Compaq nx9420 - Notebook PC Specifications

Maintenance and Service
Guide
HP Compaq nw9440 Notebook PC
HP Compaq nx9420 Notebook PC
Document Part Number: 412725-003
May 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel is a trademark or registered trademark of Intel
Corporation or its subsidiaries in the United States and other countries.
Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq nw9440 Notebook PC
HP Compaq nx9420 Notebook PC
Third Edition: May 2007
First Edition: March 2006
Document Part Number: 412725-003
Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Computer Setup Defaults . . . . . . . . . . . . . . . . . . . . . 2–3
Computer Setup Menus. . . . . . . . . . . . . . . . . . . . . . . 2–4
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10
3 Illustrated Parts Catalog
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
Display Assembly Components . . . . . . . . . . . . . . . 3–16
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19
Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20
Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–21
Sequential Part Number Listing . . . . . . . . . . . . . . . 3–24
Maintenance and Service Guide
i
Contents
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .
4–1
4–2
4–2
4–2
4–3
4–4
4–5
4–6
4–7
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–12
5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
5.9 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.10 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
5.12 Internal Memory Module . . . . . . . . . . . . . . . . . . . 5–24
5.13 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.14 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.15 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32
5.16 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34
5.17 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.18 Processor Heat Sink . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38
5.20 Video Board Heat Sink . . . . . . . . . . . . . . . . . . . . . 5–40
5.21 Video Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.22 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
ii
Maintenance and Service Guide
Contents
5.23
5.24
5.25
5.26
5.27
Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB/Audio Board . . . . . . . . . . . . . . . . . . . . . . . . .
PC Card/Smart Card Assembly. . . . . . . . . . . . . . .
5–63
5–66
5–68
5–75
5–78
6 Specifications
A
Screw Listing
B Software Backup and Recovery
C Display Component Recycling
D Connector Pin Assignments
E Power Cord Set Requirements
Index
Maintenance and Service Guide
iii
Contents
iv
Maintenance and Service Guide
1
Product Description
The HP Compaq nw9440 Notebook PC and HP Compaq nx9420
Notebook PC offer advanced modularity, Intel® Core Duo
processors, and extensive multimedia support.
HP Compaq nw9440 Notebook PC and HP Compaq nx9420
Notebook PC
Maintenance and Service Guide
1–1
Product Description
1.1 Features
■
The following processors, varying by computer model:
❏ Intel Core Duo T2600 (2.17-GHz)
❏ Intel Core Duo T2500 (2.00-GHz)
❏ Intel Core Duo T2400 (1.83-GHz)
❏ Intel Core Duo T2300 (1.66-GHz)
■
The following displays are available, varying by
computer model:
❏ 17.0-inch, WUXGA+WVA, TFT (1920 × 1200) with over
16.8 million colors with AntiGlare
❏ 17.0-inch, WSXGA+WVA, TFT (1680 × 1050) with over
16.8 million colors with AntiGlare
❏ 17.0-inch, WXGA+WVA, TFT (1440 × 900) with over
16.8 million colors with AntiGlare
❏ 17.0-inch, WSXGA+WVA, TFT (1680 × 1050) with over
16.8 million colors with BrightView
■
■
■
■
■
■
■
1–2
100-, 80-, and 60-GB high-capacity hard drive, varying by
computer model
256-MB DDR2 synchronous DRAM (SDRAM) at 533 MHz
and 667 MHz, expandable to 4.0 GB
Microsoft® Windows® XP Professional
Full-size Windows keyboard with numeric keypad
TouchPad and pointing stick pointing devices, including
a dedicated vertical scroll region (select models only)
Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
Integrated high-speed 56K modem with RJ-11 jack
Maintenance and Service Guide
Product Description
■
■
■
■
■
■
■
■
Integrated wireless support for Mini Card IEEE 802.11a/b/g
or 802.11b/g Wireless LAN (WLAN) device
Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards, varying by
computer model
External 120- and 90-watt AC adapters with 3-wire power
cord, varying by computer model
8-cell Li-Ion battery pack
Stereo speakers
Volume up, volume mute, and volume down buttons
Support for the following optical drives:
❏ DVD±RW and CD-RW Combo Drive
❏ DVD/CD-RW Combo Drive
❏ DVD-ROM drive
Connectors:
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Four Universal Serial Bus (USB) v. 2.0
❏ SmartPower
❏ External monitor
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ IEEE 1394
❏ Accessory battery
❏ Digital Media Slot
❏ Parallel port
❏ S-Video-out
❏ Docking connector
Maintenance and Service Guide
1–3
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.9, “RTC Battery,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1–4
Maintenance and Service Guide
Product Description
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting the level of performance
■
Battery calibration
■
Lid switch standby/resume
■
Power button
■
Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide
1–5
Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item
Component
Function
1
Wireless light
On: An integrated wireless device, such as
a wireless local area network (LAN) device
and/or a Bluetooth® device, is turned on.
2
Power light
■ On: The computer is on.
■ Blinking: The computer is in standby.
■ Blinking rapidly: An AC adapter with a
higher power rating should be
connected.
■ Off: The computer is off or in hibernation.
1–6
Maintenance and Service Guide
Product Description
Table 1-1
Front Components (Continued)
Item
Component
Function
3
Battery light
■ Amber: A battery pack is charging.
■ Green: A battery pack is close to full
charge capacity.
■ Blinking amber: A battery pack that is the
only available power source has reached
a low-battery condition. When the battery
reaches a critical low-battery condition,
the battery light begins blinking more
quickly.
■ Off: If the computer is connected to an
external power source, the light is turned
off when all batteries in the computer are
fully charged. If the computer is not
connected to an external power source,
the light is turned off until the battery
reaches a low-battery condition.
4
Drive light
Blinking: The hard drive or optical drive is
being accessed.
5
Display release latch
Opens the computer.
6
Stereo speakers (2)
Produce stereo sound.
7
Digital Media Slot
Supports 7 optional digital memory card
formats: SD (Secure Digital) Memory Card,
MultiMediaCard, Memory Stick, Memory
Stick Pro, Memory Stick Duo (with adapter),
SmartMedia, and xD-Picture Card.
Maintenance and Service Guide
1–7
Product Description
The external components on the right side of the computer are
shown below and described in Table 1-2.
Right-Side Components
1–8
Maintenance and Service Guide
Product Description
Table 1-2
Right-Side Components
Item
Component
Function
1
Audio-out
(headphone) jack
Connect optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.
2
Audio-in
(microphone) jack
Connects an optional monaural
microphone.
3
USB ports (2)
Connect USB 1.1- and 2.0-compliant
devices to the computer using a standard
USB cable, or connect an optional External
MultiBay II to the computer. The MultiBay II
must also be connected to an external
power source.
4
Optical drive
Supports an optical disc. The type of optical
drive varies by model.
5
RJ-45 (network) jack
Connects an optional network cable.
Maintenance and Service Guide
1–9
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-3.
Left-Side Components
Table 1-3
Left-Side Components
Item
Component
Function
1
Exhaust vent
Provides airflow to cool internal
components.
Ä
To prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs,
or clothing, to block airflow.
2
Smart Adaptor power
connector
Connects an AC adapter or an optional
power adapter.
3
External monitor port
Connects an optional VGA external monitor
or projector.
4
S-Video-out jack
Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.
5
USB ports (2)
Connect USB 1.1- and 2.0-compliant
devices to the computer using a standard
USB cable, or connect an optional External
MultiBay II to the computer. The MultiBay II
must also be connected to an external
power source.
1–10
Maintenance and Service Guide
Product Description
Table 1-3
Left-Side Components (Continued)
Item
Component
Function
6
1394 port
Connects an optional 1394a device such
as a scanner, digital camera, or digital
camcorder.
7
Smart card slot
Supports optional smart cards.
8
PC Card slot
Supports optional Type I, Type II, or
Type III 32-bit (CardBus) or 16-bit
PC Cards.
Maintenance and Service Guide
1–11
Product Description
The external components on the rear panel of the computer are
shown below and described in Table 1-4.
Rear Panel Components
1–12
Maintenance and Service Guide
Product Description
Table 1-4
Rear Panel Components
Item
Component
Function
1
Security cable slot
Attaches an optional security cable to the
computer.
Ä
Security solutions are designed to
act as deterrents. These deterrents
may not prevent a product from
being mishandled or stolen.
2
Battery bay
Holds a battery pack.
3
Exhaust vent
Provides airflow to cool internal
components.
Ä
4
RJ-11 (modem) jack
Maintenance and Service Guide
To prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs,
or clothing, to block airflow.
Connects the modem cable.
1–13
Product Description
The standard keyboard components of the computer are shown
below and described in Table 1-5.
Standard Keyboard Components
1–14
Maintenance and Service Guide
Product Description
Table 1-5
Standard Keyboard Components
Item
Component
Function
1
f1 to f12 keys (12)
Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
2
caps lock key
Enables caps lock and turns on the
caps lock light.
3
fn key
Executes frequently used system
functions when pressed in combination
with a function key or the esc key.
4
Windows logo key
In Windows, displays the Windows
Start menu.
5
Windows
applications key
In Windows, displays a shortcut menu
for items beneath the pointer.
6
Arrow keys
Moves the cursor around the screen.
7
Keypad keys (16)
In Windows, can be used like the keys
on an external numeric keypad.
8
num lock key
Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
Maintenance and Service Guide
1–15
Product Description
The computer top components are shown below and described in
Table 1-6.
Top Components
Table 1-6
Top Components
Item
Component
Function
1
Power light
■ On: The computer is on.
■ Blinking: The computer is in standby.
■ Blinking rapidly: An AC adapter with a
higher power rating should be
connected.
■ Off: The computer is off or in
hibernation.
Power button
When the computer is:
■ Off, press to turn on the computer.
■ On, briefly press to initiate hibernation.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.
If the system has stopped responding and
Windows shutdown procedures cannot be
used, press and hold for 5 seconds to turn
off the computer.
1–16
Maintenance and Service Guide
Product Description
Table 1-6
Top Components (Continued)
Item
Component
Function
2
Wireless button
Turns the wireless functionality on or off,
but does not create a wireless connection.
establish a wireless connection,
✎ To
a wireless network must already be
set up.
3
Wireless light
On: An integrated wireless device, such as
a wireless local area network (LAN) device
and/or a Bluetooth® device, is turned on.
Info Center button
Enables you to view a list of commonly
used software solutions.
Presentation mode
button
Turns on Presentation mode.
QuickLaunch
Calculator button
Opens the Microsoft Windows calculator.
This button can also be reassigned to an
Internet or network destination or to any
software application or data file.
you press the QuickLaunch
✎ When
calculator button, num lock is
enabled.
4
Caps lock light
On: caps lock is on.
5
Num lock light
On: num lock or the numeric keypad is on.
6
Volume mute button
Mutes or restores speaker volume.
7
Volume down button
Decreases speaker volume.
8
Volume up button
Increases speaker volume.
Maintenance and Service Guide
1–17
Product Description
The computer pointing device components shown below and
described in Table 1-7.
Pointing Device Components
1–18
Maintenance and Service Guide
Product Description
Table 1-7
Pointing Device Components
Item
Component
Function
1
Pointing stick
(select models only)
Moves the pointer and selects or activates
items on the screen.
2
Pointing stick buttons
(select models only)
Function like the left, middle, and right
buttons on an external mouse.
3
TouchPad
Moves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.
4
Fingerprint reader
(select models only)
Allows a fingerprint logon to Windows
instead of using a password.
5
TouchPad buttons (2 or
3 buttons, varying by
computer model)
Function like the left, middle, and right
buttons on an external mouse.
6
TouchPad scroll zone
Scrolls up or down.
Maintenance and Service Guide
1–19
Product Description
The external components on the bottom of the computer are
shown below and described in Table 1-8.
Bottom Components
Table 1-8
Bottom Components
Item
Component
Function
1
Primary battery bay
Holds the primary battery pack.
2
Primary battery locking
latch
Secures the primary battery pack into
the battery bay.
3
Docking connector
Connects the computer to an optional
docking device.
4
Accessory battery
connector
Connects an optional HP Ultra-Capacity
Battery or HP Extended Life Battery.
1–20
Maintenance and Service Guide
Product Description
Table 1-8
Bottom Components (Continued)
Item
Component
Function
5
Memory module
compartment
Contains one memory slot that supports
replaceable memory modules.
Mini Card compartment
Holds an optional wireless LAN device.
Ä
To prevent an unresponsive
system and the display of a
warning message, install only a
Mini Card device authorized for
use in your computer by the
governmental agency that
regulates wireless devices in
your country. If you install a
device and then receive a
warning message, remove
the device to restore computer
functionality. Then contact
Customer Care.
6
Hard drive bay
Holds the primary hard drive.
7
Primary battery release
latch
Releases the primary battery pack from
the battery bay.
8
Exhaust vents
Provides airflow to cool internal
components.
Ä
Maintenance and Service Guide
To prevent overheating, do not
obstruct fans. Do not allow a hard
surface, such as a printer, or a
soft surface, such as pillows,
thick rugs, or clothing, to block
airflow.
1–21
Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
Ä
■
Audio
■
Display
■
Hard drive
■
Intel Core Duo processors
■
Keyboard and TouchPad
■
Memory modules
■
Mini Card module
■
PC Card
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the computer.
1–22
Maintenance and Service Guide
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be
used even when the operating system is not working or will not
load.
of the Computer Setup menu items listed in this guide
✎ Some
may not be supported by your computer.
devices are not supported in Computer Setup. You
✎ Pointing
must use the keyboard to navigate and make selections.
external keyboard connected by USB can be used with
✎ An
Computer Setup only if USB legacy support is enabled.
The information and settings in Computer Setup are accessed
from the File, Security, Diagnostics, and System Configuration
menus.
Maintenance and Service Guide
2–1
Troubleshooting
1. Open Computer Setup by turning on or restarting the
computer, and then pressing f10 while the “F10 = ROM
Based Setup” message is displayed in the lower-left corner of
the screen.
In Computer Setup, the following shortcuts are available:
❏ To change the language, press f2.
❏ To view navigation information, press f1.
❏ To close open dialog boxes and return to the main
Computer Setup screen esc.
2. Select the Files, Security, Diagnostics, or System
Configuration menu.
3. To exit Computer Setup, choose one of the following
methods:
❏ To exit Computer Setup without saving your preferences,
use the arrow keys to select File > Ignore Changes and
Exit. Then follow the instructions on the screen.
❏ To save your preferences and exit Computer Setup, use
the arrow keys to select File > Save Changes and Exit.
Then follow the instructions on the screen.
Your preferences go into effect with the computer restarts.
2–2
Maintenance and Service Guide
Troubleshooting
Computer Setup Defaults
To return all settings in Computer Setup to the values that were
set at the factory:
1. Open Computer Setup by turning on or restarting the
computer, and then pressing f10 while the “F10 = ROM
Based Setup” message is displayed in the lower-left corner of
the screen.
In Computer Setup, the following shortcuts are available:
❏ To change the language, press f2.
❏ To view navigation information, press f1.
❏ To close open dialog boxes and return to the main
Computer Setup screen esc.
2. Use the arrow keys to select File > Restore defaults, and
then press enter.
3. When the confirmation dialog box opens, press f10.
4. Select the Restore defaults check box, and then press enter.
5. To confirm the restoration, press f10.
6. To save your preferences and exit Computer Setup, use the
arrow keys to select File > Save Changes and Exit. Then
follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
password and security settings are not changed when you
✎ Your
restore the factory default settings.
Maintenance and Service Guide
2–3
Troubleshooting
Computer Setup Menus
The menu tables in this section provide an overview of Computer
Setup options.
of the Computer Setup menu items listed in this chapter
✎ Some
may not be supported by your computer.
Table 2-1
File Menu
Select
To Do This
System Information
■ View identification information for the computer
and the battery packs in the system.
■ View specification information for the
processor, cache and memory size, system
ROM, video revision, and keyboard controller
version.
Restore defaults
Replace the configuration settings in Computer
Setup with factory default settings. (Password and
security settings are not changed when you
restore the factory default settings.)
Ignore changes and exit
Cancel changes entered during the current
session. Then exit and restart the computer.
Save changes and exit
Save changes entered during the current session.
Then exit and restart the computer. Your changes
go into effect when the computer restarts.
2–4
Maintenance and Service Guide
Troubleshooting
Table 2-2
Security Menu
Select
To Do This
Setup password
Enter, change, or delete a setup password.
Power-on password
Enter, change, or delete a power-on password.
Password options
■ Enable/disable stringent security.
■ Enable/disable password requirement on
computer restart.
DriveLock passwords
■ Enable/disable DriveLock on any computer
hard drive and optional MultiBay hard drives.
■ Change a DriveLock user or master password.
settings are accessible only
✎ DriveLock
when you enter Computer Setup by turning
on (not restarting) the computer.
Smart Card security
Enable/disable support for smart card and Java™
Card power-on authentication.
authentication for smart cards is
✎ Power-on
supported only on computers with optional
smart card readers.
TPM Embedded Security
Enable/disable support for TPM (Trusted Platform
Module) Embedded Security, which protects the
computer from unauthorized access to owner
functions in Embedded Security for ProtectTools.
For more information, refer to the ProtectTools
Security Manager Reference Guide located in the
Help and Support Center, or refer to Credential
Manager for ProtectTools online Help.
Maintenance and Service Guide
2–5
Troubleshooting
Table 2-2
Security Menu (Continued)
Select
To Do This
System IDs
Enter user-defined computer asset and
ownership tag.
Disk Sanitizer
Run Disk Sanitizer to destroy all existing data on
the primary hard drive. The following options are
available:
Runs the Disk Sanitizer erase cycle
✎ Fast:
once.
Runs the Disk Sanitizer erase
✎ Optimum:
cycle 3 times.
Allows you to select the desired
✎ Custom:
number of Disk Sanitizer erase cycles from
a list.
Ä
If you run Disk Sanitizer, the data on the
primary hard drive is destroyed
permanently.
Table 2-3
Diagnostics Menu
Select
To Do This
Memory Check
Run a comprehensive check on system memory.
Hard Drive Self-Test
options
Run a comprehensive self-test on any hard drive
in the system or on any optional MultiBay hard
drive.
2–6
Maintenance and Service Guide
Troubleshooting
Table 2-4
System Configuration Menu
Select
To Do This
Language (or press f2).
Change the Computer Setup language.
Boot options
■
■
■
■
Set f9, f10, and f12 delay when starting up.
Enable/disable CD-ROM boot.
Enable/disable Floppy boot.
Enable/disable internal network adapter boot
and set the boot mode (PXE or RPL).
■ Enable/disable MultiBoot, which sets a boot
order that can include most boot devices in
the system.
■ Set the boot order.
Maintenance and Service Guide
2–7
Troubleshooting
Table 2-4
System Configuration Menu (Continued)
Select
To Do This
Device configurations
■ Swap the functions of the fn key and left ctrl
key.
■ Enable/disable multiple standard pointing
devices at startup. (To set the computer to
support only a single, usually nonstandard,
pointing device at startup, select Disable.)
■ Enable/disable USB legacy support. When
enabled, USB legacy support allows a USB
keyboard, mouse, and hub to work in Computer
Setup even when a Microsoft Windows
operating system is not loaded.
■ The computer to start from bootable USB
devices, including a hard drive, diskette drive
diskette, or optical drive connected by a USB
port to the computer or to an optional docking
device (select models only).
■ Automatic/disable Intel SpeedStep Technology.
■ Select a parallel port mode: EPP (Enhanced
Parallel Port), standard, bidirectional, or ECP
(Enhanced Capabilities Port).
■ Enable/disable BIOS DMA data transfers
(select models only).
■ Enable/disable the system fan when connected
to an AC outlet.
■ Enable/disable Intel or AMD PSAE Execution
Disable. When enabled, the processor can
disable some virus code execution, which helps
to improve computer security.
■ Enable/disable LAN Power Save. When
enabled, saves power by turning off the LAN
when not in use.
2–8
Maintenance and Service Guide
Troubleshooting
Table 2-4
System Configuration Menu (Continued)
Select
To Do This
Device configurations
(Continued)
■ Enable/disable SATA Native Support.
■ Enable/disable Dual Core CPU.
■ Enable/disable Secondary Battery Fast
Charge.
Built-In Device Options
■ Enable/disable embedded WWAN Device
Radio.
■ Enable/disable embedded WLAN Device
Radio.
■ Enable/disable embedded Bluetooth® Device
■ Radio.
■ Enable/disable LAN/WLAN Switching. When
enabled, switches to a WLAN when a LAN is
either unavailable or disconnected.
■ Enable/disable Wake on LAN from Off.
■ Enable/disable the ambient light sensor.
Port Options
■
■
■
■
Enable/disable the serial port.
Enable/disable the parallel port.
Enable/disable the flash media reader.
Enable/disable the USB port.
Ä
Disabling the USB port also disables
MultiBay devices and ExpressCard devices
on the advanced port replicator.
■ Enable/disable the 1394 port.
■ Enable/disable the cardbus slot.
■ Enable/disable the ExpressCard slot.
■ Enable/disable the infrared port.
Maintenance and Service Guide
2–9
Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
“Flowchart 2.1—Initial Troubleshooting”
2.2
“Flowchart 2.2—No Power, Part 1”
2.3
“Flowchart 2.3—No Power, Part 2”
2.4
“Flowchart 2.4—No Power, Part 3”
2.5
“Flowchart 2.5—No Power, Part 4”
2.6
“Flowchart 2.6—No Video, Part 1”
2.7
“Flowchart 2.7—No Video, Part 2”
2.8
“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”
2.9
“Flowchart 2.9—No Operating System (OS) Loading”
2.10
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13
“Flowchart 2.13—No OS Loading, Diskette Drive”
2.14
“Flowchart 2.14—No OS Loading, Optical Drive”
2.15
“Flowchart 2.15—No Audio, Part 1”
2.16
“Flowchart 2.16—No Audio, Part 2”
2.17
“Flowchart 2.17—Nonfunctioning Device”
2.18
“Flowchart 2.18—Nonfunctioning Keyboard”
2.19
“Flowchart 2.19—Nonfunctioning Pointing Device”
2.20
“Flowchart 2.20—No Network/Modem Connection”
2–10
Maintenance and Service Guide
Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
“Flowchart
2.2—No Power,
Part 1.”
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
All drives
working?
N
Go to
Is there video?
(no boot)
Y
“Flowchart
2.6—No Video,
Part 1.”
N
Keyboard/
pointing
device
working?
Y
N
Go to
Is the OS
loading?
N
Go to
Is there
sound?
Y
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Y
“Flowchart
2.15—No Audio,
Part 1.”
Y
Maintenance and Service Guide
“Flowchart
2.17—Nonfunctioning Device.”
Go to
“Flowchart
2.18—Nonfunctioning Keyboard”
or “Flowchart
2.19—Nonfunctioning Pointing
Device.”
N
Connecting
to network
or modem?
Y
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
End
2–11
Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
docking device
(if applicable).
N
N
Power up
on battery
power?
Go to
Power up
on battery
power?
Reset
power.*
“Flowchart
2.3—No Power,
Part 2.”
Y
Y
N
N
Power up
on AC
power?
Power up
on AC power?
Reset
power.*
Y
Go to
“Flowchart
2.4—No Power,
Part 3.”
Y
Y
Power up in
docking
device?
Done
*NOTES
N
1. Reset the power cables in the docking device
and at the AC outlet.
2. Be sure the AC power source is active.
3. Be sure that the power strip is working.
Y
Done
2–12
N
Power up
in docking
device?
1. On select computer models, there is a
separate reset button.
2. On select computer models, the computer
can be reset using the standby switch and
either the lid switch or the main power
switch.
Go to
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”
Maintenance and Service Guide
Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery pack
by
recharging it,
moving it to
another computer,
N
Replace
power supply
(if applicable).
Power on?
Y
N
Go to
Done
Power on?
“Flowchart
2.4—No Power,
Part 3.”
Y
Done
Maintenance and Service Guide
2–13
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in computer and
at power source.
Y
Done
Power on?
N
External
N
Try different
outlet.
Power outlet
active?
Y
Internal or
external AC
adapter?
Replace external
AC adapter.
N
Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”
Replace
power cord.
Power on?
Y
Y
Done
Power on?
Done
N
2–14
Maintenance and Service Guide
Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”
Open
computer.
Y
Loose or
damaged
parts?
N
Reseat loose
components and
boards and
replace damaged
items.
Close
computer and
retest.
N
Power on?
Replace the following items (if applicable). Check
computer operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.
Y
Done
Maintenance and Service Guide
2–15
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Docking Device
Go to
Stand-alone
or docking
device?
*NOTE: To change from internal to
external display, use the hotkey
combination.
“Flowchart
2.7—No Video,
Part 2.”
Stand-alone
Internal or
external
display*?
Y
Adjust
brightness.
A
Adjust
brightness.
Press lid
switch to ensure
operation.
Y
Video OK?
Done
N
Internal
External
Video OK?
Y
Done
N
Video OK?
Done
N
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board
Check for bent
pins on cable.
N
Video OK?
Y
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–16
N
Try
another
display.
Done
Maintenance and Service Guide
Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Remove
computer from
docking device,
if connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Video OK?
Y
Video OK?
Done
N
Check that computer is properly
seated in docking device, for
bent pins on cable, and for
monitor connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
Done
N
N
Go to
Adjust external
monitor display.
Maintenance and Service Guide
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”
2–17
Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Nonfunctioning
docking device.
Reset power cord in
docking device and
power outlet.
Check voltage
setting on docking
device.
Reset monitor
cable connector at
docking device.
Reinstall
computer into
docking device.
Y
Docking
device
operating?
N
Y
Docking
device
operating?
Done
Done
N
Replace docking
device.
2–18
Test replacement
docking device with
new computer.
Maintenance and Service Guide
Troubleshooting
Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*
Reset power
cord in docking
device and
power outlet.
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from CD-ROM or DVD-ROM
drive, go to “Flowchart 2.14—No OS
Loading, Optical Drive.”
No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
Maintenance and Service Guide
2–19
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Y
Nonsystem
disk message?
N
Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot
from
CD?
N
Y
Boot
from
diskette?
Check the Setup
utility for correct
booting order.
Y
Change boot
priority through
the Setup Utility
and reboot.
N
Boot
from
hard drive?
N
Y
Boot
from
hard drive?
Done
Y
2–20
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”
Reseat
hard drive.
N
1. Replace
hard drive.
2. Replace system
board.
CD or
diskette in
drive?
Y
Hard drive
accessible?
Y
Done
N
Remove
diskette and
reboot.
Run FDISK.
Y
Boot
from
hard drive?
N
Done
N
Hard drive
partitioned?
Y
N
Y
N
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Boot
from diskette
drive?
Create partition,
and then format
hard drive to
bootable
C:\ prompt.
Hard drive
formatted?
Format hard drive
and bring to
a bootable
C:\ prompt.
Computer
booted?
Load OS using
Operating System
disc (if applicable).
Y
N
Y
Hard drive
accessible?
Y
Done
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Maintenance and Service Guide
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
2–21
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on
hard drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK and
check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
Y
N
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Boot
from another
device?
“Flowchart
2.17—Nonfunctioning Device.”
Y
Y
N
Diskette
drive enabled
in the Setup
Utility?
1. Replace diskette
drive.
2. Replace system
board.
Nonsystem
disk error?
Enable drive
and cold boot
computer.
N
Y
Y
Y
N
Install bootable
diskette and
reboot computer.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup Utility.
OS
loading?
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,” for
Done
N
instructions.
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Maintenance and Service Guide
2–23
Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
Y
No OS
loading from
CD-ROM or
DVD-ROM drive.
N
Install bootable
disc and
reboot
computer.
Bootable
disc in
drive?
Disc
in drive?
Y
N
Install
bootable disc.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Boots from
CD or DVD?
Reseat
drive.
Done
N
N
Booting
from another
device?
Y
Y
Booting
order
correct?
N
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Reset the computer.
Refer to
Go to
Section 1.2,
“Resetting the
Computer,” for
“Flowchart
2.17—Nonfunctioning
Device.”
instructions.
Correct boot
order using
the Setup Utility.
2–24
Maintenance and Service Guide
Troubleshooting
Flowchart 2.15—No Audio, Part 1
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Computer in
docking device
(if applicable)?
N
Go to
Internal
audio?
Undock
N
“Flowchart
2.16—No Audio,
Part 2.”
Y
Go to
Replace
the
docking device.
“Flowchart
2.16—No Audio,
Part 2.”
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Audio?
Done
N
Maintenance and Service Guide
2–25
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in computer
(if applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–26
Maintenance and Service Guide
Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins or
other damage.
Y
Clear
CMOS.
Fix or
replace
broken item.
Any physical
device detected?
N
Reattach device.
Close computer,
plug in power,
and reboot.
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Replace hard drive.
N
Device
boots
properly?
N
Replace NIC.
If integrated NIC,
replace system
board.
Y
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Replace diskette
drive.
Done
2–27
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect computer
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
2–28
Maintenance and Service Guide
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.
Connect computer
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
Maintenance and Service Guide
2–29
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
Network
or modem jack
active?
Replace jack
or have jack
activated.
Y
Y
Connect
to nondigital
line.
Digital
line?
N
Y
N
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Done
OK?
N
Y
Disconnect all
power from
the computer
and open.
Replace the
NIC/modem
(if applicable).
Y
Reseat NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–30
Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom
of the computer.
Serial Number Location
Maintenance and Service Guide
3–1
Illustrated Parts Catalog
3.2 Computer Major Components
Computer Major Components
3–2
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components
Spare Part
Number
Item
Description
1
Display assemblies (include wireless antenna transceivers
and cables)
17.0-inch, WUXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with AntiGlare
17.0-inch, WXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with BrightView
409977-001
409975-001
409973-001
409988-001
2
Switch cover
409948-001
3
LED board (includes LED board cable)
409957-001
4
Keyboards with pointing stick (includes pointing stick cable)
For use in:
Brazil
The Czech
Republic
Denmark
France
French Canada
Germany
Greece
Hungary
Iceland
Internationally
Israel
Italy
Japan
Korea
Latin America
Norway
409913-201
409913-221
409913-081
409913-051
409913-121
409913-041
409913-151
409913-211
409913-DD1
409913-021
409913-BB1
409913-061
409913-291
409913-AD1
409913-161
409913-091
Maintenance and Service Guide
The People’s
Republic of
China
Portugal
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Thailand
Turkey
The United
Kingdom
The United
States
409913-AA1
409913-131
409913-251
409913-171
409913-231
409913-BA1
409913-071
409913-B71
409913-111
409913-281
409913-141
409913-031
409913-001
3–3
Illustrated Parts Catalog
Computer Major Components
3–4
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item
Description
4
Keyboards without pointing stick
For use in:
Brazil
The Czech
Republic
Denmark
France
French Canada
Germany
Greece
Hungary
Iceland
Internationally
Israel
Italy
Japan
Korea
Latin America
Norway
5
409911-201
409911-221
409911-081
409911-051
409911-121
409911-041
409911-151
409911-211
409911-DD1
409911-021
409911-BB1
409911-061
409911-291
409911-AD1
409911-161
409911-091
The People’s
Republic of
China
Portugal
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Thailand
Turkey
The United
Kingdom
The United
States
409911-AA1
409911-131
409911-251
409911-171
409911-231
409911-BA1
409911-071
409911-B71
409911-111
409911-281
409911-141
409911-031
409911-001
Top cover
409951-001
Fingerprint sensor board (not illustrated)
409946-001
6
Fan assembly
409932-001
7
Processor heat sink (includes thermal paste)
409949-001
Maintenance and Service Guide
3–5
Illustrated Parts Catalog
Computer Major Components
3–6
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Item
Description
8
TouchPads (include TouchPad cable)
9a
9b
9c
Spare Part
Number
With 3 pointing stick buttons, 2 TouchPad buttons, and
fingerprint sensor, for use with keyboards with pointing
stick
409952-001
With 3 pointing stick buttons and 3 TouchPad buttons,
for use with keyboards with pointing stick
409956-001
With 2 TouchPad buttons and fingerprint sensor, for
use with keyboards without pointing stick
409954-001
With 2 TouchPad buttons, for use with keyboards
without pointing stick
409955-001
Plastics Kit
409944-001
Includes:
PC Card slot space saver
Memory/Mini Card module cover (includes 3 captive screws)
Hard drive cover (includes 2 captive screws)
Not illustrated: computer feet (7)
10
USB/audio board (includes audio board cable and
USB board cable)
11
Video board heat sinks (include thermal pads)
409968-001
For use with M56 video board
For use with G71 video board
409950-001
413489-001
12
Modem module
409941-001
13
Processors (include thermal paste)
Intel Core DuoT2600 (2.17-GHz) processor
Intel Core Duo T2500 (2.00-GHz) processor
Intel Core Duo T2400 (1.83-GHz) processor
Intel Core Duo T2300 (1.67-GHz) processor
Maintenance and Service Guide
409972-001
409971-001
409970-001
409969-001
3–7
Illustrated Parts Catalog
Computer Major Components
3–8
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Item
14
Spare Part
Number
Description
Bluetooth® module (includes Bluetooth module
cable)
409993-001
15
Speaker
409947-001
16
PC Card/smart card assembly
409943-001
17
System board
409959-001
18
Video board
M56, for use with model nx9420
G71, for use with model nw9440
409979-001
417206-001
19
RTC battery
409953-001
20
Base enclosure
409942-001
21
Memory modules, 1-DIMM
PC2-5300
2048 MB
1024 MB
512 MB
256 MB
22
409967-001
409966-001
409965-001
409964-001
PC2-4200
2048 MB
1024 MB
512 MB
256 MB
409963-001
409962-001
409961-001
409960-001
Optical drives (include bezel and optical drive bracket)
DVD±RW and CD-RW Double-Layer Combo Drive
with LightScribe
DVD±RW and CD-RW Double-Layer Combo Drive
2X Max DVD/CD-RW Combo Drive
8X Max DVD/CD-RW Combo Drive
Maintenance and Service Guide
409987-001
409986-001
409985-001
409984-001
3–9
Illustrated Parts Catalog
Computer Major Components
3–10
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Item
Description
23
Mini Card modules
Spare Part
Number
802.11b/g HS WLAN module for use in North America
407107-001
802.11b/g HS WLAN module for use in the countries
listed below. These countries are categorized as the
rest of the world (ROW).
407107-002
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
802.11b/g HS WLAN module for use in Japan
407107-291
802.11b/g LJ WLAN module for use in North America
407108-001
802.11b/g LJ WLAN module for use in the countries
listed below. These countries are categorized as the
rest of the world (ROW).
407108-002
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
802.11b/g LJ WLAN module for use in Japan
407108-291
802.11a/b/g GL WLAN module for use in the countries
listed below. These countries are categorized as most
of the world (MOW 1).
407576-001
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Maintenance and Service Guide
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
Paraguay
Saudi Arabia
Taiwan
The United
States
Vietnam
3–11
Illustrated Parts Catalog
Computer Major Components
3–12
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item
Description
23
Mini Card modules (Continued)
802.11a/b/g GL WLAN module for use in the countries
listed below. These countries are categorized as most
of the world (MOW 2).
407576-002
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
The Netherlands
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Turkey
The United
Kingdom
Uzbekistan
802.11a/b/g GL WLAN module for use in the countries
listed below. These countries are categorized as the
rest of the world (ROW).
407576-003
China
Ecuador
Haiti
Uruguay
Venezuela
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman Islands
Columbia
Croatia
Cyprus
Czech Republic
Denmark
Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
The
Philippines
Honduras
Pakistan
Peru
Qatar
South Korea
802.11a/b/g GL WLAN module for use in Japan
407576-291
802.11b/g GL WLAN module for use in Korea
407576-AD1
Maintenance and Service Guide
3–13
Illustrated Parts Catalog
Computer Major Components
3–14
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Spare Part
Number
Item
Description
23
Mini Card modules (Continued)
24
802.11b/g GL WLAN module for use in the following
countries:
409250-004
Israel
Jordan
Ukraine
United Arab
Emirates
409983-001
409991-001
5400 rpm
100 GB
80 GB
60 GB
Hard drives
7200 rpm
100 GB
80 GB
25
Kuwait
Thailand
Battery pack (8-cell, 4.8-AH)
Maintenance and Service Guide
409982-001
409981-001
409980-001
398682-001
3–15
Illustrated Parts Catalog
3.3 Display Assembly Components
3–16
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-2
Display Assembly Components
Spare Part Number Information
Item
Description
Spare Part
Number
1
Display bezel
409935-001
2
Display Hinge Kit
409937-001
3
Display panels
17.0-inch, WUXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with AntiGlare
17.0-inch, WXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with BrightView
409978-001
409976-001
409974-001
409989-001
4
Wireless Antenna Kit
409931-001
5
Display Inverter
409933-001
6
Display enclosure
409939-001
Not illustrated:
Display Bracket Kit (includes top, middle, and bottom
brackets)
Display Cable Kit
Display Screw Kit
Maintenance and Service Guide
409936-001
409938-001
409940-001
3–17
Illustrated Parts Catalog
3.4 Plastics Kit
Table 3-3
Plastics Kit
Spare Part Number Information
Item
Description
Plastics Kit
Includes:
Spare Part
Number
409944-001
1
Hard drive cover (includes 2 captive screws, captured by C clips)
2
Memory/Mini Card module cover (includes 3 captive screws, captured
by C clips)
3
Computer feet (7)
4
PC Card slot space saver
3–18
Maintenance and Service Guide
Illustrated Parts Catalog
3.5 Cable Kit
Table 3-4
Cable Kit
Spare Part Number Information
Item
Description
Cable Kit
Includes:
1
Bluetooth module cable
2
USB/audio board cable
3
Modem cable
4
Network cable
5
TouchPad cable
6
Microphone cable
Maintenance and Service Guide
Spare Part
Number
409990-001
3–19
Illustrated Parts Catalog
3.6 Mass Storage Devices
Table 3-5
Mass Storage Devices
Spare Part Number Information
Spare Part
Number
Item
Description
1
Hard drives (include frame and connector)
7200 rpm
100 GB
80 GB
2
409983-001
409991-001
5400 rpm
100 GB
80 GB
60 GB
Optical drives (include bezel)
DVD±RW and CD-RW Double-Layer Combo Drive
with LightScribe
DVD±RW and CD-RW Double-Layer Combo Drive
2X Max DVD/CD-RW Combo Drive
8X Max DVD/CD-RW Combo Drive
3–20
409982-001
409981-001
409980-001
409987-001
409986-001
409985-001
409984-001
Maintenance and Service Guide
Illustrated Parts Catalog
3.7 Miscellaneous (Not Illustrated)
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information
Description
Spare Part
Number
120-watt non-PFC AC adapter
416931-001
120-watt PFC AC adapter
391174-001
90-watt PFC AC adapter
391173-001
90-watt non-PFC AC adapter
409992-001
External MultiBay II
366143-001
External MultiBay II power cable and stand
366144-001
HP Extended Life Battery
367456-001
HP Docking Station
374803-001
HP Docking Station Miscellaneous Plastics Kit
380089-001
Label Kit
409934-001
MultiBay 8X DVD-ROM Drive
373314-001
MultiBay 24X DVD/CD-RW Combo Drive
373315-001
Nylon carrying case
325814-001
Maintenance and Service Guide
3–21
Illustrated Parts Catalog
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information (Continued)
Description
Spare Part
Number
Power cords:
For use in the United States
350055-001
For use in Australia
350055-011
For use in Europe
350055-021
For use in the United Kingdom
350055-031
For use in Italy
350055-061
For use in Denmark
350055-081
For use in Brazil
350055-201
For use in Japan
350055-291
For use in the People’s Republic of China
350055-AA1
For use in Korea
350055-AD1
For use in Israel
350055-BB1
For use in Switzerland
350055-BG1
For use in French Canada
350055-DB1
3–22
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information (Continued)
Description
Spare Part
Number
USB 1.1 diskette drive
359118-001
Screw Kit (includes the following screws; refer to
Appendix A, “Screw Listing,” for more information on
specifications and usage)
409945-001
■
■
■
■
Hex socket HM5.0×9.0 screw lock
Phillips PM3.0×3.0 screw
Phillips PM2.5×17.0 screw
Phillips PM2.5×13.0 spring-loaded
screw
■ Phillips PM2.5×7.0 screw
■ Phillips PM2.5×4.0 screw
Maintenance and Service Guide
■
■
■
■
■
■
Phillips PM2.0×6.0 screw
Phillips PM2.0×4.0 screw
Torx8 T8M2.5×19.0 screw
Torx8 T8M2.5×9.0 screw
Torx8 T8M2.5×7.0 screw
Torx8 T8M2.5×4.0 screw
3–23
Illustrated Parts Catalog
3.8 Sequential Part Number Listing
Table 3-7
Sequential Part Number Listing
Spare Part
Number
Description
325814-001
Nylon carrying case
359118-001
USB 1.1 diskette drive
350055-001
Power cord for use in the United States
350055-011
Power cord for use in Australia
350055-021
Power cord for use in Europe
350055-061
Power cord for use in Italy
350055-031
Power cord for use in the United Kingdom
350055-081
Power cord for use in Denmark
350055-201
Power cord for use in Brazil
350055-291
Power cord for use in Japan
350055-AA1
Power cord for use in the People’s Republic of China
350055-AD1
Power cord for use in Korea
350055-BB1
Power cord for use in Israel
350055-BG1
Power cord for use in Switzerland
350055-DB1
Power cord for use in French Canada
366143-001
External MultiBay II
366144-001
External MultiBay II power cable and stand
367456-001
HP Extended Life Battery
373314-001
MultiBay 8X DVD-ROM Drive
373315-001
MultiBay 24X DVD/CD-RW Combo Drive
374803-001
HP Docking Station
3–24
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
380089-001
HP Docking Station Miscellaneous Plastics Kit
391173-001
90-watt PFC AC adapter
391174-001
120-watt PFC AC adapter
398682-001
8-cell, 4.8-AH battery pack
407107-001
802.11b/g HS WLAN Mini Card module for use in
North America
407107-002
802.11b/g HS WLAN Mini Card module for use in the ROW
countries listed below:
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
407107-291
802.11b/g HS WLAN module for use in Japan
407108-001
802.11b/g LJ WLAN module for use in North America
407108-002
802.11b/g LJ WLAN Mini Card module for use in the ROW
countries listed below:
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
407108-291
802.11b/g LJ WLAN module for use in Japan
407576-001
802.11a/b/g GL WLAN module for use in the MOW1
countries listed below:
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Maintenance and Service Guide
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
Paraguay
Saudi
Arabia
Taiwan
The United
States
Vietnam
3–25
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
407576-002
Description
802.11a/b/g GL WLAN Mini Card module for use in the MOW2
countries listed below:
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman
Islands
Columbia
Croatia
Cyprus
The Czech
Republic
Denmark
Egypt
407576-003
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
The
Philippines
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
The
Netherlands
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Turkey
The United
Kingdom
Uzbekistan
802.11a/b/g GL WLAN Mini Card module for use in the ROW
countries listed below:
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
407576-291
802.11a/b/g GL WLAN Mini Card module for use in Japan
407576-AD1
802.11b/g GL WLAN module for use in Korea
409250-004
802.11b/g GL WLAN Mini Card module for use in the following
countries:
Israel
Jordan
409911-001
3–26
Kuwait
Thailand
United Arab
Emirates
Ukraine
Keyboard without pointing stick for use in the United States
(includes pointing stick cable)
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
409911-021
Keyboard without pointing stick for use internationally (includes
Pointing Stick cable)
409911-031
Keyboard without pointing stick for use in the United Kingdom
(includes pointing stick cable)
409911-041
Keyboard without pointing stick for use in Germany (includes
pointing stick cable)
409911-051
Keyboard without pointing stick for use in France (includes
pointing stick cable)
409911-061
Keyboard without pointing stick for use in Italy (includes
pointing stick cable)
409911-071
Keyboard without pointing stick for use in Spain (includes
pointing stick cable)
409911-081
Keyboard without pointing stick for use in Denmark (includes
pointing stick cable)
409911-091
Keyboard without pointing stick for use in Norway (includes
pointing stick cable)
409911-111
Keyboard without pointing stick for use in Switzerland (includes
pointing stick cable)
409911-121
Keyboard without pointing stick for use in French Canada
(includes pointing stick cable)
409911-131
Keyboard without pointing stick for use in Portugal (includes
pointing stick cable)
409911-141
Keyboard without pointing stick for use in Turkey (includes
pointing stick cable)
409911-151
Keyboard without pointing stick for use in Greece (includes
pointing stick cable)
409911-161
Keyboard without pointing stick for use in Latin America
(includes pointing stick cable)
Maintenance and Service Guide
3–27
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
409911-171
Keyboard without pointing stick for use in Saudi Arabia
(includes pointing stick cable)
409911-201
Keyboard without pointing stick for use in Brazil (includes
pointing stick cable)
409911-211
Keyboard without pointing stick for use in Hungary (includes
pointing stick cable)
409911-221
Keyboard without pointing stick for use in the Czech Republic
(includes pointing stick cable)
409911-231
Keyboard without pointing stick for use in Slovakia (includes
pointing stick cable)
409911-251
Keyboard without pointing stick for use in Russia (includes
pointing stick cable)
409911-281
Keyboard without pointing stick for use in Thailand (includes
Pointing Stick cable)
409911-291
Keyboard without pointing stick for use in Japan (includes
pointing stick cable)
409911-AA1
Keyboard without pointing stick for use in the People’s
Republic of China (includes pointing stick cable)
409911-AD1
Keyboard without pointing stick for use in Korea (includes
pointing stick cable)
409911-B71
Keyboard without pointing stick for use in Sweden (includes
pointing stick cable)
409911-BA1
Keyboard without pointing stick for use in Slovenia (includes
pointing stick cable)
409911-BB1
Keyboard without pointing stick for use in Israel (includes
pointing stick stick cable)
409911-DD1
Keyboard without pointing stick for use in Iceland (includes
pointing stick cable)
3–28
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
409913-001
Keyboard with pointing stick for use in the United States
(includes pointing stick cable)
409913-021
Keyboard with pointing stick for use internationally (includes
pointing stick cable)
409913-031
Keyboard with pointing stick for use in the United Kingdom
(includes pointing stick cable)
409913-041
Keyboard with pointing stick for use in Germany (includes
pointing stick cable)
409913-051
Keyboard with pointing stick for use in France (includes
pointing stick cable)
409913-061
Keyboard with pointing stick for use in Italy (includes
pointing stick cable)
409913-071
Keyboard with pointing stick for use in Spain (includes
pointing stick cable)
409913-081
Keyboard with pointing stick for use in Denmark (includes
pointing stick cable)
409913-091
Keyboard with pointing stick for use in Norway (includes
pointing stick cable)
409913-111
Keyboard with pointing stick for use in Switzerland (includes
pointing stick cable)
409913-121
Keyboard with pointing stick for use in French Canada
(includes pointing stick cable)
409913-131
Keyboard with pointing stick for use in Portugal (includes
pointing stick cable)
409913-141
Keyboard with pointing stick for use in Turkey (includes
pointing stick cable)
409913-151
Keyboard with pointing stick for use in Greece (includes
pointing stick cable)
Maintenance and Service Guide
3–29
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
409913-161
Keyboard with pointing stick for use in Latin America (includes
pointing stick cable)
409913-171
Keyboard with pointing stick for use in Saudi Arabia (includes
pointing stick cable)
409913-201
Keyboard with pointing stick for use in Brazil (includes
pointing stick cable)
409913-211
Keyboard with pointing stick for use in Hungary (includes
pointing stick cable)
409913-221
Keyboard with pointing stick for use in the Czech Republic
(includes pointing stick cable)
409913-231
Keyboard with pointing stick for use in Slovakia (includes
pointing stick cable)
409913-251
Keyboard with pointing stick for use in Russia (includes
pointing stick cable)
409913-281
Keyboard with pointing stick for use in Thailand (includes
pointing stick cable)
409913-291
Keyboard with pointing stick for use in Japan (includes
pointing stick cable)
409913-AA1
Keyboard with pointing stick for use in the People’s Republic of
China (includes pointing stick cable)
409913-AD1
Keyboard with pointing stick for use in Korea (includes
pointing stick cable)
409913-B71
Keyboard with pointing stick for use in Sweden (includes
pointing stick cable)
409913-BA1
Keyboard with pointing stick for use in Slovenia (includes
pointing stick cable)
409913-BB1
Keyboard with pointing stick for use in Israel (includes
pointing stick cable)
3–30
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
409913-DD1
Keyboard with pointing stick for use in Iceland (includes
pointing stick cable)
409931-001
Wireless Antenna Kit
409932-001
Fingerprint sensor board
409933-001
Display Inverter
409934-001
Label Kit
409935-001
Display bezel
409936-001
Display Bracket Kit (includes top, middle, and bottom brackets)
409937-001
Display Hinge Kit
409938-001
Display Cable Kit
409939-001
Display enclosure
409940-001
Display Screw Kit
409941-001
Modem module
409942-001
Base enclosure
409943-001
PC Card/smart card assembly
409944-001
Plastics Kit
409945-001
Screw Kit
409946-001
Fan assembly
409947-001
Speaker
409948-001
Switch cover
409949-001
Processor heat sink (includes thermal paste)
409950-001
Video board heat sink for use with M56 video board (includes
thermal pads)
Maintenance and Service Guide
3–31
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
409951-001
Top cover with 3 pointing stick buttons and 3 TouchPad
buttons, for use with keyboards with Pointing Stick
409952-001
Top cover with 3 pointing stick buttons, 2 TouchPad buttons,
and fingerprint sensor, for use with keyboards with
Pointing Stick
409953-001
RTC battery
409954-001
Top cover with 2 TouchPad buttons and fingerprint sensor, for
use with keyboards without pointing stick
409955-001
Top cover with 2 TouchPad buttons, for use with keyboards
without pointing stick
409956-001
Top cover with 3 pointing stick buttons and 3 TouchPad
buttons, for use with keyboards with pointing stick
409957-001
LED board (includes LED board cable)
409959-001
System board
409960-001
1-DIMM, PC2-4200, 256-MB memory module
409961-001
1-DIMM, PC2-4200, 512-MB memory module
409962-001
1-DIMM, PC2-4200, 1024-MB memory module
409963-001
1-DIMM, PC2-4200, 2048-MB memory module
409964-001
1-DIMM, PC2-5300, 256-MB memory module
409965-001
1-DIMM, PC2-5300, 512-MB memory module
409966-001
1-DIMM, PC2-5300, 1024-MB memory module
409967-001
1-DIMM, PC2-5300, 2048-MB memory module
3–32
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
409968-001
USB/audio board (includes audio board cable and USB board
cable)
409969-001
Intel Core Duo T2300 (1.67-GHz) processor (includes thermal
paste)
409970-001
Intel Core Duo T2400 (1.83-GHz) processor (includes thermal
paste)
409971-001
Intel Core Duo T2500 (2.00-GHz) processor (includes thermal
paste)
409972-001
Intel Core Duo T2600 (2.17-GHz) processor (includes thermal
paste)
409973-001
17.0-inch, WXGA+WVA display assembly with AntiGlare
(includes wireless antenna transceivers and cables)
409974-001
17.0-inch, WXGA+WVA display panel with AntiGlare
409975-001
17.0-inch, WSXGA+WVA display assembly with AntiGlare
(includes wireless antenna transceivers and cables)
409976-001
17.0-inch, WSXGA+WVA display panel with AntiGlare
409977-001
17.0-inch, WUXGA+WVA display assembly with AntiGlare
(includes wireless antenna transceivers and cables)
409978-001
17.0-inch, WUXGA+WVA display panel with AntiGlare
409979-001
Video board, M56, for use with model nx9420
409980-001
5400-rpm, 60-GB hard drive
409981-001
5400-rpm, 80-GB hard drive
409982-001
5400-rpm, 100-GB hard drive
409983-001
7200-rpm, 100-GB hard drive
409984-001
8X Max DVD/CD-RW Combo Drive (includes bezel and optical
drive bracket)
Maintenance and Service Guide
3–33
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
409985-001
2X Max DVD/CD-RW Combo Drive (includes bezel and optical
drive bracket)
409986-001
DVD±RW and CD-RW Double-Layer Combo Drive
(includes bezel and optical drive bracket)
409987-001
DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe (includes bezel and optical drive bracket)
409989-001
17.0-inch, WSXGA+WVA display assembly with BrightView
(includes wireless antenna transceivers and cables)
409988-001
17.0-inch, WSXGA+WVA display panel with BrightView
409990-001
Cable Kit
409991-001
7200 rpm, 80 GB hard drive
409992-001
90-watt non-PFC AC adapter
409993-001
Bluetooth module (includes Bluetooth module cable)
413489-001
Video board heat sink for use with G71 video board (includes
thermal pads)
416931-001
120-watt non-PFC AC adapter
417206-001
Video board, G71, for use with model nw9440
3–34
Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 and P1 screwdrivers
■ Torx8 screwdriver
■ 5.0-mm socket for video board screw locks
■ Flat-bladed screwdriver
■ Tool kit—includes connector removal tool, loopback plugs,
and case utility tool
Maintenance and Service Guide
4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the computer, place
✎ As
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Ä
CAUTION: When servicing the computer, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or
in hibernation, turn the computer on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”
Maintenance and Service Guide
4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide
4–5
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.
4–6
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes
■ Antistatic tape.
■ Antistatic smocks, aprons, and sleeve protectors.
■ Conductive bins and other assembly or soldering aids.
■ Nonconductive foam.
■ Conductive tabletop workstations with ground cords of
one megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to
the ground.
■ Field service kits.
■ Static awareness labels.
■ Material-handling packages.
■ Nonconductive plastic bags, tubes, or boxes.
■ Metal tote boxes.
■ Electrostatic voltage levels and protective materials.
Maintenance and Service Guide
4–7
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
4–8
Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are as many as 101 screws and screw locks, in 12 different
sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw and screw lock
size and location during removal and replacement.
Refer to Appendix A, “Screw Listing” for detailed information
on screw and screw lock sizes, locations, and usage.
5.1 Serial Number
Report the computer serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the computer.
Serial Number Location
Maintenance and Service Guide
5–1
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section
Description
5.3
Preparing the Computer for
Disassembly
# of Screws Removed
Battery pack
0
5.4
Hard Drive
2 loosened to remove the
hard drive cover
1 loosened to remove the
hard drive
4 to disassemble the
hard drive
5.5
Computer Feet
0
5.6
Bluetooth Module
0
5.7
External Memory Module
3 loosened to remove the
memory/Mini PCI module
compartment cover
5.8
Mini Card Module
2
Å
5.9
5–2
To prevent an unresponsive system and the display of a
warning message, install only a Mini Card device
authorized for use in your computer by the governmental
agency that regulates wireless devices in your country. If
you install a device and then receive a warning message,
remove the device to restore computer functionality. Then
contact Customer Care.
RTC Battery
0
Maintenance and Service Guide
Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
Section
Description
# of Screws Removed
5.10
Optical Drive
1 to remove the optical drive
2 to remove the optical drive
bracket
5.11
Keyboard
4
5.12
Internal Memory Module
0
5.13
TouchPad
1
5.14
Modem Module
2
5.15
Switch Cover
4
5.16
LED Board
5
5.17
Fan Assembly
2
5.18
Processor Heat Sink
4 loosened
5.19
Processor
1 loosened
5.20
Video Board Heat Sink
4 loosened
2 removed
5.21
Video Board
2 screw locks
5.22
Display Assembly
Display bezel
Display panel
Ambient light sensor board
Display inverter
Display hinges
8
8
8
1
1
8
5.23
Top Cover
16
5.24
Speaker
0
5.25
System Board
1
5.26
USB/Audio Board
0
5.27
PC Card/Smart Card Assembly
4
Maintenance and Service Guide
5–3
Removal and Replacement Procedures
5.3 Preparing the Computer for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the computer. If you are unsure whether the
computer is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Battery Pack Spare Part Number Information
8-cell, 4.8-Ah battery pack
398682-001
4. Remove the battery pack by following these steps:
a. Turn the computer upside down with the rear panel
toward you.
5–4
Maintenance and Service Guide
Removal and Replacement Procedures
b. Slide and hold the battery pack locking latch 1 to the
right. (The battery pack disengages from the computer.)
c. Slide the battery pack release latch 2 to the right.
d. Slide the battery pack 3 straight back and remove it.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
Maintenance and Service Guide
5–5
Removal and Replacement Procedures
5.4 Hard Drive
Hard Drive Spare Part Number Information
7200 rpm
100 GB
80 GB
409983-001
409991-001
5400 rpm
100 GB
80 GB
60 GB
409982-001
409981-001
409980-001
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Position the computer with the front toward you.
5–6
Maintenance and Service Guide
Removal and Replacement Procedures
3. Loosen the two Phillips PM2.5×17.0 screws 1 that secure the
hard drive cover to the computer.
4. Lift the right side of the hard drive cover 2 and swing it to
the left.
5. Remove the hard drive cover.
hard drive cover is included in the Plastics Kit, spare part
✎ The
number 409944-001.
Removing the Hard Drive Cover
Maintenance and Service Guide
5–7
Removal and Replacement Procedures
6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive
retention screw 1.
7. Grasp the mylar tab 2 on the hard drive and slide the hard
drive to the left 3 to disconnect it from the system board.
8. Remove the hard drive 4 from the hard drive bay.
Removing the Hard Drive
5–8
Maintenance and Service Guide
Removal and Replacement Procedures
9. Remove the four Phillips PM3.0×3.0 hard drive frame
screws 1 from each side of the hard drive.
10. Lift the frame 2 straight up to remove it from the hard drive.
Removing the Hard Drive Frame
Reverse the above procedure to reassemble and install the
hard drive.
Maintenance and Service Guide
5–9
Removal and Replacement Procedures
5.5 Computer Feet
The computer feet are adhesive-backed rubber pads. The feet are
included in the Plastics Kit, spare part number 409944-001.
Replacing the Computer Feet
5–10
Maintenance and Service Guide
Removal and Replacement Procedures
5.6 Bluetooth Module
Bluetooth Module Spare Part Number Information
Bluetooth module (includes Bluetooth module cable)
409993-001
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Remove the hard drive (Section 5.4).
3. Slide the Bluetooth module 1 out of the clip in the hard drive
compartment.
4. Remove the Bluetooth module 2 from the hard drive.
5. Disconnect the Bluetooth module cable 3 from the module.
Removing the Bluetooth Module
Reverse the above procedure to install a Bluetooth module.
Maintenance and Service Guide
5–11
Removal and Replacement Procedures
5.7 External Memory Module
Memory Module Spare Part Number Information
1-DIMM, PC2-5300
2048 MB
1024 MB
512 MB
256 MB
409967-001
409966-001
409965-001
409964-001
1-DIMM, PC2-4200
2048 MB
1024 MB
512 MB
256 MB
409963-001
409962-001
409961-001
409960-001
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Position the computer with the front toward you.
3. Loosen the three Phillips PM2.5×4.0 screws 1 that secure
the memory/Mini Card module compartment cover to the
computer.
4. Lift the rear edge of the cover 2 up and swing it toward you.
5. Remove the memory/Mini Card module compartment cover.
memory/Mini Card module compartment cover is included
✎ The
in the Plastics Kit, spare part number 409944-001.
Removing the Memory/Mini Card Module Compartment Cover
5–12
Maintenance and Service Guide
Removal and Replacement Procedures
6. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The edge of
the module opposite the socket rises away from
the computer.)
7. Slide the module 2 away from the socket at an angle.
8. Remove the memory module.
modules are designed with notches 3 to prevent
✎ Memory
incorrect installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
Maintenance and Service Guide
5–13
Removal and Replacement Procedures
5.8 Mini Card Module
Mini Card Module
Spare Part Number Information
802.11b/g HS WLAN module for use in North America
407107-001
802.11b/g HS WLAN module for use in the ROW countries
listed below.
407107-002
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
802.11b/g HS WLAN module for use in Japan
407107-291
802.11b/g LJ WLAN module for use in North America
407108-001
802.11b/g LJ WLAN module for use in the ROW countries
listed below.
407108-002
China
Ecuador
Haiti
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
802.11b/g LJ WLAN module for use in Japan
407108-291
802.11a/b/g GL WLAN module for use in the MOW 1 countries
listed below.
407576-001
Antigua & Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
5–14
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
Paraguay
Saudi Arabia
Taiwan
The United
States
Vietnam
Maintenance and Service Guide
Removal and Replacement Procedures
Mini Card Module
Spare Part Number Information (Continued)
802.11a/b/g GL WLAN module for use in the MOW 2 countries
listed below.
407576-002
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman Islands
Columbia
Croatia
Cyprus
Czech Republic
Denmark
Egypt
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Turkey
The United
Kingdom
Uzbekistan
El Salvador
Estonia
Finand
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
The
Phillippines
Poland
Portugal
Romania
Russia
Serbia and Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
The Netherlands
802.11a/b/g GL WLAN module for use in the ROW countries
listed below.
407576-003
China
Ecuador
Haiti
Uruguay
Venezuela
Honduras
Pakistan
Peru
Qatar
South Korea
802.11a/b/g GL WLAN module for use in Japan
407576-291
802.11b/g GL WLAN module for use in Korea
407576-AD1
802.11b/g GL WLAN module for use in the following countries:
409250-004
Israel
Jordan
Ukraine
Kuwait
Thailand
United Arab Emirates
1. Prepare the computer for disassembly (Section 5.3).
Maintenance and Service Guide
5–15
Removal and Replacement Procedures
2. Remove the memory/Mini Card module compartment cover
(Section 5.7).
3. Before disconnecting the wireless antenna cables, make note
of which cable is attached to which antenna clip on the Mini
Card module, then disconnect the auxiliary and main wireless
antenna cables 1 from the Mini Card module.
wireless antenna cables are available in the Wireless
✎ The
Antenna Transceiver and Cable Kit, spare part number
409931-001.
4. Remove the two Phillips PM2.0×4.0 screws 2 that secure
the Mini Card to the computer.
5. Remove the Mini Card module 3 by pulling the card away
from the socket at an angle.
Card modules are designed with notches 4 to prevent
✎ Mini
incorrect installation.
Removing a Mini Card Module
Reverse the above procedure to install a Mini Card module.
5–16
Maintenance and Service Guide
Removal and Replacement Procedures
5.9 RTC Battery
RTC Battery Spare Part Number Information
RTC battery
409953-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini Card module compartment cover
(Section 5.7).
3. Use a non-conductive, flat-bladed tool to pry the RTC battery
out of the socket.
Removing the RTC Battery
Reverse the above procedure to install the RTC battery. Make
sure the RTC battery is installed with the “+” sign facing up.
Maintenance and Service Guide
5–17
Removal and Replacement Procedures
5.10 Optical Drive
Optical Drive Spare Part Number Information
optical drive spare part kits include an optical drive bezel and optical
✎ All
drive bracket.
DVD±RW and CD-RW Double-Layer Combo Drive with
LightScribe
409987-001
DVD±RW and CD-RW Double-Layer Combo Drive
409986-001
2X Max DVD/CD-RW Combo Drive
409985-001
8X Max DVD/CD-RW Combo Drive
409984-001
1. Prepare the computer for disassembly (Section 5.3).
2. Position the computer with right side toward you.
5–18
Maintenance and Service Guide
Removal and Replacement Procedures
3. Remove the Torx8 T8M2.5×9.0 screw 1 that secures the
optical drive to the computer.
4. Use a flat-bladed tool to push the metal tab 2 toward
the right side of the computer. (The optical drive partially
removes from the optical drive bay.)
5. Slide the optical drive 3 out of the computer.
6. Remove the optical drive.
Removing the Optical Drive
7. If it is necessary to replace the optical drive bracket, remove
the two Phillips PM2.0×4.0 screws 1 that secure the bracket
to the optical drive.
8. Remove the optical drive bracket 2.
Removing the Optical Drive
Reverse the above procedure to install an optical drive.
Maintenance and Service Guide
5–19
Removal and Replacement Procedures
5.11 Keyboard
Keyboard Spare Part Number Information
Keyboards with pointing stick (includes Pointing Stick cable) for use in:
Brazil
The Czech Republic
Denmark
France
French Canada
Germany
Greece
Hungary
Iceland
Internationally
Israel
Italy
Japan
Korea
Latin America
5–20
409913-201
409913-221
409913-081
409913-051
409913-121
409913-041
409913-151
409913-211
409913-DD1
409913-021
409913-BB1
409913-061
409913-291
409913-AD1
409913-161
Norway
The People’s Republic
of China
Portugal
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Thailand
Turkey
The United Kingdom
The United States
409913-091
409913-AA1
409913-131
409913-251
409913-171
409913-231
409913-BA1
409913-071
409913-B71
409913-111
409913-281
409913-141
409913-031
409913-001
Maintenance and Service Guide
Removal and Replacement Procedures
Keyboard Spare Part Number Information (Continued)
Keyboards without pointing stick for use in:
Brazil
The Czech Republic
Denmark
France
French Canada
Germany
Greece
Hungary
Iceland
Internationally
Israel
Italy
Japan
Korea
Latin America
409911-201
409911-221
409911-081
409911-051
409911-121
409911-041
409911-151
409911-211
409911-DD1
409911-021
409911-BB1
409911-061
409911-291
409911-AD1
409911-161
Norway
The People’s Republic
of China
Portugal
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Thailand
Turkey
The United Kingdom
The United States
409911-091
409911-AA1
409911-131
409911-251
409911-171
409911-231
409911-BA1
409911-071
409911-B71
409911-111
409911-281
409911-141
409911-031
409911-001
1. Prepare the computer for disassembly (Section 5.3).
2. Position the computer with the front toward you.
Maintenance and Service Guide
5–21
Removal and Replacement Procedures
3. Remove the four Torx8 T8M2.5×9.0 screws that secure the
keyboard to the computer.
Removing the Keyboard Screws
4. Turn the computer display-side up with the front toward you.
5. Open the computer as far as possible.
6. Lift the rear edge of the keyboard and swing it toward
you until it rests on the palm rest.
Releasing the Keyboard
5–22
Maintenance and Service Guide
Removal and Replacement Procedures
7. Release the zero insertion force (ZIF) connector 1 to which
the keyboard cable is attached and disconnect the keyboard
cable 2.
8 applies only to computer models equipped with a
✎ Step
pointing stick.
8. Release the ZIF connector 3 to which the pointing stick
cable is attached and disconnect the pointing stick cable 4.
9. Remove the keyboard.
Disconnecting the Keyboard and Pointing Stick Cables
Reverse the above procedure to install the keyboard.
Maintenance and Service Guide
5–23
Removal and Replacement Procedures
5.12 Internal Memory Module
Memory Module Spare Part Number Information
1-DIMM, PC2-5300
2048 MB
1024 MB
512 MB
256 MB
409967-001
409966-001
409965-001
409964-001
1-DIMM, PC2-4200
2048 MB
1024 MB
512 MB
256 MB
409963-001
409962-001
409961-001
409960-001
1. Prepare the computer for disassembly (Section 5.3).
2. Release the keyboard (Section 5.11).
5–24
Maintenance and Service Guide
Removal and Replacement Procedures
3. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The edge of
the module opposite the socket rises away from
the computer.)
4. Slide the module 2 away from the socket at an angle .
5. Remove the memory module.
modules are designed with notches 3 to prevent
✎ Memory
incorrect installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
Maintenance and Service Guide
5–25
Removal and Replacement Procedures
5.13 TouchPad
TouchPad Spare Part Number Information
✎ All TouchPad spare part kits include a TouchPad cable.
TouchPad with 3 pointing stick buttons, 2 TouchPad buttons,
and fingerprint sensor, for use with keyboards with
Pointing Stick
409952-001
TouchPad with 3 pointing stick buttons and 3 TouchPad
buttons, for use with keyboards with pointing stick
409956-001
TouchPad with 2 TouchPad buttons and fingerprint sensor, for
use with keyboards without pointing stick
409954-001
TouchPad with 2 TouchPad buttons, for use with keyboards
without pointing stick
409955-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.11).
3. Turn the computer upside down with the front toward you.
5–26
Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the Torx8 T8M2.5×9.0 screw that secures the
TouchPad to the computer.
Removing the TouchPad Screw
Maintenance and Service Guide
5–27
Removal and Replacement Procedures
5. Turn the computer display-side up with the front toward you.
6. Open the computer.
7. Disconnect the TouchPad cable 1 from the system board.
8 applies only to computer models equipped with a
✎ Step
fingerprint reader.
8. Disconnect the fingerprint reader cable 3 from the system
board.
9. Lift up on the rear edge of the TouchPad 3 to disengage it
from the top cover.
10. Remove the TouchPad.
Removing the TouchPad
5–28
Maintenance and Service Guide
Removal and Replacement Procedures
11. If it is necessary to replace the TouchPad cable, turn the
TouchPad upside down.
12. Disconnect the TouchPad cable 1 from the TouchPad board.
13. Remove the TouchPad cable from the clips 2 in the
TouchPad frame.
TouchPad cable is included in the Cable Kit, spare part
✎ The
number 409990-001.
Removing the TouchPad Cable
Reverse the above procedure to install the TouchPad.
Maintenance and Service Guide
5–29
Removal and Replacement Procedures
5.14 Modem Module
Modem Module Spare Part Number Information
Modem module
409941-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the keyboard (Section 5.11).
3. Remove the TouchPad (Section 5.13).
5–30
Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the two Phillips PM2.0×4.0 screws 1 that secure
the modem module to the system board.
5. Lift the right side of the modem module 2 to disconnect it
from the system board.
6. Disconnect the modem cable 3 from the modem module.
modem cable is included in the Cable Kit, spare part
✎ The
number 409990-001.
7. Remove the modem module.
Removing the Modem Module
Reverse the above procedure to install the modem module.
Maintenance and Service Guide
5–31
Removal and Replacement Procedures
5.15 Switch Cover
Switch Cover Spare Part Number Information
Switch cover
409948-001
Lid switch board
409958-001
1. Prepare the computer for disassembly (Section 5.3).
2. Turn the computer upside down with the rear panel
toward you.
3. Remove the four Torx8 T8M2.5×4.0 screws in the
battery bay that secure the switch cover to the computer.
Removing the Switch Cover Screws
5–32
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the computer display-side up with front toward you.
5. Open the computer as far as possible.
6. Insert a thin flat-bladed tool under the hinge cover sections 1
of the switch cover and lift up until the switch cover 2
disengages from the computer.
7. Remove the switch cover.
Removing the Switch Cover
Reverse the above procedure to install the switch cover.
Maintenance and Service Guide
5–33
Removal and Replacement Procedures
5.16 LED Board
LED Board Spare Part Number Information
LED board (includes LED board cable)
409957-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the switch cover (Section 5.15).
3. Remove the four Torx8 T8M2.5×4.0 screws 1 and the
Torx8 T8M2.5×19.0 screw 2 that secure the LED board to
the computer.
4. Lift up on the LED board 3 between the volume decrease
and volume increase buttons to disconnect the LED board
from the system board.
5. Remove the LED board.
Removing the LED Board
Reverse the above procedure to install the LED board.
5–34
Maintenance and Service Guide
Removal and Replacement Procedures
5.17 Fan Assembly
Fan Assembly Spare Part Number Information
Fan Assembly
409932-001
1.
2.
3.
4.
Prepare the computer for disassembly (Section 5.3).
Release the keyboard (Section 5.11).
Disconnect the fan cable 1 from the system board.
Remove the two Torx8 T8M2.5×7.0 screws 2 that secure the
fan assembly to the base enclosure.
5. Lift the left side of the fan 3 until it clears the left side of the
base enclosure.
6. Slide the fan 4 to the left and remove it from the computer.
Removing the Fan Assembly
Reverse the above procedure to install the fan assembly.
Maintenance and Service Guide
5–35
Removal and Replacement Procedures
5.18 Processor Heat Sink
Processor Heat Sink Spare Part Number Information
Processor heat sink (includes thermal paste)
409949-001
1. Prepare the computer for disassembly (Section 5.3).
2. Release the keyboard (Section 5.11).
3. Remove the fan assembly (Section 5.17).
4. Loosen the four Phillips PM2.5×7.0 screws 1 that secure
the heat sink to the system board.
5. Lift the front edge of the heat sink 2 to disengage it from
the processor.
to the adhesive quality of the thermal paste located between
✎ Due
the heat sink and processor, it may be necessary to move the heat
sink from side to side to detach the heat sink from the processor.
6. Slide the heat sink 3 to the right and remove it.
Removing the Processor Heat Sink
5–36
Maintenance and Service Guide
Removal and Replacement Procedures
thermal paste should be thoroughly cleaned from the
✎ The
surfaces of the heat sink 1 and processor 2 each time the heat
sink is removed. Thermal paste is included with all heat sink
and processor spare part kits.
Thermal Paste Locations
Reverse the above procedure to install the heat sink.
Maintenance and Service Guide
5–37
Removal and Replacement Procedures
5.19 Processor
Processor Spare Part Number Information
✎ All processor spare part kits include thermal paste.
Intel Core Duo T2600 (2.17-GHz) processor
Intel Core Duo T2500 (2.00-GHz) processor
Intel Core Duo T2400 (1.83-GHz) processor
Intel Core Duo T2300 (1.67-GHz) processor
409972-001
409971-001
409970-001
409969-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Keyboard (Section 5.11)
b. Fan assembly (Section 5.17)
c. Processor heat sink (Section 5.18)
5–38
Maintenance and Service Guide
Removal and Replacement Procedures
2. Use a flat-bladed screwdriver to turn the processor locking
screw 1 one-half turn counterclockwise until you hear a
click.
3. Lift the processor 2 straight up and remove it.
The gold triangle 3 on the processor should be aligned with
✎ the
triangle 4 embossed on the processor socket when you
install the processor.
Removing the Processor
Reverse the above procedure to install the processor.
Maintenance and Service Guide
5–39
Removal and Replacement Procedures
5.20 Video Board Heat Sink
Video Board Heat Sink Spare Part Number Information
✎ All video board heat sink spare part kits include thermal pads.
Video board heat sink for use with M56 video board (includes
thermal pads)
409950-001
Video board heat sink for use with G71 video board (includes
thermal pads)
413489-001
1. Prepare the computer for disassembly (Section 5.3).
2. Release the keyboard (Section 5.11).
3. Remove the fan assembly (Section 5.17).
5–40
Maintenance and Service Guide
Removal and Replacement Procedures
4. Loosen the four Phillips PM2.5×7.0 screws 1 that secure
the video board heat sink to the computer.
5. Remove the two Torx8 T8M2.5×4.0 screws 2 that secure
the top cover hinge to the computer.
Loosening the Video Board Heat Sink Screws
Maintenance and Service Guide
5–41
Removal and Replacement Procedures
6. Lift the rear edge of the top cover hinge 1 until it rests at
an angle.
7. Lift the front edge of the video board heat sink 2 until it
clears the top cover hinge, and then slide the video board heat
sink forward and remove it.
to the adhesive quality of the thermal pad located between
✎ Due
the video board heat sink and the video board, it may be
necessary to move the heat sink from side to side to detach the
video board heat sink.
Removing the Video Board Heat Sink
5–42
Maintenance and Service Guide
Removal and Replacement Procedures
thermal pads should be thoroughly cleaned from the
✎ The
surfaces of the video boards 1 and video board heat sink 2
each time the video board heat sink is removed. Thermal paste
is included with all video board heat sink and video board
spare part kits.
Thermal Paste Locations
Reverse the above procedure to install the video board heat sink
and fan assembly.
Maintenance and Service Guide
5–43
Removal and Replacement Procedures
5.21 Video Board
Video Board Spare Part Number Information
Video board, M56, for use with model nx9420
Video board, G71, for use with model nw9440
409979-001
417206-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the fan assembly (Section 5.17).
3. Remove the video board heat sink (Section 5.20).
4. Use a 5.0-mm hex socket to remove the two HM5.0×9.0
screw locks that secure the video board to the computer.
Removing the Video Board Screw Locks
5–44
Maintenance and Service Guide
Removal and Replacement Procedures
5. Lift the front edge of the video board 1 until it clears the top
cover hinge.
6. Slide the video board forward 2 at an angle and remove it
from the socket.
video board is designed with a notch 3 to prevent
✎ The
incorrect installation.
Removing the Video Board
Reverse the above procedure to install the video board.
Maintenance and Service Guide
5–45
Removal and Replacement Procedures
5.22 Display Assembly
Display Assembly Spare Part Number Information
✎ All display assemblies include wireless antenna transceivers and cables.
17.0-inch, WUXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with AntiGlare
17.0-inch, WXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with BrightView
409977-001
409975-001
409973-001
409988-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.7) and disconnect the wireless antenna cables from
the Mini Card module (Section 5.8).
3. Remove the following components:
❏ Switch cover (Section 5.15
❏ LED board (Section 5.16)
❏ Keyboard (Section 5.11)
5–46
Maintenance and Service Guide
Removal and Replacement Procedures
4. Close the computer and turn it upside down with the
rear panel toward you.
5. Remove the four Torx8 T8M2.5×9.0 screws 1 from the
computer bottom that secure the display assembly to
the computer.
6. Remove the two Torx8 T8M2.5×9.0 screws 2 from the
computer rear panel that secure the display assembly to
the computer.
Removing the Display Assembly Screws
Maintenance and Service Guide
5–47
Removal and Replacement Procedures
7. Turn the computer display-side up with the front toward you.
8. Open the computer as far as it will open.
9. Disconnect the display cable 1 from the system board.
10. Remove the wireless antenna cables 2 from the Mini Card
compartment and the top cover clips.
11. Disconnect the microphone cable 3 from the system board.
Disconnecting the Display Cables and Removing the Wireless
Antenna Cables
5–48
Maintenance and Service Guide
Removal and Replacement Procedures
Ä
CAUTION: Support the display assembly when removing the following
screws. Failure to support the display assembly can result in damage to
the display assembly and other computer components.
12. Remove the two Torx8 T8M2.5×4.0 screws 1 that secure the
display assembly to the computer.
13. Lift the display assembly 2 straight up and remove it.
Removing the Display Assembly
Maintenance and Service Guide
5–49
Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Item Description
Spare Part
Number
Display bezel
409935-001
Display Hinge Kit
409937-001
Display inverter
409933-001
Display panels
17.0-inch, WUXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with AntiGlare
17.0-inch, WXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with BrightView
409978-001
409976-001
409974-001
409989-001
Wireless Antenna Kit
409931-001
Display Screw Kit
409940-001
Display enclosure
409939-001
Display Bracket Kit (includes top, middle, and bottom brackets)
409936-001
Display Cable Kit
409938-001
5–50
Maintenance and Service Guide
Removal and Replacement Procedures
14. Remove the following display bezel screw covers:
1 Two rounded rubber screw covers
2 Two flat rubber screw covers
3 Two long oblong rubber screw covers
4 Two short oblong rubber screw covers
display bezel screw covers are available in the Display
✎ The
Screw Kit, spare part number 409940-001.
Removing the Display Bezel Screw Covers
Maintenance and Service Guide
5–51
Removal and Replacement Procedures
15. Remove the following display bezel screws:
1 Six Torx8 T8M2.5×7.0 screws
2 Two Phillips PM2.0×6.0 screws
3 Two stabilizer clips
display bezel screws and the stabilizer clips are available
✎ The
in the Display Screw Kit, spare part number 409940-001.
Removing the Display Bezel Screws
5–52
Maintenance and Service Guide
Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display bezel
409935-001
16. Flex the inside edges of the left and right sides 1 of the
display bezel and the inside edges of the top and bottom
sides 2 of the display bezel until the bezel disengages from
the display assembly.
17. Remove the display bezel 3.
Removing the Display Bezel
Maintenance and Service Guide
5–53
Removal and Replacement Procedures
18. Remove the four mylar screw covers 1 and the four Torx8
T8M2.5×4.0 screws 2 that secure the display panel to the
display enclosure.
mylar screw covers are available in the Display Screw Kit,
✎ The
spare part number 409940-001.
Removing the Display Panel Screws, Part 1
5–54
Maintenance and Service Guide
Removal and Replacement Procedures
19. Remove the following display panel screws:
1 Two Torx8 T8M2.5×4.0 screws that secure the display
panel to the display enclosure
2 Two Phillips PM2.5×7.0 screws that secure the display
panel to the display enclosure
3 One Torx8 T8M2.5×4.0 screw that secures the ambient
light sensor board to the display enclosure
4 One Torx8 T8M2.5×4.0 screw that secures the display
inverter to the display enclosure
Removing the Display Panel Screws, Part 2
Maintenance and Service Guide
5–55
Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Item Description
Spare Part
Number
Display inverter
409933-001
Display panels
17.0-inch, WUXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with AntiGlare
17.0-inch, WXGA+WVA with AntiGlare
17.0-inch, WSXGA+WVA with BrightView
409978-001
409976-001
409974-001
409988-001
Display Cable Kit
409938-001
20. Remove the display panel 1, ambient light sensor board 2,
and display inverter 3 from the display enclosoure.
Removing the Display Panel
5–56
Maintenance and Service Guide
Removal and Replacement Procedures
21. Disconnect the following cables:
1 Ambient light sensor board cable
2 Display panel cable
3 Backlight cable
22. Remove the ambient light sensor board and display inverter.
Removing the Display Inverter and Ambient Light Sensor Board
Maintenance and Service Guide
5–57
Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Item Description
Spare Part
Number
Display Hinge Kit
409937-001
23. If it is necessary to replace a display hinges, remove the
four Phillips PM2.0×4.0 screws 1 that secure each hinge to
the display panel.
24. Remove the display hinges 2.
Removing the Display Hingesw
5–58
Maintenance and Service Guide
Removal and Replacement Procedures
25. If it is necessary to replace the display latch actuator 1,
remove the actuator from the display enclosure by using a
small flat-bladed tool to press out on the tabs 2 on the
actuator.
Removing the Display Latch Actuator
Maintenance and Service Guide
5–59
Removal and Replacement Procedures
26. If it is necessary to replace the display latch arm, slide and
hold the arm 1 to the right.
27. Lift the right side of the arm 2 and swing it up and to the left
until it rests at an angle.
28. Disengage the display latch arm spring 3 from the tab to
which it is attached.
29. Remove the display latch arm and spring.
Removing the Display Latch Arm
5–60
Maintenance and Service Guide
Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Item Description
Spare Part
Number
Wireless Antenna Kit
409931-001
30. If it is necessary to replace the wireless antenna transceivers
and cables, release the retention tabs 1 built in to the display
enclosure shield that secure the wireless antenna cables to the
display enclosure.
31. Detach the wireless antenna transceivers 2 from the display
enclosure.
32. Remove the wireless antenna transceivers and cables 3.
Removing the Wireless Antenna Transceivers and Cables
Maintenance and Service Guide
5–61
Removal and Replacement Procedures
33. If it is necessary to replace the microphone and cable, release
the retention tabs 1 built in to the display enclosure shield
that secure the microphone cable to the display enclosure.
34. Remove the microphone 2 from the clip in the display
enclosure.
35. Remove the microphone and cable 3.
microphone and cable are available in the Cable Kit, spare
✎ The
part number 409990-001.
Removing the Microphone and Cable
Reverse the above procedure to reassemble and install the
display assembly.
5–62
Maintenance and Service Guide
Removal and Replacement Procedures
5.23 Top Cover
Top Cover Spare Part Number Information
Top cover
409951-001
Fingerprint sensor board
409946-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.7)
c. Optical drive (Section 5.10)
d. Keyboard (Section 5.11)
e. Switch cover (Section 5.15)
f. Display assembly (Section 5.22)
2. Turn the computer upside down with the front toward you.
Maintenance and Service Guide
5–63
Removal and Replacement Procedures
3. Remove the fourteen Torx8 T8M2.5×9.0 screws that secure
the top cover to the computer.
Removing the Top Cover Screws, Part 1
4. Turn the computer right-side up with the front toward you.
5. Remove the two Torx8 T8M2.5×7.0 screws that secure the
top cover to the computer.
Removing the Top Cover Screws, Part 2
5–64
Maintenance and Service Guide
Removal and Replacement Procedures
6. Lift the rear edge of the top cover 1 to disengage it from
the base enclosure.
7. Swing the top cover 2 up and forward until the left and right
sides of the top cover disengage from the base enclosure.
8. Remove the top cover 3.
Removing the Top Cover
Reverse the above procedure to install the top cover.
Maintenance and Service Guide
5–65
Removal and Replacement Procedures
5.24 Speaker
Speaker Spare Part Number Information
Speaker
409947-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.7)
c. Optical drive (Section 5.10)
d. Keyboard (Section 5.11)
e. Switch cover (Section 5.15)
f. Display assembly (Section 5.22)
g. Top cover (Section 5.23)
5–66
Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the speaker cable 1 from the system board.
3. Remove the speaker 2 from the base enclosure.
Removing the Speaker
Reverse the above procedure to install the speaker.
Maintenance and Service Guide
5–67
Removal and Replacement Procedures
5.25 System Board
System Board Spare Part Number Information
System board
409959-001
replacing the system board, ensure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ Memory modules (Section 5.7 and Section 5.12)
■ Mini Card card (Section 5.8)
■ RTC battery (Section 5.9)
■ Modem board (Section 5.14)
■ Processor (Section 5.19)
■ PC Card/smart card assembly (Section 5.27)
5–68
Maintenance and Service Guide
Removal and Replacement Procedures
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Bluetooth module (Section 5.6)
c.
d.
e.
f.
g.
h.
i.
j.
k.
Optical drive (Section 5.10)
Keyboard (Section 5.11)
Switch cover (Section 5.15)
LED board (Section 5.16)
Display assembly (Section 5.22)
Top cover (Section 5.23)
Speaker (Section 5.24)
Fan assembly (Section 5.17)
Heat sink (Section 5.18)
Maintenance and Service Guide
5–69
Removal and Replacement Procedures
2. Disconnect the the following cables from the system board:
1 Network cable
2 Modem cable
3 Bluetooth module cable
4 USB/audio board cable
network cable, modem cable, Bluetooth module cable, and
✎ The
USB/audio cable are available in the Cable Kit, spare part
number 409990-001.
Disconnecting the System Board Cables
5–70
Maintenance and Service Guide
Removal and Replacement Procedures
3. Remove the Torx8 T8M2.5×7.0 screw 1 that secures the
system board to the base enclosure.
4. Use the optical drive connector 2 to lift the right side of the
system board until it rests at an angle.
5. Slide the system board 3 to the right at an angle until it clears
the base enclosure.
Removing the System Board
Maintenance and Service Guide
5–71
Removal and Replacement Procedures
6. If it is necessary to replace the modem connector and cable,
remove the connector 1 from the clip in the base enclosure
and remove the cable 2 from the routing channel in the base
enclosure.
modem cable is available in the Cable Kit, spare part
✎ The
number 409990-001.
Removing the Modem Connector and Cable
5–72
Maintenance and Service Guide
Removal and Replacement Procedures
7. If it is necessary to replace the network connector and cable,
remove the connector 1 from the clip in the base enclosure
and remove the cable 2 from the routing channel in the base
enclosure.
network cable is available in the Cable Kit, spare part
✎ The
number 409990-001.
Removing the Network Connector and Cable
Maintenance and Service Guide
5–73
Removal and Replacement Procedures
8. If it is necessary to replace the Bluetooth module cable,
remove the cable 1 from the clips 2 in the base enclosure
and remove the cable from the routing channel 3 in the base
enclosure.
Bluetooth module cable is included with the Bluetooth
✎ The
module spare part kit and is also available in the Cable Kit,
spare part number 409990-001.
Removing the Bluetooth Module Cable
Reverse the above procedures to install the system board.
5–74
Maintenance and Service Guide
Removal and Replacement Procedures
5.26 USB/Audio Board
models are equipped with a USB/audio board.
✎ Full-featured
Defeatured models are equipped with an audio board. The
removal procedures are identical for both boards.
USB/Audio Board Spare Part Number Information
USB/audio board
409968-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Bluetooth module (Section 5.6)
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
Optical drive (Section 5.10)
Keyboard (Section 5.11)
Switch cover (Section 5.15)
LED board (Section 5.16)
Display assembly (Section 5.22)
Top cover (Section 5.23)
Speaker (Section 5.24)
Fan assembly (Section 5.17)
Heat sink (Section 5.18)
System board (Section 5.25)
Maintenance and Service Guide
5–75
Removal and Replacement Procedures
2. Remove the USB cable 1 and audio cable 2 from the clips in
the base enclosure.
3. Release the clip 3 that secures the USB/audio board to the
base enclosure.
4. Remove the USB/audio board 4 from the base enclosure.
Removing the USB/Audio Board
5–76
Maintenance and Service Guide
Removal and Replacement Procedures
5. If it is necessary to replace the USB/audio board cable,
disconnect the cable from the board.
USB/audio board cable is included with the USB/audio
✎ The
board spare part kit and is also available in the Cable Kit, spare
part number 409990-001.
Removing the USB/Audio Board Cable
Reverse the above procedure to install the USB/audio board.
Maintenance and Service Guide
5–77
Removal and Replacement Procedures
5.27 PC Card/Smart Card Assembly
PC Card/Smart Card Assembly
Spare Part Number Information
PC Card/smart card assembly
409943-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Bluetooth module (Section 5.6)
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
5–78
Optical drive (Section 5.10)
Keyboard (Section 5.11)
Switch cover (Section 5.15)
LED board (Section 5.16)
Display assembly (Section 5.22)
Top cover (Section 5.23)
Speaker (Section 5.24)
Fan assembly (Section 5.17)
Heat sink (Section 5.18)
System board (Section 5.25)
Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the system board upside down with the PC Card eject
button facing away from you.
3. Remove the four Phillips PM2.0×4.0 screws that secure the
PC Card/smart card assembly to the system board.
Removing the PC Card/Smart Card Assembly Screws
Maintenance and Service Guide
5–79
Removal and Replacement Procedures
4. Turn the system board top-side up with the PC Card eject
button facing away from you.
5. Remove the PC Card/smart card assembly from the
system board.
Removing the PC Card/Smart Card Assembly
Reverse the above procedure to install the PC Card/smart card
assembly.
5–80
Maintenance and Service Guide
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Computer
Dimensions
Height (front to back)
Width
Depth
Weight
HP Compaq nw9440 with
17.0-inch display, optical drive,
and 8-cell battery pack
HP Compaq nx9420 with
17.0-inch display, optical drive,
and 8-cell battery pack
Metric
U.S.
3.3 to 3.8 cm
39.4 cm
27.4 cm
1.3 to 1.5 in
15.5 in
10.8 in
3.40 kg
7.5 lbs
3.36 kg
7.4 lbs
Input Power
Operating voltage
Operating current
18.5 V dc - 19.0 V dc
4.74 A or 6.5 A
Temperature
Operating (not writing to
optical disc)
Operating (writing to optical disc)
Nonoperating
Maintenance and Service Guide
0°C to 35°C
32°F to 95°F
5°C to 35°C
-20°C to 60°C
41°F to 95°F
-4°F to 140°F
6–1
Specifications
Table 6-1
Computer (Continued)
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%
10% to 90%
5% to 95%
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
Operating
Nonoperating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Random Vibration
Operating
Nonoperating
0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate
product safety standards specify thermal limits for plastic
✎ Applicable
surfaces. The computer operates well within this range of temperatures.
6–2
Maintenance and Service Guide
Specifications
Table 6-2
17.0-inch, WUXGA+WVA
Dimensions
Height
Width
Diagonal
24.4 cm
38.1 cm
43.2 cm
Number of colors
Up to 16.8 million
Contrast ratio
200:1
Brightness
180 nits typical
9.6 in
15.0 in
17.0 in
Pixel resolution
Pitch
Format
Configuration
0.172 × 0.172 mm
1920 × 1200
RGB vertical stripe
Backlight
CCFT
Character display
80 × 25
Total power consumption
6.0 W
Viewing angle
+/-65° horizontal, +/-50° vertical typical
Maintenance and Service Guide
6–3
Specifications
Table 6-3
17.0-inch, WSXGA+WVA
Dimensions
Height
Width
Diagonal
24.4 cm
38.1 cm
43.2 cm
9.6 in
15.0 in
17.0 in
Number of colors
Up to 16.8 million
Contrast ratio
200:1
Brightness
180 nits typical
Pixel resolution
Pitch
Format
Configuration
0.197 × 0.197 mm
1680 × 1050
RGB vertical stripe
Backlight
CCFT
Character display
80 × 25
Total power consumption
7.0 W
Viewing angle
+/-60° horizontal, +40/-50° vertical typical
6–4
Maintenance and Service Guide
Specifications
Table 6-4
17.0-inch, WXGA+WVA
Dimensions
Height
Width
Diagonal
24.4 cm
38.1 cm
43.2 cm
Number of colors
Up to 16.8 million
Contrast ratio
200:1
Brightness
180 nits typical
9.6 in
15.0 in
17.0 in
Pixel resolution
Pitch
Format
Configuration
0.259 × 0.259 mm
1440 × 900
RGB vertical stripe
Backlight
CCFT
Character display
80 × 25
Total power consumption
6.5 W
Viewing angle
+/-45° horizontal, +15/-35° vertical typical
Maintenance and Service Guide
6–5
Specifications
Table 6-5
Hard Drives
100-GB*
80-GB*
60-GB*
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
SATA
SATA
SATA
100 MB/sec
ATA
security
100 MB/sec
ATA
security
100 MB/sec
ATA
security
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
Logical blocks†
195,363,650 156,301,488 117,210,240
Disc rotational speed
7200 and
5400 rpm
Operating temperature
✎
7200 and
5400 rpm
5400 rpm
5°C to 55°C (41°F to 131°F)
Certain restrictions and exclusions apply. Consult Customer Care
for details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.
6–6
Maintenance and Service Guide
Specifications
Table 6-6
Primary 8-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.00 cm
26.80 cm
5.30 cm
0.34 kg
0.79 in
3.70 in
5.28 in
0.75 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
14.4 V
4.8 Ah
69 Wh
Temperature
Operating
Nonoperating
Maintenance and Service Guide
5°C to 45°C
0°C to 60°C
41°F to 113°F
32°F to 140°F
6–7
Specifications
Table 6-7
DVD±RW and CD-RW Combo Drive
Applicable disc
Read:
DVD-R, DVD-RW,
DVD-ROM (DVD-5, DVD-9,
DVD-10, DVD-18),
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2,
Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge
Center hole diameter
1.5 cm (0.59 in)
Write:
CD-R and CD-RW
DVD-R and
DVD-RW
Disc diameter
Standard disc
Mini disc
6–8
12 cm (4.72 in)
8 cm (3.15 in)
Maintenance and Service Guide
Specifications
Table 6-7
DVD±RW and CD-RW Combo Drive (Continued)
Disc thickness
1.2 mm (0.047 in)
Track pitch
0.74 µm
Access time
CD
DVD
< 175 ms
< 285 ms
< 230 ms
< 335 ms
Random
Full stroke
Audio output level
Audio-out, 0.7 Vrms
Cache buffer
2 MB
Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
DVD-RW (2X)
Multiword DMA mode 2
2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–9
Specifications
Table 6-8
DVD/CD-RW Combo Drive
Applicable disc
Read:
DVD-R, DVD-RW,
DVD-ROM (DVD-5, DVD-9,
DVD-10, DVD-18)
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2,
Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge
Center hole diameter
1.5 cm (0.59 in)
Write:
CD-R and CD-RW
Disc diameter
Standard disc
Mini disc
6–10
12 cm (4.72 in)
8 cm (3.15 in)
Maintenance and Service Guide
Specifications
Table 6-8
DVD/CD-RW Combo Drive (Continued)
Disc thickness
1.2 mm (0.047 in)
Track pitch
0.74 µm
Access time
CD media
DVD media
< 110 ms
< 210 ms
< 130 ms
< 225 ms
Random
Full stroke
Audio output level
Line-out, 0.7 Vrms
Cache buffer
2 MB
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
3,600 KB/s (150 KB/s at 1X CD rate)
1,500 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–11
Specifications
Table 6-9
System DMA
Hardware DMA
System Function
DMA0
Not applicable
DMA1*
Not applicable
DMA2*
Not applicable
DMA3
Not applicable
DMA4
Direct memory access controller
DMA5*
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–12
Maintenance and Service Guide
Specifications
Table 6-10
System Interrupts
Hardware IRQ
System Function
IRQ0
System timer
IRQ1
Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2
Cascaded
IRQ3
Intel 82801DB/DBM USB2 Enhanced Host
Controller—24CD
IRQ4
COM1
IRQ5*
Conexant AC—Link Audio
Intel 82801DB/DBM SMBus Controller—24C3
Data Fax Modem with SmartCP
IRQ6
Diskette drive
IRQ7*
Parallel port
IRQ8
System CMOS/real-time clock
IRQ9*
Microsoft ACPI-compliant system
IRQ10*
Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller
Maintenance and Service Guide
6–13
Specifications
Table 6-10
System Interrupts (Continued)
IRQ11
Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12
Synaptics PS/2 TouchPad
IRQ13
Numeric data processor
IRQ14
Primary IDE channel
IRQ15
Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
✎ PC
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
6–14
Maintenance and Service Guide
Specifications
Table 6-11
System I/O Addresses
I/O Address (hex)
System Function (shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super I/O” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/RTC
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
Maintenance and Service Guide
6–15
Specifications
Table 6-11
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
JoyStick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
6–16
Maintenance and Service Guide
Specifications
Table 6-11
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer—OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
6–17
Specifications
Table 6-12
System Memory Map
Size
Memory Address
System Function
640 KB
00000000-0009FFFF
Base memory
128 KB
000A0000-000BFFFF
Video memory
48 KB
000C0000-000CBFFF
Video BIOS
160 KB
000C8000-000E7FFF
Unused
64 KB
000E8000-000FFFFF
System BIOS
15 MB
00100000-00FFFFFF
Extended memory
58 MB
01000000-047FFFFF
Super extended memory
58 MB
04800000-07FFFFFF
Unused
2 MB
08000000-080FFFFF
Video memory (direct access)
4 GB
08200000-FFFEFFFF
Unused
64 KB
FFFF0000-FFFFFFFF
System BIOS
6–18
Maintenance and Service Guide
A
Screw Listing
This appendix provides specification and reference information
for the screws and screw locks used in the computer. All screws
and screw locks listed in this appendix are available in the
Screw Kit, spare part number 409945-001, and the Display Screw
Kit, spare part number 409940-001.
Table A-1
Phillips PM3.0×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
4
3.0 mm
3.0 mm
5.0 mm
Where used:
4 screws that secure the hard drive to the hard drive frame (documented in
Section 5.4)
Phillips PM3.0×3.0 Screw Locations
Maintenance and Service Guide
A–1
Screw Listing
Table A-2
Phillips PM2.5×17.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
2
17.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the hard drive cover to the hard drive (screws are captured
on the cover by C clips; documented in Section 5.4)
Phillips PM2.5×17.0 Screw Locations
A–2
Maintenance and Service Guide
Screw Listing
Table A-3
Phillips PM2.5×13.0 Spring-Loaded Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
1
13.0 mm
2.5 mm
6.0 mm
Where used:
One screw that secures the hard drive to the computer (screw is captured on the
cover by C clip; documented in Section 5.4)
Phillips PM2.5×13.0 Screw Location
Maintenance and Service Guide
A–3
Screw Listing
Table A-4
Phillips PM2.5×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
3
4.0 mm
2.5 mm
5.0 mm
Where used:
3 screws that secure the memory/Mini Card module compartment cover to the
computer (screws are captured on the hard drive frame by C clips; documented
in Section 5.7)
Phillips PM2.5×4.0 Screw Locations
A–4
Maintenance and Service Guide
Screw Listing
Table A-5
Phillips PM2.0×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
18
4.0 mm
2.0 mm
4.5 mm
Where used:
2 screws that secure the Mini Card WLAN module to the computer (documented
in Section 5.8)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
A–5
Screw Listing
Table A-5
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
18
4.0 mm
2.0 mm
4.5 mm
Where used:
2 screws that secure the optical drive bracket to the optical drive (documented in
Section 5.10)
Phillips PM2.0×4.0 Screw Locations
A–6
Maintenance and Service Guide
Screw Listing
Table A-5
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
18
4.0 mm
2.0 mm
4.5 mm
Where used:
2 screws that secure the modem module to the computer (documented in
Section 5.14)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
A–7
Screw Listing
Table A-5
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
18
4.0 mm
2.0 mm
4.5 mm
Where used:
8 screws that secure the display hinge to the display panel (documented in
Section 5.22)
Phillips PM2.0×4.0 Screw Locations
A–8
Maintenance and Service Guide
Screw Listing
Table A-5
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
18
4.0 mm
2.0 mm
4.5 mm
Where used:
4 screws that secure the PC Card/smart card assembly to the system board
(documented in Section 5.27)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
A–9
Screw Listing
Table A-6
Torx8 T8M2.5×9.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
26
9.0 mm
2.5 mm
5.0 mm
Where used:
1 One screw that secures the optical drive to the computer (documented in
Section 5.10)
2 Four screws that secure the keyboard to the computer (documented in
Section 5.11)
3 One screw that secures the TouchPad to the computer (documented in
Section 5.13)
Torx8 T8M2.5×9.0 Screw Locations
A–10
Maintenance and Service Guide
Screw Listing
Table A-6
Torx8 T8M2.5×9.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
26
9.0 mm
2.5 mm
5.0 mm
Where used:
6 screws that secure the display assembly to the computer (documented in
Section 5.22)
Torx8 T8M2.5×9.0 Screw Locations
Maintenance and Service Guide
A–11
Screw Listing
Table A-6
Torx8 T8M2.5×9.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
26
9.0 mm
2.5 mm
5.0 mm
Where used:
14 screws that secure the top cover to the computer (documented in
Section 5.23)
Torx8 T8M2.5×9.0 Screw Locations
A–12
Maintenance and Service Guide
Screw Listing
Table A-7
Torx8 T8M2.5×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
4.0 mm
2.5 mm
5.0 mm
Where used:
4 screws that secure the switch cover to the computer (documented in
Section 5.15)
Torx8 T8M2.5×4.0 Screw Locations
Maintenance and Service Guide
A–13
Screw Listing
Table A-7
Torx8 T8M2.5×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
4.0 mm
2.5 mm
5.0 mm
Where used:
4 screws that secure the LED board to the computer (documented in
Section 5.16)
Torx8 T8M2.5×4.0 Screw Locations
A–14
Maintenance and Service Guide
Screw Listing
Table A-7
Torx8 T8M2.5×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
4.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the video board heat sink to the computer (documented in
Section 5.20)
Torx8 T8M2.5×4.0 Screw Locations
Maintenance and Service Guide
A–15
Screw Listing
Table A-7
Torx8 T8M2.5×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
4.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the display assembly to the computer (documented in
Section 5.22)
Torx8 T8M2.5×4.0 Screw Locations
A–16
Maintenance and Service Guide
Screw Listing
Table A-7
Torx8 T8M2.5×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
4.0 mm
2.5 mm
5.0 mm
Where used:
4 screws that secure the display panel to the display enclosure (documented in
Section 5.22)
Torx8 T8M2.5×4.0 Screw Locations
Maintenance and Service Guide
A–17
Screw Listing
Table A-7
Torx8 T8M2.5×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
4.0 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the display panel to the display enclosure
(documented in Section 5.22)
2 One screw that secures the ambient light sensor board to the display
enclosure (documented in Section 5.22)
3 One screw that secures the inverter board to the display enclosure
(documented in Section 5.22)
Torx8 T8M2.5×4.0 Screw Locations
A–18
Maintenance and Service Guide
Screw Listing
Table A-8
Torx8 T8M2.5×19.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
1
19.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the LED board to the computer (documented in
Section 5.16)
Torx8 T8M2.5×19.0 Screw Location
Maintenance and Service Guide
A–19
Screw Listing
Table A-9
Torx8 T8M2.5×7.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
11
7.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the fan assembly to the computer (documented in
Section 5.17)
Torx8 T8M2.5×7.0 Screw Locations
A–20
Maintenance and Service Guide
Screw Listing
Table A-9
Torx8 T8M2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
11
7.0 mm
2.5 mm
5.0 mm
Where used:
6 screws that secure the display bezel to the display assembly (documented in
Section 5.22)
Torx8 T8M2.5×7.0 Screw Locations
Maintenance and Service Guide
A–21
Screw Listing
Table A-9
Torx8 T8M2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
11
7.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the top cover to the computer (documented in
Section 5.23)
Torx8 T8M2.5×7.0 Screw Locations
A–22
Maintenance and Service Guide
Screw Listing
Table A-9
Torx8 T8M2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
11
7.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the system board to the base enclosure (documented in
Section 5.25)
Torx8 T8M2.5×7.0 Screw Location
Maintenance and Service Guide
A–23
Screw Listing
Table A-10
Phillips PM2.5×7.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
10
7.0 mm
2.5 mm
5.0 mm
Where used:
4 screws that the processor heat sink to the computer (screws are secured to
the heat sink by C clips; documented in Section 5.18)
Phillips PM2.5×7.0 Screw Locations
A–24
Maintenance and Service Guide
Screw Listing
Table A-10
Phillips PM2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
10
7.0 mm
2.5 mm
5.0 mm
Where used:
4 screws that secure the video board heat sink to the computer (screws are
secured to the heat sink by C clips; documented in Section 5.20)
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
A–25
Screw Listing
Table A-10
Phillips PM2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
10
7.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the display panel to the display enclosure (documented in
Section 5.22)
Phillips PM2.5×7.0 Screw Locations
A–26
Maintenance and Service Guide
Screw Listing
Table A-11
Hex Socket HM5.0×9.0 Screw Locks
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
9.0 mm
5.0 mm
5.0 mm
Where used:
2 screw locks that secure the video board to the computer (documented in
Section 5.21)
HM5.0×9.0 Screw Lock Locations
Maintenance and Service Guide
A–27
Screw Listing
Table A-12
Phillips PM2.0×6.0 Screws
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
6.0 mm
2.0 mm
4.5 mm
Where used:
2 screws that secure the display bezel to the display enclosure (documented in
Section 5.22)
Phillips PM2.0×6.0 Screw Locations
A–28
Maintenance and Service Guide
B
Software Backup and
Recovery
Backup
HP Backup and Recovery Manager provides several ways to back
up the system and to recover optimal system functionality.
installed drivers, utilities, and applications can be copied to
✎ HP
a CD or to a DVD using HP Backup and Recovery Manager.
DVD±RW discs and DVD±RW double-layer discs
✎ Formatted
are not compatible with HP Backup and Recovery Manager.
computer must be connected to external power before you
✎ The
perform backup and recovery procedures.
Safeguarding Your Data
To safeguard your documents, store personal files in the My
Documents folder and periodically create a backup copy of the
folder.
Maintenance and Service Guide
B–1
Software Backup and Recovery
Backing Up the System
Using HP Backup and Restore Manager, you can
■
Back up specific files and folders.
■
Back up the entire system.
■
Back up modifications since your last backup, using
HP system restore points.
■
Schedule backups.
Backing Up Specific Files or Folders
You can back up specific files or folders to the hard drive, to an
optional external hard drive, or to discs.
process will take several minutes, depending on the file
✎ This
size and the speed of the computer.
To back up specific files or folders:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up individual files and folders, and then click
Next.
The Backup Wizard opens.
5. Click Next.
6. Click Backup selected files from most common locations
(Recommended).
– or –
Click Advanced Backup (Experienced users) to access
advanced filtering techniques.
7. Click Next.
8. Follow the on-screen instructions.
B–2
Maintenance and Service Guide
Software Backup and Recovery
Backing Up the Entire Hard Drive
When you perform a complete backup of the hard drive, you are
saving the full factory image, including the Windows operating
system, software applications, and all personal files and folders.
of the entire hard drive image can be stored on another
✎ Ahardcopydrive,
on a network drive, or on recovery discs that you
create.
process may take over an hour, depending on your
✎ This
computer speed and the amount of data being stored.
To back up your entire hard drive:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up entire hard drive, and then click Next.
The “Back up entire hard disk” page opens.
5. Click Next.
6. Select the location for the backup files, and then click Next.
7. Select the Protect data access with password check box,
and type your password in the Password and Confirm
boxes.
step is optional. If you do not want to password-protect
✎ This
your data access, clear the Protect data access with password
check box.
8. Click Next.
9. Follow the on-screen instructions.
Maintenance and Service Guide
B–3
Software Backup and Recovery
Backing Up Modifications Made
to the System
When you back up modifications since your last backup, you are
creating system recovery points. This allows you to save a
snapshot of your hard drive at a specific point in time. You can
then recover back to that point if you want to reverse subsequent
changes made to your system.
first system recovery point, a snapshot of the entire image,
✎ The
is automatically created the first time you perform a backup.
Subsequent recovery points make a copy of changes made after
that time.
HP recommends that you create recovery points
■
Before you add or extensively modify software or hardware.
■
Periodically, whenever the system is performing optimally.
to an earlier recovery point does not affect data
✎ Recovering
files or e-mails created since that recovery point.
After you create a recovery point, you are prompted to schedule
subsequent recovery points. You can schedule recovery points for
a specific time or event in your system.
To create and schedule a system recovery point:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Create or manage Recovery Points, and then click
Next.
The “Recovery Point Manager” page opens.
5. Follow the on-screen instructions.
B–4
Maintenance and Service Guide
Software Backup and Recovery
Scheduling Backups
To schedule backups:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup Scheduler.
The “Backup Scheduler” page opens.
2. Click Next.
3. Schedule system recovery points at specific intervals (now,
daily, weekly, or monthly) or at specific events, such as at
system start or when you dock to an optional docking station
(select computer models only), by clicking one of the
available options. Click Next to further define the settings.
A summary of your system recovery point settings is
displayed.
4. Follow the on-screen instructions.
Recovery
HP Backup and Recovery Manager analyzes the hard drive and
creates a dedicated hard drive recovery partition on the hard drive
large enough to store a copy of the full factory image. You can
choose whether you want to store that copy on the recovery
partition, on another drive, or on external recovery discs.
using HP Backup and Recovery Manager, try repairing
✎ Before
the system by running Microsoft Windows System Restore.
For more information, select Start > Help and Support, and
then search for “System Restore.”
Maintenance and Service Guide
B–5
Software Backup and Recovery
HP Backup and Recovery Manager allows you to
■
Create recovery discs (highly recommended). The
recovery discs are used to start up your computer and to
recover the full factory image (operating system and
software) in case of system failure or instability.
do not have a CD or DVD burner, a copy of the entire
✎ Ifhardyoudrive
image can be stored on another hard drive or on a
network drive.
■
Perform a recovery. You can perform a full system recovery
or recover important files from the recovery partition on the
hard drive, from another drive, or from recovery discs that
you create.
Creating Recovery Discs
(Highly Recommended)
After setting up the computer for the first time, you can create a
set of recovery discs of the full factory image, using Recovery
Media Creator in the HP Backup and Recovery Manager. The
recovery discs are used to start up (boot) the computer and
recover the operating system and software to factory settings in
case of system failure or instability.
Ä
CAUTION: After you create the recovery discs, you can increase the
amount of available space on the hard drive by deleting the recovery
partition. However, doing this is not recommended. If you delete this
partition, you will lose any information that is on the partition.
✎ Only one set of recovery discs can be created for this computer.
B–6
Maintenance and Service Guide
Software Backup and Recovery
Before creating recovery discs:
■
Obtain high-quality CD-R, DVD-R, or DVD+R media,
purchased separately.
DVD±RW discs and DVD±RW double-layer discs
✎ Formatted
are not compatible with HP Backup and Recovery Manager.
■
Number each disc before inserting it into the optical drive of
the computer.
■
If necessary, you can cancel Recovery Media Creator before
you have finished creating the recovery discs. The next time
you open Recovery Media Creator, you will be prompted to
continue the disc creation process where you left off.
To create a set of recovery discs:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Create factory software recovery CDs or DVDs to
recover the system (Highly recommended), and then click
Next.
The “Recovery Media Creator” page opens.
4. Click Next.
5. Click Write to CD/DVD, and then click Next.
6. Follow the on-screen instructions.
Performing a Recovery
Performing a Recovery from the Recovery Discs
To perform a recovery from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart
the computer.
3. Follow the on-screen instructions.
Maintenance and Service Guide
B–7
Software Backup and Recovery
Performing a Recovery from the Hard Drive
There are 2 ways to initiate a recovery from the hard drive:
■
From within Windows.
■
From the recovery partition.
Initiating a Recovery in Windows
To initiate a recovery in Windows:
1. Back up all personal files.
2. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
3. Click Next.
4. Click Recover important files or the entire system, and
then click Next.
5. Click a recovery option, and then click Next.
you choose to recover the system, the computer restarts and
✎ Ifrecovery
begins.
6. Follow the on-screen instructions.
Initiating a Recovery from the Hard Drive
Recovery Partition
To initiate a recovery from the hard drive recovery partition:
1. Back up all personal files.
2. Restart the computer, and then press f11 before the Windows
operating system loads.
3. Click a recovery option, and then click Next.
4. Follow the on-screen instructions.
B–8
Maintenance and Service Guide
C
Display Component Recycling
Å
WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
Ä
CAUTION: The procedures in this appendix can result in damage to
display components. The only components intended for recycling
purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these
components.
Disposal
✎ Materials
This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life.
Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact
your local authorities or the Electronic Industries Alliance (EIA)
at http://www.eiae.org.
Maintenance and Service Guide
C–1
Display Component Recycling
This appendix provides disassembly instructions for the display
assembly. The display assembly must be disassembled to gain
access to the backlight 1 and the liquid crystal display (LCD)
panel 2.
procedures differ from one display assembly to
✎ Disassembly
another. The procedures provided in this appendix are general
disassembly instructions. Specific details, such as screw sizes,
quantities, and locations, and component shapes and sizes, can
vary from one computer model to another.
C–2
Maintenance and Service Guide
Display Component Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the
display bezel to the display assembly.
Removing the Display Bezel Screw Covers and Screws
Maintenance and Service Guide
C–3
Display Component Recycling
2. Lift up and out on the left and right inside edges 1 and the
top and bottom inside edges 2 of the display bezel until
the bezel disengages from the display assembly.
3. Remove the display bezel 3.
Removing the Display Bezel
C–4
Maintenance and Service Guide
Display Component Recycling
4. Disconnect all display panel cables 1 from the display
inverter and remove the inverter 2.
Removing the Display Inverter
Maintenance and Service Guide
C–5
Display Component Recycling
5. Remove all screws 1 that secure the display panel assembly
to the display enclosure.
6. Remove the display panel assembly 2 from the display
enclosure.
Removing the Display Panel Assembly
C–6
Maintenance and Service Guide
Display Component Recycling
7. Turn the display panel assembly upside down.
8. Remove all screws that secure the display panel frame to the
display panel.
Removing the Display Panel Frame Screws
Maintenance and Service Guide
C–7
Display Component Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the
sides of the display panel to the display panel frame.
10. Remove the display panel frame 2 from the display panel.
Removing the Display Frame
C–8
Maintenance and Service Guide
Display Component Recycling
11. Remove the screws 1 that secure the backlight cover to the
display panel.
12. Lift the top edge of the backlight cover 2 and swing it
forward.
13. Remove the backlight cover.
Removing the Backlight Cover
Maintenance and Service Guide
C–9
Display Component Recycling
14. Turn the display panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the
display panel.
Releasing the Backlight Cables
C–10
Maintenance and Service Guide
Display Component Recycling
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
Removing the Backlight Frame
Maintenance and Service Guide
C–11
Display Component Recycling
Å
WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
18. Slide the backlight out of the backlight frame.
Removing the Backlight
C–12
Maintenance and Service Guide
Display Component Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to the
display rear panel.
21. Release the LCD panel 3 from the display rear panel.
22. Release the tape 4 that secures the LCD panel to the display
rear panel.
Releasing the LCD Panel
Maintenance and Service Guide
C–13
Display Component Recycling
23. Remove the LCD panel.
Removing the LCD Panel
24. Recycle the LCD panel and backlight.
C–14
Maintenance and Service Guide
D
Connector Pin Assignments
Table D-1
Audio-Out (Headphone)
Pin
Signal
Pin
Signal
1
Audio out, left channel
3
Ground
2
Audio out, right channel
Maintenance and Service Guide
D–1
Connector Pin Assignments
Table D-2
Audio-In (Microphone)
Pin
Signal
Pin
Signal
1
Audio signal in
3
Ground
2
Audio signal in
Table D-3
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data –
4
Ground
D–2
Maintenance and Service Guide
Connector Pin Assignments
Table D-4
S-Video-Out
Pin
Signal
Pin
Signal
1
S-VHS color (C) signal
5
TV-CD
2
Composite video signal
6
S-VHS intensity ground
3
S-VHS intensity (Y) signal
7
Composite video ground
4
S-VHS color ground
Maintenance and Service Guide
D–3
Connector Pin Assignments
Table D-5
External Monitor
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
D–4
Maintenance and Service Guide
Connector Pin Assignments
Table D-6
RJ-11 (Modem)
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
Maintenance and Service Guide
D–5
Connector Pin Assignments
Table D-7
RJ-45 (Network)
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit –
6
Receive –
3
Receive +
7
Unused
4
Unused
8
Unused
D–6
Maintenance and Service Guide
E
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the computer meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the computer is used.
Maintenance and Service Guide
E–1
Power Cord Set Requirements
General Requirements
The requirements listed below are applicable to all countries.
E–2
■
The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.
■
The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the computer.
Maintenance and Service Guide
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region
Accredited Agency
Applicable Note Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
✎ NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
E–3
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country/Region
Accredited Agency
Applicable Note Number
Korea
EK
4
The Netherlands
KE A
1
Norway
NEMKO
1
People’s Republic
of China
CCC
5
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
United Kingdom
BSI
1
United States
UL
2
✎ NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.
Power cord set fittings (appliance coupler and wall plug) must bear
the certification mark of the agency responsible for evaluation in the country
where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country
where it will be used.
E–4
Maintenance and Service Guide
Index
4–3
1394 port 1–11
A
AC adapter, spare part
numbers 3–21, 3–25, 3–34
accessory battery connector
1–20
arrow keys 1–15
audio troubleshooting 2–25
audio-in jack
location 1–9
pin assignments D–2
audio-out jack
location 1–9
pin assignments D–1
B
base enclosure, spare part
number 3–9, 3–31
battery bay 1–13, 1–20
battery light 1–7
battery locking latch 1–20
battery pack
removal 5–4
spare part number 3–15,
3–25, 5–4
specifications 6–7
battery release latch 1–21
Maintenance and Service Guide
Bluetooth module
removal 5–11
spare part number 3–9,
3–34, 5–11
Bluetooth module cable
illustrated 3–19
removal 5–70
bottom components 1–20
C
Cable Kit
contents 3–19
spare part number 3–19,
3–34
cables, service considerations
4–2
caps lock key 1–15
caps lock light 1–17
carrying case, spare part
number 3–21, 3–24
CMOS clearing 1–4
components
bottom 1–20
front 1–6
keyboard 1–12, 1–14
left-side 1–10
rear 1–10
right-side 1–8
Index–1
Index
top 1–16, 1–18
computer feet
illustrated 3–18
locations 5–10
Computer Setup
overview 2–1
computer specifications 6–1
connector pin assignments
audio-in D–2
audio-out D–1
external monitor D–4
headphone D–1
microphone D–2
modem D–5
monitor D–4
network D–6
RJ-11 D–5
RJ-45 D–6
S-Video-out D–3
Universal Serial Bus (USB)
D–2
connectors, service
considerations 4–2
D
design overview 1–22
Digital Media Slot 1–7
disassembly sequence chart
5–2
diskette drive
OS loading problems 2–23
precautions 4–3
spare part number 3–24
display assembly
removal 5–46
Index–2
spare part numbers 3–3,
3–33, 3–34, 5–46
display bezel
illustrated 3–16, 3–17
removal 5–53
spare part number 3–17,
3–31, 5–50, 5–53
Display Bracket Kit, spare part
number 3–17, 3–31, 5–50
Display Cable Kit, spare part
number 3–17, 3–31, 5–50,
5–56
display component recycling
C–1
display enclosure
illustrated 3–16
spare part number 3–17,
3–31, 5–50
display hinge
illustrated 3–16
removal 5–58
Display Hinge Kit, spare part
number 3–17, 3–31, 5–50
display inverter
illustrated 3–16
removal 5–57
spare part number 3–17,
3–31, 5–50, 5–56
display latch actuator, removal
5–59
display latch arm, removal
5–60
display panel
illustrated 3–16
removal 5–56
Maintenance and Service Guide
Index
spare part numbers 3–17,
3–33, 3–34, 5–50, 5–56
display release button 1–7
Display Screw Kit, spare part
number 3–17, 3–31, 5–50
docking connector 1–20
docking device,
troubleshooting 2–18
drive light 1–7
drives, preventing damage 4–3
DVD/CD-RW Combo Drive
OS loading problems 2–24
precautions 4–3
removal 5–18
spare part numbers 3–9,
3–20, 3–33, 3–34, 5–18
specifications 6–10
DVD±RW and CD-RW
Combo Drive
OS loading problems 2–24
precautions 4–3
removal 5–18
spare part number 3–9,
3–20, 3–34, 5–18
specifications 6–8, 6–10
E
electrostatic discharge 4–4,
4–8
exhaust vents 1–10, 1–13
expansion product
spare part number 3–21
external monitor port
location 1–10
pin assignments D–4
Maintenance and Service Guide
External MultiBay II power
cable and stand, spare part
number 3–21, 3–24
External MultiBay II, spare
part number 3–21, 3–24
F
f1 to f12 keys 1–15
fan assembly
removal 5–35
spare part number 3–5,
3–31, 5–35
features 1–2
feet
illustrated 3–18
locations 5–10
fingerprint reader, location
1–19
fingerprint sensor board, spare
part number 3–5, 3–31, 5–63
flowcharts, troubleshooting
no audio 2–25, 2–26
no network/modem
connection 2–30
no OS loading 2–19
no OS loading from
diskette drive 2–23
no OS loading from hard
drive 2–20, 2–21, 2–22
no OS loading from optical
drive 2–24
no power 2–12, 2–14, 2–15
no video 2–16, 2–17
nonfunctioning device
2–27
Index–3
Index
nonfunctioning docking
device 2–18
nonfunctioning keyboard
2–28
nonfunctioning pointing
device 2–29
fn key 1–15
front components 1–6
K
grounding equipment and
methods 4–7
keyboard
removal 5–20
spare part numbers 3–3,
3–5, 3–26, 3–27, 3–28,
3–29, 3–30, 3–31, 5–20
troubleshooting 2–28
keyboard components 1–12,
1–14
keypad keys 1–15
H
L
hard drive
OS loading problems 2–20
precautions 4–3
removal 5–6
spare part numbers 3–15,
3–20, 3–33, 3–34
specifications 6–6
hard drive bay 1–21
hard drive cover
illustrated 3–18
removal 5–7
headphone jack
location 1–9
pin assignments D–1
HP Docking Station, spare part
number 3–21, 3–24
HP Extended Life Battery,
spare part number 3–21,
3–24
Label Kit, spare part number
3–21, 3–31
LED board
removal 5–34
spare part number 3–3,
3–32, 5–34
left-side components 1–10
lid switch board, spare part
number 3–3
G
I
I/O address specifications
6–15
Index–4
interrupt specifications 6–13
M
mass storage devices, spare
part numbers 3–20
memory map specifications
6–18
memory module
removal 5–12, 5–24
spare part numbers 3–9,
3–32, 5–12, 5–24
memory module compartment
1–21
memory/Mini Card module
cover
Maintenance and Service Guide
Index
illustrated 3–18
removal 5–12
microphone
illustrated 3–19
removal 5–62
microphone jack
location 1–9
pin assignments D–2
Mini Card compartment 1–21
Mini Card module
removal 5–14
spare part numbers 3–11,
3–13, 3–15, 3–25, 3–26,
5–14
Miscellaneous Plastics Kit (for
use with docking device),
spare part number 3–21,
3–25
modem cable
illustrated 3–19
removal 5–72
modem jack
location 1–13
pin assignments D–5
modem module
removal 5–30
spare part number 3–7,
3–31, 5–30
troubleshooting 2–30
monitor port
location 1–10
pin assignments D–4
MultiBay DVD/CD-RW
Combo Drive, spare part
number 3–21, 3–24
Maintenance and Service Guide
MultiBay DVD-ROM drive,
spare part number 3–21,
3–24
N
network cable
illustrated 3–19
removal 5–73
network jack
location 1–9
pin assignments D–6
network, troubleshooting 2–30
nonfunctioning device,
troubleshooting 2–18, 2–27
num lock key 1–15
num lock light 1–17
O
optical drive
location 1–9
OS loading problems 2–24
precautions 4–3
removal 5–18
spare part numbers 3–9,
3–20, 3–21, 5–18
specifications 6–8, 6–10
optical drive bracket, removal
5–19
P
packing precautions 4–5
password clearing 1–4
PC Card slot space saver 3–18
PC Card slots 1–11
PC Card/smart card assembly
removal 5–78
Index–5
Index
spare part number 3–9,
3–31, 5–78
plastic parts 4–2
Plastics Kit
contents 3–18
spare part number 3–7,
3–18, 3–31
pointing device,
troubleshooting 2–29
pointing stick 1–19
pointing stick buttons 1–19
power button 1–16
power connector 1–10
power cord
set requirements E–2
spare part numbers 3–22,
3–24
power light 1–6, 1–16
power management features
1–5
power, troubleshooting 2–12
processor
removal 5–38
spare part numbers 3–7,
3–33, 5–38
processor heat sink
removal 5–36
spare part number 3–5,
3–31, 5–36
R
rear components 1–10
removal/replacement
preliminaries 4–1
procedures 5–1
right-side components 1–8
Index–6
RJ-11 jack
location 1–13
pin assignments D–5
RJ-45 jack
location 1–9
pin assignments D–6
RTC battery
removal 5–17
spare part number 3–9,
3–32, 5–17
S
Screw Kit
contents A–1
spare part number 3–23,
3–31, A–1
screw listing A–1, B–1
security cable slot 1–13
serial number 3–1, 5–1
service considerations 4–2
smart card slot 1–11
speaker
location 1–7
removal 5–66
spare part number 3–9,
3–31, 5–66
specifications
battery pack 6–7
computer 6–1
DVD/CD-RW Combo
Drive 6–10
DVD±RW and CD-RW
Combo Drive 6–8, 6–10
hard drive 6–6
I/O addresses 6–15
interrupts 6–13
Maintenance and Service Guide
Index
memory map 6–18
optical drive 6–8, 6–10
system DMA 6–12
static shielding materials 4–8
S-Video-out jack
location 1–10
pin assignments D–3
switch cover
removal 5–32
spare part number 3–3,
3–31, 5–32
system board
removal 5–68
spare part number 3–9,
3–32, 5–68
system DMA 6–12
system memory map 6–18
T
thermal pad, replacement 5–43
thermal paste, replacement
5–37
tools required 4–1
top components 1–16, 1–18
top cover
removal 5–63
spare part number 3–5,
3–32, 5–63
spare part numbers 3–32
TouchPad 1–19
removal 5–26
spare part numbers 3–7,
5–26
TouchPad cable
illustrated 3–19
removal 5–29
Maintenance and Service Guide
TouchPad left/right buttons
1–19
TouchPad scroll zone 1–19
transporting precautions 4–5
troubleshooting
audio 2–25
docking device 2–18
flowcharts 2–10
keyboard 2–28
modem 2–30
network 2–30
nonfunctioning device
2–18, 2–27
OS loading 2–19
overview 2–1
pointing device 2–29
power 2–12
video 2–16
U
Universal Serial Bus (USB)
diskette drive, spare part
number 3–23
Universal Serial Bus (USB)
port
location 1–9, 1–10
pin assignments D–2
unknown password 1–4
USB/audio board
removal 5–75
spare part number 3–7,
3–33, 5–75
USB/audio board cable
illustrated 3–19
removal 5–77
Index–7
Index
V
vents 1–21
video board
removal 5–44
spare part number 3–9,
5–44
spare part numbers 3–33,
3–34
video board heat sink
removal 5–40
spare part numbers 3–7,
3–31, 3–34, 5–40
video troubleshooting 2–16
volume buttons 1–17
W
Windows applications key
1–15
Windows logo key 1–15
wireless antenna
disconnecting 5–16
illustrated 3–16
removal 5–61
Wireless Antenna Kit, spare
part number 3–17, 3–31,
5–50
wireless button 1–17
wireless light 1–6, 1–17
workstation precautions 4–6
Index–8
Maintenance and Service Guide