Installation and Operating Instructions Dimplex Danesbury Fire Model : DAN20 Dimensions 08/18880/4 114 514 (millimetres) Issue 4 54 617 210 2 screws Fig. 1 IMPORTANT : THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE Important Safety Advice When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including the following: If the appliance is damaged, check with the supplier before installation and operation. Do not use outdoors. Do not use in the immediate surroundings of a bath, shower or swimming pool. Do not locate the heater immediately below a fixed socket outlet or connection box. Do not cover the heater. Do not place material or garments on the heater, or obstruct the air circulation around the heater, for instance by curtains or furniture, as this could cause overheating and a fire risk. This appliance is not intended for use by children or other persons without assistance or supervision if their physical, sensory or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the appliance. Caution: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility. Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the heater. In the event of a fault unplug the heater. Unplug the heater when not required for long periods. Although this heater complies with safety standards, we do not recommend its use on deep pile carpets or on long hair type of rugs. The appliance must be positioned so that the plug is accessible. If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard. General Unpack the heater carefully and retain the packaging for possible future use, in the event of moving or returning the fire to your supplier. Loose coals are packed separately within the carton. When the heater is assembled the coals are placed on top of the fuel bed. The heater is designed for use inset into a 407mm (16") or 457mm (18") wide by 559mm (22") high fireplace opening or semi-inset - see also section “Installation in a fire place opening”. A 2kw fan heater discreetly positioned in the canopy of the fire provides heating in cold weather. Switching allows half or full heat. Please note: Used in an environment where background noise is very low, it may be possible to hear the fan which operates the flame effect. This is normal and should not be a cause for concern. Electrical WARNING – THIS APPLIANCE MUST BE EARTHED. This heater must be used on an AC ~ supply only and the voltage marked on the heater must correspond to the supply voltage. Before switching on, please read the safety warnings and operating instructions. For your convenience, the heater is fitted with a rewireable plug incorporating a 13 amp fuse. In the event of replacing the fuse in the plug supplied, a 13 amp fuse approved by ASTA to BS1362 must be used. Installation in a Fireplace Opening At the rear of the fire, two adjustable supports are provided for levelling the fire where the base of the fireplace opening is raised above the level of the hearth. Adjust by removing the two screws holding each bracket in position, then refit the bracket and the two screws in the required position. The surround at the rear of the fire may be removed if not required. For inset installation see Fig. 1. Operation The unique flame effect may be enjoyed whether or not the heating elements are in operation. Controls The heater controls are located on the right hand side beneath the hinged canopy cover. Raise the canopy cover to access the controls. Three switches provide a choice of heat settings and an adjustable thermostat enables the room temperature to be controlled by adjusting the setting accordingly. A switch is in the ON position when the red indicator mark on the switch is visible - see Fig. 2. 2 I II 3 When the heater has cooled sufficiently, re-connect and switch on the heater. Caution: Inorder to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility. Recycling For electrical products sold within the European Community. At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country. 1 Fig. 2 Switch 1 - Controls the electricity supply to the heater and the flame effect. Note: This switch must be in the ON position for the heater to operate. Switch 2 - Provides 1kw heat output. Switch 3 - Provides 2kw heat output with switch 2. Setting the Thermostat Plug in and set all switches to ON. Turn the thermostat knob to MAX to warm the room rapidly. When the room temperature has reached the desired level, turn the thermostat knob back slowly until the thermostat just clicks off. The heater will then maintain the room temperature at the chosen level. NOTE – Should your heater fail to come on when the thermostat is at a low setting, this may be due to the room temperature being higher than the thermostat setting. Maintenance WARNING – BEFORE UNDERTAKING ANY MAINTENANCE OR CLEANING, REMOVE PLUG OR DISCONNECT FROM THE ELECTRICITY SUPPLY. Lamp Replacement There are two lamps located beneath the fuel effect. To gain access to the lamp, the grate / fuel effect secured by two screws, must be removed (see Fig. 1). Remove the coal and carefully lift the grate / fuel effect clear and set aside. Replace the defective lamp with a 240V 60Watt E14 SES clear candle lamp. Replace grate/fuel effect, secure with screws. Safety cut-out For your safety, this appliance has been fitted with thermal cut-out. In the event that the product overheats, the cut-out switches the heat off automatically. To bring the heat back into operation, remove the cause of the overheating, then unplug or turn off the electrical supply to the heater for up to 10 minutes. Cleaning Before commencing cleaning, unplug the heater and allow it to cool. The surfaces of the heater should be given an occasional wipe over with a dry soft cloth. Do not use detergents, abrasive cleaning powder or polish on the metal body of the heater. The glass screen should be cleaned carefully with a chamois leather. DO NOT use proprietary cleaners. To remove any accumulation of dust or fluff the soft brush attachment of a vacuum cleaner should occasionally be used to clean the outlet grille of the fan heater located under the canopy. To clean the fuel effect, remove the coal pieces and wash in warm water. The plastic tray should be wiped clean with a damp cloth. When dry replace the coal pieces and arrange for best effect. After Sales Service Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee. Should you require after sales service you should contact our customer services help desk on 0870 727 0101. It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call. The customer services help desk will also be able to advise you should you need to purchase any spares. Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service. Please retain your receipt as proof of purchase. The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336 Glen Dimplex UK Limited Millbrook House Grange Drive Hedge End Southampton Hampshire. SO30 2DF UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat) Customer Services: Republic of Ireland Tel. Fax. e-mail Tel. 0870 7270101 0870 7270102 email@example.com 01 8424833 [c] Glen Dimplex UK Limited All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.