Canon PIXMA MP150 Service manual

PIXMA MP150
SERVICE
MANUAL
Canon
Copyright 2006, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
1. PRODUCT LIST
1-1. Main Units
Product name
Canon Ink Jet Printer MP150
Product code
Sales territories
0575B002AA
US
0575B003AA
CA
0575B004AA
LAM LTR
0575B005AA
EUM
0575B006AA
EMB
0575B007AA
GB
0575B008AA
AU
0575B009AA
ASA
0575B010AA
CN
0575B011AA
TW
0575B012AA
KR
0575B013AA
HK
0575B014AA
LAM A4
Remarks
1-2. Consumables
Product name
Product code
Sales territories
Canon FINE Cartridge
PG-40
0615B001AA~0615B005AA
001: EUR
CL-41
0617B001AA~0617B005AA
002: AMR
PG-50
0616B001AA~0616B005AA
003: ASIA
CL-51
0618B001AA~0618B005AA
005: AMR S
(2/24)
Remarks
2. PRODUCT SPECIFICATIONS
2-1. Printer Main Unit Specifications
Paper feeding method
Resolution
Printing speed
ASF
4,800 x 1,200 dpi (max.)
Printing direction
Fast mode print duty
Print width
Interface
Bi-directional / Uni-directional (automatically switched according to print data and print mod
50% duty
203.2 mm (216 mm in borderless printing)
Supported ink cartridge
ASF stacking capacity
Paper weight
Consumable
Max. 10 mm (Approx. 100 pages of 75 g/m2)
64 to 105 g/m2
10 mm or less
10 mm (Approx. 80 sheets) or less
A4, LTR, 5x7: 10 sheets or less
4x6:
20 sheets or less
Plain paper
High Resolution Paper
Glossy Photo Paper
Photo Paper Pro,
Photo Paper Plus Glossy,
Matte Photo Paper
Photo Paper Plus Double Sided
Photo Paper Plus Semi-gloss
Transparency
Envelope
T-shirt Transfer
Photo Stickers
Borderless printing
Detection function
Cover open
Presence of ink cartridge
Wrong installation of ink cartridge
Presence of memory card
Supported camera direct printing device
Carriage position
Presence of paper
Head-to-paper distance
Waste ink absorber full
Internal temperature
Remaining ink amount
Print head alignment
Acoustic noise level
Fine (Photo Paper Pro / Fine mode)
HQ
HS
Approx. 55 sec. (PP-101, 4 x 6, borderless printing, default print quality settings)
For reference:
Draft
Standard
Black (J/E)
22 ppm 13.4 ppm
Color (J/E)
17 ppm
7.8 ppm
- USB 2.0 Hi-Speed
- Direct print port (PictBridge, Bubble Jet Direct)
A4, LTR, 5x7:
4x6, 4x8:
10 sheets or less
20 sheets or less
1 sheet
A4, LTR:
10 sheets or less
4x6:
20 sheets or less
30 sheets or less
10 sheets or less
1 sheet
1 sheet
Up to A4, LTR
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available
Available (Detected by dot counting)
Available (12 types) (Semiautomatic alignment / manual alignment from a computer)
Approx. 44 dB (Sound pressure level ISO9296)
Approx. 45 dB
Approx. 55 dB
Environmental requirements
During operation
Non-operation
Temperature:
Humidity:
Temperature:
Humidity:
5C to 35C (41F to 95F)
10% to 90%RH (no condensation)
0C to 40C (32F to 104F)
5% to 95%RH (no condensation)
(3/24)
(2-1, Printer Main Unit Specifications cont’d)
Power supply
Input voltage / Frequency
Power consumption:
During printing
Stand-by status
External dimensions
Weight
Related standards
Electromagnetic radiance,
Electrical safety
Note:
AC 100 to 240 V, 50/60Hz
Approx. 13 W
Approx. 2 W
- With the paper support extended:
Approx. 443 (W) x 436 (D) x 453 (H) mm
- With the paper support retracted:
Approx. 443 (W) x 381 (D) x 181 (H) mm
Approx. 5.4 kg (excluding the ink cartridges)
FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC, Gost-R, DENAN, UL,
C-UL, CB Report, GS, FT, SASO, SPRING, Korea EK, IRAM (Argentine)
Not Blue Angel compliant.
Scanner
Type
Sensor type
Optical resolution
Reading resolution
Tone (input / output)
Document size (max.)
Copy
Image quality
Intensity
Magnification
Copy speed
Image correction function
Image adjustment function
Image processing function
Copiable paper size (max)
Magnification
Number of continuous
copying
Camera Direct Printing
Supported digital cameras
Supported print paper
Print layout
Camera Direct Printing
Supported digital cameras
Supported print paper
Flatbed type (fixed document reading by the read head movement)
CIS (Contact Image Sensor)
1,200 x 2,400 dpi (max.)
1,200 x 2,400 dpi (max.)
Gray scale: 16 bit / 8 bit
Color: 48 bit / 24 bit (RGB each color 16 bit / 8 bit)
A4 / LTR
MP150: 2 levels (Fast, Standard)
5 levels
25% - 400%
Draft
Monochrome (Fine, BK): 22 cpm
Color (Fine, CL):
17 cpm
Measuring condition: Conversion into cpm from the first sheet ejection to the
eleventh sheets ejection in continuous copying
A4/LTR
Standardized scaling: Max. (400%), A5 -> A4, A5 -> B5, B5 -> A4, A4 -> B5,
B5 -> A5, min. (25%)
Zoom: 25% - 400% (on 1 % to 1% basis)
MP150: Monochrome / color 1 to 9 sheets
Digital cameras and digital video cameras supporting Bubble Jet Direct or
PictBridge
PR-101 (A4 / LTR / 4” x 6” / 5” x7)
PP-101 (A4 / LTR/ 4” x 6” / 5” x 7”)
SG-101 (A4 / LTR / 4” x 6” )
PS-101
- 1 photo per page (borderless/with borders)
- Index printing
Digital cameras and digital video cameras supporting Bubble Jet Direct or
PictBridge
PR-101 (A4 / LTR / 4” x 6” / 5” x7)
PP-101 (A4 / LTR/ 4” x 6” / 5” x 7”)
SG-101 (A4 / LTR / 4” x 6” )
PS-101
(4/24)
Print layout
- 1 photo per page (borderless/with borders)
- Index printing
Approx. 69 seconds, with the following conditions and settings:
- A photo from a 5 mega-pixel digital camera
- PP-101 4” x 6”
- ExifPrint/Standard
- Process from pressing the printing start button to ejecting paper
Throughput
2-2 Product Life
Specified print volume or the years of use, whichever comes first.
- 3 years of use
- Print volume: 6,000 pages
- Black: 3,000 pages (A4, standard mode, 1,500 character pattern)
- Color: 2,400 pages (A4, 7.5% duty per color pattern)
100 pages (A4, photo, borderless printing)
300 pages (4 x 6, photo, borderless printing)
200 pages (Postcard, photo, borderless printing)
Note: The above print volume breakdown is estimated using average user consumption patterns of
printing 6,000 pages.
<Ink cartridge yield>
Units:
Standard
1,500 character pattern
plain paper / standard mode
ISO JIS-SCID No. 5
plain paper / standard mode (BK)
ISO JIS-SCID No. 5
plain paper / standard mode (CL)
Digital camera 24 images
PP-101 4x6
pages
High Capacity
BK
CL
BK
CL
PG-40
CL-40
PG-50
CL-51
(overseas)
(overseas)
(overseas)
(overseas)
490
-
750
-
760
-
1170
-
-
190
-
320
-
100
-
180
2-4. Ink Cartridge Specifications
Ink cartridge
Type
Ink-tank-integrated print head
Print head
BK:
320 nozzles in 2 vertical lines
C/M/Y:
192 nozzles in 2 vertical lines
Ink droplet: BK 30 pl, Col 5 pl / 2 pl,
Ink color
BK:
Weight
PG-40:
PG-50:
Supply method
As a consumable
Pearl pigment-based, Col (Y/M/C):
approx. 43 g, CL-41:
approx. 51 g, CL-51:
Super dye-based
approx. 45 g
approx. 56 g
(5/24)
<Supported ink cartridges by models>
Ink cartridge
Standard
Model
MP150
PG-40 BK
Standard package
CL-41 CL
Standard package
High capacity
PG-50 BK
CL-51 CL
Usable as an
Usable as an
option
option
(6/24)
3. ERROR DISPLAY
The errors / alarms occurred in the printer is displayed as follows:
1) In Operator Call Error, the Alarm LED is lit to display an error.
(In a service mode, an error is displayed by the Alarm LED blinking.)
Service Call Error is displayed by the number of the Alarm LED blinking.
2) An error / alarm is displayed on the LCD monitor of the operation panel.
3) An alarm is displayed on the status monitor of the printer driver.
3-1.
Operator Call Error (Alarm LED Blinking in Orange)
E2
Alarm LED blinking
(Service mode)
2 times
E3
3 times
LED display
E4
E5
-
5 times
Error
(Error code)
No paper
(ASF)[1000]
Paper jam[1300]
No ink[1600]
The ink cartridges are
not installed[1401],
or a non-supported ink
cartridge is
installed[1485],
or the ink cartridges are
not installed
properly[1687].
Waste ink absorber
full[1700],
or platen waste ink
absorber full[1710].
E8
-
E9
-
The connected digital
camera / video camera
does not support
Camera Direct
Printing.[2001]
E14
-
The Ink cartridges whose
destination are
wrong.[1684]
E15
E16
15 times
Ink cartridge is not
installed.[1682]
-
Ink remaining is
unknown. [1685/1686]
(7/24)
Corrective action
Remarks
Set paper in ASF, and
press the OK button.
Remove the jammed
paper, and press the OK
button.
Replace the ink
cartridge(s), or press the
OK button.
Check if supported ink
tank(s) is installed, and
re-install them properly,
and then close the
scanning unit.
When selecting to press
the OK button, ink may
run out during printing.
Pressing the OK button
will clean the error, and
enable to print.
In repair,
<Replacement of Ink
absorber kit
(QY5-0149-000)>
<Replacement of Platen
waste ink absorber
QC1-6014-000)>
Disconnect the cable
from a the digital
camera/video camera,
and press the Reset
button, and then
re-connect the cable.
Check if supported ink
tank(s) is installed, and
re-install it properly, and
then close the scanning
unit.
Re-install the ink
cartridge(s) properly and
close the scanning unit.
Or Turn on/off the
machine with the ink
cartridges installed.
Install an new ink
cartridge, or press the
OK button.
* When an cartridge that
was once used
(excluding the cartridge
used just before) is
installed, this error
occurs.
Waste ink absorber full
warning (service call
error) may appear.
When the error is
resolved by pressing the
OK button, the function
for detecting the
remaining ink level will
be released.
(2-1, Printer Main Unit Specifications cont’d)
E19
-
Failed to scan head
alignment sheet.
After releasing the error by
pressing the OK button, do
head alignment again. (Print
the head alignment sheet
again.) Check the followings.
- The correct media type,
size (plain paper, A4/LTR).
- The head alignment sheet
is printed properly. (There
is non-ejection/ squeezeout
of ink.)
- All applicable boxes on the
head alignment sheet are
filled out.
- After checking the
applicable boxes, the
alignment sheet is placed
in the right orientation and
location on the platen
glass.
3-2.
Service Call Error (Cyclic Blinking in Orange (Alarm LED) and Green (Power LED))
Cycles of blinking
in orange and
Error
Corrective Action
green
2 times
Carriage error [5100]
Replace the printer as it has failed.
3 times
Paper feed error [5400]
Replace the printer as it has failed.
4 times
Purge unit error [5C00]
Replace the printer as it has failed.
5 times
ASF(cam) sensor error [5700]
Replace the printer as it has failed.
6 times
Internal temperature rise error [5400]
Replace the printer as it has failed.
7 times
Waste ink absorber full or platen waste ink
Replace the printer as it has failed.
absorber full [5B00/5B01]
8 times
Ink cartridge temperature rise error [5200]
Replace the printer as it has failed.
9 times
EEPROM error [6800]
Replace the printer as it has failed.
13 times
Paper feed position error [6B00]
Replace the printer as it has failed.
15 times
USB Host VBUD overcurrent error [9000]
Replace the printer as it has failed.
Abnormal motor driver error [6D00]
17 times
Replace the printer as it has failed.
20 times
Other hardware error [6500]
Replace the printer as it has failed.
22 times
Scanner error[5010]
Replace the printer as it has failed.
Continuous
ROM error
Replace the printer as it has failed.
alternate blinking
Alarm LED
ROM error
Replace the printer as it has failed.
(orange) lit
(8/24)
Correct:
3-2.
Service Call Error
Error code
Solution
(Replacement of listed parts, which are
likely to be faulty)
- Carriage unit (Main unit)
- Timing slit strip film
- Logic board ass'y
- Carriage motor (Main unit)
- Timing sensor ass'y
- Timing slit disk film (Main unit)
- Feed roller ass'y (Main unit)
- Platen (Main unit)
- Logic board ass'y
- Paper feed motor (Main unit)
- Carriage unit (Main unit)
- Timing slit strip film
- Logic board ass'y
- Carriage motor (Main unit)
- Drive ass'y (Main unit)
- PE sensor ass'y
- Pressure roller ass'y (Main unit)
Error
E,2,2
5100
Carriage error
E,2,3
6000
Paper feed error
E,2,4
5C00
Purge cam sensor error
E,2,5
5700
ASF cam sensor error
E,2,6
5400
Internal temperature rise error
E,2,7
5B00
5B01
- Logic board ass'y
Main waste ink absorber:
Main waste ink absorber full [5B00] or platen
- Bottom case unit (Main unit)
- Ink absorber kit
waste ink absorber full [5B01]
Platen waste ink absorber:
- Ink absorber
- Ink absorber kit
- Print head
Ink cartridge temperature rise error
- Logic board ass'y
E,2,8
5200
E,2,9
6800
EEPROM error
- Logic board ass'y
E,3,2
6A00
AP position error
- Drive ass'y (Main unit)
- PE sensor ass'y
- Logic board ass'y
E,3,5
9000
USB Host VBUS overcurrent
- Logic board ass'y
E,3,7
6D00
Abnormal motor driver error
- Logic board ass'y
E,4,0
6500
Other hardware error
- Logic board ass'y
E,4,2
5010
Scanner error
- Scanner unit
- Logic board ass'y
(2/2)
3-3. Ink Low Warning (Ink low warnings are displayed by the Status Monitor only when the remaining ink
level detection is enabled, and no Status Monitor display when disabled.)
Note: The Status Monitor display in the table below is for Windows.
Warning
Display by Status Monitor
Ink low warning 1 (approx. 70% of ink remaining)
Ink low warning 2 (approx. 40% of ink remaining)
Ink low warning 3 (low remaining ink)
Ink low warning 4 (no ink remaining)
(9/24)
4. REPAIR
4.1 Notes on Service Part Replacement (and Disassembling/Reassembling) in Asia
Service part
Logic board ass’y
(QM2-3163)
Notes on replacement
Adjustment/settings
- Detach the logic board
ass’y about one minute
after removing the
power cord to prevent
the logic board ass’y
from being damaged.
(to discharge the
accumulated electricity
in the capacitor)
- If a waste ink amount is
more than 7%,
replacement of the ink
absorber is necessary.
After replacement:
1. Initialize the
EEPROM.
2. Reset the waste ink
counter.
3. Set the destination in
the EEPROM.
See 4.2 SERVICE
MODE.
4. Perform the print
head alignment in
the user mode.
Operation panel unit
(QM2-2788)
After replacement:
1. Check the buttons /
the LCD
See 4.2 SERVICE
MODE.
After replacement:
1. Reset the waste ink
counter.
See 4.2 SERVICE
MODE.
Absorber kit
(QY5-0149)
Platen ink absorber
(QC1-6014)
4.2
Operation check
- EEPROM print
- Service test print
- Printing via an
USB connection
- Camera Direct
print
- Service test print
SERVICE MODE
Item
Service test print
- Model name
- Rom version
- USB serial number
- Waste ink amount
Timing
At printer operation
checking or parts
replacement
Objective
Operation checking
EEPROM reset
At Logic board replacement
Waste ink counter reset
At waste ink absorber
replacement
Reset except for the
followings.
- USB serial number
- Destination setting
- Waste ink counter
Waste ink counter reset
Destination setting
At Logic board replacement
Destination setting
Button / LCD checking
At Operation panel
operation checking
(such as Operation panel
unit replacement)
Button / LCD operation
checking
(10/24)
Remarks
See Service mode
operation procedures.
Load A4, LTR, or more
large sized paper.
Print sample: See
APPENDIX 1: SHIPMENT
INSPECTION PATTERN 1.
See Service mode
operation procedures.
See the waste ink counter
reset procedures.
(For Asia only)
See Service mode
operation procedures &
Destination setting
procedures.
(For Asia only)
See Button / LCD checking
operation procedures.
(For Asia only)
<Service mode operation procedures>
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
0 time
1 time
LED
Function
Green
Orange
Power off
Service pattern print
2 times
Green
EEPROM print
3 times
4 times
Orange
Green
EEPROM reset
Waste ink counter reset
5 times
Orange
Destination setting
6 times
11 times
12 or more times
Green
Orange
Print head deep cleaning
Button / LCD checking
Returns to a menu selection
(11/24)
Remarks
See APPENDIX 1:
SHIPMENT INSPECTION
PATTERN 1: PRINT
SAMPLE
See APPENDIX 2:
EEPROM INFORMATION
PRINT
See waste ink counter reset
procedures below.
See Destination setting
procedures below.
<Destination setting procedures>
At Logic board replacement, make settings for each destination.
The number of the Reset
button pressing
0 time
1 time
2 times
3 times
4 times
5 times
6 or more times
LED
Destination
Green
Orange
Green
Orange
Green
Orange
No change
Japan
Korea
US/Canada
Europe
Australia
Returns to a menu selection
Paper for defaulte setting
A4
A4
Letter
A4
A4
A4
<Waste ink counter reset procedures>
At the waste ink absorber replacement, reset the waste ink counter for the replaced waste ink absorber.
Setting operation for the waste ink counter (The counter setting value is selected by pressing the Reset button.)
The number of the Reset button
pressing
0 time
1 time
2 times
LED
Green
Orange
Green
Reset the main waste ink counter to 0%.
Reset the platen waste ink counter to 0%.
Reset the Main & platen waste ink counter to 0%. (Reset
collectively.)
<Button / LCD checking operation procedures>
At Operation panel unit replacement, check the button / LCD.
1.
When pressing the Stop button two times, the machine will be moved into an LED confirmation mode.
2.
As often as the Color button is pressed one time, each LED is lit one by one, and the machine get in the mode in which each
button is acceptable.
3.
4.
As often as each buttons on the panel is pressed from the left to the right, the displayed number is counted up.
Pressed button
Display
Maintenance
1
Fit to Page
2
SCAN
3
Paper size
4
+
5
Black
6
Color
7
Stop / Reset
8
On / Off
9
When all buttons are pressed, [1] will be displayed. Then, LED[8.5 x 11 Plain Paper] and LED[8.5 x 11 Photo Paper] will be lit on
the panel, and the machine will be in a service mode menu selection mode.
(12/24)
5. EXTERNAL VIEW / PARTS LIST (for Asia)
5-1. External Parts, Power Supply Unit, Logic Board Ass’y
5-2. Print Unit
(13/24)
Parts List
Key
1
2
3
4
5
5
5
5
5
5
6
6
6
6
6
7
8
9
10
11
12
13
14
15
16
17
18
18
18
19
20
21
22
23
24
S1
S2
S3
S4
S5
Part Number
Rank Q'ty
QC1-7720-000
QM2-2786-000
QC1-7588-000
QC1-7769-000
QC1-7617-000
QC1-7758-000
QC1-8884-000
QC1-8885-000
QC1-8886-000
QC1-8888-000
QC1-7604-000
QC1-7754-000
QC1-7770-000
QC1-7772-000
QC1-7774-000
QM2-2788-000
QM2-2791-000
QM2-2817-000
QC1-7645-000
QC1-7647-000
QC1-7654-000
QC1-7706-000
QL2-1176-000
QM2-3168-000
QM2-3167-000
QM2-3163-000
QK1-1833-000
QK1-1854-000
QK1-1855-000
QC1-6016-000
QC1-6015-000
QC1-6014-000
QY5-0149-000
QM2-2137-000
QC1-6021-000
XB4-7300-805
XB6-7300-605
XA9-1493-000
XB1-2300-605
QC1-6108-000
J
J
I
J
J
J
J
J
J
J
J
J
J
J
J
I
I
J
J
J
J
J
J
S
I
I
N
N
N
I
I
I
I
I
I
G
G
G
G
G
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Description
Remark
EMBLEM, PIXMA
DOCUMENT PRESSURE PLATE ASS'Y
SHEET, DOCUMENT PRESSURE
LABEL, PANEL
COVER, LED
COVER, LED
COVER, LED
COVER, LED
COVER, LED
COVER, LED
COVER, PANEL
COVER, PANEL
COVER, PANEL
COVER, PANEL
COVER, PANEL
OPERATION PANEL UNIT
SCANNER UNIT
PAPER SUPPORT UNIT
COVER, SIDE R
COVER, SIDE L
COVER, FRONT
TRAY, OUTPUT
MAIN CASE UNIT
PE SENSOR ASS'Y
TIMING SENSOR ASS'Y
LOGIC BOARD ASS'Y
AC ADAPTER: 100V-240V 50/60HZ
AC ADAPTER: 100V-240V 50/60HZ
AC ADAPTER: 100V-240V 50/60HZ
SPRING, TIMING SLIT STRIP FILM
FILM, TIMING SLIT STRIP
ABSORBER, INK, PLATEN
ABSORBER KIT
CAP-BLADE UNIT
SPRING, CAP SLIDE
SCREW, TP, BH3X8
SCREW, MACHINE, WASHER HEAD, M3x6
SCREW, TP M3X8
SCREW, MACHINE, BINDING HEAD, M3x6
SCREW, B-TIGHT M3X44
EUM, EMB
CA, LAM LTR
EUM, EMB, GB
CN
TW
KR
AU, ASA, HK, LAM A4
CA, AU, ASA, HK
LAM, EUM, EMB, GB
CN
TW
KR
JP,US,CA,EUM,EMB,GB,HK
LAM, AU, ASA, TW, KR
CN
<Power supply cord>
Part Number
QK1-0278-000
QK1-0279-000
QK1-1061-000
QK1-1903-000
WT3-5156-000
WT3-5160-000
WT3-5182-000
Rank Q'ty
S
1
S
1
S
1
S
1
S
1
S
1
S
1
Description
CORD, POWER
CORD, POWER
CORD, POWER
CORD, POWER
CORD, POWER
CORD, POWER
CORD, POWER
Remark
100V-120V
220V-240V
220V-240V(AU)
120V-240V(LAM)
220V-240V(GB, HK)
220V-240V(KR)
220V-240V(CHN)
(14/24)
6. TROUBLESHOOTING FLOWCHART
6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)
Power ON
Service Call
Error?
Yes
No
Open access cover,
and install print head
Service Call
Error?
Yes
No
Connect to computer
Shipment inspection
pattern printing
Correct?
Yes
< Shipment inspection pattern check items>
(See APPENDIX 1, SHIPMENT INSPECTION PATTERN 1.)
See 4. SERVICE MODE for
printing method.
1. Non-ejection of ink:
2. Top of form:
3. Vertical lines:
4. Gray area:
No
Replace print head and print
shipment inspection pattern
Correct?
Yes
Off the paper
Not connected
White lines / uneven density
NG
NG
NG
NG
No
Yes
Main waste ink counter
less than 7%?
Yes
Normal
No
Visually check the platen waste ink
absorber, and replace it if it is
soiled.
Defective
<Note for normal printer refurbishment>
At end of refurbishment, set the printer to the default shipment conditions (with the paper lifting plate in the raised
position, and the carriage locked in the home position), following the steps below.
1. Install the ink cartridges, and while pressing and holding the Power button, connect the AC plug. After the
Power LED lights in green, with the Power button still pressed, press the Resume/Cancel button 2 times,
and release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed,
the Alarm and Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)
2. Print the shipment inspection pattern, and reset the EEPROM, following the procedures in 4. SERVICE
MODE.
3. Press the Power button to turn off the printer. (The paper lifting plate is raised, and the carriage moves to
the print head replacement position.) Remove the ink cartridges. (DO NOT print after this point.)
(15/24)
6-2. Ink Cartridge Troubleshooting Flowchart (ink cartridge operation confirmation)
Connect to computer
Nozzle check pattern printing
Yes
Correct?
No
Ink cartridge cleaning
Nozzle check pattern printing
Yes
Correct?
No
Ink cartridge deep cleaning
Nozzle check pattern printing
Correct?
Yes
No
Ink cartridge deep cleaning
Nozzle check pattern printing
Correct?
Yes
No
Replace ink cartridges
Nozzle check pattern printing
Correct?
Yes
No
Normal
Defective
(16/24)
7. SPECIAL NOTES ON SERVICING
7-1. Notes on the Waste Ink Absorber (for absorbing waste ink when doing borderless printing)
Replacement.
After the waste ink absorber shown below was replaced, check if head-to-paper distance between the chassis
and platen is correct.
Because the chassis and platen (or other parts) have to be removed to replace the ink absorber,
head-to-paper distance may be misaligned.
Check the print result with the following procedures to confirm that there is no problem.
<Check procedure>
1) Print images on Photo Paper Pro to confirm that the print result has no problem and that the print head
does not contact paper.
When doing printing, set the paper thickness lever to the left (normal position).
When print quality deterioration and print head contact are found, adjust head-to-paper distance with the
following procedures.
1) Make marks under red screws located at both sides of the chassis.
2)
Loosen red screws to adjust head-to-paper distance.
When the print head contacts paper:
When print quality deteriorates:
Move the chassis rail towards the marks.
Move the chassis rail towards the marks.
(17/24)
8. PRODUCT TECHNICAL INFORMATION
8-1. FAQ (Problems specific to the iP150, and their corrective actions)
No.
1
*
A
Function
Phenomenon
Possible Call / Claim
Corrective action
Installation Carriage error (Alarm and Power - The LEDs blink alternately in orange Remove the packing material fixing the
LEDs blink alternately 2 times).
and green, 2 times (carriage error). carriage.
2
A
3
B
4
C
Multi-feeding
5
B
Envelope not feeding
6
C
Paper jam
7
B
Paper jam and paper feeding
failure in printing on Credit card
sized paper
Ink cartridge installation error
Paper
feeding
No paper feeding
Cause
The user may not have removed the
packing material at unpacking and
installation.
Note: Even if the packing material
remains, no parts are damaged.
- LED display in the LCD (As this
Open the access cover, and install the ink The user did not install the ink cartridges
occurs at printer installation, the user cartridge(s) properly.
completely at unpacking, installation, or
cannot recognize the error.)
ink cartridge replacement.
- Paper out error
1. Perform roller cleaning from the printer The paper feed roller slips on the paper at
- Paper cannot be fed
driver.
paper feeding.
- Cannot print
2. Clean the paper feed roller with
pre-moistened wipe or moistened
cloth.
- Multiple sheets of paper are fed
1. Fan the paper and set them in the
In the high temperature and high humidity
simultaneously.
ASF.
environment, the frictional force between
-Blank paper is ejected.
2. In case of PR-101, set the paper sheet the front and back sides of paper
by sheet in the ASF.
becomes high, and sheets stick to each
other, contributing to multi-feeding.
- Paper out error
1. Perform roller cleaning from the printer The paper feed roller slips on the paper at
paper feeding.
- Paper cannot be fed
driver.
Note: Depending on the paper lots.
- Cannot print
2. Clean the paper feed roller with
pre-moistened wipe or moistened
cloth.
3. Reduce the number of envelopes
loaded in the ASF.
4. Flatten the envelope (with a pen).
- Paper jam error
1. Remove the jammed paper from the
As the LF roller slips on the paper, the
- Paper cannot be fed
paper pick-up side.
paper is not fed, causing the jam error at
- Cannot print
paper ejecting.
- Paper jam error
1. Open the front cover and remove the If paper is loaded in the landscape
- Feeding failure
jammed paper.
orientation, paper cannot be fed because
- Cannot print
2. Load the same type of paper as
the paper does not reach the LF roller at
jammed paper in the portrait
paper feeding.
orientation and press the Reset
button.
(18/24)
(8-1. FAQ (Problems specific to the iP150 and corrective actions) cont’d)
No.
8
*
B
Function
Image
quality
Phenomenon
Smearing on printed side.
Possible Call / Claim
- Smear on the printed side of paper
- Cannot print properly
- Paper edge crease
Corrective action
1. Correct the paper curl.
2. Set the paper thickness lever to the
right.
3. Recommend the user to conduct
printing in the print quality assurance
area.
<Photo Paper Plus Double Sided>
1. Perform bottom plate cleaning from
Smears on the already printed side
the printer driver.
when printing the other side
2. Clean the ribs on the platen with
cotton swabs/buds.
- Cannot print to the bottom edge of
1. Recommend printing in the print
paper
quality assurance area.
- Lines or uneven print density appear 2. Change the print quality from Standard
in the trailing edge of paper
to High mode.
- Cannot print properly
3. Try other paper (PP-101)
9
B
Smearing on the backside, or
address side of postcards
10
C
Horizontal lines or uneven print
density at the trailing edge of
paper
11
C
When printing using one ink
- Lines or uneven print density (on
cartridge only, horizontal lines or skin tones and background)
uneven print density occurs due - Cannot print properly
to LF roller feeding at small pitch
When borderless printing is conducted
continuously, ink mist attaches to the ribs
on the platen, and is transferred to the
backside of the following paper.
When the paper end comes off the pinch
roller, printing is performed without the
paper being held, preventing the ink
drops from being ejected in the correct
positions, resulting in unevenness.
1. Perform print head alignment.
As the print media slightly slips while
2. Change the print quality from Standard being fed by the LF roller, printed areas
to High mode.
overlap, causing the problem.
*Occurrence level:
A: The phenomenon is likely to occur frequently. (Caution required).
B: The phenomenon may occur under certain conditions, but likeliness is assumed very low in practical usage.
C: The phenomenon is unlikely to be recognized by the user, and no practical issues are assumed.
(19/24)
Cause
The edge of paper rises due when paper
is curled, causing the ink cartridge to rub
against the printed surface of paper,
resulting in smearing.
8-2. Major Functions
(1) Quiet mode
The printer has a quiet mode function.
Compared with the normal mode,
Acoustic noise level:
HS normal approx. 55.0 dB, Quiet approx. 46.9 dB
Audible overtone level: Sound quality changes, and sound becomes quieter.
Print speed:
Slows.
<Possible problems with this function>
- The operation sound does not become quieter.
-> The audible sound becomes only slightly quieter.
- Printing is slow.
-> Disable the Quiet mode.
(2) Remaining ink level detection function
The printer has a function to detect the remaining ink level.
Detection method: Dot counting (Counted for each Black/CL ink cartridge)
CL cartridge: The remaining ink level is detected by total counted
dot values of CL three colors.
Display method: Displayed on the Status Monitor (at 4 levels listed below for each BK/CL ink
cartridge)
Level 1: Approx. 70% of ink remaining
Level 2: Approx. 40% of ink remaining
Level 3: Indication of “!” mark (Remaining ink level is low)
Level 4: Indication of “X” mark (No ink remaining)
Note: Remaining ink detection function displays the status only, and does not
cause errors.
Accuracy:
The margin of error of detection accuracy is +/-10% in normal printing.
The margin of error is likely to be large in the following specific print patterns:
When printing continuously using any one of the CL three colors of ink
-> As the remaining ink level is calculated by the counted dot value of the
least remaining ink of the CL three colors, if any of the C/M/Y inks is
heavily consumed, the margin of error for remaining CL ink increases.
When printing continuously using Black ink only
-> As refilling ink in the ink tank becomes slow, ink flow channel is cut off, and
ink in the ink tank cannot be finished up, the margin of error for remaining
BK ink increases.
<Possible problems with this function>
- When a once-used ink cartridge is installed, the actual remaining ink level is not detected, and an
error indicating the remaining ink amount is unknown occurs.
Pressing the OK button will clear the error, and printing can be done. However, the function to
detect the remaining ink amount is disabled (ink status is not displayed).
e.g.: An ink cartridge was once used in another printer.
A current ink cartridge is removed from the printer. -> A new ink cartridge is installed. ->
The removed ink cartridge is installed again after removing the new ink cartridge.
- Due to the specific print pattern, the actual remaining ink level does not match the indicated
remaining ink level.
This is because a detection error can be large in specific print patterns (such as continuous
printing using any one of the BK /CL of ink or continuous solid printing, etc.).
(20/24)
(3) Deep cleaning
The printer has a deep cleaning (refreshing) function.
Deep cleaning (refreshing):
This is a deep cleaning function in order to resolve print failure due to ink clogging
the nozzles.
<Possible problems with this function>
- Excessive ink consumption when conducting deep cleaning repeatedly. (The amount of ink used is
approx. 4 times the normal manual cleaning amount.)
<Reference> Cleaning types, amount of ink used, and time required
Cleaning type
Amount of ink used
Manual cleaning
Dot count cleaning
BK: Approx. 0.10 g
Timer cleaning (24 hours to 2 months)
CL: Approx. 0.10 g
CL ink cartridge replacement (8 months or less)
Timer cleaning (2 to 3 months)
BK: Approx. 0.15 g
Cleaning when the print head is not capped at printer power on
CL: Approx. 0.15 g
BK ink cartridge replacement (8 months or less)
CL ink cartridge replacement (8 months or more)
BK: Approx. 0.20 g
CL: Approx. 0.20 g
Cleaning on arrival at user
BK: Approx. 0.30 g
Timer cleaning (3 months or more)
CL: Approx. 0.30 g
BK ink cartridge replacement (8 months or more)
Deep cleaning
BK: Approx. 0.45 g
Timer cleaning (6 months or more)
CL: Approx. 0.45 g
(21/24)
Time required
Approx. 40 sec.
Approx. 45 sec.
Approx. 55 sec.
Approx. 60 sec.
Approx. 60 sec.
APPENDIX 1:
SHIPMENT INSPECTION PATTERN 1
<EEPROM information contents>
On the service test print(sample below), confirm the EEPROM information as shown below. (The information
Is given in the upper portion of the printout.)
Destination(model name)
Rom version
Main Ink absorber waste ink amount(%)
Platen Ink absorber waste ink amount(%)
Reserved for factory use
MPxxx xxx M=Vx.xx
LEDTIME=xxxx xxxx xxxx
Dd=xxx.x
Ds=xxx.x
USB serial number
xx xx xx xx USB(XXXXXX)
SELF(H=xxx xxx xxx L=xxx xxx xxx)
Scanner Self check
LEDlight control (Print result of LED TIME)
<Print check items>
On the service test print(sample below),confirm the following items.
-Check 1,nozzle check patten: Ink shall be ejected from all nozzles.
-Check 2,top of form accuracy: The line shall not extend off the paper.
-Check 3,vertical straight lines: The line shall not be broken.
Check 2. Top pf form accuracy
<Service Test print sample>
Check 1. Nozzle check pattern
Check 3. Vertical straight lines
(22/24)
APPENDIX 2: EEPROM INFORMATION PRINT
<How to read EEPROM information print>
Print sample:
i MP150
US V1.00 IF(USB2=1) D=008.0 Ds 000.0 ST=2005/06/25-16:41
ER(ER0=1000 ER1=5100)
LPT=2006/07/04-10:25
PC(M=000 R=000 T=011 D=000 C=000)
CLT(2005/06/30-11:34)
CT(BK_ST=002 BK_HC=002 CL_ST=000 CL_HC=000) IS(BK=0 M=0 C=0 Y=0)
IC(BK=02150 M=02435 C=02001 Y=02081)
P_ON(S=00115) M_REG=1
UR(A(CLsi)=000 B(BKoe)=000 C(BKsi)=000
D(BKbi)=000 E(BkClx)=+04 F(BkCly)=000
G(Cbi)=+01 H(SCbi)=+01 I(C-SC)=000
J(Mbi)=000 K(SMbi)=000 L(M_SM)=000)
WP=0039 CDIN(LG=034 PB=000 OPB=000)
MSD(255)
TPAGE=00145 (TTL=00022 COPY=00000)
PAGE(All=00145 PP=00112 HR+MP=00000 PR+SP+SG=00033 GP=00000 PC=00000 EV=00000)
CDPAGE(All=00010) EDGE=00000
L=00031
<Direct>
LG=00
Unknown
SC=000
CDD-PR(L=020 2L=000
Seal=000
PC=000 A4=000)
DCD-FPP(L=000 2L=000
PC=000 A4=000) DCD=MPP(L=000
2L=000 PC=000 A4=000)
<Scanner>
SC=00000
SC-dpi(75=00000 150=00000 300=00000 600=00000 1200=00000 2400=00000)
SG(GY=00000 CL=00000)
<Copy>
MCASF(PP=00000 SP+PR+GP=00000 OTH=00000)
CCASF(PP=00000 HR+MP=00000 PR+SP+SG=00000 GP=00000 PC=00000)
Head TempBK=36.0 Head TempC=34.0 Env Temp=27.0 FF(80 00 09)
<SCAN ERROR HISTORY>
0000 0000
- EEPROM Information <Hex.> -
Printed items:
1:
Model name
2:
ROM version
3:
I/F connection (USB2)
4:
Waste ink amount (main, platen)
5:
Installation date
6:
Operator call / service call error record
7:
Last printing time
8:
Purging count
9:
Last cleaning time
10:
Print head replacement count (Black standard, black high capacity, color standard, color high capacity)
11:
Ink status (BK/M/C/Y)
(manual cleaning, (refreshing) deep cleaning, timer cleaning, cleaning by dot count, cleaning at ink
tank / print head )
(23/24)
12:
Total ink consumption amount (BK/M/C/Y)
13:
Power-on count (S = soft-power-on)
14:
Manual print head alignment by user
15:
User print head alignment value
(CLsi/BKoe/BKsi/Bkbi/BkClx/BkCly/Cbi/SCbi/C-SC/Mbi/Smbi/M-SM)
16:
Wiping count
17:
Camera Direct Print-supported device connection record
18:
Longest period of non-printing
19:
Number of all pages fed (total, number of copying sheets)
(LG, Canon PictBridge, Other PictBridge)
20:
Number of pages fed from ASF (total, plain paper, High Resolution Paper6Matte Photo Paper, Photo Paper
Pro6Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope)
21:
Camera Direct print pages in total
22:
Borderless print pages
23:
L & 4x6 print pages
<Direct>
24:
Language setting
25:
Name card- / Credit Card-sized paper pages fed
26:
Stickers pages fed
27:
Memory Card Direct print pages: Photo Paper Pro (4x6, 5x7, A4/LTR)
28:
Camera Direct print pages: Fast Photo Paper (4x6, 5x7, card, A4/LTR)
29:
Camera Direct print pages: Matte Paper (4x6, 5x7, card, A4/LTR)
<Scanner>
30:
Total number of scanning
31:
Number of scanning according to read resolution (75/150/300/600/1200/2400 dpi)
32:
Number of scanning according to read tone (grayscale / color)
<Copy>
33:
Number of pages of monoclonal copy fed from ASF (plain paper, Photo Paper Plus Glossy , Photo Paper Pro,
Glossy Photo Paper, other paper)
34:
Number of pages of color copy fed from ASF (plain paper, High Resolution Paper&Matte Photo Paper, Photo Paper
Pro&Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard)
35:
Print head temperature (BK)
36:
Print head temperature (CL)
37:
inside temperature
38:
Line inspection information
<Scan Error History>
39:
Scanning error status history
- Printer EEPROM information Dump(Displayed DUMP List in the printer EEPROM in HEX)
(24/24)