Epson Stylus C60 - Ink Jet Printer Specifications

Printer Basics
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Trademarks
EPSON, EPSON Stylus, EPSON Photo Stickers, and MicroWeave are registered trademarks and PRINT Image
Matching is a trademark of SEIKO EPSON CORPORATION.
EPSON Print Lab, SoundAdvice, EPSON Connection, and EPSON Store are service marks, and EPSON
Software, the EPSON Software logo, and PhotoEnhance are trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Printed on recycled paper
CPD-12568R1
Copyright © 2001 by Epson America, Inc.
ii
9/01
Contents
WELCOME! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Your Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Your EPSON Print Show Movies and Reference Guide . . . . . . .
Viewing Your EPSON Print Show Movies and Reference Guide . . . . . . . .
PRINTING FROM START TO FINISH . . . . . . . . . . . . . . . . . . . .
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the Settings You Use Most Often . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Printing on a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customizing Your Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Opening Your Photos in Film Factory . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up Your Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Your Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MAINTAINING YOUR PRINTER . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running the Head Cleaning Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Examining the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ink Cartridge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Removing and Installing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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SOLVING PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnosing Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup and Software Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling and Reinstalling Printer Software . . . . . . . . . . . . . . . . . . . . . . . . .
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
REQUIREMENTS AND NOTICES . . . . . . . . . . . . . . . . . . . . . . .
iv
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Epson America, Inc. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
57
Welcome!
Your EPSON Stylus® C60 is the ideal printer for personal or home office use. With
resolutions up to 2880 by 720 dpi, you can print anything from reports and resumes
to family photos and greeting cards.
About Your Software
The CD-ROM that came with your printer includes all the software you need for
printing. (You must have a CD-ROM or DVD drive installed in your computer.) See
the Start Here sheet for installation instructions.
■
Your printer driver runs your printer and lets you control how your documents
look. You can’t print without it.
■
Your EPSON® Print Show movies are animated tutorials on loading special
paper, replacing ink cartridges, improving print quality, and other basic tasks.
■
Your on-screen Reference Guide gives you complete information about your
printer. (You need a browser—such as Microsoft® Internet Explorer or Netscape®
Navigator,® version 3.0 or later—to view the guide.)
■
EPSON Software™ Film Factory™ Lite is a photo management
program that lets you organize, beautify, and print your photos
in a flash (optional).
It’s a good idea to check EPSON’s support web site
periodically for free updates to your printer driver. Visit
http://support.epson.com. Download instructions are posted for your
convenience.
1
About Your Documentation
To set up your printer and install its software, see the Start Here sheet. This book
contains system requirements, important safety information, and instructions on:
■
Viewing your EPSON Print Show movies and Reference Guide
■
Printing with Windows® or on a Macintosh®
■
Maintaining the printer
■
Solving basic problems
For more details about printing with, maintaining, or troubleshooting your printer,
see your Print Show movies and Reference Guide, as described on page 3.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for better printing.
2
Welcome!
Installing Your EPSON Print Show Movies and
Reference Guide
Need help loading special paper, replacing ink cartridges, or cleaning the print head?
Your printer CD-ROM includes animated printer movies and an on-screen Reference
Guide.
You need a browser—such as Microsoft Internet Explorer 3.0 or later or Netscape
Navigator 3.0 or later—to view the Reference Guide. If you are using a different
browser, the pages may not display correctly. (A browser is not included on the
printer CD-ROM.)
Once you install the movies and manual, you can view them whenever you want.
Follow these steps to install them:
1. Insert your printer CD-ROM.
2. Do one of the following:
Windows: (If you’re using
Windows XP, first click start.)
My Computer,
Double-click
double-click your
CD-ROM or
DVD drive icon, then double-click
EPSON icon.
the
Macintosh: Double-click the
EPSON icon in the CD-ROM
window. (If the folder doesn’t open,
first double-click your EPSON
CD-ROM icon.)
The Main Menu appears:
3. Click Install Printer Movies and Manual.
4. Click Install.
Welcome!
3
Viewing Your EPSON Print Show Movies and
Reference Guide
1. Once your printer movies and
reference guide are installed,
simply double-click the EPSON
Printer Information Center icon
on your desktop to launch the
movies and manual. You see
this screen:
2. Click Print Show or Reference
Guide.
If you click Print Show, you see
this menu:
3. Click the topic you want. You
see another menu listing the
individual Print Show movies.
4. Click the movie you want to
watch.
4
Welcome!
The movie opens and plays automatically on your screen:
Go back to
the menu
Pause the
movie
Replay the
last step
Exit the EPSON Printer
Information Center
Turn off the
narration
As you watch the movie, you can turn the narration off, pause, replay a step, or
skip ahead.
When you open the Reference Guide, you see this screen:
Click here
to expand
the table of
contents
Click a topic on the left to expand the table of contents. After expanding the table of
contents, you can click on the topic you want to view.
Welcome!
5
■
If there’s a right arrow
it.
■
Click the down arrow
, click it to view subtopics, then click on a topic to go to
to close a subtopic list.
Closed list,
click to
expand
Click to go
to topic
If you see an icon for a graphic when viewing your Reference Guide in
Netscape Navigator, click the Reload button to load the graphic.
6
Welcome!
Printing From Start to Finish
Before you start, make sure your printer software is installed as described on the Start
Here sheet.
No matter what you print, you need to remember two things:
■
Use the right paper.
For the best-looking photos, most vivid colors, and sharpest text, always use
EPSON ink jet papers.
■
Choose the right printer settings.
Your printer automatically adjusts itself for each type of paper. That’s why printer
settings are important. They tell your printer what kind of paper you’re using. So
remember to check your printer settings every time you print.
Follow the instructions in these sections:
■
Loading Paper on page 8
■
Basic Printing in Windows on page 10
■
Basic Printing on a Macintosh on page 14
■
Customizing Your Print Settings on page 16
■
Selecting the Correct Media Type on page 18
■
Printing Photos on page 19
7
Loading Paper
Make sure your printer and computer are turned on.
1. Place your paper against the right edge of the sheet feeder, behind the tab.
2. Press in the locking tab on the left edge guide and slide it against the paper.
Load paper
behind the tab
Press the locking
tab and slide the
left edge guide
against the paper
3. Pull out the output tray extension.
Follow these guidelines when loading paper:
■
Always load the short edge first, even when you’re printing landscape oriented
documents.
■
Load the printable side face up. It’s usually whiter or brighter than the other side.
■
Load letterhead or preprinted paper into the printer top edge first.
■
Don’t load paper above the arrow on the left edge guide.
See your Print Show movies for instructions on loading various types of paper.
Double-click the EPSON Printer Information Center icon on your desktop.
8
Printing From Start to Finish
Loading Envelopes
You can load up to 10 envelopes at a time, flap edge first and printable side up. Place
the envelopes against the right edge of the sheet feeder, behind the tab. Press the
locking tab on the left edge guide and slide it against the envelopes.
Load with the
printable side up
Before you print, make sure you choose the correct envelope size as the Paper Size
setting. See page 12 (Windows) or page page 14 (Macintosh) for more information.
For best results, press each envelope flat before loading it, or load one envelope at a
time.
Printing From Start to Finish
9
Basic Printing in Windows
Here’s what to do to print a basic document—such as a newsletter or school project.
Make sure you have paper in the printer, as described on page 8. After you create your
document in a software program, follow these steps to print.
1. From the File menu, click Print. You see a Print window (your window may look
different):
Select your printer here
Click here to open
your printer
software
2. Make sure EPSON Stylus C60 Series is selected.
3. Click the Properties or Preferences button. (If you see a Setup, Printer, or
Options button, click it. Then click Properties or Preferences on the next screen.)
10
Printing From Start to Finish
You see your printer Properties (or Preferences) window.
The most important thing to remember is to set the correct Media Type for the
paper you’re using.
Select the type of paper you loaded
Select the Ink color
Select Automatic mode
Select higher quality or faster
printing
Click OK
4. Make the following settings on the Properties (or Preferences) window:
■
Choose the paper you’re printing on (click the
arrow to scroll through the Media Type list). If
you’re not sure which setting to select, see page 18.
■
Set the Ink option to Color to print a color
document. To print a black text document, click
Black.
■
Set the Mode option to Automatic. It’s the easiest way to get good printing
results on all types of paper.
■
Set the slider in the Mode box to Quality or Speed to select high-quality
printing, faster printing, or an in-between setting.
Printing From Start to Finish
11
5. Click the Paper tab at the top of the
window if you need to change the
paper size, number of copies, page
orientation, or printable area.
6. Click the Layout tab if you want to
reduce or enlarge your printed
image, print multiple layouts, or add
a watermark.
7. Click OK until you see the Print
window again.
8. At the Print window, click OK
(or Print) to start printing.
Click OK to start printing
For more information about printer settings, click the Help button. Or
right-click any item on the screen and then click What’s This?.
12
Printing From Start to Finish
After a moment, this window appears and shows the progress of your print job. You
can use the buttons to cancel, pause, or restart printing. You can also see how much
ink you have left.
Click to cancel printing
Click to pause or resume printing
For more information on printing—for example, previewing your printout or adding
a watermark—see your on-screen Reference Guide (as described on page 3). Click the
EPSON Printer Information Center icon on your desktop.
When you’re finished using your printer, make sure you press the
P power button to turn it off. Never use a power strip or external switch
to turn off the printer.
Selecting the Settings You Use Most Often
Your printer settings apply only to the program you’re currently using. If you usually
print one type of document in different programs—for example, color photos on
letter-size paper—you can change the default printer settings for all your programs.
1. Right-click the
screen).
printer icon on your taskbar (in the lower right corner of your
2. Select Printer Settings. You see your printer Properties window, as shown on
page 11.
3. Select the default settings you want to use for all your applications. Click OK
when you’re finished.
Remember that you can always change the settings in your program when you want to
print different types of documents.
Printing From Start to Finish
13
Basic Printing on a Macintosh
Here’s what to do to print a basic document—such as a newsletter or school project.
Make sure you have paper in the printer, as described on page 8. After you create your
document, follow these steps to print.
1. From the File menu, select Page Setup. You see the following:
Make sure you see
C60 Series
Select your paper size
Select the orientation
of your document
2. Make sure C60 Series is selected.
If not, you need to select your printer in the Chooser.
3. Select the correct Paper Size, Orientation, and other settings. Then click OK.
4. From the File menu, select Print. You see a window like the following:
Select the type of
paper you loaded
Select the
Ink color
Select Automatic mode
Select higher quality or faster printing
For more information about printer settings, click the ? button.
14
Printing From Start to Finish
5. Make the following settings:
■
Choose the paper you’re printing on (click the arrow to scroll through the
Media Type list). If you’re not sure which setting to select, see page 18.
■
Set the Ink option to Color to print a color document. To print a black text
document, click Black.
■
Set the Mode option to Automatic. It’s the easiest way to get good printing
results on all types of paper.
■
Set the slider in the Mode box to Quality or Speed to select high-quality
printing, faster printing, or an in-between setting.
6. You can also do the following:
■
Click
to reduce or enlarge your image, print multiple layouts, or add a
watermark.
■
Click
■
Click
to change the Print button to Preview. You can then click it to
preview your printout.
■
Click
to check your ink levels. If the red b light is on or flashing, check to
see if one of your ink cartridges is low or empty.
to turn on background printing.
7. Click Print to start printing. If you turned on background printing, you see the
EPSON Monitor3 window as shown:
Select your print job, then click here to cancel printing
Click to check ink levels
If you’re not using background printing and you need to cancel printing,
hold down the J key and press the . (period) key.
Printing From Start to Finish
15
For more information on printing—for example, printing posters or adding a
watermark—see your on-screen Reference Guide (as described on page 3).
When you’re finished using your printer, make sure you press the
P power button to turn it off. Never use a power strip or external switch
to turn off the printer.
Customizing Your Print Settings
You can use custom settings for draft printing, color matching, printing at higher
resolutions, or selecting a variety of special effects.
1. On the Properties or Preferences window (or the Print window on a Macintosh),
click Custom, then click the Custom Settings list to open it.
Click Custom, then…
choose from the Custom
Settings list or…
click Advanced.
2. Select one of these settings:
16
■
Text/Graph: For
■
Economy:
printing graphics-intensive documents, like presentations
with charts and graphs.
For printing rough drafts of text on plain paper. Saves ink.
Printing From Start to Finish
■
ICM
■
sRGB
■
ColorSync® (Macintosh only): For matching colors to your screen as closely as
(Image Color Matching; Windows only): For matching colors as closely
as possible with ICM-compatible monitors or scanners.
(standard Red Green Blue; Windows only): For color matching with
other sRGB devices, or for images designed for the Web. See your
Windows help for details.
possible, when used with ColorSync-compatible devices and applications.
3. To access advanced settings, click Custom and then click the Advanced button.
Select higher quality
(higher resolution)
Click to save settings
Select color
management settings
Set individual
color values
4. For higher quality printing (higher resolution), select Photo - 1440dpi or
Photo - 2880dpi (if available for your paper type). Then click OK.
After you customize your print settings, you can save them as a group so you can
reuse them whenever you print a similar project.
Printing is slower at higher resolutions.
For more information about advanced settings, click the Help or ? button or see your
on-screen Reference Guide (as described on page 3).
Printing From Start to Finish
17
Selecting the Correct Media Type
Your printer automatically adjusts itself for the type of
paper you select in your print settings. That’s why the
Media Type setting is so important. It tells your printer
what kind of paper you’re using and adjusts the ink
coverage accordingly.
Here are the settings you should choose for your paper:
For this paper . . .
Select this Media Type setting . . .
Plain paper sheets or envelopes
Plain paper
EPSON Premium Bright White Paper
EPSON 360 dpi Ink Jet Paper
360 dpi Ink Jet Paper
EPSON Iron-On Cool Peel Transfer Paper
EPSON High Quality Ink Jet Paper
Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Photo Paper
Photo Paper
EPSON Photo Quality Glossy Paper
EPSON Glossy Photo Greeting Cards
EPSON Premium Glossy Photo Paper
Premium Glossy Photo Paper
EPSON Premium Semigloss Photo Paper
EPSON Photo Stickers®
Photo Quality Glossy Film
EPSON Photo Quality Glossy Film
EPSON Ink Jet Transparencies
Ink Jet Transparencies
EPSON Matte Paper - Heavyweight
Matte Paper - Heavyweight
EPSON Double-Sided Matte Paper
The availability of paper types varies by location.
18
Printing From Start to Finish
Printing Photos
You can use special EPSON papers to print photographs that look almost as good as
the ones you get from film processing.
Following are some of the ways to get photos you can print:
■
When you have your pictures developed, get them on a disk or CD-ROM.
■
Import photos from a scanner or digital camera.
■
Download photos from e-mail or from the Web. (Right-click a photo on the Web
and save it as a file on your computer.)
Loading Paper
1. Place your paper against the right edge of the sheet feeder, behind the tab.
2. Press in the locking tab on the left edge guide and slide it against the paper.
Make sure the printable
(whiter or glossier) side
of the paper is face up
3. Pull out the output tray extension.
Always load paper short edge first, even when you’re printing landscape-oriented
pictures.
See your Print Show movies for instructions on loading special types of paper, such as
4 × 6-inch Photo Paper or Panoramic Photo Paper. Double-click the EPSON Printer
Information Center icon on your desktop.
Printing From Start to Finish
19
■
Load plain paper or EPSON Photo Quality Ink Jet Paper up to the arrow mark
inside the left edge.
■
Load up to 30 EPSON Photo Quality Ink Jet Cards or Glossy Photo Greeting
Cards
■
Load up to 20 sheets of EPSON 4 × 6-inch Photo Paper or Matte Paper Heavyweight.
■
Load EPSON Premium Glossy Photo Paper, Double-Sided Matte Paper, Photo
Stickers, and other special papers one sheet at a time.
If any paper you buy comes with a cleaning sheet, don’t use the cleaning
sheet with this printer; it may cause a paper jam.
The following sections tell you how to print photos using Film Factory. You follow
similar steps to print with other programs.
Opening Your Photos in Film Factory
1. Start Film Factory. You see the main Film Factory screen:
Click a button for
the type of print
you want
If you need assistance with Film Factory, select Help Topics from the Help
menu (Windows) or click the Help button (Macintosh).
20
Printing From Start to Finish
2. Click a button to pick one of the Print Options listed on the
left side of the screen.
For example, click the Standard Prints button. You see buttons
for each step you need to follow, as shown.
3. Select a “roll of film” or click the New Roll button to create a
new one. This lets you choose from photos you have already
stored in Film Factory, or create a place to store new photos.
4. After you select or create your roll, click the Next Step button.
5. Select your photo, or click Import and Retouch to import it. If
you need to import your photo, do one of the following:
■
Click From File to import a photo from your computer, a disk, or a
CD-ROM. Locate the file, then click Move or Copy to bring it into Film
Factory.
■
Click Twain Device to import a photo from a scanner or digital camera. If
your device is already selected, the software will open. If not, select Import
Photo from the File menu, then select Import Settings.
6. Retouch or edit your photo as necessary.
7. Continue with the steps in the next section to set up your print job.
Printing From Start to Finish
21
Setting Up Your Print Job
1. When you’re ready to print
your photo, click Next Step,
or click the Print
Assignment button. You see
the Print Assignment
window:
2. Select the size photo you
want to print, or click Fit to
Media Size if you want the
photo to fill the whole page.
3. In the Height/Width Ratio
box, select the ratio of your
photo file, or select Trim to
Fit Print Size.
Similar to traditional photo finishing, Film Factory may trim the edges of your
image. This is because your image’s width/height proportions (or aspect ratio)
may not match the proportions of the size you have selected.
4. Select any of the Print Preferences you want. If you’re printing on 4 × 6-inch
Photo Paper with perforations, click Micro-perf Paper.
5. Select the right Printer Settings for the paper you’re using. First, make sure
EPSON Stylus C60 Series is selected.
Make sure your printer is selected
Select the size paper
you’re using
Select the type of
paper you’re using
6. Select the Media Size for the paper you’re using.
If you’re using 4 × 6-inch Photo Paper, select Photo Paper 4 x 6 in (if your paper
has perforations) or Photo Paper 4 x 6 in No Perforations.
22
Printing From Start to Finish
7. Select the Media Type for the paper you’re using. If you’re not sure which one to
choose, see page 18.
8. Click Portrait or Landscape to select the orientation of your picture.
9. If you’re using Windows, continue with the steps in the next section. If you’re
using a Macintosh, skip to step 4 on page 24.
Printing Your Photos
1. Click the Properties button. You see your printer Properties (or Preferences)
window.
.
Select to correct the
exposure automatically
Select to improve
digital camera photos
2. Select PhotoEnhance if you want to improve the contrast, saturation, and color
balance of your photo.
■
Select Digital Camera Correction to eliminate common problems in digital
camera photos.
■
For more fine-tuning, select from a list of specialized settings for photographs,
such as People or Nature, or select special filters, such as Soft Focus or a Sepia
(brown) tint.
Printing From Start to Finish
23
PhotoEnhance does not change your original image; it only affects your
printout. You may want to experiment to see which settings work best for
your photos.
3. Click OK. You return to the Print Assignments screen.
4. Click Next Step. You see additional printing options:
Select the
number of copies
you want to print
Click the Print icon
5. Check the preview of your photo. If it doesn’t look the way you want, click Back
and change your settings.
6. Select the number of copies you want.
7. Click the Print icon.
■
If you’re using Windows, your pictures are printed.
■
If you’re using a Macintosh, you see your Print window. Follow step 2 on
page 23, then click Print.
Store your prints in a resealable plastic bag, photo album, or glass-covered picture
frames. Keep your pictures and unused paper away from high temperatures and
humidity and out of direct sunlight. Make sure you return unused paper to its original
package.
When you’re finished using your printer, make sure you press the
P power button to turn it off. Never use a power strip or external switch
to turn off the printer.
24
Printing From Start to Finish
Maintaining Your Printer
This chapter describes maintenance procedures to keep your printer working at its
best, and preparation steps for moving your printer. Follow the instructions here for:
■
Cleaning the Print Head below
■
Replacing an Ink Cartridge on page 27
■
Aligning the Print Head on page 32
■
Cleaning the Printer on page 33
■
Transporting the Printer on page 34
For more details, watch your EPSON Print Show movies or read your on-screen
Reference Guide. Click the EPSON Printer Information Center icon on your desktop.
Cleaning the Print Head
If your printouts are unexpectedly light, or dots or lines are missing from the image,
you may need to clean the print head. This unclogs the nozzles so they can deliver ink
properly.
Print head cleaning uses ink, so clean it only if quality declines.
This section explains how to clean the print head using the Head Cleaning utility.
This is the recommended method when the printer is connected directly to your
computer (not over a network).
You can also clean the print head by holding down the b maintenance button on the
printer for three seconds (when the red b error light is off). See your EPSON Print
Show movies or on-screen Reference Guide for detailed instructions.
25
When you don’t turn on your printer for a long time, the print quality can
decline. It’s a good idea to turn on your printer at least once a month to
maintain good print quality.
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the red b error light is
off. (If the red light is flashing or on, you may need to replace the ink cartridge;
see page 27 for details.)
2. Do one of the following:
■
Windows: Right-click the
printer icon on your taskbar (in the lower right
corner of your screen). Select Head Cleaning.
■
Macintosh: Open the File menu and choose Page Setup or Print. Click the
Head Cleaning button.
Utility button, then click the
3. Follow the instructions on the screen to clean the print head. Cleaning takes
about 30 seconds, during which the printer makes some noise and the green
P power light flashes.
Never turn off the printer while the P power light is flashing, unless the
printer hasn’t moved or made noise for more than 5 minutes.
4. When the green P power light stops flashing, run a nozzle check to confirm the
print head nozzles are clean.
Make sure plain paper is loaded in the printer and click Print Nozzle Check
Pattern. Then click Print. The nozzle check pattern prints (see the next section for
details).
5. If the nozzle check pattern has no gaps or lines, click Finish.
If the pattern has white lines, click Clean to clean the print head again.
If you don’t see any improvement after cleaning three or four times, check the
solutions beginning on page 41. You can also turn the printer off and wait
overnight—this allows any dried ink to soften—and then try cleaning the print
head again.
26
Maintaining Your Printer
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print.
Each colored square should be solid, with no
gaps or lines, as shown:
■
If your printout looks okay, you’re done.
■
If you see any white lines or gaps (as shown),
clean the print head again; see page 26 for
instructions.
Replacing an Ink Cartridge
When the red b error light flashes, an ink cartridge is low on ink. This is a good time
to make sure you have a new cartridge. When the red b light stays on, you may need
to replace one of the cartridges.
The red b error light also comes on if
your paper runs out or is jammed, so
make sure you check your paper before
replacing a cartridge.
To check your ink supply, do one of the
following:
■
Windows: Double-click the
printer icon
on your taskbar (in the lower right corner of
your screen). If one of your cartridges is low,
you’ll see a window like the one on the right:
■
Windows: You can also double-click the
Ink Monitor icon. You see a window
showing the amount of ink remaining. You can click the Buy Now button to
launch your web browser and order ink cartridges online.
Maintaining Your Printer
27
■
Macintosh: Open the File menu and choose Print. Click
the
ink icon. You see a window like the one on the
right:
When a cartridge is more than six months old, you may need
to replace it if printouts don’t look their best. If the quality
doesn’t improve after cleaning and aligning the print head,
you can replace the cartridge even if the b error light is off.
Use these EPSON ink cartridges within six months of
installing them and before the expiration date on the package:
■
Black ink cartridge: T028201
■
Color ink cartridge: T029201
Look for ink cartridge packages labelled T028 (black) or T029 (color).
To ensure good results, use genuine EPSON ink cartridges and do not
refill them. Other products may cause damage to your printer not covered
by EPSON’s warranty.
When you need new ink cartridges, contact your dealer or call EPSON at
(800) 873-7766 or visit the EPSON StoreSM at www.epsonstore.com (U.S. sales
only). In Canada, please call (800) 873-7766 for dealer referral.
Ink Cartridge Precautions
Keep ink cartridges out of the reach of children and do not drink the ink.
If ink gets on your hands, wash them thoroughly with soap and water. If
ink gets in your eyes, flush them thoroughly with water.
To avoid damaging the printer, never move the print head by hand.
You cannot print if either ink cartridge is empty. Leave the empty cartridge
installed in the printer until you have obtained a replacement. Otherwise
the ink remaining in the print head nozzles may dry out.
28
Maintaining Your Printer
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once you start the ink
cartridge replacement procedure, you must complete all the steps in one session.
1. Make sure the printer is turned on and not printing (the green P power light
should be on, but not flashing). Then open the printer cover.
2. Press the e ink replacement button. The
print head moves to the center and the
green P power light flashes.
The red b error light also begins to flash
or remains on.
■
If it flashes at the same speed as the
green P power light, you need to
replace the black cartridge.
■
If it flashes twice as fast as the green
P power light, you need to replace the
color cartridge.
■
If it remains on, you need to replace
both cartridges.
The color cartridge is on the right and the
black is on the left.
3. Pull up the ink cartridge clamp. The
cartridge rises up from its holder.
Maintaining Your Printer
29
4. Lift the cartridge out of the printer and
dispose of it carefully.
5. Unwrap the new ink cartridge. Then
remove only the yellow tape seal on top.
You must remove the yellow tape from
the top of the cartridge or you will
permanently damage it. Don’t try to
remove the clear seal underneath the
cartridge.
Don’t touch the green circuit board on
the back of the cartridge; you may
inhibit normal operation and printing.
6. Tilt the new cartridge toward you
slightly as you insert it. Lower the
cartridge so that the tabs rest on the
hooks.
hooks
Don’t place the cartridge
tabs under the hooks; you may
damage the clamp when you close it.
30
Maintaining Your Printer
black cartridge
color cartridge
7. Press down firmly on the ink cartridge
clamp until it snaps in place.
8. If you need to replace the other ink
cartridge, repeat steps 3 through 7 before
continuing with step 9.
9. Press the e ink replacement button and
close the printer cover. The printer begins
charging the ink delivery system.
The green P power light flashes and the
printer makes noise. Charging takes about
half a minute. When it’s finished, the green
P power light stops flashing and stays on,
and the red b error light goes out.
Never turn off the printer while the
green P power light is flashing, unless the printer hasn’t moved or
made noise for more than 5 minutes.
Maintaining Your Printer
31
Aligning the Print Head
If your printouts contain misaligned vertical lines, you may need to align the print
head. Your printer must be connected directly to your computer (not over a network)
to use the Print Head Alignment utility.
Load plain paper that’s at least 8.27 inches (210 mm) wide to prevent
ink from spraying inside the printer and smudging your printouts.
1. Make sure the printer is turned on, but not printing, and letter-size plain paper is
loaded.
2. Do one of the following:
■
Windows: Right-click the
printer icon on your taskbar (in the lower right
corner of your screen) and select Print Head Alignment.
■
Macintosh: Open the File menu and choose Page Setup or Print. Then click
Print Head
the
Utility button. In the Utility menu, click the
Alignment button.
3. Follow the instructions on the screen to
print a test page. You see this window:
4. On the printed page, select the pattern
that shows the two vertical lines most
precisely printed on top of each other.
You may need to use a magnifying glass.
Select one pattern each for rows 1, 2, and
3. Then enter the number of the best
pattern for each row in the
corresponding boxes on the screen.
5. Click Realignment to print another test page. Make sure the pattern numbered 8
in each row is the best aligned. If not, repeat steps 4 and 5.
6. When you’re finished, click Finish.
32
Maintaining Your Printer
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a year.
1. Turn off the printer, unplug the power cord, and disconnect the printer cable.
2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet
feeder.
3. Clean the exterior of the printer with a soft,
damp cloth.
Don’t touch the carriage shaft
4. Clean ink out of the printer’s interior with a
soft, damp cloth.
Clean
here
Don’t touch the gears inside the
printer.
Be careful not to wipe the carriage shaft
Never use a hard or abrasive brush, or alcohol or thinner for cleaning;
they can damage the printer components and case.
Don’t get water on the printer components and don’t spray lubricants or
oils inside the printer.
Don’t use any cleaning sheets included with special paper; they may
jam inside the printer.
Maintaining Your Printer
33
Transporting the Printer
If you move your printer some distance, you need to prepare it for transportation in
its original box or one of a similar size.
To avoid damage, always leave the ink cartridges installed when
transporting the printer.
Be sure to remove the tape used in step 4 after installing the printer in its
new location.
1. Turn on the printer, wait until the print head locks in the far right position, then
turn off the printer.
2. Unplug the power cord from the electrical outlet. Then disconnect the printer
cable from the printer.
3. Remove any paper from the printer and remove the paper support.
4. Open the printer cover. Secure the ink cartridge
holder to the printer with tape as shown, then
close the printer cover.
Tape the ink cartridge
holder to the printer case
5. Push in the output tray extension and close the
tray.
6. Repack the printer and its attachments in the
original box using the protective materials that
came with them. See your Start Here sheet.
Keep the printer level as you transport it.
After transporting the printer, remove the tape securing the print head and test your
printer. If you notice a decline in print quality, clean the print head (see page 25); if
output is misaligned, align the print head (see page 32).
34
Maintaining Your Printer
Solving Problems
This section gives you the basics for diagnosing and solving printer problems.
First see “Diagnosing Printer Problems” on page 37 to help determine what the cause
of the problem may be. Refer to the pictures on page 36 if you need help identifying
parts of the printer.
It’s a good idea to check EPSON’s support web site periodically for free
updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.
Then see these sections for solutions:
■
Setup and Software Installation Problems on page 39
■
Printer Problems on page 40
■
Print Quality Problems on page 41
■
Paper Feeding Problems on page 44
■
Miscellaneous Printout Problems on page 45
■
Uninstalling and Reinstalling Printer Software on page 46
■
Where to Get Help on page 47
35
Printer Parts
paper support
left edge guide
printer cover
output tray
output tray extension
ink cartridges and
print head
maintenance button
and error light
power button
and light
ink replacement button
36
Solving Problems
Diagnosing Printer Problems
First, check the printer’s lights as described below, or run a printer check as described
on page 38.
Lights
Explanation
Green P power light
flashes
The printer is receiving a print job, replacing an ink cartridge,
charging ink, or cleaning the print head.
Red b error light is
on
Your paper ran out, ink ran out, or paper is jammed. You may also
see a message on your screen.
■
If paper is out, load more paper, then press the
b maintenance button to resume printing.
■
If paper is jammed, press the b maintenance button
to eject the paper. If that doesn’t work, turn off the printer,
open the cover, and pull the paper out from the front, including
any torn pieces. Then turn on the printer, reload paper, and
press the b maintenance button.
■
If you see an ink out message on your screen, you need to
replace one of your ink cartridges. Replace the cartridge as
described on page 27.
Red b error light
flashes
One of the ink cartridges is low. Make sure you have a replacement
cartridge. To determine which cartridge is low, check the ink level
as described on pages 27 and 28.
Green P power
light is off and red
b error light is on
Paper may be blocking movement of the print head. Turn off the
printer, open the cover, and remove any jammed paper or other
foreign objects. Then turn the printer on again. If the lights are still
on, contact your dealer or EPSON; see page 47 for contact
information.
Green P power light
and red b error light
flash
The printer may have an internal error. Turn off the printer, wait a
few seconds, and turn it on again. If the lights are still flashing,
contact your dealer or EPSON; see page 47 for contact information.
Green P power light
and red b error light
are on after installing
an ink cartridge
One of your ink cartridges is installed incorrectly. Follow the
instructions on pages 29 to 31 to remove and reinstall the
cartridges.
Solving Problems
37
Running a Printer Check
You can run a printer check to determine whether a problem comes from the printer
itself or some other source. The printer check also shows how much black and color
ink you have left.
1. Make sure both the printer and computer are turned off. Then disconnect the
interface cable from the printer.
2. Make sure letter-size or larger plain paper is loaded in the printer.
3. Hold down the b maintenance
button, then press and release the
Ppower button. Continue holding
down the b maintenance button until
the green P power light starts to flash,
then release it.
The printer prints one page showing its
ROM version number, black and color ink
percentages remaining, and a nozzle check
pattern. (If the pattern has lines, you need
to clean the print head; see page 25.)
4. Turn off the printer after it prints the
check page. Then reconnect the cable and turn on your printer and computer.
38
■
If the check page prints, the problem probably lies in your software settings,
the interface cable, or your computer. Your software may not be installed
correctly.
■
If the check page doesn’t print, you may have a problem with your printer.
Try the suggestions in “Problems and Solutions” beginning on page 39. If
nothing works, contact your dealer or EPSON as described on page 47.
Solving Problems
Problems and Solutions
Setup and Software
Installation Problems
You’re having problems installing the
printer software.
■
Make sure your printer is turned on
and the printer cable is securely
connected at both ends. Then
carefully follow the installation
instructions on the Start Here sheet.
Also make sure your system meets
the requirements on pages 49
and 50.
■
Close your other programs,
including any screen savers and virus
protection software, and install
again.
■
If your printer icon (C60 Series)
doesn’t appear in the Macintosh
Chooser, you may have too many
items in the Chooser. Delete any
unused items and check the Chooser
again.
■
For Windows 2000, if you see an
error message or your software
doesn’t install correctly, you may not
have software installation privileges.
Contact your System Administrator.
The printer makes noise after ink
cartridge installation.
■
The first time you install ink
cartridges, the printer must charge
its print head for a few minutes.
Wait until charging finishes (the
green P power light stops flashing)
before you turn off the printer, or it
may charge improperly and use
excess ink the next time you turn it
on.
If the printer stops moving or
making noise, but the green
P power light is still flashing after 5
minutes, turn off the printer. If the
light is still flashing when you turn it
back on, contact EPSON as
described on page 47.
■
Make sure the ink cartridge clamps
are locked down completely and no
packing material remains in the
printer. Turn off the printer, wait a
moment, then turn it back on to
clear the error.
Solving Problems
39
■
■
■
■
40
In Windows 2000 or XP, don’t
select Block under Control Panel>
Printer Problems
System> Hardware> Driver Signing;
select Ignore or Warn instead.
Only the green P power light is on,
but nothing prints.
If you’re using Windows 98, Me,
2000, or XP, make sure your system
was not upgraded from Windows
95. The USB Printer Device Driver
may not install correctly if you
upgraded from Windows 95.
■
Make sure the interface cable is
connected securely and that the cable
meets the system requirements on
pages 49 and 50.
■
Run a printer check as described on
page 38. If the check page prints,
make sure your software is installed
correctly.
■
If you’re printing on a network, you
need to set up your printer for
network printing, as described in
your on-screen Reference Guide.
Make sure the USB Controller is
working properly in Device
Manager. See your Windows help
system for details. If it’s not
working, contact your computer
manufacturer.
If you’re printing over a network, see
your on-screen Reference Guide for
instructions on configuring your
printer for use on a network.
Solving Problems
The printer sounds as though it is
printing, but nothing prints.
■
Make sure the print head nozzles are
not clogged. To clean the print head,
see page 25.
■
The printer won’t operate properly if
it’s tilted or at an angle. Place it on a
flat, stable surface that extends
beyond the printer base in all
directions.
Your printer makes noise when you
turn it on or after it has been sitting
for a while.
Print Quality Problems
You see banding (light lines).
Your printer is performing routine
maintenance.
Printing is too slow.
Make sure your system meets the
requirements listed on pages 49 and 50.
If you’re printing a high-resolution
image, you need more than the
minimum requirements listed. You may
also need to:
■
Clear space on your hard drive or
run a defragmentation utility.
■
Close programs that you’re not
using.
■
Increase your system’s memory.
For the fastest printing, try these tips:
■
The print head nozzles may need
cleaning; see page 25 for
instructions.
■
Make sure the Media Type setting
matches the paper you loaded; see
page 18 for guidelines.
■
Make sure the printable side of the
paper is face up. It’s usually whiter
or shinier.
■
The ink cartridges may need
replacing. To replace an ink
cartridge, see page 27.
■
Choose Black ink if your document
doesn’t include color.
■
Set the Quality/Speed slider to
Speed.
■
In the Advanced window, turn
MicroWeave® off and/or turn High
Speed on.
■
Try using Automatic mode. See
page 11 (Windows) or page 14
(Macintosh) for instructions.
■
If your printer is connected to a hub,
disconnect unused USB devices.
■
Run the Print Head Alignment
utility; see page 32 for instructions.
■
If you’re using the parallel port,
enable ECP/DMA mode on your
computer’s parallel port. See your
computer documentation or the
manufacturer for instructions.
Solving Problems
41
Your printout is blurry or smeared.
Your printout is faint or has gaps.
■
■
The print head nozzles may need
cleaning; see page 25 for
instructions.
■
The ink cartridges may be old or low
on ink. To replace an ink cartridge,
see page 27.
■
Make sure the Media Type setting
matches the paper you loaded. See
page 18 for guidelines.
■
Make sure your paper isn’t damaged,
old, dirty, or loaded face down. If it
is, reload a new stack of paper with
the printable side up; it is usually
whiter or shinier than the other side.
■
■
42
Make sure your paper isn’t damp or
curled, or loaded face down (the
printable side should be face up). If
it’s damp or curled, reload a new
stack of paper.
Use a support sheet with special
paper, or try loading your paper one
sheet at a time.
Make sure your paper meets the
specifications listed in the on-screen
Reference Guide.
■
Use EPSON papers to ensure proper
saturation and absorption of genuine
EPSON inks.
■
Run the Print Head Alignment
utility. See page 32 for instructions.
Solving Problems
You see wrong or missing colors.
Your printout is grainy.
■
■
Try using a higher quality paper.
■
Select a higher Print Quality
(resolution) setting. See page 17 for
instructions.
■
Run the Print Head Alignment
utility. See page 32 for instructions.
■
You may need to increase the
image resolution or print it in a
smaller size; see your software
documentation.
■
Make sure the Ink option is set to
Color for color images and your
software is set for color printing.
The print head nozzles may need
cleaning; see page 25 for
instructions.
■
The ink cartridges may be old or low
on ink. To replace an ink cartridge,
see page 27.
■
Try turning off PhotoEnhance. Also
check if you’re using a special effect
that alters image colors, like Sepia.
■
Try using Automatic mode. See
page 11 (Windows) or page 14
(Macintosh) for instructions.
■
Try changing the Gamma setting in
the Advanced window; see page 17
for information about Advanced
settings.
■
Your printed colors can never exactly
match your on-screen colors.
However, you can use a color
management system to get as close as
possible. Try using the ICM
(Windows) or ColorSync
(Macintosh) setting.
Solving Problems
43
Paper Feeding Problems
■
Too many copies are printing.
Make sure that the Copies option in
your printer software or program is not
set for multiple copies.
Paper doesn’t eject fully or is
wrinkled.
■
■
If the paper doesn’t eject fully, you
may have set the wrong paper size.
Press the b maintenance button to
eject the paper, and then select the
correct paper size.
If it’s wrinkled when it ejects, the
paper may be damp or too thin.
Paper doesn’t feed correctly or jams in
the printer.
44
■
If paper doesn’t feed, remove it from
the sheet feeder. Reload it against
the right edge, behind the tabs, then
slide the left edge guide against the
paper.
■
If multiple pages feed at once,
remove the paper from the sheet
feeder, fan the edges to separate the
sheets, then reload it.
Solving Problems
If paper jams, press the
b maintenance button for
several seconds to clear the jam. If
that doesn’t work, open the cover
and pull the paper out from the
front, including small pieces that
may have torn off. Reload the paper
and press the b maintenance
button.
If your paper loads incorrectly or jams
frequently:
■
Use new, smooth, high-quality
paper, loaded printable side up.
■
Fan the edges of the stack of paper to
separate the sheets.
■
Don’t load paper above the arrow
mark inside the left edge guide.
■
Place the paper against the right edge
behind the tabs. Slide the left edge
guide against it, but not too tightly.
Miscellaneous Printout
Problems
The margins are incorrect.
■
Make sure the paper settings are
correct for your paper size. See
page 12 (Windows) or page 14
(Macintosh) for instructions.
■
See your software documentation for
instructions on choosing the correct
margins for your paper size. The
margins must be within the
printable area of the page. See
“Printer Specifications” in your
on-screen Reference Guide.
■
Make sure your paper is positioned
next to the right side of the feeder.
The image is inverted, as if viewed in a
mirror.
Turn off Flip Horizontal in the Advanced
window or the mirror setting in your
program. (If you’re printing on EPSON
Iron-On Cool Peel Transfer Paper, the
image should be inverted.)
The printer prints blank pages.
■
Make sure your printer is selected in
Windows, or is the active printer in
the Macintosh Chooser.
■
The print head nozzles may need
cleaning. See page 25.
You see incorrect characters.
■
Make sure the interface cable is
securely connected and meets the
system requirements on page 49 or
page 50. Then try printing again.
■
Make sure your printer is selected in
your software, or is set as the active
printer in the Macintosh Chooser.
■
If you’re using a switch box or USB
hub with your printer, connect the
printer directly to your computer.
Image size or position is incorrect.
Make sure paper and layout options are
set correctly.
Solving Problems
45
Uninstalling and Reinstalling Printer
Software
You may need to uninstall and then reinstall your printer driver and utilities. For
example, this might be necessary when you upgrade your Windows operating system.
You don’t need to uninstall Film Factory or your EPSON Print Show movies and
Reference Guide.
Windows
1. Click Start, and select Programs or All Programs.
2. Point to Epson or EPSON Printers, then select EPSON Printer Software Uninstall.
3. In the next window, make sure EPSON Stylus C60 Series is selected and click OK.
Then follow the on-screen instructions.
4. Restart your computer when you’re done, then follow the instructions on the
Start Here sheet to reinstall your software.
Macintosh
1. Insert your printer software CD-ROM.
2. Double-click the EPSON CD-ROM icon (if necessary) and double-click the
EPSON icon. The Main Menu appears.
3. Click Install Printer Driver. On the installer screen click the arrow in the Easy
Install list at the top and select Uninstall. Then click the Uninstall button at the
bottom and follow the instructions.
4. Restart your Macintosh, then follow the instructions on the Start Here sheet to
reinstall your software.
46
Solving Problems
Where To Get Help
If you need help with your printer or Film Factory, see the contact information
below. If you need help using other software with your printer, see the documentation
for that software for technical support information.
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
Service
Access
World Wide
Web
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download drivers
and other files, look at product documentation, access
troubleshooting information, and receive technical advice through
e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your SoundAdviceSM
Express Code is 70680. Use this code to quickly select the EPSON
Stylus C60 in SoundAdvice.
You can purchase ink cartridges, paper, manuals, and accessories from EPSON at
(800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only).
In Canada, please call (800) 873-7766 for dealer referral.
Solving Problems
47
48
Solving Problems
Requirements and Notices
This chapter includes system requirements, safety instructions, legal notices, and other important
information.
Windows System Requirements
To use your printer and its software, your system should have:
■
A Microsoft Windows compatible PC with a Pentium® or better processor (for Windows 98 or
95), Pentium 150 MHz or better (for Windows Me), or Pentium 133 MHz or better (for
Windows 2000 or XP)
■
Microsoft Windows 95, Windows 98, Windows Me, Windows 2000, or Windows XP
■
At least 20MB of RAM (for Windows 98 or 95), 32MB (for Windows Me), or
64MB (for Windows 2000 or XP)
■
50MB of free hard disk space (100MB or more recommended)
■
VGA or better display adapter and monitor
■
CD-ROM or DVD drive for installing the printer software
■
One of the following:
For parallel connection: a high-speed, bidirectional, IEEE-1284 compliant parallel cable (6 to 10
feet long) with a D-SUB, 21-pin, male connector for your computer and a 36-pin Centronics®
compatible connector for the printer
For USB connection: a computer running Windows 98, Windows Me, Windows 2000, or
Windows XP with a Windows-compliant USB port and a shielded USB “AB” cable up to 6.5 feet
(2 meters) long.
49
Macintosh System Requirements
To use your printer and its software, your system should have:
■
An Apple® iMac™ series or Power Macintosh® G3 or G4 with built-in USB port
■
Mac® OS 8.5.1 through 9.1. (Mac OS 9.0 or later recommended)
Check EPSON’s web site for information about support for Mac OS X
(http://support.epson.com).
■
At least 16MB of available RAM (32MB recommended)
■
At least 50MB of free hard disk space (100MB recommended)
■
VGA display or better
■
CD-ROM or DVD drive for installing the printer software
■
A shielded USB “AB” cable up to 6.5 feet (2 meters) long.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this
product meets the ENERGY STAR guidelines for energy efficiency. The
EPA ENERGY STAR office equipment program is a voluntary
partnership with the computer and office equipment industry to
promote the introduction of energy-efficient personal computers,
monitors, printers, fax machines, and copiers in an effort to reduce air
pollution caused by power generation.
50
Requirements and Notices
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure you use the printer safely
and effectively:
■
Be sure to follow all warnings and instructions marked on the printer.
■
Use only the type of power source indicated on the printer’s label.
■
Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
■
Place the printer near a wall outlet where the plug can be easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.
■
Do not let the power cord become damaged or frayed.
■
If you use an extension cord with the printer, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere
rating.
■
Keep your printer and computer system away from potential sources of electromagnetic
interference, such as loudspeakers or cordless telephone base units.
■
Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
■
Leave enough room around the printer for sufficient ventilation.
■
Do not place the printer near a radiator or heating vent or in direct sunlight.
■
Place the printer on a flat, stable surface that extends beyond the printer base in all directions. The
printer will not operate properly if it is tilted or at an angle.
■
Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid
on the printer.
Always turn the printer off using the P power button. Don’t switch off the power
strip or unplug the printer until the green P power light is off.
■
Do not block or cover the openings in the printer’s case or insert objects through the slots.
■
Except as specifically explained in this manual, do not attempt to service the printer yourself.
■
Unplug the printer and refer servicing to qualified service personnel under the following
conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been
dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change
in performance. Adjust only those controls that are covered by the operating instructions.
Requirements and Notices
51
Ink Cartridge Safety Instructions
52
■
Keep ink cartridges out of the reach of children and do not drink the ink.
■
Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
■
Do not put your hand inside the printer or touch the cartridge during printing.
■
Do not move the print head by hand. You may damage the printer.
■
Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge
unpacked for a long time before use can result in reduced print quality.
■
Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use
up the ink cartridges within six months of first installing them.
■
Store ink cartridges in a cool, dark place.
■
After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room
temperature for at least three hours before using it.
■
Do not shake an ink cartridge; this can cause leakage.
■
Do not dismantle the ink cartridges or try to refill them. This could damage the print head.
■
Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and
printing.
■
If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and
store it in the same environment as the printer. Note that there is a valve in the ink supply port,
making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that
the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.
■
Before transporting the printer, make sure the print head is capped in the far right position and the
ink cartridges are in place. Tape the ink cartridge holder to the printer case to make sure it remains
in the proper position.
Requirements and Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■
Consult the dealer or an experienced radio/TV technician for help.
WARNING: The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which exceed the
limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a
shielded equipment interface cable with this device. If this equipment has more than one interface
connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Requirements and Notices
53
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers:
We:
EPSON AMERICA, INC.
Located at:
MS: 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and
15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative
unit tested and found to be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Trade Name:
EPSON
Type of Product: Ink Jet Printer
Model:
P320A
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the first retail purchaser that the EPSON
printer covered by this limited warranty statement, if purchased and used in the United States or
Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship
and materials for a period of one (1) year from the date of original purchase. Epson also warrants that
the consumable ink cartridges enclosed with the printer will perform to the manufacturer’s specified
usage, which usage may expire before the expiration of the limited warranty for the EPSON printer.
For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your EPSON printer prove defective during the
warranty period, please call the EPSON ConnectionSM at (562) 276-7525 (U.S.) or (905) 709-2567
(Canada) for warranty instructions and return authorization. An Epson service technician will provide
telephone diagnostic service to determine whether the printer requires service. If service is needed,
Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson
authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight
prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S.
Possessions). Shipments to other locations will be made freight collect. You are responsible for securely
54
Requirements and Notices
packaging the defective unit and returning it to Epson within five (5) working days of receipt of the
replacement. Epson requires a debit or credit card number to secure the cost of the replacement printer
in the event that you fail to return the defective one. If you choose not to give this information, the
exchange printer will only be shipped to you after Epson receives the defective one. If your printer is
being repaired, Epson will direct you to send your printer to Epson or its authorized service center,
where the printer will be fixed and sent back to you. You are responsible for packing the printer and for
all costs to and from the Epson authorized service center. When warranty service involves the exchange
of the printer or a part, the item replaced becomes Epson property. The replacement printer or part
may be new or refurbished to the Epson standard of quality, and, at Epson’s option, may be another
model of like kind and quality. Epson’s liability for replacement of the covered printer will not exceed
the original retail selling price of the covered printer. Exchange products and parts assume the
remaining warranty period of your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States and
Canada. This warranty is not transferable and will not apply to products purchased from an end user.
This warranty does not cover any color change or fading of prints or reimbursement of materials or
services required for reprinting. This warranty does not cover damage to the EPSON product caused
by parts or supplies not manufactured, distributed, or certified by Epson. This warranty does not cover
ribbons, ink cartridges or third party parts, components, or peripheral devices added to the EPSON
product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not
responsible for warranty service should the Epson label or logo or the rating label or serial number be
removed or should the product fail to be properly maintained or fail to function properly as a result of
misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as
fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson
products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be
identified or reproduced, you will be held responsible for the costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR
FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS
AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED
ABOVE. UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE
BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS
WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL
BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE
OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH
OF WARRANTY OR ANY OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and
you may have other rights which vary from jurisdiction to jurisdiction.
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012
Requirements and Notices
55
56
Requirements and Notices
Index
Numerics
360 dpi Ink Jet Paper, 18
4 × 6-inch Photo Paper, 22
A
Accessories, 47
Advanced settings, 17
Aligning print head, 32
Animated tutorials, 3 to 5
Automatic mode
Macintosh, 14 to 15
Windows, 11
B
Background printing, 15
Banding, 41
Blank pages, 45
Blurry images, 42
Browser, 3
Buttons, 36
C
Cable, printer, 49 to 50
Cancelling printing
Macintosh, 15
Windows, 13
Characters, incorrect, 45
Checking printer, 38
Cleaning
print head, 25 to 27
printer, 33
sheets, 20, 33
Color problems, 43
ColorSync, 17
Controlling printing
Macintosh, 15
Windows, 13
Copies setting
Film Factory, 24
Macintosh, 14
Windows, 12
Custom settings, 16 to 17
D
Default settings, Windows, 13
Digital Camera Correction setting, 23
Documentation, 2 to 6
E
Economy setting, 16
Electronic manual, 3 to 6
Envelopes, 9
EPSON
accessories, 47
help, 47
papers, 18 to 20
Printer Information Center, 4
Store, 28, 47
57
F
J
Faint images, 42
Film Factory, 20 to 24
Filters, 23
Flip Horizontal setting, 45
Jams, paper, 44
G
Glossy paper, 18 to 20
Grainy prints, 43
H
Head Cleaning utility, 25 to 26
Help, EPSON, 47
High Speed setting, 41
High-quality (resolution) images, 17
I
ICM (Image Color Matching) setting, 17
Incorrect characters, 45
Incorrect colors, 43
Ink cartridge
level of ink in, 13, 15, 27 to 28, 38
ordering, 27 to 28
replacing, 27 to 31
safety instructions, 28 to 30, 52
Ink Jet Transparencies, 18
Ink level, checking
Macintosh, 15, 28
Windows, 13, 27
without computer, 38
Ink Monitor, 27
Ink setting
Macintosh, 15
Windows, 11
Installation problems, 39 to 40
Inverted image, 45
Iron-On Cool Peel Transfer Paper, 18, 45
58
Index
L
Layout problems, 45
Layout settings
Macintosh, 15
Windows, 12
Letterhead, 8
Lights, 36 to 37
M
Macintosh
printing with, 14 to 16
system requirements, 50
uninstalling software, 46
Maintaining printer, 25 to 33
Margins, incorrect, 45
Matte Paper - Heavyweight, 18 to 20
Media Type setting
Macintosh, 15, 18
Windows, 11, 18
MicroWeave setting, 41
Mirror images, 45
Monitoring ink level
Macintosh, 15, 28
Windows, 13, 27
without computer, 38
Moving printer, 34
N
Network printing, 40
Noise, printer, 41
Nozzle Check, 26 to 27
P
Page Setup, Macintosh, 14
Paper
EPSON, 18 to 20
feeding problems, 44
loading, 8 to 9, 19 to 20
settings, 12, 14
Photo Paper, 18 to 20
Photo Quality Ink Jet Paper, 18
PhotoEnhance, 23
Photos, printing, 19 to 24
Premium Glossy Photo Paper, 18 to 20
Preprinted paper, 8
Previewing printout, 15
Print dialog box, 14
Print head
aligning, 32
cleaning, 25 to 27
Print Head Alignment utility, 32
Print quality problems, 41 to 43
Print Show movies, 3 to 5
Printer
cable, 49 to 50
check, 38
cleaning, 33
maintaining, 25 to 33
movies, 3 to 5
noise, 41
parts, 36
problems, 37 to 45
properties, 11
transporting, 34
turning off, 24
Printer Information Center, 4
Printing
advanced, 17
controlling, 13, 15
photos, 19 to 24
slow, 41
with custom settings, 16 to 17
with Macintosh, 14 to 16
with PhotoEnhance, 23
with Windows, 10 to 13
Problems
installing software, 39 to 40
miscellaneous, 45
paper feeding, 44
print quality, 41 to 43
printer, 40 to 41
Progress Meter, 13
Properties, printer, 11
Q
Quality/Speed setting, 11, 15
R
Reference Guide, 3 to 6
S
Safety instructions, 51 to 52
Self adhesive sheets, 18
Service, 47
Slow printing, 41
Software
problems, solving, 39 to 40
uninstalling, 46
SoundAdvice, 47
sRGB setting, 17
Support, 47
System requirements, 49 to 50
T
Technical support, 47
Text/Graph setting, 16
Transparencies, 18
Transporting printer, 34
Troubleshooting, 35 to 45
Tutorials, 3 to 5
Index
59
U
Uninstalling software, 46
USB
problems, 40
requirements, 49, 50
Utilities
Head Cleaning, 25 to 26
Nozzle Check, 27
Print Head Alignment, 32
W
Watermark, 12, 16
Windows
default settings, 13
printing with, 10 to 13
system requirements, 49
uninstalling software, 46
World Wide Web, 47
60
Index