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Remote Management Card
RMCARD205 / RMCARD305
User’s Manual
Rev. 03
The Remote Management Card allows a
UPS system and environmental sensor to be managed, monitored, and configured.
© 2016, CyberPower Systems, Inc. All rights reserved.
K01-E000001-00
TABLE OF CONTENTS
Command Line Interface ......................................................................... 28
Reset to Factory Default Setting / Recover from a Lost Password ......... 44
Save and Restore Configuration Settings ............................................... 48
Conformance Approvals .......................................................................... 50
CyberPower Remote Management System
I
ntroduction
Overview
The CyberPower Remote Management Card allows for remote monitoring and management of a
UPS attached to a network. After installing the hardware and configuring an IP address, the user can access, monitor, and control the UPS from anywhere in the world! Simply use a web browser or SSH client to access your UPS. Servers and workstations can be protected by the UPS utilizing
PowerPanel
®
Business Edition Client to gracefully shutdown when signaled by the Remote
Management Card.
Features
Real time UPS monitoring
Remote management and configuration of the UPS via Web Browser, NMS or Command Line
Interface (SSH and Telnet)
Local management and configuration of the UPS via serial connection
Trigger servers/workstations to shutdown during a power event to prevent data loss or corruption
Schedule shutdown/start-up/reboot of the UPS remotely
Event logging to trace UPS operational history
Graphic data logging to analyze power conditions
Save and restore configuration settings
Event notifications via Email, SNMP traps, Syslog, and SMS
Support IPv4/v6, SNMPv1/v3, HTTP/HTTPs, DHCP, NTP, DNS, SMTP, SSH, Telnet, FTP, and
Syslog protocol
Support Email Secure Authentication Protocols: SSL , TLS
Support External Authentication Protocols: RADIUS, LDAP, LDAPS, Windows AD
SNMP MIB available for free download
User upgradeable firmware
Upgrade firmware and upload configuration files to multiple units at once
Multi-language user interface
Quick installation
Hot-swappable
Cisco EnergyWise Compatible
Support Environmental Sensor (ENVIROSENSOR)
System Requirements
An Ethernet connection to an existing network
Web Browser or SSH client
(Optional) NMS (Network Management System) compliant with SNMP
1
CyberPower Remote Management System
Application
Unpacking
Inspect the Remote Management Card upon receipt. The package should contain the following:
CyberPower Remote Management Card
RJ45/DB9 Serial Port Connection Cable
Quick Start Guide
Spare Jumper
RMCARD Adapter Guide (RMCARD305 only)
RMCARD205 Front Panel (RMCARD305 only)
2
CyberPower Remote Management System
I
nstallation Guide
Step 1. Hardware Installation
Expansion Slot
1. Remove the two retaining screws from the expansion slot and remove the cover.
2. Install the CyberPower Remote Management Card into the expansion slot.
3. Insert and tighten the retaining screws.
4. Connect an Ethernet cable to the Ethernet port of the CyberPower Remote Management Card.
5. (Optional) To connect the environmental sensor, use a RJ45 Ethernet cable. Connect one end to the Universal port on the RMCARD and the other end into the sensor. For more information, please see the ENVIROSENOR user’s manual.
Note: The CyberPower Remote Management Card is hot-swappable, so you do not need to turn off the UPS to install it.
RMCARD205
RMCARD305
3
CyberPower Remote Management System
Definitions for LED Indicators
Link LED color
Off
On (Yellow)
Tx/Rx LED color
Off
On (Green)
Flash
Condition
The Remote Management Card is not connected to the Network/ or the
Remote Management Card power is off
The Remote Management Card is connected to the Network
The Remote Management Card power is off
The Remote Management Card power is on
- Receiving/transmitting data packet
- Reset finished
4
CyberPower Remote Management System
Step 2. Configure the IP address for the CyberPower Remote Management Card
Note: These instructions are for Windows OS. For other OS please refer to Appendix 3.
Method 1: Using the Power Device Network Utility
1. Install the Power Device Network Utility available for download on the Network Power
Management product web page at www.CyberPower.com.
2. After installation completes, run the
“Power Device Network Utility”.
3. The main dialog of the Power Device Network Utility program is shown in Figure 1. The configuration tool will display all CyberPower Remote Management devices present on the same network subnet. The "Refresh" button is used to search the local network subnet again.
Figure 1. The main window of the “Power Device Network Utility” program.
4. Select the Remote Management Card you are setting up. Click on the Tools menu and select
“Device Setup” or double click the Remote Management Card you want to configure.
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CyberPower Remote Management System
5. You can modify the IP Address, Subnet Mask, and Gateway address for the Device MAC Address listed in the Device Network Settings window, as shown in Figure 2. The factory default IP
Address is 192.168.20.177 and the default Subnet Mask is 255.255.255.0.
Figure 2. The Device Network setting window.
6. Modify the IP, subnet mask or gateway address. Enter the new addresses into the corresponding fields and then click
“Save”.
7. You will need to enter a User Name and Password for the Remote Management Card in the authentication window, as shown in Figure 3. There are two factory default user name and password, and both can work.
(1) Default user name: admin
Default password: admin or
(2) Default user name: cyber
Default password: cyber
Figure 3. Authentication window.
6
CyberPower Remote Management System
8. If the IP address change is successful, you will see a message confirming the IP set up is OK, as shown in Figure 4.
Figure 4. Setup IP Address successfully message.
9. In case the change is not successful, for example, if the IP address change is unsuccessful you will see a warning message. Attempt to make the desired changes again. If the problem persists please see the Troubleshooting section for help.
Method 2: Using a command prompt
1. Obtain the MAC address from the label on the Remote Management Card. Each Management
Card has a unique MAC address.
Note: The MAC address is labelled on the card.
2. Use the ARP command to set the IP address.
Example:
To assign the IP Address 192.168.10.134 for the Remote Management Card, which has a MAC address of 00-0C-15-00-FF-99 you will type in the following in the command prompt from a PC connected to the same network as the Remote Management Card.
(1) Type in “arp -s 192.168.10.134 00-0C-15-00-FF-99” then press Enter.
3. Use the Ping command to assign a size of 123 bytes to the IP.
(1) Type in “ping 192.168.10.134 -l 123” then press Enter.
(2) If the replies are received, your computer can communicate with the IP address.
To select an IP address for the Remote Management Card, please refer to Appendix 1.
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CyberPower Remote Management System
W
eb Interface
Login User Account
You will need to enter a User Name and Password to login to the interface, and can select a preferred language after login. There are two user account types.
1. Administrator (Both combinations of default user name and password can work.)
(1) Default user name: admin
Default password: admin or
(2) Default user name: cyber
Default password: cyber
2. View only
(1) Default username: device
Default password: cyber
The administrator can access all functions, including enable/disable the view only account. The viewer can access read only features but cannot change any settings.
Note: 1. T he Administrator account is also used for the FTP, Telnet login, Power Device
Network Utility, and Upgrade and Configuration Utility.
2. Only one user can log in and access the device at a time.
Web Content
[Summary] Provide an overview of the system operation and the items that are auto refreshed;
However, different UPS system models may have different items displayed.
Item
Current Condition
UPS Status
Battery Capacity
Load
Remaining Runtime
System Data
Name
Location
Contact
Uptime.
Envir Status
Temperature
Humidity
Definition
Display the current operating condition of the UPS and environmental sensor.
Graph of the percentage of the current UPS battery capacity.
Graph of the load of UPS as a percentage of available Watts.
Length of time the UPS can support its load on battery power.
The name given to the UPS.
Location description given to the UPS.
The person to contact about this UPS.
Length of time the system has been working continuously
Graph of the current temperature reading of the environmental sensor.
Graph of the current humidity reading of the environmental sensor.
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CyberPower Remote Management System
Envir Data
Name
Location
Recent Device Events
The name of the environmental sensor.
The location of the environmental sensor.
A list of device events that recently occurred.
[UPS] The following items can be displayed/configured through the UPS page; however, different
UPS models may have different items displayed/configured.
[UPS->Status] Display the basic information about the current UPS status. Items displayed are auto refreshed.
Item
Input
Status
Definition
The current status of the utility power supplied to the UPS.
Voltage
Frequency
Output
The current input voltage of the utility power supplied to the UPS.
The current frequency of the utility power supplied to the UPS.
Status
The current status of the output power the UPS is supplying to connected equipment.
The output voltage the UPS is supplying to the connected equipment. Voltage
Frequency
Load
The output frequency the UPS is supplying to the connected equipment.
The power draw of the connected equipment expressed as a percentage of the total UPS load capacity. This is displayed as watts on some UPS models.
Current The output current the UPS is supplying to the connected equipment.
Non-Critical Load (NCL) The present status of NCL outlets.
Battery
Status
Remaining Capacity
The present status of the UPS battery.
The present capacity of the batteries, expressed as a percentage of full charge.
Remaining Runtime
Voltage
System
Status
Temperature
The amount of estimated time that the UPS can supply power to its load.
The present voltage of the UPS battery.
The present operating status of the UPS.
The operating temperature of the UPS.
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CyberPower Remote Management System
[UPS->Information] Display the technical specifications of the UPS.
Information Description
Model
Serial Number
The model name of the UPS.
The serial number of the UPS.
Voltage Rating
Working Frequency
Power Rating
Current Rating
The nominal output voltage rating (Volts) of the UPS.
The operating frequency of the UPS output power.
The Volt-Amp rating of the UPS.
The output current rating (Amps) of the UPS.
Load Power
Battery Voltage Rating
Firmware Version
USB Version
LCD Version
Battery Replacement Date
NCL Bank
Extended Battery Modules
Installation Place
The power rating (Watts) of the UPS.
The operating DC voltage rating of the battery power.
The revision number of the UPS firmware.
The revision number of the UPS USB firmware
The revision number of the UPS LCD firmware
The date that the batteries were last replaced. This must be set manually after the batteries have been replaced or when the unit is first installed. If this date has not been set, it is recommended that it be set immediately.
The amount of Non-Critical Load banks.
The amount of the external battery modules connected to the UPS. The number of modules is configured manually, and the configurations will vary by model.
When clicking the “Find it” button, either the alarm will beep or the indicators will flash on the UPS to alert users of the specific location. This helps users to identify a specific UPS in a multiple UPS installation.
[UPS->Configuration] Configure the parameters of the UPS.
Item Definition
Supplied Power
Voltage
Utility Power Failure
Condition
Set the UPS output voltage that is supplied to the connected equipment.
Utility Sensitivity
When the UPS detects the utility voltage is out of range, the UPS will switch to battery mode to protect the equipment plugged into the UPS.
Low sensitivity has a looser voltage range and the supplied power may vary more widely. The power from fuel generator may cause the UPS to switch to battery mode more frequently, and the low sensitivity is recommended. The UPS switches to battery mode rarely and also saves more battery power. High sensitivity allows the UPS to supply more stable power to equipment and switches to battery mode frequently.
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CyberPower Remote Management System
High/Low Input (or
Output) Voltage
Threshold
Frequency Tolerance
Operation
Normal
Generator Mode
ECO Mode
Manual Bypass
Bypass
When the utility power voltage or output voltage (depending on UPS model) is higher/lower than the threshold, the UPS will supply battery power to the connected equipment.
Sets the acceptable range of the input frequency. The UPS will supply battery power to the connected equipment if it is out of tolerance.
Normal operating mode of the UPS.
If the UPS uses generator as its input power, this option should enable the UPS to function normally. If this option is selected, the UPS will be forbidden to enter Bypass Mode or ECO Mode to protect the connected equipment.
Economy mode. The UPS will enter Bypass Mode when the input voltage/frequency is within the configured threshold. Once the utility voltage/frequency exceeds thresholds, the UPS will switch to Normal operation. This mode will significantly increase UPS system efficiency.
Determines whether to allow the UPS to enter Manual Bypass Mode. If this option is enabled, the UPS will be forced to enter Bypass Mode.
Note: The UPS may automatically enter Bypass Mode per these configured settings.
Bypass Condition
Recharged Delay
Recharged Capacity
No Bypass: If this option is selected, the UPS will not enter Bypass Mode and will stop supplying output power.
Check Volt/Freq: If the utility voltage is in the range of the voltage thresholds and the utility frequency is in range of the frequency tolerance, the UPS will enter Bypass Mode. Otherwise the UPS will stop supplying output power.
Check Volt Only: Only if the utility voltage is in the range of the voltage thresholds, the UPS will enter Bypass Mode. Otherwise the UPS will stop supplying output power.
Bypass When UPS Off When the UPS turn off, the UPS switch to Bypass Mode.
After utility power is restored, the UPS turns on automatically and
Power Restore supplies power to the connected equipment. The following settings are used to configure the UPS restore behavior:
Automatic Restore
When this option is enabled, the UPS will restore output immediately when the utility power restores. When this option is disabled, the UPS will not restore output until it is turned on manually at a later time.
When utility power restores, the UPS will start to recharge until the specified time has elapsed before restoring output power.
When utility power restores, the UPS will start to recharge until the specified battery capacity is met before restoring output power.
Returned Delay
The Returned Delay will take effect every time when the UPS is turned on.
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CyberPower Remote Management System
Line Stable Delay
Battery
Low Battery Threshold
External Battery
Modules
System
Cold Start
Audible Alarm
Dry Relay Function
Screen Save Time
Wiring Fault Detecting
Over Discharge
Protection
Enter Sleep Mode After
All Clients Shutdown
When the UPS is in Battery Mode and utility power is restored, the UPS will wait for the specific delay time to change Battery Mode to Line Mode.
When the UPS battery is lower than the Low Battery Threshold and utility power is restored, the UPS will return to Line Mode immediately.
When the UPS supplies battery power and the remaining capacity is lower than this threshold, the UPS will sound an alarm.
Set the amount of external battery modules. This allows for an accurate runtime estimation based upon the total number of batteries connected to the UPS.
Set the ability of the UPS to start in the absence of input power. When this option is enabled, the UPS can be turned on with battery power.
If this option is enabled, the UPS will issue an audible alarm when supplying battery power, when output is overloaded, or other conditions are present (varies by UPS model).
This configures the UPS dry relay to function when the selected condition occurs. Refer to the UPS manual for further information about advanced
UPS dry relay functions. The Dry Relay Function can be configured to be activated under the following power conditions:
(1)Utility Failure: The utility power fails and the UPS is using battery power.
(2)Low Battery: The battery capacity is too low to support the connected computers to shut down.
(3)Alarm: The UPS is issuing the audible alarm due to the occurrence of warning events, such as overload.
(4)Bypass: The UPS has switched to Bypass Mode.
(5)UPS Fault: The UPS could be malfunctioning due to hardware fault.
When no UPS button is pressed and no power event occurs during this time, the LCD screen will go to sleep.
If this option is enabled, the UPS will detect if the input wiring is not grounded or is reversed. It is recommended to insure the UPS wiring has a ground connection first.
When the UPS is in Battery Mode with 0% for the time configured, the
RMCARD will switch the UPS to Sleep Mode and the output will be turned off.
If this option is enabled, the UPS will enter sleep mode after utility power fails and remaining MSDT+2 minutes. For more information about MSDT please reference the help page in UPS -> PowerPanel List.
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CyberPower Remote Management System
Non-Critical Outlet Bank
Turn Off Threshold
Turn off Delay
When supplying battery power, the UPS will power off this NCL outlet bank if the remaining battery capacity is lower than this threshold.
When supplying battery power, the UPS will power off this NCL outlet bank after this delay time is met.
Turn On Delay
When utility power is restored, the UPS will restore the output of this NCL outlet bank after the delay time is met. This prevents excessive power consumption caused by all the connected equipment starting at the same time.
[UPS->Master Switch] Switch the output power of the UPS to be on or off.
Item
Reboot UPS
Turn UPS Off
Definition
Turns the UPS off and back on
Turns the UPS off.
UPS Sleep
Reset
Turn UPS On
This command is available in Utility Power Failure Mode. It puts the
UPS in sleep mode until power is restored.
Note: Some UPS models may not support this command.
Resets the pending action to turn the UPS off.
Turns the UPS on.
Shutdown/Sleep Delay
Reboot Duration
Signal PowerPanel to Shutdown
®
Clients
Amount of time the UPS waits before it turns off in response to a
"Reboot UPS", "Turn UPS off" or "UPS Sleep" command.
After the UPS is turned off, Reboot Duration defines how long the UPS waits before it turns back on response to "Reboot UPS" command.
Select this option to warn PowerPanel
®
Business Edition Clients before turning the UPS off. The Shutdown Delay (MST, Max Clients Shutdown
Time) for the UPS can be changed to insure a graceful shutdown.
[UPS->Bank Control] Display the current state of each outlet Bank, and it provides on/off control for the Non-Critical Outlet Bank. Outlet Number and Device Name displays the device name associated with the specific outlet.
Item Definition
Bank Control Options
ON Turns non-critical bank on immediately.
OFF
Device Name Identification
Turns non-critical bank off immediately.
Outlet #
Device Name
UPS outlet number as designated by the outlet configuration (varies by
UPS model).
Device Name assigned to this outlet.
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CyberPower Remote Management System
[UPS->Diagnostics] The UPS/Diagnostics page provides the ability to verify UPS batteries are in adequate working conditions. You can also complete a runtime calibration to insure an accurate estimation for the connected load.
Battery Test
The Battery Test will force the UPS to switch to battery power for 10 seconds. This allows the user to verify the battery conditions and provides information about the battery, including the results and date of the last battery test. Click the “Start” button to begin a battery test.
The following information will be reported after a battery test completes.
•
Last Test Date: The date of the most recent battery test.
•
Last Test Result: The results of the most recent battery test.
Passed: The battery performed normally during the test.
Failed: The battery test did not pass.
Follow the steps below if the battery test fails:
Repeat the battery test and replace the batteries if the test fails again.
Contact CyberPower for assistance if the battery test fails after the batteries have been replaced.
Note: “N/A” means the UPS model does not have the battery test function.
Runtime Calibration
The Runtime Calibration ensures the runtime estimate is accurate with the load and the current battery capacity. The results show the Estimated Runtime, Last Elapsed Runtime, Last Calibration
Result, and Last Calibration Date.
When a runtime calibration is initiated, the UPS will run on battery power until the batteries are completely discharged. The UPS will then automatically switch to input power. The batteries will start to recharge upon the completion of the calibration.
Users can click the “Start” button to initiate a runtime calibration. Click the “Cancel” button to stop the runtime calibration. The following information will be reported after a calibration is finished or canceled.
•
Estimated Runtime: The current estimated runtime of the batteries.
•
Last Elapsed Runtime: The amount of time of last Runtime calibration.
•
Last Calibration Result: The results of the last Runtime calibration.
Passed: The runtime calibration completed.
Failed: The UPS could not complete a runtime calibration.
Canceled: The calibration was interrupted.
•
Last Calibration Date: The date of the last Runtime calibration.
Note: 1.
“N/A” means the UPS model does not have the runtime calibration function.
2. It is recommended to perform at least one calibration every 3 months.
3. A complete calibration causes the battery capacity to deplete. Ensure the UPS has sufficient time to completely recharge after p erforming a calibration.
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CyberPower Remote Management System
[UPS->Schedule]: Sets the UPS to automatically shutdown and restart at scheduled times
(Once/Daily/Weekly). The Schedule page manages scheduled shutdowns and lists all configured schedules. Each schedule row displays the details of when the schedule will take effect.
[Once]: The user may set one time event for the UPS to shutdown/restart.
[Daily]: Set a daily re-occurrence for the UPS to shutdown/restart.
[Weekly]: Set a weekly re-occurrence for the UPS to shutdown/restart.
1. Click [Once], [Daily] or [Weekly] option and Click “Next>>”, Enter the date and time to shut down the UPS. Select [Never], [Instant], or the date and time for the UPS to turn back on. Select the bank to be controlled, and click “Shutdown Clients” to set all clients to perform a graceful shutdown. You can enter a “Name” for this Schedule.
2
. Click “Apply” to add the item to the Schedule. Click “Reset” to return to default settings..
3. Saved settings are listed in [Schedule] menu.
4. If you want to delete the scheduled action, simply click the Name of the item listed in [Schedule] menu, and click “Delete”.
Note: The management system allows up to 10 schedule entries.
[UPS->Wake on Lan] This function is used to wake a computer through the network. Enter the IP address of that computer when it is on and the system will search its MAC address accordingly. The maximum number of IP addresses that can be set is 50.
Item
PowerPanel Client
Load/Sync with
PowerPanel
®
Client List
Wake Conditions
Definition
Enable this option to Load and Synchronize WoL Client List with
PowerPanel Client List.
UPS Turn On
When selected, this option will enable the RMCARD to send the WoL signal to the connected PowerPanel Clients computers when the UPS turns on.
Utility Power Restore and Output is Supplied
WoL Client List
WoL Manual List
When selected, this option will enable the RMCARD to send the WoL signal to the connected PowerPanel Clients computers when utility power is restored and UPS output is on.
When the option “Load/Sync with PowerPanel
®
Client List” is enabled, it will list PPBE client PC IP/MAC here.
Wake on Lan manual list.
Note: The PowerPanel Client computer's BIOS settings need to support WoL and be configured accordingly.
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CyberPower Remote Management System
[UPS->EnergyWise] The EnergyWise initiative focuses on reducing the energy consumption of all devices connected to a Cisco network. Through this compatibility, the CyberPower Remote
Management Card is recognized to work with other EnergyWise-enabled entities and can be easily monitored and controlled to achieve the best energy performance under the EnergyWise operation framework.
Item
Configuration
EnergyWise
Definition
Enable CISCO EnergyWise support.
Service port
Domain Name
Off-State Cache
Secure Mode
Shared Secret
The port number used to communicate with EnergyWise devices (must be the same as that configured in the network switch).
The domain name of the EnergyWise solution (must be the same as that configured in the network switch).
Enable/Disable the endpoint entries to be stored in the cache of the switch's EnergyWise list after a reboot.
Enable EnergyWise use of a shared secret.
Node List
Name
Role
The secret for the EnergyWise domain.
EnergyWise Parent/Children List shows all EnergyWise entities and allows users to configure EnergyWise Entity attributes.
The name used to identify each outlet.
This parameter is a string used to describe the function of the entity
(max length 31 characters).
Keywords importance
This parameter is a string used to describe the entity (max length 31 characters).
This parameter is a value between 1 and 100 that shows the entity importance high to low.
[UPS->PowerPanel
®
List] Display the Information of the connected PPBE (PowerPanel
®
Business
Edition) Clients. The connection is established by PPBE Clients. The listed clients will be removed if disconnected for 1 hour.
Item
Configuration
Max Clients Shutdown
Time (MST)
Definition
The max time that all the connected clients require to shutdown.
Max Clients Shutdown
Delay Time (MSDT)
The max value required from the moment utility power fails until all the clients gracefully shutdown.
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CyberPower Remote Management System
[Envir] Following items can be displayed/configured through the Envir page.
[Envir->Status] Display the basic information of the environmental sensor and contact closure inputs.
Information
Name
Item Definition
The name of the environmental sensor.
Location
Temperature
Current Value
Maximum
The location of the environmental sensor.
The current environmental temperature.
The highest temperature and time detected by the environmental sensor.
Minimum
Humidity
Current Value
Maximum
Minimum
The lowest temperature and time detected by the environmental sensor.
The current environmental humidity.
The highest humidity and time detected by the environmental sensor.
The lowest humidity and time detected by the environmental sensor.
Contact
Display the name and status (Normal/Abnormal) of contact closure inputs.
[Envir->Configuration] Configure the parameters of the environmental sensor.
Information
Name
Location
Item Definition
The name used to identify the environmental sensor.
Temperature
High Threshold
Low Threshold
The place where the environmental sensor is located.
Upper limit for normal temperature.
Lower limit for normal temperature.
Hysteresis
Rate of Change
Unit
Humidity
High Threshold
Low Threshold
Hysteresis
Rate of Change
Contact
Name
State
The point at which the difference between the High and Low temperature threshold changes from abnormal to normal.
The rate used to define an abnormal change in temperature.
The unit of temperature measurement.
Upper limit for normal humidity.
Lower limit for normal humidity.
The point at which the difference between the High and Low humidity threshold changes from abnormal to normal.
The rate used to define an abnormal change in humidity.
The name of the contact person.
The state used to define the normal condition of the contact
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CyberPower Remote Management System
[Logs->Event Logs] Display the list of events and a brief description of each event along with the date and time stamp.
Note: 1. The recordable events are listed under “System->Notifications->Event Action.”
2. The recorded time is using the 24-hour clock format.
[Logs->Status Records] This page is used to view the logs of the UPS status and environment status; however, different products may have different items displayed.
All items have the same definition as they are in the UPS status or environmental status.
•
Input min (V): The minimum input voltage of the utility power from the previous record.
•
Input max (V): The maximum input voltage of the utility power from the previous record.
•
Input (Hz): The current frequency of the utility power supplied to the UPS.
•
Output (V): The output voltage of the UPS supplying to the connected equipment.
•
Output (Hz): The output frequency of the UPS supplying to the connected equipment.
•
Load (%): The percentage of the total UPS power being supplied to the connected equipment.
•
Capacity (%): The percentage of the current UPS battery capacity.
•
Remaining Runtime: The estimated duration of time that the UPS can support the connected load in battery mode.
•
Temperature (°C or °F): The current temperature of the environmental sensor.
•
Humidity (%RH): The current humidity of the environmental sensor.
[Logs->Graphing] This page is used to display the data of the Status Record. The graphing function makes the status records easier to view.
Item
Graph Period
Graph Data
Graph Node
Definition
The period used to draw the graph. Longer periods will require more time to be displayed.
The data used to draw the graph. The more data selected, the more graphing time is needed.
Select ing “Display All Nodes in Detail” will display all the points along the line; moving the cursor on the data point will show the information of that point.
Launch Graph in New
Window
Checking this box will open the graph in detail in a new page.
[Logs->Syslog] Allow users to set syslog server and send test message.
Item
Syslog
Facility Code
Server IP
Server Port
Send Test
Definition
Enable or disable Syslog function.
Select Syslog facility.
The IP address of Syslog server.
The UDP port used by the Syslog server.
Send test message to Syslog server.
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CyberPower Remote Management System
[Logs->Maintenance]
This page is used to select “Event Logs” and “Status Records” settings. The application provides information on how many events are recorded before it is full.
Item Definition
Event Logs
Clear All Logs
The Number of Events
Save Event Logs
Status Records
Clear the existing event logs.
Displays the number of current events logs followed by the maximum number of events that can be logged.
Save the existing event logs as a text file.
Recording Interval
Clear All Records
Set the frequency status data is recorded. A smaller interval will provide more frequent recordings but exhaust available memory quicker. A larger interval will provide less frequent recordings, but save data for a longer period of time.
Clear the existing status records.
Remaining Time
Save Status Records
Displays the amount of time status records currently saved followed by the maximum time that can be recorded based on the current
Recording Interval. Changing the Recording Interval will increase or decrease the Remaining Time.
Save the status records as a text file.
Note: Event Logs and Status Records use a First In First Out memory. Oldest data will be rewritten once memory is full.
[System->General->Time] Current Settings: Displays the current date and time on the card status and time until the next Network Time Protocol (NTP) update. To set the date and time, users can choose to set it manually or by using the NTP (Network Time Protocol) server.
System Time Configuration:
Choose the Time Zone of your location in GMT (Greenwich Mean Time) first, and
•
Using NTP server: Enter the IP address/domain name of NTP servers, and set the frequency to update the date and time from NTP server. Click "Update right now" to update immediately.
•
Manual Setup: Enter the date and time in the designated format.
[System->General->Identification]
Assign the system’s name, contact, and location.
Item Definition
Name
Location
Contact
The name of the equipment.
Where the power equipment is located.
The person to contact about this equipment.
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CyberPower Remote Management System
[System->General->Daylight Saving Time] Adjust the clock daylight saving time.
Item Definition
DST Configuration
Disable
Tradition US DST
Disable DST.
Set traditional US DST settings
Start: 2:00, second Sunday in March.
End: 2:00, first Sunday in November.
Manual DST Manual DST date time rules.
[System->Security->Authentication] Set for login authentication and software authentication.
Item
Login Authentication
Local Account
RADIUS , Local Account
RADIUS Only
Definition
Use local account Administrator or Viewer settings to log in.
Use RADIUS configuration settings to log in. If RADIUS authentication fails then Local Account settings will be used to log in.
Use RADIUS configuration settings to log in.
LDAP , Local Account
LDAP Only
Use LDAP configuration settings to log in. If LDAP authentication fails then Local Account settings will be used to log in.
Use LDAP configuration settings to log in.
Software Authentication
Secret Phrase
The Authentication Phrase used to communicate with PowerPanel
Business Edition Client.
Note: For more information, please refer to Appendix 3.
[System->Security->Local Account] This page is used to configure the login account.
Information Description
Administrator
Viewer
Admin/Viewer Manager IP
Change Administrator account:
1. Enter User Name
2. Enter Current Password
3. Set the Manager IP (optional)
4. Enter New Password
Administrator has full access to read/write configuration settings.
Viewer has restricted access to read only.
This setting determines what IP address is allowed to access the device using either Admin or Viewer accounts. If you want to access
RMCARD from any IP address, you can set one of them as 0.0.0.0 or
255.255.255.255.
Note: A range of IP addresses can be allowed by entering the subnet mask. For example 192.168.20.0/16 means the IP which has subnet of 192.168.0.0 can be allowed to access.
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CyberPower Remote Management System
5. Enter Confirm Password
6. Click “Apply”
Change Viewer account:
1. Select “Allow Access” to enable the Viewer account
2. Enter the User Name
3. Set the Manager IP (optional)
4. Enter New Password
5. Enter Confirm Password
6. Click “Apply”
Note: The maximum length of both User Name and Password is 15 characters.
[System->Security->RADIUS Configuration] After setting the proper RADIUS server, the Remote
Management Card can use user name and password set on the RADIUS server to login.
Server IP
Item
Shared Secret
Definition
The IP address of RADIUS server.
The shared secret of RADIUS server.
Server Port
Test Setting
Skip Test
The UDP port used by the RADIUS server.
Test RADIUS server using user name and password settings. If authentication is successful the settings will be saved.
Save RADIUS server settings without testing.
Note: Please refer to Appendix 2 for the account configuration in RADIUS servers.
[System->Security->LDAP Configuration] After setting the proper LDAP server, the Remote
Management Card can use user name and password that set on the LDAP server to login.
Item Definition
LDAP Server
LDAP SSL
Port
The IP address of LDAP server.
Enable to communicate with LDAP server by LDAPS.
The TCP port used by the LDAP(S) server.
Base DN
Login Attribute
Generic LDAP Server
Active Directory
AD Domain
Test Setting
Skip Test
The Base DN of LDAP server.
The Login Attribute of LDAP user entry (for example: cn or uid).
Select LDAP server type as OPENLDAP.
Select LDAP server type as Windows AD.
The AD Domain of the Active Directory server.
Test LDAP(S) server using user name and password settings. If authentication is successful the settings will be saved.
Save LDAP(S) server settings without testing.
Note: Please refer to Appendix 2 for the account configuration in LDAP & Windows AD servers.
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CyberPower Remote Management System
[System->Security->Session Control] Set for timeout setting for open sessions to automatically log off.
Item Definition
Timeout
[System->Network Service->TCP/IPv4] Display the current TCP/IPv4 settings. Set DHCP and
DNS server settings.
Item
The period (in minutes) that the system waits before automatically logging off.
Current Configuration
DHCP
Definition
Displays the current TCP/IP settings: IP address, subnet mask, gateway, and DNS server.
Select the “Enable DHCP” option and click “Apply” to get IP address,
Subnet Mask, and Gateway from DH
CP server. Select the “Obtain DNS
Address from DHCP” and click “Apply” to get the IP of DNS from the
Manual
DHCP server.
Enter the TCP/IP settings directly and click “Apply”.
[System->Network Service->TCP/IPv6] Display and configure the current IPv6 settings.
Item Definition
IPv6 Interface
IPv6 Gateway
IPv6 Configuration
Access
Address Mode
Router Control
Displays the current IPv6 address.
Displays the current IPv6 gateway.
Set the IPv6 service to either Enable or Disable.
The IPv6 address is assigned through one of the following methods as configured in the router settings: Stateless Address Auto-configuration,
Stateless DHCPv6 or Stateful DHCPv6.
Manual
Manual IPv6 Address
The IPv6 address is assigned manually.
Enter the IPv6 address directly when the Manual setting is selected.
[System->Network Service->SNMPv1 Service] Allow users to use a NMS and configure the appropriate SNMPv1 settings.
Item
SNMPv1 Service
Allow Access
Definition
Set the SNMP service to either Enable or Disable.
SNMPv1 Access Control
The name used to access this community from a Network Management
Community
System (NMS). The field must be 1 to 15 characters in length.
IP Address
NMS access can be restricted by entering a specific IP address or an IP network subnet mask. The following subnet mask rules apply:
•
192.168.20.255: Access only by an NMS on the 192.168.20 segment.
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CyberPower Remote Management System
Access Type
•
192.255.255.255: Access only by an NMS on the 192 segment.
•
0.0.0.0 (the default setting) or 255.255.255.255: Access by any NMS on any segment.
The allowable action for the NMS through the community and IP address.
•
Read Only: GET command allowed any time; SET command restricted.
•
Write/Read: GET command allowed any time; SET command allowed anytime unless a user session is active.
•
Forbidden: GET and SET commands are restricted.
[System->Network Service->SNMPv3 Service] Allow users to use a NMS and configure the appropriate SNMPv3 settings.
Item
SNMPv3 Service
Definition
Allow Access
SNMPv3 Access Control
Set the SNMPv3 service to either Enable or Disable.
User Name
Authentication
Password
The name to identify SNMPv3 user. The field must be 1 to 31 characters in length.
The password used to generate the key used for authentication. The field must be 16 to 31 characters in length.
Privacy Password
IP Address
Authentication Type
Privacy Type
The password used to generate the key used for encryption. The field must be 16 to 31 characters in length.
NMS access can be restricted by entering a specific IP address or an IP network subnet mask. The following subnet mask rules apply:
•
192.168.20.255: Access only by an NMS on the 192.168.20 segment.
•
192.255.255.255: Access only by an NMS on the 192 segment.
•
0.0.0.0 (the default setting) or 255.255.255.255: Access by any NMS on any segment.
The hash type for authentication.
The type of data encryption/decryption.
Note: The privacy protocol cannot be selected if no authentication protocol is selected
[System->Network Service->Web Service] Select Enable to allow access to the HTTP or HTTPS
Service and configures the TCP/IP port for them.
Item
Access
Allow Access
Definition
Enable the access to HTTP or HTTPS service. The HTTPS supports encryption algorithm list as follow:
‧ AES (256/128 bits)
‧ Camellia (256/128 bits)
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CyberPower Remote Management System
Http Settings
Http Port
Https Settings
Https Port
‧ 3DES (168 bits)
‧ DES (168 bits)
‧ RC4 SHA (128 bits)
‧ RC4 MD5 (128 bits)
The TCP/IP port of the Hypertext Transfer Protocol (HTTP) (80 by default)
The TCP/IP port of the Hypertext Transfer Protocol Secure (HTTPS)
(443 by default)
Click the following links:
‧ Valid Certificate (or Invalid Certificate): Certificate detail information.
‧ Upload Certificate: Upload the certificate and replace the current
Certificate Status
[System->Network Service->Console Service] Select Enable to allow access to the Telnet or SSH
Service and configures the TCP/IP port that Telnet or SSH uses to communicate.
Item Definition
Access one.
Note: The format of uploading certificate must in a standard PEM
(Privacy Enhanced Mail)
.
Allow Access
Telnet Settings
Telnet Port
SSH Settings
SSH Port
Enable the access to Telnet or SSH version 2,which transmits user names, passwords and data in encrypted.
The TCP/IP port (23 by default) that Telnet uses to communicate.
The TCP/IP port (22 by default) that SSH uses to communicate.
Note: To enhance security, users can change port setting to any unused port from 5000 to
65535. Users must then specify the non-default port to obtain access. Telnet clients require users to append either a space and the port number or a colon and the port number to the command line to access the control console.
[System->Network Service->FTP Service] Allow users to Enable/Disable the FTP server service and configure the TCP/IP port of the FTP server (21 by default).
Item
Allow Access
Definition
Enable the access to FTP server.
Service Port The TCP/IP port of the FTP server (21 by default).
Note: The FTP server is used for upgrading Firmware. For more details about the upgrade process, please refer to “Firmware Upgrade” section.
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CyberPower Remote Management System
[System->Notifications->Event Action] Configure notification settings for every Device Event.
Events are categorized for ease of management.
• Log: Record the event in the “Event Logs”.
•
E-mail: Send an email to a specific user (An available SMTP server is necessary).
•
Trap: A SNMP trap sent to a specific IP address.
•
SMS: Send a short message to a specific mobile phone number (An available SMS service provider is needed).
[System->Notifications->SMTP Server] After setting the proper SMTP server, event notification email can be sent to recipients when specific events occur.
Item
SMTP server address
Sender's E-mail Address
Authentication
Definition
The IP address or Host Name of the SMTP server used to send email notifications.
Email address used to send the email notification.
Select this option if the SMTP server requires to authenticate the user.
Username used for Authentication. Username
Password
Secure connection
Service port
Password used for Authentication.
Enable TLS or SSL security.
The port number used to communicate with the SMTP server.
[System->Notifications->E-mail Recipients] Set up to five email recipients to receive notifications when configured Events occur.
To add a new recipient, click “New Recipient”. To modify or delete an existing Recipient, click the e-mail address of that recipient. To check if SMTP setting and the email recipients are set correctly, click “TEST” button to send a test message.
[System->Notifications->Trap Receivers] Setup up to 10 NMS TRAP receivers by IP address
(IPv6 supported). SNMPv1 and v3 is supported. The listed TRAP receivers will be notified when configured Events occur.
To add a new receiver, click “New Receiver”. To modify or delete an existing receiver, click the IP address or name of that receiver. To check if the traps can be received correctly, click “TEST” button.
[System->Notifications->SMS Service] Short Message Service (SMS) is a communication service used by mobile communication systems. Using standardized communication protocols will allow the interchange of short text messages between mobile devices. The system provides 4 methods for users to choose how they want to send the messages.
Information
Service provider is Clickatell
Description
Select the Clickatell option in the SMS Method field. Complete all the account details including Username, Password and HTTP API ID fields.
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CyberPower Remote Management System
Service provider accepts
HTTP GET
Service provider accepts
HTTP POST
Service provider accepts
E-mail (SMTP)
This specification from the SMS provider is required before using the
HTTP GET method. Select the Using HTTP GET option in the SMS
Method field. Insert the E_PHONE_NUMBER as recipient's mobile phone number and the E_PHONE_MESSAGE as event message, described by the SMS provider specification , and fill in the URL field.
The expressions will be replaced by relevant content before the message is sent by the SMS provider.
This specification from the SMS provider is required before using the
HTTP POST method to deliver messages via SMS providers. Select the
Using HTTP POST option in the SMS Method field. Insert
E_PHONE_NUMBER as recipient's mobile phone number and
E_PHONE_MESSAGE as the event message, described by the SMS provider specification, and fill in the POST URL and POST BODY fields.
The expressions will be replaced by the relevant content before the message is sent by the SMS provider.
This specification from a SMS provider is required before using the
E-mail to deliver the messages via SMS providers. Select the Using
E-mail option in the Service Provider field. Insert E_PHONE_NUMBER as recipient's mobile phone number and the E_PHONE_MESSAGE as event message, described by the SMS provider specification. Fill in the
Recipient’s Address, Subject and Content. The expressions will be replaced by the relevant content before the message is sent by the
SMS provider.
[System->Notifications->SMS Recipients] Users can set up to 10 mobile phone numbers as SMS recipients. The Recipients will receive a short message notification when configured events occur.
To add a new recipient, cl ick “New Recipient”. To modify or delete an existing Recipient, click the mobile number or Name of that recipient. To test SMS settings, click “TEST” button and see if the test message is correctly received.
[System->Reset/Reboot] Reset or reboot the RMCARD system.
Item
Reboot System
Reset System
Reset System (TCP/IP
Settings Reserved)
Definition
Restart the system without turning off and restarting the UPS.
Reset the system to factory default setting. The system will restart.
This action will not turn off or restart the UPS.
Reset the system to factory default setting but reserving TCP/IP. The system will restart This action will not turn off or restart the UPS.
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CyberPower Remote Management System
[System->About] Display system information for the Remote Management Card.
Item Definition
Model Name
Hardware Version
Firmware Version
Firmware Updated Date
MAC Address
Model name of the Remote Management Card.
The hardware version of the Remote Management Card.
The version number of the current firmware installed on Remote
Management Card.
The last date the firmware was updated.
Save Configuration
Restore Configuration
MAC address of the Remote Management Card.
Click “Save” to save the configuration file. The text file will have a default format of YYYY_MM_DD_HHMM.txt.
Use this function to restore a configuration that had been previously saved. Click “Browse” to the location of the saved configuration file and click “Submit”.
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CyberPower Remote Management System
C
ommand Line Interface
How to log on
User can log on command line interface through either a console network access (Telnet or SSH) or a local access (Serial Connection).
1. Network access to the command line interface
When user logs in with the admin username and admin password through Telnet or SSH, there are two types of interfaces available. One is the command line interface (CLI) and the second is a menu interface. The default is CLI. If the user wants to change to the menu interface, type in the
[menumode] command. To switch back to CLI, it is necessary to logout and login to the RMCARD.
How to use telnet access command line interface
Step 1: Need to make sure the computer has access to the RMCARD installed network. At a command prompt, type telnet and the IP address for the RMCARD (for example, telnet
139.225.6.133, when the RMCARD uses the default Telnet port of 23), and press Enter.
Step 2: Enter the user name and password (by default, user name: cyber, password: cyber)
How to use SSH access command line interface
SSH is highly recommended for using to access the command line interface. SSH encrypts user names, passwords, and transmitted data. To use SSH you must first configure SSH and install an
SSH client program (eg. PuTTY, HyperTerminal, or Tera Term) on your computer.
Note: If user uses PuTTY to configure SSH access, please configure Line discipline of
Terminal as “Force off”, as shown in Figure 5.
Figure 5. The PuTTY Configuration window.
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CyberPower Remote Management System
2. Local access to the command line interface
To log on via serial connection, the PC/server must be connected directly to the Universal port of the
RMCARD using the included RJ45/DB9 Serial Port Connection Cable, and perform the following steps.
Step 1. Open Hyper Terminal software (eg. PuTTY, HyperTerminal, or Tera Term) on your PC and select a name and icon for the connection.
Step 2. Setup the COM port settings using the following values
*Bits per second: 9600
*Data bits: 8
*Parity: None
*Stop bits: 1
*Flow control: None
Step 3. Press Enter to enter the Authentication menu.
Step 4. Enter the user name and password of the RMCARD at the Authentication menu.
Note: Serial connection can only access Command Line Mode and cannot support Menu
Mode.
How to use the Command Line Interface
While using the command line interface, you can also do the following:
1. To close the connection to the command line interface Type
“exit” and press Enter
2. To switch mode as Menu Mode
Type “menumode” and press Enter
3. To view a list of available commands or arguments
Type “?” (Eg. date ?).
4. To view the command that was typed most recently in the session Press the UP/DOWN arrow key. (The session can remember up to ten previous commands.)
5. A command can support multiple options To define the date as March 21, 2015 (Eg. date yyyy 2015 mm 3 dd 21)
Command Response Codes
When the command or arguments is not recognized or is incorrect, the console interface will display
[
^] underneath the wrong command or argument. The following error message will be displayed:
RMCARD doesn’t know this command.
Command not found
Console interface display the list of available commands.
Parameter Error
The parameter type or format is not allowed.
Console interface display the list of available value or format.
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CyberPower Remote Management System
Command Descriptions
ups
Description: Show the information about UPS, input, output. And use master switch to control UPS.
Option Argument Description
info input output show show show
Display UPS information
Display UPS input information
Display UPS output information
Example 1:
To view UPS information
CyberPower > ups info show
UPS information
Model: OL1000XL
Voltage Rating: 100V
Working Frequency: 40~70 Hz
Power Rating: 1000 VA
Current Rating: 10 Amp
Load Power: 900 Watts
Battery Voltage Rating: 36 V
USB Version: 0.1B
Next Battery Replacement Date: 10/08/2018
NCL Bank: 1
Extended Battery Pack: 4
upsctrl
Description: Enable to use UPS Master Switch.
Option Argument Description
reboot off delay / reboot duration
(eg. 10/10) off delay:
0 | 10 | 20 | 30 | 60 | 120 | 180 | 300 | 600 reboot duration:
10 | 20 | 30 | 60 | 120 | 180 | 300 | 600
Turns the UPS off and back on. There is one string include off delay (in seconds) and reboot duration (in seconds) , ex: 10/10 means off delay in 10 seconds and reboot duration in 10 seconds. on off 0 | 10 | 20 | 30 | 60 | 120 | 180 | 300 | 600
Turns the UPS on.
Turns the UPS off. Argument means Turn
Off Delay in seconds. sleep 0 | 10 | 20 | 30 | 60 | 120 | 180 | 300 | 600
This command is available in Utility
Power Failure Mode. It can make UPS in sleep mode until power restore. The argument means Sleep Delay in seconds.
Example 1:
To reboot UPS turn off delay 10sec and reboot duration 20sec.
CyberPower > upsctrl reboot 10/20
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CyberPower Remote Management System
upscfg
Description: Show and configure UPS supply power, UPS sensitivity, UPS high voltage threshold,
UPS low voltage threshold, UPS bypass condition, UPS bypass high threshold, UPS bypass low threshold, UPS recharge delay, UPS recharge capacity, UPS working mode, and UPS return delay.
Option
show
Argument Description
outpwr <output power in VAC>
Sets the output voltage which is supplied to the connected equipment. sen high | medium | low
Low sensitivity has a looser voltage range and the supplied power may vary more widely.
The power from fuel generator may cause the UPS to switch to battery mode more frequently, and the low sensitivity is recommended. The UPS switches to battery mode rarely and also saves more battery power.
High sensitivity allows the UPS to supply the more stable power to equipment and switches to battery mode frequently. hvlimit lvlimit bypasscond bypasshvlimit
<high threshold in VAC>
<low threshold in VAC> nobypass | freqvolt
| voltonly
10 | 15
When the utility voltage (or output voltage) exceeds the threshold, the UPS will supply battery power to the connected equipment.
When the utility voltage (or output voltage) exceeds the threshold, the UPS will supply battery power to the connected equipment.
No Bypass-If this option is selected, the UPS will not enter Bypass mode and will stop supplying output power.
Check Volt/Freq-If the utility voltage is in the range of the High/Low Bypass Voltage and the utility frequency is in the range of the Frequency Tolerance, the UPS will enter Bypass mode. Otherwise the UPS will stop supplying output power.
Check Volt Only-Only if the utility voltage is in the range of the High/Low Bypass Voltage, the UPS will enter Bypass mode. Otherwise the UPS will stop supplying output power.
Set high bypass voltage in percentage. If the utility voltage exceeds thresholds, the UPS will be forbidden to enter Bypass mode.
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CyberPower Remote Management System bypasslvlimit rechargedelay rechargecap workmode
10 | 15 | 20
0 | 60 | 120 | 180 | 300 | 600
| 1200 | 1800 | 3600
0 | 15 | 30 | 45 | 60 | 75 | 90 normal | eco10% | eco15%
| generator | bypass
Set low bypass voltage in percentage. If the utility voltage exceeds thresholds, the UPS will be forbidden to enter Bypass mode.
Set the recharge delay in seconds. When the utility power restores, the UPS will start to recharge until the specified delay is expired before restoring output power.
Set the recharge capacity in percentage. When the utility power restores, the UPS will start to recharge until the specified battery capacity is met before restoring output power.
normal-Normal working mode of the UPS.
eco10%-On-line UPS enters Economy 10% mode.
eco15%-On-line UPS enters Economy 15% mode.
generator-If the UPS uses generator as its input power, this option should enable the UPS to function normally. If this option is selected, the UPS will be forbidden to enter Bypass mode to protect the powered equipment.
bypass-Determines whether to allow the UPS to returndelay 0 ~ 600 enter Manual Bypass mode. If this option is enabled, the UPS will be forced to enter Bypass mode.
When the utility power restores, the UPS will start to recharge until the specified delay is expired before restoring output power. The numbers in the range 1 to
600 seconds are numbers divisible by 5.
Example 1:
To view the available value voltage this UPS output power can be set.
CyberPower > upscfg supply?
100
110
115
Example 2:
To define bypass condition as check utility voltage only
CyberPower > upscfg bypasscond voltonly
Example 3:
To define UPS recharge delay as 2 minutes
CyberPower > upscfg rechargedelay 120
Example 4:
To set On-line UPS mode to generator mode
CyberPower > upscfg mode generator
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CyberPower Remote Management System
upsbatt
Description: Show information of battery, and execute the battery test and battery runtime calibration.
Argument Option
show test
Description
Display all battery information for this UPS
Execute the battery test immediately. cal
Option
show start | stop Start or stop Runtime calibration.
Example 1:
To execute battery selftest.
CyberPower > upsbatt test
Example 2:
To start battery runtime calibration
CyberPower > upsbatt cal start
date
Description: Show and configure timezone, date format, date, time.
Argument Description
Display system date information for RMCARD timezone format
<time zone offset>
Choose the RMCARD time zone in GMT (Greenwich
Mean Time). mm/dd/yyyy | yyyy/mm/dd | dd.mm.yyyy | mmm-dd-yy | dd-mmm-yy | yyyy-mm-dd
Set system date format yyyy mm dd time
<number of year>
<number of month>
<number of date>
<00:00:00>
Set year of system date by AD.
Set month of system date.
Set day of month.
Set system time.
Example 1:
To define timezone offset as +08:00
CyberPower > date timezone +0800
Example 2:
To define the date as March 21, 2015
CyberPower > date yyyy 2015 mm 3 dd 21
Example 3:
To define the time as 13:45:12
CyberPower > date time 13:45:12
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CyberPower Remote Management System
ntp
Description: Show and configure NTP server IP, NTP update interval time.
Option
show
Argument Description
Display all NTP information for RMCARD access priip secip enable | disable
<primary ntp server ip>
<secondary ntp server ip>
If enable was set, System will set date and time from
NTP server.
Set the IP address/domain name of primary NTP servers
Set the IP address/domain name of secondary NTP servers update now | 1-8760
now-Choose Update right now to update immediately.
1-8760-Set the frequency to update the date and time from NTP server.
Example 1:
To enable NTP server define date and time of RMCARD
CyberPower > ntp access enable
Example 2:
To setup primary NTP server IP as
“192.168.26.22”
CyberPower > ntp priip 192.168.26.22
Example 3:
To update time by NTP immediately
CyberPower > ntp update now
sys
Description: Show and configure identification of RMCARD, reset RMCARD.
Option
show name
Argument
<system name>
Description
Display all system information for RMCARD
Set name of the equipment. location <system location> Set the location of power equipment. contact reset
<system contact> reboot | notcpip | all
Set the person to contact about this equipment.
Reboot-Reboot RMCARD
notcpip-Reset the System to default setting but reserving TCP/IP settings, and restart it.
all-Set all to reset the System to default setting and restart it.
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CyberPower Remote Management System
Example 1:
To view all information of system
CyberPower > sys show
Name: RMCARD305 (205)
Location: Server Room
Contact: Admainistrator
Model: RMCARD305 (205)
Hardware Version: 1.1
Firmware Version: 1.0.3
Firmware Update Date: 03/08/2015
MAC Address: 00-0C-15-00-B9-42
Example 2:
To reset RMCARD to default parameter.
CyberPower > sys reset all
dst
Description: Show and configure type of Daylight Saving Time.
Option
show
Argument Description
Display all DST information for RMCARD
disable-Disable DST.
us-Tradition US DST
manual-Manual DST date time rules.
After finish this command, input start and end time step by step. mode disable | us | manual
The parameters of Week of month: first | second | third | forth | last
The Parameters of day of week:
Mon | Tue | Wed | Thu | Fri | Sat | Sun
Example 1:
Manual set Daylight Saving Time
CyberPower > dst type manual
Start time (0~23): 2
Start week of month: second
Start day of week: Sun
Start month: Mar
End time (0~23): 2
End week of month: first
The parameters of month:
Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Nov | Dec
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CyberPower Remote Management System
End day of week: Sun
End month: Nov
Example 2:
To view DST setting
CyberPower > dst show
DST: Manual DST Date Time
Start: 02:00, the second Sunday of Mar
End: 02:00, the first Sunday of Nov
login
Description: Show and configure authentication for login.
Option
show
Argument
type local | radiuslocal | radiusonly | ldaplocal | ldaponly
Description
Display all login information for RMCARD
local-User to login Remote Management Card with user name and password that configured in Local
Account.
radiuslocal-User to login Remote Management Card with user name and password for authenticate with
RADIUS server first. If the RADIUS server fails to respond, the user name and password that configured in
Local Account will be used.
radiusonly-User to login Remote Management Card with user name and password for authenticate with
RADIUS server only.
ldaplocal-User to login Remote Management Card with user name and password for authenticate with LDAP server first. If the LDAP server fails to respond, the user name and password that configured in Local Account will secretphrase <Authentication Phrase> be used.
ldaponly-User to login Remote Management Card with user name and password for authenticate with LDAP server only.
The Authentication Phrase used to communicate with
PowerPanel Business Edition Client timeout 1~10
The period (in minutes) that the system waits before auto logging off. The range of argument is from 1 to 10 (in minutes).
Example 1:
To change authentication type to Radius, Local Account
CyberPower > login type radiuslocal
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CyberPower Remote Management System
admin / device
Description: Show and configure the primary/secondary manager IP, username, password of admin/device user.
Option
show primip
Argument
<primary manager IP>
Description
Display all admin or device information for this RMCARD
Set primary manager IP of admin/device secmipac enable | disable smip
Enable or disable secondary manager IP of admin/device
<secondary manager IP> Set secondary manager IP of admin/device name passwd add
<user name>
<user password>
Set user name of admin/device
Set user password of admin/device
Example 1:
To define primary admin manager IP as 192.168.26.0/24
CyberPower > admin pmip 192.168.26.0/24
Input admin password : cyber
Pass
radius
Description: Show and configure information of radius server.
Option
show
Argument Description
Display all Radius server information for RMCARD
Add radius server then input radius server IP/Secret/Port appear later on. priip secip priport secport prisecret secsecret
<radius server IP>
<radius server port>
<radius server secret>
Set the IP address of primary/secondary RADIUS server.
Set the UDP port which is used by the primary/secondary
Radius server
Set the shared secret of primary/secondary Radius server. pridel secdel
Delete primary/secondary Radius server
Example 1:
To add radius server
CyberPower > radius add
Radius Server IP: 192.168.26.33
Radius Server Secret: testsecret
Radius Server Port: 1812
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CyberPower Remote Management System
Example 2:
To view radius server information
CyberPower > radius show
Primary Radius Server
Server IP: 192.168.26.33
Server Secret: testsecret
Server Port: 1812
ldap
Description: Show and configure information of LDAP server.
Option
show
Argument
add
Description
Display all LDAP server information for RMCARD
Add LDAP server then input information for requirements appear later on. pritype sectype priip secip prissl secssl priport secport openldap | ad
<LDAP server IP> enable | disable
<LDAP server port>
Set the type of LDAP server.
Set the IP address of primary/secondary LDAP server.
Enable or disable using LDAPS. pridn secdn priaddomain secaddomain priattr secattr pridel secdel
< LDAP server base DN>
< LDAP server AD domain>
< LDAP server login attribute>
Set the TCP port which is used by the primary/secondary LDAP server.
Set the Base DN of primary/secondary LDAP server.
Set the AD Domain of the primary/secondary Active
Directory server.
Set the Login Attribute of primary/secondary LDAP user entry.
Delete primary/secondary LDAP server.
Example 1:
To add LDAP Server
CyberPower > ldap add
Input LDAP Server Type [openldap | ad]: ad
Input IP address: 192.168.26.33
Use SSL [enable | disable]: disable
Input LDAP port: 389
Input base DN: dc=cyber,dc=com
Input login attribute: cn
Input AD Domain: cyber.com
38
CyberPower Remote Management System
Example 2:
To view information about LDAP Server
CyberPower > ldap show
Primary LDAP Server
Type: Windows AD
LDAP Server: 192.168.26.33
LDAP SSL: Disable
Port: 389
Base DN: dc=cyber,dc=com
Login Attribute: cn
AD Domain: cyber.com
tcpip
Description: Show and configure IPv4 IP, netmask, gateway, DNS.
Option
show dhcp
Argument
enable | disable dns manual | auto
Description
Display all IPv4 information for RMCARD
Enable or disable DHCP
Auto-Obtain DNS Address from DHCP when DHCP enable
Manual-Obtain DNS Address by manual when DHCP ip <system IP> enable.
Set IP Address of system netmask gateway
<system netmask>
<system gateway>
Set netmask of system
Set gateway of system dnsip <system dns> Set DNS of system
Example 1:
To disable DHCP and define IP address to 192.168.26.33
CyberPower > tcpip dhcp disable ip 192.168.26.33
tcpip6
Description: Show and configure status of IPv6 router control, IPv6 manual IP.
Option Argument Description
show access routerctrl enable | disable enable | disable
Display all IPv6 information for RMCARD
Enable or disable IPv6 service.
The IPv6 address is assigned through the method (Stateless
Address Autoconfiguration, Stateless DHCPv6 or Stateful
DHCPv6) which is decided by router setting. manual ip enable | disable
<manual IPv6 IP>
Enable or disable IPv6 manual ip.
Set manual IPv6 ip.
39
CyberPower Remote Management System
Example 1:
To define IPv6 manual IP address then show the information of IPv6
CyberPower > tcpip6 manualip 2001:cdba:0:0:0:0:3257:9652 show
Access: Enable
Router Control: Enable
Manual: Enable
Manual IPv6 Address: [2001:cdba::3257:9652]
snmpv1
Description: Show and configure status of SNMPv1.
Option
show access
Argument
enable | disable
Description
Display SNMPv1 status for RMCARD
Enable or disable SNMPv1.
snmpv3
Description: Show and configure status of SNMPv3.
Option
show access
Argument
enable | disable
Description
Display SNMPv3 status for RMCARD
Enable or disable SNMPv3
web
Description: Show and configure web access type, http port and https port.
Option
show access
Argument
http | https | disable
Description
Display all web information for RMCARD
http-Enable the access to http service.
https-Enable the access to https service.
disable-Disable web service httpport <http port>
The TCP/IP port of the Hypertext Transfer Protocol
(HTTP) (80 by default) httpsport <https port>
Example 1:
To change the HTTP server port to 5000
CyberPower > web httpport 5000
The TCP/IP port of the Hypertext Transfer Protocol
Secure (HTTPS) (443 by default)
40
CyberPower Remote Management System
console
Description: Show and configure console network access type, telnet port and SSH port.
Option
show
Argument Description
access telnet | ssh | disable
Display all console information for RMCARD
telnet-Enable the access to Telnet
ssh-Enable the access to SSH
disable-Disable console service telnetport sshport
<telnet port>
<ssh port>
The TCP/IP port (23 by default) that Telnet uses to communicate.
The TCP/IP port (22 by default) that SSH uses to communicate.
Example 1:
To set SSH server port to 5000 and enable the access to SSH
CyberPower > console sshport 5000 access ssh
ftp
Description: Show and configure FTP access type and TCP/IP port of FTP.
Option
show access
Argument
enable | disable port
Example 1:
<ftp port>
To enable FTP service
CyberPower > ftp access enable
Description
Display all FTP information for RMCARD
Enable or disable FTP server
The TCP/IP port of the FTP server (21 by default).
eventlog
Description: View and clear the eventlog of RMCARD and UPS.
Option Argument
show clear
Description
Displays the list of events and a brief description of each event along with the date and time stamp.
Clear the existing event logs.
Example 1:
CyberPower > eventlog show
12/11/2015 03:32:08 Admin login from 192.168.26.33.
……………………………………..
Then use the following keys to navigate the event log.
Key Description
SPACE
Q
View the next page of event log.
Close the event log and return to command line inferface.
41
CyberPower Remote Management System s1port s2port s3port s4port s1test s2test s3test s4test
Example 2:
To clear all event logs.
CyberPower > eventlog clear
Do you want to clear all eventlog [yes / no]: yes
syslog
Description: Show and configure information of SYSLOG server.
Option
show
Argument
add access enable | disable
Description
Display all syslog information for RMCARD
Add syslog server then input syslog server IP /Port appear later on.
Enable or disable syslog. facility kernel | user | mail | system | auth1 | syslog | link | news | uucp | clock1 | auth2 | ftp | ntp | logaudit | logalert | clock2 | local0 | local1 | local2 | local3 | local4 | local5 | local6 | local7
Set Syslog facility. s1ip s2ip s3ip s4ip
<SYSLOG server IP> Set the IP address of Syslog server for 1 to 4 servers.
<SYSLOG server port>
Set the UDP port which is used by the Syslog server 1 to 4 servers.
Send test message to Syslog server for 1 to 4 servers. s1del s2del s3del s4del
Example 1:
To add Syslog server.
CyberPower > syslog add
Syslog Server IP: 192.168.26.33
Syslog Server Port: 514
Delete Syslog server for 1 to 4 servers.
42
Example 2:
To view information of syslog
CyberPower > syslog show
Syslog: Enable
Facility Code: user
Server1
IP: 192.168.26.33
Port: 514
menumode
Description: Switch mode as Menu Mode.
exit
Description: Close the connection to the command line interface.
clear
Description: Clear the console screen.
CyberPower Remote Management System
43
CyberPower Remote Management System
R
eset to Factory Default Setting / Recover from a Lost Password
To reset the CyberPower Remote Management Card to its factory default setting (including web log-in user name and password), please following these steps:
RMCARD205
RMCARD305
1. Remove the card from the UPS without turning the UPS off.
2. Remove the jumper from the reset pins as illustrated. Do not dispose of the jumper.
3. Insert the card into the expansion port.
4. Wait until the Green LED is flashing (the frequency of the ON/OFF flashing is once per second).
5. Remove the card again.
6. Place the jumper back onto the Reset pins.
7. Install card into the expansion port again and tighten the retaining screws.
44
CyberPower Remote Management System
F
irmware Upgrade
By upgrading the firmware, you can obtain both the new features and updates/improvements to existing functionality. You can check the
“Firmware version” on the [System->About] page on the web user interface. There are two files to update in order to upgrade the firmware version.
- A. cpsrm2scfw_XXX.bin
- B. cpsrm2scdata_XXX.bin
Note: Please do not turn the UPS off when processing the Firmware upgrade.
Method 1: Using FTP command
Use the following steps to upgrade the firmware:
1. Download the latest firmware
2. Extract the downloaded files to “C:\”
3. Open a command prompt window
4. Login to the CyberPower Remote Management Card with FTP command, in the command prompt type:
(1) ftp
(2) ftp> open
(3) To [current IP address of RMCARD] [port]; EX: To 192.168.22.126 21
(4) Input USER NAME and PASSWORD (same as the administrator account in web user interface, see page 6 for default factory settings)
5. Upload file A, type: ftp > bin ftp > put cpsrm2scfw_XXX.bin
6. Upload is now complete, type: ftp > quit
7. The system will reboot after you type “quit”
8. Login to the FTP again as step 4
9. Upload file B, type: ftp > bin ftp > put cpsrm2scdata_XXX.bin
10. Upload is now complete, type: ftp > quit
11. The system wil l reboot after you type “quit”
45
CyberPower Remote Management System
Method 2: Using Upgrade and Configuration Utility tool (Bulk firmware upgrade tool)
1. Install the CyberPower Upgrade and Configuration Utility tool available for download on the
Network Power Management product web page at www.CyberPower.com.
2. After installation completes, run the
“Upgrade and Configuration Utility”.
3. The main dialog of the Upgrade and Configuration Utility tool program is shown in Figure 6. The configuration tool will display all CyberPower Remote Management devices present on the same network subnet. The "Discover" button is used to search the local network subnet again.
Note: You can click
“View” to select the items you want to view.
Figure 6
. The main window of the “Upgrade and Configuration Utility” program.
4. Check the boxes to select the devices you wish to upgrade, and select
“Update” on the right to update the device user account and password. Once the update is confirmed the status circle will change from orange to green.
Note: You must update the device user account and password credentials before firmware upgrade.
5. Select the devices you wish to upgrade by checking their respective checkbox and select
“Upgrade Firmware”.
Note: You can upgrade the firmware of multiple devices that use the same firmware files
(Bulk firmware upgrade).
46
CyberPower Remote Management System
6. Select the Firmware and Data files and click
“OK” to implement firmware upgrade, as shown in
Figure 7.
Figure 7. The File Locations of Firmware & Data window.
7. If the firmware upgrade is implemented, you will see the Result in the main dialog, as shown in
Figure 8.
Figure 8. Firmware upgrade successfully in the main window.
47
CyberPower Remote Management System
S
ave and Restore Configuration Settings
Figure 9. Save/Restore Configuration in the main window.
You can easily save and restore the device configuration to your local PC on the [System->About].
To save the configuration file, click “Save” to save the configuration to your local PC. The text file will have a default format of YYYY_MM_DD_HHMM.txt. To restore a configuration, c lick “Browse” to the location of the saved configuration file and click
“Submit” to restore a configuration that has been saved earlier.
48
CyberPower Remote Management System
T
roubleshooting
Problem
Unable to configure the
Remote Management
Card by method 1 or method 2
Unable to ping the Remote
Management Card
Lost the user name and password
Default Network Setting
Unable to access the Web
Interface
Solution
1. Check the LED status, the condition is normal when the yellow and green LEDs are both on.
If green LED is off :
►Check if the Remote Management Card is properly seated in the device and the device is turned on.
If yellow LED is off :
►Ensure the network connection is good.
2. Ensure the PC being used is on the same network subnet as the
CyberPower device you are trying to communicate with.
3. Ensure the Jumper on the Reset Pin is correctly installed.
1. Use method 1 and/or method 2 to get/set a correct IP address for the Remote Management Card.
2. If the PC being used is on a different network subnet from the
Remote Management Card, verify the setting of subnet mask and the IP address of gateway.
Please refer to the “Reset to Factory Default Setting / Recover from a Lost Password
” section.
IP: 192.168.20.177
Subnet mask: 255.255.255.0
DHCP: On
1. Ensure the Http/Https access is enabled.
2. Ensure you can ping the RMCARD.
3. Ensure you are specifying the correct URL.
Unable to operate a SNMP get/set
SNMPv1: Verify the community name.
SNMPv3: Verify the user profile configuration.
Unable to receive traps
1. Ensure the trap types (SNMPv1/SNMPv3) and trap receiver are configured correctly.
2. Ensure the IP address of gateway is configured correctly if the
RMCARD and NMS are on a different physical network.
49
CyberPower Remote Management System
C
onformance Approvals
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Any special accessories needed for compliance must be specified in the instruction.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulation.
Cet appareil numerique de la class A respecte toutes les exigencies du Reglement sur le materiel brouilleur du Canada.
50
CyberPower Remote Management System
A
ppendix 1
I
P Address Settings for CyberPower Remote Management Card
Overview
All devi ces on a computer network need to have an IP address. Each device’s IP address is unique.
The same address cannot be used twice. In order to assign an IP address to the CyberPower
Remote Management Card, you must determine the range of the available IP addresses, and then choose an unused IP address to assign to the Remote Management Card.
Note: You may need to contact your network administrator to obtain an available IP address.
Procedures to find an IP address:
1. Locate the subnet of the CyberPower Remote Management Card.
One way to determine the range of possible IP addresses is to view the network configuration on a workstation. Click on [Start] and select [Run]. Type “command” into the open box and click [OK].
At the command prompt type “ipconfig /all” and press [Enter]. The computer will display network information as listed below:
Ethernet adapter
Connection-specific DNS Suffix………: xxxx.com
Description……………………...: D-Link DE220 ISA PnP LAN adapter
Physical Address………………: 00-80-C8-DA-7A-C0
DHCP Enabled………………….…: Yes
Autoconfiguration Enabled…: Yes
IP Address………………….……: 192.168.20.102
Subnet Mask…………………...…: 255.255.255.0
Default Gateway……………..…: 192.168.20.1
DHCP Server…………………...…: 192.168.20.1
DNS Servers…………………...…: 211.20.71.202
168.95.1.1
51
CyberPower Remote Management System
2. Select an IP Address for the CyberPower Remote Management Card
Verify the IP Addresses for the computer and the Remote Management Card belong to the same subnet. Refer to the above network information, the possible IP Address for the Remote
Management Card could be 192.168.20.* (* hereafter represents any number between 1 and 255).
Similarly, if the Subnet Mask is 255.255.0.0, the IP Address for Remote Management Card could be set up as 192.168.*.* to reach the same subnet with the computer.
To verify there is no other equipment connected to the network using the same IP Address, run
“Ping 192.168.20.240” at the DOS Mode prompt when the IP Address you would like to set is
192.168.20.240. If the response is presented as below, the IP address is most likely not used and may be available for the CyberPower Remote Management Card.
Pinging 192.168.20.240 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
If the response is shown as below, the IP address is in use. Try another IP address until an available address is found.
Pinging 192.168.20.240 with 32 bytes of data:
Reply from 192.168.20.240: bytes=32 time<10ms TTL=64
Reply from 192.168.20.240: bytes=32 time<10ms TTL=64
Reply from 192.168.20.240: bytes=32 time<10ms TTL=64
Reply from 192.168.20.240: bytes=32 time<10ms TTL=64
52
CyberPower Remote Management System
A
ppendix 2
H
ow to Configure a RMCARD User Account in Authentication Servers
RADIUS
Add two new attributes to RADIUS server interface:
1. Cyber-Service-Type (integer variable)
Cyber-Service-Type can accept three integer parameter values:
1
– Administrator
2
– Viewer
3
– Outlet User
2. Cyber-Outlets (string variable)
Cyber-Outlets can accept a string describing outlet numbers. This attribute will let the outlet user access and control the designated outlets. For example, Cyber-Outlets-
“1,2,5” allows the user to control outlets 1, 2 and 5.
LDAP & Windows AD
Add three new attributes to Windows AD interface descriptions:
1. cyber_admin (Administrator)
2. cyber_viewer (Viewer)
3. cyber_outlet=
“string” (Outlet user)
The string entered in cyber_outlet designates what outlets the Outlet User can access and control.
For example, cyber_outlet=
“1,2,5” allows the user to control outlets 1, 2 and 5.
53
CyberPower Remote Management System
A
ppendix 3
S
oftware Support
PowerPanel
®
Business Edition Client can support a CyberPower Systems device with a remote management card via the network. PowerPanel
®
Business Edition software is available on
CyberPower Systems official website. Please visit www.CyberPower.com and go to the software section for free download.
Communicate with PowerPanel
®
Business Edition Client
The remote management system can communicate with PowerPanel
®
Business Edition Client software for login authentication by setting the same secret phrase, as shown in Figure 10.
Note: The default secret phrase is
’powerpanel.encryption.key’.
Figure 10. RMCARD System>Authentication web UI.
54
CyberPower Remote Management System
Obtain IP Address for Linux Operating System
The instructions in
‘Configure the IP address for the CyberPower Remote Management Card’ section are for Windows OS. For Linux Operating System, please use PowerPanel
®
Business
Edition Client software to scan and obtain the IP address. To do this, go to [Power->Configuration] on the PowerPanel
®
Business Edition Client web interface, as shown in Figure 11. For more information, please refer to PowerPanel
®
Business Edition User
’s Manual.
Figure 11. The PowerPanel
®
Business Edition Client web interface.
55
CyberPower Remote Management System
A
ppendix 4
R
MCARD Adapter Guide
Remove the Adapter to go from an RMCARD305 to an RMCARD205
Step 1. Remove the two screws from the
Step 2. Remove the card from the adapter.
Step 3. Remove the screw holding the
Step 4. Attach the
RMCARD205 front adapter holding the card in place.
RMCARD305 front panel to the card. panel to the card.
Add the adapter to go from an RMCARD205 to an RMCARD305
Step 1. Remove the screw holding the front panel to the card and remove the
RMCARD205 front panel.
Step 2. Screw on the
RMCARD305 front panel to the card.
Step 3. Insert the card into the adapter.
Ensure that the card is securely seated in place.
Step 4. Use the two adapter screws to secure the card in place.
Note: The RMCARD Adapter Kit is not included with the RMCARD205. Please contact
CyberPower for ordering information or Technical Support.
Note: RMCARD205 is designed for the 43x18mm (1.69x0.71inch) SNMP card expansion port on CyberPower PR and OR series UPS and ATS PDU. RMCARD305 is designed for the
57x23mm (2.24x0.91inch) SNMP card expansion port on CyberPower OL series UPS.
56
CyberPower Systems, Inc.
www.cyberpower.com
For USA and Canada:
4241 12th Ave East, Suite 400
Shakopee, MN 55379
Toll-free: (877) 297-6937
For all other regions:
Please visit our website for local contact information.
K01-E000001-00
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