Designed to block nuisance calls
Quick User Guide
BT6510 Nuisance Call Blocker
Digital Cordless Phone with Answering Machine
Check box contents
Menu
Telephone line cord
(pre-installed)
Calls
Handset
Base
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH
750 mAh rechargeable
batteries
(already in handset)
Contents for each additional handset (multipacks only)
Menu
Calls
Handset
Charger
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH
750 mAh rechargeable
batteries
(already in handset)
Important
Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this
product might not work. Any replacement rechargeable batteries must be of the same type.
BT accepts no responsibility for damage caused to your BT6510 if you use any other type of batteries.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Contents
Quick set up .................................5
Getting to know your phone
Finding your way around
your phone................................ 15
Handset buttons ........................ 16
Base.......................................... 17
Using the phone
Block nuisance calls ................... 18
Block calls by type ..................... 18
Block calls by number ................ 19
Making calls .............................. 20
Make an external call ................. 20
End a call................................... 20
Receive a call ............................. 20
Mute......................................... 20
Incoming speech /
Handsfree volume...................... 21
Make a handsfree call................. 21
Contacts .................................... 22
3
Store a contact (up to 200) ......... 22
View/dial a contact .................... 22
Caller Display and the Calls list .... 23
View and dial from the Calls list... 23
Save a Calls list entry to
your contacts............................. 24
Set the time and date ................. 25
Set Parental control ................... 25
Answer machine ........................ 26
Message playback using
the handset ............................... 26
Message playback using the base 28
Help ..........................................29
General information
Guarantee ................................. 30
How to recycle your equipment .. 30
R&TTE Directive & Declaration
of Conformity ............................ 30
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
4
Menu map
Answer phone
View Messages
Outgoing msg
Record memo
Answer mode
Settings
Messages
Ans. & record
Answer only
Answer on/off
Answer mode
Text Alert
Ans. & record
Answer only
Call screening
Auto on/of
Remote access
Call control
1. 1571 2-9 Empty
Calling Features
Call Diversion
Cancel Ringback
Call Waiting
Reminder Call
Anon Call Reject
Display
Contrast
Level 1-5
By call type
By number
Mobile calls
International
Premium rate calls
All dialled calls
Call settings
Time and date
Auto answer
Auto end call
Auto join calls
First ring
Ringing
Base settings
PBX Code
S/ware version
Registration
Register
De-register
Change Sys. PIN
Reset
Contacts menu
Accessed by pressing
the
button
Calls list Menu
accessed by
pressing
* If a message has been left on the answer machine.
(Turn On, Turn Off, Check status)
(Set up, Cancel, Check status)
(Turn On, Turn Off, Check Status)
Ringing
Alert Tones
Handset tones
Block calls
Alarm
Time AM/PM
Melody
Time format
Time AM/PM
Date
All calls
When busy
Not answered
Sounds
Handset name
Alarm
Please Cal.., I’ll be th..,
What time.., I’ll call.., Happy Birt..)
Message alert
Service centres
Re-register
(Edit or Delete)
Settings
Do Not Disturb
VIP list
Set Remote Pin
Write Message
Inbox
Drafts
Sent folder
Templates
Settings
Speed Dial List
Incoming Calls
Parental Control
Clock/Alarm
Text Messages
(On or Off)
Ringtone
Volume (Ringer Off or Level 1-5)
(Handset 1-5)
H/set settings
Base settings
Clear user data
Add new contact
Edit contact
Delete contact
Memory status
Play message*
Save number
Delete call
Send text
Block number
Delete all
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Chapter
Quick set up guide
5
1 Plug in
2
1
3
1 The telephone line cord is already
fitted but don’t plug the other
end into the wall socket yet.
2 Plug the mains power adaptor
into the base, with the cable
clipped in the groove provided.
Turn the cable when clipping into
the groove so that the narrow
part fits between the clips before
turning the cable back to secure.
3 Plug the other end of the power
adaptor into the wall power
socket and switch on.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
6
Quick set up guide
2 Activate the batteries
1. Activate the batteries by pulling the plastic tab away from the back
of the handset.
I
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
2. The start-up animation will appear on the screen and the handset will
check for a link with the base station. Once found the screen will show
Please set the time and date.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Quick set up guide
3 Charge
Place the handset on the base and leave to charge for 24 hours.
Set up
Please set the
time and date.
OK
Important
Charge the handset batteries for
24 hours or your phone might
not work.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
7
8
Quick set up guide
4 Connect the phone line cord
After 24 hours, plug the phone line cord into the phone wall socket.
If you ever need to remove the batteries, simply slide open the battery
compartment cover and ease out the batteries.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Quick set up guide
5 Follow the set up wizard
Set the time and date
1. Select OK by pressing the Left option button
under the screen. The set up wizard will
begin. Follow the prompts to complete the set
up process.
Tip: when prompted to select OK you can
button in the centre of the
press the
keypad if you prefer.
2. Use the keypad to enter the time using the 12
hour clock format e.g. for 3:32 pm you need to
enter 03:32.
3. Press
press or to select AM or PM.
4. Press
enter the date in the format
DD/MM/YYYY
5. Press Save. Saved is displayed.
Set up
Please set the
time and date.
OK
Set up
Time
HH:MM
AM/PM
AM
Save
Back
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
9
10
Quick set up guide
Complete the set up tasks
6. If you wish to continue following the set
up wizard, select Yes. (If you don’t want to
follow the wizard, select No and you can start
using your phone).
Set up
Would you like
us to guide you
through some
set up tasks?
Yes
7.
8.
9.
10.
11.
12.
Record your outgoing message
If you wish to complete this step, select Yes
(or No to continue to the next step).
Record message is highlighted, press Select.
Follow the voice prompt and speak your
message into the phone after the tone.
Select Save when you’ve finished.
Your message will be played back to you.
Select Done.
No
Set up
Do you want to
record your
answer phone
outgoing
message now?
Yes
No
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Quick set up guide
Register for text messaging
13. If you wish to complete this step, select Yes
(or select No to continue to the next step).
14. If you selected Yes, a text message will
be sent to BT to register you to BT’s text
messaging service.
You will see a confirmation message that
the text has been sent (and in due course
you will receive a confirmation text message
in return).
Important
You need to have a Caller Display service
from your network provider to use Block
Calls, Visual Voicemail, Calls List, Text
Messaging and other Caller Display enabled
features. Charges may apply. There is no
subscription charge for text messaging
(other than the subscription to Caller
Display). Visit bt.com to find out how much
it costs to send a text message, the cost will
depend on your call package.
Send message
Registering for
text messages
Set up
Please use
Caller display
to get access
to more features
OK
15. Select OK to move to the next step.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
11
12
Quick set up guide
Add contacts
16. If you want to add some contact numbers
now, select Yes (or select No to continue to
the next step).
Set up
Do you want to
add some
contacts now?
Yes
No
17. Enter the contact name using the keypad
.
and press
18. Enter the home phone number. You can then
press
and enter a mobile number and
then a work number if you want to.
19. Select Save when you’ve finished.
Add contact
Abc
Name
I
Home
Mobile
Save
Back
Home
Mobile
Work
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Quick set up guide
20. Select Yes if you want to enter more contacts
or No if you don’t want to for now.
Follow steps 17, 18 and 19 on page 12
for instructions on how to add a contact.
Set up
Do you want to
add another
contact?
Yes
No
21. Select OK to complete the set up wizard.
You can now start using your phone.
Please read the rest of this Quick User Guide
for instructions on how to use the most
popular features of your BT6510 phone.
Set up
Set up
complete.
Please read the
quick start
guide
OK
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
13
14
Quick set up guide
6 Set up your additional
handsets (multi packs only)
1. For additional handsets and chargers: plug the mains power adaptor into
the back of the charger and plug the other end into the mains wall socket
and switch on the power.
2. Activate the batteries as explained on page 6. If you set the time and date
on the first handset then it will be shared with all other handsets in your
multi pack once you activate the batteries.
3. Place the handset on the charger to charge for 24 hours.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Getting to know your phone
Finding your way around your phone
Your BT6510 has an easy to use menu system.
When the handset is switched on and at the home screen:
1. Select Menu by pressing the Left option button
2. Use the
or
to open the main menu.
button to scroll through the available menu options.
3. When the menu you want is displayed, select by pressing the Left option
or press .
button
4. Use the
or
button to scroll through the available sub menu
options. When the sub menu you want is highlighted, select by pressing
or press .
the Left option button
Select the Back option if you want to return to the previous screen.
To exit a menu and return to the home screen, press
.
If no buttons are pressed for 30 seconds, the handset returns to the home
screen automatically.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
15
16
Getting to know your phone
Handset buttons
Left option button
See page 15.
Right option button
In answer machine mode, deletes
current message playing.
Up/Volume
Move up through menu options,
increase volume, page 21.
OK
From home screen, press to access a highlighted
event e.g. missed calls, answer phone messages
and text messages on the display.
Contacts
Access stored Contacts, page 22.
Talk/Handsfree
Make/receive calls, page 20.
Switch handsfree on/off, page 21
Calls/Down
Enter calls list, page 23, decrease
volume, page 21 and move down
through menu options.
1 (Speed dial)
Press and hold to dial BT 1571
or a stored speed dial number.
Press and hold to turn handset
ringer on/off.
Menu
Calls
ECO/R (Recall)
Long press to turn Eco mode on/off.
R (Recall) for use with some BT Calling Features
and when connected to a switchboard/PBX.
</>
Left and right navigation buttons.
In text edit/entry mode, press to move cursor.
End call/on or off
End a call, page 20.
Press and hold to switch handset on/off.
In menu mode, press to return to home screen.
2-9 (Speed dial)
Press and hold buttons 2-9 to dial a stored
speed dial number.
Press and hold to lock/unlock keypad.
Toggle between upper/lower case characters.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Getting to know your phone
Base
Play
Green light on button flashes
when there are new messages.
Press to play messages.
Red charging light
On when handset is in
base charging.
Skip>>
Skip forward
to start of next
message during
playback.
Green In use light
On when base is
connected to power.
Flashes when phone
rings, during a call
and registration.
Skip<<
Repeat current
message.
Volume
Adjust base ringer
volume and speaker
volume during voice
message playback.
Answer on/off
Turn answer
machine on/off.
Red light on button is on
when answer machine is on.
Press twice to
skip to previous
message.
Stop
Stop message
during playback.
Find
Press to locate handsets.
Delete
During playback, press to
delete message playing.
In idle, press to delete
all old messages.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
17
18
Using the phone
Block nuisance calls
For information on more Call control
settings, see the full online user guide at
bt.com/producthelp
Block calls by type
(e.g. withheld or international numbers)
to Call control
1. Select Menu, scroll
and press Select.
You must subscribe to a Caller Display
service from your network provider for
the block nuisance calls feature to work.
Charges may apply. Please check with your
telephone service provider.
2. Follow the instructions to set your PIN for the
first time and select OK.
3. Incoming calls is highlighted, press Select.
to highlight Block calls and press Select.
4. Press
5. When By call type is highlighted, press Select.
8:00pm
ANS
Call
Control
Select
Back
Call control
Incoming calls
Parental control
VIP list
Change PIN
Select
Back
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Using the phone
6. Use the and buttons to select either Blocked
or Allowed for International calls and then press
By call type
and follow the same procedure for Withheld
number, No Caller ID and Payphone number.
International
Block calls by number
1. Press Calls, highlight the number you wish to
block and select Options.
2. Scroll
to Block number and press Select.
If you haven’t set up your access PIN yet, you
will be prompted to follow the instructions.
If the access PIN has been set you will be
prompted to enter the 4 digit PIN, then select OK.
3. The number you selected to block is
highlighted select Save.
< Allowed
>
Withheld number
Allowed
Save
Back
Calls list
Fi & Nick
10:17am Today
PPI Call
10:16am Today
Options
Back
Calls from numbers stored in your blocked calls list cannot leave a
message on your answer machine but calls blocked by call type can.
Calls that are blocked appear in your calls list with in front of them.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
19
20
Using the phone
Making calls
Make an external call
1. Press
.
2. When you hear the dial tone, enter the number.
End a call
1. Press
.
Enter number:
0123I
Options
Clear
Receive a call
When you receive a call, the phone rings
and the display shows Incoming call and .
If you’ve got a caller display service, the display
shows the incoming call, caller’s number
(if available) or the caller’s name.
to accept the call.
1. Press
Mute
1. During a call, select Mute by pressing the Right option button.
The display shows Call muted and your caller can’t hear you.
2. Select Unmute to return to your caller.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Using the phone
Incoming speech / Handsfree volume
or
to increase or decrease
1. Press
the volume.
Subsequent presses will change the volume,
you will hear the volume level with each press.
Call volume
Hide
From the home screen, you can press
to change the Ringer volume settings too.
Call volume
Hide
Make a handsfree call
twice.
1. Enter the number then press
is displayed. You hear your call over the
handset loudspeaker.
2. Press
to switch the call between the
earpiece and the loudspeaker.
3. Press
to end the call.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
21
22
Using the phone
Contacts
Store a contact (up to 200)
1. From the home screen, press
.
2. Select Options. Add contact is highlighted,
press Select.
3. Enter the new contact name using the keypad
then press
and enter the home
and
phone number. You can then press
enter a mobile number and then a work number
if you want to. Select Save when you’ve finished.
The display will show Contact saved.
View/dial a contact
to open
1. From the home screen, press
your contact list.
2. Press
or
to scroll through and view
the entries.
3. To dial an entry, press
when the entry is
highlighted. If the entry has more than one
number saved under it you will need to highlight
again.
the number you want and then press
Add contact
Abc
Name
I
Home
Mobile
Save
Back
Contacts
Mark
Mum
Richard
Tom
Options
Back
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Using the phone
Caller Display and the Calls list
For Block Calls, Caller Display and the Calls list, you must subscribe to a
Caller Display service for these features to work. Your network provider
may charge you for this service.
View and dial from the Calls list
(up to 50 incoming and 30 outgoing calls)
or select Calls. The most recent entry
1. Press
is at the top of the list. (If there are no entries
List empty will be displayed.)
or
to scroll through and view
2. Press
the list.
3. To dial an entry, when the entry you want is
.
highlighted, press
Calls list
Richard
4:18pm Fri
Roberta
6:29pm 18 Apr
Options
Back
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
23
24
Using the phone
Save a Calls list entry to your contacts
1. Press
or select Calls, then press
to highlight the entry you want
or
and select Options.
2. Highlight Save number and press Select.
3. You now have two options:
i) To save this as a new contact, highlight
New contact and press Select. Highlight
the type of number, then press Select.
Enter the contact name and select Save.
ii) To add to an existing contact, highlight
Add to contact and press Select. Scroll to
highlight the entry you want and press Select.
Highlight the number type where you want to
save the number (Home, Work or Mobile) and
press Select.
Calls
Save number
Delete call
Send text
Block number
Select
Back
Save number
New contact
Add to contact
Select
Back
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Using the phone
Set the time and date
1. Select Menu, scroll
and press Select.
to display Clock/Alarm
to highlight Time and date and
2. Press
press Select.
3. Enter the digits for the time, (you will also need
to select AM or PM if 12 hour format has been
and enter
set using or ). Then press
the date. Select Save.
Clock/Alarm
Alarm
Time and date
Time format
Select
Back
Set Parental control
1. Select Menu, scroll
to Call control and
press Select.
2. Enter the access PIN and select OK. Press
to highlight Parental Control and press Select.
3. Press or to select Allowed or Barred for
and follow the
Mobile Calls, then press
same procedure for International, Premium
rate and All dialled calls then select Save.
The display will show Parental control settings
saved. You will then be prompted to add some
VIPs if you haven’t already assigned any.
Parental control
Mobile calls
< Allowed
>
International
Allowed
Save
Back
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
25
26
Using the phone
Answer machine
Message playback using the handset
1. Highlight the answer phone icon on the home
screen and press , or
i. Select Menu, Answer Phone is displayed,
press Select.
ii. View Messages will be displayed, press Select.
8:00pm
Lounge
1
1
Menu
2. A list of your answer phone messages will be
displayed with the most recently received
highlighted at the top.
3. Use
or
to scroll through the list to
highlight the message you wish to listen to and
press .
i.If you have more than one message stored and
want to listen to them all, select Options.
Play all will be highlighted, press Select.
ANS
1
Calls
Messages
Gordon
6.30pm Sun
---End--Select
Back
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Using the phone
4. As each message is played, the handset will display the number or the
name if you have Caller Display and a name/number match and the
time and date it was received. If you have any old (already listened to)
messages these will be played after your new messages.
During playback you have the following options:
or
to adjust the playback volume.
to switch private playback through the handset to
handsfree playback.
or
once to repeat the current message playing from the beginning.
or
twice within a second to skip back to the previous message.
or
once to skip forward to the next message.
Delete or
to delete the current message playing.
At the end of playback, you will hear, “End of messages,” and the same
message will be displayed. The answer phone icon on the home screen
will be renumbered to take into account any deleted messages.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
27
28
Using the phone
Message playback using the base
Press . If you have messages they will be played, new (unplayed)
messages first followed by old (played) messages.
During playback:
Press
to stop playback. The base will return to idle.
Press
to pause and resume playback.
Press
to delete the message being played.
Press
to skip forward to the start of the next message.
Press
to skip back to the start of the current message.
Press
twice to skip back to the start of the previous message.
Press
to increase or decrease the playback volume level.
At the end of playback the base will return to idle mode and messages will
be renumbered to take into account any deleted messages.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Help
Phone doesn’t work
• Have you activated the batteries correctly? See page 6.
• Check that the mains power is correctly connected.
No dial tone or line cord error message displayed on screen
• Is the telephone cord plugged into the base and phone wall socket?
• Check that the mains power is correctly connected.
• Only use the telephone cord supplied with the phone.
Can’t make or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
• Check that product call barring is not active – see Parental control on page 25.
• Has there been a power cut? If so, place the handset back on the base for ten
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
You have a dial tone, but the phone won’t dial out
• If you’re connected to a switchboard, check whether you need to dial an access
code, see the full user guide, go to bt.com/producthelp.
Handset doesn’t ring
• The ringer volume may be switched off, see page 21.
• Check that the mains power is correctly connected.
• Do Not Disturb may be switched on, see the full user guide, go to
bt.com/producthelp.
• Block nuisance calls may be switched on, see page 18.
• Make sure the handset is registered to the base, see the full user guide,
go to bt.com/producthelp.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
29
30
General information
For information on safety instructions, cleaning,
technical information or connecting to a switchboard,
please refer to the ‘General Information’ section in the
full user guide at bt.com/producthelp
Guarantee
Your BT6510 is guaranteed for a period of 12 months
from the date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT6510, or any
component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT or its agent as
instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear, neglect,
tampering with the equipment, or any attempt at
adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
To find out what to do, if your phone is in or outside of
the 12 month guarantee, please look in the full user
guide at bt.com/producthelp
How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrica
or electronic equipment, so DO NOT put it in
your normal rubbish bin.
It’s all part of the Waste Electrical and Electronic
Equipment (WEEE) Directive to recycle products in the
best way – to be kinder to the planet, get rid of dangerous
things more safely and bury less rubbish in the ground.
You should contact your retailer or supplier for advice
on how to dispose of this product in an environmentally
friendly way.
Warning
You won’t be able to call 999 from this phone if there’s
a power cut, so make sure you’ve got another way to
call for help in an emergency.
R&TTE Directive & Declaration
of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications
Terminal Equipment Directive (1999/5/EC).
For a copy of the Declaration of Conformity please refer
to bt.com/producthelp
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
For a Better Future
We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.
To find out about what we are doing, visit
bt.com/betterfuture
Minimum:
H: 12mm
W: 26.523
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2013.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.
Designed by The Art & Design Partnership.
Available in other formats including braille, large print or audio CD.
If you would like a copy, please call 0800 145 6789*.
* Calls made from within the UK mainland network are free.
Mobile and international call costs may vary.
BT6510 (06/13) Issue 2