User’s manual (Canada version)
EL51200/EL51250/EL51300/
EL51400
DECT 6.0 cordless telephone
with caller ID/call waiting
Congratulations
on purchasing your new AT&T product. Before using this AT&T product,
please read Important safety information on page 53 of this user’s manual.
Please thoroughly read the user’s manual for all the feature operations and
troubleshooting information you need to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model #: EL51200/EL51250 (two-handset system)
EL51300 (three-handset system)
EL51400 (four-handset system)
Type: DECT 6.0 cordless telephone
Serial #:
Purchase date:
Place of purchase:
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is
a trademark of the Telecommunications Industry Association.
Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and
help protect our environment. We are proud to mark this
product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.
© 2009-2010 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Quick start guide
Telephone base
Power adapter for
telephone base
Cordless handset
(2 for EL51200 or EL51250)
(3 for EL51300)
(4 for EL51400)
Charger for cordless handset
with power adapter installed
(1 for EL51200 or EL51250)
(2 for EL51300)
(3 for EL51400)
Wall mount bracket
Battery for cordless handset
(2 for EL51200 or EL51250)
(3 for EL51300)
(4 for EL51400)
Battery compartment cover
(2 for EL51200 or EL51250)
(3 for EL51300)
(4 for EL51300)
Telephone line cord
User’s manual
EL51200/EL51250/EL51300/
EL51400
DECT 6.0 cordless telephone
with caller ID/call waiting
Table of contents
Getting started
Speakerphone..........................................................16
Quick reference guide...................................................2
Ending a call.............................................................16
Telephone base and charger installation.............4
Redial..................................................................................17
Battery installation and charging.............................5
To review numbers in the redial list.............17
Battery installation...................................................5
To call a number from the redial list...........17
Battery charging........................................................6
To copy a number from the redial list
to the directory.......................................................18
Wall mount installation.................................................7
To delete a number in the redial list...........18
Tabletop to wall mount installation................7
Options while on calls................................................19
Wall mount to tabletop installation................9
Volume control........................................................19
Telephone settings
Mute..............................................................................19
Menu overview...............................................................10
Flash/call waiting..................................................19
Handset settings............................................................11
Temporary tone dialing.......................................20
Ringer volume..........................................................11
Chain dialing.............................................................20
Ringer tone...............................................................11
Join a call in process...........................................21
LCD language...........................................................12
Handset locator..............................................................22
Voicemail waiting (visual message
waiting) indicator...................................................12
Intercom.............................................................................23
To make and answer an intercom call........23
Clear voicemail indication.................................12
Key tone......................................................................13
To answer an incoming call during an
intercom call.............................................................23
Set date/time...........................................................13
Call transfer using intercom....................................24
Home area code.....................................................14
Directory
Dial mode...................................................................14
Directory overview........................................................25
Telephone operation
Shared directory.....................................................25
Making, answering and ending a call..................15
Directory memory capacity...............................25
Making a call............................................................15
Exiting the directory.............................................25
Temporary ringer silencing................................15
Speed dial overview..............................................25
Answering a call.....................................................16
Appendix
Create directory entries.............................................26
To create a new directory entry.....................26
Screen icons, indicator lights and
alert tones........................................................................40
To add a predialed telephone number
to the directory.......................................................27
Screen icons.............................................................40
Reviewing the directory.............................................28
Handset indicator lights......................................40
To review directory entries................................28
Telephone base indicator lights.....................41
To search by name................................................28
Handset alert tones..............................................41
Dialing, deleting and editing
a directory entry............................................................30
Handset display screen messages........................42
Troubleshooting.............................................................44
To dial a directory number................................30
Maintenance....................................................................52
To delete a directory entry...............................30
Important safety information..................................53
To edit a directory entry.....................................30
Safety information.................................................53
Speed dial locations....................................................31
Especially about cordless telephones.........53
To assign or reassign a directory entry
to a speed dial location......................................31
Precautions for users of implanted
cardiac pacemakers..............................................54
To clear a speed dial location.........................32
Pacemaker patients..............................................54
To dial a speed dial number.............................32
Especially about telephone answering
systems.......................................................................54
Caller ID
About caller ID...............................................................33
FCC Part 68 and ACTA...............................................55
Information about caller ID with
call waiting................................................................33
FCC Part 15......................................................................57
Limited warranty............................................................58
About home area code.......................................33
Technical specifications.............................................61
Caller ID history.............................................................34
DECT 6.0 digital technology.............................61
How caller ID history (call log) works.........34
Telephone operating range...............................61
Memory match.........................................................34
Index....................................................................................62
Caller ID operation.......................................................35
Missed (new) calls indicator.............................35
Reasons for missing caller ID
information................................................................35
To review the caller ID history........................36
To view the dialing options...............................37
To dial a number from the caller ID
history..........................................................................37
To delete caller ID history entries.................38
Saving a caller ID history entry in the
directory......................................................................38
ii
You must install and charge
the battery before using the
cordless handset.
See pages 5 and 6 for easy
instructions.
Install the telephone base close to a telephone wall jack and an electrical
outlet not controlled by a wall switch. The telephone base can be placed on a
flat surface or vertically mounted on the wall (page 7). For optimum range and
better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (page 4). The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or
telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or other cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
Getting started
Quick reference guide
DIR/VOLUME
REDIAL/PAUSE
Press to scroll up while in menus
(page 10).
Press to increase the listening
volume (page 19).
Press to show directory entries
when the handset is not in use
(page 28).
While entering names or numbers
in the directory, press to move the
cursor to the right (page 26).
Press repeatedly to view the last 20
numbers dialed (page 17).
While entering numbers,
press and hold to insert a dialing
pause (pages 15 and 26).
PHONE/FLASH
Press to make or answer a call
(page 15).
During a call, press to answer an
incoming call when you receive a
call waiting alert (page 19).
MENU/SELECT
Press to display the menu (page 10).
Once in the menu, press to select
an item or save an entry or setting
(page 10).
1
While reviewing a caller ID history
entry, press repeatedly to add or
remove 1 in front of the telephone
number before dialing or saving it
in the directory (page 37).
OFF/CLEAR
During a call, press to hang up
(page 16).
While using menus, press to cancel
an operation, back up to the
previous menu, or exit the menu
display (page 10).
Press and hold while the handset is
not in use to erase the missed calls
indicator (page 35).
0
While entering names in the
directory, press to add a space
(page 26).
TONE
During a call, press to send touchtone signals (page 20).
CID/VOLUME
SPEAKER
Press to turn on the handset
speakerphone. Press again to
resume normal handset use
(page 16).
MUTE/DELETE
During a call, press to mute the
microphone (page 19).
While predialing, press to delete
digits (page 15).
While reviewing the redial list,
directory, speed dial list or caller ID
history, press to delete an individual
entry (pages 18, 30, 31 and 38).
INT
Press to initiate an
intercom conversation or
transfer a call
(pages 23 and 24).
Press to scroll down while in menus
(page 10).
Press to decrease the listening
volume (page 19).
Press to show the caller ID history
when the handset is not in use
(page 36).
While entering names or numbers
in the directory, press to move the
cursor to the left (page 26).
#
When reviewing a caller ID history
entry, press repeatedly to view the
dialing options (page 37).
Getting started
Quick reference guide
The > symbol indicates
the feature to select.
Main menu
Using menus
DIRECTORY (page 26)
Press MENU/SELECT to enter the
main menu.
CALL LOG (page 36)
RINGERS (page 11)
SETTINGS (pages 12-14)
Press DIR or
menu items.
CID
to scroll through
Press MENU/SELECT to select or
modify a highlighted item.
>DIRECTORY
CALL LOG
Press
OFF/CLEAR to cancel an
operation, back up to the previous
menu, or exit the menu display.
HANDSET LOCATOR
Press to make the handsets beep so you can
locate them (page 22).
Getting started
Telephone base and charger installation
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Please contact your DSL service provider
for more information about DSL filters.
The telephone base comes ready for tabletop use. If you want to mount your
telephone on a wall, refer to Wall mount installation on page 7 for details.
Electrical outlet not
controlled by a wall
switch
Plug the large end of
the telephone base
power adapter into
an electrical outlet
not controlled by a
wall switch.
Telephone wall jack
Plug the other end of
the telephone line cord
into a telephone wall
jack.
DSL filter (not included) is
required if you have DSL
high-speed Internet service.
Telephone line cord
Route the cords
through the slots.
Plug the small end
of the telephone
base power adapter
into the power jack
on the bottom of the
telephone base.
Plug the large end
of the charger power
adapter into an
electrical outlet not
controlled by a
wall switch.
Ensure the small end
of the charger power
adapter is plugged
into the power jack
on the bottom of the
charger.
Plug one end of the
telephone line cord
into the TEL. LINE
jack on the bottom
of the telephone
base.
IMPORTANT INFORMATION:
Use only the power adapters provided with this
product. To obtain a replacement, visit our website at
www.telephones.att.com or call
1 (866) 288-4268.
Getting started
Battery installation and charging
Battery installation
Install the battery as shown below.
1. Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
2. Insert the supplied battery
with the label THIS SIDE
UP facing up as indicated.
3. Align the cover flat against
the battery compartment,
then slide it upwards until
it clicks into place.
CHARGE light
4. Charge the handset by placing it face up in
the telephone base or charger. The CHARGE
light is on when charging.
To replace the battery, press the tab and
slide the battery compartment cover
downwards. Lift out the old battery and
disconnect it from the handset. Follow the
instructions above to install and charge the
new battery.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BT166342). To order,
visit our website at
www.telephones.att.com, or call 1 (866) 288-4268.
Getting started
Battery installation and charging
Battery charging
Once you have installed the battery, the screen indicates
the battery status (see the table below). If necessary, place
the handset in the telephone base or charger to charge
the battery. For best performance, keep the handset in the
telephone base or charger when not in use. The battery is
fully charged after 16 hours of continuous charging. See
Technical specifications on page 61 for battery
operating times.
HANDSET 1
16 MISSED CALLS
10:30PM
11/20
Battery status icon
If the screen is blank, you need to charge the handset without interruption for
at least 30 minutes to give the handset enough charge to use the telephone
for a short time. The screen shows LOW BATTERY until you have charged
the battery without interruption for at least 30 minutes. The following table
summarizes the battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank or shows
PLACE IN CHARGER.
Battery has no or very little
charge. The handset cannot
be used.
Charge without interruption
until the screen shows
LOW BATTERY or HANDSET X
(at least 30 minutes).
The screen shows
Battery has enough charge to
be used for a short time.
Charge without interruption
until the screen shows
HANDSET X (at least
30 minutes).
Battery is charged.
To keep the battery charged,
place it in the telephone base
or charger when not in use.
LOW BATTERY and
flashes.
The screen shows HANDSET X
and the battery icon shows
,
or
.
NOTES:
• If you are on a call in low battery mode, you hear four short beeps every 50 seconds.
• When you place the handset in the telephone base or charger, if no battery is installed in that
handset, the CHARGE light is off and the screen shows NO BATTERY. Follow the instructions
in Battery installation on page 5 to install the battery.
Getting started
Wall mount installation
The telephone base comes ready for tabletop use. If you want to mount your
telephone on a wall, use the provided wall mount bracket to connect with
a standard dual-stud telephone wall mounting plate. If you do not have this
mounting plate, you can purchase one from many hardware or consumer
electronics retailers. Professional assistance may be required to install the
mounting plate.
Tabletop to wall mount installation
To change the telephone base from the tabletop installation to wall mount
installation, make sure you first unplug the power adapter from the electrical
outlet and unplug the telephone line cord from the telephone wall jack.
1. Plug one end of the telephone line cord into the TEL. LINE jack on the
bottom of the telephone base. Plug the small end of the base power adapter
into the power jack on the bottom of the telephone base.
2. Position the telephone base as shown below. Insert the extended tabs of the
wall mount bracket into the slots on the back of the telephone base. Push
the telephone base down until it clicks securely in place.
3. Route the telephone line cord through the wall mount bracket hole. Route
the power cord out of the bottom of the telephone.
Slots for wall mount
bracket installation
DSL filter (not included) is
required if you have DSL highspeed Internet service.
Getting started
Wall mount installation
4. Plug the other end of the telephone line cord into the telephone wall jack.
Plug the large end of the base power adapter into an electrical outlet not
controlled by a wall switch.
DSL filter (not included) is
required if you have DSL highspeed Internet service.
5. Align the holes on the wall mount bracket with the mounting studs of the
wall mounting plate and slide the bracket down until it locks securely. Bundle
the telephone line cord and power adapter cord neatly with twist ties.
DSL filter
DSL filter
Getting started
Wall mount installation
Wall mount to tabletop installation
To change the telephone base from the wall mount installation to tabletop
installation, follow the steps below.
1. Unplug the large end of the base power adapter from the electrical outlet.
2. If the telephone line cord and power adapter cord are bundled, untie them
first. Slide the wall mount bracket up and remove it from the wall mounting
plate. Unplug the end of the telephone line cord from the telephone wall jack.
3. Lift the telephone base up to detach it from the wall mount bracket.
4. Refer to Telephone base and charger installation on page 4 to install the
telephone base.
Telephone settings
Menu overview
Use the menu to change the telephone settings.
HANDSET 1
16 MISSED CALLS
1. Press MENU/SELECT in idle mode (when the handset is not
in use) to enter the main menu.
2. Press DIR or CID to scroll until the > symbol is next to the 10:30
11/20
feature you want to select.
The handset is in
3. Press MENU/SELECT to select or save the indicated item.
idle mode.
-ORPress
OFF/CLEAR to cancel an operation, back up to the
previous menu or exit the menu display.
>DIRECTORY
CALL LOG
-ORPress and hold
OFF/CLEAR to cancel an operation and
return to idle mode.
-ORThe > symbol indicates
If no key is pressed within 30 seconds, the handset
automatically cancels an operation and returns to idle mode. the feature to select.
PM
NOTE: The menu items DIRECTORY, CALL LOG, CLR VOICEMAIL, SET DATE/TIME,
HOME AREA CODE and DIAL MODE are shared by all handsets. Any changes made to these
menu items on any one handset apply to all.
Menu structure
DIRECTORY
CALL LOG
RINGERS
SETTINGS
RINGER VOLUME
RINGER TONE
LCD LANGUAGE
CLR VOICEMAIL
KEY TONE
SET DATE/TIME
HOME AREA CODE
DIAL MODE
10
Telephone settings
Handset settings
Ringer volume
You can set the handset ringer volume level (1-6), or turn the ringer off. When
the ringer is off,
appears on the handset screen.
1.
2.
3.
4.
5.
Press MENU/SELECT in idle mode to enter the main menu.
Press DIR or CID to scroll to >RINGERS. Press MENU/SELECT.
Press MENU/SELECT to select >RINGER VOLUME.
RINGER
Press DIR or CID to sample each volume level.
Press MENU/SELECT to save your preference.
VOLUME
NOTES:
• The handset ringer volume also determines the ringer volume of intercom calls (see
Intercom on page 23).
• If the handset ringer volume is set to off, that handset ringer is silenced for all incoming calls;
however, that handset still plays the paging tone when initiating the handset locator feature
(see Handset locator on page 22).
OFF/CLEAR or MUTE/DELETE silences the ringer
• While the telephone is ringing, pressing
temporarily (see Temporary ringer silencing on page 15).
Ringer tone
You can choose one of 10 ringer tones for the handset.
1. Follow steps 1 and 2 in Ringer volume on this page.
2. Press DIR or CID to scroll to >RINGER TONE, then press
MENU/SELECT.
3. Press DIR or CID to sample each ringer tone.
4. Press MENU/SELECT to save your preference.
RINGER TONE
>1
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
11
Telephone settings
Handset settings
LCD language
You can use this feature to select the language used for all screen displays.
Press MENU/SELECT in idle mode to enter the main menu.
Press DIR or CID to scroll to >SETTINGS.
Press MENU/SELECT twice to select >LCD LANGUAGE.
Press DIR or CID to select ENGLISH, FRANÇAIS or
ESPAÑOL.
5. Press MENU/SELECT to save your preference.
1.
2.
3.
4.
LCD LANGUAGE
>ENGLISH
Voicemail waiting (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone
service provider, this feature provides a visual indication when
you have new voicemail messages. NEW VOICEMAIL and
appear on the handset screen.
HANDSET 1
NEW VOICEMAIL
10:30PM
11/20
NOTE: Your telephone service provider might alert you to new voicemail
messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but there is
none. This may occur, for example, when you have accessed your voicemail while
away from home. This feature only turns off the displayed NEW VOICEMAIL
message and
icon; it does not delete your voicemail messages. As long as you
have new voicemail messages, your telephone service provider continues to send
the signal to turn on the indicator.
To manually turn off the new voicemail indicator:
1. Follow steps 1 and 2 in LCD language on this page.
2. Press DIR or CID to scroll to >CLR VOICEMAIL, then press
MENU/SELECT. The screen shows TURN OFF INDICATOR?
3. Press MENU/SELECT to turn the voicemail indication off. A
confirmation tone sounds.
-ORPress
OFF/CLEAR to cancel the procedure.
TURN OFF
INDICATOR?
NOTE: For information about using your voicemail service, contact your telephone
service provider.
12
Telephone settings
Handset settings
Key tone
The handset is programmed to beep with each key press. You can turn
KEY TONE off, so there are no beeps when you press keys.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >SETTINGS, then press
MENU/SELECT.
3. Press DIR or CID to scroll to >KEY TONE, then press
MENU/SELECT.
4. Press DIR or CID to select ON or OFF.
5. Press MENU/SELECT to save your preference.
KEY TONE
>ON
Set date/time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call (see About caller ID on page 33).
To set the date and time manually:
1. Follow steps 1 and 2 in Key tone on this page.
2. Press DIR or CID to scroll to >SET DATE/TIME, then press MENU/SELECT.
3. Use the dial pad keys (0-9) to enter the two-digit number
SET DATE
(01-12) for the month.
11/20/09
4. Use the dial pad keys (0-9) to enter the two-digit number
(01-31) for the day.
5. Use the dial pad keys (0-9) to enter the two-digit number
(00-99) for the year. Press MENU/SELECT.
SET TIME
10:30 PM
6. Use the dial pad keys (0-9) to enter the two-digit number
(01-12) for the hour.
7. Use the dial pad keys (0-9) to enter the two-digit number
(00-59) for the minute.
8. Press DIR or CID to choose AM or PM. Press MENU/SELECT to confirm. A
confirmation tone sounds.
13
Telephone settings
Handset settings
Home area code
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID history. If
you dial 10 digits to make a local telephone call, do not use this home area
code feature. If you do, you will not be able to place calls from your caller ID
history as they have only seven digits.
1. Press MENU/SELECT in idle mode to enter the main menu.
2. Press DIR or CID to scroll to >SETTINGS, then press MENU/SELECT.
3. Press DIR or CID to scroll to >HOME AREA CODE, then
HOME AREA CODE
press MENU/SELECT.
___
4. Press the dial pad keys to enter your three-digit area code.
Press MUTE/DELETE to delete digits while entering.
5. Press MENU/SELECT to save the setting.
NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make
a local call (area code + telephone number), you will need to delete your home area code. While
the home area code displaying in step 4 above, press and hold MUTE/DELETE. The home area
code is now restored to its default setting of _ _ _ (empty).
Dial mode
The dial mode is preset to tone dialing. If you have pulse (rotary) service, you
must change the dial mode to pulse dialing before using the telephone.
1. Follow steps 1 and 2 in Home area code on this page.
2. Press DIR or CID to scroll to >DIAL MODE, then press
MENU/SELECT.
3. Press DIR or CID to select TONE or PULSE.
4. Press MENU/SELECT to save the setting.
DIAL MODE
>TONE
NOTE: If you have pulse (rotary) dialing service only, refer to Temporary tone dialing on
page 20 to temporarily switch from pulse to touch-tone dialing during a call.
14
Telephone operation
Making, answering and ending a call
Making a call
To make a call:
1. Press
PHONE/FLASH, then wait for the dial tone.
-ORPress SPEAKER to use the speakerphone, then wait
for the dial tone.
2. Use the dial pad keys to enter the telephone number.
PHONE
0:01:30
888-722-7702
10:30PM
11/20
The screen displays the
elapsed time as you
talk (in hours, minutes
and seconds).
On-hook dialing (predialing):
1. Use the dial pad keys to enter the telephone number (up
to 30 digits).
• Press and hold REDIAL/PAUSE to insert a three-second
dialing pause (a P appears).
• Press MUTE/DELETE or
OFF/CLEAR to make corrections.
2. Press
PHONE/FLASH to call.
-ORPress SPEAKER to call using the speakerphone.
-ORPress and hold
OFF/CLEAR to return to idle mode.
888-722-7702
NOTES:
• Pressing
PHONE/FLASH to access services from your telephone service provider does not
affect the elapsed time.
• When a handset is on a call, if another handset attempts to access the directory, speed dial list
or caller ID history, the screen shows NOT AVAILABLE AT THIS TIME.
Temporary ringer silencing
While the telephone is ringing, press
OFF/CLEAR or
MUTE/DELETE to silence the ringer temporarily on that
handset only.
RINGER MUTED
This turns off the ringer without disconnecting the call. The
next incoming call rings normally at the preset volume.
NOTE: Unless the ringer volume is turned off on that handset, each handset rings when
there is an incoming call.
15
Telephone operation
Making, answering and ending a call
Answering a call
• Press any dial pad key (known as Any Key Answer) or
PHONE/FLASH.
-OR• Press SPEAKER to use the speakerphone.
Speakerphone
During a call, press SPEAKER to switch between
speakerphone and normal handset use.
Press
SPEAKER
0:01:30
888-722-7702
OFF/CLEAR to hang up.
10:30PM
NOTE: After installing the battery in the handset, the screen may show
LOW BATTERY. If you use the speakerphone at this time, the battery may become depleted.
Follow the instructions in Battery charging on page 6.
Ending a call
• Press
OFF/CLEAR.
-OR• Put the handset in the telephone base or charger to end
the call (known as Auto Off).
16
11/20
Telephone operation
Redial
Each handset stores the 20 numbers most recently called in the redial list.
To review numbers in the redial list
1. Press REDIAL/PAUSE in idle mode.
2. Press DIR or CID, or Press REDIAL/PAUSE repeatedly to
scroll through the 20 recently called numbers (up to 30
digits each). The handset beeps twice at the beginning or
end of the list.
3. Press
OFF/CLEAR to exit the redial list.
NOTE: If you access an empty redial list, the handset sounds an error tone.
To call a number from the redial list
1. With the desired number from redial displaying, press
PHONE/FLASH or SPEAKER to dial (known as
Display Dial).
-OR1. Press
PHONE/FLASH or SPEAKER and then wait for
the dial tone.
2. Press REDIAL/PAUSE. The screen shows the number most
recently called. If it is not the desired number, press DIR
or CID to scroll to the desired one.
3. Press MENU/SELECT. The handset dials the displayed
number.
NOTE: If you access an empty redial list, the handset sounds an
error tone.
17
REDIAL
888-722-7702
Telephone operation
Redial
To copy a number from the redial list to the directory
1. While reviewing the desired number in the redial list, press
MENU/SELECT twice to edit the telephone number. Refer to
step 5 in To create a new directory entry on page 26.
2. Press MENU/SELECT to add the name. Refer to step 7 in
To create a new directory entry on page 26.
3. Press MENU/SELECT to store your new directory entry. The
handset shows SAVED and sounds a confirmation tone.
To delete a number in the redial list
• While reviewing a number in the redial list, press
MUTE/DELETE to delete the displayed number from the
redial list.
18
EDIT NUMBER
888-722-7702_
EDIT NAME
_
Telephone operation
Options while on calls
Volume control
While on a call, press DIR/VOLUME to increase or press
CID/VOLUME to decrease the listening volume.
When the volume reaches the minimum or maximum setting,
you hear two beeps.
NOTE: The handset earpiece volume setting (1-5) and speakerphone volume setting (1-6) are
independent.
Mute
Use the mute function to turn off the microphone while on a call. You can hear
the caller, but the caller does not hear you.
To mute the call:
• Press MUTE/DELETE. When mute is on, the handset screen
shows MUTED for a few seconds and the MUTE icon
appears until you turn off mute.
MUTED
10:30PM
11/20
To end mute:
• Press MUTE/DELETE and then resume speaking. When
mute is off, MICROPHONE ON appears temporarily on the
handset screen.
-ORMute is automatically canceled when you end the call.
Flash/call waiting
For more information on caller ID with call waiting, refer to About caller ID on
page 33. If you subscribe to call waiting service provided by your telephone
service provider, you hear a beep if someone calls you while you are already on
a call.
• Press
PHONE/FLASH to put your current call on hold
and take the new call.
• Press
PHONE/FLASH anytime to switch back and forth
between calls.
19
Telephone operation
Options while on calls
Temporary tone dialing
If you have pulse (rotary) dialing service only, use this feature to temporarily
switch from pulse to touch-tone dialing during a call.
1. During a call, press TONE . Buttons pressed after this
send touch-tone signals.
2. Use the dial pad keys to enter the number.
3. The telephone automatically returns to pulse dial mode
after you end the call.
Chain dialing
While on a call, you can initiate a dialing sequence from numbers stored in the
directory, caller ID history or redial list. Doing this can be useful if you need to
access numbers other than telephone numbers (such as bank account numbers or
access codes).
• To access the directory while on a call:
1. Press MENU/SELECT.
PHONE
0:01:30
888-722-7702
2. Press DIR or CID to scroll to >DIRECTORY, then press
MENU/SELECT.
11/20
10:30
3. Press DIR or CID to scroll or press the dial pad keys
(0 through 9) to find the desired entry (see
>DIRECTORY
To search by name on page 28).
CALL LOG
4. Press MENU/SELECT. The telephone automatically dials
the displayed number.
• To access the caller ID history while on a call:
1. Press MENU/SELECT.
Charlie Johnson
888-883-2445
2. Press DIR or CID to scroll to >CALL LOG, then press
MENU/SELECT.
3. Press DIR or CID to scroll to the desired entry. To view
the dialing options, press # (see To view the dialing
options on page 37).
ROBERT BROWN
800-360-4121
4. Press MENU/SELECT. The telephone automatically dials the
displayed number.
PM
8:30PM
20
11/20
Telephone operation
Options while on calls
• To access the redial list while on a call:
1. Press REDIAL/PAUSE. The screen shows the number most
recently called. If it is not the desired number, press DIR
or CID to scroll to the desired one.
2. Press MENU/SELECT. The handset dials the displayed
number.
REDIAL
888-722-7702
NOTES:
• While on a call, you cannot edit a directory entry or copy a caller ID entry into the directory.
• If someone else is already using the directory, speed dial list, caller ID history or answering
system, when you attempt to access one of them, the screen shows NOT AVAILABLE AT
THIS TIME.
• Press
OFF/CLEAR to exit the directory, caller ID history or redial list and return to the call
without dialing the displayed number.
Join a call in process
If a handset is already on a call and you would like to join the call:
• Press
PHONE/FLASH or SPEAKER on another system
handset.
To exit the call:
• Press
OFF/CLEAR or place the handset in the
telephone base or charger.
The call does not end until all handsets hang up.
NOTE: You can only use two system handsets at the same time on an outside call. If another
handset attempts to join the call, the handset screen shows UNABLE TO CALL TRY AGAIN.
21
Telephone operation
Handset locator
You can use the handset locator feature to find misplaced handsets.
To start the paging tone:
• Press HANDSET LOCATOR on the telephone base to
start the paging tone on the handset for 60 seconds.
To stop the paging tone:
• Press
PHONE/FLASH, SPEAKER, or any dial pad key
(0-9, , or #) on the handset.
-OR• Press HANDSET LOCATOR on the telephone base.
-OR• Put the handset in the telephone base or charger.
NOTES:
• If the handset is on a call or out of range, it does not beep
when paged.
OFF/CLEAR or MUTE/DELETE on a handset, the ringer of
• If you press
that handset is silenced but the paging tone continues on the other handset.
22
Telephone operation
Intercom
To make and answer an intercom call
Use the intercom feature for conversations between handsets.
1. Press INT on your handset when not in use.
• If you have two handsets, your handset screen shows
CALLING HANDSET X.
• If you have more than two handsets, your handset screen
shows INTERCOM TO: Use the dial pad keys to select the
other handset. Your handset screen shows
CALLING HANDSET X.
• The other handset rings and its screen shows
HANDSET X IS CALLING.
2. To answer the intercom call, press any dial pad key (0-9,
, or #),
PHONE/FLASH, SPEAKER or INT on the other
handset. Both handsets now show INTERCOM.
OFF/CLEAR or place
3. To end an intercom call, press
the handset back in the telephone base or charger. Both
handsets now show INTERCOM ENDED.
INTERCOM TO:
CALLING
HANDSET X
INTERCOM
NOTES:
• Before the intercom call is answered, you can cancel it by pressing
OFF/CLEAR or INT on
your originating handset.
• If the other handset is not answered within 100 seconds, is in use, on a call or is out of
range, your originating handset shows UNABLE TO CALL TRY AGAIN.
OFF/CLEAR or MUTE/DELETE temporarily silences the intercom ringer.
• Pressing
• If you have four handsets, when two handsets are on an intercom call, the other two system
handsets can be used on an outside call (see Join a call in process on page 21) or a
separate intercom call.
To answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is an alert tone.
To answer the incoming outside call:
PHONE/FLASH. The intercom call ends automatically.
• Press
To end the intercom call without answering the incoming outside call:
• Press
OFF/CLEAR. The intercom call ends and the handsets ring for the
incoming call.
23
Telephone operation
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system handset.
1. During a call, press INT. The outside call is put on hold.
• If you have two handsets, your handset screen shows
CALLING HANDSET X. The other handset rings and its
screen shows HANDSET X IS CALLING.
• If you have more than two handsets, your handset screen
shows INTERCOM TO: Use the dial pad keys to select the
other handset. Your handset screen shows
CALLING HANDSET X. The other handset rings and its
screen shows HANDSET X IS CALLING.
2. To answer the intercom call on the other handset, press
any dial pad key (0-9, , or #),
PHONE/FLASH,
SPEAKER or INT. The outside call is still on hold and
both handsets now show INTERCOM. You can now have a
private conversation between the system handsets.
NOTES:
• To cancel the transfer and return to the external call before the
intercom call is answered, press
OFF/CLEAR,
PHONE/FLASH or
INT on your handset.
PHONE
10:30PM
0:01:30
11/20
INTERCOM TO:
CALLING
HANDSET X
INTERCOM
• If the other handset is not answered within 100 seconds, is in use, on
a call or is out of range, the calling handset shows UNABLE TO CALL
TRY AGAIN on its screen and automatically returns to the external call.
3. From this intercom call, you have the following options:
• You can let the other handset join you on the outside call in a three-way
conversation. Press and hold INT on the calling handset.
CALL
• You can transfer the call. Press
OFF/CLEAR, or place
TRANSFERRED
your handset back in the telephone base or charger. Your
handset screen shows CALL TRANSFERRED. The other
handset automatically connects to the outside call.
• You can switch between the outside call (OUTSIDE CALL appears on the
screen) and the intercom call (INTERCOM appears on the screen). Press
INT on your handset to switch.
• The other person can end the intercom call by pressing
OFF/CLEAR, or
by placing the other handset back in the telephone base or charger. The
outside call continues with the original system handset.
24
Directory
Directory overview
Shared directory
The directory is stored in the telephone base, and is shared
by all handsets. Changes made to the directory on any one
handset apply to all.
Charlie Johnson
888-883-2445
NOTE: Only one handset can review the directory at a time. If another
handset attempts to enter the directory, the screen shows NOT AVAILABLE AT THIS TIME.
Directory memory capacity
The directory can store up to 100 entries, with a maximum of 15 alphanumeric
characters (including spaces) for the names and 30 digits for the telephone
numbers. A convenient search feature can help you find and dial numbers
quickly (see To search by name on page 28).
If there are already 100 entries, the screen shows
DIRECTORY FULL. You cannot store a new number until you
delete one.
DIRECTORY FULL
If the directory is empty, when you access it, the screen shows
DIRECTORY EMPTY.
Exiting the directory
Press
OFF/CLEAR to cancel an operation, back up to the
previous menu, or exit the menu display. Press and hold
OFF/CLEAR to return to idle mode.
Speed dial overview
This telephone has 10 speed dial locations where you can
assign telephone numbers from the directory you wish to dial
numbers using only two key presses. For more details, refer to
Speed dial locations on page 31.
>0: Charlie John
1: Robert Brown
The speed dial locations are in the telephone base and are
shared by all handsets. Changes made to the entries in the speed dial locations
on any one handset apply to all.
NOTE: Only one handset can access the speed dial locations at a time. If another handset
attempts to access the speed dial locations, the screen shows NOT AVAILABLE AT THIS TIME.
25
Directory
Create directory entries
To create a new directory entry
Press MENU/SELECT in idle mode.
Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECT.
Press DIR or CID to scroll to >ADD CONTACT.
ENTER NUMBER
Press MENU/SELECT.
888-883-2445_
Enter the telephone number when prompted.
• Copy a number from redial:
a. Press REDIAL/PAUSE.
b. Press DIR or CID or press REDIAL/PAUSE repeatedly to locate the
number to copy.
c. Press MENU/SELECT to copy the number.
-OR• Use the dial pad keys to enter a number (up to 30 digits).
– Press DIR or CID to move the cursor to the right or left.
– Press and hold REDIAL/PAUSE to enter a three-second dialing pause
(a P appears).
– Press MUTE/DELETE to erase digits.
– Press and hold MUTE/DELETE to erase all digits.
6. Press MENU/SELECT to save the number in the display.
7. Enter the name when prompted. Use the dial pad keys and refer to the
character chart (page 27) to enter a name (up to 15 characters). Each time
you press a key, the character on that key appears. Additional key presses
produce other characters on that key.
• Press 0 to add a space.
ENTER NAME
• Press DIR or CID to move the cursor to the right or left. Charlie Johnson_
• Press MUTE/DELETE to erase characters.
• Press and hold MUTE/DELETE to erase all characters.
1.
2.
3.
4.
5.
26
Directory
Create directory entries
• The first letter of every word is capitalized. The remaining letters in a word
start as lower case letters as shown in the character chart below.
Characters by number of key press
Dial
Key
1
1
1
.
-
‘
(
)
2
a
b
c
A
B
C
2
3
d
e
f
D
E
F
3
4
g
h
i
G
H
I
4
2
3
4
5
6
7
5
j
k
l
J
K
L
5
6
m
n
o
M
N
O
6
7
p
q
r
s
P
Q
R
8
t
u
v
T
U
V
8
y
z
W
X
Y
9
w
x
0
space
0
8
9
10
11
#
&
/
,
S
7
Z
9
8. Press MENU/SELECT to store your new directory entry. The handset shows
SAVED and a confirmation tone sounds.
NOTES:
• The screen shows NUMBER ALREADY SAVED if the number is already in the directory. You
cannot save the same number more than once.
• If you pause for too long while creating an entry, the procedure times out and you have to begin again.
To add a predialed telephone number to the directory
1. While the handset is in idle mode, use the dial pad keys to
enter the telephone number (up to 30 digits).
888-722-7702
• Press and hold REDIAL/PAUSE to insert a three-second
dialing pause (a P appears).
• Press MUTE/DELETE to make corrections.
2. Press MENU/SELECT to edit the telephone number. Refer to step 5 in
To create a new directory entry on page 26.
3. Press MENU/SELECT to edit the name. Refer to step 7 in To create a new
directory entry on page 26.
4. Press MENU/SELECT to store your new directory entry. The handset shows
SAVED and sounds a confirmation tone.
27
Directory
Reviewing the directory
To review directory entries
1. Press DIR when in idle mode to show the first entry in
the directory. DIRECTORY EMPTY appears if there are no
directory entries.
-ORYou can also show the first entry in the directory by
pressing MENU/SELECT when in idle mode. Press DIR or
CID to scroll to >DIRECTORY, then press MENU/SELECT
twice to select >REVIEW.
2. Press DIR or CID to browse through the directory. Entries
appear alphabetically by the first letter in the name.
Charlie Johnson
888-883-2445
Christine Smith
888-722-7702
NOTES:
• If the telephone number in the directory exceeds 15 digits, < appears in front of the
telephone number. Press TONE to move towards the end of the telephone number or press
# to move towards the beginning of the telephone number.
• If you pause for too long while reviewing an entry, the procedure times out and you have to
begin again.
To search by name
1. Press DIR when in idle mode to show the first entry in the directory.
2. When an entry appears, press the dial pad keys (0-9) to start a name search
(alphabetical search).
The directory shows the first name beginning with the first letter associated
with the dial pad key if there is an entry in the directory that begins with
that letter.
3. To see other names that start with the letters on the same dial pad key,
keep pressing the key until the desired letter is shown. The names appear in
alphabetical order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your
directory:
• If you press 5 (JKL) once, J and then Jennifer display.
• If you press 5 (JKL) once, J displays. Press CID. Jessie displays.
28
Directory
Reviewing the directory
•
•
•
•
If you press 5 (JKL)
If you press 5 (JKL)
If you press 5 (JKL)
If you press 5 (JKL)
displays again.
twice, K and then Kevin display.
three times, L and then Linda display.
four times, 5 displays.
five times, J displays and then Jennifer
NOTE: If you press a key (0-9) and no name starts with the letters on that key, the directory
shows the entry that matches the next letter in the directory.
29
Directory
Dialing, deleting and editing a directory entry
You can dial, delete or edit the displayed directory entry.
See To review directory entries or To search by name on
page 28 to show an entry from the directory first.
Robert Brown
800-360-4121
To dial a directory number
• While reviewing a directory entry, press
PHONE/FLASH or
SPEAKER to dial the displayed telephone number from
the directory (known as Display Dial).
PHONE
10:30PM
To delete a directory entry
1. While reviewing a directory entry, press MUTE/DELETE. The
screen shows DELETE CONTACT?
2. Press SELECT to delete the displayed entry from the
directory. The handset shows DELETING... and then
CONTACT DELETED with a confirmation tone. Once deleted,
you cannot retrieve that entry.
-ORPress
OFF/CLEAR to exit and leave the entry intact.
0:00:20
Robert Brown
11/20
Robert Brown
DELETE CONTACT?
CONTACT DELETED
NOTE: If the directory entry you deleted is also in the speed dial
location, the telephone will automatically clear the speed dial location that entry occupied.
To edit a directory entry
1. While reviewing a directory entry, press MENU/SELECT. The
EDIT NUMBER
screen shows EDIT NUMBER with the current number of
360-4121_
the entry.
2. Follow step 5 in To create a new directory entry on page 26
to edit the digits.
3. Press MENU/SELECT to save the number in the display. The
EDIT NAME
Robert_
screen shows EDIT NAME with the current name of the
entry.
4. Follow step 7 in To create a new directory entry on page 26
to edit the characters.
5. Press MENU/SELECT to confirm. The handset shows SAVED with a
confirmation tone and then shows the updated entry.
30
Directory
Speed dial locations
To assign or reassign a directory entry to a speed dial location
1. Press MENU/SELECT in idle mode.
2. Press DIR or CID to scroll to >DIRECTORY. Press
MENU/SELECT.
3. Press DIR or CID to scroll to >SPEED DIAL. Press
MENU/SELECT.
4. To assign a speed dial location, press DIR or CID to scroll
to an empty speed dial location.
-ORTo reassign a speed dial location, press DIR or CID to
scroll to the desired speed dial location.
5. Press MENU/SELECT to show the directory.
6. Press DIR or CID to browse through the directory and find
the desired entry.
-ORUse the alphabetical search to find the desired entry. Refer
to steps 2 and 3 in To search by name on page 28.
7. Press MENU/SELECT to confirm. The name (up to 12
characters) of the desired directory entry appears in the
selected speed dial location.
>SPEED DIAL
REVIEW
>0: <EMPTY>
1: Robert Brown
Charlie Johnson
888-883-2445
>0: Charlie John
1: Robert Brown
NOTES:
• If the directory is empty, when you press
DIRECTORY EMPTY.
MENU/SELECT
in step 5, the screen shows
• If the speed dial location you selected is occupied, the new directory entry you selected
replaces the old one. Take caution not to replace entries you do not wish to delete from the
speed dial locations.
31
Directory
Speed dial locations
To clear a speed dial location
1. Press MENU/SELECT in idle mode.
2. Press DIR or CID to scroll to >DIRECTORY. Press
MENU/SELECT.
3. Press DIR or CID to scroll to >SPEED DIAL. Press
MENU/SELECT.
4. Press DIR or CID to scroll to a speed dial location.
5. Press MUTE/DELETE to clear the selected speed dial
location. <EMPTY> appears in that speed dial location.
>0: Charlie John
1: Robert Brown
>0: <EMPTY>
NOTE: Clearing the speed dial locations does not affect the entries in
the directory.
To dial a speed dial number
1. When in idle mode, press and hold a dial pad key (0 through 9)
to choose the desired speed dial entry.
2. Press
PHONE/FLASH or SPEAKER to dial the displayed
telephone number (known as Display Dial).
NOTE: If the speed dial location you selected is empty, the screen shows
the speed dial list.
32
1: Robert Brown
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the
caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider if:
• You have both caller ID and call waiting, but as separate
services (you may need to combine these services).
• You have only caller ID service, or only call waiting
service.
Christine Smith
• You don’t subscribe to caller ID or call waiting services.
888-722-7702
There are fees for caller ID services. In addition, services may
not be available in all areas.
10:30PM
11/20
This product can provide information only if both you and
the caller are in areas offering caller ID service and if both
telephone service providers use compatible equipment. The
time and date are sent by the telephone service provider
along with the call information.
The caller ID information may not be available for every incoming call. The
callers may intentionally block their names and/or telephone numbers.
NOTE: You can use this product with regular caller ID service, or you can use this product’s
other features without subscribing to either caller ID or combined caller ID with call waiting service.
About home area code
See Home area code on page 14 to determine if you should enter your area
code. Entering the area code changes how numbers are displayed in the caller
ID history and how to return a call from the caller ID history (see
To view the dialing options on page 37).
33
Caller ID
Caller ID history
How caller ID history (call log) works
The telephone stores caller ID information about the last 50 incoming calls in the
telephone base. Each entry may have up to 24 digits for the telephone number
and 15 characters for the name. Entries are stored in reverse chronological order.
The telephone deletes the oldest entry when the log is full to make room for
new calls. If you answer a call before the information appears on the screen, it
does not show in the caller ID history.
NOTE: The caller ID information might not be available for every incoming call. The callers
might intentionally block their names and/or telephone numbers (see Reasons for missing caller
ID information on page 35).
Memory match
If the incoming telephone number matches the last seven
digits of a telephone number in your directory, the name that
appears on the screen matches the corresponding name in your
directory.
For example, if Christine Smith calls, her name appears as Chris
if this is how you entered it into your directory.
Chris
888-722-7702
11:30PM
11/20
NOTE: The number shown by your caller ID is in the format sent by the telephone service
provider. The telephone service provider usually delivers 10-digit telephone numbers (area code
plus telephone number). If the telephone number of the caller does not match a number in your
directory, the name appears as it is delivered by the telephone service provider. For example, if the
telephone service provider includes the area code and the directory number does not, the name
appears as delivered by the telephone service provider.
34
Caller ID
Caller ID operation
Missed (new) calls indicator
When you have calls that have not been reviewed, the
handset idle screen shows XX MISSED CALLS.
All entries that have not been reviewed are counted as missed
(new) calls. Each time you review a caller ID history entry marked
NEW, the number of missed (new) calls decreases by one.
If you do not want to review the missed (new) calls one by one,
but still want to keep them in the caller ID history, you can
press and hold
OFF/CLEAR for four seconds when the handset
is idle. All the entries in the caller ID history are considered old
(reviewed), and the missed calls message goes away.
HANDSET 1
16 MISSED CALLS
10:30PM
11/20
HANDSET 1
10:30PM
11/20
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
Screen message
PRIVATE NAME
Reason
The caller prefers not to show the name.
PRIVATE NUMBER
The caller prefers not to show the telephone number.
PRIVATE CALLER
The caller prefers not to show the name and telephone number.
UNKNOWN NAME
Your telephone service provider cannot determine the
caller’s name.
UNKNOWN NUMBER
Your telephone service provider cannot determine the caller’s
telephone number.
UNKNOWN CALLER
Your telephone service provider cannot determine the caller’s
name and telephone number. Calls from other countries may
also generate this message.
35
Caller ID
Caller ID operation
To review the caller ID history
Review the caller ID history to find out who called, to return the call or to copy
the caller’s name and number into your directory. CALL LOG EMPTY appears if
there are no records in the caller ID history.
1. When a handset is in idle mode, press CID to review the caller ID history in
reverse chronological order starting with the most recent call.
-ORYou can also review the caller ID history by pressing MENU/SELECT. Press
DIR or CID to scroll to >CALL LOG, then press MENU/SELECT twice to
select >REVIEW.
Caller’s name
2. Press DIR or CID to scroll through the
Christine Smith
Caller’s number
list. A double beep sounds when the
888-722-7702
list reaches the beginning or end of the
Appears when
caller ID history.
the call is missed
11/20
10:30
and not reviewed.
3. Press
OFF/CLEAR to exit the caller ID
history.
Time of call
Date of call
PM
NOTES:
• If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID
history.
• Only one handset can review the caller ID history at a time. If another handset attempts to
enter the caller ID history, it shows NOT AVAILABLE AT THIS TIME.
36
Caller ID
Caller ID operation
To view the dialing options
Although the caller ID history entries received typically have 10 digits (the
area code plus the seven-digit number), in some areas, you might need to dial
only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus
the seven digits. You can follow the steps below to
Robert Brown
change the number of digits that you dial from or
800-360-4121
store in the directory:
1. Follow steps 1 and 2 in To review the caller ID
history on page 36 to find the entry.
2. Before dialing or saving the telephone number in
the directory, press # repeatedly to show different
dialing options for local and long distance numbers.
-ORBefore dialing or saving the telephone number in
the directory, press 1 repeatedly if you need to add
or remove 1 in front of the telephone number.
10:45PM
11/20
Press #
1-800-360-4121
Press #
360-4121
Press #
1-360-4121
Press #
800-360-4121
Press 1
-OR 1-800-360-4121
Press 1
800-360-4121
NOTE: If you do not need to dial the area code for local calls, make sure to program your
home area code (see Home area code on page 14).
To dial a number from the caller ID history
1. While reviewing the caller ID history, press DIR or CID to
browse through the caller ID history and find the entry.
2. Press
PHONE/FLASH or SPEAKER to dial the displayed
telephone number from the caller ID history (known as
Display Dial).
Christine Smith
888-722-7702
10:30PM
PHONE
NOTES:
11/20
0:01:30
Christine Smith
• If the telephone number has more than 15 digits, only the last 15 digits
appear in the caller ID history. The telephone can still dial out all digits (up
to 24 digits) of that telephone number.
10:40PM
11/20
• You might need to change how a caller ID number is dialed if the entry
does not appear in the correct format. Caller ID numbers might appear with an area code that
might not be necessary for local calls, or without a 1 that might be necessary for long distance
calls. For details, see To view the dialing options on this page.
37
Caller ID
Caller ID operation
To delete caller ID history entries
To delete a caller ID history entry:
1. While reviewing the caller ID history, press DIR or CID to
DELETING...
browse through the caller ID history and find the entry.
2. Press MUTE/DELETE to delete the displayed entry from
the caller ID history. The screen shows DELETING... with a
confirmation tone. Once an entry is deleted, you cannot retrieve it.
To delete all caller ID history entries:
1. Press MENU/SELECT in idle mode.
2. Press DIR or CID to scroll to >CALL LOG. Press
MENU/SELECT.
3. Press DIR or CID to scroll to >DEL ALL CALLS. Press
MENU/SELECT. The screen shows DELETE ALL CALLS?
4. Press MENU/SELECT to delete all entries from the caller ID
history. The screen shows DELETING... with a confirmation
tone. Once entries are deleted, you cannot retrieve them.
-ORPress
OFF/CLEAR to exit and leave all entries in the
caller ID history intact.
>DEL ALL CALLS
REVIEW
DELETE
ALL CALLS?
Saving a caller ID history entry in the directory
1. While reviewing the caller ID history, press DIR or CID to
browse through the caller ID history and find the desired
entry.
2. Press MENU/SELECT. The screen shows EDIT NUMBER.
3. Use the dial pad keys to modify the telephone number (up
to 24 digits).
• Press DIR or CID to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to enter a three-second
dialing pause (a P appears).
• Press MUTE/DELETE to erase digits.
• Press and hold MUTE/DELETE to erase all digits.
38
Christine Smith
888-722-7702
10:30PM
11/20
EDIT NUMBER
722-7702_
Caller ID
Caller ID operation
4. Press MENU/SELECT to save the number in the display. The screen shows
EDIT NAME.
5. Use the dial pad keys and refer to the character chart (page 27) to modify
the name (up to 15 characters).
EDIT NAME
• Press 0 to add a space.
Chris_
• Press DIR or CID to move the cursor to the right or left.
• Press MUTE/DELETE to erase characters.
• Press and hold MUTE/DELETE to erase all characters.
6. Press MENU/SELECT to confirm. The screen shows SAVED with a
confirmation tone.
NOTES:
• The screen shows NUMBER ALREADY SAVED if the number is already in the directory. You
cannot save the same number more than once.
• If the directory is full, the screen shows DIRECTORY FULL.
• If you try to save a caller ID history entry to the directory without a number, UNABLE TO SAVE
displays.
• If the telephone number has more than 15 digits, only the last 15 digits appear in the caller ID
history. The telephone can still save all digits (up to 24 digits) of that telephone number from
the caller ID history in the directory.
• You might need to change how a caller ID number is saved in the directory if the entry does not
appear in the correct format. Caller ID numbers might appear with an area code that might not
be necessary for local calls, or without a 1 that might be necessary for long distance calls. For
details, see To view the dialing options on page 37.
39
Appendix
Screen icons, indicator lights and alert tones
Screen icons
HANDSET 1
(flashing)
16 MISSED CALLS
or
10:30PM
or
Low battery; place the handset in the
telephone base or charger to recharge.
Indicates the battery voltage level.
Battery is charging.
11/20
(animated display)
or
(animated display)
The speakerphone is in use.
The handset ringer is turned off.
New voicemail received from the
telephone service provider.
NEW
While reviewing the caller ID history,
missed calls that have not been reviewed.
MUTE
Microphone is muted.
Handset indicator lights
CHARGE light
On when the handset is charging in the telephone base or charger.
Backlight (lighted display and dial pad)
On when a call is coming in.
On when a key is pressed.
SPEAKER light
On when the speakerphone is in use.
40
Appendix
Screen icons, indicator lights and alert tones
Telephone base indicator lights
IN USE light
On when the handset is in use.
Flashes when another telephone on the same line is in use.
Flashes quickly when there is an incoming call.
Handset alert tones
One short beep
(Key tone)
A key is pressed.
Two short beeps
(Error tone)
Command has failed.
You have reached the beginning or end of the list.
You have reached the minimum or maximum listening volume.
Three short beeps
(Out-of-range or no-power-atbase warning tone)
The handset is out of range or there is no power at the
telephone base.
Three short high-pitched beeps
(Confirmation tone)
The telephone has completed the command successfully.
Four short beeps
(Low-battery warning tone)
Low battery warning.
41
Appendix
Handset display screen messages
CALL LOG EMPTY
CALL
TRANSFERRED
CALLING
HANDSET X
DIRECTORY EMPTY
DIRECTORY FULL
You are accessing an empty caller ID history.
You have transferred an outside call to another cordless
handset.
• The handset is calling another handset (for intercom calls).
• The handset is going to transfer an outside call to
another handset.
There are no directory entries.
The directory is full. You cannot save any new entries unless
you delete some current entries.
ENDED
You have just ended a call.
HANDSET X
IS CALLING
Another handset is calling.
INCOMING CALL
INTERCOM
INTERCOM TO:
(for EL51300 or EL51400)
There is a call coming in.
The handset is on an intercom call.
• You have started the intercom process, and need to enter
the number of the handset you wish to call.
• You have started transferring a call, and need to enter
the desired handset number.
INTERCOM ENDED
LINE IN USE
LOW BATTERY
MICROPHONE ON
MUTED
NEW VOICEMAIL
NO BATTERY
NO LINE
NOT AVAILABLE
AT THIS TIME
The intercom call has just ended.
An extension telephone on the same line or one of the
handsets is in use.
The battery needs to be charged.
Mute is off so the other party can hear your voice.
The microphone is off.
There are new voicemail messages from your telephone
service provider.
You have placed the handset in the telephone base or
charger without installing a battery in that handset.
There is no telephone line connected.
Someone else is already using the directory, speed dial list
or caller ID history.
42
Appendix
Handset display screen messages
NUMBER
ALREADY SAVED
The telephone number you have entered is already stored in
the directory.
OUT OF RANGE OR
NO PWR AT BASE
The handset has lost communication with the telephone base.
OUTSIDE CALL
You have connected to an external call during call transfer.
PAGING
The telephone base is paging all handsets.
PHONE
The handset is on a call.
PLACE IN
CHARGER
RINGER MUTED
SAVED
SPEAKER
UNABLE TO CALL.
TRY AGAIN
The battery is very low. The handset should be placed in the
telephone base or charger.
The ringer is muted temporarily during an incoming call.
The entry is now in the directory.
The handset speakerphone is in use.
• Failed intercom.
• If you have more than two handsets, two handsets are
already on a call.
• While the handset is on a call, it is out of range or there
is no power at the telephone base.
UNABLE TO SAVE
You cannot save a caller ID history entry without a number
to the directory.
XX MISSED CALLS
There are new calls in the caller ID history.
43
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, or to purchase accessories or replacement parts, visit our
website at www.telephones.att.com, or call 1 (866) 288-4268. When
you call customer service, you will need the serial number or model number
found on the bottom of the telephone base.
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into the
cordless handset.
• Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base when not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows LOW BATTERY. Refer to Battery charging on
page 6 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to Battery installation
on page 5.
I cannot get a dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• If the previous suggestions don’t work, disconnect the telephone base from the
telephone wall jack and connect the jack to a different telephone. If there is no
dial tone on that telephone either, the problem is in your wiring or telephone
service. Contact your telephone service provider (charges may apply).
• Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
44
Appendix
Troubleshooting
I cannot dial out.
• First try all the suggestions in the item I cannot get a dial tone on page 44.
• Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
• Check that all the telephones connected to the same telephone line are
hung up.
• Make sure to set the dial mode to the correct setting (pulse dialing or tone
dialing) for the service in your area (see Dial mode on page 14).
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the telephone to not dial out properly. If you cannot
eliminate background noise, first try muting the cordless handset before
dialing, or dialing from another room in your home with less background noise.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
My cordless handset isn’t performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug
the power adapter into a different, working electrical outlet not controlled
by a wall switch.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
45
Appendix
Troubleshooting
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15 seconds
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
The batteries do not hold a charge.
• If the cordless handset is in the telephone base or charger and the charge
light does not come on, refer to the item The charge light is off on this page.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base when not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows LOW BATTERY. Refer to Battery charging on
page 6 for details.
• You may need to purchase a new battery. Please refer to Battery installation
on page 5.
The charge light is off.
• Make sure the power cord is plugged in correctly and securely.
• Make sure the battery is installed correctly in the handset. Follow the
instructions in Battery installation on page 5 to install the battery.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
• Clean the cordless handset and telephone base charging contacts each
month using a pencil eraser or cloth.
46
Appendix
Troubleshooting
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 4). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
• Other electronic products, such as computers, wireless routers, microwave
ovens and other cordless telephones can interfere with the performance of
your cordless telephone. You may be able to improve the performance of
your telephone by installing the telephone base as far away as possible from
other electronic devices.
• Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
• If your telephone is plugged in with a modem or a surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther apart
from one another, or use a different surge protector.
• Move your telephone to a higher location. The telephone will likely have
better reception when installed in a high area.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the handset
on a flat surface with the dial pad facing up.
• When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
MUTE/DELETE to temporarily turn your microphone off. When it is your turn
to speak, remember to press MUTE/DELETE again to turn the microphone on.
47
Appendix
Troubleshooting
• Excessive background noise will cause a speakerphone to fade in and out.
Try controlling the background noise by turning off any audio devices near
the speakerphone. Also, try to avoid interrupting the person at the other end
of the conversation while the person is speaking. If background noise cannot
be controlled, you should terminate speakerphone operation and return to
normal handset mode.
I hear other calls while using my telephone.
• Disconnect the telephone base from the telephone wall jack, and plug in
a different telephone. If you still hear other calls, the problem is probably
in your wiring or telephone service. Call your telephone service provider
(charges may apply).
My calls cut in and out while I’m using my cordless handset.
• Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away as possible from electronic devices
such as wireless routers, or other cordless telephones.
• Move the handset closer to the base. The operating range may vary with
environmental conditions and time of use. There may be places within your
environment that a cordless telephone will not work well. If the problem
only occurs in certain areas of your environment, you can conclude that
there is nothing wrong with the telephone.
• Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
• If your telephone is plugged in with a modem or surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther apart
from one another, or use a different surge protector.
• Move your telephone base to a higher location. The telephone will have
better reception when installed in a high area.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
48
Appendix
Troubleshooting
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 4). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to Ringer volume on page 11.
• Make sure the telephone line cord is plugged securely into the telephone base
and the telephone wall jack. Make sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base when not in use.
• You may have too many extension telephones on your telephone line to
allow all of them to ring simultaneously. Try unplugging one telephone at a
time until the telephone starts ringing.
• The layout of your home or office might be limiting the operating range. Try
moving the telephone base to another location, preferably on an upper floor.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If another telephone
has the same problem, the problem is the telephone wall jack. Contact your
telephone service provider (charges may apply).
• Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away as possible from electronic devices
such as wireless routers, or other cordless telephones.
• Completely remove then replace the battery. Place the cordless handset in the
telephone base. Wait for the cordless handset to reestablish its connection
with the telephone base. Allow up to one minute for this to take place.
• Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
49
Appendix
Troubleshooting
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your telephone.
• Your caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• Make sure the home area code is set correctly in the telephone (see
Home area code on page 14).
• If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 4). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
My telephone does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features provided by
your telephone service provider. Caller ID features work only if both you and
the caller are in areas offering caller ID service, and if both telephone service
providers use compatible equipment.
A
icon shows on the display and I don’t know why.
• Your telephone has voicemail indication. If
appears on the display, then
your telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from your
telephone service provider. Contact your telephone service provider for more
information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my computer to
establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional
telephone service.
50
Appendix
Troubleshooting
• Make sure to plug your USB telephone adapter into a dedicated USB port
on your computer. Do not plug it into a multiple port USB hub (USB splitter)
that is not powered.
• In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own external
power supply.
• If you are using a firewall, it may prevent access to your nontraditional
telephone service. Contact your service provider for more information.
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting it. Do the following in
the order listed:
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove then replace the battery. Place the cordless handset into
the telephone base.
6. Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
51
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not use the handset in the
rain, or handle it with wet hands. Do not install the telephone base near a
sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric appliances
during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or
mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the
telephone out by the unplugged cords.
52
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear
in this user’s manual. Always follow basic safety precautions when using this product to reduce the
risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There might be a slight chance of electric
shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it
immediately, but use a telephone away from the area where gas is leaking. If this product is a
cordless model, make sure the base is also away from the area.
• Do not use this product near water, or when you are wet. For example, do not use it in a wet
basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use
liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any
line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
• Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting on page 44 in this user’s
manual. If you cannot solve the problem, or if the product is damaged, refer to Limited
warranty on page 58. Do not open this product except as may be directed in your user’s
manual. Opening the product or reassembling it incorrectly may expose you to hazardous
voltages or other risks.
• Replace batteries only as described in Battery installation and charging on page 5 in your
user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.
• The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if they are plugged into a
ceiling or an under-the-table/cabinet outlet.
CAUTION: Use only the power adapters provided with this product. To obtain a replacement,
visit our website at
www.telephones.att.com, or call 1 (866) 288-4268.
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the handset by radio waves, so
there is a possibility that your cordless telephone conversations could be intercepted by radio
receiving equipment within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded telephones.
53
Appendix
Important safety information
• Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset
if the telephone base is unplugged, switched off or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce
or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive material
such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken to
a participating local retailer of replacement batteries or recycling center. Or you may
call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,
LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
54
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in
the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable the alarm equipment,
consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notified as soon
as possible. You will be given the opportunity to correct the problem and the telephone service
provider is required to inform you of your right to file a complaint with the FCC. Your telephone
service provider may make changes in its facilities, equipment, operation, or procedures that could
affect the proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
55
Appendix
FCC Part 68 and ACTA
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The REN is an
indication of the maximum number of devices allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
56
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts of
the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches)
or more.
This Class B digital apparatus complies with Canadian ICES-003.
57
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions
about this product should be directed to our website at
www.telephones.att.com or call
1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative repairs
or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the
manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished
PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules,
or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer returns the repaired or replacement products to you in
working condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty;
whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone other
than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal conditions, network
reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
58
Appendix
Limited warranty
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
• PRODUCT returned without a valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and installation or repair
of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in Canada, visit
www.telephones.att.com or call
1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A
check of the PRODUCT’s controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid.
The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, the manufacturer notifies you and requests that you authorize the
cost of repair prior to any further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are
no other express warranties. No one is authorized to make modifications to this limited warranty
and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to
one year from date of purchase. Some states/provinces do not allow limitations on how long
an implied warranty lasts, so the above limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
59
Appendix
Limited warranty
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion might not apply to you.
Please retain your original sales receipt as proof of purchase.
60
Appendix
Technical specifications
RF frequency band
1921.536MHz – 1928.448MHz
Channels
5
Operating temperature
32°F – 122°F
0°C – 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 – 130Vrms
Telephone base voltage
(AC adapter output)
AC6V @300mA
Handset voltage
DC2.4 – 3.2V
Charger voltage
(AC adapter output)
AC6V @300mA
Operating times*
Talk time (handset): up to seven hours
Talk time (speakerphone): up to five hours
Standby: up to seven days
* Operating time varies depending on your actual use and the age of the battery.
DECT 6.0 digital technology
Telecommunications (DECT) 6.0 is a new frequency band that transmits your
voice across multiple channels. This technology provides superior quality of
voice and sound, high protection against wiretapping and better range than
2.4 GHz and 5.8 GHz phone systems, while not interfering with wireless routers.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over only a certain distance — which can
vary with the locations of the telephone base and handset, the weather, and
the construction of your home or office.
61
Appendix
Index
A
Alert tones, 41
Alphabetical search, 28
Answer a call, 16
Answer an incoming call during an
intercom call, 23
Any key answer, 16
Area code, 14, 33, 37
Auto off, 16
Dialing options, 37
Dial mode, 14
Directory, 25–30
Directory storage, 26
Display dial, 17, 30, 32, 37
Display screen messages, 42
DSL filter, 4, 7
E
Elapsed time, 15
End a call, 16
B
Battery charging, 6
Battery installation, 5
F
Flash, 19
C
Caller ID, 33
Caller ID history (call log), 34–39
Call transfer (intercom transfer), 24
Call waiting, 19, 33
Chain dialing, 20
Character chart, 27
Charger installation, 4
Clock, 13
H
Handset locator, 22
Handset ringer tone (selectable
ringer tone), 11
Handset ringer volume (ringer
volume control), 11
Handset volume control, 19
I
Important safety information, 53
Indicator lights, 40
Intercom call (intercom between
handsets), 23
D
Date and time, 13
Delete all entries from caller ID
history, 38
Dial a directory number, 30
Dial a number from caller ID
history, 37
Dial a redial list number, 17
Dial a speed dial number, 32
K
Key tone, 13
L
Language, 12
Limited warranty, 58
62
Appendix
Index
M
Maintenance, 52
Make a call, 15
Memory match, 34
Menu, 10–14
Missed (new) calls indicator, 35
Mute, 19
V
Voicemail, 12
Volume, 11, 19
W
Wall mount installation, 7
O
Operation time, 61
P
Pause, 15, 26
Power adapter, 4
Predialing (on-hook dialing), 15
R
Reasons for missing caller ID
information, 35
Redial, 17
Ring tone, 11
S
Screen icons, 40
Speakerphone switching, 16
Speed dial, 31–32
T
Tabletop installation, 4
Technical specifications, 61
Temporary ringer silencing, 15
Temporary tone dialing, 20
Three-way conversation, 21, 24
Troubleshooting, 44
63
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© 2009-2010 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1 AT&T 03/10.