Sharp AR-C265P Service manual

SERVICE MANUAL
COLOR LED PRINTER
MODEL
AR-C265P
CONTENTS
CHAPTER 1
CONFIGURATION ......................................... 1-1
CHAPTER 2
EXPLANATION OF OPERATION.................. 2-1
CHAPTER 3
INSTALLATION ............................................. 3-1
CHAPTER 4
REPLACEMENT OF PARTS ......................... 4-1
CHAPTER 5
MAINTENANCE MENUS ............................... 5-1
CHAPTER 6
PERIODICAL MAINTENANCE ...................... 6-1
CHAPTER 7
TROUBLESHOOTING PROCEDURES ........ 7-1
CHAPTER 8
CONNECTION DIAGRAMS........................... 8-1
SHARP CORPORATION
This document has been published to be used for
after sales service only.
The contents are subject to change without notice.
Please Reorder: SM-ARC265P
September 2006
INTRODUCTION
This manual explains the maintenance methods for the AR-C265P.
The manual has been prepared for use by the maintenance personnel. For operating methods of the
AR-C265P, refer to the corresponding user's manual.
Note! • The contents of this manual are subject to changes without prior notice.
• Despite that exhaustive efforts were made in preparing the manual to make it accurate, it still may
contain errors. Sharp will not hold itself liable for any damage that results or is claimed to have
resulted from repair, adjustment, or modification of the printer conducted by the user using this
manual.
• The parts employed in the printer are so delicate that they may be damaged if not treated
properly. Sharp strongly recommends that the maintenance of the printer be undertaken by
Sharp's registered maintenance personnel.
• Work after eliminating static electricity.
i
CONTENTS
CHAPTER 1
I.
II.
III.
IV.
V.
CONFIGURATION
SYSTEM CONFIGURATION .............1-1
PRINTER CONFIGURATION ............1-2
COMPOSITION OF OPTIONAL
ITEMS ................................................1-3
SPECIFICATIONS .............................1-4
INTERFACE SPECIFICATIONS........1-8
A.
B.
C.
Parallel interface specifications
(N/A) .............................................1-8
USB interface specifications.........1-8
Network interface specifications ...1-9
CHAPTER 2 EXPLANATION OF OPERATION
I.
ELECTROPHOTOGRAPHIC
PROCESSING MECHANISM ............2-1
II.
PRINTING PROCESS .......................2-6
CHAPTER 3 INSTALLATION
I.
CAUTIONS, AND DO’S AND
DON’TS..............................................3-1
II.
UNPACKING METHOD .....................3-2
III.
PRINTER INSTALLATION
INSTRUCTIONS ................................3-3
IV.
LISTING OF COMPONENT UNITS
AND ACCESSORIES ........................3-4
V.
ASSEMBLING METHOD ...................3-5
A.
Assembly of printer main body .....3-5
ii
B.
C.
D.
VI.
VII.
VIII.
Connection of power cable .........3-11
Installation of optional items .......3-14
Confirmation of recognition
of optional items .........................3-22
MENU MAP PRINT..........................3-23
CONNECTION METHODS..............3-24
CONFIRMATION OF PAPER
USED BY THE USER ......................3-25
CHAPTER 4
I.
A.
II.
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
REPLACEMENT OF PARTS
PRECAUTIONS ON THE
REPLACEMENT OF PARTS............. 4-1
Maintenance tools ........................ 4-2
PART REPLACEMENT
METHODS......................................... 4-3
Left side cover.............................. 4-3
Right side cover ........................... 4-4
Face-up tray ................................. 4-5
Rear cover.................................... 4-6
LED assy/LED assy springs ........ 4-7
Control PCB ................................. 4-8
Print engine controller PCB.......... 4-9
Top cover assembly ................... 4-11
Top cover ................................... 4-12
Controller panel assy ................. 4-13
Board PRP/Top cover handle.... 4-14
Low-voltage power supply/
low-voltage fan/hopping
motor/fuser motor ...................... 4-15
CHAPTER 5
SYSTEM MAINTENANCE MENU
(FOR MAINTENANCE
PERSONNEL) ................................... 5-1
II.
MAINTENANCE UTILITY .................. 5-3
III.
FUNCTIONS OF USER’S
MAINTENANCE MENU..................... 5-6
A.
Maintenance menu (For end
users) ........................................... 5-6
B.
Self-diagnostic mode.................... 5-7
IV.
SETUP AFTER REPLACEMENT
OF PARTS....................................... 5-40
I.
II.
III.
N.
O.
P.
Q.
R.
S.
T.
U.
III.
Guide eject assy/color register
assy/board-PRY ........................ 4-16
Fan (fuser)/belt motor/high-voltage
power supply board/cover-open
switch ......................................... 4-18
MPT assy ................................... 4-19
Feeder unit/board-RSF/MPT
hopping roller/frame assy
separator/cover front ................. 4-20
Board-PRZ lift-up motor/
solenoid/paper-end sensor ........ 4-21
Feed roller .................................. 4-23
Shaft eject assy(FU)/shaft
eject assy(FD)/eject sensor ....... 4-24
Fuser Unit................................... 4-25
Belt Unit...................................... 4-26
LUBRICATING POINTS .................. 4-27
MAINTENANCE MENUS
I.
CHAPTER 6
M.
A.
Precautions on the replacement
of engine control PCB ................ 5-40
B.
Setup of EEPROM after
replacement of SP1/TBH
PCB............................................ 5-42
C.
Setup of destination ................... 5-44
V.
ABOUT THE MANUAL SETUP
OF PRINT DENSITY
ADJUSTMENT ................................ 5-45
PERIODICAL MAINTENANCE
RECOMMENDED REPLACEMENT
PARTS............................................... 6-1
CLEANING ........................................ 6-1
CLEANING OF LED LENS
ARRAY .............................................. 6-1
IV.
V.
CLEANING OF PICKUP
ROLLERS.......................................... 6-3
INTERNAL CLEANING OF
PRINTER........................................... 6-4
iii
CHAPTER 7
I.
II.
III.
IV.
TROUBLESHOOTING PROCEDURES
PRECAUTIONS PRIOR TO
REPAIR..............................................7-1
ITEMS TO BE CHECKED PRIOR
TO TAKING ACTION ON
ABNORMAL IMAGES........................7-1
PRECAUTIONS WHEN TAKING
ACTION ON ABNORMAL
IMAGES .............................................7-1
PREPARATIONS FOR
TROUBLESHOOTING.......................7-1
CHAPTER 8
I.
iv
V.
A.
B.
C.
D.
E.
VI.
TROUBLESHOOTING METHOD ......7-1
LCD message list .........................7-2
Preparing for troubleshooting .....7-18
Image problem troubleshooting ..7-57
Actions after forced initialization
of HDD/Flash .............................7-65
Network Troubleshooting............7-66
CHECK OF FUSES .........................7-67
CONNECTION DIAGRAMS
CHECK OF RESISTANCE
VALUES.............................................8-1
II.
COMPONENT LAYOUT ....................8-5
CHAPTER 1
CONFIGURATION
I.
II.
III.
IV.
SYSTEM CONFIGURATION............. 1-1
PRINTER CONFIGURATION............ 1-2
COMPOSITION OF OPTIONAL
ITEMS................................................ 1-3
SPECIFICATIONS............................. 1-4
V.
INTERFACE SPECIFICATIONS ....... 1-8
A.
Parallel interface specifications
(N/A)............................................. 1-8
B.
USB interface specifications ........ 1-8
C.
Network interface specifications... 1-9
K-ID
ID UP/
DOWN
Fuser
fan
Y-ID
Belt
thermistor
M-ID
EEPROM
C-ID
Environment
sensor
High-voltage I/F,
fan control, cover-open
High-voltage PCB
Coveropen
sensor
Option
RAM
Flash
ROM
CPU
DCON I/F LSYNC
CC1
ASIC
K toner Y toner M toner C toner
sensor sensor sensor sensor ID fuse-cut
Toner sensor PCB
Operator panel PCB
C LED HEAD
M LED HEAD
Y LED HEAD
K LED HEAD
CU
FAN
CUPCB
USB
RFID
1st
P.E
sensor
Lowvoltage
FAN
FAN heater control,
others
Belt unit
fuse-cut,
EXIT
5V,24V, 0VL,0VP
Color drift, density,
thermistor signal
AC-SW
M
FUSER
20MHz
FLASH
8Mbit
M
ID
M
IDUP
M
BELT
Fuser Unit
Fuser fuse-cut,
UP&LOW thermistor/frame
thermistor
Junction PCB
Belt unit
fuse-cut
Belt unit
IN2
M
HOP
IN1
WR
2nd TRAYPCB
Front sensor PCB
PUPCB
Paper feed
solenoid
DUPLEX PCB
Low-voltage PCB
ARMORED CPU
LEISUS
command I/F
EEP
ROM
CIF2
ASIC
HDD
Inlet
sensor
EXIT
Density
sensor
Color
registration
PCB left
Color
registration
PCB right
I.
LAN
CHAPTER 1
CONFIGURATION
SYSTEM CONFIGURATION
1-1
CHAPTER 1
II.
CONFIGURATION
PRINTER CONFIGURATION
The internal part of the AR-C265P printer is composed of the following sections:
•
•
•
•
•
Air flow
1-2
Electrophotographic processing section
Paper paths
Control sections (CU sect./PU sect.)
Operator panel
Power supply sections (High-voltage sect./low-voltage sect.)
CHAPTER 1
CONFIGURATION
III. COMPOSITION OF OPTIONAL ITEMS
The following optional items are available for the printer:
(1) Second tray
AR-C265PFU
(530 sheet paper tray)
(2) Duplex Unit
AR-C265PADU
(3) Expansion Memory
AR-C265SM1 (256 MB)
AR-C265SM2 (512 MB)
For long printing, it is recommended to
add an expansion memory.
(4) Hard disk
AR-C265HD (40 GB hard drive)
1-3
CHAPTER 1
CONFIGURATION
IV. SPECIFICATIONS
Division
Item
AR-C265P
32/26ppm
435mm
External
Width
dimensions
Depth With duplex
Without duplex
Height
Mass
621mm
563.5,mm
340mm
With duplex
Approx.29kg
Without duplex
Approx.26kg
Print width
Print width
Engine speed
Monochrome
A4
32ppm
(A4)
First print
Color
26ppm
OHP Color
9ppm*1
OHP color/ monochrome
10ppm
Monochrome
8sec
time(A4)
Color
Warm-up time
Low-noise mode
Resolution
LED head
Max. input resolution
Output resolution
9sec
45sec
Not applicable
600dpi
600x1200dpi
True 600x1200dpi
True 600x600dpi
Gradation
Econo-mode
CPU
Core
PowerPC750CXR
I-cache
32KB,
D-cache
32KB (Internal L2 : 256KB)
Clock
RAM
600x600x4 level
Toner-saving by reducing lightness
500MHz
Bus width
64bit
Resident
256 MB
Option
ROM
Program + font
Power
Power input
consumption
Power-save mode
Idle
Normal operation
Peak
Operating
When operating
environment
When not operating
(Temperature)
When stored
256/512MB DIMM
Total capacit: 64MB
(120V)110~127VAC , (230V)220~240VAC
15W or less
100W (Average)
490W
1200W
10°C~32°C, 17°C~27°C(Full-color print quality guarantee temperature)
0°C~43°C, Power off
-10°C~43°C, With drum and toner
(For max. 1 yr.)
When transported
-29°C~50°C, With drum, but no toner
(For max. 1 mo.)
1-4
When transported
-29°C~50°C, With drum and toner
(For max. 1 mo.)
20%~80%, 50%~70%(Full-color print quality guarantee humidity)
Operating
When operating
environment
When not operating
(Humidity)
When stored
10%~90%, Max. wet-bulb temp. : 35°C
When transported
10%~90%, Max. wet-bulb temp. : 40°C
Max. wet-bulb temp. : 25°C
10%~90%, Max. wet-bulb temp. : 26.8°C, with power off
CHAPTER 1
Division
Item
CONFIGURATION
AR-C265P
32/26ppm
Service life
Printer life
420,000 pages, 5 years
Print duty
Max. 50,000 pages / mo.
(M=L/12, A=L/12/5)
MTBF
Average 4,000 pages / mo.
Not applicable
(2.3% duty)
MPBF
40,000 pages
MTTR
20 minutes
Toner life Starter toner
Approx. 2,000
pages (Black)
(5% duty) (Attached)
Standard
Approx. 2,000
pages (Color)
Approx. 6,000
pages (Black)
Approx. 5,000
pages (Color)
With 1st
new drum
Approx. 5,200
pages (Black)
Approx. 1,200
pages (Color)
Image drum life
Approx.20,000 pages (With 3 pages / job)
Approx.12,000 pages (With 1 page / job)
Approx.27,000 pages (When printed continuously)
Transfer belt life
Fuser unit life
Operation noise In operation
(ISO7779Front)
In one-side print
On standby (ISO7779Front)
Power-save mode
Paper handling
Paper capacity(1st tray)
60,000 pages (A4 size), counter automatically reset
55.6dBA
37dBA
Background level
Legal/universal cassette: 300 sheets (70kg)
Paper capacity(2nd tray)
Legal/universal cassette (Optional): 530 sheets (70kg)
Paper capacity (Manual/auto)
Standerd multi-purpose tray: 50 OHP sheets or 100 sheets of paper (70kg) or 10 envelopes
Delivery
Duplex
Paper size
Drum counter automatically reset
60,000 pages (A4 size, with 3 pages / job), counter automatically reset
Legal/universal or
A4-size cassette/universal
cassette
250 sheets (70kg) face-down/100 sheets (70kg)face-up in tray
Standard
1st cassette: Legal13/13.5/14, letter, executive, A4, A5, B5, A6
2nd cassette: Legal13/13.5/14, letter, executive, A4, A5, B5
Reply-paid postcard (Max. 176gsm) (Multi-purpose tray)
Automatic front feeder
or manual feeder
Legal13/13.5/14, letter, executive, A4, A5, B5, A6, C5, DL, Com-9,Com-10, Monarch, custom size, banners up to
1200mm (When paper length exceeds 356, its width shall be from 210 to 215.9.)
Postcard, reply-paid postcard, Japanese-style envelope
Two-sided
Min. paper size
1st tray
2nd tray
Manual & auto (MPT)
Two-sided
Legal13/13.5/14, letter, executive, A4, A5 Custom size (Within permissible size and weight)
105x148mm:A6/(Models for Japan [100x148: Postcard size])
148x210mm:A5
100x148: Postcard size
148x210mm:A5
1-5
CHAPTER 1
CONFIGURATION
Division
Item
AR-C265P
32/26ppm
Paper thickness
1st tray
64~120gsm
2nd tray
64~176gsm
Manual & auto (MPT)
Two-sided
Operator panel
LCD
64-203gsm OHP sheets available
64~105gsm
16 characters in 2 line (Roman alphabet/Japanese kana)
No paper size indicated
LED (Color)
Two
(Green x1, dark amber x1)
Switch
Six
Status
Paper out
Provided
switch/sensor
Paper low
Not provided
Toner low
Provided (Y,M,C,K)
Cover open
Provided
Fuser unit temp.
Provided
Paper size
Stacker full
Communication
Standard ( On PCB)
interface
Not provided
Not provided
• Hi-Speed USB
• Ethernet
Option for OEM user
• Bidirectional parallel I/F conforming to IEEE std
1284-1994 (OEM)
Input/output switch
Emulation
Standard
Automatic
PCL (PCL5c, HP-GL)
/ PCL XL2.1
SIDM (IBM-PPR,
EPSON-FX)
PostScript3 (Clone)
Emulation switch
Font
Bit-map type face
Automatic
Agfa
1(Line printer)
Scalable 1 type face
Agfa micro-type 86
Scalable 2 type face
Not available
Scalable 3 type face
Agfa micro-type 136
Rasterizer
Agfa UFST 4.0 (PCL)
Bar code
USPS
OCR
1-6
OCR-A,B
Japanse PCL font
Not available
Japanese PS font
Not available
CHAPTER 1
Division
CONFIGURATION
AR-C265P
Item
32/26ppm
Optional Item
256,512 MB
RAM set
(Detachable)
Tray mechanism
! Note
2nd tray mechanism
Cassette
Legal/universal (530 sheets)
Duplex print unit
Option
Other
2.5" IDE HDD
User- installable (40 GB hard drive)
Factory settings
Japan
Others
USB-IF logo
PCL+PS model
Available
Windows logo
Operation with UPS
Available
Operation with UPS (Uninterruptible power supply) is not guaranteed.
Do not use UPS
Note!
Expansion memories for AR-C265P
1-7
CHAPTER 1
CONFIGURATION
V.
INTERFACE SPECIFICATIONS
A.
Parallel interface specifications (N/A)
B.
USB interface specifications
Outline of USB interface
(1) Basic specifications
USB (Hi-Speed USB supported)
(2) Transmission mode
Full speed (Max. 12Mbps ± 0.25%)
High speed (Max.480Mbps ± 0.05%)
(3) Power control
Self power device
USB interface connectors and cables
(1) Connector
•
Printer side: B-receptacle (Female)
Upstream port
Product equivalent to UBR24-4K5C00 (Made by ACON)
Connector pin assignment
•
2
1
3
4
Cable side: B-plug (Male)
(2) Cables
Cable length: Specification: USB2.0 type cables five meters long or shorter. Cables two meters long
or shorter are recommended. (Shielded cable lines shall be used.)
USB interface signals
1-8
Signal name
Function
1
Vbus
Power supply (+5V)
2
D-
For data transfer
3
D+
For data transfer
4
GND
Shell
Shield
Signal ground
CHAPTER 1
C.
CONFIGURATION
Network interface specifications
Outline of network interface
Basic specifications of network interface
Protocol family
TCP/IP
Network protocol
IPv4, IPv6, TCP, UDP,
ICMP, ICMPv6, ARP
Application
LPR, RAW, IPP, FTP
SMTP/POP3
HTTP
HTTPS
Telenet
SNMPv1/v3
DHCP/BOOTP
DNS
UPnP
Rendezvous
SNTP
NetBEUI
NetBIOS
WINS, SMB
NetWare
SPX, IPX, SAP, RIP
Q-Server over IPX
Q-Server over IP
R-Printer
N-Printer
Ether Talk
ELAP, AARP, DDP, AEP,
ZIP, RTMP, ATP, NBP
PAP
Network interface connectors and cables
(1) Connectors
100 BASE-TX / 10 BASE-T (Automatically switched, not usable simultaneously)
1
8
Connector pin assignment
2) Cables
RJ-45 connectorized non-shielded twisted-pair cable (Category 5 recommended)
Network interface signals
Pin No.
Signal name
Direction
Function
1
TXD+
FROM PRINTER
Transmitting data +
2
TXD-
FROM PRINTER
Transmitting data -
3
RXD+
TO PRINTER
Receiving data +
4
-
-
Not in use
5
-
-
Not in use
6
RXD-
TO PRINTER
Receiving data -
7
-
-
Not in use
8
-
-
Not in use
1-9
CHAPTER 2
EXPLANATION OF OPERATION
I.
ELECTROPHOTOGRAPHIC
PROCESSING MECHANISM............ 2-1
II.
PRINTING PROCESS....................... 2-6
CHAPTER 2
I.
EXPLANATION OF OPERATION
ELECTROPHOTOGRAPHIC PROCESSING MECHANISM
(1)
Electrophotographic process
The electrophotographic process is explained briefly below:
1. Charging
A voltage is applied to the CH roller to electrically charge the surface of the OPC drum.
2. Exposure
The LED head radiates light onto the charged OPC drum in accordance with the image
signal. The electric charge of the radiated part of the OPC drum surface attenuates
depending on the intensity of the light, thus forming an electrostatic latent image on the
OPC drum surface.
3. Development
Charged toner adheres to the electrostatic latent image of the OPC drum by electrostatic
power, and forms a visible image on the OPC drum surface.
4. Transfer
Paper is placed over the OPC drum surface and an electric charge is applied to it from
the back side by the transfer roller, so that the toner image is transferred to the paper.
5. Drum cleaning
The drum cleaning blade removes toner remaining on the OPC drum after the transfer.
6. Removal of Electricity
7. Belt cleaning
The belt cleaning blade removes toner remaining on the belt.
8. Fuser
Heat and pressure are applied to the toner image on the paper to promote its fusion.
1.
Charging
A voltage is applied to the charging roller, which is placed in contact with the OPC drum
surface, to charge the OPC drum surface.
Charging roller
Power
Supply
Unit
---
OPC drum
2-1
CHAPTER 2
2.
EXPLANATION OF OPERATION
Exposure
The light emitted from the LED head is radiated onto the charged surface of the OPC drum.
The charge of the radiated part of the OPC drum attenuates according to the intensity of the
light, forming an electrostatic latent image on the OPC drum surface.
LED head
Charging roller
Power
Supply
Unit
LED head
-- --
- -
OPC drum
Paper
3.
OPC drum
Development
Toner adheres to the electrostatic latent image on the drum surface, thereby turning the
electrostatic latent image into a toner image.
1. The sponge roller allows the toner to stick to the development roller.
Charging roller
--
- - -
-
--
OPC drum
Sponge roller
Development roller
2. The electrostatic latent image on the OPC drum surface is turned into a visible image
by the toner.
2-2
CHAPTER 2
4.
EXPLANATION OF OPERATION
Transfer
A sheet of paper is placed over the OPC drum surface, and an electric charge is given to the
paper from its back side by the transfer roller.
When a high voltage is applied to the transfer roller from the power source, the charge induced
on the transfer roller moves on to the surface of the paper through the contact part between
the transfer roller and the paper, the toner being attracted to the paper surface from the OPC
drum surface.
--
---
- -
OPC drum
-
Paper
-+ -+-+ -+-+ -+ -+ -+ -+ -+-+ -+
-+
-+
+
-+
-+
Transport belt
Transfer roller
5.
Power
Supply
Unit
Drum cleaning
Unfixed toner remaining on the OPC drum is removed by the drum cleaning blade and
collected into the waste toner area of the toner cartridge.
Waste toner
Toner cartridge
ID unit
-
Drum cleaning blade
-
-+ -+ -+ -+ -+ -+ -+ -+ -+ -+
-+
-+
2-3
CHAPTER 2
6.
EXPLANATION OF OPERATION
Removal of Electricity
Electrically charge on the OPC drum surface decveases by exppsing the OPC drum surface
after transfer to the light.
Charging roller
Board for the light
of the removal of electricity
Light for the
removal of electricity
OPC drum
7.
Belt Cleaning
Toner remaining on the transfer belt is scraped off by the belt cleaning blade and collected
into the waste toner box of the transfer belt unit.
Transport belt
Belt waste toner box
Belt cleaning blade
2-4
CHAPTER 2
8.
EXPLANATION OF OPERATION
Fuser
The toner image which was transferred to the paper is applied heat and pressure as it passes
between the heat roller and the backup roller, and it is therefore fused onto the paper.
For the sake of safety, a thermostat is provided; it comes on to cut off the voltage supplied
to the heater if the heat roller temperature rises above a certain preset temperature.
Thermostat
Thermistor
Halogen Lamp
Heat Roller
Paper
Backup Roller
Pad
Beit
Thermistor
Fusing Temperature Settings
Paper thickness Paper Type Settings Temperature Settings
Thin
Thick
Light
Medium temp
Medium
High temp
Heavy
Medium temp
U.Heavy
Low temp
OHP
Low temp
2-5
CHAPTER 2
II.
EXPLANATION OF OPERATION
PRINTING PROCESS
The paper fed from Tray 1 or Tray 2 is carried by the paper feed roller, register roller L and transport
roller. When the paper is fed from the MPT, it is carried by the MPT paper feed roller and register
roller U. Then, an unfixed toner image is created on the paper transported onto the belt sequentially
through the electrophotographic process of KYMC. Thereafter, the image is fixed under heat and
pressure as the paper goes through the fuser unit. After the image has been fixed, the paper is
unloaded to the stacker either face-up or face-down stacker, according to the outputting method
selected by opening or closing the face-up stacker.
While the above refers to the one-sided print operation of the printer, its operation in two-sided print
will be explained below.
When two-sided print is conducted, the paper that has passed through the fuser unit following first
one-sided print is directed into the Duplex unit by the separator DUP. After entering the paper
reversal transport path, the paper is carried from there to the inside of the Duplex unit by the
inverting operation of the reversal roller. Then, after passed through the Duplex unit by the
transport roller that is located on the transport path inside the Duplex unit, the paper is fed along
the paper feed route of the Duplex unit to eventually merge the same route that comes from the
tray. From here on, the same operation as that of one-sided print of paper fed from the tray takes
place.
wn
Face-do
Fac
e-u
p
stacker
Heat roller
sta
MPT paper feed roller
Halogen lamp
cke
r
Backup roller
Transport belt
Separator DUP
Reversal roller
MPT
Register roller U
Belt
Transport roller
Register roller L
Paper reversal transport path
Paper feed roller
Subroller
Subroller
Transport roller
Paper feed roller
2-6
CHAPTER 2
(1)
EXPLANATION OF OPERATION
Paper fed from 1st Tray
1. As illustrated in Figure 2-1, when the solenoid is ON, the register motor rotates
(Counterclockwise turn), transporting the paper until the IN1 sensor comes ON. (When the
solenoid is ON, the paper feed roller is driven.)
2. After causing the IN1 sensor to come ON, the paper is further carried over a certain distance
to finally hit register roller L. (This corrects skew of the paper.)
3. As shown in Figure 2-2, the solenoid is turned OFF and the paper is transported by register
roller L. (When the solenoid is OFF, register roller L is driven.)
Register Roller U
(Drive)
Register Roller U
(Drive)
IN2 Sensor
WR Sensor
Registration Roller L
(Stop)
IN1 Sensor
Solenoid Lever
(Solenoid OFF)
Registration Motor
(CCW)
Paper
Sub Roller
(Stop)
Registration Motor
(CCW)
Paper
Hopping Roller
(Stop)
Hopping Roller
(Drive)
Figure 2-1
(2)
Registration Roller L
(Drive)
WR Sensor
IN1 Sensor
Hopping Gear Assy
Solenoid Lever
(Solenoid ON)
Sub Roller
(Drive)
IN2 Sensor
Figure 2-2
Paper fed from MPT
1. As illustrated in Figure 2-3, when the solenoid is OFF, the register motor rotates (Clockwise
turn), transporting the paper until the IN2 sensor comes ON. (As the register motor rotates
clockwise, the MPT paper feed roller is driven.)
2. After causing the IN2 sensor to come ON, the paper is further carried over a certain distance
to finally hit register roller U. (This corrects skew of the paper.)
3. As shown in Figure 2-4, the register motor rotates (Counterclockwise turn) to let register
roller U transport the paper. (As the register motor rotates counterclockwise, register roller
U is driven.)
IN2 Sensor
MPT Hopping Roller
Registration Roller U
(Stop)
WR Sensor
Paper
IN2 Sensor
Registration Roller U
(Drive)
WR Sensor
Hopping Gear Assy
Hopping Gear Assy
Solenoid Lever
(Solenoid OFF)
Solenoid Lever
(Solenoid OFF)
Registration Motor
(CW)
Figure 2-3
Paper
Registration Motor
(CCW)
Figure 2-4
2-7
CHAPTER 2
EXPLANATION OF OPERATION
(3) Transport belt
1. As the transport belt motor rotates in the direction of the arrow, the transport belt is driven.
The belt unit consists of one transport roller placed immediately underneath each color
drum, with a transport belt inserted in between them.
As the specified voltage is applied, the transport belt and the transport rollers send the paper
located on the transport belt to the fuser unit while transferring to it the toner image present
on each color drum.
Drum
Carrier belt
K
Y
M
C
Carrier (transfer) roller
Carrier (transfer) belt motor
Figure 2-5
2-8
CHAPTER 2
(4)
EXPLANATION OF OPERATION
Up/down-motions of ID units
1. The up/down-motions of the ID units take place driven by the lift-up motor.
2. Figure 2-6 shows the motions of the different ID units when the printer is operated for color
print. As the lift-up motor rotates (Clockwise turn), the lift-up link slides to the left, causing
the ID units to come down, as can be seen in Figure 2-6. Namely, the printer is readied for
color print.
3. Figure 2-7 shows the motions of the different ID units when the printer is operated for
monochrome print. As the lift-up motor rotates (Counterclockwise turn), the lift-up link slides
to the right, causing the ID units to go up, except for the K-ID unit, as can be seen in Figure
2-7. Namely, the printer is readied for monochrome print.
ID Unit Operations During Color Printing
C-ID Unit
M-ID Unit
Y-ID Unit
K-ID Unit
C-ID Unit down
M-ID Unit down
Y-ID Unit down
K-ID Unit down
Lift uplink
C-ID Motor
(CCW)
Figure 2-6
ID Unit Operations During Monochrome Printing
C-ID Unit
M-ID Unit
C-ID Unit lift up
M-ID Unit lift up
Y-ID Unit lift up
K-ID Unit down
Y-ID Unit
K-ID Unit
Lift uplink
Figure 2-7
C-ID Motor
(CW)
2-9
CHAPTER 2
(5)
EXPLANATION OF OPERATION
Fuser unit and paper output
1. As illustrated in Figure 2-8, the fuser unit and delivery roller are driven by the DC motor. As
the fuser motor rotates (Counterclockwise turn), the heat roller is turned. This roller fixes
a toner image by heat and pressure.
2. At the same time, the delivery roller rotates to output the paper.
Eject Roller
(Drive)
Fuser Unit
Heat Roller
(Drive)
Fuser Motor
(CCW)
Figure 2-8
(6)
Cover-opening motion of color drift sensor and density sensor
1. As illustrated in Figure 2-9, when the fuser motor rotates (Clockwise turn), the coveropening gear rotates, causing the color drift sensor and density sensor cover to open.
2. As the fuser motor rotates in reverse (Counterclockwise turn), the engagement of the coveropening gear is freed, and the color drift sensor and density sensor cover now closes.
Eject Roller
(Stop)
Heat Roller
(Stop)
Fuser Motor
(CW)
Cover Open Gear
Figure 2-9
2-10
CHAPTER 2
EXPLANATION OF OPERATION
Outline of color drift correction
The color drift correction is implemented reading the correction pattern that is printed on the belt
with the sensor located inside the sensor shutter under the belt unit. This sensor is used to detect
and correct the pattern.
Automatic start timing of color drift correction:
• At power-on
•
When the cover is closed after it is opened briefly
•
When 400 pages or more have been printed since previous execution
A correction error may be issued due to an inadequate toner amount of the pattern generated,
a sensor stained with toner, deficient opening/closing of the shutter, or for other reasons.
However, even if an error is issued, it is not indicated on the operator panel. Therefore,
forcible color drift correction will have to be performed in the self-diagnostic mode (page 4-21)
to check the error indication.
Transport belt
Sensor shutter
Belt waste toner box
Color drift sensor
Belt cleaning blade
Belt motor
Color drift sensor
Right color drift correction pattern
Left color drift correction pattern
Color drift sensor
2-11
CHAPTER 2
EXPLANATION OF OPERATION
Error checking methods and remedial methods
The color drift correction test function among the other self-diagnostic functions is employed to
check errors. (page 4-21)
Remedial methods against different errors
• CALIBRATION (L or R), DYNAMICRANGE (L or R)
Check 1: If the above indication appears, check the connected state of the sensor cable
(FFC).
If the connected state is found abnormal, restore it to the normal state.
Check 2: Check to see whether the sensor surface is stained with toner, paper dust or any
other foreign matter.
If it is found stained, wipe it clean.
Check 3: Check to see whether the sensor shutter opens and closes normally, by the
MOTOR & CLUTCH TEST of the self-diagnostic function. If the shutter operates
imperfectly, replace the shutter unit.
• BELT REFLX ERR
Check 4: If this indication appears, check the cleaned state of the toner remaining on the
belt surface, in addition to making the above checks 1, 2 and 3. Take out the belt
unit, turn the drive gear located on the left rear side, and ensure that the belt
surface has been cleaned thoroughly.
If cleaning is not achieved perfectly and there still remains toner on the belt
surface after the drive gear has been turned, replace the belt unit.
• (Y or M or C) LEFT, (Y or M or C) RIGHT, (Y or M or C) HORIZONTAL
Check 5: If the above indication appears, check to see whether the toner is running short,
based on an NG-issuing color.
Replace the toner cartridge, as needed.
2-12
CHAPTER 2
EXPLANATION OF OPERATION
Outline of density correction method
The density correction is implemented reading the correction pattern that is printed on the belt with
the sensor located inside the sensor shutter under the belt unit.
Automatic start timing of density correction:
•
If the environment at power-on is greatly different from the one in which previous print was
executed.
•
If at least one or more of the four ID count values are close to those of a new product at
power-on.
• When the ID count value exceeds 500 counts since previous execution.
A correction error may be issued due to an inadequate toner amount of the pattern generated, a
sensor stained with toner, deficient opening/closing of the shutter, or for other reasons. However,
even if an error is issued, it is not indicated on the operator panel. Therefore, forcible density
correction will have to be performed in the self-diagnostic mode (page 4-22) to check the error
indication.
Transport belt
Sensor shutter
Belt waste toner box
Density sensor
Belt motor
Belt cleaning blade
Density sensor
Density correction pattern
2-13
CHAPTER 2
EXPLANATION OF OPERATION
Error checking methods and remedial methods
The density correction test function among the other self-diagnostic functions is employed to check
errors. (page 4-22)
Remedial methods against different errors
• CALIBRATION ERR, DENS SENSOR ERR
Check 1: If the above indication appears, check the connected state of the sensor cable.
If the connected state is found abnormal, restore it to the normal state.
Check 2: Check to see whether the sensor surface is stained with toner, paper dust or any
other foreign matter.
If it is found stained, wipe it clean.
• DENS SHUTTER ERR
Check 3: Check to see whether the sensor shutter opens and closes normally, by the
MOTOR & CLUTCH TEST of the self-diagnostic function. If the shutter operates
imperfectly, replace the shutter unit.
• DENS ID ERR
Check 4: Take out the ID unit and examine it to see if the drum surface has any abnormal
toner smudge.
Replace the LED head (Blurred focus), or replace the ID unit.
To test-operate a new ID unit, use the Fuse Keep Mode of the maintenance
menu.
2-14
CHAPTER 2
EXPLANATION OF OPERATION
Principle of toner sensor detection
Toner LOW is detected by the toner sensor (Reflection sensor) installed inside the printer. The
shielding plate is mounted inside the ID and rotates in synchronization with toner agitation.
Moreover, the ID has a shutter fitted. The shutter is synchronized with the operation lever of the
toner cartridge, and the toner sensor can detect that the toner cartridge has been loaded properly.
Detection may not take place normally, and a toner sensor error may be issued, if the shield plate
or toner sensor is stained with toner, or if the ID unit and toner sensor do not remain exactly opposite
to each other in their positions.
Shutter
Shield plate
Toner Sensor
Principle of toner counter
After image data is developed to binary data which the printer can print, it is counted by an LSI as
a number of print dots. The amount of toner consumed is calculated from that count value, and the
remaining amount of toner is thus indicated. As opposed to this, the toner LOW detection by the
toner sensor is implemented when the toner amount remaining inside the ID unit physically
decreases to below a certain level.
Principles of ID, belt and Fuser counters
ID counter:
Belt counter:
Fuser counter:
One count represents the value that results from dividing the amount of rotation
of the drum by three when three A4-size sheets are printed continuously.
One count represents the value that results from dividing the amount of rotation
of the belt by three when three A4-size sheets are printed continuously.
One count is registered when paper is shorter than the length of Legal 13-inch
paper. When paper is longer than that, the count number is determined by the
number of times the Legal 13-inch paper length is exceeded. (Decimal fractions
rounded up)
2-15
CHAPTER 3
INSTALLATION
I.
CAUTIONS, AND DO’S AND
DON’TS ............................................. 3-1
II.
UNPACKING METHOD..................... 3-2
III.
PRINTER INSTALLATION
INSTRUCTIONS................................ 3-3
IV.
LISTING OF COMPONENT UNITS
AND ACCESSORIES ........................ 3-4
V.
ASSEMBLING METHOD................... 3-5
A.
Assembly of printer main body..... 3-5
B.
C.
D.
VI.
VII.
VIII.
Connection of power cable......... 3-11
Installation of optional items....... 3-14
Confirmation of recognition
of optional items ......................... 3-22
MENU MAP PRINT ......................... 3-23
CONNECTION METHODS ............. 3-24
CONFIRMATION OF PAPER
USED BY THE USER...................... 3-25
CHAPTER 3
I.
INSTALLATION
CAUTIONS, AND DO’S AND DON’TS
• Do not install the printer at high temperature or near fire.
• Do not install the printer in a location where chemical reaction can take place (laboratory, etc.).
• Do not install the printer in the proximities of inflammable solvents, such as alcohol, paint thinner,
etc.
• Do not install the printer within reach of small children.
• Do not install the printer in an unstable location (e.g., on a rickety bench or grade).
• Do not install the printer in a location laden with moisture or heavy dust, or in direct sun.
• Do not install the printer in an environment with sea wind or corrosive gas.
• Do not install the printer in a location with heavy vibration.
• In the event that the printer is inadvertently dropped or its cover is damaged, remove the power
plug from the power outlet and contact Customer Center.
Such mishap could lead to an electric shock, fire or injury.
• Do not connect the power cord, printer cable or grounding wire in any other manner than the way
specified in the manual. Failure to observe the above could result in fire.
• Do not stick in an object into the vent hole.
Such action could lead to an electric shock, fire or injury.
• Do not place a glass filled with water or the like on the printer.
Such action could lead to an electric shock or fire.
• When the printer cover has been opened, do not touch the fuser unit.
Burns could be suffered.
• Do not throw the toner cartridge or the image drum cartridge into fire.
Dust explosion could cause burns.
• Do not use a highly combustible spray near the printer.
Fire could be caused, since the printer contains a part that gets extremely hot inside.
• In the event that the cover becomes unusually hot, emits smoke, ill odor, or abnormal noise,
remove the power plug from the power outlet and contact Customer Center.
Fire could break out.
• If water or any other liquid enters the inside of the printer, remove the power plug from the power
outlet and contact Customer Center.
Fire could break out.
• If a pao not operate or disassemble the printer in any other manner than the way specified in the
manual.
Failure to observe this warning could result in an electric shock, fire or injury.
3-1
CHAPTER 3
INSTALLATION
•
•
•
•
•
•
•
Do not install the printer in a location where its vent hole is blocked.
Do not install the printer directly on a shaggy carpet or rug.
Do not install the printer in a sealed room or other location with poor ventilation or permeability.
Install the printer away from a heavy magnetic field or noise source.
Install the printer away from a video monitor or TV.
To move the printer, hold it by both sides of it.
This printer, which weighs Approx. 29kg (with Duplex)/Approx. 26kg (w/o Duplex), should be lifted
up by two or more persons.
• When the printer has the power switched on or is printing, do not come close to the paper delivery
section.Such action could lead to injury.
When the precautionary notes concerning the installation and operation are explained, the user
should be referred to the precautionary notes given in the User's Manual. Especially, give thorough
explanation on the power cord and grounding wire.
II.
1+
UNPACKING METHOD
Personal injuries may occur.
Make sure to lift up this printer by two or more persons, since it weighs Approx. 29kg (with Duplex)/
Approx. 26kg (w/o Duplex)
• Remove the four handles from the sides of the box and lift up the corrugated fiberboard
box.
3-2
CHAPTER 3
INSTALLATION
III. PRINTER INSTALLATION INSTRUCTIONS
•
•
•
Install the printer in a location where the following temperature and humidity are met:
Ambient temperature: 10 - 32˚C
Ambient humidity: 20 - 80 %RH(Relative humidity)
Max. wet-bulb temperature: 25˚C
Use caution to avoid dew condensation.
If the printer is installed in a location with ambient relative humidity below 30%, use a
humidifier or antistatic mat.
Installation space
•
•
Place the printer on a flat desk large enough to accommodate its footings.
Provide ample spaces around the printer.
Plan view
20cm
20cm
100cm
60cm
20cm
100cm
60cm
20cm
Side View
70cm
70cm
3-3
CHAPTER 3
INSTALLATION
IV. LISTING OF COMPONENT UNITS AND ACCESSORIES
•
•
•
Check to make sure that the component units are free from damage, dirt or other irregularities
in the appearance.
Ensure that none of the accessories to the units is missing and that they are free from
breakage or other flaw.
If any irregularity is discovered, contact User Management Section for instructions.
Personal injuries may occur.
Make sure to lift up this printer by two or more persons, since it
weighs Approx. 29kg (with Duplex)/Approx. 26kg (w/o Duplex)
Printer (Main body)
AR-C265P
Image drum cartridges (4 sets) fitted with starter toner cartridges (Installed in the printer)
Inform the user that the toner cartridges and image drum cartridges can be separated one from
the other.
Printer software CD-ROM
LED lens cleaner
Power cord
Warranty Card and User Registration Card
User's Manual (Setup)
User's Manual (CD-ROM)
Quick Guide
Dedicated bag for Quick Guide
Note! No printer cable is supplied with the printer.
3-4
CHAPTER 3
V.
A.
INSTALLATION
ASSEMBLING METHOD
Assembly of printer main body
Removing the protective materials
1) Peel off the protective tapes (5) and the slip of paper from the front part of the printer,
and also peel off the protective tapes (2) from the back of the printer.
Slip of paper
Protective Tape
Protective Tape
2) Draw out the paper cassette.
3) Pull out the retainer forward.
4) Open the top cover by pressing the OPEN button.
Retainer
Paper cassette
OPEN button
5) Detach the stopper release (Orange) while pressing down the lever (Blue) of the fuser unit
in the direction of arrow 1.
Note! Instruct the user of the printer to be sure to keep the stopper release, which is used for
transporting the printer, at hand.
Lever (Blue) of fuser unit
1
2
Stopper release (Orange)
3-5
CHAPTER 3
INSTALLATION
Installing the image drum cartridges
1) Take out the image drum cartridges (4) gently along with the toner cartridges attached.
Note! • The image drum (Green tubular section) is extremely vulnerable. Exert good caution in
handling it.
• Do not expose the image drum cartridges to direct sun or intense light (1500 lux or
more). Do not expose them to the room lighting for over five minutes.
• In the above operation, be careful not to actuate the blue lever of the toner cartridge.
Toner cartridge
Image drum cartridge
2) Place the image drum cartridge on a flat-top desk or the like, peel off the tape fastening
protective sheet 1, and pull out the sheet in the direction of the arrow.
Note! Do not work with the image drum floating in the air.
Protective sheet 1
Tape
Protective sheet 1
Protective sheet 2
3) Pull out protective sheet 2 from the image drum cartridge in the direction of the arrow.
3/ Protective sheet
Protective sheet 2
3-6
CHAPTER 3
INSTALLATION
4) Match the label colors of the image drum cartridges to those on the printer.
5) Gently put the image drum cartridges (4) back in their respective positions.
Label
Image drum cartridge
Labels
6) Turn the blue levers (4) of the toner cartridges fully into the direction of the arrow.
Note! • The starter toners (Toner cartridges supplied with the product) can print approximately
1500 A4-size sheets with 5% print density.
• If the error message [CHECK TONER CARTREGE] nstays permanently on the
operator panel,check to make sure that the levers of the toner cartridges have fully
been moved in the direction of the arrow.
• If normal starter toner cartridges have been used, the starter toners can no longer be
used. First use the starter toners, and use normal toners after the starter toners are
exhausted.
• Make sure to change the starter toners only after [REPLACE TONER] is indicated.
If the starter toners are replaced before the above message appears, the correct toner
remaining level will not be able to be indicated.
Blue
Lever
3-7
CHAPTER 3
INSTALLATION
1) Pull out the paper cassette.
Note! Do not peel off the rubber attached to the plate.
2) Set the paper stopper securely, according to the paper size.
Paper guide
Paper stopper
Plate
3) Loosen the paper well and line up its vertical and lateral edges.
4) Load the paper with the print face down.
Note! • Place the paper aligned to the forward end of the paper cassette.
• Load the paper by avoiding to exceed the ( ) mark of the paper guide. (300 sheets of
70kg ream weight paper).
5) Fasten the paper with the paper guides.
6) Put the paper cassette back into the printer.
Print face down
mark
Paper guide
3-8
Indication of remaining
amount of paper
CHAPTER 3
INSTALLATION
Loading paper in the multi-purpose tray
1) Open the multi-purpose tray and also the paper supporter.
Multi-purpose tray
2) Set the manual feed guide to the paper size.
3) Line up the vertical and lateral edges of the paper.
Manual feed guide
Multi-purpose tray
Paper supporter
Manual feed guide
4) Insert the paper, print-face up, along the manual feed guide straight as far as it will go.
mark
5) Press the set button.
Set button
3-9
CHAPTER 3
INSTALLATION
Storing the Quick Guide
Paste the dedicated Quick Guide bag to the printer, and put the Quick Guide in it.
Turning back the dedicated Quick Guide bag and peeling off the adhesive double coated tapes (2).
Adhesive double coated tapes
Pasting the dedicated bag to the printer.
Quick Guide
Vent hole
Dedicated Quick Guide bag
Note! When pasting the bag, avoid blocking the vent hole of the printer.
3-10
CHAPTER 3
B.
INSTALLATION
Connection of power cable
Power requirements
• Observe the following conditions:
AC: 115 V ± 10%
Power frequency: 60Hz ± 2Hz Approx.
• If the available power is unstable, have it inspected and corrected by a qualified electrician.
• The maximum power consumption of this printer is 1200W. Ensure that the power source offers
an ample margin in the power capacity.
It may expose you to electric shocks or cause a fire.
• Always before connecting or disconnecting the power cord and grounding wire, first turn off the
power switch.
• The grounding wire should be connected to a grounding terminal. Do Not in any event tie it to a
water service piping, gas piping, ground of telephone lines, lightning arrester or the like.
• When plugging in or unplugging the power cord, be sure to hold the power plug.
• Insert the power plug securely into the power outlet as far as it will go.
• Do not insert or remove the power plug with a wet hand.
• Lay the power cord in a location where it is not likely stepped on, and avoid placing anything on
the power cord.
• Do not bundle or tie the power cord.
• Do not use a damaged power cord.
• Avoid a starburst connection of cables.
• Do not connect the printer to the same power outlet shared by other electric appliances.
Especially, if the printer is connected to the same power outlet in conjunction with an airconditioner, copy machine or shredder, electric noise may cause false operation of the printer. If
it is inevitable to connect them to the same power outlet, use a commercial noise filter or noisecut transformer.
• Operate the printer with the supplied power cord only.
• Do not use an extension cord. If it is inevitable to use an extension cord, use one with rating of 15A
or more.
• Use of an extension cord may hinder the printer from operating normally because of voltage drop.
• Do not turn off the power or pull out the power plug while the printer is printing.
• If the printer is going to be placed out of use for an extended period of time due to a long spell of
About the connections of the power cord and grounding wire, the user should be given thorough
explanation on the basis of the User's Manual.
3-11
CHAPTER 3
INSTALLATION
During holidays or a trip out of town, unplug the power cord.
Connecting the power cord
Note! Ensure that the power switch is in OFF (O).
1) Insert the power cord into the printer.
2) After connecting the grounding wire to the ground terminal of the power outlet, insert the
power plug into the power outlet.
O
I
Ground terminal
Grounding wire
Pressing ON (|) of the power switch
O
I
The following indication will be produced on the operator panel, and [Online] will appear when the
printer has started up completely.
RAM checking
* * * * * * * * * * * * * * * *
Initializing
[Online] and [Inspect] lights
and backlight flash.
PLEASE WAIT
Online
Tr a y 1
3-12
CHAPTER 3
INSTALLATION
Turning off the power
On the AR-C265P which is not equipped with the built-in type hard disk (optional) the power
can be turned off as is.
O
I
Note! Do not turn off the power while the printer is printing.
On the AR-C265P equipped with the built-in type hard disk (optional), do not outright
turn off the power, but follow the procedure described below.
Note! • Abrupt disconnection of the power could damage the built-in hard type disk, disabling
it.
• [SHUTDOWN MENU] is displayed only when the printer is equipped with the optional
built-in type hard disk.
(1)
Press the
"Back" switch for four seconds or longer to cause
[SHUTTING DOWN] to appear.
(2)
Press the
"Set" switch.
[SHUTDWN] is displayed, and the shutdown processing begins
(3)
When [PLEASE POW OFF/SHUTDOWN COMP] shows up, press OFF (O) of the power
switch.
O
I
3-13
CHAPTER 3
C.
INSTALLATION
Installation of optional items
(1) Installation of expansion memory set
AR-C265P expansion memory
Memory volume
Model name
(Total memory volume)
None (Standard)
256MB (256MB)
AR-C265SM1
+256MB (512MB)
AR-C265SM2
+512MB (768MB)
Note! • Be sure to use genuine Sharp parts. If any other parts are used, the printer will not
function.
• Adding 64-MB memory is recommended for (600 x 600dpi x 2bit) banner-sheet printing.
Added 64-MB memory may reduce the time for (600 x 1200dpi or 600 x 600 x 2bit)
duplex printing.
• To conduct long print on the AR-C265P, it is recommended to add a 256MB
expansion memory.
• There is only one memory slot.
Turning OFF the printer power and disconnecting the power cord
Note! If an expansion memory is installed with the power switched ON, the printer may be
broken.
O
I
Opening the top cover and front cover
Top cover
Front cover
OPEN button
Handle
3-14
Front cover
CHAPTER 3
INSTALLATION
Remove Side Cover
1) Loosen the screw (1).
2) Remove the side cover.
To remove the side cover, slide it while holding up its upper part.
Top cover
1 Screw
Front cover
Side cover
2
Installing the memory
1) Before taking the memory out of the bag, place the bag in contact with a metal part to
fuser eliminate its static electricity.
2) Insert the memory into the idle slot.
3) Ensure that it is securely fastened by the right and left lock levers.
Note! • Do not touch the electronic parts and connector pins.
• Pay attention to the orientation of the memory. The terminal part of the memory has a
notch, which is designed to engage with the connector of the slot.
3-15
CHAPTER 3
INSTALLATION
Attaching the side cover
1) Mount the side cover.
2) Fasten it with the screw (1).
3) Close the top cover and front cover.
Top cover
3
Front cover
2 Screw
3
Side cover
1
(2) Installation of second tray unit
This tray is intended to increase the amount of paper that can be loaded in the printer. It holds
530 sheets of 70kg ream weight paper, allowing to print 930 sheets continuously when
combined with the standard paper cassette and multi-purpose tray.
Type: AR-C265PFU
Turning OFF the printer power and disconnecting the power cord
Note!
If an expansion memory is installed with the power switched ON, the printer may be
broken.
O
3-16
I
CHAPTER 3
INSTALLATION
Placing the printer on the second tray unit.
Note! The printer weighs Approx. 29kg (with Duplex)/Approx. 26kg (w/o Duplex). It should be
lifted up by two or more persons.
1) Align the holes in the bottom of the printer to the protrusions of the second tray unit.
2) Place the printer gently on the second tray unit.
To detach the second tray unit, follow the same procedure inversely.
Holes in the printer bottom
Protrusions
(3) Installation of duplex unit
This unit is used for printing on two sides of paper.
Note! For two-sided printing, it is recommended to add an expansion memory. For details,
see "Expansion memories."
Type: AR-C265PADU
Turning OFF the printer power and disconnecting the power cord
Note! If an expansion memory is installed with the power switched ON, the printer may be
broken.
O
I
3-17
CHAPTER 3
INSTALLATION
Peeling the protective tapes off the duplex unit
Protective tapes (2)
Install Duplex Unit
1) Insert the duplex unit into the lower part on the back of the printer as far as it will go.
2) Ensure that the claw on either side of the duplex unit is securely accommodated
in the hole of the printer.
Holes
Claws
Two-sided print unit
(4) Installation of built-in type hard disk
This is a built-in type hard disk to be added to the printer. It is used to conduct confirmation print,
authentication print, to store print jobs, or to make buffer print, and also when the [ COLLATE
FAIL] is indicated in a section-by-section print. Fonts cannot be downloaded to it.
Note! When the printer has a built-in type hard disk installed, make certain to switch off the
printer after executing the shutdown menu. If the power is turned off outright, the hard
disk may be damaged and broken.
Type: AR-C265HD
Memo The hard disk is segmented into the three partitions of "PCL," "Common" and "PSE."
When the printer is shipped out of the factory or the hard disk is initialized, the following
sizes are assigned to the partitions:
3-18
CHAPTER 3
INSTALLATION
Turning OFF the printer power and disconnecting the power cord and printer cable
Note! If an expansion memory is installed with the power switched on, the printer may be
broken.
O
I
Opening the top cover and front cover
1) Open the top cover by pressing the OPEN button.
Top cover
Front cover
OPEN button
Handle
2) Push up the handle located in the center of the front cover and pull the front cover forward.
Front cover
Note! The way the front cover is opened is different from that of the multi-purpose tray. (See
figure below.)
Multi-purpose tray
3-19
CHAPTER 3
INSTALLATION
Detaching the side cover
1) Loosen the screw (1).
2) Remove the side cover.
To remove the side cover, slide it while holding up its upper part.
Top cover
1 Screw
Front cover
Side cover
2
Memo If you have difficult detaching the side cover, check to see if the front cover is open.
Multi-purpose tray
Front cover
Installing the built-in type hard disk
1) Insert part "a" of the built-in type hard disk into hole "b" of the printer main body, and align
the positions of the screw holes.
2) Install the two screws.
3) Push in the connector, until it snags in there with a click.
b
a
Connector
Hard disk
3-20
CHAPTER 3
INSTALLATION
Attaching the side cover
1) Mount the side cover.
2) Fasten it with the screw (1).
3) Close the top cover and front cover.
Top cover
3
Front cover
2 Screw
3
Side cover
1
Connecting the power cord and printer cable to the printer, and turning on the
power
Executing the Menu Map print, and ensuring that the built-in type hard disk has
been installed properly.
1) Execute the Menu Map print.
Conduct the Menu Map print by referring to "VI. Menu Map print."
2) Ensure that the capacity of the built-in type hard disk is indicated in "HDD."
Memo The capacity of the hard disk may be different from the example shown above.
Note! If no HDD capacity is indicated, redo the installation of the built-in type hard disk.
Then, setting needs to be made with the printer driver to have the built-in type hard disk
recognized.
If there is no printer driver set up, see Sections 3 to 9 of the Setup Part of the User's Manual,
and set up the printer driver. Then, make the setting.
3-21
CHAPTER 3
D.
INSTALLATION
Confirmation of recognition of optional items
To check to see whether or not the optional items have been installed properly, execute the Menu
Map print by referring to "VI. Menu Map print".
(1) Confirmation of recognition of expansion memory
Checking the contents of the Menu Map.
Check the total memory volume indicated in "Total Memory Size" of the header.
(2) Confirmation of recognition of second tray
<Confirmation of recognition of second tray>
Check the contents of the Menu Map.
Ensure that "Tray 2" is displayed in "Media Menu."
(3) Confirmation of recognition of duplex unit
<Confirmation of recognition of duplex unit>
Check the contents of the Menu Map.
Ensure that [Ryomen insatus: installed] is displayed in the header section.
3-22
CHAPTER 3
INSTALLATION
VI. MENU MAP PRINT
This print is intended to ensure that the printer operates normally.
1) Load Letter paper in the tray.
2) Press the
"Menu +" switch several times to cause [Information Menu] to be displayed.
3) Press the
"Set" switch to cause [PRINT MENU MAP/EXECUTE] to appear.
4) Press the
"Set" switch.
The Menu Map print will get under way. (Two pages)
When [Network] is displayed and the
"Set" switch is pressed in (3) above, network
information will be printed.
Or, press and hold down for two seconds or longer the push switch above the network
connector on the back of the printer main unit.
(Sample)
AR-C265P
3-23
CHAPTER 3
INSTALLATION
VII. CONNECTION METHODS
<USB connection>
Preparing a USB cable
Note! • No printer cable is supplied with the printer. Provide one separately.
• Prepare a USB type cable separately.
• When connection is to be made in "Hi-Speed" mode of USB2.0, use a USB cable
conforming to the Hi-Speed specification.
Switching OFF the printer and computer
Memo The USB cable can be plugged in or unplugged with the computer and printer switched
ON. However, to be able to conduct the subsequent installation of the printer driver and
USB driver securely, the power to the printer should be turned OFF.
Interconnecting the computer and the printer
1) Plug the USB cable into the USB interface connector of the printer.
2) Plug the USB cable into the USB interface connector of the computer.
USB interface connector
Note! Be careful not to plug the USB cable into the network interface connector. Such wrong
connection could cause malfunction.
3-24
CHAPTER 3
INSTALLATION
<LAN cable connection>
Preparing a LAN cable
Switching off the printer and computer
1) Plug the Ethernet cable into the Network interface connector of the printer.
2) Insert the Ethernet cable into the hub.
Network interface connector
VIII. CONFIRMATION OF PAPER USED BY THE USER
Load the media used by the user in the printer, make Media Type/Weight settings, execute the
Menu Map/Demo print, and check to make sure that the printouts are free from toner flaking.
Types
Media weight
2)
Regular
55-64kg (64-74g/m
paper*3
65-89kg (75-104g/m2)
2
104-172kg (121-200g/m )
-
Envelope*4
Label paper
Transparency
*5 film
-
Medium
Light
Heavy
Heavy
Ultra heavy
Ultra heavy
-
-
-
-
-
-
Less than 0.1-0.17mm
Thicker paper
0.17-0.2mm
Thickest paper
-
Light
Light
Medium
90-103kg (105-120g/m2)
Postcard*4
Media type *1
Setting *2 for
[Media weight] of the
printer driver
Setting values of the operation
panel
Weight
-
Label paper 1
Label paper
Label paper 2
Transparency
Transparency
film
film
*1: The printer comes with Media Type set to [Light] at the factory.
*2: The thickness and type of paper can be set on the operator panel and also via the printer
driver. If those parametersare set via the printer driver, the settings of the printer driver will
have priority. If [Auto selectio] is selected in [Feed Trey] of the printer driver, or [Printer
setting] is selected in [Media weight] , the print will take place with the settings made on
the operator panel.
*3: The paper thickness with which two-sided print can be conducted is from 65 to 90kg (75
to 105g/m2) of ream weight.
*4: For postcards and envelopes, there is no setting of Media Weight or Media Type.
*5: For OHP sheets, Media Type only is set. There is no need to make setting in Media Weight.
Memo If [Heavy] or [Ultra heavy] is selected in Media Weight, or [Label paper] or [OHP] in
Media Type, the print speed will be affected.
3-25
CHAPTER 4
REPLACEMENT OF PARTS
I.
A.
II.
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
PRECAUTIONS ON THE
REPLACEMENT OF PARTS............. 4-1
Maintenance tools ........................ 4-2
PART REPLACEMENT
METHODS......................................... 4-3
Left side cover.............................. 4-3
Right side cover ........................... 4-4
Face-up tray ................................. 4-5
Rear cover.................................... 4-6
LED assy/LED assy springs ........ 4-7
Control PCB ................................. 4-8
Print engine controller PCB.......... 4-9
Top cover assembly ................... 4-11
Top cover ................................... 4-12
Controller panel assy ................. 4-13
Board PRP/Top cover handle.... 4-14
Low-voltage power supply/
low-voltage fan/hopping
motor/fuser motor ...................... 4-15
M.
N.
O.
P.
Q.
R.
S.
T.
U.
III.
Guide eject assy/color register
assy/board-PRY ........................ 4-16
Fan (fuser)/belt motor/high-voltage
power supply board/cover-open
switch ......................................... 4-18
MPT assy ................................... 4-19
Feeder unit/board-RSF/MPT
hopping roller/frame assy
separator/cover front ................. 4-20
Board-PRZ lift-up motor/
solenoid/paper-end sensor ........ 4-21
Feed roller .................................. 4-23
Shaft eject assy(FU)/shaft
eject assy(FD)/eject sensor ....... 4-24
Fuser Unit................................... 4-25
Belt Unit...................................... 4-26
LUBRICATING POINTS .................. 4-27
CHAPTER 4
REPLACEMENT OF PARTS
This section explains the field replacement procedures for parts, assemblies and component units.
While those replacement procedures refer to the disassembling of parts, follow the same
procedures inversely for reassembling them.
The part numbers (1, 2, etc.) employed in this manual are different from those assigned in the
corresponding documentation.
I.
PRECAUTIONS ON THE REPLACEMENT OF PARTS
(1)
Prior to replacing a part, be sure to disconnect the AC cord and interface cable.
(a) To disconnect the AC cord, always follow the procedure described below:
1
2
3
Turn off ("O") the power switch of the printer.
Pull out the AC plug of the AC cord from the AC power outlet.
Unplug the AC cord and interface cable from the printer.
(b) To reconnect the printer, always follow the procedure described below:
1
2
3
Plug the AC cord and interface cable into the printer.
Insert the AC plug into the AC power outlet.
Turn on ("|") the power switch of the printer.
Disconnect
Connect
(2)
Do not disassemble the printer as long as it is operating normally.
(3)
Limit disassembly to a necessary minimum. Do not remove other parts than those specified
in the part replacement procedure.
(4)
Use the designated maintenance tools.
(5)
Conduct disassembly by following the specified sequential order. Failure to observe this order
could damage the parts.
(6)
Screws, collars and other small parts should be attached provisionally to their original
positions, since they are liable to be lost.
(7)
When handling a microprocessor, ROM, RAM and other ICs and circuit boards, do not wear
gloves that tend to generate static electricity.
(8)
Printed-circuit boards should not be placed directly on an equipment or floor.
4-1
CHAPTER 4
A.
REPLACEMENT OF PARTS
Maintenance tools
Tools necessary to replace printed-circuit boards and component units.
No.
Service Tools
Q' ty
1
No. 2-200 Philips
screwdriver, Magnetized
1
2
No. 3-100 screwdriver
1
3
No. 5-200 screwdriver
1
4
Digital multimeter
1
5
Pliers
1
6
Handy cleaner
1
7
LED Head cleaner
1
8
E-ring pliers
1
Place of use
Remarks
3~5 mm screws
Cleans LED head
Tools necessary for using maintenance utilities.
No.
4-2
Service Tools
Q' ty
1
Laptop computer
Must have maintenance
utilities installed
1
2
USB cable
1
Place of use
Remarks
CHAPTER 4
II.
REPLACEMENT OF PARTS
PART REPLACEMENT METHODS
This subsection explains the replacement methods for the parts and assemblies illustrated in the
disassembly system diagram below.
A.
Left side cover
(1)
Open the top cover.
(2)
Open the feeder unit.
(3)
Remove screw (silver) 1, and detach left side cover 2. (Tool No.1)
Top cover
1
Feeder unit
2
Left side cover
4-3
CHAPTER 4
B.
REPLACEMENT OF PARTS
Right side cover
(1)
Open the top cover.
(2)
Open the feeder unit.
(3)
Loosen screw 1, and detach right side cover 2. (Tool No.1)
Top cover
1 (Loosen)
2
Feeder unit
Right side cover
4-4
CHAPTER 4
C.
REPLACEMENT OF PARTS
Face-up tray
(1)
Open face-up tray 1 into the direction of the arrow, free the engagement on either side of it
while deflecting the tray, and remove the tray.
1
Face-Up Tray
4-5
CHAPTER 4
D.
REPLACEMENT OF PARTS
Rear cover
(1)
Open the face-up tray.
(2)
Remove two screws (silver) 1. (Tool No. 1)
(3)
Insert the flat-tipped screwdriver (Tool No. 3) into hole A, as illustrated in Figure (2), and
release two claws A.
(4)
Now, release two claws B, and pull the upper part of rear cover 2 in the direction of arrow
A.
(5)
Push the lower part of rear cover 2 in the direction of arrow B, as shown in Figure (3), and
detach rear cover 2 by freeing three claws C.
2
1
A
HoleA
Figure (1)
ClawB
ClawA
ClawB
1
Figure (2)
ClawA
ClawC
A
2
HoleA
B
ClawC
Figure (3)
Rear Cover
4-6
CHAPTER 4
E.
REPLACEMENT OF PARTS
LED assy/LED assy springs
(1)
Open the top cover.
(2)
After disconnecting the cable, first free hook part A by applying force in the direction of the
arrow, as illustrated in Figure (2), and then, free hook part B, to finally remove LED Assy 1.
(In this operation, two springs2will come out together with LED Assy 1.)
Hook part A
Top cover
2
Hook part A
1
Figure (2)
Hook part B
Figure (1)
LED Assy / LED Assy-Springs
4-7
CHAPTER 4
F.
REPLACEMENT OF PARTS
Control PCB
(1)
Open the top cover.
(2)
Detach the right side cover. (See Section "B. Right side cover".)
(3)
Remove eight screws (silver) 1, and detach plate shield assembly (PCL) 2 by releasing
connector claws A. (Tool No. 1)
(4)
Remove screw 3, and disconnect head cable 4. (Tool No. 1)
(5)
Remove seven screws (silver) 5, disconnect all the cables, and disassemble control PCB
6 (TBH-1 PCB). (Tool No. 1)
Top cover
C
M
Y
K
4
3
6
4
2
Claws A
1
5 ×7
Connector
1×8
Controller PCB
4-8
CHAPTER 4
G.
REPLACEMENT OF PARTS
Print engine controller PCB
(1)
Remove the plate shield Assy(PCL/GDI). (See Section "F. Control PCB" (1) through (3).)
(2)
Remove all the connectors and two screws (silver) 1, and disassemble the print engine
controller PCB 2. (Tool No. 1)
2
1
2
OPE
RFID
DCID
Print engine
controller PCB
SSNS
CUIF
PE
FSNS
HOP
HSOL
BELIDUP
POWFAN
OPTION
HVOLT
DCHEAT
RELAY
POWER
Print Engine Controller PCB
4-9
CHAPTER 4
REPLACEMENT OF PARTS
Toner sensor
Control panel
RFID
ID motor
Controller PCB
Fuser motor
PE cable
SSNS cable
Paper feed motor
Low-voltage fan
Option (DUP & 2nd)
Junction PCB
High-voltage power supply
Paper feed solenoid
Option (2ND) cable
Belt & IPUD motor
Low-voltage power cable
HSOL
DCHEAT
HOP
FSNS
PE
CUIF
SSNS
DCID
RFID
OPE
Cable route diagram of print engine controller PCB
POWFAN
BELTIDUP
HVOLT
RELAY
OPTION
POWER
Connection diagram of print engine controller PCB
4-10
CHAPTER 4
H.
REPLACEMENT OF PARTS
Top cover assembly
(1)
Detach the left side cover. (See Section "A. Left side cover".)
(2)
Detach the right side cover. (See Section "B. Right side cover".)
(3)
Detach the rear cover. (See Section "D. Rear cover".)
(4)
Remove the plate assembly shield (GDI), and then, the control PCB. (See Section "F. Control PCB".)
(5)
After unplugging the connector, disconnect hooked RFID cable 1.
(6)
Remove two E-shaped retaining rings 2 and two spring torsions 3, and detach top cover
Assy 1. (Tool No. 8)
4
3
3
2
2
1
Top Cover Assy
4-11
CHAPTER 4
I.
REPLACEMENT OF PARTS
Top cover
(1)
Detach the top cover assembly. (See Section "H. Top cover assembly".)
(2)
Remove ten screws (black) 1, and detach cable cover 2 and top cover 3. (Tool No. 1)
3
1
2
1
1
Top cover
4-12
1
CHAPTER 4
J.
REPLACEMENT OF PARTS
Controller panel assy
(1) Open the top cover.
(2)
Open the feeder unit.
(3)
Detach the right side cover. (See Section "C. Face up tray".)
(4)
Remove the plate shield assembly. [See Section "G. Print engine controller PCB" (2).]
(5)
After unplugging the connector of the control panel assembly, free the hook.
(6)
Remove four screws (silver) 1, and detach control panel Assy 2. (Tool No. 1)
Top cover
1
2
1
Feeder unit
Control Panel Assy
4-13
CHAPTER 4
K.
REPLACEMENT OF PARTS
Board PRP/Top cover handle
(1)
Detach the control panel assembly. (See Section "J. Controller panel assy".)
(2)
Release two claws A, as illustrated in Figure (2), and remove frame OP1, lever lock 2 and
spring compression 3.
(3)
Release two claws B by forcing in the flat-tipped screwdriver (Tool No. 3), and remove the
cover assembly OP4 and spring torsion 5.
(4)
Release two claws C of the cover assembly OP 4, as shown in Figure (3), and remove Board
PRP6 and cable 7.
2
Claws A
1
4
7
Claws B
3
Claws A
5
Figure (1)
6
Claws C
Figure (3)
Figure (2)
Board PRP/ Top Cover Handle
4-14
CHAPTER 4
L.
REPLACEMENT OF PARTS
Low-voltage power supply/low-voltage fan/hopping motor/fuser
motor
(1)
Remove the cassette assembly.
(2)
Disassemble the print engine controller PCB. (See Section "G. Print engine controller PCB".)
(3)
Disassemble the control PCB. (See Section "F. Control PCB".)
(4)
Disconnect all the cables from the Guide Cable PowerLow.
(5)
Unplug the fuser I/F connector from the low-voltage power supply, and remove Guide Cable
PowerLow 1 by releasing the two claws.
(6)
Remove two screws (silver) 2 and four connectors (CN1, CN2, CN3), and disassemble lowvoltage power supply 3. (Tool No. 1) At the same time, remove screw 4 to disassemble
AC inlet Assy 5.
(7)
Release claw C, and remove low-voltage fan 6.
(8)
Detach motor cover 7 by releasing two claws D and claw E.
(9)
Remove two screws (black) 8, unplug the connector, and disassemble hopping motor 9.
(Tool No. 1)
(10) Remove two screws (silver) 0, unplug the connector, and disassembleFuser Motor A. (Tool
No. 1)
(11) Remove three screws (silver) B, unplug the connector, and disassemble ID motor C. (Tool
No. 1)
Note!
• When reassembling low-voltage fan 6, confirm the direction.
• When reassembling low-voltage power supply 3, check the setting of the AC input
voltage.
120-V system: Install a short-circuit plug to connector CN6.
230-V system: Do not install a short-circuit plug to connector CN6.
• Replace low-voltage power supply 3 and AC inlet assembly 5 together in a pair.
(Parts approved in a pair under Safety Standard) (they were in a pair qualified to
applicable safety standards).
4
5
3
A
0
2
Air
1
7
2
Claws C
Claws D
6
8
B
C
9
7
Claws E
PRN PCB
POWER connector
Short-circuit plug for CN6
CN6
CN3
3
Low-voltage power supply
Fuser unit I/F connector
CN2
CN1
AC switch
Notes!
CN6: Switching connector for AC input voltage setting
Short-circuit plug to be equipped for 100-V system/Short-circuit plug
not to be equipped for 230-V system
Low-Voltage Power Supply / Low-Voltage Fan / Hopping Motor / Fuser Motor
4-15
CHAPTER 4
M.
REPLACEMENT OF PARTS
Guide eject assy/color register assy/board-PRY
(1)
Detach the left side cover, right side cover, rear cover, and top cover assembly. (See
Sections "A", "B", "D", and "H".)
(2)
Remove the print engine controller PCB, control PCB, and low-voltage power supply. (See
Sections "F", "G", and "L" (3).)
(3)
Unplug the connector of the belt thermistor, remove two spring torsions 1, and disassemble
cover driver 2 by freeing the four claws with the flat-tipped screwdriver (Tool No. 3).
(4)
Remove screws (silver) 3, and unplug the six connectors to disassemble Board-PRY4.
(Tool No. 1)
(5)
Remove two screws (silver) 5, and disassemble color register Assy 6. (Tool No. 1)
(6)
Remove three screws (silver) 7, and free cable 8 of the fuser I/F connector from the clamp.
Then, release the claw of guide cable 9 by sliding it, and remove guide eject Assy 0. (Tool
No. 1)
2
Claws
1
Claws
5
3
6
4
EXIT
7 8
4
PUIF
0
DENS
RCR
Guide Eject Assy / Color Register Assy / Board-PRY
4-16
FUSER
LCR
CHAPTER 4
REPLACEMENT OF PARTS
Heater thermistor & F cut
(Black & white)
Exit sensor
Heater AC
(Black & white)
Belt thermistor
Belt motor
Belt thermistor
Color registration sensor
Color registration sensor
Density sensor
REPLAY
Board-PRY
Belt motor
(To print engine controller PCB)
Board-PRY Cable Route Diagram
Left color registration sensor PCB
(PRC PCB)
Right color registration sensor PCB
(PRC PCB)
SNS
SNS
CN
CN
Density sensor
RCR
Fuser unit I/F connector
DENS
LCR
FUSER
EXIT
Exit sensor
Driver junction PCB
(PRY PCB)
PU I/F connector
Board-PRY Connection Diagram
4-17
CHAPTER 4
N.
REPLACEMENT OF PARTS
Fan (fuser)/belt motor/high-voltage power supply board/cover-open
switch
(1)
Detach the left side cover. (See Section "A. Left side cover".)
(2)
Remove screw (silver) 1, unplug the connector, and disassemble belt motor 2. (Tool No. 1)
(3)
Detach rear cover 3. (See Section "D. Rear cover".)
(4)
Unplug the connector, and remove Fan (Fuser) 4 by turning it clockwise.
(5)
Free the connector and two claws A, and remove cover-open switch 5.
(6)
Remove screws (silver) 6 and seven claws B, unplug the two connectors, and disassemble
high-voltage power supply 7.
3
Air
4
2
1
Claws B
Claws B
Claws A
5
7
6
7
CN2
CN3
FAN(Fuser)
CN4
High-voltage power supply
TR-C
TR-M
TR-Y
Cover-open switch
TR-K
Belt thermistor
CN1
Fan (Fuser)/ Belt Motor/high - Voltage Power Supply Board / Cover-Open Switch
4-18
CHAPTER 4
O.
REPLACEMENT OF PARTS
MPT assy
(1)
Open MPT Assy 1.
(2)
Release the two stoppers by opening the two arms of MPT Assy 1 toward the outside, pull
the assembly in the direction of the arrow to free the two fulcrums, and detach MPT Assy 1.
Stoppers (2)
1
Arms
Fulcrums (2)
MPT-Assy
4-19
CHAPTER 4
P.
REPLACEMENT OF PARTS
Feeder unit/board-RSF/MPT hopping roller/frame assy separator/
cover front
(1)
Open the top cover.
(2)
Remove the plate shield, and unplug the connector. (See Section "F".)
(3)
Free the claws of Stay L 1 and Stay R 2, and remove feeder unit 3 by sliding it to the right.
(4)
Detach the motor cover. (See Section "L" .)
(5)
Disassemble cover sensor 4 by freeing the claw.
(6)
Unplug the connector, and disassemble Board-RSF 5.
(7)
Remove MPT Assy. (See Section "O".)
(8)
Detach lever 6 by turning it until its claw is freed. (Tool No. 3)
(9)
Remove two screws (black) 7, and detach stay L 1. (Tool No. 1)
(10) Remove four screws (black) 8, free two claws B on the front side, and disassemble feed
Assy 9. (Tool No. 1)
(11) Detach two lock shafts 0 and two springs A, and disassemble guide Assy B by freeing the
four claws.
(12) Remove hopping roller shaft C.
(13) Free the two fulcrums, and remove frame assembly separator D and spring E.
3
9
0
A
8
1
4
8
Claw
5
6
C
7
A
2
0
B
7
E
D
Claws B
Feeder Unit / Board-RSF/ MPT Hopping Roller / Frame Assy Separator / Cover Front
4-20
CHAPTER 4
Q.
REPLACEMENT OF PARTS
Board-PRZ lift-up motor/solenoid/paper-end sensor
(1) Detach the left side cover, right side cover, rear cover, top cover unit, and feeder unit. (See
Sections "A", "B", "D", "H" and "P".)
(2) Disassemble the print engine controller PCB and control PCB. (See Section "F", "G"
and "L" (3).)
(3) Remove the guide cable Power Low, low-voltage power supply, and low-voltage fan. (See
Section "L".)
(4) Remove the cover driver, Board-PRY, color register Assy, and eject assembly. (See Section
"M".)
(5) Remove two screws (silver) 1 and plate driver 2. (Tool No. 1)
(6) Release the latch, and disassemble cover hopping 3 after unplugging the connector of the
2nd tray.
(7) Detach the Fan (Fuser). (See Section "O".)
(8) Remove gear 4 by releasing the two latches, and remove gear 5 by releasing the latch. Then,
remove shaft 7 by releasing the latch of gear 6.
(9) Remove two screws (silver) 8, and disassemble side plate R Assy 9. (Tool No. 1)
(10) Remove ten screws (silver) 0 and plate outer A, and detach four gears idle ID B, gear C,
three color D, gear 6, E, F, G, H, and spring I of the solenoid.
(11) Release the two latches, and remove guide Assy side R J by sliding it upward.
(12) Remove screw (silver) K, remove plate lockout ID L and four screws M, and detach plate
inner N.
(13) Remove two screws (silver) 0, unplug the connector, and disassemble lift-up motor P. (Tool
No. 1)
(14) Remove screw (silver) Q, and detach solenoid R. (Tool No. 1)
(15) Remove the screw (silver) and three screws (black) T, and detach gear Assy HPU. (Tool No.
1)
(16) Remove spring V, free the claw, and remove bush W, hopping roller shaft X and frame hopping
Y.
(17) Disassemble paper-end sensor Z and paper-end lever [.
4-21
CHAPTER 4
REPLACEMENT OF PARTS
9
View A
G
6
E
1
2
H
I
A
C
D
K
O
P
N
O
D
I
R
3
8
6
B
C
8
L
M
B
T
Q
4
U
XW
1
5
4
V
5
G
6
Z
Install 4 aligninig the two position
cut as mark figure.
Y
[
Lift-up motor
Install G aligninig the two position
cut as mark figure.
E
Align the motor and connector in position to the arrow.
View A
( I)
Lever-Solenoid
( R)
4-( B )
Fit position arrow of B (Gear-Idle-Drum Z24-102) and the
arrow of (Cover-PlateR-Assy-PX734) of each color.
Assemble U , R and Q (PSW3) to 9 ,
and check movement of Lever-Solenoid smoothly,
before assemble I .
Board-PRZ Lift-Up Motor/Solenoid/Paper-End Sensor
4-22
CHAPTER 4
R.
REPLACEMENT OF PARTS
Feed roller
(1)
Remove the cassette.
(2)
Release the latch, and remove feed roller 1.
1
Latch
Feed Roller
4-23
CHAPTER 4
S.
REPLACEMENT OF PARTS
Shaft eject assy(FU)/shaft eject assy(FD)/eject sensor
(1)
Remove the eject Assy. (See Section "M. Guide eject assy / color register assy / board-PRY")
(2)
Free the two claws, and divide the Assy between guide into lower 1 and guide eject upper 2.
(3)
Remove gear idle eject 3, and disassemble shaft Assy eject (FU) 4 and shaft Assy eject (FD) 5.
(4)
Remove lever eject sensor 6 and eject sensor 7.
3
5
4
2
Claws
1
7
6
Shaft Eject Assy(FU) / Shaft Eject Assy(FD) / Eject Sensor
4-24
CHAPTER 4
T.
REPLACEMENT OF PARTS
Fuser Unit
(1) Open the top cover.
(2) Lift up the lock levers 1 (2, blue) of the fuser unit in the direction of the arrow, and remove fuser
unit 2.
Top cover
1
(Blue)
2
Fuser Unit
4-25
CHAPTER 4
U.
REPLACEMENT OF PARTS
Belt Unit
(1) Open the top cover.
(2) Remove ID unit 1.
(3) Turn the lock levers (2, blue) of belt unit 2 in the direction of the arrow
, and hold belt unit
2 by the levers (Blue) to remove it.
1
2
Top cover
Lever (Blue)
Lock lever
(Blue)
Belt Unit
4-26
Lock lever
(Blue)
CHAPTER 4
REPLACEMENT OF PARTS
III. LUBRICATING POINTS
This subsection indicates the lubricating points of the printer. Conversely, it means that any other
parts than the specified lubricating points must not be lubricated.
There is no need to lubricate in the midst of a disassembling job. However, if lubricating oil has been
wiped off, supply the specified oil.
Lubricating work
(1) Symbols and names of oils
EM-30L: MOLYKOTE EM-30L
HP-300: MOLYKOTE HP-300
PM
: Pan Motor Oil 10W-40 or ZOA 10W-30
(2) Boundary samples of grease
Class
S
A
B
C
D
E
F
Amount of grease(cc)
0.0005
0.003
0.005
0.01
0.03
0.05
0.1
W(mm)
1.24
2.25
2.67
3.37
4.86
5.76
7.26
Sample
W
4-27
CHAPTER 4
REPLACEMENT OF PARTS
1 0ZZ43070301// Plate-Assy.-Base
Gear-Z24-50-HP
Post EM-30L Class A
EM-30L Class A
Both sides EM-30L Class A
EM-30L Class A
Gear-Planet-HP
Bearing
Cross-Section EM-30L Class C
EM-30L Class C
EM-30L Class A
Stopper-HP
Post EM-30L Class A
EM-30L Class A
Holder-Planet
Bearing
EM-30L Class A
Shaft-Hopping
Stopper-Z45-48-HP
Side faces of shaft
groove section
Gear washers
EM-30L Class C
EM-30L Class C
Tooth flanks and end faces
EM-30L Class C
Latch claws (Hatched parts) EM-30L Class C
EM-30L Class C
4-28
CHAPTER 4
REPLACEMENT OF PARTS
2 0ZZ42049701// Guide-Assy.-Cassette-L
Apply a normal amount of Molycoat(EM-30L)
to the hatched portions
Guide-Casette-L
EM-30L Class C
3 0ZZ43294901// Guide-Assy.-Cassette-R
Guide-Casette-R
Apply a normal amount of Molycoat(EM-30L)
to the hatched areas
EM-30L Class C
4-29
CHAPTER 4
REPLACEMENT OF PARTS
4 0ZZ43073201// Gear-Assy.-HP
Holder-Gear-A
Apply a normal amount of Molycoat(EM-30L)
to the hatched areas
EM-30L Class C
5-1 0ZZ43070501// Plate-Ass.-Side-R
Apply a normal amount of Molycoat(EM-30L) to the hatched areas
EM-30L Class C
Bracket-Inner(Caulking)
4-30
CHAPTER 4
REPLACEMENT OF PARTS
5-2 0ZZ43070501// Plate-Ass.-Side-R
Gear-LiftUp-Z21Z34
Apply a normal amount of Molycoat(EM-30L)
to the hatched areas
EM-30L Class C
Do not apply grease here
Gear-LiftUp-Z21Z34
Apply a normal amount
of Molycoat(EM-30L)
to the hatched areas
EM-30L Class C
Gear-Idle-Z44
Gear-Idle-DrumZ24-102
Apply MOLYKOTE (EM-30L)
in a large quantity to the gear
tooth flanks at over 120 deg.
EM-30L Class F
Enlarged view
5-3 0ZZ43070501// Plate-Ass.-Side-R
Grease prohibition to post
Gear-Idle-Exit-Z32
Grease prohibition to gear.
Gear-Idle-Heat_Z14-Z32
Gear-Planet-Assy
Apply a large around of
MOLYKOTE (EM-30L) to all gear teeth.
EM-30L Class F
Motor-DC-FC-45M
4-31
CHAPTER 4
REPLACEMENT OF PARTS
5-4 0ZZ43070501// Plate-Ass.-Side-R
Apply MOLYKOTE (EM-30L) in a small quantity to the hatched parts.
EM-30L ClassA
Apply MOLYKOTE (EM-30L) in a normal quantity
to the gear tooth tip.
EM-30L ClassC
Gear-LiftupR-Z56
Link-Liftup-R
(5)
Gear-LiftupR-Z32
Motor-Pulse-Liftup
Gear-IdleLiftup-Z28
Gear-Liftup-Z121Z32
Apply MOLYKOTE (EM-30L) in a small
quantity to the hatched parts.
EM-30L ClassA
Gear-Liftup-Z58Z25
Apply MOLYKOTE (EM-30L) in a normal quantity
to the hatched parts.
EM-30L ClassC
Apply MOLYKOTE (EM-30L) in a normal quantity
to the rotation shafts.
EM-30L ClassC
Plate-Side-R-Caulking
4-32
CHAPTER 4
REPLACEMENT OF PARTS
6 0 Z Z 4 3 0 7 4 9 0 1 / / Plate-Ass.-Side-L
Apply MOLYKOTE (EM-30L) in a normal
quantity to the gear tooth tips.
EM-30L Class C
Apply MOLYKOTE (EM-30L) in a normal
quantity to the post.
EM-30L Class C
Apply MOLYKOTE (EM-30L) in a small
quantity to the hatched part.
EM-30L Class A
Gear-Lifuup-Z56
Link-Liftup-L
(5)
Post-Gearldle-L
Gear-Lifuup-Z32
Apply MOLYKOTE (EM-30L) in a small
quantity to the hatched parts
Apply MOLYKOTE (EM-30L) in a small
quantity to the hatched part.
EM-30L Class A
EM-30L Class C
4-33
CHAPTER 4
REPLACEMENT OF PARTS
7 0ZZ42071401// Holder Assy.-Regist-L
Apply MOLYKOTE (EM-30L) in a normal
quantity to the hatched parts (parts having
the rotation shafts inserted).
Holder-Regist-L
EM-30L Class C
8 0ZZ42071901// Holder Assy.-Regist-R
Holder-Regist-R
Apply MOLYKOTE (EM-30L) in a normal
quantity to the hatched parts (parts having
the rotation shafts inserted).
EM-30L Class C
4-34
CHAPTER 4
REPLACEMENT OF PARTS
9 0ZZ43122601// Fuser-Assy
Cam-Release
Lever-Release
Plate-Side-R-Caulking(Fuser)
Class C
Apply HP-300(normal amount)
to hatched area
Gear-Fuser-(Z35)
Do not apply grease to the boss.
Gear-Idle-(Z21)
Do not apply grease to the gears.
0 0ZZ43070401// Cassette-Assy
Assemble after applying MOLYKOTE (EM-30L) to the hatched
parts in the illustration below (both right and left).
Frame-Separation-Assy
Fulcrums of rotation and side
parts Class C
Grease must not seep out to the paper paths.
4-35
CHAPTER 4
REPLACEMENT OF PARTS
A 0ZZ43301501// Guide-Assy.-Eject-L
Guide-Eject-Upper
Apply MOLYKOTE (EM-30L) in a normal quantity to the gear
tooth flanks, shaft surfaces and flanges (6 points).
Grease must not stick to the paper paths.
EM-30L Class C
Shaft-Assy.-Eject(FD)
Apply MOLYKOTE (EM-30L) in a normal
quantity to the bearings (2 points).
EM-30L Class D
Apply MOLYKOTE (EM-30L) in a normal
quantity to the shaft surfaces (6 points).
Grease must not stick to the paper paths.
Shaft-Assy.-Fject(FU)
part Y
part X
EM-30L Class A
Apply MOLYKOTE (EM-30L) in a normal
quantity to the tooth flanks of each gear (3 points).
EM-30L Class C
Apply MOLYKOTE (EM-30L) in a normal
quantity to the post surfaces
(parts having the shaft inserted).
EM-30L Class C
Grease must not stick to the hatched parts,
which compose the paper path.
Detail of part X
4-36
Detail of part Y
CHAPTER 4
REPLACEMENT OF PARTS
B 0 Z Z 4 3 0 7 0 2 0 1 / / Frame-Assy.-Base
Apply PM in a small quantity to the hatched part.
(1) Applying method: Wipe the part with a cloth slightly impregnated with PM.
(2) After applying PM, insert and pull out the cassette several times to ensure that no noise is emitted.
PM Class C
Cassette-Assy.
4-37
CHAPTER 4
REPLACEMENT OF PARTS
C-1 0ZZ43070101// Printer-Unit
Apply MOLYKOTE (EM-30L) in a normal quantity
to the tips of the terminals (4 points).
Plate-Ass.-Side-L
Applied range of grease (4 points)
EM-30L Class C
Plate-Driver-PU(Caulking)
Apply MOLYKOTE (EM-30L) in a normal quantity to the post.
EM-30L Class C
Gear-Idle-Belt
Apply MOLYKOTE (EM-30L) in a normal quantity
to the gear tooth flanks.
EM-30L Class C
Apply MOLYKOTE (EM-30L)
in a normal quantity to
the end face.
EM-30L Class C
4-38
CHAPTER 4
REPLACEMENT OF PARTS
C-2 0ZZ43070101// Printer-Unit
Apply MOLYKOTE (EM-30L) in a normal quantity to the hatched parts.
EM-30L Class C
Plate-Ass.-Side-R
Spring-Torsion-L
Apply PM to the slot parts of the solid coiling of this
torsion spring using a brush.
(2 places)(At both Sides)
Spring-Torsion-R
4-39
CHAPTER 4
REPLACEMENT OF PARTS
D 0 Z Z 4 3 0 7 9 6 0 1 P A / / Belt-Unit
Apply MOLYKOTE (EM-30L) in a small
quantity to the inside of Bearing-TR
(Belt) (4 points).
Apply MOLYKOTE (EM-30L)
in a normal quantity to the bearings
(both sides).
EM-30L Class C
EM-30L Class A
Enlarged view
Enlarged view
4-40
Apply MOLYKOTE (EM-30L)
in a small quantity to the inside of
Bearing-TR (Belt) (4 points).
EM-30L Class C
Apply MOLYKOTE (EM-30L)
in a normal quantity to the bearings
(both sides).
EM-30L Class A
Apply MOLYKOTE (EM-30L) in a normal quantity
to the sliding face (clearance) between Gear-Drive-Z36
and Gearing-GSB (both sides).
EM-30L ClassA
CHAPTER 4
REPLACEMENT OF PARTS
E 0ZZ42626501// Sensor-Assy-Color-Regist
Plate-Sensor-C.Regist
Shaft-Cover-Sensor
Apply MOLYKOTE (EM-30L) in a small quantity to the hatched parts (At both Sides)(8 points).
EM-30L Class A
MOLYKOTE must not stick to the surfaces of Cover Sensor-C. Regist.
Cover-Sensor-C.Regist
4-41
CHAPTER 4
REPLACEMENT OF PARTS
F 0ZZ43081301// Roller-Assy.-Idle(FD)
1
2
Disassembled view
Grease applying method:
Before assembling 2 to 1, apply MOLYKOTE (EM-30L) in a very small quantity (Class S)
to the sliding parts (hatched parts) between 1 and 2.
Range in which grease must not stick
4-42
CHAPTER 4
REPLACEMENT OF PARTS
G 0ZZ43301601// Roller-Assy.-BIAS(FU)C
2
3
1
Grease applying method:
Range in which grease must not stick
Before assembling 3 to 2, apply MOLYKOTE (EM-30L) in a very small quantity (Class S) to the sliding parts (hatched parts) of 2.
4-43
CHAPTER 5
MAINTENANCE MENUS
I.
SYSTEM MAINTENANCE MENU
(FOR MAINTENANCE
PERSONNEL) ................................... 5-1
II.
MAINTENANCE UTILITY .................. 5-3
III.
FUNCTIONS OF USER’S
MAINTENANCE MENU..................... 5-6
A.
Maintenance menu (For end
users) ........................................... 5-6
B.
Self-diagnostic mode.................... 5-7
IV.
SETUP AFTER REPLACEMENT
OF PARTS....................................... 5-40
A.
Precautions on the replacement
of engine control PCB ................ 5-40
B.
Setup of EEPROM after
replacement of SP1/TBH
PCB............................................ 5-42
C.
Setup of destination ................... 5-44
V.
ABOUT THE MANUAL SETUP
OF PRINT DENSITY
ADJUSTMENT ................................ 5-45
CHAPTER 5
MAINTENANCE MENUS
The adjustment of this printer can be implemented using the maintenance utility and also by key
input through the operator panel.
This printer provides maintenance menus, apart from the normal menus. Select the menu that best
suits the purpose of your intended adjustment.
I.
SYSTEM MAINTENANCE MENU (FOR MAINTENANCE
PERSONNEL)
This menu is activated when the power is turned with the MENU+ and MENU- keys held down.
The menu indications are given in English only, irrespective of the destination of the printer.
Note! Since this menu is likely to be changed depending on the destination or for other
reason, it is not disclosed to the end users.
Maintenance menu indication table (1/2)
Category
USER
MAINTENANCE
MENU
Item(1st Line)
USER
Value(2nd Line) DF
ODA
OEL
APS
JP1
JPOEM1
OEMA
OEML
*
Function
Used to set the destination.
JPOEM1: Japan OEM
OEMA: Overseas OEM for A4 default
OEML: Overseas OEM for Letter
default
When the menu is dismissed, the
printer is automatically rebooted.
Default of 734/735 is OEL.
HDD FORMAT
EXECUTE
-
Initializes the HDD.
When this item is executed, the menu
is dismissed, and initialization of the
HDD begins. [Display conditions]
* HDD mounted ("ADMIN MENU,"
"BLOCK DEV MENU" and "INITIAL
LOCK" are YES, and "ADMIN MENU,"
"FILE SYS MAINTE," and "HDD" are
"ENABLE.")
FLASH FORMAT
EXECUTE
-
Initializes the Flash ROM.
When this item is executed, the menu
is dismissed, and formatting of the
flash device mounted in the Resident
(Onboard) begins. (CAUTION! NIC
F/W will be erased. See section "D.
Actions after forced initialization of
HDD/Flash" (page 7-65).
MENU RESET
EXECUTE
-
Resets the EEPROM contents to the
factory defaults. After the settings
have been changed, the printer is
automatically rebooted.
* Certain special items are not
initialized.
5-1
CHAPTER 5
MAINTENANCE MENUS
Maintenance menu indication table (2/2)
Category
Value(2nd Line) DF
CONFIG MENU
CODESET
TYPE1
TYPE2
TEST PRINT MENU
TEST PRINT MENU
ENABLE
DISABLE
*
ENABLE
DISABLE
*
EXECUTE
-
PAGE CNT PRINT
FUSE KEEP MODE
5-2
Item(1st Line)
PAGE CNT PRINT
FUSE KEEP MODE
*J
*E
Function
Function
This menu is displayed on the printers
for all destinations.
TYPE1: Does not indicate Russian/
Greek.
TYPE2: Indicates Russian/Greek.
If TYPE2 is selected, "RUSSIAN" and
"GREEK" appear in the choices of
"USER MENU" - "SYS CONFIG
MENU" - "LANGUAGE." (Changed
values take effect after the printer is
rebooted.)
When the menu is dismissed, the
printer is automatically rebooted.
For destinations of OEL/APS/OEMA,
TYPE2 is the default value, and for the
rest of destinations, TYPE1 is the
default value.
Setting is made here to select either to
display or not to display "PRT ID CHK
PATN" and "ENG STATUS IPRINT"
under "USER MENU" - "PRINT
INFORMATION" category. If this item
is set to "DISABLE," "PRT ID CHK
PATN" and "ENG STATUS PRINT" will
not be displayed at all. When the menu
is dismissed after changing the setting,
the printer is restarted.
Setting is made here to select either to
display or not to display "USER
MENU" - "USAGE MENU" - "TOTAL
PAGE COUNT."
Pressing the ENTER key issues a
command from CU to PU, making the
printer ONLINE.
A consumable part is replaced with a
new one with the power switched on
and the operation is checked (in this
condition, the new consumable fuse is
not cut, and the operation count is not
added to the value of the old
consumable part).
Turning off the power terminates the
check mode, and the mode becomes
invalid next time the power is turned
on.
CHAPTER 5
II.
MAINTENANCE MENUS
MAINTENANCE UTILITY
The maintenance utility is used to perform the adjustments of "Maintenance Utility Adjustment
ItemsTable" below. Details of the maintenance utility are described below.
(1)
Maintenance Utility Operation Manual:
0 Z Z 4 2 6 7 8 8 0 1 F U 0 2 / / Rev5 or later (English)
Maintenance Utility Adjustment Items (1/3)
Item
Adjustment
Operation on
Section No. of the
Operator Panel
Maintenance Utility
(Section No. corresponds to
Operation
the Maintenance manual)
1 PU (PRN) Board
Replacement
Copying of the EEPROM of PU PCB.
Subsect. 2.4.1.1.1
Invalid operation
Adjustment purpose: The above data is copied Subsect. 2.4.2.1.1,
to another PU PCB in the event that the
if copying of
current PU PCB needs to be replaced due to
maintenance replacement.
corrected data of
LED head is
involved.
2 PU Serial Number
Setting
Reprogramming printer serial number
recorded on PU
Section 2.4.1.1.2.1
Invalid operation
Switching between Factory mode and
Section 2.4.1.1.2.2
Subsect. 5.3.2.10
Shipping mode.
Adjustment purpose: If the EEPROM of the
Section 2.4.1.1.6.4
Adjustment Purpose: Set for a board replaced
for maintenance when it is impossible to copy
EEPROM of the PU board (I/F error etc.)
3 Factory/Shipping
Mode
PU PCB cannot be copied (I/F error, etc.),
setting is made on a maintenance
replacement PCB. Since the maintenance
replacement PCB usually comes set to the
Factory mode, it needs to be set to the
Shipping mode by this function.
4 Replacement of
CU(SP1/TBH)
PCB
Rewrite of the EEPROM set values of the CU
Subsect. 2.4.1.1.3
Invalid operation
PCB. Adjustment purpose: The EEPROM data
is rewritten to another CU PCB in the event
that the current CU PCB needs to be replaced
due to maintenance replacement.
5-3
CHAPTER 5
MAINTENANCE MENUS
Maintenance Utility Adjustment Items (2/3)
Item
Adjustment
Operation on
Section No. of the
Operator Panel
Maintenance Utility
(Section No. corresponds to
Operation
the Maintenance manual)
5 Serial Number
information setup
Selection of the printer serial number recorded Subsect.2.4.1.1.4.3
Invalid operation
on the CU, and rewrite of the output mode and
device serial numbers.
6 Set information of
PCB items
Verification of the serial No. information and
Factory/Shipping mode.
Subsect. 2.4.1.1.7
Invalid operation
7 USB software
Update of USB software
Section 2.4.2.2.1
Invalid operation
8 NIC software
update
Update of NIC software
Section 2.4.2.2.2
Invalid operation
9 NIC Web Page
update
Update of NIC Web Page
Section 2.4.2.2.3
Invalid operation
Section 2.4.2.2.4
Invalid operation
Section 2.4.2.2.4
Invalid operation
Prohibited to use
Prohibited to use
Verification of LED head serial number
Subsect.2.4.2.2.7.3
Subsect. 5.3.2.12
Setup/verification of the printer (CU)
destination, device ID and USB ID.
Section 2.4.1.2.6
Subsect. 5.4.3
Verification of the current values of
consumable part counters.
Section 2.4.1.3.1
Subsect. 5.1
Section 2.4.1.3.2
Menu Map print
(See User's Manual.)
update
10 Mac address setup Setup of Mac address
11 Consumable part
Copying of consumable part counters
counter
maintenance
Drum counter (Y, M, C, K)
function
Belt counter
Fuser counter
Toner counter (Y, M, C, K)
Adjustment purpose: When half-used
consumable parts are diverted to another
printer, the value of each consumable part is
copied.
12 Setup of sensitivity Setup of the sensitivity correction value of
correction value of color density sensor
color density
sensor [Prohibited
to use]
16 Indication of LED
head serial
number *1
17 Setup of
destination/PnP
information
18 Indication of
consumable part
counters
19 Check of menu set Indication of the set values of each menu set
on the printer (CU) .
values
5-4
CHAPTER 5
MAINTENANCE MENUS
Maintenance Utility Adjustment Items (3/3)
Item
Adjustment
Operation on
Section No. of the
Operator Panel
Maintenance Utility
(Section No. corresponds to
Operation
the Maintenance manual)
20 Destination/PnP
data Setting
Check/setting of destination of the printer
(CU), device ID, USB ID
Section 2.4.1.2.6
18 Display of the
Consumable
Counter
Confirmation of the current value of the
Section 2.4.1.3.1
19 Check of Menu
Settings
Displaying each menu setting value specified
consumable counter
Verification of the Mac address and versions
information
Section 2.4.1.3.2
Menu Map Printing
(See User’s manual)
Section 2.4.1.3.3
Menu Map Printing
(See User’s manual)
of various F/Ws of the printer.
21 Check of mounted
CPU/memory
Section 5.1
ENG STATUS PRINT
in the printer (CU)
20 Check of printer
Section 5.5.3
Verification of the information of CPU and
memory installed on the printer (CPU).
Section 2.4.1.3.4
Menu Map Printing
(See User’s manual)
Execution of local print function and
transmission of specified files.
Section 2.4.1.4.1
Each local print
(See System
values
22 Test print
Specification.)
Adjustment purpose: Verification of individual
operation of the printer and transmission of
downloaded files.
23 Switch scan test *2
Execution of switch scan test.
Subsect. 2.4.1.5.1
Subsect. 5.3.2.3
Subsect. 2.4.1.5.2
Subsect. 5.3.2.4
Adjustment purpose: Operation check of each
sensor.
24 Motor clutch test
*2
Execution of motor clutch test.
Adjustment purpose: Operation check of each
motor, clutch, etc.
25 Color registration
test *2
Execution of color registration test.
Subsect. 2.4.1.5.3
Subsect. 5.3.2.6
26 Density correction
Execution of density correction test.
Subsect. 2.4.1.5.4
Subsect. 5.3.2.7
Setup of automatic density setting control
Prohibited to use
Prohibited to use
Subsect. 2.4.1.5.7
Subsect.5.3.2.8
Subsect. 5.3.2.9
Subsect. 2.4.1.5.8
Subsect. 5.3.2.10
Subsect. 2.4.1.5.9
Subsect. 5.3.2.11
test *2
27 Automatic density
parameters.
correction control
parameter setup *2
[Prohibited to use]
28 Counter indication
*2
Verification of the counters for consumable
parts, continuance of consumable parts and
waste toner.
29 Local parameter
30 Engine parameter
setting *2
Verification of the switching between Factory
mode and Shipping mode, and the state of
Fuse.
setup *2
Verification of the switching between Factory
mode and Shipping mode, and the state of
Fuse.
*1: With functional limitation
*2: Models without operator panel) only can be operated.
Note!
Items [Prohibited to use] must not be operated/set. There is a risk of abnormal operation
of the printer.
5-5
CHAPTER 5
MAINTENANCE MENUS
III. FUNCTIONS OF USER’S MAINTENANCE MENU
A.
Maintenance menu (For end users)
There is a maintenance menu category among the normal menu categories. (Different from the
system maintenance menus)
The items that can be set under this menu are indicated below.
Maintenance Menu
Values in shaded areas are initial settings.
Operator Panel Display
Category
Maintenance
Menu
Item (Upper Display) Value (Lower Display)
Function
MENU RESET
EXECUTE
Initializes menu settings.
SAVE MENU
EXECUTE
Stores current menu settings.
RESTORE
MENU
EXECUTE
Changes menu settings to stored ones. Displayed only
when menu settings have been stored.
POWER SAVE
ENABLE
DISABLE
Sets Power Save mode enabled/disabled. Shift time to
enable Power Save mode can be changed using
“POWER SAVE SHIFT TIME” on “SYSTEM CONFIG.
MENU”.
PAPER BLACK
SET
0
+1
Corrects print nonuniformity due to temperature variation.
With faded images, change the value.
+2
-2
With scattering or snowing images in print output of high
print density, decrement the value. With faded images in
-1
print output of high print density, increment the value.
PAPER COLOR
0
Corrects print nonuniformity due to temperature variation.
SET
+1
+2
With faded images, change the value.
With scattering or snowing images in print output of high
-2
-1
print density, decrement the value. With faded images in
print output of high print density, increment the value.
0
+1
Used to correct dispersion of printing due to temperature
difference. Change the value if a printed OHP sheet is
+2
-2
blurred.
f an output shows a scattered- or snowing-like
-1
phenomenon in a high-density print part, decrement the
value. If an output is blurred, increment the value.
0
+1
Used to correct dispersion of printing due to temperature
difference. Change the value if a printed OHP sheet is
+2
-2
blurred. If an output shows a scattered- or snowing-like
phenomenon in a high-density print part, decrement the
-1
value. If an output is blurred, increment the value.
OHP BLACK
SET
OHP COLOR
SET
5-6
CHAPTER 5
B.
MAINTENANCE MENUS
Self-diagnostic mode
Operator panel
The explanation of the operations relating to the self-diagnosis presupposes the
(1) Transition of menu items
Self-diagnostic
mode layout (Overall)
xxxxx
xxxxx
Level transition is possible only when a part is displayed.
Transition of is activated with [MENU-] or [MENU+].
POWER ON
Not pressed
Hold down [MENU+] and [MENU-], until the system
maintenance menu is displayed.
Then, select ENGINE DIAG MODE and press [ENTER].
Normal operation mode
LEVEL0-engine status indication
Engine status indication
(Heater temperature)
(Environmental temperature
& humidity indication)
Press [MENU+] and [ONLINE]
simultaneously.(3seconds)
Indication of each voltage
(TR, CH, DB, SB) during printing
Toner sensor
RFID internal noise monitoring
Error detail
Press [MENU-], [MENU+], [ENTER] and
[BACK] simultaneously.(6seconds)
LEVEL1-ENGINE DIAG MODE XX.XX
SWITCH SCAN
MOTOR & CLUTCH TEST
TEST PRINT
REG ADJUST TEST
DENS ADJ TEST
CONSUMABLE STATUS
PRINTER STATUS
FACTORY MODE SET
SENSOR SETTING
LED HEAD DATA
5-7
CHAPTER 5
MAINTENANCE MENUS
(1) Switchover of menu items
LEVEL0
The transition of
xxxxx
is activated when [BACK] or [ONLINE] is pressed and held down, or [MENU+] or [MENU-] is pressed briefly.
The transition of xxxxx is activated with [MENU+] or [MENU-].
The item selection screen is restored when [BACK] is pressed and held down.
[BACK](2seconds)
Engine status indication
Heater temperature
Environmental temperature & humidity
Setup table
Transfer voltage
Transfer-OFF voltage *Belt temperature
Side thermistor
[ONLINE](2seconds)
Error detail
Error code indication, etc.
[MENU-]
[MENU-]
Toner sensor
Indication of each voltage during printing
Transfer (TR) voltage(1)*1
Transfer (TR) voltage(2)*1
[MENU+]
Toner sensor status monitoring indication
Charge (CH) voltage
Supply (SB) voltage
Development (DB) voltage
Environmental level
*1: A color is changed pressing the [CANCEL] key while it is indicated.
5-8
RFID internal noise monitoring
[MENU+]
Noise detection count indication . Toner K error
Noise detection count indication . Toner Y error
Noise detection count indication . Toner M error
Noise detection count indication . Toner C error
A
ENGINE DIAG LEVEL1
LEVEL1
[MENU+]
B
[MENU-]
K-ID UNIT
Y-ID UNIT
M-ID UNIT
C-ID UNIT
FUSER UNIT
TR BELT UNIT
K-TONER (FULL)
Y-TONER (FULL)
M-TONER (FULL)
C-TONER (FULL)
M-WASTE TNR CNT
C-WASTE TNR CNT
K-STC MODE CNT
Y-STC MODE CNT
M-STC MODE CNT
C-STC MODE CNT
K REFILL CNT
Y REFILL CNT
M REFILL CNT
C REFILL CNT
K OVER RIDE CNT
Y OVER RIDE CNT
M OVER RIDE CNT
C OVER RIDE CNT
CONSUMABLE STATUS
F-RL SL BL DT-DC
T1 PE_PNE_CVO
T1 CASETTE SIZE
T2 PE_PNE_CVO_CA
T2 HOP_LF_FED
T2 CASETTE SIZE
DUP IN_RA_FNT
DUP SK_CVO
PAPER ROUTE : PU
TONER SENS
CVO UP_LU_FU
REG L/R_OHP_WG
HT THERMISTER
HUM_TEMP_DEN
BELT_T
ID UP/DOWN
RFID COLOR
SWITCH SCAN
[MENU+]
[MENU-]
[MENU+]
[MENU-]
K-IMPRESSIONS
Y-IMPRESSIONS
M-IMPRESSIONS
C-IMPRESSIONS
TOTAL SHEETS CNT
PRINTER STATUS
Note: The motor keeps rotating if holding
down the [ENTER] key for two
seco when determining the choice
of the motor. (The motor stops when
the [CANCEL] key is pressed.)
ID MOTOR
BELT MOTOR
FUSER MOTOR
REGIST MOTOR
T1 HOPPING MOTOR
FRONT MOTOR
REGIST SHUTTER
EXIT SOLENOID
DUPLEX MOTOR
DUPLEX CLUTCH
T2 HOPPING MOTOR
T2 FEED CLUTCH
ID UP/DOWN
LV FAN TEST
FUSER FAN TEST
DUPLEX FAN TEST
MOTOR & CLUTCH TEST
is selected with [MENU+] or [MENU-] and executed pressing [ENTER].
Transition to xxxxx
is executed with [ENTER] or [BACK].
Select an item with [MENU+] or [MENU-] following the transition.
Pressing [ENTER] executes the test, and pressing [BACK] terminates it.
Transition of xxxxx
(1) Transition of menu items
[MENU-]
[MENU+]
[MENU-]
[MENU+]
REG ADJ EXECUTE
REG ADJ RESULT *2
BLT REFLECT TEST
BLT REFLECT RSLT *3
REG ADJUST TEST
[MENU+]
[MENU-]
[MENU+]
<FUSE INTACT items> Item of *6
FUSE INTACT
BELT UNIT INTACT: Not cut yet/BLOWN:Cut already
FUSE UNIT INTACT: Not cut yet/BLOWN:Cut already
K-ID UNIT
INTACT: Not cut yet/BLOWN:Cut already
Y-ID UNIT
INTACT: Not cut yet/BLOWN:Cut already
M-ID UNIT
INTACT: Not cut yet/BLOWN:Cut already
C-ID UNIT
INTACT: Not cut yet/BLOWN:Cut already
DELTA-K 01=#***
DELTA-K 04=#***
DELTA-K 07=#***
DELTA-Y 01=#***
DELTA-Y 04=#***
DELTA-Y 07=#***
DELTA-M 01=#***
DELTA-M 04=#***
DELTA-M 07=#***
DELTA-C 01=#***
DELTA-C 04=#***
DELTA-C 07=#***
DENS-K
DENS-Y
DENS-M
DENS-C
BEFORE STD=***H
AFTER STD=***H
FINAL DENS-Y
FINAL DENS-M
FINAL DENS-C
DB DENS VALUE
LEV0 V/D OUT K
LEV0 V/D OUT RD
H_DUTY DENS-K
H_DUTY DENS-Y
H_DUTY DENS-M
H_DUTY DENS-C
L_DUTY DENS-K
L_DUTY DENS-Y
L_DUTY DENS-M
L_DUTY DENS-C
FINAL DENS-K
DENS ADJ RESULT
LEV0 V/D OUT YMC
[MENU-]
[MENU+]
Note: Press and hold down (3 sec) the [ENTER]
key to define a parameter.
TONER SENSOR
BELT UNIT CHECK
ID UNIT CHECK
UP/DOWN SENSOR
REG ADJUST ERROR
DRUM OVER LIFE
SENSOR SETTING
<Indication of LED header serial number>
n 01 23 45 6789
1234567890123
n:K,Y,M,C
K
Y
M
C
LED HEAD DATA
<Indication items of color drift correction belt reflectivity test result> Items of *3.
L-SIDE
R-SIDE
REG ADJ RSLT
SNS CARIBRAT (L)
SNS CARIBRAT (R)
D-RANGE (L) Y,M,C
D-RANGE (R) Y,M,C
CRSE ADJ Y L,R,X
CRSE ADJ M L,R,X
CRSE ADJ C L,R,X
FINE ADJ Y L,R,X
FINE ADJ M L,R,X
FINE ADJ C L,R,X
REG ADJ Y L,R,X
REG ADJ M L,R,X
REG ADJ C L,R,X
CRSE ADJ Y [Y-L]
CRSE ADJ Y [Y-R]
CRSE ADJ Y [X]
CRSE ADJ M [Y-L]
CRSE ADJ M [Y-R]
CRSE ADJ M [X]
CRSE ADJ C [Y-L]
CRSE ADJ C [Y-R]
CRSE ADJ C [X]
FINE ADJ Y [Y-L]
FINE ADJ Y [Y-L]
FINE ADJ Y [Y-R]
FINE ADJ Y [Y-R]
FINE ADJ Y [X-L]
FINE ADJ Y [X-R]
FINE ADJ M [Y-L]
FINE ADJ M [Y-L]
FINE ADJ M [Y-R]
FINE ADJ M [Y-R]
FINE ADJ M [X-L]
FINE ADJ M [X-R]
FINE ADJ C [Y-L]
FINE ADJ C [Y-L]
FINE ADJ C [Y-R]
FINE ADJ C [Y-R]
FINE ADJ C [X-L]
FINE ADJ C [X-R]
DENS ADJ EXECUTE
DENS ADJ RAR-SET
DENS ADJ RESULT *4
AUTO CALIBRATION
DENS ADJ TEST
<Indication items of density correction test result>
Items of *4.
[MENU-]
<Indication items of color drift correction test result>
Items of *2.
[MENU-]
[MENU+]
Note: Press and hold down (3 sec) the [ENTER] key to
define a parameter.
FACTORY MODE
FACTORY MODE Factory work mode
SHIPPING MODE Factory work mode
cleared
<FACTORY MODE setting items. Items of *5
FACTORY MODE *5
FUSE INTACT *6
FACTORY MODE SET
PRINT EXECUTE
TEST PATTERN
TEST CASSETTE *1
PAGE
COLOR
DUPLEX *1
MONO SPEED
COLOR SPEED
*1: TRAY2 and DUPLEX are displayed only
when these are mounted.
TEST PRINT
[MENU+]
[MENU-]
[MENU+]
[MENU-]
A
B
CHAPTER 5
MAINTENANCE MENUS
5-9
CHAPTER 5
MAINTENANCE MENUS
Normal self-diagnostic mode (Level 1)
The menus of the normal self-diagnostic mode are indicated below.
Maintenance Utility Adjustment Items
Item
Self-diagnosis Menu
Adjustment
AR-C265P
Maintenance Utility
1 Switch scan
test
SWITCH SCAN
Checking of inlet sensor and switch
Not operable
2 Motor clutch
test
MOTOR&CLTCH
TEST
Operation test of motor and clutch
Not operable
3 Execution of
test print
TEST PRINT
Print of test patterns built in PU
Not operable
4 Color drift
correction test
REG ADJUST TEST
Judgment of good/bad color drift
correction mechanism.
Not operable
5 Density
DENS ADJ TEST
Judgment of good/bad density
Not operable
correction test
6 Indication of
consumable
part counter
7 Indication of
consumable
part
correction mechanism.
CONSUMABLE
Indication of consumed state of
STATUS
consumables
PRINTER STATUS
Indication of lifetime consumed state
of consumables
FACTORY MODE
Switching between Factory mode
and Shipping mode
SET
Indication of the status of each fuse
Not operable
SENSOR SETTING
Setup of Enable/Disable of error
Not operable
Not operable
Not operable
continuance
counter
8 Factory/
Shipping mode
No.3
No.30
switching
9 Check of Fuse
status
10 Engine
parameter
setup
11 Indication of LED
head serial
number
5-10
detection by various sensors
LED HEAD DATA
Indication of the serial number of
LED head data
Not operable
CHAPTER 5
MAINTENANCE MENUS
Activation method for self-diagnostic mode (Level 1)
1.
The system maintenance menu mode is activated when the power is turned on with the MENU+
and MENU- keys held down simultaneously
2.
Press the MENU+ or MENU- key several times, until "ENGINE DIAG MODE" is displayed.
Pressing the ENTER key causes "DIAGNOSTIC MODE" to appear.
DIAGNOSTIC MODE
XX.XX.XX
FACTORY/SHIPPING
3.
XX.XX.XX of "DIAGNOSTIC MODE XX.XX.XX" which is displayed in the LCD section is the
version of the PU firmware. The set value of FACTORY WORKING MODE is indicated in the
lower line to the right. Normally, S-MODE for "SHIPPING" is displayed.
4.
Pressing the MENU+ or MENU- key takes you to each self-diagnostic step. (The menu items
rotate as the MENU+ or MENU- key is pressed.)
Deactivation of self-diagnostic mode
1. Turn the power off, and on again after ten seconds.
Switch scan test
This self-diagnosis is practiced to check the inlet sensors and switches.
1. Activate the self-diagnostic mode (Level 1), press and hold down the MENU+ or MENU- key,
until "SWITCH SCAN" appears in the upper line of the display section, and then, press the
ENTER key. (The MENU+ key increments a test item, and the MENU- key decrements a test
item.)
SWITCH SCAN
2.
Press and hold down the MENU+ or MENU- key, until the item corresponding to the unit of
table on page 5-13 now to be tested appears in the lower line of the display section.
(The MENU+ key increments a test item, and the MENU- key decrements a test item.)
3.
Pressing the ENTER key initiates the test, and the name and current status of the corresponding
unit are displayed.
Note)
Pressing and holding down (2 sec) the [ENTER] key when a motor is decided causes
the motor to keep running.
PAPER ROUTE:PU
1=H 2=L 3=H 4=L
Conduct this operation on each unit (see page 5-12). The indications are produced
in the corresponding LCD display. (The indications vary from one sensor to another. See
table on page 5-13 for details).
4.
Pressing the CANCEL key restores the status of Item 2 above.
5.
Repeat Items 2 to 4, as needed.
6.
To end the test, press the BACK key. (The status of Item 1 will be restored).
5-11
CHAPTER 5
MAINTENANCE MENUS
RFID antenna M
RFID antenna K
RFID antenna C
Toner sensor C
Toner sensor M
Toner sensor Y
Toner sensor K
RFID antenna Y
Fuser unit thermistor
Upper
Cover-open SW
Write sensor
Fuser unit thermistor
Upper, compensation
Inlet sensor 2
Exit sensor
Duplex print
inlet sensor
Inlet sensor 1
Temperature &
humidity sensor
Duplex print
cover-open sensor
Tray 1 paper-end
sensor
Tray 2 inlet
sensor
Tray 2 paper-end
sensor
Duplex print
bottom sensor
Duplex
print rear sensor
Belt thermistor
1st tray sensor
Duplex print front sensor
ID Up/Down sensor
Fuser unit thermistor
Lower
Color registration sensor L
Color registration sensor R
Density sensor
Switch Sensor Positions
5-12
Detail
Display
AD value:
***H
Upper-Center-Thermister
Hum Sns
HT THERMISTER
HUM_TEMP_DEN
BELT_T
ID UP/DOWN
RFID COLOR L*2
F-RL SL BL DT-DC*1
T1 PE_PNE_CVO
T1 CASETTE SIZE*1
T2 PE_PNE_CVO_CA 2nd-Paper-End Sns
T2 HOP_LF_FED
T2 CASETTE SIZE*1
DUP IN_RA_FNT
DUP SK_CVO
5
6
7
8
9
10
11
12
13
14
15
16
17
Dup-Stack Sns(In2)
Dup-In Sns
1st-Paper-End Sns
TAG-K present/absent
Belt-Thermister
Lower-Center-Thermister
AD value:
***H
Aligment-Left-Sns
REG L/R_OHP_WG
4
H:Paper out
L:Paper present
H:Paper out
L:Paper present
H:Paper out
L:Paper present
H:Paper out
L:Paper present
UID:
***H
AD value:
***H
Dup-Cover Open Sns
Dup-Rear Sns
TAG-Y present/absent
Temperture-Sns
Aligment-Right-Sns
AD value:
***H
Cover-Upper
CVO UP_LU_FU
3
H:Close
L:Open
Toner-K Sns
Toner-Y Sns
Entrance-FF Sns(IN2)
Detail
TONER SENS
H:Blocked
L:Reflected
PAPER ROUTE : PU Entrance Cassette Sns(IN1) H:Paper out
L:Paper present
Upper line of
display section
2
2
1
NO
1
Toner-M Sns
H:Blocked
L:Reflected
H:Close
L:Open
H:Paper out
L:Paper present
UID:
***H
AD value:
***H
AD value:
***H
Dup-Front Sns
2nd-Feed Sns
TAG-Mpresent/absent
DensityK-Sns
Entrance Belt Sns(WR)
H:Paper out
L:Paper present
AD value:
***H
Detail
3
Display
SWITCH SCAN Display Detail
Toner-C Sns
H:Blocked
L:Reflected
H:Paper out
L:Paper present
H:Paper out
L:Paper present
UID:
***H
1st-Cassette-Sns*3
TAG-C present/absent
ID UpDown Sns
DensityYMC-Sns
Ambient Temp -Thermister
(Frame Temp)
Exit Sns(OUT)
AD value:
***H
4
Detail
H:Paper out
L:Paper present
Display
H:Cassette present
L:Cassette absent
UID:
***H
H:Down
L:Up
AD value:
***H
AD value:
***H
H:Blocked
L:Reflected
H:Paper out
L:Paper present
Display
This function is effective only when a 2nd tray is installed.
*3: Status of 1st cassette is indicated.
*2: L is indicated when a cover is open.
*1: Indication only, without functionality
No functionality
CHAPTER 5
MAINTENANCE MENUS
5-13
CHAPTER 5
MAINTENANCE MENUS
Motor clutch test
This self-diagnosis is practiced to test motors and clutches.
1.
Activate the self-diagnostic mode (Level 1), press and hold down the MENU+ or MENU- key,
until "MOTOR & CLUTCH TEST" appears in the upper line of the display section, and then,
press the ENTER key. (The MENU+ key increments a test item, and the MENU- key decrements
a test item.)
2.
Press and hold down the MENU+ or MENU- key, until the item corresponding to the unit of
Table on page 5-15 now to be tested appears in the lower line of the display section. (The
MENU+ key increments a test item, and the MENU- key decrements a test item.)
MOTOR & CLUTCH TEST
ID MOTOR
3.
Pressing the ENTER key initiates the test, causing the unit name to start blinking, and the
corresponding unit is driven for ten seconds (See Figure on page 5-15).
Note! After the unit has been driven for ten seconds, the status of Item 2. above is restored.
The unit is driven again when the corresponding switch is pressed again.
The clutch solenoid repeats ON/OFF operations in a normal printing drive. (Clutches
that cannot be driven individually due to their structural reason are driven along with
their motors.) * "ID UP/DOWN" continues being driven, until the "CANCEL" key is
depressed.
The motor keeps rotating if holding down the [ENTER] key for two seconds when
determining the choice of the motor. (The motor stops when the [CANCEL] key is
pressed.)
5-14
4.
Pressing the CANCEL key stops the drive of the corresponding unit. (The indication of the
corresponding unit will be maintained.)
5.
Repeat Items 2 to 4, as needed.
6.
To end the test, press the BACK key. (The status of Item 1 will be restored).
CHAPTER 5
MAINTENANCE MENUS
Fuser motor (Registration shutter)
ID motor
Duplex
print solenoid
ID Up/Down motor
Duplex
print clutch
Tray 1
Hopping motor
(Registration motor,
front motor)
Duplex
print motor
Hopping
solenoid
Tray 2 clutch
Belt motor
Tray 2 motor
Description of Control for Unit Driving
Unit Name
ID motor
To be driven with all the IDs (Black/yellow/magenta/cyan) removed.
Belt motor
To be driven with all the IDs (Black/yellow/magenta/cyan) removed.
Fuser motor
-
Registration motor
(Tray 1 hopping motor only is driven.)
Tray 1 hopping motor
To be driven with Cassette 1 removed.
(Hopping solenoid driven simultaneously)
Front motor
(Tray 1 hopping motor rotates in reverse.)
Color registration
(Fuser unit motor rotates in reverse.)
(Registration) shutter
Duplex print solenoid
-
(EXIT)
Duplex print motor
-
Duplex print clutch
-
Tray 2 motor
To be driven with Cassette 2 removed.
Tray 2 clutch
-
ID UP/DOWN
In closed state of TOP/FRONT cover
LV FAN TEST
-
FUSER FAN TEST
-
5-15
CHAPTER 5
MAINTENANCE MENUS
Test print
This self-diagnosis is practiced to print test patterns built in PU. Other test patterns are stored in
the controller.
This print cannot be used to check the print quality.
To diagnose abnormal images, follow Chapter 7 "Troubleshoot Procedures".
1.
Activate the self-diagnostic mode (Level 1), press and hold down the MENU+ or MENU- key,
until "TEST PRINT" appears in the upper line of the display section, and then, press the ENTER
key. (The MENU+ key increments a test item, and the MENU- key decrements a test item.)
2.
The lower line of the display section shows the set items that are applicable to the test print
only. Press and hold down the MENU+ or MENU- key, until the corresponding item appears,
and press the ENTER key. (The MENU+ key increments a test item, while the MENU- key
decrements a test item.)(If the set values of the items are not necessary (Default settings), go
on to Item 5.)
3.
When the ENTER key is depressed after holding down the MENU+ or MENU- key in Item 2
above, a set item is displayed in the upper line of the display section, and a set value, in the
lower line. Pressing the MENU+ key increments the set value, and pressing the MENU- key
decrements it (the set value finally displayed will be applied). Pressing the BACK key defines
the value and restores Item 2. Repeat Item 3, as needed.
TEST PATTERN
1
Indication
PRINT EXECUTE
Set value
—
Function
Pressing the ENTER key initiates print and pressing the CANCEL
key ends the print (Page by page).
TEST PATTERN
CASSETTE
PAGE
COLOR
DUPLEX
(Indicated only when
Duplex is mounted)
MONO SPEED
COLOR SPEED
0
TRAY1
TRAY2
FF
0000
ON
OFF
2 PAGES STACK
OFF
1PAGES STACK
DEFAULT
LOW
HIGH
DEFAULT
LOW
HIGH
0: Blank sheet print
1 - 7: See the following page (Pattern print).
8 - 15: Blank sheet print
Select the paper feed source.
If TRAY 2 is not mounted, indication of TRAY2 will not be
produced.
Setup of the number of test-print pages
Select between Color print or Monochrome print.
* If ON is specified, ON/OFF needs to be specified for each color.
Two-sided print is conducted with two-page stack.
OFF is selected for two-sided print.
Two-sided print is conducted with one-page stack.
The monochrome print speed is set.
LOW:28ppm
HIGH:32ppm
DEFAULT:24ppm
The color print speed is set.
LOW:24ppm
HIGH:26ppm
DEFAULT: 20ppm
* --- denotes a default value. Items set here are valid only in this test mode
(Not written to the EEPROM).
5-16
CHAPTER 5
MAINTENANCE MENUS
Notes!
PAGE setup ----------------- After shifting the digit of the set value with the MENU+ key or MENUkey, press the ONLINE key. The set value will be incremented. Pressing
the CANCEL key decrements it.
COLOR setup --------------- Pressing the ENTER key after selecting ON causes the data indicated
below to appear on the panel.
Print setup for each color --- Pressing the MENU+ key or MENU- key activates shifting. Pressing
the ONLINE key or CANCEL key switches between ON and OFF.
Pressing the BACK key restores the original panel indications.
COLOR
Y:ON M:ON
→
ON
4.
C:ON K:ON
When the ENTER key is depressed while "PRINT EXECUTE" remains displayed in the lower
line of the display section in the operation of Item 2., the test print takes place with the set
values specified in Items 2 and 3.
Pressing the CANCEL key stops the test print.
If any of the alarms indicated in the Detail column of the table below is detected when test print
is started or during execution, it will be indicated on the panel, and the test print will be interrupted.
(For details on the errors, see page 5-28 "Details of panel indications". In the case of
a PU test print, the comments displayed will be different.)
Panel Display
PAPER END
SELECTED TRAY
DUPLEX UNIT IS
NOT INSTALLED
SELECTED TRAY IS
NOT INSTALLED
REMOVE PAPER
OUT OF DUPLEX
Detail
The tray is out of paper.
A duplex unit is not
installed.
The selected tray is not
installed.
An internal error of the
duplex unit occurred.
Print Patterns (Cannot be used for checking print quality.)
Patterns 0 and 8 to 15 ... Blank sheet print
Pattern 1
Pattern 2
5-17
CHAPTER 5
MAINTENANCE MENUS
Pattern 3
Pattern 4
Pattern 5
Pattern 6
Note! If the solid print (Pattern 7)
available among the local print
functions is conducted with 100%
of each color, offset will take place.
To prevent this offset, it will be
necessary to make the print setup
of each color as specified in step
3 on previous page and to limit the
colors to be printed simultaneously
to two or less when conducting the
solid print No. 7.
Pattern 7
5-18
CHAPTER 5
MAINTENANCE MENUS
• When print is executed, the following message is displayed:
P=***
W=***
P: Number of test-print pages (Unit: sheets)
W: Print wait time (Unit: seconds)
• Pressing the MENU+ key switches over the indication.
T=***
U=***[###]
H=*** %L=***[###]
U: *** = Measured value of upper heater temperature [Unit: ˚C]
[###] = Target temperature for print execution [Unit: ˚C]
L : *** = Measured value of lower thermistor [Unit: ˚C]
[###] = AD value of lower thermistor reading [Unit: HEX]
T: Measured value of environmental temperature [Unit: ˚C]
H: Measured value of environmental humidity [Unit: %]
• Pressing the MENU+ key switches over the indication.
KTR=*.** YTR=*.**
MTR=*.** CTR=*.**
YTR, MTR, CTR and KTR denote the transfer voltage set values of the respective colors (Unit: KV).
• Pressing the MENU+ key switches over the indication.
KR=*.** YR=*.**
MR=*.** CR=*.**
KR: BLACK transfer roller resistance value [Unit: uA]
YR: YELLOW transfer roller resistance value [Unit: uA]
MR: MAGENTA transfer roller resistance value [Unit: uA]
CR: CYAN transfer roller resistance value [Unit: uA]
• Pressing the MENU+ key switches over the indication.
ETMP=*** UTMP=***
REG=**** EXT=***
ETMP: Hopping motor constant-speed correction parameter (Environmental temperature)[Unit: DEC]
UTMP: Fuser motor constant-speed correction parameter (Target fuser temperature)[Unit: DEC]
REG: Hopping motor constant-speed timer value (I/O set value)[Unit: HEX]
EXT: Fuser motor constant-speed timer value (I/O set value)[Unit: HEX]
5-19
CHAPTER 5
•
MAINTENANCE MENUS
Pressing the MENU+ key switches over the indication.
KID=**** YID=****
MID=**** CID=****
KID, YID, MID and CID denote the constant-speed timer values of the respective ID motors
(I/O set values) [Unit: HEX].
• Pressing the MENU+ key switches over the indication.
BELT=****
FRM[***](xxx)
BELT: Constant speed timer value of belt motor (I/O set value) [Unit: HEX]
FRM : [***] = AD value of frame thermistor reading [Unit: HEX]
(xxx) = Frame temperature [Unit: ˚C]
• Pressing the MENU+ key switches over the indication.
HT:k**y**m**c**
DB:k**y**m**c**
HT: Fuser temperature setup table ID No. [Unit: HEX]
DB: Development voltage setup table ID No. [Unit: HEX]
• Pressing the MENU+ key switches over the indication.
TR1:k**y**m**c**
TR2:k**y**m**c**
TR1: Transfer voltage parameter VTR1 table ID No. [Unit: HEX]
TR2: Transfer voltage parameter VTR2 table ID No. [Unit: HEX]
• Pressing the MENU+ key switches over the indication.
TROFF:**
BELT xxx(***)
TROFF: Transfer OFF voltage setup table ID No. [Unit: HEX]
BELT: *** = Belt temperature [Unit: ˚C]
xxx = AD value of belt thermistor reading [Unit: HEX]
5. Repeat Items 2 to 4, as needed.
6. Press the CANCEL key to terminate the test. (Status of Item 1 restored)
5-20
CHAPTER 5
MAINTENANCE MENUS
Color registration adjustment test
This self-diagnosis is practiced to conduct testing on the color registration function of the printer
and to locate the cause of color drift.
Restore the normal operation of the printer by following the troubleshooting procedure if any error
is issued during the color registration test.
1. Activate the self-diagnostic (Level 1) mode, and press and hold down the [MENU+] key or
[MENU-] key, until the following message appears:
REG ADJUST TEST
2. Pressing the [ENTER] key causes the following message to appear. Press and hold down the
[MENU+] key or [MENU-] key, until the intended item is displayed.
REG ADJUST TEST
REG ADJ EXECUTE
3. Pressing the [ENTER] key executes the test of the item currently displayed on the panel.
<<REG ADJ RESULT is executed>>
1 Color registration adjustment test is conducted. ([READY] light blinking)
2 When the test ends, the test result (OK or error name) appears in the upper line of the
display section, and **** RESULT, in the lower line.
OK
REG ADJ RESULT
Pressing the [MENU+] key increments the test result sequentially in the display.
Pressing the [MENU-] key decrements the test result sequentially in the display.
Pressing the [BACK] key restores the status of Item 2.
3 Pressing the [CANCEL] key while the test is under way aborts the test ([READY] light comes
on) and restores the status of Item 2.
<<REG ADJ RESULT is executed>>
The same as the key operation in the execution of REG ADJ EXECUTE2.
<< BLT REFLECT TESTis executed>>
1 A color drift belt reflection test is conducted. ([READY] light blinking)
2 When the test ends, the test result (OK or error name) appears in the upper line of the
display section, and **** RESULT, in the lower line.
OK
BLT REFLECT RSLT
Pressing the [MENU+] key increments the test result sequentially in the display.
Pressing the [MENU-] key decrements the test result sequentially in the display.
Pressing the [BACK] key restores the status of Item 3.
3 Pressing the [CANCEL] key while the test is under way aborts the test ([READY] light comes
on) and restores the status of Item 3.
5-21
CHAPTER 5
MAINTENANCE MENUS
<<BLT REFLECT RSLT is executed>>
The same as the key operation of Item2. in the execution of BLT REFLECT TEST.
4. Repeat Items 2 and 3, as needed.
5. Press the [BACK] key to terminate the test. (Status of Item 1 restored)
Color registration adjustment test items
Display
Function
REG ADJ EXECUTE
Execution of Color registration adjustment
REG ADJ RESULT
Viewing of the Color registration adjustment result
BLT REFLECT TEST
Execution of the judgment of good or bad Color registration
adjustment belt reflectivity
BLT REFLECT RSLT
Viewing of the result of judgment of good or bad Color registration
adjustmentbelt reflectivity
Print density adjustment test
This self-diagnosis is practiced to conduct testing on the Print density adjustment function of the
printer and to view the execution result. This test is executed also to judge whether the Print density
adjustment mechanism is normal or abnormal.
1. Activate the self-diagnostic (Level 1) mode, and press and hold down the [MENU+] key or
[MENU-] key, until the following message appears:
DENS ADJ TEST
2. Pressing the [ENTER] key causes the following message to appear. Press and hold down the
[MENU+] key or [MENU-] key, until the intended item is displayed.
DENS ADJ TEST
DENS ADJ EXECUTE
3. Pressing the [ENTER] key executes the test of the item currently displayed on the panel.
<< DENS ADJ EXECUTE is executed>>
1 A density correction test is conducted. ([READY] light blinking)
2 When the test ends, the test result (OK or error name) appears in the upper line of the
display section, and **** RESULT, in the lower line.
OK
DENS ADJ RESULT
Pressing the [MENU+] key increments the test result sequentially in the display.
Pressing the [MENU-] key decrements the test result sequentially in the display.
Pressing the [BACK] key restores the status of Item 2.
3 Pressing the [CANCEL] key while the test is under way aborts the test ([READY] light comes
on) and restores the status of Item 2.
5-22
CHAPTER 5
MAINTENANCE MENUS
<<DENS ADJ RESULT is executed>>
The same as the key operation of Item 2 in the execution of DENS ADJ EXECUTE.
<<DENS ADJ PAR-SET is executed>>
Indication only, without functionality.
<<AUTO CALIBRATION is executed>>
1 Automatic setting of a density sensor sensitivity correction value is made. ([READY] light
blinking)
2 When the test ends, the test result (OK or error name) appears in the upper line of the
display section, and **** RESULT, in the lower line.
OK
DENS ADJ RESULT
Pressing the [MENU+] key increments the test result sequentially in the display.
Pressing the [MENU-] key decrements the test result sequentially in the display.
Pressing the [BACK] key restores the status of Item 2.
3 Pressing the [CANCEL] key while the test is under way aborts the test ([READY] light comes
on) and restores the status of Item 2.
4. Repeat Item 3, as needed.
5. Press the [BACK] key to terminate the test. (Status of Item 1 restored)
Density correction test items
Display
Function
DENS ADJ EXECUTE
Execution of Print density adjustment
DENS ADJ PAR-SET
Indication is given, without functionality.
DENS ADJ RESULT
Viewing of Print density adjustment result
AUTO CALIBRATION
Automatic setting of Print density adjustment value
5-23
CHAPTER 5
MAINTENANCE MENUS
Indication of consumable part counters
This self-diagnosis is practiced to indicate the consumed states of consumable parts.
1.
Activate the normal self-diagnostic mode, and press and hold down the [MENU+] key or [MENU] key, until "CONSUMABLE STATUS" appears in the display section, and then, press the ENTER
key. (The MENU+ key increments a test item, and the MENU- key decrements a test item.)
2.
Pressing the [MENU+] key or [MENU-] key causes the consumed states of consumable parts
to be displayed sequentially. (ONLINE and CANCEL keys inactive to pressing)
3.
Press the [BACK] key to terminate the test. (Status of Item 1 restored)
Display Upper
Display Lower
Format
Unit
Function
K-ID UNIT
********IMAGES
DEC
Images The number of rotation after a new TONER
Y-ID UNIT
********IMAGES
DEC
Images ID of each color was attached.
M-ID UNIT
********IMAGES
DEC
Images The number is converted into A4
C-ID UNIT
********IMAGES
DEC
Images 3Page/Job.
FUSER UNIT
********PRINTS
DEC
Prints
The number of sheets after a new FUSER
unit was attached.
TR BELT UNIT
********IMAGES
DEC
Images The number of sheets after a new BELT
unit was attached.
5-24
K-TONER (FULL)
********%
DEC
%
Y-TONER (FULL)
********%
DEC
%
M-TONER (FULL)
********%
DEC
%
C-TONER (FULL)
********%
DEC
%
M-WASTE TNR CNT
********TIMES
DEC
Times
The number of disposal TONER count.
C-WASTE TNR CNT
********TIMES
DEC
Times
*Disposal TONER becomes full in more than 32times.
K-STC MODE CNT
********TIMES
DEC
Times
The printing dot counts of each color
Y-STC MODE CNT
********TIMES
DEC
Times
TONER cartridge.
M-STC MODE CNT
********TIMES
DEC
Times
(The count is NOT reset by replacing
C-STC MODE CNT
********TIMES
DEC
Times
cartridge.)
K REFILL CNT
********TIMES
DEC
Times
The printing dot counts of each color
Y REFILL CNT
********TIMES
DEC
Times
TONER cartridge.
M REFILL CNT
********TIMES
DEC
Times
(The count is reset by replacing cartridge.)
C REFILL CNT
********TIMES
DEC
Times
K OVER RIDE CNT
********TIMES
DEC
Times
The number of times that each color
Y OVER RIDE CNT
********TIMES
DEC
Times
TONER cartridge life was extended.
M OVER RIDE CNT
********TIMES
DEC
Times
C OVER RIDE CNT
********TIMES
DEC
Times
The number of use of each color TONER.
CHAPTER 5
MAINTENANCE MENUS
Indication of printed page counters
This self-diagnosis is practiced to indicate the current number of printed pages of the printer.
1.
Activate the normal self-diagnostic mode, and press and hold down the [MENU+] key or [MENU] key, until "PRINTER STATUS" appears in the display section, and then, press the ENTER
key. (The MENU+ key increments a test item, and the MENU- key decrements a test item.)
2.
Pressing the [MENU+] key or [MENU-] key causes the current number of printed pages to be
displayed sequentially. (ONLINE and CANCEL keys inactive to pressing)
3.
Press the [BACK] key to terminate the test. (Status of Item 1 restored)
Display Upper
Display Lower
Format
Unit
Function
K-IMPRESSIONS
********IMAGES
DEC
Images
The printing number of sheets of each
Y-IMPRESSIONS
********IMAGES
DEC
Images
color.
M-IMPRESSIONS
********IMAGES
DEC
Images
C-IMPRESSIONS
********IMAGES
DEC
Images
TOTAL SHEET CNT
********COUNTS
DEC
Prints
The indication of the total printing
number of sheets
Factory/Shipping switching
This self-diagnosis is practiced to switch the PU(PRN) PCB between the Factory mode and the
Shipping mode.
1. Activate the self-diagnostic (Level 1) mode, and press and hold down the [MENU+] key or
[MENU-] key, until the following message appears.
FACTORY MODE SET
2. Pressing the [ENTER] key causes the following message to appear. Press and hold down the
[MENU+] key or [MENU-], until the intended item (See the table below) is displayed.
FACTORY MODE
SHIPPING MODE
*
3. Pressing the [ENTER] key while the desired set item remains displayed selects the set value.
4. Pressing and holding down (3 sec) the [ENTER] key while the value you want to set remains
displayed registers the currently displayed value on the EEPROM. Then, the status of Item 2
will be restored.
5. Repeat Items 2 to 4, as needed.
5-25
CHAPTER 5
MAINTENANCE MENUS
6. Press the [BACK] key to terminate the test. (The status of Item 1 is restored.)
Indication
FACTORY MODE
Set value
Function
FACTORY MODE
For setting the Factory Work mode (Fuse-cut disabled mode).
SHIPPING MODE
For canceling the Factory Work mode and enabling the fuse-cut function.
FUSE INTACT
BELT UNIT ******
For checking the FUSE status of the transfer belt unit.
Note: ****** is
FUSE UNIT ******
For checking the FUSE status of the fuser unit.
either INTACT or
K-ID UNIT ******
For checking the FUSE status of the K-ID unit.
BLOWN.
Y-ID UNIT ******
For checking the FUSE status of the Y-ID unit.
M-ID UNIT ******
For checking the FUSE status of the M-ID unit.
C-ID UNIT ******
For checking the FUSE status of the C-ID unit.
Setup of self-diagnostic function
This self-diagnosis is practiced to Enable/Disable the error detections of the different types of
sensors.
The error detections can be disabled or enabled temporarily for troubleshooting purposes.
However, this function should be exercised with utmost care, since it is able to set some items that
require specialized knowledge in the field of operation of the engine.
After the function has been used, the set values must always be reset to the defaults.
1. Activate the self-diagnostic (Level 1) mode, and press and hold down the [MENU+] key or
[MENU-] key, until the following message appears.
SENSOR SETTING
2. Pressing the [ENTER] key causes the following message to appear. Press and hold down the
[MENU+] key or [MENU-], until the intended item (See the table below) is displayed.
TONER SENSOR
ENABLE
*
3. Pressing the [ENTER] key allows to select the set value in the lower line of the display section.
Pressing the [MENU+] key increments the set value.
Pressing the [MENU-] key decrements the set value.
4. Pressing and holding down (3 sec) the [ENTER] key while the value you want to set remains
displayed registers that value on the EEPROM. Then, the status of Item 2 will be restored.
5. Repeat Items 2 to 4, as needed.
5-26
CHAPTER 5
MAINTENANCE MENUS
6. Press the [BACK] key (except for the status of Item 4.) to terminate the setup. (Status of Item 1
restored)
Indication
TONER SENSOR
BELT UNIT CHECK
ID UNIT CHECK
UP/DOWN SENSOR
REG ADJUST ERROR
DRUM OVER LIFE
Set value
ENABLE
DISABLE
ENABLE
DISABLE
ENABLE
DISABLE
ENABLE
DISABLE
ENABLE
DISABLE
STOP
CONTINUANCE
Function
Operation of set value
Detects.
For enabling/disabling toner sensor operation.
Does not detect.
Checks
For enabling/disabling checking operation for
Does not check.
mounted belt unit.
Checks
For enabling/disabling checking operation for
Does not check.
mounted ID unit.
Detects.
For enabling/disabling ID UP/DOWN sensor
Does not
operation.
Detect.Stops.
For enabling/disabling the stop of error issuance,
Does not stop.
based on color drift detection value.
Does not extend life.
For enabling/disabling extending the drum life.
Extends life.
Hatched part: Denotes the default.
Indication of LED head serial number
This self-diagnosis is practiced to check whether a downloaded LED head data matches the serial
number of the actual LED head.
1. Activate the self-diagnostic mode, and press and hold down the [MENU+] key or [MENU-] key,
until "LED HEAD DATA" appears in the upper line of the display section, and then, press the
ENTER key. (The MENU+ key increments a test item, and the MENU- key decrements a test
item.)
2. Pressing the [MENU+] key or [MENU-] key causes the serial numbers of the K/Y/M/C LED
head data to be displayed sequentially.
3. Press the [BACK] key to terminate the test. (Status of Item 1 restored)
K ** ** ** ****
xxxxxxxxxxxxx
** ** ** ****
: Rev No.
xxxxxxxxxxxxx : Serial No.
5-27
CHAPTER 5
MAINTENANCE MENUS
Details of panel indications
Display
LCD (English)
(■
■ means no display in upper line)
5-28
Ready Attention
LED
LED
Description
Level
INITIALIZING
Off
Off
It displays, while not having determined the system
display language immediately after turning on a power
supply.
If a display language is determined, it will change to the
display of Priority 2.
Initializing
INITIALIZING
Off
Off
The controller side is initializing.
Initializing
MENU RESETTING
Off
Off
Indicates that EEPROM of the controller side is being
reset.
The condition that EEPROM is reset includes the
followings.
•Changes of CU ROM (when disagreement of CU F/W
version is detected)
•Changes of destination channel
•Compulsive initialization of EEPROM (System
maintenance menu)
•OEM set of PJL command
Initializing
RAM CHECK
****************
Off
Off
RAM checking. The rate of checked capacity to the total
capacity is displayed on the 2nd line.
Initializing
WAIT A MOMENT
NETWORK INITIAL
Off
Off
The network is in initializing.
Initializing
FLASH ERASE
Off
Off
Displays that the content of Flash memory is being
Initializing
deleted.
Deletion is not conducted unless an explicit specification
is implemented in PJL command.
The PJL command which eliminates a flash memory is
secret to users. Therefore, this status does not occur in
a user environment.
FLASH CHECK
Off
Off
Displays that the content of Flash memory is being
checked.
It is displayed it when Resident/Option Flash memory
not fomented are detected, or "Format Flash ROM" of a
system maintenance menu is performed.
The function mentioned above is secret to users.
Therefore, this status does not occur in a user
environment.
Initializing
FLASH FORMAT
Off
Off
Displays that Flash memory is being formatted.
It is displayed it when Resident/Option Flash memory
not fomented are detected, or "Format Flash ROM" of a
system maintenance menu is performed.
The function mentioned above is secret to users.
Therefore, this status does not occur in a user
environment.
Initializing
CHAPTER 5
LCD (English)
■ means no display in upper line)
(■
Ready Attention
LED
LED
MAINTENANCE MENUS
Description
Level
Initializing
CHECKING FILE SYSTEM
Off
Off
Displays that HDD file system is being checked.
Process Check of File System is valid to start from
"FILE SYS MAINTE2"-"CHECK FILE SYS" of Admin
Menu.
ERASING DISK
nnn%
Off
Off
Initializing
Indicates that the hard disk is being erased.
Erase process of the hard disk is valid to start from
"FILE SYS MAINTE2"-"HDD ERASE" of ADMIN MENU.
nnn
Percentage of erased capacity
CHECKING SECTORS
nnn%
Off
Off
Displays that a sector of HDD is being checked.
Check process of the sector is valid to start from "FILE
SYS MAINTE2"-"CHK ALL SECTORS" of Admin Menu.
nnn
Percentage of checked capacity
Initializing
PROGRAM UPDATE MODE
Off
Off
Displays that a printer is a special mode to conduct the
update of the program (Controller firmware)
This mode starts by turning on power with pressing
Online switch.
Initializing
WAIT A MOMENT
DATA RECEIVE
Off
Blink
Displays that a program data to update is being
received.
Initializing
WAIT A MOMENT
DATA RECEIVED OK
Off
Off
Displays that a program data to update has been
received.
Initializing
CHECK DATA
REC DATA ERROR <%DLCODE%>
Off
On
Displays that an error takes place while a program data
to update is being received.
%DLCODE%
1:Size Error
2:Check SUM Error
3:Printer Model No. Error
4:Module I/F Version Error
5:FAT Version Error
Initializing
WAIT A MOMENT
DATA WRITING
Off
Blink
Displays that a program data to update is being written.
Initializing
POWER OFF/ON
DATA WRITTEN OK
Off
Off
Displays that a program data to update has been
written.
Initializing
CHECK DATA
DATA WRITE ERROR <%DLCODE%>
Off
On
Displays that an error takes place while a program data
to update is being written.
%DLCODE%
1:Memory alloc Error
2:Download File Error
3:Device Free space acquirement Error
4:Device Free area Shortage Error
5:File Write Error
6:CU-F/W Mismatch Error
Initializing
5-29
CHAPTER 5
MAINTENANCE MENUS
LCD (English)
(■
■ means no display in upper line)
5-30
Ready Attention
Description
Level
LED
LED
PU FLASH ERROR
Off
Off
It is shown that PU firmware has booted in Loader mode. Initializing
It displays, when PU firmware returns "00.00.00" as a
response of Leisus command"VERSIONR 01 H"
(version of PU firmware main part program) which CU
firmware transmits at the time of initialization.
If initialization is completed, it will change to the status of
Priority 251.
This status may occur also in a user environment. When
it occurs, the maintenance by a maintenance member is
required (equivalent to S/C).
COMMUNICATION ERROR
Off
Off
Initializing
Displays that communication to PU firmware failed.
This status may occur also in a user environment. When
it occurs, the maintenance by a maintenance member is
required (equivalent to S/C).
STATUS MODE
Off
Off
Displays that normal Online mode starts.
Data (Job) from an external portion is processed even
though an error takes place after Online (ready) state
once this mode starts.
Displays Error or Warning on a panel.
If a power supply is turned on pressing a
<Enter>+<Back>+<Down> switch, it will enter into this
mode.
This function is secret to users. Therefore, this status
does not occur in a user environment.
ONLINE
On
Off
Shows on-line status.
Normal
OFFLINE
Off
Off
Shows off-line status.
* Ready LED in off-line is always assumed to be Off.
Normal
FILE ACCESSING
Varies Varies The status showing FILE SYSTEM (HDD/FLASH) is
being accessed.
Normal
DATA ARRIVE
Varies Varies Data receiving, process not started yet.
Displayed mainly during PJL process without text print
data or during job spooling.
Normal
PROCESSING
Blink Varies Data receiving or output processing
Normal
DATA
Varies Varies Un-printed data remains in Buffer. Waiting for data to
follow.
Normal
PRINTING
Varies Varies A printer is printing.
Normal
PRINT DEMO PAGE
Varies Varies Printing Demo Pages
Normal
PRINT FONT
Varies Varies Printing Font Lists
Normal
PRINT MENU MAP
Varies Varies Printing Menu Maps
Normal
PRINT FILE LIST
Varies Varies Printing File Lists
Normal
PRINT ERROR LOG
Varies Varies Printing Error Logs
Normal
Initializing
CHAPTER 5
LCD (English)
■ means no display in upper line)
(■
Ready Attention
LED
LED
MAINTENANCE MENUS
Description
Level
PRINT NETWORK CONFIG
Varies Varies It is shown that a network setup is printing.
If "Print Summary", "Print Information" of each slot are
chosen by menu "Print Information"-"Network", printing
of a network setup will be started.
Normal
■
COLLATE COPY iii/jjj
Varies Varies Collate printing. iii: The number of copy in printing. jjj: the
total number of printing. When the total number of
printing is 1, it is a normal printing display.
In status of Priority=121 ~ 125, Display Priority is 39.
Normal
■
COPY kkk/lll
Varies Varies Copy printing. kkk: The number of pages in printing. lll:
The total number of printing. When the number of copy
is 1, it is a normal printing display.
In status of Priority=121 ~ 125, Display Priority is 39.
Normal
VERIFYING JOB
Blink Varies Indicates that the integrity of print data for encrypted
authentication is being verified (for corruption and
tampering).
Normal
CANCELING JOB
Blink Varies Indicates that job cancellation has been instructed and
data is being ignored until the job completion.
Normal
CANCELING JOB
(JAM)
Blink Varies Indicates if JAM occurs when Jam Recover is OFF, that
job cancellation has been instructed and data is being
ignored until the job completion.
Normal
CANCELING JOB
(USER DENIED)
Blink Varies Indicates a job being cancelled due to no print permit.
(Related to JobAccount)
1. A job received from a user who is denied printing.
2. A color job received from a user who is denied color
printing.
Normal
CANCELING JOB
(BUFFER FULL)
Blink Varies Indicates that a job is being cancelled because the
printer area where the logs are stored has been used up
and also "Cancel job" is specified as an operation at the
time of Log Full. (Related to JobAccount)
Normal
■
ADJUSTING TEMP
Varies Varies Warming up.
In this case, Leisus I/F : STSENG bit #0 should be '0'.
Normal
■
OPTIMIZING TEMP
Varies Varies Indicates that printing has been suspended for a while
due to high temperature of the drum, or the printer is in a
wait state to cope with heat at the time of switching
narrow paper to wide paper.
Normal
■
POWER SAVE
Varies Varies A printer is in power save mode. Displayed in a
combination of other message in the first line.
LCD back light extincts in the energy saving mode and
blinks after that mode. If the power is on during the
energy saving mode, it lights up and extincts after 30
seconds. However, the energy saming mode remains.
Also, it lights up in the priority 365 in shut down process.
Normal
■
ADJUSTING COLOR
Varies Varies Executing Auto Color Adjusting
Normal
5-31
CHAPTER 5
MAINTENANCE MENUS
LCD (English)
■ means no display in upper line)
(■
5-32
Ready Attention
LED
LED
Description
Level
■
ADJUSTING DENSITY
Varies Varies Executing Auto Density Adjustment.
Status code 10988 corresponds to density reading
(Leisus - STSDEN #1), thereto 10994 corresponds to
density adjusting (Leisus - STSDEN #0).
Normal
PU DOWNLOADING
Varies Varies Downloading PU F/W (This is not user-level error)
This function is secret to users. Therefore, this status
does not occur in a user environment.
Normal
■
ORDER %COLOR% TONER
Varies
■
%COLOR% WASTE TONER FULL.
REPLACE TONER
Varies
On
This warning is displayed at Cover Open/Close or Power Warning
OFF/ON after a waste-toner full error (Priority: 321.8)
occurs. (Not occur for Black.) Displayed in a combination
of other message in the first line. As long as this warning
is being displayed, a waste toner full error occurs , the
printer shifts to Offline and stops each time it has printed
about 50 copies.
%COLOR%
Y
M
C
■
NON OEM %COLOR% TONER
DETECTED
Varies
On
It shows the toner cartridge of authorized 3rd party.
(RFID Licensed to 3rd party)
%COLOR%
Y
M
C
K
On Toner amount is low. Displayed in a combination of other Warning
(Blink) message in the first line.
(Off) In case of MENUÅhLOW TONER=STOP,Åh
ATTENTION LED blinks and the printer shifts to OFF
Line.
When an ONLINE switch is pushed, or when arbitrary
errors occur and the error is canceled, an off-line state is
canceled, and printing is continued until it is set to Toner
Empty. Arbitrary errors are errors of Priority 301-361.
"TONER LOW" status occurs when the power is on, the
LED of ATTENTION in a case of "LOWER
TONER=STOP is blinked and go back to the off line after
the initializing process.
It is possible to operate untill "TONER EMPTY" by
pressing "ONLINE switch".
Moreover, when set as "NearLifeLED = Disable",
Attention LED is switched off.
%COLOR%
Y
M
C
K
Warning
CHAPTER 5
LCD (English)
(■
■ means no display in upper line)
Ready Attention
LED
LED
MAINTENANCE MENUS
Description
Level
■
%COLOR% TONER REGIONAL
MISMATCH
Varies
On
The Region ID of toner cartridge is not proper to the
distribution channel.
%COLOR%
Y
M
C
K
Warning
■
NON GENUINE %COLOR% TONER
Varies
On
The chip of RFID is not compatible.
%COLOR%
Y
M
C
K
Warning
■
PS3 EMUL ERROR
Blink Varies Interpreter detects an error due to the following reason.
Receive data after this is ignored until the job
completion. When the job is completely received, this is
automatically cleared.
- The job has a grammatical error.
- The page is complicated, and VM was used up.
Warning
■
ORDER %COLOR% IMAGE DRUM
Varies
On
(Off)
The life of the drum (warning). Displayed in a
combination of other message in the first line. The
printer stops at the point when it reaches the drum life
(Shifts to error, OFF-LINE.)
Moreover, when set as "NearLifeLED = Disable",
Attention LED is switched off.
Y
M
C
K
Warning
■
ORDER FUSER
Varies
On
(Off)
Notifies the fuser unit is near its life.
Moreover, when set as "NearLifeLED = Disable",
Attention LED is switched off.
Warning
■
ORDER BELT
Varies
On
(Off)
Notifies the belt unit is near its life. This is a warning;
thus, printing will not stop.
Moreover, when set as "NearLifeLED = Disable",
Attention LED is switched off.
Warning
■
FUSER LIFE
Varies
On
Notifies the life of the fuser unit (warning). Displayed in a Warning
combination of other message in the first line. Warning
only (No Life error).
This appears when the cover was opened and closed
just after the fuser life error occurred.
Also this occurred instead of the fuser life error, if the
"FUSER LIFE PRINT CONTINUE" setting was 'ON'.
5-33
CHAPTER 5
MAINTENANCE MENUS
LCD (English)
(■
■ means no display in upper line)
5-34
Ready Attention
LED
LED
Description
Level
■
BELT LIFE
Varies
On
Notifies the life of the belt unit (warning). Displayed in a
combination of other message in the first line. Warning
only (No Life error).
This appears when the cover was opened and closed
just after the belt life error occurred.
Also this occurred instead of the belt life error, if the
"BELT LIFE PRINT CONTINUE" setting was 'ON'.
Warning
■
%COLOR% TONER EMPTY
Varies
On
Notifies the toner is empty. This is a warning only.
This appears when the cover was opened and closed
just after the toner empty error occurred.
Also this occurred instead of the toner empty error, if the
"TONER EMPTY PRINT CONTINUE" setting was 'ON'.
Y
M
C
K
Warning
■
%COLOR% TONER NOT INSTALLED
Varies
On
Notifies the toner cartridge is not installed. This is a
warning only.
Y
M
C
K
Warning
■
%COLOR% DRUM LIFE
Varies
On
Notifies the life of the drum. This is a warning only.
This appears when the cover was opened and closed
just after the drum life error occurred.
Also this occurred instead of the drum life error, if the
"DRUM LIFE PRINT CONTINUE" setting was 'ON'.
Y
M
C
K
Warning
■
BELT REFLEX ERROR
Varies
On
Warning
Belt Reflex Check Error.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
■
DENSITY SHUTTER ERROR2
Varies Varies Density Adjustment Shutter Error 2.Error that does not
Warning
occur at user level.Displayed only in FactoryMode.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
■
DENSITY SHUTTER ERROR1
Varies Varies Density Adjustment Shutter Error 1.Error that does not
Warning
occur at user level.Displayed only in FactoryMode.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
CHAPTER 5
LCD (English)
■ means no display in upper line)
(■
Ready Attention
LED
LED
MAINTENANCE MENUS
Description
Level
■
DENSITY COLOR CALIBRATION
ERROR
Warning
Varies Varies Density Adjustment Color Calibration Error.Error that
does not occur at user level.Displayed only in
FactoryMode.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
■
DENSITY COLOR SENSOR ERROR
Varies Varies Density Adjustment Color Sensor Error.Error that does
Warning
not occur at user level.Displayed only in FactoryMode.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
■
DENSITY BLACK CALIBRATION
ERROR
Varies Varies Density Adjustment Black Calibration Error.Error that
Warning
does not occur at user level.Displayed only in
FactoryMode.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
■
DENSITY BLACK SENSOR ERROR
Varies Varies Density Adjustment Black Sensor Error.Error that does
Warning
not occur at user level.Displayed only in FactoryMode.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
SENSOR CALIBRATION ERROR
Varies
■
%COLOR% IMAGE DRUM SMEAR
ERROR
Varies Varies Density Adjustment ID ERROR 2; smear due to ID
Warning
failure.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
Y
M
C
K
■
%COLOR% LOW DENSITY ERROR
Varies Varies Density Adjustment ID ERROR; LED out of focus is
Warning
assumed.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
Y
M
C
K
■
SENSOR CALIBRATION ERROR
Varies
On
On
Sensor calibration error
This error does not occur in the user’s environment
because the PU firmware does not notify the CU
firmware of this status detected in Shipping Mode.
Warning
Warning
When output of color registration sensor is below
reference value.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
5-35
CHAPTER 5
MAINTENANCE MENUS
LCD (English)
(■
■ means no display in upper line)
5-36
Ready Attention
LED
LED
Description
Level
■
REGISTRATION ERROR n
Varies
On
Warning
When a color registration error is detected with coarse
adjustment, or with the main-scan line adjustment.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
n
2 = Yellow
3 = Magenta
4 = Cyan
5=
■
REGISTRATION SENSOR ERROR n
Varies
On
Warning
When a color registration error is detected with the fine
control of registration adjustment, or with the sub-scan
line adjustment.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
n
2 = Yellow
3 = Magenta
4 = Cyan
5=
■
%COLOR% HEAD DATA ERROR
Varies
On
The LED head calibration data is missing or invalid.
Warning
Printing can be proceeded without calibrating light
radiation.
PU firmware does not notify this warning to CU firmware
at the time of Shipping Mode. Therefore, this status does
not occur in a user environment.
Y
M
C
K
■
%TRAY% EMPTY
Varies
On
%TRAY%: The tray is empty. Treated as Warning until
printing to the empty tray is designated.
In this case, Leisus I/F : corresponding bits of both
LFTERR and LFTERR2 should be '0'.
Tray1
Tray2
Warning
■
HARD DISK FULL
Varies
On
Disk-full is occurring. Because this is a temporary
warning, it remains until the end of the job and
disappears.
Warning
■
DISK WRITE DISABLED
Varies
On
An attempt to write in a read-only file was done.
Because this is a temporary warning, it remains until the
end of the job and disappears.
Warning
■
COLLATE FAIL
Varies Varies Memory overflow was occurred in the collate copy. Stays Warning
displayed until the ONLINE key is pressed.
■
JOB LOG NOT AVAILABLE
Varies
On
Indicates that the storage device (HDD) for executing
PRINT STATISTICS SYSTEM does not exist.
(Appears when JobAccounting is in operation without
HDD.)
Warning
CHAPTER 5
LCD (English)
(■
■ means no display in upper line)
Ready Attention
MAINTENANCE MENUS
Description
Level
On
Indicates that the free space of the storage device is too
small to execute PRINT STATISTICS SYSTEM.
Warning
Varies
On
Notifies users that jobs have been cancelled because
they are not permitted for printing. (Related to
JobAccount). Stays displayed until the ON LINE key is
pressed.
Warning
■
LOG BUFFER FULL. JOB REJECTED
Varies
On
Notifies users that jobs have been cancelled because
the buffer is full. (Related to JobAccount.)Stays
displayed until the ON LINE key is pressed.
Warning
■
FILE ERASING
Varies
On
Indicates that a secret file is being erased.
Warning
■
DELETING ENCRYPTED JOB
Varies
On
It indicares the deletion of encrypted authentication print
job and saving of deletion request of file.
Warning
■
ERASED DATA FULL
Varies
On
ndicates that a secret file waiting to be erased is full.
Warning
■
EXPIRED SECURE JOB
Varies
On
Warning
Indicates that an applicable job has been automatically
deleted as the retention period for authentication printing
has expired.
■
DISK USE FAILED nnn
Varies
On
A disk error is occurred, which is other than the file
system fill or the disk write protected. Operation that
does not involve a disk is available. nnn: An identifier to
Error type (For details, see the overview chapter.)
%FS_ERR%
LED
LED
■
JOB LOG. DISK FULL
Varies
■
INVALID ID. JOB REJECTED
Warning
=0…GENERAL ERROR
=1…VOLUME NOT AVAILABLE
=3…FILE NOT FOUND
=4…NO FREE FILE DESCRIPTORS
=5…INVALID NUMBER OF BYTES
=6…FILE ALREADY EXISTS
=7…ILLEGAL NAME
=8…CANT DEL ROOT
=9…NOT FILE
=10…NOT DIRECTORY
=11…NOT SAME VOLUME
=12…READ ONLY
=13…ROOT DIR FULL
=14…DIR NOT EMPTY
=15…BAD DISK
=16…NO LABEL
=17…INVALID PARAMETER
=18…NO CONTIG SPACE
=19…CANT CHANGE ROOT
=20…FD OBSOLETE
=21…DELETED
=22…NO BLOCK DEVICE
=23…BAD SEEK
=24…NTERNAL ERROR
=25…WRITE ONLY
5-37
CHAPTER 5
MAINTENANCE MENUS
LCD (English)
■ means no display in upper line)
(■
Description
Level
■
PU FLASH ERROR
Varies Varies PU flush error (Error occurs during the alteration of PU
farm or it failed in the alteration in PU flush of such as
LED Head information.)
*** is below;
PU
PU SUB-CPU
TRAY2
DUPLEX
PRESS ONLINE SW
INVALID SECURE DATA
Varies Varies Indicates that a job has been deleted because corruption Warning
of data has been detected by the integrity verification in
authentication printing.
PRESS ONLINE SW
INVALID DATA
Varies Varies Invalid data was received. Press the On-line switch and Warning
eliminate the warning. Displayed when unsupported PDL
command is received or a spool command is received
without HDD.
LOAD %MEDIA_SIZE% IN MP TRAY
AND PRESS ONLINE SWITCH
5-38
Ready Attention
LED
LED
On
Off
Warning
Manual paper feed is required. Manually insert the paper Warning
shown by %MEDIA_SIZE%.
The unit of paper size in Custom: The unit specified for
MPTray (menu setting) is used if no unit is specified by
the driver. When the driver specifies a unit, the unit is
used for display.
Paper size displays in Custom mode:
"<width>x<length><unit>"
ex.) 210x297mm
8.5x11.0inch
The unit of paper size in Custom: The unit specified for
MPTray (menu setting) is used if no unit is specified by
the driver. When the driver specifies a unit, the unit is
used for display.
CHAPTER 5
MAINTENANCE MENUS
Various types of print on the individual printer equipped with controller
Menu Map Printing
Information on the program versions, controller configuration, network settings, etc., is printed.
Operation:
1 Press the MENU+ key several times to cause “INFORMATION MENU” to be displayed.
2 Press the ENTER key to cause “PRINT MENUMAP/EXECUTE” to be displayed.
3 Press the ENTER key.
Or, press and hold down for two seconds or longer the push switch above the network connector
on the back of the printer main unit.
Demonstration print
The demonstration patterns for different destinations that are built in the ROM are printed.
Operation:
1 Press the MENU+ key several times to cause “INFORMATION MENU” to be displayed.
2 Press the ENTER key.
3 Press the MENU+ key several times to cause “DEMO1/EXECUTE” to be displayed.
4 Press the ENTER key.
Functions of keys when depressed at power-on
The different keys provide the following functions when the power is turned on to the printer. The
following keys turn effective when pressed and held down, until "RAM CHECK" is displayed in the
upper line of the LCD, and three to four asterisks "*" in the lower line.
(1) MENU+ key & MENU- key & ENTER key
These keys start the printer in the CU program update mode. When the printer is started in this
mode, the network does not work, since the DLM function turns ineffective.
(2) BACK key & ONLINE key & CANCEL key
These keys launch the CU program without activating the objects which were added in the
download mode, etc.
(3) MENU+ key & MENU- key
These keys launch the system maintenance menu.
(4) BACK key & MENU key & ENTER key
These keys start the printer in the mode in which it remains permanently ONLINE, in disregard
of warnings/errors (Factory-support function).
(5) ONLINE key
This key starts the printer in the dedicated mode in which objects, such as network, USB, etc.,
are downloaded.
(6) ENTER key
This key launches the Admin menu.
5-39
CHAPTER 5
MAINTENANCE MENUS
IV. SETUP AFTER REPLACEMENT OF PARTS
This section describes the necessary adjustments to be made when parts have been replaced.
Replaced Part
A.
Adjustment
LED Head
Not necessary
Image Drum Cartridge
(Y, M, C, K)
Not necessary
Fuser Unit
Not necessary
Belt Unit
Not necessary
PU (PRX PCB)
Necessary to copy EEPROM information. Utility required.
CU(SP1 PCB/TBH PCB)
Necessary to copy EEPROM information. Utility required.
Precautions on the replacement of engine control PCB
1.
When EEPROM of the PCB to be removed is accessible
(When SERVICE CALL 105 [Engine EEPROM Error] is not displayed)
(1) Read the EEPROM information from the PCB to be removed by using the PU PCB
replacement function (Subsection 2.4.1.1.1 PU PCB replacement function in the Maintenance
Utility Operation Manual), and save it provisionally on the HDD of the PC.
(2) Copy the EEPROM information saved on the HDD to the EEPROM of the PCB to be newly
installed, by using the PU PCB replacement function (Subsection 2.4.1.1.1 PU PCB
replacement function in the Maintenance Utility Operation Manual).
Note!
2.
To download and write the EEPROM information by the maintenance utility, access the
EEPROM after placing the printer in the "Forced ONLINE mode" by the procedure
described below. Notice that, if the printer has an error currently issued, the error is also
displayed in the Forced ONLINE mode.
1. When turning on the printer, press and hold down the [BACK]+[MENU]+[ENTER]
keys, until "STATUS MODE" is displayed on the operator panel.
2. Thereafter, the "ONLINE" indication will appear if the printer is in normal condition. If
the printer has an error, it will be displayed. However, the printer is in ONLINE status
internally and, therefore, ready to hold communication.
When EEPROM of the PCB to be removed is inaccessible
If the PCB to be removed causes SERVICE CALL 105 (Engine EEPROM Error) to be displayed
on the operator panel, or the EEPROM data cannot be downloaded, first replace it with a new
PCB, and then, work by the following procedure using the maintenance utility:
(1) Setup of PU Serial Number
(Subsection 2.4.1.2 Setup of PU PCB of the Maintenance Utility Operation Manual)
The printer has a SAP Serial Number applied. The 12-digit SAP Serial Number is marked in
the top line of the serial number label, and is made up of two digits for production base, two
digits for manufacturing year and month, six digits for serial No. (Sequence No.), and two
digits for Revision.
• The PU Serial Number is a 10-digit number excluding the two digits for Revision from
the 12-digit SAP Serial Number.
• The number should be set on the "Subsection 2.4.1.1.2.1 PU Serial Number setup"
screen in "Subsection 2.4.1.1.2 PU PCB setup function" of the maintenance utility. •
Set in the “2.4.1.1.2 PU serial number setting” screen of “2.4.1.1.2.1 PU board setting”
of the maintenance utility.
5-40
CHAPTER 5
MAINTENANCE MENUS
• To specify a PU Serial Number, enter a 11-digit number prefixed with "0" (single-byte
zero). (Notice that, when the PU Serial Number is read, it is a 10-digit number.)
On the "PU Serial Number setup" screen, enter the 11-digit number resulting from
prefixing a single-byte zero to the 10-digit number which is obtained by excluding the
two digits for Revision, shown in the image diagram below, from the serial number on
the "PU Serial Number setup" screen.
[Other than for OEL]
Enter the 11-digit number resulting from prefixing "0" (single-byte zero) to the 10-digit number.
(Enter "0AE1234567.")
Revision
AE0123456789
A
B Made in
C
Figure of Serial No. label image
[For OEL]
Ser.NO. 4AEL4011702K
Lot.NO. AE47027880 A0
Made in Thailand
Configured in UK
Revision
Enter the 11-digit number resulting from appending "0" (sing-byte zero) to the left of the 10 digits of Lot Number
(Enter "0AE47027880.")
Figure of Serial No. label image (labeled in UK Factory)
• The PU Serial Number is not output in the Printer Serial Number field of the Menu Map
header section. The CU Serial No. is output in this field. Therefore, after the PU Serial
Number has been rewritten, check it by reading the PU Serial Number again from the
maintenance utility.
• In the case of the OEL destination, the PU Serial Number is output, as a Lot Number, in
the Lot Number field in the bottom line of the Menu Map header section after the
configuration at the UK Plant. [See page 5-44 "For OEL destination"]
• When the PU Serial Number is read, a 10-digit number will be read and displayed.
(2) Switching to Shipping mode
When the engine control PCB has been replaced with a new one, the printer still is in the
Factory Work mode. Switch it to the Shipping mode.
• Make the switching on the "Subsection 2.4.1.1.2.2 Factory/Shipping mode" screen in
"Subsection 2.4.1.1.2 PU PCB setup function" of the maintenance utility.
5-41
CHAPTER 5
Note!
MAINTENANCE MENUS
When the EEPROM (engine control PCB) has been replaced, the service life information
of the belt, toner, IDs, etc., is necessarily cleared. Therefore, be aware that the service
life management is likely to suffer errors until the next time units are replaced. The
counts that are cleared when the EEPROM is replaced are those indicated below.
Since the counts, except for Total Sheets Fed, are cleared when the respective units
are replaced, the errors will be resolved at that point in time.
Item
B.
Description
Count Description
Fuser unit
Fuser unit life count
Number of printed pages since the installation
of a new fuser unit, converted into a number
of A4-size sheets.
Belt unit
Belt unit life count
Number of printed pages since the installation of
a new belt unit, converted into a number of A4size sheets.
ID unit - Black
ID unit - Yellow
ID unit - Magenta
ID unit - Cyan
Respective life counts
of image drum units
Number of revolutions since the installation
of a new ID unit, converted into a number
of A4-size sheets.
Toner - Black
Toner - Yellow
Toner - Magenta
Toner - Cyan
Respective counts of
toner amounts used
Print dot number count
Total number of
sheets fed
Printer life count
Total number of sheets fed
Pages - Black
Pages - Yellow
Pages - Magenta
Pages - Cyan
Respective numbers
of pages impressed
(images) with image
drums
Numbers of pages impressed (images) from
installation of new image drum units.
Setup of EEPROM after replacement of SP1/TBH PCB
When the SPI/TBH PCB is replaced, it is necessary for the new replacement PCB to take over the
user-settings that the user has been using to that point, as well as the font install information. For
this, copy the EEPROM by the Maintenance Utility, and set up the CU Serial No. However, if
SERVICE CALL 40 is issued and the old EEPROM cannot be used, use the new PCB, and set the
CU Serial No.(See "Setup of CU Serial Number" ) and check the setup of destination (See "Setup
of destination" ). Meanwhile, in the case of the TBH PCB, the EEPROM can be swapped directly
between a new PCB and an old one. In this case, the CU Serial No. setup and destination
setup are not required.
5-42
CHAPTER 5
MAINTENANCE MENUS
Replacement of EEPROM after replacement of TBH PCB
The EEPROM of the TBH PCB is installed in the IC socket. Replace the EEPROM in the following
manner:
1. Remove the EEPROM and MAC address sticker label attached to the new PCB.
2. Insert a flat-tipped screwdriver in between the EEPROM of the old PCB and the IC
socket, and take out the EEPROM, seeing to it that the leads of the EEPROM are not
bent.
3. Install the EEPROM in the new PCB. In this operation, make sure that the silk print of
the EEPROM and that of the PCB match in the same direction.
4. Remove the MAC address sticker label of the old PCB, and paste it to the new PCB.
EEPROM
MAC address label
Setup of CU Serial Number
The printer has a SAP Serial Number applied. The 12-digit SAP Serial Number is marked in
the top line of the serial number label, and is made up of two digits for production base, two
digits for manufacturing year and month, six digits for serial No. (Sequence No.), and two
digits for Revision.
(1) For destinations other than OEL
• The CU Serial Number is a 10-digit number excluding the two digits for Revision from
the 12 of the SAP Serial Number.
• Notice that, when the CU Serial Number is set, the menu settings inside the CU are
reset (restored to the default settings). (See the Maintenance Utility Operation Manual.)
• On "Subsection 2.4.1.1.4.3 Serial Number information setup screen" of "Subsection
2.4.1.1.4 CU PCB setup function" of the maintenance utility, set "Select Printer Serial
Number" to "CU Serial Number" and [Display Mode], to "Show Serial Number only"
(Default setting).
• To specify the CU Serial Number, enter a 10-digit number (Notice that, when the CU
Serial Number is read, it is also a 10-digit number.)
Enter the 10-digit number as is. (Enter "AE01234567.")
Revision
AE0123456789
A
B Made in
C
Figure of Serial No. label image
5-43
CHAPTER 5
MAINTENANCE MENUS
• The CU Serial Number is output in the Printer Serial Number field of the Menu Map
header section. Therefore, after the CU Serial Number has been rewritten, it can be
checked by conducting the Menu Map print.
(2) For OEL destination
• For CU Serial Number, a unique Serial Number within 12 digits is assigned at the UK
Plant.
• Notice that, when the CU Serial Number is set, the menu settings inside the CU are
reset (restored to the default settings). (See the Maintenance Utility Operation Manual.)
• On "Subsection 2.4.1.1.4.3 Serial Number information setup screen" of "Subsection
2.4.1.1.4 CU PCB setup function" of the maintenance utility, set"Select Printer Serial
Number" to "CU Serial Number" and [Display Mode], to "Show Both".
• To specify the CU Serial Number, enter a number within 12 digits (Notice that, when the
CU Serial Number is read, it is also a number within 12 digits.)
Enter 12-digit Serial Number. Enter "4AEL4011702K."
Ser.NO. 4AEL4011702K
Lot.NO. AE47027880 A0
Made in Thailand
Configured in UK
Figure of Serial No. label image (labeled in UK Factory)
• The CU Serial Number is output in the Printer Serial Number field of the Menu Map
header section. Therefore, after the CU Serial Number has been rewritten, it can be
checked by conducting the Menu Map print.
• The PU Serial Number is output in the Lot Number field in the bottom line of the Menu
Map header section.
C.
Setup of destination
[Checking method: Menu Map Print]
Always set the destination prior to shipping out a printer or maintenance PCB, since the default
setting is OEL.
Note! This setting is stored on the EEPROM of the SP1/TBH PCB.
1.
Setup on the operation panel: Start the printer in the maintenance mode, and set the destination.
• Turn on the power with the MENU+ and MENU- key held down.
• "Maintenance Menu" will be displayed briefly, which will change to "OKIUSER".
• Press the MENU+ key to select the destination setting "OKIUSER" and press the ENTER
key.
• "OEL" will appear in the lower line of the LCD.
• Press the ENTER key, select the destination by operating the MENU+ or MENU- key,
and press the ENTER key.
• Press the BACK key to define the setting. "JP1"
• Press the BACK key twice, or the ONLINE key once. This will cause the printer to restart
with the destination modified.
5-44
CHAPTER 5
2.
MAINTENANCE MENUS
Explanation
PX734/735 are ROMs used in common for domestic and overseas markets.
This setting is stored on the EEPROM of the SP1/TBH PCB.
When the version number of the program ROM is changed, the setting will be reset to the
default value.
Make this setup when there is no destination set up or the version number of the program has
been changed.
V.
ABOUT THE MANUAL SETUP OF PRINT DENSITY
ADJUSTMENT
The printer is shipped out of the factory with its automatic density correction mode set to "Auto".
However, if that mode is changed to "Manual" by the user, the density setting may be displaced
with the use along the time. Execute this manual setup when the density appears below par.
Note!
Make the setup when the printer remains at a standstill. Do not conduct it during warmingup.
(1) Press the MENU+ or MENU- key several times, and when [COLOR MENU] is
displayed, press the ENTER key.
(2)
Press the MENU+ or MENU- key to cause [DENSITY ADJUSTMENT/ RESET] to be
displayed.
(3)
Press the ENTER key.
Automatic Print density adjustment will start.
5-45
CHAPTER 6
PERIODICAL MAINTENANCE
I.
II.
III.
RECOMMENDED REPLACEMENT
PARTS............................................... 6-1
CLEANING ........................................ 6-1
CLEANING OF LED LENS
ARRAY .............................................. 6-1
IV.
V.
CLEANING OF PICKUP
ROLLERS.......................................... 6-3
INTERNAL CLEANING OF
PRINTER........................................... 6-4
CHAPTER 6
I.
PERIODICAL MAINTENANCE
RECOMMENDED REPLACEMENT PARTS
Sharp recommends that heavy users only replace the following parts. (If those parts are not
replaced, the print quality is not guaranteed, and malfunctions may even result.)
Part Name
Number
Friction Pad Assy
0ZZ42088801//
Roller Assy. Hopping
0ZZ43334901//
Note! 1.
2.
Consumable parts (Image drums, toner cartridge, fuser unit, belt unit) are not included.
Power supply, PU PCB, CU PCB and other PCBs are not included.
Parts are replaced periodically by users.
II.
CLEANING
Clean the interior and outside of the printer, as needed, using a waste cloth and small vacuum
cleaner (hand cleaner).
Note! Be careful not to touch the image drum terminals, LED lens array and LED head connectors.
III. CLEANING OF LED LENS ARRAY
If a vertical white band or white stripe (partial print, light print) is observed in the print face, clean
the LED lens array.
Note! To clean the LED lens array, be sure to use the LED head cleaner.
(The LED head cleaner is supplied in the same package of the toner cartridge.)
White band, white stripe
(Void or light printing)
6-1
CHAPTER 6
PERIODICAL MAINTENANCE
CLEANING THE LED HEAD
Execute this cleaning if an output shows a light fuzzy print or white stripes, or characters are
blurred.
(1) Turn OFF the power of the printer.
O
I
(2) Open the top cover by pressing the OPEN button.
Personal injuries may occur.
The fuser unit is extremely hot. Do not touch it.
OPEN button
(3) Wipe lightly the four lens surfaces of the LED head with the LED lens cleaner or a soft
tissue paper.
Note! Do not use methyl alcohol, paint thinner or any other solvent, since they damage the
LED head.
Memo The LED head cleaner is supplied in the same package of the replacement toner cartridge
LED head
(4) Close the top cover.
6-2
CHAPTER 6
PERIODICAL MAINTENANCE
IV. CLEANING OF PICKUP ROLLERS
If vertical stripes are observed in the print face, clean the pickup rollers.
Note! For cleaning, use a soft piece of cloth to avoid scratching the roller surface.
CLEANING THE FEED ROLLERS AND PAD
Execute this cleaning if [391 Paper Jam] is issued frequently.
(1) Draw out the paper cassette.
(2) Wipe the feed rollers (large) and feed rollers (small) using a piece of cloth impregnated
with water and squeezed hard, or the LED lens cleaner.
Note!
An LED lens cleaner is enclosed in an optional replacement toner cartridge.
Feed roller (large)
Feed roller (small)
(3) Wipe the pad of the paper cassette using a piece of cloth impregnated with water and
squeezed hard, or the LED lens cleaner.
Pad
Note! •Clean the Second Tray (optional) in the same manner, if [392 Paper Jam]
recurs frequently.
•Clean the feed rollers of the multi-purpose tray in the same manner, if
[390: Check MP Tray] is issued frequently.
6-3
CHAPTER 6
V.
PERIODICAL MAINTENANCE
INTERNAL CLEANING OF PRINTER
Cleaning the interior of the printer.
Depending on the print pattern, toner may adhere to the metal shaft located between the fuser unit
and the cyan image drum cartridge. Execute this cleaning if the metal shaft has an adherence of
toner.
(1) Turn OFF the power of the printer.
O
I
(2) Open the top cover by pressing the OPEN button.
Personal injuries may occur.
The fuser unit is extremely hot. Do not touch it.
OPEN button
(3) Take out the image drum cartridges
1. Take out the four image drum cartridges and place them on a flat-top table.
2. After taking out the image drum cartridges, cover them with a black sheet of paper.
Note!
6-4
• The image drums (green tubular parts) are extremely vulnerable. Use good caution in
handling them.
• Do not expose the image drum cartridges to direct sun or intense light (over
approximately 1500 luxes). Even under the inside lighting, do not leave them exposed
for five minutes or longer.
CHAPTER 6
PERIODICAL MAINTENANCE
(4) Take out the fuser unit.
Personal injuries may occur.
The fuser unit is extremely hot. Be careful not to touch it. If the fuser
unit is hot, do not try yourself to clear paper but wait until the fuser
unit becomes cool.
1. Raise the fuser unit lock levers (2, blue) in the direction of the arrow.
2. Take out the fuser unit holding it by the handle.
Handle
Fuser unit
locking lever
(blue)
Fuser unit
locking lever
(blue)
(5) Wipe the metal shaft using the LED lens cleaner, a soft cloth or tissue paper.
Shaft
(6) Install the fuser unit back in place.
For details, see "Replacing the fuser unit" in Setup Part of the User's Manual.
(7) Put the four image drum cartridges gently back in the printer.
(8) Close the top cover.
6-5
CHAPTER 7
TROUBLESHOOTING
PROCEDURES
I.
II.
III.
IV.
PRECAUTIONS PRIOR TO
REPAIR ............................................. 7-1
ITEMS TO BE CHECKED PRIOR
TO TAKING ACTION ON
ABNORMAL IMAGES ....................... 7-1
PRECAUTIONS WHEN TAKING
ACTION ON ABNORMAL
IMAGES............................................. 7-1
PREPARATIONS FOR
TROUBLESHOOTING ...................... 7-1
V.
A.
B.
C.
D.
E.
VI.
TROUBLESHOOTING METHOD...... 7-1
LCD message list ......................... 7-2
Preparing for troubleshooting..... 7-18
Image problem troubleshooting.. 7-57
Actions after forced initialization
of HDD/Flash ............................. 7-65
Network Troubleshooting ........... 7-66
CHECK OF FUSES ......................... 7-67
CHAPTER 7
I.
II.
TROUBLESHOOTING PROCEDURES
PRECAUTIONS PRIOR TO REPAIR
(1)
Confirm the basic check items indicated in the User's Manual.
(2)
Through hearing from the user, obtain information, as far in detail as possible, on the situation
concerning the fault.
(3)
Inspect the printer in a condition close to the actual situation in which the fault occurred.
ITEMS TO BE CHECKED PRIOR TO TAKING ACTION ON
ABNORMAL IMAGES
(1)
Check to see if the printer is operated in an adequate environment.
(2)
Check to see if the consumables (toner, drum cartridges) are replaced properly.
(3)
Check to see if the right paper is used. See the paper specifications.
(4)
Check to see if the drum cartridges are installed properly.
III. PRECAUTIONS WHEN TAKING ACTION ON ABNORMAL
IMAGES
(1)
Do not bring your hand or any object in contact with the surface of the OPC drum.
(2)
Do not expose the OPC drum to direct sun.
(3)
Do not touch the fuser unit, which can be very hot.
(4)
Do not expose the image drums to light for over five minutes at the room temperature.
IV. PREPARATIONS FOR TROUBLESHOOTING
(1)
Indications on the operator panel
A fault status of this printer is displayed in the LCD (liquid-crystal display) of the operator
panel.
Conduct fault repair properly in accordance with the message displayed in the LCD.
V.
TROUBLESHOOTING METHOD
If a trouble occurs in the printer, search for it by the following procedure:
Problem generated
Problem is displayed
in LCD.
Abnormal image
(or problems that are
not displayed in the
LCD)
Repair using the “LCD
message list”.
Repair in detail using
troubleshooting flow
(see "Preparing for
troubleshooting").
Repair in detail using
troubleshooting flow
(see "Image problem
troubleshooting").
7-1
CHAPTER 7
A.
TROUBLESHOOTING PROCEDURES
LCD message list
When the printer detects an irrecoverable error, it displays a service call error in the LCD like the
one given below:
Service call
nnn: error
Note! "nnn" is an error code.
When a service call error is issued, an error code is displayed in the lower line of the LCD,
accompanied by the relevant error information. Be sure to make a note of this error information
(numeric values representing an address, etc.) and communicate it to the related departments,
since such information will be required for the subsequent trouble analysis/solution. The error
codes and their meanings, as well as the related remedial methods, are given in Table below.
Operator Alarm (1/9)
Display on Operator Panel
LOAD %MEDIA_SIZE%/
%MEDIA_TYPE% AND PRESS ONLINE
SWITCH
%ERRCODE%:%TRAY% MEDIA
MISMATCH
Ready Attention
LED
LED
Off
Description
Blink The media type in the tray and the print data do not
match. Load mmmmmmm/pppppp paper in tttttt tray (It
takes a while until the status disappears after you have
closed the tray and the lever lifted.)
Code
nnn
Error
461
462
(tttttt:TrayName,mmmmmm:PaperName.pppppp:MediaTypeName)
Error 461 : Tray1
Error 462 : Ttay2
Paper size displays in Custom mode:
"<width>x<length><unit>"
ex.) 210x297MM
8.5x11.0INCH
The unit of paper size in Custom: The unit specified for
MPTray (menu setting) is used if no unit is specified by
the driver. When the driver specifies a unit, the unit is
used for display.
As a user pressed ONLINE key, the printer could ignore
this error at the just printing job.
LOAD %MEDIA_SIZE%/
%MEDIA_TYPE% AND PRESS ONLINE
SWITCH
%ERRCODE%:%TRAY% MEDIA
MISMATCH
Off
Blink The media type in the tray and the print data do not
match. Load paper in tray (It takes a while until the
status disappears after you have closed the tray and the
lever lifted.)
(%TRAY%TrayName,%MEDIA_SIZE%:
PaperName.%MEDIA_TYPE%:MediaTypeName)
Error 460 : MPTray
Paper size displays in Custom mode:
"<width>x<length><unit>"
ex.) 210x297MM
8.5x11.0INCH
The unit of paper size in Custom: The unit specified for
MPTray (menu setting) is used if no unit is specified by
the driver. When the driver specifies a unit, the unit is
used for display.
A user needs to press ONLINE key after changing the
paper.
7-2
Error
460
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Operator Alarm (2/9)
Display on Operator Panel
Ready Attention
LED
LED
Description
Code
nnn
LOAD %MEDIA_SIZE%/
%MEDIA_TYPE% AND PRESS ONLINE
SWITCH
%ERRCODE%:%TRAY% SIZE
MISMATCH
Off
Blink The size of paper or media type in the tray does not
match the print data.
Load paper in tray
(It takes a while until the status disappears after you
have closed the tray and the lever lifted.)
Error 461 : Tray1
Error 462 : Ttay2
The paper size displaying form of the custom mode is
the same as above.
As a user pressed ONLINE key, the printer could ignore
this error at the just printing job.
Error
461
462
LOAD %MEDIA_SIZE%/
%MEDIA_TYPE% AND PRESS ONLINE
SWITCH
%ERRCODE%:%TRAY% SIZE
MISMATCH
Off
Blink The size of paper or media type in the tray does not
match the print data.
Load paper in tray
(It takes a while until the status disappears after you
have closed the tray and the lever lifted.)
Error 460 : MPTray
The paper size displaying form of the custom mode is
the same as above.
A user needs to press ONLINE key after changing the
paper.
Error
460
DOWNLOAD MESSAGE
PROCESSING
Varies Varies Indicates that message data to be updated is being
processed.
Error
DOWNLOAD MESSAGE
WRITING
Varies Varies Indicates that message data to be updated is being
written.
Error
DOWNLOAD MESSAGE
SUCCESS
Varies Varies Indicates that message data to be updated has been
written successfully.
Error
DOWNLOAD MESSAGE
FAILED %CODE%
Varies Varies Indicates that writing of message data to be uploaded
has been failed.
%CODE% is a decimal value (one digit) and represents
the cause of failure in writing.
= 1 ··· Unknown: Cause of failure unknown
= 2 ··· DATA_ERROR: Hash check error in data reading/
writing, or abnormal FLASH
= 3 ··· OVERFLOW: Downloading failure due to FLASH
memory full at starting or during writing in a language file
= 4 ··· MEMORYFULL: Memory reservation failure
= 5 ··· UNSUPPORTED_DATA: Downloading data
unsupported on the printer
Error
NETWORK CONFIG
WRITING
Varies Varies This appears during the NIC configuration data is storing
into the flash memory, as the setting was changed.
Error
WAIT A MOMENT
NETWORK INITIAL
Varies Varies This appears when the NIC initialization is occurred, as
the setting was changed.
Error
7-3
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Operator Alarm (3/9)
Display on Operator Panel
7-4
Ready Attention
LED
LED
Description
Code
nnn
LOAD %MEDIA_SIZE%
%ERRCODE%:%TRAY% EMPTY
Off
Blink Printing request is issued to an empty tray.
Load paper.
(It takes a while until the status disappears after you
have closed the tray and the lever lifted.)
Error 491 : Tray1
Error 492 : Tray2
The paper size displaying form of the custom mode is
the same as above.
In this state, Leisus I/F : corresponding bits of both
LFTERR and LFTERR2 should be '0' (except MPTray).
Error
491
492
LOAD %MEDIA_SIZE% AND PRESS
ONLINE SWITCH
%ERRCODE%:MP TRAY EMPTY
Off
Blink Printing request is issued to an empty MPTray.
If it goes through a definite period of time (PU firmware
holds time(3 sec)) after a user places paper, a printer will
lift up the multipurpose tray, and will perform re-feeding.
If a user pushes the ONLINE button before timeout, the
printer perform also re-feeding,.
Error 490 : MPTray
In this state, Leisus I/F : corresponding bits of both
LFTERR and LFTERR2 should be '0'.
Programmer's note: When the ONLINE button was
pressed, the controller (CU) should send MPTPECLR
command to the engine (PU). The engine would clear
this state after receiving that command.
This error is occurred, when the MPTray is in the home
position and the sensor "PE SNS2" cannot detect
papers.
Error
490
INSTALL PAPER CASSETTE
%ERRCODE%:TRAY1 OPEN
Off
Blink Indicates removal of the paper cassette of Tray 1 that is
a paper path in attempting to print from Tray 2.
Error
440
INSTALL PAPER CASSETTE
%ERRCODE%:%TRAY% MISSING
Off
Blink Indicates that paper feed is unavailable in attempting to
print from Tray 1 due to removal of the paper cassette of
Tray 1. (Occurs only when Tray 2 has been installed.)
Error
430
ADD MORE MEMORY
%ERRCODE%:MEMORY OVERFLOW
Off
Blink Memory capacity overflows due to the following reason.
Press ON-LINE switch so that it continues. Install
expansion RAM or decrease the data amount.
- Too much print data in a page.
- Too much Macro data.
- Too much DLL data.
- After frame buffer compression, over flow occurred.
Error
420
PROTEC PAPER
%ERRCODE%:ERROR
Off
Blink This error occurs if a received job does not meet the
security level designated by a printer administrator. A
printing operator is not using the printer driver that is
specified by a security manager of the printer.
Displays a warning on the operation panel as waiting for
key press. Does not print the job that is being processed.
(The same operation as job reset)
Error
421
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Operator Alarm (4/9)
Display on Operator Panel
Ready Attention
LED
LED
Description
Code
nnn
PROTEC PAPER
%ERRCODE%:ERROR
Off
Blink Density of the destination image for a woven pattern is
greater than that of the woven pattern. A user must take
measures such as increasing density of the woven
pattern or decreasing density of the input image.
Displays a warning on the operation panel as waiting for
key press. Does not print the job that is being processed.
(The same operation as job reset)
Error
422
TRUST PAPER
%ERRCODE%:ERROR
Off
Blink This error occurs when capacity of specified information
to be embedded exceeds the capacity that can be
embedded in the woven pattern. A printing operator must
reduce data to be embedded in the woven pattern.
Displays a warning on the operation panel as waiting for
key press. Does not print the job that is being processed.
(The same operation as job reset)
Error
423
TRUST PAPER
%ERRCODE%:ERROR
Off
Blink Density of the destination image for woven pattern is
greater than that of the woven pattern. A user must take
measures such as increasing density of the woven
pattern or decreasing density of the input image.
Displays a warning on the operation panel as waiting for
key press. Does not print the job that is being processed.
(The same operation as job reset)
Error
424
TRUST PAPER
%ERRCODE%:ERROR
Off
Blink The area specified for tampering verification is incorrect.
This error occurs when an image is pushed away or the
unprintable area is specified.
Error
425
PROTEC PAPER
%ERRCODE%:ERROR
Off
Blink Size of information to be embedded is greater than
paper size. It is required to reduce information to be
embedded or increase print paper size to make prints.
Error
426
PROTEC PAPER
%ERRCODE%:ERROR
Off
Blink NTP server setting is not correct. Print JOB is canceled
because it judged that the correct time is impossible to
enter. Users need to change the setting of NT server.
Error
427
REPLACE TONER
%ERRCODE%:%COLOR% WASTE
TONER FULL
Off
Blink Indicates that a waste toner box represented by
%COLOR% has become full and needs to be replaced.
Error 414 : Y
Error 415 : M
Error 416 : C
(Does not occur for K.)
Warning status takes effect at Cover Open/Close and
printing of about 50 copies becomes available.
Error
414
415
416
REPLACE TONER
%ERRCODE%:%COLOR% TONER
EMPTY
Off
Blink Toner ends.
Error 410 : Y
Error 411 : M
Error 412 : C
Error 413 : K
Warning status takes effect at Cover Open/Close.
Error
410
411
412
413
7-5
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Operator Alarm (5/9)
Display on Operator Panel
7-6
Ready Attention
LED
LED
Description
Code
nnn
REPLACE TONER
%ERRCODE%:%COLOR% TONER
REGIONAL MISMATCH
Off
Blink The signature ID of toner cartridge is not proper to the
distribution channel, but the group of signature ID is
proper (Sharp regional mismatch).
As probable missing to measure the amount of toner, the
printer notifies error status and stop printing.
Error 554 : Y
Error 555 : M
Error 556 : C
Error 557 : K
Four following behavior is carried out by mode of
operation.
1.Only warning display .(This error is not displayed).
2.Warning status takes effect at Cover Open/Close.
3.With no automatic concentration compensation .
4.This error is displayed and it stops.
Error
554
555
556
557
REPLACE TONER
%ERRCODE%:INCOMPATIBLE
%COLOR% TONER
Off
Blink The signature ID of toner cartridge is not proper to the
distribution channel, and the group of signature ID is not
proper (OEM channel mismatch).
Error 614 : Y
Error 615 : M
Error 616 : C
Error 617 : K
Error
614
615
616
617
REPLACE TONER
%ERRCODE%:INCOMPATIBLE
%COLOR% TONER
Off
Blink The signature ID of toner cartridge is not proper to the
distribution channel, and the group of signature ID is
protected (OEM mismatch).
Error 620 : Y
Error 621 : M
Error 622 : C
Error 623 : K
Error
620
621
622
623
GENUINE TONER IS RECOMMENDED
%ERRCODE%:NON GENUINE
%COLOR% TONER
Off
Blink The signature ID of toner cartridge can not be
recognized (Unauthorized third party).
As probable missing to measure the amount of toner, the
printer notifies error status and stop printing.
Error 550 : Y
Error 551 : M
Error 552 : C
Error 553 : K
Four following behavior is carried out by mode of
operation.
1.Only warning display .(This error is not displayed).
2.Warning status takes effect at Cover Open/Close.
3.With no automatic concentration compensation .
4.This error is displayed and it stops.
Error
550
551
552
553
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Operator Alarm (6/9)
Display on Operator Panel
Ready Attention
LED
LED
Description
Code
nnn
INSTALL TONER
%ERRCODE%:%COLOR% TONER
MISSING
Off
Blink The toner cartridge is not installed.
Error 610 : Y
Error 611 : M
Error 612 : C
Error 613 : K
Four following behavior is carried out by mode of
operation.
1.Only warning display .(This error is not displayed).
2.Warning status takes effect at Cover Open/Close.
3.With no automatic concentration compensation .
4.This error is displayed and it stops.
Error
610
611
612
613
CHECK TONER CARTRIDGE
%ERRCODE%:%COLOR% TONER
SENSOR ERROR
Off
Blink Something is wrong with the toner sensor.
This status is indicated in Shipping Mode only.
If the same error is detected in FACTORY Mode, it is
indicated as service call of 163.
Error 540 : Y
Error 541 : M
Error 542 : C
Error 543 : K
Error
540
541
542
543
OPEN FRONT COVER
%ERRCODE%:PAPER SIZE ERROR
Off
Blink Inappropriate size paper was fed from a tray. Check the
paper in the tray or check for Multiple-feed. Open and
close the cover to perform recovery printing, and
continue.
In this state, Leisus I/F : OPJAM bit #7 should be '0'.
Error
400
CHECK MP TRAY
%ERRCODE%:PAPER JAM
Off
Blink Paper jam occurred during paper feeding from tray.
Error 390 : MP Tray
Error
390
OPEN FRONT COVER
%ERRCODE%:PAPER JAM
Off
Blink Paper jam occurred during paper feeding from tray.
Error 391 : Tray1
Error 392 : Tray2
Error
391
392
OPEN FRONT COVER
%ERRCODE%:PAPER JAM
Off
Blink Jam has occurred in paper path.
Error 380 : Feed
Error
380
OPEN TOP COVER
%ERRCODE%:PAPER JAM
Off
Blink Jam has occurred in paper path.
Error 381 : Transport
Error 382 : Exit
Error 383 : Duplex Entry
Error 385 : Around Fuser Unit
Error 389 : Printing Page Lost
Error
381
382
383
385
389
OPEN DUPLEX COVER
%ERRCODE%:PAPER JAM
Off
Blink Jam has occurred nearby DUPLEX unit.
Error 370 : Duplex Reversal
Error 371 : Duplex Input
Error 373 : Multifeed into Duplex (Duplex Remain
Jam)
Error
370
371
373
OPEN FRONT COVER
%ERRCODE%:PAPER JAM
Off
Blink Jam has occurred nearby DUPLEX unit.
Error 372 : Misfeed from Duplex
Error
372
7-7
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Operator Alarm (7/9)
Display on Operator Panel
7-8
Ready Attention
LED
LED
Description
Code
nnn
INSTALL DUPLEX UNIT
%ERRCODE%:DUPLEX UNIT OPEN
Off
Blink Duplex unit is open (removed). When this error is
detected, printing stops.
Error
360
REPLACE IMAGE DRUM
%ERRCODE%:%COLOR% DRUM LIFE
Off
Blink The life of the image drum (Alarm)
Error 350 : Y
Error 351 : M
Error 352 : C
Error 353 : K
Warning status takes effect at Cover Open/Close.
Error
350
351
352
353
REPLACE IMAGE DRUM
%ERRCODE%:%COLOR% DRUM LIFE
Off
Blink The toner empty error is occurred after the image drum
reached its life.
Error 560 : Y
Error 561 : M
Error 562 : C
Error 563 : K
This is displayed until a user exchanges the image drum.
Error
560
561
562
563
REPLACE FUSER
%ERRCODE%:FUSER LIFE
Off
Blink Notifies the fuser has reached its life. This is the error
displayed based on the counter to indicate that the fuser
has reached its life, and printing will stop.
Warning status takes effect at Cover Open/Close.
This error will occur on some user setting mode.
Error
354
REPLACE BELT
%ERRCODE%:BELT LIFE
Off
Blink Notifies the transfer belt has reached its life. This is the
error displayed based on the counter to indicate that the
belt has reached its life, and printing will stop.
Warning status takes effect at Cover Open/Close.
Error
355
REPLACE BELT
%ERRCODE%:BELT LIFE
Off
Blink Indicates waste toner full. Warning status takes effect
only once at Cover Open/Close, and the error occurs
again when about 500 copies have been printed.
Error
356
CHECK TONER CARTRIDGE
%ERRCODE%:%COLOR% IMPROPER
LOCK LEVER POSITION
Off
Blink Shows that the toner cartridge lever has not been
locked.
Error 544 : Y
Error 545 : M
Error 546 : C
Error 547 : K
Error
544
545
546
547
CHECK IMAGE DRUM
%ERRCODE%:%COLOR% DRUM
MISSING
Off
Blink The image drum is not correctly installed.
Error 340 : Y
Error 341 : M
Error 342 : C
Error
340
341
342
CHECK IMAGE DRUM & BELT LOCK
%ERRCODE%:K DRUM MISSING
Off
Blink Indicates that the belt is unlocked or the black image
drum is not set properly.
Error
343
CHECK FUSER
%ERRCODE%:FUSER MISSING
Off
Blink
The fuser unit is not correctly installed.
(This error is likely issued when the printer is cool at 0 deg.C or
lower. Turn on the power again after the printer has warmed up.)
Error
320
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Operator Alarm (8/9)
Display on Operator Panel
Ready Attention
LED
LED
Description
Code
nnn
CHECK BELT
%ERRCODE%:BELT MISSING
Off
Blink The belt unit is not correctly installed.
Error
330
POWER OFF AND WAIT FOR A WHILE
%ERRCODE%:MOTOR OVERHEAT
Off
Blink Motor Driver IC overheat is detected.
Error
321
CLOSE COVER
%ERRCODE%:COVER OPEN
Off
Blink The cover is open.
Error 310 : Top Cover
Error 311 : Front Cover
Error
310
311
CLOSE COVER
%ERRCODE%:DUPLEX COVER OPEN
Off
Blink The cover is open.
Error 316 : Duplex Unit
Error
316
WAIT A MOMENT
DATA RECEIVE
Off
Blink The printer is receiving the download data.
Error
WAIT A MOMENT
DATA RECEIVED OK
Off
Off
The printer finished receiving the download data.
Error
CHECK DATA
REC DATA ERROR <%DLCODE%>
Off
On
An error has happened while the printer is receiveprocessing the download data.
%DLCODE%
1: File size error
2: Check-sum error
3: Invalid printer model number
4: Invalid module I/F version
5: Invalid FAT version
Error
WAIT A MOMENT
DATA WRITING
Off
Blink
The printer is writing the download data.
Error
POWER OFF/ON
DATA WRITTEN OK
Off
Off
The printer finished writing the download data.
Error
CHECK DATA
DATA WRITE ERROR <%DLCODE%>
Off
On
An error has happened while the printer is writing the
download data.
%DLCODE%
1: Memory allocation error
2: Download file error
3: Device allocation error
4: No device space
5: File writing failure
6: CU-F/W mismatch
Error
POWER OFF/ON
%ERRCODE%:NETWORK ERROR
Off
Blink
A network error is occurring.
Error
300
REBOOTING %CODE%
Off
On
Rebooting of the controller unit.
%CODE% is a decimal value (one digit) and represents
the reason to reboot.
= 0 Reboot due to a reason other than the followings.
= 1 ··· Reboot due to PJLCommand.
= 2 ··· Reboot in accordance with a menu change.
= 3 ··· Reboot due to quit operator of PostScript
Language.
= 4 ··· reboot by Network Utility (including Web).
Error
7-9
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Operator Alarm (9/9)
Display on Operator Panel
7-10
Ready Attention
LED
LED
Description
Code
nnn
SHUTTING DOWN
Off
Off
It is shown that a printer is shutting down.
Shutdown processing is started with which press
SHUTDOWN/RESTART button 4 seconds or more after
the completion of initialization processing of a printer.
Error
SHUTDOWN
Off
Off
Indicates that the printer has completed shutting down.
Error
PLEASE POW OFF
SHUTDOWN COMP
Off
Off
It is shown that the printer completed shutdown
processing. (The backlight of LCD puts out the light)
Printer will be restarted if a SHUTDOWN/RESTART
button is pressed.
Error
POWER OFF AND WAIT FOR A WHILE
%ERRCODE%:CONDENSING ERROR
Off
Blink
A dew is formed. (Reserved; T.B.D.)
*Fatal Error is not available in national language.
Fatal
126
POWER OFF/ON
%ERRCODE%:FATAL ERROR
Off
Blink
A fatal error occurred.
For more information, see attached 'Fatal Errors List'.
*Fatal Error is not available in national language.
Fatal
<nnn>
SERVICE CALL
%ERRCODE%:FATAL ERROR
Off
Blink
A fatal error occurred.
For more information, see "Service Calls List."
*Fatal Error is not available in national language.
Fatal
<nnn>
SERVICE CALL
%ERRCODE%:FATAL ERROR *
Off
Blink
A fatal error occurred.
'*' specifies the detailed error cause.
*Fatal Error is not available in national language.
Fatal
096
231
128
168
169
POWER OFF/ON
%ERRCODE%:FATAL_ERROR
nnnnnnnn nnnnnnnn nnnnnnnn
Off
Blink
A fatal error occurred.
For more information, see "Service Calls List."
'nnnnnnnn' specifies the detailed error cause.
*Fatal Error is not available in national language.
Fatal
002
~
011
F0C
F0D
FFE
FFF
POWER OFF/ON
%ERRCODE%:DOWNLOAD ERROR
Off
Blink
Downloading Media Table to PU has failed.
(Related to CustomMediaType.)
*Fatal Error is not available in national language.
Fatal
209
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Service Call Error (1/7)
Message
Cause
Service call
001:Error
Machine Check
Exception
Hardware fault
detected. (Board
defectiveness or
Shortage of power
supply volume)
Power off/on
002:Error
CPU Exception
Error Description
Solution
Replace TBH PCB.
Is the error issued again?
Yes
Does error display reappear?
Yes
~
005:Error
006:Error
007:Error
service
020:Error
CU ROM Hash
Check Error
Service call
025:Error
CU Font ROM Hash A font ROM hash check error was
Check Error
detected.
(On printers for domestic market
only)
Service call
030:Error
CU RAM Check
Error
Service call
031:Error
CU Optional RAM
Check Error
Does error display reappear?
Yes
Power OFF/ON
Replace SP1/TBH PCB.
Is RAM DIMM set properly?
No
Yes
No
Reset RAM DIMM.
Replace RAM DIMM.
Replace SP1/TBH PCB.
No
No
Use genuine RAM DIMM.
Reset RAM DIMM.
Yes
No
Replace RAM DIMM.
Replace TBH PCB
Yes
Power OFF/ON
Replace TBH PCB
Yes
Power OFF/ON
Replace SP1 /TBH PCB
Is a genuine RAM DIMM in use?
Unsupported DIMM Is the RAM DIMM installed
specification of the properly?
CU RAM
Is the fault recovered when the
RAM DIMM is replaced?
CU EEPROM Error
Service call
041:Error
CU Flash Error
Flash ROM Error
on the CU board.
Power OFF/ON
Replace TBH PCB.
RAM Spec Error
Service call
040:Error
Power OFF/ON
Replace SP1 /TBH PCB.
Yes
Is error recovered by replacing
RAM DIMM?
Service call
036:Error
If RAM DIMM is installed,
remove it, and turn the
power off and on again.
Replace the SP1/TBH PCB.
Install the RAM DIMM again.
Replace the RAM DIMM.
Does error display reappear?
Does error display reappear?
7-11
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Service Call Error (2/7)
Message
Cause
Error Description
Solution
Service call
042:Error
~
043:Error
045:Error
Flash File System
Error
Access to the Flash ROM directly
mounted on the CU PCB failed.
Flash File System Error
Access to the Flash ROM
directly mounted on the CU
PCB failed. Conduct forced
initialization of the Flash
(Notice that NIC-F/W will also
be erased. It needs to be
written with the Maintenance
Utility after the initialization.)
Execute FLASH FORMAT of
MAINTENANCE MENU of
the System Maintenance
Menu. When "FLASH
FORMAT" is displayed,
release the key and wait till
"ONLINE" (approx. 2 min.).
If the symptom does not
change, replace the SPI/TBH
PCB.
Service call
051:Error
CU Fan Error
Abnormal CPU
cooling fan on CU
board.
Is CU Fan connector set properly?
Is error recovered by replacing fan?
Service call
052:Error
DMA Abort Error
detected in Image
processor.
Power off/on
070:Error
PSE firmware fault
detected.
Power off/on
072:Error xx
Engine I/F Error
I/F error between
PU-CU.
Is CU assembly set properly?
Video Error.
A trouble was
detected during
image data
development.
(Illegal data
received)
Is the CU Assy installed
properly?
Power off/on
074:Error xxxxxxxx
075:Error xxxxxxxx
Video Error Fault
detected when image
data is extended.
Is CU assembly set properly?
Service call
081: ERROR
Parameterconsistency EEPROM or FLASH has become
incapable of reading or writing.
check error
Power off/on
073:Error xxxxxxxx
7-12
No Connect properly.
Yes Replace fan.
No Replace TBH PCB.
Does error reoccur?
Power OFF/ON.
Yes Replace TBH PCB.
Does error reoccur?
Power OFF/ON.
Yes Replace TBH PCB.
Is error recovered by replacing
SP1 /TBH board?
No Set properly.
Yes Replace SPI PCB.
No Replace PU PCB (PRN)
No Redo the installation
Yes properly.Replace the TBH
PCB.
Reinstall or replace the
optional RAM DIMM.
Replace the interface
cable.Redo the installation of
the PC printer driver.
No Set properly.
Yes Replace SPI/TBH PCB
Replace the CU board if
the problem remains
after cycling the power.
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Service Call Error (3/7)
Message
Cause
Service call
104:Error
Engine EEPROM
setting check is OK
when power ON. Then
detect read/ write error.
Service call
105:Error
An error detected by
checking, at printer's
power-om, EEPROM
installation.
Service call
106:Error
Abnormal engine
control logic.
Service call
120: ERROR
PU unit FAN motor
error
Error Description
Does error reoccur?
Yes
Power OFF/ON
Replace PU PCB(PRN)
Does error reoccur?
Yes
Power OFF/ON
Replace PU PCB (PRN)
Does error reoccur?
Yes
Power OFF/ON
Replace PU PCB (PRN)
1) Is the FAN in the PU unit working?
NO
YES
YES
Replace the FAN motor.
Replace the PU board (PRX).
Replace the PU board (PRX).
Is cable between PU board and highvoltage power unit connected
properly?
Is there no improperly connections?
No
Yes
Connect properly.
Check improper connections for high-voltage.
Replace high-voltage
power supply.
Is fan in low-voltage power supply unit
operating?
No
2) Does the same error occur after
replacement of the FAN motor?
Service call
121:Error
Service call
122:Error
High-voltage power
supply I/F error.
Low-voltage power
supply fan error.
Low-voltage power
supply temperature
error.
Service call
123:Error
Abnormal environment humidty /Not
connected humidity
sensor.
Service call
124:Error
Abnormal environment temperature.
Service call
126:Error
Condensation in the
printer was detected.
Service call
127:Error
Service call
131:Error
~
134:Error
Solution
No
Yes
Check connections for
connector of fan.
Replace low-voltage power
supply.
Replace fan motor.
Replace low-voltage power
supply.
Is fan connector connected properly?
No
Yes
Does error reoccur?
Yes
Power OFF/ON
Replace the operator panel
PCB (PRP)
Does error reoccur?
Yes
Power OFF/ON
Replace the operator panel
PCB(PRN)
Condensation iss likely to occur in
printers carried from the outside. Turn
on the printer again after it is exposed to
room temperature for two hours to half
a day. Does the error reoccur?
Error detected at the
fuser unit cooling
fan.
Is fan connector connected properly?
LED head fault
detected. (131 = Y,
132 = M, 133 = C,
134 = K)
Yes
Turn on the printer again
after it is left alone.
Replace the operator panel
PCB (PRP)
Does error reoccur?
No
Yes
No
Connect properly again.
Replace fan motor
Replace PU PCB (PRN)
Is LED head properly set?
No
Install the LED head unit
properly.
Check the LED head fuse.
Change the fuse.
Turn on the power again.
Replace the LED head unit.
(For fuse changing method,
see page 7-67.)
Is the LED head fuse blown out?
Does error reoccur?
Yes
Yes
No
Yes
7-13
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Service Call Error (4/7)
Message
Cause
Error Description
Service call
140:Error
~
142:Error
Error detected at
ID position of Up/
Down(140= Y, 141
= M, 142 = C)
Is ID unit set properly?
Service call
150:Error
~
153:Error
ID unit fuse
cannot be disconnected. (150 = Y,
151 = M, 152 = C,
153 = K)
Is ID unit setting proper?
Does error reoccur?
Does error reoccur?
Solution
Yes
No
Yes
Reset ID unit.
Turn power ON again.
Replace ID Up/Down
sensor.
No
Yes
Yes
Reset ID unit.
Turn power ON again.
After check connections
of cable between PRT
board and PU PCB,
replace PRT PCB.
Replace PU PCB (PRN)
Is error recovered by replacing
PRT board?
No
Belt unit fuse
cannot be disconnected.
Is belt unit setting proper?
Does error reoccur?
No
Yes
Yes
Reset belt unit.
Turn power ON again.
Check cable connections and, replace PU
PCB(PRN)
Fuser unit fuse
cannot be disconnected.
Is fuser unit set properly?
No
Does error reoccur?
Yes
Yes
After cleaning for fuser
connector, reset.
Turn power ON again.
Check cable connections and replace PU
PCB (PRN)
Service call
160:Error
~
163:Error
Error detected by
toner sensor. (160
= Y, 161 = M, 162
= C, 163 = K)
It does not occure
in factory default
setting.
Is toner cartridge setting?
Is toner lock lever setting?
No
No
Does error reoccur?
Yes
Service call
167:Error
Thermistor Slope
Error
Is an error message indicated?
Is the error issued again?
Yes
Service call
154:Error
Service call
155:Error
Yes
Service call
168:Error
Compensation
Thermistor Error
Is an error message indicated?
Is the error issued again?
Yes
Yes
Service call
169:Error
Upper Side
Thermistor Error
Is an error message indicated?
Is the error issued again?
Yes
Yes
7-14
Set toner cartridge.
Turn a lock lever of toner
to a fixed position.
Replace toner sensor or
assembly.
Turn on the power
again.
Leave the printer as is
for 30 minutes, and turn
on the power again.
Turn on the power
again.
Leave the printer as is
for 30 minutes, and turn
on the power again.
note)
Turn on the power
again.
Leave the printer as is
for 30 minutes, and turn
on the power again.
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Service Call Error (5/7)
Message
Cause
Service call
170:Error
171:Error
Short circuit in fuser
thermistor or open
detected.
Service call
172:Error
173:Error
Abnormal temperature detected by
fuser thermistor
(high-temp or low
temp.)
Service call
174:Error
Short circuit in back
up roller thermistor
detected (at high
temperature).
Service call
175:Error
Open of back up
roller thermistor
detected (at low
temperature).
Error Description
Solution
Turn power ON again.
Replace fuser unit.
note)
Does error reoccur?
Yes
Does error reoccur?
Yes
Turn power ON again.
Replace fuser unit.
Does error reoccur?
Yes
Turn power ON again.
Replace fuser unit.
Does error reoccur?
Yes
Turn power ON again.
Replace fuser unit.
note)
Service call
176:Error
177:Error
Abnormal (high)
temperature of back Does error reoccur?
up roller thermistor
detected.
Yes
Turn power ON again.
Replace fuser unit.
Service call
181:Error
182:Error
Option unit I/F error.
(181 = Duplex Unit,
182 = Option Tray)
Yes
Turn power ON again.
After checking connection
parts of connector,
replace option unit.
Power off/on
190:Error
System Memory
Overflow.
Does error reoccur?
Service call
200:Error
~
202:Error
PU Firmware
download Error.
Error occurered while writing over
the PU firmware.
Turn the printer OFF/ON,
and retry to download the
PU firmware again.
(Usually, the procedure
(PU firmware download)
which isn’t done, so this is
not occur.)
Power off/on
209:Download Error
Media Table
download Error.
Downloading Media Table to PU has
failure.(Related to Custom Media
Type)
Turn the printer OFF/ON,
and retry to download the
PU firmware, again.
(Usually, the procedure
isn’t done, so this is not
occur.)
Power off/on
203:Error
204:Error
207:Error
208:Error
214:Error
F0C:Error
F0D:Error
FFE:Error
FFF:Error
An error was
detected of the CU
program.
(203~214 is not
occure in usual
operating.)
Reinstall the CU board.
Is the error message displayed
again?
After turn power OFF,
check connections
between CU board and
PU board. Then turn
power ON again.
Does error reoccur?
Yes
Turn power ON again.
Add option RAM DIMM.
7-15
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Service Call Error (6/7)
Message
Cause
Error Description
Service call
220:Error
False setting of a
record medium
detected by a print
statistics.
Take off the HDD or replaced?
Yes
Reset original HDD.
Service call
230:Error
RFID Reader not
Installed
RFID read device error
Yes
Is the error issued again?
Yes
Check the connection of
the RFID R/W board.
Replace the RFID R/W
board.
Replace the S2V PCB.
Service call
231:Error
RFID Reader I/F
Error
An interface error was detected
with the RFID reader device.
01: communication error
between the RFID reader and
the engine PCB.
02: the transceiver circuit error
of the RFID reader.
03: communication error
between the RFID reader and
the Tag chip.
04: the RFID Tag detection
error(more than 4 chips).
01: Same as Error 230
02: Replace RFID R/W
board.
03: Check the antenna
cable connection.
04: Check to see if the
quantity of RFID Tags is
correct.
Service call
250:Error
Secure File
Erasing Error
An erasing error of an encrypted
file was detected.
Did the user agree to execute
HDD ERASE?
Notify the user that Disk
ERASE needs to be
executed to erase the
encrypted file, so that
the HDD is restored to
the original state as at
the time of purchase.
ADMIN MENU
HDD ERASE
Service call
251:Error
Secure Disk
Erasing Error
An error was detected during
Disk ERASE.
Can the error indication be
reproduced?
Turn the power off and
on again.
Replace the HDD.
Power off/on
901:Error
902:Error
Short or open in
belt thermistor
detected.
Is belt thermistor cable setting
proper?
Does error reoccur?
Power off/on
903:Error
904:Error
7-16
Solution
Abnormal temperature detected by
belt thermistor
(high-temp or low
temp.)
Is belt thermistor cable setting
proper?
Does error reoccur?
Yes
No
Connect cable set
properly again.
Yes
Yes
Turn power ON again.
Replace belt
thermistor.
No
Connect cable set
properly again.
Turn power ON again.
Replace belt thermistor
and leave aside for 30
min. Then turn power ON
again.
Yes
Yes
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Service Call Error (7/7)
Message
Cause
Duplex FANO Alarm
Detection
Service call
918:Error
Error Description
Solution
FAN error inside the Duplex.
Is the error issued again when the
power is turned on again?
Yes
Check to see if the
Duplex is properly
installed.
Check to see if the FAN is
properly connected.
Replace the FAN.
Yes
Yes
Check to see if the K-ID is
properly installed.
Replace the K-ID.
Replace the K-ID motor.
Yes
Yes
Check to see if the fuser
unit is properly installed.
Replace the fuser unit.
Replace the fuser motor.
Yes
Power off/on
923:Error
Black Image
Drum Lock Error
Service call
928:Error
Fuser MotorLock
Error
Service call
980:Error
Error by media
clinging to the fuser
SDRAM ERROR
PU board SRAM
error
XXXXXXXXXXXXXXXX
CRC CHECK NG
A PU download
data CRC check
error.
LOADER VERSION
XX XX
PU board Flash
ROM hash check
error
WDT ERROR
PU firmware went
haywire.
COMMUNICATION
ERROR
An error in a PU-CU
interface.
The black image drum (K-ID)
does not rotate properly.
Is the error message issued again
when the power is turned on?
The fuser unit does not rotate
properly.
Does the error reoccur after power
cycling?
Media has clung to the fuser.
Does error reoccur?
Power OFF
Replace the fuser unit.
Yes
After PU data (PU firmware, custom
media data and LED head
adjustment data) downloading, a
CRC check error was detected.
Does error reoccur?
Turn on the printer again
and redownload the data
(during usual printer
operation, the
downloading is not
performed and the error
does not occur).
Yes
Does error reoccur?
Yes
Is the CU assy installed properly?
No
Yes
Does the printer recover from the
error by replacing the SP1 /TBH
board.
Note)
Turn on the printer again.
Replace the PU board
(PRN).
No
Turn on the printer again.
Replace the PU board
(PRN).
Turn on the printer again.
Replace the PU board
(PRN).
Reinstall the assy
properly.
Replace the SP1 /TBH
board.
Replace the PU board
(PRN).
SERVICE CALL Error 168, Error 171 and Error 175 are likely issued when the printer is
cool at 0 deg.C or lower.Therefore, if the printer is cool, turn on the power again after it
has warmed up.
7-17
CHAPTER 7
B.
TROUBLESHOOTING PROCEDURES
Preparing for troubleshooting
(1)LCD Display Malfunction ..........................................................................................
(1-1)Nothing is displayed in LCD ............................................................................
(1-2)The first line is black display in LCD ...............................................................
(1-3)PLEASE WAIT
(The display changes to “COMMUNICATION ERROR” if you leave them as they are) .
(1-4)An error message related to the operation panel is displayed. .......................
(1-5)“RAM CHECK” or “INITIALIZING” are displayed ............................................
(2) Irregular Operation of the device after turning on the power ..................................
(2-1)No operation ...................................................................................................
(2-2)Abnormal sound ..............................................................................................
(2-3)Abnormal odor ................................................................................................
(2-4)Slow starting time ............................................................................................
Error number and jam location at paper jam..................................................................
(3) Paper Feed Jam(Error 391:1st Tray) ......................................................................
(3-1)Paper feed jam occurs right after turning on the power (1st Tray) ..................
(3-2)Paper feed jam occurs right after paper feeding starts (1st Tray) ...................
(4) Paper Feed Jam (Error 390:Multi-purpose Tray) ....................................................
(4-1)Paper feed jam occurs right after turning on the power (Multi-purpose Tray) .
(4-2)Paper feed jam occurs right after paper feeding starts (Multi-purpose Tray) ..
(5) Paper Path Jam(Error 381) ....................................................................................
(5-1)Paper path jam occurs right after turning on the power ..................................
(5-2)Paper path jam occurs right after feeding paper .............................................
(5-3)Paper path jam occurs in a path route ............................................................
(5-4)Paper path jam occurs right after reaching the fuser unit ...............................
(6) Paper Exit Jam(Error 382) ......................................................................................
(6-1)Paper exit jam occurs right after turning on the power ...................................
(6-2)Paper exit jam occurs right after feeding paper ..............................................
(6-3)Paper exit jam occurs in a path route .............................................................
(7) Duplex Print Jam(Error 370,371,372,373,383) .......................................................
(7-1)Duplex print jam occurs right after turning on the power ................................
(7-2)Duplex print jam occurs in the Duplex entry ...................................................
(7-3)Duplex print jam occurs in reverse of the paper .............................................
(7-4)Duplex print jam occurs in the Duplex input ....................................................
(7-5)Paper is not fed to a Resist roller from Duplex section ...................................
(8) Paper Size Error (Error 400) ...................................................................................
(8-1)Paper jam occurs when the end of paper is near IN1 sensor. ........................
(9) ID Unit Up-Down Error(Service Call 140-143) ........................................................
(9-1)An error occurs in the operation of ID Unit Up ................................................
(9-2)An error occurs in the operation of ID Unit Down ...........................................
(10)Fuser Unit Error(Error 170-177) .............................................................................
(10-1)An error occurs right after turning on the power ...........................................
(10-2)An error occurs in 1 min. from turning on the power .....................................
(11)Motor Fan Error(Error 120,127,051) .......................................................................
(11-1)Low voltage power unit fan or CU fan does not rotate right
after turning on the power .............................................................................
(11-2)ID cooling fan does not rotate in printing ......................................................
(11-3)DUPLEX fan does not rotate in DUPLEX printing .........................................
(12)Print Speed is Slow (Low Performance) .................................................................
(12-1)Print speed decreases up to 2ppm ...............................................................
(12-2)Print speed decreases ..................................................................................
(13)Option unit is not recognized ..................................................................................
(13-1)Duplex unit is not recognized ........................................................................
(13-2)2nd Tray unit is not recognized .....................................................................
7-18
7-20
7-20
7-21
7-22
7-22
7-23
7-23
7-23
7-24
7-25
7-25
7-26
7-33
7-33
7-33
7-35
7-35
7-36
7-37
7-37
7-38
7-40
7-41
7-42
7-42
7-43
7-44
7-45
7-45
7-45
7-46
7-46
7-47
7-47
7-47
7-48
7-48
7-49
7-50
7-50
7-50
7-51
7-51
7-51
7-51
7-52
7-52
7-52
7-52
7-52
7-53
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(14)LED head is not recognized(Error 131,132,133,134) .............................................
(14-1)Service Call 131-134(LED HEAD Missing) ...................................................
(15)Toner cartridge is not recognized(Error 540,541,542,543) ....................................
(15-1)Errors caused by consumables .....................................................................
(15-2)Errors caused by toner sensor ......................................................................
(15-3)Errors caused by machine defects ................................................................
(16)Fuse Cutout Error (Error 150-155) .........................................................................
(16-1)Fuse cutout errors .........................................................................................
(17)Dew Condensation Errors (Error 123) ....................................................................
(17-1)Dew Condensation ........................................................................................
7-53
7-53
7-54
7-54
7-54
7-55
7-55
7-55
7-56
7-56
Note! When the PU PCB(PRN PCB) is replaced, first read the data of the EEPROM chip of the
old PCB, and then, copy it to the new PCB after the replacement. (See page 5-40 "Precautions
on the replacement of engine control PCB").
7-19
CHAPTER 7
(1)
TROUBLESHOOTING PROCEDURES
LCD Display Malfunction
(1-1)Nothing is displayed in LCD
Confirmation Items
Confirmation Tasks
Action at NG
(1-1-1)Confirm fuse
F5 (fuse) of PU PCB(PRX
PCB)
Check to see if F5 is blown out.
Replace F5 or PRX
PCB.
Connection between lowCheck to see if the cord from the low-voltage power supply is
voltage power supply unit and connected properly to the POWER connector of the PU
PU PCB (PRX PCB)
PCB(PRX PCB). Check for any incomplete connection or skew
insertion.
Redo the insertion of
the cord properly.
Cord ASSY interconnecting
the low-voltage power supply
unit and the PU PCB (PRX
PCB)
Replace the cord with a
normal one.
(1-1-2)Confirm connection systems
Check to see if the cord has any wire breakage.
Check to see if the cord has any peel-off of the covering.
Check for any fault in the cord ASSY, such as dislocated wire,
etc.
Connection between PU
Check to see if the 7pin FFC is properly plugged into the OPE Redo the insertion of
PCB(PRX PCB) and operator connector of the PU PCB(PRX PCB). Check to see if the 7pin
the cord properly.
panel PCB(PRP PCB)
FFC is properly plugged into the CN connector of the operator
panel PCB (PRP PCB). Check for any incomplete connection or
skew insertion.
FFC interconnecting the PU
PCB (PRX PCB) and the
operator panel PCB (PRP
PCB).
Check for wire breakage with a circuit-tester. Also, check
visually for peel-off of the covering.
FFC interconnecting the PU
PCB (PRX PCB) and the CU
PCB.
Check to see if the 12pin FFC is properly plugged into the CUIF Replace the lowvoltage power supply.
connector of the PU PCB (PRP PCB). Check similarly the CU
PCB side also.
Replace the FFC with a
normal one.
(1-1-3)Confirm the power systems
AC power supplied to the
printer
Check the supply voltage of the AC power.
Supply AC power.
Voltage setting of low-voltage Measure the supplied AC voltage. Check the power supply
Set the low-voltage
power supply unit (100V
power setting to the
settings of the printer in use.(Check the short-circuit plug
system/230V system)
designed for switching of low-voltage power setting. Short-circuit proper values.
plug provided/not provided = 100V system/230V system.)
5V power supplied to the PU
PCB (PRX PCB)
Check the 5V power at pin 7 of the POWER connector of the PU Replace the lowvoltage power supply.
PCB (PRX PCB).
5V power supplied to the
operator panel PCB (PRP PCB)
Check the 5V power at pin 4 of the CN connector of the operator Replace the F5 or PRX
PCB.
panel PCB (PRP PCB)..
(1-1-4)Confirm the power short
5V power and 24V power
Check for short-circuiting through the POWER connector of the Replace the shortsupplied to the PU PCB (PRN PU PCB.
circuited part.
PCB)
4, 5, 6 pin: 24V
7 pin: 5V
8 pin: 0VL
1, 2, 3 pin: 0VP
If there is any short-circuiting, locate it by isolation.
Unplug the cords connected to the PU PCB (PRX PCB), one by
one, and locate the short-circuited part.
7-20
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(1-2)The first line is black display in LCD
Confirmation Items
Confirmation Tasks
Action at NG
(1-2-1) Check of connections
Check to see if the cord from the lower-voltage power supply is Redo the insertion of
Connection between lowthe cord properly.
voltage power supply unit and connected properly to the POWER connector of the PU PCB
(PRX PCB).
PU PCB (PRX PCB)
Check for any incomplete connection or skew insertion.
Cord ASSY interconnecting
the low-voltage power supply
unit and the PU PCB (PRX
PCB)
Check to see if the cord has any wire breakage.
Replace the cord with a
Check to see if the cord has any peel-off of the covering.
normal one.
Check for any fault in the cord ASSY, such as dislocated wire,
etc.
Check to see if the wires are properly connected on a 1-pin to 1pin basis.
Connection between PU PCB Check to see if the 7-pin FFC is properly plugged into the OPE
connector of the PU PCB (PRX PCB).
(PRX PCB) and operator
Check to see if the 7-pin FFC is properly plugged into the CN
panel PCB (PRP PCB)
connector of the operator panel PCB (PRP PCB).
Check for any incomplete connection or skew insertion.
Redo the insertion of
the cord properly.
Check for wire breakage with a circuit-tester. Also, check
visually for peel-off of the covering.
Replace the FFC with a
normal one.
I/F signal from PU PCB (PRX
PCB) to operator panel PCB
(PRP PCB)
Check to see if there is signal output through the OPE
connector of the PU PCB (PRX PCB)
Pin 1: CLK
Pin 4: Transmitting data (Transmission of PU PCB)
Pin 6: CLR
The signal is permanently output if the PCB is normal.
Replace the operator
panel PCB (PRP PCB).
I/F signal from operator panel
PCB (PRP PCB) to PU PCB
(PRX PCB)
Check to see if there is signal output through the OPE
connector of the PU PCB (PRX PCB)
Pin 3: Receiving data (Reception of PU PCB)
The signal is permanently output if the PCB is normal.
Replace the operator
panel PCB (PRP PCB).
FFC interconnecting the PU
PCB (PRX PCB) and the
operator panel PCB (PRP
PCB).
(1-2-4)Check of LSI operation
7-21
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(1-3)PLEASE WAIT
(The display changes to “COMMUNICATION ERROR” if you leave them as they are)
Confirmation Items
Confirmation Tasks
Action at NG
(1-3-1) Check of installed state of PCB
Connected state between PU Check the engagement between the CUIF connector of the PU
PCB and CU PCB
PCB and the FFC connector of the CU PCB. (Engagement
between PU and CU PCBs)
Connect the FFC
properly.
Check to see if the option
RAM DIMM/HDD is used in
the CU PCB.
Correct the inserted
state of the DIMM.
Replace the optional
item, if necessary.
Does the PCB operate after the RAM DIMM or HDD is
removed?
Check for a skew insertion or incomplete insertion.
Is the RAM DIMM/HDD a genuine part?
(1-3-3) Execution of upgrading of PU firmware version
Upgrading of PU firmware
version
This indication will be produced following upgrading of the PU
firmware version.
Verify the PU version by conducting Menu Print or using the
maintenance function.
If the error recurs even
after the power is
turned on again,
conduct the checking of
(1-3-1) and (1-3-2).
(1-4)An error message related to the operation panel is displayed.
Confirmation Items
Confirmation Tasks
Action at NG
(1-4-1) Error messages
Error messages
7-22
Check the details in the Error Message Table.
Follow the instructions.
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(1-5)“RAM CHECK” or “INITIALIZING” are displayed
Confirmation Items
Confirmation Tasks
Action at NG
(1-5-1) Indications on the operator panel freeze.
(2)
Operator panel indications
The indication of "RAM CHECK" or "INITIALIZING" remains on
permanently.
Replace the ROM
DIMM of the CU PCB
or the CU PCB.
Check to see if the option
RAM DIMM/HDD is used in
the CU PCB.
Does the PCB operate after the RAM DIMM or HDD is
removed?
Check for a skew insertion or incomplete insertion.
Is the RAM DIMM/HDD a genuine part?
Correct the inserted state of the DIMM.
Replace the optional
item, if necessary.
Irregular Operation of the device after turning on the power
(2-1)No operation
Confirmation Items
Confirmation Tasks
Action at NG
(2-1-1) Check of parts related to power supply
AC power supplied to the
printer
Check the supply voltage of the AC power.
Supply AC power.
Voltage setting of low-voltage
power supply unit (100-V
system/230-V system)
Measure the supplied AC voltage.
Check the power supply settings of the printer in use.
(Check the short-circuit plug designed for switching of lowvoltage power supply setting [CN5]. Short-circuit plug
provided/not provided = 100-V system/230-V system.)
Set the low-voltage
power setting to the
proper values.
3.3V, 5V and 24V power
Check the power through the POWER connector of the PU PCB Replace the lowsupplied to the PU PCB (PRX (PRX PCB).
voltage power supply.
PCB)
4, 5, 6 pin: 24V
7 pin: 5V
8 pin: 0VL
1, 2, 3 pin: 0VP
(2-1-2) Check of connections
Connected state of operator
panel
Check the items of (1-1).
Follow the description
The operator panel needs to be detected and start operating, so of (1-1).
that the printer functions.
7-23
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(2-2)Abnormal sound
Confirmation Items
Confirmation Tasks
Action at NG
(2-2-1) Check for motor step-out (Abnormal driver)
Operating state of motors
Use the self-diagnostic mode to check to see if the motors are
operating normally.
Check in the presence and absence of a load.
If abnormal, the motors will emit a "boo."
State of motor cords
Check the laying of motor cords. Check visually, and also check Redo the laying of the
for short-circuiting with a circuit-tester.Disconnect the motor cord cord properly.
on the PCB side, and check the resistance between each pin of
the disconnected cord side and the FG.
Replace the motor cord.
Replace the PU PCB
(PRX PCB)
(2-2-2) Check for motor step-out (Loading problem of consumables)
Operating state of motors
Use the self-diagnostic mode to check to see if the motors are
operating normally.
Check in the presence and absence of a load.
If abnormal, the motors will emit a "boo."
Replace the
corresponding
consumable.
To use a new
consumable on a trial
basis, use FUSE KEEP
MODE of the System
Maintenance Menu.
(2-2-3) Check for gear tooth skip (Loading problem of consumables)
Operating state of motors
Use the self-diagnostic mode to check to see if the motors are
operating normally.
Check in the presence and absence of a load.
If abnormal, the motors will emit "pup, pup."
Replace the
corresponding
consumable.
To use a new
consumable on a trial
basis, use FUSE KEEP
MODE of the System
Maintenance Menu.
Installed state of
consumables
Visually check to see if the consumables are installed in the
prescribed positions where their gears are engaged.
Replace or modify the
necessary mechanical
part.
Check to see if the peripheral cords of the FAN are laid so
poorly that the FAN blades are touching the cords.
If the cords are laid improperly, "cluck, cluck" will be heard.
Correct the laying of
cords.
(2-2-4) Check of laying of cords
Laying of peripheral cords
around each cooling FAN
(2-2-5) Check of installed state of mechanical parts
Check the installed state of
the sill plates under the CU
and PU PCBs.
7-24
Remove the PCBs and check visually the installed state of the
sill plates.
If the sill plates are not
hooked in the
prescribed positions,
correct their
installation.
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(2-3)Abnormal odor
Confirmation Items
Confirmation Tasks
Action at NG
(2-3-1) Location of source of foul smell
Fuser unit
Take out the fuser unit, and check for the smell.
Conduct (2-3-2).
Low voltage power supply
unit
Take out the lower-voltage power supply unit, and check for the Replace the lowsmell.
voltage power supply
unit.
(2-3-2) Check of state of Fuser unit
Life count of fuser unit
Check the life count of the fuser unit in the self-diagnostic mode. If the unit is like-new, it
necessarily emits some
foul smell.
Check for foreign matter in
fuser unit
Check for any foreign matter trapped in the fuser unit, such as a Remove the foreign
paper chip.
matter.
(2-4)Slow starting time
Confirmation Items
Confirmation Tasks
Action at NG
(2-4-1) Check of fuser unit
Halogen lamp
Check the wattage of the halogen lamp installed in the fuser
unit.
Replace the lamp with
one having the
specified voltage and
wattage.
Redo the installation of the optional parts (expansion memory
and HDD), and check their operation.
Replace the optional
items
(2-4-2) Check of optional parts
Expansion memory, HDD
7-25
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Error number and jam location at paper jam
Name
Error No.
Jam release method
Reference Corresponding sensor
370
Duplex reversal
J1
DUP-IN, DUP-R
Jam release method 3
371
Duplex input
J2
DUP-F, DUP-R
Jam release method 3
372
Feed error at Duplex
J3
IN1
Jam release method 1
373
Multi-feed in Duplex Unit
J4
DUP-B
Jam release method 3
380
Feed
J5
IN2, WR
Jam release method 1
381
Transport
J6
IN1, IN2, WR, EXIT
Jam release method 2
382
Exit
J7
EXIT
Jam release method 2
383
Duplex entry
J8
EXIT, DUP-IN, DUP-R Jam release method 2
385
Around Fuser Unit
J13
Fuser thermistor
Jam release method 2
390
Feed error at front feeder
J9
IN2, WR
Jam release method 1
391
Tray1
J10
IN1
Jam release method 1, 4
392
Tray2
J11
2nd-IN
Jam release method 4
400
Paper size error
J12
IN1
Jam release method 1
Diagram of jam location
J7(382:EXIT)
J13(385: Around Fuser Unit)
EXIT SENSOR
J6(381:TRANSPORT) J9(390:MISS FEED AT FRONTFEEDER)
IN2 SENSOR
J5(380:FEED)
J12(400:PAPER SIZE ERROR)
WR SENSOR
J8(383:DUPLEX ENTRY)
DUP-IN SENSOR
DUP-R SENSOR
DUP-F SENSOR
IN1 SENSOR
J10(391:TRAY1)
DUP-B SENSOR
J4(373:MULTIFEED IN DUPLEX UNIT)
J1(370:DUPLEX REVERSAL)
J3(372:MISS FEED AT DUPLEX)
J2(371:DUPLEX INPUT)
J11(392:TRAY2)
2nd-IN SENSOR
7-26
CHAPTER 7
TROUBLESHOOTING PROCEDURES
JAM RELEASE METHOD 1
REMOVING THE JAMMED PAPER
FRONT COVER SECTION (CODES: 372, 380, 390, 391, 400)
Open the front cover, and if the leading end or trailing end of the jammed paper is visible, pull out
the paper slowly. If code 400 is issued, the paper may be unloaded automatically. If that is the case,
opening and closing of the cover will clear the error.
If you see the rear edge of paper
Paper
Front cover
If you see the top edge of paper
Paper
Front cover
If you do not see the top edge of paper
Front cover
PAPER EXIT PART (CODE: 382)
Pull out the jammed paper from the exit slowly.
Note! Even when paper is jammed in the delivery section, pull out the paper to the inside of the
printer, if it is visible under the top cover. Forcing the paper out toward the rear could
damage the fuser unit.
7-27
CHAPTER 7
TROUBLESHOOTING PROCEDURES
JAM RELEASE METHOD 2
FUSER UNIT SECTION (CODES: 381, 382, 383,385)
Possible to get burned.
The fuser unit can be very hot. Be careful not to touch it.
If the unit remains hot, do not hasten to work, but wait, until after the
unit has cooled down a little, and then remove the paper.
(1) Raise the lock levers (2, blue) of the fuser unit in the direction of the arrows.
(2) Take out the fuser unit holding it by the handle, and place it on a flat table.
Handle
Fuser unit
locking lever
(blue)
Fuser unit
locking lever (blue)
(3) While pushing the lever (Blue) of the fuser unit in the direction of the arrow, pull out the
jammed paper always in the direction of the arrow (forward).
4/ Fuser unit lever (Blue)
Fuser unit
locking lever (blue)
7-28
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(4) Hold the fuser unit again by the handle and put it gently back in the printer.
(5) Push the lock levers (2, blue) of the fuser unit toward the rear, and fasten the unit
Fuser unit
locking lever (blue)
Handle
Note!
After a jammed paper has been removed from the fuser unit section, unfixed toner may
still remain inside the fuser unit. Therefore, execute the Menu Map print (page 3-23),
or print blank paper several times.
If the paper jam error is not cleared even after the jammed paper has been removed, remove the
other jammed paper by the procedure described below.
(1) Discharge static electricity by touching the screw by hand.
Screw
7-29
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(2) Take out the image drum cartridges (4), and place them on a flat table.
(3) Cover the image drum cartridges thus taken out with a black sheet of paper.
Note!
•
The image drums (green tubular parts) are extremely vulnerable. Use good caution
in handling them.
• Do not expose the image drum cartridges to direct sun or intense light (over
approximately 1500 luxes). Even under the room lighting, do not leave them exposed
for five minutes or longer.
Top cover
Image drum cartridge
Black paper
(4) Pull out the jammed paper slowly.
WHEN THE LEADING END OF THE PAPER IS VISIBLE
Pull out the paper slowly to the inside of the printer.
7-30
CHAPTER 7
TROUBLESHOOTING PROCEDURES
WHEN NEITHER THE LEADING END NOR THE TRAILING END IS VISIBLE
First slide the jammed paper into the direction of the arrow, and then, pull it out slowly.
Fuser unit
Paper
WHEN THE TRAILING END OF THE PAPER IS VISIBLE
While pushing the lever of the fuser unit into the direction of the arrow, pull out the jammed paper
slowly.
Fuser unit lever
Fuser unit
(5) Put the image drum cartridges back in place.
7-31
CHAPTER 7
TROUBLESHOOTING PROCEDURES
JAM RELEASE METHOD 3
TWO-SIDED PRINT UNIT SECTION (OPTIONAL)(CODES: 370, 371, 373)
(1) Open the two-sided print unit cover by pushing the jam releasing lever of the two-sided
print unit section.
Duplex unit cover
Jam release lever
(2) Take out the jammed paper.
If the paper is not visible, close the two-sided print unit cover briefly, and the paper will
be unloaded automatically.
Note!
If the two-sided print unit needs to be drawn out, turn off the power of the printer.
JAM RELEASE METHOD 4
Duplex unit cover
SECOND TRAY UNIT SECTION (OPTIONAL)(CODES: 391, 392)
(1) Draw out the paper cassette of the second tray unit section, and remove the jammed
paper.
(2) After removing the paper, open and close the front cover by holding the handle under the
operator panel.
Front cover
Paper cassette
7-32
CHAPTER 7
(3)
TROUBLESHOOTING PROCEDURES
Paper Feed Jam(Error 391:1st Tray)
(3-1)Paper feed jam occurs right after turning on the power (1st Tray)
Confirmation Items
Confirmation Tasks
Action at NG
(3-1-1) Check of state of running route
Paper running route in front
unit
Open the front cover, and check to see if there is paper jammed Remove the jammed
on the running route.
paper
(3-1-2) Check of state of mechanical parts
Check to see if the sensor levers demonstrate any abnormal
shape or motion.
Replace the sensor
lever with a normal
one.
Check the state of sensor
signal detection.
Use the SWITCH SCAN function of the Maintenance Menu to
check to see if the sensor signal is detected normally.
Replace the PU PCB
(PRX PCB), front
sensor PCB (RSF
PCB) or the connection
cord.
Check the output levels of
inlet sensors 1 and 2
Check the following signals through the FSNS connector of the Replace the front
PU PCB (PRX PCB).
sensor PCB (RSF
Pin 4: Inlet sensor 1
PCB).
Pin 3: Inlet sensor 2
Confirm that the above signal levels vary as the sensor levers
are actuated.
Check the power supply of
the front sensor PCB (RSF
PCB).
Check the 5-V power through the CN connector of the front
sensor PCB (RSF PCB).
Pin 5: 5V power
Pin 1: 0VL
Check the sensor levers of
inlet sensors 1 and 2.
(3-1-3) Check of electrical parts
Replace the connection
cord.
(3-2)Paper feed jam occurs right after paper feeding starts (1st Tray)
Confirmation Items
Confirmation Tasks
Action at NG
(3-2-1) Check of state of running route
Paper running route in front unit
Check to see if there is paper jammed on the running route.
Remove the jammed
paper.
(3-2-2) Check of state of mechanical parts
Check the sensor levers of
inlet sensors 1 and 2.
Check to see if the sensor levers demonstrate any abnormal
shape or motion.
Replace the sensor
lever with a normal
one.
7-33
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Confirmation Items
Confirmation Tasks
Action at NG
(3-2-3) Check of operating state of motors
Feed motor
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the PU PCB
and check to see if the feed motor operates normally.
(PRX PCB) or feed
motor.
Feed motor driver
Unplug the HOP connector of the PU PCB (PRX PCB), and
confirm the following on the connector side:
Several Mohms between pin 1 and FG
Several Mohms between pin 2 and FG
Several Mohms between pin 3 and FG
Several Mohms between pin 4 and FG
Replace the PU PCB
(PRX PCB).
Feed motor drive cord
Check the connected state of the cord.
Check for incomplete connection or skew insertion, and check
the cord visually to see if it has any assembling problem.
Redo the connection
properly.
Replace the cord with a
normal one.
Feed motor drive cord
Check to make sure that the cord is not caught under any
Replace the cord, and
assembled part of the printer. Unplug the HOP connector of the correct the assembling
PU PCB (PRX PCB), and confirm the following on the cord side: to make it normal.
Short-circuiting between pin 1 and FG
Short-circuiting between pin 2 and FG
Short-circuiting between pin 3 and FG
Short-circuiting between pin 4 and FG
Feed motor
Confirm 3.5‰ of resistance is seen between 5pin-6pin,and 7pin- Replace the feed
8pin each at the cord side after pulling out HOPKID connector of motor.
the PU board (PRN PCB).
(3-2-4) Check of connections
(3-2-5) Check of operating state of solenoid
Feed solenoid
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the PU PCB
and check to see if the feed solenoid operates normally.
(PRX PCB) or feed
Make this checking with the right side plate detached, so that solenoid.
the solenoid is visible.
Feed solenoid
Check to see if there is anything that interferes with the moving Correct the assembling
part of the solenoid (cord, etc.).
of the printer to make it
normal.
(3-2-6) Check of connections
7-34
Feed solenoid cord
Check the connected state of the cord.
Check for any incomplete connection or skew insertion, and
check the cord visually if it has any assembling problem.
Correct the connection
properly.
Replace the cord with
a normal one.
Feed solenoid cord
Check to make sure that the cord is not caught under any
assembled part of the printer.
Unplug the HSOL connector of the PU PCB (PRX PCB), and
confirm the following on the cord side:
Short-circuiting between pin 1 and FG
Unplug the HSOL connector, and check to see if there is a
resistance of approximately 89 ‰ between pin 1 and pin 2.
Replace the solenoid
Assy, and redo the
reassembling properly.
CHAPTER 7
(4)
TROUBLESHOOTING PROCEDURES
Paper Feed Jam (Error 390:Multi-purpose Tray)
(4-1)Paper feed jam occurs right after turning on the power (Multi-purpose Tray)
Confirmation Items
Confirmation Tasks
Action at NG
(4-1-1) Check of state of running route
Paper running route in front
unit
Check to see if there is paper jammed on the running route.
Remove the jammed
paper.
(4-1-2) Check of state of mechanical parts
Check the sensor levers of
Check to see if the sensor levers demonstrate any abnormal
inlet sensor 2 and WR sensor. shape or motion.
Replace the sensor
lever with a normal
one.
(4-1-3) Check of electrical parts
Check the state of sensor
signal detection.
Use the SWITCH SCAN function of the self-diagnostic mode to Replace the PU PCB
check to see if the sensor signal is detected normally.
(PRX PCB), front
sensor PCB (RSF
PCB) or the connection
cord.
Check the output levels of
Check the following signals through the FSNS connector of the Replace the front
inlet sensor 2 and WR sensor. PU PCB (PRX PCB).
sensor PCB (RSF
Pin 2: WR sensor
PCB).
Pin 3: Inlet sensor 2
Confirm that the above signal levels vary as the sensor levers
are actuated.
Check the power supply of
the front sensor PCB (RSF
PCB).
Check the 5-V power through the CN connector of the front
sensor PCB (RSF PCB).
Pin 5: 5-V power
Pin 1: 0VL
Replace the connection
cord.
7-35
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(4-2)Paper feed jam occurs right after paper feeding starts (Multi-purpose Tray)
Confirmation Items
Confirmation Tasks
Action at NG
(4-2-1) Check of state of running route
Paper running route in multipurpose tray
Check to see if there is paper jammed on the running route.
Remove the jammed
paper.
Sheet receive (reed) of multipurpose tray
Check to see if the sheet receive is always located in the upper Modify the tray, so that
position.
the sheet receive will
be raised to the
prescribed position.
(4-2-2)Confirm condition of mechanical parts
Check sensor levers at the
entrance sensor 2 and WR
sensor lever
Check to see if the sensor levers demonstrate any abnormal
shape or motion.
Planetary gears for paper
feed control
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the planetary
and actuate the feed motor (FRONT MOTOR) to make sure that gear box.
both of the planetary gears rotate in their lower positions. (The
planetary gear box is the right-hand white molded section, which
is accessible by opening the front cover.)
Front cover
Check to see if the right and left locks of the front cover are
properly locked.
Replace the sensor
lever with a normal
one.
Replace the front unit.
(4-2-3) Check of the operating state of motors
Feed motor
Conduct the Motor and Clutch Test of the self-diagnostic mode, Exchange a PU board
and check to see if the feed motor operates normally.
(PRN PCB) or paper
feed motor.
Feed motor driver
Unplug the HOP connector of the PU PCB (PRX PCB), and
confirm the following on the connector side:
Several Mohms between pin 1 and FG
Several Mohms between pin 2 and FG
Several Mohms between pin 3 and FG
Several Mohms between pin 4 and FG
Exchange a PU board
(PRN PCB)
Feed motor drive cord
Check a connection status of the cord.
HOPKID connector of the PU board (PRN PCB).
Check half connection, incomplete plug-in or installation status
of the cord by eyes.
Correct the connection
properly.
Replace the cord with a
normal one.
Cord to drive a paper feed
motor
Check to make sure that the cord is not caught under any
Return the installation
assembled part of the printer. Unplug the HOP connector of the to a right status by
PU PCB (PRX PCB), and confirm the following on the cord side: exchanging a cord.
Short-circuiting between pin 1 and FG
Short-circuiting between pin 2 and FG
Short-circuiting between pin 3 and FG
Short-circuiting between pin 4 and FG
Feed motor
Confirm 3.5‰ of resistance is seen between 5pin-6pin,and 7pin- Replace the feed motor
8pin each at the cord side after pulling out HOPKID connector of
the PU board (PRN PCB).
(4-2-4) Check of connections
7-36
CHAPTER 7
(5)
TROUBLESHOOTING PROCEDURES
Paper Path Jam(Error 381)
(5-1)Paper path jam occurs right after turning on the power
Confirmation Items
Confirmation Tasks
Action at NG
(5-1-1) Check of state of running route
Paper running route in front
unit
Check to see if there is paper jammed on the running route.
Remove the jammed
paper.
(5-1-2) Check of state of mechanical parts
Check sensor levers of WR
sensor
Confirm that there is no abnormality in the shape of the sensor
lever and in the operation.
Replace the sensor
lever with a normal
one.
(5-1-3) Check of electrical parts
Check the state of sensor
signal detection.
Use the SWITCH SCAN function of the self-diagnostic mode to Replace the PU PCB
check to see if the sensor signal is detected normally.
(PRX PCB), front
sensor PCB (RSF
PCB) or connection
cord.
Check the output level of the
WR sensor.
Check the following signal through the FSNS connector of the Replace the front
PU PCB (PRX PCB). Pin 2: WR sensor
sensor PCB (RSF
Confirm that the above signal level varies as the sensor lever is PCB).
actuated.
Check the power supply of
the front sensor PCB (RSF
PCB).
Check 5V power with CN connector of a front sensor board
(RSF PCB).
5pin:5V Power
1pin:0VL
Replace the connection
cord.
7-37
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(5-2)Paper path jam occurs right after feeding paper
Confirmation Items
Confirmation Tasks
Action at NG
(5-2-1) Check of state of running route
Paper running route on the belt Remove the ID unit, and check to see if there is paper jammed
on the running route.
Remove the jammed
paper.
(5-2-2) Check of state of mechanical parts
Check the sensor lever of the Check to see if the sensor lever demonstrates any abnormal
WR sensor
shape or motion.
Replace the sensor
lever with a normal
one.
(5-2-3) Check of operating state of motors
7-38
Feed motor, belt motor, ID
motor
Conduct the Motor and Clutch Test of the self-diagnostic mode,
and check to see if the feed motor, belt motor and ID motor
operate normally.
Make this checking in the presence and absence of a load.
Replace the PU PCB
(PRX PCB), if the feed
motor, belt motor, IDup motor or ID motor is
faulty.
Replace the feed
motor, belt motor or ID
motor. Replace the ID
unit or belt unit. To use
a new consumable on
a trial basis, use FUSE
KEEP MODE of the
System Maintenance
Menu.
Feed motor driver, ID upmotor driver, and belt motor
driver
Unplug the HOP connector of the PU PCB (PRX PCB), and
confirm the following on the connector side:
Several Mohms between pin 1 and FG
Several Mohms between pin 2 and FG
Several Mohms between pin 3 and FG
Several Mohms between pin 4 and FG
Unplug the BELTIDUP connector of the PU PCB (PRX PCB),
and confirm the following on the connector side:
Several Mohms between pin 1 and FG
Several Mohms between pin 2 and FG
Several Mohms between pin 3 and FG
Several Mohms between pin 4 and FG
Several Mohms between pin 5 and FG
Several Mohms between pin 6 and FG
Several Mohms between pin 7 and FG
Several Mohms between pin 8 and FG
Replace the PU PCB
(PRX PCB), if the feed
motor, belt motor, ID
up-motor or ID motor is
faulty.
CHAPTER 7
Confirmation Items
TROUBLESHOOTING PROCEDURES
Confirmation Tasks
Action at NG
Feed motor drive cord, ID
motor drive cord, belt motor,
ID-up motor drive cord, fuser
drive cord
Check the connected states of the cords.
Check for any incomplete connection or skew insertion of the
HOP connector, DCID connector, DCHEAT connector,
BELTIDUP connector and RELAY connector of the PU PCB
(PRX PCB). Check for any incomplete connection or skew
insertion, and examine the cords visually to see if they have any
assembling problem.
Correct the connection
properly.
Replace the cord with a
normal one.
Feed motor drive cord, ID
motor drive cord, belt motor,
ID-up motor drive cord
Check to make sure that none of the cords is caught under any Replace the cord, and
assembled part of the printer.
correct the assembling
Unplug the HOP connector of the PU PCB (PRX PCB), and
to make it normal.
confirm the following on the cord side:
Short-circuiting between pin 1 and FG
Short-circuiting between pin 2 and FG
Short-circuiting between pin 3 and FG
Short-circuiting between pin 4 and FG
Unplug the BELTIDUP connector of the PU PCB (PRX PCB),
and confirm the following on the cord side:
Short-circuiting between pin 1 and FG
Short-circuiting between pin 2 and FG
Short-circuiting between pin 3 and FG
Short-circuiting between pin 4 and FG
Short-circuiting between pin 5 and FG
Short-circuiting between pin 6 and FG
Short-circuiting between pin 7 and FG
Short-circuiting between pin 8 and FG
(5-2-4) Check of connections
Feed motor, belt motor, ID up- Unplug the connectors of the respective PCBs, and confirm that Replace the feed
there are the following resistances between the pins of the cord motor, ID motor, or belt
motor
side:
motor.
HOP connector of PU PCB (PRX PCB)
Between pin 1 and pin 2: Approx. 3.5 ‰
Between pin 3 and pin 4: Approx. 3.5 ‰
BELTIDUP connector of PU PCB (PRX PCB)
Between pin 1 and pin 2: Approx. 6 ‰
Between pin 3 and pin 4: Approx. 6 ‰
Between pin 5 and pin 6: Approx. 3.5 ‰
Between pin 7 and pin 8: Approx. 3.5 ‰
7-39
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(5-3)Paper path jam occurs in a path route
Confirmation Items
Confirmation Tasks
Action at NG
Feed motor, belt motor, ID
motor, ID up/down-motor
Conduct the Motor and Clutch Test of the self-diagnostic mode,
and check to see if the feed motor, belt motor and ID motor
operate normally.
Make this checking in the presence and absence of a load.
Replace the PU PCB
(PRX PCB), or replace
the feed motor, belt
motor, ID motor, or ID
up-motor, or replace
the ID unit or belt unit.
To use a new ID unit or
belt unit on a trial basis,
use FUSE KEEP
MODE of the System
Maintenance Menu.
Feed motor driver, belt motor
driver, ID up-motor driver
Unplug the HOP connector of the PU PCB (PRX PCB), and
confirm the following on the connector side:
Several M‰ between pin 1 and FG
Several M‰ between pin 2 and FG
Several M‰ between pin 3 and FG
Several M‰ between pin 4 and FG
Unplug the BELTIDUP connector of the PU PCB (PRX PCB),
and confirm the following on the connector side:
Several M‰ between pin 1 and FG
Several M‰ between pin 2 and FG
Several M‰ between pin 3 and FG
Several M‰ between pin 4 and FG
Several M‰ between pin 5 and FG
Several M‰ between pin 6 and FG
Several M‰ between pin 7 and FG
Several M‰ between pin 8 and FG
Replace the PU PCB
(PRX PCB), if the feed
motor, belt motor or D
motor is faulty, or
replace the motor
driver PCB if the belt
motor is faulty.
(5-3-1) Check of operating state of motors
7-40
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(5-4)Paper path jam occurs right after reaching the fuser unit
Confirmation Items
Confirmation Tasks
Action at NG
(5-4-1) Check of operating state of motors
Fuser motor
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the PU PCB
and check to see if the fuser motor operates normally.
(PRX PCB). Replace
Make this checking in the presence and absence of a load.
the fuser motor.
Replace the fuser unit.
To use a new fuser unit
on a trial basis, use
FUSE KEEP MODE of
the System
Maintenance Menu.
(5-4-2) Temperature control of rotating roller
Heat roller detection
temperature
Check the detection temperature of the heat rollers in the selfdiagnostic mode. Check to see if an abnormally low or high
temperature is detected.
Replace the fuser unit,
or replace the junction
PCB (PRY PCB) or PU
PCB (PRX PCB). To
use a new fuser unit on
a trial basis, use FUSE
KEEP MODE of the
System Maintenance
Menu.
(5-4-3) Check of installed state of fuser unit
Fuser unit
Check to see if the fuser unit is properly installed (whether it is
pushed in to the lowest position).
Install the unit properly
in the printer.
7-41
CHAPTER 7
(6)
TROUBLESHOOTING PROCEDURES
Paper Exit Jam(Error 382)
(6-1)Paper exit jam occurs right after turning on the power
Confirmation Items
Confirmation Tasks
Action at NG
(6-1-1) Check of state of running route
Paper running route in delivery
section
Check to see if there is paper jammed on the running route.
Remove the jammed
paper.
(6-1-2) Check of state of mechanical parts
Check the sensor lever of the Check to see if the sensor lever demonstrates any abnormal
delivery sensor
shape or motion.
Replace the sensor
lever with a normal
one.
(6-1-3) Check of electrical parts
Check the state of sensor
signal detection.
Use the SWITCH SCAN function of the self-diagnostic mode to Replace the PU PCB
check to see if the sensor signal is detected normally.
(PRX PCB), EXIT
sensor or connection
cord.
Check the output level of the
EXIT sensor.
Check the following signal through the RELAY connector of the Replace the EXIT
sensor.
PU PCB (PRX PCB).
Pin 9: EXIT sensor
Confirm that the signal level varies as the sensor lever is
actuated.
Check the power of the
junction PCB (PRY PCB).
Check the 5-V power through the EXIT connector of the junction Replace the connection
PCB (PRY PCB).
cord.
Pin 1: 5-V power
Pin 3: 0 VL
(6-1-4) Check of connections
7-42
Signal cord for motor driver
PCB, EXIT sensor cord
Check to see if the FFC is properly plugged in the RELAY
Correct the connection
connector of the PU PCB (PRX PCB) and the PUIF connector of properly.
the junction PCB.
Check to see if the cord is properly connected in the junction
PCB (PRY PCB) and EXIT sensor.
Signal cord for motor driver
PCB, EXIT sensor cord
Check to see if the cords are caught under any other part, or
have any peel-off of the covering or any assembling problem.
Replace the connection
cord, or correct the
assembling properly.
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(6-2)Paper exit jam occurs right after feeding paper
Confirmation Items
Confirmation Tasks
Action at NG
(6-2-1) Check of state of running route
Face-up stacker cover
Check to see if the cover is completely open or closed.
Eliminate imperfect
opening or closing of
the cover.
Duplex pull-in gate
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the duplex
and check to see if the Duplex pull-in gate operates normally.
pull-in gate or replace
Make sure that it is duly on the exit side.
the duplex solenoid.
Rear panel
Check to see if the rear panel is installed properly, and if it is not Redo the installation of
obstructing the paper running route.
the rear panel.
Running route in delivery
section
Check visually for any load that obstructs running of paper along Modify the load portion.
the route of the delivery section.Check to see if the delivery
rollers are stiff in rotating.
(6-2-2) Check of state of mechanical parts
Sensor lever of exit sensor
Check to see if the sensor lever demonstrates any abnormal
shape or motion.
Replace the sensor
lever with a normal
one.
(6-2-3) Check of operating state of motor
Fuser motor
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the PU PCB
and check to see if the fuser motor operates normally.
(PRX PCB), fuser
Make this checking in the presence and absence of a load.
motor, or fuser unit. To
use a new fuser unit on
a trial basis, use FUSE
KEEP MODE of the
System Maintenance
Menu.
7-43
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Confirmation Items
Confirmation Tasks
Action at NG
(6-2-4) Check of connections
Fuser motor drive cord
Check the connected state of the cord.
Check visually for any incomplete connection or skew insertion
of the DCHEAT connector of the PU PCB (PRX PCB) or any
assembling problem of the cord.
Fuser motor
Correct the connection
properly.
Replace the cord with a
normal one.
Replace the fuser
motor.
(6-3)Paper exit jam occurs in a path route
Confirmation Items
Confirmation Tasks
Action at NG
(6-3-1) Check of operating state of motor
Fuser motor
7-44
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the PU PCB
and check to see if the fuser motor operates normally.
(PRX PCB), fuser
Make this checking in the presence and absence of a load.
motor, or fuser unit. To
use a new fuser unit on
a trial basis, use FUSE
KEEP MODE of the
System Maintenance
Menu.
CHAPTER 7
(7)
TROUBLESHOOTING PROCEDURES
Duplex Print Jam(Error 370,371,372,373,383)
(7-1)Duplex print jam occurs right after turning on the power
Confirmation Items
Confirmation Tasks
Action at NG
(7-1-1) Check of state of running route
Paper running route in duplex Check to see if there is paper jammed on the running route.
Remove the jammed
unit
Open the front cover and see if there is paper jammed in the
paper.
middle of feeding through the Duplex. Open the rear cover and
see if there is paper jammed in the reversal path.
Draw out the Duplex and see if there is paper jammed at the
insertion inlet to the Duplex. Open the running path cover of the
Duplex and see if there is paper jammed inside.
(7-1-2) Check of state of mechanical parts
Check the sensor levers of
the sensors of Duplex.
Check to see if the sensor levers demonstrate any abnormal
shape or motion.
Replace the sensor
lever with a normal
one.
Use the SWITCH SCAN function of the self-diagnostic mode to
check to see if the sensor signals are detected normally.
Check the state of signal detection in two cases: With a sheet of
paper placed inside the duplex unit and with the paper removed.
Replace the Duplex
PCB (V7Y PCB),
sensors or connection
cord.
(7-1-3) Check of electrical parts
Check the state of sensor
signal detection.
(7-2)Duplex print jam occurs in the Duplex entry
Confirmation Items
Confirmation Tasks
Action at NG
(7-2-1) Check of operating state of solenoid
Duplex solenoid
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the V7Y PCB
or solenoid.
and check the operating state of the Duplex solenoid.
Separator DUP
(Delivery/DUP-intake
switching gate located
immediately after fuser unit)
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the separator
DUP.
and check visually the motion of the gate (EXIT SOLENOID).
See if its motion is stiff, or its amount of opening/closing is
abnormal.
On/off timing of duplex
solenoid
Conduct test print with the cover open, and see if the separator
DUP opens at the right timing.
Replace the WR
sensor lever or
solenoid.
(7-2-2) Check of operating state of sensor lever
Dup-IN sensor lever
Open the rear cover, touch the Dup-IN sensor lever by hand,
and see if its motion is stiff
Replace the Dup-IN
sensor lever.
Dup-IN sensor
Use the SWITCH SCAN function of the self-diagnostic mode to Replace the duplex
check to see if the sensor signals are detected normally.
PCB (V7Y PCB),
sensors or connection
cord.
(7-2-3) Check of state of running route
Reversal transport path
Check to see if there are paper chips, burrs or any other foreign Remove the foreign
matters in the reversal transport path that obstruct the running of matters.
paper.
7-45
CHAPTER 7
TROUBLESHOOTING PROCEDURES
Confirmation Items
Confirmation Tasks
Action at NG
(7-2-4) Check of operating state of motor
Duplex motor
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the V7Y PCB
and check the operation of the duplex motor.
or the motor.
Make this checking by the rotation of the rollers, which are
visible as the rear cover is opened.
Duplex intake/reversal roller
and its pinch roller
Check to see if the intake/reversal roller on the duplex unit side Replace the rear cover.
comes into contact with the pinch roller on the cover side when
the rear cover of the Duplex is closed (Is the pinch roller also
rotating when the duplex roller is turning?)
(7-3)Duplex print jam occurs in reverse of the paper
Confirmation Items
Confirmation Tasks
Action at NG
(7-3-1) Check of operating state of sensor lever
Dup-IN sensor lever
Open the rear cover and touch the Dup-IN sensor lever by
hand. Check to see if its motion is stiff.
Replace the Dup-IN
sensor lever.
Dup-In sensor
Use the SWITCH SCAN function of the self-diagnostic mode to Replace the duplex
check to see if the sensor signals are detected normally.
PCB (V7Y PCB),
sensor or connection
cord.
(7-3-2) Check of operating state of motor
Duplex motor
Check visually to see if the paper has started reversal motion
from the slit of the rear cover.
If the reversal motion has not been started, check to see if the
planetary gear in the duplex unit is stiff.
Replace the planetary
gear.
(7-4)Duplex print jam occurs in the Duplex input
Confirmation Items
Confirmation Tasks
Action at NG
(7-4-1) Check of operating state of sensor levers
Dup-R and Dup-F sensor
levers
Remove the Duplex, and check the motions of the sensor
levers.
Replace the sensor
levers.
Use the SWITCH SCAN function of the self-diagnostic mode to
check to see if the sensor signals are detected normally. Except
for the Dup-In sensor, check the state of signal detection in two
cases: With a sheet of paper placed inside the duplex unit and
with the paper removed.
Replace the duplex
PCB (V7Y PCB),
corresponding sensor
or connection cord.
(7-4-2) Check of sensors
Check the state of sensor
signal defection.
7-46
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(7-5)Paper is not fed to a Regist roller from Duplex section
Confirmation Items
Confirmation Tasks
Action at NG
(7-5-1)Check the operational condition of the clutch
Duplex clutch
(8)
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the V7Y PCB
and check the operation of the duplex clutch.
or the clutch.
Paper Size Error (Error 400)
(8-1)Paper jam occurs when the end of paper is near IN1 sensor.
Confirmation Items
Confirmation Tasks
Action at NG
(8-1-1) Check of state of paper feed
Multiple feed of paper
Open the front cover, and check to see if multiple sheets are fed If the error recurs even
after the jammed paper
through.
was removed, replace
the reed of the tray in
use.
Paper size
Check to see if the paper size specified for printing matches the Change the specified
size of the paper loaded in the tray.
paper size or the paper
size in the tray.
Inlet sensor 1
Check to see if the sensor lever demonstrates any abnormal
shape or motion.
Replace the sensor
lever with a normal
7-47
CHAPTER 7
(9)
TROUBLESHOOTING PROCEDURES
ID Unit Up-Down Error(Service Call 140-143)
(9-1)An error occurs in the operation of ID Unit Up
Confirmation Items
Confirmation Tasks
Action at NG
(9-1-1) Check for load in the ascent
Load in installing/removing of Check to see if any abnormal load is felt in installing or removing Replace the ID unit or
ID unit
the ID unit.
right and left side
plates. To use a new ID
unit on a trial basis, use
FUSE KEEP MODE of
the System
Maintenance Menu.
Greasing of right and left updown link levers
Check to see if the slant parts of the link levers are properly
greased.
Apply grease.
Assembled state of right and
left up/down link levers
Check to see if any part around the link levers is obstructing
their motion.
Reassemble them
correctly.
Assembled state around link
levers
Check to see if the link levers are assembled in such a manner
that they link to the planetary gears.
Reassemble them
correctly.
Right and left link levers
Check to see if the link levers are placed in the positions where Reassemble them
the gears are engaged properly (check to see if the link levers correctly.
are placed with several gear teeth displaced.)
(9-1-2) Up/down mechanism
(9-1-3) Check of sensors
7-48
Up/down sensor lever
(integrated to the left link
lever)
Check to see if the sensor levers demonstrate any abnormal
shape or motion.
Up/down sensor
Conduct the Motor and Clutch Test of the self-diagnostic mode, Replace the highand check to see if the sensor signals are detected normally.
voltage PCB.
Block the sensor with a piece of paper, and then, unblock it to
see if the SCAN state varies.
Replace the left link
lever.
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(9-2) An error occurs in the operation of ID Unit Down
Confirmation Items
Confirmation Tasks
Action at NG
(9-2-1) Check of load in the descent
Load in installing/removing of
ID unit
Check to see if any abnormal load is felt in installing or removing Replace the ID unit or
the ID unit.
modify the right and left
side plates.
Greasing of right and left updown link levers
Check to see if the slant parts of the link levers are properly
greased.
Apply grease.
Assembled state of right and
left up/down link levers
Check to see if any part around the link levers is obstructing
their motion.
Reassemble them
correctly.
Check to see if there is no cyan ID installed when the N- color
mode is set.
Install a dummy cyan
ID or regular cyan ID..
(9-2-2) Installed state of ID unit
At least the cyan ID is
installed.
7-49
CHAPTER 7
(10)
TROUBLESHOOTING PROCEDURES
Fuser Unit Error(Error 170-177)
(10-1)An error occurs right after turning on the power
Confirmation Items
Confirmation Tasks
Action at NG
(10-1-1) Malfunction of thermistors
Upper thermistor, lower
thermistor, frame thermistor
Check to see if the thermistors are short-circuited or open.
Check the resistance value through the connector pins below
the fuser unit.
(See Subsection 8.1 Check of resistance values (Fuser unit.)
Replace the fuser unit.
To use a new fuser unit
on a trial basis, use
FUSE KEEP MODE of
the System
Maintenance Menu.
Installed state of fuser unit
Check to see if the fuser unit is securely pushed in to such a
position that the connector at its lower part is plugged in.
Redo the installation of
the fuser unit.
(10-2)An error occurs in 1 min. from turning on the power
Confirmation Items
Confirmation Tasks
Action at NG
Ensure that the heater control is properly exerted, and touch the
fuser unit to confirm that it is hot.
If it remains cold, confirm that the resistance between pin 1 and
pin 6 of the connectors (2) measures from several ‰ to several
tens of ‰.
Replace the fuser unit.
To use a new fuser unit
on a trial basis, use
FUSE KEEP MODE of
the System
Maintenance Menu.
Installed state of upper
thermistor
Check to see if the upper thermistor is installed away from its
prescribed position, causing the temperature to be measured
low. Detach the heater cover, and check visually for warpage of
the sensor, etc.
Replace the fuser unit.
To use a new fuser unit
on a trial basis, use
FUSE KEEP MODE of
the System
Maintenance Menu.
Installed state of lower
thermistor
Check to see if the lower thermistor is located away, whereas it Replace the fuser unit.
should be in contact with the unit, causing a lower temperature To use a new fuser unit
than the prescribed one to be detected.
on a trial basis, use
FUSE KEEP MODE of
the System
Maintenance Menu.
(10-2-1) Temperature rise of fuser unit
Thermostat, halogen lamp
(10-2-2) Temperature rise of fuser unit
(10-2-3) AC input for halogen lamp
AC voltage of low-voltage
power supply
Check to see if the AC voltage for the heater is supplied
normally.
Between pins 1 and 2 and between pins 3 and 4 of the CN
connector of the power supply.
Replace the lowvoltage power supply.
Heater-on signal delivered
Check to see if the heater-on signal turns active at the warming- Replace the PU PCB
from PU to low-voltage power up timing. "L" active while it is ON.
(PRX PCB).
supply
Pin 11 and pin 12 of the POWER connector of the PU PCB
(PRX PCB)
7-50
CHAPTER 7
(11)
TROUBLESHOOTING PROCEDURES
Motor Fan Error(Error 120,127,051)
(11-1)Low voltage power unit fan or CU fan does not rotate right after turning on the power
Confirmation Items
Confirmation Tasks
Action at NG
(11-1-1) Connections and laying of cords
Connections and laying of
cords of low-voltage power
supply fan, fuser fan and CU
fan
Check to see if the connectors are properly connected. Check to Redo the insertion of
see if the surplus portion of a cord is touching the blades of any the connector. Modify
fan.
the cord laying route.
Replace the fan.
Check of normal CU fan/CU
PCB
Check to see if the CU fan/CU PCB are normal.
Replace the CU fan/CU
PCB.
(11-2)ID cooling fan does not rotate in printing
Confirmation Items
Confirmation Tasks
Action at NG
(11-2-1) Connection and laying of cord
Connection and laying of
Duplex fan cord
Check to see if the connector is properly connected. Check to
see if the surplus portion of the cord is touching the blades of
the fan.
Redo the insertion of
the connector. Correct
the cord laying route.
Replace the fan.
24V fuse F501 of duplex PCB
(V7Y PCB)
Check to see if the fuse F501 is blown out or not.
Replace the duplex
PCB (V7Y PCB).
24V supply of duplex PCB
(V7Y PCB)
Check to see if the fuse FU3 of the PU PCB (PRX PCB) is
blown out or not.
Replace the PU PCB
(PRX PCB).
(11-3)DUPLEX fan does not rotate in DUPLEX printing
Confirmation Items
Confirmation Tasks
Action at NG
(11-3-1) 24V power supply
Fuses F2 and F4 of PU PCB
(PRX PCB)
Check to see if the F2 and F4 are open or not.
Replace the PU PCB
(PRX PCB).
24V power supplied to PU
PCB (PRX PCB)
Check the power through the POWER connector of the PU PCB Replace the low(PRX PCB).
voltage power supply.
Pins 4, 5, 6: 24V
Pin 8: 0VL
Pins 1, 2, 3: 0VP
7-51
CHAPTER 7
(12)
TROUBLESHOOTING PROCEDURES
Print Speed is Slow (Low Performance)
(12-1)Print speed decreases up to 2ppm
Confirmation Items
Confirmation Tasks
Action at NG
(12-1-1) Environmental temperature
Environmental temperature of Check to see if the printer is located in such a small room that
the location where the printer the environmental temperature gets unusually high, or the
is installed
cooling effect of the fans cannot be obtained.
Review the installation
environment
(especially, check to
see if the intake port or
delivery port of the fan
is blocked).
(12-2)Print speed decreases
Confirmation Items
Confirmation Tasks
Action at NG
(12-1-2) Setting of Media Weight
Media Weight specified for
printing
(13)
Check to see if a wrong Media Weight is specified.
Correct the Media
Weight.
Option unit is not recognized
(13-1)Duplex unit is not recognized
Confirmation Items
Confirmation Tasks
Action at NG
(13-1-1) Duplex PCB
Duplex unit
Check to see if the duplex unit in use conforms to the
AR-C265P specification
Replace the Duplex
unit.
(13-1-2) Check of connections
Connections from PU PCB
(PRX PCB) to duplex PCB
(V7Y PCB).
Check to make sure that the cord is properly connected from the Correct the
DU connector of the PU PCB (PRX PCB) to the duplex PCB.
connections.
Square connector connecting Check to see if there is any foreign matter trapped in the
the duplex unit to the printer connecting part of the square connector
Remove the foreign
matter.
Square connector connecting Check to see if the pins of the square connector are broken.
the duplex unit to the printer
Replace the connector.
(13-1-3) Check of control signal
Signal delivered from PU
PCB (PRX PCB) to duplex
(V7Y PCB)
7-52
Check the signal delivered through the OPTLPN connector of the
PU PCB (PRX PCB).
Pin 6: TXD(PU DUP)
Pin 4: RXD(DUP PU)
Replace the PU PCB
(PRX PCB).
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(13-2)2nd Tray unit is not recognized
Confirmation Items
Confirmation Tasks
Action at NG
(13-2-1) 2nd tray PCB
Check to see if the 2nd tray unit in use conforms to the
AR-C265P specification
Replace the 2nd tray
unit.
Connections from PU PCB
(PRX PCB) to 2nd tray PCB
(V7Y PCB)
Check to make sure that the cord is properly connected from
the 2nd connector of the PU PCB (PRX PCB) to the 2nd tray
PCB.
Correct the
connections.
Correct the connections.
Check to see if there is any foreign matter trapped in the
connecting part of the square connector.
Remove the foreign
matter.
Square connector connecting
the 2nd tray unit to the printer
Check to see if the pins of the square connector are broken.
Replace the connector.
Check the signal delivered through the 2nd connector of the PU
PCB (PRX PCB).
Pin 5: TXD(PUfi2nd)
Pin 3: RXD(2ndfiPU)
Replace the PU PCB
(PRX PCB).
2nd tray unit
(13-2-2) Check of connections
(13-2-3) Check of control signal
Signal delivered from PU
PCB (PRX PCB) to 2nd tray
PCB (V7Y PCB)
(14)
LED head is not recognized(Error 131,132,133,134)
(14-1)Service Call 131-134(LED HEAD Missing)
Confirmation Items
Confirmation Tasks
Action at NG
(14-1-1) Check of connections
Connected state between CU Check visually the connected state of the FFC.
PCB connector and head
connector
Redo the connection
properly.
Head FFC
Unplug the FFC of the head, and check for any wire breakage or Replace the head FFC
peel-off of the covering along the cord.
or CU PCB.
Check of Fuse conduction
on CU board
Check voltage is 5V between capacitor CCP1
(See section "Check of Fuses", page 7-67)
Replace
F504 or CU PCB.
7-53
CHAPTER 7
(15)
TROUBLESHOOTING PROCEDURES
Toner cartridge is not recognized(Error 540,541,542,543)
(15-1)Errors caused by consumables
Confirmation Items
Confirmation Tasks
Action at NG
(15-1-1) Installed state of consumables
ID units and toner cartridges
Are the ID units installed in the right positions? Check to see if
the lock levers of the toner cartridges are locked.
Redo the installation
properly.
(15-2)Errors caused by toner sensor
Confirmation Items
Confirmation Tasks
Action at NG
(15-2-1) State of toner sensor
Toner sensor
Is the toner sensor lens stained with toner?
Toner sensor
Use the SWITCH SCAN function of the diagnostic mode to
Replace the toner
check to see if the sensor is normal. Hold a white paper in front sensor PCB (PRZ
of the sensor, and see if the SCAN state varies.
PCB), PU PCB (PRX
PCB) or the FFC
between PRZ and
PRX.
Note!
Wipe off the stain
How to check a toner sensor operation with SWITCH SCAN in the self-diagnosis mode.
(1) Confirmation of the operation in the device
1) Change to a display that a changing situation of the toner sensor is confirmed from the
operation panel in the self-diagnosis mode.
Refer to Section 5.4.2.3 Switch Scan Test as for how to display the operation panel.
2) When taking out an ID unit and toner cartridge (TC) from the device, there is a window on
the observers’ right from the device, in a position across to the side of the TC.
In that window, a toner sensor is located.
3) Hold up a piece of white paper against a sensor in a place within 3mm from a sensor
window.
4) The operation panel displays “L” if a piece of paper has light reflection and it displays “H” if
not.
5) By holding up a piece of paper, if the operation panel changes “H”to “L” or “L” to “H”, the
device operates normally.
Response in NG:
• Clean a toner of the sensor surface and clear paper dust.
• Confirm a connection state of FFC cable between the toner sensor board (PRX) and PU
main board (PRZ).
• Check an operation again and exchange PU main board (PRZ) or a toner sensor board
(PRX) if there is no change.
(2) Confirmation of the operation in Toner Cartridge (TC)
1) Install a TC and ID unit in a position where normal operation of the device has confirmed in
Confirmation (1) and check operation in the operation panel.
2) The display of the operation panel changes “H” to “L” or “L” to “H” in conjunction with an
action of TC white light reflector when operation of TC is normal.
Response in NG:
• Confirm an operation state of each ID motor by MOTOR&CLUTCH TEST in the self-diagnosis
mode.
• Clean the surface of the white light reflector at the side of TC. (Dirty from a toner or paper
dust.)
• Exchange a TC of a different color and ID unit by the set..
Exchange a TC or ID unit if the set of the different color is OK.
7-54
CHAPTER 7
TROUBLESHOOTING PROCEDURES
(15-3)Errors caused by machine defects
Confirmation Items
Confirmation Tasks
Action at NG
(15-3-1) Loading on ID unit
ID Unit
Is a heavy load imposed on the ID unit, for example, because
the waste toner belt was ruptured?
Replace the ID unit. To
use a new ID unit on a
trial basis, use FUSE
KEEP MODE of the
System Maintenance
Menu.
(15-3-2) Operating state of motors
ID motor
(16)
Use the SWITCH SCAN function of the self-diagnostic mode to Replace the PU PCB
check to see if each ID motor operates normally.
(PRX PCB) or the ID
Make this checking in the presence and absence of a load.
motor.
Fuse Cutout Error (Error 150-155)
(16-1)Fuse cutout errors
Confirmation Items
Confirmation Tasks
Action at NG
(16-1-1) Check of connections
FFC interconnecting the PU
PCB (PRX) and the toner
sensor PCB (PRZ PCB)
Check for any incomplete insertion or skew insertion of the
Redo the connection of
SSNS connector of the PU PCB (PRX) and the SSNS connector the FFC properly. Or,
of the toner sensor PCB (PRZ PCB). Also check to see if the
replace the FFC.
FFC has any wire breakage of peel-off of the covering.
(16-1-2) Fuse-cut circuit
PU PCB (PRX PCB)
After checking the connections, turn on the power again, and
see if the error is issued again.
Replace the PU PCB
(PRX PCB).
7-55
CHAPTER 7
(17)
TROUBLESHOOTING PROCEDURES
Dew Condensation Errors (Error 123)
(17-1)Dew Condensation
Confirmation Items
Confirmation Tasks
Action at NG
(17-1-1) Check of connections
Connection between PU PCB Check to see if the 13-pin FFC is properly plugged into the
(PRX PCB) and high-voltage HVOLT connector of the PU PCB (PRX PCB).
PCB
Also check to see if the 9-pin FFC is properly plugged into the
CN connector of the high-voltage PCB.
Search for an imperfect connection or skew insertion.
Correct the insertion of
the cord properly.
FFC interconnecting the PU
PCB (PRX PCB) and the
high-voltage PCB
Check for a wire breakage with a circuit-tester. Check visually
for peel-off of the covering.
Replace the connector
with a normal FFC.
Check to see if the environmental condition has changed from a
low-temperature condition to a high temperature condition in a
short time.
(For example, the printer was moved from storage in a cold
region to an office environment.)
Switch on the printer
again after
acclimatizing it to the
new environmental
temperature for one
hour or so.
Before turning on the
power, touch the sheet
metal of the controller
panel on the back and
internal sheet metals in
order to see how the
casing of the printer is
warming up. Turn on
the power again when
much difference from
the room temperature
is no longer perceived
(17-1-2) Environmental condition
Heavy variation of
environmental condition
7-56
CHAPTER 7
C.
TROUBLESHOOTING PROCEDURES
Image problem troubleshooting
(1) Color is totally pale (Fig. A below) ......................................................................... 7-58
(1-1)Color is pale .................................................................................................... 7-58
(2) Background is dirty (Fig. B below) ......................................................................... 7-59
(2-1)Background is dirty (partly) ............................................................................. 7-59
(2-2)Background is dirty (totally) ............................................................................. 7-59
(3) Blank Print (Fig. C below) ...................................................................................... 7-60
(3-1)Blank on the whole page ................................................................................. 7-60
(4) Vertical lines are printed ......................................................................................... 7-61
(4-1)Thin vertical lines (with color) (See Fig. D below) ........................................... 7-61
(4-2)Thin vertical lines (without color) (See Fig. F below) ....................................... 7-61
(5) Cyclic Print Trouble (Refer to Fig. E below) ............................................................ 7-62
(5-1)Vertical cyclic print trouble .............................................................................. 7-62
(6) Color drift is wide. ................................................................................................... 7-63
(6-1)"IN ADJUSTING COLOR REGISTRATION" is shown only a short time ........ 7-63
(6-2)Although REG ADJUST TEST of the engine maintenance function is OK, ... 7-63
(7) Solid Black Print ..................................................................................................... 7-64
(7-1) Solid black on a full page ............................................................................... 7-64
Note!
A
Read a content of EEPROM chip on the old board and copy it to a new board
when exchanging a PU board (PRX PCB).
Light or faded image
on whole page
D Vertical black belt or line
B
E
C
Dirty Background
Defective image of
regular interval
F
Blank
Vertical white belt or line
7-57
CHAPTER 7
(1)
TROUBLESHOOTING PROCEDURES
Color is totally pale (Fig. A on page 7-57)
(1-1)Color is pale
Confirmation Items
Confirmation Tasks
Action at NG
(1-1-1) Toner
Remaining quantity of toner
Check to see if "ORDER TONER" or "REPLACE TONER"
appears on the operator panel.
Replace the toner
cartridge with a new
one.
Tape at the opening of toner
cartridge
Check to see if the tape placed at the opening of the toner
cartridge has been removed or not.
Close the lever of the
toner cartridge, and
peel off the tape from
the opening.
(1-1-2) LED head
LED head lens
Check to see if the lens surface of the LED head is stained with Clean the lens with the
toner or paper chips.
LED head lens cleaner.
Installed state of LED head
Check to see if the LED head is properly installed in the LED
head holder. Also check to see if the right and left tension
springs are properly installed.
Correct the installation
properly.
Check to see if the medium loaded in the printer is not
something particularly thick.
Use the prescribed
paper.
Ensure visually that the high-voltage terminal of the ID unit is
duly in contact with the contact ASSY (see Figure 7-3).
Replace the ID unit or
modify the high-voltage
terminal. To use a new
ID unit on a trial basis,
use FUSE KEEP
MODE of the System
Maintenance Menu.
Draw out and insert the ID unit by hand repeatedly, and check to
see if it is normally lowered to its lowest position free from any
abnormal load. Not acceptable (NG) if the leading edge of a
sheet of paper inserted in between the drum and the belt can
readily be passed through.
Check the U-grooves of
the side plates for any
trouble. If the trouble is
irreparable, replace the
printer.
(1-1-3) Print media
Type of medium
(1-1-4) High-voltage terminal
ID unit terminal
(1-1-5) Installed state of ID unit
Lowest position of ID unit
(Deficient transfer)
7-58
CHAPTER 7
(2)
TROUBLESHOOTING PROCEDURES
Background is dirty (Fig. B on page 7-57)
(2-1)Background is dirty (partly)
Confirmation Items
Confirmation Tasks
Action at NG
(2-1-1) ID unit
Drum exposed to light
Check to see if the ID unit has been left in an
environment where its surface was exposed to light for
a long time.
Leak of toner
Check to see if toner is leaking from the ID unit or
toner cartridge.
Replace the ID unit.
To use a new ID
unit on a trial basis,
use FUSE KEEP
MODE of the
System Maintenance
Menu.
Replace the ID unit
or toner cartridge.
To use a new ID
unit on a trial basis,
use FUSE KEEP
MODE of the
System Maintenance
Menu.
(2-1-2) Fuser unit
Offset toner of fuser unit
Check to see if the fuser unit has offset toner from the
previous print job sticking.
Repeat idle printing
by using waste
medium, until the
offset toner is
exhausted to the
print medium. Or,
replace the fuser
unit.
(2-2)Background is dirty (totally)
Confirmation Items
Confirmation Tasks
Action at NG
(2-2-1) Print medium
Type of medium
Check to see if an especially thin medium is used for printing.
Use the prescribed
paper.
Ensure visually that the high-voltage terminal of the ID unit is
properly in contact with the contact ASSY (see Figure 7-3).
Replace the ID unit or
modify the highvoltage terminal. To
use a new ID unit on a
trial basis, use FUSE
KEEP MODE of the
System Maintenance
(2-2-2) High-voltage terminal
ID unit terminal
7-59
CHAPTER 7
(3)
TROUBLESHOOTING PROCEDURES
Blank Print (Fig. C on page 7-57)
(3-1)Blank on the whole page
Confirmation Items
Confirmation Tasks
Action at NG
(3-1-1) State of toner
Remaining quantity of toner
Check to see if a sufficient quantity of toner remains in the toner Replace the toner
cartridge.
cartridge.
(3-1-2) State of exposure
LED head
Check to see if the LED head faces the drum properly in the
Correct the installed
prescribed position when the cover is closed. Also check to see position of the LED
if there is something on the light-emitting surface of the LED
head.
head that obstructs the light emission.
Connected state of LED head
Check to see if the LED head is properly connected.
Replace the LED head.
Drum shaft
Check to see if the drum shaft is so mounted that it properly
touches the right and left side plates.
Replace the ID unit. To
use a new ID unit on a
trial basis, use FUSE
KEEP MODE of the
System Maintenance
Menu.
Ensure visually that the high-voltage terminal of the ID unit is
properly in contact with the contact ASSY (see Figure 7-3).
Replace the ID unit or
high-voltage PCB. Or,
modify high-voltage
terminal. To use a new
ID unit on a trial basis,
use FUSE KEEP
MODE of the System
Maintenance Menu.
(3-1-3) High-voltage terminal
ID unit terminal
7-60
CHAPTER 7
(4)
TROUBLESHOOTING PROCEDURES
Vertical lines are printed
(4-1)Thin vertical lines (with color) (See Fig. D on page 7-57)
Confirmation Items
Confirmation Tasks
Action at NG
(4-1-1) State of ID unit
Filming of ID unit
Check to see if the print was conducted in the absence of
toner.
Replace the toner
cartridge with a new
one. If still the error is
issued, replace the ID
unit. To use a new ID
unit on a trial basis,
use FUSE KEEP
MODE of the System
Maintenance Menu.
(4-2)Thin vertical lines (without color) (See Fig. F on page 7-57)
Confirmation Items
Confirmation Tasks
Action at NG
(4-2-1) State of LED head
LED head
Check to see if the LED head has any foreign matter sticking to Remove the foreign
the light-emitting surface of the SELFOC lens.
matter.
(4-2-2) Running state of paper
Path route
Check to see if there is a burr in the paper running path before
fuser that scratches unfixed toner.
Remove the burr.
7-61
CHAPTER 7
(5)
TROUBLESHOOTING PROCEDURES
Cyclic Print Trouble (Refer to Fig. E on page 7-57)
(5-1)Vertical cyclic print trouble
Confirmation Items
Confirmation Tasks
Action at NG
(5-1-1) Periodicity
Image drum
Check to see if the periodicity is 94.25 mm or not.
Replace the ID unit.
Development roller
Check to see if the periodicity is 39.68 mm or not.
Replace the ID unit.
Toner supply roller
Check to see if the periodicity is 58.36 mm or not.
Replace the ID unit.
Charging roller
Check to see if the periodicity is 37.7 mm or not.
Replace the ID unit.
Roller on the fuser unit
Check to see if the periodicity is 86.39 mm or not.
Replace the fuser unit.
Transfer roller (Black)
Check to see if the periodicity is 50.27 mm or not.
Replace the belt unit.
Transfer roller (Color)
Check to see if the periodicity is 43.98 mm or not.
Replace the belt unit.
To use a new
consumable part on
a trial basis, use
FUSE KEEP MODE
of the System
Maintenance Menu.
7-62
CHAPTER 7
(6)
TROUBLESHOOTING PROCEDURES
Color registration is wide.
(6-1)"IN ADJUSTING COLOR REGISTRATION" is shown only a short time
Confirmation Items
Confirmation Tasks
Action at NG
(6-1-1) Color registration result
Color registration time
(Approx. 50 sec if normal)
Execute REG ADJ UST TEST in the self-diagnostic mode, and Replace the sensor
check the result.
that originated NG.
Any error issued is not displayed if the ONLINE indication is on. Clean the sensor.
Replace the shutter.
Replace the PU PCB
(PRX PCB).
(6-1-2) Toner
Remaining quantity of toner
Check to see if "ORDER TONER" or "REPLACE TONER is
displayed on the operator panel.
Replace the toner
cartridge with a new
one.
Check to see if the sensor has toner or paper chips sticking.
Wipe off the dirt.
Check the shutter operation in the self-diagnostic mode.
Replace the shutter or
modify the mechanism.
(6-1-3) Color registration sensor
Dirty sensor
(6-1-4) Color registration sensor shutter
Defects of the shutter
operation
(6-2)Although REG ADJUST TEST of the engine maintenance function is OK, Color drift is seen
Confirmation Items
Confirmation Tasks
Action at NG
(6-2-1) Paper feed system
State of paper feed system of
running route
Check to see if there is anything on the paper feed route that
hinders the paper from running.
Remove the obstacle.
7-63
CHAPTER 7
(7)
TROUBLESHOOTING PROCEDURES
Solid Black Print
(7-1) Solid black on a full page
Confirmation Items
Confirmation Tasks
Action at NG
(7-1-1) High-voltage contact state
CH terminal
Check visually from above to see if the terminal extending from Replace the terminal of
the printer is properly in contact with the high-voltage terminal the printer side.
on the left side of the ID unit.
CH terminal
Check to see if the high-voltage terminal remains in normal
Redo the installation of
contact on the high-voltage PCB. Remove the high-voltage PCB the terminal properly.
by opening the left cover, and check to see if the terminal is
abnormally installed.
ID unit terminal
Ensure visually that the high-voltage terminal of the ID unit is
properly in contact with the contact ASSY (see Figure below)
Replace the ID unit,
high-voltage PCB, or
modify the high-voltage
terminal. To use a new
ID unit on a trial basis,
use FUSE KEEP
MODE of the System
Maintenance Menu.
If a high-voltage probe is available among the maintenance
tools, open the left cover, and check the CH output with the
high-voltage probe through the solder side of the high-voltage
PCB while the machine is printing.
(The high-voltage probe is not an ordinary maintenance tool.)
Replace the highvoltage PCB.
(7-1-2) State of high-voltage output
CH output
Charging Roller
Ground
Developing Roller
Toner Supply Roller
7-64
CHAPTER 7
D.
TROUBLESHOOTING PROCEDURES
Actions after forced initialization of HDD/Flash
This subsection explains the actions to be taken after a troubled HDD or Flash has been subjected
to forced initialization.
1)
Action after forced initialization of HDD
If the HDD is forcibly initialized, the following data is deleted. There is no way to recover it.
• Unprinted data inside the HDD
• Log data of JobAccount (If JobAccount is active at the time)
2)
If the Flash is forcibly initialized, the following data is deleted, making it impossible to use the
network.
• NIC-F/W
• Web Page data
• Demonstration page data for OEM (If the printer is for OEM)
The above NIC-F/W, Mac address and Web Page data need to be written to a flash by means of
the Maintenance Utility.
Note!
Do not execute this initialization in normal condition.
7-65
CHAPTER 7
E.
TROUBLESHOOTING PROCEDURES
Network Troubleshooting
(1)Cannot print from Utility.
Confirmation Items
Confirmation Tasks
Action at NG
((1) Check of LINK light
(1) Check of LINK light
Check to see if the LINK light (green) is on.
Check to see if the HUB and the printer are properly linked.
(Check to see if the network cable is properly connected.)
Redo the connection of
the network cable.
Check to see if a straight cable is in use.
Replace the cable with
a straight cable.
]Insert a Network cable to a different HUB port.
Replace the HUB.
Press the Push-SW of the NIC card to print the network
information.
Rewrite NIC-F/W with
the utility
(2) Check of network information
Check to see if network
information can be printed
correctly.
(3) Check of contents of network information
Check the IP address, SUBnet mask and gateway
address.
Check an IP address, Subnet mask, Gateway address printed
on Network information.
Set an IP address,
Subnet mask, and
Gateway address
correctly
(4) Check to see if communication can be held through the network.
Check to see if a Ping
command can be sent from
the PC to the printer.
Check the IP address, SUB-net mask and gateway address
which are printed in the network information.
Set an IP address,
Subnet mask, Gateway
address correctly
Check the set items of the OKILPR Utility.
Set the set items of the
OKILPR Utility
correctly.
Set the standard LPR port conforming to the WINDOWS
standard (NT, 2000, XP), and see if print can be executed.
Set the standard LPR
port conforming to the
WINDOWS standard
(NT, 2000, XP)
correctly.
(5) Check of Utility
Check the settings of the
OKILPR Utility.
(6) Check through standard OS port
Check the standard LRP port
conforming to the WINDOWS
standard (NT, 2000, XP).
7-66
CHAPTER 7
TROUBLESHOOTING PROCEDURES
VI. CHECK OF FUSES
If any of the following errors is issued, check the corresponding fuse on the CU control PCB (TBH
PCB/SP1 PCB), PU control PCB (PRX PCB) or high-voltage power supply PCB. (See Table below.)
Fuse Error
Fuse Name
Error Description
F1
PU PCB
F2
(PRY PCB)
F3
Insert Point
Hopping error
Feed motor, IP up/down motor, 24V
ID up/down error
High voltage, fan, update Ver.
Power supply fan error
Power supply fan, paper feed
Hopping error
solenoid, 24V
Duplex fan error
Duplex, 2nd 24V
2nd hopping error
High Voltage
F4
Cover open
Belt motor, high-voltage PCB, 24V
F5
Power interruption
PU PCB, 5V
IP901
Cover open
High voltage, 24V
F504
Service Call
LED HEAD 5V
PCB
CU control PCB
(TBH PCB)
Errors 131 to 134
7-67
CHAPTER 8
CONNECTION DIAGRAMS
I.
CHECK OF RESISTANCE
VALUES ............................................ 8-1
II.
COMPONENT LAYOUT.................... 8-5
ID motor
Transport belt
motor
4
3
2
1
IP1
Blue
Yellow
Brown
Red
M
Circuit diagram & configuration
Part schematic
Both ends of IP1: 1Ω or less
Between pin 1 and pin 2: 3.4Ω
Between pin 3 and pin 4: 3.4Ω
or
Between pin 1 and pin 2: 5Ω
Between pin 3 and pin 4: 5Ω
Resistance value
I.
Unit
CHAPTER 8
CONNECTION DIAGRAMS
CHECK OF RESISTANCE VALUES
8-1
8-2
Fuser unit motor
ID up/down
motor
Unit
4
3
2
1
IP1
M
Circuit diagram & configuration
Part schematic
Both ends of IP1: 1‰ or less
Between pin 1 and pin 2:6.1‰
Between pin 3 and pin 4:6.1‰
or
Between pin 1 and pin 2: 8.5‰
Between pin 3 and pin 4: 8.5‰
Resistance value
CHAPTER 8
CONNECTION DIAGRAMS
Second tray feed
motor
Duplex
motor
Feed motor
Unit
4
3
2
1
4
3
2
1
4
3
2
1
M
M
M
Circuit diagram & configuration
Part schematic
Between pin 1 and pin 2: 3.4‰
Between pin 3 and pin 4: 3.4‰
Between pin 1 and pin 2: 2.4‰
Between pin 3 and pin 4: 2.4‰
Between pin 1 and pin 2: 3.4‰
Between pin 3 and pin 4: 3.4‰
or
Between pin 1 and pin 2: 5‰
Between pin 3 and pin 4: 5‰
Resistance value
CHAPTER 8
CONNECTION DIAGRAMS
Unit
8-3
8-4
Fuser unit
Unit
A -5
A -4
B -3
B -2
A -3
A -2
B -5
B -4
A -1
B -1
A -6
B -6
Fuse
Frame thermistor
Lower thermistor
Upper thermistor
Thermostat
Upper roller heater #2
Upper roller heater #1
Circuit diagram & configuration
A
1
6
2345
B
1
6
2345
Part schematic
Between pin A -1 and pin A -6:
Several ohms to several tens of ohms
Between pin B -1 and pin B -6:
Several ohms to several tens of ohms
Between pin B -4 and pin B -5:
Approx. 590Kohms to 5338Kohms (0-93)
Between pin A -2 and pin A -3:
Approx. 104.5Kohms to 806.5Kohms (0-43ßC)
Between pin B -2 and pin B -3:
Approx. 104.5Kohms to 806.5Kohms (0-43ßC)
Between pin A -4 and pin A -5:
Open
Resistance value
CHAPTER 8
CONNECTION DIAGRAMS
CHAPTER 8
II.
CONNECTION DIAGRAMS
COMPONENT LAYOUT
(1)
Print engine controller PCB (PRX PCB)
Component side
R3
C3 IC1
C4
R2
DEBUG
IC8
R13
C37
CP1
R8 R5
FM1
C1
5 RFID 1
240
60
R85
CP2
ARMORED
1
181
120
SSNS
1
R23
R24 C7
R25 R27
C38
R5
11 10
RM4
RM3
RM5
1
60
DCID
C6
R9
R86
C42
IC3 R28
C41
IC4 R31
C40
IC2
R87
RM1
FET4
FET3
FET2
FET1
1
7
R14 R20
R15 R21
C2
OPE
R1
1
R10 R17OSC1
R11
R19
CUIF
RM8
R32
R60
R59
R58
R80
D9
C36
IC5
3
COHP
D10
12
R29
1
PE
R41
R39
R44
R45
R46
R47
R48
R49
R50
R51
R52
R53
C14
C15
C16
C17
C18
C8
C9
C10
C11
C12
C13
R56 R81
R54 R82
11
R33
180
121
R79
OPAMP3
F1
1
D7
D8
R84
CP3
IC7
1
DCHEAT
1
D3
CP4
2
R77 R78
R57
1
8
13
HVOLT
1
3
R74
R73
9
R67
R69
POWER
Q9
Q1
Q8
4
1
F5
BELTIDUP
R72
F4
R71
R25
R26
BF5
C22
R64
POWFAN
Q10
OPTION
Q4
D2
D1
F2 F3
Q3
CP5
R75
HSOL
Q6
Q2
HOP
1
IC6
5
Q5
C21
R61
OPAMP1
FSNS
Q13
1
2
21 1
22 2
13
14
20
RELAY
1
8-5
8-6
R584
C546
C554
R593
R530
C545
R533
C541
R567
D503 FET506
C535
R560
R559
C540
C539
C538
RM503
R581
D507
Q505
RM504
C506
C504
R616
R615
R614
R613
R536
C555
R599
C523
R591
R582
C525 C524
R592
C526
C519 C516 C514
IC501
C564
C563
C562
C561
R513
C537
R590 R580 R579
C553 R577 R578 R565 R556
C544 R576 R564
C543 R575 R563
C552 R574 R573 R562 R554
R589 R572 R571
C536 R552
R600
C548
C549
C547
C507
R543
R542
R541 R528
R540 R527
R539
Q506 C531 R529
C530 R526
R558
FET504
R505
D506
R569
R586
C550
R585
C508
RM502
C518 C515 C513 C512
D501
R504
R566
C527
R544
C532
R550
R551
C528
C522
R508
C511 C502
C503
R506
R612
R611 C558 R607
R606
R605
C560 R603R604
R602
R610
C557
C559
Q503
BF503
C510 C509
R623
R622
C542
C551
R587
R588
R598
R570
C533
Q502 Q501
Q510
D505
R621
R515
C520
C521
C534
R545 Q504
R517
BF504
R509
R510
R507
Q509
R594
R595
R520
R519
R518
R524
R522
R523
R525
R538
FET507
FET508
BF502
CHAPTER 8
CONNECTION DIAGRAMS
Solder side
R501
R502
R503
C501
R512
R549
C556 R596
R601
FET503 FET502 FET501
R548 R547 R546
CHAPTER 8
CONNECTION DIAGRAMS
(2)-1 Main controller (TBH PCB)
Component side
C57RM32
RM48
RM31
C56
C55
RM47
C54 RM30
R89 C53
RM46
C52
C51
RM45
C50
C12 C49
C48
C47 RM29RM44
C46
C45 RM28
C44
RM43
C43
C42 RM27
C41
RM42
RM80 C40
C39
C38
C37 RM26
RM41
C36
C35 RM25
C34
RM40
C33
C32 RM24
C31
C11 C30
RM39
C29
C28 RM23
C27
RM38
C26
C25 RM22
C24
RM37
C23
RM21
R44 C22
RM36
C21
C20
C19 RM20
C10 C18
RM35
C17
C16 RM19RM34
C15
C14
C13 RM18 RM33
R55
R56
R57
R58
2
IDE
PU735
50
RM79
16
1
49
C9
1
C66
39
1
42
40
2
C68
C69
C70
CP12
C72
20
IC_VREF
K
Y
AA
1
C
C
34
A
A
A
20
RM16
C87 R119
R90
1
C83
C85
C86
RM72
10
C81C82
AP
1 2
CN201
C80
R74 R80
CC1ZA1
R75 R81
R76 R82
R77 R83
R78 R84 IC4
R79 R85R88
R60
R61
1
143
144
DIMMAS
R117
R118
2
24
25
24
25
3
CN301
1
C96
R91
R92
R93
C88
R87 RM58
10
1
R73
R72
20
R108 LED7
R110
LED9
C95
RM55 RM57
CC4
RR1
CC3
CC2
Y
Y
DBF1
1
KHEAD
C146
C145
C144
C143
C136
24
C106
CC13
RR4
CC12
CC11
C116
DBF6
DBF7
YHEAD
C100
R48
24
1
CC10
RR3
CC9
CC8
RM61
R47
R41
C99
DBF4
DBF5
1
10
20
C110
24
1
MHEAD
A
A
C104
DBF2
DBF3
CC7
RR2
CC6
CC5
1
CHEAD
24
CIF2
K
C101
C148C149
R128
C127
R68 OSCLAN
R63
C129
R50 C124
C118C123
C122C12
R46
C115
RM67
C140
C103 C109
C105
R105 LED4
C94
RM56
1.8V
SCLK1
SCLOCK
RM65
RM66
RM64
RM63
RM62
C102
R65
R66
1
1
48
48
C90
RM49 RM51 RM53
C92
C93
DOC1
FLCS1
C89
C91 RM50 RM52 RM54
R29
C111C114
C130
R35
C150
C131
R126 C151
BF1
C112 R42
R127 C152 DBF8
C132
R28
C126C134 C141C142
C113 R43 C121R49 R51 R69 C135
CP15
L6
C138C139
C107C108
C133
R94 R95
1
10
C75
20
C74
CP7
C78
RM59
R34
R101
R102
2.5V_1
C77
RM74
AP
1
TS
CP6
RM10 RM12 RM14
C76
C147
R123
R124
R125
R98
R99
RM73
10
MPU
K
MPUZA1
RM9 RM11 RM13 RM15
RM60
C117
R129
R130
CP8
R52
R120R122
R121
C153
C128
2.5V_2
A
1
Y
R5
L1
AACK R21
DBWO R22R27
R17
C71
CP11
RM1 RM3 RM5 RM7
10
20
IC2
BG DBG TA
BR QREO
MPUCLK
MPUZA2
R19
R20
C67
C63
41
1
C65
34
WT
MPUCI
CP2
CC1ZA2
CP5
TH2
FET4
C5
R4
1
FAN
3
FET1
R37
R38
R39
R40
C79 1.2V
DMMBS
200
L4
C62
C61
C60
DLMODE
C59
199
2
CP4
FET3
C4
R3
CP1
L3
RM2 RM4 RM6 RM8
R24
R9 R25
R10
R12
R13
R14
R15
L2
CP3
TH1
C3
FET2
C2
R2
9
R1
2 POW1 10
RM76 RM78
R111
R112
C58
R7
C8
R6
C7
C6
1
C1 RM75 RM77
L5
8
7
CCP1
R18
R8
2
1
R53R59R70
LED3 LED2 LED1
2
3
1
4
LAN
USB
NICSW
I2CS
C137
100L 10L ACT
8-7
C839
C838
R752
R751
FUSE
F504
C858
R769
DBF532
DBF531
DBF530
DBF529
F505
DBF528
DBF527
DBF526
DBF525
C667
C697
C687
C708
R665 R664
R654
C713
C765
RR505
R668 R667
DBF524
DBF523
DBF522
DBF521
DBF520
DBF519
DBF518
DBF517
RR506
R696
RR507
R697
R637
C684
C690
C686
73
C752
C701
R661
C718
C753
C764
C774
72
C744
C736
C726
BF505
R704
R701
R768
C724
C723
C742
C771 R683
C770
C785
C784
C763
C796
C795
C801
C712 C711
C705 C704
C725
C717
C743
C735 C734
C773
C762
C694
C710
C709 C733 C750
C732 C749
C699
C716 C731
C791 C800
C816
C790
C651 C698
OSCUSB1
C623
R643
R656
R693
R652
R647
C703
RR502
C807
R677
C778
C728 C748
C727 C747
R642
BE503
C565
C581
C579
C594
C603
C613
C648
C578
C570
C577
C569
IC502
IC504
IC505
RM544
C576
C568
RM538
RM551
RM558
C772
RM559 RM557
IGTD501
C602
C597
C592
C593
C590
C585
C584
C583
C609
RM529
RM554
C746
C745
C828
RM568
RM562
C575
C567
C589
C582
C596
C580
C566
C595
C612
C605
C556
C614
C598
IC503
RM535
RM543
IG501
C543
C779
C823
R718
R717
RM578
RM573 RM572
RM549 RM548
R711
R709
R689
C786
RM556 RM555
C802
R692
R691
R671
C702
C757
R715
R713
R708 R712
R633
R632
R736
RST501
C634
R511
C683
R722
R719 R721
C814 R720
C822
C841
C666 C665 C664 C663
R603
C662
R601
C661 C660 C659 C658
OSC1
C682
C681
C832
C837
R747
R746
C760
R734 RM582
R732
R731 RM581
C827 R742
R741
C831
R729 C830
R740
R739
C829
R634
C636
RM509
RM508
RM503
C813
C812 C815
C811
C789 C797 C809
C808
C793
C792
C782
C781
C766
C842
RM518
C649
C767
C780
R699
RM563
RM564
RR501
C768
C783
RM573
C715 C730
C714 C729
C688
C740
C755
C739
C738
C737 C761
R705
C754
R698
RM569
C787
C692
C825
C824
C675
C674
C673
C610
C798
C625 C624
C626
108
C627
C628
LANIC
1
144
RM586
C689
RM588
R646
C678
R606
RM526 RM533
C677
C756
C721
RM585
109
RM527
RM522
R607 C679
C646
R579
R578
RM541
R675
C508
C794
C655
C647
C620
R609
C645
C769
C741
C722
C653
C657
R596
C656
C641
C601
C621
C600
C549
C608 C619
C607
C606
RR503
C652
R619
R618
R617
R767
36
37
C700
C696 C706
R616
R679
R653
C758
C759
R644
R648
C685
RR508
C707
BF504
R636
RRM508 DBF516 RRM507
DBF512RRM506 DBF508 RRM505 DBF504
DBF515
DBF507
DBF511
DBF503 IC506
RRM504 DBF514 RRM503 DBF510RRM502 DBF506 RRM501 DBF502
DBF513
DBF505
DBF509
DBF501
RR504
R771
R772 C856 C857
R639
R638
R628
R627
R626
R625
R624
R623
R622
R621
C695
R610
C651
R615
R614
C622
R555
R554
R553
BF502
C561
C560
C559
C599
C558
C557
RM587
RM565
R567
R566
R581
R580
C554
C564
R539
C563
R538
C562
C551
C550
C549
C546
C676
C640
C639
C638 R605
C637 R604
C604
R529
R528
R527
R526
RM513
RM511
RM510
R591
R590
R563 R589
R588
R561 R587
C635 R586
R585
R560 R584
RM507
RM506
RM502 RM505
RM501 RM504
RM512
C834
C840
C833
RM552
C644
C720
C777
C643
SDRAM1
SDRAM2
C719
SDRAM3
C835
SDRAM4
C776
C836
RM547
RM546
R666 R667 RM545
R663 R659
R660 R658 RM542
R655
RM539
R650 RM540 R649
R645
RM537 RM534 RM536
RM532 R631
R630
RM530
R629
RM531
R612 RM528
RM525
R608 RM524 R611
RM521
RM520 R600 RM519
RM517 R598 RM516 R597
RM553 R700
RM550
RM684
RM583
R745
R743 RM580
R744 RM579
RM577 R727 RM576 R726
RM575 R725 RM574
RM571
R710 RM570
RM567
R707 RM566 R706
RM561 R703 RM560 R702
R594
R593
R592
C650
C611 C633
C642
F501
C615
C591
C775
R508
R507
D501
C501
BF501
C515
R514
D504
C541
C573
C668
C574
D505
C542
C505
C672 C671 C670 C669
C817
IC502
R504
D503
C540
C588 R548
R542 R547
R541 R546
C587 R545
C512
IC501
C506
D502
C539
C571
R512
C572
R519 C517 R533
C513 C521 C533
R513 R518
TR501
C511 C520 C532
R517 C519 R536
C821 C820 C819 C818
R532 R529
R531 R535
R522 C518 R534
C516 C524 C535
R515 R521
C504
C503
C514 C523 C534
C502
C522 R537
TR502 R520
R505
8-8
C586 R544
R540 R543
C553
C548
C545
C538
C537
C531
C528
C526
R530
C510 R525
R524
C555
C552
C547
C544
C536
C530
C527
C525
Solder side
CHAPTER 8
CONNECTION DIAGRAMS
CHAPTER 8
(3)
CONNECTION DIAGRAMS
Junction PCB (PRY PCB)
J1
C1
EXIT
3
24
1
PUIF
1
Component side
C2
FUSER
1
8
S1
DENS
RCR
4
4
1
1
5
1
LCR
CP1
Solder side
BFUSE
BFUCUT
8-9
CHAPTER 8
CONNECTION DIAGRAMS
(4)
Duplex print control PCB (V7Y PCB)
J23
Component side
J25
J24
7
1
CL1
3 1
J32
J19
J31
J6
CP2
1
J33
J22
J18
FLASH
CL2
J21
J20
1
2
J34
SNS4
6
J30
1
J7
J10
6
SNS12
J35
SNS03
1
J17
MAIN1
J12
J13
CP1
OSC
J29
D6
J15
J16
D5
D4
J5
J1
3
D2
J26
J2
FAN
R566
R567
R568
R569
R561
R565 R564
R560
R562
C523
R545
C520
D509
J512
R549
C521
C502
CPU
33
48
C501
49
J501
R501
R511
J503
R506
F501
J520
64
R504
TR501
R505
R503
Q501 R502
R522
R521 J509
C504
J505
J504
IC501
R534
R510
R509
R508
D503C503
J506 R518 D507
D502
D505D506 R526
D504
J502 R514 R515
R531
J521 R571
R516 R519
J519
Q502
R524
R554
R553
R552
J514
R558
C524
J516
R557
R556
R555
TR502
R575
J522 R572
R517
R574
R573
C535
J523
R580 R579
C534 C533
R577
C532
R576
R559
D501
J524
D508
1
32
R570
R530
J507
R527
R533
R532
16
IC502
C509
17
IC503
C506
C505
C514
R578
C515
J511
R548
R547
J510
R551
C522
J513
FET501
C508
D510
FET502
R542
R541
R544
R543
Solder side
J518
R520
R507
1
D3
J28
J4
J3
J9
J11
13
J27
1
8-10
MOTOR
4
C2
J8
C1
J524
J523
R580 R579
C534 C533
R577
R575
J521 R571
R516 R519
J519
Q502
48
TR502
F501
CPU
33
64
C502
16
J504
R510
R509
R527
J507
D509
R551
C522
49
J518
R534
IC501
R508
R545
C520
R547
J510
J511
R565 R564
R520
R507
D505 D506 R526
D504
J502 R514 R515
17
J512
R549
C521
C1
C2
R562
4
OSC
CP1
J7
J10
J30
J31
J27
MOTOR
J28
J6
1
J21
CL1
2
J35
J34
1
1
J15
J16
J5
J1
J17
C503
J506 R518 D507
32
J19
R522
R521 J509
IC502
IC503
R533
R532
J513
R568
C509
R578
C514
R569
R566
1
J18
CP2
C506
C505
C508
J12
J13
7
R567
J4
J24
R524
J520
J3
J20
6
R554
R553
R552
J514
R511
J503
R506
J26
J2
FLASH
R557
R556
R555
R501
1
1
R558
R559
J8
MAIN1
SNS03
C504
J505
C532
R576
J516
J11
13
6
J522 R572
R517
R574
R573
R541
R544
R543
FET502
(5)
C535
D510
CHAPTER 8
CONNECTION DIAGRAMS
Second tray control PCB (V7Y PCB)
Component side
SNS12
J25
J32
J33
J29
D2
Solder side
R561
C523
R560
R530
D508
1
R504
R502
8-11
CHAPTER 8
CONNECTION DIAGRAMS
(6)-1 Control panel PCB (PRP PCB)
1
CN
J14
S24
J13
SW5
J7
S7
SW4
SW3
SW6
SW1
CP1
IC1
J2
D2
SW2
9
S8
J11
J8
S6
S5
J4
D1
J5
J6
S10
S11
S3
S2
J15
S1
S19
S20
Component side
R510
Toner-Low sensor PCB (PRZ PCB)
KTNR
YTNR
MTNR
CTNR
R1
R2
R3
A
1
SSNS
11
(7)
8-12
R514 R515
R501 R502
R506
R505
R504
C501
C502
C503
C504
R508
Solder side
CHAPTER 8
(8)
CONNECTION DIAGRAMS
Inlet sensor PCB (RSF PCB)
IN1
IN2
R1
R2
WR
5
1
CN
Color adjustment sensor PCB (PRC PCB)
CN
C
E
SNS
A
K
(9)
CN2
CN4
(10) High-voltage power supply PCB
TR-Y
TR-M
TR-C
CN5 CN3
TR-K
CN1
(11) Low-voltage power supply PCB
Short-circuit
plug for CN6
To PRN PCB
POWER connector
To fuser unit I/F connector
CN6
CN2
CN3
CN1
Notes!
CN6: Connector for switching AC input voltage setting
Short-circuit plug installed for 120-V system/Short-circuit plug not installed for 230-V system
8-13
CHAPTER 8
CONNECTION DIAGRAMS
(12) ID unit
ID unit (For consumables)
Contacts
Fuse
Toner-Low sensor PCB (PRZ PCB)
Contacts
ID unit
(13) Transfer belt unit
Transfer belt unit (For consumables)
Contacts
Fuse
Driver junction PCB (PRY PCB)
Contacts
Transfer belt unit
Fuse
8-14
CAUTION FOR BATTERY REPLACEMENT
Caution !
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type
recommended by the manufacturer.
Dispose of used batteries according to manufacturer’s instructions.
CAUTION FOR BATTERY DISPOSAL
(For USA, CANADA)
“BATTERY DISPOSAL”
THIS PRODUCT CONTAINS A LITHIUM PRIMARY
(MANGANESS DIOXIDE) MEMORY BACK-UP BATTERY
THAT MUST BE DISPOSED OF PROPERLY. REMOVE THE
BATTERY FROM THE PRODUCT AND CONTACT YOUR
LOCAL ENVIRONMENTAL AGENCIES FOR INFORMATION
ON RECYCLING AND DISPOSAL OPTIONS.
COPYRIGHT  2006 BY SHARP CORPORATION
All rights reserved.
Printed in U.S.A.
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted.
In any form or by any means,
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without prior written permission of the publisher.