NetBlaster ZX420 Series User Guide

ZX340Q SERIES USER GUIDE
Fast Ethernet Adapters for PCI Systems
ZNYX Networks
48421 Milmont Drive
Fremont, CA 94538
USA
Telephone:
Fax:
Email:
Web site:
(510) 249-0800 or (800) 724-0911
(510) 656-2460
sales@znyx.com
support@znyx.com
www.znyx.com
ZX340Q Series User Guide
Document # DC0139-02
January 28, 2002
© 2000-2002 ZNYX Networks. All rights reserved worldwide. Information in this document is subject to change without prior
notice. ZNYX Networks, RAIN, RAINlink and OpenArchitect are trademarks or registered trademarks of ZNYX Networks in
the United States and/or other countries. Adobe, the Adobe logo, Acrobat, and the Reader are trademarks of Adobe Systems
Incorporated. All other marks, trademarks or service marks are the property of their respective owners.
ZNYX Networks may have patents, pending patent applications, trademarks, copyrights or other intellectual property rights
covered in the subject matter of this document. By furnishing this document, ZNYX Networks does not license nor waive its
license to those intellectual property rights except as expressly provided in a written license agreement from ZNYX Networks.
Information in this document is subject to change without prior notice.
ZX340Q Series User Guide
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ABOUT THIS MANUAL
This manual includes the installation, troubleshooting, and reference data for the ZX340Q
Series Ethernet adapters. See the ZNYX Networks data sheet for product specifications.
All documentation for ZNYX Networks products, including data sheets, release notes and
user guides are available for downloading from the ZNYX Networks web site
(www.znyx.com). Documentation files are supplied in PDF format so your system requires
Adobe Acrobat Reader to open and read the documentation (www.adobe.com).
For help configuring an application-specific driver, download the corresponding driver user
guide.
ZX340Q Series Models
Model
Description
System
ZX345Q
Single channel 10/100 Mbps port with
separate IEEE Auto Negotiation
PCI
ZX348Q
Two channel 10/100 Mbps ports with
separate IEEE Auto Negotiation
PCI
ZX346Q
Four channel 10/100 Mbps ports with
separate IEEE Auto Negotiation
PCI
Technical Support
If you have difficulty downloading the driver for your system or need further assistance after
reading this user manual, the ZNYX Networks professional technical support team is
available to answer your questions. Contact us at:
Telephone:
Fax:
Email:
Web site:
ZX340Q Series User Guide
(510) 249-0800 or (800) 724-0911
(510) 656-2460
support@znyx.com
www.znyx.com
Page 3
INSTALLATION
Board Installation
Your ZNYX NetBlaster adapter may be installed in a system in any PCI bus-mastering slot.
The following steps will guide you through installation. Some steps in this procedure may vary
depending on the specific system used. Refer to your system’s documentation if necessary.
Important Note: All multi-channel NetBlaster adapters must be installed
into computer systems that support PCI-PCI bridges. Your vintage 486based server may not support these ZNYX adapters.
1. Power off your computer.
2. Unplug the AC power cable from the outlet.
3. Use proper static precautions. Discharge any static electricity from your body by
touching the metal case or by using an anti-static wrist strap.
4. Insert the adapter into an available 32-bit PCI slot.
5. Secure the card with the screw.
6. To install additional adapters into the same computer, repeat steps 1 through 5.
7. Install the network cable (see the next section for details)
8. Re-install the AC power cord and turn your computer on.
Tip: It may be advisable to proceed without replacing the system enclosure's cover.
Some of the diagnostic LEDs may only be visible with the cover off.
Once these steps are completed, the network connections can be made and the software
drivers must be installed.
Driver Installation
After you have successfully secured your adapter to the system, you can begin installing the
driver (see separate documentation). Attach all Ethernet cables before you begin. See the
Hardware Installation section in this manual for further cable requirements.
Download the specific driver and applicable release notes for your system from the ZNYX
Networks web site (www.znyx.com).
Network Connections
The NetBlaster adapter provides one (ZX345), two (ZX348) to four (ZX346) RJ45 network
connectors. Each connector independently supports either 10BaseT, 10BaseT Full Duplex,
100BaseTX, or 100BaseTX Full Duplex. All these network media types are used with the
same Category 5 four-conductor twisted pair cable. Category 3 cable may be used with
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10BaseT and 10BaseT Full Duplex only. Each cable may be attached to any of the RJ45
sockets.
There are two types of attachments that can be made, each requiring a different type of cable:
Notes
Cable Type
Other End of Connection
Straight
Hub or switch with the MDI-X
connection.
Do not plug into a port
marked "uplink" or MDI.
Some hubs and
switches provide a few
ports with selections to
make them type MDI for
uplinks and daisychaining.
Crossover
(or Null)
Directly to another PC's network
adapter.
Direct PC-PC
connections, without an
intervening hub or
switch.
The wiring for a straight cable is simply pin 1 to pin 1, pin 2 to pin 2, etc. Pins 4, 5, 7 and 8
are not used. The wiring for a crossover (or null) cable is shown in the table below.
RJ45
Straight
Connections
Null
Connections
1
1
3
2
2
6
3
3
1
4
-
-
5
-
-
6
6
2
7
-
-
8
-
-
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Wiring Guidelines
For 100BaseTX (Fast Ethernet) and 10BaseT (Ethernet)
•
All cables must be Category 5 (or better).
•
Maximum distance is 100 meters.
•
Only 1, 2, 3 and 6 are used.
•
Pins 1 - 2 should use the same twisted pair; 3 - 6 should
use the same twisted pair.
Network connections may be made at any time during installation or system operation. If recabling the network becomes necessary, during system operation, care should be taken not
to interrupt any current network sessions that may be active.
The selection of the media speed and duplex mode is made either automatically by the autonegotiation protocol or manually through management interface. In most cases, it is best to
let the auto-negotiation protocol supported by the adapter to select the media speed and
type. It will attempt to make connections in the following order.
1. 100 Mbps, Full Duplex
2. 100 Mbps, Half Duplex
3. 10 Mbps, Full Duplex
4. 10 Mbps, Half Duplex
If none of the above works, no link will be established.
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TROUBLESHOOTING
Hardware Diagnostics
1. Restart your computer in DOS mode.
At the command prompt, run the diagnostic program that came with your adapter. For
example:
Adapter
Diagnostic Program
Type This
NetBlaster ZX345
diag345.exe
diag345 list
NetBlaster ZX345Q
diag345q.exe
diag345q list
NetBlaster ZX346
diag346.exe
diag346 list
NetBlaster ZX346Q
diag346q.exe
diag346q list
NetBlaster ZX348
diag348.exe
diag348 list
NetBlaster ZX348Q
diag348q.exe
diag348q list
For example, if you have a NetBlaster ZX346Q, then run this command from DOS:
diag346q list
You will see a report listing the current status of each active PCI device on your host
computer's PCI bus. Note the bus and device numbers corresponding to your adapter. You
will need these numbers when installing your software driver.
Note: If you do not see the listing, you will need to initialize your adapter using the following
command:
ppbinit all
to initialize the PCI-PCI bridge chip in your host computer system. This utility is supplied on
your driver diskette.
2. To test an adapter, use your adapter's diagnostic program and specify the bus and device
numbers; see the list command (above).
For example, if your four-channel NetBlaster ZX346Q is on bus 1, the device numbers may
be 4, 5, 6 and 7. To test all four channels, your commands would be:
diag346q 1 4
diag346q 1 5
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diag346q 1 6
diag346q 1 7
3. When your testing is completed, the program will report each time, proceed with the
software installation. If the diagnostic program does not indicate a successful completion,
continue to the troubleshooting section (next).
Basic Troubleshooting
For all operating systems, try the following if you are having difficulty.
1. Make sure the adapter is securely seated into its slot.
2. Check the green LINK LEDs. This status indicator (one per channel) will be on
whenever there is an active network link. The network cable must be directly
attached to a hub, switch, router or similar system. The amber activity LEDs (one per
channel) are on only when transmitting or receiving data.
3. Try another network cable. A faulty cable is common.
4. Try a different network port on the network switch or hub.
5. Refer to your operating system documentation to correct any error messages or logs
when the adapter's driver is being loaded.
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APPENDIX A: LEGAL NOTICES AND CERTIFICATION
FCC Class A Notice:
ZX340Q SERIES
Modification to this product not authorized by ZNYX Networks could void the FCC approval
and negate your authority to operate the product.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if it is not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
Canada Compliance:
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numeriqué de la classe A est conforme à la norme NMB-003 du Canada.
CE Conformity:
The ZX340Q Series is in compliance to CE testing according to the following standards with
respect to the stated level and given criteria:
EN 55022 (1998)
Class A
EN 55024 (1998)
EN 61000-4-11 (1995)
EN 60950 (1992) + Amendments 1, 2, 3, 4, and 11
THIS ADAPTER CARD IS FOR USE ONLY WITH PCI BUS OR COMPATIBLE UL
LISTED PERSONAL COMPUTERS THAT HAVE ENCLOSED POWER SUPPLIES
WITH SELV OUTPUTS AND INSTALLATION INSTRUCTIONS DETAILING USER
INSTALLATION OF CARD CAGE ACCESSORIES.
Manufacturer Name:
Manufacturer Address:
ZX340Q Series User Guide
ZNYX Networks
48421 Milmont Drive,
Fremont, CA 94538
Page 9
Warranty
ZNYX Networks warrants to the original purchaser of any ZNYX Networks Gigabit Ethernet
adapter product that is to be free from defects in workmanship and materials, under normal
use and service, for a period of one year from the date of purchase from ZNYX Networks or
its authorized dealer. In order for this warranty to be valid, this hardware product must remain
in its original system and be registered with ZNYX Networks within one year of purchase.
ZNYX Networks warrants to the original purchaser of this hardware product that it is to be in
good working order for a period of twelve (12) months from the date of purchase from
ZNYX Networks or an authorized dealer.
Should this product, in ZNYX Network's opinion, malfunction during the applicable warranty
period, ZNYX Networks will, at its expense, repair the defective product or part or, at its
option, deliver to the Customer an equivalent product or part to replace the defective item. To
prevent damage in transport, the Customer must return the product in its original packaging
or, if this is not available, other protective packaging approved in advance by ZNYX
Networks. All returned products will become the property of ZNYX Networks. At ZNYX
Network's option, replacement parts may be new or reconditioned. Any replaced product or
part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever
is longer.
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