Canon 3410 User`s guide

Laser Beam Printer
User's Guide
Contents
Turning the Printer ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Turning the Printer ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Turning the Printer OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Online and Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing the Printer Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing the Printer Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Usable Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Abbreviations of Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unusable Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Paper Capacity of Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Paper Capacity of the Output Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Loading Paper in the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When Loading Standard Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When Loading Custom Size Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Loading Paper in the Multi-purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Loading Paper (Other than Postcards and Envelopes) . . . . . . . . . . . . . . . . . 29
Loading Postcards and Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Paper Jam Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Procedure for Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
When < トナー ヨウイ/カクニン > Appears . . . . . . . . . . . . . . . . . . . . . 60
Replacing the Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Canceling a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Confirming the Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Service Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
1
Turning the Printer ON/OFF
The printer can be turned ON/OFF using the power switch on the right side of the
printer body. Be sure to observe the following instructions in order to prevent
unexpected problems.
Turning the Printer ON
To use this printer, press " " of the power switch to turn the printer ON. After running
a self-diagnostic test on the printer unit and optional accessories, the printer will be
ready to print.
IMPORTANT
• Do not turn the power ON immediately after turning it OFF. If you want to turn the printer
ON again after turning it OFF, wait at least 10 seconds after turning the printer OFF
before turning it ON again.
• Be sure to set the paper cassette in the printer before you turn the power ON for the first
time after you install the printer.
• Although a sheet of blank paper is output when you turn the power ON for the first time
after you install the printer, this is not an error.
1
Press " " of the power switch on the printer.
The indicators and display on the control panel come on, and the printer initiates a
self-diagnostic test on the printer unit and optional accessories.
2
If no abnormality is found during the self-diagnostic test, the オンライン indicator, 印
刷可 indicator and Paper Source indicator for the currently selected paper source
come on, < 00 インサツ カノウ >, <00 LIPS>, or <00 ESC/P> appears in the
display, and the printer is ready to print.
印刷可 Indicator
Paper Source Indicators
オンライン Indicator
The following information is displayed in the display.
Printable and not
processing print data
00 インサツ カノウ
A4
Size of paper in the currently
selected paper source
Turning the Printer OFF
Turn the printer OFF using the following procedure.
IMPORTANT
• If the printer is used on a network, make sure that it is not printing data from another
computer before turning the power OFF.
• If you turn the printer OFF when the ジョブ indicator is on, all the print data remaining in
the printer memory will be erased. If there is any necessary print data remaining in the
printer, wait until it is output, or press [ リセット ] in the offline state and then select < ハイ
シュツ > to output the data before turning the printer OFF.
• Do not turn the power OFF when the printer is in any of the following status:
- While the printer is in the middle of printing
- While the printer is running a self-diagnostic test immediately after turning the power
ON
- While a message informing you that the NVRAM is being initialized or being written is
displayed
- While <02 キドウチュウ > is displayed
3
1
Make sure that the ジョブ indicator is off.
Off
2
4
Press "
" of the power switch on the printer.
Online and Offline
When the printer can receive data from the computer and print the data, the printer
is in the state of "Online", and when the printer is disconnected with the computer
and cannot receive data, the printer is in the state of "Offline".
To perform the settings for each menu using the control panel, switch the printer
status as follows:
O: The status that you can enter the menu
X: The status that you cannot enter the menu
When the printer is online
When the printer is offline
セットアップ Menu
O*
O
給紙選択 Menu
O
O
リセット Menu
O
O
ジョブ Menu
O
X
ユーティリティ Menu
O
X
* You cannot specify the settings in the ユーザメンテナンス options when the printer is in the online status.
Placing the Printer Online
When printing from the computer, the printer has to be online. Before printing, make
sure that the printer is online. If not, place the printer online using the following
procedure. The printer comes online automatically after you turn it ON.
オンライン
1
Press [ オンライン ].
The オンライン indicator comes on, and the printer is ready to print.
IMPORTANT
When an error is occurring in the printer (when the メッセージ indicator is on, or the
number in the message blinks), the printer does not come online. Eliminate the
cause of the error before you place the printer online.
5
NOTE
If the printer has entered the sleep mode 1, the オンライン indicator is off even
when the printer is online, and only the 印刷可 indicator and 主電源 indicator are on.
If the printer has entered the sleep mode 2, only the 主電源 indicator is on. If the
printer receives data while it is in the sleep mode, the mode is released, the オンラ
イン indicator comes on, and the printer is ready to print.
Placing the Printer Offline
To configure the printer so that it does not receive data from the computer or
specify the settings for all the options in the セットアップ menu, place the printer
offline using the following procedure.
オンライン
1
Press [ オンライン ].
The オンライン indicator goes off, allowing you to specify the settings on the control
panel.
IMPORTANT
This printer comes online automatically if left in the offline state for five minutes or
longer. However, when an error is occurring in the printer (when the メッセージ
indicator is on, or the number in the message blinks), or while you are performing
any setting, such as selecting the menu functions or a paper source, or when
specifying the paper size, the printer does not come online automatically.
6
Paper Requirements
Usable Paper
To ensure optimum performance, use only paper that falls within the specifications
in the following lists. Using inappropriate paper may result in deterioration in print
quality or paper jams.
IMPORTANT
When continuously printing the paper of 200 mm wide or less, the safety function that
prevents damages caused by heat may slow the print speed down in stages. (The print
speed may be as slow as approximately 2 ppm.)
Paper Size
The following shows the paper sizes that can be used with this printer. The symbol
indicates the paper that can be used for 1-sided printing and automatic 2-sided
printing, the symbol O indicates the paper that can be used for only 1-sided
printing, and the symbol X indicates the paper that cannot be used.
Paper Source
Paper Size
Multi-purpose Tray
Cassette 1
Cassette 2
(Optional)
B5
O
O
O
A5
O
O
O
A4
Legal
Letter
Executive
O
O
O
O*
O*
O*2
Postcard
100.0 mm x 148.0 mm
O
X
X
Reply postcard
148.0 mm x 200.0 mm
O
X
X
4 on 1 postcard
200.0 mm x 296.0 mm
O
X
X
Custom paper size
1
2
7
Paper Source
Paper Size
Multi-purpose Tray
Cassette 1
Cassette 2
(Optional)
YOUGATA No. 4
105.0 mm x 235.0 mm
O
X
X
YOUGATA No. 2
114.0 mm x 162.0 mm
O
X
X
Envelope
*1 You can load paper of the following custom paper sizes.
- When loading paper in portrait orientation: Width 76.2 to 215.9 mm; Length 127.0 to 355.6 mm
- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 127.0 to 215.9
mm; Length 127.0 to 215.9 mm
*2 You can load paper of the following custom paper sizes.
- When loading paper in portrait orientation: Width 148.0 to 215.9 mm; Length 210.0 to 355.6 mm
- When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 210.0 to 215.9
mm; Length 210.0 to 215.9 mm
Paper Type
The following shows the paper types that can be used with this printer. The symbol
indicates the paper that can be used for 1-sided printing and automatic 2-sided
printing, the symbol O indicates the paper that can be used for only 1-sided
printing, and the symbol X indicates the paper that cannot be used.
Paper Source
Paper Type
Multi-purpose Tray
Cassette 1
Cassette 2
(Optional)
Heavy paper (121 - 163
g/m2)
O
X
X
Heavy paper (199 g/m2)
O
X
X
Plain paper (64 - 80 g/
m2)
Heavy paper (90 - 120 g/
m2)
Transparency
O
X
X
Label
O
X
X
Postcard
O
X
X
Envelope
O
X
X
■ Plain Paper
This printer can print plain paper that is 76.2 to 215.9 mm wide, 127.0 to 355.6 mm long,
and that weighs between 64 and 80 g/m2, including the standard paper sizes: A4, B5, A5,
Legal, Letter, Executive, Postcard, Reply postcard, and 4 on 1 postcard.
Plain paper can be loaded in the paper cassettes and multi-purpose tray. Additionally,
paper at sizes of A4, Letter, and Legal is available for automatic 2-sided printing.
8
■ Heavy Paper
This printer can print heavy paper that is 76.2 to 215.9 mm wide, 127.0 to 355.6 mm long,
and that weighs between 90 and 199 g/m2, including the standard paper sizes: A4, B5,
A5, Legal, Letter, Executive, Postcard, Reply postcard, and 4 on 1 postcard. Heavy paper
that weighs between 90 and 120 g/m2 can be loaded in the paper cassettes and
multi-purpose tray. Heavy paper that weighs between 121 and 199 g/m2 can be loaded in
the multi-purpose tray. Additionally, paper that weighs between 90 and 120 g/m2 of A4,
Legal, and Letter sizes is available for automatic 2-sided printing.
■ Transparency
This printer can print A4 and Letter size transparencies. Transparencies can be loaded in
the multi-purpose tray.
IMPORTANT
• Use "A4 size transparencies for LBP recommended by Canon". "A4 size transparencies
for LBP recommended by Canon" weighs 8.7 g per sheet.
• Thoroughly fan the transparencies before loading them as they may stick to each other.
■ Label
This printer can print A4 and Letter size labels. Labels can be loaded in the multi-purpose
tray.
IMPORTANT
• Use "A4 size labels recommended by Canon". "A4 size labels recommended by Canon"
weighs 7.8 g per sheet.
• Do not use the labels in the following conditions. Using inappropriate labels may result in
paper jams that are difficult to clear or may result in damage to the printer.
- Peeled labels or partly used labels
- Coated labels that are easily peeled off from the backing sheet
- Labels with uneven adhesive
■ Postcard/Reply postcard/4 on 1 postcard
This printer can print postcards, reply postcards, 4 on 1 postcards, and 4 on 1 postcards
recommended by Canon. Load postcards, reply postcards, and 4 on 1 postcards in the
multi-purpose tray with the printing side facing up.
IMPORTANT
• Printing inappropriate size postcards (other than Postcard, Reply postcard, 4 on 1
postcard, and 4 on 1 postcard recommended by Canon) may result in deterioration in
print quality or paper jams.
• You cannot print reply postcards with folds.
• If the postcards are curled, flatten the curls by warping them in the opposite direction
before loading them.
• Postcards and reply postcards for ink jet printers cannot be printed.
9
• Be sure to load them in portrait orientation with the printing side facing up.
(
: Feeding direction)
• Printing speed drops when printing postcards, replay postcards, or 4 on 1 postcards.
■ Envelope
The envelopes that can be used with this printer are YOUGATA No. 4 and YOUGATA No. 2
with the following structures only. Load the envelopes with the address side (non-glued
side) facing up in the multi-purpose tray.
YOUGATA No. 4
(105 mm x 235 mm)
YOUGATA No. 2
(114 mm x 162 mm)
*You cannot use envelopes that have a flap on the short edge.
IMPORTANT
• Do not use the following types of envelopes. Using inappropriate envelopes may result in
paper jams that are difficult to clear or may result in damage to the printer.
- Envelopes with fasteners or snaps
- Envelopes with address windows
- Envelopes with adhesive on the surface
- Wrinkled or creased envelopes
- Poorly manufactured envelopes in which the glued parts are uneven
- Irregularly-shaped envelopes
10
• Before loading the envelopes, flatten the stack of envelopes to release any remaining air,
and press the fold lines along the edges tight.
• Do not print on the reverse side (glued side) of envelopes.
• When loading the envelopes, load them so that the flap is toward the left of the printer
when viewed from the front.
(
: Feeding direction)
• Printing speed drops when printing envelops.
NOTE
When printing envelopes, they may be creased.
Abbreviations of Paper Sizes
The following shows the abbreviations of paper sizes that are marked on the paper
cassette:
Paper Size
Paper Guides
Legal
LGL
Letter
LTR
Executive
EXEC
Printable Area
The following shows the printable area of this printer. However, if you have selected
the [Print with Upper Left of Sheet as Starting Point] check box or [Expand Print
Region and Print] check box in the [Finishing Details] dialog box in the LIPS printer
driver, you can extend the printable area to near the edges of the paper. For more
details, see Help of the printer driver.
11
■ Plain Paper/Heavy Paper/Transparency/Label
You cannot print on any area within 5 mm of the edges of paper.
5 mm
5 mm
5 mm
5 mm
■ Postcard/Reply Postcard/4 on 1 Postcard
You cannot print on any area within 5 mm of the edges of a postcard.
100 mm
200 mm
5 mm
123-4567
東京都千代田区
○○○
5 mm
5 mm
123-4567
148 mm
5 mm
5 mm
東京都千代田区
○○○
5 mm
148 mm
5 mm
5 mm
IMPORTANT
You may not obtain the optimum print quality when printing postcard data with no margin.
It is recommended that you specify the size of the data a little smaller than the printable
area for the postcard size.
■ Envelope
You cannot print on any area within 10 mm (7.6 mm for the right edge of an envelope at a
size of YOUGATA No. 4 or YOUGATA No. 2 when LIPS LX Printer Driver is used) of the
edges of an envelope.
12
You may have to change the printable area before printing, depending on the application
you use.
(Sample: Envelope YOUGATA No. 4)
105 mm
10 mm
235 mm
10 mm
10 mm
10 mm*
* 7.6 mm for the right edge of an envelope at a size of YOUGATA No. 4 or YOUGATA No. 2 when LIPS LX Printer
Driver is used
IMPORTANT
You may not obtain the optimum print quality when printing envelope data with no margin.
It is recommended that you specify the size of the data a little smaller than the printable
area for the envelope size.
Unusable Paper
To avoid problems such as paper jams and other malfunctions, the following types
of paper should never be used:
IMPORTANT
• Paper that jams easily
- Paper that is too thick or too thin
- Irregularly-shaped paper
- Wet or moist paper
- Torn or damaged paper
- Rough, extremely smooth, or glossy paper
- Paper with binding holes or perforations
- Curled or creased paper
- Specially coated paper (coated paper for ink jet printers, etc.)
- Labels with backing sheet that is easily peeled off
13
- Paper that has already been printed by a copy machine or another laser printer (The
reverse side of the paper is also unusable. Using the multi-purpose tray, however, you
can perform 2-sided printing manually on the other side of previously printed paper. You
cannot print on the printed side again.)
- Paper with jagged edges
- Wrinkled paper
- Paper with the corners folded
• Paper that changes its quality at a high temperature
- Paper that contains ink that melts, burns, evaporates or emits harmful gases at a
temperature lower than the heating temperature (approx. 270 °C) of the fixing unit
- Heat-sensitive paper
- Treated color paper
- Specially coated paper (coated paper for ink jet printers, etc.)
- Paper with adhesive on the surface
• Paper that causes printer malfunctions or damages the printer
- Carbon paper
- Paper with staples, clips, ribbons or tapes
- Paper that has already been printed by a copy machine or another laser printer (The
reverse side of the paper is also unusable. Using the multi-purpose tray, however, you
can perform 2-sided printing manually on the other side of previously printed paper. You
cannot print on the printed side again.)
• Paper that is difficult for the toner to fix onto
- Paper with rough surfaces
- Specially coated paper (coated paper for ink jet printers, etc.)
- Paper containing thick fibers
Paper Capacity of Paper Source
Paper Source
Paper Type
Multi-purpose Tray
Cassette 1
Cassette 2
(Optional)
Approx. 100 sheets
Approx. 250 sheets
Approx. 500 sheets
Heavy paper (90 g/m )
Approx. 80 sheets
Approx. 200 sheets
Approx. 400 sheets
Heavy paper (128 g/m2)
Approx. 50 sheets
X
X
Heavy paper (199 g/m )
30 sheets or less
X
X
Transparency
50 sheets or less
X
X
Label
Approx. 40 sheets
X
X
Envelope
10 sheets or less
X
X
Postcard
Approx. 50 sheets
X
X
Plain paper (64 g/m2)
2
2
14
Paper Capacity of the Output Trays
Output Trays*
Paper Type
Output Tray
Sub-output Tray
Approx. 250 sheets
Approx. 50 sheets
Heavy paper (90 g/m )
Approx. 100 sheets
Approx. 50 sheets
Heavy paper (128 g/m2)
Approx. 40 sheets
Approx. 30 sheets
Heavy paper (199 g/m )
Approx. 30 sheets
Approx. 30 sheets
Transparency
Approx. 10 sheets
Approx. 10 sheets
Label
Approx. 60 sheets
Approx. 40 sheets
Envelope
X
Approx. 10 sheets
Postcard/Reply postcard/4
on 1 postcard
X
Approx. 40 sheets
Approx. 40 sheets
Approx. 30 sheets
2
Plain paper (64 g/m )
2
2
4 on 1 postcard
recommended by Canon
* Actual paper capacity varies depending on the installation environment, paper type and paper size.
15
Loading Paper in the Paper Cassette
Load paper in the paper cassette. The paper loading methods are different between
standard size paper and custom size paper. Therefore, load paper properly using
the following procedures.
• Standard
• Custom
Size Paper (See p. 16)
Size Paper (See p. 21)
IMPORTANT
For more details on the usable paper, see "Usable Paper," on p. 7.
When Loading Standard Size Paper
Load standard size paper in the paper cassette using the following procedure.
Be sure to load standard size paper in portrait orientation when loading it in the
paper cassette.
Cassette 1
Cassette 2
IMPORTANT
Do not load paper other than plain paper (64 - 80 g/m2) and heavy paper (90 - 120 g/m2).
This may result in paper jams or damage to the printer.
16
1
Pull out the paper cassette.
Cassette 1
Cassette 2
CAUTION
Be sure to take the paper cassette out of the printer before loading paper.
If paper is loaded while the paper cassette is partially pulled out, the paper
cassette may drop or the printer may become damaged resulting in
personal injury.
2
When changing the size of the paper to be loaded, adjust the
length of the paper cassette and change the positions of the
paper guides.
● While holding the lock release lever of the side paper guides, slide
the guides to the size mark for the paper to be loaded.
The side paper guides move together. Align the position of (A) with the size mark
for the paper to be loaded.
Cassette 1
Cassette 2
(A)
(A)
NOTE
When using B5 size paper (182 mm x 257 mm), set the paper guide to "JIS B5".
17
● While holding the lock release lever of the rear paper guide, slide the
guide to the size mark for the paper to be loaded.
Align the position of (A) with the size mark for the paper to be loaded.
Cassette 1
Cassette 2
(A)
(A)
IMPORTANT
Do not use the "8.5 x 13" position.
3
Load the paper stack so that the rear edge is aligned with the
paper guide.
Cassette 1
Cassette 2
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
• Be sure to check if the paper guide is at the position of the size of the loaded paper.
If the paper guide is set at a wrong position, this may result in misfeeds.
• If you use paper that has been poorly cut, multiple sheets of paper may be fed at
once. In this case, fan the paper thoroughly, and then align the edges of the stack
on a hard, flat surface.
18
• To print letterhead paper or paper printed with a logo, load the paper so that the
printing side is facing down, as shown in the following figures.
(
: Feeding direction)
Cassette 1
Cassette 2
19
4
Hold down the paper as shown in the figure, make sure that
the paper stack does not exceed the load limit marks (A), and
then set it under the hooks (B) on the paper guides.
Make sure that there is sufficient space between the hooks of the paper guides
and the paper stack. If there is no sufficient space, slightly reduce the amount of
paper.
Cassette 1
(A)
(B)
(B)
Cassette 2
(A)
(B)
(B)
(B)
20
IMPORTANT
The following shows the paper capacity of the paper cassette. Be sure that the
paper stack does not exceed the load limit marks. If the paper stack exceeds the
load limit marks, this may result in misfeeds.
Cassette 1
Cassette 2
Plain paper (Ex. 64 g/m )
Approx. 250 sheets
Approx. 500 sheets
Heavy paper (Ex. 90 g/m2)
Approx. 200 sheets
Approx. 400 sheets
Paper Type
2
5
Set the paper cassette in the printer.
Push the paper cassette into the printer firmly until the front side of the paper
cassette is flush with the front surface of the printer.
Cassette 1
Cassette 2
CAUTION
When setting the paper cassette in the printer, be careful not to catch your
fingers.
When Loading Custom Size Paper
Load custom size paper in the paper cassette using the following procedure.
IMPORTANT
• You can load paper of the following custom paper sizes.
- When loading paper in portrait orientation: Width 148.0 to 215.9 mm; Length 210.0 to
355.6 mm
- When loading paper in landscape orientation (only when LIPS LX Printer Driver is
used): Width 210.0 to 215.9 mm; Length 210.0 to 215.9 mm
• For more details on the usable paper, see "Usable Paper," on p. 7.
• Do not load paper other than plain paper (64 - 80 g/m2) and heavy paper (90 - 120 g/m2).
This may result in paper jams or damage to the printer.
• When custom size paper is loaded, specify the setting for < カセット N(N=1、2)用紙サイ
ズ > as follows.
- When the paper is loaded in landscape orientation (only when LIPS LX Printer Driver is
used): < ユーザセッテイサイズ >
21
- When the paper is loaded in portrait orientation: < ユーザセッテイサイズ R>
• When you change the orientation of the loaded custom size paper frequently, it is
convenient if you set < カセット N(N=1、2)用紙サイズ > to < フリー >. When < カセット N
(N=1、2)用紙サイズ > is set to < フリー >, you do not need to change the setting for < カ
セット N(N=1、2)用紙サイズ > each time you change the paper orientation. However, if
you specify < フリー >, make sure that the size of the loaded paper matches the paper
size specified in the printer driver before printing. If they do not match, the printer may
stop printing, displaying the message <41 ヨウシサイズ カクニン >, or a paper jam may
occur. Be sure to check if the paper size specified in the printer driver matches the size of
the paper loaded in the paper cassette before using the printer. However, if <特殊モードJ>
is set to < ツカウ >, the printer prints without checking the paper size even when the paper
size specified in the printer driver and the size of the paper loaded in the paper cassette
do not match.
• When custom size paper is printed from LIPS LX Printer Driver, you can load the paper
either in portrait or landscape orientation. However, when you are printing custom size
paper of its long edges 215.9 mm or less with < カセット N(N=1、2)用紙サイズ > set to <
フリー>, load the paper in landscape orientation. When you are not printing from LIPS LX
Printer Driver, load the paper in portrait orientation.
NOTE
Load custom size paper in Cassette 2 (Only when the optional paper feeder is installed)
in the same manner as you load custom size paper in Cassette 1.
1
Pull out the paper cassette.
Cassette 1
Cassette 2
CAUTION
Be sure to take the paper cassette out of the printer before loading paper.
If paper is loaded while the paper cassette is partially pulled out, the paper
cassette may drop or the printer may become damaged resulting in
personal injury.
22
2
Load the paper so that the edge of the paper is aligned with
the front side of the paper cassette.
Cassette 1
Cassette 2
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
• If you use paper that has been poorly cut, multiple sheets of paper may be fed at
once. In this case, fan the paper thoroughly, and then align the edges of the stack
on a hard, flat surface.
• When custom size paper is printed from LIPS LX Printer Driver, you can load the
paper either in portrait or landscape orientation. However, when you are printing
custom size paper of its long edges 215.9 mm or less with < カセット N(N=1、2)
用
紙サイズ > set to < フリー >, load the paper in landscape orientation. When you are
not printing from LIPS LX Printer Driver, load the paper in portrait orientation.
23
NOTE
• To print letterhead paper or paper printed with a logo when loading paper in portrait
orientation, load the paper so that the printing side is facing down as shown in the
following figures.
(
: Feeding direction)
Cassette 1
24
Cassette 2
• To print letterhead paper or paper printed with a logo when loading paper in
landscape orientation, load the paper so that the printing side is facing down as
shown in the following figures.
(
: Feeding direction)
Cassette 1
3
Cassette 2
While holding the lock release lever of the side paper guides,
slide the guides to the size mark for the loaded paper.
The side paper guides move together.
Cassette 1
Cassette 2
25
IMPORTANT
Be sure to align the paper guides with the width of the paper. If the paper guides
are too loose or too tight, this may result in misfeeds or paper jams.
4
While holding the lock release lever of the rear paper guide,
slide the guide to the size mark for the loaded paper.
Cassette 1
26
Cassette 2
5
Hold down the paper as shown in the figure, make sure that
the paper stack does not exceed the load limit marks (A), and
then set it under the hooks (B) on the paper guides.
Make sure that there is sufficient space between the hooks of the paper guides
and the paper stack. If there is no sufficient space, slightly reduce the amount of
paper.
Cassette 1
(A)
(B)
(B)
Cassette 2
(A)
(B)
(B)
(B)
27
IMPORTANT
The following shows the paper capacity of the paper cassette. Be sure that the
paper stack does not exceed the load limit marks. If the paper stack exceeds the
load limit marks, this may result in misfeeds.
Paper Type
Cassette 1
Cassette 2
Plain paper (Ex. 64 g/m )
Approx. 250 sheets
Approx. 500 sheets
Heavy paper (Ex. 90 g/m2)
Approx. 200 sheets
Approx. 400 sheets
2
6
Set the paper cassette in the printer.
Push the paper cassette into the printer firmly until the front side of the paper
cassette is flush with the front surface of the printer.
Cassette 1
Cassette 2
CAUTION
When setting the paper cassette in the printer, be careful not to catch your
fingers.
28
Loading Paper in the Multi-purpose Tray
Load paper in the multi-purpose tray. The paper loading procedure varies
depending on the paper type. Refer to the respective procedures for each paper
type.
• Plain
Paper, Heavy Paper, Transparency, Label (See "Loading Paper (Other than
Postcards and Envelopes)," on p. 29)
• Postcard, Envelope (See "Loading Postcards and Envelopes," on p. 35)
IMPORTANT
For more details on the usable paper, see "Usable Paper," on p. 7.
Loading Paper (Other than Postcards and Envelopes)
Perform the following procedure to load plain paper, heavy paper, transparencies,
or labels in the multi-purpose tray.
1
Open the multi-purpose tray.
Holding the opening at the center of the printer, open the multi-purpose tray.
29
2
Pull out the auxiliary tray.
IMPORTANT
Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray.
3
30
When loading long-size paper such as A4 etc, open the tray
extension.
4
5
Spread the paper guides a little wider than the actual paper
width.
Before loading transparencies or labels, fan them in small
batches and align the edges.
Thoroughly fan in small batches
Tap the edges on a flat
surface a few times
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
• Be sure to fan the transparencies or labels thoroughly before loading them. If they
are not fanned enough, multiple sheets of paper may be fed at once, causing paper
jams.
• When fanning or aligning the transparencies, try to hold the edges to avoid
touching the printing surface.
• Take care not to mark or stain the printing surface of the transparencies with
fingerprints, dust, or oil. This may result in poor print quality.
31
6
Gently load the stack of paper with the printing side facing up
until it touches the back of the tray.
Be sure that the paper stack is loaded under the load limit guides (A).
(A)
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
• The multi-purpose tray can be loaded with up to the number of sheets listed below.
Make sure that the paper stack does not exceed the load limit guides.
- Plain paper (Ex. 64 g/m2)
: Approx. 100 sheets
- Heavy paper (Ex. 90 g/m2)
: Approx. 80 sheets
- Heavy paper (Ex. 128 g/m2) : Approx. 50 sheets
- Heavy paper (Ex. 199 g/m2) : 30 sheets or less
- Transparency
: 50 sheets or less
- Label
: Approx. 40 sheets
• Load the paper so that it is straight.
• If the rear edge of the paper stack is not properly aligned, this may result in
misfeeds or paper jams.
• If the paper is curled or folded at corners, flatten it before loading it in the printer.
• If you use paper that has been poorly cut, multiple sheets of paper may be fed at
once. In this case, fan the paper thoroughly, and then align the edges of the stack
on a hard, flat surface.
• When custom size paper is printed from LIPS LX Printer Driver, you can load the
paper either in portrait or landscape orientation. However, when you are printing
custom size paper of its long edges 215.9 mm or less with < 手差しトレイ用紙サイズ>
set to < フリー>, load the paper in landscape orientation. When you are not printing
from LIPS LX Printer Driver, load the paper in portrait orientation.
32
NOTE
To print letterhead paper or paper printed with a logo, load the paper in the proper
orientation according to the following instructions:
- When loading paper at a size of A4, B5, A5, Legal, Letter, or Executive, or when
loading custom size paper in portrait orientation, load the paper so that the
printing side is facing up as shown in the following figures.
(
: Feeding direction)
33
- When loading custom size paper in landscape orientation, load the paper so that
the printing side is facing up as shown in the following figures.
(
: Feeding direction)
7
34
Align the paper guides with both sides of the stack.
IMPORTANT
Be sure to align the paper guides with the width of the paper. If the paper guides
are too loose or too tight, this may result in misfeeds or paper jams.
Loading Postcards and Envelopes
You can load postcards at sizes of Postcard, Reply postcard, 4 on 1 postcard, and 4
on 1 postcard recommended by Canon, and envelopes at sizes of YOUGATA No. 4
and YOUGATA No. 2 in the multi-purpose tray. Use the following procedure when
loading postcards or envelopes in the multi-purpose tray.
NOTE
When printing plain paper or heavy paper at a size of Postcard, Reply postcard, or 4 on 1
postcard, see "Loading Paper (Other than Postcards and Envelopes)," on p. 29.
1
Open the multi-purpose tray.
Holding the opening at the center of the printer, open the multi-purpose tray.
35
2
Pull out the auxiliary tray.
IMPORTANT
Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray.
3
36
When loading long-size paper such as 4 on 1 postcard etc,
open the tray extension.
4
5
Spread the paper guides a little wider than the actual paper
width.
Before loading envelopes, align them as shown in the
following figures.
● Place the stack of envelopes on a flat surface, flatten them to release
any remaining air, and be sure that the edges are pressed tightly.
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
37
● Loosen any stiff corners of the envelopes and flatten curls as shown
in the figure.
● Align the edges of the envelopes on a flat surface.
6
Gently load the stack of envelopes with the printing side
facing up until it touches the back of the multi-purpose tray as
shown in the figure.
Be sure that the paper stack is loaded under the load limit guides (A).
(A)
38
CAUTION
When loading paper, take care not to cut your hands with the edges of the
paper.
IMPORTANT
• Load postcards or envelopes as shown in the following figures.
(
: Feeding direction)
- YOUGATA No. 4/YOUGATA No. 2
Load the envelopes so that the flap is toward the left of the printer when viewed
from the front.
- Postcard/4 on 1 Postcard
Load the postcards so that the top of the postcards is toward the back of the
printer when viewed from the front.
- Reply Postcard
Load the postcards so that the top of the postcards is toward the left of the
printer when viewed from the front.
39
• You can load up to approximately 50 sheets of postcards at sizes of Postcard,
Reply postcard, 4 on 1 postcard, and 4 on 1 postcard recommended by Canon,
and up to 10 sheets of envelopes in the multi-purpose tray. Make sure that the
paper stack does not exceed the load limit guides.
• You cannot print on the reverse side (glued side) of envelopes.
• When printing reply postcards, match the paper settings and printing orientation
specified in the application with the actual printing orientation. (Example: For
Windows 2000/XP/Server 2003, select "Double Japan Postcard Rotated".)
• If the postcards are curled, flatten the curls by warping them in the opposite
direction before loading them.
• If you use postcards that have been poorly cut, multiple sheets of postcards may
be fed at once. In this case, align the edges of the stack on a hard, flat surface.
7
Align the paper guides with both sides of the stack.
IMPORTANT
Be sure to align the paper guides with the width of the paper. If the paper guides
are too loose or too tight, this may result in misfeeds or paper jams.
40
Paper Jams
When a paper jam occurs during printing for some reason, the printer beeps,
displaying the message <13 ヨウシガ ツマリマシタ > in the display. When a paper jam
occurs, remove the jammed paper using the following procedure, and then resume
the job. If the message that indicates the paper jam does not disappear even after
removing the jammed paper following the procedure, there is a possibility that torn
pieces of paper are still left inside the printer. Inspect each part of the printer again,
and completely remove all pieces of jammed paper.
WARNING
There are some areas inside the printer which are subject to high-voltages.
When removing jammed paper or when inspecting the inside of the printer, do
not allow necklaces, bracelets, or other metal objects to touch the inside of the
printer, as this may result in burns or electrical shock.
CAUTION
• The fixing unit and its surroundings inside the printer are hot during use. Make
sure the fixing unit is completely cool before removing the jammed paper.
Touching the fixing unit when it is still hot may result in burns.
• When removing jammed paper, take care not to allow the toner to come into
contact with your hands or clothing, as this will dirty your hands or clothing. If
they become dirty, wash them immediately with cold water. Washing with warm
water will set the toner and make it impossible to remove the toner stains.
• When removing paper jammed inside the printer, remove the jammed paper
gently to prevent the toner on the paper from scattering and getting into your
eyes or mouth. If the toner gets into your eyes or mouth, wash them
immediately with cold water and immediately consult a physician.
• When removing jammed paper, take care not to cut your hands with the edges
of the paper.
• Keep your hands or clothing away from the roller in the output area after
removing jammed paper completely. Even if the printer is not printing, sudden
rotation of the roller may catch your hands or clothing, resulting in personal
injury.
IMPORTANT
• Remove jammed paper while the power of the printer is ON. If the power is turned OFF,
the data being printed will be deleted.
• Applying excess force may result in tearing paper or damaging the parts in the printer.
When removing jammed paper, pull out the paper in the most appropriate direction,
judging from the position of the paper.
• If paper is torn, be sure to find and remove any remaining pieces of paper.
41
• The error message may remain if jammed paper is removed without opening the front
cover. In this case, open and close the front cover once.
• Do not touch the high-voltage contacts (A) or the electrical contact (B) shown in the
figure, as this may result in damage to the printer.
(A)
(B)
• Do not touch the transfer roller (C), as this may result in deterioration in print quality.
(C)
42
• The surroundings of the output tray and sub-output tray are hot during printing or
immediately after printing. When taking out of the paper or removing jammed paper, be
careful not to touch the surroundings of the output tray or sub-output tray.
43
Paper Jam Area
The messages displayed in the display indicate where the paper is jammed.
Output Tray
b
d
c
Multi-purpose Tray
Cassette 1
e
f
b
a
Sub-output Tray
Duplex Print Transport Area
Paper Feeder Unit (Optional)
Cassette 2
Paper flow for 1-sided printing
Paper flow for 2-sided printing
Paper Jam Area
44
Display Message
a
Duplex print transport area
リョウメンユニット エリア
b
Output tray, Sub-output tray
ハイシ エリア
c
Inside the front cover
マエカバー エリア
d
Multi-purpose tray
テザシトレイ エリア
e
Cassette 1
カセット 1 エリア
f
Cassette 2 (only when the paper feeder is
installed)
カセット 2 エリア
Procedure for Clearing Paper Jams
Remove any jammed paper using the following procedures.
1
Confirm all the messages that appear in the display.
Messages appear one at a time. Confirm all of them.
As the messages disappear when the cover is open, take a note of them if
required.
13 ヨウシガ ツマリマシタ
マエカバー エリア
2
If you are using the multi-purpose tray and see the jammed
paper inside the multi-purpose tray, simply pull out the paper
to remove it.
45
3
Close the multi-purpose tray.
a
b
c
46
4
Open the front cover.
Open the front cover gently while pressing the lever on the top surface of the
cover.
5
Remove the toner cartridge from the printer.
47
6
Place the toner cartridge into the protective bag.
7
Raise the transport guide, then tilt it toward you.
Holding the green tab, raise the transport guide, then tilt it toward you.
CAUTION
Do not take your hands off the transport guide. The transport guide may
snap back to its original position, and this may result in personal injury.
48
8
Remove any jammed paper by pulling it in the direction of the
arrow.
Remove the jammed paper gently to prevent unfixed toner from spilling.
IMPORTANT
If the jammed paper cannot be removed easily, do not try to remove it forcefully but
proceed to the next step.
9
Move the transport guide back to its original position slowly.
CAUTION
Do not take your hands off the transport guide until it moves back to its
original position. The transport guide may snap back to its original
position, and this may result in personal injury.
49
10 Check the output tray and remove any jammed paper.
IMPORTANT
If the jammed paper cannot be removed easily, do not try to remove it forcefully but
proceed to the next step.
NOTE
If unfixed toner is on the removed paper, it may adhere to the paper to be printed
next.
11 Open the sub-output tray.
Open the sub-output tray completely as shown in the figure.
50
12 Turn the green dial in the sub-output tray in the direction of
the arrow to send any jammed paper.
When you have been performing automatic 2-sided printing
13 Close the sub-output tray.
51
14 Close the front cover.
Close the front cover completely until it clicks.
15 Pull out the paper cassette.
52
If the paper feeder is installed, pull out the paper cassette of the paper feeder
also.
16 Push any jammed paper downward slowly and forcefully to
remove it.
In case of the printer unit
53
In case of the paper feeder
If you have not been performing automatic 2-sided printing, proceed to Step 20.
IMPORTANT
Be sure not to touch the feed rollers (A) of the printer unit and paper feeder. This
may result in damage to the printer or printer error.
(A)
54
17 Open the duplex print transport guide.
Press the green lock release switch (A) as shown in the figure.
(A)
18 Remove any jammed paper by pulling it in the direction of the
arrow.
55
19 Close the duplex print transport guide.
Close both sides of the duplex print transport guide firmly.
IMPORTANT
Make sure that the duplex print transport guide is closed completely. If the duplex
print transport guide is not closed completely, this may result in misfeeds or paper
jams.
20 Set the paper cassette in the printer.
Push the paper cassette into the printer firmly until the front side of the paper
cassette is flush with the front surface of the printer.
56
If the paper feeder is installed, set the paper cassette of the paper feeder also.
21 Open the front cover.
Open the front cover gently while pressing the lever on the top surface of the
cover.
57
22 Take the toner cartridge out of the protective bag.
23 Push the toner cartridge into the printer until it touches the
back of the printer while aligning (A) on both sides of the
toner cartridge with the toner cartridge guides inside the
printer.
(A)
(A)
58
24 Close the front cover.
Close the front cover completely until it clicks.
59
Replacing the Toner Cartridge
This section describes how to replace or handle the toner cartridges and
precautions on storing them.
When < トナー ヨウイ/カクニン > Appears
Toner cartridges are consumable products. If the toner is running out during
printing, a message appears in the display.
Message
16 ト ナ ー ヨ ウイ
16 ト ナ ー カ クニン
9F ト ナ ー カ クニン
1G ト ナ ー カ クニン
When it is
Displayed
Contents and Remedies
When the toner
cartridge needs to
be replaced soon
- You can continue to print.
- Have a new toner cartridge available.
- It is recommended that you replace the toner
cartridge before printing a large amount of
data.
When the toner
cartridge needs to
be replaced soon
- The printer stops printing.
- You can continue to print by pressing [ オンライ
ン ].
- Have a new toner cartridge available.
- It is recommended that you replace the toner
cartridge before printing a large amount of
data.
- You can continue to print.
When there is a
possibility that the - You can continue printing for a while, however,
as this may result in damage to the printer, it
toner cartridge has
is recommended to replace the toner
reached the end of
cartridge with a new one.
its life
- You can continue to print.
When the toner
- You can continue printing for a while, however,
cartridge has
as this may result in damage to the printer, it
reached the end of
is recommended to replace the toner
its life or when
cartridge with a new one.
there is a
possibility that a
toner cartridge
whose life has
once reached the
end is installed
* Whether <16 トナー ヨウイ > or < 16 トナー カクニン > appears when lifetime of the toner cartridge has
reached depends on the setting for < 警告処理 > in the セットアップ menu. The printer is set to display <16 ト
ナー ヨウイ > in the default settings.
60
IMPORTANT
If the printing appears faint or inconsistent even when the message < 16 トナー ヨウイ>
or <16 トナー カクニン > does not appear, this may be due to the toner cartridge
reaching the end of its life. Do not continue to use the toner cartridge, and replace it with
a new one when there is deterioration in print quality. When you are replacing the toner
cartridge, be sure to use a toner cartridge designed for this printer.
Model Name
LBP3410
Supported Canon Genuine Toner Cartridge
Cartridge 510
Cartridge 510 II
NOTE
• The lifetime of the toner cartridges (Canon Genuine Cartridges) designed for this printer
is as follows. The page counts are on the basis of "ISO/IEC 19752"* when printing A4
size paper with the default print density setting. The level of toner consumption varies
depending on the type of documents printed. If your average document contains a lot of
graphics, tables, or charts, the life of the toner cartridge will be shorter as they consume
more toner.
- Cartridge 510: Approximately 6,000 pages
- Cartridge 510 II: Approximately 12,000 pages
* "ISO/IEC 19752" is the global standard related to "Method for the determination of toner cartridge yield for
monochromatic electrophotographic printers and multi-function devices that may contain printer
components" issued by ISO (International Organization for Standardization).
• This section describes the procedure, taking Canon Cartridge 510 as an example.
Replacing the Toner Cartridge
Replace the toner cartridge with a new one using the following procedure.
WARNING
Do not throw a used toner cartridge into open flames, as this may cause the
toner remaining inside the cartridge to ignite, resulting in burns or a fire.
CAUTION
Take care not to allow the toner to come into contact with your hands or
clothing, as this will dirty your hands or clothing. If they become dirty, wash
them immediately with cold water. Washing with warm water will set the toner
and make it impossible to remove the toner stains.
IMPORTANT
Be sure to use only the toner cartridges designed for this printer.
NOTE
The packing materials may be changed in form or position to be placed, or may be added
or removed without notice.
61
1
Open the front cover.
Open the front cover gently while pressing the lever on the top surface of the
cover.
2
62
Remove the toner cartridge from the printer.
IMPORTANT
Do not touch the high-voltage contacts (A) or the electrical contact (B) shown in the
figure, as this may result in damage to the printer.
(A)
(B)
3
If chipped paper or toner accumulates on the transport guide,
clean the transport guide.
● Raise the transport guide.
Holding the green tab, raise the transport guide.
CAUTION
Do not take your hands off the transport guide. The transport guide may
snap back to its original position, and this may result in personal injury.
63
● Using a slightly dampened cloth with water, wipe off chipped paper
and toner that are attached to the transport guide.
After wiping off the dirt, wipe the area with a soft, dry cloth.
IMPORTANT
• Do not use a cleaning agent such as mild detergent.
• Be sure not to touch the feed roller (A). This may result in damage to the printer or
printer error.
(A)
• Be sure that no water or chipped paper is remaining on the transport guide.
• Be sure to finish with wiping with a dry cloth. Water remaining inside the printer
may result in damage to the printer.
64
● Move the transport guide back to its original position slowly.
CAUTION
Do not take your hands off the transport guide until it moves back to its
original position. The transport guide may snap back to its original
position, and this may result in personal injury.
4
Take the new toner cartridge out of the protective bag after
taking it out of the package.
Use scissors to open the protective bag so as not to damage the toner cartridge.
IMPORTANT
Keep the protective bag for the toner cartridge. It may be required after taking out
the toner cartridge for printer maintenance.
65
5
Hold the toner cartridge as shown in the figure, and shake it
gently 5 or 6 times to evenly distribute the toner inside the
cartridge.
IMPORTANT
• If toner is not distributed evenly, this may result in deterioration in print quality. Be
sure to carry out this procedure properly.
• Be sure to shake the toner cartridge gently. If you do not shake the cartridge gently,
toner may spill out.
6
Place the toner cartridge on a flat surface, fold back the tab of
the sealing tape a, and then pull out the sealing tape (approx.
52 cm long) gently b while supporting the toner cartridge.
Remove the sealing tape by hooking your fingers into the tab and pulling it out
straight in the direction of the arrow.
a
b
66
CAUTION
If the sealing tape is pulled out forcefully or stopped at midpoint, toner
may spill out. If the toner gets into your eyes or mouth, wash them
immediately with cold water and immediately consult a physician.
IMPORTANT
• Do not pull the sealing tape diagonally, upwards, or downwards. If the tape is
severed, it may become difficult to pull out completely.
• Pull out the sealing tape completely from the toner cartridge. If any tape remains in
the toner cartridge, this may result in poor print quality.
• When pulling out the sealing tape, be careful not to touch the toner cartridge
memory (A) or not to hold the drum protective shutter (B) with your hands.
(B)
(A)
• Dispose of the packing materials according to local regulations.
67
7
Hold the toner cartridge properly with the arrowed side facing
up as shown in the figure.
IMPORTANT
Do not hold the toner cartridge in a manner that is not directed in this procedure.
68
8
Push the toner cartridge into the printer until it touches the
back of the printer while aligning (A) on both sides of the
toner cartridge with the toner cartridge guides inside the
printer.
(A)
(A)
9
Close the front cover.
Close the front cover completely until it clicks.
IMPORTANT
• If you cannot close the front cover, check if the toner cartridge is installed properly.
If you try to close the front cover forcefully, this may result in damage to the printer.
• Do not leave the front cover open for a long time after installing the toner cartridge.
69
Canceling a Job
If you want to cancel the job currently being printed, perform "Cancel Job" using the
following procedure. A job cancel allows you to cancel the job currently being
received or processed. This option does not affect the next print data or the jobs
that have not been processed yet.
IMPORTANT
• Cancel the job while the printer is processing the data (While the ジョブ indicator is on or
blinking). No job is canceled by pressing [ジョブキャンセル] when the ジョブ indicator is off.
• The data that has already been processed and is being printed (started to be fed) cannot
be canceled. In this case, the next print data may be canceled.
• When there is any print data sent from a printer driver other than that for this printer,
multiple data may be canceled.
NOTE
When canceling a job, you may not be able to cancel the job even if < 03 ジョブ キャン
セル > is displayed.
Cancel a job using the following procedure. When canceling a job, be sure that the
indicator is on or blinking (when the job that you want to cancel is being
received or being processed).
ジョブ
1
Press [ ジョブキャンセル ].
2
When canceling the job, press [OK].
キャンセル ジッコウ?
03 ジョブ キャンセル
00 インサツ カノウ
A4
<03 ジョブ キャンセル > appears, and the print data being processed is canceled.
The job is canceled when <00 インサツ カノウ > appears.
IMPORTANT
You cannot operate the printer while <03 ジョブ キャンセル > is displayed.
70
Confirming the Printer Features
This printer is provided with a function of Status Print that allows you to check the
menu settings, etc. Use these functions when required after installing and
connecting the printer, for example when you want to check the operation.
Status Print prints information about the currently available functions, a list of the
menu settings, and others. Perform Status Print using the following procedure.
NOTE
• Status Print is to be printed on A4 size paper. Load A4 size paper in the paper cassette
or multi-purpose tray.
• The settings specified using the menu of the printer's control panel are reflected to Status
Print. For example, when the automatic 2-sided printing function is specified, Status Print
will be printed with two pages on both sides of paper. However, always a sheet of paper
is printed regardless of the number of copies.
オンライン
1
Make sure that the printer is online.
If the printer is not online, press [ オンライン ].
ユーティリティ
2
Press [ ユーティリティ ].
ユーティリティ
ステータスプリント
→
< ステータスプリント > is displayed in the display.
3
Press [OK].
ステータスプリント
→
ジッコウ チュウ
ステータスプリント
(Approx. 1 sec.)
→
Status Print is printed.
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4
Confirm the contents of the Status Print.
Status Print prints information as shown in the following figure. Status Print allows
you to confirm information about the currently available functions, a list of the
setting values specified in the printer function menu, the versions of the software
and hardware equipped with the printer, and number of the total print pages. You
can check the number of total print pages using "Page Count" on the lower right
of Status Print.
IMPORTANT
This is a sample of Status Print. The contents may differ from the Status Print
printed by your printer.
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Service Call Display
When a problem has occurred and the printer does not work properly, the service
call shown in the figure appears:
Message
Ennn-nnnn
("n" represents an
alphanumeric character)
E001-nnnn
E003-nnnn
("n" represents an
alphanumeric character)
F9-nn チェック プリンタ
("n" represents an
alphanumeric character)
1
Cause
Remedy
A problem has
occurred inside the
printer.
Cycle the power of the printer using the
following procedure. If the message does
not disappear after cycling the power of
the printer several times, contact your
local authorized Canon dealer.
A problem has
occurred with the
fixing unit of the
printer.
Perform the following procedures from
the Step 2 to contact your local
authorized Canon dealer.
Cycle the power of the printer using the
A problem has
following procedure.
occurred while the
printer is processing
print data.
Turn the power OFF, wait for 10 seconds or longer, and then
turn it ON again.
OFF
ON
If the message does not reappear, the printer can be used as normal. If the error
message still appears, proceed to the next step.
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2
3
Note down the alphanumeric characters and message in the
display.
Turn the printer and computer OFF a, remove the USB cable
b, disconnect the power plug from the AC power outlet c, and
then remove the ground wire from the ground terminal d.
c
d
b
a
a
IMPORTANT
After removing the power cord, store the ground wire with its cap on.
4
Contact your local authorized Canon dealer.
When contacting your Canon dealer, please report the problems and the code
number that you have noted.
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Message List
When the printer cannot continue printing for some reason (an error status), the
printer beeps, the メッセージ indicator comes on, and an error message that
indicates the description of the error appears in the display. A Warning message
appears in the display when the printer requires some remedy (a warning status)
although the job is not affected.
If either of these messages appears, perform the following procedures according to
the message.
NOTE
• When multiple warnings are occurring at the same time, the Waning messages appear
by rotation.
• When the printer is in error status and warning status at the same time, the Waning
message does not appear.
• For a message with the <Warning Message> mark, the printer does not stop the
operation even when the message is being displayed (when the printer is in a warning
status).
• For a message with the <Auto Error Skip> mark, you can skip the error by pressing [ オン
ライン ] and continue printing. However, part of the print data may be missing or it may
not be printed properly. When you want to stop the process, perform a soft reset to
eliminate the cause of the error, press [ オンライン ], and then print again. Also, you can
automatically skip the errors to which this mark is attached by setting < 自動エラースキップ
> in the セットアップ menu to < スル >.
Cause and Remedy
Message
Cause
02 レイキャクチュウ
Remedy
Cause
11 XXX ヨウシガアリマセン
(xxx indicates abbreviations
of paper sizes)
Remedy
The temperature of the fixing unit exceeded a
fixed value after printing (especially paper with a
narrower width) continuously.
Please wait a moment. The printer cools down
the fixing unit automatically. It resumes the job
after finishing the cool down process.
Paper of the size specified in the application is
not loaded in the paper source (in all the paper
sources when < 給紙モード > is set to < ジドウ >; in
the specified paper source when the setting is
fixed).
Refill or load paper.
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Message
12 カバーガ アイテイマス
13 ヨウシガ ツマリマシタ
Cause and Remedy
Cause
Remedy
The front cover is open.
Close the front cover firmly. If the printer is not
online, press [ オンライン ].
Cause
Remedy
Paper is jammed inside the printer.
Remove the jammed paper and set the paper
cassette and covers to the original position. If the
printer is not online, press [ オンライン ].
Cause
The toner cartridge is not installed or installed
improperly.
Install the toner cartridge properly.
14 トナー ミソウチャク
Remedy
Cause
Remedy
The toner cartridge needs to be replaced soon.
Although you can continue to print for a while,
have ready a new toner cartridge. When you print
a large amount of data, or white patches appear
on the images, replace the toner cartridge with a
new one. If the printer is not online after closing
the front cover, press [ オンライン ].
Cause
Remedy
The toner cartridge needs to be replaced soon.
Press [ オンライン ]. Although you can continue to
print for a while, have ready a new toner
cartridge. When you print a large amount of data,
or white patches appear on the images, replace
the toner cartridge with a new one. If the printer is
not online after closing the front cover, press [ オン
ライン ].
Cause
Paper of the size or type that cannot be fed from
the multi-purpose tray or paper cassettes is
specified.
If a paper source is specified, press [ 給紙選択 ],
then set < 給紙モード > to < ジドウ >.
16 トナー ヨウイ
<Warning Message>
16 トナー カクニン
18 キュウシ エラー
Remedy
Cause
1G トナー カクニン
<Warning Message>
Remedy
Cause
1H トナーセツゾクカクニン
<Warning Message>
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Remedy
The toner cartridge has reached the end of its life,
or there is a possibility that a toner cartridge
whose life has once reached the end is installed.
Check if the toner cartridge is proper.
There is a possibility that the toner cartridge is not
installed properly.
Remove the toner cartridge and reinstall it
properly.
Cause and Remedy
Message
Cause
32 リョウメンインサツ エ
ラー
<Auto Error Skip>
Remedy
The printer received data for 2-sided printing of a
paper size (including the paper orientation) or
paper type on which the printer cannot perform
automatic 2-sided printing.
Press [ オンライン ] to continue printing. However,
the data on each side is printed on two pages.
Cause
41 ヨウシサイズ カクニン
<Auto Error Skip>
The size of the paper loaded in the multi-purpose
tray or paper cassette is different from the setting
for < 手差しトレイ用紙サイズ > or < カセット N(N=1、
2)用紙サイズ > specified from the computer or
control panel.
Remedy Match the size specified in < 手差しトレイ用紙サイズ
> or < カセット N(N=1、2)用紙サイズ > and the
size of the loaded paper, and then press [ オンライ
ン ].
Cause
You are using LIPS LX Printer Driver, and you
loaded custom size paper of its long edges 215.9
mm or less in portrait orientation, and printed
when < 手差しトレイ用紙サイズ > or < カセット N
(N=1、2)用紙サイズ > is set to < フリー >.
Remedy Load the paper in landscape orientation, then
print again.
Cause
96 サブハイシトレイカクニン
/シメテ クダサイ
9F トナー カクニン
<Warning Message>
Remedy
Cause
Remedy
Cause
PC XXX ヨウシニ コウカ
ン
(xxx indicates abbreviations
of paper sizes)
Remedy
Paper was to be output with the printed side
facing up during automatic 2-sided printing.
Close the sub-output tray. The printer resumes
printing, and the paper is output to the output tray.
There is a possibility that a used toner cartridge
that has reached its lifetime is installed.
Check if the toner cartridge is proper.
The paper of the size specified in the application
is not loaded in the paper cassette or
multi-purpose tray, or the paper source for the
different paper size is selected.
Load the paper of the size selected in the
application (or the size specified by scaling
factors) in the selected paper cassette.
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