User’s manual
CLP99183/CLP99283/CLP99353/
CLP99383/CLP99453/CLP99483/
CLP99553/CLP99583
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
Congratulations
on your purchase of this AT&T product. Before using this AT&T product,
please read the Important safety information section on pages 150-152
of this manual. Please thoroughly read this user’s manual for all the
feature operations and troubleshooting information necessary to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of
compatible cordless headsets.
Model number:
CLP99183 (one handset)
CLP99283 (two handsets)
CLP99353/CLP99383 (three handsets)
CLP99453/CLP99483 (four handsets)
CLP99553/CLP99583 (five handsets)
Type:
DECT 6.0 cordless telephone/answering system with
BLUETOOTH® wireless technology
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be found on
the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to
return your telephone for warranty service.
Compatible with
Hearing Aid T-Coil
Telephones identified with this logo have reduced noise and interference
when used with most T-coil equipped hearing aids and cochlear implants. The
TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry
Association. Used under license.
T
TIA-1083
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such
marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under
license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade
names are those of their respective owners.
© 2013 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
User’s manual
CLP99183/CLP99283/CLP99353/
CLP99383/CLP99453/CLP99483/
CLP99553/CLP99583
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting
User’s manual
Quick start guide
Cordless handset
(1
(2
(3
(4
(5
for CLP99183)
for CLP99283)
for CLP99353/CLP99383)
for CLP99453/CLP99483)
for CLP99553/CLP99583)
Charger for cordless handset
with power adapter installed
(1
(2
(3
(4
Battery compartment cover
(1
(2
(3
(4
(5
for
for
for
for
for
CLP99183)
CLP99283)
CLP99353/CLP99383)
CLP99453/CLP99483)
CLP99553/CLP99583)
for
for
for
for
CLP99283)
CLP99353/CLP99383)
CLP99453/CLP99483)
CLP99553/CLP99583)
Telephone line cord
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
Telephone base
Battery for cordless handset
(1
(2
(3
(4
(5
for
for
for
for
for
CLP99183)
CLP99283)
CLP99353/CLP99383)
CLP99453/CLP99483)
CLP99553/CLP99583)
Power adapter for
telephone base
User’s manual
CLP99183/CLP99283/CLP99353/
CLP99383/CLP99453/CLP99483/
CLP99553/CLP99583
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
Table of contents
Getting started
Installation...................................................... 1
Quick reference guide - handset......... 2
Quick reference guide - telephone
base.............................................................. 5
Telephone base and charger
installation................................................ 9
Telephone base installation............. 9
Charger installation........................... 10
Battery installation and charging..... 11
Battery backup mode............................. 13
To activate the mode....................... 13
Operation................................................ 13
Installation options.................................. 14
Tabletop to wall mount
installation.......................................... 14
Wall mount to tabletop
installation.......................................... 15
Bluetooth
Introducing Bluetooth............................ 16
Connect to CellTM application........ 18
Glossary of terms..................................... 19
Bluetooth setup........................................ 20
Add a cell phone................................ 20
Add a headset...................................... 22
Auto connection.................................. 24
Bluetooth connection from idle
mode...................................................... 24
Device list and connection............ 24
Review the device list...................... 25
Connect/disconnect an active
device.................................................... 25
Remove a paired device.................. 26
Replace an active device................ 27
Download directory........................... 28
Interruption to directory
download............................................. 30
View the directory download
information......................................... 31
Change PIN............................................ 32
Cell ringer............................................... 32
Telephone settings
Handset and telephone base
settings.................................................... 33
Ringer volume...................................... 34
Ringer tone............................................ 35
Set date/time....................................... 36
LCD language....................................... 37
Caller ID announce............................ 38
Set speed dial voicemail
number.................................................. 39
Voicemail (visual message
waiting) indicator............................. 39
Clear voicemail indication ............ 40
Key tone................................................. 41
Use caller ID to automatically set
date and time.................................... 42
Home area code.................................. 43
Cell area code...................................... 44
Dial mode............................................... 45
Web address......................................... 45
QUIET mode.......................................... 46
No line alert.......................................... 47
Cell alert ............................................... 47
Telephone operation
Make, answer and end a call.............. 48
Make, answer or end a home
call.......................................................... 48
Call waiting on the home line..... 49
Make, answer or end a cell
call.......................................................... 50
Call waiting on the cell line.......... 51
Answer an incoming cell call
while on a home call..................... 52
Answer a home call while on a
cell call................................................. 53
Conference calls....................................... 54
Conference home and cell
calls........................................................ 54
Options while on calls........................... 55
Handset speakerphone.................... 55
Volume control.................................... 55
Silencing the ringer........................... 56
Mute.......................................................... 56
Temporary tone dialing................... 57
Hold........................................................... 57
Equalizer.................................................. 58
Chain dialing......................................... 58
Redial............................................................. 61
Review the redial list........................ 61
Dial a redial entry............................... 61
Save a redial entry to the
directory............................................... 64
Delete a redial entry from the
directory............................................... 65
Handset locator......................................... 66
Join a call in progress........................... 67
Intercom........................................................ 68
Answer an incoming call
during an intercom call................ 70
Call transfer using intercom............... 71
Push-to-talk (PTT).................................... 73
Turn PTT on or off.............................. 73
PTT call to a single device............. 74
PTT call to multiple devices.......... 76
Answer a PTT call............................... 78
Change a one-to-one PTT call
to an intercom call......................... 79
Answer an incoming call
during a PTT call.............................. 79
Make an outgoing call during
PTT call................................................. 80
End or leave a PTT call.................... 80
Directory
About the directory................................. 81
Create directory entries........................ 82
Create a new entry in the
home directory.................................. 82
Dialing keys........................................... 84
Add a predialed telephone
number to the directory............... 85
Review the directory............................... 86
Review directory entries................. 86
3-character alphabetical
search.................................................... 87
Dial, edit or delete a directory
entry.......................................................... 88
Dial a directory entry........................ 88
Edit a directory entry........................ 89
Edit the type of a directory
entry....................................................... 91
Delete a directory entry.................. 91
Remove a downloaded
directory............................................... 92
Caller ID
About caller ID.......................................... 93
Information about caller ID
with call waiting............................... 93
Caller ID log................................................ 94
How the caller ID log works......... 94
Missed (new) call indicator............ 94
Memory match..................................... 94
Caller ID operation.................................. 95
Review the caller ID log.................. 95
View dialing options.......................... 96
Dial a caller ID log entry................ 96
Save a caller ID log entry to
the directory....................................... 97
Delete caller ID log entries........... 99
Reasons for missing caller ID
information..........................................100
Answering system
Answering system settings................101
Announcement..................................101
Answer on/off....................................105
Call screening.....................................106
Number of rings................................107
Remote access code.......................108
Message alert tone..........................109
Recording time...................................110
About the answering system...........112
Answering system and
voicemail indicators......................112
Using the answering machine
and voicemail together..............113
Message capacity.............................113
Voice prompts....................................114
Call screening.....................................114
Call intercept......................................115
Temporarily turning off the
message alert tone.......................115
Message playback..................................116
Options during playback...............117
Delete all old messages................119
Recording and playing memos........120
Record a memo.................................120
Remote access.........................................121
Appendix
Adding and registering
handsets/headsets..........................123
Register a handset to the
telephone base...............................123
Deregistering handsets.......................125
Deregister all handsets from
the telephone base......................125
Alert tones and lights..........................126
Handset screen icons.....................126
Telephone base screen icons.....127
Handset alert tones.........................128
Telephone base alert tones.........129
Lights......................................................130
Display screen messages...................131
Screen messages..............................131
Troubleshooting......................................135
Maintenance.............................................149
Important safety information...........150
Safety information............................150
Especially about cordless
telephones........................................151
Precautions for users of
implanted cardiac
pacemakers.......................................152
ECO mode............................................152
Especially about telephone
answering systems........................152
FCC Part 68 and ACTA........................153
FCC Part 15...............................................154
Limited warranty.....................................155
Technical specifications......................157
DECT 6.0 digital technology........157
Telephone operating range.........157
Redefining long range
coverage and clarity....................157
HD audio...............................................157
Simulated full duplex handset
speakerphone..................................157
Index
Index.............................................................158
Getting started
Installation
You must install and
charge the battery before
using the telephone.
STOP!
See pages 11-12 for
easy instructions.
Install the telephone base close to a telephone jack and a power outlet
not controlled by a wall switch. The telephone base can be placed on a flat
surface or vertically mounted on the wall (see page 14). For optimum range
and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (see page 9). The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Your product may be shipped with protective stickers covering the handset
and telephone base displays - remove them before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing machine
or workbench.
Getting started
Quick reference guide - handset
CHARGE light
On when the handset is charging in the telephone base or
charger.
Softkeys (2)
• Press to select the menu item displayed above the key
(page 4).
• While in a menu, press to select an item or save an entry or
setting.
CELL 1/ CELL 2
• Press to make or answer a cell call (page 50).
• During a cell call, press to answer an incoming CELL 1/2 call
when you hear a call waiting alert (page 51).
HOME/FLASH
• Press to make or answer a home call (page 48).
• During a call, press to answer an incoming home call when
you receive a call waiting alert (page 49).
• During message playback, press to call back the caller if the
caller’s number is available (page 118).
1
• While reviewing a caller ID log entry, press repeatedly to
add or remove 1 in front of the telephone number before
dialing or saving it in the directory.
• Press and hold to set (page 39) or to dial your voicemail
number.
TONE /a>A
• Press to switch to tone dialing temporarily during a call if
you have pulse service (page 57).
• While entering names, press to change the next letter to
upper or lower case.
/�������
SPEAKER
• Press to make or answer a home or cell call using the
speakerphone (page 48 or 50).
• Press to switch between the speakerphone and the handset
(page 55).
REDIAL/PAUSE
• Press repeatedly to view the last ten numbers dialed (page 61).
• While entering numbers, press and hold to insert a dialing pause
(page 82).
Getting started
Quick reference guide - handset
pDIR/VOLUME
• Press pDIR to show directory entries when the handset is
not in use (page 86).
• Press to scroll up while in menus.
• While entering names or numbers, press to move the
cursor to the right.
• Press to increase the listening volume when on a call (page
55), or to increase the message playback volume (page 118).
qCID/VOLUME
• Press qCID to show caller ID log when the handset is not
in use (page 95).
• Press to scroll down while in menus.
• While entering names or numbers, press to move the cursor
to the left.
• Press to decrease the listening volume when on a call (page
55), or to decrease the message playback volume (page 118).
OFF/CANCEL
• During a call, press to hang up (page 48).
• While in a menu, press to cancel an operation, back up
to the previous menu, or exit the menu display, or
press and hold this button to exit to idle mode.
• When the handset is ringing, press to mute the ringer
temporarily (page 56).
• Press and hold while the telephone is not in use to erase
the missed call indicator.
QUIET# (pound key)
• Press repeatedly to display other dialing options when
reviewing a caller ID log entry (page 96).
• Press and hold to enter the QUIET mode setting screen,
or to deactivate QUIET mode (page 46).
MUTE/DELETE
• During a call, press to mute the microphone (page 56).
• When the handset is ringing, press to mute the ringer
temporarily (page 56).
• While reviewing the caller ID log, the directory or the redial
memory, press to delete an individual entry.
• While predialing, press to delete digits.
• During message or announcement playback, press to delete
the playing message or the recorded announcement.
Getting started
Quick reference guide - handset
Handset
side view
PUSH TO TALK
• Press to initiate a one-to-one (page 74) or
one-to-group broadcast (page 76).
• Press and hold to broadcast to a group of
system devices (page 76).
Main menu
The selected menu
item is highlighted.
Menu
Feature menu
• Play messages (page 116)
• Answering sys (page 101)
• Directory (page 82)
• Caller ID log (page 95)
• Intercom (page 68)
• Ringers (page 34)
• Set date/time (page 36)
• Caller ID annc (page 38)
• Settings (page 37)
• Web address (page 45)
Using menus:
•
•
•
•
Press MENU to show the menu.
Press qCID or pDIR to scroll through menu items.
Press SELECT to confirm or save changes to a highlighted menu item.
Press OFF/CANCEL to cancel an operation, back up to the previous
menu, or exit the menu display.
Getting started
Quick reference guide - telephone base
1
PTT
• Press to display the PTT menu
to begin a PTT call.
• Press and hold to begin a
one-to-group broadcast when
the telephone base is not in
use.
• While reviewing a caller ID history
entry, press repeatedly to add or
remove 1 in front of the telephone
number before dialing or saving it in a
directory (page 96).
• Press and hold to set (page 39) or to
dial your voicemail number.
/HANDSET LOCATOR
Press the button to page all
system handsets (page 66).
FLASH
During a call, press to
answer an incoming home
call when you receive a call
waiting alert (page 49).
VOLUME
• Press to adjust the volume
during message playback
(page 117).
• Press to adjust the listening
volume during a call (page 55).
• When the phone is not in use,
press to adjust the telephone
base ringer volume for all lines
(page 34).
TONE /a>A
• Press to switch to tone dialing
temporarily during a call if you have
pulse service (page 57).
• While entering names, press to change
the next letter to upper or lower case.
MUTE
• During a call, press to mute the
microphone (page 56).
• While the telephone base is ringing,
press to silence the ringer temporarily
(page 56).
Getting started
Quick reference guide - telephone base
X /DELETE
• Press to delete the message currently
playing (page 117).
• When the phone is not in use, press
twice to delete all previously reviewed
messages (page 119).
• While reviewing the redial list, directory
or caller ID history, press to delete an
individual entry (pages 65, 91 and 99).
• While entering names or numbers, press
to delete a digit or a character.
/SKIP
During message playback,
press to skip to the next
message (page 117).
• While predialing, press to delete
a digits (page 48).
/REPEAT
/PLAY/STOP
• Press to play messages
(page 116).
• Press to stop message
playback (page 117).
Press to repeat a message or
press twice to play the previous
message (page 117).
CELL 1/ CELL 2
• Press to make or answer a cell call
(page 50).
• During a cell call, press to answer an
incoming call when you hear a call
waiting alert (page 51).
• Flashes quickly when there is an
incoming cell call.
• Flashes slowly when a cell call is on
hold.
HOME (Speakerphone)
• Press to make or answer a
home call (page 48).
• Flashes quickly when there is
an incoming home call.
• Flashes slowly when a home
call is on hold.
Getting started
Quick reference guide - telephone base
DIRECTORY
• Press to scroll up while in
a menu.
• Press to show directory
entries when the
telephone is not in use
(page 86).
• While entering names or
numbers, press to move
the cursor to the right.
REDIAL/PAUSE
• Press repeatedly to view the last 10
numbers dialed (page 61).
• While entering numbers, press and hold
to insert a dialing pause (page 83).
Softkeys (2)
Press to select the
menu item displayed
above the key.
CALLER ID
• Press to scroll down while
in a menu.
• Press to review the caller
ID log when the telephone
is not in use (page 95).
• While entering names or
numbers, press to move
the cursor to the left.
CANCEL
• While in a menu,
press to exit
without making
changes or press
and hold to return
to idle mode.
• Press and hold
while the telephone
is not in use to
erase the missed
call indicator
(page 94).
/ANS ON/OFF
Press to turn the answering
system on or off (page 105).
USB port
The standard size USB port in the telephone base is
used for charging your cell phones.
Getting started
Quick reference guide - telephone base
Main menu
The selected menu item is highlighted.
Menu
Feature menu
• Answering sys (page 101)
• Directory (page 83)
• Caller ID log (page 95)
• Intercom (page 69)
• Bluetooth (page 20)
• Ringers (page 34)
• Set date/time (page 36)
• Caller ID annc (page 38)
• Settings (page 37)
• Web address (page 45)
Using menus:
•
•
•
•
Press MENU in idle mode to show the main menu.
Press qCALLER ID or pDIRECTORY to scroll through menu items.
Press SELECT to confirm or save changes to a highlighted menu item.
Press CANCEL to cancel an operation, back up to the previous menu, or
exit the menu display.
Getting started
Telephone base and charger installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 14 for details.
Telephone base installation
Plug one end of the
telephone line cord into a
telephone jack or a DSL filter.
Plug the large end of the
telephone base power
adapter into a power
outlet not controlled by a
wall switch.
If you have DSL high-speed
Internet service, a DSL filter
(not included) is required.
Route the power adapter
cord through this slot.
Route the telephone line
cord through this slot.
Raise the antenna.
Plug the other end of the
telephone line cord into the
telephone jack on the back
of the telephone base.
Plug the small end of the
telephone base power
adapter into the power
adapter jack on the back
of the telephone base.
Getting started
Telephone base and charger installation
Charger installation
Plug the power adapter into a power outlet not
controlled by a wall switch.
IMPORTANT INFORMATION
• Use only the power adapter(s) supplied with this product. To order a replacement
power adapter, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
• The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
10
Getting started
Battery installation and charging
Install the battery as shown below. Once you have installed the battery, the
screen indicates the battery status (see the table below). If necessary, place
the handset in the telephone base or charger to charge the battery. For best
performance, keep the handset in the telephone base or charger when not in
use. The battery is fully charged after 11 hours of continuous charging. See
the table on page 157 for battery operating times.
If the screen shows Place in charger and
flashes, you need to charge the
handset without interruption for at least 30 minutes to give the handset
enough charge to use the telephone for a short time. The following table
summarizes the battery charge indicators and actions to take.
Battery indicators
Battery status
Action
The screen is blank, or
shows Place in charger
and
(flashing).
Battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and
(flashing).
Battery has enough charge
to be used for a short time.
Charge without interruption
(at least 30 minutes).
The screen shows
HANDSET X.
Battery is charged.
To keep the battery charged,
place it in the telephone base or
charger when not in use.
Step 2
Align the cover flat
against the battery
compartment, then
slide it upwards until
it clicks into place.
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Step 1
Plug the battery
connector securely
into the socket inside
the handset battery
compartment. Insert
the supplied battery
with the label THIS
SIDE UP facing up as
indicated.
11
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
THIS SIDE UP / CE CÔTÉ VERS LE HAUT
Battery Pack / Bloc-piles :
BT183342/BT283342 (2.4V 400mAh Ni-MH)
WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES.
NE PAS INCINÉRER OU PERCER LES PILES.
Made in China / Fabriqué en chine
NOTE: If you are on a phone call in low battery mode, you hear four short beeps
every minute.
Getting started
Battery installation and charging
CHARGE light
Step 3
Charge the handset by placing it face forward
in the telephone base or charger. The CHARGE
light on the handset is on during charging.
After you install your telephone or power returns following a power outage,
the handset and telephone base will prompt you to set the date and
time. For instructions, see Set date/time on page 36. To skip setting the
date and time, press OFF/CANCEL on the handset or CANCEL on the
telephone base.
IMPORTANT INFORMATION
• Use only the supplied rechargeable battery or replacement battery (model BT183342).
To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
• If you do not use the handset for a long time, disconnect and remove the battery
to prevent possible leakage.
12
Getting started
Battery backup mode
Battery backup mode allows your telephone system to function in the
event of a power outage. The telephone system uses stored power from the
handset’s battery to operate.
To activate the mode
After the power goes out, if there is already a handset with
enough charge placed in the telephone base, the telephone
system enters battery backup mode automatically. That handset
screen shows Powering base... Don’t pick up. All other
handset screens show Battery backup mode.
Out of range
OR no power
at base
ACK
S
-ORIf there is no handset placed in the telephone base after the
power goes out, all handsets show Out of range OR no power
at base and Put HS on base to power base alternatively.
Place any handset with enough charge in the telephone base.
Its screen shows Powering base... Don’t pick up. All other
handset screens show Battery backup mode.
NOTE: A handset which does not have enough charge to power up the
base, its screen shows Out of range OR no power at base and Not
enough battery to power base alternatively after the power goes out.
Find another system handset that has enough charge to activate the
mode.
Put HS on base
to power base
BACK
S
Battery
backup
mode
12:12am
ACK
11/1
S
MENU
Operation
During battery backup mode, the telephone base, answering system and all
Bluetooth related features will be disabled. The operating time is subject
to the battery level of the handset placed in the telephone base and the
actual usage. For optimal performance, you are not recommended to use the
handset placed in the telephone base when this mode is on.
Using other system handsets (Recommended):
Operate the handsets the same way as usual, except the answering system
and all Bluetooth related features which will be disabled.
Using the handset placed in the telephone base:
To maximize the operating time, you are not advised to use this handset. If
you do have to use it, make sure you do not lift it from the telephone base.
All operations should be done with the handset placed in the telephone base.
In this case, calls can only be made and received using the speakerphone.
13
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, follow the steps below to connect the telephone base
with a standard dual-stud telephone wall mounting plate. You may need a
professional to install the mounting plate.
Tabletop to wall mount installation
1. Unplug the power adapter from the power outlet. Unplug the telephone
line cord from the wall jack (or DSL filter).
2. Press down on the tabs on the wall mount bracket on the telephone base
to release it from tabletop orientation.
3. Swivel the wall mount bracket down to wall mount position and then push
it into the telephone base until it clicks into place.
4. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch.
Align the holes on the back of the telephone base with the wall
mounting plate.
5. Slide the telephone base down until it locks securely. Bundle the
telephone line cord and power adapter cord neatly with twist ties
if necessary.
1
3
2
4
5
14
Getting started
Installation options
Wall mount to tabletop installation
1. If the telephone line cord and power adapter cord are bundled, untie
them first. Push the telephone base up to remove it from the wall. Unplug
the telephone line cord (or DSL filter) from the wall jack. Unplug the power
adapter from the power outlet.
2. Swivel the wall mount bracket up to tabletop position and then push it into
the telephone base until it clicks into place.
3. Plug the telephone line cord (or DSL filter) into the wall jack. Plug the
power adapter into a power outlet not controlled by a wall switch. Bundle
the telephone line cord and power adapter cord neatly with twist ties
if necessary.
1
2
3
15
Bluetooth
Introducing Bluetooth
Your new AT&T CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/
CLP99483/CLP99553/CLP99583 telephone system with Bluetooth wireless
technology has the following features:
• Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the
telephone base.
• Connect a maximum of 2 Bluetooth enabled devices to make and receive
cell calls. Both devices can be active on a call at a time.
• Connect a Bluetooth enabled headset for making and receiving home calls.
• Conference any combination of cell and home call.
• Make and receive calls using your cell phone service with your telephone
base or system handsets.
• Download phonebook entries from your cell phone.
• Ringtone share feature allows you to set your telephone to play your
IPhone® (iOS 4.1 or later) ringtone.
IMPORTANT INFORMATION
• After plugging in the telephone base, wait at least 20 seconds before
connecting a Bluetooth device. The screen shows Bluetooth system busy
if you try to connect too soon.
• Refer to the user's manual of your Bluetooth enabled cell phone or headset
for more information about how that device uses Bluetooth connectivity.
• Bluetooth wireless technology operates within a short range (up to 30
feet) from the telephone base. Keep connected cell phones and headsets
within this range.
• If your cell phone has poor reception in your home, the CLP99183/
CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/
CLP99583 cannot improve the reception. However, if there is a location
in your house with better reception, you can leave your cell phone at
that location while you use the CLP99183/CLP99283/CLP99353/
CLP99383/CLP99453/CLP99483/CLP99553/CLP99583 cell line.
For optimal performance, the cell phone must be within 15 feet of the
telephone base.
iPhone® is a registered trademark of Apple. Inc.
16
Bluetooth
Introducing Bluetooth
• If you experience poor sound quality, it may be caused by the distance
between your cell phone and the telephone base. To improve the
performance, place your cell phone closer to the telephone base (within
15 feet) and make sure that there are no physical obstacles such as large
furniture or thick wall in between.
15 feet
Cellular
signal
DECT 6.0
• Charge your cell phone while it is connected to the telephone base.
Your cell phone's battery discharges faster while it is connected to the
telephone base via Bluetooth wireless technology.
• Monitor your cell phone's usage because minutes may be deducted from
your cellular plan for the duration of all cell calls, depending on the terms
of your plan.
Refer to the Bluetooth setup section (pages 20-32) to learn how to set up
your Bluetooth device. Refer to the Telephone operation section
(pages 48-66) on how to operate your Bluetooth devices with your new AT&T
CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/
CLP99553/CLP99583 telephone system with Bluetooth wireless technology.
Refer to the Troubleshooting section (pages 135-148) if you experience
difficulty when using the telephone system.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by
Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings
Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their
respective owners.
17
Bluetooth
Introducing Bluetooth
Connect to CellTM application
If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or
above, you can further extend the flexibility of your telephone system with
use of the free Connect to Cell application.
Connect to Cell comprises Caller ID manager and Alerts manager that help
integrate your cell phone with the AT&T telephone system.
Caller ID manager (Caller ID share) allows you:
• To view your AT&T phone’s caller ID log on your Android cell phone;
• To use your Android cell phone to call back or send messages to
individuals who have called your home line on the AT&T telephone;
• To store callers’ names and numbers to your Android phone’s directory for
future use.
Alerts manager (Mobile notification) allows you to extend your Android
phone’s alerts to your AT&T telephone system. Your AT&T telephone will
notify you whenever you receive certain text messages, e-mails or social
media updates on your Android phone, so you will always be kept up to date.
To use Caller ID manager and Alerts manager, you must first
download Connect to Cell to your Android cell phone using
the Google Play® Store app. Scan the QR code on the right to
download the application.
Connect to cellTM is a trademark of Advanced American Telephones.
Android® and Google Play® are registered trademarks of Google Inc.
18
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar
with using your Bluetooth devices and your new AT&T telephone system.
Active devices - the Device list has two active slots for two cell phones, or
one cell phone and one headset. When a device in the list is active, it will
have a D1: or D2: in front of the device name. In order to use a Bluetooth
device on a call, it must be in an active slot and be connected.
Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.
CELL line - the telephone line associated with your cell phone service.
On your CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/
CLP99483/CLP99553/CLP99583, press CELL 1 or CELL 2 on the
handset or telephone base to use the cell line.
Connected - when you pair a Bluetooth device to the CLP99183/
CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/
CLP99583, it is placed in an active slot and automatically connected. When a
device is connected, a 1 and/or 2 will display after on the handset screen
and the CELL 1 and/or CELL 2 light on the telephone base will be on. If a
device loses its connection to the telephone base, it must be reconnected
before you can use the device with the telephone system.
Device list - The list of devices connected to the telephone.
/ displays after
Disconnected - when a device is disconnected, /1 and/or 2
on the handset screen and the CELL 1 and/or CELL 2 light on the telephone
base is off.
Discoverable mode - before a Bluetooth enabled device can be paired, it
must be set to this mode. When pairing your cell phone, the telephone base
is set to this mode. Depending on the cell phone manufacturer, this mode is
sometimes referred to as Find Me or Visibility.
Paired devices - The Bluetooth enabled devices (cell phones or headsets)
that have shared registration information with the telephone base. A total
of four Bluetooth enabled devices can be paired to the telephone base.
However, only two paired devices can communicate with the base at a time.
Pairing - sometimes referred to as bonding. The process of sharing
registration information between two Bluetooth enabled devices. Your
Bluetooth enabled cell phone or headset must first be paired to the
telephone base in order to use it with this telephone system.
PIN - by default, the PIN is 0000 for the telephone base and for most
Bluetooth devices. PIN information may be exchanged between Bluetooth
devices before they can be used. This is also known as a Passkey
or Passcode.
19
Bluetooth
Bluetooth setup
To use a Bluetooth enabled cellular phone with your telephone, you must
first pair and connect your Bluetooth cellular phone with the telephone base.
The CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/
CLP99553/CLP99583 can then be used to make or answer calls on the cell
phone line.
Bluetooth wireless technology operates within a short range (up to 30 feet).
When you pair a Bluetooth cell phone or Bluetooth headset to the telephone
base, keep the device within 15 feet of the telephone base for optimal
performance.
Add a cell phone
Before you begin, make sure that you have cellular coverage and your
Bluetooth enabled cell phone is not connected to any other Bluetooth
device. Refer to your cell phone user’s manual to learn how to search for or
add new Bluetooth devices.
To pair and connect a cell phone:
Diretory
1.Press menu on the telephone base in idle mode to
Caller ID log
enter the main menu.
Intercom
2.Press qCALLER ID or pDIRECTORY to highlight Bluetooth, Bluetooth
then press select.
SELECT
BACK
3.Press select to choose Add device.
BLUETOOTH
Add device
4.Press select to choose Add cellular. The screen
Device list
displays Please wait... followed by 1. If cell is
Download dir
connected to BT device, please disconnect it.
BACK
SELECT
• If there are already 4 paired devices on the device
ADD DEVICE
list, the 4th device on the device list will be
Add cellular
automatically removed, regardless of whether the
Add headset
new device pairing is successful or not.
BACK
SELECT
• If there are already 2 active devices on the device
list with prefix D1: or D2:, the telephone base shows
Set cell to
Cell Phone A is deactivated for adding a new
search base:
device.
AT&T DECT 6.0
PIN:0000
5.Press next. The screen displays 2. Place cell phone
next to base.
• All devices that are connected to the telephone base are disconnected
until the pairing process is completed.
p
q
p
q
p
q
20
Bluetooth
Bluetooth setup
6.Press next to turn on the telephone base discoverable mode. The screen
displays Set cell to search base: AT&T DECT 6.0 PIN: 0000. Promptly turn
on the Bluetooth feature of your cell phone and search for or add new
devices.
7.Once your cell phone finds your AT&T phone (AT&T DECT 6.0), press the
appropriate key on your cell phone to continue the pairing process.
• Your cell phone may require a passcode. In this case, the telephone
base displays Check cellular. ENTER PASS CODE. Enter the cell phone
passcode (typically 0000) into the telephone base and press set.
• Enter the PIN of the telephone base (the default PIN is 0000) into your
cell phone to continue the pairing process if required. The telephone
base displays Adding Cell Phone A.
8.When a device is successfully connected, the telephone base displays
Cell Phone A is added and connected to base and the corresponding
status icon ( 1 or 2) displays. The corresponding device light on the
telephone base (CELL 1 or CELL 2/HEADSET ) turns on.
If you have trouble pairing your cell phone, it may not be compatible
with your CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/
CLP99483/CLP99553/CLP99583. Check the Bluetooth compatibility list
at www.telephones.att.com/bluetooth.
NOTES:
• The pairing process may take up to one minute. If the pairing process fails, try again.
• The steps for the pairing process may vary for different cell phones. If this happens, follow
the prompts on your cell phone and your CLP99183/CLP99283/CLP99353/CLP99383/
CLP99453/CLP99483/CLP99553/CLP99583 to complete the pairing process.
• Refer to the user’s manual of your cell phone on how to search for or add a new Bluetooth
device.
21
Bluetooth
Bluetooth setup
Add a headset
Before you begin, make sure that your Bluetooth enabled headset is not
connected to any other Bluetooth device. Refer to your headset user’s
manual to learn how to search for or add new Bluetooth devices.
To pair and connect a headset:
1.Press menu on the telephone base in idle mode to
enter the main menu.
2.Press qCALLER ID or pDIRECTORY to highlight
Bluetooth, then press select.
3.Press select to choose Add device.
4.Press qCALLER ID or pDIRECTORY to highlight Add
headset, then press select. The screen displays
If headset is connected to cell, please disconnect it.
• If there are already 4 paired devices on the device
list, the 4th device on the device list will be
automatically removed, regardless of whether the
new device pairing is successful or not.
• If there is another headset already active, the screen
will show Only the BT headset in slot 2 can be ready
for connection and then Headset X is deactivated
for adding a new device.
5.Press next. The screen displays Pls set headset to
discoverable mode. Set your headset to discoverable
mode (refer to the user’s manual of your headset),
then press next.
• All devices that are connected to the telephone
base are temporarily disconnected.
6.The screen displays Searching for Bluetooth
headsets....
Diretory
Caller ID log
Intercom
Bluetooth
BACK
p
q
SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK
p
q
SELECT
ADD DEVICE
Add cellular
Add headset
BACK
p
q
SELECT
Pls set headset
to discoverable
mode
BACK
NEXT
Searching
for Bluetooth
headsets...
FOUND DEVICES
Headset A
Headset B
BACK
22
SELECT
Bluetooth
Bluetooth setup
7.When the screen displays the found devices, press
qCALLER ID or pDIRECTORY to highlight your headset if
Adding
necessary, then press select.
Headset A
• Enter the PIN of your headset if required. The PIN
for most Bluetooth devices is 0000 (refer to the
user’s manual of your headset), then press next.
Headset A
is added
8.The screen displays Adding Headset A when the base
and connected
is connecting to your headset.
to base.
9.When a device is successfully connected, the
telephone base displays Headset A is added and connected to base
and the corresponding status icon 2. You hear a confirmation tone. The
corresponding light on the telephone base CELL 2/HEADSET turns on.
If you have trouble pairing your headset, it may not be compatible
with your CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/
CLP99483/CLP99553/CLP99583. Check the Bluetooth compatibility list
at www.telephones.att.com/bluetooth.
NOTES:
• The pairing process may take up to one minute. If the pairing process fails, try again.
• When a connected headset is charging, it may disconnect from the telephone base and the
CELL 2/HEADSET light on the telephone base turns off. For some headset models, you may
need to turn on the headset and reconnect it to the telephone base again.
23
Bluetooth
Bluetooth setup
Auto connection
When an active device moves within Bluetooth range of the telephone base,
or is turned on within range, the telephone base tries to connect to the
device. When the device moves out of range, it is disconnected. Your device
might make a connect or disconnect sound.
A
•
•
•
connected device could also be disconnected by:
Turning off the Bluetooth device.
Turning off the Bluetooth feature of the device.
Disconnecting through the telephone base Device list. If you disconnect
through the Device list, the telephone base will not attempt to reconnect
until your device is moved out of range and then moves back in range again.
Bluetooth connection from idle mode
When you have active devices that are not connected, CONNECT appears
on the telephone base in idle mode. Press CONNECT to start connecting an
active device. When there are two active devices, the screen will prompt you
to choose one before connection.
Device list and connection
Up to 4 devices can be paired to the telephone base. All paired devices
are shown on the device list. To use a paired device, it must be in an active
slot (D1: or D2:) on the device list and connected. Both Bluetooth enabled
devices can be used on a cell call at a time
Once you have paired a device with the telephone base, you do not need
to repeat the pairing procedure again unless you delete the device from the
device list.
NOTE: When connecting a Bluetooth device to the device list, all connected devices will
be temporarily disconnected until the procedure is complete. It may take up to 2 minutes
to reconnect.
24
Bluetooth
Bluetooth setup
Review the device list
1. Press MENU on the telephone base in idle mode.
2. Press CALLER ID or DIRECTORY to highlight Bluetooth, then
press SELECT .
3. Press CALLER ID or DIRECTORY to highlight Device list, then
press SELECT .
Connect/disconnect an active device
While in the device list menu, you may connect or disconnect your
active device.
1. Press MENU on the telephone base in idle mode.
2. Press CALLER ID or DIRECTORY to highlight Bluetooth, then
press SELECT.
3. Press CALLER ID or DIRECTORY to highlight Device list, then
press SELECT .
4. Press CALLER ID or DIRECTORY to highlight a device, then press OPTION .
5. Press CALLER ID or DIRECTORY to highlight Connect/Disconnect
(whichever is applicable), then press SELECT . The telephone base displays
Device connected/Device disconnected. You hear a confirmation tone.
NOTE: When your active device is connected, you are prompted to select Disconnect. When
your active device is disconnected, you are prompted to select Connect.
25
Bluetooth
Bluetooth setup
Remove a paired device
When you already have a maximum of 4 devices on the device list and you
want to add another device, you must first delete a device from the device list.
To remove a paired device:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CALLER ID or DIRECTORY to highlight
Bluetooth, then press SELECT .
3. Press CALLER ID or DIRECTORY to highlight
Device list, then press SELECT .
4. Press CALLER ID or DIRECTORY to highlight the desired
device, then press X/DELETE.
-OR• Press CALLER ID or DIRECTORY to highlight the
desired device, then press OPTION .
• Press CALLER ID or DIRECTORY to highlight
Remove, then press SELECT .
5. The telephone base displays Remove Headset A?
Press YES to confirm. The telephone base displays
Device removed from device list and you hear a
confirmation tone.
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
D1:Cell Phone A
D2:Headset A
BACK
OPTION
Headset A
Connect
Remove
BACK
SELECT
Remove
Headset A
?
NO
YES
Device removed
from
device list
26
Bluetooth
Bluetooth setup
Replace an active device
If you already have 2 active devices on the device list and you want to
activate a different device, you must deactivate one of the 2 active devices.
To replace an active device:
1. Press MENU on the telephone base when it is not
in use.
2. Press CALLER ID or DIRECTORY to highlight Bluetooth,
then press SELECT .
3. Press CALLER ID or DIRECTORY to highlight Device list,
then press SELECT .
4. Press CALLER ID or DIRECTORY to highlight the
device you want to activate without a D1: or D2:
prefix, then press OPTION .
5. Press CALLER ID or DIRECTORY to highlight Connect,
then press SELECT . The screen displays Only BT devices in
slot 1 or 2 can be ready for connection and then a list of
devices for deactivation.
6. Press CALLER ID or DIRECTORY to highlight the device
to be deactivated, then press NEXT . The screen displays
Cell Phone A is deactivated and you hear a
confirmation tone. The screen then displays
Connecting Cell Phone B to the base...
7. Depending on your cell phone settings, you may need
to press a key on your cell phone to confirm the
connection. When the new device is successfully
activated and connected, the screen displays
Device connected. You hear a confirmation tone.
NOTE: When adding, removing, or replacing a Bluetooth device on
the active devices list, all connected devices are temporarily
disconnected until the procedure is complete. It may take up to 2
minutes to reconnect.
27
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
D1:Cell Phone A
D2:Headset A
Cell Phone B
BACK
OPTION
Only BT devices
in slot 1 or 2
can be ready
for connection
DEACTIVATE
D1:Cell Phone A
D2:Headset A
BACK
NEXT
Connecting
Cell Phone B
to the base...
DEVICE LIST
D1:Cell Phone B
D2:Headset A
Cell Phone A
BACK
OPTION
Bluetooth
Bluetooth setup
Download directory
You can download up to 4 cell phone directories (phonebooks) to your
CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/ CLP99483/
CLP99553/CLP99583 telephone system via Bluetooth wireless technology.
Each downloaded directory can store up to 1,500 entries with up to 30
digits for each phone number and 15 characters for each name.
Before downloading a directory, make sure the cell phone is paired, active,
and connected to your telephone system.
Place your cell phone next to the telephone base when you download a cell
phone directory to your telephone system.
To download a cell phone directory:
1. Press MENU on the telephone base in idle mode.
2. Press CALLER ID or DIRECTORY to highlight Bluetooth,
then press SELECT .
3. Press CALLER ID or DIRECTORY to highlight
Download dir, then press SELECT .
4. Press CALLER ID or DIRECTORY to highlight a device,
then press SELECT .
5. Press CALLER ID or DIRECTORY to highlight one of the
following options:
• Phone memory - download all contacts stored in
your phone memory.
• SIM card only - download all contacts stored in your
SIM card.
• Phone and SIM - download all contacts stored in
both your phone memory and SIM card.
Press SELECT . During the download, the telephone
base displays the progress. All handsets display
Downloading...
28
Directory
Caller ID log
Intercom
Bluetooth
BACK
SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DOWNLOAD DIR
D1:Cell Phone A
D2:Cell Phone B
BACK
SELECT
DOWNLOAD FROM
Phone memory
SIM card only
Phone and SIM
BACK
SELECT
Bluetooth
Bluetooth setup
• Your cell phone may require a passcode. In this case the screen
displays Check cellular. ENTER PASSCODE. Enter the cell phone
passcode into the telephone base and press SET to save.
• Your cell phone may require you to press a key to confirm the
directory download.
• If the selected device’s directory has already been downloaded to your
telephone system before, the telephone base displays the last update
date of your cell phone. The directory stored on your telephone system
for that cell phone will be erased and replaced with the current cell
phone directory. If you have edited the downloaded entries (page 89),
those changes will be lost. Press NEXT to start the download.
• If you already have 4 downloaded directories, the
telephone base displays Memory is full. Replace
existing directory? Press YES . Highlight the cell
phone directory to be replaced and press SELECT .
The screen displays Replace Cell Phone A directory?
Press YES to confirm.
6. When the downloading process is complete, the
telephone base displays Download ended XXXX
entries saved. Press OK to return to the
Bluetooth menu.
Cell Phone A
Downloading
entry #0001...
STOP
Download ended
XXXX
entries saved.
BACK
OK
NOTES:
• With certain cell phones, downloading from the SIM card is not supported. If this is the case, try
transferring the contacts from your SIM card to your cell phone memory first, then download
from your cell phone memory. For more information on how to transfer contacts from your SIM
card to your cell phone memory, see your cell phone’s user’s manual.
• If Phone memory is chosen but with no entries saved, the telephone base displays
No entries found. Download from SIM only? Press YES to confirm. If SIM card only is chosen
but with no entries saved, the telephone base displays No entries found. Download from Phone
only? Press YES to confirm. If Phone and SIM are chosen but with no entries saved in either or
both directories, the telephone base displays
No entries found. Download from Phone only? Press YES to confirm.
• When downloading the directory from your Bluetooth enabled cell phone, some data may not
transfer. For example, if you have home, mobile and work numbers for a particular contact,
the three category descriptions may not transfer to your CLP99183/CLP99283/CLP99353/
CLP99383/CLP99453/ CLP99483/CLP99553/CLP99583.
29
Bluetooth
Bluetooth setup
Interruption to directory download
If you are downloading a directory from a cell phone and the phone
receives a call, the download process stops and the telephone base displays
Download failed and all the handsets display Download fail. When you try
to view the downloaded directory, the telephone base and handsets display
Last Download failed: MM/DD/YY. You need to download the directory
again (see page 28).
When you are downloading a directory from a cell phone and you wish
to stop the download process, you may press STOP . The telephone base
displays Download directory cancelled. The telephone base displays
Download failed when it returns to idle mode.
NOTE: During the download process, do not attempt to make changes to your cell
phone directory.
30
Bluetooth
Bluetooth setup
View the directory download information
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CALLER ID or DIRECTORY to highlight Directory,
then press SELECT .
3. Press CALLER ID or DIRECTORY to choose the desired
downloaded directory, then press OPTION .
4. Press CALLER ID or DIRECTORY to highlight Last
update, then press SELECT .
• The telephone base displays Cell phone A Last
update: MM/DD/YY Total #XXXX.
-OR• The telephone base displays Cell phone A Last
download failed: MM/DD/YY if there was an
interruption during that directory download.
5. Press OK to exit.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
CELL PHONE A
Cell area code
Last update
Remove DIR
BACK
SELECT
CELL PHONE A
Last update
02/01/13
Total #0159
BACK
OK
NOTE: If a handset tries to access the directory while a Bluetooth directory download is in
progress, the screen shows Not available at this time.
31
Bluetooth
Bluetooth setup
Change PIN
You are required to enter a PIN when establishing a Bluetooth connection.
The default Pin of your telephone base is 0000.
To change the PIN:
1.Press MENU on the telephone base in idle mode to
BLUETOOTH
enter the main menu.
Device list
Download dir
2.Press CALLER ID or DIRECTORY to highlight Bluetooth, Change PIN
then press SELECT .
BACK
SELECT
3.Press CALLER ID or DIRECTORY to highlight Change
ENTER NEW PIN
PIN, then press SELECT . The telephone base displays
ENTER NEW PIN and the existing PIN.
0000
4.Use the dialing keys to enter a new 4-digit code.
BACK
SET
• Press X/DELETE to erase a digit.
• Press and hold X/DELETE to erase all digits.
• Press CALLER ID or DIRECTORY to move the cursor to the left or right.
5.Press SET to save.
Cell ringer
If this feature is on and you have connected an iPhone (iOS 4.1 or later) to
your telephone system, the telephone plays your iPhone ringtone when there
is incoming call.
1.Press menu on the telephone base in idle mode to
BLUETOOTH
enter the main menu.
Download dir
PIN
2.Press CALLER ID or DIRECTORY to highlight Bluetooth, Change
Cell ringer
then press SELECT.
BACK
SELECT
3.Press CALLER ID or DIRECTORY to highlight
CELL RINGER
Cell ringer, then press SELECT.
On
Offf
• If there are more than one paired device on the
device list, press CALLER ID or DIRECTORY to
BACK
SET
highlight the desired device, then press SELECT.
4.Press CALLER ID or DIRECTORY to choose On or Off, then press SET.
NOTE: The quality of ringtone played on your telephone is subject to individual ringtone
characteristics.
32
Telephone settings
Handset and telephone base settings
Use the menu to change the cordless handset or telephone base settings.
1.Press menu on the handset or telephone base when it is not in use to
enter the main menu.
2.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on
the telephone base to scroll to the feature to be changed. When scrolling
through the menu, the selected menu item is highlighted.
3.Press SELECT to select the highlighted item.
NOTE: Press
OFF/CANCEL on the handset, or press CANCEL on the telephone base to
cancel an operation, back up to the previous menu or exit the menu display. Press and
hold
OFF/CANCEL on the handset, or press and hold CANCEL on the telephone base
to return to idle mode.
33
Telephone settings
Handset and telephone base settings
Ringer volume
You can set the ringer volume for incoming calls on all lines. A ringer off icon
shows when the volume is set to off.
1.Press menu in idle mode to enter the main menu.
2.Press qCID or pDIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to scroll to Ringers,
then press select.
3.Press select again to select Ringer volume.
4.Press qCID or pDIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to sample each
volume level.
5.Press set to save your preference. There is a confirmation tone
and the screen returns to the previous menu.
RINGERS
Ringer volume
Ringer tone
BACK
BACK
RINGER VOLUME
BACK
BACK
-OR1. Press qVOLUMEp on the telephone base to set the
ringer volume while the telephone base is in idle mode
to set the ringer volume of the telephone base.
2. Press SET to confirm and you hear a confirmation tone.
S
SELECT
S
SET
RINGERS
Ringer volume
Ringer tone
BACK
p
q
SELECT
RINGER VOLUME
NOTES:
• Changing the handset ringer volume does not affect the base
ringer volume.
• If the ringer volume is set to off, that handset is silenced for all
incoming calls.
BACK
p
q
SET
• The ringer volume level also determines the ringer levels of intercom calls (page 68).
• If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly
display Caller ID won’t be announced.
34
Telephone settings
Handset and telephone base settings
Ringer tone
You can select the ringer tones for incoming home and
cell calls.
To select a ringer tone:
1. Press MENU in idle mode to enter the main menu.
2. Press qCID or pDIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
highlight Ringers, then press SELECT .
3. Press qCID or pDIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
highlight Ringer tone, then press SELECT .
4. Press qCID or pDIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to highlight
All lines, Home, Cell 1 or Cell 2, then press SELECT .
5. Press qCID or pDIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
sample each ringer tone. A sample of each ringer tone
plays as you scroll through the choices.
6. Press SELECT to select and save your choice. You hear
a confirmation tone.
RINGER TONE
Home
Cell 1
S
BACK
35
CK
SELECT
RINGER TONE
1
2
32
BACK
SELECT
RINGER TONE
All lines
Home
Cell 1
BACK
p
q
SELECT
RINGER TONE
1
2
32
BACK
NOTE: If you turn off the ringer volume, you will not hear ringer
tone samples.
All lines
p
q
SELECT
Telephone settings
Handset and telephone base settings
Set date/time
The answering system announces the day and time of each message prior
to playing it. Before using the answering system, set the date and time as
follows. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. The year must be set so that the
day of the week can be calculated from the caller ID information. You can
turn off the date and time settings of the caller ID service and set the date
and time manually (see Use caller ID to automatically
set date and time on page 42).
After a power failure or handset registration, the system prompts you to set
the date and time.
To set the date and time manually:
1. Press MENU in idle mode to enter the main menu.
Set date
2. Press qCID or pDIR on the handset, or press
09/30/10
qCALLER ID or pDIRECTORY on the telephone base to
MM/DD/YY
scroll to Set date/time and then press SELECT.
K
S
3. Press qCID or pDIR on the handset, or press
BACK
NEXT
qCALLER ID or pDIRECTORY on the telephone base to
select the month, then press NEXT, or enter the number
using the dialing keys.
Set time
05:41 PM K
4. Press qCID or pDIR on the handset, or press qCALLER ID
S
or pDIRECTORY on the telephone base to select the day,
then press NEXT, or enter the number using the dialing
BACK
SAVE
keys.
SET DATE
5. Press qCID or pDIR on the handset, or press
02/01/13
MM/DD/YY
qCALLER ID or pDIRECTORY on the telephone base to
select the year, or enter the number using the dialing
NEXT
BACK
keys, then press NEXT to move on to set the time.
SET TIME
6. Press qCID or pDIR on the handset, or press
05:41 PM
qCALLER ID or pDIRECTORY on the telephone base to
select the hour, then press SAVE, or enter the number
SAVE
using the dialing keys.
BACK
7. Press qCID or pDIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to select the minute, then
press SAVE, or enter the number using the dialing keys.
p
q
p
q
36
Telephone settings
Handset and telephone base settings
8.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on the telephone base to highlight AM or PM, or press 2 for AM or
7 for PM. Press SAVE to confirm. There is a confirmation tone and the screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and
day not set,” before it plays the message.
LCD language
You can select the language used for all screen displays.
1.Press MENU in idle mode to enter the main menu.
2.Press qCID or pDIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to scroll to Settings,
then press SELECT.
3.Press SELECT to choose LCD language.
4.Press qCID or pDIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to highlight English,
Français or Español, then press SELECT. The screen
prompts Set English/Français/Español as LCD language?
5.Press YES to save your preference. There is a confirmation
tone and the screen returns to the previous menu.
Press NO to cancel the operation.
SETTINGS
LCD language
Voicemail #
Clear voicemail
BACK
BACK
S
SELECT
LCD LANGUAGE
E nglish
Francais
,
Espanol
BACK
SELECT
SETTINGS
LCD language
NOTE: If you accidentally change the LCD language to French or
Spanish, you can reset it back to English without going through the
French or Spanish menus. Press MENU on the handset or telephone
base in idle mode, then enter 364#. Press OFF/CANCEL after the
confirmation tone.
Voicemail #
Clr voicemail
BACK
p
q
SELECT
LCD LANGUAGE
 English
Francais
,
Espanol
BACK
37
p
q
SELECT
Telephone settings
Handset and telephone base settings
Caller ID announce
The caller ID announce feature lets you know who’s calling without having
to look at the display. When you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory
or caller ID information. If the caller’s name is private or unknown, the phone
number up to the last 11 digits will be announced. If the caller’s phone
number is also private or unknown, no information will be announced. The
default setting is On.
To turn on or off the caller ID announce feature:
1.Press MENU in idle mode to enter the main menu.
2.Press qCID or pDIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to scroll to Caller
ID annc, then press SELECT.
3.Press qCID or pDIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to highlight On or
Off, then press SELECT. There is a confirmation tone.
The handset and telephone base screen show CID Annc
ON/OFF on all HS & BS briefly before returning to the
previous menu.
Intercom
Ringers
Set date/time
Caller ID annc
BACK
BACK
S
SELECT
CALLER ID ANNC Off
On
BACK
SELECT
Bluetooth
Ringers
Set date/time
Caller ID annc
NOTES:
• To use the caller ID announce feature, you must subscribe to caller ID
BACK
SELECT
service from your telephone service provider.
• When there are up to five handsets registered, the telephone system
CALLER ID ANNC
supports caller ID announce for all handsets. If six or more handsets are
Off
registered, the system supports caller ID announce for the first four
On
registered handsets only.
BACK
SELECT
• This feature does not announce information for call waiting calls.
• It takes at least 2 rings for the phone to receive caller ID information and
announce it. If the phone is answered before the end of the second ring,
the phone won’t have time to announce the caller’s information.
• Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
• When this feature is on, the telephone plays both the caller ID information and the ringer at the
same time when there is an incoming call.
• Caller ID announce is available in English only.
38
Telephone settings
Handset and telephone base settings
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you
press and hold the
1 key.
To save your voicemail number:
SETTINGS
1.Press MENU in idle mode to enter the main menu.
Voicemail #
2.Press qCID or pDIR on the handset, or press
Clear voicemail
qCALLER ID or pDIRECTORY on the telephone base to
Key tone
scroll to Settings, then press SELECT.
BACK
S
BACK
SELECT
3.Press qCID or pDIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
VOICEMAIL #
scroll to Voicemail #, then press SELECT.
4.Use the dialing keys to enter the voicemail access
800-222-311
number provided by your telephone service provider
BACKSP
SAVE
(up to 30 digits) when prompted.
SETTINGS
• Press qCID or pDIR on the handset, or press
Voicemail #
qCALLER ID or pDIRECTORY on the telephone base to
Clear voicemail
move the cursor to the left or right.
Key tone
• Press MUTE/DELETE on the handset, or press
SELECT
BACK
X/DELETE on the telephone base to erase a digit.
VOICEMAIL #
• Press and hold MUTE/DELETE on the handset, or
press X/DELETE on the telephone base to erase
800-222-311
all digits.
SAVE
BACKSP
• Press and hold REDIAL/PAUSE to enter a
three-second dialing pause (a p appears).
5.Press SAVE to save. There is a confirmation tone and the screen displays
Voicemail # saved then returns to the previous menu.
p
q
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service
provider, this feature provides a visual indication when you have new
voicemail messages. New voicemail and
appear on the screens.
NOTES:
• This feature does not indicate new messages recorded on your phone’s built-in answering system.
• For more information about the difference between your answering system and voicemail, see
page 112.
39
Telephone settings
Handset and telephone base settings
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but
there is none. For example, when you have accessed your voicemail while
away from home. This feature only turns off the displayed New voicemail
and
icon; it does not delete your voicemail messages. As long as you have
new voicemail messages, your telephone service provider continues to send
the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
1.Press MENU when in idle mode to enter the
main menu.
2.Press qCID or pDIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to scroll to
Settings, then press SELECT.
3.Press qCID or pDIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to scroll to
Clear voicemail, then press SELECT. The screen shows
Reset Voicemail Indication?
4.Press YES to turn the voicemail indication off. There
is a confirmation tone and the screen returns to the
previous menu.
SETTINGS
LCD language
Voicemial #
Clear voicemail
BACK
BACK
S
SELECT
Reset voicemail indication?
NO
YES
SETTINGS
LCD language
Voicemail #
Clear voicemail
NOTES:
• Your telephone service provider voicemail may alert you to new
messages with a stutter (broken) dial tone. Contact your telephone
service provider for more details.
• For information about using your voicemail service, contact your
telephone service provider.
40
BACK
p
q
SELECT
Reset voicemail
indication?
NO
YES
Telephone settings
Handset and telephone base settings
Key tone
The handset is set to beep with each key press. You can adjust the key tone
volume or turn it off. If you turn off the key tone, there are no beeps when
you press keys.
1.Press MENU in idle mode to enter the main menu.
2.Press qCID or pDIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to scroll to Settings,
then press SELECT.
3.Press qCID or pDIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to scroll to Key tone,
then press SELECT.
4. Press qCID or pDIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to select the desired
volume or Off.
5. Press SET to save your preference. There is a
confirmation tone and the screen returns to the
Key
previous menu.
SETTINGS
Key tone
CID time sync
Dial mode
BACK
BACK
S
SELECT
KEY TONE
BACK
SET
SETTINGS
tone
CID time sync
Dial mode
BACK
p
q
SELECT
KEY TONE
BACK
41
p
q
SET
Telephone settings
Handset and telephone base settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the day, month and time
are set automatically with each incoming call. Follow the steps
below to turn the CID time sync feature on or off. The default
setting is On.
SETTINGS
Clear voicemail
Key tone
CID time sync
1.Press MENU in idle mode to enter the main menu.
BACK
S
BACK
SELECT
2.Press qCID or pDIR on the handset, or press qCALLER ID
or pDIRECTORY on the telephone base to scroll to Settings,
CID TIME SYNC
then press SELECT.
On
3.Press qCID or pDIR on the handset, or press qCALLER ID
Off
or pDIRECTORY on the telephone base to scroll to
CID time sync, then press SELECT.
BACK
SELECT
4.Press qCID or pDIR on the handset, or press
SETTINGS
Clear voicemail
qCALLER ID or pDIRECTORY on the telephone base to
Key tone
highlight On or Off, then press SELECT to save. There
CID time sync
is a confirmation tone and the screen returns to the
SELECT
BACK
previous menu.
p
q
CID TIME SYNC
On
Off
BACK
42
p
q
SELECT
Telephone settings
Handset and telephone base settings
Home area code
If you dial seven digits to make a local call (no area code required), enter
your area code into the telephone as the home area code. When you receive
a call from within your home area code, the caller ID log only displays the
seven digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you
dial ten digits to make a local phone call, do not use this home area code
feature. If you do, you cannot place local calls from your caller ID log, as they
will have only seven digits.
To set the home area code:
1.Press MENU in idle mode to enter the main menu.
HOME AREACODE
2.Press qCID or pDIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
scroll to Directory, then press SELECT.
--3.Press OPTION to choose Home.
BACKSP
SAVE
4.Press qCID or pDIR on the handset to scroll to Home
areacode, then press SELECT. The screen briefly shows HOME AREA CODE
Only for 7 digit dial from CID.
---ORSAVE
Press qCALLER ID or pDIRECTORY on the telephone base BACKSP
to scroll to Home area code, then press SELECT. The
screen briefly shows Only for 7 digits dialing from Caller ID log.
5.Use the dialing keys to enter a three-digit home area code.
• Press MUTE/DELETE on the handset, or X/DELETE on the telephone
base to erase a digit.
• Press and hold MUTE/DELETE on the handset, or
X/DELETE on the telephone base to erase all digits.
6.Press SAVE to confirm. There is a confirmation tone. The handset screen
shows Areacode will not show in CID and the telephone base screen
shows Area code will not show in Caller ID log briefly before returning to
the previous menu.
NOTE: If in the future, your telephone service provider requires you to dial ten digits to
make a local call (area code plus telephone number), you need to delete your home
area code. With the home area code displayed, press and hold MUTE/DELETE on the
handset or press and hold X/DELETE on the telephone base until the digits are deleted,
and then press SAVE . The home area code is now restored to its default setting of
_ _ _ (empty).
43
Telephone settings
Handset and telephone base settings
Cell area code
Most cell phone entries are stored in a 10-digit format. If all of your cell
phone entries are stored this way, you do not need to program your cell
area code.
If your cell phone stores entries in a 7-digit format, we recommend that you
program your cell area code so that your 7-digit directory entries can be
dialed correctly using your home line.
To set the cell area code:
1. Press MENU on the handset in idle mode to enter the
CELL AREACODE
main menu.
2. Press CID or DIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
--highlight Directory, then press SELECT .
BACKSP
SAVE
3. Press CID or DIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to
CELL AREA CODE
highlight the desired downloaded directory, then press
--OPTION .
4.Press qCID or pDIR on the handset to scroll to Cell
SAVE
BACKSP
areacode, then press SELECT. The screen briefly shows
Only for 7 digit dial from CID.
-ORPress qCALLER ID or pDIRECTORY on the telephone base to scroll to Cell
area code, then press SELECT. The screen briefly shows Only for 7 digits
dialing from Caller ID log.
5.Use the dialing keys to enter the desired cell area code.
• Press MUTE/DELETE on the handset, or X/DELETE on the telephone
base to erase a digit.
• Press and hold MUTE/DELETE on the handset, or X/DELETE on the
telephone base to erase all digits.
6.Press SAVE to confirm. There is a confirmation tone. The handset screen
shows Areacode will not show in CID and the telephone base screen
shows Area code will not show in Caller ID log briefly before returning to
the previous menu.
44
Telephone settings
Handset and telephone base settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse dialing
before using the telephone.
SETTINGS
Key tone
CID time sync
To set the dial mode:
Dial mode
BACK
S
1.Press MENU in idle mode to enter the main menu.
BACK
SELECT
2.Press qCID or pDIR on the handset, or press
qCALLER ID or pDIRECTORY on the telephone base to scroll to
DIAL MODE
Settings, then press SELECT.
Touch-tone
Pulse
3.Press qCID or pDIR on the handset, or press qCALLER ID or
pDIRECTORY on the telephone base to scroll to Dial mode,
BACK
SELECT
then press SELECT.
SETTINGS
4.Press qCID or pDIR on the handset, or press
Key tone
CID time sync
qCALLER ID or pDIRECTORY on the telephone base to
Dial mode
highlight Touch-tone or Pulse, then press SELECT.
SELECT
BACK
There is a confirmation tone and the screen returns
to the previous menu.
DIAL MODE
p
q
Touch-tone
Pulse2
BACK
p
q
SELECT
Web address
Use this feature to view the AT&T website address.
1.Press MENU on the handset or telephone base in idle mode to enter the
main menu.
2.Use qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on
the telephone base to scroll to Web address, then press SELECT.
45
Telephone settings
Handset and telephone base settings
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds during
the set period of time (1-12 hours). However, the handset locator paging
tone and any sound-generating operations initiated by users, such as making
calls using the speakerphone or setting ringer volume, will sound as normal.
After you turn on QUIET mode, this feature activates immediately and the
answering system turns on automatically.
When QUIET mode is on, the answering system takes calls and records
messages without broadcasting them.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode to enter the QUIET mode setting
screen. The screen shows Set quiet mode duration (1 to 12 hours) _ _.
2. Use the dialing keys to enter the desired number of hours (1-12) you
would like to turn on QUIET mode, then press SELECT. Your screen briefly
shows Answering sys is ON during quiet mode and then Quiet mode on
in the idle screen.
To turn QUIET mode off:
• While QUIET mode is on, press and hold QUIET #. The screen then shows
Quiet mode is off and you hear a confirmation tone.
NOTES:
• If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce
features when QUIET mode is on, the sample plays but the feature is still muted after saving
the setting.
• After QUIET mode is turned off or the set period of time has expired, all muted features will
be activated again.
• The PTT function is not available when QUIET mode is on.
46
Telephone settings
Handset and telephone base settings
No line alert
If there is no telephone line connected to the telephone base, the screens
show No home line. If you do not want to display this message on the
screens (for example, if you use the cell line only), you can turn the no line
alert off using the code described below.
To turn off the no line alert:
Press MENU on the handset or telephone base in idle mode, then enter
662#. You hear a confirmation tone.
To turn the no line alert back on:
Press MENU on the handset or telephone base in idle mode, then enter
661#. You hear a confirmation tone.
Cell alert
If you have downloaded the Connect to Cell application and use the Alerts
manager (page 18), there are message notifications sent to your telephone
system. Your telephone system beeps once when your Android cell phone
receives text messages, e-mails or social media updates. You can turn the
alert tone on or off using the code described below.
To turn the alert tone off:
Press MENU on the handset or telephone base, then enter 252#. You hear
a confirmation tone.
To turn the alert tone back on:
Press MENU on the handset or telephone base, then enter 251#. You hear
a confirmation tone.
47
Telephone operation
Make, answer and end a call
Make, answer or end a home call
Using a cordless handset:
To make a home call:
• Press HOME/FLASH or /SPEAKER, then enter the telephone number.
To predial a home call:
• Enter the telephone number, then press HOME/FLASH or /SPEAKER.
To answer a home call:
• Press HOME/FLASH or /SPEAKER, CELL 1, CELL 2 or any dialing
key (0-9 or TONE ).
To end a home call:
Press
OFF/CANCEL, or put the handset in the telephone base or charger.
NOTES:
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
• When predialing (preview numbers before dialing), press MUTE/DELETE to backspace and delete;
press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
• You cannot answer a home call using your connected cell phone.
Using the telephone base:
To make a home call:
• Press HOME on the telephone base, then enter the telephone number.
To predial a home call:
• Enter the telephone number, then press HOME.
To answer a home call:
• Press HOME, CELL 1, CELL 2 or any dialing key (0-9 or TONE ).
To end a call a home call:
• Press HOME.
NOTES:
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
• When predialing (preview numbers before dialing), press X/DELETE to backspace and delete;
press REDIAL/PAUSE to insert a dialing pause (a p appears).
48
Telephone operation
Make, answer and end a call
Using a Bluetooth headset:
You can use a Bluetooth headset for home calls. However, you need to keep
the device within 15 feet of the telephone base for optimal performance.
Please see the user’s manual of your Bluetooth headset for more information.
To answer a home call using a Bluetooth headset:
• Press the call key on your headset.
To end a home call using a Bluetooth headset:
• Press the call key on your headset.
To transfer a call from the telephone base to a Bluetooth headset:
• Press OPTION on the telephone base, then press qCALLER ID or
pDIRECTORY to highlight Use BT Headset and then press SELECT. The
telephone base displays Transferring audio to Headset A.
Call waiting on the home line
If you subscribe to call waiting service from your telephone service provider,
you hear a tone if someone calls while you are already on a call.
• Press HOME/FLASH on the handset, or press FLASH on the telephone
base to put your current call on hold and take the new call.
• Press the same key at any time to switch back and forth between calls.
49
Telephone operation
Make, answer and end a call
Make, answer or end a cell call
The CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/
CLP99553/CLP99583 can be used to make or answer calls on the cell
line. You can connect a maximum of 4 Bluetooth enabled cell phones to the
telephone base. Both cell phones can be used on cell calls at the same time.
Using a cordless handset:
To make a cell call:
• Press CELL 1 or CELL 2. Enter the telephone number, then press DIAL.
To predial a cell call:
• Enter the telephone number, then press CELL 1 or CELL 2.
To answer a cell call:
• Press HOME/FLASH or /SPEAKER, CELL 1, CELL 2 or any dialing
key (0-9 or TONE ).
To end a cell call:
Press
OFF/CANCEL, or put the handset in the telephone base or charger.
Using the telephone base:
To make a cell call:
1.Press CELL 1 or CELL 2, then enter the telephone number.
2.Press DIAL.
To predial a cell call:
• Enter the telephone number, then press CELL 1 or CELL 2.
To answer a cell call:
• Press HOME, CELL 1, CELL 2 or any dialing key (0-9 or TONE ).
To end a cell call:
• Press CELL 1 or CELL 2.
NOTES:
• You can also use your cell phone to answer the call. If you answer with your cell phone, it
disconnects from the telephone base.
• If you do not want to answer the call, press REJECT .
• When you try to make a cell call but your cell phone is not connected to the base, the telephone
base displays Cellular phone not connected. Please connect to proceed. Press CONNECT
to connect your cell phone to the telephone system. Refer to Bluetooth connection from idle
mode on page 24 and Connect/disconnect an active device on page 25.
50
Telephone operation
Make, answer and end a call
Call waiting on the cell line
If you subscribe to call waiting service from your cell phone service provider,
you hear a beep if someone calls while you are already on a call.
Using a cordless handset:
• Press CELL 1 or CELL 2 to put your current call on hold and take the
new call.
• Press CELL 1 or CELL 2 at any time to switch back and forth between
calls.
-ORPress SWAP to switch. To switch back, press CELL 1 or CELL 2.
Using the telephone base:
• Press SWAP on the telephone base. The original call is put on hold and
you take the new call.
• Press OPTION on the telephone base. Press qCALLER ID or pDIRECTORY to
highlight Swap Cell X. Press SELECT to resume the original call. The other
incoming cell call is put on hold.
51
Telephone operation
Make, answer and end a call
Answer an incoming cell call while on a home call
If you are on a home call and you receive an incoming cell call, you hear a
beep and
1 or
2 displays on the handset or telephone base you are
using. The telephone base and all other handsets ring.
To answer the incoming cell call:
Using a cordless handset or the telephone base:
• Press CELL 1 or CELL 2 on the handset. The home call is
automatically placed on hold, all other handsets and the telephone base
display Home call on hold and Cell 1/2 line in use, alternately.
To end the cell call:
Using a cordless handset:
• Press
OFF/CANCEL on the handset. The home line is still on hold. The
telephone base and all other handsets display Home call on hold.
Using the telephone base:
• Press CELL 1 or CELL 2 on the telephone base. The home line is still
on hold. All handsets display Home call on hold.
To resume the home call on hold:
Using a cordless handset:
• Press HOME/FLASH on the handset.
Using the telephone base:
• Press HOME on the telephone base.
52
Telephone operation
Make, answer and end a call
Answer a home call while on a cell call
If you are on a cell call and you receive an incoming home call, you hear a
beep and
displays on the handset or telephone base you are using. The
telephone base and all other handsets ring.
To answer the incoming home call:
Using a cordless handset:
• Press HOME/FLASH on the handset. The cell call is automatically placed
on hold and the telephone base display Cell 1/2 call on hold and Home
line in use, alternately.
Using the telephone base:
• Press HOME on the telephone base. The cell call is automatically
placed on hold. All handsets display Cell 1/2 call on hold and Home line
in use, alternately.
To end the home call:
Using a cordless handset:
• Press
OFF/CANCEL on the handset. The cell line is still on hold. The
telephone base and all handsets display Cell 1/2 call on hold.
Using the telephone base:
• Press HOME on the telephone base. The cell line is still on hold. The
telephone base and all handsets display Cell 1/2 call on hold.
To resume the cell call on hold:
Using a cordless handset:
• Press CELL 1 or CELL 2 on the handset.
Using the telephone base:
• Press CELL 1 or CELL 2 on the telephone base.
NOTE: If you have turned on your answering system and you do not answer the incoming
home call, the call is answered by your answering system.
53
Telephone operation
Conference calls
Conference home and cell calls
When you have calls established on the home and cell lines, you can create
a 3-way conference.
To conference both home and cell calls:
1.Press OPTION on the handset or telephone base.
2.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on
the telephone base to highlight Conference.
3.Press SELECT . The conferencing device’s screen displays Conf.
To select an option while on a conference call:
1.Press OPTION on the handset or telephone base.
2.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on
the telephone base to highlight one of the following options:
• End Home line
• End Cell 1/2 line
• Equalizer
• Caller ID log
• Directory
3.Press SELECT .
To end a conference call:
• Press
OFF/CANCEL on the handset or HOME on the telephone base,
or put the handset back in the telephone base or charger.
Using the home and cell lines together:
• You can be on two different calls at the same time using the cell line and
home line with two handsets.
• You can be on a call using the cell line and a Bluetooth headset via the
home line at the same time.
• If you are on a call using the cell line, you cannot join the call using
your paired cell phone. However, you can join the call using another
CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/
CLP99553/CLP99583 device. Your cell phone is being used for the phone
call so only features that are normally available during a call can be used.
54
Telephone operation
Options while on calls
Handset speakerphone
During a call, press /SPEAKER on the handset to switch between the
speakerphone and normal handset use. Press
OFF/CANCEL or return the
handset to the telephone base or charger to hang up.
Volume control
While on a call, you can adjust the listening volume on the handset or
telephone base.
If it is a cell call and the volume is too loud, too quiet or drops out, try
changing the volume on your cell phone. On some cell phones, changing the
volume on the cell phone affects your cell call volume on the CLP99183/
CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/
CLP99583 handsets or telephone base.
To adjust the listening volume of a handset:
• Press VOLUME on the handset while on a call.
To adjust the listening volume of the telephone base:
• Press VOLUME on the telephone base while on a call.
NOTE: The handset earpiece volume setting (1-6) and speakerphone volume setting
(1-6) are independent. The speakerphone volume setting of the telephone base (1-8) is
also independent.
55
Telephone operation
Options while on calls
Silencing the ringer
When the telephone is ringing, you can temporarily silence the ringer of the
handset or telephone base without disconnecting the call. The next call rings
normally at the preset volume.
To silence the handset ringer:
• Press MUTE , OFF/CANCEL, MUTE/DELETE or QUIET # on the handset.
The handset screen shows Ringer muted.
To silence the base ringer:
• Press MUTE ., MUTE, CANCEL or QUIET #.
The telephone base displays Ringer muted.
Mute
Use the mute function to turn off the microphone. You can hear the caller,
but the caller cannot hear you.
Using a cordless handset:
To mute a call:
• While on a call, press MUTE/DELETE. When mute is on, the MUTE light turns
on. The handset shows Muted for a few seconds and MUTE icon displays
until you turn off mute.
To end mute a call:
• Press MUTE/DELETE again. When mute is off, Microphone ON appears
temporarily on the handset.
Using the telephone base:
To mute a call:
• While on a call, press MUTE. When mute is on, the telephone base shows
Muted for a few seconds and MUTE icon displays until you turn off mute.
To end mute a call:
• Press MUTE again. When mute is off, Microphone ON appears temporarily
on the telephone base.
Mute is automatically canceled when you end the call.
56
Telephone operation
Options while on calls
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
1.During a call, press TONE on the handset or telephone base.
2.Use the dialing keys to enter the desired number. The telephone sends
touch-tone signals.
3.The telephone automatically returns to pulse dialing after you end the call.
Hold
You can place any call on hold. You hear an alert tone at the telephone base
if you have not taken the call off of hold after 14 minutes. You hear another
alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the
call on hold automatically disconnects.
To place a home call on hold:
• Press HOLD on the handset or telephone base. Home call on hold
appears on the handsets and telephone base. HOME/FLASH flashes on
the handsets and HOME flashes on the telephone base.
To resume a home call on hold:
• Press
HOME/FLASH on handsets or
HOME on the telephone base.
To place a cell call on hold:
• Press HOLD on the handset or telephone base. Cell 1/2 call on hold
appears on the handsets and telephone base. CELL 1 or CELL 2 on
the handsets and on the telephone base flash.
To resume a cell call on hold:
• Press CELL 1 or CELL 2 on the handset or telephone base.
57
Telephone operation
Options while on call
Equalizer
The equalizer feature enables you to change the quality of the audio to best
suit your hearing.
Using a cordless handset or the telephone base:
1.While on a home call or cell call, press OPTION.
2.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY on
the telephone base to highlight Equalizer, then press SELECT.
3.Press qCID or pDIR on the handset, or press qCALLER ID or pDIRECTORY
on the telephone base to select Treble 1, Treble 2, Bass or Natural (the
default setting), then press SELECT.
NOTES:
• If you switch the call between the handset and speakerphone by pressing /SPEAKER, the
audio setting remains unchanged.
• The current equalizer setting remains unchanged until you select a new setting.
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the
directory, caller ID log or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as
bank account numbers or access codes) from the directory, caller ID log or
redial list.
Using a cordless handset:
To access the directory while on a call:
1.Press OPTION.
2.Press qCID or pDIR to scroll to Directory, then press SELECT.
3.Press qCID or pDIR to scroll to the desired directory, then press REVIEW.
4.Press qCID or pDIR to highlight the desired entry or perform an
alphabetical search (page 87).
5.Press DIAL to dial the number shown.
58
Telephone operation
Options while on calls
To access the caller ID log while on a call:
1.Press OPTION.
2.Press qCID or pDIR to scroll to Caller ID log, then press SELECT.
3.Press qCID or pDIR to scroll to the desired entry, then press CALL to dial
the number shown.
To access the redial list while on a call:
1.Press REDIAL/PAUSE to show the most recently dialed number.
2.Press qCID or pDIR to scroll to the desired number, or press
REDIAL/PAUSE repeatedly to find the desired number��������
. Press DIAL to dial
the number shown.
Using the telephone base:
To access the directory while on a call:
1.Press OPTION.
2.Press qCALLER ID or pDIRECTORY to scroll to Directory and then press
SELECT.
3.Press qCALLER ID or pDIRECTORY to scroll to the desired directory, then
press REVIEW.
4.Press qCALLER ID or pDIRECTORY to scroll to the desired entry. Press DIAL
to dial the number shown.
To access the caller ID log while on a call:
1.Press OPTION.
2.Press qCALLER ID or pDIRECTORY to scroll to Caller ID log, then press
SELECT.
3.Press qCALLER ID or pDIRECTORY to scroll to the desired number.
4.Press CALL to dial the number shown.
To access the redial list while on a call:
1.Press REDIAL/PAUSE to show the most recently dialed number.
2.Press qCALLER ID or pDIRECTORY to scroll to the desired number, or press
REDIAL/PAUSE repeatedly to find the desired number.�������
Press DIAL to dial
the number shown.
59
Telephone operation
Options while on calls
NOTES:
• You cannot edit a directory entry while on a call. For more details about the directory,
see pages 81-92.
• You cannot copy a caller ID entry into the directory while on a call. For more details about the
caller ID log, see pages 93-100.
• If you press REDIAL/PAUSE while on a call, you can only view the ten most recently dialed
numbers but you cannot erase the entries. For more details about the redial memory, see
pages 61-65.
• Press OFF/CANCEL on the handset or CANCEL on the telephone base to exit redial, directory
or caller ID log when on a call.
60
Telephone operation
Redial
The telephone base and each handset store the last 10 dialed numbers (up
to 30 digits each) in the redial list. The redial entries of each handset and the
telephone base are independent.
Review the redial list
To review the redial list of a handset:
1. Press REDIAL/PAUSE in idle mode.
2. Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse through the list.
The handset beeps twice at the end of the list.
Press
OFF/CANCEL to exit.
To review the redial list of the telephone base:
1. Press REDIAL/PAUSE in idle mode.
2. Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE
repeatedly to browse through the list. The telephone
base beeps twice at the end of the list.
Press CANCEL to exit.
Dial a redial entry
To dial a redial entry on a handset:
1.Press HOME/FLASH, or /SPEAKER to use the home line, then press
REDIAL/PAUSE to enter the redial list.
2.Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desire
number displays. The handset beeps twice at the end of the list.
3.Press DIAL to dial the number displayed.
-OR1.Press CELL 1 or CELL 2 to use the cell line, then press REDIAL/PAUSE
to enter the redial list.
2.Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desire
number displays. The handset beeps twice at the end of the list.
3.Press INSERT to insert the desired number.
4.Press DIAL to dial the number displayed.
61
Telephone operation
Redial
You can also select a redial entry before dialing.
1. Press REDIAL/PAUSE in idle mode.
2. Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays. The handset beeps twice at the end of the list.
3. Press HOME/FLASH, or /SPEAKER to call using the home line, or
CELL 1, CELL 2 to call using the cell line.
-ORYou can insert the area code to the redial number before dialing.
1.Enter the area code in idle mode, then press REDIAL/PAUSE.
2.Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desire number displays, then press INSERT. The area code will be added in front
of the selected redial number.
3.Press HOME/FLASH, or /SPEAKER to call using the home line, or
CELL 1, CELL 2 to call using the cell line.
To dial a redial entry on the telephone base:
1.Press HOME to use the home line, then press REDIAL/PAUSE to enter the
redial list.
2.Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until
the desire number displays. The handset beeps twice at the end of the list.
3.Press DIAL to dial the number displayed.
-OR1.Press CELL 1 or CELL 2 to use the cell line, then press REDIAL/PAUSE
to enter the redial list.
2.Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until
the desire number displays. The handset beeps twice at the end of the list.
3.Press INSERT to insert the desired number.
4.Press DIAL to dial the number displayed.
62
Telephone operation
Redial
You can also select a redial entry before dialing.
1. Press REDIAL/PAUSE in idle mode.
2. Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse
until the desired number displays. The telephone base beeps twice at the
end of the list.
3. Press HOME to call using the home line, or CELL 1 or CELL 2 to call
using the cell line.
-ORYou can insert the area code to the redial number before dialing.
1.Enter the area code in idle mode, then press REDIAL/PAUSE.
2.Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse
until the desire number displays, then press INSERT. The area code will be
added in front of the selected redial number.
3.Press HOME to call using the home line, or CELL 1, CELL 2 to call
using the cell line.
63
Telephone operation
Redial
Save a redial entry to the directory
Using a handset:
1.Press REDIAL/PAUSE in idle mode.
2.Press qCID, pDIR or REDIAL/PAUSE repeatedly to browse until the desire
number displays.
3.Press SAVE.
4.The screen displays Edit number. Use the dialing keys to edit the number,
if nesssary.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press qCID, pDIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5.Press NEXT.
6.Press qCID, pDIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
7.Press NEXT. The screen displays Enter name. Use the dialing keys to enter
a name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press qCID or pDIR to move the cursor to the right or left.
8.Press SAVE. The screen displays Saved and you hear a confirmation tone.
64
Telephone operation
Redial
Using the telephone base:
1.Press REDIAL/PAUSE in idle mode.
2.Press qCALLER ID, pDIRECTORY or REDIAL/PAUSE repeatedly to browse until
the desire number displays.
3.Press SAVE.
4.The screen displays EDIT NUMBER. Use the dialing keys to edit the
number, if nesssary.
• Press X/DELETE to erase a digit.
• Press and hold X/DELETE to erase all digits.
• Press qCALLER ID or pDIRECTORY to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5.Press NEXT.
6.Press qCALLER ID or pDIRECTORY to highlight one of the following types:
• Home
• Cell
• Work
• Other
7.Press NEXT. The screen displays ENTER NAME. Use the dialing keys to
enter a name.
• Press X/DELETE to erase a character.
• Press and hold X/DELETE to erase all characters.
• Press qCALLER ID or pDIRECTORY to move the cursor to the right or left.
8.Press SAVE. The screen displays Saved and you hear a confirmation tone.
Delete a redial entry from the directory
1.Press REDIAL/PAUSE on the handset or telephone base in idle mode.
2.Press qCID or pDIR on the handset, or press qCALLER ID, pDIRECTORY on
the telephone base.
-OR Press REDIAL/PAUSE repeatedly to browse until the desire
number displays.
3.Press MUTE/DELETE on the handset or X/DELETE on the telephone base
to delete the displayed number. You hear a confirmation tone.
65
Telephone operation
Handset locator
The handset locator feature is useful if you misplace any handsets.
To start paging:
Press /HANDSET LOCATOR on the telephone base to start the paging tone
on all handsets for 60 seconds. All idle handsets ring and display ** Paging **
NOTE: If you press
OFF/CANCEL, QUIET#, MUTE/DELETE or MUTE on a handset, the
ringer of that handset stops, but the paging to the rest of the handsets continues.
To stop paging:
• Press HOME/FLASH, /�������
SPEAKER, or any dialing key (0-9, TONE ) on
the handset(s).
-OR• Press /HANDSET LOCATOR, X/DELETE, CANCEL or STOP on the
telephone base.
66
Multiple handset use
Join a call in progress
Another handset can join you on an outside call. The call continues until all
people hang up. You can share an outside call with telephone base and up to
4 system handsets.
To join a home call:
Using a cordless handset:
Press HOME/FLASH or /�������
SPEAKER on another handset to join the call.
Using the telephone base:
Press HOME to join the call.
To join a cell call:
Using a cordless handset:
Press CELL 1 or CELL 2 on another handset to join the call.
Using the telephone base:
Press CELL 1 or CELL 2 to join the call.
67
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets, or a
handset and the telephone base. You can buy additional expansion handsets
(model AT&T CLP99003) for this telephone base to expand your telephone
system (up to 12 handsets).
Using a cordless handset:
1. Press MENU in idle mode to enter the main menu. Press
Answering sys qCID or pDIR to scroll to Intercom, then press SELECT.
Directory
• If you have one handset, the handset shows Calling base.
Caller ID log
• If you have more than one handset, the handset shows
Intercom
INTERCOM TO: Use the dialing keys to �
enter a specific
BACK
S
BACK
SELECT
device number (0 for the telephone base, 1-9 for handsets
1-9, TONE followed by 0-2 for handsets 10-12, or
TONE followed by # for all devices), or press qCID or
pDIR to scroll to the desired device and press SELECT.
BASE
0
HANDSET
2
Your handset screen shows Calling HANDSET X,
All
CK
S
Calling BASE 0 or Calling all.
BACK
SELECT
The destination device(s) rings and shows HANDSET X is
calling or HANDSET X is calling all� (HANDSET represents the handset
name, X represents the handset number).
2.To answer the intercom call, press HOME/FLASH, /�������
SPEAKER,
CELL 1, CELL 2 or any dialing key (0-9, TONE ) on the destination
handset, or press HOME on the telephone base. Both devices now
show Intercom.
3.To end the intercom call, presses END, OFF/CANCEL, or places the
handset back in the telephone base or charger; or presses END on the
telephone base.��������������������������������������������������������
The other party hears four beeps. Both devices display
Intercom ended.
INTERCOM TO:
68
Multiple handset use
Intercom
Using the telephone base:
1. Press MENU in idle mode to enter the main menu.
Answering sys
Press qCALLER ID or pDIRECTORY to scroll to Intercom, Directory
Caller ID log
then press SELECT.
Intercom
• If you have one handset, the telephone base shows
SELECT
BACK
Calling HANDSET X.
INTERCOM TO:
• If you have more than one handset, the telephone
HANDSET
1
base shows INTERCOM TO: Use the dialing keys to
HANDSET
2
All
enter a specific handset number (1-9 for handsets
SELECT
BACK
1-9, TONE followed by 0-2 for handsets 10-12, or
TONE followed by # for all handsets), or press
qCALLER ID or pDIRECTORY to scroll to the desired handset and press
SELECT. The telephone base shows Calling HANDSET X or Calling all.
The destination handset(s) rings and shows Base is calling,
BASE 0 is calling or BASE 0 is calling all.
2.To answer the intercom call, press HOME/FLASH, /�������
SPEAKER,
CELL 1, CELL 2 or any dialing key (0-9, TONE ) on the destination
handset. Both the base and the handset now show Intercom.
3.To end the intercom call, one party presses END, OFF/CANCEL, or places
the handset back in the telephone base or charger; or presses END on the
telephone base.��������������������������������������������������������
The other party hears four beeps. Both devices display
Intercom ended.
p
q
p
q
NOTES:
• Before the intercom call is answered, you can cancel it by pressing OFF/������
CANCEL on the
handset or END on the telephone base�.
• If the called device is not answered within 100 seconds, or accessing the directory or caller ID
log, or is on a call, or is out of range, the initiating device shows No answer. Try again.
• To temporarily silence the intercom ringer, press OFF/CANCEL or MUTE/DELETE on the
handset, or press CANCEL or MUTE on the telephone base.
• You can only use one pair of devices at a time to make intercom calls.
69
Multiple handset use
Intercom
Answer an incoming call during an intercom call
When you receive an incoming home call during an intercom call, the two
handsets on the intercom call hear an alert tone.
To answer a home call during an intercom call:
Using a handset:
• Press HOME/FLASH to answer the home call. The intercom call
ends automatically.
• Press OFF/CANCEL to end the intercom call without answering the
incoming call. The telephone continues to ring.
Using the telephone base:
• Press HOME to answer the home call and the intercom call
ends automatically.
• Press BACK and then END to end the intercom call without answering the
incoming call. The telephone continues to ring.
To answer a cell call during an intercom call:
When you receive an incoming cell call during an intercom call, the two
handsets on the intercom call hear an alert tone.
Using a handset:
• Press CELL 1 or CELL 2 to answer the cell call and the intercom call
ends automatically.
Using the telephone base:
• Press CELL 1 or CELL 2 to answer the cell call. The intercom call
ends automatically.
70
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset or the telephone base. You can also share an outside call with
another system handset or the telephone base.
To transfer or share an outside call using intercom:
Using a cordless handset:
1. During the call, press OPTION.
2. Press SELECT to choose Intercom.
Transfer
Intercom
• If you have one handset, the handset shows Calling base.
B Directory
• If you have more than one handset, the handset shows
Caller ID log
INTERCOM TO: Use the dialing keys to �
enter a specific
BACK
SELECT
device number (0 for the telephone base, 1-9 for
handsets 1-9, TONE followed by 0-2 for handsets 10-12,
or TONE followed by # for all devices), or press qCID or
pDIR to scroll to the desired device and press SELECT.
BASE
0
The call is automatically put on hold. ��������������������������
Your handset screen HANDSET
2 shows Calling HANDSET X, Calling BASE 0 or Calling all. AllCK
S
The destination device rings and displays HANDSET X is BACK SELECT
calling, or HANDSET X is calling all.
3.To answer the intercom call on the other device, press HOME/FLASH,
/�������
SPEAKER, CELL 1, CELL 2 or any dialing key (0-9, TONE ) on the
destination handset, or press HOME on the telephone base.
4. From this intercom call, you have the following options:
INTERCOM TO:
• You can transfer the call. Press OPTION and then press SELECT to
select Transfer on the calling handset. Your screen shows
Call transferred. The other device automatically connects to the
outside call.
• You can let the other device join you on the outside call in a three-way
conversation. Press OPTION. Press qCID or pDIR to highlight Share
call, then press SELECT.
• You can end the intercom call and continue the outside call with your
handset. Press OFF/CANCEL, END, HOME/FLASH, CELL 1 or
CELL 2 on your handset (the ended intercom call party hears four
beeps).
NOTES:
• If you want to cancel an intercom call and reconnect to the outside call before the destination
handset answers, press OFF/������
CANCEL on the originating handset�.
• If the called device is not answered within 100 seconds, or accessing the directory or caller ID
log, or is on a call, or is out of range, the initiating device shows No answer. Try again.
71
Multiple handset use
Call transfer using intercom
Using the telephone base:
1. During the call, press OPTION.
2. Press SELECT to choose Intercom.
• If you have one handset, the handset shows
Answering sys
Calling HANDSET.
Directory
Caller ID log
• If you have more than one handset, the handset
Intercom
shows INTERCOM TO: Use the dialing keys to
SELECT
BACK
enter a specific handset number (1-9 for handsets
INTERCOM TO:
1-9, TONE followed by 0-2 for handsets 10-12,
HANDSET
1
or TONE followed by # for all handsets), or press
HANDSET
2
qCALLER ID or pDIRECTORY to scroll to the desired
All
device and press SELECT.
SELECT
BACK
The call is automatically put on hold. Your handset screen shows Calling HANDSET X or Calling all, The destination handset(s)
rings and displays BASE 0 is calling.
3.To answer the call on any destination handset, press HOME/FLASH,
/�������
SPEAKER, CELL 1, CELL 2 or any dialing key (0-9, TONE ). Both
the handset and the telephone base now show Intercom.
4. From this intercom call, you have the following options:
p
q
p
q
• You can transfer the call. Press OPTION and then press SELECT to
select Transfer on the telephone base. The telephone base shows
Call transferred. The destination handset automatically connects to the
outside call.
• You can let the handset join you on the outside call in a three-way
conversation. Press OPTION. Press qCALLER ID or pDIRECTORY to
highlight Share call, then press SELECT.
• You can end the intercom call and continue the outside call on the
telephone base. Press CANCEL, END, CELL 1 or CELL 2 on the
telephone base. The destination handset shows Intercom ended.
NOTES:
• To cancel the transfer call and return to the external call before the intercom call is answered,
press CANCEL on the telephone base.
• If the other handset does not answer the intercom call within 100 seconds, or if the other
handset is in the directory or caller ID log, or is out of range, the initiating device shows
No answer. Try again. and returns to the outside call.
72
Multiple handset use
Push-to-talk (PTT)
You can directly broadcast messages to the speakerphone of any
device. Press and hold PUSH TO TALK on a handset or PTT on
the telephone base to begin two-way communication.
PTT
• Only one device can talk at a time. While talking to another
device, press and hold PUSH TO TALK on the handset or PTT
on the telephone base.
• You must release PUSH TO TALK on the handset or PTT on the
telephone base, so the other person can respond.
• Only one PTT session can be active at a time.
• While PTT is in use between two devices, other devices cannot use the
intercom feature but can access the answering system.
• When you attempt to place a PTT call to another device which is accessing
the answering system or on an intercom call or outside call, your device
screen shows Not available at this time.
NOTE: The PTT function is not available when QUIET mode is on.
Turn PTT on or off
Using a cordless handset:
1. Press PUSH TO TALK when the handset is not in use. The
PUSH TO TALK menu displays.
2. Press qCID or pDIR to highlight PTT On/Off, then press
MENU/SELECT.
3. Press qCID or pDIR to choose On or Off, then press
SELECT.
PUSH TO TALK
HANDSET
2
Group
PTT On/Off
BACK
SELECT
Using the telephone base:
On
1. Press PTT when the telephone base is not in use. The PUSH
Off
TO TALK menu displays.
CK
S
BACK
SELECT
2. Press qCALLER ID or pDIRECTORY to highlight PTT On/Off,
then press SELECT.
3. Press qCALLER ID or pDIRECTORY to choose On or Off, then press SELECT.
INCOMING PTT
NOTE: The handset or the telephone base screen displays No PTT call when PTT is
turned off.
73
Multiple handset use
Push-to-talk (PTT)
PTT call to a single device
Using a cordless handset:
1. There are a few ways to begin a PTT call to a single device. When the
handset is not in use:
• If you have one handset, press and hold PUSH TO TALK.
• If you have more than one handset:
w Press PUSH TO TALK on the handset, then use the dialing keys to
enter the destination device number.
-ORw Press PUSH TO TALK on the handset. Press qCID or pDIR to highlight
the destination device number, then press SELECT or PUSH TO TALK.
The handset shows Connecting to HANDSET X... (HANDSET represents
the handset name, X represents the destination handset number) or
Connecting to BASE 0... (BASE represents the base name) for a few
seconds. When the connection is made, both your and the destination
device screens display Press and hold [PTT] to talk.
2. Press and hold PUSH TO TALK. A chirp indicates your microphone is on.
Speak towards the device. Your voice is broadcast to the destination device.
While you are speaking, your handset shows PTT To HANDSET X or
PTT To BASE 0.
3. Release PUSH TO TALK after speaking. Both devices beep once again and
the screens show Press and hold [PTT] to talk, then you can
press and hold PUSH TO TALK to continue speaking or the destination
device can respond (see Answer a PTT call on page 78).
4. To end the PTT call, press OFF/CANCEL or END, or place the handset in
the telephone base or charger. The handset shows Push to talk ended.
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
74
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. There are a few ways to begin a PTT call to a single handset. When the
telephone base is not in use:
• If you have one handset, press and hold PTT.
• If you have more than one handset:
w Press PTT, then use the dialing keys to enter the destination handset
number.
-ORw Press qCALLER ID or pDIRECTORY to highlight the destination handset
number, then press SELECT or PTT.
The telephone base shows Connecting to HANDSET X... (HANDSET
represents the handset name, X represents the destination handset number)
for a few seconds. When the connection is made, both the telephone base
and destination handset display Press and hold [PTT] to talk.
2. Press and hold PTT. A chirp indicates your microphone is on. Speak
towards the telephone base. Your voice is broadcast to the destination
handset. While you are speaking, the telephone base shows PTT To
HANDSET X.
3. Release PTT after speaking. Both devices beep once again and the screens
show Press and hold [PTT] to talk, then you can press and hold PTT to
continue speaking or the destination device can respond (see Answer a
PTT call on page 78).
4. To end the PTT call, press CANCEL or END. The telephone base shows
Push to talk Ended for a few seconds.
NOTE: After PTT is released, the PTT call remains open for a short time. If no one presses
PTT within 10 seconds, the PTT call ends automatically.
75
Multiple handset use
Push-to-talk (PTT)
PTT call to multiple devices
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-four calls
when one to five handsets are registered, and a maximum of one-to-three
calls when six or more handsets are registered. The first three or four
registered handsets will be able to use this feature. Other handsets can only
use PTT for one-to-one calls.
To call multiple devices:
Using a cordless handset:
1.You have two ways to call multiple devices. When the handset is not in use:
• Press and hold PUSH TO TALK until the handset shows
Connecting to group...
• Press PUSH TO TALK. Press qCID or pDIR to choose Group. Press
SELECT or press PUSH TO TALK and your handset shows Connecting
to group...
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other devices automatically activate.
2.You need to press and hold PUSH TO TALK when you want to speak.
Speak towards the handset. Your voice is broadcast to all devices.
3.Release PUSH TO TALK after speaking.
4.Any extension can reply (see Answer a PTT call on page 78).
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one
presses PUSH TO TALK within ten seconds, the PTT call ends automatically.
76
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1.You have two ways to call multiple handsets. When the telephone base is
not in use:
• Press and hold PTT until the screen shows Connecting to group...
• Press PTT. Press qCALLER ID or pDIRECTORY to choose Group. Press
SELECT or press PTT and the telephone base shows Connecting to
group...
When the connection is made, both the caller and the destination parties
hear a beep. The speakerphones on all other devices automatically activate.
2.You need to press and hold PTT when you want to speak. Speak towards
the telephone base. Your voice is broadcast to all devices.
3.Release PTT after speaking.
4.Any extension can reply (see Answer a PTT call on page 78).
NOTE: After PTT is released, the PTT call remains open for a short time. If no one presses PTT
within ten seconds, the PTT call ends automatically.
77
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call as described below.
Using a handset or the telephone base:
1. When your device receives a PTT call, it beeps and shows Press and hold
[PTT] to talk.
2. When the other party is speaking, your speakerphone light is on, and your
device shows:
• PTT From HANDSET X To devices: X (the first X represents the
initiating handset number, and the second X represents your handset
number; a maximum of four handset numbers appear).
-OR• PTT From BASE 0 To devices: X (the X represents your handset
number; a maximum of four handset numbers appear).
3. When your speakerphone light is off (the screen shows Press and hold
[PTT] to talk), press and hold PUSH TO TALK on your handset or PTT on
your telephone base. You will hear a chirp. Speak towards the device.
• While you are speaking, your device shows PTT To Handset: X
(X represents the handset numbers of one or more destination handsets;
a maximum of four handset numbers appear) or
PTT To devices: X (X represents the handset numbers of one or more
destination handsets; a maximum of four handset numbers appear).
• Your voice is broadcast to all destination devices.
After speaking, release PUSH TO TALK on your handset or PTT on
your telephone base. Your device will beep. After the beep, if your
speakerphone light is off, you can press and hold PUSH TO TALK on
your handset or PTT on your telephone base to continue speaking, or the
destination device can respond.
78
Multiple handset use
Push-to-talk (PTT)
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT session to an intercom call.
Using a handset or the telephone base:
1. When your device shows Press and hold [PTT] to talk, press
INTCOM. The screen shows Switch to Intercom?
2. Press SELECT. Your device displays Calling BASE 0 or
Calling HANDSET X. The destination device briefly shows Push to
talk Ended and then HANDSET X is calling or BASE 0 is calling. The
destination device rings.
3. Press HOME/FLASH or any dialing keys (0-9, or TONE ) on the
destination handset, or press HOME or any dialing keys (0-9, or TONE
) on the telephone base to answer the intercom call. Both devices now
show Intercom.
4. To end the intercom call, press OFF/CANCEL on your handset or place
the handset in the telephone base or charger, or press END on the
telephone base. Both screens show Intercom ended.
Answer an incoming call during a PTT call
When you receive an outside call during PTT, there is an alert tone.
Using a handset or the telephone base:
• During a one-to-one PTT, press HOME/FLASH, CELL 1 or CELL 2 on
the initiating or destination handset, or press HOME, CELL 1 or
CELL 2 on the telephone base. The PTT call ends automatically and the
outside call is answered.
• During a one-to-group PTT call, press HOME/FLASH, CELL 1 or
CELL 2 on the initiating handset, or press HOME, CELL 1 or
CELL 2 on the telephone base. The PTT call ends automatically and the
outside call is answered.
• During a one-to-group PTT call, press HOME/FLASH, CELL 1 or
CELL 2 on any one of the destination handsets or telephone base. That
device answers the outside call. The PTT call continues for the rest of the
PTT participants.
• To leave the PTT call without answering the incoming call, press
OFF/CANCEL on your handset or CANCEL on your telephone base. The
telephone continues to ring.
79
Multiple handset use
Push-to-talk (PTT)
Make an outgoing call during PTT call
Using a handset or the telephone base:
• During a one-to-one PTT call, press HOME/FLASH on your handset or
telephone base to get a dial tone. The PTT call ends automatically.
• During a one-to-group PTT call, press HOME/FLASH on the initiating
handset or telephone base. The PTT call ends automatically and you get a
dial tone.
• During a one-to-group PTT call, press HOME/FLASH on any one of the
destination handsets or telephone base. That device gets a dial tone. The
PTT call continues for the rest of the PTT participants.
End or leave a PTT call
Using a handset or the telephone base:
For one-to-one PTT calls, both initiating and destination devices can end the
PTT call. For PTT calls to multiple devices, the initiating device can end the
PTT call. If any one of the destination devices leaves the PTT call, the call
continues until all participants or the initiator hangs up.
Press OFF/CANCEL or END on the handset, or press CANCEL or END on
the telephone base. The screen shows Push to talk Ended.
-ORPlace the handset in the telephone base or charger, then the handset
return to idle mode.
NOTE: After PUSH TO TALK on the handset or PTT on the telephone base is released, the PTT
call remains open for a short time. If no one presses PUSH TO TALK on the handset or PTT
on the telephone base within ten seconds, the PTT call ends automatically.
80
Directory
About the directory
The home directory stores up to 200 entries with up to 30 digits for each
phone number and 15 characters for each name. Each of the downloaded
directories stores up to 1,500 entries with up to 30 digits for each phone
number and 15 characters for each name.
• Directory entries are stored at the telephone base and shared by all
system handsets. Any changes made on one device apply to all.
• Only one device can review the directory at a time. If another device tries
to enter the directory, its screen shows Not available at this time.
• When there are no records in the directory, the screen shows
Directory empty.
• When the directory is full and you try to save an entry, the screen shows
Directory full.
• When you try to save a number already stored in the directory, the screen
shows Number already saved.
81
Directory
Create directory entries
Create a new entry in the home directory
Using a handset:
1.Press MENU on the handset in idle mode to enter the main menu.
2.Press qCID or pDIR to scroll to Directory, then press SELECT.
3.Press OPTION to choose Home.
4.Press SELECT to choose Add contact. The screen displays Enter number.
5.Use the dialing keys to enter a telephone number.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).
-ORCopy a number from the redial list. Press REDIAL/PAUSE and then qCID,
pDIR or REDIAL/PAUSE repeatedly to locate the number. Press INSERT to
copy the displayed number.
6.Press NEXT.
7.Press qCID or pDIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
8.Press NEXT. The screen displays Enter name.
9.Use the dialing keys (see page 84) to enter a name (up to 15 characters).
• Press qCID or pDIR to move the cursor to the left or right.
• Press 0 to add a space.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press a>A to change the next letter to upper or lower case.
10.Press SAVE to confirm and the screen shows Saved. You hear a confirmation tone.
82
Directory
Create directory entries
Create a new entry in the home directory
Using the telephone base:
1.Press MENU on the telephone base in idle mode to enter the main menu.
2.Press qCALLER ID or pDIRECTORY to scroll to Directory, then press SELECT.
3.Press OPTION to choose Home.
4.Press SELECT to choose Add contact. The screen displays
ENTER NUMBER.
5.Use the dialing keys to enter a telephone number.
• Press qCALLER ID or pDIRECTORY to move the cursor to the left or right.
• Press X/DELETE to erase a digit.
• Press and hold X/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to enter a dialing pause (a p appears).
-ORCopy a number from the redial list. Press REDIAL/PAUSE and then
qCALLER ID or pDIRECTORY or REDIAL/PAUSE repeatedly to locate the
number. Press INSERT to copy the displayed number.
6.Press NEXT.
7.Press qCALLER ID or pDIRECTORY to highlight one of the following types:
• Home
• Cell
• Work
• Other
8.Press NEXT. The screen displays ENTER NAME.
9.Use the dialing keys (see page 84) to enter a name (up to 15 characters).
• Press qCALLER ID or pDIRECTORY to move the cursor to the left or right.
• Press 0 to add a space.
• Press X/DELETE to erase a character.
• Press and hold X/DELETE to erase all characters.
• Press a>A to change the next letter to upper or lower case.
10. Press SAVE to confirm and the screen shows Saved. You hear a confirmation tone.
83
Directory
Create directory entries
Dialing keys
Characters by number of key presses
Dialing
keys
1
2
3
4
5
6
7
8
9
10
11
1
1
.
-
‘
(
)
*
#
&
/
,
2
A
B
C
a
b
c
2
3
D
E
F
d
e
f
3
4
G
H
I
g
h
i
4
5
J
K
L
j
k
l
5
6
M
N
O
m
n
o
6
7
P
Q
R
S
p
q
r
s
7
8
T
U
V
t
u
v
8
9
W
X
Y
Z
w
x
y
z
9
0
space
0
*
#
NOTE: When entering a name in the directory, the first letter of each word is
automatically capitalized.
84
Directory
Create directory entries
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
Using a handset:
1.Enter the telephone number when in idle mode, then press SAVE to move
on to edit the number and then press NEXT.
2.Press qCID or pDIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
3.Press NEXT. The screen displays Enter name.
4. Use the dialing keys to edit the name.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
5.Press SAVE to save the entry. There is a confirmation tone and the screen
shows Saved.
Using the telephone base:
1.Enter the telephone number when in idle mode, then press SAVE to move
on to edit the number and then press NEXT.
2.Press qCALLER ID or pDIRECTORY to highlight one of the following types:
• Home
• Cell
• Work
• Other
3.Press NEXT. The screen displays ENTER NAME.
4. Use the dialing keys to edit the name.
• Press qCALLER ID or pDIRECTORY to move the cursor to the left or right.
• Press X/DELETE to erase a character.
• Press and hold X/DELETE to erase all characters.
5.Press SAVE to save the entry. There is a confirmation tone and the screen
shows Saved.
85
Directory
Review the directory
Review directory entries
1.Press pDIR on the handset or pDIRECTORY on the telephone base when
in idle mode.
2.Press qCID or pDIR on the handset, or qCALLER ID or pDIRECTORY on the
telephone base to highlight a directory, then press REVIEW.
3.Press qCID or pDIR on the handset, or qCALLER ID or pDIRECTORY on the
telephone base to browse.
-OR1.Press MENU when in idle mode.
2.Press qCID or pDIR on the handset, or qCALLER ID or pDIRECTORY on the
telephone base to highlight Directory, then press SELECT.
3.Press qCID or pDIR on the handset, or qCALLER ID or pDIRECTORY on the
telephone base to highlight a directory, then press REVIEW.
4.Press qCID or pDIR on the handset, or qCALLER ID or pDIRECTORY on the
telephone base to browse.
-OR1.Press OPTION while on a call.
2.Press qCID or pDIR on the handset, or qCALLER ID or pDIRECTORY on the
telephone base to highlight Directory, then press SELECT.
3.Press qCID or pDIR on the handset, or qCALLER ID or pDIRECTORY on the
telephone base to highlight a directory, then press REVIEW.
4.Press qCID or pDIR on the handset, or qCALLER ID or pDIRECTORY on the
telephone base to browse.
NOTES:
• When the desired entry displays, press # (pound key) on the handset or telephone base
repeatedly to show different dialing options.
• Directory empty appears if there are no directory entries.
86
Directory
Search the directory
3-character alphabetical search
You can use the enhanced 3-character search to find your contacts quickly
and efficiently.
1.Follow the steps in Review directory entries on the previous page to
enter the directory.
2. When an entry appears, use the dialing keys to enter the letters associated
with the name (see page 84). You can enter up to 3 letters for the search.
The letters will show at the top left hand corner of the screen. After you
have entered one to three letters, the system starts searching in the
directory. If there is no name matching the letter(s) entered, the next
closest match in alphabetical order appears. If necessary, press CID or
DIR on the handset, or qCALLER ID or pDIRECTORY on the telephone base
to browse.
NOTE: The cursor automatically moves to the next position 2 seconds after you enter
a letter. If you do not enter another letter in the coming 2 seconds, the system starts
searching in the directory.
87
Directory
Dial, edit or delete a directory entry
Dial a directory entry
You can dial a directory entry on any line.
To dial a directory entry:
1.Search for the desired entry in the directory (see Review directory entries
and 3-character alphabetical search on pages 86-87).
2.When the desired entry appears, press # (pound key) repeatedly on the
handset or telephone base to show different dialing options.
3.When the displayed number is in the correct format, press HOME/FLASH
or /SPEAKER on the handset, or press HOME on the telephone base to
use the home line. Press CELL 1 or CELL 2 on the handset or on the
telephone base to use the cell line.
88
Directory
Dial, edit or delete a directory entry
Edit a directory entry
You can edit any directory entry. However, be aware that if you download
a directory from a cell phone again, the directory is erased and replaced
with the current cell phone directory. If you have edited the downloaded
entries on the CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/
CLP99483/CLP99553/CLP99583, those changes are lost. To avoid losing
changes made to the downloaded directory, we suggest that you edit
numbers in your cell phone, then download the directory.
Using a handset:
1.Search for the desired entry in the directory (see Review directory entries
and 3-character alphabetical search on pages 86-87).
2.When a directory entry displays, press EDIT. The screen shows Edit
number along with the phone number to be edited.
3. Use the dialing keys to edit the number:
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to add a dialing pause (a p appears).
4.Press NEXT.
5.Press qCID or pDIR to highlight one of the following types.
• Home
• Cell
• Work
• Other
6.Press NEXT. The screen displays Edit name.
7. Use the dialing keys to edit the name.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
8.Press SAVE to save the entry. There is a confirmation tone and the screen
shows Saved.
89
Directory
Dial, edit or delete a directory entry
Using the telephone base:
1.Search for the desired entry in the directory (see Review directory entries
and 3-character alphabetical search on pages 86-87).
2.When a directory entry displays, press EDIT. The screen shows EDIT
NUMBER along with the phone number to be edited.
3. Use the dialing keys to edit the number:
• Press qCALLER ID or pDIRECTORY to move the cursor to the left or right.
• Press X/DELETE to erase a digit.
• Press and hold X/DELETE to erase all digits.
• Press and hold REDIAL/PAUSE to add a dialing pause (a p appears).
4.Press NEXT.
5.Press qCALLER ID or pDIRECTORY to highlight one of the following types.
• Home
• Cell
• Work
• Other
6.Press NEXT. The screen displays EDIT NAME.
7. Use the dialing keys to edit the name.
• Press qCID or pDIR to move the cursor to the left or right.
• Press X/DELETE to erase a character.
• Press and hold X/DELETE to erase all characters.
8.Press SAVE to save the entry. There is a confirmation tone and the screen
shows Saved.
90
Directory
Dial, edit or delete a directory entry
Edit the type of a directory entry
If you only want to edit the type of a directory entry:
1.Search for the desired entry in the directory (see Review
Select Label
1:Home
2:Cell
directory entries and 3-character alphabetical search on
3:Work
4:Other
pages 86-87).
2.When a directory entry displays, press LABEL. Enter the
CLEAR
corresponding shortcut keys shown on the screen.
SELECT LABEL
-OR1:Home 2:Cell
Press CLEAR to erase the assigned label.
3:Work 4:Other
CLEAR
Delete a directory entry
To delete an entry:
1.Search for the desired entry in the directory (see Review directory entries
and 3-character alphabetical search on pages 86-87).
2.When the desired entry appears, press MUTE/DELETE on the handset or
X/DELETE on the telephone base. The screen displays Delete contact?
and the name of the entry. Press YES to confirm.
3.The screen displays Contact deleted and then the next alphabetical entry
in the directory. You hear a confirmation tone.
NOTE: Once a directory entry is deleted, it cannot not be retrieved.
91
Directory
Dial, edit or delete a directory entry
Remove a downloaded directory
Using a handset:
1. Search for the desired downloaded directory in the directory menu (see
Review directory entries and 3-character alphabetical search on pages
86-87).
2. When the desired downloaded directory is chosen, press OPTION , then
press CID or DIR to highlight Remove dir.
3. Press SELECT . The screen displays Directory Cell Phone A will be erased.
4. Press YES to confirm. The handset displays Erasing directory... You hear a
confirmation tone.
Using the telephone base:
1. Search for the desired downloaded directory in the directory menu (see
Review directory entries and 3-character alphabetical search on
pages 86-87).
2. When the desired downloaded directory is chosen, press OPTION , then
press CALLER ID or DIRECTORY to highlight Remove dir.
3. Press SELECT . The screen displays Directory Cell Phone A will be erased.
4. Press YES to confirm. You hear a confirmation tone.
92
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service
providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of
the caller before answering the call, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider if:
• You have both caller ID and call waiting, but as separate services (you may
need to combine these services).
• You have only caller ID service, or only call waiting service.
• You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available
in all areas.
This product can provide information only if both you and the caller are in
areas offering caller ID service and if both telephone service providers use
compatible equipment. The time and date, along with the call information,
are from the telephone service provider.
Caller ID information may not be available for every incoming call. Callers
may intentionally block their names and/or telephone numbers. You can only
view a maximum of 15 digits of every caller ID log entry.
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
93
Caller ID
Caller ID log
How the caller ID log works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
phone deletes the oldest entry when the log is full to make room for new
calls. This information is common to the telephone base and all handsets,
so changes made using any handset or the telephone base are reflected
in all other devices. If you answer a call before the information appears on
the screen, it does not show in the caller ID log.
NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for
the name.
Missed (new) call indicator
When a handset or the telephone base is in idle mode and has new or
missed calls, its screen shows XX Missed calls.
All new and missed entries are counted as missed calls. Each time you review
a new caller ID log entry (indicated by NEW on the screen), the number of
missed calls decreases by one.
If you do not want to review the missed calls one by one, but still want to
keep them in the caller ID log, you can press and hold OFF/CANCEL on the
handset for four seconds when the handset is idle, or press and hold
CANCEL on the telephone base for four seconds when the telephone base
is idle. You will hear a confirmation tone. All the entries in the caller ID log
become old (reviewed already), and the missed calls message goes away.
Memory match
If the incoming telephone number matches the last 7 digits of a telephone
number in your directory, the name that appears on the screen matches the
corresponding name in your directory.
For example, if Christine Smith calls, her name appears as Chris if this is how
you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent by the telephone
service provider. The telephone service provider usually delivers ten-digit phone numbers
(area code plus telephone number). If the telephone number of the caller does not match
a number in your directory, the name will appear as it is delivered by the telephone
service provider.
94
Caller ID
Caller ID operation
Review the caller ID log
Review the caller ID log to find out who called, to return the call, or to copy
the caller’s name and number into your directory. Caller ID log empty appears
if there are no records in the caller ID log.
1.When the handset or the telephone base is in idle mode,
press qCID on the handset or qCALLER ID on the
telephone base to review the caller ID log in reverse
chronological order starting with the most recent call.
-OR Review the caller ID log by pressing menu.
Press qCID or pDIR on the handset or qCALLER ID or
qDIRECTORY on the telephone base to scroll to Caller ID
log, then press select twice to select Review.
2.Press qCID or pDIR on the handset or qCALLER ID or
qDIRECTORY on the telephone base to scroll through
the list.
CID
CALLER ID
NOTE: Only one handset or the telephone base can review the caller ID log at a time.
If another device tries to enter the directory or caller ID log, it shows Not available at
this time.
Appears if it is a
new or missed call.
Caller’s name
NEW
Caller’s number
DAVID
REICHERT
888-883-2445
Time of call
5:32am
BACK
SA8VE
8/06
Date of call
SAVE
Caller’s name
NEW
Caller’s number
Time of call
Appears if it is a
new or missed call.
CHARLIE JOHNSON
888-883-2445
5:32am
8/06
BACK
SAVE
95
Date of call
Caller ID
Caller ID operation
View dialing options
Although the incoming caller ID log entries have ten digits (the area code plus
the seven-digit number), in some areas, you may need to dial only the 7 digits,
1 plus the seven digits, or 1 plus the area code plus the seven digits. You can
change and store the number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # (pound
key) repeatedly to show different dialing options
for local and long distance numbers before
dialing or saving the telephone number in the
directory.
Press 1 repeatedly if you need to add or
remove 1 in front of the telephone number
before dialing or saving it in the directory.
888-883-2445
1-888-883-2445
883-2445
1-883-2445
Press #
(pound key)
883-2445
1-883-2445
Press 1
888-883-2445
1-888-883-2445
When the number is in the correct format
for dialing.
Press HOME/FLASH or /SPEAKER on the handset, or HOME on the
telephone base to call the number using the home line.
-ORPress CELL 1 or CELL 2 on the handset or on the telephone base to call the number using the cell line.
Dial a caller ID log entry
1. When in the caller ID log, press qCID or pDIR on the handset, or
press qCALLER ID or qDIRECTORY on the telephone base to browse.
2. Press HOME/FLASH or /SPEAKER on the handset, or HOME on the
telephone base to dial the displayed entry using the home line.
-ORPress CELL 1 or CELL 2 on the handset or on the telephone base to dial the display entry using the cell line.
96
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
Caller ID log entries can only be saved to the Home directory.
Using a handset:
1.Select a desired entry in the caller ID log (see Review the caller ID log on
page 95).
2.When the desired entry appears, press # (pound key) repeatedly to show
different dialing options.
3.When the number is in correct format, press SAVE. The screen displays
Edit number.
4.Use the dialing keys to edit the number.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to backspace and erase a digit.
• Press and hold MUTE/DELETE to erase the entire entry.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5.Press NEXT.
6.Press qCID or pDIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
7.Press NEXT. The handset displays Edit name.
8.Use the dialing keys (page 84) to edit the name.
• Press qCID or pDIR to move the cursor to the left or right.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
9.Press SAVE to confirm. The screen shows Saved.
97
Caller ID
Caller ID operation
Using the telephone base:
1.Select a desired entry in the caller ID log (see Review the caller ID log on
page 95).
2.When the desired entry appears, press # (pound key) repeatedly to show
different dialing options.
3.When the number is in correct format, press SAVE. The telephone base
displays EDIT NUMBER.
4.Use the dialing keys to edit the number.
• Press qCALLER ID or qDIRECTORY to move the cursor to the left or right.
• Press X/DELETE to backspace and erase a digit.
• Press and hold X/DELETE to erase the entire entry.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5.Press NEXT.
6.Press qCALLER ID or qDIRECTORY to highlight one of the following types:
• Home
• Cell
• Work
• Other
7.Press NEXT. The telephone base displays EDIT NAME.
8.Use the dialing keys (page 84) to edit the name.
• Press qCALLER ID or qDIRECTORY to move the cursor to the left or right.
• Press X/DELETE to erase a character.
• Press and hold X/DELETE to erase all characters.
• Press # (pound key) to move the last word to the front. For example,
Johnson Charlie becomes Charlie Johnson when you press
# (pound key).
9.Press SAVE to confirm. The telephone base shows Saved.
NOTES:
• If the caller’s name you received from the telephone service provider is all in capital letters, the
first letter of every word remains a capital letter, while other letters become lowercase. However,
the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is kept as a capital letter. For
example, the “D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER”
will be changed to “Van der”.
• If the telephone number from the caller ID information has already been saved in the directory
under a different name, the new name will overwrite the old one.
98
Caller ID
Caller ID operation
Delete caller ID log entries
To delete an entry:
Press MUTE/DELETE on the handset or X/DELETE on the telephone base to
delete the shown entry.
To delete all entries:
1.Press MENU when in idle mode.
2.Press qCID or pDIR on the handset, or press qCALLER ID or qDIRECTORY on
the telephone base to scroll to Caller ID log, then press SELECT.
3. Press qCID or pDIR on the handset, or press qCALLER ID or qDIRECTORY on
the telephone base to scroll to Del all calls, then press SELECT.
4.When the screen shows Delete all calls?, press YES to confirm. There is a
confirmation tone and the screen returns to the previous menu.
99
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message
Reason
PRIVATE NUMBER
The caller prefers not to show the phone number.
PRIVATE NAME
The caller prefers not to show the name.
PRIVATE CALLER
The caller prefers not to show the phone number and name.
UNKNOWN NUMBER
Your telephone service provider cannot determine the
caller’s number.
UNKNOWN NAME
Your telephone service provider cannot determine the
caller’s name.
UNKNOWN CALLER
Your telephone service provider cannot determine the caller’s
name and telephone number.
Calls from other countries may also generate this message.
100
Answering system
Answering system settings
Use the answering system menu of a system handset or the telephone base
to set up the announcement message, turn on or off the answering system
or message alert tone, activate call screening, or change the number of rings,
remote access code or message recording time.
Announcement
Your outgoing announcement plays when calls are answered by the
answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a
message after the tone.” You can use this announcement, or record your own.
You can record an announcement up to 90 seconds. The system does not
record any announcement shorter than two seconds.
To play your current outgoing announcement:
Using a cordless handset:
1.When the handset is in idle mode, press MENU to enter
the main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press SELECT.
3. Press SELECT again to select Announcement.
4.Press qCID or pDIR to scroll to Play annc, then
press SELECT.
ANSWERING SYS
Announcement
Delete all old
Record memo
BACK
SELECT
Playing
Using the telephone base:
1.When the telephone base is in idle mode, press
MENU to enter the main menu.
2.Press SELECT to select Answering sys.
3. Press SELECT again to select Announcement.
4.Press qCALLER ID or qDIRECTORY to scroll to Play annc,
then press SELECT.
announcement...
RECORD
STOP
ANSWERING SYS
Announcement
Delete all old
Record memo
BACK
p
q
SELECT
Playing
announcement...
RECORD
101
p
q
STOP
Answering system
Answering system settings
To record a new outgoing announcement:
Using a cordless handset:
1.When the handset is in idle mode, press MENU to enter
the main menu.
Recording
2.Press qCID or pDIR to scroll to Answering sys, then
announcement...
press SELECT.
3. Press SELECT again to select Announcement.
STOP
4.Press SELECT to select Record annc. The system
announces, “Record after the tone. Press STOP when you are done.”
5.Speak towards the handset to record your announcement. Press STOP to
end recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to Play annc and
press SELECT.
Using the telephone base:
1.When the telephone base is in idle mode, press
Recording
MENU to enter the main menu.
announcement...
2.Press SELECT to select Answering sys.
STOP
3. Press SELECT again to select Announcement.
4.Press SELECT to select Record annc. The system
announces, “Record after the tone. Press STOP when you are done.”
5.Speak towards the telephone base to record your announcement. Press
STOP to end recording. Your recorded announcement plays.
To listen to the recorded announcement again, scroll to Play annc and
press SELECT.
102
Answering system
Answering system settings
To delete or reset your outgoing announcement:
Using a cordless handset:
1.When the handset is in idle mode, press MENU to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then press SELECT.
3.Press SELECT again to select Announcement.
4.Press qCID or pDIR to scroll to Play annc, then press SELECT.
5.While the announcement is playing, press MUTE/DELETE to delete the
announcement. The system announces “Announcement deleted”.
-OR1.When the handset is in idle mode, press MENU to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press SELECT.
3.Press SELECT again to select Announcement.
NO
4.Press qCID or pDIR to scroll to Reset annc, then press
SELECT. The screen shows Reset to default annc?
5.Press YES to confirm. The screen shows
Annc. reset to default.
Reset to
default annc?
YES
Annc. reset
to default
103
Answering system
Answering system settings
Using the telephone base:
1.When the telephone base is in idle mode, press MENU to enter the
main menu.
2.Press SELECT to select Answering sys.
3.Press SELECT again to select Announcement.
4.Press qCALLER ID or pDIRECTORY to scroll to Play annc, then
press SELECT..
5.While the announcement is playing, press X/DELETE to delete the
announcement. The system announces “Announcement deleted”.
-OR1.When the telephone base is in idle mode, press MENU to
enter the main menu.
Reset to
default annc?
2.Press SELECT to select Answering sys.
3.Press SELECT again to select Announcement.
YES
NO
4.Press qCALLER ID or pDIRECTORY to scroll to
Reset annc, then press SELECT. The screen
Annc. reset
shows Reset to default annc?
to default
5.Press YES to confirm. The screen shows
Annc. reset to default.
When your announcement is deleted, the system answers calls with the
default announcement described on page 101. You cannot delete the default
announcement.
104
Answering system
Answering system settings
Answer on/off
Unless you change it, the answering system is on and ready to
record messages. You can turn the answering system off, but
if you do so, the answering system does not answer calls and
record incoming messages.
To turn the answering system on or off:
Using a cordless handset:
1.When the handset is in idle mode, press MENU to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press SELECT.
3. Press qCID or pDIR to scroll to Answer On/Off, then
press SELECT.
4.Press qCID or pDIR to highlight On or Off, then
press SELECT to save the setting. You hear a
confirmation tone.
When the answering system is on, the handset shows
ANS ON.
Using the telephone base:
Press /ANS ON/OFF to turn the answering system on
or off. If the answering system is turned on, it announces,
“Calls will be answered.” If the answering system is
turned off, it announces, “Calls will not be answered.”
-OR1.When the telephone base is in idle mode, press MENU
to enter the main menu.
2.Press SELECT to select Answering sys.
3. Press qCALLER ID or pDIRECTORY to scroll to
Answer ON/OFF, then press SELECT.
4.Press qCALLER ID or pDIRECTORY to highlight On or
Off, then press SELECT to save the setting. You hear a
confirmation tone.
Answering sys
Directory
Caller ID log
BACK
SELECT
ANSWERING SYS
Delete all old
Record memo
Answer ON/OFF
BACK
SELECT
ANSWER ON/OFF
Off
BACK
SELECT
Answering sys
Directory
Caller ID log
Intercom
BACK
p
q
SELECT
ANSWERING SYS
Delete all old
Record memo
Answer ON/OFF
BACK
On
p
q
SELECT
ANSWER ON/OFF
On
Off
BACK
105
Play messages
p
q
SELECT
Answering system
Answering system settings
NOTE: If the answering system is off and there is an incoming call, the system answers
after ten rings and announces, “Please enter your remote access code.” For more
information about remote access, see page 121.
Call screening
Use this feature to choose whether incoming messages can be heard over
the speaker when they are being recorded. If you turn call screening on, you
hear the incoming message. While monitoring an incoming message, you can
answer the call by pressing HOME/FLASH or /SPEAKER on the handset,
or HOME on the telephone base.
To change the setting:
Using a cordless handset:
1.When the handset or telephone base is in idle mode,
press MENU to enter the main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press SELECT.
4.Press SELECT to select Call screening.
5.Press qCID or pDIR to choose On or Off.
6. Press SELECT to save the setting. You hear a
confirmation tone.
ANS SYS SETUP
# of rings
Remote code
BACK
SELECT
CALL SCREENING
On
Off
BACK
106
Call screening
SELECT
Answering system
Answering system settings
Using the telephone base:
1.When the telephone base is in idle mode,
press MENU to enter the main menu.
2.Press SELECT to select Answering sys.
3. Press qCALLER ID or pDIRECTORY to scroll to
Ans sys setup, then press SELECT.
4.Press SELECT to select Call screening.
5.Press qCALLER ID or pDIRECTORY to choose On or Off.
6. Press SELECT to save the setting. You hear a
confirmation tone.
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
CALL SCREENING
On
Off
BACK
SELECT
NOTE: For more information on call screening, see page 114.
Number of rings
You can set the answering system to answer an incoming call after two, three,
four, five or six rings. You can also select toll saver. If toll saver is selected, the
answering system answers a call after two rings when you have new messages,
and after four rings when there are no new messages. This feature allows you
to check for new messages and avoid paying long distance charges when
calling from out of your local area. By default, the answering system answers
an incoming call after four rings.
To set the number of rings:
Using a cordless handset:
1. When the handset is in idle mode, press MENU to enter the
main menu.
ANS SYS SETUP
Call screening
2. Press qCID or pDIR to scroll to Answering sys, then
# of rings
press SELECT.
Record memo
3. Press qCID or pDIR to scroll to Ans sys setup, then
BACK
SELECT
press SELECT.
4.Press qCID or pDIR to scroll to # of rings, then press SELECT.
5. Press qCID or pDIR to choose among 2, 3, 4, 5, 6 or Toll saver.
6.Press SELECT to save the setting. You hear a confirmation tone.
107
Answering system
Answering system settings
Using the telephone base:
ANS SYS SETUP
l screening
1. When the telephone base is in idle mode, press MENU to Cal
# of rings
enter the main menu.
Remote code
BACK
SELECT
2. Press SELECT to select Answering sys.
3. Press qCALLER ID or pDIRECTORY to scroll to Ans sys
# OF RINGS
6
setup, then press SELECT.
5
4.Press qCALLER ID or pDIRECTORY to scroll to # of rings, 4
then press SELECT.
BACK
SELECT
5. Press qCALLER ID or pDIRECTORY to choose among
2, 3, 4, 5, 6 or Toll saver.
6.Press SELECT to save the setting. You hear a confirmation tone.
NOTE: If you set the number of rings for the answering system as 2 or 3 rings, the caller
ID announce feature may not have enough time to announce the caller’s full information.
Remote access code
To access your answering system remotely from any touch-tone phone, you
need to enter a two-digit number (00-99). By default, the remote access code
is 19.
To change the remote access code:
Using a cordless handset:
1.When the handset is in idle mode, press MENU to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press SELECT
4.Press qCID or pDIR to scroll to Remote code, then
press SELECT.
5.Use the dialing keys to enter a two-digit number. Press
MUTE/DELETE to backspace and delete a digit.
6. Press SAVE to save the setting. You hear a confirmation tone.
108
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
REMOTE CODE
19 BACK
SAVE
Answering system
Answering system settings
Using the telephone base:
1.When the telephone base is in idle mode,
ANS SYS SETUP
Call screening
press MENU to enter the main menu.
# of rings
2.Press SELECT to select Answering sys.
Remote code
BACK
SELECT
3. Press qCALLER ID or pDIRECTORY to scroll to
Ans sys setup, then press SELECT.
REMOTE CODE
4.Press qCALLER ID or pDIRECTORY to scroll to
19
Remote code, then press SELECT.
5.Use the dialing keys to enter a two-digit number. Press
BACK
SAVE
X/DELETE to backspace and delete a digit.
6. Press SAVE to save the setting. You hear a confirmation tone.
Message alert tone
When the message alert tone is set to On, and there is at least one new
message, the telephone base beeps every ten seconds. Unless you change it,
the message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
Using a cordless handset:
1.When the handset is in idle mode, press MENU to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press SELECT.
4.Press qCID or pDIR to scroll to Msg alert tone, then
press SELECT.
5.Press qCID or pDIR to choose On or Off.
6. Press SELECT to save the setting. You hear a
confirmation tone.
109
ANS SYS SETUP
# of rings
Remote code
Msg alert tone
BACK
SELECT
MSG ALERT TONE
On
Off
BACK
SELECT
Answering system
Answering system settings
Using the telephone base:
1.When the telephone base is in idle mode, press MENU to
ANS SYS SETUP
# of rings
enter the main menu.
Remote code
2.Press SELECT to select Answering sys.
Msg alert tone
BACK
SELECT
3. Press qCALLER ID or pDIRECTORY to scroll to
Ans sys setup, then press SELECT.
MSG ALERT TONE
On
4.Press qCALLER ID or pDIRECTORY to scroll to
Off
Msg alert tone, then press SELECT.
BACK
SELECT
5.Press qCALLER ID or pDIRECTORY to choose On or Off.
6. Press SELECT to save the setting. You hear a confirmation tone.
NOTES:
• The message alert tone beeps only if all the conditions below are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
• To temporarily turn off the message alert tone, see page 115.
Recording time
You can set the recording time allowed for incoming messages. The message
length is three minutes by default.
To change the setting:
Using a cordless handset or the telephone base:
1.When the handset is in idle mode, press MENU to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then
press SELECT.
3. Press qCID or pDIR to scroll to Ans sys setup, then
press SELECT.
4.Press qCID or pDIR to scroll to Recording time, then
press SELECT.
5. Press qCID or pDIR to choose 3 minutes, 2 minutes or
1 minute, then press SELECT to save the setting. You hear a
confirmation tone.
110
ANS SYS SETUP
Remote code
Msg alert tone
Recording time
BACK
SELECT
RECORDING TIME
3 minutes
2 minutes
1 minute
BACK
SELECT
Answering system
Answering system settings
Using the telephone base:
1.When the telephone base is in idle mode, press
MENU to enter the main menu.
2.Press SELECT to select Answering sys.
3. Press qCALLER ID or pDIRECTORY to scroll to Ans sys
setup, then press SELECT.
4.Press qCALLER ID or pDIRECTORY to scroll to Recording
time, then press SELECT.
5. Press qCALLER ID or pDIRECTORY to choose 3 minutes,
2 minutes or 1 minute, then press SELECT to save the
setting. You hear a confirmation tone.
111
ANS SYS SETUP
Remote code
Msg alert tone
Recording time
BACK
SELECT
MSG ALERT TONE
3 minutes
2 minutes
1 minute
BACK
SELECT
Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those
left at your telephone service provider’s voicemail (fees may apply). Your
telephone’s built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages differently.
• If
and XX New msgs show on the handset and XX New messages
shown on the telephone base, there are new messages in the built-in
answering system. To listen to messages recorded on your digital
answering system, press
/PLAY/STOP on the telephone base
(page 116).
• If
and New voicemail display on the handset and the telephone base,
your telephone service provider is indicating that it has new voicemail
for you. To listen to your voicemail, you typically dial an access number
provided by your telephone service provider, followed by a security code
or PIN.
Some telephone service providers bundle or combine multiple services
like voicemail and call waiting, so you may not be aware that you have
voicemail. To check what services you have and how to access them,
contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate
your voicemail service.
112
Answering system
About the answering system
Using the answering machine and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. If you are on a call, or the
answering system is busy recording a message and you receive another call,
the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
Message capacity
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to three minutes
(see Recording time on page 110), and the maximum recording time is
approximately 14 minutes. The actual recording time depends on individual
message characteristics. Messages remain available for replay until you
delete them.
When there are new messages (including memos) on the answering system,
the number of messages stored shows in the message counter.
If the answering system has less than three minutes of recording time
left, it announces, “Less than three minutes to record,” before message
playback at the handset or the telephone base. Rec mem low displays on
the device screen in idle mode. When you turn on the answering system at
the telephone base, it announces, “Calls will be answered. Less than three
minutes to record.”
If the memory is full, the answering system announces, “Memory is full,”
before message playback. The device screen displays Rec mem full in idle
mode. Once the memory is full, you cannot turn the answering system back
on if it has been turned off, nor can you record new messages until old
ones have been deleted. Memory full displays if you want to turn on the
answering system on the handset but there is no memory.
113
Answering system
About the answering system
Voice prompts
The system provides voice prompts to guide you through the setup procedures
at the telephone base, message playback, remote access and recording
outgoing announcements.
Call screening
To screen a call at the telephone base:
If the answering system and call screening are on (see Call screening on
page 106), the announcement and the incoming message broadcast at the
telephone base when a call is answered by the answering system.
Options while a message is being recorded:
• Press q/VOLUME/p on the telephone base to adjust the call
screening volume.
• Press
/PLAY/STOP or SILENCE to temporarily silence the
call screening.
• Press
/PLAY/STOP or SCREEN to temporarily turn on the call screening
if call screening is set to off.
• Press HOME to answer the call.
To screen a call at the handset:
If the answering system is on and your answering system is recording a
message, press SCREEN to screen the call on your handset and the screen
displays the caller ID information. If you do not subscribe to caller ID service,
the handset shows Home Incoming call.
Options while a message is being recorded:
• Press qCID/VOLUME or pDIR/VOLUME on the handset to adjust the call
screening volume.
• Press OFF/CANCEL or SILENCE to temporarily silence the call screening.
• Press SCREEN to temporarily turn on the call screening if call screening is
set to off.
• Press /�������
SPEAKER to broadcast the announcement and the incoming
message through the speakerphone. Press again to turn off the speakerphone.
114
Answering system
About the answering system
Call intercept
While screening a call, you can stop recording and speak to the caller by pressing
HOME/FLASH or /SPEAKER on the handset, or pressing HOME on the
telephone base.
Temporarily turning off the message alert tone
If the message alert tone is turned on, the telephone base beeps every
ten seconds when there are new messages. Pressing any telephone base
key (except /HANDSET LOCATOR) temporarily silences the message
alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the
message alert tone, there is a voice prompt directing you to press X/DELETE
again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in
your answering system.
The message alert tone resumes when you receive another message.
115
Answering system
Message playback
If you have both new and old messages, you can play either new or old
messages. The caller ID information displays on the screens when you play
messages and you can call back the caller.
When playback begins, the handset and telephone base screens display the
message status, caller ID information, and time and date of the message
recorded. You hear the total number of messages followed by the day and
time of the message. After the last message, the telephone announces, “End
of messages.” and the screen displays End of messages.
To listen to messages at the telephone base:
Press
/PLAY/STOP on the telephone base to listen to the messages.
• If there are new and old messages, press qCALLER ID or pDIRECTORY to
select Play new msgs or Play old msgs, then press SELECT or
/PLAY/STOP.
• If there are only new or only old messages, they will play automatically.
When the handset is playing a message, its screen shows [2]-Call info and
the caller’s name or number. If the caller’s information is unavailable, the
handset shows No caller info.
The system announces the number of messages, then begins playback.
The message sequence is shown on the telephone base. If there are no
recorded messages, the telephone base shows No messages and you
hear, “You have no message.”
To listen to messages on a cordless handset:
1.When the handset is in idle mode, press MENU to enter the main menu.
2.Press SELECT to select Play messages.
• If there are new and old messages, press qCID or pDIR to select Play
new msgs or Play old msgs, then press SELECT.
• If there are only new or only old messages, they will play automatically.
The system announces the number of messages, then begins playback.
The message sequence is shown on the handset. If there are no recorded
messages, the handset shows No messages and you hear, “You have no
message.”
116
Answering system
Message playback
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat,
pause or delete the message.
When messages are playing on the telephone base:
• Press q/VOLUME/p to adjust the message playback volume.
• Press /SKIP or SKIP to skip to the next message.
• Press /REPEAT or REPEAT to repeat the message.
• Press /REPEAT or REPEAT twice to hear the previous message.
• Press X/DELETE to delete the message.
• Press 2 to pause the playback and show the caller ID information.
– Press HOME or CALL to use the home line, or press CELL 1 or
CELL 2 to use the cell line to call back the caller. If necessary, press #
(pound key) or 1 to show different dialing options.
– Press CANCEL or BACK to restart the playback. If you do not call back
within 10 seconds, message playback restarts.
• Press HOME or CELL 1 or CELL 2 to pause the message
playback. The telephone base screen displays Call back? with the caller
ID information. Press CALL to call back the caller, or BACK to restart the
message playback. If the dialing format used is not correct, then use the
option above to choose the correct dialing format before calling back the
caller.
• Press
/PLAY/STOP or CANCEL to stop the playback.
117
Answering system
Message playback
When messages are playing on the handset:
• Press qCID/VOLUME or pDIR/VOLUME to adjust the message
playback volume.
• Press SKIP to skip to the next message.
• Press REPEAT to repeat the message. Press REPEAT twice to listen to the
previous message.
• Press MUTE/DELETE to delete the message.
• Press 2 to pause the playback and show the caller ID information.
– Press HOME/FLASH, CALL or /SPEAKER to use the home line, or
press CELL 1 or CELL 2 to use the cell line to call back the caller.
If necessary, press # (pound key) or 1 to show different dialing options.
– Press
OFF/CANCEL or BACK to restart the playback. If you do not
call back within 10 seconds, message playback restarts.
• Press HOME/FLASH or CELL 1 or CELL 2 to pause the message
playback. The telephone base screen displays Call back? with the caller
ID information. Press CALL to call back the caller, or BACK to restart the
message playback. If the dialing format used is not correct, then use the
option above to choose the correct dialing format before calling back
the caller.
• Press
OFF/CANCEL to stop the playback.
118
Answering system
Message playback
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages
until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1.When the telephone is idle, press X/DELETE. The system announces, “To
delete all old messages, press DELETE again.”
2.Press X/DELETE again. The system announces, “All old messages deleted.”
-OR1.Press MENU when in idle mode to enter the main menu.
2.Press SELECT to select Answering sys.
3. Press qCALLER ID or pDIRECTORY to highlight Delete all old, then press
SELECT. The screen shows Delete all old messages?
4.Press YES to confirm. The screen displays Deleting... then All old msgs
deleted! There is a confirmation tone.
To delete all old messages on the handset:
1.Press MENU when in idle mode to enter the main menu.
2.Press qCID or pDIR to scroll to Answering sys. Press SELECT.
3. Press qCID or pDIR to highlight Delete all old, then press SELECT. The
screen shows Delete all old messages?
4.Press YES to confirm. The screen displays Deleting... then All old msgs
deleted! There is a confirmation tone.
119
Answering system
Recording and playing memos
Memos are your own recorded messages used as reminders for yourself or
others using the same answering system. You can record your own memos
using a system handset or the telephone base. Play and delete them in the
same way as incoming messages.
Record a memo
Using a cordless handset:
1.When the handset is in idle mode, press MENU to enter the
main menu.
2.Press qCID or pDIR to scroll to Answering sys, then press
SELECT.
3. Press qCID or pDIR to highlight Record memo, then press
SELECT. The system announces, “Record after the tone.
Press STOP when you are done.”
4.Speak towards the handset to record a memo.
5.Press STOP to stop recording. The system announces,
“Recorded.” and then returns to the previous menu.
ANSWERING SYS
Delete all old
Record memo
BACK
SELECT
Recording
memo...
STOP
Using the telephone base:
1.When the telephone base is in idle mode, press MENU
to enter the main menu.
2.Press SELECT to select Answering sys.
3. Press qCALLER ID or pDIRECTORY to highlight
Record memo, then press SELECT. The system
announces, “Record after the tone. Press STOP when
you are done.”
4.Speak towards the handset to record a memo.
5.Press STOP to stop recording. The system announces,
“Recorded.” and then returns to the previous menu.
ANSWERING SYS
Announcement
Delete all old
Record memo
BACK
SELECT
Recording
memo...
STOP
NOTES:
• The system announces “Memory is full,” if you attempt to record a memo when the memory
is full.
• Each memo can be up to four minutes in length.
• Memos shorter than two seconds are not recorded.
120
Announcement
Answering system
Remote access
You can reach your answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely reach your answering system:
1.Dial your telephone number from any touch-tone telephone.
2.When the system answers, enter the two-digit remote access code (19 is
the default code. See page 108 to change it).
• The system automatically announces the number of new or old
messages (if any), and then begins to play them.
3.You can also enter the following remote commands:
Remote commands
1
Press to listen to all messages.
2
Press to listen to new messages only.
3
Press to delete the current message (during playback).
33
Press twice to delete all old messages.
4
Press to repeat the current message (during playback).
5
Press to stop any operation (including recording).
*5
6
Press to listen to a list of remote commands.
*7
8
Press to record a new announcement.
Press to end remote access (the call will be terminated).
0
Press to turn the answering system on or off.
Press to skip to the next message (during playback).
4.Hang up or press 8 to end the calls.
121
Answering system
Remote access
Cut out and carry the remote access wallet card at the back of this user’s
manual for quick reference.
NOTES:
• If you do not press any keys after you enter the remote access code, all new messages play. If
there are no new messages, all old messages play.
• Once the new messages have played, the telephone announces the help menu options. If you
do not press any key within 20 seconds, the remote access call automatically disconnects.
• When the answering system is turned off, the telephone answers after 10 rings, and announces,
“Please enter your remote access code.”
• When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.”
122
Appendix
Adding and registering handsets/headsets
Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model
CLP99003, sold separately) or up to ten cordless handsets and two cordless
headsets (sold separately). Visit www.telephones.att.com/headsets
for a list of compatible DECT 6.0 cordless headsets. Each new handset or
headset must be registered to the telephone base before use. You must
register each handset or headset separately.
To register a cordless headset to this telephone system, please refer to the
user’s manual of the cordless headset for more details. To register a cordless
handset, see below.
The handsets provided within your product box are already registered as
HANDSET 1, and so forth. Additional handsets are assigned numbers in the
sequential order they are registered (up to HANDSET 12).
Register a handset to the telephone base
1. Before you begin registration, make sure the handset is out of the telephone
base or charger and shows To register HS, see manual.
2. Put the handset you wish to register on the telephone base cradle.
For registration, put the handset on the
telephone base, not the handset charger.
3.The handset shows Registering... Please wait. If the registration is
successful, both the handset and the telephone base screens display
HANDSET X Registered �(HANDSET represents the handset name,
X represents the handset number). Both the handset and the telephone
base beep. The handset is now registered with the telephone base.
123
Appendix
Adding and registering handsets/headsets
-OR1. Press and hold /HANDSET LOCATOR on the telephone base for about
four seconds and it shows Registering... Please wait.
2. Press QUIET # on the handset. The handset shows Registering... Please
wait. If the registration is successful, both the handset and the telephone
base screens display HANDSET X Registered �(HANDSET represents the
handset name, X represents the handset number). Both the handset
and the telephone base beep. The handset is now registered with the
telephone base.
If registration fails, the system will automatically try to register again. If
registration fails after the third try, Registration failed appears on both
screens. The handset shows To register HS, see manual and the telephone
base returns to idle mode. This may take up to five minutes to occur. Please
start again from Step 1.
NOTES:
• You cannot register a handset if any other system handset is in use.
• If you try to register more than 12 handsets to the telephone base, the telephone base shows
Registration slots are full and sounds two beeps.
124
Appendix
Deregistering handsets
If you want to replace a handset or reassign the designated handset number
of a registered handset, you must deregister all the handsets and then
individually register each handset again.
To make deregistration easier, read all of the instructions on this page before
you begin.
Deregister all handsets from the telephone base
1.Make sure that all handsets are out of the telephone base and chargers
before you begin deregistration.
2.Press and hold /HANDSET LOCATOR on the
telephone base for about ten seconds. The telephone
Deregister
base screen shows Registering... Please wait for
all devices?
five seconds, then it shows Deregister all devices?
NO
YES
Release /HANDSET LOCATOR.
3.Immediately press /HANDSET LOCATOR again or press YES. You must
press /HANDSET LOCATOR or YES within five seconds. If the telephone
base returns to idle screen, start again with Step 1 above.
4.The telephone base shows Deregistered all devices when the registration
completes. It takes up to ten seconds to complete the deregistration
process. Before registering the handset again, wait for the cordless
handset screen to display To register HS, see manual.
5.To register the handset(s) to the telephone base again, follow the
registration instructions on pages 123-124.
NOTES:
• If the deregistration process fails, you may need to reset the system and try again. To reset,
unplug the power from the telephone base and plug it back in.
• You cannot deregister the handsets if any other system handset is in use.
• Even if the battery is depleted, you can still deregister the handsets by following the steps above.
After the handset is charged for at least ten minutes, the screen shows
To register HS, see manual.
• If you already have 12 registered handsets, the telephone base shows Registration slots are
full and sounds two beeps in Step 2 above. Continue holding /HANDSET LOCATOR until
Deregister all devices? displays.
125
Appendix
Alert tones and lights
Handset screen icons
home line - On steadily when the home line is in use or there is an
incoming home call.
1
CELL line- On steadily when a cell line is in use or there is an incoming
cell call.
2
1 2
Bluetooth connected devices - There are Bluetooth connected devices
on the active devices list.
1 2
Bluetooth disconnected devices - There are Bluetooth disconnected
devices on the active devices list.
2
Wireless Bluetooth headset - On steadily when a wireless Bluetooth
headset is in use on the home line.
Battery status - battery is charging (animated display).
Battery status - the battery icon flashes when the battery is low and
needs charging.
Speakerphone - the speakerphone is in use.
Ringer off - the handset ringer is off.
New voicemail - you have new voicemail from your telephone service
provider.
ANS
ON
Answering system on - the answering system is turned on to answer
calls.
Message - new message in the built-in answering system.
ECO
ECO mode - activates automatically to reduce power consumption when
the handset is within range from the telephone base.
NEW
New caller ID log - new and missed calls.
MUTE
MUTE - the handset microphone is off.
126
Appendix
Alert tones and lights
Telephone base screen icons
home line - On steadily when the home line is in use or there is an
incoming home call.
1
CELL line- On steadily when a cell line is in use or there is an incoming
cell call.
2
1 2
Bluetooth connected devices - There are Bluetooth connected devices
on the active devices list.
1 2
Bluetooth disconnected devices - There are Bluetooth disconnected
devices on the active devices list.
2
Wireless Bluetooth headset - On steadily when a wireless Bluetooth
headset is in use on the home line.
Ringer off - the telephone base ringer is off..
New voicemail - New voicemail received from your telephone service
provider.
ANS
ON
Answering system on - The answering system is turned on.
New answering system message - New message in the
answering system.
NEW
MUTE
New caller ID log - Missed and new calls.
Mute - Microphone is muted.
127
Appendix
Alert tones and lights
Handset alert tones
One short beep
Tone of each key press, if key tone is turned on.
One long beep
Indication to begin recording a message, memo or announcement.
Two short beeps
You are pressing qCID or pDIR on a cordless handset when the
volume is already at its highest or lowest setting.
-ORCall waiting tone.
-ORError tone.
-ORRegistration slots are full.
Confirmation tone
(three rising tones)
The system has completed the command successfully.
Four beeps
The other party has ended your intercom call.
-ORThe handset has gone out of range from the base during a call.
Four short beeps
Low battery warning.
Four rising tones
Your Android cell phone has received mobile notifications.
128
Appendix
Alert tones and lights
Telephone base alert tones
One short beep
Tone of each key press, if key tone is turned on.
One long beep
Indication to begin recording a message, memo or
announcement.
Indicates the start of message recording during call screening or
the end of a message playback session.
Two short beeps
You are pressing q/VOLUME/p on the telephone base when
the volume is already at its highest or lowest setting.
-ORCall waiting tone.
-ORError tone.
-ORRegistration slots are full.
Confirmation tone
(three rising tones)
The system has completed the command successfully.
Four beeps
The other party has ended your intercom call.
Four short beeps
Registration failure tone.
Four rising tones
Your Android cell phone has received mobile notifications.
Beeps every ten seconds
Message alert.
129
Appendix
Alert tones and lights
Lights
/PLAY/STOP
• On when the answering
system is playing recorded
messages.
/ANS ON/OFF
On when the answering
system is on.
• Flashes when there are new
messages.
HOME
• On when the home
line is in use.
• Flashes quickly when
there is an incoming
home call.
MUTE
• Flashes slowly when
the home call is on
hold.
On when the microphone
is muted.
CELL 1/
CELL 2
• On when the cell line is
in use.
CELL 1/CELL 2 lights
• On when the telephone base is paired and
connected with a Bluetooth device.
• Flashes quickly when
there is an incoming
cell call.
• Flash alternately while pairing a Bluetooth
device.
• Flash quickly when there is an incoming cell call.
CHARGE light
On when the
handset is charging
in the telephone
base or charger.
• Flashes slowly when the
cell call is on hold.
High contrast
lighted display
Keypad
/�������
SPEAKER
On when the
speakerphone is on.
130
Appendix
Display screen messages
Screen messages
BASE 0
is calling
BASE 0
is calling all
The telephone base is calling.
The telephone base is calling all devices (for intercom calls).
Bluetooth
system busy
You are trying to make a cell call or access the Bluetooth
menu when the Bluetooth link is already being used.
Call
transferred
You have transferred an outside call to another device.
Caller ID log
empty
Calling
BASE 0
Calling
HANDSET X
Cell
Cell call on hold
Cell line in use
Cell 1/2 alert:
XXX
There are no entries in the caller ID log.
The handset is calling the telephone base (for intercom calls).
The handset or telephone base is calling another handset (for
intercom calls).
The telephone base is transferring an outside call to a handset.
The cell line is on a call.
A call on the cell line has been put on hold
Another system handset is using the cell line.
The Android phone that you paired with this telephone
received a mobile notification.
Cell 1/2 low batt
Message received from Alerts manager that your cell phone’s
battery is low.
Connection failed
A Bluetooth device failed to establish a connection with your
telephone system.
Contact deleted
A directory entry is deleted.
Directory empty
There are no directory entries.
Directory full
The directory is full. You cannot save any new entries unless
you delete some current entries.
Downloading...
The system is downloading a directory from a cell phone.
Ended
You have just ended a call.
HANDSET X
is calling
Another system handset is calling.
HANDSET X
is calling all
The handset is calling all devices.
Home
The home line is on a call.
131
Appendix
Display screen messages
Screen messages
Home call on hold
Home & cell
calls on hold
Home & cell
lines in use
Home line in use
Incoming call
A call on the home line has been put on hold.
Calls on the home and cell lines have been put on hold.
Calls on the home and cell lines are being used.
A system handset or another telephone on the same home
line is in use.
There is a call coming in.
Intercom
The device is on an intercom call.
Intercom ended
The intercom call has just ended.
Line in use
An extension phone, or one of the devices is in use.
Low battery
The battery is low. You should charge the battery.
Microphone ON
Mute is off so the other party can hear your voice.
Muted
The microphone is off. The other party cannot hear you.
New voicemail
There are new voicemail messages from your telephone
service provider.
No answer.
Try again
The device(s) you are trying to transfer a call to is out of
range, off hook, or has no power.
No battery
The handset in the charger has no battery installed.
No Bluetooth
device is ready
for connection
No caller info
No home line
There is no Bluetooth device paired to the telephone system
when you press CELL 1/CELL 2 on the telephone base or
handset.
The caller information is unavailable.
There is no telephone line connection.
No entries
found.
Download from
SIM only ?
There are no entries found when you download a cell phone
directory from the cell memory.
No entries
found.
Download from
Phone only ?
There are no entries found when you download a cell phone
directory from your SIM card.
There are no entries found in either the cell or SIM card when
you download a cell phone directory from both memories.
132
Appendix
Display screen messages
Screen messages
No messages
There are no messages in the answering system.
No PTT call
The incoming PTT function is turned off. The handset will not
receive PTT calls.
The phone lost connection with the telephone base or did not
have a strong enough signal and the phone call ended.
No signal.
Call ended.
Not available
at this time
Someone else is already using the directory or caller ID log.
Number
already saved
The telephone number you have entered is already in the
directory.
Out of range
OR no power
at base
The telephone base has lost power, or the handset is out
of range.
** Paging **
The cordless handset is paged by the telephone base.
Paging all devices
Place in charger
When a handset tries to access the answering system or
Bluetooth menu during battery backup mode.
The telephone base is paging all devices.
The battery is very low. The handset should be charged.
PTT From
HANDSET X
To devices:
X
One handset has started a PTT session to another handset and
telephone base.
PTT From
HANDSET X
To devices:
X
One handset has started a PTT session to another handset.
PTT To
HANDSET X
You have started the PTT process with a handset.
PTT To
BASE
0
You have started the PTT process with the telephone
base.
Push to talk
Ended
Quiet mode on
Quiet mode is off
The PTT session is ended.
QUIET mode is on.
QUIET mode is turned off.
133
Appendix
Display screen messages
Screen messages
Rec mem full
The system recording time is full.
Rec mem low
The system recording time is low.
Registering...
Please wait
Registeration
slots are full
Registration failed
Ringer off
Ringer muted
Saved
The handset is registering to the telephone base.
The telephone base has the maximum of 12 handsets
registered to it.
The handset registration is not successful.
The ringer is turned off.
The ringer is off temporarily while the device is ringing.
An entry has been successfully saved in the directory.
To register HS,
see manual.
Screen display before handset registration.
Unable to call.
Try again
You try to join a call when there are already four handsets on that
call.
XX Missed calls
There are new calls in the caller ID log.
XX New msgs
XX New messages
You try to make an outside call when another device is
transferring a call with the intercom feature.
Displays on handset screen when you have new messages in
the answering system.
Displays on telephone base screen when you have new
messages in the answering system.
134
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For
Customer Service, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
I cannot pair my cell phone to the telephone base.
• Make sure you have cellular coverage.
• Make sure your cell phone is compatible with your telephone system.
Check the Bluetooth compatibility list at
www.telephones.att.com/bluetooth.
• Make sure the Bluetooth function of your cell phone is turned on. See the
user’s manual of your cell phone for more information.
• Make sure that you set your cell phone to search for devices.
• If the telephone systems in your cell phone device history list, delete it
and try pairing again.
• Carefully follow the pairing instructions on pages 20-21 and make sure
that your cell phone is not connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
I cannot pair my headset to the telephone base.
• Make sure that your Bluetooth headset is in discoverable mode when
pairing with the telephone base. See the user’s manual of your headset for
more information on how to set your headset to discoverable mode.
• Make sure your headset is compatible with your telephone system. Check
the Bluetooth compatibility list at
www.telephones.att.com/bluetooth.
• Carefully follow the pairing instructions on pages 22-23 and make sure
that your headset is not connected to any other Bluetooth device.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
135
Appendix
Troubleshooting
I cannot connect my cell phone with the telephone base.
• Make sure that the Bluetooth function of your cell phone is turned on.
See the user’s manual of your cell phone for more information.
• Make sure that your Bluetooth cell phone is not connected to any other
Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Make sure that your cell phone is on the active devices list.
• For some cell phones, you must authorize the CLP99183/CLP99283/
CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/CLP99583
device in your cell phone’s Bluetooth feature. See the user’s manual of
your cell phone for more information.
• Manually connect your cell phone to your telephone system. Refer to the
user’s manual of your cell phone for more information.
I cannot connect my headset with the telephone base.
• Make sure that your Bluetooth headset is not connected to any other
Bluetooth device.
• Make sure that your headset is on the active devices list.
I cannot put my headset in discoverable mode.
• Refer to the user’s manual of your headset for information on how to set
your headset to discoverable mode.
• Make sure that the headset is not connected to any other Bluetooth
device in order to successfully pair and connect to the telephone base.
• Carefully follow the pairing process on pages 22-23.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
I don’t know how to search for or add new devices on my cell phone.
• Most cell phones have the Bluetooth feature in the connection or setup
menus. Please refer to the user’s manual of your cell phone.
• In general, press the menu key on your cell phone, then look for the
Bluetooth menu in the settings or connection menu. In the Bluetooth
menu, select the option to search for or add new devices.
136
Appendix
Troubleshooting
My cell phone disconnects with the telephone base.
• Turn off your cell phone, then turn it on again.
• Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a
cell call.
• Make sure that your cell phone is not in use when you are trying to make
a cell call.
• For some smartphones, make sure that the cellular function is turned on.
Bluetooth system busy appears on the display.
• Make sure that your cell phone is not in use when connected and on the
active devices list.
• Make sure that your cell phone or headset is not connected to any other
Bluetooth device.
• Your telephone system can only use one Bluetooth device at a time.
The PIN on the telephone base does not work.
• The default PIN is 0000.
• If you have changed the PIN, it will appear on the telephone base in the
pairing process.
I cannot hear any audio on my telephone system when on a cell call.
• Make sure that your cell phone’s volume is not too low or muted.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in.
• Turn off your cell phone, then turn it on again.
The listening volume of my cell call is too loud or quiet.
• During a cell call, if the listening volume is too loud or quiet, try changing
the volume on your cell phone. On some cell phones, changing the
volume on the cell phone effects your cell call volume on the CLP99183/
CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/
CLP99583.
137
Appendix
Troubleshooting
I cannot download contacts from my cell phone to my CLP99183/
CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/
CLP99583.
• Make sure that your cell phone is paired and connected to the base.
• Make sure you place your cell phone next to the base while downloading.
• If your cell phone does not support the download, you can send the directory
from your cell phone. The system can receive the directory automatically. See
the user’s manual of your cell phone for more information.
I see duplicate entries in my downloaded directory.
• If you see duplicate directory entries, you can delete them manually.
Another option is to download again either your SIM card or phone
memory, but not both.
Some of my cell phone contacts were not imported to my CLP99183/
CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/
CLP99583.
• Try copying the contacts from your SIM card to your cell phone memory
first, then download from your phone memory. If that doesn’t work, try
copying the contacts from your cell phone memory to your SIM card, then
download from your SIM card. For more information on how to transfer
contacts between your SIM card and your phone memory, refer to the
user’s manual of your cell phone.
Can the CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/
CLP99483/CLP99553/CLP99583 help the poor cell phone reception in
my house?
• If your cell phone has poor reception in your home, the CLP99183/
CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/
CLP99583 cannot improve the reception. However, if you have a location
in your house with better reception, you can leave your cell phone in that
location while you use CLP99183/CLP99283/CLP99353/CLP99383/
CLP99453/CLP99483/CLP99553/CLP99583 cell line. In order for this
to work, the cell phone must be within 30 feet of the telephone base for
optimal performance.
138
Appendix
Troubleshooting
The listening volume of my cell call is too loud or quiet.
• During a cell call, if the listening volume is too loud or quiet, try changing
the volume on your cell phone. On some cell phones, changing the
volume on the cell phone effects your cell call volume on the CLP99183/
CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/CLP99553/
CLP99583 handset.
The phone doesn’t play my iPhone ringtone when there is an
incoming call.
• Make sure the operating system of your iPhone is iOS 4.1 or later.
• Make sure you have turned on the Cell ringer feature (page 32).
The iPhone ringtone played is unclear or too loud with noise.
• The quality of ringtone played on your telephone is subject to individual
ringtone characteristics.
• Try using another iPhone ringtone to test the quality.
My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the cordless handset.
• Make sure you plug the telephone line cord securely and firmly into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows Low battery. See page 11 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 11-12.
139
Appendix
Troubleshooting
I cannot get a dial tone.
• Try all the suggestions above.
• Move the cordless handset closer to the telephone base. You may have
moved out of range.
• If the previous suggestions do not work, disconnect the telephone base
from the telephone jack and connect to a different phone. If there is no
dial tone on that phone either, the problem is in your wiring or telephone
service. Contact your telephone service provider.
• Your line cord may be defective. Try installing a new line cord.
I cannot dial out.
• Try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
During power outage, I put a handset in the telephone base but the
system fails to power up.
• Make sure the handset you placed in the telephone base has enough
charge to power up the system.
• Try removing and re-installing the handset’s battery. Place the handset in
the telephone base again.
140
Appendix
Troubleshooting
My cordless handset isn’t performing normally.
• Make sure you plug the power cord securely into the telephone base. Plug the
power adapter into a different working electrical outlet without a wall switch.
• Move the cordless handset closer to the telephone base. You may have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds, then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
• Ensure you plug the telephone base in properly and the power is on.
• Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
• Move the cordless handset closer to the telephone base. You may have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds, then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
141
Appendix
Troubleshooting
The batteries do not hold a charge.
• If the cordless handset is in the telephone base or charger and the charge
light is not on, refer to The charge light is off (page 144).
• Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows Low battery. Refer to the table on page 11
for details.
• You may need to purchase a new battery. Please refer to
Battery installation and charging in this user’s manual on pages 11-12.
I get noise, static, or weak signals even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack (page 9). The filter
prevents noise and caller ID problems as a result of DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
• You may be able to improve the performance of your cordless phone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
• Move your phone to a higher location. The phone may have better
reception in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
142
Appendix
Troubleshooting
I experience poor sound quality when using the handset speakerphone.
• For increased sound quality while using the handset speakerphone, place
the handset on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in a
different telephone. If you still hear other calls, call your telephone
service provider.
My cordless handset does not ring when I receive a call.
• Make sure that the ringer is not off. Refer to Ringer volume on page 34 in
this user’s manual.
• Make sure you plug in the telephone line cord securely into the telephone
base and the telephone jack. Make sure you plug in the power cord securely.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least ten hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
• The layout of your home or office may be limiting the operating range. Try
moving the telephone base to another location, preferably to a
higher location.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
• Test a working phone at the phone jack. If another phone has the same
problem, contact your telephone service provider (charges may apply).
• Other electronic products can cause interference with your cordless
phone. Try installing your phone as far away as possible from electronic
devices such as television sets, VCRs, or other cordless telephones.
• Remove the battery. Install the battery again and place the cordless
handset into the telephone base. Wait for the cordless handset to
reestablish its connection with the telephone base. Allow up to one minute
for this to take place.
• Your line cord may be defective. Try installing a new line cord.
143
Appendix
Troubleshooting
My calls cut in and out while I’m using my cordless handset.
• Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this does
not solve the problem, relocate your phone or modem farther apart from
one another, or use a different surge protector.
• Move your telephone base to a higher location. The phone may have
better reception when installed in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
The charge light is off.
• Make sure you plug the power and line cords in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in.
Allow up to one minute for the cordless handset and telephone base
to reset.
• Clean the cordless handset, charger and telephone base charging contacts
each month with a pencil eraser or cloth.
• A blinking CHARGE light is an indication that the battery is not connected
to the handset or is missing completely. Ensure that the battery is
installed properly.
144
Appendix
Troubleshooting
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
• The caller may be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack (page 9). The filter
prevents noise and caller ID problems resulting from DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
System does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features from your
telephone service provider. Caller ID features works only if both you and
the caller are in areas offering caller ID service, and if both telephone
service providers use compatible equipment.
Incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after the maximum recording time you have set.
• If the caller pauses for longer than seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system stops
recording and disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and
disconnect the call.
Difficulty hearing messages.
• Press VOLUME/p to increase the telephone base speaker volume.
• Press pDIR/VOLUME to adjust the message playback volume on
a handset.
145
Appendix
Troubleshooting
System does not answer after the correct number of rings.
• Make sure that the answering system is on. ANS ON should show on
the handset and the /ANSWER ON light on the telephone base should
be on.
• If toll saver is activated, the number of rings changes to two when you
have new messages stored (pages 107).
• If the memory is full or the system is off, the system will answer after
ten rings.
• In some cases, the answering system is affected by the ringing system
used by your telephone service provider.
• If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers
(pages 107). To determine how many rings activate your voicemail, contact
your telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 108).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• There may be interference on the phone line you are using. Press dialing
keys firmly.
System does not record messages.
• Make sure the answering system is on. ANS ON should show on the
handset and the /ANS ON/OFF light on the telephone base should
be on.
• Make sure the memory of the answering system is not full.
146
Appendix
Troubleshooting
• If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail answers
(pages 107). To determine how many rings activate your voicemail, contact
your telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System announces, “Time and day not set.”
• You need to reset the system clock (page 36).
Outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the handset or the telephone base.
• Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and
show on the screens, and I don’t know why.
• Your telephone has both a built-in answering system and voicemail
indication. If New voicemail and
appear on the screens, then your
telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (page 112). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider
for more information on how to access your voicemail.
I’ve set my LCD language to Spanish or French and I don’t know how to
change it back to English.
• Press MENU on your handset or base in idle mode, then enter 364# on
the handset or base. You hear a confirmation tone.
147
Appendix
Troubleshooting
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your
nontraditional telephone service.
• If you are using a firewall, it may prevent access to your
nontraditional telephone service provider. Contact your service
provider for more information.
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try putting the
cordless handset in the telephone base or charger. If it does not fix the
problem, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Remove the battery. Replace the battery and place the cordless handset
into the telephone base or charger.
6. Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
148
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so you
must treat it with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• You can damage your telephone if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water
or mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the
unit out by the unplugged cords.
149
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.
Safety information
•
•
Read and understand all instructions in the user’s manual. Observe all markings on the product.
•
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments may include: medical use
of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors;
etc.); a leak of natural gas; etc.
•
Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquid, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.
•
Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
•
If this product does not operate normally, see the Troubleshooting section on pages 135148 of this user’s manual. If you cannot solve the problem, or if the product is damaged,
refer to the Limited warranty section on pages 155-156. Do not open this product except
as directed in your user’s manual. Opening the product or reassembling it incorrectly may
expose you to hazardous voltages or other risks.
•
Replace batteries only as described in your user’s manual (pages 11-12). Do not burn or
puncture batteries — they contain caustic chemicals.
•
The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
Avoid using a telephone during a thunderstorm. There may be a slight chance of electric
shock from lightning.
Caution: Use only the power adapters provided with this product. To obtain a
replacement, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
150
Appendix
Important safety information
Especially about cordless telephones
•
Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset
by radio waves, so there is a possibility that your cordless telephone conversations could
be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as those
on
corded telephones.
•
Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched off or if the electrical power
is interrupted.
•
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference.
•
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
•
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken
to a participating local retailer of replacement batteries or recycling center. Or you
may call 1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
151
Appendix
Important safety information
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary
evaluation of the interference between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to
physicians that:
Pacemaker patients:
•
•
Should keep wireless telephones at least six inches from the pacemaker.
•
Should use the wireless telephone at the ear opposite the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast
pocket, when it is turned ON.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance.
The ECO mode activates automatically whenever the handset is synchronized with the telephone
base.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
152
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions
in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable the alarm equipment,
consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or
its authorized agents. For repair procedures, follow the instructions outlined under the
Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notified as soon
as possible. You will be given the opportunity to correct the problem and the telephone service
provider is required to inform you of your right to file a complaint with the FCC. Your telephone
service provider may make changes in its facilities, equipment, operation, or procedures that could
affect the proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency
numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
153
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B
digital device under Part 15 of the Federal Communications Commission (FCC) rules. These
requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
•
Consult the dealer or an experienced radio/TV technician for help.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
154
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions
www.telephones.att.com or
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
about this product should be directed to our website at
call
1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative
will repair or replace at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will
retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at
the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
•
•
•
•
•
•
•
•
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by anyone
other than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
PRODUCT returned without valid proof of purchase (see item 6 below); or
Charges for installation or setup, adjustment of customer controls, and installation or
repair of systems outside the unit.
155
Appendix
Limited warranty
5. How do you get warranty service?
www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
To obtain warranty service, visit our website at
NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s
controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired
or replaced PRODUCT under this limited warranty to you. Transportation, delivery or
handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the
PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof
of purchase does not meet the terms of this limited warranty, the manufacturer will notify
you and will request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of products that
are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
• Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
• Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
• Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer
of this AT&T branded PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. In no event
shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of purchase.
156
Appendix
Technical specifications
RF frequency band
1921.536MHz - 1928.448MHz
Channels
5
Operating temperature
32°F - 122°F
0°C - 50°C
Telephone base voltage
(AC voltage, 60Hz)
96Vrms - 129Vrms
Telephone base voltage
(AC adapter output)
6VDC @ 600mA
5.1VDC @ 1000mA
Handset voltage
2.4 VDC, AAA×2, Ni-MH battery pack
Charger voltage
(AC adapter output)
6VAC @ 300mA
Operation
Operating time*
Talk time (cordless handset)
Up to 7 hours
Talk time (cordless handset speakerphone)
Up to 5 hours
Standby
Up to 7 days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is
achieved through a unique antenna design and advances in noise-filtering technology. An
independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in
range competitions against similarly equipped phones of the leading competition. Now calls can
be taken in the basement, backyard and garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate
over only a certain distance — which can vary with the locations of the telephone base and
handset, the weather, and the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer
range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies that are lost with
traditional phone calls. There is no additional telephone service requirement to use HD audio.
It is designed to work with standard telephone service. Your system will automatically enhance
all received sound with HD audio.
Simulated full duplex handset speakerphone
The simulated full duplex speakerphone on your handset allows both ends of a call to speak and
be heard at the same time. Optimal performance is subject to external factors and individual usage.
157
Index
Index
A
Active device, 25, 27
Add a Bluetooth headset, 22–23
Add a cell phone, 20–21
Add a handset, 123–124
Alert tones
handset, 128
telephone base, 129
Alerts manager, 18
Announcement, 101
Answer an incoming call
during an intercom call, 70
during PTT, 79
Answering calls, 48, 50
Answering system, 101–122
Cell ringer, 32
Chain dialing, 58–60
Change PIN, 32
Charger installation, 10
Clear voicemail indication, 40
Clock, 36
Connect an active device, 25
Connect to Cell, 18
D
Battery backup mode, 13
Battery charging, 11–12
Battery installation, 11
Bluetooth, 16–32
Bluetooth connection from idle
mode, 24
Bluetooth features, 16–18
Bluetooth glossary, 19
Bluetooth setup, 20–32
Date and time, 36
Delete
a caller ID log entry, 99
a directory entry, 91
a redial entry, 65
Dialing
from a record in the caller ID
log, 96
from the directory, 88
Directory
dial a number, 88
edit entries, 89–90
name search, 87
new entries, 82–83
Display screen message, 131–134
DSL, 1, 9
C
E
B
Caller ID, 93–100
Caller ID announce, 38
Caller ID display screen
message, 100
Caller ID manager, 18
Call intercept, 115
Cell area code, 44
Cell call, 50
Cell phone download
directory, 28–29
Elapsed time, 48
End a cell call, 50
End a home call, 48
H
Handset
handset locator, 66
quick reference guide, 2–4
ringer tone, 35
ringer volume, 34
screen icons, 126
158
Index
Index
speakerphone, 55
temporary ringer silencing, 56
voicemail indication, 40
HD audio, 157
Home area code, 43
I
Important safety
information, 150–152
Installation, 9–12
Intercom, 68–70
Interruption to directory
download, 30
L
Last number redial, 61
LCD language, 37
Lights, 130
Limited warranty, 155–156
M
Maintenance, 149
Make an outgoing call during PTT, 80
Make a cell call, 50
Make a home call, 48
Memory match, 94
Message
alert tone, 109
capacity, 113
playback, 116–119
Mute, 56
N
No line alert, 47
Number of rings, 107–108
O
Operating range, 157
Outgoing announcement, 101
P
Paging tone, 66
Phonebook, 81
Power adapter, 9
Predialing, 48, 50
Push-to-talk, 73–80
Q
Quiet mode, 46
Quick reference guide, 2–8
R
Receiving calls, 48–53
Recharging, 12
Redial, 61–65
Remote access, 108–109, 121–122
Ringer silencing, 56
Ringer tone options, 35
S
Safety information, 150–152
Speakerphone, 55
Search for a contact, 87
Share an outside call, 67
Stop message playback, 117
T
Technical specifications, 157
Telephone base
quick reference guide, 5–8
ringer tone, 35
ringer volume, 34
screen icons, 127
voicemail indicator, 40
Temporary ringer silencing, 56
Time, 36
Troubleshooting, 135–148
159
Index
Index
U
USB port, 7
V
View the directory download
information, 31
Voice announce caller ID, 38
Voicemail, 39, 40, 112, 113
Volume control, 55
W
Wall mount installation, 14
Warranty, 155–156
160
Remote access wallet card
Use the wallet card below to help you remember commands to control your
answering system from any touch-tone telephone.
Cut along dotted line.
Call your phone number,
then enter your two-digit
access code (preset to 19).
Action
Remote command
1
Play new messages................ 2
Delete the message............... 3
Delete all old messages...... 33
Repeat or go back­.................. 4
Stop................................................ 5
Help menu.................................. *5
Play all messages...................
Fold here.
6
*7
End remote access call ...... 8 (or hang up)
Turn system off or on........... 0
Skip the message....................
Record announcement.......
Models:
CLP99183/CLP99283/CLP99353/CLP99383/CLP99453/CLP99483/
CLP99553/CLP99583
Type:
DECT
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6.0 cordless telephone/answering system with
caller ID/call waiting
© 2013 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property
licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.
www.telephones.att.com
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced
American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a
member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
© 2013 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
iPhone® is a registered trademark of Apple. Inc.
TM
Connect to cell is a trademark of Advanced American Telephones.
Android® and Google Play® are registered trademarks of Google Inc.
Printed in China. Issue 2 AT&T 04/13.