MonaVie VIEW Antioxidant Scanner
User Guide
EN US/CA Version 1.0
Read Me First
Table of Contents
Read Me First..................................................... 2
Congratulations on receiving your MonaVie VIEW
Antioxidant Scanner. This device will help you in
your efforts to educate your customers and fellow
distributors about antioxidants and the benefits of
MonaVie products.
Warnings.......................................................... 3
Servicing........................................................... 4
Before You Begin................................................. 5
In addition to this scanner, you will need:
What’s in the Box................................................ 6
• An iPad, iPhone, iPod Touch, or an Android
mobile phone or tablet. These devices are
used to control your scanner.
Why Use the Scanner?......................................... 7
Scanner Overview............................................... 8
• The MonaVie VIEW app, (available through
iTunes or Google Play). The app will provide
the features to perform Life Score and quick
event scans.
Software Overview............................................ 11
Getting Started................................................. 12
Pairing the Scanner to Your Mobile Device............. 13
• MonaVie Virtual Office Account. Inside
the VO you will be able to track scans,
customer’s progress, and much more.
Linking Your Scanner to the View App................... 14
Allowing Location Services............................... 14
Syncing Data................................................. 14
Changing from One Mobile Device to Another....... 15
Scanning Overview........................................... 16
Quick Scan vs. Life Score................................... 17
How to Set Up a Quick Scan Event...................... 18
How to Conduct a Single Quick Scan................... 20
How to Conduct a Life Score Scan....................... 21
Technical Support.............................................. 23
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Warnings
• To reduce the risk of fire and electric shock,
do not expose the VIEW scanner to rain or
moisture. Do not operate the device near a
bathtub, kitchen sink, wet basement, or any
bodies fo water. If any liquids are spilled on
the device, unplug the device from electrical
outlets and contact MonaVie support.
Shock hazard
• To reduce the risk of electric shock, do not
disassemble the device to reach the internal
components; there are NO user serviceable
parts inside. Any evidence of device tampering
will void your warranty and make you liable for
the full cost of the device.
Moisture Sensitive
• Do not operate the device in extremely hot
conditions or near fire. The battery inside
the device may be damaged and explode if
subjected to excessive heat.
Do Not tamper
• Do not operate the device in direct sunlight.
This device uses light sensitive detectors to
determine your antioxidant score; direct
exposure to sunlight may result in incorrect
scores.
Fire Hazard
• Do not scan shiny or light reflecting objects
with the scanner. Doing so can damage the
sensitive optical components of the scanner
• Do not use any other wall power adapter other
than the provided adapter. Failure to do so
may cause fire and/or electric shock.
UV Sensitive
• Do not overload wall outlets or extension cords
as this can result in fire and/or electric shock.
• Do not stare directly at the light source within
the scanner at close ranges. Though the LEDs
used in the scanner are used in household
lightings and flashlights, direct exposure at
close proximity for prolonged periods of time
may cause damage to your eyesight.
EYE Sensitivity Hazard
Please operate the scanner responsibly and in the
manner specified by MonaVie. Failure to do so
may harm the users and damage the device.
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Servicing
The user and any third parties are prohibited from
performing any service or repairs on the scanner. The
scanner is designed and meant to be repaired only by
qualified technicians. Any signs of tampering will void
your warranty and make you liable for the full cost of
the device.
The scanner housing and scanner lens should be
periodically cleaned using a standard alcohol wipe.
The scanner cradle should be removed when cleaning
the lens (See page 9).
If the device is malfunctioning, please contact MonaVie
customer support for a replacement unit.
Email: viewsupport@monavie.com
Call: 1-866-348-1388
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Before You Begin
• Review the MonaVie VIEW Antioxidant
Scanner User Guide. This will ensure that you
are aware of all the scanners features and
operating instructions.
• Watch the online videos from your Virtual
Office explaining how to use your scanner.
• Develop a strategy. The MonaVie VIEW
Antioxidant Scanner is a valuable prospecting
and recruiting tool that brings science into your
business-building efforts. Make sure you take
the time to strategize with your upline on ways
to make the scanner as productive for your
business as possible.
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What’s in the Box
Your MonaVie VIEW Antioxidant Scanner comes with
the following:
• Quick Start Guide
• MonaVie VIEW Antioxidant Scanner
• Scan Standard
• Power adapter
• Scanner power cord/ USB charging cord
Quick Start Guide
MonaVie VIEW Antioxidant Scanner
Scan Standard
May be used in future application updates. Please
retain this item in a safe place.
Power adapter
©2013 MonaVie LLC
Scanner power cord/ USB charging cord
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Why Use the Scanner?
Performing a Life Score scan using the MonaVie
VIEW Antioxidant Scanner combines measurements
of carotenoids and flavonoids to accurately determine
antioxidant levels. Once your customers have their
Life Score and the the opportunity to track their
improvement as they use MonaVie VIEW certified
products, you will have science backing up the
benefits of MonaVie products.
There are many methods used in the health and
wellness arena to provide a snapshot of a person’s
health. The MonaVie VIEW Antioxidant Scanner is a
revolutionary device that will allow you to quickly and
easily use a patented, non-invasive scan to determine
a person’s overall antioxidant level. Specifically, the
VIEW scanner measures two critical elements within
your body: carotenoids and flavonoids. The scanner
then creates a composite score that is the most
accurate antioxidant scan in the world. To understand
why all of this is so important, let’s start with a few brief
definitions.
Antioxidants:
Simply put, an antioxidant is a molecule that inhibits
the oxidation of other molecules. Oxidation of
molecules can produce free radicals. Free radicals can
start chain reactions in a cell that can damage or even
kill the cell. This is called oxidative stress. The higher
the level of antioxidants in your body, the more likely
you are to avoid damaging or killing cells in your body
that are vital to your overall health.
Carotenoids:
Carotenoids are compounds that are commonly
found in foods such as sweet potatoes, leafy greens,
vegetables, carrots, and many fruits. A diet that is rich
in carotenoids is also rich in antioxidants and has been
shown to aid in improving and maintaining overall
heath. Carotenoids are present in your skin and can
be measured using the MonaVie VIEW Antioxidant
Scanner.
Flavonoids:
Flavonoids are the most common group of polyphenols
(organic compounds and acids vital to your health)
found in plants and are critical to a healthy diet.
Preliminary research shows that flavonoids may
modify many elements that affect your body, including
allergens, viruses, and carcinogens. The presence of
strong levels of flavonoids is a strong indicator of the
antioxidant levels within your body.
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Scanner Overview
OLED
Display Screen
Clamp
Lens
Cradle
(Removable for cleaning)
Front
BACK
OLED Display Screen
Clamp
Lens
Bluetooth Sync Indicator
Cradle
On/Off Switch
USB Power Supply Port
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Scanner Overview
CONTINUED
Turning the Scanner On and Off
Display Screen
To turn the VIEW scanner on, simply press the on/off
switch located on the back of the unit.
The VIEW display screen is your window to the status
of your scanner. Each image has a specific meaning
as listed below:
Initializing and/or Ready
The VIEW logo appears as the VIEW initiates its
systems once turned on. The logo also appears while
the scanner is in stand-by mode waiting to scan. After
each scan is completed and the score or color is
displayed, the system will revert back to this image.
On/Off Switch
The scanner takes about five minutes to warm up
before you can conduct your first scan. During the
warm up period, you will see the following images on
the scanner display screen:
Scan in Progress
As a scan is being conducted, the screen will show a
progress circle icon that spins clockwise as the scan is
progressing.
To turn the VIEW scanner off, press the same button
again.
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Scanner Overview
CONTINUED
Maximum High Score
This will display when the
person’s antioxidant score is in
the maximum high range.
Successful Scan (IOS)
Your scan was completed successfully. This image
appears briefly on IOS devices upon scan completion
just prior to the score image being displayed. Upon
scan completion, Android devices will proceed directly
to the score image.
Purple 85,001–100,000
High Score
This will display when the
person’s antioxidant score is in
the high range.
Blue 70,001–85,000
Error
The scan was not completed successfully.
Medium-High Score
This will display when the
person’s antioxidant score is in
the medium-high range.
Green 55,001–70,000
Medium Score
This will display when the
person’s antioxidant score is in
the medium range.
Yellow 40,001–55,000
Medium-Low Score
This will display when the
person’s antioxidant score is in
the medium-low range.
Orange 25,001–40,000
Low Score
This will display when the
person’s antioxidant score is in
the low range.
Red 10,000–25,000
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Software Overview
The scanner is controlled by the MonaVie VIEW app
which can be downloaded free on your Apple iPhone
and iPad, or your Android phone and tablet. This app
allows you to perform Life Score scans, host quick scan
events, and join events created by others.
The following is a quick overview of the app features:
a) Paid and bonus Life Score scans available on your
account.
b) Expiration date of the bonus Life Score scan.
c) Battery life remaining on the scanner.
d) “Life Score Scan” menu.
e) “Quick Scan” menu.
f) “Create Quick Scan Event” menu.
g) “Single Quick Scan” menu.
h) Icon linking you to your Virtual Office account.
i) Utilities menu icon.
j) Icon linking you to your Life Score history.
k) Icon to take you back to the home screen.
You can also access your VIEW data from your
Virtual Office by clicking the “VIEW” tab. The VIEW
products will be available in the Orders tab if you have
successfully placed an order for the scanner.
*Menu titles may vary slightly depending on the device
you are using.
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Getting Started
Downloading the App:
Apple:
Download the MonaVie VIEW Antioxidant Scanner
app from the Apple app store if you are using an
iPhone or iPad, or Google play if you are using
an Android phone or tablet. Follow the normal
downloading procedures to download and install
the app to your mobile devices. Once the app has
properly installed, paired, and linked, you will see the
following icon on your mobile device:
iPod touch 4th and 5th.
iPad 2, 3 and 4
iPad mini
iPhone 3GS, 4S, and 5
Android:
Gingerbread (2.3.3 – 2.3.7)
Honeycomb (3.0 – 3.2)
Ice Cream Sandwich (4.0 – 4.0.4)
Jelly Bean (4.1 – 4.2.1)
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Pairing the Scanner to Your Mobile Device
detected and will appear in the Devices menu as
“MonaVie-XXXXXX.” The last six digits are unique to
your scanner and should be the same as the serial
number on your box.
The Scanner will communicate with your mobile device
wirelessly. To do so, your scanner must be linked or
“paired” to your mobile device. This step does not
require the Internet.
a) If you have an iPhone, iTouch, or iPad:
To begin pairing your scanner with the mobile device:
1) Select your scanner from the menu.
1. Power up the scanner by pressing the On/Off
Switch on the back of the scanner.
If your mobile device asks whether you want to
pair with that device, answer yes.
OLED
Display Screen
The OLED display on the scanner will show a
blue Bluetooth icon for two seconds, indicating
the Bluetooth paring has been successfully
completed.
Bluetooth Pairing
Indicator
On/Off Switch
USB Power Supply
Port
The display will then return to the default
screen. Your scanner is now paired with your
mobile device.
2. Press and hold the Bluetooth pairing button until you
see the white bluetooth icon appear on the scanner
OLED indicating it is ready to be paired.
b) If you have an Android device:
1) Select your Scanner (e.g. Monavie-XXXXXX)
under the available devices section. (note: If
your scanner device does not appear, select
either Scan or Search for devices).
2) Select the OK button in the message dialog:
“Bluetooth pairing request dialog appears:
Confirm passkey is xxxxx to pair with MonavieXXXXXX. OK or Cancel”
3. On your mobile device, click the setting menu of
your mobile device
a) If you have an iPhone, iTouch, or iPad:
The OLED display on the scanner will NOT show a
blue Bluetooth icon for Androids. It will appear only
after opening the app.
1) Click on the Setting icon for your device.
2) Select Bluetooth from the menu options
The display will then return to the default VIEW screen.
Your scanner is now paired with your mobile device.
b) If you have an Android device:
1) Click on the Setting icon for your device.
Note: You do not need to pair your device each
time you wish to use the scanner unless you touch the
pairing button on the scanner again, which will cause
your pairing to be lost. If the pairing is lost, you will
need to link the scanner and the MonaVie VIEW app
on your mobile device.
2) Select Wireless and Network and click on
the Bluetooth icon
4) Set Bluetooth to on. Make sure your mobile device
is within 10 feet of the scanner. Your scanner will be
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Linking Your Scanner to the VIEW App
Allowing Location Services
Once the scanner and MonaVie VIEW app have been
successfully paired using Bluetooth, you must link the
scanner to the MonaVie VIEW app before you can
begin scanning. To do this, open the MonaVie VIEW
app:
The app requires you to enable location services. This
allows the software to provide accurate information,
units of measurements, and other security features
based on the location where you are scanning.
Location Services also ensure that the scanner is
being used in compliance with international rules
and regulations. On the MonaVie VIEW Antioxidant
Scanner website, you can see a map showing all the
MonaVie scans currently taking place by clicking on
the GPS Map tab at the top of the page.
a) Open or launch the MonaVie VIEW application.
b) Select the OK button when you are prompted with
the message dialog “The VIEW. Would you like to Use
Your current Location. OK or Don’t Allow.”
c) Enter your MonaVie Distributor ID and MonaVie
Password
Syncing Data
d) Click Continue
With your scanner and mobile device properly paired
and linked, the scanning data will automatically sync
between the unit and mobile device as long as both
are turned on and within proximity of each other.
The app authenticates your distributor id and password
against your assigned scanner and, if successful, will
display all your available options.
*Images in this guide represent general functions of the VIEW software app. Screen shots may vary depending on your device.
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Changing from One Mobile Device to Another
Your scanner can only be paired to ONE mobile
device at a time. Once the pairing is complete, the
units will stay paired to each other each time they
are turned on. You are only allowed to move your
scanner’s pairing from one mobile device to another
two times. Should you need to move your scanner an
additional time beyond that (e.g. you purchased a
new tablet), you will need to call MonaVie Support to
initiate that change.
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Scanning Overview
How the scanner works
Your individual results may vary according to your
dietary habits, supplementation, lifestyle choices, and
genetic differences. The following information provides
general guidelines to the meaning of your scan.
The MonaVie VIEW Antioxidant Scanner scans for two
types of compounds in your body: carotenoids and
flavonoids. Carotenoids are largely responsible for
the red, yellow, or orange unsaturated pigments that
are found in foods such as carrots, sweet potatoes,
and leafy green vegetables and act as antioxidants.
Preliminary research shows that flavonoids may
modify many elements that affect your body including
allergens, viruses, and carcinogens. The presence of
strong levels of flavonoids is also a strong indicator of
the antioxidant levels within your body.
Low Scores (Red and Orange)
Your stress level is high. You consume a low amount
of fruits and vegetables. You have irregular or no
supplementation in your diet. You may have a high
BMI (Body Mass Index; ≥ 28). You may have high
exposure to the sun and pollutants. You may be a
smoker or exposed to second hand smoke.
When light photons from the visible light spectrum
are directed by the VIEW scanner toward your finger
tissue, a small fraction of diffusively backscattered light
is collected and analyzed, resulting in a measurement
of the carotenoid and flavonoid presence in your skin.
Different types of light are used to detect carotenoids
vs. flavonoids.
Medium Score (Yellow and Green)
What does your scanner score mean?
High Score (Blue and Purple)
Your scanner will provide you with an initial result
on the OLED screen with a color coded icon that
represents a scan result range. A more detailed result
that actually provides you with a numerical score is
displayed in the app on your mobile device once you
have successfully completed a scan. But what does
your score mean? Your score is measurement of your
antioxidant levels, which is an indicator of your overall
health. The color/score chart below is divided into six
main score ranges:
You consume a high amount of fruits and vegetables.
You have optimal supplementation in your diet. Your
BMI is optimal (Body Mass Index; 19-23). You may
have low exposure to the sun and pollutants. Your stress
level is low.
Red: 10,000–25,000
Orange: 25,001–40,000
Yellow: 40,001–55,000
Green: 55,001–70,000
Blue: 70,001–85,000
Purple: 85,001–100,000
©2013 MonaVie LLC
You consume a moderate amount of fruits and
vegetables. You have regular supplementation in your
diet. You may have a medium BMI (Body Mass Index;
24-27). You may have moderate exposure to the sun
and pollutants. Your stress level is moderate.
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Quick Scan vs. Life Score Scan
Quick Scan
Quick Scans are an optional feature that is an effective
prospecting tool. A Quick Scan is a fast (5 seconds)
scan that may be quickly set up and used on several
people at once, such as at a home business review. To
use Quick Scans, you must pay a separate Quick Scan
fee through the Virtual Office. This monthly fee allows
an unlimited number of Quick Scans.
Quick Scans are typically set up to run in events. For
example, if you have a prospecting meeting coming
up this evening, you may set up an event and call it
by a unique name. When the event takes place, all of
the Quick Scans from all attendees will be associated
with each other. The results of the entire group may
be shown together or broken down by groups (e.g.
distributor vs. non-distributor) for comparison. The results
are less detailed than a Life Score, but are adequate to
show potential customers and distributors a snapshot of
their antioxidant levels. Multiple scanners may be used
for one event for no additional charge to allow many
people to be scanned at once.
Life Score Scan
A Life Score scan is a complete scan (30 seconds)
that is tied to an individual to track their antioxidant
levels over time. This is the primary scan used to track
and measure customers and distributors and is the
most accurate, non-invasive antioxidant measurement
available in the marketplace today. This is a more
intimate recruiting and enrolling tool, unlike the Quick
Scan, which is a broad-stroke prospecting tool. Each
Life Score scan a person does is stored in MonaVie’s
secure database with their personal profile and may
be accessed online at any time by the distributor who
conducted the scan.
*Images in this guide represent general functions of the VIEW software app. Screen shots may vary depending on your device.
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How to Set Up a Quick Scan Event
1. Set up an event
Quick Scans are designed to be used as a prospecting
tool where you have several people present in one
location and would like to do a quick, less involved
scan of each person to give them a snapshot of their
antioxidant levels.
Here are the steps to set up an event:
a) Select “Create Quick Scan Event” from the
VIEW app
b
Note: If you have not purchased the Quick
Scan option in the Virtual Office, the Create
Quick Scan Event option will not appear in the
menu
b) Name the event you would like to create and
press Continue. The event is now created and
tied to your distributor ID number. Note: If you
leave the event you have created and wish to
log back in later, you need to enter your event
again by clicking on the Join my Quick Scan
Event option and entering the name.
c) Perform a Quick Scan:
c
1) Select the Yes or No radio button in the
message dialog: Is Subject a Distributor?
2) Select Start Quick Scan button
An event may only be set up 24 hours prior to the
actual event. Any event that has not been used within
that time period will be deleted.
*Images in this guide represent general functions of the VIEW software app. Screen shots may vary depending on your device.
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How to Set Up a Quick Scan Event
CONTINUED
2. Join a Quick Scan event
Once a Quick Scan event has been created by you
or another distributor that has paid for the Quick Scan
feature, you may join that event and begin scanning
potential customers into the system even if you haven’t
bought the quick scans yourself. To enter into an event:
a) Select “Join Quick Scan Event” option.
b) Enter the distributor ID of the person that created the
event and the event name and press “Join Event” on
the right hand side. If you created the event, enter the
event name and press “Join My Event” on the left hand
side.
b
d) Next, select whether the person you are about to
scan is a distributor or not.
e) Have the person you are scanning place their finger
in the scanner. Please note that it is important to use
the same finger on subsequent scans in order to ensure
an accurate assessment of the person’s antioxidant
levels. Placing a person’s finger in the scanner is
accomplished by raising the clamp and having the
person place their index finger of their right hand into
the scanning portal and onto the lens. Make sure that
the cradle fits comfortably and smoothly around the
edge of the fingertip so that the finger covers the lens
completely and no light is escaping from around the
edge of the finger tip.
d
Clamp
f) Click on the Start Scan button. A typical Quick Scan
takes less than ten seconds to complete
g) Repeat for additional people you wish to scan.
3. Using more than one scanner in an event
Lens
Once a distributor creates an event, other distributors
that have scanners may join that event. This is very
useful for large events where many people need to be
scanned quickly. Only the person that creates the event
needs to have paid for the Quick Scan feature. There
is no limit to the number of scanners that may be used
in a single event. Each distributor that joins the event
must use the distributor ID of the event creator and
unique event name they created for the event. Again,
an event must be created no more than 24 hours prior
to the actual event.
e
*Images in this guide represent general functions of the VIEW software app. Screen shots may vary depending on your device.
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How to Conduct a Single Quick Scan
Quick Scans are designed to be used as a prospecting
tool in situations where you would like to do a quick,
less-involved scan to give people a snapshot of their
antioxidant levels.
Here are the steps to perform a single quick scan:
a) Select “QUICK SCAN” from the View app
Note: If you have not purchased the Quick Scan
option in the Virtual Office, the Create Quick Scan
Event option will not appear in the menu.
b
b) Enter the subject name
c) Select the radio button indicating whether the
person is a distributor or not
Clamp
d) Have the person you are scanning place their finger
in the scanner. Please note that it is important to
use the same finger on subsequent scans in order
to ensure an accurate assessment of the person’s
antioxidant levels. Placing a person’s finger in the
scanner is accomplished by raising the clamp and
having the person place their index finger of their
right hand into the scanning portal and onto the
lens. Make sure that the cradle fits comfortably and
smoothly around the edge of the fingertip so that
the finger covers the lens completely and no light is
escaping from around the edge of the finger tip.
Lens
e) Click the “START QUICK SCAN” button
d
f) The scanner will start working and the OLED
display will show a white circle building clockwise
as the scan progresses. While the scan is being
conducted, it is important to have the person being
scanned keep his or her finger still in the scanning
portal.
g) When the scan is complete, the results will display
on your mobile device screen. The raised color
figure on the mobile app screen will give you an
overall indication of your antioxidant levels.
g
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How to Conduct a Life Score Scan
To conduct a Life Score scan, make sure you are
paired and linked with your scanner and follow these
steps:
a) Open the VIEW app on your device.
b) Select the Life Score scan option from the menu.
If you are scanning a new person, click on “New
Subject” and enter all the information on the screen.
c) Click the Continue button.
d) Once all the fields are complete, have the person
you are scanning place their finger in the scanner.
Please note that it is important to use the same finger
on subsequent scans in order to ensure an accurate
assessment of the person’s antioxidant levels. Placing
a person’s finger in the scanner is accomplished by
raising the clamp and having the person place their
index finger of their right hand into the scanning
portal and onto the lens. Make sure that the cradle
fits comfortably and smoothly around the edge of the
fingertip so that the finger covers the lens completely
and no light is escaping from around the edge of the
finger tip.
b
Clamp
d
e) Select “Yes” or “Cancel” button on the message box:
“Is the subject ready to be scanned?” One scan will be
deducted from your account.
A Life Score scan takes around 30 seconds to
complete. While the scan is being conducted, it is
important to have the person being scanned keep their
finger that is in the scanning portal still.
As the scan is being conducted, the screen will show
a progress circle icon that will build clockwise as the
scan is progressing.
f
f) Select whether the person being scanned wants to
enroll in MonaVie’s money back guarantee or not.
g) When the scan is complete, your results will display
on your mobile device screen.
The raised color figure will represent your score range.
The actual quantified score is displayed at the top of
screen.
g
*Images in this guide represent general functions of the VIEW software app. Screen shots may vary depending on your device.
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How to Conduct a Life Score Scan
CONTINUED
How to conduct a Life Score scan if subject has
been scanned before
To conduct a Life Score scan, make sure you are
paired and linked with your scanner and follow these
steps:
a) Open the VIEW app on your device.
b) Select the “Life Scan” option from the menu. If it’s
someone you have already scanned, click on their
name and their data will be auto-populated.
b
c) Click the Perform Scan button.
d) Click the Edit button to update Subject information
A Life Score scan takes around 30 seconds to
complete. While the scan is being conducted, it is
important to have the person being scanned keep their
finger that is in the scanning portal still.
As the scan is being conducted, the screen will show
a progress circle icon that will build clockwise as the
scan is progressing.
e) Select whether the person being scanned wants to
enroll in MonaVie’s money back guarantee or not.
e
f) When the scan is complete, the results will display
on your mobile device screen.
The raised color figure will represent your score range.
The actual quantified score is displayed at the top of
screen.
f
*Images in this guide represent general functions of the VIEW software app. Screen shots may vary depending on your device.
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Technical Support
If you need assistance with your device, please contact
the MonaVie customer support for help.
Email: viewsupport@monavie.com
Call: 1-866-348-1388
*Images in this guide represent general functions of the VIEW software app. Screen shots may vary depending on your device.
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