.5

-2 LS 9E D9 PI

Telephone

Call Waiting ID l ño pa Es

Call Waiting ID

Telephone

P I D 9 9 E L S - 2 . 5

BellSouth’s PID99 Call Waiting ID Telephone has been designed to provide a clear and crisp telephone calling experience while incorporating features that make the latest phone company services like Caller ID and Call Waiting easier to use.

The phone combines Call Waiting with Caller ID. As with Caller ID, the phone lets you know who is calling before you answer it. The service displays the caller’s name and phone number, and the date and time of each call. All caller information is stored in the order in which it was received for up to 99 calls.

You can identify an incoming caller when you are already on the phone by viewing the call information on the Caller ID display. You can then choose to answer the new call or not. Call Waiting Deluxe options from BellSouth can send the waiting caller a message asking them to hold, add the incoming caller into your conversation, drop the existing call and answer the new call or send the call to voice mail.

T E L E P H O N E O V E R V I E W

REMOVE ONE OR

ALL CALLS FROM

CALL HISTORY

MESSAGE WAITING AND

NEW CALL LIGHT

REVIEW CALLER ID HISTORY

DIAL NUMBER DISPLAYED

ON SCREEN

HANDSET TAB

CALLER ID DELUXE

FUNCTION BUTTONS

RINGER VOLUME SWITCH

PULSE/TONE SWITCH

HANDSET VOLUME SWITCH

T A B L E O F C O N T E N T S

Set-Up Instructions

Installation with a Telephone Answering Machine

Wall Mounting

Adjusting Handset Volume

Adjusting Ringer Volume

Function Keys

MESSAGE Key

FLASH Key

REDIAL Key

MUTE Key

Call Waiting Deluxe Keys

HOLD PLEASE Key

CALL WAITING Key

JOIN CALL Key

DROP CALL Key

SEND TO VOICEMAIL Key

Caller ID Service

Arrow Keys

DELETE Key

DIAL Key

New Call and Message Waiting Light

Display Messages

Date and Time

Display Contrast

Battery Replacement

Troubleshooting Tips

Maintenance

Hearing Aid Compatibility

FCC Information

Warranty

Safety Information

22

22

23

24

20

20

20

21

25

17

17

18

19

16

16

16

17

15

15

15

15

13

14

14

14

6

9

10

12

12

13

C H E C K Y O U R P A C K A G E C O N T E N T S

Make sure you have received the following items in the package.

If any items are missing, contact the BellSouth customer service center at 1-800-733-2355.

PID99 TELEPHONE BASE SIZE “C” BATTERIES (3) - INSTALLED

PID99 TELEPHONE HANDSET

HANDSET CORD

TELEPHONE LINE CORDS (2)

4 5

S E T - U P I N S T R U C T I O N S

S t e p 1 C o n n e c t C o rd s

• Connect the handset cord from the jack at the bottom of the handset to the jack at the bottom of the phone.

•

Connect telephone line cord from the jack at the top of the phone to the telephone wall jack.

•

•

Place handset into cradle. Red light will flash twice.

Lift the handset to confirm that a dial tone is present.

For diagram showing installation with an answering machine, see p.9

For instructions on wall mounting, see p.10

6

S t e p 2 S e l e c t t h e L a n g u a g e ( E n g l i s h o r S p a n i s h ) : a) Press and hold the DIAL key while pressing the left ARROW key to see the selections.

b) Release the DIAL key to confirm the setting.

ENGLISH

DIAL

S t e p 3 S e l e c t D i a l i n g R u l e

The phone can automatically dial phone numbers that appear in the display.

To do this, the settings must reflect your local dialing rules. If you use seven digits to dial local calls, select the DIAL 7 DIGITS setting. If you are required to dial 10 digits in your local area (area code + phone number), select the DIAL 10 DIGITS setting.

a) Press and hold the DIAL key while pressing the right ARROW key to see the selections.

b) Release the DIAL key to confirm the setting.

DIAL 7 DIGITS

DIAL

7

S t e p 4 S e l e c t To n e / P u l s e D i a l i n g M o d e

Depending on your dialing system, set the Dial Mode switch as follows:

I f y o u r d i a l i n g s y s t e m i s :

Tone

Pulse

S e t s w i t c h t o :

T

P

If you are not sure of your dialing system, make a trial call with the Dial

Mode switch set to T. If the call connects, leave the switch as is; otherwise, set to P.

P T

PULSE/TONE

S t e p 5 P ro g r a m m i n g Yo u r Vo i c e M a i l A c c e s s N u m b e r

If you subscribe to Memory Call voice mail service through BellSouth, you can automatically dial your Voice Mail access number with a touch of the

MESSAGE key.

To program your Voice Mail access number: a) When the MESSAGE key is first pressed, the display will show

ENTER PHONE NUM.

b) Enter the Voice Mail access number exactly as you would normally dial it to retrieve your voice messages.

c) Press the MESSAGE key again to store the number in memory.

The display will show NUMBER STORED.

To change your Voice Mail access number previously stored in memory, press and hold the MESSAGE key until the display shows ENTER PHONE

NUM. Then enter the new number and press the MESSAGE key again to store it in memory.

Once the number is stored, simply lift the handset, wait for dial tone and press the MESSAGE key. The phone will automatically dial your Voice Mail access number.

8

I N S T A L L A T I O N W I T H A T E L E P H O N E

A N S W E R I N G M A C H I N E

OUTLET JACK

PHONE

ANSWERING MACHINE

9

W A L L M O U N T I N G

The base of the phone is designed to be mounted on a standard telephone wall-mounting plate.

1. Reverse the handset tab. This tab holds the handset when you hang up. The end of the “hook” should face up when inserted back into the phone.

2. Using the short phone cord supplied, connect one end of the cord to the jack at the top of the phone and the other end to a telephone jack with wall plate.

3. Hook the phone onto the wall plate as shown.

1 0 1 1

A D J U S T I N G H A N D S E T V O L U M E

The handset volume can be adjusted to High and Low volume settings.

Using the Volume switch on the side of the phone, set it to H (high) or L (low).

H L

VOLUME

A D J U S T I N G T H E R I N G E R V O L U M E

The ringer volume can be adjusted to High, Low or Off. Using the Ringer switch on the side of the phone, set it to H (high), L (low) or Off.

OFF L H

RINGER

F U N C T I O N K E Y S

The phone has a row of keys that help you access to your local phone company’s calling services.

You must subscribe to some of the phone company services in order for the associated features of the phone to work. For more information on these services and availability in your area, contact your local phone company.

M E S S A G E K E Y

Voice Mail service provided by BellSouth takes your calls while you are away from your phone or even while you are on another call.

If the indicator light flashes red and the display shows MESSAGE WAITING, you know you have new voice messages waiting. To retrieve your messages, press the MESSAGE key to automatically dial your Voice Mail access phone number. When connected, enter your PIN code to retrieve your voice messages.

You must subscribe to Memory Call voice mail service through BellSouth in order to take advantage of this feature, and you must program your

Voice Mail access phone number into the phone (see Programming Your

Voice Mail Access Number on Page 8 for set-up instructions).

1 2 1 3

F L A S H K E Y

When a Call Waiting call comes in, you can press the FLASH key to switch to the new call. To return to the original conversation, press the FLASH key again.

R E D I A L K E Y

To redial the last number called, simply lift the handset and press the

REDIAL key.

M U T E K E Y

To mute the line so that the calling party cannot hear you, simply press the MUTE key and MUTE will appear on the display. To take the line off mute, simply press the MUTE key again to resume the conversation.

C A L L W A I T I N G D E L U X E K E Y S

The five function keys on the PID99 unit enable you to more effectively manage Call Waiting calls. These functions allow you to send the waiting caller a message asking them to hold, answer an incoming Call Waiting call, send the call to voice mail, drop the existing call and answer the new call or add the incoming caller into your conversation. Call Waiting Deluxe function keys, noted by the functions listed below, are only active during a Call Waiting call, otherwise the default key functions of MESSAGE, FLASH,

REDIAL and MUTE apply.

H O L D P L E A S E K E Y

When a Call Waiting call is received, by pressing this key a message is automatically played to the waiting caller asking them to hold. When you complete your existing conversation, you can then switch over to the Call

Waiting caller on hold.

C A L L W A I T I N G K E Y

With Call Waiting, if a call comes in while you’re on the line, a brief tone signals you that another caller is trying to get through. The brief

Call Waiting tone is easily recognizable while you’re on the phone. When you hear it, you have the option to take the new call or not. To switch over to the new call, just press and release the CALL WAITING button.

To switch back to the first call, press and release the CALL WAITING button again. You can also deactivate Call Waiting on an as-needed basis – for example, before placing an important call or connecting to the Internet.

Just hit *70 before dialing the number to ensure you are not interrupted during the call.

J O I N C A L L K E Y

When a Call Waiting call is received, by pressing this key the waiting caller is automatically joined into your existing conversation creating a three-way call.

1 4 1 5

D R O P C A L L K E Y

When a Call Waiting call is received, by pressing this key the existing call will be dropped and you will be connected with the new call waiting caller.

S E N D T O V O I C E M A I L K E Y

When a Call Waiting call is received, by pressing this key the waiting caller is automatically routed to voice mail.

C A L L E R I D S E R V I C E

The phone is designed to be used with Caller ID service offered by BellSouth.

The caller’s information will be displayed after the first ring, provided that you have subscribed to Caller ID service. The phone can record information for up to 99 calls, including the time and date the call was received. The

Caller ID information is stored from the most recent to the oldest call.

If you subscribe to Call Waiting Caller ID service, when a Call Waiting call is received, the new caller’s name and phone number will be displayed.

DELETE DIAL

Note that Call Waiting Caller ID information cannot be received by the

PID99 phone if another telephone is simultaneously off-hook on the same telephone line. If a Call Waiting call comes in when two or more people are talking on seperate telephones in the same location, you will hear the

Call Waiting beep but the phone display will read EXT IN USE. This notifies you that the Caller ID information was sent by the phone company but because two or more phones were off-hook at the same time, the information could not be displayed.

1 6

A R R O W K E Y S

Press the ARROW keys to scroll through the stored call entries.

Calls are displayed in the order they were received.

The left ARROW key displays entries from newest to oldest

(from 99 to 1).

The right ARROW key displays entries from oldest to newest

(from 1 to 99).

When you reach the end of the call history, the screen displays

END OF LIST.

D E L E T E K E Y

To erase the entry shown on the display press the DELETE key once.

The display will show DEL and DEL ALL options. Press the ARROW keys to toggle the arrow to either delete the current record (DEL) or delete all records (DEL ALL). Once you have selected the delete option, press the DELETE key again. The display will show DELETED for one record or

CALLS DELETED for all records.

•

DEL – deletes current record

•

DEL ALL – deletes all records

D I A L K E Y

To dial the phone number shown on the display, simply press the ARROW keys until the number you want to dial is displayed. Lift the handset and wait for a dial tone. Press the DIAL key once. The display will show DIAL and DIAL 1+ options. Press the ARROW key to toggle the arrow to either dial a local call (DIAL) or dial a long distance call (DIAL 1+). Once you have selected the dialing option, press the DIAL key again. The number will be dialed as shown on the display.

•

DIAL – dials number for local call

•

DIAL 1+ – dials number for long distance call

1 7

N E W C A L L A N D M E S S A G E W A I T I N G L I G H T

•

•

Green – if you have received new calls that have not been reviewed.

Red – if you subscribe to Voice Mail service and you have at least one new message waiting.

DELETE DIAL

The New Call Indicator and Message Waiting Light flashes green when you have received any new calls that have not yet been reviewed. If you subscribe to Memory Call voice mail service through BellSouth, the light will flash red whenever you have a new voice mail message waiting. For Voice Mail subscribers, the PID99 phone detects both stutter dial tone and

FSK / Visual Message Waiting Indication.

D I S P L A Y M E S S A G E S

The calling party is blocking name and number information.

BellSouth is unable to receive information about the caller’s name and number.

An error occurred while receiving the Caller ID information.

You have received new voice mail messages in your Voice Mail service.

The total number of new calls received.

A Call Waiting call has just come in while another telephone extension was off hook.

Caller ID information could not be displayed.

1 8 1 9

D A T E A N D T I M E

When not showing Caller ID information, the current Date and Time will appear on the display. There is no need to enter the date and time as it is transmitted automatically when Caller ID data is sent from BellSouth.

After receiving the first call, the current Date and Time will be entered and will automatically appear on the display.

D I S P L A Y C O N T R A S T

To adjust the contrast of the screen display, press and hold the DIAL key while repeatedly pressing the DELETE key to cycle through the contrast settings. Release the DIAL key to confirm the setting.

Important: Do not press and hold the DELETE key without pressing the DIAL key. You could accidentally erase all the Caller ID entries if you press only the DELETE key.

B A T T E R Y R E P L A C E M E N T

Replace all three “C” size alkaline batteries when the display flashes

LOW BATTERY. Use only high quality alkaline batteries for full operation of telephone features. (Batteries last for about one year, depending upon use).

•

•

•

•

Remove the battery door.

Remove the existing batteries and install three new "C" size alkaline batteries. Make sure to match the "+" and "-" of the batteries with the diagram inside the compartment.

Put the cover back in its position and push gently until you hear the door snap securely into place.

Batteries typically last about one year depending upon use.

2 0

T R O U B L E S H O O T I N G T I P S

C a l l c a n n o t b e c o n n e c t e d e v e n i f d i a l e d c o r re c t l y.

• Check to confirm that the dialing mode of Pulse or Tone is set properly.

T h e u n i t d o e s n o t r i n g .

• The Ringer selector is set to Off. Set to High or Low.

•

If there are several other telephones on the same line, try disconnecting some of the other telephones. Having too many telephones connected can also create problems such as low ringer volume or impaired sound quality during calls.

C a l l e r I D i n f o r m a t i o n d o e s n o t d i s p l a y w h e n t h e p h o n e r i n g s .

• Wait until the phone rings twice before answering.

• Make sure BellSouth has activated your Caller ID service.

I n f o r m a t i o n d o e s n o t d i s p l a y w h e n a C a l l Wa i t i n g c a l l c o m e s i n .

•

You must subscribe to Call Waiting Caller ID service for this feature to work. Call BellSouth to confirm you have signed up for Call Waiting

Caller ID service.

W h e n y o u re c e i v e a c a l l t h e d i s p l a y s h o w s

U N K N O W N C A L L E R o r P R I VAT E C A L L E R .

• In some calling areas, the name display service may not be available or the calling party has blocked the Caller ID data from being transferred with the call.

T h e re i s n o d i a l t o n e o n t h e t e l e p h o n e .

• Check all cords to make sure that all connections are secure.

• Unplug the telephone and connect it to another modular jack. If it still does not work, and other telephones in your home are working, the problem is with this telephone.

T h e L C D d i s p l a y i s d i m .

• Adjust the contrast control using the DELETE and DIAL keys to darken the display. See the DISPLAY CONTRAST section on Page 20 of this manual for instructions.

2 1

M e s s a g e Wa i t i n g I n d i c a t o r L i g h t d o e s n o t f l a s h a n d

M E S S A G E WA I T I N G d o e s n o t a p p e a r.

• Make sure either Stutter Dial Tone or Visual Message Waiting

Indication is offered by BellSouth and that it has been turned on.

L I N E E R R O R m e s s a g e i s d i s p l a y e d .

• LINE ERROR appears on the display if the phone detects anything other than valid Caller ID information during the silent period after the first ring. If the telephone is answered between the first and second ring, the Caller ID information may not be received properly.

• LINE ERROR may indicate the presence of noise or static on your telephone line. If this condition persists, call the BellSouth service center.

C a l l e r I D i n f o r m a t i o n s t o re d i n m e m o r y i s d e l e t e d

• The Caller ID information showing on the display will be erased when the DELETE button is pressed.

• All Caller ID information stored in memory will be lost when the batteries run down.

M A I N T E N A N C E

Clean the outside of the phone with a soft damp cloth. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzene as they may damage the finish of the phone cabinet.

H E A R I N G A I D C O M P A T I B I L I T Y

The PID99 is compatible with inductively coupled hearing aids.

2 2

F C C I N F O R M A T I O N

This product is registered with the Federal Communications Commission and is in compliance with parts 15 and 68, FCC Rules and Regulations.

To comply with FCC regulations, the following conditions must be met:

T h i s d e v i c e c o m p l i e s w i t h P a r t 6 8 o f t h e F C C r u l e s .

The label on the bottom of this device contains the FCC registration number and ringer equivalence number.

If requested by the telephone company, the FCC registration number of this device and the ringer equivalence number must be reported. USOC jack RJ11. For reliable operation, the sum of the ringer equivalence numbers for devices connected to a single telephone line should not exceed five.

This device must not be installed on coin operated telephone lines or party lines.

R i g h t s o f t h e Te l e p h o n e C o m p a n y

Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance, (2) afford you the opportunity to correct the situation and (3) inform you of your right to bring a compliant to the Commission pursuant to procedures set forth in

Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, equipment, operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and

Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

T h i s d e v i c e c o m p l i e s w i t h P a r t 1 5 o f t h e F C C r u l e s .

Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Repair work on this device must be done by Consumerware, Inc.

or an authorized repair station.

2 3

L I M I T E D W A R R A N T Y

BellSouth warrants this product to be free from manufacturing defects for a period of one year from the original date of consumer purchase. This warranty is limited to the repair or replacement of this product only and does not extend to consequential or incidental damage to other products that may be used with this unit. This warranty is in lieu of all other warranties expressed or implied. If the unit should prove defective within the warranty period, please call the BellSouth Customer Service Center at

1-800-733-2355 for product return information.

2 4

S A F E T Y I N F O R M A T I O N

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product.

6. Install this product in a protected location where no one can step on or trip over the line cord. Protect cords from damage or abrasion.

7. Slots or openings in the cabinet and the back and bottom are provided for ventilation, to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, or other similar surface. This product should never be placed near or over a radiator or heat register.

8. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceperson when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.

9. Unplug this product from the wall jack and refer servicing to qualified service personnel under the following conditions: a) When the telephone line cord is damaged or frayed.

b) If liquid has been spilled into the product.

c) If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

d) If the product has been exposed to rain or water.

e) If the product has been dropped or the cabinet has been damaged.

f) If the product exhibits a distinct change in performance.

2 5

10. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

11. Do not use the telephone to report a gas leak in the vicinity of the leak.

I f Yo u r P ro d u c t U t i l i z e s B a t t e r i e s , T h e F o l l o w i n g A d d i t i o n a l

P re c a u t i o n s S h o u l d B e O b s e r v e d :

1. Use only the type and size battery(ies) specified in the user manual.

2. Do not dispose of the battery(ies) in fire. They may explode. Check with local codes for possible special disposal instructions.

3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.

4. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns.

5. Do not attempt to recharge the battery(ies) provided with or identified for use with this product that are not intended to be charged. The batteries may leak corrosive electrolyte or explode.

6. Do not attempt to rejuvenate the battery(ies) provided with or identified for use with this product by heating them. Sudden release of the battery electrolyte may occur causing burns or irritation to eyes or skin.

S AV E T H E S E I N S T R U C T I O N S .

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ES ON CI UC TR NS I AS ST E VE ER NS CO

Use únicamente el tipo y tamaño de pila(s) especificados en el manual ecargables.

cuito con materiales conductivos, tales como anillos, olito de la pila el cual y podría causar daño a los ojos o la piel. Podría ser tóxico en caso de oducto o osivo

.

oducto eportar una fuga de gas si se encuentra osivo o podrían explotar.

locales por si existen instrucciones especiales para su desecho.

causa quemaduras o irritación de los ojos y la piel.

Podría ocurrir una liberación repentina del electr o identificada(s) para usar con este producto sometiéndolas a calor oporcionada(s) con este pr No intente rejuvenecer la(s) pila(s) pr

Las pilas podrían emanar electrolito corr identificada(s) para usar con este producto si no son pilas r oporcionada(s) con este pr No intente recargar la(s) pila(s) pr producir quemaduras.

pulseras y llaves. La pila o el conductor se podría sobrecalentar y producir un cortocir

Proceda con cautela cuando esté manejando las pilas a fin de no ser ingerido.

No abra la(s) pila(s) ni la(s) mutile. El electrolito liberado es corr

. Consulte los reglamentos s la r va er bs o án s: er le eb na

d io se ic

, ad as s il ne

p

No tire la(s) pila(s) al fuego. Podrían explotar del usuario.

za io li ti uc ca

u re to

p uc es od nt pr ie l gu

e si

Si

1.

2.

3.

4.

5.

6.

cerca de la fuga.

11.No utilice el teléfono para r causado por los rayos.

tormenta eléctrica. Podría haber un riesgo remoto de choque eléctrico

10.Evite el uso de un teléfono (a menos que sea inalámbrico) durante una f) Si el producto exhibe algún cambio notable en su funcionamiento.

e) Si el producto se dejó caer o el alojamiento está dañado.

d) Si el producto ha sido expuesto a la lluvia o al agua.