Cisco uBR10-LCP2-MC16E Installation guide

Quick Start Guide
Cisco uBR10012 Universal Broadband Router Hardware
Installation Guide
INCLUDING LICENSE AND WARRANTY
1
Cisco One-Year Limited Hardware Warranty Terms
2
Overview
3
Site Preparation
4
Chassis Installation
5
Connecting Cables
6
Power On the Cisco uBR10012 Router
7
Configuring the Cisco uBR10012 Router at Startup
8
Troubleshooting
9
Related Documentation
10 Obtaining Documentation
11 Documentation Feedback
12 Cisco Product Security Overview
13 Obtaining Technical Assistance
14 Obtaining Additional Publications and Information
1 Cisco One-Year Limited Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period.
Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on
Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements
from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
The Cisco Limited Warranty and Software License page from the Information Packet appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document
Format (PDF).
Note
You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s
website: http://www.adobe.com
3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:
78-10747-01C0
b. Select the language in which you would like to view the document.
c. Click Go.
The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document
Format (PDF).
You can also contact the Cisco service and support website for assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
One (1) Year
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after
receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your
Cisco Sales and Service Representative.
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
2
2 Overview
The Cisco uBR10012 universal broadband router is an aggregation platform that provides a high-end, high-performance,
high-capacity Cable Modem Termination System (CMTS) solution. The system provides high-speed data, broadband
entertainment, and IP telephony services over a coaxial cable connection to residential and commercial subscribers using cable
modems or digital set-top boxes (STBs). The router enables high-speed data services to be packaged like they are in basic cable
television service or video programming.
Figure 1
Cisco uBR10012 Universal Broadband Router
POWER
MISWIR
E
FAULT
CO
NS
OL
E
AU
X
AU
X
POWER
MISWIR
E
FAULT
AC
TI
VI
TY
ET
HE
LIN RN
K ET
1
T
SLO
0
T
SLO
1
T
SLO
0
T
SLO
AC
TI
VI
ET TY
HE
LIN RN
ET
K
IPSU SA TUS
CISCO
10000
CO
NS
OL
E
IPSUM SANCT
IPSUM
CISCO
10000
ALARMS
ALARMS
AC
O
AC
CR
IT
M
AJ
IN
O
IC
O
O
CR
IT
AL
R
R
M
AJ
IN
IC
O
O
ST
AT
FA
US
95544
IL
AL
R
R
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
M
PERFORMANCE ROUTING ENGINE
M
The Cisco uBR10012 universal broadband router:
• Operates with cable modems or STBs that support the DOCSIS 1.0, DOCSIS 1.0+, and DOCSIS 1.1 versions of the DOCSIS
specification, and supports the 6 MHz North American channel plans using the ITU J.83 Annex B RF standard.
• Supports downstream digitally modulated signals in the 70 to 860-MHz frequency range.
• Supports upstream channel digitally modulated signals in the 5 to 65-MHz frequency range
• Supports multiple standards and multiple interfaces and allows operators to choose the appropriate services and devices for
their CMTS platform.
• Supports data and digitized voice connectivity over a bidirectional cable television and IP backbone network.
• Uses the same Parallel Express Forwarding (PXF) technology used by the Cisco ESR10000 edge services router.
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
For translations of the warnings used in this document, see the Cisco Regulatory Compliance and Safety Information document
that comes with this chassis. Reference the translations by statement number (ex: Statement 1030).
3
Cisco uBR10012 Universal Broadband Router Components
The Cisco uBR10012 chassis is designed for front and rear access. The two AC or DC PEMs, the two PRE1s, the LCD panel,
and the fan assembly module are accessed from the front of the chassis. The eight slots for cable interface line cards, four
full-slots for network uplink line cards, and two slots for the TCC+ cards are accessed from the rear of the chassis.
The Cisco uBR10012 router uses an auxiliary 2400-W AC-input power shelf for situations in which 100–120 VAC is
the only available power source. The AC-input power shelf converts AC to DC for the router. For more information
about the power shelf, refer to 2400W AC-Input Power Shelf for the Cisco uBR10012 Universal Broadband Router at
the following URL:
Note
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/frus/ub10acsh.htm
Figure 2
Front and Rear Chassis Views
1
PO
WE
R
ST
AT
US
PO
WE
R
ST
AT
US
PO
WE
R
ST
AT
US
MA
INT
PO
WE
R
ST
AT
US
MA
INT
PO
WE
R
ST
AT
US
MA
INT
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
ST
AT
US
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
ST
AT
US
uBR10-MC5x20S-D
MA
INT
2
uBR10-MC5x20S-D
PO
WE
R
ST
AT
US
9
US0
CISCO
10000
CISCO
10000
SO
O
N
POWER
MISWIR
E
FAULT
SO
LE
AU
X
US0
US2
US1
US0
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US4
US3
US2
US1
US4
US3
US2
US4
US3
US5
US6
US5
US7
US6
US5
US8
US7
US6
US5
US8
US7
US6
US5
US9
US8
US7
US6
US5
US9
US8
US7
US6
US5
US9
US8
US7
US6
US5
US9
US9
US8
US7
US6
US9
US8
US7
US9
US8
AU
X
AC
TI
ET
H
N
VI
AC
TY
TI
ER
N
K
ET
ET
H
LI
1
OT
SL
0
OT
SL
1
OT
SL
0
OT
SL
LI
N
VI
CISCO
10000
CISCO
10000
CISCO
10000
US9
TY
ER
K
N
ET
TX
US10
US12
US11
US10
US13
US12
US11
US10
US13
US12
US11
US10
US14
US13
US12
US11
US10
US14
US13
US12
US11
US10
US14
US13
US12
US11
US10
US14
US14
US13
US12
US11
US14
US13
US12
US14
US13
TX
US11
TX
US16
US15
US18
US17
US16
US15
US18
US17
US16
US15
US19
US18
US17
US16
US15
US19
US18
US17
US16
US15
US19
US18
US17
US16
US15
US19
US19
US18
US17
US16
US19
US18
US17
US19
US18
RX
US15
US17
RX
US16
RX
US15
RX
6
TX
US10
US14
P
SR
S
PO
LE
AB
EN
P
SR
S
PO
LE
AB
EN
P
SR
S
PO
LE
AB
EN
P
SR
S
PO
LE
AB
EN
TX
RX
CD
US19
TX
RX
CD
RX
TX
CD
IT
A
A
C
L
R
O
R
R
M
IT
A
DS3
DS2
DS1
DS0
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS4
DS3
DS2
DS1
DS4
DS3
DS2
DS4
DS3
RF
IC
A
S
R
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
DS4
RF
95483
OC–48/STM–16 POS/SRP SM–LR
5
OC–48/STM–16 POS/SRP SM–LR
S
IL
RF
OC–48/STM–16 POS/SRP SM–LR
TA
TU
FA
RF
RF
RF
R
O
RF
RF
L
JO
IN
RF
OC–48/STM–16 POS/SRP SM–LR
TA
TU
FA S
IL
M
PERFORMANCE ROUTING ENGINE
S
DS0
RF
IC
JO
IN
PERFORMANCE ROUTING ENGINE
M
DS1
RF
O
R
M
DS0
DS2
SS
PA RU
TH
AP
WR
NC
SY
AC
C
DS1
RF
O
SS
PA RU
TH
AP
WR
NC
SY
ALARMS
AC
RX
RF
TX
CD
DS0
SS
PA RU
TH
AP
WR
NC
SY
ALARMS
SS
PA RU
TH
AP
WR
NC
SY
3
CISCO
10000
US4
IL
FA
C
LE
US1
US3
IL
FA
N
US0
US2
IL
FA
O
US1
IL
FA
C
POWER
MISWIR
E
FAULT
7
4
8
1
Fan assembly
6
DC Power Entry Modules (DC PEMs)
2
LCD module
7
Cable interface line cards
3
Performance Routing Engine (PRE) processor modules
8
High-speed, high-performance network uplink line cards
4
Ground lugs
9
Timing, Communication, and Control Plus (TCC+) cards
5
DC power cable and ground cable exit
4
3 Site Preparation
Do not unpack the system until you are ready to install it. Keep the chassis in the shipping container to prevent accidental
damage until you determine an installation site.
Before you install the Cisco uBR10012 universal broadband router, review the following:
• The environmental conditions your installation site must meet to maintain normal operation.
• The power requirements that must be in place at your installation sites.
• The cabling requirements for your installation sites.
• Rack-mounting requirements.
• The equipment required to install the router.
Site Environment Guidelines
Warning
This unit is intended for installation in restricted access areas. A restricted access area can be accessed only
through the use of a special tool, lock and key, or other means of security. Statement 1017
Warning
This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation.
Install only in accordance with national and local wiring regulations. Statement 1045
Check the following:
• The site is capable of maintaining an ambient temperature of 41 through 104°F (5 through 40°C).
• Do not place the chassis where heated exhaust air from other systems can enter the air intake vent at the bottom front,
because this can cause overheating of the system.
• Maintain a minimum clearance of 3 in. (7.62 cm) from the vents on the front and back of the chassis to allow for adequate
airflow.
• Allow for approximately 3 to 4 ft (91.44 to 121.92 cm) clearance at the front and rear of the chassis for cabling and normal
system maintenance.
Temperature and Humidity Requirements
Table 1 lists the nominal operating and nonoperating environments requirements. Any measurement that approaches the minimum
or maximum of a range indicates a potential problem.
Table 1
Specifications for Operating and Nonoperating Environments
Specification
Minimum
Maximum
Temperature, ambient operating
41°F (5°C)
104°F (40°C)
Temperature, ambient nonoperating and storage
–40°F (–40°C)
158°F (70°C)
Humidity, ambient (nonconducting) operating
5%
85%
Humidity, ambient (noncondensing) nonoperating and storage
5%
95%
Altitude, operating and nonoperating
–197 ft (–60 m)
13,123 ft (4000 m)
Vibration, operating
—
5 to 200 Hz, 0.5 g (1 octet/min.)
Vibration, nonoperating
—
5 to 200 Hz, 1 g (1 octet/min.)
200 to 500 Hz, 2 g (1 octet/min.)
5
Power Guidelines
Follow these precautions and recommendations when planning power connections to the Cisco uBR10012 router:
• Check the power at your site before installation and periodically after installation to ensure that you are receiving clean
power. Install a power conditioner if necessary.
• Provide proper grounding.
• Make sure that frame ground is tied to a single building ground.
• Use a 6-AWG, copper ground conductor (minimum requirement) when attaching the chassis ground to a central office or
other interior ground system.
Caution
The Cisco uBR10012 router installation must comply with all applicable codes and is approved for use with copper
conductors only. The ground bond fastening hardware should be of compatible material and preclude loosening,
deterioration, and electrochemical corrosion of hardware and joined material. Attachment of the chassis ground to
a central office or other interior ground system should be made with a 6-AWG, copper ground conductor at a
minimum.
Warning
A readily accessible two-poled disconnect device must be incorporated in the fixed wiring. Statement 1022
Power Connection Guidelines for DC-Powered Systems
The DC-input power supply allows the Cisco uBR10012 router to operate on either –48 or –60 VDC systems.
Warning
Note
Connect the unit only to DC power source that complies with the safety extra-low voltage (SELV) requirements in
IEC 60950 based safety standards. Statement 1033
The Cisco uBR10012 router (using DC power supplies) is not shipped with wiring to connect to a DC power source.
You must provide input, return, and earthing (grounding) wiring at the site, and install and protect the wiring in
accordance with local and national wiring regulations.
Cabling Guidelines
When planning the location of a new system, keep in mind signal type, signal speed, and transmission medium. Also, consider
the distance limitations for signaling, EMI, and connector compatibility. The distance and rate limits shown are the
IEEE-recommended maximum speeds and distances for signaling purposes. Use this information as a guideline in planning your
network connections prior to installing the Cisco uBR10012 router.
Ethernet and Fast Ethernet Connections
The maximum distances for Ethernet and Fast Ethernet network segments and connections depend on the type of transmission
cable being used. Table 2 shows the maximum transmission distances between stations for Ethernet and Fast Ethernet
connections.
Table 2
Ethernet and Fast Ethernet Maximum Transmission Distances
Transceiver Speed
Cable Type
Transmission Mode
Maximum Distance Between Stations
10 Mbps
Category 3
Full duplex and half duplex
328 ft (100 m)
100 Mbps
Category 5
Full duplex and half duplex
328 ft (100 m)
6
Fiber-Optic Connections
The specifications for single-mode, fiber-optic transmissions are outlined in Table 3.
Table 3
Fiber-Optic Transmission Characteristics
Characteristic
Permissible Value
Characteristic
Permissible Value
Transmitter output power
–15 to –8 dBm
Wavelength
1261 to 1360 nm
Receiver sensitivity
–28 to –8 dBm
Maximum span
9 miles (14.5 km)
Note
Do not exceed the specified distance limits.
4 Chassis Installation
Tip
For easier installation, rest the chassis on an installation shelf while installing the chassis in a rack.
Rack-Mounting Guidelines
• Allow sufficient clearance around the rack for maintenance.You need 36 in. (91.44 cm) of clearance to remove and replace
system components.
• If the Cisco uBR10012 chassis is the only unit in a rack, mount the chassis at the bottom of the rack. Use the rack-mount
kit that comes with the Cisco uBR10012 chassis.
• Always place the heavier equipment in the lower half of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting the chassis.
• Make sure that Telco racks are bolted to the floor.
• When mounting the chassis in 4-post or Telco racks, use all the screws and brackets that are provided.
• For 23-inch racks, order optional mounting brackets from third-party vendors.
Installation Tools and Equipment
The tools and equipment listed below are recommended as the minimum necessary to install the Cisco uBR10012 router. Other
equipment may include test equipment to check electronic and optical signal levels, power levels, and communications links.
• Rack-mounting kit (includes brackets and screws)
• Screwdrivers
– Number 2 Phillips screwdriver
– 3/16-inch flat-blade screwdriver
– 1/4-inch flat-blade screwdriver
• Antistatic mat or antistatic foam and electrostatic discharge (ESD) grounding strap or the disposable ESD strap
• Wire stripper and crimping tool for preparing the ground connection (the accessory kit comes with ground lugs and M5
screws with captive, locking washers)
• Wire—6 AWG (16 mm), customer provided
• Tape measure and level (optional)
• Cable mounting brackets and ties (optional), used with RF switch
7
Verifying Contents After Unpacking
Power cables, manuals, and other additional items are packaged in separate boxes. After you have unpacked the system, verify
that you have received all the required components and documentation.
Step 1
Using the packing list as a guide, verify that you have received everything that is listed, including the following:
a. System hardware documentation and software documentation (if ordered)
b. Optional equipment that you ordered, such as transceivers (GBICs), flash cards, cables, or special connectors
Step 2
Check that all line cards you ordered are installed in the chassis (including PCMCIA flash cards installed in the PRE).
Step 3
Ensure that the system configuration matches the packing list.
Removing Chassis Components Before Installation
The Cisco uBR10012 router is shipped with all ordered components already installed in the chassis. When fully configured, the
Cisco uBR10012 chassis weighs approximately 230 lbs (104.3 kg).
Caution
You must use a hydraulic lift or forklift to move a fully populated chassis.
In a fully loaded chassis, the components (modules and cards) weigh approximately 170 lbs (77.11 kg), so removing them allows
the chassis to be safely moved and installed by two people. After the chassis has been installed in a rack, the components can
be reinstalled in the chassis.
The following components should be removed from the chassis before installing the chassis in a rack.
• Fan assembly module
• AC or DC power entry modules (PEMs)
• Performance routing engine (PRE) modules
• Cable interface cards
• Network uplink cards
Tip
You do not need to remove the TCC+ cards or the LCD monitor because these do not present a significant increase in
weight.
Before You Begin
• Make sure that you have an antistatic surface available for the components that you are removing from the chassis.
• Make sure that you are wearing antistatic protection such as a wrist strap or heel strap and are properly grounded.
Remove the Front Cover
Step 1
Remove the front cover by lifting it up slightly and then pulling the cover toward you (see Figure 3 on page 9).
Step 2
Carefully set it aside.
8
Figure 3
Removing the Front Cover
POWER
MISWIR
E
FAULT
CISCO
10000
CO
NS
O
CO
LE
IPSU SA TUS
POW
POWE
ER
R
MISWIR
E
FAU
ULT
LLT
IPSUM SANCT
IPSUM
CISCO
10000
NS
O
AU
LE
X
POWER
MISWIR
E
FAULT
AU
POW
PO
WE
ER
R
MISWIR
E
FAU
ULT
LLT
X
AC
TI
VI
ET
AC
TY
TI
HE
NK
VI
ET
ET
TY
HE
LI
SL
NK
RN
ET
1
OT
0
OT
SL
1
OT
SL
0
OT
SL
RN
LI
ALARMS
ALARMS
AC
O
AC
C
O
R
M
IT
AJ
IN
IC
O
O
FA
U
S
IL
R
M
M
IT
AJ
IN
IC
O
O
ST
AT
FA
U
S
95486
IL
AL
R
R
PERFORMANCE ROUTING ENGINE
ST
AT
C
AL
R
R
PERFORMANCE ROUTING ENGINE
M
Remove the Fan Assembly Module
Step 1
Loosen the captive screws on each side of the fan assembly module. See Figure 4.
Step 2
Pull the fan assembly halfway out of the module using the handle, then use both hands to pull the module out of the
router.
The fan assembly module weighs approximately 30 lbs (13.61 kg). Be careful that it doesn’t suddenly swing down
as the module clears the router.
Figure 4
Removing the Fan Assembly Module
CISCO
10000
CISCO
1
95487
Caution
9
Set the fan assembly module aside.
Step 3
You do not need to remove the fan assembly cable. The fan assembly pulls away from the cable as the module
is removed from the router.
Note
Remove the PEMs (DC and AC)
DC PEM
To remove the DC PEMs from the Cisco uBR10012 router, follow this procedure:
Step 1
Verify that the first DC PEM you are removing is turned off by pushing the three-levered power switch down to the
OFF (0) position. Tape the switch in the OFF position.
Step 2
Use a screwdriver to loosen the captive screws (top and bottom).
Step 3
Using the two handles on the faceplate, pull the DC PEM straight out from the chassis. See Figure 5.
Step 4
Repeat Step 1 through Step 3 to remove the second DC PEM.
Figure 5
Removing the DC PEMS
OFF
ALARMS
ALARMS
AC
O
AC
O
CR
IT
IC
AL
M
AJ
OR
M
IN
OR
OFF
OFF
ST
AT
US
FA
IL
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
PERFORMANCE ROUTING ENGINE
M
IN
OR
CR
IT
IC
AL
M
AJ
OR
CISCO
10000
1
POWER
MISWIRE
FAULT
CISCO
10000
CO
NS
O
LE
CO
NS
O
LE
AU
X
AU
X
POWER
MISWIRE
FAULT
AC
TI
AC
TI
VI
TY
ET
HE
LI RN
NK ET
1
OT
SL
0
OT
SL
1
OT
SL
0
OT
SL
VI
ET TY
HE
LI RN
NK ET
ALARMS
ALARMS
AC
O
AC
C
O
R
M
ALARMS
IC
O
O
FA
IL
U
S
M
IT
IC
AJ
O
IN
O
ST
AT
FA
IL
AL
R
R
U
S
95484
ST
AT
US
FA
IL
ST
AT
R
M
PERFORMANCE ROUTING ENGINE
M
IN
OR
C
AL
R
R
PERFORMANCE ROUTING ENGINE
IN
CR
IT
IC
AL
M
AJ
OR
PERFORMANCE ROUTING ENGINE
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
IT
AJ
AC
O
CR
IT
IC
AL
M
AJ
OR
M
IN
OR
M
ALARMS
AC
O
2
10
3
AC PEM
Because of safety compliance issues with the power cords, the AC PEM power rating is 200–240 VAC at 13 A
instead of 16 A.
Caution
To remove AC PEMs from the Cisco uBR10012 router, follow this procedure:
Step 1
Verify that the power switch on the AC PEM is turned off. See Figure 6.
Step 2
Unplug and remove the AC-input power cord from the chassis cord clips, if applicable. Tape the AC power switch in
the OFF position.
Step 3
Use a screwdriver to loosen the captive screws (top and bottom).
Step 4
Using the two handles on the faceplate, pull the AC PEM straight out from the chassis.
Step 5
Repeat Step 1 through Step 4 to remove the second AC PEM.
Figure 6
Removing the AC PEM
ALARMS
ALARMS
AC
O
AC
O
CR
IT
IC
AL
M
AJ
OR
CR
IT
IC
AL
M
AJ
OR
M
IN
OR
ST
AT
US
FA
IL
AC
SWITCH
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
PERFORMANCE ROUTING ENGINE
M
IN
OR
AC
SWITCH
AC
SWITCH
ACINPU
200-240 T
V
13A 50/60Hz
ACINPU
T
200-240V
13A 50/60
Hz
ACINPU
200-240 T
V
13A 50/60Hz
POWER
CISCO
10000
CISCO
10000
FAULT
POWER
CO
1
NS
O
CO
LE
NS
O
LE
AU
X
AU
X
FAULT
AC
TI
VI
AC
TY
ET
TI
HE
VI
NK
TY
ET
ET
HE
LI
NK
RN
ET
1
OT
0
OT
SL
SL
1
OT
0
OT
SL
SL
RN
LI
ALARMS
ALARMS
AC
O
AC
C
O
R
M
ALARMS
IC
O
O
ST
AT
FA
IL
U
S
M
IT
AJ
IN
IC
O
O
ST
AT
FA
IL
AL
R
R
U
S
AC
SWITCH
AC
SWITCH
ACINPU
200-240 T
V
13A 50/60Hz
ACINPU
200-240 T
V
13A 50/60Hz
95496
ST
AT
US
FA
IL
R
M
PERFORMANCE ROUTING ENGINE
M
IN
OR
C
AL
R
R
PERFORMANCE ROUTING ENGINE
IN
CR
IT
IC
AL
M
AJ
OR
PERFORMANCE ROUTING ENGINE
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
IT
AJ
AC
O
CR
IT
IC
AL
M
AJ
OR
M
IN
OR
M
ALARMS
AC
O
2
3
11
Remove the PREs
Step 1
Unscrew the captive screws (top and bottom) on the PRE module. See Figure 7.
Step 2
Simultaneously pivot both ejector levers away from each other to disengage the PRE module from the backplane.
Step 3
Slide the PRE module out of the slot and place it on an antistatic surface.
Figure 7
Removing the PRE
CISCO
10000
CISCO
10000
CISCO
C10
10000 000
PRE
CISCO
10000
CO
NS
OL
E
CO
NS
OL
E
AU
X
AU
X
POWER
MISWIR
E
FAULT
CISCO
10000
CO
NS
OL
E
CO
NS
OL
E
AU
X
AU
X
O
N
S
O
LE
C
O
AC
TIV
ITY
ET
HE
LIN RN
K ET
N
S
O
LE
AU
X
AU
X
AC
AC
TIV
ITY
ET
HE
LIN RN
K ET
TIV
IT
E
Y
TH
1
OT
SL
0
OT
SL
1
T
SLO
0
T
SLO
1
T
SLO
0
T
SLO
AC
TIV
ITY
ET
HE
LIN RN
ET
K
AC
TIV
ITY
ET
HE
LIN RN
ET
K
C
POWER
MISWIR
E
FAULT
1
T
SLO
0
T
SLO
CISCO
10000
1
T
SLO
0
T
SLO
Captive
screw
E
R
LI
N
N
K
E
T
ALARMS
AC
O
CR
ITI
CA
ALARMS
MA
L
JO
TA
TU
FA
IL
MI
R
NO
R
S
S
TA
TU
FA
S
IL
ST
AT
FA
IL
US
ST
AT
FA
IL
US
PERFORMANCE ROUTING ENGINE
CA
MA
S
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
R
R
ITI
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
CR
ITI
CA
MA
L
JO
R
MIN
OR
NO
CR
AC
O
PERFORMANCE ROUTING ENGINE
CR
ITI
CA
MA
L
JO
R
MIN
OR
MI
O
ALARMS
AC
O
L
JO
AC
ALARMS
98745
Captive
screw
Remove the Interface Line Cards and Uplink Cards
Caution
If you are using the Cisco uBR10-LCP2-MC28 cards or the Cisco uBR10-LCP2-MC16 cards in your chassis, do
not attempt to separate the cards (Cisco MC28 and Cisco MC16) from the Cisco uBR10-LCP2 adapter card while
they are installed in the chassis. The cards must be removed from the chassis as a unit before they can be separated.
Step 1
Unscrew the captive screws (top and bottom). See Figure 8 on page 13.
Step 2
Simultaneously pivot both ejector levers away from each other to disengage the line card from the backplane.
Step 3
Grasp the faceplate with one hand and use your other hand to support the card as you pull it out of the chassis.
Caution
Some of the cards weigh as much as 16 lbs (7.3 kg).
Step 4
Place the card on an antistatic surface with the component side up.
Step 5
Repeat this procedure for the remaining line cards and uplink cards.
12
Figure 8
Removing Line Cards
US0
US2
US1
US0
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US4
US3
US2
US1
US4
US3
US2
US4
US3
US5
US7
US6
US0
US6
US8
US7
US6
US9
US8
US7
US9
US8
IL
FA
IL
IL
US6
US1
US2
US3
US0
US1
US0
US2
US1
US0
US3
US2
US1
US0
US3
US2
US1
US0
US4
US7
US8
US4
US3
US2
US1
US4
US3
US2
US4
US3
US6
US5
US7
US6
US8
US7
US6
US5
US8
US7
US6
US5
US9
US7
US6
US5
US9
US8
US8
US7
US6
US5
US9
US9
US8
US7
US6
US9
US8
US7
US9
US8
US9
US5
CISCO
10000
US4
US9
CISCO
10000
CISCO
10000
CISCO
10000
L
US7
US9
US0
US4
US5
FAI
US8
US5
US9
US4
L
US5
US9
US6
FAI
US5
US7
US5
L
FAI
US6
US8
US1
US2
US3
US4
US4
CISCO
10000
L
US7
CISCO
10000
FAI
US6
US8
US1
US3
CISCO
10000
FA
US7
US9
US0
US0
US2
CISCO
10000
FA
US8
US5
IL
US9
US5
FA
US6
US8
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
US1
US3
US5
US7
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
US0
US2
US4
US6
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
US1
US3
US5
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
US0
US2
US4
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
US1
US3
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
US2
PO
W
ER
ST
AT
U
S
M
AI
N
T
uBR10-MC5x20S-D
US0
uBR10-MC5x20S-F
US1
PO
W
ER
ST
AT
U
S
M
AI
N
T
uBR10-MC5x20S-F
US0
PO
WE
R
STA
TU
S
MA
INT
PO
WE
R
STA
TU
S
MA
INT
PO
W
ER
ST
AT
U
S
M
AI
N
T
uBR10-MC5x20S-F
PO
W
ER
ST
AT
U
S
M
AI
N
T
uBR10-MC5x20S-F
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TU
S
MA
INT
uBR10-MC5x20S-D
uBR10-MC5x20S-D
PO
WE
R
STA
TU
S
MA
INT
US9
TX
TX
US10
US11
US10
US12
US11
US10
US13
US12
US11
US10
US13
US12
US11
US10
US14
US13
US12
US11
US10
US14
US13
US12
US11
US10
US14
US13
US12
US11
US10
US14
US14
US13
US12
US11
US14
US13
US12
US14
US13
TX
TX
TX
US18
US17
US16
US15
US19
US18
US17
US16
US19
US18
US17
US19
US18
P
SR
S
PO
LE
AB
EN
P
SR
S
PO
LE
AB
EN
TX
TX
RF
DS0
RF
RF
RF
RF
RF
RF
DS1
RF
RF
RF
RF
RF
RF
DS2
RF
RF
DS3
RF
RF
DS4
RF
RF
DS1
DS0
DS2
DS1
DS0
DS3
DS2
DS1
DS0
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS4
DS3
DS2
DS1
DS4
DS3
DS2
DS4
DS3
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
DS4
RF
RF
RF
RF
RF
RF
RX
DS3
RF
US18
US14
S
PAS
RU
TH
AP
WR
NC
SY
DS2
DS4
RF
US17
US19
TX
DS1
DS3
RF
US16
US18
CD
DS0
DS2
DS4
RF
US17
US19
S
PAS
RU
TH
AP
WR
NC
SY
DS1
DS3
RF
US18
S
PAS
RU
TH
AP
WR
NC
SY
DS2
DS4
RF
US15
US19
TX
DS1
DS3
RF
US16
RX
DS2
DS4
RF
US15
US17
DS0
RF
RF
US16
US18
CD
DS3
DS0
DS4
RF
RF
RF
US13
US15
US17
US19
S
PAS
RU
TH
AP
WR
NC
SY
DS0
DS4
DS1
RF
US12
US14
US16
US18
TX
DS0
DS2
RF
US11
US13
US17
US19
RX
DS1
DS3
RF
US10
US12
US14
US18
CD
DS0
DS2
RF
US11
US13
US15
US19
TX
DS1
DS3
RF
US10
US12
US14
US16
RX
DS2
RF
US11
US13
US15
US17
US19
S
PAS
RU
TH
AP
WR
NC
SY
RF
DS4
TX
DS0
DS3
US10
US12
US14
US16
RX
RF
US11
US13
US15
US19
CD
RF
S
PAS
RU
TH
AP
WR
NC
SY
RF
S
PAS
RU
TH
AP
WR
NC
SY
DS1
RF
US10
US12
US14
CD
TX
DS0
DS2
US11
US13
RX
CD
S
PAS
RU
TH
AP
WR
NC
SY
DS1
US10
US12
US18
RX
CD
RF
US11
US17
RX
CD
DS0
US18
P
SR
S
PO
LE
AB
EN
P
SR
S
PO
LE
AB
EN
US19
US16
US17
US16
P
SR
S
PO
LE
AB
EN
US15
US14
RX
US16
US13
TX
US17
US10
US12
US15
US15
P
SR
S
PO
LE
AB
EN
US16
US18
US11
US14
US14
RX
US17
US19
US12
US13
TX
US18
US15
US19
US15
P
SR
S
PO
LE
AB
EN
US16
P
SR
S
PO
LE
AB
EN
US15
US17
RX
US16
US18
RX
US17
RX
US15
US18
US19
RX
US16
US19
TX
US10
US10
US11
US15
US17
RX
US15
US16
RX
Captive
screws
RF
RF
RF
RF
RF
RF
RF
RF
RF
DS4
RF
95493
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
DS4 RF
Remove the HHGE Line Cards
Note
If your chassis comes with the HHGE line cards, remove the line cards but do not remove the slot splitters.
Step 1
Loosen the top and bottom captive screws until they disengage and spring away from the HHGE face plate.
Step 2
Simultaneously pivot both ejector levers away from each other to disengage the line card from the backplane.
Step 3
Slide the line card out of the slot splitter and place it on an antistatic surface or in an antistatic bag.
Attaching the Mounting Brackets
The Cisco uBR10012 router is shipped with four mounting brackets that can be attached to either the front or rear of the
chassis. The brackets can be mounted either flush with the edge of the chassis or set back to allow the chassis to be offset
mounted in the rack.
Note
For 23-inch racks, order optional mounting brackets from third-party vendors.
Step 1
Determine whether you are mounting the chassis with the front or the rear facing forwards.
Step 2
Determine whether you are flush-mounting or offset-mounting the chassis. Typically, flush-mounting is used for most
equipment racks except for Telco racks that require offset-mounting.
Step 3
Attach the large mounting bracket to the top of the chassis, and the smaller bracket to the bottom of the chassis, with
the screws that are supplied with the brackets.
13
Figure 9 shows how to attach the brackets to flush-mount the chassis with the rear forward.
Figure 10 shows how to attach the brackets to flush-mount the chassis with the front forward and how to attach the
brackets to offset-mount the chassis with the front forward.
You must use three screws to install each large bracket and two screws to install each small bracket.
Figure 9
Installing the Mounting Brackets—Flush-Mount Rear
Flush mount rear
Installing the Mounting Brackets—Flush Mount Front and Offset Mount Front
95542
Figure 10
98744
Note
Flush mount front
14
Offset mount front
Installing the Chassis in the Rack
With the fan assembly, PEMs, PREs, line cards, and uplink cards removed from the chassis, and the mounting brackets installed,
the Cisco uBR10012 chassis is ready for installation in a 19-inch equipment rack or Telco rack.
Caution
The Cisco uBR10012 chassis with all the components removed still weighs 60 lbs (27.22 kg). Take all necessary
precautions when rack-mounting this chassis. A minimum of two people and a maximum of three people are
required for installing this chassis in a rack.
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure
that the system remains stable. The following guidelines are provided to ensure your safety. Statement 1006
– This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
– When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component
at the bottom of the rack.
– If the rack has with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
Optional AC Power Shelf
If you are installing the AC power shelf, read the installation instructions that come with the shelf or see 2400W AC-Input
Power Shelf for the Cisco uBR10012 Universal at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/frus/ub10acsh.htm
Caution
If you are using the optional AC-input power shelf, do not install the shelf until after you have installed the
Cisco uBR10012 chassis to avoid the possibility of crushing the shelf during the router’s installation.
Install the Chassis
To install the chassis in the rack, follow this procedure:
Tip
Caution
(Optional) Install an equipment shelf in the rack to support the Cisco uBR10012 router chassis. This simplifies
installation and provides additional support for the chassis. If you are installing an equipment shelf, it must be able to
support the weight of a fully loaded chassis, which is approximately 230 lbs (104.3 kg).
Two people are required to lift this chassis. Three people might be needed to position the chassis into a rack,
depending on whether you are using an equipment shelf and on how high you are mounting it.
If you have to lift the chassis to a higher location, have a third person present who can lift the middle of the chassis
as the other two people lift it straight up.
Step 1
With a person standing on either side of the chassis, grab one of the handles on the side of the chassis and use the other
to steady the chassis.
Step 2
Carefully lift the chassis straight up and carry the it to the rack.
Step 3
When you reach your destination, lower the chassis to the ground.
Tip
To prevent injury, keep your back straight and lift with your legs, not your back.
Step 4
Taking hold of the chassis, lift the chassis up to the height that it will be positioned in the rack.
15
Note
The chassis is usually installed in the bottom of the rack.
Step 5
Maneuver the chassis into position in the rack.
Step 6
Align the mounting bracket holes with the rack post holes and attach the chassis to the rack with the appropriate-sized
screws (performed by the third person, unless the chassis is resting on the bottom of the rack or a shelf).
Note
Figure 11
Figure 11 shows the chassis flush-mounted at the rear. The procedure is identical for the other mounting methods.
Installing the Chassis in a Rack
95543
Rear
mounting
brackets
Mounting
brackets
Connecting the Chassis to Ground
Connecting the Cisco uBR10012 router chassis to earth ground is required for all AC or DC-powered installations. Have the
recommended tools and supplies available before you begin this procedure.
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of
a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if
you are uncertain that suitable grounding is available. Statement 1024.
Caution
The importance of proper grounding cannot be overemphasized. It will minimize the potential for damage to your
system and maximize safety at the system site. We recommend that you consult a licensed electrician or your local
electric utility company if you have any questions.
16
Recommended Tools and Supplies
Qty
Description
Comments
1
Number 2 Phillips screwdriver
—
1
Wire stripping tool
—
1
Crimping tool
Must fit diameter of grounding lugs.
1
2-hole grounding lug
Included in accessory kit shipped with the Cisco uBR10012 router.
1
Grounding wire
6 AWG (16 mm2), customer provided.
2
M5 PEM screws with captive, locking washers
Included in accessory kit shipped with the Cisco uBR10012 router.
1
Antistatic mat and ESD-wrist strap
—
Attach the Grounding Cable
Warning
When installing the unit, always make the ground connection first and disconnect it last. Statement 42
Warning
Use copper conductors only. Statement 1025
Warning
Before performing any of the following procedures, ensure that power is removed from the DC circuit. To ensure
that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit
breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position. Statement 7
Step 1
Verify that no power source is connected to the Cisco uBR10012 chassis (the PEMs are not installed yet).
Step 2
Strip about 3/4 in. (2 cm) of the covering from the end of the grounding wire.
Step 3
Insert the stripped end of the grounding wire into the open end of the grounding lug, and crimp the grounding lug
securely to the wire. See Figure 12.
Step 4
Using the two M5 screws provided in the accessory kit, fasten the grounding lug firmly to the bottom of the chassis.
Step 5
Attach the other end of the ground cable to a suitable grounding location in accordance with local practice at your site.
Ground Location
98747
Figure 12
17
Connecting –48/–60 VDC Power to the Cisco uBR10012 Router
The DC power sources can be present at the site, or they can be provided by the optional 2400W AC-input power shelf. If you
are using the 2400W AC-input power shelf, be certain you have already installed it, as described in the 2400W AC-Input Power
Shelf Installation Guide.
Note
For full power redundancy, each terminal block must be connected to a separate power source. If you are using the
optional 2400W AC-input power shelf, full power redundancy requires that each of the AC power supplies in the shelf
be connected to AC power sources that are on separate circuit breakers.
Warning
Before performing any of the following procedures, ensure that power is removed from the DC circuit. To ensure
that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit
breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position. Statement 7
Equipment
• Wire stripper
• DC power leads (4)
Step 1
Verify that the DC power source to the chassis is turned off (tape it in the OFF position, if possible).
Do not connect power to the DC power sources or apply power to the chassis. This is done as part of the system
startup after all connections are made.
Caution
If you are using the 2400-W AC-input power shelf as the DC power source, verify that the AC-input power cords
are not plugged into AC power outlets.
Step 2
Strip no more than 5/16 in. (8 mm) of insulation off the ends of the DC power leads.
Step 3
Route the two sets of DC power leads through the square hole at the right front of the chassis. See Figure 13.
Step 4
Connect the DC power lead from the first external power source to the –48 V terminal in the DC terminal block, and
the return wire (RTN) to the top terminal in the terminal block.
Step 5
Repeat Step 4 to connect the second DC power source.
Figure 13
Connecting the DC Power Cables in the Chassis
RTN (+
)
98748
– 48/–
60
V
18
Step 6
If you are connecting visual or audio alarm indicators to your system, go to the “Connecting the Alarm Indicators”
section on page 19.
Step 7
If you are not connecting any alarm indicators, go to the “Replacing the Modules” section on page 20.
Connecting the Alarm Indicators
The Cisco uBR10012 router provides relay contacts for optional (customer-supplied) audible or visual alarm indicators. Relay
contacts are provided for three levels of severity.
Caution
The alarm contacts on the Cisco uBR10012 router are only relays and do not provide any power from the unit.
These relays are rated for 60 VDC, 1 A maximum—ensure that the connected alarm equipment does not exceed
these voltage and current ratings.
Warning
Use copper conductors only. Statement 1025
Equipment
• Two wires for each set of relays, or six separate wires to connect all three relay contacts
• Wire stripper
Tip
Use the gauge of wire required by the audible or visual alarm indicator equipment you are using (14 AWG, max.)
To connect an alarm indicator to the chassis, follow this procedure:
Step 1
Obtain sufficient wire for the desired connections.
Step 2
Strip approximately 0.31 in. (8 mm) of insulation off the ends of the alarm indicator wire.
Step 3
Connect one set of alarm indicator wires to the alarm terminal block as follows:
a. Connect one lead to the common (COM) terminal.
b. If you are wiring the router in with other equipment for the alarm indicators, connect the other lead to the normally
closed (NC) terminal.
c.
If you are wiring the router in parallel with other equipment for the alarm indicators, connect the other lead to the
normally open (NO) terminal.
Note
Figure 14 on page 20 shows the wiring configuration for NO alarm relays. For NC alarm relays, use the NC contacts.
Step 4
Repeat Step 3 for the remaining alarm indicators
Step 5
Secure the alarm and power cabling to the chassis:
a. Feed a tie wrap through the square slot on the left front side of the chassis (next to the alarm indicator terminal block).
b. Bind the wires to the chassis using the tie wrap.
19
Figure 14
Alarm Terminal Block Connections
MINOR
MINOR
MAJOR
NC COM NO
NC COM NO
CRITICAL
NC COM NO
NC COM NO
98749
ALARMS
60 VDC
1A MAX
Replacing the Modules
PRE Modules
Step 1
Align the PRE module with the card guides in the slot. See Figure 15.
Step 2
Slide the card into the slot until you can feel it seat in the backplane connectors.
Step 3
Close the ejector levers to secure the card in the backplane, and tighten the captive screws to secure the card in the
chassis.
Figure 15
Installing the PRE Module
CISCO
10000
CISCO
10000
AU
X
AU
X
AC
TIV
ITY
ET
HE
LIN RN
K ET
1
T
SLO
0
T
SLO
1
T
SLO
0
T
SLO
AC
TIV
ITY
ET
HE
LIN RN
ET
K
CISCO
C10
10000 000
PRE
CO
NS
OL
E
CO
NS
OL
E
Captive
screw
CISCO
10000
POWER
MISWIR
E
FAULT
CISCO
10000
CO
NS
OL
E
CO
NS
OL
E
AU
X
AU
X
O
N
S
POWER
MISWIR
E
FAULT
O
LE
C
O
N
S
O
LE
AU
X
AU
X
AC
AC
TIV
ITY
ET
HE
LIN RN
K ET
TIV
IT
E
Y
TH
E
R
LI
1
OT
0
OT
SL
SL
1
T
SLO
0
T
SLO
1
T
SLO
0
T
SLO
AC
TIV
ITY
ET
HE
LIN RN
ET
K
CISCO
10000
C
N
N
K
E
T
ALARMS
AC
O
CR
ITI
CA
ALARMS
MA
L
JO
R
NO
R
ITI
CA
L
JO
R
NO
FA
IL
US
FA
IL
US
ALARMS
ST
AT
US
FA
IL
Captive
screw
20
ALARMS
AC
O
CR
ITI
CA
MA
L
JO
R
MIN
OR
AC
O
CR
ITI
CA
MA
L
JO
R
MIN
OR
ST
AT
US
FA
IL
S
PERFORMANCE ROUTING ENGINE
ST
AT
ST
AT
PERFORMANCE ROUTING ENGINE
R
PERFORMANCE ROUTING ENGINE
MI
PERFORMANCE ROUTING ENGINE
MI
O
CR
MA
TA
TU
FA
IL
S
S
TA
TU
FA
S
IL
98746
AC
DC Power Entry Modules
Step 1
Verify that the power switch is in the OFF position.
Step 2
Position the first DC PEM in the power bay and push it forward, verifying that it goes all the way in and makes a secure
connection with the backplane. See Figure 16.
Step 3
Tighten the captive screws to secure the DC PEM.
Step 4
Repeat these steps to install the second DC PEM.
Caution
Make sure that the alarm cables and the DC cables are out of the way before you slide the PEMs into the power bay.
Figure 16
Installing a DC PEM
POWER
MIS
CISCO
10000
WIRE
FAULT
CISCO
10000
CO
NS
OL
E
CO
NS
OL
E
AU
X
AU
X
POWER
MISWIR
E
FAULT
AC
TIV
ITY
ET
HE
LIN RN
K ET
1
T
SLO
0
T
SLO
1
T
SLO
0
T
SLO
AC
TIV
ITY
ET
HE
LIN RN
ET
K
ALARMS
ALARMS
AC
O
CA
MA
L
JO
R
MI
NO
R
ALARMS
AC
O
AC
O
CR
ITI
CA
MA
ITI
CA
R
NO
R
ST
AT
FA
IL
US
MA
L
JO
MI
R
NO
R
ST
AT
FA
IL
US
98754
OFF
CR
L
JO
MI
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
ALARMS
PERFORMANCE ROUTING ENGINE
OFF
CR
ITI
PERFORMANCE ROUTING ENGINE
OFF
ST
AT
US
FA
IL
AC
O
PERFORMANCE ROUTING ENGINE
CR
ITI
CA
MA
L
JO
R
MI
NO
R
AC Power Entry Modules
Do not use the DC terminal blocks when you are using the AC PEMs. Verify that the DC terminal blocks are not connected to
any wires before proceeding with the installation. AC PEMs are rated for 200–240 VAC at 13 A.
Step 1
Verify that the power switch on the AC PEM is in the OFF position.
Step 2
Position the AC PEM in the power bay and push it forward, verifying that it goes all the way in and makes a secure
connection with the backplane.
Step 3
Use a screwdriver to tighten the captive screws.
Step 4
Plug the AC-input power cable into the power receptacle on the front of the AC PEM.
Step 5
Route the power cable up the front of the AC PEM and clip it into the two plastic retaining clips. The power cables go
out through the notch on the right side of the front cover when it is installed.
Step 6
Plug the other end of the AC-input power cable into a 200–240 VAC power outlet. The FAULT LED on the AC PEM
is yellow, indicating that the AC PEM is receiving power from the power source, but is not yet supplying power to the
Cisco uBR10012 chassis. Do not turn on the power yet.
21
For fully redundant operation, each AC PEM should use separate power sources. Alternately, you can use an
uninterruptable power supply (UPS).
Tip
Figure 17
AC PEM Standby Position
POWER
CISCO
10000
CISCO
10000
CO
NS
OL
E
FAULT
CO
NS
OL
E
AU
X
AU
X
POWER
FAULT
AC
TIV
ITY
ET
HE
LIN RN
K ET
1
T
SLO
0
T
SLO
1
T
SLO
0
T
SLO
AC
TIV
ITY
ET
HE
LIN RN
ET
K
ALARMS
ALARMS
AC
O
CA
MA
L
JO
R
MI
NO
R
ALARMS
ALARMS
AC
O
CR
ITI
CA
MA
L
JO
R
MI
NO
R
AC
O
CR
ITI
CA
MA
L
JO
R
MI
NO
R
ST
AT
US
FA
IL
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
PERFORMANCE ROUTING ENGINE
ST
AT
US
FA
IL
AC
O
CR
ITI
PERFORMANCE ROUTING ENGINE
CR
ITI
CA
MA
L
JO
R
MI
NO
R
AC
SWITCH
AC
SWITCH
AC
SWITCH
ACINPUT
200-240V
13A 50/60Hz
ACINPUT
200-240V
13A 50/60Hz
98753
ACINPUT
200-240
V
13A 50/60
Hz
Fan Assembly Module
Step 1
Using two hands, pick up the fan assembly module.
The fan assembly module weighs approximately 30 lbs (13.61 kg)
Caution
Step 2
Align the module with the rails in the chassis. See Figure 18.
Step 3
Push the fan module back firmly into the chassis, making sure that the module securely connects to the backplane.
Step 4
Tighten the captive screws on each side of the fan assembly module.
Replacing the Fan Assembly
98755
Figure 18
22
Line Cards and Uplink Cards
The Cisco uBR10-LCP2-MC16 or -MC28 cable interface line card must be installed as one unit. Do not install the
card adapter carrier (Cisco uBR10-LCP2) without the line card. Cisco uBR-MC5x20 cards are used in the example.
Always check the captive screws that secure the line card to the adapter card (card carrier) before installation.
Caution
Step 1
Align the upper and lower edges of the card with the upper and lower guides in the chassis. See Figure 19.
Tip
Grasp the faceplate of the card with one hand and place your other hand under the card carrier to support the weight
of the card. The cards can weigh up to 16+ lbs.
Step 2
Slide the card into the slot until you can feel it seat in the backplane connectors.
Step 3
Close the ejector levers to secure the card in the backplane, and tighten the captive screws to secure the card in the
chassis.
To ensure that there is adequate space for additional cable interface line cards, always tighten the captive screws
on each newly installed card before you insert any additional cards. The captive screws prevent accidental removal
and provide proper grounding for electromagnetic interference (EMI) shielding.
Caution
Repeat Step 1 through Step 3 for each cable interface line card and network uplink line card.
Step 4
Figure 19
Replacing the Line Cards and Uplink Cards
Captive
screws
ER
STA
TUS
MAI
NT
POW
MAI
NT
POW
ER
STA
TUS
MAI
NT
POW
ER
STA
TUS
MAI
NT
POW
ER
STA
TUS
MAI
NT
POW
ER
STA
TUS
MAI
NT
POW
ER
STA
TUS
MAI
NT
POW
ER
STA
TUS
MAI
NT
POW
ER
STA
TUS
MAI
NT
US3
US1
US0
US3
US2
US1
US0
US4
US3
US2
US1
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US4
US3
US2
US1
US4
US3
US2
US4
US3
US4
US5
US5
US2
US1
US0
US3
US2
US1
US0
US4
US3
US2
US1
US0
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US3
US2
US1
US5
US7
US6
US5
US8
US7
US6
US5
US9
US8
US7
US6
US5
US9
US8
US7
US6
US5
US9
US8
US7
US6
US9
US8
US7
US9
US8
US4
CISCO
10000
CISCO
10000
CISCO
10000
US4
US3
US2
US4
US3
FAI
L
US7
US6
US5
US8
US7
US6
US5
US8
US7
US6
US5
US9
US8
US7
US6
US5
US9
US9
US8
US7
US6
FAI
L
US6
US4
L
US9
US4
US8
US7
US6
US5
US9
US8
US7
US6
US9
US8
US7
US9
US8
US11
US13
US12
US11
US10
US14
US13
US12
US11
US14
US13
US12
US14
US13
US14
US15
US16
US15
US18
US17
US16
US19
US18
US17
US19
US18
DS2
DS1
DS3
DS2
DS1
DS0
DS4
DS4
DS3
DS2
DS1
DS4
DS3
DS2
DS4
DS3
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
TX
DS3
DS0
DS4
RF
RX
DS2
DS0
RF
SYN
DS3
DS1
RF
S
PAS U
THR
AP
WR C
DS0
RF
SYN
DS1
RF
S
PAS U
THR
AP
WR C
DS0
DS2
SYN
DS1
DS3
RF
S
PAS U
THR
AP
WR C
DS2
DS4
SRP
CD
SYN
DS3
S
PAS U
THR
AP
WR C
DS0
POS
BLE
ENA
TX
RX
CD
RF
TX
RF
RX
CD
RF
TX
DS2
DS1
RF
RF
RF
RX
RF
CD
RF
SRP
DS0
DS4
RF
RF
POS
DS1
RF
RF
US14
SRP
DS3
RF
US15
US17
US19
POS
DS2
DS4
RF
US16
US18
RF
RF
RF
US15
US17
US19
RF
DS0
RF
US13
US16
US18
BLE
ENA
DS1
DS3
SYN
DS0
DS2
DS4
S
PAS U
THR
AP
WR C
DS1
DS3
RF
TX
DS0
DS2
DS4
RF
US12
US14
US15
US17
US19
RF
RF
RF
US11
US13
US16
US18
RX
CD
DS1
DS3
SYN
DS2
DS4
S
PAS U
THR
AP
WR C
SYN
DS1
DS3
RF
US10
US12
US14
US15
US17
US19
RF
S
PAS U
THR
AP
WR C
DS2
DS4
RF
US11
US13
US16
US18
SRP
TX
SYN
S
PAS U
THR
AP
WR C
DS3
DS0
DS4
RF
US12
US14
US15
US17
US19
RX
CD
DS1
RF
US11
US13
US16
US18
DS0
RF
RF
US12
US14
US15
US17
POS
TX
RF
DS0
DS2
RF
US13
US10
US14
US16
RX
CD
RF
DS4
DS1
DS3
RF
US12
US10
BLE
ENA
TX
RF
DS3
DS0
DS2
RF
US13
US11
RX
DS2
DS1
RF
US10
US19
CD
RF
US11
BLE
ENA
US18
RF
RF
US10
US12
SRP
US19
DS0
DS1
US11
US13
US15
POS
US17
BLE
ENA
US16
US18
SRP
US15
US17
US19
POS
US16
US18
SRP
US15
US17
US19
POS
US16
US18
BLE
ENA
US15
US17
US19
SRP
US16
US18
POS
US15
US17
BLE
ENA
US16
BLE
ENA
US15
US19
DS0
US12
US14
US14
US16
US17
US18
US19
RX
US19
RX
US18
RX
US17
US13
RX
US16
US10
RX
US12
US14
US15
US12
US11
TX
US13
US10
US14
US14
US19
US10
RX
US12
US10
US11
RX
US13
US11
MA
IN
T
CISCO
10000
RX
US10
PO
W
ER
ST
AT
US
TX
TX
US11
MA
IN
T
TX
TX
US10
US12
PO
W
ER
ST
AT
US
TX
TX
US13
US11
US13
US14
US15
US16
US17
US18
US10
US10
US12
CISCO
10000
MA
IN
T
US9
TX
US10
US11
US12
CISCO
10000
US5
US9
US10
US11
US0
CISCO
10000
PO
W
ER
ST
AT
US
L
FAI
US6
US8
US5
L
FAI
US5
US7
US9
US3
L
FAI
US6
US9
FAI
US8
US0
US4
L
US7
US1
US5
CISCO
10000
FAI
US6
US0
US0
US2
L
FAI
US2
US1
uBR10-MC5x20S-F
US2
US0
uBR10-MC5x20S-F
MA
IN
T
US1
US1
uBR10-MC5x20S-F
PO
W
ER
ST
AT
US
US0
US0
US0
uBR10-MC5x20S-F
ER
STA
TUS
uBR10-MC5x20S-D
ER
STA
TUS
MAI
NT
uBR10-MC5x20S-D
POW
uBR10-MC5x20S-D
ER
STA
TUS
MAI
NT
uBR10-MC5x20S-D
POW
uBR10-MC5x20S-D
ER
STA
TUS
MAI
NT
uBR10-MC5x20S-D
POW
uBR10-MC5x20S-D
MAI
NT
uBR10-MC5x20S-D
ER
STA
TUS
uBR10-MC5x20S-D
POW
POW
uBR10-MC5x20S-D
MAI
NT
uBR10-MC5x20S-D
ER
STA
TUS
uBR10-MC5x20S-D
POW
uBR10-MC5x20S-D
MAI
NT
MAI
NT
uBR10-MC5x20S-D
ER
STA
TUS
ER
STA
TUS
uBR10-MC5x20S-D
POW
POW
RF
RF
RF
RF
DS4
RF
DS4
RF
98750
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
OC–48/STM–16 POS/SRP SM–LR
DS4 RF
Replacing the HHGE Line Cards
Caution
Always install the HHGE line cards in a slot splitter. Slot splitters must be installed in slot 3 or slot 4 of the chassis.
If you have a blank slot, always install a blank slot cover. Use half-height slot covers when you have a single open
HHGE slot. Use full-height slot covers in all other situations.
23
Step 1
Grasp the faceplate of the line card with one hand and place your other hand under the card carrier (to support the
weight of the card). Position the card in front of the slot splitter.
Step 2
Carefully align the upper and lower edges of the line card with the upper and lower guides in the slot splitter, and slide
the line card about half-way into the splitter.
Step 3
Be sure the ejectors are in the open position and continue to push the line card into the splitter until you can feel it begin
to seat in the backplane connectors.
Step 4
Verify that the captive screws are properly aligned with the captive screw holes in the splitter. If the captive screws are
not properly aligned, the card will not seat properly in the backplane.
Step 5
Simultaneously pivot both ejector levers toward each other (until they are parallel to the faceplate) to firmly seat the
card in the backplane.
The HHGE line card cycles through its power-on self-test. The FAIL LED lights during portions of the POST (Power-On
Self Test), but remains off after POST on a properly working line card. If the FAIL LED remains on, go to the
“Troubleshooting” section on page 35.
5 Connecting Cables
Tip
To reduce the chance of interference, avoid crossing the power cables with any of the interface cables. Verify all cabling
limitations (particularly distance) before powering on the system.
Connect the Console Port and the Auxiliary Port
See Figure 20 on page 25. The PRE module has two asynchronous serial (EIA/TIA-232) RJ-45 ports for connection to a console
(an ASCII terminal or a PC running terminal emulation software) and modem for remote access. The cables and adapter are
included in the accessory kit.
Equipment
• RJ–45 to RJ–45 crossover cable
• RJ–45 to DB–9 female DTE adapter (TERMINAL)
• RJ–45 to DB–25 male DCE adapter (MODEM)
Tip
The crossover cable reverses the pins from one end of the cable to the other. The color of the wire at pin 1 is the same
color as the wire at pin 8 on the opposite end of the cable (pin 2 to pin 7, pin 3 to pin 6, and so on.).
Console Port
The console port provides local administrative access to the router and its command-line interface (CLI).
Note
Each PRE module must have a console port connection (typically to a terminal server) when running a redundant
configuration in the chassis.
Step 1
Connect one end of the RJ-45 crossover cable to the serial RJ-45 port (labeled CONSOLE) on the PRE module.
Step 2
Run the other end of the crossover cable through the square hole at the left front side of the chassis, and connect it to
the RJ-45-to-DB-9 adapter.
Step 3
Connect the adapter to the appropriate serial port on the PC or terminal to complete the console port cable connection.
24
Figure 20
Console and Auxiliary Port Connection on the PRE Module
Pin 1
Pin 2
Pin 3
Pin 6
CISCO
10000
CISCO
10000
C
C
O
O
N
N
S
S
O
O
LE
LE
AU
AU
X
X
LIN
LIN
K
K
E
E
TH
TH
E
E
1
OT
0
T
OT
E
SL
N
K
SL
1
OT
0
OT
SL
SL
R
LIN
R
N
LIN
K
E
T
Crossover cable to
DB9 or DB25 connector
Console port
Auxiliary port
98751
How to identify
a crossover cable
Auxiliary Port
The auxiliary port provides a connection for a modem to allow remote access to the router and its command-line interface (CLI).
Step 1
Connect one end of the RJ-45 crossover cable to the serial RJ-45 port (labelled AUX) on the PRE module (Figure 20).
Step 2
Run the other end of the crossover cable through the square hole at the left front side of the chassis, and connect it to
the RJ-45-to-DB-25 adapter.
Step 3
Connect the adapter to the serial port on the modem to complete the auxiliary port cable connection.
Connecting Ethernet Network Management Cables
The PRE module provides an Ethernet port to a LAN for a 10BASE-T or 100BASE-T connection for network management.
Note
The PRE module also contains an internal Ethernet interface (ethernet0/0/0) that it uses for inter-module
communications. This interface is invisible and transparent for normal operation. Do not confuse this internal interface,
which is not user-accessible or user-configurable, with the PRE module’s external Fast Ethernet interface
(fastethernet0/0/0).
Note
Each PRE module needs an Ethernet port connection (typically to the same Ethernet hub) if you are running a redundant
configuration in the chassis. However, only the active PRE module has an active Ethernet connection to the network.
Equipment
• An Ethernet hub (such as a Cisco Micro Hub)
• An Ethernet cable that meets the following specifications:
– RJ-45 (male) to RJ-45 (male) straight-through cable (see Figure 21 on page 26)
– 100-ohm category 3, 4, or 5, no longer than 328 feet (100 meters)
25
The color of the wire connected to pin 1 (left-most) on the connector at one end of the cable, should be the same color
as the wire connected to the left-most pin on the connector at the other end of the cable. The same rule applies to pins
2 through pin 8 on each connector.
Tip
Figure 21
Pin 1
Straight-Through Cable
Pin 1
CISCO
10000
C
O
N
S
O
LE
AU
X
LIN
K
E
TH
E
1
OT
0
OT
SL
SL
R
N
LIN
K
E
T
98752
How to identify a
straightthrough cable
Ethernet port
10BASE-T Ethernet Network
To connect the PRE to a 10BASE-T Ethernet LAN, follow this procedure:
Step 1
Connect one end of the Ethernet cable to the RJ-45 port on the primary PRE labeled Ethernet.
Step 2
Connect the other end of the cable to any unoccupied port on the Ethernet hub.
100BASE-T Ethernet Network
The RJ-45 port on the PRE is configurable for 100-Mbps full-duplex or half-duplex operation (half-duplex is the default) and
supports IEEE 802.3, Ethernet, and IEEE 802.3u interfaces compliant with 100BASE-T specifications.
Caution
If the Cisco uBR10012 router is used in an environment in which lightning-induced transients are likely to couple
to the signal lines, use of shielded interconnection cables for the 100BASE-T ports is highly recommended. In
addition, use of shielded interconnection cables for the 100BASE-T ports is required to meet Telcordia GR1089
CORE Section 4.5.9 and ETSI Section 5.2.2.2 (intra-building lightning surge).
To connect the PRE to a 100BASE-T Ethernet LAN, follow these steps:
Step 1
Connect one end of the Ethernet cable to the RJ-45 port on the primary PRE, labeled Ethernet.
Step 2
Run the cable up and through the cable management bracket and connect the other end of the Ethernet cable to any
unoccupied port on the Ethernet hub.
Tip
When power is applied to the chassis, check the LNK (Link) LED on the PRE faceplate port next to the Ethernet port.
This LED comes on (green) if the PRE is correctly connected to the Ethernet LAN.
26
Connecting the Data Network Cables
Attenuation
The Cisco MC16C. Cisco MC16S, and MC28C line cards with the adapter card may require an attenuator in the downstream
configuration. The output is higher (+42 dBmV) and may overload the external upconverter input. Overdriving an external
upconverter may cause degraded bit error rate (BER), clipping and compression or distortion in the upconverter and possible
interference with adjacent channels.
Note
Neither the Cisco uBR-MC16E cable interface line card nor the Cisco uBR10-MC5X20S/U/H needs additional
attenuation in the downstream path.
Upconverters
Table 4 lists the IF-to-RF upconverters that we recommend, and indicates whether a 10-dB attenuator is required.
Beginning with Cisco IOS Release 12.2(15)BC2, Cisco now supports IF muting with non-SNMP upconverters. In previous
releases, IF muting was not available for non-SNMP upconverters and this limited the availability of N+1 redundancy in some
circumstances. For additional information about IF muting and N+1 redundancy, refer to N+1 Redundancy for the Cisco Cable
Modem Termination System at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/cab_rout/cmtsfg/ufgnpls1.htm
Table 4
Recommended IF-to-RF Upconverters
IF-to-RF Upconverter
Need 10-dB Attenuator?
URL
Motorola/General Instrument C6U, C8U
Yes
http://www.gi.com
Vecima MA4040B, Vecima HD4040
Yes
http://www.vecima.com
Scientific Atlanta Continuum 9860, 9861
No
http://www.scientificatlanta.com
Cable Interface Line Card Cables
Equipment
• Dense Connector cable kit
• F connector cables
To cable the cable interface line card, follow these steps:
Step 1
Connect the upstream (US) cables to an RF switch or the other headend equipment.
Step 2
Connect the downstream (DS) cables to the IF-to-RF upconverter, if necessary. If you are using an attenuator, install it
on the upconverter F-connector before installing the cable.
Uplink Line Card Fiber-Optics Cables
Optical connectors are very sensitive to any dust particles or other contaminants. Cleaning the optical connections on the cables
and verifying the output power of the interface module helps to prevent damage to the fiber optics and system failure. To keep
the connections as clean and contaminant-free as possible, always clean fiber-optic connections before installing the cables and
always use protective caps on the connectors that are not cabled. For cleaning information see Inspection and Cleaning
Procedures for Fiber-Optic Connections at the following URL: http://www.cisco.com/warp/public/127/cleanfiber2.html
Tip
Inspect and clean the bulkhead connection first, and then inspect and clean the fiber cable just before you install it into
the bulkhead connector.
27
Warning
Class 1 laser product. Statement 1008.
Warning
Invisible laser radiation present. Statement 1016.
Warning
Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or view
directly with optical instruments. Statement 1051.
Equipment
• Fiber-optic cables
To connect the fiber cable to the uplink line card, follow this procedure:
Step 1
Remove the protective cap from the fiber-optic cable connectors.
Step 2
Clean the fiber-optic connections (bulkhead connector and cable).
Step 3
Attach the fiber- optic cable to the port receptacles. See Figure 22. Be sure that you connect the TX and RX ends of the
cable to the corresponding TX and RX connectors on the port.
Step 4
Run the cable through the cable bracket at the bottom of the line card and then out to the left or right of the chassis.
Figure 22
PO
WE
R
STA
TUS
MA
INT
PO
WE
R
STA
TUS
MA
INT
US0
PO
WE
R
STA
TUS
MA
INT
PO
WE
R
STA
TUS
MA
INT
PO
WE
R
STA
TUS
MA
INT
PO
WE
R
STA
TUS
MA
INT
US1
US0
US1
US0
US3
US2
US1
US0
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US4
US3
US2
US1
US4
US3
US2
US4
US3
US5
US5
US8
US7
US6
US5
US8
US7
US6
US5
US9
US9
US8
US7
US6
US9
US8
US7
US9
US8
US9
US3
US2
US1
US0
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US3
US2
US1
US0
US4
US4
US3
US2
US1
US4
US3
US2
US4
US3
US5
CISCO
10000
US4
CISCO
10000
CISCO
10000
CISC
100
US6
US5
US7
US6
US5
US8
US7
US6
US5
US8
US7
US6
US5
US9
US8
US7
US6
US5
US9
US8
US7
US6
US5
US8
US7
US6
US5
US9
US9
US8
US7
US6
US9
US8
US7
US9
US8
US9
TX
RX
US10
US11
US10
US12
US11
US13
US12
US14
US13
US14
US10
US11
US12
US13
US14
US15
US15
US10
US11
US10
US12
US11
US10
US13
US12
US11
US13
US12
US11
US10
US14
US13
US12
US11
US14
US15
US19
US17
US16
US18
US17
US16
US15
US19
US19
US18
US17
US16
US14
US13
US10
US11
US10
US12
US11
US10
US13
US12
US11
US10
US13
US12
US11
US10
US14
US14
US13
US12
US11
US14
US13
US12
US14
US13
US10
US11
US16
US15
US17
US16
US15
US18
US17
US16
US15
US18
US17
US16
US15
US19
US18
US17
US16
US15
US19
US17
US16
US15
US19
US18
US18
US17
US16
US15
US19
US19
US18
US17
US16
US19
US18
US14
US12
US13
US14
US19
US17
US18
US19
RX
TX
R
IE
RR
CA
L
US17
US18
US19
RM
ALA
IER
RR
CA
OP
LO
OP
LO
RM
ALA
IER
RR
CA
OP
LO
RM
ALA
IER
RR
CA
US18
US19
RM
ALA
IER
RR
CA
US15
DS0
RF
RF
DS1
DS0
DS2
DS1
DS0
DS3
DS2
DS1
DS0
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS4
DS3
DS2
DS1
DS4
DS3
DS2
DS4
DS3
RF
US12
US14
US15
DS0
RF
US11
US13
L
US16
CISC
100
IER
RR
CA
US17
US18
US19
US10
US12
OP
LO
US16
US18
US12
US13
OP
LO
US17
US19
US13
US14
RM
ALA
IER
RR
CA
US18
US15
US19
US14
OP
LO
US16
RM
ALA
IER
RR
CA
US15
US17
RM
ALA
IER
RR
CA
US16
US15
US11
US14
US17
CISCO
10000
US10
US10
US18
CISCO
10000
US9
US9
US16
CISCO
10000
US4
-IR
US6
L
FAI
US5
US7
US0
L
FAI
US6
US8
US1
L
FAI
US5
US7
US9
US0
US2
L
FAI
US6
US8
US1
L
FAI
US5
US7
L
FAI
US6
L
FAI
US5
L
FAI
US6
US7
US8
US9
RF
MA
INT
US0
US2
RF
PO
WE
R
STA
TUS
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TUS
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TUS
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TUS
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
MA
INT
PO
WE
R
STA
TUS
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TUS
PO
WE
R
STA
TUS
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TUS
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TUS
uBR10-MC5x20S-D
MA
INT
uBR10-MC5x20S-D
PO
WE
R
STA
TUS
Installing the Fiber-Optic Cables
RF
RF
RF
RF
RF
DS1
DS0
DS2
DS1
DS0
DS3
DS2
DS1
DS0
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS3
DS2
DS1
DS0
DS4
DS4
DS3
DS2
DS1
DS4
DS3
DS2
DS4
DS3
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
RF
DS4
DS4
RF
RF
95781
CH OC-12-DSO SM-IR
CH OC-12-DSO SM-IR
CH OC-12-DSO SM-IR
CH OC-12-DSO SM-IR
CH OC-12-DSO SM-IR
CH OC-12-DSO SM-IR
6 Power On the Cisco uBR10012 Router
After all of the interfaces and other cables are connected, perform a visual check of all connections and ensure the following:
• All captive screws on all line cards and modules are tight.
• The ejector levers on every card are in the locked position.
• All the cables are connected (power, data link, network, Ethernet).
28
• The console terminal or modem is cabled and turned on.
• A PCMCIA flash memory card is installed in the PRE module.
You are now ready to power on the system for the first time using the following procedure.
DC PEM
Step 1
Verify that each DC PEM is turned OFF (0). See Figure 23.
Step 2
Remove the tape from the circuit breaker switch handle.
Step 3
Turn on power at the power supply that is suppling the DC power for the chassis.
Note
If you are using the 2400-W AC-input power shelf, this step requires plugging the three AC power cords into the back
of the unit and into the outlets providing the AC power source. The AC OK and DC OK LEDs on the AC-input power
shelf should both come on, indicating that both AC input and DC output power is present.
Step 4
After turning on the DC power source, verify that the FAULT LED on each PEM comes on (yellow), indicating that the
PEM is receiving power from the DC power source but is not yet supplying power to the chassis (because its power
switch is off). If the Fault LED does not come on,
a. Turn off the DC power source.
b. Verify that the wiring from the DC power source to the two terminal blocks underneath each DC PEM is correct, as
described in the “Connecting –48/–60 VDC Power to the Cisco uBR10012 Router” section on page 18.
Tip
If the miswire LED comes on for either PEM, it indicates that the two wires from the DC source (–48/–60 VDC and
RTN) were reversed when connected. Turn off the DC power source and reverse the two wires so that the –48/–60 VDC
lead is connected to the bottom terminal and the RTN lead is connected to the top terminal.
Step 5
Turn the power switch on each DC PEM to the ON (|) position.
Figure 23
Cisco uBR10012 Router DC and AC PEM Power Switches
ALARMS
ALARMS
ALARMS
O
ALARMS
AC
O
AC
AC
O
IT
M
AJ
IC
IT
IL
US
M
AJ
IN
IC
AL
OR
OR
ST
AT
FA
IL
US
O
CR
IT
M
ON
M
AJ
IN
IC
ST
AT
ON
FA
ON
US
IL
ON
IT
M
M
AJ
IN
IC
AL
OR
OR
ST
AT
FA
IL
ON
AC
SWITCH
CR
AL
OR
OR
ON
US
PERFORMANCE ROUTING ENGINE
FA
M
PERFORMANCE ROUTING ENGINE
ST
AT
ON
CR
AL
OR
OR
PERFORMANCE ROUTING ENGINE
IN
PERFORMANCE ROUTING ENGINE
M
AC
SWITCH
AC
SWITCH
ON
ON
ACINPU
200-240 T
V
13A 50/60Hz
ACINPU
200-240 T
V
13A 50/60Hz
DC power switch in ON position
Step 6
ACINPU
T
200-240
13A 50/60V
Hz
98814
AC
CR
AC power switch in ON position
Verify that all LEDs are coming on properly:
a. The Power LED on each PEM is on (green), indicating that power is being received and is being delivered to the chassis.
If the other LEDs on the PEM (Miswire or Fault) come on (yellow), see the “Troubleshooting” section on page 35.
b. Listen to the fans as power is applied. When you first apply power to the chassis, the fans in the fan assembly module
initially operate at high speed. If all four fans are operating correctly, and if the temperature of the chassis is in the
nominal operating range, the fans slow down to their normal operating speed.
c. The OK LED on the fan assembly module is on (green), indicating that all fans in the blower are operating properly. You
should be able to feel air being taken in at the bottom front of the chassis and being blown out at the top rear of the
chassis.
29
d. If either the Single Fan Failure LED or the Multiple Fan Failure LED comes on (yellow), see the “Troubleshooting”
section on page 35.
e. The Fail LED on each PRE module comes on (yellow) briefly during the power-on sequence, but then should turn off.
If the Fail LED does not go off on either PRE, verify that the ejector levers are fully closed and that the captive
screws have been tightened. If necessary, remove the PRE from the chassis and reinsert it or replace it.
When the power-on sequence is complete, the PRE begins to initialize the line cards. Continue with the next section,
“Configuring the Cisco uBR10012 Router at Startup,” to configure the line cards.
AC PEM
Step 1
Remove any tape and move the power switch on the AC PEMs to the on position. See Figure 23 on page 29.
Step 2
Go to Step 6 in the DC PEM section.
7 Configuring the Cisco uBR10012 Router at Startup
This section explains how to create a basic running configuration for your Cisco uBR10012 router using the Cisco uBR10012
router setup facility or the Cisco IOS command-line interface (CLI).
PC Console or Terminal Default Settings
To configure a Cisco uBR10012 router from the console, you must connect a terminal or terminal server to the router's console
port. The terminal emulation software or the terminal should have the following default settings:
• 9600 baud
• 8 data bits
• 1 stop bit
• No parity
• No flow control
Example Startup Display
When you power on your Cisco uBR10012 router or execute the reload command, the console screen displays a message similar
to the following:
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco Internetwork Operating System Software
IOS (tm) 10012 Software (UBR10K-P6-M), Released Version 12.2(1)
Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Thu 19-Apr-01 13:47 by samants
Image text-base: 0x60008960, data-base: 0x612B0000
30
ROM: System Bootstrap, Version 12.0(9r)SL1, RELEASE SOFTWARE (fc1)
BOOTFLASH: 10012 Software (C10K-EBOOT-M), Released Version 12.1(5)
System returned to ROM by reload at 12:59:35 PDT Thu Apr 19 2001
System restarted at 13:00:51 PDT Thu Apr 19 2001
cisco C10012 (PRE-RP) processor with 98304K/32768K bytes of memory.
Processor board ID ABCDEFEDCBA
R7000 CPU at 262Mhz, Implementation 39, Rev 2.1, 256KB L2, 2048KB L3 Cache
Backplane version 1.0, 16 slot
Last reset from unexpected value
Toaster processor tmc0 is running.
Toaster processor tmc1 is running.
1 Ethernet/IEEE 802.3 interface(s)
1 FastEthernet/IEEE 802.3 interface(s)
1 Gigabit Ethernet/IEEE 802.3 interface(s)
3 Cable Modem network interface(s)
509K bytes of non-volatile configuration memory.
16384K bytes of Flash PCMCIA card at slot 1 (Sector size 128KB).
32768K bytes of Flash internal SIMM (Sector size 256KB).
Press RETURN to get started!
Basic Configuration Using the Setup Facility
The first time you power on a Cisco uBR10012 router, the setup facility starts. You can also initiate the facility by running the
setup command in privileged EXEC mode. This facility helps you enhance a default configuration that already exists on the
Cisco uBR10012 router. The setup facility uses a question and answer sequence called the System Configuration Dialog to walk
you through configuring the router.
You do not have to configure the interfaces immediately; however, you cannot enable the interfaces or connect them to any
networks until you have configured them.
Tip
Basic configuration setup is often used as a quick way to achieve network connectivity, allowing you to retrieve a
configuration file from a TFTP server.
System Configuration Dialog
Use the System Configuration Dialog to help you perform a basic configuration. Proceed through the dialog by answering
questions and then pressing the Enter key. In most cases, you can get additional information by entering a question mark (?).
Throughout the dialog, default values are shown in square brackets [ ].
Tip
If you have experience using Cisco routers, consider configuring the router by using the procedure described in the
“Basic Configuration in Global Configuration Mode” section.
To cancel the configuration dialog, press Ctrl-C, or you can let the dialog help you perform one of two configuration types:
• Basic configuration setup configures only enough connectivity for management of the system.
• Extended setup asks you to configure each interface and is not appropriate for configuring the Cisco uBR10012 router. For
configuration information, see the Cisco CMTS Configuration Commands at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/bbccmref/bbcmtscf.htm
You can run the setup facility any time you are at the enable prompt (#) by entering the command setup.
31
Configuring the System Using System Configuration Dialog
To perform a basic configuration using the System Configuration Dialog, follow this procedure:
Step 1
The dialog starts by asking if you want to continue with the configuration dialog. Enter Yes. To return to the enable
prompt, enter No.
--- System Configuration Dialog --Continue with configuration dialog? [yes/no]: yes
Step 2
Enter Yes to perform a basic management setup. Enter No to perform an extended configuration setup.
Would you like to enter basic management setup? [yes/no]: yes
Step 3
Specify a host name. The host name becomes part of the IOS prompt.
Enter host name [Router]: my-router
Step 4
Specify a secret password. It appears in encrypted form in the configuration file.
Enter enable secret: my_secret
Step 5
Specify the enable password. It is used if you did not assign a secret one.
Enter enable password: my_password
Step 6
Specify the password to use for Telnet sessions.
Enter virtual terminal password: my_vt
Step 7
At the Configure System Management prompt, enter No.
Configure System Management? [yes/no]: no
Step 8
If you want to access the router using SNMP, enter Yes at the prompt:
Configure SNMP Network Management? [yes]: yes
Step 9
Specify an SNMP community string.
Community string [public]: public
Setting up the Interface
After you respond to the SNMP questions, the setup script lists the interfaces. The following table lists typical interfaces found
on a Cisco uBR10012 router.
Interface
IP-Address
OK?
Method
Status
Protocol
Ethernet0/0/0
unassigned
Yes
uset
up
up
FastEthernet0/0/0
unassigned
No
uset
up
up
GigabitEthernet3/0/0
unassigned
No
uset
up
up
Cable6/1/0
unassigned
No
uset
up
up
Cable6/1/1
unassigned
No
uset
up
up
Cable7/0/0
unassigned
No
uset
up
up
Tip
32
Interfaces that are not okay (No) have an invalid configuration or are not configured.
Step 1
To achieve network connectivity, enter the interface for the Fast Ethernet interface.
Enter interface name used to connect to the management network from the above interface summary:
FastEthernet0/0/0
Step 2
Accept the default value for the type of connector. RJ-45 is the only connector that can be used on the Cisco uBR10012
router Ethernet port.
Configuring interface FastEthernet0/0/0:
Use the 100 Base-TX (RJ-45) connector? [yes]: yes
Step 3
Configure both the Cisco uBR10012 router and the remote device to use the same mode.
Operate in full-duplex mode? [no]: no
Step 4
You must enter the IP address to achieve network connectivity.
Configure IP on this interface? [yes]: yes
Step 5
Specify the IP address.
IP address for this interface: 172.27.48.209
Step 6
Enter the subnet mask for the IP address.
Subnet mask for this interface [255.255.0.0] : 255.255.0.0
The system displays the information you entered as well as several default commands, such as the no shutdown
command. For example:
The following configuration command script was created:
hostname c10012
enable secret 5 $$1$uror$EFU0hKOBQXhk975qKFZlL0
enable password <xxx>
line vty 0 4
password <xxx>
no snmp-server
!
no ip routing
!
interface FastEthernet0/0/0
no shutdown
media-type 100BaseX
half-duplex
ip address 172.27.48.209 255.255.0.0
!
end
Step 7
The setup script concludes by giving you the choice to exit without saving, to start the setup script, or to save the
configuration file:
[0] Go to the IOS command prompt without saving this config.
[1] Return back to the setup without saving this config.
[2] Save this configuration to nvram and exit.
Enter your selection [2]:
Step 8
After you complete the configuration dialog, enter global configuration mode and enable ip routing by entering the ip
routing command:
router(config)# ip routing
33
Basic Configuration in Global Configuration Mode
The following command sequence allows you to perform a configuration similar to that generated by the setup command:
Router> configure terminal
Router(config)# hostname c10012
Router(config)# enable secret <my_router>
Router(config)# enable password <my_rtr>
Router(config)# snmp-server community public
Router(config)# ip routing
Router(config)# interface FastEthernet0/0/0
Router(config-if)# no shutdown
Router(config-if)# media-type 100BaseX
Router(config-if)# half-duplex
Router(config-if)# ip address 192 255.255.0.0
Router# copy running-config startup-config
You can now configure the line cards. For specific information on system and interface configuration, refer to the
Cisco uBR10012Universal Broadband Router Software Configuration Guide at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/scg/index.htm
Formatting Flash Memory Cards and Disks
The flash memory disk card that shipped with your router contains the default Cisco IOS image for booting your router. This
section explains how to format a flash memory disk.
Caution
Note
The formatting procedure erases all information on the flash memory disks or cards.
The Cisco uBR10012 router uses 48 MB or 128 MB PCMCIA memory cards.
Flash memory disks and flash memory cards use similar commands. The primary syntax change is that disk0: or disk1: refers
to flash memory disks while slot0: or slot1: refers to flash memory cards.
To format a flash memory disk, follow this procedure:
Step 1
Ensure that there is a flash memory disk in PCMCIA slot 0 or slot 1 of the PRE.
Step 2
Enter the format diskn: command at the privileged EXEC mode prompt to format the disk.
The following example shows the display after you enter the format disk0: command:
Router# format disk0:
All sectors will be erased, proceed? [confirm]
Enter volume id (up to 30 characters): MyNewdisk
Formatting sector 1
Format device slot0 completed
Router#
The flash memory disk is ready for use.
34
8 Troubleshooting
The following section provides troubleshooting tips and procedures that you can use to verify your system setup.
Before You Call for Technical Assistance
If you are unable to solve the problem easily, contact a Cisco customer service representative for assistance and further
instructions. See the “Obtaining Technical Assistance” section on page 41. Provide the representative with the following
information:
• Date you received the router
• Chassis serial number
• Type of software and release number
• Brief description of the problem you are having
• Brief explanation of the steps you have taken to isolate and resolve the problem
• Maintenance agreement or warranty information
Normal Startup Sequence
When you start up the router for the first time, observe the startup sequence described in the “Power On the Cisco uBR10012
Router” section on page 28.
The LEDs indicate all system states in the startup sequence. By checking the state of the LEDs, you can determine when and
where the system failed in the startup sequence.
When you start up the system by turning the power supply switch to the ON (|) position, the following should occur:
1. Fans—the fans start operating. The FANS OK LED on the fan assembly module comes on (green).
2. DC PEM—the POWER LED on each DC PEM comes on green to indicate that the PEM is connected to an active DC power
source and is supplying power to the chassis.
AC PEM—the POWER LED on each AC PEM comes on green to indicate that the PEM is connected to an active AC power
source and is supplying power to the chassis
3. TCC+ card—the POWER LED comes on (green), the STATUS LED comes on yellow then turns green (active) or blinking
green (backup). PRESENT LED comes on (green).
4. PREs—the FAIL LEDs on the PRE modules briefly come on during the power-on sequence and then go off and the STATUS
LEDs comes on green.
Note
The slot 0 and slot 1 LEDs on the PRE comes on only when the PCMCIA card slots are being accessed by the system.
These LEDs remain off during normal operation of the router and do not indicate startup problems.
5. Line cards/adapter cards and uplink cards—ENABLED LEDs turn green and then goes off.
Note
Each line card has an ENABLED LED that comes on initially at power-on and then goes off. The LED then comes
on and remains on when the corresponding port is enabled and configured for operations.
6. The initial system banner appears on the console screen.
35
Solving Startup Problems by Using a Subsystems Approach
Because a startup problem is usually caused by a single component, it is more efficient to isolate the problem to a subsystem
rather than troubleshoot each component in the system. For these troubleshooting procedures, consider the following
subsystems:
• Power subsystem—Includes the power supplies (DC PEMs or AC PEMs) and the external power cables
• Processor subsystem—Includes the PRE processor card and TCC+ card
• Cooling subsystem—Includes the fan assembly
• Card subsystem—Includes the cable interface cards and uplink cards, and cabling
Troubleshooting Tips
For more information, refer to the troubleshooting section of the Cisco uBR10012 Hardware Installation Guide at the following
URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/hig/u10ktrb.htm
You can use the show environment command to display the general health of the power system. For additional tips, see
Table 5.
Router# show environment
Temperature normal: chassis inlet measured at 29C/84F
Temperature normal: chassis core measured at 42C/107F
Fan:
OK
Power Entry Module 0 type DC status:
OK
Power Entry Module 1 type DC status:
OK
Router#
Table 5
Troubleshooting Tips
Symptom
Action
System fails to power on
Check that all the power cords are properly connected to the router and at the
power source.
1. The DC PEM power switches are turned on and the POWER LED is on (green).
2. The AC PEM power switches are turned on and the POWER LED is on (green).
3. The fan module is fully inserted, and the FANS OK LED is on (green).
System fails to boot up properly
If the system has power, check the FAIL LED on the PRE and any information on
the alphanumeric display.
You cannot establish a console or Telnet
connection to the system.
1. Verify that you have the correct cable (cross connect).
2. Verify that the Ethernet cable is connected to the correct port on the PRE and
the hub.
3.
Make sure that the PRE has booted properly.
Ethernet port is not configured properly. If you have a working console connection, perform the following steps:
1. At the router prompt, enter show int fast0/0/0. If the port is
administratively down, enter these commands to enable it:
switch> configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
router(config-if)# int fast0/0/0
router(config-if)# no shut
router(config-if)# exit
router(config)# exit
router#
2. Check that the Ethernet port in question has a valid IP address assigned to it.
36
Table 5
Troubleshooting Tips (continued)
Symptom
Action
DC PEM FAULT LED or MISWIRE LED If the FAULT LED is on, check the power source, and verify that the PEM is
is on.
properly installed.
If the MISWIRE LED is on, the –48/–60 VDC and return (RTN+) wires are reversed.
Power off the PEM, remove it from the chassis, and reconnect the wires correctly.
AC PEM POWER or FAULT LED is on. If the POWER LED on the AC PEM is off, check the AC power source.
If the FAULT LED is yellow, check to see if the PEM is properly inserted in the
chassis. Check the Cisco IOS release version that you are using. Releases earlier
than Cisco IOS release 12.2(4)XFI, 12.2(4)BC1 do not correctly identify the AC
PEM’s error messages.
PRE alarms–Critical, Minor, or Major
LED on the PRE is on
Enter the show facility -alarm status command at the console to identify
the problem.
Fans do not come on at startup.
1. Verify that the system has power.
2. Remove the fan assembly module, check the fan cables, and reinsert the
module.
Fan alarm LEDs come on.
If the Single Fan Failure LED is on, one fan of the four has failed, but the system is
still able to adequately cool the chassis. The fan assembly module must be repaired
or replaced as soon as possible.
If the Multiple Fan Failure LED is on, more than one fan has failed, and the fan
assembly module is no longer able to adequately cool the Cisco uBR10012 chassis.
Replace the fan assembly module immediately
System overheats.
Tip
When the fans are operating,
you can hear them. You can also
feel air being drawn in at the
bottom front and expelled at the
top rear of the chassis.
This may be due to a failure in the fan assembly module, insufficient ventilation, or
high ambient temperature. Use the show environment command to verify.
Router# show environment
Temperature
Temperature
Fan:
Power Entry
Power Entry
Router#
normal: chassis inlet measured at 29C/84F
normal: chassis core measured at 42C/107F
OK
Module 0 type DC status:
OK
Module 1 type DC status:
OK
STATUS LED on the primary PRE did
not come on (solid green) at the end of
the boot-up sequence?
Check the other LEDs on other modules in the chassis. If no other LEDs are on,
check for a problem in the power subsystem.
If no LEDs on the PRE are on but LEDs
on other modules are on.
Remove the PRE from the slot, check for any bent or broken pins on the backplane
connectors, and reinsert the PRE, ensuring that it makes solid contact with the
backplane and is securely locked in by firmly closing both locking levers.
The FAIL LED on the PRE is lit (yellow). Remove the PRE and reinsert it. If that fails, insert a new PRE. Repeat the process
for the redundant PRE, except that its STATUS LED should be off and its
alphanumeric display should read IOS STBY if it is operating correctly.
1. If both PREs are operating correctly, check the Power LEDs on each TCC+
card. Are they both on (green)?
a. Is the STATUS LED on the primary TCC+ on (solid green) indicating that
it is the primary card?
b. Is the STATUS LED on the secondary TCC+ flashing (green) indicating that
it is the redundant card?
c. If no, verify that the release of Cisco IOS software on the router supports
the TCC+ card.
The STATUS lights on the TCC+ are off. Remove the TCC+ card and reinsert it, making sure that it firmly connects to the
backplane and that both captive screws are tightly connected.
37
Table 5
Troubleshooting Tips (continued)
Symptom
Action
ENABLED LED on the line cards or on
the uplink cards does not go on.
1. If the ENABLED LED is off, first verify that the card has been enabled and
ENABLED LED remains off when a card has not been configured and enabled.
2. If a port has been enabled but its corresponding ENABLED LED is still off,
reseat the card in its slot (you do not have to turn off the system power when
removing or replacing the card). After the system re initializes the interfaces,
the ENABLED LED on the card should go on.
3. If the ENABLED LED remains off after the above checks, it is likely that the
system has detected a processor hardware failure. See the “Obtaining Technical
Assistance” section on page 41.
FAIL (yellow) on the HHGE—This LED
lights during portions of the POST
(Power-On Self Test), but remains off
after the POST on a properly working
HHGE. If it fails during operation, this
LED lights and an alarm event occurs.
FAIL LED blinks during the following SFP faults:
• Non-Cisco SFP GBIC inserted
• Non-Gigabit-Ethernet SFP GBIC is inserted
• Hardware problem with a valid SFP GBIC
FAIL LED does not light during portions The HHGE is not properly seated in the slot splitter.
of the POST
Using CLI Commands to Troubleshoot
For more information about error messages and troubleshooting commands, refer to the following:
• Cisco CMTS Debugging Commands at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/bbccmref/bbcmtsde.htm
• Cisco CMTS Error Messages at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/cab_rout/ubrerrs.htm
• Cisco uBR10012 Universal Broadband Router Software Configuration Guide at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/scg/index.htm
• Cisco Broadband Cable Command Reference Guide at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/bbccmref/index.htm
38
9 Related Documentation
Chassis Installation Documentation
Cisco uBR10012 Universal Broadband Hardware Installation Guide at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/hig/index.htm
FRU Documentation
For documentation about the different modules used with the Cisco uBR10012 router, go to the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/frus/index.htm
Cabling Information
Cabling the Cisco uBR-MC5X20S/U/H Cable Interface Line Card with UCH1 Quick Start Guide at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/qsg/mc52_cbl.pdf
Cabling the Cisco uBR-MC5X20S/U/H Cable Interface Line Card Quick Start Guide with UCH2 at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/qsg/mc52_cb2.pdf
Cabling the Cisco RF Switch with the Cisco uBR10012 CMTS at the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/cable/rfswitch/rfsw10kc.htm
Cable Specifications
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/hig/u10kcbl.htm
Frequency Allocation Tables
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ubr10012/hig/u10kfrq.htm
Regulatory Compliance and Safety Information
http://www.cisco.com/univercd/cc/td/doc/product/cable/ubr10k/ub10rcsi.htm
Inspection and Cleaning Procedures for Fiber-Optic Connections
http://www.cisco.com/warp/public/127/cleanfiber2.html
10 Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical
assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
39
Product Documentation DVD
Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have
shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed
documentation.
The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD
enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco
products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is
found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the
documentation available.
The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct
customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco
Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Ordering Documentation
Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in
the Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Cisco will continue to support documentation orders using the Ordering tool:
• Registered Cisco.com users (Cisco direct customers) can order documentation from the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
• Instructions for ordering documentation using the Ordering tool are at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
• Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems
Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS
(6387).
11 Documentation Feedback
You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with
the technical documents on Cisco.com.
You can send comments about Cisco documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the
following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
12 Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
40
From this site, you can perform these tasks:
• Report security vulnerabilities in Cisco products.
• Obtain assistance with security incidents that involve Cisco products.
• Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response
Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct
all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
• Emergencies — security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent
security vulnerability should be reported. All other conditions are considered nonemergencies.
• Nonemergencies — psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
• 1 877 228-7302
• 1 408 525-6532
Tip
We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that
you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one
linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.htm
The link on this page has the current PGP key ID in use.
13 Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support &
Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service
contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service
contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving
technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you
have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
41
Note
Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone
request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking
the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the
Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI
tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and
pasting show command output. Search results show an illustration of your product with the serial number label location
highlighted. Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are
those in which your network is minimally impaired or for which you require product information.) After you describe your
situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended
resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests
are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and
S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit
all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are
negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal
business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You
and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is
little or no effect on your business operations.
14 Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
• Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco
Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
• Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users
will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
42
• Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each
quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions,
as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and
training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use
technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges
facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help
readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in
designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal
at this URL:
http://www.cisco.com/ipj
• Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:
http://www.cisco.com/en/US/products/index.html
• Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions,
and information about networking products and technologies with Cisco experts and other networking professionals. Join
a discussion at this URL:
http://www.cisco.com/discuss/networking
• World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
43
44
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
European Headquarters
Cisco Systems International BV
Haarlerbergpark
Haarlerbergweg 13-19
1101 CH Amsterdam
The Netherlands
www-europe.cisco.com
Tel: 31 0 20 357 1000
Fax: 31 0 20 357 1100
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
www.cisco.com
Tel: 408 526-7660
Fax: 408 527-0883
Asia Pacific Headquarters
Cisco Systems, Inc.
168 Robinson Road
#28-01 Capital Tower
Singapore 068912
www.cisco.com
Tel: +65 6317 7777
Fax: +65 6317 7799
Cisco Systems has more than 200 offices in the following countries. Addresses, phone numbers, and fax numbers are listed on the
Cisco Website at www.cisco.com/go/offices
Argentina • Australia • Austria • Belgium • Brazil • Bulgaria • Canada • Chile • China PRC • Colombia • Costa Rica • Croatia • Cyprus • Czech Republic • Denmark
Dubai, UAE • Finland • France • Germany • Greece • Hong Kong SAR • Hungary • India • Indonesia • Ireland • Israel • Italy • Japan • Korea • Luxembourg • Malaysia
Mexico • The Netherlands • New Zealand • Norway • Peru • Philippines • Poland • Portugal • Puerto Rico • Romania • Russia • Saudi Arabia • Scotland • Singapore
Slovakia • Slovenia • South Africa • Spain • Sweden • Switzerland • Taiwan • Thailand • Turkey • Ukraine • United Kingdom • United States • Venezuela • Vietnam • Zimbabwe
CCVP, the Cisco logo, and Welcome to the Human Network are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar,
Aironet, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo,
Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net
Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networkers, Networking Academy, Network Registrar, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to
Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
(0711R)
© 2005 Cisco Systems, Inc. All rights reserved.
Printed in the USA on recycled paper containing 10% postconsumer waste.
78-15806-03
DOC-7815806=
46