the displayed character.
When the button is pressed, the character disappears.
Check that all of the characters disappear when the appropriate buttons are pressed.
The table of characters and buttons is as shown below.
Character
1 to 0, *, #
a to j
M
R
F
Button
Numeric keys
One touch dial keys
Receive mode key
Resolution key
Function key
Character
L
R
T
D
R
P
R
V
C
O
Button
<-- key
--> key
TAM key
Delete key
Record key
Play key
Redial key
Voice Dial key
Coded dial key
Hook key
S
Start/ Copy key
4-27
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
LCD/Key TEST
Press Start/Scan button.
HHHHHHHHHHHHHHHH
H pattern displayed
Press Start/Scan button.
XXXXXXXXXXXXXXXXXXX
X patter displayed
Press Start/Scan button.
All LCD dots displayed
Press Start/Scan button.
123456789*0#
When the button is pressed,
the corresponding character goes out.
When the entire display has gone out
abcdefghiMRF
When the button is pressed,
the corresponding character goes out.
When the entire display has gone out
LRTDRPRVCOS
When the button is pressed,
the corresponding character goes out.
When the entire display has gone out
OK
Press the STOP button to end the test.
Figure 4-13A LCD/Key test
4-28
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
b) Sensor test
From the FACULTY test menu, press numeric key ‘2’ and select the sensor test.
This test checks whether the sensors are working properly.
LCD
D
E
P
R
I
H
C
Sensor
Document sensor (DS)
Document edge sensor (DES)
Paper edge sensor (PES)
ASF position sensor (PRS)
Remaining ink detection sensor
Carriage home position sensor (HPS)
Not used
*DES and PES the same sensors.
0 : indicates OFF, 1: indicates ON.
4-29
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
4.2.5 Remaining ink detection mode
From the TEST mode menu, press numeric key ‘5’ and select the remaining detection test.
Test
Description
[1] Remaining ink detection Displays the current ink sensor value and the ink sensor
initial registration value.
[2] Ink sensor initialisation
INK CHECK [1] - [2]
Select numeric key [1] or [2].
[1] Remaining ink detection LCD display
1:
2:
INS Current ink sensor value / ink sensor initial registration value
INK = NO/ YES ‘nnn’
Yes: Ink remaining/ NO: No ink remaining
nnn: Current ink sensor value / ink sensor initial registration value x 100
1: and 2: displayed alternately.
[2] Ink sensor initialisation
Press the START key to begin initialization.
4-30
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
4.2.6 Flash memory test
From the test mode menu, press numeric ‘6’ and select the flash memory test.
This test writes and reads data into and from all areas of the flash memory and checks that
Selected
FMEM TEST
If the flash memory test contains audio data,
the LCD display asks whether the data may be deleted.
Testing
R/W CHEK START !
Error
Normal completion
complete (no error)
Error display
WRT
T = AA
RD = 33
ADR = 2800
Press the START/ COPY
button to restart.
WRT: Write data
RD: Read data
ADR: Address
Error display
FMEM
(error)
Figure 4-14 flash memory testt
From the test mode menu, press numeric ‘1’ and select the flash memory test.
This test writes and reads data into and from all areas of the flash memory and checks that
the operation is normal. In the event of an error, replace the SCNT board.
4-31
FAXPHONE B45/B40 Chapter 4: Maintenance & Service
4.2.7 Print Test
Print test can be selected when pressing the numeric key [8] on
the menu screen of “TEST MODE”.
The test is classified into the 3 modes shown below.
1. Pattern Print (1)
2. Pattern Print (2)
3. Process Mode
The above 3 modes are changed by turns with the numeric key [0].
The mode 1 will be automatically selected after pressing the [8] key to select print test.
Pattern Print (1)
The following patters can be recorded depending upon the numeric keys.
[1]: Not Used
[2]: Not Used
[3]: Not Used
[4]: Not Used
[5]: Not Used
[6]: ASF Durability with records (Continuous Printing)
[7]: Integrated Pattern
[8]: ASF Durability without records (Continuous Printing)
[9]: 25% Duty Pattern
Pattern Print (2)
Not Used
Process Mode
[1]: CR Full Scan Durability
[2]-[9]: Not Used
4-32
Chapter 5
Parts catalog
FAXPHONE B45/B40 Chapter 5: Parts catalog
1. PARTS LAYOUT & PARTS LIST
FIGURE 1 PACKAGE CONTENTS, COVER
6
9
2
7
11
1
12
3
10
5
4
8
5-1
FAXPHONE B45/B40 Chapter 5: Parts catalog
FIGURE
&
KEY No.
PART No.
R Q
A T
N Y
K
DESCRIPTION
REMARKS
1- 1
HL1-0145-000
1 COVER, UPPER UNIT
2
HC1-0849-000
1 TRAY, PAPER
3
HC1-0851-000
1 COVER SIDE, LEFT
4
HC1-0932-000
1 ABSORBER, WASTE INK A
5
HC1-0933-000
1 ABSORBER, WASTE INK B
6
HH2-3023-000
1 CORD, MODULAR
7
HM1-0385-000
1 DOCUMENT TRAY UNIT
8
HM1-0413-000
1 OPERATION PANEL UNIT
FAXPHONE B45
HM1-0412-000
1 OPERATION PANEL UNIT
FAXPHONE B40
9
WT3-5138-000
1 CORD, POWER
10
HC1-0842-000
1 CRADLE, HANDSET
FAXPHONE B45
11
HH7-2739-000
1 HANDSET UNIT
FAXPHONE B45
12
HT1-2115-000
N
1 USER’S GUIDE (ENGLISH)
FAXPHONE B45
HT1-2229-000
N
1 USER’S GUIDE (ENGLISH)
FAXPHONE B40
HT1-3126-000
N
1 USER’S GUIDE (FRENCH)
FAXPHONE B40
HT1-4031-000
N
1 USER’S GUIDE (SPANISH)
FAXPHONE B40
HT1-0032-000
N
1 USER’S GUIDE (PORTUGUESE)
FAXPHONE B40
5-2
FAXPHONE B40
FAXPHONE B45/B40 Chapter 5: Parts catalog
FIGURE 2 BOTTOM COVER, NCU, PSU
1
2
3
5-3
FAXPHONE B45/B40 Chapter 5: Parts catalog
FIGURE
&
KEY No.
PART No.
R Q
A T
N Y
K
DESCRIPTION
2- 1
HG1-4494-000
1 NCU BOARD ASS’Y
2
HH3-5405-000
1 POWER SUPPLY UNIT
3
HL1-0144-000
1 BOTTOM COVER UNIT
5-4
REMARKS
FAXPHONE B45/B40 Chapter 5: Parts catalog
FIGURE 3 PRINTER, CS, SCNT
1
5
6
3
4
2
5-5
FAXPHONE B45/B40 Chapter 5: Parts catalog
FIGURE
&
KEY No.
3- 1
PART No.
R Q
A T
N Y
K
DESCRIPTION
REMARKS
HG1-4497-000
1 SCNT BOARD ASS’Y
FAXPHONE B40
HG1-4498-000
1 SCNT BOARD ASS’Y
FAXPHONE B45
2
HM1-0387-000
1 CONTACT SENSOR UNIT
3
HM1-0390-000
1 SUPR HOLDER UNIT
4
HM1-0391-000
1 CS HOLDER UNIT
5
HM1-0397-000
1 PRINTER ASS’Y
6
QG5-1344-000
1 PURGE UNIT
7
HH4-4018-000
1 IC, MX29F1615-10, FLASHM.
5-6
FAXPHONE B45/B40 Chapter 5: Parts catalog
FIGURE 4 ASF
4
1
2
3
5-7
FAXPHONE B45/B40 Chapter 5: Parts catalog
FIGURE
&
KEY No.
PART No.
R Q
A T
N Y
K
DESCRIPTION
4- 1
HC1-0880-000
1 ROLLER, DOCUMENT FEED A
2
HC1-0884-000
1 ROLLER, DOCUMENT FEED B
3
HM1-0393-000
1 SEPARATION ROLLER UNIT
4
HM1-0394-000
1 SEPARATION PAD UNIT
5-8
REMARKS
Chapter 6
Appendix
FAXPHONE B45/B40 Chapter 6: Appendix
1. SETTING UP (FAXPHONE B45)
Unpacking
As you unpack your fax, save the carton and packing material in case you want to move or ship
the fax in the future.
Carefully remove all items from the box.
• It is best to have someone hold the box while you lift the fax and its protective packaging out of
the carton.
Make sure you have the following items:
Multi-purpose tray
Main unit
Document tray
Handset
BX-3 Black
BJ cartridge
You should also have the followings:
• Power cord
• Telephone line cord
• Documentation
Set-Up Sheet
FAXPHONE B45 User’s Guide
Registration Card
Extended Service Plan Guide
• Destination labels
If any of these items are damaged or missing, contact the Canon Customer Care Center
immediately.
6-1
FAXPHONE B45/B40 Chapter 6:Appendix
Removing the shipping materials _____________
1
Remove the shipping tapes q from the top of the fax and the protective piece w .
1
2
1
2
Open the printer cover by gently pulling it towards you.
3
Remove the shipping tapes q and the protective pieces w.
Close the printer cover until it locks into place.
2
1
2
n
The actual shipping materials may differ in shape, quantity, and position from the ones shown
above.
6-2
FAXPHONE B45/B40 Chapter 6: Appendix
Assembling the fax
Attaching components _______________________
n
For user convenience, the destination labels provided with your fax should be fitted over the onetouch speed dialing buttons on the left of the operation panel.
6-3
1
Insert the tabs on the multipurpose tray into the slots on
the fax.
2
Insert the tabs on the
document tray into the
corresponding slots.
FAXPHONE B45/B40 Chapter 6:Appendix
Making connections
Connecting the telephone line, handset, and
external devices ______________________________
There are three jacks on the left side of the fax for connection of the following:
Handset
Extension phone (a telephone
or cordless phone that you may
wish to have placed away from
the fax to use at a different
location)
Telephone line
Be sure to connect any external devices before using the fax.
1
Connect the supplied telephone line cord to the L jack, then the other end to the
telephone line jack on your wall.
2
Place the handset in its cradle, and connect it to the h jack.
6-4
FAXPHONE B45/B40 Chapter 6: Appendix
Ringer and speaker volume switches
To adjust the volume of the ringer and speaker, use a pen or other pointed object to move these
switches to HIGH or LOW.
Speaker volume switch
Ringer volume switch
3
Connect an extension phone to the t jack.
n
• If you have connected an external device to your fax, be sure to select the correct receive mode
• If the extension phone does not have its own power supply, any redial data in the extension
phone memory may be lost after an extended fax transmission.
6-5
FAXPHONE B45/B40 Chapter 6:Appendix
Connecting the AC power cord _______________
Plug the fax into a 120 volt AC outlet.
1
Plug the power cord connector into the rear of the fax.
2
Plug the other end of the power cord into a properly grounded AC power outlet.
n
There is no power switch on the fax. The power is on as long as the fax is plugged in.
6-6
FAXPHONE B45/B40 Chapter 6: Appendix
Loading paper
Paper guidelines ______________________________
• Be sure to load paper of the correct size, weight, and quantity recommended for your fax.
• Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their
original packaging, in a cool, dry location.
• Store paper at 64.5°–75°F (18°–24°C), 40%–60% relative humidity.
• To avoid paper jams and poor print quality, do not print on damp, curled, wrinkled, or torn
paper.
• Use cut-sheet paper only, not paper that comes on a roll.
• Use only paper that has a thickness of between 0.003 and 0.005 in. (0.08 and 0.13 mm). Thick
paper may damage the BJ cartridge print head.
• Do not load paper beyond the paper limit mark (P) or beyond the tab on the paper guide. Doing
so may cause problems. Also, make sure there are no gaps on either side of the paper stack.
Paper limit mark
Tab
No gaps here
• Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with paper
already loaded.
• Do not leave paper stacked in the multi-purpose tray for long periods of time since it may bend
or curl and cause problems.
• Certain environmental conditions, such as extreme temperatures or humidity, can cause some
paper to misfeed in the multi-purpose tray. If you have trouble, feed one sheet at a time.
• Depending on the density of the printed pages, the ink may need time to dry. Within two or
three seconds, the ink becomes smudge-resistant. After drying for several minutes, the ink
becomes water-resistant.
• If your printed page contains a large amount of graphics, the ink on the page may be damp due
to the print density. Let the page dry for approx. 30 to 60 seconds. Then remove the page
carefully without touching any surfaces.
• If paper curls after printing, remove it immediately; otherwise paper jams may occur.
• The platen (a roller inside the fax) may become inked if paper misfeeds. If this happens, clean
inside the fax .
6-7
1
FAXPHONE B45/B40 Chapter 6:Appendix
Loading paper in the multi-purpose tray ______
If necessary, remove the document tray when loading paper.
1
Squeeze, then slide the paper guide to the left.
2
Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack.
3
Insert the stack into the multi-purpose tray q, and align the right edge of the stack with
the right side of the multi-purpose tray. Then slide the paper guide w snugly against the
left edge of the stack.
1
2
6-8
FAXPHONE B45/B40 Chapter 6: Appendix
Installing the BJ cartridge
The first time you set up your fax, you have to install the BJ cartridge before you can begin
receiving and copying documents.
For information on replacing the BJ cartridge.
Guidelines ____________________________________
• Use only a Canon BX-3 Black BJ cartridge in your fax.
• Store BJ cartridges at room temperature.
• When the BJ cartridge print head is left exposed, it easily dries out and becomes unusable. To
avoid this, follow these recommendations:
– Keep BJ cartridges in the packaging until you are ready to use them.
– Never remove the BJ cartridge unless you are going to replace it.
– Keep the cartridge holder in the home position (on the right side of the fax) when you are not
using the fax.
• Replace BJ cartridges after one year of use, even if you have not been alerted to replace it.
n
c
If you need to unplug the fax, wait until it returns to standby mode (date and receive mode displayed
on the LCD). Otherwise the cartridge holder may not be in its home position; causing the BJ
cartridge to remain uncapped and dry out.
• Store BJ cartridges out of the reach
of children. If anyone inadvertently
ingests ink, consult a physician
immediately.
• Do not touch the metallic areas on the
BJ cartridge.
Do not touch these metallic areas.
The ink in the BJ cartridge is difficult to clean up if spilled. Follow the precautions below when
handling the BJ cartridge.
• Carefully remove packaging from BJ cartridges.
• Do not attempt to disassemble or refill BJ cartridges.
• Do not shake or drop BJ cartridges.
6-9
1
FAXPHONE B45/B40 Chapter 6:Appendix
Installing the BJ cartridge in your fax ________
When a BJ cartridge is not installed in your fax, PUT IN CARTRIDGE is displayed on the LCD.
1
Make sure the fax is plugged in.
2
Load the paper in the multi-purpose tray.
3
Open the printer cover by gently pulling it towards you .
4
Raise the cartridge lock lever on the cartridge holder.
5
Remove the BJ cartridge from its package, then remove the orange protective cap q and
tape w.
1
2
Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head.
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FAXPHONE B45/B40 Chapter 6: Appendix
6
Align the slot in the cartridge with the yellow post in the fax, and with the label facing
outwards, insert the BJ cartridge into the cartridge holder. Lower the cartridge lock lever
until you hear a click to lock the cartridge in place.
The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly
to the left before lowering the cartridge lock lever.
7
Close the printer cover.
If the AUTO TEST PRINT setting is set to ON:
The fax automatically prints a test page.
The fax prints a test page every time you insert a BJ cartridge.
You can turn off automatic test printing by changing the AUTO TEST PRINT setting.
c
• Do not try to manually move or stop the cartridge holder.
• Do not touch the components shown below or any metal parts.
Ribbon cable
Round shaft
Guide rail
Circuit board
Testing the fax ________________________________
After you have assembled the fax, loaded the paper, and installed the BJ cartridge, you can make
sure the fax is printing properly by making several copies of a document
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FAXPHONE B45/B40 Chapter 6:Appendix
2. SETTING UP (FAXPHONE B40)
1
SETTING UP
Unpacking
As you unpack your fax, save the carton and packing material in case you want to move or ship
the fax in the future.
Carefully remove all items from the box.
• It is best to have someone hold the box while you lift the fax and its protective packaging out of
the carton.
Make sure you have the following items:
Multi-purpose tray
Main unit
BX-3 Black BJ cartridge
Document tray
You should also have the followings:
• Power cord
• Telephone line cord
• Documentation
• Warranty
• Destination labels
If any of these items are damaged or missing, contact your local authorized Canon dealer or the
Canon help line immediately.
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1. SE
FAXPHONE B45/B40 Chapter 6: Appendix
Removing the shipping materials _____________
1
Remove the shipping tapes q from the top of the fax and the protective piece w .
1
ETTING UP (FAXPHONE B45)
2
1
2
Open the printer cover by gently pulling it towards you.
3
Remove the shipping tapes q and the protective pieces w.
Close the printer cover until it locks into place.
2
1
2
n
The actual shipping materials may differ in shape, quantity, and position from the ones shown
above.
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FAXPHONE B45/B40 Chapter 6:Appendix
Assembling the fax
Attaching components _______________________
n
For user convenience, the destination labels provided with your fax (in some countries) should be
fitted over the one-touch speed dialing buttons on the left of the operation panel.
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1
Insert the tabs on the multipurpose tray into the slots on
the fax.
2
Insert the tabs on the
document tray into the
corresponding slots.
FAXPHONE B45/B40 Chapter 6: Appendix
Making connections
Connecting the telephone line and external
devices _______________________________________
There are three jacks on the left side of the fax for connection of the following:
Optional handset
Extension phone (a telephone
that you may wish to have
away from the fax to use at a
different location) or
answering machine
Telephone line
If you only have one telephone line and plan to use the fax for receiving both fax and voice calls,
you will need to connect the optional handset, extension phone, or answering machine to the fax.
Be sure to connect any external devices before using the fax.
1
Connect the supplied telephone line cord to the L jack, then the other end to the
telephone line jack on your wall.
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FAXPHONE B45/B40 Chapter 6:Appendix
2
Connect an extension phone or answering machine to the t jack.
n
• Due to the range of specifications, Canon cannot guarantee that all answering machines will
be compatible with your fax.
• If you have connected an external device to your fax, be sure to select the correct receive mode.
• To connect an extension phone as well as an answering machine, connect the extension phone
to the answering machine, and then connect the answering machine to your fax.
• If the extension phone does not have its own power supply, any redial data in the extension
phone memory may be lost after an extended fax transmission.
Connecting the AC power cord _______________
Plug the fax into a 120 volt AC outlet.
1
Plug the power cord connector into the rear of the fax.
2
Plug the other end of the power cord into a properly grounded AC power outlet.
n
There is no power switch on the fax. The power is on as long as the fax is plugged in.
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FAXPHONE B45/B40 Chapter 6: Appendix
Loading paper
Paper guidelines ______________________________
• Be sure to load paper of the correct size, weight, and quantity recommended for your fax.
• Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their
original packaging, in a cool, dry location.
• Store paper at 64.5°–75°F (18°–24°C), 40%–60% relative humidity.
• To avoid paper jams and poor print quality, do not print on damp, curled, wrinkled, or torn
paper.
• Use cut-sheet paper only, not paper that comes on a roll.
• Use only paper that has a thickness of between 0.003 and 0.005 in. (0.08 and 0.13 mm). Thick
paper may damage the BJ cartridge print head.
• Do not load paper beyond the paper limit mark (P) or beyond the tab on the paper guide. Doing
so may cause problems. Also, make sure there are no gaps on either side of the paper stack.
Paper limit mark
Tab
No gaps here
• Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stock with paper
already loaded.
• Do not leave paper stacked in the multi-purpose tray for long periods of time since it may bend
or curl and cause problems.
• Certain environmental conditions, such as extreme temperatures or humidity, can cause some
paper to misfeed in the multi-purpose tray. If you have trouble, feed one sheet at a time.
• Depending on the density of the printed pages, the ink may need time to dry. Within two or
three seconds, the ink becomes smudge-resistant. After drying for several minutes, the ink
becomes water-resistant.
• If your printed page contains a large amount of graphics, the ink on the page may be damp due
to the print density. Leave the page for 30 to 60 seconds to allow the ink to dry. Then remove
the page carefully without touching any surfaces.
• If paper curls after printing, remove it immediately; otherwise paper jams may occur.
• The platen (a roller inside the fax) may become inked if you print data beyond the width of the
page. If this happens, clean inside the fax .
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FAXPHONE B45/B40 Chapter 6:Appendix
Loading paper in the multi-purpose tray ______
If necessary, remove the document tray when loading paper.
1
Move the paper guide to the left.
2
Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack.
3
Insert the stack into the multi-purpose tray q, and align the right edge of the stack with
the right side of the multi-purpose tray. Then slide the paper guide w snugly against the
left edge of the stack.
1
2
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FAXPHONE B45/B40 Chapter 6: Appendix
Installing the BJ cartridge
The first time you set up your fax, you have to install the BJ cartridge before you can begin
receiving and copying documents.
For information on replacing the BJ cartridge.
Guidelines ____________________________________
• Use only a Canon BX-3 Black BJ cartridge in your fax.
• Store BJ cartridges at room temperature.
• When the BJ cartridge print head is left exposed, it easily dries out and becomes unusable. To
avoid this, keep the followings:
– Keep BJ cartridges in the packaging until you are ready to use them.
– Never remove the BJ cartridge unless you are going to replace it.
– Keep the cartridge holder in the home position (on the right side of the fax) when you are not
using the fax.
• Replace BJ cartridges after one year of use.
n
c
If you need to unplug the fax, wait until it returns to standby mode (date and receive mode displayed
on the LCD). Otherwise the cartridge holder may not be in its home position; causing the BJ
cartridge to remain uncapped and dry out.
• Store BJ cartridges out of the reach
of children. If anyone inadvertently
ingests ink, consult a physician
immediately.
• Do not touch the metallic areas on the
BJ cartridge.
Do not touch these metallic areas.
The ink in the BJ cartridge is difficult to clean up if spilled. Follow the precautions below when
handling the BJ cartridge.
• Carefully remove packaging from BJ cartridges.
• Do not attempt to disassemble or refill BJ cartridges.
• Do not shake or drop BJ cartridges.
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FAXPHONE B45/B40 Chapter 6:Appendix
Installing the BJ cartridge in your fax ________
When there is no BJ cartridge installed in your fax, PUT IN CARTRIDGE is displayed on the
LCD.
1
Make sure the fax is plugged in.
2
Load the paper in the multi-purpose tray.
3
Open the printer cover by gently pulling it towards you .
4
Raise the cartridge lock lever on the cartridge holder.
5
Remove the BJ cartridge from its package, then remove the orange protective cap q and
tape w.
1
2
Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head.
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FAXPHONE B45/B40 Chapter 6: Appendix
6
Align the slot in the cartridge with the yellow post in the fax, and with the label facing
outwards, insert the BJ cartridge into the cartridge holder. Lower the cartridge lock lever
until you hear a click to lock the cartridge in place.
The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly
to the left in the loaded position.
7
Close the printer cover.
If the AUTO TEST PRINT setting is set to ON:
The fax automatically prints a test page.
The fax prints a test page every time you insert a BJ cartridge.
You can turn off automatic test printing by changing the AUTO TEST PRINT setting.
c
• Do not try to manually move or stop the cartridge holder.
• Do not touch the components shown below or any metal parts.
Ribbon cable
Round shaft
Guide rail
Circuit board
Testing the fax ________________________________
After you have assembled the fax, loaded the paper, and installed the BJ cartridge, you can make
sure the fax is printing properly by making several copies of a document .
6-21