CyberData 011114 Singlewire InformaCast Loudspeaker Amplifier-AC (Replacement Product is 011406) Operations Guide
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The IP Endpoint Company
Singlewire-enabled
VoIP V2 Loudspeaker
Amplifier (AC-Powered)
Operations Guide
Part #011114
Document Part #930375G for Firmware Version 3.0.1
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
VoIP V2 Paging Amplifier Operations Guide 930375G
Part # 011114
COPYRIGHT NOTICE:
© 2015, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.
Operations Guide
The IP Endpoint Company
Technical Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website:
http://support.cyberdata.net/
Phone: (831) 373-2601, Ext. 333
Email: [email protected]
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net
.
930375G CyberData Corporation
Revision Information
Revision 930375G, released on August 20, 2015 corresponds to firmware version 3.0.1, and has the following changes:
• Adds the following feature to
Section 1.3, "Product Features" :
Supports SingleWire/Informacast Server Resilience
•
Updates Figure 2-16, "Home Page" .
•
Updates Figure 2-17, "Upgrade Firmware Page"
.
•
Updates Figure 2-18, "Reboot Button"
.
Operations Guide 930375G CyberData Corporation
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
GENERAL ALERT
Warning
Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
GENERAL ALERT
Operations Guide 930375G CyberData Corporation
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.
Operations Guide 930375G CyberData Corporation
Abbreviations and Terms
AVP
Cat 5
DHCP
LAN
LED
Mbps
NTP
PBX
PoE
RTP
RTFM
SIP
Talkback
TFTP u-law
UC
VoIP
Abbreviation or Term
A-law
Definition
A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing.
Audio Video Profile
TIA/EIA-568-B Category 5
Dynamic Host Configuration Protocol
Local Area Network
Light Emitting Diode
Megabytes per Second.
Network Time Protocol
Private Branch Exchange
Power over Ethernet (as per IEEE 802.3af standard)
Real-time Transport Protocol
Reset Test Function Management
Session Initiated Protocol
Two-way communication enabled
Trivial File Transfer Protocol
A companding algorithm, primarily used in the digital telecommunication
Unified Communications
Voice over Internet Protocol
Operations Guide 930375G CyberData Corporation
Contents
Chapter 1 Product Overview 1
1.3 Product Features ......................................................................................................................3
Chapter 2 Installing the VoIP V2 Loudspeaker Amplifier 5
2.2.5 VoIP V2 Loudspeaker Amplifier System Installation and Connection Options .............12
2.3.3 Upgrade the Firmware and Reboot the Loudspeaker Amplifier ...................................21
2.3.4 Reboot the Loudspeaker Amplifier ...............................................................................24
2.4 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later ........25
Appendix A Mounting the Amplifier 31
Appendix B Setting up a TFTP Server 33
Appendix C Troubleshooting/Technical Support 34
C.3 Contact Information ................................................................................................................35
C.4 Warranty .................................................................................................................................36
C.4.1 Warranty & RMA Returns within the United States ......................................................36
C.4.2 Warranty & RMA Returns Outside of the United States ..............................................36
C.4.3 Spare in the Air Policy ..................................................................................................36
C.4.4 Return and Restocking Policy ......................................................................................37
C.4.5 Warranty and RMA Returns Page ...............................................................................37
Index 38
i
Operations Guide 930375G CyberData Corporation
1 Product Overview
The Singlewire-enabled VoIP V2 Loudspeaker Amplifier (AC-Powered) provides an easy method for implementing an IP-based overhead paging system for both new and legacy installations.
With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard Horn speaker and supports a line-out connector for connection to an external amplifier. The interface is compatible with Singlewire's InformaCast software.
Note The version of InformaCast needs to be 4.0 or higher.
Note Prior to installation, create a plan for the locations of your units.
General Alert
Consult local building and electrical code requirements prior to installation.
GENERAL ALERT
1
1.1 How to Identify This Product
To identify the VoIP V2 Loudspeaker Amplifier, look for a model number label similar to the one shown in
Figure 1-1 . The model number on the label should be 011114.
Figure 1-1. Model Number Label
WWW.CYBERDATA.NET
AMPLIFIER,VoIP PAGING V2,PoE,
INDOOR METAL ENCLOSURE,RoHS
011114A / 021047E
114000001
Model number
Operations Guide 930375G CyberData Corporation
Product Overview
Typical System Installation
2
1.2 Typical System Installation
illustrates how the VoIP V2 Loudspeaker Amplifier is normally installed as part of a public address system.
Figure 1-2. Typical Installation
802.3af Compliant Ethernet Switch
1 2 3 4 5 6
Loudspeaker Amplifier
High Power PoE Injector in Box
VoIP Phone Informacast Server
1.3 Product Features
• InformaCast software compatible
• Supports SingleWire/Informacast Server Resilience
• Dual-speed ethernet 10/100 Mbps
• Web-based configuration
• Web-based firmware upgradeable
• PoE 802.3af-enabled (Powered-over-Ethernet)
• Line-out connector
• Direct speaker drive
• Network and external speaker volume control
Operations Guide 930375G CyberData Corporation
Product Overview
Supported Protocols
3
1.4 Supported Protocols
The Loudspeaker Amplifier supports:
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of
Loudspeaker Amplifier operations.
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• TFTP Client
Facilitates Web-based firmware upgrades of the latest Loudspeaker Amplifier capabilities.
• RTP
• RTP/AVP - Audio Video Profile
• SPEEX
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
Operations Guide 930375G CyberData Corporation
1.5 Product Specifications
Table 1. Product Specifications
Category
Ethernet I/F
Power Input
Operating Temperature
Protocol
Payload Types
Specification
10/100 Mbps
PoE 802.3at or 802.3af
-10 o
C to 50 o
C (14 o
F to 122 o
F)
SIP RFC 3261
G711, SPEEX
Warranty
Dimensions
Audio Output
2 Years Limited
1.26” x 9.45” x 3.13”
802.3af - up to 10 Watts (default, 50% duty cycle [one second on and one second off]).
802.3at - up to 22 Watts (default, 50% duty cycle [one second on and one second off])
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance
Part Number
2.0 VPP maximum
+2dBm nominal
0.5% maximum
10k Ohm
011114
Product Overview
Product Specifications
4
Operations Guide 930375G CyberData Corporation
2 Installing the VoIP V2 Loudspeaker
Amplifier
2.1 Parts List
illustrates the parts for each Loudspeaker Amplifier and includes a kit for mounting.
Table 2-1. Parts List
Quantity Part Name
1 Loudspeaker Amplifier Assembly
Illustration
1 Enclosure
5
1 Installation Quick Reference Guide
1 Loudspeaker Amplifier Mounting Accessory Kit,
RoHS
(part #071057A) which includes:
(3)Plastic Ribbed Anchors
(3) #6 Sheet Metal Screws
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
6
2.2 Loudspeaker Amplifier Setup
Set up and configure each Loudspeaker Amplifier before you mount it.
CyberData delivers each Loudspeaker Amplifier with the factory default values indicated in
:
Table 2-2. Factory Default Settings—Default of Network
Parameter
IP Addressing
IP Address a
Web Access Username
Web Access Password
Subnet Mask a
Default Gateway a a. Default if there is not a DHCP server present.
Factory Default Setting
DHCP
10.10.10.10
admin admin
255.0.0.0
10.0.0.1
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
7
2.2.1 Loudspeaker Amplifier Components
Figure 2-3 shows the components of the Loudspeaker Amplifier .
Figure 2-3. Loudspeaker Amplifier Components
DIP Switches
RTFM Switch
To broadcast a Loudspeaker Amplifier’s current IP address, press and hold the RTFM switch until you hear the IP address announcement, and then release the
RTFM switch.
To restore the factory defaults, complete the following steps:
1. Press and hold the RTFM switch until you hear the IP address announcement. Continue holding the RTFM switch for an additional five seconds until you hear the
Loudspeaker Amplifier announce the words, “restoring defaults” and “rebooting”.
2. Release the RTFM switch. The Loudspeaker Amplifier will be restored to the factory default settings.
Power LED ( GREEN / BLUE )
The power LED is a steady green in low power mode and a steady blue during high power mode. The power LED will only blink either during a boot up or a phone call.
Status LED ( GREEN )
A steady LED confirms that the Loudspeaker Amplifier is operational. The LED will blink during a page when it is online.
Network Activity LED ( GREEN )
Network Link LED ( GREEN / YELLOW )
Speaker Volume
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
8
2.2.2 Loudspeaker Amplifier NEMA Box Components
Figure 2-4 shows all of the NEMA box components of the loudspeaker amplifier.
Figure 2-4. Loudspeaker Amplifier Components—AC powered
DIP Switches
RTFM Switch
Ethernet Connection
LEDs
Volume
Speaker Connection
Injector
AC power
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
9
2.2.3 Connecting the Loudspeaker Amplifier
2.2.3.1 Using the Amplified Outputs
Figure 2-6 illustrates how to connect the VoIP V2 Loudspeaker Amplifier and use the
amplified outputs in low and high power mode.
Low Power Mode Figure 2-5. Using the Amplified Outputs—Low Power Mode
Non-PoE Ethernet Switch
Operations Guide
Cat 5 Ethernet Cable
*Note: This AC connection needs to be installed by a certified electrician.
~
AC Input*
*Note: The positive (+) wire coming from the speaker may be red or white. The negative (-) wire is black.
*
+
Standard 1 Speaker Configuration
(802.3af mode)
8 Ohms
Use 16 gauge wire coming out of screw terminals.
Note: The maximum wire length from the amplifier to the speaker should not be more than 25 feet.
16 gauge wire
+
930375G CyberData Corporation
High Power Mode
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
10
Figure 2-6. Using the Amplified Outputs—High Power Mode
Non-PoE Ethernet Switch
Cat 5 Ethernet Cable
*Note: This AC connection needs to be installed by a certified electrician.
~
AC Input*
*Note: The positive (+) wire coming from the speaker may be red or white. The negative (-) wire is black.
*
+
Use 16 gauge wire coming out of screw terminals.
Note: Make sure that the wire length going to the wire nuts is kept short (approximately 6 inches).
Optional 2 Speaker Configuration
(802.3at mode)
8 Ohms
Standard 1 Speaker Configuration
(802.3af mode)
8 Ohms
Operations Guide
16 gauge wire
+
25 feet maximum distance
2 speakers in parallel (4 Ohm total)
+
Twist wire nuts
Note: Use wire nuts to connect wire from the speakers to 16 gauge wire.
930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
11
2.2.4 Loudspeaker Amplifier DIP Switches
to identify the DIP Switches.
Figure 2-7. DIP Switches
Operations Guide
See the following tables for the DIP Switch settings:
Table 2-3. DIP Switch Settings—Low Power—802.3af Compliant
2
3
4
DIP Switch
1
Default Setting
OFF
Description
Sets PoE for 802.3af class.
N/A
ON
Not applicable for power setting.
Switch mode current set to LOW.
OFF Low gain amplifier setting.
Table 2-4. DIP Switch Settings—High Power—802.3at Compliant a
2
3
4
DIP Switch Setting
1 ON
N/A
OFF
ON
Description
Sets PoE for 802.3at class.
Not applicable for power setting.
Switch mode current set to HIGH.
Force high gain amplifier.
a. If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a power injector in this mode (CyberData Part Number 011124). High power PoE mode
conforms to IEEE 802.3at draft 3.0.
Table 2-5. DIP Switch 2 Settings
DIP Switch Setting
2 OFF
2 ON
Description
Manual Vol. The speaker volume is set manually by the analog volume trimmer.
Bypass. Bypasses the manual volume control of the analog volume trimmer and uses the web page volume settings.
930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
12
2.2.5 VoIP V2 Loudspeaker Amplifier System Installation and Connection
Options
Figure 2-8 through Figure 2-9 illustrates connection options for the VoIP V2 Loudspeaker Amplifier.
Figure 2-8. V2 Paging Amplifier Connections
See
1-Sense (+)
2-GND
3-Relay COM
4-Relay NO
5-Line-In(+)
6-Line-In(-)
7-Line-Out(+)
8-Line-Out(-)
9-Spkr Out(+)
10-Spkr Out (-)
Figure 2-9. Line Out Connection
1
Generic Ethernet Switch
2 3 4 5 6
Line-out
Connection
Existing Loudspeaker Existing Amplifier Loudspeaker Amplifier
(up to 25 watts)
IP Phone
Figure 2-10. Speaker Out Connection
802.3af Compliant Ethernet Switch
High Power PoE Switch
1 2 3 4 5 6
Informacast Server
Operations Guide
011068 Loudspeaker
Loudspeaker Amplifier
(up to 25 watts)
High Power PoE Injector in Box
VoIP Phone
930375G
Informacast Server
CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
13
for details about the Loudspeaker Amplifier connections.
Table 2-6. Loudspeaker Amplifier Connections
Connection
Ethernet
Connection Details
● Use a RJ 45 cable.
Location
VoIP V2 Loudspeaker Amplifier
2.2.5.1 Loudspeaker Type
Using the amplified output, the CyberData VoIP V2 Loudspeaker Amplifier supports the 011068
Loudspeaker or equivalent unamplified loudspeaker.
Figure 2-11. 011068 Loudspeaker
2.2.5.2 Cabling/Wiring
Using the amplified output, you may connect a loudspeaker to a Loudspeaker Amplifier with a good quality speaker cable that is limited to 25 feet in length.
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
14
2.2.6 Confirm Operation
After connecting the Loudspeaker Amplifier to the ethernet hub, use the LEDs on the Loudspeaker
Amplifier face to confirm that the Loudspeaker Amplifier is operational and linked to the network.
Table 2-7. Loudspeaker Amplifier LEDs
LED
Power
Color
Blue / Green
Function
The power LED is illuminated a steady green when the power is on and in low power mode. The power LED is illuminated a steady blue when the amplifier is in high power mode. The power LED will blink during a boot up or a phone call.
Status
Link
Green After supplying power to the Loudspeaker Amplifier, a steady LED confirms that the Loudspeaker Amplifier is operational. The status LED will blink during a page when it is online.
Green / Yellow The Link LED is illuminated green for a 10Mb link or yellow / green for a
100Mb link when the network link to the Loudspeaker Amplifier is established.
Activity Green The Activity LED blinks to indicate network traffic.
Figure 2-12. Loudspeaker Amplifier LEDs—Power and Link
Power LED ( blue / green )
Link LED ( green / yellow )
Figure 2-13. Loudspeaker Amplifier LEDs—Status and Activity
Status LED ( green )
Activity LED
( green )( yellow )
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
15
2.2.7 Confirm the IP Address and Test the Audio
2.2.7.1 RTFM Switch
When the Loudspeaker Amplifier is operational and linked to the network, use the Reset Test
Function Management (RTFM) switch ( Figure 2-14
) on the Loudspeaker Amplifier face to announce and confirm the Loudspeaker Amplifier’s IP Address, and test that the audio is working.
Figure 2-14. RTFM Switch
RTFM switch
Announcing the IP
Address
To announce a Loudspeaker Amplifier’s current IP address:
1. Press and hold the RTFM switch until you hear the IP address announcement.
2. Release the RTFM switch.
GENERAL ALERT
Caution
Equipment Caution: Pressing and holding the RTFM switch for more than five seconds after the IP address announcement will restore the V2 Paging Amplifier to the factory default settings. See the “
Restoring the Factory Default Settings ”
section.
Restoring the
Factory Default
Settings
To restore the factory default settings, complete the following steps:
1. Press and hold the RTFM switch until you hear the IP address announcement. Continue holding the RTFM switch for an additional five seconds until you hear the Paging Amplifier announce the words, “restoring defaults” and “rebooting”.
2. Release the RTFM switch. The Paging Amplifier will be restored to the factory default settings.
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Loudspeaker Amplifier Setup
16
2.2.8 Adjust the Volume
2.2.8.1 External Volume Dial
To adjust the Loudspeaker Amplifier volume, turn the external Volume dial (
Loudspeaker Amplifier face.
Note For the lineout volume, the volume is fixed and the volume control is adjusted through an external amplifier.
Figure 2-15. External Volume Dial
External volume dial
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Configure the Loudspeaker Amplifier Parameters
17
2.3 Configure the Loudspeaker Amplifier Parameters
To configure the Loudspeaker Amplifier online, use a standard web browser.
Configure each Loudspeaker Amplifier and verify its operation before you mount it. When you are
ready to mount a Loudspeaker Amplifier enclosure, refer to Appendix A, "Mounting the Amplifier"
for instructions.
All Loudspeaker Amplifier are initially configured with the default IP settings indicated
in
.
When configuring more than one Loudspeaker Amplifier, attach the Loudspeaker Amplifiers to the network one at a time to avoid IP address conflicts.
Table 2-8. Factory Default Settings
Parameter
IP Addressing
IP Address a
Web Access Username
Web Access Password
Subnet Mask a
Default Gateway a a. Default if there is not a DHCP server present.
Factory Default Setting
DHCP
10.10.10.10
admin admin
255.0.0.0
10.0.0.1
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Configure the Loudspeaker Amplifier Parameters
18
2.3.1 Loudspeaker Amplifier Web Page Navigation
shows the navigation buttons that you will see on every Loudspeaker Amplifier web page.
Table 2-9. V2 Paging Amplifier Web Page Navigation
Web Page Item Description
Link to the Home page.
Link to the Update Firmware page.
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Loudspeaker Amplifier IP address.
Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10.
Note Make sure that the PC is on the same IP network as the Loudspeaker Amplifier.
Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available on the VoIP V2 Loudspeaker
Amplifier product page at: http://www.cyberdata.net/support/voip/discovery_utility.html
The Loudspeaker Amplifier ships in DHCP mode. To get to the Home page, use the discovery utility to scan for the device on the network and open your browser from there.
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Configure the Loudspeaker Amplifier Parameters
19
2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (
):
Web Access Username: admin
Web Access Password: admin
Figure 2-16. Home Page
114000108 v3.0.1
Operations Guide
Note
Figure 2-16 shows the factory default settings.
930375G CyberData Corporation
Operations Guide
Installing the VoIP V2 Loudspeaker Amplifier
Configure the Loudspeaker Amplifier Parameters
20
3. On the Home Page, review the setup details and navigation buttons described in
Table 2-10. Home Page Overview
Description Web Page Item
Device Settings
Device Name
Change Username
Change Password
Re-enter Password
Shows the device name (25 character limit).
Type in this field to change the username (25 character limit).
Type in this field to change the password (19 character limit).
Type the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial Number
Mac Address
Firmware Version
IP Addressing
IP Address
Subnet Mask
Default Gateway
DNS Server 1
DNS Server 2
Boot Time
Current Time
I C Servers
Configuration File
B’casts Accepted
B’casts Rejected
B’casts Rejected
RTP Packets Rx’d
Miscellaneous Settings
Two Speakers Connected
Beep on Initialization
Shows the device serial number.
Shows the device Mac address.
Shows the current firmware version.
Shows the current IP addressing setting (DHCP or Static).
Shows the current IP address.
Shows the current subnet mask address.
Shows the current default gateway address.
Shows the current DNS Server 1 address.
Shows the current DNS Server 2 address.
Shows the boot time.
Shows the current time.
Shows the InformaCast Server IP addresses.
Shows the configuration file.
Shows the number of B’casts accepted.
Shows the number of B’casts rejected.
Shows the number of active B’casts.
Shows the number of RTP packets Rx’d.
Select either Yes or No to indicate whether you have two speakers connected.
Select either Yes or No to indicate if you want to hear a beep when the unit is powered up.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Configure the Loudspeaker Amplifier Parameters
21
2.3.3 Updating the Firmware
Note Updating from firmware versions earlier than 2.0.0 require a factory reset after the update has been completed. This is due to a change in the way that the speaker stores its configuration file.
To update the firmware from your computer:
1. Please contact VoIP Technical Support to obtain the latest Loudspeaker Amplifier firmware file by submitting a contact form at the following website: http://support.cyberdata.net/
2. Log in to the Loudspeaker Amplifier home page as instructed in
.
Figure 2-17. Upgrade Firmware Page v3.0.1
Operations Guide
3. Select Browse, and then navigate to the location of the Loudspeaker Amplifier firmware file.
930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Configure the Loudspeaker Amplifier Parameters
22
4. Click Submit.
Note Do not reboot the board after pressing the Submit button.
Note This starts the update process. Once the Loudspeaker Amplifier has updated the file, the
Firmware countdown page appears, indicating that the firmware is being written to flash.
The Loudspeaker Amplifier will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The updated firmware filename should be displayed in the system configuration (indicating a successful update and reboot).
Table 2-11 shows the web page items on the Upgrade Firmware page.
Table 2-11. Firmware Upgrade Parameters
Description Web Page Item
File Upload
Firmware Version Shows the current firmware version.
Use the Browse button to navigate to the location of the firmware file that you want to upload.
Click on the Submit button to automatically upload the selected firmware and reboot the system.
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Configure the Loudspeaker Amplifier Parameters
23
2.3.4 Reboot the Loudspeaker Amplifier
1. Click the Reboot button ( Figure 2-18 ).
Figure 2-18. Reboot Button
114000108 v3.0.1
Operations Guide 930375G
Reboot
CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Configure the Loudspeaker Amplifier Parameters
24
2. A normal restart will occur and you will see the following Reboot page ( Figure 2-19
).
Figure 2-19. Reboot Page
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
25
2.4 Identifying and Testing a Loudspeaker Amplifier when
Using InformaCast 4.0 or Later
This section describes the basic process for identifying and testing the CyberData Loudspeaker
Amplifier when using Singlewire's InformaCast software version 4.0 or later.
Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
Note CyberData's support is limited to IP endpoint functionality when used with an InformaCast system.
To add the Loudspeaker Amplifier to the InformaCast server:
1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web
Interface.
Figure 2-20. Main Screen of the Singlewire InformaCast Server Web Interface
Operations Guide 930375G
Edit IP Speakers
CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
26
2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new units. Click View.
Figure 2-21. IP Amplifier Configuration Page
InformaCast has detected new Speakers.
View
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
27
3. The IP Speaker Configuration page will show four newly detected units. Click Test.
Figure 2-22. IP Speaker Configuration Page
Test
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
28
4. On the Test IP Speaker page, Enter a number into the Test duration field.
5. Click Test.
6. You will hear a tone from the unit being testing.
7. After the test, click Cancel to return to the IP Configuration page.
Figure 2-23. Test IP Speaker Page
Test duration View Speaker’s Status Page Cancel Test
Note When viewing the unit's status page via Informacast, Informacast links to the wrong port and path.
Informacast expects our unit's status page to be at: http://<ipaddr>:10004/status.
The status page is actually at: http://<ipaddr>/ (port 80)
Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status
The user will need to edit the url in the address bar to: http://10.10.10.10/
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
29
8. On the IP Speaker Configuration page, Click Add to add a Loudspeaker Amplifier to the
InformaCast server.
Figure 2-24. IP Configuration Page
Add
Operations Guide 930375G CyberData Corporation
Installing the VoIP V2 Loudspeaker Amplifier
Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4.0 or Later
30
9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Figure 2-25. Add IP Speaker Page
Add
Your unit is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required.
Operations Guide 930375G CyberData Corporation
Appendix A: Mounting the Amplifier
A.1 Mount the Loudspeaker Amplifier
Before you mount the enclosure, make sure that you have received all of the parts for each
enclosure. Refer to Table A-12
.
Table A-12. Wall Mounting Components (Part of the Accessory Kit)
Quantity
3
Part Name
#6 Plastic Ribbed Anchors
Illustration
3 #6 Sheet Metal Screws
31
Note The Loudspeaker Amplifier was designed for indoor use. Mounting it on the external part of a building will require additional hardware for weatherproofing, cabling access, and lightning suppression. Consult a certified electrician for details.
Note For mounting, use the three #6 SHEET METAL SCREWS to secure the enclosure.
Operations Guide 930375G CyberData Corporation
Mount the Loudspeaker Amplifier
32
A.1.1 Mounting the Enclosure
To mount the enclosure:
1. Prepare holes for the screws.
2. Plug in the power adapter and use the green Power light to verify that the power is on.
3. Plug the Ethernet cable into the Loudspeaker Amplifier. The yellow Link light verifies the network connection.
4. For wall mounting, use the three #6 x 1-1/4-inch Pan Head Phillip screws to secure the speaker.
See
Figure A-1. Mounting the Enclosure
071057A
531032
#6 PLASTIC ANCHOR (3x)
151014
#6x1 1/4" PAN HEAD
PHILLIP SCREW (3x)
Operations Guide 930375G CyberData Corporation
Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Upgrading the VoIP V2 Loudspeaker Amplifier firmware requires a TFTP server on which you access the Web interface where you can upload the firmware files.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
: the directory that contains the files to be uploaded. For example: in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at: http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File
/
Configure
/
Security tab
/
Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.
33
Operations Guide 930375G CyberData Corporation
Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions for your product, do the following:
1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewireloudspeakerampv2/faqs.html
2. Go to the support page for your product, and click on the FAQs tab.
34
C.2 Documentation
The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following:
1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewireloudspeakerampv2/docs.html
2. Go to the support page for your product, and click on the Documentation tab.
Operations Guide 930375G CyberData Corporation
Contact Information
35
C.3 Contact Information
Contact CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Technical
Support
Returned
Materials
Authorization
Sales 831-373-2601 Extension 334
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website: http://support.cyberdata.net/
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting. Please also include as much detail as possible in the Comments section of the Support Form.
Phone: (831) 373-2601, Ext. 333
Email: [email protected]
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: [email protected]
When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court
Monterey, CA 93940
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address: http://support.cyberdata.net/
C.4 Warranty and RMA Information
The most recent warranty and RMA information is available at the following website address: http://support.cyberdata.net/
Operations Guide 930375G CyberData Corporation
Index
Symbols
Numerics
1 speaker configuration 9, 10
16 gauge wire 9, 10
2 speaker configuration 10
802.3af mode 9, 10
802.3at mode 10
D default
web login username and password 19
default gateway 6, 17 default IP settings 17
A
address, configuration login 18
how to use and connect 9 low power mode 9
E
F
firmware where to get the latest firmware 21 firmware upgrade parameters 23
C
configuration
default IP settings 17 using Web interface 17
configuration page
connecting the amplified outputs 9
connections 8 connections inside of the NEMA box 8
contact information 35
contact information for CyberData 35
CyberData contact information 35
CyberData support limited to IP endpoint functionality 25
Operations Guide
H
high power mode (amplified outputs) 10
http web-based configuration 3
930375G
I
identifying the speaker (when using InformaCast 4.0) 25
illustration of amplifier mounting process 31
InformaCast
IP Speaker Configuration page 26
testing and identifying a Singlewire-enabled ceiling speaker 25
CyberData Corporation
36
Informacast linking to the wrong port and path 28
InformaCast needs to be 4.0 or higher 1
input specifications 4
IP addressing default
L
line input specifications 4 line output specifications 4
Linux, setting up a TFTP server on 33
loudspeaker, cabling/wiring 13
low power mode (amplified outputs) 9
M maximum distance between speakers 10 maximum wire length for single speaker configuration 9 maximum wire length for two speaker configuration 10
N
navigation (web page) 18 navigation table 18
network link activity, verifying 14
O one speaker configuration 9, 10 optional two speaker configuration 10 output specifications 4
P
password
Operations Guide
power, connecting to loudspeaker amplifier 9
product
product features 3 product overview product features 3
R reboot 23, 24
reset test function management switch 15
resetting the IP address to the default 31
restoring the factory defaults 7, 15
return and restocking policy 37
RMA returned materials authorization 35
RMA status 35
S
sales 35 service 35
Singlewire Informacast Server Web Interface 25
Spare in the Air Policy 36 speaker configuration 9, 10 speaker configuration for two speakers 10 standard 1 speaker configuration 9, 10
930375G
T tech support 35 technical support, contact information 35
testing the speaker (when using InformaCast 4.0) 25
two speaker configuration 10
CyberData Corporation
37
U username
default for web configuration access 19
V verifying
network link and activity 14 power on 14
W warranty 36 warranty & RMA returns outside of the United States 36 warranty & RMA returns within the United States 36 warranty and RMA returns page 37 warranty policy at CyberData 36
web configuration log in address 18
web page
navigation 18 web page navigation 18
web-based paging amplifier configuration 17
Windows, setting up a TFTP server on 33
wire gauge 9, 10 wire length for single speaker configuration 9 wire length going to wire nuts for two speaker configuration 10 wire nuts to connect wire 10
Operations Guide 930375G CyberData Corporation
38
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