User’s Guide
Creative WebCam NX Pro
Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology
Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose without the written permission of Creative Technology Ltd. The software described in this
document is furnished under a license agreement and may be used or copied only in accordance with the terms of the license agreement.
It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee may
make one copy of the software for backup purposes.
Copyright © 1998-2004 Creative Technology Ltd. All rights reserved.
Version 1.2
March 2004
© Copyright 2004, Creative Technology Ltd. All Rights Reserved. The Creative logo, Sound Blaster and Blaster are registered trademark
of Creative Technology Ltd. in the United States and/or other countries. Microsoft, MS-DOS, and Windows are registered trademarks of
Micosoft Corporation. All other brand and product names listed are trademarks or registered trademarks of their respective holders.
Contents
Contents
Before You Begin........................................................................................................................................... iv
Package Contents ................................................................................................................................ iv
README file.......................................................................................................................................... iv
Minimum System Requirements ..................................................................................................... iv
Product Registration............................................................................................................................ v
Document Conventions..................................................................................................................... v
1 Installing Creative WebCam NX Pro
About Creative WebCam NX Pro....................................................................................................
Installing Creative WebCam NX Pro .................................................................................................
In Windows 98/98SE /Me/2000/ XP..........................................................................................
Verifying the installation in Windows 98/98SE and Windows Me.........................
Verifying the installation in Windows 2000 & XP .......................................................
1-1
1-2
1-2
1-5
1-5
2 Using PC-CAM Center
Starting PC-CAM Center........................................................................................................................
Capturing Images and Video ..................................................................................................................
Taking a Photo..................................................................................................................................
Recording a Video ...........................................................................................................................
Viewing a Photo .........................................................................................................................................
Viewing a Video..........................................................................................................................................
Reactivating the Camera .........................................................................................................................
Starting PC-CAM Center Help.............................................................................................................
2-1
2-2
2-2
2-2
2-3
2-3
2-3
2-4
3 Creative WebCam NX Pro Applications
Creative PC-CAM Center...................................................................................................................... 3-1
i
Creative WebCam Monitor................................................................................................................... 3-1
Appendixes
A Technical Specifications
Construction ..........................................................................................................................
Power .......................................................................................................................................
Sensor.......................................................................................................................................
Video Resolution...................................................................................................................
Picture Resolution - Still mode.........................................................................................
Video formats.........................................................................................................................
Exposure control ..................................................................................................................
Color balance.........................................................................................................................
Field-of-view ...........................................................................................................................
Depth-of-field.........................................................................................................................
Port compatibility..................................................................................................................
Software compatibility.........................................................................................................
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-1
A-2
B Troubleshooting
Problems Using Creative WebCam NX Pro ................................................................................... B-1
Problems in Windows XP ...................................................................................................................... B-3
C Note on USB Compatibility
ii
Introduction
Introduction
Creative WebCam NX Pro is a digital video camera kit that gives you everything you
need to capture 24-bit still images and video in 16.7 million colors. Not only that, it
also allows you to communicate face-to-face with others on the Internet!
Applications included
on your Installation
CD may vary
depending on camera
model and region of
purchase.
Creative WebCam NX Pro comes with the following software:
❑ Creative PC-CAM Center
❑ Creative WebCam Monitor
For more information, see "Creative WebCam NX Pro Applications" on page 3-1.
Before You
Begin
Package Contents
Your Creative WebCam NX Pro package contains the following items:
❑ Creative WebCam NX Pro with USB cable attached
❑ Creative WebCam NX Pro installation CD
❑ Quick Start booklet
README file
The README file on the CD-ROM contains information not available at the time of
printing. Read the file before you begin installing Creative WebCam NX Pro.
Minimum System
Requirements
❑
❑
❑
❑
233 MHz Pentium® II or higher IBM® compatible PC
32 MB RAM
250 MB free hard disk space
Available USB port or a USB hub with external power supply
❑ Microsoft® Windows® 98/98SE, Windows Me, Windows 2000 or Windows XP
❑ 16-bit color display at a resolution of 1024 x 768 pixels
❑ CD-ROM drive installed
Introduction iv
❑ Sound Blaster® or other Windows-compatible audio card. Sound Blaster 16 or
higher required for simultaneous two-way conversation with full-duplex support.
For Videoconferencing
❑ Microphone
❑ Modem or LAN access to the Internet at 28.8Kbps or faster
Product
Registration
Enjoy a host of benefits by registering your products during installation, or at
www.creative.com/register. Benefits include:
❑ Service and Product Support from Creative
❑ Exclusive updates on promotions and events!
Document
Conventions
Tip. This tells you about short cuts or hints relating to a feature.
Note. This highlights additional or important information about a
feature.
Caution! This highlights proper usage of your product. Use this
information to avoid risky situations.
Warning! This warns you of possible hazards to yourself or your
product, that may result in injury or damage.
Introduction v
Installing Creative WebCam NX
Pro
Installing Creative WebCam NX Pro
This chapter tells you how to quickly install Creative WebCam NX Pro.
About
Creative
WebCam NX
Pro
Figure 1-1 highlights the features of Creative WebCam NX Pro.
Snapshot button
Press it to launch
PC-CAM center and
capture images
Focus ring
Adjusts the view
focus. Point the
lens toward your
subject and then
rotate this ring in
a clockwise or
counterclockwise
motion until the
image is in focus.
USB cable
Hinged lever for
mounting camera on
LCD display panel
USB connector
Front View
Side View
Figure 1-1: Creative WebCam NX Pro
Installing Creative WebCam NX Pro 1-1
Installing
Creative
WebCam NX
Pro
Follow the installation procedures for your operating system.
In Windows 98/
98SE /Me/2000/ XP
1.
Do not connect Creative WebCam NX Pro to your computer before installing the
drivers. If you accidentally begin installation with Creative WebCam NX Pro
connected, the Add New Hardware Wizard or Found New Hardware
Wizard dialog box appears. Click the Cancel button.
2.
Insert the Creative WebCam NX Pro Installation CD into your CD-ROM drive. If
it does not run automatically, click Start -> Run and type
d:\ctrun\ctrun.exe (replace d:\ with the drive letter of your CD-ROM drive).
3.
Click the options for installing drivers and applications.
4.
Follow the instructions on the screen to complete the installation.
You may be asked, after an application is installed, if you want to restart your
computer. Select No until all the drivers and applications are installed.
• You can install the
WebCam with your
computer turned
on.
• The USB port(s) on
your computer may
be found on the
front panel and/or
the back panel.
• You can attach the
WebCam to a USB
hub with an
external power
supply.
Installing Creative WebCam NX Pro 1-2
5.
If you have a
microphone, plug it
into your computer’s
microphone
connector. For further
information, please
read the
documentation for
your microphone
connector.
Place your Creative WebCam NX Pro on top of your computer monitor or other
flat surface. For LCD flat panel monitors or notebook computers, use the
integrated hinged lever to balance the camera. See Figure 1-2.
USB port
Hinged
lever
Figure 1-2: Connecting Creative WebCam NX Pro to your computer
For Windows 98/98SE and Windows Me only
6.
Connect the Creative WebCam NX Pro’s USB cable to an available USB port on
your computer (Figure 1-2). Windows automatically detects the device.
i.
If you are prompted to insert the Windows 98 or Windows Me CD, replace
the Creative WebCam NX Pro Installation CD with the appropriate CD.
Note: Windows 98 is available in various editions. Be sure to use the
correct edition for your system.
ii. In the Insert Disk dialog box, click the OK button.
iii. Follow the instructions on the screen.
7.
Click the Finish button, and then restart your computer if you are prompted to
do so.
Installing Creative WebCam NX Pro 1-3
For Windows 2000 only
6.
When a Digital Signature Not
Found dialog box appears, telling
you that Creative WebCam NX Pro
has been detected, click the Yes
button.
7.
Click the Finish button, and then
restart your computer if you are
prompted to do so.
For Windows XP only
After connecting your camera, Windows
automatically detects the device.
6. When the Found New Hardware
Wizard dialog box appears, select
Install the software
automatically (Recommended),
and then click the Next button.
Figure 1-3: Digital Signature Not Found
dialog box.
Installing Creative WebCam NX Pro 1-4
7.
When a Hardware Installation Dialog
box appears (Figure 1-4), ignore the
message and click the Continue
Anyway button. For more details on
this warning message, see "Problems
in Windows XP" on page B-3.
Installation will be complete in a while.
8.
Click the Finish button, and then
restart your computer if you are
prompted to do so.
Figure 1-4: Hardware Installation
dialog box
Verifying the
installation in
Windows 98/98SE
and Windows Me
Verifying the
installation in
Windows 2000 &
XP
1.
Right-click the My Computer icon on your desktop.
2.
On the menu that appears, click Properties.
3.
In the System Properties dialog box, click the Device Manager tab.
4.
Click the plus (+) sign next to the Imaging Device icon.
The entry “Creative WebCam NX Pro” should appear.
1.
Right-click on My Computer.
2.
On the menu that appears, click Properties.
3.
In the System Properties dialog box, click the Hardware tab.
4.
Click the Device Manager button. A window appears.
5.
Click the plus (+) sign next to the Imaging Device icon.
The entry “Creative WebCam NX Pro” should appear.
Installing Creative WebCam NX Pro 1-5
Using PC-CAM Center
Using PC-CAM Center
This chapter tells you how to quickly set up Creative WebCam NX Pro as a Web
Camera using PC-CAM Center software.
For detailed information about the application’s features and settings, refer to its
Help file. (See “Starting PC-CAM Center Help” on page 2-4.)
Starting
PC-CAM
Center
• If PC-CAM Center
does not recognize
the camera
correctly, see
Appendix A,
“Troubleshooting.”
• PC-CAM Center
automatically
detects your
installed model of
Creative WebCam,
and disables any
unsupported
features in the user
interface.
PC-CAM Center is an easy to use application that enables you to take pictures and
record videos with the Creative WebCam NX Pro. You can also view pictures and
videos, and create and manage albums.
You can start PC-CAM Center in
any of the following ways:
❑ Click Start -> Programs ->
Creative -> Creative
WebCam -> Creative PCCAM Center.
❑ Double-click the Creative Cam
Detector icon
in your
taskbar.
This icon appears if, during
installation, you clicked the
option for Creative Cam
Detector to launch
automatically at Windows
startup.
❑ Plug your camera into the USB
Figure 2-1: PC-CAM Center screen.
port and let Windows
auto-detect it. You can choose to start PC-CAM Center in Live Video mode from
a popup window that appears.
Using PC-CAM Center 2-1
Capturing
Images and
Video
For more instructions on how to take a photo or record a video, refer to the PC-CAM
Center Help file. To launch PC-CAM Center Help, see "Starting PC-CAM Center Help"
on page 2-4
Taking a Photo
To take a photo:
1. In the PC-CAM Center window, click the Live Video button. The current
camera view is displayed in the Viewing window.
The Save
automatically check
box is selected, by
default.
2.
In the Save photo in box, select the destination album for your photo.
3.
To capture the image shown in the viewing window, click the Snap an image
button at the bottom of the window. By default, the photo is saved
automatically and added to the destination album.
To preview a photo:
1. Click the Save automatically check box to clear it, if you want to preview
each photo before deciding whether to save it to the destination album.
Recording a Video
2.
Click the Snap an image button to take a photo. A preview of the photo is
shown at the bottom-left corner of the Live Video window.
3.
Click the Save button if you wish to store it in the destination album.
To record a video:
1. In the PC-CAM Center window, click the Live Video button. The current
camera view is displayed in the Viewing window.
2.
In the Video size box, select a suitable resolution.
3.
In the Save video in box, select a destination album for your video.
4.
To start recording a video, click the Record video button.
The button starts blinking to indicate that recording is now in progress.
5.
To stop the recording, click the button again.
The button stops blinking. By default, the video is saved automatically and
added to the destination album.
Using PC-CAM Center 2-2
To preview a video:
1. Click the Save automatically check box to clear it, if you want to preview
each video before deciding whether to save it to the destination album.
Viewing a
Photo
Viewing a
Video
Reactivating
the Camera
2.
Click the Record video button to start recording.
3.
After you stop recording, click the Play button on the bottom left-hand corner
of the Live Video window to preview the video.
4.
If you wish to store it in the destination album, click the Save button after
previewing the video.
1.
Click the My Album button. PC-CAM Center is now in My Album mode.
2.
In the My Album box, click the My Photo folder and then click the album that
contains the photos that you want to view.
Thumbnails of photos in the album are displayed in the Thumbnails window.
3.
Double-click the thumbnail of the photo displayed in the Thumbnails window.
The photo, in its actual size, is displayed in the PC-CAM Center Viewing
window.
If you are not satisfied with the result, you can select a higher resolution, and
then capture the image again.
1.
Click the My Album button. PC-CAM Center is now in My Album mode.
2.
In the My Album box, click the My Video folder and then click the album that
contains the video that you want to view.
Thumbnails of videos in the album are displayed in the Thumbnails window.
3.
Double-click the thumbnail of the video you want to view.
The video plays in the Viewing window.
If you are not satisfied with the result, you can select a higher resolution, and
then capture the video again.
If your computer goes into standby mode, your camera will go into suspend mode.
You can reactivate the camera and computer by moving the mouse or pressing a
key on the keyboard.
Using PC-CAM Center 2-3
Starting PCCAM Center
Help
This Help file contains instructions on how to use PC-CAM Center to take photos and
record videos. It also teaches you how to optimize settings to take high quality
photos and videos.
To start the Help file:
1. Click the PC-CAM Center logo at the top left corner of PC-CAM Center’s main
window.
2.
On the PC-CAM Center menu, click Help.
Using PC-CAM Center 2-4
Creative WebCam NX Pro
Applications
Creative WebCam NX Pro Applications
The Creative WebCam NX Pro application CD includes the following:
❑ Creative PC-CAM Center
❑ Creative WebCam Monitor
Creative PCCAM Center
This powerful application lets you take pictures or record videos and store them in
albums. You can also export pictures or videos to other programs, or send them as
attachments in your e-mail message. There are various settings for you to adjust,
allowing you to optimize the quality of your pictures and videos. For details, see
"Using PC-CAM Center" on page 2-1.
Creative
WebCam
Monitor
Want to put a live snapshot of your office, coffee pot, or even your fishtank on your
web page? Creative WebCam Monitor is the application to look at. Just point your
camera at your subject and pick a time interval. WebCam Monitor does the rest,
including uploading the snapshots to the Internet. WebCam Monitor also acts as a
motion-detecting security system which automatically e-mails you when somebody
comes near your PC while you are not present.
Creative WebCam NX Pro Applications 3-1
Technical Specifications
Technical Specifications
Construction
❑ USB Port version: Remote camera head with a USB cable
Power
❑ From a USB port or USB hub with an external power supply
Sensor
❑ CMOS image sensor
Video Resolution
❑ Up to 640 x 480 pixels on a Minimum System
Picture Resolution Still mode
❑ Up to 640 x 480 pixels
❑ With software interpolation: Up to 1024 x 768 pixels
Video formats
❑ RGB24
❑ I420
Exposure control
❑ Automatic
Color balance
❑ Automatic
Field-of-view
❑ 40 degrees +/- 5% (horizontal)
Depth-of-field
❑ 15 centimeters (6 inches) to infinity
Port compatibility
❑ USB Port version: Universal Serial Bus port
Technical Specifications A-1
Software
compatibility
❑ TWAIN, Video for Windows, WDM MiniDriver for DirectShow and Still Image driver
(STI) that runs in Windows 98, Windows 98 SE, Windows 2000, Windows Me and
Windows XP
Technical Specifications A-2
Troubleshooting
Troubleshooting
If you have a technical problem with this product, you may wish to consult our selfhelp tool “Knowledgebase” for online troubleshooting and solutions. Go to
www.creative.com and select your region.
Problems
Using Creative
WebCam NX
Pro
An application reports that the video driver is already in use, or that the
camera cannot be found.
Do the following:
❑ The camera is not properly connected. To resolve this problem, ensure that the camera’s
USB connector is inserted, and that the USB connector is enabled in the BIOS. Refer to
your computer’s documentation for information on the BIOS.
❑ Reinstall the video capture drivers and restart your computer.
Troubleshooting B-1
The camera’s Power LED does not light
up, or in Windows 98/98 SE, Me and
2000, the computer restarts for no
apparent reason.
You may have USB devices drawing too
much power from your computer. This
can happen especially when connecting
USB devices to a passive or selfpowered USB hub. In Windows XP, a
dialog box similar to Figure B-1
appears.
Do the following:
❑ Connect the camera directly to your
computer’s USB port.
❑ Use a USB hub with an external power
supply.
Figure B-1: USB Hub Power Exceeded
dialog box
Insufficient system resources reserved for the USB port, causing the
system to be unable to function.
There are too many devices in the system, causing IRQ problems with the
system’s USB controller.
Do the following:
1.
Remove some devices from the system.
2.
Restart the system.
The system will rearrange the resources automatically.
Troubleshooting B-2
Problems in
Windows XP
A Hardware Installation error message appears on a Windows XP
operating system when applications are being installed.
At the time of this product's release, Microsoft strongly encouraged companies to
submit their hardware solutions for certification. If a hardware device driver is not
submitted, or does not qualify, for Microsoft certification, a warning message similar
to the one below appears.
You may see this message when installing a driver. If you do, you may choose to
click the Continue Anyway button. Creative has tested the driver on Windows XP,
and it does not impair or destabilize your computer.
Troubleshooting B-3
Note on USB Compatibility
Note on USB Compatibility
To look for a USB
compatible product,
you can visit the
product search page at
the official USB Web
site: http://
www.usb.org/app/
search/products.
While testing Creative WebCam NX Pro on motherboards with integrated Universal
Serial Bus (USB) ports, we encountered a small number of motherboards that do
not meet the USB specification exactly. These and other non-USB-compliant
motherboards may not operate correctly with Creative WebCam NX Pro.
Fortunately, the manufacturers of some of these motherboards have released new
versions of motherboards or BIOS to address the problem.
If the setup program warns you that your motherboard’s USB port is incompatible
with Creative WebCam NX Pro, or if the camera does not work on your system and
you suspect that the problem may be related to your computer’s USB port, the
following is a list of available options:
1. Contact your computer vendor.
Your computer vendor may be able to upgrade your motherboard or its BIOS to
a newer version that addresses USB incompatibilities.
2.
Use a PCI host adapter that provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend
this approach.
3.
Attach the Creative WebCam NX Pro to a USB hub with an external power
supply.
Some USB devices (such as monitors) also operate as USB hubs; you can also
buy USB hubs which are to be attached to your computer’s USB port. However,
in some cases, attaching a USB hub to a non-USB-compliant USB motherboard
connector will not solve the problem.
C-1