Miele W 3037 Operating instructions

Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
Miele Australia Pty. Ltd.
Head Office
1 Gilbert Park Drive
Knoxfield VIC 3180
Telephone (03) 9764 7100
Miele Gallery Knoxfield
1 Gilbert Park Drive
Knoxfield VIC 3180
Telephone (03) 9764 7670
Miele Gallery South Melbourne
208-210 Coventry Street
South Melbourne VIC 3205
Telephone (03) 9764 7199
Miele Gallery and Office Sydney
3 Skyline Place
Frenchs Forest NSW 2086
Telephone (02) 8977 4230
Miele Gallery and Office Brisbane
39 Harvey Street North
Eagle Farm QLD 4009
Telephone 1800 798 578
Miele Gallery and Office Adelaide
83 Sir Donald Bradman Drive
Hilton SA 5033
Telephone 1800 018 770
Miele Gallery and Office Perth
205-207 Stirling Highway
Claremont WA 6010
Telephone 1800 094 872
Miele New Zealand Limited
Miele Gallery and Head Office
Unit L, 10-20 Sylvia Park Road
Mt. Wellington, Auckland, 1060
Telephone 0800 264 353
Miele Global Headquarters
Miele & Cie. KG
Carl-Miele-Straße 29
D-33332 Gütersloh
Federal Republic of Germany
Protecting the environment: This brochure is printed on paper bleached without the use of chlorine.
© Miele & Cie. KG, Gütersloh / M.-Nr. x xxx xxx / Alteration rights reserved (xx) / 06/11
Miele's guide to laundry care
Helpful hints and tips on caring for your textiles
Miele's guide to laundry care
Helpful hints and tips on caring
for your textiles
7th edition: October 2011
Alteration rights reserved
Due to continuous product development, we reserve the right
to make changes and minor variations to dimensions and
colour, to correct printing errors and other errors, and to
make innovations and alterations to the product range.
Colour reproduction of appliances in images may vary from
the original appliance colours due to printing techniques.
Miele's guide to laundry care
A century ago, doing the laundry was hard
graft and toil. But when the first washing
machines were developed at the beginning of
the 20th century, this time-consuming chore
was revolutionised forever.
No one could have predicted back then just
how quickly this invention would take off, or
that within a century nearly every household
would own an automatic washing machine.
And washing machines would not be as
advanced as they are today had it not been
for the commitment of Miele's founding
fathers, Carl Miele and Reinhard Zinkann.
Countless technical innovations, which have
become milestones in the development of
washing machines, were developed by the
Miele company.
The knowledge that has been gained over
the past 100 years in the area of laundry
care has been brought together in this guide
and, together with numerous tips for stain
removal, it contains valuable advice for both
the experienced launderer and the novice.
Whilst there is no guarantee that a stain will
disappear or that you will always have perfect
results, it is still reassuring to have advice
to hand on the best ways of caring for your
We hope you enjoy getting to know the world
of Miele laundry care, not to mention fresh,
clean and stain-free results for your laundry!
Miele - more than a century of
The advantages of
Miele washing machines
Economical and
environmentally friendly
washing machines The advantages of
Miele tumble dryers
Economical and
environmentally friendly
tumble dryers The complete care system
for your laundry
6 – 13
14 – 19
20 – 23
Miele special programmes
Fabric care
Tips for stain removal Garment care labels
Useful tips
34 – 43 44 – 57
58 – 87
88 – 91
92 – 95
24 – 29
30 – 31
32 – 33
Miele - more than a century of "IMMER BESSER"
Miele – a company with more than 100 years
of tradition behind it – has its head office
in Gütersloh in the heart of Westphalia,
From its outset in 1899, the company has
embraced a philosophy which is summed up
in the motto “IMMER BESSER”, which
translates as “FOREVER BETTER”.
“IMMER BESSER” encapsulates the
company’s four cornerstones of Innovation,
Quality, Longevity and Care for the
As a commitment to these values, every
Miele appliance is tested to last 20 years.
Miele – more than a century of "IMMER BESSER"
A journey in time from 1899 to the present day.
1899Carl Miele and Reinhard Zinkann found the company and start
manufacturing butter churns.
1900/1901 The first Miele washing machine, “Hera”, is developed.
The headquarters of the company move from Herzebrock to Gütersloh.
1911Miele produces the first washing machine with an electric motor.
1925Miele develops the first coal and gas heated drum washing machine.
1936A sensational breakthrough: the first machine to heat the water electrically in the
tub – also a Miele innovation.
1947Miele brings out a new washing machine with motor at the top and an
electroplated steel tub. The enclosed gear mechanism runs on ball bearings.
1956With the introduction of the first automatic washing machine Miele enters the era
of automatic laundry care.
1958Miele develops the first tumble dryers and opens a new chapter in the history of
laundry care.
1962Miele invents the first automatic washing machine with single dial controls
(W 420).
1966Miele introduces the first electronic tumble dryer in Europe - T 460.
1970Miele becomes the first manufacturer to offer a built-under washing machine
(Miele W 440 U).
1976Miele innovation: first washer-dryer to wash and then dry laundry automatically.
1978First Miele domestic appliances to contain micro-computers and sensor
1981A completely new design of Miele automatic washing machines and tumble
dryers is introduced. The new range offers many improvements, such as 5 kg
capacity, 1200 rpm spin speed and a front which opens for maintenance.
1991Another Miele innovation – the fastest spin speed to date (1600 rpm) on a
washing machine. The new gentle run-up to spin, and the electronic imbalance
monitoring system, ensure that laundry is treated with care, and guarantee the
smooth, quiet running of the machine.
Miele – more than a century of "IMMER BESSER"
1996The optical interface on the control panel enables authorised service technicians
to access information about the machine quickly and easily without having to
open up the machine. This feature also enables the electronics in a machine to
be updated with the latest technology so that an old machine can always be kept
up to date.
1997A revolution in laundry care – Miele is the first manufacturer to have a Handwash
Woollens programme.
1999Launch of the new 2000 generation of Miele machines, adding the innovative
and unique Miele Silks programme, load recognition with recommended
detergent dosage, the service friendly space frame construction and the microperforated drum to the latest Miele innovations.
2001A world first in laundry care – Miele develops Softronic controls and the patented
honeycomb drum1), whose smooth, sculptured surface ensures clothes receive
the optimal care.
2003Miele introduces a new range of washing machines and tumble dryers with
Navitronic controls. The clear text display and multi-function selector offer
intuitive operation. Laundry care now becomes even easier with intelligent
special programmes designed to suit the fabric being washed and dried.
Miele washing machines offer the best rinse result on the market, extended
temperature holding times (in the Hygiene programme) and special programmes
designed to deactivate allergens.
The honeycomb drum is also introduced for tumble dryers. The honeycomb
surface creates air pockets to gently catch and cushion the laundry, and the
traction effect ensures more uniform drying results and less mechanical strain.
European Patent No. EP 0 935 687
Miele – more than a century of "IMMER BESSER"
2006 A 6 kg capacity honeycomb drum for washing machines and tumble dryers is
Following the biggest investment ever made in a single product category since
the company began, Miele launches the next generation of laundry appliances.
The new washing machines and tumble dryers combine a completely new
design with perfect technology. With a choice of classic or innovative design
there is now a Miele washing machine to cater for every taste.
2007The 20,000,000th washing machine rolls off the production line.
2008Miele takes part in the IFA international trade fair for consumer electronics and
home appliances in Berlin. A new concept, “Home Appliances@IFA” for domestic
appliances is showcased for the first time. With a focus on energy saving
appliances, Miele’s new heat pump dryer, which is both effective and energy
efficient, receives a great deal of attention and achieves record orders.
2010/2011In addition to a drum capacity of up to 8 kg, the technical innovations of the new
W 5000 series washing machines offer even more gentle laundry care, energy
efficiency and convenience. The new heat pump dryers with 7 kg drum capacity
offer a six star energy rating with savings of up to 50%. The company celebrates
its 110th anniversary this year.
Miele can now offer detergent savings of up to 30% with the new AutoDos
automatic dispensing system for liquid and powder detergent.
Miele also introduces steam into automatic washing machines. SteamCare
technology can reduce the need for ironing by up to 50% or altogether,
depending on the type of fabric. The Freshen up steam function is ideal for
freshening up clean items before wearing them.
The advantages of Miele washing machines
The patented* Miele washing machine honeycomb drum
Laundry protected by the unique
sculptured structure
The slightly sculptured structure of the
honeycomb drum enables a thin film of water
to gently cushion the laundry away from
the drum and let it glide smoothly round the
• Optimum results
• Long lasting fabric care
Laundry protected by the special
perforations in the drum
By reducing the size and number of
perforations in the drum wall, Miele ensures
minimal mechanical strain on your garments
with no burling. Fabric snags no longer occur.
Even after the fastest spin cycle, garments
collect loosely in the machine without any
drum imprints. And the very small diameter
of the perforations prevents small foreign
objects from getting into the suds container.
• Optimum laundry care
• No drum imprints
• Maintenance free drain pump 1–8 kg load capacity
Miele washing machines offer a load capacity
of 1 to 8 kg.
• You can wash larger items, e.g. pillows or a
duvet, with ease.
• Ideal for all load sizes The result
The fact that laundry receives optimum
gentle laundry care in the Miele honeycomb
drum is authenticated by the wfk Institute for
Laundry Research in Germany.
* European Patent No. EP 0 935 687
The advantages of Miele washing machines
Öko-Institut confirms that, compared with manual methods, Miele’s automatic detergent dispersing results in detergent savings of
approximately 30%.
Consequently, the environmental impact relating to detergent supply is
reduced as follows:
• Greenhouse effect by 30 % / 31 %
• Cumulated energy requirements by 32 % / 33 %
• Total environmental burden by 29 % / 30 %
The potential toxicity to water organisms from effluents can be reduced
by 5 %.
Explanation: When detergent is dosed manually, too little consideration is
given to the actual load size and to the degree of laundry soiling. Therefore,
an automatic dispensing system, which is able to take these parameters
into account, produces better results.
The above-mentioned potential savings are based on the assumptions
made by Öko-Institut in 2008 for a research study commissioned by
Miele Cie. KG.
Öko-Institut e.V.
Carl-Otto Gensch
Stains option
• The washing machine can
tackle 22 types of stain.
• You can select up to 3 types of
stain for any one programme.
• The most suitable programme cycle is
calculated automatically.
• Only from Miele: A tip on how to tackle
the stain will appear in the display, e.g. a
recommendation to pre-treat the stain with
stain remover.
The patented Miele SteamCare
function. This feature offers two distinct
benefits. It can be used to refresh
garments that may have been worn once
(e.g. business shirts) and reduce creasing
in damp, freshly washed and spun garments.
• Reduces the need for ironing by up to 50%
• It gently removes creases from the most
delicate items
• Environmentally friendly Load size recognition and detergent
dispensing recommendation
Some Miele washing machines measure
the quantity of the laundry and take into
account the type of fabric being washed in
order to calculate the amount of detergent
required. The recommended percentage of
detergent will then appear in the display. • Avoids over or underloading
• Appropriate amount of detergent dispensed
• Environmentally friendly washing
• Optimum washing results
Freiburg, December 7th 2009
Ina Rüdenauer
AutoDos - Automatic
detergent dispensing
With the AutoDos system
powder and liquid detergent are
dispensed automatically at the press of a
button. The system is extremely convenient
and clean and avoids detergent coming into
contact with skin. It is also very economical
as your washing machine only uses as much
detergent as is required to achieve optimum
results. • Detergent savings of up to 30%
• Optimum fabric care
• Simple and clean dispensing
• Perfect wash results
The advantages of Miele washing machines
Enamelled front
Miele is the only manufacturer
to enamel the front of all its front loading
washing machines. The high quality enamel
has significant advantages: • Scratch and corrosion resistant
• Resistant to acid and suds solution
• Easy to clean
• Colour fast
The Miele Waterproof system
The majority of Miele washing
machines are equipped with a
water protection system (WPS)
to prevent water damage.
German engineered and tested to the
equivalent of 20 years usage.
All Miele Laundry appliances are German
engineered and tested to last the equivalaent
of 20 years usage. A test by the wfk Institute
for Laundry Research in Krefeld, Germany
confirms this. The test was carried out on
washing machines from six different
manufacturers. The result: only the three
Miele washing machines passed the
functional test. Miele's own endurance tests
involve appliances being operated day and
*10,000 operating hours using various programmes of
different durations.
The test duration is 10,000 operating hours*.
No other manufacturer tests as strenuously
as Miele. Miele has been awarded the winner of many
of the tests carried out for laundry appliances
by the Stiftung Warentest Institute in
Germany. In the UK, Miele was awarded the
‘Best Domestic Appliance Brand’ accolade
at the annual Which? Awards in 2010 for a
record third time. Miele washing machines
have also received an award for "Best
Washing Machine Brand" in Australia in 2011
from an independent consumer watchdog
Economical and environmentally friendly washing machines
Top marks for energy efficiency
Rather than just focussing on a few flagship
models, Miele applies technical innovation
and new ways of saving energy to the
whole of the product range. Miele washing
machines with a full load achieve a 4.5-star
energy rating, and Miele heat pump dryers
achieve a 6-star energy efficiency,
which makes them cheaper to run and
supports the environment. Short programme durations
Nowadays Miele washing machine
programme durations are generally short.
This means that the programme selected
will wash for only as long as is necessary
and is as short as possible. In addition, Miele
offers 'Express 20', and the patented Miele
SteamCare 'Freshen up'* programmes,
both are ideal for lightly soiled items, with
the advantage of saving valuable time and
* depending on model
Automatic load recognition
Intelligent automatic load recognition in Miele
washing machines matches the required
water volume exactly to the load size and the
type of fabric being washed, using only as
much water as required for optimum washing
and rinsing results. For example, less water will be used for
synthetic fabric than for towelling as it
becomes saturated with water more quickly. An outstanding feature of model W 5000
WPS Supertronic washing machine is
the revolutionary new patented Miele
'AutoDos' system (automatic liquid and
powder detergent dispenser), that achieves
remarkable detergent savings of up to 30%.
Flow meters
Some Miele washing machines offer a
flow meter in addition to automatic load
recognition: water inflow is measured and
controlled exactly by a precision wheel,
helping you to save water. 21
Economical and environmentally friendly washing machines
Intelligent features which help you save money
Miele washing machines are economical by
their very nature due to their many intelligent
features such as a flow meter or the option
of washing at cold or low temperatures. The
EcoComfort models offer even more potential
energy savings.
Cold or low temperature washing
Virtually all programmes offer the option of
economical washing at just 20°C or Cold,
which can use up to 76% less energy while
achieving the same excellent wash results.
Tip: To keep your washing machine in good
condition and to avoid limescale, bacteria
and odour building up, we recommend
carrying out a hot wash (e.g. Cottons
75°C) with powder detergent once a month.
Unique on the market:
The Cottons Eco plus 60°C wash programme
is an energy saving programme with the
lowest energy consumption.
Save additional energy with
hot water connection
Some Miele washing machines
are fitted with a second water
connection for hot water. If the household
water is heated by an energy-neutral method,
for example solar panels, this can provide a
saving of approx. 47% on energy costs1).
) According to a study by the Öko-Institutes e.V. Freiburg in
June 2008
) 25 l per shower
The advantages of Miele tumble dryers
The patented1) Miele tumble dryer honeycomb drum
Laundry care with an air cushion effect
The hexagons of the honeycomb drum point
outwards, creating air pockets which gently
catch and cushion the laundry as it tumbles
to the bottom of the drum.
• Optimum laundry and fabric care
• Less friction
• Easier ironing
Laundry care with a traction effect
In comparison to standard drums, laundry is
lifted higher by the outwardly pointing drum
structure, enabling it to hover for longer in the
warm air stream.
The results:
• Consistent drying results
• Improved air and humidity exchange
• Optimum fabric care
• Increased lifespan of laundry 1–7 kg load capacity
Miele's condenser and heat pump dryers
offer a load capacity of 1 to 7 kg.
• You can dry larger items, e.g. pillows or a
duvet, with ease
• Ideal for all load sizes
The result
Miele tumble dryers dry more evenly and with
less creasing. This has been authenticated
by the Hohensteiner Institute in Germany.
) European Patent No. EP 1 293 594 B1
The advantages of Miele tumble dryers
The patented1)
PerfectDry system
This system constantly measures
the residual moisture in the
load to gauge when the laundry is perfectly
dry, even where water quality varies, as the
system also measures the conductivity level
of the water and adapts the drying process
accordingly. An LED indicates when the
required drying level has been reached. • Precise drying results
• No overdrying of laundry
• Gentle, long lasting fabric care
• Great time and energy savings
Intelligent drum reversal
A Miele tumble dryer alters the direction of its
drum rotation at irregular intervals to aid even
drying of fabrics.
TwinPower system
The TwinPower system in Miele heat pump
dryers makes drum direction reversal possible as it has separate motors for the drum and
the fan. • Prevents tangles
• Even drying results
• Fewer creases
) German Patent No. DE 197 19 661 C2
Integrated condensed water outlet
Only from Miele: All condenser tumble
dryers, including heat pump dryers, have a
flexible drain hose with hose storage at the
back of the machine. This hose can be set
up to drain the condensed water directly into
the sink or the drain, eliminating the need to
empty the condensed water container.
Drum lighting
All new Miele tumble dryers have drum
lighting, illuminating the honeycomb drum
perfectly so that no item can be overlooked
when removing the laundry.
The advantages of Miele tumble dryers
Enamelled front
Miele is the only manufacturer to enamel the
front of all its tumble dryers. The high quality
enamel has significant advantages: • Scratch and corrosion resistant
• Resistant to acid and suds solution
• Easy to clean
• Colour fast
Soft lifter bars
The soft lifter bars in the drum of a Miele
tumble dryer have rounded edges to ensure
that laundry falls gently to the bottom of the
drum without getting caught on the bars,
even when drying a large load. • Optimum laundry care
• Your clothes last longer
German engineered and tested to the
equivalent of 20 years usage
The high Miele standard for tumble dryers
is that they must dry reliably while treating
your clothes with the utmost care over a
long period of time. That is why we put
our tumble dryers, just as our washing
machines, through extensive tests in our
German test laboratory to make sure they
can operate effectively for up to 7,500
operating hours, which equates to about 20
years of use in a domestic household1).
) Based on a household of 4 persons and 5 drying cycles
per week.
Independent praise
Miele tumble dryers regularly prove their
quality with successful results in tests carried
out by an independent Test Institute (Stiftung
Warentest) in Germany. For example, our
Miele T 8627 WP heat pump dryer was
awarded Good (1.8) in October 2009.
Economical and environmentally friendly tumble dryers
Save up to 50% of your
energy costs
The Miele EcoComfort heat
pump dryers set a new
benchmark for energy efficiency as they only
use half as much energy as conventional
condenser tumble dryers. Using a Miele heat
pump dryer can considerably reduce not only
your energy costs but also the burden on the
environment. Miele EcoComfort – the economical
The EcoComfort tumble dryer uses special
technology whereby a heat pump heats the
drying air and, unlike conventional tumble
dryers, the heat is continually reused. This
enables the EcoComfort dryer to achieve a
6-star energy rating.
The most economical heat pump dryer, the
T 8627 WP EcoComfort, has been shown
to have the lowest total costs per year1) as
published by the independent Öko Institute
e. V. in its current Eco top ten survey. The
survey recommends appliances which are
particularly economical and environmentally
friendly and includes annual running costs
and the purchase cost of the appliance in its
The complete care system for your laundry
Miele understands that perfect laundry care
is about more than just washing, which is why
Miele washing machines and tumble dryers
complement one another perfectly both in
terms of design and programmes. However,
the correct choice of detergent also plays a
significant part in achieving perfect results.
High quality fabric requires the correct
treatment in order to keep it in good
condition for as long as possible. With the
CareCollection Miele is the only domestic
appliance manufacturer to offer a complete
laundry care system comprising appliances
and cleaning and care products for spotless
results every time. Every day laundry is
taken care of perfectly with Miele UltraWhite
powder detergent, Miele UltraColor powder
or liquid detergent for coloured garments
and Miele For delicates. In addition, a range
of Miele specialist detergents is available for
more specific requirements, ensuring gentle
and effective cleaning and care for your
favourite garments.
Our high quality Miele laundry care range of
eco-friendly fabric care products are easy to
order via the internet. Please visit our online
shop at:
Here you will find a wide range of useful
cleaning and care products as well as a
comprehensive choice of accessories for all
Miele appliances such as dustbags, vacuum
cleaner attachments, dishwasher basket
inserts, steam oven cooking containers,
gourmet oven dishes etc.
Miele special programmes
Sorting the laundry
Sort the laundry before loading the washing
machine. Separate whites from coloureds
otherwise your favourite white blouse could
quickly become a different colour. It is also
important to sort garments according to the
type of fabric and how high a temperature
they can tolerate. Please refer to the section
on “Fabric care” for useful hints and tips.
Miele special programmes which are not
mentioned in the section on “Fabric care” are
described on the following pages.
Automatic/Automatic Plus
For those who have neither the time nor
the inclination to choose the appropriate
programme for the load, Miele has developed
the patented Automatic programme1). For
this, the laundry has only to be sorted by
Using sophisticated sensor technology, the
machine is able to identify the composition
of the load and adjust the programme
parameters accordingly. It is economical
and gentle, and ideal for mixed loads. An
Automatic programme is also available on
the latest Miele tumble dryers.
Curtains make a room warm and welcoming,
and should be washed regularly. Miele has
developed the special Curtains programme
to give optimal care to your curtains.
The large surface area of curtains attracts
dust like a magnet. For this reason, the
Curtains programme includes an automatic
) European Patent No. EP 0 835 955
cold pre-rinse without detergent. It is only
after this is completed that the detergent is
dispensed and the wash cycle begins. For
very dusty or heavily soiled curtains, the
Water plus function can also be selected.
The Miele Curtains programme uses high
water levels and reduced mechanical action
to prevent creasing and provide perfect
results every time. For fabrics that crease
very easily, the spin speed can be further
reduced, or dispensed with completely.
Creases usually disappear when the curtains
are re-hung, but stubborn creases can be
ironed out using a cool iron. Curtains require
plenty of space in the drum and Miele
washing machines with the honeycomb drum
offer the perfect environment in which to
gently wash up to 2 kg of curtaining.
Tip: Net curtains become yellow if
exposed to cigarette smoke. To make
them gleaming white again, they should
be soaked overnight in lukewarm salt
water, and washed the next day in
the washing machine using a special
detergent formulated for net curtains.
Make sure that all hooks, rings, clips and
weights are removed from curtains before
washing them.
Miele special programmes
Dark garments
To keep their good looks, it is very important
that the colours of dark clothes remain
strong and vibrant. Depending on the
detergent and the quality of the dye, fabrics
can become faded or patchy, or unsightly
residues from detergent can remain in the
fibres after washing. To counteract this, Miele
has developed the Dark garments special
programme which is ideal for cottons and
mixed fibres. A higher water level in the main
wash, three rinse cycles and a reduced spin
speed ensure that your favourite dark clothes
are washed gently and rinsed thoroughly.
Express/Express 20
The Express programmes are designed for
quickly processing lightly soiled items.
First wash
New clothes often contain chemical residues
from the manufacturing process which
can cause problems to allergy sufferers in
particular. Because of this, allergy sufferers
are often advised to wash garments up to
three times before wearing them for the first
time. The Miele First wash programme has
two additional rinses for washing up to 3 kg
quickly using minimal water and energy.
Freshen up
This programme is ideal for freshening up
garments which may not have been worn
for a while but are still clean and so do
not require washing, saving both time and
When it comes to laundry for allergy sufferers
and those with sensitive skin, it is not just a
question of making sure items are clean and
stain free, but also of ensuring that allergens
(or allergy triggers), bacteria and dust mites
are effectively deactivated. The Hygiene
programme has extended temperature
holding times in the main wash and high
water levels to ensure that cotton and linen
items are hygienically clean after washing,
even at 60°C. This programme also removes
stubborn grease from skin creams etc.
Miele special programmes
For a good night’s sleep, pillows should
be washed regularly. The Miele Pillows
programme is ideal for down, feather or
synthetic pillows. The 30 cm door opening
and the large honeycomb drum on Miele
washing machines make loading and
removing the pillows easy. A special feature
of the Pillows programme is the additional
spin cycle at the beginning of the programme
which helps to evacuate air from plumped up
pillows. The three rinse cycles after the main
wash ensure that detergent is thoroughly
removed from the fabric and filling of the
This programme is suitable for treating
microfibre fabric, skiwear and outerwear
made from membrane fabric to provide a
water and stain resistant finish.
After the items are washed and spun in the
normal way, they remain in the drum and the
proofing programme can begin. The proofing
agent is added to the detergent dispensing
drawer and then dispensed during the
programme so that it is absorbed into the
garment fibres. To fix the proofing agent, the
items should be heat-treated afterwards in a
Miele tumble dryer.
This Miele special programme minimises
creasing in shirts and blouses by reducing
the spin speed, thus making ironing easier.
Soft toys
For washing soft toys specified as machinewashable by the manufacturer. Ideal for that
much loved, cuddly toy!
Miele special programmes
Sports lovers are often up at the crack of
dawn to train. It is very annoying if your
sportswear is still in the wash when you want
to wear it again, or if the clouds are gathering
when you want to dry your kit on the line. The
special Miele Sportswear programme gives
you a head start, as lightly soiled items can
be washed and freshened up very quickly.
A special cool-down phase at the end of the
main wash helps to minimise creasing.
Steam smoothing
When it comes to ironing, every little bit
helps. The Steam smoothing programme
makes use of the smoothing properties of the
honeycomb drum and a special drum rhythm.
The warm air quickly removes creasing from
damp as well as dry laundry for up to 30%
less ironing.
Steam care
Steam smoothes the fibres in fabric and in
the special Steam care programme, steam
is injected into the drum to minimise the
amount of creasing in freshly washed and
spun garments. This can reduce the need for
ironing by up to 50%.
Timed drying hygiene
This programme acts as a kind of “dry
washing” in that it deactivates dust mites
and other micro-organisms. It also removes
unpleasant odours from textiles and soft toys
leaving them smelling pleasantly fresh, and is
particularly suitable for items requiring a high
standard of hygiene.
This programme has a special drum rhythm
to ensure your trainers are cleaned gently.
Miele special programmes
Tip: Moths.
If you need to store winter clothes during
the summer to make room for your
summer wardrobe, then it is important
that they are protected against moths.
These uninvited guests love wool,
cashmere and fur, but are not partial
to cotton or synthetic fibres. When
changing over your wardrobe at the end
of the winter, please note the following
• As moths are attracted to the smell
of sweat, all items should be washed
before being stored.
• The furniture being used to store the
clothes should be thoroughly wiped out
or dusted using a vacuum cleaner.
• Moths like it warm. Make sure that the
room is frequently aired, and that it
does not get too hot.
• The scent of cedar wood or lavender is
a natural deterrent to these voracious
• Fly screens at the windows help to
keep moths out of the room altogether.
• Store valuable furs, knitwear, jackets
etc. in linen suit carriers or paper or
plastic bags to protect them from
Fabric care
Solving the puzzle
Staring at a mountain of laundry and
wondering which items can be washed
together and which programme to use is a
dilemma familiar to most people.
Most of the time there isn’t a problem, but
occasionally you can be taken by surprise.
The colour from one garment has run and
discoloured an old favourite, or something
has shrunk. Luckily your Miele washing
machine and this guide can come to the
As long as you follow a few ground rules,
problems like these should be a thing of
the past when using your Miele washing
machine and tumble dryer. You should also
spend a little time learning about the different
types of fibres found in garments. Wool,
cotton, silk and linen all have very distinctive
characteristics which make them easy to
recognise, whereas some of the synthetics
are harder to tell apart.
It can be difficult to know how to launder
garments made with mixed fibres.
This section will guide you through the main
types of fabrics and fibres, and gives tips on
caring for them.
Alpaca is the name given to the silky, glossy
wool of the Vicuña llama of South America.
A llama can produce enough wool for just
one pullover each year. Despite being very
fine and light, the alpaca wool is hardwearing and elastic. Alpaca wool is hollow
and therefore amazingly warm. It is almost
exclusively made into top quality wool fabrics
for ladies’ coats and dresses.
The natural shades of alpaca wool are
retained, as are the natural oils, and for this
reason alpaca is often described as “waxed”
Washing: Alpaca can be safely washed
in a Miele washing machine using the
Woollens handwash programme. For perfect
results we also recommend Miele's laundrry
detergent 'For delicates'.
Drying: Alpaca garments can be fluffed
up in your Miele tumble dryer using the
Woollens handcare programme. They should
then be laid out flat and left to dry at room
▶ Woollens
Fabric care
Cashmere is a very special quality wool
which is collected annually from the
underbelly of the cashmere goat. The annual
global harvest is only about 5,000 tonnes,
making it a very expensive, luxury fibre. For
this reason, special care must be taken when
washing it.
Washing: Items knitted from cashmere
wool should be washed using a detergent
for delicate woollen items (e.g. Miele For
delicates detergent). Compared to alkaline
detergents, this has a neutral to mildly acidic
pH value which prevents the swelling and
felting of the fibres. The water should be
no warmer than 30°C. Cashmere garments
need a quick wash with as little agitation as
possible, and should not be left in the water
for too long. As detergent deposits destroy
the delicate fibres of cashmere, it is essential
to rinse it several times in cold water. Miele’s
Woollens handwash programme with its
special wash rhythm, optimal water level and
a maximum spin speed of 1200 rpm, is ideal
for washing delicate fibres such as cashmere.
Cashmere, Cotton
In addition, the structured surface of the
patented Miele honeycomb drum1) ensures
that your clothes are treated very gently.
Drying: Although the Miele tumble dryer
Woollens handcare programme is not a
drying programme, it will fluff up the fibres in
woollen garments and give them back their
bounce. So after washing your cashmere
garments, place them in the tumble dryer and
run the Woollens handcare programme. At
the end of the programme remove the items
and finish drying at room temperature – your
favourite jumper will be soft and fluffy again.
▶ Woollens
There are more than 300 varieties of cotton
throughout the world, with 23% of the world‘s
supply being produced in China and 20% in
the USA.
Although cotton is not very pliable, creases
easily and does not have good heat retaining
qualities, it is very durable and hardwearing
and is easy to dye and to bleach, making it
one of the most popular natural fibres. It can
withstand numerous cycles in the washing
machine and tolerates very high spin speeds
without suffering damage. When blended
with the smooth, durable fibres of the oriental
ramie plant, cotton can be made into a soft,
fine fabric with a beautiful sheen.
) European Patent No. EP 0 935 687
Washing: Miele washing machines have
special Cotton programmes for optimum care
of cotton items. In general, white cottons
can be washed at 95°C using e.g. Miele
UltraWhite detergent. Coloured cottons
should be washed using a detergent for
coloureds at a temperature no higher than
60°C to avoid fading (e.g. Miele UltraColor).
Follow the instructions on the
care label.
Drying: Cottons can normally be tumbledried so Miele tumble dryers have a Cottons
programme designed to dry cottons with
optimum results. However, it is important
to observe the drying instructions on the
garment care label as there may be a risk of
the garment shrinking, depending on how the
cotton fabric was finished.
Ironing: Cottons can be ironed at a high
temperature (setting 3) using steam. Iron
in-side out if the care label advises you to
do so.
Fabric care
Made from cotton, denim was originally used
for workmen’s trousers. Today it is popular for
many garments including jeans, skirts, shirts
and jackets. Combining threads of different
colours (usually white and blue) gives denim
fabric its distinctive characteristic,
Washing: Denim should be washed at a
maximum temperature of 60°C, and stretch
denim at 30°C using a detergent which
contains no optical brighteners (e.g. Miele
UltraColor). To avoid the white crease lines
that can appear on denim after washing, turn
garments inside out before washing them,
and select a low spin speed. To avoid the
colour from denim running onto other lightcoloured items, denim should be washed
separately the first few times. Because it
isn’t always obvious whether denim should
be washed using a minimum iron or cottons
programme, Miele has developed a special
Denim programme in which the wash rhythm,
the water level and the spin cycle are all
specifically designed for the needs of the
Denim, Down
fabric. The results speak for themselves –
minimum creasing and optimal laundry care.
Drying: Some Miele tumble dryers also
offer a special Denim programme in which
the temperature is carefully controlled to
ensure that your favourite jeans fit like a glove
Ironing: Denim does not need to be ironed.
It is sufficient just to pull it into shape after
drying, as the heat of the body will smooth
out any creases once it is worn.
Down provides excellent loft, retains heat
and is a superb insulator, which makes it an
outstanding material for filling duvets, pillows
and outdoor jackets.
Although eider down is the most expensive,
there is no difference in the quality between
it and other types of down. In order to retain
their fullness, items containing down need to
be cleaned regularly.
Washing: Miele has developed a special
Pillows programme for washing pillows
hygienically. The high temperature and extra
water used in this programme are effective
in the battle against dust mites and dust mite
faeces. For perfect results we recommend
Miele's Down items special detergent.
Drying: Miele tumble dryers offer a Pillows
and/or Large pillows programme, designed to
air and dry your pillows perfectly.
Tip: The Miele CareCollection “Down
items” special-purpose detergent has
been formulated to effectively clean
and care for down-filled items such as
jackets, sleeping bags and pillows.
Fabric care
As genuine leather is an animal product, it
requires special care. All types of leather
have to be treated differently and you should
check the care label before cleaning. It is a
good idea to test cleaning and conditioning
agents on a hidden part of the garment first.
Never use solvents or nail-varnish remover
on leather.
Drying: Hang damp leather garments on
a coat hanger to dry at room temperature
out of direct sunlight. To prevent the risk of
mould, never hang damp leather garments in
a cupboard.
Ironing: Leather can be ironed inside out
with a cool iron (1 dot), using tissue paper or
a dry tea towel. Do not use steam.
Tip: Leather garments should be treated
with a special CFC-free leather-proofing
product before wearing for the first time
in order to protect them from water
Leather, Linen
This natural fibre is made from the stem of
the flax plant. It is very strong and durable,
and does not easily stain or retain odours.
However, because it has very little give,
it creases easily. It is mostly made into
household items such as tablecloths, but it is
also popular for light summer clothing.
Washing: White and bleached linen can
be washed at temperatures up to 60°C.
Coloured garments should be washed
no hotter than 40°C using a detergent
for coloureds which contains no optical
brighteners. To test the colour-fastness of the
fabric, place a corner of the item between
two pieces of white cotton or linen material,
and steam iron it at a high temperature. If the
colour shows on the white fabric, this means
that the colour will run.
As linen creases very easily, it should be
spun very briefly or not at all. Linen is also
very susceptible to mildew and should be
thoroughly dried before being put
Drying: To smooth out the creasing caused
during spinning in a washing machine,
linen can be processed using the special
Smoothing programme before being pulled
into shape and hung out on a washing line to
complete the drying process.
Ironing: To prevent linen becoming shiny,
iron it on the reverse side. Shiny patches can
also be avoided by placing a damp cloth or
tea towel on top of the item. A hot iron should
be used.
Tip: Linen is easier to iron if starch is
added to the washing machine for the
final rinse cycle.
Fabric care
Membrane fabrics:
Membrane fabrics, of which the best known
is Gore-Tex®, are made up of complex microfibres that require special care. Incorrect
washing, drying or ironing can destroy the
fibres, and reduce the effectiveness of the
garment. Operating on a one-way principle,
perspiration is able to evaporate through the
fabric, whilst rain and wind cannot penetrate
inside. These fabrics are therefore ideal for
use in any weather conditions and as a result
of this they have become very popular for
sportswear and outdoor clothing. 52
Membrane fabrics, Mixed fibres
Membrane fabrics can be washed at 40°C
using a specialist detergent in the Miele
special Outerwear programme. Fabric
conditioner should not be used as this can
damage the efficiency of the fibres. It is
particularly important that garments are
rinsed well to remove all detergent residues
and that they are then spun only briefly after
Miele’s special Outerwear programme has
been designed for washing membrane
fabrics. It uses a higher water level for
washing and rinsing and has a gentle spin
cycle which is designed to take extra care of
these specialist fabrics.
The final spin works in stages to loosen
the fabric and prevent pockets of water
developing in the material. The programme
also has a special wash rhythm to reduce
creasing. Drying:
A special Outerwear programme is available
on some Miele tumble dryers which dries
garments made from membrane fabrics at an
appropriate temperature.
Some Miele washing machines and tumble dryers also offer a special Proofing
programme for reproofing outerwear or
adding a waterproof or stain resistant
finish to the fabric.
Mixed fibres:
A good fabric can be compared to a good
perfume: the blend makes all the difference!
Heavy cottons become finer and more
elegant when viscose is added, and
cashmere is more affordable when blended
with cotton. Mixed fabrics are traditionally
blends of cotton with one or more synthetic
fibres. Micro-fibre fabrics are also made from
a combination of materials. Care should be
taken in the choice of detergent for washing
mixed fibre garments. The most delicate
fibre in the fabric will determine the wash
programme selected. The patented Miele
Automatic programme1) takes the guesswork
out of choosing the right programme. Using
sensor technology, the machine is able to
determine the size of the load electronically,
and adjusts the programme parameters to
suit the composition of the load, ensuring that
even your mixed wash is given the perfect
) European Patent No. EP 0 835 955
Fabric care
Poplin is the trade name for a fine-corded
close-weave fabric and not for the type of
fibre. It can be made from cotton, silk, wool,
viscose, polyester or a blend of fibres. Cotton
poplin has an especially close weave, and a
smooth finish which makes it very versatile.
It can be laundered and treated for stains
in much the same way as cotton fabrics.
However, to prevent the risk of crease lines
in the weave, care should be taken not to
handle the fabric roughly when pretreating
stains. Poplin is mostly used for coats and
jackets, as well as trousers, dresses, shirts
and blouses. ▶ Cotton
Poplin, Silk, Synthetics
Silk is a natural fibre obtained from the
cocoon of the silk worm, which spins lengths
of up to 4 km of the fine thread. Silk is
defined by its special lustre, its fineness and
its lightness. Its distinctive pliability and its
special appearance give silk a luxurious feel
which is extremely comfortable to wear. It is
important to take great care of it.
Washing: Miele has removed the need to
handwash silks. The Miele Silks programme
is ideal for laundering those delicate nonwoollen items which normally require
hand-washing. The washing process is
optimally designed for silk fibres. The Miele
honeycomb drum with its structured surface
is particularly gentle on your delicate items.
For perfect results we recommend Miele
special detergent 'For delicates'.
Drying: Silk garments are often very
delicate, and are best drip-dried on a coat
Ironing: As silk is sensitive to high
temperatures, it should be ironed inside out
using a cool iron (1 dot) whilst still slightly
These 100% synthetic fibres are very elastic,
and resistant to tearing and stretching. They
are colourfast and dry quickly as they absorb
very little moisture. Synthetic fabrics also
keep their shape well and do not crease
Washing: Because heat causes creasing
in synthetic fabric, polyester and nylon
should be washed using the Minimum iron
programme at a temperature no higher
than 60°C. Many Miele washing machines
also have a Delicates programme which is
designed to wash these types of fabric with
optimum care. Synthetic fabric can take on
electro-static charges, with the result that it
clings to the skin which is uncomfortable for
the wearer. Using a fabric conditioner in the
final rinse can prevent this.
Drying: As synthetic fabric dries very quickly,
it is often sufficient to roll items up in a towel
and to squeeze out any excess moisture.
The drying process can then be completed
by placing items flat or hanging them on a
hanger. Synthetic garments can also be dried
in a Miele tumble dryer using the Delicates
programme which is designed to treat
delicate and synthetic fabric with the utmost
Ironing: Synthetic fabrics are not subject
to creasing. If creasing does occur during
washing or drying, it can usually be
smoothed out quite easily. Stubborn creases
can be ironed out using a cool iron, or with a
damp cloth using a medium temperature.
Fabric care
Towelling is made using a special looping
process. Terry towelling, with its irregular
loops, is particularly absorbent.
Washing: Towelling is usually colourfast
and can tolerate being washed at high
temperatures. Some items such as bath
robes should only be washed at 60°C. For the
first two washes, towelling should be washed
separately at 60°C to remove any excess
dye from the production process. When small
loads of towelling items are washed, a great
deal of fluff is created. For this reason, it is
better to wash towelling in the largest load
possible.Drying: Towelling dried outside on
a washing line feels hard and slightly rough
to the touch. This can be avoided by using
a tumble dryer. If using fabric conditioner,
you should use it sparingly because it leaves
a film on the fibres which will reduce their
absorbency. Towels dried in a Miele tumble
dryer with the patented honeycomb drum1)
stay beautifully fluffy even without fabric
) European Patent No. EP 1 293 594 B1
Towelling, Woollens
conditioner, as a cushion of air is created
in the structured surface of the drum which
gently cradles the laundry during the drying
Cashmere, angora, merino, lamb’s wool and
mohair, amongst others, all belong to the
wool family, but by far the most common is
lamb’s wool. Depending on the animal, wool
is sheared once or twice a year. Wool fibres
consist of several layers which retain heat,
and therefore make them ideal for pullovers
and warm winter clothing such as scarves
and shawls.
Washing: Miele has done away with the
need for hand-washing! All your woollens
can now be washed quite safely in a Miele
washing machine using the Woollens
programme. And the honeycomb drum
ensures that they are treated with the utmost
Drying: Woollen garments are best rolled
up in a towel and gently squeezed to remove
any excess moisture. They can then be
placed in a Miele tumble dryer and fluffed up
using the Woollens handcare programme to
give them back their bounce.
Ironing: Woollen garments can be ironed
using a cool iron, or steam-ironed under a
damp cloth.
▶ Alpaca
▶ Cashmere
Tip: Pullovers made from wool which is
itchy to the skin can be put in a plastic
bag and placed in the freezer for a short
Tip: Garment care labels carry various
symbols which indicate how the garment
should be washed. See later on in this
booklet for a list of the symbols and a
description of their meaning.
Tips for stain removal
A stain, what a pain!
But there’s no need to panic. This booklet
contains a number of useful tips for
successful stain removal. Here you can
rediscover what your grandmother knew
about getting rid of stubborn stains. Whilst
there is no guarantee of eradicating a stain
completely, it is always reassuring to be able
to fall back on tried and tested remedies for
rescuing your clothes in a crisis.
Tip: Detergents and stain removers.
This booklet contains a great deal of
advice on how to best use laundry
detergents. And while we recommend
our Miele care range of eco-friendly
fabric care detergents, that have been
designed to work in perfect harmony with
Miele laundry appliances, consumers
are free to use other brands if they prefer.
Miele's range of speciality laundry care
detergents are designed to maximise
not only cleaning results, they also help
to save both valuable water and energy.
More information is available at
A well-equipped arsenal for combatting stains:
Different types of stains require different treatments and in order to be ready for all
eventualities, it is a good idea to have the following items in your stock cupboard:
5% citric acid
Aerosol stain removers
containing benzene
Bile soap
Blotting paper
Brush cleaner (turpentine)
Chlorine bleach
Clothes brush
Colour run removers
Cotton wool
Denatured alcohol
Dye strippers
Eau de Cologne
Eucalyptus oil
Hair spray
Hydrogen peroxide
Ice cubes
Lemon juice
Liquid ammonia
Liquid bleach (suitable for
Mineral water
Natural soap
Oxygen-based bleach
Potato flour, corn flour or
Proprietary stain
Rust remover
Soda crystals
Sour milk
Spirit of soap
Stain devils
Talcum powder
Tips for stain removal
Act quickly:
Time is of the essence when it comes to
stain removal. Whilst the Miele washing
machine is ready for anything, it still needs
a little help with stubborn stains. The sooner
you treat a stain, the greater the likelihood of
The 6 stages of stain removal:
1. Test your chosen remedy on a hidden part
of the item.
2. Always place an absorbent cloth under the
3. Use a clean, light-coloured cloth to work
on the stain.
4. Never rub a stain; instead, dab at it.
5. Remove all traces of stain removing agent
before rinsing the item in warm water.
6. Finally, wash the item in your Miele
washing machine using the appropriate
Garment care labels carry various
symbols which indicate how the garment
should be washed. See later on in this
booklet for a list of the symbols and a
description of their meaning.
Only from Miele: On some washing
machines and with some stains, a tip on
how to tackle the stain will appear in the
display, for example, a recommendation
to pre-treat the stain with stain remover.
Tips for stain removal
If you are unsure about how to remove
a particular stain, you should take the
garment to a professional cleaner.
It is a good idea to ask your professional
cleaner if they use a wet cleaning system*
as this has the following advantages over
chemical cleaning processes:
• Your laundry will smell fresher
• It will feel more comfortable to wear
• There will be no chemical residues
• Delicate items are treated with care
• Perfect cleaning results
• Kinder to the environment
And if the WetCare system, the original
wet cleaning system from Miele, is being
used, you can be confident that your
laundry is in really safe hands. All the
latest Miele professional washing
machines and dryers have the patented
Miele honeycomb drum1) so you have the
reassurance that your favourite items will
be given the best laundry care possible. * Wet cleaning is the professional economical solution
for cleaning 80% of fabrics and dealing with 90% of
) European Patent No. EP 0 935 687
Tips for stain removal
Ballpoint pen: Treating ballpoint stains
requires a lot of patience. First dab the
area with a mixture of vinegar and white
spirits, adding a little lemon juice for white
items. Hairspray can be used instead; apply
liberally, and dab off using a clean, dry cloth.
For woollens, use eau de Cologne or spirit
of soap. Wash the item in the usual way,
and you should find that the stain has gone.
Alternatively, use a proprietary stain remover
for ballpoint pen.
▶▶Felt tip pen
Beer: Fresh beer stains, caused by hops
and malt, usually disappear by simply rinsing
the item in warm water. Dried on beer stains
should be treated with warm, dilute vinegar
before washing. For very stubborn stains,
soak in vinegar, then dab on some glycerine
and wash in the usual way. This will shift most
beer stains. Mineral water is also as effective
against beer stains as it is against hangovers!
Baby food: Don’t worry if at the end of the
meal everything is covered in food. Simply
soak the clothes in warm, soapy water for
approx. two hours and then wash them in
accordance with the garment care label. 65
Tips for stain removal
Blackcurrant juice: Fresh stains should
wash out in the washing machine. For old or
stubborn stains, pre-treat with an enzymebased pre-soak product, or add stain
removers to the detergent. Alternatively treat
the stain with lemon juice, vinegar or salt
before washing.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you! ▶▶Fruit
▶▶Fruit juice
Blood: At the first sign of blood, try the
following first aid remedy: Rinse immediately
under cold running water, and then soak in a
solution of salty water. Dried on blood stains
should be soaked in a solution of ammonia
before being washed.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Blueberries: Soak the stain in fresh lemon
juice, then wash in the usual way.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Butter: Butter is easy to wash out, and
can even be used to help remove stubborn
grease, tar and resin stains. Spread some
butter over the stain, and leave for a while to
take effect. The grease, tar or resin should
then be easy to scrape off. Dab the stain
with spirits or use an aerosol stain remover
containing benzene and wash in the usual
▶▶Fat and grease
Cherries: Soak cherry stains in freshly
squeezed lemon juice, or bleach them out
using a liquid bleach for coloureds. Cherry
stains on whites can be removed by adding
stain removers to the detergent compartment
prior to machine washing.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Chewing gum: Garments with chewing gum
on them should be placed in the freezer until
it hardens, or apply ice to the gum to harden
it. The gum can then be scraped or cracked
off. Treat residual stains with a little alcohol
or an aerosol pre-treatment product before
Chocolate: When sweet temptation turns
into a nightmare, start by carefully scraping
the chocolate off with a knife. Mix some
alcohol or glycerine with an egg yolk, apply
it to the stain and leave it to take effect for a
short while. Then rinse in cold water before
washing in hot soapy water.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Tips for stain removal
Cola: Fresh stains usually come out when
washed. For old, dried-on stains, treat the
area with a detergent for delicates and then
rinse with mineral water before washing in
the usual way.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Cocoa: Cocoa is made using milk, and
stains need to be treated as for milk by
rinsing first in cold and then in hot water. It is
important to do it in this order, as otherwise
the stain will be harder to wash out. Then
soak in salty water before washing. If the
stain is still visible, dab with unsalted boiled
potato water. Cocoa stains usually come out
when washed in warm soapy water.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Coffee: If there was milk in your coffee, dab
first with cold water, then treat with warm
glycerine and wash out in warm water. Fresh
black coffee spills should be washed straight
away in warm soapy water. For old dried-on
black coffee, add some salt to the soapy
water, then dab the stain with a mixture of
glycerine and egg yolk. Leave for 30 minutes
before rinsing first in cold water and then
in lukewarm water. Coffee stains are also
simple to bleach out using a liquid bleach
for coloureds. Coffee stains on whites can
be removed by adding stain removers to the
detergent compartment prior to machine
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Cognac: Before you get too tipsy, sponge
off any spillages with warm water, then wash
using a liquid detergent.
Collar stains: A clean shirt collar is essential
for the well-dressed professional. Pre-treat
with a heavy duty liquid detergent or a
powder detergent paste prior to washing.
There are special handwash detergents
available in practical tubes which are ideal for
this purpose, and which are also handy for
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Curry: A dash of curry may well spice up
your favourite dish, but it can also do untold
damage if spilt on clothes, especially if stains
are not treated correctly. First, soak in warm
water, then work in some glycerine or, for
very fine or delicate fabrics, some eau de
Cologne, spirits or alcohol. Curry stains can
also be bleached out.
Tips for stain removal
Deodorant: Don’t break out in a sweat if
you get unwanted deodorant stains on your
clothing. Treat with a 5% solution of citric acid
before washing.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
▶ Sweat stains
Egg yolk: You won’t get egg on your face if you sprinkle egg stains with salt rather than
rub them. Once dried the stain can then
be brushed off, and spot-dabbed with cold
water. If the stain is still visible, dab with a
solution of ammonia, and then wash in the
usual way.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Engine oil: Removing an oil stain can often
take longer than a complete oil change. Place
a clean, absorbent pad under the stain. First
treat the stain with alcohol, and then with
turpentine. Allow it to soak in thoroughly, and
then dab gently with a clean paint brush.
Repeat until no more oil shows on the pad.
Then pour a little liquid detergent onto the
stain and brush carefully. Rinse thoroughly,
then wash in the washing machine using
powder detergent. For stubborn stains,
repeat the procedure.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Fat and grease: Most fats and grease spots
can be removed using washing up liquid
or warm soapy water before being washed
in the washing machine. It is advisable
to use liquid detergent, which contains
more surfactants than powder, making it
more effective at removing fat. A more oldfashioned remedy is potato flour, which
absorbs the fat so the stain can then be
brushed off.
If the stain is still visible, use soda crystals or
a paste of detergent, and then wash at the
hottest temperature possible for the fabric.
Alcohol, liquid detergent and proprietary stain
removers, including aerosol stain removers
containing benzene are also effective against
fat stains. After treating the stain, machine
wash using a liquid detergent. Stains on silk
ties can be treated by applying a little talcum
powder with the tip of a knife to the spot and
leaving it to absorb the fat, before removing it
carefully with a piece of cotton wool.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
▶ Butter
▶ Mayonnaise
Felt tip pen: Like ballpoint pens, marks
made by a felt tip pen are hard to eradicate
as the colour is absorbed deep into the
fabric. It may help to dab the stain several
times with alcohol, turpentine or glycerine
before washing.
▶ Ballpoint pen
▶ Ink
Tips for stain removal
Fruit: Fruit stains are not usually a problem if
treated before washing with a stain remover.
If the stain is still visible after washing, dab
it with a little vinegar or lemon juice. Some
fruit stains such as peach only really show
up once they are washed, and these are
particularly difficult to remove. Soaking
old, dried-in fruit stains for several hours
in buttermilk with a dash of lemon is often
effective. A solution of ammonia or spirit
of soap usually does the trick on delicate
fabrics. Fruit stains also respond well to
bleaching; for coloureds use a liquid bleach
which is suitable for use on coloureds, and
for whites add a powder stain remover to the
detergent before washing.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you! ▶▶Blackcurrant juice
▶▶Fruit juice
Fruit juice: First soak the area in mineral
water, and then wash the garment in the
washing machine. Treat persistent stains with
liquid bleach before washing.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you! Grass: Do not let grass stains get wet, as
this only makes it harder to get rid of them.
Instead, apply some dilute ammonia or
lemon juice to the area, and then wash at the
hottest temperature possible for the fabric.
For dried on grass stains you could try an old
housewives’ remedy of first soaking the area
in sour milk, and then rinsing in fresh milk.
Flannel should be dabbed with a mixture
of egg white and glycerine. Light-coloured
summer clothing can be treated with alcohol.
Bleach is a very effective remedy for
lightening grass stains. For coloured
garments, woollens and silks, make sure
you use a liquid bleach which is suitable
for use on coloureds, and for whites add a
powder stain remover to the detergent before
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Honey: First dab the sticky spot with warm
water, then apply liquid detergent (e.g. Miele
UltraColor Liquid detergent) directly to the
Ice cream: When this cooling summer treat
melts and trickles down your clothes, first
dab the spot with a solution of ethyl alcohol
and ammonia. Then wash in clear, lukewarm
Tips for stain removal
Ink: Denatured alcohol, lemon juice and
proprietary stain removers are effective
against ink stains. Vinegar or warm soapy
water are alternatives, but care should be
taken with these; try them on a hidden part of
the garment first.
▶▶Felt tip pen
▶▶Ballpoint pen
Jam: Warm water applied with a cloth is
usually enough to remove most jam stains.
For stubborn or heavy staining, treat as for
strawberries, i.e. with soapy water or a little
Lipstick: Don’t panic, lipstick is usually
removed by one wash in the machine. To
help dissolve the tell-tale traces of lipstick,
dab with eucalyptus oil or glycerine before
washing. Stubborn stains can be pre-soaked
in a dilute solution of ammonia or removed
using an aerosol stain remover containing
benzene. Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Make-up: The unadorned truth about makeup is that it can be removed from clothing
relatively quickly. Providing the material is
suitable, make-up stains can be removed by
applying a little alcohol or white spirit. With
cotton, linen, viscose and wool, treat the
stain with natural soap before washing in the
washing machine. Pre-treating the stain with
a stain remover for grease stains may help as
make-up often contains grease.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Liqueurs: A shot of liqueur responds well
to a dash of high percentage alcohol! Dab
stains with pure alcohol or dilute spirits. Wash
in warm soapy water, and rinse in lukewarm
water. Liqueur stains on woollens and silks
also respond well to being washed in warm
Mayonnaise: Mayonnaise can become a
serious issue if not treated correctly. Remove
the worst with a knife, and soak the area with
warm water. Then dab glycerine on the stain,
and wash in the usual way. If the stain is still
visible, apply a dilute solution of ammonia.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
▶▶Fat and grease
▶▶Tomato ketchup
Tips for stain removal
Milk: A drop of milk on clothing is easily dealt
with if the stain is first treated with cold water
before being rinsed out in hot water. Use
lukewarm water for velvet and silk.
Mustard: To eradicate mustard stains, take
your grandmother’s advice and sponge
with warm soapy water first. If this does not
shift the stain, apply a solution of ammonia
or glycerine (except on velvet and silk).
For velvet and silk, dab gently with eau de
Cologne or a drop of spirits. Mustard stains
can also be bleached.
▶▶Tomato ketchup
Nail varnish: Remove nail varnish from
clothing carefully using nail varnish remover,
then wash in the usual way. Do not use on
acetate, triacetate or modacrylic fabrics as it
will dissolve the fabric.
Paint: Getting paint on your clothes is no
reason to see red. First establish what type of
paint you are dealing with.
Water soluble paints are best treated first by
rinsing under cold running water and then
pre-treating with an aerosol stain remover or
liquid detergent before being washed in the
usual way.
For oil-based paints, soak the area in
turpentine or paintbrush cleaner to loosen the
stain, then wash in the usual way.
For acrylic paint the treatment is more
complicated: mix some spirits with a few
drops of ammonia, and dab the spot several
times before washing in the usual way.
Perfume: The alcohol used in the
manufacturing process can cause perfume
to vaporise onto clothing and this can affect
the colours on silk fabrics. Perfume and
deodorant stains can be pre-treated with a
solution of citric acid (one part citric acid to
5 parts water), and then washed in the usual
Tips for stain removal
Red wine: White wine, sherry or clear
alcohol can all be used to attack a red wine
stain, however the best remedy is simply a
large pinch of salt. If possible, you should
rinse the stain out straight away and, before
placing in the washing machine, soak
the area with a dash of lemon juice. If the
stain doesn’t vanish in the wash, try using
glycerine. Don’t use salt or white wine on
velvet or silk, as they only respond well to
corn flour or potato flour. Dilute ammonia
solution, cream of tartar or spirits can be
used to tackle stubborn red wine stains.
Bleach can also be used on red wine stains.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
▶▶White wine
Resin: The best way of dealing with resin is
to place the item in the freezer, then scrape
the resin off and treat any lingering stain with
alcohol, spirits, spirit of soap, turpentine or
cream of tartar. Absorb residual moisture with
blotting paper. Old dried on resin should be
softened with butter to start with. The resin
can then be scraped off carefully using the
blade of a knife, and the remaining stain
washed with spirit of soap.
▶▶Rust: Treating rust stains is time-consuming, and requires patience. Hard-wearing,
light-coloured fabrics and woollens can be
treated with lemon juice, and then washed
and rinsed thoroughly. Dark-coloured and
delicate fabrics can first be treated with
spirit of soap, then lemon juice, and finally
dabbed with some pure spirits. A simpler
way is to use a proprietary rust remover for
fabrics. It is vital that rust stains are removed as soon as possible, as leaving them
for too long can cause permanent damage
to the colours and fibres. Do not use chlorine bleach on rust marks!
Tips for stain removal
Scorch marks: For scorch marks on
clothing, soak the area in a 10% solution of
warm white vinegar. Some fabrics can then
be bleached using hydrogen peroxide or
chlorine (always test an inconspicuous area
Shoe polish: Shoe polish is essential for a
well-heeled look – but not on your clothing! To
get rid of the stain, use neat alcohol on white
fabrics, and a solution of 1 part alcohol to 2
parts water on coloureds. This type of stain
also reacts well to liquid detergent or aerosol
stain removers containing benzene before
being washed in the usual way using a liquid
detergent. Residual stains on white fabrics
can be removed with colour run removers or
bleaching agents.
Skin lotion: Oil-based lotions and creams
can be treated in the same way as butter,
and then washed in warm soapy water.
Any residual staining is best treated with a
bleaching agent. Stain removers containing
benzene are also effective in the removal of
skin lotions and creams.
▶▶Butter Soil: Soil stains are caused by small particles
of iron oxide which settle in between the
fibres. These water insoluble pigments can
only be removed mechanically which is why
coarse deposits should either be carefully
brushed out or vacuumed up. A strong jet of
water could also be used to flush them out. It
is advisable to use a wash programme with
a soak phase as the laundry is moved about
continually and fine dirt particles are more
easily removed from the swollen fibres. It is
important to remove soil stains as soon as
possible as this type of staining, like rust, can
destroy colours and fibres if left on for too
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Soot: Rubbing soot only embeds it more
deeply into the fabric, making it harder to
wash out. Try shaking it off first, and then
sprinkle some potato flour or sawdust over
the soot. Alternatively, salt can be used on
white fabrics that can be washed at high
temperatures. If you still cannot shake the
soot out, try using a little alcohol on the spot.
Aerosol stain removers can also be very
effective at removing soot.
Spinach: Rub the stain with a piece of raw
potato, and then wash in soapy water.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Tips for stain removal
Strawberries: Garments with strawberry
stains on them should first be soaked in
warm soapy water. For stubborn stains, use a
liquid bleach.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you! ▶▶Fruit
Street dust: Street dust can simply be
brushed from clothes using a soft clothes
brush. Damping the brush with a little water
or spirits first can help remove the dirt.
Sugar: Sugar is easy to remove from fabric
by simply washing the item in hot water as
soon as you can. For coloured sugar, adding
a few drops of lemon juice to the water will
help remove stains.
Sweat stains: The signs of hard work are
only too obvious on light-coloured fabrics.
Soak sweat stained clothes in lukewarm
water containing white vinegar, and then
wash in the usual way.
Tar: First, smear with butter to loosen the
tar, and then carefully scrape off any coarse
residues from the fabric. Then treat the mark
with a little alcohol or use an aerosol stain
remover containing benzene. Place a thick
wad of kitchen paper under the fabric to
absorb the tar residues. Another approach is
to place the tar marked fabric between two
sheets of blotting paper, and to use a hot iron
to remove the tar.
Tips for stain removal
Tea: If you still have warm water in the kettle
from making the tea, then use a little to
sponge off any tea stains (take care that it is
not too hot!). A heavy duty liquid detergent
can also be used to help remove the stain.
With coloured fabrics, test on a hidden piece
of fabric first. Treat stubborn stains with a
mixture of glycerine and egg yolk for approx.
1 hour before rinsing and washing as normal.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Tomato ketchup: Ketchup should be
washed out as soon as possible in warm
soapy water or with water containing a little
ammonia. Alternatively, treat the area first
with a heavy duty liquid detergent, and
then wash in the usual way. Like curry and
mustard, tomato ketchup responds positively
to bleach.
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Toothpaste: First rinse the toothpaste off
thoroughly using warm water, then wash the
garment at as high a temperature as possible
for the fabric.
Unknown stains: Be very careful when
treating unidentified stains. To start with,
you need to find out what the fabric is made
of. Egg yolk works wonders on washable,
coloured fabrics; after treating the stain,
rinse with cold water. White, starched fabrics
should be dabbed with eau de Cologne
or spirits, before treating with a solution of
ammonia and bile soap, and left to soak
overnight if necessary. Treat woollens with
a warm water-based paste of corn flour or
potato flour, or apply a mixture of vinegar
and potato starch. Once dried, the stain can
simply be brushed away. Use a piece of clean
linen soaked in vinegar to wipe stains from
velvet, and then wash in clean water.
Urine: The same applies as for all liquid
stains: squeeze as much liquid out of the
material as possible without making the
stain bigger by rubbing it. Adding a layer of
salt or a little lemon juice may help. Then
blot the stain with a paper towel and rinse in
cold water. Leave the rest to your washing
machine. Use a detergent containing bleach
if the material and colour of the garment are
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Tips for stain removal
Vegetables: Fresh vegetable stains can
normally be wiped off with a cloth and some
cold water. Tomato and spinach stains are
more of a problem. First, rub with a slice of
raw potato, and then wash in warm soapy
water. If the vegetables have been prepared
with fat, flour or cream, treat the stain with
a little liquid detergent before washing.
Vegetable stains usually disappear without
a problem when treated with bleach or stain
Tip: Miele washing machines with the
“Stains” option know what this stain is and
will get rid of it for you!
Wax: The unfortunate effects of dripping wax
can easily be ironed away. With non-coloured
wax you should first scrape off any coarse
residues very carefully, then place the item
between two sheets of blotting paper or
paper towel, and iron at a low temperature
with the other side of the fabric uppermost.
Change the blotting paper or paper towel
frequently. With coloured wax, place the
item in the freezer for a short while, and then
carefully scrape off as much of the wax as
you can. If the stain is still visible, treat as for
▶▶Fat and grease
White wine: White wine stains should not
be left for too long before treating them. The
best remedy is to wash the spillage off with
hot water straight away. If this isn’t practical,
apply a generous amount of salt to the area
to soak up the worst of the spillage. This is
also effective for red wine.
▶▶Red wine
Garment care labels
The tub symbol indicates that the
item can be machine washed at the
maximum temperature shown in the
tub. If there is no bar under the tub, the
garment can be washed using
normal agitation, e.g. in a Cottons
programme. A single bar under the tub
indicates that the garment should be
washed using reduced agitation, for
instance in a Delicates or Minimum
iron programme. Two bars under the
tub indicate that the garment should
be washed using very reduced
agitation, for instance in the Delicates,
Silks or Woollens programme.
Do not wash! Garments with this
symbol on the care label should
be taken to a professional cleaner
only. They must not be washed in
a domestic washing machine or by
Garments with the handwash symbol
on the care label can be washed in a
Miele washing machine using either
the Woollens handcare or the Silks
handcare programme, or they can be
washed by hand at a temperature not
exceeding 40°C.
Important: Do not wring or rub
woollens when washing them.
Garment care labels
Garments with one of these symbols
can safely be tumble dried. The dots
indicate the drying level as follows:
2 dots mean that the item can be dried
at a normal temperature.
1 dot denotes caution – the item should
be dried at a lower temperature, and
in Miele tumble dryers the additional
Low temperature option can also be
Miele heat pump dryers only dry at a
low heat (1 dot) for very gentle laundry
Garments with this symbol on the care
label must not be dried in a tumble
Ironing & Rotary ironing
Garments with one of these symbols
on the care label can be safely ironed
with a hand iron or a rotary ironer to
remove creasing. The number of dots
indicates the maximum recommended
ironing or sole plate temperature for
the fabric:
1 dot indicates approx. 110°C
2 dots indicates approx. 150°C
3 dots indicates approx. 200°C Do not iron. Items carrying this symbol
should neither be ironed nor passed
through a rotary ironer.
Chemical dry cleaning
F stands for hydrocarbons. A line under
the symbol indicates that a lower level
of agitation is required. P indicates that the fabric should be
cleaned using tetrachloroethylene or
one of the solvents listed for symbol F.
A line under the symbol indicates that a
lower level of agitation is required. A circle with a cross through it
means that the article should not be
chemically dry-cleaned.
Wet cleaning
Garments with this care label
are suitable for professional wet
cleaning. The lines under the symbol
indicate that a lower level of agitation
is required.
Information about this process is to be
found in the “Tips for stain removal“
section earlier in this booklet. Bleaching
Any oxidising bleaching agent can be
used. Do not bleach. Only use an oxygen-based bleach or a
non-chlorine bleach.
Helpful hints and tricks
Preparing the laundry correctly
Sort the laundry according to colour and the
garment care label. In general, garments
should be turned inside out before washing.
Do up buttons, fasten any hooks and eyes
and close zips as these have sharp edges. If
in doubt, use a net washing bag.
Washing white laundry
To prevent greying, do not mix white laundry
with dark garments or light-coloured items
with dark appliques, trim etc. Use an allpurpose detergent containing oxygen-based
bleaching agents and optical brighteners
(e.g. Miele UltraWhite powder detergent).
Dispense the detergent following the
manufacturer’s instructions on the packaging
for the water hardness level in your area and
according to the soiling level of the laundry.
If the laundry is heavily soiled, select the
maximum temperature given on the garment
care label. For very stubborn stains, use
an all-purpose detergent with added stain
Washing coloured laundry
Coloured laundry can run at too high a
wash temperature so always observe the
manufacturer’s recommendation given on
the garment care label and turn the garment
inside out before washing. We recommend
Miele UltraColor detergent.
Avoiding detergent deposits on laundry
Select a suitable wash programme and make
sure you do not exceed the maximum load
for the programme. Avoiding creasing
The smooth, sculptured surface of the Miele
honeycomb drum helps minimise creasing.
Select a suitable wash programme and make
sure you do not exceed the maximum load
for the programme. Soft laundry after washing
Using a fabric conditioner (e.g. Miele Fabric
Softener) will make garments soft to handle
and reduces static cling on synthetic fabrics.
Economical washing
Load the drum with the maximum amount of
laundry for the programme being used (see
the Operating instructions for your washing
machine) as the most efficient use of energy
and water is achieved when a full load is
washed. Some Miele washing machines offer
programmes with a wash temperature of
20°C or cold. Washing at low temperatures
can provide energy savings of up to 76%.
Avoiding smells in garments and the
washing machine
Frequent washing at low temperatures and/
or using liquid or bleach-free detergent can
cause unpleasant smells to build up in the
washing machine and in the laundry. To
avoid unpleasant smells building up, run a
programme with a high wash temperature
using an all-purpose detergent which
contains bleach once a month. If you are
washing more than one load in a day, run
the programme with the highest wash
temperature last.