Accelerated
View
Users Guide
May 28, 2013
Version 1.0
www.acceleratedconcepts.com
Users Guide
Preface
Accelerated Concepts reserves the right to revise this publication and to make changes in the content
thereof without obligation to notify any person or organization of any revisions or changes.
Copyright © 2013 by Accelerated Concepts, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior
expressed written consent from Accelerated Concepts, Inc.
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Contents
Introduction ....................................................................................................................... 4
Accelerated View™ ............................................................................................................. 5
Login Page...................................................................................................................................5
Graphical User Interface ..............................................................................................................8
Dashboard ..................................................................................................................................9
Maps ........................................................................................................................................ 10
Devices ..................................................................................................................................... 11
Events ....................................................................................................................................... 12
Configurations........................................................................................................................... 15
Organizations ............................................................................................................................ 16
Users ........................................................................................................................................ 17
User Roles and Privileges ............................................................................................................................... 20
Settings..................................................................................................................................... 21
Defining Organizations .............................................................................................................. 22
Creating a New Organization ..................................................................................................... 24
Details of an Organization.............................................................................................................................. 25
Working with Devices ................................................................................................................ 26
Adding Devices ............................................................................................................................................... 26
Replacing Devices ........................................................................................................................................... 30
Device Detail Display ................................................................................................................. 32
Adding Device Configurations .................................................................................................... 34
New Device Configuration ............................................................................................................................. 34
Add Devices to a Configuration ..................................................................................................................... 36
Cloning Configurations ................................................................................................................................... 37
Showing Configuration Update ...................................................................................................................... 37
Support ..................................................................................................................................... 38
Appendix A ............................................................................................................................... 39
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Introduction
Our sophisticated, but intuitive cloud-based portal, Accelerated View™ monitors remote wireless data
network devices across Tier 1 carriers and service providers. In today’s environment the
configuration, installation, and central management of complex distributed networks is a challenge for
businesses. The challenge increases for businesses with multiple locations, which now may span
multiple time zones and countries. To complicate matters further many locations may not have any
support staff on-site.
Accelerated View™ provides a company with one system to monitor and remotely control AT&T VPN
Gateways, Accelerated NetReach™ Wi-Fi Extenders, and NetBridge Cellular Routers. The system has a
powerful user interface that allows sorting and searching in order to improve productivity and identify
problem patterns. In addition to standard reports, online views can be exported to create ad hoc
reports. Data is provided on over 50 items regarding the availability, performance, configuration and
location of your devices. Remote devices can be configured by groups or individually, and the
firmware easily updated from a central operations center. Based on user criteria the portal can also
send real-time alerts to defined e-mail addresses or SMS.
Our Accelerated View software also allows for the automatic inventory control of wireless data
devices. In addition, the system’s mapping function provides a visual picture of a customer’s network
status.
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Accelerated View™
Accelerated View™ is a cloud-based portal that can be used to manage your AT&T VPN
Gateways, Accelerated Concepts NetReach™, and NetBridge devices, and any other predesignated SNMP device. When your company subscribes to our portal services, an account is
set up on your behalf. Once the account is set up you will receive an initial password to log in
to the portal. Your username will be your e-mail address. To sign in to Accelerated View™ go
to the anms.accns.com URL. This will take you to the main Login page.
Login Page
Enter your email and password and click the Login button. There is a password-reset function
located below the login form if you have forgotten your password.
Login credentials are assigned, authorized and authenticated by your account representative.
Please contact your representative to obtain them.
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Once you have signed in you will be taken to the main Dashboard monitoring page. The
dashboard page has a menu on the left side with the following headings:
 Dashboard: Shows a real time list of device events for an organization. The display includes a
map of sites within your organization. Devices in Alert status will be indicated by error colors
(Red/Orange/Yellow). There is also a tabular list at the bottom of the page with the most recent
event on top.
 Maps: Displays the graphical view of monitored devices on a world map. The maps allow you to
drill down on specific units and their error conditions. When global devices are being managed,
a specific country or region can be selected.
 Devices: Displays the status of any monitored devices. This menu item displays a drop-down
that lets you specify which type of device to be displayed, or you can display all devices
belonging to the current organization.
 Events: Displays the real-time status of all devices in the current organization. This is a tabular
display with the most recent event first. Devices in alert status will be displayed in highlighted
colors indicating the severity of the error.
 Configurations: Displays the device configurations available to the current organization. This
menu item displays a drop-down that lets you specify which type of device configuration to
display. Once selected all configurations are presented in a tabular form. With the appropriate
approval level you can edit any configuration, or create new ones.
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 Organizations: Displays the organizations available to a user. An organization is simply a
container that is used to associate devices, configurations, users, and other (child) organizations.
 Users: Displays all users that are associated with this organization and the child organizations
below it. The table will display the users, their e-mail (Login) ids, and their level of authority.
 Settings: Displays the organization’s setting for the current user.
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Graphical User Interface
The layout of the User Interface for a majority of the panels you will encounter is very similar,
with easily located action panels. On the left of the panel is the main menu for selecting
which device status page you wish to work with. Several of the items have sub-menus that
allow you to further narrow the selection.
The Filter section is to the right of the menu and above the data display. This section changes
based on the type of detail being displayed, but will allow you to filter only the devices you
wish to see. The items that can be filtered are provided in drop-down menus from which you
can select those appropriate to you.
At the far right of the panel are the Action Icons. Each icon lets you perform a specific action
for the display or device. The meaning of each icon is displayed when the cursor hovers over
it. The action icons are specific to the panel being displayed.
The Sort section is located above each column of a device display. You may sort any field
marked as sortable. The table will be sorted in ascending order when clicked on the first time.
Clicking on the item again will sort in descending order.
At the far right below the action icons is the Search box. This will allow you to search the
current table for any device value you chose.
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Dashboard
The Accelerated View™ Dashboard is a single panel that displays all critical information about
the devices under a user’s scope of control. The top of the dashboard displays the number of
devices managed and the number of devices in each alert state.
The status of the various devices is displayed visually on a map of the organization’s home
country. The maps can be zoomed in and out to display finer levels of granularity all the way
to a single site. Detailed information on a particular site can be obtained by clicking on the
status indicator display.
This will
display an information bubble with the
device type, site ID, and device
information. Clicking on View Device
will then take you to the detailed
device display.
The bottom section of the Dashboard is the current device events for your devices. The table
is a scrolling real-time monitor of the devices. The format of the list is described in the Device
Events section below. The major components of the device information can be selected by
clicking on the displayed field. You will then be taken to the panel for that item.
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Maps
The Map panel displays the status of the various devices visually on a map of the
organization’s home country. The maps can be zoomed in and out to display finer levels of
granularity all the way to a single site. The map can be filtered by organization, device
category, device type, status, and country/region. When a category is selected it will
prepopulate the devices under that category. Changes can be made to any filter criteria
before filtering the map.
Once the desired devices are displayed you may get more detailed information on a particular
site by clicking on the status indicator display. This will display
an information bubble with the device type, site ID, and device
information.
Clicking on View Device will then take you to the detailed
device display.
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Devices
The Devices panel allows you to display the current status of all devices managed by your
organization. The drop-down sub-menu also allows for the selection of only a certain category
of devices (VPN, Wi-Fi, Cellular).
Once displayed, you will see a tabular panel of the devices and their current status. The status
displayed is a color-coded indicator.
The Device panel allows you to filter the results so that only the relevant
devices are shown. You can select the organization that should be
displayed and then further narrow that down. The filters available are
device category (VPN, Wi-Fi, Cellular), unique device types, and alert
status. Once the desired device filters are selected you simply need to
select the filter button on the right side of the panel to update the
display. The example below shows only Wi-Fi devices in active status.
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Events
The Events tab will bring up a real-time chronologically sorted table of device events for your
current organization. Event management provides a set of alert conditions that are significant
to the user. As the Event conditions are detected they are categorized and color-coded for
easy recognition. Critical errors and alerts are coded Red while warnings and notices are
Orange. All other device events are informational only and not coded.
The list can be filtered in a variety of different ways using the Filter Menu at the top of list.
The highest level of filtering is by Organization, which is provided as a dropdown list with all
organizations you have access to being displayed. You can also filter the list in the following
ways:
Device Category – the available options are VPN Gateway, Cellular, and WiFi.
Device Models – you can select all the models of device you wish to see.
Event Type – the type of events displayed can be filtered.
Event Level – severity level of alert.
Range – amount of data to be included by time frame.
All Events are listed with the following information:

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Organization: the group to which the device belongs. A device is assigned to an
organization when it is entered into the portal. In most cases the organization will be
the company or one of its subset organizations. This field is selectable and will filter
out records not belonging to the selected Organization.
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
Event Type: this is the device state that is generating the event being displayed.
There are currently seven different states that a device can be in.
1. Status – device is reporting its current operational status.
2. Configuration – device or remote operation has initiated a configuration
change or information request.
3. Firmware – a firmware action has been initiated or the device determined
there was a conflict.
4. Reboot – the device has restarted.
5. DHCP – the device is reporting a change in its DHCP configuration.
6. Tunnel – VPN tunnel status.
7. Remote – a command has been received from the portal and an action
initiated.

Model: the model of device generating the event. A list of all current supported
devices is defined in Appendix A.

Device ID: this is the MAC address of the device generating the event. The Device ID
field is selectable. Once selected you will be taken to the Device record for this MAC
address. The Device record is described later in this guide but includes device,
configuration, and site information.

Level: the severity level of the event being displayed. Accelerated View™ supports six
of the severity levels defined by RFC5424. The six levels of events are:
1. Alert - Should be corrected immediately, therefore the appropriate action or
support notification should be initiated to fix the problem.
2. Error - Non-urgent failures, these should be relayed to developers or admins;
each item must be resolved within a given time.
3. Warning - Warning messages, not an error, but indication that an error will
occur if action is not taken. This message indicates an item that must be
resolved within a given time.
4. Notice - Events that are unusual but not error conditions. No immediate
action required.
5. Info - Normal operational messages – used for reporting, measuring
throughput, etc. - no action required.
6. Debug - Info useful to developers for debugging the application, not useful
during operations.
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
Information: the data that the device wants to transmit to the portal. These
messages can be simple text messages or complete hardware status displays. The
information field is selectable. Once you select on a piece of information you will be
taken to a detailed description of what has occurred.

Date: the date that an event occurred and time that the event occurred. The time is
displayed in the time zone of the user.
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Configurations
The Configurations panel allows you to display the currently available device configurations
managed by your organization. The drop-down sub-menu also allows for the selection of only
a certain category of configurations (Wi-Fi, Cellular).
Once the configurations are displayed you can edit any configuration by selecting the pen icon
on the right of the line. You can also see all devices controlled by a configuration by selecting
the configuration name (below).
To add a new configuration, select the plus sign (+) at the top right of the panel. This will take
you to the add new configuration panel. The panels to add/modify a configuration are
described later in this guide.
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Organizations
The Organizations panel allows you to display all organizations under your scope of control.
An organization is simply a way that is used to associate devices, configurations, users, and
other (child) organizations. All organizations are hierarchical and will be displayed that way
when selecting the default view.
To manage or create organizations please refer to the Creating a New Organization section
later in this guide.
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Users
The Users panel displays all user accounts under the current organization and its child
organizations. Authorized users can modify any existing user or create a totally new one.
Adding and Editing Users
The administrators of an organization’s account have the ability to create or update
authorized users. All created users are designated as either

View - Can only view devices.

Report - Can export device reports.

Manage - Can manage (create/edit/delete) devices and users.

Admin – Can manage devices and organizations.

Super Admin – Can manage Devices, users, and configurations.
To navigate to the Users page, Click on Users in the left menu. This will take you to the user
list page, which will display all currently registered users for your organization.
To update an existing user, click on that users e-mail ID. This will take you to the update page
where changes can be made. Once you have made your updates click on Save Settings to
complete the update.
If you wish to delete an existing user simply click on the RED minus sign (-) icon. This will
totally remove that user from the system. You will have to recreate the ID if you wish to
restore it.
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Change User Screen
If you wish to add a new user, click on the plus sign (+) to navigate to the Add User screen.
Add User Screen
This panel lets you specify all the required information to add the new user. The required
fields are the e-mail address, organization, and password. The level of authority of the user
should also be set. The default is Admin which allows for configuration, device, and user
creation.
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You can also specify whether this user should receive alerts via e-mail when a device reports
an error.
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User Roles and Privileges
Each role has an assigned set of privileges. There are five roles and ten different privileges.
The Super Admin has all privileges. The list below shows the highest privilege for each role.
Each role inherits the privileges from the previous roles in the list.

View
 Can only view devices

Report
 Can export device reports

Manage





Can move devices between organizations
Can create, edit, and delete users
Can view organizations
Can edit and delete devices
Admin
 Can admin current organization
 Can create, edit, and delete organizations
 Can view and assign device configurations

Super Administrator
 Can create, edit, and delete device configurations
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Settings
The Settings panel is used to customize the parameters for the current organization and any
of its child organizations. You can change the information about the organization, the types of
devices it can manage, and add a custom logo that can be displayed in the top left corner of
the panels.
The Settings panel has a series of sub-panels that can be selected on the left of the window.
The initial panel will be the Information panel for describing the organization.
The Logo sub-panel lets you upload a custom graphic that will be displayed in the top left of all
panels. The graphic should be 180 x 60 pixels and can be in any web supported format (.png,
.jpg, etc.).
When you have completed your changes click on Save Settings to update the entry.
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Defining Organizations
In order to begin adding devices to Accelerated View™ you need to define to whom the
devices belong. The portal makes extensive use of a structure called the Organization. An
organization is simply a way that is used to associate devices, configurations, users, and other
(child) organizations. All organizations are hierarchical and will be displayed that way when
selecting the default view.
Default Hierarchical View:
The hierarchical view will show all organizations and sub-organizations that belong to the
current user. Each line contains the organization name along with the number of devices, by
class, that are being managed.
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The define organization screen also allows you to list all your organizations in an alphabetical
list view. This can be done by clicking on the Alphabetical List icon on the right of the screen
to the left the plus (+) sign.
Alphabetical List View:
Each line also has an Actions drop-down that allows you to edit the organization settings, add
new users, add new sub-organizations, and add new devices.
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Creating a New Organization
To create a new organization, navigate to the Organization page and click on the plus symbol
(+) in the top right corner. You can also add a new organization by clicking on the drop-down
Action box of the right hand side of an organization’s row.
On this page, specify the parent organization, what device types it is allowed to contain, the
new organization’s name, and an optional description.
The first thing that you must select is the parent organization for the one being created. If you
select Parent Organization, a drop down menu will show you all of the organizations available
under the scope of your Userid. Select the parent for the new organization.
The new organization can then be given a descriptive name that will make it easy to
understand. You can also add an optional description for the new organization.
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Next specify which types of devices will be allowed for this organization. The current available
options are:

AT&T VPN Gateway – the devices that fall into this category are:
 AT&T 8100
 AT&T 8200

Accelerated Concepts NetReaches (Wi-Fi Extenders)

Accelerated Concepts NetBridges (Cellular Optimizer) – the devices that fall into this
category are:
 NetBridge 3G
 NetBridge 4G
 6300-DX
When you have entered all the fields required select Create to generate the new organization.
Details of an Organization
What is displayed in the newly created organization depends on the logged in user’s role. For
instance a regular user can only see devices and configurations contained in their
organization, while an admin can see all child organizations of the parent organization.
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Working with Devices
Adding Devices
Select the type of device you wish to add from the tab on the left side of the screen. This will
bring up the device display for the current organization. Devices can be listed in the table
according to their status and organization. You can modify the way in which the list is viewed
by using the buttons above the device table. The display options available are:
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
All Devices

Deployed Devices

Not Deployed Devices

Decommissioned Devices

Devices in Alert Status
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Single devices can be added one at a time or moved from one organization to another.
Multiple devices can be added by importing a spreadsheet. To add a single device, navigate to
the device page and then click on the plus symbol (+) at the top right corner.
When you select the Add New Device icon (+) you will be taken to the new device
configuration page.
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This page is used to set which organization the new device will belong to, and enter the
device’s MAC address. Select the organization that you wish the device to belong to from the
drop down list (Assigned Organization).
Select the category of device being added. For a new NetBridge this will be Cellular. Then
select the model of your NetBridge (NB-3G or NB-4G). If you select a Wi-Fi category you will
be shown the available devices for that category.
Enter the twelve (12) digits of the MAC address in the Mac Address field. Assign a Site ID for
the location where the device is installed. Click on Create to generate a new device.
Once the new device has been validated and created, you will be taken to the device
definition screen to finish the configuration.
To complete the creation of the new device you can change the default configuration that was
assigned by the organization. Clicking the Configuration drop down and selecting a different
configuration file accomplishes this.
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You also have the ability to associate a Hostname with the new device along with the Site ID.
Accelerated View™ also provides for manually entering the location of the device (location can
be updated by the system for AT&T VPN Gateways). To enter the device’s location you must
fill in the address in the location section of the screen. Once entered, press Update to
complete the entry. A map of the location and the new device will automatically be displayed.
The device marker on the map will indicate the status of the device and when it was last
contacted.
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Replacing Devices
To replace a device, select the device ID of the device you wish to replace from the Device
(AT&T VPN Gateway, NetReach, and NetBridge Devices) page. This will bring up the device
information field. Once that page is displayed, the red replace button is in the center of the
page, to the right of the Deploy/Un-Deploy button.
Click on the Replace button and fill in the new replacement device information just as if you
were creating a new entry. The new device will be added to the portal in replacement of the
current device. All settings, information, and configurations will be copied over to the new
device. The old device will be placed in the un-deployed section of the device list.
Device Information Page
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Device Replacement Page
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Device Detail Display
Clicking on the Device ID on the Device Events screen or any specific device screen can bring
up the Device Detail Display. The detail display contains all the information available about a
device, including its current operating state.
The first section is the Admin Panel that contains the device’s organization and configuration
information. If your Userid has administrative authority each of these fields can be changed.
Simply change the field that you want modified and click Update.
On the right hand side of the panel is the location information for the device. If available, the
page will have the physical address of the device and a map showing its location. The current
state of the device will be shown in the appropriate color (see Adding Devices).
Below the Administrative section of the display is the current detail status of the device. The
information displayed will vary be device, but will contain the following as a minimum.
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
Device Status

Device Model

MAC Address

Last Heartbeat Time/Date
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The remaining information can be extensive such as provided by an AT&T VPN Gateway
(shown below), or minimal such as an Accelerated Concepts NetReach.
The bottom panel of the display’s data is very specific to the device. Information about the
contents of a field and it’s meaning can be found in the appropriate device manual. The panel
below is from an Accelerated Concepts NetBridge 4G.
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Adding Device Configurations
New Device Configuration
Device configurations contain all the settings such as security settings and SSIDs and are a
member of an organization. To add a configuration, navigate to the Configurations page using
the main menu. Select the type of configuration you wish to add from the sub-menu. This will
display all configurations that are members of the current organization.
To refine the results you can filter by organization (via drop-down), or search. The plus icon
(+) at the top right corner now functions to add a new configuration. Click the plus icon to be
presented with forms for entering device settings as a configuration. On the configuration
page you will see all the parameters that can be set for the selected device type. For a
detailed description of all the parameters supported by a device please refer to that device’s
User Guide.
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Fill in each one that applies to your specific situation. Click Create at the bottom to save the
new or updated configuration.
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Add Devices to a Configuration
Once the configuration has been created, it can be applied to many devices at once by clicking
on the configuration name, and then clicking the button that has both a plus sign (+) and a
Device icon. After clicking that button, there will be a column of devices for choosing with
check boxes, or select all with the Check All button. After you have selected the devices that
you wish to add to this configuration click Set Configurations to save.
When a device is rebooted after a configuration update, the new configuration is displayed in
the event log.
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Cloning Configurations
From the configurations screen, select a configuration. At the top right of the screen there is
an icon labeled with a curved arrow ( ). This is the clone button; press it and it will prepopulate the new configuration entry form from the selected configuration. Make any
necessary changes and click Create at the bottom to save. This feature is useful if you have a
number of devices with similar requirements but need to change a parameter for a specific
device, location, etc.
Showing Configuration Update
If a device is rebooted after a configuration update, the new configuration is displayed in the
event log.
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Support
To contact support, click the Support button at the top right corner and send a message from
the pop up submission form. Please allow popups in your browser to use this feature.
Technical Support
If there are any problems installing any of our products and require technical assistance,
please call or email our help desk.
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
support@accelecon.com

+1 (813) 699-0295

Support hours are 9:00am to 5:00pm EST
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Appendix A
Supported devices:
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
VPN8100

VPN8200

NB-3G

NB-4G

6200-FX

6300-DX

NetReach
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Copyright © 2013 by Accelerated Concepts, Inc. All rights reserved.
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