Duet Master - S7 Series
Let’s get started
S7 Series
vax.co.uk
Let’s talk safety
Basic
safety
precautions
Don’ts
Do’s
This steamer is intended for household use only and NOT for
commercial or industrial use.
• Only use the steamer indoors and keep the area you’re
cleaning well lit.
• Keep fingers, hair and loose clothing away from moving parts
and openings whilst using the steamer.
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge, if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
• Don’t touch any hot areas/accessories on the steamer.
It’s normal for the steamer and accessories to heat up during
use, always turn off and allow them to cool down before
handling or changing accessories.
• Don’t leave the steamer plugged in when unattended.
• Don’t use the steamer if it has been dropped, damaged,
immersed in water or left outdoors.
• Don’t run over the power cord or use steamer if the power
cord or plug is damaged. Please contact our Customer Care
Line on: 0330 026 8455 (Mon-Fri 8.30am-6.30pm,
Sat 9.00am – 5.00pm).
• Always fill the water tank with water only, never add perfume,
stain remover or products containing alcohol.
• Always vacuum your carpets thoroughly and make sure
hard floor areas are free from grit and debris before using
the steamer.
• Always unplug the steamer before carrying out
any maintenance.
• Always replace the fuse in the plug with a British 13amp fuse.
Always protect the power cable from heated surfaces or near
open flames.
Let’s talk safety
Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision.
• Please refer to floor manufacturer’s care recommendations before use,
and test your flooring/carpet/rugs by running the steamer over a small hidden
area, if no pile distortion or no damage occurs continue cleaning. Not suitable
for use on wax polished floors or furniture, acrylic surfaces and synthetic,
velvet or steam/water sensitive materials.
• This steamer should not be used to clean electrical appliances such as
microwaves, televisions and electrical heating systems etc.
• Only Vax recommended tools should be used with the steamer.
• Don’t handle the plug or use the steamer with wet hands.
• Don’t pull or carry the steamer by the power cord. Don’t use the power cord
as a handle, pull the power cord around corners, sharp edges or close a door
over the power cord. Don’t unplug steamer by pulling on the power cord.
• Don’t attempt to remove blockages with sharp objects as this may cause
damage to the steamer, remove blockages only as instructed in this guide.
• Don’t aim the steamer at people, animals, plants and electrical components
such as the interior of ovens or wires. Never touch the steam jet from a short
distance (there is a risk of scalding).
• Don’t use the steamer with incorrect voltage as this may result in damage
or injury to the user. The correct voltage is listed on the ratings label.
• Use only CE approved 13amp extension cords, non-approved extension cords
may overheat. Care should be taken to arrange the extension cord as it could
be a trip hazard.
• Always carry the steamer by the handle.
• Store the steamer in a cool, dry area. Before storing the steamer please
ensure the water tank is thoroughly clean and dry.
Please keep instructions for further use and use only as instructed in
this guide.
Thank you for buying this Duet Master S7 Series.
Taking care of your floors
The Duet Master is designed to make steaming floors, upholstery and surfaces regularly, as
effective and efficient as possible and this user guide will help you get the most out of
your machine.
Maintaining your home with the Duet Master will ensure it stays hygienically clean.
Maintaining your floors will ensure they keep their appearance for longer. You’ve chosen floors
for your home for a reason and Vax will help you take good care of them.
Taking care of your Duet Master
Also inside this guide are instructions on maintaining your new machine, so that it’s always
ready when you are to tackle your home.
Taking care of you
We’re here if you need us. Instead of taking me back
to the shop, simply visit:
vax.co.uk/support or call:
(UK) 0330 026 8455 (ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm
Calls are charged at the UK local rate. Please make a note of the serial number and model number
of the product before calling.
Alternatively, you can write to us at:
Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, WR9 0QH, UK
This User Guide can be found online at: vax.co.uk/support
Let us know what you think @VaxUK
Contents
Duet Master - S7 Series
Included with
your machine
Let’s talk safety
Getting to know your machine
Detailer tool
Hose
Getting started
Window squeegee
/Upholstery tool
Concentration
nozzle
Using your machine
Taking care of your machine
Accessories
connector
Grout brush
Small plastic brush
Let’s talk technical
Large plastic brush
What to do if it goes wrong
Metal brush
Getting in touch
Scraper tool
Shoulder strap
Accessories
Window cloth
S7-A model also includes
Microfibre
cleaning pad
BBQ Tool
Carpet glider/Cooling base
S7-A+ model also includes
Accessories
storage bag
BBQ Tool
Pro clean
pads x3
Floor head &
Nano head
(alternative floor head)
Measuring jug
Descaling pin
Getting to know your machine
Handle
Steam release trigger
Upper cord clip
Lower cord clip
Handle release button
Clean water tank
Hard water filter
(hidden)
On/Off button
LED indicator
Floor head release button
Floor head
Accessories & Consumables*
Technical Specification
Product
Model code
Duet Master Duet Master Duet Master
Total Home Total Home Total Home
Master
Master
Pro
S7
S7-A
S7-A+
Wattage
1600w
1600w
1600w
Voltage
220-240v
220-240v
220-240v
Water tank capacity
0.4l
0.4l
0.4l
Cord length
7m
7m
7m
2.7kg
2.7kg
2.7kg
Weight
Subject to technical change without notice.
Hard Water Filter Kit (Type 1)
1-1-133327-00
Carpet Glider (Type 1)
1-1-132671-00
Microfibre Cleaning Pads (Type 1)
1-1-131448-00
Shoulder Strap
1-1-132373-00
Steam Accessory Brush Kit (Type 3)
1-1-132730-00
Pro Cleaning pads (Type 6)
1-1-132319-00
Steam Accessory Tool Kit (Type 2)
1-1-132731-00
*To purchase consumables and accessories, please visit vax.co.uk
e 6)
Getting started
CAUTION: The steamer head gets very hot during use. Always switch off the steamer before emptying the water
tank or changing the cleaning pads/accessories.
IMPORTANT: Please refer to floor manufacturer’s care recommendations before use and test the steamer on an
hidden area of flooring/surface to begin with.
Before you begin cleaning
• Test for colour fastness in a small hidden area of upholstery/fabric to check for colour removal before use.
• When using the steamer, basic safety precautions should always be observed.
• Don’t aim the steamer at people, animals, plants and electrical components such as interior of ovens or wires.
Never touch the steam jet or floor head from a short distance (there is a risk of scalding).
• The steamer is equipped with a thermostat and a thermal cut-out. If for any reason the steamer overheats it will
switch off. If this happens turn off and unplug the steamer, allow to cool for a least 2 to 4 hours and re-start.
• Don’t use hot or boiling water to fill clean water tank.
Assembling your steamer
Push the main body down
into the floor head until it
clicks into place.
Stand the steamer upright
by pushing the main body
forward to lock into position.
Push the handle into main
body until it clicks into place.
Using your machine
Filling water tank
Press the water tank
release button and pull tank
to remove.
Pull the tab on water tank
cap to open.
Fill water tank with
max 400ml of water.
Replace cap and push
firmly to close.
To replace water tank, line
up base of water tank into
ridge of steamer. Push to
click into place.
IMPORTANT: Never use the steamer without a cleaning pad attached to the floor head. Never leave the steamer in one
spot for extended period of time or with a damp or wet pad attached as this may damage the floor surface.
Using your steam mop
Place the microfibre pad on
the floor white side facing
up. Place Steamer onto pad
making sure the entire pad
covers the floor head.
Plug into mains and press
the power button to
switch on.
The blue light will illuminate
to show power on and
steamer is heating.
The green light will illuminate
to show the steamer is ready
to use. The green light will
go off when the steamer
is re-heating.
Place your foot onto the
floor head and pull handle
backwards to recline.
To produce steam squeeze
the trigger in short bursts.
Don’t hold the trigger
continuously to prevent
over wetting floors.
Move the steamer slowly
backwards and forwards
across the floor paying
particular attention to high
traffic areas. Squeeze/
release trigger as required.
Hold corner of pad down
with your foot and lift
steamer to remove.
CAUTION: Always allow the steamer to fully cool down before removing the microfibre pad.
Using your machine
IMPORTANT: When using on carpets, always make sure the microfibre cleaning pad covers the floor head entirely
before using the carpet glider. Only use the carpet glider when refreshing carpets
Refreshing carpets
Place the microfibre pad on
the floor white side facing
up. Place steamer onto pad
making sure the entire pad
covers the floor head.
With microfibre pad
attached, place steamer
into the carpet glider.
The carpet glider should
only be used when
refreshing carpets.
Plug into mains and press
the power button to
switch on.
The blue light will illuminate
to show power on and
steamer is heating.
The green light will
illuminate to show the
steamer is ready to use.
The green light will go
off when the steamer is
re-heating.
Place your foot onto the
floor head and pull handle
backwards to recline.
To produce steam squeeze
the trigger in short bursts.
Don’t hold the trigger
continuously to prevent
over wetting carpets.
Move the steamer slowly
backwards and forwards
across the carpet paying
particular attention to high
traffic areas. Squeeze/
release trigger as required.
Lift steamer off
carpet glider.
Hold corner of pad down
with your foot and lift
steamer to remove.
CAUTION: Always allow the steamer to fully cool down before removing the microfibre pad.
Using your machine
Using the Nano head (S7-A+ Only)
Quick and easy release to remove stubborn stains for better cleaning results.
Hard tough bristles to
agitate stubborn stains.
Hold side floor head down
with your foot and lift
steamer to release
Nano head.
Place your foot onto the
Nano head and pull handle
backwards to recline.
IMPORTANT: Test for colourfastness on a small hidden area of upholstery/fabric to check for colour removal
before use
Using the handheld steamer
Push the handle release
button and lift the handle to
remove from main body.
Push the floor head release
button and lift the main
body from the floor head
to remove.
Push the accessory
connector onto the steamer
nozzle until it clicks
into place.
Choose an accessory.
Line up accessory with
concentration nozzle, twist
and push to lock into place.
Press the on/off button to
switch on.
Line up the concentration
nozzle with the accessory
connector, twist and push
to lock into place.
Using your machine
CAUTION: Always allow tools and accessories to cool down before removing.
Attaching the accessory hose
Push the accessory
connector onto the
steamer nozzle until it
clicks into place.
Line up hose with the
accessory connector, twist
and push to lock into place.
Line up accessory with
concentration nozzle, twist
and push to lock into place.
Press the on/off button to
switch on.
Line up concentration
nozzle with the hose, twist
and push to lock into place.
Choose an accessory.
TIP
After connecting the hose,
concentration nozzle and tools
check they are securely fitted
and locked in place before
turning on.
Using your machine
IMPORTANT: Accessories can only be attached with the concentration nozzle. Taps should be turned off when
steaming around them. Don’t steam clean ovens, oven surfaces or grills when hot. Allow to cool to room temperature.
Using the tools
Concentration nozzle
Use to remove soap scum
in baths and shower
enclosures and to clean
stubborn stains in kitchens.
Brushes
Ideal for any surface from
tiles, sinks, toilets and
oven tops.
Grout brush
Lifts embedded dirt from
in between tiles.
Detail nozzle
For hard to reach areas
e.g. around taps.
Scraper tool
Ideal for removing dried
on residue from ovens,
work surfaces and pans.
BBQ tool
Ideal for removing dried
on residue from BBQ grills.
CAUTION: Always allow tools and accessories to
cool down before removing.
Window squeegee tool
Great for leaving your
windows, tiles and mirrors
gleaming.
Upholstery/cloth tool
Attach the cloth to the
squeegee tool for use on
upholstery and clothes.
TIP
After connecting the hose,
concentration nozzle and tools
check they are securely fitted
and locked in place before
turning on.
Taking care of your machine
IMPORTANT: Don’t leave water in the tank between uses, this can effect the steamers performance, the water tank
should to be emptied and rinsed after each use.
Emptying the water tank
Press the water tank
release button and pull
tank to remove.
Pull the tab on water tank
cap to open.
Empty any excess water
over the sink.
Press the button on the
neck of the machine to
remove the floor head.
Using the de-scaling pin,
insert the full length of the
pin into the nozzle. It may
be necessary to twist the
pin to insert fully.
Clearing blockages
If there is an obstruction to
the steam flow through the
machine, steam may
be released through the
bleed valve.
Remove the pin from
the nozzle. Holding the
main body of the steamer
vertically, tap the nozzle on
a hard surface to release
any mineral deposits.
Taking care of your machine
IMPORTANT: Don’t operate the steamer without hard water filter in place. The condition of the filter affects the
performance of your steamer, check and change filter periodically. If you live in a hard water area the filter will
discolour or darken over time. Depending on water hardness and frequency of use, the filter should be changed
every 3 to 6 months (or if the filter has discoloured).
Changing the hard water filter
Remove water tank to
access the hard water filter.
Pull hard water filter
to remove.
New filter
(beige/cream colour).
Hard water filter should
be replaced every 3-6
months or if discoloured
and darkened.
IMPORTANT: Never use bleach or fabric softener when washing the microfibre pad. Always allow the steamer to fully
cool down before removing the microfibre pad.
Cleaning the microfibre pad
!
40˚C
MAX
Using your foot, hold the
corner of the microfibre
pad down, lift steamer
to remove.
All cleaning pads are
machine washable
(Max 40°C) allow to fully
dry before use.
Notes
What to do if it goes wrong
Problem
Solution
• Check the ‘This pack contains’ panel on the box to make sure
the part is included with your machine.
There is an
accessory missing.
The steamer has
no power.
Why is the steamer
not producing steam?
• Check the On/Off button has been pressed to on. The blue
light should illuminate when on.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always
replace with a British 13amp fuse.
• There may be no water in clean water tank, check the clean
water tank has water.
• Check the clean water tank is correctly fitted. Go to ‘Using
your machine’.
• Check the hard water filter is in place, not damaged or blocked
and need replacing. Go to ‘Taking care of your machine’.
• Steam path may be blocked. Go to ‘Let’s talk technical’.
• The cleaning pad may already be saturated or dirty,
wash the cleaning pad. Go to ‘Taking care of your machine’.
Why won’t the cleaning
pad pick up dirt?
Why is steam coming
from the side of the
steamer?
• Steam coming from the side of the machine may indicate a
blockage within the steamer. To clear any blockages go to
‘Let’s talk technical’.
CAUTION: Always unplug the steamer before performing maintenance/troubleshooting checks.
Getting in touch
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the steamer before calling.
Accessories
Don’t forget your accessories!
Order at: www.vax.co.uk/spares-and-solutions
Steam Cleaning Pads (Type 2)
1-1-133071-00
3 microfibre cleaning pads (type 2). Drawstring attachment ideal
for everyday cleaning. Machine washable for continuous use.
Coral Cleaning Pads (Type 3)
1-1-131643-00
These microfibre coral pads are super absorbent and are ideal for
removing stubborn stains. The pads attach to the steam cleaner using
a drawstring, to secure the pad in place over the steamer floorhead.
Pro Cleaning Pads (Type 6)
1-1-132319-00
3 pro cleaning pads. Ideal for stubborn stain removal throughout
your home. These cleaning pads attach to the base of the steam
mop, so it’s quick and easy to fit and remove.
Accessories
Microfibre Pet Pads (Type 9)
1-1-133265-00
Microfibre pet pads (Type 9) with one touch fit system. Ideal for
picking up pet hairs. Machine washable for continuous use.
Steam Mop Cleaning Pads
1-1-131864-00
A pack of triangular steam cleaning pads for your Vax Steamer’s
triangular floorhead.
Pack contains: 2x Microfibre Cleaning Pads, 2x Coral Pads.
Total Home Pads
1-1-132528-00
Avoid cross contamination between different areas of your home with
this Total Home cleaning kit. Kit contains 8 x coloured microfibre cleaning
pads for all areas of your home.
@VaxUK
Vax Ltd., 5th Floor 2 Colmore Square, 38 Colmore Circus, Queensway, Birmingham, B4 6BN, UK
email: info@vax.co.uk website: vax.co.uk
Version 1.0
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Limited, hereby on our own responsibility,
declare that the S7 Series is manufactured in compliance with the following Directives: Safety: 2006/95/EC
Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.
© 2014 All rights reserved. VAX®, VAX Lozenge are trade marks or registered trade marks of Techtronic Floor Care Technology Ltd.