Comdial HoTelephone 3810X User manual

HoElephontZ
User’s Guide
(Models 3910s and 3810X)
This user’s guide is applicableto the following model
telephones:
391OS-xxRev A andlater
38lox-xx Rev A andlater
Table of Contents
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1
Installation ..............................................
......
1
Connectingthe HoTelephone(Models 3910s and 3810X)
Preparingthe HoTelephonefor Wall Mounting ...............
.1
-2
Wall Mounting the HoTelephone ..........................
.5
TelephoneOperation......................................
.5
AnsweringaCall ......................................
...5
MakingaCall .......................................
.5
Using Call Waiting .....................................
.9
SpeakerphoneOperation ..................................
.9
Answering a Call Using the Speakerphone..................
.9
Making a Call Using the Speakerphone.....................
Switching Between SpeakerphoneandHandsetDuring a Call ... .9
..ll
Programming .........................................
..........
11
Storing Numbers at ProgrammableButton Locations
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.12
........................
Enabling the SPEED Button
.12
Disabling the SPEED Button ............................
Storing Numbers at Keypad Locations (to be accessedby
.12
SPEED Button) .......................................
Clearing One ProgrammableButton or SpeedDial Location ... ,13
ClearingAll ProgrammableButtons or SpeedDial Locations .. .13
ProtectingProgrammableButtons from Being Reprogrammed
..13
orcleared ..........................................
.14
Using Chain Dial Storage...............................
.15
MiscellaneousFeatures ..................................
..15
RingerVolume ......................................
.16
MessageWaiting Light .................................
.16
Data/Auxiliary Port ....................................
.17
FCC Rules and Regulations ...............................
.18
Radio FrequencyInterference(RFI) ........................
Figures
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1. Jack Cover Plate, Position of Screwsfor Mounting Telephone
on Wall andPosition of Wall-Mounting Hook in HandsetCradle . .3
2. Model 3910s HoTelephoneControls andIndicators . . . . . . . . . . . .6
3. Model 3810X HoTelephoneControls andIndicators . . . . . . . . . . .7
4. Ringer Volume Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
111
INSTALLATION
Connecting the HoTelephone (Models 3910s and 3810X)
Connectingthis HoTelephoneto atelephonecompanyline must be
through a universal service order code (USOC) outlet jack. The
USOC jack codenumbersare:
Single-line desktelephone= RJl 1C
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Single-line wall telephone= RJl 1W
If the installation site doesn’t have the properjack(s) and inside
wiring, it is the useror installer’s responsibility to arrangefor their
installation. The correct outlet jack for this equipment is an industry-standardtype 625A2-6jack wired per the USOC jack code
number.
Local telephonecompany regulationsmay not permit connections
to party lines andcoin lines by anyoneexceptthe telephoneoperating company.
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Preparing the HoTelephone for Wall Mounting
This telephoneis shippedfrom the factory configuredfor deskuse.
To convert from a standarddesk model to onethat can be hung on
the wall, follow the procedureoutlined below.
1. Disconnectline cord from telephone.
2. Turn telephoneover to exposelower housing.
(1
The telephone circuitry is sensitive to static
electricity discharge.
Be sure that your body
and the work place are properly grounded to
avoid any static electricity
discharge
while
step 3 is being performed.
3. Removescrewsthatattachlower housingto upperhousing.
Carefully separatelower andupperhousingsmaking sure
not to disconnectwiring betweenthe two housings.
4. This telephoneis equippedwith a data/auxiliaryport.
Removehole coverfrom new openingthat auxiliaryjack
is to occupy.
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Continued
on next page...
Installation
(continued)
Slide hole cover into old opening that auxiliary jack
vacated.
5. Snaptab out of openingin bottom of lower housing. Insert
into handsetcradleto createa wall-mounting hook for the
handset(Figure 1).
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6. Carefully reverselower housingend-for-end(rotateit 180
degrees). Do not disturb any internal wiring during this
process.
7. Refastenlower housingto upperhousing.
Make surethat all wires areclear.
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Do not over-tighten screws when reinstalling lower
housing.
8. Route line cord through appropriate channel on lower
housing, and reconnectit to telephone. A short line cord
can be substitutedfor the standardsuppliedone if desired.
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Wall Mounting the HoTelephone
Mount the telephonedirectly on the wall using two #lO panhead
screws(obtainedlocally), or mount it on a wall jack cover plate.If
you are using a wall jack cover plate, an AT&T
plate is recommended
for best results.
type 630B wall
1. If #lO screws are used, threadthem into the wall within
Winch of the surface. Refer to Figure 1 for the spacing
dimensions.
2. Position the keyhole-shapedholes in the bottom of the
telephoneover the #lO screws or the cover plate studs.
Slide the telephonedown until a slight click is felt.
3. To removethetelephone,lift to unsnapboth screwsor studs
from the bottom housing, and then lift it away from the
wall.
2
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Figure 1. Jack Cover Plate (a), Position of Screws for Mounting
Telephone on Wall (b), and Position of Wall-Mounting
Hook in Handset Cradle (c)
3
TELEPHONE OPERATION
Operating these single-line telephones (Figures 2 and 3) is
straightforwardandeasy.
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Answering a Call
. When telephonerings, lift handsetandtalk.
Making a Call
Dialing a number,
Lift handsetanddial number.
Dialing a programmablebutton function,
Lift handset.
Pressdesiredprogrammablebutton.
Dialing a speeddial number,
Lift handset.
PresspreprogrammedSPEED button.
Dial speeddial location number (0 - 9).
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NOTE: The SPEED button and speed dial numbers are not available
less previously enabled by programming action.
un-
Using Call Waiting
The 3910s and3810X model HoTelephoneslet you switch between
two simultaneoustelephonecalls. While you are on a call, a tone
will soundin the handsetreceiverletting you know that anothercall
is coming in.
To place the first call on hold and answerthe secondcall,
PressHOLD button.You will be connectedto the Line 2 call.
The Line 1 light will flash andthe Line 2 light will turn on
steady.
To returnto first call andleave secondcall on hold,
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PressHOLD button. You will now beconnectedto the Line
1 call. The Line 2 light will flash and the Line 1 light will
turn on steady.
To return to first call and drop secondcall,
PressLine 1 button. Line 2 light will turn off and Line 1
light will mm on steady.
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5
Programmable
Button Field
/
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Message Waiting
Indicator
f
7’k
/ (
’ c
I (
C3
J
C
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/
0
Data/Auxiliary
Port (lower side
of housing)
--Speed
-
0
0
Button
Location
Pause Control
(Conrral Under Fmplale,
0
Speaker On/Off
Button
Port
Line I Button1
-Vol”me
Control
Figure 2. Model 3910s HoTelephone Controls and Indicators
6
/
Message Waiting
Indicator
Programmable
Button Field
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Figure 3. Model 3810X HoTelephone Controls and Indicators
7
SPEAKERPHONE
OPERATION
(Model 3910s Only)
When you make or answer a call, you can have a conversation
without using the telephone handset, or handsfree, because a
microphone and speakerare built into the telephone set. The
microphone port is located in the front right-hand edge of the
telephone housing. To make sure the speakerphoneoperates
properly, check to seethat this port is not blocked by any obstructions.
Answering a Call Using the Speakerphone
1. When the telephonerings, press the SPKR button. The
light abovethe speakerphoneon/off button will turn on to
indicatethat speakerphoneis active.
2. Speakin normal tone of voice toward telephone.
3. If needed,adjust loudnessof caller’s voice With volume
control located in front edgeof telephone(Figure 2).
4. End speakerphonecall by pressing SPKR button again.
Light will turn off andtelephonewill hang up.
Making a Call Using the Speakerphone
1. Press SPKR button. Note that light turns on to indicate
speakerphoneis active.
2. When dial toneis heardover speaker,dial desirednumber.
3. End speakerphonecall by pressing SPKR button again.
Light will turn off andtelephonewill return to idle state.
Switching Between Speakerphone and Handset During
a Call
Speakerphoneto handset,
1. Lift handsetfrom cradle.
2. Continuein-progresscall with handset.
3. Hang up handsetto end call.
Continued
on next page
SpeakerphoneOperation (continued)
Handsetto speakerphone,
1. PressSPKR button. Light will turn on.
2. Return handsetto cradle.
3. Continue conversation.
4. Press SPKR button to end call. Light will turn off.
10
PROGRAMMING
You may storeup to 16keypaddigits including the PAUSE or TAP
fixed feature, if needed,at programmable button locations for
autodialing.
All 12 programmablebuttonsmay be usedfor number storage,or
you may use 11programmablebuttonsfor numberstorageandstore
a SPEED button function in the lower right-hand programmable
buttonlocation (Figures2 and 3). The SPEED buttonlets you store
additional numbersusing keypadlocations. Memory contentsare
protectedby a long-life lithium battery,which provides memoryretaining power for approximatelysevenyears.
Programmingcontrols arelocatedbeneaththetelephonefaceplate.
Before you remove the faceplate, remove the clear plastic cover
of the message waiting indicator by pulling it straight up. Then:
1. Remove the two-piece faceplate to gain accessto the
programming controls.
2. Refer to Figures 2 and 3 for the actual location‘of the
controls for PAUSE, STORE, andTAP.
3. Look in the openings- you will seea small, silver, circular
actuatorin eachopening.This is theprogrammingcontrol.
4. To actuateeachcontrol, carefully pressdown on it with a
blunt wooden or plastic probe approximately l/g-in,
diameter.
Storing Numbers at Programmable Button Locations
NOTE:
The telephone must be connected to the line before you canprogram it.
1. Lift handset.
2. PressSTORE.
3. Pressdesiredprogrammablebutton.
4. Dial numberto be stored(16 digits maximum). If needed,
pressTAP for a hookswitch flash signal and PAUSE for a
pausebetweennumbers. A valid entry causesan acknowledgetone or a click to soundfrom the speakerif you have
a speakerphoneandfrom the handsetreceiverif you don’t.
An invalid entry causesan error toneor a buzz to sound.
Continued on next page...
Programming
(continued)
NOTE: A two-secondpause is stored each time the PAUSE control is
pressed. A fued 6.50 msec hookwitch flash signal is stored each
time the TAP control is pressed. PAUSE and TAP each equal
one digit in the 16-digit total.
5. PressSTORE
to end programming sequence. After the
16th digit is stored,the programming sequencewill end
automatically. Successtonewill soundto indicatesuccessful programming sequence.
6. Repeatsteps2-5 for eachprogrammablebutton.
Enabling the SPEED Button
1. Press STORE, *, and lower right-hand programmable
button (Figures2 and 3).
2. PressSTORE again.
3. Label the programmablebutton “Speed.”
Disabling the SPEED Button
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Press STORE, #, SPEED, STORE.
Storing Numbers At Keypad Locations (to be accessed
by SPEED button)
1. Lift handset.
2. PressSTORE.
3. Dial speedlocation from keypad (O-9).
4. Dial number to be stored(16 digits maximum). If needed,
pressTAP for a hookswitch flash signal andPAUSE for a
pausebetweennumbers. A valid entry causesan acknowledgetone or a click to soundfrom the speakerif you have
a speakerphoneandfrom the handsetreceiverif you don’t.
An invalid entry causesanerror tone or a buzz to sound.
5. PressSTORE to end programming sequence. After the
16th digit is stored,the programming sequencewill end
automatically. Successtonewill soundto indicatesuccessful programming sequence.
6. Repeatsteps2-5 for eachspeeddial location.
Continued
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on next page...
Programming
(continued)
Clearing One Programmable Button or Speed Dial
Location
1. Lift handset.
2. PressSTORE.
3. Pressprogrammablebutton or speeddial location (O-9)to
be cleared.
4. PressSTORE again.
Clearing All Programmable Buttons or Speed Dial
Locations
1. Lift handset.
2. PressSTORE.
3. Dial% 0000.
4. Hang up handset.
5. Lift handsetto continue.
Protecting Programmable Buttons from Being
Reprogrammed or Cleared
1. Lift handset.PressSTORE.
2. Dial +I+263 5.
3. PressSTORE
again. Successtone will soundto indicate
successfulprogramming.
To remove this protection,
1. Lift handset.
2. PressSTORE.
3. Dial # 2635.
4. PressSTORE
again. Successtone will sound to indicate
successfulprogramming.
NOTE:
Programmed buttom or speed dial locations can only be
cleared if they have not been protected or ifprotection has been
removed.
Cont hued
13
on next page..
Programming (continued)
Using Chain Dial Storage
. If you needto storeanumber thatexceeds16digits, you can
storepart of it underone programmablebutton andthe rest
of it under anotherbutton. Access it by pressing the first
button andthenthe second.You canstorethe numberunder
up to four buttons.
For programming instructions, refer to “Storing Numbers at
ProgrammableButton Locations” at the beginningof theprogramming section of this guide.
14
MISCELLANEOUS
FEATURES
Ringer Volume
Changingthe ringer volume on the Model 3910s HoTelephone,
Locate ringer switch on the bottom of telephonehousing
(Figure 4).
Using theendof apencil, slidethe switch up for HI anddown
for LO.
Changingthe ringer volume on the Model 3810X HoTelephone,
Locate ringer switch on the bottom of telephonehousing
(Figure 4); adjust the volume of the ringer by sliding lever
from one side to the other.
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Figure 4. Ringer Volume Switch
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MessageWaiting Light
,:-
The telephonemessagewaiting light may be turnedon by a central
answeringserviceto alert the userthat a messageawaits pickup.
To receivemessages,
Seelit messagewaiting light.
Lift handset.
Dial message service number. When the message is
delivered, the light will be turned off by the answering
service.
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NOTE:
When the message waiting pair is connected to the tip and ring
pair of the line jack, the FCC registration code of the telephone
will be My and the REN will be Z. The telephone will be so
marked on the registration label attached to the bottom housing.
This KX registered device is intended to be connected behind a
host PBX only. Direct connection to the CO line may not be
compatible and is not permitted without the prior approval of
the telephone company ofice supplying the CO line.
Data/Auxiliary Port
This telephone is equipped with a data/auxiliary port that is a
standardRJl 1 configured modular jack and is connecteddirectly
acrossthe tip and ring leadsof the telephoneline. This port is not
controlled by the telephonehookswitch. It canbe usedto connect
adjunctdevicessuchasautodialers,modems, anddataterminals to
the telephoneline.
Some adjunct devices can be operatedat the same time that the
telephoneis off-hook while otherscannot. Refer to the manual
associatedwith the device for complete details.
16
FCC RULES AND REGULATIONS
This telephonecomplies with Federal CommunicationsCommission (FCC) Rules, Part 68. The FCC registrationlabel attachedto
the bottom housing contains the FCC registration number, the
ringer equivalencenumber,the model number,andthe serial number or production date. The telephone operating company can
requestthat they be provided with the telephonenumber of the
TELCO line involved, the FCC registrationnumber,andthe ringer
equivalencenumber of this telephone.
The ringer equivalencenumber (REN) is a measureof the load a
telephonedevice will place on the ringing generatorof a central
office telephonecompanyline. In general,aREN of 1is equivalent
to the load provided by one standardtelephoneringer. FCC rules
statethat the total REN load on a line shall not exceed5. When
contacted,the telephonecompanywill provide information on the
maximum number of telephonesor ringers that can be connected
to oneline, as well as any other applicabletechnical information.
Any problem with this equipmentthat causesimproper operation
of the telephonenetwork may require the telephonecompany to
disconnectserviceto the trouble site. If possible, advancenotice
of the disconnectwill be given. If advancenotice is not practical,
notice will be given as soon aspossible. The telephonecompany
will inform the userof the right to file a complaint with the FCC.
The telephonecompany can temporarily discontinue service and
make changesthat could affect the operationof this equipment;
however, it must provide advancenotice of any changeto give the
userthe opportunity to maintain uninterruptedtelephoneservice.
Connectionof this telephoneto a telephonecompany line must be
through a universal service order code (USOC) outlet jack. The
USOC jack code number for a single-line telephoneis RJl 1C. If
the installation site does not have the proper jack(s) and inside
wiring, it is the user/installer’s responsibility to arrangefor its
installation. The correct outlet jack for this equipment is an industry standardtype 625A2-6jack wired per the USOC jack code
number RJllC.
Local telephonecompany regulationsmay not permit connections
to party lines andcoin lines by anyoneexceptthe telephoneoperating company.FCC regulationsdonot permit repairof this telephone
by anyoneexceptthe manufactureror its authorizedagent.
17
RADIO FREQUENCY INTERFERENCE
(RFI)
It is possiblefor anelectronictelephoneto generateradio frequency
(RF’) energy while it is in use and interfere with radio and TV
reception.This telephonehasbeentestedandfoundto comply with
radiation limits for a Class B computing device,pursuantto FCC
Rules and Regulations,Part 15, SubpartJ. These regulationsare
designedto provide reasonableprotection againstRFI.
There is no guaranteethat interferencewill not occurin aparticular
installation. If a telephonedoescauseinterferenceto radio or TV
reception(which canbe determinedby unpluggingthe telephone),
try to correct the interferenceasfollows:
Reorientthe receiving antennaof the affectedelectronic
device.
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Relocatethe affecteddevice or the telephone.
Plug the affecteddevice into a different AC outlet.
If necessary,consult an experiencedradio/televisiontechnicianor
the manufacturerof this telephonefor additionalsuggestions.You
may find the following booklet preparedby the Federal Communications Commission helpful: “How to Identify and Resolve
Radio-TV InterferenceProblems.” This booklet is available from
the GovernmentPrinting Office, Washington D.C. 20402. Stock
No. 004-000-00345-4.
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This manual has been developed
by Ccmdial
Corporation
(the “Company”)
and is
intended for the use of its cuskme~
and service pkonnel.
The inforkatk
in this
manual is subject to change without notice. While every effort has been made to eliminate
errors, the Company disclaims liabiiity for any difficulties
arising from the interpretation
of the information
contained herein.
The information
contained herein does not purport to cover all details or variations
in
equipment nor to provide for every possi&e contingency
to be met in connection
with
installation,
operation, or maintenance,
Should further information
be desired, or should
particular problems arise which are not covered sufftciently
for the purchaser’s
purposes,
contact Comdial, Customer Service Department,
P.O. Box 7266, Charlottesville,
Virginia
22906.
COMDlAL
Charlottesville, Virginia
Printed in U.S.A
22906-7266
GCA 70-162.01
4190