Overland
Storage
ULTAMUS® RAID 4800
Hardware Setup Guide
January 2008
10400167-101
ULTAMUS RAID 4800 Hardware Setup Guide
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ULTAMUS RAID 4800 Hardware Setup Guide
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Overland®, Overland Storage®, LoaderXpress®, Multi-SitePAC®, NEO SERIES®, PowerLoader®, Protection OS®, REO®, REO SERIES®,
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ULTAMUS RAID 4800 Hardware Setup Guide
Safety Notices
General Cautions and Notes
CAUTION: Before touching any of the appliance components, ground yourself and take antistatic precautions. Use an antistatic wrist strap and
a grounding wire as a minimum precaution.
CAUTION: Each storage appliance must have a good electrical ground connection through each power cord, through the building power grid to
the point of origin for the building power source entry.
CAUTION: Circuit Overloading—Consideration should be given to the connection of the equipment to the supply circuit and the effect that
overloading of circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should
be used when addressing the concern.
CAUTION: Reliable Grounding – Reliable grounding of rack-mounted equipment should be maintained. Particular attention should be given to
supply connections other than direct connections to the branch circuit (for example, use of power strips).
Installation Warnings and Notes
WARNING: To prevent personal injury and equipment damage, have someone assist you during installation. If necessary, reduce the weight of
the storage appliance by removing the disk drives and PS unit.
WARNING: Mechanical Loading—Prevent instability by installing heavier items into the bottom of the equipment rack. Mounting of the
equipment in a rack should be such that a hazardous condition is not achieved due to uneven loading to prevent personal injury.
Note: Ensure that your equipment rack is placed in a dust-free, well ventilated area close to a UPS. Leave enough room behind the rack for
servicing and to allow for sufficient airflow.
Note: Elevated Operating Ambient Temperature—When installed in a closed or multi-unit rack assembly, the operating ambient temperature of
the rack environment may be greater than the room ambient. Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturer's maximum recommended ambient (TMRA).
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Contents
Chapter 1 - Introduction and Requirements
ULTAMUS RAID 4800 Array .......................................................................................................................... 1-2
ULTAMUS RAID 4800x Expansion Array ...................................................................................................... 1-3
Enclosure Chassis ........................................................................................................................................ 1-3
LED Test Mode ....................................................................................................................................... 1-5
Display Panel LEDs ................................................................................................................................ 1-6
Drive Activity LEDs ................................................................................................................................. 1-6
Visible and Audible Alarms ........................................................................................................................ 1-7
Chapter 2 - Installing and Connecting
Preparation of Site and Server .................................................................................................................. 2-1
Unpacking the ULTAMUS RAID Storage Array ......................................................................................... 2-2
Rack Installation Requirements ................................................................................................................. 2-3
Tools Required ....................................................................................................................................... 2-3
Parts Check List ..................................................................................................................................... 2-4
Rack Mounting Rail Kit .......................................................................................................................... 2-4
Rack Installation Procedure ...................................................................................................................... 2-5
Install the Rail Kit .................................................................................................................................... 2-5
Install the Enclosure into the Rack ...................................................................................................... 2-7
Install Modules and Drive Carriers ..................................................................................................... 2-10
Select Configuration ........................................................................................................................... 2-11
Enclosure Switch Settings ............................................................................................................. 2-12
Securing the Enclosure ............................................................................................................................. 2-13
Grounding Checks ................................................................................................................................... 2-13
Power and Data Connections ................................................................................................................ 2-13
Management Interfaces ......................................................................................................................... 2-17
ULTAMUS RAID manager Software ................................................................................................... 2-17
Fibre Channel Interface ..................................................................................................................... 2-17
Chapter 3 - Power Up the Array
Power On ..................................................................................................................................................... 3-1
Power Supply/Cooling Module LEDs .................................................................................................. 3-2
Starting the Drives ....................................................................................................................................... 3-2
Disk Drive LEDs ....................................................................................................................................... 3-2
Starting ULTAMUS RAID manager ............................................................................................................. 3-3
Display Panel Status Indicators ................................................................................................................. 3-3
Faults Condition .................................................................................................................................... 3-4
Power Off Process ....................................................................................................................................... 3-4
To Perform a Shutdown ........................................................................................................................ 3-5
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Contents
Chapter 4 - ULTAMUS RAID manager Software
Volume Size Reporting ......................................................................................................................... 4-1
Troubleshooting Assistance .................................................................................................................. 4-1
ULTAMUS RAID manager Setup ................................................................................................................. 4-2
Configuring Network Settings .............................................................................................................. 4-2
Setting Up the ULTAMUS RAID manager ............................................................................................ 4-2
Using the ULTAMUS RAID manager ..................................................................................................... 4-5
Appendix A - Faults and Troubleshooting
Overview .....................................................................................................................................................A-1
Initial Start-up Problems ..............................................................................................................................A-1
Faulty Cords ...........................................................................................................................................A-1
Alarm Sounds On Power Up ................................................................................................................A-1
Green Controller OK LED on RAID Controller Not Lit .........................................................................A-1
Computer Does Not Recognize the ULTAMUS RAID Storage Array ................................................A-2
Status Indicators (LEDs) ..............................................................................................................................A-2
Power Supply/Cooling Module LEDs ..................................................................................................A-2
Channel Card LEDs ...............................................................................................................................A-3
RAID Controller Module .......................................................................................................................A-4
I/O Module LEDs ....................................................................................................................................A-5
EIP Card LEDs .........................................................................................................................................A-6
Display Panel LEDs ................................................................................................................................A-6
Enclosure Display Panel LCD ...............................................................................................................A-8
Single Fault Display ..........................................................................................................................A-8
Multiple Fault Display ......................................................................................................................A-8
Audible Alarm ...........................................................................................................................................A-11
Audible Alarm Mute ...........................................................................................................................A-11
LED Test Mode .....................................................................................................................................A-11
Troubleshooting ........................................................................................................................................A-11
Power Supply/Cooling Module Faults ..............................................................................................A-11
Thermal Control ...................................................................................................................................A-12
Thermal Alarm .....................................................................................................................................A-12
Thermal Shutdown ..............................................................................................................................A-13
Appendix B - Specifications
Dimensions ................................................................................................................................................... B-1
Weight .......................................................................................................................................................... B-1
Power Source .............................................................................................................................................. B-1
Power Usage ............................................................................................................................................... B-2
AC Power (Power Supply/Cooling Module) ............................................................................................ B-2
A/C Power Cords .................................................................................................................................. B-2
United States .................................................................................................................................... B-2
Europe & Others .............................................................................................................................. B-2
Power Supply Safety and EMC Compliance ..................................................................................... B-3
ACRS Module ........................................................................................................................................ B-3
Environment ................................................................................................................................................ B-3
Ambient Temperature and Humidity .................................................................................................. B-3
Other Environmental Specifications ................................................................................................... B-4
Interfaces - RAID Controller ....................................................................................................................... B-5
Interfaces - I/O Module .............................................................................................................................. B-5
RAID Controller Module Specification ..................................................................................................... B-5
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I/O Module Specification .......................................................................................................................... B-6
Drive Carrier Module Specification .......................................................................................................... B-6
Software Enclosure Services (SES) Support .............................................................................................. B-6
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CHAPTER
1
Introduction and Requirements
The ULTAMUS RAID 4800 platform is a 4U (rack space) SATA disk drive RAID
enclosure that houses 24 or 48 drives, capable of providing up to 36TB of data
storage using 750GB capacity disk drives. The design concept is based on a chassis
subsystem together with a set of plug-in modules.
Figure 1-1: ULTAMUS RAID 4800 Storage System
Expansion is achieved by connecting an ULTAMUS RAID 4800x Expansion Array
to the main array using two SAS patch cables. This increases the number of drives
to a possible 96 drives with 72TB of storage using 750GB drives.
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ULTAMUS RAID 4800 Array
Figure 1-2: ULTAMUS RAID 4800 Enclosure Components (Cutaway)
As supplied, the ULTAMUS RAID 4800 contains:
•
Chassis and Backplane with integral (front panel mounted) Operator’s
Panel (Figure 1-2)
•
Up to 48 Drive Carrier Modules, using SATA disk drives (Figure 1-2)
PSU/Cooling Modules
RAID Controller 0
Optional ACRS
module
RAID Controller 1
Figure 1-3: ULTAMUS RAID 4800 Rear Module Layout
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•
Three plug-in 100-240V AC Power Supply Modules with cooling fans
(Figure 1-3)
•
Two plug-in RAID Controller Modules, incorporating the ULTAMUS RAID
manager software (Figure 1-3)
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ULTAMUS RAID 4800x Expansion Array
PSU/Cooling Modules
I/O Module 0
Optional ACRS
module
I/O Module 1
Figure 1-4: ULTAMUS RAID 4800x Module Layout
The ULTAMUS RAID 4800x Expansion Array as supplied contains:
•
Chassis and Backplane with integral (front panel mounted) Operator’s
Panel (Figure 1-2)
•
Up to 48 Drive Carrier Modules, using SATA disk drives (Figure 1-2)
•
Three plug-in 100-240V AC Power Supply Modules with cooling fans
(Figure 1-4)
•
Two plug-in I/O Modules (Figure 1-4)
Enclosure Chassis
The chassis consists of a sheet metal enclosure assembly containing an integrated
Baseplane and Backplane PCB and a drive module runner system.
•
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The chassis front incorporates an integral Display Panel assembly with:
•
Audible Alarm and Alarm Mute switch
•
LED status display
•
LCD to indicate Power Supply/Cooling Module, Fan, or System failure
•
Power On/Standby button
•
The Backplane PCB provides logic level signal and low voltage power
distribution paths
•
The Baseplane includes connectors to drive bays, backplane and SAS-SATA
channel cards, internal monitoring LEDs, and ambient temperature sensor
•
The chassis is fitted with 19 inch rack mounting features which enable it to
be installed into a 19 inch rack cabinet with a 1000mm (40 inches) depth and
uses 4 EIA units of rack space (i.e., 7 inches high).
•
The front section of the chassis assembly contains 48 drive bays, each of
which accommodates the appropriate plug-in drive carrier module. The 48
drive bays are arranged in two groups, each comprised of 4 rows of 6 drives
(Figure 1-5).
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ULTAMUS RAID 4800 Hardware Setup Guide
Introduction and Requirements
Figure 1-5: ULTAMUS RAID 4800 Chassis
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•
The Enclosure Interface Processor (EIP) card monitors internal functions
and mode settings. It is located between the two groups of drives in the
chassis front.
•
The SAS-SATA Channel cards contain SAS expander modules that provide
switch-based connectivity to SATA drives in the enclosure. The cards are
located between the two groups of drives.
•
At the rear, the chassis assembly contains six module bays to house the
three Power Supply/Cooling modules, two FC-SAS RAID Controller modules
(ULTAMUS RAID 4800) or SAS I/O modules (ULTAMUS RAID 4800x), and
one optional ACRS (AC Redundant Switch) module.
•
The ULTAMUS RAID 4800x expansion array is similar to the
ULTAMUS 4800, except I/O modules are used instead of the RAID
Controller modules.
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ULTAMUS RAID 4800 Hardware Setup Guide
Introduction and Requirements
Display Panel
The Display Panel is located in the center of the front panel with the LEDs at the
bottom (Figure 1-6).
Figure 1-6: Front Display Panel Indicators and Buttons
IMPORTANT: The Drive Fault LED is not a functional LED. See the status LED on the
drive carrier itself and ULTAMUS RAID manager GUI to determine a drive fault.
The Display Panel includes:
•
Power On/Standby button
•
LCD (Liquid Crystal Display) that displays Power Supply/Cooling module,
and/or System failures
•
Alarm Mute push button, used to mute an audible alarm
•
Light Emitting Diodes (LEDs) that display status for all plug-in modules
NOTE: The panel is an integral part of the enclosure assembly and is not field
replaceable.
LED Test Mode
The Alarm Mute button can be used to test the LEDs on the enclosure front panel.
When the button is pressed and held, all LEDs illuminate if no faults are present.
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Display Panel LEDs
The functional modules (RAID Controller, Power Supply/Cooling module, etc.)
have associated status LEDs. The Display Panel shows a consolidated status for
all modules.
LED
Definition
Normal Status
Fault Status
Power On
Enclosure Power
status
ON GREEN - Power ON
-
PSU/Cooling
Module Status
(amber)
Power
Supply/Cooling
Module fault or
enclosure overtemperature
OFF
ON
Rear I/O Module
Status (amber)
RAID Controller or
OFF
I/O Module detected
fault
ON
Drive Fault
(yellow)
Not Applicable
-
-
Channel Card
Fault (yellow)
Internal SAS-SATA
Channel card fault
OFF
ON
EIP Card Fault
(yellow)
EIP card fault
OFF
ON
ON YELLOW - System is
running from Standby
Voltage and not Powered ON
See Appendix A, “Faults and Troubleshooting” for more information on LCD
states.
Drive Activity LEDs
The Drive Activity LEDs are located along the bottom of the front panel. The
twelve sets of four LEDs correspond to the twelve rows of four drives in the
enclosure. Drive Activity LEDs flash during drive I/O activity.
Figure 1-7: Front Panel Showing Drive LEDs
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Introduction and Requirements
The Drive Activity LEDs are numbered 1–4 to indicate the drives, from the front
to the rear, in each row (Figure 1-8).
Drives in each
row numbered
1-4 from front to
rear.
Drive rows (12 total, six on each side of Display Panel).
Figure 1-8: Close-up of Front Panel LEDs
Visible and Audible Alarms
The ULTAMUS RAID 4800 chassis includes an Audible Alarm that indicates
when a fault state is present. The following conditions activate an Audible Alarm:
•
Drive Fault
•
Fan Fault
•
Voltage Out of Range
•
Thermal Overrun
•
System Fault
•
Lid Open
When an alarm sounds, you can press the Alarm Mute push-button on the chassis
front panel. Automatic muting takes place after two minutes if the mute button is
not manually pressed. When muted, the alarm continues to sound with short,
intermittent beeps while the fault state exists. The alarm is not silenced until the
issue that caused the alarm is corrected.
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Installing and Connecting
CHAPTER
2
The following procedures describe the installation of an ULTAMUS RAID 4800
storage or expansion array and highlight some prerequisite requirements and
good handling practices which we encourage you to follow to ensure a successful
installation in the safest manner.
CAUTION: Ensure that you have fitted and checked a suitable anti-static wrist or
ankle strap and observe all conventional ESD precautions when handling modules
and components. Avoid contact with backplane components and module
connectors, etc. Use only the power cords/cables supplied or those which match
the specification in “A/C Power Cords” on page B-2.
Preparation of Site and Server
Before you begin, make sure that the site where you intend to set up and use your
ULTAMUS RAID 4800 storage or expansion array has the following:
•
Standard AC power from an independent source, or a rack power
distribution unit with a UPS.
•
A host computer, running a supported OS, with a standard FC HBA (host
bus adapter) with the latest BIOS and drivers. Follow the instructions
provided with your HBA and install the HBA and its driver software.
Only one ULTAMUS RAID 4800x can be attached to an ULTAMUS RAID 4800
enclosure.
NOTE: The ULTAMUS RAID storage array supports widely used operating systems;
however, deployment on Microsoft Windows requires the INF driver file which is
found on the ULTAMUS RAID 4800 Software and Documentation CD.
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Unpacking the ULTAMUS RAID Storage Array
The shipping box contains one ULTAMUS RAID 4800 storage array or ULTAMUS
RAID 4800x expansion array and the following items:
ULTAMUS
4800
ULTAMUS
4800x
Accessory kit with:
• Rack kit with adjustable rail slides
• Hardware for standard 19-inch rack
• Three AC power cables
• ULTAMUS RAID 4800 Release Notes
• ULTAMUS RAID 4800/4800x Quick Start Guide
X
X
SFP Modules (2 for each controller)
X
Serial communications cable (for Service use only)
X
ULTAMUS RAID 4800 Software and Documentation CD
X
Item Description
SAS cables (two each)
X
NOTE: Do not discard the Serial communications cable. This cable is used in servicing
the array.
WARNING: Use care when inserting or removing an ULTAMUS RAID 4800 or 4800x
array into or out of a rack to prevent accidental tipping of the array causing damage
or personal injury. Due to the weight of the array, it is strongly recommended that
the disks always be removed before moving and that four people be used to lift the
array out of the box.
The Accessory Box contains a rack mounting rail kit, and the software and
manuals disc.
Both the RAID and Expansion enclosures are shipped and delivered with all of the
plug-in modules installed except for the hard disk drives. Hard disk drives are
packaged separately.
NOTE: 12 drives weigh approximately 20 lbs (9.1kg) total.
To unpack the array:
1. Open the top of the box and remove the foam and the Accessory Kit.
2. Remove the Hard Disk Drive boxes and set them aside.
3. Open the enclosure box.
4. With at least TWO people using the straps, lift the enclosure out of its box
and set it on a secure surface.
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Rack Installation Requirements
The ULTAMUS RAID 4800 or ULTAMUS RAID 4800x enclosure is designed for
installation into a 19 inch rack cabinet capable of holding the enclosure:
•
A maximum of 6 enclosures can be installed and serviced within a rack
cabinet.
•
Weight: up to 80 kg (177 lb.) per enclosure.
•
Minimum depth: 1000mm (40 inches) from the front flange to the rear
metalwork.
•
Distance between front and rear mounts must be between 645mm to 790mm
(28 to 31 inches).
•
A minimum gap of 25mm (1 inch) clearance between the rack cover and front
of drawer; and 50mm (2 inches) rear clearance between rear of drawer and
rear of the rack is recommended in order to maintain the correct air flow
around the enclosure.
•
The rack should present a maximum back pressure of 5 pascals (0.5mm
water gauge).
•
Slotted screwdriver
•
3mm Allen key (supplied)
•
#2 Pozidrive screwdriver
•
#2 Pozidrive screwdriver, 18" long
Tools Required
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Parts Check List
Figure 2-1: Rail Kit Parts List
Rack Mounting Rail Kit
The rack mounting rails are provided for use in 19-inch rack cabinets. These rails
are designed and tested to handle the maximum enclosure weight and to allow
multiple enclosures to be installed without loss of rack space.
WARNING: Use of other mounting hardware may cause some loss of rack space
and danger of failure or injury. Please contact your supplier to ensure suitable
mount rails are available for the rack you are using.
The rail kits support rack frameworks with square, round or tapped fixing holes.
All necessary parts are supplied.
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Rack Installation Procedure
These procedures describe installation of the enclosure in a rack. They highlight
any critical co-requisite requirements and good handling practices that we
encourage you to follow. Use these procedures to ensure an easy and successful
installation.
Install the Rail Kit
A rail kit is composed of three telescoping rails (Figure 2-2). The inner telescopic
rail (enclosure rail) must be removed from the assembly and bolted to the
ULTAMUS RAID 4800/4800x enclosure.
Figure 2-2: Extended Rail Assembly
1. Using Figure 2-3., attach the rail assemblies to the rack.
IMPORTANT: The correct screws and washers should be used to secure the front
mounting rails to the rack uprights. Ensure that the shoulders of the screws are
seated correctly in the holes. For square holes use washer Item 3, and for round holes
use washer Item 4 (Figure 2-1). For both hole types use the same M5 screw, Item 12.
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Figure 2-3: Assembling Mounting Rails to Rack
2. Fully extend the rails until they lock in place.
3. Release the front latches by lifting them up; then, pull the inner rails out of
the assembly.
4. Remove the faceplate from the front of the enclosure and set it aside.
5. Attach the inner rails to the sides of the enclosure (Figure 2-4) using button
head screws (10 of Item 26, Figure 2-1).
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IMPORTANT: Be sure to attach the left hand rail to the left hand side of the
enclosure. Check that the latch has to be pushed upwards to unlock the rail
assembly.
Figure 2-4: Attaching the Enclosure Rail
Install the Enclosure into the Rack
1. Fully extend the slide rails until they lock in the out position.
2. Slide the ball races to the front of the rails (Figure 2-5 on page 2-8).
3. Push the locking pins through the hole in the side members until they lock
the ball races into position with a “click.”
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Ball Race
Locking Pin
Figure 2-5: Locking Pins Locations
4. With the assistance of another installer, position the enclosure so that the
enclosure rails engage with the slide rails.
5. Slide the enclosure along the slide rails until it is fully engaged and then
remove the locking pins.
IMPORTANT: Do not discard the locking pins as they will be required if the
enclosure is removed and re-installed.
6. Push the enclosure into the rack, releasing the front and rear latches as
necessary (Figure 2-6).
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Figure 2-6: Installing an Enclosure in a Rack
7. Verify that the enclosure slides in and out freely by carefully sliding the
enclosure out and pushing it back into the rack.
8. Install the sliding lid of the enclosure to the rack; secure it with two M5
screws and slide washers (Figure 2-7).
Figure 2-7: Securing Lid (Faceplate Not Shown for Detail)
CAUTION: To ensure adequate drive cooling, the lid of the enclosure must be
fully closed during operation.
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Install Modules and Drive Carriers
1. If you removed the Power Supply/Cooling modules, ACRS module, and any
I/O module (RAID Controller or I/O module), re-install them.
2. Pull the enclosure from the rack cabinet just enough to expose the empty
drive slots.
The lid is retained in the rack as the enclosure slides forward (Figure 2-8).
Figure 2-8: Opening the Lid
3. Insert the drive carriers back into the enclosure:
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IMPORTANT: Ensure that the drive carriers are orientated so that the handle
opens towards the front of the enclosure.
Figure 2-9: Installing a Drive Carrier Module
NOTE: The drive carriers can go into any slot. It is not necessary to return them into
the same slot they were originally installed.
For each drive carrier:
a. Release the handle on the drive carrier.
b. Slide the drive carrier all the way into the slot.
c. Seat the drive carrier - the camming foot of the carrier engages into a slot
in the drive bay.
d. When the drive carrier is fully seated, close the handle (Figure 2-10).
A click should be heard as the latch engages and holds the handle closed.
Figure 2-10: Locking Drive Carrier Latch
4. Repeat Step until all the drives are back in the appliance.
Select Configuration
The ULTAMUS RAID 4800 storage system operates with two RAID Controller
modules and two SAS-SATA Channel cards installed. The ULTAMUS RAID
4800x expansion enclosure operates with two I/O modules and two SAS-SATA
Channel cards installed. Configurations are selected via the enclosure switches.
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Enclosure Switch Settings
The enclosure switches are mounted on the backplane between the drive area and
rear module bays (Figure 2-11).
Figure 2-11: Enclosure Switches
Table 2-1 describes the enclosure switch functions and settings. Switch settings
are only read during the power up cycle. Note the position of the settings for each
enclosure type and make sure the switch settings match your enclosure.
NOTE: Switches 1,2,3,5,6,7,8 and 12 are not used.
Table 2-1: Enclosure Switch Functions
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Function
Position Settings
Function
Channel Card
Configuration Mode
Selection
SW 4
SW 9
SW 10
OFF
ON
ON
RAID Enclosure (ULTAMUS 4800)
ON
ON
ON
Expansion Enclosure (ULTAMUS
4800x)
Audible Alarm
SW 11
ON
Audible Alarm Override (muted)- No
alarm will sound for any fault condition.
OFF
Audible Alarm Enabled for error
conditions (default).
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Securing the Enclosure
1. Slide the enclosure back into the rack and secure with the two cams, located
on each side of the enclosure front panel. Tighten with a slotted screwdriver
(Figure 2-7 on page 2-9).
2. Ensure the cams are fully unlocked (counter-clockwise) before winding them
closed. Keep winding the cams clockwise until they are in the fully locked
position.
3. Reattach the faceplate to the front of the enclosure.
NOTE: Ensure that the cams are fully unlocked before sliding the enclosure out of
the rack.
Grounding Checks
The product must only be connected to a power source that has a safety electrical
earth connection.
WARNING: To ensure protection against electric shock caused by HIGH LEAKAGE
CURRENT (TOUCH CURRENT), the ULTAMUS RAID 4800 or ULTAMUS RAID 4800x
must be connected to at least two separate and independent sources. This is to
ensure a reliable earth connection.
The earth connection (ground) to the rack must be checked before switching on by
an electrician who is qualified to the appropriate local and National standards to
perform the check.
Power and Data Connections
WARNING: This power cable installation procedure MUST be followed carefully to
ensure that there is no danger of mains power cables being cut, trapped, pinched,
stretched, or excessively bent.
1. Secure the Cable Management Assembly (CMA) inner members to the
enclosure with hinge pins (Figure 2-12 on page 2-14).
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Enclosure
Flange
Mounting
Rail
Figure 2-12: Installing CMA Members
2. Secure the CMA Outer members to the Inner members and the mounting
rails with hinge pins (Figure 2-12).
CAUTION: When cabling power to the subsystem, use only the power cords
supplied or cords which match the specification quoted in section “A/C
Power Cords” on page B-2.
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3. Plug the three power cables into the Power Supply/Cooling modules
(Figure 2-13).
Figure 2-13: Installing Three Independent Power Cables
(CMA members omitted for clarity)
NOTE: If using the optional ACRS module, plug the bifurcated power cables into the
Power Supply/Cooling modules and the ACRS module at the rear of the
enclosure as shown in Figure 2-14.
Figure 2-14: Installing Two Bifurcated Power Cables & ACRS
(CMA members omitted for clarity)
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4. Route the power cables along the left CMA (Figure 2-15).
Figure 2-15: CMA Cable Routing
5. Secure the power cables to the left CMA around the hinges with Velcro
cable ties (Figure 2-16).
Figure 2-16: Attaching Velcro Cable Ties
6. Plug the network cables into RAID Controller or I/O modules.
7. Secure the network cables to the right CMA around the hinges with Velcro
cable ties.
8. If necessary, route the cables to the appropriate rack sockets.
IMPORTANT: Upon completion of the above procedure, slowly withdraw the
enclosure all the way out of the rack and then slowly slide it back into the rack
observing that there is no danger of mains power cables being cut, trapped, pinched,
stretched, or excessively bent.
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Management Interfaces
The following management interfaces are provided and used to configure, manage,
and monitor the ULTAMUS RAID 4800 storage array.
ULTAMUS RAID manager Software
ULTAMUS RAID manager software is a full-featured graphical HTML-based
software suite designed to configure, manage and monitor the ULTAMUS RAID
4800 storage array.
ULTAMUS RAID manager comprises the ULTAMUS RAID manager server that
runs as a background service on the RAID Controller Module and the ULTAMUS
RAID embedded HTML-based front end interface that is accessed using a web
browser on a host system.
The ULTAMUS RAID manager server discovers array storage devices, manages
and distributes message logs, and communicates with other ULTAMUS RAID
manager servers installed on the same local and external subnet networks. It
incorporates a web server, Apache 2.0, that provides the interface between the
ULTAMUS RAID manager server and GUI. During installation the web server is
automatically configured. See “ULTAMUS RAID manager Setup” on page 4-2.
Fibre Channel Interface
The RAID Controller module provides two Fibre Channel SFP interface
connections.
The RAID Controller module provides bi-directional connection between the host
side interface and the drives. The drives will not be presented to the Host until they
are configured and mapped by the controller.
Two SFP modules per RAID Controller module are included in the accessory kit
(up to four).
To install the SFP modules
1. With the handle on the SFP module closed, push the SFP fully into the slot
until it seats (click).
2. Connect the Fibre Channel cable to the SFP.
3. Perform Steps 1–2 for each SFP module.
Each RAID Controller module can be connected to up to 2 independent Host Bus
Adaptors. Some typical configurations utilizing two RAID Controller modules and
either one or two HBAs are shown in Figure 2-17 through Figure 2-19 on
page 2-18.
NOTE: Only one expansion enclosure (ULTAMUS RAID 4800x) can be attached to an
ULTAMUS RAID 4800 enclosure.
IMPORTANT: Optical modules must be UL (or other North American NRTL)
recognized component, and the laser in the module must comply with Laser Class 1,
US 21 CFR (J) and EN 60825-1.
Contact your supplier for a list of qualified optical SFP components.
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Figure 2-17: Connecting Single Hosts
Figure 2-18: Connecting Dual Hosts
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Figure 2-19: Connecting Multiple Host Through a Switch
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Cabling Multiple Arrays
To achieve drive expansion up to 96 disk drives, the ULTAMUS RAID 4800x
expansion array is connected to the ULTAMUS RAID 4800 RAID array using SAS
cables. The cabling is shown in Figure 2-20.
Figure 2-20: Connecting The Expansion Enclosure
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Ethernet Connection
An RJ-45 10/100BASE-T Ethernet port allows the controller to connect to a
network for out-of-band management and monitoring using the ULTAMUS RAID
Manager.
Make sure you have a shielded CAT 5e or better Ethernet cable connected to the
management port on one of the RAID Controllers (Figure 2-21 on page 2-21) and
your network hub or host computer Ethernet port. If you are connecting to the
network hub, use a standard cable; if you are connecting to your host Ethernet port,
use a cross-over cable.
RAID Controller Ethernet Management
Figure 2-21: Ethernet Ports on the RAID Controllers
(Optional ACRS Module shown)
IMPORTANT: Only shielded CAT5e (or better) cables should be used for connection
to the Ethernet port for EMC conformance.
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CHAPTER
3
CAUTION: Do not operate this equipment until the ambient temperature is within
the specified operating range. If the drives have been recently installed ensure they
have had time to acclimatize before operating them. (see “Environment” on
page B-3).
IMPORTANT: Before you power up an ULTAMUS RAID 4800 or 4800x enclosure,
make sure that all modules are firmly seated in their correct bays. All three Power
Supply/Cooling modules must be installed to power up the enclosure.
Power On
WARNING: The ULTAMUS RAID 4800 and ULTAMUS RAID 4800x enclosures MUST
be grounded before applying power.
IMPORTANT: When powering up a system with an expansion array, power up the
expansion array first; then, power up the main storage array.
For each enclosure:
1. Apply mains power to the enclosure.
2. On the enclosure front panel, lift the flap covering the Power On/Standby
button and press the button (see Figure 3-1 on page 3-3).
3. Wait for the enclosure to fully power up.
When the enclosure power is ON, all LEDs on the enclosure display panel
are illuminated.
4. Once the array is on, power on the Host system.
NOTE: If power is lost for any reason, the array restarts automatically when power is
restored.
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IMPORTANT: The power cords are used as the mains power disconnect. The Power
On/Standby button does not disconnect the power.
Power Supply/Cooling Module LEDs
The Power Supply/Cooling module incorporates four LEDs: one green, the other
three amber (see Table 3-1):
•
Under normal conditions, the Power Good LED is illuminated green.
•
If a problem is detected, the specific component LED illuminates amber.
Table 3-1: Power Supply/Cooling Module LED Status
LEDs and Icons
LED
Status
Power Good
Power Supply and Fan are operating normally.
AC Fail
AC input failure, indicating a possible loss of AC
mains power.
Fan Fault
Cooling fan failure within the module, or the
system is in STANDBY mode.
Power Fault
Power Supply DC output failure.
Starting the Drives
The drives in the chassis should automatically start when power is applied to the
array. If this does not occur, one of the following conditions can exist:
•
There may be a power problem (an alarm and Power Fault LED indication
would normally be active).
•
Possible disk drive problem.
Disk Drive LEDs
Each drive carrier incorporates two LED indicators: green and amber.
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•
In normal operation, the green LED is ON and flickers as the drive operates.
•
In normal operation, the amber LED is OFF. The amber LED is also OFF if
there is no drive present.
•
If the amber LED is flickering, drive identification is set from the software.
•
If the amber and green LEDs are ON, there is a drive fault.
•
If the green LED is OFF when the amber LED is ON, a power control circuit
failure is indicated.
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Starting ULTAMUS RAID manager
Upon start-up, the ULTAMUS RAID manager looks at the user preferences
settings to determine if an IP address has been configured. It then initializes the
network interface in one of these ways:
•
If an IP address is defined, ULTAMUS RAID manager initializes the
network interface using the defined IP address.
•
If an IP address is not defined, ULTAMUS RAID manager attempts to get a
DHCP IP address.
•
If an IP address (static or DHCP) cannot be determined, the software uses a
default IP address of 10.1.1.5 for Controller 0 and 10.1.1.6 for Controller 1.
From the rear of the array, Controller 0 is on the left and Controller 1 is on
the right.
•
If an error is encountered, ULTAMUS RAID manager assigns it the IP
address 10.1.1.7. See “Configuring Network Settings” on page 4-2 for more
details.
•
The Subnet Mask is set to 255.0.0.0.
NOTE: To identify the new DHCP IP address lease, use the urmsetup.exe program
located on your Software and Documentation CD.
Display Panel Status Indicators
Figure 3-1 shows the status LEDs and the LCD. The Display Panel LEDs indicate
fault and status conditions for modules within the enclosure. The LCD displays
any fault that occurs with the Power Supply/Cooling modules or with System
operations.
Figure 3-1: Enclosure Display Panel Indicators and Switch
NOTE: The Drive Fault LED is not a functional LED. See the drive’s Status LED located
on the drive carrier and the ULTAMUS RAID manager software or the F5404E
VT-100 RAID Configuration Utilities to determine a drive fault.
Drive faults are not indicated on the Display Panel. For information about drive
faults, see “Disk Drive LEDs” on page 3-2.
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See Appendix A, “Faults and Troubleshooting,” for information about fault
indications.
Table 3-2 describes the Display Panel LED fault and status condition states:
Table 3-2: Display Panel LED States
LED
Status
Power On
(GREEN) Power applied.
(YELLOW) System is running from
Not powered on.
standby voltage and not powered on.
PSU/Cooling Status Fault
(AMBER) Power Supply/Cooling module fault or
enclosure over-temperature.
Rear I/O Module Status
(AMBER) RAID Controller or I/O Module fault
detected.
Drive Fault
Not applicable.
Channel Card Fault
(YELLOW) Internal SAS-SATA Channel card fault.
EIP Card Fault
(YELLOW) EIP card fault.
Faults Condition
A typical “No Fault” display is shown in Figure 3-2. The icon displays the
configuration mode and the text lines show the shelf name or enclosure ID. “t1m0”
indicates the enclosure ID and the current mode of the enclosure switches. “m0”
indicates a RAID enclosure, and “m4” indicates an expansion enclosure.
Figure 3-2: Typical Front Panel Display Showing No Fault Condition
When a fault condition occurs, the following information is displayed
•
The Overland logo.
•
The components in error.
•
Text lines identifying the component fault.
See “Enclosure Display Panel LCD” on page A-8 for more information on
component failure identification.
Power Off Process
The array can be powered down at any time. If cached contents are present, they
are preserved by the internal battery.
•
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discharge and the cached data is lost.
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•
If the backup battery is allowed to discharge, upon power-up, the write-back
cache is disabled; however, when the battery is fully recharged, the
write-back cache is automatically re-enabled.
•
To ensure that the cache is flushed to disks, stop all host I/O operations from
the applications. Allow sufficient time for the controller to write the cache
data to the drives. The Cache Active LED (adjacent to the controller’s
Ethernet and host FC ports) goes out, indicating the cache is now cleared or
flushed. This will prevent the battery from discharging.
To Perform a Shutdown
IMPORTANT: When shutting down a system with an expansion array, shut down the
main storage array first; then, shut down the expansion array.
1. From the ULTAMUS RAID manager main screen, click a Controller icon.
2. When the Controller Information screen appears, click SHUTDOWN.
3. Repeat the first two steps for the second controller in the array.
4. When the array has completed its shutdown, isolate the AC power from the
chassis by disconnecting the power cords.
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4
ULTAMUS RAID manager Software
ULTAMUS RAID manager software is a full-featured HTML-based software suite
designed to configure, manage, and monitor ULTAMUS RAID arrays. It allows
you to manage and monitor the storage solutions from either a local host or from a
remote host located on the intranet or Internet.
Volume Size Reporting
The capacity of most disk drives is reported from the controller using base-10
decimal system expressed in GB (1 GB = 1,000,000,000 bytes). Many operating
systems use base-2 binary system to define the same space in GB (1 GB =
1,073,741,824 bytes. This can cause a visual discrepancy of approximately 7%
between what the controller reports and what the operating system reports.
For example, an array of six drives can be reported as 733 GB by ULTAMUS RAID
manager, and Microsoft Windows reports it as 682.89 GB.
The volume size is the same amount whether it is reported in base-10 or base-2, or
MB vs. GB.
NOTE: The controller reserves small amount of capacity for configuration data.
Troubleshooting Assistance
To assist you when troubleshooting problems with your system, the Event Logs
appendix in the ULTAMUS RAID manager User Guide (on your ULTAMUS
Software and Documentation CD) and the online help provide a list of all the
events that can occur, along with a possible cause and action to take.
To troubleshoot the enclosure, see “Faults and Troubleshooting” on page A-1.
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ULTAMUS RAID manager Setup
When the ULTAMUS RAID manager Setup program runs, it broadcasts UDP
packets, and any ULTAMUS RAID manager replies with UDP packets containing
their information. The setup program then displays a list of “uninitialized”
systems. Uninitialized systems are those which have not had the default user
name and password changed. Even if a configuration is created with arrays and
logical drives but the login name and password have not been changed, it is still
considered an uninitialized system. During the process of configuring the
ULTAMUS RAID manager, you enter a “new” password and confirm it. The
changed password determines whether the system is uninitialized or initialized.
The default password is password.
Configuring Network Settings
By default, the ULTAMUS RAID manager looks for a DHCP server to obtain an IP
address. If one is not found, it searches to determine if an IP address had been
previously assigned. If an address was not previously assigned, then the system
defaults to:
•
10.1.1.5 for the left RAID Controller (Controller 0)
•
10.1.1.6 for the right RAID Controller (Controller 1)
•
10.1.1.7 if an error is detected
•
Subnet Mask is 255.0.0.0
NOTE: Looking at the rear of the enclosure, Controller 0 is on the left and Controller 1 is
on the right. See Figure 1-3 on page 1-2.
From Windows platforms, the ULTAMUS RAID manager Setup Wizard enables
you to configure your software.
Setting Up the ULTAMUS RAID manager
1. Insert the ULTAMUS RAID 4800 Software and Documentation CD into
your CD drive. The autorun program automatically starts.
2. Click ULTAMUS RAID manager Setup Program.
The Welcome screen is displayed (Figure 4-1).
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Figure 4-1: ULTAMUS RAID manager Wizard Welcome Screen
3. At the Welcome screen, review the information and click Next.
The wizard searches for ULTAMUS RAID manager modules (Figure 4-2).
Figure 4-2: ULTAMUS RAID manager Wizard Search Screen
The Uninitialized screen lists any uninitialized systems it finds with their
MAC addresses.
NOTE: If all the systems found are initialized, the wizard displays the Initialized
screen.
4. From the Uninitialized screen, select the MAC address of the system you
wish to configure (Figure 4-3):
a. To use a DHCP server to assign your IP address, check the
Use DHCP box (Check box 1).
b. To manually configure your network setting, uncheck the Use DHCP
box and enter the necessary information in the appropriate fields.
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5. Enter a new password in the New Password field (field 6) and confirm it in
the Confirm Password field (field 7). Click Configure.
Figure 4-3: Configuration Screen
6. Repeat Steps 4–5 to configure each uninitialized system in the displayed
list.
When all of the modules are initialized, the wizard displays a message
indicating that all systems are configured. It then re-scan for systems. If
none are found, the Initialized screen is displayed.
IMPORTANT: During this rescan, if an uninitialized module is added to the
network (same subnet mask), or a module’s password is returned to the
default, the wizard displays the Uninitialized screen again.
7. To start a system on the Initialized screen (Figure 4-4), select the MAC
address of the system and click Launch ULTAMUS RAID manager.
Figure 4-4: Initialized Modules Listed on Launch Screen
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8. Your default web browser opens with a login screen. Enter the login name
and new password, then click OK.
The ULTAMUS RAID manager main screen opens.
Using the ULTAMUS RAID manager
Detailed instructions for setting up and using your ULTAMUS RAID manager
software are provided in the ULTAMUS RAID manager Users Guide, found on
your ULTAMUS RAID 4800 Software and Documentation CD.
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Faults and Troubleshooting
APPENDIX
A
Overview
ULTAMUS RAID 4800 and ULTAMUS RAID 4800x arrays include a processor
and associated monitoring and control logic to enable them to diagnose problems
within the array’s power, cooling, RAID Controller or Disk I/O modules, and drive
systems.
The sensors for power and cooling conditions are housed within the Power Supply
modules. There is independent monitoring for each array.
If a fault is indicated on the Display Panel, see “I/O Module LEDs” on page A-5, or
“Display Panel LEDs” on page A-6.
Initial Start-up Problems
Faulty Cords
1. Check that you have wired up the subsystem correctly.
2. Check the cords for these conditions:
•
missing
•
damaged
•
incorrect cord plug
If any of these conditions exist, contact your supplier for a replacement.
Alarm Sounds On Power Up
See “Audible Alarm” on page A-11.
Green Controller OK LED on RAID Controller Not Lit
Check that the Rx and Tx cables have not been reversed during installation. Also
check that the SFP is properly seated and that the ends of optical cables are clean
and undamaged. If the condition persists, try replacing the SFP and/or cables.
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Connect the cable to the RS-232 port and to your COM port or terminal, and in
your terminal window start a data capture:
•
Try removing and re-inserting the RAID Controller.
•
Try power cycling the array while monitoring the boot process from the
terminal.
If you are still unable to capture and examine the boot process to determine the
cause, contact your supplier for a replacement.
Computer Does Not Recognize the ULTAMUS RAID Storage Array
1. Check that the FC interface cables from the ULTAMUS RAID storage array
to the host computer are fitted correctly.
2. Check that all drive carrier modules have been correctly installed and that
the LEDs on all installed drive carrier modules are illuminated Green. Note
that the drive LEDs will not be lit during drive spinup.
3. Check that there is a valid FC_AL signal present at the connector by
observing the state of the LEDs Host Port 0 Signal Good and Host Port 1
Signal Good (see“Power Supply/Cooling Module LEDs” on page A-2). If there
is no signal present check that the cable has not been inverted during
installation. A green LED indicates that the signal is present. If there is no
signal present, “Green Controller OK LED on RAID Controller Not Lit” on
page A-1.
Status Indicators (LEDs)
Each module has a set of Status LEDs. When a fault exists, these LEDs assist you
in troubleshooting the problem.
Power Supply/Cooling Module LEDs
The Power Supply/Cooling module LEDs are shown in Figure A-1 on page A-2 and
Table A-1 on page A-3.
•
Under normal conditions the Power Good LED should be illuminated green.
•
If a problem is detected, the specific component LED illuminates amber.
Figure A-1: Power Supply/Cooling Module
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Table A-1: Power Supply/Cooling Module LED Status Conditions
Power Good AC Fail
(Green)
(Amber)
Fan Fault
(Amber)
Power Fault
(Amber)
No AC Power (Either Power
Supply).
OFF
OFF
OFF
OFF
No AC Power this Power
Supply only.
OFF
AMBER (ON)
OFF
AMBER (ON)
AC Present Standby Only.
OFF
OFF
OFF
AMBER (ON)
Power Supply OK.
GREEN
(ON)
OFF
OFF
OFF
Power Supply Fault (over
temp, over volts, over
current).
OFF
OFF
OFF
AMBER (ON)
Fan Fault.
OFF
OFF
AMBER (ON)
N/A
Status
Channel Card LEDs
The SAS-SATA Channel card has two green LEDs and one amber LED.
Table A-2: SAS-SATA Channel Card LEDs
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LED
State
Description
GREEN
Flashes slowly (0.5 Hz)
Normal operation.
AMBER
Flashes fast (2 Hz)
Initialization error.
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RAID Controller Module
The ULTAMUS RAID Controller module incorporates monitoring status LEDs as
defined below (Figure A-2 and Table A-3).
Figure A-2: RAID Controller Module LEDs
Table A-3: RAID Controller Module - Icon & LED Status Descriptions
LED/Icon
Description
Battery Fault
This LED/icon appears adjacent to the controller’s
Ethernet and host FC ports.
Illuminated - Backup battery module is charging or has
failed.
Cache Active
This LED/icon appears adjacent to the controller’s
Ethernet and host FC ports.
Illuminated - RAID Controller cache has data saved in
memory but not written to the disk array.
Controller Activity
This LED/icon appears adjacent to the controller’s
Ethernet and host FC ports.
Illuminated - RAID Controller activity is occurring.
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Table A-3: RAID Controller Module - Icon & LED Status Descriptions
LED/Icon
Description
Controller OK/Fault
This LED/icon appears adjacent to the controller’s
Ethernet and host FC ports.
Illuminated Green - RAID Controller operation is
normal.
Illuminated Red - RAID Controller fault has occurred.
Ethernet Status
These LEDs appear adjacent to the controller’s
Ethernet port.
Green - Ethernet port has a link connection and link
activity.
Yellow - Ethernet port speed. When illuminated it
indicates the port is running at 100 Mbps and when
Off 10 Mbps.
SAS Expansion Activity
This LED/icon appears adjacent to the SAS connector.
Illuminated - Activity on the SAS expansion port.
SAS Expansion Fault
This LED/icon appears adjacent to the SAS connector.
Illuminated - A fault on the SAS expansion port.
Host 0/1 Port Speed
These LEDs appear adjacent to the Fibre Channel host
connectors.
Illuminated - Indicates the speed of the connection.
Amber (1) = 1 Gbit/sec
Green (2) = 2 Gbit/sec
Blue (4) = 4 Gbit/sec
I/O Module LEDs
The SAS I/O module incorporates status and activity LEDs to monitor the
condition of the module (Figure A-3 and Table A-4 on page A-6):
Figure A-3: I/O Module LEDs
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Table A-4: I/O Module LED Descriptions
LED
State
Description
Activity
GREEN
Ready
FLASHING GREEN
Activity on the SAS lane
OFF
Not ready
GREEN
Normal operations
AMBER
Fault condition
System Health
EIP Card LEDs
The EIP card incorporates the following LED indicators:
•
Fault LED
•
Address Mode Error LED (not used)
Display Panel LEDs
The Display Panel LEDs shows the aggregate status of all the modules. The LEDs
are shown in Figure A-4 on page A-6 and defined in Table A-5 on page A-7.
NOTE: The panel is supplied as an integral part of the enclosure assembly and is not
user replaceable.
Figure A-4: Display Panel
The Drive Fault LED is not a functional LED. Refer to the drive’s Status LED
located on the drive carrier and either the ULTAMUS RAID manager software or
the F5404E VT-100 RAID Configuration Utilities to determine a drive fault.
Rear I/O Module Status LED will indicate a problem for either a F5404E RAID
Controller or I/O module.
NOTE: The term “Rear I/O Module” is used generically throughout this manual for
either a RAID Controller or I/O module.
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Table A-5: Display Panel LEDs and What They Mean
Display Panel LEDs
Description
Rear I/O EIP Card Channel Drive
Power
Fault
Card
On
PSU/Cooling Module
Status
(Green/ Status
(Amber) (Amber) (Amber) (Amber)
Amber) (Amber)
Other
Associated LEDs
or Alarms
ON Steady
OFF
OFF
OFF
OFF
OFF
5V AUX present, Power
On/Standby switch OFF
or overall power failed.
ON Steady
OFF
OFF
OFF
OFF
OFF
Power applied, all
functions are normal.
ON Steady
ON - Flashing ON ON ON ON Single beep, two
Flashing Flashing Flashing Flashing double beeps
ON Steady
ON Steady
OFF
OFF
OFF
OFF
PSU/Cooling Fan Any PSU Fault or Fan
module LEDs.
Fault.
AMBER
ON Steady
OFF
OFF
OFF
OFF
PSU/Cooling Fan 5V AUX present, Power
module LEDs.
Switch OFF.
Any PSU fault or Fan
fault.
ON Steady
ON Steady
ON OFF
Flashing
OFF
OFF
PSU/Cooling Fan Over or Under
module LEDs.
temperature.
AMBER
ON Steady
ON OFF
Flashing
OFF
OFF
PSU/Cooling Fan 5V AUX present, Power
module LEDs.
Switch OFF.
Over or Under
temperature.
ON Steady
OFF
ON Steady
OFF
OFF
OFF
Rear module
indicators.
Rear module detected
fault.
AMBER
OFF
ON Steady
OFF
OFF
OFF
Rear module
indicators.
5V AUX present, Power
Switch OFF.
Front Panel Power On
LED (5s) test state or
total enclosure
management failure or
EIP removed.
Rear module detected
fault.
ON Steady
OFF
OFF
ON Steady
OFF
OFF
Fault LED on EIP
card.
EIP Card fault.
AMBER
OFF
OFF
ON Steady
OFF
OFF
Fault LED on EIP
card.
5V AUX present, Power
Switch OFF.
EIP Card fault.
ON Steady
OFF
OFF
OFF
ON Steady
OFF
SAS-SATA
Channel Card
Fault LED.
SAS-SATA Channel
Card fault.
AMBER
OFF
OFF
OFF
ON Steady
OFF
SAS-SATA
Channel Card
Fault LED.
5V AUX present, Power
Switch OFF.
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Table A-5: Display Panel LEDs and What They Mean (Continued)
Display Panel LEDs
Description
Power
Rear I/O EIP Card Channel Drive
On
PSU/Cooling Module
Card
Fault
(Green/ Status
Status
Amber) (Amber)
(Amber) (Amber) (Amber) (Amber)
Other
Associated LEDs
or Alarms
ON Steady
OFF
OFF
OFF
OFF
ON Steady
Internal Drive
Fault LED.
5V AUX present, Power
Switch ON.
AMBER
OFF
OFF
OFF
OFF
ON Steady
Internal Drive
Fault LED.
5V AUX present, Power
Switch OFF.
NOTE: In Standby mode the LEDs will maintain their last state at Power Off.
Enclosure Display Panel LCD
The Enclosure Display Panel LCD, shown in Figure A-5, indicates any PSU, Fan,
Drive or System failure that may occur. Fault Icons and text strings are detailed
in Table A-6 on page A-9.
Single Fault Display
A typical example of a single fault display is shown on the following page.
•
The Overland logo.
•
Single component in error, shown as a single fault icon on the display.
•
Text lines identifying the component faults.
Figure A-5: Typical Single Fault Display
Multiple Fault Display
Typical example of the two faults are shown below.
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•
The Overland logo.
•
Two or more components in error, shown as two fault icons on the display.
•
Text lines identifying the component faults.
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Figure A-6: Typical Multiple Fault Display
Display Panel icons and text message are described in Table A-6.
On the LCD, components are numbered from left to right as viewed from the rear
of the enclosure (Figure A-7). For example, the left most Power Supply/Cooling
module bay is identified as bay 0. Power supplies and fans are 1, 2, or 3; their
respective bays are 0, 1, and 2 (left, center, and right).
PS/Cooling Modules and Locations
1
Bay 0
NOTE:
2
Bay 1
3
Bay 2
ACRS Module
shown is optional
Figure A-7: Module and Bay Identification and Location
For details on module locations, see Figure 1-4 on page 1-3 and Figure 1-7 on
page 1-6. Make sure you identify the correct module when troubleshooting.
Table A-6: Possible Fault Indicators
Icons
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Text String
Description and Condition
t<x>m<y>
Indicates the enclosure ID and mode.
t<x> = Enclosure ID
M0 = RAID chassis
M4 = Expansion chassis
Enclosure OPEN
Indicates the enclosure lid is open.
PSU <x> Fault
Power supply <x> has any type of fault. The value
displayed in the example “1” is the identified
Power Supply/Cooling module, which could be 1 3. Or Left (1), Center (2), and Right (3) modules.
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Table A-6: Possible Fault Indicators
Icons
Text String
Description and Condition
FAN <x> Fault
Fans in Power Supply/Cooling module <x> has any
type of fault. The value displayed in the example
“1” is the identified Power Supply/Cooling module,
which could be 1 - 3. Or Left (1), Center (2), and
Right (3) modules.
TempSensor <x> Flt Temperature Sensor <x> has a fault.
Indicated by a temperature sensor element 1, 2, 3,
4, or 5. Where the value displayed indicates the
specific sensor number.
Thermal Fault
Thermal over temperature or under temperature
fault. Indicated by a temperature sensor element
1, 2, 3, 4, or 5. Where the value displayed indicates
the specific sensor number.
I/O card <x> Fault
Rear I/O module <x> has a fault.
Indicated by the electronics element <x>. The
value displayed indicates which module is
experiencing the fault.
EIP card Fault
EIP card has a fault.
Indicated by the display element.
Channel Card <x> Er Primary or Secondary SAS-SATA Channel card has
any fault. The value displayed indicates which
SAS-SATA Channel card is experiencing a fault.
Comms Fault
The EIP and I/O cards are not communicating.
Allow approximately 2.5 minutes of inactivity to
determine if a communication error is in fact
occurring. If the fault continues, investigate.
No Icon
Config Error
The installed Channel and I/O cards do not match
with the configuration selected by switches.
No Icon
VPD Corrupted
The data stored in the enclosure EEPROM is
corrupt.
No Icon
Thumbwheel Moved Thumb wheel has been changed.
Indicated by code detecting thumb wheel changed.
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No Icon
Alarm Mute On
Alarm Mute On.
No Icon
Alarm Set
Alarm On.
No Icon
Alarm Off Switch
Alarm Silent; switch 11 is muting the alarm.
No Icon
Shelf %
mN
Friendly name
Shelf ID.
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Faults and Troubleshooting
Audible Alarm
The chassis subsystem includes an Audible Alarm which indicates when a fault
state is present. The following conditions will activate the Audible Alarm:
•
Drive Fault
•
Fan Fault
•
Voltage Out of Range
•
Thermal Overrun
•
System Fault
•
Lid Open
Audible Alarm Mute
When the audible alarm sounds, it may be muted by pressing the Alarm Mute
push-button. Automatic muting will take place after two minutes if the mute
button is not manually operated. The alarm mute push-button is located between
the LEDs and the Display Panel (see Figure A-4 on page A-6).
When the alarm is muted, it continues to sound with short intermittent bleeps to
indicate that a problem still exists. It is completely silenced when all problems are
cleared.
The audible alarm can be permanently muted by changing the setting on
switch #11. Altering this setting silences the alarm for all events that would
normally trigger an alarm. (See “Enclosure Switch Settings” on page 2-12)
LED Test Mode
The Alarm Mute button can also be used to test the LEDs on the enclosure front
panel. When the button is pressed and held, all LEDs will be illuminated if there
are no faults present.
Troubleshooting
The following sections describe problems that can occur with your ULTAMUS
RAID storage array storage solution with existing known solutions.
Power Supply/Cooling Module Faults
Symptom
Cause
Action
• Enclosure’s front panel
PSU/Cooling Status LED is
illuminated (amber).
• A PSU/Cooling Status LED is
occurring on one or more Power
Supply/Cooling Fan modules.
• Audible alarm is sounding.
• Any power fault.
• A fan failure.
• A thermal condition
has caused
overheating.
• Check that the mains power connections to
the Power Supply/Cooling module is live.
• Disconnect the Power Supply/Cooling
module from its mains power and remove
the module from the system. Re-install: if
problem persists, replace Power
Supply/Cooling module.
• Reduce the ambient temperature.
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Thermal Control
The ULTAMUS RAID 4800 or 4800x enclosure uses extensive thermal monitoring
and takes a number of actions to ensure component temperatures are kept low and
also to minimize acoustic noise. Air flow is from the front to the rear of the
enclosure.
Symptom
Cause
If the ambient air is cool (below
25°C (77°F)) and the fans are
observed to increase in speed,
then some restriction on
airflow may be causing the
internal temperature rise.
The first stage in the thermal
control process is for the fans
to automatically increase in
speed when a thermal
threshold is reached. This may
be caused by higher ambient
temperatures in the local
environment and may be
perfectly normal.
NOTE: This is not a fault
condition.
Action
• Check the installation for any airflow
restrictions at either the front or the rear of
the enclosure. A minimum gap of 25 mm
(1 inch) at the front and 50 mm (2 inches)
at the rear is recommended.
• Check for restrictions due to dust build-up;
clean as needed.
• Check for excessive re-circulation of
heated air from the rear to the front. Use in
a fully enclosed rack installation is not
NOTE: This threshold changes
recommended.
according to the
number of drives and • Check that all blank modules are in place.
power supplies
• Reduce the ambient temperature.
installed.
Thermal Alarm
Symptom
Cause
Action
• Display Panel
PSU/Cooling Status LED is
illuminated (amber).
• A PSU/Cooling Status LED
is occurring on one or
more Power
Supply/Cooling Fan
modules.
• Audible alarm is sounding.
• Air temperature exiting the
Power Supply/Cooling
module is above 55°C
(131°F).
If the internal temperature
measured in the airflow through
the enclosure exceeds a pre-set
threshold a thermal alarm will
sound.
• Check that the local ambient environment
temperature is below the upper 40°C
(104°F) specification.
• Check the installation for any airflow
restrictions at either the front or the rear of
the enclosure. A minimum gap of 25 mm
(1 inch) at the front and 50 mm (2 inches)
at the rear is recommended.
• Check for restrictions due to dust build-up,
clean as needed.
• Check that the enclosure lid is closed.
• Check for excessive re-circulation of
heated air from rear to the front. Use in a
fully enclosed rack installation is not
recommended.
• If possible shutdown the enclosure and
investigate the problem before continuing.
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Thermal Shutdown
IMPORTANT: Thermal shutdown only occurs when the Power Supply/Cooling
module exceeds its thermal limits and trips a safety cut out in the Power
Supply/Cooling module.
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Specifications
APPENDIX
B
Dimensions
Chassis
mm
Inches
Height
175
6.89
Width across mounting flange
483
19.01
Width across body of enclosure
443
17.05
Depth from flange to rear of enclosure body
762
30.00
Depth from flange to maximum extremity of enclosure (rear hold
down)
777.4
30.60
Depth from flange to furthest extremity at front of enclosure
20
0.78
Weight
Maximum Configuration
80 kg (177 lb)
Enclosure w/0 drives installed
35 kg (77 lb)
Power Supply/Cooling Module
4 kg (8.8 lb)
F5404E RAID Controller Module
1.2 kg (2.7 lb)
I/O Module
0.9 kg (1.98 lb)
Power Source
Component
Source Requirement
Power Supply/Cooling Module
100 - 240V
Power Supply/Cooling Module with ACRS 200 - 240V
and/or bifurcated power cords
Current Protection
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breakers for Europe. Circuit breakers must
have safety approvals acceptable for that
country.)
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Specifications
Power Usage
Conditions
240V AC
110V AC
Fans slow, drives idle
2.97A
0.68KW
6.69A
0.73KW
Fans slow, drives accessing
3.40A
0.79KW
7.71A
0.85KW
Fans fast, drives idle, 3 PSUs powered
3.13A
0.72KW
7.07A
0.77KW
Fans fast, drives idle, 2 PSUs powered, 1 PSU idle 3.02A
0.71KW
6.97A
0.76KW
Fans fast, drives accessing, 3 PSUs powered
3.54A
0.82KW
7.97A
0.88KW
Fans fast, drives accessing, 2 PSUs powered, 1
PSU idle
3.47A
0.82KW
8.00A
0.89KW
AC Power (Power Supply/Cooling Module)
Voltage Range AC
100 - 240V Rated
Voltage Range Selection
Automatic
Frequency
50/60Hz
In-rush Current
Single PSU: 100 - 240V, 25A peak maximum at 264V
reducing linearly with input voltage.
Dual PSUs (bifurcated cable): 200 - 240V, 50A peak
maximum at 264V reducing linearly with input voltage.
Power Factor
>0.98
Harmonics
Meets EN61000-3-2
A/C Power Cords
United States
Must be NRTL listed (National Recognized Test Laboratory, e.g., UL).
Cord type
SV or SVT, 18 AWG minimum, 3 conductor - 4.5 meters
maximum length
Plug
NEMA 5-15P grounding-type attachment plug rated 120V 10A;
or IEC 320 C14, 250V, 10A
Socket
IEC 320 C-13, 250V, 10A
Europe & Others
General requirements:
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Specifications
Cord type
Harmonized, H05-VVF-3G1.0
Socket
IEC 320, C-13, 250V, 10A.
IMPORTANT: The plug and the complete power cord assembly must meet the
standards appropriate to the country, and must have safety approvals acceptable in
that country.
NOTE: The power cord is not included in the standard RS-4835-F4-5404E and
RS-4835-E3-XPN enclosure packages.
Power Supply Safety and EMC Compliance
Safety Compliance
UL 60950-1
IEC 60950-1
EN 60950-1
EMC Compliance
CFR47 Part 15B Class A
EN55022
EN55024
ACRS Module
Voltage Range
200 - 240V Rated
Input Connectors
2 x IEC 320 plugs
Output Connectors
1 x IEC 320 socket
Environment
Ambient Temperature and Humidity
Operational
Temperature Range
Relative Humidity
Max. Wet Bulb
5°C to 40°C
20% to 80%
23°C
(35°C above 2,000 m)
non-condensing
(73.4°F)
0°C to +50°C
8% to 80%
(32°F to 122°F)
non-condensing
27°C
(80.6°F)
(41°F to 104°F)
[95°F above 6561 ft]
Non-Operational
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Storage
Shipping
Specifications
Temperature Range
Relative Humidity
Max. Wet Bulb
1°C to +60°C
5% to 80%
29°C
(33.8°F to 140°F)
non-condensing
(84.2°F)
-40°C to +60°C
5% to 100%
29°C
(104°F to 140°F)
non-precipitating
(84.2°F)
Other Environmental Specifications
Parameter
Limits
Airflow
System must be operated with low pressure rear exhaust
installation
(Back pressure created by rack doors and obstacles not to
exceed 5 pascals [0.5 mm Water gauge].)
Altitude, Operational
0 to 3,048 meters (0 to 10,000 feet) derated to 35°C (95 F)
maximum ambient above 2,000 meters (6561 feet)
Altitude, Non-Operational
-305 to 12,192 meters (-1000 to 40,000 feet)
Shock, Operational
Vertical axis 5g peak 1/2 sine, 10 ms
Shock, Non-Operational
20g 10ms 1/2 sine (test with drives)
30g 10ms 1/2 sine (test without drives)
Vibration, Operational
0.1 grms 5-500Hz Random
Vibration, Non-Operational
0.8 grms 2-200Hz Random (test with drives)
1.04 grms 2-200Hz Random (test without drives)
Vibration, Relocation
0.15 g 2-200Hz sine (test with drives)
0.3 g 2-200Hz sine (test without drives)
Acoustics
Sound Pressure Operating: Less than 58dB LpA average
measured at the bystander positions.
(The four bystander positions are 1 meter horizontal and 1.5
meters off the floor positioned front, back, left and right. The
enclosure under test is measured on the floor.)
Measured at 20°C (68°F).
Orientation and Mounting
19" Rack mount (4 EIA Units)
Rack Rails
To fit 1000 mm (40 inches) depth racks compliant with IEC
297.
Rack Characteristics
Back pressure not exceeding 5 pascals (0.5 mm water
gauge).
Safety & Approvals (pending)
CE and UL
EN 60950-1, IEC 60950-1, UL 60950-1
EMC
10400167-101 01/2008
EN55022 (CISPR - A), FCC A
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ULTAMUS RAID 4800 Hardware Setup Guide
Specifications
Interfaces - RAID Controller
Drive Support
See Drive Carrier specification
Attachment
• 4 Fibre Channel Host Ports (Arbitrated Loop, Point-to-Point, and
Fabric attachment supported.) (2 x SFP optical per F5404E RAID
Controller module)
• 1 x SAS 4 lane 3 Gbit/sec wide port Expansion connector
(1 x SFF)
Interfaces - I/O Module
Attachment
• 1 x SAS 4 lane 3 Gbit/sec wide port Expansion connector.
RAID Controller Module Specification
Dimensions (internal)
103 mm x 267 mm (4 inches x 10.5 inches)
• component board area: 103 mm x 240 mm
(4 inches x 9.5 inches)
Mounting
Rear lower bays (Bays 0 and 2)
Connectors
Host Port:
• 2 x SFP optical connectors
Expansion Port:
• 1 x SFF8470 connector (4 lane)
10400167-101 01/2008
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ULTAMUS RAID 4800 Hardware Setup Guide
Specifications
I/O Module Specification
Dimensions (internal)
103 mm x 267 mm (4 inches x 10.5 inches)
• component board area: 103 mm x 240 mm
(4 inches x 9.5 inches)
Mounting
Rear lower bays (Bays 0 and 2)
Connectors
Host Port:
• 1 x SFF8470 connector (1 x SAS 4 lane 3 Gbit/sec wide port)
Expansion Port:
• 1 x SFF8470 connector (1 x SAS 4 lane 3 Gbit/sec wide port)
Drive Carrier Module Specification
IMPORTANT: Operating the enclosure with non-approved drives may invalidate the
warranty. Please contact your supplier for details of approved disk drives.
Module Dimensions
Height 166 mm (6.53 in)
Width 115 mm (4.52 in)
Depth 28.7 mm (1.12 in)
Weight
1 kg (2.2 lb) with the disk drive installed.
Drive Dongle
Mounting locations for SATA drives with MUX Transition
card attached
Operating Temperature
5°C to 40°C (41°F to 104°F), when installed in an
enclosure with three Power Supply/Cooling Modules
Power Dissipation
14 watts maximum
Software Enclosure Services (SES) Support
The enclosure has a sophisticated self-monitoring and reporting function which
conforms to ANSI SES specifications. This function reports on topics such as:
• Enclosure temperature
• Fan speed
• Drive condition
• Enclosure Display Panel status
For more information on the implementation of this function, please request a copy
of the SES specification from your supplier.
10400167-101 01/2008
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