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T
INPLATE
T T
RADITIONS
By MTH Electric Trains
®
®
Tinplate IVES 3243R
Electric Locomotive
And Passenger Set
OPERATOR’S MANUAL (CONTEMPORARY)
Compatibility
This engine will operate on any traditional Standard Gauge tubular track system, including M.T.H.’s tubular track.
It is also compatible with most standard
AC transformers. (See page 18 for a complete list of compatible transformers and wiring instructions.)
Passenger Station Announcement
PLEASE READ BEFORE USE AND SAVE
Table of Contents
Set Up Checklist...........................................................................................................
Lubrication.......................................................................................................
Checking the Battery.......................................................................................
Coupler.............................................................................................................
3
3
3
4
Basic Operation.............................................................................................................
Activating Features...........................................................................................
4
4
Proto-Sound 2.0 Operating Instructions................................................................
Activating Proto-Sound 2.0 Conventional Mode Features........................
Freight Yard Sounds (FYS).............................................................................
Speed Control...................................................................................................
Locking Locomotive Into A Direction.........................................................
Reset To Factory Default.................................................................................
Automatic Sound Effects.................................................................................
9
9
9
6
6
7
8
Maintenance...................................................................................................................
Lubricating and Greasing Instructions.........................................................
Cleaning The Wheels, Tires and Track.........................................................
Headlight Replacement Instructions.............................................................
Self Charging Battery Back-Up......................................................................
Light Bulb Replacement..................................................................................
Troubleshooting Proto-Sound® 2.0 Problems............................................
Transformer Compatibility and Wiring Chart..............................................
10
10
11
11
12
13
14
17
Additional Features Accessible with the DCS Remote Control System...
18
Service & Warranty Information....................................................................
19
Authorized Service Centers..............................................................................
20
CAUTION: ELECTRICALLY OPERATED PRODUCT:
Not recommended for children under 10 years of age. M.T.H. recommends adult supervision with children ages 10 - 16.
As with all electric products, precautions should be observed during handling and use to reduce the risk of electric shock.
WARNING: When using electrical products, basic safety precautions should be observed, including the following:
Read this manual thoroughly before using this device.
l
M.T.H. recommends that all users and persons supervising use examine the hobby transformer and other electronic equipment periodically for conditions that may result in the risk of fire, electric shock, or injury to persons, such as damage to the primary l l l cord, plug blades, housing, output jacks or other parts. In the event such conditions exist, the train set should not be used until properly repaired.
Do not operate your layout unattended. Obstructed accessories or stalled trains may overheat, resulting in damage to your layout.
This train set is intended for indoor use. Do not use if water is present. Serious injury or fatality may result.
Do not operate the hobby transformer with damaged cord, plug, switches, buttons or case.
This product may be protected by one or more of the following patents:
6,019,289; 6,280,278; 6,281,606; 6,291,263; 6,457,681; 6,491,263; 6,604,641;
6,619,594; 6,624,537; 6,655,640.
©2005, M.T.H. Electric Trains, Columbia, MD 21046
Set Up Checklist
- Lubricate the locomotive
-Check to see whether the battery needs to be charged for full sound effects
- Apply power to run as described in the Basic Operating Section of this manual.
Lubrication
You should lubricate the engine to prevent it from squeaking. Use light household oil and follow the lubrication points marked “L” in
Fig. 1. Do not over-oil. Use only a drop or two on each pivot point.
DO NOT
OVER OIL
Lubricate Pick Up Rollers Axles (L)
Lubricate Wheel Axles (L)
Bushings
Lubricate Wheel Axles (L)
Figure 1. Lubrication Points on the Locomotive
Checking the Battery
You may find, if your locomotive was built several months before you set it up, that the rechargeable battery has run down and needs to be charged before operating. If you notice that the sounds are g arbled, test and charge the engine as described in the "Self-Charging Battery Back-Up" on page 13.
Tinplate IVES 3243 R Electric Locomotive
3
Couplers
The couplers on your Ives 3243 R Electric Locomotive are faithful reproductions of the couplers that were originally supplied with the Ives 3243R. They are designed to couple with Ives rolling stock.
If you wish to use this engine to pull a train of 200 series cars, a set of Latch Style couplers are packed in the styrofoam box for your convenience.
To install the 200 series style latch couplers simply remove the screw in the center of the pilot, pull out the Ives coupler and replace it with the latch style coupler and replace the screw.
Basic Operation
The Throttle knob controls how fast your train will travel.
Turn the throttle knob up ½-way, until the engine lights shine bright.
Put the engine into motion by pressing the Direction button on your transformer once. (hold it for approximately 1 second)
If the engine does not begin to move as soon as you firmly press the Direction button, you may not have sent enough voltage to the track to make the train move.
Turn the throttle up a bit higher until the train begins to move.
Activating Features
Throttle - To increase or decrease track voltage, and therefore train speed, turn the throttle control knob. Turning clockwise will increase voltage and speed, while turning counterclockwise will decrease voltage and speed. The engine will maintain the speed you set after you release the throttle until you turn it again to change the voltage and speed.
Bell - To sound the bell, in an engine equipped with a bell firmly press and release the Bell button. To turn the bell off, press and release the Bell button again. The bell will continue to ring from the time you turn it on until you press and release the button again to turn it off.
Horn/Whistle - To sound the whistle, firmly press the Horn/Whistle button. The whistle will sound for as long as you continue to depress the button. It will stop when you release the button.
Tinplate IVES 3243 R Electric Locomotive
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Direction - Your train is programmed to start in neutral. The train will always cycle neutral-forward-neutral-reverse with each press and release of the direction button. The engine is programmed to restart in neutral each time the track voltage is turned off for 25 seconds or more.
Cycle Phases
Neutral
Reverse
Neutral
Forward
Manual Volume Control - To adjust the volume of all sounds made by this engine, turn the master volume control knob located next to the fuel tank clockwise to increase the volume and counter-clockwise to decrease the volume.
Proto-Sound® 2.0
Volume Adjustment Knob
Figure 2. Manual Proto-Sound® 2.0 Volume Adjustment
Tinplate IVES 3243 R Electric Locomotive
5
Proto-Sound 2.0 Operating Instructions
This manual contains the operating instructions for Proto-Sound 2.0 in conventional mode only. Instructions for accessing DCS command mode features accompany the DCS Remote Control System equipment.
Activating Proto-Sound 2.0 Conventional
Mode Features
Proto-Sound 2.0 features are activated by sequences of Bell a nd Horn button pushes described below. Please read the full descriptions of each feature before using it. To use these buttons to activate features rather than to blow the horn or ring the bell, you should tap the buttons very quickly with a ½-second pause between button presses. You may need to practice your timing to make this work smoothly.
Press
Whistle
Short &
Firm
Timing Chart
½ Sec.
Pause
Press
Bell
Short &
Firm
Total Time Lapse: 1 ½
½ Sec.
Pause
Seconds
Press
Bell
Short &
Firm
Feature to Be Activated
Freight Yard or Passenger Station Sounds
Fire the Rear Coupler
Fire the Front Coupler
Speed Control On/Off
Lock into a Direction
Reset to Factory Defaults
Button Code:
1 Bell, 2 Horn/Whistles
1 Bell, 3 Horn/Whistles
1 Bell, 4 Horn/Whistles
1 Horn/Whistle, 2 Bells (from Neutral only)
1 Horn/Whistle, 3 Bells
1 Horn/Whistle, 5 Bells (from Neutral only)
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6
Freight Yard Sounds (FYS) or
Passenger Station Announcements (PSA):
Your engine is equipped with a sound package of either freight yard or passenger station sounds that you can play. Each sequence described below will play as long as it is left on, randomly generating sounds, but be sure to allow approximately 30 seconds between the button pushes described below to allow the FYS/PSA sufficient time to run through each sequence.
!
To cue the sound system to play the FYS/PSA, quickly but firmly tap the Bell button once followed by 2 quick taps of the Horn/Whistle button while the engine is moving. Tap the buttons quickly but allow approximately ½ second between each press.
!
Press the Direction button once to stop the engine. This will trigger the first sequence of FYS/PSA. The reverse unit is temporarily disabled so that the train will not move as you use the Direction button to trigger the sounds, and Proto-Sound 2.0 has disabled operator control over the Horn/Whistle and Bell buttons until the full
FYS/PSA sequence is complete.
!
After waiting about 30 seconds for that sequence to run, press the Direction button again to trigger the second sequence of FYS/PSA.
!
After about 30 seconds, press the Direction button again to trigger the third
FYS/PSA sequence.
!
Again, after allowing about 30 seconds for that sequence to run, press the Direction
FYS/PSA will continue, and within a few seconds, the engine will start and move out on its own at the current throttle setting, in the same direction it was traveling when you began the sequence. Once the bell turns off, the operator regains control of the transformer's Bell and Horn/Whistle buttons and can ring the bell or blow the horn/whistle as usual.
Tips on Using FYS/PSA
! You can terminate FYS/PSA at any time by turning off power to the track for
15 seconds.
! You do not have to be in Forward to use FYS/PSA. At the conclusion of the full sequence, the train will pull away from the station in whatever direction you were going when you activated the feature.
! You can use FYS/PSA even if you are double-heading with another engine. If the second engine is not equipped with Proto-Sound 2.0, you must remember not to leave the throttle at a high voltage level once you have stopped the engine to run the FYS/PSA. Otherwise, the engine without FYS/PSA will begin vibrating on the track as its motors strain to move the train, since they cannot be automatically disabled during the FYS/PSA cycle (or if an original
Proto-Sound engine, FYS/PSA are triggered differently and that engine's motor-disable feature will not be active when you run FYS/PSA in Proto-
Sound 2.0).
! FYS/PSA can be triggered from Neutral. It will operate the same as if triggered while in motion except that, at the conclusion of the FYS/PSA, the engine will depart in the next direction of travel, as opposed to the direction it was traveling before entering Neutral.
Tinplate IVES 3243 R Electric Locomotive
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Speed Control
M.T.H. engines equipped with Proto-Sound 2.0 have speed control capabilities that allow the engine to maintain a constant speed up and down grades and around curves, much like an automobile cruise control. You can add or drop cars on the run, and the engine will maintain the speed you set. While the engine is programmed to start with the speed control feature activated, you can opt to turn it off. This means the engine's speed will fall as it labors up a hill and increase as it travels downward. It is also affected by the addition or releasing of cars while on the run. Because the engine will run more slowly at a given throttle voltage when speed control is on than when it is off, you should adjust the throttle to a lower power level for operation with speed control off to avoid high-speed derailments.
When speed control is off, the volume will drop to allow for better low voltage operation.
To turn speed control on and off, put the engine in neutral, then quickly tap the transformer's Horn button one time then quickly tap the Bell button two times, allowing approximately ½ second to lapse between each quick button press. Two horn blasts will indicate that the engine has made the change. Repeat the 1 horn, 2 bells code to return it to the other condition. You will want to do this during the initial neutral upon start-up if you ever couple this engine to another engine that is not equipped with speed control to avoid damaging the motors in either engine.
Each time you shut down the engine completely, it will automatically turn speed control on.
Place
Engine into
Neutral
Horn/
Whistle
Bell Bell =
Speed Control
Two Whistle Blasts
(indicates change is made)
Repeat to Return to Normal Condition
Tinplate IVES 3243 R Electric Locomotive
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Locking Locomotive Into a Direction
You can lock your engine into a direction (forward, neutral, or reverse) so that it will not change directions. To do this, put the engine into the direction you want
(or into neutral to lock it into neutral), run it at a very slow crawl (as slowly as it will move without halting), and quickly but firmly tap the Horn button once followed by three quick taps of the Bell button, allowing approximately ½ second to lapse between each quick button press. Two horn blasts will indicate that the engine has made the change. The engine will not change direction (including going into neutral) until you repeat the 1 horn, 3 bells code to return the engine to its normal condition, even if the engine is kept without power for extended periods of time.
Place
Direction
Whistle Bell Bell Bell
=
Direction Lock
Two Whistle Blasts
(indicates change is made)
Repeat to Return to Normal Condition
Reset To Factory Default
To override the settings you currently have assigned to the engine and reset it to its factory defaults, while in Neutral tap the Horn button quickly once, followed by five quick taps of the Bell button, allowing approximately ½ second to lapse between each quick button press. Two horn blasts will indicate that the engine has made the change.
Place
Engine in
Neutral
Horn/
Whistle
Bell Bell Bell Bell Bell
=
Reset
Two Whistle Blasts
(indicates change is made)
Repeat to Return to Normal Condition
Automatic Sound Effects
Certain Proto-Sound 2.0 sound effects automatically play in programmed conventional mode conditions:
-Squealing Brakes play any time the engine's speed decreases rapidly.
-Cab Chatter plays at random intervals when the engine idles in neutral.
-Engine Start-up and Shut-down sounds play when the engine is initially powered on or is powered off for five seconds or more.
Tinplate IVES 3243 R Electric Locomotive
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Maintenance
Lubricating and Greasing Instructions
The engine should be well oiled and greased in order to run properly.
Regularly lubricate all axles and pickup rollers to prevent squeaking.
Use light household oil, such as that found in M.T.H.'s maintenance kit. Do not over oil. Use only a drop or two on each pivot point.
Lubricate Pick Up Rollers Axles (L)
DO NOT
OVER OIL
Bushings
Figure 3 Lubricate Wheel Axles (L) Lubricate Wheel Axles (L)
The locomotive’s internal gearing was greased at the factory and should not need additional grease. However, it will be necessary to lubricate the idler gears located next to the drive wheels with grease every 25 hours of operation. Follow the greasing points illustrated in Figure 4.
Figure 4 Grease Idler Gear (G)
Use a light household oil for lubrication. Apply oil sparingly, using a toothpick or small applicator. Add a drop of oil to the axle holes in the front and rear of each wheel, to each side of the pickup roller axle, and above and below the clip on the coupler arm pivot (see Figure 5, below). Wipe away excess oil with a cotton swab.
Lubricate Wheel Axles
Figure 5 Lubricate Pick Up Rollers
Tinplate IVES 3243 R Electric Locomotive
10
Cleaning The Wheels, Tires, and Track
Periodically check the locomotive wheels and pickups for dirt and buildup, which can cause poor electrical contact and traction. Wheels can be cleaned using denatured (not rubbing) alcohol applied with a cotton swab.
To clean the track, use RailKing Track Cleaning Fluid and a clean rag or denatured
(not rubbing) alcohol. Unplug the transformer and wipe the rails of the track, turning the rag frequently to ensure that you are using clean cloth on the rails.
Thereafter, keep an eye on the track and clean it when it gets dirty to ensure good electrical contact and to lengthen the life of the tires.
Headlight Replacement Instructions
The locomotive’s headlights are controlled by a constant voltage circuit in the engine. The headlight is easy to remove and replace when it burns out (see Figure
6, below). The bulb(s) simply unscrew from their sockets. Replacement bulbs are available directly from the M.T.H. Parts Department.
Replaceable Headlight
Figure 6
Tinplate IVES 3243 R Electric Locomotive
11
Self Charging Battery Back-up
The special NiCad 2.4v self-charging battery recharges continuously during train operation and should last for up to five years. The battery is a dry battery that should not leak or cause any damage to your engine. Depending upon when your engine was built, it may need to be charged right out of the box. If engine sounds seem distorted or garbled at low voltages or become silent when power from the transformer is turned off, test the battery to determine whether it should be recharged or replaced.
Battery Charger Port
Test: Put the engine in neutral and leave the track voltage at 10-12 volts
(high enough for the lights to shine brightly) for 15 minutes.
Recharge: If the sounds are improved at the end of the 15-minute test charge, the battery charge has run down and can be recharged. There are a number of ways you can do this:
Figure 7. Battery Charger Port location.
• Leave the engine in neutral with track voltage at 10-12 volts
for 6-7 hours so the battery can fully recharge (if your engine has a
smoke unit, be sure it is turned off).
•Use M.T.H.'s battery recharger (sold separately) that plugs into a wall outlet and a special port under the engine to recharge the battery overnight without leaving it on the track.
Replace: If the sounds are not improved at the end of the 15-minute test charge, it is time to replace the battery. Available through M.T.H. Parts.
Disconnect Battery And Slide Out Of Bracket
Figure 8. Battery Location.
Tinplate IVES 3243 R Electric Locomotive
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Light Bulb Replacement:
First, pull the roof off of the body of the car, it is held on by tabs under the lip of the roof. The roof will be freed from the car body, exposing the interior of the car (see Figure 9, below).
Figure 9
After the car interior is exposed, simply unscrew the light bulb from its socket mounted under the off center light bracket and replace it with a new one (see
Figure 10). Replacement 18 Volt, screw-based bulbs can be purchased directly from MTH Electric Trains, Inc.
Figure 10
Tinplate IVES 3243 R Electric Locomotive
13
Troubleshooting Proto-Sound® Problems
Although Proto-Sound 2.0 has been designed and engineered for ease of use,
you may have some questions during initial operation. The following table
should answer most questions. If your problem cannot be resolved with this table, contact M.T.H. for assistance (telephone: 410-381-2580; fax: 410-423-0009; [email protected], 7020 Columbia Gateway Drive, Columbia MD
21046-1532).
Starting Up Remedy
When I first turn the power on, the engine will not begin to run. I have to turn the throttle off and then on again to get the engine to operate.
This is normal behavior. To prevent accidental high-speed start-ups, Proto-Sound 2.0 is programmed to start up in neutral anytime track power has been turned off for several seconds.
Whistle/Horn
When I press the whistle/horn button, the bell comes on instead.
Remedy
Reverse the transformer leads.
I can’t get the horn to blow when I press the whistle button.
You may be pressing the button too quickly. Try pressing the whistle/horn button more slowly, taking approximately one full second to fully depress the button.
Bell
When I press the whistle button, the bell sounds.
I can’t get the bell to ring when I press the bell button.
Remedy
Reverse the transformer leads.
You may be pressing the button too quickly. Try pressing the bell button more slowly, taking approximately one full second to fully depress the button.
The bell won’t work on a separate bell button.
Coupler
Check the wiring of the separate button.
Remedy
When I try to fire the coupler, FYS starts.
You are waiting too long between whistle button presses.
The Proto-Coupler won’t let the engine uncouple on the fly.
Try lubricating the coupler knuckle with a dry graphite lubricant. Do
NOT use oil.
The coupler does not fire or stay coupled.
The coupler needs to be cleaned.
Wipe with denatured alcohol (not rubbing alcohol) and let dry.
Tinplate IVES 3243 R Electric Locomotive
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Cab Chatter
Sometimes the Cab Chatter sounds don’t play.
Remedy
Cab Chatter plays only in neutral at random intervals.
Lock-out Remedy
I can’t get the engine to run after I power up the transformer. It sits
The engine won’t lock into forward, neutral, or reverse.
The engine is locked into the neutral position. Follow the procedure in the “Lock into a
Direction” section.
Engine speed must be below 10 scale mph (approx. 10 volts or less in conventional mode).
Volume Remedy
The sounds seem distorted, especially when the whistle or bell is activated.
Proto-Sound 2.0 volume is set too high. Turn the volume control knob on the bottom of the chassis counter-clockwise to reduce the volume.
Battery Remedy
The engine will not leave the initial neutral setting.
Check to be sure the battery is installed and fully charged. See the “Self-Charging Battery Back-
Up” section.
I get no sounds when the engine shifts between directions.
The battery may be dead or need to be charged. See the “Self-
Charging Battery Back-Up” section.
After I turn off my transformer, my engine continues to make sounds before quitting.
Proto-Sound 2.0 is designed to continue to sound for a few seconds after power to the track has been shut off.
FYS
The FYS sounds occasionally repeat themselves.
Remedy
Proto-Sound 2.0 has a built-in random number generator that randomly selects each sound clip to play. Because there are a limited number of sound clips available in each FYS sequence, it is probable that some of these sound clips will be repeated from time to time.
Tinplate IVES 3243 R Electric Locomotive
15
FYS
Once in FYS, the engine doesn’t go into reverse.
When the FYS enters its last sequence the bell automatically comes on.
Remedy
So that FYS effects can be as realistic as possible, Proto-
Sound 2.0 disables the reversing unit whenever FYS is enabled. This way the engine remains still at its stop as the operator cycles through the
FYS sequences.
FYS is programmed to start ringing the bell at that point. After approximately 12 seconds it will automatically turn off.
When FYS is enabled, pressing the whistle and bell buttons has no effect.
Because FYS must control various effects in each sequence, Proto-
Sound 2.0 takes control of these sound effects until you exit FYS.
I push the direction button but the next sound clip in the sequence does not play or the engine does not come out of FYS after fourth press of the direction button.
Each FYS clip must play for approx. 30 seconds before FYS will advance to the next step in the
FYS cycle. Wait at least 30 seconds in each FYS sound clip before pressing the direction button.
Tinplate IVES 3243 R Electric Locomotive
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Transformer Compatibility and Wiring Chart
Proto-Sound 2.0 is designed to work with most standard AC transformers. The chart below lists the many compatible transformers. Note the chart details how the terminals on these transformers should be attached to your layout.
Transformer
Model
MTH Z-500
MTH Z-750
MTH Z-1000
MTH Z-4000
Lionel 1032
Lionel 1032M
Lionel 1033
Lionel 1043
Lionel 1043M
Lionel 1044
Lionel 1053
Lionel 1063
All-Trol
Dallee Hostler
Lionel LW
Lionel KW
Center Rail Outside Rail
Red Terminal
Red Terminal
Red Terminal
Red Terminal
U
U
U
U
U
U
U
U
Left Terminal
Left Terminal
A
Black Terminal
Black Terminal
Black Terminal
Black Terminal
A
A
A
A
A
A
A
A
Right Terminal
Right Terminal
U
A or B U
Lionel MW
Lionel RS-1
Lionel RW
Lionel SW
Lionel TW
Lionel ZW
Lionel Post-War
Celebration
Series ZW
Outside Track
Terminal
Red Terminal
U
U
U
A,B,C or D
A,B,C or D
Inside Track
Terminal
Black Terminal
A
U
A
A
Common
Min/Max.
Voltage
5-16v
5-16v
5-16v
8-17v
8-17v
0-24v
0-18v
0-21v
0-14v
0-18v
0-22v
5-16v
5-16v
5-16v
8-18v
6-20v
5-16v
0-18v
9-19v
Unknown
8-18v
8-20v
0-20v
Power
Rating
50-Watt
75-Watt
80-Watt
100-Watt
390-Watt
90-Watt
90-Watt
90-Watt
90-Watt
90-Watt
90-Watt
60-Watt
60-Watt
300-Watt
75-Watt
190-Watt
50V.A.
50V.A.
110-Watt
130-Watt
175-Watt
275-Watt
135/190 Watt
Transformer
Type
Electronic
Electronic
Electronic
Electronic
Standard
Standard
Standard
Standard
Standard
Standard
Standard
Standard
Electronic
Electronic
Standard
Standard
Electronic
Electronic
Standard
Standard
Standard
Standard
Electronic
Tinplate IVES 3243 R Electric Locomotive
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Additional Features Accessible With The DCS
Remote Control System
(Additional equipment required)
While conventional mode operation of a Proto-Sound 2.0 engine yields wonderfully realistic sound and several train control features, command mode operation allows the user to access a world of command functions never before accessible to O Gauge railroaders. With the addition of the DCS Remote Control
System (including a DCS remote handheld and Track Interface Unit) users gain many advanced features, including:
•DCS Proto-Speed Control - Establishes desired locomotive speed in scale miles per hour increments via a thumbwheel control and allows operator to set maximum speed and acceleration/deceleration rates
•ProtoSmoke® Variable Output Control - Controls how much smoke each engine outputs and matches smoke to locomotive speed
•Locomotive Lighting Control - Controls locomotive headlights, marker and interior lights, beacon lights, ditch lights, and MARS lights
•Emergency Stop-Single button push stops all Proto-Sound 2.0 trains but does not turn off the power
•One Touch Global Mute/UnMute-Single button mutes or unmutes all
DCS-controlled locomotives' user-defined actions, including sound, lights, and smoke
•Proto-Dispatch Operation-Public Address-like feature allows users to speak through locomotive speaker during operation
•Proto-Cast-Allows users to play audio recordings through locomotive speaker during operation
•Proto-Doppler Sound Effects Set Up-Users can configure locomotive for Doppler Operation, including setting distance points for Doppler start, repeat, and stop modes
•Independent Volume Control of Engine Sounds, Bell, Horn & Whistle for each Locomotive
•Control up to 50 different DCS-Equipped Locomotives at one time with multiple TIUs
•Proto-Effects™ Set Up-User can select individual Proto-Effects™ operations to be active or inactive, including cab chatter, train wreck sounds, coupler sounds, Direction Control Set Up-User can set initial individual start-up direction (start in forward or reverse) for doubleheading operations
•Locomotive Consist Set-up-User can determine locomotive values for consist make-ups, allowing multiple locomotives belonging to a consist to operate together
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Service & Warranty Information
How to Get Service Under the Terms of the Limited One-Year Warranty
When you suspect an item is defective, please check the operator's manual for standard operation and troubleshooting techniques that may correct the problem. Additional information may be found on the M.T.H. Website.
Should you still require service, follow the instructions below to obtain warranty service.
First, e-mail, write, call or fax a M.T.H. Authorized Service Center (ASC) in your area to obtain Repair
Authorization. You can find the list of ASCs on the M.T.H. Website, www.mth-railking.com. Authorized
Service Centers are required to make warranty repairs on items sold only from that store; all other repairs may-- or may not be done at the store's own discretion. If you did not purchase the item directly from the ASC, you will need to select a National Authorized Service Center (NASC). These centers are compensated by M.T.H. to perform warranty service for any customer whose repair qualifies for warranty ser vice. A list of NASC retailers can be located on the M.T.H. Website or by calling 1-888-640-3700. Should the warranty no longer apply, you may choose either an ASC or NASC retailer to service your M.T.H. Product. A reasonable service fee will be charged.
CAUTION: Make sure the product is packed in its original factory packaging including its foam and plastic wrapping material to prevent damage to the merchandise. There is no need to return the entire set if only one of the components is in need of repair unless otherwise instructed by the Service Center. The shipment must be prepaid and we recommend that it be insured. A cover letter including your name, address, daytime phone number, e-mail address (if available), Return Authorization number (if required by the service center, a copy of your sales receipt and a full description of the problem must be included to facilitate the repairs. Please include the description regardless of whether you discussed the problem with a service technician when contacting the Service Center for your Return Authorization.
Please make sure you have followed the instructions carefully before returning any merchandise for service.
Authorized M.T.H. Service Centers are independently owned and operated and are not agents or representatives of M.T.H. Electric Trains. M.T.H. assumes no responsibility, financial or otherwise, for material left in their possession, or work done, by privately owned M.T.H. Authorized Service Centers.
If you need assistance at any time email MTH Service at [email protected]
, or call 410 381-2580.
Limited One-Year Warranty
All M.T.H. products purchased from an Authorized M.T.H. Train Merchant are covered by this
warranty.
See our website at www.mth-railking.com
or call 1-888-640-3700 to identify an Authorized M.T.H. Train
Merchant near you.
M.T.H. products are warrantied for one year from the date of purchase against defects in material or workmanship, excluding wear items such as light bulbs, pick-up rollers, batteries, smoke unit wicks, and traction tires. We will repair or replace (at our option) the defective part without charge for the parts or labor, if the item is returned to an M.T.H. Authorized Service Center (ASC) or M.T.H. National Authorized Service Center
(NASC) within one year of the original date of purchase. This warranty does not cover damages caused by improper care, handling, or use. Transportation costs incurred by the customer are not covered under this warranty.
Items sent for repair must be accompanied by a return authorization number, a description of the problem, and
a copy of the original sales receipt from an Authorized M.T.H. Train Merchant, which gives the date of purchase. If you are sending this product to an Authorized Service Center, contact that Center for their retur n authorization.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state. Specific questions regarding the warranty may be forwarded to M.T.H. Directly.
Service Department:
M.T.H. Electric Trains
7020 Columbia Gateway Drive
.Columbia MD 21046-1532
AUTHORIZED SERVICE CENTER
7020 Columbia Gateway Dr. - Columbia, MD 21046
Information: 410-381-2580 Fax: 410-381-6122 www.mth-railking.com
ARIZONA
ARIZONA TRAIN DEPOT
MESA
480-833-9486
CALIFORNIA
CENTRAL COAST TRAINS
ATASCEDERO
805-466-1391
TIN PLATE JUNCTION
OAKLAND
510-444-4780
RON'S WORLD
SAN CLEMENTE
949-361-5596
PARTICIPATING A.S.C.
ALABAMA
SOUTHERLAND STATION
HUNTSVILLE
256-533-4720
TRAIN SHACK
BURBANK
818-842-3330
REED’S HOBBY SHOP
LA MESA
619-464-1672
ROUNDHOUSE
NORTH HOLLYWOOD
818-769-0403
DOLLHOUSES, TRAINS &
MORE
NOVATO
415-883-0388
BLACK NIGHT TRAINS &
HOBBIES
SANTA ROSA
707-523-3522
RETAILER LIST
COLORADO
CUSTOM RAILWAY SUPPLY
COLORADO SPRINGS
719-634-4616
ILLINOIS
BERWYN'S TOY TRAINS &
MODELS
BERWYN
708-484-4384
CABOOSE HOBBIES, INC.
DENVER
303-777-6766
CHICAGOLAND HOBBY
CHICAGO
773-775-4848
MIZELL TRAINS
WESTMINSTER
303-429-4811
BILL’S ENGLEWOOD STATION
ORLAND PARK
708-460-4906
CONNECTICUT
TIME MACHINE HOBBY, L L C
MANCHESTER
860-646-0610
BIKE & CHOO CHOO
CONNECTION
SCHAUMBURG
847-882-7728
FLORIDA
AMHERST DEPOT
ENGLEWOOD
941-475-2020
INDIANA
Y. O. R. K. TRAINS
MUNSTER
219-838-9999
DEPOT HOBBY SHOP lANTANA
561-585-1982
SAMUELSON'S TRAIN SHOP
VALPARAISO
219-462-2708
HOLLYWOOD STATION
MIAMI
954-921-2700
IOWA
CABOOSE STOP HOBBIES
CEDAR FALLS
800-642-7012 READY TO ROLL
MIAMI
305-688-8868
COLONIAL PHOTO & HOBBY
ORLANDO
407-841-1485
KANSAS
HOBBY HAVEN
OVERLAND PARK
913-381-3111
WARRICK CUSTOM HOBBIES
PLANTATION
954-370-0708
ROUNDHOUSE SOUTH
PORT ORANGE
386-304-7002
KENTUCKY
L& N TRAINS & THINGS
LOUISVILLE
502-897-9005
LOUISIANA
AMERICA'S TRAIN YARD
BATON ROUGE
225-926-5592
MINNESOTA
DON'S HOBBY CO.
MANKATO
507-387-1330
HOLLY BEACH TRAIN DEPOT
WILDWOOD
609-522-2379
MAINE
WHEELS, WINGS & THINGS
LUDLOW
207-532-6277
MARYLAND
HOBBYTOWN U S A
FREDERICK
301-694-7395
FREDERICK JUNCTION
FREDERICK
301-694-3434
MISSOURI S
SWITCH STAND
SAINT LOUIS
314-781-4458
MARK TWAIN HOBBY CENTER
ST. CHARLES
636-946-2816
NEVADA
RENO RAILS
RENO
775-337-6669
NEW YORK
L B C MODEL TRAINS
BUFFALO
716-631-3081
KURT’S TRAINS & HOBBIES
CALEDONIA
585-538-2960
AURORA RAILS & HOBBIES
EAST AURORA
716-652-5718
NASSAU HOBBY CENTER,
INC.
FREEPORT
516-378-9594
ENGINE HOUSE HOBBIES
GAITHERSBURG
301-590-0816
NEW HAMPSHIRE
TREASURED TOYS
SALEM
603-898-7224
J & B TRAINS
HAGERSTOWN
240-420-4930
MASSACHUSETTS
FLYING YANKEE HOBBY
SHOP
BOSTON
617-323-9702
NEW JERSEY
HOBBY SHOP
ABERDEEN
732-583-0505
THE TRAIN ROOM
HAGERSTOWN
301-745-6681
PURKEY'S TOY TRAINS
SYKESVILLE
410-549-6061
COUNTRY AND STUFF
ANDOVER
973-786-7086
CATOCTIN MOUNTAIN TRAINS
& HOBBIES
THURMONT
301-694-8331
GENE’S TRAINS
BRICK
732-840-9728
COLUMBUS TRAIN STATION
COLUMBUS
609-518-1800
E.L. JONES & SONS
WILLIAMSPORT
800-810-8138
ATLANTIC RAILS
HAMMONTON
609-567-8490
C B TRAIN DEPOT
HILLSDALE
201-666-9598
NORTHEAST TRAINS
PEABODY
978-532-1615
GRAND CENTRAL STATION
KEARNY
201-955-6200
EAST BAY HOBBIES
SEEKONK
508-336-5573
J & B TRAINS, INC.
MAPLE SHADE
856-414-0092
PIONEER VALLEY HOBBIES
W. SPRINGFIELD
413-732-5531
HOBBYMASTERS, INC
RED BANK
732-842-6020
MICHIGAN
MICHIGAN MODEL TRAIN
CENTER
PINCKNEY
734-426-1651
RIDGEFIELD HOBBY
RIDGEFIELD
201-943-2636
TOM'S MODEL TRAINS
SCOTCH PLAINS
908-322-6122
BRASSEUR ELECTRIC
TRAINS INC.
SAGINAW
989-793-4753
TRAINS & THINGS
TRENTON
609-883-8790
J & R JUNCTION
LIVERPOOL
315-451-6551
HOBBY WORLD
MONTICELLO
845-794-8770
CITY DEPOT, INC.
NEW HAMPTON
845-374-3010
THIRD STREET DEPOT
NIAGARA FALLS
716-285-6464
ISLAND TRAINS
STATEN ISLAND
718-317-0008
SCAG'S ELECTRIC TRAIN
SHOP
STATEN ISLAND
718-727-7373
AMERICANA STORE
TIVOLI
845-757-4246
KROSS HARDWARE
WEST BABYLON
631-669-3069
WESTCHESTER CENTRAL
TRAINS
WHITE PLAINS
914-421-1262
NORTH CAROLINA
THE ROUNDHOUSE &
BACKSHOP
CARY
919-465-0810
DRY BRIDGE STATION
MOUNT AIRY
336-786-9811
THE FREIGHT YARD
SMITHFIELD
919-934-6229
LITTLE CHOO CHOO SHOP
INC.
SPENCER
704-637-8717
TRAIN LOFT
WINSTON-SALEM
336-760-9817
OHIO
E & S TRAINS
AKRON
330-745-0785
T & K HOBBY SHOP
BRIDGEPORT
740-633-6607
PARMA HOBBY
CLEVELAND
216-741-6440
SANDY'S HOBBY'S &
COLLECTIBLES
ELYRIA
440-365-9999
DUNHAM’S TOY TRAINS
LONDON
740-852-0899
CLEARVIEW TRAIN & HOBBY
LORAIN
440-277-4488
DIXIE UNION STATION
MASON
513-459-0460
DAVIS TRAINS
MILFORD
1-800-448-1060
ERIE RAILWAY DEPOT
TROY
937-440-9922
PENNSYLVANIA
AMERICAN HOBBY CENTER
ALIQUIPPA
724-378-3930
BUSSINGER TRAINS
AMBLER
215-628-2366
JIM'S HOBBY SERVICE
BERWICK
570-759-2695
YE OLDE TRAIN &
CHRISTMAS SHOPPE
BOYERTOWN
610-369-0755
NICHOLAS SMITH TRAINS
BROOMALL
610-353-8585
CHARLEROI SWEEPER
CENTER
CHARLEROI
724-483-3397
RHODE ISLAND
GRANDMA'S HOUSE
GRANDPA'S TRAIN
WARWICK
401-463-7803
JERRY QUINN TRAINS & TOYS
COATESVILLE
610-383-1931
SOUTH CAROLINA
EMERALD TRAIN & HOBBY
GREENWOOD
864-223-2247
CRANBERRY HOBBY DEPOT
CRANBERRY TWP
724-776-3640
FAIRCHANCE PHARMACY
FAIRCHANCE
724-564-7817
TENNESSEE
MODEL RAILROAD & HOBBY
SHOP
MEMPHIS
901-384-6500
TRAINS R FUN
FRAZER
610-644-4585
TRAINS-N-THINGS
PARIS
731-641-8880
THE CABOOSE
LEHIGHTON
570-386-5352
TEXAS
HOBBY TIME
AMARILLO
806.352.9660
SCHUYLKILL FLYER HOBBIES
LEESPORT
484-248-2100
RIVERVIEW TRAINS
ANGLETON
979-848-3895
HOBBY CITY
McMURRAY
724-942-2557
GREAT TRAINS & HOBBIES
LONGVIEW
903-757-2720
ENGLISH MODEL RR
MONTOURSVILLE
800-327-5126
STATION/M H INDUSTRIES
NEW CUMBERLAND
717-774-7096
FRYER'S STORE
ORWIGSBURG
570-366-2258
UTAH
ALMOSTA JUNCTION
CLEARFIELD
801-776-1656
VIRGINIA
LEESBURG HOBBIES &
COLLECTIBLES
LEESBURG
703-779-8600
TOBY TYLER’S HOBBY
CENTER
PITTSBURGH
412-653-5030
LOCUST GROVE TRAINS
LOCUST GROVE
540-854-8955
WILCOX GREENHOUSE &
NURSERY
TITUSVILLE
814-827-3823
TRAINS, ETC.
LORTON
703-550-1779
TRAIN DEPOT
MANASSAS
703-335-2216 EASTERN DEPOT
TROY
570-297-1975
J & J RAILROAD CROSSING
INC
TURTLE CREEK
412-824-6009
CHESTERFIELD HOBBIES
MIDLOTHIAN
804-379-9091
THE TRAIN SHOPPE & HOBBY
CENTER LD
WILKES BARRE
570-824-7688
DAVIS HOBBY SUPPLIES
PORTSMOUTH
757-397-1983
TOY TRAIN CENTER
RICHMOND
804-288-4475
T S G HOBBIES
WARRENTON
540-347-9212
NORGE STATION
WILLIAMSBURG
757-564-7623
WASHINGTON
EASTSIDE TRAINS
KIRKLAND
425-828-4098
WEST VIRGINIA
PATRICK'S TRAINS
WHEELING
304-232-0714
WISCONSIN
WOODCRAFTERS SHOP
BURLINGTON
262-763-5239
SOMMERFELD'S TRAINS
BUTLER
262-783-7797
HOBBY OUTLET
FOND DU LAC
920-924-3770
G B T V & TRAINS
GREEN BAY
920-496-9697
GRAMPA'S TRAIN SHOP
RICE LAKE
715-234-2996
CANADA
TOY TRAIN WORKSHOP
CUMBERLAND
613-833-8331
THE TRAIN ROOM
FERGUS
19-787-3280
CREDIT VALLEY RAILWAY
COMPANY
TREETSVILLE
905-826-1306
B&H TRAINS
TERREBONNE
514-793-9696
PARTICIPATING N.A.S.C. LIST
CALIFORNIA
TIN PLATE JUNCTION
OAKLAND
510-444-4780
MICHIGAN
MICHIGAN MODEL TRAINS
PINCKNEY
734-426-1651
COLORADO
MIZELL TRAINS
WESTMINSTER
303-429-4811
BRASSEUR ELEC. TRAINS
SAGINAW
989-793-4753
CONNECTICUT
TIME MACHINE HOBBY, L L C
MANCHESTER
860-646-0610
NEW HAMPSHIRE
TREASURED TOYS
SALEM
603-898-7224
FLORIDA
COLONIAL PHOTO & HOBBY
ORLANDO
407-841-1485
NEW YORK
L B C MODEL TRAINS
BUFFALO
716-631-3081
ROUNDHOUSE SOUTH
PORT ORANGE
386-304-7002
AURORA RAILS & HOBBIES
EAST AURORA
716-652-5718
ILLINOIS
CHICAGOLAND HOBBY
CHICAGO
773-775-4848
THIRD STREET DEPOT
NIAGARA FALLS
716-285-6464
KENTUCKY
L&N TRAINS & THINGS
LOUISVILLE
502-897-9005
OHIO
DAVIS TRAINS
MILFORD
1-800-448-1060
MARYLAND
ENGINE HOUSE HOBBIES
GAITHERSBURG
301-590-0816
PENNSYLVANIA
BUSSINGER TRAINS
AMBLER
215-628-2366
CATOCTIN MOUNTAIN TRAINS
& HOBBIES
THURMONT
301-694-8331
JIM'S HOBBY SERVICE
BERWICK
570-759-2695
FAIRCHANCE PHARMACY
FAIRCHANCE
724-564-7817
ENGLISH MODEL RR
MONTOURSVILLE
800-327-5126
TOBY TYLER’S HOBBY CEN.
PITTSBURGH
412-653-5030
VIRGINIA
LOCUST GROVE TRAINS
LOCUST GROVE
540-854-8955
DAVIS HOBBY SUPPLIES
PORTSMOUTH
757-397-1983
T S G HOBBIES
WARRENTON
540-347-9212
WISCONSIN
SOMMERFELD'S TRAINS
BUTLER
262-783-7797
GRAMPA'S TRAIN SHOP
RICE LAKE
715-234-2996
CANADA
TOY TRAIN WORKSHOP
CUMBERLAND
13-833-8331
THE TRAIN ROOM
FERGUS
519-787-3280
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