Maytag MAH2400A Technical information

24” Front Load Washer⎯Technical Information
MAH2400A*
• Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or
repair of this unit.
• Refer to Service Manual 16023430 for detailed installation, operating, testing, troubleshooting, and disassembly
instructions.
!
CAUTION
All safety information must be followed as provided in Service Manual 16023430.
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
June 2006
©2006 Maytag Services
1
16027174
RPL 16023431
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
•
•
Will Not Start
• Plug cord into live electrical outlet. Check for
proper voltage.
• Check fuse or reset circuit breaker.
• Push the Start/Pause button to start the clothes
washer.
• Close door and push the Start/Pause button to
start the clothes washer. Wash>Rinse>Spin
indicator LED should change from flashing
(paused) to ‘ON’ continuously.
• Check to see if the washer is in a pause or soak
period in the cycle. Wait briefly and it may start.
• Check for restricted drain system.
• Check the line filter connection terminals for good
connections.
• Check the machine control board terminal
connections CN7 and CN5 for good connections.
• Check for stuck buttons on console, pushing in on
board tact switches. Readjust buttons on inside of
console.
• Replace machine control board.
Will Not Spin
• Check to make sure the door is fully closed.
• Check for water left inside the washer. If present,
see Will Not Drain.
• Perform Board Output Test. Will washer spin?
Possible unbalanced load scenario previously.
• Check for loose connections at machine control
board, pressure switch, motor, tach harness and
motor control.
• Check belt.
No Water Fill
• Test water fill. Perform Board Output Test.
• Check to make sure water supply is turned on
fully.
• With no clothes in washer normal water level is
between the 4th and 5th hole on the spinner back
wall.
• Check electrical circuit and connections at the
water valve, and pressure switch.
• Check for kinks in inlet hoses.
• Check for clogged inlet screens.
• Visually check hot and cold separately for fill.
• Check for low water pressure. May be dependent
on pressure entering home. Variations may occur
due to usage in the home at the time machine is
used.
• Check for frozen pipes and hoses.
• Check resistance of water valve coils. (normal
1.18K ohms; CN3 connector – Cold (BU) –
Bleach (OR) – Hot (RD)
• Check for loose connections at the pressure
switch or on the machine control board, connector
CN4.
Leaking
• Make sure inlet hose connections are not leaking.
Check for rubber gasket damage due to overtightening.
• Check standpipe for leak. Wrap a dry rag around
the standpipe opening. If rag becomes wet, leak
is fault of home plumbing. Be sure the standpipe
is capable of accepting the flow of water from the
washer.
• Make sure end of drain hose is correctly inserted
and secured to drain standpipe.
• Check internal hose connections (fill, drain
systems, dispenser hoses & clamps).
• Check rubber boot. Remove, reposition and
reinstall, if necessary.
• Check for possible kinked dispenser to outer tub
hose.
• Hot water pressurization may force door open.
Tub Full of Suds
• Check for restricted drain system. See Will Not
Drain and Will Not Spin.
• Check for loose wire connections at control board
and pump.
• Perform Board Output Test.
• Use high efficiency or low sudsing detergent
specially formulated for front load washers.
• Reduce detergent amount for that specific load
size and soil level. Towel loads have a minimal
amount of soil present and typically create more
suds.
• Check to see if belt is off motor and pulley.
• Run the clothes washer through another complete
cycle using the coldest water, tablespoon of salt
and no detergent.
No Tumble
• Start normal cycle with an empty machine and
allow a fill to check tumble.
• Fabric cycles such as NORMAL, DELICATES,
HAND WASH, & WRINKLE CONTROL only
tumble periodically, every 60 seconds.
• Washer does not tumble during most fills or
during presoak.
• Perform Board Output Test.
• Check for loose connections at machine control
board, pressure switch, motor, tach harness and
motor control.
• Check motor windings resistance. (Pins 8 & 9 =
3.6 ohms, pins 1 & 10 = 1.1 ohms, Pins 5 & 10 =
1.1 ohms)
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RPL 16023431
Check belt.
Washer with heat option does not tumble while
heating. (Export washers only)
2
June 2006
©2006 Maytag Services
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Wet Clothes
• Very small clothes loads can cause unbalanced
loads. Add additional towels.
• Excessive suds may have been present, due to
not using High-Efficiency detergent. Reduce
amount of detergent usage.
• See Will Not Spin.
• “Low” Spin Speed was selected.
Will Not Lock
• Door not all the way closed or not properly
aligned. Possible laundry load is too large to
close door.
• Place washer into Service Mode and check for
diagnostic codes 4 &18.
• Perform Board Output Test. Check door lock
system.
• Check electrical connections at lock switch
assembly and machine control board (CN2).
Will Not Unlock
• Push door closed to make sure nothing from
inside is pressing against it, which may keep it
from unlocking.
• Display shows “L0”. Press Power Off,
Start/Pause or unplug washer. Door will unlock
after 3 minutes.
• Door locked from water level too high. Opening
door will result in water draining from door
opening.
• Place washer into Service Mode.
• Perform Board Output Test. Check door lock
system for loose connections.
Will Not Drain
• Check for restricted drain system.
• In cold climates check for frozen drain hose.
• Check for 120 VAC at the pump when a spin
cycle is selected.
• Check pump motor winding resistance. (14.2
ohms)
• Check that the machine control correctly
senses the water level in the washer. See
Board Input Test.
• Go to Board Output Test and perform Pump
Out Test.
• Check the machine control board connections
at CN3 (Pin 1) for the pump. Should see 110120VAC.
• Check tub to pump hose for twist in hose.
Wrong Water Temperature
• Check that both faucets are turned on fully.
June 2006
©2006 Maytag Services
•
•
•
•
•
Make sure water heater is set to deliver a
minimum of 120°F (49°C) hot water at the tap.
Also check water heater capacity and recovery
rate.
If the water heater is located a long distance
from washer, the water line may need to be
purged prior to starting wash cycle.
Too Hot/Too Cold: This washer uses a reduced
amount of water, while the control board meters
the incoming flow to regulate the actual
temperature of the water in the tub. This may
appear to be significantly warmer/cooler than
expected.
Make sure the temperature selection is correct.
Disconnect inlet hoses from the Water Valve
and clean the valve screens of any debris.
Noisy and/or Vibration/Walking
• Check if the washer was properly leveled and
the locking nuts are securely tightened up
against the base frame of the washer.
• Check and determine all five of the shipping
bolts and spacers have been fully removed
from the rear panel of the washer.
• Check for proper load size and distribution. If
clothes load is too small, add a few towels to
balance the clothes load better.
• Check the tightness of the rear pulley bolt.
Tighten if necessary.
• Clean floor and bottom side of washer feet.
Rubber Feet Leaving Marks on Floor
• Use a pencil eraser to remove mark.
• Walk washer into location, do not drag.
Additive Cups Full of Water
• Small amount of water in bottom of additive
cups is normal.
• Remove and wash Dispenser Tray, removable
Cup, and Rinse Cap.
• Level washer.
Buttons do not Respond
• Options cannot be changed while cycle is
running. Press Start/Pause once to pause
cycle while making selections. Press
Start/Pause again to restart washer.
• Child Lock feature has been selected. To
disable feature press and hold Chime and
Delay Start simultaneously until a beep is
heard.
• When display shows "End", only the Power Off
button will function. Press Power Off and make
new cycle selections.
3
16027174
RPL 16023431
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless
testing requires power.
Consumer Information Codes
If the consumer observes codes on display, see table
below.
LED
Description
Display
dc
nd
od
nF
Distribute Clothes: The load is
unbalanced, preventing high-speed
spin. Redistribute clothes. See
Diagnostic Code 10.
No Drain: The machine has tried to
drain.
Open the Door: The door has not
been opened for the last three
completed cycles.
No fill: the machine has tried to fill.
See No Water Fill.
dL
Latch Unlocked: Close door tightly
to enable locking.
LE
Water fill error. Go to fill test.
tE
Sump thermistor failure. Check for
loose wires. Replace sump
thermistor.
3E
Drive system is not working
correctly. Bad windings, speed
sensor, wiring connections, or
Control Board.
LO
The door will not unlock after 3
attempts.
FL
The washer failed to lock the door.
after 3 attempts.
OE
A fault is detected in the water level
sensor. Data (frequency) shows the
water level is at or above the
overflow level.
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RPL 16023431
Service Mode
Service Mode enables service personnel to verify the
operation of the washing machine and diagnose
problems. Service Mode can be entered in the middle
of any wash cycle without interrupting the cycle. While
in Service Mode, the technician can cancel the current
cycle, set a continuous running mode, start a variety of
special service tests and view diagnostic displays.
Enter / Exit Service Mode
To enter Service Mode press the Spin and
Temperature keys for three seconds or until the control
beeps.
NOTE: The washer must be ‘ON’ before Service Mode
can be entered.
The motor speed will be displayed when started (motor
not running display will be 0). The present state of the
machine will not be changed (i.e., the current cycle in
progress will not be interrupted and only the display will
change). All LED’s will be turned ‘OFF’ except the “Door
Lock” LED. It will continue to display the condition of
the door lock.
To exit: 1) Press Spin and Temperature keys for 3
seconds again, or 2) press Power Off, or 3) unplug the
machine. Pressing the Start/Pause button while
running a test will pause the individual test, while
remaining in Service Mode.
Access Service Tests and Diagnostic Features
while in Service Mode.
The following table summarizes special tests and
features available in Service Mode, along with methods
of activation and cancellation.
Test or Display
Press LED to
Start
4
Press LED to
Cancel
Quick Spin
Test
Press Delay
Start and
Temperature
Press Delay
start and
Temperature
Press Power
Off (exits
Service Mode)
Hold Quick
Spin Step
(holds
predefined
RPM)
Press Start
Pause (during
test)
Press Delay
Start and
Temperature
(cancels hold &
resumes next
step)
June 2006
©2006 Maytag Services
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Test or Display
Test or Display
Press LED to
Start
Fast
TimeDown /
Advance
to Next
Step
#
Quick
Service
Cycle
Hold Quick
Service Cycle
Step
LED/Switch
Test
IN
Board
Input
Test
Board
Output
Test /
System Check
Diagnostic
Code Display
(Initial)
Press Spin to
start test. Press
Start/Pause
during cycle to
advance.
Press Spin
Press
Temperature
and Soil Level
Press Power
Off (also exits
Service Mode)
Press Delay
Start and
Chime together
Press Delay
Start and
Chime to
resume
Press Delay
Start (then
individual
buttons to test)
Rotate Cycle
Selector
clockwise, the
LED’s around it
will be toggled.
Rotate counter
clockwise, the
7-segment
LED’s toggle.
Press
Start/Pause
button inside
the “Rotary
Cycle Selector,
all of the LED’s
around the
Rotary Cycle
Selector will be
toggled.
Press
Temperature
Press Power
Off twice after
starting test
Press
Temperature
Press
Temperature
and Extra
Rinse
Press
Temperature
and Extra
Rinse
Press Chime –
st
1 code
displays
Press Chime
again
June 2006
©2006 Maytag Services
Press LED to
Start
Press LED to
Cancel
All Diagnostic
Codes
Cycle Count
No. for
Diagnostic
Code
Rotate Cycle
Selector either
direction
Press and hold
Start/Pause in
center of cycle
selector knob,
while diagnostic
code is
displayed
Clear All
Diagnostic
Codes
Press Delay
Start + Soil
Level together
while displaying
diagnostic
codes
Display
Software
Version
Press Soil
Level. Press 2
times for
displays with
only 2 character
positions.
Cycle Count
Press Extra
Rinse
1)
2)
3)
4)
5)
6)
Press LED to
Cancel
N/A
Release
Start/Pause
(returns to
diagnostic code
display)
Press Soil
rd
Level a 3 time
Quick Spin Test
While in Service Mode, press Delay Start and
Temperature keys to start a Quick Spin Test.
Quick Spin test steps are as follows:
Lock the door.
Spin clockwise and stop.
Spin counterclockwise and stop.
Spin counterclockwise, start Drain Pump and spin
to maximum RPM. Hold for 25 seconds.
Coast down, stop and turn ‘OFF’ Drain Pump.
Unlock Door after 60 seconds. Beeps once.
Hold Quick Spin Step
If the Start Pause key is pressed during the
Quick Spin test, the machine will hold at the
current speed for up to 10 minutes. At the end
of 10 minutes, the machine will resume and
finish the Quick Spin test. To cancel the Hold
and allow the Spin Test to continue, press the
Delay Start and Temperature keys.
5
16027174
RPL 16023431
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless
testing requires power.
¤
9. Unlock the door when the RPM is zero.
Fast Time Down Test
While any test or cycle is running in
Service Mode, pressing the Spin key will
start the fast time down test. Pressing the
Start/Pause will advance the program to
the next cycle stage.
The “SC” in the display will blink as an indication of
failure, and continue blinking until the quick service
cycle test has reached the end. Any diagnostic code
logged during this test will result in failure of the test,
but will not necessarily stop the test.
Cycle stages are located at key locations in the
machine operation. As the program is advanced it
will index as follows: The end of each fill (the same
as the beginning of a tumble session for Wash, or
Rinse); at the beginning of a drain session; at the
beginning of a spin session (at this position, check
the water level, if over reset level, drain first before
entering the spin function); at the beginning of a fill
session; at the beginning of Bleach fill; at the
beginning of Fabric Softener fill; and every 3
minutes during the tumble sessions (Wash, and
Rinses).
During the Quick Service Cycle, pressing the Chime
key will advance to the next step. Pressing the Delay
Start and Chime keys will suspend the machine at the
current step for up to 30 minutes or until Delay Start
and Chime are pressed again. All LEDs should flash
‘ON’ and ‘OFF’ while the system is suspended or on
hold.
LED/Switch Test
While in Service Mode, press and hold the
Delay Start key to start a LED/Switch check. All the
LEDs can be toggled or slewed by pressing the key
associated with the LED or set of LEDs. Each time the
Rotary Cycle Selector is rotated clockwise, the LED’s
around it will be toggled in a clockwise motion. If the
Rotary Cycle Selector is rotated counter clockwise,
the 7-segment LED’s toggle. If the Start/Pause button
inside the Rotary Cycle Selector is pressed, all of the
LED’s around the Rotary Cycle Selector will be toggled.
All keys (including the Power Off button) must be
pressed within 5 minutes for this test to pass. “PA” will
be displayed for five (5) seconds once all keys have
been pressed and the test is completed. Following 20
seconds of inactivity at any point, this test will exit
without any display. The Power Off switch pad must be
pressed twice within 30 seconds to cancel this test.
#
Quick Service Cycle
While in Service Mode, pressing the
Temperature and Soil Level key for 3
seconds will start a Quick Service Cycle.
This will be a quick check of all systems. If display
shows od then open and close door. Pressing Chime
will advance to the next cycle.
The following steps are performed: Display shows “sc”.
1. Lock door and pump starts.
2. Hot water for 5 seconds and then turn ‘OFF’.
3. Cold water for 5 seconds and then turn ‘OFF’.
4. Bleach valve for 5 seconds and then turn ‘OFF’.
5. Dispense softener using cold water and bleach
water for 5 seconds and then turn ‘OFF’.
6. Turn ‘ON’ Hot and Cold valves until the control
detects proper water level. During this time, tumble
at 45 rpm for 5 seconds in a clockwise direction,
pause for 2 seconds, tumble at 45 rpm for 5
seconds in a counterclockwise direction, pause for
2 seconds. Continue pattern until the water level is
detected. Minimum time for this segment to be 5
seconds. After water height is achieved, continue
tumble pattern for another 14 seconds. If the
washer is equipped, turn ‘ON’ heater for first 5
seconds of this tumble pattern. Advance the
washer to next step if water is not connected to
machine.
7. Drain and spin to maximum speed. Machine will
achieve maximum speed using the safest, fastest
method.
8. Display a “PA” (Passed) continuously for 5
seconds if no diagnostic codes were logged during
the test. Washer will return to the normal Service
Mode at the end of the 10 second period.
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RPL 16023431
Switch
Delay Start
Chime
Extra Rinse
Soil Level
Spin
Temperature
Selector Knob
Selector Knob
Start Pause
Power Off
6
Action
Press once
Press once
Press once
Press 4 times
Press 5 times
Press 6 times
Rotate 1 full revolution clockwise
1 position counterclockwise
Press once
Press once
June 2006
©2006 Maytag Services
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Board Input Test
While in Service Mode, pressing the
IN
Temperature key will begin the Board
Input Test. This test turns ‘ON’ a specified
output after a key press. Pressing the
Temperature key again cancels the test. (Display
shows in).
While in Service Mode follow chart to check respective
function.
Selection
Rotary Cycle Selector
Set To Normal
Press Start Pause
Rotary Cycle Selector
Set To Wrinkle Control
Press Start Pause
Rotary Cycle Selector
Set To Colors
Press Start Pause
Component
Function
Rotary Cycle Selector
Set To Heavy Duty
Press Start Pause
Main Relay
Off To On
or
On To Off
Rotary Cycle Selector
Set To Normal
Press Start Pause
Hot Water
Valve
Valve On
2nd Press
Valve Off
Cold Water
Valve
Valve On
2nd Press
Valve Off
Function
Display
Lock State
UL or LO
Rotary Cycle Selector
Set To Delicates
Press Start Pause
Bleach Valve
Valve On
2nd Press
Valve Off
Rotary Cycle Selector
Set To Quick Wash
Press Start Pause
Drain Pump
Pump On
2nd Press
Pump Off
Press Delay Start
Motor
Press Chime
Door Lock
1 Attempt To Unlock
Press Temperature
Door Lock
Lock Door
Extra Rinse
Bleach Valve
and
Cold Water Valve
Fabric Softener Fill
2nd Press Valves Off
High Water
Level
Low Water
Level
*Tub Balance
Press Delay Start
Water
Temperature
Degrees F
Rotary Cycle Selector
Set To Delicates
Press Start Pause
Water
Temperature
Degrees C
* ”U0” will be displayed during the time when the
machine is correcting for the unbalance; e.g. slowing
down to redistribute the load or to get to a lower spin
speed. Once the situation has been corrected (i.e. the
load has begun tumbling or the lower speed has
resulted in an acceptable amount of unbalance) ”U0”
will be displayed again.
Board Output Test
While in Service Mode, pressing the
Temperature and Extra Rinse key will
begin the Board Output Test. This test turns ‘ON’ a
specified output after a key press. (Pressing the
Temperature and Extra Rinse key again cancels the
test.) Only one output can be ‘ON’ at any time. All
outputs will be turned ‘OFF’ after five (5) minutes of
inactivity.
©2006 Maytag Services
Selection
Rotary Cycle Selector
Set To Wrinkle Control
Press Start Pause
Rotary Cycle Selector
Set To Hand Wash
Press Start Pause
June 2006
While in Service Mode follow chart to check respective
function.
*
Motor On
2nd Press
Motor Off
*Note: Function may not occur for up to 20 seconds.
The “Delay Start” LED is ‘ON’. When activated,
the machine will tumble for 5 seconds in the CW
direction, pause for 2 seconds, tumble in the
CCW direction for 5 seconds, pause for 2
seconds; repeating this pattern until the Delay
Start button is pressed again. All tumble speeds
are 45 rpm.
Display Diagnostic Codes
The diagnostic code display can be
toggled ‘ON’ and ‘OFF’ from Service
Mode by pressing the Chime key and
rotating the cycle select knob. The
display will show a “d”.
Rotating the Cycle Selector knob in either direction will
cycle through the list of codes one code at a time with
no wrap. Once an initial direction is selected by the user
(either Clockwise or Counterclockwise), subsequent
movements of the knob in the same direction will show
older codes. If the user changes direction and turns the
knob in the opposite direction, the more recent code will
be displayed. If rotation is continued to the limits of the
7
16027174
RPL 16023431
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless
testing requires power.
list, the display will remain at the top or the end of the
list. A pair of dashes “- - ” will be displayed at the end
of the list of diagnostic codes. If the user navigates up
the list of codes, when the control reaches the top, it will
again show “d”.
Diag. Description
Code
9
A code generated during the current cycle will be
displayed with the Spin Indicator LED turned ‘ON’. If no
cycle is currently running, a code generated during the
previous cycle will be displayed with the Spin Indicator
LED turned ‘ON’.
10
Access Other Features
While a diagnostic code is displayed, if the Start Pause
button on the rotary cycle selector knob is pressed and
held, the machine will display the number of cycles
since the diagnostic code occurred. To clear the
diagnostic list, press the Delay Start and Soil Level
keys for 3 seconds while viewing the list.
11
Diagnostic Codes
Diag. Description
Code
1
No Drain
No Fill
Displays "nd"
Go to "Will Not
Drain"
Troubleshooting
Section
Continuous fill
of 12 minutes.
Total fill of 20
minutes.
18
Displays "nF"
Go to "No Water
Fill".
Input signal
from water
level Sensor
is out of
Water level
range,
sensor fault.
Washer will
beep and
pause the
wash cycle.
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RPL 16023431
Action to be
taken
Not Used
Never
Unbalance exceeded 400
detected rpm due to an
during final unbalanced LED – Will display
spin, which
load. If
“dc”
prevented
detected,
Go to "Machine
the spinner
washer will
Control Board
from
pause and
Output Test".
exceeding alert user to
400 rpm.
redistribute
the load.
Go to "Clear
diagnostic codes"
Disconnect and
reconnect the
Will not
Difficulty in washer power cord
remember
reading
at power supply
machine
memory.
outlet.
settings.
If condition still
exists, replace
machine control
board.
12-17
Not Used
4-7
8
The water
level fails to
drop below
the Low
Water level
reset within
15 minutes,
before a spin
begins.
Action to be
taken
Not Used
2
3
Trigger
Trigger
Not Used
Detected
door lock
switch open
during cycle
when not
expected.
Open door
lock switch
with motor
running.
Check for loose
wire connections
Clear the diagnostic
code and recheck;
if reoccurs, perform
Diagnostic
Motor/Machine
Control Board test
Check for faulty
motor relay on the
machine control
board.
Displays "LE"
Go to “No Water
Fill”.
8
June 2006
©2006 Maytag Services
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Diag. Description
Code
E
Water level in
the machine
is believed to
be above the
overflow level.
When this
condition is
Water
detected, the
sensor level machine will
fault.
automatically
begin
pumping
water out of
the machine
until it falls
below the
overflow level.
19-24
25
Trigger
Action to be
taken
Diag. Description
Code
29
First check to see
that water valve is
not stuck. If water
valve is OK, check
water level sensor.
26-28
June 2006
©2006 Maytag Services
Action to be
taken
Abnormal
Displays " tE".
high/low temp - Loose or pinched
or ohm
wires
resistance
- Bad sump
seen
thermistor
30-39
Not Used
3E
Displays "3E".
Motor speed Check the motor
indicator
windings, the speed
Motor failure
error. Motor
sensor, wiring
won't turn.
connections, or
Control Board.
40-92
Not Used
Exit Service Mode
To exit: 1) Press Spin and Temperature keys for 3
seconds again, or 2) press Power Off, or 3) unplug the
machine. After five (5) minutes of inactivity (user key
presses) in Service Mode, the machine will exit the
Service Mode and resume normal operations. Pressing
the Power Off key will completely exit Service Mode. If
a cycle is running, cancel the cycle. Pressing the
Start/Pause key while running a test will pause the
individual test, while remaining in Service Mode. A
power loss during Service Mode will cancel this mode.
Not Used
Tach signal
exists without
Motor tach
torque
signal exists commanded
without
or when not
motor
expected.
running.
(Abnormal
condition
only).
Sump
thermistor
failure
(Optional)
Trigger
Displays "bE".
Replace motor
control board.
Not Used
9
16027174
RPL 16023431
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.
Component Diagnostics
NOTE: For ohm checks unplug harness connector on console and test from wire insertion side of the harness
connectors.
Main
5 4 3 2 1
DRAIN PUMP
1
Tub Sump
Thermistor/
Pressure SW
2
2
1
4 3 2 1
CN3
CN4
Yellow wire Pin 3 on CN4 to Pink
wire Pin 4 (5V+DC or approx 12,000 ohms)
Blue wire Pin 2 on CN6 to Gray wire Pin 1 on CN3 120V
or approx 16 ohms
WATER VALVE
2
8
1
4 3 2 1
CN3
MAIN
(Hot Valve) Red wire Pin 4 on CN3 to White wire Pin 1 on Main. Approx 11,000 ohms or 120 volts.
(Bleach Valve) Orange wire Pin 3 on CN3 to Whitewire Pin 1 on Main. Approx 11,000 or 120 volts.
(Cold Valve) Blue wire Pin 2 on CN3 to White wire Pin 1 on Main. Approx 11,000 ohms or 120 volts.
16027174
RPL 16023431
10
June 2006
©2006 Maytag Services
Component Testing Procedures
!
WARNING
To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless
testing requires power.
Motor windings
6
5
4
3
2
1
CN1
(CN1) Unplug connector and test Resistance.
Rotor Orange Pin 1 to Gray Pin 3 = approx 3.65 ohms.
Stator Yellow Pin 5 to Violet Pin 4 = approx 1.1 ohms.
Stator Yellow Pin 5 to Blue Pin 6 = approx 1.1 ohms.
1 3
2 4 5
67
8 9
10
Cycle Chart
Wash
Rinse 1
Cycle
Temp
W/C
(1)
(2)
3
34
1
41
(1)
(4)
Heavy Duty
W/W
(1)
(2)
3
34
1
41
(1)
(4)
H/C(N)
(1)
(2)
3
34
1
41
(1)
(4)
C/C(N)
(1)
(2)
3
18
1
25
(1)
C/C
(1)
(2)
3
18
1
25
W/C
(1)
(2)
3
18
1
W/W
(1)
(2)
3
18
H/C(N)
(1)
(2)
3
C/C(N)
(1)
(2)
Normal
Wrinkle
Control
Colors
Drain
Total
(minutes)
Sub
Total
Drain
Midterm
Spin
Fill/Tumble
Rinse
Loose/Antisuds Fill
Sub
Total
Drain
Final
Spin
Loose
Sub
Total
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
71
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
71
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
71
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
55
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
55
25
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
55
1
25
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
55
18
1
25
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
55
3
16
1
23
(1)
-
(2)
4
2
7
(1)
-
(2)
4
2
7
(1)
(6)
(1)
8
45
Loose
/Cool
Drain
Midterm
Spin
Spin
Loose/Antisuds Fill
Wash
Sub
Total
Rinse 2
Rinse
Fill/Tumble Soak
Fill/Tumble
C/C
(1)
(2)
3
16
1
23
(1)
-
(2)
4
2
7
(1)
-
(2)
4
2
7
(1)
(6)
(1)
8
45
W/C
(1)
(2)
3
16
1
23
(1)
-
(2)
4
2
7
(1)
-
(2)
4
2
7
(1)
(6)
(1)
8
45
W/W
(1)
(2)
3
16
1
23
(1)
-
(2)
4
2
7
(1)
-
(2)
4
2
7
(1)
(6)
(1)
8
45
H/C(N)
(1)
(2)
3
16
1
23
(1)
-
(2)
4
2
7
(1)
-
(2)
4
2
7
(1)
(6)
(1)
8
45
C/C(N)
(1)
(2)
3
16
1
23
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
53
C/C
(1)
(2)
3
16
1
23
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
53
W/C
(1)
(2)
3
16
1
23
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
53
W/W
(1)
(2)
3
16
1
23
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
53
H/C(N)
(1)
(2)
3
16
1
23
(1)
(4)
(2)
4
2
11
(1)
(4)
(2)
4
2
11
(1)
(6)
(1)
8
53
C/C(N)
(1)
(2)
-
10
-
13
(1)
(4)
(2)
5
2
12
(1)
(4)
(2)
5
2
12
(1)
(6)
(1)
8
45
C/C
(1)
(2)
-
10
-
13
(1)
(4)
(2)
5
2
12
(1)
(4)
(2)
5
2
12
(1)
(6)
(1)
8
45
W/C
(1)
(2)
-
10
-
13
(1)
(4)
(2)
5
2
12
(1)
(4)
(2)
5
2
12
(1)
(6)
(1)
8
45
W/W
(1)
(2)
-
10
-
13
(1)
(4)
(2)
5
2
12
(1)
(4)
(2)
5
2
12
(1)
(6)
(1)
8
45
C/C(N)
(1)
(2)
-
8
-
11
(1)
(4)
(2)
5
2
12
(1)
(4)
(2)
5
2
12
(1)
(6)
(1)
8
43
C/C
(1)
(2)
-
8
-
11
(1)
(4)
(2)
5
2
12
(1)
(4)
(2)
5
2
12
(1)
(6)
(1)
8
43
W/C
(1)
(2)
-
8
-
11
(1)
(4)
(2)
5
2
12
(1)
(4)
(2)
5
2
12
(1)
(6)
(1)
8
43
W/W
(1)
(2)
-
8
-
11
(1)
(4)
(2)
5
2
12
(1)
(4)
(2)
5
2
12
(1)
(6)
(1)
8
43
C/C(N)
(1)
(2)
3
4
1
11
(1)
-
(2)
2
2
5
(1)
-
(2)
2
2
5
(1)
(6)
(1)
8
29
C/C
(1)
(2)
3
4
1
11
(1)
-
(2)
2
2
5
(1)
-
(2)
2
2
5
(1)
(6)
(1)
8
29
W/C
(1)
(2)
3
4
1
11
(1)
-
(2)
2
2
5
(1)
-
(2)
2
2
5
(1)
(6)
(1)
8
29
W/W
(1)
(2)
3
4
1
11
(1)
-
(2)
2
2
5
(1)
-
(2)
2
2
5
(1)
(6)
(1)
8
29
H/C(N)
(1)
(2)
3
4
1
11
(1)
-
(2)
2
2
5
(1)
-
(2)
2
2
5
(1)
(6)
(1)
8
29
Drain
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
(1)
-
-
1
1
Spin
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
(1)
(6)
(1)
8
8
C/C(N)
-
-
-
-
-
(1)
-
(2)
4
2
7
-
-
-
-
-
(1)
(6)
(1)
8
15
C/C
-
-
-
-
-
(1)
-
(2)
4
2
7
-
-
-
-
-
(1)
(6)
(1)
8
15
W/C
-
-
-
-
-
(1)
-
(2)
4
2
7
-
-
-
-
-
(1)
(6)
(1)
8
15
W/W
-
-
-
-
-
(1)
-
(2)
4
2
7
-
-
-
-
-
(1)
(6)
(1)
8
15
H/C(N)
-
-
-
-
-
(1)
-
(2)
4
2
7
-
-
-
-
-
(1)
(6)
(1)
8
15
Delicate
Handwash
Quick Wash
Rinse & Spin
June 2006
©2006 Maytag Services
11
16027174
RPL 16023431
Wiring Diagram
!
WARNING
To avoid risk of electrical shock, personal injury, or death; disconnect power to washer before servicing, unless
testing requires power.
CN8 CN6
16027174
RPL 16023431
CN1
CN7 CN5
CN3
12
CN4
CN2
June 2006
©2006 Maytag Services