Jandy%20Pro%20Series%20JE%20Heat%20Pump%20Manual

installation and
Operation Manual
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Jandy® Pro Series
JE Heat Pump
H0408600 Rev C
WARNING
FOR YOUR SAFETY - This product must be installed by a licensed HVAC technician certified in heat
pump repair and maintenance by the jurisdiction in which the product will be installed where such
state or local requirements exists. The technician must possess and comply with all certifications and
regulations regarding the purchasing, handling, transportation and reclamation of R410A refrigerant.
In the event no such state or local requirement exists, the installer or maintainer must be a
professional with sufficient experience in pool equipment installation and maintenance so that all of
the instructions in this manual can be followed exactly. Before installing this product, read and follow
all warning notices and instructions that accompany this product. Failure to follow warning notices
and instructions may result in property damage, personal injury, or death. Improper installation and/
or operation can create an electrical hazard which can cause serious injury, property damage, or
death. Improper installation and/or operation will void the warranty.
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Page 1
Table of Contents
Section 1. General Information...................3
1.1
1.2
1.3
1.4
1.5
1.6
1.7
Introduction.......................................................... 3
Consumer Information and Safety....................... 3
Warranty.............................................................. 4
Codes and Standards.......................................... 4
Technical Assistance............................................ 4
Materials Needed For Installation........................ 4
Specifications....................................................... 5
Section 2.Installation Instructions.............5
2.1
2.2
General Information............................................. 5
Location Requirements........................................ 5
Section 3. Water Connections ....................8
3.1
3.2
3.3
3.4
Plumbing Layout ................................................. 8
Water Connections at Heat Pump....................... 8
Check Valve Installation....................................... 8
Multiple Unit Installation....................................... 9
Section 4. Electrical Connections...............9
4.1
4.2
4.3
4.4
General Information............................................. 9
Main Power........................................................ 10
Bonding.............................................................. 15
Optional Remote Controls................................. 15
Section 5.Operation...................................18
5.1
5.2
Initial Start-up Precautions................................. 18
Operating the Controller.................................... 18
5.3
5.4
5.5
5.6
Operating Features of Hybrid Units with
Optional Chiller.................................................. 19
User Setup Options........................................... 20
Set Point Lockout............................................... 21
Water Pressure Switch Adjustment.................... 21
Section 6. General Maintenance...............21
6.1
6.2
6.3
6.4
Water Chemistry................................................ 21
Winterizing......................................................... 22
Spring Start-Up.................................................. 22
Inspection and Service...................................... 22
Section 7.Professional Maintenance
and Service...............................23
7.1
7.2
Heat Pump Design............................................. 23
Heat Pump Components and Operation............ 23
Section 8.Troubleshooting.......................25
8.1
8.2
Troubleshooting Guide...................................... 25
Diagnostics........................................................ 25
Section 9.Replacement Parts...................26
9.1
9.2
9.3
9.4
9.5
9.6
Ordering Information.......................................... 26
Zodiac JE Heat Pumps Parts List...................... 26
Zodiac JE1500 Heat Pumps Exploded View .... 27
Zodiac JE2000 Heat Pumps Exploded View .... 28
Zodiac JE Single Phase Electric Box................. 29
Zodiac JE Three Phase Electric Box................. 29
Figures and Tables
Figure 1.
Figure 2.
Figure 3.
Figure 4.
Figure 5.
Zodiac® JE Heat Pumps Dimensions..........7
Anchor Clamp Positions..............................9
Anchor Clamp Installation...........................9
Standard Plumbing Layout........................ 11
Plumbing For Heating System
Combinations............................................ 11
Figure 6. Two (2) Heat Pump Plumbing Layout.......12
Figure 7. Four (4) Heat Pump Plumbing Layout......12
Figure 8. JE Single-Phase Electrical Supply
Wiring Diagram.........................................13
Figure 9. JE 3-Phase Electrical Supply Wiring
Diagram....................................................14
Figure 10. JE Heat Pump Front View.........................15
Figure 11a. Remote Pool-Off-Spa Connection
(3-Wire Connection)..................................16
Figure 11b. AquaLink RS or Remote TSTAT
Connection (2-Wire Connection)...............16
Figure 12. AquaLink® RS to JE Heat Pump...............17
Figure 13. JE Heat Pump Connection to Power
Center.......................................................18
Figure 14. Main Control Panel...................................20
Figure 15. Winterizing the JE Heat Pump..................22
Figure 16. Zodiac JE1500 Heat Pumps Exploded
View (JE1500 Shown)...............................27
Figure 17. Zodiac JE2000 Heat Pumps Exploded
View (JE2000 Shown)...............................28
Figure 18. Zodiac JE Heat Pump Single Phase
Electric Box...............................................29
Figure 19. Zodiac JE Heat Pump Three Phase
Electric Box...............................................29
Table 1.
JE Heat Pump Technical
Specifications..............................................6
Table 2.
Heat Pump Clearances...............................7
Table 3.
Optimal Water Chemistry Ranges.............23
Table 4.
Heat Pump Troubleshouting Guide...........24
Table 5.
Heat Pump Diagnostics............................25
Page 2
ENGLISH
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
Section 1. General Information
1.1Introduction
This manual provides installation and operation
instructions for the Jandy Pro Series JE models of
heat pumps. Read these installation and operation
instructions completely before proceeding with
the installation. Consult Zodiac Pool Systems, Inc.
(“Zodiac”) with any questions regarding this equipment.
To obtain additional copies of this manual contact us at
800-822-7933.
Zodiac Pool Systems, Inc.
2620 Commerce Way
Vista, CA 92081 USA
The Jandy Pro Series JE heat pump gets electrical power
from an external source and provides a dual digital
thermostat control system for pool/spa combinations or
preheat convenience.
This heat pump is specifically designed for heating
fresh water swimming pools and spas. Do not use it
as a general service heater. Consult your dealer for the
appropriate Zodiac® products for these applications.
Note “Fresh water swimming pools and spas” include
systems that utilize saltwater chlorine generator
units, such as the Zodiac AquaPure® Electronic
Chlorine Generator. Please ensure that the salt
content of the pool/spa does not exceed
4500 ppm and water flow rate is within
30-70 gpm (110-265 lpm).
Attention
Installation and service must be performed by
a qualified installer or service agency.
To the Installer: After installation, these
instructions must be given to
the homeowner or left on or
near the heat pump.
To the User:
1.2
This manual contains
important information that
will help you in operating and
maintaining this heat pump.
Please retain it for future
reference.
Consumer Information and Safety
The Jandy Pro Series JE series of heat pumps are
designed and manufactured to provide many years of
safe and reliable service when installed, operated and
maintained according to the information in this manual
and the installation codes referred to in later sections.
Throughout the manual, safety warnings and cautions
are identified by the “ “ symbol. Be sure to read and
comply with all of the warnings and cautions.
ENGLISH
Page 3
Spa/Hot Tub Safety Rules
WARNING
The U.S. Consumer Product Safety Commission
warns that elevated water temperature can
be hazardous. Consult heater operation and
installation instructions for water temperature
guidelines before setting temperature.
WARNING
The following “Safety Rules for Hot Tubs,”
recommended by the U.S. Consumer Product
Safety Commission, should be observed when
using the spa.
WARNING
Spa or hot tub water temperature should never
exceed 104°F (40°C). One hundred degrees
Fahrenheit (100°F [38°C]) is considered safe for
a healthy adult. Special caution is recommended
for young children.
WARNING
The drinking of alcoholic beverages before or
during spa or hot tub use can cause drowsiness
which could lead to unconsciousness, and
subsequently result in drowning.
WARNING
Pregnant women take note! Soaking in water above
102°F (38.5°C) can cause fetal damage during the
first three (3) months of pregnancy (which could
result in the birth of a brain-damaged or deformed
child). If pregnant women are going to use a spa or
hot tub, they should make sure the water temperature
is below 100°F (38°C) maximum.
WARNING
The water temperature should always be checked
with an accurate thermometer before entering a spa
or hot tub. Temperature controls may vary by as
much as 1F° (1°C).
WARNING
Persons with a medical history of heart disease,
diabetes, circulatory or blood pressure problems
should consult their physician before using a hot tub
or spa.
WARNING
Persons taking any medication which induces
drowsiness (e.g., tranquilizers, antihistamines, or
anticoagulants) should not use spas or hot tubs.
Page 4
ENGLISH
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
WARNING
Prolonged immersion in hot water can induce
hyperthermia.
7.
WARNING
Hyperthermia occurs when the internal body
temperature reaches a level several degrees above
the normal body temperature of 98.6°F (37°C).
Symptoms include dizziness, fainting, drowsiness,
lethargy, and an increase in the internal body
temperature. The effects of hyperthermia include:
•
Lack of awareness of impending hazard
•
Failure to perceive heat
•
Failure to recognize need to leave spa
•
Physical inability to leave spa
•
Fetal damage in pregnant women
•
Unconsciousness resulting in a danger of
drowning
The use of an automatic pool cover, if installed,
provides a valuable safety feature, reduces heat
loss, conserves chemicals, and reduces the load on
filtration systems..
8.
The use of a solar blanket can reduce the heat loss
caused by evaporation on the surface area of the
pool.
Swimming Pool Energy Saving Tips
It is important to note that a heat pump will not heat
a pool as fast as a large gas or electric pool heater. If
the pool water is allowed to cool significantly, it may
take several days to return to the desired swimming
temperature. For weekend use, it is more economical
to maintain the pool water temperature at or near your
desired swimming temperature. If you do not plan to
use your pool for a prolonged period, then you might
choose to turn the heat pump completely off or decrease
the temperature setting of the control several degrees to
minimize energy consumption.
Zodiac offers the following recommendations to help
conserve energy and minimize the cost of operating
your heat pump without sacrificing comfort.
1.
The American Red Cross recommends a maximum
water temperature of 78°F (25°C). Use an accurate
pool thermometer. A difference of 4°F (2°C),
between 78°F and 82°F (26°C and 28°C), will
significantly increase energy consumption.
2.
Carefully monitor the water temperature of your
pool in the summertime. You can reduce heat
pump usage due to warmer air temperatures.
3.
During the winter or when on vacation for longer
than a week, turn off the heat pump.
4.
Find the proper setting on the heat pump
temperature control and use the Set Point Lockout
or lock the cover on the heat pump controller to
discourage further adjustments.
5.
6.
Set the pump time clock to start the pump no
earlier than 6:00 AM during the pool heating
season. This is the time when nightly heat loss
balances.
Where possible, shelter the pool from prevailing
winds with well-trimmed hedges or other
landscaping, cabanas, or fencing.
1.3
Warranty
The Jandy Pro Series JE heat pump is sold with a
limited factory warranty.
Make all warranty claims to your Zodiac® dealer or
directly to Zodiac. Claims must include the heat pump
serial number and model (this information can be found
on the rating plate), installation date, and name of the
installer. Shipping costs are not included in the warranty
coverage.
The warranty does not cover damage caused by
improper assembly, installation, operation, winterizing,
field modification, or failure to earth bond and
properly ground the unit. Any changes to the heat
pump, evaporator, heat exchanger, wiring, or improper
installation may void the warranty.
1.4
Codes and Standards
The Jandy Pro Series JE heat pump is listed by ETL® as
complying with the latest edition of the “UL Standard
for Safety for Heating and Cooling Equipment”, UL
1995 and CSA C22.2 No. 236.
All Zodiac heat pumps must be installed in accordance
with the local building and installation codes as per the
utility or authority having jurisdiction. All local codes
take precedence over national codes. In the absence of
local codes, refer to the latest edition of the National
Electrical Code® (NEC®) in the United States and
the Canadian Electrical Code (CEC®) in Canada for
installation.
1.5Technical Assistance
Consult the Zodiac technical support department or
your local Zodiac dealer with any questions or problems
involving your Zodiac equipment. An experienced
technical support staff is ready to assist you in assuring
the proper performance and application of Zodiac
products. For technical support call the Zodiac technical
support department at (800) 822-7933.
1.6
Materials Needed For Installation
The following items are needed and are to be supplied
by the installer for all heat pump installations:
1. Plumbing connections (2”).
2.
Level surface for proper drainage. (See equipment
pad for pitch requirements)
3.
Suitable electrical supply line. See rating plate on
unit for electrical specifications. A junction box is
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
not needed at the heat pump; connections are made
inside of the heat pump electrical compartment.
Conduit may be attached directly to the heat pump
jacket.
NOTE Flex conduit is recommended for connecting
the electrical supply wires to the heat pump so
that the front panel may be removed easily for
servicing.
4.
Electric cutout switch that will interrupt all power
to the unit. This switch must be within line of sight
of the heat pump.
5.
Watertight conduit to run the electrical supply line.
Recommended: Zodiac recommends installing
isolation valves on the inlet and outlet water
connections for ease of serviceability.
1.7Specifications
Suitable for indoor and outdoor use. Clearances shown
in Table 2 must be adhered to.
Water Pipe/Heater Connection
Plastic
2” PVC (Unions included)
Flow Rate
Maximum
Optimum
Minimum
70 gpm (265 lpm)
60 gpm (230 lpm)
20 gpm (76 lpm)
Maximum Working Water
Pressure
75 psi
Electrical Supply
Voltage Requirements
1-Phase
230 VAC 60Hz
3-Phase
Maximum Working Refrigerant
Pressure
230 VAC 60Hz
(Model dependent)
600 PSI
Dimensions
See Figure 1 for heat pump’s dimensions and for
dimensions to critical connections.
Technical Specifications
See Table 1 for the Jandy Pro Series JE heat pump
technical specifications.
Section 2.Installation Instructions
2.1
General Information
Install the Zodiac® heat pumps in accordance with the
procedures in this manual, local codes and ordinances,
and in accordance with the latest edition of the
appropriate national code. (See Section 1.4, “Codes and
Standards”.) Correct installation is required to assure
safe operation. The requirements for Zodiac heat pumps
ENGLISH
Page 5
include the following:
1.
Field assembly (if required).
2.
Appropriate site location and clearances.
3.
Sufficient air ventilation.
4.
Proper electrical wiring.
5.
Adequate water flow.
This manual provides the information needed to
meet these requirements. Review all application and
installation procedures completely before continuing the
installation.
2.2Location Requirements
NOTE Indoor installations require special
considerations for condensate drainage and
venting the cold air produced by the heat
pump. Contact the Zodiac technical support
department at (800) 822-7933.
CAUTION
When pool equipment is located below the pool
surface, a leak from any component can cause
large scale water loss or flooding. Zodiac cannot
be responsible for such water loss or flooding or
resulting damage.
Avoid placing the heat pump in locations where it can
cause damage by water or condensate leakage. If this is
not possible, provide a suitable drain pan to catch and
divert any leakage.
All criteria given in the following sections reflect
minimum clearances. However, each installation must
also be evaluated, taking into account the prevailing
local conditions such as proximity and height of walls,
and proximity to public access areas.
Clearances
The heat pump must be placed to provide clearances on
all sides for maintenance and inspection. See Table 2.
Access in front of the heat pump of 24” (60 cm)
provides adequate room for serviceability.
If the heat pump is to be installed in a garage or under
a vertical overhang, the unit must have a minimum of
5 feet (1.5 meters) clearance from the top of the heat
pump.
In the U.S., the heat pump must be installed at least 5 feet
(1.5 meters) from the inside wall of the pool or spa unless the
30 GPM
42 GPM
48 GPM
175 lbs
220 lbs
223 lbs
3600 CFM
223 lbs
2”
228 lbs
57 GPM
230 lbs
* Test Conditions: 80˚ F Air, 80% RH, 80˚ F Water, Outside the scope of AHRI Standard 1160 (I-P)
** Rated in accordance with AHRI Standard 1160 (I-P)
*** Max Over Current Protection refers to the maximum breaker size allowed. If this value is not a standard breaker size, use the next smallest standard size breaker.
The breaker size must not be smaller than the Minimum Circuit Ampacity value.
WEIGHT
UNION SIZE
WATER TEMPERATURE DIFFERENTIAL (DELTA
T)
Adjustable between 1°F to 5°F
70 GPM
2100 CFM
MAXIMUM WATER FLOW
AIR FLOW
20 GPM
MINIMUM WATER FLOW
48 GPM
5 feet above pool level
OPTIMAL WATER FLOW
MINIMUM HEIGHT ABOVE WATER LEVEL
20 GPM
10 feet below pool level
MAXIMUM HEIGHT BELOW WATER LEVEL
LOW WATER FLOW ALARM
35 PSI (reset to 74 PSI)
4.0
126 Oz, R410A
60A
41.81A
185A
32.05A
5.9
Scroll
4.2
6.0
228 lbs
4.0
5.9
57 GPM
230 lbs
126 Oz, R410A
50A
33.0A
164A
25.00A
86,000 BTUs
118 Oz, R410A
127,000 BTUs
6.3
6.37 kW
JE3000TR3
208/230V/60HZ/3
JE3000T3
137,000 BTUs
JE3000TR
86,000 BTUs
230V/60HZ
118 Oz, R410A
REFRIGERANT LOW PRESSURE ALARM REVERSE UNITS
78 Oz, R410A
58 PSI (reset to 127 PSI)
78 Oz, R410A
ABS
Titanium
4.2
REFRIGERANT LOW PRESSURE ALARM HEATING UNITS
78 Oz, R410A
45A
30.76A
164A
23.21A
6.0
600 PSI (reset to 460 PSI)
64 Oz, R410A
Scroll
4.0
74,000 BTUs
5.6
106,000 BTUs
6.2
5.34 kW
119,000 BTUs
JE3000T
REFRIGERANT HIGH PRESSURE ALARM
REFRIGERANT
Scroll
60A
JE2500T-3
208/230V/60HZ/3
ENGLISH
CABINET
COMPRESSOR
Reciprocating
60A
45A
MAX OVER CURRENT PROTECTION***
HEAT EXCHANGER
41.81A
148A
178A
40.21A
105A
26.14A
LRA (LOCKED ROTOR AMPS)
32.05A
4.0
30.77A
4.0
19.87A
MINIMUM CIRCUIT AMPACITY
RLA (RUNNING LOAD AMPS)
COP, LOW AMBIENT**
OUTPUT, LOW AMBIENT**
COP, STANDARD RATING CONDITIONS**
5.7
92,000 BTUs
67,000 BTUs
COP*
64,000 BTUs
6
5.5
INPUT*
5.2
5.03 kW
3.83 kW
OUTPUT*
JE2500T
230V/60HZ
46,000 BTUs
108,000 BTUs
72,000 BTUs
VOLTAGE
OUTPUT, STANDARD RATING CONDITIONS**
JE2000T
230V/60HZ
JE1500T
230V/60HZ
MODEL
Table 1. Jandy Pro Series JE Heat Pump Technical Specifications
Page 6
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
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Page 7
Figure 1. Jandy Pro Series JE Heat Pumps Dimensions
MODEL SIZE
DIMENSIONS
A
33”
36”
36”
JE1500T
JE2000/2500T
JE3000T
B
34”
40”
44”
C
12.5”
13.8”
13.8”
D
9”
19”
19”
E
7”
15”
15”
A
F
39”
43”
43”
F
B
D
E
3.5"
C
8"
heat pump is separated from the pool or spa by a 5 foot (1.5
meters) high solid fence or other permanent barrier.
In Canadian installations, the minimum distance to be
maintained from the inside wall of the pool or spa is 3
meters (approx. 10 feet).
Equipment Pad
Place the heat pump on a flat slightly pitched surface,
such as a concrete or fabricated slab (pad). This allows
proper drainage of condensation and rain water from the
base of the unit. If possible, the pad should be placed at
the same level or slightly higher than the filter system
equipment pad.
Note Ensure that the pad is pitched not more than ¼
inch per foot cm per toward the compressor end
(front) of the heat pump. Pitch slab from back to
front ¼ inch per foot maximum and level from
side to side.
Condensation and Drainage
Condensation will occur from the evaporator coil while
the unit is running and drain at a steady rate, usually
3 to 5 gallons (11.4 to 18.9 liters) per hour, depending
upon ambient air temperature and humidity. The more
humid the ambient conditions, the more condensation
will be produced. Keep the drain holes of the base of the
unit clear of debris.
If the heat pump is installed indoors*, means of
condensate disposal must be provided
* Indoor installation requires factory consultation
Lawn Sprinklers
Keep lawn sprinkler heads from spraying on the heat
pump to prevent corrosion and damage. Use a deflector
Table 2. Heat Pump Clearances
Side of
Heat
pump
Minimum Clearances for
Operation
Recommended Clearances
for Serviceability
Inches
Centimeters
Inches
Centimeters
Front
24
60
36
90
Rear
12
30
24
60
Left
12
30
24
60
Right
12
30
24
60
Top
60
150
60
150
NOTE: Clearances listed in Table 2 are manufacturer’s tested values.
These are given as minimum values. Where local and national codes
apply, and values are different than those listed in Table 2, use the
greater value to ensure safe and proper operation.
if needed.
Roof Run-off
Make sure the heat pump is not located where large
amounts of water may run-off from a roof into the unit.
Sharp sloping roofs without gutters will allow massive
amounts of rain water, mixed with debris from the roof
to be forced through the unit. A gutter or down spout
may be needed to protect the heat pump.
Installation of Anchor Clamps
In Florida, building codes require that the heat pump be
anchored to the equipment pad or platform to withstand
high wind pressures created during hurricanes. Other
jurisdictions may have similar requirements. Please
check your local codes for further details.
This heat pump is provided with anchor clamps
designed to hold the unit to the equipment pad in high
wind conditions. Installation of the anchor clamps is
recommended in all installations and are required in
Florida (reference Florida Building Code, Mechanical
Section 301.13).
Page 8
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Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
To install the anchor clamps:
1. Be sure that the heat pump is in its permanent
location on the equipment pad.
2.
3.
4.
5.
6.
7.
8.
Place the clamps at the base of the heat pump in
the locations indicated in Figure 2.
Fit the hook of each clamp over the lip on the
base panel of the heat pump. The hook should
fit between the lip of the base panel and the
evaporator coil guard (see Figure 3).
Mark the position of the hole in each clamp on the
equipment pad.
Drill a hole in the cement using a masonry drill
bit, with a diameter as determined by the concrete
anchor, at each of the marks on the equipment pad.
The hole should be approximately 1-3/4” deep.
Insert a bolt anchor into each of the holes. Be sure
the anchors are set completely into the holes.
Position the anchor clamps so that the holes in the
clamps are over the bolt anchors. Be sure that the
clamp hooks are over the lip of the heat pump base
(see Figure 3).
Insert an anchor bolt through each clamp into the
anchor and tighten to secure the clamp and heat
pump to the equipment pad.
Section 3. Water Connections
3.1Plumbing Layout
Figure 4 illustrates the standard plumbing layout with a
single heat pump unit. Following the diagram from right
to left, the plumbing sequence is as follows:
Pool > Pool Pump > Filter > Heat Pump > Check
Valve > Chemical Loop > Chlorinator > Pool
Note For normal installations, do not install a shutoff
valve or any kind of variable restriction in the
water piping between the heat pump outlet and
the pool/spa.
Arrangement of pool system components other than
as illustrated in the preceding and following diagrams
can affect the operation of the heat pump’s water
pressure switch. Location of the heat pump above or
below the pool water surface can also affect operation
of the switch. In general, the pressure switch can be
adjusted to accommodate this effect if the heat pump
water connections are no more than 10 feet below the
pool water surface or no more than 5 feet above it. See
instructions for pressure switch adjustment (Section
5.6) in the heat pump start-up section of this manual for
more information. If the heat pump is installed outside
of this range, an external flow switch may need to be
installed in the plumbing upstream of the heat pump.
Call the Zodiac technical support department at
(800) 822-7933 for details.
Be advised that when pool equipment is located
below the pool surface a leak can result in large scale
water loss or flooding. Zodiac cannot be responsible
for such water loss or flooding or the damage caused
by either occurrence.
3.2
Water Connections at Heat Pump
Shipping plugs have been installed in the water inlet
and outlet ports of the heat pump at the factory.
Before installing any plumbing, remove the shipping
plugs. Filtered water is plumbed to the inlet, located on
the right side of the heat pump front panel. Heated water
flows through the outlet, located on the left side of the
heat pump front. Two inch unions are provided.
Plastic piping (PVC Schedule 40) should be connected
to the heat pump. The unions, provided with the unit,
accept 2” PVC pipe.
CAUTION
Make sure that flow requirements and pool
water turn over rates can be maintained with
the installation of additional heat pumps and
plumbing restrictions.
3.3
Check Valve Installation
WARNING
A check valve can interfere with the proper
operation of certain Suction Vacuum Release
System (SVRS) products. To avoid possible
entrapment hazard, serious injury, or death,
make sure to review the operation/owners
manual of your particular SVRS product
before installing the check valve.
The heat pump must be protected from back-siphoning
of water. If there is any chance of back-siphoning,
provide a check valve between the pool and the filter
pump inlet.
When an automatic chemical feeder is installed in the
plumbing, it must be installed downstream of the heat
pump. A check valve must be installed between the
heat pump and the chemical feeder to prevent backsiphoning of chemically saturated water into the heat
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Page 9
EVAPORATOR
COIL
ATTACH ANCHOR BRACKETS
TO BASE OF HEAT PUMP
WHERE INDICATED
#10 X 5/8"
STAINLESS STEEL SCREW
HEAT PUMP
ANCHOR
BRACKET
HEAT PUMP
PLASTIC BASE
1/4" X 1 3/4"
GALVANIZED OR PLATED
CONCRETE SCREW
(MANUFACTURER PROVIDED)
3/16" DRILLED HOLE
2 1/2" MIN
CONCRETE
EQUIPMENT PAD
4" MIN
Figure 2.Anchor Clamp Positions
Figure 3.Anchor Clamp Installation
pump where it will damage the components.
Section 4. Electrical Connections
3.4
4.1
Multiple Unit Installation
Heat Pump and Heater Combination
In certain regions of the country it may be more
economical to run a heat pump during the warmer
months and a gas heater during the cooler months.
In some situations it may be desirable to run the heat
pump in the “Chiller” mode during the hottest portion of
the year and a heater during the cooler months.
The Zodiac® heat pump may be plumbed with a gas
or electric heater or any combination of heat sources
including solar. All heat sources must be plumbed in
series to work correctly and efficiently.
Figure 5 illustrates a recommended plumbing layout
for a heat pump / heater / solar combination heating
system for a pool / spa combination. Your system may
not contain all of these components, but the basic
plumbing will apply by eliminating the component in
the illustration that is not a part of your system.
Multiple Heat Pump Connections
All plumbing on multiple heat pump installations must
be done in parallel (see Figures 6 and 7). An equal flow
of water to each heat pump is important for optimum
operation.
Note It may be necessary to adjust water pressure
switch if a unit is installed below the water level.
See Section 5.6 for details on when and how to
adjust the pressure switch.
Note Each heat pump allows a maximum flow rate of
70 gpm (265 lpm) and requires a minimum of
20 gpm (76 lpm).
General Information
Wiring connections must be made exactly as shown in
the wiring diagram found on the inside of the heat pump
access compartment (see Figure 8 for single phase
electrical wiring and Figure 9 for 3-phase electrical
wiring). The heat pump must include a definite means
of grounding and bonding. There is a bonding lug on the
right side of the heat pump, where a bond wire must be
attached.
Page 10
4.2
ENGLISH
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
Main Power
Electrical wiring to the heat pump must be in
accordance with the latest edition of the National
Electric Code® (NEC®), ANSI/National Fire Protection
Association (NFPA 70®) in the United States, and in
Canada, the Canadian Electrical Code (CSA® C22.1),
unless local code requirements indicate otherwise.
The heat pumps come factory-wired intended for use
with either 230 VAC, 60 Hz single phase or 3 phase
field electrical supply depending on the model. See the
rating plate for the electrical specifications. All wiring
must be done by a certified electrician.
The following is the procedure to wire the Jandy Pro
Series JE heat pump to the electrical source specified on
the Rating Plate:
1. Be sure the power to the circuit for the heat pump
is turned off.
2. Remove the five (5) screws that attach the service/
access panel to the heat pump unit (see Figure 10).
3. Remove the front cover of the junction box.
4. Electrical supply lines must be run through
watertight conduit. Route the wires and conduit
through the knock-out designated for high voltage
on the right side of the heat pump. Connect to the
bottom of the sheet metal junction box. See Figure
10 for knock-out location.
5. Connect the wires to the terminals on the main
contactor as shown in the wiring diagrams. Refer
to Figures 8 and 9.
6.
Connect the ground wire to the ground lug
provided in the electrical compartment.
7.
Replace the cover of the junction box.
8.
Replace the service access panel and replace the
screws to hold it in place.
9.
Connect a copper bonding wire (8 AWG). (In
Canada, it shall be not smaller than 6 AWG
(13.3 mm2) to the bonding lug on the right side of
the heat pump.
WARNING
ELECTRICAL SHOCK HAZARD. This heat
pump contains wiring that carries high voltage.
Contact with these wires may result in severe
injury or death. Disconnect power circuit before
connecting the heat pump
CAUTION
Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improper and dangerous operation. Verify proper
operation after servicing.
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Page 11
VENT FOR INDOOR
INSTALLATION ONLY
POOL HEATER
CHEMICAL LOOP
OR OPTIONAL CHLORINE
GENERATION SYSTEM
(JANDY AQUAPURE® SHOWN)
CHEMICAL FEEDER
FILTER
POOL PUMP
AquaPure
FROM POOL OR SPA
CHECK VALVE
TO POOL OR SPA
MANUAL BYPASS VALVE
Figure 4.Standard Plumbing Layout
HEATER
POOL
RETURN
HEAT PUMP
CHECK
VALVE
SPA
MAKE-UP
CHECK
VALVE
SPA
RETURN
FROM SOLAR
TO SOLAR
FILTER
POOL
DRAIN
FILTER
PUMP
SPA
DRAIN
Figure 5.Plumbing For Heating System Combinations
Page 12
ENGLISH
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
2” PVC
Optional
Isolation Valves
From Filter
3” PVC
Manual Bypass Valve
To Pool
Figure 6.Two (2) Heat Pump Plumbing Layout
2” PVC
Optional
Isolation Valves
From Filter
3” PVC
To Pool
Manual Bypass Valve
Figure 7. Four (4) Heat Pump Plumbing Layout
L1
L2
W
LOW REFRIGERANT
PRESS SWITCH
HIGH REFRIGERANT
PRESS SWITCH
WATER DEFROST
TEMP
TEMP
Figure 8. JE Single-Phase Electrical Supply Wiring Diagram
Y
BK
R
FAN RELAY
BR
POWER
INTERFACE
BL
BK
BK
BR
W
BL
Y
W
BK
R
W
W
W
Y
Y
R
REVERSING VALVE
(OPTIONAL)
W
BK
R
CONTACTOR
BK
BK
Y
R
R
R
BL
BK
BK
R BK BL
GROUND
BR/W
BR
GR
W
GR
230 VAC
SINGLE PHASE
60 Hz
WIRING DIAGRAM
JE SERIES
BK
FAN MOTOR
FACTORY OPTIONAL 208/230 VAC
FACTORY OPTIONAL 24 VAC
FACTORY 24 VAC HARNESS
FIELD INSTALLED 208/230 VAC
COMPRESSOR
CAPACITOR
WATER PRESSURE
SWITCH
FAN
CAPACITOR
HARD START
CAPACITOR
(OPTIONAL)
Y
R
COMPRESSOR
ENGLISH
JE 3000TR & JE3000TR3 ONLY
W
BL
BK
24 VAC
TRANSFORMER
FACTORY INSTALLED 208/230 VAC
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
Page 13
USER INTERFACE
Y
FAN
RELAY
BK
Y
DEFROST
TEMP
SENSOR
BK
BK
Figure 9. Jandy Pro Series JE 3-Phase Electrical Supply Wiring Diagram
Y
R
Y
BK
W
BL
WW
BK
W
R
BL
BK
CONTACTOR
JE 3000TR & JE3000TR3 ONLY
W
W
REVERSING
VALVE
(OPTIONAL)
R
W
Y
BK
BR
W
BL
W
Y
BK
BK R
Y
R BL BK
GROUND
FAN CAPACITOR
WATER PRESSURE
SWITCH
BL
R
BL
COMPRESSOR
W
BK
230 VAC
THREE PHASE
60 Hz
WIRING DIAGRAM
JE SERIES
BR/W
BR
FAN MOTOR
GR
GR/Y
FACTORY OPTIONAL 24 VAC
FACTORY 24 VAC HARNESS
FIELD INSTALLED 208/230 VAC
FACTORY INSTALLED 208/230 VAC
ENGLISH
L3
L2
L1
LOW REFRIGERANT
PRESSURE SWITCH
HIGH REFRIGERANT
PRESSURE SWITCH
WATER
TEMP
POWER BOARD
Y
BL
BL
Page 14
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Page 15
CONNECTOR FOR
HIGH VOLTAGE WIRES
SERVICE ACCESS
PANEL (5 SCREWS)
CONNECTOR FOR
LOW VOLTAGE WIRES
Figure 10. Jandy Pro Series JE Heat Pump Front View
4.3
panel to the heat pump unit and the cover to the
junction box (see Figure 10).
Bonding
CAUTION
This heater must be connected to a bonding
grid with a solid copper wire not smaller in
diameter than 8 AWG (In Canada, it shall be no
smaller than 6 AWG.)
The National Electrical Code® and most other U.S.
codes require that all metallic components of a pool
structure, including reinforcing steel, metal fittings,
and above ground equipment be bonded together with
a solid copper conductor not smaller than 8 AWG. The
heat pump, along with pumps and other pool equipment
must be connected to this bonding grid. A bonding lug
is provided on the right hand side of the heat pump to
ensure this requirement is met.
4.4Optional Remote Controls
Electrical wiring must be in accordance with all
applicable national and local codes and ordinances.
Connection to a Remote Pool-Off-Spa Selector
(3-Wire Connection)
Install the Remote Pool-Off-Spa Selector
1.
Turn off the power to both the pool/spa control
system and the heat pump unit.
2. Remove the screws that attach the service/access
3.
Run the wires from the pool/spa control system
into the conduit connection labeled “Low Voltage
Connection”, located on the lower right hand side
of the heat pump (see Figure 10).
4.
Connect the wiring from the pool/spa control
system to the heat pump remote control terminal
(see Figure 11a).
5.
Restore power to the heat pump and the pool/spa
control system.
Configure the Control Panel
1.
Make sure the control is in the OFF mode.
2.
To enter the Service Setup mode, press and hold
the MENU, POOL, and SPA buttons for 5
seconds.
NOTE The display will revert back to OFF after one
minute since the last key press.
3.
Press the Up or Down button to display
REMOTE. Press the MENU button. The
SELECT REMOTE OFF (default remote)
appears, use the Up or Down button to scroll
through the Remote options. When you reach HILO-COM, press the MENU button to select the
remote. Press POOL or SPA to exit the Service
Setup mode.
Page 16
ENGLISH
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
Two-Wire Connection to an AquaLink® RS
or TSTAT
Configure the AquaLink RS Control
System
1.
Turn off the power to both the pool/spa control
system and the heat pump unit.
2.
Connect two (2) wires to the AquaLink RS green
10-pin terminals 1 and 2.
3.
Put DIP S2-1 (pin #1 of the 4 position DIP switch)
into the ON position (see Figure 12).
1.
Install the Remote TSTAT
Turn off the power to both the pool/spa control
system and the heat pump unit.
2.
Remove the screws that attach the service/access
panel to the heat pump unit and the cover to the
junction box (See Figure 10).
3.
4.
5.
1.
2.
Run the wires from the pool/spa control system
into the conduit connection labeled “low voltage
connection”, located on the lower right hand side
of the heat pump (See Figure 10).
Connect the wiring from the pool/spa control
system to the heat pump remote control terminal
(See Figure 11b).
Restore power to the heat pump and the pool/spa
control system.
Configure the Control Panel
Make sure the control is in the OFF mode.
To enter the Service Setup mode, press and hold
the MENU, POOL, and SPA buttons for 5
seconds.
3.
Press the Up or Down button to display
REMOTE. The SELECT REMOTE OFF
(default remote) appears, use the Up or Down
button to scroll through the Remote options. When
you reach REMOTE TSTAT, press the MENU
button to select the remote. Press POOL or SPA
to exit the Service Setup mode.
4.
Press SPA. For heating, adjust the setpoint to the
maximum setting. For chilling, adjust the setpoint
to the minimum setting.
RS485 (4 wire) Connection to AquaLink® RS
1.
Confirm the Jandy Pro Series JE heat pump and
AquaLink RS software revisions are compatible.
Jandy Pro Series JE Heat
Pump Power Interface
Software Rev.
3.0 or Later
AquaLink® RS Software
Revision
N or Later
NOTE Only a revision “N”, or higher, program chip in
the RS system will support the Jandy Pro Series
JE heat pump interface.
2.
Turn off the power to both the heat pump and
the RS control and open the RS Power Center
enclosure and remove the front dead panel.
3.
Remove the two (2) screws holding the bezel in
place and turn the bezel over to view the circuit
board on the back.
4.
Locate the programmed chip on the Power Center
Board. In the center of the chip is the revision
letter. If the revision letter is “N” or higher go to
step 5. If the revision level is “MMM” or lower,
replace the board or connect as shown in Section
4.5
NOTE The display will revert back to OFF after one
minute since the last key press.
Figure 11a.Remote Pool-Off-Spa Connection
(3-Wire Connection)
Figure 11b.AquaLink RS or Remote TSTAT
Connection (2-Wire Connection)
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
5.
Use 22 gauge 4-conductor wire (Zodiac® Part No.
4278) to run between the heat pump and the RS
control, and match the wire color order.
6.
The wires coming from the Jandy Pro Series JE
heat pump can be “doubled up” on the red terminal
bar with the four (4) wires coming from the indoor
controller.
ENGLISH
To return the functionality to the RS unit, cycle (turn off
and then turn on) the power to the heat pump, or press
the MENU button for 5 seconds to enter the User Setup
Mode and then enable the Zodiac Remote.
Note If connecting more than two (2) items to the RS
Power Center red, 4-pin connector, a Multiplex
PCB is required.
Connection to a Secondary User Interface
NOTE If you need to install more than two (2) wires in
each terminal, order a Zodiac® Multiplex PCB
Kit, which includes the Multiplex Board (Zodiac
Part No. 6584). Never put more than two (2)
wires into each of the pins of the terminal bar.
1. Turn off the power to the heat pump.
2. Remove the five (5) screws that attach the front
panel to the heat pump and remove the cover to
the junction box. See Figure 10.
3. Run four (4) 22 AWG solid copper wires into the
conduit labeled “Low Voltage Connection” located
on the lower right hand side of the heat pump. See
Figure 10. The wires may be up to 300 feet
(91.4 m) in length.
4. Connect the wires to the 4 position terminal on
the upper left hand corner of the Power Interface
PC Board, labeled “User Interface1”. The wires
will be added to the existing wiring to the User
Interface installed on the heat pump.
5. Ensure the wiring is consistent when connecting
the wires to the second User Interface. For
example, BK goes to BK, O goes to O, etc.
6. Re-install the junction box cover and service
access panel and restore power to the heat pump.
Check all wiring, then apply power to both the
heat pump and the RS control system. Operation
can be verified in either Service or Auto mode. See
the RS Control System manual for instructions
about operation.
When the Jandy Pro Series JE heat pump is first
powered and there is an RS control connected to the
heat pump, the display on the heat pump will show
“JANDY REMOTE ONLINE PUSH MENU TO
DISABLE”. When the JE heat pump is online with
the RS control, all functionality of the control on the
heat pump is disabled. The heat pump functions can be
controlled only at the RS unit.
To temporarily use the heat pump controls, press
the MENU button. The message “JANDY REMOTE
ONLINE PUSH MENU TO DISABLE” will disappear
from the heat pump display. All functionality has now
been returned to the control on the heat pump. In this
mode the RS unit is no longer controlling the heat
pump.
AquaLink Touch
Air Temp
Heat Pump
Other
Devices
On/Off
Power
Green - Enabled
Red - On
Heat Pump Connections
Terminals 1 and 2
RS6 & RS8 ONLY
RESET
TIME OUT
RS8 ONLY
POOL MODE
SPA MODE
7
5
PU
6
P
M
R
TE
FIL
X
AUTO
SERVICE
AU
X
12345678
HEATER
SOLAR
SPA DRAIN
SPA FILL
S2
1234
OFF
S2
S1
10 9 8 7 6 5 4 3 2 1
AU
ON
6 5 4 3 2 1
3
OFF
4 3 2 1
4
4 3 2 1
S1
X
Green - Enabled
Red - On
AU
Photos
2
AUX3
Status
X
AUX2
Back
AU
AUX1
Help
1
SPA
HEAT
OneTouch
X
POOL
HEAT
Menu
X
SPA
AU
Home
78º
AU
86º
FILTER
PUMP
Connector for Low
Voltage Wires
Thu January, 2009 3:03 PM
Pool Temp
AU
X
7.
Page 17
ON
DIP Switches
S1 and S2
Figure 12.AquaLink RS to Jandy Pro Series JE Heat Pump - T-Stat (2 wire) connection
Page 18
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Section 5.Operation
CAUTION
Do not use this heat pump if any part has
been under water. Immediately call a qualified
service technician to inspect the heater and
replace any part of the control system which
has been under water.
CAUTION
Keep all objects off the top of the heat pump.
Blocking air flow could damage the unit and
may void the warranty.
5.1Initial Start-up Precautions
AquaLink Touch
Thu January, 2009 3:03 PM
Air Temp
Power
4 3 2 1
S1
4 3 2 1
6 5 4 3 2 1
10 9 8 7 6 5 4 3 2 1
RS6 & RS8 ONLY
RESET
RS8 ONLY
POOL MODE
P
PUM
AUTO
SERVICE
ER
6
Photos
SPA MODE
7
Status
3
Back
4
Help
5
OneTouch
2
Menu
4 3 2 1
Other
Devices
On/Off
AUX
AUX3
AUX
AUX2
AUX
AUX1
AUX
SPA
HEAT
AUX
POOL
HEAT
AUX
Home
78º
SPA
1
86º
AUX
Pool Temp
FILTER
PUMP
BLK
RED
GRN
YEL
Be sure that there is water in the pool and that the
surface level is above the skimmer or other inlet of the
pool’s filter system.
With any new pool or spa installation, operate the filter
pump with the heat pump off long enough to completely
clean the water. This will remove any installation
residue from the water.
Clean the filter at the end of this operation before
starting the heat pump. When raising the temperature
of a cold pool, program the time clock to run the pump
continuously.
FILT
HEATER
SOLAR
OR
OR
®
SPA DRAIN
SPA FILL
TIME OUT
S2
This lets the filter system and heat pump operate
continuously until the water reaches the temperature
setting on the temperature control. When that happens,
the heat pump will automatically shut off, but the filter
pump will keep running.
5.2Operating the Controller
Your new Jandy Pro Series JE heat pump is controlled
by an advanced microprocessor based controller that
provides a sophisticated yet simple interface to operate
your heat pump for maximum efficiency and enjoyment
of your pool. To locate the control buttons, see Figure
14.
Off Mode
When the control panel is turned off, the screen displays
HEAT PUMP is OFF pRESS Pool or Spa.
Pool Mode - (Normal Heat)
To enable the pool mode, press POOL. The associated
left green LED indicator will light and the unit will
display SET:xxx°.
Note
XXX represents the current temperature setting
on the control. The default setting for pool
temperature is 80°F (26°C).
You can change the temperature set point by pressing
the Up or Down button. Repeatedly press the Up or
Down button until you reach the desired temperature set
point. After 5 seconds of inactivity, the new set point is
stored in memory.
When the water temperature falls to 1 degree below
the temperature setting and after a 5 minute delay, the
control will start the heat pump and the associated right
LED will light RED.
JANDY AquaLink RS
06/26/04 MON
6:00 PM
OPTIONAL
FILTER PUMP OFF
AIR 79°
EQUIPMENT ON/OFF
ONETOUCH ON/OFF
MENU / HELP
4-Conductor
Wire
1 2 3 4
RED
BLK
YEL
GRN
RS Power
Center
Jandy Pro Series JE Heat Pump Power Interface
Figure 13. Jandy Pro Series JE Heat Pump to
Power Center - RS485 (4 wire) connection
Pool Mode - (Optional Maintain Heat)
If connected, the Maintain Heat mode allows the heat
pump to monitor the temperature of the water 24 hours
a day by turning the pool pump on and sampling the
water temperature.
A Maintain Temp Relay is required and the feature must
be enabled.
When the water temperature drops below the
programmed temperature set point, the control will start
the heat pump.
To operate in pool mode with the Maintain Heat feature,
press POOL, then press MENU, press the Down button
until MAINTAIN POOL HEAT is displayed, press the
MENU button.
The associated left green LED indicator will light and
the unit will display SET:xxx°. Change the temperature
set point by pressing the Up or Down button until
the desired set point is displayed. After 5 seconds of
inactivity, the new set point is stored in memory.
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
Spa Mode - (Normal Heat)
To enable the spa mode, press SPA. The associated left
green LED indicator will light and the unit will display
SET:xxx°.
Note
XXX represents the current temperature setting
on the control. The default setting for spa
temperature is 102°F (38°C).
You can change the temperature set point by pressing
the Up or Down button. Repeatedly press the Up or
Down button until you reach the desired temperature
set point. After 5 seconds of inactivity, the new set point
is stored in memory. When the water temperature falls
to 1 degree below the temperature setting and after a 5
minute delay, the control will start the heat pump and
the associated right LED will light RED.
Spa Mode - (Optional Maintain Heat)
If connected to an AquaLink, the Maintain Heat mode
allows the heat pump to monitor the temperature of the
water 24 hours a day by turning the spa pump on and
sampling the water temperature.
Note
This feature only works when connected to
an AquaLink.
To operate in spa mode with the Maintain Heat feature,
press SPA, then press MENU, press the Down button
until MAINTAIN SPA HEAT is displayed, press the
MENU button. The associated left green LED indicator
will light and the unit will display SET:xxx°. Change
the temperature set point by pressing the Up or Down
button until the desired set point is displayed. After
5 seconds of inactivity, the new set point is stored in
memory.
5.3Operating Features of Hybrid Units
with Optional Chiller
Note
The chiller is an optional equipment. Not all
units are provided with chiller.
Pool Mode - (Normal Chill)
To enable the pool mode, press POOL. The associated
left green LED indicator will light and the unit will
display SET:xxx°.
Note
XXX represents the current temperature setting
on the control. The default setting for pool
temperature is 80°F (26°C).
Press the MENU button. Press the Up or Down button
until you reach POOL CHILL, press the MENU button.
Note POOL CHILL will not be displayed if the unit is
not provided with chiller.
You can change the temperature set point by pressing
the Up or Down button. Repeatedly press the Up or
Down button until you reach the desired temperature
ENGLISH
Page 19
set point. After 5 seconds of inactivity, the new set point
is stored in memory. When the water temperature rises
to 1 degree above the temperature setting and after a 5
minute delay, the control will start the heat pump and
the associated right LED will light GREEN.
Pool Mode - (Optional Maintain Chill)
If connected, the Maintain Chill option mode allows the
unit to monitor the temperature of the water 24 hours
a day by turning the pool pump on and sampling the
water temperature.
A Maintain Temp Relay is required (provided) and the
feature must be enabled.
When the temperature of the water rises above the
desired temperature setting, the control will then turn on
the unit and the associated right green LED will light.
To operate in pool mode with the Maintain Chill feature,
press POOL, then press MENU, then press the Down
button until Maintain Pool Chill is displayed,
press the MENU button. The associated left green LED
indicator will light and the unit will display Set:XXX°.
Change the temperature set point by pressing the Up
or Down button until the desired set point is displayed.
After 5 seconds of inactivity, the new set point is stored
in memory.
Spa Mode - (Optional Maintain Chill)
If connected to an AquaLink, the Maintain Chill mode
allows the heat pump to monitor the temperature of the
water 24 hours a day by turning the spa pump on and
sampling the water temperature.
Note
This feature only works when connected to
an AquaLink.
When the water temperature rises above the
programmed temperature set point, the control will start
the heat pump.
To operate in the spa mode with the Maintain Chill
feature, press SPA, then press MENU, press the Down
button until Maintain spa Chill is displayed,
press the MENU button. The associated left green LED
indicator will light and the unit will display Set:XXX°.
Change the temperature set point by pressing the Up
or Down button until the desired set point is reached.
After 5 seconds of inactivity, the new set point is stored
in memory.
Page 20
ENGLISH
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
5.4User Setup Options
The User Setup options allow the user to select specific
Languages, Temperature Scale, Spa Timer, and Display
Light options.
Language Setup
1. Make sure the control is in the OFF mode.
2.
1.
Spa Timer Setup
Make sure the control is in the OFF mode.
2.
To enter the User Setup mode, press and hold the
MENU button for 5 seconds.
3.
To select spa timer, use the Up or Down button to
scroll through to display SELECT USER SETUP
SPA TIMER. Press the MENU button. The
SELECT SPA TIMER CONTINUOUS (default
spa timer setting) is displayed. To turn the spa
on or off indefinitely, press the MENU button to
select.
To select the length of time for the spa to run,
use the Up or Down button to scroll to display
SELECT SPA TIMER TIME SELECTION. Press
the MENU button to select. The display SELECT
SPA TIME 01:00 HRS (default time setting) is
displayed. Use the Up or Down button to select
the length of time for the spa to run (between
00:15 to 23:00 hours incremented by 00:15
minutes). Press the MENU button to select how
long the spa will run. Press POOL or SPA to exit
the User Setup mode.
1.
Display Light Setup
Make sure the control is in the OFF mode.
2.
To enter the User Setup mode, press and hold the
MENU button for 5 seconds.
3.
To select display light setup, use the Up or Down
button to scroll through to display SELECT
USER SETUP DISPLAY LIGHT. Press the
MENU button. The SELECT DISPLAY LIGHT
2 MIN TIMEOUT (default display light setting) is
displayed. This option allows the display light to
turn off after 2 minutes. Press the MENU button
to select. Use the Up or Down button to scroll
to display SELECT DISPLAY LIGHT LIGHT
OFF, this option allows the display light to turn
off, press the MENU button to select. Use the
Up or Down button to scroll to display SELECT
DISPLAY LIGHT LIGHT ON, this option allows
the display light to turn on, press the MENU
button to select. Press POOL or SPA to exit the
User Setup mode.
To enter the User Setup mode, press and hold the
MENU button for 5 seconds.
NOTE The display will revert back to OFF after one
minute since the last key press.
3.
To select a language, use the Up or Down button
to display SELECT USER SETUP LANGUAGE.
Press the MENU button. The SELECT
LANGUAGE ENGLISH (default language)
appears, use the Up or Down button to scroll
through the language options. When you reach the
desired language, press the MENU button to select
the language. Press POOL or SPA to exit the
User Setup mode.
1.
Temperature Scale Setup
Make sure the control is in the OFF mode.
2.
To enter the User Setup mode, press and hold the
MENU button for 5 seconds.
3.
To select temperature scale, use the Up or Down
button to scroll through to display SELECT
USER SETUP TEMPERATURE SCALE. Press
the MENU button. The SELECT TEMP SCALE
°F (default temperature scale) appears, use the
Up or Down button to scroll through the scale
options. When you reach the desired temperature
scale, press the MENU button to select. Press
POOL or SPA to exit the User Setup mode.
Figure 14. Main Control Panel
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
5.5Set Point Lockout
Make sure the control is in the ON mode (POOL or
SPA), press and hold the Up and Down buttons for 5
seconds. The set point will be locked and the control
will operate in the mode it was in when the Set Point
Lockout occurred. If an attempt to change the set point
is made while the control is in Set Point Lockout, the
control will display SET POINT LOCKED. To unlock
the Set Point Lockout, press and hold the Up and Down
buttons for 5 seconds. The unit will display SET POINT
UNLOCKED.
5.6
The pressure switch is preset at the factory for
activation at 2 psi (14 kPa). This is the minimum setting
for the water pressure switch and works for all basic
installations. Only adjust the water pressure switch if
the heat pump does not operate when the proper flow
is applied to unit or if the heat pump does not shut
off when the filter pump is off. Occasionally, unusual
plumbing configurations or necessary restrictions in
the plumbing may cause pressure sensing problems. In
these rare situations, the plumbing system configuration
may require adjustment of the water pressure switch.
Adjustment of the pressure switch may be necessary
if any part of the filter system piping is 3 feet (1 m) or
more above the top of the heat pump jacket.
Do not adjust the pressure switch if the heat pump is
installed more than 5 feet (1.5 m) above or 10 feet
(3 m) below the pool surface. Consult your local
Zodiac® dealer for recommendations.
On some installations, the piping from the heat pump
to the pool is very short. The back pressure could be
too low to trigger the pressure switch. If this happens,
it may be necessary to install a directional fitting or
elbows where the return line enters the pool. This will
increase back pressure enough for the heat pump to
operate properly. If this configuration is necessary,
be sure to check that the system flow is above the
minimum requirement of 30 gpm (114 lpm) after the
direction fitting or elbow has been installed.
Make sure the pool filter is clean before making any
pressure switch adjustment: A dirty filter will restrict the
water flow and the pressure switch cannot be adjusted
properly.
To adjust the pressure switch:
1. Be sure that all valves in the system are set to
allow water flow through the heat pump. Start the
filter pump.
Set the heat pump control to call for heat. Set the
heat pump control to the POOL HEAT mode.
Page 21
3.
If the heat pump control displays “NO FLOW”,
then the flow in the system may be below the
minimum flow of 30 gpm (114 lpm) needed for
the safe operation of the heat pump. Investigate
and correct any flow problems before adjusting the
water pressure switch.
4.
Remove the heat pump’s control access panel. The
water pressure switch is located in the lower left
corner of the control compartment.
5.
After confirming the flow rate is at a minimum
of 30 gpm (114 lpm), slowly rotate the thumb
wheel on the water pressure switch in a
counterclockwise direction until the “NO FLOW”
indicator disappears from the control display.
Remember that there is a time delay before the
heat pump compressor will start.
6.
Once the heat pump is running, turn off the filter
pump. The heat pump should turn off immediately.
7.
If the heat pump continues to operate when the
filter pump is off, turn the thumb wheel on the
water pressure switch in a clockwise direction
until “NO FLOW” is displayed on the control and
the heat pump shuts down.
8.
Check the setting of the water pressure switch by
starting and stopping the filter pump and checking
the control display and operation of the heater
between each flow change.
9.
If the water pressure switch cannot be adjusted
to accommodate the conditions listed above,
an external flow switch must be added to the
plumbing system to ensure that the heat pump will
not operate without the proper flow through the
heat exchanger.
Water Pressure Switch Adjustment
CAUTION
The water pressure switch should be adjusted
to turn the heater off when the pump is off.
Setting the switch to close at too low of a flow
can damage the appliance. Adjust the switch
to turn the heater off, not on.
2.
ENGLISH
Section 6. General Maintenance
6.1
Water Chemistry
Proper chemical balances are necessary for sanitary
bathing conditions as well as ensuring your heat pump’s
long life. Be sure to keep your chemical and mineral
concentration levels within the values indicated in
Table 3.
Note For spas, it is also necessary to perform water
changes in addition to chemical treatment. It is
recommended to change the spa water every
60 days for light usage and every 30 days if
usage is heavy.
6.2
Winterizing
CAUTION
Failure to winterize could cause damage to the
heat pump and will void the warranty.
In areas where freezing temperatures occur, you should
protect your pump, filter, and heat pump from the ele-
Page 22
ENGLISH
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ments. Perform the following steps to completely drain
the heat pump (see Figure 15).
1. Turn off the electrical power to the heat pump at
the main breaker panel.
2. Shut off the water supply to the heat pump.
3. Disconnect the water inlet and outlet unions as
well as the winterizing drain plug (if applicable)
located on the lower front panel of the heat pump.
The heat exchanger will drain through these water
connections.
4. Cover only the top of the heat pump to prevent
debris from falling into the unit. Do not wrap the
sides of the heat pump with any plastic or other
material that will retain heat or moisture inside
the unit.
6.3Spring Start-Up
If your heat pump has been winterized, perform the
following steps when starting the system in the Spring:
1. Uncover the heat pump and inspect the top and
sides for any debris or structural problems.
2. Connect the water inlet and outlet unions located
on the lower front panel of the heat pump.
3. Turn on the filter pump to supply water to the
heat pump. Circulate water through the system
long enough to cycle all of the pool water through
the filter. Check for leaks in and around the heat
pump.
4. Check the pool chemistry and balance as
necessary.
5. Turn on the electrical power to the heat pump at
the main breaker panel.
6.4Inspection and Service
Zodiac® heat pumps are designed and constructed
to provide long performance life when installed and
operated properly under normal conditions. Periodic
inspections are important to keep your heat pump
running safely and efficiently through the years.
Owner Inspection
CAUTION
Do not use this heat pump if any part has been
under water. Immediately call a qualified service
technician to inspect the heater and replace any
part of the control system which has been under
water.
Zodiac recommends that you inspect your heat pump
on a regular basis and especially after abnormal weather
conditions. The following basic guidelines are suggested for your inspection:
1. Keep the top and surrounding areas of the heat
pump clear of all debris.
2. Keep all plants and shrubs trimmed and away from
the heat pump.
The heat pump will produce condensation (water) while
in operation. The heat pump base is designed to allow
the condensation to exit through the bottom drain port
when the unit is running. The condensation will increase
as the outdoor air humidity level increases. Check
the following at regular intervals to ensure proper
condensate drainage:
1. Visually inspect and clear the bottom drain ports
of any debris that could clog the ports.
2. Ensure that condensate water does not puddle
inside the heat pump
3. Ensure that condensate run-off is properly directed
away from the equipment pad to keep it from
undermining the pad.
During normal operation, the heat pump produces
3 to 5 gallons of condensate per hour. If condensate
drainage is above this range during operation or if water
continues to drain from the base when the heat pump
is not in operation for more than an hour, a leak in the
internal plumbing may have occurred. Call a qualified
heat pump technician to investigate the problem.
Keep the top air flow discharge and air flow intake area
clear of debris so the air flow though the heat pump
is not restricted. The cooler discharge air from the top
should not accumulate and be drawn into the side air
intake coils. Keep all plants and shrubs trimmed away
from the heat pump.
Make sure the front of the unit is accessible for future
service.
Keep lawn sprinkler heads from spraying on the heat
pump to prevent corrosion and damage. Use a deflector
if needed.
If the unit is installed under a very sharp roof pitch or
under a roof without a gutter, a gutter or diverter should
be fitted to prevent excessive water from pouring down
into the unit.
Professional Inspection
Inspections performed at least once a year by a qualified
technician are required to maintain your heat pump’s
safe and efficient operation. The following basic safety
checks must be performed.
1
2.
Figure 15. Winterizing the JE Heat Pump
Check for loose or broken wires and terminal
connections.
Verify the pressure switch or flow switch
operation. Turn the heat pump OFF. Disconnect
the power to the pump time clock, or turn the
pump time clock to an OFF position. Turn the heat
pump back ON. The heat pump must not come on.
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
3.
4.
5.
6.
Inspect the electrical controls, specifically the
following:
a. High and Low Limits
b. Pressure Switch or Flow Switch
c. Temperature Control
Inspect the evaporator coil for blockage and clean
as necessary.
Check for spider webs or debris in the condensate
drain; clean if necessary.
Conduct a normal operating cycle and observe that
the unit operates properly.
Section 7.Professional Maintenance
and Service
7.1
Heat Pump Design
The Zodiac® heat pump is one of the most efficient
ways to heat a pool or spa. The heat pump transfers heat
from the outside air to the pool or spa water by means
of an internal heat exchanger.
When the fan is turned on, warm air is drawn through
the refrigerant charged evaporator, turning the cold
liquid refrigerant to a warm gas. The gas then flows
through the compressor where it is compressed resulting
in a much higher temperature.
The hot gas enters the heat exchanger where the water
extracts the heat. The pump pulls in cool pool water,
which in turn converts the hot gas back into a liquid
refrigerant and starts the cycle over again.
The JE heat pump and the EE-Ti heat pump uses a
refrigerant called R-410A. It is a non-ozone depleting
refrigerant that is accepted by the EPA. R-410A has
higher operating pressures and cooling capabilities than
R-22, which is the refrigerant used in the AE-Ti heat
pump. Therefore, R-410A should NEVER be used in
any of the AE-Ti heat pumps.
The EPA requires certification to purchase or use
R-410A. It is recommended that service personnel be
trained in installation, service, brazing, and maintenance
procedures. They are similar to what the industry has
used for the R-22 system, however, they should be
redefined for the higher operating pressures.
ENGLISH
Page 23
note The maximum heat output and efficiency of
a heat pump is dependent upon the quality
and performance of the major components
used. Equally important are the environmental
conditions (for example, air temperature,
humidity, water temperature, and wind).
7.2
Heat Pump Components and
Operation
Evaporator - As air passes through the evaporator, the
refrigerant in the evaporator absorbs heat from the
ambient air. The warmer the ambient air and the
larger the surface area of the evaporator the more
heat it can collect.
Fan - The heat pump fan produces high volume airflow.
Adequate airflow is required to move warm air
through the large evaporator.
Compressor - The compressor compresses the
refrigerant gas to a higher pressure, increasing the
temperature.
Heat Exchanger - As the final step to the heating
process, the heat exchanger transfers the heat
from the hot gas to the water. (Also known as a
condenser.)
Reversing Valve - (For Hybrid Units with Optional
Chiller and Hot Gas Defrost) The reversing valve
reverses the flow of the refrigerant, which results
in transferring cold gas to the water, thus lowering
the temperature.
Table 3. Optimal Water Chemistry Ranges
Test
Recommended Level
Free Chlorine or
1.0 to 3.0 ppm
Bromine
2.0 to 4.0 ppm
pH
7.2 to 7.8 (Ideal ranges being between 7.4 and 7.6)
Total Alkalinity (TA)
80 to 120 ppm
Calcium Hardness (CH)
175 to 400 ppm
Cyanuric Acid
30 to 50 ppm
Total Dissolved Solids (TDS)
1000 to 2000 ppm (Excluding dissolved NaCl from Salt
Chlorine Generator)
* Concentration levels taken from “Basic Pool and Spa Technology” published by APSP (Association of Pool and
Spa Professionals).
Page 24
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Section 8.Troubleshooting
8.1Troubleshooting Guide
The following table provides symptoms and solutions for general troubleshouting problems for the heat pump.
Table 4. Heat Pump Troubleshouting Guide
SYMPTOM
Heat pump will not start, no control board display.
CORRECTIVE ACTION
Breaker or fuse may be tripped. Reset breaker or check fuse. If
heat pump still does not run, call for service.
Three-phase models only - The phases may be
reversed or there may be a loss of phase, call for service.
Heat pump will not start, control board display working.
Heat pump may be in delay count down of 5 minutes. Make
sure control board thermostat is calling for heater to come on
(check setting on thermostat and temperature reading). Make
sure heat pump is not in cooling mode.
Heat pump runs but does not heat.
Verify cold air is blowing out the top of the heat pump. If the
heat pump has just been installed or if the pool water has been
allowed to cool significantly, it is necessary to run the heat
pump continually for 24-48 hours. If the heat pump has been in
operation for some time, increase the circulating pump time, or
switch the control board to Maintain Heat function. If heating a
spa, verify no air intake stand pipes are open. If heat pump still
does not heat, call for service.
Heat pump does not run and control board displays:
FAULTNO FLOW
Verify circulating pump is on and all necessary valves are in the
correct positions. Verify filter and skimmers are clean. Check
water level in pool. Temporarily turn off all fountains and water
falls that bypass the heat pump water inlet. If this does not
correct the problem, call for service.
Heat pump does not run and control board display shows:
FAULTHIGH REF PRESSURE
Verify circulating pump is on and that there are no water flow
restrictions to the heat pump. If the filter pump is a two speed
or variable speed pump, switch to a higher speed. Make sure
all necessary valves are open or in the proper positions to allow
proper water flow to the heat pump. Verify filter and skimmers
are clean. Check for water level in the pool. This condition may
also appear if the heat pump has not been operated for an
extended period. To clear the condition, cycle the heat pump,
on and off, up to 3 times. If this does not correct the problem,
call for service.
Heat pump does not run or short cycles and control board
display shows:
FAULTLOW REF PRESSURE
Check that fan is operating and air is coming out of the top of
the heat pump, while short cycling. If heat pump does not run at
all, call for service.
Heat pump leaking water.
Possible heat exchanger or plumbing leak. Turn the heat
pump off, then turn circulating pump off for at least one hour
to see if the water leak stops. If the water leak stops, normal
condensation is occurring. If the water leak continues, after the
heat pump is shut off for at least one hour, call for service.
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Page 25
8.2Diagnostics
In the event a pressure switch opens or another fault condition occurs, the LCD screen will display the fault until the
problem has been resolved. Please refer to the following table for the list of diagnostic conditions.
Table 5. Heat Pump Diagnostics
DIAGNOSTIC CONDITION
DESCRIPTION
FAULTNO FLOW
Low or restricted water flow through the heat pump.
FAULTLOW REF PRESSURE
When the ambient temperature is low, the suction pressure can drop
significantly.
The external bypass valve is in the wrong position, or the water flow switch
has malfunctioned. The water flow switch opens creating a fault and the
heat pump shuts off.
This fault will cause the low pressure switch to open and the control will
shut off the compressor.
FAULTHIGH REF PRESSURE
When the head pressure builds too high, the high pressure switch will open
causing the heat pump to shut off immediately.
The control will sense this fault condition and shut off the compressor until
the switch re-closes.
FAULTHIGH WATER TEMP
When the POOL or SPA water temperature heats to the maximum allowed
temperature or above, there could be safety risks for anyone in the water.
The water thermostat will read this temperature and the control will shut off
the heat pump unless it is in CHILLER mode.
This feature also remains active when the control calls for heat through a
remote thermostat. This is to insure that water temperature does not go
to an abnormally high level due to a possible malfunction of the remote
sensor.
FAULTSHORTED COIL SENSOR
-orFAULTOPEN COIL SENSOR
In the event that the coil temperature sensor malfunctions or is not
connected the control will shut off the heat pump.
FAULTSHORTED WATER SENSOR
-orFAULTOPEN WATER SENSOR
In the event that the water temperature sensor malfunctions or is not
connected the control will shut off the heat pump.
Page 26
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Section 9.Replacement Parts
9.1Ordering Information
To order or purchase parts for the JE models of heat pumps, contact your nearest Zodiac dealer or distributor. See the
Zodiac web site at www.Zodiac.com for the nearest service center. If they cannot supply you with what you need,
contact Zodiac customer support department, telephone (800) 822-7933.
9.2
Zodiac® JE Heat Pumps Parts List
Key
No. Description
1
1
2
2
3
3
4
4
5
5
5
6
6
6
6
6
6
7
7
7
7
8
8
8
9
9
9
10
10
11
12
12
12
13
14
14
14
15
15
15
16
17
18
19
20
21
22
23
24
25
26
26
27
27
28
29
29
Fan Grille
Fan Grille
Fan Motor
Fan Motor
Fan Blade
Fan Blade
Fan Top
Fan Top
Evaporator Coil / Guard
Evaporator Coil / Guard
Evaporator Coil / Guard
Compressor
Compressor
Compressor
Compressor
Compressor (3 phase)
Compressor (3 phase)
Condenser
Condenser
Condenser
Condenser
Water Manifold Inlet
Water Manifold Inlet
Water Manifold Inlet
Water Manifold Outlet
Water Manifold Outlet
Water Manifold Outlet
Base
Base
Electrical Box Cover w/ Hardware
Front Panel
Front Panel
Front Panel
Water Temperature Sensor
Filter Drier
Filter Drier
Filter Drier (Bi-flow)
Thermal Expansion Valve
Thermal Expansion Valve
Thermal Expansion Valve
Air Temperature Sensor
High Pressure Switch
Low Pressure Switch
Water Pressure Switch
User Interface
Interface Cover
Reversing Valve (optional)
Winterizing Drain Kit
Power Interface PCB
Transformer
Run Capacitor (1 phase)
Run Capacitor (1 phase)
Fan Capacitor
Fan Capacitor
Hard Start Capacitor
Contactor (1 phase)
Contactor (3 phase),
Model No.
1500
2000, 2500, 3000
1500
2000, 2500, 3000
1500
2000, 2500, 3000
1500
2000, 2500, 3000
1500
2000, 2500
3000
1500
2000
2500
3000
2500
3000
1500
2000
2500
3000
1500
2000, 2500
3000
1500
2000, 2500
3000
1500
2000, 2500, 3000
All
1500
2000, 2500
3000
All
1500
2000, 2500, 3000
3000TR
1500
2000, 2500
3000
All
All
All
All
All
All
3000TR
2000, 2500, 3000
All
All
1500
2000, 2500, 3000
1500
2000, 2500, 3000
1500
All (1 Phase)
All (3 Phase)
Order
Part No.
R0571700
R0571800
R0571900
R0572000
R0572100
R0572200
R0572300
R0572400
R0572500
R0572600
R0572700
R0572800
R0572900
R0573000
R0573100
R0577500
R0577600
R0577700
R0577800
R0577900
R0578000
R0573200
R0573300
R0573400
R0573500
R0573600
R0573700
R0573800
R0573900
R0574000
R0574300
R0574400
R0574500
R0574600
R0574700
R0574800
R0574900
R0575000
R0575100
R0575200
R0575300
R0575400
R0575500
R0575600
R3008801
R3000601
R0575900
R0576000
R3009200
R0576200
R0576300
R0576400
R0576500
R0576600
R0576700
R0576800
R0576900
Key
No. Description
30
31
Fan Relay
Phase Rotation Monitor (3 phase)
Optional Components
32* Anchor Bracket Set
32* Anchor Bracket Set
33 Universal Union, Butress Set
34* Bypass, External, JE Heat Pump
* Not Shown
Model No.
Order
Part No.
All
2500, 3000 (3 Phase)
R0577000
R0577100
1500
2000, 2500, 3000
All
All
R0577200
R0577300
R0472700
R0578900
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
9.3
ENGLISH
Page 27
Zodiac® JE 1500 Heat Pumps Exploded View
1
21
2
3
4
20
5
C
15
6
14
17
11
18
12
7
*See Figure 19
for detail
19
16
DETAIL C
SCALE 1 : 8
33
13
9
8
10
Figure 16. Zodiac JE Heat Pumps Exploded View (JE1500 Shown)
Page 28
9.4
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
ENGLISH
Zodiac® JE 2000, JE2500 & JE3000 Heat Pumps Exploded View
1
2
3
21
4
20
5
C
22
15
14
6
9
13
18
19
DETAIL C
SCALE 1 : 8
17
7
11
*See Figure 20
for detail
8
12
33
23
Figure 17. Zodiac JE Heat Pumps Exploded View (JE2000 Shown)
10
Jandy® Pro Series JE Heat Pumps | Installation and Operation Manual
9.5
ENGLISH
Zodiac® JE Single Phase Electric Box
24
25
30
26
29
28
27
19
JE1500 ONLY
Figure 18. Zodiac JE Single Phase Electric Box
9.6
Page 29
Zodiac® JE Three Phase Electric Box
24
31
25
27
30
29
Figure 19. Zodiac JE Three Phase Electric Box
19
Zodiac Pool Systems, Inc.
2620 Commerce Way, Vista, CA 92081
1.800.822.7933 | www.ZodiacPoolSystems.com
Zodiac Pool Systems Canada, Inc.
2115 South Service Road West, Unit 3 Oakville, ON L6L 5W2
1-888-647-4004 | www.ZodiacPoolSystems.ca
ZODIAC ® is a registered trademark of Zodiac International, S.A.S.U., used under license.
All trademarks referenced herein are the property of their respective owners.
©2013 Zodiac Pool Systems, Inc. H0408600 Rev C
ETL LISTED
CONFORMS TO
UL STD 1995
CERTIFIED TO
CAN/CSA C22.2 NO.236