Commander E105-208 Installation and Programming Manual

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Commander E105-208 Installation and Programming Manual | Manualzz

Telstra Commander@ E1 05/208+

Installation and Maintenance Manual

DOC - E+ - IM 546/261

(ISSUE 1)

celstra

COPYRIGHT 1995 Telstra Technologies Pty Ltd

Telstra Technologies Pty Ltd, is a Standards Australia Quality Endorsed Company. This work is copyright. All rights reserved. Other than for purposes and subject to conditions prescribed under the

Copyright Act, no part of it may in any form or by any means (electric, mechanical, microcopying, photocopying, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior permission from Telstra Technologies Pty Ltd.

All enquiries should be addressed to:

Telstra Technologies Pty Ltd

A.C.N.006841 345

Locked Bag 10

HAWTHORN VIC 3 122

AUSTRALIA

0

Registered Trade Mark of Telstra Corporation Limited A.C.N. 05 1775 556

I -

Table of Contents

Chapter One - Introduction to the Commander E105/208+ System

Introduction ..............................................................................................................................

l - l

General Description .................................................................................................................

I- 1

Keystations .....................................................................................................................

1 -

1

Power and Termination Unit ............................................................................................

l-2

Power-fail ........................................................................................................................

l-3

Door Station ...................................................................................................................

l-3

System Features ......................................................................................................................

l-5

Keystations .....................................................................................................................

l-5

Visual Indications ............................................................................................................

l-5

Programmable Facilities ...................................................................................................

1 -

5

SystemFacilities ......................................................................................................................

l-6

Incoming Calls ................................................................................................................

l-6

During a Call ...................................................................................................................

l-6 outgoing Calls ................................................................................................................

1-7

Internal Calls ...................................................................................................................

l-8

Equipment .......................................................................................................................

l-9

Miscellaneous .................................................................................................................

l-9

Chapter Two - Power and Termination Unit

Introduction .............................................................................................................................

2-l

General Description ................................................................................. . ............................... 2- 1

Power and Terminating Board .........................................................................................

2-2

Optional Facilities Board (Optional) .................................................................................

2-2

Circuit Blocks - Power and Terminating Board .........................................................................

2-3

Transformer ...................................................................................................................

.2 - 3

Power Supply .................................................................................................................

2-3

Electronic Choke ...........................................................................................................

.2-3

Power-fail .......................................................................................................................

.2-3

Exchange Line Protection ...............................................................................................

.2-3

System Bus .....................................................................................................................

2-3

Circuit Blocks - Optional Facilities Board.. ...............................................................................

2-5

Microcomputer Unit (MCU) ..........................................................................................

.2-5

Data Transmit and Receive .............................................................................................

.2-5

Door Station Interface .....................................................................................................

2-5

External Music Source Interface .....................................................................................

.2-5

Commander E105/208+ Installation and Maintenance Manual

Table of Contents - i

Chapter Three - Keystations

Introduction .............................................................................................................................

3 - 1

General Description .................................................................................................................

3 - 1

Keystation Main Board ...................................................................................................

3-2

Hold and Ring Detect Board ...........................................................................................

3-2

Keypad Assembly ...........................................................................................................

3 - 2

Circuit Blocks ..........................................................................................................................

3-3

Microcomputer Unit Circuit (MCU Circuit) .................................................................... .3-3

Power Supply .................................................................................................................

3-3

Isolation Transformer .......................................................................................................

3 - 3

Data Transmit and Receive ..............................................................................................

3-4

Speech Circuit ................................................................................................................

3-4

Tone Generator ...............................................................................................................

3 -4

Audio Selector ................................................................................................................

3 -4

Audio Amplifier ...............................................................................................................

3 -4

Line Access Circuit ........................................................................................................

.3-4

HRDB-E Board (In Master Keystation) ..........................................................................

3-4

Chapter Four - Hardware Installation

Introduction .............................................................................................................................

4- 1

Component Safety Precautions ................................................................................................

4- 1

Installation Checklist ................................................................................................................

4-2

Installation Procedures .............................................................................................................

4-3

Sales Form Completion/Equipment Ordering ................................................................. .4-3

Locate and Mount Equipment .........................................................................................

.4-3

Optional Facilities Board Installation (OFB-E) ............................................................... 4- 11

Connect and Terminate Cables .....................................................................................

.4- 12

Power-Fail Telephone ..................................................................................................

.4- 17

Protective Earth ...........................................................................................................

.4- 17

General Procedure .................................................................................................................

4- 18

Power Up.. ..................................................................................................................

.4-18

Check Cabling .............................................................................................................

.4- 18

Power Down ...............................................................................................................

.4- 18

Plug in Keystations .......................................................................................................

.4- 18

Keystation Self Test .....................................................................................................

.4- 18

Test Mode Entry ..........................................................................................................

.4- 18

LEDTests.. ..................................................................................................................

.4-19

Programming.. ..............................................................................................................

.4-20

Defective Equipment ....................................................................................................

.4-20

Tab/e of Contents - ii

__

Chapter Five - System Programming

Introduction .............................................................................................................................

5-l

General Description .................................................................................................................

5-l

Programming Hardware Locations ...........................................................................................

5-l

DIP Switches ..................................................................................................................

5-l

General Programming Procedure ..............................................................................................

5-3

Keystation Intercom Address .........................................................................................

.5-3

Master Page-In ...............................................................................................................

5-4

Keystation Access Class .................................................................................................

5-4

Ring Line 1 .....................................................................................................................

5-6

RingLine .....................................................................................................................

5-6

DialType .......................................................................................................................

.5-7

Auto Pause Insert ...........................................................................................................

.5-7

Music-On-Hold .............................................................................................................

.5-8

Background Music .........................................................................................................

.5-9

InitialiseandReset

.................................................................................................................

5-10

Access Class Restriction ...............................................................................................

5-10

Exchange Line Auto Answer .........................................................................................

5-11

Headset Mode .............................................................................................................

.5- 12

Programming summary ..........................................................................................................

5-13

Software Programming Records ....................................................................................

5-13

Chapter Six - Functional Tests and Maintenance

Introduction .............................................................................................................................

6-l

General Description .................................................................................................................

6-l

System Tests and Repair Actions .............................................................................................

6-2

Key station Installation .....................................................................................................

6-2

* Exchange Line Seizure ..................................................................................................

6-3

* Incoming Exchange Call ...............................................................................................

6-3

Off-Hook Signalling ........................................................................................................

6-3

Volume Control ...............................................................................................................

6-3

Answering Exchange Call ................................................................................................

6-3

Automatic Answering Exchange Call ................................................................................

6-4

* Outgoing Exchange Call ...............................................................................................

6-4

Decadic to Tone Signalling ...............................................................................................

6-4

Hold ...............................................................................................................................

6-4

Music-On-Hold ..............................................................................................................

6-4

Hold Automatic Ring Back ..............................................................................................

6-4

* Last Number Redial ....................................................................................................

.6-4

Abbreviated and Speed Dialling .......................................................................................

6-5

Commander E105/208+ Installation and Maintenance Manual

Table of Contents - ii/

System Memory Back-Up ..............................................................................................

6-S

* PABX Recall ...............................................................................................................

6-5

* Paging ..........................................................................................................................

6-5

Do Not Disturb ...............................................................................................................

6-5

Intercom Signal or Voice Call ..........................................................................................

6-S

Intercom Answering ........................................................................................................

6-5

On-Hook Dialling ............................................................................................................

6-5

* Exchange Line Conference ...........................................................................................

6-6

* Background Music .......................................................................................................

6-6

* Door Station ................................................................................................................

6-6

* Power-fail Telephone ...................................................................................................

6-6

Centel Features ..............................................................................................................

.6-6

Maintenance ............................................................................................................................

6-7

Test Equipment ...............................................................................................................

6-7

Voltage Test Points ..........................................................................................................

6-7

General ...........................................................................................................................

6-8

Fault Finding Tables .................................................................................................................

6-8

Repair Procedures .................................................................................................................

6- 15

Printed Board Assemblies (PBA’s) ...............................................................................

.6- 15

Appendix A - System Characteristics

System Capacities and Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A- 1

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-2

Electrical . . , . . . . . . . . . . . . , . . . . . . . . . . , . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-2

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-2

External Music- On-Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-2

Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Appendix B - Parts Serial Item and Code list

Central Equipment ...................................................................................................................

B- 1

Keystations .............................................................................................................................

B- 1

Miscellaneous Items .................................................................................................................

B-l

Maintenance Parts ...................................................................................................................

B-2

Documents ..............................................................................................................................

B-2

Appendix C - System User Guide

Table of Contents - iv

Table of Illustrations

IL0

1 -

System Block Diagram ..................................................................................................

l-4

IL02 - PTU ..............................................................................................................................

2-l

IL03 - PTB-E Circuit Block Diagram ........................................................................................

2-4

IL04 - OFB-E Circuit Block Diagram .......................................................................................

2-6

IL05 - E 105+ and E208+ Keystation ............ . ..........................................................................

3-2

IL06 - Keystation Circuit Block Diagram ..................................................................................

3-5

IL07 - System Order Form.. .....................................................................................................

4-4

IL08 - Limitations To Wall Mounting .........................................................................................

4-5

IL09 - Plug-Pack Dimensions ...................................................................................................

4-6

IL 10 - Power And Termination Unit Dimensions ........................................................................

4-7

IL 11 - Power and Termination Unit Mounting ............................................................................

4-7

IL1 2 - Sale/Rental Identifying Window .....................................................................................

.4-8

IL 13 - Installing The Handset Rest ............................................................................................

4-9

IL 14 - Keystation Wall Mounting Dimensions ..........................................................................

4-10

IL 15 - Wall Mounting the Keystation ......................................................................................

4-10

IL 16 - Wall Mounting Dimensions For Door Stations ..............................................................

4- 1 1

IL 7 - Commander E 105/208+ Cabling Scheme ................................................................... .4- 12

IL 8 - Bus Length ..................................................................................................................

4-13

IL 9 - Example Of Allowable Keystation Distances .............................................................. .: 4- 13

IL20 - Example Of Unacceptable Cabling Scheme ..................................................................

4- 14

IL2

1 -

Power and Termination Unit Terminations .....................................................................

4-14

IL22 - Modular Socket (KRONE Type) .................................................................................

4-16

IL23 - Keystation DIP Switches (In Default Settings) ................................................................

5-2

IL24 - No Master Page-In .......................................................................................................

5-4

IL25 - Program - Local Calls Only ...........................................................................................

5-6

Commander E105/208t Installation and Maintenance Manual

Table of Illustrations - i

IL26 - Program - Ring On Line 1 ..............................................................................................

5-6

IL27 - Program - No Ring On Line 2 ........................................................................................

5-6

IL28 - Program - DTMF Dialling ..............................................................................................

5-7

IL29 - Program - Auto Pause Insert.. ........................................................................................

5-7

IL30 - Music-On-Hold Links ...................................................................................................

5-8

IL3 1 - Program - Internal, External, and No Music-On-Hold .................................................... 5-9

IL32 - External Music-On-Hold Setting on OFB .......................................................................

5 -9

IL33 - Internal or No Music-On-Hold Setting on OFB .............................................................

5-9

Table of Illustrations - ii

-

-

Table of Tables

Table 1 - Bus Cabling .............................................................................................................

4 - l

Table 2 - Keystation Bus Cabling Terminations .....................................................................

.4 - 15

Table 3 - Door Station Terminations

.....................................................................................

.4 16

Table 4 - Keystation Voltages ...............................................................................................

4- 18

Table 5 - Self Test Key Sequence and LED Responses ........................................................ 4- 19

Table 6 - DIP Switch 2 Keystation Options.. ...........................................................................

5 - 2

Table 7 - Keystation Address Settings..

...................................................................................

5 3

Table 8 - Example of Exception Table

.....................................................................................

5 -

5

Table 9 - Music Source Links .................................................................................................

5 - 8

Table 10 - Cable Connections .................................................................................................

6 - 2

Table

1 1 -

Power Supply Test Points .......................................................................................

6 - 7

Table 12 - Power and Termination Unit Test Points ..................................................................

6 - 7

Table 13 - KeystationTest Points .............................................................................................

6 - 7

Commander E105/208+ Installation and Maintenance Manual

Table of Tables - i

--

Preface

The preface explains the structure of the Commander@ E 105/208+

Installation and Maintenance Manual. It describes both the overall layout and the layout of each chapter. It also defines and illustrates the conventions used throughout the manual

-

Purpose of the Manual

The purpose of the Commander E 105/208+ Manual is to provide you, as Telstra Technical Staff, with a complete set of clear and concise installation and maintenance procedures. It should be used when installing a Commander E 105+ or E208+ system to ensure the process is completed correctly, safely and easily. It should also be used for maintaining the system when problems arise.

Audience

This manual is written solely for Telstra Technical Staff responsible for the installation and maintenance of the Commander E105/208+ system.

Organisation of the Manual

The Commander E105/208+ Installation and Maintenance Manual is divided into nine sections, six chapters and three appendices.

Chapter One Introduction

This chapter introduces the Commander E105/208+ system and

to the Commander E105/

explains the difference between the E105+ and E208+ models. It also

208+ System

provides two descriptive lists: System Features and System Facilities.

Chapter Two Power and

Termination Unit

This chapter introduces the Commander E 105/208+ Power and

Termination Unit. It begins with a general description; a more detailled explanation follows.

Chapter Three

Keystations

Chapter Four Hardware

Installation

This chapter introduces and describes the Commander E 105/208+ keystations. It begins with a general description of the two types of keystations; a more detailled explanation follows.

This chapter describes the procedures for installing the Commander

E105/208+ system hardware. It begins with an Installation Checklist.

Each point in the checklist is thenexplained in detail.

Chapter Five System

Programming

This chapter contains all the procedures for programming the

Commander E 105/208+ system. It begins with a general programming procedure and then explains how to program individual features.

Commander E105/208t Installation and Maintenance Manual

Preface - i

Chapter Six Functional

Tests and Maintenance

This chapter explains the tests required to verify that the Commander

E105/208+ system has been installed and programmed correctly. It also explains how to maintain the system after a fault has occurred during testing or normal daily operation.

Appendix A System

Characteristics

This Appendix provides a list of all Commander E 105/208+ system limits and specifications.

Appendix B Parts Serial

Item and Code list

This Appendix contains a list of every Serial Item number. A code description and remarks are provided for each item.

Appendix C System User

Guide

This Appendix contains a copy of the Commander E 105/208+ System

User Guide.

Preface - ii

Manual Conventions

.

The symbols and typographic conventions used throughout this manual are as follows.

Bullets iternise information and procedures.

Bold type indicates chapter, section and sub-section headingsfor example, ‘Manual Conventions’.

Bold type also indicates illustration namesfor example,

‘System Block Diagram’.

Illustration numbers appear below the illustration namefor example,

System Block Diagram

[IL011

Capital letters within these square brackets [ ] identify keysfor example, ‘When the [REDIAL] key is pressed.. .’ .

Italics emphasise important words within the textfor example, ‘DO not over-tighten the screws.’

Commgnder E105/208t Installation and Maintenance Manual

Preface - iii

L

Chapter One

Introduction to the

Commander El 05/208+ System

Chapter One

Introduction to the Commander El05/208+ System

Table of Contents

Introduction ...................................... . ........................ . ................ . ..................... l - l

General Description ............ . ...... . ................ . ................................. . ..................... 1-l

Keystations .....................................................................................................................

1 -

1

Program and Data Storage .....................................................................................

1 -

1

System Communications ........................................................................................

l-2

DIP Switches .........................................................................................................

l-2

System Master Keystation .....................................................................................

l-2

Power and Termination Unit ............................................................................................

l-2

Dial Pad Programming ...........................................................................................

l-2

Power and Terminating Board (PTB-E) ..................................................................

l-3

Optional Facilities Board (OFB-E) .........................................................................

l-3

Power Supply ........................................................................................................

l-3

Power-fail ........................................................................................................................

l-3

Door Station ...................................................................................................................

l-3

System Features ..................... ..~.................................,................,..................... 1-5

Keystations .....................................................................................................................

1 -

5

Visual Indications ............................................................................................................

l-5

Programmable Facilities ...................................................................................................

1 -

5

System Facilities ............... . ....... . ........ . ........................ . ................ . ..................... 1-6

Incoming Calls ................................................................................................................

l-6

Audible Signalling.. .................................................................................................

l-6

Do Not Disturb.. ....................................................................................................

l-6

Exchange Call Automatic Answer ...........................................................................

l-6

Exchange Call Queuing ..........................................................................................

1 -

6

Flexible Ring Assignment ........................................................................................

l-6

DuringaCall ...................................................................................................................

l-6

Call Transfer ..........................................................................................................

l-6

Conference ............................................................................................................

l-6

Hold - Common ....................................................................................................

l-6

Hold - Recall .........................................................................................................

l-6

Music-On-Hold .....................................................................................................

l-7

Off-Hook Signalling ...............................................................................................

l-7

PABX Recall .........................................................................................................

l-7

Chapter One

outgoing calls ................................................................................................................

l-7

Access Barring ......................................................................................................

l-7

Automatic Pause Insertion on PABX Lines .............................................................

l-7

Decadic to Tone Signalling .....................................................................................

l-7

Direct Exchange Line Access .................................................................................

l-7

Last Number Redial ...............................................................................................

l-7

Live Key Working .................................................................................................

l-7

On-Hook Dialling/Monitor .....................................................................................

l-7

Station Abbreviated Dialling ...................................................................................

l-8

StationSpeedDialling ............................................................................................

1-8

Internal Calls ...................................................................................................................

1-8

Alternative Point Answering ...................................................................................

1 -

8

Direct Keystation Selection ....................................................................................

l-8

Intercom ................................................................................................................

l-8

Intercom Voice/Ring Signahing ................................................................................

1 -

8

Meet-Me Paging ....................................................................................................

l-8 paging ...................................................................................................................

l-8

Voice Call ..............................................................................................................

l-8

Equipment .......................................................................................................................

l-9

Door Station ..........................................................................................................

l-9

Portability ..............................................................................................................

l-9

Powerfail Operation ...............................................................................................

l-9

Power Failure Memory Retention ...........................................................................

l-9

Keystation Directory ..............................................................................................

l-9

Wall-Mounting Bracket ..........................................................................................

l-9

Miscellaneous .................................................................................................................

l-9

Background Music (Optional) ................................................................................

l-9

Call Progress Tones ...............................................................................................

l-9

Confidence Tone ....................................................................................................

l-9

Headset Mode .....................................................................................................

l-10

Secrecy ...............................................................................................................

l-10

Visual Indication ...................................................................................................

l-10

Commander E105/208t Installation and Maintenance Manual

Chapter One

Chapter One

Introduction to the Commander El 05/208+ System

-.

Introduction

General Description

This chapter provides a general description of the Commander El051

208+ system, including an explanation of its features and facilities.

Kevstations

Program and Data

Storage

The Commander E 105/208+ is an enhancement of the Commander

E105/208 system. It provides the essential features and facilities expected in a Commander Key System, and at the same time offers relatively simple installation and maintenance requirements.

The Commander E 105/208+ System features a distributed-intelligence architecture based on a six-wire bus configuration.

This architecture eliminates the need for bulky main equipment: the keystations themselves perform the system control functions. The use of a high-performance CMOS single-chip microcomputer in each keystation achieves this function.

A fully equipped system comprises eight keystations and one Door

Station, with a maximum bus length of 500 metres (0.5 mm diameter cable).

Refer to Illustration 1 - System Block Diagram.

A single-chip microcomputer in each keystation controls all operational facilities of the Commander E105/208+ system.

An in-built speaker provides keystation tones.

A RISC microcomputer controls all keypad functions.

The station microcomputer’s program and data are stored in 8K words of ROM and 2K bits of RAM. They control all keystation and data communication functions. During a power failure, a supercapacitor back-up protects abbreviated dialling numbers (stored in RAM). This back-up also allows keystations to be unplugged and moved at will from point to point.

Commander E105/20& Installation and Maintenance Manual

Page 1-l

Introduction to the Commander E105/20& System

General Description

System Communications

A carrier-sense, multiple-access communications protocol with frequency-shift keying transmission achieves signalling between keystations on the system bus.

DIP Switches

Several keystation facilities are individually programmable via“DIP” switches located in the base of the keystation’s housing.

.

.

.

.

.

.

These include: keystation address master page inclusion

STD/IDD access exchange line ring assignment pulse or tone dialling auto pause insertion.

System Master Keystation

Every system installation must include a System Master Keystation. It contains the Hold and Ring Detect Board (HRDB-E), which provides

.

.

.

all the electronics necessary for: exchange line ring detection line holding internal music on hold.

From a user’s viewpoint, the operation of a system master keystation is identical to that of a standard keystation.

Power and Termination

Unit

The other major component of the Commander E105/208+ system is the Power and Termination Unit (PTU). This compact unit houses the

Power and Terminating Board (PTB-E) and Optional Facilities Board

(OFB-E).

The PTU and OFB-E for the Commander E 105/208+ are the same as that used on Commander E 105/208.

Dial Pad Programming

Several keystation facilities are individually programmed via the station dial pad. These programming steps are password protected.

Page l-2

General DescriDtion

Power and Terminating

Board (PTB-E)

introduction to the Commander E105/208+ System

.

.

.

.

.

The PTB-E provides output terminals for the bus and input terminals for: a maximum of two exchange or PABX lines plug-pack power supply telecommunications reference conductor (if required) power-fail telephone external music source.

This board also supplies system power supply regulation and the system power-fail relay, as well as exchange line electrical protection.

Optional Facilities Board

(OFB-E)

.

.

.

An OFB-E is installed in the PTU to provide any or all of the following facilities:

Door Station external music on hold background music

Equipped with the same high performance microcomputer as the keystdtions, the OFB-E contains the required intelligence for bus communications and control functions for the optional features.

The OFB-E is connected to the PTB-E via a flat cable.

Power Supply

Input power is supplied to the PTB-E via a double-insulated, mainsoperated, in-line plug-pack.

Powerfail

During a power failure, exchange line calls can still be made and received at a specially provided two-wire telephone that is automatically switched across the first incoming exchange pair.

Door Station

The Door Station is a compact unit incorporating a speaker and microphone. A Door Station provides two-way communications between any unsupervised area and a keystation.

Commander E105/208t Installation and Maintenance Manual Page 1-3

Svstem Features introduction to the Commander E105/208t System

System Features

Keystations

.

.

.

.

Four types of stations are associated with the Commander E 105/208+ system:

E105+ Master Keystation

Contains the hold and ring detection circuitry.for the E105-t

System.

E208+ Master Keystation

Contcrins the hold and ring detection circuitry for the E208+ system.

E208+ Standard Keystation

Door Station

For use on both E105+ and E208+ systems.

NOTE: Both Commander E 105+ and Commander E208+ Master

Keystations have keys provided for 2 exchange lines. The

E 105+ Master Keystation however differs from the E208+ in that the inbuilt HRDB-E (Hold and Ring Detect Board) is only equipped to handle 1 exchange line.

Standard Keystations are identical for both size systems.

Visual Indications

.

.

.

.

Visual indicators on each keystation show the status of:

Exchange lines

idle incoming ring hU.SY hold conference

Intercom circuit

free busy incoming cull

Do Not Disturb

Speaker On.

Programmable Facilities

Several options and facilities can be programmed at each keystation via

“DIP” switch settings. The DIP switches are located under the base of the keystation. A small protective cover must be removed to access the

DIP switches. Further options are programmed via the keystation dial pad. These options are password protected.

Commander

E105/208t

lnstailation

and

Maintenance Manuai Page 1-5

Introduction to the Commander E 105/208+ System

System facilities

System Facilities

Incoming Calls

Audible Signalling

Distinctive ring tones from the keystation loudspeaker signal incoming exchange line, intercom and hold recall calls.

NOTE: The exchange line ring cadence is internally generated within the system anddoes

not track the exchange ring cadence.

Do Not Disturb

When invoked, this facility blocks the audible signals of all incoming exchange line and intercom calls. Each keystation provides visual indication of DND.

Exchange Call Automatic

Answer

Each keystation can be programmed to automatically answer incoming exchange line calls when the handset is lifted.

Exchange Call Queuing

When Exchange Call Automatic Answer is selected, and more than 1 call is ringing, lifting the handset will answer the oldest call.

Flexible Ring Assignment

Each keystation can be programmed to signal or not signal exchange line calls by an audible tone on a per-line basis.

incoming

During a Call

Call Transfer

Conference

Hold - Common

Hold - Recall

Allows an exchange line call to be transferred to another keystation after it has been announced.

Allows the establishment of a conference with one external and two internal parties or three internal parties.

Places a call on hold for any keystation to retrieve.

When an exchange line call is placed on hold, a reminder ring signal is activated every 90 seconds at the keystation that initiated the hold condition.

Page l-6

Svstem facilities

Music-On-Hold

Off-Hook Signalling

PABX Recall

Introduction to the Commander E105/208t System

Automatically transmits music to a caller on hold. The music may be generated internally, or provided by an external source. (The Optional

Facilities Board is required for externally provided Music-On-Hold).

Provides a muted audible exchange line signal to a busy keystation when it receives an incoming exchange line call.

When the system operates behind a PABX, this facility enables access to the facilities of the host PABX. Only TLB is provided.

Outgoing Calls

Access Barring

Restricts the range of numbers that can be dialled on akeystation. Each keystation can be programmed for one of two classes of Access Barring via a DIP switch located in the keystation.

Class 1

Class 2 unrestricted access access restricted to exception table entries plus access to

OOO,OO8,013,016n > n, 122n > n, 11441 > 1 1 4 4 0 ,

1 3 n > n,0175,18nn.

Exception Table is 8 entries of 4 digits each.

Automatic Pause

Insertion on PABX lines

Decadic to Tone

Signalling

When using the abbreviated dial and redial facilities on PABX lines, the system automatically inserts a three-second pause.

After connecting a keystation to a called party on a decadic exchange line, the dial pad can be used to send further numbers in tone (DTMF) signalling.

Direct Exchange line

Access last Number Redial live Key Working

Direct access to exchange lines by any keystation using a single key.

Press [REDIAL] to automatically redial the last number dialled.

After pressing an exchange line key, the loudspeaker automatically activates to allow the dialling of a number without lifting the handset.

On-Hook Dialling/Monitor

Enables a keystation to originate a call and monitor its progress without lifting the handset. However, you must use the handset to speak to the called party.

Commander E105/208+ Installation and Maintenance Manual

Page

1-7

Introduction to the Commander E105/208+ System

Station Abbreviated

Dialling

System Facilities

By pressing [MEMORY] and then dialling a memory location (O-9), each keystation can access up to ten programmed numbers having a maximum of 19 digits. Each keystation has its own ten-number memory.

Station Speed Dialling

When the handset is lifted or the station is ‘off-hook’, and an exchange line is selected, up to 8 speed dial keys can be used to select preprogrammed speed dial numbers. These numbers are a subset of those used for station abbreviated dialling.

Internal Calls

Alternative Point

Answering

Direct Keystation

Selection

Intercom

Intercom Voice/Ring

Signalling

Allows any keystation to answer an intercom call directed to another keystation by pressing [CONF].

Allows single-button access to another keystation by pressing the required DSS key (1 to 8).

Establishes a private call between any two keystations.

Allows the keystation user to select to make either an intercom signal call or an intercom voice call. An intercom signal call is when an intercom ring is sent to the called keystation. An intercom voice call is when, after a short tone, the caller can speak directly to the called party through the called station’s inbuilt speaker.

In both cases, the called party must lift the handset to speak to the calling party.

Meet-Me Paging

After a paging announcement, the paged person can contact thecalling party by pressing [PAGE] on any keystation.

Paging

Voice Call

Allows paging of all other keystations through theirloudspeakers from any keystation. Individual keystations can be programmed to bar the reception of a page announcement. (Note that keystations programmed not to receive page calls are also excluded from receiving Door Station chimes).

Allows a keystation user to call any keystation and speakdirectly through the speaker of the called keystation.

Page 1-6

System Facilities

Introduction to the Commander E105/208t System

Door Station

Provides two-way communication between an unsupervised areaand any keystation on the system. (Note that keystations programmed not to receive paging calls are also excluded from receiving door station chimes.) (The Optional Facilities Board is required to provide the Door

Station facility.)

Portability

Powerfail Operation

Power Failure Memory

Retention

Keystation Directory

Wall-Mounting Bracket

Miscellaneous

Background Music

(Optional)

Allows movement of keystations to other sockets in the systemwhile still retaining their identity and abbreviated dialling information.

During a power failure, exchange line calls can be made and received at a specially provided two-wire telephone.

Retains the keystation’s abbreviated dialling memory during an extended power failure for a minimum of 24 hours.

A directory label designed to adhere to the face of each keystation is provided for the recording of extension numbers and abbreviated dial numbers.

Enables keys stations to be wall-mounted.

Music supplied from an external source can be broadcast through keystation loudspeakers, and turned on and off at each keystation as required. The music automatically turns off when a call is in progress.

The Optional Facilities Board and an external music source (including a

Telstra approved Line Isolation Unit) are required to provide this facility.

Tones indicate the call status to

the user.

Call Progress Tones

Confidence Tone

A low-level, audible tone indicates that a key press is registered. The user enables or disables this facility.

Commander E105/208t installation and Maintenance Manual

Page I-9

Introduction to the Commander E105/208t System

Headset Mode

System Facilities

A keystation handset may be replaced by a suitable Austel permitted headset. When connected and activated, the [SPKR] key is used to perform the off-hook function. Headset mode is protected against activation and deactivation by a two-key activation sequence.

Secrecy

Visual Indication

All external and internal calls provide secrecy.

.

.

.

.

.

Visual display is provided at each keystation to indicate: all incoming exchange line calls exchange line held condition exchange line in-use condition exchange line in conference other conditions such as intercom line status, Do Not Disturb,

Speaker On and Headset Mode selected.

~

Page l-10

L

Chapter Two

Power and Termination Unit

Chapter Two

Power and Termination Unit

Table of Contents

Introduction ...................................................................................................... 2-1

General Description ............................................................................................ 2-1

Power and Terminating Board .........................................................................................

2-2

Optional Facilities Board (Optional) .................................................................................

2-2

Circuit Blocks . Power and Terminating Board ........................................................... 2-3

Transformer ....................................................................................................................

2-3

Power Supply .................................................................................................................

2-3

Electronic Choke ............................................................................................................

2-3

Powerfail ........................................................................................................................

2-3

Exchange Line Protection ................................................................................................

2-3

System Bus .....................................................................................................................

2-3

Circuit Blocks . Optional Facilities Board ................................................................. 2-5

Microcomputer Unit (MCU) ...........................................................................................

2-5

Data Transmit and Receive ..............................................................................................

2-5

Door Station Interface .....................................................................................................

2-5

External Music Source Interface ......................................................................................

2-5

Chapter Two

Chapter Two

Power and Termination Unit

I -

Introduction

General Description

This chapter provides a general description of the Power and

Termination Unit and its two major components: the Power and

Terminating Board (PTB-E) and Optional Facilities Board (OFB-E). It also includes PTB-E and OFB-E circuit block diagrams and a description of all circuit blocks depicted in both diagrams.

The Power and Termination Unit (PTU) houses the Power and

Terminating Board (PTB-E) and Optional Facilities Board (OFB-E).

Refer to Illustration 2 - PTU.

.

.

.

.

.

The PTU is a wall-mounted plastic housing that contains: exchange line terminations system bus terminations line protection circuitry power-fail relay system power regulation and reticulation.

An in-line, mains-operated plug-pack, supplied as part of the PTU, supplies the PTU’s AC power.

@lstra

PI1 0 -

C O M M A N D E R - E

PTU

[IL021

Commander E105/208+ Installation and Maintenance Manual Page 2-l

Power and Termination Unit

General Description

Power and Terminating

Board

Board Code - PTB-E

Location - PTU Base

.

.

.

Description - The PTB-E provides: the system terminal strip

Used to terminate: incoming exchange lines; the system bus; the power-fail station and external background music inputs.

power supply circuitry exchange line protection.

Optional Facilities Board

(Optional)

Board Code - OFB-E

Location - PTU Cover

.

.

.

Board Description - An OFB-E is installed in the PTU when any of the following optional facilities are required:

Door Station external music-on-hold background music

The OFB-E uses the same microcomputer as the keystations. It contains: the intelligence required for bus communications, the control features necessary for the optional facilities and the Door Station input terminals. The OFB-E connects to the PTB-E via a flat cable.

I -

Circuit Blocks - Power and Terminating Board

Power and Termination Unit

Circuit Blocks - Power and Terminating Board

Refer to Illustration 3 - PTB-E Circuit Block Diagram.

Transformer

Power Supply

Electronic Choke

Powerfail

A double-insulated plug-pack that delivers 24V AC Nom. to the power supply.

Delivers DC voltages for the system bus communications pair.

Decouples the Audio and Frequency Shift Keying signals from the DC feed.

When power fails, a relay releases that switches each exchange line pair in the system to a standard two-wire telephone.

Exchange line Protection

Metal Oxide Varistors (MOV’s) isolate exchange line pairs from high voltage surges on the exchange lines.

System Bus

.

.

.

.

.

The system bus consists of a pair of wires for each exchange line (the

Commander E 105+ system contains one spare pair) and a single pair for the following: system communication power reticulation intercom paging conference calls.

Commander E105/208t Installation and Maintenance Manual

Page 2-3

Power and Termination Unit

Circuit Blocks - Power and Terminating Board

Exchange lines

Powerfail ports

Powerfail

~ protection

240V

AC

Plug Pack

, Transformer

Power

SUPPiY

Electronic

Choke

PTB-E Circuit Block Diagram

[IL031

System Bus

1 ’

b

Terminal Strip

I

To keystations

Page 2-4

Ciicuit Hocks - Ootional Facilities Board

Power and Term/nation Unit

Circuit Blocks - Optional Facilities Board

Refer to Illustration 4 - OFB-E Circuit Block Diagram.

Microcomputer Unit

NW

Data Transmit and

Receive

Door Station Interface

External Music Source

Interface

.

.

The OFB-E Microcomputer Unit controls:

Door Station interface external music source interface

It works in conjunction with the keystation microcomputer to control the systems’ optional facilities.

NOTE:

PABX Earth Recall is not available on the Commander

E 105/208+.

Converts data transmitted on the bus pair into logic levels for the

Microcomputer Unit.

Provides circuitry to connect a single Door Station to the system.

Intercom transmission between the door and keystation is via the bus intercommunication channel.

Provides circuitry for the connection of an external music source to the system. Background music and music-on-hold are relayed to the keystations via the bus intercommunicationchannel.

Commander E105/20& Installation and Maintenance Manual Page 2-5

Power and Termination Unit

Bus <

I

/ Data

>I Transit

I and Receive

I\

>I

Circuit Blocks - Optional Facilities Board

Door <

Station

External

Music

Exchange

Lines

Earth

<

>I

MCU

<

OFB-E Circuit Block Diagram

[IL041

Page 2-6

-

Chapter Three

Keystations

L

Chapter Three

Keystations

Table of Contents

Introduction ...................................................................................................... 3-l

General Description ............. . ............................................................... . .............. 3-1

Keystation Main Board ...................................................................................................

3-2

Hold and Ring Detect Board ...........................................................................................

3-2

Keypad Assembly ...........................................................................................................

3 -2

Circuit Blocks ............... . ..... . .................... . .............................. . ........... . .............. 3-3

Microcomputer Unit Circuit (MCU Circuit) ..... ................................................................

3-3

Keypad RISC Processor .......................................................................................

3-3

Memory ................................................................................................................

3-3

Memory Back-Up Circuit ......................................................................................

3-3

Reset.. ...................................................................................................................

3-3

Power Supply .................................................................................................................

3-3

Isolation Transformer .......................................................................................................

3-3

Data Transmit and Receive ..............................................................................................

3-4

Speech Circuit ................................................................................................................

3-4

Tone Generator ...............................................................................................................

3 -4

Audio Selector ................................................................................................................

3 -4

Audio Amplifier ...............................................................................................................

3 -4

Line Access Circuit .........................................................................................................

3-4

HRDB-E Board (In Master Keystation) ..........................................................................

3-4

Line-Hold Circuit ...................................................................................................

3 -4

Ring Detect Circuit .................................................................................................

3-4

Chapter Three

Chapter Three

Keystations

I

Introduction

This chapter provides a general description of the keystation and its two major printed circuit boards. It then provides descriptions of each keystation circuit block and a circuit block diagram.

General Description

.

.

.

There are 3 types of system keystations.

E 105+ Master Keystation

Contains the hold and ring detectiorl circuitry for the

Commander El 05+ system.

E208+ Master Station

Contains the hold nnd ring detection circuitry for the

Commcmder E208-b systtm.

E208+ Standard Keystation

NOTE: Both Commander E 105+ and Commander E208+ Master

Keystations have keys provided for 2 exchange lines. The

E 105+ Master Keystation however differs from the E208+ in that the inbuilt HRDB-E (Hold and Ring Detect Board) and the Control Board are only equipped to handle 1 exchange line.

Standard Keystations are identical for both size systems.

.

.

.

.

.

.

All keystations contain a telephone network that includes: a handset a dial keypad incorporating a RISC processor.

non-locking function keys status Light Emitting Diodes (LEDs) (housed in keys) a speaker volume control.

The Master Keystations also carry a line hold and ring detection

HRDB-E circuit board.

Refer to Illustration 5 - E105+ and E208+ Keystation.

,-

Commander E105/208t installation and Maintenance Manual

Page 3-I

Keystations

Keystation Main Board

Hold and Ring Detect

Board

Keypad Assembly

General Description

Board Code - KSB-E-A (Keystation Main Board)

Location - Keystation

.

.

.

.

Board Description - This board contains a high-performance, single

CMOSchip microcomputer and associated circuitry. It controls all keystation, system and data communications functions and contains the: keystation power supply speech and audio circuitry data transrnit and receive circuitry line control circuitry.

Board Code - HRDB-E

Location - Master Keystation

Board Description - This board contains circuitry that controls system ring detection and line holding functions. It also accommodates the internal music-on-hold feature. This board differs between Commander

E105+ and Commander E208+ systems.

Location - Keystation

Description - This assembly generates dialling and system function signals. It consists of a rubber keypad and printed board assembly connected to the keystation main board via a ribbon connector. The assembly is controlled by a RISC processor. This processor also handles keypad interfacing with the keystation Main Board.

Commander E105+ and E208+ Keystation

[IL051

Page 3-2

_ -

Circuit Blocks

Keystations

Circuit Blocks

Microcomputer Unit

Circuit (Mhl Circuit)

Controls keystation operation. The MCU works in conjunction with other keystations (and the OFF&E, if installed) to control the system operation.

.

.

.

.

.

Specifically, the keystation central microcomputer controls the: exchange line interface keystation communications and operation intercom keystation interconnection connection of signal tones to the keystation system option programming.

Keypad RISC Processor

This process or provides an intelligent interface between the keypad and the station Microcontroller unit. It provides mapping for all ‘intelligent keys’, such as DSS/Speed Dial keys and Centel@ functions keys.

Memory

Keystation memory consists of 8K words of ROM (10 bits per word) and 5 12 words of RAM (4 bits per word).The microcomputer uses the

Random Access Memory (RAM) to store abbreviated dialling codes.

The microcomputer uses Read Only Memory (ROM) to store the keystation’s operating program.

Memory Back-Up Circuit

During brief power down periods, the memory back-up circuitprotects the abbreviated numbers stored in RAM. This circuit consists of a supercapacitor (charged ready for use under normal keystation operating conditions) and associated control circuitry.

Reset

Refer to Illustration 6 - Keystation Circuit Block Diagram.

Power Supply

When low voltages are detected, the reset circuit transmits an interrupt signal to the Microcomputer Unit (MCU) and generates a reset pulse when power is restored.

A DC-DC converter that steps down and isolates bus voltages to supply the keystation circuit requirements.

Isolation Transformer

Isolates keystation circuitry from the bus.

Commander E105/208+ Installation and Maintenance Manual Page 3-3

Keystations Circuit Blocks

Data Transmit and

Receive

Speech Circuit

Converts data transmitted on the bus power pair into logic levels, then directs the signal to the keystation MCU serial port signalling interface.

Provides an interface for the telephone network intercom channel, transmission circuit and handset.

Tone Generator

Provides the DTMF tone and all audible tones emitted by the keystation.

Audio Selector

.

This circuit couples either: audio signals from the speech circuit to the audio amplifier when connected to either the telephone line or the bus,

.

or audible tones from the tone generator to the audio amplilier when required for either audible tones in the earpiece or transmission of

DTMF signals.

Audio Amplifier

Under control of the audio selector, the audio amplifier drives the keystation speaker. Line access connects lines to the speech circuit by an MCU-controlled relay.

line Access Circuit

Provides an interface between the speech circuit and either of the exchange lines. It also provides a solid-state switch fordialling purposes.

HRDB-E Board (In Master

Keystation)

The HRDB-E board is contained in the system Master Keystation.

Line-Hold Circuit

Ring Detect Circuit

Provides line-holding control at the master keystation in the system.

All other keystations in the system can assert line-holding control. They can also transmit and receive the line hold on/off codes (received by the master keystation) along the bus communications channel (service a and service b) .

Provides ring detection for the master keystation only. All other keystations in the system respond to “line ringing” and “line terminated” codes transmitted by the master keystation along the bus communications channel.

Page 3-4

Chapter Four

Hardware Installation

Chapter Four

Hardware Installation

Table of Contents

Introduction ...................................................................................................... 4-1

Component Safety Precautions ......................................... . ........ . .. . . . .. . ................... 4-l

Installation Checklist ........................................................ . ................................. 4-2

Installation Procedures .................................................. . .................................... 4-3

Sales Form Completion/ Equipment Ordering ..................................................................

4-3

Locate and Mount Equipment ..........................................................................................

4-3

Customer Responsibilities ......................................................................................

.4-3

Power and Termination Unit (PTU) ...................................................................... .4-5

Power Supply Plug-Pack ......................................................................................

.4-8

Sale/Rental Window.. .............................................................................................

4-8

Wall Mounting Keystations.. ..................................................................................

.4-V

Door Station ........................................................................................................

4- 11

Optional Facilities Board Installation (OFB-E) ...............................................................

4- 1 1

Connect and Terminate Cables ......................................................................................

4- 12

Cabling Limitations ..............................................................................................

.4- 13

Power and Termination Unit (PTU) Terminations ................................................. .4- 14

Power Supply Plug- Pack ...................................................................................

.4- 14

Exchange Lines ...................................................................................................

.4- 14

Keystations.. .......................................................................................................

.4- 15

Modular Socket Termination ...............................................................................

.4- 15

Door Station .......................................................................................................

.4- 16

Power-Fail Telephone .........................................................................................

.4- 17

Internal Music-On-Hold.. ....................................................................................

.4- 17

External Music Source ........................................................................................

.4- 17

Protective Earth ............................................................................................................

4- 17

General Procedure ............................................................................................. 4-18

Power Up .....................................................................................................................

4- 18

Check Cabling ..............................................................................................................

4- I8

PowerDown ................................................................................................................

4-18

Plug in Keystations ........................................................................................................

4- 18

Keystation Self Test ......................................................................................................

4- 18

Test Mode Entry ...........................................................................................................

4- 18

Chapter Four

I -

LED Tests .....................................................................................................................

4-19

Keyboard Tests ..................................................................................................

.4- 19

Audio Circuit Test ...............................................................................................

.4- 19

Test Failure ..........................................................................................................

4-20

Test Mode Exit ....................................................................................................

4-20 programming .................................................................................................................

4-20

Defective Equipment .....................................................................................................

4-20

Commander E105/208t Installation and Maintenance Manual

Chapter Four

Chapter Four

Hardware Installation

Introduction

This chapter describes the procedures for installing the Commander

E105/208+ system hardware.

It begins with an Installation Checklist that summarises all the hardware installation procedures. Each point in the checklist is then covered in detail, with full installation procedures and additional relevant information. Where appropriate, an illustration and reference are provided.

Component Safety Precautions

.

.

.

.

.

.

Commander E105/208+ equipment contains a considerable number of

MOS and other static-sensitive components. To reduce the incidence of premature failure due to static discharge, ensure that you take the following precautions.

Always discharge static from yourself before you handle a printed board assembly (PBA)

Always disconnect power before handling or installing PBAs

Always handle PBAs by the edges

Never touch PBA tracks or edge connectors. Contaminents introduced by fingers can cause corrosion and high-resistance connections.

Never touch components. They are physically delicate and finger pressure can fracture (but not necessarily break) components

leads.

Never attempt to repair power plug-packs in the field. They are powered from the 240V mains supply and contain hazardous

voltages.

Bus cabling is polarity-sensitive. It is essential that correct polarity is maintained. Be careful when checking voltages on cabling.

Commander E105/208t Installation and Maintenance Manual

Green 1

L2b

Black 2 Service b (-50V)

Blue 3 Llb

White 4 Lla

Red 5 Service a (OV)

Orange 6

- L2a

Table 1 - Bus Cabling

Page 4-1

Hardware Installation

Installation Checklist

installation Checklist

.

.

.

.

.

.

.

.

.

.

.

.

Use the following checklist in conjunction with the detailed procedures that follow to ensure that you install the Commander E 105/208+ system correctly.

Order the necessary equipment using the Sales Form

Locate and mount equipment power and termination unit power supply plug-pack keystations

Door Station power-fail telephone

Connect and terminate cables system bus power supply plug-pack exchange lines keystations modular sockets

Door Station power-fail telephone external music-on-hold

Connect OFB-E and Telstra reference conductor (if required)

Power up

Check cabling

Power down

Plug in keystations

Program the system (refer to Chapter Five)

Power up

Wait 10 seconds for the system to initialise

Test the system (refer to Chapter Six)

.

.

.

.

IMPORTANT

Designate sale or rental keystation

Complete installation dates and warranty labels on equipment

Complete site records

Leave system user guide with system administrator.

Page 4-2

Installation Procedures

Hardware tnstallation

Installation Procedures

Sales Form Completion/

Equipment Ordering

The Telephone Order for any S.B.S. must be accompanied by an

S.B.S. System Order. Sales staff, after consultation with the customer, must complete the S.B.S. System Order.

Use the information provided in the System Order form to order the various items required for the installation, and to find the required programming information.

Forward three copies of the System Order to the installation area along with the Telephone Order.

On completion of the installation, any variations to the System Order must be noted on each copy of the order.

Keep one copy of the System Order with the equipment as a record of the particular installation. Return the remaining two copies to the local

Telstra Business Offke.

Refer to Illustration 7 - System Order Form.

locate and Mount

Equipment

Customer Responsibilities

The customer is responsible for providing:

.

satisfactory lighting for installation and maintenance activities

.

a single-phase, correctly earthed, 220-25OV, lOA, 50Hz AC general-purpose power outlet within one metre of the equipment.

Commander E105/208~ Installation and Maintenance Manual Page 4-3

Hardware Installation Installation Procedures

Commander E105/208+ System Order Form

celstru

System

Order No(Servm Plus)

I I I

Cuslomer’s Name

.-

Address llllllllllllllllllllllllllll

Town or Suburb Post Code

JLeaSe

Type of Payment (4)

u Outrrght Purchase

Nature 01 Business

LLLLl I I I I I I I I I I I I I I I I I I I I I I I I I I

I

Customer Contact Telephone

Sales Contact

STD Code Service No

Telephone

PABX Extn

Install Req Date

D DMMY Y

/ LA Standard Rental

IL1

Temporary Rental u Short Term Rental u Other

Division (J)

App’n Date

DDMMYY

Comm ;J

C&Gii

Date Order Issued

D DMMY Y

Cons U

Date Completed

DDMMYY

Programmable Options sw2:

STNl

I

1 I

7 /

3 !

d I

1-

All Call Page

I

i

0

Switch

Positions

1 = Enabled

0 = Disabled

(1) ~

1 = Enabled

0 = Disabled

(1)

If ‘0’ go to

Exception Table

I

I

I

1 = Enabled

0 = Disabled

(1)

Exception Table

4

Ring Line 2 j

5

Dial Type

: a

Keyboard

Programming

1 Auto Pause Insert

Auto Answer

1 = Enabled

0 = Disabled

(1)

1 = Decadic

0 = DTMF

(1)

1 = Enabled

0 = Disabled

(0)

I

1 = Enabled

0 = Disabled

(0)

Exchange Line Connections t:_:

Exchange Line

Tie = Non PABX

= Non PABX

Tick II

Required

External Mus,c Source 1 Permit No 1 Service Order No

System Order Form

[IL071

Page 4-4

Serral/ltem 546/203

FM-00345-I701 1520

Hardware Installation installation Procedures

Power and Termination

Unit (PTU)

Mounting Limitations

.

.

.

Ensure that you install equipment in a position allowing adequate access for maintenance activities. The space requirements for wall-mounted equipment are: no less than 300mtn clear wall space on each side no less than 38Omm and no more than 1.8m from the floor no less than one metre of clear floor space in front of the equipment.

Refer to Illustration 8 - Limitations to Wall Mounting.

NOTE:

Initial systems are equipped with a conventional non-in-line plug-pack. You may be unable to plug this type of plugpack into some power points with limited clearance, such as a ‘low-line GPO’ on ducted skirting.

Accordingly, locate an appropriate 240V AC GPO to accommodate the plug-pack dimensions. Refer to

Illustration 9 - Plug-Pack Dimensions.

If such an outlet cannot be located, a short 240V AC extension cord or similar should be used to enable installation.

I

Maximum clearance of

300mm on each side

b

.I

1.8m max

I

380mm min

Plug pack may be located as close to power outlet as required within one metre of the PTU

limitations To Wall Mounting

[IL081

Page 4-5

Comma,nder E105/20& lnstallafion and Maintenance Manual

Hardware Installation

Installation Procedures

Installation Procedure

Plug-Pack Dimensions

[IL091

Mount the PTU as follows:

Unclip the cover from the base by using a screwdriver in the slot in the top or bottom of the unit

Disconnect the LED flying lead from the PTB-E

Attach the base to the wall using three screws. Do not overtighten screws.

Remove the cable entry tab at the bottom or top of the base by pushing fnmly downwards

You may also bring cubles in from the back of the PTU through the centre hole.

Pass the cables through the entry

Place wires in screw terminals and tighten

Attach LED flying lead to PTB-E

Replace PTU cover on base.

Refer toIllustration 10 - Power and Termination Unit

Dimensions and Illustration 11 - Power and Termination

Unit Mounting.

Page 4-6

I -

Installation Procedures

Hardware Installation

I-

celstra

185mm

ON 0 -

162mm

C O M M A N D E R - E

Power and Termination Unit Dimensions

HL101 t

Cableentry push-through

COMUANOER -

-=T3

0

I - 1 2 0 m m

4

C

4

L-

6Omm

1 OOmm

Cableentry ..t

Power and Termination Unit Mounting

[IL111

Page 4-7

Commander E105/20& Installation and Maintenance Manual

Hardware Installation

Installation Procedures

Power Supply Plug-Pack

To mount the power supply plug-pack:

.

.

.

.

Locate the customer supplied, 240V AC mains supply outlet

(within one metre of the PTU)

Ensure that the outlet is switched OFF

Attach the plug-pack to the wall using the bracket supplied

Plug power pack supply into mains outlet.

Sale/Rental Window

.

.

.

.

.

Refer to the System Order form to determine if the system is sold or rented. Then, before installing each keystation, identify it as follows:

Remove the latched cover on the keystation base

For a sold system, pierce the window next to S

For a rented system, pierce the window next to R

Only pierce one window on each keystation.

Replace the cover.

Refer to Illustration 12 - Sale/Rental Identifying Window.

0

0

Sale/Rental

Identifying Window

[IL121

Page 4-8

Installation Procedures

Hardware Installation

-

Wall Mounting Keystations

To mount a keystation on the wall:

.

Obtain a Wall Mounting Kit (WMK-E)

.

Push out the handset rest from the centre of the wall mounting bracket and insert it in the hole under the earpiece in the handset

Refer to Illustration 13 - Installing The Handset Rest.

Remove and discard the modular socket cover and locate the modular socket inside the wall bracket

Remove the centre cut-out of the wall mounting bracket

Attach the wall mounting bracket to the wall using four screws.

Do not overtighten the screws.

Refer to Illustration 14 - Keystation Wall Mounting

Dimensions.

Connect the short line cord between the socket and the top of the key station

Clip the keystation into the wall mounting bracket.

Refer to Illustration 15 - Wall Mounting the Keystation.

Installing The Handset Rest

[IL131

Commander E105/208+ Installation and Maintenance Manual

Page 4-9

Hardware installation

Keystation Wall Mounting Dimensions

[IL1 41

installation Procedures

I

i 1 5 4 m m

Wall Mounting the Keystation

[IL151

Page 4-10

-

Installation Procedures

Door Station

Hardware Installation

.

.

.

.

To mount a Door Station:

Remove the base of the Door Station

Attach the base to the wall using two screws. Do not

overtighten the screws.

Refer to Illustration 16 - Wall Mounting Dimensions For

Door Stations.

Pass the cable through the base using the cable entry at the top of the base

Attach the Door Station to the base.

0

4

Door Station

Mounting Holes

90 mm

Wail Mounting Dimensions For Door Stations

[IL161

Optional Facilities Board

When the OFB-E is installed in the PTU, it extends the system facilities

Installation (DFB-E)

by providing:

.

a Door Station interface

.

an external music-on-hold interface

.

a background music interface

If any of these facilities are required, the OFB-E must be installed in the

PTU.

.

.

.

.

To install the OFB-E:

Mount the OFB-E in the PTU cover

Secure it in place with the four screws provided. Do not overtighten the screws.

Connect the cable from the OFB-E to the PTB-E.

Select link for external music (EXT) or internal music (INT) or no music on hold (See page 5-8 for more details).

Commander E105/208+ Installation and Maintenance Manual Page 4-11

Hardware Installation

Connect and Terminate

Cables

Power and Terminating Unit

!W l2w

T

4w

I SW

Exchange or

PABX Lines

Line

Isolation

Unit

Powerfai I telephone

.

Door

Station

External

Music Source

u--- 10

. . . ..0000..1

q121

Commander E105/208+ Cabling Scheme

[IL171

L

Installation Procedures

Page 4-12

Hardware installation

Installation Procedures

-

Cabling limitations

1’

Station

.

.

The general rules for determining the allowable bus lengths are:

The overall bus length must not exceed 500 metres

The total distance of all individual keystations in any one branch emanating from the FTU must not exceed 1000 metres (1 km).

Refer to Illustration 18 - Bus Length, and Illustration 19 -

Example of Allowable Keystation Distances.

/

L--

Station

I

Station

I

PTU

I

1 L S,Ion _I

500 Metres Maximum

Bus

Length

[IL1 81

Branch 1

Total = 975m

/ Stat/on / [ Sta/ion 1

:

I I I

I

1

4

300m

:+

250m

225m

$OOm b

PTU

L!i

Total Bus Length = 500m i

50m 3

150m

200m

,:

Branch 2

Total = 500m

Example of Allowable Keystation Distances

[IL191

NOTE 1:

‘Star’ wiring is acceptable provided the above two general rules are followed.

NOTE 2: A maximum of eight keystations can be connected to a branch.

Refer to Illustration 20 - Example of Unacceptable Cabling

Scheme. The overall bus length is acceptable at 500m.

However, the individual lengths of branch 2 add up to 1140m.

This exceeds the 1OOOm limit per branch, and therefore makes the cabling scheme unacceptable.

Commander E105/208t Installation and Maintenance Manual

Page 4-13

Hardware installation

Installation Procedures

If cabled this way, the system would not function properly. In this case, the PTU should have been located as close as possible to the group of three keystations to create an acceptable overall length.

Branch1

Total= 150m (Acceptable)

Station

4

Branch 2

Total =1140m (Not acceptable)

~ Station ~ Station j Station J

I

100m

450m b

b

PTU

L

4

.360m,

380m

400m b b

4

Total Bus Length = 500m

Power and Termination

Unit (PTU) Terminations

Example Of Unacceptable Cabling Scheme

[IL201

Terminate the bus on the PTB-E in the PTU. Refer to

Illustration 21 -

Power and Termination Unit Terminations.

J2

Jl

3

--~I

.

Lla Llb L2a

Lines in

Bm2 Bm2

Background

PFl PFl Music Source/ PF2 PF2

POWerfail External

Powerfail telephone Music Source telephone

Bla Blb B2a B2b VB- VB+

-

System Bus

To Plug Pack

Power and Termination Unit Terminations

[IL211

Power Supply Plug- Pack

To connect the power supply plug-pack to the Power andTermination

Unit:

.

Terminate on the input screw terminals 53 1 and 53 2.

NOTE:

As this is an AC output, it is not polarity-dependent.

Exchange lines

.

To terminate incoming exchange lines:

Terminate on the PTU on the input screw terminals 52 1 and 2

(line I), and 52 3 and 4 (line 2).

Page 4-14

lnstaiiation Procedures

Keystations

Modular Socket

Termination

Hardware installation

.

.

To cable and terminate the keystations:

Refer to Table 2 - Keystation Bus Cabling Terminations

After cabling the bus, ensure it is properly terminated and that the polarity is correct.

Ensure the system is cabled correctly.

!f

it is incorrect, the equipment will not operate.

It is not important in which order the keystations are connected.

However, it is highly recommended that the master keystation be designated extension 1. This simplifies identification for maintenance purposes.

NOTE:

Terminate the keystations on the modular sockets. Refer to the section - Modular Socket Termination below.

PTU TERMINALS

.I211

J2 12

J213

12 14

J2 15

J216

Bla

BUS WIRE

DESTINATION

WRE COLDUR MODULAR SOCKET

1 White

Table 2 - Keystation Bus Cabling Terminations

An MS-E-SMK modular socket is a surface-mounted Krone termination.

.

.

.

.

To terminate the MS-E-SMK:

Mount the base and socket PBA assembly

Cut and strip cable sheath to expose 30mm of conductors

Lay the appropriate colour conductors across the required terminals and terminate using the standard Krone terminating tool

Refer to Illustration 22 - Modular Socket (KRONE Type).

Snap-fit the cover to the socket and base.

NOTE:

Where termination of a second cable is required, repeat the second and third steps above.

Commander E105/208+ Installation and Maintenance Manual

Page 4-15

Hardware Installation

1

6

5

4

3

2

Green

Black

Blue

White

Red

Orange

L2b

Service b

Llb

Lla

Service a

L2a

Installation Procedures

Door Station

Power-Fail Telephone

Modular Socket (KRONE Type)

[IL221

.

.

To connect a Door Station to the PTU:

Terminate the two pairs at the Door Station

Terminate the two pairs on the OFB-E terminal strip 52

Refer to Table 3 - Door Station Terminations.

WIRE

DESW;NATION

DR+

DR-

DRA

DRC

WIRE COLOUR

Red

Black

Blue

White

DESlGNATlON

DOOR STATlON

DR+

DR-

DRA

DRC

OFB-E TERMINALS

J2 1

J2 2

J2 3

J24

Table 3 - Door Station Terminations

.

.

To cable and terminate a standard two-wire telephone for apower-fail telephone:

Run the telephone cable directly to the PTU

Connect the cable on terminals 52 5 and 52 6, or 52 9 and 52 10, on the PTB-E as required.

installation Procedures

Internal Music-On-Hold

External Music Source

Protective Earth

Hardware Installation

Internal music-on-hold is a standard feature of the Commander E105/

208+ system. You can disable it on any line if specifically requested by the customer.

.

To disable internal music-on-hold:

Locate and remove or park jumper links 53 (line 1) and 54 (line

2) on the HRDB-E board in the master keystation. Refer to

Illustration 31- Program - Internal, External, and No

Music-On-Hold, page 5-9.

When the customer requires external music-on-hold orbackground music, ensure that you install the OFB-E in the PTU to provide the external music source interface.

.

.

.

.

To connect an external music source:

Terminate the external music inputs (via the Telstra approved isolation unit) to terminals 52 7 and 52 8 in the PTU

Locate jumpers 53 (line 1) and 54 (line2) on the HRDB-E in the

Master Keystation

Move jumper link 53 from pins 1 and 2 to pins 2 and 3

Move jumper link 54 from pins 1 and 2 to pins 2 and 3.

NOTE:

For external music sources and external paging devices, relay isolation must be in accordance with Telstra

Specification 1364. The device must be:

.

Telstra authorised apparatus only

.

Authorised specifically for use with a Commander

System.

This Commander System no longer requires the mandatory termination of a Telecommunications Reference Conductor (TRC) for high voltage surge protection.

NOTE: In lightning-prone areas, protect the exchange lines at their point of entry or distribution in accordance with TPH

0265N0 “Lightning Protection at Customers’ Premises” and TPH 02 16 “LSA Plus Terminating System”.

Commander E105/208t Installation and Maintenance Manual

Page 4-17

Hardware Installation

General Procedure

Power Up

Check Cabling

General Procedures

.

.

.

To power up the Commander E 105/208+ PTU:

Ensure the system is cabled and terminated correctly

Ensure all printed circuit boards are set up and installed correctly

Switch on power at the plug-pack GPO.

Before installing the keystations, measure the voltage at the modular sockets to ensure that the cabling is correct.

Power Down

Plug in Keystations

Keystation Self Test

Test Mode Entry

Table 4 - Keystation Voltages

.

To avoid possible damage to keystations, power down the system before they are connected.

Switch off power at plug-pack GPO.

After testing all sockets to ensure the cabling is correct, plug in all keystations and terminate the Door Station (if required).

In Commander E 105/208+ systems, a self test routine is incorporated in the keystation software to assist with theirinstallation and maintenance.

.

.

.

The self test covers: speaker tone generator

LEDs and keypad operation.

The self test should be performed on all keystations after they are plugged in.

.

To place the keystation in Test Mode:

Enter the password

The password is:

In1

[71[91 bl

where [n] is the keystation address. Therefore, the password for keystation 3 is ‘3793 ‘.

Page 4-18

Genera/ Procedures

Hardware lnsfallafion

LED Tests

.

.

.

The password is only recognised when the keystation is completely idle that is, when: it is on-hook no system activity is taking place all LEDs are OFF.

You must enter the password within four seconds of pressing the first digit. If you do not correctly enter all four digits within four seconds, then you must re-enter the password from the beginning.

NOTE 1:

The test mode does not check any of the RISC functions, for example, headset and DSS keys.

NOTE 2: When Test Mode is exited, the keystation is reinitialised, this will clear all programmed speed dial locations.

Immediately after entering test mode, all of the keystation LEDs, except

RISC LEDs, illuminate for one second, then turn off.

This confirms that all LEDs are working properly.

After the LEDS have turned off, the keystation is in keyboard test mode.

Keyboard Tests

To test that each key is working correctly, refer to Table 5 - Self Test

Key Sequence and LED Responses. Enter the keypresses in the sequence shown. The nominated LED will illuminate after you press the key.

Audio Circuit Test

Key to Press LED to Check

[LINE11

[LINE 21

[SPKRI

[DNDI

LINE1

LINE2

SPK

DND

Key

[II

[41

(71

[*I

to Press LED to

Check Key to Press

LINE1

LINE 2

SPK

DND

[31 bl

M

VI

[HSET/MODE] LINE1

[RECALL]

[CONF]

[MEMORY] DND

[REDIAL]

LINE2

SPK

INT

PI

[51

[al

IO1

LINE1

LINE 2

SPK

DND

Led to Check

.INEl

SNE2

;PK

IND

Table 5 - Self Test Key Sequence and LED Responses

At power-up, the confidence tone is automatically enabled. To check

.

this:

Press any key.

If you hear the confidence tone, the speaker, audio amplifier and

DTMF/Tone generator chip are functioning correctly.

Commander E105/208t Installation and Maintenance Manual Page 4-19

Hardware Installation

Test Failure

Test Mode Exit

Programming

Defective Equipment

General Procedures

If a keystation does not function correctly during any of the LED,

Keyboard or Audio tests, the line cord and internal ribbon cable should be checked. If the keystation is still faulty, it should be replaced.

.

When the test is complete:

Go off-hook.

All LEDs will illuminate for one second, then turn off.

Refer to Chapter Five -System Programming.

When equipment is defective, you must complete a Customer

Equipment Return Analysis Form (Form BS3 1) Available as S3 1 S/3 1.

-

Page 4-20

L

Chapter Five

System Programming

Chapter Five

System Programming

Table of Contents

Introduction ...................................................................................................... 5-1

General Description ............................................................................................ 5-1

Programming Hardware locations .......................................................................... 5-1

DIP Switches ..................................................................................................................

5 1

General Programming Procedure ............................................................................ 5-3

Keystation Intercom Address ..........................................................................................

5-3

Master Page-In ...............................................................................................................

5-4

Keystation Access Class .................................................................................................

5-4

Ring Line 1 .....................................................................................................................

5-6

Ring Line 2 .....................................................................................................................

5-6

DialType ..................................................................................................................

:. .... 5-7

Auto Pause Insert.. ..........................................................................................................

5-7

Music-On-Hold ..............................................................................................................

5-8

Background Music ..........................................................................................................

5-9

lnitialise and Reset ............................................................................................ 5-10

Access Class Restriction ...............................................................................................

5- 10

Exchange Line Auto Answer .........................................................................................

5- 1 1

Headset Mode ..............................................................................................................

5- 12

Programming Summary ....................................................................................... 5-13

Software Programming Records ....................................................................................

5- 13

Chapter Five

I -

Chapter Five

System Programming

Introduction

This chapter describes the procedures for programming each feature of the Commander E105/208+ system. A programming summary is also provided at the end of the chapter.

General Description

Program the system by setting individual DIP switch positions at each keystation. The DIP switches are located behind a small cover in the base of the keystation.

Programming Hardware locations

DIP Switches

Program the Commander E 105/208+ system and key stations by setting the DIP switches at each individual keystation.

.

There are two DIP switches:

DIP Switch 1 (SW 1) a four-way switch for setting the keystation address. The four switch positions are:

.

SW 1.1 SW 1.2 SW 1.3 SW 1.4

DIP Switch 2 (SW2) an eight-way switch for setting system and keystation options. The eight switch positions are:

SW 2.1 SW 2.2 SW 2.3 SW 2.4

SW 2.5 SW 2.6 SW 2.7 SW 2.8

.

To access the switches:

Using a small flat screwdriver, remove the small cover underneath the keystation.

Refer toIllustration 23 - Keystation DIP Switches (In Default

Settings).

Commander E105/20& Installation and Maintenance Manual

Page 5- 1

Proarammino Hardware Locations

Svstem Proarammino

S W 1

I L-

1 2 3 4

SW2

ONNg c1 1 1 3 1 Y ii

Keystation Options

1 2 3 4 5 6 7 8

Keystation DIP Switches (In Default Settings)

[IL231 sw2.1

SWITCH NUMBER

sw2.2

SW2.3

SW2.4

SW2.5

SW2.6

SW2.7

SW2.8

OPTION

MASTERPAGEIN

UNRESTRICTEDACCESS

RING - LINE1

RING - LINE2

DIALTYPE

NOTUSED

NOTUSED

AUTOPAUSEINSERT enabled a enabled

! enabled

! enabled

B decadlc a

!

enabled

SETTING

Table 6 - DIP Switch 2 Keystation Options

Y

dtsabled

Y dfsabled

Y dfsabled

Y dfsabled

Y

DTMF

Y

Y

LI

dmbled

Page 5-2

General Programming Procedure System Programming

General Programming Procedure

Keystation Intercom

Address

Assign the keystation addresses at each keystation by setting SW 1.

To set the keystation address:

Refer to Table 7 - Keystation Address Settings.

.l

sw1.2

osw1.3

sw1.4

NOTE: l=ONO=OFF

Table 7 - Keystation AddressSettings

0

-

Commander E105/208t Installation and Maintenance Manual

Page 5-3

System Programming

Master Page-h

General Programming Procedure

.

To program a keystation to receive an “All Call Page” and the Door

Station chime:

Set SW2.1 to ON.

.

To disable these facilities:

Set SW2.1 to OFF.

Example

No Master Page-h

[IL241

Keystation Access Class

.

.

Two outgoing line access classes are available for Commander E 105/

208+ keystations:

Class 1 - unrestricted calls

Class 2 - local calls only.

Program each keystation’s access class with SW 2.2.

NOTE: This switch is password protected. Refer to Page 5 10 for full details of password.

Class 1

.

.

To program a keystation for Class 1:

Set SW 2.2 to ON.

Class 1 keystations have unrestricted access allowing any number of digits to be dialled.

Class 2

.

To program a keystation for Class 2:

Set SW 2.2 to OFF.

In this mode, all numbers dialled are compared to an exception table.

The basis of the table is that all dial input is compared to entries in the table, and if no match is found the call is barred (i.e. all numbers are barred, with the exception of.. .)

The exception table consists of two areas: A non-programmable area, with fixed emergency numbers etc, and a programmable area consisting of 8 entries of 4 digits each. At default, the programmable table is set to

‘no exceptions’.

Page 5-4

,

General Programming Procedure

System Programming

To program entries into the exception table, proceed as follows:

1.

Enter [n][7][9][n+l] (where ‘n’ is the keystation address).

Therefore the password for keystation 3 would be 3794.

2.

Press [MEMORY], followed by the table number ([I] through to

F31>.

3.

Enter the exception code (up to 4 digits).

4.

Repeat steps 2 and 3 until complete

5.

Go off-hook then on-hook.

Exception table entries may be up to 4 digits long. The more digits entered, the more restricted will be the exceptions that can be dialled. In the example given below, a Melbourne user is restricted to Melbourne metro, Port Augusta, Queensland, Wollongong and AMPS (the example is based on the 10 digit AUSTEL numbering plan).

L

3

4

5

6

7

6

Table location

1

I

[91

EnW

2

[01I81[81[61

KN71

[*I

[*I

I

[*I

[01~21~41~21

[01~11[81

I

Allows

Allows calls within Melbourne

(9xXx xxxx

Allows calls to Port Augusta

((08) 86XX XXXX)

Allows calls to Queensland and surrounding areas

(( 07) xxxx XXXX)

Allows call to Wollongong ((02) 42XX XXXX)

Allows calls to AMPS (018)XXX XXX)

No exceptions allowed

No exceptions allowed

I

No exceptions allowed

I

Table 8 - Example of Exception Table

The example demonstrates that adding more digits to an exception table entry ‘tightens up’ the number range of available destinations. Entry 2 will restrict calls to Port Augusta, while entry 3 wilI allow most of

Queensland. To tighten entry 2 to the Sunshine Coast only for example, the entry wouldbecome [0][7][5][4]. An entry consisting of a ‘*’ only, effectively means ‘no exceptions are allowed’.

.

To clear an entry:

Enter ‘*’ at step 3 above.

The non programmable area of the table contains the following:

&O,008n, 18n,016n,0175,122n, 1144n, 13n,013.

Commander E105/208t installation and Maintenance Manual

Page 5-5

---

System Prosrammino

Example

General Programming Procedure

Ring line 1

Example

Ring line 2

Example

sw2.2

Program - Class 2

[IL251

.

To enable calls to ring OF incoming exchange line 1:

Set SW 2.3 to ON.

.

To disable calls ringing on incoming exchange line 1:

Set SW 2.3 to OFF.

O N ’ iv

SW2.3

Program - Ring On line 1

[IL261

.

To enable calls to ring on incoming exchange line 2:

Set SW 2.4 to ON.

.

To disable calls from ringing on incoming exchange line 2:

Set SW 2.4 to OFF.

ON

Y

SW2.4

Program - No Ring On line 2

[IL271

Page 5-6

General Programming Procedure

Dial Type

Example

To select keystation for Decadic dialling:

Set SW 2.5 to ON.

To select keystation for DTMF dialling:

Set SW 2.5 to OFF.

ON

System Programming

Auto Pause Insert

Example

Program - OTMF Dialling

,

IL281

This option allows the keystation to insert automatically a three-second pause when using redial or abbreviated dishing on PAE3X lines.

.

To enable the three-second pause:

Set SW 2.8 to ON.

.

To disable the three-second pause:

Set SW 2.8 to OFF.

ON

L

SW2.8

Program - Auto Pause Insert

[IL291

Page 5-7

Commander E105/208t Installation and Maintenance Manual

System Programming

General Programming Procedure

.

.

.

This program facility allows the following options: internal music-on-hold external music-on-hold no music-on-hold.

Program this facility by positioning the links on the Hold And Ring

Detect Board (HRDB-E) in the system master keystation and in the

Optional Facilities Board (OFB-E).

.

.

.

.

To access the HRDB-E:

Unscrew the five screws underneath the keystation and remove the keystation cover

Disconnect the keystation speaker

Unplug the ribbon cable

Unscrew the keystation board centre securing screw and remove the board.

To find the position of the links on the HRDB-E, refer toIllustration

30 - Music-On-Hold Links.

HRDB-E

J3

I

1

J4

Music-On-Hold links

[IL301

MUSK: SOURCE

UNKS ON LINE 1 HKDB-E LINE 2

J3 J4

INTERNALCHIMES l&2 l&2

EXTERNALMUSIC 28x3

NOMUSIC

PARKON

2&3

PARKONl

J3

INT

UNKONOFB-E

EXT

INT

Table 9 - Music Source links

Page 5-8

General Programming Procedure

System Programming

Examples

3 2 1

( 9 m Internal

J3/4 MOH

3 2 1 m * 1 External

J3/4

MOH

Program - internal, External, and No Music-On-Hold

[IL31 1 o

On-Hold

.

.

To access the OFB-E:

Remove the PTU cover

Position the jumper for the required setting.

NOTE:

The setting of this jumper (53) must be consistent with the setting of the jumper on the HRDB-E.

Examples

Jl

Background Music

J3

J3

External Music-On-Hold

Setting on OFB

[IL321

internal or No Music-On-

Hold Setting on OFB

[IL331

.

.

To program the system for background music:

Set the OFB-E to external music-on-hold

Set the HRDB-E to external music-on-hold

For further details, see the previous section Music-On-Hold.

Comm.ander E105/208t Installation and Maintenance Manual

Page 5-9

Music-

System Programming lnitialise and Reset

lnitialise and Reset

Upon power on, an initialising routine sets up the logical and physical settings of the keystation microcomputer.

The DIP switches are scanned and internal system flags are set/reset according to the DIP switch settings.

If a change is ever made to the DIP switch settings, the keystation must be reset for the new settings to be recognised.

.

.

There are two ways to reset the keystation:

Power system OFF, then power ON,

.

or

Remove, then re-insert, the keystation’s line cord

With either method, wait approximately 10 seconds for the system to initialise.

Access Class Restriction

The STD/IDD barring DIP switch has special protection.

If the setting is changed, a password must be entered on the keypad to initiate a scan of this switch and to reset it. This procedure prevents unauthorised personnel changing the keystation access class.

This password is: bl[71[91

bl where [n] is the keystation address. Therefore, the password for keystation 3 would be ‘3793’.

.

.

.

The password is only recognised when the keystation is completely idle that is, when: the keystation is on-hook no system activity is taking place all LEDs are off.

Refer to page 5-4 for programming of exception table.

Enter the password within four seconds of when you press the first digit.

If you do not correctly enter all four digits within four seconds, re-enter the password from the beginning.

Exit by going Off-hook.

NOTE: This password is confidential and should not be told to the customer or to anyone else outside Telstra.

Page 5-10

lnitialise and Reset

Exchange line Auto

Answer

System Programming

This option provides automatic answering of ringing exchange line calls

Ringing calls are answered simply by lifting the handset - there is no necessity to press the [LINE] key.

If more than one call is ringing, lifting the handset will answer the oldest ringing call.

.

To enable Exchange Line Auto Answer:

Enter the keypad features password.

.

.

.

The password is only recognised when the keystation is completely idle that is, when: the keystation is on-hook no system activity is taking place all LEDs are off.

The password is: bl[7lPlb+~l where [n] is the keystation address. Therefore, the password for keystation 3 would be ‘3794’.

NOTE:

This password differs from the Access Class Restriction

Password.

.

.

.

All LEDs willflash once.

Press [MEMORY][9][*]

Press [l]

Exit by going off-hook.

All LEDs willjlash once.

.

.

.

.

To disable Exchange Line Auto Answer:

Enter keypad features password as described above

Press [MEMORY] [9] [ *]

Press [0]

Exit by going off-hook.

All LEDs willflash once.

I -

Commander E105/208+ Installation and Maintenance Manual

Page 5- 1 I

System Programming

Headset Mode

lnitialise and Reset

Headset Mode programming is a keystation user level option, and is included here for completeness only.

A keystation handset may be replaced by a suitable Austel permitted headset. When connected and activated, the [SPKR] key is used to perform the off-hook function. Headset Mode is protected against accidental activation and de-activation by a two-key activation sequence.

.

.

To activate Headset Mode:

Press and Hold [HSET/MODE]

Press and Release [SPKR].

To deactivate Headset Mode:

.

.

With the handset on-hook,

Press and Hold [HSET/MODE]

Press and Release [SPKR].

Once activated, Headset Mode is selected as follows:

.

.

To select Headset Mode:

Press [HSETLMODE]

The [HSETLMODE] key will glow.

.

.

To de-select Headset Mode:

Press [HSET/MODE]

The [HSETLMODE] key will go out.

NOTE 1:

When Headset Mode is selected, the handset function is controlled by pressing the [SPKR] key.

NOTE 2:

When in Headset Mode, the station cannot be operated in off-hook mode.

Page 5- 12

I -

Programming Summary System Programming

Programming Summary

PROGRAMED

C

IIP Switch 1

FACILITY/

OPTION

Station Address

0

:ach keystation) Extension 1

ASSIGNMENT

1.1 1.2 1.3 1.4

off off off on off off on off off off cm fx off WI off off off o-l off CT off on al off off on on aon off off off

Off iNlllAl VALUE off off al

2

2

2

C

IIP Switch 2

2

2

.2 Unrestricted Access

Ring Line 2

on

enable off - disable on enable

Off

- disable or7 enable

Off

- disable on enable

Off

- disable on - Decadic

Off

DTMF

ON

CN

@I

ON

ON

2

2

2

L .inks J3 and J4 t iRDB-E

Master keystation)

Line 1 External M.O.H.

Line 2 Internal M.O.H.

Line 2 External M.O.H.

or enable

Off

- disable

J3 l&2

2&3 park

J4 l&2

2&3 park

OFF

l&2 l&2

Software Programming

Records

Place a copy of the system program in the PTU as a record of the way the system has been programmed.

Commander E105/208+ Installation and Maintenance Manual

Page 5- 13

-

Chapter Six

Functional Tests and Maintenance

Chapter Six

Functional Tests and Maintenance

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-l

System Tests and Repair Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Keystation Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-2

* Exchange Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-3

Off-Hook Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-3

Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-3

Answering Exchange Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-3

Automatic Answering Exchange Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-4

* Outgoing Exchange Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-4

Decadic to Tone Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-4

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-4

Music-On-Hold . . . _. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-4

Hold Automatic Ring Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-4

* Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-4

Abbreviated and Speed Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-5

System Memory Back-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-5

* PABX Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-5

* Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 6-5

Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-5

Intercom Signal or Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-5

Intercom Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-5

On-Hook Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-5

* Exchange Line Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-6

* Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..f...................................................... 6-6

* Door Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-6

* Power-fail Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-6

Centel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-6

Maintenaace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..*...............

6-7

Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-7

Voltage Test Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-7

Power Supply Plug-Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Power and Termination Unit .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-7

Keystations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

I -

General ...........................................................................................................................

6-8

System Plug-Pack.. ...............................................................................................

.6-8

Power and Termination Unit ...................................................................................

6-8

Keystations.. .........................................................................................................

.6-8

Fault Finding Tables ... . ..................................................... . . ... . ............................ 6-8

Repair Procedures ................................... . ......................................................... 6-15

Printed Board Assemblies (PBA’s) ................................................................................

6-15

Commander E105/208t Installation and Maintenance Manual

Ehapier Six

Chapter Six

Functional Tests and Maintenance

Introduction

General Description

This chapter provides all the information required to test and repair the

Commander E 105/208+ keystations and system.

.

.

.

Test the system after: installing it performing the keystationself-test performing the programming procedures.

Test the system in accordance with the test procedures listed in this chapter. If you encounter a fault, follow the repair actions.

This chapter also provides a comprehensive set of fault finding ables, system tests and repair actions to use for system maintenance.

CAUTION

Each test consists of a special sequence of steps. Do not perform any other action - for example, going on-hook - between the steps. If a fault interrupts the test, follow the repair suggestion(s), then restart the test at the beginning of the relevant section.

Commander E105/208+ Installation and Maintenance Manual Page 6-1

Functional Tests and Maintenance System Tests and Repair Actions

System Tests and Repair Actions

The system functions are listed in a test sequence. Test the system in this order whilst consulting the System User Guide (Appendix C) for correct operation of the functions. If a fault interrupts the test sequence, restart the test at an entry point marked *.

Keystation Installation

.

.

.

Check: the system has power bus wiring to the keystation

Refer to Table 10 - Cable Connections. voltage on the wires to the keystationwith all keystations not connected.

Refer to Table 10 - Cable Connections.

Jf cl voltage is not similar to that listed in 7hhle

IO, check the plug-pack and

PTU.

Green

Black

Blue

White

Red

Orange

WIRE

MOO. SOCKET

WMBEB

4

3

2

1

6

5

Table 10 - Cable Connections

VOLTAGE

Line 2 b

Service B - 50V

Line 1 b

Line 1 a

Service A - OV

Line 2 a

Svstem Tests and Reoair Actions

Functional Tests and Maintenance

Commence tests here

* Exchange line Seizure

Dial tone received and line lamp on. If not, check:

.

exchange line at PTU line terminals

.

exchange line at ITU bus terminals

.

.

.

If line is not present, replace the PTU.

bus wiring and voltage

Refer to Table 10 - Cable Connections. keystation internal ribbon cable connection keystation line cord and handset.

ufuult still exists, repluce the keystation.

* Incoming Exchange Call

If the signal is not heard, check:

.

master keystation is installed

.

DND key is off

.

keystation‘Ring Line 1’ and ‘Ring Line 2’ programs

.

bus wiring.

Iffault still exists, replace the HRDB-E or muster keystation.

.

If a fault still exists, check: keystation speaker lead connection.

If

fuult

still exists, replace the keystution.

Off-Hook Signalling

.

If the signal is not heard, check: keystation speaker lead connection.

Iffdt still exists, replace the keystution.

Volume Control

Adjustable low to high.

If not, replace the keystation.

Answering Exchange Call

If an incoming call is not seized, check:

.

bus wiring

.

keystation line cord and handset

.

keystation ribbon cable connection

If a fault still exists, repluce the keystation.

Commander E105/208t Installation and Maintenance Manual Page 6-3

functional Tests and Maintenance

Automatic Answering

Exchange Call

System Tests and Repair Actions

.

.

If an incoming call is not seized when the handset is lifted, check: as for ‘Incoming Exchange Call’ keypad features programming

* Outgoing Exchange Call

If the correct number is not reached, check:

.

keystation‘Unrestricted Access’ program

.

keystation‘Dial Type’ program

Test the exchange line

If the fault still exists, replace the keystation.

Decadic to Tone

Signalling

Hold

If the tone signalling is not heard after pressing [MODE], replace the keystation.

.

If an exchange call does not hold, check: keystation ribbon lead connection.

Iffault still exists, replace the HRDB-E or master keystation.

Iffault still exists, replace the keystation.

Music-On-Hold

.

Determine the music source.

Check 53 for Line 1 and 54 for Line 2 on the HRDB-E.

Position 1 & 2 - Internal music.

Position 2 & 3 - External music.

.

.

For external music source, check:

Music source and its connection to the PTU

If you cannot hear the source at the 610 socket, liability for repair lies with the customer.

OFB-E is correctly installed and jumper (53) is set correctly.

Iffault still exists, replace the OFB-E.

Hold Automatic Ring Back

If ring back does not occur after 90 seconds, replace the keystation.

* Last Number Redial

.

If the system is connected to a PABX, and the correct number is not obtained, check: keystation‘ Auto-Pause Insert’ program.

Iffault still exists, replace the keystation.

Page 6-4

System Tests and Repair Actions

Abbreviated and Speed

Dialling

Functional Tests and Maintenance

.

.

If the correct number is not obtained, check: correct procedure is being used to store numbers stored number does not violate access barring class in keystation

‘Unrestricted Access’ program.

.

If system is connected to a PABX, check:

Auto-Pause Insert’ program.

Iffault still exists, replace the keystation.

System Memory Back-Up

If last number dialled and abbreviated numbers are not retained, replace the keystation.

* PABX/Centel Recall

* Paging

PABXKentel recall is not effective.

.

.

If TLB is not effective: remove PABXKentel line from PTU and connect to TouchfoneB

200.

exercise features that are controlled by Recall.

If feature works as expected, but fault still exists when the line is reconnected to the PTU, replace the keystation.

.

If pages are not received, check: keystation‘Master Page - In’ program.

Iffault still exists, replace the keystation.

Do Not Disturb

If calls are not blocked, replace the keystation.

Intercom Signal or Voice

Call

.

If an intercom call is not heard, check: called keystation‘hnercom Address’ program

.

called keystation speaker lead connection

.

bus wiring.

If fault still exists, replace the keystation.

Intercom Answering

.

If the speech path is not present, check: keystation handset.

If fault still exists, replace the keystation.

On-Hook Dialling

.

.

If the dial tone is not heard, check: bus wiring keystation speaker lead connection.

Iffault still exists, replace the keystation.

Commgnder E105/208+ Installation and Maintenance Manual

Page 6-5

Functional Tests and Maintenance

* Exchange line

Conference

System Tests and Repair Actions

If a conference is not established, replace the keystation.

* Background Music

* Door Station

.

.

If music is not heard, check: music source and its connection to the PTU

If music is not heard at the 610 socket, liability for repair lies with the customer:

OFB-E is correctly installed.

Iffault still exists, replace the OFB-E.

Iffault still exists, replace the keystation.

.

.

.

Hear chime, and speech path is present. If not, check: keystation‘rvlaster Page-In’ program wiring at Door Station and OFB-E

OFB-E flat cable connector.

If fault still exists, replace the OFB-E.

Iffault still exists, replace the keystation.

* Power-fail Telephone

Centel Features

.

.

Line 1 at power-fail telephone during power failure? If not, check: exchange line at PTU power-fail terminals

If line is not present, replace the PTU.

wiring at PTU and telephone socket.

Iffault still exists, replace the power-fail telephone.

.

.

.

If Centel features do not work as expected:

Check that correct feature Key/s are being used on the keystation.

Refer to Keystation User Guide, and Centel User Guide.

Try accessing the Centel feature/s at another keystation.

If Centel features work as expected when another keystation is used, replace the keystation.

Remove Centel line from PTU and connect to Touchfone 200.

Exercise Centel features manually using the Touchfone 200. If features do not work as expected when the Touchfone 200 is used, have the network programming checked.

Page 6-6

Maintenance

Functional Tests and Maintenance

Maintenance

Test Equipment

Voltage Test Points

Use the following equipment to maintain the Commander E 105/208+ system:

A multimeter with small test probes to measure various test voltages and to test wiring continuity between the PTU, connectors and keystations.

Normal maintenance tools such as long-nose pliers, angle cutters, a

Philips-head screwdriver and flat-blade screwdriver.

Where Centel !ines are connected, a test telephone equipped to generate *, # and 1 OOmS TLB.

Voltages should be measured under ‘no-load’ conditions that is, with all keystations unplugged.

Power Supply Plug-Pack

The power supply plug-pack supplies AC Voltage to the PTU.

Measure the voltages on the PTU input terminal strip. Refer to Table

11 - Power Supply Test Points.

PTB-E

LOCATION TEST POINT VOLTAGE

Power Supply Input Between17VACand31V terminals J3.1 and J3.2

AC

Table 11 - Power Supply Test Points

Power and Termination

Unit

Keystations

The Power and Termination Unit supplies DC Voltage to the System

Bus. Measure these voltages on the PTU terminal strip at 52 15 and 16.

Refer to Table 12 - Power and Termination Unit Test Points.

LOCATION

1 WIRECOLOUR 1 TEST POINT 1 VOLTAGE

PTU(J2)

Black

Red

Outputterminall5

Ot1tputterminall6

ApproxXIVDC

OVREF

Table 12 - Power and Termination Unit Test Points

Measure keystation bus voltage at terminals 2 and 5 in the keystation modular socket. Refer toTable 13 - KeystationTest Points.

LOCATION

WlRECMOlJR

Keystation Modular Black

Socket Red

TEST POINT

Terminal2

Terminal5

Table 13 - KeystationTest Points

VOLTAGE

Approx.-50VDC

OVREF

ComFander E105/208+ installation and Maintenance Manual Page 6-7

Functional Tests and Maintenance

General

Maintenance

The amount of maintenance that can be carried out on Commander

E 105/208+ equipment is limited to changeover of the PTU and replacement of keystation parts. This is due to the susceptibility of the components to damage by static discharge (especially MOS components).

To protect faulty assemblies and items such as the power supply, PTU and keystation, transport them in the protective container supplied with the new item. Before returning faulty equipment, refer to the section entitled Repair Procedures at the end of this chapter.

System Plug-Pack

When the power supply plug-pack is diagnosed as being faulty, it must be replaced with a maintenance spare.

CAUTION

The system plug-pack is powered from a 240V mains supply and hazardous voltages are present within.

When replacing the system plug-pack, before disconnecting it from the

PTU terminal strip 53, ensure that:

.

.

the mains outlet is switched off the plug pack is removed from the outlet.

Power and Termination

Unit

Keystations

Any fault on the PTB-E requires replacement of the entire PTU.

Any fault on the OFB-E (where fitted) requires that it bereplaced with a maintenance spare. Do not carry out repairs on site as further damage to the board may result.

Keystation maintenance is confined to replacing the handset, line cord and HRDB-E board (in the master keystation). To rectify a keystation

PBA or keyboard assembly fault, replace the complete keystation.

Page 6-8

Fault Finding Tables

Fault Finding Tables

Functional l&s and Maintenance

The following tables provide an orderly set of steps for rectifying faults in an established working system. The ‘fault number’ indicates the order to follow when performing the diagnosis and repair procedures.

INCOMING EXCHANGE LINE FAULTS

Fault

No.

Fault Description

Station

1 No audible incoming line 2 signal (line lamp flashes).

One station only.

2 No audible incoming line 4 3 signal (line lamp flashes).

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

IftUBE or

P.T.U. OFB-E Master Plug Pack

Station

Other Procedures

1, Check ring assignment

1. Check ring assignment.

More than one station. 2. Check bus wiring.

3 No incoming line signal 3 4

(audible or visual).

1. Check exchange line wiring.

One station only. 2. Replace line cord.

4 No incoming line signal 5 4 1 2. Check exchange line wiring.

(audible or visual).

More than one station, 3. Check bus wiring.

5 Line lamp does not flash with 2. Check bus wiring.

exchange ring (audible signal received).

One station only.

6 Line lamp does not flash with 3 2 exchange ring (audible signal received).

More than one station.

1. Check bus wiring.

Commander E105/?08+ Installation and Maintenance Manual

Page 6-9

Functional Tests and Maintenance

Fault Finding Tables

Fault

No.

Fault Description

7

Exchange line cannot be seized.

One station only.

8

Exchange line cannot be seized.

More than one station.

9 Line lamp does not light when exchange line seized

One station only.

10 Line lamps do not light when exchange line seized.

More than one station.

11 No dial tone when exchange line seized.

Any station.

12 Exchange line call cannot be performed.

One station only.

13 Exchange line call cannot be performed.

Station

2

1

2

2

4

14 No PABX recall on a station.

1

OUTGOING EXCHANGE LINE FAULTS

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

P.T.U.

OFB-E

HRBB-E OT

Master Plug Pack

Station

Mher Procedures

1. Replace tine cord.

3

3

2

2

4

1. Check incoming exchange line terminations.

2. Check bus wiring.

1. Replace line cord.

1. Check Incoming exchange line terminations.

2. Check bus wiring.

1. Check handset.

2. Check bus wiring.

3. Check access barring classes.

1. Check bus wiring.

I

3. Check access barring classes.

1. Check station settings.

Page 6-10

-.

Fault Finding Tables

Functional Tests and Maintenance

Fault

No.

Fault Description

15 Exchange line cannot be put on hold.

One station only.

16 Exchange line cannot be put on hold.

More than one station.

17 Line does not flash on hold.

Any station.

18 No internal music on hold.

Station

2

3

1

OTHER EXCHANGE LINE FAULTS

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

P.T.U.

OFB-E

IflOB-E or

Master Plug Pack

Station

1

Other Procedures

1. Replace line cord.

2

2

1

1. Check links J3 and J4 are in correct position on HRDB-E (pos.

1-2).

Any station.

19

No external music on hold.

5 4

1. Check external music source

2. Check external music source terminators.

3. Check links J3 and J4 are in correct position on HRDB-E (pos.

1-2).

20 Exchange line cannot be release by hook switch operation.

Any station.

21 Exchange line not release by speaker key with handset on hook.

Any station.

1

1

-

Commander E105/208+ lnstallahon and Maintenance Manual

Page 6-11

Functional Tests and Maintenance fault Finding Tables

TELEPHONE STATION FAULTS

Fault

No.

Fault Description

22 Abbreviated or speed dialling does not function.

Any station.

23 Do Not Disturb does not function.

Any station.

24 Decadic to tone signalling mode change does not function.

Any station.

25 Last number redial does not function,

Any station.

26 Volume Control does not function.

Any station.

27 Confidence tone does not function.

Any station.

28 Access Barring does not function.

Any station.

23 Memory loss immediately after a power failure.

Any station.

Station

1

1

2

1

1

1

1

1

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

P.T.U

OFB-E lRDB-E oc

Master Plug Pack

Station

Other Procedures

1. Check station programming.

Page 6-12

c

Fault Finding Tables

Functional Tests and Maintenance

INTERCOM CALL FAULTS

I

Fault

No.

Fault Description

r) Intercom siignal does not function.

One station only.

31 Intercom signal call does not function.

More than one station l-

Station

1

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

-I--

P.T.U.

OFB-E

H

RDB-E

a

Master

Station

P

‘lug Pack Other Procedures

4 Check bus wiring.

3

4 Check bus wiring.

Any station.

Fault

No.

Fault Description

35 Page call does not function.

One station.

33 Page call does not function.

More than one station.

Station

2

3

CALL PAGE FAULTS

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

P.T.U.

OFB-E

HWB-E a

Master Plug Pack

Station

Other Procedures

1. Check station is programmed for

Master Page access.

2

1. Check stations are programmed for Master Page access.

Comm+ander E105/208+ installation and Maintenance Manual

Page 6-13

Functional Tests and Maintenance

Fault Finding Tab/es

Fault

No.

40

Fault Description

Door Station call cannot be oerformed.

loor Station call not receivec

31.

3ne station only.

loor Station call not receiver

8

Wore than one station.

3ackground music not unctioning.

DOOR STATION AND OPTIONAL FACILITY FAULTS

Station

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

P.T.U.

OFB-E

HRUB-E

a

Master

Station

Plug Pack Other Procedures

2. Replace Door Station.

1. Check station is programmed for

Master Page access.

1. Check station is programmed for

Master Page access.

3. Replace Door Station

1, Check external music source and external music source terminations,

TRANSMISSION AND POWER FAULTS

43

Fault

No.

44

t

Fault Description

‘oor transmission and/or

:ception.

Ine station only

‘oar transmission and/or eception.

vlore than one station.

do power to system.

Fault Description

Conference call not possible.

I

t

Station

R

2 kt t

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

P.T.U.

2

3

I t

I

OFB-E

HRBB-E

a

Master

Station

+

P ‘lug Pack

t t

i

I

Other Procedures

1. Check bus wiring.

MICELLANEOUS FAULTS

TEST/REPLACEMENT SEQUENCE IN PREFERRED ORDER

P.T.U.

OFB-E

HRUB-E a

Master Plug Pack

Station

Other Procedures

2

Station

1

2

45

Transferring calls not possible.

1

I

I

Page 6-14

Repair Procedures

Functional Tesis and Mamtenance

Reuair Procedures

Repair of Commander E105/208+ systems is limited to replacing PBA’s and the spare parts as listed in Appendix B - Field Maintenance Parts.

Always pack faulty items in the carton and packaging supplied with the new item. Forward the package to your local store, where it is then sent to the National Repair Centre.

Printed Board Assemblies

Do not attempt to repair a PBA on site or in a field depot. Any fault in

(PBA’s)

a PBA requires replacement of the entire assembly.

Pack a faulty PBA in the same carton and packaging supplied with the new assembly. Forward the package to your local store, where it will then be sent to the National Repair Centre.

NOTE:

PBA’s.

Customer Equipment Return Analysis Form (BS3 1)

S8 1813 1

Write as many details of the fault condition as possible on the label.

ComTander E105/20& installation and Maintenance Manual

Page 6-15

--

L

Appendix A

System Characteristics

I -

System Capacities and limits

BUS Wires Required

BUS Limit (0.5MM Cable)

Exchange Lines

Intercom Lines

Keystations

Door Stations i Paging Zones

,Access Barring Classes

I

500M

1

500M

2

5

1 1 a

1 1

1 1

2 I 2

Appendix A

System Characteristics

I -

Commander f 105/208+ Installation and Maintenance Manual

Page A-l

System Characteristics

System Specifications

Electrical

AC input to Power Supply

Power Consumption

Output Voltage

Bus Cable Length

(Twisted Pair)

Operating Temperature

Humidity (Relative)

Storage Temperature

External Music- On-Hold

Dialling

DTMF (Tone) Dialling

Nominal Input Level

Frequency Deviation

Duration

Interdigit pause

Pulse (Decadic) Dialling

240 VAC 50 Hz

25 Watts

50 DC Nominal

500 metres of .5mm dia. cable

10cto55c

45 to 75%

7oc

6Vu

Dimensions and Weight

Equipment

Keystation

Power Termination

Unit

Door Station

Weight

0.9kg

0.5kg

0.2kg

Height

&mm

162mm

160mm

Width

185mm

185mm

1lOmm

Depth

235mm

6om

37rrrn

Page A-2

-

Appendix B

Parts Serial Item and Code list

I -

I -

Central Equipment

Keystations

Appendix B

Parts Serial Item and Code list

Serial 546

DESCRIPTION

Power and Terminating Unit

REMARKS

Includes plug power-pack; provides termination point for incoming lines, system bus, power-fail telephone, external music source and Door Station. Houses the optional facilities board PBA (if required).

5

OFB-E

I--

Optional Facilities Board Optional PBA, housed in the PTU. Provides

Door Station interface, external music-on-hold, background music and earth recall facilities.

Serial 546

One-line Keystation. Contains the system

210

TS-E20&-M

212

TS-E20&-S

13

DSE

(item 60) and keystation label card.

Two-line Keystation Master Two-line Keystation. Contains the system hold and ring detect board (HRDB-E), system user guide (item 62), keystation user guide

(item 60) and keystation label card.

Two-line Keystation Standard Two-line keystation. Contains the keystation user guide (item 60) and keystation label card.

Door Station Four-wire Door Station. Terminates on OFB-E in PTU.

Miscellaneous Items

ITEM & CODE DESCRIPTION REMARKS

5461221 Wall Mounting Kit For wall-mounting a Commander Et

WMK-E+ keystation. Includes a handset securing piece, a 30cm line cord and a mounting instruction card.

268/l 25 Krone WE type, six-wire socket.

SMK-(6x6)-CON

Commander E105/208t Installation and Maintenance Manual Page B-i

Parts Serial Item and Code List

Maintenance Parts

ITEM & CODE

32

LC-E-6W

DESCRIPTION

Line Cord, Six-Wire

Handset With Cord 233

HS-EP

234

SLP-EP

Station Label Pack

35

PP-E

36

HRDB-E

Power-Pack

Hold and Ring Detect Board

Parts Serial Item and Code List

Serial 546

REMARKS

Six-conductor line cord terminated with modular plugs on each end. Maintenance part for all keystations (items 9-12).

Handset with integral handset cord.

Maintenance part for all keystations (items

9-12).

Pack of ten keystation label cards. Each card contains three adhesive keystation directory labels for all keystations (item

9-12).

System plug power pack. Maintenance part for system PTU (item 1).

PBA housed in master keystation to provide ring detect and music-on-hold. Maintenance part for master keystations (items 9 and 10).

Documents

REMARKS

Serial 546

1 ITEM & CODE [ DESCRIPTION

Centel/Easycall Quick Reference

263

265

264

261

DOC-EP-IM

262

DOC-EP-SG

Installation and Maintenance

Manual

System User Guide

Product Sales Reference Manual

Customer Record Card

Sales Brochure

A quick reference card, included with all

NOTE: Item 60 consists of a box of 50

Complete installation and maintenance procedures for the Commander E105/208-t small business system.

Complete System user guide. One provided per system, included with the system Master

Keystation.

Page B-2

L

Appendix C

System User Guide

Telstra Commander@ El 05/208+

System- User Guide

Serial Item 546/262

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8. General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Care of Your Commander . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Service Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-2

Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-2

Other Difficulties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

System Enhancement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

GettrngtoKnow Your Commander

Keystation Diagram

Page l- 2

D iB

5

Geltmg ToKnow YourCommander

Key Description

0 HSET/MODE Key a) Headset Mode Activation b) Dialling Mode Change

Change from decadic to tone signalling after a call is established.

0 LINE Key

To access outside line.

a SPEAKER Key

To activate the speaker - calls can be initiated without lifting handset,

0 DND Key

(Do Not Disturb) To block all audible signals from incoming calls.

@ HOLD Key & INTERCOM Lamp

a) To place calls on hold.

b) To indicate intercom status.

@ REDIAL Key

To automatically redial the last number dialled.

@DIRECT ACCESS Keys

These keys have two functions:

a) Direct Station Selection (DSS)

When the handset is lifted, or the station is in

‘off-hook’ mode, these keys are used to make intercom calls to other stations.

b) Speed Dial

When the handset is lifted or the station is in

‘off-hook’ mode, and the exchange line is also selected, these keys are used to select preprogrammed speed dial numbers.

0 DOOR Key

a) To monitor the door station or answer calls from the door station.

b) Call Transfer - Exchange calls

To control the Centel@/EasycallTM transfer function.

@PAGE Key

a) To establish an all station page.

b) Call Conference - Exchange Calls

To control the CenteVEasycall conference function.

@MEMORY Key

To program speed dial and abbreviated dial memory locations.

@RECALL Key

a) If your system is a PABX extension: to allow access to the host PABX facilities.

b) To control EasycallKentel functions.

@ CONFERENCE Key

To establish multi station conferences on the exchange line.

@CALL BACK Key

To control the CenteUEasycall call back function.

$ CALL DIVERT Key

To control the CenteUEasycall call diversion functions.

@ CALL WAITING Key

To control the CenteUEasycall call waiting function.

CommandaE105/208tSys/emUserGwde

Page l-3

Genmg to Know Your Commander

Visual Sianals

LAMP

LAMP STATUS

[LINE]

Off

Steady glow

Slow flash

Medium flash

Rapid flash

Intercom

Off

(located in the Steady glow

[HOLD] key) Slow flash

Steady glow

WNDI

[SPKRI

[HSET/MODEl

Steady glow

Off

Steady glow

MEANING

Line free

Line busy

Line on hold

Line ringing

Conference in progress

Intercom link free

Intercom link busy

Incoming intercom call

Do Not Disturb activated

On-hook dialling activated

Handset Mode off

Headset Mode activated

Audible Signals

1

1 Normal ring

SIGNAL

Continuous short ring

Short beep followed by voice

Two long beeps

Double chime

Two short bursts of ring repeated at 90 seconds intervals

Page f- 4

MEANING

I

1 Outside call

1 Intercom call

Intercom voice call

All-station page

Door Station call

Hold recall

Geffing Jo

Know Your Commander

Service Tone

Continuous short tone

Slow repeating tone r-

Intercom ring

Busy

I Error I

Access Barring

During installation each station will be allocated one of two modes of call barring: l

Unrestricted mode

l

Restricted mode

Numbers dialled are compared to an exception table. If a match is found the call is allowed.

This table consists of two areas:

A programmable area consisting of eight entries of four digits each, and;

A non-programmable area with fixed emergency numbers, etc.

Commander ElOWOEt System User Guide

Page 7-5

Gelffng to Know Your Commander

Centel Features

The Commander E105/208+ is compatible with CenteVEasycall facilities provided the system has been programmed to meet the following conditions: l

DTMF Dialling l

Stations must have Unrestricted access.

Subject to Centel connection the Commander E105/208+ has five preprogrammed keys which control the Centel/Easycall functions: l

Call Back l

Call Diversion l

Call Waiting l

Call Transfer l

Call Conference

Details of each function are covered in Section 6 - Centel Features.

For further information on operation and programming of Centel facilities refer to Centel/Easycall User Guide.

Page l-6

Intercom

Calls

Ringing at Your Station

To Answer Intercom Calls Ringing at Your Station:

l

Hear the intercom ring signal l

The intercom lamp flashes slowly at your station.

Lift the handset.

Ringing at Another Station

To Answer Intercom Calls Ringing at Another Station:

l

Hear the intercom ring signal at another station

The intercom lamp glows steadily at your station.

l

Lift the handset at your station l P r e s s [ C O N F ] .

Outside Calls

To Answer Outside Calls:

l

Hear the normal ring signal l l

Lift the handset

Press the appropriate medium flashing [LINE].

During installation, stations can be programmed to have no audible signal, if required. However, calls can still be answered by pressing the appropriate

[LINE].

AmwerIrlo cans

If Automatic Exchange line Answer is Programmed:

l

Hear the normal ring signal l

Lift the handset - the call is answered.

(If more than one call is ringing, the call ringing the longest is answered.)

If more than one call is ringing, a particular call may be answered first by pressing the [LINE] key and then lifting the handset.

Door Station Calls

To Answer Calls From the Door Station:

l

Hear the Door Station chime l

Lift the handset l

Press [DOOR].

The intercom lamp glows steadily at all stations.

A call from the Door Station cannot be answered from a station if the intercom link is already in use.

Door Station calls will only chime at stations programmed to receive paging.

Page 2-2

Commander

E1051206t System User Gufde

Page 2-3

Intercom Calls

Intercom Signal Call

To Make an Intercom Call that will Ring at the Called Station:

l

Ensure that the intercom lamp is extinguished l l l l

Lift the handset

Press required DSS key [l-8]

The intercom

lamp glows steadily at all other stations.

Hear the intercom ring tone

Speak when called party answers.

If the called station is busy or in Do Not Disturb mode, you hear a busy tone.

Intercom Voice Call

To Make an Intercom Call in which your Voice Sounds Through the Called

Station’s Speaker:

l l l l l l

Ensure that the intercom lamp is extinguished

Lift the handset

Press required DSS key [l-8]

The intercom lamp glows steadily at all other stations.

Press DSS key again [l-8]

Hear a short beep

Page the called party.

Outside Calls

Off-hook Dialling

To Make an Outside Call with the Handset Off-hook:

l

Lift the handset l l l l

Press a free [LINE]

The selected [LINE] lamp glows steadily at all stations.

Hear the dial tone

Dial the required number

Speak when the called party answers.

On-hook Dialling

To Initiate an Outside Call Using the On-hook Facility:

l

Press a free [LINE] without lifting the handset l l

The [SPKR] lamp glows steadily at your station.

The selected [LINE] lamp glows steadily at all stations.

Hear the dial tone through the station speaker

Dial the required number

.

Lift the handset to speak when the called party answers.

The [SPKR] lamp extinguishes.

To Cancel an Outside Call Made with the On-hook Facility if the Called Party is Busy or Does Not Answer:

l

Press [SPKR].

The [SPKR] lamp extinguishes.

The selected [LINE] lamp extinguishes.

CommanderE105/208tSysfem UseiGuide page3-3

Makmg Cal/s

last Number Redial

To Initiate Automatic Redialling of the last Number Dialled with the Handset

Off-hook:

l l

Lift the handset

Press a free [LINE]

The selected [LINE] lamp glows steadily at all stations.

l

Hear the dial tone l

Press [REDIAL].

The last number dialled is automatically redialled.

Last number redial calls can also be initiated using the on-hook facility.

Speed Dialling

This facility allows each station to access eight speed dial numbers previously stored in that station.

For speed dial number storing procedures, see page 7-2

To Dial a Stored Number:

l l l l

Lift the handset

Press a free [LINE]

The [LINE] lump glows steadily at all stations.

Hear the dial tone

Press required speed dial key [l-8].

The stored number is dialled automatically.

You can also initiate speed dialling using the on-hook facility.

Abbreviated Dialling

This facility allows each station to access two abbreviated dial numbers previously stored in that station.

For abbreviated dial number storing procedures, see page 7-3.

To Dial a Stored Number:

l

Lift the handset l l

Press a free [LINE]

The [LINE] lump glows steadily at all stations.

Hear the dial tone l l

Press [MEMORY]

Press required abbreviated dial key [0 or 91.

The stored number is dialled automatically.

You can also initiate abbreviated dialling using the on-hook facility.

MakIng Cal/s

Door Station Calls

To Call the Door Station:

l

Ensure that the intercom lamp is extinguished l

Lift the handset l

Press [DOOR].

The intercom lamp glows steadily at all stations.

Page 3- 5

Page 3- 4

Commander E10.5/20& System User Gurde

Holding Calls

To Place an Outside Call on Hold:

l

Ask the outside party to wait l

Press [HOLD] l

The [LINE] lamp flashes slowly at all stations.

The outside party hears music.

(If programmed.)

The handset can be replaced.

To Retrieve a Held Call from Any Station:

l

Lift the handset l

Press the appropriate slowly flashing [LINE].

If a call on hold is not retrieved within 90 seconds, the hold recall signal rings.

This signal will repeat at 90 second intervals until the call is retrieved.

To Make an Inquiry Call while a Call is on Hold:

l

Ask the outside party to wait l l l l

Press [HOLD]

The [LINE] lamp flashes slowly at all stations.

The outside party hears music.

Press required DSS key [ l-81 or make an outside call on the other line if equipped

Make your inquiry

Press the appropriate slowly flashing [LINE] to return to the held call.

Transferring Calls

Any outside call can be transferred to another station.

To Transfer a Call:

Ask the outside party to wait

Press [HOLD]

The [LINE] lamp flashes slowly at all stations.

The outside pat-8 is placed on hold and hears music.

Ensure that the intercom lamp is extinguished

Press the required DSS key [l-8]

The intercom lamp glows steadily at all other stations.

Announce the transfer

Replace the handset.

The call is answered at the called station bp pressing the appropriate slowly flashing [LINE].

page4-2

CommanderElO5/2OBtSvs/em User Gwde page4- 3

PagmgandConference

Calls

Paging

Announcements can be made through the speakers of all idle stations in the preprogrammed paging zone.

All-Station Page

To Make a General Announcement to all Stations in the Paging Zone:

l

Ensure that the intercom lamp is extinguished l l l

Lift the handset l

Press [PAGE]

The intercom lamp glows steadily at all stations.

Two beeps are heard through the speakers

of all idle and page included stations.

Make the announcement

Replace the handset.

-

PagmgandConverence Calls

Meet-Me Page

To Request a Specific Person to Contact the Originator of a Page Immediately

After an Announcement:

l

Ensure that the intercom lamp is extinguished l l l

Lift the handset l

Press [PAGE]

The intercom lamp glows steadily at all stations.

Two beeps are heard through the speakers

of all idle stations.

Make an announcement, requesting that the person contact you

Leave the handset off-hook.

The paged person presses [PAGE] to automatically connect to your station.

Page 5- 2 CommandeiEiO5/208tSyslem UserGufde

Page53

Paging and Conlerence Calls

Conference Calls

Conference calls can be conducted between an outside party and two stations, or between three stations.

Conference with an Outside Party

To Set Up a Conference Call with an Outside Party:

l l

Ask the outside party to wait l

Press [CONF]

Press required DSS key [l-8]

The [LINE] lamp flashes slowly.

The intercom lamp glows steadily at all other stations.

The outside party is placed on hold and hears music.

(If programmed.)

l

Ask the new party to wait l

Press [CONF].

The [LINE] lamp flashes rapidly.

All parties are connected to the conference call.

The intercom lamp extinguishes.

If the person at the station is busy, does not answer or does not wish to join the conference, you can return to the outside party by pressing the flashing [LINE].

Press [CONFERENCE] again and press another DSS key to try another station.

If one of the stations leaves the conference, the [LINE] lamp will change to a steady glow.

Pagmg and Converence &i/s

Intercom Conference

To Set Up an Intercom Conference Call:

l l l

Ensure that the intercom lamp is extinguished

Lift the handset

Press required DSS key [l-8]

The intercom lamp glows steadily at all other stations.

l

Ask the party to wait l

Press [CONF] l

Press the second DSS key [l-8].

When the call is answered, the conference call is automatically connected.

Page 5 4

Commander ElW208t Syslem User Gurde

Page 5- 5

Call Back

Refer to Centel User Guide for a complete description of this feature.

To Set Call Back:

l

Lift the handset l l l l l

Press a free [LINE]

The selected [LINE] lamp glows steadily at all stations.

Hear the dial tone

Dial the required number or press the appropriate speed dial key [l-8]

If you hear busy tone press [CALL BACK]

The dial sequence *37# is automatically sent to line.

Replace the handset.

To Cancel Call Back:

l

Lift the handset l

Press a free [LINE]

The selected [LINE] lamp glows steadily at all stations.

l

Press [CALL BACK] l

The dial sequence #37# is automatically sent to line.

Replace the handset.

The E105/208+ will not ring with the distinctive Centel call back cadence. Call back calls are presented as normal calls.

Call Diversion

Refer to Centel User Guide for a complete description of this feature.

Call Diversion - Immediate

To Store Call Diversion - Immediate:

l

Press [CALL DIVERT] l l

Press [l]

Lift and replace the handset.

The divert immediate code is now stored under the [CALL DIVERT] key.

To Set Call Diversion - Immediate:

l

Lift the handset l l l l

Press a free [LINE]

The selected [LINE] lamp glows steadily at all stations.

l

Press [CALL DIVERT]

Dial number to which calls are to be diverted or press speed dial key

The dial sequence *21 is sent to line automatically before the telephone number:

Press [CALL DIVERT]

The dial sequence # is sent to line.

Replace the handset.

Page 6- 2

Page6-3

Page 6-4

To Clear Call Diversion - Immediate:

l l

Lift the handset

Press a free [LINE] l l

The selected [LINE] lamp glows steadily at all stations.

Press [CALL DIVERT] twice

The dial sequence #21# is sent to line.

Replace the handset.

Call Diversion - Busy

To Store Call Diversion - Busy:

l

Press [CALL DIVERT] l l

Press [2]

Lift and replace the handset.

The divert on busy code is now stored under the [CALL DIVERT] key.

To Set Call Diversion - Busy:

l

Lift the handset l

Press a free [LINE]

The selected [LINE] lamp glows steadily at all stations.

l l

Press [CALL DIVERT]

Dial number to which calls are to be diverted or speed dial key

The dial sequence *24 is sent to line automatically before the telephone number:

l

Press [CALL DIVERT]

The dial sequence # is sent to line.

l

Replace the handset.

To Clear Call Diversion - Busy:

l

Lift the handset l l l

Press a free [LINE]

The selected [LINE] lamp glows steadily at all stations.

Press [CALL DIVERT] twice

The dial sequence #24# is sent to line.

Replace the handset.

Call Diversion - No Answer

To Store Call Diversion - No Answer:

l

Press [CALL DIVERT] l l

Press [3]

Lift and replace the handset.

The divert on no answer code is now stored under the [CALL DIVERT] key.

Commander ElOW08t System User Guide

Page 6- 5

Page 6- 6

To Set Call Diversion - No Answer:

l l

Lift the handset

Press a free [LINE]

The selected [LINE] lamp glows steadily at all stations.

l l

Press [CALL DIVERT]

Dial number to which calls are to be diverted or speed dial key

The dial sequence *61 is sent to line automatically before the telephone number

l

Press [CALL DIVERT]

The dial sequence # is sent to line.

l

Replace the handset.

To Clear Call Diversion - No Answer:

l l

Lift the handset

Press a free [LINE] l l

The selected [LINE] lamp glows steadily at all stations.

Press [CALL DIVERT] twice

The dial sequence #6l# is sent to line.

Replace the handset.

Call Waiting

Refer to Centel User Guide for a complete description of this feature.

To Hold the Original Call and Answer the Waiting Call:

l

Press [CALL WAIT].

The dial sequence ‘recall 2’ is sent to line.

The original call is placed on hold and the waiting call is answered.

To Return to the Original Call:

l

Press [CALL WAIT].

The dial sequence ‘recall 2’ is sent to line.

The second call is placed on hold and the original call is reconnected.

To Alternate Between Calls:

l

Press [CALL WAIT].

The dial sequence ‘recall 2’ is sent to line.

This process can be repeated indefinitely to alternate between the two calls as required.

To Release Current Call and Reconnect the Waiting Call:

l

Press [RECALL] l

Press [I]

The current call is released and the waiting call reconnected.

Commanoer El05/2Db’+ System User Go/de

Page 6-7

Call Transfer

Refer to Centel User Guide for a complete description of this feature.

To Transfer Exchange Call:

l l

Press [RECALL]

Dial number to which the call is to be transferred l l

Speak to the called party

* Press [DOOR]

The dial sequence ‘recall 4’ is sent to line.

Replace the handset.

To Cancel Exchange Call Transfer if Called Party Does Not Answer:

l

Press [RECALL]

0 P r e s s [l].

The call transfer feature may only be used in conjunction with other system call handling functions, on stations programmed as ‘unrestricted’. If used in conjunction with other call handling functions on restricted stations, the access barring system will not allow dialling to the transfer number.

Call Conference

Refer to Centel User Guide for a complete description of this feature.

To Establish Conference Call While on an Exchange Call:

l l

Press [RECALL]

Dial the second number which is to be included in the conference call, or press speed dial l

Press [PAGE].

The dial sequence ‘recall 3’ is sent to line.

Conversation in now possible between all three parties.

The call conference feature may only be used in conjunction with other system call handling functions, on stations programmed as ‘unrestricted’. If used in conjunction with other call handling functions on restricted stations, the access barring system will not allow dialling to the wanted conference number.

Page 6- 8

Commander E105/208t System User Gude

Page 6- 9

Storing Speed Dial Numbers

You can programme and store up to eight speed dial numbers in each station which can be used only at that station. You can access each of these numbers by

presmg

the appropriate speed dial key.

For speed dialling procedures, see page 3-4.

To Store a Speed Dial Number in a Station’s Memory:

1 Lift the handset

* Press [MEMORY]

* Press a speed dial key [l-8]

* Dial the telephone number to be stored.

A maximum of 19 digits can be programmed for each telephone number. It is not possible to store [RECALL] as part of a speed dial number.

If a station has been designated as a PABX extension, a three-second pause is automatically inserted after the first digit. The pause can also be inserted in a speed dial number by pressing [REDIAL] while storing the number.

To Add Further Speed Dial Numbers:

* Press [MEMORY] again l l

9 Press another speed dial key [l-8]

Dial the next telephone number to be stored

Continue this sequential procedure until you have stored all required numbers.

When you have finished entering numbers: l

Replace the handset.

Other Fao/~hes

Storing Abbreviated Dial Numbers

You can programme and store two abbreviated dial numbers in each station which can be used only at that station You can access these two numbers by dialling the appropriate one-digit memory code.

For abbreviated dialling procedures, see page 3-5.

To Store an Abbreviated Dial Number in a Station’s Memory:

l

Lift the handset l l l

Press [MEMORY]

Press dial key [0] or [9]

Dial the telephone number to be stored.

A maximum of 19 digits can be programmed for each telephone number. It is not possible to store [RECALL] as part of an abbreviated number.

If a station has been designated as a PABX extension, a three-second pause is automatically inserted after the first digit. The pause can also be inserted in an abbreviated dial number by pressing [REDIAL] while storing the number.

Confidence Tone

You can programme your station to emit a low-level tone indicating when a key has been pressed.

To Activate or Cancel the Confidence Tone:

l

Press [*] without lifting the handset.

Page 7- 2

Commander E105/20& System User Gude

Page 7- 3

Decadic to Tone Signalling

If your system is programmed for decadic signalling, you can change to tone signalling to access services such as telephone banking and personal remote paging.

To Activate Tone Signalling:

l l

Access the desired service

Press [HSET/hIODE] to change from decadic to tone signalling l l l

Dial the numbers required by the service

Complete your transaction

Replace the handset.

Decadic signalling automatically resumes on the next call.

If your system has access to music from an external source, this music can be played through your station speaker when your station is idle.

To Activate the Background Music:

l

Press [#] twice within one second without lifting the handset.

To Cancel the Background Music:

l

Press [#] once without lifting the handset.

Background music is temporarily disabled if the handset is lifted, a call is received, or any station uses the intercom link.

Do Not Disturb

This facility allows you to programme your station to block all audible signals from incoming calls.

To Activate Do Not Disturb:

l

Press [DND] without lifting the handset.

The [DND] lamp glows steadily at your station.

All audible signals from incoming calls are blocked at your station.

Stations trying to call your station hear a busy tone.

Outside calls can still be answered in the normal manner while Do Not Disturb is activated.

To Cancel Do Not Disturb:

l

Press [DND] without lifting the handset.

The [DND] lamp extinguishes.

Audible signals from incoming calls will be heard at your station.

PABX Recall

If your system is an extension of a PABX, you can transfer calls to other stations on the PABX. or access other PABX facilities.

To Contact the Host PABX while Connected to a line:

l

Press [RECALL] l l

Hear the PABX dial tone

Follow the instructions in your PABX User Guide.

CommanderE105/208+ SyslemUserGu~Ue

Page 7~5

Headset Mode

A keystation handset may be replaced by a suitable Austel permitted headset.

When connected and activated, the [SPKR] key is used to perform the off-hook function. Headset mode is protected against accidental activation and deactivation by a two-key activation sequence.

To Activate Headset Mode:

With the handset on-hook: l l

Press and hold [HSET/MODE]

Press and release [SPKR].

To De-Activate Headset Mode

With the handset on-hook: l l

Press and hold [HSET/MODE]

Press and release [SPKR].

To Select Headset Mode Once Activated:

l

P r e s s [HSET/MODE].

The [HSETMODE] key will glow.

To De-Select Headset Mode Once Activated:

l

Press [ HSET/MODE] .

The [HSET/MODE] key will go out.

When Headset mode is selected, the handset function is controlled by pressing the [SPKR] key.

When in Headset mode the station cannot be operated in off-hook mode.

Page 7- 6

Care of Your Commander

Commander telephone systems are manufactured to meet the highest quality standards.

Follow these common-sense guidelines to help maintain trouble-free service: l l l

Handle your keystation with care. Avoid dropping or knocking it.

Avoid subjecting the equipment to temperature extremes or damp, steamy or greasy conditions.

Never immerse the equipment in water. Clean the surface with a slightly damp cloth. Do not use detergents, polishes or commercial cleaners.

* Do not tamper with your Commander in any way. Interference with its sensitive electrical components could render it unsafe to use.

*

Service Problems

Power Failure

To prevent loss of service during power failure, an optional facility is available which will automatically connect the first outside line to a specially provided single-line telephone.

If this special telephone is not provided, calls cannot be received or made under power failure conditions.

In the event of a power failure, the system will retain all programmed data for a mimmum of 24 hours.

Other Difficulties

If operating difficulties occur, first determine if power is available. If difficulties persist, and your equipment is covered by a Telstra Maintenance

Agreement, call Service Difftculties

(13 2999).

System Enhancement

If you require additional key stations or a larger system, please contact your local Telstra Representative or call the nearest Telstra Business Office listed in the information pages of the telephone directory.

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