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PinPoint X HSUPA
User Guide
20080311
Rev 4.0
Important Notice
Safety and Hazards
Limitation of
Liability
Preface
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink PinPoint X are used in a normal manner with a well‐constructed network, the Sierra Wireless AirLink PinPoint X should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property.
Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless AirLink PinPoint X, or for failure of the Sierra Wireless AirLink PinPoint X to transmit or receive such data.
Do not operate the Sierra Wireless AirLink PinPoint X in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless
AirLink PinPoint X MUST BE POWERED OFF. The Sierra
Wireless AirLink PinPoint X can transmit signals that could interfere with this equipment.
Do not operate the Sierra Wireless AirLink PinPoint X in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink PinPoint X MUST BE
POWERED OFF. When operating, the Sierra Wireless AirLink
PinPoint X can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless AirLink
PinPoint X may be used at this time.
The driver or operator of any vehicle should not operate the
Sierra Wireless AirLink PinPoint X while in control of a vehicle. Doing so will detract from the driver or operatorʹs control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.
The information in this manual is subject to change without notice and does not represent a commitment on the part of
Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
Rev 4.0 Oct.09
i
Patents
Copyright
Trademarks
Preface
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR
REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY
SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS
AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra
Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the
Sierra Wireless product.
Portions of this product may be covered by some or all of the following US patents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303 and other patents pending.
© 2009 Sierra Wireless. All rights reserved.
AirCard
®
and “Heart of the Wireless Machine
®
” are registered trademarks of Sierra Wireless. Watcher
®
is a trademark of
Sierra Wireless, registered in the European Community.
AirLink™ and AceWare™ are trademarks of Sierra Wireless.
Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red‐tipped antenna are trademarks of Sierra Wireless.
Windows
®
is a registered trademark of Microsoft Corporation.
Other trademarks are the property of the respective owners.
Rev 4.0 Oct.09
ii
Preface
Contact Information
Support Desk:
Sales Desk:
Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Phone: 1-510-624-4200
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-510-624-4299
1-604-231-1109
Web: www.sierrawireless.com
Consult our website for up‐to‐date product descriptions, documentation, application notes, firmware upgrades, trouble‐ shooting tips, and press releases: www.sierrawireless.com
Revision History
Revision number
4.x
Release date
Q2: 2009
Changes
Guide updated with Release 4.0 content.
Rev 4.0 Oct.09
iii
Contents
Rev 4.0 Oct.09
1
Contents
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2
1: Introduction to the PinPoint X
•
ALEOS™
•
ACEware™
•
Connecting to your cellular provider
•
Communication
HSUPA
•
Connection methods
•
Networking
•
Applications
•
Software
•
Documentation
The PinPoint X is a compact, intelligent and fully‐featured mobile communications platform with multiple peripheral connections including serial, Ethernet and USB. Expanded I/O functionality in a separate connector includes four digital inputs, four analog inputs and two relay outputs unleashing extensive remote instrumentation possibilities.
Its high‐precision 16‐channel GPS receiver coupled with the rich embedded intelligence provided by ALEOS™ technology make PinPoint X the perfect choice for a broad set of mobile enterprise, public safety, fleet management and AVL solutions.
1
Figure 1-1: Sierra Wireless AirLink PinPoint X
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1
Rev 4.0 Oct.09
Introduction to the PinPoint X
ALEOS™
ALEOS, the embedded core technology of the Sierra Wireless
AirLink products simplifies installation, operation and mainte‐ nance of any solution, and provides an always‐on, always‐ aware intelligent connection for mission‐critical applications.
ALEOS enables:
• Persistent Network Connectivity
• Over‐The‐Air (OTA) Upgrades
• Wireless Optimized TCP/IP
• Real‐Time Notification
• Real‐Time GPS Reporting
• GPS Store and Forward
• Packet Level Diagnostics
• Device Management & Control
• Protocol Spoofing
Figure 1-2: Powered by ALEOS
ACEware™
A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment. Using the AirLink Control Environment (ACE),
ACEWare is the device management and monitoring appli‐ cation suite for Sierra Wireless AirLink devices powered by
ALEOS.
Figure 1-3: ACEware Logo
The ACEware suite encompasses an application internal to the firmware ( ACEmanager), Windows‐based applications
(ACEview and Modem Doctor), and a web‐hosted application
2
Rev 4.0 Oct.09
Introduction to the PinPoint X
(ACEnet). You can download the applications and their user guides from the Sierra Wireless AirLink Solutions web site: http://www.sierrawireless.com/support. Contact your dealer or Sierra Wireless representative for any further information.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and
Microsoft Windows 98, Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from Microsoft at: http:// www.microsoft.com/.
ACEmanager, the AceWare remote configuration and monitoring tool, simplifies deployment and provides extensive monitoring, control and management capabilities.
ACEmanager gives you the power to monitor and control your
Sierra Wireless AirLink communications platforms in real‐ time.
Simplified Deployment
ACEmanager provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI.
Templates allow you to easily configure devices in your fleet with identical settings, ensuring a simple, accurate deployment.
Monitor and Control
ACEmanager allows an administrator to remotely monitor a modem’s status, health and configuration settings. The user interface displays signal strength, cell site information, byte counters and error conditions, enabling you to pinpoint any issues and troubleshoot immediately.
ACEmanager enables remote configuration and parameter settings to be changed or reset instantly over the air, change a device’s port configuration, IP address settings, GPS settings, and much more. After configuring one modem, use the template feature to copy that device configuration to other devices.
Tip: Configuration steps and examples in this guide use
ACEmanager.
ACEview is an efficient status and connection monitoring application with a low‐profile, easy to read interface. In
ACEview, you can also update PRL.
3
Introduction to the PinPoint X
Modem Doctor
Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the PinPoint X activity which you can then send to Sierra
Wireless support or erase the current configuration completely.
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Figure 1-4: Modem Doctor
Connecting to your cellular provider
The PinPoint X uses your cellular provider as an ISP (Internet
Service Provider) to connect you to the Internet.
Steps of a connection:
1.
When your PinPoint X is powered on, it automatically searches for cellular service using HSUPA/HSDPA.
2.
Your PinPoint X establishes a PPP (Point to Point Protocol or “dial” up connection) link to the your cellular provider network, also called registering on the network, and receives an IP address.
3.
When your PinPoint X has received its IP address from your cellular provider, a connection to the Internet or the cellular network is also available for computers or other devices connected directly to the PinPoint X.
4
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Introduction to the PinPoint X
Cellular
The PinPoint X will perform routing for all internet traffic to and from the computers or other end devicse.
With the Raven XE in Ethernet Public mode, only one device connected to the Ethernet port will receive the public IP address which is the one provided by the cellular network. In
Ethernet Private mode, with a hub or switch connected to the
Ethernet port, the Raven XE will provide NAT for a range of computers or other devices connected to the switch or hub and
Internet access to all of them.
Dynamic vs. Static IP Addresses
There are two types of addresses on networks: dynamic and static.
• Dynamic addresses are assigned on a “need to have” basis.
Your PinPoint X might not always receive the same address each time it connects with your cellular provider.
• Static addresses are permanently assigned to a particular account and will always be used whenever your PinPoint
X connects to the Internet. The IP address will not be given to anyone else.
Most ISPs (cellular included) use dynamic IP addresses rather than static IP addresses since it allows them to reuse a smaller number of IP addresses for a large number of customers. A dynamic IP address is suitable for many common Internet uses, such as web browsing, looking up data on another computer system, or other client functions (such as data only being sent out or only being received after an initial request).
Tip: If your account with your cellular provider includes a dynamic IP address and you need a static IP, please consult your your cellular provider Representative for more information about changing your account for static IP support.
5
Rev 4.0 Oct.09
Introduction to the PinPoint X
If you need to contact your PinPoint X, a device connected to the PinPoint X, or a host system using the PinPoint X from the
Internet, you need to have a known IP (such as one which is static) or domain name (an IP address which is converted by a
DNS server into a word based name). If you have a dynamic IP address for your modem, you can use a Dynamic DNS service
(such as IP Manager) to translate your IP address into to a domain name.
Caution: If you want to connect remotely to your PinPoint X using
TCP/IP, the IP address given to your modem by your cellular provider cannot be a private or internal IP address (such as a special private network) unless you are on the same network or inside that network’s firewall (such as with frame relay).
Communication HSUPA
Many of the GSM Networks have been expanded to HSUPA.
HSUPA
HSUPA (High‐Speed Uplink Packet Access) is a cellular technology which most closely resembles a broadband synchronous connection. The upload and download speeds are maximized to provide a faster throughput, reaching speeds up to 2.0 Mbit/s for the uplink and 7.2 Mbit/s for the downlink.
Please check with your network provider on the availability of
HSUPA.
HSDPA
HSDPA (High‐Speed Downlink Packet Access) is a cellular technology allowing for higher data transfer speeds. In
HSDPA mode of operation, max speeds are up to 7.2 Mbit/s in the downlink and 384 kbit/s in the uplink. HSDPA uses
Adaptive Modulation and Coding (AMC), fast packet sched‐ uling at the Node B (Base Station) and fast retransmissions from Node B (known as HARQ‐Hybrid Automatic Repeat
Request) to deliver the improved downlink performance vs.
UMTS and EDGE.
HSPDA (and HSUPA) falls back to UMTS, EDGE or GPRS (in order of precedence). This feature allows you to have seamless connectivity no matter where your PinPoint X is.
6
Rev 4.0 Oct.09
Introduction to the PinPoint X
UMTS
UMTS (Universal Mobile Telecommunications System) supports up to 1920 kbit/s data transfer rates, although most users can expect performance up to 384 kbit/s. A UMTS network uses a pair of 5 MHz channels, one in the 1900 MHz range for uplink and one in the 2100 MHz range for downlink.
EDGE
EDGE (Enhanced Data rates for GSM Evolution) provides end‐ to‐end packet data services with an enhanced connectivity building on GPRS technology and using the established GSM networks. EDGE provides higher transmission rates and better transmission quality for data than GPRS. EDGE can carry data at speeds typically up to 384 kbit/s in packet mode.
When EDGE is not available, your PinPoint X will fall‐back to
GPRS for the connection to your cellular provider to provide continued connectivity.
GPRS
General Packet Radio Service (GPRS) is packet‐switched with many users sharing the same transmission channel, but only transmitting when they have data to send. This means that the total available bandwidth can be immediately dedicated to those users who are actually sending at any given moment, providing higher utilization where users only send or receive data intermittently. GPRS provides speeds of 30–70 kbps with bursts up to 170 kbps.
Connection methods
You can connect the PinPoint X to a USB or a Ethernet (RJ45) on a computer. When connected to a USB or Ethernet port, the
PinPoint X behaves like a network card.
USB
The PinPoint X is equipped with a USB port which increases the methods by which you can send and receive data. The USB port can be set to work as either a virtual Ethernet port or a virtual serial port. A driver installation is required to use the
USB port in either mode.
It is recommended that you use a USB 2.0 cable with your
PinPoint X and connect directly to your computer for best throughput.
7
Rev 4.0 Oct.09
Introduction to the PinPoint X
Virtual serial port
The PinPoint X supports one virtual serial port over USB. This many serial based applications such as HyperTerminal .
Networking
IPSec
The IP protocol that drives the Internet is inherently insecure.
Internet Protocol Security (IPSec), which is a standards‐based protocol, secures communications of IP packets over public networks.
IPSec is a common network layer security control and is used to create a virtual private network (VPN).
The advantages of the IPSec feature includes:
• Data Protection: Data Content Confidentiality allows users to protect their data from any unauthorized view, because the data is encrypted (encryption algorithms are used).
• Access Control: Access Control implies a security service that prevents unauthorized use of a Security Gateway, a network behind a gateway or bandwidth on that network.
• Data Origin Authentication: Data Origin Authentication verifies the actual sender, thus eliminating the possibility of forging the actual sender’s identification by a third‐ party.
• Data Integrity: Data Integrity Authentication allows both ends of the communication channel to confirm that the original data sent has been received as transmitted, without being tampered with in transit. This is achieved by using authentication algorithms and their outputs.
The IPSec architecture model includes the Sierra Wireless
AirLink gateway as a remote gateway at one end communi‐ cating, through a VPN tunnel, with a VPN gateway at the other end. The remote gateway is connected to a Remote network and the VPN is connected to the Local network. The communication of data is secure through the IPSec protocols.
8
Introduction to the PinPoint X
Rev 4.0 Oct.09
Figure 1-5: IPSec Architecture
GRE
GRE (Generic Routing Encapsulation) tunnel is used to carry non‐IP packets through an IP Network. Non ‐IP packets, that are send over the GRE tunnel, need to be first encapsulated.
Hence, ALEOS is used to configure and encapsulate non‐IP packets and transmit over IP through the GRE tunnel.
Applications
Events Reporting
Events Reporting is Sierra Wireless AirLink’s modem’s new software feature provided via ACEmanager, that allows the users to generate reports from the events that take place. Event
Reporting Protocol is an intuitive embedded protocol, which automatically formats the messages based on an event trigger.
The messages generated are then reported to the remote server.
Software
The PinPoint X modem comes with the following software:
• ACEview, the software for the PinPoint X which allows you to monitor your connections.
• The driver that forms the interface between the PinPoint X and your Windows operating system when using USB virtual Ethernet or USB virtual serial.
• The firmware that is stored in non‐volatile memory and includes ACEmanager.
9
Introduction to the PinPoint X
The PinPoint X has an embedded radio module, also made by Sierra Wireless, Inc. There are two firmware programs on the device—one stored on the controller board of the
PinPoint X and one on the radio module.
The firmware was loaded into the radio module and con‐ troller board when the PinPoint X was assembled. As new versions of the software and firmware are released, they are posted at www.sierrawireless.com.
Documentation
This PinPoint X User Guide describes how to:
• Install the PinPoint X hardware.
• Connect the radio antennas.
• Connect a notebook computer and other input/output
(I/O) devices.
• Interpret the LEDs on the PinPoint X and the indicators in the ACEview software.
This User Guide is provided as a PDF (Portable Document
Format) file on the installation CD or from the Sierra Wireless support website.
Tools and Reference Documents
User Guide Description
ALEOS User Guide This document discusses software configuration in ACEmanager and about the explains different ALEOS features.
ACEview User Guide This document explains the use of this utility tools which is used to view and monitor the connection state of a Sierra Wireless AirLink device.
ACEnet User Guide This document explains the use of ACEnet services for remote management of Sierra Wireless AirLink device.
Rev 4.0 Oct.09
10
2: Specifications
•
Interface Port Pin-Outs
•
Power Connector
Features and Benefits
• Embedded Intelligence
• Low Power Consumption
• High‐Speed Processor
• High‐Speed 2‐way Data
• Multiple Interfaces, I/O Port
• High‐Sensitivity GPS Receiver
• Persistent Network Connectivity
• Remote Management and Configuration
• Extensive Vehicle Telemetry
• Integrated with 3rd Party Tracking Applications
• Rugged for Extreme Environments
Technology
• HSUPA
With Fallback to:
· HSDPA
· UMTS
· EDGE
· GPRS (MS‐12)
· GSM
Bands
• TriBand for UMTS/HSDPA/HSUPA
· 850/1900/2100 MHz
• Dual Band diversity for HSUPA, optimized by region
· Europe: 850/2100MHz
· North America: 850/1900 MHz
• Quad Band GSM/GPRS
· 850/900/1800/1900 MHz
Environmental
• Operating Temperature:
· ‐30° to 70° Celsius
• ° Storage Temperature:
· ‐40° to 85° Celsius
2
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Rev 4.0 Oct.09
Specifications
Power Consumption: (@12V DC)
• Transmit/Receive (Typical/Max) 300/520 mA
• Idle 170 mA
• Low Power Mode 80 mA
• Input Voltage 9 ‐ 28V DC
Standards/Approvals
• Carrier specific approvals
• CE
• FCC
• PTCRB
• Industry Canada
Host Interfaces
• Ethernet: 10/100 Mbps RJ‐45
• USB Type B
• RS‐232: DB‐9 DCE (300‐230400 baud)
• I/O: 4 Digital, 4 Analog, 2 Relay
• Antenna Connection:
· Cellular ‐ 50 Ohm TNC
· GPS ‐ 50 Ohm SMA
Warning: The antenna should be installed no closer than 20 cm from the human body. It is one of the RSS-102 requirements for devices not requiring
SAR.
Dimensions
• 162mm x 40mm x 109mm
• 612 grams
Application Interfaces
• TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI,
NMEA, TAIP, GPS, and more
LED Indicators
• Network
• Signal
• Activity
• Service
• GPS
12
Rev 4.0 Oct.09
Specifications
• Power
Interface Port Pin-Outs
Serial Port
Unused
CTS (Clear to Send) < -
RTS (Request to Send) - >
DSR (Data to Send) < -
9
8
7
6
5
4
3
2
1
< - > GND (Ground)
< - DTR Data Terminal Ready)
< - Rx (Receive)
- > Tx (Transmit)
- > DCD (Data Carrier Detect)
Figure 2-1: Serial Port Diagram: Female DB-9 DCE (not to scale)
I/O Port
Note: The Pin-Out diagram shows external view looking at PinPoint X connector in front face-plate of device. Pin 1 is lower right.
.
22 21 20 19 18 17 16
DIN1 GND DIN3
GND
DIN2 GND DIN4 GND
11 10 9 8
Relay 1
NO1 Com1
Relay 2
Rsv
NO2 Com2
Rsv
7 6 5
15
NC
NC
4
14
AIN1 GND AIN3
AIN2 GND AIN4
3
13
2
12
1
Figure 2-2: PinPoint X I/O Port Diagram (not to scale)
1.
Analog Input 4
2.
Analog Ground
3.
Analog Input 2
4.
No Connect
12.
Analog Input 3
13.
Analog Ground
14.
Analog Input 1
15.
No Connect
5.
Reserved for future use 16.
Reserved for future use
6.
Com2 (for use with #7) 17.
Com1 (for use with #18)
7.
Normal Open Relay
8.
GND
9.
Digital Input 4
18.
19.
20.
Normal Open Relay
GND
Digital Input 3
13
Specifications
10.
Ground
11.
Digital Input 2
21.
Ground
22.
Digital Input 1
Power Connector
Not Used
4 3
Ground (black)
2 1
Ignition Sense (white)
Power (red)
Figure 2-3: Power Connector (not to scale)
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3: Activating PinPoint X on your cellular provider
•
Installing the SIM
•
Configuring the APN
H
This chapter provides step‐by‐step directions for activating your PinPoint X on your cellular provider’s network.
Installing the SIM
The Subscriber Identity Module (SIM) in the PinPoint X is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem and it may be pre‐installed by your
Sierra Wireless Representative.
1. Before you start
If the SIM was pre‐installed, unless you need to set a custom
APN, activation of your modem is complete.
Cellular Account Required
• Cellular Account Required‐ To use your modem, you need to have a SIM with an active account with your cellular provider.
Software Required
• ACEmanager ‐ Graphical interface for entering most AT
Commands. You can download ACEmanager from the
Sierra Wireless AirLink Solutions website: http:// www.sierrawireless.com/support/. A default installation of this utility is assumed later in these directions
Hardware Required
• Ethernet cable or serial cable ‐ An Ethernet cable or straight through serial cable.
• Serial cable ‐ A straight through serial cable.
Note: Until you install a driver for the USB port, you cannot use your
USB port to configure the modem.
• Power adapter and a power source ‐ You will need a power supply and power source for the modem.
3
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15
Rev 4.0 Oct.09
Activating PinPoint X on your cellular provider
• PC or laptop ‐ To configure the modem, you will need a computer with an available Ethernet port or serial port.
Tools Required
• Small Phillips screw driver ‐ The Phillips screw driver is the one which is also called a plus (+) or X screw driver.
• Slim stylus ‐ A PDA stylus, an unbent paperclip, or other such item.
2. Opening the SIM Slot
a.
Unplug the PinPoint X power and all cables.
b.
Remove slot cover on the front of the PinPoint X to reveal the SIM slot.
Figure 3-1: Slot Cover
3. Remove the SIM from the card
a.
Carefully remove the SIM card from the card you received from your cellular provider.
4. Ejecting the SIM tray
a.
Using the tip of a PDA stylus, an unbent paperclip, or other slim blunt item press the yellow button of the
SIM tray.
Tip: The button is between two boards.
b.
Slide the tray out completely.
Figure 3-2: SIM tray button
16
Activating PinPoint X on your cellular provider c.
5. Insert the SIM into the Tray
a.
Place the SIM into the tray and gently press to click it into place.
Figure 3-3: Empty SIM Tray and a Tray with a Sample SIM
6. Insert the Tray and SIM
a.
Slide the tray back into the modem.
b.
Gently press the SIM to click it into place.
Tip: The top of the card faces the bottom of the modem.
Rev 4.0 Oct.09
Figure 3-4: Inserting the SIM
7. Finishing the SIM installation
Replace the cover to prevent dust or other unwanted particles from entering the PinPoint X. Once the cover is replaced, the installation is complete.
17
Activating PinPoint X on your cellular provider
Note: The first time you power on your PinPoint X with your new SIM, there may be a delay of up to 10 minutes for the initial network connection to occur.
Configuring the APN
The APN (Access Point Name) is the way your device knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your companyʹs wireless IP solution to meet the security and IP addressing requirements of your applications.
Note: Most accounts use the default addressing solution of Private or
Public IP addresses supplied by the Internet and Proxy APNs. Only if you have a Static or Custom IP address should you need to configure a custom APNs.
The default APN is Internet. If you need a different APN, use
ACEmanager to configure it.
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18
4: Hardware Installation of the
PinPoint X
•
Connecting to Power
•
Connecting to a
Computer or other
Device
•
Indicator Lights
•
Mounting
Note: During installation, please be sure that the cables are secure but do not bear any additional weight that could loosen the connector from the unit.
Your PinPoint X should be mounted in a position that allows easy access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme temperatures. The LEDs on the front panel should be visible for ease of operational verification. You should ensure that there is adequate airflow around the modem but that it is kept free from direct exposure to the elements, such as sun, rain, dust, etc.
4
Caution: The PinPoint X is in a hardened case and designed for use in industrial and extreme environments. However, unless you are using cables expressly designed for such environments, they can fail if exposed to the same conditions the PinPoint X can withstand.
GPS Ethernet
Serial Primary Cellular
Note: This device is not intended for use within close proximity of the human body.
Antenna installation should provide for at least a 20 CM separation from the operator.
Recive Diversity
Power
Figure 4-1: PinPoint X Connectors
USB
Antennas selected should not exceed a maximum gain of 5 dBi under standard installation configuration. In more complex installations (such as those requiring long lengths of cable and/ or multiple connections), it’s imperative that the installer follow maximum dBi gain guidelines in accordance with the
Rev 4.0 Oct.09
19
Hardware Installation of the PinPoint X radio communications regulations of the Federal Communica‐ tions Commission (FCC), Industry Canada, or your country’s regulatory body (if used outside the US).
Your PinPoint X will work with most cellular antennas with a connector. Connect the primary antenna or primary RF cable directly to the antenna connector on the back of the PinPoint X.
Tip: When using a cable to an antenna placed away from the modem, minimize the length of your cable. All gain from a more advantageous antenna placement can be lost with a long cable to the modem.
GPS Antenna
Your PinPoint X will work with most standard active GPS antennas. Connect the GPS antenna or cable directly to the threaded SMA connector.
Mount the GPS Antenna in the vehicle. The less the cable is wrapped and bound together, the better it will perform. Place it on the roof, or on the dash, or rear panel where it has a good view of the sky (greater than a 90 angle view of the sky).
There are three options for antenna mounts:
• Magnetic roof‐mount
• Through glass‐mount
• Permanent mount
Rev 4.0 Oct.09
Figure 4-2: GPS Antenna Placement for a Vehicle
Connecting to Power
Your PinPoint X can be used with either DC or AC, with the appropriate power adapter. DC cables and AC adapters are available as optional accessories in addition to the one included with your PinPoint X.
20
Rev 4.0 Oct.09
Hardware Installation of the PinPoint X
The DC power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connected to the battery or power source negative terminal.
The battery cable used for a car, truck, or other mobile connection must be less than 3 meters in length.
The PinPoint X has an internal polysilicon circuit breaker that opens at 0.5 to 1.0 amps of current.
If you wish to use the Standby Ignition Sense (SISE) feature of your PinPoint X, the white wire of the three wire DC power cable should be used to connect to your ignition. When SISE is enabled in the modem and the ignition sense connector is wired to your vehicle, the ignition sense will provide a link to the modem to enable it to enter a low‐power, standby mode when your vehicle is turned off and power up more quickly when the ignition is started.
Not Used Ignition Sense (white)
Ground (black) Power (red)
Figure 4-3: Ignition Sense power connector
Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous.
Connecting to a Computer or other
Device
Figure 4-4: Ethernet
The Ethernet port of your PinPoint X can be connected directly to a computer or other Ethernet device with either a cross‐over cable or a straight‐through cable. The Ethernet port on the
PinPoint X is auto‐sensing and will auto‐detect the speed of the connecting device for 100baseTX or 10baseT. If you are connecting the modem to a hub or switch you should use a straight through cable or use the uplink port on the hub or switch with a cross‐over cable.
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Rev 4.0 Oct.09
Hardware Installation of the PinPoint X
Figure 4-5: Serial
The serial port of your PinPoint X can be connected directly to most computers or other devices using a standard straight through cable. If you have a DCE device, you will need a null modem or null modem cable.
Figure 4-6: USB
Your PinPoint X’s full‐speed (12 Mbit) USB 2.0 port can be connected directly to most computers or other devices using a standard full‐speed USB 2.0 cable. If the computer or device you are connecting or the cable is not rated for full‐speed, the modem will communicate at a reduced speed to match. The
PinPoint X functions as a device, not a host.
When it is connected to a computer, the USB port should be seen as a COM port or Ethernet port after the applicable driver is installed.
The PinPoint X has a standard B connector.
Figure 4-7: I/O
Your PinPoint X also has an I/O port with digital inputs, analog inputs, and relay outputs which can be connected to external devices.
The I/O port can use an optional I/O harness available through
Sierra Wireless.
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Rev 4.0 Oct.09
Hardware Installation of the PinPoint X
Indicator Lights
When your PinPoint X is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode.
Figure 4-8: PinPoint X Indicator lights
• Network ‐ Indicates a successful connection to the cellular network with an IP address given and a channel acquired.
• Signal ‐ Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal). A slow flash indicates a very weak signal.
RSSI LED Ranges
RSSI/Signal LED Status
On Solid
Fast Blink
Normal blink
Slow Blink
Extinguished
Ranges of RSSI (dBm)
Equal to or stronger than -69
-70 to -79
-80 to -89
-90 to -99
Equal to or weaker than -100
• Activity ‐ Lights will flash as data is transferred to and from the PinPoint modem on the remote network.
• Service ‐ Indicates when the connection is HSUPA/HSDPA or UMTS. Unlit indicates EDGE or GPRS.
• GPS ‐ Indicates a GPS fix. When lit, the PinPoint X has
GPS coordinates to report.
• Power ‐ Indicates the power adapter is connected and there is power getting to the PinPoint X.
• The Reset button (on the left side of the PinPoint X) has two functions. If it is quickly depressed and released, the modem will simply power cycle the internal hardware. If, however, the reset is depressed and held for several
23
Hardware Installation of the PinPoint X seconds (count 10 slowly, and wait for the power light to go off after the light pattern stops), the ALEOS configu‐ ration settings will return to the factory defaults.
Caution: If you reset the modem configuration using the reset button, you may to reconfigure your APN.
Light Patterns
The LEDs on the front of the modem will respond in different patterns to indicate modem states.
• Normal ‐ Each LED, mentioned above, is lit as applicable.
• Start up ‐ The LEDs will cycle from left to right.
• PassThru mode ‐ Network and Signal LEDs will blink in tandem. The Activity LED will blink when transmitting or receiving data.
• SOS ‐ The Network Channel and Service Err or Service
LEDs will blink alternate to each other.
• Low Power ‐ All LEDs will be off except the power LED which will blink every 3 seconds.
• Configuration Reset ‐ The LEDs will cycle left to right and then right to left 4 times.
• Authentication Failure ‐ The Network, Signal, and
Activity LEDs blink every 2 seconds.
• Data Retry ‐ The Network, Signal, and Activity LEDs blink every 3 seconds.
• Invalid MAC Address or Ethernet Initiation Fail ‐ The
Service LED will blink.
Mounting
The integrated mounting with keyhole screw mounts on the
PinPoint X will allow you to secure your modem nearly anywhere, quickly and easily, without the need for a separate bracket.
Rev 4.0 Oct.09
24
2.935”
(74.5mm)
3.185”
.267”(6.78mm)
(80.89mm)
R.14”(3.5mm)
R.075”(1.9mm)
6.12”(155.4mm)
Hardware Installation of the PinPoint X
.132”(3.3mm)
2.5”
(65mm)
.565”(14mm)
6.37”(229mm)
Front
Figure 4-9: Diagram of the PinPoint X base
.315”(8mm)
Rev 4.0 Oct.09
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5: Inputs, Relay Outputs, and Power
Status
•
Capturing External
Events
•
Power Modes and
Information
The PinPoint X has special features for use in a mobile environment. The PinPoint X can be configured to monitor the input, respond to specific types of events, and even trigger a digital output. The PinPoint X can also be configured to change its power mode in order to conserve power. These features can be configured to your needs.
5
Capturing External Events
The PinPoint X is equipped with an I/O port interface which includes 4 digital inputs, 4 analog inputs, and 2 relay outputs.
These may be connected to sensors and switches to monitor vehicle status and remotely control equipment.
Figure 5-1: PinPoint X I/O port
Analog Inputs
The analog inputs will report a specific voltage ranging from 0 to 30 in increments of 0.03 volts. This allows a fine degree of monitoring for a scaling device.
• Monitoring a voltage or power usage.
• Monitoring an oscilloscope.
• Monitoring temperature.
• Monitoring an incremental gauge.
• Monitoring an internal fan.
• Monitoring a vehicle payload.
• Monitoring the elevation of a tow bar.
• Monitoring a vehicle’s battery use.
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26
PinPoint X HSUPA
Digital Inputs
27
Figure 5-2: Digital Input Contact Closure
By measuring contact closures on switches, the digital inputs can report a simple open or closed state. Each of the four digital inputs can be wired to the two ground signals via a switch. When the switch is open, the input will read “OPEN”.
When the switch is closed and the input is connected to ground, the input will read “CLOSED”.
• When a door or other latch is opened or closed.
• Counting pulses or other electronic events.
• When a gauge reaches a certain point.
• When a container fills or empties.
• When a switch or valve is opened or closed.
• When the tow bar is raised or lowered.
• Connected to a sensor, the level of fuel in a vehicle.
• When the trunk of a vehicle is opened or closed.
• When the ignition is turned on or off.
Relay Outputs
As an electronic switch which can be opened or closed
(Normally Open relay), a relay can be used to transmit an action to another device by signalling to that other device an
“on” or “off”. As a Normally Open relay, the circuit of the relay is disconnected (open) unless it is active. When the relay is active, the circuit is connected (closed).
• Setting off an alarm or siren.
• Triggering a process to start on another device.
• Opening or closing a valve or switch.
• Locking or unlocking a door.
• Turning a light on or off.
• Opening the vehicle’s trunk or doors.
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Inputs, Relay Outputs, and Power Status
Tip: The relays are only capable of switching small loads. If you need a stronger signal, such as to open a door lock, you can connect the
PinPoint X’s relay to a stronger solenoid relay which has enough power to cause the desired effect.
Note: Before you install the
PinPoint X in its final location, be sure to cover all exposed wiring.
Connecting devices to the I/O Port
You can purchase an optional I/O Wiring Harness for the
PinPoint X which can be used to attach devices to the I/O port.
The harness has pre‐wired leads to allow you to customize your own connections. The wires are paired and color‐coded.
22 21 20 19 18 17 16
DIN1 GND DIN3
GND
DIN2 GND DIN4 GND
11 10 9 8
Relay 1
NO1 Com1
Rsv
Relay 2
NO2 Com2
Rsv
7 6 5
15
NC
NC
4
14
AIN1 GND AIN3
AIN2 GND AIN4
3
13
2
12
1
Figure 5-3: PinPoint X I/O Port Diagram (not to scale)
Table 5-1: PinPoint X I/O Port Pin-out
1.
Analog Input 4 12.
Analog Input 3
2.
Analog Ground
3.
Analog Input 2
13.
14.
Analog Ground
Analog Input 1
4.
No Connect 15.
No Connect
5.
Reserved for future use 16.
Reserved for future use
6.
Com2 (for use with #7)
7.
Normal Open Relay
17.
18.
Com1 (for use with #18)
Normal Open Relay
8.
GND
9.
Digital Input 4
10.
Ground
11.
Digital Input 2
19.
GND
20.
Digital Input 3
21.
Ground
22.
Digital Input 1
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PinPoint X HSUPA
29
Figure 5-4: I/O Wiring Harness, AirLink part number 120-140-1014
22 21 20 19 18 17 16
Locking Tab
15 14 13 12
O/W Bl/Br O/Bl none G/Bl G/W none none V/W Bl/W V/Bl
O/G Bl/G O/R none Y/Bl Y/W none none V/G Bl/R V/R
11 10 9 8 7 6 5 4 3 2 1
Figure 5-5: Color Corospondance to connection points
Table 5-2: Wiring Color Corospondance
1.
Violet/Red 12.
Violet/Black
2.
Black/Red
3.
Violet/Green
13.
14.
Black/White
Violet/White
4.
none
5.
none
6.
Yellow/White
7.
Yellow/Black
15.
16.
17.
18.
none none
Green/White
Green/Black
8.
none
9.
Orange/Red
10.
Black/Green
11.
Orange/Green
19.
none
20.
Orange/Black
21.
Black/Brown
22.
Orange/White
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Inputs, Relay Outputs, and Power Status
Note: The Pin-Out diagram shows external view looking at PinPoint X connector in front face-plate of device. Pin 1 is lower right.
Analog Inputs
Connect a wiring lead to an analog input (AIN) at 1, 3, 12 or 14, and the nearest ground at 2 or 13.
Digital Inputs
Connect a wiring lead to a digital input (DIN) at 9, 11, 20, or
22, and the nearest ground at 8, 10, 19, or 21, as applicable.
Caution: Never apply voltage to the Digital inputs. The inputs can only be switched open or closed to ground.
Relay Outputs
Connect the circuit leads to one of the two relay pairs at 6 and
7 or at 17 and 18.
Monitoring and Setting the I/O
You can monitor the status of both the digital and analog inputs using ACEmanager or AT Commands and also with special reports sent using RAP. In ACEmanager, select the I/O group.
You can monitor the status of the relays or set them using
ACEmanager, I/O group, or AT Commands.
Getting Immediate Reports Using RAP
You can set up the PinPoint X to report immediately report the state of an input when it changes by using *PPFLUSHONEVT.
You will also need *PPINPUTEVT, input event reports, enabled and a server configured for your RAP reports. These settings are in the PinPoint group in ACEmanager.
Power Modes and Information
The PinPoint X can be configured to switch power modes in response to specific events, such as when the voltage to the modem drops below a configured threshold or when the DTR changes, in order to conserve a vehicleʹs battery life. The stand‐
30
PinPoint X HSUPA by state, low‐power mode, will prevent the modem from draining the battery while allowing the modem to quickly power up to regular operation when it is needed.
You can configure Low Power mode using ACEmanager.
31
Figure 5-6: ACEmanager : Low Power
Wiring the PinPoint X for
When the Standby Ignition Sense is enabled and the ignition sense connector is wired to your vehicle, the ignition sense will provide a link to the modem to enable it to enter a low‐power using standby mode.
The white wire of the three wire connector should be used to connect to your ignition.
Not Used Ignition Sense (white)
Ground (black) Power (red)
Figure 5-7: Ignition Sense Power Connector
Power Effect on Modem State
Once the transition from powered on to standby, low‐power mode starts, the modem will change state to AT mode. This results in the current mode being gracefully terminated. For the brief period when the modem is preparing for low‐power mode, the modem will remain in AT mode. At that time, it wonʹt auto‐answer, ATD will fail, etc. Once low‐power mode is entered, the modem will then discard any data received on the host port.
When the modem is woken from low‐power mode, the same behavior occurs as upon power on. The modem starts in AT mode, and then after 5 seconds will enter the default start‐up mode as it is configured for the modem.
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Inputs, Relay Outputs, and Power Status
Monitoring Power-In Voltage
The current status of the power‐in voltage can be monitored in
ACEmanager.
Rev 4.0 Oct.09
32
PinPoint X HSUPA
33 20080311
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